Top-notch Customer Service! I was headed home after shopping at Sprouts and decided to stop at Chic-Fil-A. This was at about 9:30pm and they close at 10. Ordered my food everything is going fine. Get to the window, pay and promptly receive my food. I begin to leave the drive-thru and after a bit of the ways out... I see an employee flag me down! The same guy who took my money! So he tells me that they forgot my Chicken Salad Sandwich and he's going to bring it right out. How cool is that?! He literally ran and caught me and gave me the sandwich they forgot. How many other places do that? Not only that, this sandwich was for my GF and would have been a total bummer to get home and see it was missing. THANK YOU ELIJAH. GIVE THIS YOUNG MAN A RAISE.
(5)
Paul W.
There are a few things which keep me coming back. Their food is pretty damn good for fast food, is consistent from location to location, the staff is very friendly and helpful. I also like that they are a family owned company and have remained privately held for almost 50 years. This is a rare thing in today's business environment. Hats off to a company which sticks to its guns in their beliefs and remain closed on Sundays. I usually order the spicy chicken sandwich. It is always full of flavor, my waffle fries aren't soggy, and sometime treat myself with a chocolate malt. Somehow, I just feel like I am eating a bit healthier here, even though I probably am not. Sometimes my daughter and I hit the Castle Rock location and they treat her like a queen. Thank you for good food, great service, and remaining solid in your beliefs.
(4)
Julie M.
This is one of our fave fast food places and we were impressed that they came and refilled our drinks while we were at the table. We will def be going back soon.
(5)
Robert R.
I have been to this CFA many times and I am always happy with the results. These folks know how to handle the dinner rush by placing an order taker and a cashier outside to handle the flow. Works perfectly. Service is always friendly and never had an issues. The other CFA off of smoke hill could learn something....
(5)
B S.
Typical chik fil a- excellent service, great food and clean location! Customer service is very attentive and aims to please. Very refreshing to see and a shame that other stores do not emulate them! No matter what CFA I go to I am virtually guaranteed the same level of food quality and exemplary customer service.
(5)
Maz M.
"It is my pleasure"... Gotta love chick filet. Great nuggets, great sandwiches and always friendly service.
(4)
Matt A.
Just had to drop a note that I experienced great customer service here the other night. The wait was a little long as it was the middle of dinner hour, but clearly everyone was working really hard to get the food out and all the employees I interacted with were so courteous, friendly, and apologetic about the wait. They've got some sweet kids working here...kudos.
(4)
Becci H.
Great chicken. OK waffle fries. Good sauce. Crappy play-place for kids. Good service. Annoying night drive-thru with employees standing outside and taking your order.
(4)
Joanie V.
As a Parker resident, I frequent Chick-fil-A often. I justify the higher priced meal by the meal quality, fast and courteous service and genuine interest on the part of the employees that I have a good lunch. The place is fairly clean the drive-up line always a wraps around the building but the employees are outside even on the coldest of snowy days, with their iPads, taking your order and making sure that your service is quick. Of all the cleaning I have seen, I have never seen anyone clean up the play area as often as it should be clean, kids are messy and germs are spread easily. The bathrooms are usually clean, I am always greeted with a welcoming hello, thanked for my patronage and when my order is messed up, which it rarely is, but I have received a coupon for a free meal. Totally unnecessary, but genuine on their part. The management team is available and participating in the customer service which is quite refreshing to see you. I would also like to thank Chick-fil-A for their extremely generous contributions to local schools and organizations. They are very charitable and I support their Sundays off so that they could be with family and have time to worship if they wish. and who doesn't love Christian music in the background, I know I do. A very relaxing experience!
(5)
Katrina T.
A large group of us showed up at the beginning of lunch rush. We were warmly welcomed by the manager who very willingly rearranged tables so our group could sit together. The employees kept their cool when we were ordering and we received our food quickly. We are in food service and were all impressed with the service we received. Very impressed!
(5)
Emily M.
What can you say, it's Chick-fil-A?! Service is pleasant and food is fresh. The dining area and bathrooms are always neat and clean. There are some nights when it is PACKED, especially when they're hosting a fundraiser.
(4)
Brian S.
