The food is good -- I like the salads. I usually get the Uptown Salad which has well seasoned chicken, tasty fruit, and crisp salad greens. I was surprised however, that at both stores i went to this week (HP and in the loop on State street), the food prep people did not have any hair coverings. I thought food prep workers needed to cover their hair -- these workers had long ponytails, maybe a hair band, and some of the guys had caps. Is this the new normal?
(3)
Emilio D.
Great sandwhichs. I always ask for extra hot peppers and they always get it right, service is perfect can't wait to go back
(4)
Joni R.
The only thing I order here is a Tuna on wheat, lettuce and tomato. Why? Cause it's the only sandwich shop that serves unmayoey tuna sandwiches. That means very little mayo...I detest mayo on sandwiches. Especially cups and cups of the stuff. Yech!!! Never had anything else..never wanted to try anything else. That's all.
(4)
Lisette D.
Just like any other potbelly, good quality, amazing shakes, and delicious pickles.
(3)
Marc A.
8 minutes.....maybe if you are the only one here. Decided to try them again. 4 people in line and they had to stack the sandwiches coming out of the oven. Terrible service. Was told no eggs for the salad....ok. but I get home and several other key ingredients missing. Terrible. Just terrible.
(1)
Manas N.
Terrible for catering. Very late order (an hour) for catering events on UoC's campus just a 3 minute drive. I love Potbelly's, but this is unacceptable. Not only once, this has happened three times (and shame on me for ordering this many times from them, but it's only because the sandwiches are good).
(2)
Troy G.
Just had THE worst chocolate shake ever. It was basically chocolate milk. I don't think there was any ice cream. If I hadn't gotten it to go, I'd have been right up there asking for a replacement. Very disappointing. I love Potbelly's shakes, but apparently they don't know how to make them here. Would also say this is a very slow Potbelly's, compared to other locations I've been to.
(2)
Keerthana K.
I ordered the mushroom melt sandwich (one of the very few vegetarian options on the menu) and it was barely edible. The mushrooms were practically raw and the bread was an odd consistency. The service was ok, no one was rude or anything. This was my first and only experience at a Potbelly's, so maybe I should give it another chance? But really I have no desire to do so. Potbelly's definitely does not seem to be a place for vegetarians. Jimmy John's has better sandwiches and Subway is cheaper.
(2)
Jonathan D.
Typical Potbelly. Good food at a decent price. I just wish Potbelly carried baby spinach as a topping. Live music on Tuesdays.
(4)
Veronica S.
Terrible and getting worst. I stop going to this potbelly because of past experiences but was in the area and thought I would give it a try once more. Big mistake. The worst chicken salad salad. Order one before got home and there was no chicken salad. I give up on this potbelly. I've been to others that are much better.
(1)
M. G.
I've been going to the Hyde Park location for years. Great prices and delicious food. Service is always friendly and speedy. Only one time did they ever mess up an order, and it was merely putting the wrong cheese on my sandwich. They were very apologetic and offered to re-make it, but I declined and of course it was delicious anyway. I wish Potbelly's management would allow tip jars, because this and other Potbelly's shops provide great, quick service and their staff deserve some tips!
(5)
Maureen T.
The people working there are so nice. It's rare when a fast-food restaurant has people working there who actually are nice to the customers. The past two times I was in this Potbelly restaurant there was quite a line and I thought I'd be waiting a while but no, the line went very fast. They are so well organized that you just fly through the line and before you know it, your hot sandwich is ready for you! I am going on and on about the service but this review would be missing something if I didn't mention that I like the sandwiches ...a lot. I am a creature of habit so I always order the same thing: "Italian, white bread, no peppers, no onions"...and I am always satisfied with the sandwich. Prices are good too at under $5.00. Don't be put off by a long line. You'll be out in no time! Hey, I just made a rhyme...sort of.
(5)
Winston G.
Fast, tasty, cheap. You can't go wrong with this place. My favorite sandwich is their "A Wreck" which includes salami, roast beef, turkey and ham with swiss cheese. Amazing. All their sandwiches are also toasted. Add their hot peppers, mayo, lettuce, and any other condiments you'd like and you'll have an amazing sandwich, all for $5 bucks. They also sell awesome cookies and milkshakes. All of which are a great deal.
