Pretty good, it exactly what you expect from a restaurant chain. The burgers are good, and the drink are interesting they have a Guinness and Blue Moon milk shakes. The Guinness one taste like a Car Bomb (one of my all time favorite drinks) and the Blue Moon was OK but there was too much orange taste too it. It will be hard to go back with Hamburger Mary's being just down 19.
(3)
Phillip H.
The burgers are tasty, greasy and cooked perfectly plus they come in an array of fashions and the beer is cold. What more can you ask for...
(4)
Kelly L.
Very chainy, but good for a burger. They have decent fries too. This stop is for convenience, I wouldn't choose it because I was craving it. Average service. Nice outdoor area though!
(4)
Stephan J.
It's ok. I mean nothing special at all. Loud, cramped. But it's hella convenient to the movies and mall so it's got that going for it I guess.
(3)
Max W.
Not bad ate at the bar. Food was out quick and was right. Server was on top of the refills and stopped by often.
(3)
Natalie M.
We were looking to get some post workout grub that was low carb. Good thing Red Robin was close by our gym. We decided to be good and ordered the bunless burger with lettuce instead. I ordered the avocado bacon burger. The burger came out wrapped in lettuce. I couldn't really taste the avocado but the burger was cooked the way I ordered it, medium. The patty size was a little disappointing and not thick like what was pictured in the menu. When you order a burger there, you usually get bottomless fries but since we were doing low carb, we opted for broccoli. Endless broccoli is not the same as endless fries but we were trying to stay healthy and not waste a workout (I think the patrons sitting next to us thought we were weirdos as we kept glancing over at their tables, and were drooling over their fries and onion rings). Tip- I would get double patty next time or ask for more lettuce since one patty is pretty thin.
(3)
Erin J.
Great place the waitress was super nice took time and ask us about the movie we just saw really enjoyed the poppin' purple lemonade I was really impressed thank you for the great experience
(5)
Shannan T.
We walked into the restaurant we were greeted by a very somber not so happy looking host. The restaurant smelled like burnt food and was not appetizing. We contemplated leaving but after a long day and kids were hungry we decided to stay. My son got a bottomless root beer float and the root beer was very very watered-down, would not order again if this is the norm (maybe they were almost out of it?). His mack and cheese was decent and the Carrots tasted like they had been in water for a long time and had a slight mildewy taste. My daughter loved her chicken on a stick with side of sliced apples. We got the onion stack as an appetizer and the dipping sauces were pretty good and onion rings or decent. Our burgers were good or server was slow but very sweet and helpful. The restaurant is small and not as clean as the location in citrus Park mall. I do not think we would ever return unless this was a convenient place to go.
(2)
P. W.
Just finding Red Robin when looking for a steakhouse. As a frst timer the waiter told us a lot about the loyalty program. We had fish n chips and the delicious burger with beacon. The fries are excellent, the beef pink in the middle - i love it. Only the fish had too much batter around. Drinks are good. All in all it's worth the price - but gourmet? I don't think so.
(3)
Joys G.
Guacamole bacon: for me anything with guacamole & bacon is always good! So, iam very satisfied with my guarmet burget. It was messy yet very flavorful! :) Bleu Ribbon: hubby didn't like it much.. It tasted like burnt coconut oil, he says. Lol. Not even sure how to really describe it but ya. Staffs are very friendly and sweet, place is big with so many choices where to seat. Not to mention, FRIES overload!
(4)
Candice M.
Red Robin The best thing here in my opinion are the bottomless fries. The sweet potato fries were surprisingly good! I ordered the spicy jalapeno burger. The burger was ok, but I like the ones at chilis better. I was hoping the burger would have a homemade fresh burger flavor, but they tasted pre made and formed, not fresh. My burger just tasted plain, even with all the extras on it. I am not a junk food person so I probably wont frequent this place because I felt like the unhealthiest person ever...but if I am at the mall, this might be a good option vs the food court. My boyfriend liked his chili soup. I did hear that you get a free burger for your bday so I will probably come back then. Also this location can get busy on the weekend. I was here on a Friday night and there was a wait, but tables outside are first come first serve so we sat there.
(3)
Meghan B.
The best onion rings. The best! Left feeling bloated and pants too tight. Excellent service and juicy burger.
(5)
Ethen J.
Red Robin Yum Love red Robin burgers the south western burger is awesome sometimes you need a extra BBQ sauce fries are pretty darn good too and sometimes they have good drink specials
(5)
BooBooKatie M.
Im a food snob. I admit it. Particularly when it comes to burgers because I have places like Engine No. 9 and the Burg Bar in my hood. But my family wanted a burger after birthday shopping at Countryside so we stopped here. I didn't set my expectations high but even so, I was disappointed. I had the bacon cheeseburger with the bacon crumbled aoili and fried jalapenos but it was still "eh." The fries were well seasoned. But the service... Im not sure if the server was trying to push us out for fast customer turnover but he was practically snatching our plates while we were still chewing. My sister had to swat his hand away. And we had to ask for everything: every refill, mustard for the pretzel bites, ranch for the wings, ketchup for the fries, napkins... Wish the mall would have installed a Five Guys instead. Not coming back.
(2)
Robin D.
My family came to visit. The five of us ate here around 100pm. By 700pm we were all feeling ill, one by one. Three of us ended up in the hospital. Including my elderly mother. The other two were younger and were sick at home. In my opinion, we all ate a similar dish and shared. We ALL got sick. You decide....
(1)
David S.
The food was good and the portions were definitely large enough. The only reason we gave it four stars is because the food seems a little overpriced for what it is. $9 to $15 for a burger... But if you were a big eater, they have bottomless fries and steamed broccoli. In my younger days that would've been a big loss situation for them!!!! ;) The staff was excellent and very attentive. And they allowed us to bring our dog to the outside seating area which was very comfortable in the shade. And they immediately brought a bowl of water out to the dog to keep her comfortable. And although we were here during kind of an off-peak time of the day, the food came out relatively quickly.
(4)
Takeshi T.
Average. If that. Sadly my expectations of this place were better than the actual food. America's best gourmet burger? Hardly. The burgers here tasted like they do from any major restaurant chain: greasy and gross. About an hour after eating I began to have that sick feeling in my stomach that I always seem to get from eating in places like this. The wait staff was friendly and courteous, but non-existent at times. With that being the case the food arrived lukewarm and the "endless" basket of fries was only refilled once. Which was when we were finished eating and the waiter also brought the cheque, but by then we were already wanting to leave. Is it better than say, McDonalds? Sure. Is it a really good gourmet burger? Maybe more like a gourmet booger. With that being the case, I'm not likely to return anytime soon. There are tonnes of gourmet burger places popping up around this area, so the competition is pretty stiff, and I've had a lot better.
We ordered appetizers of onion rings and mozzarella sticks ...yummy. Burgers and bottomless fies left us overstuffed. No room for desert. Server was a bit slow...eg overworked. Wife enjoyed Bailey's boozey milkshake, but she said it wasn't that strong.
(4)
J E.
I normally never visit chains, but I was waiting on a movie next door and thought I'd stop in for a quick beer and bite. My bartender, Kira, did a great job and started my fun ME night so well that I thought it deserved a review. Very nice red robin, clean, clean staff, everyone seems to keep busy. I would actually come back
(5)
Rob W.
They make some nice burgers here and I do enjoy them. The massive size and the bottomless fries can cause you to overeat and leave feeling stuffed. I would only dine here infrequently.
(4)
Patti R.
I luv coming here. If I am on my lunch hour , they are very good about getting the food and my check out so I am not late . I had the Banzai Burger. Done the right way and it was yummy. I also like the loyalty program. Every time I come I try a new item and I have not been disappointed yet ! Staff is friendly
(4)
Johnson R.
We used to like coming here... The past couple if times we've come here the service was half a$$. I was constantly having to request to have our drinks refilled. The lastime we were here they had no silverware, the lettuce for our salads was brown on the edges and my Wifes burger had the wrong sauce on it which was spicy. Please get it together
(2)
Dianna B.
Stopped in today after finding out that my favorite Thai place didn't open until 4. Since Red Robin was close by and I had an errand to run at the mall, the husbeast and I decided why not. What we first noticed is that they've got advertising up for their new autumn menu, including the Sam Adams Oktoberfest beer and their Pretzel burger. This piqued the husbeast's interest and me, well, I'm a simple creature, I just wanted MEAT! We perused the new slick menu layout - instead of being a fold out menu, they've now got newly photographed food offerings in a book style menu- and i chose to have the French dip, as a starter, we chose their pretzel bites. I've had them in the past and they've been delicious, today though, they were a disappointment. The cheese was clumpy and the bites themselves tasted microwaved and over salted. The way the food is presented is much prettier now. Gone are the plastic baskets, now food comes neatly arranged on plates, fries come served in hammered steel buckets. Everything looks slick and delicious. They even offer 7 different sauces for your fries that are standard, and a few other sauces that are premium for an up-charge. This is something new. Our entrees were served quickly and as ordered. They were delicious! The food and the service was excellent. Since I've been on a restricted diet, I ended up having to take half my meal home. Its days like today that I wish I could order off the kiddie menu!
(4)
Christopher S.
Today was my first time visiting a Red Robin. I had heard many good things about them from friends and family and decided to take my Brother out for an early birthday lunch and a movie. The restaurant appeared very clean and service was friendly and professional with just one tiny lapse. The burgers were great and I was happy with the fact that the waitress didn't bat an eye when I ordered mine medium rare. I have had restaurants tell me they won't serve burgers below medium and that just tells me that they don't trust the quality of their meat or kitchen staff. The fries were a bit of a disappointment though. My brother had bragged about how good they were and since we were in shortly after opening at 11 AM, I expected them to be hot and fresh. While they weren't horrible, they weren't very warm and several of mine were very hard, like they had been left to either cook too long or sat under a heat lamp for far too long. Again, they weren't horrible, it just seemed strange for them not to be fresh so early in the day. All in all, I would happily go back again. My one issue is something that is common to a lot of restaurants. I am a big guy at 6'1" and around 315 lbs. Many restaurants, Red Robin included, have booths with their tables firmly mounted to the floor. As a hostess, if you have a larger customer coming in, it might behoove you to consider seating your diner somewhere where they can be comfortable. The restaurant was sparsely populated and there were regular tables and chairs, high top tables, and even bar seating that would have been far more comfortable for me rather than having me try and squeeze into a booth. Yes, I know that the simple answer is, "lose weight!", but that doesn't change the fact that you should always try and make your customer comfortable.
(3)
Peter B.
Pricey but very good. The burgers are delicious and the shakes are stupendous. Sign up for the Red Royalty plan and save money and get a free burger on your birthday. Tip:,instead of bottomless fries, get a salad or broccoli. Full disclosure: my wife thinks Steak 'N Shake is better.
Had a great dinner here with a friend who was having a birthday. Our server Mike was great, very friendly and fun. I had the Bleu ribbon burger and it was cooked just as I asked and tasted fantastic. Excellent location.
(4)
Marty C.
We were at the mall and decided to get a milkshake and some nibbles. We both ordered chocolate shakes and one order of the riblet appetizer. As a suggestion, order the larger version of the milkshake because the normal size is only about 10 oz. Personally, I do not care for sprinkles on a milkshake. The riblets were tasty but for the price($9) we only got 6, one inch long portions of them on a bed of potato chips. In short, it was a very meager appetizer for the price. Bottom line: We should have gone to the food court.
