Chipotle Mexican Grill
2020 Howell Mill Rd NW,Ste 39, Atlanta, GA, 30318
Chipotle Mexican Grill Menu
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Burrito
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Burrito Bowl
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Salad
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Tacos
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Tortilla Chips
Healthy Meal suggestions for Chipotle Mexican Grill
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Burrito
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Burrito Bowl
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Salad
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Tacos
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Tortilla Chips
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Address :
2020 Howell Mill Rd NW,Ste 39
Atlanta, GA, 30318 - Phone (404) 937-5296
- Website https://www.chipotle.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 10
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Private Lot
Bike Parking : No
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : Yes
Wi-Fi : No
Has TV : No
Waiter Service : No
Drive-Thru : No
Caters : Yes
Categories
Mexican Cuisine
If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.
Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.
Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.
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Megalo P.
Good food, service (with smiles), and price. Love Chipotle. Good thing about branding and franchising, you can count on same food, price and service at every location. ---- Tags: #Chipotle #Budget, #Cheap, #Good, #Burrito, #
(5)Jeff B.
I love love love chipotle and should have bought stock when I had the chance way back . So I've been to this location a few times and it doesn't taste the same ever time . I will get the chicken burrito , black beans, brown rice , cheese, hot salsa , and lettuce just because I'm fat and hungry at times lol. You would think all that goodness of food would taste good but not at all. It's under seasoned like they forgot to add the spice Plus side they sell margaritas !!!!...And they taste amazing!!!! I will continue to go to this location until more are built in the area because I'm a sucker for this place .
(3)Amelia J.
How is this location still so bad? Wow. I dared to give it another shot today, and it was just as bad as it was when I came here over a year ago. Incredibly slow, but moreover, incredibly rude and inconsiderate employees. Worst location I've ever been too, and the apathy from management and corporate makes it all the more irritating. I'm done with this location for good.
(1)JHans D.
If you are on a lunch break not a good idea to come here. The lines are super long and slower then other chipotles I have been to. Other then that I love their chicken bowl. Yum
(2)Jack H.
Terrible wait. The employees are rude and they do not pace out the online orders so often there would be lulls longer than eight full minutes before the line moves at all.
(1)Dustin T.
The service here is consistently terrible. Getting my entire order wrong and then telling you'll fix it if I come back is *not* an acceptable solution! This location seems to be ran by children who received little to no training.
(1)Lauren M.
I've heard great things about Chipotle, but I wasn't too impressed. I had the barbacoa burrito. Tasty, but nothing too spectacular. I would go again.
(3)Nathan G.
I can confirm that the negative reviews here are warranted. Slowest service, cold food because the line is slow and long, and noticeably smaller portions than other chipotles. I'm a big fan of Chipotle, so it pains me to write this review. This location needs to step up its game and can't just rely on the Chipotle name to carry it.
(2)David K.
But for the fact that my experience at every other Chipotle has been substantially better, this would likely be a 3-star review. It's hard to excuse basic things like the trash overflowing and them running out of chicken just because it's a busy location. Yeah, I get that, however there are many other locations just as busy (Barrett Pkwy. in Kennesaw comes to mind) that don't seem to have these problems. I'll give the staff some credit for doing their best to try to work through the long lines.It seems like they're all working double duty. For example, tonight the cashier was taking payments, thanking people, and busing tables. The first associate was preparing burrito bowls and asking for orders so quickly that sometimes they were 3-4 deep waiting for ingredients. The folks making the burritos can only go as fast as their managers and support team. If someone's not watching the chicken it will run out. If someone's not monitoring the trash cans (all of them, not just the one you can see from behind the counter) they're going to get full. That's basic stuff that even someone like me - who doesn't have any experience managing a restaurant - can tell you.
(2)Scott H.
Let me first say that I love Chipotle, but this store is consistently the worst. Today's episode was typical : long lines, empty tables, staff shouting at customers to squeeze together tighter (instead of figuring out how to check people out more quickly.) I had to ask for a tray, and I was offered a dirty one wiped down by a dirty rag only to make it to the drink station to find sticky coke and lemons on the floor there were no forks in the bin either. This store had 5 people on the line and it was only slowing things down even more. If only one of those people had been responsible for checking on the customer area, and washing some food trays things could only get better.
(1)Dee P.