(5)
Peter V.
Being a native East Coast-er, I had no previous experience with Potbelly. It's thanks to this location that I have learned of Potbelly's sheer amazingness. I come here frequently - maybe twice or three times per month? Anyway, it's consistently good quality and really inexpensive. I'm a vegetarian and their Vegetarian sandwich option is great. It consists of mushrooms toasted under a bed of cheeses, and then loaded with the various toppings, which can include things like lettuce, tomatoes, hot peppers (I always order extra! I'm sure my stomach lining appreciates that), pickles, and more. I also sometimes like to get their cole slaw, which for some random reason is EXTREMELY good. It's sweet so makes a nice complement to the hot peppers in the sandwich. The workers are always really friendly. The lines are usually manageable, even at peak times. I don't think I've ever stood in line for more than 5 or 6 minutes, and that's an extreme situation. I don't really have any complaints about this location.I if I had to say anything, I wish they were open later, and that they delivered individual sandwiches like Jimmy John's.
(4)
J W.
Never had a problem always have good sandwiches fresh ingredients.
(3)
Ermelinda C.
Good food, friendly service. Cleanliness, that I am not sure of... A patio is attractive, if you actually maintain it - even picking the over-pouring trash would be a great start!
(3)
Aaron S.
Just a great sandwich {the chilli is pretty good too}, friendly staff ! The Italian is my favorite !
(4)
Chris R.
The sandwiches here are cheap $4.19! so they aren't that big, but they are big enough. I got the Italian(Salami, Pepperoni, Mortadella), which they ran through an oven to melt the cheese. I got everything on it, the peppers were a little spicy. Different days have different types of soup, Sunday and another day were Chicken Noodle which couldn't be more uninteresting to me, but another day was Corn Chowder which I would like to try. They also have Chili I think all the time. Had a huge pickle for .99 cents. Also don't miss the little cups of sides(coleslaw, potato salad) .99 cents, in the drink cooler.
(4)
Cindy J.
We go here all the time and it's always been consistently good. They have a good variety of sandwiches, and the shakes are super good. I love all the desserts they serve, actually. I have tried lots of the sandwiches, but if you've never been here, just read the menu and pick what you like - it's very straightforward. Their hot peppers are really spicy, so if you like that, more power to you, but they are not for the weak. The soup is also good - I recommend the chicken noodle or broccoli cheese. I've also done a salad here too, it was OK, but sandwiches are the way to go here. A couple tips: Always order a small drink here (I don't even know if they have bigger) when dining in, as you can get refills. Always order your milkshakes when you order your sandwhich to avoid having to wait in line again.
(5)
Jeanie P.
i loveeee potbelly's! Sigh and I LOVE that they have a location in Hyde Park. Turkey skinny on wheat with everything on it yummmm We often order big group meals from here for events on campus, and they have always been wonderful, on time with delivery, and include a lot of condiments! Easy to order from, highly recommend for events~
(4)
Quinn K.
Good enough. The sandwiches aren't anything spectacular but it will do when you're in the mood for a quick something to eat. They do have pretty good hot peppers and their chocolate chip oatmeal cookies are delicious. The chicken salad sandwich was pretty dry and not very good. Other than that I've not had any complaints besides general boredom with the flavor after eating here too many times.
(3)
Frank B.
As a restaurant, I would rank this place about 3.5 stars. Great sandwiches, and eating at this location is no worse than any other location in the chain. However, this review is about catering from the Hyde Park location. I emphatically recommend you buy event food elsewhere. Through my involvement in student groups, Potbellies has let me down three different times for three different groups. "Noon" apparently does not exist at the Hyde Park Potbellies. They simply cannot deliver more than 50 sandwiches on time, but they won't tell you that until the morning of your event. On one occasion, we were called by Potbellies at 9 am to inform us that they would not serve our lunchtime event on time--too late to order elsewhere, and they didn't feel like budging on the price either. If you need food in a remotely time-sensitive manner, I would not order from this location. Instead try Giordano's, Jimmy Johns, or one of Hyde Park's Thai restaurants. Unlike this location of Potbelly Sandwich Works, these restaurants observe minimal standards of professionalism, and they will inform you whether or not they can fill your order in a timely manner. Incidentally, $1.49 for 12 oz. bottled water is the most I've seen charged by anyone. It's the same price they charge for IBC Root Beer. If you do end up catering with Potbellies, you probably don't want water.
