Bouchon’s Hanalei Menu

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Sorry, We are updating this restaurant cholesterol menu details.

  • D C.

    We came back here because last year we were happy with the food and service. We showed up at the lunch hour and were promptly seated. Even though there was only one other party there we were totally ignored after we ordered. Waited to the end of the meal before they even offered us a refill of water. The waitress was more concerned with talking with the other waitress while drinking her organic smoothie. The hostess had pitchers of water and when she looked at our table ignored us. Food ok. Don't order the crab cakes. Will not come back a third time or ever again.

    (2)
  • Wendy W.

    My friends and I were in town for business for the past week. Bouchon's provided one of the best meals all week. I enjoyed my sushi spider roll and tuna Nigiri. The portion was plentiful and delicious, and provided enough to share. The service was really friendly and prompt. Everyone enjoyed their meals. I highly recommend it!

    (4)
  • Chris L.

    POSITIVE EXPERIENCE FOR US There were a lot of bad reviews for this place but we decided to give it a shot when we were in Hanalei for the afternoon. We thought it was really great and we are somewhat picky eaters. FOOD - I had the Dynamite Sushi Roll and my girl had the fish and chips. My sushi was amazing -- the fish was so fresh but presentation and flavor was spot on. The wasabi was even shaped into a cute little leaf. I appreciate details like that. My girl's fish and chips was also really good. The batter wasn't greasy like a lot of fish and chips can be -- it was cooked really well. SERVICE - We got right in around 1pm without waiting. We had a table in the middle of the restaurant but still enjoyed the open / airy quality. Our waiter was attentive enough and made great recommendations for us. OVERALL- I'd definitely go back again.

    (4)
  • Ryan L.

    Stuff floating in ice waters to start, cockroach in hallway to restrooms, and hair in mai tai. Do the math.

    (1)
  • Natalia G.

    Great location for people watching while sipping beer or a cocktail drink and maybe a salad. Thats about it. Food quality is mediocre, tables are sticky and wait staff bit strange.

    (1)
  • Adam M.

    Unless you are just going for drinks, don't bother with this place. Against my wife and our guidebook's advice our group booked dinner reservations for 9 people on a Friday night. It was pretty empty which should have been our first clue. My wife and I ordered the calamari with looked like cheese sticks when they arrived and was pretty under cooked. They were obviously frozen as is probably 70 percent of the menu based on what i saw the rest of our party eating. I would guess even their "signature" beer battered ono comes frozen based on the taste. I ordered the ribs and fish which was also sub par for the price. I asked to substitute sweet potato fries for regular fries and they charged us for a full side order. Not only was the food bad but the service was awful as well. Two people in our party ordered sushi which didn't show up until 10 minutes after everyone else was served. When I complained I was told they were separate kitchens, which is no excuse. I told them to nix the sushi my wife ordered but it still arrived even after i cancelled it. So I sent it back. They still tried to charge us for the avocado we ordered with the sushi that was cancelled. I don't typically bother writing reviews of restaurants but this experience was exactly as our Kauai Revealed book said. Sub par service and food that is overpriced and not fresh. The food here is a sad version of bar food. Do yourself a favor and eat at Hanalei Gourmet or The Dolphin. You'll have a way better experience.

    (1)
  • Carlos M.

    Drive there this evening to get some take out, despite advertising take out I was shocked to be told that "they were just too busy to do it tonight". Worst customer service experience I've ever had at a resto!

    (1)
  • Ani J.

    We were staying at St. Regis, so decided to drive around the Hanalei Center for lunch. I am a vegetarian, so when I saw that this restaurant had a vegetarian falafel sandwich, I got excited and decided to go in. The ambiance is great. We got seated at the window overlooking the mountains - amazing view. Our server was friendly but very forgetful. He kept saying 'oh I forgot to bring this...hold on'. Then he would disappear for 10 minutes. I ordered the 'Hummus Sandwich'. I must say, it was one of the worst hummus sandwiches I have had. The hummus was very liquidy and kept dripping out of the tortilla. From my experience, hummus is thick and sticks to the bread. The veggies were just cut raw and put in the tortilla. The sandwich had no flavor. I couldn't even taste the hummus. I also ordered a side of fries, but the waiter brought it out without ketchup. I had to hunt him down and after 10 minutes when he appeared, I asked for ketchup. He went back, didn't return for quite some time, and had forgotten the ketchup. By that time, I had finished half of my fries. Perhaps the other food on the menu is great, but as a vegetarian, I was disappointed. If you are a vegetarian, I would go to some of the pizza places around the area. I would hope that the chef improves on the vegetarian options, so people like me can come and enjoy the food.

    (3)
  • Rob O.

    We had two great meals here. Not sure why they are not ranked higher. Lunch was great and they had a nice sushi menu. Order the special rolls and you will not be disappointed.

    (4)
  • Joy B.

    Took an hour to get our food and we were told our ticket was lost. We weren't even here during a rush hour. The waitress never checked on us until the hour mark and our drinks were empty for over a half hour

    (1)
  • Aaron W.

    The visit started off slowly- waited at least five minutes before the waiter came to our table. The sampler for lunch was incredibly delicious! It consisted of a rib with barbecue sauce, coconut shrimp, fresh fish, chicken, fries, & Hawaiian slaw! I wish I were here longer to check out lunch each day!

    (4)
  • Phillip P.

    Great service. Excellent Mai Tai for happy hour. Perfect timing Tyra Jade was the best.

    (5)
  • Don G.

    5 stars for the Sushi, 5 stars for Michael, Server extraordinaire. 1 star for the Neutron Bomb that may go down in history as the smallest cocktail I have ever been served. On a brighter note try the Samurai Burrito, a unique sushi roll, lightly Panko'd and flash fried. Truly the best sushi roll I've ever had!!

    (4)
  • cindy b.

    Nice view. I ordered their hamburger which is good. The only problem was the cook forgot to cook it? So rare, I couldn't eat it! Very unhappy when you go to a Resturant, and pay high prices, but ya can't eat it because they forgot to coooooook it!!! :((. Other than that, I would recommend the place. Hopefully the cook gets it right for the next customer?

    (2)
  • Victoria B.

    Great view, great service, but the fried calamari pupu was the best we've ever had anywhere in the world. Dipping sauce was delicious and different from everything else. Calamari was thick sliced and battered lightly. Not greasy and cooked perfectly. We could go back everyday for lunch, but we have to go home to the mainland.

    (4)
  • Nate H.

    Service is lacking. A tip is automatically added to the bill, which is typically fine. However, the experience was NOT tip worthy. Plus, I checked my credit card bill and saw I have been overcharged.

    (1)
  • how i.

    Mediocre at best. Tourist trap! Food = meh. Service = poor. Establishment seemed shady. Paid for pre dinner drinks at bar, drinks were subsequently added to the dinner tab. Service seemed super rushed but food came out really slow (even on Hawaii time).

    (1)
  • Lisa W.

    Great place for dinner. We've been back twice during our week long stay. My husband said his dinner tonight (the special) was his best meal all week. Try to get seated by the open windows & you'll get the most amazing view. We had Michael as our server one night and Louie the second visit & both were great! Highly recommended!

    (5)
  • Amara W.

    We came for a random dinner, made a same day reservation for a window table which we got, but the windows were actually closed so all you could see was the reflection of the bar, haha. I ordered a cocktail, he ordered a beer. The beer you can't get wrong but the cocktail was so gross, watery, milky vodka with nutmeg on top and three coffee beans. I took one sip, tried to persevere but threw in the towel and told our waitress it wasn't very nice. She swapped it for frangelico and lime and both were taken off of the bill, which was really nice of them. The food was ok, a bit oily. And it's a bit pricey for what you get, but they've got some intense rent to cover with that location. Dessert though was delicious :)

    (3)
  • Matthew H.

    I am a little late in writing a review for my experience at Bouchon's--I came to Bouchon's on Wednesday June 4 of this year, but I believe I have something helpful to discuss. My parents and I were given a table and asked to be patient. We were all very thirsty after having come from a nearby beach, but 8-9 minutes passed and no one had come to greet us at our table seated immediately in front of the sushi prep station--our arrival was early, at approximately 5 PM--or to give us water. Meanwhile, another table was sat near us and a waiter immediately came to greet thistable and offer these newer patrons beverages. A minute or two more passed and two waiters were arguing over who ought to take my family's table. I immediately walked out because 10-11 minutes should not go by before someone--anyone--comes by to offer a customer a beverage. I have spent many years as a waiter and such a move is a faux pas in my eyes. A table should be greeted and offered a beverage within the first few minutes. Buyer beware

    (2)
  • Reyz A.

    With its open air windows, from the outside it looks like Senior Frogs on Avenida Revolucion in TJ, but once I got up there, the breeze and the view of the Napali waterfalls from afar hooked me. I ordered rice-less sushi called Osaka 2 Me (tuna, ebi....) a huge roll for about $20; then Hanalei Roll (tempura shrimp on the inside, fresh ebi on top--for the roof of your mouth--,avocados...) + pina colada. I would say, Kauai being surrounded by water, sushi was fresh; the Hawaiian breeze through the windows -- fresh; the view of the Napali mountains makes this place 5 estrellas. It would be like having dinner at a fine sushi place in San Francisco with the view of Yosemite's bridal falls in front of you...this may be holiday bliss, but I liked this place.

    (5)
  • Kana C.

    Horrible restaurant. This is coming from a LOCAL. Very unpolished restaurant. Customer service is absolutely need help. I got approached by a employee with a hostel attitude.

    (1)
  • T G.

    Friendly service, good fish and chips (nice firm fresh Ono). Sushi and poppers fail due to disastrous mushy rice. Bland crab cakes.

    (3)
  • Frank H.

    Food was great. A little pricey but to be expected. Service was horrible. Some of the staff needs to stay off the stuff and focus. Waited a very long time for food and drinks. Wont return.

    (3)
  • Chuck K.

    I've been coming here for years and never climbed the stairs to Bouchon's. That's an error I won't repeat. Best calamari I've ever had. All of the Pupus look great, back for more! Paul is awesome!

    (5)
  • Levent T.

    Be patient because the food is worth the wait! The only down side on this place is they struggle to get the food out and empty tables sat. It is the only thing keeping it from getting a Woohoo. However, the host is extremely polite and on top of keeping you posted on when you'll be sat. She was even polite to the people being nasty to her! Had three different servers out of the four nights we visited. Two of the three were great and helpful with our questions...the other just met expectations. As for the food...ribs are tasty, but, ask for the sauce on the side because it is like a kicked up ketchup so best to save it for your fries... fried fish yummy, crispy on the outside and flakey on the inside...seared Ahi was nice but the mango salsa and dressing was sweet with a spicy punch to the lips (made the top 10 of items eaten this trip)...their creamy sauces for the other fish dishes are quite indulgent...the fried calamari perfect and comes out quick if you've been waiting to get something in your belly...sushi quite nice and best to choose a roll with a multitude of ingredients. If you can handle the wait for a table or your dinner and channel some Aloha spirit you won't be disappointed. Every time we went the food came out fresh, hot, well plated and tasted great. Not too shabby on the price point versus other spots around taboot!

    (4)
  • Mrs. S.

    They don't do sushi. They didn't really have fish options either. Hubby got a burger that didn't even come with fries. My fish and chips were fine. Waiter got more friendly closer to tipping time.

    (3)
  • Victoria M.

    I don't understand the 3 star rating! This place is awesome! This is the second year in a row that we have vacationed in Hanalei and this place has been fantastic both times. -There usually isn't a big wait so that is a huge plus considering the wait everywhere else. - The food is fantastic! We have had the sushi and that was good but the grilled fish is out of this world! The macadamia nut crusted Ahi blew me away! Have it with the red potatoes! -The wait staff were fantastic!! I was a sever for 10 years and I can be a bit critical if service sucks and each time we've eaten here they were awesome. Our water glasses were never empty and the cocktails are great. - The open window seating is perfect! Each time we were seated at the window and were able to enjoy the beautiful view of the mountains and enjoy the warm Kauai nights! I almost don't want to leave this review because it's our gem! We like not having to wait haha! Next time we are here we will defiantly come back!

    (5)
  • Andrew W.

    We were looking forward to this dinner all day as we made a reservation that morning. Our window seat had an uninspiring view of the rainy parking lot. The excellent Maui Brewing Co Big Swell IPA distracted me enough though. I ordered the Yellowfin Nigiri and the Teriyaki Chicken. The former was a little dull and at room temperature which oy highlighted the slightly too fishy element of the yellowfin. The terriaki chicken was nice, inoffensive and forgettable but it was everything it described on the menu. I'd probably just go here for lunch next time, on a hot day I imagine the window seats, with mountain views, would be quite something.

    (3)
  • Pam M.

    I was skeptical based on reviews. .. service was a little slow. I got the miso tofu salad and it was hearty and really tasty. Nice having an open air place to eat a bite.

    (3)
  • brian p.

    first off, best service anyone can ever expect. thank you michael! we came back because of you. secondly, freshest most creative sushi ever. and since we only had it here on the island, we're talking about better than anywhere, even where we are from, so. cal... we've been coming to Kauai for years, but this year, 2014, we visited bouchons twice. couldn't ask for anything more. if you're in hanalei, we highly recommend eating here. even the kids loved their meals. as long as michael is your server, I can guarantee you will enjoy your visit. but if you don't have michael, I'm pretty sure you'll have just as good of an experience. five stars all the way around.

    (5)
  • Alexa H.

    Gotta say, the food was awesome, but the service was terrible. Wasn't too busy during lunch rush, either. My wrap came out 15 minutes before my husband's sushi (just a few nigiri rolls--not too hard to do). After prompting our waiter who, of course was no where to be found, he went to check on them and sure enough, they were waiting at the sushi counter. The worst part was, when he set down one of the nigiri, the fish flipped over on the plate and the waiter picked it up and moved it into place with his bare hands. Disgusting. I really, really liked my food, and my husband said his sushi was good, but I don't think we will be returning here.

    (2)
  • Brian Y.

    Horrible ribs, not even sure what animal it was from. Full of cartalidge and gristle. Salad was soggy, dressing was really bad. Service was good, but food was gross all arround. Left my stomach upset and my taste buds angry.

    (1)
  • Autumn H.

    First let me say, the food is delicious. My family has been twice this week and we loved everything we ordered. Another plus is the AMAZING view of the mountains while you eat. I laughed at the person who complained of the view of the parking lot, because if they had looked beyond the parking lot, they would have seen the beautiful green jungle background. That said, don't come here if you are in a hurry, like most places on the island, the service is a 3/10. And definitely have a reservation, they will be grateful that you did and you will get seated much faster. My favorite dish is the seafood Alfredo and the Hannalei roll.

    (4)
  • Nicole W.

    Solid fish tacos for lunch. I was more impressed with this lunch than many of the 4 star places on the north side. I think some of the yelpers on Kauai are ass backwards to be honest. I live in a foodie city (San Francisco) and some of the "awesome places" were so-so and this place was solid.

    (4)
  • Shannon D.

    Food was good but unimpressive. Service-- terrible!! Food may have been better and gotten a higher rating if the service wouldn't have been so horrible!!

    (2)
  • Scott J.

    We were headed to Chicken in a Barrel and decided to kick it up a notch and go here. Well I did, my wife reluctantly agreed and she was right. Mai Thai so so. We returned the clam chowder because it was cold and mostly flour. The Caesar salad used warm wilting lettuce. We had a taster platter or something with a couple of ribs, a chicken strip, a fish strip, and a shrimp. That was not bad, and in fact the ribs were really good. If you want ribs and a beer, this place would be perfect.

    (3)
  • Lisa M.

    It wasn't that bad. How can all these yelpers be so negative when they are hanging out in paradise? Nice Mai tai, good view of the mountains and good fish taco.

    (3)
  • Greg N.

    The sushi here is amazing . Ribs & Fish are also outstanding . If you get Michael as your waiter them you are really lucky, he has great energy and will treat you great!!

    (5)
  • Erin M.

    We came in despite the 2 1/2 stars. We were here 2 years ago and didn't remember it being 2.5 stars bad. We were right. I dont get the bad ratings... Our server was a little on the spacey side in personality, but very helpful and very prompt. So we'll call him an "interesting dude". Ribs came highly recommended as well as the fish and chips. Our table ordered mostly ribs and fish combos and were not disappointed! They were amazing!!! The Mia tie was TO DIE FOR. I live on Oahu and have access to good Mai ties all the time - these were outstanding! And you get your money's worth in alcohol, unlike other places where it's basically juice and you take their word for it that its not virgin. The only reason it's not 5 stars was my husbands meal - fish tacos... It was awful. Tough, chewy, and utterly tasteless. We all felt awful for him and shared our delicious ribs. All said and done, awesome place, great food, amazing drinks, just stay away from the fish tacos.

    (4)
  • Christian G.

    I thought this place was alright. We didn't have any issues with the staff or the food and the views were nice. Apps were a bit overpriced, but it was overall a fine place to stop and eat after a hike. I heard some tourist complain about walking into such a fancy restaurant muddy after DH and I just hiked the first bit of Kalalau. She didn't offer to wipe us down or buy us new clothes, so she can suck it. We weren't very dirty and we were dry, so we walked right in. The staff didn't mind and I can guess that they get a lot of hikers. Food was alright and staff was friendly. The place kinda reminded me of a somewhat fancier Applebee's.

    (3)
  • Cait C.

    So we walked in, got seated fairly quickly. We are not fast people so the service didn't bother us, we're on vacation! Very mellow atmosphere. The food was wonderful and I wish I could say the same about the cocktails but they just weren't the greatest. I would say it's not the place to go for drinks. The ribs and chicken were spectacular though the people I was with said the fish was a tad overcooked. Overall, it was a decent experience!

    (4)
  • Justin A.

    One word: Meh. I could ramble on and on, but there are many other good choices in the area. The price is a bit high for the so-so quality. The seats near the open window are nice, but don't expect the best food. Grab a drink though.

    (2)
  • Jackie C.

    I have no clue why this place has such low reviews, my husband and I's experience was out of this world good. We went the first night on the island and the decision was based on how good it smelt outside. New went on a Tuesday night. No line and no waiting around 6. We sat at a window seat and watched the beautiful view as the sun went down. I had sushi. A salmon, tuna and ebi roll. All had some veggie included. Mothers sushi was absolutely amazing. It was so fresh and delicious. My husband had the ribs and fish. That was also amazing! The prices were good for the quality of food! The waitress was super nice and when we couldn't decide on a local beer she brought over samples for us to taste. Do not go to the dolphin - come here it is wayyyyyy better despite the low stars this restaurant has.

    (5)
  • Rhonda S.

    Great outside view and wonderful service. We stopped in for a snack during happy hour and got a Vegas roll and calamari. Awesome!

    (5)
  • Ialinda S.

    The service really is terrible and the food just average. A shame because for the location it could be a really great place.

    (2)
  • Stephen S.

    Service great, foods great, place is great. If you're in the area and looking great Sushi, this place is the best

    (5)
  • Nathan Z.

    The service was good. I liked the drinks I ordered, and the ribs were great. Other people in my party ordered fish and chips and the fish tacos. All good. The coconut shrimp appetizer was also good. I would go back to try the sushi if I had time as well as the burgers.

    (4)
  • Tammy B.

    Excellent experience. The friendliest service on the island. The hostess was more than nice and welcoming. Great view. Prices in line with the rest of the island. Crunchy shrimp sushi roll and edamame delicious! Glad I didn't read reviews before trying it. Surprised how off the star rating is for this place.

    (5)
  • Patrick M.

    First - the waitstaff are really cool. The view is awesome. The food I had was the absolute worst! I ordered a chicken and pesto pasta dish. There was so much pesto paste on the fettuccine it was inedible. Terrible - yuck! We told the nice guy who cleared the table who said he would tell the server. After that the server seemed in a great hurry to get us out of the restaurant and never mentioned the meal. My wife liked her sushi but then again she ordered steak and then was told they ran out so she went with her second choice. They have very cool staff but they are in need of a chef. That pesto pasta was disgusting!

    (1)
  • Alisson A.

    Got the fish tacos. They were awesome. Hubby got a sampler platter with ribs, fish, and shrimp. Fish was very fresh. We wanted sushi but they don't serve until 5:30. Friendly staff. Great view.

    (4)
  • Lance B.

    Three years later and they're still knocking it out of the park with their sushi. Try the Tsunami Roll. You won't be disappointed. I love being able to sit by their open window seating with the green mountains as a focal point. Love this place!

    (5)
  • Sunny D.

    Having been here once before, my family and I didn't hesitate to come here for lunch. Great, fresh food! And the bartender Mike is super friendly and sociable, so it makes for a nice experience! Can't imagine ever forgetting this place everytime I come to kauai!

    (4)
  • Rickey M.

    Went to eat dinner here specifically Sushi. Came all the way from our hotel in Lihue to enjoy. Food was quality but the service could have been better. Our waiter took a long time to check on us and also refill our drinks. Overall it was a good time.

    (4)
  • deborah a.

    The service lacked. The Sushi is aweful. The seaweed was tuff. The ahi was way too mushy and the sauce on their spicy ahi was old flavored

    (1)
  • Tobias K.

    I really liked this place. I had a sushi roll and it was surprisingly good. So much so, that I ordered a second one. The service was good and the view was great.

    (4)
  • Don D.

    For the two of us it was nice. Keep in mind there are not too many place with a sit down dinner lounge atmosphere, so this is that type of place. Good food and service...no complaints. Would go there again.

    (4)
  • Bella L.

    This was our favorite restaurant in Hanalei Bay. It had very friendly staff, excellent food, excellent cocktails, and a great open-air ambiance.

    (5)
  • Christin C.

    Sunrise Roll was the best roll I've had in quite a while. The addition of the lemon on this roll makes it superb! Beer battered fish was also delicious. Service was some of the friendliest my family has encountered so far. Definitely is a place we will come back too, also for the great view!

    (4)
  • Janet S.

    Incredible view of mountains in shady comfort of a high seating perch. We ha the fish taco, chipotle style. It was perfectly cooked, not over done, sumptuous sides with slaw and chipotle sauce that was truly light and delicious. The server was attentive and pleasant and the luncheon experience is worth are return. Again, wow what views.

    (5)
  • Lou Ann L.

    Kinda upsets me that this place only got two stars. If I had trusted the reviews we would have never got to try this place. Got seated as soon as we walked in, greeted by our very friendly waitress as soon as we sat down & food came without a long wait. My rainbow roll was delish & my husbands pineapple chicken was juicy & tender. Not to mention the view from our table was amazing!

    (4)
  • Alison G.

    I'm sure it's easy to get sucked in here - it looks like a great spot from the outside. But it's not worth it! "Generic" seems like the perfect word for the food and the drinks. We ordered a rainbow roll, a Mai Tai and the Pina Colada - all virtually tasteless. Not recommended.

    (2)
  • Betsy W.

    Just have to respond to the reviewer badmouthing the bartender. Nobody's perfect, of course, but something in that review doesn't pass the smell test. We're local regulars and visit several times a week over the past year. We've received nothing but impeccable, friendly service from everyone at Bouchons, Mike in particular. We do know that Yelp prioritizes unfavorable reviews, so wanted to offer our take on the consistently good experience we get, every time. We were in yesterday with our mainland guests and the burger, Vegas roll, fish tacos and variety of cocktails were enjoyed by all.

    (4)
  • Ron N.

    Worst sushi ever. It was warm, definitely not fresh, and possibly even frozen having been thawed for days in warm muggy weather. My girlfriend and I are actually worried that we might get sick. To be honest, I'm thinking about barfing it up to to ensure I don't get sick. Avoid this place at all costs. The Centers for Disease Control should be all over this place. It's safer eating sushi in East Los Angeles. The ocean is 1 block away. I could have rented a boat, caught and scaled my own fish in half the time it took them to take our order and serve us this crap. And make sure you stop by Longs Drug to pick up some Imodium. You'll need it.

    (1)
  • Danny D.

    We got the Poke and Ono fish and chips. Both were good, the fried were really good :). Very expensive for what you get. We were seated right away, nice wait staff, fast service (6:30pm on a Monday night). 3 stars because the food is good, the view is great, but pricing feels excessive. Everyone else here seemed to be having a good time, and happy with their food. Also noticed zero locals, all tourists...

    (3)
  • Nick M.

    The review is based on service only as we didn't stay long enough to eat the food. After a day of snorkeling, we were ravenous. We arrived at the restaurant and noticed only a few people in there. We waited at the host stand for a few minutes. The bus boy made eye contact with me a few times and came over to help us. We let him know that there were three in our party. He looked at the dining room and said it would be five minutes while he found us a table, cleared it, and set it for us Really? An almost empty dining room and that's what he said? We waited and the bar tender broke a couple of drink glasses--it appeared as if that was his goal. With this kind if service before the meal, we opted to go to another well-known restaurants in the same center. It's a shame because we really wanted sushi.

    (1)
  • Stephen S.

    Sunday evening around 5:30. Got seated pretty quickly. I asked the hostess if that 2 place by the window was ok and she didn't make eye contact or answer me but led us there and upon a sincere thank you from me she still avoided looking at me. No big deal maybe she's having a bad day. We all do at times. It was a gorgeous view of the mountains and hwy through town. Our waitress was quick to take our app order and real quick to take our dinner order. Felt as if we were being rushed big time. However, they came in a timely fashion. Once we got our dinners I could not get our waitresses attention. She had 4 tables but kept disappearing. I just needed some napkins for my ribs. I noticed a bus lady cleaning a table next to us. I learned to her and said, " Can I trouble you for some napkins?" She replied, "as soon as I seat those people" and gestured to the one party waiting at the hostess station. She never returned. But about 5 minutes later our waitress did. I was almost done with my food and she did eventually get me a napkin. (hint-when some one orders ribs always bring napkins). The waitress took our plates and asked if we wanted desert we told her we would like to share one. She then brought the check. We asked her again of we could share one. She agreed and brought us the wrong one. She did appologise again and brought us the right one and asked if we wanted to pay right then? I told her it would be a couple minutes. Again we felt super rushed. Over all it was an ok experience. We felt tolerated and rushed. Not what a customer should feel. My fish was awesome. My ribs were a 4/10 sauce tasted like ketchup. My fries were dead cold. The tarter sauce tasted like mayonnaise. Overall we were just scratching our heads. Not sure if we just caught the waitress and others on a bad note or what. But we did see her be genuine and very friendly to the other tables around us. I kinda think the original incident with the hostess when I politely asked for the window seat may have caused her to taint the rest of them. We love Hanalei and will return for future vacations. Probably won't return to this restaurant though. Sad too. Such a killer location and could be amazing. Manegment needs to crack down on the employees and stop letting them head game those who pay their bills.

    (3)
  • Rich F.

    We let Michael, our server, help us order. 4 of us shared salads, 2 apps and 2 entrees. Salads were large and fresh with a nice papaya dressing. Calamari from the menu was crunchy and lightly battered. Our other app was the Hanalei roll. Large and fresh. First entree was the Ahi special which was lightly seared and fresh. The other entree was Mac nut crusted Mahi with a tropical salsa - everyone's fav. Meal was completed with Chocolate lava cake which certainly made the ladies happy. Great night with great service.

    (5)
  • Mike H.

    We gave this place a try, it looked decent from the parking lot. It took about 3 minutes to get seated, they were less than half full. The food was fairly decent. The service was about the worst I have ever had. I asked for a side of mayo when the food was served, it took approx. 20 minutes and 2 reminders to get the mayo, never mind checking back to see how our meal was. As a make up the waiter brought over half a glass of beer to make everything better, poured it in my beer glass to make a foam top, I don't think he has ever poured a beer before. The food seemed a bit overpriced. Go anywhere else! I'm sure you will get better service!

    (2)
  • Meme M.

    We came to get a drink here as we were waiting for our table for tapas at Bar Acuda (the bar was packed at Bar Acuda or we would have gone to their bar). This place was empty. It was kinda disconcerting, given the Tahiti Nui, Bar Acuda and the Dolphin were all packed. But it sure was convenient to sit right down. I picked a seat at the bar and became overheated, so we moved to the veranda seating ( super strong lights ). The drinks were ok, nothing worth noting. We ordered an appetizer and it was just ok. So, I guess with lackluster drinks and an ok appetizer I can't really give it more than 3 stars. And based on the lack if business, I'm thinking I'm not that far off from the general consensus.

    (3)
  • gerard f.

    Great open window seats! Great views! The best burgers around. We have been there 3 times. We moved here from Boston, reminds me of my old neighborhood pub, but with better food and views. The wait staff and the hostesses are incredibly nice. I would have given it 5 stars, but don't want people grabbing all the window seats.

    (4)
  • Charlene K.

    It's not bad, but it's not great! Sure it was fun to sit up next to the window and see the beautiful view. The food was only ok. It really is more of a tourist spot / sports bar feel.

    (2)
  • Mae T.

    One word: SLOWWWWWW! Waited over an hour for two sushi rolls. About a 1/3 of the place was full so there is no reason this should be so slow! They tried to clear our table before we were even served. This place needs to get it together!

    (2)
  • chris v.

    Bouchon restaurant in Hanalei Bay north of Princeville was a delightful experience. We were trying to escape from the $39-45 fish entrees at the big popular places and the Yelp reviews for the Hanalei Bay less fancy places were all over the map. We originally were headed for Hanalei Gormet but when we got there it was so loud ( think drunken loud) my head couldn't take it. So we went to Bouchon across the street. We were seated in the window with a drop dead gorgeous view of the dreamy mountains. The wait person Teea was as sweet, friendly, helpful and attentive as you can get, Husband unit had the pineapple teriyaki chicken with fresh vegetables and rice. Delicious. I was in the mood for a burger and had the Kobe burger and asked for medium well--it was perfect. I had a martini--very generous (former Yelper complained about size) but mine was great. Help staff was better than most 5 star places. And I think we were full for the first time in two days of eating at the high end places. Love the term "market price" in those places--translated means "overpriced." Go to Bouchon--steady and good.

    (5)
  • Ashley K.

    Disgusting sushi, and expensive. Seriously the worst sushi in ever tried. They made the rice for the nigiri so huge and so far out of proportion fr the paper thin pieces of sashimi thy topped the rice with. To top it off it pok them over an hour to prepare our Togo order, they couldn't care less and made jokes about how slow they were going. I will never come back and would HIGHLY recommend against ever eating at this sorry excuse for a sushi bar.

    (1)
  • James M.

    Overall our experience was pleasant, our server Teea was very attentive and got us what we need right away... This place deserves a better rating than seen here on Yelp. Food was decent, not the best but for the limited options around the area

    (4)
  • Matt H.

    Did a 7-person family dinner here last week and had a great meal. As a previous reviewer mentioned there is a gratuity added to parties of 6 or more so check your bill. Our server was fast, friendly and competent. He knew the menu well, made good recommendations, and handled our dietary restrictions too. The food and drinks were very good. I particularly enjoyed the sushi sampler. No one made great noises about the dessert, but my coffee was more than good. Overall a great experience.

    (4)
  • Anine C.

    Ok, but for the price it should be better. We have been here three times. First two times we came in for drinks and an appetizer. Jesse made us stellar drinks and our food was well prepared and delicious. Service was perfect. Third trip back we came in for full dinner. Unfortunately, Jesse was not on duty. Martinis were served lukewarm, even tho I told waiter to specifically be sure they were chilled. Ordered catch of the day, fish was warm, veggies nearly cold. For what you pay here, everything should be perfect. It's not.

    (3)
  • anh t.

    I went their during lunch time and ordered their ribs and chicken. The ribs were missing flavor and the chicken were deep fried and somewhat reminded me of McDonald 's chicken. Fries are like the frozen stuff found at the local market The service was on point. The view on the was great; looking at the mountain and feeling the nice breeze.

    (2)
  • Christine G.

    We almost didn't come her because of the bad reviews. But we did and ordered a lot of sushi. The octopus salad was wonderful. The miso soup was better than average. All 5 of our rolls were very fresh and delicious. The two specialty rolls were very flavorful and inventive - espeically the Tsunami Roll. The ono maki was particularly fresh. The service was pretty good when were were here although it wasn't terribly busy. The food came out pretty fast and the service was friendly too. The view from this place is really nice, looks back on the mountains.

    (4)
  • Gerard R.

    I really liked this place. Went one night for dinner while staying at a hotel in Princeville. Just had sushi and a beer. Delicious! No complaints, and they were nice for seating us close to closing time for the kitchen.

    (4)
  • Luckiblu M.

    Food was good, service decent. Menu is a little pricey but this is definitely not a 2.5 stars place. It's 3-4 stars easy.

    (4)
  • Peter B.

    We were there mid week for late lunch. Second floor, great view... if you sit next to the window. Tables alongside the windows are high tables for two so family of 4 sits in the main area where it feels kind of dark. Drinks are good, Mai Tai is pretty good. Food quality is absolutely no different then any fast food place or any other restaurant. And there comes the bill. Gratuity included!!! For what??? Our server forgot to mention that most things are charged separate. I had the feeling I paid for every ingredient on my burger individually. You think you are ordering a plate, the price looks like for a plate but for them a burger (what I ordered) is just two buns and the meet in between. The final bill will have an extra line for tip for customers who thing the gratuity is not enough (or simply didn't noticed the gratuity line in the detailed bill). Enough is enough.

    (2)
  • Robert W.

    It's definitely nice to have this place in town. We've been here several times a year over the last few years while on trips to Hanalei. The food is actually pretty good. But, the service has always been lacking. On our last visit, we didn't get some of our food or even the second round of drinks we ordered. But we got charged for it. They really weren't even apologetic when we told the server. It was kinda like it didn't really matter o the server. I think they may need a new system for running the front of that house. Seems that the folks taking orders and the folks running the food aren't checking up on each other. And, servers don't seem to do the follow up that they should. Probably costs them revenue, tips and future business. But, I do have to say that we keep coming back at least once per visit to Kauai. They must be doing just enough things right.

    (3)
  • Jillian A.

    My husband and I stopped in to relax and have a quick drink, and ended up staying longer than we attended. Great Mai Tai's and the bartender was fantastic-- very friendly, gave us a sample of a new drink she was trying out. If we were staying longer and heading out to the North Shore, we would have definitely come back.

    (4)
  • Cody N.

    Great atmosphere drinks are ok not chilled enough but taste is good The food is good for the price. The ribs are seasoned very well and the bbq sauce is great. The fish and chips is great not oily but fried just right. The fish tacos have great flavor but the fish is a little dry but as a whole the fish tacos are great. Service is average and the wait staff is very knowledgeable. Overall a great experience in hanalei.

    (3)
  • Erica K.

    So the drinks and service deserve 5 stars. I was a little iffy when I saw the negative reviews but the family wanted to give it a try and I was overall happy with the food & service ! What didn't sit well were the prices! I got the chefs special sesame crusted ahi with garlic mashed potatoes... 30$!! And the lighting was so dim I could barley see my parents across the table. Btw if Michael is working have him serve you!! He's a fantastic server :)

    (3)
  • Joshua W.

    Thumbing through the visitors guides to find a place for dinner, this place came highly recommended. As we left, I was trying to figure out why. Our dinner here was our least favorite meal of our trip to Kauai. The service was a bit slow, which seemed a bit strange since the place was not that crowded. I got the citrus and macadamia nut crusted mahi, and it was not good at all. Very greasy and over cooked. My wife got the chicken and ribs, and said the ribs were practically inedible with a very funky taste. Quite disappointing for what we thought would be a nice meal. I will give this place a couple of things. The ambiance is very nice, and the seating by the window is great. And in talking with a tour guide of our a few days later, he mentioned that they do have really good sushi. I overhead the sushi chef saying they were slammed and it would be a bit of a wait for all sushi orders, so it must be popular. If sushi is your thing, you might not be disappointed here.

    (2)
  • La E.

    EDIT: Upped to two stars for the owner's responsiveness to all of his reviews. It makes me think they are actively working to improve the restaurant experience. May return to try again. Mahalo. -- It doesnt bother me but just a heads up - this place is listed here on Yelp as Japanese but its not Japanese food. I think they kind of tried to just continue with the restaurant that was previously there that also served sushi. (Just because a place serves sushi does not warrant it "Japanese"!) As someone born and raised on the east side it was my first time here. Was back on Kaua'i for work and had a few sites on the North Shore. Just stopped by to get something to eat in between. Restaurant was busy but majority tourists with the exception of one local family...they all (like myself) probably didn't know any better. Service was pretty bad, only staffed with what seemed like about 2 waiters for their entire restaurant, with a couple bussers and one hostess of some sort. Ordered 1 roll and I guess they were backed up because it took over 30 minutes to make. That in itself was just mediocre in quality of ingredients and flavor. Waitress (wont name her name but I do remember it!) was slow to greet us and get our order, not friendly at all, and only came by once after. Blamed the chefs for the slow service (pretty unprofessional). Not attentive at all. They gave a discount since it took so long for our food, which is the only ok part about the restaurant but even that was not worth the experience. Not trying to come off as a stuck up converted-towny (went to college in LA and been living on O'ahu for 2 years now and worked at one of the top restaurants in Honolulu) but this restaurant seriously could use some help from one of those Food Network shows where they pretty much retrain the entire staff from owner down to wait staff. If the service is slow, at least make up for it in the customer service! The only reason they're keeping busy is because tourists don't know any better.

