Great food and presentation, the staff was top notch.
(4)
Steve N.
We were seated with a view of the parking lot and McDonalds. I had a Roy's Pinot Noir in a beat up and scratched wine glass. We started with a very nice Caesar and an iceberg salad, the Caesar was good - giant crouton made the Caesar salad that much better. My entree was the Fish trio - Mongchong, Blackened Ahi and Macadamia encrusted Shutome. The sauces made the fish work. The other entree was the Mahi bacon-and -onion crusted over mushroom risotto . We had good service the whole meal, and the food was what we have come to expect from Roy's - really tasty and fresh. The meal and atmosphere felt more hectic and rushed than our visits to other locations. Pineapple upside cake with macadamia nut ice cream as a dessert was wonderful. So, food and service what we expected, the ambiance and view, not so good.
(4)
Ken H.
I've enjoyed Roy's at their old location on Maui near Napili and was very excited we could now take a a short walk over from our Kaanapali lodging. Unfortunately this location is now adjoined to a golf-course pro-shop and the atmosphere and number of customers just off the links made it seem more like a 19th hole, than a fine-dining atmosphere. The hostess greeting was warm, as we were early for our table. we stopped at the well laid out bar for a cocktail only to find the bartenders frantically trying to keep up and our table was ready just as we got our drink orders in. The bartender seemed confused as I provided cash payment for our drinks, and still asked for the name on our reservation as he took my cash. Dinner menu had good selections of old-favorites and new offerings. My friend chose an old favorite and was rewarded with a very tasty meal. I chose a new offering, some sesame crusted fish with a supposedly spicy Thai-coconut sauce that had absolutely no flavor and was very disappointing. The souffle desert was wonderful, just the right amount of yummy warm chocolate oozing out. After paying our dinner bill, we were surprised by the aforementioned frazzled bartender who arrived at the table asking us to pay the bar tab. Really? I'd paid him cash and he'd asked for our name, yet he hadn't cleared the tab or mistakenly transferred it to our table. I suspect Roy's is doing more volume at this location but will not be a return customer.
(2)
Ann m.
Just returned from an 8 day vacation on Maui, we stayed in Lahaina and ate wonderful food, lunch and dinner each day. Our only bad meal was here at Roy's for lunch. I had been to one of Roy's restaurants in the LA area last year with 7 people and we enjoyed the experience and the food. In LA the place was beautiful, the dishes presented in a very upscale manner and the food all had good seasoning and favors. On Maui it was all missing. The restaurat was commercial and cold, both temputure and decor. We all thought it looked like an Holiday Inn breakfest eating area. The food was all bland, my husband's shrimp basket looked like something from Long John Silver's and my salad had an inedible undercooked artichoke served halved sitting on a bunch of iceberg lettuce and unripe tomatoes. The waiter was untrained and when my daughter asked for a virgin bloody Mary he said, " so you basically want tomato juice?". He then left and didn't return for 10 minutes while we watched the drink sit on the bar 10 feet away. There are so many wonderful restaurants on Maui that no one should end up here, it was that bad.
(1)
debbie l.
I love Roy's food and this location has always been consistent. Roy's has some unique offerings and the typical fish entrees but they are always so good. The service has always been pretty good unless seated around the back corner. The restaurant is nice but can be super loud at times and the tables are a bit close together for such a large space. One gripe several times after making a reservation we have been put at a tables around the back corner (fairly new place for tables here) which are in table limbo as the staff seems to forget they exist. Odd to me that you make a reservation and get a crappy table, and more than once. I think the Kauai location has the best food by far of the Roy's I've eaten at. The Ko Olina Roy's was good too but not as good as Kauai.
(4)
Bill P.
Food and service were amazing. The fish was cooked to perfection, If you haven't tired the choclate souffle you must! The manager said that new noise dampening tiles were coming to deal with the noise problem other reviewers have noted.
We go to Roy's everywhere. This just didn't hold the company line. Had crab cakes, pokitini, and lamb. Cannot say they were done in a way I'd expect from Roy's. Lacked the flavors I'm used to and seemed a step down.
(3)
Alba T.
At the new location it was extremely noisy and the atmosphere is very bland. The Air conditioning was cold and they kept turning it up and down. When we sat down there were no individual plates for the edamame appetizers or the bread--which took forever to Arrive. The Caesar sAlad did not seem fresh-the soup was bland_the opAkapaka was extremely dry and tasteless, probably frozen. The gnocchi were meager in number and tasteless--and they wanted to charge us extra for substituting them for potatoes. The broccoli was totally raw...virtually no vegetable on the plates. The good part was that the rack of lamb was cooked perfectly but for the high prices nothing else was worth it. Even the carrot cake was terrible..a lot of frosting in A fancy glass with some mushy cake. But, the macadamia tart was excellent.
(1)
Rosemary C.
Food was really good, not great. Overpriced but I guess that's what you get in Maui. Waitress was adequate, nothing more. Location is just so-so, I would have preferred to be on the beach.
(3)
marianne j.
Let me start by saying, I ate at Roy's Kahana for the first time probably 10 years ago. I've eaten at other locations all over california and I think the mainland restaurants are ok, so if you're reading this and have eaten at a Roy's at home, don't discount the Hawaii locations. I am surprised by how little people talk about Roy's in Maui. So much attention on other restaurants that in my opinion, do not hold a candle to Roy's. If I was comparing Roy's to the food I'm used to in San Francisco, I think it'd be closer to a 4 star review, but compared to all the other food I ate in Maui, Roy's stood out for quality, service and just overall experience. I don't know why people are complaining about the new location. Personally, I'd rather eat right next to a Kaanapali golf course than next to a McDonald's in a strip mall. The windows truly captured the sunset and surroundings. If you are looking for a theme, head into Lahaina and eat at Cheeseburger in paradise. I had a citrus, basil, vodka cocktail to start, my husband had a martini. It was the first cocktail after a week in maui that wasn't over the top sweet. Terrific. I thought the wine list was very reasonable given the quality of the food. Hubby had the price-fixed menu-awesome. I had the tomato basil salad and had the ahi as a main-it was great. The hawaiian smore dessert shouldn't be missed. I also have to say this is definitely the best Kids menu I've seen anywhere. I love that they had dishes on the kids menu that any adult would be happy with. They served 4 courses-quesadilla, veggies and fruit and then the main. Dessert was a homemade ice cream sandwich. My kids DEVOURED their meals and I was so happy it wasn't another chicken finger dinner on vacation. I only wish we hadn't waited to eat there our last night-I'd love the chance to eat here more than once. It's a bit pricier than Leilanis or Duke's, but not that much. Can't wait to go back.
(5)
Natalie N.
During my recent Maui vacation I was told to go to Roy's for dinner by many people. Since we were going in a large group of 12 for a birthday dinner we were sat in a back section of the restaurant along with another large group. This was the big mistake of the night. Since the other, much rowdier group, were many decibels louder than us we were forced to almost yell to hear each other. Its unfortunate cause the service suffered as well because they only have one waiter for our two large groups. The food however was very good. I ordered the Macadamia Nut Crusted Mahi Mahi. I really enjoyed that and the bite or two I had of the ribs. Both cooked well. Also, the Chocolate Souffle was not a souffle at all. It was a Chocolate Lava cake.
(3)
Ari D.
Having eaten at Roy's and other similar restaurants on Maui many times, we have never enjoyed an experience at Roy's. From the service to the fish quality, everything was mediocre at best. Further, one of our party had just gotten out of the hospital and had a somewhat restricted diet. When she asked for any entrees or appetizers that could be made a bit more plainly, the waiter told us that this was not possible because the dishes had been prepped that morning. At these prices and with this reputation, we expect better. Especially with competition from stellar restaurants like Merriman's, Pacific'O, Mala, and others, Roy's should be able to serve better quality food with more accommodating service and imagination.
(2)
Alison P.
We've been to Roy's for years but not at this new location in Kaanapali Parkway. We had a perfect evening and will be back. Details about our experience: Brought our 2 kids and couldn't get reservations so sat at the bar which serves the full restaurant menu. The bartender who served us was named Jonathon and he was top notch and made our dining experience quite enjoyable. He was great with the kids, very personable in general, spent time answering our questions about the menu and helping us select a wine. We discussed wine with him and tried a sample and found the wine that paired best with our mea (the Pinot Noir made for Roy's---was light and very nice flavor and finish). This guy was super busy making drinks for a packed restaurant and a full bar of diners and drinkers, yet he was 100% attentive as a server. Impressive. Obviously a real pro at his job in all respects, something you don't see everyday in the restaurant industry. We were pretty blown away by his service and he is the main reason I'm taking time to write this review---the meal was excellent, but I don't usually do a review online just for the food. About the food: One child ordered off the kids' menu and it was a very good child's meal for $12, even included dessert and appetizers. The rest of us ordered 2 entrees and salad and we shared. The wedge salad was spectacular. I order this everywhere but this was the best I've had. Used butter lettuce instead of iceberg and the quality of dressing, cheese and other salad condiments was superior. For entree, we got the Roy's fish sampler ---3 different fish---and for 2nd entree got the ribeye steak and we ate off each other's plates. Everything was such high quality, perfectly made, great seasonings and side dishes to accompany. The fish was fresh, light, well-paired with minor sauces that complimented and didn't overpower. We enjoyed trying small amounts of 3 different fish. Was like a "tasting" experience and so much fun as well as delicious. The ribeye was perfectly cooked---we had requested medium and it was exactly medium cooked throughout. Unusual to get a steak so perfectly done to order throughout the entire cut. Even the edges of the meat were medium. The sauce and potatoes and vegetable with it were cooked to right consistency and delicious. Dessert we chose was the upside pineapple cake (I'm not a fan of this, was my husband's choice) and I tried it and it was very good even though not my thing---I recommend it if you like pineapple cake. Our other dessert was the chocolate molten cake. Very good, but I've had better. This was probably my least favorite part of the meal, although I'm pretty picky about desserts and most people would probably be very pleased with the molten cake. The quality of the chocolate was obviously high, but the vanilla ice cream scoop was skimpy and ran out before the cake. Also, the cake was a bit heavy after a big meal. If you eat steak, a lighter dessert might pair better. I've tried the key lime pie at Roy's and it was great in the past. Would order this next time. The kids' dessert was a cookie and ice cream sandwich and my daughter loved it. Looked homemade. All in all, couldn't have been a better evening and if you get to sit at bar and enjoy Jonathon as your server, guarantee you'll have a wonderful time!
(5)
Mark B.
Amazing food, great drinks and a very friendly staff.
(5)
Michael G.
This was my first time at Roy's anywhere. My wife and I went here on our last night in Hawaii and it was amazing. We had good service at the bar waiting and with our waiter. They are very educated about their menu which was nice since I had no idea what I wanted. The food was really great! I suggest getting the ribs though I tried a little of everything.
(5)
Sherlock H.
My partner and I ate there this past weekend. We each ordered the surfah combo. Pretty tasty, but the fish came out kind of dry after asking for it as medium well. The worst part was finding a long piece of metal on my mahi mahi! I gave it to the server who gave it to the manager. He took it to the kitchen and came to our table to say it was from one of their scrub pads used to clean dishes. Yuck! He then said "your dinners on us" and looked at us both. We assumed he was going to comp both meals, but when we got the bill we saw only my meal was taken off. It's not a big deal, but it would have been nice to get it more clearly from the manager what he was offering. Either way, at a place like thus I can't believe something like this could happen easily.
(3)
Tyler K.
First time to Roy's in Lahaina, and the summary is, you can always enjoy a good meal here. Starting with fresh ingredients and cooking them nicely is always a good beginning. We enjoyed ono, opah, and a seafood medley. Good seasoning and fast service is another plus. The location is in the second level of a strip mall just north of Kaanapali, and the ambience could have been a little better but is in keeping with Roy's other locations. Would be nice if there could have been a view or some type of outdoor seating. Thumbs up and a good place to go for anyone's visit.
(4)
Sal R.
Food a solid B+. Some of the better service on the island. They have Mezcal!!!
(4)
Collin W.
We;ve been coming here for years and never had a bad meal, but the last visit has me wondering... No tablecloths, no bread, and mediocre service. This used to be our standard to judge the fusion cuisine in Hawaii. The tourist industry has been taking a dive since the fuel price and airline prices have been sky high. Unfortunately, the service has taken a dive with the rest of the industry. The food wasn't up the past, high standards, either
(2)
Johnny P.
Three words to describe my experience: overpriced and unimpressed. For what they charge, i expect more in quality and selection. If this was $20 cheaper, then i'd be okay.
(2)
Kimico P.
This is my favorite place to dine in Maui ! It is a splurge but well worth it . Always save room for dessert, as well . I haven't ever had a bad meal/ anything here. and I say this as we have literally been a family that passes plates to be able to taste the yumminess of everything although you really dont want to share .
(5)
Big W.
I really enjoyed eating at the Roy's in California. Let me just say this was better than the mainland. The menu is much more extensive with more interesting seafood dishes. I will make this a regular stop when I visit the islands.
(4)
Marisa B.
When i heard there was another Roy's in San Francisco I was absolutely delighted! We had an incredible dining experience here on our Maui vacation. I was disappointed by the decor of the restaurant because it looked very basic, but it did not take away from the pleasant atmosphere. There was not a single person who wasn't enjoying his or her self and smiling. Very cool how you can see into the kitchen, that's always reassuring. Every thing that touched my mouth from this place was spectacular! My sweetie chose their food and sake tasting menus. We thought it was interesting that they paired the meal with sake because we had never experienced that before. It was also unique and very cool that they give you edamame as an appetizer instead of bread and butter. Every single thing we ate was delicious, i mean every bite so to avoid sounding redundant I'm just going to tell you what we had and just assume i mean that it is incredible. The tasting menu started with scallops topped with lobster which were prepared perfectly, then i discovered why they call it butterfish, OMG it is so rich and velvety, then a perfectly cooked filet mignon in a rich, creamy gravy. I had their poached pear salad with candied walnuts and goat cheese in a light vinaigrette; one of the best salads I've ever had! It had few ingredients but since they were all such superb quality it was good i thought about it for weeks afterward. Then I also chose the filet which had such a fine grain and smooth texture i didn't even need my knife to cut it! The final course on the tasting menu was a passion fruit flan, with was intense and fruity-in a good way. And of course if you go to Roy's you gotta get the chocolate souffle they are famous for! Which you tell the server you want when you order your salads because it's made fresh every time and takes 45 minutes, doesn't that make you feel loved? I saw everyone's eyes light up around the restaurant when they tasted their food and their immediate reaction was "OMG this is incredible, you HAVE to try it!" The service was outstanding! Every point of service you look for was met. The primary server had a server assistant, so you never had empty glasses, or dirty plates in front of you. I always get amused when you go to the restroom-at a fine dining restaurant-if you leave your napkin on your seat, the server assistant will run over, pick it up, fold it really cool and place it on the table. I do it just to watch it haha :X Well worth the few hundred dollars [gotta tip fatty!]
(5)
Frank L.
Very good. We were here in 1994 during our honeymoon and I thought this was one of the top 5 meals I had ever had (by that time in my life). That, despite the fact Roy's is in a strip mall, overlooking a McDonalds! Well, it's still good. Maybe not quite as good as we recall, but good. Service - prompt and friendly. Food - this is where I have to say, maybe not as crazy wild good as I recall, but, again, good. Pre-order the chocolate souffle right away!
During our 6 night vacation in maui, we came here twice! This is our favorite place to come to when we are in Maui. They have the best food at least in this part of the island. The Szechuan baby ribs are wonderful, miso yaki butterfish is great, we had the poketini, also good. Just had the Carmelites diver scallops which were amazing. They consistently have very tasty food which can't be said for most of the other fairly expensive restaurants here we tried.
(5)
Sue Y.
My favorite Roy's in a long while! Somehow, the food at this Roy's was 38% better than the ones in California.. Amazing! We actually came here to take some about-to-be-weds for dinner. The staff was so sweet overall and when I mentioned the occasion, they brought out a little cake for our friends. Looking forward to coming back!
(5)
Monica P.
Hawaiian fusion cuisine - "ono!" 18 May 2011: I wanted to enjoy some Hawaiian fusion cuisine while on the islands. Tony and I were staying in Ka'anapali so we drove to Kahana and ate at Roy's, a popular place located in a small shopping strip plaza. The place was pretty full for our 7:30pm reservations and the atmosphere was quite lively. We started with drinks and then appetizers of crispy pork and shrimp Lumpia and the flying dragon roll (with unagi, butterfish, avocado, macadamia nuts - I love anything with avocado but the unagi was divine!). We were given a bowl of seasoned edamame too. Tony had the seafood collection (Molokai shrimp, scallops, fresh fish, clams, and crab) and I had a white fish with a crab imperial type topping and shiitaki mushrooms, with mashed potatoes and green beans. We ended with their apple tart topped with macadamia nut ice cream and thin dolphin-shaped cookies. The ingredients in add dishes were fresh, everything was beautiful prepared and tasted great; and filling. This was the best meal of our entire trip! I wish we had gone here early on in our trip, as I would have gone back another time or two.
(5)
Rob M.
People will say, "Oh, you can eat at Roy's anywhere." Problem is, that logic is not a very good reason not to eat somewhere. Like anything else, some restaurants are better than others depending on the location. And the thing is, just about everything is better on Maui. Especially a restaurant like Roy's which obviously began in Hawaii. We ate at the bar for dinner to watch college basketball and circumvent the long line. It turned out that our bartenders were basically the nicest guys in the world. Dinner service was excellent. As for the food, order the mac nut crusted mahi and the ahi poketini (tuna tartare) to start. Although the chocolate souffle draws high praise, the alternative, a piping hot banana-infused dessert with ice cream, was vastly superior. Every aspect of our first meal here was so well executed that we returned two nights later. It was really the ultimate compliment because I never do that on vacation. Also of note: Beer is served in chilled glasses and the beer prices seem strangely low. And, order the house bread. You have to ask for it.
(5)
Krispy K.
Short and sweet, Roy's is a cut above the restaurant conglomerates that run the tourist mill restaurants along Kaanapali. Yes, it's on the golf course, but not part of it, and is a better location than their original spot located upstairs in a strip mall up the road. My favorite was the Grilled Szechuan Spiced Pork Ribs, but don't under estimate the Meatloaf. Would have preferred more booths, as the dining room has mostly tables. Parking is easy in their own lot so you can avoid the compact only door-ding parking garage at Whalers Village.
(4)
Analyst C.
Good food; fast and friendly staff Ordered the scallops; 3 fishes combination and their famous chocolate soufle..
(4)
Steven D.
Where do I start? We went for Father's day and experience was wonderful. We had a waiter named Joe and he was top 5 waiters that I've ever had. We started with complimentary crab cakes along with a lot more crab cakes, lobster and shrimp pot stickers, flying dragon sushi roll, and ahi tuna roll. For appetizers they were amazing. At the table we got a filet mignon, steamed mahi mahi, and macadamia crusted Ono (my dish). My only complaint was that I asked for my Ono to be cooked medium rare and it was pretty well done. I can't knock them for that though because it was an amazing all around dinner. Highly recommended. For some reason this review never posted back in 2011 (it got auto-saved). We are going to be back in Maui this July and cannot wait to go to this place again. Truly a wonderful dining experience.
(5)
Teresa P.
We love this roy's Go visit Sean and Adam the best bartanders on the island!!!!
(5)
Brian Y.
Honestly I don't know how this place doesn't have at least 4 stars if not 5. The only thing that could make this place better is if it was on the beach. Instead it's on a golf course, which isn't as scenic but it's still nice. Went with the family during a 10 day stay in Maui. Everyone loved the food so much we actually went twice! The first time I got the prix fix and everything was good. I had misread the menu and thought the short rib would be the main course, but it wasn't. There was a local fish as the main. Regardless it was good. The second time I went I got the pork rib appetizer (amazing and a must get) and the short rib with the hoisin glaze and not the mustard glaze. It was really good, I highly recommend. Both times we all shared the lava cake as a dessert. If you go to Roy's you have to get the cake. No question about it. Overall a great experience, both times.
(5)
Chris S.
Blown away!!!! For years I have returned to Roys on maui, and other islands during my travels. Tonight was the worst experience. I waited almost 35 mins for my food to be served. (Fish seared for seconds on each side). Food was fair however the waiter and staff were rude, inattentive,and seemed to run around like chickens without heads (Ina restaurant that was partially empty). I Would have ordered more if they had simply attended to my table. Asked to Speak to a manager who in an accusatory manner asked what MY problem was? He was rude, especially to a table with a 500 dollar tab!!! Sorry to see a wonderful restaurant be so miss staffed and miss managed. I remember when the chef was Roy so many years ago. Roy Yamaguchi should be and would be ashamed if he sat in the restaurant tonight, for he is loosing a repeat customer of many many years due to a lack of service!!!
(1)
Shazam L.
Expected more for a Roy's on MAUI. Ordered scallop dish..cooked semi raw and understand that scallops are rubber if OVER cooked, however...given the caliber and price range of this restaurant...one would think they can get it right...? Especially if a home cook like myself can? Kid ordered shrimp that came on skewers. He left 3 of the 6 shrimps and left hungry saying it didn't taste "good". Drinks weak and watered down. Dessert of banana compote? Was so sweet, both husband and I had to reach for napkins to spit out first bite....Only scored 3 stars due to the pleasant service and location.
(3)
Chris M.
The chef was not capable of sending out food that was even close to decent. I'm pretty sure my tuna sandwich was made a day or so before (mushy texture and no flavor at all). Came out completely cold. Like just out of the fridge cold. I said something and the "chef" just threw it in a pan for a few seconds(only on one side). I guess you can't cook a fresh one when it's cooked days before. The burgers( what chef can't cook a burger?) were ordered medium and came out like charcoal and the toppings were stone cold. I would stay away from this place. Not any kind of a special location either. Just a big open room overlooking a fairway.
(2)
Jonathan S.
Having been to Roy's at Hawaii Kai and Waikiki I had expectations at this location. It wasn't very good! The crab cakes were dry. If you ate them blindfolded it would be a mystery meat. The lumpia were greasy and the meat could have been anything but real meat. The spicy tuna roll had decent flavor but was fried. The most disappointing item was the butter fish. A signature item for Roy's. It was dry, over cooked and lacked flavor. I have had this dish at their other locations so I know how it should taste. The chef should be fired. The opa curry fish dish was awful. Dry and lacked flavor. My advice is to go to Merrimans and learn how to cook from their staff. Service was also very slow and not terribly cordial.
(2)
Carla L.
Food is great! Salmon tartare really nice new appetizer. But the noise is just unbearable! We gave up taking as was just impossible to even hear each other! It ruins the place completely- you have to get some sort of sound proofing!
(4)
Colleen B.
Oh my god get the Ahi. Get the entree size, don't even bother with the smaller size because you will wish you had more of it to eat it is SO amazing. Like a steak of sweet buttery melt-in-your-mouth goodness. Get the ahi!! Very impressed with Roy's! We stayed nearby on our honeymoon, and in making our reservations they asked us if we were celebrating anything, so naturally we happily shared. During the dinner we received a complimentary sushi dish to share to celebrate. It was a nice little touch, very cute. Everyone's dinners were amazing, but the Ahi by far was the best selection. So good! They prepared it with finesse and expertise, it was perfect! We ordered TWO! of the chocolate lava cakes for dessert. They're about the size of a cupcake, so be careful, you might not want to share once you taste how good they are! Yes, the restaurant is a little noisy, but the tables are widely spaced so we never felt drowned out. Service was quick and discreet, keeping water topped off and the table tidy, very pleased. Can't wait to celebrate an anniversary and eat here again!
(5)
Rick C.
Kahana: Friday, 7:30pm, we called to make reservations .... the phone rang at least 8 rings ... we tried calling three different times in a twenty minute time frame .... and they never picked up the phone! Instead, we went to KIMOS, Lahaina and a fantastic dinner. A couple of days later, we drove to the restaurant to see if they were still in business. The place looks "run down"... and yes, they were open for business. Roy's use to be one of our "sure bets" for dinning on Maui.... not anymore!
(1)
Greg J.
We dined here on Thursday, October 11, 2012 at 7 PM The first thing that hits you, almost literally, in the face upon entering the restaurant is how LOUD it is. It gets worse as you go to your table too. They really need to work with a designer, or acoustic designer, to get the problem solved. We arrived a couple minutes early and were greeted promptly and sat immediately. The restaurant was busy, but not quite packed. We were sat at a nice table by the large window, which sadly, at night, really just looks onto the highway driving by. During the day, I'd guess you look out at the golf course, but not an ocean view. Server came by, friendly. I ordered a drink, clubhouse tea I think, great drink, balanced and tasty. We ordered an appetiser, sushi roll that is lightly fried on the outside, very tasty, and opted for the tasting menu and wine pairings. The first course, seared, rare white fish, was really nice. Perfectly cooked and delicious. The wine pairing, a sugary sweet reisling was AWFUL. I told the server, she sympathsized, and said the one they usually serve is better. Well now I feel better.... Second course, shortribs and shrimp was OK. The shortribs were cooked well but the shrimp were a bit overcooked. Not terrible, but not great. The wine pairing, a pinot noir, was again awful. It tasted old and tinny, but given that is was on the pairing menu, that seems unlikely. Just a bad wine (I think it is one of Roy's private labeled wines). Food started coming out a bit fast, almost literally taking one plate away and putting the next down. We asked for them to slow down and they did. Also, wine didn't arrive until we were half way through out second course, Hard to be a paring if it doesn't arrive with the food. Third course was a fish course, lightly breaded and seared. Good, well cooked, hot, but not overcooked. Wine pairing, a mediocre chardonnay, was again a dissappointment. Again, the wine arrived late.... I know everyone raves about the molten chocolate cake (yawn, it's 2012, not 2001). It was well cooked and presented, but just OK, nothing special enough, in my opinion, for the raves. Interestingly, I did really like the vanilla ice cream that was on the side. The wine pairing, the best of the bunch, was a late harvest zinfandel. Decent pairing and decent wine. Tasting menu was $55 per person and the wine pairings an additional $20 per person, so an outright bargain by Maui standards. All in all, there is value for the price, and it's a good place to go for a solid meal with friendly, efficient service. By all means avoid the wine parings. Looking over their rather long wine list, it doesn't appear that they have much in the way of higher end wine, but the mark ups also don't seem too bad, and positively a bargain by Maui standards. Now if they could fix the noise problem.
(3)
Candace B.
I heard great things about this place but was just not impressed.We ate lunch here after playing golf. I was told the burger was amazing but just found it to be ok on par with maybe an outback; also not enough side I got about 5 fries with my burger. The staff were great and very attentive but in all I would skip this place much better food in the area.
(2)
L B.
On my previous visits here I have shared the disappointment of other reviewers, but as of December, 2013 everything was significantly better. It's still not as good as Roy's Chicago location, which turns out to be run by Outback Steakhouse, but it gives a solid performance executing Roy's menu. My best experiences here occurred at the bar with professional and knowledgeable bartenders and a well stocked bar. I enjoy Roy's label wines but they have a decent selection of Scotch and other drinks. The restaurant looks out over a golf course and the ambiance is very country clubby. There's no Polynesian decor or any other real decoration, but that always strikes me as fake so I'm good with that. I found the restaurant service very good as well and the kitchen puts out recognizably Roy's dishes with the same high quality sea food and preparation. I don't come here for steaks, so you're on your own there. If you have never eaten at Roy's this will serve as a fine introduction since an average Roy's beats most places hands down.
(3)
Vanessa S.
Sadly this was not a positive experience for us. We arrived on time for our 6 pm reservation and were promptly seated. The ambiance is sorely lacking and I spent dinner wearing my sunglasses as the sun shades did not full cover the windows. Food was forgettable. Ordered several appetizers and some arrived undercooked (dumplings) or just not freshly cooked. An anomaly for Roy's i'm sure. Servers did what they could to fix the meal, but the taste was lacking too. Off night perhaps?
(2)
PJ V.
Outstanding restaurant! Much better than the mainland Roy's. Super fresh seafood fantastic duck great desserts very attentive wait staff.
Food and service were impeccable. Came here for a special occasion and left feeling very well taken care of. My husband ordered the chef's tasting menu which included bits of 4 or 5 different dishes paired with wines and I ordered the Dijon short ribs. Since we were celebrating, and on vacation, I also ordered 3 desserts (chocolate souffle, pineapple upside down cake, banana something) and then our server brought us a pumpkin cheesecake for our anniversary. All of the desserts were fantastic, but I give my highest recommendations to the chocolate souffle and pineapple upside down cake, YUM! My only complaint (as with other yelpers) was the noise level. When we walked in we were blasted with noise. We had dinner reservations for 7:00 so by the end of dinner when people began to clear out and things got much better. I would think that some slight modifications could be made to the ceiling or wall coverings to help absorb the noise that is bouncing all over the place. If they got this under control they would absolutely get that 5 star rating they deserve. Until then I will just make sure I have late reservations to enjoy our quite romantic dinners here.
Roy's are everywhere! I used to go to the one in Oahu when I was living there, and my now husband and I went to the one in Spanish Bay (Pebble Beach) when we were dating and here in Maui, we happened to find this Roy's by accident when we stopped by at the Maui Brewing Company. Off season, on week nights but it is Roy's... this place was pretty busy. What I liked about this place were their very professional service and quality of the food. Although there are multiple Roy's locations in the State of HI and mainland West Coast, each place has their own specialities and different menus except for the classic menu. We started with Crab cakes and Caesar Salad. I really liked the fact that they split the salad into two dishes when I said we are sharing the salad. The sauce for the crab cakes were very creamy and buttery but not too heavy. It was very good. My roasted macadamia nut crusted Mahi Mahi with lobster butter sauce was perfectly done. A lot of time, even Hawaii, Mahi Mahi is way overcooked and it turn into a rubbery texture. But they did a great job cooking this dish. I LOVED this dish. And so was my husband's Filet Mignon. They cooked the meat to perfection. We were very happy with what we ordered. To complete our very tasty dinner, I needed to order the chocolate souffle. I used to go to Roy's just to eat this dessert with my roommate when I was living in HI, but the souffle was as wonderful or even better than what I remembered. You can smell the warm chocolate when your next table is eating this dessert. Sweet and seductive aroma of chocolate will totally satisfy your taste buds, and when you dig your spoon into the center of the souffle and see the dark chocolate flowing down the dish... awww..... you've got to try it. One disappointing part was that this Roy's didn't have a view to kill unlike other Roy's. We sat looking at the shopping center parking lot and McDonald's golden arch. Looking around the restaurant, it seemed to be nobody had a view of anything much. But I have no complaints as we were there for the food anyway :)
(4)
Samantha S.
I have been to a couple of Roy's (as you can see from previous reviews) This by far is the best. The service was A plus, every one working there was great, and the food was wonderful. I had a Mai Tai and that was delicious, not much of a drinker, so don't really know how to rate it against other places. The Shrimp and Pork Lumpia was very fresh and light, was not weighed down by being fried too much. The marinated citrus chicken was great, it was a breast so I was very happy about that. A member my party got the short ribs and they were tender and mouth watering. My favorite is of course the dessert. The chocolate Souffle is to die for, the best of the best. Sometimes I just want to go there and order that alone. A visit to Roy's is a must when coming to Maui. I discovered the Roy's in Hawaii are still owned by Roy where as the Roy's on the mainland are owned by Outback Steakhouse.
(5)
Dorthe G.
Why do people want to go here? And I love Roy's. Weird, huh? I met Roy once 20 years ago, when there was a place called Roy's of Kahana. They had a lovely, busy, entertaining bar at that time. We loved that and the restaurant. That part changed and the restaurant moved over to half of it's original area. Still, Loved that place and learned to go to other Roy's in So Cal. Love San Diego's out door area, for example. So, expecting magic we were so very disappointed. We had 6 different appetizers shared at the table, and drinks. Not a big ticket, about $175.00 for pupu's in the afternoon. Not a busy time of day. I will say the management appeared friendly and caring when we were greeted and seated., But our server was terrible. He was disinterested and lacked knowledge of his food. In fact he seemed bothered by having to serve us. Not a usual Roys experience. We asked about the poke' and someone else had to go back to the kitchen and ask our question. Then this was repeated on another item. We ordered something for our kieke, and this seemed a big problem. Why have a children's menu if you don't want to serve it? Other staff support seemed kind but confused., an example of our waiters mood filtering down. So, we were put WAY off. That lack of professional behavior can be corrected. However, the inside of the restaurant itself is unfriendly and loud, really unpleasant. We go to Maui once or twice a year and have been going to Roy's for so many years, since 1992 or 3? We will miss this old favorite. The 3 stars are a gift because of fond memories.
(3)
Doc C.
Very Disappointing! I use to be a huge fan of Roy's Restaurant. We had dinner there last week. W had his famous Szechuan baby back ribs as an appetizer which was wonderful. We then had our salads, which were great. Then, the entrees came - The Rancher's rib eye which was terrible. It did not taste like a rib eye, it tasted like a poorly cut " Sirloin steak". Hmm, was this a Substitution? The ahi entree was too "spicy" that It was not palatable. The service was poor. W had to hunt down our server quite frequently. He kept on forgetting what w ordered. W informed our server that w werent pleased with our meal. He did not say anything. A Very Disappointing dining experience Chef Roy! I used to be a huge fan! I am glad Chef Alan Wong is in Maui!!
(1)
Hillary K.
Crowded but I'll be honest I take that as a good sign :) Bar drink - awesome (Dirty Martini) Service - excellent Food - fantastic Dessert - excellent...see where this is headed? Wine - Yeah, you got it....Excellent! This was a truly all around great time. Check it out when you get a chance.
(5)
Ron H.
Yuk, $160 for two, what crap. Do yourself and you dinner companion a kindness go to McDonald's in the same center as Roy's and save yourself $145 bucks! The food was hit and miss some items were good and some awful. However as hopeless as the food was, the service was simply bad, bad and worse!
(3)
Cam-An N.
This place is AMAZING!!! It was an all around very pleasurable experience to eat here and I can't wait to either go back or try one of their other locations. The restaurant has a nice view and nice decor...a little on the fancier side than your local hawaiian restaurant. The staff was very attentive and very friendly. As soon as my water was low, they would fill it up. I drink my water without ice, and they made sure that they kept it that way. At one point, the waiter poured ice water into my cup. 30 seconds later, another waiter (who originally gotten me the water with no ice) swapped my cup for a new cup without ice. If you get up from your seat, they come by and fold your napkin nicely and place it on the table. I was very impressed at how attentive they were. And the food matched the customer service. We started off with a couple appetizers. I loved the crab cakes. An order comes with only two, and it left me wanted more. We also had the Ahi Poketini. It was a martini class filled with ahi poke and served with these crispy chip like things. I didn't eat the ahi, but everyone else said it was very good. I had the Sea Scallops for my entree. It was three seared large sea scallops over a bed of lobster cream risotto. The scallops were fantastic! And the lobster cream risotto was to die for! And the risotto had chunks of lobster in it. The dish couldn't have gotten any better. For dessert I had the Hawaiian Smore. It was a puff pastry with bananas, strawberries, peanut butter, with a slightly melted marshmallow on top and chocolate drizzed over it. It was all of my favorite things in one dessert and I was in heaven! I ate the whole thing and it was a rather large serving. A great experience and meal! I definitely recommend it.
(5)
Matt H.
This restaurant on the second floor of a shopping center has no views and not much ambience. The food is pricey, but superb. My wife and I each had a fish dish - mine Ono in a peanut curry sauce with pineapple chutney with rice and hers Shiitome in a macadamia crust. Both were excellent. We started by sharing a dim sum canoe for two, which had excellent sushi, Schezuan ribs, shrimp, spiced pork roll. She had a good rose, I had a soft drink. We split dessert - a brown sugar, macadamia nut tart a la mode that was to die for. Price for the two of us was $122 without tip. Not cheap, but nothing is on Maui. Although the restaurant is on the second floor, there is elevator access adjacent to the restaurant entrance.
(5)
Rose R.
The ambiance is clearly lacking, noisy, and both of our dinner entrees were cooked poorly- steaks not recommended! And had to wait for a long time for the dinners to arrive.
(1)
A A.
Probably one of just a few restaurants we ate at on our trip to Hawaii that was actually worth the steep prices. The escargo was so much better than I was expecting. Ordered an entree with 3 different fish which was a great way to try the entrees as they all sounded great.
(4)
Burrito M.
An outstanding vegetarian meal at Roy's Kahana Bar and Grill. I ordered the vegetarian risotto, and I was served the the best risotto I've ever had. The rice was creamy and cooked perfectly al dente, the veggies were super fresh, cooked with the right amount of bite to them, and the whole thing was drizzled with melted butter, oh baby...Pineapple upside down cake for dessert...Yum! Other than that, the location and ambience were so-so, but the service was impeccable. Mua, magnifique! P.S. It was a huge turn off to hear that all of the Roy's restaurants on the mainland are actually an Outback Steakhouse chain...Bleah.
(4)
Sue H.
Food was very good but not hot. The service was not great. They seated us right next to the serving station even though we had reservations and there were open tables. The sun was in our eyes for the first half hour. We ordered the buttered noodles for the kids ($12). When I asked for some steamed veggies with it, our server offered to bring it on the side. Really??? They couldn't throw in a few veggies for $12??? Ambience was poor. All around very disappointed. We have eaten at Roy's on Pebble Beach, in Oahu, and in Anaheim. This one doesn't compare.
(2)
Sandy T.
Excellent meal, and they really roll out the red carpet for honeymooners! Great service, great food, great everything. No ocean view, but when the food is this good it doesn't really matter.
(5)
Chrome Grille E.
We have been to Roys several times and I must say this time it was a disappointment. We were a party of 7 celebrating a birthday. I called a week ahead of time to make sure we got a decent table. They sat us right in front of the kitchen area. You would think with a large group , spending alot of money, they would place us in a better table. They were unable to accomadate to a different table. Next time I will be more specific as to where we would like to sit.. We had to endure the kitchen staff running by us and try to talk over the noise of the kitchen. Our server was polite but we had a hard time hearing her speak over the noise of the kitchen. The service was also very SLOW. We were there almost an hour before we got our dinner salad. Their excuse was they only had one runner on duty! Sorry not the customers problem! On a brighter note the food was very good but some of the portions were beyond small. Our table had, fish, pork, ribs, sushi and all were top notch. We also had the pineapple upside down cake which was great. In this economy I will have to think twice before spending my hard earned dollars on substandard service at a preminum price.
(2)
Erin W.
Not the greatest view. Our server was awesome. Great selection of fish you can't get elsewhere. Nice anniversary dessert.
(5)
Rima G.
We showed up the first night at their new location in ka'anapali. Stupendous food, amazing service. Have the pineapple upside down cake - no, wait - have it twice. Lovely view of the golf course and the sunset. Steep prices but worth every single cent and more!
(5)
Karen L.
Perfect place to end my first night in Maui. I read about this in the local magazine and decided to go in blindly and try it without knowing anything about the place. To my surprise I was very impressed with Roy's. The local seafood was very fresh and had a bit of an Asian fusion to it. Portions were good and presentation was excellent. The staff was very helpful and attentive. I think this place is more suited for a romantic dinner for two or for special celebrations for large parties. It's one of the more expensive places to eat on the island, but if you really want to treat yourself out and go somewhere nice, come here.
(4)
Konstantin E.
I never had so little food for $100.
(3)
Kapeli M.
If you are in west Maui, go to Roy's Kahana. If you are in south Maui, go to Roy's Kahana. IF you are on the mainland, DO NOT WAIST $$ AND GO TO ROY'S MAINLAND, get on a plane to Maui, and go to Roy's Kahana. Been to a bunch of Roy's restaurants, and so far, this is this best one. I can go on to what not to order, or what I prefer, but the reality is, order things you like to eat. Almost everything is amazing, but my recommendations are below. If you order fish, Ono or Opah are ono (delicious). Stay away from Macadamia nut encrusted stuff. I mean it is good here, and a signature dish, but Roy's has so many flavors available, why waste it! Dessert, order the chocolate cake that takes a 1/2 hour. And last, if you did not make reservations and don't want to wait, then eat at the bar. I have done both, and although you forgo a bit of intimacy, the head bar tender there is a real cool guy, and knows when is a good time to make you feel welcome, and when to let you have personal time with your date. P.S., Ladies, order a Maui cosmo. You will not regret it unless you absolutely hate cosmos.
(5)
Robin H.
Food is exelent, I only give it four stars because of the atmosphere. The restaurant is in a strip mall and the only view it has is of the McDonalds right outside. Once inside the place looks great and has a metropolitan feel to it, but it is very loud and not very intimate at all for such an expensive place I would have expected more.
(4)
charlese l.
We'd had an ok dinner at a place in the same mall and had bad service, so we went up to Roy's for dessert. Sure wished we had dinner there instead. We were warmly welcomed, taken care of and a little spoiled. We shared the famous Chocolate Souffle and a Macadamia Tart while drinking amazing dessert cocktails. It was a highlight of our trip and we'll be back for dinner next time!
(5)
John G.
The Maui version of the chain. Really nicely decorated and has a good atmoshphere. Food is Asian fusion, done very well. Roy adds some ot the local fishes and the Hawaiian favorites to his menu here. Always a nice oasis of delectable food. Nice stop on your eating adventures in Maui.
(4)
Jules T.
I've been to many Roy's and have one in my neighborhood and have always had outstanding meals; however, the Roy's on Maui at best was marginal. We ordered the beet/goat cheese salad which was very good. We ordered the butterfish and it was very good if you don't mind some burnt areas. The sushi veggie roll with the butterfish didn't come with sauce and was dry and pretty boring. A little sauce would have been good. The ribs were tops - no. 1. Very tender and excellent flavor - no fat. I would order again. The salmon was very good and cooked perfectly. The trio of fish $40 was completely overcooked. Can you imagine needing a knife to cut your fish? The portions were ridiculously small. Not only that but all our food was luke warm. I was also disappointed that they didn't have a mixed drink menu. Other Roy's I have been to have a great mixed drink menu and their drinks are top notch. Looks like they are steering the restaurant to more of a wine bar. Service was lacking and the place wasn't even full. No bread was offered. Free edaname but it didn't have much flavor despite some added spices. No wait for a table. The sign was obstructed from the street and the interior atmosphere was nondescript. Not what you'd expect. The up-sales were annoying and the server was over-the-top with her approach. I wouldn't visit this Roy's again unless changes were made. A costly mistake.
(2)
Alex L.
We dined at Roy's for the first time on our last trip to Maui. Wow! We were blown away by the food and the service. I was surprised to find it in a strip mall overlooking McDonald's, but once inside...you're treated to a great meal. I cant wait to go back next time.
(5)
Kristin L.
My husband & I went here for dinner while on vacation. We were mostly coming here for the chocolate souflee dessert but decided to have dinner too. We started with the canoe appetizer, which was really good, a nice variety etc. Then he had the meatloaf (not a big fish eater) and I had a salad. Nothing to write home about but good. I was just not too hungry. The dessert did not disappoint, it was awesome, delicious and piping HOT. Yummmm. I would go back for dessert only or their poke and cocktails. Most of their fish dishes are really good and very fresh. I wish they were in a better location though, the strip mall with no view at all is not so fitting for this level of restaurant. Oh well.
(4)
Jen S.
After a complete BUST at Roy's in Kauai, I complained to management and they sent us a gift card to try again. I am glad we did at the Kahana location. We had the beef "tacos" with asian slaw to start and they were so tasty. Then the roasted beet, local baby greens and goat cheese salad, which was average. I had the trio of fish, which was amazing. Not a big fan of monkfish, but the sauce was fantastic. My husband had the ahi and ruined it all by himself by ordering it medium well instead of seared (seared blackened was in the trio and was delightful). Chocolate souffle was all that it was cracked up to be, although I was served cold coffee (which was fixed). Be warned the souffle and banana dessert take 20 minutes, so if you are interested in trying them, do so when you get your entree. I drank the Roy's Pinot Noir and it was nice, nothing to write home about, but a good wine.
(3)
Fred J.
Having gone to Roy's in Hawaii and living on that particular experience & reputation there - this particular location was extremely disappointing. We should have known by it's location in a strip mall just off the highway and in a prime location opposite the local McDonalds. Our waiter took great lengths to explain the menu .. 'Now please turn to the next page, Now please turn to the next page' we felt we were back in school again @! - as I commented. On ordering I went for the 'Surf on Turf menu item which comprised of steak and shrimp. The waiter informed me at great length that they could do 'medium-well' done but only 'well done' steak. When it eventually came it was bloody in the middle - ushering the waiter back, he said he'd take it back to the kitchen to get done again - I resisted this urge and went on and left most of the steak that was not done satisfactorally. The dish was totally tasteless and bland and one for which I'm surprised that Roy's have on their menu - if the chef really tasted this and liked it I would be surprised . To this end when all dishes were removed, the manager did come over with another plate of the same - indicating that he saw that the meat had not been cooked properly - at this point I just asked for him to put it in a to-go bag. Was the second version of this dish any better than the first - unfortunately not - same deal. I can say on the day my companions meals were much better - though for $160 (with no bottle of wine I may add) - I would say if you have $$$$ prices - you better make sure every dish is perfect in every way and not bland. The manager did the right thing for us, but the waiter after the complaint was made - disappeared for the rest of the serving. The manager unfortunately cannot rescue what the chef did in the kitchen either. We were just glad that this was not the last night of our vacation. Overall experience on our part was poor - if you want $$$$ cuisine - go somewhere else.
(2)
Feliz P.
I give this place an Uuungh! We had the 4 course meal with Sake tasting. It was 80 bones but worth it. This is fancy food here. They also have some unique martinis if you're into that.
(4)
Carrie M.
I had told my husband all about the other Roy's locations I've been to, and talked about their amazing menu and food. When we got there and looked at the menu, and was suprised to find that it was quite limited. They had many fresh fish options and a steak option, but that was about it. My husband enjoyed the fish that he had, my steak was just ok. The only reason I gave it three stars instead of two was because their chocolate souffle was amazing. The service was good, but as some have stated, pretty intense.
(3)
Parker R.
Great dishes, atmosphere, and waiters. Ahi dish is the best IMO
(5)
Christina K.
Over-rated describes this restaurant perfectly. The menu sounds great, the restaurant looks beautiful, but that's about it. You can expect mediocre food elegantly piled high atop a large, white plate, sauce drizzled in a diagonal fashion served to you half and hour or more after you order. You can't really thank your waiter though because it is so noisy if you are seated near the kitchen. The bill comes, it's outstanding, and you're still hungry.
(3)
Barry R.
We have gone to Maui for many years, and we've probably been to Roy's 25 times. While hardly bad, this last time was the least good. First, probably because of the season and the economy, the room was less than 1/3 full--but that did not keep our server from ignoring us for at least 20 minutes before we finally asked for someone to help us. The legendary chocolate souffle--the only dessert I know of with its own tee shirt--was tasty but overcooked. On the other hand, there was a pretty good deal on the early bird price fixe. We have always thought that this Roy's was the best of the bunch--we've been to three others. Maybe not any more.
(3)
JoAnn V.
Pretty much your standard Roy's restaurant (we've been to several - SF and the Big Island)... but this one is no different: GREAT FOOD, GREAT SERVICE. My favorite is the Macadamia Nut Crusted Mahi Mahi... SO GOOD... And you can't eat at Roy's without topping your meal off with dessert -- THE CHOCOLATE SOUFFLE... My version of heaven in chocolate form. YUM.
(5)
Antoinette T.
Roy's is known for it's Melting Hot Chocolate Souffle. It is SO fantastic and takes about 20 minutes after you order to get to your table.. it's worth the wait, but order it while you are eating so it will be ready when you are done eating dinner. The rest of the food was fantastic and delicious. Service was great and very prompt although our waitress was obviously not having the best night because she seemed very irritated.
(5)
Natalie S.
The best seared Ahi I've ever had was at Roys. Wonderful ambiance & very quite romantic. Too bad I went with my parents.
(5)
E C.
Had a couple of great appetizers followed by the short ribs and grilled salmon on the prix fixe menu. The food and service were excellent. Not a lot of atmosphere as there is only a McDonald's outside the windows, but the overall experience was fine and we will return.
(5)
Mike G.
Just had a wonderful dinner at Roys. The dragonroll on the appetizer menu was incredible. The ribs were outstanding. Service was excellent and the manager came over to check on our table. Always a good sign that they care. Dessert - try the banana crisp. Outstanding!
I ate here before Roy's started expanding everywhere. It is near Kannapali on Maui. I recall the Mahi Mahi being awesome and the hot chocolate dessert tasting delicious. I recommended it to a couple going on their honeymoon and they came back saying it was great also. It was years ago though.
(4)
Jen M.
This restaurant was incredible - we almost canceled reservations at another restaurant the next night because we wanted to go back again! The food and service were awesome. It is a louder restaurant, which isn't ideal, but it wasn't a huge problem because everything else was so fantastic. If it wasn't a nice restaurant, we could have easily licked our plates. Appetizer - Szechuan Style Baby Back Ribs - absolutely incredible. We could have eaten them all night hubby's dinner - ono (?) - can't remember how it was cooked, but it was good. Probably would have gotten a better review if we hadn't had the super flavorful ribs beforehand (just because the fish was pretty mild, I think) My dinner - Macadamia Nut Crusted mahi mahi with potatoes, asparagus and lobster essence - outstanding Desserts (yes, we got 2) - Chocolate souffle - you MUST get this. It is unbelievable...we were in heaven. It's kind of like chocolate lava cake, and is served with ice cream. Second dessert was like a banana crisp. It was also incredible, but the souffle won.
(5)
Doug K.
I just don't get it. Everyone else loves Roy's. We've been there four times over the past 15 years. We keep trying, but no more. The food is good; that's not the problem. I'd say it's a bit more expensive tan it should be, even for Maui. But the problem is the service. It's WAY over the top. ALl of the waitstaff are so intense, you don't get to enjoy your evening. They're not rushing you out the door. They're just so intense. The men wear ties. (On Maui??) We had at least eight people serving just two of us. The waiter kept telling us what he was going to do rather than just doing it. The manager comes by to check. (We knew he would!) As someone else suggested, I think Roy's is for people who aren't used to this kind of food (high-end seafood/fusion.) Maybe they're impressed by all the fuss. But if you want even better food in a more comfortable environment and at a slightly better price (although a bit noisier), go a few minutes farther north to Sansei at Kapalua. Oh, and my wife says to avoid holidays. We were there once for Valentine's Day and it was way too crazy.
(3)
Bryan L.
Roy's is one of those rare restaurant chains that manages to be good and unique at each location. We've been to 4-5 different locations and have enjoyed our meals at each. This was our second time at the Roy's in Lahaina. Although it looks a bit strange from the outside (it's in a strip mall right next to a McDonalds), the inside atmosphere is fine, although not quite as posh as some of the other locations. We went with a party of 13 and didn't have any real complaints. The only disappointment was the lack of butterfish, an entree at other locations that my family was looking forward to. Both the steamed clams and seared ahi appetizers were enjoyed, as was the souffle. I got the crab encrusted mahi mahi, which was excellent.
(4)
omar b.
I learned about this spot in Maui cause my brother works there. You are in Hawaii so don't even think you will experience the same mediocre level of freshness as at Roy's in SF. Go with any kine fish and you can't go wrong...do the sake sampler to pair with all the grinds. Ask for Gil.
(4)
J H.
Have eaten at Roy's in many locations, but Hawaii is my favorite. It is where Hawaiian Fusion began. Roy's now has many restaurants which could mean the quality would go down due to cookie cutter meals, but that is not the case. Even items that show up at all there restaurants like Butterfish in sizzling soy vinegerette is excellant (I have never had a better fish dish). Decor and staff are great. If you like great flavor with fish or slightly unusual ingredients this is where you need to be.
(5)
Leslie D.
Fantastic food and service. If you can afford it, it should be high on your list of west Maui eats, after I'o/Pacific'o and Sansei.
(5)
Robert L.
Roy's has been a favorite for 10 years. Have been to every Hawaiian Roy's and this is one of the top 3. Fish is always super no matter what the preparation. We had the seared Ahi and the butterfish as a starter which is a Roys standard. For the main had the Monchong and ono which was also terrific. The sauces are always a great fusion of Pacific flavors. The wine list can be very pricey but if you look carefully you can find good options. The choc souffle if you have room is to die for. Service is very professional
(5)
Vann D.
A little hard to find on the second level of a strip mall (look for the Outback). The food was wonderful, drinks were great, service fast and friendly....I know, but, the interior. I hate to say it but inside it reminds me of a corporate cafeteria! They try to spice it up with a few paintings on the walls but the windows look out to nothing, and its just tables and chairs on the floor. You can watch the cooks do their thing and not being distracted by the sights lets you concentrate on your date. Go for the food, but don't expect a view.
(4)
Nick H.
Good food and great service with a hefty price tag- about $170 after tip/tax for 4. One of us ordered off the cheaper kids menu, and 3 of us did the prix fixe menu without wine for $40 each which included some tasty appetizers, a fish entree and a delicious chocolate souffl. Its definitely one of the best chains I've been to (there are about 35 Roy's around the US). Their location is a bit of a bummer considering it overlooks a Mc Trash and the road, but the interior is classy. The food was pretty good, although not quite good enough to elicit the pause and savor every little tidbit kind of reaction I've experienced at similarly priced/positioned restaurants. I'd go there again, but would want to try quite a few other restaurants in the area first.
(4)
Sabrina O.
Yum, yum, and yum! Okay, so it hurt the checkbook a little bit. And I could have opted to pay less, but I chose the prix fixe menu with the wine pairings. Add to the fact that everything on Maui costs a little extra, and it was $65 each plus tax and tip. According to the web site, it's $35 per person in other locations. It began with an ahi sashimi appetizer paired with a Riesling. Delish! Next was a choice of white fish or salmon. I had the salmon and honestly think it was the best salmon I've had - ever! It was perfectly browned on the outside and tender inside, with some sort of sweet-ish sauce, and served with white rice, paired with a Pinot Griggio. For dessert, I had to try the famous melting hot chocoalte souffle, and was not disappointed. It's served with a dab of vanilla ice cream and raspberry sauce. Take a bite of the molten hot sauce with the cold ice cream and it is a treat for the senses. This was paired with a sweet red, late harvest something-or-other. Everything was incredible!
(5)
Nick C.
Visited Maui for a week and this was by far the best food we encountered. The prices were surprising low considering the quality of the food.
(5)
jason m.
nothing i can say that hasnt been written already, another 5 star meal.
**KEVIN epitomizes service, hospitality, and humility.** REWIND TO 2013. When my family came here a couple years ago (as we do, every time we are on the island), the hostess unapologetically gave us one of the shittiest tables in the house, despite our request for a table with some light. When my mother asked if we could sit at another table, the hostess snapped, "All the other tables are reserved." My mother wasn't having any of that. So, after we were seated, she took a little tour of the dining room and returned. She saw a young man with a mohawk and looked at me, like, "Dare I even ask this guy for anything?" Kevin was the name of the fella with the mohawk. My mother asked if we could change tables, and he happily obliged. "Please, this way," he said, kindly. My mom almost fainted with gratitude. "Don't judge a book by it's cover," became the topic of the evening. FAST FWD TO 2015. Looking around the dining room, I didn't see any mohawks. It was a sad day, indeed. Kevin made such an impression, that we entered the restaurant hoping to see him. Sadly, we did not. When we sat, a quiet but friendly young man came to fill our water. I asked him if there was a dude named Kevin that worked there. He said, "Well, we actually have a couple Kevins." I asked him if one of them had a mohawk. He said, GET THIS, "Oh, that's me. I used to have a mohawk." HE WAS THERE! I told him about our experience with him, shook his hand, and expressed my elation that he was still bringing joy to the customers at Roy's. Our waitress, however, sucked. She had zero personality, no sense of humor, didn't check on us, and I know I'm gonna get shit for this, but she was way too old and tattered to be working in a Roy's, where the vibe is fresh and "hip." Whoever hired her made a poor decision. And if you think I'm a jerk for having said such a thing, so be it. That being said, THE WHOLE EVENING, KEVIN WAS ON POINT. Clearing dishes, providing refills, clean flatware, and everything in between.... with a smile. This kid is a fucking BOSS. After our meal, I found the floor manager and told him what an amazing person he has in Kevin. I hope Kevin gets a raise, a promotion, or both. THE FOOD. Sourdough Rolls. Always good, but you must request them and have the patience for them to bake them - They cooked to order. Cesar Salad. ( yelp.com/biz_photos/roys… ) This was very tasty, but the only complaint I had was that the anchovy crostini was completely stale. Not cool. Chicken Gyoza. ( yelp.com/biz_photos/roys… ) Sounded boring, but we got 'em anyway, and MAN that was a good idea. These dumplings came on a sizzling cast iron skillet and were packed with flavor. If you like gyoza, you gotta order these. Cooked to perfection and a total flavor party. Mac-Crusted Mekajiki. ( yelp.com/biz_photos/roys… ) It's basically a swordfish of sorts, served atop asparagus and Maine Lobster Essence. Under-seasoned, but cooked nicely. It didn't wow me as much as some past dishes I've had here. OVERALL. Our waitress sucked, food was good, but it was the service from Kevin (a.k.a. the freakin' MAN) that will bring me back, next year. Parking is a breeze, the views are spectacular, the dining room is large without losing its coziness factor, and the menu offers something for everyone. Asian-Pacific flavors with classical technique? Works for me.
Roy's gets it's stars for understanding kid dining in a way I hope other restaurants pick up on. They bring the kids food out in courses - keeping them entertained with several small portions before the main (not just a pile of bread). This allows parents to talk before the meal AND eat their own dinner... which usually comes after the kids food has run its course... The restaurant itself feels a bit dated and stuffy for Hawaii, has a nice view of a golf course, but you really want to see the sun setting over the water... The menu is REALLY hit and miss, and seemed to go from really good to terrible. The Best I had: Misoyaki Butterfish (available as appetizer or entre - amazing) Scallops Canoe Appetizer for Two - Really overall pretty average individually, but together was a nice assortment. Someone at our table got this as an entre. Avoid: The ribeye was sloppy. I did not have them myself but it was passed to add to my review that the prawns were disappointing.
Exceeded our expectations. We went in not expecting much because the reviews on yelp are not as highly rated as the ones in Oahu. Instead of full entree we did tapas style. We ordered 5-6 appetizers and was very impressed with the high quality of the food. The only thing that didn't taste right was the miso butterfish. We thought that it was fishy. Anyway, the next round was much better.
(5)
Nina G.
Went to Roy's Kaanapali to celebrate my boyfriend's birthday and our anniversary. When we came in, it felt like we were at Chili's restaurant or somethng. We have been to Roy's in Hawaii kai and it didn't have the same ambiance. For our appetizer, we had WOOD GRILLED SZECHUAN SPICED BABY PORK RIBS Frying Dragon Sushi Roll For our entree, we had Honey Mustard Glazed Beef Short Ribs and my boyfriend got Grass Fed Maui Cattle Co. Yama Mama's Meatloaf. For dessert, I had Melting Dark Chocolate Souffle with Vanilla Ice Cream and we also had a complimentary dessert. The only good thing about our visit was our waiter made sure that our glasses are always full. This place has a loud environment because their bar and restaurant are combined. This place has also poor service and the food is not up to Roy's standards. If you're looking to have a romantic dinner night, take this advice and just go somewhere else.
(2)
Lyn C.
Although we didn't have reservations, we walked in and easily got a table. Just had some pupu's here, especially because we weren't all too hungry and were jet lagged. I wasn't too incredibly impressed with the food, but it could also be cause we didn't get any main dishes. We had: -ribs- too sweet -mussels and clams: my favorite of our food -crab cakes -gyoza Really friendly waiter, quickly seated and classy ambiance. Cool first meal to start off our trip. I know there's Roy's everywhere so next time I look forward to trying a full meal at one.
Amazing!!!! Best food I had in Maui!! Everything was soooo good!! Service from start to finish was top notch!!
(5)
MARTY C.
Fair at best. Highlights: Caesar salad delicious. Spring rolls very good plus and minus: ribs very good augratin potatoes not so good . But big points to our busser who did a fab job our busser was jasmine and she was on top of everything. Hope u servers take care of her as we did
(3)
Jocelyn E.
Definition of Aloha spirit. Absolutely everything was perfection. Great management shows in all of the little details that went into our experience. Our server, Barry, had extensive menu knowledge and created a smooth, leisurely, perfectly timed evening. We had the filet and Ahi tuna, both of which were cooked to perfection. The pineapple upside down cake at this location is by the far the best that I've tried at any Roy's. Thank you again! Everything was wonderful.
Out of all the places we went to eat, cheap and expensive.. This place was THE BEST!!!. My husband can make a deelish steak, but they gave him a run for his money. I had the ribeye steak with onion/peppers with fingerling potatoes (so much goodness) The steak was cooked perfectly! I don't remember what my husband ordered, but I know he said it was good as well. We will be visiting Roy's again, next time we're in Maui!
Everything about this place is mediocre at best. We came for a date nite away from the kiddos during our maui stay and could not have been more disappointed. The food truck we visited the next day had food 1000x more exciting... Seriously. For starters, they tried to sit us right next to the kitchen door even though 1/2 the restaurant was empty. They switched our table when I said something, but seriously why did I have to suggest it? The food was utterly forgettable. In our double date party of four NO ONE finished their food. Cold edamame as an appetizer was weird and unappetizing although I'm sure they thought it was refreshing and adventurous. My fish was completely drenched in some sugary soy sauce. It's a good thing I took pics because I can't remember any of the food. It was so disappointing we left to get dessert somewhere else. Skip it.
My wife and I came here to celebrate our anniversary recently and had an amazing experience. The service was top notch and once they found-out it was our anniversary, they seemed to spoil us even more. We ordered the Prix Fixe meal, so we both started off with the Frying Dragon Roll. I got the Macadamia Nut Crusted Mahi Mahi, which was fantastic and my wife ordered the Mongolian Short Rib. The meat was so tender and juicy that you only needed a fork. They gave us an order of Crispy Chicken Potstickers "on the house", which just added to the awesomeness of our meal. For dessert I ordered the Pineapple Upside-Down Cake and my wife got the Chocolate Souffle. They even gave us a special anniversary cake for dessert. There is no way to explain just how amazing our meal and experience was. It was the perfect meal to celebrate a special day.
(5)
RC S.
On my most recent trip to Maui, Roy's blew me away. The rib eye steak (which my wife had the excellent sense to order) was the tastiest thing I consumed during a week on Maui where finding the very best food was high up on our list of priorities.
(5)
Michelle B.
Our waitress, Susan made tonight memorable. We enjoyed our meal & dining experience. This was our last night of vacation. We brought our three kids & celebrated with good food & great desserts. The acoustics were not quite right, it was too loud. We are glad we brought the kids. It was a kid friendly atmosphere. Perfect for our little celebration. I would not give the five stars if, I was out with my husband trying to have a romantic night.
(5)
Yasmine H.
Absolutely will not disappoint you!!! Roy's is set along the beautiful golf course near the Sheraton Maui Resort and Spa. Amazing dinner with a wonderful menu that will suit any taste.
(5)
Rimon B.
Having dined at Roy's in Oahu and Newport Beach we were excited for our dinner at their Kaanapali location. However we were very disappointed. The ambiance and decor reminded us of an upscale Denny's with old oak wooden tables and terrible lighting and artwork. The only thing that was nice about the environment was the golf course view. Service was slow and lacking. The servers had too many tables to cover. Our water was not even refilled despite asking twice. The food itself was not the level we have come to expect from Roys. The boat appetizer was okay; reminded us of Costco frozen appetizers. The Opah dish was dry and fishy. The pork chop was overly sweet and rich seemingly doused in butter and the sauce. We didn't even finish half of our entrees and when explaining that the dishes were sub par to one of our servers the response was "I'll let the chef know" and we received no other feedback. The only thing that was good at this place was the pineapple upside down cake but my recommendation would be to just order ahead and get it to go because this place was our worst dining experience in the last year! I'm sorry to say Roy's needs to step it up at this location. Terrible!
We came to Roys to celebrate my birthday and I had a wonderful experience! We were seated with a great view of the golf course, our waiter brought us waters and quesadillas for our two toddlers to eat while we viewed the menus (which was great because I didn't even get a chance to ask for bread. They were on top of it.) and that kept the kids quit. We ordered sushi roll as an appetizer and they gave us some complimentary dumplings for my birthday. I ordered the filet minion and my husband ordered the rib eye steak. Both pieces of meat were so tender and juicy. I prefer the filet minion a little more over the rib eye (Personal preference). After our dinner I was surprised with a banana cake covered in chocolate. That was delicious! I also ordered a pineapple martini and that was good, not to sweet, not to strong. I recommend Roys to all!!!!
Wow. This is a perfect example of how a restaurant should be run. The food was superb and cooked perfectly. Our waitress, Susie, was fantastic. She went above and beyond. Perfect way to end me and my family's last night in Maui. Thank you so much
(5)
L G.
Great service and good food. A must for dinner, especially a romantic one. We had valentines dinner. Loved the spicy ahi roll and edamame instead of bread. For dessert, I got the pineapple upside down cake and my wife got the lava cake. Both were tasty.
(5)
Dan P.
First of all, the location is nice. Even if you don't get a table by the window you still have a pretty nice view of the golf course. There are tables and booths and the layout is nice without being too crowded, etc. The food is just ok and that's why I give the restaurant 3 stars. Most of the food is prepared too sweet with glazes, marinades full of sugar, etc. If you like meats and fish with a sweet sauce on them, this is your place. If you prefer more subtle flavors and less sweet flavors, you're more like me and this place may not suit you. The menu changes a little bit every day depending on the fresh fish available. We ordered panko crisped spicy ahi roll. It was ok but too much mayo/sweet sauce on top kind of ruined it for us. We ate most of it anyway but left a piece on the plate that nobody wanted (which never happens to us). For our entrees we had the chinese style monchong, macademia nut crusted fish (don't remember the exact fish but it was kind of like a swordfish), and the herb grilled chicken. The monchong did have soy and chinese flavors but was a little too sweet. The macademia nut crusted fish was good but the texture of the fish wasn't so great (it's kind of just broke apart without any real texture to the fish (more like a fish meatloaf type of texture). I liked this dish the most though. The chicken was not cooked properly. It was basically uneven. The skin was crisp and nice with a sauce that went pretty well with the chicken but the chicken meat was overcooked in some parts (dry) and undercooked in a few parts (pink/raw). I considered sending it back but didn't because I was pretty full anyway and a new dish a chicken would have gone uneaten. For dessert, we had the souffle. This was good but it was much more like a chocolate lava cake than a puffy and delicate souffle. There is a nice kids prix fixe menu for $12.95 where they get a small plate of veggies (carrots, celery, cucumber + ranch dressing for dip), cheese quesadilla, a choice of entree (my kids got parmesan penne pasta and white fish), and a dessert (ice cream sandwich). My son said that his penne pasta was good but was uneven (many pieces of pasta had no cheese on it so it was just plain pasta). Service was attentive but good overall. The busboy who bussed the table and refilled water was excellent. I am a heavy water/ice tea drinker and most busboys can't keep up but this guy did a great job. Only one time was my ice tea empty throughout the night (he probably topped it up 10+ times). Our waitress was good and not intrusive. If anything, she lacked a bit of personality but she was efficient and checked in after the food arrived to ensure that everything was ok, etc. No real complaints there. My biggest complaint is simply the style of food being overly sweetened. I just feel that this isn't a true "foodie" place. I can only think of one analogy and that is with Japanese sushi restaurants. I like traditional Japanese sushi while others like eating dragon rolls, 49er rolls, etc. While there's nothing wrong with that, this restaurant caters well to the latter.
(3)
Eric D.
This Roy's had the appearance of a very cookie cutter chain environment. "More a banquet room" The service was poor. This was a big disappointment. Wouldn't eat there again.
The service as always was excellent, the Ahi unbelievable sashimi grade and delicious as were the sauces, Bok choi, diacon. The desert was also out of this world
(5)
Danna S.
Roy's is my favorite restaurant EVER!! This is the fourth location I've been to (the others are Pasadena and Woodland Hills in California and Roy's Tavern on Kauai). As some people have mentioned, the decor/lighting might not be as nice as some of the other locations, but I don't come here for that, I come for the excellent food and service. I was also hoping to watch the sunset, but the nearby hotels block the view - not the restaurant's fault! My friend and I had the Filipino style spring rolls, which were good. I had the Hawaii Rancher's Ribeye which was fantastic, I ate almost the entire thing, the most steak I've eaten in a long time! The peppercorn sauce was yummy! My friend had a duo of prawns and a local fish (forget what it was), and that was great too. Desert at Roy's is always fantastic, and we had a key lime pie which was light and refreshing, and a chocolate hibiscus cake. Best presentation ever!! A tiny chocolate cake with hibiscus frosting, and candied hibiscus blossoms! It was beautiful, and the hibiscus kept it from being too rich.
(4)
Mandy E.
Great service ! The food is always great and Barry , Adam and Brandon are experienced waiters to ask for. The miso butterfish is delightful and the frying dragon roll features unagi in a delightful lightly fried sushi roll . The desserts are all delicious but our favorites are the chocolate souffle, smore ( puff pastry and toasted marshmallow over bananas and chocolate) and a banana crumble. Enjoy! Back again and trying the muscles and clams, seared ahi Kalua pig potstickers (lots of shiitake mushrooms . Delicious
(5)
Morgan P.
UNBELIEVABLE food. Excellent atmosphere. My husband and I LOVED it here. The dragon rolls blew our minds. Awesome service and definite iron chef quality food. Don't miss this place if you're in Maui!! We would go back in a heartbeat.
(5)
Jack R.
The server was very friendly and helpful. But the food is just not that great. Sushi was deep fried and everything bathed in some sort of mayo. Even my salad was so rich I went home and worked out. Also we went there Saturday at 1130am. Start of lunch and they were out of the calamari. Nice view. Nice people. Lower than average food. Higher than average price.
Group of friends went over to Roys on the golf course in Kaanapali to order take out as we wanted to celebrate my Birthday at our villa at Marriott. As a frequent customer at Roys in SF and during our annual visits to Maui~we knew that the culinary food and restaurant experience would be at their highest level. Unfortunately, on 5/3~4:50P~I understand that my friends were received with less than expected customer service and was given unwelcoming attitude from the time they ordered drinks at the bar to ordering from the host the take out items that totalled well over $200.00. As a realtor and a bay area resident, I think it is important to know how your business is operated. This information will assist owners/managers to adjust your business model and training to ensure that you maintain your market share/level. In the end we are all providing a service to everyone regardless of race, color, lifestyle etc. I'm sorry to say that we will rethink our future choices of fine restaurants in Maui and SF because as restaurant guests, our total culinary experience is important to us all.
(1)
nick r.
Thanks for making it right! We called this morning and were told no reservations are taken at this location (however we were directed to the wrong location via OpenTable) and when we arrived to celebrate a birthday with a party of 7 they quickly took action and made us a table. They were not full but intimated that a reservation was quite necessary (a little unnecessary on the part of the hostesses) and we told them we had tried in the morning but apparently the wrong number was tied to OpenTable and we called a location on Oahu. They then said 7 is a weird number to reserve on OpenTable but we had tried 2-6 people and got the same result and had tried different times as well. Aside from all that, everyone in our group enjoyed their food and the service was outstanding. The menu changes daily depending on availability of ingredients. The pork chop I had was the best ever! They brought us some amuse bouche to make up for the mixup which was greatly appreciated. A special thank you to the manager for taking responsibility for the situation and making a quick resolution. Highly recommended! Mahalo!
(5)
Lylas U.
Excellent location, fabulous food!!! Awesome service!! Roy Yamaguchi never lets me down!!
(5)
Katie G.
First off- I made a reservation over the phone while I was sitting at LAX on a Friday night...this would have been peak hours for them, and I usually try to avoid calling restaurants at peak dinner hours to make reservations (in fact, i usually just do it online if possible..but the wifi was questionable in the airport.) No worries, the hostess or whomever answered the phone was super friendly and welcomed us back since our name was in the system..we made reservation for the next night with no problems! Yay!! So the atmosphere in here is, honestly, not my favorite...I would prefer it to have a little more Asian or Hawaiian attitude, the one in Waikiki does a good job of this. This one overlooks the golf course and feels exactly like the type of place that overlooks a golf course...it is not bad, but i think it could have a little more of a cozy feeling..too much gray. Food, as always, was spectacular. They did not have the large sushi selection that they have in Oahu, but the roll we ordered was fabulous. They offered half portions of the short-ribs, which was a good choice for lighter eaters (not me!) I went with the ahi which was great as always. service is always professional and on point. No room for dessert!
Roy's used to be a must-hit spot whenever I hit Maui but had mixed feelings this time. Came here for lunch. Food was still pretty good but not as perfect and stellar as past experiences: "Chinese Style" Jade Pesto Steamed Whitefish (4 stars) - deliciously cooked fish and jade pesto, but the sizzling soy sauce that the fish was sitting in was way too salty. Hibachi Grilled Salmon with Ponzu Sauce (4.25 stars) - delicious salmon, no complaints Crispy Hawaii Kai Style Crab Cakes (3.75 stars) - crab inside was fresh and delicious but the outside batter was too thick and heavy, taking away from the experience Chocolate souffle (5 stars) - still deliciously gooey and sinful as ever The atmosphere of this new location really bothered me. The old location years ago used to be in a strip mall more north but the restaurant itself was slick, modern and had a cool vibe. This new location is more central in the core Kanapali hotel area next to the golf course, but the inside is tired and boring and feels like I'm eating a meal in an old country club restaurant. Bottom line: Food still pretty good (although not as good as it used to be), seafood and choc souffle still killer, service still excellent, but atmosphere majorly lacking the slick and cool vibe of old days.
(4)
Kevin U.
Wow, dinner for group of 10 went off without a hitch. Service, food and atmosphere was flawless. A must dining experience when on Maui!
(5)
Lara P.
Roy's was absolutely awesome! It was our first trip to Maui and we called and were able to get dinner reservations for that evening. The macadamia crusted Opah was delicious! Our appetizer, the chicken gyoza, was also wonderful. By far the best thing we ate was the banana crisp dessert. Overall a great experience and great food!!
(5)
I M.
I absolutely love Roys Kaanapali! The food is quality and quantity is generous. The services is amazing. We had taken my mother to dinner there a year ago and when we returned a year later they still remembered her allergies. That is top notch and made us feel important. Always busy so book in advance.
(5)
Jon T.
Kauai prawns entree! One of the best meals I had in a long time. My wife had the seafood risotto, also excellent! Service was also excellent. They are so attentive and friendly.
(5)
Emmy L.
If you have been to any other Roy's you will be really disappointed by this location. The atmosphere is low market with terrible lighting, bad acoustics, a messy bathroom and far inferior food quality. To be honest it reminded me of a PF Changs or something of that nature. Having been to the original location I expected more and was embarrassed to bring guests here. This is a situation like Kors by Michael Kors or CK by Calvin Klein where you wonder why the originator didn't just brand the lower class under a different label because it is NOT the same. Please, if you have any regard for cool but tasteful dining, save yourself and DO not come here - I am so disappointed to waste a precious night in Maui at this gross place.
(2)
Ryan M.
Had a good lunch today. I come here a lot more than I'd like to admit but it's right next to the office and consistently good so why not? I had the Tonkatsu Sandwich today and the spicy aioli (I think Sriracha based) and katsu sauce were mild and a great combo. The sandwich was loaded with avocado and bacon and the tonkatsu had the right amount of crispness without drying out the pork. The only drawback was it was stacked so high it made it difficult to eat...and I have a relatively big mouth, literally and figuratively. I ended up deconstructing it with my knife which allowed me to mix the sauces nicely. It is a nice atmosphere for lunch as you watch the golfers finishing their rounds and there's a water feature in the foreground with ka'anapali resorts in the backdrop. After work the bar is a fun place to watch a game and have a few drinks and pupus. I usually get the appetizer canoe as dinner when at the bar as it offers a nice diverse and tasty selection and helps me with portion control. I don't drink but the bartender keeps my club soda and lime filled and fresh which is nice.
(4)
Kelly N.
By far the worst meal we had on Maui!! To start our sever was very pretentious and we felt as if we were a bother our entire meal. We visited this same Roy's three years ago and had a similar experience. we were hopeful that this time would be different, but we were only disappointed again. The food was mediocre and way over priced. Do not waste your time and money!
We have eaten at Roy's on three of the Islands over the years, three times here at the Maui Roy's between 2000 and 2015. They have moved from their original location; now it appears to be part of the golf course. Note, we couldn't see a "Roy's" sign from the road or driveway, but nothing else is around so we figured it had to be the place. Decor is more formal than original Maui location; it felt appropriate to be in long pants vs. shorts. The food was very good but it was the excellent service that made the night memorable. Nice view of the sunset over the golf course with the big hotels in the distance (no ocean view). We will be back again.
We didn't even make it I the door and I'm disappointed in them. We called to order take out as the kids were sleeping in the room. Upon attempting to place the order as I was asking for things she was telling me they were not available for that night.....okay so I picked other stuff no big deal. We place our order and are told it will take take about 30minutes. 5 minutes later Ivey a call that they cannot do my take out order (ummmm....you could 5 minutes ago when you took it and "placed" it). I was then told the only time they could do it would be at 9:30pm and that wasn't even a guarantee. (So wait you want me to hope you can possibly make my dinner an hour from now???) I simply told her no thanks and proceeded to end the call no apologies for a misunderstanding nothing. Really unfortunate as I won't even be giving them a second chance.
(1)
Eric L.
