Magnolia Bakery Chicago Menu

  • Cupcakes - Classic Cakes
  • Specialty Cakes
  • Pies
  • Mini Cheesecakes
  • Brownies & Bars
  • Cookies
  • Specialty Cupcakes
  • Icebox Desserts - Icebox Pies
  • Icebox Desserts - Icebox Cakes

Healthy Meal suggestions for Magnolia Bakery Chicago

  • Cupcakes - Classic Cakes
  • Specialty Cakes
  • Pies
  • Mini Cheesecakes
  • Brownies & Bars
  • Cookies
  • Specialty Cupcakes
  • Icebox Desserts - Icebox Pies
  • Icebox Desserts - Icebox Cakes

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  • Antonio C.

    I don't know how hey don't have 5 stars across the board. Best vanilla buttercream cupcakes. I get these shipped to Florida so I can enjoy em through their online store. When in Chicago- make a stop a here

    (5)
  • Liam A.

    Steps away from where I work/the train (right above the pedway!) and is open later than most places in the Loop. I've found myself here a couple of times after a long day grabbing something to treat myself with. Usually I go for their red velvet cupcakes and a cappuccino. The staff have been nothing but friendly to me but all too often I've seen a lot of tourists get confused with how to place/pay for your order. You talk to one of the ladies behind the counter and tell them what you want. Then you don't just stand there and wait for it, you walk to the cashier steps to your right and tell them what you've just asked for. It's an odd flow and I can't imagine how they keep the line sorted out during busier hours. Make sure to grab their banana pudding! Also, once I inquired if there's wi-fi available before getting something to drink and the answer I was given was a solid yes. After the cash transaction I was informed that the wi-fi was actually Sephora's which ultimately didn't even provide a strong enough connection from inside the cafe. Welp.

    (4)
  • Doug P.

    If I had to list the things I'm most thankful for, I'd put the following: -My girlfriend -My family and... -MAGNOLIA BAKERY! Only 13 Magnolia Bakery locations exist in the entire world, and one of them is in Chicago. Boy us Chicago folk are spoiled; first Michael Jordan, now this?! Seriously though, I first came across Magnolia Bakery as a freshman at Columbia College in 2009. I lived in the Loop my first couple semesters, and it was only a matter of time before I stumbled upon Block 37. I saw the Puma store. I saw Anthropologie. I saw Sephora. I thought this place had it all. Then, to top it off, I capped my first exploration of Block 37 with a Red Velvet cupcake from Magnolia Bakery. Life was never the same again... Now, since joining WeDeliver, a Chicago-born hyper-local, same-day delivery service, I've had the privilege of establishing a professional relationship with Magnolia Bakery. The staff is as sweet as its desserts - and the team members are all BOSSES. The Magnolia Bakery team embodies professionalism. Whether it's the store manager Nikki staying cool, calm and collected in the midst of a flood of orders for the holidays, or it's Alexis or Jamie helping WeDeliver Delivery Specialists secure each order, the people at Magnolia Bakery are always ready and willing to help - all in the name of top-notch customer service. Nikki says deliveries have tripled since partnering with WeDeliver, and she's undoubtedly grateful, but on behalf of the WeDeliver community I'd like to say thank YOU, Nikki. Thank you for training your team to be professionals, and thank you for allowing us to deliver your high-quality desserts to customers across Chicagoland. Whether we deliver to Lupe Fiasco (yes, it's happened - what's good Lupe?) or to my cousin, our delivery specialists are ALWAYS honored to be extending Magnolia Bakery's prestigious brand. With that said, I'm off to finish some of your famous banana pudding. Peace! -Doug P.

    (5)
  • Amy M.

    I really don't understand the love for this place. I really don't. Famous or not, it's terrible. Or a least the baked goods are. Everyone talks about the cupcakes being moist, except thats not moistness, that's underbaked and oily. I've been here a few times and it's been the same way every time. It's something in their recipe. The frosting is worse -- it's a weird combination of liquify-greasy-gritty that just not get the job done. It tastes like crisco. There's very little sweetness. I just don't get how people can eat these cupcakes and enjoy them. The saving grace of this place is the banana pudding. It's delicious. So delicious I'll wander in sometimes, purchase a container of it, eat half, and realize what a disgusting pig i am and throw it out. Rinse, repeat. To the person in another review mentioned that they can make better, please make me some. The staff here is hit or miss, some are really friendly and some are downright unhelpful. The setup of the store and line is weird and non-functional. The last time I was in no less than three people (unintentionally) cut in front of me because of how oddly set up the store is. I honestly don't know why stop in here on occasion. It's the banana pudding.

    (2)
  • Jennifer L.

    2.5 I stopped by Magnolia Bakery on a recommendation from another patient at the PT clinic I visit. The bakery was pretty close by so I put it on my list of cupcake places to try. I read a lot of reviews on Yelp and honestly was a bit skeptical given the less than positive reviews about their cupcakes. First of all, the shop is super cute! However, I was super confused with the layout and started out the wrong way. I went toward the cashier as opposed to making a left for the cupcakes. I wanted a red velvet cupcake with cream cheese frosting, but they didn't have any at that time. This puzzled me since first of all, isn't cream cheese the typical frosting for red velvet cupcakes? Anyway, I settled for a vanilla cupcake with a chocolate buttercream. I also got a large coffee which tasted delicious. At checkout, I waited longer than usual since another couple was in front of me. Another employee came by and she kind of looked at me funny and then she walked away. I thought she was going to ring me up. This happened twice before she finally rang me up on her third pass. The other cashier was frazzled looking for a pen. I could have waited a little longer for the cashier to finish since I had already been waiting a little while. The other woman rang me up and I was on my way. I appreciated that she offered me a bag since my hands were already full with the coffee. On to the main event: THE CUPCAKE! Cake: dry and crumbly Frosting: overly sweet and gritty Decorations: OK Portion of Frosting to Cupcake: Not good - way too much frosting and not enough cake Bottom line: Probably won't be back since I prefer other places in the area, but I may come back to try the red velvet with cream cheese.

    (2)
  • Kassie D.

    Good service. Great rest stop. Good location highly recommend the cheesecakes & banana pudding.

    (4)
  • Rebecca C.

    The pistachio cupcake is to die for. So moist, so decadent, so much genuine pistachio flavor! What's great is instead of being handed a $5, 2 pound confection resembling a mushroom bomb that's about to explode over your face, it's a small treat perfectly sized for 1.

    (4)
  • T L.

    It's a major treat-bummer to waste specialtreat time on a terrible slice of cake. Dry, stale and bland cake with overly sweet frosting. Lovely atmosphere, beautiful, tasteless cake, like a vapid supermodel/reality star: pretty, with nothing of value to offer.

    (2)
  • Lianna N.

    4 stars for the banana pudding. This will fix my cravings while in the midwest and away from the east coast/NYC. Dont google the recipe online though, once you do you'll never be able to eat it without guilt!

    (4)
  • Esther K.

    Disappointment! Most recently I tried the flourless chocolate cake, which was by far the worst I've ever had. It lacked the rich, dense, moist flavor I was expecting, and was instead completely dry and crumbled apart. The staff who rung me up was rude. The only positive that I can see is that Magnolia is open fairly late on weeknights for being located in the loop- which is the main reason my friend and I stopped by for a quick catch up session. I would definitely not return for the baked goods.

    (2)
  • Andrea R.

    My 2 year old was throwing a tantrum when we had to leave the Disney Store* until she discovered Magnolia Bakery just a few doors down. She immediately turned that frown upside down and asked for her favorite food...a cupcake! I can't blame the girl because I'm quite fond of cupcakes myself, but since she hadn't had lunch yet I didn't feel like a it was the most nutritious thing for her to eat. Instead I somehow convinced her to have a muffin instead, which probably isn't much more of a nutritious lunch. I wasn't going to win any parental awards on this particular day. And I couldn't help, but try their banana pudding as well. While the muffin wasn't anything special, the banana pudding was pretty delish. Who wouldn't like banana pudding with huge chunks of cake in it? Yum! So no cupcakes on this particular visit, but I've tried Magnolia Bakery's cupcakes at several events around town since they opened their doors. They are good enough that I would never say no to one of them, but then again I won't say no to many (or any) cupcakes in this world. I've stood in line many times in NY for Magnolia Bakery's cupcakes. Would I stand in line in Chicago fo Magnolia Bakery's cupcakes? Nope. Sadly they're just not the same. But I'd go back for some banana pudding or to distract the little one for the next "leaving the disney store" meltdown. ------- * yelp.com/biz/the-disney-…

    (3)
  • Racquel D.

    I came here with my sister to get some birthday goodies. This was our second time here, and we love it. Cakes and cupcakes are really good. It's also such a cute little place in a convenient location. It can be easily reached via bus or train. A definite place to check out.

    (5)
  • Caroline M.

    Mmm CUPCAKES! I had a quick visit here back in August that left me yearning for more, so I had to make a follow up visit this past weekend. Their yellow cupcake is outstanding--not crumbly, nor void of flavor. The vanilla icing is super sweet, like straight up powdered sugar. The chocolate icing is a bit more my style--fudge-like, creamy and full of chocolate flavor. My favorite was the caramel cupcake. The caramel buttercream was definitely made with butter, as opposed to their other icings. So luscious with the ever so slight hint of bitterness from the burnt sugar. Loved it. The actual bakery is storybook cute. A generous seating area, with full view of their open kitchen. While not my favorite bakery, they are still worth a look-see. ps: parking is nightmarish. Take the train. Or, better yet---walk, bc then you can eat another cupcake or three.

    (4)
  • Laura K.

    Terrible customer service this morning! The website has mini cupcakes on their menu, yet no where does it state that you have to order them in advance. The woman at the counter said that these cupcakes do in fact need to be ordered in advance, and she barely made eye contact the entire time. Rude service and misleading information!

    (2)
  • Marie B.

    I am a New York to Chicago transplant and can attest to the fact that this establishment, while clean, friendly, and well located, is NOT the real thing. I purchased some cupcakes yesterday to enjoy with friends. They were sold to me in a seemingly durable Magnolia box not unlike the ones they have at the West Village- New York store. Although it was not a hot day I was embarrassed when I presented the box to my excited friends to discover that they icing had melted and ran all over the box. It was solid, not at all fresh seeming, and very unappetizing looking. I know that I was careful with the box going home and there is no reason for why this would have happened on my end. My friend pointed out that the box itself could be a little more durable but I purchase cupcakes from other Chicago shops often and have never had anything remotely like this. Nobody had overwhelmingly positive comments about what we could salvage, either. I would say that there are much better places to go for dessert; this one appears to be riding on its good name.

    (1)
  • Janni V.

    That red velvet cupcake with chocolate buttercream? Delightful. Moist, rich, and flavorful -- even though I didn't eat it the day I bought it. I'm sure it was better that first day, but it was perfectly nice the next day. Since these are made without all sorts of preservatives, the sooner you eat them, the better. Their buttercream is clearly of the meringue variety, so it holds up well to the stresses of time, temperature, and fluctuations in humidity. It was nice -- not too sweet, full of flavor, and light on the tongue. In the wrong hands, even a proper buttercream can go wrong and become like nothing so much as a stick of butter rolled in sugar and flavoring. This buttercream wasn't like that; it was very nice. As I said in my previous review, would definitely go again. Nice place. Perhaps I'll try a drink next time -- and more of that glorious banana pudding.

    (4)
  • Daniela B.

    All I have to say is, try the Banana Pudding. If you have not tasted the banana pudding you should not be allowed to write a review for Magnolia. The banana pudding alone is worth a 5 star review. There is a reason why Mama Depandi from the TV show Giuliana & Bill had it delivered for her birthday party in LA. If you are ever trying to make someone's day, have a pint of banana pudding delivered to them from Magnolia Bakery and they will never forget it. This legendary banana pudding is delivered to our office weekly because of how addicting it is. The best part is whenever we want to surprise a client with some random sweetness the Manager Nikki uses WeDeliver to deliver cupcakes, banana pudding, cake or anything else for us in minutes. The staff is always friendly, helpful and such a pleasure to deal with. A++

    (5)
  • Nicole H.

    I had an opportunity to try the peanut butter, cracked sugar and oatmeal raisin cookies. They were all pretty good. I also has some vanilla bean cheesecake and it was pretty yummy.

    (3)
  • Samantha S.

    Last Sunday, I arrived in Chicago at 9AM with three hours to fill before brunch with an old friend. Excited at the opportunity to explore Chicago on my own, my spirit sank when I remembered how bloody cold Chicago is in February, and that on Sundays, nothing opens before 11. After buying a Valentine's Day card for my boo at the awesome two-story Target on State Street, I wandered the streets of Chicago looking for something to do. I stumbled upon Magnolia Bakery, it's vintage 1950s suburban kitchen look was quite appealing. They had delicious samples of vanilla and key lime cheesecake at the counter, which I was happy to test out. Unfortunately, that was the only good thing about Magnolia. The cappuccino I ordered, aside from being unnecessarily expensive, was just awful. The brown sugar cookie I ordered was also pretty bad. For the first time in my life, I didn't finish a cookie. At least the girls at the counter were amiable. I pondered the tastelessness of the baked goods at the ironically tastefully decorated bakery as I left to find some Intelligentsia Coffee.

    (2)
  • Emily R.

    Misinformed staff don't have any concept of the products for sale: One chick told me they have three kinds of mini cupcakes available while another chick tried to sell me something COMPLETELY different. Their lack of communication or understanding resulted in them having to throw away a dozen mini cupcakes because, apparently due to them being kosher, any food that touches a to-go box has to be thrown out. What?? That doesn't make any sense! What really got me is that they asked me several times whether I wanted their mistaken order as they threatened to throw it away: "Are you SURE you don't want it?" Nope. Instead I left without buying a damn thing from this frustrating place. (We all know the staff will eat those perfectly good cupcakes anyway!)

    (1)
  • Tricia D.

    I've now been to Magnolia's on a few different occasions. Boy, those State Street locations get a lot of foot traffic, don't they? While I would not return for the cupcakes (small for $3.50; one of mine [red velvet] was dry in the middle too) or classic torte icebox (so much sugar that you can catch yourself chomping on the grains), the banana pudding is da bomb! Flavorful, whipped, and healthy (because there's bananas, hello!), it's everything you could want out of a pudding and more. Make sure to empty your piggy bank before a visit too because that slice of icebox cake was $5! Yowza.

    (3)
  • Mad I.

    $7.20 for some banana pudding.... it was okay, but so is the instant banana I make at home with some vanilla wafers and bananas chopped in....pass.... Another case of Hype....

    (2)
  • Edgar M.

    One thing to say about this place -AMAZING Banana Pudding People here are always very friendly. I would say skip the cupcakes. For me they are a bit to sweet for my taste but that banana pudding is to die for. Definitely check out their Banana Pudding

    (4)
  • Vanessa B.

    ------------------------ Oh, I'm sorry. I was busy drooling just thinking of this place. I am totally shocked to see it has only 3 stars. I had their banana cake and strawberry icebox cake this past weekend and they were decadently incredible. The icing w

    (5)
  • Vanessa R.

    I get happy when one of the numerous vacant shops in Block37 gets filled, so I was happy to see Magnolia Bakery move in over a year ago. After walking by this place countless times and being in awe of how cute the shop looked, I stopped by on the weekend for some sweet treats although I felt like I was cheating on my cupcake go-to, Sprinkles. Unfortunately overall I think the bad outweighed the good. The Good I ordered several different flavors of cupcakes: red velvet (cream cheese frosting as well as vanilla frosting), lemon, chocolate and German chocolate cake. I can vouch for the red velvet with vanilla frosting and lemon. Both had a great flavor and very creamy and not overly-sweet frosting. Often, I've found at other places that the frosting gets dry and hard and the bread is dry; not the case here. Cute décor and a great atmosphere to hang out and people watch onto State Street. Felt more like a bakery than some other cupcake shops in the city where it's more of an in and out type of scenario. This place offers more than just cupcakes. Saw some tasty looking cookies and pastries in jars, along with pudding, delicious looking mini cheese cakes and slices of cake. The Bad Really confusing counter spaces since you have to be in the unmarked sections of the counter to order specific items. There was a "cupcake" area, "pudding area" and then a separate area to pay; really confusing. It took me roaming around a few times until finally asking to stand in the "right" place to order. The cupcake flavor selection was also lacking, especially early on a Saturday. I think less than 10 flavors were available and they all seemed pretty standard; also, no vegan options. The cupcakes were a lot smaller than Sprinkles yet the same price. For $3.50 each, you'd expect something a little more substantial. Also the menu online stated they have whoopie pies available and this was not the case on Saturday. Unfortunately, I won't be adding Magnolia Bakery as an additional go-to cupcake shop. I'll stick with Sprinkles and Southport Grocery; perhaps if I'm in the area I'll stop by and try out some other pastry.

    (2)
  • Gino W.

    A very good friend had mentioned Magnolia Bakery to me and then another friend brought up its name during a different conversation. At first I was certain that they had conjured up some make-believe bakery, as I had never seen it in passing while walking down State Street. So, I slowly strolled through the area to see what I could see. Lo and behold, it was there and the only thing I had to do was enter, order, and enjoy. Banana cream pie and cafe au lait for there. Banana pudding for take-away. Queue scene of me sitting at a table with dreamy eyes. Magnolia Bakery has a bit of a dollhouse effect to it and that may have been why it never registered to me. But the banana cream pie was good enough for smacking the end of the table. The cafe au lait didn't require any sugar, which is an indication of the bakery using a quality brand of coffee and the coffee machine not being a wreck. Getting the banana pudding was a game of roulette because it is apparently a hit and goes fast. During my midnight snack, I discovered why. Most bakeries fall prey to using mixes in their products. I can't speak to whether Magnolia Bakery is an agent of "out of the box" mixes. What I can speak to is the addiction I developed after my first visit. It should not be so close to where I work. Oh how divine it is to have an appetite.

    (4)
  • Shantanu D.

    I came here to try the famous banana pudding. I must say that it definitely meets the hype that people were telling me about. I will come back and try some of their cupcakes and pies which also looked equally good.

    (4)
  • Cla S.

    Stopped in after some state street shopping for a cupcake break. #Chicago Had the red velvet and the banana pudding cupcakes. Both were wonderfully creamy and sweetened to perfection but I am partial to red velvet cupcakes. Wish I could sample more but I think I'll have to pass because I know better places and am not from the area. Given convenient location, give it a shot, but don't expect your mind to be blow.

    (3)
  • Laura B.

    Want cupcakes?? Look no further. They have by far the best vanilla cupcake I've ever tasted. Good vibes at the cupcake counter. My only beef was not getting the double espresso that I ordered and being told the single I was served was a double. They did a do-over though, and that was a mean espresso! Can't fool a true espresso junkie.

    (4)
  • Mickey A.

    I went here once or twice right around when they first opened. It was obviously packed and disorganized that I just went with the first thing I saw - a brownie. It was a good brownie, but I wasn't all that impressed. Cut to months later. I received a package of mini-cupcakes for my birthday. The package consisted of a mix of chocolate and vanilla cupcakes. Some were frosted in pastel colors, topped with little flower or sprinkle decorations. They were almost too cute to eat. BUT, like a good birthday girl, I did. Some were really good, but others were a little dry. These are definitely eat-on-the-same-day-you-get-them kind of cupcakes. Because of these treats, I decided to go back on a non-busy day. I tried the peanut butter pie and must say that was my favorite thing I have to tried from Magnolia to date. The peanut butter whipped cream filling had just enough sweetness on top of wafer crust. There was also some caramel, and the whole thing was topped with peanut buttercups and chopped peanuts. This visit was fine; I was helped from the start and then on my way out in seconds. It's not bad if you're shopping around the area, to bring visitors, or to warm up from being outside in the cold. PS: There's more seating if you're entering from inside Block 37.

    (3)
  • Jon O.

    I just stopped in to grab a banana pudding and that was about it. I didn't try any of the cupcakes or pies or pastries they had laid out even though everything looked delicious. The store itself seemed clean and the service was fast and friendly. Now, back to the banana pudding. Holy shit that is the best banana pudding I've ever had. It's a little heavy on the sugary side but maybe that's what did it for me. If you are in the area, or even in a 10 block radius, head over and grab some. It's amazingly delicious.

    (3)
  • Kathleen M.

    This was our first stop on our Loop Cupcake Crawl. The store was super cute, new with a long line. We were totally pumped and happily waited our turn with the friendly staff. We felt so lucky to get a table and excitedly ate our first mouthful...of a very dry Red Velvet cupcake with what tasted like a buttercream frosting, no cream cheese taste. It did not appeal to me at all and I threw it out. No, that is not a typo. Me, Kathy the sweet lover, threw cupcake out. If you are in the loop, I would walk a block east to Sugar Bliss or a couple of blocks west to Crumbs. I know Magnolia cupcakes are big in New York but I feel there are bunches of Chicago bakeries that are way way better and whose treats I would go for in a New York minute. Cupcake preferences are personal and varied. Prefer a dry, dense cake with moderate amounts of frosting, come here. If you like a bigger,moister cake with more frosting, go to Crumbs. Love frosting and super moist cake? Flirty cup cakes will be your preference. If you love a moist, rich cake with less but intense frosting then Sugar Bliss is your (and my) choice. And this is just the Loop! What's that? You want a neighborhood crawl results? OK, I will sacrifice and plan one. Is there another Sugar Bliss out there?

    (2)
  • Roberto T.

    Very good Marble Chocolate Cheese Cake and Carrot Cupcakes!

    (4)
  • Janet E.

    We came here on the opening day of Magnolia Bakery around 11am and the line was almost out the door. I tried to order cupcakes I wanted to eat but most of the menu was sold out. So I ended up ordering cupcakes I really didn't want to eat, but after standing in line I wanted to try something to eat! I ended up getting a pistachio cupcake and a lemon cupcake. The pistachio cupcake was okay. The frosting was very creamy and buttery and was not overly sweet. The cake itself was not very moist. The lemon cupcake was the better of the two. It had a lemon filling inside the cake and the cream had some lemon flavoring as well. I was disappointed at how disorganized everything was. I know today was opening day, but for a bakery that started in NYC (which has more people than in Chicago), I would have thought they would have known how to handle the crowds or to have a larger supply of cupcakes. When I arrived, they were out of caramel, banana, truffle, smores, carrot, and more! I was disappointed. I ordered a pumpkin pecan for a friend and had to wait 20 minutes for it to be finished frosting and sprinkled! I didn't hear anyone else in line ordering a pumpkin pecan cupcake so I didn't know why the sales associate helping me wasn't able to take one of the cupcakes that were already frosted from the tray. It was like he was waiting for the entire tray of pumpkin pecan cupcakes to be completed before I could get my cupcake. I was not impressed with the wait and lack of supply of cupcakes that interested me. For the cost of $3.50 per cupcake, I also expected much larger cupcakes. They were teeny tiny compared to Crumbs and Sugar Bliss, which are so far my favorite cupcake places. Don't be fooled by the long lines. This place is definitely hyped up and overrated.

    (2)
  • Rigzin T.

    My boyfriend and I were craving a cup of coffee and something sweet after walking around the mall- so we walked into this super cutesy bakery! Magnolia Bakery is how I would picture a perfect little bakery to look like. Eye-catching display of desserts, classy decor, pretty pastel colors all around, a good amount of seating (outside as well), and a friendly staff. We got coffee and shared a lemon cheese cake. I'm not too picky with desserts, so the cheesecake was yummy to me. Just the right amount of cheesy softness. Sweet tooth was satisfied. I can't really vouch for the quality of desserts here, but I did enjoy what we ordered and was feelin' the ambiance. One day, I would like to try their banana pudding!

    (4)
  • Jane Y.

    two words. BANANA PUDDING. done. i wouldnt recommend ANYTHING ELSE TOO SWEET! but now you must go get a spoonful of that delectable dessert swirling with flavors of sweet bananas with perfectly soft fluffy pieces of cake bits that just make your mouth satisfied in every way.

    (4)
  • Brett F.

    I've loved me some Magnolia since way back in the day. When my sister first brought me to the original NYC Greenwich Village locale as a wide-eyed teenager, I'd thought I'd found utopia. Like the mothership calling me home, it was a match made in Coconut Cream Pie heaven. From the adorably hip counter boys, to the infamous red velvet cupcakes, to the ubercool locals gobbling up the sweet goods late-night on the sidewalks outside, they had it all! For years I'd wish and wish and wish we'd have something just like it in Chicago to call our very own. And then POOF! PRESTO! EUREKA! Sweet Mandy B's was born. Cut from such similar Magnolia cloth, they even host a copy of the eponymous cookbook front and center in their shop. It was glorious, delightful, home baked (with sprinkles) loveliness, but alas, not Magnolia. Then one fine day, like divine intervention, THE Magnolia came to be right here in my own very Chicago. HAPPY HOLY BLUEBERRY ICEBOX CAKE! Only, there's a problem..... // It's not tucked away in a cute neighborhood, it's attached to effing Daley Plaza. // And those aren't adorable baker-folk behind the counter, they're insolent teenagers texting their boyfriends. // And where did the late night hours go? // This could not feel more corporate, or manufactured, or wrong. // The thrill is gone, oh, the thrill is gone. The lesson here? That while the Banana Pudding with Nilla Wafers was still as outstanding-scrumptions-amazing as EVER, you really do have to be careful what you wish for. Le Disappointed Sigh.

    (3)
  • Ediwn A.

    I always buy cupcakes for my clients atleast 12 cupcakes a week this time its my wifes birthday and I decided to buy her a whole cake .... very friendly staff great cupcakes can't wait to try the cake. Any cupcake they make is always perfect.

    (5)
  • Erin Y.

    As far as cupcakes go, these are no better than other cupcake places; I think they're on the pricey side. However, they taste okay and look pretty. I will say that the yellow cupcake with chocolate frosting is quite good. I recommend that one over any of them! Simple, yet delicious.

    (3)
  • Saba A.

    I personally think Crumbs is 3 x better than Magnolia and even Molly's Cupcakes in Lincoln Park which is cheeper and more fun. This is more of a great 'touristy' spot and the excitement is there because it's now in 'Chicago' but the cupcakes are nothing special. I stopped in here a few times and have tried a few cupcakes. The line goes decently fast and they have coffee options and a cute sitting area but I have tried cupcakes elsewhere better. I would rather go to Hershey's on Michigan Avenue for the tourist trap spot where they have the best shakes and rich, delicious treats.

    (3)
  • Richard W.

    Simply put: delicious pastries. The banana pudding was amazing, as everyone says. I was also in the mood for a pie and got the coconut cream one, which I can highly recommend.

    (5)
  • Mark R.

    The red velvet cheese cake is amazing but the experience was over shadowed by the poor customer service. It was confusing on how to order and when I asked the young lady behind the counter she just pointed without speaking. The cashier was abrupt and short with everyone. I probably won't return.

    (3)
  • Tanya K.

    Very cute interior. Ordering is difficult. You have to go to three separate stations to order different items which means if you want a cupcake, brownie, and drink, three separate lines for you. Totally obnoxious. Cupcakes were average at best and expensive. I probably won't be back.

    (2)
  • Shruta S.

    Must try their banana pudding. And of course thier (like wedding cake) cakes.

    (5)
  • Olga G.

    Delicious desserts. The cookies are perfect. Good cupcakes and muffins. Lots of different choices. Pleasant atmosphere.

    (5)
  • Keerthana K.

    Everything is delicious, but nothing is worth the price tag. Their cake slices are not worth $7, nor are their mini-pies and cheesecakes worth $8+. Their cupcakes are around the same price as other boutique bakeries (~$3-$4 apiece), but almost half the size, and not superior in substance. BUT the bakery is always reliable for a sweet tooth fix, and one of the highest quality bakeries in the Loop.

    (3)
  • Chris T.

    I'm on a mission to find the best cupcake here in Chicago. So when I learned the famous Magnolia bakery from NY was here, I was super excited to try. It's a cute place, and like other reviews have said: the service wasn't anything special. But on to the main event: Red Velvet Cupcakes! I have to say it was ok, for one thing, it's not as exciting to look at as a cupcake from Sprinkles or Crumbs - which each have their own exciting signature appearance. It was also much smaller, while being similarly priced. As for the taste, it was just ok, and everyone I've shared one with has agreed. I think that Sprinkles may have the best red velvet I've had so far, but I've still got other places to explore. What was great was the Caramel Pecan Cheesecake, it was sinfully delicious! (that's the first time I've ever used the word "sinful" btw). I'd definitely recommend trying that over their cupcakes.

    (3)
  • Peter Y.

    They get 5 stars for one thing and one thing only. Their red velvet cupcakes. Don't even get anything else, because that will just spoil your experience here. Try to imagine bits of fluffy heaven inside your mouth, topped with melt-in-your-mouth cream cheesy topping, because that's exactly what you will be getting. Oh, and SNL made a rap about this place, so it's gotta be good.

    (5)
  • Kim B.

    I came here after a disappointing dinner experience at a nearby restaurant. Luckily, the banana pudding and cream cheese brownie really cheered me up. Both items were not too sweet which I appreciated. The only reason I'm giving Magnolia 3 stars instead of 4 is because of the service. We walked in around 7:20pm and they were already cleaning up for closing time at 8:00pm. There was a guy mopping the floor around us while we walked and the staff behind the counter seemed preoccupied while we were trying to order. Businesses shouldn't start closing down until after closing time, not 40 minutes before. I felt uncomfortable and rushed while dining there and that shouldn't be the case when I'm a paying customer.

    (3)
  • Kymberly J.

    Wow, what a disappointment. The hype far exceeds the experience and the food. First of all, who sells a red velvet cupcake without cream cheese frosting. The cake part itself has little flavor so we're all looking for the frosting to make the cupcake exciting! What a super let down. We waited in line for about 10 minutes and then went up to the counter. I really wasn't sure where to go. There are no "order here" or "pay here" signs. If the place was wide and the counter facing the door I might have been able to figure it out but this place is long and you cant really see whats going on at the counter. It was a total cluster you-know-what. I will give them one more shot to wow me with their chocolate and then I'll go back to eating at Sugar Bliss a mere few blocks away....Or better yet Beard's Papa (cream puffs!) inside Block 37.

    (2)
  • Saba H.

    The vanilla cupcake with chocolate frosting always delivers and the red velvet is one of the best I've ever tasted. I frequent the Magnolia in New York but have never been to the Chicago location until now. This trip to Magnolias was brought on after a visit to Molly's Cupcakes. My husband liked their red velvet with cheesecake frosting, but I thought the cupcake was lacking compared to Magnolia's red velvet. The cupcakes are moist an taste like a cupcake should. Frosting is wrapper-licking good.

    (5)
  • Samantha E.

    A little bit of NYC in Chicago. Too bad it is not my favorite NYC cupcakery. Anyway, Magnolia is in a great spot for tourists shopping on State. When I came by on a Friday evening they did not have many options to choose from. I'm not too sure why because they were open for another 5 hours. You'd think they would bake a bit more. We went with a caramel cupcake as well as a chocolate cupcake with vanilla buttercream. Good but I would not go out of my way to get it. Sprinkles is more convenient to me so I will stick with it.

    (3)
  • Yuerong G.

    Been here twice. Their banana pudding was wonderful, we tried the pistachio cheese cake, and we love this! I don't know why have a mediocre average yell rating, but it is definitely five star for me!

    (5)
  • Courtney K.

    I went here for the first time today with a couple of co-workers. I noticed a yummy looking cookie with no tag, so I asked the young lady behind the counter what it was. When she finally deemed to make eye contact, she said chocolate chunk with salted caramel. I smiled and asked her about the toffee peanut butter bar. She commented that there's nothing there she doesn't like. I told her that I'd take the cookie, and then I walked down to the register. The main thing that registered for me was surprise when the cashier told me $3.86. I asked and he said, "It's one of our new cookies. We've only been making it about a week." I said it cost more than the bars, and he just shrugged. I told my co-workers as we walked back to the office that my feelings were actually hurt that the unmarked cookie cost that danged much. In fairness, I will say it was tasty, but it blew the bottom out of my $5.00 lunch budget. I was prepared to pay about $1.50 and that would leave the $3.50 for my usual soup. It is unlikely that I will ever step foot in there again, never get a second chance to make a first impression, and this one left me scarred.

    (2)
  • April M.

    When I think of Magnolia Bakery, I only think of one thing... BANANA PUDDING! On my last day in Chicago, I paid a special visit to Magnolia because I had this crazy-stupid craving for some of their uber delicious Banana Pudding. After my first bite, I was in complete bliss and relieved to find that it tasted just as good their LA location - theBOMBdotCOM! For any first timer, I highly suggest you to try their Banana Pudding. I like how they sell it in not 2, but 3 different sizes. So if you're skeptical and/or counting calories, there's a small size, but if you feel like binging on Banana Pudding, there's a large size. I purchased the medium (12 oz.) for $5. Like every other Magnolia, the interior of this location has a vintage look and feel that's inviting, and plenty spacious. It's totes adorbs! I'm not sure how the cupcakes are here, but having tried them at their LA branch, I made sure to stay far, faaaar away from them here. I found the cupcakes to be rather.. err, umm.. uhh, sh*tty. :X Just keep your eyes on the prize: BANANA PUDDING!

    (4)
  • Mindy N.

    Oh gosh...LOVE this bakery! We don't even live in Chicago but make a point to stop in when we fly in/out of this city to at least get some banana pudding...it's the best we've ever tasted!!!! Not to mention their cookies/cakes/etc are exceptional! Not to mention the place is really cute and the staff is always so nice!!!

    (5)
  • Rogei M.

    Had to check out this cute cupcake boutique. Famous bakery from NYC advertised by Sex in The City. Bakery did not have that many flavors available. Really, wanted to try the Red Velvet flavor but the lady before me took the last one! Had a Vanilla and Chocolate flavor cupcake. It was good/moist but more on the sweeter side. Staff was nice but nothing outstanding about there service. Cafe was clean. Cute decor.

    (3)
  • Matt M.

    Find another bakery. Ordered a birthday cake for my wife over the phone for pickup on Sunday. Confirmed with the girl on the phone that I would be picking it up on Sunday. Arrived on Sunday only to get a blank stare from the cashier when she couldn't find my order. Turns out, even after confirming the pickup date, they screwed up and made the cake for the day prior. She then handed me my wife's, now day-old, birthday cake and asked me to sign for it. Are you serious? There are soooo many great bakeries in Chicago (Alliance, La Farine, Bang Bang)...why would anyone ever want to go to Magnolia? Their one focus is on selling freshly baked goods, and from my experience and many others I'm seeing here....they fail. Support a local bakery. Magnolia can try a city with lower expecations....maybe Detroit or Cleveland or something.

    (1)
  • Kate V.

    The red velvet cheesecake and white-on-white cupcakes save this review. Those two items are worth dealing with Magnolia, most days (not today, see below). They are the best of their kind I have come across... Worth every penny. The rest of the cupcakes are just ok. If you want any other flavor, Sugar Bliss is the way to go in the Loop. (Outside the Loop, Flirty Cupcakes is where it's at!) But back to Magnolia. The store is cute, it's got a good location, but the staff is hit or miss. Somedays they are so wonderful: engaging, interested, fun. Other days, like today, they couldn't give a crap and make it obvious. I just didn't want to spend my money at a place that was so "meh" to me. What really pissed me off today, though, has nothing to do with the staff. Someone up the ladder decided that if you want to get 2 cupcakes, you must get them in one box, otherwise you have to pay $1.00 extra for separate boxes. So I understand trying to save the environment and all, but I can't be the only person who has ever gone into a cupcake place to get one as a gift for someone and then decided to get one for myself. Why are you charging me more after I decided to already spend more at your store?! When I told the girl (who, I already noted, could care less) that these cupcakes were going to two separate places, she just continued to look at me without giving a crap. I thought about it for 30 seconds or so and decided to vote with my wallet and walk out. Yeah a dollar isn't a lot, but it was the principal of the thing. So Magnolia got none of my money instead of what they could have had, minus one dollar. I'm thinking this policy should be rethought. I'll stick to Sugar Bliss in the meantime.

    (3)
  • Noomi J.

    Hummingbird cake (~$6 for a slice) - 5 stars. One of my all-time favorite desserts. It was moist, frosted Southern decadence. I imagined sitting on a porch swing on a cool summer day, waiting for Ashley Wilkes to ride up the lane of trees, vault down from his steed, and...*insert silly romantic musings* Banana pudding (~$7 for 16oz) - 4 stars. Super-rich dessert. I can only eat a few bites at a time. Chunks of moist Nilla-wafers-turned-cake and bananas swirled into the thick, whipped filling. Pretty good, but my go-to is still making Paula Deen's version.

    (4)
  • Shindanee K.

    Buyer beware. Crooks work at this location and my credit card was stolen here by an employee and charges were racked up. Anyway, long story short please be aware of your belongings and pay cash.

    (1)
  • Mike S.

    I love their red velvet cupcakes in NYC. Something is missing in the atmosphere from the Rockefeller Plaza area bakery, but it is nice not having the long waits. It was my first time at the Chicago store. No line at all like in NYC and good variety of cupcakes. I loved that they had a gay pride theme cupcake! Next time I go I'm going to have to try the banana pudding after reading the yelp reviews:)

    (4)
  • L L.

    Magnolia supposedly has a good reputation, but to be quite honest, they charge WAY too much for the actual quality of their desserts. The cupcakes are pretty small for what's being charged, and it's not like anything there is more unique than anything else.

    (3)
  • Suzanne V.

    Our student newspaper reviewed several popular Chicago cupcake places, which immediately caught my attention (sorry, sports section!). Sprinkles: had it. Molly's: been there, done that. Magnolia bakery? Hmmm... So I recruited a partner to venture downtown on this rainy Sunday for a "cupcake crawl." The venue itself couldn't be cuter. The marble tables, ice cream parlor seats, twinkling lights, and pastel color scheme immediately transported me away from the dreary weather to a happier place. There are plenty of options, from cake by the slice, pies, brownies, mini cheesecakes, cookies, and coffee drinks, but what I was after were the cupcakes. At first, I was uninspired by the traditional flavors offered, but one of the employees insisted that the hummingbird cupcake was a best seller. The last time I had hummingbird cake was in life skills class in high school, and I was curious to experience it again. The first thing I noticed when peeling back the paper liner was the weight. It was heavy, but in a moist, not dense way. My first bite confirmed that this cupcake was fresh and perfectly baked, bursting with flavor. I could taste cinnamon, crunchy pecans, fresh soft pineapple chunks, and a thick cream cheese frosting. Not the fluffy, tangy kind, but a rich sweeter kind that paired nicely with the base. Overall, I say this cupcake beat out most I've had from Sprinkles!

    (5)
  • Louise B.

    Not taking anything away from the pastries, had a bad customer service experience with mgr, complained that cake was packaged in a shopping bag with no tissue or carton or anything covering the cake, instead of an apology mgr got into a verbal argument trying to explain to me that the health dept does not require that they cover the product and that I should request that my cake be wrapped next time, I was so taken aback, never heard of anything so stupid . I have been to this pastry shop several times before never experienced this lack of customer service, I don't know how long he has been mgr but i do remember ordering a cake for the Xmas holiday about 2 yrs ago and there was some issues with the cake in which the mgr apologized and made the situation right , without hesitation ! I asked for a refund ,anybody in the food industry should know you don't place pastries naked in a shopping bag., even the cashier as she was ringing me up thought it was unacceptable and attempted to wrap my cake , before I asked to speak to mgr, Will not be going back,

    (1)
  • will r.

    We had a strawberry and marble cupcake. Also had a strawberry rhubarb and brownie. My wife didnt like her but I enjoyed them. I didnt care for mine but she enjoyed mine. We also had milk and chocolate milk. I would pass on that. Total was 22$ place is cute. Whatever you do dont serve yourself with what they have sitting on the counters. The lady was extremely rude afterwards. It was an honest mistake and she made us feel very uncomfortable about it. So unless you want to feel like a common criminal make sure to ask or tell them what tou want.

    (4)
  • Shanti N.