(3)
Haylee F.
The food was average at best and the service was terrible. I really expected better. I won't be going back.
I really enjoyed my experience dining, the burgers are quite good and my daughter loves the bottomless Root beer!
(4)
Darren T.
Although I love the burgers, I can't believe red robin is charging 75 cents for sauces. How much does it cost to make an ounce if sauce. Is this gouging customers are do they need the money I think the innovation is good but they should give it to customers without charging them!
(1)
Lauren C.
"REEEEEEEEED ROBIN, YUMMMM!" Their catch phrase is so easy to get stuck in my head everytime I see one of their commercials and I basically want to say it over and over whenever I eat one of their tasty burgers here too. I just love all the additions that have been made to the mall in the last couple years and this is one of them. Very nice to have a few sit down choices with good service and a decent meal for not alot of money. Beware of the parking situation here, it never used to take so long to find a spot but now this whole mall is so busy sometimes it takes at least a few minutes of driving in circles to find an available spot. I like how they have so many options for customizing your sandwich, whether it be a burger or a chicken patty, whole wheat bun, regular bun or lettuce wrap for those on a low carb diet and plenty of other options to make it just how you like. They also have some gluten free options here which I'm sure is much appreciated by the folks who cannot eat gluten but still want a delicious burger. I was also impressed with the fries here, they were crispy and fresh, definitely a thumbs up. Besides their wide selection of burgers, they also have some salads, soups and other options to satisfy any craving. There is a full liquor bar as well and quite a few TVs mounted around the restaurant if you're wanting to watch the big game. The service has varied here on each visit, from average to above average, so can't complain there. Yay for having a red robin that gets 2 thumbs up so close to home!
After my bad experience with the location in Citrus park, I said well let's give it a shot here in Clearwater! The server was excellent!!!! The manager came to our table and made sure we were ok. The food was hot and well presented! Love it!! Well done!:-)
(5)
Jenn B.
Well we started being seated by creepy chick that stares into your soul when giving you her red robin visit quiz. Let me stop there and ask, what difference does it make if I've been to red robin before? Let me guess, there's menus with food on them, perhaps a variety of fountain drinks, and a bathroom for people to warm the porcelain after they digest the food? We ordered the chips and French onion dip that tasted awful! It tasted like they used a while packet do French onion soup and a teaspoon of sour cream. I ordered a turkey burger that tasted like the soul of my chuck Taylor's i wore in 4th grade P.E. Class. My boyfriend didn't complain about hid burger, but it had avocado and bacon on it. You can put those two ingredients on dog poo and it would be good, which I'm sure was the case of his burger. Never going again. Wanted to barf it up when we left so I could re-eat something decent. The bottomless steak fries is ridiculous. If you need a second helping of fries then you also probably need a cardiologist.
(1)
Samantha W.
We eat here all the time! Great food for a great price! I love the whiskey river bbq burger! And the sweet potato fries are amazing! Great service as well and wonderful managers. Would recommend to everyone. Can't wait to go again.
(5)
Teresa L.
Service was great especially seeing as I walked in with a to-go order 10 minutes till closing. No complaints, all smiles. The food was ok. I wanted a burger but something better than a fast food burger. Not a bad place. It just didn't really knock my socks off.
(3)
Bekka N.
We went here after watching a movie. My partner had a bacon cheeseburger with an egg, I ordered the Burnin Love burger. We had to wait awhile to get our food since they were so busy, but when it arrived, it was so good! Perfectly cooked medium rare (as we both ordered it). He said his burger was perfect, mine was awesome! Crispy jalapeño pennies, a Chipotle aiole, and a broiled jalapeño on top. A little messy, but about what's to be expected with a big awesome burger. The portion was really big, I'll definitely order a petit burger next time. The sauces they offer for fries were also really good. We ordered four of them and our waitress happily obliged. Speaking of service, very prompt, very friendly. She was busy with so many tables, but made sure to bring us refills and to check on us frequently. It was a little expensive for a burger, but we didn't mind because the quality was excellent. The only reason this review doesn't get a full five stars is because the kitchen was really slow, but like I said, the place was really busy.
(4)
Amy B.
This was my first time at a red Robin there was a ten minute wait so we just say at the bar and ate. Let me tell you the bar tender was awesome she was doing at least 3 people's jobs and was quick efficient and still very friendly and polite. Our food came out pretty quick I had a bacon cheeseburger and Brandon had the royal or something. .. The one with egg on it. Anyways they were tasty and definitely a lot of food. I asked for mine well done while Brandon asked for his medium but both came out about medium well so they were both a little bit off..but still tasty. The endless fries is a cool idea but there's no way I could eat more fries. .. Ever! I actually substituted for the sweet potato fries and while they were good I've had better.
(3)
M J.
Love the new places in mall although can't find a close parking spot. Burgers are average, onion rings were good and desserts. Nice server however place looked a bit messy. Didn't seem to clean the floors were wet and sticky by my brothers table. Kept warning the kids not to step on spilled soda. Unusual. No cool water in sink in bathroom only hot. Burned my hands and my friend burned her hands couldn't put cold water, had to leave and find a sink with cool water to put our hands under. Still burns. We both are musicians and can't play yet. Should keep up the maintenance, everyone there denying the hot water sink issue. Don't want to sue just want them to fix it. No one calls you back. Said corporate had to be notified to fix sink???? Kathy And brothers friends.
(2)
James A.
Yeah hamburger was excellent kind of different milkshakes worked great recommend it for anyone
(4)
Duane D.
My first time at a Red Robbin -- and this was opening weekend in Clearwater. The place was crowded, but they will send you a text when your table is ready, so you are fee to walk around the mall area (just watch to bad cellular reception areas). Once inside the service was good and the food came quickly even with a big crowd. The burgers were very good, and lots of choices. All burgers come with bottomless steak fries -- and they are generous with them. Some speciality drinks are bottomless too, including a Barqs rootbeer float, which is only $3.19 for as many as you want--and they even offer you one to go. There are lots of non-burger options too, including chicken, salads, and even hummus. Biggest problem here is parking. This end of the mall has been really over-developed at the expense of parking spaces. There is a lot of free parking, but you might not be very close. The prices are reasonable, but not cheap -- remember this is not fast food. All in all, a great experience and we will be back!
(5)
Allison H.
At first I contemplated giving Red's a 4 star, but I have been there almost every weekend with my kids since it opened in March and the service has gone downhill GREATLY. The burgers are amazing though, as long as the kitchen quality doesn't go down like the service did. My last six visits in the past 2 months are as follows: Red's is not packed anymore and has obviously lost it's grand opening "magic". There is no excuse for excessive wait time or poor service. The servers are all very young and flighty. The last few I've had didn't ask if we needed a refill and walked past our table without seeing how we were doing. If you ask for an appetizer or "bottomless" fries up front while you wait 30 mins for your decadent burger, count your blessings if you get the fries at all. Half the time you get the appetizer 5-10 minutes before your main meal is placed before you've taken your second bite of starters. So it takes 25 minutes to make an appetizer? Over all, it's a great family dining establishment since kids don't write reviews on yelp nor do they care about service, but as an adult, they need get out of their complacent comfort zone and realize that in Countryside, young families and couples are long over due for new and fresh places to eat. The economy is booming and new places are popping up everywhere. The instant another family friendly establishment opens near by, they will suffer greatly. Try the blue ribbon burger for a party in your mouth...TNT drink is really strong and yummy. Also the lemonades come in neat glasses are have free refills. YUM.
(3)
Skott M.
This Red Robin gets 2 stars because when my double-tavern-burger came out the beef patties were half way off the bun, which was sloppily made, and the burger itself tasted like something I'd eaten for public school district lunch. I had two bites of the burger and was finished, when I decided I would at least fill up on the endless fries. Our first batch of fries were luke-warm, so we asked our waitress if we could have more, and asked if they would be fresh. She assured us they would be. When the new batch came out, they were fire hot, but tasted like they had been cooked once, let sit to cool, then simply dunked in the fryer again. I may be nitpicking at this point, but when the second round of fries weren't that great, I let the waitress know about my burger, and asked politely if we could just take it off the bill, which her and her manager did. The manager then came out and notified me that the burger patties for the double-tavern burger were different than the normal burger patties they use for every other burger, so that may explain the taste. Who knows. I just did not have a great experience at this Red Robin. I suggest eat anywhere else near the mall.
(2)
Cara D.
Bottomless root beer floats. That's really all I need to say to justify a full five stars. You pay like $3.50, and you can have as many root beer floats as you can manage. They bring out one large mug with the root beer and ice cream, plus a second glass of super-chilled root beer so you can add more to your float as desired. As soon as I've managed to consume about half of my float, my waiter/waitress for the evening is right there, asking if I want a refill. Do I want a refill? Do you really have to ask? Bring it on!! But Red Robin is known as a burger joint, and not a root beer float joint. So if their root beer floats are divine, their burgers must be pure ambrosia, right? Right! We've never had a burger we haven't liked at Red Robins. They have a massive selection, including two different types of vegetarian burgers. The burgers also come with a bottomless basket of fries, but the burger and float will more than fill you up. The food comes out very fast, even when they are completely slammed. It's always fresh and tasty. There was one time that I had a dish I did not enjoy - one evening I found their prime rib dip to be overly salty, and at the end of the meal, the waitress commented on my nearly-full sandwich. I explained the situation (which hadn't really bothered me - I had filled up on root beer floats!), and told her not to worry about it. Instead, a couple of seconds later a manager appeared and promised to make everything right. They comp'ed my meal and were completely apologetic. Their customer service was completely unbelievable! We didn't make a fuss, didn't even consider it a problem, but they treated it like one and have gained customers for life (actually, the root beer floats already guaranteed that, so I guess they just gained very, very happy repeat customers). The only negative is the parking - it's situated on a bad side of the mall, where the parking lot is itty bitty, and you either have to drive around waiting for a spot, park halfway across the mall, or pay for the new valet option. This isn't Red Robin's fault, though.
(5)
Joe D.
Ok, so I wanted a light meal. I was thinking, "Joe, have a salad, something not too heavy." We left the mall looking at the array of new restaurants that have popped up recently. On the way in to the mall, Red Robin caught our eyes. My inside voice said, "Oh no, not a burger!" On our way out of the mall we were so undecided that we looked at Red Robin, saw that they had beer and my little voice shut the Hell up. I know I ramble on so let's get to the point- The burgers were absofreekinlutely scrumptious. The beers were cold, the onion rings crispy and served stacked in a tower of crunchy deliciousness. And to top it all off our server, Brad, you must ask for Brad, served us flawlessly, with style and gentility befitting a finer dining establishment. We were called sir and gentlemen, not guys and folks. This place gets two big thumbs up.
(5)
Sarah C.
Best burger and shake hands down. But the grease and fat drippings made the guilt too much for me to bear on a regular basis. This is NOT A place for dieters of weak will, like me. The burger is a must, since its just amazing. The service is spot on great too. Parking on the other hand is just rotten in this foody area of the mall. I wonder if spreading em out would have allowed for better parking.
(5)
Danan C.
Great burgers. I had the chili chili cheese burger and it was pretty good. The endless fries are completely not necessary. You've got too much food as it is. The servers are almost all young kids, but it seems that they are pretty darn good at what they do.
(3)
Lisa K.
