For starters, we had a party of over a dozen. I realize that affects some things, like out wait time to be seated, so I won't get into that. My advice, tell your party to arrive earlier than you actually want to sit, be sure the majority of your party is present before putting your name on the list. They'll back list you otherwise. Here's what I ordered: passion fruit monitor (amazing), tomato basil pasta (too much garlic, not enough mozzarella), chicken picatta (decent), limoncello cheesecake (yummo, my fave), and tiramisu cheesecake (not bad). Now to the good, our server, Brent, was fantastic. Very patient and polite with a sense of humor. My drinks were always full and the food was timed great - even my take out meal. I also too leftovers and cheesecake home and he bagged them separately so the cake wouldn't melt. Much appreciated. He definitely boosted my fairing.
(4)
Lawrence C.
Quick service from Andrew on to go orders. Better than relying on doorstep or grubhub!! The quality and quantity of portions and salads are great. Pricing is also very fair. I continue to be impressed by this chain.
(4)
Stewart P.
There is really only one reason to go to The Cheesecake Factory, and that is for cheesecake. I've never really understood why people choose to frequent this place when it is overpriced and the food is poor to mediocre in quality and flavor. However, the cheesecake is great (because all cheesecake is great)! The only reason I actually stopped in for lunch was because a very gracious student gave me a gift card for the restaurant after I mentored her for a month. I've been to a few other locations in different cities throughout the nation and have had a similar experience (hey, at least they're consistent). I ordered the Louisiana Chicken Pasta (a horridly bland thing that I later found out has over 2000 calories!! - how!? The stuff tasted like nothing) that was aggravatingly disappointing. I love Louisiana and I love pasta so surely some sort of magic should have happened... but lets just say that it was très ennuyeux. It was an insult to one of the most vibrant areas of the country. As far as service was concerned, it was pretty poor too. Our server was working way too many tables for his skill level and wasn't managing very well. Service was slow and not all that impressive. The only thing that was great was the cheesecake... and let's face it, that's because it combines two of the greatest things known to man: cheese and cake. Voila! Ecstasy! Cheesecake factory is not the best cheesecake in the world but it is good and probably one of the better ones you'll find in Jax (although I can't be sure because I've never had cheesecake at any other restaurant in Jax so don't believe a word of that statement - I just assume that Jax isn't teeming with cheesecakeries). Anyways, go here for the dessert. Get your dinner or lunch elsewhere. It is way to expensive for crappy flavorless food that you could prepare better at home.
(2)
Sandra W.
They have great food and great customer service I love buying their salad dressings! My favorite is Cashew chicken with rice! Not to mention their strawberry shortcake that's made with this huge biscuit Yummy!!!
(5)
Jean L.
Even when this place is crowed, the service was great. It took our food no time to get to us and our server did great keeping our cups full. The Louisiana Pasta Chicken is always my favorite from here.
(5)
Shenika L.
Cheesecake always the best food good I just like how close you can sit next to other guess food took a long time to come out other then that it was good
(3)
Lisa S.
Good food and generous portions but the service can be mediocre. The blueberry, white chocolate cheesecake was amazing. I never choose to dine here, but if someone else chooses to go here, I will go along. We tried the meatloaf which was great but the mashed potatoes and gravy was the clear winner on the plate. My favorite appetizer is the fried veges, portabello mushrooms, avocados, and zuichini, sadly not as large of a portion as the other appetisers, but definitely worth a try.
(3)
CJ S.
Located in the heart of the Town Center, Cheesecake Factory os your basic chain. I have eaten in this chain in NY, Jacksonville etc as a safe place when I did not know where to eat. However, the cheesecake is not New York Cheesecake by any standard. True New York Cheesecake is creamy, melt in your mouth and made with quality cream cheese and sour cream. Cheesecake Factory Cheesecake is simply ok. They cover their lack of quality ingredients (such as premium cheese) by utilizing half of the "cheesecake" disguised by peanut butter or cookie dough, red velvet et cetera. Those things should accentuate not make up half of the cheesecake. As for the dinners as Cheesecake Factory, they are your basic chain menu. They do not stand out as exceptional. However they are good in a pinch when other options are unavailable. I do not see where all the lines and excitement come from. Except perhaps because of the varieties of cheesecake. I prefer quality over quantity.
(3)
Cecil S.
It was delicious, desert was great, no complaints at all
(4)
Danielle C.
I hae been to this location a couple of times now when I go to visit friends in Jax. The first time I went I sat at the bar and just add some small bites. I also downed about 2 delicious frozen bellinis. Service was decent. They were pretty dead that afternoon. I think the staff was pretty bored, so they weren't too attentive. But my water got filled up every time it was half full! I did go here for brunch on Father's Day. Why? Well, because I wasn't home for Father's Day, and we were hungover and wanted foooooood! This trip was less enjoyable. We had to wait to be seated for about 15 minutes--which was fine. We got there right there right when they opened, so the got a bit rushed. Once seated, however, we had to wait for about 30 minutes for our server to come over and take our drink order. He was nice, but couldn't handle the amount of tables he had and seemed completely overwhelmed. We got our drinks, but it was difficult to get refills. After ordering, our food took awhile. So we gobbled down 2 servings of bread. I had just ordered some eggs, bacon, and potatoes. It was decent, but the potatoes were TOTALLY overcooked. Basically, getting anything extra from our waiter was incredibly difficult and after awhile we just gave up. I understand it was a Holiday and they were busy, but a chain like this should plan better for these instances. I have gone to better locations in Miami (shocker). Also, the restaurant was not very clean. The floors looked like they hadn't been swept or mopped all weekend.....which is strange because they had just opened when we got there. Oh well, its fine to run here, but we know what we are getting!
(3)
Justin J.
Server was rude and couldn't stop laughing for whatever reason, everyone else was given bread except for us. The guy who brought out our appetizer sat it directly on our menu and was very rude. Horrible service, we asked for the check after our appetizer and left. Food's usually great but I don't think we'll go back to this location again.
(1)
Mai N.
Gluten Free Cheesecake is a must! Great service and food is delicuous. Recommend ordering the turkey burger gluten free!
(4)
Nyla S.
Our first double date took place two weeks ago. It was a Saturday night and of course we chose the worse day to go to the cheesecake factory. It was packed wall to wall, and outside so we had a hour wait. Our waiters name was Tre(something) he wasn't really attentive to our particular table but showed his other customers great attention. For that he lost $20 off his tip. The food took some time but our great conversations overlooked that small details. We had the spicy chicken nachos for the appetizer and they were amazing. Definitely enough to share with four ppl. We also ordered a Thai dish, the gumbo, meatloaf mashed potatoes and macaroni and cheese, and steak. The food was very good, we all seemed to like each other's more than our own. Cheesecake selections: Plain, Turtle and two Red Velvet cheesecakes. They were amazing, of course, I mean it isn't called the cheesecake factory for nothing. Go in the morning/afternoon time to avoid the rush of the night owls. Other than that it's truly a great experience.
(4)
Cathrine C.
I came here for my wedding reception and it was kind of a pain getting it set up, but they made it happen. We did their "call ahead" seating, which doesn't work like a reservation and you need at least 15 people in your party to be seated in a big space. WELL, in this case we had 25 and they made it work for us on a Saturday at 430pm (THANKS GUYS!!!!). Everyone we said that was going to come, came. And it was wonderful. The customer service was great and they kept our tables full of food and our glasses of water, soda, and wine full. Appetizers and food came very fast. They may have been trying to get us to go, but we took our time, after all, my family did spend a lot of money there for everyone to eat. I think heading OUT of the restaurant was the WORST. It's so packed and everyone is just standing inside waiting to get seated. It's a pretty noisy restaurant too, but it's because it's so open. I had a great time with good people and yummy food. I ordered the calamari, the BangBang Chicken and Shrimp (HUGE PORTION, good for like 3-4 people), and a pina colada - DELICIOUS. ALL OF IT, DELICIOUS. I have never been let down by Cheescake Factory. Worth the wait for sure. Just shop around while you're waiting.
(4)
Nick J.
Well...I feel like curling up in a little ball and dying a very happy man..One of the best meals I've had in awhile..The service was very nice and fast with prices that were worth every penny. Deff would go back if in the area again
(5)
Sumi W.
I feel like Cheesecake Factory alone has gone downhill. Not how it use to be. With that being said I got food poisoning from eating the red velvet cheesecake at this particular location. My other friends got food poisoning as well, and they had other kinds of cheesecake. I contacted Cheesecake Factory to inform them and they never responded back to me. Rude! I will never eat your cheesecake ever again!
(2)
Khondker I.
One of my favorite place to eat. Kale salad rocks. Great menus to choose from. The service and quality of the food is excellent. Went there multiple times , can't get tired of it. Go with your friends and family and enjoy the fine dining.
(5)
Daisy D.
It may be a big chain. It may be a big restaurant. And it definitely has a big menu. But it's consistently delicious and that wins big in my book. On one of our recent trips to the Town Center we decided to pop in to an old stand by; we opted to grab a seat at the bar rather than wait for a table. We ordered the salmon firecracker rolls to start. They are one of the highlighted items on the 'lighter options' menu. Definitely a tasty option and I loved that they weren't rolled in a heavy wrapper. Just the thinnest of wrappers that provided just the right amount of crunch. It's perfect for two people to share because you each get two pieces. For my entree, I went with the Eggplant Parm Sandwich. Definitely a knife and fork kind of sandwich as it is top heavy with eggplant. My only complaint about the meal would be the preparation on the eggplant. I've learned to salt my eggplant (multiple times) at home to pull out all the excess water. It helps it not be as spongy in cooking. While I still ate every bite, the eggplant was approaching spongy. The sammie is so large, I had enough leftover to repurpose half my sandwich into a whole second sandwich the next day for lunch. Pressed eggplant held up very well. We skipped on the cheesecake this time, but it didn't stop us from drooling over the menu. One day I will play it smart and order a small appetizer and a piece of cheesecake. One day...
(4)
Juan V.
Great food and great service. Didn't wait long. Received great service from the waiter. Good selection of food.
(5)
Jasa S.
Not bad but not incredible. Even the cheese cake to go was just "ok". I will say the lettuce wraps as a meal were the way to go. They were so good. Daughters pesto pasta was ok Hubby's Cajun dished him sick
(3)
Julie B.
My husband and I really love this place. We eat out every Friday and Saturday and this place has quickly become our favorite. My husband orders the Steak Diane with mashed potatoes and I love the Chicken Piccata with angel hair pasta. I always order a small salad with it. They never disappoint us. They are always packed, but turn tables quickly and food arrives in record time. We really love this place. Oh, and service has been on point. Drinks remain full, servers check in often. And the bread is to die for!
(5)
Valerian L.
I will start by saying that their reservation policy is.... Well strange. We called them yesterday to make a reservation, which they let us. But we were running late and asked to have it rescheduled, but then they told us that they don't take reservations. Keep this in mind. Either way, the food was okay, and the Raspberry Lemonade I had was delicious, but way too sour. The entree was definitely not worth the price. The cheesecake though, that was good. I had the 30th anniversary cheesecake (á la mode) and it was spectacular. Cheesecake Factory owns it's cheesecake pedigree, but the food itself is like a pretentious version of Chick-Fil-A: well praised, but actually overpriced and not worth it.
(2)
Annie K.
We decided to make a visit to Cheesecake Factory tonight. We were both craving it and it sounded like a fast easy dinner that we both enjoy. It ended up being not so fast but ended well. When we got there it was quite a surprise even for tomorrow being a holiday that it was jammed packed! They told us that it would be 20 minutes at 7:15. By the time I pager went off it was 8 o'clock. Thinking that we were being sat 45 minutes later we then waited another 10 minutes to get our table. I do understand the uncertainty of never predicting how business will be in a restaurant but a fair judgment of giving wait times is only common curtesy. When we were sat we noticed that we were sat in a section that a large party just got up so the poor server got quadruple sat with four two top tables. I completely felt for how he was feeling because I know how it is as a server to be in this position. He definitely didn't let the challenge stop him from delivering great service. We ordered both our favorite dirty martinis that are always delicious with fresh Blue cheese olives. We also ordered our favorite appetizer the shrimp spring rolls with a delicious peanut and ginger dipping sauce. My husband always gets his favorite pasta Da Vinci and I decided to try something new the luau salad which was absolutely phenomenal! The salad was enormous it could've fed four! With excellent flavors of mango, macadamia nuts thin sliced chicken all layered on crisp wontons with a sesame drizzle and green onions and green beans it was all so fresh and delicious. I will definitely order it again! Not to mention it will be lunch tomorrow! Overall the dinner was great and like any other dinner at cheesecake that leaves you very full and no room for cheesecake lol I guess you always have to expect this place to be super busy because obviously they're doing something right there food is always great and the services as well.
(4)
Diane A.
Service of wait staff and front hostess is fine it's the horrible cooking. Today was their off day esp since it wasn't busy when we came in, we were one of the first. Considering being the first customers today it took considerably long to get our food. Parents got their food and they both had side orders of potatoes and both side orders were burnt, overlooked, & had the taste of burnt. Moms toast were well done and also burnt! It must be "burn the food day!" I got the chicken katsu which was good except the jasmine rice was overdone and hard. I've been cooking jasmine rice since I was 11 yrs old and my 11yr old self could've made better jasmine rice. The rice today was stale and hard! It'll be a while till I come back here. Maybe it's their off day but you wouldn't think so bec we were one of the first today to visit so it should be good. Oh well....
(1)
Shannon S.
I definitely enjoyed myself here. The food and staff are amazing! The wait was no more than 5 minutes. The seating can be a little weird but if your a social butterfly, you can handle it. I ordered steak Diane and it was perfect. The portion sizes were good for the price. The cheesecake was the real treat though. We ordered an original cheesecake with whip cream and fresh strawberries. I think I died and went to cheesecake heaven
(5)
Athena R.
I'm finally writing this review now (a few months after my visit) because my dumb phone was in service at the Sprint in the town center. My boyfriend and I were enjoying our day of errands and I begged him to let us go to Cheesecake Factory because I've been dying to go. I love cheesecake and apparently they also have regular meals here, too. Whodathought?! So, after trying to find parking in a very full Town Center we were the first people there. They open right at 11 am and we were seated right away in this big whopping table. I felt so tiny in the booth. We started off with the parmesan-garlic cheese bread with the marinara sauce for dipping and a tortilla soup. The tortilla soup had a spicy little kick to it, but not enough to make the mouth burn too much. The bread was delicious, aside from the original bread they usually provide to snack on while you're waiting on your food. My boyfriend ordered the chicken parmesan sandwich with French fries. I had the herb crusted filet of salmon with asparagus and mashed potatoes. The portions were generous, and by generous I mean there was no way I finishing that AND eating a piece of their fabulous cheesecake, too. The chicken parmesan was perfectly cooked on the most deliciously toasted French bread. The French fries were on and nothing spectacular, but still filling. The sandwich was delicious. My salmon was cooked to flaky perfection and the zesty lemon sauce made for a perfect complement to the herbs it was seasoned with. I really enjoyed the mashed potatoes because I like the chunks of potatoes and the skins mixed into the creamy goodness. I thoroughly enjoyed my food and will be looking forward to exploring the rest of the menu. I, of course, being the cheesecake fan that I am HAD to order some. I mean, it is, after all, the cheesecake factory, right? So after perusing the long list of over 30 flavors of cheesecake I finally decided on the White Chocolate and Macadamia Nut cheesecake. *drools* it was the most decadent cheesecake with a delicious flavor I've ever had. I was floored and definitely ate EVERY bite of that delicious dessert. The server was very nice and she suggested a lot of great choices when I had trouble choosing my lunch and my dessert, and I went with both of her suggestions. She was right on the money. I will definitely be coming back because the service, The food, and the environment were absolutely top notch for me.
(5)
Kate W.
The food is never a let down. Would be 5 stars if they could do something about the length of wait and how crowded the entrance area is due to the amt of people. Nachos were just plain delicious! Could have not shared...but it was plenty for 4 people. Chicken madeira is delish! My husband got the pork chop and was disappointed in the mashed potato ( too dry). Louisiana chicken has great flavor but the breading is a little different. Stuffed chicken tortilla are wonderful too and the corn cake that comes with it are yummy!!!
(4)
Gabrielle J.
Salmon Genovese--THE BEST THING I'VE EVER EATEN! The cheesecake was divine of course...love the romantic atmosphere. This is definitely one of my favorite restaurants in one of my favorite places, Jacksonville!
(4)
Michael H.
My wife loves this place. I just never gave it a fair chance until today. The menu has a huge selection. I wanted to try everything but could not afford it :) I couldn't believe the rib eye steak only came with fries and was $27!! Say Wha!?!? I went with the hamburger which I would never order at a restaurant because, well, I'm at a restaurant. It was the mushroom burger. The burger was cooked perfectly, medium rare. Unfortunately the dang thing was just too darn soggy. My bun was falling apart before I could even get my mits in it. The lettuce they used for it was shredded lettuce. Really!? I asked for extra lettuce and maybe they misunderstood me for shreddded? The martini was great. The cheesecake should be as well. I love their bread. Yummy :) atmosphere is nice and noisy where we can talk without sounding too loud because I am. Service was great. Probably could have done without the LONG wait before we got a seat but not their fault. Wish they could have texted me when our seat was available so we could walk around town center a little.
(4)
Mariko S.
All time favorite HUGE amount of drinks, food and cheese cake selections. Page after page after page. I need at least 10-15 min. They also give you many "skinny" menu. Low calories in drinks , food etc.... Their breads are awesome especially the brown one. The portion is perfect for lunch and dinner. Price isn't bad either. I love their angle hair shrimp spaghetti. And Asian pair martini is the BEST! not too sweet just perfect ! I never had room for cheese cakes. It is a HUGE slice if you order a piece ! Servers are great. They sang birthday for my friend. If there is a birthday, you can either get a free ice cream with candle or a slice of cheese cake and they will write happy birthday around the plate with candles and sing . For a busy night or lunch hour, I will recommend to call ahead or you will be waiting for a while.
