I come here solely to fix my Cinnamon Crunch Bagel craving (slightly toasted please)! Something about this bagel just fix my cinnamon sweet tooth craving! This area is clean and close by after or before getting gas at WAWA. I need to come here one day during the summer try their Lobster Rolls!
(5)
Michael B.
Horrible just horrible service at this location. Panera is a great restaurant if you don't already know but if this is your first time at this location, prepare for a rather different experience in terms of how you order and how you are treated by Panera's staff. After placing our order with a distracted and disgruntled team member, my visiting family and I waited 18 minutes only to find that at no time the team at Panera planned on calling any number or name out to present us our food. When we inquired, we found our food sitting on a random counter at room temperature. When asked if it could be heated up, the staff member replied, "Well it was hot but you disappeared!" I said, I was waiting for my food like always but she had already stormed off in a fit so no response was offered. Minutes later, the same staff member approached me to place blame on another staff member she was training and offered a free pastry for the trouble. I replied, "no thank you" but evidently she wasn't happy with that response so turned her back and said nothing in response.
(1)
Ray H.
$9.00 for this? 3 words for you subway eat fresh! Why do people even waste their time here 1st and last time. And all management could say is the portions and prices are set by corporate nothing I can do. So I asked for a refund.
(1)
Joy K.
I just traveled by plane and needed a quick place to eat where I could bring along my travel buddy, a yorkie. I ordered a soup and sandwich combo and a yummy green tea infusion refreshment. The outside patio area was large, clean, and comfortable. The location is great. Not far from the airport. I will definitely return for future dining experiences if in the area.
(4)
Albert P.
Just like every other Panera, good place for coffee and bagels.
(4)
Jennifer S.
Another consistently good location of Panera! I stopped in to grab some lunch and get a little work done after landing at the airport. I enjoyed the mediterranean chicken flatbread with a cup of chicken noodle soup...yummy!
(4)
Jo P.
Service is horrible! I have gone to this location multiple times as a dine in and drive thru customer and I can never tell how long I'll have to wait! It seems they are understaffed! Dine in order time can take forever and then I have to wait long for the food to be ready! My order is often prepared wrong but correct on the receipt, and when ordering soup...it's just slightly warm. Salad sometimes is not fresh...with wilted or turning brown lettuce. My opinion...it's poor management! Crazy to have the GM take 1 order and walk away from the register and have a conversation with another Manager and not once acknowledge their are other customers waiting! No respect for a "lunch time" rush...again have more people on the register and he would not have to be troubled by helping a customer that is contributing to his pay check. There are many other options in the area!!! If service was bad once I would not be writing this review but goodness...I have had it with them already!!!
(1)
Hayden W.
Atmosphere is great very quiet just a hint of clinking glasses when people eat but still quiet waiting on my food I will write another when I finish eating
(4)
Darlene T.
Crappy service... I'd give zero stars if I could. I have nothing nice to say about this Panera location. I ordered a Roasted Chicken Avocado BLT sandwich through the drive through one night. I get home to discover NO bacon and NO avocado on it. I paid full price for a partial made sandwich. I was clearly upset and contacted Panera in a very polite manner. Their response was even worse... All I got was an apology. Really??? I'll never go there ever again. This location is killing the brand name.
(1)
Kara C.
I didn't think it was possible for me to rate a Panera less than 4-5 stars....well then found one. Customer service leaves something to be desired at this location. They only got 3 stars because the food is the standard Panera fare and you can't go wrong with baked potato soup from bread co. I'm here for a week, I won't be back.....just rude.
(3)
Berthina M.
First I must say that I love Panera Bread. But today has almost changed my opinion....I purchased bagels for my office a day ago. To my surprise they left out one of the bagels I ordered....No worries...I called spoke with a Manager (found out it was the General Manager...he was so nice and customer service was awesome on his part). He told me to come in the following day to pick up the bagel that was left out....ok..cool. So I venture off to Panera the following day and I explain my situation to another manager. Told him with whom I had spoken with and stated that he had written my name down. This manager looks in the book and gives me attitude like I am lying about one bagel. Really....made me feel like I was a con artist/criminal. Apparently, he didnt see my name and made me aware that he couldnt. He gave me my bagel anyway but made me pay for cream cheese.....I thought that was a little much...said to the cashier "she has to pay for the cream cheese." People really....it was your fault that I didnt have my bagel in the first place...I could at lease get a spoonfull of cream cheese.....I like other paneras....