Yuck, don't eat at this Chipotle location! Today was my last time! I have given it 3 chances because it is the closest location to me. Two of those times my burrito bowls tasted nasty! Once it was salty, and today's tastes bitter! How can their taste be SO far off the other locations' tastes?? I've eaten at 4 other surrounding locations, and I LOVE those Chipotles. Also, this place is very mismanaged and has a really young staff working. Today I stood at checkout with my payment in hand for almost 5 minutes waiting for them to change out the register of one employee to another. How many Chipotle employees does it take to do this? Five! Five of them stood around for this procedure. Chipotle Corporate, you better get in there fast and make some serious changes if you want to save this location!
(1)M Janine B.
Howell Mill....smh, I watched this girl, hand a telephone to a coworker that was ordering over the food and the glass with her gloves on. She went back to preparing food with those SAME gloves. When the coworker was done talking on the company phone, she hands the phone back to this girl with the same gloves, she puts the phone down and starts back preparing food. She touched her clothes and other things, but never thought to rewash and reglove her hands with new gloves. There is way too much going on for uncleanliness. Needless to say, we left. Ironically, I hadn't looked at the reviews and they seem to be consistent. Smh.
(1)Irene C.
I love Chipotle, and I rarely review franchises on Yelp. This Chipotle location is so miserable that I cannot help but hope that the word gets out to others. Located in a shopping center next to Publix and UPS, this place is struggling to live up to the Chipotle name. I've sadly been here 3 times, hoping desperately that the food will be different, but each time my Chicken Burrito Bowl comes out terribly. Once, my guacamole tasted like someone forgot the salt. Another time, the lettuce was limp and off-putting. Last time, my Chili-Corn Salsa tasted like it'd been sitting in a can for years. No more, Chipotle, no more. I hope Chipotle HQ sees these reviews and shuts you down or changes management.
(2)Lia P.
I'm not sure why this Chipotle gets so much hate. Most of the reviews complain about bad customer service- but I swear, the four or five times I've been here so far I've always gotten polite service. They're usually super busy (like all Chiptoles) but everyone stays pretty friendly. Food is as fresh as other Chipotles. No complaints from me!
(3)Scott C.
This could be the worst place on earth. No one is running this rudderless ship. If you have people who don't care about what they do for a living, no scarecrow or spin on how fresh the food is, is going to help.
(1)Calvin Y.
This is the slowest chipotle ever. This particular establishment brings shame to the chipotle franchise. The employees are discourteous, the bin for straws and utensils is always empty. And, when you have to ask the cashier to refill, they act like they are doing you a favor - rather than just doing their job. Terrible - new management please!
(1)Todd S.
F***ing Terrible! I've been going to Chipotle on Howell Mill for some time since it is just a short drive from my home. The service has always been awful but healthy ingredients kept me coming back but I will never set foot in this place again. Last Thursday evening, I stopped in at 9:00 for my usual steak burrito bowl. There were 2 customers in front of me and 6 staff members of which only one was working as the others were busy laughing it up. It took 15 minutes to finally be asked what I wanted only to be informed that no chicken or steak was available. Then the manager showed up and said despite having the ingredients that she did not want to dirty the stove again even though they were open for another 45 more minutes. The manager then turned her attention to an argument between two employees, one who seemingly wanted to fire up the grill to satisfy the customers and the other who simply wanted to linger around until quitting time. I cut my losses at this point and went a couple blocks away to a competing burrito place. For Chipotle's corporate leaders, you seriously need to drop the ownership/management of this location. My review isn't the only negative one here and the indifferent management along with the thugs they hire are destroying your brand. You won't see me back in one of your stores for a long time -- and never again at this location.
(1)Rilo S.
Slowest Chipotle ever, even though there are more employees behind the counter than any other Chipotle I've been to (and I go to Chipotle a lot). There is literally one person per condiment, one person whose job is just "marker" and they STILL have a hard time keeping track of the food. The cashier will leave periodically and hold up the line, even though there are plenty of other employees standing around doing nothing, so they can go in the back for some unknown reason or go refill the drinks area and straws (and it's still a damn mess when you get over there). Get on your game, people! The only good thing about this place is that they are so disorganized they often times forget to mark off that you got guacamole, so if you want to be a jerk you can save the extra buck and just leave. I normally DO remind them, but... sometimes I don't. It doesn't help that this place is located on Howell Mill, which is already a ridiculously high traffic area between the hours of 10:30am and 8:30pm. The parking lot is small and terrible and full of discourteous maniacs who are in too much of a "Chipotle craze" to care if they're driving on the wrong side of the road, parking half a centimeter away from your car and not looking while pulling out. AVOID! This place is pure stress that not even a burrito bowl can cure. Go to the one on Peachtree instead, it's not that far away.