YUMMY..!! Roy's is an institution on Maui and we decided we needed to try it. When we walked in we thought "Hmmm" because the building is very dated. Our hesitation ended there. Customer service was outstanding, from the receptionist to the waiters and bus persons. The food was completely fantastic. We had steaks that melted in our mouths and fresh delicious seafood, as well as appetizers and an incredible desert, each and every one of them was amazingly good. Don't let the 1980's style building fool you, this place does magic with food. We will definitely be back time and time again. All I can say is YUMMY..!!!
(5)
Jana R.
You need to try the pupu sampler at Roys! The ribs and poke are super! Mai Tais are great. Have Adam make them!
(5)
Robert W.
Good spot to eat close to the resorts. Atmosphere is a little older and stuffy though. Service was pretty good, definitely an upscale appeal. Prices are very high but expected while in a tourist destination. Typical steakhouse menu with a little local flare thrown in. Have eaten at other locations before. This one was similar.
(4)
Mike A.
This was the kind of restaurant where I was talking about how many stars my Yelp review was going to have while we were eating there. I am a loser and this is what I do. It's my life. I can do what I want. As long as my lady approves first. Then it's up to me. Unless she changes her mind. Like going to Roy's, for example. That was my idea. This is probably why I am not supposed to be the one coming up with the ideas. Who goes to the Hawaiian chain restaurant that you can go to in your home city when you're on vacation in Hawaii? People like me, if I am allowed to make my own decisions. Roy's uses soy sauce in most of their dishes. Secret soy sauce, sometimes, that isn't on the menu. So for a gluten-hater like myself this presents an issue. I usually read the menu and decide what I can order based on the ingredients that are listed. The surprise ingredients usually end up screwing up my dinner. Like the sushi roll that has tempura all over it even though they said nothing about it. Or the tuna that is marinated in ponzu. These were all things I ordered and that I ended up just looking at. Three stars because the waiter took one of them off of our bill. Sometimes all that matters is what you do when you have a chance to be better. Everything else before that just kind of falls off.
I've been to Roy's in Vegas and in Austin and they're always top notch. Of course, I had to go to the original! Having had a bit too much fish the rest of the week, I opted for the classic shortrib main, and it was so tender and rich and amazing. Couldn't finish the whole thing by a mile! We got the sampler appetizer, which was fantastic, but if I had to do it over again, I would go for the pork ribs all the way. Fell right off the bone and was easily one of the best ribs I've ever eaten. Service was fantastic, and we were treated with an adorable little brownie wishing me and my new fiance and congratulations. Definitely go for the pineapple upside down cake dessert. I was bursting at the seams but still found room for that gem!
(4)
Latrika L.
Roy's....No! I was super excited to try this place, good reviews brought us. You walk in and I felt like I was in a cafeteria. The decor wasn't appealing and the view is a golf course. My wife and I had eaten dinner out each night and had been on the island for 7 days so we wanted something other then fish and I wouldn't order steak in Hawaii...I can get that at home. Because of this we ordered drinks and four appetizers. My wife had the risotto and the clams which we would say were good, not great but good. I had the ribs and the beet salad. Honestly neither were good. The ribs were dry which was mostly hidden by the sauce which was okay. The beet salad had a weird combination of flavors....I liked the ingredients but didn't feel that they came together well. Additionally, the beats were warm, maybe it's my preference but on a beat salad I want them chilled not warm. It really went down hill when the manager stopped at each table to ask how their meal was, skipped our table, and then continued on to each other table. We felt this happened because we ordered appetizers. My wife was so upset that she actually said something to the manager. He was apologetic and said he would pay more attention to this in the future. He even provided us a desert on the house which was a good show of faith but that wasn't the point. We have no problem dropping $ on dinner I.e. 200 the night before at mamas but we wanted something different it wasn't because we were being cheap....way better places to eat then this place!
I'm always a fan of Roy's but this was my first time in Maui. Still they had outstanding service, food came out at a steady pace, the sushi I had tasted fresh and the presentation was lovely. This was also a wonderful evening because it was the last night with my girlfriends visiting from Washington.
(5)
Joey T.
Nice and expensive restaurants are not normally my deal. While I do love good food, it is not often I find myself dropping 40 dollars on dinner. I guess that comes with being a poor college student. However I found myself at Roy's for my mother's birthday dinner in Maui. She wanted to try it, and much like myself the nicer joints are not frequented by my family. While we were a little under dressed, that was okay. We sat down and id have impeccable service. We had two nice men waiting on us, and the table was decorated with a little birthday flare. We got truffle oil edamame while we were looking through the menu. A menu that they update daily based on whats fresh. That's pretty cool. Everything had fancy cooking words in the description, and we had to inquire about what some of it was. I chose an appetizer combo for my meal. I wanted to try a bunch of little things. The others stuck to fish or meat. While the steak was amazing, along with the presentation, I feel like it was not that drastically different from other high quality cow that I have paid a lot less for. My appetizer canoe had some good bits, but others were just lackluster. I almost enjoyed the edamame more at times. While everything was pretty, it was just not worth the price for me at the end of the day. The best thing I had was my free yelp chocolate souffle coupon. So if you do find yourself going take advantage of that!
(3)
Steven J.
Be careful of restaurants that don't have a wait during peak dinner time. I thought the food was average. Considering the price and menu touting fresh fish caught daily, I was expecting fresh Ono? Mahi Mahi? Nope not on the menu. That's fine, maybe those weren't around that day. What do you recommend waitress? Oh the butterfish you imported from Alaska? Sure why not...I hope it's topped with the local pineapple grown on the great island of Mexico. Maybe I'm being harsh because the wait time to get our entrees has been incredibly long. Long enough for me to be bitter enough to type out this review on my phone. Meanwhile they just asked me to choose a dessert since it will take 20 minutes to prepare. I'll take my Yelp revenge instead. its always a dish better served cold.
(2)
Tiffanie T.
Branden was an awesome server!! So glad he recommended the Monchong with the lobster essence sauce. It was juicy and flavorful. The chocolate mousse was amazing as well. Pricey but soooo worth it
(5)
Rahul M.
I didn't like their seared blackened ahi tuna dish and they were nice enough to refund it off the bill. The rest of the food was amazing. They get an A for customer service.
(5)
Angela T.
Wow, Roy's really surprised me. I have yet to try the one in SF, but if it's as good as this one, I would not mind going again. First they started us off with a complimentary appetizer. Nice. The drinks were good. The food was good. Pretty much every entree I tried was great except the scallops. Don't get the scallops. Everyone got a free souffle for checking in on yelp, and the birthday girl got a special cake. Would recommend.
"Meh. I've experienced better." Honestly, that embodies my feedback 100%. We LOVED Roy's in Oahu and till date it has been one of our more memorable dinners. Obviously we expected the food to be great in this location as well. Btw the two positive stars are for the laid back vibe at this place. I asked if it would be okay to walk in with sandals and shorts and the host said that's not an issue at all. I had the Prix fixe menu w/ the wine pairing and my wife ordered a la carte. The appetizer was great, but my entree (fish) was way overdone. I only ate half of it, and the guy who took my plate looked down at it and asked "Was everything perfect?" Seriously dude?.. anyways.. onwards to the Souffle which was probably the worst dessert I've ever had. The chocolate was clawingly sweet. My wife unfortunately had the same thanks to a 'Yelp unlock' but after a few bites we had to let it go. Bill - $120, Tip 25. More than the cost of the meal, it was the sheer wastage of food that we regretted and needless to say., won't be coming back. Oahu still has our business :)
(2)
Aric C.
My wife and I decided to eat her based on the reviews and this place had incredibly good food. The pork rid appetizer was amazing and my wife was able to order two half sized entrees of fish and loved them both. The service was great will visit here again before we leave Maui!
(5)
Lulu O.
The decor was so dated. Food was just ok. My husband did not like his short ribs. Not interested in going back.
(3)
Coral V.
This service is really great, however the food is extremely salty! So salty I had to drink so much water. To be specific the ribs, poke, and edamame were too salty! The main course was amazing... I ordered short ribs.
My husband and I had been snorkeling at nearby Blackrock all morning and had worked up quite an appetite. Roy's for lunch is cheaper than for dinner, but it's definitely not cheap. Most of the entrees on the lunch menu ranged from $15 to $25. I thought it would be a good time to check it out. We entered the restaurant and there were no other customers. Granted, we arrived on the earlier side of lunch time. We were promptly seated, and our orders were taken. My husband and I both got the fish and chips because they sounded interesting as they came with root vegetable chips, and yuzu caper tarter sauce. The fish was mahi mahi. The fish pieces were rectangular cut pieces in a crispy batter. I liked these better than the mahi mahi ones we had a few days before at a place that specialized in fish and chips. The root veggie chips were crispy, freshly fried, and were yuca, taro, and plantains. The tangy yuzu (Japanese citrus fruit) and caper tarter sauce was the perfect complement to mild fish. My favorite part of the meal was the amazing macadamia nut tart we had here. It was divine! It tasted of brown sugary goodness and crisp macadamia nuts and was topped with vanilla ice cream and two adorable and tasty dolphin sugar cookies. We couldn't stop talking about this dessert for the rest of the day! If you love macadamia nuts, you must try this! The only disappointing part of the meal was the drinks. I had a cocktail during our meal, but it was not memorable at all. I don't even remember what it was even though I have a picture of it, and I remember not being impressed. I wouldn't waste your money on that, since nothing here comes cheap. It was a little more money than we were used to spending for lunch, but overall we left happy and satisfied. I would go back to Roy's for lunch and possibly dinner on my next trip to Maui.
(4)
Dee L.
SAVE YOUR MONEY! My husband & I are here for our honeymoon & have been to at least a dozen restaurants so far. Roy's in is the bottom two. Why? 1. PRICE: We are NOT cheap. My husband is a surgeon, we eat out A LOT & he has no problem spending a few hundred or more on dinner if it's worth it. This food is over-priced. 2. FOOD: Well for starters, there was a piece of shell in my crab cakes. To make matters worse, the manager didn't seem to care. He simply shrugged it off as a consequence of using fresh crab. Unacceptable! They give cold edamame instead of bread. I'd prefer bread. My husband prefers his edamame warm. Dinner was ok. That's it. Nothing extraordinary. Nothing worth the price. Except maybe the $9 chocolate dessert, just ask for EXTRA ice cream, servings are SMALL. 3. OVERALL. The is no view. You see a golf course. That's it. This is Maui! I've had better food & service at beach side dives than this over-priced golf course restaurant. Go to LEI-LANI's instead. The food, view, & service there were all PHENOMENAL.
(2)
Christina M.
This place was good! The ribs are amazing highly recommended. The food is presented very elegantly it lacked a little bit of flavor based on my preference. It is very fine dining but subtle flavors so if that's what your looking for this place is great. Nice view of the golf course and pretty quiet atmosphere. The molten dessert was amazing. I was not a fan of the Mahi Mahi it was a bit tough and lacked flavor.
(3)
Asrai A.
Food is mediocre, in fact no taste at all, super pricy.. Chocolate souffle dessert is a hype. Its veryyyy normal. My husband and I ordered crab cakes and they gave us 2 small coins which hardly had taste..usually crab cakes have a lot of flavor on their own. I ordered 3 appetizers, not happy with even one, cocktail was a joke. I think you are better off with wines and definitely they are better choices around this area.
-1 star because it was FREEZING inside. I get that it was warm outside, but find the happy medium! Also, wasn't happy that they took my favorite drink off their list -- lychee martini :( +4 stars because... DELICIOUS FOOD! We got the lobster special that
(4)
Amir D.
What a phenomenal place-great food-great service-great atmosphere-Michael our server went above and beyond to make this special night wonderful-great place for food-drinks and kids. They treated our little one like a little princess-bringing her complimentary appetiser-making sure she gets her food on time and gave her a dessert. Don't forget to check in and Roy's will have a wonderful commentary dessert after your meal.
(5)
drea m.
Roy's is pretty consistent, and this one doesn't disappoint. We popped in for dessert and drinks, and all were solid and delicious. It's a more casual atmosphere than Roy's on the mainland, but that's to be expected (and for me, preferred).
This was our favorite meal when we were in Maui in March. Loved the Ahi Poke appetizer and the blackened ahi dinner, including the potatoes and veggies. Son loved the short rib on the children's menu; lots of extras with it too. Place was a little hard to find because of poor signage, despite being walking distance from our hotel. Building was odd- over the golf course cart return. Pricey, but great food.
(5)
Jayson V.
The best! Absolutely. The service, the kitchen brigade the quality. Hands down, worth every last penny. Great view of the sunset over the golf coarse. If you want a little more peaceful visit, sit away from the bar where tv and sports riles everyone up a little more.
Roy's is consistently one of the best restaurants I have gone to on Maui over the many years I have been coming here. We had the ribeye steak and pork chops as the main course and they were excellent. We usually have a seafood plate so we went for a change of pace and were not disappointed. The beet salad was once again wonderful and we also both had the key lime dessert, which was delicious. We will be back next year.
(5)
GLENN F.
Had a group of 18 at 9:30pm, Right when they closed. It was no problem. Food was good AMD service exemplary! Nice visit
(4)
Michael G.
We ate here for happy hour. It was amazing food. The bar tender, Sean, offered great advice and excellent customer service. We also meet the manager Matty who recommend the most amazing chocolate lava cake in the world (they add peanut butter). They are all so freandly and we will be back next time. Thank You Roy's staff for the great experience.
(5)
Cory M.
Honestly this was our best meal in Maui. Everyone raves about Mamas Fish House which was good but also a little over priced. Roy's hits the spot. It's worth every dollar. First off the food was great as to be expected. I went for the steak knowing we were going to eat tons of fish the rest of the weak. It was well prepared and the presentation was wonderful. We started with crab cakes appetizers and no where else on the islands did anything compare. They were crisp outside and moist inside with a flavorful sauce. The device was friendly and knowledgable. We felt informed but not barraged with endless info. Everything was balanced and top notch from the atmosphere, food, to service. We will be back.
Consistently good. We've dined here a few times now. Well run establishment with great food and great service. The entree's are great,. I highly recommend the Trio of fish. Don't miss this Maui legend. Fantastic!
This was our first visit to a Roy's Restaurant. We told them it was our 41st anniversary when we made the reservation. We each had a cup of chowder, which was just so-so, and split the shrimp fettuccine. It was so greasy....barely edible. The edamame beans are not are cup of tea so we asked for bread...were told it had to be baked, so we waited and were served one roll each. For our anniversary, we were given two cookies. Really, Roy's? No reason to return, ever, even at the Chicago location. No way.
(2)
Ross S.
REALLY GOOD FOOD!!!!! Excellent food with excellent service. You must try the ribs that come with the appetizer. I will definitely come back when I visit Maui again. Only negative is the pricing, but what do you expect when you are on vacation.
(5)
Cheryl E.
This Roy's is somewhat more casual than most, they took over a golf club restaurant and the space is reminiscent of its roots. I have been to numerous Roy's. You can always expect an excellent meal, great service and an imaginative eye on the menu with creative presentation. With that said, I am going to focus this review on a specific food item I had that absolutely blew me away. Here goes... Gotta admit I am a rib-eye fanatic...I love this cut of beef - it is my go-to steak. Roy's and many other Hawaiian restaurants go out of their way to source locally. In this case, it was a ranch on the Big Island of Hawaii. WOW. Even a month after having this steak it is still memorable. The meat was much less dense and incredibly, incredibly tender, and extremely flavorful. It was simply amazing. Best rib-eye I have ever had. Roy's cooked it to perfection. Try Roy's, I have been to this location many times, it is always consistent and find your eye-popping menu item! Enjoy!
Sadly, we made this reservation for our last evening in Maui so that we could go out with a great culinary memory. BIG disappointment and I'd honestly not recommend going here until some rich investor catches wind of its COMPLETE SADNESS and decides to invigorate the Roy's brand (or at least this particular location). First, the restaurant itself looks like a cross between a Denny's and a Golf Club House (aka "19th Hole"). Even if they had tossed on white table cloths, it would have upped the feel of the place tenfold. It is absolutely so uninspired that I literally wondered if we had wandered into the wrong place. No great reception area, no great artwork, no floral arrangements...it's just looked tragic from the get go. And don't even get me started on the large TVs blaring the broadcasts of various sports channels...first thing you see upon entering the space. Yup. Even the grounds were barren aside from an in-ground air conditioner and 2 weepy vines that were trying to cling to the peeling, dirty paint on the facade. Our waiter seemed to take absolutely no interest in our experience and there was a noticeable lack of "aloha spirit" everywhere. In hindsight I wish that we had just made a beeline out the door (as 2 other sets of diners did upon being seated with looks of incredulousness on their faces), but we had just enough time to eat and then catch our flight at the airport so didn't have the luxury of searching an alternate option. The problem really wasn't the food which is why I gave it 2 stars, but even if it were half the price (which is wasn't by the way, so be prepared for $$$$ if you end up ignoring my advice), it wasn't remotely worth the lousy experience. Cue: Sad Trombone Sound :-(
(2)
Whatsamatta U.
Excellent food and service as always. Can get crowded. Always make a reservation. The chocolate souffle is a great way to end the meal.
I've never had a bad experience at Roy's...but this location is my least favorite. Still very good, but something seemed a little off. Never the less, everything was tasty. We ordered the asian chicken salad, the onion soup, and the steamed island fish. My favorite was the fish...so well done, light, flavorful & delicious!!!
(4)
Danielle N.
This place is a million times better than on the main land! We all loved everything! But especially the apps.... the Brussels sprouts are amazing! They even had a great kids pri fixe menu which was great. So glad we got to eat at Roys while here, never a disappointment
Really good food and good customer service..the best place I eat in Maui...they give you the food fast and also they serve free ice cream for the kids
(4)
Nerdy G.
What Roy's does right: The food - all delicious and as advertised; no flubs and exceeded our expectations. The vegetables - whoever is in charge of cooking the vegetables gets a special shout out; cooked to perfection with a toothsome crunch. The friendly service - our server was cheerful and knowledgeable; all i ever need. What Roy's can improve: The noise level - it's very hard to conduct a conversation. Disengaged service - we arrived 15 minutes early, and seated in the waiting area, the bar was not offered as an option. A missed opportunity by the hostess, and 20 minutes after seating for our drink order to be taken, 30 minutes for the food order. The decor - does not match the quality of the food; it appears left over from a previous owner, without a real theme.
(4)
Jay H.
Beef short ribs tasted like my mom's pot roast, which is fine except we were paying a lot more than my mom charges us. My macadamia crusted mekajiki was weak. Nothing special at all, seasoning was pedestrian at best. Additionally, our waitress was not versed in the preparation. That tells you all you need to know given the prices on here. The one exception was the smoked rib appetizer. Those were delicious and exceptional. Unfortunately the entrees we had were not. This is Fine looking dining, not fine dining.
The food here is wonderful. Everything exceeded our expectation, so uncommon in today's world.
(4)
Julie F.
We love Roy's. We go to one every time we visit the islands. This was our first time at this location. We had the trio fish plate and the filet. Good food, the steak was a little over done for y request but the flavor was great. Everyone there checked on us, and called us by name. Manager was fantastic.dessert was fabulous! I would go back just for the banana crisp.
Not only does Michael make the BEST drinks he also makes your day! I have been wanting a hotdog all week. My husband was playing golf on the course here and mentioned having one for lunch. We came to Roys for a drink and when I mentioned to my bartender that I was hoping to have a baseball style hotdog, he made it happen! It isn't offered on the menu, they offer many other delicious options, but I wanted that dog. He is hands down the kindest, friendliest bartender on the island. Thank you so much for making my day! Michael, you're the best!!
(5)
Michael P.
Had dinner with clients here and the food, atmosphere and service was amazing. Would definitely come again.
(5)
debbie r.
Chef Roy has either sold out or has completely lost sight of the target. Dinner on 4th of July 2015 turned out to be a bomb versus expected fireworks. The dinner was horrible. It was suspect when we first walked in. Do yourself's a big favor; don't waste your hard earned money. Maui has other fine dinning worth seeking out. Sorry Roy. You lost your edge. Time to Retire your brand.
(1)
Liz M.
Not the best Roy's i have been too...there are definitely better places to eat. Everything at this Roys was dated and the dinning room felt more like a dated golf clubhouse where everyone eats turkey clubs.
(2)
Brandon A.
This was one of the best meals I've ever had. Prix Fix Menu was amazing for this particular evening. Went for my Birthday from a recommendation from Yelp. Surt and Turf was great. Highly Recommend
(5)
Lyn S.
Dined here on 1/15, our last night on Maui. We had fish (excellent), chocolate soufle and an interesting Orrin Swift red blend called Abstract. Service was good, but a little slow (even for Roy's). Not much of a view, like many Roy's we've visited.
(4)
Cindi W.
What a great meal! Charming and attentive wait staff and wonderfully prepared food. Things were served promptly. And a lively anniversary treat from the kitchen. Potentially a new island fave for us!
(5)
Kayla R.
For some reason (all) Roy's ALWAYS disappoint me.. Just a little friendly warning, I've been to many locations of Roys, I think this one was the most disappointing of all. On a weekend get-away to Maui, my boyfriend and I decided to go to Roys (ran out of places to eat in this area) we got sat right away (that was nice) BUT just to be sat by a couple & their baby in a high seat throwing food all on the ground! (GROSSS!!!!!) First off, I really don't think young kids should be allowed at restaurants like this, ESPECIALLY if they're messy!!!! So I had to see all that gross food all over the floor and it was just not a nice sight. Also we already knew what we wanted to order from the start (we knew the bottle of wine and appetizers and main dish) but right when our server came to take our wine order we said "we're also ready to order" and guess what... HE TOTALLY JUST WALKED AWAY.... AND DIDN'T COME BACK UNTIL THE WINE CAME. EXTREMELY RUDEEEEEEE! SECONDLY, an older couple sat next to my boyfriend and I, they happened to order their bottle of wine AFTER us, soo please tell me why they got theirs BEFORE US?!?!?! SO rude. I always get treated like this at Roys because my bf and I are on the younger side. ALSO they got their appetizer BEFORE US! UNBELIEVABLE RUDE. I really wanted to just end our time there at that very moment... Finally after we got our bottle of wine than our appetizers I was a little happier. The food was good until I got my main meal. I ordered the surf and turf. They gave me THE worst cut of meat, it was sooooo tough and chewy that I just could NOT eat it. So I switched dishes with my bf, he got the filet mignon, and it was SOOOOOOOOO dry. SO basically I didn't eat anything but the mashed potatoes it was laying on and the veggies on the plate. Onto desserts, we order the souffle but with peanut butter mixed in (someone told me it helps with the cooking) because I HATE my souffle to be over cooked (which Roys always does) And what do you know, it comes out basically a chocolate peanut butter cake. It didn't ooze out. I was so disappointed. I would've been better off eating at a drive thru. (also, the older couple next to us got their dessert before us, even though they order it after us.) SOOOOO, we went home very hungry and pissed. Never again...Roys is SOOOO over rated. Horrible food, horrible service, and they don't care about your experience. If I could give negative stars, I would.
(1)
Kristi K.
Two words - Chocolate Souffle. It's to die for!! The food all around is fabulous! I had the ahi tuna entree and loved it. Everyone in my party enjoyed their meals. I especially like how they treat children. Kids get a an appetizer, veggies & dip and ice cream sandwich with their entree. It really made them feel special and part of the dinner since they had courses along with everyone else. The view from the restaurant is great. It is nice to look over the golf course and watch the sunset.
(5)
R P.
Once you get past the faded-glory-of-the-eighties decor and just focus on the food, you'll be happy. There is no view: it's on a golf course. The fish was incredible, much better than the turf. Service was attentive. The best deal was the pint of Maui Brew Co at only $4. Although it was good, it was over-priced, because it's "Roy's." Probably would not go back, certainly would not go out of my way to get there.
(3)
David W.
Fairly decent meal. Steak undercooked. The rest of the meal very good. Prices within reason.
(3)
Helen T.
We've been to Roy's a few times over the years but our first visit to the new location. We definitely like the location better - on golfcourse vs. previously at strip mall in Kahana - although I liked the interior and vibe of the previous location. Hubby and I had the prix fixe menu - appetizer trio, Ono entree for hubby and Monchong for me, and chocolate souffle for dessert. The appetizer trio consisted of one grilled shrimp, one gyoza and one babyback rib. The shrimp was cook perfectly and each of kids gobbled up our ribs. Our daughter had the Opah and our son had the french onion soup and gyoza appetizers. I thought the Monchong and Opah dishes were fine but the fish was slightly overcooked. The french onion soup and gyoza were just okay and the chocolate souffle was dependably yummy. Overall, the food is better than most of the restaurants in the area but it's a bit pricey with entrees ranging from $30-40.
(4)
James A.
The food is flavorful, but if you're coming here for the service, it feels like you're in the twilight zone waiting forever. The waiters are nice and when we asked if our food was coming, we kept getting the same response: "it'll come out any minute..". If it wasn't for the food, I would give this place a 2 for the service wait time. The execution just wasn't there. Maybe next time.
(3)
Lisa W.
The manager corrected an issue we had and was very cordial, professional and generous. He and the server saved the experience for us! Food is great!
From the hostess to the waitstaff, everyone was incredibly gracious as we dined with our 9-month old daughter. We arrived a bit late for our reservation, no attitude and no problem. Our daughter was a bit fussy, nobody blinked. She wasn't crying but was definitely active. The wait staff were incredibly accommodating despite the fact that my husband was late to sit with us while on a conference call. They took good care of us and we tipped accordingly. The cocktails, wine choices and food were excellent. I did the trio and this did not disappoint. My husband ordered the rib eye and ate the whole thing. Perfectly cooked, light and tasty sauce. Yum. Only thing was the gratin needed more seasoning, it was bland but cooked perfectly otherwise. Thank you Roy's for allowing us to have our one upscale dinner in Maui while on vacation with our infant!
(5)
carol t.
Roy's never disappoints. Great adult beverages (mango monitor & island sangria) both delicious.y husband enjoyed the Scallops, which were beautifully presented, large & wonderful. I had meltingly yummy short ribs with scalloped potatoes & very crunchy but tasty grilled veggies. Naturally we had to have the molten deep chocolate lava cake with ice cream, my man thought it would be too big, sharing it was perfect & if I could have I would have licked my plate. Spendy, but worth it. We ate early & did have a reservation, the place filled up while we ate.
(5)
Gianni G.
Honestly, a bit pretentious. One pays very big bucks for a few exotic sauces drizzled from a squeeze bottle on not so specially prepared proteins in a setting that overlooks a golf course. However, it is a good choice for having grown-up conversation over a nice meal. The tables are far enough away from each other that background sound is truly in the background and not on your plate or in your drink. I enjoyed the chef's special 4 course prix fix which - compared to my table companion's a la carte offerings - was a very good deal at $55 without wine ($75 with). Looking back, dining at Roy's here at Ka'anapali left me as rather non-plussed as dining at Roy's at Spanish Bay in Pebble Beach quite a few years ago. I had hoped the franchise would have taken another step. While it hasn't stepped backwards, it hasn't stepped forward, either. Roy's was still fun before 2008, I suppose, when folks who would go there would come with a lot more dollars than sense and could revel in culinary sophistry. Now, it's just another place named Roy's.
(3)
D H.
We went there on vacation, as most eveyone there are. The service was exemplary, but few of the food was not up to expectations. Fish dishes were excellent. The ribeye and pork chop were highly dependent on the person eating. Not enough seasoning on the ribeye and the quality of the meat could have been better. Chops were undercooked. The wine selection is good. The issue was the noise level. We were seated close to the bar so that may have contrbuted, but it was the dining room that was noisy. So much so that often we had to yell or just stop trying. It did get better later on as people left. If you've got a party of 6 or more where conversation is on the menu or if you are looking for a quiet and intimate dinner - this is not it.
Amazing setting, wonderful top notch service, all around solid food and consistently great. If I had a four and a half button this place would get it!!
(4)
Ann K.
Ok where to start.. This place wasn't how I imagined it would be. There's a Roy's in Pasadena California and it looks way nicer then this one. I was expecting fresh over the top food but I was disappointed. The food tasted just like any regular restaurant. The view was nice but nothing big. I wouldn't really recommend it here. Sorry folks! Keep researching for better restaurants :)
(2)
Luis P.
Most of the food was fantastic, but please avoid the ribeye. They source their meat locally and this provides very inconsistent quality. My steak was tough as a rock when cooked at medium. They were nice enough to not charge me for the steak and sent over free dessert, but my steak ruined the occasion.
(2)
Karen G.
Food is top notch. You get food that is at the level of a top San Francisco restaurant. No at all expensive for such memorable tastes.
(5)
Tara C.
This was Roy's location number 5 for me and as usual, the overall experience was lovely. This location is now in a Polynesian-style building by itself, with pretty views of a golf course and ponds. I didn't care much for the interior of this location though; it is far too open and so the noise level was quite high during the packed dinner hour. The bar is sitting in the middle of one side, then the open kitchen also added noise. But other than that, my bf's family and I enjoyed the always "ono" food here. One thing that still makes me sad at ALL Roy's is that they got rid of the Island Girl Margarita a few years ago. This time, I came prepared: I brought my own Li Hing powder and added it to my marg- yay! The edamame was tasty, as usual, and they brought their piping hot rolls when we requested them. For my dinner, I started with the Steamed Clams appetizer. Holy moley, those clams were HUGE! The broth was garlic delight, and the grilled bread/crostini served with the clams was so yummy. My bf's dad got the Spicy Tuna Roll, which put a fun spin on the usual by frying it in a crispy panko coating, topped it with masago, and drizzled the whole thing with a Sriracha aioli. Definitely not a low-fat version, but very good nonetheless. Our table also shared an order of the ribs, which we all loved from past experiences. Roy's bartender also made a mean dirty martini for me. Ahh. For dinner, I tried the Crab Crusted Mahimahi. Just drool over this pic for a moment: yelp.com/biz_photos/_oHB… The fish was so fresh and tender and the crab crust was to die for. It was served with "buttery asparagus, fried capers, and a Shichimi beurre blanc". Asparagus is perhaps my favorite vegetable, and I would eat almost anything if it were coated in that beurre blanc. Heaven. You can tell from the photo that I didn't let any of the sauce go to waste, haha. Last of all, the table shared two desserts: the Pineapple Upside Down Cake and Roy's Chocolate Lava Cake. I had never tried the pineapple cake before, and I quite enjoyed it. Plus, it seemed so appropriate, in Maui. The chocolate cake was sweet decadence, as always. Roy's always hits the mark with food, and we had a great evening. All I can say is: PLEASE bring back the ISLAND GIRL MARGARITA!!!
(4)
Bailey G.
This place is so over the top each chef has difficulty duplicating the signature dishes. Food execution not even a resemblance to original. Dined at Roy's Waikiki and perfection. Was hoping other Roy's could be as good. different menu item interpretation would have been okay...but not high standards. would not go back,
(2)
Amanda A.
Good food, great atmosphere. Awesome service. A little pricey, but good.
(5)
Con L.
Wow. People have told me for years that Roy's in Hawaii is better than the mainland locations but I had no clue it could be THAT much better until we tried it for ourselves. We also ate at Mama's, Merriman's and Lahaina Grill and Roy's could have been the best meal we had out of the 4. Don't get me wrong, they were all amazing meals but Roy's probably takes the cake! Service was great throughout. The butterfish was like no other butterfish we've had. SO GOOD. The ribs, poke, tuna tataki and risotto were really good. The risotto came out PERFECT which threw a smile on my face. I would make Roy's a 'Must Do' when in Maui. Only complaint is that the restaurant is a little hard to find when driving by as it's tucked inside a larger building and the sign is hidden in the grass off the highway.
(5)
Dan C.
I seem to enjoy my meals at Roy's in Hawaii more than on the mainland. Perhaps the fish is better or perhaps I am just more relaxed while on vacation. Either way, my friends and I had a great dinner our first night in Maui at this location. We went back for happy hour a few nights later and it was also great. The ahi and butterfish are always winners.
(4)
Jenny L.
The dessert alone is worth a five star rating. It is a must have item on everyone's order. I will come back to Hawaii and to Roy's again for this dessert in the future. Everything I ordered tonight was just perfect. I've never given a five star rating for any restaurant before. The chocolate molten lava cake is giving me orgasm lol
(5)
TR T.
Still good, but just not as much. Don't view the menu online and expect it to be the same. I was quite disappointed when the things I saw on the menu online that I wanted to order weren't on the menu in the restaurant. The old location was lacking in character, but the food was better.
(3)
david s.
I do not like to write unfavorable reviews but sometimes, to be honest, it is necessary. Not that Roy's is bad, but it was far from meeting our expectations. The young man who served us did a very good job. However, the food was just average, and fairly expensive. I know, it's Kaanapali, and you expect expensive. However, we have had many, many better meals in the Kaanapali and Lahaina areas, with far superior views, much better food, and actually not as expensive. I had the 3 fish cooked 3 different ways, that was okay. My wife had the Filet, which unfortunately was very 'chewy'. On the plus side, the chocolate sufflet was magnificent. All in all, I will not go back, there are just too many better choices in the area.
Food was good, so was service. But this is an extremely loud restaurant. It's hard to have a conversation with anyone at your table. It's just the way the restaurant is laid out I guess. I noticed the bartenders were shouting as a form of communication. The food was good, as I said before, but not worth it if you prefer a more intimate, relaxing dining experience.
(2)
Harold P.
I'm a big fan of Roy's no matter which worldwide location that you go to. I've eaten here so often that it's usually a reliable standby. So I'm disappointed to see reviews that this location is not on par with the location that I used to frequent in Kahana when I'm on Maui. Nevertheless you can usually find good fish dishes and excellent sauces and the chocolate souffle is a must. I do wonder how Roy's has managed to still make stacked food so trendy.
(4)
A S.
I am happy to report our experience was nothing like those who experienced problems. We were promptly greeted, seated, and served cocktails. Service was outstanding - friendly without being intrusive. Atmosphere was upscale and attractive and, frankly, I thought the noise level was below average for most of today's restaurants. Beautiful view of golf course. I ordered wine paired Prix Fix while my husband ordered the short rib. Food was outstanding: Dragon Roll (on prix fix): Crispy, spicy, and fresh. Fried crab dumplings (served complimentary because it was our 30th anniversary) were delicious. Grilled shrimp and Teriyaki short rib (on prix fix) were fabulous. Shrimp was seasoned and cooked perfectly to have a slight crust of seasonings on the outside but tender on the inside. I cannot describe how good the short rib really was. Parmesan crusted Shutome (Hawaiian broadbilled swordfish) (on prix fix) was excellent. Well seasoned, crispy crust, firm yet delicate flavored fish. Mustard short rib (individual order): Again, can't really tell you how good these short ribs are. One staff member dropped by to ensure they were "spoon tender". We assured him they were. So flavorful, tender, and cooked just right. Lava cake with ice cream (on prix fix) exceptional. In addition, we received a delicious mini chocolate brownie cupcake for our anniversary. The plate had a thoughtfully scribed congratulation in chocolate sauce. All wine parings were well done and came with a nice pouring. We loved the port! This was a lovely dining experience with great food and outstanding service. We will definitely keep Roy's on our favorites list.
(5)
Russell M.
Let me start about the food.... VERY VERY GOOD!!! It was very good. One of the best restaurants on Maui and also one of my favorites. But this visit was a different one and not usual. We sat down the wait took our drinks and started with appetizer orders and that took some time then we got the main orders in and that's when the waiting began. It took some time and we had a good group of people with us we had about 16 friends and family and the last couple of years that we went were fast service and this visit wasn't that. We waiting longer than we expected but we got our main courses all good and overall it was really good. I would give this visit a 4/5. Just because of the service.
(5)
Chris M.
Roy's in general is my favorite restaurant, period. I have eaten here and several other locations countless times and the consistency and quality of food does not waver. This location provided one of my most memorable culinary experiences ever. A 5 course dinner prepared by Chef Roy himself. I feel bad that Brad S had a bad experience, I can see he simply ordered the wrong items based on his description. Next time, I would suggest sticking to an appetizer and a single entree instead of a mixed plate.
(5)
Janice S.
The food here is amazing!!! We had one crab cake (with a "c" and not "k") each. Real crab is way better than imitation krab most places use. I had Roy's Classic Roasted Macadamia Nut Crusted Monchong Kona with Maine Lobster Essence and All I have to say is...if no one else was around I would have licked the plate :). Nothing was left, not even the stumps of my asparagus. My boyfriend had the Roy's Classic Trio. He enjoyed the sampling of 3 different types of fish. We were so stuffed we didn't have room for dessert....next time we'll leave space for the chocolate souffle everyone is raving about.
(5)
Vonnie S.
I was a little torn on my stars for Roy's and will have to say that this is more of a 3.5 instead of a strong 4. Positives: - while the location is in a small strip mall, it was easy to find and there were no issues with parking - we made a reservation and we were promptly seated 2 minutes earlier than our reserved time - everyone there (from greeters to waiters to manager) were super friendly - the food was actually very good and at all the right temperatures - they treated me well as we were celebrating my birthday. The extra touches (bday hat, confetti, comp appetizer and comp cake) were unexpected and appreciated We had: - Lobster and shrimp potstickers - Lumpia (can't recall what was in it, it was the comp app) - Monchong Fish (yummy!!) - Sake Tasting Menu (4 large sake offerings paired with: butterfish & ahi roll, Seared Ahi, Petite filet & gelato/ice cream). We traded the ice cream for the lava cake for an additional $3 for a total of $78 instead of $75 - Chocolate banana cake (comp dessert) - Maui martini Bill was approximately $160 for two Not so positive: - once we were seated, it took a minute for someone to come over to our table and pour water or even introduce themselves as our waiter (once the waiter showed up, he was attentive and great) - the bill... We alredy knew that we'd be paying a pretty penny but after having ate at Lahaina grill the previous night, spending another $160 for 2 people to eat was a little crazy - my drink wasn't very strong. I had to request that the second be kicked up a notch. I will admit that I am the lush in the relationship but I couldn't feel a thing. It all worked out since the serving sizes of the sake come in wine glasses and they are fairly large. By the time the 4th glass came out, my poor bf had to hand me the keys to get us home. Luckily we have at least 3 different Roy's in SoCal and I cannot wait to head back over there for some of their seasonal dishes.
(4)
Phuong H.
We decided to go to Roy's for our rehearsal dinner and was able to make a reservation for 18 two weeks out. On the day of our rehearsal dinner, we were seated in the back of the restaurant. We had an amazing view of the sunset from our seats. The food was delicious, loved the calamari, the butterfish and the chocolate souffle. The service was great and the ambiance was perfect!
(4)
Tera Paleka P.
Great atmosphere and the food is winners! Better than the old Kahana place fo sure!
(4)
Melissa M.
Roy's was recommended by many, so we made our New Year's Eve dinner plans for Roy's. The food was good but not spectacular. The restaurant is in a strip mall. The desserts were good. Everything was good but too expensive. The ambiance was lacking and there was no view. When in Maui, what's good food without a view? There are so many better options for the same price with a fabulous view. Please, Roy's, take your good food and move it somewhere with a view and more ambiance and then maybe the experience will be worth the price.
(3)
Sue L.
I don't understand why Roy's doesn't have an overall 5 star rating. I don't get it? Roy's (in all of the Hawaii locations I've been to in Maui, Oahu, and Big Island) are exceptional. They can't duplicate the freshness on the mainland. Furthermore, I'm convinced they must sprinkle drugs in the food. (I don't truly believe that). I'm a bonafide foodie, but I have never at other restaurants felt EUPHORIC after a gastronomic experience like I do after Roy's. Seriously, I feel high. And giddy and full of ecstasy. The food is that amazing. A few times I wondered if it was alcohol-induced, so I abstained. Still high. No need for alcohol to feel merry here. My favorites are seared ahi and misoyaki butterfish and Chilean sea bass. Other faves: short ribs and rack of lamb. I enjoy all of their salads to start, as well as the sunrise roll. And chocolate souffle is, of course, a must. Yelpers, please don't dock stars for prices; just don't come here if you're going to complain about the cost. You're misrepresenting the beauty of this experience.
(5)
Jeanne K.
They have a vegetarian menu!!! A definite plus for me. But, the veggie sushi & veggie summer roll was bland. I had the hibachi-grilled tofu, which was tasty & my hubby had the salmon that was prepared with the exact same sauce & accompaniments. Not a lot of creativity.
(3)
Dave P.
The worst. The food was good but not up to the old Roy's standard. Never been in a place this loud. The staff and manager had a table set for 10, took it down, then reset it. All of this show was right in front of our table. Very rude. We won't be back.
(1)
B W.
This is the first time at Roy's at their new Kaanapali location. The new location makes more sense being closer to the resort hotels rather than in a strip mall. The view of the golf course is really nice. However, the decor of the interior is not as fancy as other Roy's. Compare it to the Roy's at Spanish Bay in Pebble Beach and you'll know what I'm talking about. The dinner itself was fabulous as usual. I ordered their Surf and Turf meal, the Mongolian short ribs and garlic shrimp. The short ribs were so tender and the piece was huge! The kids menu was a very good value at $12. Roy's keiki menu gives a quesadilla appetizer, apple, carrot, and celery sticks, a choice of entrees from the following, penne pasta, teriyaki chicken, white fish, salmon, and beef short ribs, plus an ice cream sandwich for dessert! Wow, real food, not just pizza, mac & cheese, or chicken strips that's found on most kids menus. Service was attentive, although our favorite Roy's waiter is still the young man who served us at Roy's Waikiki 2 years ago. Prices have gone up though and are about $5-$10 more than the Roy's on the mainland. The lunch menu is very different than the dinner menu because they cater more to the golfers. So if you want to experience the Hawaiian Regional cuisine, come at dinner time.
After the recent mixed reviews, we weren't quite sure what we'd encounter at this visit to Roy's new Ka'anapali location, but I'm happy to say that we came away quite pleased. We were seated promptly by pleasant staff, and our drinks and complementary edemame (yum!) came right away. My wife was pleased that she didn't need the sweater she brought, so the temp in the dining room seems to be dialed in. Our sever recommended the Dragon Roll and the Babyback Ribs for apps; we shared both and enjoyed them. For entrees my wife had the small portion of seared ahi, which was perfect, and I had the butter fish, which was equally delish. We finished the evening off by splitting the chocolate souffle; I don't why I agreed to share, as it was so good I'd eat one by myself even if I was stuffed. Service was efficient and friendly, and food came out at a good pace. The manager came by to chat for a moment, which was nice. The view of the golf course and nicely lit resorts is pleasant, since once it gets dark, an ocean view has little value. We do have one gripe: too noisy. Lots of hard surfaces, with the bar on one end and the open kitchen on another; we were fortunate that the bar was only sparsely occupied. We'll definitely be back at Roy's during our next visit to Maui.
(5)
Leah K.
Roy's Chocolate Souffle is all you need to know. We first discovered Roy's on Maui and since then have been looking up Roy's different locations. We've also gone to the Roy's on Oahu. Great asian fusion food with unique combinations of flavors. Beautiful presentations!! The Chocolate Souffle is so delicious, it still comes up in conversation every now and then amongst our family. Do they deliver?? :))
(4)
Alyssa L.
very fancy, at here at night, lighting is romantic and dim. I ate their grilled chicken breast with steamed vegetables, I asked for them steamed but they were still sauteed in oil :-/ but overall delish. I enjoyed the edamame instead of the typical bread. My friend got the salmon he loved it. My waitress forgot my salt and pepper :-/ I loved the food very good quality the service has nothing to do with the food I'd still go back
(4)
Jennifer F.
Short version: loud, atypical Roy's atmosphere; great food I have been to Roy's Hawaiian Fusion restaurants in multiple states, including another in Hawaii. We chose to go to this one in Lahaina as a date night without the kids because the atmosphere in other Roy's restaurants was lush, romantic. Not so here. We were extremely disappointed. This is a golf clubhouse restaurant. You must walk past the golf shop and a guy trying to get you to attend a timeshare presentation to get into this location. Once inside, you are in a cavernous and extremely loud room with very few booths, mostly tables and no booths for small parties. We were initially seated next to the bar where the consistent blender sound made it impossible to hear each other or our server. We asked to be moved to a more quiet location (believe me, I have three small children and I can tolerate some noise. It is unusual for us to request a quieter location). We were seated in the back which was a vast improvement, but the acoustics of the room were still above average noise level. The edamame was served cool at the beginning of our meal. Perhaps this is a new trend I'm not familiar with, I'm used to having it served warm. There was a seasoned oil on the outside of the edamame and with the cool temp it just seemed like cold, greasy beans. The rest of the meal was stellar Roy's style. I got the special vegetarian menu and had veggie sushi to start and a stir fry as my main course. My husband went with the prix fixe menu with wine pairings and I had two of the desserts (if you aren't going to go with the outstanding molten chocolate specialty, I highly recommend the orange vanilla creme brulee). All of the food was up to Roy's usual standards. For me, the atmosphere made the meal less palatable, though. If I had taken the three kids, I'd probably have been grateful for the casual, loud surroundings.
(2)
Janet B.
Perfect wait staff--just the right amount of Aloha with no condescension. (As a former local, I was very sensitive to the slightest slight.) That graciousness, and the colorful but concise descriptions of the menu had us feeling very hopeful about the meal to come. We ordered the pris fixe menu and every single bite and sip was hallelujah worthy. The wine-plate parings were beyond perfect. And oh the port and chocolate souffle. What a fabulous dining experience. We'll definitely repeat it in our current status as Coast Haoles visiting the islands as often as we can. Muchas Mahalo.
(5)
Jaclyn M.
The macadamia crusted fish was perfect as was the pineapple upside down cake. Went for birthday dinner and has no problem walking in (no reservation)
(5)
Fred L.
Much better than the mainland Roys. We started with Blackened Ahi, a signature dish, and then moved on to the Opa and Mahimahi. Both were really great dishes. The fish was amazingly fresh and the blue potatoes were yummy. We had a great MaiTai at the bar and wine at the table. The staff was on top of it and were very helpful on the food descriptions and decisions. I would absolutely recommend the Blackened Ahi if you have anything.
(4)
Mary T.
As we were seated I ordered a martini. It was good, but not the best martini I've ever had. The wine selection was pretty good. Our server brought over some edamame which were salted and spiced perfectly. We started with a few plates: calamari (was decent), tuna tartare (fresh and very good), and a house salad (basic but good). I had the scallops for dinner with a hard sear and they were prepared perfectly! The scallops were very good. I also tried the surf and turf with steak and shrimp. The shrimp were slightly overcooked but the steak was very good. We decided against dessert because we didn't have any room. We order coffee and it was good. They brought us out a little dessert to end the meal, it looked like a carrot cake but tasted like something far different. The service was good and the food was good. I will return. Enjoy and Cheers!
(3)
Pat W.
Been a fan of Roy himself for year's when he was at 385 North in Los Angeles. Followed him to Oahu and Maui after he left the mainland. The original Roy's experience can't be duplicated from the staff we met in the begiinning. However, this last time we had dinner 2 times at the Kaanapali location. The hostesses are always very accommodating and gracious. My favorites from what I had were the seafood risotto and the banana crisp dessert. Not everything was out of the ball park but our server the first night, Weston, was terrific and made sure we had a great time. Have to thank him for his recommendations.
Without stepping foot in here I'm not happy - as advertised on their website, they do not offer an aloha hour (or happy hour), as every other Roy's does, including Carmel California. Is Maui too good for this or something? And I don't appreciate the rude tone on the phone, like I'm crazy for calling to ask when their happy hour is. Yes, I can afford dinner at your establishment, I just enjoy happy hour and the laid back feel - especially while in Hawaii.
Roy's was awesome! We were there a night while they had a trainer present so the staff seemed on point and on their game. My one reason for not giving the 5th star is that the steamed clam app was wayyy to salty. They were out of my scallops set, but were eager to make it happen and made me a special dish. We mentioned we were celbrating a recent engagement and got an awesome pineapple upside down cake. Thanks crew! Ps: Keep an eye on those steaks, we ordered Med and it came out Well.
(4)
Tom S.
We loved Roy's food , service and atmosphere when it was in Napili, but did not enjoy the first experience after its move to Kaanapali on a golf course. It is a much larger space, less intimate, and very loud. The service was also not as personal that night. We gave it another try on this trip and our opinion on the atmosphere did not change, still hard to hear at your own table. The service was good, and food excellent. Had a great bottle of Bracott Estate Sauvignon Blanc ($46) from New Zealand, went perfectly with fish dishes. The 5 spice duck breast appetizer ($16) was cooked and seasoned perfectly. My wife and I both had Roy's Classic Trio ($41), three different fish and preparations, and they were all delicious and attractively presented. Each had its own mini side accompanying the fish. It was financially helpful that my daughter had the Keiki meal ($12.95) which was a 4 course dinner - cheese quesadilla, carrots/celery with dip, entree and homemade ice cream cookie sandwich. Her entree was a nicely grilled salmon and non-fries side. We enjoyed the dinner, but for the price would prefer a better atmosphere than the loud country club setting. Roy's is no longer a "must" for us in Maui, but we will still consider it simply because the food and its presentation are so well done.
Best dinner ever!!!! We went ther without reservations and though the place was packed we only had to wait 15 minutes. Our serverwas great and very attentive. The food arrived in a timely manner and was very delicious. My only complaint might be the noise level. Children's menu was superb.
(5)
Amanda M.
After visiting Roy's on the island of Hawaii, this Roy's location was a bit disappointing. The interior decor and atmosphere is nothing to rave about, and dress code has obviously taken a turn for more casual, with many diners wearing baseball caps and flip flops - even the hostesses. The night we visited, our hostess and waiter service was less than friendly, which kind of ruined the meal. They were out of a few items on the menu, which was disappointing. However, the Mac-nut crusted fish was good, as was the Caesar salad and the Lava Flow drink.
(3)
Steve V.
A great Hawaiian Asian fusion meal, but before I give you my thoughts, let me tell you that if you are only looking to have 1 fancy, expensive meal while visiting Maui, your first choice should be a visit to Mama's fish house in Paia. Roy's just moved to a new location in Lahaina on the Kanapali golf course resort. The restaurant is very spacious and modern, but doesn't have a cozy, warm ambiance like other places. Since the room was large and crowded, it was very loud and hard to hear the people you sit next to. As for the food, a nice, diverse menu. Some items were local, others were not. Good mix of seafood, meat and vegetarian options. Also, the menu changes daily, so some dishes you see on Yelp may not be available when you visit. Here is what I had: -fish trio combination: 3 pieces of fish, about 2.5 ounces each. Ours had mahi mahi, ahi tuna, and kona kampachi (I think...some local fish with a K). The mahi mahi was the best and came encrusted in macadamia nuts and placed over a potato with a lobster glaze. The ahi was seared, rare and also tasty. The K fish was steamed..just ok...a little bland and took on the taste of the soy sauce it was paired with. Dish was about $42. -seafood collection: clams, one scallop (a little undercooked), shrimp from Molokai, and mahi mahi. Seafood was in a rice/congee sauce with bacon and bok choy. Cost about $35. For an appetizer, they give everyone complimentary edamame. We didn't order any additional items, although the crab cakes looked good. For dessert, per Yelp recommendations, we got the chocolate cake souffle...really rich and paired with vanilla ice cream. $9. Other desserts looked good too. We also got a couple of signature drinks including a mango mohito and a lychee sangria...both tasty. Service was average. No complaints, but nothing special either. No valet. Self parking, which I prefer, so no complaints. Overall, good food. For a new location, I would have expected a place with an ocean view (rather than a golf course). I would return, but would also consider other fancy dinner options.
Poketini was delicious, but the spicy ahi sushi roll was deep fried and we sent it back. Butterfish was very tasty and my spouse loved the sampler with three types of fish. Beautiful presentation and attentive waiters. Very expensive...over $120 for two with no alcohol.
(4)
Steven C.
Great service. Waiter was happy to answer questions about menu and had great suggestions. Best filet I've had and mahi was out of this world. Definitely a must go!
(5)
Steve H.
Macadamia encrusted Mahi Mahi. That's all you need to know. Beyond that, food was served cold and terribly over priced for modest portions. One in our party sent food back only to get it returned to her apparently microwaved. Fool me once.........
(1)
Shayne S.
On our annual trip to Hawaii, we always add Roy's to our list of special dining experiences and this year was no exception. In years past, we have always enjoyed the food, service and overall dining experience. However, last night was one that Roy Yamaguchi and his management team needs to learn from. Where do I start... Well the highlight was the fact that last night was the opening night of Roy's new location in Kaanapali! It's a much improved location that overlooks the golf course through a wall of windows. The interior is very similar to the other Roy's I've visited, welcoming but not overstated. I was fully expecting that there would be issues knowing it was the opening night, but the list of challenges continued to grow as the evening continued and well beyond my expectations. The issues start... We were sat down with four menus and two had nothing in them - ok no big deal. Napkins and silverware were not on the table and didn't show up for a while, well after the Edamame was delivered and all seven sets of hands were sufficiently in need of a napkin. The drinks from the bar were atrocious. The first round of beverages were so slow that the waitress was apologizing on more than one occasion. At one point it seemed like the manager got involved and the drinks were finally delivered. To make matters worse, it didn't get any better when I simply ordered another glass of Cabernet. How could you mess this one up? Again the time to simply get a glass of wine took forever! I wasn't timing it but geez, it was terrible and again the waitress was again apologizing for the extreme delay. When it finally came out, it was delivered ice cold! Now I can understand it being an opening night...but ice cold red wine? At ~ $15 per glass....totally unacceptable. Food was slow, but we took that in stride knowing that again, this was their opening night. I'm trying to be kind on this one, but I still struggle on how bad it was. When the food was finally delivered, it was decent - not the best but ok. What was not ok was the silverware. If you can believe it, one set of silverware had black grease on both the knife and fork and one of our guests didn't realize it until she had picked it up, used it and got it all over her hands! Not sure how this could've happened, but clearly an oversight. In the end, the waitress continued to apologize throughout the evening and the manager took one main dish off of our bill. I have been to many Roy's restaurants in past and at times even saw Roy in the kitchen fussing around the facilities to ensure a consistent guest experience. I acknowledge that Kaanapali is a new location, but I would recommend somebody spend some time fussing over this facility.
(2)
Christopher T.
What a big waste of money. First off the inside of the restaurant feels like an average diner. Nothing "Hawaiian" at all. Spicy Sushi Roll was anything but spicy. Ribeye was fatty and I've tasted better at Outback. Will never go back.
(1)
Jeffrey K.
First time at the new location. Better in theory but not in practice. New facility is large and open (think school cafeteria) but lacks any real theme or ambiance. Service was friendly and attentive. The wine we picked was not in stock which was irritating but not that big a deal. Sushi rolls were good but no better than any good sushi restaurant. All of the entrees (fish) were excellent with the exception of the swordfish in the fish sampler which was over cooked. Overall we were very happy with our experience and would recommend a visit to the new location.
(4)
Harper B.
Quite frankly, this 'Roy's" is not the same caliber of other Roy's that I have dined at. First, the ambience of the establishment is very flat - it seems more like a mid-west diner than an up-scale restaurant, and lacks the suave sophistication I have come to expect at a Roy's establishment. The check-in was also disappointing. I found it inexplicable that when we showed up, there were 4 people working at the front desk, the restaurant was almost entirely empty (we had a 5 p.m. reservation) and yet we had to wait for around 10 minutes to be seated. And there was only 1 couple in front of us, so that wasn't why we waited. As for food, the Roy's ribs appetizer was the same as other locations - declicious, as was the chocolate suffle, but the rest of the food was disappointment. Both the mahi and aki entrees were disappointing, as was the pear salad. Both fish entries seemed to be large hunks of fish that lacked flavor. Can't complain about our waiter, who was friendly and attentive. Best to avoid this over-priced and under-delivering Roy's when there are plenty of other good food options in the area.
(2)
Peggy S.
I am a very long time loyal customer of Roy's from California to Hawaii since 1987 in Mana Lani. The Roy's at kaanapalil used to be located across from my home in Kahana. We loved going there. Since the move to their new location it is as if the staff feels that they are entitled to the customers business and has no excitement about having us eat there. Twice in the last week I took my girlfriend with me for early dinner and drinks. Both times we had to continually ask for drinks, set ups, wasabi, water refills, more food, etc. I actually asked the bartender if we should come back so he could finish setting up. I also spoke with the manager, but she was just glad we left. Customer service is way more important than the food, and when you are on Maui you have many choices so the staff should be thrilled to see you. And if anyone from Roy's would like to contact me, they can reach me at 760-737-3279. I would love to share my last experiences with them.
(2)
Bill Y.
Changed locations... good for Roy! The older location was away from the foot traffic so less crowded but felt kind of dead; this place was hopping; the youngest couldn't make it through the meal because we started late, but she enjoyed what she did eat; the meal is plated beautifully and is always delicious one minor ding this night - got stuck behind a lot of larger table orders so our entrees came out a little late; wife couldn't order the lava cake as our youngest was asleep in her lap.
(4)
Adri A.
HORRIBLE SERVICE! Tonight I wanted to dine at Roys because I have dined at other locations in Hawaii but this one was truly disappointing ! We were completely ignored by the hostess and told that the kitchen was shutting down 45 min to closing. ... The hostess was talking and acting like we were a bother and the chefs were cleaning like they didnt want to be bothered either.. If you want to eat past 8:30- dont come here!!!!! I have been to the Waikiki and the Hawaii Kai location and been thoroughly impressed but this warrants a bad review. Thanks for refusing service to us ROYS and telling us that the kitchen was closed one hour to closing! what a way to end vacation at a celeb chef restaurant! It ended up being a Mcdonalds night sadly!
(1)
Frank H.
Valentine's dinner at Roy's...what could go wrong? Enough to make my special meal there not only seem mundane but a near ripoff. It turns out that Roy's decided that that evening was their last night there as the restaurant was going to move to Kaanapali to reopen in a few weeks. What that meant for us was a menu that had half the items no longer available. Couple that with a very weak tasting Pinot Noir (their only by the glass Pinot so not a likely mistake on my part) and a horrid "warm tomato and onion salad" and the meal turned into a living example of how a restaurant can go downhill by just coasting on their reputation. Seriously, that salad was a disaster. It was literally soaked (pickled?) in balsamic vinegar to the point that it was hard to suppress gag reflexes. I mentioned it to the waitress that first argued that I seemed to say it was ok (I had only tasted a less pickled corner before attempting a few more bites). I then left it to the help to pick it up. The signature short ribs were quite good. When the check came, the salad was fully priced with no more mention of this inconvenient truth that their meal was not spectacularly prepared. I paid and we left. I guess she thought I had ate the salad and was not going to allow this patron to screw Roy's out of one of their award winning meals. How dare I? I regret now paying dearly for what now seems like an empty display of good manners. Well, I left most of the salad and despite being a beginner cook I know I wouldnt think of serving anything so bad. Anyway, I had lived in Kahana over 10 years ago and loved Roy's back then. Boy things change. This restaurant is a shadow of its former self and deserves to be evaluated with blindfolds...meaning no passes for their past glory days. Yep, the salad days of Roy's are in the past. Both I and my pocketbook wish we went somewhere else. Very expensive for what is now a paper tiger.
I had written off Roy's Hawaii Kai years ago. The food and service just went downhill as Roy got so big and had a lot of restaurants. Anyway, I went the other night with a few friends and we were so pleased.The food was fantastic and the wait staff were superb.Even chatted with the manager who welcomed our feedback. I did take off one star because it took forever to get our first round of drinks and menus. After that it was flawless. We will be back.
(4)
robert a.
These people who go to Roy's and then complain the edamame are too cold or too warm, or the salmon wasn't perfect, I don't get 'em. I come to Roy's for the best, freshest local fish, and the upscale but still friendly Hawaiian atmosphere. And they don't disappoint. Roy's still rocks. Why would you come to Hawaii and order salmon? Do you know where salmon live and grow? Do you understand that salmon are predominantly cold water fish? And lay eggs in cold mountain streams on the mainland? So salmon in Hawaii is imported, right? Yeah, not smart. Experiment with their Big Island beef if you want. But I still come to Roy's for the freshest local fish prepared Hawaiian style, which usually means a little bit sweet. Misoyaki butterfish, teriyaki whatever, etc. Roy's does not disappoint. By the way, they have the best value kids meal on the island. About $12 gets the kids a four course meal and we're talking real food, seafood that an adult would want to eat, an enormous dessert - not just chicken strips. When in Rome do as the Romans. When in Hawaii order misoyaki butterfish at Roy's. you will not regret your meal here!
(5)
Shane-Brenda M.
A wonderful place for a nice dinner, not inexpensive but worth a splurge every now & then, the wait staff is excellent.
(4)
M H.
We had beef and pork for dinner. The steak was cooked to perfection! The pork chop was large and very tasty. Pork chop was served on creamy mashed potatoes with a pear reduction - yum yum! The service was very professional. This was our first time dining at Roy's and we are very impressed.
(4)
Ali W.
Here are what we ordered and loved: surf & turf pizza: lobster claw, beef tenderloin, truffle aioli honey mustard beef short ribs butterfish with miso marinade cherry and white chocolate cobbler I have always been a Roy's fan, even though it is a chain. I consider Roy's a "fancy" restaurant, but not in a snobbish-fancy way. There is no ocean view at this location, but who cares, the food is what I came for. If you don't want to have great food in a strip mall-like locale, then feel free to go where all the other snobs go -- those highly commercialized beachfront restaurants on Front Street...and have your wallet robbed by subpar food and time robbed by whale-watching tour salesmen. Pssst: Whale-watching is free at McGregor Point on Honoapiilani Highway. And no, I am NOT bitter about paying to watch whales when it is really free...
(5)
Rich S.
No mater where you go to Roy's in the world the food is always great, never been disappointed with a meal. The service usually excels also, service this day was fine, but nothing more, Roy's used to be special, it's now generic and routine. Roy's in Kanapali has a lot to be desired in ambiance, nose level, and there is certainly no way you could call this place romantic. What used to be a white tablecloth, finely set table type of place has evolved into a setting no better than an Olive Garden. No preset plates, no table cloth (don't even recall place mats, but perhaps they were there) cheep silverware, no ambiance at all, felt like a noise cafeteria. I'm not fond of paying $40 plus per entree for a setting like this, hopefully this minimalist trend is not taking place at other Roy's locations, or my 15 year love affair of this place is over. There are too many other upscale restaurants to try that have fabulous food and a setting to match.
(2)
Vince L.
I've been to the location in Pasadena and loved the short ribs there so I decided to have the same dish in Maui. It wasn't same as I found out. It was on the salty aside and lukewarm. The server was friendly and attentive, so I gave it an extra star.
(3)
Raghav V.
I went to Roy's after a few hours of snorkeling. They served lunch only till 2 and have a light menu after that. We had the short ribs, spicy tuna roll & the burger. Burger was ok, tuna roll was very good and short ribs were awesome. Bill was about 150 bucks for food and 6 beers. Good view of the golf course from the restaurant.
Let me start by saying I'm never ever disappointed in the food at Roys. It's always great - no matter which location I eat at. However, the Roys on Maui is not amazing. It was convienently close (walking distance) from the Marriott where I was honeymooning, but not along the coastline, but instead in the middle of a golf course. The interior is bland, with cheap looking carpeting and it was long and narrow and simply just not an inviting dining room. Our server was great, but we went on my birthday during our honeymoon and although my wife made a point to mention that when making the reservation they didn't acknowledge that at all. In San Diego, they make you a special menu, offer you a complimentary desert and make a big to-do about your occaision... this time they "forgot". But back to the food, they had a great selection of Roys' favorites and a nice array of local fish options. They have an extensive wine list and we enjoyed our meals. I guess what it comes down to, is that for a Hawaii based and originated restaurant the San Diego Harbor location is superior in many ways... and since I have that to compare it to, this place just didn't live up to my expectations!
(3)
Brad S.
Not bad, but nothing special. Has a nice open kitchen, but I just didn't think the food prep was quite up to snuff. I had the Waipoli salad, which was a ceasar with local anchovies I thought. The greens were drenched in water, and flavorless. The anchovie must have been mixed into the dressing, because I didn't see them, and I also couldn't taste them. I had the three fish fusion. The Pesto Jengo mahi mahi was easily the best of the three. The mahi was perfectly cooked, and the spicy soy sauce was a nice accompaniment. The blackened seared ahi, was so thick that it was effectively just a large block of raw tuna. The texture was nice, but this deperately needed some kind of sauce, as rare tuna is just boring. Finally, there was the macadamia encrusted shutome. I thought this was interesting, but largely a failure. The fish has a very substanial texture, and I didn't think the crust and minute amount of sauc provided enough flavor to pair with the hearty fish. While pretty, I also thought the lava flow cocktail I had here was the worst I sampled on the island.
We went here last week during our vacation in Maui. They easily accomodated our group of 12, it was pretty dead on a Wednesday night. I like that they brought out edamame while we browsed the menu. If you ask for homemade bread they will bring out warm crusty rolls fresh from the oven. I sampled a couple of apps - the crispy potstickers and the ribs. Ribs were REALLY good and tender. Potstickers had a great texture, but I wasn't crazy about the filling. I heard rave reviews of the caesar salad from my friends that ordered it. For dinner I had the macadamia crusted fish, it wasn't mahi but you can ask for mahi if that's what you prefer. It was ok, just missing seasoning. After I requested some sriracha I was good to go. My boyfriend's steak was really good - really flavorful. Our server was patient with us and we closed the place down. I don't really think this is a must-do when you're in Maui...then again I don't think much of the restaurants in Maui are that great overall. Near Maui Brews in case you're interested, but not much else.
We'd been to a different Roy's and liked it a lot. Here I was just hoping for a place where, though we were paying exorbitant tourist prices for the food, at least we weren't also paying for the view. For all that, I was disappointed. The service was rather inattentive, with courses coming out at different times (this might have been intentional so we could share, but since my wife didn't like what I ordered and I didn't like what she ordered, it didn't work too well). The food was hit-and-miss and certainly not worth the price. The mahi mahi was delicious but the opah was greasy and overcooked. I would have told the waiter, but he disappeared until dessert time. Desserts were good but nothing you couldn't get anywhere else.
(2)
Jennifer B.
I've been a big fan of Roy's for many years in various cities. When I was in Maui last week, I couldn't wait to go to the one in Kahana. I wish I had taken the family elsewhere. Our service was horrible. Our waiter never came back after taking our order -- never got our drinks. Some other waiter came with our food, but our waiter never checked on us. I couldn't even get his attention to let him know he forgot about our cocktails. He came with them after dessert arrived. The food was good, but service also matters when you are paying $$$ for dinner. I was so disappointed & will not return there.
(2)
Orville C.
It's a famous steakhouse that you can find across the United States it's really good and being that it is Hawaiian fusion why should you not try it when you are here in the Hawaiian islands. You can't go wrong with a filet, or a solid piece of Ahi... but you are at a steakhouse indulge yourself get a piece of red meat! And chow down! if you are really concerned and want a piece of fish go with a surf and turf option, it's just so good actually I think I will have to go to the local Roy's here in LA next month it is that good! and our server how awesome was she, we had so much fun it was almost embarrassing!
(4)
Mike L.
The level of service was amazing! My wife and I enjoyed the extra mile that the staff went for us. After the meal, the hostess came running out in to the parking lot looking for us, I thought that my credit card didn't go through or that there was a problem with the bill...turns out she overheard us talking about Malasadas (Hawaiian Donuts) and came out with a few print outs for the best ones on the island. What?! In California you have to beg or pay top dollar to get the service staffs attention let alone have them go out of their way to make your visit memorable. Kudos to the staff at Roy's! I rarely eat seafood (I mean at least 1 bottle of saki and a beer to get me to even try sushi) so I understand that this makes me a amateur when it comes to judging quality fish but, I LOVED IT. With one local beer in me, I felt that seafood was worth a try. My wife and I started with crab cakes. Absolutely delicious. She had to fight me off. The crab cakes and sauce had my taste buds firing, so the better half and I decided to split the the trio plate, with a substitution of Ono. Amazing. I suggest you do the same. The chocolate souffle was great too. We got word that it was killer but took a while to make, so we order this dessert dish midway through our meal for timing purposes. Glad we did, it was great and would definitely be worth the wait. Overall the experience was stellar, and it wasn't because of the booze or the fact that the wife and I were in Maui. Roy's is a top notch establishment that made us feel like we got the treatment our dollar deserved.
(4)
Eric J.
We dine here 1 night during every trip to Maui! Excellent service, exciting menu. Nothing else to say! Just do it!
(4)
Kitty M.
Food was bland and extremely expensive for what you get. Specifically, do not order the whole crispy fish. I have been to many Roy's and this one is just not up to their normal standards. Would not recommend it.
(1)
Susan B.
The best meal we had while on Maui. Excellent food, the opah and ahi were amazing, excellent service.
(5)
Amanda Z.
We chose this place for our one "nice" dinner with our in-laws based on Yelp reviews and as usual, we were not disappointed! Roy's compares favorably to other restaurants with similar prices at big cities on the Mainland. We really enjoyed all of our entrees (the fish was cooked to perfection and the short ribs were amazing) and the service was terrific. The chocolate souffle and pineapple upside-down cake desserts were both the best we've ever had. It's also not really Hawaiian themed---just a nice restaurant at a country club, which was a nice break. One of the few places I ate on Maui I felt was well worth the price.
(5)
C K.
Monchong was delicious! Pricey but worth every penny. Current location is so much better than when the restaurant was in a strip mall.
(4)
NandK O.
Always solid. Great service. Wonderful experience for the family. I love how they bring out different "courses" for the kids menu. Nice place, missing Maui already...
(4)
Nicole S.
My fave restaurant in Hawaii. By far. Amazing fine dining hidden away in a Lahaina strip mall. It's definitely not a cheap night out, but soo worth it. Went here for a family dinner for 9 so we were able to order almost EVERYTHING on the menu. What we had: Starters: Lobster/shrimp pot stickers with firecracker dipping sauce (couldn't stop eating them) Spare ribs Sampler plate that included MORE pot stickers, more ribs, shrimp skewers, some sort of Hawaiian fusion egg roll, and yummy ahi poke Since there were so many of us, Roy's also comp'd us some tempura fried sushi rolls :) Main Course: I honestly can't remember what everyone else ordered, but I ordered the Misoyaki Butterfish and that's all you really need to know. It was so tender and not overly glazed. They even threw on some veggie sushi on the plate, which was ok. Nothing else on the menu really matters haha, but they have a good selection of local fish plates, meat, and surf & turf combos. Drinks: Li Hing Martinis & Li Hing Margaritas--so bomb. If you haven't been to Hawaii and tried Li Hing Mui, you are missing out. It's this tangy plum seasoning that you can put on practically everything. It's delicious on fruits, candy, shave ice,... and drinks! Dessert: The chocolate souflee w/ice cream was delicious. After the main course I didn't think that I would even have room for it, but after seeing it I somehow managed to fit some in. The only downside was that you need to order it when you order your appetizers and entrees because it takes so long to make. Overall: Bomb.
(5)
Alice D.
Wow. What a great meal. My parents are REALLY hard to please when it comes to eating out (they like super simple / basic / comfortable food) and although they thought they'd be overwhelmed by the menu, EVERY SINGLE THING we ordered was just awesome. My brother had sushi - which was super tasty, loaded with different flavors. Husband had the meatloaf, which he described as, "succulent and light all at once - meatloaf, elevated." My mom had the butterfish and practically licked her plate clean. I had the seared ahi. We all enjoyed our food so much that no one even wanted to share, so as not to lose any precious morsels. My mom also had the molton chocolate thing, which she loved. Brother had the pineapple upsidedown cake, and we tried the smore thing (which I probably could live without, it was great, but I'm not really a dessert person). Our server was nice, but not pushy. The atmosphere wasn't exciting, but the food was so good it didn't matter. We actually only went to the restaurant because my husband has done some advertising work for them and thought, it just seemed like a fun, "once in a lifetime" type meal (i.e., we'll try it out once, but probably not again) - but honestly, I'd go here in a heartbeat the next time we visit Maui. Loved every bite. Super impressed, especially knowing they are a chain restaurant.
(5)
pauline w.
The food and the ambience were nothing more than mediocre at best! I ordered a tofu dish which was just OK, and for a whopping $22! The most expensive piece of tofu I've ever had. Won't bother going here again if I'm ever in Maui.
(2)
Tiffany A.
I thought Roy's was great. I was referred here by a guy I met at our resort. He said it was the best place to eat on Maui. It was outstanding, especially since we ran into a few places that were terrible on the beginning of our trip. Glad we found Roy's.
(5)
Matthew A.
We love the Roy's in Hawaii and have experienced every one. While each and every Roy's is special and unique, Roy's Kahana is our favorie. We go everytime we're on Maui. There is a committment to quality and service at this restaurant that keeps us coming back. Roy's takes some guff from Yelpers cuz it's a chain. So what? The single thing that sums up Roy's Kahana and the other Roy's in the Hawaiian chain is consistentcy. It's always a fantastic experience. Not hot and cold like some other 4-5 star restaurants in the islands. I'd love to say the one-of-a-kind restaurants we dined at were at least as good as Roy's this year but they weren't. We've never been disappointed at Roy's Kahana and they go out of their way to make sure our experience is a memorable one. The food and service is always first class. BTW Roy's Kahana is moving to Kanapali beach adjacent to the golf course. They anticipate the move will occur in January 2012. The GM at Roy's Kahana wasn't sure if they will rename the restaurant to Roy's Kanapali or Roy's Maui. Be sure to keep an eye out. BTW The Roy's in Hawaii are owned by Roy. The Roy's on the mainland are owned by the parent company of Outback Steakhouse. Probably the reason Yelpers notice the diffence in Roy's when in Hawaii.
(5)
Jake H.
I love Roy's! No matter where I am in the world, I will always go to Roy's if I see it!!!! Fresh food! Tasted delicious!
(5)
Matt B.
This place is awesome. Friends told us about it so we made the 45 min drive and it was totally worth it. I honestly had an orgasm in my mouth when I took my first bite of my filet mignon. Definitely make a point of visiting this place if you are anywhere in Maui! Ya it's pricey, but it's worth it.
(5)
Julia D.
The waiters here were nice and attractive--total plus! I got pasta primavera because I don't love fish. It was decent, but not worth the price. The chocolate lava cake was incredible--moist, sweet, and perfect.
(3)
Jessica S.
This Roy's doesn't compare to the Hawaii Kai location on O'ahu. I was disappointed because service wasn't as great as I would've liked. They weren't as attentive as I've experienced before. The courses were sparsed out in odd times. First, sushi here. Then, all the other appetizers with the entrees? Weird. Also, it takes 35 minutes for hibachi grilled tofu in ponzu sauce to be brought out? Delicious, but disappointed.
(2)
Debbie M.
We were Kaanapali the last week of August and went to Roys for dinner our first night. The atmosphere is bleak and loud, the food is OK, there is no view at night. Our waiter was very good ... but not good enough for us to go back.
(1)
Rick D.
We had the Ritz-Carlton (where we stayed) make our reservation for tonite, for which we have a confirmation letter from the concierge, at 6:30 pm. When we arrived at Roy's the host acted like we did not have a reservation and then asked us to wait to the side (we are a gay couple, which is relevant) after we waited to the side a straight couple came in after us and were seated right away in a prime spot at a table in front of the windows. After another 5-10 minutes we were seated in the corner of the restaurant. To add insult to injury, when our courses arrived the food was just dropped off. The straight couple next to us who had the same appetizer had an explanation along with the food delivery. While the food was excellent the lack of acceptance at this restaurant is horrid. I will NEVER eat at another Roy's restaurant.
(1)
Davey M.
Roy's is good. A great place to get well made fusion food. Our overall experience was nice. It was kinda overpriced but good none the less. I had a the Bone in Maui Beef Rib Eye. It was real good. It had a earthy tone to it. It tasted like what beef should taste like, meat. It was good all the way up until I got to the meat near the bone. It was undercooked and sinewy. My wife had the Scallops over a lobster risotto. It was again a good dish but got to be too rich by the end of the dish. The redeeming factor of the night was a Yuzu Panna Cotta. It was so refreshing and a great and I mean great way to end the night.
(3)
John T.
Roys in Kahana was a very good restaurant--good food, atmosphere and service. The Kaanapali Roys is extremely loud, has poor service and the food is not up to Roys standard. Why? The restaurant lay out is rectangular: with no sound baffling and high seating density. Located next to a Pro Shop the bar services golfers which add to the considerable noise level, The kitchen is too small for a restaurant of this size causing slow service which coupled with the "jet engine level" noise makes for a very poor dining experience. We have been Roys customers for 21 years but will not dine there again. Sad because the Kahana place was one of our favorites. .
(1)
Katie M.
We went to Roy's last week for our last night on Maui. The food was delish. I think most of our table got the entree that had a taste of their three most popular fish dishes and everyone was very pleased. We mentioned over the phone we were celebrating a few different things on our trip, and they brought out a complimentary appetizer and dessert, which was very nice. Our server was a little snarky, and considering you're dropping $75-$100 per person, he didn't take much time to explain the concept of the restaurant, or talk with us, but this was the only downfall.
(4)
Joey C.
As the saying goes, as good as it gets !! We frequently dine at the Roys in Newport beach. They have exquisite dining. Worth the price you pay for. But here in kaanapali , there is something different, from the staff to the food. It's just a par up the score. Can't really,put words, but if you have the budget to do so, when you are in kaanapali , try then Roys restaurant .. Won't regret it
(5)
Erin R.
Fresh and delicious food within walking distance to the Marriott Maui Ocean Club (where we were staying). Trust your server (they know their stuff!) and try the prixe fixe for a taste of everything.
(4)
Becky L.
