I've been a fan of Noodles and Co. since my Boulder days. I remember sitting down with my friends, having a huge bowl of their pan noodles or mac and cheese and walking away full and happy. Since that time Noodles has really expanded not only in their locations but in their menu. They've added a bunch of salads and soups and...for me it's never really worked. I'm of the opinion that the only side you need with their dishes is one of their rice krispie treats. So, I swung by their newest location and picked up some pad thai with shrimp. The noodles were just one big clump and the tofu in the dish tasted like a total afterthought and didn't absorb any of the flavors. Really disappointing, especially considering the number of places you can go for noodle dishes on this side of town. I wanted something a little more complex than mac and cheese, but I think I'll stick with that from here out. Service was fine but when you have an open kitchen you should encourage your cooks to do something else between dishes than give the back of the restaurant the thousand-yard stare. A note, I got this address from their order form; this location is part of a new development at Havana and Mississippi known as the Gardens on Havana where Buckingham Square used to be. It looks like Google maps hasn't updated with the new streets yet. They're going for an outdoor mall kinda thing. So far there's Noodles, the Qdoba next door, and a nail salon coming soon. Riiiiight...
(2)
Andrew P.
Typical noodles experience. Quick turn around on orders and pick up option works well.
(4)
Jason C.
RUDE staff that confuses customers, horrible bland cardboard tasting Thai curry soup, disgusting bathrooms. Stay away.
(1)
Sumay J.
Never have been really impressed with their food.
(2)
Joel Adam C.
Never thought I'd give such a BAD review to a Noodles... I will continue to go here, because it's Noodles and it's the closest one to my house, but DAMN. I have had atrociously awful service the last several times I have gone. If it wasn't for the delicious food, I wouldn't be going back. I only give one star, because the service deserves NEGATIVE stars. The food is great. I really think Noodles needs to double- and triple-check whom they are hiring. The past several times I have ordered at this location, there have been issues at the register. It either appears that they have NO IDEA what they are doing or act like they know what they're doing, and do it wrong. Whenever I have asked to speak to a manager, which has only been twice, I think, they seemed just about as clueless as the teenagers at the registers! Not to mention, not very friendly. MOST managers that I speak with at ANY restaurant are polite, whether I'm complaining or complimenting. These managers, however just act like they have too much work to do and don't have time to talk and aren't sure what to do with my feedback anyway. Last time I came here, I thought they were short-staffed, as only two people appeared to be working, one at the register and one cooking. I ordered a Pasta Fresca with feta cheese and tofu to go. It took literally twenty minutes to come out, and when it did it was Pesto Cavatapi with parmesan cheese. I told the girl at the register it wasn't right. I said "this is Pesto Cavatapi with parmesan," and then repeated my order. She looked at me like I was speaking another language and then pointed to the receipt. "That's right." She didn't understand that what she typed in and what I ordered were two different things. I repeated my order again and she called it directly to the cook. This scared me a little as it was not written down ANYWHERE. She then turned around and asked, "and you wanted parmesan on the side, right?" NO IDEA where she got that! "NO," I said. "I want feta actually ON the dish." Another ten minutes later I had my food. Just before I left, two people who had been sitting on the patio smoking cigarettes, came in, went behind the counter and changed clothes to start working. So, they weren't short-staffed. Just poor scheduling, I guess. I am here again right now and waited much longer than I should have. The place is fairly busy, but I heard the cook tell the guy delivering food what it was, which was my order. He finished garnishing it, and put it in a bag. Then I watched it SIT there for another six or seven minutes. I would have said something, but was actually finding myself amused. I REALLY hope a manager reads this and does some reviewing and auditing of their employees, even the managers.
(1)
Emily B.
The food is good here but the customer service sucks. I would suggest going to the Noodles at Colfax and Potomac where they are actually willing to accommodate their customers. When I've already paid extra for a side of sauce and you barely put any in the container for me and I politely bring it to your attention and instead of giving me slightly more sauce you tell me I'm going to have to pay for a second? Seriously? Although this location is more convenient, it'll be Fax/Potomac for me from now on, where I actually leave feeling like I received good service.
(2)
Jessica H.
I went to Noodles and Co for the first time the other day with my sister for a quick bite. I live in NJ and have yet to come across this chain, and was enticed by the Wisconsin Mac and Cheese that was advertising. My sister and I ordered a large mac and cheese to share with the added meat balls. They split the order for us and we both had sizable portions. The pasta was good, but I expected it to be cheesier/sharper and it was more creamy (but still good). We also got a complimentary salad which was nice. I'd like to go back and try their other combos, such as the Mediterranean one.