(1)Brittany B.
Sad, sad excuse for a Chipotle. I would stick with the burrito bowls here since every time I've been, they've always had someone new/training rolling up the burritos poorly. 90% of the time they're out of rice, steak, and/or fajitas and give you the stink eye if you ask if they will be refilling them. This last visit, they skimped on every ingredient in my burrito except for pico de gallo and sour cream (I asked for only a little bit of both). The guacamole had more full slices of avocado than anything else. The barbacoa tasted suspiciously like beans and was very dry. My burrito fell apart the second the guy finished rolling it up. All in all, I think I'm done with this location. I just always leave disappointed
(2)Ceci C.
I love Chipotle food but I have to agree that service in not as good as the other locations like the one near Cumberland. I usually eat the soft tacos with chicken and they put so little meat in each taco it is ridiculous. I have been there many times since this place is so close to my house but If I have more time I'll drive to the other location. Some of the staff are good but overall they need to put more emphasis in customer service.
(2)Monique Z.
I'm new to Chipotle and I'm so excited to grub on healthy fast food. Loving the Food with Integrity philosophy. The food is awesome but it doesn't overshadow the rude staff I endured three consecutive visits in a row at the Howell Mill Rd location. Not sure why they bring their attitudes to work or if they're just naturally that unpleasant. Keep offering great food Chipotle but hire nicer people who parallel the Food with Integrity notion.
(2)Nemil S.
I like Chipotle the most out of all the Southwestern grill places I have been to (Moe's, Willys, Q-doba). I think they have the best flavor meats, clean (and usually newer) restaurants, and a great website that shows all their nutritional values (just FYI the chicken has the same number of calories as the steak!) I was VERY excited when I saw construction on howell mill and the sign for Chipotle went up--no more driving all the way to North Druid or praying for an open parking spot on Ponce to get my fix! I always get the same thing when I come to Chipotle: chicken bowl, brown rice, black beans, mild salsa, med or hot salsa, cheese, lettuce and side of guacamole. Even though I really enjoy Chipotle, I gave this three stars because there always seems to be some kind of problem at this location, usually just being inefficient. Sometimes might be bad timing and sometimes might be bad luck, but something happens every visit: Most times I am there, some of the ingredients are low, and 2-3 times I have had to wait for something to be restocked. A few times there has only one person behind the counter making food for the 4-5 people that are in line, one person at the register, and 2-3 people in the back doing....whatever....nobody came out to help, so it took 20 minutes to go through the line. The ONE time I get the steak it is so chewy and dry that I actually picked them all out and threw'em away. I've had to wait a few times because the forks ran out. Does Chipotle not carry spoons anymore? I've only seen them two or three times at this location. Didn't have black beans one visit (can't fault them for not getting the shipment though) I also think that their guacamole is a lot more liquidy than other locations. These are things that I never experienced at the Ponce, North Druid, Piedmont, or Gwinnett locations. I'm still very happy that it is here and it isn't bad enough to make me go to another location, but I do wish they were more efficient. The food quality is still CHIPOTLE quality, which is why I still come to this location.
(3)Phil M.
I am a huge Chipotle fan. Eat at them all over ATL and the country for that matter. This location is consistently bad. It's clearly a management issue because the training, the food prep, the speed, everything is off. I was so excited to have a Chipotle near my office but this location is really failing the brand. I hope Chipotle corporate sees these reviews and takes action. Can't be slipping like this with a Willy's a block away.
(1)Rebecca P.
I ordered a 2 meat make your own taco from the catering menu for 4:30 October 30 for 20 people. My guests were coming at 5 and I wanted to be set up. The order wasn't ready so the manager comped the entire order. More than generous. My guests were so impressed. Thanks Chipotle
(4)Kathryn D.
I've been to this chipotle many times and every time I've had a great experience. The staff are really friendly and my good is always delicious. One time they didn't put enough food in the bowl, but every other time it's been good.
(4)Alex S.
OMG!!! Dozen of people on the other side of the counter but takes forever to check out three customers?! Run out of ingredients, cashier left three times on me for whatever reason to check something on the back. Horrible attitude, unprofessional and again horrible people. This place looks like a dump: dirty and nasty. Never ever again!!!
(1)Karen T.
