A very busy, noisy, popular restaurant with attentive service. However, the food was mediocre. The Hawaiian Mahi Mahi was dry. The Cajun pasta with shrimp was bountiful but the noodles were overcooked and sauce was very watery. The angel hair pasta dish was bland.
(2)
S G.
The worst customer service EVER!!! I was about to make my own food.lol. I had to find my waitress and have her take my order. The restaurant was extreme loud, made it hard to talk with people at our table. The food deserves 5 stars.
(2)
Cathy R.
Nice place to dine with family but always busy. People are nice.
(5)
Dilip M.
We came here for the niners and Seahawks game. Our friends had reserved the table so finding seating wasn't a hassle at all. Food on the other hand was average. If you go during the happy hour esp during the game, make sure to order from the happy hour menu at the bar if you are looking for happy hour deals. Otherwise you will be charged full price, which we realized later. Servers were very friendly but just overworked due to the game. Food is slightly on the expensive side. You end up paying 10 bucks for tiny boneless wings. Same with other appetizers.
(4)
Jana L.
I'm a fan for their constantly good American Food! Their appetizers are really yummy! I've tried chicken wings, calamari, and the spinach & artichoke dip here. All were pretty consistent! I love calamari, so eating this was really satisfying. I usually get the porkchops here or the sandwiches. The lunch specials have good soup/salad/sandwich combos! They're priced REALLY well too! :) I like the porkchops for dinner because they provide a variety of things to munch on. You get potatoes, meat, and vegetables! Deep dish pizza is also really good here too but I'm picky with the toppings so I usually just don't end up getting it. AND LASTLY... the pizzookies are like absolute BEAUTIES. It's literally ice cream on top of a cookie but why the hell is it SO DAMN GOOD. I get the macademia nut all the time!!!! But the best combo is the macademia nut + oreo half and half. OMG. Like, pure deliciousness. Because I mean, you need some chocolate in your pizzookie! I've also had the raspberry white chocolate one, and that one was also really good. Ughhhhh, I want a pizzookie just talking about this! Om nom noms. The food is good. Go.
(4)
Pratik D.
Horribly slow service. We waited around 20 minutes for someone to come pick up check payment. Had to get up and walk to counter for payment. No apologies even after this incident from them. Would not return ever again.
(1)
Angela K.
On your birthday, you will receive a COMPLIMENTARY PIZOOKIE DESSERT, This coupon expires in 2 weeks.
(4)
Tiffany T.
My favorites are their gourmet mac and cheese, grilled burger melt, cajun pasta, grilled chicken alfredo, atlantic salmon, and jambalaya. Also love their strawberry splash! Seriously, I couldn't taste any alcohol in it. It just tastes like a slushie.
(3)
Kellie N.
I love that they have a light bites section and an appetizer section. I sat at the bar and had a couple items off the lite bites menu. Seared ahi and tomato and mozzarella salad. Both were amazing. I'm not a beer drinker, however, the most amazing bartender, Melissa let me try one of their light beer's liked it...maybe when it is warm outside I will have one. Great staff, friendly and fast service. I also loved that in the middle of the afternoon, the "regulars" come in and were greeted by name by the bartenders. The menu is so huge and they tell you the calories in each item.
(4)
Aarron W.
Came here for lunch, and ordered chicken tortilla soup, and half of a chicken club sandwich. The waitress Cynthia was very polite and friendly, no problems with her. The soup was awesome, didn't taste too salty. The sandwich wasn't that great, it came with a greasy sourdough bread. The pizza here is awesome so I would come back. One more tip, the menu had about 30 pages and is confusing. It's better to do a few things awesome than a ton of items that are so/so.
(3)
faith r.
In a nut shell: service was horrible and our waitress made us feel like we were just a nusance and it obviously looked like she didn't want to be there. Also, shady plating of food, if it doesn't look right be sure to ask or you might get stuck paying full price for half an appetizer. What are you trying to do bjs, rip off your late night customers?? If you want to read full detail Its below. I will never be coming to this location again. Went here on Tuesday night at 11pm, a bit late but there were still plenty of people seated in the dining area and the bar. We were seated very fast and our waitress came rather promptly. Though a friend of ours went to the bathroom so we decided to wait a bit till he got back. We didn't see our waitress come back for at least 15-20 min. Though we saw her walk around, stand at the hostess stand talking with other coworkers, make eye contact with us (as we were trying to suggest we are ready to order) and just continue to walk by again. When she finally came she sounded a bit annoyed under her breath but tried to act nice, I ordered the little bites mac n cheese and my two friends ordered burgers. She quickly then left to put the order in but my friends thought of an appetizer so I suggested the spinach dip. We call her back over, looking even more annoyed she takes down the dip order and leaves. When the dip comes its literally half or maybe even a quarter of the size it usually is, and there was not one single whole chip among the bunch, they were just crumbs and a huge lettuce leaf taking up half the plate. I ask if this is how it comes or if they changed it. The runner said our waitress may have put in the "happy hour" portion and she would send our waitress over. Iv been to bjs many times and have never heard of a happy hour portion, and if there was the waitress should have specified. All of a sudden a new dip was brought out, I suppose its because the first one was obviously a mistake. I ask for more chips since the ones brought out were just crumbs the runner says to me "crumbs? " with a puzzled look on his face. Do you not see what was brought out!? It should have never left the kitchen like this in the first place. After that we finally when we see our waitress and she half heartedly apologized and said " it's come out twice like this, the cooks must hate me". Way to look professional and deflect the blame. We find out later a group of 4 had the same thing happened to them cause we can see them complaining to the same waitress we had. My guess is they only just gave each of us half portions expecting us not to catch on and charge us full price. It even took her a good 10-15 min to even get our check. My guess was, she was complaining about us to the manager cause he kept looking over. I do love bjs and go quite often but I will never come to this location if that is how im going to be treated. I get its almost the end of your shift, you must be tired and want to just go home, but at least act like you give a damn.
(1)
Holly S.
The food was a little slow and once it arrived it was dry and cold, but our server Barbra was just the sweetest. She was so attentive and had a genuine interest in providing excellent service. Definitely saved the experience for me and my family.
(4)
Dora C.
Every time I walk into BJ's I feel like the hostesses are very reluctant. It always seems like they notice you right when you walk in, but then react only 2 mins later. Quite frankly, it makes me feel pretty awkward, because I'm just standing there looking at them while they look at me. However, once they acknowledge you, they are usually pretty quick with seating! Normally at these types of restaurants, I always get pasta, but for some reason BJ's pasta isn't very good! I'm not the only one who thinks so, because all my friends agree with me as well. I recommend their burgers, I got the bacon cheeseburger the last time I went. All the burgers come with a side of fries. I was extremely satisfied with the burger I got. Their meet is USDA, and it's just really juicy and big! As for pizookies, if you want to just eat one by yourself then I recommend the mini ones. I recommend the peanut butter and cookies and cream one. My friend also said that the red velvet pizookie is really good! The one that I don't recommend is the chocolate one [triple something?], it's waaaaaaay too sweet! But yes, normally people come to BJ's for the pizookies, so definitely order one to just try! So the reason why I give this BJ's 2 stars is because of a particular experience I had once about a year ago. I came with my friends [5 girls], and being in high school, we don't have that much money! Anyways at the end of our meal, we all split the bill and paid in a lot of fives and ones, but one of my friends paid in quarters! Since it was a lot of quarters, we decided to make the waitress's job easier by putting them in piles of four, however, when our waitress saw the money, she was super pissed off, and demanded one of our parents [who wasn't even dining and only there to pick up my friend] to take all the quarters back and give her bills. I thought this was super rude of the waitress, and I mean money is money, does it matter if it's coins or bills? In conclusion, I honestly feel like BJ's is only worth going to if you're craving pizookies.
(2)
MaryAnn W.
We waited about 45mins for a table for 11 people. I would image because the 49er game was on so it was okay. Anyways we got seated and half our party was about 15mins late and our server didn't mind. Our server was Jonathan. He was so awesome. I mean he serve the table by himself plus a little help when bring out the food, but that's with all servers. The reason I give Jonathan a high five for his great servers is because 11 people we got everything we needed. He did it with a smile and never forgot any extra. He made sure our water was filled and if we needed anything else. Its a plus to me with my water especially when I went through 3 glasses and I never once had to ask him to fill it, he did it on his own. Our food came out within 20 mins which was no bigger because we were with family and friends for a birthday. The don't even add gratuity to the receipt with big groups which is a plus but we ended up tipping about 25%.
(5)
Ranika M.
Bartender Sergio is awesome. The service is great, fast and efficient. We had a big group and they catered to all our needs. Even after we had a few drinks. The lighting is a little dim and the floors were slippery but overall it was a great experience. We will definitely be coming back again!
(5)
William M.
The problem with this BJ's location is that they don't have any close-by competition to keep them on their toes, such as Yard House, Cheesecake Factory, etc. As a result, the gaggle of self-chatty hostesses hand you a pager with a 15 minute wait, direct you into the bar area, where there's a full menu but not enough wait staff to give prompt service. Why not just have a wait list for everyone? We may have been better off just waiting the 15 minutes for a regular table. The food is likely to be BJ's the usual good BJ's selections, but unfortunately it's not here yet...waiting...waiting...
(2)
Manju J.
Went there for lunch . Big mistake They were busy with parties of 15-20 they forgot all about me, my friend and her son. The waitress was so slow and not attentive. It made me so mad by the time I got the food the taste of food didn't matter Food was ok but very greasy Kids Mac n' cheese was very dry and my tomato bisque had oil floating in it !! Now I remember why I had not gone there in over 3 years!!
(2)
Maya M.
Made reservations and Came here with a group of about 8 for my friend's birthday dinner. WORST SERVICE I HAVE EVER RECEIVED IN A RESTAURANT. A friend of mine wasn't very hungry so she got two appetizers, her calamari came out completely cold so they sent it back. They also got avocado egg rolls so while they were waiting for their calamari they were about to take a bite and a nice big hair was sticking out of it. Those got sent back as well. On top of that when the calamari came out we realized they re-fried the SAME calamari. So it was literally like hard rubber. We just said forget it and we don't even want it anymore just take it off the tab. On top of all THAT, we had all had our entrees out and my boyfriend was still waiting for his. At first it wasn't a big deal but after we asked over 3 times they brought the manager Rich or Rick out whatever his name was and he showed the slightest sincerity or care at all. He was not at all apologetic or seemed to care. So they're probably just used to giving terrible service. He just kept telling us "it'll be right out" "it should be out soon" (it was just a small lunch entree by the way, just a piece of fried chicken on some mashed potatoes) you would think it was the most extravagant thing on the menu. By this time almost all of us were getting out plates taken away because we were all finished and then they finally brought out his damn dinner. We came to have a Birthday dinner together with our friend and he didn't even get to eat at the same time as us. And on top of THAT we told the waiter it was our friend's birthday and he started taking care of our checks already. When we got our checks we told him again and he brought out a mini pizzookie for him. The only thing that justifies them even getting one star was that the food tasted decent.
(1)
Sue E.
food quality variable - sometimes great (like their Brewmaster hamburger) but the following visit barely warm (ditto accompanying fries). At such times, it's obvious that they're understaffed with prepared food just waiting to be picked up and served. much depends, of course, on the chefs as well - and, again, a great difference as to what you get in quality and quantity (like toppings on a pizza).. but for this area, it's one of the better places to go so my friends and I are regulars.
(3)
Lancaster K.
I've been here numerous times and the experience has been what you would expect from a place like this. It's always busy. It's even worst when there's a game. It feels like everyone in Newark is here. This is a good place to watch a game but be wary of that beer tab. If you come here often with your significant other get the rewards card and earn that free desert. Food: The food here is pretty decent. We keep it simple and order Pizza, Wings, and Calamari. This is as good as it gets. Overall this is always a great place to eat and hangout.
(3)
Dina I.
No one greeted us. The manager came by our table with an attitude. The "security" is a creep that stands arounds being inappropriate and getting paid for it. I usually love coming to this restaurant, but never again to this location!!!
(2)
Hannah M.
This review is for the bar top only! I have to say the bartenders at this establishment are on point! Cory And Anthony are so attentive and make some amazing cocktails! I had a great time sitting at their bar top. I would advise people to try an sit at the bar if it available, service in the dining room can be very disappointing. All in all I was happily surprised by the service at the bar and I hope they keep it up!
(5)
Marshal R.
I've never had any major problems coming to this BJ's and the food is always for the most part satisfying. Large selection of drinks to be had as well. Really wish all sizes of deep dish pizza's would have the whole wheat option though. But the flat bread whole wheat was really good nonetheless. I'll definitely be back over and over again.
(4)
Yogesh P.
My best hangout place with my buddies. Beers beers beers and the hot wings. This place gets crowded all the time.
(5)
Norman F.
1 star for decent food. Although their food is ok the service sucks!!! The last time I was here the server said stupid ass shit to us. He seemed like he was high which is cool, I don't care but we were with my girls parents. Real classy Tonight our server seemed hella out of it and barely said shit to us as we were ordering. She makes eye contact with us but walks by us hella fast without saying shit. Never filled my water, never took our plates away. But you never.... Never.... Fuck with my pazookie. Servers name is ravinder k. I will not be returning. BTW this review comes from someone who works for tips and is extremely generous for actual good service.
(1)
Sammy R.
Waited for 15 minutes. No one asked us if we wanted water or help or even to let us know that someone will be with us. Walked out. Don't go here!
(1)
Louisa T.
Thank youuuuu google! When we looked up BJ's on googlemaps, a coupon popped up for BJ's, $20 for 2 soup or salads, 1 medium pizza and a pizookie for dessert. Can't get better than that. Amazing deal if you ask me. My husband and I ended up going with 2 other friends and we both got a chance to use the deals, thanks to our waiter checking with his boss to make sure we could. As a group we shared a pitcher of heff and original wings to start off, and I thought the wings were delicious. I would definitely come back for those wings and the pizza. The salad was limited to ceasar or house, which I was ok with. My husband ordered the chilli soup which I think he enjoyed, and we shared a medium spicy meatball pizza, and it was spicy alright. It was definitely the jalapeno type of spicy where it burns your mouth a bit. Delicious flavor however, and I like that the crust and presentation on the serving plates was like a deep dish pizza. This is a crust you can eat on it own. (medium pizza for 2 and we had left overs to take home) I haven't been here in a long time, but I do remember their scampi pasta being super delicious as well. I'll have to go back and verify that. The oh so famous pizookie... warm cookie topped with ice cream was delicious as usual, but a tad too sweet for my taste now. I think I'm getting old. But my friend ordered the red velvet (I didn't even know they had different flavors now!) and I ordered the cookies n' cream one. The cookies and cream was on a delicious (but overly sweet chocolate cookie which I normall love if it's not too sweet) topped with vanilla ice cream and cookies n' cream whip. The red velvet seemed less sweet, and tasted ok. As for the seating, when you walk in, everything to the right where the bar was is free for all, first come first serve. We went there because we really wanted to watch our football games (both Stanford and Cal had games going on, half an hour apart) and thanks to Bj's big tv splitting 4 ways, my husband and I were quite content that we were able to watch our games while enjoying our meal (we called in advance to make sure they were going to play it before arriving). The menu here is great with a wide selection of foods (and beer- their samplers are fun) you may enjoy, and I have to admit our server this Saturday by the bar section was terrific! Great service. It was definitely more enjoyable that I thought it would be.
(4)
Michelle G.
Boooooo this place. The quality of their food has dropped so much, especially their happy hour foods. Their service is consistently terrible (and I mean for years). I used to love their pizzas (the great white), but the last few times I've had it...yuck. One good thing I can say is their pizookies are still one of my favorite desserts, especially the oreo pizookie. Yum! Fun environment, but don't expect much.
(2)
Anya E.
The environment is awesome. The lighting is beautiful amd I love hanging out with my friends here. It stays open late which is great for my late nights. The only thing is the prices. They are a lot more expensive than the average meal.
(4)
Mariah J.
the appetizers are still pretty good but the last few times I've been here the pizza hasn't been very good, there isn't much sauce and not very much toppings so it's been mainly bread and ya the breads good but thats not what I ordered I would like some pizza toppings with my pizza please.
(2)
Jay Ann M.
I'm not the biggest fan of chain restaurants and when I mean chain restaurant, I'm taking about Applebee's , TGI Fridays, Chili's, El Torito.. Etc. Countless of times I have driven pass this BJ'S restaurant thinking" Ehhhhhh... It's just another one of those chain restaurants, ill pass" but when I decided to try it this week , I was kinda impressed. I've never stepped into this place since they open and just now I decided to give it a try. Service:I heard it can be a hit or miss. My sis in law and I came in here around 5pm and Happy Hour is here is between 3pm-7pm and it wasn't that busy. I heard they get pretty packed here. (45+min waits) Our waiter was A guy named Ed and he was pretty nice and informative when it came to a lot of things in the menu. Very talkative and funny guy. Made sure our waters were filled and got us anything we needed. Food: I actually wanted to try a lot of things on the menu. What caught my eye was the Ahi Poke appetizer. It was that or the calamari but I also wanted to try the calamari so I got that instead. The ahi poke will be the reason I come back for a second visit. My sis in law kept talking about now delish their pizzas are so she ended up getting that to share with my boy. Before ordering my meal, we got munch on the calamari and I thought it was really good. Not too crunchy but not to soggy either. I decided to get a regular veggie burger. First bite... I was satisfied. Only pet peeve I have is when restaurants serve you burgers and all the insides (produce) are served on the side. Next time I think I'll mention for them to put together for me. The fries were great!! I love how they were thin. Very flavorful! IDecided to take a bite of the pizza crust from my sis in laws order and oh wow! Delicioso!!!! Last but not least... PAZOOKI time. I was so happy to hear they had an option for a smaller size pazooki. We were all pretty much stuffed. The ice cream served on top of that warm cookie made it a delightful treat! I can't wait till I get the chance to come back here and dine. I've raved to a couple of people about BJs and they have all given me ideas on different things to try.
(4)
Jason N.
My experiences here has been mixed. The food here is alright but the service seems to fluctuates. After coming in and reserving a party for 8 on a relatively busy night, we were seated an hour later in the the round, corner booth with an extra seat pulled up to seat our full party. If you can imagine, we were the literally packed like a can of sardines. I enjoy my company but I don't need to be playing footsies with every one of them. Then came our waitress who was completely apathetic to our situation. At this point, we waited too long and everyone was hungry. I usually order the Crusted Parmesan Chicken and tonight was no exception except for that they forgot my veggies. No biggy right? I can just ask for them, so I did. Our waitress brought them out and they were clearly nuked. What a bummer. I've had better experiences here but be prepared for anything less less.
(3)
Artemis X.
We came here to redeem a Google Offer for a three course meal for $20.00 I am not a fan of ordering pizzas with "1/2 this and 1/2 that" as it seems to cause confusion. In this case, it seemed clear that April, our server, had a clear understanding of our order yet, the kitchen did not. It took an unreasonable amount of time to receive our drinks and when April did reappear, she apologized, saying that she had to explain our order to the kitchen. I was exasperated, as I didn't understand the explanation requiring an absence of that length. April went to lunch, introducing us to Lori(Ann). The pizza we received looked hearty and appetizing, yet it wasn't how we'd requested it, so we sent it back. The manager brought the second one which STILL wasn't accurate, so we sent that back for as much of a remedy as was available at the time. In the meantime, we'd stopped here because we were hungry and pretty much an hour passed before we received our entree. We were offered an additional pizookie at no cost for the mistake. In the end, I don't plan on going back here. If you do, please request Lori(Ann) because I experienced her as a true service professional. Of all the persons involved, she showed heart, she was genuine. The manager was involved, but it was one of those things where she is stepping into a mess she didn't make and trying to correct it as much as she can. April...well I appreciate that she understood what we wanted, and after the fact apologized for our experience.
(2)
Lillian K.
Service was acceptable, seated very quickly, both servers we had (one going on break) were attentive and pleasant. But the food I had was ridiculously disappointing. I ordered a 'make your own' deep dish pizza. The crust, admittedly, was quite tasty and in line with what I expected, but the toppings/final execution and taste was just - lame. Greasy cheese, flavorless tomatoes, dry tiny meatballs, no taste of garlic except in one bite even though ordered it with roasted garlic. It was the equivalent sadly of a microwaveable 2-minute frozen pizza in taste as far as the toppings go. Not in any way worth the cost. Also, for evening/night time dining, the interior is ludicrously dark and poorly lit. Very poor showing overall.
(2)
Mihir M.
BJ's is a chain with a variety of food. They are known for their alcohol. They make 4 sodas which are great, with refills, so you ask for shots of each of them & get charged for only 1 drink - black cherry, cream, orange cream & root beer (this is a non alcoholic drink in case you do't know). After 10pm, some items are half off, including their personal pizzas, which I don't like much as they don't have a lot of sauce. They have several vegetarian pizzas & flatbreads, which are ok. The atmosphere is young, cool, & sporty. They have cookie (not eggless though) & ice cream deserts which are also nice.
(3)
Toko L.
Came here to meet and catch up with a girLfriend who happened to be in town. We met up on a Sunday night at 8:30PM and parking was absoLuteLy terribLe. I was not abLe to find an open spot even after circuLating muLtipLe times. If you don't mind a sLight waLk, there is additionaL parking next to the Firestone tire shop (strictLy for BJ's customers). There was a twenty minute wait for our party of two so it was a busy night to say the very Least. The first thing you notice is the open space, the cLeanLiness, and the amazing bar. The food was good and the customer service was even better. Our server was very attentive but wasn't overbearing. I wouLd definiteLy come back if I'm in the area- it's not convenient driving from San Jose when there are two other BJ Locations in my area. BUT Kudos to this Location for giving me the best experience I've had, Keep up the great work!
(4)
K P.
Food is very good, service is good, i think most of the things are good and i just want to say about the light, it's sooooo dark you can't read the menu if you don't have the iPhone flashlight with you. Yes that's the only thing I want to let BJ restaurant owner know, may be he/she should go to BJ and try out to read the menu at dinner time. Thanks Kim
(3)
AJ B.
Worst service ever. The food took waaaaaaaaay too long to get here, even though the restaurant wasn't packed. They didn't take our plates when we finished our food. Our dessert took about an hour and a half to come. The reason for that extra 30 mins is that the food runner gave our dessert to another table by accident. Originally I put one star, but it's now two stars because they realized their mistake. They took off some money off of our bill and we got our trio and they made one of the pizookies a large size.
(2)
Ana A.
Size they promote are not the sizes they give you. We went there for a bday and we ordered crispy calamary, and to our surprise the serving size was really small. We called the manager and they said that was how they always served it. Overall, we where disappointed about the size of our food, it was not even that cheap.
(1)
Gwyne P.
We were seated pretty fast even though it was a busy night. More than usual. I usually come here after training. I really like the atmosphere & the dim lighting. When we sat down, it took forever for our server to come. Our hostess didn't even tell us our server's name. We waited a good 10minutes for our server to come but we had to ask another server to take our order. Food was about 10minute wait. I ordered the seared ahi tuna salad. It had too much vinaigrette dressing which made it a bit sour. I ordered this before and it wasn't as sour. I also ordered the calamari, but they ran out! Which was sad considering I was pretty excited for it. I also ordered the beignet with vanilla ice cream, but there was no vanilla ice cream! They offered the chocolate ice cream but we decided to cancel the order. When we did, the manager came over & told us that the vanilla ice cream just arrived & they were going to give it to us complimentary. Which was nice of them. The beignet was warm with a crispy outside & an soft inside! The ice cream was a good portion & I enjoyed the strawberry sauce. This wasn't the best experience I had whenever I come here. It was a bit disappointing. But I'll come back again & see.
(3)
Omar R.
To begin with our wait time was about the standard for a Saturday night so my friends and I decided to go for broke and play roulette with the bar and hope to land a spot. Luckily we made it to a small table that seated us just right. Plan was just to kick back a few and celebrate with friends. Our waitress greeted our group immediately and took our orders, to start with we ordered some chicken wings along with a pitcher of beer. Upon arrival of our wings we noticed that they seemed a little undercooked so we asked our waitress if we could send them back to which she obliged and was apologetic. Not too bad, she was very cordial but that was the first strike. Second hiccup on their end was the fact when we ordered calamari it seemed to come out a little under proportioned, I didn't want cause a stir but a friend tried to question the waiter who brought them out but to no avail what was done was done. The waiter who brought them out didn't give any expression, but looked more puzzled then anything. Luckily we had great conversation and tried a couple of their brews, nothing to wild and our waitress was patient and helped with most of our needs. Great time out and caught some of the ball games.
(3)
Morgan F.
I go to this place for games, alcohol, and appetizers. And I love it every time! When I go, I almost always get good, efficient service. They have a huge big screen to watch sports in the bar area (seat yourself). So many of the appetizers are great. I like the ahi poke, mozzarella and tomato salad, fried artichokes, and thai shrimp lettuce wraps. This time I tried their new pepperoni pizza dip. So good. The Crostinis tasted a bit stale, but they were still worth eating.
(4)
Tom B.
Yeah - I wasn't terribly impressed. My pizza was OK, but nothing to write home about. The truth is, this place didn't stand a chance in the pizza department, after the places I visited last week in San Francisco. Overall service was decent, but my one complaint would be the noise level. Not to sound like an 80-year-old, but does the music have to be that loud? Couldn't even carry on a cell phone conversation when my wife called - had to step outside, even at full volume on the phone and my other ear plugged. I felt like I was at a concert, not a restaurant. Special note to the Marketing firms that advise chain restaurants about how "lively" music creates a more inviting restaurant: The reality is that it doesn't. It just makes the place loud. Just my opinion...
(2)
Laurel M.
Stopped by for a beer at happy hour around 5pm on a Thursday. The bar was pretty full, but we were able to find a table and were waited in immediately. The happy hour prices are great for beer and light appetizers. Since we just came for a drink, we didn't order food this time around, but a few of my favorites are the tomato and mozzarella salad with balsamic glaze dressing and the avocado egg rolls. The nutty brunette ale is also one of my favorite darker beers and the only one I order at Bj's. Can't go wrong at this place for happy hour!
(4)
Stephani M.
#22 Thank you Nate (my incredible service professionnal) for an awesome lunch at BJ's. I went to Newark to meet a few friends for lunch, and they suggested BJ's, so I met them WAY OUT there. The parking situation was incredibly awful. I have to park near the door in the handicap parking area at the moment, but there was no easy way to make that happen due to the construction and the poor signage in the lot. They have the regular parking area fenced off from what looked to be the employee area. Okay...I will hobble, whatever. After fighting my way through the cumbersome parking area, I entered the restaurant and the hostess greeted me in a friendly manner. I told her I would be meeting friends, but right then I saw them standing up, waving and yelling at me...embarrassing ;( lol I meandered over to the table with Jociel to meet all of our friends awaiting our arrival so they could order. Nate greeted us at the table and he remembered me from about 5 years ago at a restaurant nearby...WOW! (I wish I had that memory, my studies would move along so much faster!) He even called me "Tall Skinny Vanilla Latte" remembering that I was drinking one when we met and it was easy to describe the drink because i am tall, skinny and vanilla...but anyway... We ordered a few items to begin with: Corn Fritters Ahi Poke Tuna Artichoke Pizzette The corn fritter were crazy good! They were hot, fresh and delicious. Served over an aioli sauce that was to die for with real corn nibblets to garnish the dish. The Ahi was amazing as well. A pretty large portion for a small bite share plate, but who is complaining? The little pizza arrived and it was spectacular! It was hard to save any to take home... Nate took such great care of our every need, even the two people who arrived late. I would give 5 stars, but that parking was a fiasco! If I were the manager I would not only complain but would also seek to resolve the parking issues during the construction. It really is inconvenient to the guests, especially for guests with mobility issues. Nate gets 5 stars, but BJ's as a whole--4... Stephani Smiles for BJ's ;)
(4)
Michelle M.
GET THERE: Parking lot is big. Inside is big. Bar area and lots of seating throughout the restaurant. Warehouse type feel. FOOD: Food is eh. All their food reminds me of bar appetizer type food even their entrees like it was all frozen and they heat it up. Nothing special about their food. STAFF: Our server who took care of our party of nearly 20 people did a great job he was attentive and my pizza came out really fast. He was quick to get what the kids asked for such as refilling their drinks.
(3)
Sarah L.
I like that they could carry our bar tab over to our table. They service was pretty stellar once we were seated, the bar service just plan sucked (we were at a table, not sitting at the bar). The parking lot is 7 types of confusing and ill situated. The beers are standard to that of all BJ's establishments, and their happy hour is always busy. In fact, they are always busy at this location. We ordered for a table of 8, they made a mistake on one order and didn't charge for the item, which was nice. The beers are always tasty, and your ability to see a tv at the bar from almost anywhere in the venue is a huge plus. Think BWW meets Maggianos with a hint of pizzookie and a smidge of Chili's.
(3)
Janessa M.
Our waitress Jennifer S. Was lovely and put up with our table lol the drinks are decent, food is good. Good environment! Like the lighting!
(4)
Michelle B.
The wait time is punishment enough. I just don't understand the everlasting wait time for food especially when traveling with hungry and cranky tweens. It will drive just any parent ape-shit crazy. Why is it that the hungriest gets their order last or wrong? Do they have a radar for "lets pick out the crankiest and push them to their limit?" Oddly enough the tweens enjoy it here - is it the feeling of being in a cavernous brewery, situated with grown folk? could it be the food? Perhaps it is the pizookie?! I used to enjoy BJ's spaghetti with meat sauce. They got cheap and caught on, instead it's just marinara and you are forced to add-on meatballs. WTF BJ's, you suck meat balls! I don't fucking know. If it were up to me I'd go elsewhere. Note* use of itensifier such as the eff word, suck, ape-shit crazy and WTF are deliberate!
(2)
Josephine L.
Avocado egg rolls: $6 during happy hour, but be warned- it's happy hour-sized! It says so on the happy hour menu, albeit in a very light unnoticeable gray color in a tiny font. We tried to order these but they came back and told us they ran out :( it was around 11 pm on a Thursday night. Santa Fe spring rolls: these are pretty tiny. Comes with eight halves during happy hour, not sure how many there are in a normal portion. These have chicken, black beans, red bell peppers, cilantro, corn , jalapeño and jack cheese. They were okay. I wouldn't get them again. The avocado egg rolls are way better (I've tried them during regular meal time before), and much larger. Mini deep dish pizza: $6 during happy hour, also happy hour sized. But you can get as many toppings as you want! It's basically personal pizza size. But it's deep dish! It was good and came piping hot. I got pepperoni pineapple mushroom jalapeño. I ended up ordering another one after we finished the first one... My friend ordered a pizookie, but alas, the waiter forgot to enter the order in, so we did not end up getting one. The waiter was nice enough though, other than that blunder.
(3)
Jaime T.
This place is wonderful for group gatherings. This is always the destination of my sport banquets. We cream in and the staff still manage to satisfy us as well as maintain a smile on their faces. The food is alright. I prefer the appetizers overt the actual meals. And the pizookies are to die for! They are a must when you visit.
(4)
Sophia Y.
The service and food here is 10 times better than what they serve at the BJs in Dublin. Love the strawberry mojitos and cookies n cream pizookie! They also offer beer flights that are fun to try out. If you've never had their hand-crafted (unlimited refills) root beer, it is a must try! So smooth and vanilla-y, it'll make even a root-beer-hater a believer. The happy hour specials are the way to go. Calamari, avocado egg rolls and deep dish pizzas are my staples here. Sign up on their website to get a free pizookie on your birthday!
(4)
Simarprit S.
If they keep themselves at 3/5, they would remain in business. Problem with 3/5 is that they would always be vulnerable to a new restaurant opening up and walking away with their business. We were a party of four and we had Tortilla Soup Bowl. It was good, mae us ready for main meal. Southern Fried Chicken was beautifully curated and enjoyable. Parmesan Chicken was Paremasn Chicken Salmon Dinner was good but portions were way too small. Pizzokie trio was fantastic dish and was thoroughly enjoyable as a dish. Cookies and ice cream were very fresh.
(3)
Sahil D.
So we were at this Place on a Tuesday night. I started to experience their bad service in first 10 mins. The waiter said she would be back to take our order in 2 mins and she din show up for 15mins. Some other waiter asked us if we want something (without even a smile on her face). We ordered and after 5 mins the first waitress shows up and puts plates on our table WITHOUT EVEN LOOKING AT US, then the pasta was bad (tasted like they warmed up frozen pasta) and garlic bread was cold. Upon telling the waitress that the bread is cold she said "I can microwave it for you" b*tch I don't come here to eat microwaved food. BAD FOOD, BAD SERVICE!!!!
(2)
Jim F.
Had dinner Friday. Got there around 6:00PM and already really crowded. But I got one of the two tables left in the bar area. Within minutes, standing room only. Service was prompt and efficient all the way through my time there. Especially considering how busy it was. Food was just OK. I had a rack of ribs with a Caesar salad and roasted asparagus. The ribs were pretty good. But the salad was just a bunch of lettuce in a bowl with bottled dressing on it. Asparagus was just put under a broiler until charred. No seasoning of any kind. Neither side was bad. Just nothing special. Almost an afterthought to the meal. A bit expensive for the entree to have that. The beer was really good. I had their in house pale ale on tap. Yummy. Probably won't go out of my way to go there again but will not avoid it either. Thus 3 stars.
(3)
Leizel B.
I came here last night with a friend for dinner. Like all BJs it was crowded and noisy. On top of that, the Giants game was on so it was even more crazy. (We didn't think about that before we decided to come here...our fault). The wait for a table wasn't too long, we waited about 20 minutes. Once we were seated, we were asked immediately what we wanted to drink, of course we say just waters for now because we haven't even gotten a chance to look at the menu. After a few minutes, we finally place our orders. I ordered the rib eye, medium rare, with a wedge salad and baked potato. For my drink I got their strawberry patch. My friend ordered the jambalaya. My steak was cooked perfectly, however, the seasoning was bland or nonexistent. I had to add my own salt and douse it in A-1 sauce and horseradish. My friend enjoyed her jambalaya. The portion they gave her was huge and she was only able to eat half of it. My drink tasted just like strawberries, but the alcohol content seemed very low, kind of tasted like I was just drinking a strawberry lemonade. I don't like my drinks super strong, but I'm paying for an alcoholic drink, it should make me feel kind of warm and fuzzy. Now, on to dessert... if I could give the rating on just the Pazookies alone, I would give it 5 stars. I mean you cannot go wrong with fresh baked cookies topped with ice cream. Can you? We ordered the trio with chocolate chunk, double chocolate, and macadamia nut cookies. OH SO GOOD!! I should've ordered a glass of milk with it, but I was too full. Our service was just ok. The server was very nice, however he was a little slow and when we needed him he was nowhere to be found.
(3)
Kavita B.
Save your money and run! When this place first opened, excellent service and the food was delicious. As time went on, this place has lost all its charm. The service is horrid and the food, just as bad. I have been here on several occasions because it always seems to have little wait these days and fits large parties. The worst is their brunch, my son ordered pancakes from their kids menu. It was literally 3 pieces of pancakes the size of a small coins. We ended up ordering a regular sized pancake afterwards.
(1)
Alejandra J.
Drinks are delicious, and all the bartenders I've met are really nice with great service !
(4)
Michelle A.
I have been here countless times but tonight can't beat the amazing service I received from darren not only did he make fantastic recommendations but he was just an all around pleasant person to be around. He helped get the night started with his positive attitude and round of drinks that he kept up with follow ups which is hard to come by. Big tip and a hi - five bjs!
(5)
Ilana D.
Service is either hit or miss here..I have had some on point ones and some who just go through the motions.but it's Bj's next to a mall which is awesome and I love their salads and happy hour. Sit at the bartop or bar section where they know how to "turn and burn" and I love it
(3)
Wintha K.
I tried to give this place another chance but their service is appalling. Earlier this month I came here and it took 45 mins after ordering to receive our order of two salads and one small pizza. They also then forgot we placed the order for a pizookie so that took an additional 25-30 mins. We asked to speak to a manager and he came over 20 mins later, and said he was completely unaware of the situation. Gave it another chance tonight and all we ordered was the pizookie trio. 20 mins after ordering they let us know they were out of the peanut butter pizookie. How did they not figure that out earlier when we ordered? This extended our wait for just a pizookie to 30 mins after ordering and counting...still haven't received it yet. Pretty unacceptable.
(1)
Kelly H.
I've eaten here about 5 times in the last 3 weeks. I'm impressed by the extensive menu a since I'm staying at a nearby hotel. They have consistently good quality. Tonight, April was my waitress. She only works Thursday and Friday; but so far she has been the best! I've eaten Mahi tacos twice, Ahi Poke twice, avocado egg rolls, and a salad. All were good quality and fresh. Hefeweizen was good - better than Claim Jumpers by far. Close to Hacker Schorr. One night we had bad service in a group of 6, but the manager was quick to recover. I'll be back again. Ahi poke was the best!
(5)
Robert P.
Our server, Rhianna, was amazing. My mother ordered something that wasn't on the menu and she quickly checked with the kitchen to see if it could be made. We were never waiting for drink refills, and her cheerful attitude dramatically enhanced the meal.
(5)
Kevin S.
Here I am waiting in bj's waiting to 've seated for the past hour and 45 minutes. After being told it would be a 1 hour wait. Children are hungry. I've worked a long day. Still no help from the staff. If I could give this place 0 stars I would.
(1)
Lexie P.
My overall FAVORITE restaurant in Fremont. I've come here countless times and for the most part, I've always received great customer service with great quality food. I usually order the parmesan crusted chicken with mashed potatoes and veggies. I sometimes get the caesar salad, clam chowder, or five meet deep dish pizza. I almost ALWAYS get a pizookie. I'm extremely sad that they don't have red velvet anymore but I have enjoyed the peanut butter s'mores pizookie and I always love the traditional chocolate chip. They've raised their prices a little bit within the last 5-6 years but I'm still a fan, especially since they have their rewards system. I usually rack up enough points for a reward/coupon within 2-3 visits. I also get weekly emails with their specials and coupons, which usually gets me to come in.
(4)
Anne E.
THEIR HAPPY HOUR IS A LIE. they give you half portions for half the price so you're basically buying it for regular price. At all the places I've been to they're the only place that does that. Also, our server was very rude and seemed annoyed when we told him we were waiting for happy hour to start.
(1)
A B.
Had 1/2 a dinner there tonight. You ask 1/2? I had the Hawaiian Mahi Mahi and the menu says the mahi mahi was glazed. I sent it back because it was not glazed. It came back still not glazed. I like fish but this fish did not taste good it wasn't seasoned and needed the glaze. But that wasn't all went to the ladies the trash bin was overflowing and the toilet paper rolls from the stalls were strewn across the floor. Lovely dinner....not.
(2)
Daniel H.
So I haven't been to BJ's in a while because I'm trying not to pay a bunch of money for awesome irresistible desserts all the time (*cough* PIZZOOKIE!!! *cough*). But they got me: free Pizzookie if you download the app and order on the app!!! I don't know if I've ever downloaded an app faster... So I committed the great sin of deliciousness, and headed straight over. When I went to check in at the restaurant, I swear the hostess saw me, thought of greeting me, then decided against it. The manager had to nudge her, then she finally greeted me and got me seated. I told her about my order that had already been placed, and she told me my server would be out shortly. Okay... So I waited forEVER for a server to bring me WaTer and verify my order. They took a long time AGAIN to finally bring me my Pizzookie. The Pizzookie wasn't amazing, but it met my expectations at least - slightly over cooked but otherwise still a big cookie with ice cream. :) The best part? When I told the manager how bad the service was he did not care AT ALL!!! Don't worry, man, I won't be back to get any more of that service. 1 star for the service, 1 added for a free Pizzookie that was slightly overcooked. No return trips intended.
(2)
Simon F.
My wife and I had lunch here on Saturday (for some reason, my wife didn't want to eat at a strip club). We had to wait about 15 minutes to be seated (you're given a black pager if you have to wait). I was nice enough to go outside (this freed up a sofa for a family to use). The flies that were trailing me soon followed. Our hostess was friendly (my wife just noticed that she was wearing too much eye shadow- maybe she was trying to look like a wolf). We were seated in the large room on the left (the only other time we were seated there was during the grand opening). I had to ask for place settings. The tables weren't fully set up yet. Our server was young and clearly new. He was also light (he could get blown away by a stiff breeze). Anyway, he was attentive, but annoying (I found him to be a major pest at first). We left him a nice tip ($9.81), but I have to say that it was because we didn't have any singles (our total was $50.19, and so a tip of $4.81 would have seemed a bit harsh). At one point, a manager came by to check on us. He was nice, and was in the area a lot (a group of about 10 suddenly arrived- they were pretty loud). As usual, I enjoyed the songs playing inside (ex: "Chloe" by Grouplove). yelp.com/biz_photos/bjs-… : The TV at the bar was turned to 4 different things. It was dumb, largely because only 2 games were on. (My wife groaned when I had us switch seats. I wanted to face the TV that was closest to us.) yelp.com/biz_photos/bjs-… : If you redeem 150 points, you get "$10 Off Any Meal (excludes alcohol, gift cards, tax and gratuity)." Note: All prices include tax. yelp.com/biz_photos/bjs-… : My Pink Lemonade was $3 (there are free refills on soft drinks). yelp.com/biz_photos/bjs-… : Mozzarella Sticks ($8.67): 9/10. My wife and I each had 4 right away. Our mozzarella sticks, as usual, were wonderful. My wife likes the marinara sauce too, but only had a little. BBQ Pulled Pork Sandwich ($11.94- the price was $11.25 in 2011): 8/10. My wife is always pleased when she orders one. She ate her sandwich quickly and received a good serving of wedge-cut seasoned fries. yelp.com/biz_photos/bjs-… : Pepperoni Extreme (Mini- $11.45): 8.25/10. I should have ordered a Small (for $15.21). Still, I was very pleased overall (I could have received more pepperoni, and the edges of the crust were lightly burnt). Next time, I'm going to try BJ's Hand-Tossed Pizza: "Our delicious thin crust is lightly brushed with garlic butter and topped with the perfect combination of bold tomato sauce, our signature five cheese blend and your favorite gourmet ingredients, then baked to crispy perfection." yelp.com/biz_photos/bjs-… : BJ's Bacon Cheeseburger ($8.67): 8/10. They're new. Description: "On a grilled bun with Applewood smoked bacon, cheddar cheese, tomato, lettuce, pickles and our special burger sauce." I didn't receive any "special burger sauce," but that's cool with me. It kind of fell apart, but my patty was very tasty. My crispy-thin fries were pretty good (I just had to add some salt), but somewhat cold. If we weren't pressed for time (my parents were watching our son), I would have complained about them. My bun was nicely grilled, and my cheese was delicious and gooey. I only received 2 strips of bacon, but they were quite meaty. yelp.com/biz_photos/bjs-… : BJ's Famous Pizookie®: White Chocolate Macadamia Nut ($6.49): 8.5/10. Our Pizookie was a shade overcooked, but otherwise delectable. The scoops of vanilla bean ice cream were bigger than normal. Regular pans were used in the past (tin pans are now used). The Pizookies here were a bit better in the past. Still, I highly recommend them. I laughed right before we left. A guy got hit in the head by one of the revolving doors. He wasn't paying enough attention (he was embarrassed, but otherwise fine). The parking lot should be fixed up a bit. It's pretty "ragged." For the most part, my wife and I really enjoyed our food. youtube.com/watch?v=vUHt…
(4)
Lynn C.
I seriously haven't reviewed this place? I visited this place about 4 times since it opened. I've ordered the shrimp pasta. Really good. They always give really big portions. I never get around to trying their pizookies because I'm always too full. Their beer is great and service is always up to par. I will definitely come back to try the meats and hopefully pizookie next.
(3)
Clint J.
Wanted to go out for a Friday dinner with my wife, only to have one of the poorest restaurant experiences ever. Ordered a Santa Fe salad with blackened salmon - it came without salmon and had cubed chicken in it. Sent it back. Came back with the same salad, and salmon on top. Later discovered a golf ball sized clump of tortilla chips in the center of the salad. Ordered a pizookie and it came completely raw. Called over the manager and complained and he apologized and changed our check to $0. Sweet, right? Wrong. He said his "executive chef" would personally make us a new one, for free. Brought it home to-go because we were quite mad by this point. Just opened it and it is completely burnt to a crisp and inedible. What. In. The. Heck. BJ's, you USED TO BE one of our favorite places to go. Now you will be at the end of our list of choices when everything else is not an option.
(1)
Nancy H.
Came in with a Deaf group of people. Manager refused to turn on Captioning on their TV so we could follow the game. Won't be coming back. Shame really because its a great hang out and good food. Manager needs to learn American Disability Act because someone gonna sued them for not accomadating DEAF FOLKS. Fremont especially where the State Deaf School is.. tons of deaf folks. tisk tisk
(1)
Ryan J.
Now I know why I don't come here that often....service is SLOW! 3 of my friends and I came here on a Wed night. We sat down and weren't helped for about 10 minutes. Once we looked at the menu and figured out what we wanted we waived down our waitress who zoomed by and told us that she would be with us shortly. So another 10 minutes go by and she finally takes our order, pitcher of beer and burgers all around. It took about another 15 minutes for the beer to come and then another 10 minutes after that for the food to arrive despite the place being relatively empty. Plus since we all ordered burgers, it should be pretty easy to make instead of making 4 different dishes. We requested that the burgers be cooked medium, yet we all got burgers that were for sure well done. No pink in the middle and it was not juicy at all. We could have asked for this to be cooked a little more, but we were worried that it would take forever for us to get our food back so we ended up just eating the brick of meat. This place gets 1 star for amazing pizookies & pizzas. They get another star for their beers! I love the different cookie selections for their pizookies and I love the beers that are brewed here since they are so rich in flavor! Unfortunately, I will probably not go back here unless I want dessert or a beer. I honestly don't think I should wait this long on a slow day. If this place was packed, I understand, but this is unacceptable. Sorry guys, but I'd rather go to other sports bars/restaurants for quicker service, better food, and cheaper prices.
(2)
Tony L.
This place was packed when the family decided to try it out. The parking was problematic and the wait time was long but everyone seemed to have a good time and the food was decent. Nothing special.
(3)
Pooja M.
The food at BJ's is just ok -- not spectacular but not bad either. The real star for me and the ONLY reason I keep coming back to BJ's is for their decadent, divine, and delicious Pizookie. A Pizookie, or "pizza cookie," is a giant freshly baked cookie topped with ice cream, enough to share between 2-4 people. BJ's has several flavors of Pizookie, and my favorite used to be the Red Velvet Pizookie. However it has since been discontinued and for that I am truly disheartened, but I have found a new flavor to replace it. The Salted Caramel Pizookie is so absolutely yummy, and the sweetness from the caramel is balanced nicely by the salt. I highly highly recommend the Salted Caramel Pizookie from BJ's!
(4)
Zita Marie F.
The food was amazing! The salmon dish was also good and I was satisfied even tho it don't scream my name when I received it but it was yummy! The baked lasagna dish was fantastic! First time going had a good server and enjoyed it the second time it was not so good the server didn't have great customer service possibly could of been having a bad day. I didn't feel so welcomed even though he looked like he was trying his best. But my family enjoyed the food so it didn't turn out to be a completely a bad time.
(3)
David O.
Where do I even begin to tell you how terrible this place was. I guess I'll start with the two positives, it was clean and the server was nice. It all goes downhill from there. I ordered the shrimp scampi pasta, I'm a huge fan of shrimp scampi at that....worst ever, the shrimp was burned, so was the pasta, sent it back and it came back worse than the first time. I ceased my complaints and just ate it. No seasoning, didn't bring me ground pepper or lemons until I finally asked for a to go box because I couldn't do it anymore. The place wasn't even busy and they brought me my check in record speed. Would never EVER come back for anything but some happy hour booze. My advice, STAY AWAY from anything that requires the cooks to COOK
(2)
G G.
Never miss Pizookie for desert. Our family come here more often just for this most of the time. Love it!
(5)
Gia M.
I immediately liked the atmosphere when I entered BJ's. Though it was quite dark, it was very lively inside with a lot of TV screens, and families, and friends dinning, and the place was very big. A lot of people may find this annoying as orders may tend to be slow, but our waitress was very attentive and made sure our orders were taken and delivered promptly. I also like how diverse their menu is, there's always going to be something for everybody. We ordered all appetizers for dinner. We tried the Sliders, Chicken Wings, Crispy Calamari, and Chicken Lettuce Wraps. The Sliders and Crispy Calamari were yummy, but nothing out of the ordinary. I felt like you could order the same thing else where and it would taste the same. The Chicken Lettuce Wraps were also just okay. It was tasty, but I felt like it could have tasted better. I wasn't really impressed until I tried the Chicken Wings, which we all loved! It was /that/ good that we needed to order another plate to share! The skin was crispy and the meat was just moist and it easily slid off the bone. You know chicken wings are good when they don't need to be dipped in sauce! For dessert we had the Cookies n Cream Pizzookie-- chocolate and Oreo cookie that's a size of a small pizza, topped with Vanilla Bean ice cream, caramel syrup, and chocolate chips. This was reeeaaally good! I love dessert, but the not-too sweet kind, and though this may sound like a mouthful of diabetes, it wasn't! The sweetness was just right and I really enjoyed eating this down to the melted ice cream. Of course you gotta share this, unless you want 1200 calories all to yourself (I won't judge).
(3)
Allen C.
Of all the BJ's we've eaten at, this is our favorite. First off, parking is a breeze at this location. The lot is large. I don't usually select pork when I eat out because many places don't cook it the way I like, including the other BJ's. But our server recommended the Maui Glazed Pork Chop without hesitation so I gave it a try. It was cooked perfectly - nice grill mark, moist inside and flavorful. The potatoes would have been better if they were smaller in size but I still liked them. The green beans were blanched and unsalted for the health factor? Wife's Creole Tilapia was overall enjoyable except one tomato wedge was frozen solid. We got quirky and ordered the "BJ's Bake Beignet" deconstructed as we have an aversion to soggy bread. It wasn't the Nawlin style fried puffy beignet covered with powdered sugar. It was more like a light bun topped with cinnamon and sugar. Yum! So glad we had the strawberries and vanilla bean ice cream on the side. The greatness of the bun itself would have been masked otherwise.
Huge tv screens all over the place. Awesome spot to watch any sporing event. Awesome lunch specials, Unlimited Soup & Salad combos. Great spot for lunch. Will def come back. Fast service, food came out very quickly.
(4)
Dani K.
Plates smelled like egg. Food was good. Service was okay. Asked for plates and never got them.
(2)
Jay J.
Not all bad, but not all good either. The Good: Server was friendly and very attentive, quick with refills and extras. Thanked us for the good tip. Rib eye steak was very tasty and very large. Horseradish mashed potatoes were good. The Bad Wait time 20-25 mins Brussels sprouts didn't taste good. BLT salad had a dressing on it that also did not taste good. Too mustardy maybe? Nachos were nothing special, although a large serving. Baked Beignet tasted cold and old. Too much strawberry 'sauce' rather than fresh strawberries. The server was the best part.
(2)
Jack K.
Worst service I have ever experienced. We ordered online ahead at 635 to be seated by 7 got seated by 715 and didn't get our food until 745-750 and when the food got to us it was cold. The medium rare burger I got turned into a well done and our appetizer hasn't come. It still hasn't as I am typing this review at 8:10pm. DO NOT COME HERE. Terrible terrible service
(1)
Christine S.
When my coworker and I found out about their $5.95 lunch special (served at 11am-3pm), we just had to try it out! Every time we've been here, the service (whether it's a server or even the bartender) has been awesome! They seem so cheerful and happy to be helping you out. We've tried a few things off the menu, and they were all tasty. The restaurant does get pretty busy, but we've been lucky to always grab a bar table. The wait for food is a bit longer than expected, so if you have a timed lunch, try to order as fast as you can! Besides the lunch deal, they also have a good happy hour. The best deal for the happy hour is the half off pizza! Yum!
(4)
Izzy Q.
I personally really enjoy this location. I'm originally from San Jose and used to go to the Oakridge mall location but I find that this location's employees are much more friendly! I usually sit at the bar and I was extremely impressed with Sergio one of the bartenders who is always there late night closing. I asked him to make me a Cantaloupe martini, a drink that I would always have at the San Jose Oakridge location. He hadn't heard of it before and i told him to just give it a shot. After a couple of tries...he nailed it!!! It tasted just like the one i used to order in SJ. I was extremely impressed! He's one of the reasons why i come back :)
(5)
Nazz A.
Waited 15 min for a server. Turns out the server in our section went on break so no one was assigned to help us. Wtf. Ordered a very berry margarita. Ive had it numeorus times. Usually delicious. This one was terrible. Too strong. Every sip burned my throat lie i was taking a shot. My bbq brisket burger was dry. Not enough sauce. They forgot the ranch i ordered. Had to ask again.
(2)
Rela S.
We came here for the 49ers game and the staff did a great job of taking care of us. On game days they offer happy hour specials throughout the duration of the game. The specials were definitely a great deal and they had a good selection of drinks and food. Some items included: Happy Hour Specials: $4: All BJ's craft beers, Flatbread pizzas, boneless wings $5 House Beers, Freshly Muddled Mojitos, Martinis, Spinach Artichoke Dip, Chicken Pot Stickers, Angus Beef Sliders $6: 4 Different Types of Wines, Chicken Lettuce Wraps, Santa Fe Spring Rolls, Avocado Egg Rolls, Mini Deep Dish Pizza Keep in mind the Happy Hour specials are "Happy Hour-Sized" so much smaller than their usual portion sizes. I got the flat bread pizza and there where 4 small slices of pizza. It was pretty tasty though. The chicken lettuce wraps were a pretty decent size as well. One other thing to keep in mind is the happy hour specials ONLY APPLY TO THE BAR area. Not sure if this rule is for game days or everyday. But when we went they only offered the specials at the bar. We picked up a few drinks while waiting for our table and brought them over once the table was ready. Overall a great place to watch a game. I think next time we'll just hangout at the bar. The energy was much better on that side of the room :)
(5)
Arnab R.
Average food with very bad service. Waitress was very good and responsive, but the server just dumped the food, literally, on the table, all the time. And this is the first time ever I have to write about smaller portion size in any restaurant! Calamari fries came halfway full in the plate! I was wondering maybe something went wrong, but then noticed same orders for other tables, and they were all half full. Either increase the portion to full plate, or serve the same portion in a smaller plate, but don't keep it half full. Its a big time put off from customer perception point of view. And nobody came back to check on us to see if we want another round of beverages.
(2)
Radio G.
Slow. Like. Reading. This. Sentence. Service. Do. Not. Go. There. Hungry. o. M. G. Where is the food. This is the second time it has taken more than 45 minutes for a simple pasta dish. I won't be back.
(2)
Stephanie A.
The staff is pretty friendly but I give them 2 stars for service. It took 45 min for a chicken Caesar salad.
(2)
Smash S.
Always bad service, always a long wait for food. We've now been waiting 40 minutes for 2 pizookies & 2 small pizzas........ I've only had good service from nico & amanda. You're better off ordering to go, but their food isn't all that anyways so you should probably just cook at home.
(1)
Tea D.
Food is exactly like all the other BJ'S out there. This one however has horrible service. Went there for their late night and it took 15mins to just be greeted.
(2)
Lydia H.
Two words to summarize my review: understaffed and inadequately trained. This place has really gone down hill compared to my previous visits from previous years. I know service had always been slow, but at least they were always nice about it. We came at around 9:30 sat at one of the round tables near the bar after we got the ok from the hosts. We proceeded to wait 10 min- no menu. So we got our own menus back at the hosts stand. 10 more min- no server greeting us or asking if we wanted some waters. Some type of acknowledgement would've been nice. Another 10 min passed so we decided to order from the bartender ourselves. The rude and snobby bartender looked at us impatiently and took our order. We sat back down and voila, our server appears. I'm not going to bore you with the rest of the waiting details, as you probably have an idea from reading the rest of the reviews from other yelpers, but it continued with us flagging down the server for the basic necessities because he was obviously too busy and overwhelmed. We understand his pain, both having been in the hospitality industry, so we gave our 20% tip and bounced. This place really needs an upgrade in food and service because it's not what they used to be. The beers and atmosphere are still great, but probably wouldn't come back again. It seems like management honestly just doesn't give a fuck.
(2)
P A.
The service is so slow. It usually takes 15 minutes to receive your drink order. The food used to be good, 2 years ago but I notice the menu continues to change and the prices at the BJ on Mowry is more expensive than other locations and the menu does offer the half/smaller portion selections. A normal lunch on a Monday -Thursday will take 2 hours.
(2)
Brittany R.
Disclaimer: I used to work at BJ's San Bruno and BJ's Concord so I have a good idea of what goes on behind the scenes at BJ's and the code of conduct for customer service. I like this location because the parking is so easy (usually, but right now there is construction going on FYI) and it's also not too big but not too small. The bar is the perfect size so that everyone in the bar area has a good seat to see the TVs. I'm a big fan of BJ's food so the consistency here is definitely appreciated! Each time I get my favorites, they always taste as scrumptious as last time ;) Speaking of, my favorites are: Avocado Egg Rolls Baked Mac & Cheese Black & Bleu Burger Maui Glazed Pork Chop Shrimp Scampi Classic Combo Pizza
(4)
Genald O.
I remember the first time I went to this restaurant on my cousin's Birthday a few years ago with my whole family and I instantly fell in love with it. The waitresses are friendly and the menu is fantastic. There was a Warriors game going on and it was just a memorial event. There is plenty of TV's around and a Huge TV located at the bar. As you enter, you will see that this place is located right next to a building that used to be Mervyn's. You'll be welcomed by revolving doors and inside is a sports atmosphere. Great place to eat out with friends and family, whether it's in the evening or late night. The desert is so awesome!
(4)
Meghian G.
We went to BJs for brunch, we waited 5 minutes and no one came to seat us. The restaurant was not busy at all. We wanted to try the brunch cuz we seen it last time we had dinner but no one is available to help you. I wouldn't recommend them for brunch.
(1)
Arcie Marie D.
Back in the day, when BJs was a newer concept, they had major service issues. I feel as though they have made improvements since then, with the exception of the Newark location. I have NEVER had a good experience here. I don't know why I keep coming back expecting different. I'm in the service industry, so I tend to be way forgiving when it comes to the wait staff. But when I leave this location upset every time, it's not a good look. My first visit to this location, the manager had to comp the entire bill bc the food came out wrong. We're talking 0/4 orders correct. And cold. And I was never given my drink throughout my meal. Ever. Even after 3 requests. My most recent visit was no different. Started off with a quote for a 40 min wait. For my husband and I and my infant. On a Sunday early evening. Okay. I guess we'll wait. Then the host asked which I needed for the baby, a booster, or a highchair. My baby's 3 months old. Tiny. So I explained to her that he doesn't sit on his own yet. So neither. (He was sitting in his stroller, not carseat, so I told her i didn't need a sling either) 55 min later, they realized they had skipped over us and said it would only be 10 min more. Oookay. 15 min later (so closing in on an hour and a half wait time. For 2 people) we were walked over to a high top table in the bar area. First, that area is open seating, so if you were going to seat me there, was there a need to have me waiting for that long? And second, you're going to seat me a high top and expect me to pull up my stroller next to the table? So I'm going to tend to my baby sitting almost 2 ft higher then him? She agreed to get us a regular table. But of course we had to wait a little longer. 5 min later, she was ready to redirect us to our table and asked me to leave my stroller in the lobby. My now sleeping infant son was nestled in his stroller. So obvi I was confused. I explained to you he doesn't sit up on his own. And you can see I don't have him in his carseat and I explained that to you as well. So you're expecting me to pull him out and what, hold him the entire meal? To add insult to injury, she led me down some stairs. With my stroller. Really?? So we established the hostess had no clue what she was doing. But the food. C'mon!! I ordered a water and a beer. Never receive my water. I ordered a sandwich. And thin fries. No substations. No special nada. Straight off the menu. Still wrong. Wrong sandwich. Wrong fries. My husbands too. I paid too much money for that dinner to be leaving so unsatisfied.. I will definitely be avoiding this location in the future. Try Bridgepoint in San Mateo. I've had way better experiences at this location.
(1)
Kimberly C.
Went to this location once. Service, must be because it wasn't packed, was attentive. Balsamic chicken was overcooked and the salad was wilted (from the heat of the hot plate and/or chocken) which is my ultimate pet peeve! Dry, overgrilled chicken breast was edible at least. The buttery mashed potatoes and fried onion strings were decent. Gave a three star review because the fiance stated his burger was good. And of course their shoe string fries are tasty as always at each BJs location.