(4)
Sarah H.
Worst noodles ever. Unreal the staff and the food. Cashier never smiled or greeted me. Then she screwed up order but claimed it was my fault. Got home with food and it looked like a two year old played with it and put it in a bowl. The taste was bland to top it off. Normally noodles is solid. But this place is the worst one. It would put noddles out of business if it was the only one. Stay clear of it.
(1)
Kaeli N.
Friendly, clean environment. Penne rosa was good. Had a nice flavor to it chicken was cooked very well, not overdone at all. the spaghetti was good, sauce had great flavor and the meatballs were good, even though they looked like they came from any grocery store freezer. The potstickers were better then expected. Very good.
Been to other noodles and by far this was the worst. Their small portion was half the size of all the others and I had more carrots than noodles imagine that "noodles" and company my arse. To top it off the meal was bland. From now on I'll travel the 15 miles to go to a better managed one. 55 dollars to feed the family and we left this location hungry
(1)
Cristina U.
I eat here for lunch a lot, never have any problems. The Parmesan chicken in my Penne Rosa today wasn't as good. The staff is always great however
(3)
Zakariyah A.
This place is really nice, I'm a big fan of noodles and not a whole lot of places know how to make them right. I get the chicken Parmesan and it's great every time
(5)
Joana H.
I love noodles & company. This location however needs work. My usual penne rosa was bland and cold.
(1)
Kelly O.
I am so grateful for Noodles' gluten-free fusilli. It is delicious, and the staff is great about making sure you don't accidentally order a gluten-containing dish. The cashiers are always friendly, the service is fast, and they're a great lunchtime comfort food spot.
(5)
Tanya T.
I love noodles and im gluten free so its nice to be able get takeout sometimes as a treat from cooking daily. I love the penne rosa its got a spicy kick to it one thing ide like to share if u are gluten free u cannot get steak or chicken with this becasue its cross contaminated.... i learned this the hard way got extremly ill. For protein u can add pork or shrimp to this dish and they are cooked seperatly. I prefer Gf Fusilli its so good!!! The locaton is small but never been to crowded always had a seat for me and my husband, the staff has always been nice.
(4)
Karen G.
This is the closest location to me so when I want some Pene rosa this is my spot. I usually do take out and recently with in the las 5-6 months I can say they have change their recipe for the Pene rosa, either that or they got all new coking staff who hasn't really narrowed down the correct portion?? OR MAYBR it's me and for some reason it doesn't taste nor look the same. Kinda disappointed. I liked my dish more creamy then dry when it comes to the actual sauce.
(3)
Sean A.
I walked in, saw one of their employees sweeping right next to where another employee was prepping food, told the manager that was disgusting and left. This noodles is the worst from their service, food quality, and obviously food handling. Do yourself a favor, and go up the street to the one on hampden
(1)
Lamont C.
Here's my review: Rude, impolite teenagers busily typing away on their iPhones and mobile devices or popping their pimples when you try to order. Tables with half-eaten meals on them, with flies buzzing around. When I went with my darling wife, no one said "happy birthday" or even tried to force out a mock smile. At least try to wince or fake a smile! Pretend you've got gas! There was no water when we went, and the 20-something "manager" did not offer water or know how to respond to my request for water. In 2013 America, most restaurants have running water somewhere in the facility. She could have given me tap water, but the thought process was too complex for her to compute. So no water, rude service, no smile much less "happy birthday," and flies buzzing around tables that haven't been bussed. Maybe the pimply-faced 20-something girl was the manager, maybe she was not, but whoever the manager was that day, they clearly don't give one noodle what the establishment smells like inside, how clean the tables are, or whether or not customers are treated politely. I won't go to this location any more because it is so disgusting. The one on Colorado Blvd. they at least try to keep clean.
(1)
Patrick C.
Quick service, fairly friendly, and good food. This place is not too expensive and the portion sizes are very reasonable. One of the better quick service chains out there.
(4)
Shanah Z.