(2)
Christina H.
I've visited this Panera a few times now and service has been spotty. On my most recent visit when I asked about the squash soup the cashier told me it tasted like baby food. Yeah... way to sell your products! The line was a slow. They have a little queue line set up and when I was next in line a man actually just walked up to the register in front of me, completely skipping the line. So, I'm not a big fan of confrontation, but that cashier should have said something to him. Defend the honest waiting in line customers! My co-worker ordered after me and somehow it took so much longer for her cashier to ring up her order that I was actually sitting at a table with my food before she left her register. I would have preferred for them to take our orders together so one of us wasn't left waiting on the other. But yeah, overall, same food as any other Panera, service just leaves a little to be desired. But it's a newer place, so hopefully there's still some training going on.
(3)
Jeffrey D.
A clean location and good service. What I have come to expect from the franchise.
(3)
Cj A.
I love panera bread. But this visit I ordered turkey avocado blt and could bite into it. They put rock hard avocados on sandwich. Was very disappointed. But my bbq chopped salad was ok and service was good. It kitchen needs some help. It be awhile before I return to this location. Really hard avacodos?
(2)
Alan S.
This is more of a review of the several Panera Bread locations I have been to. I had stopped at this location one recent Saturday afternoon to buy a loaf of bread and a bagel to take home. I bought a loaf of honey wheat bread and a everything bagel, and was quite happy with the freshness of both. Whether it be made for a toast or a sandwich, the honey wheat bread has a nice, chewy texture. And the bagels are great as well. When I have bought bagels here for breakfast or a mid-morning snack, I would always get the salmon cream cheese spread. It's the best! Since it was early afternoon, the place was busy. There was a line when I entered, but the three cashiers had the line moving quickly. I gave my order to my cashier, and took a seat at a nearby table to wait. The dining area was packed, with the majority being families having lunch. There were also a few people seated alone with their laptops. A good place to surf the net while having lunch. It did not take long for my cashier to call my name with order in hand. As I left, she thanked me for coming in to Panera Bread. Whenever I have been in a Panera, the staff has always been friendly, and the service has always been good and fast. Very seldom do I see the staff just standing around. And this location is just like the other Panera Breads that I have visited as far as being clean. I cannot recall going in to a Panera Breads location and it not being clean. I have been to Panera a few times for lunch, and I have always been happy with the quality of the food. Several friends of mine have also been satisfied with Panera, and try to go there on a regular basis. So if you are dining in at Panera, consider taking home a loaf of the honey wheat bread. And they make a tomato-basil loaf that is fantastic for sandwiches. And get a danish! Those are SO good to have with a morning coffee!
(4)
Jennifer C.
It's Panera Bread. You've seen one you've seen them all. Went there to pick up for a office meeting.
(3)
Jon P.
Food is as expected from Panera, but if you expect to use the wireless internet or plug into some wall power good luck. Wireless connection is very poor, and I could only locate two power outlets within the whole dining room.
(2)
Kandice C.
I've hit the drive thru here twice in the past week during a business trip. Service is fine, no long wait in line or anything. I've got soup and 1/2 sandwich for dinner both times. Tasty and very filling though a bit pricey at $11 for soup, 1/2 reg sandwich, and med drink.
(4)
Kevin I.
Though more of a quick review, still, staff are kind during day 1 of opening, though obviously have some disorientation, still better than expected for a day 1 operation. All staff know how to use the system efficiently and effectively which is surprising considering day 1! Food is fresh and as expected! Though obviously it's day 1 so a four star is the highest rating I can give for any location! But well prepared Panera! Well prepared!
(4)
Bonnie N.
Great service today from Adrianne at the South Semoran location. My 90 year old mother in law and I had lunch and Adrianne brought it to us when it was ready and checked on us in case we needed anything. She gave great customer service!
(4)
Tim C.
Sandwiches served with wrong ingredients - spinach instead of artichoke, ham instead of turkey. Panini was toasted til black. Salad served with almost no dressing. Wait a few months until the new crew learns the menu. They may be friendly, but are also inattentive and untrained.
