Love this new location! The staff was very friendly, especially the manager, who was extremely knowledgeable and gave us a full explanation of the process and menu when we walked in! Very cute and modern inside, with window seating and nice outdoor patio. The food was delicious! But, I have to say, it was the great customer service that will definitely bring me back!
(5)
Meghan F.
Very slow service. Have been to this location two times now and service has been unusually slow. I said something the second time after waiting twenty minutes for take-out and they gave me a free cookie.
(2)
Anthony M.
NEW NOODLE This company is growing by leaps and bounds. It seems like everywhere I look there's a new noodle popping up somewhere. Recently I ate at a Noodles in downtown Chicago, after a long absence of me not eating at any Noodles locations. So when I saw this location open up I decided to give them a try. I must say that for only being their second day of being open they were running efficiently. I even came in at lunch time. The restaurant was very crowded and I thought for sure we might experience a few issues but none occurred. I ordered the Bangkok Curry Noodle with locally raised pulled pork. I am very impressed with all the Asian dishes here even though this is technically a non authentic chain. I am not a fan of their other American and Italian inspired noodle dishes, which I did not try at this location. What I loved about my dish was how fresh all the vegetables were and that the noodles were cooked perfectly. I added the pulled pork on top. They have options to add various types of meat on top. I must say that the pulled pork here reminds me a lot of Chiplote. I am sure it's the same recipe or similar because all these restaurants have CEO's and management that have worked at other fast food restaurants. We know people steal secrets. The staff was amazing and courteous. They all paid attention during training. Our food was promptly delivered to the outdoor patio. When I asked for chopsticks our food runner ran back in to grab me some. I really like eating Asian with chopsticks. It just seems to taste better to me. So welcome to the neighborhood. I can tell by the crowds today you will have many busy days ahead of you. Good luck and keep serving the noodles.
(4)
Jim H.
Ordered the BBQ Pork sandwich to go very disappointed. The amount of pork was disappointing. Barely enough for 1 1/2 pulled pork sliders. Along with the minuscule amount of cole slaw on it not worth $6.99.
(1)
Rai J.
Never ever ever again! Ordered from the grub hub app. It said my delivery would be around 9pm. No problem. I got a text at 7:47pm saying the driver was on the way. Even better! Well I got a call from the driver at 8:53pm saying he was in the lobby of my hotel. Ooook. It doesn't take that long to get from there to my hotel. Whatever. I go down, get my food, bring it to my room and there are no utensils, no napkins and no receipt! Ordered the Mac and cheese, paid extra for the "marinated steak" and broccoli. And I got a side of pot stickers and flat bread. First, I didn't know you could screw up Mac and cheese. It was cold, stuck together and had that liquidy stuff in the bowl that happens when food has been sitting, sweating in containers awhile. Second, the "marinated steak" was NOT steak. Idc what anyone says, I know steak and I have NO clue what that mess was on my food. There were a few pieces of it. They looked and tasted like what canned dog food smells like it'd taste. Disgusting! And the broccoli I paid extra for as well? 3 tiny little pieces! The only decent part of my meal were the cold ass flat bread and pot stickers. Least I knew they were real food. I had to throw out the Mac and cheese. If I hadn't been so exhausted I would have called and complained last night. $25 basically for 3 postickers, a piece of flat bread and a lemonade. Floored! Absolutely, floored!
(1)
Martin P.
The Japanese Pan Noodles with Steak is better than with the shrimp, it just seems off. The Japanese pan noodles with Shrimp seemed to have a overly peanut taste. Quiet location the dining area was cleaner than most locations! Has a wine selection that I did not touch because of the time of the day.
(3)
D G.
Having tried many dishes at different Chicagoland locations, I always enjoy Noodles & Company. But pleasant, friendly service is not something that's brought me back. This location is the exception, and we enjoyed more than the food. The manager was courteous and demonstrated a desire for my wife and I to have a great experience. If they consistently maintain these service standards, we'll keep coming back. It makes a difference - even for quick-service noodles while out shopping.
(4)
Bri M.
Dirty place- sub average fast food- nice staff- won't return. My wife got the Thai hot pot. It was just ok, I got the spaghetti and meatballs- below average kind of like cafeteria food. The major turn off was how filthy the place was. There were about 8 customers in here at 8 pm and we couldn't find a clean table, the carpet was just gross. I'm always concerned that if the dining room is that bad then how clean could the kitchen be? Our cost was 22.00 for what could have been pasta and meatballs from a lean cuisine.
