When it comes to Starbucks, you know what you're getting. The menus at each franchise are just about identical, but there are distinct differences that make some branches more favorable than others. This review is meant to reflect what makes this Starbucks unique more so than the company as a whole. This location is nice. Though it looks like a new Starbucks location will be going in at the North/Clybourn red line stop, for now this is pretty much the only coffee shop in the neighborhood. I have always found the staff to be friendly, the seating area hospitable, and the clientele more pleasant than many other locations. For frequent coffee drinkers, I also strongly recommend pursuing a Starbucks Gold Card if you do not already have one. By simply reloading and reusing a gift card, you can easily reach Gold status. By doing so you get a free drink or food item after you've racked up 12 "gold stars" (items purchased).
(4)
emm b.
It's filthy, baristas are clueless, drinks are often undrinkable, service is ridiculously slow. Five minutes when you're one of two waiting for a drink?Employees seem completely untrained and do not do anything according to Starbuck's standards. Isn't that why we pay for Starbuck's? Because no matter where you go, a skinny vanilla latte is always the same, delicious drink? Not here, not ever. This location is one block from my home. I now have to go an extra five blocks to get to a better Starbucks or switch to another brand altogether. Corporate should close this location if they can't get it right.
(1)
Angie A.
I was really please with this Starbucks. My coffee was just how I ordered it and this store offers plenty of seating for you to stay and enjoy your coffee. The staff was friendly and my coffee was ready quick!
(5)
Jose Q.
Coffee on the run, always busy in here.
(4)
Kirsten A.
This one has a fireplace! Nicely sized for relaxing with a drink yet able to handle the morning rush with ease.
(4)
Heather H.
Went in to this location today after work, and couldn't believe how rude the staff was. Usually Starbucks is a treat for me, but not this time. First of all the cashier was joking around with the barista about what was underneath his pants which I think was very inappropriate. Then I said hello how are you, and she didn't respond nor did she even look at me instead just said you want a cookie or something? I said no thank you, and then she grabbed my card from me and said have fun, good luck with that, bye!! I thought that was a very rude and strange thing to say to a customer. I sat down waited for my drink to be called out and it never was. When I went to ask I saw my drink just sitting on the counter. Were they not going to let me know my order was ready? Anyhow I still thanked the barista and said have a nice day. He just said yup. There are way too many Starbucks out there for me to waste another penny there, but its sad because this is the one closest to work, and they probably would have expected a lot more business from me and my coworkers seeing as we literally work across the parking lot. Oh well I rather walk a couple extra blocks to not be treated like crap.
(1)
David C.
Great team and quick service but they have a real problem with the local homeless population. They use the restrooms (which are unlocked) to wash up which sometimes creates an odor issue that you can smell all over the cafe. Managers seem to be at a loss as to how to deal with this issue so it just continues. The local security guy as this particular location seems to concern himself more with the traffic in the small parking lot than the store proper.
(2)
Leslie K.
Line moves fast, drinks are close enough to consistent and most importantly, people are nice. :)
(4)
joseph l.
Worst service ever and had a horrible stomach pain from the coffee. I would rather make instant coffee than this place.
(1)
Nina I.
My favorite Starbucks in the whole city! I rarely have a bad experience here. All the employees are so friendly and take care of their regulars in addition to their brand newcomers. I can rave about the staff, quality and atmosphere of this place all day but I'm trying to keep this short so I won't. Just remember I'm a very picky and hard to please person and this place never has a problem accommodating me! LOVE {3
(5)
Danny M.
Probably the worst Starbucks I have ever been too. Came here with 4 people and and we were going to get the Caramel Macchiato or Hazelnut Macchiato that was free. My gf ordered the Hazelnut Macchiato first and he rung her out and it came out to 0.00$. Then he asked us if we were all going to get the free drink and I said yes. He then told me to wait and walks back to speak to his manager. He comes back and said he can't give us the free drinks without the coupon physically being there. I pulled up the coupon from my phone and I didn't really want anything to drink, but I thought since it was free, why not? So I gave the coupon to my friend and he used it. The cashier could have easily entered the code, which is the same code for everyone. Also, we all had internet on our phones and could have easily pulled up the coupon, but we figured we didn't want to deal with these incompetent people. Really? How hard is it to just give us all our free drink. It is the same code for every customer with this promotion going on.
(1)
Sandra Q.
I used to like coming here. This is the third time in the past two weeks that I receive poor service. The lady on register won't even bother to give a smile, she doesn't reply when she receives a "thank you" it seems as if she doesn't enjoy her job. I have never received poor service in any Starbucks location. I like this location because I work two blocks away which makes it convenient for me to stop by. If this continues I will have no other choice than to find a different location to go to.
(1)
Mihir P.
Quite spacious but not very comfy. Has the usual Starbuck products. This location is pretty efficient compare to others. Whie in line a girl asked for my order and started on it so by the time I got to the register, my order was ready. They have free internet +1 star. Good place to hang if your car is being serviced at one of the nearby dealers.
(4)
Robin K.
quiet, but nice to spend two hours there for fun!
(5)
Spencer B.
Nice employees but just like all Starbucks they've lost their quality and its so overpriced
(3)
Anthony C.
I'm not sure why there are no reviews for this location yet, but it's my fave. One, it's super close to where I work; two, the staff are awesome and know my order by heart, as well as being super friendly. Big thumbs up.
(4)
Mary S.
I love this starbucks! The staff is always friendly & they know my drink by heart. They make my mornings a little bit easier!
(5)
Sue G.
My only complaint is that the manager is often catty with her employees in the morning. The baristas handle it well though and are always smiling. It's often a hectic environment, but the staff does their best to provide great customer service anyway. I know it's not easy, but this is a great team!
