I've been using this subway for years. The service is very good, and the employees are very friendly. They work extra hard to make sure my sandwich and cookie preferences are met every time I go in there. I couldn't ask for better service and they go above and beyond to get me a great meal every time. We've also used them for bulk orders and things are always exactly as we ordered and on-time.
(5)
Justin A.
Newest round of staffers are overcompensatingly-incompetent, if that's a thing. And have very little understanding of what ~actual~ customer service is. I went there 4-15-15, at approx 1730. I ~attempted~ to order a foot long turkey sandwich, as a wrap. The child behind the counter informed me she would have to charge me for double meat. To which, I naturally asked "Why?" Her response was that, "We can do a wrap as a foot-long but, we have to charge for extra meat." I explained to her that if I order two six inch wraps it's, effectively, the same thing and I wouldn't be charged for double meat. "Yes.", was her reply. "But if I simply SAY that I want a foot-long, spread across two six-inch tortilla wraps, you're going to charge me $1.50 for ONE extra tortilla?" "Yes.", again was her reply. ...enough said. I promptly gathered my belongings from the table I'd claimed, and vacated the premises, before whatever intellect-reducing contaminants in the air affected my own brain. I spent my money at the pizzeria across the parking lot for my lunch, by the way. Until you can train your employees to think outside of their routine/programming and TAKE CARE of their customers first, and seek clarifications it's superiors later - you've lost a loyal and vocal customer.
(1)
Ashley P.
I went to this Subway tonight 3/24/15 and watched as the employee making my sandwich stopped for a moment to pick up the trash can and hand it to her co-worker before grabbing a handful of spinach and putting it on my sandwich. When I stopped her and asked, Isn't that the same hand that you just grabbed the trash can with?, she looked at me as if I was crazy for caring and did not apologize. Nor did she ask if I wanted her to start over on my sandwich. Instead, without saying anything, she took that one plastic glove off with an insolent attitude and replaced it with a new glove. As if that would help the trash-spinach that was already on my sandwich. No admittance of error when I saw her, no apology when I complained, no offer of a new sandwich, and no "thank you" at the end of the transaction. Hopefully you can chalk this up to a high school kid being embarrassed by her error and not having the wherewithal to handle it well. I've never been impressed with this Subway though, and this is the last straw for me.
(1)
Jennifer T.
When I came in on May 8th at approximately noon, there was a very long line. I patiently waited, ordered my sandwich, and when I got to the counter to pay, I asked if I could get a cup of warm water. The boy behind the counter simply replied, "no". When I clarified that he said no, he asked why I needed a cup of warm water. I explained I needed to make a bottle for my baby. He huffed and walked away. He returned with a cup of slightly warm water without a word. When I asked for his name, he asked why I wanted it. I said I want to know who I should file a complaint about. He refused and began helping the next customer although I was still standing there. I asked if the manager was available and he told me he had worked there the longest. Wow! If these are the types of employees that work here, I will not be coming back.
(1)
Leanne G.
If you want a fast meal that is vaguely healthy this is a good choice. The employees keep the line moving along. The service has always been nice. I give it a thumbs up.
(3)
Colie J.
It is just like any other Subway restaurant. I have visited 4 times. I have never had any issues with the food or those who prepare it. On my 3rd visit I arrived 10 min before closing. Open sign was off, some lights were off, and I could see they were putting away food. Granted the weather was crappy, but if you close at 9 I expect to be able to order until 9. That is the rationale for docking 2 stars.
(3)
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Address :1335 E S Boulder Rd
Louisville, CO, 80027
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Outdoor Seating : No Wi-Fi : No Caters : Yes
Thomas J.
I've been using this subway for years. The service is very good, and the employees are very friendly. They work extra hard to make sure my sandwich and cookie preferences are met every time I go in there. I couldn't ask for better service and they go above and beyond to get me a great meal every time. We've also used them for bulk orders and things are always exactly as we ordered and on-time.
(5)Justin A.
Newest round of staffers are overcompensatingly-incompetent, if that's a thing. And have very little understanding of what ~actual~ customer service is. I went there 4-15-15, at approx 1730. I ~attempted~ to order a foot long turkey sandwich, as a wrap. The child behind the counter informed me she would have to charge me for double meat. To which, I naturally asked "Why?" Her response was that, "We can do a wrap as a foot-long but, we have to charge for extra meat." I explained to her that if I order two six inch wraps it's, effectively, the same thing and I wouldn't be charged for double meat. "Yes.", was her reply. "But if I simply SAY that I want a foot-long, spread across two six-inch tortilla wraps, you're going to charge me $1.50 for ONE extra tortilla?" "Yes.", again was her reply. ...enough said. I promptly gathered my belongings from the table I'd claimed, and vacated the premises, before whatever intellect-reducing contaminants in the air affected my own brain. I spent my money at the pizzeria across the parking lot for my lunch, by the way. Until you can train your employees to think outside of their routine/programming and TAKE CARE of their customers first, and seek clarifications it's superiors later - you've lost a loyal and vocal customer.
(1)Ashley P.
I went to this Subway tonight 3/24/15 and watched as the employee making my sandwich stopped for a moment to pick up the trash can and hand it to her co-worker before grabbing a handful of spinach and putting it on my sandwich. When I stopped her and asked, Isn't that the same hand that you just grabbed the trash can with?, she looked at me as if I was crazy for caring and did not apologize. Nor did she ask if I wanted her to start over on my sandwich. Instead, without saying anything, she took that one plastic glove off with an insolent attitude and replaced it with a new glove. As if that would help the trash-spinach that was already on my sandwich. No admittance of error when I saw her, no apology when I complained, no offer of a new sandwich, and no "thank you" at the end of the transaction. Hopefully you can chalk this up to a high school kid being embarrassed by her error and not having the wherewithal to handle it well. I've never been impressed with this Subway though, and this is the last straw for me.
(1)Jennifer T.
When I came in on May 8th at approximately noon, there was a very long line. I patiently waited, ordered my sandwich, and when I got to the counter to pay, I asked if I could get a cup of warm water. The boy behind the counter simply replied, "no". When I clarified that he said no, he asked why I needed a cup of warm water. I explained I needed to make a bottle for my baby. He huffed and walked away. He returned with a cup of slightly warm water without a word. When I asked for his name, he asked why I wanted it. I said I want to know who I should file a complaint about. He refused and began helping the next customer although I was still standing there. I asked if the manager was available and he told me he had worked there the longest. Wow! If these are the types of employees that work here, I will not be coming back.
(1)Leanne G.
If you want a fast meal that is vaguely healthy this is a good choice. The employees keep the line moving along. The service has always been nice. I give it a thumbs up.
(3)Colie J.
It is just like any other Subway restaurant. I have visited 4 times. I have never had any issues with the food or those who prepare it. On my 3rd visit I arrived 10 min before closing. Open sign was off, some lights were off, and I could see they were putting away food. Granted the weather was crappy, but if you close at 9 I expect to be able to order until 9. That is the rationale for docking 2 stars.
(3)