(1)
Jenelle J.
The main reason I didn't give this location 5 stars is because it's impossibly small for the amount of patrons they experience on a general basis. The food is great. The ambiance is excellent. They even have live musicians play in the tiny loft area sometimes. However, the line is always long and prime seating (i.e. a booth) is typically scarce. Though, there is outdoor seating that seems hastily placed on the side of the restaurant... One final gripe: The smoothies are only offered in one size; a size just small enough to make you mad there isn't more!
(4)
T L.
Do yourself a favor and go to any other Potbelly location but this one! I go to a Potbelly location at least twice a week for lunch, however, this one is the absolute worst! Compared to all of the other locations, the servers in Hyde Park are inattentive, slow and frequently screw up your order. In addition, they frequently run out of toppings and menu items. I gave this location one last try today and as usual, it was a MAJOR disappointment. I ordered a salad, the server asked me what I wanted on it and then just disappeared! He looked like he started to make my salad, but then suddenly without acknowledging me, just walked away from behind the counter and began cleaning tables. As I stood there perplexed, the woman in line behind me asked me if I was in line and I said "Yes, but I don't know what happened to my salad". I soon learned that he had handed it to the cashier just before walking away. I then learned that he had made the salad WRONG because I requested no chicken and there was chicken all over it. In addition, they were out of croutons and didn't indicate that they would get any more while I was there. It took a few minutes for them to remake my salad and by that time the line had built up in front of me and I had to wait to pay. The only reason I didn't walk out is because I was really hungry. All this may sound minor, but when I'm paying $7 for a salad, I want it to be right! I also don't think its too much to ask for the staff to acknowledge me appropriately. Maybe they need to visit a few of the downtown locations and see how Potbelly staff are supposed to conduct themselves.
(1)
Joiya M.
I was expecting so much more from this sandwich and I feel so sad : (. It was ok toasted hard like a cracker sandwich and the service was not all that. I would rather have Jersey Mike's or Jason's Deli. The milkshakes are off the chain but that's about all to me.
(2)
Nicole W.
Just mediocre sandwiches. Fast service despite the crowd.
(3)
Luke S.
Think a good Subway or Quiznos with a bit more local flavor.
(3)
Lindsay K.
Always a great place to come to for a good sandwich. Love their cookies, too!
(5)
Mimi S.
Was able to phone the order in ahead of time and still get the same service I would have had I been right there... They get 4 stars for having POLITE service with a smile, good lunch, and convenience at an affordable price! You can place your order online too (fyi)
(4)
Dan C.
The best restaurant in Hyde Park? Maybe so, and I'm definitely a gourmand. This is just a no BS, freshly made, warm and toasty sandwich for just over 4 bucks. And if that weren't tough enough to beat on its own, the cookies are absolutely delicious (made in store multiple times a day) and their shakes are great too. Also as far as beverage coolers go, theirs gets my all-star vote. The people working here are also all very nice and sometimes there's a dude playing acoustic tears for fears songs on the balcony. It's hard for me to walk by this place and not want to sit down for a sandwich, and every time I do I leave happy.
(5)
Gerri H.
I've never gotten what the big deal is about Potbelly, but I am happy that there is one in Hyde Park. My first encounter with Potbelly was in the late nineties while working a high school summer job at DePaul. Everyone working there was always going to this place called "Potbelly's" on Lincoln during lunchtime. I finally tried a turkey sub and was not nearly as impressed. Fast forward to the new "franchise Potbelly" era. When they moved to Hyde Park, I gave this place another try and was pleasantly surprised. Instead of turkey, I tried their ham sub. And though I am not a fan of toasted subs, I think it works for Potbelly. The ham sub was very tasty,especially with oil and peppers. The thing I like most about Potbelly is that they offer atypical sides, such as potato salad and cole slaw; the presence of IBC root beer also works in their favor. I am glad that there is an additional meal choice in Hyde Park.
(4)
J. L.
yum. one of my favorite things about chicago. i always get a wreck on wheat and an orangina.