(5)
Deprina G.
I love there Oreo Cheese cake and I go on National Cheesecake day. They never have coupons and is always too expensive but with the large portion they have it is worth it. I only go here on pay day.. Free Pay day. ( ya know no bills due) You can't be made about the price when you still get good service and food. I ordered a Large BBQ chicken salad ate on it for 2 days. My fiance could eat his for 2 days also.
(5)
Matthew S.
We were seated after a 30 minute wait. Which is fine because it was a Saturday night. I opened my napkin roll up to find someone else's soup/ meal still on the spoon and none of the silverware polished. I asked for another roll up to find that only one fork that was useable. My meal comes out with a nice little hair mixed in, something I did not ask for. Manager came out and cracked a joke about it because he was bald. NOT FUNNY! Then to my surprise I had to pay for my entire bad experience. Very disappointing from a fellow restaurant manager!
(2)
Travelwriter_Tom J.
5-Star cheesecake and 3-star dining experience I've thought about what rating to issue this place for 7-years. And I've always struggled with my decision. That's because there's a stark difference between the "cheesecake experience" and the "rest of the restaurant" experience. In short, if you go for the cheesecake, you'll experience is a 5. Otherwise, this is just an average restaurant. Details Seven years ago, I ate at this restaurant and left feeling something was not quite right about the experience. Off and on since then, I've visited when in the area. I've always come away with the same feeling. This has been my experience every time I eat at this restaurant. And I keep going back thinking that my next experience will be different. Partly, that's because my experience with this chain has been good elsewhere. We've all been there. At one time or another in our lives, we've eaten at a restaurant and left with that "something is not quite right" feeling. Either the food is tasteless, or "off", not fresh, --- but not quite right. And sometimes it is difficult to pin down what exactly is wrong or where improvements can be made. This raises a question: how does one rate a place that is "not quite right"? An experience between 1 and 5 is average. Hence, my 3-star rating. I ordered a cup of coffee and a club sandwich with a salad as a side recently. The coffee was burnt and I sent it back. That was an easy call. Either coffee is burnt or it isn't. Foul tasting coffee usually stems from unclean brewers (white vinegar folks!) or leaving a pot coffee too long on a heating element. The club sandwich was beautiful. The toast was just right. Each section was chock full of meat and veggies with a skewer through the middle. But they were tasteless. My immediate thought was, "why do I keep coming back?" The salad was OK but there was something off about it too. It was drenched in blue cheese dressing. Perhaps this was the problem? I can't say. My wife ordered the lettuce Mexican tacos for lunch. She reports they were OK, not great. The good news? The Peppermint Cheesecake was excellent. When we left the restaurant my wife said, "well, that was a waste of $40. The only reason to go there is for the cheesecake". And that's what we've resolved to do in the future. I want to give this restaurant a 5-star rating -- truly I do. I've written my consistent, visceral reaction here for the first time after visits over many years. Usually, when I write less than stellar reviews, I try to leave tips for the restaurant to consider. I wish I could be more specific here. Go for the Cheesecake and you'll get a 5-star experience. With all else, lower your expectations. To be fair, I haven't tried all 200+ offerings. Those I have tried, spanning salads, pizzas, heavier dinner-like entrees, to breakfasts are just OK at best. I'm resolved. This is a 3-star dining experience.
(3)
Darrah R.
Great stop for lunch or dinner. I recommend the turkey burger for lunch and the cashew chicken for dinner. The cheesecake slices are huge! Definitely enough for two. Friendly service and atmosphere. The menu is ginormous so really hard to choose. Note to corporate, men don't like ordering from a menu where everything has skinnylicious in the name.
(4)
Kayla V.
Went here yesterday for me and my boyfriends six month anniversary, a bit before the dinner rush. We have both been to the Cheesecake Factory before at different locations, but this experience was especially lovely! Our server, I believe her name was Laura, really took her time with us and was very nice and funny. We had the chicken pot stickers as an app, they weren't the BEST I've ever had, but they were still pretty good. My boyfriend had the Orange chicken and its a huge portion! Really yummy. And I got the Steak Diane. It was cooked perfectly to my liking and the sauce it comes with is amazing! Definitely recommend this dish! Some of the menu items do seem pretty pricey for what you're getting. We didn't have time for dessert, but overall the meal was very relaxed and enjoyable, would definitely suggest this location.
(4)
Erik C.
My wife and I have been here twice and both times, we have not been impressed. First off the menu, decor and cheese cake are great. The problems are elsewhere. Don't bother coming here on a Friday or Saturday because you will wait hours for a seat. The place is as loud as a school cafeteria on these nights so conversation is not a easy thing. Service is a little slow (Monday) and dispute them messing up my drink, the waiter laugh without even asking to fix it. The food is not all that good, at least what we ordered both times were not and my steak was burnt black on the outside and underdone on the inside. I asked if they had sauce like cream of mushroom or brandy sauce to top my steak with and the waiter snarled and said "properly cook steaks don't need a sauce to make them taste good". Strange, most high end restaurants with chefs cooking, prepare steak with sauces! My ribbye was served with single side of French fries.... Nothing screams classy, like fries with your steak and no other sides. I substituted them for mash and was charged 3$ without them telling me. Mash was blane with no flavor at all. I ordered a few drinks at 12.50 each which my same drink at a high end place only cost 10.50. Tab came out to 105.00 in the end. Overall, the place is not terrible, but for the price, I can did much better.
(2)
John H.
Came here the night before when they were super packed, and the waiter was very attentive and helpful. I ordered a Fettecini Alfredo With Shrimp and it was delicious! I came back the next day after some shopping and ordered the same dish, and it didn't taste good at all, there was only 6 or 7 pieces of shrimp in it, and after eating for a few min I chewed into a piece of plastic mixed in with the food!! I was disgusted and informed the waitress. The manager came out after a few min to apologize, and stated that she did some research and found that it was a piece of plastic from the bag that the pasta came in. The manager was kind and apologized sincerely, but I will not be returning to this restaurant again. I am very disappointed with the quality of the food the second day and finding plastic in my food.
(1)
Jenny Mai D.
I've been to a few Cheesecake Factory and I got to say this one does not live up to the restaurant's reputation. My family (cousin and her kid) and I had the Bang Bang Shrimp, fish tacos, and chicken enchiladas. I wasn't impressed with the Bang Bang shrimp at all, presentation wise and taste. The sauce was too tangy and not enought shrimp. The fish taco was the most depressing. I've had many fish tacos in my life and I got to say that was one of the worst. The taco wrap fell apart after one bit because the fish was probably placed there right of the grill without letting it drip away the water. The garnish for it was sadly not fresh. I mean my avacado looked lit it was cooked which is never good on a taco. I can say the enchiladas were the only thing I thought was decent because the cheesecake did not live up to expectations.
(2)
N G.
Long wait to be seated. Food is kind of bland and presentation is not so appetizing. Cheese cake was good but OVER PRICED for a small piece (compared to the slice I got the last time. I didn't notice until I got home). Waitress was very accommodating. There are better restaurants around this area for less price and shorter wait time. Better dessert bakeries around the area.
(1)
Alan L.
This is a breakfast/brunch review. We were looking for somewhere nice-ish for breakfast/brunch that opened earlier than 11 am and Cheesecake Factory was about the only option. We've mostly given up on them for dinner - crowded, noisy, overpriced, unhealthy, cheesecake doesn't seem as good (Capital Grill cheesecake blows it out of the water, but I digress...). We arrived early to be seated right away at a very small table for two right against a wall - should have asked to move somewhere more comfortable since they were empty. Service was mediocre at best, mostly indifferent. Not bad, just not very good either. We both had the French Toast Napoleon (one with, one without pecans). The French bread toast was perfectly cooked - crispy outside, soft but not squishy inside, with a flavorful chantilly creme and numerous sliced strawberries. The butter syrup was also good, though not much was needed. Very tasty French toast, and I'm a French toast snob. Not my favorite ever, but a fun twist and one I would get again. Bacon was good and thick enough but a little on the floppy side.
(3)
Hugh P.
A wide selection of food and always on point. I like the friendly atmosphere and the high quality of service. The steak, Jamaican jerk, and salads great. You might have to wait but you will be happy you did. Godiva Chocolate Cheesecake is to die for.
(4)
Rick D.
Tonight I had the mushroom soup with a turkey burger and salad. The food is always good here. Seems like this is a standard to provide exceptional food across all locations. I normally do not order cheesecake due to my healthy lifestyle, but I enjoy their turkey burger.
(4)
Chloe S.
The Pasta Da Vinci is superb, I loooovvveee this dish. The cheesecake selections were great... the wait was 45 minutes... I guess you have to wait for great things
(4)
Amanda C.
The cheesecake factory is a fun place to go eat. Their menu is HUGE, it's like a small book. It's cool because they have so many options, but if it is your 1st time it will probably take you a while to decide what you want. I had a mojito last time and it was really yummy and refreshing. For my food I ordered some breaded chicken, I think chicken a pana or something like that, and the cream sauce they use is delicious. The thing I don't like is that it is always packed, always! Weekends are even more so. Luckily we got one of the tables in the bar area where it is just first come, first serve.So it's not really a place to go for an intimate dinner or anything since there are so many people and the tables are close together but it is good food at reasonable prices. And of course the cheesecake is amazing!
(4)
Linc A.
It is difficult for me to give a 1 star however this place deserves it. They might have good cheesecake but the restaurant was a fail. Never again.
(1)
Amanda N.
We stopped in for lunch bc those dinner portions r nuts. I got a pasta that I can't pronounce lol but had chicken carmelized onions peas bacon capers etc. soooo good. Only complaint is we both though our two different pastas were too salty. We were sucking down water. Of course had to get a cheesecake. Got some extreme one w like german choc coconut etc and holy cow I'm glad I wore a dress bc I'm sure I would have popped a button. Btw lunch portion was still huge.
(4)
Lina M.
Great food, usually too many choices! Not a bad thing. I haven't ever had poor service until tonight when I was surprised by the actions of my waitress Rebecca. Though she was kind and refilled our water and bread often I was surprised when she tried to cover her mistake and not put more effort into getting my food right. I ordered the salad with ranch on the side. The salad came out with the usual vinaigrette mixed in and she told me that she would bring me ranch in a sec and I could drown the salad and not taste the vinaigrette. You're kidding right? Thanks for not suggesting that you should take it back immediately. If I wanted vinaigrette on the salad I wouldn't have asked for a different dressing altogether. I had to tell her that she needed to take it back. That was weird. :-/.
(4)
John S.
Great food and great service! I know of places to get the same caliber of food for cheaper prices though. I really don't like that if you are a party of two they sit you at tables where you feel uncomfortably close to the patrons that are seated next to you. The menu is huge and diverse so if you usually have difficulty deciding what you want to order I would recommend pulling up their menu before you go. I would have give this review 4 stars but the seating arrangements are big deal for me.
(3)
Trika R.
I really like this place, husband and I came here last min during the evening on a weekday and it wasn't packed. The food was really good along with the atmosphere. If we lived closer to this location we would visit it often.
BLASPHEME!!! They no longer serve the veggie pizza!!!! Curses upon the menu demon!!!! Ok. This is still one of my favorite restaurants. The service is great. The cheesecake is delicious. And the Renee's Special is faithfully good and filling for less than 12 bucks. WhaddayaGonnaDo?
(5)
BS B.
Good food but I think it's a little bit pricy.. Try the Ahi Tuna salad it's delicious Another think.. The place busy.. So u should wait for awhile till you have seated
(4)
Michael G.
Delicious food with HUGE portions. Plan on splitting a meal or else plan to take a bunch home. The cheesecake is going to be a wonderful finish to the meal. And the menu is endless - there is something there for everyone :) If it were a little bit more affordable, my wife and I would go more often.
(4)
Cari B.
Consistently good . Cheesecake Factory has a extensive menu and while I haven't tried everything on it the things I have tried have all been consistently good . I love their skinny licious menu . I've tried the pasta , tacos , salad , chicken and hamburger off this menu and never was I disappointed . Actually had a hard time believing these could be low calorie meals and lets face it you're going to have a piece of cheesecake so it never hurts to save some extra calories for that . Now that we're on desserts I mean come on its Cheesecake Factory of course they're fabulous . My all time fav is the blueberry white chocolate truffle cheesecake . Mmm mmm soooo good . The chocolate fudge cake is a close second . I always sit at the bar for the best service .
(5)
Sayaka B.
this place was busy,,, I had to wait for my dinner about 4mins..On my Bday!!!! the manager offered free desserts so I really don't complain about the wait but they need to train the server more.
(3)
Rachel P.
I am from a small town in ohio and we don't have a Cheesecake Factory near me , but we love the Cheesecake Factory! The Chicken Alfredo is spectacular ! Conner was our waiter and was fantastic as well ! Made me feel as if I was at home & just great ! I recommend the Cheesecake Factory to anyone . A little pricey but well worth it!
(5)
Al N.
This place plays on a higher plain than most. This location doesn't disappoint. I had the texmex rolls whicb were as good as ever. The establishment seems disorganized in comparison to other locales. The chocolate mousse cheesecake is beyond pleasurable. Overall good, could be cleaner.
(4)
Chetri D.
I'm expecting to have a good meal as it's usually ok, not the one on Waikiki but oh well lol. There seems to be an issue with the customer service end of things right from the get go though. A little Chef and hospitality advice for our waitress, get out if the restaurant business and stay out if you have absolutely no common curtesy or don't want to be at work.
(2)
Debbi C.
It's good food and huge portions but the menu is sooooo big and there's always a wait for the food. Even if you tell them you're in a hurry, For taste they get a solid 3 1/2 but the wait after you sit is crazy. Try the avocado egg rolls.yummy!!!
(3)
Theresa P.
Chicken Maderia was to die for. Waitress said it was their best selling chicken entree and I can see why. Mom ordered shrimp scampi and was not thrilled with it. It is not your typical shrimp scampi with white sauce. Mom said it had a tart taste. The shrimp that came with it were huge.
(4)
Bonneil K.
Delicious cheesecake. Highly recommend the Red Velvet Cheesecake. Slice portions are huge, and every bite of the cheesecake was heavenly.
(4)
Renee G.
Steak Diane best thing on menu with side of onion rings then for dessert chocolate mousse cheesecake
(5)
Craig E.
I have eaten at a couple of Cheesecake Factory locations between NY and Florida, and they are all pretty consistent. Food quality is always good, although often unremarkable. That said, I have to admit I am not one to frequent what I call restaurant "factories" - large corporate chains where there is always a wait of some length, too many noisy people, etc. On this particular outing, we arrived for dinner around 6 and had to wait a short time - 5 -10 minutes. We got crammed into a very small table for 2 in a row of small tables with constant traffic behind us in the aisle. One of the reasons I don't like these huge restaurant factories....... Drinks and appetizer course were delivered promptly, and we enjoyed the Vietnamese shrimp summer rolls - although it was hard to find any shrimp in them. We've had much better at our local Thai restaurant. Dinners were Bang Bang Chicken and Shrimp with brown rice, and Fish Tacos with cilantro rice and black beans on the side. Both dishes were cooked right and the portions were generous. The tacos were in soft corn tortillas, with a fairly substantial piece of fried fish in each. A little lacking in seasoning, but good quality. The brown rice made the Bang Bang plate more interesting, better texture than plain white rice and the sauce had a good balance of seasoning and mild heat. However, if you have sampled the Bang Bang shrimp at a Bonefish Grill restaurant then Cheesecake Factory doesn't quite make the grade. The Bonefish version is killer, Cheesecake Factory is just ok. Of course, if you are eating at Cheesecake Factory - what do you have for dessert? We had a piece of Reece's Peanut Butter and a piece of Lemon Raspberry Cream. Hard to beat - they were everything we expected. Then again, $7.50 for a slice of cheesecake? We're not going to do that very often. Bill with tax and tap went over $80. So, overall we enjoyed the food but think it is overpriced for what it is. You can get better quality at independent local restaurants for less - except for the cheesecake. If you like to spend too much in a crowded noisy restaurant for food that is decent but not exceptional (once again, excepting the cheesecake) - by all means go ahead. Its not bad.
(3)
Carter R.
When my friends wanted me to go to the Cheesecake Factory 3 years ago, I saw the menu and immediately answered with a resounding "NO." With an EPIC NOVEL as a menu, how can a restaurant possibly make any of the dishes properly??? (I am a Gordon Ramsey fan). I ate there today, and I was so wrong. The fried mac and cheese was the best I've ever had, and INSPIRED ME to undertake a cooking project at home. My Steak Diane was perfectly seasoned and perfectly cooked. I have a great deal of respect for any chef who can season *AND* cook meat to such a high degree of accuracy (As a scientist, I was hypothesizing how I might be able to measure the concentration ratio of salt to meat to achieve such a perfect balance, and then if that formula could be extrapolated to ANY meat, or just with beef???) I tasted the "Chicken and Biscuits" that my companion ordered and it was served with the most savory and delicious gravy I've ever had in my life. Then I had the Red Velvet cheesecake. Look, guys...I know it's frozen cheesecake. I don't care. It was G-D delicious and plated beautifully with a tuft of fresh whipped cream on top. Flawless meal. Top-notch service.
(5)
Phuong N.
There is always a line, or at least everytime I come here. Servers were very attentive and nice. The foods seem clean and taste very delicious. Their cheesecakes are always a must to end your meal!!!
(5)
Jamie I.