Went to Red Robin yesterday afternoon after seeing Resident Evil: Retribution. Wonderful!!! Best hamburgers we've all ever eaten!! The hamburgers are not the biggest out there, but they are the tastiest! The steak fries were hot and taste real good with that Red Robin special seasoning (that we purchased, by the way, for $3 for a huge bottle). The sweet tea was very good! (It's hard to find good sweet tea out there!) My son got one of the beer milkshakes and he was completely impressed. He actually wasn't expecting it to taste so good. He did say that he'd ask them to leave off the caramel next time around though, it was a bit much as far as flavor clashing. They did tell us that they also do a milkshake using Bailey's and that was tempting, but my hubby was driving and I didn't wanna drink it in front of him...lolll. The milkshakes are $4.95. It wasn't crowded and since it was so cold in the mall, we opted to sit outside. The outside patio was nice and clean and the server kept regular check on us. Our food was at out table in less than 15 minutes, good and hot! I had the double cheeseburger and steak fries for $6.99, which as far as I could tell is one of the cheaper meals, but it wasn't disappointing!
(5)
Will C.
I love a good burger and Red Robin makes a fairly good burger. But I have trouble giving a restaurant that serves its food in plastic baskets and charges 10-12 dollars a meal more than 3 stars. I ordered a burger with a special set of toppings and it came out exactly as ordered. My wife the vegetarian even was able to get a vegan burger (made by boca) with avacado and other toppings. The food was delivered almost to quickly. We were barely able to enjoy our drinks before they arrived. Overall we had a good experience and we just wanted something cheap and quick so it is a winner for that reason.
(3)
Myles D.
In 2003, red robin introduced a tantalizing menu item - Red's Nantucket Seafood Scatter. The whole dish has a clear, crisp taste, and a new sheen of consummate professionalism that really gives the dish a big boost. In 2005, they released perhaps their most accomplished dish - Riblets & Mac'n'cheese. A dish so catchy, most people probably don't realize what they are eating. But they should, because it's not just about the pleasure of conformity, and the importance of trends, it's also a personal statement about the restaurant itself. If you are looking for lighter fare, it's hard to choose a favorite among so many great dishes. But I suggest the 'Avo-cobb-o' - a fun little twist on a not-so-classic dish. Their menu says "It's ripe. For eating". I couldn't agree more. It is one of the best, most powerful menu items created around the idea of self-preservation, dignity. Its universal message crosses all boundaries and instills one with the hope that it's not too late to better ourselves. Since it's impossible in this world we live in to empathize with others, we can always empathize with ourselves. It's an important message, crucial really. And it is a beautifully crafted dish on the menu. I do have to say though, their Whiskey River BBQ Chicken Wrap is a bit off the mark. I don't really understand their work with this dish. Too artsy, too intellectual. Their artistic presence really becomes more apparent with their Ensenada Chicken Platter, however. I think it is the group's undisputed masterpiece. It's an epic meditation on intangibility. At the same time, it deepens and enriches the meaning of the preceding three dishes. Taste the brilliant ensemble of flavors - you can practically feel every culinary instrument used. In terms of culinary craftsmanship, this dish hits a new peak of professionalism. The dish is extremely uplifting, the flavors essentially address the problems of abusive culinary authority. In all, I think Red Robins gives a new meaning to the dining experience.
(5)
Lauren D.
Get the Prime Chophouse burger! So good! I do not agree with all the reviews saying that it tastes like fast food burgers. I think they really are what they say, "gourmet burgers". Ask for Brad for your server, he is absolutely amazing!
(5)
Marty F.
Great place for burgers and fries, very friendly staff and awesome atmosphere. I had the Burnin Love Burger which lived up to its name. The Pub Pretzel appetizer was yummy and the Freckled Lemonade was delicious, oh and you must get the campfire sauce with your bottomless steak fries. This is one of our favorite places to meet up with our friends to eat and drink.
(5)
Katie M.
Service was great. Build your own burgers is the best and paying $4.49 for endless root beer float is a MUST. They also have vegetarian hamburger options so no one is left out!
(5)
Cassie H.
I give it a 5 because for a burger place it's like the best. You've got lots of choices (more than just burgers), all kinds of burgers. Bottomless fries and now you can order some dipping sauces. Thai chili is so so good! Service was perfect. My son got a shake and loved that salted Carmel flavor. Atmosphere is party style/fun. Can be a lot of children there if that bothers you.
(5)
Katie C.
Ok, for a chain it isn't bad: a solid choice for a casual meal. This new location opened up near to us, so the allure of unlimited french fries with your entree was too good to pass up. I mean: bottomless french fries? It doesn't get better for when you want to indulge a bit. For sandwiches and salads, it's a good option. My husband always orders the Whiskey River BBQ chicken sandwich, topped with cheddar, barbeque sauce, and crispy onions. I tend to order the Southwest Grilled Chicken salad: it has chicken, avocado, red and green bell pepper, black beans, corn, cheese, and fried jalapeno coins. A few fried jalapeno coins make this girl very happy. I could probably eat an entire basket of those bad boys. The restaurant seems to be on a wait a lot during the weekends, so be prepared to wait at peak times!
(3)
Carrie F.
Our waitress was great. The issue was my veggie burger was not cooked. They did take it off the bill but I don't plan on going back.
(2)
Michael K.
Amazing burger with a great presentation. The service is always great!! Danie took great care of my family and we will be back!!!!
(5)
Ace R.
I liked this place very much. And I liked the food too. I have tried many of their items on their menu, and was completely satisfied. The wait staff is friendly too. Have recommded it to my friends, and family.
(4)
James C.
Not too bad of a place. Average burgers & food, nothing too amazing, but nothing too bad either. It's a good place to stop in if you're looking for something very casual.
(3)
AnnMarie W.
Sweet Potato Fries my favorite. Delicious. We love the variety of burgers offered. They are very busy most days, but well worth the wait. Great flavors of milkshakes to enjoy with your Bottomless basket of fries.
(4)
Lane R.
Having seen commercials for Red Robin forever, this was my first experience at one. For the longest time I honestly thought it was a fast food restaurant and by the end of our meal we agreed the food was about on par with fast food. For a chain burger joint I suppose this place is alright, but there are plenty of better local restaurants to grab a fresh burger at. We stopped in around 8:00pm on a Saturday and it appeared they were just coming off of a wait. We only had to wait a few minutes for them to clean a table. Our server was a little hard to keep at our table. We ordered our drinks and before we could ask for an appetizer she was off. I hate when I order an appetizer and it comes out at the same time as my meal (this looked like the kind of place it would happen at) so I always try to give them a good 10-15 minutes between ordering. For an appetizer we picked the fried jalapenos and mushrooms. The jalapenos were good and fresh. They were pretty spicy, but the mushrooms could have been better they were soggy. I got the bleu cheese burger and my husband ordered the only spicy one on the menu. They were alright, but the patty looked like it was previously frozen, as most chains are. The fries were decent. We paid with a gift card which apparently you can't leave a tip on. Well our server just dropped our card off at the table and ran. We only had a $20 and had the hardest time getting her attention to get change. Apparently she didn't want a tip, because I tried to flag her down 3 times and finally I just grabbed another server. I doubt we will be back anytime soon, but we wanted to say we had tried it.
(2)
Paul H.
......YUM.....! Prime rib burger is knee buckling. Can't wait for the new location on Tyrone blvd in st. Pete
(5)
Elena S.
.................the service wag great but the food not so much... The grilled cheese sandwich was done is a way that the cheese was not melted (kids meal). The burger and the turkey burgers were ok but the fries served with them were soggy.. The only thing that was good is chicken strips served in a kids meal....
(2)
Deirdre O.
As many times as I've seen the commercial for Red Robin in Orlando, we don't have a location. I happened to be in Clearwater for a mini getaway and saw one at the Mall. Incidentally, I had to try it. Unfortunately, I was not impressed. I ordered the Red Robin Classic (I think that was what it was called). I like other burger establishments better. But glad I satisfied my curiosity.
(2)
C L.
I like Red Robin a lot! I've eaten at three or four different ones, and once at the Countryside Mall location. At the Countryside restaurant, I ordered the "sweet Jim Beam" and swiss burger. Wow! Grrreat burger. It had a sweet brown sauce on top (I guess the Jim Beam), bacon, swiss, and the great Red Robin beef. Excellent; I will order it again. This was accompanied by "bottomless" steak fries, the best French fries in my opinion. Finally, I ordered a milkshake. Let me tell you about this Red Robin milkshake. It was vanilla, and ICE cold, obviously made from quality ice cream. Part of it was served in a cold glass and the rest of it was in the cold metal mixing container. It was thick, and sweet, and the vanilla flavor was definitely prominent (a good thing). It was better than a Steak n Shake milkshake including the days when Steak n Shake used real ice cream. My wife raves about the Prime Rib Dip sandwich, and it is on my list of things to try. It looks very good. We'll be back, soon hopefully!!
(4)
Tony R.
Don't get the smaller tavern burger! It's a different patty that taste like the 49 cents McDonald's special.
(2)
Jimbob K.
I've been to Red Robins before, first time at this one. It was packed!! 45 min to an hour wait. They took our name and my cell number. They NEVER called!!! So don't brother leaving your number.
(1)
David T.
Went to the soft opening. Yummm!
(4)
Hli H.
This location is pretty awesome. The service is quick and courtesy. The food is served hot and juicy. They definitely serve better food than in the food court inside the mall. I enjoy dining here.
(5)
Nanci C.
This location just opened few weeks ago and the service is wonderful. I've been here twice now and the staff is on top of things. The food is wonderful and it's a fun time. I think it was a fantastic addition to Countryside Mall.
(5)
Don G.
Burger was good. I had the Whiskey River BBQ Burger. I ordered Med. rare, It came out Medium. I ate it without complaint. I was sitting at the bar and the bartenders seemed more intent in chatting with a girl at the bar who apparently worked there and was there on her day off. I started my meal with a large beer and pretzel bites, which were tasty. I should mention that I told the bartender that "I'll start with the pretzel bites". After I finished the appetizer and folded my menu, I pushed the dish away from in front of me and waited for the girl to take the rest of my order. She came to collect the dish and said nothing. I waited for another 10 min.or so before she came to ask if I wanted to order anything else. The food came out in short order and, as I said, it was tasty, but nothing to write home about. After I finished my burger and my second beer, I watched the two bartenders doing their thing and taking care of the service bar as I would expect, but they still paid more attention to the friend at the bar than to the four other customers who were sitting there. I waited another 15 min for the check and another 5 for the receipt to sign. All together, it was satisfactory, but I've been in the industry for more than 25 years and everyplace I've ever worked, employees are NEVER allowed to sit at the bar any time BECAUSE of the distraction to the bartenders.
(3)
Sarah B.
Location just opened and this was our first time ever at a Red Robin. As packed as it was for lunch, the wait was only about 15 minutes for 2 of us. We were sat at a table barely a foot away from the table next to us, so the lack of privacy was a little uncomfortable. Being vegetarians, we were pleased that there were 2 different veggie burgers (Morningstar Veggie or Boca Vegan) that could be subbed on any burger! I tried the just the regular Veggie which had carmelized onions and zucchini on it....delicious! Next time I will try subbing a veggie patty on one of the other burgers. Fries were also fresh and piping hot. Was a big portion, so I had leftovers for dinner. Maria was our server and was terrific, especially given how busy it was. Overall, we thought it was a little pricey - cost us almost $40 for 1 appetizer, 2 sodas, 2 burgers and tip. But we will be back since the food was good and it is difficult to find restaurants that have such great vegetarian options....which says a lot since this is a burger place. :)
(4)
John H.