(3)
Jeremy W.
Hey, it's all good in the hood... Sandwiches deliver on flavor and the staff is always friendly and accommodating. Tuna sandwich is quite yummy and the Boysenberry shake answers the call every time. Wish for more indoor seating, only about 5 tables and about 3 booths, but that's forgivable.
(4)
Kyle S.
Potbelly is a pretty darned good sandwich chain. Get a Wreck or Italian on a great, fresh, toasted S. Rosen's roll, a Chicago staple. Between the Rosen's bread and their solid giardiniera, Potbelly provides a more Chicago taste than other sandwich chains. While their sandwiches used to be a little on the small side, the addition a while back of the "Bigs" fixed that issue. If only they delivered, I'd eat Potbelly on at least a weekly basis.
(5)
T J.
Not sure why I felt compelled to write a review on a chain restaurant, but in the past 5 years I've been in Hyde Park, I've never had a problem with this location. I've taken to ordering a few sandwiches for coworkers during lunch via phone, and there is never any of the usual foolishness you may encounter when placing orders. They answered quickly, took the order quickly and gave a total and reasonable delivery time without my having to ask. Also courteous, always a nice greeting and I like being called ma'am:)
(5)
Torry S.
This is on-par with potbelly's anywhere, same run of the mill chain restaurant and not as crowded as in the loop.
(3)
Brian D.
Cruel, cruel fate. Opening a Potbelly in Hyde Park just as I graduated from U of C. But I can't knock the score for that. Don't be fooled by the fact that Potbelly is growing like weeds. If there were only one everyone would say it's the best sandwich shop in the city. They're very consistent and the Hyde Park location is no exception. Delivery, Wreck on Wheat, Oreo Shake . . . man I miss this stuff.
(5)
Yohance T.
The sandwiches here are very good and the staff is very friendly and fast. I like the chicked salad and turket breast. There milk shakes are also very good
(4)
Gil N.
Probably my favorite Potbelly in town. It can be busy at times but the staff handles the rushes well. Good sandwiches, good service, great shakes, good location. Plenty of parking available.
(4)
Angela K.
Fast service and good sandwiches. The cookies are also good.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : No Caters : Yes
Ivy A.
The food is good -- I like the salads. I usually get the Uptown Salad which has well seasoned chicken, tasty fruit, and crisp salad greens. I was surprised however, that at both stores i went to this week (HP and in the loop on State street), the food prep people did not have any hair coverings. I thought food prep workers needed to cover their hair -- these workers had long ponytails, maybe a hair band, and some of the guys had caps. Is this the new normal?
(3)Emilio D.
Great sandwhichs. I always ask for extra hot peppers and they always get it right, service is perfect can't wait to go back
(4)Joni R.
The only thing I order here is a Tuna on wheat, lettuce and tomato. Why? Cause it's the only sandwich shop that serves unmayoey tuna sandwiches. That means very little mayo...I detest mayo on sandwiches. Especially cups and cups of the stuff. Yech!!! Never had anything else..never wanted to try anything else. That's all.
(4)Lisette D.
Just like any other potbelly, good quality, amazing shakes, and delicious pickles.
(3)Marc A.
8 minutes.....maybe if you are the only one here. Decided to try them again. 4 people in line and they had to stack the sandwiches coming out of the oven. Terrible service. Was told no eggs for the salad....ok. but I get home and several other key ingredients missing. Terrible. Just terrible.
(1)Manas N.
Terrible for catering. Very late order (an hour) for catering events on UoC's campus just a 3 minute drive. I love Potbelly's, but this is unacceptable. Not only once, this has happened three times (and shame on me for ordering this many times from them, but it's only because the sandwiches are good).
(2)Troy G.
Just had THE worst chocolate shake ever. It was basically chocolate milk. I don't think there was any ice cream. If I hadn't gotten it to go, I'd have been right up there asking for a replacement. Very disappointing. I love Potbelly's shakes, but apparently they don't know how to make them here. Would also say this is a very slow Potbelly's, compared to other locations I've been to.
(2)Keerthana K.
