We went thru the drive thru sometime late morning today and ordered 2 - 12 Piece Nuggets, Fries & Drink. When we got the order at the window, we pulled forward to a space, and notice we had the grilled nuggets. We did not request the grilled nuggets, nor did the person taking the order ask if we wanted the grilled nuggets. I went inside, told the girl behind the counter of the error. She quickly went to the service area and immediately requested the correct chicken nuggets. While they were being prepared, she refunded the cost of the grilled nuggets. She then returned with the corrected order. I offered to pay for the correct order, but she insisted the error was on their part, and apologized, and refused to allow me to pay. In addition, she included a fresh order of fries with the chicken nuggets. I want to give a shout out to Joy, the counter person who corrected my order without hesitation, and turned this mistake around to everyone's satisfaction. Now the only reason, I didn't give them 5 stars, is that the Fries had a taste of old cooking oil, and looked darker in color than usual. I recommend they check the oil life.
(4)
J F.
Hair in salad so gross! !! $8 down the drain. ..plus the salad was skimpy. ..never again I'd prefer zaxby's!!!
(1)
Samantha M.
Standard chikfila. However, chikfila is probably the best run fast food chain in the country. We went here for lunch the other day and went through the drive through. I got a kids meal. Food was good, as usual, and service was friendly and fast. Love that you can't drive a mile in the Atlanta area without hitting a chikfila.
(4)
Alex M.
It's chick fil a, what more had to be said. Food is always good and made quickly. I like having the fries with u breakfast, and they are happy to make them. The entire staff is nice,friendly and welcoming. I would say the entrance and exits are not the best, but it works.
(5)
Sandra J.
Love Chick-Fil-A, but this one in particular has me losing faith in the whole franchise. The only drive thru that I go to is Chick-Fil-A and why? because they are suppose have great customer service skills...this one not so much. They used to be fine, but the past 6 months they have sucked in a big way. Not only rude but also missing part of the order and when you call to complain, the manager had the audacity to ask if I really did order that or if I just forgot to tell them. smh
(1)
James F.
This is my second visit in 3 weeks to this location. Food was good, but both times the staff is decidedly unfriendly. Didn't even get a thank you after placing my order. They just shove the food at you with a "here ya go". That's ashamed because this used to be outstanding in that respect.
(1)
Dave N.
This is a very good Chic-fil-a, I think that is a big part of why it is always so busy. As busy as it is, we have never had much of a wait and when dining in they let us find a seat and then bring the food out to us. This location has an indoor playground that our son loves. It is small and compact, but he enjoys climbing to the top and sliding down.
(4)
Phil H.
As with most Chick-Fil-A's I have been to this one is pretty much standard. Decent chicken sandwiches, waffle fries, Diet Dr Pepper as a fountain soda choice, and a good amount of options on the menu to eat badly or a little more heathy. The restaurant itself is roomy and clean with lots of seating, and even a kids play area. An added bonus is that they have free wifi here, which is how I am writing this review on my notebook. That being said - WHAT THE HELL IS WRONG WITH THESE PLACES?!!! FOR THE LOVE OF GOD CAN THEY NOT GIVE ME SOGGY HALF UNCOOKED FRIES????!!!! Why, oh why, can't the pimple faced kid cooking the waffle fries make them crispy the way they are meant to be? FRY THE CRAP OUT OF THESE THINGS ALREADY!!!! I AM SO SICK OF EATING RAW FRIES!!!! Someone is gonna catch a beating soon! Ok now, rant over. I do have to say that the staff is pleasant and even brought over the food to my table when it was ready. As far as fast food chains go this is one of the better ones. Except the fries here. Unsatisfying.
(3)
Velvet B.
Service can be so bad at this franchise. Young kids with no sense of good customer service and wait times. I have had two very bad experiences in the drive thru.
(1)
Christy B.
The food at this location is standard for any Chick-fil-A (pretty good for fast food), and they get people through the line quickly. It can be a little difficult to get in and out during peak hours. Usually the staff at Chick-fil-A is very friendly and peppy, but this morning I got the bottom of the barrel. I went inside and was not greeted by any of the 3 cashiers standing at the empty counter (I said "good morning" and they just stared at me!) because I had interrupted their personal conversation by wanting to buy some breakfast. Based on my most recent experience with their snot-nosed staff, I'll probably stick to another location when I get a waffle fry or hash brown hankering.
(3)
Daniel B.
This Chick-fil-A is always so busy during lunch time. So busy in fact that sometimes, they have employees directing traffic in the parking lot and taking orders from the sidewalk during peak hours. What a great idea, especially since the parking lot for this particular location is much smaller than most Chick-fil-A's. Despite the large volume of traffic, the restaurant always manages to do a good job of taking and delivering orders in a timely manner. Service is excellent and the folks here seem to be more pro-active about refilling your drinks, taking your trays, and getting you any condiments you may happen to need. They even do it with a smile. Then again, service across most of the Chick-fil-A's I've visited has always been a step above your typical fast food chain establishment.