I'm from Cali (LA), so when we come to Maui the food doesn't always measure up. Roy's was decent. I wouldn't say exceptional, although the service was. Staying at the Westin, I have yet to find any food within walking distance that is in fact something I could rave about. Everything on Kaanapali Pkwy so far has been decent, haven't found anything exceptional. If you consider that, Roy's was good, but like I said other than the dessert, the food didn't seem to make me say "Oh my God." Roy's has a very nice atmosphere, but not quite sure if it's worth the high price. If I'm going to get decent food I'd rather just eat at the restaurants along the beach. If you decide to eat at Roys, the chocolate souffle and banana kobler are delicious! I would go back just for dessert :)
(3)
J K.
The best. This is THE place to enjoy truly fine food at an affordable price while visiting Maui. It isn't fast-food cheap, but it is "affordable" considering the island and upscale dining. Before going in we initially hesitated after arriving at a strip mall and parking next to the golden arches. The location is curious and makes one wonder "Are we here? At the right place?" We didn't go for the view, we went for food...so in we went. Unlike other facilities that hang their culinary talent on eye-candy and sunsets, Roy's simply remains focused on the food. They have to because, frankly, there isn't much of a view. I'm glad we hoisted ourselves up the stairs because the entire meal was absolutely outstanding. The staff was professional and friendly (without artificially overdoing it), and the quality was evident in everything that mattered: The food, the service, and the management. We started with two appetizers -- pot stickers and lumpia. Both were actually so good that it's difficult to rank or articulate...the sauce used was unquestionably unique and lived up to the "fusion" marketing. Both were very, very good. Unlike anything I've ever eaten, the chef somehow managed to combine the familiar with the exotic thereby injecting each dish with a signature not found elsewhere. The entree for each of us was a fresh fish, locally caught that day but not overly hyped. To me this implied a casual obviousness for "freshness" that didn't need to be sold, yet became evident when the dish arrived. It was expertly seared, perfectly cooked, and smacking of what other restaurants strive for. Again, very good indeed. Desert. A hot pineapple cake-dish with ice cream that needed to be ordered when the entree arrived since it takes 20 minutes to prepare. (Yet another good sign that imparts a focus on quality and taste without needing to over sell it.) It was fantastic...and worth the slight wait. We were done with the fish so quick that we should have ordered desert when the appetizers arrived! Not their fault, obviously, and instead a testament to the overall meal. Worth the time, worth the location, and way, WAY better than Mama's. This was the best, as in beats-all-others, food I have ever eaten. Not hype. Just good.
(5)
Judy Y.
I enjoyed a lovely birthday dinner at Roy's recently. Even though I made reservations, we still had to wait approximately ten minutes before the boyfriend and I were seated. But it was a Saturday night and fairly crowded, so maybe that accounts for the extra wait. We started with the lumpia appetizers, which were fried and crispy yet delicate, served with a black bean "dragon sauce" that was sweet with a little spice. I ordered a Blue Hawaiian cocktail, which was okay, but nothing exceptional in flavor. Next, we split a pear salad with mixed greens that was tasty and fresh. I appreciated the restaurant staff splitting the salad into two separate plates for service. For the main course, I had the macadamia crusted Ono fish served over asparagus stalks. It was one of the best seafood dishes I've ever eaten! The fish was perfectly cooked, tender, moist, and tasty with a delicious nut topping. My partner had the salmon served over buckwheat noodles and he gave a thumbs up, complimenting the variety of flavors in each bite. Roy's prides itself on serving only fresh fish, and these two dishes fit the bill. Because it was my birthday, Roy's served a complimentary small slice of banana cake that was beautifully presented with a Hawaiian birthday greeting written in chocolate sauce on the plate's border. Thanks to Yelp check in, I also scored a free molten chocolate souffle. That is a must order! The cake is baked fresh to order so you need to order it about 20 minutes ahead of time. It's a moist and rich mound of chocolate cake, and when you dive into it it a fork, there is warm chocolate sauce oozing out. Served with a scoop of ice cream, this dessert is simply divine. The waitstaff was excellent, they even refolded the table napkin when my date went to the restroom. The assistant manager or manager also stopped by our table to check on our satisfaction. Because it's Maui, you can feel comfortable dining in casual wear and sandals or flip flops, even if it's an upscale restaurant. While the prices were on the higher side, they were not outrageous and I believe you get excellent quality and value for the money. Roy's is a great dining experience for anyone visiting Maui.
(5)
Corrina C.
decent food, service was wonderful, view of the golf course was nice.
(3)
C. H.
I had been to this Roy's many times before on family vacations, and knew they'd be a great spot for my honeymoon. The food was great, the ambiance was perfect, service was outstanding. We loved it so much, we went for dinner twice in a week!
(4)
Monica M.
The first trio fish plate was really good! Not the best restaurant in Maui. Go to MALA or Honu instead or plantation house restaurant before sunset is incredible!
(4)
Robert M.
Roy's is a chain, but in my mind this is the only "Roy's". This Roy's is much better then the ones I've been to in Southern California. In some cases the food may be the same, but its prepared better. Clearer flavors, and more what you would expect from a high end restaurant. High end on Maui I like this place, Mama's and David Pauls, and for me this place is the closest =).
(4)
Graham T.
The best dinner I had during my recent trip to Hawaii! Exemplary food and service!!!
If you want to spend a couple of hundred on a good desert, this is a good place to go. Otherwise, go elsewhere. I was so disappointed.... When we visited Maui 10 years ago that was the best meal I had ever had. This time was the worst I had while in Maui.
(1)
Victor T.
Keep coming back and never an unhappy night. Very kid friendly and their 4 course meal was fun and engaging. Service was amazing, good connection with server and she definitely was well trained on hospitality. Fish dishes (butter fish) were so amazing, sauces so lively and unique and just earned the top dinner all vacation. A definite go.
(5)
Nakul V.
My wife and I along with our two young kids went on December 18, 2013. We ordered one of their seafood trios, grilled chicken and a kids meal. The food was good to excellent in taste, well done, and reasonably well presented. They had fresh hot rolls with the meal as well. Service was overall good, but the servers seemed to be under pressure. The place was a bit noisy, but that's good if you have small kids with you. Ambiance was OK. We are likely to go back next time we are in the area.
(4)
Nicole H.
Food is outstanding!!
(5)
Katherine T.
Just get the surf and turf. Duck is amazing which went super well with the sweet purple mashed taro (?). Ono fish went super well with the picked sliced vegetables. Mojito was delicious and boy was the service awesome! Definitely leave room for their famous dessert too. I only wish the view wasn't of a hotel and their golf course but I'd rather have great food than blah food with a 50% jacked-up price just because there's an ocean view.
(5)
Barb W.
We have been going to Roy's in Kauai and Maui (Kahana location) for many years - we loved his Nicolina's Restaurant in Kahana as well and were sorry when it closed. However, I have to say that we are really disappointed in the new Kaanapali location. The food was fine, (not stupendous as I remember), but the ambiance is just awful. Big TV at the bar, cold, sterile, no ambiance at all in the restaurant. I never minded that the Kahana location did not have a view, it was lively, fun, wonderful experience all around. Service was fine. I have to say though, this location does not leave me wanting to return. We shared the shrimp gyoza (slightly undercooked wrapper), and the pear salad (nice but you can get a pear salad at many places), then had the seared ahi and the mahi mahi. Both were excellent and perfectly cooked. We skipped dessert. It just seemed liked such a blah atmosphere for an upscale experience. In past trips to Hawaii, I have dined at Roy's 2-3 times during my visit. Not this time. With all the exceptional choices on Maui, I'm not sure we will be back to this location on future trips. If I had a choice on the rating system, I would give 1 star for the ambiance, 3-4 stars for the food, 5 stars for service.
(3)
Ruggy J.
If you've been to one Roy's Restaurant, you've been to them all... in theory. But when you're on the island of Maui and being drenched in sun and kissed by 80 degree trade winds, it makes a trip to Roy's just that much sweeter. A definite a must stop when bumming around Kahana!
(4)
V M.
Had very high expectations walking in..The food was just average.. My butterfish entree had way too much sauce. I had the appetizer portion of Mahi Mahi as well, which was just average.
(3)
Gail B.
Honestly I don't know what the big deal was about this restaurant. The only thing that really resembled "fine dining" was the price. I mean don't get me wrong, the food was good, but was certainly not anything spectacular and definitely not worth $160 for 2 of us without alcohol. And the portion size was too small. Not that I am looking for take-home's but for what I am paying I expected more. Service was ok. The chocolate souflee was good.
Have frequented Roys on Maui for more years than I care to count, but over the years the old location felt tired, dingy and not a must go to anymore. Well on our return trip recently, we decided to try the new location....what a great decision that was. Open, fresh and great location....right at the entrance of the main hotel area in Kaanapali. Made res for a large group without any issues. Dan the manager that night was totally on the ball. First table location was not a good fit for us, but without any hesitation changed with nothing but smiles from the attending staff. He continued to hover around to make sure our or other table were well attended Service: Spot on. Any waiter passing by would quickly remove empty plates, fill a glass of water or fill in a request. Food: As one would expect from a smooth kitchen. One order came in undercooked but was quickly taken care of and returned. Atmosphere: While not as fancy or updated as other Roy's locations I have been to, it is comfortable and not overly loud as long as you stay away from the bar area!!!! Have rated old location with 2 stars...5 stars this time. Will deffinitely return soon.
(5)
Bryce F.
Attentive service and incredible menu, even for the kids. The service really surprised me for this known chain; I was fearful it was a tourist trap. It was the sort of thing where every time I needed something our waiter seemed to appear. The noise level is a legitimate downside.
(4)
LookingAtCars L.
We followed the Roy's trend from Oahu and visited the Kahana location for a perfect final dinner on the islands. Roy's Kahana won us over yet again. The food was completely delicious. I couldn't decide between a dish of three preparations of fish and a squid ink pasta dish. The server insisted that if he were in my position, he would order the fish. Not ten minutes after my wife and I ordered (I went with the fish), a server comes over to drop off an extra complementary bowl of squid ink pasta "just in case we wanted to try it." It was an incredibly thoughtful move on behalf of an excellent server. The pictures on Yelp really don't do the dishes justice. Everything is executed perfectly, fish is prepared and presented beautifully, and every bite leaves you wanting more. And surprise - another complementary dessert congratulating us on our marriage! The location is ironic. It's tucked into the upper level of a strip mall area with little view of the ocean, yet almost every table in the house was full. You don't come here for the sunsets, but the food more than makes up for it. It's totally worth the drive at least once, even if you're staying as far south as Kihei.
(5)
Matt R.
Probably the best meal we've had while in Maui. Not a cheap night, but it's worth it. We had the ribs to start (excellent), I had the filet and even well done it was still tender and juicy, and he had the chicken which was excellent. To top it off the chocolate souffle was excellent. Great find, although it does look strange being in a strip mall.
(5)
Sophie X.
The food looks fancy, the taste is average, however the price is bit high. The service is good, and overall I would give them three stars.
(3)
James H.
The fish is as good as it gets. The location is a bit hard to find. Make sure to look up or you'll miss it.
(5)
Steve A.
First off, I am a regular Roy's customer. My primary Roy's is in Newport Beach, but I've been at a few others. This is important because not every Roy's has the same menu. This particular location wasn't as great as the Newport Beach location, but it doesn't mean this place has nothing to offer. So onto the review. --- Environment --- Located in a strip mall, it's not the most glamorous location. Still, there's plenty of parking and the interior is decently 'fancy'. The restaurant is on the second floor, so it does lack a bit of visibility for outsiders like me. I did expect an ocean view at just about any restaurant in Maui, but this place was surrounded by land. Not a problem. --- The Service --- The wait staff was nice, but seemed to be lacking in knowledge and general training. I keep telling myself to leave my hoity toity-ness back in California, but I can't help myself. Another waiter could be overheard describing a "very spicy rooster hot sauce that is red in color but very good." (Rooster sauce is typically Sriracha). My server didn't know if the Maui beef on the menu was grass fed or corn/grain fed. Still, attitude is 90% of service, so I can't really knock them on it. --- The Food --- For starters, we had the yellowtail hamachi and pear salad. The hamachi was fresh and well prepared, but the salad was somewhat disappointing. It was overdressed, and lacked a crispness to the ensemble. As a point of comparison, my local Newport Beach Roy's uses korean pears (aka japanese pear, asian pear, apple pear, nashi pear). This gives a nicer crunch to the salad instead of introducing a competing mushy texture. The mains were the trio and the grass fed ribeye. The trio included the opakapaka, salmon, and seared ahi tuna. The salmon was perfect, the tuna needed to be pre-sliced, and the opakapaka was interesting, but needed a different preparation. I did miss the butterfish in the Newport Beach trio, but I'm doing too many comparisons... The grass fed Maui beef was a new experience for me. I could definitely taste a more beefy, slightly gamey flavor, but I'm not sure how much of that was the seasoning and how much of it was the nature of grass fed beef. Still, I knew it was grass fed by how lean the cut of ribeye was. It was still on the bone, which is a nice touch, but the steak was missing the calotte! If you know what the calotte is, you know it's unacceptable to leave the best part out of the ribeye. Still, the meal was lean, clean, and tasty. Dessert was the banana crisp, which was kind of a cobbler-style dessert with a scoop of vanilla ice cream. This is where our meal came together. Wonderful dessert with cute dolphin crackers. My girlfriend and I did the dolphin kiss with the paired crackers, and immediately proceeded to bite the heads off. Good times.
(4)
Molly R.
We visited Roy's on a Saturday night. We came in sort of late with no reservation which was no problem. The seated us right away. The service was excellent. Brandon was our waiter and paid very close attention to our table making sure we had everything we needed in a timely manner. He was so good we even commented to the Manager how great he was. The food was also excellent. I had the scallops...melt in your mouth deliciousness! I would highly recommend Roy's, in fact I did to a co-worker visiting the islands this week! Amazing service and fantastic food! Loved it!
(5)
Michael K.
went to the new Roys in Kaanapali and although the food & service was up to its usual superb standards the noise level was unbearable. We told our sever and she said it is the most common complaint. I would only sit at the bar which is slightly quieter the next time we go.
I would like to give this 5 stars because the Macadamia Nut MahiMahi was superb, but the restaurant Air Conditioner was on so cold my food was cold halfway before finishing it - take a sweater & eat fast. We also tried the Dragon Roll sushi and it was the best I have ever ate. The Chocolate Souffle is to die for. One of the ad's in the brochere's says to mention it for a Free Souffle. The restaurant not only was too cold but noisy because of the open kitchen. I didn't mind the noise too much though.
(4)
Sarah B.
Food, service and atmosphere was fantastic. It is pricey, so be prepared. I have to say it was worth it. My mom had the fish trio and it was amazing. The banana crisp was too good for words. The Jack Daniels ribs were tasty, but the fish was much better.
(5)
Tupu S.
I took a day trip to Maui to look at homes and have a special early birthday dinner with my sister. This would've been her first time dining at Roy's so it was a special treat. 2 days before the trip I call to make reservations and get this special birthday dinner on the books. Since I'm not familiar with Maui, I called the night before to find out the address for the new location since the website wasn't quite up to date. First, the hostess who answered was very RUDE and made it seem like I had the nerve to ask for the address of the restaurant. Second, she rudely asked me for my name to confirm my reservation was even in the books, then rushed me off the phone. At this point I was perturbed and called my sister to find out if she wouldn't mind going to another restaurant. So the morning of my birthday dinner, I called the restuarant to cancel and the hostess who answered was also RUDE. I guess it's standard procedure to ask "why" a reservation is being cancelled, so when I advised it was because I received RUDE service over the phone the night prior she said, "Oh. Ok, well, we'll go ahead an cancel your reservation. Oh, it's a birthday celebration.. ok, well we had you down for that so we'll just take it off." WT-EFF? No apologies. Thankfully, I went to trusty 'ole YELP, where we made dinner reservations and took our business elsewhere. And TRUST ME the customer service was much better!! The drive was about 30 minutes farther however, the hostess and the entire staff were just awesome at Lahaina Grill!! If you're looking for good customer service, Roy's Kaanapali is NOT IT.
(1)
Kathy J.
Yay! Roy's is still our favorite Maui dining spot. My kids just love Roy's - Kaanapli so much that they refuse to eat at the Roy's in San Francisco because they don't want to "spoil" the experience. Ha! Crazy kids!!! Our last dinner before going home was no exception. They moved to their new location at the entrance to the Kaanapali resorts, and now have an amazing view of the golf course AND the sunset at dinner time is spectacular! Our dinner, like last year, was made extra fun with the help of "drink ninja". He again religiously topped off our drinks and they never made it pass the halfway mark...EVER. Our food was fantastic. I opted for the pre-fixed menu which was macadamian encrusted mahi, the hubby got the sea scallops, my daughter loves their dragon roll, so she got that again and my son ordered buttered noodles off the kid's menu. I love that they give the kids a pre-meal snack to munch on! Most restaurants of this calibur would normally not cater families, but I love, love, love that Roy's is all about OHANA! Of course, we finished off our meal with the chocolate souffle. What Roy's dinner would be complete without it?
(5)
Fedman T.
very average seems to have gone down hill woodlannd hills, CA location remains my favorite my rating is based on: 1. average shortribs (not flavorful), 2. poor cut of butterfish and 3. not a whole lot of amazing sushi.. why are so many items fried??? save your money and try another great fish restaurant - so many to choose from in Maui.
(2)
Leona Y.
Just dined here tonight on a Wednesday night and there were already several families waiting as well as couples who went straight to the bar once the restaurant opened. This place is located inside a small strip mall which made the restaurant look a little out of place, especially since it was right next to a McDonalds.... Ahi Poketini: Small serving which can be shared with 2 people max. We had 3 people and we each only got about 4 bites each. The taste of soy sauce was too strong; you can find better poke at a lower price. Misoyaki Butterfish: If you like Black Cod Kasuzuke, this is basically the same thing. They give you 7 oz of fish which is plently since it also comes with a side of veggie rolls (which weren't spetacular). If you are looking for a sweeter fish dish, I recommend this one for sure! My parents both thought this was the best main dish out of the three we ordered (they got the Blackened Ahi and Steamed Mahi). I take off one star since the decor in this place was not impressive. For the price you're paying for your meal, I think they can make some improvements on the interior.....maybe move to a waterfront location instead of the view of the parking lot and condos?? If you are staying in Wailea, it takes about an hour to drive to Roy's. Is it worth the drive?? I didn't think so. I most likely won't be coming back since there are most likely better places to dine at with a view of the sunset on the island.
(3)
Lori M.
Great dinner- we choose to eat at the bar and enjoyed meeting others- very friendly crowd. I'd go back - and will recommend to others. The trio of fish was amazing- each and every choice. Truly a great experience to try different sauces on the same wonderfully fresh fish. Drinks were poured healthy as well- doesn't happen often in HI. Edamame is excellent- sesame flavor- yum! The Cesar Salad was fantastic- very fresh and great flavors. Spicy Tuna Roll- delicious- wanted more more more- but just because it's one of my favorites! The Souffle was amazing- I believe my two girlfriends and I all felt that awesome outer body experience enjoying the souffle. MMmmmmmm! Thank you Adam- great bartender. Thanks for putting up with 3 CA girls. Cheers!
(4)
C. F.
Roy's didn't meet my expectations. I thought the food was only OK, not spectacular and not worthy of the high ratings people are giving it. I've been wanting to eat at Roy's for awhile and I just felt let down. Service was good. I just don't think thier prices reflect the quality anymore. Very disappointed.
(3)
Tiara R.
Growing up on Maui, Roy's Kahana has always been a family treat and favorite family restaurant and although we miss Roy's Nicolina Restaurant that was next door, we still love Roy's just as much! After a long awaited 5 years, this past Thanksgiving holiday, I returned to Roy's Kahana and without doubt, STILL ROY'S NO KA OI!.... Location is quiet and outside of Kaanapali (tourist-ville), short drive north. Awesome service! Always a great menu, fresh ingredients, fresh seafood and island free-range beef.. Other great dishes: Blackened Ahi, Macadamia nut crusted Mahi-mahi, Flying dragon Roll (the best!!), Beef short ribs.. Tried almost every dessert on the menu 8 out of 9 and I can honestly say, all were sooooo divine! Pineapple Upside Down Cake and of course, the Chocolate Souffle...and haupia sorbet was yummy, too! Overall, if you're looking for good service, nice dinner, the REAL Hawaiian Fusion Cuisine..go to Roy's! ps. Pineapple Martini's are a good way to cheers to a fun night!
(5)
Elisa S.
We had a really special meal here-- I know it's a chain, but the standards are very high at this location. The local team has done a great job of keeping things interesting and high quality, and I was really pleased to see them featuring the work of up-and-coming chefs on their appetizer menu. Everything was just really beautifully prepared and presented, utterly delicious and well served. They serve edamame for the table instead of bread, which comes nicely seasoned with sesame oil and some kind of piquant spice blend. I had a hard time not filling up on it before we got our food. Our server was friendly and personable, and the service was on point without being overbearing. The sommelier personally, and smilingly, delivered my single glass of wine, which I thought was a nice touch. Our table of four started with the lobster and shrimp pot stickers and the local tomato and kula green salad with a warm onion and bacon balsamic vinaigrette. I was slightly underwhelmed by the potstickers-- it seems like a shame to take a nice ingredient like lobster, make it virtually indistinguishable from anything else you'd put into a dumpling, and then slap a high price tag on it-- but the salad was simple and delicious, with crumbled blue cheese offsetting the flavors of the tomatoes, greens and vinaigrette really nicely. I opted for the butterfish, which was rich and delicious, with a sweet, sticky miso glaze. The portion was also really substantial. I slightly prefer the butterfish app at Sansei, which was a bit more tender, but this is also very good. The fish came with a vegetarian maki roll on the side, which I enjoyed, but I would have liked a little bit more veggie garnish to balance the size of the fish. I had the butterfish with a glass of a Roy's red blend. The name is escaping me, but it was a blend of syrah, barbera and something else that paired very well with the richness of the fish. For dessert, the table split a lava cake and a Hawaiian s'mores, which I actually preferred between the two. The lava cake was good, but I feel like there are so many good lava cakes out there these days that it is hard for one to stand out. The Hawaiian s'mores had me sitting eyes closed and blissful as the flavors and textures of the puff pastry, peanut butter, banana and chocolate ice cream melted together in each bite.
(5)
Ashley C.
It's an upscale restaurant that you pay for the mood more then anything. The food was good, however, my portion was astronomically small that I ended up eating food when I got back to the condo. I had even ordered an appetizer. Out of our group, we enjoyed the mahi mahi the best and the Zillken Riesling. They also have a kids menu which was surprising. Great service.
(4)
Steph L.
The best filet mignon and chocolate souffle I've ever had! That is all.
(5)
M J.
I would give five stars but the service at the bar sucks!!!! Then again it could be my New York standards. Either way no reason to wait for a drink while physically siting at the bar that has plenty of open seats. Service at dinner was amazing though. The rib apps tasted like PF CHangs - overly salted heavy BBQ. The dragon roll is awesome. For entree we had the crab cakes that were DELISH. However the macadamia encrusted opah- not impressed. I thought a nicely battered fish would come out instead It was over cooked and actually burnt to a crisp on side. Very sad. I'm hoping this was just an off nite. I've eating at other Roy's in New York and Baltimore and they are fabulous. Ill try it again only because I know they can do better.
We went to Roy's last Sunday night and were very disappointed! We are good customers at Roy's in Honolulu and expected the same high standard. Our food was awful, the service was worse and no one cared. The two tables next to us each sent back their food twice. We mentioned to the server that I was allergic to shellfish but did not seem to care. We cancelled our other reservation and probably will never be back. When we go to Honolulu Roy's, we will be sure to tell them about our experience.
(1)
David M.
Great food, great service all on beautiful Maui! Loved the place, but I love all of Roy's restaurant's that I have been too.
(5)
David W.
This is the 4th Roy's we have eaten at and all 4 were winners. We are Roy,s fans. we recommend shrimp pot stickers,ribs, butter fish pork potroast and chocolet soufle and macadamennut chrisp excelent wine list too. If there is a Roy,s in the city your are visiting run dont walk go to Roy's!!
(5)
Craig D.
* Overall Food & Service = (4) very good * Dinner = (3.5) good * Dessert = (4.5) Very good! Try the Hawaiian S'mores...tastes like the candy bar "Whatchamacallit"
(4)
Ellen D C.
Roy's very first Restaurent was here in Maui almost 20 years ago. His creativity never cease to impress us. After all these new restaurants popping up every where, we still always din at Roy's when we are in Maui.
(4)
Anthony H.
This was our favorite restaurant from our Maui anniversary trip. The service was great, the food was incredible, for an anniversary dinner the price was very reasonable. We went all out at this dinner for our "wedding anniversary" celebration. They serve edamame for you to nibble on as things get started. They were nice and fresh and had been tossed in a little sesame oil and some sort of hot spice. Nice touch. Then we ordered the appetizer canoe for two. I am not a fan of shared appetizer anything, but the waiter told us it was a great way to try their most popular apps. He was right. We got to sample incredible poke, ok egg roll with shrimp and lobster (flavors kinda got scrambled), very tasty and tender szechuan ribs, flavorful crab and lobster potsticker, and simple but well executed shrimp cocktail. Wife had a seafood risotto that had lobster, shrimp, scallops and a ton of fresh fish of varying types. She might not have been Meg Ryan at Katz's Deli but she was definitely enjoying her meal. Each different type of seafood was cooked to perfection. The fish was flaky, the scallops were creamy in the middle and the risotto had just the right texture. I told my waiter that I was starting to get fish overload on our trip. I was tempted by the Maui Cattle Company steak, but only if it was going to wow me. I told him that it is easy to wow me with a piece of fish than with a steak (being from Chicago). He told me unequivocally that the MCC bone-in rib eye was the way to go. OMG he was right. If I could have eaten the bone I would have. The flavor profile of the beef combined with the sauce and compound butter were unlike any steak I have had. Truly a Maui food experience. Best steak I have ever had? If not, it's definitely in the top five. We finished up with the waiter's recommendations of Hawaiian Smores and Chocolate Souffle. They also brought out a special anniversary dessert of banana cake with "Happy Anniversary" written in chocolate. I will leave the dessert descriptions to my wife since she is the sweet eater, but let me just so wow! Smores had a light airy component in the beginning with a rich finish as you delve deeper into its chocolaty depths. The Souffle fools you. You break into it and you think this will be a nice gooey sugar fest and instead hits you with a sledge hammer of flavor. Both of these are sooo good. Didn't order drinks, wine or sodas. It was all about the food. Bottom line is that the food was something you truly could only have in Maui, everything we had was oohh and ahhh, waiter knew his stuff and made great recommendations, treated us excellently, and for what we got, well worth the price. This is a definite must do if I ever go back to Maui. This was our top dining experience. Other nice restaurants we went to were #2 Mama's Fish House and at #3 The Lahaina Grill.
(5)
Lisa L.
Always a pleasure. Since we have been to several other Roy's in California and Hawaii, we weren't set on going while in Maui. I'm SO glad that we changed our minds. It was probably our best meal that week. The ahi was amazing, the service was remarkable and let's not for my favorite, the pineapple infused martinis!!! LOVE, LOVE, LOVE!!!
(5)
Brad E.
I went here with a lot of recommendations by people I talked to but I have no idea what they were so impressed by. I was not blown away by anything other than the yuppy count. I'm sure every Tristan and Brandon around were there but the food was just ok. The service was nothing I'd be proud of either. What a shame. There are so many more pleasurable ways to waste money on Maui. I wish I missed out on this one.
(3)
Chi L.
We initially didn't decide to dine at Roy's (since there is one in Southern California already), but were very glad that we did. The food (as usual) was spectacular. The menu and specials were slightly different than the ones in California. We started off with the special appetizer of Pork rib with garlic shrimp...excellent. the ribs were so tender and flavorful with slight sweetness. My main course was the classic seafood trio. The fish was very fresh and tasty. My favorite was the dessert which is different for each Roy's since the pastry chef are different. They still have the obligatory chocolate souffle of course. We had the Hawaiian Smores...puff pastry stuffed with banana and marshmellows, drizzled with lots of chocolate. Although the food was excellent, the decor of this restaurant is somewhat plain. It's not as fancy as the one in Southern California. But then, this is Hawaii, where most restaurant are casual. Many diners show up in shorts and t-shirts.
(4)
Tony P.
Absolutely amazing! Starting with the hostess that sat us down to the great manager in Daniel. Daniel was always checking to make sure things were ok and the food was cooked to our satisfaction. Daniel provided wonderful hospitality that I felt aloha. The food was exquisite as always and the portions was perfect to have dessert! I will be going back tonight and it will be a place we look forward to coming each year when we come - thanks Daniel and staff for providing my guest , my girlfriend, and I with a perfect experience with much aloha! Aloha, Tony - Huntington Beach
(5)
anne r.
Best bartenders and bar prices in kaanapali! Sean took really good care of us on our family night out there last week. Totally appreciate that level of service!
(5)
Tim H.
First of all do not go to the address that is shown on Yelp and still on the restaurant's website. They have moved which others have indicated but I thought I could rely on the website address, which was wrong. Also don't go for an early reservation unless you want to experience the noise from golfers hanging out at the bar discussing the putts that they missed since the restaurant is actually the 19th hole on a golf course and the ceiling bounces the sound throughout the restaurant. Other than that, the food is great. I've been to Roy's in other cities and have always enjoyed the small chain. If your a golfer you'll love the ambiance. However, I no longer have the time nor the interest and just cancelled a second reservation that I had.
(3)
Lisa K.
First time to Roy's. we were here for my brother's wedding rehearsal luncheon. The POG was great. The appetizers great, but not enough for 30 people to try. The main dish of ziti with chicken, run from it! It was cold, chicken was hard and dry. Butterfish tasted like just soy sauce. The riblet was amazing. The Brie spinach burger would have been better without the slimy spinach, had to take it off as the texture gagged. Desserts were amazing, BUT they served one dessert that would serve one or two people in the middle of a table of 15 guests! Are you kidding me? They brought out a total of 3 desserts for the two tables of 15 people each. Ridiculous! The puff pastry filled with chocolate and topped with a marshmallow, terrific, the chocolate peanut butter ice cream great, the sorbets great... Just wish we all could of had more than a baby spoon of each. Maybe I'll try one state side and see if I can get more dessert.
(3)
Gina B.
Roy's should really aspire to more stars... but this is the truth. The food was outstanding and made me very happy... now the service...lacking. First of all, we had a reservation and were celebrating a special night, but were seating in this weird place that looked kind of like they threw a last minute table in this spot when they realized it would be a busy night. It was right in the path of where the waiters walked back and forth from the kitchen and just felt like it was in the middle fo things. Oddly enough, our waiter really ignored us the whole time, despite our obnoxious table placement. We watched our glass of wine sit at the bar for five full minutes before two other waiters tried to figure out why it had been there so long, and finally one brought it to us... not sure where our waiter had disappeared to. He kept apologizing for taking so long, so he was obviously aware of us. We saw him interacting with other tables, so I'm not sure why we took the back burner... anyway... that really put a spoil on the night as we spent a lot of time waiting and trying to track him down. The food made up for some of the lousy service. Maybe we just got unlucky!
(3)
Barry F.
Very strong dining experience from start to finish. Two great appetizers- crab cake was moist and flavorful. Two nice golden patties in a tasty sweet and savory sauce. We also ordered the ahi roll which was excellent. Spicy tuna with a crisp delicate outer wrapper on a plate with two delicious sauces artfully positioned on th plate. Complimentary edamame also on the table sprayed with a touch of sesame oil. Not being able to make up my mind, I settled on the Fish Trio for the entree. My wife had the flat iron steak. Both were perfectly prepared with delicious accompaniments. Dessert was the Hawaii s'mores. Rich, choclatey, yummy. Service was impeccable. Highly recommend.
(5)
Andrea W.
I love Roy's! I had stopped going for awhile because I figured you've been to one Roy's you've been to them all. I am so glad that my boyfriend surprised me and took me for dinner. He doesn't even like to eat there because he doesn't like "fancy" food. "Fancy" food meaning anything that isn't chicken wings, pizza, spaghetti or a burger. I had the best dinner ever! We had the shrimp spring roll appetizer, beef ravioli appetizer, surf and turf (shrimp and flat iron steak) and soufle. It was all awesome and amazing. I wanted to lick my plate. It was orgasmic and I loved every minute of it. My shrimp had a great peanut sauce and my beef had a reduction. It was finger licking good. My meat was prepared to perfection. Don't miss out on dessert. They have great desserts. Worth it even if you can only fit in one more bite. The service was great and the manager even came by to say hello and to thank us for coming in. GO TO ROY'S! Yeah, it doesn't have an ocean view, yeah it is next to a shell and a McDonalds...but who cares? Save the ocean view for a nice cocktail outside somehwere and go to Roy's for the food. Actually go to a restaurant for the food!
(5)
David B.
I love this place. The view is not the best (it's stationed next to a golf course), but the food is amazingly well prepared and consistent. They have a kids menu which is great and not over priced considering the type of restaurant. Deserts are outstanding as well. It's probably a little above casual but not much - especially for lunch.
(5)
Andy H.
This was my third visit to a Roy's, and it just keeps getting better. Apparently the Roy's in Hawaii are wholly owned by Roy, while the ones on the mainland are half-owned by Outback Steakhouse. We were again impressed that such a nice restaurant would take such good care of our kids. Our server was outstanding, going out of his way to make them feel comfortable and welcome. He also took the time to explain everything on the menu, along with his recommendations based on our input. The Lobster/shrimp potsticker app was outstanding, as were our entrees. The desserts were awesome as well. We had originally intended to order one of the chocolate souflees, but after seeing the dessert menu, we decided to skip it for some kind of S'more on steroids (AWESOME) and a Banana Cobbler (also AWESOME). It was an all-around great experience, and we will definitely be back on our next trip to Maui.
(4)
Brandon B.
I went to Roy's while I was on vacation with my best friend, we sat down and at first we were a bit turned off by the crowd, we had been running wild all day, parasailing, partying, drinking and eating cheap food. But anyway we sat down and picked up the menus, I was exhausted and not really interested in looking over the menu and playing the decision game so I just picked the steak, steak is always a good bet usually,.......... my friend order some fish dish. After we placed our order we did wait for a while, heck, a little longer then a while.....Just a tad bit to long for my taste. Our food comes and I start eating and before I can offer my opinion my friend jumps with "This is sooooo good!!!!!" and I had to concur, my supersized steak was amazing, I like steak and like to eat it often and have had some really good steaks but this was soooooo good, my sides were perfect. The meal was cook perfectly all the way around, but service on the other hand was a bit of a disappointment, service was slow, and came to a grinding halt when we requested the check.....but even with the bad service I will still be sure to visit when I return to Maui
This place satisfied on all levels. This restaurant is upscale and will cost a bit more, but its worth it. We started with the ribs, which were tender and had a nice smooth sauce.Neither of us eat seafood, so we both got the meatloaf, which ended up being amazing, and we practically licked the plates clean. The service was perfect, and we felt they took really good care of us. In our opinion, one of the best restaurants in Maui.
(5)
debbie r.
I've been a member of Yelp forever and never bothered to post a review. Went to Roy's last night after reading all the hoopla about how great it is and I am compelled to offer the minority view. Completely overrated! This view must be shared by locals because all the diners were vacationers, as evidenced by the sea of hawaiian print shirts. The food was either bland (the macadamia mahi mahi) or completely overdone with sauces that had competing flavors (the blackened ahi). The dragonfly sushi (think that's the name) tasted like a roll made out of all the refrigerator leftovers and condiments. Not bad exactly, just undefined in its flavor. The only dish that I enjoyed was the lobster potstickers and really, you can't mess up potstickers but again, too much sauce. Not only is there no view because it's in a strip mall, but there was no outdoor seating. Part of the enjoyment of Maui is being able to sit outside at almost any time for dinner. If this restaurant was asking $15-20 for their entrees then I wouldn't be so critical. But at $30-45 per entree, Roy's should be serving excellent food and they were not. The restaurant must be having some difficulties because a man who was surely a restaurant consultant was going table to table asking the diners' opinions. We gave it!
(2)
Ross S.
If I could click 6 stars I would! While Mama's has more ambiance, you can't beat this dining experience. The food is consistently amazing. The service is simply unbeatable. The new location has much nicer scenery. And, it's a bit cheaper than Mama's too. I have never been let down here. It does not matter what you order, it will be better than anything similar you ever had.
(5)
Ryan D.
You can't get a Roy's as good as this on the mainland it is great for adults or kids with a kids multi-course meal and baby back ribs to die for its a great restaurant all round
(4)
Lisa C.
I always enjoy dining at Roy's because the food never fails me. Especially the locations in Hawaii, because the fish always seems so fresh. The mahi mahi was my choice of the night, accompanied with the poketini appetizer and a guavatini cocktail. Dessert - Roy's famous chocolate lava cake. I thought I went to chocolate heaven - pure decadance. It was so good, we went back a second night in a row for dessert.
(5)
Susan H.
This was our third visit to Roy's, but the first at this location. I'll give you a quick rundown. Roy's is not cheap. Plan on spending $100 - $125 for two if you have dessert, apps, drinks, etc. Our bill was $100 and we added one salad and one dessert - no drinks. A quick tip - if you have a gift card for the Outback lying around, use it - they and Roy's are owned by the same company! There is no outdoor seating, it isn't on the beach, but the food is incredible each and every time we dine at a Roy's restaurant. I had the blackened ahi and my husband had the tomato salad in addition to a main dish with two fresh fish. We both agree that the food is hard to match and enjoyed every bite of our meals. If you are going to dine here, you absolutely need to get the chocolate soufle. It needs to be ordered around the same time you order your meals, but trust me - it is an extraordinary dessert and a fine way to end a meal at Roy's. I would give it 5 stars, but the price and portion size keep my rating at a strong 4 stars.
(4)
Michael D.
The new location in Kaanapal is SO LOUD it is impossible to hear anyone. What happens is people speak louder because they can't hear and then that builds on itself. It ruins a nice location. We have been going for years but no more. They couldn't figure out the noise situation before opening??
(2)
Doug C.
How can you go to Maui and not visit Roy's. For my family it has been a tradition to stop by Roy's at least once. Service is great! We like it so much we had our wedding reception here! The manager Tim was excellent. He made our day even more special, THANKS TIM! Our server Brandon was excellent as well. We did not have to worry about a thing. They were overly accommodating with all the kids in our party. I was glad I chose Roy's over the other places in Maui.
(5)
Kev M.
We love Roys and so should you. Miso butterfish, yes. Try that one. Sadly, there's no view at this location. So, you're missing one night's Maui sunset when you go here for dinner. That hurts me a little to miss a sunset. A few of the negative reviews are just wrong. It's a good place to go for a tasty meal. Sure, there are tourists there. West Maui is full of tourists. Try wearing a Hawaii shirt. It's fun. Sure, it's a little expensive, but well made. And if you order Mahi or any fish blackened, then complain about it, your opinion as a foodie is in question, because Mahi Mahi is a boring, mild fish and blackened anything is a big mouthful of pepper covering the flavor of whatever it once was.
(4)
P. H.
For our last night in Maui I of course wanted more fish!! Roy's has always been special and we were pleased it was so close to our condo. Hard to believe it was located in what used to be the golf course's bar and grill. Absolutely no atmosphere and it was hard to believe you were still in Hawaii. They had the shades all down due to the level of the sun but you felt like you were in a cave. I will say a big cave! Several tables asked the shades to be put up. Of course as the sun set they had to be lowered again. Sean the bartender rather embarrassed me. He had not put a coaster under my wine glass so I reached for one (right in front of me). He said "I don't put coasters under a wine glass, makes it easier for them to slide". WHAT??????? Our waitress was excellent. The edamame was tasty and we enjoyed it. We had a crab cake appetizer that we shared"......it was okay. My husband had a rib eye that was excellent. My macadamia crusted fish was good. The food and the prices were a good match, you get what you pay for. We enjoyed it but probably won't return. When I am in Hawaii I want to feel like I'm in Hawaii not at my golf course clubhouse. Sorry Roy you need to do something!!!!!
(3)
Matt R.
We ate here late on the evening of December 11. A large Christmas party was in the back room with a number of our prior servers in the back room. We were seated in a narrow hallway near the back room, which because one side was glass windows and the other a hard wall, was very noisy. The server we got, Adrian, went through the motions of service, without any warmth and with a supercilious attitude. She also failed to come back to check for refills or to ask if there was anything we needed. At the end of the meal, she did not even express thanks for having eaten at the restaurant. No doubt she thought we were privileged to have her as a server and should thank her. The meal started with an ahi tuna roll, which was excellent. The next course was salad, which although the staff knew we were splitting, unlike the prior night, made no effort to split it. The serving was smaller than the prior evening. Although the greens were fresh, the tomato was not particularly ripe. The dressing, a vinegarette, was very good. We had a butterfish appetizer, which was very good. The butterfish, which was pan seared, was served in chopped vegetable relish. The regular head line cooks (Ray and Joey) were not present, and the entree cooking was not up to the quality of the prior evening. The combination lamb and shrimp duo (in a great tasting mustard, black bean sauce (with bok choy)) had a tremendous seared taste, but came virtually rare rather than as ordered, medium rare. The shrimp was served skewered, but was over charred. The mahi mahi was dry and almost appeared to be a dish left over from the Christmas party. As further confirmation, the asparagus (unlike that on the other dish) was mushy and overcooked. The sauce was a lobster sauce and a beurre blanc. We had pineapple upside down cake, which came with much less caramel sauce than the prior evening. The ice cream was still a high quality vanilla. On the whole, the meal was good, but not up to the usual standards of Roy's. The meal was 3.5 stars.
(3)
Natasha O.
We saw Magic Johnson!! OK that's really star struck of me, but it was very cool to see a celebrity there just having a nice dinner. He was also very friendly and personable with the table of kids sitting next to us. This sticks in my memory because the restaurant sits in a strip mall and when you enter even though it's a nicer place you don't feel like you're in an elitist environment. They are just kind to everyone. Our server was excellent and very knowledgeable about everything on the menu. Everything we ate was superb.. We're talking melt-in-your-mouth fish and delicate flavors blending together in a symphony of pleasure in your mouth... yes it was that good. And do... DO... save room for the chocolate souffle, which takes something like 20 minutes to prepare. They will ask you in the midst of your meal if you think you'll want it.. you may think you're going to be too stuffed for this but you do not want to miss out. Even my friend with me, who does not like chocolate, found himself taking spoonful after spoonful. Totally worth a visit if you're in the area.
This was the best eating experience on the island!!! We vacation in Maui multiple times a year and eat out at different places every night. Our favorite place was Kimos, but the service has gotten worse and worse. We went to Roys, and were blown away by the presentation, ambiance, quality of food, service and the overall dining experience. If you are ever in Maui, YOU MUST TRY IT!!! They will go out of their way to please you and leave you happy.
(5)
Emily Y.
Roy's is always good. New location (on the golf course) since the last time we were here in 2010. Don't forget to make reservations, and don't forget to get the molten chocolate cake!
(4)
Greg C.
Ok so Roy's has gotten chain-y by opening restaurants all over the place, which doesnt make it a unique thing to do in Hawaii anymore. Chains suck and i know that. But, Roy's in Hawaii never seems to disappoint. I can't speak to the others in Illinois of all places, but I can speak to the ones in Hawaii and this one in particular. We got in early before the crowd and were seated right at our res time. The wait staff are always attentive to everyone in the party and they make you feel valued. We ordered the crab cake and potsticker apps to start and got the Buttahfish and steak for dinner. Crabcakes and potstickers....small portion but good things come in small packages. Steak was well seasoned and cooked as requested and tender as any other great steak I've had. Bbuttahfish....oooohhhh Buttahfish. Melted in da mouth like buttah. Let me tell you, it was so good I wanted to quit my job and apply at Roys so I can eat it everyday. The sauce was kinda gingery and savory and just good shit. Again, the service is always spot on and so attentive that you will most likely not make it to the bottom of your water glass because they refill it so often. 5 stars to Roy's.....please don't lose your aloha-ness and don't forget where you came from.
(5)
Sally B.
AMBIANCE - Our first visit to a Roy's restaurant and, I will say, we were a bit surprised. I guess our expectations were set too high from hearing so much in years past about how great Roy's is. Our first disappointment was the ambiance. This location has a wonderful view overlooking the Kaanapali golf course. But the setting was spoiled by the lack of a warm and inviting interior atmosphere. I agree with a previous post......it was similar to a Holiday Inn eatery, not far off from cafeteria style. I felt sure the hostess was going to march us past all this and into the "proper" part of the fancy restaurant. Not so. Listen up Roy's...........people are talking. HOSTESS - I have to agree with another post. Although we can't complain about the front desk being rude, the greeting was cold and perfunctory. We didn't feel special or invited, even though our reservation said we were celebrating 31 years. APPETIZER - We ordered the sashimi appetizer. The portion was fair (6 or 8 pieces) but we were underwhelmed. The fish was fresh but had no flavor. The whole thing was pretty bland. As we picked up a serving portion with our chopsticks, the rice would fall away to the plate. This was not user error. It left us struggling to eat the rice separately from the fish. MAIN ENTREE - For us, this is where Roy's shined. Our entrees were FABULOUS. I had the scallops, hubby had the braised honey dijon short ribs. The scallops were tender and moist, set on a wonderfully flavored creamy vegetable risotto. OMG. This was the best bit! The short rib was a sizeable portion, both tender and moist. DESSERT - if you are craving a chocolate souffle, don't be mislead by Roy's "special" chocolate souffle dessert. It is nothing more than a chocolate molten lava cake. VERY TASTY, but not the souffle I had been dreamming of. I was so disappointed I let our waiter know I felt mislead. Sorry Anthony! Overall, I would not return here unless they revamped the restaurant. I might try Roy's in another more established location. Ours was a 3 star experience. 1 star off for ambiance, 1 star off for the disappointing dessert.
(3)
Karl J.
Still great. Better location than previous. A tad pricey but the flavor is all there. If you're from california, know that this Roy's is much better than the ones on the mainland.
(5)
Butch P.
I will be brief-kinda. This was my third visit to the Kahana location and I have enjoyed some of Roy's other locations as well. My wife and I had the worst possible experience last night. We ate dinner at the bar. Sean was our server. He supposedly has been there ofr 18 years. Actually, we never got to eat our dinner-we took it home in a to-go container as we had become so frustrated! Some lowlights: -Stood at the overlow bar for 20 minutes but were never greeted or offered a drink by anyone --Over 45 minutes to receive our pupus-fried crab cakes that were decent and a nasty corn pudding and Kona lobster. Sean had obviosuly forgotten to place our order but never owed up to it or apologized for the long wait. -Large group of younger people that were regulars received great service while we sat wondering if we were being filmed on "Candid camera" episode. -we each ordered a glas of wine with our salad but Sean gave us only one. At this point, we had given up on having a good time. The salad was maui onion and tomato. Pretty good -Again couples around us were receiving extra plates from the kitchen as we waited forever to get our entree-we had ordered the Honey mustard short ribs. By the time it came, we just asked to place it in a to-go container and left after paying a bill of over $110. My wife and I have a combined 25 years plus in the restaurant business and have eaten at some of the best eateries in the country. Roy's Kahana-at least in the bar area or if Sean is your server, is a disaster and should be avoided as their are many good places on the island.
(1)
April W.
Was hesitant to go here because it was a chain. It was the furthest thing from chain as I could have imagined. I was blown away by the food and the service, even the price to me was reasonable for the type of food and service we received. do not let the strip mall location deter you from eating here. you will regret it
(5)
Jeannie C.
It's Roy's so I expect to shell out some $$$ for great atmosphere, exceptional service and terrific fresh fish dishes. Plus it's fun checking off each Roy's location you've hit. Maui's is on the 2nd level of a strip mall w/ no view so not as cool as some of the other spots (SF's interior is the sexiest IMHO). All of the fish entrees are a hit and you can always always count on the chocolate souffle being spot on (takes 20-minutes so order at the start of your meal). Return Visit = Definitely
(4)
Jay D.
Ate at the new ka'anapali location last night (they moved from Kahana). What a disappointment. My wife and I remember when Roy's was justifiably known for cutting edge Pacific Rim cuisine. No more. The food was mediocre, the space was terrible (our table was in Siberia, where I was forced to watch tv screens and listen to bar noise at the same time), and service was overbearing. Dinner at Mama's fish house was waaaaaaay better. Roy seems to have focused too much on empire building and let quality control fall by the wayside. What a shame.
(2)
K G.
Twas not a great place for vegetarians (of course, not many places in Maui seemed to be), so that colors my view significantly. But that chocolate souffle was ridiculous good. Like ridiculous.
(3)
Amogh B.
Amazing variety of Hawaiian fish served in a royal fashion. Great desserts and drinks too. Reservation is recommended.
(5)
Larry V.
The minute we got out of the car the stench from what we think is a nearby sewer was in the air. Who decided to locate this place. No wonder they didn't have outside open air seating which is pretty routine on Maui. Next, the hostess couldn't find our name on the reservation list. After a minute or two she found it. No big deal, but two demerits and we are not even seated. So, another person brings us to our table. But wait! She doesn't know, if it's our table and leaves us standing to go back to the hostess table to figure it out. She comes back and seats us. Three demerits. Someone comes over and brings water and a coloring book for our granddaughter. Good. Then no one is around to ask for drink orders. A waiter comes around to tell us he will be with us in a moment. He comes back a few minutes later and takes our drink order which was a couple of cocktails and a bottle of wine. I was going to drink the first glass of wine. We also ordered a couple of appetizers. About five or ten minutes later the appetizers show up, but still no drinks. The drinks arrive, but not the wine. The waiter says someone else does the wine. A couple of minutes later we ask about the wine and they say they can't find it. We finish the appetizers and the waiter comes around asking if we would like to order dinner. We said we would like to get the wine before we think about dinner. It shows up and the person pouring it spills it slightly. Again, no big deal but when you charge $40 or $50 for a bottle and make believe you are upscale, you should do better than a fifth grader. There's another couple of demerits. We order our food which was salads, soups, and then some light meals. The presentation was fine and the food was decent although not exceptional. so I can't complain about the food. There's more. We must really want to push our luck, so we order another bottle of wine for our meal and true to form it comes 15 minutes later. We only had two half glasses from it and took it home because now we were done eating. This is the worst service I've had at a restaurant in a long time. It was polite, but bad. The workers were untrained and the management must be untrained too. This was not a waiter problem. About six different people performed different tasks, many done poorly. How can they allow guests to wait for the highest margin products on their menu. I don't accept this from value restaurants and I certainly will not from an over-priced venue.
(2)
Tarak P.
This review is for their Chocolate Souffle only! The melted chocolate, ice cream, raspberry syrup, makes for an AWESOME dessert. The souffle was really delicious. The restaurant itself looks pretty chic, and some place I would have visited before I had children :)
(5)
Wade I.
Great service and food. Highly recommend
(5)
Jacques M.
The food is good but expensive. Portions are very small, the multi-courses menu only offers one selection, if that doesn't fit your taste you are in for spending big bucks if you are very hungry. The noise level is very loud when the place is busy. Easy to find, right off the highway. No good view, again, right off the highway in a shopping center. Service was average, I would not recommend for a romantic date or hungry teenagers.
(3)
Amikam R.
Roy's Kahana is on the second floor of a small shopping center, overlooking big buildings and the road. It's large and noisy. We were two for dinner on a Sunday. The menu is large and the wine list long. The lobster/crab potstickers and the beet salad were very good. The hapu and the mahi mahi were excellent. The desserts - banana crisp and macadamia tart - were good. The service was attentive and knowledgeable. I have been to five other Roy's restaurants - both in Hawaii and California, this one was the best all around.
(4)
Mike G.
No question, one of the finest meals I've ever eaten. Starting with the soy-beans, salad, and dragon roll, we knew we were in for a treat. Follow that up with the mahi mahi and we were in heaven. Finish the evening off with the mango cheese cake, couldn't have been better.
(5)
Lisa H.
This Roy's is low on Freshness. I don't know why. If you've had Roy's on the Big Island or Kauai this one will be a bummer. I LOVE Roy's for their freshness for each plate, big or small being hot, freshly prepared and tasty. If you've tried Roy's in SF, you'll know how it just doesn't compare to the islands. This is my first time to this one. I like little plates. I got the ribs, usually shiny and warm mine were dull and warm. The Butterfish sushi roll was fishy and a let down..compared to how they used to flake the fish and place on the top...now they chop up the whole fish with skin so you get a strong "fishy" flavor, that brown layer of meat next to the skin. A Skin roll should at least have the skin made crispy before placing in a roll, otherwise, you are fighting to take a bight with a stretchy piece of fish skin. It was covered in sauces that I could Not discern its flavors nor did it help mask the fishy roll. I also had Shrimp & Crab pot stickers. These tasted coolish and perhaps even pre-made several hours ago? There was no crunch so it was tough to cut or bite, gummy. The flavors inside were just okay and the sauces on top didn't really add anything. Again, for this caliber of food, I should not be struggling to take a bite. My husband had the Filet he said it was okay but NOT better than the previous night's Black Angus Filet! He started with Lobster Risotto which I tasted and that was spot on! Had texture, flavor and richness you expect-this was the exception to my dining experience. Our uncle had the Diver Scallops which looked delicious as well. Perhaps this Roy's is better served by BIG PLATES. The little plates must have been made by a sous sous chef? Not sure. Not going to go back to this Roy's. On an up note, our server was AWESOME!
(2)
WestMaui C.
I'm not one who usually bothers to post a negative experience, but I must say that this place is done and done. Even with the venerable Chef Roy in house at a special wine dinner recently, the dishes coming out of the kitchen were flavorless, over-thought and under-inspiring. The service was mediocre and the dining room was uncomfortable. This dinner experience reinforced my previous one that the restaurant is basically a tourist-trap and living off its accolades of the past decade.
(1)
Andrew O.
Atmosphere was ok, but the staff seemed disorganized. We were greeted by 3 different people after we sat down, but none of them could find wine or water as we sat there thirsting. Appetizers were good, everyone else (we were a party of 6) had great entrees except me. I got a piece of fibrous opa that never should have been allowed to leave the kitchen. They did remove my entree from the bill and offer me a replacement, but I had lost my appetite by then. My buddy got the "trio" entree, and had 3 good pieces of fish. People on the island were surprised to hear my bad experience, but I'm not in a hurry to return nonetheless.
(3)
Dawn B.
Had a nice dinner here and very kid friendly. Then one in SF is better but for Maui it was 4 stars. We will be returning.
(4)
David G.
I remember that my drink tab was a lot more than what I paid for my food. And this was before I was in a committed relationship to alcohol. Something wasn't right.
(3)
Colin W.
Used to be great .....now very average.... Staff was very good but food compared to other Maui fresh fish options just does not measure up anymore .... Too bad
(2)
Dave B.
Excellent service. The food was very good, although the butterfish portion for the "dinner" option was quite small. Far too much money for not enough food. The Roy's in Kihei is much better with a larger menu, a non-funky strip mall location and generous portions.
(3)
Katherine F.
Roy's has always delivered for us. The room is not amazing, by Maui standards...no ocean view here, just a modern, open space. The staff is attentive, but not overbearing. Nice wine list, which is not so in many island dinner houses. Starters are fresh and tasty, one has to work to make room for an entree! A wonderful selection of seafood, prepared to perfection is available. And of course, do have the souffle...so good they share the recipe, but I would rather wait until my next visit...and have them make it for me.
(5)
pooneh m.
Really disappointed. Totally overrated. I should've known this was going to be a bad experience as soon as I walked in and there was a bad odor. Showed up on time for our reservation; told to wait a few minutes. Another party shows up 15 minutes late for their reservation and snags a pretty good table. Hm, shouldn't we be rewarded for actually showing up on time? Our table was originally next to the waiters kiosk (the computer where they put in their orders). Kinda awkward. We asked to be moved and apparently the rest of the round tables in the restaurant were reserved by people that put in requests for round tables? Doesn't make sense, never heard of such a thing but that's what the hostess told us. Our new table ended up being in the back of the restaurant. Still confused as there were other tables available in the main dining area. Then the food... I ordered a glass of prosecco. It came out flat and room temperature. There was zero condensation on my glass the entire time. I actually couldn't even finish my drink because it was so bad. My mom ordered the rack of lamb and it was the fattiest, undercooked piece of lamb I've ever seen. She barely got to eat anything. Dad ordered a rib-eye, special ordered, bc it wasn't actually on the menu. That was nice of them, except they tried to mask a sirloin as a ribeye and tell us they trimmed the fat. Again, makes no sense as ribeye is MARBLEIZED with fat. (By the way, I should mention we're from Texas and just happen to know a thing or two about our beef.) We also ordered dessert. TWO. Pineapple upside down cake and the world famous chocolate souffle. Both were overrated. Upside down cake was actually kinda burnt and souffle was just mediocre. I've had better homemade desserts out of a box. Cheaper too! I've never written a review before, but I was so mad and disappointed by this experience. I've been to the Roy's in Austin, TX and was SO excited to try Roy's in Hawaii. The one in Austin was just such a great experience that I was expecting the same out of this one. I don't know when I'll be back to Maui, but I can guarantee you I won't be back to this restaurant and I absolutely will not recommend it to anyone that visits.
(1)
S. M.
This was superb! We have a vegetarian so we asked if the server recommended anything in particular for her and she provided a special menu for our non-carnivore :) The Hibachi Salmon was delicious as well as the pasta, macadamia nut crusted whitefish and the short ribs. We indulged with the chocolate souffle AND smores for dessert (shared, of course!) Service is first-class and so is the food and presentation of the meal. A definite 5 star rating if you want an incredibly pleasing dining experience.
(5)
Raymond A.
Actually, I would give it 4 1/2 stars. 5 if they had a better view than the Shell station and McDonalds. But as my wife said, then the prices would be higher. I don't remember what our servers name was (he was from Indiana), but he was excellent. We had the stuffed pot stickers appetizer and they were great. The caeser salad was excellent. I cannot remember the name of the fish I had, but it was excellent. My wife had the butterfish and until that day the fish she had at Mama's was her favorite. Now the butterfish at Roy's is. We had the Smore dessert and that was the best chocolate dessert I had ever had. We plan to visit Roy's in SF soon.
(4)
Andreas H.
Roys Maui is testament to the power of good food. For this price range, it has a lame interior design and a lame location. The furniture & silverware & plates you'd expect in a mall food court...but good food & decent service. It's the food that counts the most.. I've dined at Roys on kauai & the big island. It has consistently good food. Not the most creative cooking, but well balanced & well prepared. I'll go back.
(4)
Matt L.
My wife will disagree with me about the number of stars, but here goes: I had been recommended to this place by both my parents and a foodie coworker. I had high expectations. Their beer menu was lackluster: they had nothing on draught. They had nothing from Maui Brewing Company, with which they share a shopping center. The only thing I noticed better than Heineken was Chimay. When I asked the waitress which label it had (Chimay's a brewery, not a description of which brew you'll get), she said "I don't know." Anyway, don't go here to drink beer. My wife and I both ordered the prix fixe menu. The salad, which had a vinaigrette, blue cheese, and maui onions was very tasty. My main, the macadamia nut crusted Mahi Mahi, was boring. The macadamia nuts just tasted like a nondescript breading, drenched in butter. The chocolate souffle was so good I thought about bumping my review up to 4 stars. So tasty, I'm glad we both got one so I didn't have to share. My wife really enjoyed her meal, which was the pot roast and coconut prawns. I, on the other hand, found her shrimp overcooked and flavorless without sauce. Having the kitchen in the same room as the seating was really cool. It was still quiet enough to talk to my wife.
(3)
Glenn O.
Based on the one time that I have eaten here, I give it 4 solid stars. The service is top notch, A+ no doubt. Very quick, punctual and available for anything you want. (I think it's a must if you want to work here, my guess) Ambiance is nice. I had the Macacdamia nut Mahimahi which was excellent. To finish, I also had the Chocolate Souffle which was also outstanding. For 2, it was over $120 (w/tip) so bring your visa card..... The place ranks a solid 5 for the food, no doubt. But the price brings the rating down to 4 for me...
(4)
M. J.
Whoa...is this a Roy's or a cheap knock-off version?! I really had to ask this question and noticed it said "Roy's Bar and Grill", so thought maybe someone was capitalizing on the trusted Roy's Restaurant brand. Unfortunately, nope, this is in fact part of the Roy's chain. Now, I am questioning whether or not to go back to some of my old favorite Roy's - I like the La Jolla location, enjoy the Rancho Mirage spot and loved the original over on the way to Hanuama Bay on Oahu. But this one needs to get out of the chain lest it taint the reputation of the other Roy's restaurants. Service was very friendly as usual, but we had to ask multiple times for certain things (like a simple straw for our child's water which took at least 10 minutes to get). First negative was the dish that my wife and I ordered was not available (Basil with ginger Ono) - suprise, people visiting Maui want to eat fish. So, she settled on the prawns and I had the glazed short ribs. She complained to me that the prawns were "flavorless" and "tough" according to her, and she's not a picky eater at all. My ribs ended up being a giant hunk of pork that looked and tasted exactly like pork carnitas - would have been acceptable if that's what I ordered. It also didn't have a lot of flavor, not at all like the short ribs I expected. Unfortunately, it was getting late and we were in a hurry to get our son to bed so we didn't complain. The appetizer canoe was decent, and that was the only good thing about this meal. I also ordered the wine sampler, which I was nice to see on a menu, but the wines were not really that good. I expected a lot more and wanted to treat my wife to a nice meal on our vacation, but this really blew it. Location was in a strip mall as well, leaving a lot to be desired. I feel sorry for all the people who get trapped going here because they are familiar with the Roy's name. We didn't bother with dessert and by the looks of some of the reviews here, maybe that's the only thing worth ordering at this bar and grill.
(1)
Mark F.
Great food and excellent service. My wife thought her trio was the best but the Ahi was awesome as well. All three desserts were enjoyed by the family. Worth a stop while you are in Lahaina.
(4)
Rich H.
Recent, trusted report is that Roy's is good again.
(4)
Jerry L.
Can't go wrong with Roy's. Standard roy's menu. Overall solid food. Excellent waiting service. Large dining area. The kid's menu set is perfect. Great for families.
(4)
Toshi I.
I heard how outstanding this restaurant was so when my husband and I arrived, we headed straight to Roy's. I'm not sure if we went on a bad night but it took close to an hour to finally receive my order. I couldn't understand why it would take so long to prepare a miso fish entree. I had to ask more than once and it was extremely noisy in this restaurant. Still, there's no excuse for the lack of service. The food was lukewarm at best and I was extremely underwhelmed by this experience. I would not recommend this restaurant. The flavors were good but for the price and lack of service, it wasn't worth it. Also, I asked to speak to the manager and all he asked was what I wanted instead of just comping my entree. I would have expected at least that.
(2)
Jonathan S.
From all I have heard, this Roy's pretty much kicks the pants out of the Roy's I live by in Newport Beach or Anaheim. All you need to know is "Butterfish". If that appetizer is on the menu, you need to order it. Great! Too bad I was sharing it with a party of 4. It's the priciest appetizer as well, so be warned. My review is 3 stars for that appetizer and of course the chocolate souffle, and also because everyone in my party had such a great meal, but my steak, which was ordered medium rare, was mostly raw. I'm no wimp, so I ate it anyways, but I was surprised how wrong the steak was. It's like half was cooked and the other half wasn't. My shrimp, and everything else on the plate were good though. I'll be back... As soon as I save up enough money to fly back to Maui. :-(
(3)
Mark W.
Ok, who's Roy and why doesn't he have a restaurant in Mass?! We loved the food, I mean excellent quality, presentation and flavor. The service was excellent and the drinks were great. My wife and I got the tasting menu which really gave a great review of four of the best dishes on the menu. The only downside/negative was the decor. Not very fancy at all but we still give it a solid five stars... ENJOY!!!
(5)
John M.
By far the best meal we ever had on the island.
(5)
Christina G.
The service was good. Lychee sangria drink was also great. Entree was delicious. The restaurant needs some updating but overall good experience.
(4)
Peter W.
I'm reluctant to give five star reviews because they tend to be less credible, but I just can't fault anything about this meal. My wife and I went while staying in the area, and I ordered the prix fixe, four coures for $55 or $75 with four full glasses of paired wines. There are not many places where four full pours of very tasty wine will only set you back $20. The food was exemplary, portions just right. I had the Frying Dragon Roll (delicious) and the Mongolian Short Ribs & Seared Garlic Shrimp (surf and turf) which could not have been tastier, then Roasted Macadamia Nut Crusted Shutome and a delicious chocolate souffle for dessert. My wife got the sauteed calamari, which might have been the best of my life, then the Macadamia Nut Crusted Mahimahi. The service was friendly, casual, but still highly professional and attentive. My only quibble might be with the pre-dinner Manhattan I ordered, which was quite watery despite asking for it to be as unwatery as possible. But other than that, I feel we got world class food for a *very* reasonable price. As good as any of our meals in Hawaii, including the justly famous, and much more expensive Sushi Sasabune in Honolulu.
(5)
Ernie G.
Mouth watering poke simply consisting of ahi tuna tossed with sea salt was an impressive appetizer. The menu that day consisted of ono served with a coconut curry on top of black rice. The other dish we sampled was New Zealand sea bass with risotto. Exquisite. Do not, under any circumstances, miss the signature Chocolate Lava Cake for dessert. Death by chocolate indeed. The service was friendly and quick.
(5)
John K.
Food is good here with a casual atmosphere. Had the hoisin short ribs and pork tenderloin.
(3)
Daniel H.
It's pretty decent I guess, a high ceiling interior with a aquarium-esqe theme make me feel like a topical fish in a fish tank. Very spacious tables and sittings. The food was good but not good enough to remember what I ate. If I can't remember what I have at a eatery, then it must have room for improvement. It is also $$ and I think Maui is the most magical, wonderful, beautiful place on earth!!!! Just lettting you guys know how I feel... (gonna try Roy's in Los Angeles soon so I can yelp it in detail...)
(3)
Jeremy B.
The service was not great, everyone was SUPER NICE but our waiter was not too friendly.... But because of our outstanding experiences at other ROY's and amazing food at this location it still deserves 5 stars.
(5)
Eric T.
great dinner and service had a trio sampler of fish. chocolate souffle to die for
(5)
Ryan W.
We went there for dinner while in Maui. The food was great! I got the trio of butterfish, ahi, and shutome (swordfish). All of them were great, especially the ahi. Our server was great! Definitely should go if you are in Maui, especially since the menu is different from the mainland.
(5)
Jenny B.
Everything was very delicious! appetizers were excellent. But entry was so small.. Just 2 peace of fish and 1 potato..
(4)
Paul J.
The food is fantastic and the atmosphere verynice. I had the scallops and my wife had the duck. They were both delicious and i don't usually like duck. Highly recommend the chocolate souffle for dessert. Absolutely no negatives with this restaurant! The service was really friendly and helpful. The edamame that was served at the beginning if our meal was seasones with sesame oil and chili oil and was completely devoured by our kids. This has been the most pleasurable experience of our trip.
Roy's is oddly located upstairs in a strip mall. Though it doesn't have any amazing view or such, they did do a pretty good job making it feel fairly swanky given the location. Once you've started eating any other shortcomings largely fade away because the food is high quality, fresh, and well prepared. I've eaten at the Roy's on Kauai as well, and I've yet to have a meal that I wasn't completely satisfied with. I'd highly recommend taking the time to find the Roy's in Maui, you won't be disappointed.
(4)
Kitt H.
Fresh off the plane from the mainland, this was our first meal, and it's going to be hard to top. My wife and I had previously dined at Roy's in Poipu and had a great experience there, so we were excited to take her family here. The ladies ordered mai tais, and I ordered a (fit-for-a-lady, perhaps) guava-tini, which has an ingredient list more complicated than you might imagine, including Chambord (raspberry liqueur); it was delicious. For appetizers, we had the crispy spicy tuna roll (not too spicy, but very delicious), lobster dumplings, and fried ahi "packages" -- kind of like a fried won-ton, but with the ahi still poke-style. The tuna roll was my favorite; the others were good, but not out-of-this-world. Also, we had edamame with salt and chili flakes -- makes for a bit of heat, but it was a tasty twist on the traditional soybeans. Of our entrees, my favorite was the crispy-skinned whole moi (a small whitefish, prepared so it's almost like eating a sweet fried chicken, the skin is so good) -- and when you're done, you're left with a cartoon-style fish skeleton; I took a picture. My mother-in-law had the misoyaki butterfish, an absolutely delicious miso-marinated whitefish; an amazing and rich flavor. My sister-in-law ordered a whitefish mushroom risotto; the fish was okay, but the risotto was fantastic. My wife had scallops with corn and polenta, also great. My father-in-law had a ginger-steamed yellowtail; it was okay but not great -- the flavor was too mild. For dessert, I ordered the molten lava chocolate souffle, which is pretty hard to beat. I had it with a glass of a late-harvest grenache (recommended on the menu for pairing with the souffle), and it went together wonderfully, even better than a fortified port (my first thought) would have. And we had a nice bottle of Scharfenberger sparkling wine to kick off dinner and celebrate our trip. Excellent service, excellent food, we may have to dine there again before we head home!
(5)
Jimmy M.
So I've been on the island for almost a week now and I've kept hearing quite a few people talk about this Roy's place. After about the tenth time hearing all this hibbity jibbity, I figured it probably would be in my best interest to check this place out. So I told the 'ole lady to make a reservation for 7 o'clock, We show up around 6:30 feeling pretty fly and we decide to check out the Maui Brewing company for a beer (which will be in next featured article). Anywho, the beer was tasting good so we decided to push back the reservation another 30 minutes. When I called, the hostess was more than happy to accomodate, it almost felt like she wanted me to move it back for some reason? I must say she was really nice.. Upon sitting down I was seated at a primo spot in the place. Being the gentleman that I am, I gave the 'ole lady the one with the better view. Let me cut to the chase here or I could go on and on about this classy place. I opted for the baby back ribs which was something to die for. The barbecue sauce had a really nice smokey touch the meat would fall of the bone. The 'ole lady got what I like to call the Surf and Turf. I'm not much of one for the seafood but I did taste the Filet which melted in the mouth. I complimented my meal with a nigori sake and Stella Artois which was one of the best decisions I've made since arriving on the beautiful island of Maui. I'm giving this one 5 outta 5 stars, everything from the way the food tasted from the superb service. Highly recommended, when your visiting next this island, check out Roy's and you'll thank me for it!
(5)
J D.
Roy's is GOOD. Real good. I was first introduced to it on the big island, and was a little hesitant to go there because I was told it was a chain - and I was beyond pleasantly surprised when it was amazing. Good food, good service and else you could want. I hit up the San Francisco location as well, and wasn't quite as good, but still hit the spot. This Maui location is awesome. We ordered the mongchong and the ono (the menu changes often so you should expect different choices) - they were both great. The lobster potstickers were good as well. Also, I went with two vegetarians and Roy's totally accomodated and made them tofu versions of some of the fish dishes (blackened ahi and a pesto dish). This place is pricey, but well worth it. Go there by all means.
(5)
Alex D.
We have been here before and it was great. This time we skipped dinner after the appetizers. Lobster wontons tasted good but had little to no lobster. The rib appetizer were cold as if made the day before. I don't recommend going here. Poor food at a very expensive price
(2)
Michella T.
If you have been to Roy's at any other location you will be disappointed. Up stairs in a strip mall. When we went, the food was not very fresh, presentation was horrible, wait staff was slow and it was hot and very humid in there. No atmosphere. I loved roy's on the big island, but will never go to this one again!
(2)
Mo G.
Never disappoints!! I love Roy's as a matter of fact I try to go to every Roy's in the US so far I've gone to 11 of them! And they are all really good! Food, Service, Staff, Drinks ... etc!
(5)
Terri G.
FINALLY!! GOOD food on this side of Maui! My family has been lucky enough to tell the difference between good food and GREAT food, and Roy's was superb without the fuss. DIG IN! We ordered almost everything, and the drinks were great, too.
(4)
Kei ..
execellent service & food! came for our son's b-day. table was decorated & the menu's had "happy birthday" inside. wow! everything tasted great. appetizers, entree, & of course, dessert. we will be headed to roy's @ pebble beach or san francisco.
(5)
Eric O.
Roy's is a nice, upscale restaurant with delicious food. I visited Roy's recently for dinner and tried their shrimp penne pasta - the shrimp were big and delicious, and the pasta was good. We also tried 2 of their dessert items, a banana crust and a chocolate souffle, both of which they prepare fresh, which takes 20 minutes. Both desserts were delicious. The atmosphere is nice - the restaurant is somewhat dimly lit, providing a romantic atmosphere; the waiters and waitresses dress in dress shirts and ties; and, their stainless-steel kitchen is right there in the front of the dining area. The staff is friendly and knowledgeable. From what I can tell, this restaurant requires a reservation. The only downside is the cost: A glass of wine or a dessert item might cost you around $10, give or take a couple dollars, and the least expensive dinner item I saw on the menu was $27.50. This restaurant isn't for the faint of wallet, but it would definitely be worth visiting if you can budget for it.
(4)
Alex L.
Roy's is not to be missed when visiting Maui. It's the perfect mix of ambiance, class, service, and great food. If you're like me and wasn't about to blow $100 for mediocre hotel food at the Sheraton, you get in your rental and jet down the street to Roy's. It's literally like a 2 min drive (that's bc I drive rentals like they should be driven--with handbrakes and all) from the hotel right down the street. The beautiful hostess informed me the wait would be a good 45 min or so, so I picked up a nice cold glass of IPA and kicked it at the bar. They check on you so often and give you updates on your table to make sure you aren't forgotten. No buzzing pagers to bother with. They actually remembered my name. I was impressed. Only in Maui can you go have a nice dinner with flip flops and a tanktop. The weather tonight was a little bit breezy but never cold. The setting inside was dark yet inviting. The service was really impeccable as I anxiously waited for my trio--a mix of 3 3oz samples of fish cooked to perfection. It took a little while for our food to come out, but I guess that's normal when you feel so hungry after a day of being in the sun.
(4)
Wine T.
Was really great. Both service and food. We had the Rib Eye and the a steamed fish of some Hawaiian variety that was outstanding! Chocolate souffle for dessert....Mmmnm!
We are regulars at Roy's in Plano, Texas. While we love our Roy's. We found this location to be excellent. So much so we visited twice in three days. Great service, attention to detail and great portion size. Each visit included our meals coming to our table cooked exactly as we ordered! We noticed they do lunch here which is something the mainland locations do not offer. Wish we had the time to try lunch. But we will back again someday!
the Roy's in Hawaii is NOT owned by the same chain on the mainland. It's much truer to its roots and has a better menu and not the crap they serve on the mainland. i eat out a lot and at pretty good places considering i'm a sales guy with an expense account. in the higher end restaurant echelon, Roy's tries to position itself as the go to for asian fusion. unfortunately, on the mainland it uses formulaic recipes. the ones in hawaii have locally infused dishes and they taste much more original. is there better? not 10 years ago but today it's very competitive. but the service and experience is outstanding. the only drawback in my opinion is that it's not oceanfront. too bad because it's maui and cookie cutter placers like Burgers in Paradise have a view to kill for. but it's a great special night out and it won't set you back as far as mama's fish house.
(4)
Rich H.
Roy's Kaanapali has all the ambiance of a Barstow truck stop....I've been to Roy's in most locations, and the only really outstanding one is The Inn At Spanish Bay on the 17 mile Drive in Monterey Ca......save your money for Mama's Fish House, expensive but worth every penny.... sadly,.not so at Roy's anymore.
(2)
Shanine C.
The food was delicious! The decor is definitely bland and does not have any hint of Hawaii. So that is the only down side.
(4)
Leslie D.
Really liked Roys - although we didn't have entrees. Liked the atmosphere. We arrived so late, no reservation, and got a beautiful table. We had the appetizer canoe and it was really good. We each had Caesar salads and then shared onion soup. Onion Soup, made with Maui onions ... was a little too sweet for us. We had great service, with nobody rushing us even though we ended up still being there after closing. Great cocktails, good wine, just a bit pricey. Then you remember, everything here is pricey. Also, did not find it stuffy or pretentious at all.
(4)
John T.
Sucks. Roy's has been on an increasingly downhill slide since they moved to the kaanapali location. Their food does not hold up to the same standards that it used to, the service is bad, even the lady who answers the phone during the daytime was snotty and rude to me. Jeez gimme a break Roy's! Is there anything good about you anymore? The past few times I've been in there, your food was garbage, and the service was awful. The bartenders are decent, but that's not enough to make up for the bad attitudes and poor quality food. It's really too bad. So much for Asian fusion. Guess it needs to be put to sleep.
Spent 2 weeks in Maui for our 20th wedding anniversary and we chose to have dinner at Roy's. Everything was AWESOME! I had the Filet Mignon and my wife had a sea food sampler. The food and the service was top notch. They gave us a dessert AND an appetizer as an anniversary gift!! We'll definitely be going back again!
(5)
Pebbles And Bam Bam A.
We came here for our anniversary while in Maui, and it was a great experience. From the hostess to the bartender to the servers, the service was very good. We waited at the bar briefly (although we had a reservation, we specifically requested a booth, so that was fine); the bartenders were entertaining and knowledgeable in helping us select a bottle of wine. For our anniversary, they decorated our table in multi-color mini-streamers; fun! Love that their "bread basket" is actually edamame. Difficult not to fill up before dinner. I had the "Classic Trio" three-fish plate with ahi, swordfish (mekajiki), and monchong. Excellent getting a taste of each of these delicious dishes. "Thing 2" ordered the ahi, equally delicious as its own plate. Plan to spend some $$ if you come here, but you'll find it's worth it.