I used to love Chick-fil-A. I mean loooove. But something has gone very wrong for this company lately. Aside from the openly homophobic babble from corporate and their refusal to stop using styrofoam containers, the food and the attitudes of the staff is just getting downright nasty. The last few times I ate here the chicken was old and chewy and they keep forgetting to put the pickle and tomato on my deluxe. WTF? I guess I have to go to Crap-in-the-Box for my chicken sandwiches on the go now? Ugh.
(1)
Lee S.
This Chick-Fil-A has some of the best and friendliest employees. I stopped by to use my free breakfast coupon and was treated as well as if I had spent a thousand dollars. My kids and I enjoy it here. The play area keeps my little one entertained while I sip some coffee and use their free Wi-Fi. Yes, it's fast food. But for fast food, it is pretty good. BTW: I respect their decision to close on Sunday.
(4)
Demi G.
This Chick-Fil-A is my to go for lunch with my 5 yr old. The service has always been nice. The food hot and yummy. My new favorite is the grilled chix sandwich. My son enjoys playing in the play area which is always pretty packed during lunch, but nice for him to make friends :).
(5)
Marc T.
Generally this is a solid go-to restaurant for our family. We like the play area and the food is usually good. Had an experience yesterday that has really ruined the idea of ever returning. My wife ordered a salad. After eating 1/3 of the salad she found a dead, legs-up, cockroach at the bottom. This was very shocking and repulsive. Called the management and the problem has been ignored. Avoid the salad unless you are the Fear Factor type!
(1)
Andrew P.
Managers roam the floor making sure the dining experience is outstanding. They'll do the re-fill runs and they'll bus your table too. There's wi-fi here, but I couldn't get it to work on my tablet.
(5)
Jen T.
Wow! Always impressed with this location and the staff. I frequently see the manager out greeting guests in the lobby upon arrival. Everyone is friendly, orders are accurate and service is timely. I love coming to this location and getting consistent food and service every time!
(5)
G N.
This location was very busy when we got here. Lots of families and lots of people in the drive through. Even with all of this chaos, they got our food out FRESH in a couple of minutes. The location is also CLEAN and I would definitely go back!
(5)
Pixie M.
As with every Chik-Fil-A location I've ever been to, the staff is courteous, helpful and speaks clearly through the drive thru! I don't eat a lot of fast food, so it's nice to have an option for a juicy, grilled chicken sandwich from here when I need to stop at a drive-thru. I'm a HUGE fan of their milkshakes and love then the peach is in season. The breakfast menu given different options than the typical fast food -- love those chicken minis.
(4)
Deno V.
Manager: Please don't place someone on cashier in the drive thru that has no clue about math. This is the worst display I've ever experienced in my life. The female cashier was about 19- 21. My total was $13.30. I gave her $20.30. She fumbled around and handed me $11.70. I told her "this change is wrong, I gave you $20.30." she said "I know, I'm bad at math is your change not right?" I said, "you only owe me $7.00." She said, "I do?" Then just handed me the money! I could have said she owes me $100 and she would have given it to me. She had no clue and kept excusing herself by saying "I'm bad at math." Wow! I know monkeys that can subtract simple math like that. Disgusting!
(1)
Joe Y.
Their mission is to "Be America's Best Quick-Service Restaurant". Closed on Sundays and they have a play place, too bad it's only for kids :(
(4)
Groovy M.
Probably one of the top 5 restaurants in Parker, which makes me sad since it's fast food. It's probably the best fast food restaurant out of the bunch though it's good, eat here.
(4)
Jacqueline S.
First time at a Chick Fil A and I wasn't let down (I'm from our of town). Chicken strips are delicious! I love all the sauce options too.
(4)
Brandon W.
A great Chick-Fil-A with super nice employees and owners who do a LOT to support the local schools and other organizations. Good thing I love chicken because I go here WAY too much.
(5)
Dija R.
This chic fil a is on a whole other level when it comes to fast food! Their service is impeccable! They even greeted us at the door with a hand shake! The place was crazy busy (i can see why), but they flew through orders and provided samples and AWESOME customer service during our brief wait for our food. Just an amazing atmosphere other fast food joints should take heed!
(5)
Mary S.
OMGosh, my son can not live without Chick-Fil-A. Thank goodness we have a great one right here in Parker! Always with the coupons... these people give out more coupons for free food than I've ever seen. The manager here is very generous, and he keeps his store nice, clean and well stocked. The workers are always pleasant and polite. We have never gotten a bad piece of chicken or a less than perfect bag of fries... always hot and delicious. I'm not a fan of fast food for my family, but until we get a Tokyo Joe's in Parker... they can have their Chick-Fil-A.