Alex B.
When it comes to Starbucks, you know what you're getting. The menus at each franchise are just about identical, but there are distinct differences that make some branches more favorable than others. This review is meant to reflect what makes this Starbucks unique more so than the company as a whole. This location is nice. Though it looks like a new Starbucks location will be going in at the North/Clybourn red line stop, for now this is pretty much the only coffee shop in the neighborhood. I have always found the staff to be friendly, the seating area hospitable, and the clientele more pleasant than many other locations. For frequent coffee drinkers, I also strongly recommend pursuing a Starbucks Gold Card if you do not already have one. By simply reloading and reusing a gift card, you can easily reach Gold status. By doing so you get a free drink or food item after you've racked up 12 "gold stars" (items purchased).
(4)emm b.
It's filthy, baristas are clueless, drinks are often undrinkable, service is ridiculously slow. Five minutes when you're one of two waiting for a drink?Employees seem completely untrained and do not do anything according to Starbuck's standards. Isn't that why we pay for Starbuck's? Because no matter where you go, a skinny vanilla latte is always the same, delicious drink? Not here, not ever. This location is one block from my home. I now have to go an extra five blocks to get to a better Starbucks or switch to another brand altogether. Corporate should close this location if they can't get it right.
(1)Angie A.
I was really please with this Starbucks. My coffee was just how I ordered it and this store offers plenty of seating for you to stay and enjoy your coffee. The staff was friendly and my coffee was ready quick!
(5)Jose Q.
Coffee on the run, always busy in here.
(4)Kirsten A.
This one has a fireplace! Nicely sized for relaxing with a drink yet able to handle the morning rush with ease.
(4)Heather H.
Went in to this location today after work, and couldn't believe how rude the staff was. Usually Starbucks is a treat for me, but not this time. First of all the cashier was joking around with the barista about what was underneath his pants which I think was very inappropriate. Then I said hello how are you, and she didn't respond nor did she even look at me instead just said you want a cookie or something? I said no thank you, and then she grabbed my card from me and said have fun, good luck with that, bye!! I thought that was a very rude and strange thing to say to a customer. I sat down waited for my drink to be called out and it never was. When I went to ask I saw my drink just sitting on the counter. Were they not going to let me know my order was ready? Anyhow I still thanked the barista and said have a nice day. He just said yup. There are way too many Starbucks out there for me to waste another penny there, but its sad because this is the one closest to work, and they probably would have expected a lot more business from me and my coworkers seeing as we literally work across the parking lot. Oh well I rather walk a couple extra blocks to not be treated like crap.
(1)David C.
Great team and quick service but they have a real problem with the local homeless population. They use the restrooms (which are unlocked) to wash up which sometimes creates an odor issue that you can smell all over the cafe. Managers seem to be at a loss as to how to deal with this issue so it just continues. The local security guy as this particular location seems to concern himself more with the traffic in the small parking lot than the store proper.
(2)Leslie K.
Line moves fast, drinks are close enough to consistent and most importantly, people are nice. :)
(4)joseph l.
Worst service ever and had a horrible stomach pain from the coffee. I would rather make instant coffee than this place.
(1)Nina I.
My favorite Starbucks in the whole city! I rarely have a bad experience here. All the employees are so friendly and take care of their regulars in addition to their brand newcomers. I can rave about the staff, quality and atmosphere of this place all day but I'm trying to keep this short so I won't. Just remember I'm a very picky and hard to please person and this place never has a problem accommodating me! LOVE {3
(5)Danny M.
Probably the worst Starbucks I have ever been too. Came here with 4 people and and we were going to get the Caramel Macchiato or Hazelnut Macchiato that was free. My gf ordered the Hazelnut Macchiato first and he rung her out and it came out to 0.00$. Then he asked us if we were all going to get the free drink and I said yes. He then told me to wait and walks back to speak to his manager. He comes back and said he can't give us the free drinks without the coupon physically being there. I pulled up the coupon from my phone and I didn't really want anything to drink, but I thought since it was free, why not? So I gave the coupon to my friend and he used it. The cashier could have easily entered the code, which is the same code for everyone. Also, we all had internet on our phones and could have easily pulled up the coupon, but we figured we didn't want to deal with these incompetent people. Really? How hard is it to just give us all our free drink. It is the same code for every customer with this promotion going on.
(1)Sandra Q.
I used to like coming here. This is the third time in the past two weeks that I receive poor service. The lady on register won't even bother to give a smile, she doesn't reply when she receives a "thank you" it seems as if she doesn't enjoy her job. I have never received poor service in any Starbucks location. I like this location because I work two blocks away which makes it convenient for me to stop by. If this continues I will have no other choice than to find a different location to go to.
(1)Mihir P.
Quite spacious but not very comfy. Has the usual Starbuck products. This location is pretty efficient compare to others. Whie in line a girl asked for my order and started on it so by the time I got to the register, my order was ready. They have free internet +1 star. Good place to hang if your car is being serviced at one of the nearby dealers.
(4)Robin K.
quiet, but nice to spend two hours there for fun!
(5)Spencer B.
Nice employees but just like all Starbucks they've lost their quality and its so overpriced
(3)Anthony C.
I'm not sure why there are no reviews for this location yet, but it's my fave. One, it's super close to where I work; two, the staff are awesome and know my order by heart, as well as being super friendly. Big thumbs up.
(4)Mary S.
I love this starbucks! The staff is always friendly & they know my drink by heart. They make my mornings a little bit easier!
(5)Sue G.
My only complaint is that the manager is often catty with her employees in the morning. The baristas handle it well though and are always smiling. It's often a hectic environment, but the staff does their best to provide great customer service anyway. I know it's not easy, but this is a great team!
(4)