    (2)
  • Salim M.

    No sushi until 5pm. Vegas roll is OK (only one of two sushi rolls on lunch menu). Place is French themed Hawaiian... Doesn't really work. But the Longboard beer tastes good on draft

    (3)
  • Horace A.

    GRAPHIC AND SCATOLOGICAL REVIEW TO FOLLOW I went with some friends to have dinner at Bouchon's Hanalei. I ordered the fish and chips. It should have been called fish and shits. Whatever was in it was a gastrointestinal purgative of the highest order. On the bright side, I got to spend some quality time in the very nice bathroom of the house we'd rented.

    (2)
  • Robb J.

    Good fish and chips

    (3)
  • Herb L.

    My wife, daughter and I ate Thanksgiving dinner there. My wife and daughter had the traditional turkey dinner and I had the Ahi and our waiter was a Michael Shamblin (that was the name on the receipt). The food was excellent, ahi perfect and the waiter helped us by ordering the food first and drinks afterwards as he knew we had a younger daughter plus he was able to get mostly dark meet for my wife. The Mai- Tai, daughters foo foo blended drink and other drinks were awesome. Great location in Hanalei and great service. Pleasantly surprised! Mahalo Bouchon's and Michael!

    (5)
  • Rob N.

    We liked the vegetarian rolls, and everyone enjoyed their food here. The initial service was a little slow, but otherwise we had a good time. I would come back again.

    (4)
  • Sarah C.

    There is no good affordable food in this area. This place is like a dingy bar place. The decor needs work and there was barely any lighting. Category: Japanese? O please its more American. The food was oily and not very tasty. My bf ordered the fish and chips. I had some of his tartar sauce and it was very bland. My fish tacos was also very bland and oily. DON'T COME HERE UNLESS YOU LIKE OILY BAR FOOD.

    (2)
  • Jeanne S.

    Sat at the bar and ordered sushi. Excellent, really. Large rolls that were visually and palpably pleasing. I ordered something with Monkey in the name and my husband ordered the Samurai. We enjoyed sharing them and called our order the Samurai Monkey. The service and the bartender were excellent. Ambiance was warm, inviting, casual, music wafting in from outside, not too crowded or bar-like (nod to Kalypso's there on the corner), just a very perfectly enjoyable meal and evening. We will definitely visit here again in the coming days.

    (4)
  • Meghan N.

    Two thumbs down! Poor service, ho hum food, and an automatic 20% tip added to our meal just because we were a family of 6! When we asked, apparently this is policy for any group over 5, but we were not told about it when we were seated, nor was it listed in their dinner menu (the server and hostess could not find this fine print, even after insisting it was there). I would not recommend Bouchon's to anyone, especially after our experiences there.

    (1)
  • Desirée P.

    Amazing food and service,went for a late dinner.I will be coming back for sure to Bouchon's.

    (5)
  • S R.

    We went here four times during our one-week trip. Seafood cooked to perfection every time. The drinks were amazing. We compared every other restaurant to this one and none of them measured up. Go here you'll love it!

    (5)
  • Justin C.

    This place is a 3-star restaurant. Multiple-page menu, solidly average food, and a good drink selection. Also, they had no wait. We didn't experience the slow service everyone else was complaining about (well, no slower than every other restaurant on the island).

    (3)
  • Eboe C.

    Superb! We went as a table of 6 looking for delicious food with a few of us specifically craving fresh fish. Michael, our server, was super knowledgeable and full of great suggestions. I had the citrus macadamia crusted mahi which was moist and flaky middle and golden crusted on the outside. It was served with a selection of stir fried veggies that were nice and crisp and a pile of mad in rice which I really could have done without - primarily because I think a green salad would have been a nice and lighter side. Three others has the ribs and fish and everyone raved about the ribs saying that they were by far the best they had ever had! One lady who was avoiding carbs had a suggestion from Michael that included fresh ahi and a side of locally grown lettuce. She said it was perfect. The Mai Tai was apparently also really really good. The night was great....great service, great food and great company.

    (5)
  • John M.

    I especially enjoyed the second floor seating open to and overlooking the Kuhio hwy and Ching Young / Old Hanalei School shopping area. Service was good (no complaints). Food was good (above average). They claim to have the "best Fish and Chips on the island" using Fire Rock Pale Ale beer batter. Looks like they have a decent sushi bar as well as a full bar and plenty of table seating as well as "balcony" seating. Honestly, I enjoyed the location more than the food and service was quick because it was not busy.

    (3)
  • Abby K.

    We had a good experience so we came back a few days later and had a great experience. Good sushi (very Americanized, but that is the kind I like), friendly staff, and nice views.

    (4)
  • Barry K.

    Wish we'd trusted the guide book and steered clear. Too many better options to waste the money here. Got the seafood skewers with fish, scallop, and shrimp. It was slightly undercooked.. Not a good sign. Food service was lagging so much we didn't want to risk sending it back. Aside from being undercooked it was sadly underseasoned. As my dining partner put it "well, the jasmine rice is the best part." Le Sigh. The chef talked to a table near us and it sounds like he's from the South (MS/LA) so he *should* know how to season. We heard him say that he has to bland it down for the customer base. Sad to hear, because now you're just going to attract bland customers. We liked our seating at the window, caught a nice breeze throughout our wait for the food. Cocktails were over priced but they mixed up some call martinis for only 7.50. Possibly their one saving grace. Our server was friendly but wasn't too knowledge about wine or food. 1.5 stars for these guys.

    (2)
  • Ann N.

    After chillin at Hanalei Bay, we headed over to the shopping and restaurant area. We randomly went here because of happy hour. We went upstairs and stand at the bar since the open window seats were all taken. This review is for --happy hour drinks-- ONLY. BOUCHONS FAMOUS MAI-TAI ($6) - 4.5 stars, my fav Made with 2 kinds of rum, orange curacao and our famous blend of passion fruit juice. LIQUID PASSION ($5) - 4 stars Sky vodka, guava, orange and passion juice. Both of the fruity drinks were excellent. Both had a good blend of juice and alcohol. EXTRA TID BIT At Hanelei Bay, we saw George Clooney filming "The Descendants". At the bar, we mingled with some locals, the bar tender joined the convo saying George and the movie crew were going to have a party here the next night. There's some Hollywood gossip.

    (4)
  • Steve C.

    Can't believe this restaurant only has 2 and a half stars at the time of this review. We really enjoyed it here. If you are a couple do make reservations and ask if you can have a table overlooking Hanalei. It's beautiful. The food was great and the drinks are fantastic. Our waitress was very very nice. It's not inexpensive but you get what you pay for here. I would definitely go back again.

    (5)
  • Joshua E.

    Had a couple of drinks and a salad here after visiting the Na Pali Coast. The salad was fresh and crisp just as described and a hearty portion. The bar tender was friendly and competent at here job. I really didn't experience enough to have more information.

    (4)
  • Kirsten B.

    We ate at Bouchon's two nights in a row last year. The food was great and the service was good. They had just gotten a new chef and were trying out new menu items. The wait staff was friendly and interested in service. This year we were looking forward to going back. I made a reservation for a party of 6 over the phone. When we arrived it was clear the entire restaurant was pretty much full and it didn't look like a table would be available for quite a while. The hostess seated a party of 4 right in front of us, even though I had told her we had a reservation. Then another party of 5 showed up, and it appeared she was preparing to seat them in front of us as well. I told her again that we had a reservation. In hearing her discussions with the party of 5, it was clear they had just walked up a few minutes earlier. I asked her what was going on, why she was ignoring our reservation, and she said, "you didn't make it with me." She said that we would have to wait for a table. Her attitude was ridiculous and she treated us with total condescension. I told her she needed to speak with her staff and get everyone on the same page about taking reservations, and that we wouldn't be coming back. Never once did she utter a word of apology, nor act like she cared about our business. With an attitude like hers, that place should go out of business. There are plenty of other places to dine with better food and service in the area - try The Tavern, Postcards, The Dolphin, Bar Acuda. Don't waste your time here.

    (1)
  • Kevin L.

    This place was terrible. We have been coming to the North Shore since 2004 and I've never seen anything as crappy as this place. Our server was argumentative and dim witted even though he thought that he was quite amusing. Save your money in Hanalei Bay and go to Kalypso, Tahiti Nui, or one of the establishments that realizes the value of a customer. I would have given this establishment negative stars if I could.

    (1)
  • David L.

    I really don't know why I'm giving this place one star... The food is below average, it's pricey, and the ambiance sucks... During our stay in Hanalei bay, we tried both this place and the dolphin and trust me, you really aren't missing out on anything by skipping this place.

    (1)
  • Elaine M.

    We had a delicious meal here on Dec 30th.

    (4)
  • Danny A.

    Ordered crab cake appetizer, 2 drinks, 2 entrees. The crab cakes were really good, the drinks were good, the entrees were some of the worst food I have ever eaten. I got the fish special which was explained as fresh herb encrusted Ono on a bed of rosemary rice. What I got was an overcooked hunk of fish that tasted frozen & microwaved, it had such a think layer of 'herb encrusting' on top that any flavor the fish could have had was lost. The bed of rice was nothing more than white rice, and it was poorly cooked ontop of that being crunchy and dry as if it was the scrapings from the side of a rice cooker. My wife got the macadamia nut mahi, one of my typical must have fish preparations whenever I come to hawaii and the experience was similar to my Ono. The mahi was prepared like a piece cod for fish and chips, completely deep fried in what appeared to be a macadamia nut breading. It was also overcooked, dry and tasteless aside from the breading. I had better mahi at a luau served buffet style. Fortunately there is the Blue Dolphin Fish market in town so I was able to buy a $30 pound of fresh Monchong to cook myself to show my wife what truly fresh caught fish is supposed to taste like. The service was fine, but the food killed the experience. When I go to Hawaii I want to binge on fresh fish, if I wanted to eat frozen slabs of overcooked white fish I could go get a fish sandwich at McDonald, which would be cheaper and taste better.

    (1)
  • Ruth L.

    Great sushi and fish! Super nice staff and neat upstairs venue.

    (4)
  • Mauricio C.

    Really nice service and really good food! The best ribs I tried in US with no tons of sauce! Try the ribs and fish with garlic mashed potato! Perfect place after a loong trail in Kauai!

    (5)
  • Ryan C.

    Great Happy hour menu...loved the margarita!

    (4)
  • Tara C.

    Yah. All I can say is "pass". This is one time my fellow Yelpers totally let me down. Someone said they've never had sushi so good except in Japan. Another said to show up early and be prepared to wait. In the first case, without making any further snarky comments, I'll just say: I never had sushi so horrible. As for the second review, I ASSUMED the wait was because the restaurant was packed, not because they just can't get around to seating you. We walked in to the restaurant and stood in front of the hostess stand for what seemed an eternity, we decided to seat ourselves at the bar. When we finally caught sight of a hostess, seating another couple even SHE acted surprised that any one would eat there. We should have taken the hint then and just stuck with drinks. We sat at the bar, and the bartender, bless his heart, tried really hard to give us good service, but the kitchen wouldn't let him. Most of what we ordered wasn't available. What was available came out veeeeeeeeeery slow. To the point we began to wonder if it would come at all. We finally asked our bartender after he came back from one of 2 smoke breaks he took before we got our food. At random points throughout the evening, someone would emerge from the kitchen and ask us if we'd like what was "left over" or something that they "made, but didn't want to go to waste." While I really appreciate the intent, let it be know, fellow Yelpers, free inedible sushi is still inedible. There are plenty of other places to eat in Hanalei, save your stomach and your time, and listen to the Yelpers here who are trying to warn you!

    (1)
  • Karen O.

    We went here after an exquisite kayak up the Hanalei River. The reception, the service, the menu, the view, it completed a grand day in Hanalei. The prices are so reasonable - come on people, you are on the islands

    (4)
  • Charlie P.

    We came in for an early dinner, as do many parents with kids because they're open early. Menu looked good, I ordered the fresh fish and my wife and daughter ordered off the menu. Sashimi great. The menu items took about an hour, a long wait for so early, my fresh fish was substituted at the last minute with ahi but was not fresh and was so chewable I could not eat it. The waiter was aware of all of this, removed the price from the bill and did his best to make amends. I let him know it was not his fault, tipped him accordingly and moved on. Go for sushi and drinks.

    (2)
  • Jeremy W.

    A can of Campbell's tastes better than the clam chowder here, and almost ANYTHING would have tasted better than the ahi wrap (because it didn't taste like anything at all). And when we asked for the check with a full plate/bowl in front of us the waitress didn't even ask if anything was wrong! (Another waitress did as we were leaving though). Oh, and while it says "sushi bar", don't believe it unless you come after 5. Good french fries and a nice view were all that saved this terrible place from a 1 star review.

    (2)
  • T H.

    We were a little unsure about going to Bouchon's for dinner after the reviews we read on Yelp, but I'm glad we decided to try it out for ourselves. As we anxiously made our way up the stairs we were greeted right away by the lovely hostess and seated near the open window with the breathtaking view of the multiple waterfalls cutting through the lush rain covered mountains. I ordered the Seafood Hanalei and my husband, the Macadamia Nut crusted Mahi. The food arrived with beautiful presentation. The Seafood Hanalei had shrimp, scallops and Ono (fish) with Jasmine rice, mixed vegetables and a pineapple mango sauce. The scallops were seared yet tender - not overcooked. The shrimp was perfect, but the Ono was a little overdone. The sauce was a perfect mix of slight sweet mango with a little zing of pineapple and just the right creaminess. The fresh zucchini and carrots were firm yet tender, a nice mix. My husband's Mahi was crusted perfectly (not too light and not too heavy) and cooked to the juicy tender flaky consistency that Mahi should be. He also opted for the mashed Okinawan sweet potatoes - super yummy (I had to steal a bite). I recommend trying it for yourselves. The service was full of Aloha. That's what coming to Kauai is about. Relax and enjoy.

    (4)
  • Ian K.

    Ehhh atmosphere and poor menu options. You're so close to the beach so you expect more seafood options but this is simply not the case.

    (2)
  • Peter C.

    We just had a fabulous and reasonably priced lunch featuring coconut shrimp, delicious crab cakes with a juicy sweet mango sauce and a refreshing Ono mango wrap with light wasabi sauce. After a series of disappointing dining experiences in Hanalei, this one made our day.

    (4)
  • Regina C.

    This place is filthy and I would not eat here if my life depended on it. I think that sums it up.

    (1)
  • Robert W.

    Thursday must be local night because all the out of towners were ignored that night. We showed up at 6:30pm and asked if we could sit at the sushi bar. We were told that they do not seat at the sushi bar. OK. We were told it would be 20 minutes for a table and that the open table was being saved for a larger table with "reservations". We tried to sit at the bar to wait and we were directed to sit on the dark corner of the bar. Just as we were to sit at the bar the host tells us a table is ready. We order, as we are waiting, and waiting, locals start craming the place. At the table that was reserved, at the sushi bar where we were told they do not seat and at the seats at the bar that we were directed away from. All these locals were served before us and a couple other tables. Although the food was not horrible, we all ordered sushi, the service and the hospitality leaves much to be desired. The one star is only because I cannot give none. Go to the Dolphin.

    (1)
  • Scott B.

    I don't normally write 1-star reviews. I consider myself a reasonable, objective reviewer, and I honestly haven't patronized many businesses where every aspect of their service is categorically awful. Bouchon's is one of those. It was a rare perfect storm created dead-center in the nexus of bad food, inept service and negligent management. It's clearly in need of one of those Restaurant Rescue shows, where the host berates the owner, changes the decor and fires the whole staff I can usually forgive badly prepared food that uses substandard ingredients if it's prepared honestly. But this was really, really disrespectfully bad. Case in point: the "crab" cake is a soggy, cold puck of breadcrumb filler. This is a slap in a diner's face. The kitchen was, on a slow night of two or three tables of diners, surprisingly slow, and I'm puzzled how they would ever manage to serve a full house. Without piling on the service aspect, I'll just say that if you want to run a restaurant with minimally acceptable standards, there are a few things that front-of-house staff really need to do: a. Bus tables - there's no excuse for a table to have service items left sitting around long after guests have left the restaurant. b. Appear occasionally to provide service - it's ok to spend a minute or two wondering where your waiter is, but you shouldn't need to send a search party after them. c. Be minimally knowledgeable about the restaurant Bouchon's service staff got all of this wrong. From the look of other reviews, it appears they get a lot of other things wrong too. They clearly had a cleanliness problem, too. We sat at the bar waiting for our takeout order - the host didn't know if they even DID takeout, or how they would accomplish it if they did, and needed to go (slowly) searching for answers. The bar surface was sticky, and smelled like someone had spilled beer and pineapple juice at some point in the past, but never bothered to clean it up. I considered ordering a drink while we waited, until I saw the bartender wash his hands by dipping them a tub of murky dishwater. The bartender, I might add, was surly and incompetent. I watched him "make" a Martini by pouring something straight out of a plastic bottle from the refrigerator. Lastly, Bouchon's management clearly didn't seem care about any of this. I probably shouldn't have been that shocked to see the on-duty manager standing behind the bar as she and the bartender poured themselves drink after drink, chatting away. Not like there are tables to bus or anything... If I were you, I would avoid Bouchon's at all costs. Hanalei has it's share of sketchy joints with surly staff and questionable food, and I'd recommend any of them above this.

    (1)
  • Linda H.

    Great view. Nice staff. Food ok, not great. BUT had my favorite draft beer: Waialua Wheat, which is made with Lilikoi. YUM! I was so excited to have that beer that I didn't focus on the food but I had the Ahi Mango wrap and it was pretty good, definitely fresh and light. Needed more seasoning for my taste. Will eat here again!

    (3)
  • Dalton M.

    Solid spot and great food. We had a plethora of food for just the two of us.. . Ribs, fish and chips, Sushi rolls, appetizer of some sort, and Long islands... After a day of beaches, surfing, snorkeling, and hiking... Finishing it off with a great meal and fun servers really made the day memorable.

    (4)
  • debbie l.

    Apparently someone forgot to tell the owner of this establishment that first impressions are so very important, especially in a vacation area. And for goodness sakes learn how to properly fry foods you claim your restaurant is "famous" for. Don't waste your money here. Eat anywhere else in Hanalei. Plus no a/c means you are going to be hot in this upstairs restaurant especially on a humid day (which happens often in Hanalei) Fish and chips - greasy, greasy, greasy, fish. Fries were good though. Puzzling that they can make fries that are good but can't keep the oil hot enough to cook the fish properly, must have cooked the fries first... Good ice tea. People behind us had salads and like them. Hard to screw up salads... Service - so unfriendly and uncaring, It's like she had been fired but had to finish the shift. I ordered a lemonade and when she returned to say they were out of it I asked what other drinks they had (I had given back the menu) she glared at me like and had a hard time telling me the drink options not because she didn't know them, she just didn't want to waste her time telling me. Probably the worse waitress I have ever encountered, anywhere. Even though the place was empty food took a long time. I would have been shocked if she came by to ask how our food was, didn't. Refill on ice tea - not gonna happen but would have been appreciate on this hot, humid day. Service alone would make me avoid this place, but along with crappy food really makes me sad we wasted our money here. Anywhere else in Hanalei would be better than this place!

    (1)
  • Jenn C.

    Awesome spot! Best burgers, fish n chips n fish Tacos on Kauai! Great drinks with a view to match.

    (5)
  • Meg G.

    This place was amazing!! It was highly recommended by a local and after reading the Yelp reviews we were skeptical of trying it out. I am SO glad that we did!! The location is great (around lots of shops and has a great view) the service was outstanding (super kind and helpful) and the food was absolutely phenomenal (best we had on the island). We had the fish and chips (made with fresh Oni from Kauai), the oni sushi roll and the tsunami sushi roll. They were all amazing. I am a huge Oni fan (who knew!) and the sushi was of generous portion and was very delicious. I wish we would've found this place sooner in our trip so we could have eaten there everyday!!!

    (5)
  • Monique C.

    Very poor quality food- ribs were dry, over- micro waved, chicken tenders out of freezer section of local market & deep fried, greasy, & very boring taco salad! Sorry, it's the ugly truth!

    (1)
  • Christine H.

    Great place upstairs open windows views of Hanalei mountains the sushi rolls were amazing. Boyfriend had the rib/fish & chips combo which was delicious

    (5)
  • Tyson G.

    Nice second story open dining area had us excited to try Bouchon's out. Wow were we disappointed. Service was slow and not very welcoming. Had a mango martini which was expensive and tasted terrible. Spider roll was decent, but we decided to get out while we could and went to Postcards Cafe down the street.

    (2)
  • Brandon R.

    Great fish tacos, view and service. We went for a late lunch, around 2:30pm on a Friday. The place was not crowded and we were sat at a table at an open window. That is definitely the best spot because you get a nice breeze and great view of the town and mountains. Our server was very nice and quick with drinks and taking our order. We both ordered the fish tacos with black beans and rice, and they came very fast. The fresh fish was Ono and they were very good. The price was cheap compared to every other sit-down place we've eaten on Kauai. (we've eaten at Hanalei Bay Resort, Nanea, the Beach House, and other much less mentionables) We think this place is great and the few stars are not warranted. We will totally be back and highly recommend it as one of the best restaurants in Hanalei for lunch. We hope to try dinner there before we leave.

    (5)
  • A N.

    We had 6 great dinners. It was very crowded but the hostess got us right in without a reservation. Service was a bit slow but they were busy. Not sure about all of the bad reviews but maybe its dependent on the staff.

    (5)
  • Angy N.

    Absolutely LOVED this place!! My husband and I were starving from our long hike and neither of us was disappointed one bit. I started out with a bowl of miso. It had a nice balance of tofu, seaweed, and green onions. I ordered the veggie sandwich with sweet potato fries. It was perfect!! Hit the spot!! Vegetables were cooked to perfection and the sweet potato fries were the best I've ever had!!!! My husband got the fish and chips. The fish was fresh and perfectly battered and his regular fries were also pretty tasty.

    (4)
  • Carol L.

    I knew my friend chose this place based on the name. Sounds French and she loves all things French. But the menu seemed odd. They had crepes sure, but other stuff like sushi, etc. We came here for lunch after hiking a stretch of the Kalalau Trail. Options for dining are limited on the North Shore and we were too hungry to venture off. The restaurant is on the second floor and we sat by the open windows facing the street and mountains. I had the fish sandwich which was grilled mahi mahi on a sesame seed bun with lettuce, tomatoes, red onions and tartar sauce on the side. It was a seriously SMALL portion and EXPENSIVE at $15! Yikes, definitely not worth the steep price tag. Taste: 3 Stars Value: 1 Star

    (2)
  • Marco B.

    The location is great, being able to look into the mountains that lie further inland, but the food and service were sub-par. I had their fish and chips, which I wasn't very impressed by - the fish had a weird taste to it. Our server was a bit cold and unfriendly. I'll probably go somewhere else next time I'm in Hanalei for lunch.

    (2)
  • Michael V.

    I'm amused to read all the other one star reviews... I stopped at this place on the way back from Tunnels beach and oh, what a mistake. I can't believe The Ultimate Guide Book for Kauai gives this a great review! Stay the hell away! A lot of other reviews mention that the host was great and I totally agree. He was friendly and seated us promptly. And then.... Well, not much happened for a while. A long while. I finally asked the host for a server. Five minutes later, along came this compete dope of a waiter. The red haired, freckly dude. Tall. Unquestionably stoned. Perpetual Idiotic smirk on his face. Talks to customers like they're high school kids. Yeah, Red has one speed, need I state which one? In fact, the whole place was stuck in park. Let me put it this way, we sent most of our food back and left as quickly as we could and it STILL took an hour and a half! Drinks came to the table almost warm, the glasses all sweaty. We made the mistake of asking to see the dinner menu along with the happy hour menu. Red managed to come back to our table 15 minutes later to take our order and didn't even bring us the dinner menus. We ordered calamari, a sushi roll and a sandwich -- and a second round of drinks. The drinks came warm again. The first dish finally arrived 30 minutes later. It was the sandwich. The entree before the appetizers. Nicely done, idiots. It was a pork sandwich or something and it sucked! The calamari and sushi showed up 15 minutes later, at which point I canceled the third drink round because it had not shown up 15 minutes after ordering it. Red had the audacity to look over at the bar and say "Well, your drinks are ready, so...." I said "So...... What? I don't want another warm beer, thanks. Maybe if you'd brought them when the were ready..." The calamari was fine, but the sushi tasted like fish shit and we sent that back too, then asked for the check. Red brought the check to the table after another millenium of time. He's pretty lucky he didn't tr to charge us for the food we sent back. My wife paid the bill and wrote this note on the receipt "YOUR SERVICE SUCKS!!!" This is the best part.... Suspecting he would not be getting a tip, Red was hovering around and made a point to pick up the bill folder and look before we got up. He read my wife's note and, in the punkiest way, said "Oh, yeah... Thank you very much." To which I replied: "My pleasure. Good luck with the rest of your life." Then he said: "No, you're the one who needs the luck". So I finished with: "You know, you're right. I guess you can always rely on that short bus to get you where you need to go." I don't think he even realized what I meant.

    (1)
  • Jennifer O.

    What's with the two and half stars? This place is awesome! I've been here twice. The service was great and the food was soooo good. The poke is AMAZING and the sushi is so freakin good. The bartender made my husband and I some killer margaritas and comped us a few drinks because we were on our honeymoon. And the chocolate suicide cake...OMG!

    (5)
  • Kino S.

    We just came back from having dinner here. If you want to try this place regardless of the mixed reviews which we did, at least try to get a table by the window where you can enjoy the outdoor view and fresh air. I just can't imagine this place without the open windows. It would look and feel pretty depressing. The sushi was okay. I ordered the Tsunami roll that some people highly recommended but was missing an ingredient like cucumbers (?) or some sort of veggies. The ingredients looked and tasted fresh though. The ribs came lukewarm. We let the waiter know and returned the plate to be heat up. He brought a new hot plate which made us happy but it should've been served that way in the first place. I was pretty surprised that this place was highly recommended by the widely used guidebook like ' The Ultimate Kauai Guidebook '..............

    (2)
  • Chris V.

    Note: My girlfriend and I had just finished hiking to Kalalau beach and back in two days (22 miles). Also, we understand and can appreciate "island-time," as I'm Asian... We knew that we would he stopping in at Hanalei for a meal. As soon as we parked at the main marketplace, we looked up and saw what looked like an appealing, open-aired restaurant. After we walked upstairs, we noticed the "balcony" seating was occupied, but we just wanted to sit, have a meal, head to Kapa'a. The hostess greeted is by first telling us that the balcony seating was full. We told her we didn't care, so she seated us in the center of the place. Took a quick look at the beer list. One hawaiian brew and it wasn't under the micro list. The micro was sierra pale ale..way to rep. The server was quick to out table to fill our waters and offer drinks, but it took 10 minutes for her to come back and refill our waters that had been depleted 7 minutes earlier. Keep in mind there were 5 other tables and there are 2 servers and one hostess. She ordered the chicken and chips, and I ordered the ribs and fish. 20 minutes later, the server asked to confirm what I had ordered. and then 20 minutes after, she came out with our plates and said that my order had been mistaken. Yes, they gave me a full order of ribs, but she came back with one piece of fried Ono to "complete" the order. The fries were soggy, the ribs were far from warm, and the cabbage salad is laughable. When the waitress came to check up on us, we said it was good (to be polite) and I immediately followed up and asked.."may I have some more ketch...." and she was gone. As we waited for our bill, I noticed another couple waiting and wondering when they would receive service, and a couple that arrived right before us had to get out of their seats more than once to get helped. bottom line, Food is below mediocre for the price.. and the service is less than you'd expect at a fast food joint. spend your money elsewhere...

    (2)
  • Robert B.

    This place is a total disaster. The fish was extremely poorly prepared, and was definitely not fresh. The texture had that typical squishy and soggy consistancy you find in places that take no pride in its product. We also had the short rib and glazed chicken platter, and the ribs were totally cremated the chicken had zero flavor. The watress referred to cucumber salad as "oriental flavored"... really? You live on an island heavily populated with Asians. Get a grip. Remove this place from its magical location and it wouldn't last a week.

    (1)
  • Krista H.

    Ok... Nothing great. Food was average and so was service. Good location and view in Hanalei.

    (3)
  • Greg D.

    Food was just ok, but service was not great. We had a party of 5 and were being seated at a table with no view. We asked if we could combine two tables together in the view area. The server told us it is not allowed because the restaurant fills up at lunchtime and they will need the seats for other customers. It made no sense because we were customers standing there asking to be seated. What difference did it make? Later, those tables were combined for another party, but our server said it was because the owner approved it. We were also charged a gratuity on our bill. When we asked, the server said parties of 5 or more automatically get charged the gratuity. Their menu clearly says 6 or more, but we didn't want to argue and just paid the bill and left. I would never return to this restaurant. There are much better and friendlier places to eat where you won't feel like you're being overcharged and treated like you don't matter.

    (2)
  • Charles H.

    Great Place to Eat - We went to this restaurant on our last night in Hawaii. The food was great and the service was exceptional. Ask for Mark!!

    (5)
  • Julie J.

    Where to begin...? Loved the inside of this place at night. Good vibe and crowded. The food was fine. Everyone in my party had decent food. The service was horrendous. Our waitress was the WORST. Her sister and niece were next to us so she was less than attentive. Asked for water and she filled only one of the four glasses. Had to ask for ketchup with fries. Really? Served half our party (hot food) and the other half (sushi and poke) after the others were done. Blaming it on the sushi chefs. The real clincher for me though was watching her slam sake shots with her buddies at the table behind us. Yes, I know it's Kauai. I get that we're not on the Mainland and the hiring pool and standards are different. Oh, and then there was the international incident where one of the waitresses talked smack to her sister at which point the sister started screaming F bombs repeatedly in front of her young daughter and my kids. The manager did apologize, but spent most of the night trying to keep his two waitresses from fighting. Pretty ugly. Hey "Edward S." was this just another anomaly? It appears that the service is really lacking, One last thing: my daughter pointed out that the three year old niece took a walk down the sushi bar counter stepping on the place settings with her BARE FEET. Call the Health Dept.! That's just freakin' gross no matter where you're from!!!

    (1)
  • Reza N.

    You have to take into consideration that Kauai, for the most part, beats to a different drum when it comes to restaurant service. Having said that when the waiter tells you that the only reason this place is surviving is because it is in Kauai then that should pretty much sum up what the conditions of this place are. By the way they do not accept American Express because "the rates are too high"...that is just good business sense when you are situated in an area that is largely dependent on tourists. (Sarcasm) We went with a larger group and were amused that they automatically added 21% gratuity to the bill...that was the funny part of our experience. If we had to tip based on the quality of service then it would be more along the lines of 1-2%...maybe even 3% because our group was celebrating a special occasion.

    (1)
  • Erick F.

    One must have clear expectations of being here a while. Service is "on island time," from the time you arrive at the door to the moment you leave. Be prepared to invest 90 minutes or more for dinner and dessert. Service isn't mainland slow, just BFE Kauai paced. Our waitress was flexible and very accommodating. Decor was kitschy...just what one would expect near the end of the road - hand-painted walls, Costco-esque artwork and icicle lights (the Herbie Hancock framed CD...not autographed mind you, was most bizarre). Ambiance was topped with a random, yet enduring, playlist of 80's top 40 music. Props to the bartender for very timely cranking the drum solo from Phil Collins' "Air of the Night!" The fish and chips (Ono served tonight) were fantastic - arrived piping hot atop a bed of very good fries. Basic green salad was very impressively large with good quality veggies. Kid's chicken fingers are panko-breaded and very crunchy and quite tasty. Sushi ("Aloha Roll") was quite good and very large making it a great value. Chocolate Suicide was a great topper. Yay for Kona Big Wave on tap.

    (4)
  • Amy B.

    The only thing good about this place is the view.

    (2)
  • Mandy K.

    Clean airy atmosphere, convenient location after time at Hanalei Beach but very overpriced. Several menu items were not available; we were told we had an old menu, but no new menu was offered. Our least favorite dining experience all week.

    (2)
  • Jessica M.

    The view is lovely and the food is good. The sign says sushi all day, but that really means there are 3 hot sushi dishes on the app menu all day, and the sushi bar opens at 4:30. The staff can be a bit inattentive. However, some are good and yes, the food tastes good.

    (3)
  • Tatyana P.

    Unlike other people, we had a great lunch at this place. Amazing mountain view, super friendly staff, tasty food and drinks. Will go back for more!

    (5)
  • Jay P.

    Nope, not going here again. Their happy hour consisted of about 4 items. So we ordered a couple drinks and a couple sushi rolls. $41 for three rolls (4 pieces each). It was not that great. Calamari was the turning point. Absolutely terrible. We sent it back and when they brought it back to us it was the same. We told them about it and we were not charged... Which was nice of them. Bottom line. Decent booze, expensive. Bad food. Other places nearby are better

    (1)
  • Kelly H.

    We had poor service and a laughable sushi experience. My edemame "shells bowl" was removed about halfway through our completion of the beans, I was not given a soy sauce bowl, and my sushi rolls were so wide that I had to bite them in half in order to consume them (which leads to them falling apart). We ate our food, but I certainly will never go back.

    (2)
  • Joyce L.

    We wanted to spend a little time in Hanalei and ended up here... the $3.50 draft beer for Happy Hour sold us (Kona Brewery Co's Fire Rock included)... This is a mixed business kinda restaurant with a full bar, sushi and American bar food. Being good reviewers we had a little of everything... Beer - Kona Brew Co beer cannot go wrong. Did not sample the cocktails though (but there was a $5 Mai Tai special also) Bar food - probably one of the better Fish & Chips I've had in US. The batter was light enough, and the chips (fries) was well done. We also ordered a chips n salsa and it's passable... the best thing about it was that it was a HUGE serving (for $7, I hope it was too). Sushi - not amazing but satisfying. Not sure how fresh the raw fish was (or freshness of the artificial crab meat for that matter). We has some kappa maki and an Aloha Roll. The roll sat on top of some fancy dressing - really not necessary. The service - our server was efficient enough, but she really was so not wanting to be there at work (OK it was 1st Jan afterall). She could not remember two things at once... we wanted sushi menu and two beers, came back with beers and no menu. The wasabi didn't come with the sushi, etc. But to her credit she was pretty responsive when asked. By far the sweetest thing about this place is the view from the window seats - full mountain view, nice and airy when the windows are wide open. You can see everything happening on the street outside. Servings are big. Not cheap. Satisfying but nothing to crow about.

    (3)
  • Jamie W.

    Still true to it's former Sushi Blues roots, sushi seems to rule here. The small main menu is a strange mix of expensive ribs and fried options. Occasionally, there is an expensive fresh grilled fish option but don't count on it. Desserts are on the small side, so you might not want to share. Again, the view from the window seats of the mountains across the street are nice and the restaurant interior is nice. Service staff is average. Always a long wait for drinks from the bar since there is only one bartender serving the entire restaurant and bar area.

    (2)
  • Sonya S.

    Juicy, tasty ribs, good iced tea (brewed there and endless refills). Great open air seating w/ view of mountains. Was a welcome alternative to the crowded places across street.

    (3)
  • Eva H.

    Came here in vacation on a weekday. Didn't expect much and was still disappointed. They seemed to be under staffed and everything single thing was followed by an incredibly long wait. We waited eons for menus, water, ordering drinks, ordering food, receiving the food and trying to get the bill. The food was mediocre and not worth the price. I would not eat here again.

    (1)
  • Scott L.

    Fantastic rolls that you can tell were made with the local fish likely caught that day. Highly recommend the zero rice Osaka roll expertly prepared by sushi chef Eric King. Leave room for dessert though and try the tempura banana. A few negatives which is why its not getting 5 stars; A) the service from our waitress was lacking at times though the bus boy and host was most excellent and B) the bathrooms in the place were not maintained to any level.

    (4)
  • Ms. K.

    Very surprised at the negative reviews for this restaurant, which almost scared us off. We did have about a five minute wait to get seated with several tables open, but had wonderful service, and several people came by to check on us. We got our drinks immediately (second another reviewer that the drinks are strong, which is not a bad thing at all), and no complaints about the sushi. Tasty and generously sized. At the end of the evening, I mentioned to the hostess that I would like to thank the manager, and she sent us to the bartender. He asked me to post a positive review here. Glad to do it. (Please note, I have no affiliation with the restaurant.) I wholeheartedly recommend. We also ate at Postcards (yummy), Kalypso (better for football than for dinner) and at the Mediterranean Gourmet, as reference points.

    (4)
  • Ed P.

    Was in town looking for a lunch spot. Looked nice, but once we sat down, we waited....and waited...and waited. We should have left. Everything took FOREVER. Menus, drinks, food, and even the check. The food was mediocre. If you plan on going, plan on spending a long time and mediocre food. We should have gone across the street to Bubba's burgers.

    (1)
  • Victoria B.

    Loved this place! We were seated right away and the server brought us thoughtfully through the menu. The fish was perfectly cooked and seasoned - and the sushi was probably the best I've ever had! And I'm from New York! Server was helpful and present but not overbearing, would recommend people to give this a try despite the other reviews.

    (5)
  • Caroline S.

    Looks like a hole in the wall, and kinda is, but great little happening spot in Hanalei. We went specifically for the happy hour, where we had $6 Mai Tais - which were very strong and very good! The sushi was just "okay" - nothing spectacular here, and the service was a little slow.