(5)
Kristy S.
I love Chick-fil-A for breakfast. This location has always been very fast and the service is great. There is always someone walking around to refil drinks or clean your table. In fact, one time my husband picked up food through the drive thru. They left out our soup and when I called to let them know they offered to drive a fresh soup to my house! I did not think it was necessary but they did send me a nice note and some coupons for my next visit.
(5)
Tom H.
My whole family loves Chick-Fil-A. It is a fast food restaurant that is actually good for you. P,S, I also love the sweet tea.
(4)
Mark C.
Yes, a place where kids are allowed to run around and the chicken nuggets are not that stuff you cannot identify. What can you say but great!!
(5)
John W.
MMmmmm, chicken minis. That, with a yogurt and a chocolate milk are a perfect breakfast for my big run days. Good stuff for fast food.
(4)
Angry B.
Crap. The food is fast food. Any jerk that gives fast more than 2 stars should be ashamed. This is not good fast food and is rather slow. And the playland is something out of Mad Max, with teenagers waiting like predators for your 2-year old. Never eat at a Chick-Fil-A. Oh, and god bless.
(1)
Joe G.
For fast food I give it a 5 star. Chicken is good chicken. People that work there can be abet like mind controlled but there nice. Lemonade is really good too. There not open on Sunday's but they are christian so that there deal and I'm cool with it.
(5)
Cass D.
This is one fast food place that not only cares about their customer's health and well being, but also their employees. They are closed on Sundays which is kind of inconvenient. The menu is kind of limited, but I don't mind because what they do have is that good. This is the closest and preferred location for me. Guarantee your fast food experience here will be much more enjoyable then any another other place in its category.
(4)
kelsy m.
I love Chick-Fil-A
(4)
Rebecca S.
It's so refreshing to find a fast food restaurant that teaches employees to be polite and helpful. Every request is answered with a "My pleasure." Chicken strips and nuggets are actually breast meat, not processed. Location is clean and has fresh flowers daily on every table. My favorite feature is that all chain locations are closed on Sundays to allow employees to have time with their families. Military discount (20%) is fantastic.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Samsonite S.
Top-notch Customer Service! I was headed home after shopping at Sprouts and decided to stop at Chic-Fil-A. This was at about 9:30pm and they close at 10. Ordered my food everything is going fine. Get to the window, pay and promptly receive my food. I begin to leave the drive-thru and after a bit of the ways out... I see an employee flag me down! The same guy who took my money! So he tells me that they forgot my Chicken Salad Sandwich and he's going to bring it right out. How cool is that?! He literally ran and caught me and gave me the sandwich they forgot. How many other places do that? Not only that, this sandwich was for my GF and would have been a total bummer to get home and see it was missing. THANK YOU ELIJAH. GIVE THIS YOUNG MAN A RAISE.
(5)Paul W.
There are a few things which keep me coming back. Their food is pretty damn good for fast food, is consistent from location to location, the staff is very friendly and helpful. I also like that they are a family owned company and have remained privately held for almost 50 years. This is a rare thing in today's business environment. Hats off to a company which sticks to its guns in their beliefs and remain closed on Sundays. I usually order the spicy chicken sandwich. It is always full of flavor, my waffle fries aren't soggy, and sometime treat myself with a chocolate malt. Somehow, I just feel like I am eating a bit healthier here, even though I probably am not. Sometimes my daughter and I hit the Castle Rock location and they treat her like a queen. Thank you for good food, great service, and remaining solid in your beliefs.
(4)Julie M.
This is one of our fave fast food places and we were impressed that they came and refilled our drinks while we were at the table. We will def be going back soon.
(5)Robert R.
I have been to this CFA many times and I am always happy with the results. These folks know how to handle the dinner rush by placing an order taker and a cashier outside to handle the flow. Works perfectly. Service is always friendly and never had an issues. The other CFA off of smoke hill could learn something....
(5)B S.
Typical chik fil a- excellent service, great food and clean location! Customer service is very attentive and aims to please. Very refreshing to see and a shame that other stores do not emulate them! No matter what CFA I go to I am virtually guaranteed the same level of food quality and exemplary customer service.
(5)Maz M.
"It is my pleasure"... Gotta love chick filet. Great nuggets, great sandwiches and always friendly service.