For a chain restaurant it's pretty decent. I'm a big fan of the sweet corn tamale cakes - even found a copycat recipe and tried it. Portions at this place are outrageous and I always end up taking at last half my meal home. The addition of small plates to the menu was a nice touch. My last visit was during a hot summer day and I didn't want anything too heavy. My friend and I shared the kale salad, tamale cakes and lettuce wraps. The kale salad was kale, cranberries, apples, almonds and green beans in a creamy dressing We both really liked it. The tamale cakes were fabulous as always. And we barely touched the lettuce wraps. I took the rest home for later. I was tempted by the caramel macadamia nut white chocolate cheesecake but resisted. Frankly I find many of the cheesecakes too rich and can only have a few bites. The restaurant was busy as usual but just a few minutes wait so quicker than normal. Service was particularly slow. I don't know if our server was overloaded or if we were a "cheap" check and got ignored. I waited way longer than I like to get a to-go box and the check. I'll also give this warning - be careful when paying with a credit card. Both my mother and I had card numbers skimmed months apart from each other immediately after using them at Cheescake. And both cards were higher limit credit cards that had not been used for a couple weeks prior to usage at Cheesecake. My mom's card was duplicated and fraudulent charges made within two hours of paying. My card was used within three days in Europe to buy about $2k worth of airplane tickets. Both of us never had card numbers stolen before nor have we had an issues after. Frankly, I think it's too similar to have been a coincidence and while I have absolutely no proof, I believe some servers were involved in a skimming ring. I called management both times and was brushed off. Obviously I've continued to go to the restaurant since I was there a couple weeks ago, but now I always use cash.
(3)
l b.
Service was great. We loved Pippi!! I'm such a food snob so I really should not have gone here for lunch. But alas, we were in fake America, commercial, capitalism at it's best, Saint John's Towne Center in Jacksonville. There, you are surrounded by everything perfect. I digress. The food is fine. It's a chain restaurant. And this one, though they make the presentation very pretty, it's just okay. It's nothing too special.
(3)
Pinky P.
I would give it 4 stars but the wait time is just ridiculous. The food is good with a good size amount of portions. It's always so crowded, so at times you have to raise your voice to talk especially on the weekends and in the bar area. I do think that their prices are a little high and their menu reads like a book- just a little busy. I do like that they have an assortment of cheesecake, hence the name- The Cheesecake Factory! Every time I've gone there the servers were all really polite and attentive. I think the ahi tuna salad is awesome as well as the carbonara. This is good place to take your family and groups of friends.
(3)
Amanda S.
If you're going for dessert, you will not be disappointed and I think that obvious for the giant case of cake in the lobby. Food can be hit or miss and pricey. Go off normal meal times for less of a wait. Always loud, not great for conversation
(3)
Ryan R.
Had an absolute terrible experience tonight at this restaurant. My wife and I waited over 2 hours in the cold for a meal that was sloppy by any standard. My burger was burnt to a crisp when it arrived, and my wife's shrimp had greasy, oily batter just falling apart. She also ordered a smaller portion of soup than what she got and charged us for. The only upside was the quality of our waitress. I will never bring my wife there again. They simply can not handle an extremely busy service. Shame
(1)
M C.
Ok, here's the review from the night before! As it turned out, the wait really wasn't too long.. About 15 mins. We asked to sit on the patio and got a great waitress - "Samantha". She was VER attentive but not up our butt. We had a couple Firefly martinis, and had crab cakes as well as the guacamole. All were just fine. We had cheesecake for desert - who goes to Cheesecake Factory and doesn't have cheesecake? So we had, Keylime Cheesecake, and the Anniversary Cheesecake. Samantha was excellent and made our visit really nice.
(5)
A. M.
This not the best location - it's somewhat dirty and the wait staff is extremely unprofessional and not well trained. Ordered an appetizer that never arrived - didn't even receive an apology. Chicken dumplings were overdone. Would not return to this particular location.
(2)
Bryan W.
I can't stress enough for people to do their research before eating here. The menu is probably the biggest menu I have ever seen. With so much variety it could take awile to look through and decide on what to eat. The prices here are very good if you don't go crazy on dessert and drinks. Those are the areas they over charge in my opinion. This place is always packed so I reccomend getting there early! Some things I have enjoyed there: The buffalo chicken stuffed appetizer Mac and Cheese burger Lemon Chicken Tiromizo Cheesecake
(4)
K S.
Their cheesecake is always good, but I really just can't go there for dinner anymore. They are overpriced for the quality you get. I've been disappointed too many times. Honestly BJ's Brewhouse in town center has some similar items but is much MUCH better. I think Cheesecake Factory is Applebee's kinda quality with twice the price. The service is average at best.
(1)
Keely P.
Big menu, tons of options..my only complaint is sometimes the service and if they are super busy, the cheesecakes come right out of the cooler and can be super cold in the middle.. the food quality is typically top notch though! The Ahi Carpaccio is one of my fav dishes anywhere!
(4)
Julio S.
I hate eating chain restaurants but I don't mind Cheesecake Factory at all. The menu is huge, you could find pasta,sandwiches,etc. it's very good and the prices aren't bad. Try the strawberry cheesecake you won't regret it.
(5)
Matthew M.
Sat outside and had a great experience. Heather was our server and could not have done a better job. Food was right on point. Happy Camper.
(4)
Will K.
Beneath all the glitz and glimmer there is a true restaurant at work here! Plenty of vegan offers and great salmon. Full bar with fun staff. My favorite cheesecake is the godiva, so decadent you cant eat the whole piece ; )
(4)
Michael W.
Came with my family first time in Jax and second with my friends Food: Great beef ribs, good burger, amazing avocado egg roll, great crab artichoke dip - 5/5 Service - the wait to sit was ridiculous sometimes, they could not clean up fast enough . However - great waitress and waiter- no complain - refill water and check on you promptly 4/5 Atmosphere - its too loud - u have to talk really loud especially when the restaurant is packed. Sometimes I do feel like it jammed back too cluster 3/5 - however it is theme decently and good ambience Overall - great food - consistent service and consistent food - word of advice to Cheesecake factory - remove any food item that has to do with Taco - it sucks! everyone knows that and they wont order them! replace it with something else.. thnks
(4)
Khristopher B.
I have never been to another Cheesecake Factory outside of this Jacksonville/St. Johns Town Center location, but the experience was solid. I went there with a friend of mine from FSCJ and even though the place was packed, the waitress had the ability to make my party feel like we were the other patrons there. The waitress pushed for us to eat or take home the restaurant's legendary cheesecake, which we didn't, but I cannot blame her for trying. On a different day, I went to this cheesecake factory and bought a cheesecake and it was wonderful. One of the things I like most about this location, and perhaps all the cheesecake factories, is the robust menu. Much like the way nearby BJ's has pages and pages of food items, The Cheesecake Factory has something for any type of taste. With this particular location, no matter what time of day, expect a long wait time because it is always packed. The outdoor dining area is scenic and sectioned-off properly. However, like all the other restaurants in the Town Center, the cheesecake factory is plagued by terrible parking.
(4)
John D.
Me and the wife came here on a Friday night! The wait was only 5 minutes. Very good staff and friendly too. Ordered the garlic cheese bread and it was amazing. Then we ordered their Madeira Chicken and it was very good but could have used a little seasoning. My wife had the caesar and it was very good! The price was pretty good. We will definitely return
(4)
Jay B.
I only go to Cheesecake Factory for Sunday brunch (they open at 10a on Sundays). Their brunch menu, while small, is packed with great items. Their coffee is excellent and there is rarely a wait.
(4)
Lindsay S.
Great diverse menu - you will spend quite some time trying to choose because there are so many range of options! My favorite appetizer is the dynamite shrimp. There are approx. 9-10 pieces of this deliciously battered shrimp. Be careful though, since this restaurant stays open late on weekends, if you order the dynamite shrimp they may slack on the batter and the shrimp come out flimsy and small. When the chef prepares the batter for the shrimp it is delicious when it is extra fluffy and hot! I usually order the summer rolls for my portion of lunch - they are delicious and healthy. The peanut oil sauce is the BEST to dip in. I also enjoy the fried macaroni and cheese (a bit overpriced but amazing taste). The dinner portion salads are large - so come hungry.
(4)
Matt C.
No complaints at all. Overall great food and the staff is the best in the business. My server was getting a little overwhelmed due to circumstances that she couldn't control, and she handled it with class and professionalism. The jerk she was dealing with didn't think so, but all the other customers around all seem to agree with me.
(5)
Kara P.
Super loud. It took forever for us to get seated and when we did, it took forever for us to get served. I tried to make sure I ordered something semi-healthy since the food here is kinda horrible for you, so I ordered the skinny burger with no buttered bun, a slice of cheese and a salad instead of fries with the dressing on the side. They brought me just a plain burger on a buttered bun (really? why do I need butter with a hamburger? America, man.) and plain salad. They did bring me out a slice of cheese when I asked and offered to have it melted for me, but by that point I was so done here and wanted to just go. Cheesecake is always good so maybe I'll just go here once every six years for a piece of that.
(1)
Jen L.
Disappointing all the way around. The buzzer died so after 45 minutes I checked and the hostess said I must have been too far away or the battery died. Well I was inside the entire time so they said you are next...20 minutes later we sat down. The tables are so crammed together you feel like you are on a cruise ship eating with 3,000 people at the same time. You have no privacy and for the outrageous prices I would expect better. I will not be back.
(1)
Jacki F.
I love this place, but the only downfall is the cafeteria feel from the noise.
(4)
Alan K.
Service was not great. Did not see our server most of the night until it was time to get the bill. Food was so so, nothing to brag about. I hope it was just an off night but will need to think twice before wanting to try a return visit.
(2)
Kelli P.
I love The Cheesecake Factory. It is one of my favorite restaurants in the world! When I moved down south, I thought "Oh, well... that's it.... no more delicious Cheesecake Factory for me!", but imagine my surprise when I found out there was one only 45 minutes from me!!!!! My husband and dined here the other night and we were lucky enough to get a seat right away and outside! It was a beautiful night!! Our waitress was so nice and funny. Everything we ordered came at the perfect times and we just simply had a wonderful meal!!! I am so glad I didn't have to give up my Cheesecake Factory!!!
(4)
Shawm C.
Overbearing smell of propane gas as soon as you enter- 1st bad clue I shouldn't have stayed and eaten here. I ordered the California omelet because of the avocado, mushrooms, tomatoes and cheeses in it. Guess what?! After four bites, NO avocado! I had to ask our server to bring a few slices. I also ordered coffee and a diet coke. Coffee came, no coke. I didn't even bother asking because they think they're ssooo with it by not writing anything down. Asked for salt - don't bother- it's like they poured water in there with it. It all comes down to management not being on top of things. I've been to many Cheesecake Factory locations across the country, and this by far is the only bad, terrible one. Not ever going back to this location.
(1)
Paul C.
One of the most overpriced lunches I ever had for what was served, and was a very small portion to boot. Bathrooms were filthy; although service was good, and food was just OK regardless of price.
(2)
Thomas A.
The food here is really good. I would say it is above average in terms of price but well worth it. I have only experienced long lines and slow service on the weekends. The inside is nice but very loud, the "round room" is my favorite place to sit here. All the servers have been friendly and attentive considering the large volume of people they serve.
(4)
Karen H.
If you enjoy hyped up, over priced, noisy restaurant, with people packed in tight places, then go and enjoy. They do have HUGE pieces of cake and pie, but not that wonderful that I will ever go back. This is one restaurant I hope they don't bring to "my side of town". I'll never go out of my way to eat here again.
(1)
Kimberly V.
On a sunny day, this is a great spot to have lunch on the outdoor patio. The service is fast and friendly and the "Skinny" menu has some wonderful options for the right portions at the right price. The food tastes fresh and flavorful! Only downfall is that people can smoke outside on the patio, but other than that, it's a great restaurant.
(4)
Shawn L.
3.5 stars for this location I absolutely love Cheesecake Factory. I tend to look for them while in a new city for business or personal. This location was nestled in to a high end shopping center with a nice patio. It was an amazing 74 degrees on this October day when a friend and I enjoyed our lunch outside. The Good --- Hostess was friendly and was spot on for how long of a wait we had. She told us 8 mins tops and well I kinda laughed with my buddy and ...8 mins later we were seated. Nothing worse than walking into a place and being told it will only be a couple mins....20 mins later your still waiting. So very good job Cheesecake factory. Food is always great. I have ordered many things and I still have not found anything I dont like. This day I had the Steak Diane and Shrimp scampi combo and my friend had the chicken medeira. Both meals were Hot and tasty. The OK ---- Waitress was friendly, but with that said... we hardly ever saw her. My buddy could of used a refill a couple times and I was drinking a Large Blue Moon, so I decided to sip slowly because I didnt want to be out of a drink. Maybe it was because we were on the patio...Not sure. Also, when the food came ....the little extras that one would request were not able to....for at least 5mins into having the food. It was dropped off my kitchen helper? waitress was MIA. The Bad---- Only thing I think is bad about this place is the temptation to have some cheesecake...lol God knows Its not in my diet....got 10lbs more to lose.
(3)
Matthew P.
I've only done the cheesecake here, and it's fantastic, but the service was very bad! The waitress was very rude to my wife, and I definitely will not be returning.
(2)
Jeff K.
It's hard to go wrong with the cheesecake factory. They have a little bit of every type of food. Even if your selection turned out to be not as expected, you will always get a second chance to redeem yourself when it comes time to select your cheesecake. Luckily my select of the shrimp scampi & Steak Diane combo was excellent. I was so full that I amazingly skipped cheesecake! That was a first.
(4)
Chris F.
Food and drinks were good, but our server was too pushy. She was pushing us to get a cocktail. I made it clear I don't drink but she asked at least three times. She also pushed us getting dessert. Not in a rush to go back
(3)
Corey A.
Overpriced Olive Garden, but the food is slothered in butter and olive oil. I am confused why this restaurant typically has a wait at least of 20 minutes. I will not return due to the quality of the food. Typical chain restaurant prepackaged food with bland to nasty flavor. I gave it a two star due to the above average service. I also would like to mention that most of the seating is tables literally RIGHT next to the other. I did not enjoy sitting two feet away from a total stranger and hearing their conversations as well the other couple on the other side. Save yourself the miserable 45 minute wait and $30 and go somewhere else.
(2)
Adam H.
The Cheesecake Factory at St. Johns Town Center seems to be the hot hang out for loud obnoxious youth. The location is downtown Chicago is awesome, and my wife and I still reminess on our dining experience there. The one here is so freakin loud I could barely hear myself think. Don't get me wrong, CF is good...at cheesecake, real food, eh not so much. The cheesecake is great, and you couldn't ask for more variety. Appetizers prove to be on par as well, love the crab cakes. Unfortantely, I just cannot get a decent entree at CF. My wife waited over 30 minutes for a burger! We were informed it was overcooked, but once her's arrived it was super rare. The accompanying fries and my New Orleans shrimp entree must have sat waiting under heat lamps while the cook attempted to fail at making a freaking burger. Fries were gross cold and my rice had formed a nice dry shell on top. I'll just go to Ted's for dinner next time I'm at Town Center and then hop over to CF for a slice of Lemon Rasberry cheesecake, oh so good!
(2)
Kim H.
It is a standard Cheesecake Factory. I thought the service was good and speedy. The food was pretty good too.
(4)
Bill K.
We went to The Cheesecake Factory (TCF) for dinner last night, only because my wife loves their Chicken Maderia and when my wife is happy all is well with the world. I'm not a big fan of TCF but I will endure it for her. So we get there and park nowhere near the enterance, but maybe a 15 minute walk away which is not bad for the Town Center. We finally fight our way to the hostess booth (like salmon fighting to get upstream) and are told its a 45 minute wait. Now I usually don't hardly ever wait but "somebody" who shall remain nameless gave me a look that said "Were Waiting" so we waited. Went into the bar area and actually found 2 seats at the bar next to each olther and ordered drinks, A Mai Tai for the missus and a craft beer for me. I was then informed that TCF doesn't have any craft beers on tap or anywhere. The bartender said that the closet they had was a Sierra Nevada which didn't taste too bad, but still not what I really wanted. The tab for that was $17 which to me is ridiculous for 1 Mai Tai and an average bottled beer. Finally 1/2 hr later our pager goes off and were lead to a really small table in the back and wait for our server, (who was fantastic BTW) and ordered 2 iced teas and an order of Onion rings to munch on. Along with my wifes Chicken Maderia and my (server recommended) Mahi Mediterrainian, The Onion rings arrived and truth be told they were the best Onion Rings I have ever eaten, I just wish they had some/any sauce that accompanied them other than catsup, like most other places do. The food arrives in a timely manner and it's, it's uasual great tasting self. Then my wife gets a Vanilla Bean slice of Cheesecake and some hot fudge on the side and immediately slips into her "I am now officially happy mode" and everything is all right with the world in general.
(4)
Tessa M.
Same as any other cheesecake factory. My salad, their version of the southwest salad, could of been a little bigger for the cost. It was mainly toppings. But I guess that's the cheesecake factory for you. I love cheesecake so I might be a bad judge. I loved it! I got the White Chocolate Raspberry Truffle. My husband had Reese's Peanut Butter Chocolate Cake Cheesecake. I had soon 8-). It was too sweet for me. I thought the peanut butter would help cut out the sweetness, no it was sweet. My husband couldn't even finish it and we ate our cheesecake an hour or so after leaving the cheesecake factory.
(3)
Matt S.
