Worst Customer Service of any Starbucks EVER. On 2 different occasions I have been treated poorly by the baristas... Several times I have gone until this Starbucks and seen small dogs in line. The ones you really can't just tie around the tree b/c they are too small. Again I have seen this several times. But when I carried my 5 pound Pom in to Starbucks last Friday the barista literally scolded me yelling, "You can't bring your dog in here!" and acting like I'm an idiot b/c I didnt' know that. Yet I have seen the same people bring their dogs in so maybe they play favorites... Whatever fine I get it you sell food you can't have dogs. But she didn't have to be so rude and demeaning, totally embarassing me... & telling me to tie up my dog outside. What are you dumb or something - he's 5 pounds. Totally annoying and just plain rude. 2nd crappy situation - this past Friday I received an email from a co-worker for a free latte and she said it just worked for her down in the Loop. I tried to use it again at this Starbucks and was AGAIN yelled at and basically told what I was doing was ILLEGAL! Illegal?? I received an email from a frigging coworker and I brought it in. But according to the Barista it was Illegal! Are you kidding me??? Obvi if you can't tell that pissed me off extremely. Enough to never go back. Worst customer service ever. Starbucks you really need to get your act together and train your employees on being kind and courteous to PAYING customers. Go to Dunkin Donuts or even better Argo Tea. Or any other Starbucks really. This one is the worst.
(1)
Molly S.
This is my neighborhood Starbucks and there is no need to publicize the amount of money I spend in here each week. I am, however, contemplating a switch. Some of the staff is friendly, but more and more I am encountering people who clearly hate their jobs. I got a huge disgruntled sigh and an obvious eye roll when I asked for a cup of water to go with my $8 breakfast. Dear barista, I'm sorry I made your job sooo much more difficult. I'd deal with the service, which isn't usually too horrible, but the drink consistency has gone down the toilet. I haven't really had one good drink from this Starbucks all summer. Finally, the place does get very crowded. The only problem with this is they have 2 bathrooms: one for men and one coed/family style. I can't tell u how many times I've spent like 15 minutes waiting for a dad and his kids to leave the "coed" bathroom while 5 guys go in and out of the men's. Can u please just make 2 coed bathrooms?
(3)
Gracie M.
Disregarding the obvious reasons for visiting a Starbucks, I go here because the service is prime. As a regular at this location, the baristas are so very sweet, and they give as much care and attention to me as they do every other customer. The only difference is that they always spell my name right. :) Pat is always smiling, and he can make a mean cup of oatmeal. Katrina is a little burst of sunshine and she can definitely hook you up with a killer cup of coffee. I wish I knew all of their names to give them each a shout out, but all-in-all, well done Armitage Crew!
(5)
Mima W.
Disgraceful neglect of Wifi. Slow, Slow, Slow, Been that way for at least a couple of years. Comparing it to 1990s dial up is an insult to dial up. Place could also use a little sprucing up. Always seems kind of dirty, finishes worn of many tables and chairs. No bad experiences with the counter help. Nothing stellar, not as friendly or engaging as most other Starbucks, but that's not so important to me. Update: Completely renovated, but wifi still sucks.
(2)
Sean B.
Service here is impeccable. I live right down the street and am a regular. Most employees know my name and seem like they make a genuine effort to remember you. Great Starbucks with a great atmosphere if you are nearby and looking to study or read or just have your favorite drink.
(5)
Sarah W.
The staff are fast and helpful, but probably 65-75% of the time I have to ask them to remake my drink. 98% of the time they burn the treat I get; I don't know anyone who likes burned cookies. =( I miss living next to the Clark/Belmont location, they never mess up my drink order, and they've never once burned my cookie. I wish the management here would better train their staff on prepping food and drinks for their customers. This location is also always full of what I call the stroller brigade, but that's just the neighborhood, not Starbucks' fault.
(2)
Kip W.
Never thought in a million years that I would take the time to write a review for a Starbucks. I mean, other than, say McDonalds or Subway, there isn't a place so ubiquitous and so utterly clearly defined in terms of expectation. That said, when exceptionally poor or offensive service is experienced which is not part of that expectation...Hence the review. I stopped in, waited at the counter while the girl was standing there on a phone call. Listen, I don't expect anyone to hang up, but how about at least some acknowledgement that I'm standing right in front of you. Even eye contact and a "hang on" gesture would work. Okay...ordered something basic. She grunted the total, to the point I couldn't understand her and so I gave her a dollar too much. She handed me the dollar back and through another couple grunts I kinda figured it out. A couple minutes later and there was a drink on the counter. Was it mine? I think so, but not quite sure...after a couple awkward moments I figured, it has to be mine, right? So I grabbed it and off I went. Now, I've only been to Starbucks a few, oh I donno, THOUSAND times, and I seem to recall they usually bark out "tall latte" or ""here's your grande frappuchino" or whatever... Yes I realize it's such a trivial, first-world issue, but it was actually pretty off-putting to be first ignored, then mumbled and grunted at, then left to stand there wondering, uh okay, are we done here yet? Just kind of weird, out of character, and disappointing.
(2)
Angela S.
I'm getting tired of Starbucks. I don't know, I guess I'm getting bored with the vanilla latte...not that you can't count on the consistency each and every time...but today it wasn't about the coffee. After lunch at nearby Homeslice with some of my colleagues, I walked to this location to find a place to plop my laptop down to work. I forgot how busy this place gets...really busy. I mean not a single available spot to be found. Was it the bad weather that brought people in, or the DePaul students in the area working on their class assignments? Regardless, I found a great resting spot on the windowsill. I have to wonder if it was intentional, but the ledge is the exact size of a laptop! Very smart design concept. All they need to do is add some stools! 10 minutes after waiting I was able to find a spot at one of their 4-top tables designed like a library table where I joined three other gals. It was so refreshing to sit next to complete random locals, all of us working away on our laptops. I haven't seen a table configuration like this in any of the other locations. What a great concept! Overall, a great place to work even if you don't get a table of your own!
(4)
Leslie L.
Pretty average Starbucks but not as clean as the ones near my place. This store sees so much more traffic. It was either 50% off of everything or it was just the frappes today. Great deal!! Baristas and register workers were really friendly and smiled a lot. It's good to see that! They made our mocha frapps with sugar free syrup. It was pretty good and the first time I had it like that but I think I like the full sugar kind better.
(3)
Mary B.