    I came here for a midweek pick up, deciding to get a couple of cupcakes to go. I do like the layout--very bright, airy, and clean, but it seems like this shop is coasting on its reputation, instead of the quality of the cupcakes. The offerings are fairly standard--red velvet, chocolate, lemon, etc. This is not necessarily bad, just wish that the offerings were better executed and it almost seemed like the selection was overwhelming, with cookies, icebox cakes, and some flan-looking items on offer. The counter service was polite, if somewhat fumbling. I ordered two cupcakes--the devil's food and lemon--to go, and the server seemed unclear, at first offering them to me on a plate, as if I would sit in the center of the store, on a weekday and chow down on two cupcakes in a single sitting (well, I might, but those pesky societal norms just keep creeping in). I haven't yet sampled the devil's food and I'm hoping that it will redeem Magnolia in my book, as the lemon flavor was overwhelmed by a greasy buttercream that struck me as being redolent of Crisco. Even though the consistency of the frosting wasn't heavy, per se, it struck me as cloying. The cake itself was fairly moist, with just a touch of tartness, but nothing that would keep me coming back for more. I will probably stick with Sprinkles or Sugar Bliss for my cupcake fixes from now on.

    (2)
  • Grace E.

    Four stars for the banana pudding & country chic interior. If you're looking for unique and creative flavors, nothing else really fits the bill. That is all.

    (4)
  • Heather H.

    I'm a little saddened to see the lack of reality in previous reviews on the high prices of the cupcakes cookies etc. These are city cupcakes, these are the infamous Magnolia bakery cupcakes. Don't be surprised if your cupcake is a little over $3.00. I was happy to find this sugary outlet in downtown Chicago and immediately drew into the pastel frosted dreams and settled down to a vanilla cupcake. Moist with little crumble and a nice thick layer of frosting suited me just dandy. The cakes were beckoning to me to be sliced with a decadent amount of colorful frosting. -My only gripe was the pushy counter service, I just wanted one cupcake to go but kept getting informed that the box I was getting was built for two, hence to purchase another one. Ignored and just put the one in the box.

    (4)
  • Jean M.

    As if the banana pudding needs more compliments..Do It! Fortunately for me, I tried a sample in enough time to change my original order.

    (4)
  • Kristina K.

    I give you one star because your evening service SUCKS! Horrible service and honestly mediocre desserts!

    (1)
  • Linda G.

    Soo I went out of my way to try this place that everyone said I had to visit. I must say I only tried the cupcakes and banana pudding and don't see what the big fuss is about ? The banana pudding is good actually really good but did I need to go out of my way ?? Maybe, maybe not ? The red velvet cupcakes didn't do a thing for me. I took a bite and didn't finish it. Maybe the other treats were better ? I won't know because I don't think I "have" to have it.

    (3)
  • Tina Y.

    Good cupcakes but a bit expensive.

    (4)
  • Rob S.

    If you enjoy paying tall cash for cute packaging and grocery store-quality cupcakes, this is the place for you.

    (1)
  • Mahsa T.

    The perfect little spot to grab a cupcake and coffee with your girlfriend and catch up on a quiet Saturday morning. The sugary cuteness of this place can make a rainy, dreary day disappear. The cream and mint green pastel colors on the walls, the wainscoting, the hardwood floors, the vintage tiles, the circular marble tabletops, the bold blue chairs, the brightly lit glass-front displays, the colorful apron on the mannequin, the cute merchandise along the walls...you get the picture. This is what a picture-perfect bakery would look like. Perhaps the look of Magnolia set up overly high expectations. The baked goods in this bakery look better than they taste. The employees were not as cheerful as the decor. My coffee was good, but drowning in cream. My red velvet cupcake--icing was delicious, cupcake was also good but not as moist as I've had elsewhere. Cupcakes run in the $3-$3.50 range. There's also an assortment of cheesecakes and puddings. Grab the quiet table on the left as you enter and enjoy a little bakery treat here.

    (3)
  • Rhoda G.

    My first Magnolia experience was in NYC when I went on the Sex and The City tour and the cupcakes were amazing. It's been over 6 years since I had any Magnolia cupcakes, so I decided to check them out. Definitely not the same and not that great. I got the vanilla cupcake with chocolate frosting and sprinkles. I thought the cupcake itself was dry, but the frosting was good. I did try their banana pudding and that's the real winner at this bakery. The chunks of bananas and bread were delicious. Sprinkles, Molly's, and Crumbs are better. I do want to come back to try their red velvet and get some more of their banana pudding.

    (2)
  • Chris D.

    I finally decided to indulge in the banana pudding at Magnolia after hearing so many great things about it. I was going to get a cupcake and some pudding, but after seeing that a "bite-size" cupcake was $4, I decided to skip the cupcake. Like many things, I think that the bar was set too high so it could never meet my expectations. It was good however. My $5 and I won't be back for more anytime soon. According to myfitnesspal, a 133 gram serving of Magnolia's banana pudding has 330 calories. Therefore, the 12 ounce or 336 gram serving comes in at a whopping 833 calories, let's call it 850 calories. Mind you this is only a few spoonfuls of pudding. There are a lot better ways to spend 850 calories. Also, who shares one of these? I finished mine under a minute, eight spoonfuls or so. 100 calories a spoonful! I think a pint of Haagen-Dazs is a better caloric expenditure.

    (3)
  • Audrey A.

    First time at Magnolia! So I get in line with my aunt and two women fell in line behind us. They were unfamiliar with the bakery so they started asking one of the employees questions about the cupcakes like how certain ones tasted, what she would recommend, etc. I specifically remember one of them asking how the Pistachio cupcakes tasted and the girl behind the counter said, "I've actually never had pistachios in my life so I wouldn't know." I believe the other woman asked if she's ever had the blueberry jamboree and the girl also said, "No, but I hear that it tastes a lot like cheesecake." What is this? You're working at a specialty bakery. You should know at least a little bit about the products you're selling. They should probably consider training their employees more and having them taste the cupcakes in order to better handle situations like that. Anyway, the lackluster customer service aside, their Red Velvet cupcake is pretty good. I was taken aback when I took my first bite because it was topped with buttercream frosting and not Cream Cheese frosting, but it still tasted so sinful and perfect with my hot chocolate, which was actually just "meh" for me. I'm not even sure if they used anything I couldn't have gotten across the street at Target. Now that I'm reading the reviews and looking at the photos, I wish I tried the banana pudding. Next time. If there is a next time. The shop is cute and on an ideal area along state street. The interior is decorated perfectly for a kawaii princess such as myself. I was even compelled to go to the bathroom even though I had no business to take care of just because I wanted to see if it was just as cutely decorated as the rest of the place. And it was. There was a serious hipster vibe going on, but I didn't really mind. It's a bit overrated, but it's one of those places that you pop in to try out just because it's famous.

    (3)
  • Alisa M.

    I ordered the classic icebox cake and the honey cake cupcake. The honey cake cupcake looks very simple with some powdered sugar dusted on the top, but since it was a special, I wanted to try it. I heard that the banana pudding is really good, so I was bummed that we didn't order that. There's always next time! The classic icebox cake was not as good as I thought it looked. There was a little too much icing and it was very sweet. The honey cake cupcake was pretty good. Nothing out of this world, but the cake was moist and the powdered sugar complimented the taste of the honey. I'd come back to try the other cupcakes and the banana pudding.

    (3)
  • Latosha N.

    My husband and i knew we were going to have a small wedding, so we visited a few bakeries before we decided to go with Magnolia Bakery. As soon as we walked in we were like: this is the place! The staff was friendly & helpful. We took pamphlets home, then ordered a Hummingbird Cake over the phone. After the ceremony, we headed over to Magnolia Bakery and had a mini-reception right in the store! The manager was nice enough to put it on a cake platform for us. She then gave us plates & utensils so we all could share. It was really cute! And the Hummingbird Cake was soooooo delicious! Awesome experience all the way through :)

    (5)
  • Don J.

    After living in NYC and being a huge Magnolia fan for years from visiting their Greenwich Village location, I was completely disappointed and had the most frustrating experience at the Chicago location. I came around 11am on a Saturday morning; hoping to pick up a dozen cupcakes to take to my friends in the suburbs (who also lived in NYC and have been huge fans for years), only to find 10 cupcakes on display. I asked the lady at the counter if there were any other flavors available (not even asking for special flavors but the basics - red velvet and vanilla with vanilla frosting) and that I would be willing to wait for them to frost them as I saw 2 speedracks filled with baked cupcakes that needed to be frosted. She turns to look over her shoulder and asks 1 of her 7 colleagues behind her if they could frost them, but the response was 'what is out is what we have.' The 7 colleagues behind her were either frosting boxes of mini cupcakes, working on other orders or goofing off and hugging each other. I could then see stacks of boxes filled with mini cupcakes, so, I then asked if I could buy a box of mini cupcakes that were already boxed and prepared. I was then told that mini cupcakes are only available for pre-orders. The lady at the counter, then left me no option but to purchase the few cupcakes she had out. She kept holding the empty box just waiting for me to select one of the cupcakes on display that she knew I didn't even want and at $3.50 each. It is unreal that a cupcake shop that is 3 times larger than the location in Greenwich Village did not even have the basic cupcakes available to purchase on a Saturday morning which I would think would be one of the busiest days for them. The poor customer service and unwillingness to help with a simple request was just extremely frustrating. I won't be back.

    (1)
  • Amanda L.

    To be honest, I expected more from Magnolia. We went to one in NYC and it was phenomenal. This one, though located across from a hugely busy area (tons of shopping, and the Chicago Theater), seemed overwhelmed and understocked on the afternoon we went. All we had to choose from were a few cakes (more than $6 a slice!) and vanilla/chocolate or chocolate/vanilla cupcakes. There were some straggler cookies and bars, but other than that, empty cases. I know that most baking happens in the morning, but if you know that you are this popular, you need to keep those cakes cooking all day! Still, the cake I had was incredibly rich and too sweet, so I couldn't even eat half of it - a complete waste of money. My husband liked the peanut butter toffee bar he had, but to be honest, I'd rather go to More or Crumbs next time I'm downtown.

    (2)
  • Christine D.

    It was Fat Tuesday and my husband and I though a cupcake would be in order whole we were downtown. As we were walking along Block 37 he kept repeating "magnolia Bakery" over and over. We were excited for something sweet. Then we walked in the door. The stench of a dirty mildewed mop overpowered the space. Our appetites were gone and we just walked out the back of the bakery. It was so gross. I just wondered if they cannot even bother to change mop water or a mop head then how are they handling the food. Sorry Magnolia, with more than 4 people working at that time not one thought, that doesn't smell right let's not mop the floor with it?

    (1)
  • Sharee M.

    Quick review about cupcakes at Magnolia Bakery. I love cupcakes! I came here to get one cupcake, but the descriptions made me a bit curious. So I pick up the red velvet vanilla on vanilla, and I forgot the name of the third :( I was very disappointment with the red velvet. I would say its a nice try, but not close to any I have tasted in the city thus far. I love the vanilla and vanilla. The frosting as a bit sweeter than excepted, but i like it that way. The third was so good. I know it was not the banana pudding everyone is raving about, but it was really good. I might stop by Magnolia Bakery again to pick up this banana pudding cupcake after I get off the South Shore train, but I won't be tempted by my passing of this store anymore.

    (3)
  • Stephen S.

    Magnolia is like a good ol' friend in the bakery and cupcake world. It doesn't offer quite the best as then you'd probably be hanging out with this friend more often, but it's so consistent and trustworthy that every time you do swing by you ask yourself why you don't do so more often. I'm not a cupcake person myself but enjoy them at Magnolia's just fine. What really grabs me though is their banana pudding. Seriously, you may overlook it because those little cups don't have the same "wow" factor in the display case as a cupcake but you're mistaken. That little cup is filled with nilla wafer, banana-y, pudding goodness. Get a large if you intend to share, but even then, you probably won't want to.

    (4)
  • Taylor N.

    After hearing Magnolia Bakery had a location in Chicago, I was dying to try their desserts while on my trip. Finally on my last day, we made a stop at Block 37. The atmosphere inside is so chic and classy, plus I loved looking at the displays and variety of desserts. Inside it is a little disorganized, but I guess that is inevitable with a place as popular as this. My boyfriend and I shared a Mini Pumpkin Cheesecake and Banana Pudding, both were ridiculously delicious!

    (4)
  • Amy H.

    Do you know that moment when you have to go to someone's house for a book club or a girl's night and you know that you have to bring something, but aren't sure what to bring? And the thought of making something is too much for you? Do you want to know what I do in those moments? I order an ice box pie from Magnolia Bakery. The Blueberry Jamboree is my favorite, but the Snickers pie has also been a big hit. Easy peasy. I just wish that they had bigger containers of banana pudding for me to bring to my little shindigs (even if some of those shindigs are me sitting alone on my couch in my pajamas catching up on my DVR).

    (4)
  • Pirates C.

    Service is ok because the way the setup their ques are confusing and not productive. It's chaotic when you have groups of people waiting. The cupcakes are just okay. Nothing special. But, the FOUR STAR rating is for the banana pudding. Best anywhere on the planet! It's not cheap but they do pack the container so it's worth it.

    (4)
  • Kasey A.

    This review is based on the banana pudding alone. It's amazing. I've never had better pudding. Don't know about anything else cuz I don't bother.

    (5)
  • Francisco R.

    First and foremost, their Banana Pudding is amazing. Their service on the other hand is not nearly as sweet. I just ordered a Pecan Pie for Thanksgiving. I was going to get a 9" Pie, and two Mini Pies until the guy taking my order over the phone quoted me a total of $78. I corrected him and said that it should be closer to $40 (from the menu that I had just downloaded from their website at 3PM on 11/19 that said that the 9" Pie was $24 and each Mini Pie would be $8). He then said the the total was $58. Apparently each mini pie had gone up to $10. I argued with him over the menu price for a few minutes and he said that I could contact their corporate headquarters to see about a refund. I told him to forget it and to just give me the 9" Pie for $24. He agreed and then the total came out to $30! Apparently there is a $6 pie tax! When I asked him what the price difference was, he said that pies are $24 to $28. This was news to me since their menu just listed 9" Pies for $24. Their stuff is expensive enough as it is, and on top of that I felt that I was getting the wool pulled over my eyes. I don't mind paying $28 for a pie but don't advertise them for $24 and then charge $30 for them. Most places that had a price disparity between what they advertise and what they were charging me for usually gave me the advertise price (isn't there a truth in advertising act that was passed recently?) not Magnolia.

    (2)
  • Angie M.

    Five stars for the Blueberry Jamboree Icebox Pie alone. Tell me THIS doesn't sound amazing: pecan shortbread crust layered with whipped cream Jamboree cream cheese filling and fresh blueberry topping. It was pretty freaking amazing. *burp*

    (5)
  • Corinne M.

    Visiting Chicago on a frigid day. This place was amazing. I had the banana pudding recommended by sister and my husband bought a key lime pie. I live in Florida and visiting Key West several times in my life this is by far the best key lime pie I tasted. I want the recipe.

    (5)
  • Niti B.

    Well high hopes and so disappointed in the follow through! You would think a bakery with such a strong standing name would have a magnificent cupcake! After standing in line for almost an hour in New York and having to leave cupcakeless I was anticipating to have treated myself to an amazing cupcake once the bakery opened in Chicago. I finally made it out to the hot spot after fighting temptation to break my diet and the two cupcakes I got for myself and my friend were the banana cupcake with chocolate butter cream and the chocolate cupcake with chocolate buttercream. I was super disappointed with the selection that day and wished they had a more traditional cakes to taste for a real review. The chocolate cupcake was moist and the buttercream was smooth but not as fulfilling as others. The banana cupcake should just be called banana bread. Unbelievably horrible to call something that is a bread a cake!! Also have to note that the cake is WAY to SMALL!! I don't think I care to go back...but atleast I can say I've been!....

    (2)
  • Leah C.

    This place was decent but given it's NY reputation, I expected more. When I visited (mid-week, mid-day), it certainly had quite the crowd and it was extremely chaotic - no real lines, just a free-for-all scene. Call me Type A but I prefer orderliness when I visit places. Anyways, the cupcake selection was really disappointing. They only had chocolate, vanilla, and red velvet. I'm not sure if that's the norm for them or I caught them on a bad day. Regardless, I definitely expected a few more choices. Moreover, the cupcakes themselves were small - pretty much the same size as the ones you make at home in a standard pan. Besides cupcakes, they had a nice assortment of cake slices, icebox treats, mini cheesecakes, cookies, etc. As a hobby cake decorator, I have to say the frosting and decorations on the cakes were not at all impressive. I ordered the caramel pecan cheesecake (~$8) and my boyfriend ordered the banana bread pudding (~$5 for a small). My cheesecake was really good (but not great) - The most memorable part was the crushed pecan crust. Overall, $8 seemed really overpriced. My boyfriend's banana bread pudding was definitely the highlight. The pudding was super airy, had a strong natural banana flavor (not artificial flavoring) and decent sized chunks of bread swirled in. All in all, it was an "okay" experience but I'm not super eager to return.

    (3)
  • Kirsten A.

    Finally got myself to Magnolia. It was a sweet daytime visit. The poppy, retro vibe mixed with vintage cake plates and pretty pastels makes it a great place for sitting and eating your delicious cupcake. We stopped by mid morning during the week and they were really low on cupcakes. But the lovely ladies frosted some while we waited so we could have our choice. The Pistachio was very yummy, not overly sweet, but hit the spot. The frosting was super light, whipped, and just had a hint of cream. Plus the plate came sprinkled with a little garnish. I also love that they sell milk, although selling it in cartons would totally fit their vibe better than the disposable plastic cups. They do lose a star for the crazy confusing layout...where's the line? Where do you pay? Can I get a cupcake by the cookie counter? But it's a definite cupcake repeat!

    (3)
  • monica l.

    I've been hearing about this bakery but since I work on Michigan Ave. I don't venture to State Street all that often. I saw the sign from the bus so I decided that I was going to treat myself. I walked in and I absolutely loved the design but there was no greeting or welcome. So I started to peruse the glass case, still no one acknowledge me so I had to ask for assistance. I really wanted the Mini Banana Cream Pie but thought that $8.00 for it was a little steep for the size but hey it's my treat day. Unfortunately, they didn't have it. The pie was actually Coconut Cream...I decided against it. I decided to try the Banana Pudding (12 oz. $5.00 since they didn't have the mini) and a Oatmeal Cookie. The cookie was diminutive in size but hey for $1.00, I guess that I won't complain too much. As far as the taste, the Banana pudding was really good. The cookie was just o.k...nothing special. Overall, I might come again for the Banana Pudding if I really want to splurge on a treat and happen to be on State Street.

    (3)
  • Christina F.

    The first time I went to Magnolia's was when I was 18. I lived in Boston at the time and went to NYC with a couple friends who raved about it. Every time since then I would go back when I was in the Big Apple. My favorite was always the red velvet. When I found out they were opening a location in Chicago I was a bit hesitant, hence why it is taking me so long to write this review. The Magnolia's I fell in love with is in Greenwich Village and cupcakes are best enjoyed on a park bench during a breezy summer day; like an escape from the hustle and bustle of NYC. State St, Chicago in the winter (or summer for that matter) does not give off the same vibe. The first time I stumbled into this location was late Saturday night. I had to go to the bathroom and decided to pop in and get something so I wouldn't be rude. I grabbed a peanut butter cookie, paid the $1.11 and went pee. I brought the cookie home with me and ate it the next morning. It was actually delicious. The right amount of crisp and chewiness; you could tell it was made with fresh ingredients. I decided to try it in between classes this week. I really wanted my red velvet cupcake so I was willing to wait until they were frosted. When they were done, they told me it was vanilla frosting. No thanks, red velvet is only good with the cream cheese frosting. After looking at the chocolate and coconut, I decided to go with coconut. It was a bit bigger and had a heaping mound of frosting. I decided to sit inside and have it. The décor is very doll house tea shop like. Light green and cream colors make the place look cutesy. The bakers in the back using old school machines and blenders add to the feel. Kind of doesn't fit in the Loop atmosphere. I bit into the cupcake. Wow, was it good. Might have almost been as good as the red velvet. The whipped vanilla frosting with shredded coconuts was the perfect complement to the vanilla base cake. I also grabbed another peanut butter cookie and a chocolate chip one to take home. They were equally as yummy and fresh. The prices for cupcakes seem a little high ($3.50-$4.00) but it's a commodity like fruit. They will overcharge if they can! Bonus: I think they are trying to start up a muffin business and I just so happened to stumble in when they were promoting it. As I got to the counter they asked me pumpkin or banana. I told them to surprise me and I got banana. It was a full sized, free sample muffin. Thanks for the breakfast the next day!

    (4)
  • Claudia D.

    A bit pricey OK cookies

    (3)
  • Lydia R.

    I had a plain vanilla cupcake, which is a perfect example of this bakery as a whole. There were fun "Dexter" cupcakes with shards of "glass" and "blood". So the variety in cupcakes and decor made up for a very average, but still tasty cupcake.

    (4)
  • Abby I.

    I love Magnolia's New York purely for the cupcakes. But Magnolia's Chicago I love for the cupcakes and adorable interior. As a girl that loves pastel colors, beautiful fonts, and delicious pastries, this place is heaven. The staff is friendly and helpful despite what previous reviewers had said. I came on a Thursday afternoon so there was ample seating space and stocked cases full of freshly made treats. (The location in New York usually has a line out the door and absolutely no seating space. Thank you Carrie Bradshaw.) I had the red velvet cupcake (way better than Crumb's) and a chocolate chip cookie. Both did not disappoint. Their buttercream frosting is divine. If only I lived in Chicago, I would be a regular. Love you so much Magnolia's, xoxo.

    (5)
  • Christina F.

    Meh. I stumbled into this place actually looking for another cupcake shop (I'm doing this thing where I am trying to find the best cupcake in Chicago). Since Magnolia was on my list anyway, figured I'd give it a go. First impression- this store is super cute. Has a 1950's kitchen feel and the decor was very inviting. After perusing the selection, I was disappointed at the lack of variety. Several flavors listed on their website were no where to be found. :( So, I asked the lady behind the counter what their most popular cupcake was and without hesitation she said Red Velvet. I picked out one of those and grabbed a seat by the window. Sad to find out the cake was not nearly as moist as it could be. Good thing I had a glass of water by my side. The frosting was really creamy, sweet and delicious but the cake lacked the buttery softness a red velvet cupcake should have! Minus 1 star for lack of variety and minus another star for a dry-ish cake.

    (3)
  • Jennie C.

    I think I'm gonna officially cross off cupcakes from my food list. Stopped by here for post-shopping refueling, because the decor looks cute and I know how popular the NYC location is. Got the orange date cupcake and raspberry iced tea. The cupcake texture was quite coarse and buttercream was a bit greasy. The only thing going for it was it's not cloying sweet. But a subpar cupcake for $3.50? No, thank you.

    (3)
  • Belle L.

    2-bite cupcake for $3.50. Moist. Just right sweetness on icing. The price is right multi-layer cake slices is scary. Great helpful staff. Excellent coffee nook with trash and recycling bin.

    (3)
  • AJ T.

    Food is meh, prices are bad, but at least the decor is cute. Ordered: - Coconut cupcake (1 star): This was seriously not good. Awful airy (not in a good way) frosting with dry inedible cake. Actually threw this away. - Carrot Cake (3 stars): Huge honkin' slice of pretty moist cake with an excellent cream cheese frosting, but this carrot cake featured pineapple, which I just didn't enjoy. - Coffee (3.5 stars): Nothing to complain about. Wouldn't go back... If you're in the area, just head down stairs to Bead Papas where you'll have the best cream puff of your life. And I don't even like cream puffs.

    (2)
  • Melissa M.

    When a tour I went on ended in front of the Magnolia Bakery store, I had to keep myself from jumping like a giddy little girl. Inside there was a selection of cakes, cheesecakes, cookies, & cupcakes. Well, of course, I wanted one (or two) of everything! However, I opted for a cupcake and i bought a macaroon for later. I can't say that either was my favorite. The macaroon was ok, but just didn't thrill me. The cupcake was moist, but the buttercream frosting was way too much and way too sugary for me. I had to push most of it off. Also, I think the cupcake was rather small for a $3.00 price tag. I'll probably go back just to try some of the cakes and cheesecakes, but I'll probably pass on the cookies & cupcakes... been there, done that.

    (3)
  • Miss G.

    5 stars for their banana pudding!!! 4 stars for the snookerdoodle cupcakes (cinnamon flavor) sadly they only have the snookerdoodle once a week, thats the only reason i gave an overall 4 stars review.

    (4)
  • Cristina D.

    Fantastic banana pudding. Cupcakes are good. However, slices of cake can be very dry. Negative- one should not have to hold one's breath upon entering. The entryway mats always smell of mold or mildew and deter me from entering each time I consider stopping for a banana pudding.

    (2)
  • Lauren-ashley B.

    My friend took me here this Thursday. It's new on State street directly across the street from Macy's. This shop is the cutest little cake boutique I have ever been in, it's definitely an inspiration for when I open up my own boutique. The cake boutique has a 1950's flare to it with a nice ice blue and cream colors. Even the floors play to the 1950's theme, they have a display of old fashion aprons and manual whisks hanging on the wall, they also have sprinkles that they sell in the cutest little containers. Even the bathroom was beautiful and super clean, not a spot or smell any where. They had an old fashion toilet and sink in there, so cute. The customer service really wasn't anything too special, I guess because it was an hour before closing, no excuse though. The brown sugar cookies were amazingly good, and I can't wait till I go down town again so I can get a couple of them. Th e chocolate cake with chocolate frosting was good as well, the frosting was light and fluffy and rich with flavor and not too sweet, although the top of the cupcake was crunch which I'm not use to. Don't know if that was intentional or not. The cupcake really wasn't that big, more frosting then cupcake and it was a regular sized one. all in all this is a really nice new cake spot to hang out with friends or with a date.

    (4)
  • Faye B.

    Finally found where this place was (not like it was a secret, I just didn't get around to checking it out). Turns out it is right by a gym I frequent (that may or may not be a good thing). I believe this chain started in New York and I actually visited that one. This location is not bad considering it is smack in the middle of all the shops on State Street. The decoration is very homely and welcoming despite the exterior of the building which is quite modern. Of course I only went in for a cupcake, but I may be back to try a slice of cake or other sweets next time. The cupcake was okay and it wasn't dry. We tried a hummingbird cupcake which was spot on with the banana taste. It doesn't hold a candle to my faves (Molly's and Sprinkles), but I love the cozy feeling you get when you walk in. It's way better than standing in line waiting for a Sprinkles cupcake and then bumping into everyone when you decide to occupy one of the 4 seats they have there. I may be back if the craving hits.

    (3)
  • Susan B.

    Maybe it is me but I wasn't impressed. Stopped in to get a cupcake and something to drink. This was my first time there so I'm assuming the regulars know better, but I found the whole ordering process to be confusing. We stood in line to order our cupcakes, get to the front and then we are told that the line we have been standing in is for beverages only and we need to go back to get our cupcakes. It wasn't too crowded so it wasn't a big deal. Maybe I was just hypnotized by all the sugary goodness that I missed obvious signage? Unfortunately, I wasn't crazy for my cuppie cake. I got a chocolate with vanilla butter cream. It seemed rather dry and not moist like I like my cakes. My mom got red velvet and she said it was good so maybe I got a fluke...or I'm just picky? Overall, I'm glad I got to experience Magnolia since I've heard so much about it but probably won't be back.

    (2)
  • Ashley V.

    Terrible cupcakes. I was SO disappointed given all the hype. The worst thing you can do to a cupcake is make it dry and Magnolia cupcakes were really dry. It almost tasted like it was days old. Yuck. Not coming back for sure. Would rather go somewhere else.

    (1)
  • Jaclyn L.

    Good desserts but I prefer Chicago Cupcakes to Magnolia. The banana pudding is delicious, the cupcakes are always great, the bars (specifically the chocolate peanut butter) was disappointing. I could bake better bars than what I tried. While their bakery is good, the prices are a bit higher than they should be.

    (3)
  • Amelia B.

    I'm going to have to echo everything that other Yelpers are saying here: WTF is up with these horrific cupcakes? I had been at the office working for 20 hrs straight (yes you read that right) when a friend of mine decided to stop in and bring me provisions to survive the next [x] number of hours. Besides the usual Red Bull and beef jerky (keys), she brought me a red velvet cupcake from Magnolia. Imagine my delight--I was exhausted, needed a sugar fix, and, I mean, this is THE Magnolia Bakery--it HAD to be good, right? Thank god I waited to dig in until she left, because I took one bite and threw it out. I mean, she had walked right over from Magnolia with it, so it couldn't have gone stale within 10 minutes. But it sure tasted stale. Like stale, flavorless...playdoh. Or something. Maybe other things besides the cupcake are worth it, but in terms of cupcakes, skip it, and go to one of the other billion cupcakes places here in Chicago.

    (2)
  • Mandy A.

    A coworker and I took a slow afternoon and walked over here during the summer. We both actually got the Hummingbird cupcake, which was banana pineapple pecan cake with cream cheese icing and crushed pecans. It's not really my standard choice but I am kind of red velvetted out and standard vanilla and chocolate weren't going to do it for me that day. This was really good, the cake was really moist and you could taste banana and pineapple in the cake. It was crowded but not overly so and the place is super cute. Not bad. I'd still pick a Chicago original place over this but it's a good option if you're walking around the shops.

    (3)
  • Elina S.

    Delishhhiousssss! Adorable place, yummy cupcakes, good service and great selection. We were in the area and after dinner wanted some yummy cupcakes and since Sprinkles was quite far away, we tried the next best thing. We took some to go, the chocolate cupcake with chocolate frosting was unlike any i've ever had, not overly sweet and moist cake, but that cocoa frosting was what keeps me thinking of more. My only critique is that the actual size of the cupcake is too small for charging 3.50, it should be around 2 bucks for that size, but hey if you don't mind not getting your bang for your buck, then this is the place for you. I may be back if it's close by after another dinner because cupcakes are the best dessert EVER! no matter where you are :)

    (4)
  • M. C.

    This NYC bakery now has a Chicago location. While its cupcakes (featured on Sex & the City) made it famous, those are honestly some of my least favorite items on the menu. For cupcakes, I'd rather go elsewhere. However, what Magnolia does do exceptionally well are the following: Banana Pudding Icebox Cake Brown Sugar Cookies (+ their Whoopi Cookie variation) YUM!

    (4)
  • Dustin B.

    Superb baked goods!

    (4)
  • Susie V.

    My daughter brought home 6 of the chocolate on chocolate cupcakes with a dollup of white cream in the middle and the frosting on top was the hard type with a white squiggle. I presume they were supposed to be Magnolia's version of Hostess cupcakes. Save your $ and go buy the Hostess. Cupcakes were tiny, cake was dry, frosting was so-so and the filling was negligible. Very disappointing after all the hype. At $3.50 per cupcake I expected better.

    (1)
  • Jeff J.

    I'm shocked to see so many negative reviews! I tried Magnolia for the first time back in April on a trip to NYC, and I was thrilled to see the signs up for the new location at Block 37 soon after I returned. I work right next door, so I have indeed seen the long lines (and stood in many of them). I have been disappointed a couple times when they ran out of the item I came in craving. Is it just me, or is this simply a sign that they are more popular than they can handle? Simmer down, Yelpers! I picked something new, and was pleasantly surprised by something I might never have ordered otherwise. Now I have new faves on the menu! For those who are critical of the goods - I have noticed a slight difference in the frosting from what I remember in New York. However, I have to admit - This may just be my mind telling me it's never as good as the first time. It could also be my imagination... Whatever the case, I haven't found it to be disappointing. Just slightly different. I haven't had any "dry" cupcakes. I'm beginning to think some of these self-proclaimed cupcake connoisseurs are complaining for the sake of complaining. The entire staff has been super friendly on every visit. I can tell that the management is truly dedicated. They keep a nice, clean shop. The place never looks like it's been mobbed the way it truly has! I'm sure they will get even better as they continue to fine-tune things. My final words: BANANA PUDDING. I know, I know - It's a bakery. But seriously, it is amazing. And I don't even like Banana Pudding! Keep up the great work Magnolia! I will keep coming back for more! :)

    (5)
  • Alice W.

    Don't waste your time overpriced and horrible service!!!!! Thought I would stop in for a quick birthday cake had writing put on it she spelled birthday wrong!! Called and complained the manager said I was lying... If you want old fashioned desserts head to sweet Mandy B's in Lincoln Park Service and desserts are worth it

    (1)
  • Jackie G.

    This is more like a 2.5, but I think the hype will balance this out to a 3 in your mind. I only want to give this a 2 for the cupcakes. A friend and I got two (overpriced) cupcakes for my birthday - orange with chocolate frosting and a s'more type cake. Both had very sweet frosting that was a bit overpowering on the slightly dry cupcake. I want to give this a higher rating for the decor and rating. It's super cute inside with aprons hanging on the wall and pastel type colors all around. The cashier gave us a candle (and charged for it - I'll put in "overpriced" again here) and let us use his lighter. That part was nice. I also enjoyed the coconut cake I took home. That was more moist. Having been to both this and the New York location, I don't get the cupcake obsession. That said, this is a convenient location for a quick dessert type snack in the area. You can say you've been, and paid a lunch size price for it!

    (2)
  • Anna K.

    pumpkin cupcake red velvet prior experience at the NY location was remembered to be less than subpar in relations to the flavors although service was robust and friendly considering that yea, it was NYC. cupcakes were fairly tastier at chicago perhaps nostalic accounts of home should be factored in as they do tend to make almost anything taste a bit better. one thing: why is the red velvet cupcake offered with an option of regular frosting?

    (3)
  • Ehrin S.

    SO...I have a love/hate relationship with Magnolia Bakery. Which would you prefer to hear first? Ok...I'll choose. HATE: The cupcakes. The cupcakes were bad enough to have had Magnolia on my S--List until Kingdom comes...I mean, you call yourself a bakery and you can't even make a decent cupcake? I suggest you send whoever is baking these things to Sweet Mandy B's so you can learn how a proper cupcake is made. Sorry to be harsh, but dang. That was one of the worst I've ever eaten. My coworker and I both bought cupcakes and she threw hers away after two bites. Love: The Dream bar (not sure about the name, but it has coconut, nuts, chocolate chips) and the Pumpkin Spice whoopie pie with maple cream cheese frosting. Both of these were very good. The Dream Bar was actually fantastic and was my hands-down favorite. I will return, Magnolia, to try one of the drool-inducing cheesecakes, a brownie or muffin, and definitely another Dream bar. I will NOT, however, eat another one of your cupcakes.

    (3)
  • Insun M.

    Why are the ratings so low for Magnolia?? The prices are pretty steep compared to their competition (which I'm not exactly sure why they would do that considering they have SO MUCH competition). BUT, the BANANA PUDDING forgives all sins. Just come. Don't look at the pastries and head straight for the refrigerated case and ask for the banana pudding. The small looks like a lot of pudding but you'll end up regretting you didn't get the large. They sell their cook book for I think around $20. Its well worth it. The carrot cake, cupcake, and frosting recipes are all fantastic.

    (4)
  • Sam K.

    Before you begin my honest review, I will warn - my palette isn't particularly developed when it comes to pastries. I like cupcakes - I really do - but pretty much every cupcake I've tried in Chicago, to me, could be vastly improved by cutting the sugar by one third, and keeping the fat. Also, I hate most icing. But I will put my honest review out there, which may serve the very tiny percentage of people out there who have the same taste I do. And I have to say, I really liked the cupcakes at this bakery. They're not too sweet, I can taste chocolate or vanilla more than I can taste sugar, and they're appropriately sized. The line is a bit confusing. You walk down along a counter, and if you get something at the beginning, they tell you to pass everyone else in line and go to the cashier. The people who were buying other things stayed in line, and the people who were done ordering, but didn't know the system, gave me dirty looks for cutting. But hell, I was just going where they told me to go. The clientele, of course, is the State Street tourist crowd. Take that for what it's worth. It's definitely not relaxing or quaint - in fact it's very loud and rushed and chaotic, due to the traffic, but the interior is adorable and whimsical.

    (4)
  • Ashley H.

    Nice Atmosphere. They get lots of brownie points for the decor and atmosphere. I ordered a pumpkin cupcake and I loved it. It was moist and the flavors were bold. My friend on the other hand ordered a regular cupcake and she thought it was dry and nothing special. The good: - I would come again. - Good place to bring some work or newspaper grab a cupcake + coffee (or tea whatever your preference) and people watch. -Shoot I liked my pumpkin cupcake. So, by that logic there must be some other hidden gems in there.

    (3)
  • Mark T.

    I was in the State Street area of downtown Chicago one afternoon when I had a thought: "I should go to Magnolia, since I'm in the area. If there's a line, I'll walk by and come back later; if not, I'll stop in." Thank goodness for the last minute decision. I ordered the Red Velvet cupcake and a yellow cake with chocolate icing. Both cupcakes by far the best I've ever eaten. Staff was super cool. Only gripe about this place is the fact that there's not a whole lot of cupcake variety; much like some of the other options for cupcake places in Chicago. Since this is surely a popular place for most Chicagoans, the best option is to probably come visit this place on a weekday, morning or afternoon. You'll surely get to experience the best this place has to offer. I'll definitely come back.

    (5)
  • Ali R.

    With fantastic frosting and to-die-for banana pudding, it's a shame that the cupcakes have been dry on both occasions that I've visited Magnolia. Still, whenever I'm in the area, I'm heading back to Magnolia for their banana pudding. It's just too good to pass up! Yummmm.....

    (4)
  • Arlene S.

    The Magnolia store on State Street is gorgeous and being from the south I thought the concept was well thought out with the décor and choice of pastel colors. I love the open bake area that allows you to see the baking and especially the decorating process. However, my first experience was rather disappointing. I was surprised at 1pm on Valentines Day they had no cupcakes ready. You could see hundreds being taken out of the oven but not decorated and ready for purchase. We were directed to other sweet choices. I chose the fudge/fudge brownie and a slice of the vanilla cake with chocolate icing. Just to let you know a little about me, I am from the South and have been baking with my mother since age six. I also have a part time home base bakery and have received rave review for my products. So I KNOW CAKE! Both the cake and the brownie was extremely DRY. The cake was almost the density of pound cake. That's not the texture you want for a layered cake. You strive for moisture. The chocolate icing for the cake was ok (not fudgy) but more of a milk chocolate. I also could feel and taste a hint of vegetable shortening. That's not suppose to be with chocolate icing. The brownie was also dry and crumbly. I'll probably not return to Magnolia. Sorry...

    (2)
  • Jeremy G.

    Oh, Magnolia. So glad you're here. I went with a group of foodie friends and we decimated the selections to get a try of everything. My take, simply awesome. To set things straight, Magnolia is not a cupcake place. Granted you can get some tasty cupcakes here, but it has so much more to love. Magnolia prides itself on FRESHLY making IN STORE all of its desserts. In addition, the recipes are reminiscent of those old fashioned desserts your grandmother may have made. Make sure you try the banana pudding. While most of us have had "pudding", here Magnolia somehow makes pudding into an extraordinary dessert that you can't get enough of. The icebox pies should not be missed (the traditional with chocolate wafers and whipped cream is wonderful). The peanut butter icebox pie is wonderfully rich and does not leave one wondering what its main ingredient is. The cheesecakes are also wonderful, having a silky texture that is not as dense as some cheesecakes are (I highly recommend the pecan/caramel if they have it). As for the other reviews on here, I think the people have missed the mark and are unaware of what Magnolia is.

    (5)
  • Erin J.

    Well, I had to go. I had to see what the fuss was about. Unless there was a line, in which case I'd pass. I headed to Magnolia Bakery after work yesterday with limited, although positive expectation. I entered through the inside of Block 37 and figured out that the place to start was on the State Street side. There is no board or menu for the cupcakes, which, being the most famous thing about Magnolia, was all I'd come for. It was a little frustrating. On top of that, they had a lot of people behind the counter which is great, but then you get helped way before you can even get a visual on what cupcakes they have. So I decided they'd be most likely to still have the basics, and got one of each of chocolate and vanilla, with the opposite frostings on each. They were normal-sized cupcakes and they were about $3 a pop, which was excessive to me, especially after tasting them. My take: of the cake, the chocolate tasted better and was more moist. Of the frosting, of which I am not a raving lunatic fan, both were buttercream and the chocolate was considerably better than the vanilla. I wonder if they make a chocolate cupcake with chocolate frosting? That may be worth a swing inside. But likely, if I want something sweet I'll keep heading downstairs to Beard Papa's.

    (2)
  • tatiana c.