Went to this new location during the it's 1st week . 40 minute wait with a text message to tell us the table was ready. We could walk around the mall while waiting. Big crowd but very well managed. Our server, Christa, was fabulous, always attentive to our needs. The food came as as ordered fairly quickly for such a large crowd. We had the BBQ Chicken sandwich and the Teriyaki Chicken sandwich and substituted for sweet potato fries. Both sandwiches were very good, and the fries great. Had a second helping of fries.
(4)
Lee S.
My sons wanted to take me to Red Robin since it had recently opened .I'll start with a positive.. the sweet potato fries are thin and crisp . My son had a brownie mint milk shake and loved it .It was down hill after that. I cant have spices and made that clear to the waitress. Red Robin is known for its burgers so I assumed they were fresh made and real hand made burgers with fresh ground meat. . I ordered the Turkey burger and told them, no Red Robin spice, cant have spices at all. Turkey plain with Lettuce. First bite revealed that this was full of spices. UGH! My mouth was hot from pepper, that much I could identify. My head tightens , I get a bubble blister in my mouth I often get from foods with chemicals, preservatives... etc. Shoot , I look at the burger and I can tell its not "real ground turkey like I expected... its processed yuk... looks like what pink slime/mechanically separated meat. ( google that) . Now I am really disappointed .. I thought it they were famous for their burgers it would be a real ground burger. Nope. I ask for the label of the turkey so I can tell how bad this headache is going to be. Its Jennie O processed turkey with every spice and chemical. The cracked pepper was responsible for my burning mouth , it also had garlic , onion and onion powder , dissodium insinate, bha,bht..and on and on ..! So sad . My waitress apologized. She didn't know the burgers had all those spices and chemicals in them , she said she did tell the kitchen not to put the red robin spices on it . She had an education too. So if you want processed inferior food --eat at Red Robin... just don't be fooled by the best burgers since 1969 like its a family recipe or real ground beef or turkey ... its not .. its not quality in my opinion but its dressed up with nice pictures and fancy names. I got a headache and wasted my money.
(2)
Shae D.
Never been to a Red Robin, so this was my bday dinner choice. Super awesome, juicy burgers and the tower of onion rings was equally delish! The staff was awesome too.
(5)
Mike M.
I've got to give it to Red Robin: they always keep things moving to keep ahead of the competition, and do a very good job of it. They obviously drill their customer service ethic on to their staff, and it's noticeable. It's nice to have a sea of smiles and energy during a visit, and the Servers show an interest in your meal and your satisfaction. Our Server, Drew, did a great job today. My wife enjoyed her Bonzai Burger (grilled pineapple and swiss cheese), and my Genisys Burger (avacodo, fried jalepenos and bacon) was nice and big and spicy. The fries are always great, and so are the onion rings. They are running a campaign that donates to the Children's Cancer Fund if you order their Lemonade, which is so thoughtful and easy (and tasty!) Very nice experience!
Free burger during the month of your birthday when you sign up for their loyalty program - thanks Red Robin! 3 stars for burger 5 stars for great loyalty program Good as usual although I think they have changed their burgers - they used to be so big and thick that I could barely finish, this burger was about 1/2 inch thick and I had room for another round of fries ;) Also, I feel like they used to have a hand-formed look and now they are obviously pre-formed patties, not a deal-breaker but definitely makes me ponder if I want to deal with the horrible parking situation for an average burger. They still have THE BEST loyalty/reward program in the industry.
(4)
Timothy A.
Best burgers. I'm love reeeeed robin. They give you unlimited fries and drinks. Coupons all the time.
(5)
Jamee S.
The server took fries out of our basket on his way to our table. When I called him out on it all he said was "don't worry my hands are clean!" ARE YOU KIDDING ME?!!? Quality training at this place. Service was terrible. Our appetizer was burned black.
(2)
Tim A.
They are a little expensive but it's really worth it. They have the best burger, sorry 5 Guys but they kill you in competition. Even the servers are well versed. They offer any options. They have dipping sauces for the Fries (steak Fries or Sweet potato. Expect to pay 50.00 for 2 burgers with unlimited drink and fries refills. You may not need any refills considering the size of their burgers. Clean friendly upbeat atmosphere.
(4)
Amy S.
First off, let me just say how good the food was! Our burgers and fries were made to order as we requested and the appetizer were all delicious. Unfortunately the service was horrid. Service: Tues. 10/28/14 5:50 - Ben and I walk into Red Robin, kind of excited since neither of us have been to this location. One couple is in front of us at the hostess stand, but there are only 3-4 tables of people in the restaurant. We are seated relatively quickly. 5:55- Will the Waiter comes over and gets our drink order, Ben asks for a TNT (Long Island) and I order a Mojito, we also put in an order for the Chili-Con-Queso. 6:00- We see that the couple who arrived at the same time as us are now getting their drinks, we start looking around for ours...Will seems to have disappeared. 6:05- Drinks arrive, Ben's TNT looks great, but says it tastes like there is no alcohol in it. Mine looks a little cloudly and tastes like pure lime juice. The waiter happens to be taking orders for the table right next to us (family of 4, 2 kids uder the age of 6, adorable) so I flag him down and let him know what's wrong, he apologizes and says he will fix it, takes the drink and heads to the bar. We can see him talking to the bar tender, she doesn't look offended, yay! App arrives! Fantastic Queso! We both were very impressed with the quality, I highly recommend the Queso! 6:10- 2nd Mojito arrives, Will asks me to taste it before he leaves (nice gesture). Now the drink tastes like soda water. Still can't taste the mint, or the Rum, or taste/see any sugar in the glass. REALLY?! Sent the drink back again. Dinner orders are placed, 2 tavern doubles, my toppings on the side, Ben asks for cheese and bacon only, with a side of honey mustard. 6:15- A 2nd waitress comes to the table and asks if I would like to order anything else in place of the failed Mojito. I ask for a sweet tea. Disappointment abounds. 6:16-Sweet tea magically appears at the table. Kids at the table next door settle down, their food has arrived. 6:17 - We start playing a round of Trivial Pursuit on the bottle of Heinz ketchup. Ben and I are kicking ass and taking names! 6:25- We have finished 3 full games of trivial pursuit, boredom is setting in. Where is the waiter? Where is our food? 6:30- Finally! Salvation in the form of a burger! Smells great. We tell the food runner that we asked for honey mustard. She says she will be right back, our waiter is still MIA. 6:35- This burger is AWESOME. I totally understand why people like this place. Ben is done with his fries, no honey mustard yet. The couple who came in at the same time as us seem to have left already. 6:37- Honey mustard finally! I use Ben's leftovers on my fries, yummy. 6:40- Ben's kinda itching for more fries, waiter still hasn't even come over to ask how the food is (well, was). Ben and I wonder when the waiter will be back. He's still MIA. Family of 4 has their check and is packing up to leave already. 6:43- Well hey there Mr. Waiter, did you get lost? No? Glad to hear it. We order another round of fries (he said it'll be about 5 mins) I ask for the check, and tell the waiter I have a coupon. He writes down my member number and disappears. 6:50- Waiter stops by with an arm full of food, "I'll be back in a second, the code didn't work, I need to verify it with you again" 6:55- I think the waiter got lost again. Second round of fries shows up. 6:56- Ben can't take any more, leaves me his wallet and heads outside for some air. 7:00- New waiter, never seen him before, appologizes profusely, takes my code again. I make a comment about how we have been here for over an hour and we are trying to make a movie in 30 mins. Answer? "Sorry it's really busy tonight". 7:11- Waiter drops the check off, arm full of food again, I ask him to come back after he drops that off (no reason to cause other people to wait as long as we did). 7:12- Yes he came right back, I was shocked too. I explained to Will the reason that he was not getting a very nice tip from us. I felt like he poorly managed his time and resources. I explained that there were 5 tables when we first walked in, and yet it took us over a hour to receive drinks, an app and a meal, for 2. I also pointed out that he took over 20 minutes to deliver the check to me after I asked for it. I made a point of telling him that we had arrived so early because we were trying to make a movie and were still disappointed in the timeliness of the service. Will's response was "you should have told me you were trying to make a movie, I could have put a rush order on it". LET ME JUST SAY: Whether or not I am trying to make a movie is irrelevent. My service should not be that slow. EVER. Somebody PLEASE send a corporate trainer to this location. Hire a bartender who can make drinks. Hire waiters who have the ability to handle 6 tables on a Tuesday night. The food was great, I would love to go back, but we will not be returning because of the service. Disappointed.
(1)
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Address :27001 US Highway 19 North,Suite 1130
Clearwater, FL, 33761
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
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Christopher M.
Pretty good, it exactly what you expect from a restaurant chain. The burgers are good, and the drink are interesting they have a Guinness and Blue Moon milk shakes. The Guinness one taste like a Car Bomb (one of my all time favorite drinks) and the Blue Moon was OK but there was too much orange taste too it. It will be hard to go back with Hamburger Mary's being just down 19.
(3)Phillip H.
The burgers are tasty, greasy and cooked perfectly plus they come in an array of fashions and the beer is cold. What more can you ask for...
(4)Kelly L.
Very chainy, but good for a burger. They have decent fries too. This stop is for convenience, I wouldn't choose it because I was craving it. Average service. Nice outdoor area though!
(4)Stephan J.
It's ok. I mean nothing special at all. Loud, cramped. But it's hella convenient to the movies and mall so it's got that going for it I guess.
(3)Max W.
Not bad ate at the bar. Food was out quick and was right. Server was on top of the refills and stopped by often.
(3)Natalie M.
We were looking to get some post workout grub that was low carb. Good thing Red Robin was close by our gym. We decided to be good and ordered the bunless burger with lettuce instead. I ordered the avocado bacon burger. The burger came out wrapped in lettuce. I couldn't really taste the avocado but the burger was cooked the way I ordered it, medium. The patty size was a little disappointing and not thick like what was pictured in the menu. When you order a burger there, you usually get bottomless fries but since we were doing low carb, we opted for broccoli. Endless broccoli is not the same as endless fries but we were trying to stay healthy and not waste a workout (I think the patrons sitting next to us thought we were weirdos as we kept glancing over at their tables, and were drooling over their fries and onion rings). Tip- I would get double patty next time or ask for more lettuce since one patty is pretty thin.
(3)Erin J.
Great place the waitress was super nice took time and ask us about the movie we just saw really enjoyed the poppin' purple lemonade I was really impressed thank you for the great experience
(5)Shannan T.
We walked into the restaurant we were greeted by a very somber not so happy looking host. The restaurant smelled like burnt food and was not appetizing. We contemplated leaving but after a long day and kids were hungry we decided to stay. My son got a bottomless root beer float and the root beer was very very watered-down, would not order again if this is the norm (maybe they were almost out of it?). His mack and cheese was decent and the Carrots tasted like they had been in water for a long time and had a slight mildewy taste. My daughter loved her chicken on a stick with side of sliced apples. We got the onion stack as an appetizer and the dipping sauces were pretty good and onion rings or decent. Our burgers were good or server was slow but very sweet and helpful. The restaurant is small and not as clean as the location in citrus Park mall. I do not think we would ever return unless this was a convenient place to go.
(2)P. W.