I am a fan of coffee. I like fancy coffee from Metropolis and the crappy coffee we have here at my office (I am not going to complain about it...its free and it has caffeine in it). But more than anything I like the experience of going to a coffee shop and ordering my coffee. I am not one of those "I want a short, half skim, half cream, sugar-free 2 pump hazelnut, decaf mocha" sort of people. I am the girl that just wants a small cup of coffee. I like the atmosphere of coffee shops. I like seeing kids with tattoos and piercings and unfortunate hair cuts. I like seeing people quietly reading. Call me crazy, but my favorite part of the tv show FRIENDS was Central Perk. To me that is what a coffee shop be and what a coffee shop should look like. Enter in Starbucks. I think that I am just designed to dislike large corporations (well except for Target...I love Target). They come in, set-up shop, low-ball their competition, drive their competition out of business, and then jack-up their prices as soon as they are the only ones around. When I lived in Lawrence (the most anti-corporation town in Kansas) there were about 7 coffee shops in their downtown area. And then comes Starbucks thinking that they could take over. They put it on the corner right next to the Abercrombie and Fitch, American Eagle, and GAP. Also right across the street from La Prima Tazza (also known as the best coffee ever). I shook my fist at this store and vowed to never go in, which I didn't. Guess what....it was the worst performing Starbucks in the state! HAHAHAHAH.... So why am I writing this review of this Starbucks? Well because it is September and I can't resist their Pumpkin Spice Latte. I have tried every year, but it just happens. It means fall is here and it means that Mary is happy. Unlike other Starbucks I really feel as though this one has a sense of community. There is Nathaniel that stands out front and greets me every morning calling me gorgeous, there is the kid behind the counter that offers to buy a regular her morning coffee because she forgot her wallet, there is the group of kids huddled around their MACs working...and there is music playing in the background. While I don't walk out of there with an Iced Indonesian coffee I do walk out with a "tall, skim, pumpkin spice latte, no whipped cream, foam". Oh god...I am one of those people.
(4)
Reid G.
Dear Evil Empire (that I also love), please renovate this Starbucks. This space is huge given the neighborhood, but it is poorly utilized and feels a bit worn out.
(2)
Tuyen T.
This place is spacious and there are plenty of couches - although it gets pretty filled up during lunch time. The people are nice, but occasionally I get someone who doesn't like their job so much... Their washroom is usually clean.
(3)
Steve M.
This Starbucks is located right by the brown line which is very convenient when you are going to the train. I definitely am happy that Pumpkin Spice lattes are back and that is my current drink of choice until their winter coffees come back. The service is quick and the place has a lot of seating which is an added plus.
(4)
Pete P.
Its close to where I live and the staff is friendly. The only issue is that the internet is kinda slow and sometimes its hard to find tables to sit and do your homework or whatever...
(4)
Sonia B.
I think it's pretty hard to mess up a Starbucks, but the service here is just so off. Most of the time the employees make you wait about 2 minutes before acknowledging your presence even when you're the only person in line, and when they finally do take your order they act like they are doing you a favor. Another weird thing about this place is that they are perpetually out of creamer and milk. I've been here a number of times now since it's my neighborhood coffee shop, and I've had to ask for refills almost every time. I just don't get it.
(2)
Harini P.
I really love this spot because it is so close to my house. The basistas are very sweet and helpful. The selection of baked goodies and fatty items are not as extensive as in the loop but they do have a huge case. Everything is usually sold out by 2 so get your jiggly but here early enough. There is a anonymous meeting spot around the corner so they tend to hang out between meetings and they tend to get lots, I wish the baristas would ask them to not to scream so we don't all have to overhear their conversations about other people in the group. Other than that, I love this spot. They always seem to run out of tp.
(4)
Kendrick W.
Slowest WiFi in the modern universe is really the moral of this story. I mean I can't believe how slow it was. There was a guest network from an establishment down the road that ran faster. Also a little disappointing is the customer service. They're not the friendliest group and really seem as though they hate their jobs. Regardless of how often you visit, they never know your name or drink. At least the average starbucks pretends not to be a bunch of corporate hacks. This one, not so much.
(2)
Bo K.
They did mistake about makeing coffee . I said you guys did mistake about that. Then the lady whos wokrimg on casher didn't apologize about that and just tell me. Ok so rudely I never see rude starbucks worker ever. She looks like manager though. Here is only one Starbucks but I will never come back
(1)
Alex R.
Fairly typical Starbucks overall, but I'm only writing this because they really have particularly friendly baristas, Catrina (I think that's her name?) is always really nice and easy to joke around with. Makes it stand out a bit.
(5)
Gina K.
Yes Starbucks is everywhere. Yes there is better coffee out there. But I grew up with Starbucks and now they're what I call "comfort coffee." It's nice that no matter where I travel in the world a little piece of home is with me. This store has a great deal of hang out space (not that I do), terrific location, not too close or too far from DePaul. And the employees are pretty friendly. So that in addition to my favourite lattes makes them a 4 star in my book. =)
(4)
Kathleen C.
This is a clean, quiet Starbucks. Nothing out of the ordinary for Starbucks...but they have friendly staff and a good space (unfortunately, I prefer some other chains better, I feel that the Starbucks roast is a bit too bitter for me...but that's just me!).
(3)
Ben P.
Staff is friendly. Coffee is normal. But there are often a lot of flies around. At this moment I have two on my chair.
(2)
Christine V.
This Starbucks is okay. I've been about a million times since it is right by my house, but still no one remembers my name, even though I've memorized theirs. I like to be remembered, I think it's special. But that may just be me. Service is usually pretty good, ambiance okay. Again, it's nothing too great or too shabby just average. The servers are pretty nice, I just feel like there's something missing. It's not the Starbucks I would spend hours on hours in, just one to stop by real quick.
(3)
Will B.
Finals are here and you need a place to study. This Starbucks on Armitage is awesome. Has great tables for laptop work and sofas for some reading. The staff here knows the regulars that come in daily and make this generic chain feel like a neighborhood cafe. It is very obvious when DePaul is testing because the place does become packed with students studying at all the tables. They are very fast, and with an exit by the drink pick up line it is easy to get in and out of the cafe with little to no trouble at all. Become a regular and see what I mean.
(5)
Bethany L.
Though the staff is friendly enough, I've had a consistent problem with this store for about the last six months: every single cup that I get is nowhere near full. This isn't because of whipped cream or any other accoutrement.. even with the whip, my cups are maybe 3/4 full. I've stopped going because I'm sick of getting gypped.
(2)
Pandora P.
I have found with this location that Frappuccinos are not their strongsuit. Come on folks, how hard is it to make one? Can you say overblended? If I hadn't been in a rush yesterday, they would have had to remake it although, I doubt it would have made a difference. I know I will be hitting Argo tea across the street for my caffeine needs in this 'hood.