I LOVE The Cheesecake Factory. It seems that every time you bring up the name of the place to any of your friends or relatives, they all just gasp with excitement at the thought of eating at this delicious restaurant. This particular TCF is located at the St. Johns Town Center, and there is usually plenty of parking within the immediate area, although since it is in a mall, if you go on a Friday or Saturday night, be prepared to walk for a bit, unless you go with the valet parking. The decor of the place is great, and I love how the restaurant is WIDE OPEN, although the tables and booths are somewhat close together, but it feels very relaxed and inviting. You can sit inside, at the bar, or they have tables outside, usually with large tiki torches lit and heaters above your tables for chilly nights. The few times I have been here, I did not have to wait to get a table, but if you do show up on busier nights / afternoons, be prepared to wait, and wait a little while. The service is actually fantastic here. The servers here only have 3-4 tables max at one time, so that ensures that they will be at your table more often than not, making sure your food comes out at a good pace, that your drinks are filled, and that you have everything you need. I legitimately have not had bad service at a Cheesecake Factory, EVER, which is quite an accomplishment. Now we get to the food.... Wow. It does seem like a lot of the menu items are hit or miss. The great thing is that there is such a diversity in what you can order, whatever you're in the mood for, it's there. Feeling like a thick, juicy burger? Check. Seafood or pasta? Check. Classic comfort food? Check. It's all here. Some of the items on the menu just won't suit everyone's taste buds, so be sure to thoroughly look over the menu to decide what you really want, and you will walk away a winner. There are so many fantastic dishes, it's really hard to decide. Last time I was in I had a black and bleu burger and it flat-out kicked ass. With such great service and great food, what else could you ask for? Oh yeah, CHEESECAKE! I always liked Jimmy's line on "Yes, Dear", when he expected to walk in and see Cheesecakes being built and traveling around on conveyer belts, which you won't see here. But it is the first thing you will notice walking in, a HUGE case filled with delicious cheesecakes right next to the seats in the lobby. I believe it takes up two pages in the menu, if I'm not mistaken... There are so many unbelievably delicious choices, it is near impossible to choose. I also usually order so much food I can never have room at the end. Well I'm telling you- MAKE ROOM. The key lime was un-f'n-believable. The Chocolate Tuxedo Cream Cheesecake will bring you to your knees. Overall, I really enjoy this place... I don't know too many people, if any, who DON'T like eating here. I highly recommend it to anyone, it's a great family place, or great to take a date. Delicious food, great service, good prices, you can't beat The Cheesecake Factory.
(5)
Ken B.
Had a great lunch with my wife here after a bad morning at the beach. The atmosphere, food, and service were good enough to have us smiling and laughing again for the rest of the day. We went on August 17, 2011. The hostess at the welcoming counter was sharp and friendly (not like some of the space cadets at the competition with the horses out front). I wish I remembered our waitress's name, because she was outstanding. (We got a prime seat at the front window farthest from the front door.) Busy as she was, everything, from water to check, and the special requests in between, came out very fast. We ordered the summer rolls and a Factory Burrito. I can't be sure, but the burrito seems much better than a couple of years ago, more like the original recipe they used in the late 90's. Next time I will smuggle in my own hot sauce, because the hottest they offer is way too tame for a burrito. We ordered a slice of carrot cheese cake to bring back to Gainesville for a friend, and she raved about it, saying she had cut it into three pieces to enjoy over a longer period of time. In short, I'm very happy I went back to a Cheese Cake Factory. About three years ago I gave up, feeling that they had changed their recipes for the worse. This was my first time at the Jacksonville location (trying Miami, Orlando, and Tampa sevarl times). This is one of the few big corporate chains that earns five stars from me. Please keep up the good work!
(5)
Ed L.
5 Words - Bang Bang Chicken and Shrimp. -10 Stars- A slightly sweet Thai dish with spicy flavors of curry, peanut, chile, and coconut. sauteed with light vegetables and served with white rice. This lip-smacking creamy curry sauce with a peanut sauce drizzled and coconut sprinkled over the top compliments and completes the complexities of its flavors. Only one complaint; I wish it was a larger portion so I could bring more home.
(5)
Gregory D.
The Cheesecake Factory is fantastic! I've not been disappointed the few times that I've visited here and plan on visiting again. On my last visit last Sunday (7/11/10) which happened to be my wedding anniversary, I ordered the fettucine alfredo which was excellent. My wife, however, ordered an eggplant sandwich which did not meet her expectations and asked the manager for a discount. The manager (I'm sorry, I don't recall his name) was extremely gracious and offered to completely remove her meal from our check and offered her another choice from the menu. We were completely impressed by the excellent customer service. On that basis alone, we would definitely return. And then, of course, there is the cheesecake. More varieties than you can keep track of and all the ones I've tried were delicious.
(4)
D Y.
Wow! Incredibly GINORMOUS menu with a 4-5 star twist on your favorites. Altho this is a chain store you will find no matter what state you're in the Cheesecake factory has high standards, great service and a very courteous staff. We've been to ones in Oklahoma City and near Dayton and have not been disappointed at all. Try the ahi carpaccio for an appetizer. It's a thinly sliced ahi tartar with a wasabi pesto, creamy avocado and togarashi aiolo. Mmmmmm!!! One of our favs is the fried macaroni and cheese - a crunchy fried breading on the outside with a creamy mac & cheese center 4 larger than golfball sized delights sitting on top of a light tomato saucy pesto. The Kobe burgers are soooo tender! Daughter and I have ordered the fried mac & cheese and kobe burgers and split both so we'd have enough room left for cheesecake later. The miso salmon is my fav - sweet miso glazed salmon placed on top of an island of white rice decorated with snow peas and dots of miso sauce circling another creamy pool of white sauce. Awesome and light! Ask for a lunch portion. Or if you're famished ask for the dinner portion. Hubby ordered a seared tuna tataki salad which is seared albacore tuna served rare with avocado, tomatoes and mixed greens with a wasabi vinegarette. Mmmmmm! Always a pleasure to rubberneck as wait staff quickly sweep by with armfulls of piled high salads and meals and "just rub on your thigh" cheesecakes topped with billowy whipped cream. And speaking of cheesecake, take your pick of 35 spectacular flavors! Favs are Godiva cheesecake, tuxedo, white choco macadamia and Choco peanut butter cookie dough! Just don't let the waiter take all of the menus away -- ya gotta plan which one of those cheesecakes you're going to have after you're done with the meal!
(5)
Alexandria S.
I've been coming to the Cheesecake Factory here in Jacksonville since about 2006, and I can say that I've always loved it despite a few things. For one, don't even try to get in on the weekends without a reservation, you'll be waiting at LEAST an hour. The place is also extremely noisy, so be sure that you talk really loud so the person next to you can hear! The service is also really slow, and the food is...meh. I'm a huge salad lover but I despise their salads because to me, they lack in flavor and how is anyone supposed to eat a salad that's literally two stories tall? The cheesecake is of course really good though, and their sandwiches are good. Overall, it's a nice place but definitely not my first choice.
(3)
James R.
Cheesecake Factory at the Town Center is Cheesecake Factory everywhere. But that doesn't take away from the fact that their food is very good. They serve one of the best ahi tuna steaks I've had from a chain. And I'm an ahi tuna aficionado of the worst kind.
(3)
Andy Z.
this place is great if some one else is paying! the good: clean, upscale. huge menu. white table cloth tables, big room. service: good but rude and pushy at first, once your order get there you better check your food quick, if there a problem and its a peak times, get ready to get mad. we learned to go during times it's not crowded! food: varies ALLOT! at these prices there is no excuses in my book! tbh yesterday visit was only because of birthday deal! I personally think their cheesecake is not that good, I prefer NYC style. at 7 bucks a slice its overpriced! bad: prices, dirty bathrooms. noisy as hell, seems to be trend lately. their hamburger I had does not hold a candle to five guys..... bottom line been twice, we will NOT go back, if I have to pay!
(3)
Brian F.
I am not a fan of chain restaurants so I am not sure why the Cheesecake Factory appeals to me but it does. I think the food is very good and of course the quantity you get on your plate is astounding. Now do I even have to say it? Yes the cheesecake is fabulous!
(4)
Sharon M.
Yummy food, huge portions so there's always something to snack on the next day. I'm always surprised at how great the service is for a restaurant so large (& for a chain) but we've yet to be disappointed. I recommend ( if there's just the two of you) that you try & grab a seat at the bar - you'll bypass all the waiting & the entire menu is available with plenty of room to eat. The bartenders are always super friendly & on their game. I'm currently suffering from Cheesecake Factory burn out. I've eaten more Advocado spring rolls, Thai lettuce wraps & sweet corn tamale cakes than I care to confess - but they're all soooo good. & don't even get me started on the beef ribs... I'll be back Cheesecake Factory but not for a while - absence makes the heart grow fonder ,,,
(5)
MeXOhXMe X.
I've been to The Cheesecake Factory many times and have never had a bad experience. The fried macaroni and cheese is a favorite appetizer of mine, and Evelyn's favorite pasta is a yummy entree loaded with healthy veggies. The menu is huge and it's guaranteed that there's something for everyone. Once you're done with your meal, it's a given that you stay for a slice of cheesecake. My favorite is the chocolate coconut. They usually are pretty crowded, but I typically have not had to wait too long, unless I was with a larger group. Prices are reasonable and it's great for a nice dinner or lunch after some shopping at the town center.
(4)
Troy W.
Consistent, fresh and tasty. Every. Single. Time.
(4)
d k.
The thing i like best about the cheesecake factory is that no matter where you are, the food (and the cheesecake) is great. It's one of our family favorites...along with Texas de Brazil. I think the prices are pretty good, we spent 150 for our family of five including appetizers, entrees and of course dessert. I have spent more..and less..elsewhere and been less satisfied. Since they're all over the country, it's an easy go-to choice - there are menu options for almost every cuisine and appetite. On the down side, the menu is almost overwhelmingly large. You almost have to pick a favorite and stick with it. My favorite is the shrimp scampi, it's garlicky heaven with a side of angel hair pasta. Our waitress was attentive but very busy...it was jam packed in there. What I appreciated was that although they were really busy, all of the wait staff and bus boys were smiling and seemed to enjoy doing their jobs. Usually a sign of a well run restaurant. And although it was busy and the wait was long, we did not feel rushed to get through our meal. Solid thumbs up.
(4)
Eugene P.
We typically go here here a few times especially if we are craving cheesecake or desserts. It seems that their menu has changed since we were last there. They added quite a bit more and can get a bit overwhelming. You really have to make reservations or give yourself 30-45 mins ahead of time, especially during peak hours. We usually drop our name and then go shopping. We went during lunch about 30 mins before noon so we got a seat in 10 mins. The inside is quiet large and several table where you can line up to accommodate a large party. They also have outdoor seating which unfortunately can be extremely bright during lunch. Typically outdoor seating is faster than indoor but I'm sure you can guess why. We started with the tex mex eggrolls. To be honest it isn't AS good as the bang bang chicken and shrimp but close. If you can't take spicy then this is a great appetizer to get. For an entree I got the cashew chicken salad which a decent size. It can come in both lunch and dinner portions. The lunch size was plenty for me. I was going to get the tostada salad but unfortunately they do not serve lunch portions. The grilled chicken tostada salad is HUGE by the way. The other entree was the chicken enchilada. The sauce was really good. I can't remember if this comes as a lunch special/portion but it was the same price as the salad. We finished off with the mango key lime and Stefanies red velvet cheesecake. To be honest the red velvet cheesecake is a little overrated because the cake is slightly stiff. The trick is to order it take out and let it sit for 15-30 mins. It melts in your mouth after you do that. The food is good, the desserts are good, the drinks are good, the price is a little on the higher side (but expected), and its at a good location. The only downside is the wait.
(4)
Christina S.
I'm pretty sure that The Cheesecake Factory is in my top 3 for the best restaurants I have ever eaten at. The interior is so unique and lovely that it almost makes you feel like you are in an art museum. It makes for a really fun atmosphere. I usually like to start off with some of their great drinks. The strawberry lemonade is excellent, but I don't order it very often because anyone can easily succumb to a sugar coma after a glass or two. The passion fruit tea is pretty good, too, with a hint of fruit in it. I think you can purchase it from them, but I'm not sure on that. It's good enough to make at home in my opinion. If you are ordering an appetizer, order the avocado eggrolls. They are amazing, AMAZING. It can easily be served as an entree. Trust me, I will not steer you wrong. The sauce that comes with it is so good. Try them! Entrees I have tried recently are: Fish tacos- They are ok, nothing that I would order again. I'm not that crazy about corn tortillas, though. If you like them, you may like these. Miso salmon- Out of this world! I've tried to duplicate it at home, and it never turns out like theirs. It's a bit expensive, so it usually becomes the "birthday meal" for me when I go around that time. Roasted vegetables and goat cheese pizza- It's great to order when you are in the mood for pizza. I recommend! Obviously, most people go for their desserts...cheescake! I have tried a bunch of them over the years, and I recommend all of them. My favorite would have to be a 3-way tie between tiramisu, chocolate raspberry, and Godiva chocolate. Trying a slice of cheesecake is pretty mandatory there. It's the only time I ever actually order dessert from any restaurant. Oh yeah, the whipped cream that they dollop beside every cheesecake is the best I have ever had, ever. I recently moved away, and the nearest Cheesecake Factory is 6 hours away. Cheesecake Factory, come to Louisiana. Please?
(5)
Jason T.
Great food and generous portions, bit pricey. Awesome no sugar added cheesecake.
(4)
Burger G.
The Cheesecake factory was our next target for doing a burger review. One of the reasons was that I heard they had a Kobe burger. Let me get right to the meat of things sorte say. Right from the start I have to say the burger looked great. Everything looked fresh, well presented. Cutting open the burger was perfectly cooked just how I ordered it. Now, here comes the important part. Was my first bite the wow factor that I expected. Well, yes and no. I was looking for that, oh my God, this is Kobe meat. The cows that are feed only the best and from what I've seen on TV being massaged to make the meat nice and juicy. Hmmm, maybe I was expecting someone to come by and massage me while I'm eating this. I really don't know what I expected. But, it didn't happen. Now for the overall taste of the burger I have to admit. That was one great tasting burger. It was juicy, well seasoned, perfectly cooked. Everything a burger should have. Did I taste anything different? Sorry to say, I didn't. As from some of our previous reviews you can get some great tasting burger from regular beef. Would I recommend this burger to someone? Absolutely. It was a great, great burger. One of best I had and for this they get a high score from us as a 8 out of 10 for burgers. To read our entire review, please visit us at Burgergeeks.blogspot.com and check out our other reviews for the best burger in Jacksonville. Lucky for us Burgergeeks it just means, the hunt continues, for the holy grail of Burgers.....
(4)
Ali P.
The appetizers are the best here! We had the Sushi Tuna Ahi and the rest of them sounded very tantalizing. The crunchy noodles added superb excitement that flirts with your tongue. We got the kids corn fritters it had a lot of batter in it. Don't fill up on appetizers or the entree' wait for the Cheesecake! For my entree' I got the Jamaican Shrimp & Chicken with mango salsa with white rice. The blend of mango and cilantro was exquisitely delightfully with the sweet tang in the shrimp. Overall I felt I took a mini journey to the Caribbean with every bite! My sister had the beef ribs ( supposedly the best on the menu for $26.00) In my opinion you can buy it yourself at the grocery yourself and add some seasoning throw that in the oven yourself!!! We topped the lunch off with the Red Velvet Cheesecake. It's insanely suppose to be an " food orgasm in your mouth" as my sister said, but I would say the taste is "delightfully entertaining and expected at the Cheesecake Factory".....=) Good eating!!!
(4)
Alen L.
I'm shocked no one had reviewed The Cheesecake Factory yet. Located in the heart of the St. John's Town Center, it's a very popular spot to stop by for dinner and/or dessert and is typically extremely busy in the evening. Though I've had their cheesecake before, tonight was the first time I ate dinner there. We ate outside, where it was certainly less noisy and busy than inside. Though it was a bit chilly, the patio was heated, which was definitely a nice touch. The service was solid, especially when you consider that the waiter was obviously having a very long time and seemed ready to collapse at any moment. What amazes me about Cheesecake Factory is the sheer size of its menu. In addition to their beers, wines, and cocktails (which I didn't even look at since I don't drink), they serve a variety of dishes, ranging from hamburgers and pizza to your typical Italian fare, oriental pasta, seafood, and steak. With such a hodgepodge menu, I wasn't sure what to expect about the quality of the food. But my misgivings were soon alleviated. For the appetizer, we ordered the Crispy Crab Wantons (you might know this as crab rangoon). This dish absolutely blew me away. The breading was delicate and fluffy, the crab meat was creamy and practically melted in your mouth, and the accompanying sauce was a perfect compliment to the meat. As hard as it was to choose a main course, I decided to stick with another oriental dish and ordered the Thai Chicken Pasta. Again, I'd say that I made a good choice. It consisted of linguini tossed with sauteed chicken and topped with plenty of vegetables and a hot peanut sauce. The pasta was of the perfect consistency and the chicken was delicious. There was also plenty of it; I took home a little less than half of the dish and will be having it for lunch tomorrow. For desert, I got the Tiramisu Cheesecake. This blend of a traditional Italian custard and fluffy cheesecake served with whipped cream on the side was wonderful and a nice deviation from the norm. Overall, a wonderful experience. An appetizer, dinner for 2, desserts, tax and tip came out to $70.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch, Dinner Parking : Valet, Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Laura B.
For starters, we had a party of over a dozen. I realize that affects some things, like out wait time to be seated, so I won't get into that. My advice, tell your party to arrive earlier than you actually want to sit, be sure the majority of your party is present before putting your name on the list. They'll back list you otherwise. Here's what I ordered: passion fruit monitor (amazing), tomato basil pasta (too much garlic, not enough mozzarella), chicken picatta (decent), limoncello cheesecake (yummo, my fave), and tiramisu cheesecake (not bad). Now to the good, our server, Brent, was fantastic. Very patient and polite with a sense of humor. My drinks were always full and the food was timed great - even my take out meal. I also too leftovers and cheesecake home and he bagged them separately so the cake wouldn't melt. Much appreciated. He definitely boosted my fairing.
(4)Lawrence C.
Quick service from Andrew on to go orders. Better than relying on doorstep or grubhub!! The quality and quantity of portions and salads are great. Pricing is also very fair. I continue to be impressed by this chain.