    I am a little surprised by the low ratings for Magnolia. While I have only tried the cupcakes (several varieties), I have to disagree with the reviewers who have said that the cakes are dry. On the contrary, other cupcakes from competitors around the city had the mouth feel of dry sand. Not these! I first tried them a few months ago at a friends birthday - I had one of ear that a friend brought! Red velvet, lemon and PB&J. The PB&J were a little too peanut buttery & sweet (but a novel idea), and the red velvet and lemon were to die for. I went to Magnolia this morning to order a dozen for a party I am having next week and left with a little treat to go - a pistachio cupcake. It was divine! Super moist and sweet and the light buttercream frosting with crushed pistachios on top was delicious. As someone who bakes regularly, I can appreciate when a cupcake is moist and flavorful, something that many city cupcake places lack. I love these little cakes. Are they a little pricey? Sure. But most home bakers can't replicate the flavor and buttercream and that alone makes it worth it. The cost no more than others around the city. While the may be smaller in comparison, they are SO much better and worth the indulgence...

    (5)
  • d a.

    the people are wonderful and it's very kid friendly but I thought it was awful. I had the cake and it reminded me of the hospital food or college cafeteria stuff we usually get. Cake was not rich or moist, the frosting forgettable except for the berry stuff. Also not a fan of the packaging where it's dropped into a box with paper where you lose a lot of the cake. The cupcakes looked overpriced and I just was completely unimpressed.

    (1)
  • Karen N.

    Glad we finally got one in Chicago, not a fan of their cupcakes but 4 stars for the banana pudding!

    (4)
  • Sam B.

    For a big city, we were seriously disappointed when we walked in off the street for a sweet snack. The cakes looked great, but where a little dry and underwhelming. Not bad, but just okay. We wished we'd just gone back to Garrett's for more popcorn.

    (2)
  • Jennifer P.

    Agreed. The line/ordering system is a HOT HOT mess. I was thoroughly confused. How/where to order in this joint is not made clear. It's also a task just to view available selections outside of CUPCAKES. Also, there is a limited selection of cupcakes available...or at least this was the case upon my visit 10/6/11. The cupcakes aren't labeled, and everything pretty much looks the same, which means you have to ask " what's-what????"...annoying. However, once I got past all of the confusion, I finally placed an order and got myself a famous Magnolia's cupcake. I will say they are pretty tasty. I tried the Pink Ribbon/Breast Cancer Chocolate Cake Cupcake. The frosting is a tad bit on the sweet side, you can literally taste the raw sugar in the frosting. Although, the cake portion is pretty yummy. It is moist, rich, and full of homemade goodness. Cupcakes here run about 3.50 a piece, similar to that of the other Cupcake spots in the downtown area. What's cool about Magnolia's is they offer a new approach to the Chicago Cupcake scene.With a pretty extensive coffee and pastry menu, there are definitely more options than cupcakes, apple juice, and bottled water. Overall, I'm sure I'll be returning to Magnolia's whenever I'm in the Block 37 area!!!!!!!!!!!!!

    (4)
  • Lisa Z.

    Let's talk banana pudding. Get it. That's all there is to say about that. It's phenomenal. I also love when they're giving away free samples of stuff. The cupcakes are good too, but I'd opt for Sprinkles over theirs. The banana pudding, though, cannot be touched.

    (3)
  • Angela M.

    I might have to give Magnolia another chance and maybe try something other than a cupcake, as they have a lot of yummy looking treats. I only sampled one cupcake, but admittedly I judge restaurants one single experiences, so I'm more than happy to yelp about a place based on just a bite. The cupcake in question was carrot cake. The cake portion was good, but nothing out of the ordinary. The frosting was decent too, but definitely more tangy than I prefer. I love a good, sweet - but not TOO sweet - cream cheese frosting. This was more of a tangy cream cheese frosting... not my thing. The interior is so cute though!! Love the color and the old-fashioned feel. And it is HUGE for a bakery - plenty of room to sit down and enjoy your treats. I think the ambiance probably pulls the score up a little versus just basing the score on taste.

    (3)
  • Bernice L.

    Ooooo My Goodness..if you have not tried their Banana Pudding, YOU MUST!! The best way for me to describe it is that it tastes just like Banana Cream Pie smashed up. Maybe that description doesn't do it justice, but just trust me when I say it's amazing! Cupcakes..yeah okay..they're fine. Nothing super special actually. They're good, but not great. I tried the pistachio, caramel, vanilla, chocolate, and red velvet. Yes...I've been eating a lot of cupcakes. I'm a cupcake addict..sad but true. :) The frosting is pretty light on must of the cupcakes, but were dense on the vanilla and chocolate cupcakes. Even so, they tastes pretty yummy and the cake was a bit dry. Final message: Skip the Cupcakes, Indulge in the Banana Pudding! :)

    (4)
  • Kevin D.

    I've only tried the cupcakes here which I have to say are good. Definitely not the best I've had but certainly not the worst. I also think it depends on the flavor. The Hummingbird and Vanilla have been good and I tired the PB&J for the first time the other day and fell in love with the frosting. However, the Snickerdoodle was very underwhelming. I'd be curious to try some of the other sweets to see how they live up to their descriptions. The only thing that's hard to get over is the service. I've been in a couple times when it's been pretty dead and several of the cashiers we're just standing behind the counter chatting. I've stood there waiting to order and every time it's taken a while for someone to actually come over and assist. When they finally get to me they haven't been overly friendly and make it feel like it's a burden to deal with my order. It's especially confusing to have to wait when there appears to be a lot of staff buzzing around in the back. Sure I know that most of them must be bakers, frosters, etc. but you would think they would say something if I wasn't being helped. Overall, not bad but service could definitely use some work. I'll be back every so often but there are much better options throughout the city for sweets.

    (3)
  • Anne Marie N.

    Had the vanilla cupcake with vanilla buttercream. Super sweet and actually a sort of alcohol-y taste. Even though it was small and expensive, could only eat half. Loved the decor and location and it was fun to try a new place that's been featured so much in pop culture. But, I've had better and wouldn't have to come back.

    (2)
  • J. M.

    The staff is nice and the restaurant is cute. The food is not worth the hype or the price. I had the red velvet cheesecake and found it too rich to eat more than half and not exactly worth the calories.

    (2)
  • Hope K.

    I was so excited to finally get a chance to try these cupcakes... Boy, was it so not worth my time!!!! I had extra 15 mins before my appointment and I decided to make a quick stop, since I was in the neighborhood.... Not only was it very difficult to find parking... but the two cupcakes that I got were not worth it. They didn't have many selections to choose from... I reluctantly got the red velvet ($3.50) and the chocolate cupcake with chocolate frosting ($3). I have to say the chocolate cupcake with Chocolate frosting was a lot better than the red velvet but the cakes were both very dry and the frosting was so dense!!!! Don't waste your time!!!!

    (2)
  • Carmen B.

    After a weekend of gluttony, I began the day with coffee and cupcakes at magnolia bakery. While this place is normally jammed, it was pleasantly quiet on Sunday morning. I'm pretty sure I ate the best chocolate cupcake with buttercream frosting EVER. I'm not a cupcake afficionado, but that was a high quality cupcake. I'd advise to order an espresso beverage; the coffee is just OK. The desserts available can easily take you to an unintended level of indulgence. I'll try those next time...

    (4)
  • Donna M.

    Wow, only 3 stars average? This is much better than your average bakery cupcake made with vegetable oil/crisco. This frosting has me coming back. It's make with butter, powdered sugar, milk, and vanilla extract (this is all according to the magnolia cookbook). This is how my mother makes her frosting, it's old fashioned good. When I try other cupcakes at Dominick's or Jewels or even other actual bakeries I can tell they're not made with real butter. I've been here about 5x, and 4 out of 5 times I have a friendly person helping me out with the cupcakes. The people at the register are always nice. Always a different person, though. The cake itself is moist. The vanilla cake is good and it's make with buttermilk. The chocolate cake is very moist, even more than the vanilla, and it's make with melted chocolate...not cocoa powder like alot of places use. You don't want the cake to be too moist otherwise it'll fall apart while you're eating it. Sometimes this happens to the chocolate cupcakes. Sometimes I'll just get a piece of cake since it's made with the same frosting as the cupcakes. A side of frosting costs 75 cents I think, but they use plenty of frosting so you don't need extra. The lemon bars are also really good. And they have free cold water on the side along with forks, spoons, and napkins.

    (5)
  • Sushma A.

    5 stars for the banana pudding!

    (5)
  • Kristina H.

    Disappointing. That's how I would rate Magnolia Bakery. I stopped in on a Friday around 6pm craving a hummingbird cupcake, which is one of their signature flavors. They only had 3 options: vanilla with vanilla frosting, vanilla with chocolate frosting or chocolate with chocolate frosting. For a bakery that is known for their cupcakes, their selection is lacking and they need to step up their game. Save you're $3.50 and you'll be better of getting a half dozen of your standard flavored cupcakes from your local grocer's bakery.

    (1)
  • Lisa T.

    I'm pretty surprised by the overwhelmingly negative reviews. Magnolia doesn't really hold a candle to some other cupcake places in Chicago (I'm smiling at you, Molly's and Sugar Bliss) but the chocolate buttercream rocked my socks off AND they have tons of other delectable desserts besides cupcakes (Banana Pudding and icebox cake shoutout). The space is absolutely adorable, but laid out a bit oddly. If it's not crowded, it's easy to just peek down the line to see what's available in the case.... but if there is a line, you are screwed in terms of checking out your options. If there is a treat hiding in the very last case..... you aren't gonna lay eyes on it until you're being rung up at the register. The service is a little bit too NYC snotty for Block 37 but it's not completely atrocious. Honestly, I'm just happy to see Block 37 really starting to fill in/become lively. My advice is to go in and check it out for yourself if you happen to be walking by and there's not a huge line.

    (3)
  • Felice O.

    Bake Sale Grade Cupcakes at 4x the cost. I went into Magnolia Bakery around 7:00 pm this evening. I should've ran for the exit when I saw the cook squeezing Welch's grape jelly into what I could only assume were "PB&J" cupcakes. But I stuck around and it was a mistake. I had exactly one bite of the "Chocolate on Chocolate" cupcake. It was overly sweet, and had absolutely no lingering tastes of a superior chocolate blend. Rather it tasted like icing my grandmama made with a box of hershey's cocoa powder. (No disrespect) I also bought a slice of red velvet cake. This was superior in quality to the cupcake yet, nowhere near as delicious as the Red Velvet Cupcakes I have purchased from other bakeries 100-200 feet away. Save your money people, and continue patronizing other cupcake boutiques. Magnolia, is not it.

    (1)
  • Simon K.

    Banana Pudding. That is all. Recommendation: Banana Pudding. That is all. (I'm serious. Leave your computer right now and go get some. It will change your life. How you ask? I am typing this review naked from a library with free internet access because I had to sell all my possessions to buy more banana pudding. Actually, maybe you shouldn't go get some if you don't want to turn out like me...) EDIT: HOW ARE THERE SO MANY NEGATIVE REVIEWS?! GO EAT SOME BANANA PUDDING!!

    (5)
  • Tiffany L.

    WARNING: This review is only for the BANANA PUDDING. It's fantastic. I bought a large because they were sold out of smalls, and thought I would be regretting it, but no, in fact I was wishing they made extra-large sizes. I haven't tried the cupcakes because everyone and their moms have told me how dry they are, so no thanks.

    (4)
  • Luis D.

    I have absolutely no idea why on Earth this place does not have a full 5 stars from every being that comes inside. If Aliens came to Earth and you wanted to take them somewhere to enjoy their taste buds, if they have taste buds, this is where you would take them. You would offer them a seat if they sat, but I am thinking they probably hover on segway like rides, and then you would purchase them a slice of carrot cake and some of the awesome banana pudding. I mean the banana pudding obviously is made with cocaine, because why else would I be so addicted to it? So once the Aliens are addicted to the banana pudding they will do whatever we ask of them. This place is great. I mean yeah some things can be pricey, but for goodness sakes, it tastes like what holy communion should be like. If they gave banana pudding in church no one would sin. Go eat here.

    (5)
  • Monique B.

    Great vanilla with vanilla butter cream cupcake. Beautiful decorations. Soft and moist. A good place to catch up with the girls, and has outdoor seating. Only for an occassional treat because of the price and the decadence.

    (3)
  • Kate L.

    Stopped at Magnolia for a midday pick-me-up. I ordered the Pistachio cupcake (pistachio meringue buttercream topped with crushed pistachios). Both the cake and frosting were tasty, but like the cupcakes I've had on other visits, the cake was a bit dry. I would prefer less frosting, but at least it is light and fluffy. Not my favorite cupcake place in the city, but I definitely don't mind stopping in occasionally.

    (3)
  • Chris D.

    Arrived at 8:40, plenty of time until the 9pm closing. Or was it? Half the lights were off and a bucket with a mop was leaning against the counter, but I saw a couple at a table by the window so I went in anyway. I waited by the counter for a few minutes while the half dozen employees stood behind it chatting with each other. Finally someone came over to help me, wasn't very knowledgable about their selection or particularly friendly. I left with a couple overpriced, underflavored cupcakes. Having been to Magnolia once or twice before, I knew I was going to be overpaying for subpar cupcakes, but this experience fell short of even my lowest expectations. Normally I would have gone to Sprinkles but Magnolia happened to be convenient today. Never again.

    (1)
  • Janel Y.

    Since dinner didn't really hit the spot, I was in search of something sweet. Now, when I'm out of town, I stay clear of places that also have a location at home. So in this case, I should have stayed away from Magnolia's, but once I saw it on the street two words jumped in my head: banana pudding! And that's exactly what I got. I saw the large container ($5.75) and thought it was too big for just me so I asked if they had a smaller one ($4.75). They in fact did and after I purchased it and scarfed it down, I realized I should have just gotten the bigger one since the difference between the two sizes was only $1. Oh well....next time. If you've had the banana pudding, you know that it is delicious and something you gotta get! If you haven't had it, well...it is delicious and something you gotta get!

    (4)
  • Rachel P.

    Went with sky-high expectations...I heard the banana pudding was heavenly. However, Magnolia is only average in my book.. shame The banana pudding was alright--just a bit too sweet for me I guess. The bakery itself is adorable though. I can see it appealing to a girl's brunch or something like that.

    (3)
  • Len L.

    When I see or hear the word "bakery", the first thing that comes to mind is "FRESH". I pass by this bakery everyday and decided to try them out. I do admit that once you walk into the bakery, it does give you a feeling of a ma and pa bakery. There were a variety of cupcakes to choose from, of course I had to try a couple which were the red velvets and an old favorite of pumkin pie. I read a few reviews and everyone stated to try the banana pudding. Yes, I could not wait till I got home to try them and sat down in the back, the first bite into the red velvet was a weird feeling of not what I thought a bakery was instead it was something that I would expect in a grocery store - old and hard. Both cupcakes were hard and terrible. the last thing that starred me in the eye is the banana pudding and as expected it was delicious, the best thing out of this bakery. The pudding was fluffy and chunks of banana. I would suggest buying the large size. Trust me you will thank me later, I could not stop eating it. Would I come back here for anything other than the pudding? No. The extra star is for the banana pudding.

    (3)
  • Matt T.

    I'd give this place more stars for the actual product because the cookies and cupcakes are A ok in my book, but seriously the process in this place is enough to make you want to jump in one of their ovens. I tried calling to order cookies for an office party 4 times, 4 F***ing times and each time the person was so confused they either hung up on me or misquoted what I was asking for. Is 2 dozen assorted cookies really THAT tough of an order to take? It was the most frustrating thing on earth. All they kept asking me was 'did you see this online?' Who cares where I saw it, you're a bakery and I'm looking to pick up COOKIES myself, not even for delivery! I seriously needed to take a Xanax after the last phone call.

    (2)
  • Brayden S.

    Came in mid-morning for a coffee and a snack. Got the banana pudding. It was nothing short of amazing. Together, the atmosphere and staff made me feel as though I was in a small town bakery. Highly recommend this place in almost any situation such as a first date to meeting an old friend for conversation.

    (5)
  • Raymond S.

    After trying the sugar topped abominations they call cupcakes from hipster floated Molly's and Crumbs, I decided to give Magnolia another chance. My experience with the two said bakeries were so bad that I questioned if Mags could have actually been as bad in comparison as I remembered it. Could it? Yes. Yes it is. I'm not making 6 figures yet so I could only afford one of their cupcakes. I grabbed a red velvet, some banana pudding which Yelpers have been raving about and called it a day. The red velvet was as dry and unimaginative as I remember. The frosting was drab and criscoey (yes it's a word). Someone need to send a reminder to these bakeries that red velvet is in fact a flavor, not a color. No cocoa notes, just yellow Duncan Hines with lots of red food coloring. And I literally ate it in two bites. I counted. That's $1.75 per bite. Now I must admit, the banana pudding was the BOMB. I would have liked more wafers. There were few, and the ones it did have were soggy so you could even tell they were there. The price tag prevents it from earning more than one extra star. I saw the caramel cake had a price tag of $7. I asked the cashier if that was for the whole cake. She laughed. I did not.

    (2)
  • Emily B.

    We came here the first week it opened. It was the first stop on our cupcake crawl and I was pumped! There was a line but it moved fairly quickly, especially since it just opened. The decorations are super cute and the bathrooms were very clean. Unfortunately, the cupcakes were not good. I ordered the red velvet - one of my favorites. Sadly, the cake itself was dry and dense. It tasted like it was made with butter instead of oil. The frosting also was not good. I don't know why you wouldn't use cream cheese frosting on a red velvet cupcake, but they don't. This instead tasted like warm butter with some sugar. It was disappointing but, there are plenty more cupcake places to try!

    (2)
  • Sruts A.

    Maybe I expected a lot. Magnolia Bakery is merely ok. I've definitely had better cupcakes and cake in the city. Just down the street, in fact. There aren't a variety of cupcakes to choose from, but what they offer are pretty good. Marble cupcakes, red velvets, vanilla with various frostings. You won't find creative flavors here, just the regular flavors tasting much better than usual. The bakery is located quite appropriately so you can stop in for a bite to eat and drink in the midst of your shopping expedition. Or, you could also host a book club meeting here, maybe. I love the decor of the bakery, very pretty and homely.

    (3)
  • Anthony M.

    There are two entrances into here. One from the street and one from the mall. I came in from the mall and there was mass chaos going on inside. I could see that the line was on the other side. Realizing I picked the wrong door I decided to turn right and hit the bathroom. As soon I walked into the Men's Bathroom I was hit with a familiar smell. What was that? And then I realized it was the same smell from DisneyWorld...the last store located at the end of Main Street USA. According to Disney insiders, that smell is pumped in...maybe they buy it from here!!! Was it wrong I wanted to stay safely hidden in here? I opened the door back into the craziness. The sad part is that it smelled better in the men's bathroom. They need to adjust the exhaust into the store and not the bathroom. The store could not keep up with the crowds. In fact, the store had signs posted all over apologizing for that. A nice gesture but not if you made your way here only to be letdown. Honestly they should rent another kitchen or an evening staff to try and get ahead in the baking. Speaking of baking...the kitchen is open. Which is a nice touch...until you see someone squinting at a recipe binder trying to make batter. Do I need to see that? Takes all my confidence away in the product. There were no descriptions on the cup cakes. Oh I could see the sticker that said 3 bucks. Someone should have been handing out a list of cupcakes with descriptions before I got to the glass case. The cupcakes were really small too. For 3 bucks I could make a dozen at home. I read a review in the newspaper and the guy at Magnolia said that there cheesecake was better then the cupcakes. It must be because they were out of it. Really? Oh there is another one of those signs apologizing and now it's directed at me!!! Not a good experience for me. But I'm sure they will do well despite the ratings and reviews. Every tourist will stop in here and the location is perfect for high traffic.

    (2)
  • Laurie M.

    I really liked this bakery. We tried the German Chocolate cake and the coconut cake; both were very moist and flavorful. We also tried the red velvet cupcakes and they were very tasty. The interior was nicely decorated and you can watch the employees make the desserts - which was interesting. I thought everyone was very nice and, despite being very busy, gave us very prompt and polite service. I'm heading back to Chicago soon and will definitely give their banana pudding a try.

    (4)
  • M O.

    The cupcakes are okay but the customer service is horrible! Its like they never ever trained their staff what customer service means.

    (3)
  • Carrie S.

    Near my office, there are three cupcakeries. In the past couple of months, the new ones have popped up. One of the nearby ones and Magnolia are Chicago interlopers. They're not born and raised here. Naturally, I'm a little suspicious of these non homegrown bakeries. It doesn't stop me from wanting to try them on a Friday or when I need a sugar boost. Today's a definite need sugar boost day. I walked over to Magnolia bakery only to encounter a line out the door. Apparently, everyone wants some Magnolia. I'm fine with lines, whatever. I just wanted to try their wares. However, I'm not fine with the total lack of organization for said line. It took two employees to direct people to stand and ask if we wanted cupcakes. I didn't know that they sold something else until I got to the counter. Every time the two employees asked if we were there for cupcakes, it got grating. They really, really need to work out the organization of the line. When I got to the counter, I didn't see an explanation of flavors, etc. It's a case of another Magnolia Bakery Chicago disorganization. So myself and others had to ask what the flavors were. Honestly, I didn't know because it wasn't posted anywhere near the line or in brochures, nothing! It's like they expected everyone to know the flavors and divine them or to also know that they have cake slices and banana pudding as well. For sugar buzz, I got a red velvet and chocolate caramel. I just ate the red velvet. It didn't do much for me to be honest. It's a firm cake with decent frosting. I had a moment where I thought that I could make this cupcake for a lot less at home. The cupcake just didn't dazzle me, more meh. If this is the amazing Magnolia bakery, I'll pass. After trying both interloper cupcakeries, I'm even more sold on the homegrown one a little further walk down the street. Magnolia's major meh for me. Come here for the experience of the cute decor, but definitely not for their wares.

    (2)
  • Emily H.

    banana pudding banana pudding banana pudding banana pudding banana pudding that is all you need to order from this magnolia bakery. size large. enjoy.

    (5)
  • Sarah M.

    In this day and age, I think the rumor that vegan treats are dry and gross has been finally put to rest. Vegan cupcakes have won Cupcake Wars. Vegan lifestyles/plant-based diets are on the rise - and dare I say that they're even becoming trendy? And Chicago has become quite the veg-friendly city. So why is it that the most over-hyped bakery in the city can't even carry one vegan option? When a friend and I asked at the counter, we were told "Oh no! Nothing here is even close to vegan!" and so we went elsewhere, no big deal. Magnolia doesn't need to turn into a vegan bakery, though I wouldn't complain. But if just one person in a group of friends is vegan or has a dairy allergy, you can bet that the whole group will go somewhere else and then the shop loses the business of everyone.

    (1)
  • Cassandra K.

    oh my percious magnolia bakery love... i seriously do love magnolia bakery. i went to the one in new york and it was a nightmare. it makes me appreciate the nice, quite magnolia bakery we have here!

    (4)
  • Izzy N.

    Indifference to cupcakes person here, reporting live from about a mile away and I'd like to say forget their cupcakes. They're forgettable with the frosting outshining the cake itself. It's all about the banana pudding. It is fucking. Delicious. Light, luscious and not too sweet. It's sooooooooooo good. Like hot sex that's so good after you haven't had sex in years. Or reunion sex with a hottie ex. Ugh. The point is it's really satisfying. I always get the large. On my way home from work or on my way home after happy hour with the boys. What would you like miss? A banana pudding. Large please. Stroll down to the cashier to pay. Done. That's how it goes everytime. Best to go during non peak tourist hours, duuuuh. And if you don't know what those hours are then you better ask somebody. That's all.

    (3)
  • Ashley S.

    Complete Tourist Trap! So, I've had the opportunity of tasting desserts from the original Magnolias in NYC when I lived there and they were just as disappointing. Like everyone else says, if you are coming here get the banana pudding and you will be happy. Some of their bars are good as well, but cake... forget about it! Their cakes never seem to fulfill my desire for a moist cake. They are always dry and the icing is usually too sweet. In fact, the cakes truly taste like they are from a box, sorry Magnolias.

    (2)
  • Justine M.

    Came on a Thursday afternoon to get something sweet. Coworker got a chocolate cupcake with buttercream frosting, I got the infamous banana pudding. Banana pudding was $4.25 for good serving....12 oz? I forget. It was very creamy, rich and filling! Worth the money but I coudn't finish it. Location is right on state street so good for tourists.

    (3)
  • Jaci Y.

    I loved the Chicago Chocolate cupcake it is decorated so beautifully and the cupcake was yummy. The cake was moist and the frosting was very sweet and fluffy. I think haven't had everything at this bakery but I think it is up there with D.C. Cupcakes.

    (4)
  • J K.

    I picked up a dozen for a friend's birthday and he was disappointed. He said the cupcake was dry and the frosting had a weird buttery taste to it. I wasn't sure if he was being super picky so I decided to try to vanilla cupcake with the vanilla frosting. Unfortunately, he was right. The frosting tasted heavy and buttery and the cupcake was super dry. I'm not sure if I had a bad batch, but I don't think I'll give it another shot. Maybe I'll try the banana pudding.

    (2)
  • Amy Z.

    I understand that it's your... first or second week after opening and you're having trouble keeping things on the shelves, but it's just a little absurd. I went to Magnolia earlier this week with some coworkers to get banana pudding (DELICIOUS, by the way). As we were waiting in line, we had a taste of Magnolia's banana cupcake (also very good, but I'm not sure if the frosting really matches the banana cake). We got to the end of the line where they have the refrigerated glass displays and apparently they'd run out of a banana pudding so my coworker decided that she would settle with the banana cupcake. Turns out, they ran out of that too. Let me ask, how does that make sense? You have enough "extra" cupcakes to start giving out SAMPLES of this banana cupcake and yet when someone wants to order it, you don't have any? To me, that's just seems like a horrible marketing strategy. Anyhow, I went to Magnolia again yesterday for some banana pudding and, once again, you were out. When my coworkers and I left Magnolia earlier this week, the employees were making a batch of banana pudding. If the banana pudding sells out that quickly, wouldn't you have thought to at least make enough to last the rest of the week? Overall, I'm pretty disappointed with how unorganized & unprepared Magnolia seems to be. On a final, and slightly happier note, the white chocolate macadamia nut cheesecake was delicious, but for $6.66, that's really pricey.

    (2)
  • April P.

    day 2 of my quest at Magnolia's. Line was out the door, but it was about a minute wait. Forgivable since it's still warmish out. Since my last visit at Magnolia's and my familiarity with their system, I knew what i wanted and what station to get it from. Some other people in line....not so much. Which makes for a longer wait, and no sense of order... The game plan was to get the banana pudding, one that they're infamous for, and anything with nuts for the boyfriend. I made a beeline for the banana pudding and also made a last minute executive decision of pecan pie since that was nearby. Hey, i followed instructions with the bf's request, it was easy as pie! Which is why i would think that if employees were to give customers better directions, it would make the line run much more smoothly....No directions leaves everyone clueless! Also, when i would ask item prices from employees, some of them looked clueless! Okay, time to learn your menu and get it together Magnolia! You guys are so close to a five star!

    (4)
  • Gana R.

    I don't understand why people are complaining.. I went there about an hour before close during the week. Tasted almost EXACTLY like the one in NYC. Cupcakes were absolutely delicious. It wasn't too crowded. I will say that the selection was slim... but it is a bakery and it was an hour before close.. what else would you expect? I don't have much of a sweet tooth, but I'll be back when I crave another cupcake.

    (4)
  • Mala R.

    Don't know why this place has just 3 stars, I like this place! Have tried the cupcakes, they are good and tasty... The banana pudding is excellent!! It's my favorite at this place... The staff is always friendly.

    (5)
  • Phil F.

    I was walking down state street hoping to find a dessert and physically stopped walking once I smelled Magnolia's. It smelled absolutely fantastic. I stopped inside and was somewhat disappointed that Magnolia's seemed to be an upscale cupcake place (I like cupcakes, but not at $3.50 a piece). However, I looked past the cupcakes to the cakes and pies and saw a peanut butter pie that looked delicious. There are several rules that I live my life by, and one of them is that if I am hungry and I see a peanut butter and chocolate dessert, it is going into my mouth. It looked impressive (picture to be uploaded), so I decided it would be worth a try for $4, which was only $0.50 cents more than a cupcake. Right before I got a piece, a huge piece was taken out by an employee, who was apparently saving it for herself. My piece was not as big, but still somewhat sizable. The pie was good: it had a very high peanut butter to chocolate ratio. The crust was fabulous: graham cracker and some sort of caramel that kept the crust from being too crumbly. Reese's cups in tandem with actual peanuts topped the desert. I thoroughly enjoyed the pie and $4 wasn't too pricy. The atmosphere was nice, almost nostalgic. It was very peaceful for being in the middle of the city. They had a clean restroom, reasonably comfortable seats, free fresh cold water, and friendly staff. It was a nice place to waste about 20 minutes on a hot day. Great pie, but I've definitely had better. The red velvet cake and oreo cakes looked very impressive (2 or 3 layers for 6 dollars a slice). I would recommend this place if you are a fellow peanut butter enthusiast.

    (3)
  • Anne T.

    I was absolutely blown away by their decor. It is everything that you could expect of a cute little pastry shop. The shop is painted in a robin egg blue and the white chairs are reminiscent add a nice vintage flair. The place is just so cute I could not help stopping in. Plus, they have such a large clientele. I literally always see a line when I pass by the place. Unfortunately, I was little disappointed in the quality of their cupcakes. The cream tasted very cheap. Their buttercream is definitely laden with Crisco. I thought their cupcakes were cute, and like the shop, well decorated. The flavors are quite basic: vanilla, chocolate, PB&J, red velvet, etc. If it wasn't for the cool looking atmosphere and the nice decorations, this cupcake would be worth $2 in a kid's bake sale. With that being said, I did enjoy their cheesecake. I got their simple cheesecake and it was much better than Eli's Cheesecake. It's not the greatest thing in the world, but it's still pretty good for a cheesecake. Great location and great atmosphere, but the cupcakes are just subpar.

    (3)
  • Kim H.

    It is difficult for me to give 5 stars to anything, but I would give 5 stars for the banana pudding. Outrageously delicious. The cupcakes are not great, they are much better at another cupcake boutique on Wabash :-) looking forward though to trying their cake , which is sold by the slice. Also would like to try their Icebox cakes. All in all, the pudding is your best bet. Nice to see people in Block 37. Hopefully having this bakery that brings so many patrons, might help the other businesses, which seem to be struggling.

    (4)
  • Hina Q.

    Ok so I know in my previous review I wasn't so pleased with Magnolia Bakery and their cupcakes.......can i take that back?!! Because their Red Velvet Cupcake with Cream Cheese Icing was A-M-A-Z-I-N-G!!! We had friends over at our place and they picked up some cupcakes, Red Velvet and Lemon cupcakes.... OMG! I was definitely pleasantly surprised when i took that first bite of the Red Velvet cupcake, and I swear my eyes lit up and I unconsciously made a "mmmmm" sound, lol. It's a true story!

    (4)
  • Chris M.

    Nothing special. Flavors limited to vanilla, chocolate, red velvet and flavor of the day. Could make just as good at home. Much better cupcakes places in the loop

    (1)
  • Dina K.

    I never liked their cupcakes. I like how cute the place looks but, I will not buy. Not my type of cupcakes, it's too dry.

    (1)
  • Mopsie B.

    Ugh. Why do we need ANOTHER chain in downtown Chicago?? And an NYC chain, to boot? This place is sooo dated and for fans of "Sex and the City." What man would be caught dead in a place where gaggles of women scarf down ENORMOUS hunks of cake and buy cupcakes by the dozen. I didn't see anything I liked and it was so chain-like I couldn't wait to get out of there. LSS, I made my way down to Toni Patisserie, which is actually local and has things other than globby cakes to satisfy your appetite.

    (1)
  • Jane K.

    Came here for a post work-out snack and ordered the key lime cheesecake and the red velvet cupcake to share. I liked the cheesecake because the graham cracker crust at the bottom wasn't overly thick or super tough to cut through. The lime flavor was also excellent. The red velvet cupcake was moist and I'm always a fan of cream cheese frosting. They do tend to be on the smaller side compared to other cupcakes. I would recommend trying the cheesecake but if looking for a cupcake to try other bakeries like Crumbs, Molly's Cupcakes or Sprinkles.

    (4)
  • Michael D.

    Wow.. really not impressed one bit. Had three cupcakes, a lemon bar and a choco PB bar... and none were good. Everything was very dry and lacked flavor. Thought I was doing something nice for my wife, boy was I wrong. Overall a total disappointment. On the bright side, they forgot to charge me for my Lemon bar and the PB bar.. so I made out a little better.. but had I paid full price.. I'D BE PISSED!!

    (2)
  • Jasmine L.

    Having tried cupcakes at several other cupcakeries/bakeries in Chicago (e.g. Sprinkles, Flirty, Crumbs), I have to say that Magnolia is my golden standard on how cupcakes should taste. The cupcakes are always moist and the frosting isn't ridiculously sweet. Price is rather steep for the size, but let's face it, you can't find a cupcake under $3.25 anywhere in Chicago. Love the red velvet and chocolate with vanilla buttercream frosting. I'm also a fan of their carrot cake and mini cheesecakes as well. The only reason why I'm not giving them 5 stars is because everything is terribly expensive. Otherwise, I'd say if you had to pick one of the bakeries to go to in Chicago to try their cupcakes, pick Magnolia!

    (4)
  • Kammie G.

    I might be one of the only people I know to say this, but I don't see what the big deal is all about. I had Magnolia twice - both times the cupcakes were average. Not sure what all of the fuss is about. The inside of the place and the variety is pretty cool but the cupcakes themselves are nothing special - they are small and average.

    (3)
  • Veronica F.

    First time here. Stopped in to taste a couple of their selections. The Red Velvet cupcake was decent. It was the one I liked the best and looked the most enticing in their bakery case. The combination of the cake and icing was good. I was impressed with the moistness of the cake. The other one I tried was the Vanilla Cake with Chocolate Buttercreme icing with a few rainbow sprinkles. This one was not that great for me. The icing tatsed like it may have been out of a Duncan Hines frosting tin.

    (3)
  • Brittany Z.

    So I've now visited the Magnolia on State Street probably upwards of 5 different times. The store itself is adorable. It just is. I will say I do feel a bit rushed going through the lines each time but frankly I can't have the energy to care because I chose to feel like I'm being ushered into inevitable bliss and the faster I get there the better. I'm not going to get into the science of it all, the icing to cake ratio and all that nonsense, I just know that it is hands down the best Vanilla-Vanilla cupcake I've ever had. They even smell amazing. Brilliant. Just Brilliant. The pastels, the sprinkles, those egg cartons... Also the red velvet is delicious. Well done.

    (5)
  • Brooke S.

    The iced mocha is the best I've had and I've had a lot of them!

    (5)
  • Luis E.

    Excellent, clasic!

    (5)
  • amanda g.

    meh. exactly. i feel the same about the chicago location as i did the NYC one. pretty darn disappointing for all the talk this place gets. cupcakes are dry and the icing is grainy and waxy. i will say that the banana pudding was DELICIOUS. but the cupcakes...unforgivable.

    (2)
  • Gina F.

    OK, seriously people need to chill out. The cupcakes here are great! In particular, the vanilla cake is the best cupcake cake I've ever eaten--and I have eaten cupcakes in cities over the US. I was in Chi-Town for business this week, travelling from the West Coast and by chance stumbled in. I didn't really have expectations because I used to work at a cupcakery in Santa Barbara, CA, one that has been featured on Cupcake Wars twice, so I have really high standards for what makes a good cupcake. Magnolia's cakes are beautiful, perfectly moist, fluffly, and even have this amazing little crunch on top! You can't make better cake than they do. The line situation was a little frenetic because they just opened, but that will be worked out once they get going. And who cares? The cake is so good, everyone should be happy customers. You have to try their vanilla cake! You will be happy you did. And $3 for a cupcake is standard, if you think that is a lot, don't ever move to California. Thought I do suggest they they label their cupcakes like they do their cakes, because that will help customers chose. I wish you luck Magnolia's! --Craving from California

    (5)
  • Tiff B.

    Very cute on the inside, but the cupcakes are super small for the price. And they're about the quality of something you'd find at an elementary school bake sale. The cookies are a bit better, but nothing to go out of your way to get.

    (2)
  • Bridget L.

    What the h.e. double hockey sticks? I cannot believe this place actually sells such shiteous cupcakes and at such highway robbery prices. The buttercream was gritty and pasty and the cake itself was dry yet chewy? Huh? And at over $3 for a tiny, poopy cupcake I seriously feel violated. What a disappointment.

    (1)
  • K Zaheerah S.

    Their banana pudding is heaven in a bowl. My friend bought me some one day and I have been hooked every since.

    (5)
  • french i.

    was looking for a fabulous cupcake and was told I should try Magnolia Bakery. I frist tried the yellow cake with white buttercream frosting. The frosting was half the height of the cupcake so it was way to heavy in buttercream - and way too sweet. I also had the devil's food cupcake with white buttercream frosting. With the devil's food cake the buttercream frosting was balanced by the chocolate cake and did not come across as so extremely sweet even though there was that mountain of buttercream on top. All in all the cupcakes are unbalanced due to the extreme amount of frosting on the cake part of the cupcake. It might look good but is defeated by the balance or lack thereof of cake to frosting,. Needless to say, I am still looking for a really good cupcake in the city.

    (3)
  • Colleen B.

    I'll admit that the banana pudding is amazing and the cupcakes are ok BUT the service is pretty bad. The whole set up is confusing and the people who work here can't be bothered to be friendly. You're serving CUPCAKES, you should be SMILING. I know working sucks but c'mon, fake it for the sake of the cupcakes.

    (2)
  • Emily M.

    Baked goods are delicious, but the espresso drinks are pretty awful. My iced americano was so light it was mistaken for iced tea and the iced latte didn't need steamed milk.

    (3)
  • Julie K.

    I think this place is super hit or miss. I have had some really delicious things here, but also tried some items that I literally took one bite and threw out because they tasted so bad. I don't want my desserts to be a crapshoot when I want something sweet and I am going to pay a little more for them. The shop is cute and smells really good when you walk in, but I gotta say, I have received the WORST customer service the three times I have been there. I have literally been standing at the counter, with employees just going about their business, ignoring me. The last time this happened, I went down to the cashier and told her what I wanted. She told me I should tell the people at the counter and I told her everyone ignored me and headed back to the counter again. After being ignored a second time, the cashier came down and actually helped me. Seriously? Wow. I would say if you are in the area, there are definitely better choices if you are craving something sweet. I wouldn't go out of my way to go here and based on my last experience, I do not think I will go back. There's just no reason for outwardly rude staff like that.

    (1)
  • Bonnie B.

    Why is everyone hating on Magnolia? Their cupcakes are light as air and delicious. Expensive, yes. But so good! No gimmicks, nothing too fancy here-- just chocolate and vanilla for the most part. I don't care that they were on Sex & the City-- that was like 15 years ago. C'mon people.

    (4)
  • Leang E.

    I feel like i'm in the set of a fairy tale movie when I step in. It's like a cross between modern victorian clean home. Everything is very neat and clean and light and pretty. I just go down the displays and start making mental notes of what I want to eat, which is like everything, before I decide what I want to eat most. I decided on a blueberry crisp, lemon bar, red velvet cupcake, and a key lime cheesecake. I was slightly annoyed that the person helping didn't also just take me to the register afterwards to pay, so i had to wait in another line. So it felt like waiting in line twice cause there were people that seemed to have cut the line to the register. I didn't eat everything all in one day, but I did eat it all. Everything tasted delicious and had the right amount of flavor. I found the cupcake to be overpriced as it was probably the smallest sized cupcake I have purchased. I would certainly go back for other goodies I wanted to try.

    (4)
  • Maria E.

    I went on a Wednesday evening around 7 pm. I was excited to see the bakery in Chicago. I had a hard time making a decision so I went the basic way with a slice of plain vanilla cake with vanilla icing. The cake was so dry (i had the first slice out of the cake) and the frosting was so sweet I coundn't eat it. I can see how a cake might dry out but they really need to rethink their frosting recipe. I guess with their reputation I was expecting something great. . What a disappointment. I give it two stars because the girl behind the counter was so nice and very kind. Forget the cake. This reminds me of the Emperors's New Clothes.