(5)
Jeff J.
Arrived on time, but had to wait for our table. The excellent staff at Roy's brought us gratis appetizers: dragon rolls, Korean short ribs, seared ahi (two orders of each), to apologize for the delay once we were seated. Very classy move. The Korean ribs are a must- minimal fat, pulled of bone nicely, flavorful beyond belief. Sampled several dishes- risotto was perfect, mahimahi good but needed a bit more flavor in the sauce, filet mignon melted. Presentation & service impeccable. Molten cake is as good as everyone says.
(4)
Cali S.
Delicious and fresh. Generous portions, enough to even split. We have the braised short rib and vegetable risotto side and the ahi roll. All of it was so good!
(5)
Ashley M.
Roy's is absolutely incredible! From the food to the service.. This place is impeccable. We had a large party of 25 and the service was great. I will definitely be back the next time I'm in Maui!
(5)
Jacquelyn C.
I had a great anniversary dinner here. Our table was ready for us and everyone told us happy anniversary too;the host, the server and also the chef. We had an awesome blonde waitress who would refold our napkins if one of us went into the restroom! I wasn't too hungry and I only wanted appetizers and my server was not snobby or irritated whatsoever by the fact that I didn't order the most expensive item on the menu. I ended up with pot stickers and French onion soup, both were delicious
(5)
Christina M.
Delicious fresh food best Roys around! Staff is very friendly, they made specialty cocktails and even made a special request dessert a day in advance. Great pastry chef at this location as well!
(5)
Doug S.
Meh. I agree with other posts - if you like Roy's, you will be disappointed at this location. Took my bother and sister-in-law while on vacation near here and was embarrassed to have recommended it. This was after they had taken us to Mala Ocean Tavern and Honu Seafood in Lahaina which have much better quality food, atmosphere and service. Later during the trip, we went to Roy's Waikiki and it was as you'd expect, so just forget this location.
(2)
Stuart N.
Every year on our pilgrimage to Kaanapali we stop in at Roys for a great meal. We have found little difference in the quality of food or service since they moved from Kahana years ago to their new location on the golf course here in Kaanapali. We have always experienced great service that is attentive to every detail and great tasting food. The place gets busy each night so if you are looking for quiet and romantic, it is best to have an early or late dinner. If you love chocolate, never miss the chocolate lava cake. It is over the top. The prices are significantly higher than the mainland, but it's Hawaii.
(4)
Stacy B.
Boy, I sure do miss the old Roy's that use to be located up in a Kahana strip mall with a view of the Shell Gas station (honestly). The new Roy's at Kaanapali misses the mark. We went for Happy Hour and their appetizer menu consisted of 5-6 items all astronomically priced (the Roy's burger was $18). The bar was dead (4 people in total at 3:30 PM). At the old Roy's, you'd be lucky to get a place at the bar and Happy Hour was like eating and drinking with Rock Stars. The food is still classic Roy's but with all of the other wonderful places to eat and all of the great deals for Happy Hour on the island, I can't understand this place unless they knock it out of the park at dinner.
(2)
Rachelle W.
Consistently a fantastic meal... Roys has mastered their menu and its always just as good as the last time. We had a large group and everyone loved their meals. The appy portion of Ahi was enough for me and truly amazing quality fish. Enough cant be said about the Chocolate souffle. HOLY smokes its literally the best thing in the entire world. Someone had the banana crunch dessert and I didn't like it at all. Tasted like warm banana baby food. The minus one star is for the ambiance. The inside of this place looks like an olive garden or something... needs to be redesigned to match the quality of the amazing food!
(4)
elisa b.
We came here because we were staying at the hyatt and it was very close. The food was awesome. The complimentary edamame was a pleasant surprise. We ordered calamari I got opakapaka it was served with orzo and my boyfriend enjoyed his meal too. But to top it all off we had this sinful banana crisp with icecream and a cute cookie dolphin. Well played Roy's well played.
All of these people giving this place a bad review are clearly insane!!! I have been to several different Roy's and i have yet to be disappointed! I got the filet mignon and a side of shrimp and both were cooked TO PERFECTION! One of the best steaks I've ever had! The service was phenomenal every time someone got up to use the restroom they come and refold your napkin and place it on the table (my little sister got a huge kick out of that). With every last effort i couldn't manage to get my glass more than half empty with out being refilled. Its a little pricey but worth every penny...great quality meat and seafood great service and a good atmosphere!
Ah, Roy's, thank you for restoring our faith in Maui's culinary offerings. We've been to Roy's before (and to other Roy's), so we had a good idea what we were going to get, but the rave review is still deserved. We were able to get a same-day dinner reservation, and were seated quickly when we arrived. Our server was nice, knowledgeable, and present enough to keep us stocked but not annoyed. For dinner, we had... -Lemongrass crusted shrimp with thai red curry peanut sauce, served with Molokai purple potato mash and fennel -Beef short ribs with a honey mustard glaze, served with Yukon gold potato gratin, beets, some kind of mushrooms, and natural jus -Skinny colada (basically a pina colada flavor but without the cream/milky density) -Mango honey mojito -Chocolate mousse with banana bread and caramel All of it was fantastic, with flavors that complemented each other without overwhelming the dishes. The shrimp was cooked well, with a mild lemongrass flavor, and the thai curry peanut sauce had a slight bit of spice but not so much that it overpowered the shrimp. The purple potato mash had a very mild flavor on its own, but was a nice balance for the variety of spices elsewhere in the dish. The short ribs were perfect, with just the right balance of rendering and tenderness, and the portion size was large! The mustard sauce (crust?) was like Dijon/stoneground mustard, and acted a bit like a horseradish sauce might. The gratin was rich and cheesy, and the mushrooms and beets added a bit of texture. The drinks were tasty and came out quickly, as did the dessert. That is perhaps our one complaint-- that dinner was VERY fast. We were in and out in just under an hour, and our reservation was at peak dinner time. That speaks to the efficiency of the restaurant, but we would have liked to enjoy the experience a bit more.
(5)
Jay C.
Awful. The worst 200 dollar dinner I've had in a long time. The dragon roll is basically canned tuna in rice, fried and smeared with mayo. The execution on all the dishes was just off. They really are just faking at fine dining. The service is good, but the food is bad. They live on tourist business and it shows. I did not like it at all and expected much better for the price. Would never return.
(1)
Thomas G.
Ahhhh Roy's? What can I say. I really like the Waikiki outpost, this location left me flat. It is located in a building which is attached to a golf course and is not a stand alone restaurant. Walking into the place, it looks like a golf course restaurant which had a new coat of paint and a few pictures hung up and a Roy's sign slapped on. It had none of the character of Roy's Waikiki. The menu basically directs you to a tasting menu for north of $50. With tip and drinks a meal for two creeps close to $200. There is a wine tasting option but I did not get that. I ordered the sushi and braised pork. The sushi was very heavy and greasy since it had been dipped in tempura and fried. The pork was just a heavy bland hunk of pig, nothing to write home about. I don't care for heavy chocolate so I declined the lava cake for the ice cream sandwich which was tasty. I settled up walked out and said to my wife, "never again". She agreed. The food was too heavy and felt mass produced. The ambience was just poor. Roy needs to upgrade this outpost pronto!!!
(2)
Sherry J.
We visited Roy's because I saw him on the Food Network and have one of his cookbooks. It was absolutely amazing. I ordered Hawaii Kai Style Crab Cakes that had no filler, and Macadamia nut crusted mahi mahi which was crazy good and just melted in my mouth. Roy's is worth the trip.
Great presentation! The ribs were just the perfect amount of crispy on the outside while being so tender it falls off of the bone! The fish trio was perfect, fresh, and so many great flavors! Loved the ginger with it.
We came back here after our excellent experience last year. In fact, we came back twice for dinner this (week) trip. We always sit at the Bar for our dinner as this is quicker than waiting for the main dining room, but (far) more importantly, because of SEAN the best Bartender (which does not do him justice) we've ever encountered. Of course we come back for the great food (that's a given), but the fantastically individualized attention and service provided by SEAN is the biggest factor. There are many excellent restaurants here (believe me we've been to many), but you will not find the sense of being as individually important to your server as you will with SEAN. Everyone receives this individual care and attentiveness from him, so you can easily see the gravitation toward his section as people come in. This is the differentiating factor in an environment which abounds with excellent places to spend one's evening in Paradise. This is why we will always return to Roy's in Kaanapali when we have occasion to return to Maui!!
I have to say the food was Amazing and I have to give the food a 5 Star Review No Question. There was 5 of us at the reservation .We all like Quality not Quantity eaters .We skipped the appetizer and salad to get to the main course then the desert and drinks etc. When we ordered ,The waiter seemed to be a bit miffed that we didn't order the full 5 course meal.Every time he came back to the table He had poor attitude .One of our group saw the free souffle on yelp, the waiter garbed the phone out of his hand looked at it and just dropped it on the table and walked off .The Waiter a 2.5 Star at Best. The Food Is Worth putting up with The Poor Wait Staph Just tip them what they deserve. The food was 5star epic ! dont miss this one
(4)
Mark F.
I must say I struggled with 3 or 4 stars here, but the service and food is worthy of four, even if the setup betrays it. As the restaurant at Ka'anpali Golf Course it of course has a bar and is very large. The noise level was high, and the clientele of course very varied, from golfers to families. However the service was impeccable, the food excellent, and the wine list well rounded, including several of my favourites. I had Roy's Trio tasting plate, which was fantastic, three kinds of fish, after I had a panko-crusted seared tuna sashimi platter. All in all it was wonderful, and the chocolate souffle is outstanding - one of the best I have had, and I have had, erm, too many :-) Recommended.
(4)
Jordan L.
Food was outstanding. Service was good. Decor was mediocre. I had surf and turf. Duck breast and garlic shrimp!! Awesome! Highly recommended. Caeser said is very fishy if you are in to that. Overall nice time.
(4)
Wendy M.
Every Roy's I've ever been to in the States or in Hawaii including this one in Kaanapali, I'm never disappointed. Love the consistency. Great food and service every time. It's also great for kids, which can be hard to find when the grown ups want good food.
(5)
ColleenRose M.
Roy's never disappoints...the sunset views are gorgeous...food is as always perfect...the drinks were fabulous...we always feel very much taken care of at Roy's...
(5)
Marvin R.
I hope that Roy Yamaguchi reads these reviews or that this gets to him somehow. He needs to visit his own restaurant in Kaanapali because this restaurant does not meet the standards for Roy's. Where to begin? The noise! If you are into Hard Rock Cafe noise, you will be right at home. It was impossible for the three of us to have a conversation at our table. Granted there was a large party a few tables away but even after they left, the acoustics are horrible. Our waitress had an attitude that was not customer service friendly. The waitress who took our order was somewhat condescending from the beginning. It got worse. I ordered a bottle of wine for our table and the waitress asked my daughter, who is 22 and looks young, what she wanted to drink. When my daughter indicated she would also have wine and provided her ID, the waitress then struggled to figure out how old my daughter was. It became very ackward. It appeared that the waitress was not convinced that my daughter was of age even after looking at her ID. She took our order and then we didn't see her again for 30-35 minutes. In total, we ordered 1 salad, 2 sushi appetizers & a half order of the butterfish. People who were seated after we arrived were receiving their desserts before we received our entrees, which should have taken a minimal amount of time to prepare. The 2 appetizers contained Ahi tuna and upon arrival, they were dry and the fish was practically cooked. We ordered a Panna Cotta dessert that had such a heavy chocolate mousse covering that it totally ruined the dish. I am reluctant to post this review because it appears to be just another disgruntled customer review. However, we have eaten at many Roy's including Pebble Beach, Las Vegas, Hawaii Kai, Waikiki, Ko Olina, Baltimore, and now Kaanapali. The latter is not representative of Roy Yamaguchi's restaurants. I hope that Roy visits here soon because he should not have his reputation colored by this restaurant. Roy, HELP!!
(2)
Ryan W.
Delicious food, little expensive, but you expect that when eating here. We will be back!
(5)
Don V.
Wow. We have never been disappointed at Roy ' s and last night was no exception. Food was incredible and service wonderful. I had the blackened ahi, and it was one of the best meals I've ever had. From the first bite to the last, it literally melted in my mouth. The acoustics of the restaurant aren't great so it is pretty noisy, but I didn't find it bothersome. The view is of hotels and the golf course. Not a beach view, but not unattractive. I would highly recommend Roy ' s and will go back again myself.
I had one of the best pork chops, that I have ever eaten in my life. They were very accommodating, to our party of 16. We saw an ad in a local magazine, that if we "checked in", with Yelp, while at Roys, wecwould get a free desert. We did and we did! Very cool.
(4)
Jennifer S.
Roy's is fantastic. I really enjoyed my meal and the service. Michael was a great server. Our dinner was so tasty and the edamame was so good before the meal. I would eat here again for sure.
(5)
Andrew P.
Great experience!! We went out for my dad's bday with my parents, wife and our 1 yr old. Its a nice place, but we felt comfortable in a golf polo or tank top, ladies in sun dresses. Our daughter had a high chair and wasn't in anybody's way. Lots of room and no banging chairs with people at the next table. We got to our table around 5pm and the sun was still up, the place wasn't too busy. We had appetizers and watched the sun go down. Service at this point was great! I was ready to give it 4 stars before the food came! Our food was great too. This was easy... Everybody had a great time. 5 stars. Our waiter, Brandon was great. I had Seafood Risotto, my dad the fillet, mom had scallops, wife had beef short ribs. HIGHLY recommend the short ribs. It was SOOO good. Wish I would have got that. Not to say that mine wasn't good, but that beef was amazing.
(5)
Chad W.
Very few deserve five stars, this place does. Not mainland Roy's owned by Outback, this place is the spot. If you're looking for something special and love good food and a great wine selection this is it. Also a great local beer selection. The spot! The service was top notch as well, thank you Barry.
(5)
Sarah W.
My husband and I spent a week in Maui and Roy's was the worst food we had all week. It was bland and the inside reminded me of Denny's or a cafeteria. They need to do something to increase the ambience, especially since they do not even have an ocean view. The only positive thing is we had coupons so the dinner was the cheapest we had all week. Even with coupons, we still will not be coming back.
(2)
Debby D.
This was a keeper. My scallops in a Thai red chili and peanut sauce were awesome and the sauce so delicate I wanted to lick the plate. We went for a later reservation to watch the sunset from the beach and then realized, despite the golf course, we were still looking out over the sunset and should have gone earlier. I'm not a fan of the edemame as a free appetizer, but at least they offered it. The food and service were awesome and the chocolate dessert was excellent.
(4)
Kelsey F.
Roy's kaanapali has redeemed itself from the disappointing meal we had right after they changed locations. Service was excellent, food was fantastic, especially the jade pesto dish! Only drawback is the price but it's worth it.
In my quest to eat at all the Roy's, I had to stop here while in Maui. I was not disappointed. The menu was slightly different than other Roy's. I started with a roasted beat salad with dill creme fresh and candied garlic. What a combo! This was the best salad I ever had. I then dove into the Kilauea Black Salt Grilled Filet MR with jalepeno pesto and Truffle fries. The pesto was so delicious that I dipped my truffle fries in it to soak up all the sauce. Of course I finished with a Chocolate Lava cake, a must at every Roy's. My server Sara was awesome and made great recommendations. One thing I liked best about this Roy's is that they make the Roy's signature martinis from scratch which results in a more balanced cocktail than the premixed ones served at other Roy's. I will be sure dine here on the next trip to Maui.
(5)
Ana C.
If this were any other restaurant in Kaanapali it might be 3 stars, or even 4. But at Roy's, with its reputation and history and most of all its menu prices, expectations are higher and completely unmet. At best I'd say Roy's is uneven. Quality control is all over the map - too salty on this dish, not enough on that one. The salmon that we were warned would be "medium rare" was in fact overcooked. My scallop dish was terrifically executed except for the completely inedible pieces of charred kale. Just out of sheer wonder that such a misstep was even possible at a restaurant of this caliber, each of my friends tried to nibble a piece and confirmed - nope, literally not edible. Too tough to actually chew or swallow. One person at our table had a mild dairy allergy. The server assured us that that was fine, the kitchen would leave off the cheese on the bacon crusted mahi. What showed up was a piece of grilled mahi with NOTHING on it. No bacon. Not even garnish. Piece of grilled mahi on a bed of plain fettucini. Seriously, would it have killed them to put a sprig of parsley on top? It was like nobody in the kitchen loved this dish at all and just sent it out to be ridiculed. It was over $40, and it was completely, utterly disappointing. Oh, by the way - if you look at their online menu those prices are completely out of date. Add about 20% to what you see there. The only things Roy's do really really well are the desserts. The chocolate souffle, which is not really a souffle but a lava cake, is wonderful. The pineapple upside-down cake is usually missed in favor of the lava cake, but one of my favorite desserts anywhere, with caramelized pieces of fresh pineapple. If you go, order a light appetizer or salad, and fast forward to the end.
(2)
Ms B.
Hey Roy, Where have your standards gone? NOT fine dining anymore, Just an overpriced sports bar! Service staff have matching uniforms. Wrinkled and disheveled white button down shirts, with sleeves rolled up like an auto mechanic(no offense to mechanics). The staff was polite but CLUELESS in how to perform their job. Terrible ambiance with rowdy screaming bar patrons. Table was not served at the same time. My dinner came 11 minutes after others at table and it was BURNT! Sent plate back because it was inedible. Server offered to replace but would take 20 minutes would I prefer a salad!?! NO, just bring the desert you had me order 20 minutes ago. The waiter said he would ask to have it removed from my bill. GEE thanks. Then the staff kept reminding the table that it would be removed from the bill. Never got the coffee I order to go with my desert. I only asked twice. I left a 20%+ tip anyway, not for good service but out of pity. Sorry Roy, your Maui restaurants have not lived up to your original standards or reputation.
(1)
Camille S.
Worse bartender ever saw has zero personality plus a glass of house wine is $14 a glass which they pour to bottle to bottle
(1)
Nancy H.
Having dined at the Roy's Restaurants on O'ahu, we were expecting a similar, wonderful experience. Unfortunately, that didn't happen. Our issues began as soon as we walked in the door. We arrived 15 minutes early for our reservation, and the hostess told us we would have a short wait. Fair enough, but then she began to seat people who arrived after us WITHOUT reservations. Not right. We felt like we were an inconvenience. And while we we sitting at the bar waiting for our table, it took forever for us to be served. Once we were seated, Elliot promptly waited on us. He knew the menu and could explain everything, but something was lacking. We weren't made to feel welcome and special like we usually are at Roy's. The food was amazing, as always, but the service was missing that special touch. Next trip to Maui we'll skip Roy's and eat at Mama's Fish House instead.
(2)
Rei E.
I was disappointed... I've been the Roy's in Oahu and San Francisco where I had two of the best meals of my life! However, this trip to Roy's was scattered... Servers seemed hassled by tons of management milling around staring down everyone's neck, bus boys were rushing to clear our plates before we were even finished, yet drinks were forgotten... I had the "signature" Opah dish.. fish was dry, not enough sauce and the sides were a joke. Three potatoes and a couple asparagus spears. I would've rather had a smaller portion of fish and more veggies and sauce. I had to force myself to finish the overcooked fish. My father in law had the same experience, as he had the same dish. Mother in law had the surf and turf -- BBQ shortribs and shrimp. Hers was the best of all our dishes. Hubby had meatloaf because he had fish all week and said it was dry and not good. Souffle was as delicious as usual so at least the pastry chef is on point! I really hope, for Roy's sake, that we came on an off night. For your money, I'd suggest hitting up Pacific O's in Lahaina.
(3)
Suavier Y.
If you've ever been to Roy's in GA or FL in the mainland you should avoid this location. It's a 19th hole Golf Course restaurant. This is not in anyway quality dining compared to any Roy's I've been to. Just look at the bar. Everyone just finished a round and is catching up on the game. You've been warned. The staff is the JV squad. The decor is non-existent. It's a golf course restaurant. Signage and decor is plain. Tables should have table cloths since they're beat up. The menu was missing several items that were online which is a disappointment since I went in for a specific shrimp dish. The lunch menu is lacking in Asian Fusion cuisine. I liked the golf course view. It was quite bright and airy and I just watched the Kaanapali traffic go by. I had the burger. The plate was worn out and The fries were wedges. KFC has them beat. Actually, I wish I could have had KFC instead. The bun was huge and overwhelmed the whole thing. I ended up eating it open face. I ordered an Arnold Palmer since I was apparently in a Golf Course club. It wasn't sweet. I had to add sugar and never got offered a refill or 2nd drink. I was really disappointed. I thought since I was in Hawaii that Roy's would be a treat and should be even better than the ones in GA and FL. It's not.
(1)
Darlene R.
It was ok. We didn't find it to be anything outstanding. Just mediocre.
(3)
John G.
We ate out just about every night during our weeks' visit to Maui and would rate Roy's as one of the better values with top quality food and service. Bartender was friendly and helpful waiters and managers very attentive and the food was amazing. I have been to many Roy's around the country and in Hawaii and each one has its' own personally and feel. It has the discipline of a well run chain but menus vary to capitalize on the freshest food so it also has a local feel. The golf clubhouse setting offers great views and the place is spacious, Very good wine selection, deserts, etc we will be back to this locale!
(5)
Chuck E.
Disappointed. Caesar salad dressing tasted diluted. No taste at all. Cheap cheese. Hawaiian Pork sandwich (not pulled pork) tasted better but it gave my son a stomach ache. Table top not wiped clean between courses. Poor excuse for a golf course restaurant. Avoid it.
We were very excited visiting the, for us new Roy's location. The food was good, not as memorable as our previous experience with Roy's elsewhere. Service was very good. The physical lay out is not exciting, nice view of the last hole on golf course. The overall sense is that of a high quality diner. Not sure we would go back given the great restaurants in Kaanapali and Lahaina area. Roy needs to spend some time putting the soul back into his restaurant chain.
(3)
Ish A.
I have been to the Roys in Hawaii kai, Waikiki, and Dallas. As far as food execution goes, this place is TOP NOTCH. Wow, they are really on their game! I highly recommend the 4 course menu. This isn't your common, boring pre-set menu. Each dish is thoughtfully prepared, flavorful, high-quality, and comes out PIPING HOT(if you read my reviews, you already know that's my pet peeve). The tempura fried sushi was better than what I've had at sansei and ko (Fairmont). The mini-short rib and shrimp dish was to die for...literally, the short ribs died, went to heaven, then came back down to earth for my dining pleasure. The fish dish was crusted and cooked to perfection. Next time I will sub the roasted potatoes for the au gratin that comes with the short ribs. Off the chain. This was the perfect meal for my last night but I'm considering going back before my flight leaves tonight because it was that good. Pricing was very reasonable after spending 7 days in Wailea I might add. I will also add that I went to ferraros, nicks, humu, monkeypod, pita paradise, pacific o, and i'o and the food here tops them all. Management here is also doing an excellent job. Roy has the right people in charge and it will continue to give him repeat business for many more years! Thank you for making my vacation memorable!
We dined at Roy's August 25, 2012 and are still thinking about it. Simply the finest of our restaurant meals in years. Brilliant food and service. We ordered a salad and shared the prixe fixe menu with wine. I photographed the salad plus first three courses. My wife, who wasn't hungry, dived in before I could get the picture of dessert, the warm chocolate cake. I'm more interested in the food itself, though the photographs, made quickly and without fanfare -- while being mindful of the light -- are nice to remember the meal by. Sadly, there are numerous poorly composed and exposed images to wade through on Roy's Yelp listing, oldest to most recent. Here's a link that jumps you to #175, our beautiful salad, plus three more pics after that: bit.ly/13fuqBE
Roy's again provided an excellent evening during our annual vacation to Maui - dinner with friends, great food, very good service. Our friends enjoyed the smaller portions available on some entrees, and the new preparation for black cod (butterfish). The salmon was a bit overdone but very tasty, but the scallops were excellent (#10 diver scallops - wish they were larger); beet and pear salads were excellent, with more attractive preparations than in past years. Our server was prompt and attentive. We'll continue to come to Roy's for a great night out. Still a bit noisy.
(4)
Joe T.
boo. Boo. BOO! No "Aloha Hour"? Are you kidding me? I know Roy sold to some other food chain but to not have Aloha Hour here? LAME!!!!!! That is a favorite pre-dinner cursor to any Roy's. Came here expecting to have a couple dinners here but ended up at Honu and Merriman's instead. Boo Roy. Show some Aloha!
(1)
Ian C.
So disappointing. I have never sent a meal back in my life until I went here. Nothing is worse than overcooked filet mignon. Especially twice! And the second time was less than half the thickness of the first. They decided for me that I needed a downgrade. But, at least the staff was polite. If you want to feel cool then go...if you want a great mean...go somewhere else.
(2)
C K.
This was the worst experience ever at a toys restaurant. My hubby and I have visited pretty much all of the Roy's restaurant on the islands of Hawaii, 2 locations on Oahu and 1 in Kauai. So we thought we would go to this one since we have had such great experiences. 1: we didn't have reservations so we were told we had to wait 20 mins. Ok so we went to the bar to wait. 30 mins later I got up to check on our table and was told our name was no were on the list. Then another hostess walked up and said "oh I thought u guys were gonna sit at the bar so I didn't add you". Huh, um... You were the one who suggested we go to the bar to wait. 2: the bartender was super nice! Can't remember his name but I know he hasn't left the island in 8 yrs. That's the only reason I gave it two stars. 3: hubby scallops were cold, my steak was subpar. To say this was a Roy's restaurant, it is not the best one at all. I will continue to support Roy's, just not this location. Save your money for another location
(2)
John B.
I've been to Roy's of Kahana a number of times. The food has always been very good. Last night's experience at their new Kaanapali location was a little below par. The new location is smaller than the Kahana location but still adequate to serve a fairly large number of people who generate a fair amount of noise. The new web site does not include sample menus so if you are not familiar with Roy's, you won't really know what to expect. We had: Appetizers: * crab cakes 7/10 * Ahi & shrimp sushi roll 8/10 Salads * Caesar 8/10 * Wedge w/ blue cheese 7/10 Entrees * Macadamia nut crusted Mahi-mahi 7/10 * Asian style Opah 8/10 Dessert * Chocolate Souffle 9/10 * Pineapple upside down cake 7/10 Other * 2 cocktails * 4 glasses of wine The service was good but there is NO view to speak of and no ambiance whatsoever. It's just short of being in a school cafeteria. The interior could really use a tune-up decoration & color wise. The check came to $225 without tip. Overall, I was a little disappointed with Roy's this time around.
(3)
Jon E.
Roy's Kaanapali executes well on the tried-and-true Hawaiian dinner-on-the beach theme. There are many fish and land options with a local twist, there's tropical drinks (and wine + beer too), and of course, the view of the ocean and the feel of the coastal breeze. Though a bit standard, certainly it's worth trying once.
(4)
Nafisa N.
The food is okay. The ahi tuna appetizer, however, is AWFUL!! It was so cold and slimy and had a horrible consistency. I threw up after just a few bites of that crap. Words of advice: DO NOT order that.
(3)
Linda R.
So delicious. I had the fish trio ... each fish was perfectly cooked with a wonderful sauce or seasoning. Hubby enjoyed his salmon. The gyoza appetizer was yummy. Nice wine list although high -priced. Noisy ... but that's because it's always packed ... because it's so GOOD.
(5)
Peter R.
A paradox. First off its a LOUD room. The first table we sat at was nice except water was dripping on our heads. The replacement table was in grand central station with staff rushing back and forth. Ugh. We had the spicy Tuna Roll and ROY'S CLASSIC TRIO (Jade Pesto Steamed Monchong, Blackened Ahi, Macadamia Nut Shutome). These dishes were excellent. We also had the Hawaii Kai Style Crispy Crab Cakes that were like hockey pucks plus two of the saddest dullest desserts. Service is ok - not great not bad. Acid test - go again? Not a chance.
(2)
K C.
Amazing!! amazing amazing! Our server Gilbert was the best! So professional and knew everything about the food, wine, and pairings. We waited until our last night in Maui to go here and we are so happy we did. Make a reservation! The servers treated us like royalty and we so professional. It is nice to have one dinner on our vacation where we are treated as if we are paying for it. Even the manager came over and asked how everything was. Totally worth every dollar! We loved Roy's on Oahu and we loved this one even more!
(5)
D D.
The staff was friendly and attentive. The spring roll appetizer and the chocolate souffle were excellent! We had the salmon with women noodles and the combo fish trio (I don't remember the actual name of the dish) which wasn't .bad but not great. Overall, a pleasant but expensive experience. I will come back.
(4)
Katie M.
Great place to eat, even if you aren't playing golf! I had the cheese burger and it was very good! The staff were all super nice! I would recommend this place!
(5)
Janet O.
Roys is very casual fine dining. Sounds like an oxymoron right? Well it is! Fine dining with well really good food. Casual because people never dress up in Hawaii. It's like there's an unspoken code.: HAWAII=Dress Down time! We ordered the Surf and Turf and Seafood Collection. Both were really well prepared and very thoughtfully made. The seafood is fresh. The fish was perfectly cooked. Moist and super tasty. The former was $39. The latter was $34. We found a great Riesling that was at $10.75 /glass. It's a lot bigger than the Roy's in Kona and looked a lot more modern. But I love the coziness of the Kona location. There is no private area here while the Kona location does. Great attentive staff. Easy parking. Nice glass front door. Bar looks boring. I tell you Yelpers. The Kona location just seems really more vibrant. Either way...to each his own island I guess..drop by and say Aloha to this awesome place.
Roy's What can I say? We took our friends for dinner more or less because of nostalgia. We had taken our kids there 12 yrs ago on a trip to kaanapali, so wanted to do it again. I was prepared to be disappointed, but was pleasantly surprised. The cocktails were spot on, Gin and Tonic with Hendricks and a slice of cucumber, so refreshing. We ordered the dim sum canoe, because we are from Vancouver, and because we wanted to be kinda cheesy. Spring rolls, poke, lumpia, ribs,shrimp. Really great. Lots for 4 of us. Kids would love this too. One of the guys got the wagyu meatloaf, which was one of the best I've tasted. Came with onion rings. The other had the short rib, fantastic. The seafood risotto was sublime, light, scallops perfect. I had the macadamia crusted mahi. Dense, perfectly cooked. Came with pasta which seemed weird but tasted good. We used our yelp coupons, and had the choc lava cake. Super chocolaty, and I actually took half of it home! Hubby had the fresh pineapple upside down cake, which I'm going to knock off when I get home! Glad we came, would def come back. Waddled back to our hotel.
(5)
Nucky T.
WOw what great service mixed with fantastic food! I went there for a romantic dinner and Roy's was the perfect ending to a relaxing vacation. We got the sushi appetizer- it was terrific! The wait staff helped us in a timely manner, they were courteous and really sold the sizzle. Roys has a big bar that's a good area to watch a game. They are close enough to resorts to make it walking distance if you get too sauced up. This is what you'd expect for a place that charges out the @ss for food. It met or exceeded my expectations for an upscale asian-fusion restaurant in Maui. I couldn't ask for more.
(5)
Sadia A.
the butterfish!!! loved it, I can still take the flakiness and tenderness of the fish. It was a wonderful experience. Highly recommend, for couples and families alike since the atmosphere lends to both. Our staff was courteous and make recommendations as it was my first time there. The wine section is limited but the staff helped us with pairing choices. Highly recommended!
(5)
Monica N.
Came here before they close for lunch. Service was extremely unbearable--- S-L-O-W! Wtf.. Our pre-made crab cakes came in a flash- our entrees been 20 mins.. And i'm starving... No food yet Good thing, you get a view of the people golfing to pass time
(2)
Jesus H.
A true 5 star experience. Awesome seared tuna and my wife ordered tofu. They have a complete vegetarian menu for those who do not eat meat. The service was awesome. The waiter ran through each special and gave an overview of all items. We were blown away by the quality of the good and the experience. We arrived at 5 before they opened and sat at the bar. By 5:45 it was a full house. It does get loud, so if you are old or hard of hearing maybe try and go later in the night. Such a great experience though.
(5)
Megan I.
This was a treat. Exactly what I wanted it to be, all of the various fish was amazing. Respectable sake selection, excellent service.
(5)
Lacey W.
love this Roys! Get the miso butter fish or the ahi tuna steak. Wonderful! Cocktails not so great.
(4)
Suzi T.
The $55 menu for adults and $12 menu for the kids is the way to go. The only reason why I'm giving this 4 stars instead of 5 is because I either ate too much or the food was too rich for me, because I was feeling "full" until the next evening, but the food was excellent! The prix fix menu for adults include: Fried dragon roll Braised short ribs and Shrimp Macadamia nut shutome which is a Hawaiian swordfish. While I'm not a fan of swordfish, this kind was moist, not very firm and very good with the lightly battered Mac nuts. It didn't even seem like Mac nuts! The kids menu had a a selection of main courses kids could choose from. My son loves meat so he chose the braised shirt ribs and it was a huge portion. His eyes lit up and he gobbled it up! Thanks, Roy, for a wonderful meal! Aloha!
(4)
Benjamin I.
sadly this is not the same Roy's as a few years ago. the good: the poketini was excellent as was the beet salad the bad: the macadamia nut mahi mahi needed a lot of seasoning the ugly: just about everything else. it seems as if Roy's has lost its spirit. they used to be in a much nicer location. their new location: in a golf course clubhouse??? the staff seemed very unorganized, and the feel of the place was completely lacking. hey Roy's corporate: you may want to visit unannounced and see the mess this place has become.
(2)
Akshaya M.
Food was OK. Not many veggie options, which is often a con for me.
(3)
liz n.
Great place for kids. A delicious meal every time we come. Love the misoyaki butterfish! A dish that is to die for.
Had Loco Moco meatloaf after a round of golf. It was absolutely amazing! Washed it down with a few great local amber ales. I highly recommend this place.
(5)
Andrew H.
Great food and customer service. This was my first time year after 10 years going to Maui. Price was good compared Ruths Chris. The drinks are good and the crab cakes are fresh and good. The main meal is great, short ribs. The desert was amazing. My wife had pineapple upside cake and the macadamia nut tart. The view is nice overlooking the gulf course. I will go there again.
(5)
Dee B.
Roy's never fails to satisfy my seafood appetite. Their Ahi is delectable and anything else on the menu is superb!
(5)
Sanshi S.
Food was meh. Way overpriced, even for Maui! Slow service. I ordered off the vegetarian menu because I am a vegan. The vegetarian spring rolls are so bland, I have never had anything so tasteless. It was just like someone took Costco salad and tofu with no seasoning wrapped it in rice paper. The ponzu dipping sauce was also basically tasteless; it was like water. I ordered the grilled tofu for dinner. It also was very bland. The portion size was average. I was really surprised at how small the portion was given the price. Our server was nice and I am pretty sure things were only slow because of the kitchen. Lastly, the decor sucks. They keep it dark to disguise the fact that it is just like any other Applebee's or chuck wagon restaurant decor.
Excellent dishes!!!! The flavor is top notch, and the service is outstanding. Would definitely recommend over and over again.
(5)
Becky T.
The food was amazing!! I had the seafood collection and all was delicious. Looooved the local white fish. My husband had the filet which was delicious as well. Mother in law has the short ribs which just might have stolen the show! Fall apart with the fork. We started the meal off with ahi tuna and it was also amazing. I would highly recommend this place for anyone for some amazing food and great atmosphere.
Okay guys, I LOVE Roys! Ive been to the one in Baltimore, Philly, Hawaii, and NY(now closed)! The 5 star im giving is for the food! Atmosphere on this Roy's location was 2 stars! I will tell you why. The moment I walked in, I wasnt sure whether I entered a restaurant or an amusement park. People were on top of each other, crazy kids running around screaming and playing. I knew it wasnt going to be one of those private moments with my honey when I sat down and I thought to myself, did they seat me with another couple? If this guy next to me was any closer, he wouldve been in my lap! Then the other customer next to me had a little boy who took my jacket and wore it! Im telling myself this is a nightmare, but you know what? its all good coz the food was going to be amazing. And the food was amazing. I ordered my usual Steak! Well done! was it juicy? Hell yeah it was! Blew me away again! My sweetie pie had her usual macadamia crusted mahi-mahi whooo wheeee! She fell in love all over again. Dessert? OF COURSE! Im telling you now, if you leave without having their famous Chocolate lava cake, you just wasted your time there! This is the dessert that can change someone's life. You cant MISS it! I tell you again, YOU CANT MISS IT! We ordered our usual 3 lava cakes. Yes, the server had to confirm to both of us that we ordered "3". I said "thats correct", 2 for me, and one for my lovely girl over here". First bite of the molten lava cake, hmmm hmm hmmm PRICELESS! Im ending it here. Thanks Roy! You da MAN!
(5)
S B.
Excellent food, service and atmosphere. Also very kid friendly. This is a favorite on Maui and we will definitely be back. Loved the appetizers especially the crab cakes, beet salad and ribs. Main dish (macadamia crusted fish) was just okay but in general we enjoy appetizers more.
(5)
Mark Y.
Please don't advertise happy hour, then not have happy hour. Please don't over charge and act like a wanna be fine dining place if you're not. Please go see how Merrimen's executes a dining experience.
Food Social. Not recommend the ahi deep fried sushi rolls. Very disappointed, with the unwanted gas later.
(3)
Costa A.
Party of 7 (2 kids) for 6pm. Seated right away. Nice views of the golf course. Three ordered the 4-course prefix for $55 and two of us ordered the scallops. I had a chance to eat a bit of my wives prefix as well as my scallops. The first course was a dragon roll which fried. Very bland and mushy. Second course was mac nut crusted mahi. The sauce was good, but fish was very dry, even for mahi. Third course was the best of the bunch. Grilled shrimp with braised short ribs. Short ribs were melt in your mouth good with a very rich creamy sauce. Scallops were really disappointing. The scallops themselves were cooked decent, the the hash it came with was just odd. Potatoes and peas, carrots and onions that just didn't work at all together. Just seemed like a very odd preparation for sweet scallops to be paired with. The sauce broke as well so it was an mess of look and taste. Desserts were great. Molten chocolate cake and pineapple upside down cake. Kudos to our server who treated our kids very well though. One thing I did like was the kid 4-courseprefix meal. They start off with a couple squared of quesadilla, then the second "course" was some vegetables with ranch, then the main course of pasta, then an ice cream cookie. $12 was a bit more than you would normally pay for a kids meal, but the experience was pretty cool for the kids who ate like we did. All in all though, the prices didn't justify the meal. One drink each, total of $380 for 5 adults and 1 kid meal. Much better meals to be had on the island for much less.
We went to the new Roy's location in Ka'anapali on Saturday 25th. I don't even know where to start. The previous week we had reservations for Sat night. We made them a week prior. On the day of the res we got a call that the restaurant was moving and wouldn't be open. Didn't they know that a week earlier?! Anyway, annoying but okay, we made it for the following Saturday instead as they would be in their new location. I think they should've spent more time getting it ready. Horrible atmosphere. Lame golf clubhouse. No decor. Cheap wooden tables in a big open room. Loud golfers at the bar which is all part of the big room. It was awful. If I'm paying $300 for a meal, it should be in a decent room that isn't incredibly loud and super casual and cheap looking. I only hope they plan on redoing the room but I'm guessing not. Food was good but not great and not the best menu I've seen at a Roy's. Pretty disappointing overall. I hope they get it together.
(2)
Jenna K.
When we decided to vacation in Maui, I was excited to go to Roy's. I have been to the Anaheim location, as well as the location in Orlando. Both stand out in my mind as top notch restaurants, both in terms of food quality as well as ambiance. I was dying to have their signature edamame and, of course, the chocolate souffle. I was very disappointed to find that Maui's location did not even remotely compete with my previous experience. Atmosphere: Instead of the romantic sophistication of other Roy's, this location feels like a giant diner. We were first seated directly under the AC vents, and had to move locations, as it was far too chilly. There isn't anything in terms of atmosphere. No candle light. No dimmed lights to speak of actually. It just felt cheap. Food: Edamame was served cold, and lacked the sweet, hot flavor of other Roys. Actually, they lacked flavor entirely. I'm trying to recall whether the other locations serve warm or cold edamame, but as a rule, I prefer warm. The pear salad was deconstructed...I get it, totally artistic and looks nice. But if I wanted to make my own salad, I would have. The dressing wasn't very flavorful on top of that. Pretty disappointing. I'm also pretty sure that it was supposed to be a poached pear...but it wasn't. My husband and I eat fish occasionally, but are mostly vegetarian. The vegetarian selections are laughable, especially in comparison to other Roy's. We ordered the fresh rolls with tofu for our next course, and found that lacked flavor also. There seems to be a theme here. For our entree, we split the hibachi Salmon. It was decent, but we definitely have had better salmon here on Maui, as well as back in Seattle. I honestly couldn't tell you what the sides were, they were pretty forgettable. The only reason I wanted to go to Roy's was the souffle, and they didn't eff that up, fortunately. Still very yummy. Come to this Roy's, and get a cocktail and dessert, and ignore the food. Service: Meh, I have seen better at other restaurants. But Roy's usually has such a high caliber of service. Maybe its the laid back island style, that is a bit of a turn off when you are ready for a little more class, but I found service to be lacking as well. Roy's Maui gets two stars for the souffle... :/
(2)
Serge B.
great place! we came here because of the alaska air coupon. Butter fish is amazing!
Roy's is a good way to end a fun week in Maui. The wait staff were all attentive and friendly.
(4)
R. M.
Service: Excellent! Food quality: again excellent!Atmosphere:Open floor plan with views of the golf course. Noise level was low. Not really a romantic setting but my wife and I still very much enjoyed the experience.
(4)
Steve R.
Ok, I am a huge fan of Roy's Restaurants. I've eaten at Poipu, Hawaii Kai, Waikaloa, Kehei (when it was open), Kahana, Spanish Bay, and San Francisco. When I realized the Kahana location had moved to Kaanapali, I quickly checked Yelp. To my surprise, there were some pretty negative reviews! I decided to say nothing to the 5 members of our party and see for ourselves "What was up?" We had a 6 o'clock reservation. We were greeted promptly and seated. We didn't have the gauntlet like greetings of "Welcome to Roy's!" that we have experienced at Kahana. The table was large and comfortable, looking out at a great view of the golf course. Now, with the exception of Spanish Bay, most Roy's don't have a great view and are in shopping centers. Ambiance was fine, not as fancy as many Roy's, and the crowd was dressed nicely (not the backwards baseball caps described in other reviews). Service was excellent. Right up to the standards Roy's has set for years. The food, exceptional, with orders of Gyoza, Duck with sweet potatoes, and Ahi Carpacio as appetizers. Dinner orders included the Roy's Trio of Ahi, Mahi, and Ono. An order of the short ribs complemented the fish dishes. Of course we ordered the famous chocolate souffle, probably the greatest dessert of all time! In conclusion, we were happy and very satisfied with our experience. Hopefully you will enjoy Roy's too...
(5)
Patty N.
Fantastic dinner! From appetizer to dessert, best meal we have had in Maui. Would certainly go back.
(5)
Cougar S.
They like to think of themselves as upscale but they miss the mark except for their prices. They're astronomical. The seating was cramped and the service was only fair. The portions are really small, so its best to eat before you go. Other than the portion size the food was outstanding which earned then a star back for a 2-star experience.
(3)
Heidi P.
How can you not give Roy's 5 stars! I have never been disappointed in anything I have had here. I usually get the Mongchong served Chinese style. Yum! Delicate fish with just the right amount of flavorful sauce! My dinner mates had the Opakapaka and Short Ribs! The Maui Roy's recently relocated to the ka'anapali golf course - where the club house used to be. I quite like it - it has a more home feel when you enter the restaurant. With tables and booths available and plenty of great views from any where in the restaurant. The prior location felt more like a business setting with it's darker lighting and cramped seating. The service was great as always and the parking was ample! Which is wonderful! The price is always on the high side, but they are now offering Prix Fixe menu items, for those of us that can't always afford to come here but what a fabulous meal at an great price! You always feel like you get your money worth that is for sure. It is great for special occasions, dinner for 2, or a family get together. Just remember to come hungry cause the portions are decent and the selection is mouth watering!
(5)
Joshua L.
This is supposed to be some kind of famous restaurant. As a matter of fact, there are at least two others near where we live in the OC. Anyway, this review is way overdo. We went here while on our honeymoon in 2005. It was a nice dinner but not what we expected. I remember having a shot of tuna tar tar which was fresh and delicious. I also remember one scallop in the middle of a giant dish. That actually cracked me up. Then there was some kind of a meat dish with some tasty sauce. Not one of my favorite spots. Portions were too small (but then again it might have been a tasting menu). The flavors were just OK.
(3)
Jessie M.
Very mixed feelings about my experience here. On one hand, it was New Year's Eve with a prix fixe menu which I wasn't expecting and also didn't expect how busy they'd be and behind on service. On the other hand the atmosphere was good and our server was incredibly nice to us, even gave us two free souffles because of our long wait between courses. He apologized through out the meal (not like it's his fault at all), but when you're paying that much money for this food, you shouldn't be waiting 40 minutes for each course. One of the appetizers came out with uncooked chicken so had to be returned. Again, not our server's fault but I think the kitchen was flipping out. Anyway the carpaccio and foie gras appetizers were awesome. The misoyaki cod was good as well as the ribeye with shishito peppers. The short rib was over the top rich and GIGANTIC. I mean seriously if you can finish that thing you may die. The bill was very large and not sure it was worth the price tag.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Classy Noise Level : Average Good For Dancing : No Alcohol : Full Bar Happy Hour : No Best Nights : Thu, Fri, Sat Coat Check : No Smoking : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Dogs Allowed : No Waiter Service : Yes Caters : No
Darron N.
Great food and presentation, the staff was top notch.
(4)Steve N.
We were seated with a view of the parking lot and McDonalds. I had a Roy's Pinot Noir in a beat up and scratched wine glass. We started with a very nice Caesar and an iceberg salad, the Caesar was good - giant crouton made the Caesar salad that much better. My entree was the Fish trio - Mongchong, Blackened Ahi and Macadamia encrusted Shutome. The sauces made the fish work. The other entree was the Mahi bacon-and -onion crusted over mushroom risotto . We had good service the whole meal, and the food was what we have come to expect from Roy's - really tasty and fresh. The meal and atmosphere felt more hectic and rushed than our visits to other locations. Pineapple upside cake with macadamia nut ice cream as a dessert was wonderful. So, food and service what we expected, the ambiance and view, not so good.
(4)Ken H.
I've enjoyed Roy's at their old location on Maui near Napili and was very excited we could now take a a short walk over from our Kaanapali lodging. Unfortunately this location is now adjoined to a golf-course pro-shop and the atmosphere and number of customers just off the links made it seem more like a 19th hole, than a fine-dining atmosphere. The hostess greeting was warm, as we were early for our table. we stopped at the well laid out bar for a cocktail only to find the bartenders frantically trying to keep up and our table was ready just as we got our drink orders in. The bartender seemed confused as I provided cash payment for our drinks, and still asked for the name on our reservation as he took my cash. Dinner menu had good selections of old-favorites and new offerings. My friend chose an old favorite and was rewarded with a very tasty meal. I chose a new offering, some sesame crusted fish with a supposedly spicy Thai-coconut sauce that had absolutely no flavor and was very disappointing. The souffle desert was wonderful, just the right amount of yummy warm chocolate oozing out. After paying our dinner bill, we were surprised by the aforementioned frazzled bartender who arrived at the table asking us to pay the bar tab. Really? I'd paid him cash and he'd asked for our name, yet he hadn't cleared the tab or mistakenly transferred it to our table. I suspect Roy's is doing more volume at this location but will not be a return customer.
(2)Ann m.
Just returned from an 8 day vacation on Maui, we stayed in Lahaina and ate wonderful food, lunch and dinner each day. Our only bad meal was here at Roy's for lunch. I had been to one of Roy's restaurants in the LA area last year with 7 people and we enjoyed the experience and the food. In LA the place was beautiful, the dishes presented in a very upscale manner and the food all had good seasoning and favors. On Maui it was all missing. The restaurat was commercial and cold, both temputure and decor. We all thought it looked like an Holiday Inn breakfest eating area. The food was all bland, my husband's shrimp basket looked like something from Long John Silver's and my salad had an inedible undercooked artichoke served halved sitting on a bunch of iceberg lettuce and unripe tomatoes. The waiter was untrained and when my daughter asked for a virgin bloody Mary he said, " so you basically want tomato juice?". He then left and didn't return for 10 minutes while we watched the drink sit on the bar 10 feet away. There are so many wonderful restaurants on Maui that no one should end up here, it was that bad.
(1)debbie l.
I love Roy's food and this location has always been consistent. Roy's has some unique offerings and the typical fish entrees but they are always so good. The service has always been pretty good unless seated around the back corner. The restaurant is nice but can be super loud at times and the tables are a bit close together for such a large space. One gripe several times after making a reservation we have been put at a tables around the back corner (fairly new place for tables here) which are in table limbo as the staff seems to forget they exist. Odd to me that you make a reservation and get a crappy table, and more than once. I think the Kauai location has the best food by far of the Roy's I've eaten at. The Ko Olina Roy's was good too but not as good as Kauai.
(4)Bill P.
Food and service were amazing. The fish was cooked to perfection, If you haven't tired the choclate souffle you must! The manager said that new noise dampening tiles were coming to deal with the noise problem other reviewers have noted.
(5)Peter C.
We have dinned at several of the Roy's restaurants in the past, our best meals were at the original Honolulu Roy's, in Hawaii Kai in the early 90's. They have opened lots of new locations since then and it seems that their quality has suffered. Our recent dinner at Roy's in Lahaina was very average. Our table had a view of the McDonalds restaurant, Service was very quick and efficient, if not a little stiff. The restaurant's furnishings were Spartan:, no table cloths; some of the china was chipped. I tried the Desolation Cabernet, not so good, the Zinfandel by the glass was better. Both of us had fish, the Opaka-Paka, and Mahi-Mahi, were good, however the sauces seemed to have no salt in them? Desert was the highlight, a really great chocolate soufflé. Roy's is not highly recommended, for the same money there are several places close by that are much better, and will really make you feel welcomed.
(2)Chris A.
We go to Roy's everywhere. This just didn't hold the company line. Had crab cakes, pokitini, and lamb. Cannot say they were done in a way I'd expect from Roy's. Lacked the flavors I'm used to and seemed a step down.
(3)Alba T.
At the new location it was extremely noisy and the atmosphere is very bland. The Air conditioning was cold and they kept turning it up and down. When we sat down there were no individual plates for the edamame appetizers or the bread--which took forever to Arrive. The Caesar sAlad did not seem fresh-the soup was bland_the opAkapaka was extremely dry and tasteless, probably frozen. The gnocchi were meager in number and tasteless--and they wanted to charge us extra for substituting them for potatoes. The broccoli was totally raw...virtually no vegetable on the plates. The good part was that the rack of lamb was cooked perfectly but for the high prices nothing else was worth it. Even the carrot cake was terrible..a lot of frosting in A fancy glass with some mushy cake. But, the macadamia tart was excellent.
(1)Rosemary C.
Food was really good, not great. Overpriced but I guess that's what you get in Maui. Waitress was adequate, nothing more. Location is just so-so, I would have preferred to be on the beach.
(3)marianne j.
Let me start by saying, I ate at Roy's Kahana for the first time probably 10 years ago. I've eaten at other locations all over california and I think the mainland restaurants are ok, so if you're reading this and have eaten at a Roy's at home, don't discount the Hawaii locations. I am surprised by how little people talk about Roy's in Maui. So much attention on other restaurants that in my opinion, do not hold a candle to Roy's. If I was comparing Roy's to the food I'm used to in San Francisco, I think it'd be closer to a 4 star review, but compared to all the other food I ate in Maui, Roy's stood out for quality, service and just overall experience. I don't know why people are complaining about the new location. Personally, I'd rather eat right next to a Kaanapali golf course than next to a McDonald's in a strip mall. The windows truly captured the sunset and surroundings. If you are looking for a theme, head into Lahaina and eat at Cheeseburger in paradise. I had a citrus, basil, vodka cocktail to start, my husband had a martini. It was the first cocktail after a week in maui that wasn't over the top sweet. Terrific. I thought the wine list was very reasonable given the quality of the food. Hubby had the price-fixed menu-awesome. I had the tomato basil salad and had the ahi as a main-it was great. The hawaiian smore dessert shouldn't be missed. I also have to say this is definitely the best Kids menu I've seen anywhere. I love that they had dishes on the kids menu that any adult would be happy with. They served 4 courses-quesadilla, veggies and fruit and then the main. Dessert was a homemade ice cream sandwich. My kids DEVOURED their meals and I was so happy it wasn't another chicken finger dinner on vacation. I only wish we hadn't waited to eat there our last night-I'd love the chance to eat here more than once. It's a bit pricier than Leilanis or Duke's, but not that much. Can't wait to go back.
(5)Natalie N.
During my recent Maui vacation I was told to go to Roy's for dinner by many people. Since we were going in a large group of 12 for a birthday dinner we were sat in a back section of the restaurant along with another large group. This was the big mistake of the night. Since the other, much rowdier group, were many decibels louder than us we were forced to almost yell to hear each other. Its unfortunate cause the service suffered as well because they only have one waiter for our two large groups. The food however was very good. I ordered the Macadamia Nut Crusted Mahi Mahi. I really enjoyed that and the bite or two I had of the ribs. Both cooked well. Also, the Chocolate Souffle was not a souffle at all. It was a Chocolate Lava cake.
(3)Ari D.
Having eaten at Roy's and other similar restaurants on Maui many times, we have never enjoyed an experience at Roy's. From the service to the fish quality, everything was mediocre at best. Further, one of our party had just gotten out of the hospital and had a somewhat restricted diet. When she asked for any entrees or appetizers that could be made a bit more plainly, the waiter told us that this was not possible because the dishes had been prepped that morning. At these prices and with this reputation, we expect better. Especially with competition from stellar restaurants like Merriman's, Pacific'O, Mala, and others, Roy's should be able to serve better quality food with more accommodating service and imagination.
(2)Alison P.
We've been to Roy's for years but not at this new location in Kaanapali Parkway. We had a perfect evening and will be back. Details about our experience: Brought our 2 kids and couldn't get reservations so sat at the bar which serves the full restaurant menu. The bartender who served us was named Jonathon and he was top notch and made our dining experience quite enjoyable. He was great with the kids, very personable in general, spent time answering our questions about the menu and helping us select a wine. We discussed wine with him and tried a sample and found the wine that paired best with our mea (the Pinot Noir made for Roy's---was light and very nice flavor and finish). This guy was super busy making drinks for a packed restaurant and a full bar of diners and drinkers, yet he was 100% attentive as a server. Impressive. Obviously a real pro at his job in all respects, something you don't see everyday in the restaurant industry. We were pretty blown away by his service and he is the main reason I'm taking time to write this review---the meal was excellent, but I don't usually do a review online just for the food. About the food: One child ordered off the kids' menu and it was a very good child's meal for $12, even included dessert and appetizers. The rest of us ordered 2 entrees and salad and we shared. The wedge salad was spectacular. I order this everywhere but this was the best I've had. Used butter lettuce instead of iceberg and the quality of dressing, cheese and other salad condiments was superior. For entree, we got the Roy's fish sampler ---3 different fish---and for 2nd entree got the ribeye steak and we ate off each other's plates. Everything was such high quality, perfectly made, great seasonings and side dishes to accompany. The fish was fresh, light, well-paired with minor sauces that complimented and didn't overpower. We enjoyed trying small amounts of 3 different fish. Was like a "tasting" experience and so much fun as well as delicious. The ribeye was perfectly cooked---we had requested medium and it was exactly medium cooked throughout. Unusual to get a steak so perfectly done to order throughout the entire cut. Even the edges of the meat were medium. The sauce and potatoes and vegetable with it were cooked to right consistency and delicious. Dessert we chose was the upside pineapple cake (I'm not a fan of this, was my husband's choice) and I tried it and it was very good even though not my thing---I recommend it if you like pineapple cake. Our other dessert was the chocolate molten cake. Very good, but I've had better. This was probably my least favorite part of the meal, although I'm pretty picky about desserts and most people would probably be very pleased with the molten cake. The quality of the chocolate was obviously high, but the vanilla ice cream scoop was skimpy and ran out before the cake. Also, the cake was a bit heavy after a big meal. If you eat steak, a lighter dessert might pair better. I've tried the key lime pie at Roy's and it was great in the past. Would order this next time. The kids' dessert was a cookie and ice cream sandwich and my daughter loved it. Looked homemade. All in all, couldn't have been a better evening and if you get to sit at bar and enjoy Jonathon as your server, guarantee you'll have a wonderful time!
(5)Mark B.
Amazing food, great drinks and a very friendly staff.
(5)Michael G.
This was my first time at Roy's anywhere. My wife and I went here on our last night in Hawaii and it was amazing. We had good service at the bar waiting and with our waiter. They are very educated about their menu which was nice since I had no idea what I wanted. The food was really great! I suggest getting the ribs though I tried a little of everything.
(5)Sherlock H.
My partner and I ate there this past weekend. We each ordered the surfah combo. Pretty tasty, but the fish came out kind of dry after asking for it as medium well. The worst part was finding a long piece of metal on my mahi mahi! I gave it to the server who gave it to the manager. He took it to the kitchen and came to our table to say it was from one of their scrub pads used to clean dishes. Yuck! He then said "your dinners on us" and looked at us both. We assumed he was going to comp both meals, but when we got the bill we saw only my meal was taken off. It's not a big deal, but it would have been nice to get it more clearly from the manager what he was offering. Either way, at a place like thus I can't believe something like this could happen easily.
(3)Tyler K.
First time to Roy's in Lahaina, and the summary is, you can always enjoy a good meal here. Starting with fresh ingredients and cooking them nicely is always a good beginning. We enjoyed ono, opah, and a seafood medley. Good seasoning and fast service is another plus. The location is in the second level of a strip mall just north of Kaanapali, and the ambience could have been a little better but is in keeping with Roy's other locations. Would be nice if there could have been a view or some type of outdoor seating. Thumbs up and a good place to go for anyone's visit.
(4)Sal R.
Food a solid B+. Some of the better service on the island. They have Mezcal!!!
(4)Collin W.
We;ve been coming here for years and never had a bad meal, but the last visit has me wondering... No tablecloths, no bread, and mediocre service. This used to be our standard to judge the fusion cuisine in Hawaii. The tourist industry has been taking a dive since the fuel price and airline prices have been sky high. Unfortunately, the service has taken a dive with the rest of the industry. The food wasn't up the past, high standards, either
(2)Johnny P.
Three words to describe my experience: overpriced and unimpressed. For what they charge, i expect more in quality and selection. If this was $20 cheaper, then i'd be okay.
(2)Kimico P.
This is my favorite place to dine in Maui ! It is a splurge but well worth it . Always save room for dessert, as well . I haven't ever had a bad meal/ anything here. and I say this as we have literally been a family that passes plates to be able to taste the yumminess of everything although you really dont want to share .
(5)Big W.
I really enjoyed eating at the Roy's in California. Let me just say this was better than the mainland. The menu is much more extensive with more interesting seafood dishes. I will make this a regular stop when I visit the islands.
(4)Marisa B.
When i heard there was another Roy's in San Francisco I was absolutely delighted! We had an incredible dining experience here on our Maui vacation. I was disappointed by the decor of the restaurant because it looked very basic, but it did not take away from the pleasant atmosphere. There was not a single person who wasn't enjoying his or her self and smiling. Very cool how you can see into the kitchen, that's always reassuring. Every thing that touched my mouth from this place was spectacular! My sweetie chose their food and sake tasting menus. We thought it was interesting that they paired the meal with sake because we had never experienced that before. It was also unique and very cool that they give you edamame as an appetizer instead of bread and butter. Every single thing we ate was delicious, i mean every bite so to avoid sounding redundant I'm just going to tell you what we had and just assume i mean that it is incredible. The tasting menu started with scallops topped with lobster which were prepared perfectly, then i discovered why they call it butterfish, OMG it is so rich and velvety, then a perfectly cooked filet mignon in a rich, creamy gravy. I had their poached pear salad with candied walnuts and goat cheese in a light vinaigrette; one of the best salads I've ever had! It had few ingredients but since they were all such superb quality it was good i thought about it for weeks afterward. Then I also chose the filet which had such a fine grain and smooth texture i didn't even need my knife to cut it! The final course on the tasting menu was a passion fruit flan, with was intense and fruity-in a good way. And of course if you go to Roy's you gotta get the chocolate souffle they are famous for! Which you tell the server you want when you order your salads because it's made fresh every time and takes 45 minutes, doesn't that make you feel loved? I saw everyone's eyes light up around the restaurant when they tasted their food and their immediate reaction was "OMG this is incredible, you HAVE to try it!" The service was outstanding! Every point of service you look for was met. The primary server had a server assistant, so you never had empty glasses, or dirty plates in front of you. I always get amused when you go to the restroom-at a fine dining restaurant-if you leave your napkin on your seat, the server assistant will run over, pick it up, fold it really cool and place it on the table. I do it just to watch it haha :X Well worth the few hundred dollars [gotta tip fatty!]
(5)Frank L.
Very good. We were here in 1994 during our honeymoon and I thought this was one of the top 5 meals I had ever had (by that time in my life). That, despite the fact Roy's is in a strip mall, overlooking a McDonalds! Well, it's still good. Maybe not quite as good as we recall, but good. Service - prompt and friendly. Food - this is where I have to say, maybe not as crazy wild good as I recall, but, again, good. Pre-order the chocolate souffle right away!
(4)Debra B.
We dined at Roy's last night and had a wonderful dinner. There is a wall of windows looking out over the golf course providing a fabulous view of the sunset. Service: Niles was great, friendly, on it and never slacked off giving great service. An example was when he asked my sister if she wanted another Mai Tai - she said yes and he surprised her by immediately setting one down!! As she said, very little surprises her but that did. It was a great moment! Seating: The seating hostesses put us 4 at a small table next to a large noisy table when there were better tables empty all around us. There were multiple tables of two at larger tables than ours. When they sat another large table behind us - sandwiching us between two large parties -we were seated so close my chair was being bumped as they walked around the table. We asked to move and were moved to a larger table and making us much happier. Food: I had the Butterfly fish which was tender, moist and seasoned with a "sizzling soy" sauce which was great. Brother had the blackened ahi which was excellent due to the spicy sauce, ahi was blackened perfectly - crispy on the outside - which complements the almost raw creating a great balance of texture. Sis had the caramelized scallops. She loved the scallops which were sweet and moist. Mom had the short ribs - she absolutely loved the very generous portion. They were fall off the bone tender and flavorful. Desert was fabulous chocolate soufflé and the sorbet trio. The only reason we didn't give 5 stars was because of the seating. Food and server get 5 stars!!
(4)Josh M.
I frequently dine at Roy's and it is one of my favorite restaurants. I have to say that although the mainland has Roy's restaurants there is no comparison to the ones in Hawaii. This locations never let's me down. Today I ordered the ribs, the trio entree, and a soufflé. They were all delicious. Ribs were cooked perfectly. All the fish on the trio were also cooked to perfection. The soufflé is one of my favorite desserts. Not only was the good delicious but the service was excellent. The whole team from the waiter to the bus boys and helpers, everyone was coming around making sure everything was okay. I will definitely come back to this location on our next trip to Maui.
(5)E K.
During our 6 night vacation in maui, we came here twice! This is our favorite place to come to when we are in Maui. They have the best food at least in this part of the island. The Szechuan baby ribs are wonderful, miso yaki butterfish is great, we had the poketini, also good. Just had the Carmelites diver scallops which were amazing. They consistently have very tasty food which can't be said for most of the other fairly expensive restaurants here we tried.
(5)Sue Y.
My favorite Roy's in a long while! Somehow, the food at this Roy's was 38% better than the ones in California.. Amazing! We actually came here to take some about-to-be-weds for dinner. The staff was so sweet overall and when I mentioned the occasion, they brought out a little cake for our friends. Looking forward to coming back!
(5)Monica P.
Hawaiian fusion cuisine - "ono!" 18 May 2011: I wanted to enjoy some Hawaiian fusion cuisine while on the islands. Tony and I were staying in Ka'anapali so we drove to Kahana and ate at Roy's, a popular place located in a small shopping strip plaza. The place was pretty full for our 7:30pm reservations and the atmosphere was quite lively. We started with drinks and then appetizers of crispy pork and shrimp Lumpia and the flying dragon roll (with unagi, butterfish, avocado, macadamia nuts - I love anything with avocado but the unagi was divine!). We were given a bowl of seasoned edamame too. Tony had the seafood collection (Molokai shrimp, scallops, fresh fish, clams, and crab) and I had a white fish with a crab imperial type topping and shiitaki mushrooms, with mashed potatoes and green beans. We ended with their apple tart topped with macadamia nut ice cream and thin dolphin-shaped cookies. The ingredients in add dishes were fresh, everything was beautiful prepared and tasted great; and filling. This was the best meal of our entire trip! I wish we had gone here early on in our trip, as I would have gone back another time or two.
(5)Rob M.
People will say, "Oh, you can eat at Roy's anywhere." Problem is, that logic is not a very good reason not to eat somewhere. Like anything else, some restaurants are better than others depending on the location. And the thing is, just about everything is better on Maui. Especially a restaurant like Roy's which obviously began in Hawaii. We ate at the bar for dinner to watch college basketball and circumvent the long line. It turned out that our bartenders were basically the nicest guys in the world. Dinner service was excellent. As for the food, order the mac nut crusted mahi and the ahi poketini (tuna tartare) to start. Although the chocolate souffle draws high praise, the alternative, a piping hot banana-infused dessert with ice cream, was vastly superior. Every aspect of our first meal here was so well executed that we returned two nights later. It was really the ultimate compliment because I never do that on vacation. Also of note: Beer is served in chilled glasses and the beer prices seem strangely low. And, order the house bread. You have to ask for it.
(5)Krispy K.
Short and sweet, Roy's is a cut above the restaurant conglomerates that run the tourist mill restaurants along Kaanapali. Yes, it's on the golf course, but not part of it, and is a better location than their original spot located upstairs in a strip mall up the road. My favorite was the Grilled Szechuan Spiced Pork Ribs, but don't under estimate the Meatloaf. Would have preferred more booths, as the dining room has mostly tables. Parking is easy in their own lot so you can avoid the compact only door-ding parking garage at Whalers Village.
(4)Analyst C.
Good food; fast and friendly staff Ordered the scallops; 3 fishes combination and their famous chocolate soufle..
(4)Steven D.
Where do I start? We went for Father's day and experience was wonderful. We had a waiter named Joe and he was top 5 waiters that I've ever had. We started with complimentary crab cakes along with a lot more crab cakes, lobster and shrimp pot stickers, flying dragon sushi roll, and ahi tuna roll. For appetizers they were amazing. At the table we got a filet mignon, steamed mahi mahi, and macadamia crusted Ono (my dish). My only complaint was that I asked for my Ono to be cooked medium rare and it was pretty well done. I can't knock them for that though because it was an amazing all around dinner. Highly recommended. For some reason this review never posted back in 2011 (it got auto-saved). We are going to be back in Maui this July and cannot wait to go to this place again. Truly a wonderful dining experience.
(5)Teresa P.
We love this roy's Go visit Sean and Adam the best bartanders on the island!!!!
(5)Brian Y.
Honestly I don't know how this place doesn't have at least 4 stars if not 5. The only thing that could make this place better is if it was on the beach. Instead it's on a golf course, which isn't as scenic but it's still nice. Went with the family during a 10 day stay in Maui. Everyone loved the food so much we actually went twice! The first time I got the prix fix and everything was good. I had misread the menu and thought the short rib would be the main course, but it wasn't. There was a local fish as the main. Regardless it was good. The second time I went I got the pork rib appetizer (amazing and a must get) and the short rib with the hoisin glaze and not the mustard glaze. It was really good, I highly recommend. Both times we all shared the lava cake as a dessert. If you go to Roy's you have to get the cake. No question about it. Overall a great experience, both times.
(5)Chris S.
Blown away!!!! For years I have returned to Roys on maui, and other islands during my travels. Tonight was the worst experience. I waited almost 35 mins for my food to be served. (Fish seared for seconds on each side). Food was fair however the waiter and staff were rude, inattentive,and seemed to run around like chickens without heads (Ina restaurant that was partially empty). I Would have ordered more if they had simply attended to my table. Asked to Speak to a manager who in an accusatory manner asked what MY problem was? He was rude, especially to a table with a 500 dollar tab!!! Sorry to see a wonderful restaurant be so miss staffed and miss managed. I remember when the chef was Roy so many years ago. Roy Yamaguchi should be and would be ashamed if he sat in the restaurant tonight, for he is loosing a repeat customer of many many years due to a lack of service!!!
(1)Shazam L.
Expected more for a Roy's on MAUI. Ordered scallop dish..cooked semi raw and understand that scallops are rubber if OVER cooked, however...given the caliber and price range of this restaurant...one would think they can get it right...? Especially if a home cook like myself can? Kid ordered shrimp that came on skewers. He left 3 of the 6 shrimps and left hungry saying it didn't taste "good". Drinks weak and watered down. Dessert of banana compote? Was so sweet, both husband and I had to reach for napkins to spit out first bite....Only scored 3 stars due to the pleasant service and location.
(3)Chris M.
The chef was not capable of sending out food that was even close to decent. I'm pretty sure my tuna sandwich was made a day or so before (mushy texture and no flavor at all). Came out completely cold. Like just out of the fridge cold. I said something and the "chef" just threw it in a pan for a few seconds(only on one side). I guess you can't cook a fresh one when it's cooked days before. The burgers( what chef can't cook a burger?) were ordered medium and came out like charcoal and the toppings were stone cold. I would stay away from this place. Not any kind of a special location either. Just a big open room overlooking a fairway.
(2)Jonathan S.
Having been to Roy's at Hawaii Kai and Waikiki I had expectations at this location. It wasn't very good! The crab cakes were dry. If you ate them blindfolded it would be a mystery meat. The lumpia were greasy and the meat could have been anything but real meat. The spicy tuna roll had decent flavor but was fried. The most disappointing item was the butter fish. A signature item for Roy's. It was dry, over cooked and lacked flavor. I have had this dish at their other locations so I know how it should taste. The chef should be fired. The opa curry fish dish was awful. Dry and lacked flavor. My advice is to go to Merrimans and learn how to cook from their staff. Service was also very slow and not terribly cordial.
(2)Carla L.
Food is great! Salmon tartare really nice new appetizer. But the noise is just unbearable! We gave up taking as was just impossible to even hear each other! It ruins the place completely- you have to get some sort of sound proofing!
(4)Colleen B.
Oh my god get the Ahi. Get the entree size, don't even bother with the smaller size because you will wish you had more of it to eat it is SO amazing. Like a steak of sweet buttery melt-in-your-mouth goodness. Get the ahi!! Very impressed with Roy's! We stayed nearby on our honeymoon, and in making our reservations they asked us if we were celebrating anything, so naturally we happily shared. During the dinner we received a complimentary sushi dish to share to celebrate. It was a nice little touch, very cute. Everyone's dinners were amazing, but the Ahi by far was the best selection. So good! They prepared it with finesse and expertise, it was perfect! We ordered TWO! of the chocolate lava cakes for dessert. They're about the size of a cupcake, so be careful, you might not want to share once you taste how good they are! Yes, the restaurant is a little noisy, but the tables are widely spaced so we never felt drowned out. Service was quick and discreet, keeping water topped off and the table tidy, very pleased. Can't wait to celebrate an anniversary and eat here again!
(5)Rick C.
Kahana: Friday, 7:30pm, we called to make reservations .... the phone rang at least 8 rings ... we tried calling three different times in a twenty minute time frame .... and they never picked up the phone! Instead, we went to KIMOS, Lahaina and a fantastic dinner. A couple of days later, we drove to the restaurant to see if they were still in business. The place looks "run down"... and yes, they were open for business. Roy's use to be one of our "sure bets" for dinning on Maui.... not anymore!
(1)Greg J.
We dined here on Thursday, October 11, 2012 at 7 PM The first thing that hits you, almost literally, in the face upon entering the restaurant is how LOUD it is. It gets worse as you go to your table too. They really need to work with a designer, or acoustic designer, to get the problem solved. We arrived a couple minutes early and were greeted promptly and sat immediately. The restaurant was busy, but not quite packed. We were sat at a nice table by the large window, which sadly, at night, really just looks onto the highway driving by. During the day, I'd guess you look out at the golf course, but not an ocean view. Server came by, friendly. I ordered a drink, clubhouse tea I think, great drink, balanced and tasty. We ordered an appetiser, sushi roll that is lightly fried on the outside, very tasty, and opted for the tasting menu and wine pairings. The first course, seared, rare white fish, was really nice. Perfectly cooked and delicious. The wine pairing, a sugary sweet reisling was AWFUL. I told the server, she sympathsized, and said the one they usually serve is better. Well now I feel better.... Second course, shortribs and shrimp was OK. The shortribs were cooked well but the shrimp were a bit overcooked. Not terrible, but not great. The wine pairing, a pinot noir, was again awful. It tasted old and tinny, but given that is was on the pairing menu, that seems unlikely. Just a bad wine (I think it is one of Roy's private labeled wines). Food started coming out a bit fast, almost literally taking one plate away and putting the next down. We asked for them to slow down and they did. Also, wine didn't arrive until we were half way through out second course, Hard to be a paring if it doesn't arrive with the food. Third course was a fish course, lightly breaded and seared. Good, well cooked, hot, but not overcooked. Wine pairing, a mediocre chardonnay, was again a dissappointment. Again, the wine arrived late.... I know everyone raves about the molten chocolate cake (yawn, it's 2012, not 2001). It was well cooked and presented, but just OK, nothing special enough, in my opinion, for the raves. Interestingly, I did really like the vanilla ice cream that was on the side. The wine pairing, the best of the bunch, was a late harvest zinfandel. Decent pairing and decent wine. Tasting menu was $55 per person and the wine pairings an additional $20 per person, so an outright bargain by Maui standards. All in all, there is value for the price, and it's a good place to go for a solid meal with friendly, efficient service. By all means avoid the wine parings. Looking over their rather long wine list, it doesn't appear that they have much in the way of higher end wine, but the mark ups also don't seem too bad, and positively a bargain by Maui standards. Now if they could fix the noise problem.
(3)Candace B.
I heard great things about this place but was just not impressed.We ate lunch here after playing golf. I was told the burger was amazing but just found it to be ok on par with maybe an outback; also not enough side I got about 5 fries with my burger. The staff were great and very attentive but in all I would skip this place much better food in the area.
(2)L B.
On my previous visits here I have shared the disappointment of other reviewers, but as of December, 2013 everything was significantly better. It's still not as good as Roy's Chicago location, which turns out to be run by Outback Steakhouse, but it gives a solid performance executing Roy's menu. My best experiences here occurred at the bar with professional and knowledgeable bartenders and a well stocked bar. I enjoy Roy's label wines but they have a decent selection of Scotch and other drinks. The restaurant looks out over a golf course and the ambiance is very country clubby. There's no Polynesian decor or any other real decoration, but that always strikes me as fake so I'm good with that. I found the restaurant service very good as well and the kitchen puts out recognizably Roy's dishes with the same high quality sea food and preparation. I don't come here for steaks, so you're on your own there. If you have never eaten at Roy's this will serve as a fine introduction since an average Roy's beats most places hands down.
(3)Vanessa S.
Sadly this was not a positive experience for us. We arrived on time for our 6 pm reservation and were promptly seated. The ambiance is sorely lacking and I spent dinner wearing my sunglasses as the sun shades did not full cover the windows. Food was forgettable. Ordered several appetizers and some arrived undercooked (dumplings) or just not freshly cooked. An anomaly for Roy's i'm sure. Servers did what they could to fix the meal, but the taste was lacking too. Off night perhaps?
(2)PJ V.
Outstanding restaurant! Much better than the mainland Roy's. Super fresh seafood fantastic duck great desserts very attentive wait staff.
(5)Jacob L.
Always a great experience eating at Roy's. I highly recommend the butterfish and chocolate soufflé.
(5)Juliet P.
I wasn't impressed. I have heard such amazing things about this restaurant but they did not deliver. To start, the hostess was not welcoming at all! When she handed us the wine bible, she basically threw it onto the table. I felt like I was in a guys sports bar, not inviting or warm to say the least. The food was ok, nothing to write home about and lastly.... My boyfriend ordered the soufflé .... And it is was not even a soufflé! It was basically a chocolate lava cake. Tasty, but no soufflé.
(2)Evan B.
Overall, the food was pretty good. However, the food wasn't worth the price- half a salmon for forty bucks. Finally, for the dessert, I ordered a "soufflé". It was no traditional French soufflés. It was more of a lava cake.
(3)Gene K.
Roy's is our favorite restaurant for Asian Fusion cuisine. We have been to Roy's in Hawaii Kai, Koolina, Big Island, SF Pebble Beach, Kaui, and Maui. Roy's is always very consistent as for their food and service. Our favorite Roy's is the one in Pebble Beach, but The Maui Roy's is very good also. The misoyaki butterfish was delicious, and the macadamia crusted opah was excellent. The dark chocolate soufflé was melt in your mouth delicious. Thank you Roy's.
(5)Jessica Q.