(4)Stewart P.
There is really only one reason to go to The Cheesecake Factory, and that is for cheesecake. I've never really understood why people choose to frequent this place when it is overpriced and the food is poor to mediocre in quality and flavor. However, the cheesecake is great (because all cheesecake is great)! The only reason I actually stopped in for lunch was because a very gracious student gave me a gift card for the restaurant after I mentored her for a month. I've been to a few other locations in different cities throughout the nation and have had a similar experience (hey, at least they're consistent). I ordered the Louisiana Chicken Pasta (a horridly bland thing that I later found out has over 2000 calories!! - how!? The stuff tasted like nothing) that was aggravatingly disappointing. I love Louisiana and I love pasta so surely some sort of magic should have happened... but lets just say that it was très ennuyeux. It was an insult to one of the most vibrant areas of the country. As far as service was concerned, it was pretty poor too. Our server was working way too many tables for his skill level and wasn't managing very well. Service was slow and not all that impressive. The only thing that was great was the cheesecake... and let's face it, that's because it combines two of the greatest things known to man: cheese and cake. Voila! Ecstasy! Cheesecake factory is not the best cheesecake in the world but it is good and probably one of the better ones you'll find in Jax (although I can't be sure because I've never had cheesecake at any other restaurant in Jax so don't believe a word of that statement - I just assume that Jax isn't teeming with cheesecakeries). Anyways, go here for the dessert. Get your dinner or lunch elsewhere. It is way to expensive for crappy flavorless food that you could prepare better at home.
(2)Sandra W.
They have great food and great customer service I love buying their salad dressings! My favorite is Cashew chicken with rice! Not to mention their strawberry shortcake that's made with this huge biscuit Yummy!!!
(5)Jean L.
Even when this place is crowed, the service was great. It took our food no time to get to us and our server did great keeping our cups full. The Louisiana Pasta Chicken is always my favorite from here.
(5)Shenika L.
Cheesecake always the best food good I just like how close you can sit next to other guess food took a long time to come out other then that it was good
(3)Lisa S.
Good food and generous portions but the service can be mediocre. The blueberry, white chocolate cheesecake was amazing. I never choose to dine here, but if someone else chooses to go here, I will go along. We tried the meatloaf which was great but the mashed potatoes and gravy was the clear winner on the plate. My favorite appetizer is the fried veges, portabello mushrooms, avocados, and zuichini, sadly not as large of a portion as the other appetisers, but definitely worth a try.
(3)CJ S.
Located in the heart of the Town Center, Cheesecake Factory os your basic chain. I have eaten in this chain in NY, Jacksonville etc as a safe place when I did not know where to eat. However, the cheesecake is not New York Cheesecake by any standard. True New York Cheesecake is creamy, melt in your mouth and made with quality cream cheese and sour cream. Cheesecake Factory Cheesecake is simply ok. They cover their lack of quality ingredients (such as premium cheese) by utilizing half of the "cheesecake" disguised by peanut butter or cookie dough, red velvet et cetera. Those things should accentuate not make up half of the cheesecake. As for the dinners as Cheesecake Factory, they are your basic chain menu. They do not stand out as exceptional. However they are good in a pinch when other options are unavailable. I do not see where all the lines and excitement come from. Except perhaps because of the varieties of cheesecake. I prefer quality over quantity.
(3)Cecil S.
It was delicious, desert was great, no complaints at all
(4)Danielle C.
I hae been to this location a couple of times now when I go to visit friends in Jax. The first time I went I sat at the bar and just add some small bites. I also downed about 2 delicious frozen bellinis. Service was decent. They were pretty dead that afternoon. I think the staff was pretty bored, so they weren't too attentive. But my water got filled up every time it was half full! I did go here for brunch on Father's Day. Why? Well, because I wasn't home for Father's Day, and we were hungover and wanted foooooood! This trip was less enjoyable. We had to wait to be seated for about 15 minutes--which was fine. We got there right there right when they opened, so the got a bit rushed. Once seated, however, we had to wait for about 30 minutes for our server to come over and take our drink order. He was nice, but couldn't handle the amount of tables he had and seemed completely overwhelmed. We got our drinks, but it was difficult to get refills. After ordering, our food took awhile. So we gobbled down 2 servings of bread. I had just ordered some eggs, bacon, and potatoes. It was decent, but the potatoes were TOTALLY overcooked. Basically, getting anything extra from our waiter was incredibly difficult and after awhile we just gave up. I understand it was a Holiday and they were busy, but a chain like this should plan better for these instances. I have gone to better locations in Miami (shocker). Also, the restaurant was not very clean. The floors looked like they hadn't been swept or mopped all weekend.....which is strange because they had just opened when we got there. Oh well, its fine to run here, but we know what we are getting!
(3)Justin J.
Server was rude and couldn't stop laughing for whatever reason, everyone else was given bread except for us. The guy who brought out our appetizer sat it directly on our menu and was very rude. Horrible service, we asked for the check after our appetizer and left. Food's usually great but I don't think we'll go back to this location again.
(1)Mai N.
Gluten Free Cheesecake is a must! Great service and food is delicuous. Recommend ordering the turkey burger gluten free!
(4)Nyla S.
Our first double date took place two weeks ago. It was a Saturday night and of course we chose the worse day to go to the cheesecake factory. It was packed wall to wall, and outside so we had a hour wait. Our waiters name was Tre(something) he wasn't really attentive to our particular table but showed his other customers great attention. For that he lost $20 off his tip. The food took some time but our great conversations overlooked that small details. We had the spicy chicken nachos for the appetizer and they were amazing. Definitely enough to share with four ppl. We also ordered a Thai dish, the gumbo, meatloaf mashed potatoes and macaroni and cheese, and steak. The food was very good, we all seemed to like each other's more than our own. Cheesecake selections: Plain, Turtle and two Red Velvet cheesecakes. They were amazing, of course, I mean it isn't called the cheesecake factory for nothing. Go in the morning/afternoon time to avoid the rush of the night owls. Other than that it's truly a great experience.
(4)Cathrine C.
I came here for my wedding reception and it was kind of a pain getting it set up, but they made it happen. We did their "call ahead" seating, which doesn't work like a reservation and you need at least 15 people in your party to be seated in a big space. WELL, in this case we had 25 and they made it work for us on a Saturday at 430pm (THANKS GUYS!!!!). Everyone we said that was going to come, came. And it was wonderful. The customer service was great and they kept our tables full of food and our glasses of water, soda, and wine full. Appetizers and food came very fast. They may have been trying to get us to go, but we took our time, after all, my family did spend a lot of money there for everyone to eat. I think heading OUT of the restaurant was the WORST. It's so packed and everyone is just standing inside waiting to get seated. It's a pretty noisy restaurant too, but it's because it's so open. I had a great time with good people and yummy food. I ordered the calamari, the BangBang Chicken and Shrimp (HUGE PORTION, good for like 3-4 people), and a pina colada - DELICIOUS. ALL OF IT, DELICIOUS. I have never been let down by Cheescake Factory. Worth the wait for sure. Just shop around while you're waiting.
(4)Nick J.
Well...I feel like curling up in a little ball and dying a very happy man..One of the best meals I've had in awhile..The service was very nice and fast with prices that were worth every penny. Deff would go back if in the area again
(5)Sumi W.
I feel like Cheesecake Factory alone has gone downhill. Not how it use to be. With that being said I got food poisoning from eating the red velvet cheesecake at this particular location. My other friends got food poisoning as well, and they had other kinds of cheesecake. I contacted Cheesecake Factory to inform them and they never responded back to me. Rude! I will never eat your cheesecake ever again!
(2)Khondker I.
One of my favorite place to eat. Kale salad rocks. Great menus to choose from. The service and quality of the food is excellent. Went there multiple times , can't get tired of it. Go with your friends and family and enjoy the fine dining.
(5)Daisy D.
It may be a big chain. It may be a big restaurant. And it definitely has a big menu. But it's consistently delicious and that wins big in my book. On one of our recent trips to the Town Center we decided to pop in to an old stand by; we opted to grab a seat at the bar rather than wait for a table. We ordered the salmon firecracker rolls to start. They are one of the highlighted items on the 'lighter options' menu. Definitely a tasty option and I loved that they weren't rolled in a heavy wrapper. Just the thinnest of wrappers that provided just the right amount of crunch. It's perfect for two people to share because you each get two pieces. For my entree, I went with the Eggplant Parm Sandwich. Definitely a knife and fork kind of sandwich as it is top heavy with eggplant. My only complaint about the meal would be the preparation on the eggplant. I've learned to salt my eggplant (multiple times) at home to pull out all the excess water. It helps it not be as spongy in cooking. While I still ate every bite, the eggplant was approaching spongy. The sammie is so large, I had enough leftover to repurpose half my sandwich into a whole second sandwich the next day for lunch. Pressed eggplant held up very well. We skipped on the cheesecake this time, but it didn't stop us from drooling over the menu. One day I will play it smart and order a small appetizer and a piece of cheesecake. One day...
(4)Juan V.
Great food and great service. Didn't wait long. Received great service from the waiter. Good selection of food.
(5)Jasa S.
Not bad but not incredible. Even the cheese cake to go was just "ok". I will say the lettuce wraps as a meal were the way to go. They were so good. Daughters pesto pasta was ok Hubby's Cajun dished him sick
(3)Julie B.
My husband and I really love this place. We eat out every Friday and Saturday and this place has quickly become our favorite. My husband orders the Steak Diane with mashed potatoes and I love the Chicken Piccata with angel hair pasta. I always order a small salad with it. They never disappoint us. They are always packed, but turn tables quickly and food arrives in record time. We really love this place. Oh, and service has been on point. Drinks remain full, servers check in often. And the bread is to die for!
(5)Valerian L.
I will start by saying that their reservation policy is.... Well strange. We called them yesterday to make a reservation, which they let us. But we were running late and asked to have it rescheduled, but then they told us that they don't take reservations. Keep this in mind. Either way, the food was okay, and the Raspberry Lemonade I had was delicious, but way too sour. The entree was definitely not worth the price. The cheesecake though, that was good. I had the 30th anniversary cheesecake (á la mode) and it was spectacular. Cheesecake Factory owns it's cheesecake pedigree, but the food itself is like a pretentious version of Chick-Fil-A: well praised, but actually overpriced and not worth it.
(2)Annie K.
We decided to make a visit to Cheesecake Factory tonight. We were both craving it and it sounded like a fast easy dinner that we both enjoy. It ended up being not so fast but ended well. When we got there it was quite a surprise even for tomorrow being a holiday that it was jammed packed! They told us that it would be 20 minutes at 7:15. By the time I pager went off it was 8 o'clock. Thinking that we were being sat 45 minutes later we then waited another 10 minutes to get our table. I do understand the uncertainty of never predicting how business will be in a restaurant but a fair judgment of giving wait times is only common curtesy. When we were sat we noticed that we were sat in a section that a large party just got up so the poor server got quadruple sat with four two top tables. I completely felt for how he was feeling because I know how it is as a server to be in this position. He definitely didn't let the challenge stop him from delivering great service. We ordered both our favorite dirty martinis that are always delicious with fresh Blue cheese olives. We also ordered our favorite appetizer the shrimp spring rolls with a delicious peanut and ginger dipping sauce. My husband always gets his favorite pasta Da Vinci and I decided to try something new the luau salad which was absolutely phenomenal! The salad was enormous it could've fed four! With excellent flavors of mango, macadamia nuts thin sliced chicken all layered on crisp wontons with a sesame drizzle and green onions and green beans it was all so fresh and delicious. I will definitely order it again! Not to mention it will be lunch tomorrow! Overall the dinner was great and like any other dinner at cheesecake that leaves you very full and no room for cheesecake lol I guess you always have to expect this place to be super busy because obviously they're doing something right there food is always great and the services as well.
(4)Diane A.
Service of wait staff and front hostess is fine it's the horrible cooking. Today was their off day esp since it wasn't busy when we came in, we were one of the first. Considering being the first customers today it took considerably long to get our food. Parents got their food and they both had side orders of potatoes and both side orders were burnt, overlooked, & had the taste of burnt. Moms toast were well done and also burnt! It must be "burn the food day!" I got the chicken katsu which was good except the jasmine rice was overdone and hard. I've been cooking jasmine rice since I was 11 yrs old and my 11yr old self could've made better jasmine rice. The rice today was stale and hard! It'll be a while till I come back here. Maybe it's their off day but you wouldn't think so bec we were one of the first today to visit so it should be good. Oh well....
(1)Shannon S.
I definitely enjoyed myself here. The food and staff are amazing! The wait was no more than 5 minutes. The seating can be a little weird but if your a social butterfly, you can handle it. I ordered steak Diane and it was perfect. The portion sizes were good for the price. The cheesecake was the real treat though. We ordered an original cheesecake with whip cream and fresh strawberries. I think I died and went to cheesecake heaven
(5)Athena R.
I'm finally writing this review now (a few months after my visit) because my dumb phone was in service at the Sprint in the town center. My boyfriend and I were enjoying our day of errands and I begged him to let us go to Cheesecake Factory because I've been dying to go. I love cheesecake and apparently they also have regular meals here, too. Whodathought?! So, after trying to find parking in a very full Town Center we were the first people there. They open right at 11 am and we were seated right away in this big whopping table. I felt so tiny in the booth. We started off with the parmesan-garlic cheese bread with the marinara sauce for dipping and a tortilla soup. The tortilla soup had a spicy little kick to it, but not enough to make the mouth burn too much. The bread was delicious, aside from the original bread they usually provide to snack on while you're waiting on your food. My boyfriend ordered the chicken parmesan sandwich with French fries. I had the herb crusted filet of salmon with asparagus and mashed potatoes. The portions were generous, and by generous I mean there was no way I finishing that AND eating a piece of their fabulous cheesecake, too. The chicken parmesan was perfectly cooked on the most deliciously toasted French bread. The French fries were on and nothing spectacular, but still filling. The sandwich was delicious. My salmon was cooked to flaky perfection and the zesty lemon sauce made for a perfect complement to the herbs it was seasoned with. I really enjoyed the mashed potatoes because I like the chunks of potatoes and the skins mixed into the creamy goodness. I thoroughly enjoyed my food and will be looking forward to exploring the rest of the menu. I, of course, being the cheesecake fan that I am HAD to order some. I mean, it is, after all, the cheesecake factory, right? So after perusing the long list of over 30 flavors of cheesecake I finally decided on the White Chocolate and Macadamia Nut cheesecake. *drools* it was the most decadent cheesecake with a delicious flavor I've ever had. I was floored and definitely ate EVERY bite of that delicious dessert. The server was very nice and she suggested a lot of great choices when I had trouble choosing my lunch and my dessert, and I went with both of her suggestions. She was right on the money. I will definitely be coming back because the service, The food, and the environment were absolutely top notch for me.
(5)Kate W.
The food is never a let down. Would be 5 stars if they could do something about the length of wait and how crowded the entrance area is due to the amt of people. Nachos were just plain delicious! Could have not shared...but it was plenty for 4 people. Chicken madeira is delish! My husband got the pork chop and was disappointed in the mashed potato ( too dry). Louisiana chicken has great flavor but the breading is a little different. Stuffed chicken tortilla are wonderful too and the corn cake that comes with it are yummy!!!
(4)Gabrielle J.
Salmon Genovese--THE BEST THING I'VE EVER EATEN! The cheesecake was divine of course...love the romantic atmosphere. This is definitely one of my favorite restaurants in one of my favorite places, Jacksonville!
(4)Michael H.
My wife loves this place. I just never gave it a fair chance until today. The menu has a huge selection. I wanted to try everything but could not afford it :) I couldn't believe the rib eye steak only came with fries and was $27!! Say Wha!?!? I went with the hamburger which I would never order at a restaurant because, well, I'm at a restaurant. It was the mushroom burger. The burger was cooked perfectly, medium rare. Unfortunately the dang thing was just too darn soggy. My bun was falling apart before I could even get my mits in it. The lettuce they used for it was shredded lettuce. Really!? I asked for extra lettuce and maybe they misunderstood me for shreddded? The martini was great. The cheesecake should be as well. I love their bread. Yummy :) atmosphere is nice and noisy where we can talk without sounding too loud because I am. Service was great. Probably could have done without the LONG wait before we got a seat but not their fault. Wish they could have texted me when our seat was available so we could walk around town center a little.
(4)Mariko S.
All time favorite HUGE amount of drinks, food and cheese cake selections. Page after page after page. I need at least 10-15 min. They also give you many "skinny" menu. Low calories in drinks , food etc.... Their breads are awesome especially the brown one. The portion is perfect for lunch and dinner. Price isn't bad either. I love their angle hair shrimp spaghetti. And Asian pair martini is the BEST! not too sweet just perfect ! I never had room for cheese cakes. It is a HUGE slice if you order a piece ! Servers are great. They sang birthday for my friend. If there is a birthday, you can either get a free ice cream with candle or a slice of cheese cake and they will write happy birthday around the plate with candles and sing . For a busy night or lunch hour, I will recommend to call ahead or you will be waiting for a while.
(5)Deprina G.
I love there Oreo Cheese cake and I go on National Cheesecake day. They never have coupons and is always too expensive but with the large portion they have it is worth it. I only go here on pay day.. Free Pay day. ( ya know no bills due) You can't be made about the price when you still get good service and food. I ordered a Large BBQ chicken salad ate on it for 2 days. My fiance could eat his for 2 days also.
(5)Matthew S.
We were seated after a 30 minute wait. Which is fine because it was a Saturday night. I opened my napkin roll up to find someone else's soup/ meal still on the spoon and none of the silverware polished. I asked for another roll up to find that only one fork that was useable. My meal comes out with a nice little hair mixed in, something I did not ask for. Manager came out and cracked a joke about it because he was bald. NOT FUNNY! Then to my surprise I had to pay for my entire bad experience. Very disappointing from a fellow restaurant manager!