    (2)
  • melissa c.

    Im originally from NY so i was CRAZY excited when Magnolia opened in Chicago. The cupcakes are just like the NY ones, delicious. The cupcakes are great, and the people who work there are super nice. GO GET THE CUPCAKES!

    (5)
  • Arlette J.

    What better way to reward myself for keeping 6 pounds off for two weeks than to hop on over to the very cute Magnolia Bakery and order some yummy banana pudding!? A few weeks ago, I finally made my way here after leaving work on a Friday and realizing I had no plans for the evening. The only two things I remembered from the RedEye's review of this joint were: NYC and banana pudding. I love NYC and I love banana pudding so it seemed like it would be right up my alley. And it was! Who knew that so many people had hankerings for sweets on Friday evenings, but this place was packed and somewhat hectic - customers were kind of lost and I hit this poor man with my purse at least 3 times because things were so confusing. But in the end - it was all worth it! I got the 12 oz. size of the banana pudding and spent the rest of the weekend wishing I had gotten the larger size. Today, I went after lunch and there was no crowd (score!). The ladies behind the counter were smiling but didn't offer to ask what I wanted which was a tad bit annoying, but again, the banana pudding was so yummy, it countered their lack of superior customer service. I even brought some back for my co-workers - who don't even like banana pudding, and they are now converts as well. The banana pudding here is creamier in texture than any I've ever had and we have banana pudding at almost every big family dinner so I know my banana pudding. We are all on a banana pudding high right now and we owe it all to Magnolia. While I'm surprised by the other negative reviews, you will see that even the negative reviews sing praises about the banana pudding. I'd actually give the banana pudding five stars but took one off for the weird customer service.

    (4)
  • Lauren Z.

    Had iced coffee and a cupcake. Underwhelmed by both. I've definitely had better cupcakes. Many better cupcakes. The iced coffee was okay but I didn't enjoy that Magnolia does not offer some sort of sweetener that is easier mixed into cold coffee. Sugar does not mix well with iced coffee -- it sinks straight to the bottom.

    (2)
  • Dory O.

    We ordered a Carrot Cake for my bosses birthday and it was DIVINE! We placed the order over the phone and it was ready when I went to pick it up. I haven't tried anything else from Magnolia, but this cake was fab.

    (5)
  • Emily C.

    I've been dying to try Magnolia cupcakes from NYC for years now so when I coincidentally found one in Chicago, I was overjoyed. BUT these cupcakes were highly disappointing. I tried the red velvet cupcake with whipped topping-- who does that!? red velvet with no cream cheese frosting just does not taste right. I also had the carrot cake cupcake but the frosting to cake ratio was off: the frosting overpowered the cake in amount and sweetness. There were also an entire layer of raisins on the bottom of the cake instead of mixed throughout the cupcake.

    (2)
  • Lindsey W.

    Sadly, I wanted this to be my new go-to in the loop for cupcakes but they fell short. I've only had the cupcakes, perhaps the other items are better but the vanilla and red velvet I had were both dry, even when one was eaten on-site. For the sizes they are, they should be moist and not have any issues. Other people I've talked to (though I'm quite the cupcake connoisseur) have all had better. Skip the lines, skip it altogether!

    (2)
  • Carmen G.

    MAJORLY DISSAPOINTED! Don't waste your time nor money. Ok.. i have a HUGE sweet tooth! So its really rare when i say i dont like a cupcake. I'm a sucker for all baked goodies. I had first heard of Magnolia bakery last October when i went to NYC. A gf of mine told me to check the place out and that it had been featured on the show Sex & The City (I know im a female but i never saw the show.. shocking. I know) Anywho... due to traveling w nothing but males on my trip i never made it to the cupcake shop, so when i saw that one was opening up here, I was ecstatic! The same gf who had told me about it went last wk and advised me about the long line. Another friend of mine also warned me about the long lines.. so i figured "wow! This is some cupcake!" I attempted to go on Friday around 3pm after getting my haircut at Macys. I walked over to Block 37 and found a ridiculous line going out the door! Unfortunately i had little time left on my meter. Choices... risk getting a parking ticket for a cupcake???? Hmm... I'll come back tmrw. I ended up going on Sunday afternoon w my mom. Line was not nearly as long. As we waited in line there was a sign fm the bakery thanking Chicago for the business and apologizing for not being able to keep up with the demand. Again Im thinking "Wow... this cupcake is gonna blow my socks off!" But that's where all the good things ended. My mom asked for a menu to see the flavors while in line to expedite the process, but the girl told her that not all the flavors are available. Umm.. ok. So we finally come up to the counter only to find the following options: 2 - red velvet cupcakes 1 - carrot cake cupcake 1 half empty tray of vanilla cupcakes w choco frosting and what i believe were choco cupcakes w vanilla frosting. (There were no explanation of flavors) The couple in front of me got the last red velvets.. so i opted for the carrot cake. Since there were no more options mom and I decided to split it. Now we're waiting and waiting and the line isnt moving. FInally after 5 minutes i get out of line to see what the hold up is.. turns out immediately after the cupcake ordering you can order a drink. Oh.. so i have to step out of line, bypass the drinks and then get to the cashier. While i was waiting i couldnt help myself and started eating the cupcake. Wow!!! This is soooooo not good. Dry, dense cake?! What is this? And .. is this... buttercream frosting??? Last i remember carrot cake is topped w cream cheese frosting. I keep eating thinking.. nah.. i must be wrong. Nope... this is definitely not a good cupcake. As i come to pay i seriously wanted to return my cupcake. NOT a satisfied customer. I still pay.. WHAAAA $4 for a sub-par dense cupcake!? This is ridiculous. I wanted to throw it away. My mom, didnt want to be wasteful, so she ate the rest. Seriously, my mom's carrot cake is 1000x better. I dont understand how this shop makes it in NYC.. but not in my town Magnolia! I dont care how many show's you've been on. You're an overpriced, over rated, dry piece of dough. And the staff is definitely unorganized. Skip this place and go to Sugar Bliss or catch one of the cupcake food trucks.

    (1)
  • Jimi H.

    I bought two red velvet cupcakes. I devoured one of them on my walk back to my car. It was delicious but didn't get any emotion out of me. The real deal was when my girlfriend found the second one in the fridge 9 hours later and nearly had an orgasm while eating it. Seems the butter creme frosting gets all perky and sweet when it's cold. I think I'll buy a dozen next time.

    (5)
  • Ita F.

    I've been here twice and the main reason is that downtown Chicago really doesn't have a great place for plain ol' dessert. The first visit, we had the blueberry cobbler and it was excellent. Fresh blueberries baked perfectly so it wasn't too mushy. The fresh blueberry flavor made it worth ordering. The next time we came we order their signature banana pudding. Now I am not a fan of banana pudding. All the banana edibles I've ever eaten has overwhelming banana flavoring that comes from a bottle. The banana pudding at Magnolia changed me mind. It was excellent. You could see the real bananas nestled into the pudding along with bite sized portions of delicious cake. Check this place out. If you want real baked goods that are not trucked in from a warehouse, you can see the bakers doing their stuff right in the store.

    (4)
  • M P.

    Best cupcakes I've ever had. And great staff.

    (5)
  • Melanie H.

    this place is whatever. the cupcake trend is slowly dying and although the cupcakes are good here, they are not good enough to make it on their own. the service is actually pretty terrible - I ordered a dozen cupcakes 24 hours in advance with special birthday decorations for my sisters birthday and when i arrived to pick them up, 1 of the 12 had a happy birthday flag. I am not forking over an extra $10 for decoration for 1 stinkin flag. took me like 20 min to get them all made up in an acceptable way and at that point I could have just done it myself. going to sprinkles next time.

    (2)
  • Jenny Z.

    Why does this place have such terrible revews? Yes, it is pricey....but just as pricey as every other trendy cupcake place around. Besides, at least Magnolia bakes its products on site right? I had a delicious evening trying 4 of their baked goods: 1) magic cookie bar-very good but not something I couldn't make from scratch at home. 2) hummingbird cake-my husband LOVED this. When he saw this his eyes got all big and he picked up 1/3 of the cake with his fork....he got a little excited. The frosting seemed to have a banana essence, which I didn't care for, but the cake was moist, full of delicious pineapple and nuts...it was gorgeous. 3) chocolate cupcake with chocolate frosting. UMMM. It was heaven....the frosting was a chocolate pillow in a buttercream dream! 4) The vanilla frosting with vanilla cake was my favorite though....tasted just like one would hope-a moist and delicious vanilla cake but this time with a vanilla pillow of buttercream dream on top. I'm coming back and I can't wait-will try the cheesecake next time!

    (4)
  • Ay D.

    Magnolia catered cupcakes for a YWCA fundraiser I attended, and my friends and I couldn't stop popping cupcakes. They're tiny, but do a good job balancing sweetness, moistness, and texture. I didn't buy into the cupcake fad, so I can understand not wanting to pay several dollars per cupcake.

    (4)
  • Erica I.

    Yeah, it's a cute little bakery, but I wasn't blown away by the popular Banana Pudding. It was good, but nothing spectacular or different about it. I also grabbed a lemon poppyseed muffin and coffee while I was there, and it was tasty. I wanted to try the Icebox Cake since it's unique to this bakery, but I don't think they had just slices or small portions available, and I didn't want to buy a whole cake just for little ol' me!

    (3)
  • Ashleigh B.

    My bf and I stopped here this morning to mix up our usual straight shot to work. I was expecting a decent experience. With that said, I was disappointed. First of all, to all of you other yelper's, I don't care if there is a great Magnolia in NY, we are in Chicago, not NY, so I don't give a sh*t if the NY location has a good reputation. Ok, back to my point. First of all, they don't have croissants! What bakery does not have croissants? I asked if they had them, when I did not notice any in their cases. The person behind the counter said no and suggested I go to Au Bon Pain! I settled on a apple walnut muffin. Ok, it was absolutely delicious. We each got a small coffee, too. She poured the brew and served 1/2 and 1/2 from the cooler (kind of nice to not deal with the gross, sat-out-for-hours thermal jugs). We began to mix our sugar then I noticed there was no trash in sight. I did not notice any other coffee making station where I could dispose of the waste (sugar packets and stir stick). Slightly annoying. Furthermore, I asked for cold butter for my muffin and oh no, they did not like that!! What's wrong with adding butter to my muffin? Why don't you want me to butter your muffin? They awkwardly put a slab of butter in a small cup. To top it off, they do not have knives, she suggested I use a fork to spread the butter! She did cut my muffin for me, in half- not upon request. Contrary to the latter, it's a cute place. That's why I went there in the first place! Nice atmosphere although the staff largely out-number guests. Amp up your customer service by putting yourself in your customer's shoes, then, Magnolia Bakery, your deficiencies will come alight. You might have a chance at superseding Au Bon Pain. Finally, MAKE CROISSANTS! Silly American's and their cupcakes for breakfast. Blasphemy!

    (2)
  • christie r.

    Absolutely the best cupcakes I've had. Comparable to the ones I had at the original Magnolias in NYC. I can only assume that those who rated it lower just have a different taste preference than me - but if you love the originals, you'll love these. Yes, they sell out early on many, so if you want something like red velvet I would stop in the morning. However, the originals-- vanilla/vanilla and chocolate/chocolate -- are a-ma-zing in my opinion. And they are unbelievably fresh - the ones I got were plucked from the hands of the gentleman icing them and put straight in my box. They don't taste like any other cupcakes in Chicago that I've had before. As a point of reference, my second favorite is Molly's. Magnolia's it not like Molly's, but perhaps that will help some decide whether it is likely to suit their fancy as well.

    (5)
  • Duval S.

    Customer service was awful! I ended up going to Sprinkles cupcakes. Sprinkles has never failed me!

    (1)
  • Char Y.

    We came here several times and had different cupcakes. They are all ok, slighty too sweet. The cakes looks good but are costly. I had their banana pudding and it was good! The hot chocolate is normal, but this is such a cute place to seat down and grab a bite before theaters!

    (3)
  • DF G.

    What's with all the hate, Chicago? I stopped by Magnolia's today on my way home from an epic shopping trip at Nordstrom Rack. I figured if I am going all in on decadent new shoes, I might as well eat some fat and sugar, too. I went around 7 pm and there weren't any lines, plus there were plenty of open tables to sit and quietly enjoy your treat. However, they were all out of everything but the basics--chocolate and vanilla. I ordered one chocolate with vanilla butter cream and one vanilla with chocolate butter cream. Yes, I had two cupcakes for dinner. Sue me. Chocolate w/vanilla buttercream was awesome for the first half. Truly delicious--it reminded me of the cupcakes I used to make at home. The buttercream is basically butter, sugar, vanilla, and salt. It was awesome. The cake was moist and light with a medium crumb. Chocolate flavor was rich but not too sweet. However, once I ate half of it, I was pretty much done--it is seriously rich. Vanilla w/chocolate buttercream was less good. The chocolate buttercream was a standout. Again, the fresh buttery taste complimented the chocolate. The cake, however, was dense (not in a good way) and basically just pound cake lacking in flavor. Sad. However, I like these cupcakes more than More and more than Sarah's Pastry--both of these places are really heavy on the Crisco and other shortenings in their "butter cream". Not tasty.

    (4)
  • Amber S.

    I first came here after seeing it featured in the RedEye and loving cupcakes, I decided to try it. Unfortunately I was very disappointed, I ordered the Lemon Cupcake and I could barely taste any lemon in it. I also sampled a red velvet that my sister bought and was disappointed in that too. Both cupcakes tasted bland with small bits of flavor and this was on the opening day. On my second visit there(a few months after the grand opening) it was the same so sadly I will not be coming here again.

    (2)
  • Federica L.

    The cupcakes I tried (caramel and devil's food) were ok, but the classic icebox cake was terrible.

    (1)
  • Carolyn E.

    I am a cake lover who is currently on a pretty strict diet where I can have dessert only once a week. Decided that Magnolia Bakery was worth a trip on Sunday night. The store is cute and there was no wait at 7 PM. The staff was pleasant and helpful. I ordered a slice of Red Velvet Cake for myself and a flourless chocolate cake for my husband. The chocolate cake was small but pretty good, tasted like a moist brownie. I was very disappointed in the Red Velvet Cake, however. It was a little dry and with buttercream icing instead of any taste of cream cheese. I am not sure that I would go back. Disappointing after all of the hype.

    (2)
  • Elyse P.

    I just moved to Chicago from NYC so I have eaten many Magnolia baked goods in my time. I was very very disappointed by the service at this location. I can handle rough treatment from New Yorkers but I felt ignored and unwelcome here in Chicago. No one behind the counter seemed to want to help me and despite there being about 30 of them behind there I felt ignored. They all kept walking around with their heads down so as to not make eye contact. Once I had to basically beg someone for help I ordered a peanut butter cupcake and a red velvet cheesecake, the PB cupcake was super hard on top and dry but the cheesecake was amazing. I do not think I will return and I will continue to go to Sugar Bliss on Wabash for my cupcakes.

    (1)
  • Nancy F.

    I tasted three things from this bakery: a blondie bar, chocolate cupcake with vanilla buttercream, and the banana pudding. The only thing that was delicious was the pudding. The blondie was dry and lacked flavor, and had very few chocolate chips in it. Blah. The cupcake had crispy edges! I can't believe they would sell something like that, especially at such a high price. Frosting was just ok, maybe a little too much butter. But the cake had a strange aftertaste, aside from being overbooked. The banana pudding was the only star, and that would be the reason to go back here. If you're looking for great cupcakes downtown, then go to Sugar Bliss. Their cupcakes blow away Magnolia's. If you're willing to drive up north to Lakeview/Wrigleyville then you must go to Sensational Bites! Their cupcakes (as well as everything else in the bakery) are the best!

    (2)
  • Yaeko M.

    The store is very cute but disappointed. I had a red velvet cup cake. $3.50 for one is too much for this level of cup cake. $2 is appropriate for this. I didn't taste nothing special. Lemon muffin was o-k. If you are looking for something sweet to munch with coffee, go downstairs to the papa beards cream puff. So much better.

    (2)
  • josie w.

    I think it would be easier for them to say what they do have then what they don't have! Stuff sells fast there-cahrming place otherwise! Yes it's true sometimes they cop an attitude here but you just need to tell "Rosie the riveter" to go make some cupcakes or something :0)

    (4)
  • N. S.

    For all the hype, I just don't get it. I might go back for a coffee and try something other than cupcakes someday, but for a place with such a cupcake reputation they're not producing a very special product at this Chicago location. If you're going to pay $3.5 of more for a four-bite (and not very big bites) treat, it should be fresh, delicious and unique, right? Split with a friend I tried the pistachio, red velvet and today's special, the hummingbird. The frosting on all of them was good. The pistachio had great flavor, but was so crumbly, I think as much ended up on the ground as in my mouth. The hummingbird was like dry banana bread, and the red velvet was flavorless and downright stale. It's nothing special, so I guess it will fit in perfectly with all of the other chain coffee shops and cafes downtown.

    (1)
  • Kerosan L.

    im not a cupcake fanatic but since we were in the area showing an out of town cousin what Chicago has, we decided to have a cupcake snack before going to dinner. Another cousin suggested this place and off we go. The place is cute...kinda reminds me of those soda shops from old times (im only 39 yrs old so Im talking about this like i've seen them on pictures or posters!)....we went on a Sunday and the place was full and the line moved fast. We didnt stay to eat, we decided to buy 4 red velvet cupcake and 1 chocolate...we also added the banana pudding. My cousin said if you dont come for the cupcakes, stay for the banana pudding at least....something to that extent. Can't complain about the Red Velvet cupcakes, though I cannot really compare it to something else since I havent tried any other Red Velvet cupcakes....yet. The banana pudding is awesome. This is coming from somebody who don't really love bananas. It didn't feel heavy on the stomach and the banana taste didn't linger too long in my mouth (which I prefer). If given a chance again....I would go back here to try other cupcakes!

    (3)
  • Cynthia C.

    I went into Magnolia to get my own opinion of their cupcakes after reading all the negative comments. Now I must tell you I'm a cupcake junkie and I found their cupcakes to be delish. I ordered 6 and each and everyone was excellent, I did not find them to be dry at all and the frosting on each one was the best I've had very light and fluffy. I've been to Sprinkles and yes I love their cupcakes too. I definitely will go back.....

    (4)
  • Guadalupe L.

    I love this place but sometimes their prices keep me from going in. They do have some awesome sweets and in all sorts of varieties. i absolutely looove their blueberry jamboree! I wouldn't recommend eating there as it is super tiny and their tables are so miniature that one person can barely fit. It's so close to school that sometimes i like to go and get me some sweets to munch on after class is over. If you have the money to spend than i totally recommend it but then i'm a student and EVERYTHING is expensive to me!

    (4)
  • Negin J.

    5 star for the German cake that I ordered, but I will just give it 1 star because of the slow and terrible service. They made me waiting for 10 minutes although none of the staffs were working and I was the first one on the line.

    (1)
  • Natalie B.

    The cheese cakes here and the ice box pies are amazing and the atmosphere is so cute so that's why it gets a 4. Its also conveniently located in the BLOCK37 shopping center, which is attached to the EL making it a quick stop for me. I wouldn't go here for the cupcakes though, I would only give them 2 or 3 stars. They're not that good if you ask me. If you do go for the cupcakes however, I would choose the specialty ones as to me they are better than just the average chocolate, vanilla, and red velvet. This place could also use some nicer employee's, they all seem like they hate their job.

    (4)
  • C S.

    I had been looking forward to having a cupcake from Magnolia for a long time. Finally, my spouse brought one home for me. I was SO disappointed. For $4.43, I got a puney vanilla cake with frosting that was way too fluffy and flavorless. Shortly thereafter, he went to Marianos and got a GREAT cupcake for $2.25.

    (1)
  • K. M.

    I really wanted to like this place. I love cupcakes. So, I tried the red velvet cupcake. it was ok. It seemed a little dry and the frosty was not very good. I was expecting cream cheese frosting. Perhaps cream cheese frosting is not used in NYC. Ok, fine. But at least use a frosting that tastes good. Maybe cupcakes are different in NYC. But I was not impressed. I love sweets but I didn't feel satisfied with my purchase.

    (2)
  • sade c.

    I heard about magnolia from a chef at work, she said the cupcakes were very good, especially the red velvet, which i love red velvet and had to see for myself. Now, i am a baker, i make cakes for a living, so when i get a chance i like to stop at local bakeries to try their product. I bought 4 cupcakes from here, and sat down to eat one, which was red velvet. The cake itself was great, i prefer very moist cakes, and this was not as moist as the red velvet recipe i make, but very close to as far as flavor a texture. Although i had cream cheese icing and it was way to sweet, sort of store bought taste, the icing didnt taste like natural cream cheese. They also had whipped cream iced, but i didnt try them, maybe they were less sweet.. It was a bit confusing at first, as to where to order, there seems to be different sections to order, but i was in LALA land admiring the look of the bakery, Very cute old fashion decor! The merchandise for sale was all so very cute, but super pricey, i couldnt believe it was $68.00 for one simple cake stand! Overrall i enjoyed my hot chocolate, cupcake was good--except for the icing.. I live in the suburbs so i probably wont be going there often, but love to stop into the little downtown bake shops for a little relaxation from all the walking.

    (2)
  • Leidy B.

    Banana Pudding and mini apple crisp are the best!

    (4)
  • Tania H.

    We had heard of Magnolia's through a friend from New York that insisted we try the great cupcakes. So, my friend and I went during our lunch break to buy birthday cupcakes for one of our co-workers and the employee helping us was extremely rude and unhelpful. We went in very excited to purchase a dozen mini cupcakes and to our dismay, she went out of her way to make us feel very uncomfortable about wanting to purchase the "special order" mini cupcakes. We then asked if there were any deals if we purchased a dozen of the regular sized cupcakes and she looked at us like we had three heads and replied "no." She then directed us to the other side of the bar and told us to look over there with no intention of helping us. We had our money ready to pay, but with that rude service we took our business elsewhere. Very disappointing in the overall service and will definitely NOT be buying birthday cupcakes there anymore.

    (1)
  • Stephanie R.

    I'm kind of surprised by all of the "dried out" cupcakes everyone experienced here. I work close to Magnolia and stopped in to grab a piece of cake for a co-worker's birthday. Of course, I also scooped one up for myself. I had a slice of the Humming Bird cake, and it was absolutely phenomenal: banana, pineapple, and walnuts with a cream cheese frosting. It was moist, fluffy, and tasted fresh. I much prefer my cupcakes made at home, so I probably won't try one of these. If you want good cupcakes, however, Sugar Bliss and Crumbs are your best options in the Loop. Customer service at Magnolia was just OK, and they are quite expensive ($6 for a slice of cake!), which is why they get four stars instead of five.

    (4)
  • Zeljko D.

    This is adorable place, good coffee and chesecake. I am personally fan of red velvet cake, but everything else is really good as well.

    (5)
  • Jordan D.

    Dry cake, bland frosting...not even close to the original.

    (2)
  • Juan B.

    Disgusting. I'm so mad that they charge $3.50 each for crap cupcakes! I've been to the one in NYC and LA, and those cupcakes actually tasted really good. These ones - think Dominicks or Jewel cupcakes. The frosting was fine, but the cupcakes tasted really really old. No wonder it was empty when I walked in. Magnolia, please please please stop selling old cupcakes.

    (1)
  • Sneha R.

    Oh, the excitement of anticipating its opening! Oh, the disappointment after eating those dry cupcakes! Yes, this isn't a cup cake place but those vanilla cupcakes I ate at the NYC bakeries were so sublime, that we looked forward, so so much, to it's opening here. Yeah the Banana Pudding is pretty awesome, they were nice enough to allow us repeated samplings of it in those cute little cups. But the cupcakes! :( Nevertheless, it's still great for the pudding and some cheesecakes. The vanilla bean cheesecake was just the right about of sweet and texture. And you have to admit, the interior is just so vintage and so pretty. The best part of a Magnolia, watching them ice those cupcakes and cakes. Now if only the cupcakes tasted as good as they looked.... They get a 3 star instead of a 4, simply because of those darn cupcakes. I want them like they make them in NYC. Period.

    (3)
  • Heidi J.

    The inside of the bakery is super cute. A little confusing where you are supposed to line up and order though?? The banana bread pudding is AMAZEBALLS!!! You must try this. The cookies from the serve yourself bins are so-so. The pastries are much better!!

    (4)
  • Nik C.

    Dark curly hair in my banana muffin. Beyond revolting. I don't think I can get past that.

    (1)
  • Brian G.

    Had high hopes for this places and it didn't meet my expectations. The chocolate cupcake was decent and the velvet wasn't too good. My friend could make better at her house. Not worth the long-line wait.

    (2)
  • Nick Q.

    My fiance and I went to Magnolia because we had heard all of they hype about it in NYC. We were very excited to get one here and she was actually even going to work there before getting offered a better job. Overall we were not impressed at all. Everybody keeps talking about the whimsical atmosphere being great, but we didn't get that. When we went in there (I think 3-4 days after i opened) it was like somebody had dropped a bomb in the middle of a bakery. They have the open kitchen, which could be cool, except that it just gives you a view of absolute chaos. There were about 25 people back there with barely enough room to move around eachother, and a horribly coordinated line (or maybe I should say lines) for the counter. Regardless, we got 4 cupcakes and made our way to a back table away from the chaos. I believe we had 1 chocolate, 1 red velvet, 1 carrot, and 1 devil's food cupcake. The only one either of us particularly enjoyed was the carrot cupcake. It was actually quite good and moist. The rest were dry with overly sugary frosting. I'd only consider going back for the banana pudding that everybody keeps raving about. Otherwise, I know of many bakeries downtown and around the city with considerably better cupcakes. I'd recommend Sprinkles anyday, or there's a great place up in Ravenswood off the Montrose brownline called Sweet Sensations. No need for dry Magnolia cupcakes.

    (2)
  • David J.

    Walked in off the street, looking for a scone; unfortunately there were no scones. Ordering was confusing, as there was no greeting or anyone to ask for my order -- just a confusing sign that said "Order to the left". Finally after flagging one of the many busy workers behind the counter, I got a muffin instead. Disappointing muffin: it was bland and over-cooked. Next time I walk by, not gonna be stopping there.

    (1)
  • Rachael J.

    I got the vanilla cupcake with chocolate buttercream. The cake was not particularly soft or moist, and the top was hard... Almost crispy. The frosting was okay, overly whipped. I'll stick with sugar bliss or Sarah's for cupcakes in the neighborhood.

    (2)
  • C D.

    What a total let down. I had heard of this place even before I visited like it was the holy grail of cupcakes and pastries. I have had every cupcake in the city, virtually, since I did many tastings for our wedding. From Sweet Mandy B's, to Molly's to Sarah's to Crumbs to food truck cupcakes. Decided to wait until the initial crowd, tourists etc. died down after it opened. Glad I did because if I had waited in line for this level of mediocrity I would have asked for my $$ back. Went today at 6 p.m. after work. No line, a good sign right? nope. I wanted to try as much as possible so I got 5 cupcakes, cost of about $18. Vanilla/vanilla, choco/vanilla, banana/choco, vanilla/choco and red velvet. The vanilla frosting was extremely blah-I could make a better one at home. The vanilla cake was dense, dry and tasted like a store bought muffin mix. The choco cake was dry in some parts and crumbled in other parts. The frosting on the red velvet was the worst by far-tasted like they just whipped butter up and threw it on there and the cake part was not good and dry. The choco frosting was lighter in texture than others I have tried, but again, nothing special. Every other cupcake place I have gone to is better than this place. Don't waste your time and money. Go to Sweet Mandy B's instead, or even Crumbs (for the more exotic cupcakes).

    (1)
  • Nancy K.

    Love, love, love Magnolia Bakery. You can go to my Facebook Page at Garden Gate Cafe to see many pictures. It's as cute as can be. I had a very nice conversation with the general manager. They are a little overwhelmed right now since they just opened. I am certain that they are working hard to make it the best cupcake shop in Chicago. I have visited the original location in NYC and it's great to see that the owners have now expanded to Chicago as well as a number of other locations. Keep up the great work! You make a great product. Hope to visit again very soon.

    (5)
  • Nina S.

    SO SO SO over hyped....not worth it at all...i went on a Saturday and to my surprise not that much of a line, but then again the ordering system is a joke. You sort of have to figure it out for your self and none of the people behind the counter are attentive. I had the red velvet cupcake and I might as well have eaten air since it was tasteless. All I could taste was the bitterness of my $4 going to waste. I' ve had better cupcakes from a box mix. Save your money and head elsewhere if you want delicious cupcakes. I recommend Le Sucre in Niles for off the hook cupcakes. The one star is for the decor, but I can't eat decor...Boo!

    (1)
  • Linda P.

    Oh so disappointed . Walked up to check the place out today. Had a pumpkin muffin and a coffee. They were mediocre at best and cost me $4.44 ! Granted they are known for cupcakes but I would have thought everything would be up to par. Save your money and go to Corner Bakey for the mass produced pumpkin muffin and coffee for $3.29 plus tax

    (1)
  • Carolyn M.

    Last week my fiancé and I had a date night thanks to a gift certificate from my parents to stay at the Hampton majestic (wonderful by the way) so after dinner and a play we put on comfy clothes and went for walk to get popcorn at Garret's CLOSED so I yelped the area and saw that magnolia was open til midnight!!! I always wanted to try a magnolia I was ecstatic to head there instead! I had heard of them but thought they were only in NY. It took us forever to find it on foot because my phone sucks but I called and they explained how to get there which seriously we had to have walked past across the street 3 times. So by that late (11PMish) there wasn't much of a variety. My instinct was to get the red velvet but instead on a stupid last minute decision I chose vanilla on vanilla and a lemon bar as a back up. The lemon bar was good but nothing special, but as much as I want to say the cupcake was awesome, it just wasn't. I would have rather had a jewel cupcake. I was sad :( I will give them another shot for another kind of cupcake AND one of their super cute aprons I regret not buying that night!

    (3)
  • Fuudcritic C.

    *revisited It's not happening. I go there for convenience. I've tried almost everything. The first time I went I loved the banana pudding. I went yesterday because I thought pudding would be safe. Nope. The pudding was kind of thick, like if it was sitting there for awhile. I was actually chewing it (no - it was not a piece of banana). It wasn't as creamy a light like it was the first time I went. Cookies are so so. Soft (the way I like them), BUT way toooo sweet. I'll still cut through there for a free look and smell. Still say you should have stayed in NYC. Sorry.

    (1)
  • abs t.

    and those 2 stars are only because the shop is cute and convenient. I'm sorry... but what are you yelpers rating???? The cake and the cupcakes are NOT GOOD!! Maybe you all haven't had good cake, or maybe the New York rep is clouding your judgement, but I say again, Magnolia bakery is NOT good. As one who loves cake..loves, loves. loves cake, I've made an effort to try as many bakeries, etc., as soon as I hear about them. Most of these cupcake shops (Molly's, Sprinkles, etc.) have disappointed me, but none as much as magnolia's. The cake - dry, flavorless... like eating bland cornbread. The frosting/icing - blech! - just because it's called "buttercream" doesn't mean that it should taste only of butter. Three different baked goods, each with a different buttercream frosting, and each tasted like they literally whipped butter, put a drop of food dye in it, and maybe two granules o f sugar and voila! frosting. Ugh. I went on two different occasions, brought a variety of goods, friend's and sisters tried it as well. All give it a big thumbs down! The only saving grace that I'll give it is that, if I recall, their carrot cake almost had an ok flavor (still a little dry and bland, but not unbearable), but then, once again, the frosting (i.e. land-o-lakes whipped butter with no flavor) reared it's ugly head. Two regrettable stars. And it is waaaay overpriced. They must be charging the rent of their prime state street location in the cost of their cake slices/cupcakes.

    (2)
  • Wilbur M.

    All of you one and two star critics, Give them a Break!, the place just opened and all of the employees are new and learning the business The place is fantastic and has a great selection of bakery goods I'm surprised by the lack of patience and the quickness to write off a new venture I've been there several times without incident and love the fact that they chose Chicago to expand their concept of fresh bakery goods Keep it coming!

    (5)
  • Nancy P.

    I haven't tried any of the cupcakes but I've tried the white chocolate macademia cheesecake which was so GOOD. OMG. DROOL. I think it's a bit pricey for a small piece of cheesecake but it took me three different eating times to finish it. I would go back to try the red velvet cheesecake one. I've also had their hot chocolate which I think is the best hot chocolate I've found in the loop close to my work. This one time one of the workers didn't fill up my hot chocolate cup all the way which I was pretty annoyed about that. I'll probably eventually try the other stuff they have :)

    (4)
  • Marie W.

    I regret to report that this was a very disappointing experience. I love cupcakes. I'm not a cupcake snob. But these were very disappointing. They were dry and I purchased them at 10:00 AM so these didn't sit all day. The buttercream frosting was overly sweet and very boring. They were beautifully decorated and visually appealing....if only they were enjoyable. I've had better elsewhere. So sadly disappointed. I wanted to love these. I didn't. I won't be back.

    (2)
  • Jessica B.

    Cute shop and I really wanted to like Magnolia, but the cupcake frosting (butter cream) is overly sweet for my taste, which is somewhat amazing to me, since I always thought I had a whole set of sweet tooths - teeth :-D... couldn't even finish my cupcake - so 3.50 down the drain. It's the kind of sweet that makes your throat feel like its closing up! Definitely prefer MORE and don't plan to go back to Magnolia.

    (1)
  • c d.

    I have only had the cupcakes, but hope to get back for more baked goodies. I love the store itself, very cute and homey. They also have some fun little non-food goodies (like straws, aprons etc...). The cupcakes are the perfect size and cake to icing ration. However they lack a selection. Tasty but a bit dry.

    (3)
  • J P.

    The word is - avoid the red velvet. Dry. No flavor. Not worth the price and / or wait. I'm embarrassed. We all knew the icing was too thick and too sweet but at least the cake WAS good for the plain and chocolate. Not this round, and they lost my offices' crowd. Too bad.

    (1)
  • Amber N.

    Tried Magnolia yesterday and was not impressed. Visited the first NYC location years ago and it was much better. Found the cupcakes at the State Street location to be good, but not great and over priced for the size. Both Molly's and Wholefoods make better cupcakes. The customer service at Magnolia wasn't great - I hate to see people standing around doing nothing or talking to each other while you are clearly waiting to be served. Young woman who made my hot chocolate wasn't very friendly and the sleeve for the hot cup was too big to stay on. Now that I've tried it the next time I want a special dessert, I'll just hold out for Molly's or Wholefoods.

    (2)
  • Stephanie L.

    Magnolia was a place I happened upon as my husband and I were walking to the Metra station. I saw the cute decor, saw the word "bakery" on the window, and I knew I had to go in. My husband was at first reluctant, as we had eaten plenty that weekend, but I always have room for a baked good. Magnolia Bakery brings out the little girl in me. I felt like I should be wearing a tutu and dancing around the store. The colors, the people, and the confections exude "happiness." It's impossible not to pirouette as you bite into one of their delicious desserts. The staff (particularly the 3 that greeted and assisted me) had sunny dispositions, and were busily working when not helping me. In other words, no one was really standing around, even though they may not be helping customers. Everyone seemed to be assigned to baking, building, or frosting one of the sweet treats sold in this bakery. I was lucky enough to see a black bottom pie being constructed (aka., being filled with a peanut butter frosting, and then covered in gobs of cream, all in a cookie crust...are you salivating yet?). I ended up purchasing two mini cheesecakes (pumpkin pecan and white chocolate macadamia nut) and an apple walnut muffin with cranberries. I saved my muffin for this morning, and there were many mentionables, one being the apples. They were very tender and perfectly spiced, reminding me of apple pie in a bag. The walnuts AND the muffin top added the right ratio of crunch to the moist cake. The only downfall of this otherwise perfect example of muffin marvelousness was the cranberries. The cranberries were the draw for me (besides the muffin's sheer mass, because the size will always attract me), but I did not find many and their taste was nowhere to be found. I think that the amount of apple trumps any flavoring from or presence of the cranberries. I would recommend infusing it with a cranberry syrup or soaked fresh cranberries. It seems like dried cranberries were used, and those tend to have very little taste. I know, because I can often be found with a bag of Craisins. Cranberries pretty much have to stand on their own to stand out. Just a piece of advice. Other than the cranberry issue, there is nothing but bliss to be found at this bakery. I will advise others strongly, on their next visits to Chicago, to make Magnolia a stop along the way.

    (4)
  • Patrena M.

    After having the cake I ordered for my hubbies surprise party ruin by another bakery, Magnolia Bakery saved the day. The cupcakes and cake were so fresh. Many of my guest wanted to know where they came from. they really emjoyed the hummingbird cupcakes.

    (4)
  • Michelle S.

    So, after a fabulous lunch and long walk with my dear friend(thanks, Wendy!), I decided to continue my stroll to Magnolia Bakery (Chicago). I have been to the New York location, and, the wait is somewhat worth it. I was willing to give them a break on their horrible service due to it being their first week; however, do not bother waiting in line or trekking to the Chicago location. I bought two cupcakes and a banana pudding: one yellow cake with choc frosting and one yellow cake with buttercream frosting. Now, the banana pudding was definitely amongst the best I have ever had even held a candle to the Northwestern Memorial Hospital pudding. The cupcakes, on the other hand, not worth the small bite I took of each and almost spit back out. The fudge frosting was thin and seemed watered down, the buttercream frosting lacked any flavor and to top it off, the cupcakes themselves were hard and stale. Good thing, it saved me lots of fat and calories!!! Back to good ole Sweet Mandy Bs for Buttercream and Deerfield's for their chocolate fudge frosting.

    (1)
  • Jessica C.

    Ahhh Magnolia Bakery. So good, at least some things are. My friend had the red velvet cake and I had the Hummingbird cake. Wasn't a fan of the red velvet. Yes, it was red but it was dry and we were not fans of the meringue. But the Hummingbird cake? It is the reason why I will still hop off a bus (after calling first) and make my way to Magnolia. Had the lemon bar, it was good. Key Lime Cheesecake is DELISH. Wasn't a fan of the hunks of macadamia nuts on the white chocolate macadamia nut cheesecake but the cheesecake itself was good. Cupcakes are too small for the price. Would rather have a slice of cake which is worth it for two more dollars. Enjoyed the iced tea. I'll continue to stop in to Magnolia Bakery. None of the service issues others have talked about. In fact, one time when I stopped in for Hummingbird cake, the clerk accidentally placed it frosting side down in the box. She gave me another piece for free. Likewise when the pre-cut slice I received was smaller than the rest.

    (4)
  • Lyryoazul L.

    Hey yelpers, I must say you guys are being pretty harsh on magnolia bakery. Magnolia bakery by far is the best place I have been too. Trust me none of the cupcakes I have had ever been stale, they are always fresh. You can see the bakers in the back ground baking, they have an open kitchen for a reason to show us chicagoins that they bake ask day every day unlike alot of other bakeries out here. And Oh my good and there red velvet is soooo amazing especially with there whipped vanilla icing; and yes yelpers the traditional red velvet has cream cheese icing but lighten up and try something different especially if you don't want a sweet frosting reach for the red velvet with the whipped vanilla. Cakes cakes cakes, my are the cake slices at magnolia pretty darn generous. These cakes slices are HUGE I tell you, there . There not one time that I have every had a skimpy slice of cake from there. Every time I get me a slice of cake to eat there I make sure I get me a box add will cause I know I'm not gonna end up finishing it. Next is there cheese cake. I absolutely love the key lime cheese cake! It is freakin amazing that it will melt in your mouth. I have tried every single one of there cheese cakes and I love them all but key lime is my favorite one. The icebox pies and cakes are deeeeelicious! The ice box cake which is layers of chocolate wafers and whipped cream is to melt in your mouth, and the as slice of that Is HUGE that the box they put it in doesn't close and the price for that cake its pretty cheap so you yelpers should try it! Oh also that ice box cake they make it in peppermint flavor as well and did I mention it is a popular item so they do sell out rather quickly meaning that its freakin GOOOOD!! The ice box pies are good! Especially the snickers ice box with the cookie crust... Yummm yumm yumm!! The peanut butter ice box pie is pretty tasty as well especially if you looove peanut butter! And the bars! Try the MAGIC BAR, LEMON BAR, DOUBLE FUDGE BROWNIE, AND EVERY SINGLE BAR THEY HAVE CAUSE THEY ARE SO DEEEEEELICIOUS I HAVE NO OTHER WORDS TO DESCRIBE THEM and well we all know on how great the banana pudding is as well!. So its like I see it if you go to magnolia and they sold out of something you wanted don't be rude, and make a face at the employees that work there and walk out, actually take the time to look around and try something new there. I have tried almost every single item in the bakery and I am definitely going to be coming back for more of it!!!!!!!!