(2)
Sonia B.
I think it's pretty hard to mess up a Starbucks, but the service here is just so off. Most of the time the employees make you wait about 2 minutes before acknowledging your presence even when you're the only person in line, and when they finally do take your order they act like they are doing you a favor. Another weird thing about this place is that they are perpetually out of creamer and milk. I've been here a number of times now since it's my neighborhood coffee shop, and I've had to ask for refills almost every time. I just don't get it.
(2)
Harini P.
I really love this spot because it is so close to my house. The basistas are very sweet and helpful. The selection of baked goodies and fatty items are not as extensive as in the loop but they do have a huge case. Everything is usually sold out by 2 so get your jiggly but here early enough. There is a anonymous meeting spot around the corner so they tend to hang out between meetings and they tend to get lots, I wish the baristas would ask them to not to scream so we don't all have to overhear their conversations about other people in the group. Other than that, I love this spot. They always seem to run out of tp.
(4)
Sean B.
Service here is impeccable. I live right down the street and am a regular. Most employees know my name and seem like they make a genuine effort to remember you. Great Starbucks with a great atmosphere if you are nearby and looking to study or read or just have your favorite drink.
(5)
Sarah W.
The staff are fast and helpful, but probably 65-75% of the time I have to ask them to remake my drink. 98% of the time they burn the treat I get; I don't know anyone who likes burned cookies. =( I miss living next to the Clark/Belmont location, they never mess up my drink order, and they've never once burned my cookie. I wish the management here would better train their staff on prepping food and drinks for their customers. This location is also always full of what I call the stroller brigade, but that's just the neighborhood, not Starbucks' fault.
(2)
Kip W.
Never thought in a million years that I would take the time to write a review for a Starbucks. I mean, other than, say McDonalds or Subway, there isn't a place so ubiquitous and so utterly clearly defined in terms of expectation. That said, when exceptionally poor or offensive service is experienced which is not part of that expectation...Hence the review. I stopped in, waited at the counter while the girl was standing there on a phone call. Listen, I don't expect anyone to hang up, but how about at least some acknowledgement that I'm standing right in front of you. Even eye contact and a "hang on" gesture would work. Okay...ordered something basic. She grunted the total, to the point I couldn't understand her and so I gave her a dollar too much. She handed me the dollar back and through another couple grunts I kinda figured it out. A couple minutes later and there was a drink on the counter. Was it mine? I think so, but not quite sure...after a couple awkward moments I figured, it has to be mine, right? So I grabbed it and off I went. Now, I've only been to Starbucks a few, oh I donno, THOUSAND times, and I seem to recall they usually bark out "tall latte" or ""here's your grande frappuchino" or whatever... Yes I realize it's such a trivial, first-world issue, but it was actually pretty off-putting to be first ignored, then mumbled and grunted at, then left to stand there wondering, uh okay, are we done here yet? Just kind of weird, out of character, and disappointing.
(2)
Angela S.
I'm getting tired of Starbucks. I don't know, I guess I'm getting bored with the vanilla latte...not that you can't count on the consistency each and every time...but today it wasn't about the coffee. After lunch at nearby Homeslice with some of my colleagues, I walked to this location to find a place to plop my laptop down to work. I forgot how busy this place gets...really busy. I mean not a single available spot to be found. Was it the bad weather that brought people in, or the DePaul students in the area working on their class assignments? Regardless, I found a great resting spot on the windowsill. I have to wonder if it was intentional, but the ledge is the exact size of a laptop! Very smart design concept. All they need to do is add some stools! 10 minutes after waiting I was able to find a spot at one of their 4-top tables designed like a library table where I joined three other gals. It was so refreshing to sit next to complete random locals, all of us working away on our laptops. I haven't seen a table configuration like this in any of the other locations. What a great concept! Overall, a great place to work even if you don't get a table of your own!
(4)
Leslie L.
Pretty average Starbucks but not as clean as the ones near my place. This store sees so much more traffic. It was either 50% off of everything or it was just the frappes today. Great deal!! Baristas and register workers were really friendly and smiled a lot. It's good to see that! They made our mocha frapps with sugar free syrup. It was pretty good and the first time I had it like that but I think I like the full sugar kind better.
(3)
Kendrick W.
Slowest WiFi in the modern universe is really the moral of this story. I mean I can't believe how slow it was. There was a guest network from an establishment down the road that ran faster. Also a little disappointing is the customer service. They're not the friendliest group and really seem as though they hate their jobs. Regardless of how often you visit, they never know your name or drink. At least the average starbucks pretends not to be a bunch of corporate hacks. This one, not so much.
(2)
Bo K.
They did mistake about makeing coffee . I said you guys did mistake about that. Then the lady whos wokrimg on casher didn't apologize about that and just tell me. Ok so rudely I never see rude starbucks worker ever. She looks like manager though. Here is only one Starbucks but I will never come back
(1)
Alex R.
Fairly typical Starbucks overall, but I'm only writing this because they really have particularly friendly baristas, Catrina (I think that's her name?) is always really nice and easy to joke around with. Makes it stand out a bit.
(5)
Gina K.
Yes Starbucks is everywhere. Yes there is better coffee out there. But I grew up with Starbucks and now they're what I call "comfort coffee." It's nice that no matter where I travel in the world a little piece of home is with me. This store has a great deal of hang out space (not that I do), terrific location, not too close or too far from DePaul. And the employees are pretty friendly. So that in addition to my favourite lattes makes them a 4 star in my book. =)
(4)
Jami S.
Worst Customer Service of any Starbucks EVER. On 2 different occasions I have been treated poorly by the baristas... Several times I have gone until this Starbucks and seen small dogs in line. The ones you really can't just tie around the tree b/c they are too small. Again I have seen this several times. But when I carried my 5 pound Pom in to Starbucks last Friday the barista literally scolded me yelling, "You can't bring your dog in here!" and acting like I'm an idiot b/c I didnt' know that. Yet I have seen the same people bring their dogs in so maybe they play favorites... Whatever fine I get it you sell food you can't have dogs. But she didn't have to be so rude and demeaning, totally embarassing me... & telling me to tie up my dog outside. What are you dumb or something - he's 5 pounds. Totally annoying and just plain rude. 2nd crappy situation - this past Friday I received an email from a co-worker for a free latte and she said it just worked for her down in the Loop. I tried to use it again at this Starbucks and was AGAIN yelled at and basically told what I was doing was ILLEGAL! Illegal?? I received an email from a frigging coworker and I brought it in. But according to the Barista it was Illegal! Are you kidding me??? Obvi if you can't tell that pissed me off extremely. Enough to never go back. Worst customer service ever. Starbucks you really need to get your act together and train your employees on being kind and courteous to PAYING customers. Go to Dunkin Donuts or even better Argo Tea. Or any other Starbucks really. This one is the worst.