Just finding Red Robin when looking for a steakhouse. As a frst timer the waiter told us a lot about the loyalty program. We had fish n chips and the delicious burger with beacon. The fries are excellent, the beef pink in the middle - i love it. Only the fish had too much batter around. Drinks are good. All in all it's worth the price - but gourmet? I don't think so.
(3)Joys G.
Guacamole bacon: for me anything with guacamole & bacon is always good! So, iam very satisfied with my guarmet burget. It was messy yet very flavorful! :) Bleu Ribbon: hubby didn't like it much.. It tasted like burnt coconut oil, he says. Lol. Not even sure how to really describe it but ya. Staffs are very friendly and sweet, place is big with so many choices where to seat. Not to mention, FRIES overload!
(4)Candice M.
Red Robin The best thing here in my opinion are the bottomless fries. The sweet potato fries were surprisingly good! I ordered the spicy jalapeno burger. The burger was ok, but I like the ones at chilis better. I was hoping the burger would have a homemade fresh burger flavor, but they tasted pre made and formed, not fresh. My burger just tasted plain, even with all the extras on it. I am not a junk food person so I probably wont frequent this place because I felt like the unhealthiest person ever...but if I am at the mall, this might be a good option vs the food court. My boyfriend liked his chili soup. I did hear that you get a free burger for your bday so I will probably come back then. Also this location can get busy on the weekend. I was here on a Friday night and there was a wait, but tables outside are first come first serve so we sat there.
(3)Meghan B.
The best onion rings. The best! Left feeling bloated and pants too tight. Excellent service and juicy burger.
(5)Ethen J.
Red Robin Yum Love red Robin burgers the south western burger is awesome sometimes you need a extra BBQ sauce fries are pretty darn good too and sometimes they have good drink specials
(5)BooBooKatie M.
Im a food snob. I admit it. Particularly when it comes to burgers because I have places like Engine No. 9 and the Burg Bar in my hood. But my family wanted a burger after birthday shopping at Countryside so we stopped here. I didn't set my expectations high but even so, I was disappointed. I had the bacon cheeseburger with the bacon crumbled aoili and fried jalapenos but it was still "eh." The fries were well seasoned. But the service... Im not sure if the server was trying to push us out for fast customer turnover but he was practically snatching our plates while we were still chewing. My sister had to swat his hand away. And we had to ask for everything: every refill, mustard for the pretzel bites, ranch for the wings, ketchup for the fries, napkins... Wish the mall would have installed a Five Guys instead. Not coming back.
(2)Robin D.
My family came to visit. The five of us ate here around 100pm. By 700pm we were all feeling ill, one by one. Three of us ended up in the hospital. Including my elderly mother. The other two were younger and were sick at home. In my opinion, we all ate a similar dish and shared. We ALL got sick. You decide....
(1)David S.
The food was good and the portions were definitely large enough. The only reason we gave it four stars is because the food seems a little overpriced for what it is. $9 to $15 for a burger... But if you were a big eater, they have bottomless fries and steamed broccoli. In my younger days that would've been a big loss situation for them!!!! ;) The staff was excellent and very attentive. And they allowed us to bring our dog to the outside seating area which was very comfortable in the shade. And they immediately brought a bowl of water out to the dog to keep her comfortable. And although we were here during kind of an off-peak time of the day, the food came out relatively quickly.
(4)Takeshi T.
Average. If that. Sadly my expectations of this place were better than the actual food. America's best gourmet burger? Hardly. The burgers here tasted like they do from any major restaurant chain: greasy and gross. About an hour after eating I began to have that sick feeling in my stomach that I always seem to get from eating in places like this. The wait staff was friendly and courteous, but non-existent at times. With that being the case the food arrived lukewarm and the "endless" basket of fries was only refilled once. Which was when we were finished eating and the waiter also brought the cheque, but by then we were already wanting to leave. Is it better than say, McDonalds? Sure. Is it a really good gourmet burger? Maybe more like a gourmet booger. With that being the case, I'm not likely to return anytime soon. There are tonnes of gourmet burger places popping up around this area, so the competition is pretty stiff, and I've had a lot better.
(2)Gabriella D.
Juicy burger! Sweet potato fries. The food was good, service was quick, though we came on a busy Friday night. There were a lot of TVs around and the place is popping with all kinds of busy décor. Very family oriented, there were tons of kids all ages around, but the menu for the kids though simple is efficient and meeting the needs of even the pickiest tiny tots and I liked being able to pick oranges as a side instead of French fries. Good experience, def want to come back and order a milkshake or just a dessert next time.
(5)Paul S.
We ordered appetizers of onion rings and mozzarella sticks ...yummy. Burgers and bottomless fies left us overstuffed. No room for desert. Server was a bit slow...eg overworked. Wife enjoyed Bailey's boozey milkshake, but she said it wasn't that strong.
(4)J E.
I normally never visit chains, but I was waiting on a movie next door and thought I'd stop in for a quick beer and bite. My bartender, Kira, did a great job and started my fun ME night so well that I thought it deserved a review. Very nice red robin, clean, clean staff, everyone seems to keep busy. I would actually come back
(5)Rob W.
They make some nice burgers here and I do enjoy them. The massive size and the bottomless fries can cause you to overeat and leave feeling stuffed. I would only dine here infrequently.
(4)Patti R.
I luv coming here. If I am on my lunch hour , they are very good about getting the food and my check out so I am not late . I had the Banzai Burger. Done the right way and it was yummy. I also like the loyalty program. Every time I come I try a new item and I have not been disappointed yet ! Staff is friendly
(4)Johnson R.
We used to like coming here... The past couple if times we've come here the service was half a$$. I was constantly having to request to have our drinks refilled. The lastime we were here they had no silverware, the lettuce for our salads was brown on the edges and my Wifes burger had the wrong sauce on it which was spicy. Please get it together
(2)Dianna B.
Stopped in today after finding out that my favorite Thai place didn't open until 4. Since Red Robin was close by and I had an errand to run at the mall, the husbeast and I decided why not. What we first noticed is that they've got advertising up for their new autumn menu, including the Sam Adams Oktoberfest beer and their Pretzel burger. This piqued the husbeast's interest and me, well, I'm a simple creature, I just wanted MEAT! We perused the new slick menu layout - instead of being a fold out menu, they've now got newly photographed food offerings in a book style menu- and i chose to have the French dip, as a starter, we chose their pretzel bites. I've had them in the past and they've been delicious, today though, they were a disappointment. The cheese was clumpy and the bites themselves tasted microwaved and over salted. The way the food is presented is much prettier now. Gone are the plastic baskets, now food comes neatly arranged on plates, fries come served in hammered steel buckets. Everything looks slick and delicious. They even offer 7 different sauces for your fries that are standard, and a few other sauces that are premium for an up-charge. This is something new. Our entrees were served quickly and as ordered. They were delicious! The food and the service was excellent. Since I've been on a restricted diet, I ended up having to take half my meal home. Its days like today that I wish I could order off the kiddie menu!
(4)Christopher S.
Today was my first time visiting a Red Robin. I had heard many good things about them from friends and family and decided to take my Brother out for an early birthday lunch and a movie. The restaurant appeared very clean and service was friendly and professional with just one tiny lapse. The burgers were great and I was happy with the fact that the waitress didn't bat an eye when I ordered mine medium rare. I have had restaurants tell me they won't serve burgers below medium and that just tells me that they don't trust the quality of their meat or kitchen staff. The fries were a bit of a disappointment though. My brother had bragged about how good they were and since we were in shortly after opening at 11 AM, I expected them to be hot and fresh. While they weren't horrible, they weren't very warm and several of mine were very hard, like they had been left to either cook too long or sat under a heat lamp for far too long. Again, they weren't horrible, it just seemed strange for them not to be fresh so early in the day. All in all, I would happily go back again. My one issue is something that is common to a lot of restaurants. I am a big guy at 6'1" and around 315 lbs. Many restaurants, Red Robin included, have booths with their tables firmly mounted to the floor. As a hostess, if you have a larger customer coming in, it might behoove you to consider seating your diner somewhere where they can be comfortable. The restaurant was sparsely populated and there were regular tables and chairs, high top tables, and even bar seating that would have been far more comfortable for me rather than having me try and squeeze into a booth. Yes, I know that the simple answer is, "lose weight!", but that doesn't change the fact that you should always try and make your customer comfortable.
(3)Peter B.
Pricey but very good. The burgers are delicious and the shakes are stupendous. Sign up for the Red Royalty plan and save money and get a free burger on your birthday. Tip:,instead of bottomless fries, get a salad or broccoli. Full disclosure: my wife thinks Steak 'N Shake is better.
(4)Scott H.
I told the lady waiting my table that this was very superior experience compared to the last Red Robin I went to. This was my first visit to this location and I really enjoyed the décor, food and service. All of which was very delightful. From the outside this place looks like a sidewalk burger place; I was thoroughly amazed at the space that was inside. It was huge! There were so many booth and table combinations that I really could not tell that there was a bar to the left. The walls were covered with different variations of "memorabilia" type art. Some of which was extremely creative. The back wall was the kitchen which was "a buzz" with activity creating and delivering the menu items. My visit began with a warm greeting from the smiling hostess who quickly observed and informed me that it was going to be a moment. She was true to her observation. It a short moment another pleasant staff member came and took me to my table. I was really impressed with her initiative, as we approached the table I was to set at it was obvious it was not ready, she did not blink an eye or make it known to me, she proceeded to the next section and solved the curve ball thrown to her. Kudos to her, no so much kudos for whoever was supposed to bus the table. It was a very short time before my table was approached and my order was taken. I wanted just a simple burger. Sure enough, they have a "simple burger" on the menu. I ordered it medium and found out it came with all the garnishments I wanted. The burger came out with a lightly toasted bun cooked exactly medium with the garnishments on the side. The waitress promptly brought mayonnaise and mustard and I stacked the lettuce tomato and onion topping the burger. The burger was warm and inviting with flavor topped with an orchestra of fresh and cool toppings. Delightful! The fries were bottomless and I was sorry that I could not do more than one order. They were fresh, hot, and thick steak fries. Very good. Warning: the fries come in what looks like a silver cup it is actually a ring and if you are not careful moving it fries could get a way and that would be bad. Definitely a stop when visiting the mall or even worth a special trip. Happy hour specials Domestic drafts house wine and wells $2.50 and premium drafts an margaritas $3.50.
(4)Kimberly N.
Had a great dinner here with a friend who was having a birthday. Our server Mike was great, very friendly and fun. I had the Bleu ribbon burger and it was cooked just as I asked and tasted fantastic. Excellent location.
(4)Marty C.
We were at the mall and decided to get a milkshake and some nibbles. We both ordered chocolate shakes and one order of the riblet appetizer. As a suggestion, order the larger version of the milkshake because the normal size is only about 10 oz. Personally, I do not care for sprinkles on a milkshake. The riblets were tasty but for the price($9) we only got 6, one inch long portions of them on a bed of potato chips. In short, it was a very meager appetizer for the price. Bottom line: We should have gone to the food court.
(3)Haylee F.
The food was average at best and the service was terrible. I really expected better. I won't be going back.
(2)Anna-Marie W.