I ordered the mushroom melt sandwich (one of the very few vegetarian options on the menu) and it was barely edible. The mushrooms were practically raw and the bread was an odd consistency. The service was ok, no one was rude or anything. This was my first and only experience at a Potbelly's, so maybe I should give it another chance? But really I have no desire to do so. Potbelly's definitely does not seem to be a place for vegetarians. Jimmy John's has better sandwiches and Subway is cheaper.
(2)Jonathan D.
Typical Potbelly. Good food at a decent price. I just wish Potbelly carried baby spinach as a topping. Live music on Tuesdays.
(4)Veronica S.
Terrible and getting worst. I stop going to this potbelly because of past experiences but was in the area and thought I would give it a try once more. Big mistake. The worst chicken salad salad. Order one before got home and there was no chicken salad. I give up on this potbelly. I've been to others that are much better.
(1)M. G.
I've been going to the Hyde Park location for years. Great prices and delicious food. Service is always friendly and speedy. Only one time did they ever mess up an order, and it was merely putting the wrong cheese on my sandwich. They were very apologetic and offered to re-make it, but I declined and of course it was delicious anyway. I wish Potbelly's management would allow tip jars, because this and other Potbelly's shops provide great, quick service and their staff deserve some tips!
(5)Maureen T.
The people working there are so nice. It's rare when a fast-food restaurant has people working there who actually are nice to the customers. The past two times I was in this Potbelly restaurant there was quite a line and I thought I'd be waiting a while but no, the line went very fast. They are so well organized that you just fly through the line and before you know it, your hot sandwich is ready for you! I am going on and on about the service but this review would be missing something if I didn't mention that I like the sandwiches ...a lot. I am a creature of habit so I always order the same thing: "Italian, white bread, no peppers, no onions"...and I am always satisfied with the sandwich. Prices are good too at under $5.00. Don't be put off by a long line. You'll be out in no time! Hey, I just made a rhyme...sort of.
(5)Winston G.
Fast, tasty, cheap. You can't go wrong with this place. My favorite sandwich is their "A Wreck" which includes salami, roast beef, turkey and ham with swiss cheese. Amazing. All their sandwiches are also toasted. Add their hot peppers, mayo, lettuce, and any other condiments you'd like and you'll have an amazing sandwich, all for $5 bucks. They also sell awesome cookies and milkshakes. All of which are a great deal.
(5)Peter V.
Being a native East Coast-er, I had no previous experience with Potbelly. It's thanks to this location that I have learned of Potbelly's sheer amazingness. I come here frequently - maybe twice or three times per month? Anyway, it's consistently good quality and really inexpensive. I'm a vegetarian and their Vegetarian sandwich option is great. It consists of mushrooms toasted under a bed of cheeses, and then loaded with the various toppings, which can include things like lettuce, tomatoes, hot peppers (I always order extra! I'm sure my stomach lining appreciates that), pickles, and more. I also sometimes like to get their cole slaw, which for some random reason is EXTREMELY good. It's sweet so makes a nice complement to the hot peppers in the sandwich. The workers are always really friendly. The lines are usually manageable, even at peak times. I don't think I've ever stood in line for more than 5 or 6 minutes, and that's an extreme situation. I don't really have any complaints about this location.I if I had to say anything, I wish they were open later, and that they delivered individual sandwiches like Jimmy John's.
(4)J W.
Never had a problem always have good sandwiches fresh ingredients.
(3)Ermelinda C.
Good food, friendly service. Cleanliness, that I am not sure of... A patio is attractive, if you actually maintain it - even picking the over-pouring trash would be a great start!
(3)Aaron S.
Just a great sandwich {the chilli is pretty good too}, friendly staff ! The Italian is my favorite !
(4)Chris R.
The sandwiches here are cheap $4.19! so they aren't that big, but they are big enough. I got the Italian(Salami, Pepperoni, Mortadella), which they ran through an oven to melt the cheese. I got everything on it, the peppers were a little spicy. Different days have different types of soup, Sunday and another day were Chicken Noodle which couldn't be more uninteresting to me, but another day was Corn Chowder which I would like to try. They also have Chili I think all the time. Had a huge pickle for .99 cents. Also don't miss the little cups of sides(coleslaw, potato salad) .99 cents, in the drink cooler.
(4)Cindy J.