    (3)
  • Graham S.

    Great views and atmosphere. Service was good and we had a very friendly waiter. Drinks are good and strong and the sushi was fresh. I would rate it higher, if it wasn't so expensive.

    (3)
  • Nicole T.

    Is it possible to give a zero star? Comical but pathetic experience. We went here on St. Patrick's day at 6pm for dinner. After having a pre-cocktail at Kalypso looking back we should have eaten there. We were looking forward to sushi, walked to Bouchon's. We waited briefly at the hostess stand when a young man greeted us, the restaurant was at about 20% capacity. The young man stated" we are closed for about the next 30 minutes because our waitress melted down and is crying". I said "what"? Thinking I MUST have misheard him. are you serious the restaurant closes because the waitress had a meltdown with 20% capacity? He relied to me with " Yes the waitress, you know the lady who serves you? She is crying and we are closed" hahaha what a joke. The 2 stars this restaurant has been given been yelpers is a GIFT ! They won't be around long.... Go to the Dolphin for your sushi don't even waste your time here.

    (1)
  • taso l.

    Had a pretty underwhelming experience here. I was shocked to see regular bottled beer on the menu for $9.50 (could it have been a mistake?). Around half of the items on the menu did not have prices, so after ordering a mai-tai, I was nervous that they would charge me something ridiculous since the beer was so pricey (but they didn't). I had fish & chips and it was actually quite good. There were a few issues with the service. The server was friendly and nice, but she brought me the wrong beer. She brought my fiance a whole bottle of sake rather than a glass (the menu specifically said glass), and the worst of it was that our sushi roll had plastic wrap in it. On the bright side - they made good on all these mistakes - I got to keep the mistake beer for free, we only got charged the glass price on the bottle of sake, and the offending roll was free. Still, there are better places to go nearby so I won't be returning next time I'm in Kauai.

    (2)
  • Tim B.

    I will start with the positive, the sashimi was amazing, as good as i had in Japan, but by no means worth the hour it took to get it. I don't know if they were just having a horrible day, but the whole experience was a disaster. We started by sitting at the bar. The bar tender(manager?) was helpful at first with picking the sake (since they were out of the one we wanted). After that he was very unhelpful. He wouldn't take our order, said he needed to get a pen and paper and didn't come back. So we moved to a table. I tried to close out the bar tab or get it transferred, he wouldn't transfer it and couldn't make change for 20 minutes! We sat down and were not greeted for a good 15 minutes, after I flagged down our waitress that had walked by us 8 times! She was nice, and I could see she was working hard and was completely flustered. Needless to say, we got our beer 10+ minutes later. Our ice cold calamari 30 minutes later, our roll about 45 minutes after ordered, sake 20 minutes later, and our sashimi almost and hour after we ordered it. It seems they were understaffed, bad choice on management. I think the place has potential, but it barely was noticable

    (1)
  • Kait B.

    Worse place to eat. Waiter was sketchy. Didn't charge us for drinks then asked us to put it as his tip. Food was terrible too. Do not get sushi or fish tacos. Rather not eat

    (1)
  • avalon e.

    2.5 stars for food, 4 stars for atmosphere + view, 5+++ stars for hot waitress. Looks like the Maitre'd (owner?) might be aware of the reviews mentioning slow service. We were there for 5pm happy hour sushi and this place did not disappoint. Appears pricey but portions make up for it. (Foodland take out sushi aint much cheaper) Please dont accuse the sushi chefs for being non-japanese. Sushi in Hawaii is Hawaiian food for goodnes sake so dont expect your honmaguro on ginshari served by some stoic itamae. Heck if the chefs butcher the neta then you get a fatter cut ie a better deal so don't complain. We had a few rolls ( ones that are 15% off @ happy hour) and the coconut shrimp. Sushi was decent, CA roll crabmeat was bleh... Taking into account the fact that its in Hanalei, we had set our expectations low low low but this place is worth a try esp. during happy hour..

    (4)
  • J A.

    My husband and I ended up here on our first night in Kauai. We were jet lagged, hungry, and just needed a bite to eat. The one thing Bouchon's has going for it is the view - beautiful shot of some of the Napali coast mountains. We were there during happy hour, thankfully, so we experienced a slight reduction in the cost of our food and drink. Mai tais were pretty good but that's about where it ended. My husband's burger was terribly over cooked (he asked for medium rare and received a tough well done piece of meat). I ordered the chicken lettuce wraps, which sounded good enough on the menu (butter lettuce leaves, marinated chicken, and fresh sauteed veggies). Unfortunately, I got wilted lettuce (not butter lettuce) which couldn't stand up to the heat of the chicken (which was bland at best) and the veggies were drowned in a heavy sauce. A memorable dish - for the wrong reasons. Stay away from their sushi - can you really trust a place that serves burgers, pasta, and raw fish? I think not. If you want a quick and yummy meal while you're in Hanalei, head up the street a little and hit the Hanalei Gourmet - better food, similar prices. The only think you'll miss is the view but you can head to Hanalei Bay to enjoy that after your delicious meal!

    (2)
  • Chris B.

    My final review stop on Kauai before we move onto Maui, is this place - Bouchon's in Hanalei. We came up here to watch the sunset over the bay - highly recommend, for future reference - when it was time to eat and we randomly picked this place. Well... it wasn't that horrible (overall) by any stretch of the imagination. We had a mix of sushi and a fish entree. Can't even remember the entree - yep, thats how good it was, I guess LOL. Sushi was mostly very good with one "holy crap that sucked" moment. Nigiri was all pretty top notch - except they ran out of salmon (other than the portions they had for rolls). Ok fine, I decided to try this one roll with 3 types of fish on top (one of which is salmon) and its baked with some sort of sauce. And holy shit, that tasted terrible. WTF, over - not sure what happened there. And their rolls aren't cheap - we're talking like 16-19 bucks. Yikes! But other than that. Good drinks. Nice ambiance, very relaxing type place. I liked how on one side there were no windows (or they were left wide open) so the warm night air permeated the place. They also had a live folk act while we were there - they were more of a coffee shop type of act, which was a tad odd...

    (3)
  • Aung L.

    Very disappointed with this place. Service was slow and erratic. Our food order came out in essentially the reverse of any expectation - my sushi meal first, then a salad, then an appertizer, then my wife's dinner, then my kids plates. And never got the edamame, which would seem to be the easiest thing to do. All spaced out by 5 minutes apart. As for the sushi - I've had better in AYCE sushi buffet places. The only good marks I can give are for the ahi poke and my daughter's chicken tenders, which were more like tempura chicken. Other than that, all the dishes were relative disappointments. I probably would have enjoyed the L&L Barbeque plates more and paid much less. Our worst meal on the island.

    (1)
  • Natalie S.

    Thankfully better than other reviews we had read. The staff was very friendly and sat us at a temporary seat until one at the prime window location had opened. A little pricey, but not too bad by Hawaiin standards. Ordered the rainbow roll, macadamia encrusted mahi mahi, and scallop appetizer. Was pleased with it all. Make sure to save room for the tempura banana with ice cream and sauce. It was to die for! The la crema chardonay was even a little cheaper than mainland standards. Ombiance and live music was also good. Our food may have been a little slow on coming, but hey we are on island time. Relax and enjoy!

    (4)
  • Lee B.

    Terrible service. They told us they "don't do substitutions because we are tourists and we wont be back anyways." The food was typical tourist trap fare. Nothing was fresh. I would give it 0 stars if possible.

    (1)
  • Martha M.

    If you're looking for the excellent sushi served by this restaurant's former incarnation, Sushi Blues, head over to the Hanalei Dolphin. The entire former sushi staff has re-located there, where they are serving top-notch sushi in a brand-new sushi bar. We knew about the change but wanted to give Bouchon a chance, especially since the upstairs location is so nice. We arrived midweek to a mostly empty restaurant. Soon after being seated, we ordered 3 pairs of nigiri as an appetizer. We told our server we were still considering entree options, but we mainly wanted to make sure the sushi arrived well in advance of the main courses. After about 20 minutes, the sushi hadn't arrived, but since it was close to closing, we consented to having our dinner order taken. Ten minutes later the entrees arrived, still with no sushi. Our server, Cayenne, said the sushi bar was "backed up" (the restaurant at this point was 1/8 full). She didn't apologize and didn't understand why we no longer wanted the sushi appetizer after we started on our entrees. From the sushi bar, the chef shouted out, "that's OK, I'll eat it!" to us. We were astounded by the incompetence and rudeness. The meat and fish in our main courses was fresh and decent, but the preparations were uninspired. We can't of course comment on the sushi.

    (1)
  • Jeremy M.

    Nice atmosphere but little substance and poor service. We had a sushi roll and a few Mai Tais, and while the view was very nice, nothing else matched. The sushi was both expensive and bland. The Mai Tais were made from a mixer and way too sweet. Once we got a server, the service was ok, but nowhere near attentive. Overall, I wouldn't recommend this restaurant, especially with so many other tasty options nearby.

    (2)
  • Lisa M.

    The view was incredible; the sushi decent; and the service, terrible. At least they have Kona on tap. We went for dinner during the week--the place was nearly dead, but our server could barely be bothered to come to our table. The sushi rolls were tasty, but even though the menu descriptions are detailed, ask exactly what's in it if you care--we got a jalapeno popper roll that was covered in mac nuts. Aside from being a really gross combination, my husband is allergic. Despite the poor service and the random nuts, the sushi was pretty good. I'd go back, but not for dinner--this is more of a happy hour place.

    (3)
  • Tigg B.

    We were "warned" about Bouchons on yelp for slow service yet their food drew us in. First dinner here we were seated promptly and waited for a drink order to be taken. We got our water and then our drinks, bottle of wine for the adults and sodas for the kids. One slowly sipped glass of wine later, 15 minutes?., our order got taken and the wait started. It wasn't busy but it took an additional 40 minutes for ribs and fish to make it to our table. Husband observed the sushi was made and served faster. The sushi chefs on duty did enjoy a few sake's along the way. Granted the food was really good. Second visit,last night before going home we decided on dinner here because of the amazing sushi menu and the fact we hoped service would not be so spotty. The truly bad, tried to make a reservation and got an answering machine. Get there and there is no reserved spot. No problem, we took a table and waited and waited. Finally after 15 minutes the waitress I'll identify by Ch. takes our drink orders. Drinks arrive and again we are left to wait to order, this time over 25 minutes. Meanwhile at the sushi bar there are some really loud patrons making other patrons move away There are sake shots among the chefs and the patrons and a lot of people waiting for their food. One guy who came in 45 minutes or so after us even got up and asked where his sushi was. In no time he got his food while we got ours over an hour after ordering. Don't get me wrong,I like to take my time to eat but by now it's becoming ridiculous. A table arrives and they order a mix of sushi and burgers. By now the sushi chefs are doing tequila shots with the same patrons further delaying the food. Burgers arrive first and sushi 30 minutes later. Ironically the waitress is Ch. The skinny? The food is AMAZING the service slow and spotty. Food, Atmosphere, Value Service

    (2)
  • Jenn C.

    Ordered the aloha roll but the waitress came back and said the crab ran out. I was like, really?!? Half of the specialty rolls on the menu have crab in it, how can they not have crabs? And it was only 5pm and early dinner time. Odd I thought, but I ordered the shrimp tempura roll instead. And I waited, and waited, and waited until I was ready to walk out of the restaurant - I think I waited close to an hour or more...i lost track of time. The waitress was apologetic and said they took a big order previously so they were backed up but should be coming out in 3 min. Well, 3 minutes passed and after another 10 min the roll finally showed up on my table. Sad to say, but it was the worst tempura shrimp roll I've ever tasted. The tempura tasted very stale and the seaweed also becaused it was really tough to chew...the waitress asked how it was...i simply said it was- just ok and made a face. She doesnt even bother to ask what was wrong, but quickly moves over to my husband and asks him how his dish was. Hhhmmm...she just brushed me off. Bad, slow service, and the food is sub par...and they don't even use fresh ingredients or doesn't even have what you want on the menu. I wouln't recommend this restaurant to anyone.

    (1)
  • Cathy L.

    At Buchons we had the Popper sushi (jalapeno, cream cheese, and lightly tempera fried), fish and chips, teriyaki burger w/ pineapple. We also tried the kona fire rock beer which was pretty tasty. Open air dining on the second floor and live entertainment most week nights. I would recommend the sushi if you are going to dine here. We had a lot of japanese already previous days so weren't in the mood but overall the food and service was great.

    (4)
  • Dian C.

    Given the French name, I was confused about the part where they have sushi on my menu. It makes slightly more sense now that they used to be called "Sushi and the Blues." I'm not sure how the French part came about, but the decor was tropical meets French art. Our eyes were wayyyy too big having just hiked the Kalalau trail and we ordered both sushi and chicken marsala. I've never mixed the two before, and this dining experience made me question the French and sushi combination. Their specialty rolls were massive, and the quality of the sushi was so-so. Given that this seemed aimed at tourists and we didn't have a whole lot of choices, especially for sushi, this wasn't a bad place. Their specialty drinks were excellent and the service was decent.

    (3)
  • Archana V.

    Food is not the issue in Bouchon's. The sushi was tasty though expensive ($10-15 per roll). Service is completely unacceptable. We had to wait 20 minutes to be seated even though there were empty tables and the restaurant was only half full. We ordered our drinks, the bar tender fills up the glasses with beer and it takes 30 minutes to bring the drinks from the bar to the table! The result- a lukewarm Stella with no head whatsoever! Same story with the sushi. The chef prepared the sushi and put the plates out but the waiter took forever to bring it to the table. If the service were quicker, this restaurant would have got 4 stars.

    (2)
  • Gwen N.

    We ended up leaving without the food. One of the members in our group had ordered the ribs and chicken and after waiting over 20 minutes we were then told they were out of ribs and wanted to start over with the order. They seemed short staffed and lacking communication. The only thing that we had, which was hot tea, arrived luke warm.

    (1)
  • George E.

    White men can't jump...or make sushi.

    (2)
  • Lyn S.

    Service was ok. Drinks were nothing special, got the calimari which was average and fish tacos which were pretty good. Prices were a little high though.

    (3)
  • Amber J.

    Good food, drinks, and service. Thanks!

    (5)
  • Etoli W.

    If you have a hungry family with kids don't even make an attempt to go in. There were 4 customers in the whole place but the staff took forever to sit us, no menus, finding a high chair was challenging and everything else was super slow. Above all that, the audacity of our server Robert Jones to become irritated with me for not leaving 20% tip has topped it all. I guess good help is hard to find on this island as the owner tried to explain to me. The best about this place was the Kids Paper Menus with fish shapes for coloring. Food was OK but with a service like that who cared anyway.

    (1)
  • Shirley H.

    Food = I ordered the Fish Tacos which were tasteless Price = Expensive ($15.95) for 2 Fish Tacos Speed = Kitchen was slow, which meant a 2+ hour lunch Service = SUPER NICE hostess and wait staff !

    (1)
  • Laurel R.

    It sounds like the Blue Dolphin Sushi bar is the place to go near Hanalei if you want sushi. We didn't know about it and went here instead. If I could do it over I'd head straight for the Blue Dolphin before trying this place. I was pretty underwhelmed by the service. I had to ask 3 times for an extra plate, we waited a long time, the waitstaff would disappear for long periods. At one point it seemed all the staff was congregating in the bathroom and it sounded like a frat party. I observed a sushi chef popping bites of food into his mouths with his hands. Maybe they washed afterwards and I couldn't see but it didn't seem like it. In general they didn't seem to be working very hard which explains how long it took to get our sushi order. One thing that annoyed us perhaps the most was the price and quantity of the "large dinner salad", $10. I got maybe 20 pieces of lettuce and 8 croutons tossed in caeasar dressing, that is all. I realize Kauai has higher prices, I ate many places on Kauai when I was there, that was by far the smallest salad I was served, yet the most I paid for a meatless salad. You had to see it, it was small. They didn't even spring for parmesan flakes. It's not the price of shipping, the salad is not that expensive that lettuce is some sort of by-the-gram luxury.

    (2)
  • John P.

    The service was terrible. Took 30 minutes to get our drinks. All meals came out at different times. It was 20 minutes from the time the first entree was served to the time the next entrees came out. The waiter was visibly confused. The only bright spot was the hostess who was on her third night, working her tail off and keeping the place together and a smile on the customers faces. The food was decent, place could have been cleaner.

    (1)
  • Josh A.

    If you are on the north shore you really should visit this restaurant. You won't be impressed by the food, I'd recommend skipping the food altogether, but the mountain view is phenomenal. The restaurant is on the second floor so you'll have a pretty unobstructed view to the southern mountain and it is wonderful. While you are there enjoying the view, order one of the many martini's. It will arrive in the shaker and fill your glass at least twice which is a decent value for 11$. If you aren't the martini type, though you should work on that, the Hawaiian micro-brew selection is pretty good as well.

    (2)
  • Jackie B.

    Fantastic view, but terrible food. Their Vegas roll made me feel a little sick. Their edamame was good (but how can you mess up edamame?).

    (2)
  • Kris O.

    Not impressed. My husband and I ate here last night and I had the special - Mahi Mahi. It was tough and poorly seasoned. The mashed potatoes were thick and heavy, and didn't have a good flavor. My husband got the fish and chips and he liked it a lot. The menus and table all had that weird mildewy smell - like they use the same old rag to wash everything without using clean soap and water. Gross! The wait staff was pretty bad! Anytime we needed something...salt, beverage refill, the check - we had to chase the waiter down. I'm pregnant so we weren't drinking, but I did notice he was much more attentive to the tables who were getting a lot of drinks. The food was edible, but I'd never spend money here again! Too expensive for what you get!

    (2)
  • Kristen M.

    read all reviews before you go!I Wish i read these reviews before I wasted my money today! HORRIBLE. Walked in, host was great. Friendly and sat us looking out into the street to people watch. Now our waiter seemed stoned or on something. He was kinda creepy. Took our appetizer order (coconut shrimp, which he kept on saying "coco shrimp) and bowl of clam chowder. Took OVER 20 minutes to get to us. My "coco shrimp" was room temperature and his clam chowder was luke warm too. It had that glaze on top that soups get after they are poured into a bowl and left out. Then our main course took another 20 minutes or so. We first sat down at 5:15 and I was served my burger at 5:59. My burger was well done, I ordered it medium. (I NEVER order anything well done, so i know i didn't tell him well done) and the pork tenderloin that my fiance ordered was a bit pink towards the middle, but sometimes pork can take that color. Nonetheless, he tried to only eat the outer pieces that looked cooked and he says that it actually was tasty... however like a previous reviewer, he paid for it for the next 12 hours in our lovedly hotel's bathroom. DO NOT GO HERE!! Cross the street, there is a few shops and a couple other restaurants to choose from, which is what we should of done.

    (1)
  • Andy M.

    Amazing sushi (try the grasshopper and dynamite rolls). Service was fine and the wait wasn't too long.

    (5)
  • Kristina A.

    Very mediocre sushi with bland taste. The waiter raved about Himachi yellowtail so enthusiastically we switched our order to include some nigiri. It tasted like nothing. Literally. We told him our thoughts and he brought us out a tiny bit more with a spot of chili sauce on top. I preferred the second version but still wish I would have stuck to my original order. The setting was really nice. A balcony with twinkling lights and a backdrop of the mountains with some nice reggae music. Could have waited a half hour for the Dolphin.. think we will do that next time.

    (3)
  • Tiffany B.

    so bouchons is a sushi bar- but they do offer real dinners. i have to give two thumbs up for the atmosphere-second floor of ching young village, very low lit, and live music. one sushi bar. a few high boys. a regular bar to drink at. and a whole bunch of tables. sorry to say- we sat at the bar; three sushi chefs and a waitress who all served us- but really shitty service, no upsell or interactions. sushi- ah, just OKAY, you get better somewhere else. nothing i would go back for.

    (2)
  • Kimberlee S.

    Loved this place! Great window seats on the second floor overlooking the lively street scene. Sushi roll was fresh and yummy. Best fish and chips we ever had! The fish and chip + rib special was really delicious - the ribs were melt-in-your-mouth. Drinks were good and waiter was friendly and hustled.

    (4)
  • J R.

    S'okay. I'd go back but the service is very slow, almost snail like. That's just the atmosphere so don't expect speedy service here. Food was tasty, and drinks were good. That's about all I can ask for! I recommend the fish wrap and the coconut shrimp appetizer. Very tasty!

    (3)
  • S G.

    We came here for lunch. The service was slow, but everyone was happy with their meals. Nothing special, but nothing horrible.

    (3)
  • Joshua R.

    Wait it a little but they seem under staffed. Sushi was really good! Grill was ok at best. If you do come here maybe just stick to sushi. The service was not too bad. It seemed to take a while to get appetizers but that might be because we were hungry. Over all it wasn't a bad experience.

    (3)
  • Shaun L.

    Although our waiter was friendly, the service was extremely slow and unprofessional. For example, the bartender and sushi chef were playfully throwing beer coasters at each other from across the room, all the while shouting obscenities. Even though the restuarant wasn't especially busy, that's not the type of behavior that I accept from any staff member at any restaurant or bar. On top of that, the food didn't taste fresh either. For a restaurant priced as high as this one is, I expected much better service and food. Not recommended.

    (2)
  • Baby C.

    I went here for my birthday. It was actually pretty good. I had sushi and ordered the grasshopper pie. Oh so yummy

    (3)
  • Brittany S.

    Hi, can I get a table? No? So could u be nice while I wait? No? Um....

    (1)
  • Melissa K.

    Horrific will be saying something nice. Restaurant was half full and they still couldn't serve us in a decent amount of time (2.5hours). They forgot half our order and that was just the start, food was bad. I wish I read all these reviews first.

    (1)
  • Sharon G.

    Sushi & Blues is NO MORE... this is the new format run by the same owners. They closed in June, redid the menu and brought in new chef and sushi chef. Same space. Good news - sushi is much improved, really good. Bar is still good. Salads are good, and they can be hard to find in Hanalei. Bad news - rest of menu is pretty uninspired, same food as you'd find in any other tourist restaurant in a beach town anywhere. Coconut shrimp, anyone? And kind of a hard sell on the specials, and dessert. Still, the sushi is worth a visit.

    (4)
  • Ron C.

    Great view, pretty decent service, but a little pricey. Also, pass on their fruity drinks... They don't put any alcohol in them. Stick to beer. The food was pretty darn good though. We all enjoyed it.

    (4)
  • Julia J.

    Been there twice. Food and service were on the poor side. This last time I wanted the Ahi salad I saw in a magazine advertisement for the restaurant...waitress had no idea what I was talking about even though there was a menu item that I thought matched... She said it wasn't a salad... I ordered the scallops and husband ordered the fish and chips. Both entrees were cold. Only got two pieces of fish - one was a lot smaller. Over priced for what you get.

    (1)
  • Alissa M.

    The happy hour menu from 3:30-5:30pm caught our eye as we wanted an early dinner. Only some of the drinks were discounted, and the menu was just the lunch menu, so no real deals there. We all ordered the ribs with either fried fish or chicken. Surprisingly, the ribs were very moist and actually pretty good. The fish and chicken were beer battered and deep fried and reminded me of good bar food. The sushi bar didn't open until after 5:30, so we ate dinner before trying a few rolls. We tried the California roll, spicy ahi roll and tempura veggie roll. The tempura veggie roll was probably the best of the 3...the sushi was decent but I wouldn't consider it the best sushi I'm sure we could find here. Fish was a little bit 'fishy' tasting and the rolls had more rice-to-filling ratio than we enjoy. Overall, we weren't disappointed with our meal, and the open air dining area was nice. I don't really understand how the name Bouchon matches with the restaurant, though, since the only thing Japanese about this place was the 'sushi bar'.

    (3)
  • Jason S.

    Good sushi, Price seems expensive at first, but the specialty rolls are huge, we definitely ordered too much the first time we went. We had great service the two times we went on our weeklong trip. But, fair warning, while our service was quick (food in 30 minutes), others that arrived after us were told it would be an hour, and a few tables left. Still, after realigning my expectations of quality food in Kauai, this was one of the best places we went to.

    (4)
  • Sabina P.

    If you like sushi, the options here are pretty good. I went here for dinner a couple of times, and both times thought the sushi was well-made, if a bit over-priced. The service was slow even though there were very few people in the restaurant, and the fish tempura my friend had was greasy and heavy. He asked the waitress for a glass for his beer but she didn't seem to register his request. The atmosphere is nice close to the seats facing outside, but there's a large TV over the bar that is a bit distracting if you're looking for a romantic place to dine.

    (3)
  • Ciera O.

    Wanted to try one of the other highly recommended restaurants in the area but they were too busy so we went here. Waited by the door for 5 minutes and were looked at by the wait staff but had to then seat ourselves. Our waitress was sweet but not attentive at all. The food was pretty tasteless and the portions were small. Maybe it's better at night as a bar ...

    (1)
  • Susan M.

    In a nutshell: No. You may end up here since the kitchen stays open later than other places nearby--but you'll only do that once. Sticky tables. Just gross. Then the sushi comes and it smells bad. Like fish that has sat out too long. We ask the server about it, who smells it, makes a face, then takes it back to the sushi chef who smells it, and makes a face. Then the server comes back to tell us that it's not the fish that smells bad, it's whatever the fish was served on (I can't remember...some kind of vegetable I guess). That vegetable "had been sitting out all day and I guess it has been soaking up all the fish juice." Thanks for clarifying...and bye-bye! (If you want sushi in Hanalei, try Hanalei Dolphin. Pricey, but doesn't smell.)

    (1)
  • Adriana G.

    This was a very painful experience! We wanted sushi after early afternoon surfing lessons. This was the place we choose given the proximity. We should have gone across the street to the burger joint! It was fairly empty when we arrived and then we find out the sushi bar opens only for dinner. Argh! Our waiter was also the bartender and I knew immediately that would become an issue. Either way we enjoyed happy hour drinks. We waited FOREVER to order and then to get our food. We probably waited for over 40 minutes to get our food. More guests arrived and other servers also magically appeared but completely ignored our table. The tables near us were also getting irritated. It seemed like every server was extremely slow. One table was actually getting up to leave and somehow the server convinced them to stay but they still waited a long time to get their soup. My burger was just ok nothing special. I seriously can't understand why the service is so slow! Luckily they have large TVs in the room so it prevented us from going completely insane. I would not recommend this place to anyone.

    (1)
  • Thi L.

    I'm sorry to say I had a bad experience here. Friends and I went to Kauai last winter, and chose this spot for a sushi dinner. We sat right next to the sushi bar, and we overheard the sushi chefs and the waiter talk about our order. Went something like this: Sushi chef: "Oh, we don't have that kind of fish." Waiter: "We'll just use this other fish. The customers won't be able to tell the difference." Maybe he was just having a bad day, but I don't think I've ever met a waiter less friendly than the one we had. The prices here were also a bit steep for the amount of food you get.

    (2)
  • Timothy M.

    The ahi was perfectly cooked, melt in your mouth delicious. The red potatoes were some of the best seasoned I've ever had. Our server made great recommendations and was very friendly. I would come back here again =)

    (5)
  • Sam F.

    Honestly some of the best sushi I have ever had (my family recommends the Aloha, Ono, and Tsnami rolls). Came here twice so far on this visit to Kauai, and might have to come back a third time. So very pleasant!!

    (5)
  • Torben F.

    Standard food, nothing special. Drinks are not the best. The restaurant, although it has windows around, feels very enclosed, and was quite hot and stuffy inside when I went. Meh.

    (2)
  • Dawn A.

    Excellent service from Ivory! The hostesses were incredibly sweet too. My husband and I dined here a few weeks ago with our 14 month old twins. Ivory was very attentive and brought over some rice for my kids right away. We ended up getting sushi to go because the kids were screaming! They have a great wine selection, quick service, and incredible views!

    (5)
  • Tim C.

    2 stars for the good entrées, friendly hostess and helpful busboy. Let me start out by saying that I have been serving/bar tending for over 10 years and our server is the reason I am only giving a 2 star rating. He was awful! He never gave us his name, so I will describe him by his pony tail and the tattoo on his elbow. He started by taking a drink order for the table. We had a party of 7 and my grandparents (in their 70s) wanted margaritas with silver tequila so he recommended Patron. My grandma, knowing I'm a bartender, asked if there was something not as high end as patron that she could get. When I asked the server what other silver tequila they had, he continued to look at my grandparents and avoid eye contact with me while saying "Patron is our only silver tequila." I wasn't sure if he was being honest or just trying to sell the good stuff (I later realized it was the latter). After getting everyone else's drink order he walked away, without taking my drink order. I ordered the next time he came back to the table. Before ordering dinner, my dad asked if we could get 2 separate checks so that my grandparents could cover their own bill. Our server said "we have to put everything on one check and they can put a certain amount on their card later. If I send them in on 2 separate checks, the food could come out 30-45 minutes apart." I've heard plenty of excuses for not being able to split a bill, but that was laughable. Not to mention the place was pretty empty by the time we got our order in. Next, my sister and her husband asked what our server recommended between the seafood dishes and sushi. He went on to list the two highest priced sushi dishes and the two highest priced seafood dishes with the lousy reasoning and description of "they're really good". Yea dude... really good at upping the price of our final bill. You could tell he had no intention of giving a sincere opinion on entrée options. We ignored his suggestions. My dad and I started with a bowl of clam chowder. We are big chowder fans and we have to say this was the worst we have ever had. It was sour with a runny texture. Not worth the $8 price tag. All of the entrées were wonderful, even though our server could only bring out one plate at a time (weird?). Cheers to the kitchen for prepping good meals. Some of the meals we had that I would recommend were the mac nut mahi, fish & chips, and teriyaki chicken. Overall this place has great food (aside from the clam chowder). It's too bad the service didn't match the $265 price tag. Let's just say this server is lucky to live in a state that still allows adding an automatic gratuity for larger parties.

    (2)
  • Shen O.

    The food is a 3, 3.5. The atmosphere is a 3. The service is a 4. The prices aren't ridiculously high, however for half the price you can get an equally satisfying meal at the L&L right at the corner, or the chicken in a barrel or bubba's burgers. We came in because the sign on the outside was super misleading. There was a lunch special posted with a price written for $7.50. Turns out that price was for a cocktail. I don't mind paying more for a proper sit down place, I just don't like being surprised with a bill that's twice as much as I'm expecting. I didn't care for the atmosphere; a loop of pop songs plays over the speakers, they can at least play jack Johnson on a loop. The service was great. Our glasses were always full and our meals came out within 15 mins. We were able to get our check promptly. If you're homesick for your local Applebee's or Chili's, this is the place for you.

    (3)
  • Mikey H.

    We had seen this place the other day when we ate somewhere else, so we thought why not give them a try. Friendly greeting when we walked up...our server said hello and said she'd be with us shortly. They have a variety of items for lunch and even a sushi bar. When our server came back, she explained the specials and we ordered drinks...a mai tai made with passion fruit juice....YUM!, which gave us more time to look over the menu. I was starving! We started with the crab cakes which were crispy and very good! I ordered one of their specialty rolls and two pieces of unagi. Both were very fresh and delicious. I also ordered the special ahi fish tacos which were great. However, the beans and rice weren't very good. I have found this to be a problem on islands, no decent rice and beans with Mexican food. The partner had the deep fried ahi and fries. It was a very leisurely lunch and we got there just in time as it started to get very busy. For a restaurant in a touristy town, the meals were good. Our server was great! There were only two servers working the whole dining room, which can be good and bad, but she stayed friendly even when it became crowded. I would come back if I was staying in the area.

    (4)
  • Edward W.

    This place is really a bar that serves food too. Only came here because the Dolphin had an hour wait. Large bar with a not so friendly bar tender. Place was half empty and we still had to wait 10 minutes for them to set up our table of five. Mediocre service and I'm being generous. Great calamari appetizer. Skip the crab cakes. The entrées were just ok. Nothing terrible, nothing very good. Server never asked us if we wanted dessert. Won't be back.

    (2)
  • Jimmy R.

    Trust yelp! Trust yelp! TRUST YELP!!! This is one of the few times when I failed to follow this principle and went to a 3-star place. The lesson reaffirmed - don't go to a 3-star place!!! My order of the lunch sampler platter never came after everybody else in our party of 7 finished their food (about 45 minutes after we ordered.) After that I politely asked to cancel it. The rudest waiter, one with a tattoo on his elbow, sounded like he was doing me a favor by taking it off the bill. This didn't stop him from charging a 20% tip! (See a pic of my bill attached.) When I politely inquired as to the exorbitant amount of the tip, he LIED that it's pretty much a standard there, despite a clearly stated policy of 17% for parties of 6 or more. (See a pic with that info) It's not the extra 3% percent that upset me, but this a-hole lying to my face.

    (1)
  • Desiree M.

    Sorry no pictures and my review won't do it justice. But honestly the best fish and chips we have ever had! Fish and chips are a hit in miss in my opinion. Most that I have had are in California and use cod or halibut. They used Ono. I've never had that, but no complaints here. My lava flow was also really good, liked that I could actually taste the rum. Our server was Bryan I believe? He was also kind and really attentive. We dined here twice during our stay!

    (5)
  • Rayna C.

    We came here with friends who have been to Kauai before. This was our first visit and had no idea where to eat. After spending $100 for our first three meals on this vacation, Bouchon's menu and prices were very welcomed! We liked it so much we came back here twice. The food was great. Loved the sweet potato fries and had a full basked of them. We came in on Happy Hour and got the Mai Tai's that were amazing. Lewie was our server and he was fun. He kept us laughing and enjoyed our patronage to the restaurant. Our second visit we got a young lady who was very nice but not as entertaining as Lewie. I don't know what people expect when coming to this island. But life here is slower and they do not live out of high rises like we do in the states. So I felt the atmosphere was fitting to the surroundings and the decor fit the area. It was upbeat and tropical. I loved the bar only it doesn't get enough credit because the view faces the mountains and that was spectacular. I had the fish sandwich. It was awesome. I should have had it again but I did the chicken stripes the second time. They were good but no where near as good as the fish. My husband had the ribs and he ate those on each visit. That tells you they were pretty dang amazing. I will love coming back here if we ever make another trip to Kauai.

    (5)
  • Harry D.

    The seafood skewers were pretty good, no problem. Nothing spectacular, we came as the kitchen was closing at 9, and served us. Spicy ahi roll was average.

    (3)
  • Jennifer M.

    It always pays to be friendly to your servers. After talking about several different types of local fish, our server told us about an off menu sashimi platter we could order. We opted to give it a shot. For $36 we had a selection of Ahi, Ono and Hamachi sashimi--everything was phenomenal. The spider roll was incredible as was their spicy tuna roll. We did order the calamari to start. Normally, it's always been prepared and in rings. Theirs were in giant calamari sticks. Lots of breading....not really my style, so I would give that dish a miss. But overall, for a quick centrally located dinner in Hanalei Bay, it does the job.

    (4)
  • Jamie C.

    Jamie is great. The Aloha roll was very good. Tip get some music:-), I see bose speakers but I hear a small speaker at the bar

    (4)
  • Chris H.

    The view next to the window is nice, and the well Mai Tai was very good. Well balanced, not overly sweet or hard which I find typically. The food though is terrible. Inexplicably they put green onions on my wife's macadamia nut pesto pasta, not listed in the ingredients on the menu. The pesto was very bitter, like they used Thai basil instead of sweet Italian basil. The pasta itself was very overcooked. There was no flavor of macadamia anywhere in the dish. The sushi was also bad. The yellowfish nigiri was supermarket quality. The unagi nigiri was pitifully small, the rice overwhelmed the sushi in size and the eel was cold. The craftsmanship of the sushi was nonexistent, it fell apart the moment I lifted it up. Also unfortunate was we were sat next to the sushi bar and the staff was rather rambunctious behind the counter. Their loud conversations kind of killed the mood.

    (2)
  • Fab B.

    We came in for dinner after a day of exploring the island and were left without Internet access to consult Yelp before choosing a place to dine in (mistake #1). The place was packed so we thought it would be ok (mistake #2), not paying much attention to the fact that it is also located in an insanely busy tourist area of the island (mistake #3) which, we get it, tends to cater to feeding the masses, not offering memorable dining experiences per se. The glasses of water brought to us when we sat were filthy with things floating around. The beers on tap were so flat, we ended up going with bottles to be safe. The food was just plain gross, including a hair!!! It was tasteless, heavily creamed when sauces were added and devoid of flavor. The menu is ridiculous and laughable. My 10 y.o. did her best Gordon Ramsey impression upon seeing seafood specialties, burgers, italian pasta dishes and sushi being offered on a never-ending menu, a real 'round the world one-stop shop, whatever cuisine you may feel for that day! ... The menu is so long and illogical, the poor waitress had to return 3 times before we finally were done reading that novel and made sense of what we may want to try. Of course, we should've fled right there and then knowing that restaurants with such menus usually serve crap (mistake #4). The fish & chips and citrus/mac nut mahi were both heavily breaded and unseasoned and the fish was obviously very low grade per the lack of taste and horrible texture. We wouldn't be surprised if both were just old as I suspect the fact that they were frozen (not freezer-burned) can't possible just account for how horrible it was. The rice used for the sushi was disastrous. Worst rice I've had in my life which doesn't say much about a restaurant in Hawai'i. The staff seemed overwhelmed and poorly trained but nice nonetheless. $70 later, we decided to chuck it on our end-of-the-year charitable contribution, AKA live and learn! Never going there again and please drop the name Bouchon!! It's an insult to the French whose cuisine you offer none in that insane menu of yours!