On a recent trip to Clearwater, Florida, I had the chance to eat at a Red Robin. First of all, the menu is filled with a wide variety of burgers. Though there are burgers you can order as is from a simple lettuce and tomato version to a spicy jalapeno burger that will set your mouth on fire, every burger can be customized to tailor to your needs. In our case, my dinner companion Chad chose to substitute the regular all beef patty for the veggie option. Red Robin offers a veggie burger, a vegan soy burger, a turkey burger and the most popular beef patty. Or, if a burger just isn't your thing at all, you can substitute fish, grilled chicken, blackened chicken or a crispy chicken patty. My dinner date opted for the veggie burger slipped into the Burning Love burger and it was a spicy lover's dream. Crispy fried jalapeno slices, a spicy salsa and pepperjack cheese on a jalapeno-cornmeal Kaiser roll. Well, in addition to substituting the burger patty, Chad switched the pepperjack for blue cheese and a whole grain bun instead of the jalapeno Kaiser roll. And it was still spicy. And it was delicious. It was mouthwatering. Speaking of mouthwatering, I had the Prime Chophouse burger. They had me at horseradish sautéed mushrooms. Add provolone cheese and crispy onion straws and you had me at hello. I went for the beef patty version. It was cooked perfectly (I ordered it medium), it was juicy, I got a taste of those horseradish mushrooms with every bite. My only complaint is that it was HUGE!!! The burger patty is 6oz. which for me is enormous, however you can request a smaller patty (which will also lower the price by $2). Everything can be customized- from the bun to the cheese to the sauces to the toppings to the burger patty itself. Add a side of their "bottomless" fries and you are set. Chad took advantage of the bottomless fries- his second serving of fries was bigger than the first. They do not skimp. All Red Robin locations also have a full bar with a wide selection of both alcoholic and non-alcoholic beverages. Next time I am getting the Salted Caramel Milkshake- somehow I missed that on the menu the first time around (I was just too busy building my dream burger). I now have my Red Robin bucket list. We signed up for the Red Royalty card- they have some very serious generous offers. Visit 5 times in the next 5 weeks and get $20 off our meal. Every 10th entrée is free. Free burger on your birthday (those are always my favorite loyalty perks).
(4)Trey M.
I really enjoyed my experience dining, the burgers are quite good and my daughter loves the bottomless Root beer!
(4)Darren T.
Although I love the burgers, I can't believe red robin is charging 75 cents for sauces. How much does it cost to make an ounce if sauce. Is this gouging customers are do they need the money I think the innovation is good but they should give it to customers without charging them!
(1)Lauren C.
"REEEEEEEEED ROBIN, YUMMMM!" Their catch phrase is so easy to get stuck in my head everytime I see one of their commercials and I basically want to say it over and over whenever I eat one of their tasty burgers here too. I just love all the additions that have been made to the mall in the last couple years and this is one of them. Very nice to have a few sit down choices with good service and a decent meal for not alot of money. Beware of the parking situation here, it never used to take so long to find a spot but now this whole mall is so busy sometimes it takes at least a few minutes of driving in circles to find an available spot. I like how they have so many options for customizing your sandwich, whether it be a burger or a chicken patty, whole wheat bun, regular bun or lettuce wrap for those on a low carb diet and plenty of other options to make it just how you like. They also have some gluten free options here which I'm sure is much appreciated by the folks who cannot eat gluten but still want a delicious burger. I was also impressed with the fries here, they were crispy and fresh, definitely a thumbs up. Besides their wide selection of burgers, they also have some salads, soups and other options to satisfy any craving. There is a full liquor bar as well and quite a few TVs mounted around the restaurant if you're wanting to watch the big game. The service has varied here on each visit, from average to above average, so can't complain there. Yay for having a red robin that gets 2 thumbs up so close to home!
(4)Ross M.
So I would much rather review a local joint than a chain, and unfortunately I have been busy and eating more chains that I want to admit lately. And most of those experiences are just so bland that I cannot even bring myself to check in or review. However, this Red Robin has some of the best service I have experienced anywhere in my recent memory. Zack deserves a raise. He was totally awesome. Friendly, fast, knowledgable, and so much more. We ate lunch at Gators out on Treasure Island. We had the most awful service there. After we went parasailing. Then we met my fiancée's dad and step mom for dinner at this Red Robin location. We were so thankful for good service after our lunch service experience. We went here for the amazing milkshakes. The peach milkshake was unbelievable, it was so unique and full of flavor. My fiancee and I shared the bruschetta burger. It was very good, and compliment so well by the sweet potato fries. While the food and shakes were wonderful, Zack's great service really made this the 5 star experience that it was. Red Robin, YUMMMMMMMM!
(5)Jean A.
After my bad experience with the location in Citrus park, I said well let's give it a shot here in Clearwater! The server was excellent!!!! The manager came to our table and made sure we were ok. The food was hot and well presented! Love it!! Well done!:-)
(5)Jenn B.
Well we started being seated by creepy chick that stares into your soul when giving you her red robin visit quiz. Let me stop there and ask, what difference does it make if I've been to red robin before? Let me guess, there's menus with food on them, perhaps a variety of fountain drinks, and a bathroom for people to warm the porcelain after they digest the food? We ordered the chips and French onion dip that tasted awful! It tasted like they used a while packet do French onion soup and a teaspoon of sour cream. I ordered a turkey burger that tasted like the soul of my chuck Taylor's i wore in 4th grade P.E. Class. My boyfriend didn't complain about hid burger, but it had avocado and bacon on it. You can put those two ingredients on dog poo and it would be good, which I'm sure was the case of his burger. Never going again. Wanted to barf it up when we left so I could re-eat something decent. The bottomless steak fries is ridiculous. If you need a second helping of fries then you also probably need a cardiologist.
(1)Samantha W.
We eat here all the time! Great food for a great price! I love the whiskey river bbq burger! And the sweet potato fries are amazing! Great service as well and wonderful managers. Would recommend to everyone. Can't wait to go again.
(5)Teresa L.
Service was great especially seeing as I walked in with a to-go order 10 minutes till closing. No complaints, all smiles. The food was ok. I wanted a burger but something better than a fast food burger. Not a bad place. It just didn't really knock my socks off.
(3)Bekka N.
We went here after watching a movie. My partner had a bacon cheeseburger with an egg, I ordered the Burnin Love burger. We had to wait awhile to get our food since they were so busy, but when it arrived, it was so good! Perfectly cooked medium rare (as we both ordered it). He said his burger was perfect, mine was awesome! Crispy jalapeño pennies, a Chipotle aiole, and a broiled jalapeño on top. A little messy, but about what's to be expected with a big awesome burger. The portion was really big, I'll definitely order a petit burger next time. The sauces they offer for fries were also really good. We ordered four of them and our waitress happily obliged. Speaking of service, very prompt, very friendly. She was busy with so many tables, but made sure to bring us refills and to check on us frequently. It was a little expensive for a burger, but we didn't mind because the quality was excellent. The only reason this review doesn't get a full five stars is because the kitchen was really slow, but like I said, the place was really busy.
(4)Amy B.
This was my first time at a red Robin there was a ten minute wait so we just say at the bar and ate. Let me tell you the bar tender was awesome she was doing at least 3 people's jobs and was quick efficient and still very friendly and polite. Our food came out pretty quick I had a bacon cheeseburger and Brandon had the royal or something. .. The one with egg on it. Anyways they were tasty and definitely a lot of food. I asked for mine well done while Brandon asked for his medium but both came out about medium well so they were both a little bit off..but still tasty. The endless fries is a cool idea but there's no way I could eat more fries. .. Ever! I actually substituted for the sweet potato fries and while they were good I've had better.
(3)M J.
Love the new places in mall although can't find a close parking spot. Burgers are average, onion rings were good and desserts. Nice server however place looked a bit messy. Didn't seem to clean the floors were wet and sticky by my brothers table. Kept warning the kids not to step on spilled soda. Unusual. No cool water in sink in bathroom only hot. Burned my hands and my friend burned her hands couldn't put cold water, had to leave and find a sink with cool water to put our hands under. Still burns. We both are musicians and can't play yet. Should keep up the maintenance, everyone there denying the hot water sink issue. Don't want to sue just want them to fix it. No one calls you back. Said corporate had to be notified to fix sink???? Kathy And brothers friends.
(2)James A.
Yeah hamburger was excellent kind of different milkshakes worked great recommend it for anyone
(4)Duane D.
My first time at a Red Robbin -- and this was opening weekend in Clearwater. The place was crowded, but they will send you a text when your table is ready, so you are fee to walk around the mall area (just watch to bad cellular reception areas). Once inside the service was good and the food came quickly even with a big crowd. The burgers were very good, and lots of choices. All burgers come with bottomless steak fries -- and they are generous with them. Some speciality drinks are bottomless too, including a Barqs rootbeer float, which is only $3.19 for as many as you want--and they even offer you one to go. There are lots of non-burger options too, including chicken, salads, and even hummus. Biggest problem here is parking. This end of the mall has been really over-developed at the expense of parking spaces. There is a lot of free parking, but you might not be very close. The prices are reasonable, but not cheap -- remember this is not fast food. All in all, a great experience and we will be back!
(5)Allison H.
At first I contemplated giving Red's a 4 star, but I have been there almost every weekend with my kids since it opened in March and the service has gone downhill GREATLY. The burgers are amazing though, as long as the kitchen quality doesn't go down like the service did. My last six visits in the past 2 months are as follows: Red's is not packed anymore and has obviously lost it's grand opening "magic". There is no excuse for excessive wait time or poor service. The servers are all very young and flighty. The last few I've had didn't ask if we needed a refill and walked past our table without seeing how we were doing. If you ask for an appetizer or "bottomless" fries up front while you wait 30 mins for your decadent burger, count your blessings if you get the fries at all. Half the time you get the appetizer 5-10 minutes before your main meal is placed before you've taken your second bite of starters. So it takes 25 minutes to make an appetizer? Over all, it's a great family dining establishment since kids don't write reviews on yelp nor do they care about service, but as an adult, they need get out of their complacent comfort zone and realize that in Countryside, young families and couples are long over due for new and fresh places to eat. The economy is booming and new places are popping up everywhere. The instant another family friendly establishment opens near by, they will suffer greatly. Try the blue ribbon burger for a party in your mouth...TNT drink is really strong and yummy. Also the lemonades come in neat glasses are have free refills. YUM.
(3)Skott M.
This Red Robin gets 2 stars because when my double-tavern-burger came out the beef patties were half way off the bun, which was sloppily made, and the burger itself tasted like something I'd eaten for public school district lunch. I had two bites of the burger and was finished, when I decided I would at least fill up on the endless fries. Our first batch of fries were luke-warm, so we asked our waitress if we could have more, and asked if they would be fresh. She assured us they would be. When the new batch came out, they were fire hot, but tasted like they had been cooked once, let sit to cool, then simply dunked in the fryer again. I may be nitpicking at this point, but when the second round of fries weren't that great, I let the waitress know about my burger, and asked politely if we could just take it off the bill, which her and her manager did. The manager then came out and notified me that the burger patties for the double-tavern burger were different than the normal burger patties they use for every other burger, so that may explain the taste. Who knows. I just did not have a great experience at this Red Robin. I suggest eat anywhere else near the mall.
(2)Cara D.
