Pollo Tropical Menu

  • Salads & Starters
  • Create Your Own Tropichop
  • Platters
  • Side Dishes
  • Desserts

Healthy Meal suggestions for Pollo Tropical

  • Salads & Starters
  • Create Your Own Tropichop
  • Platters
  • Side Dishes
  • Desserts

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  • Ratchel D.

    Navigating this parking lot is terrible. The drive through experience is not good. The outdoor area is not pleasant to the eye. Order was accurate, but took a while.

    (3)
  • Alex V.

    They always mess up my order! Only reason I go to them is because it's right next to my house.

    (2)
  • American Girl H.

    Not sure why they do not have better star rating. I eat here frequently, it's inexpensive and the taste is always great. I do not know what they put in their chicken but it's always juicy and tasty. If you eat in there is always (at least when I have been there is always some always going around giving you either we naps, cleaning or greeting you). Also when you eat in the lines move fairly quickly and have yet to experience a mistake at least a huge one. As for the drive thru, I have only used it a couple of times with no issues but I do check my bags always before I leave any drive thru. Text their site, they send you text messages with specials!

    (4)
  • Ivette R.

    The worst Pollo Tropical in the world drive thru is really slow and comes out completely bland

    (2)
  • Miah P.

    No idea why this place catches such a bad rap..I just finished my lunch and I have zero complaints. I ordered a chicken tropi chop with a side of fries yuca. I asked if I waited a few minutes could I have the yuca well done. They made it fresh. Everyone was working hard and there was an employee cleaning the sauce station. Food was still hot by the time I got back to my office and it was flavorful and tasty as usual with pollo tropical. Besides parking, I see nothing wrong with this location.

    (4)
  • Adilen R.

    This is the worst Pollo Tropical ever! I've been here maybe 3 times on emergency since is the only one close to home. Every time I hope next time will be good but this will be my last time. The food does not taste as seasoned as other locations and my food was cold. I also found a hair on the border of the beans container!! Not to mention when I got home had to run to the restroom. The only nice thing was that an employee came around asking how everything was to another table and passed me a hand wipe..

    (1)
  • King D.

    This has to be the worst PT I have ever ordered/eaten from by far. The inside is usually dirty and the chicken looks l anorexic. Most, if not all, employees here must be inept to some degree. Whatever you order, you are guaranteed to get the wrong thing or incomplete order, its happened on numerous occasions. So triple check your order before leaving!! PS: and dont ask for more than 1 mojo or u get the face of death, like its made of some liquid gold

    (2)
  • Veronica J.

    I have to say I really like Pollo Tropical's food, specially the Tropi Chop but I have to say that this location has got to be one of the worst places. I go to it because it is close to work but not once have I gone through their drive through where they have gotten an order right...my co-workers have the same issue. It's not like I order a ton of things...one Tropi Chop and they can't get it right......soooooooo frustrating!

    (1)
  • Thomas T.

    This Pollo Tropical is one block from where I live, so when I feel like having PT's food, I end up driving miles away to another one. They just don't care. I don't think they even have management. I've found empty sauce containers in my salads. The order is screwed up usually. The food doesn't taste fresh. The soup is usually just broth without any food in it. The employees are always joking around. You hear it from the drive-thru window. Again, they just don't care.

    (1)
  • William M.

    This Pollo Tropical does not live up to the expectations establish by the food chain. I went with a couple of buddies around lunch time, and we were all dissapointed. All food portions were small compared to others offer by the same company. The place is really small and gets extremelly crowded. I recommend to try any of the other pollo tropical in the area.

    (2)

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Map

Opening Hours

  • Mon :10:30 am - 12

Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Dessert
    Parking : Private Lot
    Bike Parking : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Noise Level : Average
    Alcohol : No
    Outdoor Seating : No
    Wi-Fi : Free
    Has TV : No
    Waiter Service : No
    Drive-Thru : Yes
    Caters : No

Pollo Tropical

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