(3)
Lou-Lou M.
Service: Came in here earlier for dinner. My friend and I got here around 6:30 pm. We only waited two minutes to get seated. But, it took 10 minutes to find a waiter to place our orders. Our food came 10 minutes later, but the waitress assigned to our section didn't appear until much later. She seemed nice, but for a restaurant staff servicing the dining room, she didn't smell clean. There was one time when my friend and I took a whiff of her body odor as she walked past us and it made us gag while chewing on our food. That's pretty gross. Food: We got our food rather quickly. We only ordered two dishes tonight: 1) Shrimp Scampi Pasta was EXCELLENT! This dish comes with a generous amount of flavored shrimp over angel hair pasta tossed in a light, perfect blend of olive oil, butter, garlic, lemon juice and diced Roma tomatoes. They dish was topped with grated Parmesan cheese, and a dash of bread crumbs and chopped parsley. A full order is about $19, but the serving is enough to be split in two. We truly enjoyed this dish and will definitely get this at the next visit. 2) A large, hand-tossed pizza-half "BJ'S Favorite" AKA The Works (Oven-baked meatballs, pepperoni, Italian sausage, mushrooms, green peppers, black olives, white onions and seasoned tomatoes) and half "Sweet Pig" (best known as Hawaiian). Both flavors look good on paper, but both failed in taste and texture. Both sides of the pie were dry. Our pizza was served on a cold ceramic pizza plate-not on a hot, stainless pizza pan straight from the oven. The pizza pie/crust didn't taste fresh either-it got cold and chewy fairly fast. Very disappointing. Summary: The restaurant is simple and airy. The crowd is good and decent. Noise level is fair. Tonight's dining experience was below average in my opinion. Sign up for BJ's Premium Rewards online and get free stuff like BJ's Famous Pizookie. They give a point per dollar spent. Rating: For this visit, I'd give it a 2/5 rating. They need more attentive wait staff or I'd think twice bringing a family here because you'll wait a long time to get served. The food came quick, but we weren't asked even once if we enjoyed our meal. I'll highly recommend Shrimp Scampi Pasta. I'm not a big fan of deep dish pizza, but I'll give it BJ's pizza another shot next time I come back here and hopefully, I'll have a better review then.
(2)
Kimo L.
2.5 stars. extraordinarily mediocre in every aspect.
(2)
Mary T.
My choice for dinner brought us to BJ's in Newark, Ca. I wanted to change things up and didn't want my usual drink. Our kind waitress Jessica Watson (last name because we found out their are about 4 Jessica's that work there.) recommended a drink called "drink like that" it was so tasty that I was drinking it to fast the alcohol caught up to me later. That was fine because the food was good. And you can't end the evening with out getting dessert. We ordered the trio of pazookies. We chose chocolate chip, triple chocolate & my favorite peanut butter but with a twist they were trying something new. They placed Jam in top of the cookie so it tasted like a PB & J sandwich. Thanks Jessica
(4)
Tiffani H.
Turn around don't do it. This was the worst dining experience I've ever had. Horrible service and apparently normal car break ins in their lot. Every year we have friends fly in from Southern California. We decided to try something new and go to Bj's. Never again. Here's a summary: **The manager very casually comes to our table and asks if anyone drives a VW... And then says "oh ok because it just was broken in to" and walks away. We found out from the bus boy that car theft and break ins happen 2-3 times a day In their lot. Hello jerk...WARN YOUR PATRONS!!!!! It took 15-20 for anyone to come to our table. (The place was not at all packed) Only half of our 25 person party was brought waters/offered appetizers Our waitress kept forgetting our orders(write it down dummy) The guy bringing out the food was rude and kept yelling at us, throwing our plates on the table: his shirt was dirty and untucked , he was not happy to have to be at work. Very unprofessional. The orders kept coming out wrong. We weren't brought napkins until the end after several requests. Water refills never offered. Very rude response to the car being broken in to. Absolutely the lowest level of customer service I've ever had and on top of that....THE FOOD SUCKED. don't do it people. This location should just be torn down.
(1)
Jennifer R.
I've been to BJ'S a few times & each time i ordered something different & i don't like it lol. They are over priced & the food isn't that great. Today i had the deep dish baked lasagna. $15 what a rip off lol. Definitely wasn't worth the price. I only ate half of it. The pizza is the only thing thats worth eating from this restaurant.
(2)
Eric H.
We get our table at 5:30pm. Our entire group had arrived(11 people total)and ordered at 6:10pm. There was no one checking on us or offering water ( many of us were out for some time) and we complained to the suppose manger at around 6:55pm for at least water. Some of us got their appetizer but no plates at around 7pm. Then finally some of us start receiving our food at around 7:25pm.... REALLY!!!!! There was even 2 orders that were wrong or forgotten. This was on a Tuesday evening, isn't this suppose to be a easier day of the week for a restaurant? The one star doesn't express the frustration and hunger we had. I don't know what was happening in the back but the server could of attended to us a bit more, could of even improved our impression at BJ's. We tried to have their dessert, which we heard was good, but they are still messing up. 2 more orders were taken incorrectly or done wrong and it's 8:16pm.... After everything we were given a discount but it still no excuses for this to happen to anyone. If what we heard was true, the girl who served us was very knew, which would explain why she couldn't seem to handle everything that was going on. She shouldn't have been given such a large group or have some one help her out. I feel bad for her but not for the business, this could of been avoided with better training and leadership....
(1)
Brian T.
I went here twice now and now I know to never come back. Both times the server took 15 minutes just to check on us for our orders and on top of that about 40 minutes to get our food. It gets worst after receiving our food, our server Jesse, never checked up on us. We had to flag someone else down to find someone to find him who was just chatting up another table and this is about an hour after finishing our food. Worst service ever. definitely going to the Cupertino one instead.
(1)
Matt A.
Service was slow. I came here around 2 on a Saturday and sat at a half empty bar. It took over 10 minutes for the bartender to come over and take my drink order. He stated the taps obscured his view of me so he didn't know I was there... Really? I ordered fried calamari just to have something to chew on during that football games. While the portion was good size, it was soggy and very greasy. Disgusting. If you can't get that right then there is no point in trying anything else. The beer was good though.
(1)
Tram N.
(+) Avocado Rolls. I may or may not have been dragged here just because my friend was dying to have me try this appetizer and I have to say it did not disappoint. The portion was HUGE. I was actually pretty full after this dish. They were definitely generous with the avocadoes and the sauce complemented the rolls perfectly. (+) Mahi Mahi/ Shrimp Tacos WITH SOME AMAZING CHIPS AND GUAC. If you're looking to go with something light for dinner then I would definitely recommend this. You can mix and match or get both of the same ones. The portion might be considered small if you tend to eat a lot because there's only 2 tacos but it was pretty filling for me! Super fresh seafood! I was pretty full after this. OH and the chips / salsa & guac was perfect. Customers service was pretty good. The waitress was super patient with us even though we literally took 15 minutes to decide on what to get. We came for a pazookie but did not get a pazookie....
(3)
Russell T.
Parking sucks but what evs. A whopping 6 TV screens running. Plates already have sauce on them before they hit your table. Calamari has zero flavor. However, staff is very friendly and accommodating. Service on its own would earn 5 stars.
(2)
Chantelle D.
I'd say the service in this restaurant has up'd their game! This review is for Kyle, who was the waiter for my husband and I on Saturday night. He was very attentive with our table and was also very personable. He wasn't overbearing like some waiters are in other restaurants. He asked all the right questions and managed to make sure our orders were put in correctly. He definitely made our dinner much more enjoyable knowing that he took care of us. Thank you, Kyle!
(5)
Jeff C.
This is our go to place for decent American food chain. We came here recently to watch a World Cup game and the bar area was packed with fans watching on the 4x TV screen. Typically, there's always a short line here because its so popular. BJ has a rewards program thats good for small rewards like free dessert if you eat there often. Happy hour half-off prices for food means half portions. So its not really a deal. The prices for appetizers are above average, so next time I would just buy an entree. While watching the game, we got a Jerry Burst pitcher, which is easy to share with the ladies. Also got fried calamari, avocado rolls, and regular buffalo wings. They were all very good but probably could give me a heart attack. The bartender checked in on us periodically through the game and was very relaxed. All-in-all a great place for a sporting event. Its OK for general dining though since the food quality and value is hit or miss from my experience.
(3)
Maggie C.
Every single time my coworkers and I come, the service is terrible. We always have to wait a minimum of 10 minutes before our server comes by our table. Another 10 minutes before we get our drinks. Another 20 minutes before we get our food. Don't get me wrong, the servers are actually really nice, but they just never stop by the table. Order everything at once because if you want to place another order, it'll take at least another half hour. Also, last time we were here for a friend's birthday and after waiting over half an hour for our pizza, the pizza was served cold. What the heck? Of course we sent it back. When he brought it out the second time, he didn't bring any plates or silverware. We came late that night and there weren't that many tables. If it was busy, I'd understand, but c'mon. I honestly think chain restaurants like this need to up their game. There are a lot of booming restaurants that have excellent service and great food. I've been to BJs a dozen of times and every single time, the service doesn't change.
(2)
Lorna P.
Great selection of beers. Love that they have my favorite Belgium Lambic beer on tap! Food was average. Chicken lettuce wraps and tomato mozzarella sale were my favorites. But definitely have a wide selection of menu items. Got a decent deal for happy hour. Super busy, so bartenders had somewhat of a hard time keeping up, but were pretty cool. I'd probably go back if someone else were picking the restaurant.
(3)
The Food L.
What a gigantic restaurant with massive parking lot !!! Not sure who was providing bad service, I found everyone very friendly. I got the impression that it's a very popular among the locals. I wouldn't mind going back if I had to. Desserts are fabulous but I regretted for those extra calories!!! They list all items with calorie count - pretty awesome.
(4)
Jessica B.
Haley is the best! I have a history of having horrible service at BJs (all BJs, not any ones in particular) so I want to praise good service here whenever I come across it! Came here one busy Sunday evening with a party of 8- a few of them being foreigners with limited English. We had Haley as a waitress and she was AMAZING! Really kind and patient with our semi-difficult table. When she left to go on her break our service declined significantly so we had to talk to the manager to get her back.
(4)
Edna G.
Finally rating after 7 visits....if it wasn't for the food, I would not go here. Expect to wait for your food or service. My experience has not been so good from expecting 6 co-workers asking for a jalapeño burger and they ran out of jalapeños during lunch! Forgetting my drink, order or side many times! Took 45 min for 4 people's food! Taking forever to get you the bill!! Love their trio Pizookie and root beer drinks as that is the best part! Easy to customize your food, if you get it!? If you are taking your time, go here as their service is super slow; it took two hours for our lunch today....good thing our work is not as mindful of our time but then again, I was with a manager....
(2)
Wendy Y.
I usually come here during the night, at around 8pm or 9pm. It's usually a late dinner and we try not to eat too much. Just like any other BJ's Restaurant, the place has full bar access, booths, and tables. This place in particular has a long wait time on a lot of times I've been here. There were times when we left because the wait was too long and it was already late. We were seated quickly this time. Our waitress came quickly and provided us with menus and waters. We scanned through the menu and decided on two appetizers and an entree. We got the chips with spinach dip, buffalo wings, and chicken pasta with angel hair. We also got two drinks: your typical Stella and a raspberry cider. The food came pretty quickly and we chowed down right then because we were so hungry. The spinach dip was so good and it warms your mouth. The dip was thick, but in a good way. The buffalo wings were great and the portion was huge! It also comes with celery and carrot sticks. The dipping sauce for the wings was a little weird for me. It was a spicy liquid-y hot sauce. The pasta was so delicious! The angel hair spaghetti was cooked well and the white sauce was great! The chicken was also very tender and juicy. Maybe I was just hungry, but everything was really good. I definitely recommend the raspberry cider though! It's one of the sparkling ciders so it's not even like alcohol. It just tasted really fruity and nice. The service was also good. Our waitress came and checked on us many times to make sure that things were going great. Other servers dropped by and asked us how we were doing as well. I don't come here much often, but the food is good whenever I come, so I am satisfied with this place. I will most likely be returning one of these nights. It's pricey, but it's expected for these kind of restaurants.
(4)
Jo L.
Had the BBQ chicken pizza and hooooly crap it was sooo salty! Imagine a delicious looking BBQ pizza, you could probs find a pic here and now imagine a mound of salt on top. Not just as a garnish. Nope, just obnoxiously sitting on top of your pizza ruining every bite. If it weren't for being a bit buzzed from a pitcher of their Berry cider, I would've cried a river of SALTY AF tears.
(2)
Kristine F.
I highly recommend the honey mustard crisp salad (grilled chicken on mine). Mmm chopped greens tossed with honey mustard dressing, chopped hard boiled eggs, corn, cucumbers and topped with tomatoes, almond slivers, and normally crisp fried chicken strips. For appetizers we usually get the spinach stuffed mushrooms and fried artichokes for ~$5 each! The mushrooms sit atop cilantro aioli drizzle and the artichokes are kinda sour (arrives with ranch). My second favorite dish is the parmesan crusted chicken with mashed potatoes and broccoli. The cream sauce is satisfying and not too heavy while the chicken is lightly pan fried. I prefer the crispy thin fries over the mini potato wedge style; both options are available. As for the pizookies, oh gosh are they indulgent. I got tired of basic chocolate chip with vanilla bean ice cream so I've tried the red velvet and new salted caramel ones. All of them are sweet and take some time to bake so snag your server halfway through the meal to order. Btw, Rosario waited on us during Mother's day and was a great waitress. She was on top of her game and didn't rush when taking our drink orders; she even had time to take all of our orders at the same time (drinks, apps, entrees), which was convenient for our group. She remembered to put in our to go order at a decent time as well. *remember to do call ahead seating!
(4)
Andy B.
Not really wanting to come back to BJ's after eating their pasta. VERY oily and unappetizing since the pasta and sauce had a congealed texture and taste to it. As for the appetizers, they were okay. Not very memorable. The day I went was for my cousin's birthday dinner. We also had dessert there, and I didn't feel satisfied from the portions I had there. I wouldn't come back, especially when the service was just okay. Oh yeah, and when I thought I had left my iPad in the restaurant and called the restaurant to see if they found it, the employee who answered the phone wasn't even apologetic about my concern when I explained the situation. Thankfully, my iPad was found under my car seat, so I was so relieved when I saw it there. We had a BJ's back in my hometown, and I'm glad I never went there.
(3)
Suzi L.
This place is really good for party's. The food is great and the servers are very efficient. Jk. Sometimes they suck but I really enjoy drinking and eating so yea I give it 2 thumbs up!!
(5)
Hala A.
Literally, the WORST service ever. I mean service here usually sucks but last night was on another level. From slow service, to bad attitudes, to cold food... Beyond amazing. Shout out to Brandon or whatever his name is (he's 30, tall and white). But there was this really sweet girl working takeout who greeted us and was all cheerful.. Cayla or Carly? At least someone was pleasant.
(1)
Arvindram R.
Have been at this place for almost not less than 60 times, used to be an awesome place with great food and Beer, happy hours used to be really Happy with 1/2 price regular sized appetizers. Some corporate changes happened which wanted to profit out of the venture and from then the food quality worsened, prices went up and portion size started diminishing. Come on BJs we used to be friends, let's get back on track with quality and value for customers.
(3)
Sheila P.
I have to agree with many of the posts the food was delicious but the service was ridiculous. My partner and I waited over 25 minutes for anyone to address us after being seated. We actually had to go and ask who our server was. After being introduced to our server we ordered since we had ample time to review the menu, our server disappeared for another 20 minutes so we asked the manager to fulfill our drink order. Once the server returned he was very apologetic but we were over the experience and apologies close to tip time don't appease us. Three stars for the tasty food. We will not be going back due to the poor service.
(3)
Kurt M.
Sergio is awesome!!!!! I forgot my bj reward card and he was able to look me up by number!!! Also he was very fun, friendly, and entertaining! My food was hot and very delicious!! And beer was good and refreshing!
(5)
Michelle O.
Just had dinner at this place. My stomach is aching! I had the parmesan crusted chicken. Flavor wasnt that great. The lighting was poor, very dim making my entire dinner party squint just to read all of the tiny writing on the menu. Not to menton for a party of 3, the wait was over 30min. The menu is plentiful with selections, but I am in no rush to return
(2)
Eddie B.
I gave a 3 because while I love Bj's Restaurant because I always get high quality food. But my issue is this one location uses big tomatoes in their Tomato and Mozzarella salad and chops them in 4ths. Which means you get these huge pieces of tomato with a few little pieces of mozzarella. Every other franchise uses the cherry tomatoes and cuts them in half which makes them about the same size as the cheese. Told management last time and he agreed they were wrong.... Still no change so I will continue reviewing
(3)
Lina H.
Very, very disappointed. I was looking for a spot to catch the Sharks game and I figured BJs would have it. I found parking relatively close to the entrance, and walked right in. When I got close to the bar I was shocked to see they were not showing the Sharks game!!! At least not in the 4 TVs right in front of the bar. :( When I asked the bartender about the Sharks game he pointed towards the TV on the side of the restaurant, nowhere close to the bar. So basically if I wanted to watch the game I was going to have to get a booth or table in the dining area. I was definitely not hungry nor did I want to wait an hour to get seated!!! So, I simply walked out and drove myself to Jacks Brewing where they had two TVs right at the bar showing my precious black and teal Sharks. ;)
(2)
Derek B.
Was looking to try this location near our new home and once we were finally accepted after trying once or twice, found it's not half bad! PROS: -Expansive menu with great food options, something akin to Elephant Bar. -Pricing is fairly decent, there are definitely ways to save money if you make good choices. -Nice atmosphere, kind of like a younger and trendier PF Changs or Elephant Bar. CONS: -Busy, busy, busy. We've walked up to this place on more than one occasion and we're told there was a 1-1.5 hr wait, wow! You're not allowed to call in ahead of time to get a reservation either, perhaps after a certain time maybe. -Given that it's busy, the waiters attention can be seriously compromised. Our waiter had issues coming regularly or when needed and would sometimes walk away before an order or request was fully resolved, strange! -It's a fairly loud atmosphere, especially around the bar area. Sort of a great place to go if you want to have more than a few drinks, talk loud, watch the game, and be merry...just be wary if you're thinking to bring certain people. -My spoon or fork was super dirty with a huge chunk of something on it...something nasty but I forget what it was...we told them but there was no consideration given...we even had to bug them b/c they forgot to replace. So yeah, the customer service CAN be lacking although more visits are needed to resolve an opinion. Hoping to try again soon.
(4)
Betty K.
Cool environment! Great service...boozooki yay!!!!
(5)
Melissa B.
This was a really good choice for dinner. We had a party of 7 and were seated right away. Food was really good. The waitress we had was amazing. She made sure our drinks were filled without hesitation and we had everything we needed. They have military discounts and really awesome kid programs to earn free meals. Definitely going back to this particular location.
(4)
Araceli T.
The food is generally pretty good, but not good enough to make up for the exorbitantly long wait to receive it after ordering.
(2)
Deepa P.
I love the beer they brew! Halfawisen is my favorite!
(5)
Karm P.
3 stars cuz last time i was here i did not see the Jambalaya on the menu anymore hmmmmmm......other than that avocado egg rolls and the Buffalo ranch pizza......not much of a beer drinker but if u are You must come check this place out got a lot of beeeaa choices haha ......on that note Cheers Mate.
(3)
Ranjina R.
If I could give less than 1, then I would have. Horrible, horrible service. Servers don't even bother clearing up dirty appetizer plates before serving the main course. Servers don't show up for long periods of time. I can't emphasize enough on how bad the service is now. It wasn't so the first year after it opened. Food was better then too. Fries are cold. Food that's no longer warm to barely warm gets served and honestly it doesn't even taste good like it used to anymore. Waste of time, energy and money to go to this restaurant now. Last few visits to this restaurant has been just terrible and I used to go almost weekly to this place in the past. Not anymore for sure. Don't waste your time and money at this place.
(1)
Monica R.
I love BJ's every dish I have tried here has been pretty good and reasonable in price as well as always having great service and a fun bar crowd. Great place to watch games.
(4)
Jing X.
Always long wait for food!!! Food is not great either!!!
(1)
Stephanie K.
Food is good but they lie about the portions. My fried chicken meal was supposed to have two chicken breast but in reality they split one breast into two pieces. As a lady that gets full quickly, I cleaned my plate and was left wanting. My boyfriend was still hungry after his meal and was looking for others scraps.
(2)
Samantha R.
Crappy customer service. Was waiting to be seated and the hostess forgot about us and seated someone else. LOLOL maybe the place needs lighting or she needs glasses?? Yup not coming back. Also it takes years to get your food.....
(1)
Evelyn R.
Good food and service. We tried some pizza, chicken wings, avocado rolls, and artichoke dip...all very good. Especially the chicken wings. I also tried the scallops but they were gross. I sent them back and had it taken off my bill. The pizookies were very good as well. I tried the macadamia and oreo pizookie but the oreo was better. This Bjs location is nice and clean. I would go again.
The new Bison burger was okay - kinda plain, I suggest they try a new or better sauce I'm not sure if the coleslaw was supposed to be dry with no liquid or not, but that is the way it came.
(3)
Raj P.
Thought to try them again as was not too happy with them the first time around. First disappointment - the Cajun Pasta - most blend pasta I ever had anywhere. No spice at all. Tasted like it was just dipped in light tomato sauce. Second disappointment - ordered appetizers during happy hour and it was good but when we ordered more, we were told it would cost more since it was no longer happy hour. No problem with that. What was disappointing was when we were told that the portion would also be bigger because it was at regular price. Been to a lot of places during happy hour and always price was cheaper during happy hour but the portion was always the same. So happy hour price is not a big savings at BJ's since they also short you on the portion. Very disappointed in that little trick. Why not just remove the appetizers from happy hour since it's really a bait and switch.
(2)
Carmik T.
Dinned there on 1-24-14 about 8:30 PM. Place was busy had about a 20 minute wait, not bad for a Saturday Night. Food and service was good. We are fans of the menu, always enjoy eating at BJ's. Great kid menu items as well.
(4)
Dawn L.
Ordered online lightly battered artichoke heart appetizers. They were heavily battered and almost burnt. Ordered spaghetti with marinara sauce on the side & added side wedge salad with 1000 island dressing on side. The marinara sauce was not put on the side as requested and the spaghetti was cold. I did not like the sauce so the whole entree was thrown out. Instead of 1000 island dressing I received blue cheese which I dislike. Was anyone paying attention ? I have been sick and was looking forward to a good meal but this was a complete waste of money. After paying the service fees etc. I have learned a very expensive lesson. Will not order at BJs again.
(1)
Vira P.
I got the mahi-mahi off their lower-calorie menu. I guess lower calories mean less portions. It was small compared to the rest of the menu. But it was pretty good so I can't complain too much. As always, I ordered the avocado egg rolls to start. The egg rolls were good, but the tamarind sauce was watery, as if they're trying to make their inventory last longer. The highlight, of course, is the pizookie. Can't go wrong with a pizookie. Service was fast and friendly. So basically it's just your average BJ's Restaurant.
(3)
Bannister C.
The food served here is without a doubt good tasting. It is the loud, uncomfortable, chaotic environment that takes its toll on you. Not a place to enjoy and relax and appreciate your meal. Perhaps the owner should hire an acoustic engineer to see how the noise can be attenuated. A shame it really is too loud inside.
(3)
Rita K.
A solid 3 stars. There may be a wait during dinner time, especially on weekends, so I recommend making reservations ahead of time. The food here is okay, but the pizzas are really good, especially the buffalo chicken one! I recommend coming here during HH after work (I think it ends at 6pm) for half off mini pizzas! Their HH specials for drinks aren't that much of a discount, $1 off drinks for the most part. Can't go wrong with anything on the menu. I've been here a bunch of times over the past few years and I never had a problem with their food. I recommend buffalo chicken pizza, cobb salad, and their wings. The 5 pepper wings (extra hot) isn't that spicy at all, so all you spicy lover freaks would be able to eat it with no sweat. The pizookie is what BJ's is known for. Delicious melted cookie with ice cream on top dessert... mmmm. Might come here for my birthday for the free pizookie. We watched a Warriors playoff game here once near the bar, we had to call in advance to reserve one of the tall table with stools and got a great view of the big TV screen. I recommend coming here for sports games! Lots of screens everywhere with volume.
(3)
Venkata W.
This was the first time I went to BJs in Newark. When we waked in, there was a young group of hostesses hanging around the front of the restaurant carrying on multiple conversations. I did not understand why there were so many congregating and crowding the front of the restaurant. We were seated in the 20 min wait time. But when we went to our table, it was not wipes clean from the previous seating. When we pointed that out to our server, another young girl, she went up to the congregation and yelled at them. They just watched her disinterestedly. Then she came back, said she was sorry, that there were no silverware and napkins for us to use, and went to find them. She did not try to clean the table, or send anyone to do this. The congregation was back to just that....their conversations. Later, she returned with the napkins and silverware, after the appetizer had arrived and our hands were dripping with the sauces. When I ordered my glass of wine, which came in a carafe, she poured it for me. The problem? She did not pour all of it. In fact, she gave me a awkward smile, and took the last remaining bit with her! What gives? The main course, when it came out was warm, but nothing great. The flavors did not stand out. It was mediocre. We normally tip generously, so that did not happen here. Needless to say, we won't be returning.
(2)
Joy H.
I'd only been to a BJ's one time before, and it was pretty good. So when the hunnie suggested we try the one in Newark, I was game. We have driven past it many times, and every time it was packed. But we went at 3:30 on a Friday afternoon and got a table immediately. The decor of the restaurant was awesome. The bar looked nice and we'll stocked. The place was clean. Overall appearance was great. Service...meh. We were seated and it took about 10 minutes before our waitress came to take our drink order. It wouldn't have been too bad if the place was busy, but it wasn't. We ended up placing our orders...we got the fried calamari, he ordered the Bbq pulled pork sandwich with their crispy fries, and I ordered the new roast beef dip with wedged fries. The calamari breaded and deep fried and served with a lemony tartar-like sauce and a spicy marinara sauce. It was good, crispy, but a little oily. They could have drained it a bit more. His pulled pork was pretty good. The pork was tender and the flavor was intense. The coleslaw that came with it was warm, and I didn't like that. The fries, well, they were fries. My dip...it was awesome! The roll was toasted. There was a good amount of beef on the sandwich. The Swiss cheese was perfectly melted. The au jus had a lot of flavor. The wedged fries seemed to have a coating on them and were fried crispy, which I liked. The meal itself I give 4 stars. Then came dessert. We ordered the white chocolate macadamia pizookie. It came out within 5 minutes and looked amazing. It was served with 2 scoops of vanilla ice cream. We dig in and it was delicious! It could have been cooked a tad bit longer, I think, but the flavor was just yum. We finished that fast. When we left, the place was crowded, and it wasn't even 5:00 yet! Definitely go early if you want a table. We will.
(4)
Manish P.
Always love going to BJ's - no matter which location! They have huge variety of items to choose from, portions are very generous and they've got some really good beers -- not to mention their yummy Pizzokie :)
(5)
Blaire A.
First time I have ever come in and not gotten a pizza. They took away the cheeseburger pizza which was really disappointing, but anyway..... I ordered the California Burger and I took off the green chilis because I do not like spice. The bun is a piece of delicious garlic toast that will you have your mouth watering for more. Order the thin and crispy fries because they did not put enough on your plate to satisfy you. My boyfriend ordered the burger with bleu cheese and bacon (which was gross to me because I hate bleu cheese). He ordered it with wedges and it looked like they put a handful as this huge plate was mostly barren. I'm pretty sure this was a mistake though as I saw the next table over receive a burger and A LOT of wedges. Flavor wise I like thin and crispy a bit more than the wedges but they're close in flavor. Our waiter was Lance. He was nice. Strawberry lemonade was okay, but nothing special. I think I probably drank 4 glasses of it though so....
(4)
Laura B.
My husband and I decided to stop at BJs for dinner while on vacation. Our server Taylor, brought our drinks to us right away- I couldn't make a decision what I wanted off of the menu, so Taylor recommended the grilled chicken pasta and it was absolutely delicious. Good choice!! She checked on us attentively and we finished our dinner off with a pizookie. Yum. Thanks again!
(5)
Nicole M.
Best time to go here is during lunch time! Lunch specials are a great deal and man i love their pizoookies! I always order their Chicken Tortilla Soup when here. Salads, appetizers, sandwiches, burgers and fried chicken is good here.
(4)
Rachel A.
We ordered to go from BJ's and won't be going back anytime. Tortilla soup was salty to the point that it was inedible; clam chowder had a fishy taste to it, also inedible; the two sandwiches we ordered were barely mehh; the fries were the skimpiest side I've ever seen. All that for $35. Never again. Not sure what happened, this place used to be pretty decent.
(1)
Maria A.
I have gone to a lot of BJ'S over the years but this one has given me the best experience in along time. Lance was our server and he was awesome. My order came out wrong but he fixed it and gave us two whole pizzas free of charge. The manager came out to apologize and was very nice. I would come here anytime.
(5)
Ryan D.
Newbie. But I'm not missing out. Your hard-earned nine bucks will give you ten small boneless "wings." I think that's a little too overpriced. Unless it came with an actual BJ. Catch up with a friend over a pazookie here. That's all I recommend.
(2)
Mustafa S.
Bad service, good food
(3)
Sonia K.
Service is super slow ! I work in the food industry and having your hair down while serving food not OKAY a table next too me just complained of having a long string of hair in their food ! Your hair should be up in a pony tail or in a bun not down ! I understand your trying to attract customers but you can do it with your hair up ! And customers won't have hair in there food ! This definitely needs to be discussed with the manager ! Smh get it together . RIDICULOUS.
(1)
Adam S.
I went here on 9 13 2014. My date and I ordered the calarme. It was so bad we both got sick at the same time. We spoke with the manager and after fighting with him he removed the appetizer. This was a let down. I and my friends family and Co workers will hear the nightmare my date and I had. Come on guys we spend on average 60 dollars when we visit. You really think a 10 dollar plate is worth a terrible customer experience. With so many options why fight the customer?
(1)
Neha S.
Great place to hang out, have some good appetizers, pizzas and chill. The waiters dont rush you at all once seated. Reservations are a must unless you dont mind standing in line for 20 mins! Pizooki dessert is amazing! !
(4)
Stoney M.
Service is hit and miss. Sometimes really great. Today food was cold. I like this place but I wish the service and food as more consistent.
(4)
Moe F.
This is one of the best BJs Restaurant I have been too although I visited many different locations in California but this location is the BEST. They provide Excellent Service. As soon as I walk up to the Bar Area, Lawrence, Anthony, Loriane and Lance will have my drinks (H2O) ready and they even know how I like my appetizer's prepared. Last week I lost my Gold Premier Rewards Member's Card. I sent an email thru main corporate website and requested a replacement card. Few days later I revisited the same restaurant for dinner, while I was having dinner the Restaurant General Manager Mr. Evan Crisp walked up to me and greeted me by my name "Moe" which got me surprised and handed me a replacement GOLD PREMIER REWARDS Card without me asking for it. I was expecting a replacement card in the mail from the main corporate office. I was very impressed by the General Manager Mr. Evan Crisp. Not to mention that they have excellent food and beverage selections. I highly recommend this restaurant to everyone. Oh! yes, During the NFL (Football) NBA (Basket Ball) & MLB (Baseball) season this is the BEST SPORTS BAR to hang out with friends and family.
(5)
Radostina S.
The service was pretty good. Our avocado egg rolls were burnt. Tasted ok still. I got the santa fe salad and that thing is sooo good. I highly recommend it. Last time I was here I ordered the parmesan chicken with broccoli and there was no broccoli. Overall, the service is good but the kitchen slacks a little when it's super busy. Wait times are also no fun.
(3)
Cynthia B.
I actually really enjoy the pizza here, and it's one of my go to places for when I'm craving some deep dished or hand tossed pizza. My boyfriend and I especially love the chicken with white sauce. So much flavor and deliciousness! We usually come here and have to wait but the wait never seems long for me because we are either playing charades with my family. Or if we are alone, we'll have plenty to talk about to let the time pass. The service is also pretty good, they've always been really nice and polite to me. On one rare occasion, they did keep forgetting to give us cheese and hot peppers for the pizza after we asked multiple times. But I'll let that go since the food is good! Overall, it's a huge restaurant with good pizza and good service, definitely a good go to chain place.
(4)
Po B.
Good food, but the service needs huge improvement. I never went to a restaurant where the appetizers arrived before the drinks. The waitress was very apologetic saying that there is only one bartender on call at that time, and that he was very busy behind the bar. Please! The bartender didn't seem to be busy at all, and if that was genuinely the case, why have only one bartender on call for dinner? In addition, he needs to improve his bartending skills; our cocktails tasted more like water than alcohol. Not impressed!
(3)
Jake D.
Angry review is angry... Immediately seated, (called ahead)... Flagged a server down after waiting twenty minutes. Gave her our cocktail and food order. Server seemed, well, let's call it dazed and confused. Fifteen minutes after giving our orders, no cocktails, no water, nada. We were walking out, the manager stopped us to try to smooth things out. Another patron came up, they had been there for two and a half hours, took them an hour to even get their appetizers... All in all, I give the place two middle fingers. They are not going to survive like that when the new restaurants open at the mall.
(1)
Andrea F.
Never made it in the door! We have been to BJ's before and while I don't think I would give it a 5 star rating, it was acceptable. We tried to go there for dinner last night. There is a lot of new construction that has caused most of their parking lost to be torn out. We drove around the entire lot several times, which is now about 1/2 the size it used to be. There was no parking. Pretty frustrating especially looking at the size of the construction project and the fact that it looks like it will be this way for a long time.
(1)
Sophia H.
I came here with my cousins and friends to celebrate my cousins MPA graduation. We had a party of 12 people and ordered some appetizers, drinks and desserts. Our first waitress was either having a bad day or just really had a bad attitude but she definitely wasn't pleasant. The manager was also very rude and later on in the night he started to come around more and put his manager face on. We really did not enjoy our night there until our new waitress Stephanie came around. She was amazing and we loved her. If it wasn't for her this review would def have 1 star. We had to repeat ourselves many times to get our drinks correct and even then they sent us the wrong lemonade twice. Lol. We probably won't be back for a while, and if we do we will keep our fingers crossed to have Stephanie wait on us again!
(3)
Carolina A.
So tonight we came in to celebrate my little sister's 16th birthday ( we were only a party of 4) But we called in ahead of time/early just because its friday and we knew it would be busy. We only waited 15-20 mins which was AWESOME! Our waitress was really nice and wonderful and took our orders and brought our drinks in a timely matter. But why the two stars? well, the birthday girl ordered a burger and it only came with ONE bun. Two young girls came to give us our food, one of them almost hitting me in the face with the plate that was given across the table ( I'm a calm person so I just ignored the rudeness) and the other gave the birthday girl her plate with ONE bun and said" unfortunately you only have one bun" and then left. I looked at my sister just to clarify with her that we actually heard that right. Then I thought, "oh maybe she went to go get the other bun", because, you know, we ordered a burger, and last time I checked, burgers came with TWO buns. But the girl never came. And at this point my blood started to boil. But my sister (being the sweetheart that she is) tried to just go with it and attempted to eat it, but today is her birthday and being her older sister, I was NOT having that. Our waitress finally came back and I relayed the appalling event that just occurred. She was shocked, apologized quickly, and got my sister a bun. I cant say I've worked in foods or can deal with the things they go through, but I don't think its difficult or rocket science to put a bun on top of a effing burger.... I really appreciated our waitress and I appreciated her apology even though she was not at fault. I hated that she felt that she needed to apologize for something that she did not do. So waitress, YOU ROCK! I wish your co workers had the same work ethics as you do. And to the management, Please train your staff on how to deliver good customer service, IDK how tired you might be, there is no excuse for such rudeness. Your front desk and waitresses are great but we will not be coming back again. Ive had better service at the BJs in San Mateo so I think I shall continue spending my money there.
(2)
Stuart M.
Never been disappointed at any of the BJ establishments. They have great food and they beer on tap is delicious! Always order there specialty pizzas paired with their blonde ale.
(5)
Kyra S.
The food was good, we had a large party reservation and we were seated quite quickly. But when it came to using a coupon we waited forever!!!!!!!!!!!!!!! for it to get processed. I am not sure if the girl was new or the manager or what . But overall it was a good experience with good food
(4)
Megha R.
The ambience, service and food was absolutely amazing! I tried a quinoa for the first time and loved it. It was a herb roasted chicken on quinoa. I found the chicken a little overcooked because it was chewy but the flavors that it was cooked in were amazing. I wish it was a little less tangy though. I saw a few fried calamari and some avocado egg rolls being ordered on my table and everybody loved them. The Cajun pasta with chicken was nice and creamy too. If you get a chance to be there and love chocolate do try out the triple chocolate Ghirardelli brownie and icecream. Thumbs up on the food and service!
Just had a lunch here. Had the honey crunch chicken salad and the clam chowder for an extra dollar. The chowder was excellent. I'm pretty snobby about CC, and this had a lot of fresh clams i.e. not chewy. The flavor was perfect, not too thick and just the right amount of cream. I would order this again in a flash. The salad was equally as good. Crunchy chicken breast over chopped salad of corn, almonds, lettuce hard boiled eggs, carrots. A wonderful salad. Service was exceptional.
(4)
Ruben O.
This was a mixed bag of good and okay. Let me start of with saying the wait was a bit long all around [getting seated, drinks, food, etc....] The food was okay but nothing special, Calamari was cooked well and seasoned nicely but kind of a small portion and forgettable flavor. Avacado egg rolls were.... Different, but not in a bad way. Drinks were either too strong or too sweet, Pizza was mostly dough and although the dough was good the toppings and sauce just didn't have enough flavor for my liking. Now for the saving grace though, that damn Pazookie. It's worth the price of admission alone, warm soft cookie with some type of dessert sauce and a big scoop of ice cream. #FoodOfGods
(4)
Amber E.
Take out waitress was dry heaving. When I asked about the poor thing I was told "they really need all people on staff." I'd rather have slow service.
(1)
Ruby K.
The food was bland, the service was awful and it was an overall horrible experience. This particular location is the worst BJ's location. Our server was Courtney and she had a really bad attitude and only came to our table once ( we weren't even able to get refills)
(1)
Trusha S.
I have been to BJ's countless times, which is why I am giving this two stars. I really do think in recent time, the whole experience has gone down. I came here with a couple friends to watch the Warriors NBA Finals game. As expected, the place was crowded. It didn't seem like they had prepared for the rush as when I walked in they told me they only had 4 servers for the entire place. I didn't know how I was to respond to that, so I sat anyways. Between my friends and I we ordered a couple drinks, appetizers, and pizza from the happy hour menu. We got the drinks and appetizers, and 45 minutes after we ordered our pizzas still weren't here. I knew it was crowded, but this was too long so I asked the waitress to check on the food. She comes back 15 minutes later with two pizzas. She hands me mine and said it had been sitting out for awhile, because somebody dropped my friends' pizza on accident without telling anyone. She claimed they had reheated mine and gave it to me and brings out some other pizza for my friend, a different one than the one she ordered which was really odd. My friend sent it back because the pizza she brought out had pork, which she doesn't eat. And my pizza was cold! Even though she said she reheated it. I sent mine back to be heated AGAIN. Finally she comes back with my pizza and the pizza my friend had ordered. But since mine had been reheated so many times, it was soggy! It literally felt like they had just put it in the microwave it was gross. Finally when the bill came, she charges us the regular price for all the food and drinks instead of the happy hour price! That was really frustrating, and is a huge mistake. When we told her she wasn't very apologetic and just said she would talk to her manager. Especially when going during happy hour, make sure that people double check their bills as the servers don't seem to be doing their job properly. This place is understaffed, and the waiters they do have are incompetent. They really need to get better. I am only giving 2 stars based on my past experiences here over the years where it was MUCH better.
(2)
Laura F.
Had avocado rolls at the 10pm happy hour. Both myself and my date became very ill after we left. Service was just ok...
(1)
Jason M.
Burgers are delicious! I came here not knowing what I wanted the waitress recommended a burger wow what a good choice this burger was fantastic, toppings just the right amount everything was great. I tried two of the beers, I can't say that I'm a big fan of BJ's beers, they are kind of off. but the food so far great.
(4)
Alexis R.
I came here last night with my family and I was really disappointed with the service. It took us a while to order and the good took a long time to arrive. It tasted decent but is usually better. I don't think I'll come here unless I wanna watch a basketball game
(2)
Catherine B.
Yeah this place is a straight up no for me. Because of all the construction going on so close by (construction for what? They've had it going on for like four years...) they had to like re-arrange the parking lot completely. So now a giant, empty lot has been reduced to a few parking space up front then the rest cut off in an awkward loop further away from the restaurant. It's really inconvenient&weird. My family&I came when the place wasn't really busy but we still had to wait (even though there were empty tables everywhere). I was torn between the Atlantic Salmon&the Angel Hair Classico. I chose the Angel Hair. I regret everything. The sauce was literally water. It was like they forgot to take the noodles out of the water that they cooked them in then threw some cheese&vegetables on top in an effort to make it better. It just made it worse. It was probably the worst pasta I've ever ordered. The noodles weren't even angel hair - they were thin, tiny, ¬ even long. It was like someone cut the noodles into quarters then put it back in the soup water. It was gross. This really ruined my last experience with BJ's (which wasn't that bad) &I don't even think it's worth coming back here just for a pizookie.
(2)
Chrlens S.
Met a friend here and the setting was nice it's right off the freeway... Food was good and service was good as well..
(4)
Madhur B.
Man, I love this place. I find the general food style to be very similar to Cheesecake Factory, with the vibe being a bit more upbeat. I really don't understand how they manage to make the incredibly simple concept of ice cream on a cookie taste so unbelievably delicious. My recommendation: Cookies & Cream. That whip cream with the ice cream and cookie is the greatest Peanut Butter Original Chocolate Chunk Aside from the desserts, I'm a BIG fan of the food as well. Some recommendations: Avocado egg rolls - Similar to Cheesecake factory's, yet somehow distinct. Love it. Chicken Teriyaki - I honestly enjoy this more than teriyaki at any japanese restaurant I've been to, and I'm not ashamed to admit that Chicken Parmesan - See comment above, swap japanese for italian. The marinara is actually seasoned (and a little spicy), which I love. Balsamic Glazed Chicken - The chicken is always cooked perfectly, and the fried onion strings adds a great crunch
(5)
T A.
I really should be on a commercial for BJ's... no one in this world loves this place as much as I do. No one I say! Be it a cobb salad, pizza, burger, tacos..whatever.. it's always good. I have never had bad service or a bad meal at any BJ's Brewhouse in all the land. Ever! If there's a BJ's around, there I am... Not every day but, when I get a hankerin for good food and drinks and some good ole fashioned chain restaurant food that also happens to be delicious!
(5)
Lauretta K.
We usually avoid this place because they're service is slow. Last night we went because they have cash ahead seating (amazing!). Service was great, food was decent... I got the grilled chicken Alfredo, there was something not chicken in there, not sure what it was but I moved it to the side and kept eating. They didn't even give me crap when I asked for extra sauce and to add mushrooms. After this visit I won't hesitate to go back.
(3)
Chris B.
I've given this place several tries and each time they seem to disappoint. Slow service, messed up orders, and sometimes rude wait staff. The food is below par and don't even think about taking it home in a doggy bag. It honestly tastes like dog food the next day. I've ordered the roast beef dip (take out) and it was the worst sandwich ever. The roast beef was dry and hard and not edible whatsoever! A lot of times, if your seated at the tables your food will come out at different times then the person you came with. Pictured here is the Mediterranean Chicken Pita Tacos and a quinoa salad. I thought it was going to be good so I ordered an extra pita taco. Unfortunately it was not good. There was no flavor and it was very bland, not to mention the order was messed up as well. I've come to the conclusion that I can get better food elsewhere, I will not be back.
(1)
Ashley T.
I've always ordered the Santa Fe Salad here at Bjs and every single time I order it, it turns out delicious and they always give a good amount. But when I ordered it today, they gave me half of the original position and barley had any salad in it. I called to complain and the manager said to bring it back to see it. Once we got there, she accused us of eating it beforehand and said that's why the portions were so little. I never met a manager like her before, accusing the customer of eating half of it and returning it? I wouldn't have wasted my gas and sit in traffic to go all the way back to change it. She wasn't genuinely sorry about it, she just blamed us. I hope they can fix their customer service and management because it is unacceptable to treat customers like that.
(1)
Daniel D.
There was a 30min wait for a table, but it was made all better when they brought pizza to us in the waiting area. When I come here, it's for the Chile Verde Fries (appetizer) & a pizookie, but they're always good.
(5)
marie t.
Sat for 15 minutes while watching the staff argue about who is supposed to serve us. No water or drinks just menus from the hostess. Amazing, one girl just stood around avoiding looking at us obviously not busy but not wanting to serve us. Another waiter finally came by and tried to get us some service since it wasn't his station. We come here once in awhile and it's not usually like this. Disappointing!
(1)
Lala K.
Excellent customer service! The fact that they were willing to sit a party of 16 with the whole party not present. Our waitress was also a sweetheart, she catered to out every need and she was very patient. Despite being a big party, we didn't wait long for our food and our food arrived at the same time. I've always been a fan of BJ's cause I find their food to be exceptional good. I would recommend this place to anyone in the area, as well as those looking for a place to hold a huge party.
(4)
Ang B.
lisa b is amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
(5)
Mystery M.
After my experience here at BJ's today for lunch, I just had to write a review update. I came to take advantage of their FREE Pizookie Day that they've posted all over the web on Twitter, Instagram, Facebook and their Website. At first, I was slightly confused on how this works. While heading to BJ's, I put down my name on the "Prefered Waiting List" using the BJ's App. When we got there the hostess, who was really nice, told us that there was going to be a 10 minute wait. No biggy there, it's BJ's there always going to be wait. The hostess was about right, it was only about a 10 minute wait. When we were finally able to get a table, we were sited in a booth, ones that were meant for 2 people. The hostess had asked used if that was okay and we said yes because well it was meant for 2 people and we had 2 people in our party. It took a while before our waitress came to assist us and take our order. Which was to be expected because BJ's is always so busy no matter what time you go really. When our waitress finally came, she apologized for the wait and for taking so long to help us and take our our order. Our poor waitress seemed overworked and really tired of waiting soooo many different tables. I felt kinda bad for her because she had to wait so many tables. We ordered our food and then I had asked her about the FREE Pizookie offer that was going on today because of #BJsFreePizookieDay and she told us we had to order it online using the BJ's App because it was a pre order thing. So, after she took our order, I went online using the BJ's App and ordered the FREE Chocolate Chip Pizookie and it was scheduled to arrive at 1:30 PM. The waitress had confirmed that the kitchen had received our order of the Pizookie and that was great and all. The Pizookie came out at 1:20, ten minutes early than it said on our order but you'd think that would be okay right? Well, no in this case it was not. The reason for the deduction of a star was because the Pizookie came out 5 minutes after our entrees arrived, therefore, I wasn't really able to enjoy my entree at all which was a BJ's Mini Lunch Special Pizza. I couldn't enjoy my Pizza because I didn't' want my Pizookie to become hard nor did I want the Ice Cream on the Pizookie to melt. That was the sad part of my meal today, that I couldn't enjoy the Pizza because of the Pizookie coming right after the Pizza came. Even our waitress was like "OMG, the Pizookie came out already? "They sent the Pizookie out already". "The Pizookie came out right after the entrees." She did apologize for that as well and told us that "usually the pre orders come out pretty quickly". At least next time, I know not to pre order the Pizookie until after my entrees come out so I can at least enjoy my entree first lol. But it was FREE so I guess I can't complain too much... Also, the Clam Chowder that came with my Pizza (you can choose from a variety of soups) was pretty good. I like the Clam Chowder Soup, it was full of rich flavor, clams and potatoes. The Pizookie was still good, and our waitress was nice and apologized for the mishaps that happened today. So, just one star knocked down, now a 3.
(3)
Kristoffer C.
Went to BJ Brewery late night dinner, after coming from a trip from LA. Decided to go a little healthy and ate some salmon and rice pilaf. It was really good, but until i got the price thats the thing that i didnt like. But on top of that, I stepped out to use the restroom, and as I was walking in to the bathroom, there was throw up everywhere on the floor and on the ground. Alerted them right away, but they didnt clean it up for a bit. So I had to wait till i got home to use the restroom
(2)
Priscilla F.
Long story short: Food was okay, service was not. Went here last night with a few of my friends and our server was originally a guy named Chris. But since he was going on lunch or leaving, another server took care of us named Nayeli. She seemed nice at first but first impressions can be deceiving. She took our orders and visited the table ONCE before other servers delivered out food to the table. She hardly checked on us and didn't even refill our drinks. The wait to get our food was RIDICULOUS!!! It would've been a little better had our server checked on us a few times but she didn't. When we finally got our food, we didn't even finish because we waited so long. My friend and I split a bacon chicken ranch pizza which was pretty good, another friend ordered fettuccine Alfredo (basic) and another one ordered a margherita fresca flatbread or something like that (chewy bread). After dinner, we ordered dessert. About 15-20 minutes passed before we got our dessert and it was the wrong one and again she didn't even bring it to the table, someone else did. We told the server that our dessert was wrong so she took it back to the kitchen. About 2 minutes later, Nayeli brings out the dessert that we just rejected and said that another server took our order, the kitchen is making another one and to just eat the one she brought out again while we were waiting. Seriously? By this time my friends and I didn't care because she wasn't being the best server anyway, plus a free pizookie is a win for anyone. I don't know if it was because it was Friday or whatever but service was pretty bad. Waited forever to get our food and they couldn't get our dessert right. I enjoy going to BJ's but it really depends on the server you get. It might be awhile until I visit this BJ's again.. This is the third time I've received bad service there. It might be bad luck with the servers or the nights that I happen to go, either way 3 stars is all you get BJ's.
(3)
John Y.
I complained in their website and to my surprise not only did the regional rep contact Me but also the manager of the place. They both apologized profusely and vowed to correct the injustice I experienced. In addition they gave me a 50 dollar credit towards my next meal. So I give them kudos for the follow up. I hope they corrected their process so that no one ever experiences the horror I experienced.
(3)
Susan P.
A long wait of half an hour to be seated for such a small portion of crowd. Tortilla soup is salty and the turkey sandwich. Won't be back for awhile. We have a nice waitress comes in to check on us every 10 min.
(3)
Steph V.
Not as bad as people claim it to be. The bar is the best place to sit if you're looking to get the latest and greatest in sports for the day. There are TV's everywhere! The beer selection is great and the service is fast and friendly. Although I like fast service, I always assume the food quality will be sub par. Not here! I ordered the appetizer sliders for my entree during dinner and it filled me up good. Pizooki? I'll pass. I can make a better cookie at home. If you're looking to bring your kids with you on a Thur/Fri/Sat, I'd recommend to think twice. It's loud, people are slinging back beers and it has dim lighting. Bypassing the cookie dessert, it's no wonder this place is always packed and has a line out the door.
(4)
Jessica P.
5 stars ONLY with Maria. Otherwise all stars only for happy hour prices not service. Some guy is usually running around the floor, he works hard and I don't blame him, it's staffing. Except the time he was serving my friends and was absolutely rude; so hassled he gave water and never came back and then told them off... Seriously not THIER fault but I'm trying to be nice... But Maria is the only good server I've ever had... Food is consistent and good just not exceptional
(5)
Bernadette M.
This place is always packed! Thank goodness Mervyn's closed because there wouldn't be any parking. I felt like I parked out in the boonies and had to go over the river and thru the woods to get to the restaurant. Sheesh! It was just a girls night and we were quoted a 30-minute wait but I opted to sit in the bar area and stood there like a hungry hawk waiting for a table to open up. Other folks were doing the same thing and the servers will have a stern "excuse me" if you're in their way while carrying drinks and food to their tables. Understandable. Thankfully two seats opened up at the bar and you can't go wrong getting service by the bartenders and having four different games to watch up on their large screen. We had some drinks, a standard vodka tonic cocktail for me, and beer for my gf. We decided on the artichoke dip as an app, she went with the balsamic chicken with potatoes and I wanted to venture out from my usual avocado rolls and called on Yelp for recommendations. The white pizza was the first to get a recommendation so I went with that. It was good and the mini size was perfect for me. Matter of fact, I took half of it home for lunch the next day. I prefer the Buffalo Chicken Pizza over that one. And the Balsamic Chicken was tasty. My gf finished her dish without a problem. The dip app was small. Not enough dip for the amount of chips that they give you and for $8. The other patrons were very friendly. Nice conversation and even free beignet dessert for moving over one seat to make room for a gent's guest. AND a recommended beer float was given to my girlfriend as well. Score! Service was friendly and helpful.
(5)
Jojo H.
Drinks were watered down. You can barely taste the alcohol. The server was somewhat attentive. We had our dishes piled up. No one came to get them till my friend made eye contact with a busser, who didn't come to our table, he just stared at my friend. Sweet pig and barbecue chicken pizzas were excellent and we didn't have to wait long.
(4)
Courtney O.
Updated review only for the server: just went to the curbside service and Kyle was just the nicest and sweetest! Got some pizookies and he was so nice even though he was going on overtime! Def a better experience!
(5)
Albert C.
Absolutely disappointing. Decided to give them a few tries before writing my report but after giving them the benefit of the doubt a total of four times, I can easily say they have failed to redeem themselves, and in fact, worsened in quality each and every time. The first time I came here with a friend the wait was alright. Maybe 10-15 minutes, which is quite understandable. I ordered a jalapeno burger with the patty cooked rare. I cannot say how long I waited for the food because I was engaged with conversation with my friend, so I will not comment on it just yet. However when the burger did arrive, my hopeful expectations for a rare juicy beef patty were shot down by a well done. Now I have made my own burger patties before, I can easily say...rare does not take a lot of work at all. When someone is willing to eat their meat rare, please understand that they mean it. Anyways, I told the server the issue, and although they offered to take it back, I declined. Why? Because 1) we had a movie to catch, and 2) I simply don't like wasting food. Ate it, disappointed and disgruntled, but still, tipped our server 15% simply because it was not his fault, and he took the appropriate actions to correct this mistake. Second and third was I was here with co-workers on lunch break. Lunch rush wasn't too busy. We were seated immediately. However our server was harder to get a hold of than the metaphorical needle in a haystack. He sat us down, told us he would be back to take our orders shortly. Our timeline was we arrived at BJ's at 12:00PM on the dot. We did have have our orders taken until 12:20. I did not dare order the burgers again this time. Instead I got the simpler lunch special, sandwich and soup with a side of fries. Much less disappointing as I see less of a chance to screw up a sandwich, soup and fries. However they did give me wedge cut when I wanted thin and crispy fries. Whatever, not a big deal. (At this point I feel the cost is not worth the food) Now today (March 22, 2014) my friend suggests we get BJ's. I wanted black bear, but my friend wanted drinks, so fine...We wait half an hour to have our pager start buzzing. That was once again, understandable and expected due to it being dinner rush. We are seated and we are given time to order. I order the Ahi Poke as an appetizer and decide to give the burgers another chance. Same order. Rare and thin crisp fries. I even told the waiter to make sure it is rare because they messed up the last time. He assured me it would be what I ordered. We waited about 20 minutes for our food. Shorter wait time I suppose. Got the burger, and it is ******* well done again. Not even slightly pink. It is browned in the center! I tell the server, and this time I have it sent back. It takes them another half an hour to get me another burger. Now I am not saying I am more important than the other patrons of the restaurant, when a customer comes in saying his order was messed up before, and he orders the same thing, only to have the same mistake again. You would expect there would be better communication between the workers, and that the customers service may be just a little faster. If I wanted to wait around in stuffy building for half an hour to be seated, and another half hour to be disappointed, and then the next half hour to be starving, without food, brooding, watching other people eat, and just be out right PISSED, I can do that in the COMFORT OF MY OWN HOME! I can easily just NOT COOK DINNER, AND WATCH FOOD NETWORK, WHERE A REAL CHEF COOKS FOOD AND ENJOYS WHAT HES EATING. I told the server to simply just put the burger To-Go as soon as it finishes, give me my check immediately, I just want to pay, and leave. This place is absolutely terrible. Never again. I'm telling my coworkers to never come back here again. My friends no longer have a say in where we are going if they suggest FREMONT BJ's. I have never been so upset with both SERVICE, and FOOD. BJ's you guys suck. Yeah maybe you didn't f*ck up my sandwich, but hell if I am paying you guys a cent for half a sandwich, let alone 9 dollars and tip. I'm going to Togo's or Subway. Cheaper, faster, and not full of FUCK UPS.
(1)
Gorlan L.
Foods good the lemon chicken new dish is awesome please try. I asked for a booth but the host Calob sat me and my girlfriend at a tiny little table but i notice that he sat other tables of party of 2 at a booth that can fit at least 6 people. Also it was monday around 11 at night and it was not busy. So if you do come here and want to be seat where you want to please remind him 2-3 times so he can accurately seat you where you want to be seated.
(4)
Justin M.
Food here is consistently good, my wife and I have celebrated a few anniversaries here. Not too pricey and great selection. of food and drinks. can get a bit crowded, so if you're looking g for a quiet evening I recommend take-out. If you aren't traveling far the food quality doesn't suffer at all, although you may have to wait longer than the quote time for your order.
(4)
Rebecca P.
If I can give zero stars, I would. We got here at 7. They told us 45 minutes. It's now 9 pm and they keep giving us the run around. Every time we check how long, they tell us another 15 minutes. At 845, we ask how long the wait is. And they said 15 minutes. 45 minutes has passed.. They said another 30 minutes. On top of that, my friend ordered calamari and hour ago and still hasn't gotten it. They brought the check over. Calamari was on it but we never received it. Bad service? Yes! We have been waiting over 2 hours and other people have been getting seated before us. We only have a 10 people party. This is really bullshit. I can't say how the food is because we still haven't gotten seated!
(1)
Jennifer A.
Worst service ever!!! I don't know how new this bjs is or how crappy the managers are that they can't train their employees properly. I've been to many bjs. Northern and southern California and this has got to be the worst out of all of them. The waiter never came after we asked for a refill of water. My pizza was burnt and not pre cut it was a mission to even get a slice of pizza. I'm over this place. I would rather go to the blossom hill one and wait a lot longer than have to have service like this. Ridiculous. You pay for service this is definitely not the place to get that. I'll take my money elsewhere where they can refill my water after I ask for it and not half hour later. Or when my pizza is actually pre cut!
(1)
Jennifer N.
Great food. Five star service today but usually the service there is a 3 star or lower. Hopefully they keep it up! Happy hour menu should be better in my opinion if they want more business around the slow hours.
(4)
Vi T.
Get's craaaazy effing packed on weekends. The pizza gave our entire group stomach aches and questionable bowel movements. Lost my pizookie virginity here. Yum. Cupertino's BJ's is better.
(3)
Eva H.
Why do my in-laws insist on going here. I can't stand this place but I wasn't part of the decision for dinner. The service was good so nothing against our server. The food however, ugh, just eat before you go - How do you screw up a Mango salad? Answer: you make the chicken dry and you don't use ripe mangos and you don't put any dressing on it. Who makes the worst salad ever? Answer: BJ's, that's who.
(2)
Mina S.
I'm actually sad with this location. It takes forever to recieve our food, they need to have more waiters on the clock or else they will run out of business soon. We ordered potato skins as our app and we specificed no meat on it because of religious reasons and when it got to our table, lo and behold there was meat. It took them awhile but when they finally gave us our app our entree had arrived. My sister ordered a cajun pasta and believe me there was nothing cajun about it, it tasted just like bland spaghetti with ragu sauce. I ordered a small pizza and it was barely even warm. I would say our wait for our food was 30-40 minutes, which is unacceptable. I can't come here anymore.
(1)
Edwin N.
This has got to be one of the better chain restaurants out there. The food is good and the service even better. I've been to this location a few times and my experience has always been positive. The last time I was here I took my daughter out for lunch...we had pizza and beer and we both got carded! I thought this was hilarious cause I'm an old fart. Pizza was good, but not spectacular and the beer was also good. We had their house porter beer cause my daughter wanted to try it. I wanted something a little hoppier to pair with the pizza, but I went along with my girls choice. The staff was outstanding attending to our needs and several of the staff kept checking on us making sure everything was okay. All in all not bad food and excellent service.