Bottomless root beer floats. That's really all I need to say to justify a full five stars. You pay like $3.50, and you can have as many root beer floats as you can manage. They bring out one large mug with the root beer and ice cream, plus a second glass of super-chilled root beer so you can add more to your float as desired. As soon as I've managed to consume about half of my float, my waiter/waitress for the evening is right there, asking if I want a refill. Do I want a refill? Do you really have to ask? Bring it on!! But Red Robin is known as a burger joint, and not a root beer float joint. So if their root beer floats are divine, their burgers must be pure ambrosia, right? Right! We've never had a burger we haven't liked at Red Robins. They have a massive selection, including two different types of vegetarian burgers. The burgers also come with a bottomless basket of fries, but the burger and float will more than fill you up. The food comes out very fast, even when they are completely slammed. It's always fresh and tasty. There was one time that I had a dish I did not enjoy - one evening I found their prime rib dip to be overly salty, and at the end of the meal, the waitress commented on my nearly-full sandwich. I explained the situation (which hadn't really bothered me - I had filled up on root beer floats!), and told her not to worry about it. Instead, a couple of seconds later a manager appeared and promised to make everything right. They comp'ed my meal and were completely apologetic. Their customer service was completely unbelievable! We didn't make a fuss, didn't even consider it a problem, but they treated it like one and have gained customers for life (actually, the root beer floats already guaranteed that, so I guess they just gained very, very happy repeat customers). The only negative is the parking - it's situated on a bad side of the mall, where the parking lot is itty bitty, and you either have to drive around waiting for a spot, park halfway across the mall, or pay for the new valet option. This isn't Red Robin's fault, though.
(5)Joe D.
Ok, so I wanted a light meal. I was thinking, "Joe, have a salad, something not too heavy." We left the mall looking at the array of new restaurants that have popped up recently. On the way in to the mall, Red Robin caught our eyes. My inside voice said, "Oh no, not a burger!" On our way out of the mall we were so undecided that we looked at Red Robin, saw that they had beer and my little voice shut the Hell up. I know I ramble on so let's get to the point- The burgers were absofreekinlutely scrumptious. The beers were cold, the onion rings crispy and served stacked in a tower of crunchy deliciousness. And to top it all off our server, Brad, you must ask for Brad, served us flawlessly, with style and gentility befitting a finer dining establishment. We were called sir and gentlemen, not guys and folks. This place gets two big thumbs up.
(5)Sarah C.
Best burger and shake hands down. But the grease and fat drippings made the guilt too much for me to bear on a regular basis. This is NOT A place for dieters of weak will, like me. The burger is a must, since its just amazing. The service is spot on great too. Parking on the other hand is just rotten in this foody area of the mall. I wonder if spreading em out would have allowed for better parking.
(5)Danan C.
Great burgers. I had the chili chili cheese burger and it was pretty good. The endless fries are completely not necessary. You've got too much food as it is. The servers are almost all young kids, but it seems that they are pretty darn good at what they do.
(3)Lisa K.
Went to Red Robin yesterday afternoon after seeing Resident Evil: Retribution. Wonderful!!! Best hamburgers we've all ever eaten!! The hamburgers are not the biggest out there, but they are the tastiest! The steak fries were hot and taste real good with that Red Robin special seasoning (that we purchased, by the way, for $3 for a huge bottle). The sweet tea was very good! (It's hard to find good sweet tea out there!) My son got one of the beer milkshakes and he was completely impressed. He actually wasn't expecting it to taste so good. He did say that he'd ask them to leave off the caramel next time around though, it was a bit much as far as flavor clashing. They did tell us that they also do a milkshake using Bailey's and that was tempting, but my hubby was driving and I didn't wanna drink it in front of him...lolll. The milkshakes are $4.95. It wasn't crowded and since it was so cold in the mall, we opted to sit outside. The outside patio was nice and clean and the server kept regular check on us. Our food was at out table in less than 15 minutes, good and hot! I had the double cheeseburger and steak fries for $6.99, which as far as I could tell is one of the cheaper meals, but it wasn't disappointing!
(5)Will C.
I love a good burger and Red Robin makes a fairly good burger. But I have trouble giving a restaurant that serves its food in plastic baskets and charges 10-12 dollars a meal more than 3 stars. I ordered a burger with a special set of toppings and it came out exactly as ordered. My wife the vegetarian even was able to get a vegan burger (made by boca) with avacado and other toppings. The food was delivered almost to quickly. We were barely able to enjoy our drinks before they arrived. Overall we had a good experience and we just wanted something cheap and quick so it is a winner for that reason.
(3)Myles D.
In 2003, red robin introduced a tantalizing menu item - Red's Nantucket Seafood Scatter. The whole dish has a clear, crisp taste, and a new sheen of consummate professionalism that really gives the dish a big boost. In 2005, they released perhaps their most accomplished dish - Riblets & Mac'n'cheese. A dish so catchy, most people probably don't realize what they are eating. But they should, because it's not just about the pleasure of conformity, and the importance of trends, it's also a personal statement about the restaurant itself. If you are looking for lighter fare, it's hard to choose a favorite among so many great dishes. But I suggest the 'Avo-cobb-o' - a fun little twist on a not-so-classic dish. Their menu says "It's ripe. For eating". I couldn't agree more. It is one of the best, most powerful menu items created around the idea of self-preservation, dignity. Its universal message crosses all boundaries and instills one with the hope that it's not too late to better ourselves. Since it's impossible in this world we live in to empathize with others, we can always empathize with ourselves. It's an important message, crucial really. And it is a beautifully crafted dish on the menu. I do have to say though, their Whiskey River BBQ Chicken Wrap is a bit off the mark. I don't really understand their work with this dish. Too artsy, too intellectual. Their artistic presence really becomes more apparent with their Ensenada Chicken Platter, however. I think it is the group's undisputed masterpiece. It's an epic meditation on intangibility. At the same time, it deepens and enriches the meaning of the preceding three dishes. Taste the brilliant ensemble of flavors - you can practically feel every culinary instrument used. In terms of culinary craftsmanship, this dish hits a new peak of professionalism. The dish is extremely uplifting, the flavors essentially address the problems of abusive culinary authority. In all, I think Red Robins gives a new meaning to the dining experience.
(5)Lauren D.
Get the Prime Chophouse burger! So good! I do not agree with all the reviews saying that it tastes like fast food burgers. I think they really are what they say, "gourmet burgers". Ask for Brad for your server, he is absolutely amazing!
(5)Marty F.
Great place for burgers and fries, very friendly staff and awesome atmosphere. I had the Burnin Love Burger which lived up to its name. The Pub Pretzel appetizer was yummy and the Freckled Lemonade was delicious, oh and you must get the campfire sauce with your bottomless steak fries. This is one of our favorite places to meet up with our friends to eat and drink.
(5)Katie M.
Service was great. Build your own burgers is the best and paying $4.49 for endless root beer float is a MUST. They also have vegetarian hamburger options so no one is left out!
(5)Cassie H.
I give it a 5 because for a burger place it's like the best. You've got lots of choices (more than just burgers), all kinds of burgers. Bottomless fries and now you can order some dipping sauces. Thai chili is so so good! Service was perfect. My son got a shake and loved that salted Carmel flavor. Atmosphere is party style/fun. Can be a lot of children there if that bothers you.
(5)Katie C.
Ok, for a chain it isn't bad: a solid choice for a casual meal. This new location opened up near to us, so the allure of unlimited french fries with your entree was too good to pass up. I mean: bottomless french fries? It doesn't get better for when you want to indulge a bit. For sandwiches and salads, it's a good option. My husband always orders the Whiskey River BBQ chicken sandwich, topped with cheddar, barbeque sauce, and crispy onions. I tend to order the Southwest Grilled Chicken salad: it has chicken, avocado, red and green bell pepper, black beans, corn, cheese, and fried jalapeno coins. A few fried jalapeno coins make this girl very happy. I could probably eat an entire basket of those bad boys. The restaurant seems to be on a wait a lot during the weekends, so be prepared to wait at peak times!
(3)Carrie F.
Our waitress was great. The issue was my veggie burger was not cooked. They did take it off the bill but I don't plan on going back.
(2)Michael K.
Amazing burger with a great presentation. The service is always great!! Danie took great care of my family and we will be back!!!!
(5)Ace R.
I liked this place very much. And I liked the food too. I have tried many of their items on their menu, and was completely satisfied. The wait staff is friendly too. Have recommded it to my friends, and family.
(4)James C.
Not too bad of a place. Average burgers & food, nothing too amazing, but nothing too bad either. It's a good place to stop in if you're looking for something very casual.
(3)AnnMarie W.
Sweet Potato Fries my favorite. Delicious. We love the variety of burgers offered. They are very busy most days, but well worth the wait. Great flavors of milkshakes to enjoy with your Bottomless basket of fries.
(4)Lane R.
Having seen commercials for Red Robin forever, this was my first experience at one. For the longest time I honestly thought it was a fast food restaurant and by the end of our meal we agreed the food was about on par with fast food. For a chain burger joint I suppose this place is alright, but there are plenty of better local restaurants to grab a fresh burger at. We stopped in around 8:00pm on a Saturday and it appeared they were just coming off of a wait. We only had to wait a few minutes for them to clean a table. Our server was a little hard to keep at our table. We ordered our drinks and before we could ask for an appetizer she was off. I hate when I order an appetizer and it comes out at the same time as my meal (this looked like the kind of place it would happen at) so I always try to give them a good 10-15 minutes between ordering. For an appetizer we picked the fried jalapenos and mushrooms. The jalapenos were good and fresh. They were pretty spicy, but the mushrooms could have been better they were soggy. I got the bleu cheese burger and my husband ordered the only spicy one on the menu. They were alright, but the patty looked like it was previously frozen, as most chains are. The fries were decent. We paid with a gift card which apparently you can't leave a tip on. Well our server just dropped our card off at the table and ran. We only had a $20 and had the hardest time getting her attention to get change. Apparently she didn't want a tip, because I tried to flag her down 3 times and finally I just grabbed another server. I doubt we will be back anytime soon, but we wanted to say we had tried it.
(2)Paul H.
......YUM.....! Prime rib burger is knee buckling. Can't wait for the new location on Tyrone blvd in st. Pete
(5)Elena S.
.................the service wag great but the food not so much... The grilled cheese sandwich was done is a way that the cheese was not melted (kids meal). The burger and the turkey burgers were ok but the fries served with them were soggy.. The only thing that was good is chicken strips served in a kids meal....
(2)Deirdre O.
As many times as I've seen the commercial for Red Robin in Orlando, we don't have a location. I happened to be in Clearwater for a mini getaway and saw one at the Mall. Incidentally, I had to try it. Unfortunately, I was not impressed. I ordered the Red Robin Classic (I think that was what it was called). I like other burger establishments better. But glad I satisfied my curiosity.
(2)C L.
I like Red Robin a lot! I've eaten at three or four different ones, and once at the Countryside Mall location. At the Countryside restaurant, I ordered the "sweet Jim Beam" and swiss burger. Wow! Grrreat burger. It had a sweet brown sauce on top (I guess the Jim Beam), bacon, swiss, and the great Red Robin beef. Excellent; I will order it again. This was accompanied by "bottomless" steak fries, the best French fries in my opinion. Finally, I ordered a milkshake. Let me tell you about this Red Robin milkshake. It was vanilla, and ICE cold, obviously made from quality ice cream. Part of it was served in a cold glass and the rest of it was in the cold metal mixing container. It was thick, and sweet, and the vanilla flavor was definitely prominent (a good thing). It was better than a Steak n Shake milkshake including the days when Steak n Shake used real ice cream. My wife raves about the Prime Rib Dip sandwich, and it is on my list of things to try. It looks very good. We'll be back, soon hopefully!!
(4)Tony R.