(2)
Clara C.
My co-workers and I placed our orders together for lunch through GrubHub. Our office is very secure. A key card and password are required. The delivery guy somehow snuck his way into the office and left our order on the counter closest to the front door and left. He did not notify anyone that he was there. I did not know my food had been delivered until a half hour later. When we checked our order we found that instead of a tossed salad we received another caesar salad and instead of chicken noodle soup we received tomato bisque. When my co-worker called the Noodles & Co. location they informed us that they no longer had tossed salads left. If they were out of tossed salad wouldn't you just notify the customer and ask for an alternative or simply refund us for the sold out item? My co-worker stated that they sounded disinterested when they provided the explanation. When we sat down, both of my co-workers agreed that the mac & cheese and butter noodles were very dry and lacking much needed sauce. Overall, the experience was very disappointing. I felt embarrassed because I was the one that suggested the restaurant. I've dined in their restaurant before and have never received this kind of service or quality in food. I spoke to GrubHub and after much negotiation I was able to receive some sort of refund for the error and a credit on my account. I was surprised that we received any sort of compensation at all. GrubHub customer service did advise us to write a review stating that the company should be aware of the customer service and quality of food they are providing their customers at the Canal St. location. I will continue to eat at Noodles & Co. in the future. I just know not to order from the Canal St. location ever again.
(1)
Victor Z.
Trying the Thai hot pot was a great choice, a lot of vegetables and great flavor, I certainly like it
(3)
Jen A.
Good chain, bad franchise location. Short staffed, place is a mess, food everywhere. Soda machine low in soda! Dirty tables and no toilet paper. My chicken Sammy had old charred chucks of i don't know what it in. Go elsewhere!
(1)
Maheshwar A.
slightly overpriced but that may be because of my low student budget. An outlet where 9/12 dishes are vegetarian which is a God-send. food won't be something one could complain about here, though I miss the standard bowl of ramen noodles...
(4)
Masha K.
I ordered beef stroganoff. It was lukewarm at best, the meat basically tastes like it was just barely defrosted and still wet. At first I had my headphones in, but when I took them off I realized that the place is impossibly loud. Ventilation system is ridiculous and sounds like a Dyson hand drier is on all the time. I give it two stars because of location, and service was pretty good. But the management needs to do quality control on food that goes out, and they absolutely have to fix the noise issues before this place becomes tolerable.
(2)
Manny C.
Gave this place another try. Ordered the Mediterranean chicken salad and Chinese chicken salad, both portions were much better than before. The only downside is not enough dressing. Otherwise everything was find, very flavorable.
(4)
C H.
After reading the reviews I'm tempted to ask if some people were just being facetious. When I grade it's based off of a few things Professionalism, Taste, Presentation, Attitude and I score accordingly. I would've given 5 stars but I needed more Alfredo sauce. Everything else was great!!! After leaving church I was really craving some pasta so my mother and I decided to stop over in the southloop at the Noodle Company. She told me that they closed at 12am but they actually close at 10pm. We got into the restaurant at about 9:58pm and we were told that they were closed my stomach made a very loud sound (disappointed lol) but I asked if they could please squeeze one more dish in because I was starving!!!! This was my 1st time ever in a Noodle Company my sister ordered from you guys a few night's prior and she let me taste it from there I had to stop in for myself. Pasta is my favorite dish by the way! The establishment was clean and well lit. It was a great size to host a eat in fundraiser (If you don't have such a program you should look into one). The staff was very friendly and professional and I wanted to send them a kudos: Michael, Jade, Carlton, Manny & Kenya thank you for a great experience. I got home and tried my food and it was really good. The only recommendation that I will give is that you use a tad bit more sauce on the noodles. Everything else was great!!!! I'll definitely be back again!!! Thank you!!!
(4)
Padma A.
went with the kids and we ordered small portions of Bangkok curry noodle, buttered noodles,spaghetti and meatballs. I ordered the Cabernet which was woody and cheap tasting @ $6 for a small glass. The bathrooms, horrid maintenance no toilet paper or paper towel , unclean and definitely something the management need to look into ASAP.
(3)
Bethany M.