The first time I was introduced to Noodles and Company was the time they offered free trios for students at my school. Since then I have been back on numerous occasions. My only complaint is as of recently they have an employee there who is rude. Ever since I started eating at Noodles and Company I always have received adequate service. So when I was graced with the presence of this employee I was shocked. I figured they were either new or having a bad day. After encountering them again I do not think this is the case. They have a poor attitude, to say the least. The last time we went in they rang me up and gave me a total, when clearly there was another person with me. You should probably ask if we want anything else before stating my total rudely. When I asked for a different salad dressing than the usual options, said employee acted as if it were out of the question, and I order it all the time. I was so annoyed with the attitude of this employee that I wrote a complaint to Noodles and Company. Up until now they have not responded to my e-mail. Go figure. I can take my business elsewhere and if this is how the employees will treat their customers I will stop dining there. It is a shame because I love their food. Their mac and cheese is delicious. They would have received five stars, but I deducted two. One for their rude employee and two for ignoring the e-mail I sent through their website regarding said employee.
(3)
Jason A.
i read the reviews while i was eating here. and it seems like the same noodles experience i get at any noodles. the food is the same as i would get at another noodles. and I read that the staff here is horrible. While I didn't get horrible service, I didn't get over the top outstanding service here either. They were very quiet thru the entire process. They do have one of the new coke machines that has 10000000 million billion choices. They are offering some new sandwiches and apps too.
(3)
Rachel R.
This place makes eating pasta way too convenient. There are so many menu options but I keep coming back to the same one- that tasty penne rosa. It's sort of fast food sort of not, eating with real dishes and cutlery makes a big difference. It is always clean, well-staffed with friendly people. I even came in late once, about half an hour before closing, and volunteered to stock the bottled drinks while we waited for our order. My husband rolled his eyes but the employee and I had fun!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Beer & Wine Only Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : No Caters : No
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Josh R.
I've been a fan of Noodles and Co. since my Boulder days. I remember sitting down with my friends, having a huge bowl of their pan noodles or mac and cheese and walking away full and happy. Since that time Noodles has really expanded not only in their locations but in their menu. They've added a bunch of salads and soups and...for me it's never really worked. I'm of the opinion that the only side you need with their dishes is one of their rice krispie treats. So, I swung by their newest location and picked up some pad thai with shrimp. The noodles were just one big clump and the tofu in the dish tasted like a total afterthought and didn't absorb any of the flavors. Really disappointing, especially considering the number of places you can go for noodle dishes on this side of town. I wanted something a little more complex than mac and cheese, but I think I'll stick with that from here out. Service was fine but when you have an open kitchen you should encourage your cooks to do something else between dishes than give the back of the restaurant the thousand-yard stare. A note, I got this address from their order form; this location is part of a new development at Havana and Mississippi known as the Gardens on Havana where Buckingham Square used to be. It looks like Google maps hasn't updated with the new streets yet. They're going for an outdoor mall kinda thing. So far there's Noodles, the Qdoba next door, and a nail salon coming soon. Riiiiight...
(2)Andrew P.
Typical noodles experience. Quick turn around on orders and pick up option works well.
(4)Jason C.
RUDE staff that confuses customers, horrible bland cardboard tasting Thai curry soup, disgusting bathrooms. Stay away.
(1)Sumay J.
Never have been really impressed with their food.
(2)Joel Adam C.
Never thought I'd give such a BAD review to a Noodles... I will continue to go here, because it's Noodles and it's the closest one to my house, but DAMN. I have had atrociously awful service the last several times I have gone. If it wasn't for the delicious food, I wouldn't be going back. I only give one star, because the service deserves NEGATIVE stars. The food is great. I really think Noodles needs to double- and triple-check whom they are hiring. The past several times I have ordered at this location, there have been issues at the register. It either appears that they have NO IDEA what they are doing or act like they know what they're doing, and do it wrong. Whenever I have asked to speak to a manager, which has only been twice, I think, they seemed just about as clueless as the teenagers at the registers! Not to mention, not very friendly. MOST managers that I speak with at ANY restaurant are polite, whether I'm complaining or complimenting. These managers, however just act like they have too much work to do and don't have time to talk and aren't sure what to do with my feedback anyway. Last time I came here, I thought they were short-staffed, as only two people appeared to be working, one at the register and one cooking. I ordered a Pasta Fresca with feta cheese and tofu to go. It took literally twenty minutes to come out, and when it did it was Pesto Cavatapi with parmesan cheese. I told the girl at the register it wasn't right. I said "this is Pesto Cavatapi with parmesan," and then repeated my order. She looked at me like I was speaking another language and then pointed to the receipt. "That's right." She didn't understand that what she typed in and what I ordered were two different things. I repeated my order again and she called it directly to the cook. This scared me a little as it was not written down ANYWHERE. She then turned around and asked, "and you wanted parmesan on the side, right?" NO IDEA where she got that! "NO," I said. "I want feta actually ON the dish." Another ten minutes later I had my food. Just before I left, two people who had been sitting on the patio smoking cigarettes, came in, went behind the counter and changed clothes to start working. So, they weren't short-staffed. Just poor scheduling, I guess. I am here again right now and waited much longer than I should have. The place is fairly busy, but I heard the cook tell the guy delivering food what it was, which was my order. He finished garnishing it, and put it in a bag. Then I watched it SIT there for another six or seven minutes. I would have said something, but was actually finding myself amused. I REALLY hope a manager reads this and does some reviewing and auditing of their employees, even the managers.