(1)
Molly S.
This is my neighborhood Starbucks and there is no need to publicize the amount of money I spend in here each week. I am, however, contemplating a switch. Some of the staff is friendly, but more and more I am encountering people who clearly hate their jobs. I got a huge disgruntled sigh and an obvious eye roll when I asked for a cup of water to go with my $8 breakfast. Dear barista, I'm sorry I made your job sooo much more difficult. I'd deal with the service, which isn't usually too horrible, but the drink consistency has gone down the toilet. I haven't really had one good drink from this Starbucks all summer. Finally, the place does get very crowded. The only problem with this is they have 2 bathrooms: one for men and one coed/family style. I can't tell u how many times I've spent like 15 minutes waiting for a dad and his kids to leave the "coed" bathroom while 5 guys go in and out of the men's. Can u please just make 2 coed bathrooms?
(3)
Gracie M.
Disregarding the obvious reasons for visiting a Starbucks, I go here because the service is prime. As a regular at this location, the baristas are so very sweet, and they give as much care and attention to me as they do every other customer. The only difference is that they always spell my name right. :) Pat is always smiling, and he can make a mean cup of oatmeal. Katrina is a little burst of sunshine and she can definitely hook you up with a killer cup of coffee. I wish I knew all of their names to give them each a shout out, but all-in-all, well done Armitage Crew!
(5)
Mima W.
Disgraceful neglect of Wifi. Slow, Slow, Slow, Been that way for at least a couple of years. Comparing it to 1990s dial up is an insult to dial up. Place could also use a little sprucing up. Always seems kind of dirty, finishes worn of many tables and chairs. No bad experiences with the counter help. Nothing stellar, not as friendly or engaging as most other Starbucks, but that's not so important to me. Update: Completely renovated, but wifi still sucks.
(2)
Kathleen C.
This is a clean, quiet Starbucks. Nothing out of the ordinary for Starbucks...but they have friendly staff and a good space (unfortunately, I prefer some other chains better, I feel that the Starbucks roast is a bit too bitter for me...but that's just me!).
(3)
Ben P.
Staff is friendly. Coffee is normal. But there are often a lot of flies around. At this moment I have two on my chair.
(2)
Christine V.
This Starbucks is okay. I've been about a million times since it is right by my house, but still no one remembers my name, even though I've memorized theirs. I like to be remembered, I think it's special. But that may just be me. Service is usually pretty good, ambiance okay. Again, it's nothing too great or too shabby just average. The servers are pretty nice, I just feel like there's something missing. It's not the Starbucks I would spend hours on hours in, just one to stop by real quick.
(3)
Will B.
Finals are here and you need a place to study. This Starbucks on Armitage is awesome. Has great tables for laptop work and sofas for some reading. The staff here knows the regulars that come in daily and make this generic chain feel like a neighborhood cafe. It is very obvious when DePaul is testing because the place does become packed with students studying at all the tables. They are very fast, and with an exit by the drink pick up line it is easy to get in and out of the cafe with little to no trouble at all. Become a regular and see what I mean.
(5)
Bethany L.
Though the staff is friendly enough, I've had a consistent problem with this store for about the last six months: every single cup that I get is nowhere near full. This isn't because of whipped cream or any other accoutrement.. even with the whip, my cups are maybe 3/4 full. I've stopped going because I'm sick of getting gypped.
(2)
Pandora P.
I have found with this location that Frappuccinos are not their strongsuit. Come on folks, how hard is it to make one? Can you say overblended? If I hadn't been in a rush yesterday, they would have had to remake it although, I doubt it would have made a difference. I know I will be hitting Argo tea across the street for my caffeine needs in this 'hood.
(2)
Mary B.
I am a fan of coffee. I like fancy coffee from Metropolis and the crappy coffee we have here at my office (I am not going to complain about it...its free and it has caffeine in it). But more than anything I like the experience of going to a coffee shop and ordering my coffee. I am not one of those "I want a short, half skim, half cream, sugar-free 2 pump hazelnut, decaf mocha" sort of people. I am the girl that just wants a small cup of coffee. I like the atmosphere of coffee shops. I like seeing kids with tattoos and piercings and unfortunate hair cuts. I like seeing people quietly reading. Call me crazy, but my favorite part of the tv show FRIENDS was Central Perk. To me that is what a coffee shop be and what a coffee shop should look like. Enter in Starbucks. I think that I am just designed to dislike large corporations (well except for Target...I love Target). They come in, set-up shop, low-ball their competition, drive their competition out of business, and then jack-up their prices as soon as they are the only ones around. When I lived in Lawrence (the most anti-corporation town in Kansas) there were about 7 coffee shops in their downtown area. And then comes Starbucks thinking that they could take over. They put it on the corner right next to the Abercrombie and Fitch, American Eagle, and GAP. Also right across the street from La Prima Tazza (also known as the best coffee ever). I shook my fist at this store and vowed to never go in, which I didn't. Guess what....it was the worst performing Starbucks in the state! HAHAHAHAH.... So why am I writing this review of this Starbucks? Well because it is September and I can't resist their Pumpkin Spice Latte. I have tried every year, but it just happens. It means fall is here and it means that Mary is happy. Unlike other Starbucks I really feel as though this one has a sense of community. There is Nathaniel that stands out front and greets me every morning calling me gorgeous, there is the kid behind the counter that offers to buy a regular her morning coffee because she forgot her wallet, there is the group of kids huddled around their MACs working...and there is music playing in the background. While I don't walk out of there with an Iced Indonesian coffee I do walk out with a "tall, skim, pumpkin spice latte, no whipped cream, foam". Oh god...I am one of those people.
(4)
Reid G.
Dear Evil Empire (that I also love), please renovate this Starbucks. This space is huge given the neighborhood, but it is poorly utilized and feels a bit worn out.
(2)
Tuyen T.
This place is spacious and there are plenty of couches - although it gets pretty filled up during lunch time. The people are nice, but occasionally I get someone who doesn't like their job so much... Their washroom is usually clean.
(3)
Steve M.
This Starbucks is located right by the brown line which is very convenient when you are going to the train. I definitely am happy that Pumpkin Spice lattes are back and that is my current drink of choice until their winter coffees come back. The service is quick and the place has a lot of seating which is an added plus.
(4)
Pete P.
Its close to where I live and the staff is friendly. The only issue is that the internet is kinda slow and sometimes its hard to find tables to sit and do your homework or whatever...