Also here is a picture of my boyfriends dish. The Japanese Pan Noodles. Very dry and flavorless.
(1)
Lily L.
This afternoon our staff ordered lunch from Noodles & Company (Canal & Taylor, Chicago). The Spinach & Fresh Fruit Salad on the online menu looked great, but the one I received was the most pathetic salad I've ever seen. Instead of a a generous helping of strawberries on top, there were 5 miserable little dime size cubes of apple, with brown spots all over them I might add. The spinach was wilted and slimy, ehhh! The balsamic fig vinaigrette was more like a high fructose corn syrup with black food coloring, smelled disgusting, and was so thick it wouldn't even pour out of its container. Needless to say we paid for a whole lot of disappointment this afternoon, and no I did not consume this mystery food. Never again, Noodles & Company.
(1)
Nakisha H.
A co-worker was ordering from Noodle Company today and I reluctantly put my name on the list. I was excited that the order arrived on a timely manner, as we ordered well past my typical lunch time. Unfortunately, the good news stops there. I ordered the chicken pad Thai, thinking there was no way they could get that wrong...they did. The dish was poorly flavored with....salt and pepper? The dish was "edible." But I won't be ordering again.
(2)
Annette C.
Extremely slow service. The women bringing out the food didn't seem to understand how the number card works and kept trying I bring us the wrong food. A group of four of us ordered at the same time and out food came ten minutes apart from each other. The first person finished before the last person got their food. It smelled so good but we had to sit and wait forever. Once we finally did get the good it was pretty good.
(2)
Lance P.
The staff was less than friendly and they were out of so many of the options on the menu. The staff didn't offer suggestions or alternatives they would just stare blankly and say "we are out of ..." I usually like noodles & co but skip this location!
(2)
Donald M.
They just opened so my wife and I decide to try them out. We went around 1:30 to avoid the lunch crowd. Except for a few diners we were the only one there. I ordered the Pad Thad with Chicken and my wife ordered spaghetti with meatballs. I expected service to be a lot quicker, since it was after the lunch hour, but we waited for over ten minutes to get our food. Perhaps they were on their break from the lunch crowd and before the dinner crowd. This had to be the worse Pad Thai that I have ever tasted. Don't know what type of noodle they used, but it didn't taste like traditional rice noodle. Being Asian I have tasted my share of rice noodles since I was a kid. My wife spaghetti and meatball wasn't any better. She was going to toss it after only finishing half of it, but I told her to get a doggy bag and take it home for the kids. They had some "Chinese chop suey" box for the doggy bag that she dumped the rest of her lunch, but no bags to carry the Chop Suey box in. Next time we'll skip Noodles & Company if we are in that area and try something else.
(1)
Carey R.
For a new location that should be concerned about attracting the local business lunch crowd, this place is a mess. BEWARE THE PICKPOCKETS! Had my handbag looted last week. Staff at the counter noticed some shady characters but no attempt to keep them away from their customers. Is anyone in charge here? Thieves got away. No security, no police presence, no management presence. Stay away!
(1)
Aiman T.
This place opened recently. The manager came a spoke to us. The food was light, the beer selection was appropriate, the tea was served in China, the cakes was small and tasty. No more Panera.
(4)
Brad J.
Not like the other Noodles establishments I've been to. Generally my experience has been that Noodles are well kept, clean and employees seem to care about the overall appearance and feel of the restaurant. With the exception of the young woman working the register, this was not the case at the Canal St Noodles. The main dining room floors were filthy, the washroom was disgusting, and the soda machines had more syrup on them than available within them. I'm by no means a super critical patron but this location definitely represents Noodles in a very poor light.
(1)
Michael S.
This was my first time going to a Noodles & Company, and I doubt I'll ever be going back. We stopped in around 2:30 on a Saturday afternoon. First, the dining room was filthy. The few open tables that were available were filled with dirty dishes, and the staff did not seem very concerned with cleaning any of them off for the people looking for a place to sit. Next, I ordered the Pad Thai, and my fiancee ordered the Indonesian Noodles. We thought this was supposed to be a fast casual restaurant, but it took over 30 minutes for us to get our order. While we were waiting, we saw numerous other parties just leave out of frustration without ever receiving their meals. Lastly, the food we finally did receive was very bland and tasteless. There are many other dining options in this area, and I would recommend any of them over this place.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Garage Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Beer & Wine Only Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Kay K.