Food and service were impeccable. Came here for a special occasion and left feeling very well taken care of. My husband ordered the chef's tasting menu which included bits of 4 or 5 different dishes paired with wines and I ordered the Dijon short ribs. Since we were celebrating, and on vacation, I also ordered 3 desserts (chocolate souffle, pineapple upside down cake, banana something) and then our server brought us a pumpkin cheesecake for our anniversary. All of the desserts were fantastic, but I give my highest recommendations to the chocolate souffle and pineapple upside down cake, YUM! My only complaint (as with other yelpers) was the noise level. When we walked in we were blasted with noise. We had dinner reservations for 7:00 so by the end of dinner when people began to clear out and things got much better. I would think that some slight modifications could be made to the ceiling or wall coverings to help absorb the noise that is bouncing all over the place. If they got this under control they would absolutely get that 5 star rating they deserve. Until then I will just make sure I have late reservations to enjoy our quite romantic dinners here.
(4)Kathie M.
We had a fabulous dinner last night! Our waiter, Denny, was knowledgable, friendly and gave us just the right amount of attention. All of the other staff that we met were also very friendly and helpful. The meal was delicious. We had crab cakes, salads, and ahi and swordfish for our main course. Try the yummy chocolate lava soufflé for dessert. One was enough for both of us. Loved the Mai tai, too!
(5)Tomomi S.
Roy's are everywhere! I used to go to the one in Oahu when I was living there, and my now husband and I went to the one in Spanish Bay (Pebble Beach) when we were dating and here in Maui, we happened to find this Roy's by accident when we stopped by at the Maui Brewing Company. Off season, on week nights but it is Roy's... this place was pretty busy. What I liked about this place were their very professional service and quality of the food. Although there are multiple Roy's locations in the State of HI and mainland West Coast, each place has their own specialities and different menus except for the classic menu. We started with Crab cakes and Caesar Salad. I really liked the fact that they split the salad into two dishes when I said we are sharing the salad. The sauce for the crab cakes were very creamy and buttery but not too heavy. It was very good. My roasted macadamia nut crusted Mahi Mahi with lobster butter sauce was perfectly done. A lot of time, even Hawaii, Mahi Mahi is way overcooked and it turn into a rubbery texture. But they did a great job cooking this dish. I LOVED this dish. And so was my husband's Filet Mignon. They cooked the meat to perfection. We were very happy with what we ordered. To complete our very tasty dinner, I needed to order the chocolate souffle. I used to go to Roy's just to eat this dessert with my roommate when I was living in HI, but the souffle was as wonderful or even better than what I remembered. You can smell the warm chocolate when your next table is eating this dessert. Sweet and seductive aroma of chocolate will totally satisfy your taste buds, and when you dig your spoon into the center of the souffle and see the dark chocolate flowing down the dish... awww..... you've got to try it. One disappointing part was that this Roy's didn't have a view to kill unlike other Roy's. We sat looking at the shopping center parking lot and McDonald's golden arch. Looking around the restaurant, it seemed to be nobody had a view of anything much. But I have no complaints as we were there for the food anyway :)
(4)Samantha S.
I have been to a couple of Roy's (as you can see from previous reviews) This by far is the best. The service was A plus, every one working there was great, and the food was wonderful. I had a Mai Tai and that was delicious, not much of a drinker, so don't really know how to rate it against other places. The Shrimp and Pork Lumpia was very fresh and light, was not weighed down by being fried too much. The marinated citrus chicken was great, it was a breast so I was very happy about that. A member my party got the short ribs and they were tender and mouth watering. My favorite is of course the dessert. The chocolate Souffle is to die for, the best of the best. Sometimes I just want to go there and order that alone. A visit to Roy's is a must when coming to Maui. I discovered the Roy's in Hawaii are still owned by Roy where as the Roy's on the mainland are owned by Outback Steakhouse.
(5)Dorthe G.
Why do people want to go here? And I love Roy's. Weird, huh? I met Roy once 20 years ago, when there was a place called Roy's of Kahana. They had a lovely, busy, entertaining bar at that time. We loved that and the restaurant. That part changed and the restaurant moved over to half of it's original area. Still, Loved that place and learned to go to other Roy's in So Cal. Love San Diego's out door area, for example. So, expecting magic we were so very disappointed. We had 6 different appetizers shared at the table, and drinks. Not a big ticket, about $175.00 for pupu's in the afternoon. Not a busy time of day. I will say the management appeared friendly and caring when we were greeted and seated., But our server was terrible. He was disinterested and lacked knowledge of his food. In fact he seemed bothered by having to serve us. Not a usual Roys experience. We asked about the poke' and someone else had to go back to the kitchen and ask our question. Then this was repeated on another item. We ordered something for our kieke, and this seemed a big problem. Why have a children's menu if you don't want to serve it? Other staff support seemed kind but confused., an example of our waiters mood filtering down. So, we were put WAY off. That lack of professional behavior can be corrected. However, the inside of the restaurant itself is unfriendly and loud, really unpleasant. We go to Maui once or twice a year and have been going to Roy's for so many years, since 1992 or 3? We will miss this old favorite. The 3 stars are a gift because of fond memories.
(3)Doc C.
Very Disappointing! I use to be a huge fan of Roy's Restaurant. We had dinner there last week. W had his famous Szechuan baby back ribs as an appetizer which was wonderful. We then had our salads, which were great. Then, the entrees came - The Rancher's rib eye which was terrible. It did not taste like a rib eye, it tasted like a poorly cut " Sirloin steak". Hmm, was this a Substitution? The ahi entree was too "spicy" that It was not palatable. The service was poor. W had to hunt down our server quite frequently. He kept on forgetting what w ordered. W informed our server that w werent pleased with our meal. He did not say anything. A Very Disappointing dining experience Chef Roy! I used to be a huge fan! I am glad Chef Alan Wong is in Maui!!
(1)Hillary K.
Crowded but I'll be honest I take that as a good sign :) Bar drink - awesome (Dirty Martini) Service - excellent Food - fantastic Dessert - excellent...see where this is headed? Wine - Yeah, you got it....Excellent! This was a truly all around great time. Check it out when you get a chance.
(5)Ron H.
Yuk, $160 for two, what crap. Do yourself and you dinner companion a kindness go to McDonald's in the same center as Roy's and save yourself $145 bucks! The food was hit and miss some items were good and some awful. However as hopeless as the food was, the service was simply bad, bad and worse!
(3)Cam-An N.
This place is AMAZING!!! It was an all around very pleasurable experience to eat here and I can't wait to either go back or try one of their other locations. The restaurant has a nice view and nice decor...a little on the fancier side than your local hawaiian restaurant. The staff was very attentive and very friendly. As soon as my water was low, they would fill it up. I drink my water without ice, and they made sure that they kept it that way. At one point, the waiter poured ice water into my cup. 30 seconds later, another waiter (who originally gotten me the water with no ice) swapped my cup for a new cup without ice. If you get up from your seat, they come by and fold your napkin nicely and place it on the table. I was very impressed at how attentive they were. And the food matched the customer service. We started off with a couple appetizers. I loved the crab cakes. An order comes with only two, and it left me wanted more. We also had the Ahi Poketini. It was a martini class filled with ahi poke and served with these crispy chip like things. I didn't eat the ahi, but everyone else said it was very good. I had the Sea Scallops for my entree. It was three seared large sea scallops over a bed of lobster cream risotto. The scallops were fantastic! And the lobster cream risotto was to die for! And the risotto had chunks of lobster in it. The dish couldn't have gotten any better. For dessert I had the Hawaiian Smore. It was a puff pastry with bananas, strawberries, peanut butter, with a slightly melted marshmallow on top and chocolate drizzed over it. It was all of my favorite things in one dessert and I was in heaven! I ate the whole thing and it was a rather large serving. A great experience and meal! I definitely recommend it.
(5)Matt H.
This restaurant on the second floor of a shopping center has no views and not much ambience. The food is pricey, but superb. My wife and I each had a fish dish - mine Ono in a peanut curry sauce with pineapple chutney with rice and hers Shiitome in a macadamia crust. Both were excellent. We started by sharing a dim sum canoe for two, which had excellent sushi, Schezuan ribs, shrimp, spiced pork roll. She had a good rose, I had a soft drink. We split dessert - a brown sugar, macadamia nut tart a la mode that was to die for. Price for the two of us was $122 without tip. Not cheap, but nothing is on Maui. Although the restaurant is on the second floor, there is elevator access adjacent to the restaurant entrance.
(5)Rose R.
The ambiance is clearly lacking, noisy, and both of our dinner entrees were cooked poorly- steaks not recommended! And had to wait for a long time for the dinners to arrive.
(1)A A.
Probably one of just a few restaurants we ate at on our trip to Hawaii that was actually worth the steep prices. The escargo was so much better than I was expecting. Ordered an entree with 3 different fish which was a great way to try the entrees as they all sounded great.
(4)Burrito M.
An outstanding vegetarian meal at Roy's Kahana Bar and Grill. I ordered the vegetarian risotto, and I was served the the best risotto I've ever had. The rice was creamy and cooked perfectly al dente, the veggies were super fresh, cooked with the right amount of bite to them, and the whole thing was drizzled with melted butter, oh baby...Pineapple upside down cake for dessert...Yum! Other than that, the location and ambience were so-so, but the service was impeccable. Mua, magnifique! P.S. It was a huge turn off to hear that all of the Roy's restaurants on the mainland are actually an Outback Steakhouse chain...Bleah.
(4)Sue H.
Food was very good but not hot. The service was not great. They seated us right next to the serving station even though we had reservations and there were open tables. The sun was in our eyes for the first half hour. We ordered the buttered noodles for the kids ($12). When I asked for some steamed veggies with it, our server offered to bring it on the side. Really??? They couldn't throw in a few veggies for $12??? Ambience was poor. All around very disappointed. We have eaten at Roy's on Pebble Beach, in Oahu, and in Anaheim. This one doesn't compare.
(2)Sandy T.
Excellent meal, and they really roll out the red carpet for honeymooners! Great service, great food, great everything. No ocean view, but when the food is this good it doesn't really matter.
(5)Chrome Grille E.
We have been to Roys several times and I must say this time it was a disappointment. We were a party of 7 celebrating a birthday. I called a week ahead of time to make sure we got a decent table. They sat us right in front of the kitchen area. You would think with a large group , spending alot of money, they would place us in a better table. They were unable to accomadate to a different table. Next time I will be more specific as to where we would like to sit.. We had to endure the kitchen staff running by us and try to talk over the noise of the kitchen. Our server was polite but we had a hard time hearing her speak over the noise of the kitchen. The service was also very SLOW. We were there almost an hour before we got our dinner salad. Their excuse was they only had one runner on duty! Sorry not the customers problem! On a brighter note the food was very good but some of the portions were beyond small. Our table had, fish, pork, ribs, sushi and all were top notch. We also had the pineapple upside down cake which was great. In this economy I will have to think twice before spending my hard earned dollars on substandard service at a preminum price.
(2)Erin W.
Not the greatest view. Our server was awesome. Great selection of fish you can't get elsewhere. Nice anniversary dessert.
(5)Rima G.
We showed up the first night at their new location in ka'anapali. Stupendous food, amazing service. Have the pineapple upside down cake - no, wait - have it twice. Lovely view of the golf course and the sunset. Steep prices but worth every single cent and more!
(5)Karen L.
Perfect place to end my first night in Maui. I read about this in the local magazine and decided to go in blindly and try it without knowing anything about the place. To my surprise I was very impressed with Roy's. The local seafood was very fresh and had a bit of an Asian fusion to it. Portions were good and presentation was excellent. The staff was very helpful and attentive. I think this place is more suited for a romantic dinner for two or for special celebrations for large parties. It's one of the more expensive places to eat on the island, but if you really want to treat yourself out and go somewhere nice, come here.
(4)Konstantin E.
I never had so little food for $100.
(3)Kapeli M.
If you are in west Maui, go to Roy's Kahana. If you are in south Maui, go to Roy's Kahana. IF you are on the mainland, DO NOT WAIST $$ AND GO TO ROY'S MAINLAND, get on a plane to Maui, and go to Roy's Kahana. Been to a bunch of Roy's restaurants, and so far, this is this best one. I can go on to what not to order, or what I prefer, but the reality is, order things you like to eat. Almost everything is amazing, but my recommendations are below. If you order fish, Ono or Opah are ono (delicious). Stay away from Macadamia nut encrusted stuff. I mean it is good here, and a signature dish, but Roy's has so many flavors available, why waste it! Dessert, order the chocolate cake that takes a 1/2 hour. And last, if you did not make reservations and don't want to wait, then eat at the bar. I have done both, and although you forgo a bit of intimacy, the head bar tender there is a real cool guy, and knows when is a good time to make you feel welcome, and when to let you have personal time with your date. P.S., Ladies, order a Maui cosmo. You will not regret it unless you absolutely hate cosmos.
(5)Robin H.
Food is exelent, I only give it four stars because of the atmosphere. The restaurant is in a strip mall and the only view it has is of the McDonalds right outside. Once inside the place looks great and has a metropolitan feel to it, but it is very loud and not very intimate at all for such an expensive place I would have expected more.
(4)charlese l.
We'd had an ok dinner at a place in the same mall and had bad service, so we went up to Roy's for dessert. Sure wished we had dinner there instead. We were warmly welcomed, taken care of and a little spoiled. We shared the famous Chocolate Souffle and a Macadamia Tart while drinking amazing dessert cocktails. It was a highlight of our trip and we'll be back for dinner next time!
(5)John G.
The Maui version of the chain. Really nicely decorated and has a good atmoshphere. Food is Asian fusion, done very well. Roy adds some ot the local fishes and the Hawaiian favorites to his menu here. Always a nice oasis of delectable food. Nice stop on your eating adventures in Maui.
(4)Jules T.
I've been to many Roy's and have one in my neighborhood and have always had outstanding meals; however, the Roy's on Maui at best was marginal. We ordered the beet/goat cheese salad which was very good. We ordered the butterfish and it was very good if you don't mind some burnt areas. The sushi veggie roll with the butterfish didn't come with sauce and was dry and pretty boring. A little sauce would have been good. The ribs were tops - no. 1. Very tender and excellent flavor - no fat. I would order again. The salmon was very good and cooked perfectly. The trio of fish $40 was completely overcooked. Can you imagine needing a knife to cut your fish? The portions were ridiculously small. Not only that but all our food was luke warm. I was also disappointed that they didn't have a mixed drink menu. Other Roy's I have been to have a great mixed drink menu and their drinks are top notch. Looks like they are steering the restaurant to more of a wine bar. Service was lacking and the place wasn't even full. No bread was offered. Free edaname but it didn't have much flavor despite some added spices. No wait for a table. The sign was obstructed from the street and the interior atmosphere was nondescript. Not what you'd expect. The up-sales were annoying and the server was over-the-top with her approach. I wouldn't visit this Roy's again unless changes were made. A costly mistake.
(2)Alex L.
We dined at Roy's for the first time on our last trip to Maui. Wow! We were blown away by the food and the service. I was surprised to find it in a strip mall overlooking McDonald's, but once inside...you're treated to a great meal. I cant wait to go back next time.
(5)Kristin L.
My husband & I went here for dinner while on vacation. We were mostly coming here for the chocolate souflee dessert but decided to have dinner too. We started with the canoe appetizer, which was really good, a nice variety etc. Then he had the meatloaf (not a big fish eater) and I had a salad. Nothing to write home about but good. I was just not too hungry. The dessert did not disappoint, it was awesome, delicious and piping HOT. Yummmm. I would go back for dessert only or their poke and cocktails. Most of their fish dishes are really good and very fresh. I wish they were in a better location though, the strip mall with no view at all is not so fitting for this level of restaurant. Oh well.
(4)Jen S.
After a complete BUST at Roy's in Kauai, I complained to management and they sent us a gift card to try again. I am glad we did at the Kahana location. We had the beef "tacos" with asian slaw to start and they were so tasty. Then the roasted beet, local baby greens and goat cheese salad, which was average. I had the trio of fish, which was amazing. Not a big fan of monkfish, but the sauce was fantastic. My husband had the ahi and ruined it all by himself by ordering it medium well instead of seared (seared blackened was in the trio and was delightful). Chocolate souffle was all that it was cracked up to be, although I was served cold coffee (which was fixed). Be warned the souffle and banana dessert take 20 minutes, so if you are interested in trying them, do so when you get your entree. I drank the Roy's Pinot Noir and it was nice, nothing to write home about, but a good wine.
(3)Fred J.
Having gone to Roy's in Hawaii and living on that particular experience & reputation there - this particular location was extremely disappointing. We should have known by it's location in a strip mall just off the highway and in a prime location opposite the local McDonalds. Our waiter took great lengths to explain the menu .. 'Now please turn to the next page, Now please turn to the next page' we felt we were back in school again @! - as I commented. On ordering I went for the 'Surf on Turf menu item which comprised of steak and shrimp. The waiter informed me at great length that they could do 'medium-well' done but only 'well done' steak. When it eventually came it was bloody in the middle - ushering the waiter back, he said he'd take it back to the kitchen to get done again - I resisted this urge and went on and left most of the steak that was not done satisfactorally. The dish was totally tasteless and bland and one for which I'm surprised that Roy's have on their menu - if the chef really tasted this and liked it I would be surprised . To this end when all dishes were removed, the manager did come over with another plate of the same - indicating that he saw that the meat had not been cooked properly - at this point I just asked for him to put it in a to-go bag. Was the second version of this dish any better than the first - unfortunately not - same deal. I can say on the day my companions meals were much better - though for $160 (with no bottle of wine I may add) - I would say if you have $$$$ prices - you better make sure every dish is perfect in every way and not bland. The manager did the right thing for us, but the waiter after the complaint was made - disappeared for the rest of the serving. The manager unfortunately cannot rescue what the chef did in the kitchen either. We were just glad that this was not the last night of our vacation. Overall experience on our part was poor - if you want $$$$ cuisine - go somewhere else.
(2)Feliz P.
I give this place an Uuungh! We had the 4 course meal with Sake tasting. It was 80 bones but worth it. This is fancy food here. They also have some unique martinis if you're into that.
(4)Carrie M.
I had told my husband all about the other Roy's locations I've been to, and talked about their amazing menu and food. When we got there and looked at the menu, and was suprised to find that it was quite limited. They had many fresh fish options and a steak option, but that was about it. My husband enjoyed the fish that he had, my steak was just ok. The only reason I gave it three stars instead of two was because their chocolate souffle was amazing. The service was good, but as some have stated, pretty intense.
(3)Parker R.
Great dishes, atmosphere, and waiters. Ahi dish is the best IMO
(5)Christina K.
Over-rated describes this restaurant perfectly. The menu sounds great, the restaurant looks beautiful, but that's about it. You can expect mediocre food elegantly piled high atop a large, white plate, sauce drizzled in a diagonal fashion served to you half and hour or more after you order. You can't really thank your waiter though because it is so noisy if you are seated near the kitchen. The bill comes, it's outstanding, and you're still hungry.
(3)Barry R.
We have gone to Maui for many years, and we've probably been to Roy's 25 times. While hardly bad, this last time was the least good. First, probably because of the season and the economy, the room was less than 1/3 full--but that did not keep our server from ignoring us for at least 20 minutes before we finally asked for someone to help us. The legendary chocolate souffle--the only dessert I know of with its own tee shirt--was tasty but overcooked. On the other hand, there was a pretty good deal on the early bird price fixe. We have always thought that this Roy's was the best of the bunch--we've been to three others. Maybe not any more.
(3)JoAnn V.
Pretty much your standard Roy's restaurant (we've been to several - SF and the Big Island)... but this one is no different: GREAT FOOD, GREAT SERVICE. My favorite is the Macadamia Nut Crusted Mahi Mahi... SO GOOD... And you can't eat at Roy's without topping your meal off with dessert -- THE CHOCOLATE SOUFFLE... My version of heaven in chocolate form. YUM.
(5)Antoinette T.
Roy's is known for it's Melting Hot Chocolate Souffle. It is SO fantastic and takes about 20 minutes after you order to get to your table.. it's worth the wait, but order it while you are eating so it will be ready when you are done eating dinner. The rest of the food was fantastic and delicious. Service was great and very prompt although our waitress was obviously not having the best night because she seemed very irritated.
(5)Natalie S.
The best seared Ahi I've ever had was at Roys. Wonderful ambiance & very quite romantic. Too bad I went with my parents.
(5)E C.
Had a couple of great appetizers followed by the short ribs and grilled salmon on the prix fixe menu. The food and service were excellent. Not a lot of atmosphere as there is only a McDonald's outside the windows, but the overall experience was fine and we will return.
(5)Mike G.
Just had a wonderful dinner at Roys. The dragonroll on the appetizer menu was incredible. The ribs were outstanding. Service was excellent and the manager came over to check on our table. Always a good sign that they care. Dessert - try the banana crisp. Outstanding!
(4)Cheryl M.
We hadn't been to Roy's in Maui for at least 10 years.....it was even better than we remembered it. There were six of us - 5 adults and 1 child and we all loved it. The food was absolutely delicious - from the awesome appetizers (those ribs and the lobster potstickers were our favorites) to the wonderful entrees (macadamia nut encrusted mahi the best) to that incredible chocolate soufflé. We went there twice during the ten days we were there and the service was impeccable both times. And for those with children, I think Roy's deserves extra kudos. We ate in several top restaurants during our stay (nine to be exact) and Roy's was the only one that really provided that extra touch and care for the little ones. Instead of the usual chicken strips or hamburger, my 4 year granddaughter could enjoy fish on the kids menu(at a kids price) and the kid's meal includesd a cheese quesadilla which she enjoyed while we were still perusing the menus and then a small crudité and apple plate that arrived with our appetizers or salad. It was a perfect meal experience.
(5)Casey S.
I ate here before Roy's started expanding everywhere. It is near Kannapali on Maui. I recall the Mahi Mahi being awesome and the hot chocolate dessert tasting delicious. I recommended it to a couple going on their honeymoon and they came back saying it was great also. It was years ago though.
(4)Jen M.
This restaurant was incredible - we almost canceled reservations at another restaurant the next night because we wanted to go back again! The food and service were awesome. It is a louder restaurant, which isn't ideal, but it wasn't a huge problem because everything else was so fantastic. If it wasn't a nice restaurant, we could have easily licked our plates. Appetizer - Szechuan Style Baby Back Ribs - absolutely incredible. We could have eaten them all night hubby's dinner - ono (?) - can't remember how it was cooked, but it was good. Probably would have gotten a better review if we hadn't had the super flavorful ribs beforehand (just because the fish was pretty mild, I think) My dinner - Macadamia Nut Crusted mahi mahi with potatoes, asparagus and lobster essence - outstanding Desserts (yes, we got 2) - Chocolate souffle - you MUST get this. It is unbelievable...we were in heaven. It's kind of like chocolate lava cake, and is served with ice cream. Second dessert was like a banana crisp. It was also incredible, but the souffle won.
(5)Doug K.
I just don't get it. Everyone else loves Roy's. We've been there four times over the past 15 years. We keep trying, but no more. The food is good; that's not the problem. I'd say it's a bit more expensive tan it should be, even for Maui. But the problem is the service. It's WAY over the top. ALl of the waitstaff are so intense, you don't get to enjoy your evening. They're not rushing you out the door. They're just so intense. The men wear ties. (On Maui??) We had at least eight people serving just two of us. The waiter kept telling us what he was going to do rather than just doing it. The manager comes by to check. (We knew he would!) As someone else suggested, I think Roy's is for people who aren't used to this kind of food (high-end seafood/fusion.) Maybe they're impressed by all the fuss. But if you want even better food in a more comfortable environment and at a slightly better price (although a bit noisier), go a few minutes farther north to Sansei at Kapalua. Oh, and my wife says to avoid holidays. We were there once for Valentine's Day and it was way too crazy.
(3)Bryan L.
Roy's is one of those rare restaurant chains that manages to be good and unique at each location. We've been to 4-5 different locations and have enjoyed our meals at each. This was our second time at the Roy's in Lahaina. Although it looks a bit strange from the outside (it's in a strip mall right next to a McDonalds), the inside atmosphere is fine, although not quite as posh as some of the other locations. We went with a party of 13 and didn't have any real complaints. The only disappointment was the lack of butterfish, an entree at other locations that my family was looking forward to. Both the steamed clams and seared ahi appetizers were enjoyed, as was the souffle. I got the crab encrusted mahi mahi, which was excellent.
(4)omar b.
I learned about this spot in Maui cause my brother works there. You are in Hawaii so don't even think you will experience the same mediocre level of freshness as at Roy's in SF. Go with any kine fish and you can't go wrong...do the sake sampler to pair with all the grinds. Ask for Gil.
(4)J H.
Have eaten at Roy's in many locations, but Hawaii is my favorite. It is where Hawaiian Fusion began. Roy's now has many restaurants which could mean the quality would go down due to cookie cutter meals, but that is not the case. Even items that show up at all there restaurants like Butterfish in sizzling soy vinegerette is excellant (I have never had a better fish dish). Decor and staff are great. If you like great flavor with fish or slightly unusual ingredients this is where you need to be.
(5)Leslie D.
Fantastic food and service. If you can afford it, it should be high on your list of west Maui eats, after I'o/Pacific'o and Sansei.
(5)Robert L.
Roy's has been a favorite for 10 years. Have been to every Hawaiian Roy's and this is one of the top 3. Fish is always super no matter what the preparation. We had the seared Ahi and the butterfish as a starter which is a Roys standard. For the main had the Monchong and ono which was also terrific. The sauces are always a great fusion of Pacific flavors. The wine list can be very pricey but if you look carefully you can find good options. The choc souffle if you have room is to die for. Service is very professional
(5)Vann D.
A little hard to find on the second level of a strip mall (look for the Outback). The food was wonderful, drinks were great, service fast and friendly....I know, but, the interior. I hate to say it but inside it reminds me of a corporate cafeteria! They try to spice it up with a few paintings on the walls but the windows look out to nothing, and its just tables and chairs on the floor. You can watch the cooks do their thing and not being distracted by the sights lets you concentrate on your date. Go for the food, but don't expect a view.
(4)Nick H.
Good food and great service with a hefty price tag- about $170 after tip/tax for 4. One of us ordered off the cheaper kids menu, and 3 of us did the prix fixe menu without wine for $40 each which included some tasty appetizers, a fish entree and a delicious chocolate souffl. Its definitely one of the best chains I've been to (there are about 35 Roy's around the US). Their location is a bit of a bummer considering it overlooks a Mc Trash and the road, but the interior is classy. The food was pretty good, although not quite good enough to elicit the pause and savor every little tidbit kind of reaction I've experienced at similarly priced/positioned restaurants. I'd go there again, but would want to try quite a few other restaurants in the area first.
(4)Sabrina O.
Yum, yum, and yum! Okay, so it hurt the checkbook a little bit. And I could have opted to pay less, but I chose the prix fixe menu with the wine pairings. Add to the fact that everything on Maui costs a little extra, and it was $65 each plus tax and tip. According to the web site, it's $35 per person in other locations. It began with an ahi sashimi appetizer paired with a Riesling. Delish! Next was a choice of white fish or salmon. I had the salmon and honestly think it was the best salmon I've had - ever! It was perfectly browned on the outside and tender inside, with some sort of sweet-ish sauce, and served with white rice, paired with a Pinot Griggio. For dessert, I had to try the famous melting hot chocoalte souffle, and was not disappointed. It's served with a dab of vanilla ice cream and raspberry sauce. Take a bite of the molten hot sauce with the cold ice cream and it is a treat for the senses. This was paired with a sweet red, late harvest something-or-other. Everything was incredible!
(5)Nick C.
Visited Maui for a week and this was by far the best food we encountered. The prices were surprising low considering the quality of the food.
(5)jason m.
nothing i can say that hasnt been written already, another 5 star meal.
(5)Lucas F.
To start it was our birthday and I had called 2 weeks ahead of time for our reservation. When we got there they stuck us in the back by the kitchen. I saw several 4 tops by the window and asked if we could move to one of them. We were told they were for larger parties. Of as we had 4 in our party. Our waiter was super nice and helpful. But he forgot that our chocolate soufflé was free thanks to Yelp. Crowd was loud and very casual. Not like Roy's in Anaheim or Waikiki . We were disappointed in this location For the price I was expecting more.
(3)Travis I.
**KEVIN epitomizes service, hospitality, and humility.** REWIND TO 2013. When my family came here a couple years ago (as we do, every time we are on the island), the hostess unapologetically gave us one of the shittiest tables in the house, despite our request for a table with some light. When my mother asked if we could sit at another table, the hostess snapped, "All the other tables are reserved." My mother wasn't having any of that. So, after we were seated, she took a little tour of the dining room and returned. She saw a young man with a mohawk and looked at me, like, "Dare I even ask this guy for anything?" Kevin was the name of the fella with the mohawk. My mother asked if we could change tables, and he happily obliged. "Please, this way," he said, kindly. My mom almost fainted with gratitude. "Don't judge a book by it's cover," became the topic of the evening. FAST FWD TO 2015. Looking around the dining room, I didn't see any mohawks. It was a sad day, indeed. Kevin made such an impression, that we entered the restaurant hoping to see him. Sadly, we did not. When we sat, a quiet but friendly young man came to fill our water. I asked him if there was a dude named Kevin that worked there. He said, "Well, we actually have a couple Kevins." I asked him if one of them had a mohawk. He said, GET THIS, "Oh, that's me. I used to have a mohawk." HE WAS THERE! I told him about our experience with him, shook his hand, and expressed my elation that he was still bringing joy to the customers at Roy's. Our waitress, however, sucked. She had zero personality, no sense of humor, didn't check on us, and I know I'm gonna get shit for this, but she was way too old and tattered to be working in a Roy's, where the vibe is fresh and "hip." Whoever hired her made a poor decision. And if you think I'm a jerk for having said such a thing, so be it. That being said, THE WHOLE EVENING, KEVIN WAS ON POINT. Clearing dishes, providing refills, clean flatware, and everything in between.... with a smile. This kid is a fucking BOSS. After our meal, I found the floor manager and told him what an amazing person he has in Kevin. I hope Kevin gets a raise, a promotion, or both. THE FOOD. Sourdough Rolls. Always good, but you must request them and have the patience for them to bake them - They cooked to order. Cesar Salad. ( yelp.com/biz_photos/roys… ) This was very tasty, but the only complaint I had was that the anchovy crostini was completely stale. Not cool. Chicken Gyoza. ( yelp.com/biz_photos/roys… ) Sounded boring, but we got 'em anyway, and MAN that was a good idea. These dumplings came on a sizzling cast iron skillet and were packed with flavor. If you like gyoza, you gotta order these. Cooked to perfection and a total flavor party. Mac-Crusted Mekajiki. ( yelp.com/biz_photos/roys… ) It's basically a swordfish of sorts, served atop asparagus and Maine Lobster Essence. Under-seasoned, but cooked nicely. It didn't wow me as much as some past dishes I've had here. OVERALL. Our waitress sucked, food was good, but it was the service from Kevin (a.k.a. the freakin' MAN) that will bring me back, next year. Parking is a breeze, the views are spectacular, the dining room is large without losing its coziness factor, and the menu offers something for everyone. Asian-Pacific flavors with classical technique? Works for me.
(4)Travis R.
Service is very good, the food was amazing! We both had the Filet, the horseradish mashed potatoes that came with it were incredible!! The restaurant is nice, but not too fancy. Nice-casual. Chocolate soufflé is a must! Highly recommended Chelsea provided excellent service. We will be back!
(5)Eric T.
Roy's gets it's stars for understanding kid dining in a way I hope other restaurants pick up on. They bring the kids food out in courses - keeping them entertained with several small portions before the main (not just a pile of bread). This allows parents to talk before the meal AND eat their own dinner... which usually comes after the kids food has run its course... The restaurant itself feels a bit dated and stuffy for Hawaii, has a nice view of a golf course, but you really want to see the sun setting over the water... The menu is REALLY hit and miss, and seemed to go from really good to terrible. The Best I had: Misoyaki Butterfish (available as appetizer or entre - amazing) Scallops Canoe Appetizer for Two - Really overall pretty average individually, but together was a nice assortment. Someone at our table got this as an entre. Avoid: The ribeye was sloppy. I did not have them myself but it was passed to add to my review that the prawns were disappointing.
(3)Adam D.
Can't go wrong with Roy's for any occasion. During our prior visit to Maui, we enjoyed Roy's at its former location near Ka'anapali in a plaza with a view of McDonalds. We were delighted that they moved to a golf course offering better views, but still less picturesque compared to Spago, Mama's Fish House or Merimman's. Nonetheless, we dine at Roy's every time we visit Hawaii, due to their unique culinary approach with Asian/Hawaiian fusion. As expected, the interior decor is Asian/Hawaiian influenced with a modern touch. There are many tables adjacent to the lengthy array of windows including cushioned benches. We were lucky to sit at one of them. The staff was on par with our expectations, including the hostess and our waitress. She was very observant and even noticed that I was on Yelp and reminded us that the dessert we ordered was free with a Yelp checkin. That was cool, as I completely forgot and by chance ordered the free one, Chocolate Soufflé, that looked enticing. As an appetizer, we enjoyed the Frying Dragon Sushi Roll that was made with Unagi, Misoyaki Butterfish and avocado wrapped in crispy seaweed, sitting on top of wasabi butter and garnished with Sriracha Aioli. I'm typically not a big fan of sushi rolls garnished with sauces, but this was very flavorful. As my entree I couldn't resist when I saw the Seafood Risotto on their menu. The seafood included a giant shrimp, fish, scallop and mussels, all were perfectly seared including the scallop that was not chewy one bit. The risotto was sublime, made with squid ink and had perfect texture. The flavor was savory as good risotto should be, I really enjoyed every bite. The shared Melting Chocolate Soufflé ended up being a fork fight to the last crumb, made fresh taking 20 minutes to prepare. Another successful and memorable experience at Roy's, it's no wonder we end up here on our Hawaii vacations.
(4)Julie L.
Exceeded our expectations. We went in not expecting much because the reviews on yelp are not as highly rated as the ones in Oahu. Instead of full entree we did tapas style. We ordered 5-6 appetizers and was very impressed with the high quality of the food. The only thing that didn't taste right was the miso butterfish. We thought that it was fishy. Anyway, the next round was much better.
(5)Nina G.
Went to Roy's Kaanapali to celebrate my boyfriend's birthday and our anniversary. When we came in, it felt like we were at Chili's restaurant or somethng. We have been to Roy's in Hawaii kai and it didn't have the same ambiance. For our appetizer, we had WOOD GRILLED SZECHUAN SPICED BABY PORK RIBS Frying Dragon Sushi Roll For our entree, we had Honey Mustard Glazed Beef Short Ribs and my boyfriend got Grass Fed Maui Cattle Co. Yama Mama's Meatloaf. For dessert, I had Melting Dark Chocolate Souffle with Vanilla Ice Cream and we also had a complimentary dessert. The only good thing about our visit was our waiter made sure that our glasses are always full. This place has a loud environment because their bar and restaurant are combined. This place has also poor service and the food is not up to Roy's standards. If you're looking to have a romantic dinner night, take this advice and just go somewhere else.
(2)Lyn C.
Although we didn't have reservations, we walked in and easily got a table. Just had some pupu's here, especially because we weren't all too hungry and were jet lagged. I wasn't too incredibly impressed with the food, but it could also be cause we didn't get any main dishes. We had: -ribs- too sweet -mussels and clams: my favorite of our food -crab cakes -gyoza Really friendly waiter, quickly seated and classy ambiance. Cool first meal to start off our trip. I know there's Roy's everywhere so next time I look forward to trying a full meal at one.
(3)Reyna F.
This place was ok, not the best I have ever had but then that's been the overall theme so far in maui :( I will say the free dessert, a chocolate soufflé with the yelp check in, was delicious. Otherwise a forgettable experience , and our waiter whatever his name was( never saw him much ) was terrible.
(3)Catherine S.
Roy's gets better every time we are here! the ambience, the staff, the comfortable seating are all wonderful! The food exceptional! This is the 5 star restaurant of the Islands! Unique and exotic flavors with Fresh seafood and beef! Save room for the soufflé ! Scrumptious !!! See you next time, Roy's!!! Ask for Barry! Funny charming - knows the menu and a genuine Great Guy!!
(5)Paul B.
Amazing!!!! Best food I had in Maui!! Everything was soooo good!! Service from start to finish was top notch!!
(5)MARTY C.
Fair at best. Highlights: Caesar salad delicious. Spring rolls very good plus and minus: ribs very good augratin potatoes not so good . But big points to our busser who did a fab job our busser was jasmine and she was on top of everything. Hope u servers take care of her as we did
(3)Jocelyn E.
Definition of Aloha spirit. Absolutely everything was perfection. Great management shows in all of the little details that went into our experience. Our server, Barry, had extensive menu knowledge and created a smooth, leisurely, perfectly timed evening. We had the filet and Ahi tuna, both of which were cooked to perfection. The pineapple upside down cake at this location is by the far the best that I've tried at any Roy's. Thank you again! Everything was wonderful.
(5)Suki G.
We made reservations and were seated on time. I ordered the filet mignon and it was cooked very well. My husband ordered the rib eye...also made with great preparation. Meat very tender & great presentation. They actually have a kids menu with the following choices: teriyaki chicken, fish, pasta, beef short ribs. The child's selection is for specific taste; my 9 year old did not fit in with their menu. My 12 year old did fine with the teriyaki chicken. We had the chocolate soufflé and it was delicious. Service was also very good.
(4)Toni E.
Out of all the places we went to eat, cheap and expensive.. This place was THE BEST!!!. My husband can make a deelish steak, but they gave him a run for his money. I had the ribeye steak with onion/peppers with fingerling potatoes (so much goodness) The steak was cooked perfectly! I don't remember what my husband ordered, but I know he said it was good as well. We will be visiting Roy's again, next time we're in Maui!
(5)Viet N.
Absolutely loved the food and service here! Between two people, we tried 4 appetizers and that was a filling dinner. We had duck, gyoza, butterfish, and pork ribs. All were excellent. My favorite was the duck. We also got a free chocolate soufflé just for checking in with yelp! The soufflé was very good. Ambience was great and parking was easy. Would definitely recommend Roy's!
(4)Kalia N.
Everything about this place is mediocre at best. We came for a date nite away from the kiddos during our maui stay and could not have been more disappointed. The food truck we visited the next day had food 1000x more exciting... Seriously. For starters, they tried to sit us right next to the kitchen door even though 1/2 the restaurant was empty. They switched our table when I said something, but seriously why did I have to suggest it? The food was utterly forgettable. In our double date party of four NO ONE finished their food. Cold edamame as an appetizer was weird and unappetizing although I'm sure they thought it was refreshing and adventurous. My fish was completely drenched in some sugary soy sauce. It's a good thing I took pics because I can't remember any of the food. It was so disappointing we left to get dessert somewhere else. Skip it.
(3)Jillian P.
What a great dining experience. I love the fact that instead of bread, they give you complimentary wok edamame to start you off with! It's gets you thirsty, but that's ok because what goes better with a delicious meal than a nice glass of wine or a cold brew? I had the amazing French onion soup and the very flavorful Caesar salad. But what's the real kicker is the dessert, upside down pineapple soufflé with vanilla bean ice cream!!!! YUMM-O!!! As usual here in Maui, my husband ordered the fish-of-the-day, and he was one happy boy! Emily was a great server and so were all the other employees we encountered along the way. The days between Christmas and New Years can be hit or miss with wait staff anywhere you go, but they had their A game on!
(5)Lon H.
My wife and I came here to celebrate our anniversary recently and had an amazing experience. The service was top notch and once they found-out it was our anniversary, they seemed to spoil us even more. We ordered the Prix Fixe meal, so we both started off with the Frying Dragon Roll. I got the Macadamia Nut Crusted Mahi Mahi, which was fantastic and my wife ordered the Mongolian Short Rib. The meat was so tender and juicy that you only needed a fork. They gave us an order of Crispy Chicken Potstickers "on the house", which just added to the awesomeness of our meal. For dessert I ordered the Pineapple Upside-Down Cake and my wife got the Chocolate Souffle. They even gave us a special anniversary cake for dessert. There is no way to explain just how amazing our meal and experience was. It was the perfect meal to celebrate a special day.
(5)RC S.
On my most recent trip to Maui, Roy's blew me away. The rib eye steak (which my wife had the excellent sense to order) was the tastiest thing I consumed during a week on Maui where finding the very best food was high up on our list of priorities.
(5)Michelle B.
Our waitress, Susan made tonight memorable. We enjoyed our meal & dining experience. This was our last night of vacation. We brought our three kids & celebrated with good food & great desserts. The acoustics were not quite right, it was too loud. We are glad we brought the kids. It was a kid friendly atmosphere. Perfect for our little celebration. I would not give the five stars if, I was out with my husband trying to have a romantic night.
(5)Yasmine H.
Absolutely will not disappoint you!!! Roy's is set along the beautiful golf course near the Sheraton Maui Resort and Spa. Amazing dinner with a wonderful menu that will suit any taste.
(5)Rimon B.
Having dined at Roy's in Oahu and Newport Beach we were excited for our dinner at their Kaanapali location. However we were very disappointed. The ambiance and decor reminded us of an upscale Denny's with old oak wooden tables and terrible lighting and artwork. The only thing that was nice about the environment was the golf course view. Service was slow and lacking. The servers had too many tables to cover. Our water was not even refilled despite asking twice. The food itself was not the level we have come to expect from Roys. The boat appetizer was okay; reminded us of Costco frozen appetizers. The Opah dish was dry and fishy. The pork chop was overly sweet and rich seemingly doused in butter and the sauce. We didn't even finish half of our entrees and when explaining that the dishes were sub par to one of our servers the response was "I'll let the chef know" and we received no other feedback. The only thing that was good at this place was the pineapple upside down cake but my recommendation would be to just order ahead and get it to go because this place was our worst dining experience in the last year! I'm sorry to say Roy's needs to step it up at this location. Terrible!
(2)Karen K.
The canoe boat for two was okay the only good thing was the ribs. The fish wasn't all that great on the boat. The poke on the boat was warm and raw fish should always be served cold. We also had the filet minion and it wasn't tender like it should be. I know they are known for fish but in my opinion if you're going to serve something it should always be good. In addition, we got the chocolate soufflé and the actual soufflé was good and rich but I wish they served it with more ice cream to balance the two Flavors and temperatures. For the money I'm sure you can find somewhere better. The service was good though. It's just not worth your time in Maui to go here.
(3)Veronica S.
We came to Roys to celebrate my birthday and I had a wonderful experience! We were seated with a great view of the golf course, our waiter brought us waters and quesadillas for our two toddlers to eat while we viewed the menus (which was great because I didn't even get a chance to ask for bread. They were on top of it.) and that kept the kids quit. We ordered sushi roll as an appetizer and they gave us some complimentary dumplings for my birthday. I ordered the filet minion and my husband ordered the rib eye steak. Both pieces of meat were so tender and juicy. I prefer the filet minion a little more over the rib eye (Personal preference). After our dinner I was surprised with a banana cake covered in chocolate. That was delicious! I also ordered a pineapple martini and that was good, not to sweet, not to strong. I recommend Roys to all!!!!
(5)Carol T.
I have come to Roy's for many years both on Maui and on the mainland. We have celebrated birthdays, anniversaries and other special occasions as we know we will get a fantastic dining experience. We went to Roy's Kaanapali on 5/28 and from the moment we arrived and were barely greeted by the very inexperienced hostess we knew things were different. The restaurant was half full and the hostess could not find our reservation. So she asked us to have dinner at the bar instead of just seating us at an open table. I had to get up and show them the reservation on my Phone. Then they waited 20 more minutes to seat us. Once we were seated we had a nice waiter, we ordered the pre fixed dinner. The sushi roll was good but the braised short ribs were more like pot roast and stringy. The chocolate soufflé saved the night. Customer service used to be the number one thing!
(2)Crystal R.
Wow. This is a perfect example of how a restaurant should be run. The food was superb and cooked perfectly. Our waitress, Susie, was fantastic. She went above and beyond. Perfect way to end me and my family's last night in Maui. Thank you so much
(5)L G.
Great service and good food. A must for dinner, especially a romantic one. We had valentines dinner. Loved the spicy ahi roll and edamame instead of bread. For dessert, I got the pineapple upside down cake and my wife got the lava cake. Both were tasty.
(5)Dan P.
First of all, the location is nice. Even if you don't get a table by the window you still have a pretty nice view of the golf course. There are tables and booths and the layout is nice without being too crowded, etc. The food is just ok and that's why I give the restaurant 3 stars. Most of the food is prepared too sweet with glazes, marinades full of sugar, etc. If you like meats and fish with a sweet sauce on them, this is your place. If you prefer more subtle flavors and less sweet flavors, you're more like me and this place may not suit you. The menu changes a little bit every day depending on the fresh fish available. We ordered panko crisped spicy ahi roll. It was ok but too much mayo/sweet sauce on top kind of ruined it for us. We ate most of it anyway but left a piece on the plate that nobody wanted (which never happens to us). For our entrees we had the chinese style monchong, macademia nut crusted fish (don't remember the exact fish but it was kind of like a swordfish), and the herb grilled chicken. The monchong did have soy and chinese flavors but was a little too sweet. The macademia nut crusted fish was good but the texture of the fish wasn't so great (it's kind of just broke apart without any real texture to the fish (more like a fish meatloaf type of texture). I liked this dish the most though. The chicken was not cooked properly. It was basically uneven. The skin was crisp and nice with a sauce that went pretty well with the chicken but the chicken meat was overcooked in some parts (dry) and undercooked in a few parts (pink/raw). I considered sending it back but didn't because I was pretty full anyway and a new dish a chicken would have gone uneaten. For dessert, we had the souffle. This was good but it was much more like a chocolate lava cake than a puffy and delicate souffle. There is a nice kids prix fixe menu for $12.95 where they get a small plate of veggies (carrots, celery, cucumber + ranch dressing for dip), cheese quesadilla, a choice of entree (my kids got parmesan penne pasta and white fish), and a dessert (ice cream sandwich). My son said that his penne pasta was good but was uneven (many pieces of pasta had no cheese on it so it was just plain pasta). Service was attentive but good overall. The busboy who bussed the table and refilled water was excellent. I am a heavy water/ice tea drinker and most busboys can't keep up but this guy did a great job. Only one time was my ice tea empty throughout the night (he probably topped it up 10+ times). Our waitress was good and not intrusive. If anything, she lacked a bit of personality but she was efficient and checked in after the food arrived to ensure that everything was ok, etc. No real complaints there. My biggest complaint is simply the style of food being overly sweetened. I just feel that this isn't a true "foodie" place. I can only think of one analogy and that is with Japanese sushi restaurants. I like traditional Japanese sushi while others like eating dragon rolls, 49er rolls, etc. While there's nothing wrong with that, this restaurant caters well to the latter.
(3)Eric D.
This Roy's had the appearance of a very cookie cutter chain environment. "More a banquet room" The service was poor. This was a big disappointment. Wouldn't eat there again.
(1)Joe S.
There are MANY great reviews here. Details galore about the food and service. So, I'll be a bit detailed in stating what you NEED to know before you go and while you're there. 1) Attire: Dress to impress. I wouldn't go in anything less than a Polo and Khakis. Throw on some loafers and you'll feel comfortable and not self-conscious. Because this is a Resort located dining experience restaurant and Hawaii, you can get away with a Hawaiian shirt and Jeans with decent shoes. No shorts, sandals, or T-shirts recommended. 2) Transportation: Take a taxi cab to Roy's. If you drink alcohol, there are other's on the road that did as well and you don't want to chance it. Let a professional driver take you to your resort. For a few dollars, you can relax at Roy's, have some drinks, and not have a care in the world for a few hours. A cab to the Westin is under $10. So pay $11 (10% tip) and be proud you did the right thing. 3) Payment. They take all major credit cards and cash is always taken anywhere on Island. As for tipping, I recommend cash. Come prepared. I recall our meal, tax, and tip (which is shared with all the people that serve you, and there are many...) can run you upwards of $200 for two. This depends on your beverages of choice. A bottle of wine will add a significant amount to your bill. I strongly recommend a +20% tip. I recommend cash because they can divide it easier between all the servers and not lose some by using a credit card. Bring about $40-$45 for tipping, as appropriate to your bill total. Also some small bills for the Taxi cab in your wallet / clutch. Just see your Resort Front Desk or Purser (if by ship in Lahaina) for the cash. 4) Ordering: If you're going to have the Chocolate Soufflé, order it when you place your meal order. It takes about an hour to prepare. Realize you should be hungry when you come. Although portions are ample, they are not overwhelming, therefore you can enjoy many dishes and REALLY experience the "Roy's Experience". 5) Time To Dine: Take note that they are open for lunch. If you can't make it for dinner or feel "under dressed" for the evening seating, then lunch is for you. I do believe shorts and T-shirts would be acceptable at this venue. Beach sandals? I suppose if YOU feel comfortable, then it's OK. Personally, I'd opt for a nice pair of sneakers / tennis shoes. Something closed-toe. 6) YELP!: Don't forget your camera or cell phone with a camera & flash and don't forget to "Check-in". It's very dimly lit in here and when you YELP! Roy's of Ka'anapali you'll want photos to go with it. Be adventurous and put that inner photographer to use. Catch the dining area, the kitchen, the bar as a whole, and of course, the entrance, your Taxi (for fun), and you meals. Be descriptive and use the menu to ensure you capture all the details of your dishes. Just ask to hold on to the menu so you can take notes. They will be VERY accommodating. 7) Reservations: I've saved the most important for last. Have your concierge make reservations for you. Have them learn of the Happy Hour (they have one) and set it for 1 hour later than your arrival. Then you can have drinks at the bar for a discount, complimentary edamame in sesami oil (delicious) before your dining experience, and chat-it-up with the bartenders and other customers. Make this an evening not to be forgotten... Don't forget to tip the bartender before you head to your table. He doesn't receive a cut of your meal and other service tip's. Do be kind, the two men there are true professionals with both a friendly demeanor and personality. This is all I can think of or recommend. With these suggestions / recommendations within this review, I can see you will be well prepared for a super, memorable, special night out with family and friends or just a simple romantic interlude. If you find my review of use for your upcoming dining event, please select a button below this review and let myself and Roy's know you find it of Use. As we say in Hawaiian.... "Mahalo nui loa" (Thank you very much) ~Joey
(5)Lou W.
The service as always was excellent, the Ahi unbelievable sashimi grade and delicious as were the sauces, Bok choi, diacon. The desert was also out of this world
(5)Danna S.
Roy's is my favorite restaurant EVER!! This is the fourth location I've been to (the others are Pasadena and Woodland Hills in California and Roy's Tavern on Kauai). As some people have mentioned, the decor/lighting might not be as nice as some of the other locations, but I don't come here for that, I come for the excellent food and service. I was also hoping to watch the sunset, but the nearby hotels block the view - not the restaurant's fault! My friend and I had the Filipino style spring rolls, which were good. I had the Hawaii Rancher's Ribeye which was fantastic, I ate almost the entire thing, the most steak I've eaten in a long time! The peppercorn sauce was yummy! My friend had a duo of prawns and a local fish (forget what it was), and that was great too. Desert at Roy's is always fantastic, and we had a key lime pie which was light and refreshing, and a chocolate hibiscus cake. Best presentation ever!! A tiny chocolate cake with hibiscus frosting, and candied hibiscus blossoms! It was beautiful, and the hibiscus kept it from being too rich.
(4)Mandy E.
Great service ! The food is always great and Barry , Adam and Brandon are experienced waiters to ask for. The miso butterfish is delightful and the frying dragon roll features unagi in a delightful lightly fried sushi roll . The desserts are all delicious but our favorites are the chocolate souffle, smore ( puff pastry and toasted marshmallow over bananas and chocolate) and a banana crumble. Enjoy! Back again and trying the muscles and clams, seared ahi Kalua pig potstickers (lots of shiitake mushrooms . Delicious
(5)Morgan P.
UNBELIEVABLE food. Excellent atmosphere. My husband and I LOVED it here. The dragon rolls blew our minds. Awesome service and definite iron chef quality food. Don't miss this place if you're in Maui!! We would go back in a heartbeat.
(5)Jack R.
The server was very friendly and helpful. But the food is just not that great. Sushi was deep fried and everything bathed in some sort of mayo. Even my salad was so rich I went home and worked out. Also we went there Saturday at 1130am. Start of lunch and they were out of the calamari. Nice view. Nice people. Lower than average food. Higher than average price.
(2)Natalie C.
Went to Roy's with the family on vacation. Very accommodating to our large group. Celebrating an engagement and they were awesome I got the Hibachi grilled salmon and it was perfectly cooked and very tasty. Everyone was very happy with their dishes. The chocolate soufflé is to die for. They brought a celebratory banana bread for the engagement. It was also great and a very nice gesture. Susan was an amazing server and made our night special and it ran smoothly. We'll be back on our next visit to Maui Thanks Roy's!!!
(5)Carmen M.
Group of friends went over to Roys on the golf course in Kaanapali to order take out as we wanted to celebrate my Birthday at our villa at Marriott. As a frequent customer at Roys in SF and during our annual visits to Maui~we knew that the culinary food and restaurant experience would be at their highest level. Unfortunately, on 5/3~4:50P~I understand that my friends were received with less than expected customer service and was given unwelcoming attitude from the time they ordered drinks at the bar to ordering from the host the take out items that totalled well over $200.00. As a realtor and a bay area resident, I think it is important to know how your business is operated. This information will assist owners/managers to adjust your business model and training to ensure that you maintain your market share/level. In the end we are all providing a service to everyone regardless of race, color, lifestyle etc. I'm sorry to say that we will rethink our future choices of fine restaurants in Maui and SF because as restaurant guests, our total culinary experience is important to us all.
(1)nick r.
Thanks for making it right! We called this morning and were told no reservations are taken at this location (however we were directed to the wrong location via OpenTable) and when we arrived to celebrate a birthday with a party of 7 they quickly took action and made us a table. They were not full but intimated that a reservation was quite necessary (a little unnecessary on the part of the hostesses) and we told them we had tried in the morning but apparently the wrong number was tied to OpenTable and we called a location on Oahu. They then said 7 is a weird number to reserve on OpenTable but we had tried 2-6 people and got the same result and had tried different times as well. Aside from all that, everyone in our group enjoyed their food and the service was outstanding. The menu changes daily depending on availability of ingredients. The pork chop I had was the best ever! They brought us some amuse bouche to make up for the mixup which was greatly appreciated. A special thank you to the manager for taking responsibility for the situation and making a quick resolution. Highly recommended! Mahalo!
(5)Lylas U.
Excellent location, fabulous food!!! Awesome service!! Roy Yamaguchi never lets me down!!
(5)Katie G.
First off- I made a reservation over the phone while I was sitting at LAX on a Friday night...this would have been peak hours for them, and I usually try to avoid calling restaurants at peak dinner hours to make reservations (in fact, i usually just do it online if possible..but the wifi was questionable in the airport.) No worries, the hostess or whomever answered the phone was super friendly and welcomed us back since our name was in the system..we made reservation for the next night with no problems! Yay!! So the atmosphere in here is, honestly, not my favorite...I would prefer it to have a little more Asian or Hawaiian attitude, the one in Waikiki does a good job of this. This one overlooks the golf course and feels exactly like the type of place that overlooks a golf course...it is not bad, but i think it could have a little more of a cozy feeling..too much gray. Food, as always, was spectacular. They did not have the large sushi selection that they have in Oahu, but the roll we ordered was fabulous. They offered half portions of the short-ribs, which was a good choice for lighter eaters (not me!) I went with the ahi which was great as always. service is always professional and on point. No room for dessert!
(4)Alana B.
Boy oh boy, Roy. You excite and make me happy every time! Not only is there a view at this location but the food is delectable. During sunset, you get to enjoy a beautiful view overlooking the Kaanapali Golf Course. Staff is extremely friendly and on their A-game. Filipino Style Spring Rolls, Kiawe Smoked Szechuan Baby Back Pork Ribs and the Poached Pear Salad were some of the starters on our table. Our party of nine loved these appetizers and Roy's was extremely accommodating of this larger party. I've noticed a reoccurring theme, and I keep going back to the Blackened Ahi as my main entree! I am never disappointed, the fish is always seasoned and cooked perfect, the jasmine rice is tasty and the bok choy adds as the perfect side. My father thoroughly enjoyed the Maui Honey Mustard Glazed Beef Short Ribs and my mother loved the Basil Seared Monchong. I highly recommend any of these dishes. And to top it off, even if you are stuffed like a turkey, there's always room for dessert! The chocolate soufflé is absolutely scrumptious and heavenly. It's like chocolate lava flowing out of a chocolate cake (with ice cream!) Here's a tip, if you check in on yelp, they give it to you on the house! Enjoy!!
(5)Jim C.
Roy's used to be a must-hit spot whenever I hit Maui but had mixed feelings this time. Came here for lunch. Food was still pretty good but not as perfect and stellar as past experiences: "Chinese Style" Jade Pesto Steamed Whitefish (4 stars) - deliciously cooked fish and jade pesto, but the sizzling soy sauce that the fish was sitting in was way too salty. Hibachi Grilled Salmon with Ponzu Sauce (4.25 stars) - delicious salmon, no complaints Crispy Hawaii Kai Style Crab Cakes (3.75 stars) - crab inside was fresh and delicious but the outside batter was too thick and heavy, taking away from the experience Chocolate souffle (5 stars) - still deliciously gooey and sinful as ever The atmosphere of this new location really bothered me. The old location years ago used to be in a strip mall more north but the restaurant itself was slick, modern and had a cool vibe. This new location is more central in the core Kanapali hotel area next to the golf course, but the inside is tired and boring and feels like I'm eating a meal in an old country club restaurant. Bottom line: Food still pretty good (although not as good as it used to be), seafood and choc souffle still killer, service still excellent, but atmosphere majorly lacking the slick and cool vibe of old days.
(4)Kevin U.
Wow, dinner for group of 10 went off without a hitch. Service, food and atmosphere was flawless. A must dining experience when on Maui!
(5)Lara P.
Roy's was absolutely awesome! It was our first trip to Maui and we called and were able to get dinner reservations for that evening. The macadamia crusted Opah was delicious! Our appetizer, the chicken gyoza, was also wonderful. By far the best thing we ate was the banana crisp dessert. Overall a great experience and great food!!
(5)I M.
I absolutely love Roys Kaanapali! The food is quality and quantity is generous. The services is amazing. We had taken my mother to dinner there a year ago and when we returned a year later they still remembered her allergies. That is top notch and made us feel important. Always busy so book in advance.
(5)Jon T.
Kauai prawns entree! One of the best meals I had in a long time. My wife had the seafood risotto, also excellent! Service was also excellent. They are so attentive and friendly.
(5)Emmy L.
If you have been to any other Roy's you will be really disappointed by this location. The atmosphere is low market with terrible lighting, bad acoustics, a messy bathroom and far inferior food quality. To be honest it reminded me of a PF Changs or something of that nature. Having been to the original location I expected more and was embarrassed to bring guests here. This is a situation like Kors by Michael Kors or CK by Calvin Klein where you wonder why the originator didn't just brand the lower class under a different label because it is NOT the same. Please, if you have any regard for cool but tasteful dining, save yourself and DO not come here - I am so disappointed to waste a precious night in Maui at this gross place.
(2)Ryan M.
Had a good lunch today. I come here a lot more than I'd like to admit but it's right next to the office and consistently good so why not? I had the Tonkatsu Sandwich today and the spicy aioli (I think Sriracha based) and katsu sauce were mild and a great combo. The sandwich was loaded with avocado and bacon and the tonkatsu had the right amount of crispness without drying out the pork. The only drawback was it was stacked so high it made it difficult to eat...and I have a relatively big mouth, literally and figuratively. I ended up deconstructing it with my knife which allowed me to mix the sauces nicely. It is a nice atmosphere for lunch as you watch the golfers finishing their rounds and there's a water feature in the foreground with ka'anapali resorts in the backdrop. After work the bar is a fun place to watch a game and have a few drinks and pupus. I usually get the appetizer canoe as dinner when at the bar as it offers a nice diverse and tasty selection and helps me with portion control. I don't drink but the bartender keeps my club soda and lime filled and fresh which is nice.
(4)Kelly N.
By far the worst meal we had on Maui!! To start our sever was very pretentious and we felt as if we were a bother our entire meal. We visited this same Roy's three years ago and had a similar experience. we were hopeful that this time would be different, but we were only disappointed again. The food was mediocre and way over priced. Do not waste your time and money!
(1)Toni P.
Arrived before 5:30, all of the shades were down. Ambience was lacking to say the least with nothing to look at. My husband ordered the ribeye. First one was over cooked and the second one was under cooked and extremely fatty. The only thing worth going there for was the chocolate soufflé.
(1)K B.
Roy's is absolutely a 5 star restaurant! The food, the atmosphere, the service are all top notch & make for a wonderful fine-dining experience. This food/drink review is specific to the Maui location but I have also been to the one in Palm Springs as well and it was just as wonderful. This location shares a building with the golf course; parking is around the backside of the building. The view is beautiful, all glass wall along one side with view just above the hotel skyline. Our server was awesome. He explained the the menu, provided his favorites, knew all about the items we asked about, was kind and fun. He knew the restaurant history too! The rest of the staff we encountered were equally as nice, including the gal that answered the phone for our reservation; she asked if we were celebrating anything, as they set a little something special on the table for the honeymooners, etc. My mom & I each got the Maui Onion soup--best French onion soup I've ever had! We ordered one pear & blue cheese salad to share & they split it for us before they brought it to the table-that was perfect! The blue cheese was bomb--OMG it was super soft and rich--so tasty!! My mom and I both ordered the bacon crusted mahimahi that was atop risotto w/ asparagus & shittake mushrooms. The risotto was done perfectly & was sooo flavorful! When I checked into Yelp, I received a free dessert--the chocolate soufflé and it was very very very good!! Note: is stays hot a long time...be very careful! My mom ordered a glass of white wine & I ordered the Rose Lychee Sangria which was wonderful & refreshing. My mom tried it and she ordered the sangria for our second round. Very good drink--super tasty and refreshing. Bonus: we flew Alaskan airlines & on their itinerary it gave us $10 off each of our entrees. Although, we were only allowed to use one type of discount, so they nixed the free dessert from Yelp check in. Kind of a bummer but I understand...kind of. Overall, a wonderful Roy's experience and a very tasty meal!
(5)Andy M.
We have eaten at Roy's on three of the Islands over the years, three times here at the Maui Roy's between 2000 and 2015. They have moved from their original location; now it appears to be part of the golf course. Note, we couldn't see a "Roy's" sign from the road or driveway, but nothing else is around so we figured it had to be the place. Decor is more formal than original Maui location; it felt appropriate to be in long pants vs. shorts. The food was very good but it was the excellent service that made the night memorable. Nice view of the sunset over the golf course with the big hotels in the distance (no ocean view). We will be back again.
(4)Vi M.
Impeccable service. Such courteous servers-every one of them from the front to the back. Good food. Aesthetically as well as tastefully pleasing. Free personalized birthday dessert and birthday cone hat. Prime location. What more can you ask for? Oh, free chocolate soufflé with check in, that's what!
(5)Jon B.
We didn't even make it I the door and I'm disappointed in them. We called to order take out as the kids were sleeping in the room. Upon attempting to place the order as I was asking for things she was telling me they were not available for that night.....okay so I picked other stuff no big deal. We place our order and are told it will take take about 30minutes. 5 minutes later Ivey a call that they cannot do my take out order (ummmm....you could 5 minutes ago when you took it and "placed" it). I was then told the only time they could do it would be at 9:30pm and that wasn't even a guarantee. (So wait you want me to hope you can possibly make my dinner an hour from now???) I simply told her no thanks and proceeded to end the call no apologies for a misunderstanding nothing. Really unfortunate as I won't even be giving them a second chance.
(1)Eric L.
YUMMY..!! Roy's is an institution on Maui and we decided we needed to try it. When we walked in we thought "Hmmm" because the building is very dated. Our hesitation ended there. Customer service was outstanding, from the receptionist to the waiters and bus persons. The food was completely fantastic. We had steaks that melted in our mouths and fresh delicious seafood, as well as appetizers and an incredible desert, each and every one of them was amazingly good. Don't let the 1980's style building fool you, this place does magic with food. We will definitely be back time and time again. All I can say is YUMMY..!!!
(5)Jana R.
You need to try the pupu sampler at Roys! The ribs and poke are super! Mai Tais are great. Have Adam make them!
(5)Robert W.
Good spot to eat close to the resorts. Atmosphere is a little older and stuffy though. Service was pretty good, definitely an upscale appeal. Prices are very high but expected while in a tourist destination. Typical steakhouse menu with a little local flare thrown in. Have eaten at other locations before. This one was similar.
(4)Mike A.
This was the kind of restaurant where I was talking about how many stars my Yelp review was going to have while we were eating there. I am a loser and this is what I do. It's my life. I can do what I want. As long as my lady approves first. Then it's up to me. Unless she changes her mind. Like going to Roy's, for example. That was my idea. This is probably why I am not supposed to be the one coming up with the ideas. Who goes to the Hawaiian chain restaurant that you can go to in your home city when you're on vacation in Hawaii? People like me, if I am allowed to make my own decisions. Roy's uses soy sauce in most of their dishes. Secret soy sauce, sometimes, that isn't on the menu. So for a gluten-hater like myself this presents an issue. I usually read the menu and decide what I can order based on the ingredients that are listed. The surprise ingredients usually end up screwing up my dinner. Like the sushi roll that has tempura all over it even though they said nothing about it. Or the tuna that is marinated in ponzu. These were all things I ordered and that I ended up just looking at. Three stars because the waiter took one of them off of our bill. Sometimes all that matters is what you do when you have a chance to be better. Everything else before that just kind of falls off.
(3)Rose G.
My much anticipated experience at Roy's was an expensive disappointment. The appetizer for two had skewered shrimp that was properly cooked and fresh, but the accompanying sauce was nothing special- better without the sauce. The beef ribs were very good- the highlight of the whole meal- which is not, in the end a compliment. The tuna poke was average. The rack of lamb- (two small chunks of meat) were not seasoned much. They were placed over a ? Bean purée that had no flavor! It was so odd. This goop did not compliment the lamb at all. The lamb was also served with Tempura cooked string beans, also not seasoned. The string wasn't removed and they were merely chewy and oily- basically inedible. The chef could have made a creative fried rice (not traditional Asian style, but with seasoning that would compliment the lamb, say with rosemary, etc. The vegetables could've been young tender beans sautéed in garlic and butter. A mint/ jalapeño jelly might have kicked it up a notch. At least there would have been an effort at making delectable meal. I can think of other improvements- you could too. The ice tea (only drink ordered) was excellent . The chocolate soufflé should be served in the traditional cup, not popped out onto the plate with a tiny scoop of ice cream, because the result is a soufflé that's too small and lacks the joyful flavor of poking in the center and adding whipped cream. The dessert is not balanced, and is too sweet and heavy. You desperately try to add the tiny bit of ice cream which, is a struggle to handle, while trying to get the soufflé on the spoon at the same time. Dessert time was more of a sticky chore than a mouth watering delight. The other meal ordered was the filet mignon, served over mashed potatoes with a good but salty sauce. The meat was average, not tender enough. This meal was $185.00, including tax and tip. Hopefully, the next couple of hundred I spend on a meal will be worth it. A good burger would have be more satisfying. ONE MORE THING- we weren't told that if we'd checked in on yelp- that heavy soufflé would have been complementary. Now you know, if you're going to err in eating there.
(2)Shalom B.
Everything about this place is solid but not spectacular. Golf course view, tasty food, and decent service.
(4)Matt C.
Wow what a great dinner. My wife and I went here on our honeymoon and it was our favorite dinner on the island. Be sure to get the Butterfish. It was so tender. We also had the Scallops which were good but nowhere near as good as the Butterfish. We had the Chocolate soufflé for dessert and they threw in a honeymoon dessert so we left stuffed and very satisfied. Would highly recommend to anyone visiting the island. Get the Butterfish!!!
(5)Nava N.
I've been to Roy's in Vegas and in Austin and they're always top notch. Of course, I had to go to the original! Having had a bit too much fish the rest of the week, I opted for the classic shortrib main, and it was so tender and rich and amazing. Couldn't finish the whole thing by a mile! We got the sampler appetizer, which was fantastic, but if I had to do it over again, I would go for the pork ribs all the way. Fell right off the bone and was easily one of the best ribs I've ever eaten. Service was fantastic, and we were treated with an adorable little brownie wishing me and my new fiance and congratulations. Definitely go for the pineapple upside down cake dessert. I was bursting at the seams but still found room for that gem!
(4)Latrika L.
Roy's....No! I was super excited to try this place, good reviews brought us. You walk in and I felt like I was in a cafeteria. The decor wasn't appealing and the view is a golf course. My wife and I had eaten dinner out each night and had been on the island for 7 days so we wanted something other then fish and I wouldn't order steak in Hawaii...I can get that at home. Because of this we ordered drinks and four appetizers. My wife had the risotto and the clams which we would say were good, not great but good. I had the ribs and the beet salad. Honestly neither were good. The ribs were dry which was mostly hidden by the sauce which was okay. The beet salad had a weird combination of flavors....I liked the ingredients but didn't feel that they came together well. Additionally, the beats were warm, maybe it's my preference but on a beat salad I want them chilled not warm. It really went down hill when the manager stopped at each table to ask how their meal was, skipped our table, and then continued on to each other table. We felt this happened because we ordered appetizers. My wife was so upset that she actually said something to the manager. He was apologetic and said he would pay more attention to this in the future. He even provided us a desert on the house which was a good show of faith but that wasn't the point. We have no problem dropping $ on dinner I.e. 200 the night before at mamas but we wanted something different it wasn't because we were being cheap....way better places to eat then this place!
(1)David K.
Eighth of ten days in Maui and we decided to go to Roy's in Ka'anapali. We have been to Roy's in Waikiki a few times and enjoyed it. As we were getting in the car tonight my wife and I looked at each other and to be honest we're not excited about our dinner choice. We were carrying in a very nice #Duckhorn wine and I asked if she wanted to cancel and go casual. We agreed to keep our reservations and head to Roy's. We are so glad we did. Overall, it was one of the best meals that we have had in several years. Certainly the best in Hawaii this trip. We only waited a few minutes for our table which was at the window overlooking the golf course. Our waiter told us corkage was $20, which was HALF compared to the other places we ate at. They brought out both edamame and pot stickers which were delicious, and enough to act as our appetizers, even though we had our eye on a few items. We ordered lemon grass shrimp and mahi mahi on risotto. The shrimp were delicious in a yummy peanut sauce and the mahi mahi was cooked perfectly, sitting on top of the very best saffron risotto I've ever had. I could have just had a bowl of that rich risotto and been very happy. Then, just to punish ourselves, we ordered TWO desserts. The chocolate soufflé and a banana crisp thing. The soufflé was absolutely KILLER. I did not get our waiters name, but he and the staff were all great. So I don't want to categorize this meal as inexpensive, but it was only $113. I know that is a lot, but compared to several other places, we thought it was fantastic. The previous night we ate at a hotel sushi place and spent more than that on a couple of sushi rolls. Roy's Ka'anapali was a great way to celebrate our 33rd anniversary and we highly recommend it to anyone looking for a really wonderful dinner in Maui.
(5)Tasha C.
I'm always a fan of Roy's but this was my first time in Maui. Still they had outstanding service, food came out at a steady pace, the sushi I had tasted fresh and the presentation was lovely. This was also a wonderful evening because it was the last night with my girlfriends visiting from Washington.
(5)Joey T.
Nice and expensive restaurants are not normally my deal. While I do love good food, it is not often I find myself dropping 40 dollars on dinner. I guess that comes with being a poor college student. However I found myself at Roy's for my mother's birthday dinner in Maui. She wanted to try it, and much like myself the nicer joints are not frequented by my family. While we were a little under dressed, that was okay. We sat down and id have impeccable service. We had two nice men waiting on us, and the table was decorated with a little birthday flare. We got truffle oil edamame while we were looking through the menu. A menu that they update daily based on whats fresh. That's pretty cool. Everything had fancy cooking words in the description, and we had to inquire about what some of it was. I chose an appetizer combo for my meal. I wanted to try a bunch of little things. The others stuck to fish or meat. While the steak was amazing, along with the presentation, I feel like it was not that drastically different from other high quality cow that I have paid a lot less for. My appetizer canoe had some good bits, but others were just lackluster. I almost enjoyed the edamame more at times. While everything was pretty, it was just not worth the price for me at the end of the day. The best thing I had was my free yelp chocolate souffle coupon. So if you do find yourself going take advantage of that!
(3)Steven J.
Be careful of restaurants that don't have a wait during peak dinner time. I thought the food was average. Considering the price and menu touting fresh fish caught daily, I was expecting fresh Ono? Mahi Mahi? Nope not on the menu. That's fine, maybe those weren't around that day. What do you recommend waitress? Oh the butterfish you imported from Alaska? Sure why not...I hope it's topped with the local pineapple grown on the great island of Mexico. Maybe I'm being harsh because the wait time to get our entrees has been incredibly long. Long enough for me to be bitter enough to type out this review on my phone. Meanwhile they just asked me to choose a dessert since it will take 20 minutes to prepare. I'll take my Yelp revenge instead. its always a dish better served cold.
(2)Tiffanie T.
Branden was an awesome server!! So glad he recommended the Monchong with the lobster essence sauce. It was juicy and flavorful. The chocolate mousse was amazing as well. Pricey but soooo worth it
(5)Rahul M.
I didn't like their seared blackened ahi tuna dish and they were nice enough to refund it off the bill. The rest of the food was amazing. They get an A for customer service.
(5)Angela T.
Wow, Roy's really surprised me. I have yet to try the one in SF, but if it's as good as this one, I would not mind going again. First they started us off with a complimentary appetizer. Nice. The drinks were good. The food was good. Pretty much every entree I tried was great except the scallops. Don't get the scallops. Everyone got a free souffle for checking in on yelp, and the birthday girl got a special cake. Would recommend.
(4)Jon S.
Nestled in the Whalers village of Maui's Kahanipali, this little gem has great views over looking the main golf course of the region. Called to make a reservation and while yelping up the establishment noticed the chocolate soufflé and had to have it. (Remember to order the soufflé at least 20 minutes before the end of the meal). It was to die for. The maître d' had asked about and celebrations and placed a wonderful birthday arrangement for our table when we arrived. It came with a special birthday dessert and small birthday coronation hat. The waitstaff was well dressed with the classic black apron white shirt and tie. Very classy. I had the braised short ribs and scalloped potatoes. But the absolute show stopper was the deep fried spider rolls sushi. It was one of the best things I have ever placed in my stomach. Parking was a breeze and it was located directly of the highway 30.
(5)R J.
"Meh. I've experienced better." Honestly, that embodies my feedback 100%. We LOVED Roy's in Oahu and till date it has been one of our more memorable dinners. Obviously we expected the food to be great in this location as well. Btw the two positive stars are for the laid back vibe at this place. I asked if it would be okay to walk in with sandals and shorts and the host said that's not an issue at all. I had the Prix fixe menu w/ the wine pairing and my wife ordered a la carte. The appetizer was great, but my entree (fish) was way overdone. I only ate half of it, and the guy who took my plate looked down at it and asked "Was everything perfect?" Seriously dude?.. anyways.. onwards to the Souffle which was probably the worst dessert I've ever had. The chocolate was clawingly sweet. My wife unfortunately had the same thanks to a 'Yelp unlock' but after a few bites we had to let it go. Bill - $120, Tip 25. More than the cost of the meal, it was the sheer wastage of food that we regretted and needless to say., won't be coming back. Oahu still has our business :)
(2)Aric C.
My wife and I decided to eat her based on the reviews and this place had incredibly good food. The pork rid appetizer was amazing and my wife was able to order two half sized entrees of fish and loved them both. The service was great will visit here again before we leave Maui!
(5)Lulu O.
The decor was so dated. Food was just ok. My husband did not like his short ribs. Not interested in going back.
(3)Coral V.
This service is really great, however the food is extremely salty! So salty I had to drink so much water. To be specific the ribs, poke, and edamame were too salty! The main course was amazing... I ordered short ribs.
(4)Candace S.
I would recommend going somewhere with better ambience and view. Sitting on a golf course when your in maui the food should be great to make it worth it, but it is just so so. We got the ribs off the appetizer menu which had delicious sauce but the meat was a little dry. The ribeye steak was juicy but not enough flavor. We received a free chocolate soufflé for checking it. It was the best part of the meal
(3)Courtney J.
My husband and I had been snorkeling at nearby Blackrock all morning and had worked up quite an appetite. Roy's for lunch is cheaper than for dinner, but it's definitely not cheap. Most of the entrees on the lunch menu ranged from $15 to $25. I thought it would be a good time to check it out. We entered the restaurant and there were no other customers. Granted, we arrived on the earlier side of lunch time. We were promptly seated, and our orders were taken. My husband and I both got the fish and chips because they sounded interesting as they came with root vegetable chips, and yuzu caper tarter sauce. The fish was mahi mahi. The fish pieces were rectangular cut pieces in a crispy batter. I liked these better than the mahi mahi ones we had a few days before at a place that specialized in fish and chips. The root veggie chips were crispy, freshly fried, and were yuca, taro, and plantains. The tangy yuzu (Japanese citrus fruit) and caper tarter sauce was the perfect complement to mild fish. My favorite part of the meal was the amazing macadamia nut tart we had here. It was divine! It tasted of brown sugary goodness and crisp macadamia nuts and was topped with vanilla ice cream and two adorable and tasty dolphin sugar cookies. We couldn't stop talking about this dessert for the rest of the day! If you love macadamia nuts, you must try this! The only disappointing part of the meal was the drinks. I had a cocktail during our meal, but it was not memorable at all. I don't even remember what it was even though I have a picture of it, and I remember not being impressed. I wouldn't waste your money on that, since nothing here comes cheap. It was a little more money than we were used to spending for lunch, but overall we left happy and satisfied. I would go back to Roy's for lunch and possibly dinner on my next trip to Maui.