(2)Travelwriter_Tom J.
5-Star cheesecake and 3-star dining experience I've thought about what rating to issue this place for 7-years. And I've always struggled with my decision. That's because there's a stark difference between the "cheesecake experience" and the "rest of the restaurant" experience. In short, if you go for the cheesecake, you'll experience is a 5. Otherwise, this is just an average restaurant. Details Seven years ago, I ate at this restaurant and left feeling something was not quite right about the experience. Off and on since then, I've visited when in the area. I've always come away with the same feeling. This has been my experience every time I eat at this restaurant. And I keep going back thinking that my next experience will be different. Partly, that's because my experience with this chain has been good elsewhere. We've all been there. At one time or another in our lives, we've eaten at a restaurant and left with that "something is not quite right" feeling. Either the food is tasteless, or "off", not fresh, --- but not quite right. And sometimes it is difficult to pin down what exactly is wrong or where improvements can be made. This raises a question: how does one rate a place that is "not quite right"? An experience between 1 and 5 is average. Hence, my 3-star rating. I ordered a cup of coffee and a club sandwich with a salad as a side recently. The coffee was burnt and I sent it back. That was an easy call. Either coffee is burnt or it isn't. Foul tasting coffee usually stems from unclean brewers (white vinegar folks!) or leaving a pot coffee too long on a heating element. The club sandwich was beautiful. The toast was just right. Each section was chock full of meat and veggies with a skewer through the middle. But they were tasteless. My immediate thought was, "why do I keep coming back?" The salad was OK but there was something off about it too. It was drenched in blue cheese dressing. Perhaps this was the problem? I can't say. My wife ordered the lettuce Mexican tacos for lunch. She reports they were OK, not great. The good news? The Peppermint Cheesecake was excellent. When we left the restaurant my wife said, "well, that was a waste of $40. The only reason to go there is for the cheesecake". And that's what we've resolved to do in the future. I want to give this restaurant a 5-star rating -- truly I do. I've written my consistent, visceral reaction here for the first time after visits over many years. Usually, when I write less than stellar reviews, I try to leave tips for the restaurant to consider. I wish I could be more specific here. Go for the Cheesecake and you'll get a 5-star experience. With all else, lower your expectations. To be fair, I haven't tried all 200+ offerings. Those I have tried, spanning salads, pizzas, heavier dinner-like entrees, to breakfasts are just OK at best. I'm resolved. This is a 3-star dining experience.
(3)Darrah R.
Great stop for lunch or dinner. I recommend the turkey burger for lunch and the cashew chicken for dinner. The cheesecake slices are huge! Definitely enough for two. Friendly service and atmosphere. The menu is ginormous so really hard to choose. Note to corporate, men don't like ordering from a menu where everything has skinnylicious in the name.
(4)Kayla V.
Went here yesterday for me and my boyfriends six month anniversary, a bit before the dinner rush. We have both been to the Cheesecake Factory before at different locations, but this experience was especially lovely! Our server, I believe her name was Laura, really took her time with us and was very nice and funny. We had the chicken pot stickers as an app, they weren't the BEST I've ever had, but they were still pretty good. My boyfriend had the Orange chicken and its a huge portion! Really yummy. And I got the Steak Diane. It was cooked perfectly to my liking and the sauce it comes with is amazing! Definitely recommend this dish! Some of the menu items do seem pretty pricey for what you're getting. We didn't have time for dessert, but overall the meal was very relaxed and enjoyable, would definitely suggest this location.
(4)Erik C.
My wife and I have been here twice and both times, we have not been impressed. First off the menu, decor and cheese cake are great. The problems are elsewhere. Don't bother coming here on a Friday or Saturday because you will wait hours for a seat. The place is as loud as a school cafeteria on these nights so conversation is not a easy thing. Service is a little slow (Monday) and dispute them messing up my drink, the waiter laugh without even asking to fix it. The food is not all that good, at least what we ordered both times were not and my steak was burnt black on the outside and underdone on the inside. I asked if they had sauce like cream of mushroom or brandy sauce to top my steak with and the waiter snarled and said "properly cook steaks don't need a sauce to make them taste good". Strange, most high end restaurants with chefs cooking, prepare steak with sauces! My ribbye was served with single side of French fries.... Nothing screams classy, like fries with your steak and no other sides. I substituted them for mash and was charged 3$ without them telling me. Mash was blane with no flavor at all. I ordered a few drinks at 12.50 each which my same drink at a high end place only cost 10.50. Tab came out to 105.00 in the end. Overall, the place is not terrible, but for the price, I can did much better.
(2)John H.
Came here the night before when they were super packed, and the waiter was very attentive and helpful. I ordered a Fettecini Alfredo With Shrimp and it was delicious! I came back the next day after some shopping and ordered the same dish, and it didn't taste good at all, there was only 6 or 7 pieces of shrimp in it, and after eating for a few min I chewed into a piece of plastic mixed in with the food!! I was disgusted and informed the waitress. The manager came out after a few min to apologize, and stated that she did some research and found that it was a piece of plastic from the bag that the pasta came in. The manager was kind and apologized sincerely, but I will not be returning to this restaurant again. I am very disappointed with the quality of the food the second day and finding plastic in my food.
(1)Jenny Mai D.
I've been to a few Cheesecake Factory and I got to say this one does not live up to the restaurant's reputation. My family (cousin and her kid) and I had the Bang Bang Shrimp, fish tacos, and chicken enchiladas. I wasn't impressed with the Bang Bang shrimp at all, presentation wise and taste. The sauce was too tangy and not enought shrimp. The fish taco was the most depressing. I've had many fish tacos in my life and I got to say that was one of the worst. The taco wrap fell apart after one bit because the fish was probably placed there right of the grill without letting it drip away the water. The garnish for it was sadly not fresh. I mean my avacado looked lit it was cooked which is never good on a taco. I can say the enchiladas were the only thing I thought was decent because the cheesecake did not live up to expectations.
(2)N G.
Long wait to be seated. Food is kind of bland and presentation is not so appetizing. Cheese cake was good but OVER PRICED for a small piece (compared to the slice I got the last time. I didn't notice until I got home). Waitress was very accommodating. There are better restaurants around this area for less price and shorter wait time. Better dessert bakeries around the area.
(1)Alan L.
This is a breakfast/brunch review. We were looking for somewhere nice-ish for breakfast/brunch that opened earlier than 11 am and Cheesecake Factory was about the only option. We've mostly given up on them for dinner - crowded, noisy, overpriced, unhealthy, cheesecake doesn't seem as good (Capital Grill cheesecake blows it out of the water, but I digress...). We arrived early to be seated right away at a very small table for two right against a wall - should have asked to move somewhere more comfortable since they were empty. Service was mediocre at best, mostly indifferent. Not bad, just not very good either. We both had the French Toast Napoleon (one with, one without pecans). The French bread toast was perfectly cooked - crispy outside, soft but not squishy inside, with a flavorful chantilly creme and numerous sliced strawberries. The butter syrup was also good, though not much was needed. Very tasty French toast, and I'm a French toast snob. Not my favorite ever, but a fun twist and one I would get again. Bacon was good and thick enough but a little on the floppy side.
(3)Hugh P.
A wide selection of food and always on point. I like the friendly atmosphere and the high quality of service. The steak, Jamaican jerk, and salads great. You might have to wait but you will be happy you did. Godiva Chocolate Cheesecake is to die for.
(4)Rick D.
Tonight I had the mushroom soup with a turkey burger and salad. The food is always good here. Seems like this is a standard to provide exceptional food across all locations. I normally do not order cheesecake due to my healthy lifestyle, but I enjoy their turkey burger.
(4)Chloe S.
The Pasta Da Vinci is superb, I loooovvveee this dish. The cheesecake selections were great... the wait was 45 minutes... I guess you have to wait for great things
(4)Amanda C.
The cheesecake factory is a fun place to go eat. Their menu is HUGE, it's like a small book. It's cool because they have so many options, but if it is your 1st time it will probably take you a while to decide what you want. I had a mojito last time and it was really yummy and refreshing. For my food I ordered some breaded chicken, I think chicken a pana or something like that, and the cream sauce they use is delicious. The thing I don't like is that it is always packed, always! Weekends are even more so. Luckily we got one of the tables in the bar area where it is just first come, first serve.So it's not really a place to go for an intimate dinner or anything since there are so many people and the tables are close together but it is good food at reasonable prices. And of course the cheesecake is amazing!
(4)Linc A.
It is difficult for me to give a 1 star however this place deserves it. They might have good cheesecake but the restaurant was a fail. Never again.
(1)Amanda N.
We stopped in for lunch bc those dinner portions r nuts. I got a pasta that I can't pronounce lol but had chicken carmelized onions peas bacon capers etc. soooo good. Only complaint is we both though our two different pastas were too salty. We were sucking down water. Of course had to get a cheesecake. Got some extreme one w like german choc coconut etc and holy cow I'm glad I wore a dress bc I'm sure I would have popped a button. Btw lunch portion was still huge.
(4)Lina M.
Great food, usually too many choices! Not a bad thing. I haven't ever had poor service until tonight when I was surprised by the actions of my waitress Rebecca. Though she was kind and refilled our water and bread often I was surprised when she tried to cover her mistake and not put more effort into getting my food right. I ordered the salad with ranch on the side. The salad came out with the usual vinaigrette mixed in and she told me that she would bring me ranch in a sec and I could drown the salad and not taste the vinaigrette. You're kidding right? Thanks for not suggesting that you should take it back immediately. If I wanted vinaigrette on the salad I wouldn't have asked for a different dressing altogether. I had to tell her that she needed to take it back. That was weird. :-/.
(4)John S.
Great food and great service! I know of places to get the same caliber of food for cheaper prices though. I really don't like that if you are a party of two they sit you at tables where you feel uncomfortably close to the patrons that are seated next to you. The menu is huge and diverse so if you usually have difficulty deciding what you want to order I would recommend pulling up their menu before you go. I would have give this review 4 stars but the seating arrangements are big deal for me.
(3)Trika R.
I really like this place, husband and I came here last min during the evening on a weekday and it wasn't packed. The food was really good along with the atmosphere. If we lived closer to this location we would visit it often.
(5)Susan P.
This is my third or fourth visit to the cheesecake factory. They originally put us in this itty-bitty table right near the doorway but the waitress was very astute and noticed that we didn't really fit in there so she moved us to a booth. It was a Friday night at perhaps 9 o'clock so it was crowded but there was no wait. We ordered the fried avocado, zucchini and Portobello appetizer which was shockingly good. It's so simple but I never thought to fry avocado and it just explodes in your mouth with flavor. I also ordered the crab dip which was not so good. There was a good amount of crabmeat in the dip however it was probably overcooked so it was crab and cheese and possibly mayonnaise and it was very greasy. It was served with a handful of basically homemade croutons This could have been so much better if executed correctly. We ordered two frozen drinks which turned out to be $10 apiece which is kind of expensive for Jacksonville for not really high-level alcohol brands. For dinner I ordered the Thai shrimp and chicken. The taste was quite good although they poured a ton of pepper on the shrimp which made it distracting. The presentation was nice and the food was good but probably because it was so late it appeared that the cooks were just on autopilot. We also ordered a shrimp pasta which was supposed to have fried shrimp and a lemon cream sauce with Fettuccini noodles, mushrooms, and asparagus. This also appears to be a victim of a tired cook. The flavor of the sauce was okay but the noodles were very dry and the shrimp appeared to be dunked in a batter and then sautéed in a pan. The results of that is that one side was crispy brown the other side was basically still soft batter The waitress noticed that I could not eat the shrimp from my Thai chicken and shrimp because it was just way too spicy completely covered with pepper, and she offered to take it back but I didn't want to get any "special sauce"... For dessert we ordered blueberry cheesecake with white chocolate and the DuLce de Leche cheesecake. Both were exceptionally delicious. I also ordered the double chocolate cheesecake to bring home to my son and he said it was excellent also it was thick and rich and chocolatey. All in all it was an adequate dining experience but the waitress was great. I might come back there but I would not order the menu items we ordered except for the fried zucchini avocado appetizer. Price for 2 drinks 2 apps 2 entrees and 3 cheesecakes was $110 before tip. Next time I'll stick to apps and cheesecake only.
(3)Ouida P.
BLASPHEME!!! They no longer serve the veggie pizza!!!! Curses upon the menu demon!!!! Ok. This is still one of my favorite restaurants. The service is great. The cheesecake is delicious. And the Renee's Special is faithfully good and filling for less than 12 bucks. WhaddayaGonnaDo?
(5)BS B.
Good food but I think it's a little bit pricy.. Try the Ahi Tuna salad it's delicious Another think.. The place busy.. So u should wait for awhile till you have seated
(4)Michael G.
Delicious food with HUGE portions. Plan on splitting a meal or else plan to take a bunch home. The cheesecake is going to be a wonderful finish to the meal. And the menu is endless - there is something there for everyone :) If it were a little bit more affordable, my wife and I would go more often.
(4)Cari B.
Consistently good . Cheesecake Factory has a extensive menu and while I haven't tried everything on it the things I have tried have all been consistently good . I love their skinny licious menu . I've tried the pasta , tacos , salad , chicken and hamburger off this menu and never was I disappointed . Actually had a hard time believing these could be low calorie meals and lets face it you're going to have a piece of cheesecake so it never hurts to save some extra calories for that . Now that we're on desserts I mean come on its Cheesecake Factory of course they're fabulous . My all time fav is the blueberry white chocolate truffle cheesecake . Mmm mmm soooo good . The chocolate fudge cake is a close second . I always sit at the bar for the best service .
(5)Sayaka B.
this place was busy,,, I had to wait for my dinner about 4mins..On my Bday!!!! the manager offered free desserts so I really don't complain about the wait but they need to train the server more.
(3)Rachel P.
I am from a small town in ohio and we don't have a Cheesecake Factory near me , but we love the Cheesecake Factory! The Chicken Alfredo is spectacular ! Conner was our waiter and was fantastic as well ! Made me feel as if I was at home & just great ! I recommend the Cheesecake Factory to anyone . A little pricey but well worth it!
(5)Al N.
This place plays on a higher plain than most. This location doesn't disappoint. I had the texmex rolls whicb were as good as ever. The establishment seems disorganized in comparison to other locales. The chocolate mousse cheesecake is beyond pleasurable. Overall good, could be cleaner.
(4)Chetri D.
I'm expecting to have a good meal as it's usually ok, not the one on Waikiki but oh well lol. There seems to be an issue with the customer service end of things right from the get go though. A little Chef and hospitality advice for our waitress, get out if the restaurant business and stay out if you have absolutely no common curtesy or don't want to be at work.
(2)Debbi C.
It's good food and huge portions but the menu is sooooo big and there's always a wait for the food. Even if you tell them you're in a hurry, For taste they get a solid 3 1/2 but the wait after you sit is crazy. Try the avocado egg rolls.yummy!!!
(3)Theresa P.
Chicken Maderia was to die for. Waitress said it was their best selling chicken entree and I can see why. Mom ordered shrimp scampi and was not thrilled with it. It is not your typical shrimp scampi with white sauce. Mom said it had a tart taste. The shrimp that came with it were huge.
(4)Bonneil K.
Delicious cheesecake. Highly recommend the Red Velvet Cheesecake. Slice portions are huge, and every bite of the cheesecake was heavenly.
(4)Renee G.
Steak Diane best thing on menu with side of onion rings then for dessert chocolate mousse cheesecake
(5)Craig E.
I have eaten at a couple of Cheesecake Factory locations between NY and Florida, and they are all pretty consistent. Food quality is always good, although often unremarkable. That said, I have to admit I am not one to frequent what I call restaurant "factories" - large corporate chains where there is always a wait of some length, too many noisy people, etc. On this particular outing, we arrived for dinner around 6 and had to wait a short time - 5 -10 minutes. We got crammed into a very small table for 2 in a row of small tables with constant traffic behind us in the aisle. One of the reasons I don't like these huge restaurant factories....... Drinks and appetizer course were delivered promptly, and we enjoyed the Vietnamese shrimp summer rolls - although it was hard to find any shrimp in them. We've had much better at our local Thai restaurant. Dinners were Bang Bang Chicken and Shrimp with brown rice, and Fish Tacos with cilantro rice and black beans on the side. Both dishes were cooked right and the portions were generous. The tacos were in soft corn tortillas, with a fairly substantial piece of fried fish in each. A little lacking in seasoning, but good quality. The brown rice made the Bang Bang plate more interesting, better texture than plain white rice and the sauce had a good balance of seasoning and mild heat. However, if you have sampled the Bang Bang shrimp at a Bonefish Grill restaurant then Cheesecake Factory doesn't quite make the grade. The Bonefish version is killer, Cheesecake Factory is just ok. Of course, if you are eating at Cheesecake Factory - what do you have for dessert? We had a piece of Reece's Peanut Butter and a piece of Lemon Raspberry Cream. Hard to beat - they were everything we expected. Then again, $7.50 for a slice of cheesecake? We're not going to do that very often. Bill with tax and tap went over $80. So, overall we enjoyed the food but think it is overpriced for what it is. You can get better quality at independent local restaurants for less - except for the cheesecake. If you like to spend too much in a crowded noisy restaurant for food that is decent but not exceptional (once again, excepting the cheesecake) - by all means go ahead. Its not bad.
(3)Carter R.