Jami S.
Worst Customer Service of any Starbucks EVER. On 2 different occasions I have been treated poorly by the baristas... Several times I have gone until this Starbucks and seen small dogs in line. The ones you really can't just tie around the tree b/c they are too small. Again I have seen this several times. But when I carried my 5 pound Pom in to Starbucks last Friday the barista literally scolded me yelling, "You can't bring your dog in here!" and acting like I'm an idiot b/c I didnt' know that. Yet I have seen the same people bring their dogs in so maybe they play favorites... Whatever fine I get it you sell food you can't have dogs. But she didn't have to be so rude and demeaning, totally embarassing me... & telling me to tie up my dog outside. What are you dumb or something - he's 5 pounds. Totally annoying and just plain rude. 2nd crappy situation - this past Friday I received an email from a co-worker for a free latte and she said it just worked for her down in the Loop. I tried to use it again at this Starbucks and was AGAIN yelled at and basically told what I was doing was ILLEGAL! Illegal?? I received an email from a frigging coworker and I brought it in. But according to the Barista it was Illegal! Are you kidding me??? Obvi if you can't tell that pissed me off extremely. Enough to never go back. Worst customer service ever. Starbucks you really need to get your act together and train your employees on being kind and courteous to PAYING customers. Go to Dunkin Donuts or even better Argo Tea. Or any other Starbucks really. This one is the worst.
(1)Molly S.
This is my neighborhood Starbucks and there is no need to publicize the amount of money I spend in here each week. I am, however, contemplating a switch. Some of the staff is friendly, but more and more I am encountering people who clearly hate their jobs. I got a huge disgruntled sigh and an obvious eye roll when I asked for a cup of water to go with my $8 breakfast. Dear barista, I'm sorry I made your job sooo much more difficult. I'd deal with the service, which isn't usually too horrible, but the drink consistency has gone down the toilet. I haven't really had one good drink from this Starbucks all summer. Finally, the place does get very crowded. The only problem with this is they have 2 bathrooms: one for men and one coed/family style. I can't tell u how many times I've spent like 15 minutes waiting for a dad and his kids to leave the "coed" bathroom while 5 guys go in and out of the men's. Can u please just make 2 coed bathrooms?
(3)Gracie M.
Disregarding the obvious reasons for visiting a Starbucks, I go here because the service is prime. As a regular at this location, the baristas are so very sweet, and they give as much care and attention to me as they do every other customer. The only difference is that they always spell my name right. :) Pat is always smiling, and he can make a mean cup of oatmeal. Katrina is a little burst of sunshine and she can definitely hook you up with a killer cup of coffee. I wish I knew all of their names to give them each a shout out, but all-in-all, well done Armitage Crew!
(5)Mima W.
Disgraceful neglect of Wifi. Slow, Slow, Slow, Been that way for at least a couple of years. Comparing it to 1990s dial up is an insult to dial up. Place could also use a little sprucing up. Always seems kind of dirty, finishes worn of many tables and chairs. No bad experiences with the counter help. Nothing stellar, not as friendly or engaging as most other Starbucks, but that's not so important to me. Update: Completely renovated, but wifi still sucks.
(2)Sean B.
Service here is impeccable. I live right down the street and am a regular. Most employees know my name and seem like they make a genuine effort to remember you. Great Starbucks with a great atmosphere if you are nearby and looking to study or read or just have your favorite drink.
(5)Sarah W.
The staff are fast and helpful, but probably 65-75% of the time I have to ask them to remake my drink. 98% of the time they burn the treat I get; I don't know anyone who likes burned cookies. =( I miss living next to the Clark/Belmont location, they never mess up my drink order, and they've never once burned my cookie. I wish the management here would better train their staff on prepping food and drinks for their customers. This location is also always full of what I call the stroller brigade, but that's just the neighborhood, not Starbucks' fault.
(2)Kip W.
Never thought in a million years that I would take the time to write a review for a Starbucks. I mean, other than, say McDonalds or Subway, there isn't a place so ubiquitous and so utterly clearly defined in terms of expectation. That said, when exceptionally poor or offensive service is experienced which is not part of that expectation...Hence the review. I stopped in, waited at the counter while the girl was standing there on a phone call. Listen, I don't expect anyone to hang up, but how about at least some acknowledgement that I'm standing right in front of you. Even eye contact and a "hang on" gesture would work. Okay...ordered something basic. She grunted the total, to the point I couldn't understand her and so I gave her a dollar too much. She handed me the dollar back and through another couple grunts I kinda figured it out. A couple minutes later and there was a drink on the counter. Was it mine? I think so, but not quite sure...after a couple awkward moments I figured, it has to be mine, right? So I grabbed it and off I went. Now, I've only been to Starbucks a few, oh I donno, THOUSAND times, and I seem to recall they usually bark out "tall latte" or ""here's your grande frappuchino" or whatever... Yes I realize it's such a trivial, first-world issue, but it was actually pretty off-putting to be first ignored, then mumbled and grunted at, then left to stand there wondering, uh okay, are we done here yet? Just kind of weird, out of character, and disappointing.
(2)Angela S.
I'm getting tired of Starbucks. I don't know, I guess I'm getting bored with the vanilla latte...not that you can't count on the consistency each and every time...but today it wasn't about the coffee. After lunch at nearby Homeslice with some of my colleagues, I walked to this location to find a place to plop my laptop down to work. I forgot how busy this place gets...really busy. I mean not a single available spot to be found. Was it the bad weather that brought people in, or the DePaul students in the area working on their class assignments? Regardless, I found a great resting spot on the windowsill. I have to wonder if it was intentional, but the ledge is the exact size of a laptop! Very smart design concept. All they need to do is add some stools! 10 minutes after waiting I was able to find a spot at one of their 4-top tables designed like a library table where I joined three other gals. It was so refreshing to sit next to complete random locals, all of us working away on our laptops. I haven't seen a table configuration like this in any of the other locations. What a great concept! Overall, a great place to work even if you don't get a table of your own!
(4)Leslie L.
Pretty average Starbucks but not as clean as the ones near my place. This store sees so much more traffic. It was either 50% off of everything or it was just the frappes today. Great deal!! Baristas and register workers were really friendly and smiled a lot. It's good to see that! They made our mocha frapps with sugar free syrup. It was pretty good and the first time I had it like that but I think I like the full sugar kind better.
(3)Mary B.
