We visited the Burlington Iowa BWs. There were 6 of us. Our waitress was a horrid hateful snotty wench. She brought the wrong drinks 2x. We asked her what was the deal and she was ver snippy and instead of answering us she screeched "well do you want to talk to my manager"! Umm yea! We told him the situation he was very polite and we asked for a new waitress and he complied. Our next waitress,Cort(ney) was a total upgrade! So friendly and energetic! I can deal with crummy food, not crummy service! The food was hit and miss. We ordered the Tailgate Sampler WINWIN! Super yummy! Had pita chips and artichoke dip jalapeño poppers chicken wings pretzel bread and queso! Also ordered Irish wedges,also good! I ordered pulled pork sandwich way way to salty. Hubby ordered 15 different kinds of wings, he was happy. Son 1 ordered Jerkchicken,liked but it was spicy! Son 2 had Chicken Flatbread had way too much celery(?) Son 3 had pepper jack steak wrap he only ate half Son 4 had 6 chicken strips he ate 4. I don't know if we will come back. We all had a good time tho. Oh! They also tried the Ghost pepper wings! Ouch! But they all said it was fun! With burnt mouths!
(2)
Jesse S.
Wish I hadn't suggested.... A friend of mine and I are fans of different football teams, with that being said we would not be able to watch both those games which went on at the same time unless at a sports bar. So I suggested that we visit the Burlington Buffalo Wild Wings location. When we arrived and were seated we asked if it would be possible to have the games played on tvs near us. The hostess went and got the manager who came over and explained that one of the games was available but due to the fact that there were 10 games that day at noon he could not show the other because of receiver restrictions. Ok not much can be argued with that. Apparently he takes requests for the screens early in the day. Then the waitress comes to take the order. There were less than 20 people in the entire restaurant at this time. We ordered drinks and a short while later ordered food. Twenty wings each, not a huge order for a place like that. Half an hour later another waitress walks up and asks what we ordered and that the order was put in for a different table. The food arrived 5 minutes later and was already cool. We ate some of the wings and asked for boxes. I ordered a soda and received it. Never was offered a refill. A while later I noticed one of the games was a huge blow out and I again asked why my game could not be shown to a response of "there are other people watching that game" to which my buddy said in a loud tone to the room "who is watching the niners game" the manager scolded him saying he was ruining other people's experience. Less than 5 seconds later there was a good play on one of the screens causing a group to yell loud in excitement. Did the manager go scold them? Nope just walked away. Side note the table had not been bussed in this entire time. Then a few minutes later the game my buddy was watching magically turned off. End all be all I will never return to this location. Terrible service terrible food quality. Manager needs reprimanded for running location into the ground.
(1)
Chawn W.
Not a good option, other than the fact they carry every sporting event, skip it!! They have beers on the menu they don't carry. I know, I ordered the three beers they didn't have. It was busy so I give them a pass on the service.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Good For Dancing : No Alcohol : Full Bar Has TV : Yes
Bonnie H.
We visited the Burlington Iowa BWs. There were 6 of us. Our waitress was a horrid hateful snotty wench. She brought the wrong drinks 2x. We asked her what was the deal and she was ver snippy and instead of answering us she screeched "well do you want to talk to my manager"! Umm yea! We told him the situation he was very polite and we asked for a new waitress and he complied. Our next waitress,Cort(ney) was a total upgrade! So friendly and energetic! I can deal with crummy food, not crummy service! The food was hit and miss. We ordered the Tailgate Sampler WINWIN! Super yummy! Had pita chips and artichoke dip jalapeño poppers chicken wings pretzel bread and queso! Also ordered Irish wedges,also good! I ordered pulled pork sandwich way way to salty. Hubby ordered 15 different kinds of wings, he was happy. Son 1 ordered Jerkchicken,liked but it was spicy! Son 2 had Chicken Flatbread had way too much celery(?) Son 3 had pepper jack steak wrap he only ate half Son 4 had 6 chicken strips he ate 4. I don't know if we will come back. We all had a good time tho. Oh! They also tried the Ghost pepper wings! Ouch! But they all said it was fun! With burnt mouths!
(2)Jesse S.
Wish I hadn't suggested.... A friend of mine and I are fans of different football teams, with that being said we would not be able to watch both those games which went on at the same time unless at a sports bar. So I suggested that we visit the Burlington Buffalo Wild Wings location. When we arrived and were seated we asked if it would be possible to have the games played on tvs near us. The hostess went and got the manager who came over and explained that one of the games was available but due to the fact that there were 10 games that day at noon he could not show the other because of receiver restrictions. Ok not much can be argued with that. Apparently he takes requests for the screens early in the day. Then the waitress comes to take the order. There were less than 20 people in the entire restaurant at this time. We ordered drinks and a short while later ordered food. Twenty wings each, not a huge order for a place like that. Half an hour later another waitress walks up and asks what we ordered and that the order was put in for a different table. The food arrived 5 minutes later and was already cool. We ate some of the wings and asked for boxes. I ordered a soda and received it. Never was offered a refill. A while later I noticed one of the games was a huge blow out and I again asked why my game could not be shown to a response of "there are other people watching that game" to which my buddy said in a loud tone to the room "who is watching the niners game" the manager scolded him saying he was ruining other people's experience. Less than 5 seconds later there was a good play on one of the screens causing a group to yell loud in excitement. Did the manager go scold them? Nope just walked away. Side note the table had not been bussed in this entire time. Then a few minutes later the game my buddy was watching magically turned off. End all be all I will never return to this location. Terrible service terrible food quality. Manager needs reprimanded for running location into the ground.
(1)Chawn W.
Not a good option, other than the fact they carry every sporting event, skip it!! They have beers on the menu they don't carry. I know, I ordered the three beers they didn't have. It was busy so I give them a pass on the service.
(2)