(4)
AP A.
Terrible service! We waited 1.5 hours for our food to be served. When delivered, food was cold and one entree was missing. The server when asked for why the delay, explained very very casually that they were missing a key ingredient and if I would like to substitute with something. Somehow the forgot to mention this during the 1.5 hours they made us wait. At this point everyone at the table had finished dinner. Very disappointed with the service. The food has still not arrived after servers just "5 min" to prepare comment. Server was not at all apologetic for the delay in food and missing the order. However the manager came by and was apologetic and hospitable and offered to pay for appetizers. Hence the 2 stars for his good hospitality.
(2)
Monika S.
Love coming to BJ's! Overall, I think the service is alright. The reception and waiters are usually friendly. The food is tasty- love the appetizer platter they have (can't remember the name). The only problem I have had was waiting for the waiters to come (ordering food, paying bill, etc.)
(4)
Jay G.
A friend wanted BJ's... To celebrate his graduation from college and hangout before moving back to SoCal. So, we ended up at the Newark location to do just that! Accompanied by my friend and bro in law, we came on a busy Friday night. Even the bar area was packed. No matter what way we went (waiting for a table at the bar or main dining area) we were going to have to wait. Luckily, for us we found a party at the bar that was just leaving after our 10 minute arrival. Our ordering was very simple. We just had to order what was necessary for celebrating a congratulations/going away occasion: - Buffalo wings with buffalo sauce on the side - Artichoke dip - Blue Moon beers - Hennessy shots The buffalo wings were crispy, yet tender. To control the heat of the buffalo sauce, we had it on the side because not everyone could handle the heat. The artichoke dip was nice and creamy. It was served warm and made our tortilla chips taste great. I didn't drink beer since I can't have any, but I did have my fair share of Hennessy shots. This place is good for sporting events, but since BJ's is a popular place in the area be prepared to wait.
(3)
Benny H.
Sometimes I can understand the low scores a restaurant and sometimes I cannot. This is the case of the former. First, the burger melt is die for. It's no longer on the menu, but they still made it for us! So they have already graced my heart with approval. It's a good meal, despite being very very and I mean very unhealthy. Mighty tasty though. Lots of beers. So if you like beer then check it out. Not a perfect restaurant by any means, but much better than the 3 stars indicate. Give this place a try and don't the reviews sway you as they are a bit off.
(4)
Stacy V.
We took our 8 year old son to this place for his birthday because he wanted to order the ribs. We told the waitress that it was his birthday! Thinking he will get something...a small cupcake, or some ice cream... Or something.... We waited.... And..... Nope! Nothing! I haven't been to a restaurant where they don't do anything! I mean for the price you pay for the food, you would expect something. The food was great here! Loved every bite. So we ordered buffalo wings and they only give a few wings for $9.50. Ya I think that's a little over priced. Anyway overall the wait staff was good and so was the food.
(4)
Lisa S.
I rarely ever go to BJ's just because of the fact that every location makes me wait so long for decent food. They do have a good selection of their pizzas which they are know for but I usually stick to the appetizers and salad.
(4)
Angelique M.
Food is same like every other BJs. But the service was aweful. Our waitress hardly came to our table and she gave our food to the table next to ours. And it wasn't just our waitress it was the rest of the waiting staff. They kept mixing orders left and right. I will say the other times I have been here the service has been on point. Tonight was just not their night.
(3)
Harsh M.
Must try the stuffed mushrooms. BJs is always a go-to place for my group of friends as it has really great appetizers and pizza, and beer. This BJs in particular is in a nice location right off 880, for easier access for non-fremont/non-newarkians.
(4)
Javier P.
I've been here 3 times already. The first time I came with my food buddy. She had told me that if we called ahead we could make a reservation. being that it was a Tuesday night I didn't think it would be busy. So we walked in and it was PACKED. We asked for a table for two. Our wait was going to be 25 minutes. In reality it turned out to be 35 minutes. As we're waiting for our table I asked for a menu. The way I see it is that if you're going to be waiting 35 minutes minus well get a head start by looking at the menu, right? I do this at every restaurant :) Once we decided on what we wanted we wrote it on a piece of paper. When we got our table and our server introduced herself. We handed her the paper where we wrote our order. By doing so we sped up the process of getting our food. As always we ordered the avocado egg rolls for our appetizer. 1st time here I ordered the California Chicken Sandwich. The grilled chicken was so juicy and tender. In other words it was well made. Well stuffed with avocado with pepper jack cheese, ranch dressing, chipotle mayo and roster chili peppers. I forgot what kind of bread it came with lol 2nd time I ordered the BBQ Chicken Chopped Salad. It had green onions, tomatoes, black beans, jicama, corn and bbq dressing, mozzarella cheese and crispy onion strings. I didn't like this dish much. Mostly because it had more lettuce than anything else and it didn't have much chicken. I wasn't going to pay extra for extra chicken. 3rd time I ordered the Crispy Jalapeño Burger. With 1/2 pound of angus beef, cilantro, lettuce, tomato, pepper jack cheese, red onions, baja sauce, chipotle mayo and fried jalapeño peppers made this one SPICY burger. I must of had the spicy batch of jalapeño peppers that day. I kept asking for water lol I don't have a favorite dish, yet. I'm satisfied just by ordering the avocado egg rolls as my main dish. It fills you up and every bite has avocado and has the right amount of spiciness. One thing that bothers me is why the appetizers take FOREVER. 15 to 20 minutes. I don't know if they're always short handed in the kitchen or if they make the appetizers from scratch. If they do then that explains why it takes time. Nice restaurant to hang out with friends.
(3)
Kathryn K.
This is my favorite Resturant in Newark! Love the Santa Fe rolls & the s'mores pizookie the best! Tonight I ordered the pizookie for take out & they accidentally gave me the wrong order but when I called them up the guy who took my order, Eric, was very helpful and polite. He fixed the problem in no time and as always, I was very happy with my service and my order!
(5)
Michael V.
I came here this past Sunday night with a friend and just walked right in and sat in a booth in the open bar area. There were a couple napkins on the table, so i guess it looked like we had been there for a while. We didn't get helped for a couple minutes. The waitress came by and super apologized because she just took over someone's shift and I guess we sat down at the exact time she took over. She was really considerate and went above and beyond what she needed to do as far as recognizing the situation and then blending it into the rest of our stay. Very professional. Oh, the alcoholic root beer tastes way better in my head. Next time I'll just get a normal root beer. has no sweg.
(5)
Kathy L.
So unhappy with this Newark restaurant. The quality of their food has dropped so far in the last year. Not sure what has happened but the end result is awful. For the prices they charge, I expect to rave about everything I eat. We used Grub Hub to order online and get the food delivered. Big mistake. Took over an hour to get a pizza and 2 sides delivered. Food was lukewarm and tasteless. We ordered a "create your own" hand tossed pizza. 25 bucks later we got a pizza with almost no toppings, no extra cheese that I ordered and the skimping on the toppings that did make it onto the pizza was offensive. The first time I went to BJs I loved it. That was back in early 2013. In 18 months I don't know what happened but nothing I've eaten at this restaurant since then has been worth my patronage. Be warned!!!
(1)
J E.
I ate here on a recent business trip and was very unimpressed. The service was fairly slow and the steak was over-peppered.
(2)
Amy H.
BJs is a bunch of goodness in one restaurant, whether you want an entree or DESSERT. The place is pretty big and can get pretty packed around dinner time. Lunch would be a great time to go since it won't be as busy as the dinner crowd. This is a great place to celebrate someone's birthday like my friend did. She had the beer sampler. LUNCH Lunch is great here because they have awesome specials that are discounted. I got the club half flatbread pizza and side salad. The pizza was the perfect size that was cut up in smaller slices. There was chicken, avacado, cheese, tomatoes and onions and it was sooo good. The salad was a nice addition and it was all for $8 or $9. I couldn't believe it because dinners are always pretty expensive. Definitely worth coming here for lunch. DESSERT PAZOOKIEEEEEE. Sometimes I just want to go to BJs for the Pazookie. If you don't already know and you have been missing out, a pazookie is a huge baked cookie with ice cream on top. An individual size can be split with 2 people. You can also get the sampler with three different flavors, such as oreo cookie, regular cookie, and red velvet. I wouldn't recommend the other crazy flavors because the regular cookie is just plain delicious. If you really want to YOLO with friends, I would get the PARTY SIZE PAZOOKIE. You can literally split it with 5 others because there is so much cookie and ice cream. The cookie is thin, warm, and gooey and the ice cream scoops just belong with it. Eat it quickly though or else you will have melted ice cream on your delicious cookie :( **TIPS** 1) Lunch time is the way to go if you want cheaper food. 2) Celebrate any occasion here and they will definitely accommodate you. 3) If you come here for dinner, prepare for a 30-45 minute hour wait. 4) GET A PAZOOKIEEE. 5) Enjoy!
(4)
Bevi K.
This is a great spot to indulge in food that's bad for you, and have a good time with friends. It is ALWAYS packed, so be prepared to wait. The customer service has gotten better over the years, but it's still not the best. It takes quite some time for the food to get ready, and you will have to flag people to get refills. Be extremely clear with your order, especially if you're going to do any substitutions, theres usually always something wrong with it.
(3)
Jerry R.
Came in about 11ish for a late dinner. Sat in the bar area. Took about 20 minutes til our server came. It seems like he was more concerned about taking to a girl at the bar then attending his tables. We ordered a pizza and appitizer. Thinking that our appitizer would come out before our pizza it ended up coming out at the same time. A little disappointed to be waiting so long for. The appitizer ends being served to us cold. SMH. On another note thanks to the supervisor to assisiting us in our problem.
(2)
Prashanth S.
Good for a very late night dinner in Newark. As with all BJ'S you won't be disappointed. But parking is a spot of bother
(4)
Ryan T.
Been to this place a few times now, and havent been disappointed yet. The only thing that really sucks is the wait.. but i guess all good things are worth waiting for, right? They have amazing house brewed beers in all varieties. It definitely seems like the servers have a good understanding of what they are serving too. They make recommendations and really know their stuff. The food is pretty good. Not top notch, but its pretty good. They have such a huge variety of choices on the menu, it makes it really hard to decide. The real treat comes at desert... the pizookie. Wow... so many choices on how you can have it, and all the ones ive tried are amazing!
(4)
Jelani W.
This is the worst place to eat my food had a toe nail and a spider in it then I tried to get something else and they told me to get out and me and my grandma left then she fell off the curb because her starvation
I've been here twice and had a terrible experience both times. The restaurant is always under staff. Food arrives late and cold. If you don't flag down your waiter, you'll never get a refill on your drinks.
(1)
Sarah L.
My little cousin was raving about this place so we took him. Reminds me of Cheesecake Factory...don't know if that's good or bad. Highlight = Pizookie
(3)
Yelp'y Yelper T.
TGIF: Beer times are good times :-). Always packed with sparsely open seating which is good, can find a spot even when busy. Service is typically really good as the servers are cool and quick at what they do. Food always taste good but has 'upset' some bellies a time or two. In one instance in March 2014, all the people at our table enjoyed the meal but got violently sick through the evening and into the next day. Because the meal impacted all of us we contacted the location and the managers comments were basically "well, it happens, nothing I can do about it", no apology or offers to make it up were given. It didnt seem like he cared at all that our ENTIRE table got sick, kinda seemed like a normal occurrence for him. Three calls (and messages) to corporate went unanswered, seemed like no one cared about us all getting food poisoning. Regardless, we keep going back for cold beers and good times, but are WAY MORE selective of the things we order, mainly Avocado egg rolls and flat pizza apps. My main gripe is that they call themselves a "Brewhouse" and the don't brew beer at all. Every drop is private labeled brewed for them by Saint Arnold brewery in Texas. Having mock serving tanks in every location is totally unethical, borderline fraud. They deserve 2 stars but will be nice today and give them 3 because we enjoy the ambiance and meeting our friends there. Plus they are better (and slightly safer) than Jacks Brewery across town.
(3)
John H.
Was tempted to give this a 2-star. Bar's the place to be; comfortable and the tenders are usually gregarious and efficient. Beer's acceptable, but the food is Dennys++. Pizza rates a "nice try". The fun pluses in this place are the black cherry and cream sodas, both ostensibly house-made.
(3)
Ben H L.
I came back here with two coworkers to try them out again. In some aspects, the meal that I had here was a lot better but a few things bothered me like my experience last time. First of all, my meal was way better. Once again, I ordered off the lunch menu and got a lunch portion-sized of the BJ's Cobb Salad for $9 along with a side of Tomato Bisque soup for only a $1 more. The soup portion is quite large so it's quite the deal and there's plenty in there to share with someone else too. In terms of taste, the soup was decently seasoned although I wish it was a bit more creamy. The BJ's Cobb had turkey, bacon ,avocado, and bleu cheese dressing mixed with romaine lettuce. It's a chopped salad so the lettuce as well as the other elements on the plate so don't expect leaves of romaine on the plate. Secondly, like last time, there were a few service issues that were a bit irritating. Unlike last time, we got our food and drink orders in relatively quick after we sat down. I ordered iced tea for my drink and I noticed that there was no sugar on the table nor was there an offer to bring me lemon with some sugar with my drink. It was a bit surprising as I didn't think that I needed to remind my server that I wanted lemon with my iced tea...that's something that I expect my server to ask me. My server also didn't smile during our whole experience too...I know that's sort of nitpicking and that everyone can have bad days and moods but I used to be in the service industry too! Flash that "fake" smile for me!...don't really want to see a grumpy face from someone who's waiting on me. Overall I still enjoyed my meal with my coworkers and it was an improvement overall since the last time I was here. Hopefully the next time I come here, I hope the service aspect of my meal improves a bit.
(3)
Kenneth L.
This would be a 3.5 stars review if possible. My friends and I went to watch the NBA All-Star game there. We sat at the bar tables and had the carnitas fries with chile verde as well as a large BJ's favorite pizza. The ambiance is nice. It's definitely a nice place to watch games with friend. The massive tv at the bar area makes watching sports pretty great. The waitstaff is nice but generally very busy. This means that they'll take awhile to come back to you and ask you if you need refills or are ready to order. That's really because BJ's always seems to have a fairly long wait (the bar area less so than the restaurant section). All in all, this place fits the criteria of a nice place to watch a game. The food and drinks are what you expect of BJ's. Decent food but fairly pricey. The carnitas fries were good, a little bit too much salt in there though. The carnitas were tender and the chile verde complimented the fries and carnitas well. This was probably my favorite thing I had there that night. The BJ's Favorite deep dish pizza was pretty good as well. Not the most amazing deep dish pizza I've ever had but definitely a good pizza. It had a little of everything (sausage, pepperoni, bell peppers, olives) and the flavors blended well (obviously, because its essentially a combo pizza). The crust was quite addicting (I'm not a crust guy either) as the dough was crispy on the outside while still maintaining that nice chew in the middle. Again, this was pretty salty, so if you don't like salty foods you should probably stay away from this place. For my drink I had the root beer (because I wanted refills.....we were there for about 3 hours). I was tempted by some of the alcoholic drinks but ended up getting the root beer instead. I'll probably come back to try some of their alcoholic drinks. As for the root beer it was definitely one of the best root beer I've ever had. They come in a frosted mug (essential because it keeps the root beer cold while not diluting it with ice) and unlimited refills (I had about 5 rounds of root beer). All in all, I spent about $17 (including tax and tip) for this meal. Not horrible because of what I went there for (decent food, drinks, and watching the all-star game with friends) but definitely not cheap. I would definitely come back once in awhile to watch some sports with my friends but probably not regularly or even semi-regularly. My PSA for this place would be that I did slip into a salt-induced food coma after getting home. Be forewarned.
(3)
Krista T.
Wow. So disappointed today in the service and management. Female manager Dedra?We ordered food for my husband and I and our 2 year old. Toddler food arrived. Ours never did - and they tried to charge us the $6.00 for the toddler's food. When I approached the manager she was unapologetic and said oh I can take the $6 bill. Really? Nothing else. Not even a sincere apology. I never write poor reviews or contact corporate but tonight doing both. If management actually makes it right I would edit this review. We will see if anyone responds.
(1)
Colin T.
For food 2 stars. Just come here for sports and you will avoid heartache and disappointment. Had the angel hair pasta and lasagna . We felt that both were just reheated and not fresh. The cheese had melted with the pasta into chunks. My pasta was supposed to be served with garlic oil. Either the oil wasn't present or it had completely soaked into the pasta (shudder). We had fond memories of this place. The food was good back then, not now.
(2)
Sharon B.
Worst Service ever; But, to their credit, they never gave up! We had party of 16 reservations for 6 pm a week in advance. Checked in 6:03. Were told it might be a min. We checked in again at 6:20 & had to wait 10 more min. It was obvious they had lost our reservation especially after we were finally brought to our seating. We were cramped & overcrowded, against a wall. we're a big family, so we're used to it. They brought complimentary cheese sticks to apologize within 5 minutes of seating us, but didn't take our drink order for another 10 min. They forgot 4 out of 6 requests for water. Then 10 more min to order. By then we were getting very hungry had been there almost an hour, so we ordered 3 more apps & all our entrees. They brought the apps but no plates, we had to ask 2 times. I sent a drink back because I didn't like it. I had ordered it, but it was very sweet. The server brought me something else right away. Our food came at 7:30, most of it anyway. They had forgotten to order 4 entrees, & had made 1 entree twice. They took that back. I later found out that my grandaughter had ordered one kind of soup but had been given another. (It was her birthday.) I asked why she didn't tell us. She said she was just too hungry to send it back. I asked if she liked it, she said it was not her favorite but she didn't care. About now you must think we're a bunch of complainers and eventually we did all get fed. It just took so long lots mistakes. I had the salmon it was sooooo good. The manager was very kind, he came over personally & apologized directly to me, then comped my salmon dinner. After all the mishaps I certainly appreciated that gesture. We left about 8:40. I've heard in Europe things are done at a very leisurely pace, perhaps we melded into a worm hole for the evening. We were hungry and cranky, but rolled w the flow as best we could; we did not get great service; but, they never gave up on us, were never rude, and the food was quite good. If you're wondering, we tipped 20% we're not jerks!
(4)
JOHN S.
I called first to put my name on the waiting list and when I arrived it was a 5min. Wait time for a table (not bad). I had the New Orleans Jambalaya which was good but bland, and a little to much Red Pepper Seasoning for my taste. The salad had tasted great,can't think of the name of it but it had rasberry vinegette. The restaurant is open til 12am and the bar til 1am.
(3)
Maria C.
BJs. Where to begin? Well, first there's the name. We'll leave that for a site that won't chuck this review based on it's user policy :) We've been in and out of this BJs for over a year, and while I fell in love with this chain in Boulder, CO, it's not the best here. Why, you ask? Noise ------- the noise level in here is off the chain ridiculous. We've canned it from our moms-night-out list of places to go because even yelling, we often can't hear each other. And I don't want to yell at people I like. I'd like to yell at the wait service, though. Wait Service -------------- Listen. I get it. You're underpaid, supposed to make your cash on tips, have too many tables, and I'm sure some of us customers aren't as nice as the others. But seriously, don't help make the situation worse, cuz, as they say, it's the little things. Like when you bring a tray of 4 drinks to the table but 3 straws. And then say you're sorry, you'll be right back with one. But never come back. Or, when you come to the table with hot soup, but there's no spoon. And say you'll be right back with one. But then proceed to take the order of the table RIGHT BEHIND US. You realize we can hear you, right? We can see you, right? That's just a slap in the face, in my opinion. It's like saying, "You know, Mr Customer, I know you can't order your own soup and get it from the kitchen. So I'm going to let that HOT dish sit in front of you and grow colder by the minute, until I damn well feel like getting a spoon for you." YOU set the expectation - YOU said you'd go get it... and yet you don't. For 9.8 minutes, on average, over 4 visits. Yes, it got so bad that we'd TIME YOU over MANY visits and chuckle as the $20 bills passed hands, bets collected and cashed in, winners and losers announced, as we gambled on how long you'd be gone. You want a tip? Give me service. You want a good tip Give me good service. You want a great tip? Well, you get the idea. The Food ----------- As a first time reviewer of you, but long time eater in your chain, I understand that I'm emotionally scarred from your chain's decision to pull the stuffed baked potatoes. I admit, I was a bit miffed when I was told that, after WANTING to pay for a $10 potato (come on, let's just say it, we all know it's really worth $1.50 in costs), that you're complaining to me about the time it takes the kitchen to prepare it. Which tells me the kitchen isn't looking to cook, they're looking to reheat. Which brings me to the last point - the food quality is OK, for what it is - but it could be so much better, particularly when the menu is priced squarely in the average range of $14/item, $20-$22/meal. And when we leave? Yup, you guessed it. My man wants to visit McDonalds, because he's still hungry. Quality -------- I want to end on this final note. You are what you serve, in the restaurant business; a lot of times we'll put up with crappy wait service, or rude wait service, or NO wait service, if there's good food and drink. However, you sold me a roughly $4 cream soda with no carbonation. After asking for something with bubbles, and being looked at with incredulity (because, you know, customers take a perfectly fine glass, drink none of it, and send it back for fun, and you, you decide you're the soda police and want to question my word, despite seeing not a single bubble on the side of the glass), take 15 minutes to work it out with the bar, who tells you there's something wrong with the batch, and there are no more batches. OK, I'm disappointed, but things happen, I get it, let's move on. Imagine my surprise when I saw more trays of bad-batch soda being served to other customers. It's a small thing, I know, but for a chain making it's name on the every-so-hot marketing monikers of "Hand-crafted" sodas, it tells me that you knew there was a problem (despite how we got to that discovery), and continued to serve it anyways. Which makes me wonder about what's on my plate. EEKS.
(2)
Dyutika P.
Stick to their beers, the cocktails are too sweet and fruity. The service is too slow and lethargic
(2)
Justin L.
Food was great, but server was very slow to come to table and great us, to take our order, and for food delivery. Also my wife's plate was missing some food. Went on a Tuesday wasn't that busy you would expect them to be fast but just wasn't the case today.
(3)
Valerie H.
Great food. Parking lot security person is inside talking to the girls at the desk. Car break-ins are frequent here. Do not leave valuables in car!!!!!!
(5)
Flo C.
Jon-Paul my waiter was very nice. However the quality of food was poor ... An there was a DOG in the restaurant ! I almost wanted to throw up !
(3)
Sasha M.
Only bad thing was when I came here once and was waiting to be seated. A girl said she'd call me shortly. However later she just kept starring at me instead of calling me to let me now our table was ready. When I went upto after a while of her glancing at me here and there she says "yea...your table is ready" ...What the heck? lol whatever. The food also takes FOREVER to arrive when it's packed but I do see many waiters walking around and I understand why it would take a while with how many people are there on packed nights. ANYWAYS, I give this 5 stars because the food is always DELICIOUS. The waiters have always been so polite. Once my friends foods arrived before mine and the manager came out apologizing and said I can have any appetizer for free so I could eat with my friends. The food came in right away after the manager came out. I thought that was great customer service. and omg their PIZOOKIs (did i spell that right?) are SOOOO DELICIOUS! YUM. I get the smaller size than the regular ones because it's too chocolatey. I would definitely recommend this place to anyone. Especially at night to go on a date, friends night out, or even a family day out! The atmosphere at night is kinda dark. I like that though lol.
(5)
Frank P.
Worst service I have ever had. Went twice. The first time we were told it would be five minutes and we kept waiting and others with the same number of people were seated before us even though they had arrive after. After 25 min, we left went somewhere else. Second time with a different friend. We were seated right away. Order a pizza and waited. Two hours later we received a raw pizza where the only thing melted was the top layer of cheese. Wish I would have taken a pic to post. We asked for the manager and she didnt bother to take anything out out of the bill. The only thing she offer was to box it so that we can bake it at home.
(1)
Elizabeth C.
BJs has great beer and great food. I mean what else can you ask for? Sometimes the service can be a bit slow, but I see the servers bustling around so I think it's more of a workload issue than a speed issue. Their Jeremiah Red is one of the best Red Beers around, but when it's Oktoberfest time I get even more excited. Their pizzas range from the classic to the creative and are cooked Chicago style, although they're recently added flatbreads, thin crusts, and even gluten free! A note - pizzas tend to take a little while to make...especially ones in pans so be patient! Their pizookies are so delicious, from the classic chocolate chip to the seasonal ones like rasberry white chocolate almond. A FRESH baked cookie, warm and topped with ice cream...YUM! When they have the 2 for $20, I always try and go - two salads or soups, one medium pizza, and a pizookie to share - it's perfect!
(4)
frank c.
This review is for our dining experience on 8/2/13: This has to be one of the most painfully slooooooow dining experience I've ever sat through! For example, we ordered the appetizer nachos and asked for the salsa on the side. Kudos to them for getting the nachos out in good time, but we didn't get the salsa until we were half way through with our nachos! Also, the wife's strawberry lemonade refill took over 10 minutes and 2 servers to get! It felt like the server was no where to be seen, either that or he was trying to avoid us! We've been visiting BJ's ever since they opened a few years ago, but the service has gone downhill ever since. I don't think I'll ever suggest BJ's again...
(1)
Jenny T.
This is one of my favorite late-night suburban hangouts when I'm catching up with friends. They have an excellent happy hour menu - mini pizzas, mac & cheese, crispy calamari and chicken pot stickers - and happy hour is available late in the evening. It's always fun to sit at the bar, watch the game, chat with the bartenders and get served IMMEDIATELY.
(3)
Laura D.
Their food is really good especially the chicken tortilla soup. You can never go wrong with the Buffalo chicken pizza. The only thing that sucks is there service. Always slow and they make a lot mistakes on the check.
(3)
Amy L.
Sorry, gotta bump it down to three stars. Came with the boy + some friends for my friend's graduation. We called ahead of time [45 minutes] to reserve a table for 10, but they said reservations were booked, although they don't take reservations much earlier. The boy and I rushed over after congratulating our friend. Luckily, they had a no-show, so they had a table for us. We only had to wait for about 30 minutes, which was how long it took for our friend&the rest of the party to show, anyway. The staff was super nice about our friends taking awhile to come. It got reallyyy busy about 10-15 minutes after the boy&I got there, which was understandable [graduation season]. Anyway, our waiter was pretty nice and brought out waters for everybody promptly. Took us awhile to decide what to order, but we had fun waiting for the food. However, the food definitely took longer that I thought it would to prepare. Appetizers were decent [pesto chicken flat bread, tortilla chips with artichoke dip, potato skins]. The boy&I ended up splitting a medium Great White deep dish pizza. Price was alright, and the pizza was definitely more than enough for us [we had 3 slices left to take home]. I was so disappointed in it, though. Compared to the legit Chicago Pizza that I've had since I last was here, it was.... mediocre. The crust was soggy, the flavor was bland [I needed ranch! On an Alfredo-based pizza. What the heck!], and it was just... okay. Pizookie was still delicious, but gotta bump them down a star for mediocre food. Oh, and there's nothing really brewed at this "brewhouse." They say that cherry coke&root beer are "brewed" here, but last time I checked, neither of those require fermentation, so it doesn't really count. False Advertisement! :P Oh well.
(3)
Raymund S.
I have been coming to this location for a couple of years, but now I really feel I need to comment on the service. The quality of service has really declined and the last time I was here with a group, it was really bad. Our orders were messed up and everything we individually asked for were not fulfilled. Its like they were not even writing down on paper what we were ordering and everything came out in a default configuration. My coworker specifically ordered a wedge salad with anchovies, and he got potatoe wedges. Really?? To make things worse, the last person in our party got her porkchops 20 minutes after everyone else got their food, and it was still messed up. She asked for roasted potatoes and she got mashed. She specifically asked for roasted. The icing on the cake was when we were about to pay for our bill, a server comes out and asked if we got the red velvet pizookie? LMAO is this really happening?? The place was not busy at all and our 1 hour lunch turned into almost two hours. The bill alone took 15 minutes to come out. What a shame, I hope the bar area isn't a big cluster f%*k as the seated areas.
(2)
K M.
Great service, good tasting food, the Dessert took a little too long to come, but it was well worth it, the pizookies are AMAZINGLY, I love letting the ice cream harden a cookie a bit so it's crispy on the outside and squishy on the inside lol.
(5)
Ed G.
Ate here tonight with my date. The service was ok. The food, however, was about as bland as I've ever had. This BJs doesn't hold a candle to the BJs in Cupertino. EVERYTHING was bland...wings, potato skins, salads. Even the dessert was bland. How can one screw up dessert?!! BJs Newark - come for the beer but say no to the food!
(2)
Eric F.
I've had mixed experiences with the BJ's service depending on how busy it's been, but our waitress was pretty dismal - she wasn't the slyest about chatting it up with her friends at another table while making us wait for extended periods without food & drink. As for the fare itself, I could take it or leave it. I wouldn't mind the nachos every once in a while, but the deep dish pizza is really sub-par after seeing what it should actually taste like in Chicago. The dough is thick and bland, boring my palate within a couple bites. At least the pizookie is still a decent dessert. For beers, the Hopstorm IPA had an odd, unpleasant sweetness...so it worked out that our waitress forgot to come back and take my order after trying the skosh XD All in all, it's def worth the further drive down to Yard House if you're in the mood for some happy hour snacks & beer.
(2)
Ravi C.
Don't see a point in writing a detailed review for a chain restaurant... but here we go... It almost feels blasphemous eating at a chain in the bay area given the options we have here. We stumbled to this place after laughing mad at the made up theater and at that late hour, starving we were in no mood to search. So, we came here. (gee!! I sound so apologetic!!) For Drinks we ordered IPA(liked it), a Mohito, a Long Island(no one offered me a taste) and for the teetotaler a cream soda( tasted it and it was wonderful). We ordered the Avocado rolls and Mushroom bites(Don't remember what it's called) and they were good. Only down side is the sauce that comes with Avocado rolls. It's too sweet and I don't think it goes well with the rolls. Instead I asked for Cholula hot sauce,which I think is perfect match. We ordered a large Vegetarian Pizza for main course and finished it real fast. I am very prejudicial when it comes to Pizza. The only Pizza I like is NY style pizza with very few toppings. So, when everyone wanted to order Pizza... I said yes but was very cynical about it. But for once... they were right and I was wrong. The Pizza was amazing, not NY style but the crust was fluffy and the flavors were subtle. After devouring the Pizza we ordered a Pizokie trio with Red velvett, white chocolate Macadamia and cookies and cream. They were okay... but next time, I am going to order only the single flavor version. I think because of the tininess of the cookies, they were not soft and chewy anymore. The service was great and the food was enjoyable. Definitely a place to go to have some good food and good drinks late at night.
(3)
Jordan W.
Blue cheese burger was great. Best in this area so far. Crispy thin cut fries are the go to. Pizookie is amazing as usual.
(5)
Justin C.
After another visit, I have to say that BJ's stepped up their game. A lot better beer on tap and pretty tasty food. I had the Angus Pot Roast Sandwich. It has to be eaten with a knife and fork. Quite large wouldn't do this thing justice. It was huge, and tasty to boot. The Pizookie was rich and decadent. I could only muster up enough courage to take a couple of bites. I think I'll return.
(3)
Aurora R.
Came here on a lunch date with my hubby. We were seated quickly. It was nice, clean, cozy. Our server was Jonathan J, he was very perky, polite, and attentive. We will be back.
(5)
Cath M.
I asked the girlfriend where she wanted to eat... she said: I want beer. OK. I suggested this spot since it's along the way home... and I've been craving their "sweet pig" so we got here around 4ish... apparently that's still their Happy Hour in the bar area... we didn't know that until we saw the bill! Awesome! We ordered the following: - Garlic Parmesan Kettle-Style Chips = it was my first time tasting it and I'm a BIG fan! It was delicious! So crispy and it very addictive! Girlfriend and I couldn't stop munching on it! I'll definitely get this next time around! - Mini sweet pig = it hit the spot! I inhaled this sucker in no time! Tasty and overloaded with toppings! - Mini southwestern for the girlfriend and she inhaled it as well (she just ran a 10K so it was no biggie for her!) - BJ's Famous Pizookie = never really had this but since she was uber excited about this... we had to get it. This a deadly dessert. After eating it, I'm trying to schedule in my head the days I'm hitting the gym and the rides that I'll do! Yah, talk about guilt trip! Our server was here and there... she forgot my drink so my friend was annoyed but it was ok to me. Its another hit or miss spot. When we got the bill... my friend and I were shocked. Damn... we grubbed and it was just $27! Yup... with the food and dessert and my friend's beer... we rocked it! PS: they don't serve Hanger One so ... eh for the bar part!? =)
(4)
Cyrex G.
I've gone 5 times now and had to give up every time because the wait was 45 minutes. Went tonight (Wednesday 8:40PM), and we were told 25 minute wait. After awhile the host came over and apologized that she had to bump up the wait time to 45 minutes. I'm sorry, but your excuse for a long wait shouldn't be "because there's only one waiter for that section". Like their food but I the service is lacking.
(1)
Judy W.
it's a decent chain, nice choices on tap. Prices is similar to Cheesecake Factory. Their deep dish pizzas are pretty delish!! I probably wouldn't come here, unless it's for someones bday.. lol. It's not really a place where they have food that I crave. Pizookie is amazing thought! you guys definitely need to try it out!!! If you havent been there yet, grab some buddies, order a pitcher of beer, get the largest deep dish pizza and finish your meal off with a cookie with ice cream on time. YUMMMMMMMS
(3)
C.C. S.
Ok so my family and I were looking forward to a nice sunday dinner together. We decide to come to this restaurant. We've eaten here before when it first opened and had a great experience. Not so much this time. Perhaps it was a bad night but there is no excuse to just ignore your customers. Like i said it was a sunday night around 8pm and the place was packed, no big deal. We wait our turn and were seated in a decent amount of time. 10-15 minutes later and still no one comes to even ask if we want water. Waitress looks our way but never even says hi or one moment. Nothing! We wait longer and then we notice people who arrived after us are getting their orders taken. Wth? Ok we decide to leave and the gals at the desk say thanks for coming. Uh you obviously forgot you just sat us down. Anyhoo back in the car and on the hunt for food at 9pm. I could have just stayed home and cooked. Again maybe just a bad night but i am not in a hurry to return here. Im being generous with 3 stars. Ijs.
(3)
Lawrence L.
Been to BJ's plenty of times, but tonight was special! We were here with some colleagues and the vibe was electric since the Giants were in the World Series, and this would be the game to take it all. One of my friends got here a little early so we had prime seating with a great view of the main large flatscreen tv. A very different experience than I have ever had at a BJ's, since everyone was pretty much rooting for the same team, and cheering was not held back. Now for the food, we ordered their Best Beginnings appetizer sampler platter: their avocado egg rolls were great, tortillas chips with spinach and cheese dip was nice, mozzarella sticks were gone before I could taste one (so they must have been good), and Santa Fe Rolls were my fave on the platter (yummy). I ordered the chicken fried steak (as usual), and was satisfied... I also tried their new Lightswitch Lager (clean and refreshing). Service was attentive, as they always kept our beer flowing. Especially on a busy night like tonight. Great place to catch a game! Go Giants!!!!!
(4)
Rosario G.
I absolutely love the restaurant and decided to try the take out , not impressed . I called ahead and placed my order with someone who seemed annoyed which annoyed me , she made me feel very rushed and I wasn't sure that she got my order right . (Which she didn't ) When I arrived to pay there were two cashiers , the person who called me forward to take me next wasn't able to take my payment . Instead I had to wait while money from another customer was exchanged directly in front of me . A customer who had arrived after me . Why call me forward and then tell me you can't take my money but you take the customer behind me ? Then when I was able to pay the girl was extremely rude when giving me my change and when I asked for a receipt she made a big show as if I was putting her out . And to top it off my order wasn't correct and I felt it was poorly prepared , I made the mistake of getting home first before I checked my food . My takeout experience wasn't what I was expecting and I doubt I'll do it again.
(2)
Erin W.
So, in a slight variation on the Valentine's Day tradition my wife said,"Well, you can get a steak, at BJs." We ended up doing other things that night and never made it out there. So, when the in-laws popped in over the weekend and asked if there was anyplace we wanted to try for dinner, we decided it was time to try BJs out. Our party was seated quickly on a busy night and our server popped in for drinks right away. I wanted to get food ordered for the boy first thing and our server was happy to accomodate. I write that, because many servers out there develop severe brain freeze when I try to order food before the drinks. She saw the logic and made it happen. Wifey loved her sesame salad, In-laws liked their food, turkey burger and shrimp & lettuce wraps. I prolly was the least pleased of the bunch food-wise. I ordered a burger with bacon and cheddar, thinkin it would be a safe bet. Safe, sure. Great, not so much. The burger looked formidable at first glance, but was found out to be a thin pattied wimp. There was about 3 inches of lettuce and several tomatoes hiding about a half inch of burger and 2 anemic bacon slices beneath. It tasted fine, but I will pick something else from their extensive menu next time. There will be a next time. The service was great start-to-finish and the space is more of a loud restaurant with a few TVs than it is a sports' bar so it seems well suited for families.
(4)
Allan H.
Okay I'm a bigger fan of this place now.... Although the food is still sub-standard for it's price range, the drink selection and my newfound love for a few of their specialty drinks have made up for it. Jeremiah Red: I don't need to turbo-browse these reviews to know that this is probably one of the best and favorite beers among the patrons, it's really got a full body taste and feel to it and is pretty alcoholic. A fruitier and albeit less potent drink is their ciders. I actually enjoy drinking all of their ciders when I want to switch it up from drinking Reds. Although I feel like BJ's ciders falls a bit short of Yard House, it's a good and much closer alternative. This updated rating either reflects a change in my personal preference of this place or is symbolic of my venture into alcoholism, either way, this has because a go-to spot for my friends and I.
(4)
Amy C.
Loved the avacado egg rolls = yum! Pizooki = yummie too! Pretty elegant decor. So far I've tried this location & the San Bruno one. About the same. And I had this pear or berry cider at the San Bruno one which was delicious! I forgot what's it called though.
(4)
Robb J.
Great place to celebrate some accomplishment or birthday at this place. Nothing really bad to say about this location, good clean atmosphere. Have to have a pizookie (cookie with ice cream on top) for desert!
(3)
Jen I.
I'd heard about the slow service here and was a little hesitant to try this place out, but I'm glad we did. Yes, the service was a tad on the slow side, but the hosts and servers were very polite and attentive so I don't have much to complain about. We got a bunch of appetizers, all were great. We got the calamari, avocado spring rolls (yummy!), stuffed mushrooms, and some chorizo thing that I didn't try although the others at my table liked it. For dinner I got the Chicken Fried Steak with white cheddar mashed potatoes...I LOVE chicken fried steak but there wasn't enough of the white gravy, and sadly the steak was a little stringy. I still enjoyed the meal, since luckily they give you a LOT of food so I just cut around the crappy parts. The mashed potatoes were really good, but the veggies they serve were bland and plain. I was way too full to even think about dessert! They had a nice (but typical) selection of them from the menu. The prices were fantastic - for our group of 5 that ordered apps, entrees, and beer, it was $130. Not too shabby! PS. I kept giggling at the name the whole time I was there. BJ's. Tee hee.
(3)
Chris O.
I think people are being a little harsh on this place. The food is exactly what I expected for a brewhouse style place and the lunch specials were fairly cheap. The beer was good and the service great as well. I enjoyed it.
(4)
Jennie S.
ONCE AGAIN AWFUL... Why did I give in and say ok to trying again. Wait an hour, get ONE drink...not two. then second drink comes out after food is almost done and the food was all wrong. Stop hiring shitty chefs . food made me sick. Threw up for the rest of the night . so pissed.
(1)
Janel P.
Absolutely love the Atlantic Salmon dish....wasn't expecting the quality of food from a chain restaurant that has its own brewery going, but gotta give credit when credit is due!! Much superior quality than other chain restaurants. Variety of beer and sampler drinks available is simply awesome, can keep coming back, too bad they have an hour or longer wait during peak times.... that's the only thing holding me back from giving 5 stars. They need to open one in Hayward, CA.
(4)
Abby O.
I've been to this place multiple times (against my will) due to its close proximity to my house. Sadly, each time I become more unimpressed by the food and service. They have a rather large menu which is good if you are dining there with picky eaters. However, the food is the definition of mediocre. Nothing that I have had there is even worth mentioning other than their pizookie. Nothing on the menu is particularly special. Honestly, I could get the same quality of food for cheaper at Chili's, Denny's, etc. For me, service is really important. I'll continue to go back to a place if the people who work there provide excellent service, but this place is lacking in that area as well. I always experience slow, bad service when I'm there. I have to admit that I like the interior of the restaurant and I feel like it has a good atmosphere. So I guess I can kind of see why people go there. Especially if they love beer.
(1)
Corinna S.
let me start off by saying that pizookies are heaven in cookie form and that you have not lived until you've tried one. pizookies are essentially the only reason i would come to bj's. that's not to say that their food isn't good because it definitely is! it's just not really anything special. also, it's hit or miss when it comes to getting a good server. some are super friendly and patient, while others are grumpy and sometimes even rude. i usually come here with large parties and i think large parties truly test the skills of server; skills which, quite frankly, bj's servers often lack. for that reason and for their lack of extraordinarily good food, i only give this place 3 stars. i'd give it less if it weren't for their delicious pizookies.
(3)
Angela C.
This review is for MAX- the server. He was so great! I'm not going to get into the detail of the menu or drinks because I figure everyone has been to a BJs. Hopefully the management at this location review yelp! and give kudos to Max. He was one of the best servers I have ever had wait on me...ever. Such a sweet guy, pretty talky when we put our orders in but once we got our food he didn't bother us with the "how'd everything turn out" banter which I totally appreciate.
(4)
Paul S.
BJ's gets many bad reviews for their service, that has not been the case for me and my family. Granted if you get there for dinner most nights expect an hour wait..at least! Many times though they will serve free pizza to you in the lobby. Thinks thata a great idea. Last week went to a going away luch with co-workers. Our server Gabby was great. Very cordial and friendly without being phony. Most of the food is average, pizza is good..a little pricey. Anyway for a fun night out I can think of worse places.
(4)
Thuyvi M.
Came here on a Friday night told it was going to be a 40 minute wait for 2 but within 15 minutes we got a table. Service and food was on point. Our server made my 1st time experience a good one. Very attentative and informative. We ordered way too much food since our eyes were hungry. We got 2 appetizers 2 entrees and drinks! I must say the calamari was really good and not tough and rubbery. For my entree I got the chicken parm. and it was really hot and good. The chicken didnt taste processed and the mashed potatoes were fluffy and perfect. Overall my experience was really good but I have to knock off one star for price. Our bill was $128 not including tip just for two people but I guess it was worth it :)
(4)
Alexis Nicole B.
I would honestly go back there again! It was a great experience. My friend and I were trying to find a place that sell desserts and was open late at night, when we stumbled upon BJ. The waiting time for the two of us on a Wednesday night was very short. To the point were they said they'll buzz for us and it only took one minute. Poor me, they didn't even give me enough time to go the bathroom. I know...tmi. But the waiter (his name i forgot) was simply amazing. He was very patient and kind and nice. My friend and i ordered two cookies 'n creme pizookie for kids (four- something dollars), a spicy meatball pizza for us to share(13.50), and two strawberry lemonade (free refills). It cost 28 dollars but it was 28 dollars well spent.
(4)
Cliff G.
We go here quite a lot, It's one of the few places open this late. I like it, and so do others, as it is always full. The tomato bisque is great, especially paired with Jeremiah red. We like the thick pizza's, love those burned parts next to the pan. Mediterranean is a good choice Watermelon/Feta salad, for something very light. Drake's Denogginizer, best beer. Only complaint is sometimes the service is a little slow, the servers probably have too many tables each. KJ index: 34.25 (KJ Chardonnay was $34.25 last time I checked).
(4)
Manushi P.
We have been to this place couple of time. We loved their pita wrap , pizza. Stuffed mushroom is delicious.
(3)
Jill J.
As with most of the reviews here, service is very slow. My boyfriend and I were not in a hurry and had a few drinks. Our server would not let us order happy hour with her so we had to order at bar and bring them over ... Meh. In addition there was a mistake with our pizza, appreciated that she admitted it was her fault as most servers would not:) . However the food runner ( who looked like the most unhappiest person in the world) brought us the wrong pizza on accident ... And the other food did taste like it had been sitting for a while. Our server was really sweet but the food runner did not smile and said nothing when she delivered our food, we had to yell to ask her for ketchup. Well we were offered the mistake pizza for free since we touched it and a free pizZookie. Maybe not our first choice for food but it was decent if you have lots and lots of time ;)
(3)
Jackie H.
1. Food: A lot like the Yard House, but it tastes better. 2. Great Pizookie selection 3. Parking is a little strange in this place. It is a maze! I see it as a challenge, however I can see it as a challenge for inebriated people. 4. Oreo pizookie. 'Nuff said. It's a great chain. You get the same food at every location (which is good because their margherita flat bread is awesome). The service is a hit or miss, but the turn-over is so high (like every restaurant) that I can't really attribute service to food quality. I'd come back :)
(4)
Mike L.
Wow 15 minute wait and 20 tables open? Terrible service, long wait, tiny parking lot but not their fault, ridiculous that you can't be seated because of lack of staff. More people in the bar than the restaurant and less staff but people are seated and eating.
I am currently at the restaurant right now and our visit is not pleasant. I called ahead to my name down and advise the hostess that I will be coming in 15 minutes. We arrived at BJ's and walked right in. There were two young ladies at the front. Neither of them acknowledge me and I had to initiate the conversation that I was present. I told then that I wanted to check-in because I called ahead of time. Forty minutes and our pager buzzed and we were seated. We then waited for fifteen minutes with no one either acknowledge "We will be with you shortly or something along the lines of we're busy right now and we will take your order shortly." I don't expect this type of service from a known and high-end restaurant. I am not sure if they lack training or their employees are not happy with thier job. I don't want to put any names down so they can put training across the board. Service = 1 Food = 3 Waiting = 2 Environment = 3 Overall = 2
(2)
Ambar C.
I've been to a few different BJ's now. They have a decent beer selection, and their pazookie things are yummy. I took my sister to this particular BJ's to celebrate an important milestone in her career. I was exhausted, so I only ordered a 5oz IPA. She ordered some fruity cocktail drink, and we both split the pazookie mini trio. I was satisfied with the IPA, but it was nowhere near the best IPA I've ever had. Trust me, if it were really good, I would have ordered another glass. Anyway, onto the pazookie trio. We got mini pazookies in peanut butter, cookies and cream, and regular chocolate chip. The peanut butter pazookie was very rich and had an intense peanut butter flavor - definitely crunchy peanut butter. The cookies and cream was probably my favorite. It came with a chocolate cookie with white chocolate chips with a cookies and cream whipped topping. The regular pazookie came with a regular chocolate cookie and vanilla ice cream. Overall, I was happy with the dessert. The bartender was very nice, but he wasn't especially attentive once he found out we only came in for dessert.
(3)
Lauren L.
I love Bjs food, so this is specifically for my service. I myself being a server can understand when you're slammed or forget to grab something, but this guy checked on us once if you don't count him asking about the check (initials K.G). Our drinks when unfilled for a half hour, no exaggeration. My friend waited a good 15 minutes refusing to eat his pizza because he needed ranch. I had to flag down another server. I feel like to get a good tip, you just got check on me after I get my food, mid way, and towards the end. It's free refills, so keep my water coming. No tip for you.
(1)
Aaron W.
Pretty good beer and the food is always good. Both the burgers and the deep dish pizzas are good. But of course the pizookies are well worth the visit.
(4)
Elaine Y.
typical chain sports bar restaurant with big tvs and lots of people. was i expecting something different? not really i guess. had a salad that actually needed more lettuce. it was full of other things like meat but it needed more veggies and it needed to be colder. warm salad not good. the tacos were good except the plates came out sticky. it's not fun to eat something with your hands but when you touch the plate it's sticky. anyway, if you want a chain place then go.
(2)
Matthew H.
Mark one of the coolest and nicest worker at BJ! He gave me an amazing BJ experience that I will never forget! I'll come back for some more BJ from him soon. Thanks bro!
(4)
Diana H.
Late night service was great. The house was packed but the wait was reasonable. No complaints. Calamari appetizer was a own and the strawberry splash is a definite favorite. Bathrooms were clean which is always a plus.
(5)
Tine G.
Nayeli was our server tonight. She completely forgot that we had mentioned that we came to BJ's to celebrate my mom's birthday. Instead, when we ordered a pizookie after dinner, we thought she was bringing the one with the candle to us and got excited. Nope. She brought it to the table next to us. All night we saw people celebrating birthdays but our idiot server completely forgot about my mom. No one disrespects my mom like that. Never celebrating anything here again, thanks to NAYELI.
(1)
Daniel C.
I don't know if my boyfriend and I have bad luck or not but the service here is always terrible! We never have any utensils on our table and when I try to flag down an employee for some.. it would take forever for them to actually give me them. Our food always comes late, my boyfriend would have to eat while I eat or vice versa. I love their food, I really do, especially their famous pizookie but sometimes it's just not worth to drive all the way here because of the bad service.
(2)
Abhishek S.
Ahhh!! what should I tell about this place, Awesome food, awesome Beers, nice place to enjoy with friends and family.
(5)
K S.
Pretty cool place to hang out and have a beer or 2 with friends. Usually super packed though and has long wait time. Food is pretty unhealthy, but tasty.
(4)
Kristina N.
Well I've been to this BJ's for a gazillion times and last night was one of the best experiences I've ever had there. I didn't quite get our server name but she was AMAZING! Very nice, attentive and social. She's the reason why I'm giving this place 5 stars. Anyways the food here is okay, they're not bad but they're not to die for either. I always get the Thai Shrimp Lettuce Wrap and the wings for appetizers, though their portions always fill me up. Their pizzas are pretty good, but the pastas are alright. Kinda just like Olive Garden, nothing special. However i'm sure everyone knows about their pizookies. They are DELICIOUS. I have had pizookies at other places but none are like BJ's. Oh god if i could I would eat like 5 a day!! Anyways i'm a fan of BJs and I most def would come back.
(5)
Bridgett W.
We love BJ's. Always great service and this location did well to keep it up. We were seated right away, got delicious food from a friendly server, and enjoyed the dark, chilled out atmosphere. We were happy they were open late on a weeknight too because we had postponed our dinner until after we went to the nearby mall.
(5)
Sally M.
My family and I came to eat here, we received nothing but bad customer service. The greeters and seaters were talking gossiping when we walked in. When we finally got seated, it took the waiter 30 minutes to introduce himself and ask us what we wanted to drink. When we finally our waiter finally came and we ordered our drinks it took him another 30 minutes for a cup of water! The waiter was really rude! When he came to give us our check, he slammed it on the table and walked away! WORST CUSTOMER SERVICE EVER!
(1)
Mechelle A.
I went there last night and John Paul was my waiter ... He was off the hook ... i own a restaurant and I know how important it is about service to every one ... from the minute he walked to the table and til the minute we left he was outstanding... him being so great and on point made everything taste better
(5)
Scott S.
Normally it pains me to write a one star review, but not today. We came here for a family gathering. We arrived about 1150 am and were told it would be about a 25-30 minute wait. We were very patient and continued to wait for about 45 minutes. We were finally seated and given our menus. Our waiter was friendly enough, but a bit slow. It took a few minutes to get our drinks and even longer to get our apps. We received our main courses. My fiancee had ordered a sandwich and asked for no bacob. It ended up coming with extra bacon and when we pointed this out the waiter simply took the order back and removed the bacon. We demanded that a new sandwich be made and had it about 10 minutes later. They ended up comping a desert and actually screwed that up as well. Too bad because I normally like the beer here.
(1)
Jason H.
Food was good, though I had worked a 17 hour day so that level of hunger has to be taken into account. We had a pleasant waiter but based on what me and my work mate noticed it wasn't that he was inattentive just perhaps overbooked. We sat at a table in the bar. That was uncomfortably close to another table. I just found it an I enjoyable overly crowded atmosphere it's why I will give it a 4... It was good food but not the type of place you leave having had an experience you want to repeat.
(4)
Richard L.
Went to BJ's. (Not our first visit.) Current wait staff, and kitchen staff need training and to pay attention to detail. Will give another chance, but that is it. It would be a shame if quality of service does not improve.
(2)
Lorelei B.
I ordered my food online to dine-in since i only have one hour of lunch because i thought it would be faster that way. So they worked on my order and i waited for awhile just to get my drink. Finally my order came, but they did not customize my food like i asked. I asked for extra mushrooms and they did not put any. So i left it as is. I asked to get a refill and it took a good 10 minutes just to get it. Then I asked for dessert and it took another 15 minutes to wait... I was already 15 minutes late to get back to work when i got my dessert. Waitress didn't smile that much. She was just ok. Overall, the only thing that was great was their food. Customer Service however was pretty slow.
(3)
Mary O.
If I could give this restaurant Zero stars I would. I have worked as a server for 8.5 years of my life and I've lived between the states of Louisiana and California and I have never in my life had worst service than I did tonight. I was ONE of my servers TWO tables and Ravinder K, our server, did not refill our drinks one single time. In fact, we asked the manager after 45 minutes if our salads were coming out before he brought them out, as well as refilling out waters after they sat empty for 20+ minutes. My mixed drink tasted like cough syrup, not that our server asked at all to see how our drinks or entree's were. Also, 2 of our guests ordered broccoli cheddar soup in a bread bowl, only to wait 50 minutes to get Clam chowder in a bread bowl. When they let the manager know they ordered broccoli cheddar he said he'd have it fixed in a moment only to come out 5-10 minutes later to inform them that the cooks made a mistake and they had no more bread bowls but they he could bring them a small bowl of soup and remove the two soups from the bill. So we sat there for over 2 hours, got most of our entrees messed up, as well as no refills, and the soups also never came. The manager didn't apologize, neither did the server who looked stunned when I informed her that this was by far the worst service I'd ever received. She seemed to not care about the entire situation. My friend's entire bowling team has come here for years, and after tonight you've completely lost 8-10 guests every Tuesday night.
(1)
David A.
BJ's is the most best restaurant to go to. They have amazing foods and a Pzookie man that's awesome and delicious. The pizza is good and very reasonable price. The burgers omg don't get me started about the burgers they hit the spot real good. Anybody want to come there try the Pzookie it's soo delicious. I want to come and eat there on my birthday.
(5)
Audra M.
I have to give this location 5 stars for their great service. We have been there twice in the last month and both times we were greeted by friendly people and our waiters were both excellent. The place is always I mean ALWAYS crowded, but the waiters still treat you like your their only customer. The food is great, I haven't had any issues with the food. But my 5 stars is for their excellent customer service.
(5)
Rain E.
Came here w/ my bf around 2 for a late lunch. Our server Allie (sp?) was very attentive & would check up on us to make sure everything was good. Both our orders treated real good, as well as our white chocolate pizzookie (:
(5)
Mandi G.
Love the food here!! It was a long wait but well worth it! Our food came one of the orders was a mistake but the manager came over and handle very well she was professional and apologetic I'm pretty sure her name was Melissa. She was amazing and took care of us. I would have to say Bjs Newark has stepped it up with management and staff.
(5)
Pragya S.
So this is Fremont... and a total culture shock from being in socal for three years :( wanted to be out at around 10:30 and nothing was really open, so came around to grab a drink at the bar. Bar is okay, bartenders were nice, crowd was... and well yeah. So location and mediocre food -2 stars but I enjoyed my ipa and bartenders were accommodating and polite so 3 :3 overall not bad, and will probably be back because I now live in these cuts and am lazy about driving/ taking Bart
(3)
Keeper K.
Spouse's birthday and was forced to go there against my wishes. Horrible service even per BJ's standards. Missed the meal for my spouse while serving everyone else. My drink had a weird taste, desert never came and so on. Total Disaster. Hope that summarizes it.
(1)
Khaled A.
I don't eat burgers too often, but whenever I go to BJ, I always get a burger and fries. The burger are delicious and pretty big. The only complaint I have is, the chef never makes by burgers properly the first time, its always done perfectly the second time. I ordered my burger medium rare, but it was cooked well. Even though the chef made a mistake, he/she always come out and personally serve the burger to you and make sure it up to your standards. Overall, considering this is a chain restaurant, there food (atleast the burgers), are excellent, unlike some other places um um um Pyramids (there food has gone down the toilet and their prices have gone sky high).
(4)
Mark S.
The best thing about the dinner we had today is that I never have to step foot in that place again. Service was a steaming turd. Took two full hours and we finally walked out before our desserts where supposed to arrive. Have cut this place a ton of slack before, but today was the final straw. Echoing Wintha K's nightmare with the dreaded "pizzokie", apparently this item is trucked in from Mongolia. I could have walked there faster. I would tell the Donner Party to avoid this place.
(1)
Stawan K.
Love this place for their variety of beers and drinks. Lively place with some great options to eat specially the flat breads and appetizer menu. Great for a weekday party with office crowd. Always crowded and fun when a good game is on.
(4)
Cindy T.
I usually visit the BJ's in Cupertino or at Oakridge mall and this new location didn't disappoint. Since parking is horrible at Cupertino and Oakridge, you won't have trouble finding a parking spot at this location because they are the only one in business in the plaza since Mervyn's has been closed for months. This location is really nice, due to the fact that it is quite new. The wait wasn't too bad for dinner on a Saturday. Service and staff was on par. This is an awesome place for accommodating huge groups (20+ people) because they have big dining rooms. I love their buffalo chicken wings and their thai shrimp lettuce wraps are to die for! So yummy. Their deep dish pizzas are quite delicious, too! Plus, they have pizoookies! Great spot to hang out and down brewskys.
(4)
Robert H.
BJ's in Newark is tucked in at the 880 Mowry interchange, so eyes open or you will miss it. The parking is shared with a dead Mervyn's store and the lot is so chopped up that you don't want to navigate it while tipsy. Parking is somewhat of a problem for a brewhouse that pushes large and tiny glasses of beer. This place is busy all the time, so you'll be parking a fair distance from the entrance in the Swiss cheese parking lot. The fare in BJ's is tasty and the service was attentive and prompt when we went on Saturday afternoon. Seating is in booths or at tables and televisions showing sport events are spread all around. The food is of that saucy, cheese-filled, bready fried variety. It's similar to what you find at Yardhouse. There are very few plates on the menu with fewer than 1200 calories, and if you drink beer, well, maybe you should fast for a few days afterward. Even their light menu, which is maybe 6 items, hovers at 600 calories each. The Newark establishment is smaller than the one in Glendale, but the overall effect is the same--trendy high-cal food and fresh beer served in comfortable, stylish surroundings. One note: the paper napkins delivered with the food are cocktail-sized. Be sure to ask for table service and cloth napkins, unless you are intent on eating with your fingers.
(4)
Brian W.
Pros: Great ambiance if you like a great social setting that doesn't feel overwhelming. A plethora of choices to choose from. Great seating if your lucky enough to get the crescent shaped booths Pleasant Service Cons: A bit packed during busy hours (Call ahead to avoid the wait) I have been to several BJ's before and am OK in general with the franchise but I was pretty impressed with their Newark location. This particular location is by far the largest of the BJ's I have been to. The restaurant to me gave off a classic 1920's look with a contemporary edge. We called ahead to avoid a rather large wait time and got seats right away! To start the night off right, my party ordered the "choose 8" beer option. This gives you the chance to try 8 different beers. Its probably about 3 beers in total (double shooters) and really helps you learn what types of beers you like. We ordered the artichoke dip which was pretty good, not spectacular, but the beer made it just right. Our meals were cooked well and fast. I ordered a spicy pasta which only tingled. But the flavor was good in general. Our server and host were both extremely friendly and made us feel like we were VIP's which made the evening really memorable. Overall, I would highly recommend this BJ's location. Great dining experience, too bad the food was just good not great.
(4)
Dave A.
Service: about the same as you would find in any big restaurant chain, its better then your average. Food: now this is where they are above the rest, quality product with good prices. Must try : jalapeño Burgers
(4)
Jamie T.