I understand how this location got bad reviews but honestly if several of you were in their position , you will understand how much effort they have to do in order to make things right. The reason for long lines is because customers continuously make difficult orders which is nonsense . And people kept asking for too much on the sides & etc & forgot to make their second order. I don't know why you reviewers complain too much instead tell the next to stop being difficult unless you want to finish asap. My experience in this chipotle location is magnificent because I have no problem dealing with the employees and mainly i realized many customers bring their attitudes toward the employees and complain occasionally. Stop right there, cause that's bullshit. If you have an attitude and have no positive attitude than walk yourself out and there's McDonald drive thru across the street cause no body have the time to deal any problems just only satisfied your order and that's it. Fair enough this chipotle have to deal rude customers on their phone, not paying attention , rude attitudes , leave mess behind themselves ( like haven't your parents taught you better ? ) , and more.
(5)Minh V.
Usually good service but this time around the service was terrible from this one particular crew member. Attitude and displacement was so dark, negative with utter hatred of her job and outlook on life. Other than being grossly overweight, her neck tattoos and nose ring was very distracting and health code violation obviously. Hopefully better experience for my next visit this weekend. Minh
(2)Sean O.
Really ... how effing hard is it to have the next batch of iced tea being made while the current one is out at the (covered in trash and spilled liquid) beverage area? Why has nearly every other Chipotle in the south mastered having both sweet and unsweet tea simultaneously full for customers and you can't? Why can't one of the turds smoking brown cigarettes on the steps outside the door wearing his Chipotle shirt wipe off the freaking tables before he grabs a smoke? Why don't you have spoons when there's a Publix 40 yards away? This chipotle needs to fire everyone and start over; it's run like complete garbage.
(1)Leah D.
I will never visit this location ever again. The employees are so rude. Not surprised to see others say the same thing. I asked to pay for 2 items separate and instead of Channel saying ok or no problem she said nothing. I asked a second time and I was then told to let her do her job in a very rude tone. I then asked for extra dressing and received an eye roll.
(1)Halle M.
I am so displeased with my service here. Besides the attitudes of the staff, my rice was very much undercooked. After asking them to remake it, my bowl was half filled,the rice was still undercooked and hard and my meat was not cooked thoroughly. After having a conversation with the manager, he explained that anyone is able to ask for extra ingredients without paying extra, except meat. I am aware of that, but I was not in line when he made my bowl over. And it should be common sense that a paying customer would like their bowl to be filled. Anyways I won't be back.
(1)J N.
This is our second time eating here and the food was nothing but disappointment. Our first time was 3 weeks ago, my husband and I ordered 2 bowls with steak. The rice was under cooked, bean was plain, lettuce was old that we could see some black, mushy pieces in our bowls. I called the location and asked to take to MOD, she did not say sorry which i was fine with me. All i wanted is to tell her to check the quality before serving to customers. She seemed to be in denial and just wanted to hang up on me. Today, we ordered exactly same things with 2 bowls. The rice was hard, the bowls were full of lettuce ends, corn kernels were still hard we couldnt even take a bite into it. Everything was horrible, we pay more than $10 for each other and that was what we got. The staff on the line was very messy, they used a rag to wipe down the counter and then didnt wash their hands, they used that same hands to grab the lettuces and put into our bowls. Disgusting! I wanted to give Chipotle a second chance but it seemed like I wasted my time. I didnt want to ask for money back or anything but I just wanted you to serve me right. This is nothing but disappointment
(1)Ryan R.
I only saw the negative Yelp reviews when I was pulling up the address to this location and figured there was no way it could be that bad. I was wrong... they are indeed unacceptably slow - with only 3 people in line in front of me, it took almost 10 minutes for them to make my burrito bowl! The workers were unbelievably slow and even stingy with the amount of food they gave. Carting overflowing trash cans through the eating area also seems ridiculous.
(2)Jason H.
I absolutely love Chiptole, but this is the worst location I have ever been to. Absolutely unfriendly staff, they ran out of everything (they were out of FORKS, and there was a 10-15 minute wait on lettuce, veggies & steak). Their excuse was that a big order came in beforehand, but I can see from other reviewers below that this is not out of the ordinary for this location. There's also a Publix next door, they could have at least bought some plastic forks from there for paying customers. The staff were completely rude to everyone in line, they misunderstood everyone's order, and it was an overall stressful ordeal. I also added a bag of chips and salsa to my order at the end but when I got back to my office noticed that they had not included the salsa.. so I paid $1.75 for a bag of chips. I was clearly not the only one who was unhappy, the woman in front of me as well as the one behind me both made comments about how terrible this experience was. Chipotle corporate needs to step in and fix this.. It is not in line with the experience that I love at other locations in the Atlanta area.