Love this new location! The staff was very friendly, especially the manager, who was extremely knowledgeable and gave us a full explanation of the process and menu when we walked in! Very cute and modern inside, with window seating and nice outdoor patio. The food was delicious! But, I have to say, it was the great customer service that will definitely bring me back!
(5)Meghan F.
Very slow service. Have been to this location two times now and service has been unusually slow. I said something the second time after waiting twenty minutes for take-out and they gave me a free cookie.
(2)Anthony M.
NEW NOODLE This company is growing by leaps and bounds. It seems like everywhere I look there's a new noodle popping up somewhere. Recently I ate at a Noodles in downtown Chicago, after a long absence of me not eating at any Noodles locations. So when I saw this location open up I decided to give them a try. I must say that for only being their second day of being open they were running efficiently. I even came in at lunch time. The restaurant was very crowded and I thought for sure we might experience a few issues but none occurred. I ordered the Bangkok Curry Noodle with locally raised pulled pork. I am very impressed with all the Asian dishes here even though this is technically a non authentic chain. I am not a fan of their other American and Italian inspired noodle dishes, which I did not try at this location. What I loved about my dish was how fresh all the vegetables were and that the noodles were cooked perfectly. I added the pulled pork on top. They have options to add various types of meat on top. I must say that the pulled pork here reminds me a lot of Chiplote. I am sure it's the same recipe or similar because all these restaurants have CEO's and management that have worked at other fast food restaurants. We know people steal secrets. The staff was amazing and courteous. They all paid attention during training. Our food was promptly delivered to the outdoor patio. When I asked for chopsticks our food runner ran back in to grab me some. I really like eating Asian with chopsticks. It just seems to taste better to me. So welcome to the neighborhood. I can tell by the crowds today you will have many busy days ahead of you. Good luck and keep serving the noodles.
(4)Jim H.
Ordered the BBQ Pork sandwich to go very disappointed. The amount of pork was disappointing. Barely enough for 1 1/2 pulled pork sliders. Along with the minuscule amount of cole slaw on it not worth $6.99.
(1)Rai J.
Never ever ever again! Ordered from the grub hub app. It said my delivery would be around 9pm. No problem. I got a text at 7:47pm saying the driver was on the way. Even better! Well I got a call from the driver at 8:53pm saying he was in the lobby of my hotel. Ooook. It doesn't take that long to get from there to my hotel. Whatever. I go down, get my food, bring it to my room and there are no utensils, no napkins and no receipt! Ordered the Mac and cheese, paid extra for the "marinated steak" and broccoli. And I got a side of pot stickers and flat bread. First, I didn't know you could screw up Mac and cheese. It was cold, stuck together and had that liquidy stuff in the bowl that happens when food has been sitting, sweating in containers awhile. Second, the "marinated steak" was NOT steak. Idc what anyone says, I know steak and I have NO clue what that mess was on my food. There were a few pieces of it. They looked and tasted like what canned dog food smells like it'd taste. Disgusting! And the broccoli I paid extra for as well? 3 tiny little pieces! The only decent part of my meal were the cold ass flat bread and pot stickers. Least I knew they were real food. I had to throw out the Mac and cheese. If I hadn't been so exhausted I would have called and complained last night. $25 basically for 3 postickers, a piece of flat bread and a lemonade. Floored! Absolutely, floored!
(1)Martin P.
The Japanese Pan Noodles with Steak is better than with the shrimp, it just seems off. The Japanese pan noodles with Shrimp seemed to have a overly peanut taste. Quiet location the dining area was cleaner than most locations! Has a wine selection that I did not touch because of the time of the day.
(3)D G.
Having tried many dishes at different Chicagoland locations, I always enjoy Noodles & Company. But pleasant, friendly service is not something that's brought me back. This location is the exception, and we enjoyed more than the food. The manager was courteous and demonstrated a desire for my wife and I to have a great experience. If they consistently maintain these service standards, we'll keep coming back. It makes a difference - even for quick-service noodles while out shopping.
(4)Bri M.
Dirty place- sub average fast food- nice staff- won't return. My wife got the Thai hot pot. It was just ok, I got the spaghetti and meatballs- below average kind of like cafeteria food. The major turn off was how filthy the place was. There were about 8 customers in here at 8 pm and we couldn't find a clean table, the carpet was just gross. I'm always concerned that if the dining room is that bad then how clean could the kitchen be? Our cost was 22.00 for what could have been pasta and meatballs from a lean cuisine.