(1)Emily B.
The food is good here but the customer service sucks. I would suggest going to the Noodles at Colfax and Potomac where they are actually willing to accommodate their customers. When I've already paid extra for a side of sauce and you barely put any in the container for me and I politely bring it to your attention and instead of giving me slightly more sauce you tell me I'm going to have to pay for a second? Seriously? Although this location is more convenient, it'll be Fax/Potomac for me from now on, where I actually leave feeling like I received good service.
(2)Jessica H.
I went to Noodles and Co for the first time the other day with my sister for a quick bite. I live in NJ and have yet to come across this chain, and was enticed by the Wisconsin Mac and Cheese that was advertising. My sister and I ordered a large mac and cheese to share with the added meat balls. They split the order for us and we both had sizable portions. The pasta was good, but I expected it to be cheesier/sharper and it was more creamy (but still good). We also got a complimentary salad which was nice. I'd like to go back and try their other combos, such as the Mediterranean one.
(4)Sarah H.
Worst noodles ever. Unreal the staff and the food. Cashier never smiled or greeted me. Then she screwed up order but claimed it was my fault. Got home with food and it looked like a two year old played with it and put it in a bowl. The taste was bland to top it off. Normally noodles is solid. But this place is the worst one. It would put noddles out of business if it was the only one. Stay clear of it.
(1)Kaeli N.
Friendly, clean environment. Penne rosa was good. Had a nice flavor to it chicken was cooked very well, not overdone at all. the spaghetti was good, sauce had great flavor and the meatballs were good, even though they looked like they came from any grocery store freezer. The potstickers were better then expected. Very good.
(4)Laura S.
I would give 0 if I could. I ordered a bunch of square bowls for my wedding rehearsal dinner, and payed for it in full online. It was over a hundred dollars, and I payed immediately and in full. This was also a week in advance. Anyway, I got the confirmation code and (luckily) saved the email. While I rehearsing for my wedding they called me. It was only about 10 minutes before the time I was supposed to pick up the food. They said there had been a problem, and we're super snotty about it when I pointed out I already had a receipt and confirmation, and a bank statement on my side. The dumb chick on the phone said "uh yeah, we're not showing any payment, and we just wanted to make sure you still wanted it". Um, hello?!? I told her we did, and she said they could no longer meet the time I'd reserved ( again, over a week ago). I told her that was unacceptable, and a poor way to conduct business. She then tried to say she'd been being " proactive" by calling me 10 minutes before the pick up time. That is not what proactive means. So, I had to send my fiancé to noodles to pick up the food, and prove we'd payed for it. She stared at the confirmation email for a really long time, and obviously didn't believe us. Keep in mind it was the email they sent to us that even said we'd payed ahead and to skip the line. Finally she begrudgingly admitted that we had already payed and gave us our food. But, despite the fact their website claims that they'll provide plates, napkins, and silverware they conveniently forgot to include ours. So we had to make another stop to get those things which pushed back my rehearsal over an hour. They didn't try to pacify us at all. No offer of a discount, or a free rice krispie or anything. They tried to steal over a hundred dollars from me. Buyer beware, and save your receipts. Thanks for ruining my rehearsal dinner, jerks.
(1)G G.
Been to other noodles and by far this was the worst. Their small portion was half the size of all the others and I had more carrots than noodles imagine that "noodles" and company my arse. To top it off the meal was bland. From now on I'll travel the 15 miles to go to a better managed one. 55 dollars to feed the family and we left this location hungry
(1)Cristina U.
I eat here for lunch a lot, never have any problems. The Parmesan chicken in my Penne Rosa today wasn't as good. The staff is always great however
(3)Zakariyah A.
This place is really nice, I'm a big fan of noodles and not a whole lot of places know how to make them right. I get the chicken Parmesan and it's great every time
(5)Joana H.