ZERO STARS!!!! Management is horrible particularly Desiree. Our server was slammed in the bar and appeared to be new. My kid's drinks came out after my husbands beer and my soda. I let that slide. While I was waiting or our meal I watched how Desiree the manager, talked with 3 servers just standing around. If it's not busy enough where you can all stand around talking then either help the girl struggling or go the F&$& home! While I'm still observing the manager and her unprofessionalism. My husband and two children received their meals. The food pony then came back to tell me that they were just making the lettuce wraps. These were ordered of their happy hour menu and are not regular sized which is fine but a burger and two kids meals were done before. We were not once checked on by our server or offered refills. After out meals were done for 10 min. and still no one my husband told the hostesses we needed the manager so we could let her know of our unpleasant experience as well as the bill. In comes Desiree who we had to interrupt from her 20 min conversation. She picked up my husbands dish and without talking to is shouted to our poor overwhelmed server to get our bill. When out server walked over I told her to bring her manager back. When Desiree came back she said all you wanted was the bill right?! That's when my patience ran out! I told her had she picked up more than one dish from the table or not talked for the last 20 min and noticed me trying to get her attention that maybe she would know how unpleasant our dining experience was. I told her we never got a refill, my sons drinks came out last and my lettuce wraps were never made like the rest of the order. She the. Said, "Fine do you want me to take off the lettuce wraps?" At that point I told her she should do more which she didn't and how unprofessional she is for talking for the last 20 min about non business related items with employees while our server struggled. Normally I don't ask for discounts but at that point the bill should've been mostly comped not the happy hour lettuce wraps which was the cheapest for her to take off. I AM SO IRRITATED! Next is corporate. She needs to be trained again....BJ's service is starting to turn into the quality you got at Red Robin before they closed!
(1)
Linda N.
Server was 10 min late on our water. Food was also taking longer than expected. I already experienced shitty quality at BJ's but I went here since it was close to the mall. I have to say their buffalo chicken wontons were good but 3 wontons is kinda little. Their seared ahi tuna was good but didn't taste fresh. Tasted like it was out of a can or the freezer. My main meal was the unlimited soup and salad. Their house salad was drenched with too balsamic vinaigrette(sp?) and their chicken tortilla soup was really good. My friend's flatbread pizza was bland and I had to use ranch dip to add some flavor into it. Their meals are EH but I usually ONLY go here for their pizookie. That's the only thing they're good at.
(2)
Bubba G.
The lunch specials are worth it. Otherwise, the food is okay. You are really paying for the trendy atmosphere here. My kids love the pizookie. It is a cookie and ice cream dessert that is quite tasty!
(2)
Jennifer S.
If this weren't one of the few places open in Fremont after 10 PM, I would never come here. In fact, the only reason I'm giving 3 stars instead of 2 is because of the lack of competition BJ's has for late-night grub. The wait for your food is always a minimum of 30 minutes, no matter how busy the restaurant is. The food tastes fine, but is also quite overpriced for what you're getting, and you're really paying for the nice ambiance and the TVs. (The service is lackluster, so you're certainly not paying for that!) I have never had beer or pizookies there, so I might just be missing out, but as it stands, I only go to BJ's under peer pressure and never on my own volition.
(3)
IC C.
If you're coming here in a budget get the macaroni and cheese. Delicious. With ketchup.
(4)
Katie N.
When I lived in San Jose, I loved going to BJs at Oakridge, I think I went there so much I had a personal bartender. With that said, I thought I'd give this one a try. The BF and I came here on a Friday, since I called ahead, we were seated right away and that's where it became a 1 star. Since I'm familiar with the menu, I just wanted to get some drinks started but nope, we sat there for 10 minutes, without a single acknowledgment. We saw servers passing by and no one even stopped to say "Hi" or "I'll be right with you," NADA. There was a party of 4 that got service as soon as they sat down and we were sitting there for 15 minutes now! It was like we were invisible! I could have said something, or ask for a manager, but instead I lost my patience and I just decided to leave, don't think I will return to this BJs since it left a bad impression in my book.
(1)
Josephine C.
3-stars for over place and food. Extra 1-star for superb service that my friends and I had received last night. Our server was attentive. My friends and I had a slight issue with paying and so when we explained to our server what was going on, she took the extra couple of minutes to understand and make sure she got it correctly in terms of billing each person. I got the chili and cheese giant stuffed potato. It was good; however, it tasted like it was boiled rather than baked. The size of the potato had gotten smaller from the last time I had ordered it. Plus, I should've asked for extra chili on it since there wasn't enough on it. Good for one really hungry person. Overall, this is our usual BJs restaurant like any other around the bay area.
(4)
Jade K.
it takes forever to be seated, i understand it gets pretty busy during dinner time but the hostess lie about the estimated time they say it takes about 20 minutes but its more like the double of the time so if you do happen to go there and they say "itll be like 20 minutes" just think of it as a 40 minute wait! by the time you get seated it takes like 15 minutes for a server to approach to get you started with some drinks however the food is really good i love their appetizers and is the closet location from my house so over all its ok
(3)
Courtney K.
I love BJ's, I was so happy when this location opened because the only one around was in Cupertino. I love their artichoke & spinach pizza, avocado eggrolls and scampi pasta! Also you can't go to BJ's and not get a pizookie, you just wound't be doing it right. I also like the fact that you can call when you're on your way to put your name in.
(4)
Christopher S.
Another local eatery that I've been to maybe a half dozen times and every time I've visited, it's been a good experience. It can get pretty craze during dinner time and the weekends so I usually shy away from this place unless it's for a birthday party, so it would be wise to call ahead of time for reservations because it can take a minute to get seated. Pretty reasonable prices for above average entrees. Their beer/cocktail selection is pretty bad ass too! Try the shrimp lettuce wraps and the fried calamari. For beers I usually go with the Brew house Blonde or Hef. The pints look a bit smaller than usual tho or maybe it's the glass?
(4)
Ashish A.
The ambience is nice, so is the location. But the service sucks. Their waiter/waitress are either too burdened or overloaded with work.
(3)
Karla g.
Bad service: Me: Id like a glass of wine and a glass of water please. BJs server: If I get you a glass of water, ill have to get the whole table a glass of water... Are you sure you want water? Me: YES. Wow.
(2)
Ryan A.
BJ's is the new age family restaurant. The trend setter. That used to be Chilis. Applebee's, Fridays, used to copy Chilis. Now all 3 copy BJ's. BJ's menu is huge, their food is hot, fresh, & tasty. I come to this location for lunch often. Good service, good food.
(5)
Chris C.
I been here a total of 3 times. All times I was there ate good food and seen hot girls
(5)
Silvia R.
The food is great but the service is horrible! Our waitress only came around to take our order and never came back to check on us if we needed anything else. No waters and no ketchup for our fries and didn't get a chance to order more drinks. Noh and to top it off my boyfriend had to get up and go ask her for the check what kind of bs is this? Extremely disappointed with the service we got today! Will def. Think twice before coming back to this place!
(2)
Valerie L.
Had the 2 for $20 deal here. Comes with 2 soup or salads, medium pizza, and a pizookie. Medium pizza can be customized to order, which was a huge perk, because for about a few dollars less, my friend and I were going to get just a medium deep dish. Instead, we got salads and dessert to go along with it! Pizza was just alright...wasn't hot enough. I like my cheese to be stringy and messy to separate. However, the dough they use is always amazing and flavorful. I tried the Irish Pear beer on a whim, and didn't regret it. It's extremely light and not too fruity. Try to seat yourself at the bar to avoid hour long waits for tables, if you're with 1 or 2 people. Service is quick and friendly.
(3)
Viet N.
It's a shame I was driving and that it was brunch time, or else I would have had a beer at this place. Maybe even a pizookie. Because what I had didn't exactly blow my mind. I had the great beginnings (I think?) appetizer (basically mozzarella sticks, avocado wraps, some eggroll looking thing, and chips with spinch dip), and the California scrambled eggs. Everything was loaded with cheese, and I couldn't even finish my entree. Yes, half of the appetizer and 1/3 of the entree was enough to fill me up (I was sharing with the other person in my party of 2). It was good overall , and the sauces went very well with their respective appetizers. But throughout my meal, I kept thinking that this tastes exactly like something I would get at Fridays or Chilis. It was a little cheaper, but the food is not something I would go for on a regular basis, much like the other chain restaurants I mentioned. However, the server, Christy, was very attentive throughout our time we were there, so plus points to BJ's! However, next time I'm just coming back for a beer and a pizookie.
(3)
Kevin S.
In town to visit some family and friends, needed a place to watch the Patriots play the Ravens. Considered a local pizza place...but when I found they had 2 very small screens....we changed it up to BJ's. Timing was perfect, we arrived just after kickoff and grabbed a table in the bar. Katrina was our waitress and she was good. Ordered some nachos to start for the first half and had a medium classic combo pizza for the second half. Nachos were loaded and loaded! Very tasty! We didn't finish them, and that's not usually the case...LOTS of nachos!! The pizza? Excellent! The beer? Great! Had several Sam Adams. Parking can get tight, especially with a local game on (49ers, Giants, Sharks, etc). There is some construction going on with the old part of the mall...my guess is they are going to redo it or maybe make more parking? who knows...but it doesn't improve things for now. Why 4 stars? Just the layout of the place....didn't seem that well planned for when a crowd of people are standing in the bar area.
(4)
Sammy C.
Food is really good.excllent customer service .this is only my favorite place where I goes every week .
(5)
Brenda N.
I came here with my sister a few weeks back and wasn't really wow'd about the place. We sat at the bar and the counter was a sticky wet mess. I had to use my dinner napkin to wipe it down a little. Eh. . . Anyhow, I came for the happy hour appetizers while my sister ordered happy hour drinks. The finger-food items were ok . . . I'm thinking the sticky counter ruined my experience. However, the bartender was pretty good with getting my sister her drinks within a timely manner so no complaints there. I read from a previous post that BJ's makes their own sodas too. Hmm, now I might be back for that. Awesome.
(3)
Mari P.
Went in for lunch, granted we got a booth right away...our waitress was horrible. The waiter next to our booth saw that we had been waiting for awhile and went and checked on our drinks, found our waitress. He was super friendly and helpful. This girl took our order with the grumpiest face. Food came back with the wrong sides but we said screw it and ate it because we were hungry and had to leave. Took forever to get our check so again the waiter next door, saw us waiting and ended getting our check for us. Some people just can't be in this biz, after reading some reviews...they need a floor manager walking around checking in with tables, I would have surely called her out. And her tip reflected the service we received =)
(1)
Miss H K.
Came here tonight for dinner with friends and was more satisfied than I thought I'd be! I called in 30 min in advance to put our name on the wait list, when we got there it was packed, however we only had to wait about 10 extra mins to be seated-seems the wait was due to short staff vs open tables. I ordered the Chicken Marsala. The chicken was tasty and was served over fettucini noodles with green beans. My dish was good, I liked the noodles with it. Also tried the red velvet pizookie for dessert which was also sweet. Service was fine and the prices here are affordable for family dining. I'd definitely recommend calling in advance for a table but wouldn't mind returning here in the future. Good for groups.
(4)
Kennet P.
Great food but the service was really slow- ordered drinks, appetizer and a meal and the meal got there before the drinks or appetizer. We never received an appetizer and were surprised when it then appeared on our receipt and we had to tell our server that we had never received it. Service was incredibly slow, took almost three hours total to finish our meal including being served. Server was visibly messing around with coworkers which contributed to the service.
(2)
Malinda R.
Food wasn't worth the price. Nice staff, but all of my silverware and plates were dirty. We went to a BJ in Oregon state and it was great. But I will never return here again. $60 wad too much. They replaced the silverware with more dirty silverware, I cleaned them in the ice water before I used them.
(2)
Valerie A.
I went here this past weekend with a friend for drinks. Saturday nights, beware, it's PACKED! We luckily squeezed our way into the bar area. We were served by bartender Cory who was very fast and took care of us. The Giants vs. Reds Game 1 of the Division Series was on, and I was so happy so be front and center in from of the big screen. The crowd is loud and definitely folks who are seasoned drinkers. My friend and I ordered a flatbread and potato wedges to go with our drinks. The food is ok. It's bar food. I don't expect much. You need those carbs to hold down the drinks. What's nice is the alcohol selection and what they have on tap. The bathrooms are nice, the floors are clean, and the service is fast. That's all I really need for a few drinks and something to snack on. It's much pricer that anywhere I usually go to watch a game or have drinks, but there isn't much in the tri-city area. Until next time, bottoms up!
(3)
Malia W.
Came here this weekend to spend some time with old friends. We found a booth in the bar area. VERY packed on a Saturday night. We ordered two pitchers of Hefeweizer, one mojito and four appetizers (3 from the mini appetizer menu) Came up to about $70. The waitress came around a lot asking if we needed anything. However, when we ordered beer or asked for the check it took a fairly long time. But it may have slipped her mind since they were pretty busy. Overall, like all the other BJ's I've been to. Good food and good beer :) They had lots of parking since the restaurant is in between what was mervyns and circuit city.
(4)
Avni S.
I've been to BJ's many times and I love the fact that they have so many options to choose from. I usually get their Spinach and Artichoke pizza and it is tasty. For appetizers, you can't go wrong with the avocado egg rolls. If your vegetarian, I'd avoid getting their Veggie burger and the giant baked potato, it's not that great. I think the chocolate chip pizookie or any other pizookie outshines all their food. As far as service is concerned: when we got seated, no server came to our table for like 15 minutes. We had to grab another server and even then it took him 10 years to bring us our drinks. Overall, the food is average but dessert is 4 stars. Good hangout spot.
(3)
Marevie T.
The food is always wonderful at BJs anywhere! I liked the Ahi, the mushrooms appetizer and of course, the beer. MMMMMM.... BEER. Anyway, the host at the front was really upbeat and I was kind of expecting our waitress to be the same, unfortunately not. The only things that were upbeat was her eyelashes, that seemed to keep her eyes open. Lol! Awe I get that its the end of the night, but look a little alive when you're serving DJ's who have to be 100% at odd hours of the night and decided to come in to eat before going out. It's not that bad. Lol
(4)
Jenny M.
I only come here for their selection of beers. I love Gulden Drak Food is ok
(3)
Sabrina Alexandra L.
I've finally tried this place out after working in this town for 3 years. The food was excellent and the service was prompt and their drinks were perfect. The only downfall to this place is the wait time. They said during weekdays, the wait time can be up to half an hour to an hour and weekends are 1hr plus. That's the only issue I have with this place but I'll still be coming here for the drinks.
(3)
Eve B.
I decided to give this place another try after getting in contact with management and I'm very glad I did. And before you wonder why I gave 4 stars to this place while other unique places get less than, I'm basing these reviews on what the places are, not in comparison to other. Apples and oranges obviously. Moving on... The service was much better. Our waiter was much more friendly and attentive even though it was much more busy than before. The food was definitely worth it this time around. I just know now to only order pizza. The only issue is that I ordered a giant pizookie for my friends and myself to share. I think it was so big that it cooked unevenly in places so some parts seemed hard and stuck to the pan and other parts were under cooked. Still tasty though. Overall, 3.5 stars but I'll round it up. ^_^
(4)
Lilian L.
Went here for the first time which also happened to be the first time that my boyfriend and I had a dinner party or any type of food get together with my friends. My boyfriend and a mutual friend of ours got there at 6:38PM, the restaurant notified us that the wait would take an hour and a half.. Now an hour passed and then they said 58 minutes.. (we are a group of 10 and the table were waiting for had 30 people, but regardless a restaurant should not give times as a statement if they are unsure..) I ordered the New Orleans jambalaya. It was pretty good. My best friend didn't recommend this because when she had it, it was really oily and greasy. I found it to be fine, but a little spicy maybe for some. Also I got the Pizookie in Red Velet. It was really good, but really sweet even though I have a sweet tooth. My boyfriend on the other hand doesn't like things too sweet so it wasn't something he could even eat half of. There was a 17% tip for our group.. thought it should be only 15... but it 17.. Waiter service: didn't do much, took forever to get our bill when we were done, she made a mistake but eventually that was resolved with a wrong dish. (Every server differs, but it wasn't a crazy night for a Tuesday) Would I go here again? maybe.. but, it's not that special. My boyfriend said the burgers are like D&B burgers in case anyone was wondering. My friends said they would go back for fries, boyfriend said they were like potatoe chips. Only bad thing is they put either hella salt of MSG in their food.. I had to drink a lot of water that night, my boyfriend got up an had 3 FULL GLASSES of water. Great thing is that they do call you in case you decide to go around since buzzers don't walk further distances. Parking looked hard for some, but I manage to get a spot, it wasn't too bad. Atmposhere: not too dim.. it's okay. artwork on walls... etc.. it's like a bar/applebee's pretty much sort of.. great for maybe friends and stuff. P.S. NO COKE, only pepsi. but they have homemade rootbeer. (went on 12/20/2011)
(3)
Pearl V.
YES on the strawberry mojitos! and DOUBLE YES on the ahi poke. They are always a MUST order when my GFs and I get together! The mojitos are dangerous... so delicious yet not lightly poured, because they sure can creep up on you if you have more than one. And the poke. If you love sashimi or are a poke lover like me... take my advice and order TWO for the table. You'll be glad you did!
(4)
Alyssa R.
Went for my office dinner and I've done a special event at bjs before and they didn't want to give us the special even menu because we didn't have a contract. That was a big inconvenience. I never needed a contract before, after talking to the manager we finally were Able to order. The waitresses are all rude and give attitude, the only nice people are the managers. We had one waitress come with a platter we didn't order and she got irritated because it wasn't ours and our actual waitress for the night started fighting with her because she was at HER table. They may need to hire more mature staff, it was somewhat a good night, but that was just because who I was with.
(3)
Lanie T.
First time last night. Maybe last time? Kudos for witnessing the staff in the VERY nice bathroom, cleaning. That's nice! Kudos for quick seating and polite service. Service was lacking. Our server was very sweet but quite confused. We ordered fried artichokes as appetizer. Another chick brought it and laid it down proudly...but it was stuffed mushrooms. No biggie. Here's my biggie: Proud Chick ARGUED about it. "Isn't this what you ordered?" Repeated in different words about five times. Listen, sweet cheeks. WE ARE THE CUSTOMERS. WE ORDERED ONE THING AND YOU BROUGHT ANOTHER. SO SHUT THE F UP AND BRING US WHAT WE ORDERED WITHOUT A HASSLE, OK? We ordered steaks with sides. One of my sides was green beans. When my order came, I counted: SEVEN string beans? WTF???? I realize that corners need to be cut, but come on...STRING BEANS!!!!??? Give me 15 and I might be happy! Doesn't the meat cost you more than veggie's? And I realize this is a growing trend, but especially for venues that make you wait for your food....WHERE'S THE BREAD? We inquired and were grudgingly allotted two stale dinner rolls. BJ's! You're in NEWARK CA for godsakes! No view, no ambiance. Give us some damn bread, green beans and service! Not going back. Sorry. Nice people working there, really. But not worth the bucks! Oh, but I had one of their star cocktails--a peach something something. Really, quite good.
(2)
Kim H.
I've said it before, Newark isn't exactly a hotbed of excitement, but there are a couple of spots to have a sip and nosh in the area. BJ's in Newark is a fantastic location on game day. I went with a friend last Sunday to cheer on the 9ers and was blown away by the great grub and service. Our server, Loriann was busting a move with the crowd but managed to keep the food and drinks coming and with one cool attitude and wonderful recommendations. As a gluten-free diner, this place is one of the best, especially for casual dining...I had pizza and a pazookie! Heavenly! Great game day happy hour specials, great service, and really decent gluten-free food. I'm a fan!
(4)
Corinne T.
I got food poisoning from the Newark location in July 2012. Got it from the shrimp...or it could have been the Southern Egg Rolls. I've never had food poisoning before & man do I never want to experience that again. Also, HORRIBLE customer service...the lady manager with blonde hair is rude & not friendly. I called there once to make a to go order for my whole company...they put me on hold three separate times for 30mins each time...I was pissed! Then I called back & asked for the manager...they put me on hold for another 30mins until I just hung up. I called back at a later/not as busy time...spoke to the manager & she offered me a dessert if I wanted to come pick it up. Nice...but no thanks...last thing I wanted to do is drop everything I was doing to drive to BJs for your f*ck up! ugh!
(1)
Lisa T.
Waited over an hour to get 1 of the 2 salads that we ordered. The server saw that I didn't have a meal and didn't say anything, I assumed they were going to bring it out right after. About 10 minutes later, she finally comes to ask how we're doing and I asked about my salad. I'm sure she forgot to put the order in. Instead of apologizing, she just said, it's coming right now . Terrible service. We also asked for a coffee that she didn't bring for an hour and when she finally did, she didn't bring sugar until asking for it twice. When I finally told her forget about bringing my salad and the sugar for the coffee and just take it off of our bill, she said to wait to ask her manager. Another wait, then the manager told her that they'd take the salad off the bill and give to us for take out which wet declined. The manager did not come to talk to us until we finally had to ask. We didn't even order dessert, which is the main reason we wanted to go there. We will not be.visiting this location again, terrible service.
(1)
Steve B.
I always have a good experience when i come over to this BJ's. I love their pizza and their big screen tv's. Did i mention the beer? No? Prettt awesome!! The only thing is that sometimes their tv's have no volume so hard to totally get into the games.
(5)
Felicia I.
I left a review before which was terrible but the only reason why I'm leaving a second review is because the waiter I had tonight. BJ's is known for their terrible service but tonight a waiter named Ed was amazing!!! I give that guy 5 stars for his service and hopefully he will get recognized because majority everyone who is a waiter/waitress there sucks. But thank you ed!!!
(3)
Linda D.
An hour wait on a Friday night? Geezus squeezes. Super packed. The calamari appetizer was super crispy n good. I got the tomato salad. It had slices of tomatoes with fresh mozzarella balls and Parmesan in balsamic vinaigrette. Super tasty. I ordered a small pizza half great white shark, and bjs combo for my nephew. It was ok I expected deep dish pizzas to be loaded with more marinara, cheese, and toppings though ha. Just from what I've seen on TV, but it was just alright. I had some of my moms salmon it was good. And mashes potatoes? Hella good! My sister ordered a steak medium rare and it looked like black dookey, burnt, overcooked and chewy. So maybe avoid the steaks or get em medium rare. Awesome to bring kids for the kids menu. It's like 5 bucks n my nephew got a pretty big plate of spaghetti, side of mashed potatoes, and a drink. My waiter was also very friendly.
(4)
Allie A.
The only complaint that I have is that it's always dark & busy.. Other than that this place is great. The staff is amazing, I've never had a bad experience here!
(5)
Melissa M.
Love this bj's! Ambiance is great and service is awesome... Place gets pretty packed, so I suggest u make reservations ahead of time. They accomodate big groups and I think its awesome that our waitress here made no mistakes with our bill when we went. Atleast none that I cud remember, it was very hard to tell tho coz she pretty much got all of us drunk...... lol..... The food is good but I really love their fish tacos .. a must try!
(4)
Anna C.
I went on a friend date awhile ago here and now that I have a yelp account I can give me review. I ordered Alfredo pasta with broccoli which was ok nothing special I don't really like their pizza this just seems like a cool place to chill with a group of people and get your drink on. So as we get into our car to leave we got followed by the security rent a cop man who stared us down until he got close to our car. He proceeded to tell us we hadn't paid for our meal! I know for a fact we did since I paid half. He literally tried to open our door and act like he was doing a citizen arrest and as the situation was about to get real a waiter runs out and yells out they found the money it was under the bill! The rent a cop tried to shake my friends hand but we were so offended by his embarrassing assumption my friend made him back up and slammed the door on his face and we got out of there ASAP never again!!!! They should've paid us for the chef boyardee meal we ate and the bullshit we had to go through after. The end.
(1)
Delilah B.
Huge assortment of beers. +1 Lime in the Coconut. +2 Avocado rolls. +2 Looooong wait, no reservations. -1 Consistency. -1 I went here twice in 1 week. Actually, twice in 1 weekend. Not for the ambiance, the long wait, the tiny TV's but for 2 things. The Avocado rolls and their Lime in the Coconut drink. Although the Avocado rolls were consistently and absolutely delicious and addicting, the Lime in the Coconut drink was better the first time. They had absolutely different flavors each time. :/ Too bad. Consistency is key.
(3)
Jacki C.
DH and I come here often for an EARLY dinner and drinks. I emphasize early because if you come during normal hours, whether on a weeknight or weekend, you are bound for a wait. Therefore, we adopt the Sr Dinner Hr. Not only do we not have to wait, we can partake in the happy hrs specials on drinks and appetizers. Although they are known for their deep dish pizzas we mostly stick with the appetizers and small plates. We normally get the seared ahi, stuffed 'shrooms, fried artichoke hearts, flatbread pizzas, etc. Our favorite is the seared ahi tuna. They don't have it on the menu anymore, but they will still make it for you if you ask. And of course beer, beer, beer, and maybe just one more beer. They have a lot of beers to choose from and some nice seasonal drafts. But don't get too hooked on their seasonal creations, because you will miss it when it goes away :( We mostly sit in the bar area and the servers there are always on top of their game! We've noticed that the service in the main dining area is not always as good. Then before we leave, we normally leave with a mini pazookie!!! Yeah! This is dinner done right!!
(4)
iPunchfish -.
Schmoozed up by the TO-GO guy and ended up getting the Party Plus Plus dealio for 4 to 6. 40 minutes later we grab the food and run back to our friends house. We find that the party plus pack is enough to feed 4 to 6 midgets. Damn you, slick TO-GO guy.
(2)
Bre E.
Randomly decided to head out to Bjs tonight. Had a huge craving for their stuffed mushrooms. We were greeted warmly, & seated promptly. Our server, Jesse, was assisting our table quickly, & we had waters at our table before we even knew it. He was awesome. Very prompt & courteous. If you go ask for his section! He's really great.
(5)
Tung T.
Remembered when BJ's was the S!$T? Like when you would travel 25+ miles and wait 30min + for a table to enjoy some good food and ultimately eat their famous pazookie. Well those days are over! BJ's...what happened? I would use to crave their entrees and appetizers but now i am dreaded every time I am forced to go to BJ's. The last time i went with a group of friends for drinks, i tried their snakebite thinking that it would be just as good as Yardhouse's. O boy was I wrong. It was pretty bad beer on top of pretty bad pear cider that had a medicine aftertaste to it. I love beer, but i couldn't even force myself to drink that. For snacks, I shared the Best Beginning appetizer which comprised of spinach dip, avocado rolls, santa fe rolls, and mozzarella sticks. One word: mediocre. O yea and the red velvet pazookie? W T F. Does not taste like red velvet at all. LIARS! This BJ's especially, I think I've only had bad experiences of BJ's at this particular location. But think about it...why do we go to chain restaurants? It is because we hope and think that being a chain, every restaurant should have the same standard. That's what makes chain restaurants so successful. So i have no pity at all, if you are confident enough to open up chain restaurants you better have all of them at the right standards! But besides that, good service is no good if the food sucks. Our waiter, although is very nice. He had a very strong undertone which i did not appreciate. It felt like we were kids and he was just serving us to take our money. Anyways enough rambling, go at your own risk.
(2)
Razel M.
This is me and my girl Grace's spot -- whenever I'm in the bay, odds are we meet here. She always orders the classic burger ("but no dressing, and can I have ranch instead?") and I'm the more adventurous one. BJ's has a huge menu and, guaranteed, something will look good to you on any given day. We usually sit at the bar and, perhaps people are entertained by our girl talk, but we always end up with free drinks. ;-) Finally, PIZOOKIES. What's not to like? =) Well, okay, the service can be hit or miss, although at this branch it's usually a hit. And the wait can be pretty bad around dinner time or on the weekends. But, PIZOOKIES.
(4)
Ron O.
Thus far, waited 30 minutes for a 15 minute wait. It seems call ahead doesn't do anything for you. Which is bad for me, because I have four hungry kids waiting to eat. Luckily, the food and service made the evening acceptable.
(3)
H A.
I went to BJs some weeks ago with family. I ordered pork chops. When they arrived I thought I would have to break out the chain saw to cut through them. I politely complained to the waiter and he offered me the ribs instead to which I agreed. However, they were burnt. Now mind you, I am not really hard to please but the experience there along with the wait time and pricing really left me cold. This is not the first negative experience I have had with this chain. Management really needs to review their overall customer service and quality of food
(2)
Samantha C.
The food is below par and the service is complete crap. Each and every time I have been to this place, I leave annoyed. If I could give zero stars, I definitely would. The only reasons as to why I have been here in the past is because it is close to home and at a convenient location. The very first time I went here, the service was unbelievably bad. Our waitress continuously got our orders wrong and she even wrongfully brought our condiments to another table. We ordered a pizza without sun-dried tomatoes and when we got it she actually omitted all tomatoes, fresh and sun-dried. She barely apologized nor were we compensated for their mistake. Another time I went, I ordered a bake potato and my boyfriend ordered a sandwich. We waited for 30+ minutes when our server finally decides to come to tell us that something went wrong with their potatoes so they had to throw everything away and start the cooking process over. As soon as he finished talking, he walked away. He did not ask if I wanted to order something different nor did he offer to bring out my boyfriend's sandwich first. The waiter never apologized nor did the manager. Ten minutes later, our food came and it was mediocre. The food is honestly not amazing for the prices that they charge and the service is impeccably poor. People dine out for the experience and of course the food too, but this place has neither to offer. I would rather drive further and go to The Cheesecake Factory instead, where the food is good and where my business is appreciated.
(1)
Jamie H.
Hubby and I came here for the first time in December..they were packed but seated us within 15 mins. Being that busy I expected to wait, but was pleasantly surprised when we didn't. They brought drinks right away, appetizers and the main dish in a very timely fashion and we had eaten and were gone in 50 minutes which was great since we had to go pick up our kids from the babysitter. The food was great, hot and yummy and my hubby likes the root beer. It was clean, including the bathroom and the decor is nice... and I have to say, it's obviously popular, it was hopping. Was very impressed all the way around. Two thumbs up from us, taking the kids next!
(4)
Brandy D.
We gathered for a friend's birthday on Saturday August 4th. We had called ahead to arrange a party of 10 to be arriving at 7:30 pm. When we arrived, the young gentleman at the front desk was not very nice. He said sorry, we don't have any record of a phone call saying you were coming with a large party. He said sorry, you will have to wait 45 minutes to an hour. We waited, finally were seated. The food was good. The service was ok, (we always had to flag someone down for a drink refill)... the front desk was terrible. Both female and male hosts were rude and very unprofessional. Terrible customer service. This BJ's gets two stars: one for actually seating us within the hour, and a second for delivering our food on time.
(2)
Henna P.
This place is right by my work and has become the default Happy Hour watering hole on Fridays. I think their drinks are over priced, but the cocktails are yummy :9 The portions are a good size so I always end up with leftovers to take home. I recently shared a large Portabello Mushroom pizza with 2 other people and we each ended up with an extra slice to take home. It was very tasty! I hate the parking lot. It's the most poorly designed parking lot ever. Seriously. Whatever moron designed it needs to go back to parking lot design school. The layout is terrible, there are weird bumps and dips all over the place, the spots are different sizes, and it's just like a really bad maze because there's no flow to the design. It probably doesn't help that Mervyn's went out of business and there's nothing else open in that plaza. But at least you don't have to fight for parking spots with retail shoppers.
(4)
Steve C.
Ok, I have to give credit where credit is due! BJ's Brewery & Restaurant at their Newark/Fremont location has improved significantly. I don't know if they started listening to their Yelp reviews but I was pleasantly surprised and amazed at the quality of food and service. Their onsite management should be proud of taking a lackluster chain and turning it into something they should be proud of. We were invited to go for New Years Day and I had the Bacon Cheeseburger and it was darn good. Now it wasn't has great as Val's Burgers in Hayward, but the combination of the Burger, Steak Fries, Full Bar and the exceptional service has given it a 5 star rating in my book. My entire table was raving about the meals and the service and all of us said "We would be back". I typically say, eat local, and I would recommend you go back and try BJ's again if you didn't have a good experience the first time.
(5)
Jerry Y.
BJ's Is Consistent This is the 4th BJ's I've visited, and all of them are consistent. They all have slow service and screw up food orders. Pros: + The restaurant is clean. Cons: - Hostesses did not acknowledge our presence upon entering the restaurant, although business is slow and we were the only ones at the entrance. - Waitress did not refill my soda. - Our two entrees took 30 minutes to arrive. - The bill took 15 minutes to arrive. - My wife's salad contained cheese, although she requested no cheese. It appears the chef attempted to scrape out the cheese before serving it. Good thing she's not allergic to cheese. - Food is overpriced relative to the quality and quantity.
(2)
Kris J.
Came here on Sunday during the 49ers game. It was packed! but we got seated within 5 mins because I was on the call ahead list. Food came quick because I ordered to-go. so almost as soon as we got seated, our appetizers and pizza came out. YAY! They have happy hour at the bar section as long as the game is on, double YAY! and the whole restaurant cheers when the 49ers make a good play. they cheer REALLY REALLY LOUD. lol. Good place to watch the game!
(4)
Anna W.
Of all the chain restaurants that we frequent (and we frequent many chains), Boyfriend ranks this chain as one of his favorites. The service has always been pretty friendly and the food is pretty decent for the price that you pay. The wait staff is always willing to split the check for you, which is always appreciated, especially when there is a large group of friends. I think one of my favorite things to see is how many late high school/college-aged girls come here, dressed to the nines (think clubwear). It's really not an upscale restaurant at all; I mean, it's not McDonald's, but it's not exactly Gary Danko either. The wait for dinner here can get pretty excessive, so call ahead on your way out there and get your name on their waiting list so your wait time isn't as painful once you get there (especially on Friday/Saturday nights). Boyfriend also really loves the beer selection here. They have a wide selection on tap (from my understanding), and they also have seasonal beers available on tap as well. Of their alcohol, I have only tried their Irish Root Beer -- which is delicious, but light (not that I can drink much anyway). One of my favorite items on their menu is their baked potato. It's HUGE, delicious, filling and cheap. What more can a starving college girl ask for? Their pizzas are also amazing, and a small or medium pizza is usually enough to share between two people (or it is for Boyfriend and I, but I also don't tend to eat a lot in general). Their nachos appetizer is also amazingly large -- we shared it among four people and still couldn't demolish it. BJ's, however, is famed for their Pizookie. It's probably one of the better desserts that I have ever had the pleasure of consuming and regretting (for, alas, I am lactose sensitive). I recommend getting the Pizookie Trio, so you can get three smaller Pizookies and try them all as opposed to just one large Pizookie. Be warned though; you'll get hooked. Giant, warm cookie topped with delicious ice cream? Be still, my artery-clogged heart (and please, please be still after, my poor upset tummy).
(4)
Luigi H.
I've been to BJ's a few times and its always been 'okay'. Normally I dine in and the food comes out in good sized portion and the food is okay...maybe a 3 star level. However, today I picked up a personal pizza for a friend and are you kidding me? I called the order in and the guy said it was enough for 1-2 people, but seriously, this thing is barely enough for 1 person. Maybe more for a kid. This thing was tiny! For $13 you're better off getting a Costco slice of pizza. I should of gotten the larger pizza but I assume that would have cost me over $20. No way worth what I paid. I'm giving them 2 stars for staying open late and the staff is friendly but for today's experience was a huge turnoff.
(2)
Kass T.
Food and drinks are amazing but their customer services is usually bad. I'm a regular here because I love the pazookies but seriously, most of the time the waiters are moving too fast and forget about the importance of customer service.
(3)
Marissa L.
I recently visited this location a few weeks ago. My service was horrible!! I don't know if the sever wasn't very experienced or if she had too many tables. My boyfriend and I got seated and it took a while before our server came and we ordered an appetizer and 2 ice waters. 20minutes went by... No water or appetizer. Our server finally brought out our appetizer but forgot to bring the water. We reminded her and it took another 10 minutes to get water and extra napkins. The food was just okay. Our silverware was dirty and I asked her for another set which took sooooo long. We had to ask for more water. Maybe I wouldn't have been so annoyed if she was actually friendly. I asked to speak to the manager. I seen the server talking to her before she came to my table. I told the manager how horrible my service was and how I had to ask for EVERYTHING. I was very respectful and calm and all she said was "wow that's not normally like her". I was in shock. No "I apologize" or anything like that. I found that very unprofessional. I will NOT be returning.
(1)
Nikki C.
I've been to several BJ's restaurants and this location quite a few times. The food is decent, service is okay, and happy hour specials aren't the best. HAPPY HOUR 4pm to 7pm 10pm to close Raspberry Lemon Drop = 3 stars * tastes pretty good but I prefer a traditional lemon drop. Brewhouse Blonde = 4 stars * my favorite BJ's beer next to the Nutty Brunette. Angel Hair Toscana = 3.5 stars * reasonably priced, large portion, & very similar to TGIF's Bruschetta Chicken Pasta. However, at BJ's you can order it plain, with Chicken or with Shrimp. Spinach & Artichoke Dip = 3 stars * your average dip served w/tortilla chips Crispy Calamari = 3 stars * a bit too greasy for my taste but pretty good nonetheless. Margherita Fresca Flatbread Pizza = 4 stars * considered an appetizer but can easily be ordered as an entree. This is my favorite happy hour special. Pizookie = 5 stars * one of the only reasons I crave BJ's over other chain restaurants is their infamous Pizookie dessert. I typically order Chocolate Chunk and this never lets me down. Most recently I tried their Cookies 'N Cream Pizookie and it's equally gratifying. 3 stars is a fair rating. I don't normally dine here for lunch or dinner, mainly because their food is pretty average w/the exception of the Pizookie. 9 times out of 10 we're here for happy hour or for someone's birthday. The bar area gets very crowded and hard to find a seat if you're with a large party. You'll get the most out of their Happy Hour by ordering the food specials. For drinks, you only get $1 OFF cocktails and beer so if you're looking to get buzzed at a lower cost then TGIF is a better alternative for Happy Hour.
(3)
Cynthia V.
Good vibe, decent food. Love the home brews. Wait staff was very helpful and attentive. Ladies - skip the heels when stopping by here. It's an embarrassing trip to your behind just waiting to happen! Seriously, lay off the wax BJ's!,
(2)
Cat G.
Saturday, February 26th, 2011. We were in town for a big NCS wrestling meet. We had a break in the afternoon and decided to take all the kids to BJ's for lunch before finals. We arrive with a group of 18-20 people. Right away the Manager on duty said that she has a big party that will be done in about 20 minutes and we'll be seated no longer than 35 minutes. If it was going to be any longer than that we'd have to go somewhere else in order to get back in time. So we stayed given that time window. 45 minutes later... Still waiting, 18 people deep in the waiting area... when I asked the manager how much longer it would be, she said they were bussing our tables and we would be seated in just another 10 minutes. 15 minutes later... "I'm so sorry, they are just putting your tables back together, we'll be seating you in 5 minutes. Why don't I start putting in your orders now so that when you sit down the food will be ready" Which we agreed to do.. 20 minutes later... They take us to the table. By that time. two of our pizzas were cold, one of the sandwiches had soggy bread. 8 of the kids had to go back to the school, scarfing down food, because a 35 minute wait turned into an hour and 20 minutes. Food was awful, clam chowder was runny and luke warm. We ate the food and left. Not a good experience at all, to say the least.
(1)
Jim D.
Great place to watch college football. I met with three buddies to watch the Stanford vs Virginia Tech game at BJ's BJ's had beer specials where the beer pints are half off the regular prices. Three of us had beers while one of the buddies was drinking wine (who watches football and drinks wine). We also ordered the platter with the avocado rolls, taquitos, mozzarella sticks with chip and nachos. I thought the platter was really tasty plus they had special pricing. The avocado rolls with the cream cheese are the best. After a couple beers we had a second wind for eating so we order three of the mini pizzas one combination, one margherita and one bacon/cheeseburger. I didn't taste the bacon/cheeseburger but I did taste the two others. Both were very good and the crust was light and fluffy, similar to a croissant. Friendly service and the servers are on the spot when you need a refill....
(3)
Alberto S.
Came in here with my girlfriend after she gets off and work and the wait was only 20 minutes and that wasnt that bad Once we sat down we were pretty much ready to order and i ordered a simple small pepperoni pizza and she got a mini bbq chicken. We ordered and waited and waited and waited. I dont think it takes that long to bake a pizza. When the food finally came out it was cold and i could of easily held the pizza tray with my hand. Also my girlfriends bbq chicken looked like it got slumped on a plate and did not look good at all. We told our waitress who said she just got it out of the oven yet she was able to carry the obviously cold pizza tray with her hands. She said she would have them make us new ones. 30 more minutes go by and still nothing. We decided to give up, so we tell her nevermind just cancel our order and she gave us a dirty look. Instead of apologizing and going to check on our order she rudely said, "okay," and walked away. Won't be coming back to this location again, i'd rather wait until the new one opens up in Pleasanton.
(1)
Mary K.
I would have given them a better review if I was just basing the experience on days I would just sit in the bar over a couple of drinks, but on one occasion it was pretty much one disaster over the other. RESERVATIONS---My immediate family is big, which is why we usually opt for call ahead seating. My sister called when they opened letting them know that we would be there. We all arrive 15 minutes prior to our reservation and they let us know that they had us on the list, but took us off because the girl who took it down did everything wrong. Told us we would have to wait an additional hour 15 minutes for seating (It was Father's day and the last game of the basketball series). Pretty :( , but went with it anyways. My sister decided to stay with the pager, while the rest of us headed out to Lion Super Market to shop around to kill time...Come on 1 hour 15 minutes ridiculous!!!! (According to the other reviews, this isn't a new issue) DROPPED PIZZA; Blagh STEAK:Since the game was over, things slowed down a bit. We were able to put in our order and ordered two of their steaks, a steak salad and an XL wheat crust pizza have buffalo chicken and cheeseburger. The order came, the steaks were over cooked, my mom's steak salad had only about 3 pieces of steak and a scant handful of mixed greens. The ended up giving us a small pizza and a medium pizza since they ran out of the XL wheat crust...except they dropped the medium pizza on the floor. They offered to replace it. My sisters and I ended up sharing the small pizza (4 of us). By the time the replacement pizza came in, we were already done with our meal. REPLACEMENT PIZZA: So they end up making us a replacement pizza; that shit was burnt and they still expected us to eat it, The bottom was charred and honestly we didn't want to eat it and were already full with what we had. We told the waitress who notified the manager and he saw how burnt it was, he offered to replace it again. We could careless, so he offered to take it off our bill. I understand that it was a busy day, but in general I was pretty much disappointed with the rushed service, missed orders, and the burnt pizza (come on, you drop our pizza and then replace it with a burnt one?! How does that make any sense. I used to love going to BJs in La Jolla, but this one not so much. Left a good tip anyways since they tried..or tried to try
(3)
Beverly R.
Yea, 2 stars is about right. 3 stars for the tiny stuffed mushroom appetizer, spongy deep dish pizza (um, it's suppose to have a crunchy base, and layers of sauce and toppings not a big fluffy disk of carbohydrates), and shirley temple with twice the amount of grenadine it should have had. 2 stars for my rude server who did not once actually plant himself in front of us (aside from when he was taking our order) to actually listen to our response or requests. he literally walked by each time he had something to say. He would chat it up with the family next to us and make sure their order was perfect. I'm still not too sure what the reason behind that was since we are a presentable looking family that obviously can afford a place like BJ's and tip well (if deserved). He was just not interested in serving us and eager to move on to the next table. 1 star for the long wait for our order. Remember that table next to us that received the special attention? They ordered about 5 minute after my party ordered but got their food 10 minutes before ours arrived. From appetizer to entrees we waiting 45 minutes. It's not like this is fine cuisine...it's BJ's for crying out loud!
(2)
Shell I.
Definitely not one of my favs. If I have a choice, I usually go with the alternative to BJ's. Over the weekend, I ended up here again because my cousin really wanted to come here. We came for lunch. I ordered the chicken quesadilla and my cousin the fried chicken and mashed potatoes. I didn't care for either of them. I find their food to be too salty and untasty, which is why I try to steer cleer of this place, and this occassion was no different. My quesadilla was oily on top and with the first bite I got lots of salt. However, I did enjoy the fried mozzarella sticks. This place is best for groups coming to drink and watch TV. For meals.....there are sooo many better options :)
(2)
Gator R.
One star would be a better rating but I'll be nice and give them two. I ordered the pork chops lunch special ( in reality it should be called the pork "chop" special as I only received one lean baby size pork chop). It was accompanied by some greens that appeared to have been frozen for a long period of time as they were tasteless. A few buddies ordered the personal pizzas. By their facial expressions, they were probably wondering if it was DiGiorno's. Staff was friendly and drinks were poured in a timely manner. I will only return to this BJs if taco bell is closed for renovations.
(2)
Richard M.
Seems like every time we come here, the service has gotten worse. It's very SLOW. I mean sluggishly slow. This was on a Tuesday night. There were 7 of us. The two appetizers we ordered were wrong and came out at different times. Then it took another 40 minutes before we were able to order our entrees after we complained about the service . 30 minutes later, some of the entrees came out and boy, some of the orders were incorrect and mine was nowhere to be found. The waitress totally forgot my order (Enlightened bison burger) I had to wait another 20 minutes. Finally, I got my order and the bison burger was totally dry. It supposed to be cook in medium rare not well done. After getting the bill, even that was all wrong. My brother-in law spoke with the on-duty manager and complained to him about the whole experience. Don't know what had happened between them because my wife and I left to get out of this place.
(1)
John G.
The food here is okay. I only really come for the mini pizzas. The Buffalo chicken, Cheeseburger, and Favorite pizza are pretty good. They started skimping on the Ahi Poke app though. I remember it being more than enough, but now it's become a one person portion. The beer here is also ok. Their house brews are just ok. You can find better versions of each beer somewhere else. Even though it's not a house brew, Chimay Blue is the only real beer that makes my mouth water here. I'ts a good spot to watch games, so many TVs and there's that kind of huge one right over the bar.
(3)
kelly e.
I have been to BJ's on multiple occasions in different areas. This was the worst service I have ever had at any restaurant the I've been too. I have been in the industry for 14years and have a lot of patience but this one takes the cake!!! Danielle B in Newark was one of the worst servers I have ever had. We first waited for 5 minutes for anyone to say hello. I did appreciate that she came and said " I appreciate your patience". We had very little interaction with her and when our food came we had no silverware. We were half way through or meal before anyone checked on us..Good thing the food was good! I will give you that! When we first ordered we asked her to put in a to go order and when we were done she dropped the bill with no To go. I asked her about it and she did admit that she forgot! I appreciated her honesty and told us it would be 5 minutes. 25 minutes later she came back with our to go, no discount or even a sorry. All that was said was "I'll take your check" which we weren't ready to give. I, as a server understand that things happen, but it is my job to try to make sure the guest comes back. There was nothing she did that made us feel welcomed back or that she even wanted us to return,,,and we won't!!! YOURE SERVERS ARE TOO STRECHED AND CAN'T HANDLE THEIR SECTIONS!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE NEVER WRITTEN A YELP REVIEW IN MY LIFE BECUASE I FEEL THEY ONLY COME FROM ANGERY GUESTS..BUT I HOPE YOU WORK ON YOUR TRAINING AND GUEST SATTISFACTION. YOU ARE BETTER THEN THIS!!!
(1)
Sumit S.
Never came here without an reservation and always left with sweet drunken memories. Don't know why people have given negative reviews, but I have always got a sweet and charming waitress. Always come here for a celebration or weekend get together with friends. Never disappointed with food, drinks or service. Even if we didn't like anything, waitress are more than happy to replace it with new. Thumbs up to BJ's :)
(4)
Tuyet N.
This is not the place to try pasta. I had the shrimp scampi. The noodles were dry and the shrimp was bland. The server never asked us how our food was. I've worked in the service industry before so I still tipped over 20%. It's not the sever's fault the food was bad, but he should've asked about the food.
(1)
Ilana D.
Got take out 43 dollars for 2 pizzas and drove all the way from Hayward to get it. The pizza wasn't cooked all the way through raw and cold in the middle. All the toppings fell off when you tried to pick ul a slice from the cooked part. Barely any cheese to hold it on. Sad pizza very overpriced.
(1)
Kay A.
BJ's is always a winning choice. The menu has a large variety of food, sure to please anyone. They have tons of homemade beer. The desserts are amazing! My Favorite time to go is during lunch cause they have wicked good lunch specials. Dinner time gets VERY crowded, but is generally worth the wait. I love their Mediterrean pizza, salads, ahi tuna, pizookie, turkey cobb sandwich, and chili!
(4)
GuyFawkes S.
While driving home from work, I was craving some feticinni alfredo with broccoli and grilled chicken for dinner and maybe save some for lunch the next day. I didn't have the number to call ahead so I parked in the To Go parking spot and called the number posted. When someone answered, I said I wanted to order To Go. I was asked my name which I answered. I was asked two more times and I answered the same each time. I got annoyed, why wouldnt he believe me or was he confused that I already ordered and was here to pick-up? I waited for 35 minutes in my car with the air conditioner on which was not a problem. I saw how busy they were by all the people coming in and out of the restaurant. Once I received my food, I excitedly drove home to dine on my favorite meal from BJ's. I ate 30% of the meal and closed it up for tomorrow. A few hours later I got drowsy and nauseous. I vomited out the meal and tossed the leftovers in the garbage. I'm not sure if I want to return to this restaurant.
(2)
Kannan V.
Good find for me. hand-tossed Buffalo chicken pizza was just awesome! We ordered marsala chicken pasta but that wasnt great. The waitress was very polite and swapped our order without any questions. Great service! Jeremiah red Irish pale ale is a must try. I loved it!
(4)
Johnny G.
I have been to BJ's multiple times, but I always can't really find anything to order. Everything looks and sounds mediocre. And sure enough, everything also tastes mediocre. I have tried, Fish and Chips, pork roast sandwich, a variety of pizzas and pastas, but nothing really stands out. I do like the environment and it's a good place to have a drink with friends. Here is my biggest complaint. They do not accept reservation for party of 10 and under. What the heck. I am trying to give them business and they don't want it. Tips: - I really don't know what is good here, maybe you can give me some tips or suggestions by writing a reply or sending me a message. Haha. Overall: - Nothing special, probably will come back if friends are hanging out there.
(2)
Tony U.
Nice sports bar like environment. Excellent appetizers (especially the avocado roll and stuffed mushrooms). The Fish Tacos were nasty. Although I had a great time, how could an establishment muck up on fish tacos? It was the shell, it had to have been stale or overfried making the shell texture not pleasurable. Also, the calories of the food: ridiculous. Still fun place despite my few gripes. Service very good too.
The drinks are TOO sweet but everything else was excellent. Went to BJ's for happy hour. Had to wait in the bar to get seats so we had the $1 off cocktails and a Poke for appetizer. The poke was AMAZING!! it's not served in a glass but comes with these delicious garlicky chips. For entree, I got the new orleans jambalaya. It was SPICY, not authentic, but still tasty. Loved the atmosphere and our bartender. Our server seemed like he was high, and kept bothering us about the cheque. Not cool.
(4)
Deborah A.
This would have been a three star for me but I have to say waiting an hour after placing your order makes even the best of places lose points with me. We were seated right away and it was 1:30. We placed out orders and then waited. When we finally called the waiter over he said our meal would be right up there was a mistake in the type of bread they used for my friend's sandwich. I really think he should have come over and let us know there had been a delay and what it was caused from. My flat-bread pizza was nice but not warm and my friend's sandwich was luke warm, The bathroom was clean and well kept and I always find that refreshing. Menus were sticky and really should have been cleaned off. I feel the wait staff could handle the long waits a bit better.
(2)
Louisa L.
Try to avoid coming here with a big group of people.....because you won't get your food until you are hungry to death.... Food is just average, service is alright......but with the wait for food.....IT TAKES FOREVER! Even the bill took like 15 mins to come.....zzzZZzzzZZzzzz.... I like how rich their clam chowder is, but at the same time it's really salty. I've tried it a few times and most of the times it's very salty. Appetizers are usually nice. Lunch menu is just so-so. My co-worker voted their fish taco to be the best, may be i should give it a try next time!
(3)
Gelene Q.
I usually have a good experience at BJ's but me and my boyfriend's meal there last Saturday afternoon wasn't too pleasing. Arrived at 2 and got seated immediately. A very helpful worker greeted us but she noted that she wasn't our server. This woman took down our drink, appetizer, and entree order. 25 minutes later, me and boyfriend are wondering where our appetizers are because appetizers are fit to only take no longer than 10-15 minutes. 5 minutes after our 25 minute wait (so a total of 30 minute waiting time) our appetizer and our entree are served at the same time. We ask if appetizers usually take this long and the woman (neither our server or the woman who took down our order) said that our appetizer and entree were noted to come out together rather than separately. This news came to me as bizarre since we didn't ask for the two dishes to come out together. Despite the food coming out together than separately, it tasted great. We got the buffalo wings as an appetizer and a deep dish pizza as the entree. Finally, our intended server checks on us and I ask for ranch for our deep-dish pizza. Took another 15 minutes for it. Half way through our meal, my boyfriend and I needed a refill on our drinks. At least a dozen workers walked passed us but didn't bother to refill our empty glasses that were sitting at the edge of the table in clear sight. Enough was enough and my boyfriend took our two glasses and went up to someone to ask them to refill our drinks. We were half way through our meal and I decided that we should order our pizookie now in case it took long but we were never able to get a hold of our server nor the attention of a worker walking right past us. We probably waited longer to get the attention of a worker to order than waiting for the actual dessert. All in all, food was great but customer service was horrible. Throughout our meal, we didn't know who our server was, our appetizer came the same time as our entree even though we didn't ask them to come together, and it took forever to get the attention of a worker for refills and ordering dessert. I know how it is in the restaurant business because I'm a server in a restaurant myself. The only thing I got from this meal at BJ's was what not to do when I work.
(2)
Veronica A.
In reading the reviews, we came here not expecting very much...and we were pleasantly surprised! Came here for lunch and we got here at around 11:30 which was good because around noon it started to get packed. Courtney was our waitress and she was great! She was friendly, came to check on us, and brought our food out in a timely manner. We noticed she didn't write down our orders and she mentioned she's been a waitress for 5 years. After having a very horrible experience with a waitress at ANOTHER restaurant which I will not mention here, we were so happy that we found a wonderful waitress that took care of us and we were able to enjoy our lunch without stressing out about bad service. Avocado eggrolls- delicious Chicken wings- very good Pomegrante Margarita-strong and good Parmessan crusted chicken-it was ok Jalapeno burger-very tasty, loved the fried jalapenos We ordered some stuff to go and that took a long time, but it was probably because the placed was packed to the gills. Will def come back.
(5)
Kimberly L.
Came here on July 4th. There was a bit of a wait. I thought the quality of their food would be the same as their San Mateo location, but it was not. I go to their San Mateo location often for lunch and they are always on point. This location seems to be lacking on service. Also the food was just alright.
(2)
Maynard M.
I've had BJ's before (mind outta the gutter) and I loved it, jk I didn't think much of it. I thought their food was too starchy and the closest one was in South San Jose. I still didn't bother to check it out even though they opened one by my place. The only reason I checked it out was all the FB posts of the pazookie. Pros -pazookies -good selection of beers -lettuce wraps -clean Cons -wait time, place gets really packed. I guess Fremont loves their BJ's -doughy pizza -happy hour aint really happy hour with their limited specials and only discount like a buck off drinks
(4)
Sunil R.
Woohoo!! This place is legit and my new favorite American food, sports bar in the East Bay. Very nicely done, the set up and colors remind me of P.F Changs. The service was great, friendly and prompt. The drinks were very good too, from the mojitos to the martinis. The food was excellent and I liked everything we tried. The flatbreads, the deep dish pizza and the parmesan crusted chicken were delish. Dessert with the cookies and ice cream were yummy. Yes, the location is a little strange but I will be back.
(4)
Mina H.
Ordered a pizza and they messed it up twice! It was a standard "veggie" pizza - asked to hold the olives. How hard can that be? Waitress was clueless! But the manager did come over to apologize, and offer a new pizza. This is a great restaurant but if they keep this up, they're going to go down quickly!
(2)
Grace Y.
Every single thing I've had here has been absolutely delish! I would probably eat here more if: 1. It was closer to me. 2. If the wait wasn't absolutely ridiculous at all times. 3. If they took reservations seriously, instead of whatever list they do that doesn't save you any time but makes you feel like you were saved a spot. 4. Their service was reasonable...even below average would be fine...but it's horribly slow and they forget everything so if you're picky, you're kind of out of luck. 5. Their to-go wasn't so slow and they stopped forgetting things all the time and then tried to give me ice cream to make up for their mistake when I catch it. 6.Cheaper food. Food is on the pricier side for this type of chain joint. You can definitely eat cheap here if you share. 7. If it wasn't so crowded and loud. There's nowhere to stand if you're waiting, and the bar area is always full. Also, there's always a birthday celebration or two and they get kind of crazy sometimes. The food is delicious, so I will be back to stuff my face.
(3)
Angelica P.
Been here twice with my brother. The only reason why we came here is because this is one of the few places open in our area when he gets off work (10:30pm). First time we came around 11pm. We didn't realize that the dining room closes at 11pm and the only place we can sit is at the bar. Then, we found out that the only thing you can order after 11pm is appetizers and pizzas. The first time we came we were frustrated that none of this was mentioned on their website. So, we just ordered a mini pepperoni and had it to-go. We brought a 5 year old with us so we didn't want to sit by the bar. The second time we came was a little better since we knew what to expect. This time it was just me and my brother so we sat down and ordered an appetizer combo and a mini Mediterranean to share. The service was ok and the food was ok. The food wasn't bad....it was just blah. Nothing stood out for my taste buds..but it was edible.
(2)
Katherine M.
Went here with a group of friends. This was my first time at BJs and I am definitely a fan. There are all kinds of TVs throughout the restaurant and it was very busy. If you are looking for a quiet little restaurant, this is not the place for you, but if you are looking for a lively restaurant, here you go. We ordered our lunch and it was served quickly. The portions were a good size. We decided to split dessert and had Pazzokis. These were to die for. Next time, I won't finish my lunch and save more room. The Peanut Butter cookie with chocolate ice was my favorite. I will definitely be back.
(4)
Oscar H.
Been to a couple BJ's, including this one when it first opened, but usually just for beers. This time I actually tried some of the food. We waited about half an hour to be seated. The place was packed and noisy, but not too crazy. Started off with a glass of Jeremiah Red. No need to say anything here, their beers are always on point and Jeremiah Red is my brew of choice. For appetizers, we ordered the Spinach Stuffed Mushrooms and 2 Mini Chicken Tacos. Both were good, but the stuffed mushrooms stole the show. Definitely recommend those to start your dinner right. Then I didn't really want anything too big so I had the Grilled Chicken Pesto Flatbread Pizza. It was alright. For some reason I enjoyed the first two dishes more. Although the wait was kinda long I wouldn't mind coming back to try some other food on another occassion.
(4)
Raven B.
I went here when it first opened and I wasn't really impressed, but my visit on 2/11/12 sealed the deal for me. My waiter was Jon-Paul and he was very slow helping my group although barely anybody was in the restaurant. It was 10PM and the place wasn't even 1/4 filled. When he was serving us, he kept putting his arm (and later his ARMPIT) in my face instead of finding an easier way to hand us our food/drinks. I found that really disrespectful because a few times he even brushed my bangs and not once did he apologize. Also, I had a question about the check and later when we left, we heard him talking bad about our group to the security guy. The food was OK, but the service makes it not worth coming back.
(1)
Briggitte L.
My daughter and I went to BJs with a friend a couple of weeks ago. It was an overall good experience. My daughter ordered the standard chicken tenders & french fries (hard to mess that up). I ordered a new fish dish. It was so bland that I cannot even remember what it was. My friend ordered a salad and she liked it. When we first arrived we had a friendly, energetic server. He was very attentive. But he went on break before we got our meal and his replacement had the personality of a rock. She barely spoke above a whisper. A couple of times my friend and I had to ask each other what she'd said. She also was not nearly as attentive as the male server. She pretty much ignored us after we received our entree. We had to hunt her down to order dessert. The cookie was delicious as always. My daughter thought that her entire meal was awesome. My friend seemed to like her meal better than I did too. One more thing, I wish the waiters at BJ's would bring fresh glasses for refills instead of taking the glass that the customer is using. It is highly likely that they will mix up glasses as they refill in the kitchen and you will end up with someone else's glass.
(2)
Steve H.