(2)Clara C.
My co-workers and I placed our orders together for lunch through GrubHub. Our office is very secure. A key card and password are required. The delivery guy somehow snuck his way into the office and left our order on the counter closest to the front door and left. He did not notify anyone that he was there. I did not know my food had been delivered until a half hour later. When we checked our order we found that instead of a tossed salad we received another caesar salad and instead of chicken noodle soup we received tomato bisque. When my co-worker called the Noodles & Co. location they informed us that they no longer had tossed salads left. If they were out of tossed salad wouldn't you just notify the customer and ask for an alternative or simply refund us for the sold out item? My co-worker stated that they sounded disinterested when they provided the explanation. When we sat down, both of my co-workers agreed that the mac & cheese and butter noodles were very dry and lacking much needed sauce. Overall, the experience was very disappointing. I felt embarrassed because I was the one that suggested the restaurant. I've dined in their restaurant before and have never received this kind of service or quality in food. I spoke to GrubHub and after much negotiation I was able to receive some sort of refund for the error and a credit on my account. I was surprised that we received any sort of compensation at all. GrubHub customer service did advise us to write a review stating that the company should be aware of the customer service and quality of food they are providing their customers at the Canal St. location. I will continue to eat at Noodles & Co. in the future. I just know not to order from the Canal St. location ever again.
(1)Victor Z.
Trying the Thai hot pot was a great choice, a lot of vegetables and great flavor, I certainly like it
(3)Jen A.
Good chain, bad franchise location. Short staffed, place is a mess, food everywhere. Soda machine low in soda! Dirty tables and no toilet paper. My chicken Sammy had old charred chucks of i don't know what it in. Go elsewhere!
(1)Maheshwar A.
slightly overpriced but that may be because of my low student budget. An outlet where 9/12 dishes are vegetarian which is a God-send. food won't be something one could complain about here, though I miss the standard bowl of ramen noodles...
(4)Masha K.
I ordered beef stroganoff. It was lukewarm at best, the meat basically tastes like it was just barely defrosted and still wet. At first I had my headphones in, but when I took them off I realized that the place is impossibly loud. Ventilation system is ridiculous and sounds like a Dyson hand drier is on all the time. I give it two stars because of location, and service was pretty good. But the management needs to do quality control on food that goes out, and they absolutely have to fix the noise issues before this place becomes tolerable.
(2)Manny C.
Gave this place another try. Ordered the Mediterranean chicken salad and Chinese chicken salad, both portions were much better than before. The only downside is not enough dressing. Otherwise everything was find, very flavorable.
(4)C H.
After reading the reviews I'm tempted to ask if some people were just being facetious. When I grade it's based off of a few things Professionalism, Taste, Presentation, Attitude and I score accordingly. I would've given 5 stars but I needed more Alfredo sauce. Everything else was great!!! After leaving church I was really craving some pasta so my mother and I decided to stop over in the southloop at the Noodle Company. She told me that they closed at 12am but they actually close at 10pm. We got into the restaurant at about 9:58pm and we were told that they were closed my stomach made a very loud sound (disappointed lol) but I asked if they could please squeeze one more dish in because I was starving!!!! This was my 1st time ever in a Noodle Company my sister ordered from you guys a few night's prior and she let me taste it from there I had to stop in for myself. Pasta is my favorite dish by the way! The establishment was clean and well lit. It was a great size to host a eat in fundraiser (If you don't have such a program you should look into one). The staff was very friendly and professional and I wanted to send them a kudos: Michael, Jade, Carlton, Manny & Kenya thank you for a great experience. I got home and tried my food and it was really good. The only recommendation that I will give is that you use a tad bit more sauce on the noodles. Everything else was great!!!! I'll definitely be back again!!! Thank you!!!
(4)Padma A.
went with the kids and we ordered small portions of Bangkok curry noodle, buttered noodles,spaghetti and meatballs. I ordered the Cabernet which was woody and cheap tasting @ $6 for a small glass. The bathrooms, horrid maintenance no toilet paper or paper towel , unclean and definitely something the management need to look into ASAP.
(3)Bethany M.