I am a fan of coffee. I like fancy coffee from Metropolis and the crappy coffee we have here at my office (I am not going to complain about it...its free and it has caffeine in it). But more than anything I like the experience of going to a coffee shop and ordering my coffee. I am not one of those "I want a short, half skim, half cream, sugar-free 2 pump hazelnut, decaf mocha" sort of people. I am the girl that just wants a small cup of coffee. I like the atmosphere of coffee shops. I like seeing kids with tattoos and piercings and unfortunate hair cuts. I like seeing people quietly reading. Call me crazy, but my favorite part of the tv show FRIENDS was Central Perk. To me that is what a coffee shop be and what a coffee shop should look like. Enter in Starbucks. I think that I am just designed to dislike large corporations (well except for Target...I love Target). They come in, set-up shop, low-ball their competition, drive their competition out of business, and then jack-up their prices as soon as they are the only ones around. When I lived in Lawrence (the most anti-corporation town in Kansas) there were about 7 coffee shops in their downtown area. And then comes Starbucks thinking that they could take over. They put it on the corner right next to the Abercrombie and Fitch, American Eagle, and GAP. Also right across the street from La Prima Tazza (also known as the best coffee ever). I shook my fist at this store and vowed to never go in, which I didn't. Guess what....it was the worst performing Starbucks in the state! HAHAHAHAH.... So why am I writing this review of this Starbucks? Well because it is September and I can't resist their Pumpkin Spice Latte. I have tried every year, but it just happens. It means fall is here and it means that Mary is happy. Unlike other Starbucks I really feel as though this one has a sense of community. There is Nathaniel that stands out front and greets me every morning calling me gorgeous, there is the kid behind the counter that offers to buy a regular her morning coffee because she forgot her wallet, there is the group of kids huddled around their MACs working...and there is music playing in the background. While I don't walk out of there with an Iced Indonesian coffee I do walk out with a "tall, skim, pumpkin spice latte, no whipped cream, foam". Oh god...I am one of those people.
(4)Reid G.
Dear Evil Empire (that I also love), please renovate this Starbucks. This space is huge given the neighborhood, but it is poorly utilized and feels a bit worn out.
(2)Tuyen T.
This place is spacious and there are plenty of couches - although it gets pretty filled up during lunch time. The people are nice, but occasionally I get someone who doesn't like their job so much... Their washroom is usually clean.
(3)Steve M.
This Starbucks is located right by the brown line which is very convenient when you are going to the train. I definitely am happy that Pumpkin Spice lattes are back and that is my current drink of choice until their winter coffees come back. The service is quick and the place has a lot of seating which is an added plus.
(4)Pete P.
Its close to where I live and the staff is friendly. The only issue is that the internet is kinda slow and sometimes its hard to find tables to sit and do your homework or whatever...
(4)Sonia B.
I think it's pretty hard to mess up a Starbucks, but the service here is just so off. Most of the time the employees make you wait about 2 minutes before acknowledging your presence even when you're the only person in line, and when they finally do take your order they act like they are doing you a favor. Another weird thing about this place is that they are perpetually out of creamer and milk. I've been here a number of times now since it's my neighborhood coffee shop, and I've had to ask for refills almost every time. I just don't get it.
(2)Harini P.
I really love this spot because it is so close to my house. The basistas are very sweet and helpful. The selection of baked goodies and fatty items are not as extensive as in the loop but they do have a huge case. Everything is usually sold out by 2 so get your jiggly but here early enough. There is a anonymous meeting spot around the corner so they tend to hang out between meetings and they tend to get lots, I wish the baristas would ask them to not to scream so we don't all have to overhear their conversations about other people in the group. Other than that, I love this spot. They always seem to run out of tp.
(4)Kendrick W.
Slowest WiFi in the modern universe is really the moral of this story. I mean I can't believe how slow it was. There was a guest network from an establishment down the road that ran faster. Also a little disappointing is the customer service. They're not the friendliest group and really seem as though they hate their jobs. Regardless of how often you visit, they never know your name or drink. At least the average starbucks pretends not to be a bunch of corporate hacks. This one, not so much.
(2)Bo K.
They did mistake about makeing coffee . I said you guys did mistake about that. Then the lady whos wokrimg on casher didn't apologize about that and just tell me. Ok so rudely I never see rude starbucks worker ever. She looks like manager though. Here is only one Starbucks but I will never come back
(1)Alex R.
Fairly typical Starbucks overall, but I'm only writing this because they really have particularly friendly baristas, Catrina (I think that's her name?) is always really nice and easy to joke around with. Makes it stand out a bit.
(5)Gina K.
Yes Starbucks is everywhere. Yes there is better coffee out there. But I grew up with Starbucks and now they're what I call "comfort coffee." It's nice that no matter where I travel in the world a little piece of home is with me. This store has a great deal of hang out space (not that I do), terrific location, not too close or too far from DePaul. And the employees are pretty friendly. So that in addition to my favourite lattes makes them a 4 star in my book. =)
(4)Kathleen C.
This is a clean, quiet Starbucks. Nothing out of the ordinary for Starbucks...but they have friendly staff and a good space (unfortunately, I prefer some other chains better, I feel that the Starbucks roast is a bit too bitter for me...but that's just me!).
(3)Ben P.
Staff is friendly. Coffee is normal. But there are often a lot of flies around. At this moment I have two on my chair.
(2)Christine V.
This Starbucks is okay. I've been about a million times since it is right by my house, but still no one remembers my name, even though I've memorized theirs. I like to be remembered, I think it's special. But that may just be me. Service is usually pretty good, ambiance okay. Again, it's nothing too great or too shabby just average. The servers are pretty nice, I just feel like there's something missing. It's not the Starbucks I would spend hours on hours in, just one to stop by real quick.
(3)Will B.
Finals are here and you need a place to study. This Starbucks on Armitage is awesome. Has great tables for laptop work and sofas for some reading. The staff here knows the regulars that come in daily and make this generic chain feel like a neighborhood cafe. It is very obvious when DePaul is testing because the place does become packed with students studying at all the tables. They are very fast, and with an exit by the drink pick up line it is easy to get in and out of the cafe with little to no trouble at all. Become a regular and see what I mean.
(5)Bethany L.
Though the staff is friendly enough, I've had a consistent problem with this store for about the last six months: every single cup that I get is nowhere near full. This isn't because of whipped cream or any other accoutrement.. even with the whip, my cups are maybe 3/4 full. I've stopped going because I'm sick of getting gypped.
(2)Pandora P.
I have found with this location that Frappuccinos are not their strongsuit. Come on folks, how hard is it to make one? Can you say overblended? If I hadn't been in a rush yesterday, they would have had to remake it although, I doubt it would have made a difference. I know I will be hitting Argo tea across the street for my caffeine needs in this 'hood.