We go here all the time and it's always been consistently good. They have a good variety of sandwiches, and the shakes are super good. I love all the desserts they serve, actually. I have tried lots of the sandwiches, but if you've never been here, just read the menu and pick what you like - it's very straightforward. Their hot peppers are really spicy, so if you like that, more power to you, but they are not for the weak. The soup is also good - I recommend the chicken noodle or broccoli cheese. I've also done a salad here too, it was OK, but sandwiches are the way to go here. A couple tips: Always order a small drink here (I don't even know if they have bigger) when dining in, as you can get refills. Always order your milkshakes when you order your sandwhich to avoid having to wait in line again.
(5)Jeanie P.
i loveeee potbelly's! Sigh and I LOVE that they have a location in Hyde Park. Turkey skinny on wheat with everything on it yummmm We often order big group meals from here for events on campus, and they have always been wonderful, on time with delivery, and include a lot of condiments! Easy to order from, highly recommend for events~
(4)Quinn K.
Good enough. The sandwiches aren't anything spectacular but it will do when you're in the mood for a quick something to eat. They do have pretty good hot peppers and their chocolate chip oatmeal cookies are delicious. The chicken salad sandwich was pretty dry and not very good. Other than that I've not had any complaints besides general boredom with the flavor after eating here too many times.
(3)Frank B.
As a restaurant, I would rank this place about 3.5 stars. Great sandwiches, and eating at this location is no worse than any other location in the chain. However, this review is about catering from the Hyde Park location. I emphatically recommend you buy event food elsewhere. Through my involvement in student groups, Potbellies has let me down three different times for three different groups. "Noon" apparently does not exist at the Hyde Park Potbellies. They simply cannot deliver more than 50 sandwiches on time, but they won't tell you that until the morning of your event. On one occasion, we were called by Potbellies at 9 am to inform us that they would not serve our lunchtime event on time--too late to order elsewhere, and they didn't feel like budging on the price either. If you need food in a remotely time-sensitive manner, I would not order from this location. Instead try Giordano's, Jimmy Johns, or one of Hyde Park's Thai restaurants. Unlike this location of Potbelly Sandwich Works, these restaurants observe minimal standards of professionalism, and they will inform you whether or not they can fill your order in a timely manner. Incidentally, $1.49 for 12 oz. bottled water is the most I've seen charged by anyone. It's the same price they charge for IBC Root Beer. If you do end up catering with Potbellies, you probably don't want water.
(1)Jenelle J.
The main reason I didn't give this location 5 stars is because it's impossibly small for the amount of patrons they experience on a general basis. The food is great. The ambiance is excellent. They even have live musicians play in the tiny loft area sometimes. However, the line is always long and prime seating (i.e. a booth) is typically scarce. Though, there is outdoor seating that seems hastily placed on the side of the restaurant... One final gripe: The smoothies are only offered in one size; a size just small enough to make you mad there isn't more!
(4)T L.
Do yourself a favor and go to any other Potbelly location but this one! I go to a Potbelly location at least twice a week for lunch, however, this one is the absolute worst! Compared to all of the other locations, the servers in Hyde Park are inattentive, slow and frequently screw up your order. In addition, they frequently run out of toppings and menu items. I gave this location one last try today and as usual, it was a MAJOR disappointment. I ordered a salad, the server asked me what I wanted on it and then just disappeared! He looked like he started to make my salad, but then suddenly without acknowledging me, just walked away from behind the counter and began cleaning tables. As I stood there perplexed, the woman in line behind me asked me if I was in line and I said "Yes, but I don't know what happened to my salad". I soon learned that he had handed it to the cashier just before walking away. I then learned that he had made the salad WRONG because I requested no chicken and there was chicken all over it. In addition, they were out of croutons and didn't indicate that they would get any more while I was there. It took a few minutes for them to remake my salad and by that time the line had built up in front of me and I had to wait to pay. The only reason I didn't walk out is because I was really hungry. All this may sound minor, but when I'm paying $7 for a salad, I want it to be right! I also don't think its too much to ask for the staff to acknowledge me appropriately. Maybe they need to visit a few of the downtown locations and see how Potbelly staff are supposed to conduct themselves.
(1)Joiya M.