    (1)
  • Allen D.

    This is a fun, casual place to come for dinner. The night we came they were pretty busy and we had to wait quite a while to get seated. Our waiter was very friendly, informative and enthusiastic about the menu, that is, when we did see him. Apparently, he was the only waiter in charge of a full floor of tables, so there was a quite a bit of a wait until he got around to our table to take orders at various times during the night. Other than that the service was fantastic and the food was excellent. We had the following: Coconut breasted shrimp, Macadamia nut mahi-mahi with coconut and tropical salsa, Ahi special with mango spicy salsa, Teriyaki chicken with a pineapple wheel, and Suicide chocolate cake for dessert. Everything was delicious and I highly recommend all of it.

    (4)
  • Kristen N.

    Nice view, very courteous staff but otherwise just average. We stopped in late afternoon and had happy hour beers ($3.50) and their sampler which was just an ok sample of their menu items - a fried fish strip, a fried chicken strip, a coconut shrimp and 2 ribs. The shrimp was ok and the ribs were too. The fish and chicken were nothing of note. Not sure how the rest of their menu is but I wasn't overly impressed.

    (2)
  • Jim C.

    Good meal very similar to most of the bar/restaurants on the island. But a cool place just to hang out downtown for drinks. I will come back again. I would also say the service was average to above average.

    (3)
  • Oliver S.

    Weird vibes from the beginning! I called and tried to make a reservation but got no answer so we decided to just walk in. Right away we were ignored by the host for quite awhile, while we were standing directly in front of him. Once he acknowledged us, we were given dirty looks because we didn't have a reservation. He said he could try to squeeze us in but we'd have to wait for awhile. We didn't wait too long but when we got to our table it was squeezed in the corner of the restaurant and we felt like we were unwelcome. Our waitress, Malone, was super nice and the food was okay but we looked around for the hour we were there at all the spacious, empty tables as we were crammed up against the sushi bar. Feeling bad for anyone else who had to experience the bad vibes that this place has to offer.

    (3)
  • Andy G.

    Really disappointed. There was a line from the top of the stairs because the hostess was busy doing other things. When she finally got to the hostess stand, she spoke to the first few people, but then walked off to take care of other business without so much as a "I'll be right back." I've come to spend money at your establishment, the curtesy of acknowledging my presence would be appreciated. She also wasn't writing names down in her book, so when tables became available, she didn't know which party was which. Our waitress was better. Very friendly. Things were looking up. We ordered the Aloha and Vegas rolls. Both were without flavor, and the fish was not all that fresh. Not having fresh ahi in Hawaii should be against state law. We also got a salad, and the shrimp on the salad was cooked well, so no complaints there.

    (1)
  • Gustavus B.

    Food was luke warm at best.. We had rolls lacked vinegar and seems like they used jasmine rice and not sticky. I had the the Teriyaki Chicken tasted like it was pulled from the freezer to microwave and plopped right on my plate.. Horrid!

    (1)
  • Paul F.

    Waited 10 minutes in a mostly empty bar for a seat. Waited another 10 minutes no service. Heard the server arguing with the bus boy for allowing us to sit near the window. We left. Good location but service was less than spectacular. Go to the Hanalei Gourmet across the street. Much better everything.

    (1)
  • Cheryl S.

    We came here on a Saturday for a late lunch. It was busy, but we were able to get a table against the open air window, with a view of the mountains and waterfalls. The service was a little on the slow side, but this is Hawaii, not L.A., so no big deal. I had the chicken wrap. I was pleasantly surprised by the freshness of the veggies and the chicken was grilled just right. I enjoyed it a lot. My hubby had a combo dish that was a special and not on the menu. It had fish and chips, plus chicken tenders and ribs. His was good too. We were treated that meal with a celebrity sighting - Pierce Brosnan. As yummy in person as on the screen. We had a good experience here and would definitely come back.

    (4)
  • Joie Y.

    I find myself here almost every time I'm in Hanalei. I'm not sure why, I just do. What I like about this place is the location. I love sitting by the window and overlooking the roadway. Oddly enough, each time I've sat there, school was letting out up the street. It's great people watching. I have to say that the food is ok here. It isn't spectacular nor bad. It's just ok. They have a happy hour and they also offer the larger glasses of beer rather than one size. They offer some sushi, but I'm not sure if they use the sushi bar anymore because it wasn't set up this last visit and I didn't see it on the menu. They may have a separate dinner menu, but I didn't see it. Service was pretty good. Our server was very attentive and even threw in fries on my order even though I didn't order them. They didn't rush us which is great when you're on vacation. I would come back here again when I'm in town.

    (3)
  • Trish s.

    Great view of busy hanalei, but thats about all this restaurant has going for it. While we waited forever for the waitress to come, i kept looking across the street at Bar Acuda wishing i was eating there instead. The drinks were good, but the sushi was so below average i didn't want to put it in my body... Service was horrible and it was in the slow season of November!

    (2)
  • Neil S.

    Great view, good drinks and really good fish tacos. Their fish and chips are also nice. My wife had their chicken Pesto pasta. The dish wasn't the biggest but she seemed to enjoy it.

    (4)
  • Bill F.

    Rude condescending waiter spoiled what was a fair meal at a restaurant with a nice view of Hanalei.

    (3)
  • Jeffrey W.

    Great service. Good food. We got the special lunch plate which consisted of chicken, shrimp, fish, and fries. It was all tasty. Try to get a seat at the window, better views of the surrounding mountains.

    (4)
  • Rachael H.

    I ordered the sampler and was pleasantly surprised. The coconut shrimp was better than any other place I've been in Kauai. The rib was melt in your mouth, very tasty and you can tell it was made fresh, not from a process plant. The chicken strip while just a chicken strip was really tasty and again, doesn't have the processed food taste.

    (4)
  • Tom A.

    I have read many of the negative reviews and have not he any of the issues. I have had dinner here on 3 different occasions on 3 different trips and have always had very good food and good service. On this trip in particular our waiter Andrew was great. Great personality and totally on top of our table. We have always gone around sunset and the views are amazing I will go back whenever in the area

    (4)
  • Chuck E.

    We stopped for lunch. The restaurant was less than half full. We were seated immediately but a waiter never came over for 15 minutes. We ordered drinks and food at once. The drinks took another 15 Minutes. Service is very slow. All four ordered the same burger. Food was great.

    (3)
  • Steve B.

    Really enjoyed our last visit to Bouchons! Took my whole family and had a nice time. The atmosphere was perfect with great mountain views. We were seated right away by a very friendly hostess. Started with sushi appetizers--my personal favorite was the spicy tuna hand-roll. Also had a wide range of drinks to go along with the meal. Orders ranged from sushi rolls to the Kobe burger to pasta. Tasted a number of the dishes and they were all tasty. We definitely plan on coming back again!

    (5)
  • Ashley H.

    Giving this place 2 stars because the food wasn't very good. I had been craving coconut shrimp and when I got this is was overly cooked almost burnt and didn't taste very good. I then got the chicken teriyaki burger which was so salty I took 4 bites and couldn't eat it at all. The fries were ok. My bf got a burger which he asked for medium and it came out overly cooked almost burnt and had no flavor. Over all I would not recommend this place. Service was also a little slow and way over priced for the quality of food being served.

    (2)
  • Katie H.

    The view was spectacular and the atmosphere was welcoming. The staff was pleasant and seemed to enjoy working there. Overall, the food was good. I really enjoyed their penne pasta with fish. Their tsunami rolls were so-so. The calamari was definitely different. Instead of rings, they were more like calamari sticks. Not bad though, just different.

    (3)
  • Rachel L.

    This place is your basic tourist sushi restaurant. Not really high up on the "foodie scale". If you are looking for a place that is in line with the Applebee's of sushi, totally that place to dine at. If you are a foodie, you are better off making reservations at BARacuda across the way.

    (2)
  • Shelby V.

    A nice atmosphere and good waiters. We were promptly sat and had many questions to which our waiter was well informed. He gave us some recommendations to beer and food, he allowed us time and was very attentive. The food was fine, nothing special though. The Sushi was average even though they did have local options which was good. I enjoyed the view and and nice place in a great town. Good place

    (3)
  • Kirsten B.

    Worst service possible. It took them 10 minutes to even acknowledge that we were waiting to be seated. The food was mediocre, not worth sitting through the bad service. I will never return, and be sure to spread the word.

    (1)
  • Sarah S.

    This place was awesome! I can believe that it is both a sushi bar and a sports bar! I heard that they serve great fish!!!!!!

    (4)
  • Safrona O.

    This was a convenient spot to stop for happy hour, but should have kept driving. First, the stairs were closed, forcing you to take the elevator. The open air space was nice, but that's it. The waiter had no personality and the food was terrible. The chicken was significantly over breaded and unseasoned and the wrap was dry.

    (1)
  • Jim C.

    Terrible service and mediocre food about sums t up for us. We came with a large party (with reservations) and had no issues getting our table. But from there things went downhill quickly. Our server would take drink orders for a couple people in our group and then disappear for 20 minutes and come back and continue taking orders for a few more and disappear again. Then before he finished with drink orders wanted to start taking food orders. Several drinks and appetizers were forgotten and after asking several times for them we just gave up. The food came out 2-3 plates every 5-10 minutes so half the group had finished eating long before the others even got their food. Again, meals were forgotten and the server had to run around asking people what they ordered again. Frustrating! The food itself was just OK. The sushi was pretty good but the kitchen food was generally cold, soggy, and flavorless. the "special" which was supposed to be an inch thick filet of seared Ahi was really about 1/4" thick and well done, not just seared. Seriously false advertising! And at the end, our "wonderful" server was quick to remind us that the bill already included a "small" gratuity (which I learned was 17%) and that he would really like more. I couldn't believe my ears after his dismal service. Never again will we be back. I only gave if 2 stars because the sushi was really good. Otherwise 1 star would have been the review.

    (2)
  • G J.

    Hey, these are all tourist destination restaurants in the middle of a remote part of the island. The ambiance was island cool The mango Ono wrap was Ono!! And the beers on tap were fine. If you're seeking a culinary feast with exquisite service, wait and go back to a resort restaurant.

    (5)
  • Todd E.

    Went there on a recommendation made by another guest at our resort. I found the service nearly non-existent. On two separate occasions I actually got up from our table to get our server(Andrew) to check on our table. The wait for the food was just over an hour and arrived cold. Upon delivery of our food I made the comment that we were just getting ready to leave. We decided to stay since the food was finally here. One bite in the server, sensing that we were unhappy and we're going to continue to be unhappy, the server came by without making eye contact & running towards the kitchen asking if our food was alright. I think Andrew knew the answer. The bill came and yes, I decided not to tip. This almost never happens especially when I can relate to their situation. Cold service! Cold food!=NO TIP. As we're leaving the Bouchon's the server(Andrew) yells out the window in a sarcastic tone, Mahalo, have a great evening. Something I would have fired an employee over. I wish I would have checked out yelp before taking a strangers word. In her defense, she may have had a wonderful time. I don't know. We certainly did not.

    (1)
  • Katrina F.

    Just ok. Fish tacos and fish from fish and chips were over done. Nice atmosphere and grrat drinks!

    (3)
  • Regina B.

    We were a bit hesitant on eating here because of the 3 stars, but we were pleasantly surprised. The food, atmosphere, and service was all really great. We're just visitors to Kauai but we would definitely eat here again if given the opportunity.

    (5)
  • Julie K.

    The Seafood Hanalei is to die for. My brother ordered it and I was only able to steal a couple bites. I wish I had ordered it for myself. I highly recommend this place. Our waitress was super friendly and sweet!

    (5)
  • carole c.

    Wooot!! I came here a year or so ago after hiking Napali Coast & they didn't mind that I looked like a ball of red clay. I tried my luck again this year & again - no worries brah! The bartender was on que and fun, the people next to us kept giving us sushi to try and later one of the wait staff made some extra Pina Colada & kicked down the overage to us. So much fun! (super yum sushi - totally melt in your mouth - and splash of seawater fresh - and dare I say.... better than Dolphin? **gasp** yes) They try & seat folks at the window for people watching - quite fun, but don't overlook the bar - hanging with these locals was killer.

    (4)
  • Matt J.

    Good food, but disappointing service. My friend didn't get his food until we were all done eating, and when they finally brought it out when we were ready for the check we asked for it to go. They only discounted the meal $3... Our table remained cluttered and uncleared most of the dinner. The hostess seemed to be doing the best service on the whole place.

    (1)
  • Kristina M.

    Go to Dolphin instead. If you went there already.,.,...go again. Food = eh to bad, service = eh to bad, ambiance would be good if the food and service weren't so= EH! And for our server who complained about his 15% tip and "this isn't Red Lobster" for his 5% service....i haven't been to red lobster in 20 years but that one time I did go was better than this.

    (1)
  • Chasen M.

    You have to get really hammered to enjoy this place. Horrible Food, Horrible atmosphere, Horrible Water. Don't get fooled my a couple good reviews as I did. This place was flat out pathetic. The waittress's were very nice though...

    (1)
  • J H.

    We were starving, having just done a hike, were on our way back to Princeville and came across this eatery. I can say the coconut shrimp is excellent, wild greens salad is fantastic and I am told the fish and chips were outstanding. Wine selection was decent, no longboard beer tho... Bikini blond was decent sub. Our food selections were great, our waitress was the best and view was outstanding along the windows. We will be back!

    (4)
  • Serena P.

    I love this place for it's relaxed atmosphere and great servers and bartenders. I usually come here for the awesome view of Hanalei. The window high tops are perfect for people watching. I also love their sushi. While sushi does take long to make no matter where you go. I def think it's worth it. Try the dynamite roll. It's my favorite. The servers and bartenders are always great company. Def my go to for sushi

    (4)
  • Dave G.

    We stopped in for lunch on the many recommendations for the sushi here. It was ok.

    (3)
  • Brski B.

    After developing a hankering for a burger and quickly running out of places to go, we went here for one of the most disappointing meals of our visit. The server was a bit of an oddball, but he was harmless enough. It was the food that tainted the experience. The Kobe burger, which I was told was one of the favorites, was, at best, an average burger - the meat is not ground on site, so there's no point in buying a 'Kobe' burger that has no fatty-beefy flavor. The ahi roll was okay, I suppose, though it didn't look appetizing or taste very good. And the Hanalei roll - 2 shrimp, one cooked, one tempura, with ahi - looked like a revolting mess. The date said it was okay, but I think she was just basking in the glow of my company in Kauai. Can't recommend the food but the space is funky enough with a good view. Go for a couple of drinks by the window and then go across the street to Bubba Burgers if you really want a burger (or The Hanalei Gourmet if you want more choices).

    (2)
  • Adam S.

    This place was great. Arrived at 7p on a sat. Wait was shorter than the 30min stated and the food was great. Get a seat by the window - it's cooler. Sushi was delicious.

    (4)
  • Frannie R.

    Bouchon's rules! Heavy pours, Great food, great atmosphere, fun servers :-) bartender rules with surprise drinks and creativity! Definitely coming back again! love this place!!!!

    (4)
  • Tiffany C.

    Terrible service. Awful drinks. What a letdown. We left after an hour of waiting for appetizers and it wasn't even crowded! Don't eat here.

    (1)
  • Holly J.

    Sushi and drinks were great at the bar! Super fresh and delicious combos. Try the "healthy" mai tai made with fresh coconut juice...yum!

    (4)
  • Derek B.

    Loved the sushi here. Very fresh. Sat at the bar and had great service. Maui beer on draft which is a great plus. We went on a Saturday night and the wait was around 5 minutes.

    (4)
  • AM B.

    By the looks of this place we knew we were not walking into a 4 or 5 star sushi joint & after our trek through the falls of Na Pali, all we wanted was a stiff drink to commend our 8 mile journey through mud. Not only did this local spot grant our wishes for strong & tasty libations they also quenched our need for tasty grinds! Our fish tacos made with local Ono & panko crusted chicken Cesar salad hit the spot! The bartender took time to walk my drink over personally adding that Aloha welcoming & our waitress was above satisfactory, answering all of our touristy questions... Great spot to take a seat after your adventure here in North Kauai... Food on point, drinks strong & well balanced & smiles galore from the staff! You get a super gratuitous Mahalo from me!! & I'll definitely be back

    (5)
  • Libbey T.

    Great atmosphere and food at this delightful, second story place with open air seating looking toward the Valley. Ono wrap had just the right amount of Wasabi sauce and my husband enjoyed the fish tacos.

    (4)
  • Kristie B.

    We came for a little sushi, pupus, & happy hour with our 2 children in tow. The sushi was great! Estrella, our waitress, made the experience worth while. She was on top of our drinks and great with our kids. We will definitely be back ;)

    (4)
  • Chuck P.

    Great lunch at a great price! I had Sushi, the wife had fish and chips, and both were great! Simply put, YUM!

    (5)
  • David M.

    Awesome view of waterfalls and people from 2nd floor. Strong cocktails and good lunch food. We are planning to come back for Sushi later in the week!

    (4)
  • M K.

    I was there a few weeks ago with friends and the initial impression was WOW! Good to great sushi selection, AMAZING views, nothing much better in that area so in we went. Then the fun started. We must have hit at shift change because it took 20+ minutes to be contacted by the Hostess. In fairness on this issue, employees were indeed coming and going. Once we were finally contacted, we asked for a window seat and told her we were willing to wait. 30 minutes later and tables that could have suited 4 by being pushed together but no love, we said "forget it" and went to the bar. The bartender was a Lady named Jen. ABSOLUTELY AMAZING! Jen made drinks we had never heard of and are not the "normal island drinks" She also produced the standard drinks all of which were perfect. Another 45 minutes goes by and STILL no table. The new hostess actually came by at that point to ask us if we still wanted a table explaining that she thought we were now content at the bar. (We never even indicated that) Jen left the bar and pushed the tables together that we were staring at. Time for food and we ate TONS. The first rolls were pretty dry. I am hoping that was because they were ready to go and somewhat pre-made. Our server completely abandoned us and once AGAIN, Jen stepped in! She brought us house specials and talked with the sushi chiefs to get us "off the menu" items. THAT ROCKED! So why two stars? I started watching employees to see why the abandonment. Nearly ALL (Not Jen) were drinking alcohol at work and going to the parking-lot for "a break" on a regular basis. I went down to see what break time consisted of and it was either in a pipe OR snorted. The pipe was Pot (Still illegal in Hawaii) but a line??? Absolutely illegal! I called a few days ago to thank Jen once again for all her customer service. I was informed he no longer works there and that is a shame. I have no desire to visit any establishment a second time that works like this

    (2)
  • Bill H.

    Location is great. Beer is cold. Service was friendly and attentive. Restaurant decor was cheap. Food was OK. Nothing special, Sysco or US Foods frozen items. If you're in Kauai, your likely looking for better food for the same price. Realistically, the location and service is what keeps this review from being a 2 star.

    (3)
  • Jill W.

    Was with my adult daughter visiting my sister and her husband who live on Kauai, and tried Bouchon's for dinner on a Monday night. It's in a great location, looks pretty cool and had decent service. However, the food pretty much sucked. I had the Sushi specialty Maki roll they called Vegas Rolls and they were premade like you might get at a supermarket. My daughter had some salmon maki roll that she didn't even finish because it wasn't very good. My sister ordered a fairly expensive (perhaps not by Hawaii standards) Kobe Beef Burger medium rare which came out more like medium well or even well done. It also looked like some preformed frozen beef patty. She also had sweet potato fries with it that were cold and soggy and the oil tasted old. My sister's husband had ribs and chicken (I think) which he said was basically just "okay." It's a shame the food isn't up to par as there seems to be such great potential in the place. Oh yeah and one of the little bowls they give you for soy sauce with your sushi had food stuck to it, which was pretty gross.

    (2)
  • Zita N.

    Delicious steak, cooked to perfection. Great service and hospitality. Staff is prompt and friendly. Pina Colada with local Rum is to die for. Will remember this dinner for many moons!

    (5)
  • Sandi P.

    Good strong drinks! Kudos to the girl behind the bar. As for the rest of the experience...disappointed is the appropriate word. Burgers and fries cold. Veggie tempura roll... Couldn't even taste the veggies, could only taste rice. Want a water refill? Good luck with that. The waiter was not attentive, at all. If you have food allergies, don't bother coming here, because the waiter didn't listen anyway, my aunt is allergic to tomatoes, asked for it on the side and not on the burger... We get it...its on the burger. Good luck yelpers!

    (1)
  • Cynthia J.

    After a nightmare experience with another establishment in Hanalei, we were eager to find a place that offered us a relaxed atmosphere, good food, and prompt service. We entered Bouchon's and were welcomed by Tyler, who seated us immediately, told us about the fish of the day, and took our drink orders. We were pleasantly surprised by the specials and the drink offerings. Our drinks arrived promptly and our order taken, allowing us to relax and enjoy the mountain views and cool breeze from the upstairs dining room. The staff were very attentive to all the patrons and our drinks were never empty. The food was good. The fish and chips were perfect...surprisingly hard to find on this beautiful island. This was the lunch we were looking for. Bouchon's is now on our list of favorite spots in Hanalei!

    (4)
  • Emy A.

    We arrived with no reservations during the busy dinner hours on Tuesday night. In spite of that, the food and service were really great! Our table had the ahi special, ribs and fish dish, and mixed seafood brochette. Our server was Michael, and he was awesome! He was really great, and very accomodating and attentive to my egg allergy. Good atmosphere, and right next to cute shops to walk around after dinner!

    (4)
  • Kelly G.

    This place should have better reviews... My parents, boyfriend, and I went here for my mom's birthday a couple weeks ago. Service was impeccable when I requested a reservation (I think the woman's name was Amanda), and we got a table near an open window--perfect for people watching, not to mention mountain views. We all had different meals. The food was outstanding. The wine was good. The drinks were strong. Given the location, the prices were all very reasonable. We went back again the next day for lunch, because we wanted to see what the lunch menu had to offer. We got completely different food...and once again everything was divine. Drinks were strong. We didn't get a window table at first, but the lovely host offered to move us once one was available, which didn't take long. The only reason it's 4 stars and not 5...service that first night was rather slow, especially given the number of people there, and our waiter, while pleasant, wasn't super on his game. However, our waiter for lunch the next day was spectacular, and food/drinks came out more quickly--even though there were more patrons there. Better waiter? "Off night" the night before? I'm not sure. Either way, I'd go back. Highly recommended!

    (4)
  • J. V.

    Cool casual place good views cool vibe . Chef created our own cheesy fries for us. Sushi was overpriced and bland compared to the sushi we get in California . I wouldn't mind going back just for the view.

    (3)
  • Crabby C.

    Well this was a first. My wife and I stopped in for lunch after a morning hike up the coast. The place was mostly empty and when we sat down the table had not been cleared yet. There was a napkin with a note on it that read "Do not eat here. Get up and leave right now". We laughed and thought it must have been some grumpy tourist. Turns out our waitress was hungover and rude and the cook must have been new because well lets just say we still laugh about that and vow to walk out of any resteraunt that had a customer napkin warning.

    (1)
  • Jennifer W.

    I loved my meal and loved our table by the window! The service was great and very friendly. I got the shrimp, scallops and fish brochette - so good! The flavors were wonderful! We shared the ahi poke - super good too! My husband got the fish & chips and ribs. The fish was amazing, the sweet potato fries were great, the ribs were okay. The sauce was a little too ketchupy for me but they cooked them right-they fell off the bone. Would totally come back!

    (4)
  • Lori C.

    We have been here 4 times in 2 years. It is a great GO TO place for seafood, drinks and sushi. Great service as well. We will always come here during our visits.

    (5)
  • Mark G.

    I am baffled by the number of decent reviews supporting this restaurant. It's probably because they focus more on location/service than on food quality? The nice view you get if you sit in the row of tables by the window cannot make up for what is probably the worst sushi I've ever had in my entire life. It was so bad that after the first few bites, I started wondering whether it was safe to keep eating it... The tuna was slimy and definitely not sashimi grade. One of the three rolls we had, the Aloha roll, had some weird, chemical aftertaste that was so strong I would have stopped eating it, had it not been so expensive. Hopefully I'll be OK tomorrow... The only reason it's not a 1-star rating is that the service was good.

    (2)
  • Caesar G.

    Excellent sushi and rolls! They even make a decent burger for your non fishy loving friends. (Sucks to be them).

    (4)
  • Andrew C.

    We didn't check Yelp (or probably wouldn't have eaten here) and based our decision on the fact that we'd have a view of the hills from this 2nd floor restaurant ( yelp.com/biz_photos/6jII… ) Fish & chips ($14) are three large beer battered pieces of ono that come with tartar sauce, ketchup, and malt vinegar ( yelp.com/biz_photos/6jII… ). Well fried and not greasy. The beer batter was tasty and the ono moist and flakey. The fries were just as I like them with a crispy exterior. Fish tacos ($15) were made with opah and are topped with cabbage, tomatoes, and jalapeno sour cream. The plate comes with Spanish rice and beans ( yelp.com/biz_photos/6jII… ). The opah was firm and moist and had good flavor from being sauteed with garlic. The rice and beans also tasted good without having to add any salt or pepper. Service was slow, as many have complained about. It didn't bother us too much.

    (4)
  • Brittany D.

    We were driving around looking for something to eat. Stumbled up this place in a quaint shopping center. Service 4 stars, everyone was nice and attentive. Food 1 star... The pan seared Crab Cakes we actually fried, store bought ones with tons of filler. The Cajun seared Ahi, tasted old and over seasoned. The pasta was under cooked and hard, sauce was bland and contained lots of onions. For 70 dollars you can find much better food! Walk past it!

    (1)
  • Richard T.

    *Update* I tried the Fish & Chips here...they were DAMN TASTY!!! My Dad lived in New Orleans and my Mom lived in Japan so, in between catfish and tempura, I KNOW my way around a deep fat fryer! The beer batter on the fish was perfect and the fries were crunchy and hot. Here's a tip- When cooks use old/tired cooking oil to fry your food, the batter turns blackish brown. The oil Bouchons uses is fresh and sweet and they use the Kona Fire Rock Ale in the batter! I also loved their Cajun Seared Ahi sashimi. They use premium grade fish and it was a perfect appetizer. If I wanted to eat healthy, I would have ordered two servings as an entree! Yum, Yum, Yum, and burp. ROCK ON Bouchons!!!

    (5)
  • Diane C.

    Perfect Valentine's dinner with my husband. We hadn't been to Bouchons because of slow service in the past. We decided to give it another try and were quite pleased with the service and food. Estrella went out of her way to make sure we were well taken care of. We were seated quickly and our drink and food orders were taken in a timely manner. I had the shrimp scampi and my husband had the nighty special Cajun mahi mahi. Both were outstanding, and the portions were just right...not too much and not too little. The atmosphere was great....open air with a view of Hanalei town and the mountains beyond. Perfect dinner all around!

    (5)
  • Aliya W.

    Delicious sushi. Tempura vegetable was our favorite, followed by avocado/cucumber. Decent drinks, friendly service. Was super busy when we went after New Years so not a bad idea to make a reservation.

    (4)
  • Russell P.

    Sampler plate lunch special $12.95. Rib, chicken, fish, shrimp, fries and slaw. Great meal filling with a great view of mountains and a cool breeze. GOOD SERVICE, with a great attitude.

    (5)
  • Neal S.

    Nice place. Seared Ahi appetizer was excellent. The ribs were outstanding and the bone-in pork tenderloin was excellent. Service was at island speed, friendly and helpful. Plenty of choices on the menu and a very good sushi bar. We will go back.

    (4)
  • Maye C.

    Lots on the menu but we stuck with sushi and rolls. The rolls are fancy and varied so if you're looking for simplicity and the straightforward, unadulterated sushi, it'll be a tough task. Overall, expensive sushi and the live musician didn't get alot of attention - scattered claps and lack of ambience.

    (2)
  • Melissa E.

    Very disappointing. I took a visitor for lunch. Waited almost an hour for our order. Several parties actually left without receiving their order. By the time our order arrived, both were wrong. Luckily the correction did not take too long. Hope they can improve the service...

    (1)
  • Sau y.

    $15 for 6 Coconut Shrimp is criminal. $20 for a rainbow roll is criminal. I saw the sushi chefs going at it... he was butchering the fish. The japanese costume on the 2 gringos behind the counter didn't full me.. and hopefully won't fool you either. Oh my... my dish was OK, but the "butter lettuce" that came with my chicken stir fry wraps was wilted and kind of old... and they didn't give me very much. Flavor was good though. Waitress was nice... she wasn't very attentive for a place that wasn't very busy though-- more interested in chatting it up with her co-workers, I guess. Overall, probably wouldn't do it again b/c of price. Food quality was decent though.

    (3)
  • Todd S.

    My buddy and I were in town for a wedding and ate dinner here on the 4th of July. The food: was great! I had the sushi special- a sweet potato and avocado roll top with a white fish. The flavors were big, it was crunchy and it is definitely near the top of my list for my favorite sushi. My buddy had a burger and fries and enjoyed that very much as well! The dessert: was good. I had a piece of the mint pie. It had a crushed Oreo crust and then I believe the pie part was simply mint chocolate chip ice cream. At least that's what it tasted like. Not bad, but over hyped by the waitstaff and not quite what I was expecting. The drink: okay. My buddy had a beer and I had a mai-tai and a lava flow. Hoping to combo deal my sweet tooth and my desire for alcohol with these- I should have stuck with a beer. The service: poor. Nice people though. I'll recount our Bouchon's adventure to explain. My buddy and I were looking for some eats about 9pm on the 4th of July. We cruised the main drag of Hanalei and being the sushi lover that I am, I voted for Bouchon's. The restaurant was roughly half full throughout the course of our time there (I counted 16 tables with people and 4 waitstaff, plus another 5+ staff.) The host arrived after a couple minutes and showed us to our seats. Then we waited. And waited. Thankfully we had the Aloha spirit in full effect and weren't in a hurry. The host came back after 15 minutes or so and asked if we'd been attended to. Nope. Within five minutes one of the waitresses came over and was very pleasant and apologized and offered us a round on the house for the wait. Things are looking up... First round of drinks come and I could be wrong but my mixed drink may have been virgin. Didn't taste (or feel) any alcohol. Bummer. After another 20-30 minutes our food came out. Well the sushi came out and then the burger came out about 5 minutes afterward. At this time I ordered round 2. I saw the bartender make the drink and then I saw it sit on the bar for another 15 minutes. I should have just grabbed it myself. Dessert was quick though. The bill: ugh. We got the bill and our first round of drinks that were free, weren't. I mentioned this to our bubbly waitress and she said she would fix it and we gave her a card. She returns with the receipt to sign and the drinks still weren't taken off. I track her down and let her know. "No problem, I'll just cancel the first card charge and redo it with the corrected price." That seemed to work fine...until a few days after the trip there were TWO charges on the card. My buddy had to call and iron that one out. Conclusion: If you are not pressed for time and have the patience, the food here is great! Stick to beer and even though the service was poor the staff was still very friendly.

    (2)
  • Mike G.

    Went twice during our stay this week. First time great. Awesome waitress. Ivory was her name. Great suggestions and personality. Purple Rain martini rocked. Sushi was also great. Second time went for happy hour and got the fish tacos. Tasted like the fish was cooked at noon and left in the warmer. Dry and tough. If you go, stay with the sushi. Try and get a window seat. Even though it's not over the ocean, its nice to look out at all of the activity on the street.

    (2)
  • Susan R.

    Best fish tacos....hands down. But the leaking/dripping ceiling was unappetizing and the whole place could use a facelift. Great service and nice picture window seating.

    (3)
  • Mark C.

    For ambiance and service it's hard to compete with Bouchon's. Our server knew the menu and made good recomendations and the host came by many times to make sure we were doing OK. The sushi was average to just below. They had a few Sake choices other than the standard stuff and it was reasonably priced. I'm not a sushi expert be any means but we do eat it a lot. I noticed my rolls were falling apart and hard to grab with my chopsticks. I glanced over towards the sushi bar to see who was rolling and it looked like the same age dudes that you'd see flipping your burger at a Carls Jr. You could just tell the quality wasn't there. I found out from some locals later that when they changed names from Sushi & Blues they lost there really popular sushi chef. He moved down to Hanalei Dolphin and took the crew with him. According to the same locals the sushi quality took a nose dive and now everyone goes to the Dolphin for sushi. You should check the place out but I think apples to apples you may like Hanalei Dolphin Restaurant better.

    (3)
  • Ellen G.

    Food from the kitchen was about 2 stars, sushi was a bit better. Service is VERY slow--we waited 90 minutes because sushi chef was slow! We ate there two times this trip, and that's the end of going there. Kitchen still added red peppers to my dinner when I specifically said "no peppers" and the server had it on his order ticket. Not impressed--would rather go somewhere else for the price.

    (2)
  • Amy F.

    Only great thing about this place is the view! It is so spectacular. Service was too slow and chicken was not good. Went for dinner while on vacation in Kauai took over two hours for a quick bite. Sushi was pretty decent.

    (1)
  • matt e.

    Definitely better than other reviews say! Service was great (thanks Ivory!) and the food was good too. Not Japanese, more like Pacific Eclectic. Definitely a good place to go when on the island.

    (4)
  • Doris E.

    We hosted a preWedding Celebration for my son and new daughter in law. Ed and his staff did an excellent job with a large group of almost 60 people. He was most hospitable and his staff bent over backwards to accomodate our group. They worked with us to prepare a custom menu and we loved the Macadamia encrusted Fish, Teriyaki Chicken and Vegetable ragout... something for everyone. Great appetizers and delicious drinks and Kona beers made for a happy crowd. The only negative comment was it was a Friday and they were busy with other customers as well, so the food did not come out to everyone at the same time. Other than that, we could have not asked for a nicer location, better service or more fun atmosphere anywhere on the island. They even let us hold a quick "Tacky Tourist" contest, which made for a little extra entertainment for all.. in addition, they have beuatiful music playing on the weekends... makes for a wonderful date in paradise!!!

    (5)
  • Jones E.

    My husband & I went there for dinner our first night in Kauai, so, in retrospect (after a couple other spots we've been) it wasn't all that bad. We only had to wait about 5-10 mins to be seated by a friendly hostess at one of the coveted open-air window seats (probably the best part about the place). After being seated for over 5 mins or so, an apologetic waitress stopped by with menus, and a warning not to order sushi. Apparently the wait for sushi was insanely long, according to our waitress, which was due to the sushi chefs receiving a majority of their tips from the sushi bar, therefore causing them to not really care about getting orders out to the main restaurant. While I appreciated her candor, it was a little wierd/TMI. Overall, though, for us it wasn't critical; we'd thought about ordering some rolls for an appetizer but we weren't looking for a sushi dinner...so in retrospect, she probably saved us a huge headache! I ordered the Bouchons Mai-Tai (killer, nice and STRONG--not too sweet) and the teriyaki chicken breasts; my husband had a beer and fish & chips. Food was fairly good (as in edible, decent but not anything special), but totally overpriced. Bill came to $60. Expensive for what you get, but, then again, this is Kauai, and every meal out is almost a bill. So, whatever.... Would definitely try their happy hour, probably won't be back for dinner anytime soon though.

    (3)
  • K. S.

    Horrible service / very average to below average food. We've eaten there 3 times and will not be going back. The service has always been very bad - the wait staff is slow, they have attitude and could care less if you are enjoying your meal or not. We've watched this place go down hill over the last 3+ years - it's the blind leading the blind. Our last time there, everyone at the table had finished eating and then my "special" dish showed up. They claimed that it was fresh local fish - I think not. No big apology, no offer to buy us a drink - nothing. Everything else we ordered was pretty average. We simply won't' go back and waste our time and money again. It's a shame becasue we did have some killer butter fish there a few years ago. Whoever runs the place now should fire the entire staff and bring in someone who actually knows how to run a restaraunt.

    (1)
  • Harald L.

    My wife and I came to Kauai for the first time. We went to several restaurants on the southern part of the island with great disappointment. The hotel food was horrible ( Kauai marriot resort). On June 11th 2011 we went to tunnels beach and drove through Hanalei hungry for some good food. We saw Bouchon's an decided to stop for dinner. The menu looked good. The restaurant was clean and organized. The waitress was very attentive and made sure our drinks were refilled in a timely manner. The happy hour is awesome. Tap beer is 4.50 and tropical drinks such as Mai Thais are 7 bucks. We ordered the Tsunami roll. Very pricey (17 bucks) but the best sushi on the island. We the ordered the fish and chips which was fresh mahi mahi with hot French fries. Food was fresh and your moneys worth. The appetizer calamari steak was the best I've had so far. Reading all the reviews (most of them bad) I must say this is the best restaurant on the island of Kauai so far. Service was friendly and prompt. As prompt as it gets at least in Kauai. I definetly come back. Great place.

    (4)
  • Autumn H.