(4)Matt A.
Just had to drop a note that I experienced great customer service here the other night. The wait was a little long as it was the middle of dinner hour, but clearly everyone was working really hard to get the food out and all the employees I interacted with were so courteous, friendly, and apologetic about the wait. They've got some sweet kids working here...kudos.
(4)Becci H.
Great chicken. OK waffle fries. Good sauce. Crappy play-place for kids. Good service. Annoying night drive-thru with employees standing outside and taking your order.
(4)Joanie V.
As a Parker resident, I frequent Chick-fil-A often. I justify the higher priced meal by the meal quality, fast and courteous service and genuine interest on the part of the employees that I have a good lunch. The place is fairly clean the drive-up line always a wraps around the building but the employees are outside even on the coldest of snowy days, with their iPads, taking your order and making sure that your service is quick. Of all the cleaning I have seen, I have never seen anyone clean up the play area as often as it should be clean, kids are messy and germs are spread easily. The bathrooms are usually clean, I am always greeted with a welcoming hello, thanked for my patronage and when my order is messed up, which it rarely is, but I have received a coupon for a free meal. Totally unnecessary, but genuine on their part. The management team is available and participating in the customer service which is quite refreshing to see you. I would also like to thank Chick-fil-A for their extremely generous contributions to local schools and organizations. They are very charitable and I support their Sundays off so that they could be with family and have time to worship if they wish. and who doesn't love Christian music in the background, I know I do. A very relaxing experience!
(5)Katrina T.
A large group of us showed up at the beginning of lunch rush. We were warmly welcomed by the manager who very willingly rearranged tables so our group could sit together. The employees kept their cool when we were ordering and we received our food quickly. We are in food service and were all impressed with the service we received. Very impressed!
(5)Emily M.
What can you say, it's Chick-fil-A?! Service is pleasant and food is fresh. The dining area and bathrooms are always neat and clean. There are some nights when it is PACKED, especially when they're hosting a fundraiser.
(4)Brian S.
I used to love Chick-fil-A. I mean loooove. But something has gone very wrong for this company lately. Aside from the openly homophobic babble from corporate and their refusal to stop using styrofoam containers, the food and the attitudes of the staff is just getting downright nasty. The last few times I ate here the chicken was old and chewy and they keep forgetting to put the pickle and tomato on my deluxe. WTF? I guess I have to go to Crap-in-the-Box for my chicken sandwiches on the go now? Ugh.
(1)Lee S.
This Chick-Fil-A has some of the best and friendliest employees. I stopped by to use my free breakfast coupon and was treated as well as if I had spent a thousand dollars. My kids and I enjoy it here. The play area keeps my little one entertained while I sip some coffee and use their free Wi-Fi. Yes, it's fast food. But for fast food, it is pretty good. BTW: I respect their decision to close on Sunday.
(4)Demi G.
This Chick-Fil-A is my to go for lunch with my 5 yr old. The service has always been nice. The food hot and yummy. My new favorite is the grilled chix sandwich. My son enjoys playing in the play area which is always pretty packed during lunch, but nice for him to make friends :).
(5)Marc T.
Generally this is a solid go-to restaurant for our family. We like the play area and the food is usually good. Had an experience yesterday that has really ruined the idea of ever returning. My wife ordered a salad. After eating 1/3 of the salad she found a dead, legs-up, cockroach at the bottom. This was very shocking and repulsive. Called the management and the problem has been ignored. Avoid the salad unless you are the Fear Factor type!
(1)Andrew P.
Managers roam the floor making sure the dining experience is outstanding. They'll do the re-fill runs and they'll bus your table too. There's wi-fi here, but I couldn't get it to work on my tablet.
(5)Jen T.
Wow! Always impressed with this location and the staff. I frequently see the manager out greeting guests in the lobby upon arrival. Everyone is friendly, orders are accurate and service is timely. I love coming to this location and getting consistent food and service every time!
(5)G N.
This location was very busy when we got here. Lots of families and lots of people in the drive through. Even with all of this chaos, they got our food out FRESH in a couple of minutes. The location is also CLEAN and I would definitely go back!
(5)Pixie M.
As with every Chik-Fil-A location I've ever been to, the staff is courteous, helpful and speaks clearly through the drive thru! I don't eat a lot of fast food, so it's nice to have an option for a juicy, grilled chicken sandwich from here when I need to stop at a drive-thru. I'm a HUGE fan of their milkshakes and love then the peach is in season. The breakfast menu given different options than the typical fast food -- love those chicken minis.