Also here is a picture of my boyfriends dish. The Japanese Pan Noodles. Very dry and flavorless.
(1)Lily L.
This afternoon our staff ordered lunch from Noodles & Company (Canal & Taylor, Chicago). The Spinach & Fresh Fruit Salad on the online menu looked great, but the one I received was the most pathetic salad I've ever seen. Instead of a a generous helping of strawberries on top, there were 5 miserable little dime size cubes of apple, with brown spots all over them I might add. The spinach was wilted and slimy, ehhh! The balsamic fig vinaigrette was more like a high fructose corn syrup with black food coloring, smelled disgusting, and was so thick it wouldn't even pour out of its container. Needless to say we paid for a whole lot of disappointment this afternoon, and no I did not consume this mystery food. Never again, Noodles & Company.
(1)Nakisha H.
A co-worker was ordering from Noodle Company today and I reluctantly put my name on the list. I was excited that the order arrived on a timely manner, as we ordered well past my typical lunch time. Unfortunately, the good news stops there. I ordered the chicken pad Thai, thinking there was no way they could get that wrong...they did. The dish was poorly flavored with....salt and pepper? The dish was "edible." But I won't be ordering again.
(2)Annette C.
Extremely slow service. The women bringing out the food didn't seem to understand how the number card works and kept trying I bring us the wrong food. A group of four of us ordered at the same time and out food came ten minutes apart from each other. The first person finished before the last person got their food. It smelled so good but we had to sit and wait forever. Once we finally did get the good it was pretty good.
(2)Lance P.
The staff was less than friendly and they were out of so many of the options on the menu. The staff didn't offer suggestions or alternatives they would just stare blankly and say "we are out of ..." I usually like noodles & co but skip this location!
(2)Donald M.
They just opened so my wife and I decide to try them out. We went around 1:30 to avoid the lunch crowd. Except for a few diners we were the only one there. I ordered the Pad Thad with Chicken and my wife ordered spaghetti with meatballs. I expected service to be a lot quicker, since it was after the lunch hour, but we waited for over ten minutes to get our food. Perhaps they were on their break from the lunch crowd and before the dinner crowd. This had to be the worse Pad Thai that I have ever tasted. Don't know what type of noodle they used, but it didn't taste like traditional rice noodle. Being Asian I have tasted my share of rice noodles since I was a kid. My wife spaghetti and meatball wasn't any better. She was going to toss it after only finishing half of it, but I told her to get a doggy bag and take it home for the kids. They had some "Chinese chop suey" box for the doggy bag that she dumped the rest of her lunch, but no bags to carry the Chop Suey box in. Next time we'll skip Noodles & Company if we are in that area and try something else.
(1)Carey R.
For a new location that should be concerned about attracting the local business lunch crowd, this place is a mess. BEWARE THE PICKPOCKETS! Had my handbag looted last week. Staff at the counter noticed some shady characters but no attempt to keep them away from their customers. Is anyone in charge here? Thieves got away. No security, no police presence, no management presence. Stay away!
(1)Aiman T.
This place opened recently. The manager came a spoke to us. The food was light, the beer selection was appropriate, the tea was served in China, the cakes was small and tasty. No more Panera.
(4)Brad J.
Not like the other Noodles establishments I've been to. Generally my experience has been that Noodles are well kept, clean and employees seem to care about the overall appearance and feel of the restaurant. With the exception of the young woman working the register, this was not the case at the Canal St Noodles. The main dining room floors were filthy, the washroom was disgusting, and the soda machines had more syrup on them than available within them. I'm by no means a super critical patron but this location definitely represents Noodles in a very poor light.
(1)Michael S.
This was my first time going to a Noodles & Company, and I doubt I'll ever be going back. We stopped in around 2:30 on a Saturday afternoon. First, the dining room was filthy. The few open tables that were available were filled with dirty dishes, and the staff did not seem very concerned with cleaning any of them off for the people looking for a place to sit. Next, I ordered the Pad Thai, and my fiancee ordered the Indonesian Noodles. We thought this was supposed to be a fast casual restaurant, but it took over 30 minutes for us to get our order. While we were waiting, we saw numerous other parties just leave out of frustration without ever receiving their meals. Lastly, the food we finally did receive was very bland and tasteless. There are many other dining options in this area, and I would recommend any of them over this place.
(1)