When my friends wanted me to go to the Cheesecake Factory 3 years ago, I saw the menu and immediately answered with a resounding "NO." With an EPIC NOVEL as a menu, how can a restaurant possibly make any of the dishes properly??? (I am a Gordon Ramsey fan). I ate there today, and I was so wrong. The fried mac and cheese was the best I've ever had, and INSPIRED ME to undertake a cooking project at home. My Steak Diane was perfectly seasoned and perfectly cooked. I have a great deal of respect for any chef who can season *AND* cook meat to such a high degree of accuracy (As a scientist, I was hypothesizing how I might be able to measure the concentration ratio of salt to meat to achieve such a perfect balance, and then if that formula could be extrapolated to ANY meat, or just with beef???) I tasted the "Chicken and Biscuits" that my companion ordered and it was served with the most savory and delicious gravy I've ever had in my life. Then I had the Red Velvet cheesecake. Look, guys...I know it's frozen cheesecake. I don't care. It was G-D delicious and plated beautifully with a tuft of fresh whipped cream on top. Flawless meal. Top-notch service.
(5)Phuong N.
There is always a line, or at least everytime I come here. Servers were very attentive and nice. The foods seem clean and taste very delicious. Their cheesecakes are always a must to end your meal!!!
(5)Jamie I.
For a chain restaurant it's pretty decent. I'm a big fan of the sweet corn tamale cakes - even found a copycat recipe and tried it. Portions at this place are outrageous and I always end up taking at last half my meal home. The addition of small plates to the menu was a nice touch. My last visit was during a hot summer day and I didn't want anything too heavy. My friend and I shared the kale salad, tamale cakes and lettuce wraps. The kale salad was kale, cranberries, apples, almonds and green beans in a creamy dressing We both really liked it. The tamale cakes were fabulous as always. And we barely touched the lettuce wraps. I took the rest home for later. I was tempted by the caramel macadamia nut white chocolate cheesecake but resisted. Frankly I find many of the cheesecakes too rich and can only have a few bites. The restaurant was busy as usual but just a few minutes wait so quicker than normal. Service was particularly slow. I don't know if our server was overloaded or if we were a "cheap" check and got ignored. I waited way longer than I like to get a to-go box and the check. I'll also give this warning - be careful when paying with a credit card. Both my mother and I had card numbers skimmed months apart from each other immediately after using them at Cheescake. And both cards were higher limit credit cards that had not been used for a couple weeks prior to usage at Cheesecake. My mom's card was duplicated and fraudulent charges made within two hours of paying. My card was used within three days in Europe to buy about $2k worth of airplane tickets. Both of us never had card numbers stolen before nor have we had an issues after. Frankly, I think it's too similar to have been a coincidence and while I have absolutely no proof, I believe some servers were involved in a skimming ring. I called management both times and was brushed off. Obviously I've continued to go to the restaurant since I was there a couple weeks ago, but now I always use cash.
(3)l b.
Service was great. We loved Pippi!! I'm such a food snob so I really should not have gone here for lunch. But alas, we were in fake America, commercial, capitalism at it's best, Saint John's Towne Center in Jacksonville. There, you are surrounded by everything perfect. I digress. The food is fine. It's a chain restaurant. And this one, though they make the presentation very pretty, it's just okay. It's nothing too special.
(3)Pinky P.
I would give it 4 stars but the wait time is just ridiculous. The food is good with a good size amount of portions. It's always so crowded, so at times you have to raise your voice to talk especially on the weekends and in the bar area. I do think that their prices are a little high and their menu reads like a book- just a little busy. I do like that they have an assortment of cheesecake, hence the name- The Cheesecake Factory! Every time I've gone there the servers were all really polite and attentive. I think the ahi tuna salad is awesome as well as the carbonara. This is good place to take your family and groups of friends.
(3)Amanda S.
If you're going for dessert, you will not be disappointed and I think that obvious for the giant case of cake in the lobby. Food can be hit or miss and pricey. Go off normal meal times for less of a wait. Always loud, not great for conversation
(3)Ryan R.
Had an absolute terrible experience tonight at this restaurant. My wife and I waited over 2 hours in the cold for a meal that was sloppy by any standard. My burger was burnt to a crisp when it arrived, and my wife's shrimp had greasy, oily batter just falling apart. She also ordered a smaller portion of soup than what she got and charged us for. The only upside was the quality of our waitress. I will never bring my wife there again. They simply can not handle an extremely busy service. Shame
(1)M C.
Ok, here's the review from the night before! As it turned out, the wait really wasn't too long.. About 15 mins. We asked to sit on the patio and got a great waitress - "Samantha". She was VER attentive but not up our butt. We had a couple Firefly martinis, and had crab cakes as well as the guacamole. All were just fine. We had cheesecake for desert - who goes to Cheesecake Factory and doesn't have cheesecake? So we had, Keylime Cheesecake, and the Anniversary Cheesecake. Samantha was excellent and made our visit really nice.
(5)A. M.
This not the best location - it's somewhat dirty and the wait staff is extremely unprofessional and not well trained. Ordered an appetizer that never arrived - didn't even receive an apology. Chicken dumplings were overdone. Would not return to this particular location.
(2)Bryan W.
I can't stress enough for people to do their research before eating here. The menu is probably the biggest menu I have ever seen. With so much variety it could take awile to look through and decide on what to eat. The prices here are very good if you don't go crazy on dessert and drinks. Those are the areas they over charge in my opinion. This place is always packed so I reccomend getting there early! Some things I have enjoyed there: The buffalo chicken stuffed appetizer Mac and Cheese burger Lemon Chicken Tiromizo Cheesecake
(4)K S.
Their cheesecake is always good, but I really just can't go there for dinner anymore. They are overpriced for the quality you get. I've been disappointed too many times. Honestly BJ's Brewhouse in town center has some similar items but is much MUCH better. I think Cheesecake Factory is Applebee's kinda quality with twice the price. The service is average at best.
(1)Keely P.
Big menu, tons of options..my only complaint is sometimes the service and if they are super busy, the cheesecakes come right out of the cooler and can be super cold in the middle.. the food quality is typically top notch though! The Ahi Carpaccio is one of my fav dishes anywhere!
(4)Julio S.
I hate eating chain restaurants but I don't mind Cheesecake Factory at all. The menu is huge, you could find pasta,sandwiches,etc. it's very good and the prices aren't bad. Try the strawberry cheesecake you won't regret it.
(5)Matthew M.
Sat outside and had a great experience. Heather was our server and could not have done a better job. Food was right on point. Happy Camper.
(4)Will K.
Beneath all the glitz and glimmer there is a true restaurant at work here! Plenty of vegan offers and great salmon. Full bar with fun staff. My favorite cheesecake is the godiva, so decadent you cant eat the whole piece ; )
(4)Michael W.
Came with my family first time in Jax and second with my friends Food: Great beef ribs, good burger, amazing avocado egg roll, great crab artichoke dip - 5/5 Service - the wait to sit was ridiculous sometimes, they could not clean up fast enough . However - great waitress and waiter- no complain - refill water and check on you promptly 4/5 Atmosphere - its too loud - u have to talk really loud especially when the restaurant is packed. Sometimes I do feel like it jammed back too cluster 3/5 - however it is theme decently and good ambience Overall - great food - consistent service and consistent food - word of advice to Cheesecake factory - remove any food item that has to do with Taco - it sucks! everyone knows that and they wont order them! replace it with something else.. thnks
(4)Khristopher B.
I have never been to another Cheesecake Factory outside of this Jacksonville/St. Johns Town Center location, but the experience was solid. I went there with a friend of mine from FSCJ and even though the place was packed, the waitress had the ability to make my party feel like we were the other patrons there. The waitress pushed for us to eat or take home the restaurant's legendary cheesecake, which we didn't, but I cannot blame her for trying. On a different day, I went to this cheesecake factory and bought a cheesecake and it was wonderful. One of the things I like most about this location, and perhaps all the cheesecake factories, is the robust menu. Much like the way nearby BJ's has pages and pages of food items, The Cheesecake Factory has something for any type of taste. With this particular location, no matter what time of day, expect a long wait time because it is always packed. The outdoor dining area is scenic and sectioned-off properly. However, like all the other restaurants in the Town Center, the cheesecake factory is plagued by terrible parking.
(4)John D.
Me and the wife came here on a Friday night! The wait was only 5 minutes. Very good staff and friendly too. Ordered the garlic cheese bread and it was amazing. Then we ordered their Madeira Chicken and it was very good but could have used a little seasoning. My wife had the caesar and it was very good! The price was pretty good. We will definitely return
(4)Jay B.
I only go to Cheesecake Factory for Sunday brunch (they open at 10a on Sundays). Their brunch menu, while small, is packed with great items. Their coffee is excellent and there is rarely a wait.
(4)Lindsay S.
Great diverse menu - you will spend quite some time trying to choose because there are so many range of options! My favorite appetizer is the dynamite shrimp. There are approx. 9-10 pieces of this deliciously battered shrimp. Be careful though, since this restaurant stays open late on weekends, if you order the dynamite shrimp they may slack on the batter and the shrimp come out flimsy and small. When the chef prepares the batter for the shrimp it is delicious when it is extra fluffy and hot! I usually order the summer rolls for my portion of lunch - they are delicious and healthy. The peanut oil sauce is the BEST to dip in. I also enjoy the fried macaroni and cheese (a bit overpriced but amazing taste). The dinner portion salads are large - so come hungry.
(4)Matt C.
No complaints at all. Overall great food and the staff is the best in the business. My server was getting a little overwhelmed due to circumstances that she couldn't control, and she handled it with class and professionalism. The jerk she was dealing with didn't think so, but all the other customers around all seem to agree with me.
(5)Kara P.
Super loud. It took forever for us to get seated and when we did, it took forever for us to get served. I tried to make sure I ordered something semi-healthy since the food here is kinda horrible for you, so I ordered the skinny burger with no buttered bun, a slice of cheese and a salad instead of fries with the dressing on the side. They brought me just a plain burger on a buttered bun (really? why do I need butter with a hamburger? America, man.) and plain salad. They did bring me out a slice of cheese when I asked and offered to have it melted for me, but by that point I was so done here and wanted to just go. Cheesecake is always good so maybe I'll just go here once every six years for a piece of that.
(1)Jen L.
Disappointing all the way around. The buzzer died so after 45 minutes I checked and the hostess said I must have been too far away or the battery died. Well I was inside the entire time so they said you are next...20 minutes later we sat down. The tables are so crammed together you feel like you are on a cruise ship eating with 3,000 people at the same time. You have no privacy and for the outrageous prices I would expect better. I will not be back.
(1)Jacki F.
I love this place, but the only downfall is the cafeteria feel from the noise.
(4)Alan K.
Service was not great. Did not see our server most of the night until it was time to get the bill. Food was so so, nothing to brag about. I hope it was just an off night but will need to think twice before wanting to try a return visit.
(2)Kelli P.
I love The Cheesecake Factory. It is one of my favorite restaurants in the world! When I moved down south, I thought "Oh, well... that's it.... no more delicious Cheesecake Factory for me!", but imagine my surprise when I found out there was one only 45 minutes from me!!!!! My husband and dined here the other night and we were lucky enough to get a seat right away and outside! It was a beautiful night!! Our waitress was so nice and funny. Everything we ordered came at the perfect times and we just simply had a wonderful meal!!! I am so glad I didn't have to give up my Cheesecake Factory!!!
(4)Shawm C.
Overbearing smell of propane gas as soon as you enter- 1st bad clue I shouldn't have stayed and eaten here. I ordered the California omelet because of the avocado, mushrooms, tomatoes and cheeses in it. Guess what?! After four bites, NO avocado! I had to ask our server to bring a few slices. I also ordered coffee and a diet coke. Coffee came, no coke. I didn't even bother asking because they think they're ssooo with it by not writing anything down. Asked for salt - don't bother- it's like they poured water in there with it. It all comes down to management not being on top of things. I've been to many Cheesecake Factory locations across the country, and this by far is the only bad, terrible one. Not ever going back to this location.
(1)Paul C.
One of the most overpriced lunches I ever had for what was served, and was a very small portion to boot. Bathrooms were filthy; although service was good, and food was just OK regardless of price.
(2)Thomas A.
The food here is really good. I would say it is above average in terms of price but well worth it. I have only experienced long lines and slow service on the weekends. The inside is nice but very loud, the "round room" is my favorite place to sit here. All the servers have been friendly and attentive considering the large volume of people they serve.
(4)Karen H.
If you enjoy hyped up, over priced, noisy restaurant, with people packed in tight places, then go and enjoy. They do have HUGE pieces of cake and pie, but not that wonderful that I will ever go back. This is one restaurant I hope they don't bring to "my side of town". I'll never go out of my way to eat here again.
(1)Kimberly V.
On a sunny day, this is a great spot to have lunch on the outdoor patio. The service is fast and friendly and the "Skinny" menu has some wonderful options for the right portions at the right price. The food tastes fresh and flavorful! Only downfall is that people can smoke outside on the patio, but other than that, it's a great restaurant.
(4)Shawn L.
3.5 stars for this location I absolutely love Cheesecake Factory. I tend to look for them while in a new city for business or personal. This location was nestled in to a high end shopping center with a nice patio. It was an amazing 74 degrees on this October day when a friend and I enjoyed our lunch outside. The Good --- Hostess was friendly and was spot on for how long of a wait we had. She told us 8 mins tops and well I kinda laughed with my buddy and ...8 mins later we were seated. Nothing worse than walking into a place and being told it will only be a couple mins....20 mins later your still waiting. So very good job Cheesecake factory. Food is always great. I have ordered many things and I still have not found anything I dont like. This day I had the Steak Diane and Shrimp scampi combo and my friend had the chicken medeira. Both meals were Hot and tasty. The OK ---- Waitress was friendly, but with that said... we hardly ever saw her. My buddy could of used a refill a couple times and I was drinking a Large Blue Moon, so I decided to sip slowly because I didnt want to be out of a drink. Maybe it was because we were on the patio...Not sure. Also, when the food came ....the little extras that one would request were not able to....for at least 5mins into having the food. It was dropped off my kitchen helper? waitress was MIA. The Bad---- Only thing I think is bad about this place is the temptation to have some cheesecake...lol God knows Its not in my diet....got 10lbs more to lose.
(3)Matthew P.
I've only done the cheesecake here, and it's fantastic, but the service was very bad! The waitress was very rude to my wife, and I definitely will not be returning.
(2)Jeff K.
It's hard to go wrong with the cheesecake factory. They have a little bit of every type of food. Even if your selection turned out to be not as expected, you will always get a second chance to redeem yourself when it comes time to select your cheesecake. Luckily my select of the shrimp scampi & Steak Diane combo was excellent. I was so full that I amazingly skipped cheesecake! That was a first.
(4)Chris F.
Food and drinks were good, but our server was too pushy. She was pushing us to get a cocktail. I made it clear I don't drink but she asked at least three times. She also pushed us getting dessert. Not in a rush to go back
(3)Corey A.
Overpriced Olive Garden, but the food is slothered in butter and olive oil. I am confused why this restaurant typically has a wait at least of 20 minutes. I will not return due to the quality of the food. Typical chain restaurant prepackaged food with bland to nasty flavor. I gave it a two star due to the above average service. I also would like to mention that most of the seating is tables literally RIGHT next to the other. I did not enjoy sitting two feet away from a total stranger and hearing their conversations as well the other couple on the other side. Save yourself the miserable 45 minute wait and $30 and go somewhere else.
(2)Adam H.
The Cheesecake Factory at St. Johns Town Center seems to be the hot hang out for loud obnoxious youth. The location is downtown Chicago is awesome, and my wife and I still reminess on our dining experience there. The one here is so freakin loud I could barely hear myself think. Don't get me wrong, CF is good...at cheesecake, real food, eh not so much. The cheesecake is great, and you couldn't ask for more variety. Appetizers prove to be on par as well, love the crab cakes. Unfortantely, I just cannot get a decent entree at CF. My wife waited over 30 minutes for a burger! We were informed it was overcooked, but once her's arrived it was super rare. The accompanying fries and my New Orleans shrimp entree must have sat waiting under heat lamps while the cook attempted to fail at making a freaking burger. Fries were gross cold and my rice had formed a nice dry shell on top. I'll just go to Ted's for dinner next time I'm at Town Center and then hop over to CF for a slice of Lemon Rasberry cheesecake, oh so good!
(2)Kim H.
It is a standard Cheesecake Factory. I thought the service was good and speedy. The food was pretty good too.
(4)Bill K.
We went to The Cheesecake Factory (TCF) for dinner last night, only because my wife loves their Chicken Maderia and when my wife is happy all is well with the world. I'm not a big fan of TCF but I will endure it for her. So we get there and park nowhere near the enterance, but maybe a 15 minute walk away which is not bad for the Town Center. We finally fight our way to the hostess booth (like salmon fighting to get upstream) and are told its a 45 minute wait. Now I usually don't hardly ever wait but "somebody" who shall remain nameless gave me a look that said "Were Waiting" so we waited. Went into the bar area and actually found 2 seats at the bar next to each olther and ordered drinks, A Mai Tai for the missus and a craft beer for me. I was then informed that TCF doesn't have any craft beers on tap or anywhere. The bartender said that the closet they had was a Sierra Nevada which didn't taste too bad, but still not what I really wanted. The tab for that was $17 which to me is ridiculous for 1 Mai Tai and an average bottled beer. Finally 1/2 hr later our pager goes off and were lead to a really small table in the back and wait for our server, (who was fantastic BTW) and ordered 2 iced teas and an order of Onion rings to munch on. Along with my wifes Chicken Maderia and my (server recommended) Mahi Mediterrainian, The Onion rings arrived and truth be told they were the best Onion Rings I have ever eaten, I just wish they had some/any sauce that accompanied them other than catsup, like most other places do. The food arrives in a timely manner and it's, it's uasual great tasting self. Then my wife gets a Vanilla Bean slice of Cheesecake and some hot fudge on the side and immediately slips into her "I am now officially happy mode" and everything is all right with the world in general.
(4)Tessa M.