(1)Audrey A.
The employees did NOT listen to any of my requests. Instead of acknowledging me they just rushed me along and in doing so mixed up both my order and my girlfriend's order. I asked for my tortilla inside my bowl and he not only put it on the outside he also put the incorrect rice in both of our bowls. When I tried to get his attention he would look at me blankly and continue. It was incredibly frustrating. It wouldn't be a big deal if it was just a slip of the hand but I requested it no less than three times and three times fell on dead ears. As I proceeded down the line, I reached what I thought was the end of just an unfortunate string of events and when I asked for guacamole I received the most scathing look. It wasn't like I had a copious amount and was trying to be a guac hog. I felt very antagonized and I hope this isn't the case for everyone else who has eaten at this Chipotle. I knew it was dicey when it was two stars, but I didn't think it would be THAT bad :/ I have never given a bad review but this was fantastically frustrating.
(1)June J.
Chipotle and myself are just inseparable; but definitely not with this location. I have been to countless Chipotle locations, and this specific one is just the worst ever. Not only is the food subpar, but the service also is atrocious. I walked in there one time last month around 11:15am, and the person right in front of me happened to be ordering 5 burrito bowls/tacos. While just one girl there was making ALL the orders that he was placing, no one cared to take my order out of 10+ people just wandering around and chit-chatting back behind the counter. I did feel bad for the girl who was making all the orders while no one was helping her, but I also felt extremely infuriated after standing there for literally 6 minutes with ONE person in front of me. That was just inexcusable.
(1)Adam W.
Love Chipotle, but the staff here is Horrible! This people here remind me of gas station attendants in a remote area of Georgia where they just stay on the phone speaking another language and staring at you while you shop. Then when you get to the counter they avoid eye contact at all cost, and only mumble when talking. Once the transaction is complete they don't offer a bag for your chips and drink. But this is Atlanta and we don't have to put up with this crap! This Howell Mill Road, and we have tons of choices as to where we grab a bite! If this were my store, I'd fire everyone, and reopen with an entirely new staff.
(1)Corey C.
Yesterday while visiting this location of Chipotle, I had to endure yet again, subpar service and disrespectful attitudes from some of the employees. Every-time I visit this location, it is out of ingredients, often very dirty and unkept, lackluster service, cold food, and ALWAYS disrespect from employees. Last night in particular once it was my turn in line, the young woman who was fixing my two chicken bowls did not greet me, and just stood there waiting for me to tell her what I wanted. When I approached the next woman, a young "woman" with dreadlocks in her hair and silver caps on her teeth, I was greeted this time, but with an attitude as opposed to enthusiasm. I asked her for more chicken on one of my bowls since I was getting two of them to go, and one had significantly more than the other, and with an attitude, she just yelled out "extra $2.25" and stood there and looked at me so I said fine. Once I told her what other ingredients I wanted, the sour cream was completely out, and she began to scrape the bottom of the metal container as if she was going to give me whatever fraction of an amount she could dig out. When I politely asked her to go to the back to get more, she rolled her eyes, called me a "MF" under her breath, jerked the metal container out of its place, and sprinted to the back to refill the sour cream. I was livid at this point, as another customer witnessed the encounter and asked me what the problem was. I proceeded up to the register so that I can watch her refill the sour cream, to ensure that she did not do anything to contaminate it due to her bad attitude, Once she returned, she attempted to be sarcastic and scooped out a huge amount of sour cream onto my bowl, put the lid on it without asking me if that was all and shoved it toward the register, but not forgetting to mark double chicken on the container. I am in awe that this location has so many similar complaints and the management at this location fails to run an effective location. I will NEVER go back to any Chipotle since this seems to be the way that its employees seem to be allowed to behave. I am livid at the way I was treated, and demand that something be done about this. I had to fight hard to contain myself from causing a scene at this location; however, I think that the issue of someone exploding and causing an even bigger problem is a huge possibility, considering how the employees act at this location EVERY-TIME I have visited, as well as a couple of friends. I am going to make sure that all of my friends, family, colleagues, business associates, clients, etc., are aware of the antics and awful customer service at this location, as I would not want them to be treated the way I did.
(1)Alexander A.
