The food here is always good, but I will have to knock out a point due to their staff. Most of the time, I will go through drive thru and take it home to eat... so I can't tell ya anything about the cleanliness of the dining room. Now, I'm the type that doesn't eat any dark meat... so I have to specify white meat... and then repeat it over about 4 times before they tell me it's going to be an extra charge. "yes, the charge is fine".... then they repeat the extra charge for another 2 times before I can finally drive to the window. LOL.
(4)
Ramon L.
Ugh. I love Popeyes but I'm so sad this is the one near me. Some of the other reviews said it, but the business put little weight on customer service. Any time I want to customize my order, there's an up charge. Want you pick thighs instead of breasts? Up charge. Want to change my order? Up charge. They even are stingy on the ketchup and hot sauce....I asked for ketchup for my medium order of fries, they give one measly packet and even "forgot" my hot sauce. I don't know. I probably will end up driving 5 extra miles to avoid going to this particular Popeyes......
(1)
Nina B.
David wanted greased and momma said okay. This place was near his apartment, so for a quick stop and run this Popeyes was it. I went through the drive through which was basic - nothing surprising. The server was pleasant and patient as I asked my questions, (of course, I couldn't see her eyes roll, but she sounded nice and respectful) and how many times did I have repeat my order - 3-4 times. Hmmm. I don't eat fried foods, but thought, it's been forever since I had fried shrimp, so I ordered some. To my surprise they were okay, (just okay). Not that I would drive out of my way to purchase more, but they would suffice for the locals if they haven't tasted Troah's. My sons were pleased with their fried products, but sometimes I don't they have tastebuds nor stomachs - just pits.
(2)
J B.
Only decent Popeyes within about a good 15 miles or more. Friendly staff. I have never been told "fifteen minute wait for this or nine minute wait for that". I have never heard here as is common elsewhere " we are out of apple pies or 7 minute wait". Whether night or afternoon they have always been friendly and they have never given me bad food.
(5)
Joe B.
Actually deserves zero stars. Stopped by after my son's baseball game in Bridgeport. I love KFC and think Brown's is pretty good. I haven't had Popeyes in 20 years but my son is a fan so we decided to give it a shot. The customer service is pretty bad mainly because of the language barrier. Not courteous and as stated here before, they keep on hammering you about extra charges. I got the 3 piece meal and without question it was the worst food I have ever eaten. The chicken is dry, the breeding is drier and my stomach felt terrible after. By all means avoid. The are a ton of other edible positions in this area.
(1)
Jeff B.
First - I love Popeye's and frequent stores often - probably average once a week. In the fast food arena, I believe your company provides high quality food - and with this exception today, have always had a pleasant experience. I'm all over Chicago metro area and beyond so frequent different stores. I always get the same thing - 3 pc. combo w/red beans & rice - request 3 spicy legs. At +$8 with tax, it's not a cheap lunch but I enjoy. At this store I was told I need to pay $1.50 per piece. I told them no - I get this all the time at many different stores and was never charged more. The gal at the register checked with an associate who confirmed. I once again told them I wanted the combo with three spicy legs and didn't expect to be up-charged. the associate confirmed the order and then rang it up and told me it would be $9.83. I asked if she just up-charged me and she said yes. yes. I explained I get this all the time. The associate turned to a gentleman behind the counter who identified himself as Jerry - the owner. Jerry explained that they have to change out chicken pieces so he charges more. I explained I get this all the time and never pay more. He insisted he is the owner and can set the price. I told Jerry that if he was going to charge me the extra $1.50 he was not going to get the sale as I would not pay $10 for a 3-pc chicken lunch. I asked him if $1.50 was that important to him? He asked if it was that important to me? I answered no but I won't pay $10 for that. He said "do you want me to buy it for you"? I said okay. Then he rolled his eyes and turned around and put his back to me. So I respectfully said cancel the sale - I'll go someplace else. I walked out the door to leave heading toward my car when Jerry follows me out into the parking lot to argue with me more. We had a civil disagreement - it was not threatening - however I was astonished that he would hound me because I would not pay his ridiculous arbitrary up-charges. I went across the street to Mariano's, got myself some chicken and mac & cheese for $7 and came back home to eat and write here. I first checked YELP. You need to consider this incident and read the YELP comments on this store and determine if Jerry and his store / business practice is doing the Popeye's brand justice. The strength of any franchise is consistent quality, courtesy, cleanliness, & value. I can't judge quality at this store since I did not purchase anything but the rest is sorely lacking here. Maybe Jerry was having a bad day but chasing customers out in the parking lot to argue is very unprofessional.
(1)
Amy T.
Ordered yummy cajun fries. The con is the service. They sound so busy and rushed us through.. only to discover we had to wait at the drive-thru for five minutes... not sure why.