    (5)
  • Susan F.

    I love the charm of this place! I've tried a few things here: the blondies, banana pudding, icebox pie, cookies and "heavenly" bar. My friends are huge cupcake fans and think that with so many amazing cupcake places in the city... Magnolia really should stand out for their non-cupcake specialties. I adore their banana pudding. It really is as amazing as the other yelp-ers say. The beauty of it is that their famous recipe is readily available online... but for those who want to keep the magic a mystery, just pop in, grab a small container and spoon your way into a little slice of heaven! The other treats I have eaten here have not compared with other bakeries I've had in the city, so I'll just say that Magnolia is a solid place for a break from shopping, a great destination, and banana-pudding central.

    (3)
  • Kelly W.

    Disappointing. Bought four cupcakes for $12--insane, but knew of the ny bakery so thought I would try it. The frosting was no where near sweet Mandy b's and the cake part was dry and small. I'll stick to Sweet Mandy B's.

    (1)
  • Ali D.

    Here's the thing, they have amazing, five-star worthy banana pudding. However, long waits, staff that is extremely slow, and incredibly poor inventory management give this place a bad review. I can't comprehend how after now a few weeks of being open they cannot manage their stock better. The line also seems to not work. People can jump ahead if they're not going to wait for drinks or anything from the refrigerated case, but no one seems to realize that so people get annoyed and the line takes forever. Anytime you see that there is not a line, don't be fooled... that just means they're out of practically everything. Why advertise specials on chalkboards if you are out! I think they should make it apparent towards the front of the line what is available so customers don't waste their time.

    (1)
  • Meghan K.

    the cupcakes were nothing you couldn't top in a grocery store, the service was AWEFUL. I want to try this banana pudding that cures cancer, but I'm not sure I can handle the staff again.

    (2)
  • Okko O.

    Fun concept, nice ambiance, pricey and so far disappointing cupcakes. =/ I might go back to sample something else, but since I tried two things and found them to be too sweet for my taste, it might not be a good idea. Ugh, disappointed! After reading all the hype about Magnolia coming to Chicago and the famous cupcakes featured on film and tv, etc., I was intrigued, much like many other downtown folks. Full disclosure--I'm skeptical of cupcake shops. Too often, it seems to me the cupcake becomes an overpriced vehicle for overly sweet frosting. But I love bakeries, and I especially liked the Magnolia concept of a retro-style bakery with its roots in old-fashioned American baked goods. I had hope, reading about their banana pudding, pie, icebox cakes, cookies... It seems it was too good to be true. This was my third try to get in because the previous two times the line was lengthy and I didn't have time to wait during my break from work. I stopped in after work at 7PM, and came in through the Block 37 side. Apparently the "front" of the line is on the State Street side. Go figure. As other reviewers have said, they seem to have a lot of staff behind the counter, but it seems the staff will try to help you even before you're in sight of the cupcake display or any of the other baked goods. Also, the cupcakes aren't labeled (?), so every 2 seconds someone else has to ask what the cupcakes are... It's pretty narrow too, so what you get is a lot of people milling around trying to peer around each other into the display cases, which in turn makes it confusing to get assistance in placing your order. I get it's their first week open, but one would think there would be a game plan for such a high profile opening...? The cupcakes seemed pretty sparse when I went in too--seemed there were more cupcakes sitting on the back counters rather than actually in the display case. Finally, to the food... I had a peanut butter and jelly cupcake. Normal-sized cupcake, unremarkable cake--couldn't really discern its flavor because it was overshadowed by the giant glob of peanut/butter cream frosting. It had a grape jelly filing, which I thought was the tastiest part, actually. Except I just saw a reviewer say they saw someone piping Welch's grape jelly into cupcakes! Maybe I was just nostalgic. I had to knock off the bulk of the frosting before finishing the cake because it was just way too much and too sweet. I also got the banana pudding to take home. It comes in a paper cup, kind of like a disposable soup container...which was...interesting. I suppose paper is better than plastic, though. It was just ok, but better than the cupcake in my opinion. The wafers tasted homemade. The pudding again seemed too sweet, and it needed more bananas. I might go back for this though, if I have a banana pudding craving downtown. "Meh," pretty much sums it up. I'll continue frequenting Crumbs for my downtown cupcake fix. Or head downstairs to Beard Papa for a cream puff.

    (2)
  • Gina V.

    I've been so excited for this place to open...but apparently so has everyone else. I attempted to go three times before the line was finally a decent enough length to get in. Unfortunately, despite a shorter line, they were still sold out of everything I wanted to try (their famous banana pudding, their specialty cupcakes, etc). If something is your specialty, shouldn't you be prepared to make more? The staff (a bit scruffy looking) was friendly enough but still need to be trained on working the register efficiently and focus on not getting frazzled during high-volume times (they were very panicked about being out of whole milk for their coffee drinks even after my friend informed them, she's fine with 2% - just make the drink!). The decor is cute, of course and hopefully once they work out the kinks this will be a more enjoyable experience as their items are still pretty good!

    (3)
  • carol g.

    We have been waiting for magnolia to come to Chicago for many years. It's the best bakery, bar none. I don't get that everyone didn't give it 5 stars. Oh well, there's no accounting for taste. Our faves are the vanilla/chocolate, chocolate/chocolate, banana pudding,white cake and on and on-even bought the cookbook and make them and cakes at home. LOVE YOU MAGNOLIA BAKERY,WELCOME to Chicago. I remember what a bad time Macy's had coming here. Chicago is all about Chicago and anything that is NYC, is not easily accepted.

    (5)
  • Gabriella T.

    I was honestly thrilled to hear that Magnolia's was opening in Chicago. I was soooo hyped up and eager, e-mailing them to find out when they're opening. We finally went yesterday, the second day they were open, and I can't tell you how disappointed I was! Right away just looking at the cupcakes I could tell that they didn't resemble the ones in NY. But I didn't want to make any quick assumptions until I actually tried them. Red velvet is my favorite so I got one of those. My husband got a pumpkin. First, a red velvet cupcake is not red velvet without cream cheese frosting. This one did not have it. It was straight up whip cream. All I tasted was butter and some sugar. Gross!! So heartbroken!! I'm sorry but whether it's traditional or not, red velvet needs cream cheese frosting. Whip cream is not frosting at all. The cake was dense and crumbly as well. I spent $3.50 when I could've done better at home. The pumpkin was nothing great either. The cake wasn't very moist but had an ok flavor and again whip cream frosting. I'm not sure how they've been trained there but they missed the mark big time. We got a dozen of ALL flavors and the only one that was decent was vanilla. The others had all whip cream frostings!! Not worth the money at all. Not to mention how chaotic and unprepared they were with customer service. It was a disaster. I think they need a lot more practice and need to re-open in a month or two when they're actually ready. Don't waste your time. Sprinkles is still my favorite! No comparison!!

    (2)
  • Angry c.

    I had a cake tasting here. There was an initial snafu because the GM booked the appointment but did not tell the staff. They did a great job of just pivoting and pulling together a fantastic tasting. They even offered to bake the couple flavors they did not have prepared if I would just come back after my next appointment. They bent over backwards for me. I had some design ideas that they had never tried so they tried things on the spot to show me what they could do. The design turned out super cute. The thing I would praise the most was the humility and grace that they conducted themselves with while throwing something together on the spot. They are a top contender for my wedding because they proved that they can make things work even if faced with a situation they are not prepared for. They also accepted complete responsibility for an error another staffer, who was not present, had made without trying to make him look bad or me feel like an imposition. To top it all off, there is not a bad cupcake in the house. Great work!!!!

    (5)
  • Marissa P.

    My guy and I went downtown for dinner and since Magnolia was right down the street I asked him to take me here for dessert, bad choice. We got there around 6 pm on a Sunday night and the only cupcakes they had were vanilla, chocolate, carrot and red velvet. Plus it was very chaotic inside, even though there weren't really that many patrons inside. I picked up a chocolate and vanilla since I made the trip and they were just okay. The chocolate cupcake had vanilla frosting which was way overly sweet for my liking. The vanilla cupcake had chocolate frosting and was better than the chocolate cupcake but still just okay. Both cupcakes were small for the price, $3.00 for a baby's fist size cake. Once I ordered I had to wait like 10 minutes to check out because the only girl that could run the register was making some sort of coffee or whatever. Very disorganized store for a minimum reward. I won't return when I've got Sprinkles and Molly's, who blow my socks off.

    (2)
  • Shereene M.

    I mean cupcakes are the bomb. I don't care what's the new "it dessert". I love cupcakes and Magnolia's does it right.

    (4)
  • Jo L.

    The $8/piece blueberry cheesecake was neither worth the price nor the tummy space. Excellent banana pudding, as usual though.

    (3)
  • Lynn N.

    I came here on random rainy day and found it to be quite average. I ordered the banana pudding and it was okay. Apparently, that's what they're known for.

    (3)
  • Lisa P.

    I've sampled several of their desserts and never been overwhelmed by any of them until I just tried their cheesecake last week, the standard vanilla flavor and I cannot stop thinking about it. It was the perfect texture--airy/fluffy but still rich, not overly dense. The vanilla flavoring was also very delicious. This is the best cheesecake I've had in years. I will be back to sample another flavor. In terms of their other desserts, I think their cupcakes are very dry and unimpressive. The chocolate flavored cakes are somewhat better but still dry. Their customer serve was very attentive and welcoming on every time I've visited. In terms of prices, I think they're also a tad overpriced. But again, try the cheesecake!!! You won't be disappointed.

    (4)
  • Cami P.

    Glad I listened to all of the reviews and got the Banana Pudding- amazing! Definitely light and not too rich, and I could tell it was real banana flavoring (not artificial) I'll have to go back and try their other items soon!

    (4)
  • Jill O.

    This review is going to be a pretty short one. I don't have too much to say that hasn't already been said. I found this place on accident, as I had stopped into the mall to go to Godiva. I passed the bakery, and of course I couldn't resist. Especially since the flavor of the month is peach- one of my favorites! The entire shop is really cute. It looks comfortable and there's always people both in line and at tables to enjoy their treats. The cakes on display are colorful and demand attention, and they look delicious. The customer service definitely needs some work. There was no real line system, even though there was one organized. It was pretty much a mob of people smooshed against glass to get a look at some cakes, and the people behind the counter helping the most aggressive/smooshed customers first instead of going in an order of who came in first. The cupcakes are okay, but I don't know what all the hype was about. The cupcakes are really, really dry. I regretted not buying something to drink with it. The frosting was really sweet, and had a grainy texture like it hadn't been blended enough or something. It wasn't a bad cupcake, but it's not something I'd be in a rush to get again either. I'd rather get a cupcake from the Hershey's store.

    (2)
  • Natalie M.

    Delicious banana pudding! I haven't tried other desserts yet but their banana pudding was delicious the times I've tried it. A good amount of sweetness (but sometimes I think it may be too sweet), and creaminess, with a hint of chewiness from the cake/wafers/etc. It's delicious!

    (4)
  • Gin G.

    Never had their cupcakes but their cheesecake, bread pudding and butter cookies are amazing!!!! There were so many other things I wanted to try! Gonna have to go back!!

    (4)
  • Jackie W.

    Holy cow.... talk about poor service. The good: I bought my wedding cake from Magnolia and had a really good experience with Stephanie, the events manager. The tasting was wonderful! We were set up in the front window of the shop with lovely little cakes. Stephanie was great about allowing us to add additional items (birthday cake for the flower girl, etc.) the week of the wedding. Private events or spending $1,000+? It was exquisite! The bad, however, is that every time I've been back to the Magnolia Bakery location as a regular customer, the service has been horrible. :-( The week I got back from the honeymoon my girlfriends and I went back for cupcakes and were shocked that no one would wait on us. There were 5 girls behind the counter talking, and they were ignoring us and the other customers. At 7:30pm on a weeknight, so it's not like they were doing anything related to the business. When we finally got to order the girl got in an argument with me saying "(we) don't make apple crisp or apple crumble or whatever you want... only to have another one of the chatty girls correct her since she was standing right in front of it. Umm, okay... Cut to going back again 2 weeks later with a different group of friends when we were told that were told that "Only Melissa can ring you out..." Again, another girl standing there refusing to help. Melissa had taken our order and went MIA into the kitchen after we approached her at the register picking her fingernails. Melissa was the same person that took our order and never returned - but apparently gave the last of banana pudding to the only other customer in the place -- even though that was what we had ordered from Melissa. My friend looked like someone just took her toy on the playground. Since that's what we came in for, there was nothing else for her to order so she was ready to leave. Now - 6 weeks after my $1k+ cake purchase and 3rd visit later - my boss asked if we could stop in to enjoy some more wedding cake - she joined me at my cake tasting - and no one would help us yet again. I'm simply shocked the horrible service. The cake is delicious! But if you won't let allow me the honor of paying you $4.50 for a slice of it, then I don't know how you expect to stay in business. So incredibly disappointed with this place. :(

    (1)
  • Lily Z.

    It was my mom's birthday and we couldn't figure out where to get her a cake. I was at the office late and saw that this was still open. I ordered a strawberry ice box cake and a small assortment of cheesecake. It cost me like $40! I liked that the icebox cake wasn't very sweet. I hesitated purchasing some items because I thought the frosting was heavy but it's whipped!

    (3)
  • Erica L.

    Gave Magnolia a second chance after my initial visit around the time they first opened their Chicago branch a few years ago. Back then I was impressed with their signature cupcake swirl, but the cupcake itself was very dry and the frosting was too sugary for my taste. The hype has definitely died as there was no longer a line out the door. This time Hubby and I split a slice of their Classic Icebox Cake and a cheesecake brownie bar. Their presentation is great, layers of chocolate wafers between fresh whipped cream - so simple and tasty. It is quite decadent, like a cake of double-stuffed oreos, but not as sweet with the filling. The brownie bar was standard fare. I love the storefront decor, a little quaint bakery in the middle of the big city where you can stop for afternoon tea. However, it smells like a moldy, damp rag inside, not sure from where, but it takes away from fully enjoying dessert there. Next time I'm taking it to go.

    (3)
  • Tiffany L.

    I've been here twice: once for the cupcakes and once for the banana pudding. I wasn't a huge fan of the cupcakes-- perhaps they had been sitting out for a while, but I found the cupcake extremely dry and the frosting overly sweet. The banana pudding, however, was absolutely amazing. It was extremely light yet fragrant, and the banana flavors tasted genuine (as opposed to artificial flavoring) without being overpowering. I generally don't have a very high tolerance for sweets and don't eat too much at once, but I could have easily finished a medium size container of the pudding by myself. It's going to take a lot of willpower to restrain myself from stopping in here every time I come by State Street in the future.

    (4)
  • Ivy Z.

    This review is for Magnolia Bakery's banana pudding, because ever since having it my first time there, I haven't been able to order anything else when I'm there. I will also preface this review by saying I don't really like banana... or pudding... Yet this is one of the best desserts I have been lucky enough to eat. Yes it is a little pricey, but it is oh so worth it. The pudding is perfectly whippy and creamy and flavorful. There are pieces of banana and chunks of pound cake perfectly spread throughout. Honestly I could eat the entire pint by myself but I try to save some for later. Stores well in the fridge too! Sometimes they sell out if you go close to closing, and it really is worth it to try. I haven't had any of their other desserts but this banana pudding is worth a stop!

    (4)
  • Jamie B.

    The employees are.... Lacking in the customer service arena. Asked for large iced tea (had to repeat that 2x) and still somehow managed to receive iced coffee. (?) There's no real line or way to order, it's just if you're able to get someone's attention. Cheesecake was pretty good.

    (3)
  • Darian J.

    Oh my goodness. I have been living in Chicago for less than one month, so I discover new eateries every day. No eatery has made me happier than when I found out Chicago has a Magnolia Bakery. I visit NY annually and Magnolia is always my first and last stop on the trip. To have one right in my neighborhood is going to be the end of my diet and my bank account ;) Upon entry customers are greeted with the heavenly aromas of vanilla and chocolate. What I always enjoyed about Magnolia is its open workspace so you can enjoy watching the bakers create the novelties in front of you. Its like the Wonka Factory for cupcakes. Before I delve into the epicness of the cupcakes I would just like to commend the staff for their quality customer service. Each of them from the bakers to then cashiers were super friendly and smily. It made me want to not think about how many calories I was about to consume. I ordered the Red Velvet Cupcake with cream cheese icing and a slice of their Hummingbird cake. I forgot how expensive Magnolia is for dessert, but my God was it worth it. The RVC was chocolatey and cakey and the cream cheese icing gave it the perfect amount of thickness and creaminess to bind the crumbling of the cake. The flavors combined were just superb. However that hummingbird cake is what you all HAVE to try. Priced right at $6.50 you may ask why on earth would a slice of cake cost that much. When I tell you that Magnolia uses only the freshest fruits , nuts, creams, etc. They really do. This cake was the most moist cake I have ever had in my life. Between the pineapplce bits and the walnuts...my lord. Its sheer heaven. The cream cheese frosting on this one is perfect as well 5 stars across the board, Magnolia.

    (5)
  • Raiza S.

    Damn that banana pudding is delicious. I ordered a small & shared with my cousins, but I wish I got the largest size they had. The banana pudding was so creamy & fluffy, my mouth is watering as I'm typing this. Hell, I'm going tomorrow morning once they open for some. Seriously though, the consistency was smooth & light. The prices are pretty steep, man. $5 for a plain (but pretty) cupcake? I can go to Molly's for a delicious cupcake. I haven't had any of their other desserts because.. b a n a n a p u d d i n g. It's decorated nicely, with cute odds & ends. They also sell (really expensive) cake stands sprinkles, & paper straws. That you could probably buy at Home Goods or something. They have cute aprons & their cook book too. Will I be back? Didn't you read my "I'm going tomorrow morning?" F yea, I'm going back. But this time, the largest size. No sharing either.

    (5)
  • Joanna J.

    I was visiting a friend out of town and we we're walking around and stumbled onto this place. We both had a slice of the chocolate icebox cake and it was heaven in my mouth. The girl who helped us was wonderful in explaining the cake and was very polite and nice. I didn't try anything else and can't wait to go back.

    (5)
  • Ramsey B.

    Delicious chocolate chunk cookies, cream cheese brownies, and caramel pecan brownies! I am impressed with the variety of dessert items this boutique bakery offers. I look forward to tasting all their desserts. Very clean establishment. Restrooms are for paying customers only as well.

    (4)
  • Lisa D.

    Excellent! My girlfriends and I ordered 6 different desserts between the 3 of us to share. Bc we are divas like that. The pies, red velvet cake, pudding... All of it. I'd do every bite over again in a heartbeat!!

    (5)
  • Far K.

    The banana bread pudding is everything! Doesn't matter what else you try here but if you do not try this then you will absolutely regret it. Everyone knows the cupcakes, cakes and other pastries are delicious here but that banana bread pudding is life. I really like their strawberry shortcake cupcakes, and red velvet cupcakes, probably the best cupcakes I've tried in my life so far. But of course, the banana bread pudding, it's just incredibly smooth, delicious, and mouth watering. You'll want more, trust me. I got a medium and it was not enough so I got some more! So try that if you don't know what else to try there.

    (5)
  • Adriana O.

    I got the smores cupcake and it was just ok. Kinda dry, was very disappointed. The location is great in the heart of Chicago, looks like a vote bakery.

    (2)
  • Rustygirl M.

    Had a 4.00$ iced coffee, large, that was really good today. I didn't eat anything but the desserts looked great! Other people mentioned to me that the cupcakes are crack! Beware:)

    (4)
  • Lena M.

    I heard they have good cupcakes so I picked up some to bring home to hubby and my small boys. Bought red velvet, coconut, and strawberry cupcakes. Pro - cute shop inside Con - cupcakes are super dry and crumbles at the first bite & the frosting is overly sweet. I have tasted better cupcakes from the grocery store! Super disappointed! Overly hyped and over priced for terrible cupcakes. Middle of the road - sorta friendly staff Won't be going back again any time soon. If you're downtown and want an overly sweet piece of crumbly dry cardboard - you found the place! Enjoy! Oh and I bought a slice of strawberry icebox cake. Let's just say I think I ate a mouthful of oil with mushy wet cookies mashed in with some whipped cream.

    (1)
  • Darlene N.

    This place has a good marketing tactic. When celebrating their 1 year anniversary, they had nice sized samples outside of their bakery of banana pudding. I didn't even know their bakery existed. I took one bite and my mouth and tongue gave in at the same moment with pure ecstasy! Some of the BEST banana pudding I have ever had! I've been a fan ever since. Small place and I have gotten a dessert where I've eaten in there as well. If you want a delectable treat, you won't go wrong with this bakery. Enjoy!

    (5)
  • Derek C.

    This place is really cute and has a few really great bakery items. Definitely try the banana pudding. However, the interior is really confusing. There isn't really an area where you stand to order, it's kind of a free for all which is super stressful. Also, they really messed up my cappuccino. The milk wasn't frothed, it was just heated extremely high like a latte and it burned my mouth really badly.

    (2)
  • Minh-An C.

    After a nice dinner, my friend and I decided to check out Magnolia Bakery for dessert. I was really excited to try their famous banana pudding. It is originally in New York but I did not have the opportunity to try it when I was visiting NYC so I couldn't pass up on this opportunity. The bakery is very cutely decorated and it was not that busy when I got there on a Saturday night. I was going to get the small size banana pudding but after trying the sample, I realized I did not like it at all. It was good but it was just too sweet so I did not think I could even finish a small pint of it. My friend ordered it and she said she wished there was more banana bread in the pudding because it was so sweet to finish. So unless you have a big sweet tooth, I would recommend sharing the small/medium. I decided to try the PBJ cupcake instead and boy, that was super sweet too. There was too much PB icing on the cupcake and the jelly in the middle was just way too sweet for me. I couldn't even finish the tiny cupcake. Overall, I guess unless you truly like sweet, I would suggest you sharing the dessert portion or order milk to help you wash down your palette.

    (3)
  • Trish L.

    Walked past this place and had a sweet tooth. I got a sugar cookie which taste good. Not the best but it was good. I got a mini vanilla cupcake with chocolate frosting. Now that was one of the best I tasted. And I tasted A LOT of cupcakes lol :) And their lemonade which was okay. The price is decent. Affordable.

    (4)
  • S J.

    I'm disappointed with the vanilla cupcake with vanilla frosting. The frosting is overly sweet with an odd, almost grainy, texture. The cupcake is dry and low on vanilla flavor. I'll stick with the cupcakes at Sugar Bliss. The peanut butter cookie was flavorful, yet under done. I prefer a crispy PB cookie to one that break apart when it is pickes up. Service was slow and unenthusiastic.

    (2)
  • Tami S.

    Of course I came here for the cupcakes. And yeah, they were good. Very cute, pretty, etc. The brownie I tried was tasty too. But I saw "banana pudding" called out here on Yelp, so I went for it. (Un?)fortunately, they only had a medium-sized helping left, so I went ahead and bought that and had it for a super-late-night snack, kept cold in the mini-fridge. Perhaps it's because I'm admittedly burning out a bit on cupcakes, or perhaps because I'm on a banana kick, or perhaps because it was 2 AM and my internal clock was all goofed up from travel, but MAN, that was seriously one of the best desserts I've had. Like, scarf-down-the-carton, it's-a-good-thing-there's-no-Magnolia-nearby-my-­house good. I should mention that everything tastes very fresh and not "bakery-like." Not necessarily homemade, but not fussy, either. Everything IS sweet, and that's alright by me. It is, after all, a bakery. And it is very cute. Plus I imagine it's a nice place to grab dessert before a show, or to pick up a cookie on a break. But yeah, believe your Yelp friends and GET THE BANANA PUDDING.

    (5)
  • Katie 2.

    In short, the quality does not justify the price. It smells absolutely wonderful in the shop and looks gorgeous, but I would much rather purchase a baked good from a smaller mom&pop shop that makes everything with that family love.

    (3)
  • Emerald S.

    Best banana pudding ever, give me a barrel sized amount. Cupcakes are airy and just the right amount of sweetness.

    (4)
  • Glenda G.

    The banana pudding is definitely my favorite and my daughter loves the red velvet cupcakes with the vanilla whipped icing. I'm very excited that there are now stores in both NYC and Chicago, my two favorite places.

    (5)
  • kathy y.

    The variety is small, with only a few types of desserts, and all of them are super sweet: filled with sugar, but not much flavor... Two starts for the cute decor!!

    (2)
  • Angela P.

    This bakery is teeny tiny and provides little seating. There are two separate lines, one for desserts and another for beverages, but you pay in the same place. I guess this made sense at one point in time, but it really just confused the hell out of a lot of people ahead of me. I scoffed at paying $3.75 for a cupcake. BEST DAMN VANILLA CUPCAKE I'VE EVER HAD. Plain vanilla. But worth the price tag. Take me straight to hell, and as long as I have a dozen of Magnolia's vanilla cupcakes I will be just fine. I asked for a bottle of water and wasn't too happy when the person in front of me also asked for a bottle of water, but the cashier kindly told them that there was tap water at the end of the counter. Ugh. So all I can say is that some employees are on their game and others not so much. Cupcakes - yes. Location - no.

    (3)
  • Jen B.

    This is a review for the banana pudding only. My friend was kind and picked up a pint of this pudding for me and a mutual friend arriving from Ann Arbor. I ended up chilling the pudding overnight and eating it for breakfast with a cup of drip coffee. If you're a fan of bananas, then the banana pudding comes with slices of real bananas in the mix. For those who dislike bananas, no worries, you can pick out these slices and just eat the pudding and the vanilla cake that complete this dessert (or breakfast...). The pudding itself doesn't have a very banana-y taste. The pudding comes in a paper-based pint-size container like ice cream pints from Haagen Daz's.

    (4)
  • Dushyant S.

    My first visit and i asked whats the popular one in bakery? They surprised me with their signature banana pudding!!!' What a treat to Your sugar buds!! Must try ! A five starrer place !!!

    (5)
  • Tyler T.

    So apparently one of my other friends who wasn't with us wanted to try this place so we decided to try it. The place is located inside the shopping mall area and has very cute decor and a fun cupcake shop vibe to it. Unfortunately the cupcakes were just okay tasting, I think the place does a better job presenting and displaying the cupcakes this they do with how the cupcakes actually taste. I felt the cupcake was a bit dry at points, and the buttercream was passable at best.

    (3)
  • Lauren B.

    I'm a chocoholic by nature and I can make a decent cake. So when I actually buy pastries I expect out of this world. Sadly it wasn't. I had a slice of devil's food with the chocolate mocha icing. Icing was good with a hint of coffee. The cake was so-so. It wasn't hard as a rock dry but it wasn't moist. Cakes should become even MORE moist sitting out soaking in the icing so I don't get it? Maybe I'll try a cheesecake next time if I go back but not the cake.

    (3)
  • Joyce D.

    Everyone knows that NY has really good bakeries? Right? Well, we tried Magnolia Bakery-NYC in Chicago and it was pretty darn good. After a few hours of walking and seeing the sites, we were in need of a quick sugar "pick me up" rush. We stopped by this bakery because of the cute decorations, plus I've been wanting to try the one in LA, but never got to go to it. So, it finally was in walking distance of our hotel. Anyway, I got the Chicago cupcake which was so cute and delicious and my friend got the red velvet cheesecake. We got the items to go, so that we can rest before our next adventure and dinner excursion. The cupcake got squished in the box, but it was still pretty good. The cupcake was vanilla with vanilla frosting painted blue with glitter, it reminded me of Cinderella's dress. It was topped off with chocolate embellishment that had the Chicago skyline drawn on it. I loved the details! The cupcake was good and just the sugar rush I needed. I drank it with black coffee to balance the sweetness, but really enjoyed this decorative dessert. I got to try the red velvet cheesecake and I almost fell out of my chair due to the richness and deliciousness of the dessert. It was cool, creamy, and totally tasted like red velvet! I was amazed and it totally added to my sugar rush! I will definitely need to go visit the LA location to get some more cheesecake! They do have pretty amazing cheesecake from NY...so Magnolia Bakery-NYC...touchè!

    (4)
  • Jalissa T.

    The absolute best banana pudding & cupcakes ever known man ! Affordable , and very cute decor inside the bakery !

    (5)
  • Hang T.

    Tried it once on the east coast. It's so nice to have one of these bakeries closer to home instead of all the way in New York City. I found this place accidentally while walking around beautiful Chicago. Their banana pudding is always on point. Very smooth and rich. Delicious, but after a few bites, it becomes to sweet for my palette. I enjoy the smallest size possible. It appeases my craving and doesn't make me waste this yummy treat. I know nothing about their other treats. I only come for what they are known for.

    (4)
  • Ru Janielle M.

    Picked up carrot cake this morning to bring to work and picked up coffee elsewhere. It was delicious.

    (4)
  • Michelle M.

    I hate bananas but love the banana pudding. It is awesome and definitely worth the calories. I like that it comes in a small size too. I have never tasted anything like this. This is a treat that I bring home to award my kids when I want to give them something special for a job well done.

    (5)
  • Aya M.

    I love magnolias... Their banana bread pudding was divine. However, I have had the original magnolias, these cupcakes don't taste like the originals. The cupcakes in Nyc are much better. They look just as pretty, but my cupcakes were mostly dry 4/6. I'm assuming the water in New York makes the difference? But I was bummed out when my cupcakes weren't as delicious as the originals.

    (3)
  • Christina G.

    Well, I think the $5 I spent at Magnolia was the best $5 I've ever spent. While visiting Daley Plaza, my husband got a craving for Magnolia's banana pudding. I'd never had it before, but I've been known to walk a whole lot further for sweets. It was a bit busy when we got there, but the line moved quickly. I deferred to my husband's expertise, as he'd been there before, and he ordered us a medium banana pudding to share. Imagine the most delicious banana cream pie you've ever had. Now, think of it a hundred times better and you'll get to this banana pudding. Simply divine. There were many outbursts between us with phrases like "stay on your side" or "the last bite is mine." The one negative, the seating area is small. We waited a bit for a seat, then had to quickly snag it. And it wasn't even that busy of a time - maybe 3pm on a work day? Go and just give the banana pudding a try. You won't be sorry.

    (4)
  • Jennifer N.

    All the hype about the banana pudding? Definitely worth it. I nearly ate the entire large container by myself without realizing it! So delicious. I also love their lemon blueberry frosted cupcakes as well :) I can't wait to try more baked goods from here!

    (5)
  • Cristina G.

    The place was cute much beautiful them NYC , I order coconut macaron it's delicious .

    (5)
  • Farrah S.

    I got a hummingbird cupcake which was delicious, but the cake was a little dry. My friend got a red velvet that was absolutely terrible. She choked on the cake because it was so dry... Try a hummingbird cupcake or the banana pudding. I would've left 4 stars but between price and dry cupcakes I just had to leave two. Sorry magnolia's. *edit to three stars because their banana bread pudding is just that damn good*

    (3)
  • Samantha S.

    The cupcakes are overpriced. I expected more variety from a shop like this. The optioms were pretty boring (chocolate, vanilla, red velvet). Give us something interesting! Every cupcake place i have been to in other cities has ones twice as large for about the same price. They were dry and lacking depth of flavor. The frosting was way too sweet. Many of the cakes were bumped in the case or falling apart. I can make a better cupcake at home.

    (2)
  • Kendra N.

    It's about time I give this place 5 stars for their amazing banana pudding! It's $3.50 for a small that is good for 1 person, $5 for a medium that easily feeds 2, and $6.50 for a large that I have never had a need for. We ventured out once and tried a brownie alongside the banana pudding and it was good, but the banana pudding is where it's at. Simply the best! The staff have always been friendly and the ambiance is cute! Definitely try this place out for dessert.

    (5)
  • Sarah V.

    I absolutely love......the decor! The love pretty much ends there. The desserts are alright but not good enough to charge Magnolia prices. The bakery is spacious and the chalk board always has cute little sayings on it. I'm not sure if I'll be back for the dessert but the country chic look draws me in all the time!

    (3)
  • Jane W.

    I've been wanting to come here for ages because so many people rave about the banana pudding (and their baked goods in general), and finally got around to visiting a couple weeks ago. I was able to try their (supposedly legendary) banana pudding, their banana cream pie, a cupcake, and sea salt caramel caramel. - The banana pudding was good - a bit overhyped, but still good. I wish they had more of the bread in there because that was my favorite part, but it was creamy and flavorful without being overly sweet. - The banana cream pie was okay - the pie crust was very good, but there was an overload of whipped cream. - The cookie was SO dense... I'm one to love very sweet things, but this was too sweet and oily even for me. 3.5 stars overall.

    (3)
  • Jaime S.

    Banana pudding is unlike any pudding you'll ever taste. It's amazing! All other desserts I've had here are delicious as well.

    (5)
  • Kristine C.

    This place is amazing. The pastries are very well Crackin. The coffee could taste a little better but all in all I love it.

    (5)
  • Jialing L.

    Still need to try the banana pudding here since I've heard so much about it but I definitely like the cupcakes here. I usually go for the red velvet cupcake and the buttercream they use is delicious. I also usually get an iced latte here which is a good refreshment for the cupcake.

    (4)
  • Matt M.

    A lot of options. Not too crazy about their cupcake options, but their brownies were fantastic

    (3)
  • Beatrice O.

    I just had the most delicious caramel pecan cheesecake. Heaven. I thought I would eat half and take the rest home, that did not happen. The banana pudding is best I ever had. They have it ready for takeout.

    (4)
  • Vicy C.

    Do yourself a favor and just buy a tub of the banana pudding. You'll thank me later. It is the BEST thing on the menu as far as I'm concerned, however their cupcakes are also scrumptious. I normally get the banana pudding whenever I go, but today I surprised my husband with their coconut cream, red velvet, and caramel cream cupcakes. Delicious. My god. I'm staring at the caramel cream cupcake in the box as I type. I am exercising the limits of my self-control by not just scarfing it down, haha. The store isn't too busy, but every time I've come there's a bit of a line at the cash register. Know what you want before you go up there and you'll save time. Can't go wrong with this bakery, folks. A+

    (5)
  • Prajna A.

    Its chicago and there are a ton of options for cupcakes. This certainly is not the best one. They can do better. But the cupcakes look adorable especially the chicago cupcake. I also tried red velvet and caramel , both were good but not the best

    (3)
  • E J.

    Their banana pudding is on point. It's so good and addicting; I always order size LARGE. I suggest you to share it with your best friend. ;) I guarantee you won't regret it! Warning : Avoid when you're on diet. Once again, you will crave it once you know the taste of their pudding.

    (5)
  • Aaron Jae M.

    Stopped in with a friend to grab a cupcake. I'm not big on sweets but I have heard they are some of the best. Isabel, the lady behind the counter, helped me pick out a cupcake that fit my peculiar tastes. She pointed me towards a peanut butter cupcake and it was delicious. This spot has two entrances, one from the street and one from inside block 37 so it's easy to get in and out but can be a little confusing as to where to order depending on what side you enter from.

    (4)
  • Amy H.

    This place was alright. It had the same concept as other bakeries, like two-seated tables, small space, and plates for your cupcakes. However, the cupcakes weren't that good. They weren't that moist and the frosting had a bite to it. I believe it's butter cream frosting. I prefer whipped frosting. I thought they could spice up their bakery a bit too. It was mostly white, the color of an asylum. They should add some color for pizzazz.

    (2)
  • Jen R.

    I see nothing wrong with waddling out of here looking like I'm preggers with a Magnolia Bakery Banana Pudding baby. It's worth the stares. Yes, the pudding is so good that I pretty much have blinders on when it comes to all the other offerings from this place. Well, after trying a few ho hum slices of $7 cake I do. So ya, come here for the banana pudding and call it a day. I may or may not have decided it was a viable substitute for dinner, but if I'm all yellow and look like a Simpson the next time you see me, then you have your answer. You are what you eat.

    (4)
  • Christine S.

    Better call Parnell... Let's hit up Magnolia and mack on some cupcakes (No doubt that bakery's got all the bomb frostings) I love those cupcakes like McAdams loves Gossling[echoes] (TWO!) No six! (No twelve!) BAKERS DOZEN! I told you that I'm crazy for these cupcakes, cousin! Neff said!

    (5)
  • Sharon C.

    I was here with a friend for the banana pudding - which, to be quite honest, is the only thing that I would recommend from Magnolia. I've had a few other things here, but they were mostly not very memorable. The banana pudding is so good, and I don't even like bananas. The space is actually pretty big, but they don't have a lot of seating, so don't count on getting a table if you're there during a busy time!

    (4)
  • MJ K.

    The service was nice and the interior is quite cute however, the cupcakes were not good. The cakes were very dry. The frosting was pretty good with a smooth flavour albeit on the sweet side. Visit a local bakery shop or one of the grocery stores for cupcakes far superior to Magnolia.

    (1)
  • Brooke A.

    Have you ever run down the street at 10:55pm just in hopes of making it to BANANA PUDDING before it closes at 11:00pm? WE HAVE! We have also had some cookies and brownies and such, but nothing was all that impressive... Just go get some banana pudding. You will not regret it! And the best part - they are open late!

    (5)
  • Meg S.

    I've only tried their banana pudding and PB&J cupcakes. Yep, you read that right-- Peanut Butter & Jelly cupcakes, which are completely unique and absolutely amazing. As for the banana pudding? Totally decadent and absolutely delicious. I ordered a small, and once finished immediately wanted to double back and order another. I like the interior, it's very cutesy and quaint and there's usually a table open. Definitely worth stopping by, you won't regret it.

    (5)
  • Sarah P.

    The banana pudding.... Have you tried their banana pudding? My god, my my my god.... Thick, creamy vanilla pudding, chunks of real banana, chunks of vanilla wafers, served cold and absolutely delicious. I walked into Magnolia by accident, really. I was supposed to bring a friend some boba and there were no bubble tea shops that I could find in river north and the loop of Chicago. I woke up early one morning, decided I was going to walk State from North to South, get familiarized with this part of the city. I saw a woman sitting outside of Magnolia while I was headed south and she was eating a huge slice of cake, that was it! She was there for her cake and she was enjoying it. On my way back North I stopped in and ordered two red velvet cupcakes and a small banana pudding to go. I ate the pudding while walking and I was in heaven. It was thick and looked like I was eating ice cream - but it was oh so much better. It was so good I looked them up online because I need this stuff delivered to my home..... that can't happen.... now I have yet another place to stop while in Chicago... That pudding is a must have... As a slight aside, Magnolia is a chain from New York... It was ironic giving my friend a bakery gift while in Chicago that claimed New York on it's packaging... Alas, none of that mattered once we dug into the cupcakes and another round of pudding.... Simply delicious.

    (4)
  • PJ C.

    Meh. Just a big, steaming cup of meh. This place is perpetually understaffed and understocked. Waited over a half hour in line the other night to get coffee. The employees seem to be perpetually distracted, and the space and layout are totally a mess - no one could figure out where the line started or ended.

    (2)
  • Rachel A.

    Love, Love, LOVE This place!!! This place Always Tops the rest! #Maybeit'saNYthang #Redvelvet&PecanCheeseCake's #Can'tleavewithouttheBananaPudding

    (5)
  • Tavi J.

    Okay after being here numerous times now I'm ready to write my review. I bought into the hype at first (Sex in the City Cupcakes), but now after going back many times I've been noticing one pattern I don't like....dryness. The cake and cupcakes aren't moist making them less sweet. Yesterday my friend and I shared a slice of the vanilla cake with the chocolate buttercream frosting and we both gave each other the look at the same time "this ain't good" lol. I'm sorry but these desserts are pricey, some of them costing up to $10. With all the other cupcake, doughnut shops, and bakeries they either need to come up on the quality or lower the prices. I'm not saying this place is terrible....just there are way too many other places that are equivalent price or cheaper that taste better. Side note: Banana pudding is good, but my moms is better ;)

    (3)
  • Amy E.