(4)Dee L.
SAVE YOUR MONEY! My husband & I are here for our honeymoon & have been to at least a dozen restaurants so far. Roy's in is the bottom two. Why? 1. PRICE: We are NOT cheap. My husband is a surgeon, we eat out A LOT & he has no problem spending a few hundred or more on dinner if it's worth it. This food is over-priced. 2. FOOD: Well for starters, there was a piece of shell in my crab cakes. To make matters worse, the manager didn't seem to care. He simply shrugged it off as a consequence of using fresh crab. Unacceptable! They give cold edamame instead of bread. I'd prefer bread. My husband prefers his edamame warm. Dinner was ok. That's it. Nothing extraordinary. Nothing worth the price. Except maybe the $9 chocolate dessert, just ask for EXTRA ice cream, servings are SMALL. 3. OVERALL. The is no view. You see a golf course. That's it. This is Maui! I've had better food & service at beach side dives than this over-priced golf course restaurant. Go to LEI-LANI's instead. The food, view, & service there were all PHENOMENAL.
(2)Christina M.
This place was good! The ribs are amazing highly recommended. The food is presented very elegantly it lacked a little bit of flavor based on my preference. It is very fine dining but subtle flavors so if that's what your looking for this place is great. Nice view of the golf course and pretty quiet atmosphere. The molten dessert was amazing. I was not a fan of the Mahi Mahi it was a bit tough and lacked flavor.
(3)Asrai A.
Food is mediocre, in fact no taste at all, super pricy.. Chocolate souffle dessert is a hype. Its veryyyy normal. My husband and I ordered crab cakes and they gave us 2 small coins which hardly had taste..usually crab cakes have a lot of flavor on their own. I ordered 3 appetizers, not happy with even one, cocktail was a joke. I think you are better off with wines and definitely they are better choices around this area.
(2)Ferd D.
The service was awesome! She made sure we got our food and drinks on time. The chocolate soufflé was to die for!
(3)Lianne G.
-1 star because it was FREEZING inside. I get that it was warm outside, but find the happy medium! Also, wasn't happy that they took my favorite drink off their list -- lychee martini :( +4 stars because... DELICIOUS FOOD! We got the lobster special that
(4)Amir D.
What a phenomenal place-great food-great service-great atmosphere-Michael our server went above and beyond to make this special night wonderful-great place for food-drinks and kids. They treated our little one like a little princess-bringing her complimentary appetiser-making sure she gets her food on time and gave her a dessert. Don't forget to check in and Roy's will have a wonderful commentary dessert after your meal.
(5)drea m.
Roy's is pretty consistent, and this one doesn't disappoint. We popped in for dessert and drinks, and all were solid and delicious. It's a more casual atmosphere than Roy's on the mainland, but that's to be expected (and for me, preferred).
(4)Deanna B.
Decent food. Decent service. Best part was the cocktails and chocolate soufflé and that they accepted our coupons which saved (8 of us) about $55 off our meal and gave a lovely piece of cake to the two guys who were celebrating birthdays in our party. None of us were overly impressed with our food. The seafood risotto was under cooked and not very tasty (Duke's seafood risotto was much better, though I'd only give Dukes 3 stars too.) I would return there only if we had coupons.
(3)Kat S.
Many dishes to choose from all with an island taste! Great view of the golf course. Great place to drink and be merry.
(5)Catherine S.
Absolutely delightful from start to finish! From the gracious staff to comfy pillow seats! We enjoyed blackened ahi, macadamia crusted fish and topping it off with the chocolate soufflé!
(5)Reza J.
Roy is a nice place but I was disappointed with the quality of the food-The shrimp appetizer was over cooked and the Pork Chops were too heavily flavored and the Blue Cheese that almost killed the flavor of the Pork. While the service was outstanding and view was decent, the food was just OK. The dessert, Roy's Melting Hot Chocolate Soufflé was really awesome. I think for the restaurant of this caliber and this great reputation, the emphasize should be more on the quality rather than quantity and size of the dish. I do like this place and this is the only time that I have been disappointed at Roy's.
(3)Cliff P.
I'm a big fan of Roy's, particularly their Scottsdale and San Diego locations, but this location was not up to par. The food was excellent, I enjoyed a filet and my wife loved her butterfish. The Caesar salad and pecan salads were also very good and met our expectations. As far as desert, I'm yet to find a chocolate soufflé that I don't like. The reason for the 3 stars was the service/environment. Our waiter was great, but the restaurant was freezing! I am never cold and I was cold, my wife had goosebumps. Luckily the restaurant was not very full, even though it was prime-time on a Saturday so we were able to move tables. When we moved tables, or main course came out and we were delivered new silverware. My fork was clearly not even glanced at before it was brought out and had food crusted to it. Disgusting! Then I had to let my food get cold while I waited for a clean fork. During this time I couldn't help but wonder if the rest of the flatware was dirty too...what type of "fine dining" doesn't take the time to make sure you have clean silverware before bringing out your food? Keep your free chocolate soufflé, bring me clean silverware next time instead and turn off the air conditioning. Although I know we won't be back. I can see why this restaurant is struggling, bad management....
(3)Michael G.
I don't get the hype, portions are small, food is odd. Prices are unreasonable.
(2)Sandy S.
I felt I needed to share our experience, as we felt it was great. We are staying right by Whaler's village and the food at all these restaurants are sub par and pricey. We have 2 young boys, and for chicken strips and French fries, you are looking at spending $9+. Roy's had a phenomenal "kid's menu" ( I attached a photo) with fresh food they loved and mom and dad got to eat great too. The kid's meal even came with dessert. Service was excellent! Plus, when you check-in on Yelp, you receive a free chocolate soufflé. Perfect, better quality family friendly place. Now, this isn't typical for Roy's, as it is usually a "date night" restaurant. However, we are so thankful for this great evening! If you like Roy's and are vacationing here with kids, this will get you a great dinner for the parents and kids.
(4)Steve H.
Lighten up Latrika. We too have eaten at some amazing places on Maui. Views of the ocean don't always mean the food is good. The manager didn't stop by our table either but we didn't whine about it. Some of the best drinks we've had in the 12 days we've been here especially the basil lime cocktail. We ordered the canoe appetizer with multiple different popular starters. In fact we ordered two of them and were not disappointed. The short ribs were tender and extremely favorable. Entrees came out and all were exceptional. My favorite dessert as always was the soufflé, because I love dark chocolate and ice cream. The pineapple dessert was almost as delicious.
(5)Mark L.
I came here with my wife and the service and food was amazing. She ordered the salmon and I had the ribeye. The vegetable risotto was outstanding. Our server Mikey was great, he checked on us every 5 minutes to make sure we were good. We got a free dessert by checking in on Yelp and the chocolate soufflé was out of this world. I highly recommend coming back here and if you love golf, it's right on Kaanapali golf course. You can use your dinner receipt to get 25% off lunch the next day. Great food!
(5)Angie T.
We have never had a bad meal at Roy's Ka'anapali. The service is great, and the food is stellar. I always order the braised short ribs for dinner and the chocolate soufflé for dessert. We often mix it up with the appetizers and cocktails, and my boyfriend orders something different from time to time. Our most recent visit was on 02/13/2015 for an early Valentine's Day dinner since we were eating at home on the 14th. I ordered my favorite short ribs and shuffle, and we had spicy ahi tuna roll for the appetizer. My boyfriend ordered their grilled salmon. Our dinner was as memorable and remarkable as always. My only issue was the tiny spoonful of salsa on top of my beautiful short ribs. The salsa seemed out of place, and the spices and acidic juices in the salsa conflicted with the already perfect savory and rich flavor of the short ribs and sauce. The acid would be necessary if the chef need to cut the sweetness in the dish, but there was no need. The dish was already perfect without it. I asked the waitress about it, and she advised that the chef probably adds it for a splash of color. Indeed, it did add a splash of color, but the bright red tomato salsa atop the rich brown and burgundy dish did not need it. Thank you, Roy's Ka'anapali, for another amazing meal.
(5)Eric H.
This was our favorite meal when we were in Maui in March. Loved the Ahi Poke appetizer and the blackened ahi dinner, including the potatoes and veggies. Son loved the short rib on the children's menu; lots of extras with it too. Place was a little hard to find because of poor signage, despite being walking distance from our hotel. Building was odd- over the golf course cart return. Pricey, but great food.
(5)Jayson V.
The best! Absolutely. The service, the kitchen brigade the quality. Hands down, worth every last penny. Great view of the sunset over the golf coarse. If you want a little more peaceful visit, sit away from the bar where tv and sports riles everyone up a little more.
(5)J K.
Great moderate prices quality fresh food! There is something for everyone here. Even get a kids menu. Try the braised short ribs or dragon roll sushi And order two chocolate soufflés
(5)Kit K.
Roy's is consistently one of the best restaurants I have gone to on Maui over the many years I have been coming here. We had the ribeye steak and pork chops as the main course and they were excellent. We usually have a seafood plate so we went for a change of pace and were not disappointed. The beet salad was once again wonderful and we also both had the key lime dessert, which was delicious. We will be back next year.
(5)GLENN F.
Had a group of 18 at 9:30pm, Right when they closed. It was no problem. Food was good AMD service exemplary! Nice visit
(4)Michael G.
We ate here for happy hour. It was amazing food. The bar tender, Sean, offered great advice and excellent customer service. We also meet the manager Matty who recommend the most amazing chocolate lava cake in the world (they add peanut butter). They are all so freandly and we will be back next time. Thank You Roy's staff for the great experience.
(5)Cory M.
Honestly this was our best meal in Maui. Everyone raves about Mamas Fish House which was good but also a little over priced. Roy's hits the spot. It's worth every dollar. First off the food was great as to be expected. I went for the steak knowing we were going to eat tons of fish the rest of the weak. It was well prepared and the presentation was wonderful. We started with crab cakes appetizers and no where else on the islands did anything compare. They were crisp outside and moist inside with a flavorful sauce. The device was friendly and knowledgable. We felt informed but not barraged with endless info. Everything was balanced and top notch from the atmosphere, food, to service. We will be back.
(5)Cathy S.
We couldn't be happier with the food and service here once again. Roy's won our best restaurant experience for our 10-day vacation. First, the service was top notch, friendly and welcoming. The staff truly make you feel valued a customer, from the employee outside who we asked to take our picture to even the cooks and hostesses who thanked us as we walked by the kitchen on the way out. Our waiter was Michael, who was personable and on top of everything, and "Watson" was equally friendly and competent in keeping our dishes whisked away and my water glass filled numerous times with a smile. Now, for the food and drinks. Shortly after you are seated comes a substantial and tasty bowl of chilled and seasoned edamame, a very nice starter if you come starving as we did. My Mai Tai was right up there as the best I've had on the island, and my husband LOVED the mojito that had puréed mango in it as an added touch. He cast his vote for best mojito of our trip. Our appetizer was a sushi roll. I forget the name, but it was the only one that wasn't fried. Each piece was topped with a delicious ahi mixture in a sauce, then topped with roe and a shrimp chip. LOVED it! We then split a beet salad, totally yummy with goat cheese on top, as well as some type of marinated or roasted garlic cloves drizzled with honey, which just had a very mild garlic flavor, but really complemented the greens and beets. We both had the Roy's special fish trio. It was 3 small Hawaiian fish preparations over potato, rice and/or vegetables, all wonderfully prepared with a different sauce on each. For dessert we had the baked banana desert topped with a streusel and ice cream. We were fighting over it, full as we were! All in all, awesome. It's on the Kaanapali golf course and has very nice ambience. The outstanding food and service will keep us returning twice a year when we come to Maui.
(5)Marina A.
Wonderful dinner at Roy's in Maui, based on a recommendation from a frequent visitor to the island. Best dinner we had on Maui! We started with pork ribs appetizer, simply amazing, tender well flavored. I moved on to the lemon grass grilled shrimp with sweet potatoes, it was so freakin good! Hubby had seafood risotto, also wowed him. I tasted it and it was really good too. Finished up the meal with the lava chocolate soufflé, just divine. In addition to the great food, service was amazing, and the atmosphere was nice but not too fancy. Great views of the golf course. Highly recommend this Roy's in Maui.
(5)Sarah N.
Amazing cuisine and atmosphere! Everything was so fresh and prepared perfectly. Honey mango mojito was one of the best I have had. Definitely recommend the banana crisp and chocolate soufflé for dessert!
(5)C P.
Consistently good. We've dined here a few times now. Well run establishment with great food and great service. The entree's are great,. I highly recommend the Trio of fish. Don't miss this Maui legend. Fantastic!
(5)Jules H.
Spicy Ahi Roll was divine. Complimentary edamame was a nice addition. Husband loved his peppercorn crusted Ahi, and I loved my fish trio. They substituted mahi-mahi for the swordfish based on my dietary restrictions which was awesome. We ended with the chocolate soufflé. Mind you, I said yes to dessert because it was free if you checked in on yelp. I didn't expect to take more than one bite because I was full, and I'm not really a chocolate dessert lover. This soufflé was incredible. It reminded me of the best hot fudge in the world at Houstons (the choc-hazlenut crack they drizzle over their sundae). Anyway, it was great. Get some...you have nothing to lose ;) Oh, and the service was impeccable!
(5)Susan C.
This was our first visit to a Roy's Restaurant. We told them it was our 41st anniversary when we made the reservation. We each had a cup of chowder, which was just so-so, and split the shrimp fettuccine. It was so greasy....barely edible. The edamame beans are not are cup of tea so we asked for bread...were told it had to be baked, so we waited and were served one roll each. For our anniversary, we were given two cookies. Really, Roy's? No reason to return, ever, even at the Chicago location. No way.
(2)Ross S.
REALLY GOOD FOOD!!!!! Excellent food with excellent service. You must try the ribs that come with the appetizer. I will definitely come back when I visit Maui again. Only negative is the pricing, but what do you expect when you are on vacation.
(5)Cheryl E.
This Roy's is somewhat more casual than most, they took over a golf club restaurant and the space is reminiscent of its roots. I have been to numerous Roy's. You can always expect an excellent meal, great service and an imaginative eye on the menu with creative presentation. With that said, I am going to focus this review on a specific food item I had that absolutely blew me away. Here goes... Gotta admit I am a rib-eye fanatic...I love this cut of beef - it is my go-to steak. Roy's and many other Hawaiian restaurants go out of their way to source locally. In this case, it was a ranch on the Big Island of Hawaii. WOW. Even a month after having this steak it is still memorable. The meat was much less dense and incredibly, incredibly tender, and extremely flavorful. It was simply amazing. Best rib-eye I have ever had. Roy's cooked it to perfection. Try Roy's, I have been to this location many times, it is always consistent and find your eye-popping menu item! Enjoy!
(4)Kristin M.
We had a spectacular meal at Roy's. I've eaten many times in the FL location and found Maui to be just as fabulous. We shared the sushi rolls as an appetizer and my husband had seafood risotto for dinner. I had a wonderful Hawaiian snapper dish. We finished with the chocolate soufflé. Roy's, while pricey, is well worth it in both exceptional food and service.
(5)Dean O.
Sadly, we made this reservation for our last evening in Maui so that we could go out with a great culinary memory. BIG disappointment and I'd honestly not recommend going here until some rich investor catches wind of its COMPLETE SADNESS and decides to invigorate the Roy's brand (or at least this particular location). First, the restaurant itself looks like a cross between a Denny's and a Golf Club House (aka "19th Hole"). Even if they had tossed on white table cloths, it would have upped the feel of the place tenfold. It is absolutely so uninspired that I literally wondered if we had wandered into the wrong place. No great reception area, no great artwork, no floral arrangements...it's just looked tragic from the get go. And don't even get me started on the large TVs blaring the broadcasts of various sports channels...first thing you see upon entering the space. Yup. Even the grounds were barren aside from an in-ground air conditioner and 2 weepy vines that were trying to cling to the peeling, dirty paint on the facade. Our waiter seemed to take absolutely no interest in our experience and there was a noticeable lack of "aloha spirit" everywhere. In hindsight I wish that we had just made a beeline out the door (as 2 other sets of diners did upon being seated with looks of incredulousness on their faces), but we had just enough time to eat and then catch our flight at the airport so didn't have the luxury of searching an alternate option. The problem really wasn't the food which is why I gave it 2 stars, but even if it were half the price (which is wasn't by the way, so be prepared for $$$$ if you end up ignoring my advice), it wasn't remotely worth the lousy experience. Cue: Sad Trombone Sound :-(
(2)Whatsamatta U.
Excellent food and service as always. Can get crowded. Always make a reservation. The chocolate souffle is a great way to end the meal.
(4)Angelina L.
This is one of the best meals I've had in my life. I ordered the pan-seared chicken and it was so incredibly moist and flavorful. About half a chicken, cooked perfectly, lay over a thin layer of creamy mashed potatoes, zucchini on the side, and topped with a basil pesto, tomato sauce. My brother, a steak lover, ordered the ribeye and it left him speechless, an extremely rare occasion. And then came the chocolate soufflés. I got mine with peanut butter and just thinking about it now makes my mouth water. I've eaten probably 30+ of these soufflés in my life and they NEVER disappoint. There is no better dessert. Period. My family and I have driven over an hour and a half, numerous times, to devour these chocolate soufflés in San Francisco. I was pleasantly surprised to see that the soufflé in Maui is cheaper than the one in SF! Our waiter was very knowledgeable and kind. He accepted our Alaska Airline coupons and yelp check-ins graciously. He has been working there since the restaurant opened (over 20 years ago) and there's no question he had that aloha spirit. We asked for bread while we waited for our entree's and to no surprise, it was wonderful. Toasted and scrumptious. The ONLY thing is that I wished they had served the edamame warmed (as they do in other Roy's restaurants). Exceptional experience! Definitely a highlight of my trip to Maui.
(5)Jonathan G.
Fabulous Food & Excellent Service! We had the tomato salad and the pear salad - both excellently prepared with local ingredients. The baby back rib appetizer was delicious but a little heavy on the sauce. We also shared a Canoe Appetizer sample plate ... A nice way to sample and share multiple items. My main course was the fish Trio: fresh, delicious, creative preparations! The wine/drink menu is extensive and the service was superb. Tip: order dessert when you order dinner as the kitchen prepares/bakes items to order - the chocolate soufflé is AWESOME!!!
(5)Lindsay H.
I've never had a bad experience at Roy's...but this location is my least favorite. Still very good, but something seemed a little off. Never the less, everything was tasty. We ordered the asian chicken salad, the onion soup, and the steamed island fish. My favorite was the fish...so well done, light, flavorful & delicious!!!
(4)Danielle N.
This place is a million times better than on the main land! We all loved everything! But especially the apps.... the Brussels sprouts are amazing! They even had a great kids pri fixe menu which was great. So glad we got to eat at Roys while here, never a disappointment
(5)Sylvia H.
Awesome. One word. I asked the waiter a good 'go to' meat meal, and he suggested the short ribs. It was so good, melt in your mouth tender. Veggies prepared perfectly, and of course... The chocolate soufflé... Heaven on a plate.
(5)Karen P.
Really good food and good customer service..the best place I eat in Maui...they give you the food fast and also they serve free ice cream for the kids
(4)Nerdy G.
What Roy's does right: The food - all delicious and as advertised; no flubs and exceeded our expectations. The vegetables - whoever is in charge of cooking the vegetables gets a special shout out; cooked to perfection with a toothsome crunch. The friendly service - our server was cheerful and knowledgeable; all i ever need. What Roy's can improve: The noise level - it's very hard to conduct a conversation. Disengaged service - we arrived 15 minutes early, and seated in the waiting area, the bar was not offered as an option. A missed opportunity by the hostess, and 20 minutes after seating for our drink order to be taken, 30 minutes for the food order. The decor - does not match the quality of the food; it appears left over from a previous owner, without a real theme.
(4)Jay H.
Beef short ribs tasted like my mom's pot roast, which is fine except we were paying a lot more than my mom charges us. My macadamia crusted mekajiki was weak. Nothing special at all, seasoning was pedestrian at best. Additionally, our waitress was not versed in the preparation. That tells you all you need to know given the prices on here. The one exception was the smoked rib appetizer. Those were delicious and exceptional. Unfortunately the entrees we had were not. This is Fine looking dining, not fine dining.
(2)Precious T.
My boyfriend and I came here to celebrate our 6th anniversary. It was a wonderful experience. Customer service - Even though the clientele was mostly tourists, they didn't treat us any different. I loved that the most, because usually when we eat at restaurants like Roy's, we get treated differently from the tourists, not in a good way. The waiters were on point with everything. Filling our water glasses in a timely manner. We didn't have to flag a waiter down at all. Our waiter checked on us numerous times, making sure we weren't forgotten. He was very friendly and recommended a lot of good choices. Food - The food was very delicious! We had the kiawe baby back ribs for appetizers and let me tell you, it was by far, the best ribs I've eaten. It was so good and just the right amount given. For my entreé, I got the short honey mustard beef short ribs. It was cooked to perfection. The meat pulled apart very well. For dessert, we got two free desserts being that we were celebrating our anniversary and we unlocked the free chocolate soufflé. We also order a banana crisp. It was all so very yummy! I really enjoyed my experience here. It was wonderful. We also got a table by the window, and watched the sunset while eating. It was beauuuutiful. I really re come t this place. It's a little in the pricey side, but you get your money's worth.
(5)Linda G.
The food here is wonderful. Everything exceeded our expectation, so uncommon in today's world.
(4)Julie F.
We love Roy's. We go to one every time we visit the islands. This was our first time at this location. We had the trio fish plate and the filet. Good food, the steak was a little over done for y request but the flavor was great. Everyone there checked on us, and called us by name. Manager was fantastic.dessert was fabulous! I would go back just for the banana crisp.
(4)Robert M.
Roy's makes magic with seafood. This was our third visit to Roy's in Ka'anapali. Waited a few minutes for a great view table. Started with a Caesar salad, perfectly done with local greens. My wife had the parmesian crusted risotto, which is lavishly paired with risotto. Quite a rich dish, goes superbly with a nice Chardonnay. I had the special grilled Onno, which was a treat...finished off with the chocolate volcano soufflé. A decadent treat indeed, perfectly sized to be split between a couple of Choco-lovers. Service was attentive, but not over powering. All in all a superb meal.
(4)Michael W.
Decided to have dinner as we were staying across the street at the Westin. We were seated promptly at our reservation time. Ordered the Poke Beef for an appetizer that was awful. They serve the beef with a lot of vegetables that have a lot of water on a hot skillet. The vegetables end up getting cooked that water down the entire dish. The beef then ends up tasting like boiled meat with no flavor. Then we ordered the onion soup that was awful. It had no flavor and was bitter. We sent it back. The chef tasted it and agreed with us. The manager ended up coming to our table to let us know. Our reservation was late in the night so I feel sorry for everyone that ordered this prior. Entrees were just average. Highlight of the meal was the chocolate soufflé. It was really good hence the one star. There are much better restaurants to eat in Maui.
(1)Mehul M.
Excellent service, great drinks, yummy food! This place has it all. We went on our last night in Maui to celebrate a birthday. We went thinking to get this one plate but it's only a special and the waiter saw we wanted chicken dishes mostly. He gave us a free potstickers plate that only comes as a side for another dish. We ordered another plate that was chicken and another with shrimp and crab cakes with some sides and they all looked pleasing and tasted just like it looked- perfect! Free chocolate soufflé coupon was handy and we got a very fancy tiramisu and they gave a small cupcake on a fancy plate with happy birthday written in Hawaiian. Great experience. Thank you
(5)Rena C.
Not only does Michael make the BEST drinks he also makes your day! I have been wanting a hotdog all week. My husband was playing golf on the course here and mentioned having one for lunch. We came to Roys for a drink and when I mentioned to my bartender that I was hoping to have a baseball style hotdog, he made it happen! It isn't offered on the menu, they offer many other delicious options, but I wanted that dog. He is hands down the kindest, friendliest bartender on the island. Thank you so much for making my day! Michael, you're the best!!
(5)Michael P.
Had dinner with clients here and the food, atmosphere and service was amazing. Would definitely come again.
(5)debbie r.
Chef Roy has either sold out or has completely lost sight of the target. Dinner on 4th of July 2015 turned out to be a bomb versus expected fireworks. The dinner was horrible. It was suspect when we first walked in. Do yourself's a big favor; don't waste your hard earned money. Maui has other fine dinning worth seeking out. Sorry Roy. You lost your edge. Time to Retire your brand.
(1)Liz M.
Not the best Roy's i have been too...there are definitely better places to eat. Everything at this Roys was dated and the dinning room felt more like a dated golf clubhouse where everyone eats turkey clubs.
(2)Brandon A.
This was one of the best meals I've ever had. Prix Fix Menu was amazing for this particular evening. Went for my Birthday from a recommendation from Yelp. Surt and Turf was great. Highly Recommend
(5)Lyn S.
Dined here on 1/15, our last night on Maui. We had fish (excellent), chocolate soufle and an interesting Orrin Swift red blend called Abstract. Service was good, but a little slow (even for Roy's). Not much of a view, like many Roy's we've visited.
(4)Cindi W.
What a great meal! Charming and attentive wait staff and wonderfully prepared food. Things were served promptly. And a lively anniversary treat from the kitchen. Potentially a new island fave for us!
(5)Kayla R.
For some reason (all) Roy's ALWAYS disappoint me.. Just a little friendly warning, I've been to many locations of Roys, I think this one was the most disappointing of all. On a weekend get-away to Maui, my boyfriend and I decided to go to Roys (ran out of places to eat in this area) we got sat right away (that was nice) BUT just to be sat by a couple & their baby in a high seat throwing food all on the ground! (GROSSS!!!!!) First off, I really don't think young kids should be allowed at restaurants like this, ESPECIALLY if they're messy!!!! So I had to see all that gross food all over the floor and it was just not a nice sight. Also we already knew what we wanted to order from the start (we knew the bottle of wine and appetizers and main dish) but right when our server came to take our wine order we said "we're also ready to order" and guess what... HE TOTALLY JUST WALKED AWAY.... AND DIDN'T COME BACK UNTIL THE WINE CAME. EXTREMELY RUDEEEEEEE! SECONDLY, an older couple sat next to my boyfriend and I, they happened to order their bottle of wine AFTER us, soo please tell me why they got theirs BEFORE US?!?!?! SO rude. I always get treated like this at Roys because my bf and I are on the younger side. ALSO they got their appetizer BEFORE US! UNBELIEVABLE RUDE. I really wanted to just end our time there at that very moment... Finally after we got our bottle of wine than our appetizers I was a little happier. The food was good until I got my main meal. I ordered the surf and turf. They gave me THE worst cut of meat, it was sooooo tough and chewy that I just could NOT eat it. So I switched dishes with my bf, he got the filet mignon, and it was SOOOOOOOOO dry. SO basically I didn't eat anything but the mashed potatoes it was laying on and the veggies on the plate. Onto desserts, we order the souffle but with peanut butter mixed in (someone told me it helps with the cooking) because I HATE my souffle to be over cooked (which Roys always does) And what do you know, it comes out basically a chocolate peanut butter cake. It didn't ooze out. I was so disappointed. I would've been better off eating at a drive thru. (also, the older couple next to us got their dessert before us, even though they order it after us.) SOOOOO, we went home very hungry and pissed. Never again...Roys is SOOOO over rated. Horrible food, horrible service, and they don't care about your experience. If I could give negative stars, I would.
(1)Kristi K.
Two words - Chocolate Souffle. It's to die for!! The food all around is fabulous! I had the ahi tuna entree and loved it. Everyone in my party enjoyed their meals. I especially like how they treat children. Kids get a an appetizer, veggies & dip and ice cream sandwich with their entree. It really made them feel special and part of the dinner since they had courses along with everyone else. The view from the restaurant is great. It is nice to look over the golf course and watch the sunset.
(5)R P.
Once you get past the faded-glory-of-the-eighties decor and just focus on the food, you'll be happy. There is no view: it's on a golf course. The fish was incredible, much better than the turf. Service was attentive. The best deal was the pint of Maui Brew Co at only $4. Although it was good, it was over-priced, because it's "Roy's." Probably would not go back, certainly would not go out of my way to get there.
(3)David W.
Fairly decent meal. Steak undercooked. The rest of the meal very good. Prices within reason.
(3)Helen T.
We've been to Roy's a few times over the years but our first visit to the new location. We definitely like the location better - on golfcourse vs. previously at strip mall in Kahana - although I liked the interior and vibe of the previous location. Hubby and I had the prix fixe menu - appetizer trio, Ono entree for hubby and Monchong for me, and chocolate souffle for dessert. The appetizer trio consisted of one grilled shrimp, one gyoza and one babyback rib. The shrimp was cook perfectly and each of kids gobbled up our ribs. Our daughter had the Opah and our son had the french onion soup and gyoza appetizers. I thought the Monchong and Opah dishes were fine but the fish was slightly overcooked. The french onion soup and gyoza were just okay and the chocolate souffle was dependably yummy. Overall, the food is better than most of the restaurants in the area but it's a bit pricey with entrees ranging from $30-40.
(4)James A.
The food is flavorful, but if you're coming here for the service, it feels like you're in the twilight zone waiting forever. The waiters are nice and when we asked if our food was coming, we kept getting the same response: "it'll come out any minute..". If it wasn't for the food, I would give this place a 2 for the service wait time. The execution just wasn't there. Maybe next time.
(3)Lisa W.
The manager corrected an issue we had and was very cordial, professional and generous. He and the server saved the experience for us! Food is great!
(5)Tom F.
Great food. Great bartender. You really can't go wrong with anything on the menu. The prix fix menu is a great option. Don't skip the chocolate soufflé. Didn't have reservations on valentines day due to our luau getting cancelled due to a rainstorm and was able to get seats at the bar and had a fantastic bartender.
(5)Cristy J.
From the hostess to the waitstaff, everyone was incredibly gracious as we dined with our 9-month old daughter. We arrived a bit late for our reservation, no attitude and no problem. Our daughter was a bit fussy, nobody blinked. She wasn't crying but was definitely active. The wait staff were incredibly accommodating despite the fact that my husband was late to sit with us while on a conference call. They took good care of us and we tipped accordingly. The cocktails, wine choices and food were excellent. I did the trio and this did not disappoint. My husband ordered the rib eye and ate the whole thing. Perfectly cooked, light and tasty sauce. Yum. Only thing was the gratin needed more seasoning, it was bland but cooked perfectly otherwise. Thank you Roy's for allowing us to have our one upscale dinner in Maui while on vacation with our infant!
(5)carol t.
Roy's never disappoints. Great adult beverages (mango monitor & island sangria) both delicious.y husband enjoyed the Scallops, which were beautifully presented, large & wonderful. I had meltingly yummy short ribs with scalloped potatoes & very crunchy but tasty grilled veggies. Naturally we had to have the molten deep chocolate lava cake with ice cream, my man thought it would be too big, sharing it was perfect & if I could have I would have licked my plate. Spendy, but worth it. We ate early & did have a reservation, the place filled up while we ate.
(5)Gianni G.
Honestly, a bit pretentious. One pays very big bucks for a few exotic sauces drizzled from a squeeze bottle on not so specially prepared proteins in a setting that overlooks a golf course. However, it is a good choice for having grown-up conversation over a nice meal. The tables are far enough away from each other that background sound is truly in the background and not on your plate or in your drink. I enjoyed the chef's special 4 course prix fix which - compared to my table companion's a la carte offerings - was a very good deal at $55 without wine ($75 with). Looking back, dining at Roy's here at Ka'anapali left me as rather non-plussed as dining at Roy's at Spanish Bay in Pebble Beach quite a few years ago. I had hoped the franchise would have taken another step. While it hasn't stepped backwards, it hasn't stepped forward, either. Roy's was still fun before 2008, I suppose, when folks who would go there would come with a lot more dollars than sense and could revel in culinary sophistry. Now, it's just another place named Roy's.
(3)D H.
We went there on vacation, as most eveyone there are. The service was exemplary, but few of the food was not up to expectations. Fish dishes were excellent. The ribeye and pork chop were highly dependent on the person eating. Not enough seasoning on the ribeye and the quality of the meat could have been better. Chops were undercooked. The wine selection is good. The issue was the noise level. We were seated close to the bar so that may have contrbuted, but it was the dining room that was noisy. So much so that often we had to yell or just stop trying. It did get better later on as people left. If you've got a party of 6 or more where conversation is on the menu or if you are looking for a quiet and intimate dinner - this is not it.
(3)Jessica E.
Came to Roy's for an early anniversary dinner on our Maui vacation. We decided to have the appetizer canoe and split the fish trio entree. Both were great! Plus we checked in on yelp so we got the complimentary chocolate soufflé which is amazing. All in all, a great meal that didn't *completely* break the bank. They also gave us some extra dumplings and a piece of banana bread for our anniversary.
(4)Roy V.
Amazing setting, wonderful top notch service, all around solid food and consistently great. If I had a four and a half button this place would get it!!
(4)Ann K.
Ok where to start.. This place wasn't how I imagined it would be. There's a Roy's in Pasadena California and it looks way nicer then this one. I was expecting fresh over the top food but I was disappointed. The food tasted just like any regular restaurant. The view was nice but nothing big. I wouldn't really recommend it here. Sorry folks! Keep researching for better restaurants :)
(2)Luis P.
Most of the food was fantastic, but please avoid the ribeye. They source their meat locally and this provides very inconsistent quality. My steak was tough as a rock when cooked at medium. They were nice enough to not charge me for the steak and sent over free dessert, but my steak ruined the occasion.
(2)Karen G.
Food is top notch. You get food that is at the level of a top San Francisco restaurant. No at all expensive for such memorable tastes.
(5)Tara C.
This was Roy's location number 5 for me and as usual, the overall experience was lovely. This location is now in a Polynesian-style building by itself, with pretty views of a golf course and ponds. I didn't care much for the interior of this location though; it is far too open and so the noise level was quite high during the packed dinner hour. The bar is sitting in the middle of one side, then the open kitchen also added noise. But other than that, my bf's family and I enjoyed the always "ono" food here. One thing that still makes me sad at ALL Roy's is that they got rid of the Island Girl Margarita a few years ago. This time, I came prepared: I brought my own Li Hing powder and added it to my marg- yay! The edamame was tasty, as usual, and they brought their piping hot rolls when we requested them. For my dinner, I started with the Steamed Clams appetizer. Holy moley, those clams were HUGE! The broth was garlic delight, and the grilled bread/crostini served with the clams was so yummy. My bf's dad got the Spicy Tuna Roll, which put a fun spin on the usual by frying it in a crispy panko coating, topped it with masago, and drizzled the whole thing with a Sriracha aioli. Definitely not a low-fat version, but very good nonetheless. Our table also shared an order of the ribs, which we all loved from past experiences. Roy's bartender also made a mean dirty martini for me. Ahh. For dinner, I tried the Crab Crusted Mahimahi. Just drool over this pic for a moment: yelp.com/biz_photos/_oHB… The fish was so fresh and tender and the crab crust was to die for. It was served with "buttery asparagus, fried capers, and a Shichimi beurre blanc". Asparagus is perhaps my favorite vegetable, and I would eat almost anything if it were coated in that beurre blanc. Heaven. You can tell from the photo that I didn't let any of the sauce go to waste, haha. Last of all, the table shared two desserts: the Pineapple Upside Down Cake and Roy's Chocolate Lava Cake. I had never tried the pineapple cake before, and I quite enjoyed it. Plus, it seemed so appropriate, in Maui. The chocolate cake was sweet decadence, as always. Roy's always hits the mark with food, and we had a great evening. All I can say is: PLEASE bring back the ISLAND GIRL MARGARITA!!!
(4)Bailey G.
This place is so over the top each chef has difficulty duplicating the signature dishes. Food execution not even a resemblance to original. Dined at Roy's Waikiki and perfection. Was hoping other Roy's could be as good. different menu item interpretation would have been okay...but not high standards. would not go back,
(2)Amanda A.
Good food, great atmosphere. Awesome service. A little pricey, but good.
(5)Con L.
Wow. People have told me for years that Roy's in Hawaii is better than the mainland locations but I had no clue it could be THAT much better until we tried it for ourselves. We also ate at Mama's, Merriman's and Lahaina Grill and Roy's could have been the best meal we had out of the 4. Don't get me wrong, they were all amazing meals but Roy's probably takes the cake! Service was great throughout. The butterfish was like no other butterfish we've had. SO GOOD. The ribs, poke, tuna tataki and risotto were really good. The risotto came out PERFECT which threw a smile on my face. I would make Roy's a 'Must Do' when in Maui. Only complaint is that the restaurant is a little hard to find when driving by as it's tucked inside a larger building and the sign is hidden in the grass off the highway.
(5)Dan C.
I seem to enjoy my meals at Roy's in Hawaii more than on the mainland. Perhaps the fish is better or perhaps I am just more relaxed while on vacation. Either way, my friends and I had a great dinner our first night in Maui at this location. We went back for happy hour a few nights later and it was also great. The ahi and butterfish are always winners.
(4)Jenny L.
The dessert alone is worth a five star rating. It is a must have item on everyone's order. I will come back to Hawaii and to Roy's again for this dessert in the future. Everything I ordered tonight was just perfect. I've never given a five star rating for any restaurant before. The chocolate molten lava cake is giving me orgasm lol
(5)TR T.
Still good, but just not as much. Don't view the menu online and expect it to be the same. I was quite disappointed when the things I saw on the menu online that I wanted to order weren't on the menu in the restaurant. The old location was lacking in character, but the food was better.
(3)david s.
I do not like to write unfavorable reviews but sometimes, to be honest, it is necessary. Not that Roy's is bad, but it was far from meeting our expectations. The young man who served us did a very good job. However, the food was just average, and fairly expensive. I know, it's Kaanapali, and you expect expensive. However, we have had many, many better meals in the Kaanapali and Lahaina areas, with far superior views, much better food, and actually not as expensive. I had the 3 fish cooked 3 different ways, that was okay. My wife had the Filet, which unfortunately was very 'chewy'. On the plus side, the chocolate sufflet was magnificent. All in all, I will not go back, there are just too many better choices in the area.
(2)Heidi M.
Outstanding! One place that's worth the money. Definitely have the chocolate soufflé.
(5)Summer H.
Food was good, so was service. But this is an extremely loud restaurant. It's hard to have a conversation with anyone at your table. It's just the way the restaurant is laid out I guess. I noticed the bartenders were shouting as a form of communication. The food was good, as I said before, but not worth it if you prefer a more intimate, relaxing dining experience.
(2)Harold P.
I'm a big fan of Roy's no matter which worldwide location that you go to. I've eaten here so often that it's usually a reliable standby. So I'm disappointed to see reviews that this location is not on par with the location that I used to frequent in Kahana when I'm on Maui. Nevertheless you can usually find good fish dishes and excellent sauces and the chocolate souffle is a must. I do wonder how Roy's has managed to still make stacked food so trendy.
(4)A S.
I am happy to report our experience was nothing like those who experienced problems. We were promptly greeted, seated, and served cocktails. Service was outstanding - friendly without being intrusive. Atmosphere was upscale and attractive and, frankly, I thought the noise level was below average for most of today's restaurants. Beautiful view of golf course. I ordered wine paired Prix Fix while my husband ordered the short rib. Food was outstanding: Dragon Roll (on prix fix): Crispy, spicy, and fresh. Fried crab dumplings (served complimentary because it was our 30th anniversary) were delicious. Grilled shrimp and Teriyaki short rib (on prix fix) were fabulous. Shrimp was seasoned and cooked perfectly to have a slight crust of seasonings on the outside but tender on the inside. I cannot describe how good the short rib really was. Parmesan crusted Shutome (Hawaiian broadbilled swordfish) (on prix fix) was excellent. Well seasoned, crispy crust, firm yet delicate flavored fish. Mustard short rib (individual order): Again, can't really tell you how good these short ribs are. One staff member dropped by to ensure they were "spoon tender". We assured him they were. So flavorful, tender, and cooked just right. Lava cake with ice cream (on prix fix) exceptional. In addition, we received a delicious mini chocolate brownie cupcake for our anniversary. The plate had a thoughtfully scribed congratulation in chocolate sauce. All wine parings were well done and came with a nice pouring. We loved the port! This was a lovely dining experience with great food and outstanding service. We will definitely keep Roy's on our favorites list.
(5)Russell M.
Let me start about the food.... VERY VERY GOOD!!! It was very good. One of the best restaurants on Maui and also one of my favorites. But this visit was a different one and not usual. We sat down the wait took our drinks and started with appetizer orders and that took some time then we got the main orders in and that's when the waiting began. It took some time and we had a good group of people with us we had about 16 friends and family and the last couple of years that we went were fast service and this visit wasn't that. We waiting longer than we expected but we got our main courses all good and overall it was really good. I would give this visit a 4/5. Just because of the service.
(5)Chris M.
Roy's in general is my favorite restaurant, period. I have eaten here and several other locations countless times and the consistency and quality of food does not waver. This location provided one of my most memorable culinary experiences ever. A 5 course dinner prepared by Chef Roy himself. I feel bad that Brad S had a bad experience, I can see he simply ordered the wrong items based on his description. Next time, I would suggest sticking to an appetizer and a single entree instead of a mixed plate.
(5)Janice S.
The food here is amazing!!! We had one crab cake (with a "c" and not "k") each. Real crab is way better than imitation krab most places use. I had Roy's Classic Roasted Macadamia Nut Crusted Monchong Kona with Maine Lobster Essence and All I have to say is...if no one else was around I would have licked the plate :). Nothing was left, not even the stumps of my asparagus. My boyfriend had the Roy's Classic Trio. He enjoyed the sampling of 3 different types of fish. We were so stuffed we didn't have room for dessert....next time we'll leave space for the chocolate souffle everyone is raving about.
(5)Vonnie S.
I was a little torn on my stars for Roy's and will have to say that this is more of a 3.5 instead of a strong 4. Positives: - while the location is in a small strip mall, it was easy to find and there were no issues with parking - we made a reservation and we were promptly seated 2 minutes earlier than our reserved time - everyone there (from greeters to waiters to manager) were super friendly - the food was actually very good and at all the right temperatures - they treated me well as we were celebrating my birthday. The extra touches (bday hat, confetti, comp appetizer and comp cake) were unexpected and appreciated We had: - Lobster and shrimp potstickers - Lumpia (can't recall what was in it, it was the comp app) - Monchong Fish (yummy!!) - Sake Tasting Menu (4 large sake offerings paired with: butterfish & ahi roll, Seared Ahi, Petite filet & gelato/ice cream). We traded the ice cream for the lava cake for an additional $3 for a total of $78 instead of $75 - Chocolate banana cake (comp dessert) - Maui martini Bill was approximately $160 for two Not so positive: - once we were seated, it took a minute for someone to come over to our table and pour water or even introduce themselves as our waiter (once the waiter showed up, he was attentive and great) - the bill... We alredy knew that we'd be paying a pretty penny but after having ate at Lahaina grill the previous night, spending another $160 for 2 people to eat was a little crazy - my drink wasn't very strong. I had to request that the second be kicked up a notch. I will admit that I am the lush in the relationship but I couldn't feel a thing. It all worked out since the serving sizes of the sake come in wine glasses and they are fairly large. By the time the 4th glass came out, my poor bf had to hand me the keys to get us home. Luckily we have at least 3 different Roy's in SoCal and I cannot wait to head back over there for some of their seasonal dishes.
(4)Phuong H.
We decided to go to Roy's for our rehearsal dinner and was able to make a reservation for 18 two weeks out. On the day of our rehearsal dinner, we were seated in the back of the restaurant. We had an amazing view of the sunset from our seats. The food was delicious, loved the calamari, the butterfish and the chocolate souffle. The service was great and the ambiance was perfect!
(4)Tera Paleka P.
Great atmosphere and the food is winners! Better than the old Kahana place fo sure!
(4)Melissa M.
Roy's was recommended by many, so we made our New Year's Eve dinner plans for Roy's. The food was good but not spectacular. The restaurant is in a strip mall. The desserts were good. Everything was good but too expensive. The ambiance was lacking and there was no view. When in Maui, what's good food without a view? There are so many better options for the same price with a fabulous view. Please, Roy's, take your good food and move it somewhere with a view and more ambiance and then maybe the experience will be worth the price.
(3)Sue L.
I don't understand why Roy's doesn't have an overall 5 star rating. I don't get it? Roy's (in all of the Hawaii locations I've been to in Maui, Oahu, and Big Island) are exceptional. They can't duplicate the freshness on the mainland. Furthermore, I'm convinced they must sprinkle drugs in the food. (I don't truly believe that). I'm a bonafide foodie, but I have never at other restaurants felt EUPHORIC after a gastronomic experience like I do after Roy's. Seriously, I feel high. And giddy and full of ecstasy. The food is that amazing. A few times I wondered if it was alcohol-induced, so I abstained. Still high. No need for alcohol to feel merry here. My favorites are seared ahi and misoyaki butterfish and Chilean sea bass. Other faves: short ribs and rack of lamb. I enjoy all of their salads to start, as well as the sunrise roll. And chocolate souffle is, of course, a must. Yelpers, please don't dock stars for prices; just don't come here if you're going to complain about the cost. You're misrepresenting the beauty of this experience.
(5)Jeanne K.
They have a vegetarian menu!!! A definite plus for me. But, the veggie sushi & veggie summer roll was bland. I had the hibachi-grilled tofu, which was tasty & my hubby had the salmon that was prepared with the exact same sauce & accompaniments. Not a lot of creativity.
(3)Dave P.
The worst. The food was good but not up to the old Roy's standard. Never been in a place this loud. The staff and manager had a table set for 10, took it down, then reset it. All of this show was right in front of our table. Very rude. We won't be back.
(1)B W.
This is the first time at Roy's at their new Kaanapali location. The new location makes more sense being closer to the resort hotels rather than in a strip mall. The view of the golf course is really nice. However, the decor of the interior is not as fancy as other Roy's. Compare it to the Roy's at Spanish Bay in Pebble Beach and you'll know what I'm talking about. The dinner itself was fabulous as usual. I ordered their Surf and Turf meal, the Mongolian short ribs and garlic shrimp. The short ribs were so tender and the piece was huge! The kids menu was a very good value at $12. Roy's keiki menu gives a quesadilla appetizer, apple, carrot, and celery sticks, a choice of entrees from the following, penne pasta, teriyaki chicken, white fish, salmon, and beef short ribs, plus an ice cream sandwich for dessert! Wow, real food, not just pizza, mac & cheese, or chicken strips that's found on most kids menus. Service was attentive, although our favorite Roy's waiter is still the young man who served us at Roy's Waikiki 2 years ago. Prices have gone up though and are about $5-$10 more than the Roy's on the mainland. The lunch menu is very different than the dinner menu because they cater more to the golfers. So if you want to experience the Hawaiian Regional cuisine, come at dinner time.
(4)Zachary P.
Pork ribs, pork roast, rib eye and choc soufflé were very tasty. But... Location sucks, view, patio and ambiance were non-existent. Wait staff was running around like the place was on fire. Go to Mama's for a dinner to remember.
(3)Aya N.
Visited the "new" Roy's in Kaanapali last week on my business trip to Maui. I wasn't too sure what to expect since I've been going to the one in Kahana for years now, but not to my surprise, they met and exceeded all expectations of Roy's. Checking in with the hostesses, I was greeted with a warm welcome. I sitting at the bar and having dinner there - it allows me to have a full perspective of the entire restaurant. The restaurant decor is comfortable, full of energy and excitement! I had my all time favorite cocktail, the Hawaiian martini - chilled to perfection. We snacked on some pupus, but my favorite butterfish appetizer. I think butterfish is a special name for black cod. The fish is so tender and flakey, full of flavor, literally melts in your mouth. The wasabi sauce that it comes with adds just the perfect kick. Contrary to popular belief, my favorite dessert there is the pineapple upside down cake. Don't get me wrong, the soufflé is amazing, but I personally prefer fruity over chocolatey. The brown sugar cake is so moist and the glaze that the pineapple comes with is the cherry on top! I can eat the entire cake all by myself! I can't wait for another "business" trip! ;)
(5)John D.
After the recent mixed reviews, we weren't quite sure what we'd encounter at this visit to Roy's new Ka'anapali location, but I'm happy to say that we came away quite pleased. We were seated promptly by pleasant staff, and our drinks and complementary edemame (yum!) came right away. My wife was pleased that she didn't need the sweater she brought, so the temp in the dining room seems to be dialed in. Our sever recommended the Dragon Roll and the Babyback Ribs for apps; we shared both and enjoyed them. For entrees my wife had the small portion of seared ahi, which was perfect, and I had the butter fish, which was equally delish. We finished the evening off by splitting the chocolate souffle; I don't why I agreed to share, as it was so good I'd eat one by myself even if I was stuffed. Service was efficient and friendly, and food came out at a good pace. The manager came by to chat for a moment, which was nice. The view of the golf course and nicely lit resorts is pleasant, since once it gets dark, an ocean view has little value. We do have one gripe: too noisy. Lots of hard surfaces, with the bar on one end and the open kitchen on another; we were fortunate that the bar was only sparsely occupied. We'll definitely be back at Roy's during our next visit to Maui.
(5)Leah K.
Roy's Chocolate Souffle is all you need to know. We first discovered Roy's on Maui and since then have been looking up Roy's different locations. We've also gone to the Roy's on Oahu. Great asian fusion food with unique combinations of flavors. Beautiful presentations!! The Chocolate Souffle is so delicious, it still comes up in conversation every now and then amongst our family. Do they deliver?? :))
(4)Alyssa L.
very fancy, at here at night, lighting is romantic and dim. I ate their grilled chicken breast with steamed vegetables, I asked for them steamed but they were still sauteed in oil :-/ but overall delish. I enjoyed the edamame instead of the typical bread. My friend got the salmon he loved it. My waitress forgot my salt and pepper :-/ I loved the food very good quality the service has nothing to do with the food I'd still go back
(4)Jennifer F.
Short version: loud, atypical Roy's atmosphere; great food I have been to Roy's Hawaiian Fusion restaurants in multiple states, including another in Hawaii. We chose to go to this one in Lahaina as a date night without the kids because the atmosphere in other Roy's restaurants was lush, romantic. Not so here. We were extremely disappointed. This is a golf clubhouse restaurant. You must walk past the golf shop and a guy trying to get you to attend a timeshare presentation to get into this location. Once inside, you are in a cavernous and extremely loud room with very few booths, mostly tables and no booths for small parties. We were initially seated next to the bar where the consistent blender sound made it impossible to hear each other or our server. We asked to be moved to a more quiet location (believe me, I have three small children and I can tolerate some noise. It is unusual for us to request a quieter location). We were seated in the back which was a vast improvement, but the acoustics of the room were still above average noise level. The edamame was served cool at the beginning of our meal. Perhaps this is a new trend I'm not familiar with, I'm used to having it served warm. There was a seasoned oil on the outside of the edamame and with the cool temp it just seemed like cold, greasy beans. The rest of the meal was stellar Roy's style. I got the special vegetarian menu and had veggie sushi to start and a stir fry as my main course. My husband went with the prix fixe menu with wine pairings and I had two of the desserts (if you aren't going to go with the outstanding molten chocolate specialty, I highly recommend the orange vanilla creme brulee). All of the food was up to Roy's usual standards. For me, the atmosphere made the meal less palatable, though. If I had taken the three kids, I'd probably have been grateful for the casual, loud surroundings.
(2)Janet B.
Perfect wait staff--just the right amount of Aloha with no condescension. (As a former local, I was very sensitive to the slightest slight.) That graciousness, and the colorful but concise descriptions of the menu had us feeling very hopeful about the meal to come. We ordered the pris fixe menu and every single bite and sip was hallelujah worthy. The wine-plate parings were beyond perfect. And oh the port and chocolate souffle. What a fabulous dining experience. We'll definitely repeat it in our current status as Coast Haoles visiting the islands as often as we can. Muchas Mahalo.
(5)Jaclyn M.
The macadamia crusted fish was perfect as was the pineapple upside down cake. Went for birthday dinner and has no problem walking in (no reservation)
(5)Fred L.
Much better than the mainland Roys. We started with Blackened Ahi, a signature dish, and then moved on to the Opa and Mahimahi. Both were really great dishes. The fish was amazingly fresh and the blue potatoes were yummy. We had a great MaiTai at the bar and wine at the table. The staff was on top of it and were very helpful on the food descriptions and decisions. I would absolutely recommend the Blackened Ahi if you have anything.
(4)Mary T.
As we were seated I ordered a martini. It was good, but not the best martini I've ever had. The wine selection was pretty good. Our server brought over some edamame which were salted and spiced perfectly. We started with a few plates: calamari (was decent), tuna tartare (fresh and very good), and a house salad (basic but good). I had the scallops for dinner with a hard sear and they were prepared perfectly! The scallops were very good. I also tried the surf and turf with steak and shrimp. The shrimp were slightly overcooked but the steak was very good. We decided against dessert because we didn't have any room. We order coffee and it was good. They brought us out a little dessert to end the meal, it looked like a carrot cake but tasted like something far different. The service was good and the food was good. I will return. Enjoy and Cheers!
(3)Pat W.
Been a fan of Roy himself for year's when he was at 385 North in Los Angeles. Followed him to Oahu and Maui after he left the mainland. The original Roy's experience can't be duplicated from the staff we met in the begiinning. However, this last time we had dinner 2 times at the Kaanapali location. The hostesses are always very accommodating and gracious. My favorites from what I had were the seafood risotto and the banana crisp dessert. Not everything was out of the ball park but our server the first night, Weston, was terrific and made sure we had a great time. Have to thank him for his recommendations.
(4)Chad C.
It's your typical Roy's and that's a great compliment! Outstanding food and service! I've been to a few different locations and this one had the BEST chocolate soufflé by far! I'm being picky but if the restaurant was on the beach it would have been 5 stars!
(4)Jillian M.
Without stepping foot in here I'm not happy - as advertised on their website, they do not offer an aloha hour (or happy hour), as every other Roy's does, including Carmel California. Is Maui too good for this or something? And I don't appreciate the rude tone on the phone, like I'm crazy for calling to ask when their happy hour is. Yes, I can afford dinner at your establishment, I just enjoy happy hour and the laid back feel - especially while in Hawaii.
(1)Amy V.
We only had drinks and dessert at the bar and The Chocolate Soufflé was delicious. Excellent bartender!
(4)Nina G.
Roy's was awesome! We were there a night while they had a trainer present so the staff seemed on point and on their game. My one reason for not giving the 5th star is that the steamed clam app was wayyy to salty. They were out of my scallops set, but were eager to make it happen and made me a special dish. We mentioned we were celbrating a recent engagement and got an awesome pineapple upside down cake. Thanks crew! Ps: Keep an eye on those steaks, we ordered Med and it came out Well.
(4)Tom S.
We loved Roy's food , service and atmosphere when it was in Napili, but did not enjoy the first experience after its move to Kaanapali on a golf course. It is a much larger space, less intimate, and very loud. The service was also not as personal that night. We gave it another try on this trip and our opinion on the atmosphere did not change, still hard to hear at your own table. The service was good, and food excellent. Had a great bottle of Bracott Estate Sauvignon Blanc ($46) from New Zealand, went perfectly with fish dishes. The 5 spice duck breast appetizer ($16) was cooked and seasoned perfectly. My wife and I both had Roy's Classic Trio ($41), three different fish and preparations, and they were all delicious and attractively presented. Each had its own mini side accompanying the fish. It was financially helpful that my daughter had the Keiki meal ($12.95) which was a 4 course dinner - cheese quesadilla, carrots/celery with dip, entree and homemade ice cream cookie sandwich. Her entree was a nicely grilled salmon and non-fries side. We enjoyed the dinner, but for the price would prefer a better atmosphere than the loud country club setting. Roy's is no longer a "must" for us in Maui, but we will still consider it simply because the food and its presentation are so well done.
(4)Mickie F.
What an amazing experience from the front of the house to the back. When I called and made a reservation, they asked if we were celebrating anything "special" and I said that we were on our honeymoon. I thought maybe we'd get a seat with a view and that's about it....wrong. We got the dim-sum style appetizer and it was all delicious. The poke was great, the lumpia tasted better than what my grandma makes (and that's saying a lot!). They even gave us a special ravioli appetizer for the occasion and that was delicious too! She had the blackened Ahi and I had the Roy's classic. My favorite of the 3 was definitely the macadamia but crusted Shutome, delicious! The manager even came by to ask which one I liked the most. She ordered a soufflé for dessert, and on top of that they brought us a complimentary dessert that said "happy honeymoon" in Hawaiian. The wait staff was on the ball and our server was on top of it. Best restaurant experience I've had in years.
(5)Maria V.
Best dinner ever!!!! We went ther without reservations and though the place was packed we only had to wait 15 minutes. Our serverwas great and very attentive. The food arrived in a timely manner and was very delicious. My only complaint might be the noise level. Children's menu was superb.
(5)Amanda M.
After visiting Roy's on the island of Hawaii, this Roy's location was a bit disappointing. The interior decor and atmosphere is nothing to rave about, and dress code has obviously taken a turn for more casual, with many diners wearing baseball caps and flip flops - even the hostesses. The night we visited, our hostess and waiter service was less than friendly, which kind of ruined the meal. They were out of a few items on the menu, which was disappointing. However, the Mac-nut crusted fish was good, as was the Caesar salad and the Lava Flow drink.
(3)Steve V.
A great Hawaiian Asian fusion meal, but before I give you my thoughts, let me tell you that if you are only looking to have 1 fancy, expensive meal while visiting Maui, your first choice should be a visit to Mama's fish house in Paia. Roy's just moved to a new location in Lahaina on the Kanapali golf course resort. The restaurant is very spacious and modern, but doesn't have a cozy, warm ambiance like other places. Since the room was large and crowded, it was very loud and hard to hear the people you sit next to. As for the food, a nice, diverse menu. Some items were local, others were not. Good mix of seafood, meat and vegetarian options. Also, the menu changes daily, so some dishes you see on Yelp may not be available when you visit. Here is what I had: -fish trio combination: 3 pieces of fish, about 2.5 ounces each. Ours had mahi mahi, ahi tuna, and kona kampachi (I think...some local fish with a K). The mahi mahi was the best and came encrusted in macadamia nuts and placed over a potato with a lobster glaze. The ahi was seared, rare and also tasty. The K fish was steamed..just ok...a little bland and took on the taste of the soy sauce it was paired with. Dish was about $42. -seafood collection: clams, one scallop (a little undercooked), shrimp from Molokai, and mahi mahi. Seafood was in a rice/congee sauce with bacon and bok choy. Cost about $35. For an appetizer, they give everyone complimentary edamame. We didn't order any additional items, although the crab cakes looked good. For dessert, per Yelp recommendations, we got the chocolate cake souffle...really rich and paired with vanilla ice cream. $9. Other desserts looked good too. We also got a couple of signature drinks including a mango mohito and a lychee sangria...both tasty. Service was average. No complaints, but nothing special either. No valet. Self parking, which I prefer, so no complaints. Overall, good food. For a new location, I would have expected a place with an ocean view (rather than a golf course). I would return, but would also consider other fancy dinner options.
(3)Gordon R.
Do not miss out on Roy's if you visit Maui. The service was outstanding, and the food was as well. It's pricey, but worth every penny. Get the banana crisp, and/or the chocolate soufflé for dessert. They were both great. We went with a small group (five people) in celebration of our ten year wedding anniversary. They brought us a complimentary appetizer and dessert. We were very well taken care of. I can't say enough good things about this establishment. We had reservations, and showed up about 20 minutes early. We were almost immediately seated, and the table was decorated in celebration of our anniversary. Again, do not miss this place if you are anywhere near Lahaina, Maui.
(5)JC A.
Poketini was delicious, but the spicy ahi sushi roll was deep fried and we sent it back. Butterfish was very tasty and my spouse loved the sampler with three types of fish. Beautiful presentation and attentive waiters. Very expensive...over $120 for two with no alcohol.
(4)Steven C.
Great service. Waiter was happy to answer questions about menu and had great suggestions. Best filet I've had and mahi was out of this world. Definitely a must go!
(5)Steve H.
Macadamia encrusted Mahi Mahi. That's all you need to know. Beyond that, food was served cold and terribly over priced for modest portions. One in our party sent food back only to get it returned to her apparently microwaved. Fool me once.........
(1)Shayne S.
On our annual trip to Hawaii, we always add Roy's to our list of special dining experiences and this year was no exception. In years past, we have always enjoyed the food, service and overall dining experience. However, last night was one that Roy Yamaguchi and his management team needs to learn from. Where do I start... Well the highlight was the fact that last night was the opening night of Roy's new location in Kaanapali! It's a much improved location that overlooks the golf course through a wall of windows. The interior is very similar to the other Roy's I've visited, welcoming but not overstated. I was fully expecting that there would be issues knowing it was the opening night, but the list of challenges continued to grow as the evening continued and well beyond my expectations. The issues start... We were sat down with four menus and two had nothing in them - ok no big deal. Napkins and silverware were not on the table and didn't show up for a while, well after the Edamame was delivered and all seven sets of hands were sufficiently in need of a napkin. The drinks from the bar were atrocious. The first round of beverages were so slow that the waitress was apologizing on more than one occasion. At one point it seemed like the manager got involved and the drinks were finally delivered. To make matters worse, it didn't get any better when I simply ordered another glass of Cabernet. How could you mess this one up? Again the time to simply get a glass of wine took forever! I wasn't timing it but geez, it was terrible and again the waitress was again apologizing for the extreme delay. When it finally came out, it was delivered ice cold! Now I can understand it being an opening night...but ice cold red wine? At ~ $15 per glass....totally unacceptable. Food was slow, but we took that in stride knowing that again, this was their opening night. I'm trying to be kind on this one, but I still struggle on how bad it was. When the food was finally delivered, it was decent - not the best but ok. What was not ok was the silverware. If you can believe it, one set of silverware had black grease on both the knife and fork and one of our guests didn't realize it until she had picked it up, used it and got it all over her hands! Not sure how this could've happened, but clearly an oversight. In the end, the waitress continued to apologize throughout the evening and the manager took one main dish off of our bill. I have been to many Roy's restaurants in past and at times even saw Roy in the kitchen fussing around the facilities to ensure a consistent guest experience. I acknowledge that Kaanapali is a new location, but I would recommend somebody spend some time fussing over this facility.
(2)Christopher T.
What a big waste of money. First off the inside of the restaurant feels like an average diner. Nothing "Hawaiian" at all. Spicy Sushi Roll was anything but spicy. Ribeye was fatty and I've tasted better at Outback. Will never go back.
(1)Jeffrey K.
First time at the new location. Better in theory but not in practice. New facility is large and open (think school cafeteria) but lacks any real theme or ambiance. Service was friendly and attentive. The wine we picked was not in stock which was irritating but not that big a deal. Sushi rolls were good but no better than any good sushi restaurant. All of the entrees (fish) were excellent with the exception of the swordfish in the fish sampler which was over cooked. Overall we were very happy with our experience and would recommend a visit to the new location.
(4)Harper B.
Quite frankly, this 'Roy's" is not the same caliber of other Roy's that I have dined at. First, the ambience of the establishment is very flat - it seems more like a mid-west diner than an up-scale restaurant, and lacks the suave sophistication I have come to expect at a Roy's establishment. The check-in was also disappointing. I found it inexplicable that when we showed up, there were 4 people working at the front desk, the restaurant was almost entirely empty (we had a 5 p.m. reservation) and yet we had to wait for around 10 minutes to be seated. And there was only 1 couple in front of us, so that wasn't why we waited. As for food, the Roy's ribs appetizer was the same as other locations - declicious, as was the chocolate suffle, but the rest of the food was disappointment. Both the mahi and aki entrees were disappointing, as was the pear salad. Both fish entries seemed to be large hunks of fish that lacked flavor. Can't complain about our waiter, who was friendly and attentive. Best to avoid this over-priced and under-delivering Roy's when there are plenty of other good food options in the area.
(2)Peggy S.
I am a very long time loyal customer of Roy's from California to Hawaii since 1987 in Mana Lani. The Roy's at kaanapalil used to be located across from my home in Kahana. We loved going there. Since the move to their new location it is as if the staff feels that they are entitled to the customers business and has no excitement about having us eat there. Twice in the last week I took my girlfriend with me for early dinner and drinks. Both times we had to continually ask for drinks, set ups, wasabi, water refills, more food, etc. I actually asked the bartender if we should come back so he could finish setting up. I also spoke with the manager, but she was just glad we left. Customer service is way more important than the food, and when you are on Maui you have many choices so the staff should be thrilled to see you. And if anyone from Roy's would like to contact me, they can reach me at 760-737-3279. I would love to share my last experiences with them.
(2)Bill Y.
Changed locations... good for Roy! The older location was away from the foot traffic so less crowded but felt kind of dead; this place was hopping; the youngest couldn't make it through the meal because we started late, but she enjoyed what she did eat; the meal is plated beautifully and is always delicious one minor ding this night - got stuck behind a lot of larger table orders so our entrees came out a little late; wife couldn't order the lava cake as our youngest was asleep in her lap.
(4)Adri A.
HORRIBLE SERVICE! Tonight I wanted to dine at Roys because I have dined at other locations in Hawaii but this one was truly disappointing ! We were completely ignored by the hostess and told that the kitchen was shutting down 45 min to closing. ... The hostess was talking and acting like we were a bother and the chefs were cleaning like they didnt want to be bothered either.. If you want to eat past 8:30- dont come here!!!!! I have been to the Waikiki and the Hawaii Kai location and been thoroughly impressed but this warrants a bad review. Thanks for refusing service to us ROYS and telling us that the kitchen was closed one hour to closing! what a way to end vacation at a celeb chef restaurant! It ended up being a Mcdonalds night sadly!
(1)Frank H.
Valentine's dinner at Roy's...what could go wrong? Enough to make my special meal there not only seem mundane but a near ripoff. It turns out that Roy's decided that that evening was their last night there as the restaurant was going to move to Kaanapali to reopen in a few weeks. What that meant for us was a menu that had half the items no longer available. Couple that with a very weak tasting Pinot Noir (their only by the glass Pinot so not a likely mistake on my part) and a horrid "warm tomato and onion salad" and the meal turned into a living example of how a restaurant can go downhill by just coasting on their reputation. Seriously, that salad was a disaster. It was literally soaked (pickled?) in balsamic vinegar to the point that it was hard to suppress gag reflexes. I mentioned it to the waitress that first argued that I seemed to say it was ok (I had only tasted a less pickled corner before attempting a few more bites). I then left it to the help to pick it up. The signature short ribs were quite good. When the check came, the salad was fully priced with no more mention of this inconvenient truth that their meal was not spectacularly prepared. I paid and we left. I guess she thought I had ate the salad and was not going to allow this patron to screw Roy's out of one of their award winning meals. How dare I? I regret now paying dearly for what now seems like an empty display of good manners. Well, I left most of the salad and despite being a beginner cook I know I wouldnt think of serving anything so bad. Anyway, I had lived in Kahana over 10 years ago and loved Roy's back then. Boy things change. This restaurant is a shadow of its former self and deserves to be evaluated with blindfolds...meaning no passes for their past glory days. Yep, the salad days of Roy's are in the past. Both I and my pocketbook wish we went somewhere else. Very expensive for what is now a paper tiger.
(2)Sara W.
AMAZING Evening! Our perfect experience started off at 430pm at the bar waiting for the main restaurant to open at 530 for dinner. Our bartender was such a gentlemen. We enjoyed talking with him. We ordered the hawaiian martini and the makers mark tea. Drinks were very well made. Next we ordered the truffle fries and calamari YUM!!! We took some to go though to save room for dinner and I'm so glad we did. For dinner we munched on edamame which is a nice alternative to bread while we waited for our meals. Our waitress was very pleasant and the bussers were attentive. I never needed to ask for more water. It didn't take a long time for food to come. Just enough to know it was fresh and cooked to order. Our food was delicious! We had the short ribs and the chicken breast. So tender and cooked to perfection. Again, glad we saved room for more because dessert was phenomenal! We had the chocolate soufflé everyone raves about. Ya we will definitely be coming back even if just for that! My chocolate mousse was also really really good. Not too light, not too rich. Mouth watering delicious! I hope everyone else has as great of an experience as us!
(5)Brandon F.
It's hard to go Hawaii and not stop by a Roy's. Though this is essentially a chain, every location has several unique daily specials along with the "classics". In Hawaii, the specials are 90% fish based (as you'd expect) and they do not disappoint. My personal favorite was the seafood risotto which had a local fish (I forget which one now), scallops and large shrimp. My party also tried the bacon crusted ono which was excellent and the prix fixe menu which I'm told changes regularly but is a "deal" when compared to other entrees. That's another thing, if you're going to Roy's, you have to know that you're going to spend $50 person without drinks. In my opinion, when in Hawaii, it's well worth it to go at least once. If you do.. don't forget to order the chocolate soufflé or the pineapple upside down cake. Both are made fresh and require a 20 minute advance notice.
(4)Jane M.
I had written off Roy's Hawaii Kai years ago. The food and service just went downhill as Roy got so big and had a lot of restaurants. Anyway, I went the other night with a few friends and we were so pleased.The food was fantastic and the wait staff were superb.Even chatted with the manager who welcomed our feedback. I did take off one star because it took forever to get our first round of drinks and menus. After that it was flawless. We will be back.
(4)robert a.
These people who go to Roy's and then complain the edamame are too cold or too warm, or the salmon wasn't perfect, I don't get 'em. I come to Roy's for the best, freshest local fish, and the upscale but still friendly Hawaiian atmosphere. And they don't disappoint. Roy's still rocks. Why would you come to Hawaii and order salmon? Do you know where salmon live and grow? Do you understand that salmon are predominantly cold water fish? And lay eggs in cold mountain streams on the mainland? So salmon in Hawaii is imported, right? Yeah, not smart. Experiment with their Big Island beef if you want. But I still come to Roy's for the freshest local fish prepared Hawaiian style, which usually means a little bit sweet. Misoyaki butterfish, teriyaki whatever, etc. Roy's does not disappoint. By the way, they have the best value kids meal on the island. About $12 gets the kids a four course meal and we're talking real food, seafood that an adult would want to eat, an enormous dessert - not just chicken strips. When in Rome do as the Romans. When in Hawaii order misoyaki butterfish at Roy's. you will not regret your meal here!
(5)Shane-Brenda M.
A wonderful place for a nice dinner, not inexpensive but worth a splurge every now & then, the wait staff is excellent.
(4)M H.
We had beef and pork for dinner. The steak was cooked to perfection! The pork chop was large and very tasty. Pork chop was served on creamy mashed potatoes with a pear reduction - yum yum! The service was very professional. This was our first time dining at Roy's and we are very impressed.
(4)Ali W.
Here are what we ordered and loved: surf & turf pizza: lobster claw, beef tenderloin, truffle aioli honey mustard beef short ribs butterfish with miso marinade cherry and white chocolate cobbler I have always been a Roy's fan, even though it is a chain. I consider Roy's a "fancy" restaurant, but not in a snobbish-fancy way. There is no ocean view at this location, but who cares, the food is what I came for. If you don't want to have great food in a strip mall-like locale, then feel free to go where all the other snobs go -- those highly commercialized beachfront restaurants on Front Street...and have your wallet robbed by subpar food and time robbed by whale-watching tour salesmen. Pssst: Whale-watching is free at McGregor Point on Honoapiilani Highway. And no, I am NOT bitter about paying to watch whales when it is really free...
(5)Rich S.
No mater where you go to Roy's in the world the food is always great, never been disappointed with a meal. The service usually excels also, service this day was fine, but nothing more, Roy's used to be special, it's now generic and routine. Roy's in Kanapali has a lot to be desired in ambiance, nose level, and there is certainly no way you could call this place romantic. What used to be a white tablecloth, finely set table type of place has evolved into a setting no better than an Olive Garden. No preset plates, no table cloth (don't even recall place mats, but perhaps they were there) cheep silverware, no ambiance at all, felt like a noise cafeteria. I'm not fond of paying $40 plus per entree for a setting like this, hopefully this minimalist trend is not taking place at other Roy's locations, or my 15 year love affair of this place is over. There are too many other upscale restaurants to try that have fabulous food and a setting to match.
(2)Vince L.
I've been to the location in Pasadena and loved the short ribs there so I decided to have the same dish in Maui. It wasn't same as I found out. It was on the salty aside and lukewarm. The server was friendly and attentive, so I gave it an extra star.
(3)Raghav V.
I went to Roy's after a few hours of snorkeling. They served lunch only till 2 and have a light menu after that. We had the short ribs, spicy tuna roll & the burger. Burger was ok, tuna roll was very good and short ribs were awesome. Bill was about 150 bucks for food and 6 beers. Good view of the golf course from the restaurant.
(4)Jeff J.
Our last night in Maui and this was great way to end a great trip. Wife's been craving Roy's chocolate soufflé for days now; she had it back in NYC and we had heard Roy's maui is actually the original flag restaurant so we figured what the hay. Unfortunately, Roy's vegetarian (ask for it separately) is quite bland with very limited choices. So my poor wife had little to go on but what the heck, she was there for the chocolate soufflé anyways right?! Fortunately, after days of pressuring her, she finally agreed to try some fish/seafood. Lucky for her b/c Roy's mis glazed butterfish (cod) is beyond good!! Glazed oven baked, it tasted more like honey roasted red meat than fish, and I meant that in the most positive way. The only con is that kitchen is a little sporadic, while our appetizer came out very fast, we had to wait a loooong time for our entrée. Luck we're on vacation so we didn't mind the waiting. All in all Roy's is a solid 3.5 star.
(3)John M.
Let me start by saying I'm never ever disappointed in the food at Roys. It's always great - no matter which location I eat at. However, the Roys on Maui is not amazing. It was convienently close (walking distance) from the Marriott where I was honeymooning, but not along the coastline, but instead in the middle of a golf course. The interior is bland, with cheap looking carpeting and it was long and narrow and simply just not an inviting dining room. Our server was great, but we went on my birthday during our honeymoon and although my wife made a point to mention that when making the reservation they didn't acknowledge that at all. In San Diego, they make you a special menu, offer you a complimentary desert and make a big to-do about your occaision... this time they "forgot". But back to the food, they had a great selection of Roys' favorites and a nice array of local fish options. They have an extensive wine list and we enjoyed our meals. I guess what it comes down to, is that for a Hawaii based and originated restaurant the San Diego Harbor location is superior in many ways... and since I have that to compare it to, this place just didn't live up to my expectations!
(3)Brad S.
Not bad, but nothing special. Has a nice open kitchen, but I just didn't think the food prep was quite up to snuff. I had the Waipoli salad, which was a ceasar with local anchovies I thought. The greens were drenched in water, and flavorless. The anchovie must have been mixed into the dressing, because I didn't see them, and I also couldn't taste them. I had the three fish fusion. The Pesto Jengo mahi mahi was easily the best of the three. The mahi was perfectly cooked, and the spicy soy sauce was a nice accompaniment. The blackened seared ahi, was so thick that it was effectively just a large block of raw tuna. The texture was nice, but this deperately needed some kind of sauce, as rare tuna is just boring. Finally, there was the macadamia encrusted shutome. I thought this was interesting, but largely a failure. The fish has a very substanial texture, and I didn't think the crust and minute amount of sauc provided enough flavor to pair with the hearty fish. While pretty, I also thought the lava flow cocktail I had here was the worst I sampled on the island.
(2)Reed F.
OK, forget the price, this isn't ever going to be a cheap place (although the super happy hour at the bar is a great deal!!). It is however great value, you are 100% assured of amazing food, amazing drinks, amazing staff and an awesome time. The view of the mountains is pretty nice, quite a few rainbows to be spotted thanks to the frequent Kahana 'mistings'. Roy's excels on quality of food and service. It's been a while since I had a server know quite so much about wine (and not just what they had in stock) and he nailed the recommendations. The only problem with the food is there's usually plenty of superb choices so picking just one is tough. The platter is a great way to start. The food is fresh, creative and frankly awesome. The ribs keep you coming back for more! Their Hawaiian smores is hilariously good (although the soufflé is perfect!), the best way to end the night! Roy's really cares about every dish they send out. The staff really rock! A bill for 2, eating in the restaurant, 3 courses including a couple of bottles of wine and a generous tip is usually in the 200-260 range. You can eat cheaper, especially at the bar during happy hour.
(5)Katy B.
We went here last week during our vacation in Maui. They easily accomodated our group of 12, it was pretty dead on a Wednesday night. I like that they brought out edamame while we browsed the menu. If you ask for homemade bread they will bring out warm crusty rolls fresh from the oven. I sampled a couple of apps - the crispy potstickers and the ribs. Ribs were REALLY good and tender. Potstickers had a great texture, but I wasn't crazy about the filling. I heard rave reviews of the caesar salad from my friends that ordered it. For dinner I had the macadamia crusted fish, it wasn't mahi but you can ask for mahi if that's what you prefer. It was ok, just missing seasoning. After I requested some sriracha I was good to go. My boyfriend's steak was really good - really flavorful. Our server was patient with us and we closed the place down. I don't really think this is a must-do when you're in Maui...then again I don't think much of the restaurants in Maui are that great overall. Near Maui Brews in case you're interested, but not much else.
(3)Albert C.
Located in a club house of a golf course. I had rack of lamb and it was excellent. The other diner had daily set menu. The sushi, short ribs (with prawns) and fish were also excellent. Must try its signature dessert, chocolate soufflé. Service was very good. The amount of food was also just right. Very high class food!