I love Chipotle and have been a frequent customer for years. I am a big fan of the recently added brown rice and always enjoy my burrito or taco's. I am not a fan of onions (which are found in the guacamole, pico and corn salsa). I wish they had more options such as plain tomato's and other vegetables to fill up the burrito with. I do agree with some of the other reviewers about the staff at this location. Some of the employees are very nice while others are tuned out.....not listening when I said "no cheese please".
(3)Jamie H.
Service was drastically improved upon this time around as the employees were friendly, and service was fast. The restaurant was clean, and the food was delicious. There was plenty of parking available and they had plenty of outside tables. The seating options at this location are pretty awesome. There is bar style seating, outdoor tables, indoor high tops, and low tops. When you walk in the door there is a box of menus with caloric information on them. Super awesome to have full disclosure! I definitely appreciate Chipotle making that available, and I use it everytime I visit. I love having a Chipotle close to my house, and I love that it seems to be getting better after a rather rough beginning. I will definitely be returning!
(4)Elizabeth M.
I like Chipotle and only come to this location because it is very convenient. I have yet to experience any real problems except around DINNER time (when everyone is hungry). The line can get ridiculous, even extending beyond the door. And I have only seen them run out of steak once...and this was during dinner time. However, my lunch experience has always been pretty quick with a rather friendly staff. I have never been there where the staff didn't at least crack a smile. I have even been asked how my day is going...but only after the dinner crowd is gone (usually after 7 pm). But to the food: The chicken bowl is my absolute favorite!! They always load enough meat on there (2 scoops) and the chicken is always well seasoned!! The veggie burrito is also good as well!! Definitely a good location!! Just don't go when rush hour foodies are there!! :)
(4)Raghav S.
The staff is not proactive in replenishing ingredients and one has to wait a long time in the line. It is not like they have a big menu with 100 items; their main items on the menu are burritos and bowls but every time I visited them, they were out of rice, guar, one type of beans or veggies (now if you are a vegetarian, what else can you get in your burrito). At other locations they start preparing stuff when it gets low but here they start preparing after something gets over and customers are waiting in a long line. On top of that the staff is unapologetic about it and act as if that is no big deal. The staff is rude and many times is busy talking amongst themselves than doing their job. I have seen one or two enthusiastic workers but they are overshadowed by the rest.
(2)Sean G.
Let's just say, I have been to this location 3 times since they opened - I have only actually eaten here 1 time. The 1st time - they were not actually open - no signs but people were sitting outside eating, doors were open so I went in - sorry - we don't open for another week - you will need to leave! (really) I gave them another shot after they opened, it was ok though the staff is not overly friendly - Today I went for lunch, I got there and again, unfriendly staff and they tell me sorry - we only have pulled pork right now - our grill is broken - BYE BYE!!!!
(2)Bryan R.
Worst Chipotle ever. Extremely slow service. The first order taker took her time, complained it was late and she was ready to get out of there. Burrito was cold and tortilla was undercooked. Go elsewhere.
(1)Dan K.
Chipotle has been a long time favorite of mine - BUT, don't go to this location !!! FIrst, they had signs up saying they were out of certain items -- when i asked what they were out of , I was expecting them to be out of some exotic ingredient or something, but they were out of black beans -- wow !! Plus , this Chipotle location is next door to PUBLIX -- why don't they just go to publix and buy some black beans?? Anyhow, they also had no beer because they don't have the liquor license-- Why bother opening ?? PLUS , there were about 10 clueless folks working there,, only one guy was preparing all of the food , and one girl was emptying the garbage and then handing out the food and taking money -- all the other employees were yelling at one another for not doing what they were supposed to be doing -- This store was opened prematurely -- NO bean, no bear , noone who knows how to run the place --- pathetic !!
(1)D M.
ok when I first walked in I found the place to be quite drab looking. the food however was awesomely good. I ordered a burrito bowl with pork in it. I also ordered some chips and Tomatillo- green chilli salsa. the burrito bowl was full of flavor. as i enjoyed it my mouth was doing the happy dance. the salsa had a zip and a zing to it as well. the chips had a nice salty taste to them. I found my self eating the whole bag long after the salsa was gone. the bill was just a smidge over 11 witch i thought wasnt too bad
(5)Hee Rin L.
This Chipotle was by far the worst one I have ever been to. The only pros is that line is not that long even during the busy hours. Oh did I mention that they really do skimp on meats and cheese! Do yourself a favor and go to Ponce de Leon or Cobb Pkwy.
(1)