Don't get the smaller tavern burger! It's a different patty that taste like the 49 cents McDonald's special.
(2)Jimbob K.
I've been to Red Robins before, first time at this one. It was packed!! 45 min to an hour wait. They took our name and my cell number. They NEVER called!!! So don't brother leaving your number.
(1)David T.
Went to the soft opening. Yummm!
(4)Hli H.
This location is pretty awesome. The service is quick and courtesy. The food is served hot and juicy. They definitely serve better food than in the food court inside the mall. I enjoy dining here.
(5)Nanci C.
This location just opened few weeks ago and the service is wonderful. I've been here twice now and the staff is on top of things. The food is wonderful and it's a fun time. I think it was a fantastic addition to Countryside Mall.
(5)Don G.
Burger was good. I had the Whiskey River BBQ Burger. I ordered Med. rare, It came out Medium. I ate it without complaint. I was sitting at the bar and the bartenders seemed more intent in chatting with a girl at the bar who apparently worked there and was there on her day off. I started my meal with a large beer and pretzel bites, which were tasty. I should mention that I told the bartender that "I'll start with the pretzel bites". After I finished the appetizer and folded my menu, I pushed the dish away from in front of me and waited for the girl to take the rest of my order. She came to collect the dish and said nothing. I waited for another 10 min.or so before she came to ask if I wanted to order anything else. The food came out in short order and, as I said, it was tasty, but nothing to write home about. After I finished my burger and my second beer, I watched the two bartenders doing their thing and taking care of the service bar as I would expect, but they still paid more attention to the friend at the bar than to the four other customers who were sitting there. I waited another 15 min for the check and another 5 for the receipt to sign. All together, it was satisfactory, but I've been in the industry for more than 25 years and everyplace I've ever worked, employees are NEVER allowed to sit at the bar any time BECAUSE of the distraction to the bartenders.
(3)Sarah B.
Location just opened and this was our first time ever at a Red Robin. As packed as it was for lunch, the wait was only about 15 minutes for 2 of us. We were sat at a table barely a foot away from the table next to us, so the lack of privacy was a little uncomfortable. Being vegetarians, we were pleased that there were 2 different veggie burgers (Morningstar Veggie or Boca Vegan) that could be subbed on any burger! I tried the just the regular Veggie which had carmelized onions and zucchini on it....delicious! Next time I will try subbing a veggie patty on one of the other burgers. Fries were also fresh and piping hot. Was a big portion, so I had leftovers for dinner. Maria was our server and was terrific, especially given how busy it was. Overall, we thought it was a little pricey - cost us almost $40 for 1 appetizer, 2 sodas, 2 burgers and tip. But we will be back since the food was good and it is difficult to find restaurants that have such great vegetarian options....which says a lot since this is a burger place. :)
(4)John H.
Went to this new location during the it's 1st week . 40 minute wait with a text message to tell us the table was ready. We could walk around the mall while waiting. Big crowd but very well managed. Our server, Christa, was fabulous, always attentive to our needs. The food came as as ordered fairly quickly for such a large crowd. We had the BBQ Chicken sandwich and the Teriyaki Chicken sandwich and substituted for sweet potato fries. Both sandwiches were very good, and the fries great. Had a second helping of fries.
(4)Lee S.
My sons wanted to take me to Red Robin since it had recently opened .I'll start with a positive.. the sweet potato fries are thin and crisp . My son had a brownie mint milk shake and loved it .It was down hill after that. I cant have spices and made that clear to the waitress. Red Robin is known for its burgers so I assumed they were fresh made and real hand made burgers with fresh ground meat. . I ordered the Turkey burger and told them, no Red Robin spice, cant have spices at all. Turkey plain with Lettuce. First bite revealed that this was full of spices. UGH! My mouth was hot from pepper, that much I could identify. My head tightens , I get a bubble blister in my mouth I often get from foods with chemicals, preservatives... etc. Shoot , I look at the burger and I can tell its not "real ground turkey like I expected... its processed yuk... looks like what pink slime/mechanically separated meat. ( google that) . Now I am really disappointed .. I thought it they were famous for their burgers it would be a real ground burger. Nope. I ask for the label of the turkey so I can tell how bad this headache is going to be. Its Jennie O processed turkey with every spice and chemical. The cracked pepper was responsible for my burning mouth , it also had garlic , onion and onion powder , dissodium insinate, bha,bht..and on and on ..! So sad . My waitress apologized. She didn't know the burgers had all those spices and chemicals in them , she said she did tell the kitchen not to put the red robin spices on it . She had an education too. So if you want processed inferior food --eat at Red Robin... just don't be fooled by the best burgers since 1969 like its a family recipe or real ground beef or turkey ... its not .. its not quality in my opinion but its dressed up with nice pictures and fancy names. I got a headache and wasted my money.
(2)Shae D.
Never been to a Red Robin, so this was my bday dinner choice. Super awesome, juicy burgers and the tower of onion rings was equally delish! The staff was awesome too.
(5)Mike M.
I've got to give it to Red Robin: they always keep things moving to keep ahead of the competition, and do a very good job of it. They obviously drill their customer service ethic on to their staff, and it's noticeable. It's nice to have a sea of smiles and energy during a visit, and the Servers show an interest in your meal and your satisfaction. Our Server, Drew, did a great job today. My wife enjoyed her Bonzai Burger (grilled pineapple and swiss cheese), and my Genisys Burger (avacodo, fried jalepenos and bacon) was nice and big and spicy. The fries are always great, and so are the onion rings. They are running a campaign that donates to the Children's Cancer Fund if you order their Lemonade, which is so thoughtful and easy (and tasty!) Very nice experience!
(4)Kristen F.
Great service! It was my first time there. Bottomless steak fries are so good! The homemade ranch is amazing. I got the Burnin' Love jalapeño burger and my kids both got the Sautéed Shroom burger! All were VERY delicious!
(5)Marinda H.
Free burger during the month of your birthday when you sign up for their loyalty program - thanks Red Robin! 3 stars for burger 5 stars for great loyalty program Good as usual although I think they have changed their burgers - they used to be so big and thick that I could barely finish, this burger was about 1/2 inch thick and I had room for another round of fries ;) Also, I feel like they used to have a hand-formed look and now they are obviously pre-formed patties, not a deal-breaker but definitely makes me ponder if I want to deal with the horrible parking situation for an average burger. They still have THE BEST loyalty/reward program in the industry.
(4)Timothy A.
Best burgers. I'm love reeeeed robin. They give you unlimited fries and drinks. Coupons all the time.
(5)Jamee S.
The server took fries out of our basket on his way to our table. When I called him out on it all he said was "don't worry my hands are clean!" ARE YOU KIDDING ME?!!? Quality training at this place. Service was terrible. Our appetizer was burned black.
(2)Tim A.
They are a little expensive but it's really worth it. They have the best burger, sorry 5 Guys but they kill you in competition. Even the servers are well versed. They offer any options. They have dipping sauces for the Fries (steak Fries or Sweet potato. Expect to pay 50.00 for 2 burgers with unlimited drink and fries refills. You may not need any refills considering the size of their burgers. Clean friendly upbeat atmosphere.
(4)Amy S.
First off, let me just say how good the food was! Our burgers and fries were made to order as we requested and the appetizer were all delicious. Unfortunately the service was horrid. Service: Tues. 10/28/14 5:50 - Ben and I walk into Red Robin, kind of excited since neither of us have been to this location. One couple is in front of us at the hostess stand, but there are only 3-4 tables of people in the restaurant. We are seated relatively quickly. 5:55- Will the Waiter comes over and gets our drink order, Ben asks for a TNT (Long Island) and I order a Mojito, we also put in an order for the Chili-Con-Queso. 6:00- We see that the couple who arrived at the same time as us are now getting their drinks, we start looking around for ours...Will seems to have disappeared. 6:05- Drinks arrive, Ben's TNT looks great, but says it tastes like there is no alcohol in it. Mine looks a little cloudly and tastes like pure lime juice. The waiter happens to be taking orders for the table right next to us (family of 4, 2 kids uder the age of 6, adorable) so I flag him down and let him know what's wrong, he apologizes and says he will fix it, takes the drink and heads to the bar. We can see him talking to the bar tender, she doesn't look offended, yay! App arrives! Fantastic Queso! We both were very impressed with the quality, I highly recommend the Queso! 6:10- 2nd Mojito arrives, Will asks me to taste it before he leaves (nice gesture). Now the drink tastes like soda water. Still can't taste the mint, or the Rum, or taste/see any sugar in the glass. REALLY?! Sent the drink back again. Dinner orders are placed, 2 tavern doubles, my toppings on the side, Ben asks for cheese and bacon only, with a side of honey mustard. 6:15- A 2nd waitress comes to the table and asks if I would like to order anything else in place of the failed Mojito. I ask for a sweet tea. Disappointment abounds. 6:16-Sweet tea magically appears at the table. Kids at the table next door settle down, their food has arrived. 6:17 - We start playing a round of Trivial Pursuit on the bottle of Heinz ketchup. Ben and I are kicking ass and taking names! 6:25- We have finished 3 full games of trivial pursuit, boredom is setting in. Where is the waiter? Where is our food? 6:30- Finally! Salvation in the form of a burger! Smells great. We tell the food runner that we asked for honey mustard. She says she will be right back, our waiter is still MIA. 6:35- This burger is AWESOME. I totally understand why people like this place. Ben is done with his fries, no honey mustard yet. The couple who came in at the same time as us seem to have left already. 6:37- Honey mustard finally! I use Ben's leftovers on my fries, yummy. 6:40- Ben's kinda itching for more fries, waiter still hasn't even come over to ask how the food is (well, was). Ben and I wonder when the waiter will be back. He's still MIA. Family of 4 has their check and is packing up to leave already. 6:43- Well hey there Mr. Waiter, did you get lost? No? Glad to hear it. We order another round of fries (he said it'll be about 5 mins) I ask for the check, and tell the waiter I have a coupon. He writes down my member number and disappears. 6:50- Waiter stops by with an arm full of food, "I'll be back in a second, the code didn't work, I need to verify it with you again" 6:55- I think the waiter got lost again. Second round of fries shows up. 6:56- Ben can't take any more, leaves me his wallet and heads outside for some air. 7:00- New waiter, never seen him before, appologizes profusely, takes my code again. I make a comment about how we have been here for over an hour and we are trying to make a movie in 30 mins. Answer? "Sorry it's really busy tonight". 7:11- Waiter drops the check off, arm full of food again, I ask him to come back after he drops that off (no reason to cause other people to wait as long as we did). 7:12- Yes he came right back, I was shocked too. I explained to Will the reason that he was not getting a very nice tip from us. I felt like he poorly managed his time and resources. I explained that there were 5 tables when we first walked in, and yet it took us over a hour to receive drinks, an app and a meal, for 2. I also pointed out that he took over 20 minutes to deliver the check to me after I asked for it. I made a point of telling him that we had arrived so early because we were trying to make a movie and were still disappointed in the timeliness of the service. Will's response was "you should have told me you were trying to make a movie, I could have put a rush order on it". LET ME JUST SAY: Whether or not I am trying to make a movie is irrelevent. My service should not be that slow. EVER. Somebody PLEASE send a corporate trainer to this location. Hire a bartender who can make drinks. Hire waiters who have the ability to handle 6 tables on a Tuesday night. The food was great, I would love to go back, but we will not be returning because of the service. Disappointed.
(1)