I swear I only come here cause the BF likes their food. Don't get me wrong. It's good. But the customer service sucks. Every cashier I ever experienced here has the swankiest attitude and acts like my ordering food here somehow inconvenience them. Not to mention the local weed man and bootleg movies stay posted at all times. That might be a good thing if that's what you're into.
(4)
KD D.
I love this spot. A few of the locations have closed down and I am glad that this one survived. Call your order in to cut down on the wait time. All fried orders do take awhile as the cook them to order, but worth the wait. I took tip / chicken combo in to work and it was funny to see the people come around the corner asking what I had that smelled so good, and yes I shared :). It's a CASH only place.
(4)
Elliott C.
A buddy and I would've given I57 a higher ranking, but the young lady who took our order had a very funky attitude - for no apparent reason. I told her that this was our first time eating at I57! Sauce is Boss. All I wanted was a sample of their three different barbecue sauces, but she told us "we don have anythin to give out fo you to sample are sauces in." Pssssss...she should not be your front line if she can't service customers with a smile. Good food plus bad customer service do not necessarily bring customers back. Attention Owner/Manager.......please fix this problem because your reputation and brand should be and is important. There are hundreds of rib joints shacks throughout the greater Chicagoland. Your customers deserve better service when they are spending their hard earned money. I ordered the lunch portion mini rib tips for about 6 or 7 dollars and it came with 5 rib tips, 15 french fries, 2 slices of cheap white bread, cole slaw and a diabetic red "Vess" pop. I will admit that the meat was actually cooked well and it was tender too....so they know how to Q. I just wished that I had a chance to try their other types of barbecue sauces. I will give I57 another chance, but it will not be at the one on Western.
(2)
Nino B.
Never really had a bad experience, if i call in my order is either ready or its almost ready. Good food and i really dont have nothing bad to say. When i wanna get away from jerk chicken i hit this spot.
(4)
D.j. S.
I love i57 ribhouse. I normally get the wing and tip combo with hot sauce. Its one of the best rib tip restaurants in the city.
(5)
Jessica M.
Soul food? Yes, please! A bunch of us at the office decided to order carry-out one day and we opted for I-57 Rib House. Barbecue rib tips, sausage links, chicken wings, fried gizzards, fried catfish.....the list goes on. You know the deal. I had the lunch special with fried catfish nuggets, French fries, bread, hushpuppies, and pop. All for just $6! The food arrived lukewarm so I had to toss it in the microwave for a minute. Surprisingly, the four chunks of catfish remained intact and crispy! Couldn't complain much! The bed of fries, on the other hand, under performed. It was soft and bland. Fortunately, my order also came with salt. But where was the pepper?! The bread was simply two slices of whites placed on top like a hat. Nothing to bring home about. Note: Their hot sauce isn't weak. Beware!
(3)
Pnade M.
This place is not as clean as the one on 115th! Food is not that fresh. Customer service is skills are lacking. They are very rude and obnoxious! They handle call ins very unprofessional!! I had guests here from out of state who placed an order over the phone and the girl who took the call was very rude and disrespectful. My thing is If you don't like your job then find a new one. Western will not be getting any money from me any more!
(1)
Sam O.
Yeah I tried Alices, but not as good as I57. Food has always been the best around, yes they are slow, but worth the wait. One bad experience doesn't count for everything. If you haven't tried this place yet, I suggest you go for it! The one on 97th and Halsted may be even better
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Street Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Caters : Yes
Rickey L.
I swear I only come here cause the BF likes their food. Don't get me wrong. It's good. But the customer service sucks. Every cashier I ever experienced here has the swankiest attitude and acts like my ordering food here somehow inconvenience them. Not to mention the local weed man and bootleg movies stay posted at all times. That might be a good thing if that's what you're into.
(4)KD D.
I love this spot. A few of the locations have closed down and I am glad that this one survived. Call your order in to cut down on the wait time. All fried orders do take awhile as the cook them to order, but worth the wait. I took tip / chicken combo in to work and it was funny to see the people come around the corner asking what I had that smelled so good, and yes I shared :). It's a CASH only place.
(4)Elliott C.
A buddy and I would've given I57 a higher ranking, but the young lady who took our order had a very funky attitude - for no apparent reason. I told her that this was our first time eating at I57! Sauce is Boss. All I wanted was a sample of their three different barbecue sauces, but she told us "we don have anythin to give out fo you to sample are sauces in." Pssssss...she should not be your front line if she can't service customers with a smile. Good food plus bad customer service do not necessarily bring customers back. Attention Owner/Manager.......please fix this problem because your reputation and brand should be and is important. There are hundreds of rib joints shacks throughout the greater Chicagoland. Your customers deserve better service when they are spending their hard earned money. I ordered the lunch portion mini rib tips for about 6 or 7 dollars and it came with 5 rib tips, 15 french fries, 2 slices of cheap white bread, cole slaw and a diabetic red "Vess" pop. I will admit that the meat was actually cooked well and it was tender too....so they know how to Q. I just wished that I had a chance to try their other types of barbecue sauces. I will give I57 another chance, but it will not be at the one on Western.
(2)Nino B.
Never really had a bad experience, if i call in my order is either ready or its almost ready. Good food and i really dont have nothing bad to say. When i wanna get away from jerk chicken i hit this spot.
(4)D.j. S.
I love i57 ribhouse. I normally get the wing and tip combo with hot sauce. Its one of the best rib tip restaurants in the city.
(5)Jessica M.
Soul food? Yes, please! A bunch of us at the office decided to order carry-out one day and we opted for I-57 Rib House. Barbecue rib tips, sausage links, chicken wings, fried gizzards, fried catfish.....the list goes on. You know the deal. I had the lunch special with fried catfish nuggets, French fries, bread, hushpuppies, and pop. All for just $6! The food arrived lukewarm so I had to toss it in the microwave for a minute. Surprisingly, the four chunks of catfish remained intact and crispy! Couldn't complain much! The bed of fries, on the other hand, under performed. It was soft and bland. Fortunately, my order also came with salt. But where was the pepper?! The bread was simply two slices of whites placed on top like a hat. Nothing to bring home about. Note: Their hot sauce isn't weak. Beware!
(3)Pnade M.
This place is not as clean as the one on 115th! Food is not that fresh. Customer service is skills are lacking. They are very rude and obnoxious! They handle call ins very unprofessional!! I had guests here from out of state who placed an order over the phone and the girl who took the call was very rude and disrespectful. My thing is If you don't like your job then find a new one. Western will not be getting any money from me any more!
(1)Sam O.
Yeah I tried Alices, but not as good as I57. Food has always been the best around, yes they are slow, but worth the wait. One bad experience doesn't count for everything. If you haven't tried this place yet, I suggest you go for it! The one on 97th and Halsted may be even better
(4)