    First let me say, the food is delicious. My family has been twice this week and we loved everything we ordered. Another plus is the AMAZING view of the mountains while you eat. I laughed at the person who complained of the view of the parking lot, because if they had looked beyond the parking lot, they would have seen the beautiful green jungle background. That said, don't come here if you are in a hurry, like most places on the island, the service is a 3/10. And definitely have a reservation, they will be grateful that you did and you will get seated much faster. My favorite dish is the seafood Alfredo and the Hannalei roll.

    (4)
  • Nicole W.

    Solid fish tacos for lunch. I was more impressed with this lunch than many of the 4 star places on the north side. I think some of the yelpers on Kauai are ass backwards to be honest. I live in a foodie city (San Francisco) and some of the "awesome places" were so-so and this place was solid.

    (4)
  • Shannon D.

    Food was good but unimpressive. Service-- terrible!! Food may have been better and gotten a higher rating if the service wouldn't have been so horrible!!

    (2)
  • Scott J.

    We were headed to Chicken in a Barrel and decided to kick it up a notch and go here. Well I did, my wife reluctantly agreed and she was right. Mai Thai so so. We returned the clam chowder because it was cold and mostly flour. The Caesar salad used warm wilting lettuce. We had a taster platter or something with a couple of ribs, a chicken strip, a fish strip, and a shrimp. That was not bad, and in fact the ribs were really good. If you want ribs and a beer, this place would be perfect.

    (3)
  • Lisa M.

    It wasn't that bad. How can all these yelpers be so negative when they are hanging out in paradise? Nice Mai tai, good view of the mountains and good fish taco.

    (3)
  • Greg N.

    The sushi here is amazing . Ribs & Fish are also outstanding . If you get Michael as your waiter them you are really lucky, he has great energy and will treat you great!!

    (5)
  • Erin M.

    We came in despite the 2 1/2 stars. We were here 2 years ago and didn't remember it being 2.5 stars bad. We were right. I dont get the bad ratings... Our server was a little on the spacey side in personality, but very helpful and very prompt. So we'll call him an "interesting dude". Ribs came highly recommended as well as the fish and chips. Our table ordered mostly ribs and fish combos and were not disappointed! They were amazing!!! The Mia tie was TO DIE FOR. I live on Oahu and have access to good Mai ties all the time - these were outstanding! And you get your money's worth in alcohol, unlike other places where it's basically juice and you take their word for it that its not virgin. The only reason it's not 5 stars was my husbands meal - fish tacos... It was awful. Tough, chewy, and utterly tasteless. We all felt awful for him and shared our delicious ribs. All said and done, awesome place, great food, amazing drinks, just stay away from the fish tacos.

    (4)
  • Christian G.

    I thought this place was alright. We didn't have any issues with the staff or the food and the views were nice. Apps were a bit overpriced, but it was overall a fine place to stop and eat after a hike. I heard some tourist complain about walking into such a fancy restaurant muddy after DH and I just hiked the first bit of Kalalau. She didn't offer to wipe us down or buy us new clothes, so she can suck it. We weren't very dirty and we were dry, so we walked right in. The staff didn't mind and I can guess that they get a lot of hikers. Food was alright and staff was friendly. The place kinda reminded me of a somewhat fancier Applebee's.

    (3)
  • Cait C.

    So we walked in, got seated fairly quickly. We are not fast people so the service didn't bother us, we're on vacation! Very mellow atmosphere. The food was wonderful and I wish I could say the same about the cocktails but they just weren't the greatest. I would say it's not the place to go for drinks. The ribs and chicken were spectacular though the people I was with said the fish was a tad overcooked. Overall, it was a decent experience!

    (4)
  • Justin A.

    One word: Meh. I could ramble on and on, but there are many other good choices in the area. The price is a bit high for the so-so quality. The seats near the open window are nice, but don't expect the best food. Grab a drink though.

    (2)
  • Jackie C.

    I have no clue why this place has such low reviews, my husband and I's experience was out of this world good. We went the first night on the island and the decision was based on how good it smelt outside. New went on a Tuesday night. No line and no waiting around 6. We sat at a window seat and watched the beautiful view as the sun went down. I had sushi. A salmon, tuna and ebi roll. All had some veggie included. Mothers sushi was absolutely amazing. It was so fresh and delicious. My husband had the ribs and fish. That was also amazing! The prices were good for the quality of food! The waitress was super nice and when we couldn't decide on a local beer she brought over samples for us to taste. Do not go to the dolphin - come here it is wayyyyyy better despite the low stars this restaurant has.

    (5)
  • Rhonda S.

    Great outside view and wonderful service. We stopped in for a snack during happy hour and got a Vegas roll and calamari. Awesome!

    (5)
  • Ialinda S.

    The service really is terrible and the food just average. A shame because for the location it could be a really great place.

    (2)
  • Stephen S.

    Service great, foods great, place is great. If you're in the area and looking great Sushi, this place is the best

    (5)
  • Nathan Z.

    The service was good. I liked the drinks I ordered, and the ribs were great. Other people in my party ordered fish and chips and the fish tacos. All good. The coconut shrimp appetizer was also good. I would go back to try the sushi if I had time as well as the burgers.

    (4)
  • Tammy B.

    Excellent experience. The friendliest service on the island. The hostess was more than nice and welcoming. Great view. Prices in line with the rest of the island. Crunchy shrimp sushi roll and edamame delicious! Glad I didn't read reviews before trying it. Surprised how off the star rating is for this place.

    (5)
  • Patrick M.

    First - the waitstaff are really cool. The view is awesome. The food I had was the absolute worst! I ordered a chicken and pesto pasta dish. There was so much pesto paste on the fettuccine it was inedible. Terrible - yuck! We told the nice guy who cleared the table who said he would tell the server. After that the server seemed in a great hurry to get us out of the restaurant and never mentioned the meal. My wife liked her sushi but then again she ordered steak and then was told they ran out so she went with her second choice. They have very cool staff but they are in need of a chef. That pesto pasta was disgusting!

    (1)
  • Alisson A.

    Got the fish tacos. They were awesome. Hubby got a sampler platter with ribs, fish, and shrimp. Fish was very fresh. We wanted sushi but they don't serve until 5:30. Friendly staff. Great view.

    (4)
  • Lance B.

    Three years later and they're still knocking it out of the park with their sushi. Try the Tsunami Roll. You won't be disappointed. I love being able to sit by their open window seating with the green mountains as a focal point. Love this place!

    (5)
  • Sunny D.

    Having been here once before, my family and I didn't hesitate to come here for lunch. Great, fresh food! And the bartender Mike is super friendly and sociable, so it makes for a nice experience! Can't imagine ever forgetting this place everytime I come to kauai!

    (4)
  • Rickey M.

    Went to eat dinner here specifically Sushi. Came all the way from our hotel in Lihue to enjoy. Food was quality but the service could have been better. Our waiter took a long time to check on us and also refill our drinks. Overall it was a good time.

    (4)
  • deborah a.

    The service lacked. The Sushi is aweful. The seaweed was tuff. The ahi was way too mushy and the sauce on their spicy ahi was old flavored

    (1)
  • Tobias K.

    I really liked this place. I had a sushi roll and it was surprisingly good. So much so, that I ordered a second one. The service was good and the view was great.

    (4)
  • Don D.

    For the two of us it was nice. Keep in mind there are not too many place with a sit down dinner lounge atmosphere, so this is that type of place. Good food and service...no complaints. Would go there again.

    (4)
  • Bella L.

    This was our favorite restaurant in Hanalei Bay. It had very friendly staff, excellent food, excellent cocktails, and a great open-air ambiance.

    (5)
  • Christin C.

    Sunrise Roll was the best roll I've had in quite a while. The addition of the lemon on this roll makes it superb! Beer battered fish was also delicious. Service was some of the friendliest my family has encountered so far. Definitely is a place we will come back too, also for the great view!

    (4)
  • Janet S.

    Incredible view of mountains in shady comfort of a high seating perch. We ha the fish taco, chipotle style. It was perfectly cooked, not over done, sumptuous sides with slaw and chipotle sauce that was truly light and delicious. The server was attentive and pleasant and the luncheon experience is worth are return. Again, wow what views.

    (5)
  • Lou Ann L.

    Kinda upsets me that this place only got two stars. If I had trusted the reviews we would have never got to try this place. Got seated as soon as we walked in, greeted by our very friendly waitress as soon as we sat down & food came without a long wait. My rainbow roll was delish & my husbands pineapple chicken was juicy & tender. Not to mention the view from our table was amazing!

    (4)
  • Alison G.

    I'm sure it's easy to get sucked in here - it looks like a great spot from the outside. But it's not worth it! "Generic" seems like the perfect word for the food and the drinks. We ordered a rainbow roll, a Mai Tai and the Pina Colada - all virtually tasteless. Not recommended.

    (2)
  • Betsy W.

    Just have to respond to the reviewer badmouthing the bartender. Nobody's perfect, of course, but something in that review doesn't pass the smell test. We're local regulars and visit several times a week over the past year. We've received nothing but impeccable, friendly service from everyone at Bouchons, Mike in particular. We do know that Yelp prioritizes unfavorable reviews, so wanted to offer our take on the consistently good experience we get, every time. We were in yesterday with our mainland guests and the burger, Vegas roll, fish tacos and variety of cocktails were enjoyed by all.

    (4)
  • Ron N.

    Worst sushi ever. It was warm, definitely not fresh, and possibly even frozen having been thawed for days in warm muggy weather. My girlfriend and I are actually worried that we might get sick. To be honest, I'm thinking about barfing it up to to ensure I don't get sick. Avoid this place at all costs. The Centers for Disease Control should be all over this place. It's safer eating sushi in East Los Angeles. The ocean is 1 block away. I could have rented a boat, caught and scaled my own fish in half the time it took them to take our order and serve us this crap. And make sure you stop by Longs Drug to pick up some Imodium. You'll need it.

    (1)
  • Danny D.

    We got the Poke and Ono fish and chips. Both were good, the fried were really good :). Very expensive for what you get. We were seated right away, nice wait staff, fast service (6:30pm on a Monday night). 3 stars because the food is good, the view is great, but pricing feels excessive. Everyone else here seemed to be having a good time, and happy with their food. Also noticed zero locals, all tourists...

    (3)
  • Nick M.

    The review is based on service only as we didn't stay long enough to eat the food. After a day of snorkeling, we were ravenous. We arrived at the restaurant and noticed only a few people in there. We waited at the host stand for a few minutes. The bus boy made eye contact with me a few times and came over to help us. We let him know that there were three in our party. He looked at the dining room and said it would be five minutes while he found us a table, cleared it, and set it for us Really? An almost empty dining room and that's what he said? We waited and the bar tender broke a couple of drink glasses--it appeared as if that was his goal. With this kind if service before the meal, we opted to go to another well-known restaurants in the same center. It's a shame because we really wanted sushi.

    (1)
  • Stephen S.

    Sunday evening around 5:30. Got seated pretty quickly. I asked the hostess if that 2 place by the window was ok and she didn't make eye contact or answer me but led us there and upon a sincere thank you from me she still avoided looking at me. No big deal maybe she's having a bad day. We all do at times. It was a gorgeous view of the mountains and hwy through town. Our waitress was quick to take our app order and real quick to take our dinner order. Felt as if we were being rushed big time. However, they came in a timely fashion. Once we got our dinners I could not get our waitresses attention. She had 4 tables but kept disappearing. I just needed some napkins for my ribs. I noticed a bus lady cleaning a table next to us. I learned to her and said, " Can I trouble you for some napkins?" She replied, "as soon as I seat those people" and gestured to the one party waiting at the hostess station. She never returned. But about 5 minutes later our waitress did. I was almost done with my food and she did eventually get me a napkin. (hint-when some one orders ribs always bring napkins). The waitress took our plates and asked if we wanted desert we told her we would like to share one. She then brought the check. We asked her again of we could share one. She agreed and brought us the wrong one. She did appologise again and brought us the right one and asked if we wanted to pay right then? I told her it would be a couple minutes. Again we felt super rushed. Over all it was an ok experience. We felt tolerated and rushed. Not what a customer should feel. My fish was awesome. My ribs were a 4/10 sauce tasted like ketchup. My fries were dead cold. The tarter sauce tasted like mayonnaise. Overall we were just scratching our heads. Not sure if we just caught the waitress and others on a bad note or what. But we did see her be genuine and very friendly to the other tables around us. I kinda think the original incident with the hostess when I politely asked for the window seat may have caused her to taint the rest of them. We love Hanalei and will return for future vacations. Probably won't return to this restaurant though. Sad too. Such a killer location and could be amazing. Manegment needs to crack down on the employees and stop letting them head game those who pay their bills.

    (3)
  • Rich F.

    We let Michael, our server, help us order. 4 of us shared salads, 2 apps and 2 entrees. Salads were large and fresh with a nice papaya dressing. Calamari from the menu was crunchy and lightly battered. Our other app was the Hanalei roll. Large and fresh. First entree was the Ahi special which was lightly seared and fresh. The other entree was Mac nut crusted Mahi with a tropical salsa - everyone's fav. Meal was completed with Chocolate lava cake which certainly made the ladies happy. Great night with great service.

    (5)
  • Mike H.

    We gave this place a try, it looked decent from the parking lot. It took about 3 minutes to get seated, they were less than half full. The food was fairly decent. The service was about the worst I have ever had. I asked for a side of mayo when the food was served, it took approx. 20 minutes and 2 reminders to get the mayo, never mind checking back to see how our meal was. As a make up the waiter brought over half a glass of beer to make everything better, poured it in my beer glass to make a foam top, I don't think he has ever poured a beer before. The food seemed a bit overpriced. Go anywhere else! I'm sure you will get better service!

    (2)
  • Meme M.

    We came to get a drink here as we were waiting for our table for tapas at Bar Acuda (the bar was packed at Bar Acuda or we would have gone to their bar). This place was empty. It was kinda disconcerting, given the Tahiti Nui, Bar Acuda and the Dolphin were all packed. But it sure was convenient to sit right down. I picked a seat at the bar and became overheated, so we moved to the veranda seating ( super strong lights ). The drinks were ok, nothing worth noting. We ordered an appetizer and it was just ok. So, I guess with lackluster drinks and an ok appetizer I can't really give it more than 3 stars. And based on the lack if business, I'm thinking I'm not that far off from the general consensus.

    (3)
  • gerard f.

    Great open window seats! Great views! The best burgers around. We have been there 3 times. We moved here from Boston, reminds me of my old neighborhood pub, but with better food and views. The wait staff and the hostesses are incredibly nice. I would have given it 5 stars, but don't want people grabbing all the window seats.

    (4)
  • Charlene K.

    It's not bad, but it's not great! Sure it was fun to sit up next to the window and see the beautiful view. The food was only ok. It really is more of a tourist spot / sports bar feel.

    (2)
  • Mae T.

    One word: SLOWWWWWW! Waited over an hour for two sushi rolls. About a 1/3 of the place was full so there is no reason this should be so slow! They tried to clear our table before we were even served. This place needs to get it together!

    (2)
  • chris v.

    Bouchon restaurant in Hanalei Bay north of Princeville was a delightful experience. We were trying to escape from the $39-45 fish entrees at the big popular places and the Yelp reviews for the Hanalei Bay less fancy places were all over the map. We originally were headed for Hanalei Gormet but when we got there it was so loud ( think drunken loud) my head couldn't take it. So we went to Bouchon across the street. We were seated in the window with a drop dead gorgeous view of the dreamy mountains. The wait person Teea was as sweet, friendly, helpful and attentive as you can get, Husband unit had the pineapple teriyaki chicken with fresh vegetables and rice. Delicious. I was in the mood for a burger and had the Kobe burger and asked for medium well--it was perfect. I had a martini--very generous (former Yelper complained about size) but mine was great. Help staff was better than most 5 star places. And I think we were full for the first time in two days of eating at the high end places. Love the term "market price" in those places--translated means "overpriced." Go to Bouchon--steady and good.

    (5)
  • Ashley K.

    Disgusting sushi, and expensive. Seriously the worst sushi in ever tried. They made the rice for the nigiri so huge and so far out of proportion fr the paper thin pieces of sashimi thy topped the rice with. To top it off it pok them over an hour to prepare our Togo order, they couldn't care less and made jokes about how slow they were going. I will never come back and would HIGHLY recommend against ever eating at this sorry excuse for a sushi bar.

    (1)
  • James M.

    Overall our experience was pleasant, our server Teea was very attentive and got us what we need right away... This place deserves a better rating than seen here on Yelp. Food was decent, not the best but for the limited options around the area

    (4)
  • Greg D.

    Food was just ok, but service was not great. We had a party of 5 and were being seated at a table with no view. We asked if we could combine two tables together in the view area. The server told us it is not allowed because the restaurant fills up at lunchtime and they will need the seats for other customers. It made no sense because we were customers standing there asking to be seated. What difference did it make? Later, those tables were combined for another party, but our server said it was because the owner approved it. We were also charged a gratuity on our bill. When we asked, the server said parties of 5 or more automatically get charged the gratuity. Their menu clearly says 6 or more, but we didn't want to argue and just paid the bill and left. I would never return to this restaurant. There are much better and friendlier places to eat where you won't feel like you're being overcharged and treated like you don't matter.

    (2)
  • Charles H.

    Great Place to Eat - We went to this restaurant on our last night in Hawaii. The food was great and the service was exceptional. Ask for Mark!!

    (5)
  • Julie J.

    Where to begin...? Loved the inside of this place at night. Good vibe and crowded. The food was fine. Everyone in my party had decent food. The service was horrendous. Our waitress was the WORST. Her sister and niece were next to us so she was less than attentive. Asked for water and she filled only one of the four glasses. Had to ask for ketchup with fries. Really? Served half our party (hot food) and the other half (sushi and poke) after the others were done. Blaming it on the sushi chefs. The real clincher for me though was watching her slam sake shots with her buddies at the table behind us. Yes, I know it's Kauai. I get that we're not on the Mainland and the hiring pool and standards are different. Oh, and then there was the international incident where one of the waitresses talked smack to her sister at which point the sister started screaming F bombs repeatedly in front of her young daughter and my kids. The manager did apologize, but spent most of the night trying to keep his two waitresses from fighting. Pretty ugly. Hey "Edward S." was this just another anomaly? It appears that the service is really lacking, One last thing: my daughter pointed out that the three year old niece took a walk down the sushi bar counter stepping on the place settings with her BARE FEET. Call the Health Dept.! That's just freakin' gross no matter where you're from!!!

    (1)
  • Reza N.

    You have to take into consideration that Kauai, for the most part, beats to a different drum when it comes to restaurant service. Having said that when the waiter tells you that the only reason this place is surviving is because it is in Kauai then that should pretty much sum up what the conditions of this place are. By the way they do not accept American Express because "the rates are too high"...that is just good business sense when you are situated in an area that is largely dependent on tourists. (Sarcasm) We went with a larger group and were amused that they automatically added 21% gratuity to the bill...that was the funny part of our experience. If we had to tip based on the quality of service then it would be more along the lines of 1-2%...maybe even 3% because our group was celebrating a special occasion.

    (1)
  • Erick F.

    One must have clear expectations of being here a while. Service is "on island time," from the time you arrive at the door to the moment you leave. Be prepared to invest 90 minutes or more for dinner and dessert. Service isn't mainland slow, just BFE Kauai paced. Our waitress was flexible and very accommodating. Decor was kitschy...just what one would expect near the end of the road - hand-painted walls, Costco-esque artwork and icicle lights (the Herbie Hancock framed CD...not autographed mind you, was most bizarre). Ambiance was topped with a random, yet enduring, playlist of 80's top 40 music. Props to the bartender for very timely cranking the drum solo from Phil Collins' "Air of the Night!" The fish and chips (Ono served tonight) were fantastic - arrived piping hot atop a bed of very good fries. Basic green salad was very impressively large with good quality veggies. Kid's chicken fingers are panko-breaded and very crunchy and quite tasty. Sushi ("Aloha Roll") was quite good and very large making it a great value. Chocolate Suicide was a great topper. Yay for Kona Big Wave on tap.

    (4)
  • Amy B.

    The only thing good about this place is the view.

    (2)
  • Mandy K.

    Clean airy atmosphere, convenient location after time at Hanalei Beach but very overpriced. Several menu items were not available; we were told we had an old menu, but no new menu was offered. Our least favorite dining experience all week.

    (2)
  • Jessica M.

    The view is lovely and the food is good. The sign says sushi all day, but that really means there are 3 hot sushi dishes on the app menu all day, and the sushi bar opens at 4:30. The staff can be a bit inattentive. However, some are good and yes, the food tastes good.

    (3)
  • Tatyana P.

    Unlike other people, we had a great lunch at this place. Amazing mountain view, super friendly staff, tasty food and drinks. Will go back for more!

    (5)
  • Jay P.

    Nope, not going here again. Their happy hour consisted of about 4 items. So we ordered a couple drinks and a couple sushi rolls. $41 for three rolls (4 pieces each). It was not that great. Calamari was the turning point. Absolutely terrible. We sent it back and when they brought it back to us it was the same. We told them about it and we were not charged... Which was nice of them. Bottom line. Decent booze, expensive. Bad food. Other places nearby are better

    (1)
  • Kelly H.

    We had poor service and a laughable sushi experience. My edemame "shells bowl" was removed about halfway through our completion of the beans, I was not given a soy sauce bowl, and my sushi rolls were so wide that I had to bite them in half in order to consume them (which leads to them falling apart). We ate our food, but I certainly will never go back.

    (2)
  • Joyce L.

    We wanted to spend a little time in Hanalei and ended up here... the $3.50 draft beer for Happy Hour sold us (Kona Brewery Co's Fire Rock included)... This is a mixed business kinda restaurant with a full bar, sushi and American bar food. Being good reviewers we had a little of everything... Beer - Kona Brew Co beer cannot go wrong. Did not sample the cocktails though (but there was a $5 Mai Tai special also) Bar food - probably one of the better Fish & Chips I've had in US. The batter was light enough, and the chips (fries) was well done. We also ordered a chips n salsa and it's passable... the best thing about it was that it was a HUGE serving (for $7, I hope it was too). Sushi - not amazing but satisfying. Not sure how fresh the raw fish was (or freshness of the artificial crab meat for that matter). We has some kappa maki and an Aloha Roll. The roll sat on top of some fancy dressing - really not necessary. The service - our server was efficient enough, but she really was so not wanting to be there at work (OK it was 1st Jan afterall). She could not remember two things at once... we wanted sushi menu and two beers, came back with beers and no menu. The wasabi didn't come with the sushi, etc. But to her credit she was pretty responsive when asked. By far the sweetest thing about this place is the view from the window seats - full mountain view, nice and airy when the windows are wide open. You can see everything happening on the street outside. Servings are big. Not cheap. Satisfying but nothing to crow about.

    (3)
  • Jamie W.

    Still true to it's former Sushi Blues roots, sushi seems to rule here. The small main menu is a strange mix of expensive ribs and fried options. Occasionally, there is an expensive fresh grilled fish option but don't count on it. Desserts are on the small side, so you might not want to share. Again, the view from the window seats of the mountains across the street are nice and the restaurant interior is nice. Service staff is average. Always a long wait for drinks from the bar since there is only one bartender serving the entire restaurant and bar area.

    (2)
  • Sonya S.

    Juicy, tasty ribs, good iced tea (brewed there and endless refills). Great open air seating w/ view of mountains. Was a welcome alternative to the crowded places across street.

    (3)
  • Eva H.

    Came here in vacation on a weekday. Didn't expect much and was still disappointed. They seemed to be under staffed and everything single thing was followed by an incredibly long wait. We waited eons for menus, water, ordering drinks, ordering food, receiving the food and trying to get the bill. The food was mediocre and not worth the price. I would not eat here again.

    (1)
  • Scott L.

    Fantastic rolls that you can tell were made with the local fish likely caught that day. Highly recommend the zero rice Osaka roll expertly prepared by sushi chef Eric King. Leave room for dessert though and try the tempura banana. A few negatives which is why its not getting 5 stars; A) the service from our waitress was lacking at times though the bus boy and host was most excellent and B) the bathrooms in the place were not maintained to any level.

    (4)
  • Ms. K.

    Very surprised at the negative reviews for this restaurant, which almost scared us off. We did have about a five minute wait to get seated with several tables open, but had wonderful service, and several people came by to check on us. We got our drinks immediately (second another reviewer that the drinks are strong, which is not a bad thing at all), and no complaints about the sushi. Tasty and generously sized. At the end of the evening, I mentioned to the hostess that I would like to thank the manager, and she sent us to the bartender. He asked me to post a positive review here. Glad to do it. (Please note, I have no affiliation with the restaurant.) I wholeheartedly recommend. We also ate at Postcards (yummy), Kalypso (better for football than for dinner) and at the Mediterranean Gourmet, as reference points.

    (4)
  • Ed P.

    Was in town looking for a lunch spot. Looked nice, but once we sat down, we waited....and waited...and waited. We should have left. Everything took FOREVER. Menus, drinks, food, and even the check. The food was mediocre. If you plan on going, plan on spending a long time and mediocre food. We should have gone across the street to Bubba's burgers.

    (1)
  • Victoria B.

    Loved this place! We were seated right away and the server brought us thoughtfully through the menu. The fish was perfectly cooked and seasoned - and the sushi was probably the best I've ever had! And I'm from New York! Server was helpful and present but not overbearing, would recommend people to give this a try despite the other reviews.

    (5)
  • Caroline S.

    Looks like a hole in the wall, and kinda is, but great little happening spot in Hanalei. We went specifically for the happy hour, where we had $6 Mai Tais - which were very strong and very good! The sushi was just "okay" - nothing spectacular here, and the service was a little slow.

    (3)
  • Graham S.

    Great views and atmosphere. Service was good and we had a very friendly waiter. Drinks are good and strong and the sushi was fresh. I would rate it higher, if it wasn't so expensive.

    (3)
  • Nicole T.

    Is it possible to give a zero star? Comical but pathetic experience. We went here on St. Patrick's day at 6pm for dinner. After having a pre-cocktail at Kalypso looking back we should have eaten there. We were looking forward to sushi, walked to Bouchon's. We waited briefly at the hostess stand when a young man greeted us, the restaurant was at about 20% capacity. The young man stated" we are closed for about the next 30 minutes because our waitress melted down and is crying". I said "what"? Thinking I MUST have misheard him. are you serious the restaurant closes because the waitress had a meltdown with 20% capacity? He relied to me with " Yes the waitress, you know the lady who serves you? She is crying and we are closed" hahaha what a joke. The 2 stars this restaurant has been given been yelpers is a GIFT ! They won't be around long.... Go to the Dolphin for your sushi don't even waste your time here.

    (1)
  • taso l.

    Had a pretty underwhelming experience here. I was shocked to see regular bottled beer on the menu for $9.50 (could it have been a mistake?). Around half of the items on the menu did not have prices, so after ordering a mai-tai, I was nervous that they would charge me something ridiculous since the beer was so pricey (but they didn't). I had fish & chips and it was actually quite good. There were a few issues with the service. The server was friendly and nice, but she brought me the wrong beer. She brought my fiance a whole bottle of sake rather than a glass (the menu specifically said glass), and the worst of it was that our sushi roll had plastic wrap in it. On the bright side - they made good on all these mistakes - I got to keep the mistake beer for free, we only got charged the glass price on the bottle of sake, and the offending roll was free. Still, there are better places to go nearby so I won't be returning next time I'm in Kauai.

    (2)
  • Tim B.

    I will start with the positive, the sashimi was amazing, as good as i had in Japan, but by no means worth the hour it took to get it. I don't know if they were just having a horrible day, but the whole experience was a disaster. We started by sitting at the bar. The bar tender(manager?) was helpful at first with picking the sake (since they were out of the one we wanted). After that he was very unhelpful. He wouldn't take our order, said he needed to get a pen and paper and didn't come back. So we moved to a table. I tried to close out the bar tab or get it transferred, he wouldn't transfer it and couldn't make change for 20 minutes! We sat down and were not greeted for a good 15 minutes, after I flagged down our waitress that had walked by us 8 times! She was nice, and I could see she was working hard and was completely flustered. Needless to say, we got our beer 10+ minutes later. Our ice cold calamari 30 minutes later, our roll about 45 minutes after ordered, sake 20 minutes later, and our sashimi almost and hour after we ordered it. It seems they were understaffed, bad choice on management. I think the place has potential, but it barely was noticable

    (1)
  • Kait B.

    Worse place to eat. Waiter was sketchy. Didn't charge us for drinks then asked us to put it as his tip. Food was terrible too. Do not get sushi or fish tacos. Rather not eat

    (1)
  • avalon e.

    2.5 stars for food, 4 stars for atmosphere + view, 5+++ stars for hot waitress. Looks like the Maitre'd (owner?) might be aware of the reviews mentioning slow service. We were there for 5pm happy hour sushi and this place did not disappoint. Appears pricey but portions make up for it. (Foodland take out sushi aint much cheaper) Please dont accuse the sushi chefs for being non-japanese. Sushi in Hawaii is Hawaiian food for goodnes sake so dont expect your honmaguro on ginshari served by some stoic itamae. Heck if the chefs butcher the neta then you get a fatter cut ie a better deal so don't complain. We had a few rolls ( ones that are 15% off @ happy hour) and the coconut shrimp. Sushi was decent, CA roll crabmeat was bleh... Taking into account the fact that its in Hanalei, we had set our expectations low low low but this place is worth a try esp. during happy hour..

    (4)
  • J A.

    My husband and I ended up here on our first night in Kauai. We were jet lagged, hungry, and just needed a bite to eat. The one thing Bouchon's has going for it is the view - beautiful shot of some of the Napali coast mountains. We were there during happy hour, thankfully, so we experienced a slight reduction in the cost of our food and drink. Mai tais were pretty good but that's about where it ended. My husband's burger was terribly over cooked (he asked for medium rare and received a tough well done piece of meat). I ordered the chicken lettuce wraps, which sounded good enough on the menu (butter lettuce leaves, marinated chicken, and fresh sauteed veggies). Unfortunately, I got wilted lettuce (not butter lettuce) which couldn't stand up to the heat of the chicken (which was bland at best) and the veggies were drowned in a heavy sauce. A memorable dish - for the wrong reasons. Stay away from their sushi - can you really trust a place that serves burgers, pasta, and raw fish? I think not. If you want a quick and yummy meal while you're in Hanalei, head up the street a little and hit the Hanalei Gourmet - better food, similar prices. The only think you'll miss is the view but you can head to Hanalei Bay to enjoy that after your delicious meal!

    (2)
  • Chris B.

    My final review stop on Kauai before we move onto Maui, is this place - Bouchon's in Hanalei. We came up here to watch the sunset over the bay - highly recommend, for future reference - when it was time to eat and we randomly picked this place. Well... it wasn't that horrible (overall) by any stretch of the imagination. We had a mix of sushi and a fish entree. Can't even remember the entree - yep, thats how good it was, I guess LOL. Sushi was mostly very good with one "holy crap that sucked" moment. Nigiri was all pretty top notch - except they ran out of salmon (other than the portions they had for rolls). Ok fine, I decided to try this one roll with 3 types of fish on top (one of which is salmon) and its baked with some sort of sauce. And holy shit, that tasted terrible. WTF, over - not sure what happened there. And their rolls aren't cheap - we're talking like 16-19 bucks. Yikes! But other than that. Good drinks. Nice ambiance, very relaxing type place. I liked how on one side there were no windows (or they were left wide open) so the warm night air permeated the place. They also had a live folk act while we were there - they were more of a coffee shop type of act, which was a tad odd...

    (3)
  • Aung L.

    Very disappointed with this place. Service was slow and erratic. Our food order came out in essentially the reverse of any expectation - my sushi meal first, then a salad, then an appertizer, then my wife's dinner, then my kids plates. And never got the edamame, which would seem to be the easiest thing to do. All spaced out by 5 minutes apart. As for the sushi - I've had better in AYCE sushi buffet places. The only good marks I can give are for the ahi poke and my daughter's chicken tenders, which were more like tempura chicken. Other than that, all the dishes were relative disappointments. I probably would have enjoyed the L&L Barbeque plates more and paid much less. Our worst meal on the island.

    (1)
  • Natalie S.

    Thankfully better than other reviews we had read. The staff was very friendly and sat us at a temporary seat until one at the prime window location had opened. A little pricey, but not too bad by Hawaiin standards. Ordered the rainbow roll, macadamia encrusted mahi mahi, and scallop appetizer. Was pleased with it all. Make sure to save room for the tempura banana with ice cream and sauce. It was to die for! The la crema chardonay was even a little cheaper than mainland standards. Ombiance and live music was also good. Our food may have been a little slow on coming, but hey we are on island time. Relax and enjoy!

    (4)
  • Lee B.

    Terrible service. They told us they "don't do substitutions because we are tourists and we wont be back anyways." The food was typical tourist trap fare. Nothing was fresh. I would give it 0 stars if possible.

    (1)
  • Martha M.

    If you're looking for the excellent sushi served by this restaurant's former incarnation, Sushi Blues, head over to the Hanalei Dolphin. The entire former sushi staff has re-located there, where they are serving top-notch sushi in a brand-new sushi bar. We knew about the change but wanted to give Bouchon a chance, especially since the upstairs location is so nice. We arrived midweek to a mostly empty restaurant. Soon after being seated, we ordered 3 pairs of nigiri as an appetizer. We told our server we were still considering entree options, but we mainly wanted to make sure the sushi arrived well in advance of the main courses. After about 20 minutes, the sushi hadn't arrived, but since it was close to closing, we consented to having our dinner order taken. Ten minutes later the entrees arrived, still with no sushi. Our server, Cayenne, said the sushi bar was "backed up" (the restaurant at this point was 1/8 full). She didn't apologize and didn't understand why we no longer wanted the sushi appetizer after we started on our entrees. From the sushi bar, the chef shouted out, "that's OK, I'll eat it!" to us. We were astounded by the incompetence and rudeness. The meat and fish in our main courses was fresh and decent, but the preparations were uninspired. We can't of course comment on the sushi.

    (1)
  • Jeremy M.

    Nice atmosphere but little substance and poor service. We had a sushi roll and a few Mai Tais, and while the view was very nice, nothing else matched. The sushi was both expensive and bland. The Mai Tais were made from a mixer and way too sweet. Once we got a server, the service was ok, but nowhere near attentive. Overall, I wouldn't recommend this restaurant, especially with so many other tasty options nearby.

    (2)
  • Lisa M.

    The view was incredible; the sushi decent; and the service, terrible. At least they have Kona on tap. We went for dinner during the week--the place was nearly dead, but our server could barely be bothered to come to our table. The sushi rolls were tasty, but even though the menu descriptions are detailed, ask exactly what's in it if you care--we got a jalapeno popper roll that was covered in mac nuts. Aside from being a really gross combination, my husband is allergic. Despite the poor service and the random nuts, the sushi was pretty good. I'd go back, but not for dinner--this is more of a happy hour place.

    (3)
  • Tigg B.

    We were "warned" about Bouchons on yelp for slow service yet their food drew us in. First dinner here we were seated promptly and waited for a drink order to be taken. We got our water and then our drinks, bottle of wine for the adults and sodas for the kids. One slowly sipped glass of wine later, 15 minutes?., our order got taken and the wait started. It wasn't busy but it took an additional 40 minutes for ribs and fish to make it to our table. Husband observed the sushi was made and served faster. The sushi chefs on duty did enjoy a few sake's along the way. Granted the food was really good. Second visit,last night before going home we decided on dinner here because of the amazing sushi menu and the fact we hoped service would not be so spotty. The truly bad, tried to make a reservation and got an answering machine. Get there and there is no reserved spot. No problem, we took a table and waited and waited. Finally after 15 minutes the waitress I'll identify by Ch. takes our drink orders. Drinks arrive and again we are left to wait to order, this time over 25 minutes. Meanwhile at the sushi bar there are some really loud patrons making other patrons move away There are sake shots among the chefs and the patrons and a lot of people waiting for their food. One guy who came in 45 minutes or so after us even got up and asked where his sushi was. In no time he got his food while we got ours over an hour after ordering. Don't get me wrong,I like to take my time to eat but by now it's becoming ridiculous. A table arrives and they order a mix of sushi and burgers. By now the sushi chefs are doing tequila shots with the same patrons further delaying the food. Burgers arrive first and sushi 30 minutes later. Ironically the waitress is Ch. The skinny? The food is AMAZING the service slow and spotty. Food, Atmosphere, Value Service

    (2)
  • Jenn C.

    Ordered the aloha roll but the waitress came back and said the crab ran out. I was like, really?!? Half of the specialty rolls on the menu have crab in it, how can they not have crabs? And it was only 5pm and early dinner time. Odd I thought, but I ordered the shrimp tempura roll instead. And I waited, and waited, and waited until I was ready to walk out of the restaurant - I think I waited close to an hour or more...i lost track of time. The waitress was apologetic and said they took a big order previously so they were backed up but should be coming out in 3 min. Well, 3 minutes passed and after another 10 min the roll finally showed up on my table. Sad to say, but it was the worst tempura shrimp roll I've ever tasted. The tempura tasted very stale and the seaweed also becaused it was really tough to chew...the waitress asked how it was...i simply said it was- just ok and made a face. She doesnt even bother to ask what was wrong, but quickly moves over to my husband and asks him how his dish was. Hhhmmm...she just brushed me off. Bad, slow service, and the food is sub par...and they don't even use fresh ingredients or doesn't even have what you want on the menu. I wouln't recommend this restaurant to anyone.