(5)D V.
We'd been to a different Roy's and liked it a lot. Here I was just hoping for a place where, though we were paying exorbitant tourist prices for the food, at least we weren't also paying for the view. For all that, I was disappointed. The service was rather inattentive, with courses coming out at different times (this might have been intentional so we could share, but since my wife didn't like what I ordered and I didn't like what she ordered, it didn't work too well). The food was hit-and-miss and certainly not worth the price. The mahi mahi was delicious but the opah was greasy and overcooked. I would have told the waiter, but he disappeared until dessert time. Desserts were good but nothing you couldn't get anywhere else.
(2)Jennifer B.
I've been a big fan of Roy's for many years in various cities. When I was in Maui last week, I couldn't wait to go to the one in Kahana. I wish I had taken the family elsewhere. Our service was horrible. Our waiter never came back after taking our order -- never got our drinks. Some other waiter came with our food, but our waiter never checked on us. I couldn't even get his attention to let him know he forgot about our cocktails. He came with them after dessert arrived. The food was good, but service also matters when you are paying $$$ for dinner. I was so disappointed & will not return there.
(2)Orville C.
It's a famous steakhouse that you can find across the United States it's really good and being that it is Hawaiian fusion why should you not try it when you are here in the Hawaiian islands. You can't go wrong with a filet, or a solid piece of Ahi... but you are at a steakhouse indulge yourself get a piece of red meat! And chow down! if you are really concerned and want a piece of fish go with a surf and turf option, it's just so good actually I think I will have to go to the local Roy's here in LA next month it is that good! and our server how awesome was she, we had so much fun it was almost embarrassing!
(4)Mike L.
The level of service was amazing! My wife and I enjoyed the extra mile that the staff went for us. After the meal, the hostess came running out in to the parking lot looking for us, I thought that my credit card didn't go through or that there was a problem with the bill...turns out she overheard us talking about Malasadas (Hawaiian Donuts) and came out with a few print outs for the best ones on the island. What?! In California you have to beg or pay top dollar to get the service staffs attention let alone have them go out of their way to make your visit memorable. Kudos to the staff at Roy's! I rarely eat seafood (I mean at least 1 bottle of saki and a beer to get me to even try sushi) so I understand that this makes me a amateur when it comes to judging quality fish but, I LOVED IT. With one local beer in me, I felt that seafood was worth a try. My wife and I started with crab cakes. Absolutely delicious. She had to fight me off. The crab cakes and sauce had my taste buds firing, so the better half and I decided to split the the trio plate, with a substitution of Ono. Amazing. I suggest you do the same. The chocolate souffle was great too. We got word that it was killer but took a while to make, so we order this dessert dish midway through our meal for timing purposes. Glad we did, it was great and would definitely be worth the wait. Overall the experience was stellar, and it wasn't because of the booze or the fact that the wife and I were in Maui. Roy's is a top notch establishment that made us feel like we got the treatment our dollar deserved.
(4)Eric J.
We dine here 1 night during every trip to Maui! Excellent service, exciting menu. Nothing else to say! Just do it!
(4)Kitty M.
Food was bland and extremely expensive for what you get. Specifically, do not order the whole crispy fish. I have been to many Roy's and this one is just not up to their normal standards. Would not recommend it.
(1)Susan B.
The best meal we had while on Maui. Excellent food, the opah and ahi were amazing, excellent service.
(5)Amanda Z.
We chose this place for our one "nice" dinner with our in-laws based on Yelp reviews and as usual, we were not disappointed! Roy's compares favorably to other restaurants with similar prices at big cities on the Mainland. We really enjoyed all of our entrees (the fish was cooked to perfection and the short ribs were amazing) and the service was terrific. The chocolate souffle and pineapple upside-down cake desserts were both the best we've ever had. It's also not really Hawaiian themed---just a nice restaurant at a country club, which was a nice break. One of the few places I ate on Maui I felt was well worth the price.
(5)C K.
Monchong was delicious! Pricey but worth every penny. Current location is so much better than when the restaurant was in a strip mall.
(4)NandK O.
Always solid. Great service. Wonderful experience for the family. I love how they bring out different "courses" for the kids menu. Nice place, missing Maui already...
(4)Nicole S.
My fave restaurant in Hawaii. By far. Amazing fine dining hidden away in a Lahaina strip mall. It's definitely not a cheap night out, but soo worth it. Went here for a family dinner for 9 so we were able to order almost EVERYTHING on the menu. What we had: Starters: Lobster/shrimp pot stickers with firecracker dipping sauce (couldn't stop eating them) Spare ribs Sampler plate that included MORE pot stickers, more ribs, shrimp skewers, some sort of Hawaiian fusion egg roll, and yummy ahi poke Since there were so many of us, Roy's also comp'd us some tempura fried sushi rolls :) Main Course: I honestly can't remember what everyone else ordered, but I ordered the Misoyaki Butterfish and that's all you really need to know. It was so tender and not overly glazed. They even threw on some veggie sushi on the plate, which was ok. Nothing else on the menu really matters haha, but they have a good selection of local fish plates, meat, and surf & turf combos. Drinks: Li Hing Martinis & Li Hing Margaritas--so bomb. If you haven't been to Hawaii and tried Li Hing Mui, you are missing out. It's this tangy plum seasoning that you can put on practically everything. It's delicious on fruits, candy, shave ice,... and drinks! Dessert: The chocolate souflee w/ice cream was delicious. After the main course I didn't think that I would even have room for it, but after seeing it I somehow managed to fit some in. The only downside was that you need to order it when you order your appetizers and entrees because it takes so long to make. Overall: Bomb.
(5)Alice D.
Wow. What a great meal. My parents are REALLY hard to please when it comes to eating out (they like super simple / basic / comfortable food) and although they thought they'd be overwhelmed by the menu, EVERY SINGLE THING we ordered was just awesome. My brother had sushi - which was super tasty, loaded with different flavors. Husband had the meatloaf, which he described as, "succulent and light all at once - meatloaf, elevated." My mom had the butterfish and practically licked her plate clean. I had the seared ahi. We all enjoyed our food so much that no one even wanted to share, so as not to lose any precious morsels. My mom also had the molton chocolate thing, which she loved. Brother had the pineapple upsidedown cake, and we tried the smore thing (which I probably could live without, it was great, but I'm not really a dessert person). Our server was nice, but not pushy. The atmosphere wasn't exciting, but the food was so good it didn't matter. We actually only went to the restaurant because my husband has done some advertising work for them and thought, it just seemed like a fun, "once in a lifetime" type meal (i.e., we'll try it out once, but probably not again) - but honestly, I'd go here in a heartbeat the next time we visit Maui. Loved every bite. Super impressed, especially knowing they are a chain restaurant.
(5)pauline w.
The food and the ambience were nothing more than mediocre at best! I ordered a tofu dish which was just OK, and for a whopping $22! The most expensive piece of tofu I've ever had. Won't bother going here again if I'm ever in Maui.
(2)Tiffany A.
I thought Roy's was great. I was referred here by a guy I met at our resort. He said it was the best place to eat on Maui. It was outstanding, especially since we ran into a few places that were terrible on the beginning of our trip. Glad we found Roy's.
(5)Matthew A.
We love the Roy's in Hawaii and have experienced every one. While each and every Roy's is special and unique, Roy's Kahana is our favorie. We go everytime we're on Maui. There is a committment to quality and service at this restaurant that keeps us coming back. Roy's takes some guff from Yelpers cuz it's a chain. So what? The single thing that sums up Roy's Kahana and the other Roy's in the Hawaiian chain is consistentcy. It's always a fantastic experience. Not hot and cold like some other 4-5 star restaurants in the islands. I'd love to say the one-of-a-kind restaurants we dined at were at least as good as Roy's this year but they weren't. We've never been disappointed at Roy's Kahana and they go out of their way to make sure our experience is a memorable one. The food and service is always first class. BTW Roy's Kahana is moving to Kanapali beach adjacent to the golf course. They anticipate the move will occur in January 2012. The GM at Roy's Kahana wasn't sure if they will rename the restaurant to Roy's Kanapali or Roy's Maui. Be sure to keep an eye out. BTW The Roy's in Hawaii are owned by Roy. The Roy's on the mainland are owned by the parent company of Outback Steakhouse. Probably the reason Yelpers notice the diffence in Roy's when in Hawaii.
(5)Jake H.
I love Roy's! No matter where I am in the world, I will always go to Roy's if I see it!!!! Fresh food! Tasted delicious!
(5)Matt B.
This place is awesome. Friends told us about it so we made the 45 min drive and it was totally worth it. I honestly had an orgasm in my mouth when I took my first bite of my filet mignon. Definitely make a point of visiting this place if you are anywhere in Maui! Ya it's pricey, but it's worth it.
(5)Julia D.
The waiters here were nice and attractive--total plus! I got pasta primavera because I don't love fish. It was decent, but not worth the price. The chocolate lava cake was incredible--moist, sweet, and perfect.
(3)Jessica S.
This Roy's doesn't compare to the Hawaii Kai location on O'ahu. I was disappointed because service wasn't as great as I would've liked. They weren't as attentive as I've experienced before. The courses were sparsed out in odd times. First, sushi here. Then, all the other appetizers with the entrees? Weird. Also, it takes 35 minutes for hibachi grilled tofu in ponzu sauce to be brought out? Delicious, but disappointed.
(2)Debbie M.
We were Kaanapali the last week of August and went to Roys for dinner our first night. The atmosphere is bleak and loud, the food is OK, there is no view at night. Our waiter was very good ... but not good enough for us to go back.
(1)Rick D.
We had the Ritz-Carlton (where we stayed) make our reservation for tonite, for which we have a confirmation letter from the concierge, at 6:30 pm. When we arrived at Roy's the host acted like we did not have a reservation and then asked us to wait to the side (we are a gay couple, which is relevant) after we waited to the side a straight couple came in after us and were seated right away in a prime spot at a table in front of the windows. After another 5-10 minutes we were seated in the corner of the restaurant. To add insult to injury, when our courses arrived the food was just dropped off. The straight couple next to us who had the same appetizer had an explanation along with the food delivery. While the food was excellent the lack of acceptance at this restaurant is horrid. I will NEVER eat at another Roy's restaurant.
(1)Davey M.
Roy's is good. A great place to get well made fusion food. Our overall experience was nice. It was kinda overpriced but good none the less. I had a the Bone in Maui Beef Rib Eye. It was real good. It had a earthy tone to it. It tasted like what beef should taste like, meat. It was good all the way up until I got to the meat near the bone. It was undercooked and sinewy. My wife had the Scallops over a lobster risotto. It was again a good dish but got to be too rich by the end of the dish. The redeeming factor of the night was a Yuzu Panna Cotta. It was so refreshing and a great and I mean great way to end the night.
(3)John T.
Roys in Kahana was a very good restaurant--good food, atmosphere and service. The Kaanapali Roys is extremely loud, has poor service and the food is not up to Roys standard. Why? The restaurant lay out is rectangular: with no sound baffling and high seating density. Located next to a Pro Shop the bar services golfers which add to the considerable noise level, The kitchen is too small for a restaurant of this size causing slow service which coupled with the "jet engine level" noise makes for a very poor dining experience. We have been Roys customers for 21 years but will not dine there again. Sad because the Kahana place was one of our favorites. .
(1)Katie M.
We went to Roy's last week for our last night on Maui. The food was delish. I think most of our table got the entree that had a taste of their three most popular fish dishes and everyone was very pleased. We mentioned over the phone we were celebrating a few different things on our trip, and they brought out a complimentary appetizer and dessert, which was very nice. Our server was a little snarky, and considering you're dropping $75-$100 per person, he didn't take much time to explain the concept of the restaurant, or talk with us, but this was the only downfall.
(4)Joey C.
As the saying goes, as good as it gets !! We frequently dine at the Roys in Newport beach. They have exquisite dining. Worth the price you pay for. But here in kaanapali , there is something different, from the staff to the food. It's just a par up the score. Can't really,put words, but if you have the budget to do so, when you are in kaanapali , try then Roys restaurant .. Won't regret it
(5)Erin R.
Fresh and delicious food within walking distance to the Marriott Maui Ocean Club (where we were staying). Trust your server (they know their stuff!) and try the prixe fixe for a taste of everything.
(4)Becky L.
I'm from Cali (LA), so when we come to Maui the food doesn't always measure up. Roy's was decent. I wouldn't say exceptional, although the service was. Staying at the Westin, I have yet to find any food within walking distance that is in fact something I could rave about. Everything on Kaanapali Pkwy so far has been decent, haven't found anything exceptional. If you consider that, Roy's was good, but like I said other than the dessert, the food didn't seem to make me say "Oh my God." Roy's has a very nice atmosphere, but not quite sure if it's worth the high price. If I'm going to get decent food I'd rather just eat at the restaurants along the beach. If you decide to eat at Roys, the chocolate souffle and banana kobler are delicious! I would go back just for dessert :)
(3)J K.
The best. This is THE place to enjoy truly fine food at an affordable price while visiting Maui. It isn't fast-food cheap, but it is "affordable" considering the island and upscale dining. Before going in we initially hesitated after arriving at a strip mall and parking next to the golden arches. The location is curious and makes one wonder "Are we here? At the right place?" We didn't go for the view, we went for food...so in we went. Unlike other facilities that hang their culinary talent on eye-candy and sunsets, Roy's simply remains focused on the food. They have to because, frankly, there isn't much of a view. I'm glad we hoisted ourselves up the stairs because the entire meal was absolutely outstanding. The staff was professional and friendly (without artificially overdoing it), and the quality was evident in everything that mattered: The food, the service, and the management. We started with two appetizers -- pot stickers and lumpia. Both were actually so good that it's difficult to rank or articulate...the sauce used was unquestionably unique and lived up to the "fusion" marketing. Both were very, very good. Unlike anything I've ever eaten, the chef somehow managed to combine the familiar with the exotic thereby injecting each dish with a signature not found elsewhere. The entree for each of us was a fresh fish, locally caught that day but not overly hyped. To me this implied a casual obviousness for "freshness" that didn't need to be sold, yet became evident when the dish arrived. It was expertly seared, perfectly cooked, and smacking of what other restaurants strive for. Again, very good indeed. Desert. A hot pineapple cake-dish with ice cream that needed to be ordered when the entree arrived since it takes 20 minutes to prepare. (Yet another good sign that imparts a focus on quality and taste without needing to over sell it.) It was fantastic...and worth the slight wait. We were done with the fish so quick that we should have ordered desert when the appetizers arrived! Not their fault, obviously, and instead a testament to the overall meal. Worth the time, worth the location, and way, WAY better than Mama's. This was the best, as in beats-all-others, food I have ever eaten. Not hype. Just good.
(5)Judy Y.
I enjoyed a lovely birthday dinner at Roy's recently. Even though I made reservations, we still had to wait approximately ten minutes before the boyfriend and I were seated. But it was a Saturday night and fairly crowded, so maybe that accounts for the extra wait. We started with the lumpia appetizers, which were fried and crispy yet delicate, served with a black bean "dragon sauce" that was sweet with a little spice. I ordered a Blue Hawaiian cocktail, which was okay, but nothing exceptional in flavor. Next, we split a pear salad with mixed greens that was tasty and fresh. I appreciated the restaurant staff splitting the salad into two separate plates for service. For the main course, I had the macadamia crusted Ono fish served over asparagus stalks. It was one of the best seafood dishes I've ever eaten! The fish was perfectly cooked, tender, moist, and tasty with a delicious nut topping. My partner had the salmon served over buckwheat noodles and he gave a thumbs up, complimenting the variety of flavors in each bite. Roy's prides itself on serving only fresh fish, and these two dishes fit the bill. Because it was my birthday, Roy's served a complimentary small slice of banana cake that was beautifully presented with a Hawaiian birthday greeting written in chocolate sauce on the plate's border. Thanks to Yelp check in, I also scored a free molten chocolate souffle. That is a must order! The cake is baked fresh to order so you need to order it about 20 minutes ahead of time. It's a moist and rich mound of chocolate cake, and when you dive into it it a fork, there is warm chocolate sauce oozing out. Served with a scoop of ice cream, this dessert is simply divine. The waitstaff was excellent, they even refolded the table napkin when my date went to the restroom. The assistant manager or manager also stopped by our table to check on our satisfaction. Because it's Maui, you can feel comfortable dining in casual wear and sandals or flip flops, even if it's an upscale restaurant. While the prices were on the higher side, they were not outrageous and I believe you get excellent quality and value for the money. Roy's is a great dining experience for anyone visiting Maui.
(5)Corrina C.
decent food, service was wonderful, view of the golf course was nice.
(3)C. H.
I had been to this Roy's many times before on family vacations, and knew they'd be a great spot for my honeymoon. The food was great, the ambiance was perfect, service was outstanding. We loved it so much, we went for dinner twice in a week!
(4)Monica M.
The first trio fish plate was really good! Not the best restaurant in Maui. Go to MALA or Honu instead or plantation house restaurant before sunset is incredible!
(4)Robert M.
Roy's is a chain, but in my mind this is the only "Roy's". This Roy's is much better then the ones I've been to in Southern California. In some cases the food may be the same, but its prepared better. Clearer flavors, and more what you would expect from a high end restaurant. High end on Maui I like this place, Mama's and David Pauls, and for me this place is the closest =).
(4)Graham T.
The best dinner I had during my recent trip to Hawaii! Exemplary food and service!!!
(5)Walter B.
I visit Maui every year. The first restaurant to go to, usually upon arrival, is Roy's. While I liked the previous location more, there is some advantage in having Roy's closer to the hotels right now. Among all the Roy's I went to, this is the best, largely to the great service and fine tuned flavors. Roy's Waikiki is also not bad but the sauces are a bit too heavy. Roy's Kaanapali was very busy, especially during the holiday season; still, great service. The food does not change too much and the other reviewers pointed out the great flavors (try the seared Ahi with a soy-mustard sauce and a beurre blanc). It is a good idea to try the daily specials or the prix fix. And the chocolate soufflé is still one of the best deserts on earth. Despite all the crazy and busy work, Mike, the bartender, stays calm behind the bar, handling even the worst customers with a fine feeling for their needs and taking care of every problem. His Mai Tai is legendary - and not too sweat. Also, his wine pairing suggestions are always on the spot, especially if you let him know what your general preferences are. The one improvement I would propose is to install some noise absorbing material. During one visit, a table of about 20 guests got pretty loud and even in other parts of the restaurant, this was disturbing. The management tried to interfere but with little success. Perhaps, an extension with a separate room could take care of such a bunch of rowdies.
(5)Vicki S.
If you want to spend a couple of hundred on a good desert, this is a good place to go. Otherwise, go elsewhere. I was so disappointed.... When we visited Maui 10 years ago that was the best meal I had ever had. This time was the worst I had while in Maui.
(1)Victor T.
Keep coming back and never an unhappy night. Very kid friendly and their 4 course meal was fun and engaging. Service was amazing, good connection with server and she definitely was well trained on hospitality. Fish dishes (butter fish) were so amazing, sauces so lively and unique and just earned the top dinner all vacation. A definite go.
(5)Nakul V.
My wife and I along with our two young kids went on December 18, 2013. We ordered one of their seafood trios, grilled chicken and a kids meal. The food was good to excellent in taste, well done, and reasonably well presented. They had fresh hot rolls with the meal as well. Service was overall good, but the servers seemed to be under pressure. The place was a bit noisy, but that's good if you have small kids with you. Ambiance was OK. We are likely to go back next time we are in the area.
(4)Nicole H.
Food is outstanding!!
(5)Katherine T.
Just get the surf and turf. Duck is amazing which went super well with the sweet purple mashed taro (?). Ono fish went super well with the picked sliced vegetables. Mojito was delicious and boy was the service awesome! Definitely leave room for their famous dessert too. I only wish the view wasn't of a hotel and their golf course but I'd rather have great food than blah food with a 50% jacked-up price just because there's an ocean view.
(5)Barb W.
We have been going to Roy's in Kauai and Maui (Kahana location) for many years - we loved his Nicolina's Restaurant in Kahana as well and were sorry when it closed. However, I have to say that we are really disappointed in the new Kaanapali location. The food was fine, (not stupendous as I remember), but the ambiance is just awful. Big TV at the bar, cold, sterile, no ambiance at all in the restaurant. I never minded that the Kahana location did not have a view, it was lively, fun, wonderful experience all around. Service was fine. I have to say though, this location does not leave me wanting to return. We shared the shrimp gyoza (slightly undercooked wrapper), and the pear salad (nice but you can get a pear salad at many places), then had the seared ahi and the mahi mahi. Both were excellent and perfectly cooked. We skipped dessert. It just seemed liked such a blah atmosphere for an upscale experience. In past trips to Hawaii, I have dined at Roy's 2-3 times during my visit. Not this time. With all the exceptional choices on Maui, I'm not sure we will be back to this location on future trips. If I had a choice on the rating system, I would give 1 star for the ambiance, 3-4 stars for the food, 5 stars for service.
(3)Ruggy J.
If you've been to one Roy's Restaurant, you've been to them all... in theory. But when you're on the island of Maui and being drenched in sun and kissed by 80 degree trade winds, it makes a trip to Roy's just that much sweeter. A definite a must stop when bumming around Kahana!
(4)V M.
Had very high expectations walking in..The food was just average.. My butterfish entree had way too much sauce. I had the appetizer portion of Mahi Mahi as well, which was just average.
(3)Gail B.
Honestly I don't know what the big deal was about this restaurant. The only thing that really resembled "fine dining" was the price. I mean don't get me wrong, the food was good, but was certainly not anything spectacular and definitely not worth $160 for 2 of us without alcohol. And the portion size was too small. Not that I am looking for take-home's but for what I am paying I expected more. Service was ok. The chocolate souflee was good.
(2)Elisha C.
This was definitely a favorite restaurant from our recent Maui trip. The service was great, the food was incredible. We opted to sit at the bar, but had the full dining experience. They serve edamame for you to nibble on as things get started. They were nice and fresh and had been tossed in a little sesame oil and some sort of hot spice. We decided not to get an appetizer since I saw the couple next to us sharing an amazing dessert, plus we were drinking a bit more than a normal dinner. My husband chose the seafood trio and I had the pork roast. Both entrees were very filling and delicious. We finished up with the bartenders recommendation of the Lava Soufflé. The Soufflé fools you. You break into it and you think this will be a nice gooey sugar fest and instead hits you with a hot, mouth watering flavor. If you leave without ordering this dessert you are foolish! We were treated excellently by the entire staff, and for what we got, well worth the price. This is a definite must do each time we are in Maui. This was our top dining experience. Other nice restaurants we went to were Merriman's and The Lahaina Grill.
(4)Jack Y.
Have frequented Roys on Maui for more years than I care to count, but over the years the old location felt tired, dingy and not a must go to anymore. Well on our return trip recently, we decided to try the new location....what a great decision that was. Open, fresh and great location....right at the entrance of the main hotel area in Kaanapali. Made res for a large group without any issues. Dan the manager that night was totally on the ball. First table location was not a good fit for us, but without any hesitation changed with nothing but smiles from the attending staff. He continued to hover around to make sure our or other table were well attended Service: Spot on. Any waiter passing by would quickly remove empty plates, fill a glass of water or fill in a request. Food: As one would expect from a smooth kitchen. One order came in undercooked but was quickly taken care of and returned. Atmosphere: While not as fancy or updated as other Roy's locations I have been to, it is comfortable and not overly loud as long as you stay away from the bar area!!!! Have rated old location with 2 stars...5 stars this time. Will deffinitely return soon.
(5)Bryce F.
Attentive service and incredible menu, even for the kids. The service really surprised me for this known chain; I was fearful it was a tourist trap. It was the sort of thing where every time I needed something our waiter seemed to appear. The noise level is a legitimate downside.
(4)LookingAtCars L.
We followed the Roy's trend from Oahu and visited the Kahana location for a perfect final dinner on the islands. Roy's Kahana won us over yet again. The food was completely delicious. I couldn't decide between a dish of three preparations of fish and a squid ink pasta dish. The server insisted that if he were in my position, he would order the fish. Not ten minutes after my wife and I ordered (I went with the fish), a server comes over to drop off an extra complementary bowl of squid ink pasta "just in case we wanted to try it." It was an incredibly thoughtful move on behalf of an excellent server. The pictures on Yelp really don't do the dishes justice. Everything is executed perfectly, fish is prepared and presented beautifully, and every bite leaves you wanting more. And surprise - another complementary dessert congratulating us on our marriage! The location is ironic. It's tucked into the upper level of a strip mall area with little view of the ocean, yet almost every table in the house was full. You don't come here for the sunsets, but the food more than makes up for it. It's totally worth the drive at least once, even if you're staying as far south as Kihei.
(5)Matt R.
Probably the best meal we've had while in Maui. Not a cheap night, but it's worth it. We had the ribs to start (excellent), I had the filet and even well done it was still tender and juicy, and he had the chicken which was excellent. To top it off the chocolate souffle was excellent. Great find, although it does look strange being in a strip mall.
(5)Sophie X.
The food looks fancy, the taste is average, however the price is bit high. The service is good, and overall I would give them three stars.
(3)James H.
The fish is as good as it gets. The location is a bit hard to find. Make sure to look up or you'll miss it.
(5)Steve A.
First off, I am a regular Roy's customer. My primary Roy's is in Newport Beach, but I've been at a few others. This is important because not every Roy's has the same menu. This particular location wasn't as great as the Newport Beach location, but it doesn't mean this place has nothing to offer. So onto the review. --- Environment --- Located in a strip mall, it's not the most glamorous location. Still, there's plenty of parking and the interior is decently 'fancy'. The restaurant is on the second floor, so it does lack a bit of visibility for outsiders like me. I did expect an ocean view at just about any restaurant in Maui, but this place was surrounded by land. Not a problem. --- The Service --- The wait staff was nice, but seemed to be lacking in knowledge and general training. I keep telling myself to leave my hoity toity-ness back in California, but I can't help myself. Another waiter could be overheard describing a "very spicy rooster hot sauce that is red in color but very good." (Rooster sauce is typically Sriracha). My server didn't know if the Maui beef on the menu was grass fed or corn/grain fed. Still, attitude is 90% of service, so I can't really knock them on it. --- The Food --- For starters, we had the yellowtail hamachi and pear salad. The hamachi was fresh and well prepared, but the salad was somewhat disappointing. It was overdressed, and lacked a crispness to the ensemble. As a point of comparison, my local Newport Beach Roy's uses korean pears (aka japanese pear, asian pear, apple pear, nashi pear). This gives a nicer crunch to the salad instead of introducing a competing mushy texture. The mains were the trio and the grass fed ribeye. The trio included the opakapaka, salmon, and seared ahi tuna. The salmon was perfect, the tuna needed to be pre-sliced, and the opakapaka was interesting, but needed a different preparation. I did miss the butterfish in the Newport Beach trio, but I'm doing too many comparisons... The grass fed Maui beef was a new experience for me. I could definitely taste a more beefy, slightly gamey flavor, but I'm not sure how much of that was the seasoning and how much of it was the nature of grass fed beef. Still, I knew it was grass fed by how lean the cut of ribeye was. It was still on the bone, which is a nice touch, but the steak was missing the calotte! If you know what the calotte is, you know it's unacceptable to leave the best part out of the ribeye. Still, the meal was lean, clean, and tasty. Dessert was the banana crisp, which was kind of a cobbler-style dessert with a scoop of vanilla ice cream. This is where our meal came together. Wonderful dessert with cute dolphin crackers. My girlfriend and I did the dolphin kiss with the paired crackers, and immediately proceeded to bite the heads off. Good times.
(4)Molly R.
We visited Roy's on a Saturday night. We came in sort of late with no reservation which was no problem. The seated us right away. The service was excellent. Brandon was our waiter and paid very close attention to our table making sure we had everything we needed in a timely manner. He was so good we even commented to the Manager how great he was. The food was also excellent. I had the scallops...melt in your mouth deliciousness! I would highly recommend Roy's, in fact I did to a co-worker visiting the islands this week! Amazing service and fantastic food! Loved it!
(5)Michael K.
went to the new Roys in Kaanapali and although the food & service was up to its usual superb standards the noise level was unbearable. We told our sever and she said it is the most common complaint. I would only sit at the bar which is slightly quieter the next time we go.
(3)C J.
Ended up at Roy's after being lied to by the hostess at Sansei. Roy's is a great company that deserves support. Whoa, did you catch the subtlety? Yes, Roy's is first and foremost a business, and it does gangbusters at that. Partnered with OSI Restaurant Partners, the same people who bring you Outback, Carrabba's, Bonefish Grill. etc. It's not coincidence that in many markets these restaurants occupy pad space near each other. But hey, Roy's started the concept of fusion cuisine and through a ton of hard work he has expanded his branding further than any other chef from the famed "Pacific Rim Fusion" movement. So I will always choose a Roy's over other franchises. I don't know what it is with the Hostesses on this night. At Roy's she tried to sit my party of 2 on a 6 top with a high chair in the middle of a half empty dining room when there were empty tables along the window. Now in fairness some of them had not yet been cleared and reset. But I can wait 5 min obviously because when I inquired about them she said to wait just a moment and she would reset them. Uh, that couldn't be done while I got a drink at the bar before you attempted to seat me???? Anyway, the amuse of soybeans was tasty I thought, but slightly undercooked and a little cold, odd but not bad. My extradry marti was perfect, another reason I should opt to sit on the bar for dinner more often. The signature crabcake was an embarrassment. I have had this several times before at Roy's HK and have never had them come out burned. Not just over cooked but with a burned crust, as if they were cooked from a semi frozen state. NOT GOOD. The lobster risotto was good flavor wise, although the rice was not cooked through. It must have been par cooked as it should be but come on, take the additional time to taste it to be sure it's finished. My scallops were cooked perfectly and the creamy polenta was awesome, I should have just ordered that ala carte. The shrimps on the dish were forgettable as they were overcooked and chewy. It's not that hard when you want to make an effort to put out good food. Upon recommendation we had the banana crisp. Touted as being made with "local" fruit. Local to Ecuador? They were too firm and tasteless, a shame for a dessert that looks really appealing. The saving grace was that our server, without prompting, brought us the soufflé, which is always an excellent dessert, although it has been done to death. Overall, not a bad meal but really borderline with the quality, It may be that the corporate culture of the business has now begun to affect the quality of the food. Too bad.
(2)Shannon S.
I would like to give this 5 stars because the Macadamia Nut MahiMahi was superb, but the restaurant Air Conditioner was on so cold my food was cold halfway before finishing it - take a sweater & eat fast. We also tried the Dragon Roll sushi and it was the best I have ever ate. The Chocolate Souffle is to die for. One of the ad's in the brochere's says to mention it for a Free Souffle. The restaurant not only was too cold but noisy because of the open kitchen. I didn't mind the noise too much though.
(4)Sarah B.
Food, service and atmosphere was fantastic. It is pricey, so be prepared. I have to say it was worth it. My mom had the fish trio and it was amazing. The banana crisp was too good for words. The Jack Daniels ribs were tasty, but the fish was much better.
(5)Tupu S.
I took a day trip to Maui to look at homes and have a special early birthday dinner with my sister. This would've been her first time dining at Roy's so it was a special treat. 2 days before the trip I call to make reservations and get this special birthday dinner on the books. Since I'm not familiar with Maui, I called the night before to find out the address for the new location since the website wasn't quite up to date. First, the hostess who answered was very RUDE and made it seem like I had the nerve to ask for the address of the restaurant. Second, she rudely asked me for my name to confirm my reservation was even in the books, then rushed me off the phone. At this point I was perturbed and called my sister to find out if she wouldn't mind going to another restaurant. So the morning of my birthday dinner, I called the restuarant to cancel and the hostess who answered was also RUDE. I guess it's standard procedure to ask "why" a reservation is being cancelled, so when I advised it was because I received RUDE service over the phone the night prior she said, "Oh. Ok, well, we'll go ahead an cancel your reservation. Oh, it's a birthday celebration.. ok, well we had you down for that so we'll just take it off." WT-EFF? No apologies. Thankfully, I went to trusty 'ole YELP, where we made dinner reservations and took our business elsewhere. And TRUST ME the customer service was much better!! The drive was about 30 minutes farther however, the hostess and the entire staff were just awesome at Lahaina Grill!! If you're looking for good customer service, Roy's Kaanapali is NOT IT.
(1)Kathy J.
Yay! Roy's is still our favorite Maui dining spot. My kids just love Roy's - Kaanapli so much that they refuse to eat at the Roy's in San Francisco because they don't want to "spoil" the experience. Ha! Crazy kids!!! Our last dinner before going home was no exception. They moved to their new location at the entrance to the Kaanapali resorts, and now have an amazing view of the golf course AND the sunset at dinner time is spectacular! Our dinner, like last year, was made extra fun with the help of "drink ninja". He again religiously topped off our drinks and they never made it pass the halfway mark...EVER. Our food was fantastic. I opted for the pre-fixed menu which was macadamian encrusted mahi, the hubby got the sea scallops, my daughter loves their dragon roll, so she got that again and my son ordered buttered noodles off the kid's menu. I love that they give the kids a pre-meal snack to munch on! Most restaurants of this calibur would normally not cater families, but I love, love, love that Roy's is all about OHANA! Of course, we finished off our meal with the chocolate souffle. What Roy's dinner would be complete without it?
(5)Fedman T.
very average seems to have gone down hill woodlannd hills, CA location remains my favorite my rating is based on: 1. average shortribs (not flavorful), 2. poor cut of butterfish and 3. not a whole lot of amazing sushi.. why are so many items fried??? save your money and try another great fish restaurant - so many to choose from in Maui.
(2)Leona Y.
Just dined here tonight on a Wednesday night and there were already several families waiting as well as couples who went straight to the bar once the restaurant opened. This place is located inside a small strip mall which made the restaurant look a little out of place, especially since it was right next to a McDonalds.... Ahi Poketini: Small serving which can be shared with 2 people max. We had 3 people and we each only got about 4 bites each. The taste of soy sauce was too strong; you can find better poke at a lower price. Misoyaki Butterfish: If you like Black Cod Kasuzuke, this is basically the same thing. They give you 7 oz of fish which is plently since it also comes with a side of veggie rolls (which weren't spetacular). If you are looking for a sweeter fish dish, I recommend this one for sure! My parents both thought this was the best main dish out of the three we ordered (they got the Blackened Ahi and Steamed Mahi). I take off one star since the decor in this place was not impressive. For the price you're paying for your meal, I think they can make some improvements on the interior.....maybe move to a waterfront location instead of the view of the parking lot and condos?? If you are staying in Wailea, it takes about an hour to drive to Roy's. Is it worth the drive?? I didn't think so. I most likely won't be coming back since there are most likely better places to dine at with a view of the sunset on the island.
(3)Lori M.
Great dinner- we choose to eat at the bar and enjoyed meeting others- very friendly crowd. I'd go back - and will recommend to others. The trio of fish was amazing- each and every choice. Truly a great experience to try different sauces on the same wonderfully fresh fish. Drinks were poured healthy as well- doesn't happen often in HI. Edamame is excellent- sesame flavor- yum! The Cesar Salad was fantastic- very fresh and great flavors. Spicy Tuna Roll- delicious- wanted more more more- but just because it's one of my favorites! The Souffle was amazing- I believe my two girlfriends and I all felt that awesome outer body experience enjoying the souffle. MMmmmmmm! Thank you Adam- great bartender. Thanks for putting up with 3 CA girls. Cheers!
(4)C. F.
Roy's didn't meet my expectations. I thought the food was only OK, not spectacular and not worthy of the high ratings people are giving it. I've been wanting to eat at Roy's for awhile and I just felt let down. Service was good. I just don't think thier prices reflect the quality anymore. Very disappointed.
(3)Tiara R.
Growing up on Maui, Roy's Kahana has always been a family treat and favorite family restaurant and although we miss Roy's Nicolina Restaurant that was next door, we still love Roy's just as much! After a long awaited 5 years, this past Thanksgiving holiday, I returned to Roy's Kahana and without doubt, STILL ROY'S NO KA OI!.... Location is quiet and outside of Kaanapali (tourist-ville), short drive north. Awesome service! Always a great menu, fresh ingredients, fresh seafood and island free-range beef.. Other great dishes: Blackened Ahi, Macadamia nut crusted Mahi-mahi, Flying dragon Roll (the best!!), Beef short ribs.. Tried almost every dessert on the menu 8 out of 9 and I can honestly say, all were sooooo divine! Pineapple Upside Down Cake and of course, the Chocolate Souffle...and haupia sorbet was yummy, too! Overall, if you're looking for good service, nice dinner, the REAL Hawaiian Fusion Cuisine..go to Roy's! ps. Pineapple Martini's are a good way to cheers to a fun night!
(5)Elisa S.
We had a really special meal here-- I know it's a chain, but the standards are very high at this location. The local team has done a great job of keeping things interesting and high quality, and I was really pleased to see them featuring the work of up-and-coming chefs on their appetizer menu. Everything was just really beautifully prepared and presented, utterly delicious and well served. They serve edamame for the table instead of bread, which comes nicely seasoned with sesame oil and some kind of piquant spice blend. I had a hard time not filling up on it before we got our food. Our server was friendly and personable, and the service was on point without being overbearing. The sommelier personally, and smilingly, delivered my single glass of wine, which I thought was a nice touch. Our table of four started with the lobster and shrimp pot stickers and the local tomato and kula green salad with a warm onion and bacon balsamic vinaigrette. I was slightly underwhelmed by the potstickers-- it seems like a shame to take a nice ingredient like lobster, make it virtually indistinguishable from anything else you'd put into a dumpling, and then slap a high price tag on it-- but the salad was simple and delicious, with crumbled blue cheese offsetting the flavors of the tomatoes, greens and vinaigrette really nicely. I opted for the butterfish, which was rich and delicious, with a sweet, sticky miso glaze. The portion was also really substantial. I slightly prefer the butterfish app at Sansei, which was a bit more tender, but this is also very good. The fish came with a vegetarian maki roll on the side, which I enjoyed, but I would have liked a little bit more veggie garnish to balance the size of the fish. I had the butterfish with a glass of a Roy's red blend. The name is escaping me, but it was a blend of syrah, barbera and something else that paired very well with the richness of the fish. For dessert, the table split a lava cake and a Hawaiian s'mores, which I actually preferred between the two. The lava cake was good, but I feel like there are so many good lava cakes out there these days that it is hard for one to stand out. The Hawaiian s'mores had me sitting eyes closed and blissful as the flavors and textures of the puff pastry, peanut butter, banana and chocolate ice cream melted together in each bite.
(5)Ashley C.
It's an upscale restaurant that you pay for the mood more then anything. The food was good, however, my portion was astronomically small that I ended up eating food when I got back to the condo. I had even ordered an appetizer. Out of our group, we enjoyed the mahi mahi the best and the Zillken Riesling. They also have a kids menu which was surprising. Great service.
(4)Steph L.
The best filet mignon and chocolate souffle I've ever had! That is all.
(5)M J.
I would give five stars but the service at the bar sucks!!!! Then again it could be my New York standards. Either way no reason to wait for a drink while physically siting at the bar that has plenty of open seats. Service at dinner was amazing though. The rib apps tasted like PF CHangs - overly salted heavy BBQ. The dragon roll is awesome. For entree we had the crab cakes that were DELISH. However the macadamia encrusted opah- not impressed. I thought a nicely battered fish would come out instead It was over cooked and actually burnt to a crisp on side. Very sad. I'm hoping this was just an off nite. I've eating at other Roy's in New York and Baltimore and they are fabulous. Ill try it again only because I know they can do better.
(4)James C.
Excellent food, excellent staff. I had the Opah and my son had ono ( always have a fish that begins with an O when in Hawaii ) . We began with lemongrass ono and the grilled asparagus with rissotto. Both dishes fantastic but the lemongrass stood above a bit because it was so very fresh tasting. Which ever dish you choose try and make it fish though the chicken is quite good I hear served with an incredible reduction and creamy risotto or grits. The fish in Hawaii is magical in and of itself. There is nothing else needed. If it is less than a day old - put it on a clean lightly oiled grill-don't overcook it and vuala - gourmet! So, when my entrée came on top of an amount of steamed veggies surrounded by a brown sauce - I was skeptical if not a bit let down. However, the first bite with only a slight taste of the sauce was all it took. I was chasing the dragon from there digging for more of that magical liquid anywhere it could be hiding, under the veggies and on the side of the plate... Desserts were certainly above average but not on a par with the entrees. Great kids meals (4 courses) that begin with a cheese quesadilla, follow with veggie sticks and dip and offer a choice of teriyaki chicken or pasta and are followed by an ice cream sandwich dessert! Any bad reviews were probably not of a fish dish or on a day when the sous chef was off... If you are going to invest in a good meal - try to make it a Thursday, Friday or a Saturday.
(5)Karen M.
We went to Roy's last Sunday night and were very disappointed! We are good customers at Roy's in Honolulu and expected the same high standard. Our food was awful, the service was worse and no one cared. The two tables next to us each sent back their food twice. We mentioned to the server that I was allergic to shellfish but did not seem to care. We cancelled our other reservation and probably will never be back. When we go to Honolulu Roy's, we will be sure to tell them about our experience.
(1)David M.
Great food, great service all on beautiful Maui! Loved the place, but I love all of Roy's restaurant's that I have been too.
(5)David W.
This is the 4th Roy's we have eaten at and all 4 were winners. We are Roy,s fans. we recommend shrimp pot stickers,ribs, butter fish pork potroast and chocolet soufle and macadamennut chrisp excelent wine list too. If there is a Roy,s in the city your are visiting run dont walk go to Roy's!!
(5)Craig D.
* Overall Food & Service = (4) very good * Dinner = (3.5) good * Dessert = (4.5) Very good! Try the Hawaiian S'mores...tastes like the candy bar "Whatchamacallit"
(4)Ellen D C.
Roy's very first Restaurent was here in Maui almost 20 years ago. His creativity never cease to impress us. After all these new restaurants popping up every where, we still always din at Roy's when we are in Maui.
(4)Anthony H.
This was our favorite restaurant from our Maui anniversary trip. The service was great, the food was incredible, for an anniversary dinner the price was very reasonable. We went all out at this dinner for our "wedding anniversary" celebration. They serve edamame for you to nibble on as things get started. They were nice and fresh and had been tossed in a little sesame oil and some sort of hot spice. Nice touch. Then we ordered the appetizer canoe for two. I am not a fan of shared appetizer anything, but the waiter told us it was a great way to try their most popular apps. He was right. We got to sample incredible poke, ok egg roll with shrimp and lobster (flavors kinda got scrambled), very tasty and tender szechuan ribs, flavorful crab and lobster potsticker, and simple but well executed shrimp cocktail. Wife had a seafood risotto that had lobster, shrimp, scallops and a ton of fresh fish of varying types. She might not have been Meg Ryan at Katz's Deli but she was definitely enjoying her meal. Each different type of seafood was cooked to perfection. The fish was flaky, the scallops were creamy in the middle and the risotto had just the right texture. I told my waiter that I was starting to get fish overload on our trip. I was tempted by the Maui Cattle Company steak, but only if it was going to wow me. I told him that it is easy to wow me with a piece of fish than with a steak (being from Chicago). He told me unequivocally that the MCC bone-in rib eye was the way to go. OMG he was right. If I could have eaten the bone I would have. The flavor profile of the beef combined with the sauce and compound butter were unlike any steak I have had. Truly a Maui food experience. Best steak I have ever had? If not, it's definitely in the top five. We finished up with the waiter's recommendations of Hawaiian Smores and Chocolate Souffle. They also brought out a special anniversary dessert of banana cake with "Happy Anniversary" written in chocolate. I will leave the dessert descriptions to my wife since she is the sweet eater, but let me just so wow! Smores had a light airy component in the beginning with a rich finish as you delve deeper into its chocolaty depths. The Souffle fools you. You break into it and you think this will be a nice gooey sugar fest and instead hits you with a sledge hammer of flavor. Both of these are sooo good. Didn't order drinks, wine or sodas. It was all about the food. Bottom line is that the food was something you truly could only have in Maui, everything we had was oohh and ahhh, waiter knew his stuff and made great recommendations, treated us excellently, and for what we got, well worth the price. This is a definite must do if I ever go back to Maui. This was our top dining experience. Other nice restaurants we went to were #2 Mama's Fish House and at #3 The Lahaina Grill.
(5)Lisa L.
Always a pleasure. Since we have been to several other Roy's in California and Hawaii, we weren't set on going while in Maui. I'm SO glad that we changed our minds. It was probably our best meal that week. The ahi was amazing, the service was remarkable and let's not for my favorite, the pineapple infused martinis!!! LOVE, LOVE, LOVE!!!
(5)Brad E.
I went here with a lot of recommendations by people I talked to but I have no idea what they were so impressed by. I was not blown away by anything other than the yuppy count. I'm sure every Tristan and Brandon around were there but the food was just ok. The service was nothing I'd be proud of either. What a shame. There are so many more pleasurable ways to waste money on Maui. I wish I missed out on this one.
(3)Chi L.
We initially didn't decide to dine at Roy's (since there is one in Southern California already), but were very glad that we did. The food (as usual) was spectacular. The menu and specials were slightly different than the ones in California. We started off with the special appetizer of Pork rib with garlic shrimp...excellent. the ribs were so tender and flavorful with slight sweetness. My main course was the classic seafood trio. The fish was very fresh and tasty. My favorite was the dessert which is different for each Roy's since the pastry chef are different. They still have the obligatory chocolate souffle of course. We had the Hawaiian Smores...puff pastry stuffed with banana and marshmellows, drizzled with lots of chocolate. Although the food was excellent, the decor of this restaurant is somewhat plain. It's not as fancy as the one in Southern California. But then, this is Hawaii, where most restaurant are casual. Many diners show up in shorts and t-shirts.
(4)Tony P.
Absolutely amazing! Starting with the hostess that sat us down to the great manager in Daniel. Daniel was always checking to make sure things were ok and the food was cooked to our satisfaction. Daniel provided wonderful hospitality that I felt aloha. The food was exquisite as always and the portions was perfect to have dessert! I will be going back tonight and it will be a place we look forward to coming each year when we come - thanks Daniel and staff for providing my guest , my girlfriend, and I with a perfect experience with much aloha! Aloha, Tony - Huntington Beach
(5)anne r.
Best bartenders and bar prices in kaanapali! Sean took really good care of us on our family night out there last week. Totally appreciate that level of service!
(5)Tim H.
First of all do not go to the address that is shown on Yelp and still on the restaurant's website. They have moved which others have indicated but I thought I could rely on the website address, which was wrong. Also don't go for an early reservation unless you want to experience the noise from golfers hanging out at the bar discussing the putts that they missed since the restaurant is actually the 19th hole on a golf course and the ceiling bounces the sound throughout the restaurant. Other than that, the food is great. I've been to Roy's in other cities and have always enjoyed the small chain. If your a golfer you'll love the ambiance. However, I no longer have the time nor the interest and just cancelled a second reservation that I had.
(3)Lisa K.
First time to Roy's. we were here for my brother's wedding rehearsal luncheon. The POG was great. The appetizers great, but not enough for 30 people to try. The main dish of ziti with chicken, run from it! It was cold, chicken was hard and dry. Butterfish tasted like just soy sauce. The riblet was amazing. The Brie spinach burger would have been better without the slimy spinach, had to take it off as the texture gagged. Desserts were amazing, BUT they served one dessert that would serve one or two people in the middle of a table of 15 guests! Are you kidding me? They brought out a total of 3 desserts for the two tables of 15 people each. Ridiculous! The puff pastry filled with chocolate and topped with a marshmallow, terrific, the chocolate peanut butter ice cream great, the sorbets great... Just wish we all could of had more than a baby spoon of each. Maybe I'll try one state side and see if I can get more dessert.
(3)Gina B.
Roy's should really aspire to more stars... but this is the truth. The food was outstanding and made me very happy... now the service...lacking. First of all, we had a reservation and were celebrating a special night, but were seating in this weird place that looked kind of like they threw a last minute table in this spot when they realized it would be a busy night. It was right in the path of where the waiters walked back and forth from the kitchen and just felt like it was in the middle fo things. Oddly enough, our waiter really ignored us the whole time, despite our obnoxious table placement. We watched our glass of wine sit at the bar for five full minutes before two other waiters tried to figure out why it had been there so long, and finally one brought it to us... not sure where our waiter had disappeared to. He kept apologizing for taking so long, so he was obviously aware of us. We saw him interacting with other tables, so I'm not sure why we took the back burner... anyway... that really put a spoil on the night as we spent a lot of time waiting and trying to track him down. The food made up for some of the lousy service. Maybe we just got unlucky!
(3)Barry F.
Very strong dining experience from start to finish. Two great appetizers- crab cake was moist and flavorful. Two nice golden patties in a tasty sweet and savory sauce. We also ordered the ahi roll which was excellent. Spicy tuna with a crisp delicate outer wrapper on a plate with two delicious sauces artfully positioned on th plate. Complimentary edamame also on the table sprayed with a touch of sesame oil. Not being able to make up my mind, I settled on the Fish Trio for the entree. My wife had the flat iron steak. Both were perfectly prepared with delicious accompaniments. Dessert was the Hawaii s'mores. Rich, choclatey, yummy. Service was impeccable. Highly recommend.
(5)Andrea W.
I love Roy's! I had stopped going for awhile because I figured you've been to one Roy's you've been to them all. I am so glad that my boyfriend surprised me and took me for dinner. He doesn't even like to eat there because he doesn't like "fancy" food. "Fancy" food meaning anything that isn't chicken wings, pizza, spaghetti or a burger. I had the best dinner ever! We had the shrimp spring roll appetizer, beef ravioli appetizer, surf and turf (shrimp and flat iron steak) and soufle. It was all awesome and amazing. I wanted to lick my plate. It was orgasmic and I loved every minute of it. My shrimp had a great peanut sauce and my beef had a reduction. It was finger licking good. My meat was prepared to perfection. Don't miss out on dessert. They have great desserts. Worth it even if you can only fit in one more bite. The service was great and the manager even came by to say hello and to thank us for coming in. GO TO ROY'S! Yeah, it doesn't have an ocean view, yeah it is next to a shell and a McDonalds...but who cares? Save the ocean view for a nice cocktail outside somehwere and go to Roy's for the food. Actually go to a restaurant for the food!
(5)David B.
I love this place. The view is not the best (it's stationed next to a golf course), but the food is amazingly well prepared and consistent. They have a kids menu which is great and not over priced considering the type of restaurant. Deserts are outstanding as well. It's probably a little above casual but not much - especially for lunch.
(5)Andy H.
This was my third visit to a Roy's, and it just keeps getting better. Apparently the Roy's in Hawaii are wholly owned by Roy, while the ones on the mainland are half-owned by Outback Steakhouse. We were again impressed that such a nice restaurant would take such good care of our kids. Our server was outstanding, going out of his way to make them feel comfortable and welcome. He also took the time to explain everything on the menu, along with his recommendations based on our input. The Lobster/shrimp potsticker app was outstanding, as were our entrees. The desserts were awesome as well. We had originally intended to order one of the chocolate souflees, but after seeing the dessert menu, we decided to skip it for some kind of S'more on steroids (AWESOME) and a Banana Cobbler (also AWESOME). It was an all-around great experience, and we will definitely be back on our next trip to Maui.
(4)Brandon B.
I went to Roy's while I was on vacation with my best friend, we sat down and at first we were a bit turned off by the crowd, we had been running wild all day, parasailing, partying, drinking and eating cheap food. But anyway we sat down and picked up the menus, I was exhausted and not really interested in looking over the menu and playing the decision game so I just picked the steak, steak is always a good bet usually,.......... my friend order some fish dish. After we placed our order we did wait for a while, heck, a little longer then a while.....Just a tad bit to long for my taste. Our food comes and I start eating and before I can offer my opinion my friend jumps with "This is sooooo good!!!!!" and I had to concur, my supersized steak was amazing, I like steak and like to eat it often and have had some really good steaks but this was soooooo good, my sides were perfect. The meal was cook perfectly all the way around, but service on the other hand was a bit of a disappointment, service was slow, and came to a grinding halt when we requested the check.....but even with the bad service I will still be sure to visit when I return to Maui
(4)Brian A.
Got mildly lost on the way. Turns out it's off Hoohui Drive, despite the address saying otherwise. Hostess failed to mention Hoohui Drive, saying it's "on the highway". Minus one star. Arrived on time for our reservation. Were told that they were setting up tables, it'd be 5-10 minutes. Minus another star. Sat down. There were pieces of FOOD stuck in the menu. Gross. And the table rocked back and forth. Minus another star. Fish was delicious, as was the chocolate soufflé. Plus a star. Overall, not as good as the Roy's in San Francisco.
(3)John T.
This place satisfied on all levels. This restaurant is upscale and will cost a bit more, but its worth it. We started with the ribs, which were tender and had a nice smooth sauce.Neither of us eat seafood, so we both got the meatloaf, which ended up being amazing, and we practically licked the plates clean. The service was perfect, and we felt they took really good care of us. In our opinion, one of the best restaurants in Maui.
(5)debbie r.
I've been a member of Yelp forever and never bothered to post a review. Went to Roy's last night after reading all the hoopla about how great it is and I am compelled to offer the minority view. Completely overrated! This view must be shared by locals because all the diners were vacationers, as evidenced by the sea of hawaiian print shirts. The food was either bland (the macadamia mahi mahi) or completely overdone with sauces that had competing flavors (the blackened ahi). The dragonfly sushi (think that's the name) tasted like a roll made out of all the refrigerator leftovers and condiments. Not bad exactly, just undefined in its flavor. The only dish that I enjoyed was the lobster potstickers and really, you can't mess up potstickers but again, too much sauce. Not only is there no view because it's in a strip mall, but there was no outdoor seating. Part of the enjoyment of Maui is being able to sit outside at almost any time for dinner. If this restaurant was asking $15-20 for their entrees then I wouldn't be so critical. But at $30-45 per entree, Roy's should be serving excellent food and they were not. The restaurant must be having some difficulties because a man who was surely a restaurant consultant was going table to table asking the diners' opinions. We gave it!
(2)Ross S.
If I could click 6 stars I would! While Mama's has more ambiance, you can't beat this dining experience. The food is consistently amazing. The service is simply unbeatable. The new location has much nicer scenery. And, it's a bit cheaper than Mama's too. I have never been let down here. It does not matter what you order, it will be better than anything similar you ever had.
(5)Ryan D.
You can't get a Roy's as good as this on the mainland it is great for adults or kids with a kids multi-course meal and baby back ribs to die for its a great restaurant all round
(4)Lisa C.
I always enjoy dining at Roy's because the food never fails me. Especially the locations in Hawaii, because the fish always seems so fresh. The mahi mahi was my choice of the night, accompanied with the poketini appetizer and a guavatini cocktail. Dessert - Roy's famous chocolate lava cake. I thought I went to chocolate heaven - pure decadance. It was so good, we went back a second night in a row for dessert.
(5)Susan H.
This was our third visit to Roy's, but the first at this location. I'll give you a quick rundown. Roy's is not cheap. Plan on spending $100 - $125 for two if you have dessert, apps, drinks, etc. Our bill was $100 and we added one salad and one dessert - no drinks. A quick tip - if you have a gift card for the Outback lying around, use it - they and Roy's are owned by the same company! There is no outdoor seating, it isn't on the beach, but the food is incredible each and every time we dine at a Roy's restaurant. I had the blackened ahi and my husband had the tomato salad in addition to a main dish with two fresh fish. We both agree that the food is hard to match and enjoyed every bite of our meals. If you are going to dine here, you absolutely need to get the chocolate soufle. It needs to be ordered around the same time you order your meals, but trust me - it is an extraordinary dessert and a fine way to end a meal at Roy's. I would give it 5 stars, but the price and portion size keep my rating at a strong 4 stars.
(4)Michael D.
The new location in Kaanapal is SO LOUD it is impossible to hear anyone. What happens is people speak louder because they can't hear and then that builds on itself. It ruins a nice location. We have been going for years but no more. They couldn't figure out the noise situation before opening??
(2)Doug C.
How can you go to Maui and not visit Roy's. For my family it has been a tradition to stop by Roy's at least once. Service is great! We like it so much we had our wedding reception here! The manager Tim was excellent. He made our day even more special, THANKS TIM! Our server Brandon was excellent as well. We did not have to worry about a thing. They were overly accommodating with all the kids in our party. I was glad I chose Roy's over the other places in Maui.
(5)Kev M.
We love Roys and so should you. Miso butterfish, yes. Try that one. Sadly, there's no view at this location. So, you're missing one night's Maui sunset when you go here for dinner. That hurts me a little to miss a sunset. A few of the negative reviews are just wrong. It's a good place to go for a tasty meal. Sure, there are tourists there. West Maui is full of tourists. Try wearing a Hawaii shirt. It's fun. Sure, it's a little expensive, but well made. And if you order Mahi or any fish blackened, then complain about it, your opinion as a foodie is in question, because Mahi Mahi is a boring, mild fish and blackened anything is a big mouthful of pepper covering the flavor of whatever it once was.
(4)P. H.
For our last night in Maui I of course wanted more fish!! Roy's has always been special and we were pleased it was so close to our condo. Hard to believe it was located in what used to be the golf course's bar and grill. Absolutely no atmosphere and it was hard to believe you were still in Hawaii. They had the shades all down due to the level of the sun but you felt like you were in a cave. I will say a big cave! Several tables asked the shades to be put up. Of course as the sun set they had to be lowered again. Sean the bartender rather embarrassed me. He had not put a coaster under my wine glass so I reached for one (right in front of me). He said "I don't put coasters under a wine glass, makes it easier for them to slide". WHAT??????? Our waitress was excellent. The edamame was tasty and we enjoyed it. We had a crab cake appetizer that we shared"......it was okay. My husband had a rib eye that was excellent. My macadamia crusted fish was good. The food and the prices were a good match, you get what you pay for. We enjoyed it but probably won't return. When I am in Hawaii I want to feel like I'm in Hawaii not at my golf course clubhouse. Sorry Roy you need to do something!!!!!
(3)Matt R.
We ate here late on the evening of December 11. A large Christmas party was in the back room with a number of our prior servers in the back room. We were seated in a narrow hallway near the back room, which because one side was glass windows and the other a hard wall, was very noisy. The server we got, Adrian, went through the motions of service, without any warmth and with a supercilious attitude. She also failed to come back to check for refills or to ask if there was anything we needed. At the end of the meal, she did not even express thanks for having eaten at the restaurant. No doubt she thought we were privileged to have her as a server and should thank her. The meal started with an ahi tuna roll, which was excellent. The next course was salad, which although the staff knew we were splitting, unlike the prior night, made no effort to split it. The serving was smaller than the prior evening. Although the greens were fresh, the tomato was not particularly ripe. The dressing, a vinegarette, was very good. We had a butterfish appetizer, which was very good. The butterfish, which was pan seared, was served in chopped vegetable relish. The regular head line cooks (Ray and Joey) were not present, and the entree cooking was not up to the quality of the prior evening. The combination lamb and shrimp duo (in a great tasting mustard, black bean sauce (with bok choy)) had a tremendous seared taste, but came virtually rare rather than as ordered, medium rare. The shrimp was served skewered, but was over charred. The mahi mahi was dry and almost appeared to be a dish left over from the Christmas party. As further confirmation, the asparagus (unlike that on the other dish) was mushy and overcooked. The sauce was a lobster sauce and a beurre blanc. We had pineapple upside down cake, which came with much less caramel sauce than the prior evening. The ice cream was still a high quality vanilla. On the whole, the meal was good, but not up to the usual standards of Roy's. The meal was 3.5 stars.
(3)Natasha O.
We saw Magic Johnson!! OK that's really star struck of me, but it was very cool to see a celebrity there just having a nice dinner. He was also very friendly and personable with the table of kids sitting next to us. This sticks in my memory because the restaurant sits in a strip mall and when you enter even though it's a nicer place you don't feel like you're in an elitist environment. They are just kind to everyone. Our server was excellent and very knowledgeable about everything on the menu. Everything we ate was superb.. We're talking melt-in-your-mouth fish and delicate flavors blending together in a symphony of pleasure in your mouth... yes it was that good. And do... DO... save room for the chocolate souffle, which takes something like 20 minutes to prepare. They will ask you in the midst of your meal if you think you'll want it.. you may think you're going to be too stuffed for this but you do not want to miss out. Even my friend with me, who does not like chocolate, found himself taking spoonful after spoonful. Totally worth a visit if you're in the area.
(5)Arthur K.
Did I go to the right Roy's? Friends who've been to Hawaii have recommended Roy's several times. I found a Roy's Kahana Bar & Grill nearby so we went for dinner. It was our first meal on the islands and I was ready to be wowed. Unfortunately, I was a bit underwhelmed by the food here. We had a soy-glazed bass over noodles which was ok. To say it simply - the dish was uninspired. I got the Surf & Turf, the surf being a small filet of monchong. The fish was delicate. Monchong seems to be a bit soft for my tastes. The steak was "galbi style". Though I could barely taste anything sweet or salty on it. Bacon rice was disappointing. When you say "galbi" or "bacon" I expect a certain amount of flavor/personality/pop - but this was nowhere to be found. Dessert was ok. Dark chocolate soufflé comparable to Coastal Flats for those familiar with it. I should mention there was a piece of paper in my soufflé. The banana crisp was decent. Now, I will admit that service was pretty good. However the cuisine fell flat. Dishes were pedestrian. They seemed to be hastily conjured and executed. Service saves the restaurant from falling below 3 stars.
(3)Geoff H.
Really good if a little pricy. Order the chocolate soufflé and banana crisp at the beginning of your meal and you'll be in heaven at the end of the meal.
(4)Erin M.
This was the best eating experience on the island!!! We vacation in Maui multiple times a year and eat out at different places every night. Our favorite place was Kimos, but the service has gotten worse and worse. We went to Roys, and were blown away by the presentation, ambiance, quality of food, service and the overall dining experience. If you are ever in Maui, YOU MUST TRY IT!!! They will go out of their way to please you and leave you happy.
(5)Emily Y.
Roy's is always good. New location (on the golf course) since the last time we were here in 2010. Don't forget to make reservations, and don't forget to get the molten chocolate cake!
(4)Greg C.
Ok so Roy's has gotten chain-y by opening restaurants all over the place, which doesnt make it a unique thing to do in Hawaii anymore. Chains suck and i know that. But, Roy's in Hawaii never seems to disappoint. I can't speak to the others in Illinois of all places, but I can speak to the ones in Hawaii and this one in particular. We got in early before the crowd and were seated right at our res time. The wait staff are always attentive to everyone in the party and they make you feel valued. We ordered the crab cake and potsticker apps to start and got the Buttahfish and steak for dinner. Crabcakes and potstickers....small portion but good things come in small packages. Steak was well seasoned and cooked as requested and tender as any other great steak I've had. Bbuttahfish....oooohhhh Buttahfish. Melted in da mouth like buttah. Let me tell you, it was so good I wanted to quit my job and apply at Roys so I can eat it everyday. The sauce was kinda gingery and savory and just good shit. Again, the service is always spot on and so attentive that you will most likely not make it to the bottom of your water glass because they refill it so often. 5 stars to Roy's.....please don't lose your aloha-ness and don't forget where you came from.
(5)Sally B.
AMBIANCE - Our first visit to a Roy's restaurant and, I will say, we were a bit surprised. I guess our expectations were set too high from hearing so much in years past about how great Roy's is. Our first disappointment was the ambiance. This location has a wonderful view overlooking the Kaanapali golf course. But the setting was spoiled by the lack of a warm and inviting interior atmosphere. I agree with a previous post......it was similar to a Holiday Inn eatery, not far off from cafeteria style. I felt sure the hostess was going to march us past all this and into the "proper" part of the fancy restaurant. Not so. Listen up Roy's...........people are talking. HOSTESS - I have to agree with another post. Although we can't complain about the front desk being rude, the greeting was cold and perfunctory. We didn't feel special or invited, even though our reservation said we were celebrating 31 years. APPETIZER - We ordered the sashimi appetizer. The portion was fair (6 or 8 pieces) but we were underwhelmed. The fish was fresh but had no flavor. The whole thing was pretty bland. As we picked up a serving portion with our chopsticks, the rice would fall away to the plate. This was not user error. It left us struggling to eat the rice separately from the fish. MAIN ENTREE - For us, this is where Roy's shined. Our entrees were FABULOUS. I had the scallops, hubby had the braised honey dijon short ribs. The scallops were tender and moist, set on a wonderfully flavored creamy vegetable risotto. OMG. This was the best bit! The short rib was a sizeable portion, both tender and moist. DESSERT - if you are craving a chocolate souffle, don't be mislead by Roy's "special" chocolate souffle dessert. It is nothing more than a chocolate molten lava cake. VERY TASTY, but not the souffle I had been dreamming of. I was so disappointed I let our waiter know I felt mislead. Sorry Anthony! Overall, I would not return here unless they revamped the restaurant. I might try Roy's in another more established location. Ours was a 3 star experience. 1 star off for ambiance, 1 star off for the disappointing dessert.
(3)Karl J.
Still great. Better location than previous. A tad pricey but the flavor is all there. If you're from california, know that this Roy's is much better than the ones on the mainland.
(5)Butch P.
I will be brief-kinda. This was my third visit to the Kahana location and I have enjoyed some of Roy's other locations as well. My wife and I had the worst possible experience last night. We ate dinner at the bar. Sean was our server. He supposedly has been there ofr 18 years. Actually, we never got to eat our dinner-we took it home in a to-go container as we had become so frustrated! Some lowlights: -Stood at the overlow bar for 20 minutes but were never greeted or offered a drink by anyone --Over 45 minutes to receive our pupus-fried crab cakes that were decent and a nasty corn pudding and Kona lobster. Sean had obviosuly forgotten to place our order but never owed up to it or apologized for the long wait. -Large group of younger people that were regulars received great service while we sat wondering if we were being filmed on "Candid camera" episode. -we each ordered a glas of wine with our salad but Sean gave us only one. At this point, we had given up on having a good time. The salad was maui onion and tomato. Pretty good -Again couples around us were receiving extra plates from the kitchen as we waited forever to get our entree-we had ordered the Honey mustard short ribs. By the time it came, we just asked to place it in a to-go container and left after paying a bill of over $110. My wife and I have a combined 25 years plus in the restaurant business and have eaten at some of the best eateries in the country. Roy's Kahana-at least in the bar area or if Sean is your server, is a disaster and should be avoided as their are many good places on the island.
(1)April W.
Was hesitant to go here because it was a chain. It was the furthest thing from chain as I could have imagined. I was blown away by the food and the service, even the price to me was reasonable for the type of food and service we received. do not let the strip mall location deter you from eating here. you will regret it
(5)Jeannie C.
It's Roy's so I expect to shell out some $$$ for great atmosphere, exceptional service and terrific fresh fish dishes. Plus it's fun checking off each Roy's location you've hit. Maui's is on the 2nd level of a strip mall w/ no view so not as cool as some of the other spots (SF's interior is the sexiest IMHO). All of the fish entrees are a hit and you can always always count on the chocolate souffle being spot on (takes 20-minutes so order at the start of your meal). Return Visit = Definitely
(4)Jay D.
Ate at the new ka'anapali location last night (they moved from Kahana). What a disappointment. My wife and I remember when Roy's was justifiably known for cutting edge Pacific Rim cuisine. No more. The food was mediocre, the space was terrible (our table was in Siberia, where I was forced to watch tv screens and listen to bar noise at the same time), and service was overbearing. Dinner at Mama's fish house was waaaaaaay better. Roy seems to have focused too much on empire building and let quality control fall by the wayside. What a shame.
(2)K G.
Twas not a great place for vegetarians (of course, not many places in Maui seemed to be), so that colors my view significantly. But that chocolate souffle was ridiculous good. Like ridiculous.
(3)Amogh B.
Amazing variety of Hawaiian fish served in a royal fashion. Great desserts and drinks too. Reservation is recommended.
(5)Larry V.
The minute we got out of the car the stench from what we think is a nearby sewer was in the air. Who decided to locate this place. No wonder they didn't have outside open air seating which is pretty routine on Maui. Next, the hostess couldn't find our name on the reservation list. After a minute or two she found it. No big deal, but two demerits and we are not even seated. So, another person brings us to our table. But wait! She doesn't know, if it's our table and leaves us standing to go back to the hostess table to figure it out. She comes back and seats us. Three demerits. Someone comes over and brings water and a coloring book for our granddaughter. Good. Then no one is around to ask for drink orders. A waiter comes around to tell us he will be with us in a moment. He comes back a few minutes later and takes our drink order which was a couple of cocktails and a bottle of wine. I was going to drink the first glass of wine. We also ordered a couple of appetizers. About five or ten minutes later the appetizers show up, but still no drinks. The drinks arrive, but not the wine. The waiter says someone else does the wine. A couple of minutes later we ask about the wine and they say they can't find it. We finish the appetizers and the waiter comes around asking if we would like to order dinner. We said we would like to get the wine before we think about dinner. It shows up and the person pouring it spills it slightly. Again, no big deal but when you charge $40 or $50 for a bottle and make believe you are upscale, you should do better than a fifth grader. There's another couple of demerits. We order our food which was salads, soups, and then some light meals. The presentation was fine and the food was decent although not exceptional. so I can't complain about the food. There's more. We must really want to push our luck, so we order another bottle of wine for our meal and true to form it comes 15 minutes later. We only had two half glasses from it and took it home because now we were done eating. This is the worst service I've had at a restaurant in a long time. It was polite, but bad. The workers were untrained and the management must be untrained too. This was not a waiter problem. About six different people performed different tasks, many done poorly. How can they allow guests to wait for the highest margin products on their menu. I don't accept this from value restaurants and I certainly will not from an over-priced venue.
(2)Tarak P.
This review is for their Chocolate Souffle only! The melted chocolate, ice cream, raspberry syrup, makes for an AWESOME dessert. The souffle was really delicious. The restaurant itself looks pretty chic, and some place I would have visited before I had children :)
(5)Wade I.
Great service and food. Highly recommend
(5)Jacques M.
The food is good but expensive. Portions are very small, the multi-courses menu only offers one selection, if that doesn't fit your taste you are in for spending big bucks if you are very hungry. The noise level is very loud when the place is busy. Easy to find, right off the highway. No good view, again, right off the highway in a shopping center. Service was average, I would not recommend for a romantic date or hungry teenagers.
(3)Amikam R.
Roy's Kahana is on the second floor of a small shopping center, overlooking big buildings and the road. It's large and noisy. We were two for dinner on a Sunday. The menu is large and the wine list long. The lobster/crab potstickers and the beet salad were very good. The hapu and the mahi mahi were excellent. The desserts - banana crisp and macadamia tart - were good. The service was attentive and knowledgeable. I have been to five other Roy's restaurants - both in Hawaii and California, this one was the best all around.
(4)Mike G.
No question, one of the finest meals I've ever eaten. Starting with the soy-beans, salad, and dragon roll, we knew we were in for a treat. Follow that up with the mahi mahi and we were in heaven. Finish the evening off with the mango cheese cake, couldn't have been better.
(5)Lisa H.
This Roy's is low on Freshness. I don't know why. If you've had Roy's on the Big Island or Kauai this one will be a bummer. I LOVE Roy's for their freshness for each plate, big or small being hot, freshly prepared and tasty. If you've tried Roy's in SF, you'll know how it just doesn't compare to the islands. This is my first time to this one. I like little plates. I got the ribs, usually shiny and warm mine were dull and warm. The Butterfish sushi roll was fishy and a let down..compared to how they used to flake the fish and place on the top...now they chop up the whole fish with skin so you get a strong "fishy" flavor, that brown layer of meat next to the skin. A Skin roll should at least have the skin made crispy before placing in a roll, otherwise, you are fighting to take a bight with a stretchy piece of fish skin. It was covered in sauces that I could Not discern its flavors nor did it help mask the fishy roll. I also had Shrimp & Crab pot stickers. These tasted coolish and perhaps even pre-made several hours ago? There was no crunch so it was tough to cut or bite, gummy. The flavors inside were just okay and the sauces on top didn't really add anything. Again, for this caliber of food, I should not be struggling to take a bite. My husband had the Filet he said it was okay but NOT better than the previous night's Black Angus Filet! He started with Lobster Risotto which I tasted and that was spot on! Had texture, flavor and richness you expect-this was the exception to my dining experience. Our uncle had the Diver Scallops which looked delicious as well. Perhaps this Roy's is better served by BIG PLATES. The little plates must have been made by a sous sous chef? Not sure. Not going to go back to this Roy's. On an up note, our server was AWESOME!
(2)WestMaui C.
I'm not one who usually bothers to post a negative experience, but I must say that this place is done and done. Even with the venerable Chef Roy in house at a special wine dinner recently, the dishes coming out of the kitchen were flavorless, over-thought and under-inspiring. The service was mediocre and the dining room was uncomfortable. This dinner experience reinforced my previous one that the restaurant is basically a tourist-trap and living off its accolades of the past decade.
(1)Andrew O.
Atmosphere was ok, but the staff seemed disorganized. We were greeted by 3 different people after we sat down, but none of them could find wine or water as we sat there thirsting. Appetizers were good, everyone else (we were a party of 6) had great entrees except me. I got a piece of fibrous opa that never should have been allowed to leave the kitchen. They did remove my entree from the bill and offer me a replacement, but I had lost my appetite by then. My buddy got the "trio" entree, and had 3 good pieces of fish. People on the island were surprised to hear my bad experience, but I'm not in a hurry to return nonetheless.
(3)Dawn B.
Had a nice dinner here and very kid friendly. Then one in SF is better but for Maui it was 4 stars. We will be returning.
(4)David G.
I remember that my drink tab was a lot more than what I paid for my food. And this was before I was in a committed relationship to alcohol. Something wasn't right.
(3)Colin W.
Used to be great .....now very average.... Staff was very good but food compared to other Maui fresh fish options just does not measure up anymore .... Too bad
(2)Dave B.
Excellent service. The food was very good, although the butterfish portion for the "dinner" option was quite small. Far too much money for not enough food. The Roy's in Kihei is much better with a larger menu, a non-funky strip mall location and generous portions.
(3)Katherine F.
Roy's has always delivered for us. The room is not amazing, by Maui standards...no ocean view here, just a modern, open space. The staff is attentive, but not overbearing. Nice wine list, which is not so in many island dinner houses. Starters are fresh and tasty, one has to work to make room for an entree! A wonderful selection of seafood, prepared to perfection is available. And of course, do have the souffle...so good they share the recipe, but I would rather wait until my next visit...and have them make it for me.
(5)pooneh m.
Really disappointed. Totally overrated. I should've known this was going to be a bad experience as soon as I walked in and there was a bad odor. Showed up on time for our reservation; told to wait a few minutes. Another party shows up 15 minutes late for their reservation and snags a pretty good table. Hm, shouldn't we be rewarded for actually showing up on time? Our table was originally next to the waiters kiosk (the computer where they put in their orders). Kinda awkward. We asked to be moved and apparently the rest of the round tables in the restaurant were reserved by people that put in requests for round tables? Doesn't make sense, never heard of such a thing but that's what the hostess told us. Our new table ended up being in the back of the restaurant. Still confused as there were other tables available in the main dining area. Then the food... I ordered a glass of prosecco. It came out flat and room temperature. There was zero condensation on my glass the entire time. I actually couldn't even finish my drink because it was so bad. My mom ordered the rack of lamb and it was the fattiest, undercooked piece of lamb I've ever seen. She barely got to eat anything. Dad ordered a rib-eye, special ordered, bc it wasn't actually on the menu. That was nice of them, except they tried to mask a sirloin as a ribeye and tell us they trimmed the fat. Again, makes no sense as ribeye is MARBLEIZED with fat. (By the way, I should mention we're from Texas and just happen to know a thing or two about our beef.) We also ordered dessert. TWO. Pineapple upside down cake and the world famous chocolate souffle. Both were overrated. Upside down cake was actually kinda burnt and souffle was just mediocre. I've had better homemade desserts out of a box. Cheaper too! I've never written a review before, but I was so mad and disappointed by this experience. I've been to the Roy's in Austin, TX and was SO excited to try Roy's in Hawaii. The one in Austin was just such a great experience that I was expecting the same out of this one. I don't know when I'll be back to Maui, but I can guarantee you I won't be back to this restaurant and I absolutely will not recommend it to anyone that visits.
(1)S. M.
This was superb! We have a vegetarian so we asked if the server recommended anything in particular for her and she provided a special menu for our non-carnivore :) The Hibachi Salmon was delicious as well as the pasta, macadamia nut crusted whitefish and the short ribs. We indulged with the chocolate souffle AND smores for dessert (shared, of course!) Service is first-class and so is the food and presentation of the meal. A definite 5 star rating if you want an incredibly pleasing dining experience.
(5)Raymond A.
Actually, I would give it 4 1/2 stars. 5 if they had a better view than the Shell station and McDonalds. But as my wife said, then the prices would be higher. I don't remember what our servers name was (he was from Indiana), but he was excellent. We had the stuffed pot stickers appetizer and they were great. The caeser salad was excellent. I cannot remember the name of the fish I had, but it was excellent. My wife had the butterfish and until that day the fish she had at Mama's was her favorite. Now the butterfish at Roy's is. We had the Smore dessert and that was the best chocolate dessert I had ever had. We plan to visit Roy's in SF soon.
(4)Andreas H.
Roys Maui is testament to the power of good food. For this price range, it has a lame interior design and a lame location. The furniture & silverware & plates you'd expect in a mall food court...but good food & decent service. It's the food that counts the most.. I've dined at Roys on kauai & the big island. It has consistently good food. Not the most creative cooking, but well balanced & well prepared. I'll go back.