    Cute bakery, but the cupcakes were awful. I bought 3 different flavor cupcakes for almost $12 and each one was very dry..almost like they were stale. Not sure what all the hype is about. Definitely won't be going back here.

    (2)
  • K K.

    I tried Magnolia for the cupcakes a couple of times and was disappointed. I am a huge cream cheese frosting fan, and they must not make any. Even on Red Velvet cupcakes (the horror!). I think it was vanilla buttercream or something of the sort on the red velvet for frosting. That is just a no-no! Anyway, the cupcakes are beautiful, they just don't taste anything like they should so I can't recommend them. BUT--BUT---BUT--- I went back again and had the Bannana Pudding and a Double Chocolate Brownie. EUREKA! NOW we are talking! The pudding has me dreaming about it weeks later. It is very rich so a little goes a long way. But, it's PERFECT. Brownie was very good. Nice and chocolatey, soft but still chewy. DELICIOUS. I will return for more and will try the cheesecake at some point.

    (4)
  • Thu D.

    I've tried Magnolia's cupcakes in NYC when I visited a while back and they were good, but nothing life changing. I never really thought about returning, but after recently seeing some friends post pictures and reviews of how amazing their banana pudding is, I knew I had to give it a try. I'm not a sweets person, so I ordered a mini cup, which was more than enough for me. After cracking open that lid and taking my first bite, I saw stars and couldn't wait for another bite of that sweet fluffy yellow cloud! My favorite part were the pieces of banana and Nilla wafers mixed in. I scarfed it down on my walk to the L and it was sadly all gone in less than 5 min. Next time I get it, I will probably also get a glass of milk because it was getting a little too sweet by the bottom of the cup. Overall, love Magnolia's for their awesome banana pudding! Their prices can be a little steep for other items however, with slices of cake and cupcakes ringing up to over $7. But at $3.50 for a nice sized cup of banana pudding, I will be coming back for more!

    (4)
  • Yuki Z.

    Looks very old-fashioned but still cute. Tried their Chicago cupcake and s'more cupcake of the month. Both are good, but are not extraordinarily good. Still, a nice place to get some desserts. But I don't think it's worthwhile to make a trip for it.

    (4)
  • Chris C.

    Great coffee and a nice quite pace to hang out before continuing your shopping adventures in the "loop".

    (4)
  • Ritu W.

    Well, I am not a Fan of Big bucks or DD and this is why I am always on a look out for local cafes and bakeries. This store offers a decent sit down ambience, gets cramped coz of its hot location. No offense but most of the desserts were boring and did not seem absolutely irresistible. So basically it's just another coffee place with young crowd & people carrying selfie sticks. I bought a vanilla latte to be safe and it tasted awful and pricey. The good thing is that if u enter from the state street, u pick up ur coffee or something and walk out into the mall on the other end of the coffee shop. And just sit there, it is more quiet than inside the cafe.

    (3)
  • Luri A.

    You must try their chocolate cake! It's really moist. The icing is also very chocolaty and covered in rainbow circle sprinkles that add a crunchy texture to the otherwise soft & velvety cake. This is definitely good for a chocolate lover. The service was nice & the employees knew their product well.

    (4)
  • Sherwin C.

    There's only 2 types of food at Magnolia bakery -- Excellent and Amazing. Ever try cupcakes with a rich dense cake but fluffy as marshmallow frosting? Ever had the salt and caramel separately intermingle perfectly on a salted caramel item? Ever had a fudge brownie with tons of layers of flavor complexity and subtle notes of coffee? If you answered no to any of the above questions - please take a visit to Magnolia Bakery.

    (5)
  • Jaime S.

    delicious & gorgeous wedding cake - Stephanie was so much fun to work with!

    (5)
  • Carolina M.

    I probably didn't order the right thing and it was close to closing time. I stopped in though because I have heard so much about Magnolia Bakery that I figured I should try something since I'm in Chicago. I had the chocolate/coconut bar. There were so many things on it and it was really sweet. The price was ok, but service was kind of lacking. No greeting and they weren't much help when asking for suggestions. I'd probably have to come back or go to another Magnolia Bakery to really see why people rave about this place.

    (3)
  • Minh C.

    Nice hours, but the cupcake we had was ordinary. The ratio is icing to cake was high, so if you're on the hunt for a sugar rush, definitely come in! Staff was also nice and courteous.

    (3)
  • Stacy O.

    I stop here fairly often because I tend to find myself in the area with friends. Overall, they aren't my favorite cupcakes, but I dream about their milk chocolate butter cream. I agree with other reviews that the layout is confusing. Not helping that situation is the lack of kindness from employees when customers don't correctly navigate the system. I'm sure it's irritating for them -- fix the system instead of snapping at customers.

    (4)
  • Steve F.

    I'm sorry this is so late. I think that the complaint I posted was valid - I think that it's possible that they underestimated needs during their opening period. In Magnolia's defense - and as a sign of a good business practice - Magnolia did reach out to me to try to correct the situation. They explained their situation - and offered to have me come in and join them for the banana pudding I missed, and coffee, at their expense. I did not take them up on that, but I appreciate their effort. I have since had the banana pudding, and I find it outstanding. Sincerely, Steve

    (4)
  • Holly C.

    Banana pudding. Hands down. I don't even usually like pudding all that much. This is a completely different story. I finally understand why everyone raves about it. It's a light and fluffy version of pudding with delicious banana slices, soaked vanilla wafers, and full of flavor. I absolutely hate artificial banana flavor (especially in regular pudding) so that's why I've been hesitant to try it for years. I also don't like overly sweet things. This was seriously the best banana pudding I've ever had. I will always get it every time I'm in a city with Magnolia Bakery.

    (5)
  • Saahithi G.

    One must try the most famous banana pudding. A favorite combination for me. I would love to see more cake options than just cupcakes.

    (3)
  • Charlie G.

    They should change their name to Bitchy Bakery. We went there last Saturday, after hearing so much about it. The ladies behind the counter were "unpleasant" at best and totally disorganized. There is no clear flow to where you order and pay. When I asked where to order, I got attitude from some Latina Diva Princess. All that said, the red velvet cupcake was delicious. It was moist, tasty and the frosting was the best ever. However the service, was so unpleasant I don't care if they give the stuff away, I will stay away. It is perfectly positioned to be a tourist trap.

    (2)
  • Janeka H.

    It's very rare that I give a perfect 5.... But the banana pudding was AMAZING! I'm from the South, so I was a little skeptical that a place in Chicago would have good banana pudding. But let me tell you..... It was just ground breaking.

    (5)
  • Ramone B.

    While doing some drinking and window shopping downtown the boy and I started to develop a serious craving for some sugar. Out came the iPhone, and the trusty yelp app led us to magnolia bakery. Walking in employees were very friendly, and gave us a couple of recommendations. I was craving a lemon square so I went for that as well as a chocolate chip cookie bar with some coconut in it. I was told that the cookie was a big hit. My eyes came across a display of cheesecakes (red velvet, lime, and plain I think were in the case) and I went for the lime. I checked out quite a few cakes that were on display. They looked okay, but really just seemed like something you could make on your own at home. When I go to a bakery I like to see things that I couldn't just make myself. The lemon square was okay. Nothing spectacular. The popular cookie bar was okay, and the lime cheesecake was good. Nothing I had really impressed me to the point that I would make a special trip back for some baked goods. Until next time....

    (3)
  • Amanda Z.

    I used to be the kinda wife that made her husband a cheesecake for his birthday. Then I had a kid. Poor husband. I turned into the kind of wife that bought her husband a cheesecake for his birthday. A perfectly sized for two little caramel pecan cheesecake from Magnolia Bakery. And a chocolate peanut butter bar. He loved it. Guess I'm still a good wife after all.

    (4)
  • Anjee J.

    The only thing worth getting is the delicious banana pudding, but good luck with that. Every other time I go in they're sold out. What the fuck you guys, it's no secret that this is your BEST SELLING product by far, get it together!!! No one wants your dry, wildly overpriced cookies and cakes; your cases are always full for a reason. I can't stand a business that doesn't know how to operate fluidly and meet consumer demand. Or that hires people who simply don't give a shit. It seems like it can go either way here. To add insult to injury, there was a giant tray of the stuff sitting in plain sight on the bottom shelf of a display case. I figured it was a batch that was cooling and would not have minded taking some for the road (I have a fridge, too!) but given the rude, apathetic nature of their employees, it would've probably been pointless to ask. RIP Magnolia. I'll be looking up banana pudding recipes tonight.

    (2)
  • Ana G.

    I do not understand the appeal of their cupcakes. I've tried them a couple of times and they are no big deal. Pretty flavorless and their "signature frosting style" looks sloppy. The banana pudding is divine--and is the one thing that I routinely get there.

    (2)
  • Sarah B.

    The banana pudding will change your life. I'm not kidding when I say that you won't look at other banana puddings the same after you eat it at Magnolia Bakery. Its an experience that you need to have in life... (But you still can't go wrong with a cupcake because they're really good too!)

    (5)
  • Zach C.

    Nothing too crazy, okay bakery. I had the lemon raspberry cheesecake and it was overpriced but decent. The employees are very helpful though!

    (3)
  • Mili E.

    Today was my second time there, first time I had a bad experience with their cake, was super dense & dry. Today I decided to play it safe and get the lemon pound cake, to my surprise the slice of the bunt cake had 30% of the cake uncooked, I don't understand how such a beautiful designed bakery doesn't have someone to check for the quality of their products. I feel bad for the owner of this shop. Also don't expect to get good service either...they seemed a bit annoyed that we were there.

    (1)
  • Trudy G.

    I made a big mistake reading the reviews before I came in here. I chose the banana pudding based on some review, and now it's difficult to not think about it everyday. Living a block away, I literally have to talk myself out of coming here everyday and spending $5-$7 on the stuff. It's incredibly delicious! Don't say I didn't warn you.

    (5)
  • Sydney F.

    The desserts are delicious and I love going here. But plan to have to some time and patience. If there's more than 10 people, the staff is very chaotic and there's literally no line. So it took about 20 minutes for me to order and then got my food and took it to a nearby coffee place to get out of the confusion. There weren't that many people. It's a pretty big place to be so chaotic over 10 people. But the desserts are well worth it.

    (3)
  • Sandy C.

    The best banana pudding I've ever had in my life. And the best cheesecake I've ever had in my life. The chocolate cheesecake is a must order. I think of all thecheesecake I've had in my life, this was my favorite. Not only was the flavor rich, but the texture was just melt in your mouth great. The banana pudding was delicious as well. My friend and I ordered these two and easily could've ordered the entire store if our stomachs would fit it. Thanks for making me miss chicago

    (5)
  • Kirsten H.

    So...New Yorkers must be clueless about what a good cupcake tastes like. I was excited to see a smores cupcake when I arrived, filled with heavenly-looking marshmallowy goo. My mom got a red velvet cheesecake and we paid....and then stood around for a while wondering what to do since the tables were all taken (most by what seemed to be squatters with empty plates). We finally found a spot to sit out in the mall and settled in to devour our sweet treats. Well, though the marshmallow goo was indeed tasty, the cupcake that supported it felt like what I would imagine sawdust feels like in your mouth and tasted kind of like a spice cake...not much chocolate to be detected. (And some others who sat down near us also mentioned how dry their cake slice was.) My mom's cheesecake was a much better option. Overall, for over $11 for 2 small desserts, would have expected much higher quality.

    (1)
  • Melanie Z.

    Read reviews on how good the banana pudding is so came here to try it. You could taste the richness in every bite. The banana fragrant was very strong. So if you are a banana lover, you would definitely love this. I liked the pudding but I took off one star because it was a bit sweet for me. But I will definitely come back to try something else.

    (4)
  • Ernesto T.

    Service was good, the banana pudding was great!!! The cupcakes were dry, I was extremely disappointed with that. Overall it was an ok place.

    (3)
  • Meghan O.

    I just want to cry.... This place has a strangle hold on me that no matter what I do, I cannot stop thinking about their banana pudding, or should I say god's marshmallows? This is w/out a doubt the ONLY addictive fatgirl prescription you need. I would shovel this into my open mouth if I didn't have to wear pants that button or zipper..sigh. I have recommended the banana pudding to almost everyone I have dealings with on a regular basis. "What are you doing talking to me!? Go and get it..NOW!" I scream. I mean......... when they gave me a sample taste after I stumbled upon Magnolia looking for over-priced cupcakes, as one does...This stopped me in my glycemic-challenged tracks that day. IDK what else is even good there. And I'm no fan of vanilla pudding, or vanilla wafers or bananas but somehow, every time I go I need to sit down in order to take this supreme dessert in..

    (5)
  • G R.

    Slow, set up blows. People didn't know where they should be, do you line up at the end, or under the sign of the item you want to purchase? As you enter the first sign is cupcakes, then cakes, I think the last was drinks. Some people hung back and waited for people to get cupcakes even though they didn't want any, other people skipped ahead and got dirty looks from the people that hung back. The product is good, but not worth the grief or the wait. I also got an iced latte, which tasted like iced water/milk. Shouldn't it taste like coffee just a little bit? I took it home with me and added two shots of espresso. Sorry for 5.50 it should taste better than iced water with two of those little half & half cups in it. That saying that a copy isn't as good as the original is so true, the one in NYC is much better. The irony, I felt like an abused tourist here. Warning to tourist, there are much better choices in Chicago.

    (2)
  • Allie S.

    I had heard good things about this bakery and thus was excited to learn there was a Magnolia Bakery in Chicago, perfect place for dessert during my short visit to Chicago. The store was definitely cute and the service was great. Maybe I was expecting more options, or maybe it was late and the store had ran out of most things. All they had left were cake slices from a few remaining cakes. The cakes were definitely pretty and I wasn't surprised by the prices given it's name recognition. However my slice of vanilla cake, while huge, did not really impress me. While the frosting was fine, the cake itself lacked something. I think I'll give the second chance whenever I'm lucky to find myself in a city with another Magnolia Bakery!

    (3)
  • Angela Z.

    by far the most inaccurately rated restaurant/food location I have seen on Yelp yet. This place deserves AT LEAST five stars. The Banana Pudding is my favorite dessert on earth, and is Magnolia's best item. The cupcakes are delicious, but in my opinion the bars are actually much better at Magnolia, from the lemon bars to the cookie bars, they are all delicious.

    (5)
  • Jessica L.

    Amazing place! I went to the one in NYC and I loved it so much that I am so glad that I found one in Chicago! There banana pudding is so good that I have to buy 1 extra banana pudding home to eat! Yummm!

    (5)
  • Elizabeth S.

    The banana pudding is what dreams are made of! The cupcakes are above average but not by much. Better off with the banana pudding every day.

    (4)
  • Janine K.

    Pay a visit - try a cupcake AND the banana pudding....it is A M A Z I N G!!!!!!!!

    (4)
  • Stefanie D.

    Cute cafe and cute baked goods but looks can be deceiving. The cupcakes were extremely dry. Flavor of the ice box cake cream was boring but the cookie part was very crunchy. The vanilla bean cheesecake also did not have a strong vanilla bean flavor. The cheesecake consistency was also pretty dry, like it had been baked too long.

    (3)
  • Aimee M.

    Why they have separate lines, I'll never know. But I'm glad they weren't that busy when I visited because I had to go to two different people to get what I wanted before heading over to the cashier. Banana Pudding and Mini Cupcakes. The mini cupcakes (coconut topping on one, marshmallow topping on chocolate on the other), were just OK. The cake seemed dry so that got me thinking that they were old. Because the cake was dry, the flavor seemed muted. These will definitely not be the top-of-the-list cupcake for me. However, the banana pudding was out-of-this-world good. I'm glad I went with the larger tub so I was able to enjoy it over a course of a few days, hiding it behind some items in the fridge so I didn't have to share. Very creamy, lots of banana, soft cake or Nilla wafers. Very well-made. I will definitely pick this up whenever I'm in the area, which is not often so at least I won't get tired of it. Service was nice. Cute place. Their cheesecakes looked pretty rich so I might just try that another time.

    (3)
  • Yvonne B.

    It was a magical day: balmy after days of frigid temperatures. So balmy that it was raining. Even though the sun was concealed by clouds, I felt warm and refreshed. And perhaps it was this feeling of well-being that is influencing my first impression of Magnolia Bakery. I walked downtown to meet my friend for afternoon tea and desserts. I got their first and took my time looking around. There were shelves of aprons and cookbooks for sale along one wall. There were small tables with plastic-ware, napkins, and stuff to add to coffee and tea. A decent amount of the space was consumed by a large counter and kitchen area where I could see cakes, cupcakes, bars, and cookies through the glass and watch them whip up cakes beyond that. There were about four or fives young ladies working there. All of them seemed friendly. At least two of them offered to help me. I took some time talking to one of them about recommendations for desserts. I bought a 12 ounce container of banana pudding, a magic bar, and some Earl Grey tea. My total came to just over $10. I sat at a secluded table near the window and waited for my friend. She arrived and got some orange tea and a flour-less chocolate cupcake with pink icing. We split our spoils between the two of us so that we could each try everything. The flour-less chocolate cupcake was a bit dry and crumbly, but was well balanced by the fluffy icing on top. I tried each component separately and decided that it was necessary to have them together. The icing gave much needed moisture to the cake whereas the cake muted the sweetness of the icing. Each was very light. The magic bar was better than I expected. The two main components were the graham cracker crust and coconut topping. My aunt in Connecticut explained that they are very popular where she lives although I've never had them here. The girl who helped me order at Magnolia said that it was one of their best sellers. Lastly, we shared the banana pudding. It was like vanilla pudding, fresh bananas, and crumbled Nilla wafers. My friend commented that the crumbled component was surprisingly crisp considering that it was mixed in with pudding and banana. It was a beautiful combination that we both loved. I thought it was the best thing we ate! Besides the banana pudding, I will try other desserts next time. I'd like to explore the other treats that Magnolia has to offer.

    (4)
  • Taffy G.

    I really wanted to like this bakery... especially after reading other YELP reviews. I purchased 2 red velvet cupcakes. The cream cheese frosting was sweeter than other cupcakes I've tried.. But the real disappointment was the cake part: it was dry & taseless. I called to complain about kicking out $7 for 2 cupcakes, and Rosa told me that they haven't gotten any other complaints. ..and, that a manager was not available to talk to me.. Hhmf Well, perhaps other customers just decided not to call and complain.. PLEASE.... IF YOU ARE UNHAPPY WITH ANY PART OF A MEAL, LET THE MANAGEMENT KNOW! This place is strutting around, thinking they have a perfect product... Far from it..especially for $7.00 Can't wait to get back to TWO GIRLS AND A CUPCAKE, near Starved Rock. . They know cupcakes! !

    (2)
  • Mihir P.

    The banana pudding is a must! Take it to go as I'm not too impressed on the other fronts: They have Peet's tea but I found it to be very mild. Strangely, they don't keep milk on the station where you dress up your beverage with sweeteners etc. Which leads me to the service... Rough around the edges and a tad brash. When I asked for milk for my tea, the lady asked in a puzzled way, "For yo tea???" But she did pour me some in a solo cup.

    (3)
  • Yanyao N.

    Magnolia still needs a little bit of work in the smile department, but they did help me out in a pinch when I was looking for a delicious cake for J's recent birthday. The vanilla-on-vanilla cupcakes are decent, but I would suggest skipping that section and going straight to the whole cakes - there's something much more satisfying when you dig into a giant slice of white-on-white cake with confetti sprinkles. Not only that, but their cake special of the day (check their daily schedule on their website) was hummingbird cake - banana, pineapple and pecan cake with sweet cream cheese icing - super moist and delicious. Even J, who ordinarily dislikes cream cheese icing, was raving about the hummingbird cake. I WILL BE BACK FOR THIS. As always, make sure to pick up a big tub of banana pudding whenever you are in here. Leaving without banana pudding is unforgivable.

    (4)
  • jun k.

    So, I was skeptical because in NY, I had the cupcakes and I really hated the dryness. NOW, i know that you don't go to Magnolia for cupcakes (no matter how cute/delicious they look). You go for the BANANA PUDDING. Most amazing thing ever. Fluffy, light, banana, pieces of cake, etc all blended in. Smart, delicious, I wish I could eat it everyday.

    (4)
  • Shirley W.

    This is my first 2 stars on yelp ever after over 100 reviews. This place is a bit over rated. It looks cute, I like the decorations and the setting of the place. But: 1. the last 2-3 times I've been there near the state street side of the store where the kitchen is, it smells horrible. It smells like old aged mop mixed with someone's salty feet. My appetite was gone. 2. Cup cakes look cute, but they do not worth the price of $3 or more. They are small and average tasting. They need to put price tags on those cupcakes or cake displays because I have no idea what anything costs there. 3. I guess it's a bakery so their drinks are just not very good. Latte taste weird. I got a large ice latte today and it ended up costing me $6.06! I mean what in the world?!?! That's like a whole meal. The price next to it says "3.75/4.50", so I assume large would be 4.5, after tax max $5. But $6 is just too much. After all I like to encourage businesses and I feel bad for giving 2 stars but this is really how I feel. The employees there aren't bad, the one that made my latte was super friendly, that's about the only thing I enjoyed.

    (2)
  • Jennifer N.

    I can only review the red velvet cheesecake.... and it was not good. There wasn't much sweetness to it and tasted as if it contained too much vinegar. Maybe I should've gone with a cupcake...

    (2)
  • Lisa L.

    Dear Magnolia Bakery, The very first time I met you, I knew. I knew that you forever had me wrapped around your delicious, little finger. I knew that my life would be forever changed. I remember how you reeled me in... the moment I saw your baby blue sign. I tried to keep my distance, but the heart wants what the heart wants. You drew me in and as I walked through your front door for the very first time, I knew then that my life would never, ever be the same again... I remember feeling like I was stepping right into a dream. A dream of perfectly iced cupcakes, and soft, chewy cookies with a small, old school bakery feel. And then, Mags, you dare devil... you asked me if I wanted to sample your banana bread pudding. Now, I have never been much of a pudding fan before, so I was hesitant at first... but my heart told me that you were different. That you weren't like the rest of them. That there was something special about you... As I tried your banana bread pudding for the first time, the creamy, rich and delicious flavors danced around in my mouth. You made me knees buckle. You made my heart skip a beat. You made my palms sweaty. I had to have more... Ever since our very first time, my love for you continues to grow stronger and stronger. Thicker. Fiercer. You always leave me longing and craving for more... Just one more bite... How can you deny such a love? Mags, you and I are destined for a life long love affair. See you soon, my love, see you soon xo lisalisted.com

    (5)
  • Reid Y.

    Banana bread pudding. A nice surprise while walking through Chicago, as they are originally from NYC and oh so good. The cupcake craze may have passed, but the bread pudding will keep us coming back.

    (4)
  • A T.

    This bakery has some great treats, personal favorites are the Icebox Cake and the Chocolate Pudding Parfait. Staff is all around pretty friendly though sometimes the layout of the store (ordering from different sections) can cause a little confusion, especially with some of the tourists visiting.

    (4)
  • Bethtina W.

    Magnolias in NYC and in LA are awesome. This spot was gross. The banana pudding looked so old and aged. It was just sad. It seemed as if it had been made frozen and thawed. Ugh. The hot chocolate could have been better if they had just used a package of swiss miss. I knew that it was going to be bad when it took the young lady almost 13 minutes to make it...she wasn't working on anything else at the time. Magnolias has higher standards. We expected better. The cashier was nice though.

    (1)
  • Viktoriya M.

    Banana pudding was soooo good!!!! We also tried caramel praline cheesecake. The place is very extravagant and welcoming. Must see in Chicago!;)

    (5)
  • Suji C.

    This is the cutest Magnolia's I've been to (compared to LA & NYC)! From the hanging Christmas lights to mint colored seats to the view of the Chicago theater. Magnolia's in Chicago also has a good number of tables in a wide space. The best part of Magnolia's is the BREAD PUDDING! The creamy yet light pudding is mixed with pieces of banana and bread/cake. Don't you dare order anything else until you have tried this... trust.

    (4)
  • Cathy H.

    Super friendly service. But that banana pudding though.......again....but that banana pudding THOUGH!!!!!! Oh, it was so good and addictive . I will be back another two tubs.

    (4)
  • Nicholas K.

    Before coming, I skimmed some reviews. I'm an avid Banana Bread Pudding lover and will never miss a chance to taste one. Since a majority of the reviews were raving about the bread pudding I decided to give it a shot; it didn't fail. The bread pudding was amazing and somehow had the perfect composition ratio of bread, pudding, and banana. Phenomenal. I also saw a handful of reviews saying how amazing the hot chocolate was so I gave that a shot since it was freezing outside. I was rather disappointed: the hot chocolate was VERY watery and only filled up to 2/3 of the cup (which wasn't really a problem since I threw away the rest of it). For $2.50 I would rather drink Starbuck's artificial-tasting hot chocolate. Service was nice though

    (3)
  • Marina P.

    Wonderful ambiance, cute romantic and simple! The selection is endless. Try the red velvet cupcake, and a slice of the new york cheesecake!

    (5)
  • Alice H.

    10 or 12 years ago... Can't it even believe it was that long, I waited 30 minutes on Bleaker street to try the famed cupcake. It was worth it. I sat on a stoop in Greenwich village, while my friend and I both devoured our cupcakes, imagining our lives as Carrie Bradshaw. Needless to say, I was a huge fan when I used to live in NYC. So when I heard that Magnolia was coming to Chicago, I was super excited. However, I've tried going a couple of times, and it's just ok. I don't know if it's the atmosphere - which is so commercialized and different from the orginial, but it just doesn't feel or taste the same. Sure, the buttercream frosting on the cupcake tastes good, but now it's like everyone has one. It's no longer original. And now they've published their recipes, so you can basically make your own banana pudding at home, and it tastes exactly the same. So it's a bit of let down, to be honest. It just doesn't have the same charm as the original, and the flavors have been done and redone in every other cupcake shop.

    (2)
  • Maja C.

    I can't say anything about the cupcakes since I didn't purchase any, but the banana pudding is phenomenal. It has bananas and nilla wafers inside. Such a great treat and a really cute place. Tried a sample of what seemed like a chocolate cupcake and it was yummy.

    (5)
  • Lina D.

    As far as I can tell, Magnolia Bakery is a lot of hype and little substance. Many years ago, I tried Magnolia's New York location at the very infancy of the cupcake fad. To be honest, I really loved those cupcakes then. I would make an obligatory pitstop at the bakery whenever I was in town. And when I was at home, I would dream about the cute, little pastel-colored treats. Imagine how excited I was to hear that Magnolia was opening a branch in Chicago! I made a bee-line from the South Side all the way up to State Street when the shop first opened. But unfortunately, I was sorely disappointed. I don't know if the quality of the Chicago branch is just far inferior to its NYC sister, or if I simply glorified my first experience with "gourmet" cupcakes many years ago because they were a novelty treat that were comparatively better than what you could get at a supermarket. I have given this bakeshop several tries, and tasted a several different flavors, and what I do know is that the cupcakes I tried at the Chicago bakery were overly sweet and lacking in flavor. The cakes themselves are somewhat dry, somewhat dense, and definitely bland. I found myself reaching to taste the difference between yellowcake and pistachio and was disappointed with the "subtleness" of the chocolate cake! However, I think what makes or breaks a cupcake is the frosting, and Magnolia's frosting definitely misses the mark. Firstly, it is too, too sweet! So much so that I would rather take the frosting off and eat the cake alone. Secondly, the ratio of cake-to-frosting is way off. They put a huge dollop of dense, cloying frosting that that hardens in a weird, stiff circle overtop of a bland cake. There is really no balance here. Lastly, like I mentioned with the cakes themselves, this frosting lacks in flavor! Carmel, pistachio, coconut, and vanilla should not all taste the same! Chocolate should not be a brown mound of too-sweet tasteless goop! Magnolia, your cutesy, whimsical decor and pastel-colored charm can't cheer me up when your cupcakes are bringing me down!

    (3)
  • Katie K.

    I had a truffle chocolate cupcake. It was really rich but the cake part could have been a little more moist.

    (3)
  • Emily J.

    It was rainy, I was hungry and cold, and Magnolia Bakery was the perfect place for me. I wanted something a little sweet, and something with a lot of warmth, and Magnolia delivered on both aspects. First of all, I love the décor and atmosphere of this place-it's like walking into my five year old self's vision of a princess/ballerina/pink bakery (yes, I had a fully constructed vision of this). I love the pastel colors, the frilly details, the grey marble tabletops, and that you can see the bakers working away on their beautiful creations. As this was my first time in any Magnolia Bakery, I didn't really know where to look first, so I chose the first things that caught my eye: a banana nut muffin, half chocolate dipped lemon shortbread cookie, and a café au lait. I was confident in my decision until I made it to the cash register and found that there were peanut butter bars waiting there! I restrained myself from getting one, but will have to remember that next time! I sat and enjoyed my coffee and pastries while the rain came down outside-it was perfectly tranquil and just downright lovely. I would go back in a heartbeat. I am knocking them one star for cleanliness, or a lack thereof as the tables were really sticky and full of crumbs. I understand that patrons are expected to bus their own tables but the staff needed to come along and wipe them down as well. All in all a good experience though!

    (4)
  • Meka N.

    This place is really good, tasty delectables. The banana pudding is outstanding!! The cheesecake brownies were good too!

    (5)
  • Angela G.

    Cute place! They have a good variety of hot drinks and definitely a lot of baked goods. The inside is decorated very nicely with lacy curtains and it is a very good place to get a drink/snack with company. Nice staff, as well.

    (4)
  • Kelly P.

    Omg!!! This place is so good!!!! I love their cakes it's nice and moist. Fiancé love their big cupcakes too. It's a must try!!!

    (5)
  • Xiaoxuan L.

    I've been there for like more than twenty times and it never disappointed me. Everything's sooooo good for me but if you're not that into sweets, the desserts there especially the banana pudding might be a bit too sweet.

    (5)
  • Jeffie J.

    If you like sawdust, you will love the vanilla cake at Magnolia Bakery. Not the vanilla butter cream icing, mind you, that was creamy and delicious. The cake itself was dry as dust. I couldn't chew it--it tasted like gravel--and I left half on the plate. For me not to finish dessert is unbelievable, I surprised even myself. Oddly enough, the coffee was also subpar--barely lukewarm, if that. Stupid me, I've been back to try other things because they look good, but they aren't. Cookies are subpar, and a coconut bar was--you guessed it--dry as dust. Any relation between this place and the Magnolia Bakery in NYC is purely fictional. Perhaps that's why in NYC there are lines around the corner, but in Chicago, the line here is never longer than one person. I'll be getting my desserts downtown someplace else from now on.

    (1)
  • David C.

    The first time I came here I did not think the cupcakes were as good as other places in town. I had heard so many good things about Magnolia Bakery from NY. So, I decided to give it another chance. I went here for my anniversary after my date and got a "Chicago" cupcake. I was distracted by the light blue glitter on my cupcake to notice the dry cake and strong butter taste. I am not sure but my taste buds may be off or this bakery suffers from having the hype without the backing. This place is also kinda out of the way and not worth the trip.

    (3)
  • Jennifer C.

    Went in today and had the strawberry rhubarb crisp. Delicious! The only reason for 4 stars is that I'm not crazy about the ordering system. It's confusing and there's not really a defined line so people who get there after you sometimes end up ordering before you. Anywho, the bakery items (aside from the cupcakes which are just ok) are delish so I will definitely be back.

    (4)
  • Mackenzie L.

    Cupcakes were okay, not great. If you want an out of this world cupcake I would go to Molly's. Cute interior though.

    (3)
  • Tom M.

    What a joy to find a Magnolia Bakery in Chicago ! This place is a hell and a heaven for the sweet tooth Chicagoans. All what we tried was at least good, at best excellent. The brownie is the least appreciated but still decent. Well balanced, not oversugared, a clear chocolate taste. The cupcakes (carrot-cake and humingbirds) are very sweet, a little bit too much. The cream-cheese topping is perfect, smooth and tasty. The humingbirds has a freshness with the pinneapple. Actually they are perfectly sized if you can resist to not take something else with them. The pistachio cheesecake: the flavor is definitively artificial (not the one of the real pistachio), but really lovely (like nutella does not taste as nuts but still is addictive). It you look for true pistachio flavor, go away. The blueberry cheesecake is amazing. A frank cheesecake taste. Think of a cheesecake, you have it. Both are very dense, melting in the mouth. Again, the size is just perfect. Finally, the addictive banana pudding. This one is amazing. Could eat again and again. So smooth, so comforting. And there are three different size. A must try ! Very simple, straightforward, the best of American pastry. Be reasonable, the price can rapidly rise. Service a little bit messy as you firstly pick what you crave for then pay. Cashiers are all very kind.

    (5)
  • Katiana M.

    Love their chocolate cake with buttercream frosting. I can eat it every day.

    (4)
  • Elyse L.

    I want to live at Magnolia Bakery. There, I said it. This place is amazing!! Yes, it is expensive, but I didn't mind paying what I did because I enjoyed every single bit of what I ordered. I'm kicking myself for not getting the banana pudding. Walking out I saw someone eating it and it looked like heaven. I got the red velvet cheesecake that I shared with my husband and a brown sugar cookie I refused to share. Out of this world!! I will be going out of my way to make stops here in the future.

    (5)
  • Jessica A.

    Two words: Banana pudding !!! Yeah when I first heard of it I was like ew. I do like bananas but I don't know how to feel about banana pudding. But omg I fell in love after the first bite. There's also bread crumbs in there which makes it even better and surprisingly the banana flavoring isn't over powering like I thought it to be. I did also order their red velvet cake because I love red velvet cake, cupcakes anything. But it was disappointing, I could only eat a few bites because it really didn't taste good. It was a little dry and tasted funky, not quite like red velvet usually tastes. I would just stick to their banana pudding!

    (4)
  • John M.

    Am I getting that old? I don't see the big deal. Okay I showed up at 8PM and I know if you want a selection at the bakery you show up at 8AM. There wasn't a big selection, but I understand. Though as they are open til midnight, I wonder what they were selling at 10:30. Do the cupcakes seem small? I mean they are really okay. I think I may have had better. I think I've had better at Mariano's.

    (2)
  • Basil D.

    Wake up people!! This is an incredibly average bakery. I mean, this place floats on a sea of mediocrity! What are all you people raving about??? Seriously? Didn't you mother ever bake for you? Did you just come back after a tour of duty with the Red Cross in some remote bushland? I've been going to this place for a couple months now. I don't see it. I've had a few types of their cakes, I've had their crisps, and cheesecake. There is nothing spectacular here! The cake is moist, the buttercream (which I fancy myself an expert) is good....but average. If you people are comparing it to the bakery at the grocery store, got it, understood, I'm on-board. But for authentically amazing baked goods, this place ain't it!! Oh, their cookies, good! They're good cookies, but if you want a fantastic chocolate chip cookie, go to the bakery at the base of Watertower (I forgot the name.) They have amazing chocolate chip cookies. Oh...by the way the staff is hideously complacent. They couldn't give a damn about you. Ask them a question, and they look at you and pretty much give you the attitude they simply don't care. This is over several visits, so it wasn't one person having a bad day. Oh variety? You got me!!! I've been there at 8, 9, 10 am... They tell me when I ask for something (like a piece of chocolate cake), "oh, we don't have any out yet, maybe later" I go in the evening, "oh, we're all out". We're not talking about some specialty pastry that needs to be prepared hours in advance and then hand carried by Tibetan virgins to the case...this is basic stuff.... For god's sake, I understand wanting freshness, but geeez, how about some consistency. People go elsewhere. It's not worth it... It just isn't. If you want an incredibly average experience, one that will blend in to your memories of mowing the lawn in a few years (the, "oh yeah, I did that, don't remember much about it, but I know I did it" memory), by all means have at it!!!!

    (3)
  • Cintya P.

    It's not Urth Caffe ugh, but it was pretty good. I got the Key Lime Pie Cheesecake. When I walked of the store and tried to sit and chat with my friends, one of the workers told us they we're needing to close the patio. It was like 9:00 pm at night. Like, really? Chicago seems to always want to close early in certain areas and rush you out even though it's like Friday night :(. Then a bum tried to get me to give him my $7.00 cheesecake! Oh no!

    (3)
  • Stephanie M.

    Their cupcakes are decent. What you need to get is their Banana Pudding and their Magic Cookie Bars! Out of this world!!!! Their Banana Pudding is so good!! It's ridiculous! Creamy, and sweet, but not overwhelming. And their Magic Bars are magical. Pun intended. Its filled with coconut, walnuts, and chocolate chips on a graham cracker crust. Hello fat pants! How can you say no to that list of amazing goodness that goes in there?

    (3)
  • Channy F.

    I am so in love with their caramel cake, when they have it. I know they have to put things in rotation but how do you not have caramel cake everydayyyyy! I know people also rave about their banana pudding and other things. I truly go there just for the caramel cake...so please stop disappointing me! Give me cake!!!!!

    (4)
  • Willie M.

    Based on the suggestions of other reviewers, I tried the banana pudding. I'm not a huge fan of banana pudding but Magnolia knows how to make it delicious -- not to sweet and awfully rich.

    (5)
  • Josh N.

    This 5 star is for the banana pudding I think it's better than my family's secret recipe!!!

    (5)
  • Elvin W.

    Food: I sampled their red velvet mini cupcake. Pretty good cupcakes, yum. Price: $1.25 Overall: Moist cupcake with good frosting.

    (3)
  • Sean P.

    I went back and forth between 2 and 3 stars for this place, but despite the fact that it's a huge let-down compared to the NYC location it does deserve 3 stars. The bottom-line is that the cakes are fine. Nothing special. I had their famous cupcake (vanilla with buttercream frosting) and shared some keylime pie... the cake was dry and the frosting was way, way too sweet. The keylime pie was tasty but unpolished. The lime flavor was overpowering and the whole thing was too sweet. In fairness, they were out of the banana pudding so I can't comment on their most famous menu item.

    (3)
  • Billie O.

    The customer service here is great. I love their cupcakes and cakes. I buy cupcakes and cakes here pretty regularly, as it is close to my work. I love the red velvet!!! I'm not a really picky person, I'm not a gourmand in the cupcake world, but I love the treats! Also I wanted to celebrate a friend's citizenship to the US and they were so sweet, they found me a small American flag to put on it.

    (5)
  • Jessica L.

    I effing love their banananananananaa pudding ( youtube.com/watch?v=NtWa… ) Anyways, I can never eat a whole cup of banana pudding, and always had to share with around 2 people to finish it because it was too sweet. I went here a few weeks ago and discovered that they now sell smaller cups that's perfect for 2 people to finish without having that awful feeling in our throats of having eaten a pound of sugar. Their keylime cheesecake is always heavenly because sometimes cheesecake can get very dense and heavy, but the citrus-y lime flavor makes up for the heavy denseness of the cheesecake. Very good.

    (4)
  • Victoria G.

    Like their banana puddings. Coffee is good too. You have to come early because they sell out quickly. It is expensive but a nice treat to yourself once in a while :)

    (4)
  • Glenda C.

    The banana pudding was good, but other than that I am not sure what all the hype is about. There were not many cupcake flavors to choose from. Surprising since there are so many cupcake competitors out there right now. The price too seemed a bit steep. For $3.25 you could get a cupcake smaller than the average cupcake. C'mon Magnolia! Time to step it up a notch. How about bringing in the cronut?

    (3)
  • Jaime M.

    It's unfortunate that a nice place like this, which serves some tasty fare continues to let its service slip. I'm not saying that the employees are rude (they are not), but they are not well trained. A few weeks ago we were planning a farewell party for a co-worker and we knew that he specifically likes the German chocolate cake from Magnolia. He had mentioned that they not always carry it, but when they have it he tries to snatch some. So I went to Magnolia looking for this cake hoping to pre-order it, and the employee looked at me like I was from outer space "a 'what' cake?" She asked me as she slightly winced "german chocolate" I repeated. "I've never heard of that kind of cake, and if it exists we don't have it here". I tried again saying that I know they carry it because my co-worker has bought it before and still looking at me like I was nuts she told me that she's worked there many years and she has never seen it. Sigh, so I bought something else. Last week I dropped by to buy a mini pecan pie that another friend loves and always orders there and the employee (a different one) told me that they don't carry them but that I'm welcome to buy a large pie or a slice. I told her that my friend often gets the mini pecan pie and she said "i've been here over a year and I've never seen them". Double sigh... Again? I see a trend

    (2)
  • Palak Q.