(4)
Danny M.
I have only been to a handful of Popeyes, but this one is by far the best. The service is always friendly and good here. Luckily, this is right by my house. As far as the food, it is the same here as any Popeyes.
(4)
Hector M.
food is great! except the customer service i spent $26 dollars there and i couldnt get a 1 bbq packet for free. they were charging 27 cents really wtf?! contacting their quarters
(4)
Michael L.
This is the nearest Popeye's to me and unfortunately it's about 20 minutes away. It's worth it because the service here is fast and friendly. They never seem to be short on staff.
(5)
Diana G.
Usually come here for some chicken. It's usually pretty good. Sides are decent. Can get busy and especially when they have those chicken deals like 8 pieces for $5 or $6.
(4)
Jiaying Z.
This place is great, but something caught my eyes when I went a week ago. I come here often. I saw that the Department of Health suspended this Popeyes license. I don't know whether it is only this Popeyes, but hopefully it gets its license back when I check tomorrow..
(4)
Sam T.
Okay, everyone knows what a Popeye's is and how it tastes. I really go here for the cajun fries more then anything. But I'm going to focus this review on the service. The food already meets the standards of your average Popeye's. I've been coming here for years and the staff has almost always been majority hispanic that has barely spoke any English. I have no problem with that but if you can't speak English you should not be working the cashier's position. I've felt that has slowed the lines down many times because there has always been the language problem where they cannot understand the customer questions and they need to call someone over to be a translator. The place itself is about as clean as you'd expect a Popeye's.
(2)
Michelle H.
Not a very clean, eating friendly establishment, but in a pinch it will suffice. There is something about the spicy naked chicken that I really like. The drive through menu-board only seems to work if you are driving a pick-up or van to set off the sensor. So don't try it in a normal sized car. The staff here always seems only mildly interested in work, and last time I ordered, the woman taking my order was mildly annoyed because I couldn't give her the order in Spanish. If it wasn't for the few menu items like the biscuits and mashed and gravy, I would stay away from this location all together.
(2)
ELLIE M.
I loves me some greasy fatty crispy chicken and all the sloppy sides that come with it and yes I really love when I get them awesome 2 for1 lunch special coupons in the mail cause believe me I do use them and sometimes I even steal my neighbors coupons but don't tell them that.
(3)
Dan G.
If I could give this rat hole a negative score, it'd be a -10 at the least. Were it not for all of my prior experiences at other Popeyes being filled with fatty goodness, I'd swear off the chain all together after going to this one. I really like Popeye's spicy fried chicken and absolutely love their biscuits. That said, it pains me (literally) to write this review. It's a Sunday afternoon that found me craving some fried chicken; so we go to Popeyes on Ashland near Archer. We pull up to the drive thru and this is where my rant begins. [RANT ON] We try to place a simple order; just a 3 piece meal w/ dark meat, spicy, cole slaw, and a Coke. An order we have to repeat each component of the order three times because their shitty intercom system makes communication near impossible. Then I get home discover: no dark meat! WTF?! A breast and a couple of legs with no meat on them do not constitute as dark meat by any measure. The cole slaw had a somewhat odd taste to it; which led only to my prompt pitching of the styrofoam contained shit into the garbage can. Thinking, well at least they didn't fuck up the drink and biscuit part; I proceeded to force consume the white meat pseudo-chicken and the biscuit and washing it all down with the Coke. End of story.... So I thought.... It's 3AM in the morning; I wake up clenching my stomach in discomfort. I make my way to the bathroom and that's when the real stomach clenching begins. Mind you, this order from Popeyes was the only food I had on Sunday save a bowl of cereal for breakfast. One of the two caused me to run to the can in the middle of the night... I don't think it was the Honey Bunches of Oats... To eat the crap that they sell is akin to asking for a messed up order and a stomach ache in the middle of the night that leads to teeth clenching. Teeth clenching can lead to wearing down of enamel which can lead to cavities, cracked teeth, and other ailments that cause a lot of pain. Thus to sum up my rant, Popeyes at Ashland and Archer is horrible and will likely cause much pain; both in your near future and possibly for some time to come. [RANT OFF]
(1)
popeye a.
It's a busy place in the evenings which is a good thing, high turn around of food gives you higher chance for fresh chicken. On average, the majority of the customers are made up of Hispanics, I would say about 80%, Asians 10%, Whites 5% and Blacks 5%. I like their fried chicken but not the biscuits, too dry, yuck. They have an in-house coupon like no other when you buy 3 piece dinner with a medium drink, the additional 2 piece dinner is free. Great value. I've never been sick from this place and I've been there for years. My stomach is quite sensitive to bad food and MSG so I would know if the eatery is bad or not. I highly recommend this Popeye's over the others.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : No Drive-Thru : Yes Caters : No
Frida G.