(1)
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Address :6424 S Semoran Boulevard
Orlando, FL, 32822
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Joy J.
I come here solely to fix my Cinnamon Crunch Bagel craving (slightly toasted please)! Something about this bagel just fix my cinnamon sweet tooth craving! This area is clean and close by after or before getting gas at WAWA. I need to come here one day during the summer try their Lobster Rolls!
(5)Michael B.
Horrible just horrible service at this location. Panera is a great restaurant if you don't already know but if this is your first time at this location, prepare for a rather different experience in terms of how you order and how you are treated by Panera's staff. After placing our order with a distracted and disgruntled team member, my visiting family and I waited 18 minutes only to find that at no time the team at Panera planned on calling any number or name out to present us our food. When we inquired, we found our food sitting on a random counter at room temperature. When asked if it could be heated up, the staff member replied, "Well it was hot but you disappeared!" I said, I was waiting for my food like always but she had already stormed off in a fit so no response was offered. Minutes later, the same staff member approached me to place blame on another staff member she was training and offered a free pastry for the trouble. I replied, "no thank you" but evidently she wasn't happy with that response so turned her back and said nothing in response.
(1)Ray H.
$9.00 for this? 3 words for you subway eat fresh! Why do people even waste their time here 1st and last time. And all management could say is the portions and prices are set by corporate nothing I can do. So I asked for a refund.
(1)Joy K.
I just traveled by plane and needed a quick place to eat where I could bring along my travel buddy, a yorkie. I ordered a soup and sandwich combo and a yummy green tea infusion refreshment. The outside patio area was large, clean, and comfortable. The location is great. Not far from the airport. I will definitely return for future dining experiences if in the area.
(4)Albert P.
Just like every other Panera, good place for coffee and bagels.
(4)Jennifer S.
Another consistently good location of Panera! I stopped in to grab some lunch and get a little work done after landing at the airport. I enjoyed the mediterranean chicken flatbread with a cup of chicken noodle soup...yummy!
(4)Jo P.
Service is horrible! I have gone to this location multiple times as a dine in and drive thru customer and I can never tell how long I'll have to wait! It seems they are understaffed! Dine in order time can take forever and then I have to wait long for the food to be ready! My order is often prepared wrong but correct on the receipt, and when ordering soup...it's just slightly warm. Salad sometimes is not fresh...with wilted or turning brown lettuce. My opinion...it's poor management! Crazy to have the GM take 1 order and walk away from the register and have a conversation with another Manager and not once acknowledge their are other customers waiting! No respect for a "lunch time" rush...again have more people on the register and he would not have to be troubled by helping a customer that is contributing to his pay check. There are many other options in the area!!! If service was bad once I would not be writing this review but goodness...I have had it with them already!!!
(1)Hayden W.
Atmosphere is great very quiet just a hint of clinking glasses when people eat but still quiet waiting on my food I will write another when I finish eating
(4)Darlene T.
Crappy service... I'd give zero stars if I could. I have nothing nice to say about this Panera location. I ordered a Roasted Chicken Avocado BLT sandwich through the drive through one night. I get home to discover NO bacon and NO avocado on it. I paid full price for a partial made sandwich. I was clearly upset and contacted Panera in a very polite manner. Their response was even worse... All I got was an apology. Really??? I'll never go there ever again. This location is killing the brand name.
(1)Kara C.
I didn't think it was possible for me to rate a Panera less than 4-5 stars....well then found one. Customer service leaves something to be desired at this location. They only got 3 stars because the food is the standard Panera fare and you can't go wrong with baked potato soup from bread co. I'm here for a week, I won't be back.....just rude.
(3)Berthina M.
First I must say that I love Panera Bread. But today has almost changed my opinion....I purchased bagels for my office a day ago. To my surprise they left out one of the bagels I ordered....No worries...I called spoke with a Manager (found out it was the General Manager...he was so nice and customer service was awesome on his part). He told me to come in the following day to pick up the bagel that was left out....ok..cool. So I venture off to Panera the following day and I explain my situation to another manager. Told him with whom I had spoken with and stated that he had written my name down. This manager looks in the book and gives me attitude like I am lying about one bagel. Really....made me feel like I was a con artist/criminal. Apparently, he didnt see my name and made me aware that he couldnt. He gave me my bagel anyway but made me pay for cream cheese.....I thought that was a little much...said to the cashier "she has to pay for the cream cheese." People really....it was your fault that I didnt have my bagel in the first place...I could at lease get a spoonfull of cream cheese.....I like other paneras....