(4)Matt L.
My wife will disagree with me about the number of stars, but here goes: I had been recommended to this place by both my parents and a foodie coworker. I had high expectations. Their beer menu was lackluster: they had nothing on draught. They had nothing from Maui Brewing Company, with which they share a shopping center. The only thing I noticed better than Heineken was Chimay. When I asked the waitress which label it had (Chimay's a brewery, not a description of which brew you'll get), she said "I don't know." Anyway, don't go here to drink beer. My wife and I both ordered the prix fixe menu. The salad, which had a vinaigrette, blue cheese, and maui onions was very tasty. My main, the macadamia nut crusted Mahi Mahi, was boring. The macadamia nuts just tasted like a nondescript breading, drenched in butter. The chocolate souffle was so good I thought about bumping my review up to 4 stars. So tasty, I'm glad we both got one so I didn't have to share. My wife really enjoyed her meal, which was the pot roast and coconut prawns. I, on the other hand, found her shrimp overcooked and flavorless without sauce. Having the kitchen in the same room as the seating was really cool. It was still quiet enough to talk to my wife.
(3)Glenn O.
Based on the one time that I have eaten here, I give it 4 solid stars. The service is top notch, A+ no doubt. Very quick, punctual and available for anything you want. (I think it's a must if you want to work here, my guess) Ambiance is nice. I had the Macacdamia nut Mahimahi which was excellent. To finish, I also had the Chocolate Souffle which was also outstanding. For 2, it was over $120 (w/tip) so bring your visa card..... The place ranks a solid 5 for the food, no doubt. But the price brings the rating down to 4 for me...
(4)M. J.
Whoa...is this a Roy's or a cheap knock-off version?! I really had to ask this question and noticed it said "Roy's Bar and Grill", so thought maybe someone was capitalizing on the trusted Roy's Restaurant brand. Unfortunately, nope, this is in fact part of the Roy's chain. Now, I am questioning whether or not to go back to some of my old favorite Roy's - I like the La Jolla location, enjoy the Rancho Mirage spot and loved the original over on the way to Hanuama Bay on Oahu. But this one needs to get out of the chain lest it taint the reputation of the other Roy's restaurants. Service was very friendly as usual, but we had to ask multiple times for certain things (like a simple straw for our child's water which took at least 10 minutes to get). First negative was the dish that my wife and I ordered was not available (Basil with ginger Ono) - suprise, people visiting Maui want to eat fish. So, she settled on the prawns and I had the glazed short ribs. She complained to me that the prawns were "flavorless" and "tough" according to her, and she's not a picky eater at all. My ribs ended up being a giant hunk of pork that looked and tasted exactly like pork carnitas - would have been acceptable if that's what I ordered. It also didn't have a lot of flavor, not at all like the short ribs I expected. Unfortunately, it was getting late and we were in a hurry to get our son to bed so we didn't complain. The appetizer canoe was decent, and that was the only good thing about this meal. I also ordered the wine sampler, which I was nice to see on a menu, but the wines were not really that good. I expected a lot more and wanted to treat my wife to a nice meal on our vacation, but this really blew it. Location was in a strip mall as well, leaving a lot to be desired. I feel sorry for all the people who get trapped going here because they are familiar with the Roy's name. We didn't bother with dessert and by the looks of some of the reviews here, maybe that's the only thing worth ordering at this bar and grill.
(1)Mark F.
Great food and excellent service. My wife thought her trio was the best but the Ahi was awesome as well. All three desserts were enjoyed by the family. Worth a stop while you are in Lahaina.
(4)Rich H.
Recent, trusted report is that Roy's is good again.
(4)Jerry L.
Can't go wrong with Roy's. Standard roy's menu. Overall solid food. Excellent waiting service. Large dining area. The kid's menu set is perfect. Great for families.
(4)Toshi I.
I heard how outstanding this restaurant was so when my husband and I arrived, we headed straight to Roy's. I'm not sure if we went on a bad night but it took close to an hour to finally receive my order. I couldn't understand why it would take so long to prepare a miso fish entree. I had to ask more than once and it was extremely noisy in this restaurant. Still, there's no excuse for the lack of service. The food was lukewarm at best and I was extremely underwhelmed by this experience. I would not recommend this restaurant. The flavors were good but for the price and lack of service, it wasn't worth it. Also, I asked to speak to the manager and all he asked was what I wanted instead of just comping my entree. I would have expected at least that.
(2)Jonathan S.
From all I have heard, this Roy's pretty much kicks the pants out of the Roy's I live by in Newport Beach or Anaheim. All you need to know is "Butterfish". If that appetizer is on the menu, you need to order it. Great! Too bad I was sharing it with a party of 4. It's the priciest appetizer as well, so be warned. My review is 3 stars for that appetizer and of course the chocolate souffle, and also because everyone in my party had such a great meal, but my steak, which was ordered medium rare, was mostly raw. I'm no wimp, so I ate it anyways, but I was surprised how wrong the steak was. It's like half was cooked and the other half wasn't. My shrimp, and everything else on the plate were good though. I'll be back... As soon as I save up enough money to fly back to Maui. :-(
(3)Mark W.
Ok, who's Roy and why doesn't he have a restaurant in Mass?! We loved the food, I mean excellent quality, presentation and flavor. The service was excellent and the drinks were great. My wife and I got the tasting menu which really gave a great review of four of the best dishes on the menu. The only downside/negative was the decor. Not very fancy at all but we still give it a solid five stars... ENJOY!!!
(5)John M.
By far the best meal we ever had on the island.
(5)Christina G.
The service was good. Lychee sangria drink was also great. Entree was delicious. The restaurant needs some updating but overall good experience.
(4)Peter W.
I'm reluctant to give five star reviews because they tend to be less credible, but I just can't fault anything about this meal. My wife and I went while staying in the area, and I ordered the prix fixe, four coures for $55 or $75 with four full glasses of paired wines. There are not many places where four full pours of very tasty wine will only set you back $20. The food was exemplary, portions just right. I had the Frying Dragon Roll (delicious) and the Mongolian Short Ribs & Seared Garlic Shrimp (surf and turf) which could not have been tastier, then Roasted Macadamia Nut Crusted Shutome and a delicious chocolate souffle for dessert. My wife got the sauteed calamari, which might have been the best of my life, then the Macadamia Nut Crusted Mahimahi. The service was friendly, casual, but still highly professional and attentive. My only quibble might be with the pre-dinner Manhattan I ordered, which was quite watery despite asking for it to be as unwatery as possible. But other than that, I feel we got world class food for a *very* reasonable price. As good as any of our meals in Hawaii, including the justly famous, and much more expensive Sushi Sasabune in Honolulu.
(5)Ernie G.
Mouth watering poke simply consisting of ahi tuna tossed with sea salt was an impressive appetizer. The menu that day consisted of ono served with a coconut curry on top of black rice. The other dish we sampled was New Zealand sea bass with risotto. Exquisite. Do not, under any circumstances, miss the signature Chocolate Lava Cake for dessert. Death by chocolate indeed. The service was friendly and quick.
(5)John K.
Food is good here with a casual atmosphere. Had the hoisin short ribs and pork tenderloin.
(3)Daniel H.
It's pretty decent I guess, a high ceiling interior with a aquarium-esqe theme make me feel like a topical fish in a fish tank. Very spacious tables and sittings. The food was good but not good enough to remember what I ate. If I can't remember what I have at a eatery, then it must have room for improvement. It is also $$ and I think Maui is the most magical, wonderful, beautiful place on earth!!!! Just lettting you guys know how I feel... (gonna try Roy's in Los Angeles soon so I can yelp it in detail...)
(3)Jeremy B.
The service was not great, everyone was SUPER NICE but our waiter was not too friendly.... But because of our outstanding experiences at other ROY's and amazing food at this location it still deserves 5 stars.
(5)Eric T.
great dinner and service had a trio sampler of fish. chocolate souffle to die for
(5)Ryan W.
We went there for dinner while in Maui. The food was great! I got the trio of butterfish, ahi, and shutome (swordfish). All of them were great, especially the ahi. Our server was great! Definitely should go if you are in Maui, especially since the menu is different from the mainland.
(5)Jenny B.
Everything was very delicious! appetizers were excellent. But entry was so small.. Just 2 peace of fish and 1 potato..
(4)Paul J.
The food is fantastic and the atmosphere verynice. I had the scallops and my wife had the duck. They were both delicious and i don't usually like duck. Highly recommend the chocolate souffle for dessert. Absolutely no negatives with this restaurant! The service was really friendly and helpful. The edamame that was served at the beginning if our meal was seasones with sesame oil and chili oil and was completely devoured by our kids. This has been the most pleasurable experience of our trip.
(5)Charlene A.
We came for the chocolate soufflé and it was AMAZING! I loved the salt and pepper edamame that they bring out when you get seated. Roasted beet and goat cheese salad was great and the rolled sushi orders come with 8 or 10 pieces each!
(4)Elaine P.
Roy's is oddly located upstairs in a strip mall. Though it doesn't have any amazing view or such, they did do a pretty good job making it feel fairly swanky given the location. Once you've started eating any other shortcomings largely fade away because the food is high quality, fresh, and well prepared. I've eaten at the Roy's on Kauai as well, and I've yet to have a meal that I wasn't completely satisfied with. I'd highly recommend taking the time to find the Roy's in Maui, you won't be disappointed.
(4)Kitt H.
Fresh off the plane from the mainland, this was our first meal, and it's going to be hard to top. My wife and I had previously dined at Roy's in Poipu and had a great experience there, so we were excited to take her family here. The ladies ordered mai tais, and I ordered a (fit-for-a-lady, perhaps) guava-tini, which has an ingredient list more complicated than you might imagine, including Chambord (raspberry liqueur); it was delicious. For appetizers, we had the crispy spicy tuna roll (not too spicy, but very delicious), lobster dumplings, and fried ahi "packages" -- kind of like a fried won-ton, but with the ahi still poke-style. The tuna roll was my favorite; the others were good, but not out-of-this-world. Also, we had edamame with salt and chili flakes -- makes for a bit of heat, but it was a tasty twist on the traditional soybeans. Of our entrees, my favorite was the crispy-skinned whole moi (a small whitefish, prepared so it's almost like eating a sweet fried chicken, the skin is so good) -- and when you're done, you're left with a cartoon-style fish skeleton; I took a picture. My mother-in-law had the misoyaki butterfish, an absolutely delicious miso-marinated whitefish; an amazing and rich flavor. My sister-in-law ordered a whitefish mushroom risotto; the fish was okay, but the risotto was fantastic. My wife had scallops with corn and polenta, also great. My father-in-law had a ginger-steamed yellowtail; it was okay but not great -- the flavor was too mild. For dessert, I ordered the molten lava chocolate souffle, which is pretty hard to beat. I had it with a glass of a late-harvest grenache (recommended on the menu for pairing with the souffle), and it went together wonderfully, even better than a fortified port (my first thought) would have. And we had a nice bottle of Scharfenberger sparkling wine to kick off dinner and celebrate our trip. Excellent service, excellent food, we may have to dine there again before we head home!
(5)Jimmy M.
So I've been on the island for almost a week now and I've kept hearing quite a few people talk about this Roy's place. After about the tenth time hearing all this hibbity jibbity, I figured it probably would be in my best interest to check this place out. So I told the 'ole lady to make a reservation for 7 o'clock, We show up around 6:30 feeling pretty fly and we decide to check out the Maui Brewing company for a beer (which will be in next featured article). Anywho, the beer was tasting good so we decided to push back the reservation another 30 minutes. When I called, the hostess was more than happy to accomodate, it almost felt like she wanted me to move it back for some reason? I must say she was really nice.. Upon sitting down I was seated at a primo spot in the place. Being the gentleman that I am, I gave the 'ole lady the one with the better view. Let me cut to the chase here or I could go on and on about this classy place. I opted for the baby back ribs which was something to die for. The barbecue sauce had a really nice smokey touch the meat would fall of the bone. The 'ole lady got what I like to call the Surf and Turf. I'm not much of one for the seafood but I did taste the Filet which melted in the mouth. I complimented my meal with a nigori sake and Stella Artois which was one of the best decisions I've made since arriving on the beautiful island of Maui. I'm giving this one 5 outta 5 stars, everything from the way the food tasted from the superb service. Highly recommended, when your visiting next this island, check out Roy's and you'll thank me for it!
(5)J D.
Roy's is GOOD. Real good. I was first introduced to it on the big island, and was a little hesitant to go there because I was told it was a chain - and I was beyond pleasantly surprised when it was amazing. Good food, good service and else you could want. I hit up the San Francisco location as well, and wasn't quite as good, but still hit the spot. This Maui location is awesome. We ordered the mongchong and the ono (the menu changes often so you should expect different choices) - they were both great. The lobster potstickers were good as well. Also, I went with two vegetarians and Roy's totally accomodated and made them tofu versions of some of the fish dishes (blackened ahi and a pesto dish). This place is pricey, but well worth it. Go there by all means.
(5)Alex D.
We have been here before and it was great. This time we skipped dinner after the appetizers. Lobster wontons tasted good but had little to no lobster. The rib appetizer were cold as if made the day before. I don't recommend going here. Poor food at a very expensive price
(2)Michella T.
If you have been to Roy's at any other location you will be disappointed. Up stairs in a strip mall. When we went, the food was not very fresh, presentation was horrible, wait staff was slow and it was hot and very humid in there. No atmosphere. I loved roy's on the big island, but will never go to this one again!
(2)Mo G.
Never disappoints!! I love Roy's as a matter of fact I try to go to every Roy's in the US so far I've gone to 11 of them! And they are all really good! Food, Service, Staff, Drinks ... etc!
(5)Terri G.
FINALLY!! GOOD food on this side of Maui! My family has been lucky enough to tell the difference between good food and GREAT food, and Roy's was superb without the fuss. DIG IN! We ordered almost everything, and the drinks were great, too.
(4)Kei ..
execellent service & food! came for our son's b-day. table was decorated & the menu's had "happy birthday" inside. wow! everything tasted great. appetizers, entree, & of course, dessert. we will be headed to roy's @ pebble beach or san francisco.
(5)Eric O.
Roy's is a nice, upscale restaurant with delicious food. I visited Roy's recently for dinner and tried their shrimp penne pasta - the shrimp were big and delicious, and the pasta was good. We also tried 2 of their dessert items, a banana crust and a chocolate souffle, both of which they prepare fresh, which takes 20 minutes. Both desserts were delicious. The atmosphere is nice - the restaurant is somewhat dimly lit, providing a romantic atmosphere; the waiters and waitresses dress in dress shirts and ties; and, their stainless-steel kitchen is right there in the front of the dining area. The staff is friendly and knowledgeable. From what I can tell, this restaurant requires a reservation. The only downside is the cost: A glass of wine or a dessert item might cost you around $10, give or take a couple dollars, and the least expensive dinner item I saw on the menu was $27.50. This restaurant isn't for the faint of wallet, but it would definitely be worth visiting if you can budget for it.
(4)Alex L.
Roy's is not to be missed when visiting Maui. It's the perfect mix of ambiance, class, service, and great food. If you're like me and wasn't about to blow $100 for mediocre hotel food at the Sheraton, you get in your rental and jet down the street to Roy's. It's literally like a 2 min drive (that's bc I drive rentals like they should be driven--with handbrakes and all) from the hotel right down the street. The beautiful hostess informed me the wait would be a good 45 min or so, so I picked up a nice cold glass of IPA and kicked it at the bar. They check on you so often and give you updates on your table to make sure you aren't forgotten. No buzzing pagers to bother with. They actually remembered my name. I was impressed. Only in Maui can you go have a nice dinner with flip flops and a tanktop. The weather tonight was a little bit breezy but never cold. The setting inside was dark yet inviting. The service was really impeccable as I anxiously waited for my trio--a mix of 3 3oz samples of fish cooked to perfection. It took a little while for our food to come out, but I guess that's normal when you feel so hungry after a day of being in the sun.
(4)Wine T.
Was really great. Both service and food. We had the Rib Eye and the a steamed fish of some Hawaiian variety that was outstanding! Chocolate souffle for dessert....Mmmnm!
(4)Jaai C.
I LOVE Roy's! I went here for my brother's 15th birthday and boy, was it amazing! It sure was dressy for dress code but the service is at a 5 star rating, despite the ladies at the host stand were so friendly as you can say. There were 3 and 1 was very nice! There's 1 that doesn't look so friendly and one who seems like she's faking it but hey at least she's trying. Oh and the food is spectacular! I love the frying sushi and the baby back ribs, the meat slides off the bone! There chocolate soufflé is also amazing!
(5)Jennifer K.
We are regulars at Roy's in Plano, Texas. While we love our Roy's. We found this location to be excellent. So much so we visited twice in three days. Great service, attention to detail and great portion size. Each visit included our meals coming to our table cooked exactly as we ordered! We noticed they do lunch here which is something the mainland locations do not offer. Wish we had the time to try lunch. But we will back again someday!
(5)Alex N.
Great atmosphere. Very helpful and knowledgeable service. Main courses were very good. Chocolate soufflé was beyond great.
(4)Loc T.
the Roy's in Hawaii is NOT owned by the same chain on the mainland. It's much truer to its roots and has a better menu and not the crap they serve on the mainland. i eat out a lot and at pretty good places considering i'm a sales guy with an expense account. in the higher end restaurant echelon, Roy's tries to position itself as the go to for asian fusion. unfortunately, on the mainland it uses formulaic recipes. the ones in hawaii have locally infused dishes and they taste much more original. is there better? not 10 years ago but today it's very competitive. but the service and experience is outstanding. the only drawback in my opinion is that it's not oceanfront. too bad because it's maui and cookie cutter placers like Burgers in Paradise have a view to kill for. but it's a great special night out and it won't set you back as far as mama's fish house.
(4)Rich H.
Roy's Kaanapali has all the ambiance of a Barstow truck stop....I've been to Roy's in most locations, and the only really outstanding one is The Inn At Spanish Bay on the 17 mile Drive in Monterey Ca......save your money for Mama's Fish House, expensive but worth every penny.... sadly,.not so at Roy's anymore.
(2)Shanine C.
The food was delicious! The decor is definitely bland and does not have any hint of Hawaii. So that is the only down side.
(4)Leslie D.
Really liked Roys - although we didn't have entrees. Liked the atmosphere. We arrived so late, no reservation, and got a beautiful table. We had the appetizer canoe and it was really good. We each had Caesar salads and then shared onion soup. Onion Soup, made with Maui onions ... was a little too sweet for us. We had great service, with nobody rushing us even though we ended up still being there after closing. Great cocktails, good wine, just a bit pricey. Then you remember, everything here is pricey. Also, did not find it stuffy or pretentious at all.
(4)John T.
Sucks. Roy's has been on an increasingly downhill slide since they moved to the kaanapali location. Their food does not hold up to the same standards that it used to, the service is bad, even the lady who answers the phone during the daytime was snotty and rude to me. Jeez gimme a break Roy's! Is there anything good about you anymore? The past few times I've been in there, your food was garbage, and the service was awful. The bartenders are decent, but that's not enough to make up for the bad attitudes and poor quality food. It's really too bad. So much for Asian fusion. Guess it needs to be put to sleep.
(1)Joanna S.
Love Roy's whether it's here, Palm Springs, Vegas or LA.... It's always yummy. The chocolate soufflé is awesome and the pineapple infused martini... Tasty
(5)Mark P.
Spent 2 weeks in Maui for our 20th wedding anniversary and we chose to have dinner at Roy's. Everything was AWESOME! I had the Filet Mignon and my wife had a sea food sampler. The food and the service was top notch. They gave us a dessert AND an appetizer as an anniversary gift!! We'll definitely be going back again!
(5)Pebbles And Bam Bam A.
We came here for our anniversary while in Maui, and it was a great experience. From the hostess to the bartender to the servers, the service was very good. We waited at the bar briefly (although we had a reservation, we specifically requested a booth, so that was fine); the bartenders were entertaining and knowledgeable in helping us select a bottle of wine. For our anniversary, they decorated our table in multi-color mini-streamers; fun! Love that their "bread basket" is actually edamame. Difficult not to fill up before dinner. I had the "Classic Trio" three-fish plate with ahi, swordfish (mekajiki), and monchong. Excellent getting a taste of each of these delicious dishes. "Thing 2" ordered the ahi, equally delicious as its own plate. Plan to spend some $$ if you come here, but you'll find it's worth it.
(5)Jeff J.
Arrived on time, but had to wait for our table. The excellent staff at Roy's brought us gratis appetizers: dragon rolls, Korean short ribs, seared ahi (two orders of each), to apologize for the delay once we were seated. Very classy move. The Korean ribs are a must- minimal fat, pulled of bone nicely, flavorful beyond belief. Sampled several dishes- risotto was perfect, mahimahi good but needed a bit more flavor in the sauce, filet mignon melted. Presentation & service impeccable. Molten cake is as good as everyone says.
(4)Cali S.
Delicious and fresh. Generous portions, enough to even split. We have the braised short rib and vegetable risotto side and the ahi roll. All of it was so good!
(5)Ashley M.
Roy's is absolutely incredible! From the food to the service.. This place is impeccable. We had a large party of 25 and the service was great. I will definitely be back the next time I'm in Maui!
(5)Jacquelyn C.
I had a great anniversary dinner here. Our table was ready for us and everyone told us happy anniversary too;the host, the server and also the chef. We had an awesome blonde waitress who would refold our napkins if one of us went into the restroom! I wasn't too hungry and I only wanted appetizers and my server was not snobby or irritated whatsoever by the fact that I didn't order the most expensive item on the menu. I ended up with pot stickers and French onion soup, both were delicious
(5)Christina M.
Delicious fresh food best Roys around! Staff is very friendly, they made specialty cocktails and even made a special request dessert a day in advance. Great pastry chef at this location as well!
(5)Doug S.
Meh. I agree with other posts - if you like Roy's, you will be disappointed at this location. Took my bother and sister-in-law while on vacation near here and was embarrassed to have recommended it. This was after they had taken us to Mala Ocean Tavern and Honu Seafood in Lahaina which have much better quality food, atmosphere and service. Later during the trip, we went to Roy's Waikiki and it was as you'd expect, so just forget this location.
(2)Stuart N.
Every year on our pilgrimage to Kaanapali we stop in at Roys for a great meal. We have found little difference in the quality of food or service since they moved from Kahana years ago to their new location on the golf course here in Kaanapali. We have always experienced great service that is attentive to every detail and great tasting food. The place gets busy each night so if you are looking for quiet and romantic, it is best to have an early or late dinner. If you love chocolate, never miss the chocolate lava cake. It is over the top. The prices are significantly higher than the mainland, but it's Hawaii.
(4)Stacy B.
Boy, I sure do miss the old Roy's that use to be located up in a Kahana strip mall with a view of the Shell Gas station (honestly). The new Roy's at Kaanapali misses the mark. We went for Happy Hour and their appetizer menu consisted of 5-6 items all astronomically priced (the Roy's burger was $18). The bar was dead (4 people in total at 3:30 PM). At the old Roy's, you'd be lucky to get a place at the bar and Happy Hour was like eating and drinking with Rock Stars. The food is still classic Roy's but with all of the other wonderful places to eat and all of the great deals for Happy Hour on the island, I can't understand this place unless they knock it out of the park at dinner.
(2)Rachelle W.
Consistently a fantastic meal... Roys has mastered their menu and its always just as good as the last time. We had a large group and everyone loved their meals. The appy portion of Ahi was enough for me and truly amazing quality fish. Enough cant be said about the Chocolate souffle. HOLY smokes its literally the best thing in the entire world. Someone had the banana crunch dessert and I didn't like it at all. Tasted like warm banana baby food. The minus one star is for the ambiance. The inside of this place looks like an olive garden or something... needs to be redesigned to match the quality of the amazing food!
(4)elisa b.
We came here because we were staying at the hyatt and it was very close. The food was awesome. The complimentary edamame was a pleasant surprise. We ordered calamari I got opakapaka it was served with orzo and my boyfriend enjoyed his meal too. But to top it all off we had this sinful banana crisp with icecream and a cute cookie dolphin. Well played Roy's well played.
(5)Shirley N.
Roy's did not disappoint. It's on the premises of the Kaanapali golf course. We were here after a game of golf on the Kai golf course for pupus and a cold one. And again same evening for dinner. The best waitstaff and a loud shout out to Matt the manager for rectifying a minor issue. While we were there for the 19th hole, Roy himself came in. And actually ate! We didn't go over to say hi. But we found out he was going over to the Hyatt in the evening for a fundraising event. As a Roy's patron, that was exciting for us. Food was wonderful. Great pupus, yummy beet salad, and the best chocolate soufflé. I had the grilled white shrimp entree with sweet mashed potatoes (taro) at dinner. Very generous portion size. Shrimp very large and tasty. I've been to various Roy's and this one rates a 5.0 rating for sure. Casual atmosphere. But don't come in flip flops.
(5)Andrew G.
All of these people giving this place a bad review are clearly insane!!! I have been to several different Roy's and i have yet to be disappointed! I got the filet mignon and a side of shrimp and both were cooked TO PERFECTION! One of the best steaks I've ever had! The service was phenomenal every time someone got up to use the restroom they come and refold your napkin and place it on the table (my little sister got a huge kick out of that). With every last effort i couldn't manage to get my glass more than half empty with out being refilled. Its a little pricey but worth every penny...great quality meat and seafood great service and a good atmosphere!
(5)Nicole L.
Had one of the best meals of my life last night. Clams are fantastic and the butterfish was to die for. My husband had a fish trio which he loved also. We had chocolate soufflé which was superb. Excellent service. Only thing is noise level is pretty high and place has a cafeteria feel to it but both are worth overlooking because their food is some of the best I've ever had
(4)Heather M.
Ah, Roy's, thank you for restoring our faith in Maui's culinary offerings. We've been to Roy's before (and to other Roy's), so we had a good idea what we were going to get, but the rave review is still deserved. We were able to get a same-day dinner reservation, and were seated quickly when we arrived. Our server was nice, knowledgeable, and present enough to keep us stocked but not annoyed. For dinner, we had... -Lemongrass crusted shrimp with thai red curry peanut sauce, served with Molokai purple potato mash and fennel -Beef short ribs with a honey mustard glaze, served with Yukon gold potato gratin, beets, some kind of mushrooms, and natural jus -Skinny colada (basically a pina colada flavor but without the cream/milky density) -Mango honey mojito -Chocolate mousse with banana bread and caramel All of it was fantastic, with flavors that complemented each other without overwhelming the dishes. The shrimp was cooked well, with a mild lemongrass flavor, and the thai curry peanut sauce had a slight bit of spice but not so much that it overpowered the shrimp. The purple potato mash had a very mild flavor on its own, but was a nice balance for the variety of spices elsewhere in the dish. The short ribs were perfect, with just the right balance of rendering and tenderness, and the portion size was large! The mustard sauce (crust?) was like Dijon/stoneground mustard, and acted a bit like a horseradish sauce might. The gratin was rich and cheesy, and the mushrooms and beets added a bit of texture. The drinks were tasty and came out quickly, as did the dessert. That is perhaps our one complaint-- that dinner was VERY fast. We were in and out in just under an hour, and our reservation was at peak dinner time. That speaks to the efficiency of the restaurant, but we would have liked to enjoy the experience a bit more.
(5)Jay C.
Awful. The worst 200 dollar dinner I've had in a long time. The dragon roll is basically canned tuna in rice, fried and smeared with mayo. The execution on all the dishes was just off. They really are just faking at fine dining. The service is good, but the food is bad. They live on tourist business and it shows. I did not like it at all and expected much better for the price. Would never return.
(1)Thomas G.
Ahhhh Roy's? What can I say. I really like the Waikiki outpost, this location left me flat. It is located in a building which is attached to a golf course and is not a stand alone restaurant. Walking into the place, it looks like a golf course restaurant which had a new coat of paint and a few pictures hung up and a Roy's sign slapped on. It had none of the character of Roy's Waikiki. The menu basically directs you to a tasting menu for north of $50. With tip and drinks a meal for two creeps close to $200. There is a wine tasting option but I did not get that. I ordered the sushi and braised pork. The sushi was very heavy and greasy since it had been dipped in tempura and fried. The pork was just a heavy bland hunk of pig, nothing to write home about. I don't care for heavy chocolate so I declined the lava cake for the ice cream sandwich which was tasty. I settled up walked out and said to my wife, "never again". She agreed. The food was too heavy and felt mass produced. The ambience was just poor. Roy needs to upgrade this outpost pronto!!!
(2)Sherry J.
We visited Roy's because I saw him on the Food Network and have one of his cookbooks. It was absolutely amazing. I ordered Hawaii Kai Style Crab Cakes that had no filler, and Macadamia nut crusted mahi mahi which was crazy good and just melted in my mouth. Roy's is worth the trip.
(5)R.E. A.
We went on a Sunday night and had no problem getting a reservation. The venue is at a golf course and parking was plentiful. The atmosphere is casual but with class. You can bring kids there since they have a kids menu. Food was good. I found that their dishes are heavy on the sauce, though. The meats were so soft and tender. We had the ribs and braised beef and we didn't even need to use the knife. We had the chocolate soufflé for desserts which was decadent. I wanted the Hawaiian s'more and was so disappointed to find out that the dish was discontinued. The edamame was good! Eat them. Wine selection was ok if you buy the bottle. The ones for glass was just ok. I knocked it down a star because Roy's has a commercial feel to it. If that doesn't bother you the I definitely recommend Roy's. Food is delicious, portions are big, service was great. If you're in Hawaii (any island) you'd have to go try Roy's. Tip: if you fly Alaska Airlines to Hawaii, you get $10 off every entree you order. The coupon is presented in-flight for all passengers regardless of your cabin.
(4)Ryan J.
Great presentation! The ribs were just the perfect amount of crispy on the outside while being so tender it falls off of the bone! The fish trio was perfect, fresh, and so many great flavors! Loved the ginger with it.
(5)Collin W.
The butterfish is probably one of the best things on the menu. It is so flaky and flavorful from the wasabi soy and sauces. I also really liked the pork baby back ribs. The meat just fell off the non end had a lot of flavor. They are know for their chocolate soufflé, which is actually complimentary with the purchase of an entree if you check in on yelp.
(4)James L.
We came back here after our excellent experience last year. In fact, we came back twice for dinner this (week) trip. We always sit at the Bar for our dinner as this is quicker than waiting for the main dining room, but (far) more importantly, because of SEAN the best Bartender (which does not do him justice) we've ever encountered. Of course we come back for the great food (that's a given), but the fantastically individualized attention and service provided by SEAN is the biggest factor. There are many excellent restaurants here (believe me we've been to many), but you will not find the sense of being as individually important to your server as you will with SEAN. Everyone receives this individual care and attentiveness from him, so you can easily see the gravitation toward his section as people come in. This is the differentiating factor in an environment which abounds with excellent places to spend one's evening in Paradise. This is why we will always return to Roy's in Kaanapali when we have occasion to return to Maui!!
(5)Amber L.
Excellent food and service. Exceeded our expectations! The grilled hibachi salmon was perfectly seasoned and not over cooked. The chocolate soufflé was delicious, the outside was crunchy while the inside was warm and oozing with chocolatey goodness.
(5)T T.
The food was excellent, I would give it 5 stars. We had the butterfish and the blackened ahi. Also the chocolate soufflé was superb. The ambiance is a bit lacking. The interior could be a bit nicer, it feels really bland. Also there were a lot of groups with kids. Some kids were lying by the window watching movies on their iPads. Others were playing around. Not the atmosphere I expect at a fancier restaurant.
(4)George R.
I have to say the food was Amazing and I have to give the food a 5 Star Review No Question. There was 5 of us at the reservation .We all like Quality not Quantity eaters .We skipped the appetizer and salad to get to the main course then the desert and drinks etc. When we ordered ,The waiter seemed to be a bit miffed that we didn't order the full 5 course meal.Every time he came back to the table He had poor attitude .One of our group saw the free souffle on yelp, the waiter garbed the phone out of his hand looked at it and just dropped it on the table and walked off .The Waiter a 2.5 Star at Best. The Food Is Worth putting up with The Poor Wait Staph Just tip them what they deserve. The food was 5star epic ! dont miss this one
(4)Mark F.
I must say I struggled with 3 or 4 stars here, but the service and food is worthy of four, even if the setup betrays it. As the restaurant at Ka'anpali Golf Course it of course has a bar and is very large. The noise level was high, and the clientele of course very varied, from golfers to families. However the service was impeccable, the food excellent, and the wine list well rounded, including several of my favourites. I had Roy's Trio tasting plate, which was fantastic, three kinds of fish, after I had a panko-crusted seared tuna sashimi platter. All in all it was wonderful, and the chocolate souffle is outstanding - one of the best I have had, and I have had, erm, too many :-) Recommended.
(4)Jordan L.
Food was outstanding. Service was good. Decor was mediocre. I had surf and turf. Duck breast and garlic shrimp!! Awesome! Highly recommended. Caeser said is very fishy if you are in to that. Overall nice time.
(4)Wendy M.
Every Roy's I've ever been to in the States or in Hawaii including this one in Kaanapali, I'm never disappointed. Love the consistency. Great food and service every time. It's also great for kids, which can be hard to find when the grown ups want good food.
(5)ColleenRose M.
Roy's never disappoints...the sunset views are gorgeous...food is as always perfect...the drinks were fabulous...we always feel very much taken care of at Roy's...
(5)Marvin R.
I hope that Roy Yamaguchi reads these reviews or that this gets to him somehow. He needs to visit his own restaurant in Kaanapali because this restaurant does not meet the standards for Roy's. Where to begin? The noise! If you are into Hard Rock Cafe noise, you will be right at home. It was impossible for the three of us to have a conversation at our table. Granted there was a large party a few tables away but even after they left, the acoustics are horrible. Our waitress had an attitude that was not customer service friendly. The waitress who took our order was somewhat condescending from the beginning. It got worse. I ordered a bottle of wine for our table and the waitress asked my daughter, who is 22 and looks young, what she wanted to drink. When my daughter indicated she would also have wine and provided her ID, the waitress then struggled to figure out how old my daughter was. It became very ackward. It appeared that the waitress was not convinced that my daughter was of age even after looking at her ID. She took our order and then we didn't see her again for 30-35 minutes. In total, we ordered 1 salad, 2 sushi appetizers & a half order of the butterfish. People who were seated after we arrived were receiving their desserts before we received our entrees, which should have taken a minimal amount of time to prepare. The 2 appetizers contained Ahi tuna and upon arrival, they were dry and the fish was practically cooked. We ordered a Panna Cotta dessert that had such a heavy chocolate mousse covering that it totally ruined the dish. I am reluctant to post this review because it appears to be just another disgruntled customer review. However, we have eaten at many Roy's including Pebble Beach, Las Vegas, Hawaii Kai, Waikiki, Ko Olina, Baltimore, and now Kaanapali. The latter is not representative of Roy Yamaguchi's restaurants. I hope that Roy visits here soon because he should not have his reputation colored by this restaurant. Roy, HELP!!
(2)Ryan W.
Delicious food, little expensive, but you expect that when eating here. We will be back!
(5)Don V.
Wow. We have never been disappointed at Roy ' s and last night was no exception. Food was incredible and service wonderful. I had the blackened ahi, and it was one of the best meals I've ever had. From the first bite to the last, it literally melted in my mouth. The acoustics of the restaurant aren't great so it is pretty noisy, but I didn't find it bothersome. The view is of hotels and the golf course. Not a beach view, but not unattractive. I would highly recommend Roy ' s and will go back again myself.
(5)P M.
I LOVE Roy's and so we made a reservation to come here while on vacation in the Kaanapali area. The food, as expected, was incredible. The Butter Fish was just YUMMY. We also tried the dumplings, which were really good. The filet mignon, which came on a delicious mashed potatoes and some other form of potato chips on top was VERY good. I think the décor at this Roy's is noticeably less upscale than other Roy's, which is a shame because you are paying the same high prices you would pay at other Roy's locations. They should invest in some nicer seating and décor I think. Our server was pretty good BUT there was some offer to get a free chocolate soufflé if you checked in with Yelp, which we did, and we had to ask him three times to adjust our bill. I think that's not good service. Either don't make the offer on Yelp or if you decide to make the offer, it should be seamless for the customer when the bill comes. I shouldn't have to ask three times. I would give it three and a half stars if I could because the food was really good.
(3)Marty S.
I had one of the best pork chops, that I have ever eaten in my life. They were very accommodating, to our party of 16. We saw an ad in a local magazine, that if we "checked in", with Yelp, while at Roys, wecwould get a free desert. We did and we did! Very cool.
(4)Jennifer S.
Roy's is fantastic. I really enjoyed my meal and the service. Michael was a great server. Our dinner was so tasty and the edamame was so good before the meal. I would eat here again for sure.
(5)Andrew P.
Great experience!! We went out for my dad's bday with my parents, wife and our 1 yr old. Its a nice place, but we felt comfortable in a golf polo or tank top, ladies in sun dresses. Our daughter had a high chair and wasn't in anybody's way. Lots of room and no banging chairs with people at the next table. We got to our table around 5pm and the sun was still up, the place wasn't too busy. We had appetizers and watched the sun go down. Service at this point was great! I was ready to give it 4 stars before the food came! Our food was great too. This was easy... Everybody had a great time. 5 stars. Our waiter, Brandon was great. I had Seafood Risotto, my dad the fillet, mom had scallops, wife had beef short ribs. HIGHLY recommend the short ribs. It was SOOO good. Wish I would have got that. Not to say that mine wasn't good, but that beef was amazing.
(5)Chad W.
Very few deserve five stars, this place does. Not mainland Roy's owned by Outback, this place is the spot. If you're looking for something special and love good food and a great wine selection this is it. Also a great local beer selection. The spot! The service was top notch as well, thank you Barry.
(5)Sarah W.
My husband and I spent a week in Maui and Roy's was the worst food we had all week. It was bland and the inside reminded me of Denny's or a cafeteria. They need to do something to increase the ambience, especially since they do not even have an ocean view. The only positive thing is we had coupons so the dinner was the cheapest we had all week. Even with coupons, we still will not be coming back.
(2)Debby D.
This was a keeper. My scallops in a Thai red chili and peanut sauce were awesome and the sauce so delicate I wanted to lick the plate. We went for a later reservation to watch the sunset from the beach and then realized, despite the golf course, we were still looking out over the sunset and should have gone earlier. I'm not a fan of the edemame as a free appetizer, but at least they offered it. The food and service were awesome and the chocolate dessert was excellent.
(4)Kelsey F.
Roy's kaanapali has redeemed itself from the disappointing meal we had right after they changed locations. Service was excellent, food was fantastic, especially the jade pesto dish! Only drawback is the price but it's worth it.
(4)Jackie D.
For 2 adults and 1 child, our bill was around $70 for lunch entrees, 2 piña coladas, 1 kid's drink and dessert. We had the loco meatloaf, 1/2 lb. burger sandwich, and kids meal. Food and service was excellent. Even the burgers were above average. Come here for the food and experience. Lunch prices are between $14-$24 and are generous portions. The chocolate soufflé was incredible. Our friendly waiter let us have the free chocolate soufflé and we purchased another. You can't go wrong at Roy's. My daughter wants to go back, so I'll have to take her to Roy's in California after our vacation.
(5)Robin K.
Some of the best food we have ever had. The staff was awesome and the ambiance was hip. :)
(5)T O.
Service is accommodating and friendly as usual, and the inside of the restaurant is beautiful. This place should be on the beach though; after relocating from a less than ideal location in a strip mall in Kahana I thought they would get this right this time. The food has really gone downhill. Watching the chefs in the kitchen, a couple looked focus on things other than the food. Which is probably the reason last night's filet was bland and has a strange texture. We sent it back and they took it off the bill which was the right thing to do. Flatbread was limp and soggy with meat that did not taste good. Our kids joked that it tasted like a burrito! Not the upscale Roy's that I know. I had the classic butterfish which was very good as usual. Dessert was very good- soufflé and upside down pineapple cake. For a $200 (after the $42 terrible filet was deducted) dinner for 4, however, getting 2 out of 4 wrong was disappointing. Will not be back.
(2)Russ S.
In my quest to eat at all the Roy's, I had to stop here while in Maui. I was not disappointed. The menu was slightly different than other Roy's. I started with a roasted beat salad with dill creme fresh and candied garlic. What a combo! This was the best salad I ever had. I then dove into the Kilauea Black Salt Grilled Filet MR with jalepeno pesto and Truffle fries. The pesto was so delicious that I dipped my truffle fries in it to soak up all the sauce. Of course I finished with a Chocolate Lava cake, a must at every Roy's. My server Sara was awesome and made great recommendations. One thing I liked best about this Roy's is that they make the Roy's signature martinis from scratch which results in a more balanced cocktail than the premixed ones served at other Roy's. I will be sure dine here on the next trip to Maui.
(5)Ana C.
If this were any other restaurant in Kaanapali it might be 3 stars, or even 4. But at Roy's, with its reputation and history and most of all its menu prices, expectations are higher and completely unmet. At best I'd say Roy's is uneven. Quality control is all over the map - too salty on this dish, not enough on that one. The salmon that we were warned would be "medium rare" was in fact overcooked. My scallop dish was terrifically executed except for the completely inedible pieces of charred kale. Just out of sheer wonder that such a misstep was even possible at a restaurant of this caliber, each of my friends tried to nibble a piece and confirmed - nope, literally not edible. Too tough to actually chew or swallow. One person at our table had a mild dairy allergy. The server assured us that that was fine, the kitchen would leave off the cheese on the bacon crusted mahi. What showed up was a piece of grilled mahi with NOTHING on it. No bacon. Not even garnish. Piece of grilled mahi on a bed of plain fettucini. Seriously, would it have killed them to put a sprig of parsley on top? It was like nobody in the kitchen loved this dish at all and just sent it out to be ridiculed. It was over $40, and it was completely, utterly disappointing. Oh, by the way - if you look at their online menu those prices are completely out of date. Add about 20% to what you see there. The only things Roy's do really really well are the desserts. The chocolate souffle, which is not really a souffle but a lava cake, is wonderful. The pineapple upside-down cake is usually missed in favor of the lava cake, but one of my favorite desserts anywhere, with caramelized pieces of fresh pineapple. If you go, order a light appetizer or salad, and fast forward to the end.
(2)Ms B.
Hey Roy, Where have your standards gone? NOT fine dining anymore, Just an overpriced sports bar! Service staff have matching uniforms. Wrinkled and disheveled white button down shirts, with sleeves rolled up like an auto mechanic(no offense to mechanics). The staff was polite but CLUELESS in how to perform their job. Terrible ambiance with rowdy screaming bar patrons. Table was not served at the same time. My dinner came 11 minutes after others at table and it was BURNT! Sent plate back because it was inedible. Server offered to replace but would take 20 minutes would I prefer a salad!?! NO, just bring the desert you had me order 20 minutes ago. The waiter said he would ask to have it removed from my bill. GEE thanks. Then the staff kept reminding the table that it would be removed from the bill. Never got the coffee I order to go with my desert. I only asked twice. I left a 20%+ tip anyway, not for good service but out of pity. Sorry Roy, your Maui restaurants have not lived up to your original standards or reputation.
(1)Camille S.
Worse bartender ever saw has zero personality plus a glass of house wine is $14 a glass which they pour to bottle to bottle
(1)Nancy H.
Having dined at the Roy's Restaurants on O'ahu, we were expecting a similar, wonderful experience. Unfortunately, that didn't happen. Our issues began as soon as we walked in the door. We arrived 15 minutes early for our reservation, and the hostess told us we would have a short wait. Fair enough, but then she began to seat people who arrived after us WITHOUT reservations. Not right. We felt like we were an inconvenience. And while we we sitting at the bar waiting for our table, it took forever for us to be served. Once we were seated, Elliot promptly waited on us. He knew the menu and could explain everything, but something was lacking. We weren't made to feel welcome and special like we usually are at Roy's. The food was amazing, as always, but the service was missing that special touch. Next trip to Maui we'll skip Roy's and eat at Mama's Fish House instead.
(2)Rei E.
I was disappointed... I've been the Roy's in Oahu and San Francisco where I had two of the best meals of my life! However, this trip to Roy's was scattered... Servers seemed hassled by tons of management milling around staring down everyone's neck, bus boys were rushing to clear our plates before we were even finished, yet drinks were forgotten... I had the "signature" Opah dish.. fish was dry, not enough sauce and the sides were a joke. Three potatoes and a couple asparagus spears. I would've rather had a smaller portion of fish and more veggies and sauce. I had to force myself to finish the overcooked fish. My father in law had the same experience, as he had the same dish. Mother in law had the surf and turf -- BBQ shortribs and shrimp. Hers was the best of all our dishes. Hubby had meatloaf because he had fish all week and said it was dry and not good. Souffle was as delicious as usual so at least the pastry chef is on point! I really hope, for Roy's sake, that we came on an off night. For your money, I'd suggest hitting up Pacific O's in Lahaina.
(3)Suavier Y.
If you've ever been to Roy's in GA or FL in the mainland you should avoid this location. It's a 19th hole Golf Course restaurant. This is not in anyway quality dining compared to any Roy's I've been to. Just look at the bar. Everyone just finished a round and is catching up on the game. You've been warned. The staff is the JV squad. The decor is non-existent. It's a golf course restaurant. Signage and decor is plain. Tables should have table cloths since they're beat up. The menu was missing several items that were online which is a disappointment since I went in for a specific shrimp dish. The lunch menu is lacking in Asian Fusion cuisine. I liked the golf course view. It was quite bright and airy and I just watched the Kaanapali traffic go by. I had the burger. The plate was worn out and The fries were wedges. KFC has them beat. Actually, I wish I could have had KFC instead. The bun was huge and overwhelmed the whole thing. I ended up eating it open face. I ordered an Arnold Palmer since I was apparently in a Golf Course club. It wasn't sweet. I had to add sugar and never got offered a refill or 2nd drink. I was really disappointed. I thought since I was in Hawaii that Roy's would be a treat and should be even better than the ones in GA and FL. It's not.
(1)Darlene R.
It was ok. We didn't find it to be anything outstanding. Just mediocre.
(3)John G.
We ate out just about every night during our weeks' visit to Maui and would rate Roy's as one of the better values with top quality food and service. Bartender was friendly and helpful waiters and managers very attentive and the food was amazing. I have been to many Roy's around the country and in Hawaii and each one has its' own personally and feel. It has the discipline of a well run chain but menus vary to capitalize on the freshest food so it also has a local feel. The golf clubhouse setting offers great views and the place is spacious, Very good wine selection, deserts, etc we will be back to this locale!
(5)Chuck E.
Disappointed. Caesar salad dressing tasted diluted. No taste at all. Cheap cheese. Hawaiian Pork sandwich (not pulled pork) tasted better but it gave my son a stomach ache. Table top not wiped clean between courses. Poor excuse for a golf course restaurant. Avoid it.
(1)Emily M.
I have always wanted to go to Roy's, and have never been. Our honeymoon + honeyfund cash made it seem like a great reason to finally go. The service was impeccable, even though we showed our hands as prix fixe people (we tipped well). The prix fixe menu consists of Frying Dragon Roll, Smokey Beef Brisket, Roy's Classic Roasted Macadamia Nut Crusted Shutome, Melting Dark Hot Chocolate Soufflé with Vanilla Ice Cream. I enjoyed all the savory dishes - the quality was definitely very high, and for a fancy restaurant, the portions were decent. The souffle was amazing, but I wish we could have shared just one of them. Eating one by myself left me waddling out of the restaurant. It's definitely a splurge restaurant, but I think it's worth it.
(5)Andrew K.
We were very excited visiting the, for us new Roy's location. The food was good, not as memorable as our previous experience with Roy's elsewhere. Service was very good. The physical lay out is not exciting, nice view of the last hole on golf course. The overall sense is that of a high quality diner. Not sure we would go back given the great restaurants in Kaanapali and Lahaina area. Roy needs to spend some time putting the soul back into his restaurant chain.
(3)Ish A.
I have been to the Roys in Hawaii kai, Waikiki, and Dallas. As far as food execution goes, this place is TOP NOTCH. Wow, they are really on their game! I highly recommend the 4 course menu. This isn't your common, boring pre-set menu. Each dish is thoughtfully prepared, flavorful, high-quality, and comes out PIPING HOT(if you read my reviews, you already know that's my pet peeve). The tempura fried sushi was better than what I've had at sansei and ko (Fairmont). The mini-short rib and shrimp dish was to die for...literally, the short ribs died, went to heaven, then came back down to earth for my dining pleasure. The fish dish was crusted and cooked to perfection. Next time I will sub the roasted potatoes for the au gratin that comes with the short ribs. Off the chain. This was the perfect meal for my last night but I'm considering going back before my flight leaves tonight because it was that good. Pricing was very reasonable after spending 7 days in Wailea I might add. I will also add that I went to ferraros, nicks, humu, monkeypod, pita paradise, pacific o, and i'o and the food here tops them all. Management here is also doing an excellent job. Roy has the right people in charge and it will continue to give him repeat business for many more years! Thank you for making my vacation memorable!
(5)Georgie S.
We came back two years later but this time the restaurant was located on the golf course. I had the scallops and my husband had he fish trio. We can't complain, the food was just delicious. We had soufflé again and it was just out of this world. We would go back just for he soufflé. If we could change anything, it would be that Roys would have an outdoor area so you could sit in the fresh air. We think the entire restaurant was indoors which was one of the few experienced during our trip.
(4)Blair H.
We dined at Roy's August 25, 2012 and are still thinking about it. Simply the finest of our restaurant meals in years. Brilliant food and service. We ordered a salad and shared the prixe fixe menu with wine. I photographed the salad plus first three courses. My wife, who wasn't hungry, dived in before I could get the picture of dessert, the warm chocolate cake. I'm more interested in the food itself, though the photographs, made quickly and without fanfare -- while being mindful of the light -- are nice to remember the meal by. Sadly, there are numerous poorly composed and exposed images to wade through on Roy's Yelp listing, oldest to most recent. Here's a link that jumps you to #175, our beautiful salad, plus three more pics after that: bit.ly/13fuqBE
(5)Joyce R.
Great meal,great service! We both had the trio which was a great chance to try three different fish with three different preparations.Coupon on yelp for a free chocolate soufflé. Worth the calories! We will definitely go back.
(5)Randall F.
Roy's again provided an excellent evening during our annual vacation to Maui - dinner with friends, great food, very good service. Our friends enjoyed the smaller portions available on some entrees, and the new preparation for black cod (butterfish). The salmon was a bit overdone but very tasty, but the scallops were excellent (#10 diver scallops - wish they were larger); beet and pear salads were excellent, with more attractive preparations than in past years. Our server was prompt and attentive. We'll continue to come to Roy's for a great night out. Still a bit noisy.
(4)Joe T.
boo. Boo. BOO! No "Aloha Hour"? Are you kidding me? I know Roy sold to some other food chain but to not have Aloha Hour here? LAME!!!!!! That is a favorite pre-dinner cursor to any Roy's. Came here expecting to have a couple dinners here but ended up at Honu and Merriman's instead. Boo Roy. Show some Aloha!
(1)Ian C.
So disappointing. I have never sent a meal back in my life until I went here. Nothing is worse than overcooked filet mignon. Especially twice! And the second time was less than half the thickness of the first. They decided for me that I needed a downgrade. But, at least the staff was polite. If you want to feel cool then go...if you want a great mean...go somewhere else.
(2)C K.
This was the worst experience ever at a toys restaurant. My hubby and I have visited pretty much all of the Roy's restaurant on the islands of Hawaii, 2 locations on Oahu and 1 in Kauai. So we thought we would go to this one since we have had such great experiences. 1: we didn't have reservations so we were told we had to wait 20 mins. Ok so we went to the bar to wait. 30 mins later I got up to check on our table and was told our name was no were on the list. Then another hostess walked up and said "oh I thought u guys were gonna sit at the bar so I didn't add you". Huh, um... You were the one who suggested we go to the bar to wait. 2: the bartender was super nice! Can't remember his name but I know he hasn't left the island in 8 yrs. That's the only reason I gave it two stars. 3: hubby scallops were cold, my steak was subpar. To say this was a Roy's restaurant, it is not the best one at all. I will continue to support Roy's, just not this location. Save your money for another location
(2)John B.
I've been to Roy's of Kahana a number of times. The food has always been very good. Last night's experience at their new Kaanapali location was a little below par. The new location is smaller than the Kahana location but still adequate to serve a fairly large number of people who generate a fair amount of noise. The new web site does not include sample menus so if you are not familiar with Roy's, you won't really know what to expect. We had: Appetizers: * crab cakes 7/10 * Ahi & shrimp sushi roll 8/10 Salads * Caesar 8/10 * Wedge w/ blue cheese 7/10 Entrees * Macadamia nut crusted Mahi-mahi 7/10 * Asian style Opah 8/10 Dessert * Chocolate Souffle 9/10 * Pineapple upside down cake 7/10 Other * 2 cocktails * 4 glasses of wine The service was good but there is NO view to speak of and no ambiance whatsoever. It's just short of being in a school cafeteria. The interior could really use a tune-up decoration & color wise. The check came to $225 without tip. Overall, I was a little disappointed with Roy's this time around.
(3)Jon E.
Roy's Kaanapali executes well on the tried-and-true Hawaiian dinner-on-the beach theme. There are many fish and land options with a local twist, there's tropical drinks (and wine + beer too), and of course, the view of the ocean and the feel of the coastal breeze. Though a bit standard, certainly it's worth trying once.
(4)Nafisa N.
The food is okay. The ahi tuna appetizer, however, is AWFUL!! It was so cold and slimy and had a horrible consistency. I threw up after just a few bites of that crap. Words of advice: DO NOT order that.
(3)Linda R.
So delicious. I had the fish trio ... each fish was perfectly cooked with a wonderful sauce or seasoning. Hubby enjoyed his salmon. The gyoza appetizer was yummy. Nice wine list although high -priced. Noisy ... but that's because it's always packed ... because it's so GOOD.
(5)Peter R.
A paradox. First off its a LOUD room. The first table we sat at was nice except water was dripping on our heads. The replacement table was in grand central station with staff rushing back and forth. Ugh. We had the spicy Tuna Roll and ROY'S CLASSIC TRIO (Jade Pesto Steamed Monchong, Blackened Ahi, Macadamia Nut Shutome). These dishes were excellent. We also had the Hawaii Kai Style Crispy Crab Cakes that were like hockey pucks plus two of the saddest dullest desserts. Service is ok - not great not bad. Acid test - go again? Not a chance.
(2)K C.
Amazing!! amazing amazing! Our server Gilbert was the best! So professional and knew everything about the food, wine, and pairings. We waited until our last night in Maui to go here and we are so happy we did. Make a reservation! The servers treated us like royalty and we so professional. It is nice to have one dinner on our vacation where we are treated as if we are paying for it. Even the manager came over and asked how everything was. Totally worth every dollar! We loved Roy's on Oahu and we loved this one even more!
(5)D D.
The staff was friendly and attentive. The spring roll appetizer and the chocolate souffle were excellent! We had the salmon with women noodles and the combo fish trio (I don't remember the actual name of the dish) which wasn't .bad but not great. Overall, a pleasant but expensive experience. I will come back.
(4)Katie M.
Great place to eat, even if you aren't playing golf! I had the cheese burger and it was very good! The staff were all super nice! I would recommend this place!
(5)Janet O.
Roys is very casual fine dining. Sounds like an oxymoron right? Well it is! Fine dining with well really good food. Casual because people never dress up in Hawaii. It's like there's an unspoken code.: HAWAII=Dress Down time! We ordered the Surf and Turf and Seafood Collection. Both were really well prepared and very thoughtfully made. The seafood is fresh. The fish was perfectly cooked. Moist and super tasty. The former was $39. The latter was $34. We found a great Riesling that was at $10.75 /glass. It's a lot bigger than the Roy's in Kona and looked a lot more modern. But I love the coziness of the Kona location. There is no private area here while the Kona location does. Great attentive staff. Easy parking. Nice glass front door. Bar looks boring. I tell you Yelpers. The Kona location just seems really more vibrant. Either way...to each his own island I guess..drop by and say Aloha to this awesome place.
(5)Joel F.
The single factor pulling Roy's Ka'anapali up from 3 stars is the trademark molten chocolate soufflé. I am a sucker for it. Otherwise typical Roy's fare. Great seafood well prepared. Service is impeccable and timely. This experience there were a couple misses, particularly the Caesar not being very Caesar...lack of flavor. The beet salad though was a pleasant surprise. Overall, if you enjoy Roy's dining experience it won't disappoint but no revelations to be found.
(4)Sharon Q.
Roy's What can I say? We took our friends for dinner more or less because of nostalgia. We had taken our kids there 12 yrs ago on a trip to kaanapali, so wanted to do it again. I was prepared to be disappointed, but was pleasantly surprised. The cocktails were spot on, Gin and Tonic with Hendricks and a slice of cucumber, so refreshing. We ordered the dim sum canoe, because we are from Vancouver, and because we wanted to be kinda cheesy. Spring rolls, poke, lumpia, ribs,shrimp. Really great. Lots for 4 of us. Kids would love this too. One of the guys got the wagyu meatloaf, which was one of the best I've tasted. Came with onion rings. The other had the short rib, fantastic. The seafood risotto was sublime, light, scallops perfect. I had the macadamia crusted mahi. Dense, perfectly cooked. Came with pasta which seemed weird but tasted good. We used our yelp coupons, and had the choc lava cake. Super chocolaty, and I actually took half of it home! Hubby had the fresh pineapple upside down cake, which I'm going to knock off when I get home! Glad we came, would def come back. Waddled back to our hotel.
(5)Nucky T.
WOw what great service mixed with fantastic food! I went there for a romantic dinner and Roy's was the perfect ending to a relaxing vacation. We got the sushi appetizer- it was terrific! The wait staff helped us in a timely manner, they were courteous and really sold the sizzle. Roys has a big bar that's a good area to watch a game. They are close enough to resorts to make it walking distance if you get too sauced up. This is what you'd expect for a place that charges out the @ss for food. It met or exceeded my expectations for an upscale asian-fusion restaurant in Maui. I couldn't ask for more.
(5)Sadia A.
the butterfish!!! loved it, I can still take the flakiness and tenderness of the fish. It was a wonderful experience. Highly recommend, for couples and families alike since the atmosphere lends to both. Our staff was courteous and make recommendations as it was my first time there. The wine section is limited but the staff helped us with pairing choices. Highly recommended!
(5)Monica N.
Came here before they close for lunch. Service was extremely unbearable--- S-L-O-W! Wtf.. Our pre-made crab cakes came in a flash- our entrees been 20 mins.. And i'm starving... No food yet Good thing, you get a view of the people golfing to pass time
(2)Jesus H.
A true 5 star experience. Awesome seared tuna and my wife ordered tofu. They have a complete vegetarian menu for those who do not eat meat. The service was awesome. The waiter ran through each special and gave an overview of all items. We were blown away by the quality of the good and the experience. We arrived at 5 before they opened and sat at the bar. By 5:45 it was a full house. It does get loud, so if you are old or hard of hearing maybe try and go later in the night. Such a great experience though.
(5)Megan I.
This was a treat. Exactly what I wanted it to be, all of the various fish was amazing. Respectable sake selection, excellent service.
(5)Lacey W.
love this Roys! Get the miso butter fish or the ahi tuna steak. Wonderful! Cocktails not so great.
(4)Suzi T.
The $55 menu for adults and $12 menu for the kids is the way to go. The only reason why I'm giving this 4 stars instead of 5 is because I either ate too much or the food was too rich for me, because I was feeling "full" until the next evening, but the food was excellent! The prix fix menu for adults include: Fried dragon roll Braised short ribs and Shrimp Macadamia nut shutome which is a Hawaiian swordfish. While I'm not a fan of swordfish, this kind was moist, not very firm and very good with the lightly battered Mac nuts. It didn't even seem like Mac nuts! The kids menu had a a selection of main courses kids could choose from. My son loves meat so he chose the braised shirt ribs and it was a huge portion. His eyes lit up and he gobbled it up! Thanks, Roy, for a wonderful meal! Aloha!
(4)Benjamin I.
sadly this is not the same Roy's as a few years ago. the good: the poketini was excellent as was the beet salad the bad: the macadamia nut mahi mahi needed a lot of seasoning the ugly: just about everything else. it seems as if Roy's has lost its spirit. they used to be in a much nicer location. their new location: in a golf course clubhouse??? the staff seemed very unorganized, and the feel of the place was completely lacking. hey Roy's corporate: you may want to visit unannounced and see the mess this place has become.
(2)Akshaya M.
Food was OK. Not many veggie options, which is often a con for me.
(3)liz n.
Great place for kids. A delicious meal every time we come. Love the misoyaki butterfish! A dish that is to die for.
(4)Katherine B.
Love the new location in Kaanapali. Beautiful golf course views and a great sunset. It's a busy place which is always a good sign that the food is good. Our server was friendly and knowledgable of his wine list and detailed menu. Dinner was delicious. But of course our favorite thing at Roy's is their chocolate soufflé. It is a must!!! Overall Roy's is one of my favorite restaurants on the west side of Maui!
(5)James G.
Had Loco Moco meatloaf after a round of golf. It was absolutely amazing! Washed it down with a few great local amber ales. I highly recommend this place.
(5)Andrew H.
Great food and customer service. This was my first time year after 10 years going to Maui. Price was good compared Ruths Chris. The drinks are good and the crab cakes are fresh and good. The main meal is great, short ribs. The desert was amazing. My wife had pineapple upside cake and the macadamia nut tart. The view is nice overlooking the gulf course. I will go there again.
(5)Dee B.
Roy's never fails to satisfy my seafood appetite. Their Ahi is delectable and anything else on the menu is superb!
(5)Sanshi S.
Food was meh. Way overpriced, even for Maui! Slow service. I ordered off the vegetarian menu because I am a vegan. The vegetarian spring rolls are so bland, I have never had anything so tasteless. It was just like someone took Costco salad and tofu with no seasoning wrapped it in rice paper. The ponzu dipping sauce was also basically tasteless; it was like water. I ordered the grilled tofu for dinner. It also was very bland. The portion size was average. I was really surprised at how small the portion was given the price. Our server was nice and I am pretty sure things were only slow because of the kitchen. Lastly, the decor sucks. They keep it dark to disguise the fact that it is just like any other Applebee's or chuck wagon restaurant decor.
(3)Scott D.
Great food and a great price for Maui. Very good service, excellent fresh fish and steak. They do have the best chocolate soufflé I ever had. I would certainly recommend this restaurant to anyone.
(5)John R.
I have been a Roy's fan for many, many, years and now finally made it to a Hawaii location. The menu is slightly different than what we are used to but the layout is basically the same. Though different the Roy's Style Dim Sum Canoe for Two is still a win with Shrimp Gyoza, Baby Back Ribs, Lumpia, Shrimp Stick, and Ahi Poke as well as the main course of Roy's Classic Trio - Jade Pesto Steamed White Fish, Blackened Ahi, Macadamia Nut Crusted White Fish - again, a little different from the mainland locations but still a winner. Then to end the meal the chocolate soufflé cannot be missed! As I understand it this location (I guess move is a more appropriate term) is still relatively new and thus there were a few kinks still in the system but nothing that hurt the experience that we have known as Roy's.
(4)Sincer J.
Excellent dishes!!!! The flavor is top notch, and the service is outstanding. Would definitely recommend over and over again.
(5)Becky T.
The food was amazing!! I had the seafood collection and all was delicious. Looooved the local white fish. My husband had the filet which was delicious as well. Mother in law has the short ribs which just might have stolen the show! Fall apart with the fork. We started the meal off with ahi tuna and it was also amazing. I would highly recommend this place for anyone for some amazing food and great atmosphere.
(5)Mike M.
Been to Roy's a bunch. I find their food to be very consistent. Szechuan ribs as a starter, wedge salad, some tuna and Mahi for our entrees and, of course, the soufflé for desert. You know exactly what you're gonna get here, at least I do. I like the new location. The old location was arbitrary but was somehow still mildly charming. I will say, we had very good service until our server had 2 other tables, then his attention plummeted. The experience would have been close to flawless otherwise. We'll be back.
(4)Jeff M.
Okay guys, I LOVE Roys! Ive been to the one in Baltimore, Philly, Hawaii, and NY(now closed)! The 5 star im giving is for the food! Atmosphere on this Roy's location was 2 stars! I will tell you why. The moment I walked in, I wasnt sure whether I entered a restaurant or an amusement park. People were on top of each other, crazy kids running around screaming and playing. I knew it wasnt going to be one of those private moments with my honey when I sat down and I thought to myself, did they seat me with another couple? If this guy next to me was any closer, he wouldve been in my lap! Then the other customer next to me had a little boy who took my jacket and wore it! Im telling myself this is a nightmare, but you know what? its all good coz the food was going to be amazing. And the food was amazing. I ordered my usual Steak! Well done! was it juicy? Hell yeah it was! Blew me away again! My sweetie pie had her usual macadamia crusted mahi-mahi whooo wheeee! She fell in love all over again. Dessert? OF COURSE! Im telling you now, if you leave without having their famous Chocolate lava cake, you just wasted your time there! This is the dessert that can change someone's life. You cant MISS it! I tell you again, YOU CANT MISS IT! We ordered our usual 3 lava cakes. Yes, the server had to confirm to both of us that we ordered "3". I said "thats correct", 2 for me, and one for my lovely girl over here". First bite of the molten lava cake, hmmm hmm hmmm PRICELESS! Im ending it here. Thanks Roy! You da MAN!
(5)S B.
Excellent food, service and atmosphere. Also very kid friendly. This is a favorite on Maui and we will definitely be back. Loved the appetizers especially the crab cakes, beet salad and ribs. Main dish (macadamia crusted fish) was just okay but in general we enjoy appetizers more.
(5)Mark Y.
Please don't advertise happy hour, then not have happy hour. Please don't over charge and act like a wanna be fine dining place if you're not. Please go see how Merrimen's executes a dining experience.
(1)Brian C.
On July 7, 2014, my wife and I had a 6pm dinner reservation at Roy's . The hostess was professional and friendly and although the phone was busy, she had the courtesy to acknowledge us and asked us to wait one minute. We gave her our name and she escorted us to our table. Our waiter "Dennis" quickly came and patiently explained their cocktails and took our order. Upon returning, he explained the options that the menu was divided into, my wife ordered the "classic trio" and I ordered the scallops preceded by the "blt"salad. We were both thoroughly satisfied with the way it was cooked and by Dennis' guidance. Of course we had to share the soufflé . We highly recommend the experience and hope everyone follows suit.
(4)Kitty C.
Food Social. Not recommend the ahi deep fried sushi rolls. Very disappointed, with the unwanted gas later.
(3)Costa A.
Party of 7 (2 kids) for 6pm. Seated right away. Nice views of the golf course. Three ordered the 4-course prefix for $55 and two of us ordered the scallops. I had a chance to eat a bit of my wives prefix as well as my scallops. The first course was a dragon roll which fried. Very bland and mushy. Second course was mac nut crusted mahi. The sauce was good, but fish was very dry, even for mahi. Third course was the best of the bunch. Grilled shrimp with braised short ribs. Short ribs were melt in your mouth good with a very rich creamy sauce. Scallops were really disappointing. The scallops themselves were cooked decent, the the hash it came with was just odd. Potatoes and peas, carrots and onions that just didn't work at all together. Just seemed like a very odd preparation for sweet scallops to be paired with. The sauce broke as well so it was an mess of look and taste. Desserts were great. Molten chocolate cake and pineapple upside down cake. Kudos to our server who treated our kids very well though. One thing I did like was the kid 4-courseprefix meal. They start off with a couple squared of quesadilla, then the second "course" was some vegetables with ranch, then the main course of pasta, then an ice cream cookie. $12 was a bit more than you would normally pay for a kids meal, but the experience was pretty cool for the kids who ate like we did. All in all though, the prices didn't justify the meal. One drink each, total of $380 for 5 adults and 1 kid meal. Much better meals to be had on the island for much less.
(2)Russell C.
Ok so I've been sitting on this review for a little bit, mainly because I've always loved my experiences at Roy's. Absolutely loved it when it first opened the original in Kahana. Loved it again when I had it in Waikoloa. But this time at the Kaanapali location (The original kahana location moved here a couple months ago) our experience was not up to the Roy's par. Firstly, our appetizers (beef skewers, shrimp and pork lumpia) were really bland in flavor. Had the Caesar salad which was pretty good, I like the way they did the salad with whole romaine stems each brushed with dressing and layered back on as if it were on the stalk and finished with a white anchovy on top. Then came the entrees the whole reasoning behind my rating. We had the Ribeye and the famous meatloaf. The Ribeye - now we understand that they are using Singaporean pepper which is a strong flavor, but this ribeye tasted like it was marinated in white pepper overnight enough to make the biggest steak au poivre lover cringe in anguish. Although it was perfectly cooked at medium rare. The Meatloaf - ok so I've had this before at both the original kahana/kaanapali location and at the waikoloa location. Both times were amazing! So this time I'm expecting the same great dish but what comes to me is four round slices of dry flavorless meat, gravy had good stock flavoring it but felt as if it wansnt salted at all, and the broccoli had old black spots on it. Just a big let down for my whole meal. Dessert was good as usual chocolate soufflé for me and a sort of hot banana oatmeal with streusel topping which were great. Hopefully it was just an off night because we've always had great experiences here, just not this time .
(2)Karen N.
We went to the new Roy's location in Ka'anapali on Saturday 25th. I don't even know where to start. The previous week we had reservations for Sat night. We made them a week prior. On the day of the res we got a call that the restaurant was moving and wouldn't be open. Didn't they know that a week earlier?! Anyway, annoying but okay, we made it for the following Saturday instead as they would be in their new location. I think they should've spent more time getting it ready. Horrible atmosphere. Lame golf clubhouse. No decor. Cheap wooden tables in a big open room. Loud golfers at the bar which is all part of the big room. It was awful. If I'm paying $300 for a meal, it should be in a decent room that isn't incredibly loud and super casual and cheap looking. I only hope they plan on redoing the room but I'm guessing not. Food was good but not great and not the best menu I've seen at a Roy's. Pretty disappointing overall. I hope they get it together.
(2)Jenna K.
When we decided to vacation in Maui, I was excited to go to Roy's. I have been to the Anaheim location, as well as the location in Orlando. Both stand out in my mind as top notch restaurants, both in terms of food quality as well as ambiance. I was dying to have their signature edamame and, of course, the chocolate souffle. I was very disappointed to find that Maui's location did not even remotely compete with my previous experience. Atmosphere: Instead of the romantic sophistication of other Roy's, this location feels like a giant diner. We were first seated directly under the AC vents, and had to move locations, as it was far too chilly. There isn't anything in terms of atmosphere. No candle light. No dimmed lights to speak of actually. It just felt cheap. Food: Edamame was served cold, and lacked the sweet, hot flavor of other Roys. Actually, they lacked flavor entirely. I'm trying to recall whether the other locations serve warm or cold edamame, but as a rule, I prefer warm. The pear salad was deconstructed...I get it, totally artistic and looks nice. But if I wanted to make my own salad, I would have. The dressing wasn't very flavorful on top of that. Pretty disappointing. I'm also pretty sure that it was supposed to be a poached pear...but it wasn't. My husband and I eat fish occasionally, but are mostly vegetarian. The vegetarian selections are laughable, especially in comparison to other Roy's. We ordered the fresh rolls with tofu for our next course, and found that lacked flavor also. There seems to be a theme here. For our entree, we split the hibachi Salmon. It was decent, but we definitely have had better salmon here on Maui, as well as back in Seattle. I honestly couldn't tell you what the sides were, they were pretty forgettable. The only reason I wanted to go to Roy's was the souffle, and they didn't eff that up, fortunately. Still very yummy. Come to this Roy's, and get a cocktail and dessert, and ignore the food. Service: Meh, I have seen better at other restaurants. But Roy's usually has such a high caliber of service. Maybe its the laid back island style, that is a bit of a turn off when you are ready for a little more class, but I found service to be lacking as well. Roy's Maui gets two stars for the souffle... :/
(2)Serge B.
great place! we came here because of the alaska air coupon. Butter fish is amazing!
(5)Tom And Sandra G.
We had a wonderful dining experience!! Brandon was AWESOME: taking the time to review the menu with us and make excellent recommendations. The crab cakes and the ginger chicken gyoza pupus were outstanding and the braised short rib was phenomenal. I can't believe that is an entree for one person. We shared all of this for two and couldn't finish it all. Of course, we had to save (or just make) room for the fabulous chocolate soufflé!! Divine. As wonderful as the food always is -- at any Ray's, this visit was truly set apart by our waiter Brandon and his excellent support team. Our drinks were never empty, the table always clean, and they made the dining experience so relaxed, focused, and effortless when the restaurant was extremely busy. All of our courses were perfectly timed (and perfectly prepared) and this truly was the perfect meal for our last night on Maui.
(5)Brenda B.
Roy's is a good way to end a fun week in Maui. The wait staff were all attentive and friendly.
(4)R. M.
Service: Excellent! Food quality: again excellent!Atmosphere:Open floor plan with views of the golf course. Noise level was low. Not really a romantic setting but my wife and I still very much enjoyed the experience.
(4)Steve R.
Ok, I am a huge fan of Roy's Restaurants. I've eaten at Poipu, Hawaii Kai, Waikaloa, Kehei (when it was open), Kahana, Spanish Bay, and San Francisco. When I realized the Kahana location had moved to Kaanapali, I quickly checked Yelp. To my surprise, there were some pretty negative reviews! I decided to say nothing to the 5 members of our party and see for ourselves "What was up?" We had a 6 o'clock reservation. We were greeted promptly and seated. We didn't have the gauntlet like greetings of "Welcome to Roy's!" that we have experienced at Kahana. The table was large and comfortable, looking out at a great view of the golf course. Now, with the exception of Spanish Bay, most Roy's don't have a great view and are in shopping centers. Ambiance was fine, not as fancy as many Roy's, and the crowd was dressed nicely (not the backwards baseball caps described in other reviews). Service was excellent. Right up to the standards Roy's has set for years. The food, exceptional, with orders of Gyoza, Duck with sweet potatoes, and Ahi Carpacio as appetizers. Dinner orders included the Roy's Trio of Ahi, Mahi, and Ono. An order of the short ribs complemented the fish dishes. Of course we ordered the famous chocolate souffle, probably the greatest dessert of all time! In conclusion, we were happy and very satisfied with our experience. Hopefully you will enjoy Roy's too...
(5)Patty N.
Fantastic dinner! From appetizer to dessert, best meal we have had in Maui. Would certainly go back.
(5)Cougar S.
They like to think of themselves as upscale but they miss the mark except for their prices. They're astronomical. The seating was cramped and the service was only fair. The portions are really small, so its best to eat before you go. Other than the portion size the food was outstanding which earned then a star back for a 2-star experience.
(3)Heidi P.
How can you not give Roy's 5 stars! I have never been disappointed in anything I have had here. I usually get the Mongchong served Chinese style. Yum! Delicate fish with just the right amount of flavorful sauce! My dinner mates had the Opakapaka and Short Ribs! The Maui Roy's recently relocated to the ka'anapali golf course - where the club house used to be. I quite like it - it has a more home feel when you enter the restaurant. With tables and booths available and plenty of great views from any where in the restaurant. The prior location felt more like a business setting with it's darker lighting and cramped seating. The service was great as always and the parking was ample! Which is wonderful! The price is always on the high side, but they are now offering Prix Fixe menu items, for those of us that can't always afford to come here but what a fabulous meal at an great price! You always feel like you get your money worth that is for sure. It is great for special occasions, dinner for 2, or a family get together. Just remember to come hungry cause the portions are decent and the selection is mouth watering!
(5)Joshua L.
This is supposed to be some kind of famous restaurant. As a matter of fact, there are at least two others near where we live in the OC. Anyway, this review is way overdo. We went here while on our honeymoon in 2005. It was a nice dinner but not what we expected. I remember having a shot of tuna tar tar which was fresh and delicious. I also remember one scallop in the middle of a giant dish. That actually cracked me up. Then there was some kind of a meat dish with some tasty sauce. Not one of my favorite spots. Portions were too small (but then again it might have been a tasting menu). The flavors were just OK.
(3)Jessie M.
Very mixed feelings about my experience here. On one hand, it was New Year's Eve with a prix fixe menu which I wasn't expecting and also didn't expect how busy they'd be and behind on service. On the other hand the atmosphere was good and our server was incredibly nice to us, even gave us two free souffles because of our long wait between courses. He apologized through out the meal (not like it's his fault at all), but when you're paying that much money for this food, you shouldn't be waiting 40 minutes for each course. One of the appetizers came out with uncooked chicken so had to be returned. Again, not our server's fault but I think the kitchen was flipping out. Anyway the carpaccio and foie gras appetizers were awesome. The misoyaki cod was good as well as the ribeye with shishito peppers. The short rib was over the top rich and GIGANTIC. I mean seriously if you can finish that thing you may die. The bill was very large and not sure it was worth the price tag.
(3)Chris O.
Roy's is definitely and experience you should have especially when in Hawaii. The fish dishes are always good (my GF had some very tasty black cod) although I went for the maui raised free range steak which was also very tasty. I like how things are plated (sauces around the dish usually instead of swimming in it). The service is excellent. I don't like desert but those chocolate soufflé things are amazingly good (but for me I only needed 1/3 of one to feel satisfied)! All of this being said it is very pricey and for me if I'm going to blow $50 a head I'd rather get sushi 9 times out of 10. But if you have the money check this place out.
(4)