Most BJ's are pleasant. However, this one in particular lacks finesse. Put a little bit of effort in it please. You know that was coming, pause. Although there's a gang of people stopping by for a quickie during lunch, the wait is minimal since there's a lot of hands on the job ready to service you. My cousin and I shared the Avocado Eggrolls, Grilled Chicken Club with a cup of Clam Chowder, and a Pina Colada. Avocado Eggrolls - Crispy tubes stuffed deep with avocado. The sweet, sticky sauce on the side plays nicely with the eggrolls. Grilled Chicken Club - Moist, succulent chicken breast topped with crispy bacon and smothered in a creamy garlic mayo. Arousing to the tastebuds. The shoestring fries that go with this dish were titillating. Clam Chowder - Slurping goodness but overly salty. Pina Colada - If you want to black out and not remember how you ended up in a stranger's bed then drink a few of these. Tasted nothing but liquor. Don't expect a wild, mind blowing experience. This place is known to have it's up and downs. Stick with the beers and pizookie and you'll come out on top.
(3)
Kathy C.
4 stars for the pizookie - you can't go wrong with any flavor! Overall, food is solid, nothing great. Hubby consistently orders the jambalaya which is good. My aunt likes this restaurant so we go here at least once a year for either Easter, Mother's Day or her birthday - good for family gatherings!
(4)
Michelle B.
Went for dinner with my husband the other night. Our wait time for a table was about 15 minutes, not bad. Ordered soup/salad and dinner. Dinner came after about 30-40 minutes. The shrimp skewer my husband ordered was overcooked (he ordered two and they only brought one-had to cook that and bring it separately later) and our soup and salad came AFTER our dinner. Really? By the time my husband ate his soup it was cold. Mind you, we had to ask the person who brought our dinner (not our waiter) where our salad and soup were...Then the manager came over and apologized but did nothing with our bill other than to say sorry. We have been to the BJ's in Dublin and the food/atmosphere/service was very good, so we thought we would try the one in Fremont. We will spend our $$ somewhere else. Food was ok but not good enought to go back.
(2)
Eddie M.
it was so crowded and the menu is not for us. Husband didn't like the beer, and he is a brewer so we wont be back. Tables really close and crowded and noisy and good for young people I guess
(1)
Carina R.
BJ's is me and the hubster's go-to place when we can't think of anywhere interesting to go to eat. It's usually pretty lively, there's beer, and decent food. That's really all we want in a place to chill at on a Friday after a long week at work. The wait is usually at least 30 minutes (sometimes an hour), but it's not that bad because we usually go to the bar and have a few beers before we get seated. Sometimes we'll get lucky and we're able to sit at the bar or at the bar tables for a while before, too. Sometimes not - the bar can be really crowded. The beers BJ's has on tap are pretty good. And if you don't like their beers they always have outside beers on tap and beers in the bottle. Their mixed drinks are pretty good, too. There's something for everyone when it comes to drinks. Their food is hit or miss. The apps are pretty good. Salads are too. I usually get the pizza and that's always delicious. But some of their entrees are either really good or just so-so. I would stick to the burgers and sandwiches. Everything else, to me, has always been not that good. Every time I get something other than the pizza or a salad - like a baked potato, chicken, fish, etc. I have been let down. I usually regret ordering that and think I should have gotten the pizza like I usually do. Their service is so-so as well. Its hit or miss. You either get someone who is super on it or someone who ignores you for most of the time. BJ's is alright. Not the best, but pretty darn good.
(3)
Paula O.
Went on a Tuesday night with the BF. He had a pizza (their combo one) and i thought it was pretty good. I had the Grilled Pork with potatoes and green beans. It was one of their healthy items under 500 calories I think. I thought it was pretty tasty. We will definitely go again.
(4)
Brett P.
Grabbing dinner and pazookies with friends. The great white is super yum! Pazookie platter is the best!
(4)
Alan D.
Okay, so I ate at this place yesterday with my fellow Target Interns and it was a great meal! We had straw fries (delicious!) and these kettle chips with parmesan cheese it was awesome and amazing! I chose to eat the Cajun pasta which was spiced just right and had the right kick... OH and for once my chicken wasn't dry as a desert! But the reason why I really give this place 5 stars is because of the team they have here. I accidentally left my iPod touch on the chair after I finished eating (my dumb mistake) and realized it was missing but I didn't know where I left it! So began my journey of calling every place that I had been to and receiving a no answer and finally just deciding to call them this morning and bam! There it is! So I'm just glad that their team actually took the time to actually place it in the lost and found rather than taking it themselves... I've encountered that incident before it's not fun. So if you ever lose anything... lose it here, the team will take care of you!
(5)
LPthang S.
I had a very horrible experience on Saint Patrick's Day. I ordered a pizza with out onions and it came out 45 minutes later with everything on it. Our waitress was very apologetic about it because she had the correct order. So, she sent it back to be corrected and it still came out wrong. So, I spoke with the manager and she had a nasty attitude. She said,' she would comp us half off since half was wrong! lol That is so crazy, and walked off. Thanks to the head chief who came and apologized with a gift card and wanted us to give them a second chance but, I must say ill pass...
(1)
Wil G.
Went there for some pizza and brews with my brother. We called in to put our names in on the way, we got there and was seated at a table within a few minutes (off peak) the waiter was extremely polite! beyond the norm, which was great and the beer and pizza was great, never rushed us and had a few refills, I would come back again, compared to the one in Dublin.
(4)
Amy J.
This is the ONLY thing in this abandoned shopping center. They do have a good happy hour though I will admit. You can get half off a mini deep dish pizza from 3pm-7pm (I think those are the hours I could be wrong) or $2 off any appetizer. There might be a deal on the beers but I'm not sure. You can also get a free birthday sized Pizookie if you sign up for their email list. Not bad. The prices are ok. I think it's on par with most other chain restaurants. One thing I noticed this time around was there was an odd smell near the bar. It smelled like rotten cheese which made me think of going to a different location next time around. Maybe it was what the people behind me ordered, but it didn't make for a pleasant experience. Oh well, I got my food for a decent rate and a free dessert - I can't complain. Our servers were also really nice and attentive.
(3)
meshell c.
If I could rate the service alone, it would only deserve ONE star. The waitress repeatedly forgets to bring us our things. My brother had to wait for his beer the longest. She had to be constantly reminded about the food (not bringing the fries). Then she forgets to add avocado on one of the burgers. At the end, she doesn't even asks if we wanted anything else and just handed us our bill...umm, actually, we wanted dessert! Anyways, the service was horrible, and then the manager came at the end to apologize for the wrong order and offered to have avocados added when we were already done w/ the meal. Pointless! The food was as expected...the California burger was somewhat bland. i had the Roast Turkey club and it was good. The classic burger was fine. My nephew had the Mac n Cheese which he thoroughly enjoyed. The place had plenty of TV's around so that was good to catch up on sports, but not enough for me to be entertained when I'm constantly annoyed by the horrible service.
(2)
Aishwarya A.
Best beginnings is good, liked the santa fe chicken
(4)
Linh N.
So my friends and I came here last night for a secret santa exchange and we normally go to restaurants in big groups. Last night was the longest wait I ever had at any restaurant: approx 2 and a half hours. We were talking about going to another restaurant but since they gave us our estimated wait time as one and a half hour we decided to wait it out. In hindsight, we would've gone to another restaurant if we knew we were going to wait that long. There was a lot of confusion as to where they were going to seat us. After waiting for that long, they were still about to seat our group separately. We finally all got a table together in the end after all the confusion though. Be warned, DO NOT WEAR HIGH HEELS THERE UNLESS YOU LIKE FALLING. The floors there are incredibly slippery and dangerous to women with stilettos. I needed my friend to walk me around just to risk not injuring myself. After the long wait, my friends and I finally received our food but after digging in we decided that the wait was not nearly worth it. I got the angel hair toscana and it was just an okay dish, the noodles were bland. My friend ordered the tilapia and she wasn't really satisfied with her dish either. The only thing that anyone really liked that evening were the pazookis. Even the pazookis were hard to order because the waitresses and waiters barely paid attention to us and never cared to check up on us; it was nearly impossible to to get their attention. There also seems to be a lack of communication between the waiters since we got two pazookis when we only ordered one; we took the extra one anyways though. Summary: my friends and I should've gone to olive garden instead.
(2)
Jo-Ann G.
We celebrated our twin daughters baptism here last 4/28th. We have about 80 guests and everything was just perfect. The service was excellent. The manager and servers that day were very attentive, all the drinks were served and refilled quickly. They made sure that we didn't ran out of food; even towards the end, they kept sending out more appetizers that most of our guests took some home. They also let us use an extra long table for our own cake, cookies & candy bar; and set up our projector too. Thank you for the excellent service, we'll definitely do another special event in the future.
(5)
Roopali S.
Where do I begin. After a long wait I called ahead to be informed that there is no option to reserve seat for three or more persons in advance and i was conveniently added in call ahead sheet or list or whatever that is supposed to be. It was my husband's birthday so I asked them to inform the server to add that in as well. I was told that the request was considered but you need to again inform when you walk-in. I was like OK! Come evening my husband and I with our child check in and are told that unfortunately we were never added on the call ahead list so now you have to wait like all others. On top of that the server we got couldn't follow an ounce of English and brought food in like super late. Finally the surprise never happened I went and asked the manager and he says will take care of it again I wait patiently requesting my husband to sit at the table one way or the other nothing happened. I paid the check and expressed my disappointment to the manager on the way out he didn't seem to give rat's ass. Well so much for loving BJ's. I visited the one in Cupertino so much practically did a project on them at school. Now I feel some other deserving restaurant could have had been my subject of observation. Well never mind I for one am never going back to others who want to venture out all I say is good luck! Manager manager wake up. This action and mismanagement of yours will bite you someday in you know where! Karma is a bitch!
(1)
D Y.
this time we had: 1. crispy calamari - quite good. it came with both marinara and ranch sauce 2. maui glazed porkchop with greens and potatoes - quite good too 3. barbeque bison burger with slaw - quite good too 4. sparkling raspberry drink - decent.
(5)
Mai C.
I've been to this place a number of times, and it's always the same. The food is not bad, but the service is slow. We had to wait more than 15 minutes for anything and it took a while for our server to come around for us to order anything else. I had to ASK for a refill of my raspberry iced tea. It sounds stupid but I'm used to servers just refilling it before I ask. Overall, the food was good. The service just needs help.
(3)
Farah J.
Great place! BUT CALL AHEAD! IT TENDS TO BE 45 MIN WAIT FOR 2! OUTRAGEOUS.
(5)
Trung N.
A very inviting and cozy environment that this location has. The decor is relaxed, and the service is above average compared to similar restaurants. Friendly service for sure, my group and I didn't have any problems with our waiter as he made sure we were taken care of. The food is delicious and is consistent with the other BJ's chains around. Definitely love their avocado egg rolls... and their root beer.. oh yes... it is a yummy, tasty non-alcoholic choice for a drink.
(4)
Sudhakar K.
Except for the long waits, this place is the best place (probably the only one) that stays open late night in the Fremont area. I love their Jermiah !
(4)
Nancy T.
I've been here twice, once for their pizookie which was really yummy and the second time I went with my boyfriend for dinner. For appetizers I had the stuff spinach mushrooms which were really tasty! Unfortunately when I got to the main course.. I was very disappointed. I ordered the shrimp scampi and it had no flavor. The garlic bread was the only thing with flavor that was on that plate.. It was pretty much a plate full of pasta and bread crumbs with no flavor.. There was a good amount of shrimp in it, the only plus.. My boyfriend got one of the pizza's which wasn't bad but when he asked our waiter for parmesan cheese for his pizza.. the waiter never brought it. Overall my experience was not so good.. may come back to try something else or just for the pizookie. 3 stars for the stuffed mushrooms and the pizookie.
(3)
Lucy D.
BJ's Restaurant Brewhouse combines new American cuisines with several other different cultures. They are known for there beers and there appetizers are simple delicious. If its your birthday they give you a free piziooke. Pros Atmosphere: The area itself is large and open so you don't feel at all cramped inside a restaurant. The perimeter of the restaurant is surrounded by flat screen tv's showing sport shows to give it a sports bar feel. The added decorations and coloration of the restaurant adds a nice touch as well. Food: The food tasted pretty good with a large variety to choose from. They also have a large selection of alcoholic drinks as well to go nicely with an appetizer. Birthdays: They give you a free pazooki on your birthday so come by if you want something free for your birthday. Parking: The parking for this place is huge so parking is simple. Location: its located near other shopping strips and food area so a prime place to go grab food and do a little shopping as well. Cons Crowded: It gets pretty crowded here during prime time around 7:00 PM. Wait time is usually 30 to 45 minutes during peak hours. Price: The pricing of the food seems a little off. The quality of the food compared to the price your paying for it doesn't seem to add up. The food is good but not necessarily worth the price. Overall this BJ's on Mowry is a nice place to dine out. The large parking with good food quality is great. Come before the peak hours to avoid the crowd and you'll find it a pretty good spot to dine out.
(4)
Danielle S.
Surprised to see that there was a wait on a Thursday evening, but we were still seated pretty quickly. We had great food and great beer!! But the best part of the night was are great waitress Shantay !! She made our night great!! She had made sure were were happy and our drinks were always full !! She went out of her way to have a great conversation with us even thought it was a pretty busy night !! Ask for Shantay if you want to have a wonderful experience !!
(5)
Karen L.
The first time at this place was awesome for me. I loved the decor, atmosphere, food, and everything actually surprised me. We had the best beginnings appetizer combo, and wow the avocado rolls were really good! The spinach dip was quite enjoyable as well, it was made just right. We had quite a few people so we shared a large deep dish pizza consisting of bj's cheeseburger/bacon and Mediterranean. The toppings were generous and the pizza dough was thick and fluffy. 2nd visit here was such a disappointment considering the last good experience. Everything was over oily and over done. The avocado rolls weren't as fresh as the first time and the consistency was very mushy, The waiter who served us was not even mentally there. We asked for half veggie and half bj's favorite, and we pretty much just got bj's favorite with minimal toppings. What the hell happened?? Then we asked him, "didn't we get half veggie?" He then comes by and says, hey well look at this half it has less meat on it so it's pretty much your vegetarian slice right here! WOW, wtf... wrong response! I was pretty annoyed after this visit, but I still believe that this place has potential. So perhaps the next time, (third time) will be the charm!
(3)
Reina A.
I love BJs! Their portions are large. Great atmosphere and food. Their drinks are delicious! And oh goodness, the pazookies are to die for! Especially the Oreo pazookies! My fave dish is their crispy chicken salad! Only 4 stars because they took away some of my fave mixed drinks from their menu :(
(4)
D C.
My friends & lost our jobs on March 26, when NUMMI closed. We been having monthly reunions every months since then and BJ's is the only restaurant that we been to twice, has a nice bar, the service and food is good. Plus the price is right for us, since we're all living on unemployment. I really like this place but don't know if we can afford to come here once our unemployment runs out!
(4)
Michele M.
I have always enjoyed the food and service at BJ's. Everything we have tried has been delicious and fresh and very filling. Recently, we signed up for a fundraising night to promote our 3rd Pancreatic Cancer walk in Fremont, and had a lot of trouble having them fulfill their end. The date we had secured came and went and we had to end up rescheduling. My family and I decided to visit last Sat to get it all straightened out and we met with Tom Aragon, the general manager. Very nice gentleman. He apologized for the confusion and assured us he will ensure it is all fulfilled this time. We had lunch as well and they took great care of us. I should note that last year they did not have the fundraiser program but had donated a gift card for our raffle and we were very touched by their generosity as most of the places we asked did not even give us the consideration of a phone call saying no thank you. Overall, I am impressed by their concern and willingness to participate in community events. In this day and age, it speaks volumes about a company to care enough to support the people in their communities. They have earned a soft spot in my heart and I will advocate for them going forward. Thanks BJ's!!!
(4)
Mike H.
Food OK. Service OK. Beer excellent selection. Prices good. -2 stars because it is always crowded.
(3)
Kalvin C.
I went here with fellow yelper Jowin C. and I have to agree that their deep dish pizza, (The BJ's favorite) is to die for. Their root beer is pretty good too, not to mention they are pretty prompt on the refills so you can keep on chuggin' . It may be a little pricey, but hey theres parking and the foods awesome so its worth the extra couple of dollars here and there.
(5)
Kim R.
The food here is either a hit or a miss depending on what you order. I had the chicken sandwich here, it wasn't the greatest. I use to like the pizza here, but its gone downhill on taste its very doughy, thick and not enough cheese & sauce. Their pastas on the other hand is pretty good so far. The margarita I ordered was really strong here, not like TGIF where they skim on the alcohol and pour mostly sweet&sour. I've ordered this one drink twice on different days and they were completely different in taste, not good. Consistency is very important especially if you want the customer to order it again. It's opened late and serves all sorts of beer. Parking is typically easy to find.
(3)
Amanda R.
Pizza and beer at its best!!! Definitely a favorite!
(5)
California R.
I ordered take out but the food here was good. I ordered the ribs and chicken combo and man it was worth it. I mean my boss did offer lunch to hey, good hard or home right? The plate that came in was huge and filled with bbq sauce the way I like it. Id go back for take out again.
(3)
Sarah S.
Oh just a typical friday night! What to do? Where to start? We decide on BJ's. Start our evening with a couple cocktails and some fine dining. Foodwise, BJ's generally does not disappoint. On this particular evening, I seem to remember there being an hour wait and my boyfriend and I wanting to kill some time in the bar as we daydreamed about delicious avocado rolls and pizookies. I stood looking for a table and my bf went to round up some drinks for us, a few moments later I hear my name being called and look over to see my bf motioning for my attention, I assume they wanted to check my id, I understand, I get it, I am 24 years old and look about 19 or 20. I obliged and walked over, ID in hand. The stupid bitch of a bartender says snootily "we need the real ID, not the fake one." She followed the comment with what can only be described as a half-assed, watered down witch cackle. I was taken aback, and responded with an "oh." I've never even had a fake ID, and what the fuck is up with people who are the same age as me criticizing my age? Bullshit. What a stupid bitch. Food was delicious as ever, and we were seated shortly after that incident. Service was fine. If I was reviewing based on that experience alone, I'd give it one star. But because the food is delicious, I'll give it three. Still waiting to find a BJs that has all the components of fine dining, they have it all completely down except for the staff. Stupid cow!
(3)
Khloe B.
Same great service as always, but I tried two dishes that I'd like to write about. Last week I tried the balsamic glazed chicken ($10.95) and I wouldn't recommend that to others, unless you like your chicken well done. I found the portion to be a bit smaller than the other dishes, but it would fulfill an average appetite like mine. It is a bit on the healthier side with lean grilled chicken under a bed of greens. The only thing a little unhealthy (meaning DELISH!) in this dish is the white cheddar mash. Today I tried the parmesan crusted chicken ($11.95) because two different people told me I had to try it. The two large chicken breasts were pan-fried to perfection with this lemon butter sauce which I ordered on the side. I had steamed broccoli and white cheddar mash on the side. This was awesome and could only finish one chicken breast and the broccoli--huge portions! The sauce was worth the 12 bucks alone--but be warned, it IS a butter based sauce, so try no to go overboard! Both times I came here I had to really control my appetite because I am head over heels in love with their cajun chicken pasta--it sucks to be on a low-carb diet! Once again, it is IMPERATIVE that you request a table in Joanna's, Arthur's, or Jackie's section. These three are the best servers BJ's could ever hope for--kind, funny, not too chatty, quick, and overall awesome! Final Verdict: My low carb diet has limited my choice of food, denying my tummy of carbs puts me in a bad mood. Cue BJ's Brewery, because they can't do any wrong, they're vast selection makes me want to break out in song!
(4)
Colin P.
Food was good. Took awhile to be seated for a Saturday night. Food service a bit slow. But manager was very accommodating.
(3)
Deirdre P.
BJ's Restaurant has a good selection of food, great drinks and good TVs for game watching. This is a great place for large groups to meet up.
(4)
Joe Y.
The latest of this national chain (of what I call the Applebees of Brewery restaurants) opened in Newark recently. The food is what is to be expected. Burgers, chicken sandwiches, pasta, salads, make your own topping pizzas, and fish tacos. I had the SPECIALTY CALZONE: BJ's classic pizza dough stuffed with a rich, creamy mixture of spinach and artichoke hearts, cream cheese and mozzarella. Oven-baked and topped with a bruschetta medley. I've had better at Pizza Hut for half the price. What I really came to try was the beer. I'm a beer snob. I had BJ'S Jeremiah Red: An Irish-style red ale with the full-bodied richness of an English old ale. Brewed with a secret blend of five imported specialty malts. Not too hoppy in order to emphasize the complex malt flavor and fruity aroma. It is an excellent example of a mass produced brewery red. Hard to find this style of beer available year round in small micro-breweries. I also tried the IPA, but have had much better at the local brewery in Fremont. All in all, I thought the service was acceptable, bartenders actually could pour beer, and the atmosphere was typical of their other locations. If I want a quick beer while in the area, I might stop by again. Just skip the food. There is better at Denny's across the freeway.
(2)
Degustator J.
One of those wickedly spacious, almost "too popular" for its own good places - sometimes wait is over an hour - not because they are that busy, but because their staff is a little on the slow side. Food is pretty awesome, reasonably priced, well made and of good variety. Beer is drinkable - standard middle of the road micro brew variety. Kids food is cheap and portions are large. Huge TV screens everywhere, great place to catch a game with buddies if you arent trying to actually hear the game and rather focus more on the friends, the appetizers (wings) and brews. Loud nostalgic tunes from the 80s - yay! Much better deal than the Red Robins across the street - definitely kicking their ass.
(4)
Lynn C.
So my friends and I decided to go to BJ's for my birthday. The wait wasn't too long but our waitress on the other hand, totally disappeared after taking our order. When we asked this other waiter who came to help us, he said he'll be the one helping us since our waitress went on break WITHOUT telling us. Anyways, this new waiter made everything better. He was funny and nice. Overall an okay experience.
(4)
Michelle D.
this place was cool for the most part. i agree with noel that the parking is horrific and needs attention. be careful to not drive around the parking lot @ night while tipsy, for you may accidentally run into an unsuspecting curb. lol. the food, however, was very good and was a great lunch buy. mmmm
(3)
RdWin G.
called to see if they took reservations..."Corrine" answered the phone in a manner that conveyed I was interrupting her! Guess I'll see how the food & service will be...it'll be my first time there...their "first" impression isn't so great...we'll see
(2)
jen r.
this review is merely on the Happy Hour... never again. their HH deals are horrible.... $1 off beer? there's gotta be better deals in the area! unless you're there specifically for the pizookie, food is largely forgettable. we even made a mistake of ordering their ahi poke and it was tuna mush... i'm still expecting for the food poisoning to commence. fried calamari was ok. i've had way better pizzas. what bugged me the most was the sucky service during HH. we walked in at 4:30pm and the main dining area was completely empty and the bar area was maybe a third full of other HH'ers. it took forever and a day to get our food. then when we were done, it took our server 20 mins after she said "i'll get your bill right NOW" to actually give us our bill. bar area wasn't even all that busy, so i didn't get what the hold up was all about. nevertheless... major fail!
(1)
Alicia K.
BJ'S IN FREMONT BLOWS!! I used to frequent BJ's while living in Los Angeles County and it was my favorite cheap eat with good beer, decent service, and tons of sports on many TV's. My best friend and I were on our way to Red Robin yesterday and saw BJ's in Fremont and were excited to go there instead...to our dismay. There was ONE game playing on ALL screens??? Ok, whatever, it was the football game but I'd rather see a variety of sports. Our experience at the Fremont location was so horrible I'm tempted to stand in the parking lot and warn customers before getting to the door. I don't expect much from a joint like this so to taking time to write a long review on a brewery... tells you just how bad it is! We sat in the bar at a six top and there were tons of open seats in the bar and throughout the entire restaurant. We sat and watched over 10 (yes I was counting) employees cruise right by us, talk at the terminals, chat at the kitchen entry doors for 15 minutes until we were finally rudely greeted with menus that were tossed in front of us. 10 minutes after that our server returned and said, "Can I get you something to drink?" After 25 minutes you can get us a lot more than something to drink...you should've at least brought out some water. We were very polite though so she had no clue we were frustrated. We placed our order and we were splitting two entrees so the waitress suggested a particular burger they're known for...so I ordered it. We ordered rasberry lambic's and the server didn't know what we were talking about at all?? They have a total of 3 ciders on the menu...you'd think they'd know 'em...guess not. After she continued speaking it was obvious that she's not the sharpest tool in the shed...lol. Our salads were brought out in about 10 minutes (35 minutes seated and still no water, no drinks, no silverware) and I sware to you...they tasted like dirt...they were just regular side salads but I don't know if the lettuce wasn't washed or what but it was gross not to mention that the bleu cheese dressing was so runny it ran right off of the dirty lettuce and carrots. So we were quick to put those aside with our fork and napkins left in them. Then our drinks were FINALLY brought out without water...after food had been served...after sitting without silverware and salads in front of us. The salad plates sat on our table in front of us until the end. Then our food was brought out. The best employee was the food runner...she was 10x's better than our server...hell, she was our server...we wanted to tip her alone...hahaha. The menu item that the ding bat waitress suggested and that I ordered is not what I received. I guess her stupid self decided to order something else????? We asked for water but never got any, we saw our server go to every table around us and I would have liked to send back whatever it is that I got but no one ever came around to do so. I ate the 1/2 of my friends meal and left my plate sitting hoping to tell our server. She never came. We went to the bar to replenish our drinks since the server was no where to be found and when we ordered rasberry lambic's, the EXACT same thing we just ordered and that is on TAP, the bartender didn't know what we were talking about...we had to point it out to him...WOW!! Are you kidding me? He also didn't know how to transfer the ticket to our table which was dead center of the bar. The server finally came around and we asked for the check. She left the four dirty plates and six glasses on the table and had the check back to us in 10 seconds....dead serious. We didn't see her the entire meal but back in 10 seconds with our check. The fastest service we received was our check to get us out of there...what a welcoming warm feeling...hahaha. Remember on pretty woman when Julia Roberts goes back the boutique and asks the saleswoman, "Do you work on commission?....BIG MISTAKE!" hahaha...that's what I felt like telling her. My best friend and I are HUGE tippers as we appreciate the fact that serving is hard work and they work for tips as they make minimum wage. My best friend asked for the check and the check was set in front of me. I immediately handed it to my friend in front of the waitress and she placed her credit card and gave it back. She processed the credit card in under one minute and again placed it in front of me...wtf!!?? I wrote a lengthy comment on the back of the credit card receipt and we left her $1.51 as an insult...hahaha...I can't remember the last time we did that....it's been a long time and we eat out a lot and although we've had bad service this extreme combination of customer abuse was unacceptable!! It's sad really because I really liked BJ's and we were so excited seeing one close by...oh well...all I can say is DO NOT GO TO THE FREMONT LOCATION! No one should have to pay for that type of utter disregard in a service oriented business...WOW! BOOOOOOOO BJ's!!!
(1)
Andy M.
Extremely disappointed with staff attitude and service. Big NO although I am BJ's fan. I'd stick to elephant bar or some other joints. I almost see arrogance in every staff member including manager which is weird.
(1)
Liu H.
4/5 stars. Not much to say. Just wanted to change the rating.
(4)
Ru R.
Good place to go when you got no other ideas. Food is okay, nothing exciting but the pizza there is pretty damn good. Plenty of parking and the bar is good jus a little costly compared to other spots. Never had any bad staff serve me when I was there either.
(3)
DANNY B.
I went to this place with the impression that the food was great and to my surprise ----IT WAS... I ate the BBQ Pulled Pork Sandwich and I have to say it was one of the best sandwiches i have ever eaten.. A week later I went to the BJ'S in Concord and i ate the same thing and to my surprise it was the worse sandwich ever so i guess I will stick to the one in Newark.
(5)
Jennifer H.
Yes, this IS a chain but it's my favorite chain. I typically go to 2 different locations. This is one of them but I'll review both locations on this post. Despite how many times my high school friends and I have been here, we still come back for the following reasons: 1. Even though the wait takes a long time, we can always chill at the bar. 2. The atmosphere is great. 3. One time we happened to catch happy hour during the FInal Four. Mini pizzas are only $5 and some drinks half off. 4. I really like their pizzas. 5. The other food is good too. 6. I never had bad service no matter which location. 7. My boyfriend and I don't have ESPN so we've been going to BJs to watch MNF. TVs on every corner and wall. 8. MNF is awesome there because everyone is into the game and it just adds to the atmosphere. (Plus, I believe MNF is during happy hour). 9. The beers are really good. My favorite is the Jeramiah Red (sp?) There must be something in the beer because everytime I come, I get buzzed pretty quick (like after 1/2). It's a great feeling. The other drinks are really tasty too. 10. Everytime I come, it's like a party. We always have fun. The food is satisfyingly perfect for when you want to drink.
(4)
Cheryl B.
YUM! Just got back from a quick lunch here and BJ's still hadn't let me down. Where else can you get a tasty wedge salad and mini 1-topping pizza for $5.95? I looove me some pan pizza! B had the crisp chicken salad (tasty), and I tried a cup of their clam chowder (also very good!). Good deal. Our server was also very nice and checked on us often. I thought my strawberry lemonade was a little too sweet, but who cares - I enjoyed my lunch and wish I had eaten there for dinner last night instead of the crappy Applebee's down the street.
(4)
Diana C.
2.5 stars. went there last night (Wednesday night, around 830PM). party of 2. no wait on the table. however, the waiteress wasn't exactly friendly. she didn't even look at us when she was taking orders. we had no utensils when the food arrived. dropped off the bill even when i was still trying to finish my food (i was working hard trying to finish, not just sitting there chit chatting). took her forever to come back for the credit card. i don't know if it was just this waitress, but i had the same experience a few months back.i just thought i was unlucky. food was OK. probably won't go back until i run out of places to eat and forgot how service kinda suck here.
(2)
Seb. M.
The last time I visited BJ's was for a get together. Service was good. I think we changed tables about 3 times, and the servers were all accommodating. We ended up at the bar since we went there for the "ambiance." The bar has an open floor plan, with good lighting. As for food, you should at least try one of their pizza's. Lip smackin' good. Crust is crispy on the bottom, yet the toppings are not overly dry. Right amount of crust, sauce, and toppings. The portion for a large pizza is enough for one person to share if needed. Goes great with the Hefeweizen beer they have on tap. It can get busy at times, but I've been lucky thus far and had no issues thus far.
(4)
Golds M.
so my husband and i wanted to try this place out since it was fairly new, but we didn't have time to stay there, so we thought ordering to go would be faster. YEAH RIGHT!!! first thing, all the employees like to hang out at the to go area, and take up all the seats for people who are waiting for their food. second of all when we were ready to order, the ladies at the counter jsut walked away when we walked up, and when another lady asked us if we've been help we said no, and she went to check where the other ladies went to and when she came back she said they'll be out in a minute more like 10, and even then the person who took our order was a some other guy, who i have to admit was the only nice person in that resturant. so we finally get our order placed, only to have waited another 30 minutes for the food, we might as well have eaten there it would have been quicker. and as we waited there, again it seemed like all their employees just hung out at the to go area, and didn't seem like they had anything better to do but chat with each other. so finally we get home to eat, as i'm enjoying there new tomato bisque i thought to myself at least the food is good. then i find a piece of wire in my soup, and yes it was already in my mouth when i found it, i'm only glad i didn't feed any to my son
(1)
Theresa L.
I might be a bit biased because my friend used to work there and this is our group of friends' favorite place to meet up and catch up so lots of good memories here. BUT the food is still good! I love the spicy spaghetti with meatballs. The bread it comes with just adds even more flavor to an already good thing :) The appetizers are bomb..good enough to eat as a meal. When youre not super hungry, the portions are just right. The pizookie is the icing on the cake! You could totally make it at home, but sharing it with 5 good friends is totally worth however much it costs. Drinks are decent. My boyfriend's favorite is the buffalo bite, similar to DnB's snakebite, but it's not my cup of tea.
(5)
Eegnam A.
Always a long wait during dinner. They do have a call ahead option that I would strongly suggest. The food here is like any other BJs. I like the chicken wings, chicken lettuce cups, turkey club and of course the pizookie! I tried the ribs last time and they were good. Soft on the inside, could have used more sauce though. The skinny fries here are really addicting. I like this place for a casual dinner.
(3)
JAYE m.
i wanna rate this place but i cant i've never been thier, but i herd great reviews about it and my boy's always talking about this beer they got thier called a tatonka i love beer so im have to slide by to bj's one time. well i guess i cant post this till i rate it so im give it a 1 till then i'll rate it better next time.
(1)
Alan D.
I don't understand the negative reviews I have been there more times than I can count. Only once did it take a long time for food. I have been to the yard house twice and so far I prefer BJ's food. Can't beat the beer at the house though.
(4)
Alan N.
After being away from the states for 2 years and coming back home to see how much more fat americans are compared to the rest of the world... then I go to BJ's and it explains everything. The portions are huge. Quantity over quality.
(2)
Skyttle D.
This place has the most amazing food ever_very delicious! Great customer service as well as great friendly servers/waiters. Wait time for a table was quite long (1hr 45min), but it was worth the wait.
(5)
J S.
I absolutely LOVE this place!!!!!! Pizzas are awesome! Beer is awesome! I think Ill go there for dinner tonight......
(5)
Jessika W.
I love Bj's restaurant. But be CAREFUL!!!!.... There is a shady hotel right behind the location. We had out car broken into. Doors were locked, alarm set. Couldn't hear it from inside the restaurant. They stole company laptops. Restaurant experience is fine but I don't know that I could trust my car there again.
(3)
Erica T.
I thought it was just San Bruno and San Mateo, but I'm glad to know that all BJ's restaurants have a ridiculous wait time! We decided to grab a beer in the bar while we waited for 45 minutes for our table. Of course the bar was just as packed, but we were able to score one stool at the end of the bar (thanks to the lady who decided to give up the stool that her sweater was sitting on!?!). The bartender was very pleasant and served us right away (no need to throw money in their direction!). She even let my boyfriend test-drive some of the IPA's they had on tap before committing. I tried out the new flatbread pizza appetizers, which I ate as a meal, and they were quite tasty. Good bang for your buck! My wedge salad had a bit too much dressing on it, but who needs to cry over spilled bleu cheese! All in all, BJ's is relatively consistent with their food, beer and long wait time!
(3)
Jess C.
Fun atmosphere. If you call ahead, wait is not too bad. Food is mixed. I like to order the jambalaya, but sub the rice for pasta. Pizza is terrible. Don't even try. Pizookie always please as do the drinks.
(3)
be q.
Good food, bad services! Been here twice for lunch on the weekend, the place is full, the food is quite good, especially the Thai shrimp wrap. The waiter was not attentive. Keep forgetting to bring us ultensiles, cordiments etc.
(3)
Emma F.
The friendly bar service cannot make up for the host staff. Leaving a customer feeling blown off (pager apparently never entered into the system) guarantees a frustrated experience. The food is good, and the service can be, if you ever get seated. This could have been 4 stars instead of two. As it is, BJs will drop from my go to list for a while.
(2)
E N.
beware, our car got robbed in broad daylight, in the bj's parking lot. bad area with zero security!!!! the staff told us that this is an ongoing problem but said they couldn't do anything about it. they said security was not their responsibility even though it happens often in their parking lot. just want to warn everyone!!!!!
(1)
paul t.
I had me a cesar salad, tomato brisque, & the bruschetta. Cesar salad was well balance and the soup was a tad salty for my taste but was okay. THe worst offender is the buttery greasy bruschetta thay had. Traditionally bruschetta is great with baugettes with a light drizzle of olive oil but this place actually butter the hell out of there bread which is not the business. Would i eat here again? yea of course, try the other dishes but if it aint happening once, twice, and 3x your out!
(3)
Gus R.
We have been here many times and have notice the service level has been dropping as time goes by. The first few times we were here it was great, good food nice atmosphere and friendly people. I always tip at least 20% so I usually get good service from repeat servers. I don't mind waiting a few minutes and neither does my family so I understand that it's a busy place. On the second to last night we came here we ordered the same as usual. Each person in my family has a different favorite dish. The dishes came out differently and were lacking some ingredients as if they were trying to cut back and make the dish more profitable. I understand that given the demand of the place and I asked if they were kind enough to include what was in the dishes before and that I knew that I would have to pay more and didn't mind paying more. The server kept trying to explain to me that it wasn't included anymore and I understood that the first second. I kept trying to express that I didn't care that it would cost me more. Next thing I know I have the manager in front of me with a bad attitude explaining that it wasn't included and that if I must have it they could give it to me to make me happy......!!!!. I tried to stay calm and told them that it wasn't necessary and that we didn't need to have it. I still tipped well and try to not let it get to me. I am a small business owner and I understand that owners don't necessarily control what their managers and employees do so I gave the place another chance. When we got there the server from last time said something to the server we got this time and all of a sudden we were all getting carded for buying a bottle of wine. Never happened before. At that moment I knew that I wasn't welcomed and asked to talk to the manager this time. The guy just laughed at me and said that if I wanted wine I had to be carded. I said, thank you very much but I would rather go somewhere I can relax to have a nice dinner. I know that Fremont is well known for bad restaurants but this place is the worst for me so far. I had some great nights here before but they have taken their hospitality quality to a new low. I understand that owners don't care much as long as the place is making money but this guys are just plane rude. I would avoid this place at all costs if you are trying to have a good relaxing time.
(1)
Joanna W.
Went here with a group of 8 people on a Friday night and it took about an hour to get us seated. We didn't have a reservation, so...sounds about right. My friend and I split the beer sampler, which was a good deal for the price (8 5 oz. beers for $8 I think). The food was pretty good (I got the salmon teriyaki with rice) and the ambience was nice for a group hangout (dim, loud but not to the point where you have to yell). The servers were friendly; however it took almost an hour after we were seated for our waitress to take our orders for the entrees. Maybe because the first one who took our drink orders went on a break and someone was covering her?
(4)
Betty W.
Since I'm definitely not a fan of chain restaurants, I can't give an unbiased review, but here it goes. For a chain BJ's is ok. The pot roast was very tasty. The sodium content of almost every item on the menu is astounding. If you're watching salt or fat or calories, this is not the place to go. It's big and loud and charmless, IMAO. The portions are huge, which to me is unappetizing. I'd rather pay less and get less. Moreover, I'd rather support the smaller "mom and pop" restaurants around where there is more of a personal touch.
Went here again last week when family was visiting from out of town. We had 6 people and a baby and did call ahead seating for lunch. We had a brief wait for a table, but not more than 10 minutes. The service was great, the food was good, good time was had by all. Now I'll have to try this place again to see if they can keep up the good work or slide back to mediocre. Our table had a appetizer combo, next time I'll just get the avocado rolls. We learned that the only difference between the lunch/dinner items was the price and not the quantity of food. I had the fish tacos, one fish, one shrimp. Next time just the fish...the shrimp wasn't very good. Hubby ordered the sliders, he was happy with them. Mom and Uncle had the unlimited soup/salad combo and liked the tomato and minestrone soups. Aunt had the Italian chopped salad and loved it. Can't remember what Dad ordered, but no one complained about their food, so I guess he liked whatever it was.
(3)
Jamie W.
...Interesting decor, if you have ADD this is the place for you. There are multiple tv's on every wall of this place and and they're all slightly delayed from each other by a second or two so there's distracting flashing screens everywhere. Service was alright. My dad ordered a hefeweizen and it didn't come with a lemon :( and it took her a couple of times before she came back to bring it to us. Food: I saw the pictures for the deep dish pizzas in a couple of places and thought it looked tasty enough, so I ordered a mini original one. I was pretty disappointed with it however. It wasn't a deep dish pizza so much as it was a personal pan pizza with just a REALLY thick bottom crust. And the bottom crust was pretty greasy, not really appetizing. So I had half of the pizza and switched with my dad for half of his burger. He ordered it medium rare....and it was definitely more rare than medium. I swear parts still might have been moving. I had it anyways, and it was alright, nothing really special about it except for it was really thin. Came with the option of potato wedges or thin cut fries, definite plus there, I LOVE thin cut fries :) So we did decide to go for the dessert and got the triple pizookie deal. I still have a bit of a problem with the name "pizookie" it sounds like "pizz" and "dookie" put together. :/ However I'm not one to turn away anything with a scoop of ice cream on top. We got the cookie's and cream, white chocolate mac, and chocolate chunk. They were okay.... nothing really wowed me. They looked and tasted like they were baked by a light bulb a-la easy bake oven. Good to go I guess if you have a large party, wide selection of beer and you can be as loud as you want. Not someplace I would crave.
(2)
Dj M.
Alway's a delicious time
(5)
Jennifer D.
The pizza here is deep dish, the way I like it, but overpriced for what you get. I like that there is a beer selection-try the red ale. The pizookie is also good.
(3)
Lei L.
Nutty Blondy + New York Steak Medium...cesar salad was "ok" i could've made it better...but the steak was perfect!....add a lemon!
It has only been a week or so since it opened, and I'm willing to give it time to work out the service issues. If that improves, and it almost can't help but do so, then it will get more stars. Friends and I had lunch there on Thursday, and it wasn't bad. In fact, service was pretty good for the most part. We split the avocado eggrolls, which were excellent. My friend had the fettucchine alfredo (I seem to recall) and she said it was quite enjoyable. I ordered fish tacos. We both had wine, and their selection is acceptable, if not outstanding. Then we took family out for dinner tonite. There were 8 of us, including three children. BJ's doesn't accept reservations, but you can call in and they will put your name down. Nonetheless, it can be trying to wait for what they said would be at least an hour. It turns out we only had to wait for 45 minutes total, not too terrible for a brand new restaurant. As it was before, the food is pretty good. It is bar food, sandwiches, pastas, burgers and the like. All three of the young ones had spagetti with marinara sauce from the children's menu and it seemed acceptable. Adults had jambalaya, fish tacos, strip steak with potato, and chopped salad, as well as a Tuscan pasta dish. Jambalaya was pretty good, and so were the fish tacos. The steak was good, etc. Kids had the children's sundaes, and they looked wonderful, even to the adults. We all split the brownie with whipped cream and I think ice cream - yummy, but huge. Even with five adults, it was a bit much. All in all the food is quitte good for what it is. Service, however, really needs a tweak. The servers were all very friendly and apologetic when they brought a chopped salad that was supposed to be with out the meat .. and wasn't. I had to wait quite a while for my first glass of wine - probably 30 minutes all told. In all, it took more than an hour and a half to get through the meal. I think it will get better; it not, they will have a problem. Parking is abysmal,but again, once the parking lot is finished and Mervyn's is gone, that shouldn't be an issue. We will be back, but we're giving it a couple of weeks. It is nice having a big, well designed and attractive restaurant in Newark. I
(3)
Christa M.
I've never been truley impressed by this locations service. One time I went and our server was so rude that he dropped off our food, went to another table to talk to these people (I think he knew them personally) and never came back to our table again to see if we needed refills or if the food was alright (which it wasnt). Our pizza was cold, both of us needed refills, we ended up getting so desperate for service we asked the buser to help us!!! That's not their job!! The server knew we were upset because when he dropped off the check he just put it on the table and left. Never said a word like "thank you for coming in" or anything. Another time, we had a server who forgot about our table and never came up to us for 15 minutes! When they got to our table they rushed through our order saying "what do you want to get". I haven't been to BJ's recently since these past two times but I might give it a try in the future. I just would like to see the area clean up a little bit. Put in some stores already instead of a boarded up Mervyn's and a fenced old circuit city.
(3)
Uyen V.
This is not the first time I've ever eaten at BJ's. I've actually been here tons of times. But tonight pissed me off enough to actually write a review. Let's start off with the little bit of good the night had to offer. The food is always decent. They forget a couple of things here and there, that's fine, its a busy place. Our waitress/waiter always brings it out later. Usually super friendly staff. We wanted a booth, but they gave us a table so asked if we could wait for the booth and they obliged. We waited FOREVER. The girl at the front desk was too busy texting and looking at her nails to really pay attention. She offered us two separate booths at the bar. Wtf? We are ONE party. Why would we sit at a loud ass bar, at two separate booths. Luckily her coworker sees a booth open up and points it out and directs us to it. That girl deserves 5 stars, but our waitress fucked that up. So on to the best part of the night. Our waitress Jessica. If I could take a picture of her to warn all other patrons I would. Let's be frank, the girl shouldn't work in this industry if she hates her job so much. We sat down, she came over and asked what drinks we would like to start off with, I asked if I could order the appetizers, she ignores me and asks my friend at the end of the table what he'd like to drink. When she gets to me, she asks me, "The great beginnings right?" with so much attitude that I almost said no and got up and left. After that, she brings us out our food. I had a midori sour and my friend took a sip. I can understand you have to card everyone, but you can talk to people like they're actual people. My friend didn't have ID on her so Jessica very rudely said "DON'T SIP THAT ANYMORE." Um okay. Understandable. You're doing your job. But how about you don't need to be so fucking rude. Now for the topping on the sundae. As we were finishing up our meal, she put the check on the table and KEPT checking on it. Uh, if it looks like we're not done, maybe, we aren't fucking done. So we pay cash, bill is about $117, we pay about $121, fitting tip for shitty service in my opinion. I usually tip 10-15% so this was a low one for me, but I was pissed. As we were leaving, she yells at us "Thanks for the 4$ tip, I worked my butt off" Uh, what, the, fuck? I gotta give it to her for making sure she was a bitch the whole night through. Consistency is key right? Tried to leave a complaint, but we were told that the general manager wouldn't be back til Wednesday. I hope he/she likes getting bitched out early in the morning.
(1)
Shirley N.
I've been to this and their other locations quite a few times. Each experience was different. This review is for my last visit back in September for a friend's birthday. The wait was a bit long but it makes sense since it was a Friday night. Service is a hit or miss with chain restaurants like BJ's. We we're lucky and got a great server. Moving on to the food, I wanted something light that evening so i choose the maui glazed pork chop with roasted red potatoes, green beans and grilled onion. Super delicious and i didn't feel like crap after. I love that they didn't over-cook their pork. The rest of my friends seem to enjoy their food as well! We also got the beer sampler, not a huge fan of beer but its cool to try the different kinds! Our night ended with their original chocolate chip cookie pizookie! I'm not a fan of dessert after dinner but this is a MUST! I have yet to try their other pizookie's, maybe next time! Things I've tried in the past that i really liked--Chicken pesto flatbread pizza, Avocado eggrolls, mini bruschetta, grilled chicken potato, and their yummy thin fries! BJ's is a great place to have a birthday, enjoy a few drinks and have dinner with friends. Great selection of beer and food!
(4)
Kevin W.
I love this place. This place has TVs for all the games. It has a great drink selection, beer, non alcoholi, and mixed. They have hand crafted beverages. All the food was great. I was unimpressed by the pizookies but they were tasty also. Go check this place out. The avacado eggrolls and pizzas are excellent. They have great happy hour specials.
(5)
Suki B.
PIZOOKIE! Hands down, one of my favorite desserts!
(4)
Angie C.
Another 4 stars thanks to having ANOTHER Saturday night snafu with the call-ahead seating. I called in at 7 pm, expecting a wait. As such, I was not surprised when I was told to arrive at 8 pm. We arrived at 8 and gave the name, mentioned we had call-ahead seating (there were two of us). The hostess handed us a pager and told us that'd be 30 minutes. I told her I did not expect a wait with call-ahead seating. She assured me that the call-ahead list was so long that the wait would still be 30 minutes. I told her that was unacceptable and asked to speak to a manager. As soon as the "M" word escaped my lips, the pager buzzed and we were ushered to our seats. Thankfully, we once again had wonderful service. Our server, Shane laughed and joked with us. At one point, my friend joked about getting brownie points for her birthday - and Shane ordered a birthday brownie as a surprise. He was on top of things and made the experience truly enjoyable. We spoke to the same manager, Brenda, who recognized us and thanked us again for the feedback. She told us how glad she was that we'd come back by, assured us that the front end waiting system is something they're still working on improving. So be forewarned - you may run into minor annoyance with the hosts. But once you get past the gatekeepers, this place is pretty awesome.
(4)
Daniel D.
I came here for a friend's birthday dinner.. with a 10pm reservation, you would think service would be attentive.. meh! B -- S -- Plenty of parking, all the stores in this area have closed (RIP Circuit City) -- Right off the freeway and across from Newpark mall -- Restaurant size: about average/same as other locations -- 2nd newest, Concord is the newest location -- NEW glutten-free options :) at all locations Once you've been to BJ's, they're all about the same with the exception of service. That's where they make or break themselves at these chain restaurants. So I don't deduct anything from BJ's given that I actually have had a good experience at all of the locations in the bay area and even in Sacramento. Food was the same, I was glad to have a calzone and a ceasar salad. I also ordered a glutten-free pizookie which is totally awesome! Definitely a great alternative to the normal options. *House Salad (side note): I've always noticed that the house salads are trash which I mentioned to the server. She told me that they make them the night before and that's why they aren't that good. The caesar and other salads, however, are made fresh to order! So if you wonder why the house salads suck like I did, now you know! My biggest gripe with servers is lack of attention and filling up my damn water. I know it's a hard thing to ask for. We had a big party but I'm a thirsty guy and no water means no bueno for me. Otherwise our server was fine. Some of my party complained about her being rude, but I didn't really notice. I would still consider this location very convenient if I lived in the area and if you want to grab a beer and watch a game, this is a perfect spot to go.
(3)
Tiffany B.
Wow was it worth the wait.... Tried going in LA... Had to wait over hr so we left. Found they had one near us... The service is on point!!! And the food was Soooo good. So many selections. The drink wasn't bad although they didn't have Ciroc which is why I'm giving them a 4. Will def be going back real soon to try something else. Also loved that there are tv's everywhere!!
(4)
Erica S.
Expect a wait here for dinner any day of the week! BJ's has a huge menu which is a plus, good drinks, and a modern interior setting. I tend to come here very often because my boyfriend loves their beer here. However, I recommend skipping the wait and just snagging a table/seats at the bar area if you can. Service is pretty hit or miss.
(3)
Edward L.
Typical BJ's establishment. Great for parties, but be prepared to WAIT in long lines during dinner times. Reason for this is that there are very few BJ's up in NorCal. On a saturday 6pm, took about 45 minutes. If you like alcohol, you can always wait at the bar. Don't forget it's a family restaurant, so only 3 shots an hour so you don't puke on a kid. Friendly SERVICE and decent food. Usually get the pizzas here, but honestly their pizza is similar to Pizza Hut. Deep dish pan pizza with lots of oil to make it crispy, which is my favorite type of pizza. Unfortunately it's also x2 the price of The Hut. You should come to BJs if you want to pay for the atmosphere and watch sports on the big screen. Food is typical of normal American family restaurants. Fun TRIVIA, this place is located in a plaza which consists of only a Mervyn's and a BJs. Lots of construction panels just plastered with EAT AT BJs. All the old stores here have closed. I'm guessing they moved across the street to the real plaza.
(3)
Paul G.
AWFUL....This is the third time I have tried this franchise. This time, we went to celebrate a birthday. We made reservations for 15 and thought we were good to go. First they had no reservation, The birthday girl of 93 years, had to wait an hour for a salad.....Everyone else had their food. The waitress said, "I only have two hands." We got a hamburger that we did not order, so the waitress took it back, and brought us back the same hamburger that was already cut in half, on a new bun. Our waitress never came back to refill our water glasses, or bus the old cocktail glasses that were building up on our table. The manager did come by and apologize, and offer to remove the hamburger off the bill. Oh, then they brought us plates and silverware for the birthday cake, and the silverware was soiled and dirty, very gross. Gorden Ramsey should visit this place....Do not waste your time at this place
(1)
Constance D.
I came here with my boyfriend to meet some friends for dinner and since our friends were going to be a while, we grabbed some seats at the bar. Our bartender was super amazing; very friendly and nice. Once our friends arrived, we were able to score a table, since they seemed to know a host, and were sat right away. Our server though, I forget this name, was not very good at all. He barely came by to see us and left one of our friends water glass empty for 3/4 of the meal. The food was very good, for a crazy busy restaurant. I'd go back if friends would want to go but it's not first on my places to go.
(2)
Mary Jane P.
Came here late night after going to San Jose to see cirque du soleil totem. we were seated promptly. We asked the waitress her suggestions and the guys in our group ordered exactly what she suggested. They loved it! It was a half cheeseburger half 5 meat pizza. We also ordered for appetizers hot wings, tuna tar tar and shrimp wraps. All were Delicious!! I ordered the blacked salmon. It was so good I am craving it and cant wait to go back......hmmmmm maybe I can figure out their seasonings used to make the rub.....naw I'll just steal some!! hahaha
(4)
Jason T.
Hm. I can drink now. The beer is good. Getting a little older I've learned to not expect service not necessarily advertised. Sit to eat and drink-- A-okay. Food-- Okay. What do you expect from a chain. IT is your cheesecake etc. Beer-- Good. Night-- chill, for the most part. Loud-- Yes. Dark-- Yes. Floor Slippery-- sometimes and I don't know why. Restroom-- Clean, it too is dark-- you might not look as cool as you might think. Overall. Eh. It is Fremont, where else do I go and not spend a journey's time?
(3)
Kelly L.
When I had a sleepover at my house, my parents took me and my friend here. It was really fun and pretty nice inside. The food was pretty good. Very similar to what you would find at Elephant Bar or Claim Jumper! Homie:P
(4)
Hadrianus C.
This is more of a 3.5 star rating... My recommendations: Piranha ® Pale Ale Nachos ($9.75), Grilled Chicken Pasta ($13.25), and Triple Chocolate Pizookie® Made With Ghirardelli ($6.25). The burgers and pizzas here are all really good, so those are good options if you want to play it safe. Now of course, the burgers aren't going to beat Red Robin's, but they're still good. Be forewarned that the Pizookie® I'm recommending is really really sweet (the ice cream tones down the cookie), but it's still awesome if you're a kid at heart. Speaking of kids, BJ's kid's menu has a pretty good variety. I've only been here twice, and I'd really love to dine here more if it wasn't so pricey. I really like the food here as well as the environment. It's very lively yet calming at the same time (if that even makes sense). Service, though, is mediocre. Last time I was here our server rarely ever came by. Our food was served by someone from the kitchen, so all our server did was take our order, bring us the bill (before we were ready), and disappear. We had to get someone else to get our dinnerware, an additional drink, and take-out boxes.
(4)
Melissa H.
I tried calling when I needed to set up a farewell dinner for a friend. I called on a Thursday morning for RSVP Friday for roughly 30 people. I was put on hold, not asked to be, but just put on hold for a manager. The manager came on & when I inquired about the RSVP, he smirked & with attitude said, "wait, you want a table tomorrow night, for 30? Friday? And you're calling me Thursday??" I didn't need to deal with his smart ass remarks, so I responded by telling him we can take our money elsewhere. I could do with out his rude comments!! We ended up going to Jack's Brewing Company in the Hub. It was a MUCH better choice!!
(1)
Emily N.
Fantastic food, good quantity for the price, and great quality. Although you may have to wait quite a while to get seated, it is worth the wait. It is fantastic to have a decent restaurant in Newark!
(5)
Terri L.
I really don't know why some of my friends always choose to go to BJ's for group dinners because I think they aren't the greatest, other than their Pizookies. We were in a large group, but I didn't think it was okay at all for our server to come sit with us for a bit and tell us how she has been getting crappy sections and haven't been making a lot of money. Are you trying to make us feel sorry for you and get more money out of us for your mediocre service? Well it's not working. Sorry!
(2)
D.wight L.
Okay enough of the corporate restaurant bashing. I'll play nice today. Key word: today. So here's a quick congenial update, before I change my mind. This place ain't all that bad. Been back many times and I keep getting more and more surprised on the decency of some of the items. Pork Chops...not bad, NitWit Belgian White Beer...pretty damn good, NY Steak with giant baked potato that could feed a village in a third world country...I hate to admit it, good. So there it is. Come here if you want that proper Steak & a BJ experience! I mean Steak & a BJ's beer experience. Ooopsies.
(4)
Tim M.
The burger I ordered and had delivered was fantastic! It was cooked precisely as ordered and was delivered hot and tasty. This was definitely the best burger I've had in the Newark area. I opted for the thin fries instead of crinkled. They were hot, but like fries delivered from anywhere else, they weren't as good as fresh out of the oil. I will certainly be ordering from BJ's again
(4)
Natasha S.
ive had very iffy experiences here ... never consistent This time when we went they forgot my nachos and gave us chips and salsa ... umm wheres my CHEESE!! ugh ... and he never realized what he did ... ummm HELLO! sooo we asked another server that we ordered nachos and this is what we got and then she got the manager who came to us and apologized and said that our nachos will be coming out and that will comped as well as the complimentary chips and salsa that we got instead. yeaaaah i filled up on the chips and salsa and maybe took one bite of the nachos i originally ordered. we also ordered the ahi tuna appetizer ... nom nom nom ... yummy! OVERALL: eh ill go back again probably to try the beer sampler since i need to expand my palette for beer haha
(3)
Dianne M.
I love BJs. Ever since it opened, Fremont/Newark had some entertainment late night places to go besides milk tea places. They close at midnight. the Food is great, and the drinks are good. I always order the chicken dishes like chicken parmigiana, crusted chicken something, and the deep dish pizzas are pretty good. The mini pizzas are just as good although not enough toppings like the regular size. The only food that I didn't like here at BJs that I've tried was the fish so far. Taste and texture and dry...did not finish my meal. The Strawberry Blast, I think, is really good with a taste of rum...it's similar to the pina colada and I always order this when I want something with alcohol. The wait can be long, up to an hour, if you come on Friday nights or weekends.
(4)
Natalie L.
My Favorite restaurant around town with yummy food and drinks. Great restaurant to bring the kids with as well.Always great service when eating there only downfall in takeout service is not as good. Take out always takes longer then they said and 50% of the time my order is either incomplete or just completely wrong so I would advise to only dine in.
(4)
Izel P.
I used to really love this restaurant but the service lately has been lacking. Last few times I was here, service was extremely slow. One time, we had a waitress who did not seem to know what she was doing. She didn't check up on us, she forgot our waters, it took forever to get our entrees after we have been eating our appetizers for 30-40 mins! We were so hungry we ate most of the appetizer and barely touched our entrees because we were getting full. It also took forever to get our check. Ridiculous! Also, prices on some menu items have gone up so I've been turned off to this place. I only look forward to coming here because of my love for the pizookie.
(2)
Steven H.
You know, it's such a nice idea, and they try so hard....and the cream soda and root beer on tap just plain rock....but it's just not quite all there. I know it's a chain and it follows the brewpub/sports bar model, but they could do so much more. First, hire someone who knows how to train young people to wait tables on a large floor. Keeping the hands full and focusing on the moment is everything. Running back to the kitchen because you forgot a key piece of the meal (the cheese ordered on the sandwich?) or an incorrect entree, that far away to the kitchen means the other entrees are cold when the waiter returns....not excusable. Must focus on the task at hand. The floor is too big. And how do these errors happen so consistently in the first place? We have tried and tried again (the clam chowder is pretty good, and we like the appetizers) but we're always sending something back to be replaced. They need to pull it together, work on quality control and maybe turn down the TVs one notch (not on big game nights, but random nights with football reruns and soccer and all the *different* channels are ALL loud?) and then it might be okay.
(2)
Jamie V.
They've got great food, especially desserts. I highly recommend the great white pizza and any pizookies (remember, you can ask to switch up the ice cream flavors). As for their service, I have yet to have any problems with any of the waiters. Looking to grab a drink? They don't have the greatest happy hour specials, but the drinks are okay.
(4)
Lynn B.
I wish I would of read these reviews before I went there. The service was really bad. We were sat down pretty fast and our server took our order very quickly. Sounds great so far! Took about 10 or 15 mins to bring our drinks. After that never saw him again. The table next to us who came the same time we did got their appetizers and salads and we were still siting there with our ice waters (They had a different server). My poor son had something floating in his drink so he didn't even have that. Not one time did our server come and check on us. After more than 40 mins I started gettting really mad. I told my son hope our salads come pretty soon so we can eat them before our dinner comes out. A few mins later a guy comes out with 2 plates and comes to our table. He was wearing a chefs hat ( I think he was the cook.) and put our dinners on the table. I told him that we never received our salads yet. The cook said that he would have the manager come and talk to us. Out of no where our server shows up and said that there was some kind of "glitch" and he would go get our salads. When he brought the salads, he messed up on mine. He said he would go get me another one but I told him to forget it. The thing that really makes me mad is I think our dinners were sitting because they were not very hot. This was my first and last time there.......:(
(1)
Peaches C.