(2)Sonia B.
I think it's pretty hard to mess up a Starbucks, but the service here is just so off. Most of the time the employees make you wait about 2 minutes before acknowledging your presence even when you're the only person in line, and when they finally do take your order they act like they are doing you a favor. Another weird thing about this place is that they are perpetually out of creamer and milk. I've been here a number of times now since it's my neighborhood coffee shop, and I've had to ask for refills almost every time. I just don't get it.
(2)Harini P.
I really love this spot because it is so close to my house. The basistas are very sweet and helpful. The selection of baked goodies and fatty items are not as extensive as in the loop but they do have a huge case. Everything is usually sold out by 2 so get your jiggly but here early enough. There is a anonymous meeting spot around the corner so they tend to hang out between meetings and they tend to get lots, I wish the baristas would ask them to not to scream so we don't all have to overhear their conversations about other people in the group. Other than that, I love this spot. They always seem to run out of tp.
(4)Sean B.
Service here is impeccable. I live right down the street and am a regular. Most employees know my name and seem like they make a genuine effort to remember you. Great Starbucks with a great atmosphere if you are nearby and looking to study or read or just have your favorite drink.
(5)Sarah W.
The staff are fast and helpful, but probably 65-75% of the time I have to ask them to remake my drink. 98% of the time they burn the treat I get; I don't know anyone who likes burned cookies. =( I miss living next to the Clark/Belmont location, they never mess up my drink order, and they've never once burned my cookie. I wish the management here would better train their staff on prepping food and drinks for their customers. This location is also always full of what I call the stroller brigade, but that's just the neighborhood, not Starbucks' fault.
(2)Kip W.
Never thought in a million years that I would take the time to write a review for a Starbucks. I mean, other than, say McDonalds or Subway, there isn't a place so ubiquitous and so utterly clearly defined in terms of expectation. That said, when exceptionally poor or offensive service is experienced which is not part of that expectation...Hence the review. I stopped in, waited at the counter while the girl was standing there on a phone call. Listen, I don't expect anyone to hang up, but how about at least some acknowledgement that I'm standing right in front of you. Even eye contact and a "hang on" gesture would work. Okay...ordered something basic. She grunted the total, to the point I couldn't understand her and so I gave her a dollar too much. She handed me the dollar back and through another couple grunts I kinda figured it out. A couple minutes later and there was a drink on the counter. Was it mine? I think so, but not quite sure...after a couple awkward moments I figured, it has to be mine, right? So I grabbed it and off I went. Now, I've only been to Starbucks a few, oh I donno, THOUSAND times, and I seem to recall they usually bark out "tall latte" or ""here's your grande frappuchino" or whatever... Yes I realize it's such a trivial, first-world issue, but it was actually pretty off-putting to be first ignored, then mumbled and grunted at, then left to stand there wondering, uh okay, are we done here yet? Just kind of weird, out of character, and disappointing.
(2)Angela S.
I'm getting tired of Starbucks. I don't know, I guess I'm getting bored with the vanilla latte...not that you can't count on the consistency each and every time...but today it wasn't about the coffee. After lunch at nearby Homeslice with some of my colleagues, I walked to this location to find a place to plop my laptop down to work. I forgot how busy this place gets...really busy. I mean not a single available spot to be found. Was it the bad weather that brought people in, or the DePaul students in the area working on their class assignments? Regardless, I found a great resting spot on the windowsill. I have to wonder if it was intentional, but the ledge is the exact size of a laptop! Very smart design concept. All they need to do is add some stools! 10 minutes after waiting I was able to find a spot at one of their 4-top tables designed like a library table where I joined three other gals. It was so refreshing to sit next to complete random locals, all of us working away on our laptops. I haven't seen a table configuration like this in any of the other locations. What a great concept! Overall, a great place to work even if you don't get a table of your own!
(4)Leslie L.
Pretty average Starbucks but not as clean as the ones near my place. This store sees so much more traffic. It was either 50% off of everything or it was just the frappes today. Great deal!! Baristas and register workers were really friendly and smiled a lot. It's good to see that! They made our mocha frapps with sugar free syrup. It was pretty good and the first time I had it like that but I think I like the full sugar kind better.
(3)Kendrick W.
Slowest WiFi in the modern universe is really the moral of this story. I mean I can't believe how slow it was. There was a guest network from an establishment down the road that ran faster. Also a little disappointing is the customer service. They're not the friendliest group and really seem as though they hate their jobs. Regardless of how often you visit, they never know your name or drink. At least the average starbucks pretends not to be a bunch of corporate hacks. This one, not so much.
(2)Bo K.
They did mistake about makeing coffee . I said you guys did mistake about that. Then the lady whos wokrimg on casher didn't apologize about that and just tell me. Ok so rudely I never see rude starbucks worker ever. She looks like manager though. Here is only one Starbucks but I will never come back
(1)Alex R.
Fairly typical Starbucks overall, but I'm only writing this because they really have particularly friendly baristas, Catrina (I think that's her name?) is always really nice and easy to joke around with. Makes it stand out a bit.
(5)Gina K.
Yes Starbucks is everywhere. Yes there is better coffee out there. But I grew up with Starbucks and now they're what I call "comfort coffee." It's nice that no matter where I travel in the world a little piece of home is with me. This store has a great deal of hang out space (not that I do), terrific location, not too close or too far from DePaul. And the employees are pretty friendly. So that in addition to my favourite lattes makes them a 4 star in my book. =)
(4)Jami S.
Worst Customer Service of any Starbucks EVER. On 2 different occasions I have been treated poorly by the baristas... Several times I have gone until this Starbucks and seen small dogs in line. The ones you really can't just tie around the tree b/c they are too small. Again I have seen this several times. But when I carried my 5 pound Pom in to Starbucks last Friday the barista literally scolded me yelling, "You can't bring your dog in here!" and acting like I'm an idiot b/c I didnt' know that. Yet I have seen the same people bring their dogs in so maybe they play favorites... Whatever fine I get it you sell food you can't have dogs. But she didn't have to be so rude and demeaning, totally embarassing me... & telling me to tie up my dog outside. What are you dumb or something - he's 5 pounds. Totally annoying and just plain rude. 2nd crappy situation - this past Friday I received an email from a co-worker for a free latte and she said it just worked for her down in the Loop. I tried to use it again at this Starbucks and was AGAIN yelled at and basically told what I was doing was ILLEGAL! Illegal?? I received an email from a frigging coworker and I brought it in. But according to the Barista it was Illegal! Are you kidding me??? Obvi if you can't tell that pissed me off extremely. Enough to never go back. Worst customer service ever. Starbucks you really need to get your act together and train your employees on being kind and courteous to PAYING customers. Go to Dunkin Donuts or even better Argo Tea. Or any other Starbucks really. This one is the worst.