I was expecting so much more from this sandwich and I feel so sad : (. It was ok toasted hard like a cracker sandwich and the service was not all that. I would rather have Jersey Mike's or Jason's Deli. The milkshakes are off the chain but that's about all to me.
(2)Nicole W.
Just mediocre sandwiches. Fast service despite the crowd.
(3)Luke S.
Think a good Subway or Quiznos with a bit more local flavor.
(3)Lindsay K.
Always a great place to come to for a good sandwich. Love their cookies, too!
(5)Mimi S.
Was able to phone the order in ahead of time and still get the same service I would have had I been right there... They get 4 stars for having POLITE service with a smile, good lunch, and convenience at an affordable price! You can place your order online too (fyi)
(4)Dan C.
The best restaurant in Hyde Park? Maybe so, and I'm definitely a gourmand. This is just a no BS, freshly made, warm and toasty sandwich for just over 4 bucks. And if that weren't tough enough to beat on its own, the cookies are absolutely delicious (made in store multiple times a day) and their shakes are great too. Also as far as beverage coolers go, theirs gets my all-star vote. The people working here are also all very nice and sometimes there's a dude playing acoustic tears for fears songs on the balcony. It's hard for me to walk by this place and not want to sit down for a sandwich, and every time I do I leave happy.
(5)Gerri H.
I've never gotten what the big deal is about Potbelly, but I am happy that there is one in Hyde Park. My first encounter with Potbelly was in the late nineties while working a high school summer job at DePaul. Everyone working there was always going to this place called "Potbelly's" on Lincoln during lunchtime. I finally tried a turkey sub and was not nearly as impressed. Fast forward to the new "franchise Potbelly" era. When they moved to Hyde Park, I gave this place another try and was pleasantly surprised. Instead of turkey, I tried their ham sub. And though I am not a fan of toasted subs, I think it works for Potbelly. The ham sub was very tasty,especially with oil and peppers. The thing I like most about Potbelly is that they offer atypical sides, such as potato salad and cole slaw; the presence of IBC root beer also works in their favor. I am glad that there is an additional meal choice in Hyde Park.
(4)J. L.
yum. one of my favorite things about chicago. i always get a wreck on wheat and an orangina.
(3)Jeremy W.
Hey, it's all good in the hood... Sandwiches deliver on flavor and the staff is always friendly and accommodating. Tuna sandwich is quite yummy and the Boysenberry shake answers the call every time. Wish for more indoor seating, only about 5 tables and about 3 booths, but that's forgivable.
(4)Kyle S.
Potbelly is a pretty darned good sandwich chain. Get a Wreck or Italian on a great, fresh, toasted S. Rosen's roll, a Chicago staple. Between the Rosen's bread and their solid giardiniera, Potbelly provides a more Chicago taste than other sandwich chains. While their sandwiches used to be a little on the small side, the addition a while back of the "Bigs" fixed that issue. If only they delivered, I'd eat Potbelly on at least a weekly basis.
(5)T J.
Not sure why I felt compelled to write a review on a chain restaurant, but in the past 5 years I've been in Hyde Park, I've never had a problem with this location. I've taken to ordering a few sandwiches for coworkers during lunch via phone, and there is never any of the usual foolishness you may encounter when placing orders. They answered quickly, took the order quickly and gave a total and reasonable delivery time without my having to ask. Also courteous, always a nice greeting and I like being called ma'am:)
(5)Torry S.
This is on-par with potbelly's anywhere, same run of the mill chain restaurant and not as crowded as in the loop.
(3)Brian D.
Cruel, cruel fate. Opening a Potbelly in Hyde Park just as I graduated from U of C. But I can't knock the score for that. Don't be fooled by the fact that Potbelly is growing like weeds. If there were only one everyone would say it's the best sandwich shop in the city. They're very consistent and the Hyde Park location is no exception. Delivery, Wreck on Wheat, Oreo Shake . . . man I miss this stuff.
(5)Yohance T.
The sandwiches here are very good and the staff is very friendly and fast. I like the chicked salad and turket breast. There milk shakes are also very good
(4)Gil N.
Probably my favorite Potbelly in town. It can be busy at times but the staff handles the rushes well. Good sandwiches, good service, great shakes, good location. Plenty of parking available.
(4)Angela K.
Fast service and good sandwiches. The cookies are also good.
(3)