My girlfriends and I are addicted to the strawberry mojito here. It is aweeeessssooooommmeee! This BJ's seems a lot less crowded than the BJ's at oakridge, still crowded but not as bad. I've been here twice in the last month and can't complain on either the food or service. I know my girlfriends and I will be definitely coming back to our strawberry mojitos :) Oh and the ahi poke is amazing.
(4)
Mary J.
My Birthday Lunch Date @ BJ's Friday, 6/3/11 - The Wonderful Company of My Sista LOCATION: Newark, CA...immediately West of Hwy 880, exit off Mowry Ave. The old Mervyn's building hasn't been torn down yet & no one's leased it out so the parking lot is always plenty for the neighbor building...BJ's Brewery & Restaurant! Ambiance here is socially-fun-loud, contemporary yet hip, sporty (large bar area & large flat screens throughout), family friendly, & hosting large parties friendly. Overall spacious making it very handicap, disabled, big-ppl, & senior citizen friendly too ^_^ WORDs OF CAUTION: Seriously, BEWARE OF THEIR SLIPPERY FLOORS! Not sure if it's possible to over-wax a floor or what, but for anyone wearing non-tennis shoes when visiting, walk easy w/ each step. What's crazy is that they (hostesses) KNOW their floors are a bit over-waxed & give warning as you get escorted to your table/booth. CUSTOMER SERVICE: I've been here numerous times throughout a given day & throughout the week, & even tho I give caution to their floors, they definitely serve up great customer service here along w/ great food no matter when you visit. Keep up the awesome work team! EATS: Lord help me when I think I've sampled a lil' bit of everything here, when I visit again & survey their "menu book" I always find something new to try out. On this bday lunch w/ my sista, we enjoyed the below eats: $2.95 side Caesar Salad yelp.com/biz_photos/-iIj… $3.95 Mac & Cheese yelp.com/biz_photos/-iIj… $23.95 large Southwestern Pizza yelp.com/biz_photos/-iIj… I'll always recommend their Caesar Salad, just fresh & good! Sis enjoys their "sophisticated" mac & cheese w/ crumbled bacon on top; so creamy once u get 2-3 scoops in. Their pizza is listed as "deep dish", but it's just thick crust...not the definition as a Chicago Deep Dish Pizza in my eyes. Don't get me wrong tho 'cuz their pizza crust is good & I've yet to sample something I didn't like here. I think my sis & I might have found our fav BJ's pizza tho...their Southwestern Pizza is scrum-didly-umptous! FINAL TAB: Our lunch, plus something to take home for our pops, came to $53.83 yelp.com/biz_photos/-iIj… I'll definitely consider re-visiting BJ's over & over again yelp.com/biz_photos/-iIj… Plus gotta bring my BF, kuya & his fam here one day. PREVIOUS EATS WORTH MENTIONING $7.95 Soup (Chowder) & Salad Combo yelp.com/biz_photos/-iIj… Full Slab BBQ Ribs & Baked Potato yelp.com/biz_photos/-iIj… $13 Jambalaya yelp.com/biz_photos/-iIj… Flat Bread Pesto Chicken Pizza yelp.com/biz_photos/-iIj… $23.95 large Mediterranean Pizza yelp.com/biz_photos/-iIj… (close up yelp.com/biz_photos/-iIj… ) $23.95 large Cheeseburger Pizza yelp.com/biz_photos/-iIj… $23.95 large Supreme Pizza yelp.com/biz_photos/-iIj… Gluten Free Flatbread Personal Pan Pizza yelp.com/biz_photos/-iIj… Turkey Club Sandwich yelp.com/biz_photos/-iIj… $10.25 Angus Post Roast "open" Sandwich yelp.com/biz_photos/-iIj… $5.95 BJ's Baked Beignet yelp.com/biz_photos/-iIj… $8.95 Pizookie "mini" Trio yelp.com/biz_photos/-iIj… Pizookie yelp.com/biz_photos/-iIj… yelp.com/biz_photos/-iIj…
(5)
S A.
If you want to indulge - this is the place :) We tried the stuffed mushrooms - yum! Next was Bruschetta - yum again! Also I liked that the portions weren't too big. We had gone for brunch and I had the BJ's Special brunch and my husband had the chicken sandwich. Both were really nice. We tried the salad and berry crumble in our next visit and both were great! It's just that the calorie count really sucks :(
(4)
Phoebe T.
Let me start off with I went here on Valentine day but completely forgot to write a review, so it was my 3 friends & I, let me start off with the host we had was a female & she was completely rude. My friends were already there & I came a bit late since I live in SJ & all & when I arrived, instead of asking politely what I would like to drink she was like "What do you want?", I was like "WHAT?!" cause I didn't think I heard her correctly & I was thinking to myself, "oh uh uh, this girl is asking to get laid out or something", but after she heard MY rude "WHAT?!", she ended up asking me in a forcefully nice kind of way of what I would like to drink. Nuh uh. Bish you effed with the wrong girl. Waitress or not; be a little bit more respectful please. If you give respect, you get respect! Anyways, other than that little dispute we ended up getting a different waiter because she was actually about to get off work when I got there (thank goodness), the waiter we got was pretty decent I guess. Okay so food, I ordered the pasta with chicken & brocolli, it was decent. It wasn't as creamy as I hoped it would be. Both my friends got the deep dish pizza; they said it was delicious but the first pizza the manager came out & told us they accidently dropped the pizza when they were about to bring it out so they had to get another one done so we waited for like an extra 15 minutes for his (still charged us FULL price). Overall, I don't think I would go back to this BJ's. As you can see why. I only gave it a 2 star because the service was very... Ahem, excuse me but SHITTY. But the dessert (apple crisp) was delicious as well as the pizza. But yes, no Bj's at this spot for me! I'm sticking to the one in SJ!
(2)
R. E.
Service ok- nice people But that's why they get two stars. Loud, had a pizza, pricy and not great, ordered a drink and was told they didn't have the liqueur needed when I said there is no liqueur in the drink the server firmly repeated himself which says to me the bartender was to lazy to try to make a drink a little different- this is the second time here won't be going back did I say it was LOUD?? Left with a headache -
(2)
Anita C.
Pluses: Packed after work, but wait wasn't too long for seats. Jambalaya was good and so was the pizza (I think we just go the BJ combo.) Pazuki was alright (a bit sweet for me, but not bad - basically 2 scoops of ice cream on top of a warm chocolate chip cookie). MINUS: Service was bad! Waitress sounded normal and nice, but wasn't even paying attention to us as we were talking to her. Or check in on us and walk away before we asked her something. And she would leave and not come back for a loooong time. Not sure if it's worth coming back here because of this service. Seems like the servers are chatting and mingling in the back, because 4-5 of them would come out of the kitchen at the same time to go to their tables...
(2)
Dorothy F.
Training for a marathon is brutal. Not only do I have to run 5-6 times a week but every week I have to complete a long run that ultimately totals 22 miles to ready me for the actual 26.2 mile race. I won't bore you with the agonizing details but I will say this for the sake of all the eye-rollers, naysayers, and people who ask me why I do it: SO I CAN PIG OUT GUILT-FREE. Makes sense now right? My latest day of gluttony was this Saturday after a body numbing 22 mile run in San Francisco. How I managed to crawl into and out of my shower, put both legs into a pair of leggings, then walk the rest of the night after my run is nothing short of a miracle. Given our miraculous feat my running buddies and I decided it was time to treat our bodies to a different kind of punishment. The kind that involves eating enormous amounts of calories, sugar, fat, calories, sugar, and anything fried. BJ's Brew house was just the place we were looking for. Now it's by no means a hole in the wall dive, but they serve up some very satisfying bar fare and comfort food in a surprisingly sleek and modern setting. Our party of 6 started with a medley of appetizers ( in other words more than we shoud have): -onion strings - thin slices of perfectly salted & battered onion -chicken wings- the buffalo sauce was drizzled on top along w/ranch for a less messy but still tasty buffalo-style wing -Santa Fe spring rolls- light but satisfying w/ a great blend of veggies and meat -artichoke dip - creamy, savory and kinda greasy YUM Since we loaded up on appetizers I decided to keep my entree 'light' by ordering a thin crust appetizer-size pizza. I'm partial to thin crusts and a huge fan of basil and this pie had both, along with tomato and sausage so I couldn't really find anything wrong with it. I also snuck a few bites of their parmesan-crusted chicken and mashed potatoes. Good flavor but very rich and filling ( probably why my BF had 1/3 of it leftover). Overall I was very pleased with their food. Their menu isn't breaking new ground but the food is hearty and satisfying. After our many plates were cleared came the inevitable question: "do you guys have room for dessert?" Clearly our server had no idea. Without a moment's hesitation we chose 2 orders of their signature dessert. The PAZOOKIE. And oh my pazookie that stuff was good. Despite the strange name it's a simple combo of cookie and ice-cream. But BJ's has clearly perfected this classic pairing. The cookie was warm, the batter chewy, and the chocolate chunks slightly melted and topped with a generous serving of vanilla ice-cream. The pazookie was clearly the highlight of the night but service was also good and our waiter was upbeat and attentive. Now you clearly don't have to run a marathon to eat at BJ's but it's the only surefire way to enjoy their food and Pazookies, without any guilt.
(4)
cindy c.
Yummy appetizers such like the avocado rolls. The dipping sauce that comes with it delicious sweet with a bit of spiciness. Yum! The santa fe rolls are another one of my favorite. The best beginning is what we usually order N it has the above rolls with it, it also comes with mozzarella sticks and spinach and artichoke dip with chip. The drinks are usually on the VERY sweet side, so if you're not Into super sweet cocktails make sure you ask them to reduce the syrup. They have a large variety of beer. And a few selection of wines. They have a pretty large menu and haven't had everything on it, but so far the things I have are very tasty.
(4)
Arneb A.
Best restaurant to eat at! Amazing dessert especially the pazookie
(5)
Hailey K.
Avocado roll every time! That is a must try, though it is not that unique. It is a good spot to chill with friends and have a relaxing night. All the BJs are huge so it would be hard for those boys and girls make really quick services but I can tell they tried their best. Also, the buffalo chicken pizza was fantastic. The good thing is that they use ranch but not blue cheese! That's what real buffalo style should be. Then Pizookie time. We nailed the order by getting half Chocolate Chip cookie and half Red Velvet Cookie with White Chocolate Chips. The combo was awesome and the Red Velvet cookie better masked the poor quality of the ingredients. After the dessert, we had some wine and beers. I would say the drinks are not that impressive but after all, it is a chain restaurant so it is quite understandable.
(3)
Vanessa A.
Love this place! This is my go-to chain restaurant. It's cool and a fun place to be. I haven't found a dish I haven't liked. California burger, chicken fried steak, broccoli cheddar soup, Pizookie!! The list goes on. The wait sucks. This place is always busy (weekday and especially on weekends). However you can always call first and the wait is totally worth it.
(4)
Larry M.
Average service and attention to my gluten free needs, but the first steak I ordered was stringy and couldn't be cut with their steak knife. String beans were over cooked, salad was wilted. New steak and string beans much better, yet lacking flavor on a boneless ribeye. Tasted like no seasoning was used in the preparation. Re-fire on steak was relatively quick and without much argument. Service was not bad until my brother ordered a takeout order for his son and we ordered dessert. 20 minutes later after flagging the manager, we got both. Gluten free? Day after results, not good on the gluten free issue. I would question whether celiacs should dine here. Mixed bag here. Had much better experience at the Salinas location.
(2)
Norman T.
This review is only for "To Go" orders. Went in person to place the order thinking it would be easier. The person who took the order clearly was in training. It took him 20 minutes to place the order in the computer. The young man kept asking for help and seemed to get nervous since there was a line behind us. I blame the management at BJ's for allowing this situation and being no where in site to help. If you want your employees to succeed what about lending a hand to the new hires and making transactions run smoother. Blame here is on the managers.
(1)
Laila A.
So here I am trying to enjoy dinner for the First time at this location and what a waste of time. Service wasn't good at all the server seems to be in la la land. I ordered a chicken sandwich with no bacon and what comes on my sandwich? Bacon! She disappeared and didn't check in so I was sitting there wasting my whole lunch away (and the restaurant wasn't even busy!) she finally comes back I ask to have it taken off the bill because now I'm late and need to leave, she offers a box and bring the bill with no box! I have to hunt her down again for a box to pack my other left overs. Won't be coming back anytime soon!
(1)
Will M.
This is their newest restaurant in the area. I am generally not a fan of chains, but I love BJ's concept of good microbrew and tasty food. I've been eating at my local BJs for about 5 years since they opened, so it was an easy choice to check out this Fremont Newark restaurant. First off, the restaurant is as crowded as a free Molly Cyrus concert during weekends. We drove by on Fri. Night at 6 PM and there were lines of people outside. We returned for lunch at 1:30 PM on Saturday and it was immediate seating. I had their Baslamic Chicken, ($12) very flavorful and moist chicken with small side of greens and dressing and seasoned rice in lieu of mashed potatoes. The chicken was a little sweet with a slight tang, and that glaze onion was yummy. I opted for the cooly named Nitwit White Belgian beer ($6) which is Hefeweizen with tiny bit of coriander and citrus. It was a perfect match. My nephew had their Mediterranean Pizza which he eats with topped with ranch dressing. My brother had the chicken lettuce wraps, always a winner esp. at BJ's. Generally, most of the food their I've tried is quite good and there is enough of it. Their pizzas are excellent with a puffy flavorful crust. Their pastas are good, as are sandwhiches. My favorite item, though, it their version of the Chinese Asian sesame salad. They use napa cabbage instead of lettuce, so the flavor and texture are better than lettuce based salads in my opinion. Lastly, I love their award winning bears, all of them. And they are good about telling you what goes with a certain food in case you don't know. Service was friendly and quick this time. I know this place is nuts during prime time on weekends. This new restaurant is clean and very well put togehter, though loud. Fortunately, they built it right next to a recently abandoned Mervyn's. So although this is a high high traffic area, at least parking isn't a problem right now. Of course, if they put something else like another shop in the ex Mervyns, it could be bad parking wise. They keep advertizing their pizzookie. I've had it, it's yummy. But it's a pschological ploy. They know you'll love their food, and for most restaurants, desserts are a huge money maker. So is coffee and beverages. So if you haven't had enough food, maybe you'll go for their yummy dessert, and that is a good choice. There are other desserts here, too. But being a bigger fan of the Flipino dessert called halo halo, an ice and canned milk and ice cream concoction of preserved and canned fruits and beans, I never quite get to their desserts. We headed elsewhere for that, but they have good food period here. The bill was $46 plus tip. Not bad for a very nice time.
(4)
cheryl d.
I usually like "bj's" but this one just falls flat. 2 stars go to the pizookie & chili cheese potato wedges. my pizza was way under cooked, the fact that the veggie toppings tasted raw and temp was barely warm. the wait is ridiculous. the staff is slow at times.
(2)
CJ H.
Perfect PIZZA, perfect atmosphere, and fine service. ESPECIALLY within the HAPPY HOURS.
(5)
Nick D.
I've been to other BJ's in the past and have been to this location three-times for lunch and one-time for appetizers/drinks last Thursday. (Thanks Chris for the great service!) Let's start with what happened last night...I'm not a beer drinker but my friend kept raving about a few of the beers they had, like this Pumpkin Ale whatever it's called? So, I figured what the hell...April 16, 2009 will mark the first day in the 31-years of my life that beer would touch my lips. We both ordered two "Taster Sets," which were four - 5oz glasses (See the pic I uploaded). I picked the one that was preset and she picked a custom set. This was a GREAT way to test if I liked the light - darker stuff. Based on the different beers I tried, I can say that I liked...actually, enjoyed if anything the Pale Blonde. Not too sure if it'll make me a beer drinker but, if I ever had to order one, that's what I'd go for. They have a pretty wide selection of menu choices, probably a little too much that you might have a hard time deciding what to order. Their menu is kinda reminiscent of the Cheesecake Factory's menu, without the advertisement on every other page! We ordered their sampler appetizer (It has a real name, I just forgot the name of it!) but it came with Spinach & Artichoke Dip, Mozzarella Sticks, Santa Fe Spring Rolls and Avocado Egg Rolls. I think it was about $13.95, not too bad. We both got a salad, I absolutely LOVE their Wedge Salad...it has to be the dressing I think! Overall it was a great night. The other couple times I've been here were for lunch. They have some pretty decent lunch specials like a half sandwich with fries and half salad for about $7-$8. I got the California Chicken Club and of course, the Wedge Salad...major yum! They also had a personal pizza and salad for also about the same price, as well as a bunch of other specials. It can get pretty busy there around lunch time so, if you're on a 30 or even a 60, plan on a 90! Gotta leave room for some workplace gossip while they prep the food! haha! But that's where they loose 1-star, not many people have the luxury of an extended lunch hour and they don't seem to realize the sense or urgency of getting out of there at a decent time. The first time we were there, the manager noticed me constantly checking to see what time it was and eventually comped our meal. Don't get any ideas, this was like the 2nd day they were open....and they did improve the 2nd time around! ;) Overall, BJ's is a great place for lunch, dinner, happy hour, watching a game, etc. My only beef is that the plaza where it's located at sucks! The only two entrances to reach the restaurant are like ridden with major, major potholes. :/ But, that's not their fault...we'll blame it on Mervyn's for going out of business! haha!
(4)
Rochelle B.
Food good. Beer good. Pizookie good. Service........ SUCKS! So bad, I think I am done with BJ's. If I really have a craving, I will be driving to San Mateo because at least you get treated with respect at that one. The Fremont BJ's is horrible. It all starts with the hostesses. There is too many of them up there, and they always seem to forget about people. It has happened on 3 occasions to me or someone I know that the hostesses started seating other people who came in after us, first. Then being rude about it until they realize they forgot you. And they always say "oh, we called you". Uh, no you didn't idiot. We were sitting right in front of you seeing how long until you notice us sitting here. P.S. Don't order mixed drinks. They will tell you the order a double if you realize there is not a full shot of liquor in the drink.
(1)
Bill C.
This place is average on a good day. Their brewed beers were ok. Although you can tell by the taste and finish, they don't use high end ingredients in the beers. They are cheap, mass produced beers that try to pass as Microbrews. I had there Nutty Brewnette (American Brown Ale) and it was just ok. Not a particularly memorable beer. I ended up switching to Boddingtons. The food was again mass produced. I had a Cuban sandwich burger. It was easy to tell the burger portion had been cooked long ago was was simply kept warm. How hard is it to make a burger tough? I swear I had to chew that burger forever. It wasn't all that good. The dinner salads were pretty plain and boring. The salad missed the nice crisp crunch you'd expect from a salad. Will I be back? Naw, there are plenty of places to get average food.
(2)
Skyler W.
Happy Hour until 7pm! $1 off beers $2 off all apps and 50% off mini pizzas. This BJ's looks and feels like all of their other restaurants. This restaurant is conveniently located right off of the 880 on Mowry rd. I came here after work on a Thursday night at around 6pm, the place was crowded, but i was able to score a seat at the bar. It was happy hour, so i decided to order some hot wings and a Lagunitas IPA. The wings were magnificent, juicy and slightly crispy . The sauce came on the side, so you are able to control how much heat you really want. The beer was of course ever so delicious. I also ordered the Mini Bruschetta, it was very cheap and really tasty, the pieces of bread were thick, and it tasted similar to their pizza dough. Overall i was very happy with my visit to BJ's, the food was excellent and the service was right there with it, even the other people at the bar were very friendly. Also i was very impressed with their selection of beer, i counted 28 beers on tap!! I will definitely come back here again for some good ol' happy hour eatin and drinkin.
(4)
Evelina C.
Came here for dessert for my sisters birthday dinner. We ordered 2 different Pazookis, one that was half red velvet & half cookies & cream and one that was half double chocolate chip & regular chocolate chip. They were absolutely delicious, but it took forever for the second Pazooki to come out.
(4)
Rosemarie P.
Every time I go there, the service gets worse and worse. They're lucky the food is so good or I wouldn't ever go back. Damn the service! Love the BBQ Chicken Salad (on romaine lettuce, dressing on the side) - on hit!
(3)
Stephanie G.
Went here for a birthday celebration during happy hour. Love that the waiters/waitresses don't bug you when you just want to have a beer/appetizer. Wide variety of foods and beverages. I'm in love with the great white shark pizza, yummy! Tried the chicken wings this last time (just the plain ones) and they were tasty with my beer. I would definitely check this place out if you're looking for late night happy hour (after 10pm in the bar area).
(4)
Tiffany C.
I think by now I should be considered a regular here! Ever since I came back from college to the East Bay, I have gone to BJ's a ton just because there are very few places that are open late night on the weekends. Venue is pretty big compared to the other BJ's I've been to. Place seems like a full house Thurs-Sat nights. If you come around 10/11PM there may be a 10-15 minute wait for a party of 2-4 people. Some people may consider the food to be a bit on the expensive side but I think the prices are pretty fair for the portions you get. The food is average in my opinion and I usually order the California Chicken Sandwich with Crispy Thin Fries. BJ's also has a small bites menu. Small bites meaning good for 1.5 persons. There is a wide selection of beers but since I'm a beer hater...I can't elaborate on that part of the drink menu. Drinks are average prices (~$8-9) and are usually above average in strength. I usually get the enlightened drinks to try and make me feel better about consuming my high calorie sandwich/fries. The "Skinny Rita" is okay and is supposed to be the strongest of the enlightened drinks.( I suggest mixing it with a straw before drinking it.) I tried the "Mojito Lite" once and I hated it...I suggest sticking with the regular mojitos. Since I come here so much, I kind of wish they had happy hour. (Unless I'm totally clueless...which is entirely possible...so they may have happy hour??) Considering the food and drinks the place is average. I gave an extra star just because it has been my go to place for late night the past few weeks.
(4)
Eddie K.
Came in for lunch and the wait for food is terrible. Took almost 1hr for them to bring out my pizza. Then when the pizza finally came, the pizza was not even cook with raw sausage and meat. Then the manager came by and said sorry and will take the pizza off the bill. Do she even expect me to pay for a uncooked pizza. Totally insane seevice.
(1)
Sloane T.
Visited on 7 Aug 2012: Let's see, where do I start. Oh yeah, waiting for about 30 minutes only to find out the beeper they gave me was broken. Okay, fine, I asked if we could get something complimentary as payback? They said free appetizers. Cool. Got menus, waited a bit longer than normal for the waiter to take our order, but finally did. Then we waited. And waited. And waited. And waited. Then they came, soon followed by the soup that I ordered for DINNER. I asked if they could hold on to it for me as we'd just gotten the appetizers. Okay. Appetizers were good. Then we waited for the main course. And waited. And waited. And waited. Finally the dinners came, all of them, that is, except for our daughter's, whose birthday dinner it was. Also, husband's pasta, which he ordered with the red peppers on the side, came with the peppers in the pasta, and then some. He couldn't even eat it, it was so hot (and he's from India!). After about 15 minutes of no dinner for birthday girl, I got our waiter and told him about that as well as the volcano pasta. He was very nice, and took it away (husband didn't want anything else). Finally daughter's dinner came. I complained so much to the waiter that he got the manager, who I must say showed excellent customer service. In fact, the service people are very good, very nice, and courteous. I don't blame them for any of this (except, maybe, the early soup). The manager greatly reduced our bill, and gave a free pizookee combo dish (huge!), on the house. Not sure when I'll be back, though. With all the wait time, we were in that place for more than two-and-a-half hours.
(2)
Jeff Y.
This is way overdue I went twice and still haven't wrote a review till now! Going inside in Bj's Restaurant, holy crap it get really full at night, and you really have to go there a little early if not you're either outside freezing your butt off, or stand all night till you're call up (if longer than 30 minute forget about it) unless you're with your family of course. For appetizer I ordered flatbread pizza...both are california club, and grilled chicken pesto. Love the pizza! Main course 1st visit: BBQ Pull Porked Sandwich - very tasty 2nd visit: surprise it another pizza i'm like great, anyway I order the barbeque chicken pizza and the BJ Bacon Cheeseburger(my personal favorite for BJ and MOST RECOMMENDED!!!!!!!) No Dessert because I be full eating deep dish pizza FAIL! Food overall is good, but the price doesn't go down which suck, so you might have to bring a little bit of cash with you in case, I'll come back again if it with a family, or with group of friend!
(4)
Jeremy B.
Valentines Day was a great here. My lady and I got free pizza and drinks !
(4)
Vampire J.
What a great experience! Great food and service! OMG so full after... They make root beer that is extremely yummy, i have been here twice now the wait is worth it! The food is sooooo good here. You must save room for a pizzookie it's a signature dessert that also benefits children with cystic fibrosis.
(5)
Diana P.
This is pretty much the default spot for my friends and I when we want to have a dinner to catch up.. good drinks, good food, not too far of a drive, and not that long of a wait. Been here maybe 4-5 times since it opened & the staff is pretty friendly. One time I had ordered the ahi poke appetizer, and requested extra avocado since there was only like 5 cubes of avocado with my ahi. The waitress was sweet to get it for me not charge since she saw there wasn't that much on plate. She was very attentive to our party and we never had to flag her down when we needed anything. Love love love the berry burst cider, can't get enough of that!
(4)
Jan P.
Pizookie gets a five. (white choc macadamia nut). Friends were talking up this dish but thought how good can a cookie dessert in a chain restaurant be? I'm not sure I even wanted to know how right they were. Now the rest of my life is just time in between pizookies. UPDATE- 5 days later. Just realized the origins of the term pizookie is pizza + cookie. Oh!
(4)
Ronaldo R.
Rude service. I was standing at the bar waiting to get a drink. Area was congested and servers had trouble getting through, one of the servers pushed me out the way without saying excuse me or even saying sorry. Service sucks
(2)
Susan N.
You know how it is, chain restaurant...blandish food. But sometimes you're hungry, and it comes out piping hot and next thing you know, the greasy food is gone! Their pumpkin ale is pretty good though! Surprising for a chain brewery.
(3)
L T.
This place reminds me of the Cheesecake Factory minus one important thing - Customer Service. Don't get me wrong, I am a fan of BJ's in San Diego and Reno, but had not given this Brewhouse a try until the other night. Walked in and was almost awed, it was definitely a hot spot with large screen TVs, a noisy bar and plenty of people waiting to be seated. Curiously, there were open tables when I browsed the floor, and now I know why. Reservations? Sure, 10 people or more and 80% of your party must be present before being seated. I get that. But no reservation and you are still required to have 80% of your party there before seating. Wait a minute? If you have kids, this is a real stressor. Especially if you know that people will be trickling in after work and not necessarily show up all at once. Shame on me? If only I had known. While waiting we look over the extensive menu, a definite plus as far as selection goes. Even gluten free options for the growing number of people with allergies. Had to try the gluten free beer and was not disappointed. Not hoppy so if you are an IPA fan, this is not your beer, but for those that like the smoother sweeter beers, this one is tasty enough to get you through the night. Spent enough time reading the multi-page menu and still not at the 80% mark. Fine, kids are restless, but don't hassle us about not having everyone there. It's your policy and when you say, "Hey, let's all meet up at BJ's!" it's not like you will get everyone there at the same time. Making the story short, the manager stepped in and seated us with only 70% present. Food is tasty enough and the selection of brew is impressive; Arrogant Bastard Ale anyone? Kids are now happier with fries, mac-n-chess [which is bigger than the gourmet adult version], chicken fingers and burgers; the adults are now happier with some drinks in their systems. One thing to ponder: Potatoes bigger than a four year old's head! Not natural. But unfortunately, we had to ask for our server for things more than a few times. For the price and the included gratuity, we expected a bit more, but someone mentioned that is just the sign of the times. Seriously? Since when did good customer service change its definition based on generational values? The food was good, beer is better than most, atmosphere is lively, pricing is on the higher side . . . but sadly the deal breaker is the customer service and the way they treated us from the beginning. Not sure we will be going back any time soon. Even if by the end of the night everyone did show up - 100% thank you!
(2)
Esther A.
Service can use some serious coaching. Was it the manager AND the assistant manager's evening off the night we came? I'm glad I called in to find out the wait time prior to coming in b/c they allow you to be put on their waiting list over the phone which was great b/c the wait was RIDICULOUS. Food isn't the greatest but it seems the Fremont/Newark area loves restaurants like BJ's.
(2)
Emily L.
The food was good as usual. The new smaller brewhouse burgers and mini pizza were a nice change from the giant portions I usually see. Perfect for lunch. We were seated quickly, but service was super slow once we sat down.
(4)
Samantha S.
I've come here a couple of times very recently and I can say the second trip did not redeem the first trip. This rating is all based on the food, not the service. The first time I came here with a small group of friends for drinks. We ended up ordering the best beginning appetizer sampler. The four dishes that made up this sampler all sounded delicious. It came with avocado egg rolls, sante fe spring rolls, spinach dip, mozzarella sticks, and a small selection of dipping sauces. I've had better avocado egg rolls at other BJ's locations, so it's safe to say I was very disappointed. And as far as the sante fe spring rolls go, I'm speechless. They looked like they were old and had been sitting out some where for far to long. The mozzarella sticks and spinach dip were nothing special either. The drink I got was the jerry burst, which I enjoyed. It was a berry cider mixed with some type of beer. The second time I went with a larger group of people. It was very difficult to decide what to get to eat so I ended up getting the mozzarella tomato salad while i made my final decision. The tomatoes had absolutely NO flavor and the balsamic dressing that came with it was completely hard on the plate. It looked very pretty, but the overall taste was pretty disgusting. Even if the balsamic dressing wasn't cemented into the plate it still had an off flavor. I ended up getting the ahi tuna appetizer for dinner because it looked and sounded amazing. To bad it wasn't. I think they might have forgotten to add the sauce that came with it because it was straight flavorless chunks of tuna. I normally love coming to BJ's, but I think I may have to take a brief break before returning soon. The service though both times was amazing!
(2)
Daniel D.
Came here for a late dinner and had an interesting experience. My expectations when it comes to dining are held at a higher level when it comes to BJ's. We were seated fairly quickly, helped out right away, and everything was going smoothly. One thing about his location that caused it to earn two stars was the fact that everything takes forever. After ordering and waiting 45 minutes for our food we were then approached by the waiter who let us know that both orders were messed up (baked potato was cooked wrong and my cajun pasta was taken to the wrong table). Cool, as long as they were being transparent and honest. Still sucked having this mix up though. We finally got our food after waiting about an hour and 15 minutes. I had become very impatient. Food was good, still prefer The Cheesecake Factory's cajun pasta over BJ's but still good. The waiter was cool though and she went out of her way to "talk to her manager" to get us a discount on our bill for the long wait. Awesome! Not so much, after waiting for our bill for another 15-20 minutes, we were told that we were going to get 50% off the baked potato, the pepsi, and the Shrimp Cajun Pasta. That's not what the bill reflected though! We got half off the baked potato and pepsi (the two cheapest items on the bill) and only $0.85 off of the pasta lol I didn't even bother trying to have them correct it, I just wanted to leave as soon as possible. I definitely should have said something but why should I? If they are trying to make my dining experience better than what it was then those things should have been doubled checked. Meh. I've experienced better.
(2)
Andrew M.
Came here with a bunch of friends to wish me a fun going away. I've been to BJ's before in Foster City and I remembered it being pretty good. This one, well unfortunately I can't say the same. Being a bunch of 21 year olds, we wanted some alcohol and the girl who was serving us, who was very sweet, didn't know anything about the drinks. She wasn't 21 and they didn't teach her what to look for but its okay, still got what we wanted. Their beer is pretty good, a little too skunky for me but I'm always down to try something new. The food was mediocre. I order the Pot Roast sandwich. It was messy, the pot roast was over cooked and the mash potatoes were very mushy. Their pizza was probably the best thing and that was just okay as well. Sorry BJ's, won't be back.
(2)
Cynthia L.
I enjoy the food here but the wait is always so long. It doesn't matter when you go (time of day, day of the week). They are always crowded. I went with my 1 year old daughter and my cousin. They sat us in the back room. The table that was available was not the best table. It was so close to the surrounding tables. People kept bumping into my daughter's high chair. One waiter bumped her 3 times. Customers bumped her twice. I moved her, but the place was so crowded and people were running around all over the place that it didn't matter where her high chair was placed. The safest place for my daughter was in my arms or on top of our table. I like the food, but don't like the environment or the fact that people (staff and patrons alike) do not pay any mind to little ones. I'd say it's not kid friendly. Our waitress forgot my daughter's juice, I had to ask her three times for her juice. As far as food goes, the Avocado Wrap was really good and filling. The Santa Fe salad was good.
(1)
Craig F.
Came here for happy hour and sat at the bar. Bar was packed as expected and was able to find the last remaining spot at the end of the bar. I ordered a Piranha pale ale $3.75 (Beers $1 off during happy hour 3-7pm and 10pm till close) and the BJ's Favorite mini deep dish (combo pizza $5 - half off during happy hour reg $10) The pale ale was ok, I'll stick to Sierra Nevada. The pizza was good esp. for $5, I would not pay the $10 for the pizza when it's not happy hour. With 10 min to go of happy hour, I decided to try their Hefeweizen. I will def. not be having this one again. I'll stick to my Pyramid Hef or Blue Moon. Way too sweet. Didn't like this one at all. Final damage was $13.72 for 2 happy hour beers and a mini pizza I'm doubtful that I'll come here very often in the future, but if I do, I'll skip the house brewed beers and recommend you do the same.
(2)
Randy T.
Worst service I have ever had. After taking 10 minutes to get drinks after we were seated, our server told us he was going on break and another server would be taking care of us. We sat for twenty five minutes without even a look from our new "server". Even after speaking with management it didn't improve. My wife and I got our drinks refilled once, we had to ask for my son's and my daughter never got a refill. This was the first time I've not left a tip. HORRIBLE STAFF!!!!
(1)
Marisol M.
The wait here to get a table is always long in addition to waiting for your food is another long process. I wouldn't recommend coming here unless you have plenty of time to kill.
(2)
Kim V.
UPDATE. Came here a few days ago on a lunch date with 5 other friends. What happened to the cute waiter who serviced my birthday dinner here?! Our waiter was cool. He constantly came back to check on us. My friends walked in and said the placed smelled like WOOD POLISH, lol. I couldn't smell it. But apparently everyone else could. Took us about 15 minute to order, and by the time we were ready, our waiters shift was over, and he came to our table to let us know, and showed us our new waitress. We ordered our food, and she didn't even bring them out. A Manager ended up bringing us our food. She took forever to bring us our check. We spent more time waiting for our check and to process our cards, then we spent eating our food. And when we asked her to bring to-go boxes, she attempted to pack them for us (I'm picky with my food), so I reached for one of the boxes on the table to pack my own leftovers, and she reached over and snatched it back out of my hand and said she got it, and I said no, it's okay, i'll pack my own. Talk about rude service. 1 star for the manager and his AWESOME friendliness, and 1 star for the delish Cheddar Broccoli Sourdough Bowl Soup.
(2)
Jessica H.
I really like this place. The food is good, love the chicken wings. I got the deep dish pizza, it was probably one of the best pizzas! I really love the Pizookie as well, got the double chocolate chip with vanilla ice cream. I have to say, pretty good combo, but I would try something else next time. Okay...this place got a 4 star since the service was "too good". The guy kept on bothering us, I felt he was like listening to my conversation with my friend too! I think the waiter is a bit bothersome.
(4)
Ashley P.
The Parmesan Crusted Chicken is my fav! What's even better is that I have leftovers the next day!
(4)
Mike D.
Recent i decided to give this place another chance and I called in advance to reserve a table for a party of 8. We were all there 5 minutes early and they said that they did not have the reservation and they expected us to wait 45 minutes? This really upsets me as the food has always been really good but the service here is terrible. I took the group to Elephant Bar and was seated right away. I am so over this place.
(1)
Ken J.
I am moving this to 4 stars because of their menu, and their beer. Gluten free Pizza is the favorite of my friend. I did NOT like thei r avocado egg roll... wierd flavor didn't work for me. Didn't particularly like their lettuce cups wither... but there is so much to explore and they have a nice bar. I would encourage others to go.
(4)
Tran N.
The beer here is good, but I wish the food is more consistent. I always order the balsamic glazed chicken, but once in a while the chicken is over cooked and really dry. I don't think the wait is too bad here, the estimate that the hostess gives is actually pretty good. Once in a while a server will give out some free pizza to people who are waiting.
(3)
Big S.
Recently I visited the restaurant in Newark and wished I had not gone. The food is good and the beer is fantastic. The problem is the service and the management. It was not packed in anyway and you can see they had so many people on the payroll doing anything but servicing the few people that were paying customers. It got so bad the security guard in the parking lot started ushering people to the tables while the hostesses were chatting away. Any special request was meeting with rude looks and I was really wishing I had not been there. It will be the last time I ever set foot in a BJ restaurant again. I don't expect people to do anything but service the customer and I guess that is asking too much.
(1)
Dean Z.
Let me start of by telling you that I cant remember one good experience that I have had here. The service is HORRIBLE! The only thing that keeps me coming back are the large assortments of sports on their many tvs. Think twice before coming here
(1)
L V.
If you were ask me how I would rate this place a year and a half ago, I would have given it a very low rating. Although I hesitated to go back here, I just wanted something close to home and the Pizookie's never let me down so I decided to give BJ's at this location another chance. We came here tonight and it was very crowded. We were told it would be a 35 to 45 minute wait. We waited and to our surprise we were called to be seated in 20 minutes. The manager was the one who seated us and he was very pleasant. It's nice to feel noticed and that is how his friendliness made us feel. Our waiter this evening was Anthony. Great server, friendly, courteous, and very attentive to our needs. Always smiling and very easy to talk to which is a plus. Good vibes, happy staff. It just makes us want to come back. We are thankful that we were able to have our avocado rolls since the last time we were here (over a year ago) they ran out and I was not happy. And thankful that our order came out exactly as ordered and in good time. Delicious too! Things have definitely improved since my last visit here. Thank you Mr. Manager and Anthony. Because of your great service tonight we will be back. Would I recommend this place to my family and friends? Absolutely.
(5)
Mar A.
This place is always crowded--- which means people are coming for a reason, right? I've been here a few times and have never had bad service. The servers are always helpful and friendly, and the bar staff makes very strong drinks. I love their beer here! Their micro brews are delicious (I can't leave unless I have a Jeremiah Red and a Harvest Hef). But this place also has a ton of other non-BJs beers on tap and a lot of others in bottles. They have a full bar, enough TVs and sports to keep everyone satisfied, and waiting space for when it gets super crowded and you have to wait for a table. Bathrooms are always clean, which is a plus for a place that is always crowded. Order the pot roast sandwich. You'll thank me later. And they have a pizza for everyone! I tried the mac n cheese last night and it was the perfect serving size for a small bite. Get it. It's delicious!
(5)
Ariel L.
Booze and the pazzooki thats all you need to get. The wait staff is always awesome with a fun enviroment.
(3)
Kenny L.
I like the sampler sets here, $9.95 can get you over two pints of beer. Problem is, their beers (save for the stout) taste like it's watered down. Subtle flavors and hoppiness is one thing, but watered down is something different and unforgivable. Brewpubs should have better beer than this. I am surprised that somebody has finally made a microbrew that tastes like a macrobrew. The Red, Brown Ale and Porter could have been excellent (nice malts) if the beers weren't watered down. Pizza was in a deep-dish style was was pretty good. Not because it was good deep dish, but the flavor combinations were adventurous and well put together. Service was so-so at best. This place has so much potential, but I don't think they will ever fulfill it.
(2)
Chelsea O.
The food and drinks were good, but the service was horrendous. My group came here for a little surprise dinner for our friend's birthday & engagement. I had called the day before and made reservations with a manager. To my surprise, when we got to the restaurant they did not have my reservation. I was visibly upset and a little frantic as I was concerned that we wouldn't be able to pull off the surprise, but the hostesses didn't give me any information on when a table would be ready for me... they just gave me the little light up thing and told me it would light up when the table was ready. My friends and I went to the bar and sat there for 20 minutes and our table was still not ready. I went back to the hostess stand and explained the situation that this is a surprise party and the guest of honor will be arriving in 8 minutes. I asked for the manager, and they told me that they already talked to the manager and he said I didn't have a reservation. Their whole attitude was very nonchalant. It was obvious that they did not care about our situation that we were in because of their incompetence. Eventually we did get a table in the nick of time (thankfully the guest of honor was running late). Once we were sat we didn't see our waitress, Courtney, for a while. We were sitting their with empty glasses for a good 20 minutes before we could even find her to get another. I can say that she was probably one of the worst servers that we have ever had. She was absent the whole time, rarely checked up on us, NEVER refilled our waters, and was completely rude whenever she was at the table. The only time she was quick to get to the table was when she came to get our money and the gratuity that she absolutely did not deserve. The management at this restaurant is terrible. Brenda, the manger i spoke with when i made my reservation is obviously incompetent. There is another woman manager (blond) who was on duty when i was there was either completely aloof of the situation, or lacked the managerial skills to do anything about it. There was a male manager on as well, he was better than the other two... but could definitely use some customer service training. All in all, I would never recommend this restaurant to anyone. BJ's has great food and drinks, but this specific location has terrible service and worse management. Good side: The brunette bartender was very kind and attentive and made fantastic drinks. Thank you for that.
(1)
Shannon L.
Originally we made a reservation for 12, but only 6 of our party showed up. So I'm surprised we still got such good treatment. 2 stars for that! And even with only 6 people, we still had 2 servers! I hate how inconsistent chains can be with their food. Maybe it's because my standards for eating were much lower in college, but I remember the BJ's in Tustin being so wonderful to go to! I always loved eating the avocado egg rolls, deep dish pizzas, and pizookies. Today I split a medium size BBQ Chicken pizza with my friend and it was $20! Outrageous. There are 6 hefty-sized slices but the pizza came out lukewarm and kind of bland. It ALMOST tasted microwaved....oh BJ's please tell me you do not microwave!! That will put you on the same playing field as TGIF/Chevy's/Olive Garden. I also tried the Oreo Pizookie with French Vanilla ice cream. What makes this "Oreo" is that the whip cream is cookies 'n cream flavored. The chocolate cookie was undercooked so it was also lukewarm and gooey, in a bad way. I personally feel that Vanilla BEAN ice cream would've gone better... the French Vanilla threw it off a little. This place is your typical BJ's--big restaurant, sports bar with big screens, lots of traffic. Service was surprisingly good and the food came out fast. I would definitely recommend this for big groups but to be honest, if you're a chain restaurant and not good at the opening, I don't know how good you'll be from then on!
(2)
Mary T.
I like this BJ's location the best. They are on point with their stuff and the food is great. The chicken wings are the right size, not skimped on like the BJ's in Foster City. Get their chicken wings with sauce on the side and their wedge cut fries as an appetizer to share. Delish! Hubby likes this location cause they have all beers on tap from all over the place. Guys, what can you say? So, if you are looking for a certain beer, you may be able to find it here.
(4)
Omar G.
BJ's doesn't seem to need a review since it seems everyone has been here! Still, I need to procrastinate so here goes: The food here is always high quality, be it the pizzas, burgers or that awesome runs Poke appetizer. The staff is usually pretty friendly & helpful. The beer, well the beer is ok. I have never been a huge fan of their house beers, but I love the fact that the serve some great guest brews. You'll often find Anderson Valley, Speakeasy, Drake's and other local brews. Also, for the homebrewers, they offer a 10% discount with your AHA card! Almost forgot about the Pizzookie.. can't do that! A freshly baked cookie with ice cream on top... rocks!
(4)
Max M.
Four of us met here for lunch on Friday at 11:30. The place was at 10 percent capacity. We did not want a booth. Our table was in unserviceable zone. I asked a wait staff to find our waiter. No one showed up. So I went to the front and requested a waiter. The fellow was warm and friendly, he took our order, but switch us to someone else right after our drinks arrived. Food was good, tasty and inexpensive. We had unlimited time for lunch but if we did not, the initial confusion on behalf of wait staff would have hampered our plans. I still give them 3 star for the food and service. Will go back for food.
(3)
Curtis C.
With Mervyn's having shuttered their doors long ago, BJ's sits alone across from the Newpark Mall, a dessert oasis (more on that to come) in a literally deserted strip mall. Location aside, the parking lot is always full and the restaurant bustling, leaving BJ's Brewhouse and my post happy hour waistline as two things that are definitely not suffering from recession. Speaking of dollars and scents, the smell of deep dish pizza and sinfully delicious pizookie wafting through the air as you step through the door will get your taste buds firing on all cylinders without doing too much damage to your pocketbook. The key to a successful BJ's run is to go during happy hour, or to catch their weekday lunchtime specials, that way you have free reign on all their best menu items at cut-rate prices. Some of my favs on the menu include the sliders (pulled pork or angus beef, both are delicious) with fries, most of the pizzas, spinach artichoke dip w/ tortilla chips, and the egg rolls. Of course no visit to BJ's is complete without ordering a pizookie. A word of warning to anyone who finds themselves sharing one of these bad boys with me, try to take any of the crispy cookie edge and I will parry carte the hell out of your spoon. I didn't take 4 weeks of fencing class at the Brea Community Center for nothing. Well actually I took it because it seemed random, and I'm random, but that's neither here nor there. Aside from the food, BJ's also serves their own line of decent brews. I've been known to imbibe my fair share of the Jeremiah Red and Piranha Pale Ale during many a happy hour. The combination of tasty bar food, good beer, and a gigantic wall of TVs playing every sporting event imaginable, makes BJ's a pretty righteous spot to catch a ball game. Hits: Happy hour specials, lunch specials, ginormous TV wall Misses: Crowds, somewhat limited bar seating at this location Words of wisdom: Arrive early if you want to snag a table in the bar, lunch specials are weekdays only, check out the late night happy hour if you missed the early one
(4)
Cindy C.
I am so mad at BJ's! This was my favorite location up until i came here one night and the waitress was horrible...so rude! We sat down at 11ish. our waitress came to us late and then started rushing us. She DIDNT bring water til after we order then told us we had to pay the bill before we got our food. We couldnt even eat peacefully without her rushing us telling us we have 15 min then 10 min then 5 like damn! If the host wouldve told us earlier then maybe we wouldnt have stayed ! Or would have sat at the bar! Thanks to this incident, Im officially not coming to this location anymore!
(1)
Lorrie M.
I always have a great experience at BJ's so I really can't say too many bad things about this place except that it seems to be the common theme at all BJ's when they get busy, the service just DROPS. This is sad because honestly they get busy a lot and it would be nice if they had apt waiters that knew what to do. Other than that I have to say the food here for a chain restaurant is FANTASTIC. I always get their delicious chili cheese fries or sliders, and their jambalaya is one of a kind. Finally, as I'm sure everyone knows ... PIZOOKIE ... white chocolate macadamian nut HEAVEN ... *do not disturb... I am eatingz*
(4)
Richard G.
One of my clients suggested a late dinner and wanted to try out the new BJ's in Newark. Maybe because it was a Tuesday, we did not encounter any of the wait times that my fellow yelpers encountered. I think they may be a victim of their popularity in the local area. The place was very full for a Tuesday night. We were seated right a way and our drinks arrived promptly with our salad and soup. I found my salad to be very fresh and crispy and just the right amount of dressing. Our server announced that she was taking a short break and announced who would be covering for her. I was very impressed as I do not recall anyone doing this before. Her replacement server made sure we got our entrees of roasted chicken and I ordered the Salmon which was cooked to perfection and served with wonderful vegetables and rice, a good selection. They really did a wonderful job of keeping our glasses full and we were too stuffed to order any dessert. So there you have it, great service, upscale ambiance, and fantastic food. Too bad I was driving as I would like to have sampled their home made brews. The home brewed Root Beer was a wonderful addition to my meal and my client really enjoyed the Strawberry Lemonade. They have many High Definition TVs to keep up on the Sports scene.
(4)
Laura H.
I go to BJ's at least once a week. The staff is friendly and efficient; the place is well managed; and the food is quite a good value - you get a good amount of food of good quality at a decent price. The only drawback to BJ's is how noisy it is - but that's to be expected in a sports bar. My favorite dishes are the Jambalaya, the gourmet mac & cheese (deliciously spiced up with chipotle), the wedge salad, and, of course, the pizzas. And they also have some excellent desserts - the pazookies are delicious and so are the beignets. So save room!
(4)
Christine C.
one of the few places like this in Fremont, i like that they have late night happy hour especially since there isn't much to do after 10pm. been here twice before and went last night for a friend's bday. they give you a mini pizooki on your bday! the happy hour isn't completely amazing unless you get their pizza - half off! their strawberry splash is yummy since you can barely taste the alcohol & they do have my favorite belgium beer lindemans framboise. good place to be loud and socialize. i'd still choose yardhouse over BJs tho.
(4)
Tiffany N.
3 stars is right...It's BJs! What more do you want?!
(3)
Greg H.
This place is always great to eat with friends and or family. I come here often and every time I'm greeted by friendly hostesses and get served by chill waitresses. I firmly believe that every meal should be completed with either their root beer or cream soda. But i mean, that's just my opinion. this place is awesome, hands down
(4)
Leslie P.
There's not many restaurant&bars in the area. they are mostly in fremont or in union landing in UC. So this one is pretty popular. The food is a-okay. like i said for another review, pizookies are O.R (=overrated). this is the only BJs that i've had HH at, and it's relatively a good deal. deals on food & drinks.
(3)
Ada S.
Am I the only one who notice the difference in their pizzas? I don't know what happened but the quality of their pizzas went down the drain. I remembered about 2-3 years ago that their pizzas are cheesier with a lot more toppings. The first time I noticed the difference was about 2 years ago. I really thought they forgot to add pizza sauce and cheese because it was that dry! It was replaced by the same tasting pizza so I thought the cook was probably different that night. I finally gave it another try last Friday only to be once again disappointed. I had to ask for a pizza sauce on the side but that didn't help. I'm not sure if this is the only location that serves the dry pizza but my best friend who also loved BJ's pizza at one point noticed the same thing from the Socal area where she lives. Their thai shrimp lettuce wrap was also not as good as I remembered it. Our server was very friendly and energetic but his breath was really bad. Oh, they tried twice to serve us pizzas that wasn't ours. The first attempt was a female server who at least asked if the pizzas she was holding was our order and clearly it was not because I didn't see greens which should have been the bell peppers so I told her it was not our order. Five minutes later, a male came with the same looking pizza but this time this server did not ask if it was our order. He just automatically tried to place the pizza on our table until I stopped him and said that was not our pizza because I don't see any veggies on it. Lame! 3/4 star for the pazookie and 1/4 star for the calamari.
(1)
Chris C.
I had a group of 25 here a few days ago. Any group larger than 19 has to be a 'banquet', which I setup a month in advance. The banquet menu has different combinations of things, usually the entree is all you can eat with complimentary soda. I went for the four pizza and added individual pizookies. You get 2 hours for your session, so if you start at 6pm, you would end at 8pm. I had Great White, BJ's favorite, Sweet Pig and another one which I forget as well as the class pizookie. Overall things were fine, the staff was friendly, and we got through round and a half of pizza. They didn't really give me a full-second round of pizzas though, I only remember 2 or 3 of the four getting replaced (maybe they weren't totally empty when they did the swap). Not a big deal, but I went for seconds only to find that there wasn't another Great White. I could have said something, but none of my guests were complaining so I let it slide. Overall, it was a great dinner for my friends, but it would have been difficult had I not set it up in advance.
(4)
Nancy J.
Great service... Jason is the best. Food good, but my husbands baked potato was luke warm and had a brownish tint like it had been in a warmer all day, this cost them a star. Came here tonight because my daughters went to school with Grace Kim... RIP Grace, it is not fair what happened to you in Oakland.
(4)
Roselyn A.
I love food here, every time I go here they treat me excellent! Waiters are responsive
(5)
Donna L.
I'm a regular here so this review is long overdue! BJ's Restaurant & Brewhouse is one of the best restaurants I ever ate at! This restaurant is usually packed but you can call ahead to be put on the wait list. And if you drop in on a busy day/night, general wait time averages from 30-40 min wait or longer. On several occasions, I had to wait 30-40 minutes for a table but it was so worth it! Some of the dishes I had tried and would recommend is the Cajun Pasta, Chicken Alfredo, Baked Potato, Pizza, Turkey Club Sandwich and the desserts of course! So tasty and delicious! The portions for these meals are much larger. As for the price for the meals, you can get tasty meals between $8 - $15, very affordable considering the large portions! Customer service may be a bit slow because this restaurant is so popular and packed but the server is generally kind and try to do their best to accommodate you! If you haven't tried the food here, you're missing out! BJ's Restaurant & Brewhouse is perfect for both small and large groups, the food is delicious and comes in large portions and is extremely affordable! * * * * * FIVE STARS * * * * *
(5)
Mitty C.
Pizookies are amazing! The happy hour appetizers are decently priced as well, though the alcohol prices really aren't marked down much but given the Newark/Fremont area, there aren't that many options for late night drinking anyway so I'm going to let that slide. The food is usually pretty decent, although I have been there on some occasions when the food could have used more attention by the chef. There seems to be an inconsistent dinner rush that isn't wholly dependent on the day of the week at all. Just keep in mind if you're going with a large party, to arrive earlier if possible cause you'll probably be waiting. $4 mini pizzas during happy hours are delicious.
(4)
noah a.
In general BJ's isn't bad for a chain but this location somehow manages to screw up chain-wide recipes. They always skimp on pizza topping, don't give enough side dish, "forget" to bring out parts of your order etc. I sear they need to go through an audit by the chain and see how poorly they compare to other BJs. If you have a choice the new one out by Dublin/Pleasanton is MUCH better.
(2)
David F.
Service is hit or miss here after being seated in a not so crowded bar area our waitress was assigned our table and another table all the way across the building. We waited 15 minutes to be served not a good experience. In the past we have had hit or miss experiences here but it is close to home and the good out weighs the bad experiences I guess. Plus nobody can touch the Oreo Pazookie!
(3)
Ricardo R.
Usually try pasta. Opted for the salmon, best choice EVER!! Friendly and quick service.
(4)
Cliff X.
Keyword - Brewhouse. First timers should try the beer sampler. they have 12% BEER! my all time fav is Jeremiah Red. RootBeer is also pretty Rad. Pizza - I recommend Mediterranean. Server - I recommend you sit at the bar. You'll be sitting there for a good 30 minutes longer for your dinner if you got waited on at the tables. Slow OR Busy. I think Bj's trains their servers to take that extra 30mins longer. Overall - Nice place, nice people, nice food, nice BEER, SLOW service (except bar) OH! and they have Rooster Sauce.
(4)
Tiffany K.
Wow, a BJ's in Fremont, well Newark technically? I feel like im in Cupertino! This particular location is around the same size as the one in South San Jose. Upon entering the restaurant, the first thing I noticed was the rotating glass doors. I thought this was really really odd for a restaurant like BJ's. It doesn't fit with the environment whatsoever, and it just caused unnecessary traffic and issues when the 15 year olds were running in circles and holding the doors so their friends couldn't get through. The service really wasn't that great here... While waiting for a table, my girlfriend and I decided to go to the bar. It took forever to get someone's attention since it was packed - and one of the bartenders just stood there staring off into space, totally not realizing that we were trying to get a drink. One of the bartenders who was actually busy, had to ask her to help us. Our waiter was fine in the beginning, and just totally disregarded us towards the end. After clearly finishing our food, since I left my plate at the end of the table, our waiter just kept walking right past our table not even asking us if we were done or needed boxes or our check or anything. After we finished eating, it took him about 20 minutes to finally come and ask if we needed help. As far as the food, I got a grilled chicken alfredo pasta, and it was okay. my food came out cold. Overall, this BJ's is okay. After trying three BJ's, the Cupertino location is still the best.... however, im gunna have to come back one day just to get a Pizookie. Can't really mess that one up.
(3)
Brenda H.
I came here with my 5 cousins and brother to have dinner. It was probably the first time we sat down immediately. So that alone made me pretty happy. It was weird. We were actually helped by 3-4 different servers. We had 1 main server, but she was sometimes there....sometimes not. Kinda strange. Anywhoo, i had the 10in thin crust gluten pizza...all veggies with no cheese. it was pretty tasty. i'd definitely order that again. The three starts is because NOTHING HERE IS HEALTHY. if you are conscious about what you put in your body, go someplace else. Otherwise, have a beer. Invite some friends. And have a nice casual time.
(3)
Nancy T.
The customer service here sucks balls. I've been here plenty of times for dinners, birthday dinners, lunches, and happy hour. If it wasn't for their awesome Jerry burst drinks, I wouldn't ever come back. Their wait time during dinner is horrible. The hostesses seem to always be confused and unwilling to do their jobs. Orders have been wrong numerous times. Their happy hour sucks. I'd rather go somewhere else for happy hour. The BJ's in Cupertino is 100000000x better than this one. Their customer service and cooks are on top of it. managers walk around making sure everything is okay and that you get your food on time. Newark BJ's needs to learn from them.
(2)
Jonny A.
I've had issues with the BJ's in the south bay, but so far, this one has been flawless. Even when it first opened, the wait time wasn't too bad -- nowadays, there isn't a wait -- at least every time I've been since. The servers are really friendly and knowledgeable -- chatty in a good way too. There's plenty of delicious food and drink -- and the happy hour goes on late -- big plus. Hosts are always greeting people right away. Come on down!
(5)
A W.
I'm a vegetarian so I ordered a deep dish veggie pizza. I've been here on three separate occasions and each time they managed to mess up my meal. It says Vegetarian for a reason, yet they somehow keep managing to shove meat under the cheese or in the crust. the first two times I told the waiter, the manager came over said how sorry he was and gave me another veggie pizza for free (luckily this time with no meat). Didn't have to pay for either veggie pizza. The third time a manager (not sure if it was the same one or not), but he brought me a replacement with no meat, yet when the bill came he said he gave me the replacement free, and still made me pay! for their screw up! I will not be going here ever again. It's pretty serious if they can't get a simple veggie pizza right. If someone was allergic to that meat or if it was some other ingredient they hid in the pizza someone had an allergy to, I'm sure they wouldn't be open anymore.
(2)
Jenny N.
A chill place to drink beer and munch on appetizers. Love the happy hour times :) had to wait 30-45 for our pizza and when they brought it out.. It was cold and stale .. Complained. Got a new one. And got it for FREE :) so that was cool.
(3)
Jim C.
Hung out with my buds here, I tried the Grand Cru, good at first, but too sweet for my taste, I prefer their blonde b/c I'm a gentlemen. :-P Not sure what one of the lady ordered, it was some fruity cider, pass. Food was non eventful, in fact, I can't recall what we ate. We all finished and no one got sick, I guess I had a pint or two too much. Yeah, grab a brew and bond with your pals, watch a game, that's about it, I wouldn't come here for fine dining.
(3)
Diana L.
BJ's is by far one of my favorite brewery's. I give their beer, food and service 5 stars for several reasons. I've been here quite a few times and it never fails. We are always greeted by friendly staff. The waiters/ress are always very attentive and on point. I love coming here for their savory fresh Ahi Poke. It's chopped sashimi Ahi marinated in poke sauce with diced avocado. The Ahi is served with crispy wonton chips- so delicious. I've also tried their chicken noodle soup and the minestrone. They're both nothing special, but do their job as fillers. Their pear ciders are also quite delicious. If you love ciders, try the pear cider! Not the biggest fan of the berry pear cider because it's too sweet! The Margherita Fresca (has mozzarella, tomato sauce, fresh basil and parmesan cheese) and California Club (bacon, chicken, tomato & garlic aioli) flat bread pizzas are amazing! They are both crispy, fresh and flavorsome. I would recommend sharing appetizers and plates with your table to try different plates. Their BJ's Cobb Salad is also fresh and delicious! If you plan on going on a Friday or Saturday evening (or during a game), plan on waiting at the very minimum 1 hour. They are always packed- which in my opinion, is a great sign. They have a full bar and flat screen TV's all over. The place is loud with dim lights, but I love it! Plenty of parking too. Their prices are reasonable, but be careful when ordering pitcher, after pitcher... it can add up! ;)
(5)
Tracy L.