(4)Deno V.
Manager: Please don't place someone on cashier in the drive thru that has no clue about math. This is the worst display I've ever experienced in my life. The female cashier was about 19- 21. My total was $13.30. I gave her $20.30. She fumbled around and handed me $11.70. I told her "this change is wrong, I gave you $20.30." she said "I know, I'm bad at math is your change not right?" I said, "you only owe me $7.00." She said, "I do?" Then just handed me the money! I could have said she owes me $100 and she would have given it to me. She had no clue and kept excusing herself by saying "I'm bad at math." Wow! I know monkeys that can subtract simple math like that. Disgusting!
(1)Joe Y.
Their mission is to "Be America's Best Quick-Service Restaurant". Closed on Sundays and they have a play place, too bad it's only for kids :(
(4)Groovy M.
Probably one of the top 5 restaurants in Parker, which makes me sad since it's fast food. It's probably the best fast food restaurant out of the bunch though it's good, eat here.
(4)Jacqueline S.
First time at a Chick Fil A and I wasn't let down (I'm from our of town). Chicken strips are delicious! I love all the sauce options too.
(4)Brandon W.
A great Chick-Fil-A with super nice employees and owners who do a LOT to support the local schools and other organizations. Good thing I love chicken because I go here WAY too much.
(5)Dija R.
This chic fil a is on a whole other level when it comes to fast food! Their service is impeccable! They even greeted us at the door with a hand shake! The place was crazy busy (i can see why), but they flew through orders and provided samples and AWESOME customer service during our brief wait for our food. Just an amazing atmosphere other fast food joints should take heed!
(5)Mary S.
OMGosh, my son can not live without Chick-Fil-A. Thank goodness we have a great one right here in Parker! Always with the coupons... these people give out more coupons for free food than I've ever seen. The manager here is very generous, and he keeps his store nice, clean and well stocked. The workers are always pleasant and polite. We have never gotten a bad piece of chicken or a less than perfect bag of fries... always hot and delicious. I'm not a fan of fast food for my family, but until we get a Tokyo Joe's in Parker... they can have their Chick-Fil-A.
(5)Kristy S.
I love Chick-fil-A for breakfast. This location has always been very fast and the service is great. There is always someone walking around to refil drinks or clean your table. In fact, one time my husband picked up food through the drive thru. They left out our soup and when I called to let them know they offered to drive a fresh soup to my house! I did not think it was necessary but they did send me a nice note and some coupons for my next visit.
(5)Tom H.
My whole family loves Chick-Fil-A. It is a fast food restaurant that is actually good for you. P,S, I also love the sweet tea.
(4)Mark C.
Yes, a place where kids are allowed to run around and the chicken nuggets are not that stuff you cannot identify. What can you say but great!!
(5)John W.
MMmmmm, chicken minis. That, with a yogurt and a chocolate milk are a perfect breakfast for my big run days. Good stuff for fast food.
(4)Angry B.
Crap. The food is fast food. Any jerk that gives fast more than 2 stars should be ashamed. This is not good fast food and is rather slow. And the playland is something out of Mad Max, with teenagers waiting like predators for your 2-year old. Never eat at a Chick-Fil-A. Oh, and god bless.
(1)Joe G.
For fast food I give it a 5 star. Chicken is good chicken. People that work there can be abet like mind controlled but there nice. Lemonade is really good too. There not open on Sunday's but they are christian so that there deal and I'm cool with it.
(5)Cass D.
This is one fast food place that not only cares about their customer's health and well being, but also their employees. They are closed on Sundays which is kind of inconvenient. The menu is kind of limited, but I don't mind because what they do have is that good. This is the closest and preferred location for me. Guarantee your fast food experience here will be much more enjoyable then any another other place in its category.
(4)kelsy m.
I love Chick-Fil-A
(4)Rebecca S.
It's so refreshing to find a fast food restaurant that teaches employees to be polite and helpful. Every request is answered with a "My pleasure." Chicken strips and nuggets are actually breast meat, not processed. Location is clean and has fresh flowers daily on every table. My favorite feature is that all chain locations are closed on Sundays to allow employees to have time with their families. Military discount (20%) is fantastic.
(5)