I love noodles & company. This location however needs work. My usual penne rosa was bland and cold.
(1)Kelly O.
I am so grateful for Noodles' gluten-free fusilli. It is delicious, and the staff is great about making sure you don't accidentally order a gluten-containing dish. The cashiers are always friendly, the service is fast, and they're a great lunchtime comfort food spot.
(5)Tanya T.
I love noodles and im gluten free so its nice to be able get takeout sometimes as a treat from cooking daily. I love the penne rosa its got a spicy kick to it one thing ide like to share if u are gluten free u cannot get steak or chicken with this becasue its cross contaminated.... i learned this the hard way got extremly ill. For protein u can add pork or shrimp to this dish and they are cooked seperatly. I prefer Gf Fusilli its so good!!! The locaton is small but never been to crowded always had a seat for me and my husband, the staff has always been nice.
(4)Karen G.
This is the closest location to me so when I want some Pene rosa this is my spot. I usually do take out and recently with in the las 5-6 months I can say they have change their recipe for the Pene rosa, either that or they got all new coking staff who hasn't really narrowed down the correct portion?? OR MAYBR it's me and for some reason it doesn't taste nor look the same. Kinda disappointed. I liked my dish more creamy then dry when it comes to the actual sauce.
(3)Sean A.
I walked in, saw one of their employees sweeping right next to where another employee was prepping food, told the manager that was disgusting and left. This noodles is the worst from their service, food quality, and obviously food handling. Do yourself a favor, and go up the street to the one on hampden
(1)Lamont C.
Here's my review: Rude, impolite teenagers busily typing away on their iPhones and mobile devices or popping their pimples when you try to order. Tables with half-eaten meals on them, with flies buzzing around. When I went with my darling wife, no one said "happy birthday" or even tried to force out a mock smile. At least try to wince or fake a smile! Pretend you've got gas! There was no water when we went, and the 20-something "manager" did not offer water or know how to respond to my request for water. In 2013 America, most restaurants have running water somewhere in the facility. She could have given me tap water, but the thought process was too complex for her to compute. So no water, rude service, no smile much less "happy birthday," and flies buzzing around tables that haven't been bussed. Maybe the pimply-faced 20-something girl was the manager, maybe she was not, but whoever the manager was that day, they clearly don't give one noodle what the establishment smells like inside, how clean the tables are, or whether or not customers are treated politely. I won't go to this location any more because it is so disgusting. The one on Colorado Blvd. they at least try to keep clean.
(1)Patrick C.
Quick service, fairly friendly, and good food. This place is not too expensive and the portion sizes are very reasonable. One of the better quick service chains out there.
(4)Shanah Z.
The first time I was introduced to Noodles and Company was the time they offered free trios for students at my school. Since then I have been back on numerous occasions. My only complaint is as of recently they have an employee there who is rude. Ever since I started eating at Noodles and Company I always have received adequate service. So when I was graced with the presence of this employee I was shocked. I figured they were either new or having a bad day. After encountering them again I do not think this is the case. They have a poor attitude, to say the least. The last time we went in they rang me up and gave me a total, when clearly there was another person with me. You should probably ask if we want anything else before stating my total rudely. When I asked for a different salad dressing than the usual options, said employee acted as if it were out of the question, and I order it all the time. I was so annoyed with the attitude of this employee that I wrote a complaint to Noodles and Company. Up until now they have not responded to my e-mail. Go figure. I can take my business elsewhere and if this is how the employees will treat their customers I will stop dining there. It is a shame because I love their food. Their mac and cheese is delicious. They would have received five stars, but I deducted two. One for their rude employee and two for ignoring the e-mail I sent through their website regarding said employee.
(3)Jason A.
i read the reviews while i was eating here. and it seems like the same noodles experience i get at any noodles. the food is the same as i would get at another noodles. and I read that the staff here is horrible. While I didn't get horrible service, I didn't get over the top outstanding service here either. They were very quiet thru the entire process. They do have one of the new coke machines that has 10000000 million billion choices. They are offering some new sandwiches and apps too.
(3)Rachel R.
This place makes eating pasta way too convenient. There are so many menu options but I keep coming back to the same one- that tasty penne rosa. It's sort of fast food sort of not, eating with real dishes and cutlery makes a big difference. It is always clean, well-staffed with friendly people. I even came in late once, about half an hour before closing, and volunteered to stock the bottled drinks while we waited for our order. My husband rolled his eyes but the employee and I had fun!
(4)