I come here every time i come to california for two reasons: 1) POTATO SKINS ARE DELICIOUS!!!!! 2) pizooki's are freaking amazing meal-wise they have a lot to choose from, even a calorie count menu if you really want to know what's going in your body. fish tacos were ok, ribs and chicken is great, the personal pizzas are good because they have a soft crust, the burgers are really good too i had the grilled burger melt (that's the same idea AND better than the frisco melt from steak n shake! haha!) but let me get to the good stuff: potato skin appetizer: GET THEM. they're not scraped so thin like some potato skins, they actually have something to bite into, melted cheese, bacon bits, and ranch and sour cream dipping sauce?! hell yeah! pizooki: get your own, get a tasting platter to pick 3 flavors, or get a party platter that's the size of a pizza with like 8 sccops of ice cream piled high on it!! (share that with 5 or more) can't go wrong with any of the flavors, the newest one is RED VELVET...orgasm. i'll admit the ghirardelli choc on choc is really really really chocolatey. happy hr's awesome! bartender let me taste beers all i wanted before i bought one! they brew some beers just try them, but they also have a nice selection for girly drinks too. ALWAYS a go to spot, has huge TV's and little tvs everywhere, great spot to watch games and hang out
(4)
Jessica C.
I eat at this BJ's way too often. Pretty much every time we have an event with friends we always decide to eat at BJ's. We like to dress up and go out and eat with the girls, so it's a nice place to dress semi-formal and not have people just stare at you weird for wearing a dress . Again, I always get the half rack ribs here, unless I'm really hungry then I might go for a whole rack ;) BUT the best part has to be the pazookie. You can't leave without getting one and I recently realized they had white chocolate ones ! gah was I missing out ! The waiters/waitresses are all really friendly too and always greeting you with a smile, and it makes you feel good , better then having a cranky waiter that's for sure. Wait lines , might be a tad bit long during fridays and weekends, but it usually goes by pretty fast .
(4)
kara o.
It's never a good sign to go a restaurant and see someone throwing up in front. I should have left at that point, buy unfortunately I stayed. I wasn't expecting much in the way of food, even though I had enjoyed BJs in San Mateo. I had a turkey burger which was good, but the fries tasted like they were made in old grease. The server was very friendly, but the service was incredibly slow. Perhaps they need more staff. PS the rest of the strip mall this is I is completely boarded up. I won't make the drive again.
(2)
Rafael N.
Just an average BJ??? Hey that's OK with me. Love the beer selections and the decor is palatable. Nice size TV above the bar. A bit of a wait cuz it gets busy. Menu is huge.... The best memory so far is a nice deep dish pizza and shrimp tacos. Worst memory was the donut thick battered Fish n Chips. Overall, a spot to get ur beak wet n munch n watch some tube deserves a 3.
(3)
Amanda M.
Just have to say, I love the pizza here, the mini is just big enough for me! But, I fallow it up with a pizookie. So I leave feeling pretty stuffed! I don't really like the parking lot, its kind of cramped, and if Mervyns was still around the parking would be even worse. The inside is nice, lots of nice decor. If you're a sports fan there are like, 5 flat screen tvs playing a variety of games. They're a little distracting in my opinion. Ive never had to wait more than 10 mins for a table, even on a busy night. The staff is great. I've always had a good server. Over all I'd recommend going here with friends, family or even a date ;-)
(4)
Shira O.
Went to the 10-close happy hour last night. Tuesday is 1/2 off bottle of wine/glass night...not to shabby. Discounts on lots of things if you sit in the bar area only. Service is nothing to sneeze at, but I like my beer, wine and pizza cheap and happy hour at this place hits the mark.
(3)
Michael S.
I would give the micro-brews 4 or 5 stars. Food is 3 - 4 stars. Busy place with a good menu. I have eaten here several times while staying nearby for a month. The best dish was by far the parmesan-crusted chicken. I had that one twice! Pizza is excellent, and so was the barbecue beef sandwich. Burgers are good too. But go here for some serious brews.
(4)
Jennifer H.
This place is trying way too hard to be like The Cheesecake Factory. First off, I really applaud them for being located in a completely deserted spot. Customers take up the restaurant parking lot AND the now defunct Mervyn's parking lot which means people must love this place. Don't know why..here's my reasons 1.) The food is wayy too salty. Why must Americans like salty foods? Hello, there's a reason why you are overweight and have high blood pressure, America. In fact, if you're looking to come here for a simple and healthy meal..get your butt to Sweet Tomatoes. Even their salads here are loaded with crap..why call it a salad then? I got a soup in a bread bowl. Toooo salty and even the bread bowl was slathered with butter...eck 2.) If you're looking for a nice and relaxing place..get lost. TV screens and super loud, playing sports games and other things AND if you come at a rather bad time, angry men shouting while spitting bits of BBQ wings out of their mouth. Not a good look people.. 3.) Service was pretty bad. Even when our drinks were getting pretty low, no one would ask for refills. It took a good 20 minutes or so to get reception and it wasn't even busy. I will definitely not be coming back here again..it was quite an awful experience. For a whole week, my body was feeling like crap.
(1)
Rita H.
This review is strictly for security guy at night time. Real example of RUDE. Bjs manager should train him more properly. Other than that service was great and food was good.
(1)
Alyssa S.
Ive liked this location for a while but keep getting veryyyy mixed experiences. Example of time i liked: Bartender was great, very friendly, quick and even came up with a new tasty drink with me since ive been dieting and trying to keep low calories. Since i was gonna eat their food i figured drinks better be kinda light. Enjoyed happy hour and had some appetizers. Example of time i hated: Had a pretty large group about 12 people so wait was a while but front host was great and We finally got seated. We all ordered our food from mrs. grouchy hates her job waitress but when it started coming we were getting more appetizers than we ordered. We all knew what we ordered so we gave em back to her cuz they werent ours. She never came by our table but for our orders and when food arrived. No refills or "anything else?" or "would anyone like dessert?" i even walked to the bar to get a glass of water. Totally abandoned :( then when our bill came the appetizers that werent ours that we never ordered or ate we were still charged for. Lame...good thing i wasnt buzzed or anything because i would have just paid the bill. Anyways took foreverrrr and they finally removed it and we couldnt wait to get outta there.
(3)
J C.
I came here for my cousin's birthday at the beginning of October. Note that I only stayed because it was his birthday and I wasn't going to ruin it because of someone's terrible ethics or lack of manners. When I walked in to reserve a table, the server barely acknowledged me. No thank you, no welcome to BJ's. Nothing. I let that go. If she was having a bad day and couldn't suck it up, whatever. Later on while we were outside waiting, my cousin (being the optimistic, silly guy that he is) says something along the lines of "oh she must think I'm cute" jokingly. I look over and it's that same girl with the attitude working the take out counter staring at us. A few minutes later one of her coworkers comes over and she says something to him and they both stare, no smile. It honestly felt like a high school exchange. I called after my 24 hour shift two days after the incident. Asked to speak to a manager regarding what happened, because it was definitely uncalled for. No one called back. Thanks for that BJ's management. Really professional. The kicker? I would've just let this go because it's not worth it, but I find it really odd that I woke up with an upset stomach and experienced the symptoms of food poisoning during my 24 hour shift. I think it's pretty ridiculous for anyone to have this behavior, especially when the customer has done NOTHING wrong and nothing to you. There are plenty of other people who can suck up whatever they're going through and work and actually be thankful for a job and show it. I've been spit at/on, assaulted, had every obscenity yelled at me, whatever you can think of on the job, and you know what? I still suck it up and do my job because that's what I was hired to do. Not act like an immature brat for no reason at all. I know I'm just one customer and I wont affect your business, but I'll never be back to this location. My apologies for the lengthy review, but I had to let it out somewhere.
(1)
Suhas J.
Probably the best place in Fremont to hangout with friends or family. They have a huge screen which makes watching games a delight. Beer is OK. Food is good. Service is consistent. Fills up fast on the weekends - wait times are between 45 minutes to 2 hours. Call ahead for shorter wait times.
(4)
Luz.e R.
You know how some people have their "regular bar" they go to? Well this place is my regular bar. I love it here. Service is always nice, and I love their food. I always get the sante fe spring rolls. I don't think I can ever get sick of it! Their salads come in large portions, and they're also good. But what they're mainly known for is their pazookies & beer. (I love both!) If you don't know which beer you like personally, they have a "sampler" for beers for about 12 bucks. I think it's worth it. Definitely give this place a try, it's better than the san jose one IMO.
(5)
Samantha C.
I know i know, this is a pizza place, but I Love the sliders here! It's more fun to sit at the bar area as the crowd is so friendly.
(4)
Surge C.
In comparison to the BJ's in San Bruno's, this one is amazing! I have never had an issue with the service and the staff is always very welcoming. My order is taken fast, food delivered fast, and drinks made perfectly. I love getting the pear cider here!
(4)
Kevin B.
Love bjs....blonde beer is where its at...food is delicious...a little pricey though...but love the staff and bartenders...
(4)
Rene L.
I dont know what all the hype was about. It was my first time coming to this place and probably my last. I had a beer and my girl had a mixed drank and we had some appetizers that didnt even fill us up. I wanted to order some more foods and dranks but the waitress never came around , so I was like ok im out!! Waitress "check plz" paid it and left. We were there for the happy hour but there was nothing happy about it plus I think beer was only $1 off oh well I least I can say I tried this place.
(2)
David P.
I hate the wait at this place, It's as bad as the one in San Bruno. Happy hour usually has people standing and waiting to vulture the next table available around the bar when your not looking. But you can always go off the side of the bar and ask the bartender to get you a beer at the HH rate (thats only BJ's beers btw.) Pizookie is the bomb with a Nitro porter, and the main entrees are ok. Go when its not to crowded, you'll thank me in the long run.
(3)
Kameelah C.
Today me and my hubby went to this BJ's for the first time. And I can tell you that it will not be the last time. The food was great and we received exceptional service from our server named April! She is the bomb, Everytime we come here we must sit in her section! More restaurants need better employees like April!
(5)
Katherine L.
I love this place, especially for lunch. This is my second time coming to this location (I've been to the BJ's in Cupertino twice) and haven't had a complaint yet. Parking is never an issue because they share the lot with a closed down Mervyn's. Both times that I have gone here for lunch, we get seated immediately. Our waiter gave us ample time to decide what to order and the food came out pretty quickly. Since it's a brewery, I always like to order a beer with my meal. Usually I get the Jeremiah Red (nice and low on the hops flavor), but this time I tried their seasonal beer the Nitwit (like Blue Moon but packed with more flavor). I definitely want to come back and get it again. For food, my friend and I split the Ahi Poke, and I got the lunch size of the Italian Market salad. I loved the Ahi Poke, and it's a must order if you like avocado and sashimi-style tuna. Usually the salads are around $11, but for lunch they're only $8 (and still just as huge and filling!). This time, I think the salad was a little heavy on the dressing, but if you like a little bit of everything the Italian Market salad is delicious. And if you still have a little room and want to indulge, get a Pizookie! We knew we probably couldn't finish a whole one, so we ordered a small red velvet Pizookie, instead, and it was perfect.
(5)
Enza P.
I really like the overall vibe of BJ's. It's always dimly lit inside with great decor, which puts me in a relaxed mood. I've been to this location several times before and I am generally happy about everything. This last time I went, was with 4 friends. 2 of my friends ordered beer and really enjoyed it (they have a crazy beer menu). My other friend got some kind of cider that was really tasty too. I'm definitely ordering that next time. We didn't get appetizers but for my entree I ordered the jambalaya. Instead of eating it with rice I subbed it for pasta, which tasted great. I wish they gave me more sauce, but that's probably why you're supposed to eat it with rice haha. My friends ordered a pizza, side of potato skins, and a sandwich. Everyone loved their food. For dessert, we had a sampler style pizookie.You get 3 mini pizookies with your choice of flavors. We ordered 2 oreo and 1 macadamia. I LOVED THE OREO ONE. OH MY GOODNESS. They put a little creme on the side too in addition to the ice cream that made it more oreo-like. The chocolate cookie was surprisingly not too chocolate-y which I was ecstatic about. All I do is dream of the oreo pizookie nowadays. I love everything about this place except that time you wait for you food. I takes FOREVER for food and sometimes drinks to come out. I don't blame the waiter for the food, whoever cooks the food sure takes their time. I would still come back because I do enjoy the service as well as the food. It's a bit on the pricier side but I still love it.
(4)
Rich A.
Came here for a birthday. Great staff. Very attentive...and not to say, the waitresses (at least the ones who assisted me) were absolutely attractive! Jameson shots all night, made a very cranky Rich in the morning. But hey, "live in the present" right? Answer to your question... Hell yes, I would come back...and this time get a White Chocolate Chip Macadamian Pizookie.
(4)
John L.
I went there for my first time and this place gave the worst service then any other restaurants that I have been to. Even McD or Olive Garden surpass this place when it comes to service. Not one employee from BJ came up to us to greet us. I do see them walking by and they never even made any eye contact. No acknowledgment after waiting there for more then 20 minutes. It's like we're all invisible to them. No Hello, or Welcome, or One moment please. I guess this please doesn't need our business. I would never come here or recommend anyone to go there unless you don't mind being treated as trash.
(1)
Jozelle D.
**********Sign up for BJ's e-mail list to automatically receive your FREE birthday Pizookie®. Sign up @ the restaurant or online!********** STOP! LOOK FOR THE NEXT AVAILABLE BJ'S! I don't really like this particular location only because the wait was so hecka looooong! I've eaten here once and attempted to eat here two other times. They're always so packed, which is a good thing for them but not for the hungry customer. I mean seriously...you let me down BJ's. I tried to bring my parents in for some grub one night so they could try the famous pizookie for the first time...but filipino parents don't like to wait, and wait long for that matter. -_- Despite all that, the pizookie is still the shiz and I'd come back...maybe at a different location though.
(2)
Kayla H.
After hearing about BJ's so much I finally decided to head on over for dinner on a Friday night to see what all the buzz was about, I went with a friend. When I first entered BJ's I was very impressed by the atmosphere. The wait staff are professionally dressed and nicely combed. Besides that, BJ's is a nice place to have dinner and a couple drinks with friends or family. Its comfortable and you can come casually dressed. The food is delicious and very aesthetically appealing and their brew's are pleasant and good with what's on the menu. The only problem I had when I went was that it took almost 45 minutes to bring out the dessert. Other than that, I would go here again.
(4)
Trish R.
Boyfriend and I come here all the time and I love it. Each time the service is up to par. Food is great (not anything fancy or really delicious though) and the pizookie is to die for. :) Well-priced menus.
(4)
Shequita C.
Yes, this place is kinda like a Cheesecake Factory/Elephant Bar. However, I'm not sure which came first, the Cheesecake or BJs. I was a little skeptical that a beautifully decorated warehouse like place can be placed around commerial building suicide. The food was good, The portion size of my shirmp pasta and my friends chicken salad was bountiful. One thing I didn't care too much for was their summer special - spiked Arnold Palmer. Next time, I'll stick with the brewski. I did have a belgium beer that was great. Lindeman Framboise. Sweet!
(4)
Linda C.
Just call me Shaniqua C. I think I should have insisted on not settling on this place for even a casual holiday dinner. Something told me that I would regret eating here or something would piss me off majorly about this place...and boy should I listen to my intuition... THE SERVICE WAS HORRIBLE. Now, most of you will ask: so what? Granted, there are many places with good food and bad service that I will tolerate because the food is just that damn good...here...not so much. The wait was long, but we dealt with it because it was during the holiday season, but come to think of it, every time i try to patronize this place, the wait is always one hour MINIMUM. Sorry, I won't even wait that long for some places with MUCH better food... Walking us to the table, our hostess did not even NOTICE that in the process of carrying a PILE of presents, that I had slipped on a GREASE SPOT that hadn't been mopped up properly. EVEN WORSE, she proceeded to smile weakly at me and say "Oh, our floors are always like that!" THEN...WALKS AWAY. !??!!?!??!?! OH HELL NAW. NO YOU DI'NT! The ghetto queen inside me gets unleashed and I ask our waitress (who, by the way, was totally NICE) to get the manager. He comes, and I unleash the fury that is SHANIQUA C. (aka Linda C) and apparently I give him enough shit for him to go back to the hostess table and dish out some hell himself. And yeah, he should. What if I was pregnant?! What if I had existing health problems that were compounded by that fall? I mean really, people have sued for a LOT less, and these chain restaurants are the first choice for lawsuits, so don't you think they would have CARED a little bit more? The manager took my name and number but he has not called as he said he would. Minus 10 million points. Sadly, the food wasn't bad, but the service is SHITTY, SHITTY, SHITTY - and enough to make me never wanna come here again. To be FAIR, the food was decent and I ended up still have a good time with friends despite the nasty and MASSIVE 3 inch x 3 inch bruise I ended up with for 2 weeks. All in all, there is NO EXCUSE for a chain restaurant of this size to have service this shitty, and for this reason, I will never ever come to this BJ's again.
(1)
Maureen R.
Just had the most pleasant encounter with a woman I believe is the manager! Any restaurants wld be lucky to have such classy personnel. Please eat here, I know I will be back!
(5)
Nicole G.
Order "Drink Like That" - it has a lot of good stuff in it! I also love the Buffalo Chicken Pizza and the Pizzookies! Expect to wait, because this place is always packed!
(4)
Alan A.
I do like the atomosphere of this restaurant/ sportsbar. The place is big, trendy, and there are a lot of flat screen televisions that dot the walls. As for the food taste, it is spotty. I have had good meals and not so good meals here. My most recent dish was the Chicken Parmegana. This was one of the dishes that I would not order again. They gave you plenty of chicken draped over Spaghetti; however, the chicken did not taste that great. Instead of allowing it to go to waste, I forced myself to clear my plate. As I said earlier, the taste of the different dishes that I've had were hit and miss, but none of them have been horribly bad. Where customer service is concerned, it has always been superb. If you are looking for a trendy place to hang out for drinks with friends, or you are in search of a so so meal, I would definitely give this place a try.
(3)
Farzana V.
This place does not even deserve the 1 star yelp makes me put!!!!! I was burnt 3 times by this restaurant (i should have stopped at the first time). NEVER order take out and if you do make sure you open ALL your food items and check. I ordered the Parmesan crusted chicken with extra mashed potato (which they charged btw) and surprise! no potato AT ALL. Ordered extra sauce another time and wouldn't you know it.... no sauce at all.... The third time I actually checked to make sure they had sauce but did not open the container and got TARTAR sauce with chicken ....Thank for charging extra for nothing BJs. I have been to 3 other branches in Foster City, San Jose and Cupertino and all of them have been consistent with great service but this one just does not seem to care. That was the last order I ever give them.
(1)
Jennifer K.
My family and I love happy hour here and that's saying a lot when you can get my parents on board. =) We love it so much that my husband and I had our rehearsal dinner at this location and we were very happy with the value of the party catering service! It was all you can eat pizzas, apps and salads. Too bad it was the night before my wedding because my bridesmaids and I were trying to not eat that much, otherwise we would have seriously gotten our grub on.
(4)
Anthony S.
while attending a kids circus at the nearby mall, I had opportunity to try this location as my first BJ's. it was a weekend evening and I found the short wait no issue, host and initial contact service was admirable. multiple flatscreens made ease of sports view and kept me from playinf espn on my phone, which makes momma happy. C'mon, it it a brewery so beer was a must for a guy like me. I tried the taster mix, and was duly delighted with the choices I made. overall food selection was a plus, even with the kids. all of our dishes were a hit, and the total cost with drinks and dinner for a group of 4 was under 60$ Assuming BJ's is a chain style unit, I would easily say popping into one on my road travel by chance of just seeing it would be a YES....
(4)
Bill F.
I came here to pick-up my son and his friend because they were there after a school function to get something to eat and socialize. I arrived a early but they want to socialize more before heading home. Therefore, I went to the bar to sit and get something to drink. It was late, about 11:30 when I went into the bar and it was still half-full. I looked at the drink menu and saw that they had a extensive menu of mixed drinks and beer on tap. Afterwards, I ordered a drink and watched some of the action on the television over the bar. The bar was impressive with the displays of bottled liquor and the bar taps displaying the various beers. I even saw the people next to me ask for a sample of one of the beer offerings - which is something I did not know was possible! I sat at the bar for a while until my son and his friend were ready to go home. Service from the employees was impressive. It was quick, efficient and friendly. They also checked on me every once-in-a-while to see if I needed anything else. Too bad I could not drink a too much that evening because I needed to get the "Young Ones" home safely! It was a great experience and I will be sure to go back for a pizza and a glass of wine without the kids but with the girlfriend (wife, also).
(4)
Elise G.
I like the setup of this BJ's better than those in Cupertino and San Jose. The bar is dim, cozy, and inviting. The backdrop is a puzzle of different flat screens displaying sports and there is plenty of seating in the bar area. The pub tables are close enough to the bar top to be near friends and watch the games. And there are booths available in the same area too. I like that it's quieter than the other BJ's I've been to. The place is pretty big. There's no doubt that it can accommodate a lot of people. But the ceilings are high so the noise travels upward and the layout makes the restaurant feel less cramped. I would come back again just for the environment. As far as food goes, it's pretty consistent with other BJ's chains. The Pazookie is a memorable must. Between four of us, we split the sampler with 3 different cookie pies topped with vanilla ice cream. Of course that was after the hoard of appetizers we ordered. We got: Thai Shrimp Lettuce Wraps, Santa Fe Spring Rolls, Chicken Wings, Mini Tacos, Crispy Fried Artichokes, Stuffed Mushrooms, Crisp Potato Skins, BBQ Pulled Pork Sliders, and Fresh Basil with Italian Sausage Flat Bread Pizza. My top 3: 1. I liked the BBQ Pulled Pork Sliders the best. The sauce was flavorful and it came with fried onion strings inside. 2. The Chicken wings were the best I've had in the area. I like that they weren't saturated in sauce, the skin had a nice texture to them, and the meat was moist. 3. Santa Fe Spring Rolls: They were just plain tasty. I liked the crispiness of the outside and how they were skinny and bite size so they didn't feel heavy. The beer was really good. There's such a variety and there's a lot on tap. My boyfriend ordered a bunch of different types in an attempt to work his way down the beer list. I sampled his light and dark Belgian beers in a bottle and was pleased with both. We'll be back again. It was a great place to watch football at the bar over some good food and good beer.
(4)
DeQuan S.
Food, service? THE BOMB. Been coming here for a couple years. Wait time is about the same anywhere else on a busy Friday/Saturday night but its well worth the wait! TV screens all around (you can peek at the game, lol). Reasonable price for ALOT of food. Great place if your hungry. Check it out!
(5)
Curtis C.
I dont want to rant but this place had terrible service. We went there after a late night with it being packed late midweek night. We were seated promptly with the hostess very nice but once we got seated, we seriously waited thirty minutes and still no service and had to wave down a waiter to reseat us. We got ok service after that. I got the salmon but it was overcooked. Even though there is nothing to eat here in Fremont, i will never eat here again due to the TERRIBLE service and the barely above par food. btw, their "signature oktoberfest beer" was out too. Double slap to the face.
(1)
Maria M.
Walked inside and it has a niiice atmosphere. The workers were super friendly (even the ones that were outside taking their break were welcoming) and the food is pretty good.
(3)
Sasitorn O.
After spending Valentine's weekend at Big Sur and on the way heading back home, we decided to grab pizza and this place was on the way. When i heard of this restaurant, for some reason i can't stop smiling ( maybe i think in negative way :P ) However, we totally forgot the day we went was Valentine's day. It was a bit long line, I have told to be waiting about at least 35 - 40 mins but the line was faster than i thought. We got a great seat for just two of us. We started with beer and strawberry margarita, which just ok for me. Food : First, Avocado egg rolls was a great starter. Caesar salad was just ok, like other places. Our pizza made with Mushroom, onion, pepperoni, artichoke heart, roasted garlic, and fresh basil which was good. Service : was fine.
(3)
Vijay C.
A decent brewery to hang out..
(3)
Sean M.
Service - 4 Stars Gumbo - 4 stars but very spicy Chicken Parmigiana - 4 Stars Pizookie Trio - 5 Stars - totally awesome idea for a desert.
(4)
Wes O.
This review hurts a little. This night, I lost something very near and dear to me, and "PROBABLY" has little to do with BJ's itself. [Begin rap] Crusing down the street in my 6-6/ bumping the beat, ignoring the chicks/ Went to BJ's to get some food/ nuckle heads out there cold acting a fool/ I saw the haters so i cut down my bass/ then I parked my ride in a safe ass place/ took off my steering wheel off and walked on in/ walked by a punk muthafucka with a devilish grin/ I felt the hate, but proceeded to stay/ I ordered my food but it was only ok/ one hour later I walk outside/ some punk muthafucka done stole my ride/ Cause the boys in the hood are always hard/ eat at BJ's you might lose you car/ knowing nothing in life, except being legit/ dont quote me boy cause I aint said shit/
(2)
Felecia W.
Nice place to come with a group. Very nicely decorated and lively atmosphere. Tv's everywhere. Food is good for a chain restaurant. Similar to like a cheesecake factory or such. Our group ordered the beer sampler and that was fun to sip their house special beers. The dessert was memorable. Giant cookie topped with ice cream and beignets. The meal itself was just regular stuff that I forgot exactly, since I was their over 1 mth ago.
(3)
Cecilia D.
Food is good of course. But for some reason, the hostess annoyed me. She looked at us when we walked in with this face like we were supposed to greet her first, I guess? We said for 2, and she said "okay here" and handed us the beeper and didnt say anything else. No "Welcome to BJ's!", no "hi, how can I help you tonight!" It turned me off. Pizookie was amazing as always though!
(3)
Charla G.
Food good ... service was slow!
(2)
Keleka C.
This year for my daughter's birthday dinner, we decided to have it at BJ's. Although I wasn't 100% about having to do the buffet for large parties due to the selection, I ended up very pleased in the long run. We went with their Signature dishes in which we were able to choose Chicken/Ribs, a pasta (Spaghetti), four pizzas (BJs Classic, BJs Meat Pizza, the Mediterranean, and the Sweet Pig). I do have to say, the ribs were very very good! The meat pretty much fell off the bones! From the moment we walked in to the very end, the wait staff and managers on hand were very attentive. Drinks were always refilled, they brought the food out as instructed as well as the cupcakes when it came time. What's even great is that at the end of your allotted two hour time, you can take whatever is out in the buffet home. So, we had everyone take some food home. The only thing I wished they had was a private room for parties at this location. Other than that, I would definitely have another large party or event here at this particular BJs. The price is definitely worth every penny.
(5)
Thanh N.
I was so happy when they opened a Bj's in my area! I had been driving to San Mateo and Cupertino to eat their pizza for the longest time! My boyfriend and I would crave it once every two weeks. The service is 'ok'. I ordered togo a few times, and once we took the pizza home unsliced! I mean how does a pizza end up in the box unsliced?!..I was pretty mad since I had taken the pizza to a friend's house who lived in San Leandro and he didn't have anything to cut the pizza with. I called the restaurant to let them know it was unacceptable and the manager never got back to me as he said he would. He offered to cut the pizza if I drove back there. ARE YOU KIDDING ME?! I was now 13 miles away, it should have been cut from the beginning..I definitely was not going to drive back just to have a pizza cut! I spoke to another manager later, he was rude too. Overall, their food is yummy. So if you're looking for something new or you've never tried BJ's Brewhouse, you should give it a try. They sure won't disappoint your stomach.
(3)
Ash P.
Let's be real, I only come here for the pizookie and that's it! It's that good that I will wait an absurd amount of time to be seated. I have never had a great meal or service at any of their chains.
(2)
Mike N.
The food here is hit or miss. Mostly miss. Learn how to cook a burger! When someone ask for medium, it means still a bit pink, not dry as hell and cooked all the way through! The service is ok. It's just a decent place to get a beer I suppose. Side Note: My brother did 10 loops in the parking lot until I asked him WTH? He said this place was notorious for having cars broken into and or stolen. He's got the inside scoop, he's a deputy.
(3)
Marrione T.
So I took my boyfriend and my friend here for their birthdays and it was fine. Everything was just fine. Food was wonderful and pizookies are worth the try. But the waitress keeps getting stuff wrong. She gave us the desserts when we didn't even order it yet and she insisted that we ordered it, but we didn't and then she gave us another menu for it, then we ordered the desert and then she gave us the check and left us alone. Hmm,. She is kind of grumpy waitress.
(3)
Aile M.
I took my friend here on the 03.19.10, and I was a bit surprised that the restaurant was packed at 9:30pm, so I thought this place might be something else. I was thinking "Awesome," but it was a disappointment. I ordered an Angel Hair Pasta with shrimp, and my friend ordered something with meat on it. After ordering, I looked around in between conversations with my friend. The ambience of the restaurant was very modern and loud. Note, I do not mind the loudness at all. Huge TVs hung from the ceiling showing sports. By the time the order arrived, it was half an hour. Half an hour wait is a big no, no for me. Furthermore, the waitress messed up my order--the shrimp was missing in the pasta. The waitress apologized, and somehow it was understandable. The thing that got me was the part that she did not take the shrimp-less pasta, but rather gave me a plate of fried shrimps on a smaller plate 20 minutes later to be added to the pasta, "BY MYSELF." I added the shrimp thinking the pasta would somehow change my mood, but I was dead wrong. The pasta was bland, as if it was made for a diabetic. The sauce was hard to notice, and I even doubted that there was sauce in it. I was so frustrated that I just ate some of the fried shrimps and even that was not even good. On the other hand, my friend ordered a steak that was supposed to be medium, but arrived well done. My friend ate the thing anyway because he was so hungry that night and did not even have the strength to argue. We moved on to the dessert and ordered triple oreos, which took another half an hour. I was like,"What the @#$%!" The dessert did not require any cooking. You just slap them together and serve, but it still took half an hour? In my opinion, just skip this place and go to another restaurant. McDonalds is alot better than this. I do not have anyone that I hated enough to send to this place and die of frustration and starvation. However, if you want to bring your most hated enemies, this is the place for you.
(1)
Vanna S.
BFF's pick for her bday celebration and it was suppose to be a quick lunch before she gets back to work. I thought this would be great for me to scope it out before taking my husband for a beer treat. We went in after the lunch rush and this place looks pretty empty since it''s so big. I mean there are people but it's so big it feels empty. We sat ourselves (since there was no one to take us to the table) in the bar area's cozy booth and was greeted by our server, Karla, few minutes later. We made our order of Root Beer - pretty good, but lacking something, served in ice cold mug. Chicken Wings - nice crispy skin and and moist with 2 sauces and celery sticks served on the side. perfectly cooked without being too messy, you can put as much sauce as you like. BJ's Favorite Mini Pizza - combination of yellow onion, bell pepper, sausage, peperoni, tomato and olives. it was suppose to be deep dish pizza and it's nothing special. I guess if you have a few, yeah, it's good, it won't matter anyway, right? Our server was pretty forgetful for not having a very busy service. We asked for straws and she forgot and when we finally asked another server for it, the straws shows up. Our food shows up and we had no utensils or napkins. We helped ourselves with the napkins for the empty table next to us. I witness the table behind also grabbed napkin utensils wrap from another empty table. Our server was nice, but not very thoughtful. The ambiance and prices are very favorable. The Chicken Wings was not bad and the Pizza was just ok, meh. Need I talk about the service any more? Over all this place really deserves 2.5 star and I just rounded up. So a "meh ok".
(3)
Josie H.
I WILL NEVER COME BACK HERE. I ACCIDENTALLY SLIPPED AND THE TABLE NEXT TO ME LAUGHED AT ME:( Just kidding, I would come back here just for the pizookie! My family decided to come eat here: We got the mini hawaiian pizza- GOOD, I love this pizza! small cheeseburger pizza,- it so salty, I don't understand why my sister would LOVE this one, but i guess if you're 18 and you like to eat, then try this one! grilled chicken pasta- kinda of tasteless, mediocre. and a chocolate chip pizookie- so SOOOO GOOD. I love their pizookies, even though I can really just bake a cookie at home and then put ice cream on it to save the 5.95 cents, but we are humans, and we tend to be lazy:) Our bill came out to be 57 dollars, hmmm, should have gotten sushi instead, but the pizookie was just soooooooo addicting for me!
(3)
Leo L.
Good Californian food and beer. Good service. Nice amenity. Like the place!
(4)
Keno M.
Good food had the ribs got a half rack ate half of it lol calamari appetizer great three people with drinks and desert $100 WELL definitely go back the help was hella' cool and on point love it!!
(5)
Mindy H.
I don't if it was an accident that I had a bitch of waitress bc all the other reviews seem to rave how good and attentive their waiter/tresses were but my god, this girl was a straight up bitch. It was just my boyfriend and I and all we ordered were 2 entrees and 1 drink and a dessert. My boyfriend ordered a chicken fried steak to substitute the mash potatoes with french fries and low and behold, when the food came out, we got mashed potatoes. Food just took forever to come out and the only thing satisfying was my pazookie. She never came by to ask how we were until we had to flag the bitch down to give us a refill. I am usually a very generous tipper, but this bitch didn't get shit.
(1)
April G.
I have to agree with most of the yelpers about this place. The service is HORRIBLE! First time I went my friends and I went straight to the bar. And our bartender was really nice and checked up on us everyonce in awhile.! I don't know his name, but he makes good drinks and nice! So the first wasnt so bad.... But the second trip we decided to get a table, the hostess was able to sit us immediately which is kinda nice. But it took the server 20 MINUTES to approach us? Seriously? The server was rude on top of that. The service at Elephant bar is better than BJ's! If I decide to go back, I will just head straight to the bar instead. Maybe I will have better luck there. The food is good I think. Pizza's are off the hook and the pizookie!
(1)
C M.
I honestly don't get the crazy over the pizookie but nonetheless the staff has been friendly and service is good. Everytime we order their pizzas or other entrees such as the cajun chicken pasta, we haven't seen any faults in it. The best part about the restaurant is their late night hours on the weekends!
(4)
Yen H.
The first few times that I've been to BJs was at the Cupertino location and I hated it...The ambiance and service wasn't bad but I hated the food. I honestly didn't like any of their dishes. Now that BJs has arrived to Newark which is closer to my place, I was able to try it out a few more times, especially during happy hour with my friends. I used to not like their avocado eggrolls, which everyone else and their momma loved, but now I heart them as well! Hey, it only took about 5 tries or so but now i'm addicted! I like how the avocado chunks are nice and warm...I especially love the sauce that comes with them. The food here is A-Okay. Nothing special but their portions are big. I realize that I don't like how they make their drinks...except for maybe the strawberry splash but I always have to ask for extra strawberries. It's a good place for a group of friends or family to get together and enjoy each others' company.
(4)
Minhphuc T.
Cant go wrong with this place. The jambalaya is always good. Nice selection of beer and they always have different seasonal beers too! Service is kinda slow but expected since its always crowded here but the friendly service makes up for it! Fun place to go to with friends.
(4)
Heidi M.
This is fremont/ newparks hotspot, since there really isnt any form of nightlife locally, unless you want to go to a dive bar +1 great place for groups +1 pretty busy, but I always get seated pretty quick +1 hug portions for pizza and entrees +1 wide variety of drinks and mixed drinks +1 alot of TVs to watch games +1 oreo pizookie *drool* +1 service is always pretty great. A couple of my friends are servers here, so I'm a bit biased. Im glad they opened one nearby, since I would drive to SF or SJ to get my pizookie fix :)
(5)
Jee C.
I'm not a person who goes to sports bar to watch games... but I think this BJ's needs more TV for people who like to watch while dining.
(3)
Glenn Q.
Great beer, great food, quick, interesting staff. Went there for a birthday celebration, and will end up going back often. Defintely try the Jeremiah Red if you like a great ale with less hoppy bitter than an IPA. But I cannot suggest one food item, because everything has been top of the scale, so don't worry. It was great for a one-on-one in the bar recently, and great with four of us (including a baby) on the 4th of July. Highly recommend, and folks I went with said "This is a new favorite".
(4)
Neil K.
Came here for lunch and really enjoyed it. Lot of space and tv's all around if you're into watching sporting events while you eat. They brew their own alcohol on the spot and also cream and cherry soda if you want something lighter. The menu is huge with a good variety of choices. Kids menu is also pretty good. Ordered some pizza and thought it was good. Wanted to try some other things on the menu but will do that next time. I've heard it gets really busy for dinner but I enjoyed my lunch experience there.
(4)
Jill M.
Great food and service. Took a while to get a table but worth the wait.
(5)
Sandy N.
Well don't know what their deal was on this Wed night, but it wasn't good. Typically when I come here - all goes well, service and such...not this time... So its about 10 min to 7, I remembered to call in for call ahead seating, I know its not a reservation but you get placed on the waiting list. 10 min later we get there. I said my name and that I called in. Still the lady said it was going to be 15 min. I was thinking well wtf did I call in for? So there we stand my son and husband. 15 min passes, 20 min...Then I see other parties being seated...ok. So I go and ask the lady (different one - other went on break or something) and I said I called it in and whats taking so long, she said "Oh we had you as not in yet". WTF? Then she said that I will be next on the list...then right after a party of 3 were seated (I assumed we were going to be next!) Then this is what really pisses me off, a party of 3 just walks in - she said she called in. Then about 5 min later her pager goes off and they are seated - by this time I was flamed! a min later ours goes off and I toss it onto the counter just extremely dissatisfied at this point. We were then seated, menus were passed out. Then the excruciating wait - had to be at least 20 min before the waitress came by. We ordered our drinks those came, we ordered the calamari - came out in about 10 min, though they were extremely greasy and somewhat soggy. But my son didn't care and ate them - or else Id have them replace them but at this point my son was starving. My son and I had waters to drink, hubby got OJ. So when my son needed a refill he did get one, but it just took way longer than usual. My husband was never offered a refill or at least a water on the side. I admit out entrees were good (I got the pizza, hubby got a steak and son got chicken tenders) Our waitress was virtually unavailable. Either they need to hire more staff (both on the floor and the kitchen) or they need to train the waitresses on better service. So we get our check and we had our coupon for $5 off, after she came back with the new receipt, she had knocked off $10 - I thought good. My hubby likes to give a good tip, he was knocking down like $9 or so. I said why? the service stunk & the wait stunk. So he puts down $5. So I suppose the next time we go here - we will go before the dinner rush, but we thought 7 was sorta late and that it wasn't going to be to crowded. I will still call in and I will make sure the person who checks us in knows that I did call in. So we don't have another issue.
(2)
Rachael W.
My daughter begged me to take her here a couple of weeks ago for a girl's lunch. Have to say the food was GREAT this time. I got the parm crusted chicken. O-M-G! Yuuuu-uuum! She got something or other she liked & I thought was OK. As usual the rootbeer was fabulous. Glad I went back. My MIL has been asking me to take her there, & now I can without worry. Still won't go for take-out ever again. PS- My 20's were still on my car when I came out. Maybe cuz a cop was parked in the lot watching traffic go by?
(4)
David J.
Long wait, waitress disappeared, no utensils, food was cold when they finally brought it, got my order wrong, there was no sugar on the table, so dark you couldn't read the menu, they don't offer any bread or chips before the meal, they had no coffee ready. However the tvs were big and they are numerous. Not sure about the beer. I wont be going back.
(2)
Tiara H.
They just build this recently so we decided to check this place out for my friend's birthday last week and we were very happy with what we found. =) The food was delicious! I had blackened chicken alfredo and a few bites of the giant chili cheese baked potato and they were both mouth-watering! They have something to eat for just about anyone, and their drinks arn't too bad either. =) I believe I had the Blue Moon drink and it was pretty good, not the best I've had but hey it was a purty color lol XD Our waiter was not very attentive but that doesn't mean all of them are like that. I would definately check this place out! It's pretty decently priced as well. =) Yumm...I want to go there now lol
(4)
Maggie L.
BJ's is a pretty good place to eat. Again, I went with my boyfriend's family because they just love eating out and I like trying new places. By the time we got there, it was probably around 7. We waited half an hour before finally getting a table. The inside is a little dim with.. is it florescent lighting? There's a bar to the right of the restaurant and you can start ordering drinks whether you've been seated already or not. To start, we had the spinach and artichoke dip which is to die for! The dip came warm in a little bowl in the middle of a platter of chips. It was such a good start to a dinner. If I could, I would want to eat this everyday. I think this appetizer disappeared in less than 10 minutes. Then we also had some chicken wings, which were just average quality, nothing too memorable. For our entrees, we had fish and chips, half slab of ribs, small classic combo deep dish pizza, sesame chicken salad, honey crisp chicken salad and I believe someone had also ordered one of the half-pound angus burgers. Everything was amazing. The fish and chips came out hot and crispy. Nothing to complain about there. The ribs practically fell off the bones. Ah-ma-zing. Pizza was mm-mm-good (too bad a small is only 4 slices and we had 5 people). Both salads had it's own unique but refreshing and delicious taste. And this is coming from a person that hates to eat salad, but if presented with a salad from BJ's? I could probably eat it all day everyday. Service was pretty good. By the end of our meal, we were too full for desert and just decided to leave it at that. Definitely try this place out if you haven't already!
(4)
Gene E.
I went to BJs a couple of times with friends and family. Nice atmosphere, good food, reasonable prices. BJs is not fine dining. It has more of a feeling of a sports bar. I will definitely be returning.
(5)
Gabriel R.
We showed up late and had great appetizers and burgers. Beer tasting flight was amazing and well worth it. Servers were helpful and fun. I will be back!!!
(5)
Jorge H.
Hands down, THE BEST Restaurant/Brewery in the East Bay. The food selection is AWESOME. (Although for some it can be pretty intense). The beer sampler is FANTASTIC! Most places will give you small shot glasses filled with beer, this place gives you seven 5oz glasses for under $10!!! The service is great, the variety of beer on tap is very generous and the takeout option is a plus! I need to come back here to buy a pint glass and eat more of their YUM food!
(5)
Zain K.
I've now sat here for about five minutes trying to think of something interesting or useful to say about this place, but to no avail. It's true-to-formula suburban microbrewery restaurant, with a large selection of nondescript and slightly overpriced food, and about a half-dozen or so home brews, none of which were special. At 10p on a Monday night there was a line, so this is apparently what Fremonters (or Newarkers, or whatever) do on a Monday night. A safe bet if you're in the area and looking for something predictable to eat, but you're feeling venturesome you can do better.
(3)
V K.
(sigh) I wanted so much to like this place because I enjoyed the one in San Mateo - but this one was disorganized from getting seated to ordering food. We put our name on the list and were told it may be 20-25 mins wait - it was reasonable, but kept an eye on the bar area, just in case something became available. It didn't help that there were folks that were planted there permanently, so the turn over was just nonexistent. Our time came, we were called to the front, our little pager was taken and we were told to stand by a sign. I got a little peeved that people who got there 20 minutes after us and were given someone else's pager snagged a wait person before they were called and were sat before us. We were overlooked for quite some time - it was just chaotic and we were there before the rest of the crowd. Ordering food was another challenge, people that were sat after us also got their order and food about 15-20 minutes before us. To be fair, the food and drinks were good, at least the taste was the same as the one in San Mateo. I won't be back here - it was just very disappointing.
(1)
Konnie H.
BJ's is a really good place for gatherings and family dinners. Pizza is supposedly their most famous dish, which I will admit is pretty darn good, especially the crust. Their sandwiches are pretty good too. However, it's just a bit too greasy for my taste. I wouldn't go there too often, maybe once in a while. But overall, our waitress was very nice and helpful. Although she did have a little too much opinion on what my friend decided to drink...
(4)
g s.
Great place for happy hour! Wonderful selection of beers and cocktails. The appetizers are discounted $2 and drinks are off $1. The pizza was awesome and the crust was light and fluffy. The fried artichokes were great. Large restaurant with a nice sports bar area. Back dining area can hold large parties up to 100.
(4)
Chi N.
I just had dinner here with my cousin. We didn't have to wait for a table at all... Our server was super nice, and helpful. We got the appetizer sampler (he kindly traded out the avocado rolls for the Santa Fe spring rolls, thanks!), 2 bowls of clam chowder, and the cajun chicken pasta. The chowder came out right away, and piping hot! MMMM. Next came out the sampler, it was HUGE, it came with mozzarella sticks, twice as many Santa Fe rolls and spinach dip with chips. Super good. Then our pasta came out, which we shared and barely touched, only because we were so damn full. Too full for a pazookie. BOO!! Otherwise a delicious meal, and great service!
(4)
Lora R.
We've been going since our first beer tasting here: though we only liked a few, we REALLY like them. Their Hef is tasty and I really enjoy their laid back and welcome attitude whenever I go. I haven't actually sat in the full restaurant area: we just hang out in their bar section: service is always helpful and fast, though we typically have to ask for the check before it appears. We have never once waited for a table, and I prefer the tall tables so I can sit high and swing my legs, pretending I'm both tall and a little girl. Brownie points for them. Their menu is vegetarian, and certainly pescatarian friendly which is not the easiest to find at brew houses~ And the servers always know which stocks are used for their items, which is GREAT and keeps me from getting sick which I certainly appreciate. I haven't had anything I didn't thoroughly enjoy, and their soups are fabulous! Their clam chowder was fresh and not too thick with lots of clams. The tomato-basil is lovely! Salad options are wide since they make them fresh so asking to take the meat out is not a concern. I enjoy the games here because it's not so crwded or loud that you have to yell: but it's boisterous enough to keep interest and excitement going. Price range can jump easily if you're going for the microbrews or cocktails, but otherwise it's a good price for the quality and quantity. They have the sort of dishes that don't look as big as they are so getting full is always easy! And be sure to go during their happy hour: super-awesome pricing and getting drinks and appetizers becomes simple!
(4)
jack l.
The mark of a great restaurant is not just putting food out fast, but puting out top quality food and making your customers happy in the process. This is precisely what the staff here has done for me and my family. Don't get me wrong here. The place is not perfect because the kitchen had issues but they more than made up with it great food and service. We came to Bj's on a busy Friday night and got seated within 20 minutes. We were greeted by our server Ravinder (forgive the spelling if it is wrong) who was cordial and friendly. She took our order and brought our drinks with a smile. We happily went about drinking our drinks and talking away. About the time we noticed that our food was not coming our server and kitchen manager Phillip arived and told us that they had run out of sauce and had to re-fire our food. To make up for the error they comped us appetizers and coffee while we waited for our new dishes to be prepared. We were more than happy to accept and in no time our dishes arived and we were both happy and well fed. Evidence of the care taken to prepare the food was evident in the food that was delivered. Attention to detali was taken in the plating and the shrimp scampi was cooked perfectly. This place has cemented a place as one of my all time favorite hangouts. They handled an awkward situation with geace and a passion for quality so I give this place my best review.
(5)
Blck R.
I've been to the one here in Fremont and to the one in Sac. Although I can't remember what I had, I do remember that it was good. This is one of those places that you can take a date to or just to meet a few friends for a great lunch or dinner. I do remember having the Pizzokies...AWESOME. Four Trans-Fats out of Five
(4)
GG U.
My second visit here since it opened. First visit was about 2 years ago and after going back this I remember why I didn't make it a place on my list of favorites. Very long wait for the food. People that came in after us were served their food before we were. Portions are small for the price. Same as the first visit. Food is okay. I had the fish tacos and I have had much better at a fast food place.
(2)
Roen R.
I like this place because of their popular chicken dish. Their avocado eggrolls are the best. Their pizza blows, Sorry but I don't understand how their famous for their pizza. There is always a huge wait for me and my girlfriend to get a table because this place is so pact at night, and the parking lot is not big enough for all the customers, especially on the weekends. Their Pizookie! OMG They are the best! After I gobble this down, I just want to lay down and sleep and accept the fact that I'm gonna get diabetes because of how sweet that dessert is.
(4)
t h.
5 stars for the chocolate chip pizookie. We ordered a large one and it was still warm when they brought it to the table and was topped with vanilla ice-cream. Add a candle on top and it's perfect for a birthday celebration if you forgot to get a cake.
(5)
Donald R.
Deep Dish Pizza and happy hour is great. Reminds me of Uno's Pizza from back in the day. I also love the great selection of beers they brew.
(5)
Emmie L.
Second time coming here, and the experience was a tad bit less pleasurable. Since we came on a Friday around lunchtime, the weekend before Christmas, the place was jam packed and overflowing with Christmas gift exchanges it seemed. The main hostess was okay - I like that they gave us a buzzer to let us know when it was our turn to be seated. The wait wasn't all that bad; around 10-15 minutes at most. Our server was much cheerier! I wonder why haha. No, but he was a nice enough guy who seemed a bit distracted at times, but he was handling many tables all at once. Gave us completely fresh glasses of water, about 2 times for each of us. He gave us some recommendations when we were stuck between two very tantalizing choices, and we took his word for it, thankfully. We ordered from the lunch menu; very affordable choices with great value I'd say - about $6.25. Eventually, I went with the Margherita Fresca (?).. just completely butchered that haha, but hey, it was tres bon. It came with a small side of salad and 4 mini pieces of pizza, which I didn't take to go for what seems like the first time in ages because 1.) the wait was long! I mean like 45 minutes long for our main dishes to come out; no free appetizers either, which sucked a little 2.) the portions weren't those of immense proportions or anything of that sort The red velvet mini pizookie was too sweet for my liking.
(3)
J N.
I went here for the first time last night. This is a real nice place to eat and have a beer. Atmosphere is very contemporary and the prices are reasonable. I ordered the Deluxe burger and it was really good. I also tried the Piranha Pale Ale which was really smooth for a pale ale. I liked it. The only complaint I have is that the waiter we started out with thought he was cool so he didn't write down our order and to no surprise screwed it up. My wife asked for no onions and she got onions. And I asked for a glass of water and he never brought it.
(5)
Laurie K.
Abandoned shopping mall, gaudy trying-to-be-classy interior, bloated menu, haphazard food expo, disinterested servers, I can't really say I had high hopes for a place like BJ's. If you want to spend more than you should on food that is bland and unoffensive in a place that has less style than the cheesecake factory, then by all means please pay this place a visit. I am not a vegetarian, chain-hater, or otherwise jaded diner. Red Robin in the Newpark Mall is a tightly run ship for half the price of this joint. Go there instead.
(2)
Mary W.
Their BBQ chicken deep dish pizza had a super yummy crust - thick and fluffy and the bottom a little crunchy, not like a dense Chicago style deep dish. Got the big appetizer sampler: Avocado rolls and Santa Fe rolls were good. Artichoke dip with tortilla chips was not very exciting. There were also mozzarella sticks but didn't try them. Went on a busy Sunday night and had to wait 30-40 minutes for a table so it's understandable due to the number of people that service would be on the slower side.
(4)
Keith H.
Inconsistent. Been here multiple times. Sometimes there is nearly no wait and other times it is insane. Don't make reservations, the BJs franchise as a whole are not good at keeping them. They're often busy and can't exactly keep a table empty for a group who may not show. Food is good stuff despite what others say. Restaurants are often hit or miss with waitresses/waiters and service but BJs is more hit-or-miss than others. But try it for yourself, some people just sound really angry here.
(3)
Chris C.
My friends decided to take me to BJs for a belated B-Day Dinner. BJs is a chain brewery that kind of reminds me of a what will happen if you mix Gordon Biersch with Cheesecake Factory, a decent brewery with massive amounts of high caloric food. The most important thing to know about this location is that the lines are RIDICULOUS LONG. So best to call in ahead of time and have them reserve you a spot like we did. Even with the call in, we still had to wait about 15 minutes before we were seated. People were waiting outside the door to get into this place. The interior here is nice (kind of in the style of Cheesecake Factory) with plenty of flat screen TVs all over the place. The best way to describe the menu is that it's American Bar Food so we're talking about deep dish pizza, burgers, sandwiches, big salads, etc. Prices here are reasonable. Most appetizers (sliders, nachos, wings) will cost you between $5 - $9, sandwiches and burgers $7 - $10, and entrees such as pizza, steaks, chicken, etc you're looking at the $10 - $17 range. Also they have a couple of vegetarian options such as a veggie burger, veggie pizza, and some pasta dishes. We looked over the menu and I decided to put in an order of their Blonde Beer and an open faced meatloaf sandwich, my wife got the salad and the baked potato, my friend got the chicken club, and his wife put in an order of mozzarella sticks and the chicken lettuce wraps. We chatted for a bit and our drink orders came up. The blonde was good. It had a light taste to, was really smooth which I liked, and didn't have an after bite at all. Then about 10 minutes later came the mozzarella sticks and the salad. Portion here are definitely on the generous side. I would guess we probably got about dozen or so mozzarella sticks and the "side" salad was pretty generous. Veggies in the salad tasted good and not like its been sitting around for a while and the mozzarella sticks tasted like they were fresh out of the fryer and had a good crunch while keeping a good "gooey" cheese taste inside. Next came our meals, and holy mountains of food Batman, I mean, they must think we are sumo wrestlers or something because they brought out a TON of FOOD. My open faced meatloaf sandwich must have weighed a couple of pounds because the sucker was stack. It had a nice garlic bread on the bottom, a 2 inch thick slice of meatloaf, and a mountain of mash potatoes with gravy and fried onion rings on top (oh yeah it also came with some steamed veggies to make it "healthy"). My wife got a potato that was on steroids because it was the size of a Nerf Football, and my friend and his wife got equally as large portions. Eating the open faced sandwich, it was really good. It's been a while since I've had meatloaf and the combination of flavors was just great. The meatloaf was moist and the mash potatoes had no lumps in it. I tasted my wife's steroid potato and that was pretty good. It was basically cheddar cheese with steamed veggies on top. We were disappointed that they didn't offer sour cream and chives with it because that would have taken the potato to the next level. My friends seem to enjoy their meal too. After only eating half our meal, I boxed it up and got my B-Day Pizookie. There's not enough good things to say about Pizookie, a nice warm chocolate chip cookie about 5 inches in diameter fresh out of the topped with vanilla ice cream. If anything, it's worth getting the Pizookie. It was a nice way to end probably a 2000 calorie meal. The service here was nice and friendly. As to ratings, kind of hard for me on this one. Yes I would come back, but would a wait longer than 20 minutes, probably not, and judging by the lines out the door people are waiting somewhere in the 45 minute range. But I can't blame a place for being popular. Overall a 3.5 star experience, but good enough to round up to 4 stars. If you can avoid the lines and looking for a massive amounts of American High Calorie Bar Foods while watching the game, BJs is you place to be.
(4)
Jen V.
I've been here twice and have enjoyed it every time. The food is great - especially the appetizers and pizza. The only problem is that it usually has a really long wait. I recommend calling ahead or just expect a 20-40 minute wait on weekends.
(3)
Alex R.
This place is always seems packed. I mean the food is good here but not amazing. The pizza here is not my type of pizza but if you love deep dish style then you will love it. The price here are a tad too much but great tasting food none the less.
(3)
Jess C.
BJ's would be one of my favorite chains. I'm normally not a fan a pizza but I love eating theirs. I recently discovered there's one opening near me in the East Bay but in the meantime, I guess Newark would be my next closest option. A group of girlfriends and I came here on a Tuesday night. There was still a 20 minute wait! Onto the food. As a group, we ordered the thai lettuce wraps. There was definitely a nice kick to it. I went with a small buffalo wing pizza. It was spicy but very good. It consisted of little chunks of buffalo wings, celery, cheese, and buffalo wing sauce. A small was more than enough for two people or at least two different meals. We finished off with the oatmeal raisin pizookie. I'm not a huge dessert fan so I guess that's why I don't really understand the hype it. It was just pretty much a giant cookie. The service was pretty good; our waiter was very nice and friendly though a little slow/unattentive at times. Our total for four people with gratuity was about $80. Not bad. Count down begins until they open the one in East Bay!
(4)
Kristen O.
Food as always is good. Bartender needs some work. Had to listen to her grumble about everyone else that works here while trying to enjoy my lunch. She also kept touching her hair and face then touching plates and glasses. Ick.
(3)
Nicole D.
When we went on a weeknight is was crowded with people celebrating the holidays. It's worth coming for happy hour and half off of their smaller size pizzas. It allowed us to try a variety and have money and stomach space for their pizzookie - yum!
(4)
Britney C.
Came here on Mother's Day (yesterday) with my fiance and his family for the first time. We started off with some appetizer sampler that consisted of the avocado egg rolls, Santa Fe spring rolls, mozzarella sticks and the spinach and artichoke dip. The avocado rolls which came with some sweet dipping sauce was pretty good as this was the first place that I have seen them offered. And I love avocado. Everything else was pretty typical and could be found at every other chain restaurant. For my entree, I ordered the parmesan crusted chicken which came with mashed potatoes and some kind of sauce. I got two huge pieces of chicken which I ended up taking one home. The sauce that was drizzled on it was pretty blah and probably would have tasted better with some kind of honey mustard or tangy sauce to compliment the saltiness of the parm. The mashed potatoes were also pretty bland and I didn't really touch it after a few bites. Service was not great but not bad. It was a busy night so I'll cut our waitress some slack. Since I'm pregnant, I couldn't try any of the beers. =( I know, what's the point in going to a brewery if you can't drink beer?!?! But I will be back when I'm un-pregnant to try some of their brews and that damn pazookie.
(3)
Monique R.
MMMMMMM, I love Bj's! I went here today with my friend, we had great customer service, and the food was great. We ordered and shared a small half and half pizza, which was really good and a Regular chocolate chip pizookie. We went at 5pm on a Friday, and surprisingly, we were seated right away! I love Bj's I will definitely come back to this location.
(5)
Manny M.
Came here for dinner last nite (first time) around 6:30pm and it was pretty crowded for a Wed. We were seated in 10 min. not bad for 3 of us. We started off with the fried artichoke hearts which were tasty, my uncle had the pork chops, my wife had the seared ahi tuna salad, and I had the ribeye w/ mash tators. We were very pleased with the food and service. On a con, lower the music so no one is screaming to get heard in a conversation, I know it's hard for today's society to converse when their face is plastered to the phone, some of us DO talk though. Parking is ok, looks like Picasso painted the lot.
(4)
Irfan R.
Been here a couple times and the pizza and pasta is very good. Also have a lot of TV screens all over the place so you can watch different sporting events. Good place for groups and parties.
(4)
Slug B.
went with about 10 others on a tuesday night. we sat in the bar area, which was a little tricky since you have to stalk tables in order to sit together. but, it all worked out. +our servers were extremely friendly! +wine was half off...got a bottle of cab for 11 and a bottle of pinot noir for 17 +my mac and cheese was outstanding! i loved the bacon bits sprinkled on top. and for just around $3! +i tried my husband's veggie pizza, nothing special.. +platter size pizookie ..i wish i took a picture of that thing, it was enormous and was enough to feed 11 hungry people great place to hang out, nibble on bar food and of course drink.
(3)
Milicent A.
So I've been here a couple of times, and I have to say not bad. The area is huge, but it gets packed quick! So expect to wait on those days. Every time I'm hear, I get pretty good service, but some of the waiters/waitresses I have need a Rockstar or some kind of caffeine overload! Other than that, they were polite and attentive. Just kinda....Sleepy like? Anyway, always had a decent meal here, but the food is way too heavy for me, and thats A LOT to say coming from me To be honest, I'm not a big fan of their pizza, which they are known for. I like their lunch specials, and I like how they have a section for people who want to "watch" their weight...theres about 6-7 entrees that are less than 600 calories each, and they dont sound to bad either.Im addicted to their unlimited soup and salad lunch special for about $6.75? I love their cheese broccoli soup. Good for groups, but plan ahead on busy nights. Happy hour is ok. Their bar can be bigger! Btw, they need to stop waxing/buffing that floor of theirs/
(3)
Naren C.
Not a huge fan of this place and its mainly because of the wait, but also because their food is mediocre at best. The deep dish pizza is nothing like it should be, it should have layers of sauce, toppings, and cheese but its just a buncha dough. They have more than routinely gotten my order incorrect, which I don't really appreciate after having to wait a half hour for my food. At that point it's not really worth sending back and risk it coming back with spit, a half hour later.
(2)
Whitney W.
I have only lived in Fremont 3 months but I've been here about 10 times. My friends and I always like to just sit at the bar when we eat because the bartenders are so funny and nice and the drinks are GREAT! I like the fun noisy atmosphere with the restaurant feel. Perfect place to come to watch the games!
(4)
Sean S.
I first learned of this place when they catered my company's lunch meeting. This place gets 4 stars because of the great food, friendly wait staff and great food... plus they have fresh-brewed beer! I especially like the Piranha Ale. I've been back 4 times so far & I really enjoy their super-sized salads. Also, you can't go wrong with their appetizer combo and deep-dish pizza. Also, they conveniently have online ordering & a special pick up entrance. They get only 4 stars because it's a bit pricey for pub food.
(4)
Adrienne P.