The food here is always good, but I will have to knock out a point due to their staff. Most of the time, I will go through drive thru and take it home to eat... so I can't tell ya anything about the cleanliness of the dining room. Now, I'm the type that doesn't eat any dark meat... so I have to specify white meat... and then repeat it over about 4 times before they tell me it's going to be an extra charge. "yes, the charge is fine".... then they repeat the extra charge for another 2 times before I can finally drive to the window. LOL.
(4)Ramon L.
Ugh. I love Popeyes but I'm so sad this is the one near me. Some of the other reviews said it, but the business put little weight on customer service. Any time I want to customize my order, there's an up charge. Want you pick thighs instead of breasts? Up charge. Want to change my order? Up charge. They even are stingy on the ketchup and hot sauce....I asked for ketchup for my medium order of fries, they give one measly packet and even "forgot" my hot sauce. I don't know. I probably will end up driving 5 extra miles to avoid going to this particular Popeyes......
(1)Nina B.
David wanted greased and momma said okay. This place was near his apartment, so for a quick stop and run this Popeyes was it. I went through the drive through which was basic - nothing surprising. The server was pleasant and patient as I asked my questions, (of course, I couldn't see her eyes roll, but she sounded nice and respectful) and how many times did I have repeat my order - 3-4 times. Hmmm. I don't eat fried foods, but thought, it's been forever since I had fried shrimp, so I ordered some. To my surprise they were okay, (just okay). Not that I would drive out of my way to purchase more, but they would suffice for the locals if they haven't tasted Troah's. My sons were pleased with their fried products, but sometimes I don't they have tastebuds nor stomachs - just pits.
(2)J B.
Only decent Popeyes within about a good 15 miles or more. Friendly staff. I have never been told "fifteen minute wait for this or nine minute wait for that". I have never heard here as is common elsewhere " we are out of apple pies or 7 minute wait". Whether night or afternoon they have always been friendly and they have never given me bad food.
(5)Joe B.
Actually deserves zero stars. Stopped by after my son's baseball game in Bridgeport. I love KFC and think Brown's is pretty good. I haven't had Popeyes in 20 years but my son is a fan so we decided to give it a shot. The customer service is pretty bad mainly because of the language barrier. Not courteous and as stated here before, they keep on hammering you about extra charges. I got the 3 piece meal and without question it was the worst food I have ever eaten. The chicken is dry, the breeding is drier and my stomach felt terrible after. By all means avoid. The are a ton of other edible positions in this area.
(1)Jeff B.
First - I love Popeye's and frequent stores often - probably average once a week. In the fast food arena, I believe your company provides high quality food - and with this exception today, have always had a pleasant experience. I'm all over Chicago metro area and beyond so frequent different stores. I always get the same thing - 3 pc. combo w/red beans & rice - request 3 spicy legs. At +$8 with tax, it's not a cheap lunch but I enjoy. At this store I was told I need to pay $1.50 per piece. I told them no - I get this all the time at many different stores and was never charged more. The gal at the register checked with an associate who confirmed. I once again told them I wanted the combo with three spicy legs and didn't expect to be up-charged. the associate confirmed the order and then rang it up and told me it would be $9.83. I asked if she just up-charged me and she said yes. yes. I explained I get this all the time. The associate turned to a gentleman behind the counter who identified himself as Jerry - the owner. Jerry explained that they have to change out chicken pieces so he charges more. I explained I get this all the time and never pay more. He insisted he is the owner and can set the price. I told Jerry that if he was going to charge me the extra $1.50 he was not going to get the sale as I would not pay $10 for a 3-pc chicken lunch. I asked him if $1.50 was that important to him? He asked if it was that important to me? I answered no but I won't pay $10 for that. He said "do you want me to buy it for you"? I said okay. Then he rolled his eyes and turned around and put his back to me. So I respectfully said cancel the sale - I'll go someplace else. I walked out the door to leave heading toward my car when Jerry follows me out into the parking lot to argue with me more. We had a civil disagreement - it was not threatening - however I was astonished that he would hound me because I would not pay his ridiculous arbitrary up-charges. I went across the street to Mariano's, got myself some chicken and mac & cheese for $7 and came back home to eat and write here. I first checked YELP. You need to consider this incident and read the YELP comments on this store and determine if Jerry and his store / business practice is doing the Popeye's brand justice. The strength of any franchise is consistent quality, courtesy, cleanliness, & value. I can't judge quality at this store since I did not purchase anything but the rest is sorely lacking here. Maybe Jerry was having a bad day but chasing customers out in the parking lot to argue is very unprofessional.
(1)Amy T.
Ordered yummy cajun fries. The con is the service. They sound so busy and rushed us through.. only to discover we had to wait at the drive-thru for five minutes... not sure why.