    (1)
  • Cathy L.

    At Buchons we had the Popper sushi (jalapeno, cream cheese, and lightly tempera fried), fish and chips, teriyaki burger w/ pineapple. We also tried the kona fire rock beer which was pretty tasty. Open air dining on the second floor and live entertainment most week nights. I would recommend the sushi if you are going to dine here. We had a lot of japanese already previous days so weren't in the mood but overall the food and service was great.

    (4)
  • Dian C.

    Given the French name, I was confused about the part where they have sushi on my menu. It makes slightly more sense now that they used to be called "Sushi and the Blues." I'm not sure how the French part came about, but the decor was tropical meets French art. Our eyes were wayyyy too big having just hiked the Kalalau trail and we ordered both sushi and chicken marsala. I've never mixed the two before, and this dining experience made me question the French and sushi combination. Their specialty rolls were massive, and the quality of the sushi was so-so. Given that this seemed aimed at tourists and we didn't have a whole lot of choices, especially for sushi, this wasn't a bad place. Their specialty drinks were excellent and the service was decent.

    (3)
  • Archana V.

    Food is not the issue in Bouchon's. The sushi was tasty though expensive ($10-15 per roll). Service is completely unacceptable. We had to wait 20 minutes to be seated even though there were empty tables and the restaurant was only half full. We ordered our drinks, the bar tender fills up the glasses with beer and it takes 30 minutes to bring the drinks from the bar to the table! The result- a lukewarm Stella with no head whatsoever! Same story with the sushi. The chef prepared the sushi and put the plates out but the waiter took forever to bring it to the table. If the service were quicker, this restaurant would have got 4 stars.

    (2)
  • Gwen N.

    We ended up leaving without the food. One of the members in our group had ordered the ribs and chicken and after waiting over 20 minutes we were then told they were out of ribs and wanted to start over with the order. They seemed short staffed and lacking communication. The only thing that we had, which was hot tea, arrived luke warm.

    (1)
  • George E.

    White men can't jump...or make sushi.

    (2)
  • Lyn S.

    Service was ok. Drinks were nothing special, got the calimari which was average and fish tacos which were pretty good. Prices were a little high though.

    (3)
  • Amber J.

    Good food, drinks, and service. Thanks!

    (5)
  • Etoli W.

    If you have a hungry family with kids don't even make an attempt to go in. There were 4 customers in the whole place but the staff took forever to sit us, no menus, finding a high chair was challenging and everything else was super slow. Above all that, the audacity of our server Robert Jones to become irritated with me for not leaving 20% tip has topped it all. I guess good help is hard to find on this island as the owner tried to explain to me. The best about this place was the Kids Paper Menus with fish shapes for coloring. Food was OK but with a service like that who cared anyway.

    (1)
  • Shirley H.

    Food = I ordered the Fish Tacos which were tasteless Price = Expensive ($15.95) for 2 Fish Tacos Speed = Kitchen was slow, which meant a 2+ hour lunch Service = SUPER NICE hostess and wait staff !

    (1)
  • Laurel R.

    It sounds like the Blue Dolphin Sushi bar is the place to go near Hanalei if you want sushi. We didn't know about it and went here instead. If I could do it over I'd head straight for the Blue Dolphin before trying this place. I was pretty underwhelmed by the service. I had to ask 3 times for an extra plate, we waited a long time, the waitstaff would disappear for long periods. At one point it seemed all the staff was congregating in the bathroom and it sounded like a frat party. I observed a sushi chef popping bites of food into his mouths with his hands. Maybe they washed afterwards and I couldn't see but it didn't seem like it. In general they didn't seem to be working very hard which explains how long it took to get our sushi order. One thing that annoyed us perhaps the most was the price and quantity of the "large dinner salad", $10. I got maybe 20 pieces of lettuce and 8 croutons tossed in caeasar dressing, that is all. I realize Kauai has higher prices, I ate many places on Kauai when I was there, that was by far the smallest salad I was served, yet the most I paid for a meatless salad. You had to see it, it was small. They didn't even spring for parmesan flakes. It's not the price of shipping, the salad is not that expensive that lettuce is some sort of by-the-gram luxury.

    (2)
  • John P.

    The service was terrible. Took 30 minutes to get our drinks. All meals came out at different times. It was 20 minutes from the time the first entree was served to the time the next entrees came out. The waiter was visibly confused. The only bright spot was the hostess who was on her third night, working her tail off and keeping the place together and a smile on the customers faces. The food was decent, place could have been cleaner.

    (1)
  • Josh A.

    If you are on the north shore you really should visit this restaurant. You won't be impressed by the food, I'd recommend skipping the food altogether, but the mountain view is phenomenal. The restaurant is on the second floor so you'll have a pretty unobstructed view to the southern mountain and it is wonderful. While you are there enjoying the view, order one of the many martini's. It will arrive in the shaker and fill your glass at least twice which is a decent value for 11$. If you aren't the martini type, though you should work on that, the Hawaiian micro-brew selection is pretty good as well.

    (2)
  • Jackie B.

    Fantastic view, but terrible food. Their Vegas roll made me feel a little sick. Their edamame was good (but how can you mess up edamame?).

    (2)
  • Kris O.

    Not impressed. My husband and I ate here last night and I had the special - Mahi Mahi. It was tough and poorly seasoned. The mashed potatoes were thick and heavy, and didn't have a good flavor. My husband got the fish and chips and he liked it a lot. The menus and table all had that weird mildewy smell - like they use the same old rag to wash everything without using clean soap and water. Gross! The wait staff was pretty bad! Anytime we needed something...salt, beverage refill, the check - we had to chase the waiter down. I'm pregnant so we weren't drinking, but I did notice he was much more attentive to the tables who were getting a lot of drinks. The food was edible, but I'd never spend money here again! Too expensive for what you get!

    (2)
  • Kristen M.

    read all reviews before you go!I Wish i read these reviews before I wasted my money today! HORRIBLE. Walked in, host was great. Friendly and sat us looking out into the street to people watch. Now our waiter seemed stoned or on something. He was kinda creepy. Took our appetizer order (coconut shrimp, which he kept on saying "coco shrimp) and bowl of clam chowder. Took OVER 20 minutes to get to us. My "coco shrimp" was room temperature and his clam chowder was luke warm too. It had that glaze on top that soups get after they are poured into a bowl and left out. Then our main course took another 20 minutes or so. We first sat down at 5:15 and I was served my burger at 5:59. My burger was well done, I ordered it medium. (I NEVER order anything well done, so i know i didn't tell him well done) and the pork tenderloin that my fiance ordered was a bit pink towards the middle, but sometimes pork can take that color. Nonetheless, he tried to only eat the outer pieces that looked cooked and he says that it actually was tasty... however like a previous reviewer, he paid for it for the next 12 hours in our lovedly hotel's bathroom. DO NOT GO HERE!! Cross the street, there is a few shops and a couple other restaurants to choose from, which is what we should of done.

    (1)
  • Andy M.

    Amazing sushi (try the grasshopper and dynamite rolls). Service was fine and the wait wasn't too long.

    (5)
  • Kristina A.

    Very mediocre sushi with bland taste. The waiter raved about Himachi yellowtail so enthusiastically we switched our order to include some nigiri. It tasted like nothing. Literally. We told him our thoughts and he brought us out a tiny bit more with a spot of chili sauce on top. I preferred the second version but still wish I would have stuck to my original order. The setting was really nice. A balcony with twinkling lights and a backdrop of the mountains with some nice reggae music. Could have waited a half hour for the Dolphin.. think we will do that next time.

    (3)
  • Tiffany B.

    so bouchons is a sushi bar- but they do offer real dinners. i have to give two thumbs up for the atmosphere-second floor of ching young village, very low lit, and live music. one sushi bar. a few high boys. a regular bar to drink at. and a whole bunch of tables. sorry to say- we sat at the bar; three sushi chefs and a waitress who all served us- but really shitty service, no upsell or interactions. sushi- ah, just OKAY, you get better somewhere else. nothing i would go back for.

    (2)
  • Kimberlee S.

    Loved this place! Great window seats on the second floor overlooking the lively street scene. Sushi roll was fresh and yummy. Best fish and chips we ever had! The fish and chip + rib special was really delicious - the ribs were melt-in-your-mouth. Drinks were good and waiter was friendly and hustled.

    (4)
  • J R.

    S'okay. I'd go back but the service is very slow, almost snail like. That's just the atmosphere so don't expect speedy service here. Food was tasty, and drinks were good. That's about all I can ask for! I recommend the fish wrap and the coconut shrimp appetizer. Very tasty!

    (3)
  • S G.

    We came here for lunch. The service was slow, but everyone was happy with their meals. Nothing special, but nothing horrible.

    (3)
  • Joshua R.

    Wait it a little but they seem under staffed. Sushi was really good! Grill was ok at best. If you do come here maybe just stick to sushi. The service was not too bad. It seemed to take a while to get appetizers but that might be because we were hungry. Over all it wasn't a bad experience.

    (3)
  • Shaun L.

    Although our waiter was friendly, the service was extremely slow and unprofessional. For example, the bartender and sushi chef were playfully throwing beer coasters at each other from across the room, all the while shouting obscenities. Even though the restuarant wasn't especially busy, that's not the type of behavior that I accept from any staff member at any restaurant or bar. On top of that, the food didn't taste fresh either. For a restaurant priced as high as this one is, I expected much better service and food. Not recommended.

    (2)
  • Baby C.

    I went here for my birthday. It was actually pretty good. I had sushi and ordered the grasshopper pie. Oh so yummy

    (3)
  • Brittany S.

    Hi, can I get a table? No? So could u be nice while I wait? No? Um....

    (1)
  • Melissa K.

    Horrific will be saying something nice. Restaurant was half full and they still couldn't serve us in a decent amount of time (2.5hours). They forgot half our order and that was just the start, food was bad. I wish I read all these reviews first.

    (1)
  • Sharon G.

    Sushi & Blues is NO MORE... this is the new format run by the same owners. They closed in June, redid the menu and brought in new chef and sushi chef. Same space. Good news - sushi is much improved, really good. Bar is still good. Salads are good, and they can be hard to find in Hanalei. Bad news - rest of menu is pretty uninspired, same food as you'd find in any other tourist restaurant in a beach town anywhere. Coconut shrimp, anyone? And kind of a hard sell on the specials, and dessert. Still, the sushi is worth a visit.

    (4)
  • Ron C.

    Great view, pretty decent service, but a little pricey. Also, pass on their fruity drinks... They don't put any alcohol in them. Stick to beer. The food was pretty darn good though. We all enjoyed it.

    (4)
  • Julia J.

    Been there twice. Food and service were on the poor side. This last time I wanted the Ahi salad I saw in a magazine advertisement for the restaurant...waitress had no idea what I was talking about even though there was a menu item that I thought matched... She said it wasn't a salad... I ordered the scallops and husband ordered the fish and chips. Both entrees were cold. Only got two pieces of fish - one was a lot smaller. Over priced for what you get.

    (1)
  • Alissa M.

    The happy hour menu from 3:30-5:30pm caught our eye as we wanted an early dinner. Only some of the drinks were discounted, and the menu was just the lunch menu, so no real deals there. We all ordered the ribs with either fried fish or chicken. Surprisingly, the ribs were very moist and actually pretty good. The fish and chicken were beer battered and deep fried and reminded me of good bar food. The sushi bar didn't open until after 5:30, so we ate dinner before trying a few rolls. We tried the California roll, spicy ahi roll and tempura veggie roll. The tempura veggie roll was probably the best of the 3...the sushi was decent but I wouldn't consider it the best sushi I'm sure we could find here. Fish was a little bit 'fishy' tasting and the rolls had more rice-to-filling ratio than we enjoy. Overall, we weren't disappointed with our meal, and the open air dining area was nice. I don't really understand how the name Bouchon matches with the restaurant, though, since the only thing Japanese about this place was the 'sushi bar'.

    (3)
  • Jason S.

    Good sushi, Price seems expensive at first, but the specialty rolls are huge, we definitely ordered too much the first time we went. We had great service the two times we went on our weeklong trip. But, fair warning, while our service was quick (food in 30 minutes), others that arrived after us were told it would be an hour, and a few tables left. Still, after realigning my expectations of quality food in Kauai, this was one of the best places we went to.

    (4)
  • Sabina P.

    If you like sushi, the options here are pretty good. I went here for dinner a couple of times, and both times thought the sushi was well-made, if a bit over-priced. The service was slow even though there were very few people in the restaurant, and the fish tempura my friend had was greasy and heavy. He asked the waitress for a glass for his beer but she didn't seem to register his request. The atmosphere is nice close to the seats facing outside, but there's a large TV over the bar that is a bit distracting if you're looking for a romantic place to dine.

    (3)
  • Ciera O.

    Wanted to try one of the other highly recommended restaurants in the area but they were too busy so we went here. Waited by the door for 5 minutes and were looked at by the wait staff but had to then seat ourselves. Our waitress was sweet but not attentive at all. The food was pretty tasteless and the portions were small. Maybe it's better at night as a bar ...

    (1)
  • Susan M.

    In a nutshell: No. You may end up here since the kitchen stays open later than other places nearby--but you'll only do that once. Sticky tables. Just gross. Then the sushi comes and it smells bad. Like fish that has sat out too long. We ask the server about it, who smells it, makes a face, then takes it back to the sushi chef who smells it, and makes a face. Then the server comes back to tell us that it's not the fish that smells bad, it's whatever the fish was served on (I can't remember...some kind of vegetable I guess). That vegetable "had been sitting out all day and I guess it has been soaking up all the fish juice." Thanks for clarifying...and bye-bye! (If you want sushi in Hanalei, try Hanalei Dolphin. Pricey, but doesn't smell.)

    (1)
  • Adriana G.

    This was a very painful experience! We wanted sushi after early afternoon surfing lessons. This was the place we choose given the proximity. We should have gone across the street to the burger joint! It was fairly empty when we arrived and then we find out the sushi bar opens only for dinner. Argh! Our waiter was also the bartender and I knew immediately that would become an issue. Either way we enjoyed happy hour drinks. We waited FOREVER to order and then to get our food. We probably waited for over 40 minutes to get our food. More guests arrived and other servers also magically appeared but completely ignored our table. The tables near us were also getting irritated. It seemed like every server was extremely slow. One table was actually getting up to leave and somehow the server convinced them to stay but they still waited a long time to get their soup. My burger was just ok nothing special. I seriously can't understand why the service is so slow! Luckily they have large TVs in the room so it prevented us from going completely insane. I would not recommend this place to anyone.

    (1)
  • Thi L.

    I'm sorry to say I had a bad experience here. Friends and I went to Kauai last winter, and chose this spot for a sushi dinner. We sat right next to the sushi bar, and we overheard the sushi chefs and the waiter talk about our order. Went something like this: Sushi chef: "Oh, we don't have that kind of fish." Waiter: "We'll just use this other fish. The customers won't be able to tell the difference." Maybe he was just having a bad day, but I don't think I've ever met a waiter less friendly than the one we had. The prices here were also a bit steep for the amount of food you get.

    (2)
  • Neal S.

    Nice place. Seared Ahi appetizer was excellent. The ribs were outstanding and the bone-in pork tenderloin was excellent. Service was at island speed, friendly and helpful. Plenty of choices on the menu and a very good sushi bar. We will go back.

    (4)
  • Maye C.

    Lots on the menu but we stuck with sushi and rolls. The rolls are fancy and varied so if you're looking for simplicity and the straightforward, unadulterated sushi, it'll be a tough task. Overall, expensive sushi and the live musician didn't get alot of attention - scattered claps and lack of ambience.

    (2)
  • Melissa E.

    Very disappointing. I took a visitor for lunch. Waited almost an hour for our order. Several parties actually left without receiving their order. By the time our order arrived, both were wrong. Luckily the correction did not take too long. Hope they can improve the service...

    (1)
  • Todd S.

    My buddy and I were in town for a wedding and ate dinner here on the 4th of July. The food: was great! I had the sushi special- a sweet potato and avocado roll top with a white fish. The flavors were big, it was crunchy and it is definitely near the top of my list for my favorite sushi. My buddy had a burger and fries and enjoyed that very much as well! The dessert: was good. I had a piece of the mint pie. It had a crushed Oreo crust and then I believe the pie part was simply mint chocolate chip ice cream. At least that's what it tasted like. Not bad, but over hyped by the waitstaff and not quite what I was expecting. The drink: okay. My buddy had a beer and I had a mai-tai and a lava flow. Hoping to combo deal my sweet tooth and my desire for alcohol with these- I should have stuck with a beer. The service: poor. Nice people though. I'll recount our Bouchon's adventure to explain. My buddy and I were looking for some eats about 9pm on the 4th of July. We cruised the main drag of Hanalei and being the sushi lover that I am, I voted for Bouchon's. The restaurant was roughly half full throughout the course of our time there (I counted 16 tables with people and 4 waitstaff, plus another 5+ staff.) The host arrived after a couple minutes and showed us to our seats. Then we waited. And waited. Thankfully we had the Aloha spirit in full effect and weren't in a hurry. The host came back after 15 minutes or so and asked if we'd been attended to. Nope. Within five minutes one of the waitresses came over and was very pleasant and apologized and offered us a round on the house for the wait. Things are looking up... First round of drinks come and I could be wrong but my mixed drink may have been virgin. Didn't taste (or feel) any alcohol. Bummer. After another 20-30 minutes our food came out. Well the sushi came out and then the burger came out about 5 minutes afterward. At this time I ordered round 2. I saw the bartender make the drink and then I saw it sit on the bar for another 15 minutes. I should have just grabbed it myself. Dessert was quick though. The bill: ugh. We got the bill and our first round of drinks that were free, weren't. I mentioned this to our bubbly waitress and she said she would fix it and we gave her a card. She returns with the receipt to sign and the drinks still weren't taken off. I track her down and let her know. "No problem, I'll just cancel the first card charge and redo it with the corrected price." That seemed to work fine...until a few days after the trip there were TWO charges on the card. My buddy had to call and iron that one out. Conclusion: If you are not pressed for time and have the patience, the food here is great! Stick to beer and even though the service was poor the staff was still very friendly.

    (2)
  • Mike G.

    Went twice during our stay this week. First time great. Awesome waitress. Ivory was her name. Great suggestions and personality. Purple Rain martini rocked. Sushi was also great. Second time went for happy hour and got the fish tacos. Tasted like the fish was cooked at noon and left in the warmer. Dry and tough. If you go, stay with the sushi. Try and get a window seat. Even though it's not over the ocean, its nice to look out at all of the activity on the street.

    (2)
  • Susan R.

    Best fish tacos....hands down. But the leaking/dripping ceiling was unappetizing and the whole place could use a facelift. Great service and nice picture window seating.

    (3)
  • Mark C.

    For ambiance and service it's hard to compete with Bouchon's. Our server knew the menu and made good recomendations and the host came by many times to make sure we were doing OK. The sushi was average to just below. They had a few Sake choices other than the standard stuff and it was reasonably priced. I'm not a sushi expert be any means but we do eat it a lot. I noticed my rolls were falling apart and hard to grab with my chopsticks. I glanced over towards the sushi bar to see who was rolling and it looked like the same age dudes that you'd see flipping your burger at a Carls Jr. You could just tell the quality wasn't there. I found out from some locals later that when they changed names from Sushi & Blues they lost there really popular sushi chef. He moved down to Hanalei Dolphin and took the crew with him. According to the same locals the sushi quality took a nose dive and now everyone goes to the Dolphin for sushi. You should check the place out but I think apples to apples you may like Hanalei Dolphin Restaurant better.

    (3)
  • Ellen G.

    Food from the kitchen was about 2 stars, sushi was a bit better. Service is VERY slow--we waited 90 minutes because sushi chef was slow! We ate there two times this trip, and that's the end of going there. Kitchen still added red peppers to my dinner when I specifically said "no peppers" and the server had it on his order ticket. Not impressed--would rather go somewhere else for the price.

    (2)
  • Amy F.

    Only great thing about this place is the view! It is so spectacular. Service was too slow and chicken was not good. Went for dinner while on vacation in Kauai took over two hours for a quick bite. Sushi was pretty decent.

    (1)
  • matt e.

    Definitely better than other reviews say! Service was great (thanks Ivory!) and the food was good too. Not Japanese, more like Pacific Eclectic. Definitely a good place to go when on the island.

    (4)
  • Doris E.

    We hosted a preWedding Celebration for my son and new daughter in law. Ed and his staff did an excellent job with a large group of almost 60 people. He was most hospitable and his staff bent over backwards to accomodate our group. They worked with us to prepare a custom menu and we loved the Macadamia encrusted Fish, Teriyaki Chicken and Vegetable ragout... something for everyone. Great appetizers and delicious drinks and Kona beers made for a happy crowd. The only negative comment was it was a Friday and they were busy with other customers as well, so the food did not come out to everyone at the same time. Other than that, we could have not asked for a nicer location, better service or more fun atmosphere anywhere on the island. They even let us hold a quick "Tacky Tourist" contest, which made for a little extra entertainment for all.. in addition, they have beuatiful music playing on the weekends... makes for a wonderful date in paradise!!!

    (5)
  • Sau y.

    $15 for 6 Coconut Shrimp is criminal. $20 for a rainbow roll is criminal. I saw the sushi chefs going at it... he was butchering the fish. The japanese costume on the 2 gringos behind the counter didn't full me.. and hopefully won't fool you either. Oh my... my dish was OK, but the "butter lettuce" that came with my chicken stir fry wraps was wilted and kind of old... and they didn't give me very much. Flavor was good though. Waitress was nice... she wasn't very attentive for a place that wasn't very busy though-- more interested in chatting it up with her co-workers, I guess. Overall, probably wouldn't do it again b/c of price. Food quality was decent though.

    (3)
  • Jones E.

    My husband & I went there for dinner our first night in Kauai, so, in retrospect (after a couple other spots we've been) it wasn't all that bad. We only had to wait about 5-10 mins to be seated by a friendly hostess at one of the coveted open-air window seats (probably the best part about the place). After being seated for over 5 mins or so, an apologetic waitress stopped by with menus, and a warning not to order sushi. Apparently the wait for sushi was insanely long, according to our waitress, which was due to the sushi chefs receiving a majority of their tips from the sushi bar, therefore causing them to not really care about getting orders out to the main restaurant. While I appreciated her candor, it was a little wierd/TMI. Overall, though, for us it wasn't critical; we'd thought about ordering some rolls for an appetizer but we weren't looking for a sushi dinner...so in retrospect, she probably saved us a huge headache! I ordered the Bouchons Mai-Tai (killer, nice and STRONG--not too sweet) and the teriyaki chicken breasts; my husband had a beer and fish & chips. Food was fairly good (as in edible, decent but not anything special), but totally overpriced. Bill came to $60. Expensive for what you get, but, then again, this is Kauai, and every meal out is almost a bill. So, whatever.... Would definitely try their happy hour, probably won't be back for dinner anytime soon though.

    (3)
  • K. S.

    Horrible service / very average to below average food. We've eaten there 3 times and will not be going back. The service has always been very bad - the wait staff is slow, they have attitude and could care less if you are enjoying your meal or not. We've watched this place go down hill over the last 3+ years - it's the blind leading the blind. Our last time there, everyone at the table had finished eating and then my "special" dish showed up. They claimed that it was fresh local fish - I think not. No big apology, no offer to buy us a drink - nothing. Everything else we ordered was pretty average. We simply won't' go back and waste our time and money again. It's a shame becasue we did have some killer butter fish there a few years ago. Whoever runs the place now should fire the entire staff and bring in someone who actually knows how to run a restaraunt.

    (1)
  • Harald L.

    My wife and I came to Kauai for the first time. We went to several restaurants on the southern part of the island with great disappointment. The hotel food was horrible ( Kauai marriot resort). On June 11th 2011 we went to tunnels beach and drove through Hanalei hungry for some good food. We saw Bouchon's an decided to stop for dinner. The menu looked good. The restaurant was clean and organized. The waitress was very attentive and made sure our drinks were refilled in a timely manner. The happy hour is awesome. Tap beer is 4.50 and tropical drinks such as Mai Thais are 7 bucks. We ordered the Tsunami roll. Very pricey (17 bucks) but the best sushi on the island. We the ordered the fish and chips which was fresh mahi mahi with hot French fries. Food was fresh and your moneys worth. The appetizer calamari steak was the best I've had so far. Reading all the reviews (most of them bad) I must say this is the best restaurant on the island of Kauai so far. Service was friendly and prompt. As prompt as it gets at least in Kauai. I definetly come back. Great place.

    (4)
  • Dawn A.

    Excellent service from Ivory! The hostesses were incredibly sweet too. My husband and I dined here a few weeks ago with our 14 month old twins. Ivory was very attentive and brought over some rice for my kids right away. We ended up getting sushi to go because the kids were screaming! They have a great wine selection, quick service, and incredible views!

    (5)
  • Tim C.

    2 stars for the good entrées, friendly hostess and helpful busboy. Let me start out by saying that I have been serving/bar tending for over 10 years and our server is the reason I am only giving a 2 star rating. He was awful! He never gave us his name, so I will describe him by his pony tail and the tattoo on his elbow. He started by taking a drink order for the table. We had a party of 7 and my grandparents (in their 70s) wanted margaritas with silver tequila so he recommended Patron. My grandma, knowing I'm a bartender, asked if there was something not as high end as patron that she could get. When I asked the server what other silver tequila they had, he continued to look at my grandparents and avoid eye contact with me while saying "Patron is our only silver tequila." I wasn't sure if he was being honest or just trying to sell the good stuff (I later realized it was the latter). After getting everyone else's drink order he walked away, without taking my drink order. I ordered the next time he came back to the table. Before ordering dinner, my dad asked if we could get 2 separate checks so that my grandparents could cover their own bill. Our server said "we have to put everything on one check and they can put a certain amount on their card later. If I send them in on 2 separate checks, the food could come out 30-45 minutes apart." I've heard plenty of excuses for not being able to split a bill, but that was laughable. Not to mention the place was pretty empty by the time we got our order in. Next, my sister and her husband asked what our server recommended between the seafood dishes and sushi. He went on to list the two highest priced sushi dishes and the two highest priced seafood dishes with the lousy reasoning and description of "they're really good". Yea dude... really good at upping the price of our final bill. You could tell he had no intention of giving a sincere opinion on entrée options. We ignored his suggestions. My dad and I started with a bowl of clam chowder. We are big chowder fans and we have to say this was the worst we have ever had. It was sour with a runny texture. Not worth the $8 price tag. All of the entrées were wonderful, even though our server could only bring out one plate at a time (weird?). Cheers to the kitchen for prepping good meals. Some of the meals we had that I would recommend were the mac nut mahi, fish & chips, and teriyaki chicken. Overall this place has great food (aside from the clam chowder). It's too bad the service didn't match the $265 price tag. Let's just say this server is lucky to live in a state that still allows adding an automatic gratuity for larger parties.

    (2)
  • Shen O.

    The food is a 3, 3.5. The atmosphere is a 3. The service is a 4. The prices aren't ridiculously high, however for half the price you can get an equally satisfying meal at the L&L right at the corner, or the chicken in a barrel or bubba's burgers. We came in because the sign on the outside was super misleading. There was a lunch special posted with a price written for $7.50. Turns out that price was for a cocktail. I don't mind paying more for a proper sit down place, I just don't like being surprised with a bill that's twice as much as I'm expecting. I didn't care for the atmosphere; a loop of pop songs plays over the speakers, they can at least play jack Johnson on a loop. The service was great. Our glasses were always full and our meals came out within 15 mins. We were able to get our check promptly. If you're homesick for your local Applebee's or Chili's, this is the place for you.

    (3)
  • Mikey H.

    We had seen this place the other day when we ate somewhere else, so we thought why not give them a try. Friendly greeting when we walked up...our server said hello and said she'd be with us shortly. They have a variety of items for lunch and even a sushi bar. When our server came back, she explained the specials and we ordered drinks...a mai tai made with passion fruit juice....YUM!, which gave us more time to look over the menu. I was starving! We started with the crab cakes which were crispy and very good! I ordered one of their specialty rolls and two pieces of unagi. Both were very fresh and delicious. I also ordered the special ahi fish tacos which were great. However, the beans and rice weren't very good. I have found this to be a problem on islands, no decent rice and beans with Mexican food. The partner had the deep fried ahi and fries. It was a very leisurely lunch and we got there just in time as it started to get very busy. For a restaurant in a touristy town, the meals were good. Our server was great! There were only two servers working the whole dining room, which can be good and bad, but she stayed friendly even when it became crowded. I would come back if I was staying in the area.

    (4)
  • Edward W.

    This place is really a bar that serves food too. Only came here because the Dolphin had an hour wait. Large bar with a not so friendly bar tender. Place was half empty and we still had to wait 10 minutes for them to set up our table of five. Mediocre service and I'm being generous. Great calamari appetizer. Skip the crab cakes. The entrées were just ok. Nothing terrible, nothing very good. Server never asked us if we wanted dessert. Won't be back.

    (2)
  • Jimmy R.

    Trust yelp! Trust yelp! TRUST YELP!!! This is one of the few times when I failed to follow this principle and went to a 3-star place. The lesson reaffirmed - don't go to a 3-star place!!! My order of the lunch sampler platter never came after everybody else in our party of 7 finished their food (about 45 minutes after we ordered.) After that I politely asked to cancel it. The rudest waiter, one with a tattoo on his elbow, sounded like he was doing me a favor by taking it off the bill. This didn't stop him from charging a 20% tip! (See a pic of my bill attached.) When I politely inquired as to the exorbitant amount of the tip, he LIED that it's pretty much a standard there, despite a clearly stated policy of 17% for parties of 6 or more. (See a pic with that info) It's not the extra 3% percent that upset me, but this a-hole lying to my face.

    (1)
  • Rayna C.

    We came here with friends who have been to Kauai before. This was our first visit and had no idea where to eat. After spending $100 for our first three meals on this vacation, Bouchon's menu and prices were very welcomed! We liked it so much we came back here twice. The food was great. Loved the sweet potato fries and had a full basked of them. We came in on Happy Hour and got the Mai Tai's that were amazing. Lewie was our server and he was fun. He kept us laughing and enjoyed our patronage to the restaurant. Our second visit we got a young lady who was very nice but not as entertaining as Lewie. I don't know what people expect when coming to this island. But life here is slower and they do not live out of high rises like we do in the states. So I felt the atmosphere was fitting to the surroundings and the decor fit the area. It was upbeat and tropical. I loved the bar only it doesn't get enough credit because the view faces the mountains and that was spectacular. I had the fish sandwich. It was awesome. I should have had it again but I did the chicken stripes the second time. They were good but no where near as good as the fish. My husband had the ribs and he ate those on each visit. That tells you they were pretty dang amazing. I will love coming back here if we ever make another trip to Kauai.

    (5)
  • Harry D.

    The seafood skewers were pretty good, no problem. Nothing spectacular, we came as the kitchen was closing at 9, and served us. Spicy ahi roll was average.

    (3)
  • Jennifer M.

    It always pays to be friendly to your servers. After talking about several different types of local fish, our server told us about an off menu sashimi platter we could order. We opted to give it a shot. For $36 we had a selection of Ahi, Ono and Hamachi sashimi--everything was phenomenal. The spider roll was incredible as was their spicy tuna roll. We did order the calamari to start. Normally, it's always been prepared and in rings. Theirs were in giant calamari sticks. Lots of breading....not really my style, so I would give that dish a miss. But overall, for a quick centrally located dinner in Hanalei Bay, it does the job.

    (4)
  • Jamie C.

    Jamie is great. The Aloha roll was very good. Tip get some music:-), I see bose speakers but I hear a small speaker at the bar

    (4)
  • Chris H.

    The view next to the window is nice, and the well Mai Tai was very good. Well balanced, not overly sweet or hard which I find typically. The food though is terrible. Inexplicably they put green onions on my wife's macadamia nut pesto pasta, not listed in the ingredients on the menu. The pesto was very bitter, like they used Thai basil instead of sweet Italian basil. The pasta itself was very overcooked. There was no flavor of macadamia anywhere in the dish. The sushi was also bad. The yellowfish nigiri was supermarket quality. The unagi nigiri was pitifully small, the rice overwhelmed the sushi in size and the eel was cold. The craftsmanship of the sushi was nonexistent, it fell apart the moment I lifted it up. Also unfortunate was we were sat next to the sushi bar and the staff was rather rambunctious behind the counter. Their loud conversations kind of killed the mood.

    (2)
  • Timothy M.

    The ahi was perfectly cooked, melt in your mouth delicious. The red potatoes were some of the best seasoned I've ever had. Our server made great recommendations and was very friendly. I would come back here again =)

    (5)
  • Fab B.

    We came in for dinner after a day of exploring the island and were left without Internet access to consult Yelp before choosing a place to dine in (mistake #1). The place was packed so we thought it would be ok (mistake #2), not paying much attention to the fact that it is also located in an insanely busy tourist area of the island (mistake #3) which, we get it, tends to cater to feeding the masses, not offering memorable dining experiences per se. The glasses of water brought to us when we sat were filthy with things floating around. The beers on tap were so flat, we ended up going with bottles to be safe. The food was just plain gross, including a hair!!! It was tasteless, heavily creamed when sauces were added and devoid of flavor. The menu is ridiculous and laughable. My 10 y.o. did her best Gordon Ramsey impression upon seeing seafood specialties, burgers, italian pasta dishes and sushi being offered on a never-ending menu, a real 'round the world one-stop shop, whatever cuisine you may feel for that day! ... The menu is so long and illogical, the poor waitress had to return 3 times before we finally were done reading that novel and made sense of what we may want to try. Of course, we should've fled right there and then knowing that restaurants with such menus usually serve crap (mistake #4). The fish & chips and citrus/mac nut mahi were both heavily breaded and unseasoned and the fish was obviously very low grade per the lack of taste and horrible texture. We wouldn't be surprised if both were just old as I suspect the fact that they were frozen (not freezer-burned) can't possible just account for how horrible it was. The rice used for the sushi was disastrous. Worst rice I've had in my life which doesn't say much about a restaurant in Hawai'i. The staff seemed overwhelmed and poorly trained but nice nonetheless. $70 later, we decided to chuck it on our end-of-the-year charitable contribution, AKA live and learn! Never going there again and please drop the name Bouchon!! It's an insult to the French whose cuisine you offer none in that insane menu of yours!

    (1)
  • Allen D.

    This is a fun, casual place to come for dinner. The night we came they were pretty busy and we had to wait quite a while to get seated. Our waiter was very friendly, informative and enthusiastic about the menu, that is, when we did see him. Apparently, he was the only waiter in charge of a full floor of tables, so there was a quite a bit of a wait until he got around to our table to take orders at various times during the night. Other than that the service was fantastic and the food was excellent. We had the following: Coconut breasted shrimp, Macadamia nut mahi-mahi with coconut and tropical salsa, Ahi special with mango spicy salsa, Teriyaki chicken with a pineapple wheel, and Suicide chocolate cake for dessert. Everything was delicious and I highly recommend all of it.

    (4)
  • Oliver S.

    Weird vibes from the beginning! I called and tried to make a reservation but got no answer so we decided to just walk in. Right away we were ignored by the host for quite awhile, while we were standing directly in front of him. Once he acknowledged us, we were given dirty looks because we didn't have a reservation. He said he could try to squeeze us in but we'd have to wait for awhile. We didn't wait too long but when we got to our table it was squeezed in the corner of the restaurant and we felt like we were unwelcome. Our waitress, Malone, was super nice and the food was okay but we looked around for the hour we were there at all the spacious, empty tables as we were crammed up against the sushi bar. Feeling bad for anyone else who had to experience the bad vibes that this place has to offer.

    (3)
  • Andy G.

    Really disappointed. There was a line from the top of the stairs because the hostess was busy doing other things. When she finally got to the hostess stand, she spoke to the first few people, but then walked off to take care of other business without so much as a "I'll be right back." I've come to spend money at your establishment, the curtesy of acknowledging my presence would be appreciated. She also wasn't writing names down in her book, so when tables became available, she didn't know which party was which. Our waitress was better. Very friendly. Things were looking up. We ordered the Aloha and Vegas rolls. Both were without flavor, and the fish was not all that fresh. Not having fresh ahi in Hawaii should be against state law. We also got a salad, and the shrimp on the salad was cooked well, so no complaints there.

    (1)
  • Gustavus B.

    Food was luke warm at best.. We had rolls lacked vinegar and seems like they used jasmine rice and not sticky. I had the the Teriyaki Chicken tasted like it was pulled from the freezer to microwave and plopped right on my plate.. Horrid!

    (1)
  • Paul F.

    Waited 10 minutes in a mostly empty bar for a seat. Waited another 10 minutes no service. Heard the server arguing with the bus boy for allowing us to sit near the window. We left. Good location but service was less than spectacular. Go to the Hanalei Gourmet across the street. Much better everything.

    (1)
  • Cheryl S.