(2)Christina H.
I've visited this Panera a few times now and service has been spotty. On my most recent visit when I asked about the squash soup the cashier told me it tasted like baby food. Yeah... way to sell your products! The line was a slow. They have a little queue line set up and when I was next in line a man actually just walked up to the register in front of me, completely skipping the line. So, I'm not a big fan of confrontation, but that cashier should have said something to him. Defend the honest waiting in line customers! My co-worker ordered after me and somehow it took so much longer for her cashier to ring up her order that I was actually sitting at a table with my food before she left her register. I would have preferred for them to take our orders together so one of us wasn't left waiting on the other. But yeah, overall, same food as any other Panera, service just leaves a little to be desired. But it's a newer place, so hopefully there's still some training going on.
(3)Jeffrey D.
A clean location and good service. What I have come to expect from the franchise.
(3)Cj A.
I love panera bread. But this visit I ordered turkey avocado blt and could bite into it. They put rock hard avocados on sandwich. Was very disappointed. But my bbq chopped salad was ok and service was good. It kitchen needs some help. It be awhile before I return to this location. Really hard avacodos?
(2)Alan S.
This is more of a review of the several Panera Bread locations I have been to. I had stopped at this location one recent Saturday afternoon to buy a loaf of bread and a bagel to take home. I bought a loaf of honey wheat bread and a everything bagel, and was quite happy with the freshness of both. Whether it be made for a toast or a sandwich, the honey wheat bread has a nice, chewy texture. And the bagels are great as well. When I have bought bagels here for breakfast or a mid-morning snack, I would always get the salmon cream cheese spread. It's the best! Since it was early afternoon, the place was busy. There was a line when I entered, but the three cashiers had the line moving quickly. I gave my order to my cashier, and took a seat at a nearby table to wait. The dining area was packed, with the majority being families having lunch. There were also a few people seated alone with their laptops. A good place to surf the net while having lunch. It did not take long for my cashier to call my name with order in hand. As I left, she thanked me for coming in to Panera Bread. Whenever I have been in a Panera, the staff has always been friendly, and the service has always been good and fast. Very seldom do I see the staff just standing around. And this location is just like the other Panera Breads that I have visited as far as being clean. I cannot recall going in to a Panera Breads location and it not being clean. I have been to Panera a few times for lunch, and I have always been happy with the quality of the food. Several friends of mine have also been satisfied with Panera, and try to go there on a regular basis. So if you are dining in at Panera, consider taking home a loaf of the honey wheat bread. And they make a tomato-basil loaf that is fantastic for sandwiches. And get a danish! Those are SO good to have with a morning coffee!
(4)Jennifer C.
It's Panera Bread. You've seen one you've seen them all. Went there to pick up for a office meeting.
(3)Jon P.
Food is as expected from Panera, but if you expect to use the wireless internet or plug into some wall power good luck. Wireless connection is very poor, and I could only locate two power outlets within the whole dining room.
(2)Kandice C.
I've hit the drive thru here twice in the past week during a business trip. Service is fine, no long wait in line or anything. I've got soup and 1/2 sandwich for dinner both times. Tasty and very filling though a bit pricey at $11 for soup, 1/2 reg sandwich, and med drink.
(4)Kevin I.
Though more of a quick review, still, staff are kind during day 1 of opening, though obviously have some disorientation, still better than expected for a day 1 operation. All staff know how to use the system efficiently and effectively which is surprising considering day 1! Food is fresh and as expected! Though obviously it's day 1 so a four star is the highest rating I can give for any location! But well prepared Panera! Well prepared!
(4)Bonnie N.
Great service today from Adrianne at the South Semoran location. My 90 year old mother in law and I had lunch and Adrianne brought it to us when it was ready and checked on us in case we needed anything. She gave great customer service!
(4)Tim C.
Sandwiches served with wrong ingredients - spinach instead of artichoke, ham instead of turkey. Panini was toasted til black. Salad served with almost no dressing. Wait a few months until the new crew learns the menu. They may be friendly, but are also inattentive and untrained.
(1)