(4)
Erika E.
I like this Chick-Fil-A. I usually go through the drive thru for dinner or during lunch on Saturdays. During the work week, this CFA gets really busy during the lunch hour so be prepared. Other than that, it's like any other CFA around--yummy food that seems a bit healthier than McDonald's and Burger King. I love their salads and the grilled chicken sandwich. The customer service has always been great!
(4)
Kristen H.
The food is as good as any Chick-Fil-A, but the service is never "My Pleasure" great. You can't directly access the location from Cobb Parkway, so you have to take a round-about way to get there. Not my favorite location.
(3)
T J.
Hands down the best Chick-Fil-A in the Atlanta area. I have never had such good service.
(5)
Ashley M.
Very clean, easy to get to location!
(4)
Sam Y.
day 30 dun dun dun of my nation wide tour some things i've seen here. flickr.com/photos/328491… i saw this. it was an eviction van and i guess the tenants decided to move out with their stuff? then i was looking for food and i saw this. flickr.com/photos/328491… wtf is that??? but then i saw chil-fil-a. everyone told me i had to try it so i did. well what can you say about this fast food place? after a while of eating a lot of fast food. they all look the same inside. counter, those easy to wipe tables, a kid's play pen. they are known for their chicken right? so i had their nuggets, a bowl of fruit, and a coke. the meal was tiny!!! what??? everything is supposed to be bigger in the south. this would feed half a southern kid. static.px.yelp.com/bphot… this is me eating. look at the kid on the cereal box and look at me. that's how i felt haha. it was pretty good but just too small. and they had fruit so that's cool too. deanna told me i should try bojangles if i want more food.
(3)
Scott M.
One of the busiest Chick Fil A's on earth. I have ordered a number of strip trays from this joint....as always, they are A1! Pretty good service, food is great as always...much respect to my first job!
(4)
Erin T.
Chick-Fil-A Sandwich, Waffle Fries, Polynesian Sauce, sometimes Ranch. No further need to explain.
(5)
Catherine P.
The chick is tasty. For lunch or dinner, I'll go for the classic chicken sandwich, but on a golden wheat bun, and with extra pickles (need my veggies! heh). Also, I like it topped with mayo. The special thing about the sandwich is that there are many options as far as seasoning. It's also good with their Polynesian sauce all over it. The waffle fries are very enjoyable as well. And the diet lemonade is tolerable. I recently tried a cookies & cream milkshake...very tasty! At work, we usually get the chicken biscuits Friday morning...love 'em!
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
William W.
We went thru the drive thru sometime late morning today and ordered 2 - 12 Piece Nuggets, Fries & Drink. When we got the order at the window, we pulled forward to a space, and notice we had the grilled nuggets. We did not request the grilled nuggets, nor did the person taking the order ask if we wanted the grilled nuggets. I went inside, told the girl behind the counter of the error. She quickly went to the service area and immediately requested the correct chicken nuggets. While they were being prepared, she refunded the cost of the grilled nuggets. She then returned with the corrected order. I offered to pay for the correct order, but she insisted the error was on their part, and apologized, and refused to allow me to pay. In addition, she included a fresh order of fries with the chicken nuggets. I want to give a shout out to Joy, the counter person who corrected my order without hesitation, and turned this mistake around to everyone's satisfaction. Now the only reason, I didn't give them 5 stars, is that the Fries had a taste of old cooking oil, and looked darker in color than usual. I recommend they check the oil life.
(4)J F.
Hair in salad so gross! !! $8 down the drain. ..plus the salad was skimpy. ..never again I'd prefer zaxby's!!!
(1)Samantha M.
Standard chikfila. However, chikfila is probably the best run fast food chain in the country. We went here for lunch the other day and went through the drive through. I got a kids meal. Food was good, as usual, and service was friendly and fast. Love that you can't drive a mile in the Atlanta area without hitting a chikfila.
(4)Alex M.
It's chick fil a, what more had to be said. Food is always good and made quickly. I like having the fries with u breakfast, and they are happy to make them. The entire staff is nice,friendly and welcoming. I would say the entrance and exits are not the best, but it works.
(5)Sandra J.
Love Chick-Fil-A, but this one in particular has me losing faith in the whole franchise. The only drive thru that I go to is Chick-Fil-A and why? because they are suppose have great customer service skills...this one not so much. They used to be fine, but the past 6 months they have sucked in a big way. Not only rude but also missing part of the order and when you call to complain, the manager had the audacity to ask if I really did order that or if I just forgot to tell them. smh
(1)James F.
This is my second visit in 3 weeks to this location. Food was good, but both times the staff is decidedly unfriendly. Didn't even get a thank you after placing my order. They just shove the food at you with a "here ya go". That's ashamed because this used to be outstanding in that respect.
(1)Dave N.
This is a very good Chic-fil-a, I think that is a big part of why it is always so busy. As busy as it is, we have never had much of a wait and when dining in they let us find a seat and then bring the food out to us. This location has an indoor playground that our son loves. It is small and compact, but he enjoys climbing to the top and sliding down.