    We came here on a Saturday for a late lunch. It was busy, but we were able to get a table against the open air window, with a view of the mountains and waterfalls. The service was a little on the slow side, but this is Hawaii, not L.A., so no big deal. I had the chicken wrap. I was pleasantly surprised by the freshness of the veggies and the chicken was grilled just right. I enjoyed it a lot. My hubby had a combo dish that was a special and not on the menu. It had fish and chips, plus chicken tenders and ribs. His was good too. We were treated that meal with a celebrity sighting - Pierce Brosnan. As yummy in person as on the screen. We had a good experience here and would definitely come back.

    (4)
  • Kristen N.

    Nice view, very courteous staff but otherwise just average. We stopped in late afternoon and had happy hour beers ($3.50) and their sampler which was just an ok sample of their menu items - a fried fish strip, a fried chicken strip, a coconut shrimp and 2 ribs. The shrimp was ok and the ribs were too. The fish and chicken were nothing of note. Not sure how the rest of their menu is but I wasn't overly impressed.

    (2)
  • Jim C.

    Good meal very similar to most of the bar/restaurants on the island. But a cool place just to hang out downtown for drinks. I will come back again. I would also say the service was average to above average.

    (3)
  • Sam F.

    Honestly some of the best sushi I have ever had (my family recommends the Aloha, Ono, and Tsnami rolls). Came here twice so far on this visit to Kauai, and might have to come back a third time. So very pleasant!!

    (5)
  • Torben F.

    Standard food, nothing special. Drinks are not the best. The restaurant, although it has windows around, feels very enclosed, and was quite hot and stuffy inside when I went. Meh.

    (2)
  • Joie Y.

    I find myself here almost every time I'm in Hanalei. I'm not sure why, I just do. What I like about this place is the location. I love sitting by the window and overlooking the roadway. Oddly enough, each time I've sat there, school was letting out up the street. It's great people watching. I have to say that the food is ok here. It isn't spectacular nor bad. It's just ok. They have a happy hour and they also offer the larger glasses of beer rather than one size. They offer some sushi, but I'm not sure if they use the sushi bar anymore because it wasn't set up this last visit and I didn't see it on the menu. They may have a separate dinner menu, but I didn't see it. Service was pretty good. Our server was very attentive and even threw in fries on my order even though I didn't order them. They didn't rush us which is great when you're on vacation. I would come back here again when I'm in town.

    (3)
  • Trish s.

    Great view of busy hanalei, but thats about all this restaurant has going for it. While we waited forever for the waitress to come, i kept looking across the street at Bar Acuda wishing i was eating there instead. The drinks were good, but the sushi was so below average i didn't want to put it in my body... Service was horrible and it was in the slow season of November!

    (2)
  • Neil S.

    Great view, good drinks and really good fish tacos. Their fish and chips are also nice. My wife had their chicken Pesto pasta. The dish wasn't the biggest but she seemed to enjoy it.

    (4)
  • Bill F.

    Rude condescending waiter spoiled what was a fair meal at a restaurant with a nice view of Hanalei.

    (3)
  • Jeffrey W.

    Great service. Good food. We got the special lunch plate which consisted of chicken, shrimp, fish, and fries. It was all tasty. Try to get a seat at the window, better views of the surrounding mountains.

    (4)
  • Rachael H.

    I ordered the sampler and was pleasantly surprised. The coconut shrimp was better than any other place I've been in Kauai. The rib was melt in your mouth, very tasty and you can tell it was made fresh, not from a process plant. The chicken strip while just a chicken strip was really tasty and again, doesn't have the processed food taste.

    (4)
  • Tom A.

    I have read many of the negative reviews and have not he any of the issues. I have had dinner here on 3 different occasions on 3 different trips and have always had very good food and good service. On this trip in particular our waiter Andrew was great. Great personality and totally on top of our table. We have always gone around sunset and the views are amazing I will go back whenever in the area

    (4)
  • Chuck E.

    We stopped for lunch. The restaurant was less than half full. We were seated immediately but a waiter never came over for 15 minutes. We ordered drinks and food at once. The drinks took another 15 Minutes. Service is very slow. All four ordered the same burger. Food was great.

    (3)
  • Desiree M.

    Sorry no pictures and my review won't do it justice. But honestly the best fish and chips we have ever had! Fish and chips are a hit in miss in my opinion. Most that I have had are in California and use cod or halibut. They used Ono. I've never had that, but no complaints here. My lava flow was also really good, liked that I could actually taste the rum. Our server was Bryan I believe? He was also kind and really attentive. We dined here twice during our stay!

    (5)
  • Steve B.

    Really enjoyed our last visit to Bouchons! Took my whole family and had a nice time. The atmosphere was perfect with great mountain views. We were seated right away by a very friendly hostess. Started with sushi appetizers--my personal favorite was the spicy tuna hand-roll. Also had a wide range of drinks to go along with the meal. Orders ranged from sushi rolls to the Kobe burger to pasta. Tasted a number of the dishes and they were all tasty. We definitely plan on coming back again!

    (5)
  • Ashley H.

    Giving this place 2 stars because the food wasn't very good. I had been craving coconut shrimp and when I got this is was overly cooked almost burnt and didn't taste very good. I then got the chicken teriyaki burger which was so salty I took 4 bites and couldn't eat it at all. The fries were ok. My bf got a burger which he asked for medium and it came out overly cooked almost burnt and had no flavor. Over all I would not recommend this place. Service was also a little slow and way over priced for the quality of food being served.

    (2)
  • Katie H.

    The view was spectacular and the atmosphere was welcoming. The staff was pleasant and seemed to enjoy working there. Overall, the food was good. I really enjoyed their penne pasta with fish. Their tsunami rolls were so-so. The calamari was definitely different. Instead of rings, they were more like calamari sticks. Not bad though, just different.

    (3)
  • Rachel L.

    This place is your basic tourist sushi restaurant. Not really high up on the "foodie scale". If you are looking for a place that is in line with the Applebee's of sushi, totally that place to dine at. If you are a foodie, you are better off making reservations at BARacuda across the way.

    (2)
  • Shelby V.

    A nice atmosphere and good waiters. We were promptly sat and had many questions to which our waiter was well informed. He gave us some recommendations to beer and food, he allowed us time and was very attentive. The food was fine, nothing special though. The Sushi was average even though they did have local options which was good. I enjoyed the view and and nice place in a great town. Good place

    (3)
  • Kirsten B.

    Worst service possible. It took them 10 minutes to even acknowledge that we were waiting to be seated. The food was mediocre, not worth sitting through the bad service. I will never return, and be sure to spread the word.

    (1)
  • Jim C.

    Terrible service and mediocre food about sums t up for us. We came with a large party (with reservations) and had no issues getting our table. But from there things went downhill quickly. Our server would take drink orders for a couple people in our group and then disappear for 20 minutes and come back and continue taking orders for a few more and disappear again. Then before he finished with drink orders wanted to start taking food orders. Several drinks and appetizers were forgotten and after asking several times for them we just gave up. The food came out 2-3 plates every 5-10 minutes so half the group had finished eating long before the others even got their food. Again, meals were forgotten and the server had to run around asking people what they ordered again. Frustrating! The food itself was just OK. The sushi was pretty good but the kitchen food was generally cold, soggy, and flavorless. the "special" which was supposed to be an inch thick filet of seared Ahi was really about 1/4" thick and well done, not just seared. Seriously false advertising! And at the end, our "wonderful" server was quick to remind us that the bill already included a "small" gratuity (which I learned was 17%) and that he would really like more. I couldn't believe my ears after his dismal service. Never again will we be back. I only gave if 2 stars because the sushi was really good. Otherwise 1 star would have been the review.

    (2)
  • G J.

    Hey, these are all tourist destination restaurants in the middle of a remote part of the island. The ambiance was island cool The mango Ono wrap was Ono!! And the beers on tap were fine. If you're seeking a culinary feast with exquisite service, wait and go back to a resort restaurant.

    (5)
  • Todd E.

    Went there on a recommendation made by another guest at our resort. I found the service nearly non-existent. On two separate occasions I actually got up from our table to get our server(Andrew) to check on our table. The wait for the food was just over an hour and arrived cold. Upon delivery of our food I made the comment that we were just getting ready to leave. We decided to stay since the food was finally here. One bite in the server, sensing that we were unhappy and we're going to continue to be unhappy, the server came by without making eye contact & running towards the kitchen asking if our food was alright. I think Andrew knew the answer. The bill came and yes, I decided not to tip. This almost never happens especially when I can relate to their situation. Cold service! Cold food!=NO TIP. As we're leaving the Bouchon's the server(Andrew) yells out the window in a sarcastic tone, Mahalo, have a great evening. Something I would have fired an employee over. I wish I would have checked out yelp before taking a strangers word. In her defense, she may have had a wonderful time. I don't know. We certainly did not.

    (1)
  • Katrina F.

    Just ok. Fish tacos and fish from fish and chips were over done. Nice atmosphere and grrat drinks!

    (3)
  • Regina B.

    We were a bit hesitant on eating here because of the 3 stars, but we were pleasantly surprised. The food, atmosphere, and service was all really great. We're just visitors to Kauai but we would definitely eat here again if given the opportunity.

    (5)
  • Sarah S.

    This place was awesome! I can believe that it is both a sushi bar and a sports bar! I heard that they serve great fish!!!!!!

    (4)
  • Safrona O.

    This was a convenient spot to stop for happy hour, but should have kept driving. First, the stairs were closed, forcing you to take the elevator. The open air space was nice, but that's it. The waiter had no personality and the food was terrible. The chicken was significantly over breaded and unseasoned and the wrap was dry.

    (1)
  • Julie K.

    The Seafood Hanalei is to die for. My brother ordered it and I was only able to steal a couple bites. I wish I had ordered it for myself. I highly recommend this place. Our waitress was super friendly and sweet!

    (5)
  • carole c.

    Wooot!! I came here a year or so ago after hiking Napali Coast & they didn't mind that I looked like a ball of red clay. I tried my luck again this year & again - no worries brah! The bartender was on que and fun, the people next to us kept giving us sushi to try and later one of the wait staff made some extra Pina Colada & kicked down the overage to us. So much fun! (super yum sushi - totally melt in your mouth - and splash of seawater fresh - and dare I say.... better than Dolphin? **gasp** yes) They try & seat folks at the window for people watching - quite fun, but don't overlook the bar - hanging with these locals was killer.

    (4)
  • Matt J.

    Good food, but disappointing service. My friend didn't get his food until we were all done eating, and when they finally brought it out when we were ready for the check we asked for it to go. They only discounted the meal $3... Our table remained cluttered and uncleared most of the dinner. The hostess seemed to be doing the best service on the whole place.

    (1)
  • Kristina M.

    Go to Dolphin instead. If you went there already.,.,...go again. Food = eh to bad, service = eh to bad, ambiance would be good if the food and service weren't so= EH! And for our server who complained about his 15% tip and "this isn't Red Lobster" for his 5% service....i haven't been to red lobster in 20 years but that one time I did go was better than this.

    (1)
  • Chasen M.

    You have to get really hammered to enjoy this place. Horrible Food, Horrible atmosphere, Horrible Water. Don't get fooled my a couple good reviews as I did. This place was flat out pathetic. The waittress's were very nice though...

    (1)
  • J H.

    We were starving, having just done a hike, were on our way back to Princeville and came across this eatery. I can say the coconut shrimp is excellent, wild greens salad is fantastic and I am told the fish and chips were outstanding. Wine selection was decent, no longboard beer tho... Bikini blond was decent sub. Our food selections were great, our waitress was the best and view was outstanding along the windows. We will be back!

    (4)
  • Serena P.

    I love this place for it's relaxed atmosphere and great servers and bartenders. I usually come here for the awesome view of Hanalei. The window high tops are perfect for people watching. I also love their sushi. While sushi does take long to make no matter where you go. I def think it's worth it. Try the dynamite roll. It's my favorite. The servers and bartenders are always great company. Def my go to for sushi

    (4)
  • Dave G.

    We stopped in for lunch on the many recommendations for the sushi here. It was ok.

    (3)
  • Brski B.

    After developing a hankering for a burger and quickly running out of places to go, we went here for one of the most disappointing meals of our visit. The server was a bit of an oddball, but he was harmless enough. It was the food that tainted the experience. The Kobe burger, which I was told was one of the favorites, was, at best, an average burger - the meat is not ground on site, so there's no point in buying a 'Kobe' burger that has no fatty-beefy flavor. The ahi roll was okay, I suppose, though it didn't look appetizing or taste very good. And the Hanalei roll - 2 shrimp, one cooked, one tempura, with ahi - looked like a revolting mess. The date said it was okay, but I think she was just basking in the glow of my company in Kauai. Can't recommend the food but the space is funky enough with a good view. Go for a couple of drinks by the window and then go across the street to Bubba Burgers if you really want a burger (or The Hanalei Gourmet if you want more choices).

    (2)
  • Adam S.

    This place was great. Arrived at 7p on a sat. Wait was shorter than the 30min stated and the food was great. Get a seat by the window - it's cooler. Sushi was delicious.

    (4)
  • Frannie R.

    Bouchon's rules! Heavy pours, Great food, great atmosphere, fun servers :-) bartender rules with surprise drinks and creativity! Definitely coming back again! love this place!!!!

    (4)
  • Tiffany C.

    Terrible service. Awful drinks. What a letdown. We left after an hour of waiting for appetizers and it wasn't even crowded! Don't eat here.

    (1)
  • Holly J.

    Sushi and drinks were great at the bar! Super fresh and delicious combos. Try the "healthy" mai tai made with fresh coconut juice...yum!

    (4)
  • Derek B.

    Loved the sushi here. Very fresh. Sat at the bar and had great service. Maui beer on draft which is a great plus. We went on a Saturday night and the wait was around 5 minutes.

    (4)
  • AM B.

    By the looks of this place we knew we were not walking into a 4 or 5 star sushi joint & after our trek through the falls of Na Pali, all we wanted was a stiff drink to commend our 8 mile journey through mud. Not only did this local spot grant our wishes for strong & tasty libations they also quenched our need for tasty grinds! Our fish tacos made with local Ono & panko crusted chicken Cesar salad hit the spot! The bartender took time to walk my drink over personally adding that Aloha welcoming & our waitress was above satisfactory, answering all of our touristy questions... Great spot to take a seat after your adventure here in North Kauai... Food on point, drinks strong & well balanced & smiles galore from the staff! You get a super gratuitous Mahalo from me!! & I'll definitely be back

    (5)
  • Libbey T.

    Great atmosphere and food at this delightful, second story place with open air seating looking toward the Valley. Ono wrap had just the right amount of Wasabi sauce and my husband enjoyed the fish tacos.

    (4)
  • Kristie B.

    We came for a little sushi, pupus, & happy hour with our 2 children in tow. The sushi was great! Estrella, our waitress, made the experience worth while. She was on top of our drinks and great with our kids. We will definitely be back ;)

    (4)
  • Chuck P.

    Great lunch at a great price! I had Sushi, the wife had fish and chips, and both were great! Simply put, YUM!

    (5)
  • David M.

    Awesome view of waterfalls and people from 2nd floor. Strong cocktails and good lunch food. We are planning to come back for Sushi later in the week!

    (4)
  • M K.

    I was there a few weeks ago with friends and the initial impression was WOW! Good to great sushi selection, AMAZING views, nothing much better in that area so in we went. Then the fun started. We must have hit at shift change because it took 20+ minutes to be contacted by the Hostess. In fairness on this issue, employees were indeed coming and going. Once we were finally contacted, we asked for a window seat and told her we were willing to wait. 30 minutes later and tables that could have suited 4 by being pushed together but no love, we said "forget it" and went to the bar. The bartender was a Lady named Jen. ABSOLUTELY AMAZING! Jen made drinks we had never heard of and are not the "normal island drinks" She also produced the standard drinks all of which were perfect. Another 45 minutes goes by and STILL no table. The new hostess actually came by at that point to ask us if we still wanted a table explaining that she thought we were now content at the bar. (We never even indicated that) Jen left the bar and pushed the tables together that we were staring at. Time for food and we ate TONS. The first rolls were pretty dry. I am hoping that was because they were ready to go and somewhat pre-made. Our server completely abandoned us and once AGAIN, Jen stepped in! She brought us house specials and talked with the sushi chiefs to get us "off the menu" items. THAT ROCKED! So why two stars? I started watching employees to see why the abandonment. Nearly ALL (Not Jen) were drinking alcohol at work and going to the parking-lot for "a break" on a regular basis. I went down to see what break time consisted of and it was either in a pipe OR snorted. The pipe was Pot (Still illegal in Hawaii) but a line??? Absolutely illegal! I called a few days ago to thank Jen once again for all her customer service. I was informed he no longer works there and that is a shame. I have no desire to visit any establishment a second time that works like this

    (2)
  • Jill W.

    Was with my adult daughter visiting my sister and her husband who live on Kauai, and tried Bouchon's for dinner on a Monday night. It's in a great location, looks pretty cool and had decent service. However, the food pretty much sucked. I had the Sushi specialty Maki roll they called Vegas Rolls and they were premade like you might get at a supermarket. My daughter had some salmon maki roll that she didn't even finish because it wasn't very good. My sister ordered a fairly expensive (perhaps not by Hawaii standards) Kobe Beef Burger medium rare which came out more like medium well or even well done. It also looked like some preformed frozen beef patty. She also had sweet potato fries with it that were cold and soggy and the oil tasted old. My sister's husband had ribs and chicken (I think) which he said was basically just "okay." It's a shame the food isn't up to par as there seems to be such great potential in the place. Oh yeah and one of the little bowls they give you for soy sauce with your sushi had food stuck to it, which was pretty gross.

    (2)
  • Zita N.

    Delicious steak, cooked to perfection. Great service and hospitality. Staff is prompt and friendly. Pina Colada with local Rum is to die for. Will remember this dinner for many moons!

    (5)
  • Sandi P.

    Good strong drinks! Kudos to the girl behind the bar. As for the rest of the experience...disappointed is the appropriate word. Burgers and fries cold. Veggie tempura roll... Couldn't even taste the veggies, could only taste rice. Want a water refill? Good luck with that. The waiter was not attentive, at all. If you have food allergies, don't bother coming here, because the waiter didn't listen anyway, my aunt is allergic to tomatoes, asked for it on the side and not on the burger... We get it...its on the burger. Good luck yelpers!

    (1)
  • Cynthia J.

    After a nightmare experience with another establishment in Hanalei, we were eager to find a place that offered us a relaxed atmosphere, good food, and prompt service. We entered Bouchon's and were welcomed by Tyler, who seated us immediately, told us about the fish of the day, and took our drink orders. We were pleasantly surprised by the specials and the drink offerings. Our drinks arrived promptly and our order taken, allowing us to relax and enjoy the mountain views and cool breeze from the upstairs dining room. The staff were very attentive to all the patrons and our drinks were never empty. The food was good. The fish and chips were perfect...surprisingly hard to find on this beautiful island. This was the lunch we were looking for. Bouchon's is now on our list of favorite spots in Hanalei!

    (4)
  • Emy A.

    We arrived with no reservations during the busy dinner hours on Tuesday night. In spite of that, the food and service were really great! Our table had the ahi special, ribs and fish dish, and mixed seafood brochette. Our server was Michael, and he was awesome! He was really great, and very accomodating and attentive to my egg allergy. Good atmosphere, and right next to cute shops to walk around after dinner!

    (4)
  • Bill H.

    Location is great. Beer is cold. Service was friendly and attentive. Restaurant decor was cheap. Food was OK. Nothing special, Sysco or US Foods frozen items. If you're in Kauai, your likely looking for better food for the same price. Realistically, the location and service is what keeps this review from being a 2 star.

    (3)
  • Kelly G.

    This place should have better reviews... My parents, boyfriend, and I went here for my mom's birthday a couple weeks ago. Service was impeccable when I requested a reservation (I think the woman's name was Amanda), and we got a table near an open window--perfect for people watching, not to mention mountain views. We all had different meals. The food was outstanding. The wine was good. The drinks were strong. Given the location, the prices were all very reasonable. We went back again the next day for lunch, because we wanted to see what the lunch menu had to offer. We got completely different food...and once again everything was divine. Drinks were strong. We didn't get a window table at first, but the lovely host offered to move us once one was available, which didn't take long. The only reason it's 4 stars and not 5...service that first night was rather slow, especially given the number of people there, and our waiter, while pleasant, wasn't super on his game. However, our waiter for lunch the next day was spectacular, and food/drinks came out more quickly--even though there were more patrons there. Better waiter? "Off night" the night before? I'm not sure. Either way, I'd go back. Highly recommended!

    (4)
  • J. V.

    Cool casual place good views cool vibe . Chef created our own cheesy fries for us. Sushi was overpriced and bland compared to the sushi we get in California . I wouldn't mind going back just for the view.

    (3)
  • Crabby C.

    Well this was a first. My wife and I stopped in for lunch after a morning hike up the coast. The place was mostly empty and when we sat down the table had not been cleared yet. There was a napkin with a note on it that read "Do not eat here. Get up and leave right now". We laughed and thought it must have been some grumpy tourist. Turns out our waitress was hungover and rude and the cook must have been new because well lets just say we still laugh about that and vow to walk out of any resteraunt that had a customer napkin warning.

    (1)
  • Jennifer W.

    I loved my meal and loved our table by the window! The service was great and very friendly. I got the shrimp, scallops and fish brochette - so good! The flavors were wonderful! We shared the ahi poke - super good too! My husband got the fish & chips and ribs. The fish was amazing, the sweet potato fries were great, the ribs were okay. The sauce was a little too ketchupy for me but they cooked them right-they fell off the bone. Would totally come back!

    (4)
  • Lori C.

    We have been here 4 times in 2 years. It is a great GO TO place for seafood, drinks and sushi. Great service as well. We will always come here during our visits.

    (5)
  • Mark G.

    I am baffled by the number of decent reviews supporting this restaurant. It's probably because they focus more on location/service than on food quality? The nice view you get if you sit in the row of tables by the window cannot make up for what is probably the worst sushi I've ever had in my entire life. It was so bad that after the first few bites, I started wondering whether it was safe to keep eating it... The tuna was slimy and definitely not sashimi grade. One of the three rolls we had, the Aloha roll, had some weird, chemical aftertaste that was so strong I would have stopped eating it, had it not been so expensive. Hopefully I'll be OK tomorrow... The only reason it's not a 1-star rating is that the service was good.

    (2)
  • Caesar G.

    Excellent sushi and rolls! They even make a decent burger for your non fishy loving friends. (Sucks to be them).

    (4)
  • Andrew C.

    We didn't check Yelp (or probably wouldn't have eaten here) and based our decision on the fact that we'd have a view of the hills from this 2nd floor restaurant ( yelp.com/biz_photos/6jII… ) Fish & chips ($14) are three large beer battered pieces of ono that come with tartar sauce, ketchup, and malt vinegar ( yelp.com/biz_photos/6jII… ). Well fried and not greasy. The beer batter was tasty and the ono moist and flakey. The fries were just as I like them with a crispy exterior. Fish tacos ($15) were made with opah and are topped with cabbage, tomatoes, and jalapeno sour cream. The plate comes with Spanish rice and beans ( yelp.com/biz_photos/6jII… ). The opah was firm and moist and had good flavor from being sauteed with garlic. The rice and beans also tasted good without having to add any salt or pepper. Service was slow, as many have complained about. It didn't bother us too much.

    (4)
  • Brittany D.

    We were driving around looking for something to eat. Stumbled up this place in a quaint shopping center. Service 4 stars, everyone was nice and attentive. Food 1 star... The pan seared Crab Cakes we actually fried, store bought ones with tons of filler. The Cajun seared Ahi, tasted old and over seasoned. The pasta was under cooked and hard, sauce was bland and contained lots of onions. For 70 dollars you can find much better food! Walk past it!

    (1)
  • Richard T.

    *Update* I tried the Fish & Chips here...they were DAMN TASTY!!! My Dad lived in New Orleans and my Mom lived in Japan so, in between catfish and tempura, I KNOW my way around a deep fat fryer! The beer batter on the fish was perfect and the fries were crunchy and hot. Here's a tip- When cooks use old/tired cooking oil to fry your food, the batter turns blackish brown. The oil Bouchons uses is fresh and sweet and they use the Kona Fire Rock Ale in the batter! I also loved their Cajun Seared Ahi sashimi. They use premium grade fish and it was a perfect appetizer. If I wanted to eat healthy, I would have ordered two servings as an entree! Yum, Yum, Yum, and burp. ROCK ON Bouchons!!!

    (5)
  • Diane C.

    Perfect Valentine's dinner with my husband. We hadn't been to Bouchons because of slow service in the past. We decided to give it another try and were quite pleased with the service and food. Estrella went out of her way to make sure we were well taken care of. We were seated quickly and our drink and food orders were taken in a timely manner. I had the shrimp scampi and my husband had the nighty special Cajun mahi mahi. Both were outstanding, and the portions were just right...not too much and not too little. The atmosphere was great....open air with a view of Hanalei town and the mountains beyond. Perfect dinner all around!

    (5)
  • Aliya W.

    Delicious sushi. Tempura vegetable was our favorite, followed by avocado/cucumber. Decent drinks, friendly service. Was super busy when we went after New Years so not a bad idea to make a reservation.

    (4)
  • Russell P.

    Sampler plate lunch special $12.95. Rib, chicken, fish, shrimp, fries and slaw. Great meal filling with a great view of mountains and a cool breeze. GOOD SERVICE, with a great attitude.

    (5)
  • D C.

    We came back here because last year we were happy with the food and service. We showed up at the lunch hour and were promptly seated. Even though there was only one other party there we were totally ignored after we ordered. Waited to the end of the meal before they even offered us a refill of water. The waitress was more concerned with talking with the other waitress while drinking her organic smoothie. The hostess had pitchers of water and when she looked at our table ignored us. Food ok. Don't order the crab cakes. Will not come back a third time or ever again.

    (2)
  • Wendy W.

    My friends and I were in town for business for the past week. Bouchon's provided one of the best meals all week. I enjoyed my sushi spider roll and tuna Nigiri. The portion was plentiful and delicious, and provided enough to share. The service was really friendly and prompt. Everyone enjoyed their meals. I highly recommend it!

    (4)
  • Chris L.

    POSITIVE EXPERIENCE FOR US There were a lot of bad reviews for this place but we decided to give it a shot when we were in Hanalei for the afternoon. We thought it was really great and we are somewhat picky eaters. FOOD - I had the Dynamite Sushi Roll and my girl had the fish and chips. My sushi was amazing -- the fish was so fresh but presentation and flavor was spot on. The wasabi was even shaped into a cute little leaf. I appreciate details like that. My girl's fish and chips was also really good. The batter wasn't greasy like a lot of fish and chips can be -- it was cooked really well. SERVICE - We got right in around 1pm without waiting. We had a table in the middle of the restaurant but still enjoyed the open / airy quality. Our waiter was attentive enough and made great recommendations for us. OVERALL- I'd definitely go back again.

    (4)
  • Ryan L.

    Stuff floating in ice waters to start, cockroach in hallway to restrooms, and hair in mai tai. Do the math.

    (1)
  • Natalia G.

    Great location for people watching while sipping beer or a cocktail drink and maybe a salad. Thats about it. Food quality is mediocre, tables are sticky and wait staff bit strange.

    (1)
  • Adam M.

    Unless you are just going for drinks, don't bother with this place. Against my wife and our guidebook's advice our group booked dinner reservations for 9 people on a Friday night. It was pretty empty which should have been our first clue. My wife and I ordered the calamari with looked like cheese sticks when they arrived and was pretty under cooked. They were obviously frozen as is probably 70 percent of the menu based on what i saw the rest of our party eating. I would guess even their "signature" beer battered ono comes frozen based on the taste. I ordered the ribs and fish which was also sub par for the price. I asked to substitute sweet potato fries for regular fries and they charged us for a full side order. Not only was the food bad but the service was awful as well. Two people in our party ordered sushi which didn't show up until 10 minutes after everyone else was served. When I complained I was told they were separate kitchens, which is no excuse. I told them to nix the sushi my wife ordered but it still arrived even after i cancelled it. So I sent it back. They still tried to charge us for the avocado we ordered with the sushi that was cancelled. I don't typically bother writing reviews of restaurants but this experience was exactly as our Kauai Revealed book said. Sub par service and food that is overpriced and not fresh. The food here is a sad version of bar food. Do yourself a favor and eat at Hanalei Gourmet or The Dolphin. You'll have a way better experience.

    (1)
  • Carlos M.

    Drive there this evening to get some take out, despite advertising take out I was shocked to be told that "they were just too busy to do it tonight". Worst customer service experience I've ever had at a resto!

    (1)
  • Ani J.

    We were staying at St. Regis, so decided to drive around the Hanalei Center for lunch. I am a vegetarian, so when I saw that this restaurant had a vegetarian falafel sandwich, I got excited and decided to go in. The ambiance is great. We got seated at the window overlooking the mountains - amazing view. Our server was friendly but very forgetful. He kept saying 'oh I forgot to bring this...hold on'. Then he would disappear for 10 minutes. I ordered the 'Hummus Sandwich'. I must say, it was one of the worst hummus sandwiches I have had. The hummus was very liquidy and kept dripping out of the tortilla. From my experience, hummus is thick and sticks to the bread. The veggies were just cut raw and put in the tortilla. The sandwich had no flavor. I couldn't even taste the hummus. I also ordered a side of fries, but the waiter brought it out without ketchup. I had to hunt him down and after 10 minutes when he appeared, I asked for ketchup. He went back, didn't return for quite some time, and had forgotten the ketchup. By that time, I had finished half of my fries. Perhaps the other food on the menu is great, but as a vegetarian, I was disappointed. If you are a vegetarian, I would go to some of the pizza places around the area. I would hope that the chef improves on the vegetarian options, so people like me can come and enjoy the food.

    (3)
  • Rob O.

    We had two great meals here. Not sure why they are not ranked higher. Lunch was great and they had a nice sushi menu. Order the special rolls and you will not be disappointed.

    (4)
  • Joy B.

    Took an hour to get our food and we were told our ticket was lost. We weren't even here during a rush hour. The waitress never checked on us until the hour mark and our drinks were empty for over a half hour

    (1)
  • Aaron W.

    The visit started off slowly- waited at least five minutes before the waiter came to our table. The sampler for lunch was incredibly delicious! It consisted of a rib with barbecue sauce, coconut shrimp, fresh fish, chicken, fries, & Hawaiian slaw! I wish I were here longer to check out lunch each day!

    (4)
  • Phillip P.

    Great service. Excellent Mai Tai for happy hour. Perfect timing Tyra Jade was the best.

    (5)
  • Don G.

    5 stars for the Sushi, 5 stars for Michael, Server extraordinaire. 1 star for the Neutron Bomb that may go down in history as the smallest cocktail I have ever been served. On a brighter note try the Samurai Burrito, a unique sushi roll, lightly Panko'd and flash fried. Truly the best sushi roll I've ever had!!

    (4)
  • cindy b.

    Nice view. I ordered their hamburger which is good. The only problem was the cook forgot to cook it? So rare, I couldn't eat it! Very unhappy when you go to a Resturant, and pay high prices, but ya can't eat it because they forgot to coooooook it!!! :((. Other than that, I would recommend the place. Hopefully the cook gets it right for the next customer?

    (2)
  • Victoria B.

    Great view, great service, but the fried calamari pupu was the best we've ever had anywhere in the world. Dipping sauce was delicious and different from everything else. Calamari was thick sliced and battered lightly. Not greasy and cooked perfectly. We could go back everyday for lunch, but we have to go home to the mainland.

    (4)
  • Nate H.

    Service is lacking. A tip is automatically added to the bill, which is typically fine. However, the experience was NOT tip worthy. Plus, I checked my credit card bill and saw I have been overcharged.

    (1)
  • how i.

    Mediocre at best. Tourist trap! Food = meh. Service = poor. Establishment seemed shady. Paid for pre dinner drinks at bar, drinks were subsequently added to the dinner tab. Service seemed super rushed but food came out really slow (even on Hawaii time).

    (1)
  • Lisa W.

    Great place for dinner. We've been back twice during our week long stay. My husband said his dinner tonight (the special) was his best meal all week. Try to get seated by the open windows & you'll get the most amazing view. We had Michael as our server one night and Louie the second visit & both were great! Highly recommended!

    (5)
  • Amara W.

    We came for a random dinner, made a same day reservation for a window table which we got, but the windows were actually closed so all you could see was the reflection of the bar, haha. I ordered a cocktail, he ordered a beer. The beer you can't get wrong but the cocktail was so gross, watery, milky vodka with nutmeg on top and three coffee beans. I took one sip, tried to persevere but threw in the towel and told our waitress it wasn't very nice. She swapped it for frangelico and lime and both were taken off of the bill, which was really nice of them. The food was ok, a bit oily. And it's a bit pricey for what you get, but they've got some intense rent to cover with that location. Dessert though was delicious :)

    (3)
  • Matthew H.

    I am a little late in writing a review for my experience at Bouchon's--I came to Bouchon's on Wednesday June 4 of this year, but I believe I have something helpful to discuss. My parents and I were given a table and asked to be patient. We were all very thirsty after having come from a nearby beach, but 8-9 minutes passed and no one had come to greet us at our table seated immediately in front of the sushi prep station--our arrival was early, at approximately 5 PM--or to give us water. Meanwhile, another table was sat near us and a waiter immediately came to greet thistable and offer these newer patrons beverages. A minute or two more passed and two waiters were arguing over who ought to take my family's table. I immediately walked out because 10-11 minutes should not go by before someone--anyone--comes by to offer a customer a beverage. I have spent many years as a waiter and such a move is a faux pas in my eyes. A table should be greeted and offered a beverage within the first few minutes. Buyer beware

    (2)
  • Reyz A.

    With its open air windows, from the outside it looks like Senior Frogs on Avenida Revolucion in TJ, but once I got up there, the breeze and the view of the Napali waterfalls from afar hooked me. I ordered rice-less sushi called Osaka 2 Me (tuna, ebi....) a huge roll for about $20; then Hanalei Roll (tempura shrimp on the inside, fresh ebi on top--for the roof of your mouth--,avocados...) + pina colada. I would say, Kauai being surrounded by water, sushi was fresh; the Hawaiian breeze through the windows -- fresh; the view of the Napali mountains makes this place 5 estrellas. It would be like having dinner at a fine sushi place in San Francisco with the view of Yosemite's bridal falls in front of you...this may be holiday bliss, but I liked this place.

    (5)
  • Kana C.

    Horrible restaurant. This is coming from a LOCAL. Very unpolished restaurant. Customer service is absolutely need help. I got approached by a employee with a hostel attitude.

    (1)
  • T G.

    Friendly service, good fish and chips (nice firm fresh Ono). Sushi and poppers fail due to disastrous mushy rice. Bland crab cakes.

    (3)
  • Frank H.

    Food was great. A little pricey but to be expected. Service was horrible. Some of the staff needs to stay off the stuff and focus. Waited a very long time for food and drinks. Wont return.

    (3)
  • Chuck K.

    I've been coming here for years and never climbed the stairs to Bouchon's. That's an error I won't repeat. Best calamari I've ever had. All of the Pupus look great, back for more! Paul is awesome!

    (5)
  • Levent T.

    Be patient because the food is worth the wait! The only down side on this place is they struggle to get the food out and empty tables sat. It is the only thing keeping it from getting a Woohoo. However, the host is extremely polite and on top of keeping you posted on when you'll be sat. She was even polite to the people being nasty to her! Had three different servers out of the four nights we visited. Two of the three were great and helpful with our questions...the other just met expectations. As for the food...ribs are tasty, but, ask for the sauce on the side because it is like a kicked up ketchup so best to save it for your fries... fried fish yummy, crispy on the outside and flakey on the inside...seared Ahi was nice but the mango salsa and dressing was sweet with a spicy punch to the lips (made the top 10 of items eaten this trip)...their creamy sauces for the other fish dishes are quite indulgent...the fried calamari perfect and comes out quick if you've been waiting to get something in your belly...sushi quite nice and best to choose a roll with a multitude of ingredients. If you can handle the wait for a table or your dinner and channel some Aloha spirit you won't be disappointed. Every time we went the food came out fresh, hot, well plated and tasted great. Not too shabby on the price point versus other spots around taboot!

    (4)
  • Mrs. S.

    They don't do sushi. They didn't really have fish options either. Hubby got a burger that didn't even come with fries. My fish and chips were fine. Waiter got more friendly closer to tipping time.

    (3)
  • Victoria M.

    I don't understand the 3 star rating! This place is awesome! This is the second year in a row that we have vacationed in Hanalei and this place has been fantastic both times. -There usually isn't a big wait so that is a huge plus considering the wait everywhere else. - The food is fantastic! We have had the sushi and that was good but the grilled fish is out of this world! The macadamia nut crusted Ahi blew me away! Have it with the red potatoes! -The wait staff were fantastic!! I was a sever for 10 years and I can be a bit critical if service sucks and each time we've eaten here they were awesome. Our water glasses were never empty and the cocktails are great. - The open window seating is perfect! Each time we were seated at the window and were able to enjoy the beautiful view of the mountains and enjoy the warm Kauai nights! I almost don't want to leave this review because it's our gem! We like not having to wait haha! Next time we are here we will defiantly come back!

    (5)
  • Andrew W.