    Delish! We had an assorted box of cupcakes on St. Patty's Day that a friend brought to the party. It had a variety of pretty looking cupcakes including a nice glitter cupcake with green frosting to honor the occasion. I had the chocolate cupcake with chocolate frosting, my boyfriend had the peanut butter one and someone else had the red velvet. I didn't hear a single person say anything except how amazing the cupcakes were. Moist and full of flavor. My boyfriend and I walked by the bakery a few weeks later to pick up a treat, but the line was so disorganized and chaotic that we left without buying anything. The cupcakes seemed pretty expensive for the size they were being served.

    (4)
  • iddells E.

    I was excited to come here-got a red velvet and chocolate cupcake, took it home, ate half a red velvet, and within an hour, I was puking red. Something was not right in that cupcake and it didn't taste that great either, so I won't be getting that again! The chocolate cupcake with chocolate buttercream, on the other hand, was delicious! Cute place, friendly service, and I would like to come back to try out their other items. Just no red velvet cupcake!

    (3)
  • Teri Y.

    I was really underwhelmed with the selections and taste of the cupcake. The selection of cupcakes was almost nonexistent (at least when I was there). They only had vanilla, chocolate, and pumpkin. I went back an hour later (after doing some shopping first in the area) to see if they added more, and at least they added the red velvet cupcakes on the shelf. But still, I did not feel like a kid at Christmas. To compare, it always feels like Christmas when I step into Crumbs because their selection of goods are like WOAH. Also, the way the frosting is done on the cupcake is really amateur. I looked at the cupcakes on the shelves and it felt like one of those quickie cupcakes someone brought for a work potluck. Nothing wrong with that but with Magnolia's calibre, I expected more. I agree with one reviewer about the layout being very confusing. They have two entrances but the line starts at the street entrance. I still bought 2 red velvet cupcakes just to try it. I was underwhelmed with the taste, and the edge of the cupcakes were bordering on getting a little dry.

    (2)
  • Kelly R.

    I had a great red velvet cake. Plesant wait staff. Although, my friend had a dry square. I recommend going earlier in the day when pastries are fresh and also ordering something like a cake or cupcake and not of the items in the glass containers on top of the counter!

    (4)
  • Steve S.

    I'm always skeptical of places that carry a lot of hype. Magnolia sort of started the great cupcake war a few years ago so I never really bought into it. I was happy with my Bella cupcakes from Mariano's. But now that the hype had died down and we had just finished lunch on State St., we decided to give Magnolia a try. I choose the caramel cupcake and the vanilla buttercream. My partner choose the red velvet and the chocolat buttercream. My caramel was just okay. I was glad it wasn't as sweet as I thought it was going to be. Overall, a decent cupcake but not worth the noise that Magnolia brought from NYC. However, my little vanilla buttercream was a pure delight! I was instantly transported back to 1st grade when the kid whose mom made the best cupcakes had a birthday. When everything tasted better and cupcakes were a rare treat. So tasty! The cake was perfect and the icing had just the right amount of slightly hard outer layer and sweet buttercream inside. I was very happy! My partner loved his red velvet and chocolate buttercream and declared them the best cupcakes ever! I'm happy that the cupcake war is over and Magnolia can stand on its own merits. Making tasty cupcakes will be a good thing to me!

    (4)
  • angie h.

    Eek! This place looks cute from the outside so after walking by a zillion times I thought i'd stop in for an afternoon delight. or should I say an afternoon let down. I wanted a cupcake, they had about 12 or so choices, nothing spectacular. There were typical flavors and they were not at all visually appealing. I ordered the chocolate cupcake with chocolate buttercream frosting and a hot chocolate. The cupcake was ehh, blah, boring. Did i really just pay $3.25 for this? The hot coco was gross it was watered down and barely tasted like chocolate. Overall it was a bad experience. I won't be coming back or recommending it to anyone.

    (2)
  • Kris L.

    I went during off hours so I have no criticisms about the inefficiency of this place. That being said, the CHOCOLATE PUDDING CUP was to die for-rich yet light, perfect texture. My favorite thing there by far! Also loved the flourless chocolate cupcake with meringue! Fabulous flavor! The plain chocolate/vanilla cupcakes are very dry but the frosting is perfectly sweet. They hit 50% goodness with that one. The pistachio cupcake was also dry and flaky. The meringue frosting was great though. (see a pattern here?) The seasonal pumpkin pie cake thing was AMAZING-def should have gotten that instead of cupcakes!

    (3)
  • Kristin M.

    This lands smack in the middle of Meh and A-Ok, so 2.5. I'll explain. The A-Ok -the space is cute, has seating and is conveniently located for people who work in the Loop and shoppers -the banana pudding was SO. GOOD. I wish you could get an individual cup, but they only offer 12oz or 16oz, which are both dangerous for me, because I WILL eat all of it -they are not unreasonably priced - our huge slice of Snicker pie came to $4.44 with tax -we came at 7pm on the Monday following the opening and there was no line The Meh -because we came at 7pm on a Monday, many of the desserts were sold out. Ok, I know it's not your peak hour, but it's new and you're open until 9pm. Why couldn't I try your banana cream pie?! -the cupcakes looked pretty standard, and the icing trick the Red Eye bragged about was really nothing special. I didn't try any because the consistency is like pound cake, which is just too heavy for me, I prefer a light and dreamy cake -the various lines were confusing, especially since there is no board to describe what they offer (and no prices posted). How are you supposed to know what you want if you don't know what they have to offer? We waited at the cake line for a few minutes because 10 employees manned the cupcake line to help 3 customers The Snickers pie itself was pretty good. It had peanut butter flavored cream cheese filling which seemed odd to me. I'm not a fan of cream cheese desserts, so I wish I had known before ordering. The Oreo crust was really good, though. We split a huge slice, but in the end it was too rich and we couldn't finish. I'll probably go back for the pudding, but wasn't wowed by Magnolia.

    (2)
  • Kelly F.

    Popped in here a month ago on my way back to work from a Drs appointment. First, the shop itself is...cute. Pretty standard, nothing spectacular. But where oh where do they find their employees? Craigslist ad? I mean, you're not selling cupcakes out of the back of a truck at the flea market. You're in a STORE in the LOOP....perk up! Act classy! And be careful not to get icing all over my cupcake box! I purchased one German Chocolate which was ok....but, really, this cupcake craze is played out. There's so many (overpriced) cupcake places in the city and they all pretty much taste the same. In fact, I'd rather have a cupcake my mom made from a Duncan Hines mix (they taste so much better when mom makes them). Plus, for $3 or $4, you get TWELVE (!!!) cupcakes. I hear the banana pudding is TO DIE FOR so maybe I'll try that next time I'm in the Loop.

    (2)
  • John L.

    We needed a cake tonight. Called before 8AM.... contrary to the website info, you must order 24 hours in advance. I was told I could use one of those made for the day... BUT, they only had two. New York location, yes! Chicago, no thanks... too small and too many other bad reviews. There are much better options in Chicago

    (1)
  • Lupe G.

    OH BOO; I WAS SO DISAPPOINTED! I heard so much hype that this place was a huge let-down! Yes, the icing was awesome but the batter was okay. I didn't really see myself paying over $4 per cupcake just for the icing.

    (2)
  • Katherine L.

    Overall, Magnolia isn't bad, but it's far prettier to look at it than it is to eat. I like their banana pudding. But the cupcakes, which I think is what they're well-known for, are pretty average. Well decorated and in cute colors, but not a particularly stellar cupcake, especially given the price. If you go, skip the cupcakes and get the banana pudding. But personally, I'd look for a different bakery, even if it's decor isn't quite as cute.

    (3)
  • Roxana G.

    Went there during lunch and got a red velvet cupcake. The frosting was very nice and creamy with just the right amount of sweetness. The cake was a little crumbly for my preference but not bad overall. At checkout we also got a free slice of the Black and White cake which I thought was pretty awesome. Moist cake and the meringue fluff was delicious. The only reason for the 4 stars is the price point for the cupcakes which is a little high considering the size of each cupcake and also the fact that I think there are better cupcake places in the city.

    (4)
  • Christina L.

    I went to Magnolia on my birthday to get cake and I was really excited to get them. I got a piece of the vanilla and buttercream frosting and the red velvet (which was 6.50). Two pieces were around 12.50. I just had pieces of both and they were DRY like bone dry and the icing really didn't have much taste. I had remembered better quality from here especially with the cupcakes. The cake was terrible- I was really disappointed and sad especially for the price I was paying. I'll be heading back up to Sweet Mandy Bs, Molly's or Sprinkles from now on.

    (1)
  • Sourma K.

    The dessert is good but the service was absolutely horrible. Especially in a location like the loop on state st you've got tourists and shoppers. The girls there barely had a smile on their face let alone completely and utterly dragged their asses to cut a piece of frickin pie, I mean really it's just dessert. I suggest management look into this problem because its only going to cause more harm than good to your business.

    (1)
  • Aditi G.

    I love this bakery - however the cupcakes could stand to be slightly cheaper. They are delicious and they always have different flavors depending on the season which I like. I go here once in a blue moon, but when I do I enjoy it.

    (4)
  • Daniel G.

    Heard about this place from a friend that assured me it was the best cupcake bakery they ever tried and that it was featured in a popular tv program. Now I am convinced they probably never tried the place. The worst cupcakes I have ever tasted for the highest price. I spent 7.20 on two cupcakes, the service was not too great people where new, the variety is awful, the have certain cupcakes and use specific toppings for them period. The icing was seriously overpowering the cupcake, super sweet, too much. The cupcake itself was bland and tasted old and crusty. All in all. Took a small bite of each cupcake and they went to the trash yuk! Wish I had not ordered to go otherwise I would have return it and ask for my money back. The cupcakes you can buy at a supermarket anywhere are significantly better and of much higher quality then what I had magnolias. I don't know how this place remains in business in the loop of all places. After this place my girlfriend and I went to Molly's Cupcakes, got three cupcakes which where larger and cost less, and are seriously the best cupcakes I have tried of all the cupcake places I have visited in Chicago. Their icing is just amazing, perfect.

    (1)
  • Kathryn R.

    This place is such a disappointment compared to the greenwich location. The cakes don't taste as fresh, the selection is disappointing, and the staff is downright unhelpful. The cupcakes still taste better than an average cupcake, but I would definitely recommend sprinkles over this place.

    (3)
  • Kristin T.

    If I had to sum it up with one word: underwhelmed. I had the s'more cupcake--it was small, dry and just okay. I'm no pastry chef, but I could've baked better using good ole fashioned Betty Crocker cake mix. One star for polite and prompt service. Another star for cute decor. Get your sugar fix elsewhere.

    (2)
  • Janelle S.

    This review is for the red velvet cupcakes. Paid over $7 for two, they were very dry and fairly tasteless. Frosting was bland, definitely not a cream cheese frosting that usually comes on a red velvet cupcake. Really disappointed.

    (1)
  • Linda H.

    I consider myself a cupcake connoisseur, and despite the hype, Magnolia did not deliver. I ordered 2 cupcakes - plain vanilla and pistachio. They were both rather small and cost nearly $4 each. The vanilla cupcake was very dense and the frosting was disgusting. It's my favorite part of any cupcake (I was the kid who licked it off and left the naked cake for my dad) and I actually scraped it off and threw it away. Overly sweet and had developed a hard crust on it. Ick. The pistachio was their saving grace. It was everything a cupcake should be. Crumbly, light, flavorful cake with a fluffy, soft, whipped frosting topped with crushed pistachios. The location is convenient if you are shopping downtown, and the decor is downright adorable. They also offer free cups of water (which you will need to soothe your assaulted taste buds after the vanilla buttercream).

    (3)
  • Rachel F.

    Tried this place after passing it a bajillion times coming from Sephora. I've never been in here before, let alone see a menu. Not too crowded. I wanted to see what kind of cupcakes they had first, but of course I get the "So what would you like?" from a tired kid behind the counter. Told him I didn't even get to see any. He acted as if I was wasting his time (no one was behind me). Decided the cupcakes weren't worth 3 bucks and moved on to the brownie/cookie/cheesecake section. I came in around 7, so they didn't have much left. I only saw the Key Lime and White Choc. cheesecakes out and grabbed the last White Choc Macadamia.....then, one girl brings out the PUMPKIN (Yum), asked if I could swap.....she said no (mind you, I didn't even have the other one, it was behind the counter still, all she had to do was put the other one back). Anyways, the cheesecake was pretty good, very yummy, but I will come back on Monday to get the banana pudding and a dollar cupcake (to see what the hype is about), then I will try to analyze the pudding (if it's good) to make it myself.......and never come back.

    (2)
  • Ali Z.

    I've never been impressed by red velvet anything until I had the cupcake at Magnolia. So moist and you can actually taste the cocoa base of the red velvet. The buttercream frosting was good though I would have preferred the traditional cream cheese frosting. But for $3.50 + tax their cupcakes are kinda puny. I could get the same cupcake at Molly's for $2. The caramel pecan cheesecake was delicious as well but again, kinda pricey at $7. I suppose that's the price premium you pay for the Loop. Their confections are good but overpriced and not worth it when you have so many other excellent bakeries in the city. For a shop in the middle of a very busy location, the inside is quite serene and calming. It's a nice place to slip in and escape the downtown bustle. They are open late which is a plus. I'm sure I'll be returning here next time I'm on State St. and a sugar craving hits.

    (4)
  • Gerald F.

    Chocolate cake was the bomb. Nice water based floured texture with intense chocolate like my nonny used to make. Now the frosting. That's another story. Looks milk chocolate but deep rich flavor packed with sweet creamy goodness. The ganache in the middle is doubly good. Cause there's 3 layers. Great clean atmosphere. At the Washington CTA stop.

    (5)
  • Milana L.

    Dont quite understand the bad reviews! Magnolia's cupcakes are creamy, moist, light and 1/3 of the calories of my now second favorite bakery in chicago, Crumbs! :) For cupcakes in NY : Crumbs For cupcakes in Chicago : Magnolia!

    (5)
  • Shana G.

    This bakery serves the most incredible banana pudding you will ever eat. It's delicious and you don't want to stop eating it, but it's very rich. I ordered the small (which they call a "mini") and had to finish it on two different evenings. I gave it 4 stars instead of 5 because it's slightly on the expensive side for sweet treats of any size. I would highly recommend treating yourself to some of the banana pudding for a special occasion. Enjoy

    (4)
  • Harini P.

    What a disappointment! I thought the famous Magnolia bakery would be amazing but it was ok. The gingerbread cupcake didn't taste like what I had expected. The chocolate wasn't overly chocolate, disappointing. They were all too sweet for me. The bets cupcake was actually the vanilla with vanilla bean icing. Surprising with so many flavors available....

    (2)
  • Megan P.

    I was excited for my first visit to the famous Magnolia bakery. What a disappointment. The service was awful. Even without a crowd, I had to flag someone down only to be told that he ' didn't do cupcakes'. The so called cupcake expert was not helpful at all and slopped my 6 cupcakes into a untapped barely folded box. The cupcakes were well frosted and I was anxious to try them. Plus, at 3.50+ each, they had to be good, right? Wrong! All 6 : Classic butter cream vanilla, chocolate, snicker doodle, red velvet and hummingbird were a huge letdown. They were overly dense dry and somewhat stale. The frosting was good but not great. That was out first and last visit to Magnolia.

    (2)
  • Kelsie S.

    My boyfriend and I were craving something sweet and since Do-Rite was closed, we stumbled upon this little gem. I think two little words can sum up our experience there: banana pudding. Oh my god, it was seriously one of the best desserts I've ever had. If I could, I would go here all the time, just to get my hands on some of the pudding. The shop itself was adorable as well. It's one of those places you just walk into and feel happy. Besides the banana pudding, we tried the pumpkin cheesecake as well, which was also delicious. The only reason I gave the bakery four stars is I thought it was a little pricey. Worth it, but pricey.

    (4)
  • Carley B.

    This bakery smells divine. I have been to the original in NY, where I waited an hour in line for a vanilla cupcake. The Chicago location is far better! Very spacious, no line, and tons of open seating on a Sunday morning. I came in for breakfast and had a chocolate chip muffin and coffee, but now I'm kind of wishing I got the banana. A little too rich to spring for a cupcake before noon, but the selection does look tasty. Four stars for the super charming and cozy interior.

    (4)
  • Josie M.

    I love me some Magnolia's, I stop in every chance I can when I'm in NYC, so imagine my delight in realizing there was one right in Chicago. However. I deliberately waited until a Sunday to go, as by their cupcake calendar (at the time), this was the day that black and white cupcakes would be the flavor of the day. As these are my favorite, I dutifully sat through over an hour of traffic, finally found it and walked in about noon. There weren't many people in, and the girl behind the counter was very nice...but..there was only one black and white cupcake there. I was heartbroken. I ordered it to eat in the shop, then 5 more various cupcakes to go. As I got to the cash register, the girl and guy behind the counter were having a bitchy argument with each other about how he was just so grumpy today. Neither gave me the slightest bit of attention, which was sort of annoying, but okay. Fine. He's just bitchy today. Got it. Sat down with my cupcake, first bite..and it was dry. it had clearly been sitting out all morning, the frosting was sort of crunchy. It was nothing like the previous version of this cupcake I'd had before. I was very annoyed...Why would you not make more of the cupcake of the day? It was NOON. It's not like I slid in right before closing, demanding a fresh cupcake. I was extremely annoyed. When i got home, i tried another cupcake, which was a caramel one, it was really good, but again - pretty dry. The rest went to co-workers who had the good sense not to bash the cupcakes I brought them, so I don't have any reviews on their vanilla or chocolate cupcakes. The next time I go here, I'll try the damn Ice Box cake everyone keeps talking about.

    (2)
  • Jackie K.

    My family really did like this place! This deserves 4 stars because of the KEY LIME CHEESECAKE! amazing! My sister and my mom brought desserts over to our hotel so I didnt get a chance to see what else they had inside, so i only got to eat what they brought over. I did like the pistachio cake. very soft and moist. only had pistachio on top of the cake, wished that they had little pieces of pistachio inside the cake. The cookies were okay would come back again to try other desserts

    (4)
  • Marisa P.

    $42 for a dozen, generic tasting cupcakes? Not worth draining my 401k for these! Maybe in NYC the overly priced cupcake hype is still in high gear, but I'm hoping this trend is over in Chicago after Crumbs closed up a few shops. Cupcakes were somewhat dry and not anything memorable. I will admit that the hummingbird cake is super delicious, but the joy of eating it is somewhat mitigated thinking that I could of had a decent dinner for 2 for the price of an 8" cake.

    (1)
  • Yoo-Jin L.

    I had banana pudding since I heard it is really good. It tastes good but I don't think its worth for 8 dollars. However other cupcakes and cakes looked really good and decorative. I think those might worth for its price. Interior looked really nice and delightful. All retro design looks really good and make me to stay forever talking with my friend.

    (3)
  • Jason M.

    Absolutely amazing bakery. I go here whenever I'm in Chicago and I'm never disappointed. Moist carrot cake, muffins, cupcakes, etc. They're certified kosher and in a very convenient location on North State. Enjoy!

    (5)
  • Helena G.

    This week I tried a cupcake to die for! It was amazing! I almost changed my opinion about cupcakes! I tasted the pumpkin cupcake, it's really good! It has roasted peanuts on top, the frosting is very smooth and the cake is delicious. It's a perfect combination! A match made in heaven! The banana pudding is also very good.

    (3)
  • Amit H.

    The concept is novel but i feel like after the original owners who started magnolia got paid and sold out there is nothing much to say about this place- small seating area that quickly gets filled up and poor line management by the counter employees. But everyone else seems to have pretty much nailed this: Red Velvet- dry and honestly just sucked, icing was nice but too much Red Velvet cheesecake- tastes exactly like kraft no bake cheesecake Banana Pudding- this is fantastic and the only reason i would ever go back! If you think this is better than 3 stars, then you probably suck at baking or are surrounded but really bad bakers and love to over pay for subpar baking.

    (3)
  • TurangaLeela H.

    Yuck! Bought red velvet cake and it was unbearably dry. For such an expensive cake slice how do you even sell that to someone. It was the last slice so I wonder if it had been sitting their all night before they gave it to me. We took one bite each and then tossed it... That bad.

    (1)
  • Joshua N.

    Chicago is very very fortunate to have this New York gem in our own front yard. Not really a full bakery, but warrants five stars for having the most amazing deserts you will ever buy over the counter. Every chocolaty, peanut-buttery, creamy items they sell is as exquisitely prepared as it is unhealthy for your cholesterol level. Magnolia is pure indulgence.

    (5)
  • Mary L.

    SO SADDENED BY MAGNOLIA'S! :( Used to LOVE coming here. I'd consider myself a "regular," coming in at least once a week, to get an iced mocha (they [were] my favorite). But the last three were made by different people, and they were all made differently. Sometimes, a dollop of whipped cream, sometimes not, and when I request it, they charge; other times, they plop it on and don't charge extra. Sometimes, the ice is put in first, other times, it's put in last. If it's put in first, it melts and the drink tastes watered down, etc. I understand this place is no Starbucks, so there probably aren't six week-long training sessions in place for their drinks, but a mocha is NOT complicated. The last two mochas, I ended up throwing away in the garbage can before having another sip! It's certainly my bad for coming here so often, but I really wanted to give this place the benefit of the doubt after investing so much prior time here. I love you, Block 37 Magnolia, your cupcakes are amazing! But I'll only be coming in for the baked treats and never again for my iced mochas.

    (3)
  • andy b.

    If this place learned how to manage their inventory they would get a higher review. However they frequently are out of stock on their more popular items. Why would i come here if what I came to purchase is continually out of stock?

    (2)
  • Eileen T.

    Edibles are 3 stars, but +1 for the extremely friendly staff. Stopped in for a pre-brunch snack on a rainy Sunday morning. We got hot chocolate and a blueberry muffin. The hot chocolate was perfect for the weather and not too sweet, although the same can't be said for the muffin. (Or maybe I just lucked out and had an unusually large bite of struedel?) They had samples of their magic bars, some coconut, nut and chocolate mixture that was oh so yummy.

    (4)
  • Jason B.

    Pricey but their banana pudding rules.

    (4)
  • Bonnie A.

    I bought two dozens of cupcakes from here for my friend's birthday. Just a suggestion from my experience, when you buy a dozen of specialty cupcakes, meaning not from a Jewel or something, at least try one cupcake before buying a dozen or two. The frosting was overly sweet, the cake itself was nothing special. It was painful to eat the cupcakes. I heard such good reviews so I came here with confidence that the cupcakes would be spectacular. I was definitely disappointed.

    (3)
  • Emily D.

    Magnolia is pastel perfect, from façade to frosting. I'm not partial to Sugar Bliss, the other cupcakery nearby, so I caught the inevitable buzz that Chicago would have more sex in this city. Seeing the lights turned on in the somewhat-still-sparse Block 37 made me a tidge giddy, so I dove in taste buds first. Folks, it's a solid butter cream. Frosting : bakeries :: Spaghetti and meatballs : Italian joints. It's the barometer from which all subsequent menu decisions are made. Magnolia delivered; so much so I branched out to a blueberry muffin and apple crumb pie and, and, and the sweet beat goes on. I would happily consider this as a place to meet a girlfriend for gossip, order a birthday cake for someone special or simply purchase something to be devoured. In the dark. Shhhh. . . The saccharine employees (who wouldn't tweak working here?) almost make up for the arm and leg you'll lose on your way out. Like Apple, Magnolia doesn't do discount. And we'll pay, because baked goods are the stuff of life. The perfect finish to every meal you'll ever have, the reward for a shit day at the office and the consolation for a break-up. I'm glad Magnolia is there for me.

    (4)
  • ZZ K.

    Listen people....looks can be so deceiving! The place looks adorable and everything looks just scrumptious so off course we went in (not looking at Yelp beforehand). We looked over the items and they have a nice variety - cheesecakes, cookies, bars, cupcakes, etc. The cupcakes are small, especially for 3.00-3.50 a pop and the little cheesecakes go for $6, so not much value here. My friend ordered the yellow cupcake with chocolate butter-cream. The butter- cream was nice, but the cupcake itself...tasted like it was leftover from yesterday's unsellables. I chose the almond cupcake with pistachio cream, which was .50 cents more and smaller in stature. However, mine tasted much better. It was light and the cupcake was moist...it was a light and tasty LITTLE thing. Now, we also ordered cafe lattes and they were OK. I had originally wanted hot chocolate (tis the season and all) and asked the girl behind the counter what they used. She proudly told me they use Hershey's chocolate syrup....I just looked at her and said, " So you use the same stuff I have in my cupboard? I would have thought you would have something a little better, more special...ok, I'll just have a latte, thanks". We just thought that was really weird, which then made us think what products they use for the coffee, etc. Anyway...We sit down and I pull out my phone to check-in and see the rating...."ahha"....I say to my friend, "makes sense". Skip it.

    (2)
  • Lesley A.

    Cute decorations, overpriced aprons, overpriced cake stands. I know a lot of people hate on Magnolia Bakery, but I'm really more of a fan of Sweet Mandy B's. I got the vanilla cupcake with vanilla frosting and thought I felt an instant cavity. The frosting was in my opinion, way too sweet - and I love sweets! However, I did get a bite of my friend's banana nut cupcake and appreciated it. It's dense like banana nut bread should be, so I would recommend trying their specialty cupcakes.

    (2)
  • Mike K.

    **The Double False Indicators - Going Down** What's a boy with a 24-hour a day raging sweet tooth supposed to do when he's in the catacombs beneath Block 37 and needs to break a bill for El fare? Why, head to the nearest cupcake emporium, of course, and kill two birds with one stone. So I clambered upstairs and found my way to Magnolia Bakery with a little help from my trusty guide and beacon. As with all other cupcake joints, Magnolia is painted in pastel, which must somehow drive the entire female race into a sugar frenzy. In addition to the pastel walls, the place is decked out in a Depression era motif. It's kind of like walking into a doll house circa 1935. Behind the counter, there was a beehive of activity. There were no less than 15 people diligently fashioning cakes, pies, cupcakes and every other type of confection imaginable. Any person living in a vacuum who walks into this place is going to think based on witnessing this activity that The Great Recession is over. Unfortunately, this is a false indicator, as it's clearly not. Despite the reviews and ratings of Magnolia being fresh in my mind, I felt, based on all the busy bees making honey, that Yelpers must have it wrong and that the product would rock. It didn't. Yelpers have this one right. And we have double false indicators in a Depression era environment. Draw your own conclusions. I ordered a vanilla on vanilla cupcake, scored my El change and sat down to get high on sugar. The cake part was almost perfect, in that not too heavy and not too light way. But the perfect cupcake is going to be more about the frosting than the cake, and Magnolia committed the cardinal sin of having a cupcake topped with old, hard and flavorless frosting. Heresy. Let the Cupcake Inquisition begin. I departed and went down to the El. Magnolia deserves to go down way further into the bowels of the earth than the El for that cardinal cupcake sin. Don't ever trust a New York import named after a flower from Georgia. Go to Crumbs or Mandy's. Two stars.

    (2)
  • Anna V.

    I'm surprised there are so many negative reviews, I love this place! When I walked inside, I was taken aback by how vintage and cute the decor is. Love the baby blue walls and worn down cabinets, I felt like a kid in a candy shop! The baked goods in the glass case all had really cute presentation. It took me awhile to decide because they have a nice selection - cupcakes, pudding, cakes, cheesecakes, etc. I ended up getting the vanilla bean cheesecake and it was super yum! It wasn't just a small slice, it was a mini round cheesecake, and I honestly thought the price was very reasonable for the amount you get. There was definitely an adequate amount of vanilla flavor with a hint of citrus or lemon. The crust had a nice crumble to it, and overall I would totally get this again, maybe even two! The staff was also very friendly and normal. I would definitely recommend this place and can't wait to go back and try their cupcakes or the red velvet cheesecake.

    (4)
  • Bridget M.

    If you can snag a seat by one of the windows--which has never been an issue for me--then this is a decent place to sit and people watch during the weekend. The cookies and muffins are aptly (read: competitively) priced and that is what I always get.

    (3)
  • Swati K.

    went here based upon the recommendation of the hotel concierge and tried their yellow cake with chocolate frosting-it was so dry and had my friend try it and she felt the same. So, I went to the counter and told the sales person about ti and she said to choose another one and I chose the pistachio one and instead of apologizing she asked me to pay 2 bucks which was the difference in the price of the dry cake and the new cake slice that she gave me. And, I told, her that I would pay it and she was so impatient that she sent another employee to my table to ask me to pay the difference. I would not recommend this place as there are so many other top of the notch desert places in Chicago(having great desserts and quality customer service)

    (1)
  • Valerie R.

    Tried Magnolia for the first time last week and it didn't blow me away, but I enjoyed it. The inside of the bakery is super cute and extremely clean. The selection was pretty ample. I had a caramel cupcake- tasty but a bit dry with a touch too much frosting. I tried a bite of my friend's ice box cake which was really tasty. It reminded me a lot of the one my Grandma makes. Since I go to school right down the block I'm sure I'll be back, but I wouldn't go out of my way for this place.

    (3)
  • Mariam K.

    I definitely wouldn't come here for the cupcakes.. tried a couple... and wasn't a fan AT ALL. I heard they were known for their banana pudding.. and sure enough... it's one of the best banana puddings I've had. It comes in like a little carton that you can take togo. I finished the whole thing by myself... perfectly smooth and delicious! YUMMY! The hummingbird cake is also really good! The reason I'm giving it 3 stars though is because there was nothing else there besides those 2 things that was worth going back for... Everything else was mediocre. Definitely not bad... but just not in love with it. I got the carrot cake once.. which was also really good.. but they never seem to have it whenever I go.. I believe they only make it certain days of the week? If i'm in the area I always like to pick up some banana pudding to go!

    (3)
  • Jan E.

    Good cupcakes, but also little cheesecakes and a tasty ice box cake made with (it looks like) muffin/cupcake tops and whipped cream in many layers. The cupcakes are very good, but honestly, not as good as my favorite Georgetown Cupcake on M Street. My heart belongs to Georgetown.

    (4)
  • Jill T.

    Frosting is way too sugary and the cake not moist like a cupcake should be. For $4 i expect more. Should have read the reviews before and gone for the banana pudding. Putting an extra star because of the design/decoration.

    (2)
  • Jack K.

    I was suddenly homesick and excited at the same time when I saw Magnolia Bakery on N State Street. NYC's Magnolia is now in Chicago! How awesome is that?! Though I was never a huge fan of Magnolia's cupcakes back in NYC, I did enjoy the spacious and laid back atmosphere here. Red velvet anyone?

    (3)
  • Annie D.

    The cupcakes were pretty good, everyone always loves the red velvet here. Might have a different texture than the locations in NY. Overall, not too sweet and not dry, pretty good..

    (3)
  • Polly P.

    I rarely change my reviews, but this time I am going to do so. DON'T GO TO THIS PLACE! Customer service is HORRIBLE!!! I and my girl-friend came here for coffee on a cold day and it was our first date in a long time. We wanted to eat some cupcakes, and she's never been to this place - I actually suggested it. Now I feel bad about that decision... My friend's wallet was stolen AT THIS PLACE in the first 10 minutes. WE EVEN SAW a woman who did it. They have cameras all over the place. Well... what do you think? Did they want to help us? Did they talk to us in a polite way? Did they at least say they are sorry for my friend's situation? NOPE! NOTHING like this!!! The manager said it will take her "an hour or even more" to check out the video (really? that thing JUST HAPPENED 10 minutes ago - and you will need an hour to simply rewind a tape? BULLSHIT!) We went out to the lobby for while to call 311 and make a report; upon coming back, the manager did not even LOOK at us. She acted like she was busy, although there were more than enough sales persons near the cashiers. Finally, after our request some other guy took a look at the video - which by the way took him not more than 5 minutes. And they finally said that they couldn't see anything. We felt like the robber was sharing her "profits" with them. No apologies. No kind words. NOTHING! I am not even saying that they could pay for our cupcakes since our evening was ruined at their place! Not even a bit of attention. My friend is going to complain to BBB about this. And I will NEVER EVER come here again and will never bring any of my friends either!!! You, guys, learn how to be nice to people (especially when you are selling overpriced cupcakes and have robbers sitting next to your customers).

    (1)
  • Diana P.

    Cute place, loved the decor, however the dessert is neither authentic, tasty nor fresh. Huge disappointment to someone like me who loves cupcake shops and has been to just about everyone. One thing going for this place is that its open late, however, its in the loop-tough to get to with a car/parking. Friendly staff, cute atmosphere, however they need to improve in quality in order to stay afloat. Prices don't come close to justifying the dessert/quantity you get. Oh, banana pudding was pretty much the only thing worth coming here for.

    (2)
  • Michael P.

    Sorta sad - right? Magnolia is Hit or miss as they say - which is a bummer - I can only imagine how much effort they put into building this shop and the hype surrounding it - I will say this - I LOVE cupcakes - I don't love these cupcakes - I have tried REALLY i want to love them - but can't For some reason they get their CAKES right - especially that big chocolate one.... So if you need a cake go get you one - if you want a cup cake go to Wabash one block away and get you some AWESOME little cupcakes they rock. Sugar Bliss man those cupcakes are tasty! I think I should prolly write a review for them LOL

    (2)
  • Stephanie W.

    Seriously guys, get your act together. This is not your first time at the rodeo. Products are great - *especially* the banana pudding - and the space itself is completely cute, but the service is a DISASTER. And I'm talking DISASTER. Even when it's relatively quiet, it's completely unclear where the line is, where you're supposed to order, where you're supposed to pay, where you're supposed to pick up your items, and in what order. And the staff acts completely put out at your confusion, which obviously isn't your fault since it's been different each time I've been in the store. Happy to swing by for banana pudding for parties, but will definitely be getting my cakes, cupcakes, etc elsewhere

    (2)
  • Allison V.

    I was in block 37 and had to klll some time so I opted for a cupcake. There are not really any signs, just cupcakes sitting behind the glass. Lots of people running around behind the counter. The girls working the register seem like they would rather be somewhere else and that you have lots of time.......good thing I was trying to kill time...right? I had a chocolate chocolate cupcake and a glass of skim milk. The frosting was light and fluffy and the cupcake was petite and moist. It hit the spot. Bike parking on street.

    (3)
  • Leslie P.

    I oftentimes make a stop at the Magnolia Bakery when in NYC, so I was very excited to hear it was coming to Chicago. My favorite is the red velvet cupcake with cream cheese frosting. Unfortunately my cupcake didn't hit the spot at the Chicago location. I found the cupcake to be a little dry, which is the exact opposite of what I loved about the New York Magnolia cupcake. I hope this was a fluke occurence, but it doesn't sound like it from the other reviews. I might give them one more chance and update my review, but that's hard to do when there are so many other wonderful choices in the city. Bummer.

    (3)
  • Nicki P.

    If the prices were better I would have given Magnolia a 3 star rating but unfortunately the idea of spending so much on banana pudding (while delish) is a bit frustrating. I was so excited when this place opened awhile back and not so much for the cupcakes that they are well known for but for everything else. I'm a lover of all things in bar form, well actual bars too but I digress.. Magnolia could have been truly great if the focus wasn't so much on the cupcakes that are well, meh... sweet mandy B's, has better. I will say that the hummingbird cake is amazing but if I wanted to buy a whole cake for a party it would be around $70.00 bucks and only feed 10-15! Check it out since the bakery itself is adorable just brace your wallet for impact! :)

    (2)
  • Rae-Lyn F.

    Expensive! Super expensive! I had the mini peanut butter icebox cake. It is good. That's what I get for wanting something sweet so late because everything else was closed.

    (3)
  • Jane C.

    This place is super cute and the way they display their goodies just makes you want to buy every single one of them! I had two cupcakes: a vanilla and chocolate cupcake. They were a little on the dry side and the icing was this very sugary, buttercream icing. They were decorated so well that a picture was worth taking. I would visit them again if I was in the area and was in need of a sugar fix.

    (3)
  • Khadijah L.

    I hate cupcakes and I hate icing. I wanted to hate Magnolia's, but I don't. It's cute, and the red velvet cupcake was just the right size and tasted pretty good for cake IMO. Again, I hate cupcakes. So if you like/love cupcakes I recommend. I saw that they also have pies. Might go for one of those next time.

    (4)
  • Minners N.

    I was really looking forward to a Magnolia cupcake. Every time I've been to NYC I've wanted to stop by but the long lines deterred me. Hearing that there was one in Chicago really excited me, but alas, I was disappointed. $3+ for a dry cupcake. I tried the vanilla with vanilla buttercream, black and white, and red velvet. I thought the frosting was pretty inedible and the cake way too dry to eat. Not sure what the hype is all about....

    (2)
  • Cornelia A.

    OMG! I love this place!! Chicago has a ton of cupcake shops, but this place really standout and is well needed!! They bring something different to the game with the whipped frosting. Everything tastes homemade, no short cuts here!! I will be back very soon!!

    (5)
  • Nichole F.

    I had a chocolate cake cupcake with buttercream frosting. The cupcake was good, but it was on a little on the dry side and the frosting was way too sweet for my liking. Again, it was good, but in the city, there are way better cupcakes.

    (3)
  • Audre L.

    Icebox Chocolate Cake - amazing The food is high quality - I've only ever had their food when other people pick it up, so I've never had a bad experience with the craziness in the shop. Service over the phone for pre-ordering my thanksgiving cake was great too.

    (5)
  • Emily B.

    It's a small cupcake with a big price tag and the same snotty NYC service you'd expect, transplanted from the Big Apple and placed conveniently near several Chicago public transportation destinations. Crumbs has my heart.

    (2)
  • Sofy G.

    Wasn't bad,but I guess I was expecting more flavor :/ I don't even remember the flavor of my cupcake and that is a bad sign. Btw, the atmosphere here is very peaceful and cute :)

    (3)
  • Gary C.

    Keeping it short: it's not the same as New York City [insert sad face] After a movie at the Gene Siskel Film Center, my friends and I were craving something sweet. Whipped out the Yelp app to find the nearest sweet shop, and it's Magnolia. It's been like two years since I was last in NYC and I figured "why not?" Ehh, it's not what I remember.. The cupcakes were meh. There are a few other shops that have the same quality and better. Sorry! The shop itself is neat. It's cutesy (can't believe I just used that word) and has a number of small tables for friends chatting over coffee and sweets. It's in prime time location, and they're bound to get a lot of foot traffic from locals and tourists alike.

    (3)
  • April H.

    I WANTED to hate this bakery. Why? Well, I am not too fond of New Yorkers. They are loud mouthed, think they are number one in every darn thing. Well, guess what.. I like this bakery! you know why? Because it's definately number....TWO when it comes to cakes. #1 goes to Brown Sugar Bakery on 75th!!! So I can like this bakery. Sorry New york. Your cupcakes are overhyped. The frosting, I admit, is super tasty. But the cake itself? I had a cupcake and a chocolate cake with chocolate buttercream frosting. I could eat that frosting for breakfast, lunch and dinner. But the cake? Not so good Magnolia. Not so good. It left my tastebuds underwhelmed. Are these supposed to be homemade? They tasted like they came out of a box. A box of old mix at a dollar food store. Also tried the peanut butter icebox cake. The crust gets a thumbs up, I could eat that by itself. Which I did because the filling was bland. Cupcakes ARE WAY too small as well. For that price, I would want cupcakes a tad bit bigger. Heck, I'd even forgive the small size if the cake itself blew me away. Alas, the frosting is the best part of the "cupcake." Also- could you get the people behind the counter to smile? Maybe it's because I went later in the evening but the cashier wouldn't crack a smile. This ain't New York. It's Chitown. I want a DARN SMILE!

    (2)
  • Shar B.

    We were shopping on State Street and thought it would be a great place for coffee and a cupcake. I wish we would have kept walking. The cupcakes were nothing special. I've made better at home and I'm not talented in the baking department. The quality really seemed poor as the icing was melted and didn't really have the consistency of, well, icing. The service was nothing special and the coffee tasted sour and old. Save your money, there are too many bakeries and coffee shops that care about what they do and offer for you to be disappointed by this one.