Same as any other cheesecake factory. My salad, their version of the southwest salad, could of been a little bigger for the cost. It was mainly toppings. But I guess that's the cheesecake factory for you. I love cheesecake so I might be a bad judge. I loved it! I got the White Chocolate Raspberry Truffle. My husband had Reese's Peanut Butter Chocolate Cake Cheesecake. I had soon 8-). It was too sweet for me. I thought the peanut butter would help cut out the sweetness, no it was sweet. My husband couldn't even finish it and we ate our cheesecake an hour or so after leaving the cheesecake factory.
(3)Matt S.
I LOVE The Cheesecake Factory. It seems that every time you bring up the name of the place to any of your friends or relatives, they all just gasp with excitement at the thought of eating at this delicious restaurant. This particular TCF is located at the St. Johns Town Center, and there is usually plenty of parking within the immediate area, although since it is in a mall, if you go on a Friday or Saturday night, be prepared to walk for a bit, unless you go with the valet parking. The decor of the place is great, and I love how the restaurant is WIDE OPEN, although the tables and booths are somewhat close together, but it feels very relaxed and inviting. You can sit inside, at the bar, or they have tables outside, usually with large tiki torches lit and heaters above your tables for chilly nights. The few times I have been here, I did not have to wait to get a table, but if you do show up on busier nights / afternoons, be prepared to wait, and wait a little while. The service is actually fantastic here. The servers here only have 3-4 tables max at one time, so that ensures that they will be at your table more often than not, making sure your food comes out at a good pace, that your drinks are filled, and that you have everything you need. I legitimately have not had bad service at a Cheesecake Factory, EVER, which is quite an accomplishment. Now we get to the food.... Wow. It does seem like a lot of the menu items are hit or miss. The great thing is that there is such a diversity in what you can order, whatever you're in the mood for, it's there. Feeling like a thick, juicy burger? Check. Seafood or pasta? Check. Classic comfort food? Check. It's all here. Some of the items on the menu just won't suit everyone's taste buds, so be sure to thoroughly look over the menu to decide what you really want, and you will walk away a winner. There are so many fantastic dishes, it's really hard to decide. Last time I was in I had a black and bleu burger and it flat-out kicked ass. With such great service and great food, what else could you ask for? Oh yeah, CHEESECAKE! I always liked Jimmy's line on "Yes, Dear", when he expected to walk in and see Cheesecakes being built and traveling around on conveyer belts, which you won't see here. But it is the first thing you will notice walking in, a HUGE case filled with delicious cheesecakes right next to the seats in the lobby. I believe it takes up two pages in the menu, if I'm not mistaken... There are so many unbelievably delicious choices, it is near impossible to choose. I also usually order so much food I can never have room at the end. Well I'm telling you- MAKE ROOM. The key lime was un-f'n-believable. The Chocolate Tuxedo Cream Cheesecake will bring you to your knees. Overall, I really enjoy this place... I don't know too many people, if any, who DON'T like eating here. I highly recommend it to anyone, it's a great family place, or great to take a date. Delicious food, great service, good prices, you can't beat The Cheesecake Factory.
(5)Ken B.
Had a great lunch with my wife here after a bad morning at the beach. The atmosphere, food, and service were good enough to have us smiling and laughing again for the rest of the day. We went on August 17, 2011. The hostess at the welcoming counter was sharp and friendly (not like some of the space cadets at the competition with the horses out front). I wish I remembered our waitress's name, because she was outstanding. (We got a prime seat at the front window farthest from the front door.) Busy as she was, everything, from water to check, and the special requests in between, came out very fast. We ordered the summer rolls and a Factory Burrito. I can't be sure, but the burrito seems much better than a couple of years ago, more like the original recipe they used in the late 90's. Next time I will smuggle in my own hot sauce, because the hottest they offer is way too tame for a burrito. We ordered a slice of carrot cheese cake to bring back to Gainesville for a friend, and she raved about it, saying she had cut it into three pieces to enjoy over a longer period of time. In short, I'm very happy I went back to a Cheese Cake Factory. About three years ago I gave up, feeling that they had changed their recipes for the worse. This was my first time at the Jacksonville location (trying Miami, Orlando, and Tampa sevarl times). This is one of the few big corporate chains that earns five stars from me. Please keep up the good work!
(5)Ed L.
5 Words - Bang Bang Chicken and Shrimp. -10 Stars- A slightly sweet Thai dish with spicy flavors of curry, peanut, chile, and coconut. sauteed with light vegetables and served with white rice. This lip-smacking creamy curry sauce with a peanut sauce drizzled and coconut sprinkled over the top compliments and completes the complexities of its flavors. Only one complaint; I wish it was a larger portion so I could bring more home.
(5)Gregory D.
The Cheesecake Factory is fantastic! I've not been disappointed the few times that I've visited here and plan on visiting again. On my last visit last Sunday (7/11/10) which happened to be my wedding anniversary, I ordered the fettucine alfredo which was excellent. My wife, however, ordered an eggplant sandwich which did not meet her expectations and asked the manager for a discount. The manager (I'm sorry, I don't recall his name) was extremely gracious and offered to completely remove her meal from our check and offered her another choice from the menu. We were completely impressed by the excellent customer service. On that basis alone, we would definitely return. And then, of course, there is the cheesecake. More varieties than you can keep track of and all the ones I've tried were delicious.
(4)D Y.
Wow! Incredibly GINORMOUS menu with a 4-5 star twist on your favorites. Altho this is a chain store you will find no matter what state you're in the Cheesecake factory has high standards, great service and a very courteous staff. We've been to ones in Oklahoma City and near Dayton and have not been disappointed at all. Try the ahi carpaccio for an appetizer. It's a thinly sliced ahi tartar with a wasabi pesto, creamy avocado and togarashi aiolo. Mmmmmm!!! One of our favs is the fried macaroni and cheese - a crunchy fried breading on the outside with a creamy mac & cheese center 4 larger than golfball sized delights sitting on top of a light tomato saucy pesto. The Kobe burgers are soooo tender! Daughter and I have ordered the fried mac & cheese and kobe burgers and split both so we'd have enough room left for cheesecake later. The miso salmon is my fav - sweet miso glazed salmon placed on top of an island of white rice decorated with snow peas and dots of miso sauce circling another creamy pool of white sauce. Awesome and light! Ask for a lunch portion. Or if you're famished ask for the dinner portion. Hubby ordered a seared tuna tataki salad which is seared albacore tuna served rare with avocado, tomatoes and mixed greens with a wasabi vinegarette. Mmmmmm! Always a pleasure to rubberneck as wait staff quickly sweep by with armfulls of piled high salads and meals and "just rub on your thigh" cheesecakes topped with billowy whipped cream. And speaking of cheesecake, take your pick of 35 spectacular flavors! Favs are Godiva cheesecake, tuxedo, white choco macadamia and Choco peanut butter cookie dough! Just don't let the waiter take all of the menus away -- ya gotta plan which one of those cheesecakes you're going to have after you're done with the meal!
(5)Alexandria S.
I've been coming to the Cheesecake Factory here in Jacksonville since about 2006, and I can say that I've always loved it despite a few things. For one, don't even try to get in on the weekends without a reservation, you'll be waiting at LEAST an hour. The place is also extremely noisy, so be sure that you talk really loud so the person next to you can hear! The service is also really slow, and the food is...meh. I'm a huge salad lover but I despise their salads because to me, they lack in flavor and how is anyone supposed to eat a salad that's literally two stories tall? The cheesecake is of course really good though, and their sandwiches are good. Overall, it's a nice place but definitely not my first choice.
(3)James R.
Cheesecake Factory at the Town Center is Cheesecake Factory everywhere. But that doesn't take away from the fact that their food is very good. They serve one of the best ahi tuna steaks I've had from a chain. And I'm an ahi tuna aficionado of the worst kind.
(3)Andy Z.
this place is great if some one else is paying! the good: clean, upscale. huge menu. white table cloth tables, big room. service: good but rude and pushy at first, once your order get there you better check your food quick, if there a problem and its a peak times, get ready to get mad. we learned to go during times it's not crowded! food: varies ALLOT! at these prices there is no excuses in my book! tbh yesterday visit was only because of birthday deal! I personally think their cheesecake is not that good, I prefer NYC style. at 7 bucks a slice its overpriced! bad: prices, dirty bathrooms. noisy as hell, seems to be trend lately. their hamburger I had does not hold a candle to five guys..... bottom line been twice, we will NOT go back, if I have to pay!
(3)Brian F.
I am not a fan of chain restaurants so I am not sure why the Cheesecake Factory appeals to me but it does. I think the food is very good and of course the quantity you get on your plate is astounding. Now do I even have to say it? Yes the cheesecake is fabulous!
(4)Sharon M.
Yummy food, huge portions so there's always something to snack on the next day. I'm always surprised at how great the service is for a restaurant so large (& for a chain) but we've yet to be disappointed. I recommend ( if there's just the two of you) that you try & grab a seat at the bar - you'll bypass all the waiting & the entire menu is available with plenty of room to eat. The bartenders are always super friendly & on their game. I'm currently suffering from Cheesecake Factory burn out. I've eaten more Advocado spring rolls, Thai lettuce wraps & sweet corn tamale cakes than I care to confess - but they're all soooo good. & don't even get me started on the beef ribs... I'll be back Cheesecake Factory but not for a while - absence makes the heart grow fonder ,,,
(5)MeXOhXMe X.
I've been to The Cheesecake Factory many times and have never had a bad experience. The fried macaroni and cheese is a favorite appetizer of mine, and Evelyn's favorite pasta is a yummy entree loaded with healthy veggies. The menu is huge and it's guaranteed that there's something for everyone. Once you're done with your meal, it's a given that you stay for a slice of cheesecake. My favorite is the chocolate coconut. They usually are pretty crowded, but I typically have not had to wait too long, unless I was with a larger group. Prices are reasonable and it's great for a nice dinner or lunch after some shopping at the town center.
(4)Troy W.
Consistent, fresh and tasty. Every. Single. Time.
(4)d k.
The thing i like best about the cheesecake factory is that no matter where you are, the food (and the cheesecake) is great. It's one of our family favorites...along with Texas de Brazil. I think the prices are pretty good, we spent 150 for our family of five including appetizers, entrees and of course dessert. I have spent more..and less..elsewhere and been less satisfied. Since they're all over the country, it's an easy go-to choice - there are menu options for almost every cuisine and appetite. On the down side, the menu is almost overwhelmingly large. You almost have to pick a favorite and stick with it. My favorite is the shrimp scampi, it's garlicky heaven with a side of angel hair pasta. Our waitress was attentive but very busy...it was jam packed in there. What I appreciated was that although they were really busy, all of the wait staff and bus boys were smiling and seemed to enjoy doing their jobs. Usually a sign of a well run restaurant. And although it was busy and the wait was long, we did not feel rushed to get through our meal. Solid thumbs up.
(4)Eugene P.
We typically go here here a few times especially if we are craving cheesecake or desserts. It seems that their menu has changed since we were last there. They added quite a bit more and can get a bit overwhelming. You really have to make reservations or give yourself 30-45 mins ahead of time, especially during peak hours. We usually drop our name and then go shopping. We went during lunch about 30 mins before noon so we got a seat in 10 mins. The inside is quiet large and several table where you can line up to accommodate a large party. They also have outdoor seating which unfortunately can be extremely bright during lunch. Typically outdoor seating is faster than indoor but I'm sure you can guess why. We started with the tex mex eggrolls. To be honest it isn't AS good as the bang bang chicken and shrimp but close. If you can't take spicy then this is a great appetizer to get. For an entree I got the cashew chicken salad which a decent size. It can come in both lunch and dinner portions. The lunch size was plenty for me. I was going to get the tostada salad but unfortunately they do not serve lunch portions. The grilled chicken tostada salad is HUGE by the way. The other entree was the chicken enchilada. The sauce was really good. I can't remember if this comes as a lunch special/portion but it was the same price as the salad. We finished off with the mango key lime and Stefanies red velvet cheesecake. To be honest the red velvet cheesecake is a little overrated because the cake is slightly stiff. The trick is to order it take out and let it sit for 15-30 mins. It melts in your mouth after you do that. The food is good, the desserts are good, the drinks are good, the price is a little on the higher side (but expected), and its at a good location. The only downside is the wait.
(4)Christina S.
I'm pretty sure that The Cheesecake Factory is in my top 3 for the best restaurants I have ever eaten at. The interior is so unique and lovely that it almost makes you feel like you are in an art museum. It makes for a really fun atmosphere. I usually like to start off with some of their great drinks. The strawberry lemonade is excellent, but I don't order it very often because anyone can easily succumb to a sugar coma after a glass or two. The passion fruit tea is pretty good, too, with a hint of fruit in it. I think you can purchase it from them, but I'm not sure on that. It's good enough to make at home in my opinion. If you are ordering an appetizer, order the avocado eggrolls. They are amazing, AMAZING. It can easily be served as an entree. Trust me, I will not steer you wrong. The sauce that comes with it is so good. Try them! Entrees I have tried recently are: Fish tacos- They are ok, nothing that I would order again. I'm not that crazy about corn tortillas, though. If you like them, you may like these. Miso salmon- Out of this world! I've tried to duplicate it at home, and it never turns out like theirs. It's a bit expensive, so it usually becomes the "birthday meal" for me when I go around that time. Roasted vegetables and goat cheese pizza- It's great to order when you are in the mood for pizza. I recommend! Obviously, most people go for their desserts...cheescake! I have tried a bunch of them over the years, and I recommend all of them. My favorite would have to be a 3-way tie between tiramisu, chocolate raspberry, and Godiva chocolate. Trying a slice of cheesecake is pretty mandatory there. It's the only time I ever actually order dessert from any restaurant. Oh yeah, the whipped cream that they dollop beside every cheesecake is the best I have ever had, ever. I recently moved away, and the nearest Cheesecake Factory is 6 hours away. Cheesecake Factory, come to Louisiana. Please?
(5)Jason T.
Great food and generous portions, bit pricey. Awesome no sugar added cheesecake.
(4)Burger G.
The Cheesecake factory was our next target for doing a burger review. One of the reasons was that I heard they had a Kobe burger. Let me get right to the meat of things sorte say. Right from the start I have to say the burger looked great. Everything looked fresh, well presented. Cutting open the burger was perfectly cooked just how I ordered it. Now, here comes the important part. Was my first bite the wow factor that I expected. Well, yes and no. I was looking for that, oh my God, this is Kobe meat. The cows that are feed only the best and from what I've seen on TV being massaged to make the meat nice and juicy. Hmmm, maybe I was expecting someone to come by and massage me while I'm eating this. I really don't know what I expected. But, it didn't happen. Now for the overall taste of the burger I have to admit. That was one great tasting burger. It was juicy, well seasoned, perfectly cooked. Everything a burger should have. Did I taste anything different? Sorry to say, I didn't. As from some of our previous reviews you can get some great tasting burger from regular beef. Would I recommend this burger to someone? Absolutely. It was a great, great burger. One of best I had and for this they get a high score from us as a 8 out of 10 for burgers. To read our entire review, please visit us at Burgergeeks.blogspot.com and check out our other reviews for the best burger in Jacksonville. Lucky for us Burgergeeks it just means, the hunt continues, for the holy grail of Burgers.....
(4)Ali P.
The appetizers are the best here! We had the Sushi Tuna Ahi and the rest of them sounded very tantalizing. The crunchy noodles added superb excitement that flirts with your tongue. We got the kids corn fritters it had a lot of batter in it. Don't fill up on appetizers or the entree' wait for the Cheesecake! For my entree' I got the Jamaican Shrimp & Chicken with mango salsa with white rice. The blend of mango and cilantro was exquisitely delightfully with the sweet tang in the shrimp. Overall I felt I took a mini journey to the Caribbean with every bite! My sister had the beef ribs ( supposedly the best on the menu for $26.00) In my opinion you can buy it yourself at the grocery yourself and add some seasoning throw that in the oven yourself!!! We topped the lunch off with the Red Velvet Cheesecake. It's insanely suppose to be an " food orgasm in your mouth" as my sister said, but I would say the taste is "delightfully entertaining and expected at the Cheesecake Factory".....=) Good eating!!!
(4)Alen L.
I'm shocked no one had reviewed The Cheesecake Factory yet. Located in the heart of the St. John's Town Center, it's a very popular spot to stop by for dinner and/or dessert and is typically extremely busy in the evening. Though I've had their cheesecake before, tonight was the first time I ate dinner there. We ate outside, where it was certainly less noisy and busy than inside. Though it was a bit chilly, the patio was heated, which was definitely a nice touch. The service was solid, especially when you consider that the waiter was obviously having a very long time and seemed ready to collapse at any moment. What amazes me about Cheesecake Factory is the sheer size of its menu. In addition to their beers, wines, and cocktails (which I didn't even look at since I don't drink), they serve a variety of dishes, ranging from hamburgers and pizza to your typical Italian fare, oriental pasta, seafood, and steak. With such a hodgepodge menu, I wasn't sure what to expect about the quality of the food. But my misgivings were soon alleviated. For the appetizer, we ordered the Crispy Crab Wantons (you might know this as crab rangoon). This dish absolutely blew me away. The breading was delicate and fluffy, the crab meat was creamy and practically melted in your mouth, and the accompanying sauce was a perfect compliment to the meat. As hard as it was to choose a main course, I decided to stick with another oriental dish and ordered the Thai Chicken Pasta. Again, I'd say that I made a good choice. It consisted of linguini tossed with sauteed chicken and topped with plenty of vegetables and a hot peanut sauce. The pasta was of the perfect consistency and the chicken was delicious. There was also plenty of it; I took home a little less than half of the dish and will be having it for lunch tomorrow. For desert, I got the Tiramisu Cheesecake. This blend of a traditional Italian custard and fluffy cheesecake served with whipped cream on the side was wonderful and a nice deviation from the norm. Overall, a wonderful experience. An appetizer, dinner for 2, desserts, tax and tip came out to $70.
(5)