    We were looking forward to this dinner all day as we made a reservation that morning. Our window seat had an uninspiring view of the rainy parking lot. The excellent Maui Brewing Co Big Swell IPA distracted me enough though. I ordered the Yellowfin Nigiri and the Teriyaki Chicken. The former was a little dull and at room temperature which oy highlighted the slightly too fishy element of the yellowfin. The terriaki chicken was nice, inoffensive and forgettable but it was everything it described on the menu. I'd probably just go here for lunch next time, on a hot day I imagine the window seats, with mountain views, would be quite something.

    (3)
  • Pam M.

    I was skeptical based on reviews. .. service was a little slow. I got the miso tofu salad and it was hearty and really tasty. Nice having an open air place to eat a bite.

    (3)
  • brian p.

    first off, best service anyone can ever expect. thank you michael! we came back because of you. secondly, freshest most creative sushi ever. and since we only had it here on the island, we're talking about better than anywhere, even where we are from, so. cal... we've been coming to Kauai for years, but this year, 2014, we visited bouchons twice. couldn't ask for anything more. if you're in hanalei, we highly recommend eating here. even the kids loved their meals. as long as michael is your server, I can guarantee you will enjoy your visit. but if you don't have michael, I'm pretty sure you'll have just as good of an experience. five stars all the way around.

    (5)
  • Alexa H.

    Gotta say, the food was awesome, but the service was terrible. Wasn't too busy during lunch rush, either. My wrap came out 15 minutes before my husband's sushi (just a few nigiri rolls--not too hard to do). After prompting our waiter who, of course was no where to be found, he went to check on them and sure enough, they were waiting at the sushi counter. The worst part was, when he set down one of the nigiri, the fish flipped over on the plate and the waiter picked it up and moved it into place with his bare hands. Disgusting. I really, really liked my food, and my husband said his sushi was good, but I don't think we will be returning here.

    (2)
  • Brian Y.

    Horrible ribs, not even sure what animal it was from. Full of cartalidge and gristle. Salad was soggy, dressing was really bad. Service was good, but food was gross all arround. Left my stomach upset and my taste buds angry.

    (1)
  • Matt H.

    Did a 7-person family dinner here last week and had a great meal. As a previous reviewer mentioned there is a gratuity added to parties of 6 or more so check your bill. Our server was fast, friendly and competent. He knew the menu well, made good recommendations, and handled our dietary restrictions too. The food and drinks were very good. I particularly enjoyed the sushi sampler. No one made great noises about the dessert, but my coffee was more than good. Overall a great experience.

    (4)
  • Anine C.

    Ok, but for the price it should be better. We have been here three times. First two times we came in for drinks and an appetizer. Jesse made us stellar drinks and our food was well prepared and delicious. Service was perfect. Third trip back we came in for full dinner. Unfortunately, Jesse was not on duty. Martinis were served lukewarm, even tho I told waiter to specifically be sure they were chilled. Ordered catch of the day, fish was warm, veggies nearly cold. For what you pay here, everything should be perfect. It's not.

    (3)
  • anh t.

    I went their during lunch time and ordered their ribs and chicken. The ribs were missing flavor and the chicken were deep fried and somewhat reminded me of McDonald 's chicken. Fries are like the frozen stuff found at the local market The service was on point. The view on the was great; looking at the mountain and feeling the nice breeze.

    (2)
  • Christine G.

    We almost didn't come her because of the bad reviews. But we did and ordered a lot of sushi. The octopus salad was wonderful. The miso soup was better than average. All 5 of our rolls were very fresh and delicious. The two specialty rolls were very flavorful and inventive - espeically the Tsunami Roll. The ono maki was particularly fresh. The service was pretty good when were were here although it wasn't terribly busy. The food came out pretty fast and the service was friendly too. The view from this place is really nice, looks back on the mountains.

    (4)
  • Gerard R.

    I really liked this place. Went one night for dinner while staying at a hotel in Princeville. Just had sushi and a beer. Delicious! No complaints, and they were nice for seating us close to closing time for the kitchen.

    (4)
  • Luckiblu M.

    Food was good, service decent. Menu is a little pricey but this is definitely not a 2.5 stars place. It's 3-4 stars easy.

    (4)
  • Peter B.

    We were there mid week for late lunch. Second floor, great view... if you sit next to the window. Tables alongside the windows are high tables for two so family of 4 sits in the main area where it feels kind of dark. Drinks are good, Mai Tai is pretty good. Food quality is absolutely no different then any fast food place or any other restaurant. And there comes the bill. Gratuity included!!! For what??? Our server forgot to mention that most things are charged separate. I had the feeling I paid for every ingredient on my burger individually. You think you are ordering a plate, the price looks like for a plate but for them a burger (what I ordered) is just two buns and the meet in between. The final bill will have an extra line for tip for customers who thing the gratuity is not enough (or simply didn't noticed the gratuity line in the detailed bill). Enough is enough.

    (2)
  • Robert W.

    It's definitely nice to have this place in town. We've been here several times a year over the last few years while on trips to Hanalei. The food is actually pretty good. But, the service has always been lacking. On our last visit, we didn't get some of our food or even the second round of drinks we ordered. But we got charged for it. They really weren't even apologetic when we told the server. It was kinda like it didn't really matter o the server. I think they may need a new system for running the front of that house. Seems that the folks taking orders and the folks running the food aren't checking up on each other. And, servers don't seem to do the follow up that they should. Probably costs them revenue, tips and future business. But, I do have to say that we keep coming back at least once per visit to Kauai. They must be doing just enough things right.

    (3)
  • Jillian A.

    My husband and I stopped in to relax and have a quick drink, and ended up staying longer than we attended. Great Mai Tai's and the bartender was fantastic-- very friendly, gave us a sample of a new drink she was trying out. If we were staying longer and heading out to the North Shore, we would have definitely come back.

    (4)
  • Cody N.

    Great atmosphere drinks are ok not chilled enough but taste is good The food is good for the price. The ribs are seasoned very well and the bbq sauce is great. The fish and chips is great not oily but fried just right. The fish tacos have great flavor but the fish is a little dry but as a whole the fish tacos are great. Service is average and the wait staff is very knowledgeable. Overall a great experience in hanalei.

    (3)
  • Erica K.

    So the drinks and service deserve 5 stars. I was a little iffy when I saw the negative reviews but the family wanted to give it a try and I was overall happy with the food & service ! What didn't sit well were the prices! I got the chefs special sesame crusted ahi with garlic mashed potatoes... 30$!! And the lighting was so dim I could barley see my parents across the table. Btw if Michael is working have him serve you!! He's a fantastic server :)

    (3)
  • Joshua W.

    Thumbing through the visitors guides to find a place for dinner, this place came highly recommended. As we left, I was trying to figure out why. Our dinner here was our least favorite meal of our trip to Kauai. The service was a bit slow, which seemed a bit strange since the place was not that crowded. I got the citrus and macadamia nut crusted mahi, and it was not good at all. Very greasy and over cooked. My wife got the chicken and ribs, and said the ribs were practically inedible with a very funky taste. Quite disappointing for what we thought would be a nice meal. I will give this place a couple of things. The ambiance is very nice, and the seating by the window is great. And in talking with a tour guide of our a few days later, he mentioned that they do have really good sushi. I overhead the sushi chef saying they were slammed and it would be a bit of a wait for all sushi orders, so it must be popular. If sushi is your thing, you might not be disappointed here.

    (2)
  • La E.

    EDIT: Upped to two stars for the owner's responsiveness to all of his reviews. It makes me think they are actively working to improve the restaurant experience. May return to try again. Mahalo. -- It doesnt bother me but just a heads up - this place is listed here on Yelp as Japanese but its not Japanese food. I think they kind of tried to just continue with the restaurant that was previously there that also served sushi. (Just because a place serves sushi does not warrant it "Japanese"!) As someone born and raised on the east side it was my first time here. Was back on Kaua'i for work and had a few sites on the North Shore. Just stopped by to get something to eat in between. Restaurant was busy but majority tourists with the exception of one local family...they all (like myself) probably didn't know any better. Service was pretty bad, only staffed with what seemed like about 2 waiters for their entire restaurant, with a couple bussers and one hostess of some sort. Ordered 1 roll and I guess they were backed up because it took over 30 minutes to make. That in itself was just mediocre in quality of ingredients and flavor. Waitress (wont name her name but I do remember it!) was slow to greet us and get our order, not friendly at all, and only came by once after. Blamed the chefs for the slow service (pretty unprofessional). Not attentive at all. They gave a discount since it took so long for our food, which is the only ok part about the restaurant but even that was not worth the experience. Not trying to come off as a stuck up converted-towny (went to college in LA and been living on O'ahu for 2 years now and worked at one of the top restaurants in Honolulu) but this restaurant seriously could use some help from one of those Food Network shows where they pretty much retrain the entire staff from owner down to wait staff. If the service is slow, at least make up for it in the customer service! The only reason they're keeping busy is because tourists don't know any better.

    (2)
  • Salim M.

    No sushi until 5pm. Vegas roll is OK (only one of two sushi rolls on lunch menu). Place is French themed Hawaiian... Doesn't really work. But the Longboard beer tastes good on draft

    (3)
  • Horace A.

    GRAPHIC AND SCATOLOGICAL REVIEW TO FOLLOW I went with some friends to have dinner at Bouchon's Hanalei. I ordered the fish and chips. It should have been called fish and shits. Whatever was in it was a gastrointestinal purgative of the highest order. On the bright side, I got to spend some quality time in the very nice bathroom of the house we'd rented.

    (2)
  • Robb J.

    Good fish and chips

    (3)
  • Herb L.

    My wife, daughter and I ate Thanksgiving dinner there. My wife and daughter had the traditional turkey dinner and I had the Ahi and our waiter was a Michael Shamblin (that was the name on the receipt). The food was excellent, ahi perfect and the waiter helped us by ordering the food first and drinks afterwards as he knew we had a younger daughter plus he was able to get mostly dark meet for my wife. The Mai- Tai, daughters foo foo blended drink and other drinks were awesome. Great location in Hanalei and great service. Pleasantly surprised! Mahalo Bouchon's and Michael!

    (5)
  • Rob N.

    We liked the vegetarian rolls, and everyone enjoyed their food here. The initial service was a little slow, but otherwise we had a good time. I would come back again.

    (4)
  • Sarah C.

    There is no good affordable food in this area. This place is like a dingy bar place. The decor needs work and there was barely any lighting. Category: Japanese? O please its more American. The food was oily and not very tasty. My bf ordered the fish and chips. I had some of his tartar sauce and it was very bland. My fish tacos was also very bland and oily. DON'T COME HERE UNLESS YOU LIKE OILY BAR FOOD.

    (2)
  • Jeanne S.

    Sat at the bar and ordered sushi. Excellent, really. Large rolls that were visually and palpably pleasing. I ordered something with Monkey in the name and my husband ordered the Samurai. We enjoyed sharing them and called our order the Samurai Monkey. The service and the bartender were excellent. Ambiance was warm, inviting, casual, music wafting in from outside, not too crowded or bar-like (nod to Kalypso's there on the corner), just a very perfectly enjoyable meal and evening. We will definitely visit here again in the coming days.

    (4)
  • Meghan N.

    Two thumbs down! Poor service, ho hum food, and an automatic 20% tip added to our meal just because we were a family of 6! When we asked, apparently this is policy for any group over 5, but we were not told about it when we were seated, nor was it listed in their dinner menu (the server and hostess could not find this fine print, even after insisting it was there). I would not recommend Bouchon's to anyone, especially after our experiences there.

    (1)
  • Desirée P.

    Amazing food and service,went for a late dinner.I will be coming back for sure to Bouchon's.

    (5)
  • S R.

    We went here four times during our one-week trip. Seafood cooked to perfection every time. The drinks were amazing. We compared every other restaurant to this one and none of them measured up. Go here you'll love it!

    (5)
  • Justin C.

    This place is a 3-star restaurant. Multiple-page menu, solidly average food, and a good drink selection. Also, they had no wait. We didn't experience the slow service everyone else was complaining about (well, no slower than every other restaurant on the island).

    (3)
  • Eboe C.

    Superb! We went as a table of 6 looking for delicious food with a few of us specifically craving fresh fish. Michael, our server, was super knowledgeable and full of great suggestions. I had the citrus macadamia crusted mahi which was moist and flaky middle and golden crusted on the outside. It was served with a selection of stir fried veggies that were nice and crisp and a pile of mad in rice which I really could have done without - primarily because I think a green salad would have been a nice and lighter side. Three others has the ribs and fish and everyone raved about the ribs saying that they were by far the best they had ever had! One lady who was avoiding carbs had a suggestion from Michael that included fresh ahi and a side of locally grown lettuce. She said it was perfect. The Mai Tai was apparently also really really good. The night was great....great service, great food and great company.

    (5)
  • John M.

    I especially enjoyed the second floor seating open to and overlooking the Kuhio hwy and Ching Young / Old Hanalei School shopping area. Service was good (no complaints). Food was good (above average). They claim to have the "best Fish and Chips on the island" using Fire Rock Pale Ale beer batter. Looks like they have a decent sushi bar as well as a full bar and plenty of table seating as well as "balcony" seating. Honestly, I enjoyed the location more than the food and service was quick because it was not busy.

    (3)
  • Abby K.

    We had a good experience so we came back a few days later and had a great experience. Good sushi (very Americanized, but that is the kind I like), friendly staff, and nice views.

    (4)
  • Barry K.

    Wish we'd trusted the guide book and steered clear. Too many better options to waste the money here. Got the seafood skewers with fish, scallop, and shrimp. It was slightly undercooked.. Not a good sign. Food service was lagging so much we didn't want to risk sending it back. Aside from being undercooked it was sadly underseasoned. As my dining partner put it "well, the jasmine rice is the best part." Le Sigh. The chef talked to a table near us and it sounds like he's from the South (MS/LA) so he *should* know how to season. We heard him say that he has to bland it down for the customer base. Sad to hear, because now you're just going to attract bland customers. We liked our seating at the window, caught a nice breeze throughout our wait for the food. Cocktails were over priced but they mixed up some call martinis for only 7.50. Possibly their one saving grace. Our server was friendly but wasn't too knowledge about wine or food. 1.5 stars for these guys.

    (2)
  • Ann N.

    After chillin at Hanalei Bay, we headed over to the shopping and restaurant area. We randomly went here because of happy hour. We went upstairs and stand at the bar since the open window seats were all taken. This review is for --happy hour drinks-- ONLY. BOUCHONS FAMOUS MAI-TAI ($6) - 4.5 stars, my fav Made with 2 kinds of rum, orange curacao and our famous blend of passion fruit juice. LIQUID PASSION ($5) - 4 stars Sky vodka, guava, orange and passion juice. Both of the fruity drinks were excellent. Both had a good blend of juice and alcohol. EXTRA TID BIT At Hanelei Bay, we saw George Clooney filming "The Descendants". At the bar, we mingled with some locals, the bar tender joined the convo saying George and the movie crew were going to have a party here the next night. There's some Hollywood gossip.

    (4)
  • Steve C.

    Can't believe this restaurant only has 2 and a half stars at the time of this review. We really enjoyed it here. If you are a couple do make reservations and ask if you can have a table overlooking Hanalei. It's beautiful. The food was great and the drinks are fantastic. Our waitress was very very nice. It's not inexpensive but you get what you pay for here. I would definitely go back again.

    (5)
  • Joshua E.

    Had a couple of drinks and a salad here after visiting the Na Pali Coast. The salad was fresh and crisp just as described and a hearty portion. The bar tender was friendly and competent at here job. I really didn't experience enough to have more information.

    (4)
  • Kirsten B.

    We ate at Bouchon's two nights in a row last year. The food was great and the service was good. They had just gotten a new chef and were trying out new menu items. The wait staff was friendly and interested in service. This year we were looking forward to going back. I made a reservation for a party of 6 over the phone. When we arrived it was clear the entire restaurant was pretty much full and it didn't look like a table would be available for quite a while. The hostess seated a party of 4 right in front of us, even though I had told her we had a reservation. Then another party of 5 showed up, and it appeared she was preparing to seat them in front of us as well. I told her again that we had a reservation. In hearing her discussions with the party of 5, it was clear they had just walked up a few minutes earlier. I asked her what was going on, why she was ignoring our reservation, and she said, "you didn't make it with me." She said that we would have to wait for a table. Her attitude was ridiculous and she treated us with total condescension. I told her she needed to speak with her staff and get everyone on the same page about taking reservations, and that we wouldn't be coming back. Never once did she utter a word of apology, nor act like she cared about our business. With an attitude like hers, that place should go out of business. There are plenty of other places to dine with better food and service in the area - try The Tavern, Postcards, The Dolphin, Bar Acuda. Don't waste your time here.

    (1)
  • Kevin L.

    This place was terrible. We have been coming to the North Shore since 2004 and I've never seen anything as crappy as this place. Our server was argumentative and dim witted even though he thought that he was quite amusing. Save your money in Hanalei Bay and go to Kalypso, Tahiti Nui, or one of the establishments that realizes the value of a customer. I would have given this establishment negative stars if I could.

    (1)
  • David L.

    I really don't know why I'm giving this place one star... The food is below average, it's pricey, and the ambiance sucks... During our stay in Hanalei bay, we tried both this place and the dolphin and trust me, you really aren't missing out on anything by skipping this place.

    (1)
  • Elaine M.

    We had a delicious meal here on Dec 30th.

    (4)
  • Danny A.

    Ordered crab cake appetizer, 2 drinks, 2 entrees. The crab cakes were really good, the drinks were good, the entrees were some of the worst food I have ever eaten. I got the fish special which was explained as fresh herb encrusted Ono on a bed of rosemary rice. What I got was an overcooked hunk of fish that tasted frozen & microwaved, it had such a think layer of 'herb encrusting' on top that any flavor the fish could have had was lost. The bed of rice was nothing more than white rice, and it was poorly cooked ontop of that being crunchy and dry as if it was the scrapings from the side of a rice cooker. My wife got the macadamia nut mahi, one of my typical must have fish preparations whenever I come to hawaii and the experience was similar to my Ono. The mahi was prepared like a piece cod for fish and chips, completely deep fried in what appeared to be a macadamia nut breading. It was also overcooked, dry and tasteless aside from the breading. I had better mahi at a luau served buffet style. Fortunately there is the Blue Dolphin Fish market in town so I was able to buy a $30 pound of fresh Monchong to cook myself to show my wife what truly fresh caught fish is supposed to taste like. The service was fine, but the food killed the experience. When I go to Hawaii I want to binge on fresh fish, if I wanted to eat frozen slabs of overcooked white fish I could go get a fish sandwich at McDonald, which would be cheaper and taste better.

    (1)
  • Ruth L.

    Great sushi and fish! Super nice staff and neat upstairs venue.

    (4)
  • Mauricio C.

    Really nice service and really good food! The best ribs I tried in US with no tons of sauce! Try the ribs and fish with garlic mashed potato! Perfect place after a loong trail in Kauai!

    (5)
  • Ryan C.

    Great Happy hour menu...loved the margarita!

    (4)
  • Tara C.

    Yah. All I can say is "pass". This is one time my fellow Yelpers totally let me down. Someone said they've never had sushi so good except in Japan. Another said to show up early and be prepared to wait. In the first case, without making any further snarky comments, I'll just say: I never had sushi so horrible. As for the second review, I ASSUMED the wait was because the restaurant was packed, not because they just can't get around to seating you. We walked in to the restaurant and stood in front of the hostess stand for what seemed an eternity, we decided to seat ourselves at the bar. When we finally caught sight of a hostess, seating another couple even SHE acted surprised that any one would eat there. We should have taken the hint then and just stuck with drinks. We sat at the bar, and the bartender, bless his heart, tried really hard to give us good service, but the kitchen wouldn't let him. Most of what we ordered wasn't available. What was available came out veeeeeeeeeery slow. To the point we began to wonder if it would come at all. We finally asked our bartender after he came back from one of 2 smoke breaks he took before we got our food. At random points throughout the evening, someone would emerge from the kitchen and ask us if we'd like what was "left over" or something that they "made, but didn't want to go to waste." While I really appreciate the intent, let it be know, fellow Yelpers, free inedible sushi is still inedible. There are plenty of other places to eat in Hanalei, save your stomach and your time, and listen to the Yelpers here who are trying to warn you!

    (1)
  • Karen O.

    We went here after an exquisite kayak up the Hanalei River. The reception, the service, the menu, the view, it completed a grand day in Hanalei. The prices are so reasonable - come on people, you are on the islands

    (4)
  • Charlie P.

    We came in for an early dinner, as do many parents with kids because they're open early. Menu looked good, I ordered the fresh fish and my wife and daughter ordered off the menu. Sashimi great. The menu items took about an hour, a long wait for so early, my fresh fish was substituted at the last minute with ahi but was not fresh and was so chewable I could not eat it. The waiter was aware of all of this, removed the price from the bill and did his best to make amends. I let him know it was not his fault, tipped him accordingly and moved on. Go for sushi and drinks.

    (2)
  • Jeremy W.

    A can of Campbell's tastes better than the clam chowder here, and almost ANYTHING would have tasted better than the ahi wrap (because it didn't taste like anything at all). And when we asked for the check with a full plate/bowl in front of us the waitress didn't even ask if anything was wrong! (Another waitress did as we were leaving though). Oh, and while it says "sushi bar", don't believe it unless you come after 5. Good french fries and a nice view were all that saved this terrible place from a 1 star review.

    (2)
  • T H.

    We were a little unsure about going to Bouchon's for dinner after the reviews we read on Yelp, but I'm glad we decided to try it out for ourselves. As we anxiously made our way up the stairs we were greeted right away by the lovely hostess and seated near the open window with the breathtaking view of the multiple waterfalls cutting through the lush rain covered mountains. I ordered the Seafood Hanalei and my husband, the Macadamia Nut crusted Mahi. The food arrived with beautiful presentation. The Seafood Hanalei had shrimp, scallops and Ono (fish) with Jasmine rice, mixed vegetables and a pineapple mango sauce. The scallops were seared yet tender - not overcooked. The shrimp was perfect, but the Ono was a little overdone. The sauce was a perfect mix of slight sweet mango with a little zing of pineapple and just the right creaminess. The fresh zucchini and carrots were firm yet tender, a nice mix. My husband's Mahi was crusted perfectly (not too light and not too heavy) and cooked to the juicy tender flaky consistency that Mahi should be. He also opted for the mashed Okinawan sweet potatoes - super yummy (I had to steal a bite). I recommend trying it for yourselves. The service was full of Aloha. That's what coming to Kauai is about. Relax and enjoy.

    (4)
  • Ian K.

    Ehhh atmosphere and poor menu options. You're so close to the beach so you expect more seafood options but this is simply not the case.

    (2)
  • Peter C.

    We just had a fabulous and reasonably priced lunch featuring coconut shrimp, delicious crab cakes with a juicy sweet mango sauce and a refreshing Ono mango wrap with light wasabi sauce. After a series of disappointing dining experiences in Hanalei, this one made our day.

    (4)
  • Regina C.

    This place is filthy and I would not eat here if my life depended on it. I think that sums it up.

    (1)
  • Robert W.

    Thursday must be local night because all the out of towners were ignored that night. We showed up at 6:30pm and asked if we could sit at the sushi bar. We were told that they do not seat at the sushi bar. OK. We were told it would be 20 minutes for a table and that the open table was being saved for a larger table with "reservations". We tried to sit at the bar to wait and we were directed to sit on the dark corner of the bar. Just as we were to sit at the bar the host tells us a table is ready. We order, as we are waiting, and waiting, locals start craming the place. At the table that was reserved, at the sushi bar where we were told they do not seat and at the seats at the bar that we were directed away from. All these locals were served before us and a couple other tables. Although the food was not horrible, we all ordered sushi, the service and the hospitality leaves much to be desired. The one star is only because I cannot give none. Go to the Dolphin.

    (1)
  • Scott B.

    I don't normally write 1-star reviews. I consider myself a reasonable, objective reviewer, and I honestly haven't patronized many businesses where every aspect of their service is categorically awful. Bouchon's is one of those. It was a rare perfect storm created dead-center in the nexus of bad food, inept service and negligent management. It's clearly in need of one of those Restaurant Rescue shows, where the host berates the owner, changes the decor and fires the whole staff I can usually forgive badly prepared food that uses substandard ingredients if it's prepared honestly. But this was really, really disrespectfully bad. Case in point: the "crab" cake is a soggy, cold puck of breadcrumb filler. This is a slap in a diner's face. The kitchen was, on a slow night of two or three tables of diners, surprisingly slow, and I'm puzzled how they would ever manage to serve a full house. Without piling on the service aspect, I'll just say that if you want to run a restaurant with minimally acceptable standards, there are a few things that front-of-house staff really need to do: a. Bus tables - there's no excuse for a table to have service items left sitting around long after guests have left the restaurant. b. Appear occasionally to provide service - it's ok to spend a minute or two wondering where your waiter is, but you shouldn't need to send a search party after them. c. Be minimally knowledgeable about the restaurant Bouchon's service staff got all of this wrong. From the look of other reviews, it appears they get a lot of other things wrong too. They clearly had a cleanliness problem, too. We sat at the bar waiting for our takeout order - the host didn't know if they even DID takeout, or how they would accomplish it if they did, and needed to go (slowly) searching for answers. The bar surface was sticky, and smelled like someone had spilled beer and pineapple juice at some point in the past, but never bothered to clean it up. I considered ordering a drink while we waited, until I saw the bartender wash his hands by dipping them a tub of murky dishwater. The bartender, I might add, was surly and incompetent. I watched him "make" a Martini by pouring something straight out of a plastic bottle from the refrigerator. Lastly, Bouchon's management clearly didn't seem care about any of this. I probably shouldn't have been that shocked to see the on-duty manager standing behind the bar as she and the bartender poured themselves drink after drink, chatting away. Not like there are tables to bus or anything... If I were you, I would avoid Bouchon's at all costs. Hanalei has it's share of sketchy joints with surly staff and questionable food, and I'd recommend any of them above this.

    (1)
  • Linda H.

    Great view. Nice staff. Food ok, not great. BUT had my favorite draft beer: Waialua Wheat, which is made with Lilikoi. YUM! I was so excited to have that beer that I didn't focus on the food but I had the Ahi Mango wrap and it was pretty good, definitely fresh and light. Needed more seasoning for my taste. Will eat here again!

    (3)
  • Dalton M.

    Solid spot and great food. We had a plethora of food for just the two of us.. . Ribs, fish and chips, Sushi rolls, appetizer of some sort, and Long islands... After a day of beaches, surfing, snorkeling, and hiking... Finishing it off with a great meal and fun servers really made the day memorable.

    (4)
  • debbie l.

    Apparently someone forgot to tell the owner of this establishment that first impressions are so very important, especially in a vacation area. And for goodness sakes learn how to properly fry foods you claim your restaurant is "famous" for. Don't waste your money here. Eat anywhere else in Hanalei. Plus no a/c means you are going to be hot in this upstairs restaurant especially on a humid day (which happens often in Hanalei) Fish and chips - greasy, greasy, greasy, fish. Fries were good though. Puzzling that they can make fries that are good but can't keep the oil hot enough to cook the fish properly, must have cooked the fries first... Good ice tea. People behind us had salads and like them. Hard to screw up salads... Service - so unfriendly and uncaring, It's like she had been fired but had to finish the shift. I ordered a lemonade and when she returned to say they were out of it I asked what other drinks they had (I had given back the menu) she glared at me like and had a hard time telling me the drink options not because she didn't know them, she just didn't want to waste her time telling me. Probably the worse waitress I have ever encountered, anywhere. Even though the place was empty food took a long time. I would have been shocked if she came by to ask how our food was, didn't. Refill on ice tea - not gonna happen but would have been appreciate on this hot, humid day. Service alone would make me avoid this place, but along with crappy food really makes me sad we wasted our money here. Anywhere else in Hanalei would be better than this place!

    (1)
  • Jenn C.

    Awesome spot! Best burgers, fish n chips n fish Tacos on Kauai! Great drinks with a view to match.

    (5)
  • Meg G.

    This place was amazing!! It was highly recommended by a local and after reading the Yelp reviews we were skeptical of trying it out. I am SO glad that we did!! The location is great (around lots of shops and has a great view) the service was outstanding (super kind and helpful) and the food was absolutely phenomenal (best we had on the island). We had the fish and chips (made with fresh Oni from Kauai), the oni sushi roll and the tsunami sushi roll. They were all amazing. I am a huge Oni fan (who knew!) and the sushi was of generous portion and was very delicious. I wish we would've found this place sooner in our trip so we could have eaten there everyday!!!

    (5)
  • Monique C.

    Very poor quality food- ribs were dry, over- micro waved, chicken tenders out of freezer section of local market & deep fried, greasy, & very boring taco salad! Sorry, it's the ugly truth!

    (1)
  • Christine H.

    Great place upstairs open windows views of Hanalei mountains the sushi rolls were amazing. Boyfriend had the rib/fish & chips combo which was delicious

    (5)
  • Tyson G.

    Nice second story open dining area had us excited to try Bouchon's out. Wow were we disappointed. Service was slow and not very welcoming. Had a mango martini which was expensive and tasted terrible. Spider roll was decent, but we decided to get out while we could and went to Postcards Cafe down the street.

    (2)
  • Brandon R.

    Great fish tacos, view and service. We went for a late lunch, around 2:30pm on a Friday. The place was not crowded and we were sat at a table at an open window. That is definitely the best spot because you get a nice breeze and great view of the town and mountains. Our server was very nice and quick with drinks and taking our order. We both ordered the fish tacos with black beans and rice, and they came very fast. The fresh fish was Ono and they were very good. The price was cheap compared to every other sit-down place we've eaten on Kauai. (we've eaten at Hanalei Bay Resort, Nanea, the Beach House, and other much less mentionables) We think this place is great and the few stars are not warranted. We will totally be back and highly recommend it as one of the best restaurants in Hanalei for lunch. We hope to try dinner there before we leave.

    (5)
  • A N.

    We had 6 great dinners. It was very crowded but the hostess got us right in without a reservation. Service was a bit slow but they were busy. Not sure about all of the bad reviews but maybe its dependent on the staff.

    (5)
  • Angy N.

    Absolutely LOVED this place!! My husband and I were starving from our long hike and neither of us was disappointed one bit. I started out with a bowl of miso. It had a nice balance of tofu, seaweed, and green onions. I ordered the veggie sandwich with sweet potato fries. It was perfect!! Hit the spot!! Vegetables were cooked to perfection and the sweet potato fries were the best I've ever had!!!! My husband got the fish and chips. The fish was fresh and perfectly battered and his regular fries were also pretty tasty.

    (4)
  • Carol L.

    I knew my friend chose this place based on the name. Sounds French and she loves all things French. But the menu seemed odd. They had crepes sure, but other stuff like sushi, etc. We came here for lunch after hiking a stretch of the Kalalau Trail. Options for dining are limited on the North Shore and we were too hungry to venture off. The restaurant is on the second floor and we sat by the open windows facing the street and mountains. I had the fish sandwich which was grilled mahi mahi on a sesame seed bun with lettuce, tomatoes, red onions and tartar sauce on the side. It was a seriously SMALL portion and EXPENSIVE at $15! Yikes, definitely not worth the steep price tag. Taste: 3 Stars Value: 1 Star

    (2)
  • Marco B.

    The location is great, being able to look into the mountains that lie further inland, but the food and service were sub-par. I had their fish and chips, which I wasn't very impressed by - the fish had a weird taste to it. Our server was a bit cold and unfriendly. I'll probably go somewhere else next time I'm in Hanalei for lunch.

    (2)
  • Michael V.

    I'm amused to read all the other one star reviews... I stopped at this place on the way back from Tunnels beach and oh, what a mistake. I can't believe The Ultimate Guide Book for Kauai gives this a great review! Stay the hell away! A lot of other reviews mention that the host was great and I totally agree. He was friendly and seated us promptly. And then.... Well, not much happened for a while. A long while. I finally asked the host for a server. Five minutes later, along came this compete dope of a waiter. The red haired, freckly dude. Tall. Unquestionably stoned. Perpetual Idiotic smirk on his face. Talks to customers like they're high school kids. Yeah, Red has one speed, need I state which one? In fact, the whole place was stuck in park. Let me put it this way, we sent most of our food back and left as quickly as we could and it STILL took an hour and a half! Drinks came to the table almost warm, the glasses all sweaty. We made the mistake of asking to see the dinner menu along with the happy hour menu. Red managed to come back to our table 15 minutes later to take our order and didn't even bring us the dinner menus. We ordered calamari, a sushi roll and a sandwich -- and a second round of drinks. The drinks came warm again. The first dish finally arrived 30 minutes later. It was the sandwich. The entree before the appetizers. Nicely done, idiots. It was a pork sandwich or something and it sucked! The calamari and sushi showed up 15 minutes later, at which point I canceled the third drink round because it had not shown up 15 minutes after ordering it. Red had the audacity to look over at the bar and say "Well, your drinks are ready, so...." I said "So...... What? I don't want another warm beer, thanks. Maybe if you'd brought them when the were ready..." The calamari was fine, but the sushi tasted like fish shit and we sent that back too, then asked for the check. Red brought the check to the table after another millenium of time. He's pretty lucky he didn't tr to charge us for the food we sent back. My wife paid the bill and wrote this note on the receipt "YOUR SERVICE SUCKS!!!" This is the best part.... Suspecting he would not be getting a tip, Red was hovering around and made a point to pick up the bill folder and look before we got up. He read my wife's note and, in the punkiest way, said "Oh, yeah... Thank you very much." To which I replied: "My pleasure. Good luck with the rest of your life." Then he said: "No, you're the one who needs the luck". So I finished with: "You know, you're right. I guess you can always rely on that short bus to get you where you need to go." I don't think he even realized what I meant.

    (1)
  • Jennifer O.

    What's with the two and half stars? This place is awesome! I've been here twice. The service was great and the food was soooo good. The poke is AMAZING and the sushi is so freakin good. The bartender made my husband and I some killer margaritas and comped us a few drinks because we were on our honeymoon. And the chocolate suicide cake...OMG!

    (5)
  • Kino S.

    We just came back from having dinner here. If you want to try this place regardless of the mixed reviews which we did, at least try to get a table by the window where you can enjoy the outdoor view and fresh air. I just can't imagine this place without the open windows. It would look and feel pretty depressing. The sushi was okay. I ordered the Tsunami roll that some people highly recommended but was missing an ingredient like cucumbers (?) or some sort of veggies. The ingredients looked and tasted fresh though. The ribs came lukewarm. We let the waiter know and returned the plate to be heat up. He brought a new hot plate which made us happy but it should've been served that way in the first place. I was pretty surprised that this place was highly recommended by the widely used guidebook like ' The Ultimate Kauai Guidebook '..............

    (2)
  • Chris V.

    Note: My girlfriend and I had just finished hiking to Kalalau beach and back in two days (22 miles). Also, we understand and can appreciate "island-time," as I'm Asian... We knew that we would he stopping in at Hanalei for a meal. As soon as we parked at the main marketplace, we looked up and saw what looked like an appealing, open-aired restaurant. After we walked upstairs, we noticed the "balcony" seating was occupied, but we just wanted to sit, have a meal, head to Kapa'a. The hostess greeted is by first telling us that the balcony seating was full. We told her we didn't care, so she seated us in the center of the place. Took a quick look at the beer list. One hawaiian brew and it wasn't under the micro list. The micro was sierra pale ale..way to rep. The server was quick to out table to fill our waters and offer drinks, but it took 10 minutes for her to come back and refill our waters that had been depleted 7 minutes earlier. Keep in mind there were 5 other tables and there are 2 servers and one hostess. She ordered the chicken and chips, and I ordered the ribs and fish. 20 minutes later, the server asked to confirm what I had ordered. and then 20 minutes after, she came out with our plates and said that my order had been mistaken. Yes, they gave me a full order of ribs, but she came back with one piece of fried Ono to "complete" the order. The fries were soggy, the ribs were far from warm, and the cabbage salad is laughable. When the waitress came to check up on us, we said it was good (to be polite) and I immediately followed up and asked.."may I have some more ketch...." and she was gone. As we waited for our bill, I noticed another couple waiting and wondering when they would receive service, and a couple that arrived right before us had to get out of their seats more than once to get helped. bottom line, Food is below mediocre for the price.. and the service is less than you'd expect at a fast food joint. spend your money elsewhere...

    (2)
  • Robert B.

    This place is a total disaster. The fish was extremely poorly prepared, and was definitely not fresh. The texture had that typical squishy and soggy consistancy you find in places that take no pride in its product. We also had the short rib and glazed chicken platter, and the ribs were totally cremated the chicken had zero flavor. The watress referred to cucumber salad as "oriental flavored"... really? You live on an island heavily populated with Asians. Get a grip. Remove this place from its magical location and it wouldn't last a week.

    (1)
  • Krista H.

    Ok... Nothing great. Food was average and so was service. Good location and view in Hanalei.

    (3)

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Map

Opening Hours

  • Mon :11:00 am - 9:00pm
  • Mon : 11:00 am - 9:00pm

Specialities

  • Takes Reservations : Yes
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch, Dinner
    Parking : Private Lot
    Bike Parking : Yes
    Wheelchair Accessible : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Average
    Alcohol : Full Bar
    Outdoor Seating : No
    Wi-Fi : No
    Has TV : Yes
    Waiter Service : Yes
    Caters : No

Bouchon’s Hanalei

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