(4)Danny M.
I have only been to a handful of Popeyes, but this one is by far the best. The service is always friendly and good here. Luckily, this is right by my house. As far as the food, it is the same here as any Popeyes.
(4)Hector M.
food is great! except the customer service i spent $26 dollars there and i couldnt get a 1 bbq packet for free. they were charging 27 cents really wtf?! contacting their quarters
(4)Michael L.
This is the nearest Popeye's to me and unfortunately it's about 20 minutes away. It's worth it because the service here is fast and friendly. They never seem to be short on staff.
(5)Diana G.
Usually come here for some chicken. It's usually pretty good. Sides are decent. Can get busy and especially when they have those chicken deals like 8 pieces for $5 or $6.
(4)Jiaying Z.
This place is great, but something caught my eyes when I went a week ago. I come here often. I saw that the Department of Health suspended this Popeyes license. I don't know whether it is only this Popeyes, but hopefully it gets its license back when I check tomorrow..
(4)Sam T.
Okay, everyone knows what a Popeye's is and how it tastes. I really go here for the cajun fries more then anything. But I'm going to focus this review on the service. The food already meets the standards of your average Popeye's. I've been coming here for years and the staff has almost always been majority hispanic that has barely spoke any English. I have no problem with that but if you can't speak English you should not be working the cashier's position. I've felt that has slowed the lines down many times because there has always been the language problem where they cannot understand the customer questions and they need to call someone over to be a translator. The place itself is about as clean as you'd expect a Popeye's.
(2)Michelle H.
Not a very clean, eating friendly establishment, but in a pinch it will suffice. There is something about the spicy naked chicken that I really like. The drive through menu-board only seems to work if you are driving a pick-up or van to set off the sensor. So don't try it in a normal sized car. The staff here always seems only mildly interested in work, and last time I ordered, the woman taking my order was mildly annoyed because I couldn't give her the order in Spanish. If it wasn't for the few menu items like the biscuits and mashed and gravy, I would stay away from this location all together.
(2)ELLIE M.
I loves me some greasy fatty crispy chicken and all the sloppy sides that come with it and yes I really love when I get them awesome 2 for1 lunch special coupons in the mail cause believe me I do use them and sometimes I even steal my neighbors coupons but don't tell them that.
(3)Dan G.
If I could give this rat hole a negative score, it'd be a -10 at the least. Were it not for all of my prior experiences at other Popeyes being filled with fatty goodness, I'd swear off the chain all together after going to this one. I really like Popeye's spicy fried chicken and absolutely love their biscuits. That said, it pains me (literally) to write this review. It's a Sunday afternoon that found me craving some fried chicken; so we go to Popeyes on Ashland near Archer. We pull up to the drive thru and this is where my rant begins. [RANT ON] We try to place a simple order; just a 3 piece meal w/ dark meat, spicy, cole slaw, and a Coke. An order we have to repeat each component of the order three times because their shitty intercom system makes communication near impossible. Then I get home discover: no dark meat! WTF?! A breast and a couple of legs with no meat on them do not constitute as dark meat by any measure. The cole slaw had a somewhat odd taste to it; which led only to my prompt pitching of the styrofoam contained shit into the garbage can. Thinking, well at least they didn't fuck up the drink and biscuit part; I proceeded to force consume the white meat pseudo-chicken and the biscuit and washing it all down with the Coke. End of story.... So I thought.... It's 3AM in the morning; I wake up clenching my stomach in discomfort. I make my way to the bathroom and that's when the real stomach clenching begins. Mind you, this order from Popeyes was the only food I had on Sunday save a bowl of cereal for breakfast. One of the two caused me to run to the can in the middle of the night... I don't think it was the Honey Bunches of Oats... To eat the crap that they sell is akin to asking for a messed up order and a stomach ache in the middle of the night that leads to teeth clenching. Teeth clenching can lead to wearing down of enamel which can lead to cavities, cracked teeth, and other ailments that cause a lot of pain. Thus to sum up my rant, Popeyes at Ashland and Archer is horrible and will likely cause much pain; both in your near future and possibly for some time to come. [RANT OFF]
(1)popeye a.
It's a busy place in the evenings which is a good thing, high turn around of food gives you higher chance for fresh chicken. On average, the majority of the customers are made up of Hispanics, I would say about 80%, Asians 10%, Whites 5% and Blacks 5%. I like their fried chicken but not the biscuits, too dry, yuck. They have an in-house coupon like no other when you buy 3 piece dinner with a medium drink, the additional 2 piece dinner is free. Great value. I've never been sick from this place and I've been there for years. My stomach is quite sensitive to bad food and MSG so I would know if the eatery is bad or not. I highly recommend this Popeye's over the others.
(4)