(1)Molly S.
This is my neighborhood Starbucks and there is no need to publicize the amount of money I spend in here each week. I am, however, contemplating a switch. Some of the staff is friendly, but more and more I am encountering people who clearly hate their jobs. I got a huge disgruntled sigh and an obvious eye roll when I asked for a cup of water to go with my $8 breakfast. Dear barista, I'm sorry I made your job sooo much more difficult. I'd deal with the service, which isn't usually too horrible, but the drink consistency has gone down the toilet. I haven't really had one good drink from this Starbucks all summer. Finally, the place does get very crowded. The only problem with this is they have 2 bathrooms: one for men and one coed/family style. I can't tell u how many times I've spent like 15 minutes waiting for a dad and his kids to leave the "coed" bathroom while 5 guys go in and out of the men's. Can u please just make 2 coed bathrooms?
(3)Gracie M.
Disregarding the obvious reasons for visiting a Starbucks, I go here because the service is prime. As a regular at this location, the baristas are so very sweet, and they give as much care and attention to me as they do every other customer. The only difference is that they always spell my name right. :) Pat is always smiling, and he can make a mean cup of oatmeal. Katrina is a little burst of sunshine and she can definitely hook you up with a killer cup of coffee. I wish I knew all of their names to give them each a shout out, but all-in-all, well done Armitage Crew!
(5)Mima W.
Disgraceful neglect of Wifi. Slow, Slow, Slow, Been that way for at least a couple of years. Comparing it to 1990s dial up is an insult to dial up. Place could also use a little sprucing up. Always seems kind of dirty, finishes worn of many tables and chairs. No bad experiences with the counter help. Nothing stellar, not as friendly or engaging as most other Starbucks, but that's not so important to me. Update: Completely renovated, but wifi still sucks.
(2)Kathleen C.
This is a clean, quiet Starbucks. Nothing out of the ordinary for Starbucks...but they have friendly staff and a good space (unfortunately, I prefer some other chains better, I feel that the Starbucks roast is a bit too bitter for me...but that's just me!).
(3)Ben P.
Staff is friendly. Coffee is normal. But there are often a lot of flies around. At this moment I have two on my chair.
(2)Christine V.
This Starbucks is okay. I've been about a million times since it is right by my house, but still no one remembers my name, even though I've memorized theirs. I like to be remembered, I think it's special. But that may just be me. Service is usually pretty good, ambiance okay. Again, it's nothing too great or too shabby just average. The servers are pretty nice, I just feel like there's something missing. It's not the Starbucks I would spend hours on hours in, just one to stop by real quick.
(3)Will B.
Finals are here and you need a place to study. This Starbucks on Armitage is awesome. Has great tables for laptop work and sofas for some reading. The staff here knows the regulars that come in daily and make this generic chain feel like a neighborhood cafe. It is very obvious when DePaul is testing because the place does become packed with students studying at all the tables. They are very fast, and with an exit by the drink pick up line it is easy to get in and out of the cafe with little to no trouble at all. Become a regular and see what I mean.
(5)Bethany L.
Though the staff is friendly enough, I've had a consistent problem with this store for about the last six months: every single cup that I get is nowhere near full. This isn't because of whipped cream or any other accoutrement.. even with the whip, my cups are maybe 3/4 full. I've stopped going because I'm sick of getting gypped.
(2)Pandora P.
I have found with this location that Frappuccinos are not their strongsuit. Come on folks, how hard is it to make one? Can you say overblended? If I hadn't been in a rush yesterday, they would have had to remake it although, I doubt it would have made a difference. I know I will be hitting Argo tea across the street for my caffeine needs in this 'hood.
(2)Mary B.
I am a fan of coffee. I like fancy coffee from Metropolis and the crappy coffee we have here at my office (I am not going to complain about it...its free and it has caffeine in it). But more than anything I like the experience of going to a coffee shop and ordering my coffee. I am not one of those "I want a short, half skim, half cream, sugar-free 2 pump hazelnut, decaf mocha" sort of people. I am the girl that just wants a small cup of coffee. I like the atmosphere of coffee shops. I like seeing kids with tattoos and piercings and unfortunate hair cuts. I like seeing people quietly reading. Call me crazy, but my favorite part of the tv show FRIENDS was Central Perk. To me that is what a coffee shop be and what a coffee shop should look like. Enter in Starbucks. I think that I am just designed to dislike large corporations (well except for Target...I love Target). They come in, set-up shop, low-ball their competition, drive their competition out of business, and then jack-up their prices as soon as they are the only ones around. When I lived in Lawrence (the most anti-corporation town in Kansas) there were about 7 coffee shops in their downtown area. And then comes Starbucks thinking that they could take over. They put it on the corner right next to the Abercrombie and Fitch, American Eagle, and GAP. Also right across the street from La Prima Tazza (also known as the best coffee ever). I shook my fist at this store and vowed to never go in, which I didn't. Guess what....it was the worst performing Starbucks in the state! HAHAHAHAH.... So why am I writing this review of this Starbucks? Well because it is September and I can't resist their Pumpkin Spice Latte. I have tried every year, but it just happens. It means fall is here and it means that Mary is happy. Unlike other Starbucks I really feel as though this one has a sense of community. There is Nathaniel that stands out front and greets me every morning calling me gorgeous, there is the kid behind the counter that offers to buy a regular her morning coffee because she forgot her wallet, there is the group of kids huddled around their MACs working...and there is music playing in the background. While I don't walk out of there with an Iced Indonesian coffee I do walk out with a "tall, skim, pumpkin spice latte, no whipped cream, foam". Oh god...I am one of those people.
(4)Reid G.
Dear Evil Empire (that I also love), please renovate this Starbucks. This space is huge given the neighborhood, but it is poorly utilized and feels a bit worn out.
(2)Tuyen T.
This place is spacious and there are plenty of couches - although it gets pretty filled up during lunch time. The people are nice, but occasionally I get someone who doesn't like their job so much... Their washroom is usually clean.
(3)Steve M.
This Starbucks is located right by the brown line which is very convenient when you are going to the train. I definitely am happy that Pumpkin Spice lattes are back and that is my current drink of choice until their winter coffees come back. The service is quick and the place has a lot of seating which is an added plus.
(4)Pete P.
Its close to where I live and the staff is friendly. The only issue is that the internet is kinda slow and sometimes its hard to find tables to sit and do your homework or whatever...
(4)