(4)Phil H.
As with most Chick-Fil-A's I have been to this one is pretty much standard. Decent chicken sandwiches, waffle fries, Diet Dr Pepper as a fountain soda choice, and a good amount of options on the menu to eat badly or a little more heathy. The restaurant itself is roomy and clean with lots of seating, and even a kids play area. An added bonus is that they have free wifi here, which is how I am writing this review on my notebook. That being said - WHAT THE HELL IS WRONG WITH THESE PLACES?!!! FOR THE LOVE OF GOD CAN THEY NOT GIVE ME SOGGY HALF UNCOOKED FRIES????!!!! Why, oh why, can't the pimple faced kid cooking the waffle fries make them crispy the way they are meant to be? FRY THE CRAP OUT OF THESE THINGS ALREADY!!!! I AM SO SICK OF EATING RAW FRIES!!!! Someone is gonna catch a beating soon! Ok now, rant over. I do have to say that the staff is pleasant and even brought over the food to my table when it was ready. As far as fast food chains go this is one of the better ones. Except the fries here. Unsatisfying.
(3)Velvet B.
Service can be so bad at this franchise. Young kids with no sense of good customer service and wait times. I have had two very bad experiences in the drive thru.
(1)Christy B.
The food at this location is standard for any Chick-fil-A (pretty good for fast food), and they get people through the line quickly. It can be a little difficult to get in and out during peak hours. Usually the staff at Chick-fil-A is very friendly and peppy, but this morning I got the bottom of the barrel. I went inside and was not greeted by any of the 3 cashiers standing at the empty counter (I said "good morning" and they just stared at me!) because I had interrupted their personal conversation by wanting to buy some breakfast. Based on my most recent experience with their snot-nosed staff, I'll probably stick to another location when I get a waffle fry or hash brown hankering.
(3)Daniel B.
This Chick-fil-A is always so busy during lunch time. So busy in fact that sometimes, they have employees directing traffic in the parking lot and taking orders from the sidewalk during peak hours. What a great idea, especially since the parking lot for this particular location is much smaller than most Chick-fil-A's. Despite the large volume of traffic, the restaurant always manages to do a good job of taking and delivering orders in a timely manner. Service is excellent and the folks here seem to be more pro-active about refilling your drinks, taking your trays, and getting you any condiments you may happen to need. They even do it with a smile. Then again, service across most of the Chick-fil-A's I've visited has always been a step above your typical fast food chain establishment.
(4)Erika E.
I like this Chick-Fil-A. I usually go through the drive thru for dinner or during lunch on Saturdays. During the work week, this CFA gets really busy during the lunch hour so be prepared. Other than that, it's like any other CFA around--yummy food that seems a bit healthier than McDonald's and Burger King. I love their salads and the grilled chicken sandwich. The customer service has always been great!
(4)Kristen H.
The food is as good as any Chick-Fil-A, but the service is never "My Pleasure" great. You can't directly access the location from Cobb Parkway, so you have to take a round-about way to get there. Not my favorite location.
(3)T J.
Hands down the best Chick-Fil-A in the Atlanta area. I have never had such good service.
(5)Ashley M.
Very clean, easy to get to location!
(4)Sam Y.
day 30 dun dun dun of my nation wide tour some things i've seen here. flickr.com/photos/328491… i saw this. it was an eviction van and i guess the tenants decided to move out with their stuff? then i was looking for food and i saw this. flickr.com/photos/328491… wtf is that??? but then i saw chil-fil-a. everyone told me i had to try it so i did. well what can you say about this fast food place? after a while of eating a lot of fast food. they all look the same inside. counter, those easy to wipe tables, a kid's play pen. they are known for their chicken right? so i had their nuggets, a bowl of fruit, and a coke. the meal was tiny!!! what??? everything is supposed to be bigger in the south. this would feed half a southern kid. static.px.yelp.com/bphot… this is me eating. look at the kid on the cereal box and look at me. that's how i felt haha. it was pretty good but just too small. and they had fruit so that's cool too. deanna told me i should try bojangles if i want more food.
(3)Scott M.
One of the busiest Chick Fil A's on earth. I have ordered a number of strip trays from this joint....as always, they are A1! Pretty good service, food is great as always...much respect to my first job!
(4)Erin T.
Chick-Fil-A Sandwich, Waffle Fries, Polynesian Sauce, sometimes Ranch. No further need to explain.
(5)Catherine P.
The chick is tasty. For lunch or dinner, I'll go for the classic chicken sandwich, but on a golden wheat bun, and with extra pickles (need my veggies! heh). Also, I like it topped with mayo. The special thing about the sandwich is that there are many options as far as seasoning. It's also good with their Polynesian sauce all over it. The waffle fries are very enjoyable as well. And the diet lemonade is tolerable. I recently tried a cookies & cream milkshake...very tasty! At work, we usually get the chicken biscuits Friday morning...love 'em!
(4)