    (2)
  • Harold G.

    Cherry Fruit Crisp.

    (3)
  • Lauren H.

    Excellent Banana Pudding. Way over priced cupcakes. $3.50 for a tiny cupcake...no thanks. WORST CUSTOMER SERVICE EVER! Those people need to get a personality. The bad attitudes may work in New York but it doesn't work here. Very rude.

    (1)
  • Triphena W.

    The majority of items I've had from Magnolia Bakery have been great. I'd recommend the cinnamon sugar muffin, blueberry crumb muffin, gingerbread cupcake, blueberry jamboree, and red velvet cupcake with cream cheese frosting. I liked the whoopie cookie, but my friend felt the maple frosting between the cinnamon sugar cookies was too sweet for their palate. Skip the dry double chocolate brownies. The cupcakes are smaller than Sprinkles, More, Sugar Bliss Cake Boutique, etc. I purchased my cupcakes around 11am, and found them to be fresh and moist. The cake's texture is slightly more dense than other cupcake shops, but I enjoyed it. The cupcakes at Magnolia Bakery taste less sweet and rich than those at Sprinkles. The whipped frosting on the gingerbread cupcake was very buttery and reminded me of the frosting on More's cupcakes. Good or bad depending on your frosting preference. The cinnamon sugar muffin and blueberry crumb muffin are large, subtly sweet, and only cost $2.50. I might prefer the muffins over the cupcakes at Magnolia Bakery. There are small tables in front and back to enjoy your treats. Looking forward to trying the mini cheesecakes and banana pudding I've heard much about. Magnolia Bakery might not be the best bakery in Chicago, but I haven't been let down thus far. They're located in the Block 37 indoor mall (across the street from Macy's) near Sephora and Steve Madden. Recommend.

    (3)
  • Craig N.

    Just updated!!! They got the formula right!! Now NYC approved!! I was contacted by Magnolia about my original poor review. They invited me to come in "give them a second chance". My wife and I did and they did indeed improve. We met the very cool manager "Guy" who explained that they are work hard to make things just like NYC. They are getting there. If you never had the original Magnolia cupcakes or cake, they would get more stars. My comparison is the NYC cake I remember so maybe it is not fair. The Decor is excellent! I know with a manager like Guy, they will have their store running at 100% shortly. We will be back to check up and report back on yelp!

    (5)
  • Sabrina M.

    I've never written an update this quickly. But in good conscience, I must: Magnolia Bakery Chicago is NOT ready for prime time. I guess the first time I went was a fluke, because there was no line. And although they were out of red velvet cupcakes, I chalked it up to it being the end of the day. Well, a half-dozen visits later, I've yet to taste a red velvet cupcake from Magnolia Bakery Chicago because they are ALWAYS out of them. And pretty much EVERYTHING else. But the day I stood in a haphazard disorganized line for 10 minutes only to finally get to the front and be told there was no banana pudding? I was done. Done, I say! Bad management, lack of product (show me the cupcakes!) shitty "I don't give a damn" New York attitudes from the workers and dumb chicks who can't work the cash register are singlehandedly keeping me out of this place. I put these fools on blast on Twitter and got an apologetic "give us another chance" direct message from them. I did and you know what I got? Not a red velvet cupcake --- because they were all out. Again! I'm done. Back to the cupcake trucks. I must apologize to my fellow Yelper Janet E. -- I told her she was being too hard on Magnolia. And actually she was absolutely right and had them correctly pegged from day one. I stand corrected, Janet! Magnolia Bakery Chicago may yet work out its "issues". But I won't be that customer sticking around to find out.

    (2)
  • Hum W.

    I haven't had very many cupcakes downtown, but sitting in this cute, warm place and sipping a coffee makes it completely worthwhile, if not for the internal atmosphere alone. In a busy-downtown location, it manages to feel very cozy with old-school-hominess. I was here three weeks ago and the atmosphere was so alice-and-wonderland to me, after waking up with a dream about walking into this place and needing to bake cookies, I felt inclined to write a review. Some of their pastries are expensive, but the miniature cheesecake that I got was delicious. Overall, I would not purchase pastries here again, because, for the price, they are not worth it and too sweet (I recall a pumpkin cupcake, cream-cheese frosting), but I would love to sit here in this cozy atmosphere and enjoy another coffee.

    (4)
  • Melanie S.

    I first tried Magnolia Bakery about twelve years ago (it's said that Magnolia was the original cupcake pioneer) while strolling through Greenwich Village in NYC. This of course, was well before "Sex and the City" put them on the map and the cupcake craze took over North America. Seriously, Magnolia Bakery, Chicago doesn't need another cupcake emporium, we really, really do not. But it looks like you're here to stay, so I guess I'll bid you a hearty "Welcome to Chicago." I like cupcakes as much as the next lemming, but what really made me want to try Magnolia was the fact that they sold lots of other goodies, specifically fruit pies and crisps, icebox cakes, cheesecake, and some other stuff I can't recall right now. I stopped in on Tuesday on my lunch hour, just days after they opened. I was mentally prepared for the wait but when I arrived it wasn't too bad. The line/ordering system is kind of a hot mess. The line moves horizontally, with cupcakes being at the start of the line. I ordered three cupcakes but also wanted some other things to try, but you can't see what's available until you make your way down the line...where someone else will wait on you. I wanted to order a slice of pie or a crisp, but they didn't have any, so I then had to make my way down the line to order a piece of icebox cake, again from someone else. Each time I had to make my way back into the existing line to finally check out and pay. It was annoying and confusing and I felt like I was cutting back into line each time. Because I was waiting for my other stuff, people weren't really sure if they could go around me to pay, so I had to keep telling folks to pass me by so they could pay and get out. It really slows down the process that different people have to take your order depending on what you want. I think it would be infinitely easier if one person took one's entire order instead of the system they have in place. I'm just saying, it sucks, and the people from one area don't know what's available from counter to counter, they just keep telling you to "make your way down the line and see what they have." It would also be really be helpful if they had a menu board with prices listed (I only spotted a paper menu at the register when I was paying. Kind of a dumb location for a menu). I will say, they're nice and friendly about it, but it's still not an optimal setup. I was dismayed that they had no pies or crisps and I when I asked I couldn't tell if they were sold out or if they just didn't have them. They said that I just have to "take my chances" and keep stopping in as they "bake all day" and "sell out quickly." I guess I'll just have to play the lotto too while I'm at it. Now, let's talk turkey: these cupcakes ain't cheap (I think they're $3.00 but who knows? There's no prices listed), and they ain't all that big either. I even opted to upgrade to a lovely pink-frosted breast-cancer research cupcake for $3.75. I ended up selecting a chocolate with vanilla buttercream frosting, a vanilla with chocolate buttercream frosting, the aforementioned special breast cancer cupcake ( a vanilla with pink buttercream frosting), and also a slice of chocolate icebox cake. These four items set me back just under $16. Of the four, the chocolate cupcake was probably my least favorite. It was dry and too dense and the frosting was too sweet. The other two cupcakes were tasty; I especially enjoyed the chocolate buttercream frosting. The vanilla cake part was not as fluffy as I prefer, but the texture was good. I've never had an icebox pie before, and since they didn't have the flavor I really wanted (strawberry), I had to settle for chocolate. If you've never had icebox pie before, it's basically wafers (in this case, chocolate) layered with whipped cream, refrigerated, and then it all gets soft and creamy and melts together. This tasted like an oreo, which if you enjoy oreos, you will like this. Me, I can take 'em or leave 'em (not that it stopped me from eating the whole thing). Knowing me, I'll probably stop back in here from time to time, and hopefully I'll hit the holy grail and snare a piece of pie. As for the cupcakes, it all comes down to preference and convenience. I think there are far better (and cheaper) cupcakes out there, but it'll do.

    (3)
  • Farrah D.

    I've been wanting to try this place for sometime...my overall impression: - ok cupcakes (had the vanilla-vanilla) - fantastic bread pudding! make sure you eat it within a couple of days because the bananas will go bad - cute atmosphere--I liked that I could sit down and hang out a bit I will likely go back to try some of their other desserts!

    (4)
  • Melissa T.

    First, I'd like to second the fact that the whole ordering thing is a little confusing. The people working there have been nothing but nice and helpful though (although it would be more helpful if I knew what the hell I was doing in line). I had a piece of the icebox cake and a mini key lime cheesecake. I was able to eat about 3 bites of the cake before going into sugar coma overload. It was good, just to much sweet for me. The key lime cheesecake was pretty good--not amazing, but something I would be presently surprised by if I was having a lousy day and someone walked up to me and said, "Hey, person who looks like she's having a lousy day, I bet this key lime cheesecake would make things a bit better." And you know what, it probably would.

    (3)
  • Ramya P.

    During the black friday madness, decided to take a break here to grab a snack, which turned into a meal by itself. Me and the hubby shared oatmeal raisin cookie, chocolate chip cookie, banana muffin, poppy seed muffin with lemon glaze (5 stars) and their famous red velvet cupcake. really enjoyed all the baked treats and with all the shopping madness on State street, it felt very festive.

    (4)
  • Emily S.

    Cute decor. We shared a delicious little pumpkin pecan cheesecake for a good chunk of cash. Now the food was great, the service was plenty cheery, but in the end you ingest a crapton of calories and sugar and for a few cutesy chairs and decorations, I'm not sure it's worth stumbling in by yourself. It feels like there's a hundred other great places to have dessert in Chicago. BUT. But. My hubby took me here because he had pre-scouted it, and it was the gesture of someone taking me here, someone who knew I liked sweets, that made the place special. Perfect location for not having to go too far out of the way to share something sweet and special.

    (3)
  • Jessica K.

    I'm noticing that, as I'm getting older, I'm getting a lot more comfortable with telling complete strangers that I love them. That being said, from the time I walked into the Magnolia that just opened on State Street til the time I left, I did only tell one stranger that I loved them, but I wanted to hug everyone in the damned place. That chocolatey batter smell will do that to you. Or maybe it was because there is a big part of home here in my new home. Magnolia and I have been in love for maybe six years now? I've lost track of time. The last time we met was about three years ago, when I went to visit my sister in New Jersey. Now that no one in my family lives in New York, Magnolia and I don't see each other as much as we used to. And then...Magnolia came and found me. Guys, ain't gonna lie, it's crazy expensive. But is it worth it? YES. YES. a thousand times...YES. I am not huge on frosting, but you set a Magnolia cupcake in front of me and everything is right with the world. The frosting is not too sweet and rich, and compliments the cupcakeyness of...the cupcakes. The banana pudding (which I acquired a taste for while living in NC) is PHENOMENAL. I highly recommend it. I don't know just yet how big Chicagoans are on banana pudding, but lemme tell you...get into it. I was tempted to get a bunch of the mini-cheesecakes as well, but I wanted to have an urgent reason to go back, so next time....Also, next years, for my big 3-0 I am ordering my birthday cake from them. I'll keep you posted as to how it goes.

    (5)
  • Ericka J.

    This is my go-to sweet spot in the city. The service here is pretty good. I never wait too long. The cupcakes are great. And overall this place is super CLEAN. It's not a 5 bc yes, sometimes the service is like "Ok, who is going to wait on me?" But within 45 seconds you do know. They can be a 5... Come on Magnolia's you are best sweet spot on State Street! Four, for sure.

    (4)
  • Jon W.

    If you ever ask me if I'd spend a couple of dollars on a single cupcake, I will laugh heartily and send you on your way. Sure, you can make promises that said cupcake was infused with sunshine and happiness, but you're still being sent on your way. While I appreciate how this place is a real bakery that does more than just cupcakes, I only come here for the banana pudding. YOU HAVEN'T LIVED. Normally, I cannot stand the banana in any other form than how it's intended to be: picked, peeled, and provocative. Yet the sages in Magnolia's kitchens have concocted a quite magical recipe that keeps me coming back whenever I'm in the Loop.

    (4)
  • Isabelle L.

    Well, Saturday afternoon, shopping season = lots of miles, standing in line...translated in a serious need for a pick me up. Here comes Magnolia bakery conveniently located in the middle of the action on State st across from Macy's. Contrary to previous reviews, the line moving by the windows where you chose the goodies was quite efficient. Ended up with a lemon poppy seed muffin which was good (moist, not too sweet, perfect balance of flavors) and a strong piping hot coffee. Found a clean table to sit at, enjoyed my break and enjoyed the people watching as foot traffic through the store is quite entertaining. Magnolia bakery did perfectly fine by me.

    (3)
  • Tiffany K.

    I really liked the baked goods at Magnolia Bakery in NYC, but this location is seriously lacking. The two entrances (one street, one from inside Block 37) are confusing, as patrons aren't aware that the line actually starts on the street-side. There are 20+ people working behind the counter, and this causes much stress as well as confusion for everyone, not just the customers. The prices for everything on the menu are just too expensive ($6.00 for a slice of red velvet cake? Are you curing cancer with this cake or what?). But the bad stuff doesn't stop there! To pour salt on my wounds, I bought a cupcake here with a friend and I paid for two cupcakes ($6.66 - pretty ironic) with a $20. I was a dummy and didn't check my change until after the fact, and realized that they shortchanged me and that I only got $3.34 back, not $13.34. I was pissed that this happened after buying a really sugary, dry chocolate cupcake that was the size of an acorn. So, on top of this place being super unorganized and expensive while selling sub-par food items, the cashiers can't even identify a $20 bill (even with the enlarged '20' on the bottom corner) and give me correct change. I doubt I will ever come back here.

    (1)
  • Helen B.

    the cake was super super super dry!!!! Did not taste freshly baked ...will never return...not worth the money..duncan hines much better!!!!! rip off

    (1)
  • April S.

    This place is GREAT!! I've been there so many times they are starting to know me...not sure if that is a good or bad thing...LoL. You must go on a FRIDAY and get the PB&J cupcake, get it to go and put it in the fridge for a short time then micro wave it for like 30sec and OMG!!! better then sex!!! =) Being from Chicago I was raised on Eli's Chessecake and used to think that was the best but now that I have had a few of Magnolia's Cheesecake I guess I didn't know what I was missing! So creamy! and then to top it with carmel or white chocolate chunks...oh my! NO more Eli's for me! I'm telling you can't go wrong with anything that you decide to get and go nuts get one of everything!!

    (5)
  • Alicia D.

    Sigh. I keep going to Magnolia (in NYC and this one) hoping it will be good but I'm continually disappointed. It's a cute bakery but over priced and subpar pastries.

    (2)
  • Melinda K.

    I've only been here once. But the Banana Pudding says it all. AMAZING. Officially addicted. A cute little bakery with friendly staff. Will be bringing more people here to have them taste the amazing-ness of the Banana Pudding! :)

    (5)
  • Kaye W.

    What happened to this place??? I've been here a few more times since then but it has gotten so much worse!!! The cupcakes are smaller and it tasted old. I am not paying $3+ for an old cupcake!!! The staff are obviously all new coz they all looked clueless. I don't recommend, go to target next door coz their cupcakes taste better and cheaper!!

    (1)
  • Grace N.

    I was walking around the city and did a double take when I saw this bakery. I've heard a lot about this place so I decided that I MUST go in and try their famous banana pudding. I'm glad that they had a mini size ($3.50) of their banana pudding because I just wanted to taste it and see what the hype was really about. Overall, it's very creamy and rich, not too sweet, but not my thing. I expected it to me ahhhhhhmazing based off of reviews and hype, but nope. It's one of those places where you try it just to try it, and you get over it. Well, for me at least.

    (3)
  • William C.

    Terrible service. There is no signage to explain their peculiar service rules. There isn't a line nor can you take a number. I approached the case full of cupcakes because there were multiple associates there and a throng around the cake case which was manned by only one person. I asked for cake and was told I needed to join the chaos at the cake counter. There 3 groups of people jockeying around the cakes for a total of 10 people. When I finally got my cake I had to go stand in a separate cashier line which also serves drinks and had its own pastry case with mini bundt cakes. The couple in front of us had one cupcake and, poor naive fools, asked for a piece of cake. They were told to go back to the cake counter which was still out of control. They opted to just get the cupcake. Did they share? Anyway, I doubt they were any more pleased than I am. I can't comment on the cake because I am eating it while my focus is on this review. I can only assume the owners of Magnolia have never been here during business hours. Next time I'll go to Sweet Mandy B's.

    (2)
  • Arwa B.

    The one star is just for the nice decor of the bakery.. Otherwise.. The cakes were really horible... It was like I had high hopes when I gut back with the red velvet cake.. Imaging myself having a bite of it sharing it with my husband.. What a romantic moment that will be.. So I took the bite and it was just HORRIBLE.. Sooooo dry and hard.. They did a good job of sucking the life out of it.. So i say to myelf ok don't pannic, the cheesecake might be better.. And it was a disaster... Not to mention the dryed out cupcakes as well.. To sum up my experience, i'd rather buy a pillsberry box from the supermarcket and make a cake than going back to that bakery...

    (1)
  • A H.

    The chocolate buttercream frosting tasted like it was freshly homemade! It was probably the best frosting I've had on any cupcake from a bakery or store. Absolutely fantastic! I look forward to trying the other treats, and hope they're as good as that frosting.

    (5)
  • India K.

    The crowds are pretty rough, hence 4 stars. The chocolate cupcake with vanilla buttercream stands up against any cupcake in the city. Reminds me of the cakes I used to make for dad's birthday. YUM Take the cupcake and go to a park:)

    (4)
  • Kelly R.

    The cupcakes here a nothing short of delicious (favorite being the marble cupcake with blondie icing), but in Chicago, delicious cupcakes are a dime a dozen. Instead, I suggest that you hightail it to Magnolia bakery for the banana pudding. This isn't any JELL-O banana pudding. This is creamy & decadent, with fresh chunks of banana and vanilla wafers. Definitely a must try. I also love the atmosphere of this bakery, mainly because of the ample seating and fun colors. If you work in the Loop, stop on your way home and pick up some banana pudding to-go. You won't regret it!

    (4)
  • Natalie L.

    Cute atmosphere and friendly staff. Loved the banana pudding but almost $6 for a small seems really high to me.

    (3)
  • Katie P.

    If you like sweet Mandy b's, you'll love this. But if you love Sweet Mandy B's, you should probably just go there.( support something local, at least) The space was cookie cutter.( think pastels meets country kitchen. So un-original.) Lines were confusing. Tastes like Betty crocker, for $3.00, I'd rather just buy the box. Lastly, they insist you take a box if you want to 'take it to go'. Even after explaining we would be eating it while walking. Completely wasteful. Overall the place lacked focus and felt unfinished. It is definitely not worth the hype. Too bad magnolia didn't try to expand while the cupcake craze was still going on... Even then I'd doubt it would work when local Chicago joints (think Molly's) have done a better job.

    (1)
  • Luke D.

    This is another example of the hype machine working overtime. Do not go here for cupcakes. Magnolia's cupcakes are average at best, leaning towards "worse than box mix." The litmus test for cupcakes is red velvet and Magnolia's was flavorless and dry. I took one bite and set it aside as there was no reason to continue eating it. I have no idea how this place launched the cupcake craze. The banana pudding is awesome and the reason for the 2 stars (the cupcakes merit zero stars, the pudding gets 4 so this is an average). Most of the people in line are buying cupcakes, so you can jump the line to the pudding and skip the waiting. The ordering system here is a complete disaster and should be immediately reconfigured. When I went, the line stretched out the door. The location of the cupcakes cases creates a logjam. However, if you want non-cupcake items, you can kind of skip the main line and enter a concurrent lines for those items. It's hard to explain and even harder to navigate. The end result is a lot of confused people waiting around. I loved the banana pudding and would wait 5 minutes maximum to get it. I would not wait at all for anything else from Magnolia, and will never eat the cupcakes again.

    (2)
  • April B.

    Betty Crocker does better work. I mean seriously, I bought a dozen cupcakes and each one was stale. I don't mean, "I am a prissy eater and this is not up to standard," I mean, " I could throw this against my wall and it would leave a dent," stale. The frosting was too sweet. AND, they didn't have a single chocolate cupcake. I mean they didn't even have more than 7 different types of cupcakes available. If you want a better bakery in the loop, go to Crumbs. Hell, go to Starbucks.

    (1)
  • Julia T.

    Magnolia Bakery is one of my guilty pleasures when I travel to New York. Their buttercream frosting is a required pit stop and has its own unique signature to it. My favorite is their traditional chocolate cupcake with chocolate buttercream. I ordered my usual fav - the traditional chocolate cupcake with chocolate buttercream with a cup of skim milk. I instantly dipped my finger into the buttercream for a little taste and it was DELIGHTFUL. The cake was very dry and the top edges were crispy. I couldn't tell if it was over baked or burnt. I started pulling the rest of my cupcake wrapper off and the cake started to crumble and collapse in the middle. I love you Magnolia but I think I may just keep you as a NYC tradition. To read more about Magnolia, visit my food blog at julialikestoeat.com

    (2)
  • Katalina B.

    i got excited when i heard magnolia came to chicago. the bakery has a nice ambiance and everything is presented beautifully. the staff was friendly and helpful. i had a chocolate cupcake that was moist and the buttercream frosting was perfect. but what i really have to recommend is the banana pudding (based on my new york experience)! since the last time... the banana pudding still rocks. i love bringing it over for dessert and introducing friends to it, who also turn out to be fans. i had the red velvet cake and shared it with friends. my friends really liked it, but i thought it was just ok. i like my red velvet cake to be more chocolate-y. i think i've raved enough about the white chocolate fudge brownie on the quick tips, but that's something i like to get from time to time. their chocolate cake with vanilla buttercream frosting is good-- moist and just delicious. i didn't like the vanilla cake with chocolate buttercream so much. i come in somewhat regularly for muffins-- the only one i really like a lot is the blueberry crumb. i'm disappointed when they don't have it. their coffee is good, too. and the staff is always great when i stop in.

    (4)
  • Jon A.

    I ordered a 9", 2 layer birthday cake from this place for the first time after finding that it was so close to my office. First off, the staff was super-nice in helping me figure out what cake was best for me. After ordering the cake, I was a little skeptical (especially after reading some of the posts here) but once we sliced it up, it was one of the best cakes I have ever had. We ordered the vanilla cake with buttercream frosting and it was incredible! It was super moist, buttery and sweet (everything you want in a cake). The decorating was really nice too --not too over the top, just simple, elegant and contemporary. After enjoying half the cake, we covered it with a glass cake cover and after a week, it still tasted great! i haven't tried anything else from this place, but would definitely recommend it for a nice birthday cake or special event cake. Awesome!

    (5)
  • Food Junkie S.

    I don't understand what all the hype is/was around this place. Most of the cupcake places are comparable to each other. this place is no different. I prefer Sugarbliss over Magnolia. I found the frosting on their cupcake to be a bit too sweet. The place has a nice decor, but limited sitting. I don't think I would ever go out of my way for these cupcakes again.

    (2)
  • Amber W.

    On a Chicago weekend vacay & walking around downtown we happened upon this sweet looking place. Beautiful shabby chic atmosphere with friendly staff. Tried the red velvet, devil's food chocolate, lemon coconut, and the vanilla buttercream cupcakes. Bought two vanilla buttercreams with the intentions to take one to a friend...yep it never made it to her! I wish my wedding cake tasted as great as those vanilla buttercreams! The other flavors were nice but I would not repeat purchase them. The vanilla buttercreams are an entirely different story. I would consider having some shipped to me.

    (4)
  • Mandoos G.

    Forget the cupcakes (not really, i've never had one they may be delicious) and get yourself the banana pudding. I was in pudding utopia as I was eating this rich and naughty dessert that clearly needs to be shared and clearly needs to not be for breakfast but I ignored all of that. This place is expensive, it's downtown and in Chicago so that's not all that shocking

    (4)
  • Fe T.

    The blue line got stuck so I did not want to wait around for half an hour because right after that, the train is gonna be too packed and I will again feel the comfort (or lack of) of being squeezed and stuffed inside a metal box. So I walked around and I saw Magnolia Bakery. Lesson learned: never walk in random places without a yelp-check. The german cupcake I got was alright but the academia cheesecake was not very good. And they both are relatively pricey. I can get better tasting baked goods for less in more renown Chicago bakeries... So for just those two items, I spent around $10. Anyway, this place isn't that bad - around 2.5 stars. But the customer service was not the most exciting aspect of Magnolia so I will round it down to 2 stars. Oops, Magnolia, shoulda treat me better!

    (2)
  • Sneha P.

    Good cupcakes and coconut macaroons. Big steaming cup of tea too. Cute place to rest as I shop on State street.

    (4)
  • Sara I.

    Chain or not this place is awesome!! I've been to the one in NYC and maybe it's just because I luurve Chicago and highly dislike Manhattan, but the cupcakes tasted much better in the Windy City! I attended an event there for a dessert sampling and have to say their Banana Pudding is CRAZY delicious! I also enjoyed their pistachio cupcakes, red velvet cheesecake, and their whoopee pies. (that's right, lil taste of everything!) The decor is super cute too! Very rustic and 1920's. Super cute! I would definitely recommend this bakery to others. I know it's pricey but then again it's in the loop in Chicago.. honestly are you surprised? ;0)

    (4)
  • Melly C.

    I am not a big cupcake or cake person which is what this place specializes in. But I tried their banana creme pie and also their apple squares, these pastries were delicious. The banana creme pie had a spectacular graham cracker crust. I ordered soy milk too and they gave me a ton to take with me. I used it over the course of a few days, usually people give you a very small serving. I'd try them again solely for another pie but everything else was very blah to me. It wasn't anything too special, wish there was more variety in other pastries instead of just cupcakes!

    (3)
  • Liz C.

    First off, stop hating on this place because it's from New York. Seriously, grow up. All you people who are advocates of Crumbs instead, guess what--that's originally from Manhattan too. You're entitled to your opinions but base it on the product, not its origins. That being said, it actually pains me to say that I enjoy this location more than the original in the west village. Why? Because there's SO MUCH MORE SPACE. The original is the size of a closet, so it's really no wonder there are lines around the block at all times. While these are not my favorite cupcakes in the city, they're still pretty damn solid, particularly anything topped with chocolate buttercream. The cake itself is fairly unexciting, but it's moist and tasty which is all it really needs to be. The frosting is where it's at and they do a really great job of that. It's also worth saying that the cheesecakes and other dessert items are really great. I'm a HUGE dessert person, and on top of that, I love to bake. There's nothing worse than getting something at a bakery and thinking, "I could have made this so much better myself." I don't have that problem at Magnolia. As for the service, it's been perfectly friendly and quick every time I've been there (which is more often than I care to admit, it's dangerous that this place is so close to work). People who have anything to say about "New York attitude" have probably never been to New York. There's certainly no attitude here, just a lot of people who clearly love to bake.

    (4)
  • Jean C.

    I was so excited for Magnolia Bakery to open! I fell upon their red velvet cupcake recipe online and have been making them ever since. I always wanted to try theirs to compare. I was disappointed. It was dry and the frosting was just ok. I hate to say it but following their recipe, mine turn out a lot better. The lemon cupcake was a little bit better but didn't have enough lemon flavor. The frosting seemed to have lemon zest but just a hint. Would I return? No. The cupcakes are not that tasty and for the size, very expensive. Four cupcakes was a penny shy of $15. I think I'll stick to my Molly's and Sweet Mandy B's.

    (2)
  • Jen S.

    LOVE this bakery! The mini cinnamon sugar muffins are absolute heaven. I scoot my little butt over to this fabulous place everytime I'm in the city. Well, it won't be little much longer if I keep eating here - oh well!

    (5)
  • Luna H.

    I've been back quite a few times since my first review (what can I say, I love it) and I can say it was all opening time crazyness. No more long lines and no more disorganization. Only sweet awesomeness!! My favorites are: keylime cheescake, vanilla cupcake with chocolate frosting and banana pudding. Oh, and their pecan pie is great too.

    (5)
  • Katrina H.

    I reallllllllllllly wanted to like this whimsical place but!! after $45 worth of cupcakes and cheesecake, I wonder if it was worth it. when .looking at the cupcakes.. you're told that they have a 6 count box or a dozen box.. almost attempting to encourage you to purchase 6 or 12.. You don't have to do that .. but I did.. 1.5 dozens I also purchased one of those Magic Cookies that are to DIE FOR ! I ordered 2 cheesecakes that were completely melted (Weird ) by the time I got to my car ... the cupcakes were decent. Nothing to scream about. If you don't eat them that day, you probably will not like them them the following day. the staff is nice. The had some recommendations but honestly, If this place didn't have the whimsical decor that just makes you want to get something there.. This business would fall flat.

    (2)
  • Tiffani M.

    I luv luv the Banana Pudding. It's the best around town. The variety in cheesecake is great as well! The cupcakes and cake are just ok. Sprinkles and Sweet Mandy Bs have better cupcakes. They never have the apple cider which is annoying and they don't have a real line. All that being said. The banana pudding and cheesecakes make it worth going back!

    (4)
  • Iquo U.

    Super cute place! The banana pudding is to DIE for! I will definitely be coming back soon!

    (5)
  • Sharon H.

    Best Hummingbird Cupcakes EVER....and icing on the cake is the phenomenal customer service!!!!

    (5)
  • Annabelle F.

    Pecan pumpkin caramel and red velvet cheese cakes out of this world amazing :)

    (4)
  • Chelsey L.

    I tried out Magnolia with some friends this afternoon. The line let up a bit around 4 so we decided to give it a shot. The pastries were good, but I was disappointed by the cupcakes. For the price, you can definitely do better. Staff were friendly and kept the line moving at a decent pace given the opening day crowds. The decor is cute... kind of retro with a good bit of seating for sampling the baked goods. On to the sweets! We tried two cupcakes and two slices of pie: Chocolate pecan pie - $4 This was definitely the winner. I generally prefer my pecan pie sans chocolate, but this was a tasty version. Good gooey filling, nice pecan flavor, and buttery crust. Peanut butter ice box pie - $4 My friend wanted a PB dessert, and the employee working the door recommended the ice box pie. It was more reminiscent of cheesecake than traditional peanut butter pie, but pretty yummy. Super rich though, be ready! Vanilla cupcake w/ choc frosting - $3 Meh. Not bad, but lacking that something special. The cake was fairly moist, but the top of the cake was crispy which was weird when you expect a cupcake to be smooth and fluffy. Flavoring in the cake and icing was pretty good, but I think the icing was a little too thin... didn't seem to have gelled up the way it should. I do agree with the first reviewer that the cupcakes are smaller than average. (Crumbs is not a fair comparison because their cupcakes are enormous, but Magnolia's are smalller than Molly's or Sweet Mandy B's.) Red velvet cupcake - $3.50 The cupcake was frosted with vanilla icing instead of cream cheese, what a let down! Not sure if they ran out of cream cheese or this is just the way Magnolia makes them, but it's definitely not the right way to do red velvet -- especially not for a bakery with a Southern inspired concept. The cake seemed to be lacking in cocoa powder and had a bright red not deep red color. If I get a sweet tooth during a shopping expedition I would stop in again, but it's not a destination. If you have a hankering for cupcakes, head elsewhere.

    (2)
  • Onyx B.

    Horrible customer service, I called ahead to see what time they closed they said 9, I got there at 8:45 and they refused to serve me.

    (1)
  • Urban G.

    This review is up and down with regard to Magnolia. I was coming here everyday for 2 weeks. I'd fall in love with an item - muffin, cupcake. And it wouldn't be offered the next morning. It was pretty frustrating! But when they do have what I like, it's tasty! Guess I'll have to call ahead and check their offerings! Fun...

    (3)
  • Dawn M.

    The one star is for the decor and fun atmosphere. That's it... I admit it. I stopped here because of the hype. I got the Coconut Cupcake and was expecting to bite into moist, yummy goodness. Nope. The icing was good, but the cake itself was dry. Really dry. Almost a day or two old dry. Definitely not worth the $4. I loooove cupcakes, but I won't waste my money there again.

    (1)
  • Dianne D.

    I was so excited to see this open in Chicago. Since it is located inside of Block 37, it definitely lacks the charm of the Greenwich Village location. Sadly, that is not all it's lacking. Since only opening a week or so ago, there was a line out the door onto State St. Now I had no way of knowing this since I used the opposite entrance from the inside of Block 37. Unfortunately, this is poorly set up and not very clear so an inconsiderate person may have just feigned ignorance and approached the counter from the other direction rather than going to find the end of the line outside. I decided at this point to go outside, since the door was held open by the line, and keep walking. May as well do a bit more shopping. I did return an hour later when the line wasn't quite as long. Many people behind the counter were mixing, baking, and frosting away- very busy place. I thought this was a good sign that the cupcakes would be fresh, since they are are a big seller. There was a paper printout of the menu on the counter right before they ask for your order. They had a list of October special cupcakes, about 2 varieties for each weekday in addition to the regular cupcakes. The special for that day was a lemon cupcake with lemon cream filling and a whipped frosting. I ordered that to go. Then I followed the woman in line in front of me to the next counter to pay, or so I assumed. After waiting a good 4-5 min. The girl behind the counter said, "oh this is for special orders- you pay at the next counter". Kind of an odd set-up but ok. I think they could come up with a more efficient and less confusing system overall. An hour later, I removed my cupcake from its safely sealed box in pristine condition to give it a try. Such a disappointment! The frosting was nice and light with a hint of tartness but the cake was so dry I could swear it was sitting around for 2 days. The filling that was supposed to be inside was barely detectable. These cupcakes are definitely overrated. You would probably have better luck with the banana pudding since that's what they are known for in NYC. But overall, it's not worth the wait, at least until the hype dies down. There are so many better bakeries in the city, or at least better cupcakes.

    (2)
  • Deepti M.

    I was very unimpressed with this place. I had a chocolate cupcake w/ chocolate buttercream, and my cake was actually overcooked, to the point where the sides were crumbly and hard to bite into. I also shared a key lime cheesecake and a caramel pecan cheesecake - the key lime left much to be desired, but the caramel pecan was okay. Not wonderful, but not awful. My dad had a cappuccino and said he didn't like it. Overall, there are better bakeries all over Chicago, and there's no need to waste your time or money here.

    (2)
  • David D.

    I moved to Chicago from NYC and I used to work a few blocks from Magnolia Bakery on Bleeker Street. My favorite walks were walking from Broadway down Bleeker toward the galleries in Chelsea and I always stopped for a vanilla cupcake from Magnolia. Their vanilla is still the best cupcake in the world. I've their other cupcakes and they are good, but not as good as some other bakeries. However, that vanilla with vanilla icing is the best! I was overwhelmed with excitement about getting a Magnolia here in Chicago. It lacks the gentle stroll down Bleeker, ofcourse, but this location lacks something else too. Customer service here sucks. You barely interacted with the workers in NY. You walked in, grabbed your cupcake and stood in line. Here at the Chicago location you head to the counter. You wait. And you wait. Some old lady with a thick accent jumps in front of you and gets helped. Then you wait. Then someone looks at you and lazily asks, "What can I get you?" If they have it made, you get it. Sometimes the person at the register smiles and it sort of makes you feel better. Sometimes they don't have any vanilla cupcakes ready. They are not that busy. NY had a line out the door nearly all day and they kept up, and smiled and laughed with each other. Here they are just sad. I still go. I can't get that cupcake anywhere else and it's better than any complicated, stuffed, gigantic, whatever cupcake I've had anywhere else. I guess I'll make due.

    (2)
  • Melinda W.

    I finally made it to Magnolia! I went on a Friday night around 10pm after a show at the Bank of America theatre...from what i've heard that was probably a good call as I was allowed plenty of time peruse the options and pick what I wanted. Yes, the prices are definitely up there but you get the experience and the taste :) I don't think I'd go and wait in a long line but I really enjoyed the piece of Peppermint Cake I got (not sure of the exact name). We also got the Devil's Food chocolate cupcake but I think the cake was wayyy better. For sure a cute place and a good experience if you are wandering around downtown and have a sweet spot. Be warned, there aren't a ton of seats so you might want to get your treats to go. That being said, I would definitely go again.

    (3)
  • Lisa L.

    As a trained pastry chef, I am a hard judge when it comes to desserts. Hands down, they have some of the best vanilla buttercream frosting I have had in a long time. That alone made my cupcake worthwhile. Not too sweet, not over vanilla-y, but you can tell they use actual vanilla and not the imitation stuff. It was simple and great, and I actually would love another cupcake as I write this.

    (4)
  • Blake P.

    My cake was extremely dry.. as you can see from this photo, as I dug in my cake fell apart into a saw dust cake instead of moist cake

    (1)
  • Nelson M.

    Restaurant Review My wonderful wife always buys cupcakes from random stores so again I can't comment on how the store is but the cupcakes were delicious. A bit on the small size again, but quite moist and the toppings are flavored packed! 2 thumbs up except they could be a bit bigger :)

    (3)
  • Jessica N.

    If you are loving for hands down delicious banana pudding then Magnolia Bakery is the place for you! The vanilla wafers are not too hard or too soft. Easy to break but not mushy. The taste from the bananas is a controlled to not overwhelm the flavor. Then how they use the pudding to mix it all together, pure perfect! HOWEVER, if you do not want an addiction then do not try this product. If you don't mind, then dig in and like me, divulge the greatness of the banana pudding! You will wonder why you did not try this product sooner!

    (5)
  • Brittani M.

    Bad. Bad. Bad. I got a slice of cake and it was dry and the frosting tasted like garbage. So disappointing. If you really want a fabulous cupcake or any sweet for that matter, head over to Sweet Mandy B's in Lincoln Park.

    (1)
  • Anamaria H.

    I stumbled upon this cupcake shop after walking through the Block 37 mall for the first time. I had heard great reviews of this cupcake shop but thought I would have to go all the way to New York to try it. I believe they had been open for a just a few days when I arrived because the displays were looking a bit empty and the place was really clean. I tried a sample of the red velvet cupcake and thought that was delicious but found the buttercream frosting a little too heavy for my tastes. I decided to purchase the Lemon Cupcake with a whipped lemon meringue buttercream frosting. Oh my, was that an excellent choice. The frosting was perfectly lemon flavored and the vanilla cake was delicious. To my surprise, I found it was stuffed with lemon filling. Yum. This definitely hit the spot. I definitely will come back!

    (4)
  • Stina N.

    The shop is adorable, but the cupcake I had was just meh. I got red velvet which I typically love. It wasn't the worst cupcake I've ever had, but it definitely was not my favorite. The cake was a little dry on the edges, but the center was still nice and moist. (I think this is really an unplesant side-effect of sitting in the bakery cases.) The frosting was vanilla buttercream rather than the usual cream cheese which was disappointing, but would have been okay if the frosting had been good. Unfortunately, it really wasn't. The texture was great, and it wasn't too sweet which is usually a win, but it was super oily and had a serious shortening flavor. Edited: I forgot to touch on price. They're expensive. $3.50 each which is a typical price for cupcake shops, but the cupcakes at Magnolia's are much smaller than their competitors. They're basically your standard size cupcake rather than the jumbo ones most other places sell for close to the same price. All this said, I am planning to return to try the banana pudding those because I hear it's amazing.

    (2)
  • Allison L.

    Review for their PB&J Cupcake. It's to die for! Mostly PB with a little J on the inside! Recommend cutting their "filled" cupcakes into quarters right down the middle so each gets a little of the J--even if you're the only one eating it! These also Freeze well. So for those of us who want a little indulgence at a time, just freeze, & then cut into quarters eating one. They thaw quickly & also taste great cold! Id give them 5 stars if there was a tad more filling inside. If I wasn't now allergic to gluten/corn/dairy Id treat myself to one again in a heartbeat!

    (4)
  • Dani R.

    3.31 for a piece of brownie. At least it tasted real good ! Love this place and its environment. Seems like a really relaxing place for the workers as well. Plus all their baked goods are really pretty and State street has the best of all things

    (4)
  • Rachel R.

    I am very disappointed with the red velvet cupcakes. Not worth the $3.86 at all!!! The cupcakes were very dry; not moist like red velvet, or any cupcake for that matter, is supposed to be. 3 stars for me. I was really excited, but this turned out to be a let down. The icing wasn't too bad so that's what earned the extra star otherwise just 2. The icing really saved this cake.

    (3)

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Map

Opening Hours

  • Mon :7:30 am - 9:00pm

Specialities

  • Delivery : No
    Accepts Credit Cards : Yes
    Parking : Street
    Bike Parking : Yes

Magnolia Bakery Chicago

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