It's really a shame that their service is so lousy. Otherwise, it would be a nice, fun place to go to in my neighborhood. We tried the on-line ordering service and boy oh boy did they screw up! Why even bother having a "special instructions" button when the staff is just going to ignore it? Problem #1: We requested "no mayonnaise" on the bbq chicken sandwich. It came slathered in mayo. Problem #2: We requested bacon and cheddar cheese on the sourdough burger. It came without both. Problem #3: We had a $5 off coupon code which we entered into the on-line system. They did not honor it until my husband had to point it out as he was picking up the food. Problem #4: They said the food would be ready at 8:15 p.m. It wasn't ready until about 8:40 p.m....actually, we think it may have been ready and just sitting in the kitchen and it was just when one of the employees decided that it was convenient enough that they went to go get it. The reason for our hypothesis: the food was cold and the bread on the sandwiches was soggy when we finally got to eat it. It got cold during the drive home, you say? Nay. We live about 4 minutes away. There is no way that it would've gotten that cold that fast. Problem #5: We wrote an email to the company to complain (we were going to complain immediately but it was already 9 p.m. and we were tired and hungry and we knew that with how busy they were that no one would help us out). Well, they have not responded. Had they responded, I might have written a nicer review. BJ's - you messed with the wrong Yelper.
(1)
David T.
I must be hitting this place at the right time because every time I get great service & the food is outstanding. It also helps to make sure you're starving because they have huge portions. Anyway they've got real ice tea not the watered down like at Costco that never empties (for long.) I've sampled just the burgers here which have been cooked perfect every time. It's the only place where I've gone where they include a knife for a burger. You need it if you're not starving. The fries are fine filler. The decor is nice. Lots of TVs & pleasant employees. It's pricey compared to most places I go for lunch but it's well worth it.
(5)
Al M.
My girlfriend and I came to BJ's for happy hour and decided to order out of the box, we order a Mediterranean deep dish pizza; this was new to us because we usually go for the usual combo or just pepperoni. When we got the pizza, it was hot, topped with veggies I couldn't even pronounce but it was hella good. It came on an iron skillet, waitresses were nice and conversational. All in all, loved it.
(4)
May C.
Not sure if it was because it was St. Patrick's Day, but their happy hour ended til midnight!!!! That's Awesome Blossom!!! (Whoops, wrong restaurant)
(5)
Christine K.
Not sure if we just got lucky but we had a great waitress that checked on us multiple times. Food is always consistent and good, had an ahi appetizer, pizza, and gharadelli pizookie.
(4)
Monica L.
I feel like I have been to a BJ's before but I am just not sure where or when because they seem to be popping up everywere! Came here yesterday for lunch with my dear friend Sue Ann D.*waving* and her husband. Yeahhh! This place is huge! I walked in and I was thinking "WOW! This place reminds me of Vegas for some reason". The decor is trendy, modern and cool. I liked it! We were seated immediately and had great wait service. We shared the chicken wraps and all of us ordered the turkey club since both Sue Ann and her husband were raving about it. It is very good! I could only eat one out of the 4 sandwiches! I took the rest home to eat for lunch today. It also included a decent sized garden salad and I had that with Italian dressing. This place sort of reminds me of Cheesecake Factory (which I am not a fan of) but without the ridiculous wait! This location sits alone in a Mervyns shopping center plaza (sniff sniff!) with all bare stores and wood planks on the windows and doors. I am sure within the year this area will be really desirable with new and shiny stores. But BJ stands all alone pretty well. Their parking lot is a bit strange for some reason but there is plenty of parking because of Mervyns being unoccupied. I would come back probably with a group since it seems like a good location for large parties. Prices are decent and since I got to make two meals out of my one meal from here, it was worth it in my book! I'll be back!
(4)
Lisa B.
Good food, horrible sercive. Every time I have eaten here the service has been really bad. We went for my man's birthday and it was just the two of us. We were seated at the table and sat there for 15 minutes before someone finally came and asked us if we had been greeted yet. We were so hungry otherwise we would have left and gone somewhere else. My man ordered a beer that never came. I had to go up to the bar and order one myself. Our appetizer came out after his meal and my meal came out 10 minutes later. Bottom line...the food is pretty good but the service needs a lot of improvement.
(2)
Trika D.
I was definitely hesitant to try BJ's. It sounds a bit sketchy and it's in Fremont :P ....but I'm glad I tried it. The best thing about this restaurant is that it's open till midnight/1am depending on the day. It's great for a late night sports, drinks, and dinner. Pros: - The food is phenomenal... Some of my favorite dishes are the Fresh Mozzarella and Tomato Salad, Fish Tacos, Clam Chowder, Ahi Poke, and Seared Ahi. - Their pizzas are good. I'm not really a pizza person, but I did try their Deep Dish once. Even I have to admit that it's better than the average pizza. Try it at least once. -They brew their own beer and root beer. First timers should definitely try their sampler. You get a little taste of all their different types of beer. - Their desserts are so delectable! A variety of pizookies (I recommend the White Chocolate Macadamia Nut). I've also tried their Baked Beignet. While it's not a real beignet, it's still reallllly good! - TVS...they have a lot of them. They're all tuned to Sports channels and on mute so that they don't bother anyone. - They're open late. How many restaurants are open past 9:30pm? Not too many. BJ's is not only open late, but also serves good food. - They do have some healthy options (I've never tried them :P ) - Their portions are pretty big so you can take some back home! Cons: - If there's a big game on, expect to wait for your table. There are no reservations. - If there's a big game on, expect there to be loud cheer every time a point is scored. Most of the time, it usually comes from the bar area, but still beware. - They change servers mid-dinner. I'm not sure why....but every time I've been here, I've had a change of servers while I'm still eating. However, they're good with updating the new server, so that there's no confusion. Overall, I definitely recommend this place. If you're craving some food or drinks after work or happy hour, this is the place to come.
(4)
Timan G.
This place reminds me of a blend between Cheesecake factory and your typical sports bar. There are more knife and fork options but the food really isn't all that great. The burgers were a let down, and my mom's cheeseburger actually came out a bit cold! My brother loved his calzone. The fries are just eh. I had the open-faced meatloaf sandwich which supposedly features BJs' "amazing signature meatloaf." Did I miss something? A college student with no cooking experience could make better meatloaf. But the calamari was good (granted it's really hard to mess that stuff up.) The mozerella sticks were delicious with a very tasty, parmesan garlic marinara sauce. I'd go back for the cheese sticks, that's all.
(2)
Christy K.
Great selection of food. Their ale and their Hefeweizen are really good. The service is SLOW. Painfully slow. I know it's crowded, but it doesn't take 30 minutes to fry up some fish n chips, ok? I'd go back because so many things on the menu sounded tasty. And it's a cool place to hang.. the bar is nice, they even have Grey Goose L'Orange there, which made my dad happy. Our waiter was so-so. I've definitely had worse but he just really seemed like he didn't want to be there. All in all, cool place.. has potential.
(4)
Tisha G.
After all I had heard about BJ's, I was really excited about coming here! Then I met their jerk-off bartender, Robert. GAG me. Completely rude! It was my friend Sasha's 22nd Birthday, so we first-things-first; We marched up to the bar to buy her a few drinks. It did't take the 7 of us long to realize that our bartender that had been tending to the same group before I had gotten there, was completely oblivious to our business. He was rude, he ignored us, wasn't very good at taking our orders, and even TIPPED himself from my change!I didn't even get my $5 change back for my drinks. Because he took the change for himself, I ended up being forced to tip him more than my drink cost. Now I'm not a miser - If you do really well and are friendly, I will tip you $10 for your effort to please me as a customer, because face it, places need patrons in order to do well. Too bad they stiffed one who is an avid yelper. Food took a while to come through, but our waitress (tall skinny caucasian girl) was very sweet, accomodating and helpful. LOVED HER! We were in a goup of over 20, and she was very calm about how crazy it was. But the bartender! No matter how many times we went back (And we spent at least $200 at the bar) this "Robert" character was incredibly rude. He even almost gave me a DIRTY glass. Are you freaking kidding me? Luckily a smarter, kinder bartender behind him pointed out that fact quickly and then took over the task of making my drink. Good guy, but I didn't catch his name. Overall, BJ's was so overrated. But their Grilled Thai Shrimp Lettuce Wraps were really good.
(3)
Will C.
The staff is poorly trained. After dropping a pizza dish into one of the kids meal, anyone with common sense would offer to replace the dish right away. This review is based on service.
(1)
Sahar R.
Service here is terrible every time I have gone in a group. It's like they know gratuity is included (mandatory in groups) and stop caring about the fact that you're trying to enjoy your dining experience.
(2)
Joyce P.
I'll give it four stars. I am not going to lie. I am not a big fan of chain, but BJs...I'll make an exception. Their pizza is awesome. It's almost as good Z-Pizza for me at least. Their beer is good Root beer and cream soda is yummy! Great place to hang out and socialize with appetizers and drinks. They have pretty late hours. Their staff is really nice. I think once we had mediocre service, but it can't be perfect everytime. Oh and that take out service they offer is pretty nifty too.
(4)
tracey l.
This place is solid to come here for lunch. The deals are good. I usually get the half sandwhich with half soup/salad and you get fries with it. Its a lot of food for 7 bucks plus tax and tip. When BJ's first opened up, the service was really crappy, but it has gotten way better. Their pizookie is the BEST. If its your bday you get a free one! :D Their pizzas are mainly deep dish and you can share making the price pretty good. Overall solid place, not my favorite bar, but definitely good to go during lunch. If you are on a diet though, don't bother to come as its high calorie dishes!
(3)
Rana A.
It's nice to see that Fremont has a restaurant that is open past 10pm. The food here is ok, but the service is really bad! We had a party of 13 and they told us it'd be an hour and a half. Knowing this was a lie we stuck around the bar until our table was ready. About 25-30 minutes later we see a table being cleared off. I walk over to the hostess stand to ask if we can/were going to sit there. I was mid way through my sentence and she walks away.... No excuse me, just walks away. At first I thought "what just happened? then I was PISSED! I talked to the other hostess about what just happened and she told me to ignore her "because she's weird". I don't give a F**K if you're weird!!!This is your JOB!! Anyhow I go to complain to the most senior manager and all he says is "I'm sorry". I apprecaite the apology, but he didn't even try to make me happy. He didn't offer to discuss the matter with the hostess, offer a complimentary dessert or possibly a voucher for the next visit. Just I'm sorry. Luckily our server was kind and gracious. She was very efficient with us and checked up on us frequently. We all left happy and full, but that hostess' behavior left a bad taste in my mouth that I don't plan to return.
(1)
Scott B.
The service was a little confusing! I tried to call ahead and make a reservation but there were no more open slots... So the manager instead puts me down for a call ahead waiting, a deal they got... However when we arrive for my gfz birthday they didn't save my name so we had to wait for 40 mins to sit down and get a table... Which was very frustrating.. BUT They ended up waiving for a free appetizer and three free clam chowder bowls because they screwed up all on them! The service for the actual food was amazing when FINALLY We sat down!! Oh ya one last thing puzoookies amazing :)
(3)
Maureen M.
This place is just great to throw back a couple of beers and watch a game on 1 of 9 flat screen TV's. esp the jeremiah red! The menu is good for those that like variety, but not good for the indecisive. the service was good. Food: their pizza is a little bland to me, give me a REAL deep dish pizza please. try the jumbalaya, pretty damn good, ALMOSt as good as the south. and the one and only PIZOOKIE!!! for all those dessert feen out there!
(3)
Jennifer D.
I love their pizookies!!! Chocolate chip cookie and vanilla ice cream...I cannot go without eating this!! I dream about them! Their service is really good and they let you try as many beers as you would like. They have a great selection of beer too!
(5)
Omid M.
The food is okay. Ghetto type of a crowed hangs out here. Its like a bar with okay food. I know they have had problems with cars being broken into and fights in the parking lot. The only thing that is great here is the PIZOOKIE!!!!!!!!!!!!!! That is the only reason I will go back.
(2)
Justin K.
this location of 'BJs' in Newark, CA is a class act. While mistakenly walking in the ladies room (i thought it was the mens room) I saw an employee do a line of what appeared to be cocaine. But besides that, I will comment they have some of the best beer and wings in Newark!
(5)
Rob S.
I've been to this BJ's many times only because of the fact of "going along with it" The service.. Wait there is no service. The waiters are slower then slow the food is horrible, no really it's HORRIBLE. The only thing good there is the beer and that's not even good. I don't know how that place is still in business. Go somewhere else folks. Go anywhere but there. I wish there were negative stars to give.
(1)
Foodierock n.
I had been to the BJs in San Mateo and had loved it. The one in Newark is not that good. We waited for more than 1 hr to be seated even though we put our name on the list by calling them. We were in good mood so I didn't mind it. The place was overly crowded and the waiters have it out of control all the time. Once we got seated our food arrived in 30 minutes. The potato fries were not crispy ( that's the only thing you expect from fries really) The pizza was OK and not hot and so was the pasta. The Pizzokie was also mediocre. Moreover the waiter just kept avoiding us when we wanted to order. He was more interested in the new parties that were coming in. The total hours we spent at the restaurant - 4 hrs. Was it worth it? NO.
(1)
Noel M.
It must be BJ's week (my bf will be happy! lol!) For the second time this week I met up with friends but this was the first time at this location. It's the same ol' BJ's, terrible service and all. The only difference is this one has a jacked up parking lot.
(3)
Henry C.
I've been to BJ's about 6 times, I've had no issues with the food at BJ's for the most part. The food I've had there: about 4-5 different kinds of pizza there (all good), I had the meatloaf (decent), Pulled Pork bbq sandwich (really good), Salads are (okay/avg.), a lot of beer to choose from. the only thing I could say negative about BJ's is the service, its hit or miss at times.
(4)
Ha N.
The only thing I come here for: one word. PIZOOKIE! 887 calories. Enough said, I FAIL
(3)
Jeannet S.
This place is ok. Their menu could be a little better. Their pizza is really good though. I don't like that their breakfast menu is only on Saturday and Sunday. I go here when in a hurry during the week. Love the curb side pickup. Never had problems with the service.
(3)
Vinay B.
The best thing to ever happen in Fremont! Go here quite often after a long day at work or for somewhere work discussions! Very friendly staff..great beer.. Could improve on the Single malt collection (hence the 4 stars ;-)) appetizers are gr8 and ofcourse don't leave without a pizookie!
(5)
mike l.
PROs: - Good quality food. Better than Elephant Bar in my opinion. - Deep dish pizzas are great. - Avacado egg rolls are off the hook. - During happy hour, you get half off of all appetizers and a few bucks off of your drinks which isn't bad at all. CONs: - It will probably take you at LEAST 45 minutes to an hour to get a table, even for two people. Your best bet is to get your name on the waiting list, grab the little vibrating thing, and hang out at the bar. If you see a bar table or spot open up, just hop on it and order your food from there. It's a lot faster. That's about it. Fair prices, good food. 4 stars.
(4)
Helen H.
I work not a mile away from BJ's and very excited that it's finally opened. Opening night, I got there early with a coworker, 5:00 pm and the place was crowded already. We found a table next the bar and the waiter took his time to greet us. He went over the beer menu, which was nice, and took our drink order. He did not come back for a little more while before he took our order (I expected it), so problem. After he took our foods order, he did not come back to check on us. We waited for over 45 for our appetizers and finally we had to track another waiter to get our waiter. When he came, he said, "hmm, foods are not here yet," and he left to check to on it. As it turned out, he never put the order in! The manager came, apologized that his staff dropped the ball on us, jokingly, and offered us desert; well, hello, we have not had anything to eat yet! We decided to leave and asked to have our bill, for a beer and an ice tea. At this pointed, we both expected the manager to comp our drinks, but NO, and they took forever to come back with our bill. We walked out of BJ's with shattering disappointments! I've been driving by the restaurant every day with anticipation for its opening day and now walking away with regrets! Do NOT come by until this place open for a year when they get their act together! Very disappointing. Horrible.
(1)
Jojo N.
Okay, so my last review was harsh, but very true. I came here last night with my gf, (the same friend that went with me back in January) We were very impressed with our server Mark. We sat at the bar and was prompted a table right away. Mark was very attentive and friendly. We ordered the Avocado Eggroll without cilantro and split the Giant Baked Potato which satisfied us. They even got our avocado eggroll right--WITHOUT cilantro! Then we got the Pizookie White Chocolate Macadamia which was divine! When I asked for a to go box, Mark made sure he gave me an extra side of Alfredo sauce for my leftover. We really really liked Mark a lot. Definitely will come back here again PS! They have 2 Happy hour deals! Great deals on appetizers and beer!
(5)
Tiffany M.
Despite the wait. Anything on their menu will not disappoint you. Beers and pizza, a must get when you do come. ALSO, you must get a PIZOOKIE!!! A fresh baked, hot out of the oven, RICH cookie topped with scoops of vanilla ice cream and served in its own deep dish. **I favor the white chocolate macadamia nut.**
(4)
Miss H.
Recently opened -- how exciting! But besides that, it's your standard BJ's. We went at a random in between lunch & dinner time, so we were quick to be seated and our food came out fast. Our server started off by telling us that we were sitting in a "bad luck" booth since the kitchen already messed up that booth's order twice -- good to know? Luckily we had no problem with ours, but I could imagine the service to be a little sketchy during busy hours since they've just opened.
(3)
Alex R.
An unfortunate name for such a good place. My friend suggested we go to this place because its his favorite place. I had not heard of it before so I figured it was worth a try. I walked into this place and was impressed. The high ceilings and open layout of the restaurant were really nice. I was even more impressed when my friend had told me that they brewed their own beers. Sadly this trip I didn't try any but I will next time for sure. I decided I was in the mood for chili. My friend wanted appetizers and said I had to try the pizza. Knowing full well I was going to Yelp this place I decided to go with it all and just sample what I could. The chili was delicious. It was perfectly cooked with a little bit of spice. The top was covered in a layer of melted cheese with a dollop of sour cream in the middle and some chives. Perfect toppings for chili. We got the appetizers sampler thing with spinach and artichoke dip, avocado egg rolls, santa fe spring rolls, mozzarella sticks. The appetizers really weren't that impressive. I ate all my mozzarella sticks but left most of the rest on the plate. It's not that big of a deal to me because I rarely order appetizers unless its nachos. On to the pizza. At first I almost waived off the pizza entirely. I mean it said it was deep dish pizza and I figured it couldn't compare to Zachary's or Patxi. Plus the pictures did not look like the deep dish pizza I had had before. When the pizza was delivered I shoveled out a slice grabbed my knife and fork and dove in. I was impressed their pizza was a much doughier version of my previous experiences with deep dish. It has a big puffy crust with very little sauce and then is loaded with cheese and toppings. After the first bite I was a fan. I sat there trying to convince my stomach I wasn't full and could finish my slice and have another. It was an uphill battle but I managed. During the course of our meal my friend said that this was his favorite restaurant and wanted to come here for his birthday I told him he totally should and do it on a night i don't have class so I can go. He agreed. So hopefully some time next week I will be able to go back and try a burger and get a sampling of their beers.
(4)
Beef E.
Just an average place to eat. I went there twice, once because I was really hungry and it was the only place still open. The food is uninspiring and their beers are hit or miss. Although they have nice selection of Belgian Beer, I would rather make a trip to BevMo. Only go here if you are tired of eating Afgan or Indian food.
(3)
Alicia L.
I absolutely Love BJ's restaurant. This is probably my favorite restaurant; not because of the service (because their service really isn't the best since they are always so busy), but because of the food. Their food is Awesome. If you ever go to BJ's you MUST have the Pizza. Their pizza is the best damn pizza I've ever had next to California Pizza kitchen. Also try a Pizookie (A cookie with ice cream on top of it) because that is super delicious too. They've got happy hour, a really big screen for all you sport fans, and ultimately the food is just great. However, not a great fan of the service, but it's not too bad. I just go for the pizza and pasta mostly.
BJ's are famous for their Chicago style pizzas. So what did we came here for? Of course the pizza. My sister was raving about this place so I wanted to come to see for myself. I'm quite amazed at the size of the restaurant everything is so huge. Even at one size of the restaurant my friend spotted some. We had ordered avocado egg rolls which came in with the sauce. I quite like the appetizer since it had us get ready for our pizza. We had ordered a half BJ's Cheeseburger Pizza and a Mediterranean Pizza. The Cheeseburger pizza is surprisingly good. Mediterranean Pizza however is a bit too strong for me the pesto sauce and blue cheese is overwhelming. Service was a little inconsistent since we had a waitress who was still under training. However, the waitress definitely is working and not slackin or anything. Food can be better but is rock solid. 3 Solid Stars.
(3)
Kermy K.
Great for drinks and sports. Not good for food. Their utensils and plates are so dirty. So many times I've found bugs in the glasses or left over things on forks and the benches/chairs. Their food is bleh. I found a hair in the pizza once. Their shrimp in pasta is theeeee tiniest shrimp I have ever seen. I felt bad eating it bc I thought it musta been a baby shrimp. Forget about counting calories in the food. The desserts are sorry. Can't recommend this place.
(2)
Annie M.
ABSOLUTELY the worst service!! We drove from Tracy to take my mom out for her Birthday Dinner. We decided to go to the new resto across Newpark Mall only to experience the worst service we've ever experienced in restaurants!! When the hostess sat us down she offered us the beer menu and I said no but can I have a coke, she replied "I would get you a coke but I'm not your server" and left. She didn't even reply by telling me she would let my server know. She was pretty rude!! The place wasn't so busy since it was a Monday night. When our server finally showed up, we placed our orders and when our meal was served, no ketchup, A1 Sauce or hot sauce was delivered. Just the plain salt and pepper on the table when we arrived. When I asked for the A1 sauce, she gave me a dirty look and walked away. Instead of us enjoying my mom's birthday, our conversation was just about how poor the service is and how our server was rude and her facial reaction was unacceptable. Aside from my brother in law joking about how the hostess made me feel stupid about not being our server, our waitress being rude didnt make the birthday celebration a celebration. After we finished dinner, I asked her about birthday celebrations. She said rudely that they don't do the singing thingy, which was fine with us but she didn't have to respond so rudely. She described the birthday cake and asked if we wanted the dessert menu. She gave me the dessert menu and took forever to come back. She was fast on delivering the bill though. When she finally came around about the dessert, we lost our appetite! Paid in cash because it took her forever to get the bill and we decided to pay in cash instead of Credit Card. She's lucky we gave her a tip. WIth that service, I will NEVER come back to this resto. I'd rather wait 3 hrs for a table at Claim Jumpers since their payback is excellent service! venue: The resto is nicely decorated! lots of space and not crowded. Seems like they've put so much effort into the decor of the resto and absolutely NO TIME on training their servers! Only props was to the bus boy who didn't complain and had a smile on his face. We asked for a plastic bag for the to-go box the waitress forgot to bring us and he got it right away. When we asked for a refill, he didn't reply by saying he's not our server. He got us another refill with no sarcastic look on his face. I don't recommend this place! THEY NEED TO WORK on their SERVICE. I'd hate to name names but our server was REALLY aweful and she ruined my mom's birthday celebration with her rude service! The receipt said our server is Chantell B. OMG! I just tried calling the resto to speak to the manager (to complain about how the server RUINED my mom's birthday Dinner) and when I first called, it rang 3 times then someone hung up and the second time I called someone named Erica answered and I asked for the manager. She was really polite on the phone but I was on hold for more than 10 minutes. 5 minutes too long I'd say! I forgot who I was calling for being on hold for so long.
(1)
Jennifer J.
CUSTOMER SERVICE SUCKS HERE! The food might actually be enjoyable if it weren't for the snotty twenty-something's running the damn joint. Me and a few coworkers stopped in for lunch at 1:00 PM and I didn't get my shrimp taco with a side of tortilla chips until about 1:45, please note...my coworkers ordered a side salad with soup! I had to ask the waitress when the food was coming out because I had to return to work and she looked at me like I asked her to bow down and kiss my feet...Hmph! I will AVOID this place like the plague...or at least until they've been in business for a few years and management steps their game up! Boo on BJ's!
(1)
Rita E.
I've been to this location twice. Last Tuesday, we were seated almost instantly & on Saturday, we had pretty good timing as people were leaving the bar and openned up just the right number of seats. Tuesday's picks: + Balsamic Glazed Chicken: I'll swear by it everytime. It's a pretty well-rounded meal. I've been lucky to never get under/over-cooked chicken. + Strawberry Confusion: Tasted great but I couldn't taste any of the alcohol. + Pizookie: If you've never had one, treat yourself to a couple moments of bliss. A giant cookie & ice cream are sure to bring a satisfied smile to your face everytime. Saturday's picks: After spending the day wine tasting in Livermore, all I wanted was soup. + Broccoli & Cheddar in a sourdough bread bowl: The bread was yummy, but the soup was SO salty... I'm glad I had the bread to balance it out a little. + Mango Mojito: Another overly sweet mixed drink... Couldn't taste the alcohol. Yummy nevertheless. All-in-all, it's your run-of-the-mill American Restaurant & Brewery. Great for groups, one-on-ones, or dining alone. I'm glad they're building a BJs in Concord... Newark is so far...
(3)
Evan T.
So i went here to celebrate a birthday and well... we didnt' reserve in advance but 1.5 hours wait for a BJ's? It's not like this place is a high class restaurant or anything. i've been to the bj's in cupertino and that place gets a thumb up from me since its got decent service and the food is aight. So this newark location... well I dunno what it is. Perhaps it speaks to the quality of people in Newark/Fremont area, but the service here is absolutely awful. I'm a simple guy, and when I don't know what to order, I usually order what the place is known for. So since its a brewery, a beer and possibly a burger or pizza. I decided to go with the calzone, and i asked the waiter what he'd recommend in terms of beers to compliment what I ordered. He recommended a beer that he liked, but when i read the description it wasn't something recommended for a pizza-type dish. I was whatever about it. So i had a party of 4, and everyone got their food in a relatively reasonable time... everyone 'cept me. The person that brought the food to our table wasn't even our server and I asked "what about my food?" and of course he didn't know what i ordered and he said he would go check on it. Never came back. Halfway through my party's meal, I said...alright 10 more minutes and if nothing happens, I'm taking off and the bill's on them. 7 minutes rolls by and our server comes by and i'm like...uhh i got nothing from what i ordered. He said.. umm, what did you order? I told him and he walked off to 'check on it' and he said... its still cooking. i'm like right, probably just started. Finally he came back with my calzone 5-6 minutes later and i was like, "umm and my beer?" It was already too late. My meal was messed up. I should have at least gotten my beer at the beginning, and now i have to rip through it with my meal, instead of enjoy my meal in peace. When the bill came, i told him, 'i'd like to at least be comped for my beer" and the server already knew it was coming and took the bill away even before it hit the table. This place has got a lot of work. The area is a deadzone anyway, with failing rasputin and closing mervyn's. I would expect the servers to know their customer's order, and know how to at least check on their customers. This guy did not and i found myself flagging out other people's servers to check up on whats goin on. This place pales in comparison to other chains and is not worth the hype by far.
(1)
Noky C.
BJ's is all about compromise. I came here around 5pm on a Thursday night and it wasn't too busy. Took a seat at the bar and ordered a 4 beer sampler ($5.75); all of which were quite disappointing. Pumpkin Ale- watery and bland with a faint aftertaste of canned pumpkin Nutty Brunette- tastes like a slightly skunked New Castle PM Porter- watered down Guinness with no carbonation; literally like half Guinness, half water Tanaka Stout- undrinkable; I'd imagine this is what shoe polish would taste like While I tried to consume these barely drinkable beers, I ordered Angus Sliders since it was still happy hour and appetizers are $2 off (half off mini pizzas and $1 off pints). The sliders were excellent; like miniature In-N-Out burgers (I'm a sucker for all things in miniature). I upgraded my 4 beer sampler to a 7 beer sampler ($9.50) so I can finish off my mini burgers. The results were the same; disappointing beer. Brewhouse Blonde- imagine Bud Light with a faint nutty aftertaste Jeremiah Red- New Castle with a kick (7.3% alcohol) Harvest Hefe- imagine watery, over-carbonated Widmer's hefe I recommend sitting at the bar. Big screen tv to keep you occupied, quick service, free samples, and best of all, no pushy waitress rushing you through your beer / food. Their in-house beers were disappointing, but they carry a vast amount of other beers (draft and bottled craft brews). All of which are reasonably priced from $4-$6 a pint. Combined with a large selection of food and big screen tv, this place is a great hang out. To sum up this long drawn-out review, keep it simple. Sit at the bar, order a pint of Guinness (or other outsourced brews) and some appetizers. For heartier food, stick with burgers and pizzas. Great place to hang out since they have a large selection of food and beverages; hence the 3 stars. It's a compromise. ----- More on food: -deep dish pizzas are far too doughy. Thick mushy-soggy bread with toppings; some liked it, I didn't. Go with the thin crust pizza's from the appetizer section. -giant baked potatoes are just that; HUGE!! Looks tasty and filling with all the toppings, but I'd be in a carb-induced coma if I finished one. -spinach dip appetizer was disappointing; think grocery store jar of spinach dip and a pile of stale tortilla chips.
(3)
Cookie C.
If you love beer and chaotic rowdiness and mediocre food, this place is for you. But sometimes you just need to surround yourself with good friends and go wild while venting about your crappy work day or love life while nibbling on some reheated frozen appetizers. At BJs, the sports settings are awesome. I love coming here and dining with friends while watching the Giant's or A's games in the background. The beer selection is also plentiful, but being a non-beer drinking aficionado, I just drink soda. This said, who doesn't like pizookies? Oh, and service is usually very good.
(3)
Sherry M.
This place is always busy. The average wait time is between 45 to 55 minutes. Then again, I was there on a Friday and Saturday nights. I like their beer samplers and appetizers. Save room for pizookie.
(3)
Jennifer J.
I love all the BJ's and I'm UBER excited there's one close to home. Maybe the reason I've had nothing but success in all my experiences at any BJ's is because I always sit at the bar. I just hang out and watch TV until there's a table available for me to snag. I love their beer - probably because it's so sweet. They have a little known option of 'mixing' the beers.. my favorite is the PM Porter with the Berry Burst Cider. They float the porter on top of the cider so the glass looks so pretty!!! Their food is pretty good. Really good pizzas and burgers, fair appetizers - overall just good straight up bar food. Of course, there are the pazookie's, which are the reason I fell in love with BJ's to begin with. Warm gooey cookie topped with melty ice cream... how could you go wrong?!? If you want to have some drinks and watch a game (or 10), BJ's is the place to go.
(4)
Sandy C.
My hubby, brother and I came here for the first time last Friday to celebrate my brother passing the CA bar!! WOOHOOO!!! We had such an awesome time scarfing down pizza and beer and appetizers.... We got two mini pizzas so we could try different types, potato crisps, and a few rounds of beer samplers... wooo! ...Awesome combo for ultimate guilty pleasure satisfaction. =) The BJ's haters need to relax!!!! This place just opened and it's jam packed for good reason! Whiners say... "eww greasy deep dish pizza" well you know what I say? YUUUUUM!!! I'm all about the deep dish pizza! I love how it's thick but has a nice crunch to it. It's not all that greasy but just enough! If you want healthy food -- go to sweet tomatoes dummies!!! Not only is the pizza awesome, I LOVE the beer samplers. It's way better than the ones they serve at Rock bottom. At Rock Bottom, you get these tiny little shot glasses. At BJ's the beer sampler glasses are much taller. YAY. This place sure beats happy hour at hooters with their nasty salty wings. A nice buzz after work the best guilty pleasure pizza in town 5 min drive from home My only complaint is the long wait to get a table. It's a 2 hour wait on a friday night! crazzyyy.... I just ended up getting my drinks and food at the bar. The bartenders were super friendly and the food and drinks came out fast, maybe because we were sitting in front of them. You whiners need to step aside and take that negativity elsewhere... if the snooty people stop coming it'll be an even happier place with less of a wait.
(4)
Angel G.
Service was ok, wait was about 20 minutes and that was on a weekday! Food was ok, the best part was the Pizookie! We were able to take it to go because my son got sick. The waitress was able to put our ice creams in a 2go container & hooked us up with another Pizookie because my son's meal came with a sundae but wasn't able to eat it. So she gave us a Pizookie for free!
(3)
Samantha S.
Classic BJs, but it's a big one, a little nicer, and big selection on the menu.
(5)
Kim-van T.
I was told this place was relatively new - so maybe they're still working the kinks out ?? i have a long list of complaints that i hope they fix before this place gets burned down by angry customers with torches and pitchforks... i was here for a birthday dinner last night and there were 13 of us - not TOO large of a party. unfortunately something went screwy with the reservations so instead of seating us at 7:30 i think we were actually seated closer to 8:30 (bummer #1). so mostly everyone at the table decided to split pizzas - so they ordered 5 pizzas. i wasn't that hungry so i ordered the grilled chicken stuffed potato. i didn't think that the food was coming out that slow - but i guess i was just used to it because i knew we had such a large party and the place was PACKED. so 4 out of the 5 pizzas all come at the same time and the servers were telling us how lucky we were for getting our pizzas within 20 minutes! too bad the pizza was COLD. and it's deep dish!!!! deep dish has natural self-insulating qualities - how the hell did the pizza come out cold?! anyways, so we were still waiting on the last pizza as well as someone's chicken alfredo and the server came over and apologized because we had to call him over to ask him to check on the rest of the orders. he then told us that the manager would be coming out to speak to us and possibly comp something for our patience. talk about being patient! the manager never came out! O-M-G-W-T-F. one plus, i tried the pumpkin ale - which i actually liked, very light with a hint of pumpkin - i'd recommend trying it. my potato was also.. luke-warm, although very tasty and HUGE - i could only eat half. hopefully this place gets its act together. the food is pretty decent - the service is lousy.
(2)
Marsh-Silog P.
This rating is more for 3.5 stars. Now I really can't stand deep dish pizza, its too greasy and not enough flavor....so I thought. Well BJ's is pretty greasy but I was pleasantly surprised with their pizza. I don't think it's as "bomb" as what people say but it was good and I would order pizza from here again. Cesar salad sucked though. The chicken wings with the spicy buffalo sauce was great and so was the white choco macadamia nut pizookie we had. My husband and I shared a small BJ's favorite with a Cesar salad and my cousins ordered lasagna, chicken pasta and a medium BJ's favorite also....they finished it so I guess they liked it. I only gave the rating because we had 2 dirty plates.
(3)
Rick R.
First time for me, I went there Sat 2/25/12, and had the Ahi Salad. It was delicious. Perfect Ahi and delicious fresh greens. A meal in itself for guys like me who don't need 3000 calories/day. I'll go back for that anytime!
(4)
Mike C.
THIS PLACE IS HORRIBLE!!!!!!!!!! Service is awful and the food is mediocre at best. I have been here for lunch and dinner because it is close to work. Every dish tastes the same .........bland. The pizza is poor compared to other pizza places in the area. The best thing I have tasted at the restaurant is their root beer. Otherwise try Hooter's or Jack's in Fremont as a sports bar.
(1)
Noe R.
sorry people i know your expecting some sort of phallic joke but it is just way too easy for this place. But any who... A while back i passed this place up while going to the mall. I had not herd of BJs before so i had no idea what they served but some friends told me that they brew their own beer. 0.0 Brew their own beer?? hells yea. For anyone that doesn't know me i LOVE micro breweries so needless to say i was aching to come try it. I shared a large deep dish pizza with a couple on our table. Don't remember the exact name of it but i think it was the BJs special or something. The bread was soft and certain parts were crunchy. It was delicious. I also tried the BBQ chicken pizza that another person in our table had. It was good too but not as good as ours. We also ordered a dessert. a pazookie i was told. This dish is one of the best desserts i have had. Great flavor but had a homey vibe to it that makes you think you can recreate it at home. Also our service was top notch. Our lady server was hella funny. I was talking shit with my friends and what not and she was even giving me some comebacks. Very cool girl and witty. Also she gave us some stuff for free and gave us a discount, I'm guessing it was the shit talking and goofing around we did with her. Her service was 5 stars. For their beer... eh i wasn't impressed. i had the porter and the piranha i believe. Everyone was talking about how good their beer is and what not. I'm not going to lie, its good but theirs better places around like buffalo bills brewery. I do love their bar though. It is a beautiful bar and huge TV in the middle that splits all the sports games 3x3. But don't worry, each channel is still great quality, the TV is that big. Overall i love a good old fashion BJs. eh i lied, i love saying sex jokes.
(4)
Will S.
After spending a LOOOOOONG time deciding on where to go after dinner, we settled on this BJ's in Newark. Good thing for us, it was happy hour. So out of all the BJ's I know, THIS ONE has a revolving door. We walked in around 10pm and happy hour seating was scarce. There were barely seats open at the bar and we needed 4 spots. Some guy sitting at the bar was being shady, not wanting to move down one seat so that our group could sit together. JERK. Luckily one of the bartenders pointed out a table open for us to sit. (Good lookin' out). We all ordered a round of shots first, then moved onto beers. We started off with Patron-chilled. Always good. A friend of mine said there wasn't enough salt on his glass. So he tried adding more to it with the table salt. Haha. It was a no-go but good try. We followed the shots with a round of beer. I had a P.M. Porter. It was a nice dark beer (usually good for meaty dishes). Mmmm. Real smooth. I forget what kind of beer 2 of my friends ordered but it was a light beer, rather sweet. I had a sip and liked it very much. Another friend of mine ordered a Jeremiah Red. It was somewhat of a dark beer but still had a nice crisp to it. That same friend and I decided to take another shot of Grey Goose-chilled. Seriously, chilled is the way to go. The check was somewhere around $55. But I wound up paying $20, tax and tip for my 2 shots and beer. Quite good, being that it was happy hour. Service was great. Our server kept checking in on us to make sure everything was ok, even if we did just order drinks. The location was a bit questionable. I pulled up and saw some abandoned building behind B.J.'s with some graffiti and automatically thought "O...K. Ghetto." I shouldn't be one to judge but I couldn't help myself. Anyway, this B.J.'s was nice and perhaps I'll return sometime in the future. But I'm from San Jose and there are closer ones nearby. So maybe I'll settle for those, unless I'm in the East Bay.
(3)
Jessica L.
I've been to BJ's before in SJ, but this one is near my new house, so we decided to go check it out. They are usually busy for dinner so there was a bit of a wait, but that's to be expected at most places on a weekend night. We got seated and got a wonderful waiter who made sure we were kept happy and well fed. He talked over beer suggestions with my boyfriend and helped him decide on one that would go well with his meal. I got the shrimp tacos and they were really good. I also ordered a side salad with the creamy garlic dressing that has now become a favorite of mine. We ordered potato skins and they were the standard fair, nothing special, but good. We had the kidlet with us and she dropped part of her grilled cheese on the floor and they promptly offered to replace it. Other waiters/waitresses offered to refill our drinks if they saw they were low and everyone was nice to us. All is all a great experience and above standard customer service. We have gone back a couple times and every time this has been our experience. They have plenty of big screens so you can watch the game and a decent selection of beers to try as well as draft root beer, cream soda, and black cherry soda. The only reason I don't give them 5 stars is because while the food is good, it is standard chain restaurant fair. Good food, I'll eat it again, but not one of those meals that makes you want to run and tell all your friends. I would most definitely recommend this place to people looking for a nice meal in a decent place. The atmosphere is high scale sports bar. Little bit of fun, but a definitely above the average decor at a chain restaurant. They have call ahead seating and I highly recommend using it. Beware, not the best place for large groups, unless you plan ahead.
(4)
Michelle W.
So I have mixed reviews about BJ's. Let me break it down: FOOD - 4 stars. Huge portions, great flavor, wide variety. My favorite are the chicken wangs and deep dish pizza. It's even more delicious during happy hour because appetizers are $2 off and mini pizzas are half off. Even though there's a huge selection of beer, I like their berry cider for HH. And onto their famous pizookies, that alone deserves 5 stars. I used to get the white chocolate & macadamia cookie, until I discovered OREO PIZOOKIE aka the holy grail of pizookies. LOCATION - 2 stars. Don't get me wrong, I've been saying BJ's needed to come to Fremont for years now and I was escstatic when they did, but what's up with opening it up in a run down plaza across the street from Newpark? I know there's going to be tons of remodeling in that area, so I hope they remodel the parking lot cuz it's a lil retarded. I would think Pacific Commons off Automall would've been more adequate. SERVICE - 2 stars. Very mediocre to me. It's a challenge trying to flag them down. One of the HH waitresses tried to rip me off the other day by keeping my change in her folder thinking she was going to get an $18 tip for a $40 tab. Girrrrrl, you must be trippin! Good thing my Chinese math skills kicked into gear and I spoke up when I figured I should be getting $10 in change, or else she would've walked off with my monies. That was shady. I always run into Logan people here. Might as well have a reunion. =)
(3)
Helen T.
I know there's a lot of lovers of the pizookie famed BJ's brewery, but i just had THE WORST experience ever!!! My mom, husband, and I wanted to watch the 49ers game this past Sunday, along with 3 other people. So there were 6 of us. I called to make a reservation for the bar, since we were a big party, I thought it'd be fine. The girl on the phone said she had a booth in the bar, 3rd row back reserved for us at 2:15. Cool. But we get there and the guy at the front says, "Sorry, we don't do reservations. And the bar is open seating anyway." I have worked in a fine-dining atmosphere for years, and I realize that this is just casual but all dining protocol says that this in itself warrants one free dessert. Furthermore, management didn't stand behind their employees, but rather blamed us, the diners, for not knowing that they don't make reservations. HOW WERE WE SUPPOSED TO KNOW?!? Then they screwed up my food order, forgot to put three of the six chairs and silverware sets at the table (so half of us were left standing for 10 minutes until we went and got our own chairs), and then forgot to put in our pizookie order but didn't realize it for HALF AN HOUR! The manager finally brought one out for us, didn't appologize, just "there it is". The only saving grace was the waitress that relieved our original, forgetful one. Rose, I think her name was. She was very polite up until we signed the check, then she didn't care who we were after when we asked for to-go boxes. Overall a terrible experience by front of house and management alike. Food tasted good (great job BOH) and was hot when it eventually came out. But I am still NEVER going back!!!
(1)
Amanda S.
I am frequently going to this restaurant and last night I was very surprised at the customer service I received. I had left my debit card there and called the restaurant to see if they had it. I was told to call back at 9 pm to talk with a manager several times and they would not let me speak with anyone else. I then got in my car and drove back to the restaurant to see if they had my card. When I got there I asked to speak with a manager and expressed my frustration with the host. The manager did not apologize and just told me that the situation was "weird". I am very unimpressed with how I was treated and will NEVER come back to this establishment. This restaurant needs to hire some new employees that actually care about their customers.
(1)
Ray R.
Definitely has its new restaurant kinks to work out. Wait was long, even for calling in to be added to the wait-list. On they phone they said 20min, when we got there it was less than 50min (on a Thursday night). Their Mojito is really a limeade with A MINT LEAF. And yes the root-beer is not like the sugared/carbonated A&W stuff you grew up on, so don't worry. The food was alright seeing that I ordered a medium veggie pizza sans cheese. A country fried steak was also ordered and surprisingly huge. Give it six months to work out its problems, and let the novelty of it all ware off a little.
(2)
K.D. C.
Was not impressed with the food. The burger was made of low quality meat. Nice place to watch sports and have a drink but I wouldn't get in the habit of eating there.
(2)
Emery T.
I was really excited when I found out a BJ's was coming to Newark. The closest one was in Cupertino (which is about 35 minutes away from where I am). I really like their single serving pizzas. If you go at a non typical time (say 2 o clock) you can get seated right away. However, If you go during regular busy hours (dinner time or weekends), you will have to wait a very long time to get seated. I, personally, have never had terrible service during these busy times. But I have heard from more than one source that their service is lacking quite a bit. If you have never been here, you have to try the pizookie (Pizza cookie)!! It's to die for...well if you have a major sweet tooth!
(4)
Ann T.
Love the food, this is one of my favorite restaurants, but my first time at this location. 10pm on Friday and had a 20 min wait. I was surprised how crowded it was! The closed Mervyn's parking lot was packed. Interesting patrons...as I was getting seated, a table that was leaving had to carry one of their drunk buddies out. Wow. But the food was great! Spicy marinara sauce gave the chicken parmigiana a nice kick, and we had to try their new dessert: beignet with strawberries, ice cream, and whip cream! Must try!
(4)
Stephone B.
Our server was great she recommended beer and deserts that were slammed by my wife and son. We will be going back soon!
(5)
Krista T.
Read a lot of reviews about bad service but I had just the opposite. My waitress was "Zaida" very nice and attentive. The staff seemed friendly. The food was ok, I got the pizza, although my son loved the pizza. My friend got grilled chicken with mashed potatoes on a bed of lettuce and they really liked their meal. CONS: The parking lot is horrible, needs to be repaved.
(3)
My C.
If the service was any worst, I'd really need to write an angry letter to corporate or something.. I really wouldn't expect that type of treatment from a chain restaurant. Our server was absolutely horrible and the only thing giving this review 2 stars is the decent food. First one into the restaurant and last one out, WHY? because our server didn't want to put in our order till all in our parties, though we insisted her to fire it up, had arrived and were ready. But how would the others in our party order if they didn't get the chance to see the menu? I'm pretty sure she was on something because she needed us to repeat ourselves twice on everything. We saw the food runner/other server WAY MORE often than her. And to top it all off, her way of getting us out was.."Is this(the check) ready? I have to go home." We would've been long gone if you had first given us our food 30 minutes earlier on in the visit! If you ever get the chance to choose your server, stay away from her. I'm assuming she works day time only, blonde curly hair, and looks sort of old. It seems service is just lacking here after looking at other reviews. I never had a problem with the Oakridge Mall location in San Jose. I'm hoping if I ever go back to this location, the service will be better.
(2)
Hannah r.
This place is clean and the people are helpful. Every time I have been the wait has not been long, even though the place is packed. It's fun for every one even if youre under 21. The personsal pizza dishes are super good, better than your average pizza, its filling and not to expensive, they give out icecream dishes to thoe celebrating bdays, and if you like to watch the football game with a beer, good service and good food its the place to hit up..
(4)
Amanda Y.
This place really is "meh". I like BJ's, especially the ones in San Mateo and Cupertino, but this location is terrible! I decided to come here with a group of my friends for my birthday, and I really wish I didn't. The waiters/waitresses aren't very attentive to customers' needs. My friends and I felt so ignored practically the whole night and our waitress hardly ever came back to ask if we needed anything. We pretty much had to flag her down every time we needed something. Our food came out at really random times too. I think a friend of mine waited 20 minutes after everyone else got their food and it was only a burger. I would suggest getting a reservation at least a week in advanced if you want to eat here without waiting 45+ minutes. It is packed at almost all hours of the day, except if you come in during the weird times like 4-5 in the evening. I think the waiters and waitresses have a lot of growing to do in their profession and I probably won't come back to this location for at least 6 months. Maybe everyone will have their act down by then. I think coming here for a quick drink would be everyone's best bet.
(2)
Chi L.
Ok, when I first saw BJ Brewery is about to open in Newark, I am excited and happy. But I also worry that a lot of time, even with CHAIN restaurant, the fremont version(or newark version) is the worst compared to other location. When this BJ first open, the shrimp pasta dish I got , is not that good, the pasta is not even 100% cooked(very hard). Now, I went back for second time, after a few months later, food seem to be better. Actually this is one of the good chain restaurant I like. I am glad this location is getting better, but the waiting line could be long even in thursday night, so plan accordingly. The price and portion is pretty good deal in this restaurant. Beer is good. I am still happy that there is BJ in Fremont/Newark area. Since this Fremont area, usually has NOT MUCH RESTAURANTS to choose from. Oh, I forget to say the desert is pretty good.
(3)
Jackie D.
Wait time is forever with food no matter how big your party. i'm not a big fan of chain places but this isn't too bad. they have baked potatoes and i do love me some potatoes. that's what i usually get every time and a side salad. i always feel like a fatass after i'm done but it's kinda worth it....well maybe not the price. i can only vouch for the potatoes and beer. everything else? i think it's just normal chain food. too heavy, too greasy, too plain.
(3)
Loren John B.
So I came into town earlier this weekend to find out this place just opened up recently. I thought this place would take over where the Circuit City or Rasputins used to be. Nope. Its smack dab in the middle of the parking lot. I didn't realize all the cars there were meant for BJ's customers. And the dining area is probably the smallest among the other BJ's I've been to. Yikes. My friend told me that all the other BJs in the Bay (i.e. Foster City and San Jose) that they don't allow you to phone in for reservations, but apparently this place did. Ugh. We needed a table for a party of 8, and the wait would be an hour and a half tops. Double ugh. Mind you this was at 7pm, so since its new I guess it makes sense. I showed up with one of my friends a little early and we chilled at the bar. Fortunately, one big party left their table and we swooped in right away. For the record its open seating at the bar, so we lucked out. Service was extra slow and they got our order wrong... in a good way. One of my buddies ordered the Santa Fe spring rolls and never got it. We asked for waters for everyone and that took half an hour. Our shots of Patron for the entire table took awhile too. If it wasn't for being surrounded by good company, we would have complained more haha. As far as getting out order wrong, we ordered 2 large pizzas, the BJ's favorite (my personal fave) and the Great White. Our pizzas came out to one small and one medium pizza, so instead of getting 8 slices per large pizza, we got 10 pieces with the two smaller pizzas of each flavor. Woot. I'm glad there's a BJ's much closer to my home without having to drive all the way to deep San Jose or across the bridge to Foster City. I haven't had it in awhile so it was nice. I'm just not fond of it being smaller than the other BJ's I've been to and the service needs some work too. They also need to revitalize the rest of that shopping center, especially now that the new Mervyn's is closing. I'll review this again if I end up coming back at a later time. And now i just realized that none of us ordered pizookies. Oh well. Cheerio.
(3)
Nin R.
Love their burgers here. The burger on sourdough roll just kills it. Their spinach artichoke dip is also a great appetizer. I'll give it up to their pizzokie (sp?) though. It's awesome! My friends and I love to order the party size pizzokie. It's about the size of a large pizza. I'd pass on their drinks though. A little over priced. Save yourself some money and goto the liquor store just across the freeway ;)
(4)
Alex V.
I went on a Sunday afternoon and the restaurant was pretty calm. As far as the food I think it's average but not anything out of this world. The service was okay. It's a great place to go with a group since the seating is conducive to groups with a bar. It was a challenge for me because 'm a vegetarian and I don't drink alcohol.
(3)
Denisse L.
Called to see what time happy hour was and the guy hung up on me after saying the hours. I knew this place sucked (speaking of this one specifically) but I would think they'd at least wait til you got in the door to be rude to you.
(2)
Reese S.
This place deserves at least a 3.5 average rating. I mean, 3 is just an average joint. BJ's brews their own beer and sodas. That's not average. That's brilliant. Upon mention of the home-brewed sodas, I decided to try out their Cream Soda. It was delightfully fizzy and sweet, but not too sweet. It had far better cream flavor than that store-bought stuff. I do not drink sodas, but this was good. I ordered the Smoked Turkey Cobb. Very tasty. Let me give you then run down: layers of smoked turkey adorned by lettuce, tomato, cheese, applewood bacon, avocado, and Dijon mayonnaise sit atop a toasted, garlic and cheese French roll. The roll was the best part of the sandwich, and the sole purpose for my ordering it. It was crispy and crunchy as any good toasted roll should be; the garlic and cheese sent me to another realm of Bread Heaven. I love me some bread, and this roll was packed with flavor. This is not just some run-of-the-mill plain jane sandwich bread. This stuff rocks. The bacon added a nice smokey flavor that paired well with the smoke of the turkey. The Dijon mayonnaise added flare and a creaminess to balance the crunch. As any sensible person should do when eating at BJ's, I ordered the Pizookie. Think of the warmest, gooiest, chunkiest cookie, then think of cold, creamy ice cream...that is the Pizookie. But what differentiates this dessert from the normal cookie and ice cream crap served everywhere else is its cooking method. The dough is placed in a thin metal dish, and baked like a small pizza. Then the ice cream is dolloped on top, melting constantly into a river of creamy delight. The options are many: chocolate chunk, peanut butter, oatmeal raisin walnut, and macadamia nut. All the best cookies. Vanilla bean ice cream is the only one offered for the normal Pizookie. I ordered the chocolate chunk (had to go with the classic). Phenomenal. The best thing of the night. It was so warm and so gooey with large chocolate chunks that just oozed and melded with the creamy ice cream. And vanilla bean was a great flavor selection on BJ's part. It has a distinct flavor, and pairs well with a fresh cookie. I felt like Santa, but on a planet where the cookies aren't stale after sitting there all night, but rather cookied while I was coming down the chimney; and instead of boring milk, I was given the best thing ever created: ice cream. The place is very loud, the service is not very good, and it is darker than Mordor (hence my lack of food pictures). Come for the Pizookie.
(4)
Steve T.
this place is nice, like a pf changs or whatever restaurant. we came impromptu to watch the packers/saints game. and got on the waiting list for a table. while waiting some guy came around and gave out complimentary pizza slices. what a nice guy. the waitress was quite a friendly person anyways the pizza was good, the strawberry mojito was good. and the pizookie is always good.
(4)
Tom Y.
I have to say I m not going to go back for the food again on my own accord, its overpriced and bland. Their own brand beers are not bad but nothing to write home about (I am a beer snob) but they have a selection of imported beers that is incredible european beers that are hard to find, for the first time in draft form I have seen in the bay area in such variety.
(4)
Annie S.
Perfect and not too pricey moderately expensive looking restaurant. This is the perfect place to have a get-together with friends and/or family. The staff's very friendly but the wait was almost always long whenever I went. Their Field of Greens Salad is off the hook! I love salads that have that kick of mandarin oranges in it. It gives it such an astounding flavor. The portion is huge and I always have to pack up the rest to-go. I've also tried a few of their alcoholic beverages. I don't remember the name of it but it was coffee or espresso flavored and the first time I had it, it wasn't too sweet and the chocolate drizzle around the glass complimented the alcohol splendidly. The second time I had it, though, it was too bitter and didn't mix well with whatever main course I had ordered. Their Strawberry Splash is really good, too, except for the fact it had a plentiful of strawberry seeds at the bottom of the glass. Most of my male friends who come here order their deep dish pizzas a lot and I don't blame them because they are so good and SO FILLING. I love pasta, so the first few times I went there, I had to try them. Their Scampi Pasta's shrimp was delicious, but I can't say the same for the pasta. There was just too much pasta and too little of everything else. That goes the same for their Spaghetti w/ Meat Sauce. Everyone who's going to try Bj's for the first time have got to order their famous Pizookies. They offer you a handful of different flavors to create your own Pizookie masterpiece. I recommend their white chocolate macadamia nut and the classic chocolate chip. Who knew a pan filled diabetes platter could not only taste so good but worth the guilt as well?
(4)
Henry S.
Came here last night (Thursday night) around 9:45pm and there was still at 20 minute wait! Yes I know its only the 3rd day they were open but they are still working out their kinks. First the bad....I over heard the table next to us complaining to the manager that they have been waiting over 2 hours for their food. People who were seated after them got their food, ate and had already left. The lady was soo pissed (I wouldn't blame her either) but the manager comped their entire meal. Service was a little slow but that's expected when a new restaurant opens. Our table ordered the large sampler plate. It was good but the spinach artichoke dip was not cooked all they way through. It was COLD in the middle. We told the waitress and she brought us another one. She was slightly slow on keeping our drinks filled but I'm going to give this place the benefit of the doubt. We all ordered their deep dish pizza. All of them came out hot and really good. No complaints on the food. OK the most exciting thing for me about this place was the BIG ASS TV right above the bar. You can see it from just about every booth in the place. The GSW game was on so there was tons of fans yelling and cheering. Great location also....right off the Mowry exit off 880 across the street from New Park. As our Governor would say...I'll Be Back!
(4)
J. C.
I loved the BJs in Cupertino. This BJs is... pretty much the same thing. And now that BJs is here, I can confidently say BJs has the second best pizza in the Fremont/Newark area. The number one would be Mission Pizza. But BJ's deep dish pizza is a very close second and its atmosphere is superior to Mission Pizza's (big TVs, sports, brewery included, and rowdy young crowd.) As for the pizza, the crunch and bread in that deep dish is certainly a guilty pleasure and probably very fattening. But man, what else do you expect? Wash it down with a pint of their seasonal brew! Of course, having TWO HAPPY HOURS in one day is awesome. They have a happy hour from 5-7pm on weekdays and another one from 10pm to closing on Sunday-Thursday. Go then, and the quality-to-price ratio totally fits the bill and is well worth it. Watch out for the crowds though! For a shorter wait, try to grab a seat at the bar on front of the mega-screen and enjoy the rowdy atmosphere.
(4)
Connie B.
Went with co-workers about 11 of us. We were one of the first to be there but those that came in after us were served before us. Their computer system went down and it took forever to get our orders. Half the table was done eating before the rest of us got our food. Horrible! Service was spotty and not very good. Asked for water, never got it. My chicken fettuccine was not cooked all the way and was dry and not good at all. When I told the waitress she didn't even ask if I wanted something else, oh so sorry was all I got. Won't be going there again and I suggest u don't either...don't waste your money!
(1)
Gerald D.
When this place first opened, it was soooooo busy for the first few months. Now, it has leveled off. My first visit to this place and luckily, it wasn't busy when we arrived at about 5:30p. We were seated promptly. We had Cory as our server. He's half Asian, half Caucasian. He's real humble. We ordered a Bruschetta to start off with. The bread was toasted with Parmesan cheese and the tomato salsa was served on the side. Tasty. My mom ordered the Angel Hair Toscana. Although there's no kind of meat in this dish, the flavor is bursting in every bite! Then we split a large BJ's Favorite Deep-Dish pizza. The Italian sausage is off the hook. It was a bit strange that my mom and my sister complained that the pizza crust wasn't cook though. The complained that it is too doughy. They say the crust at Pizzeria Uno's is better, which I agree upon, but I don't have any complaints about the crust. The interior has a nice contemporary look on the inside. They have HD screens along the walls. However, there are some mirrors that are hanged on the wall that seems out of place... I would definitely come back here and try their other items on the menu.
(4)
Radha X.
Went here for the first time. Liked the atmostphere...casual, but not too rowdy. Their drink menu is extensive and i liked their "beer sampler" even though I didn't like half of the beer. Food was ok. I got the jambalaya...but it was more like stir fry. And my boyfriend got one of their deep dish pizzas, and that was only ok too. Overall I got the impression of a wanna be cheese cake factory. Or many more like an Elephant bar. One thing I liked was they had a detailed "nutrition" index for everything on their menu. Not that I changed my mind on my entree choice ;-)
(3)
Thuong L.
Love Pizookieeee
(4)
erica G.
Ok, I totally love this place. Great food. I'm especially a fan of the broccoli cheddar soup. I really like the decor as well. My man and I have been here a few times. They have tons of great options for different types of dishes. There's everything from soup and salad to burgers, to pizza. The drinks are always great. My Cosmo or Sex on the Beach are never weak. My boyfriend is super picky about drinks (having been a bar tender and all) and he raved about his Long Island. My only complaint is that you can't make reservations for parties under 10 people. And if you don't have reservations, sometimes the wait can be as long as an hour and a half. If you do decide to go with a group smaller than 10, call ahead. But the wait will still be 30 min.
(4)
Athens r.
I just wanted to see the bar, really. Good place to try next time. yes the trip was justifiable. Didnt really come here for food, but since its my first, thered be next time to review this place. Id definitely be writing an update. I didnt get to ask and sit if they had a happy hour, but which place like this doesnt? For the dine in sitting-- Elephant bar was better for me, seems like its crowded and congested on the floor and something somehow feels the floor was dug low. Good place to chill.
(3)
Sophia N.
I'm surprised to see that this place has some really high reviews. I think it's only an alright spot. The lunch specials for food is definitely a great deal and the tvs while sitting at the bar makes it a good place to catch an afternoon game, but I don't think the food is especially great. I recently have found that the french dip is very yummy and I prefer their flatbread pizzas over their normal pizzas because the regular ones come with way too much dough. Their beers are good, but their mixed drinks always come out weak. I think most people come for the ambiance more than anything. Eh, I don't hate it, but wouldn't be sad if they closed down.
(3)
Alexandra G.
2 for 20 deal what a steal. Soup or a salad ANY medium sized pizza and a pizookie. Left very full and satisfied and no they did not skimp on quality either.
(4)
Vera T.
I agree with the other reviewers, it's a long wait for actual seating. Last Wednesday, a table for 6 at 5pm was 1 hour and 45min. So instead of waiting to get seated tonight, we went straight to the bar area (first come first serve open seating). We waited no more then 10 mins for a table to open up. The service was decent and the Mediterranean Pizza was really good.
(3)
Tammy R.
Horrible horrible customer service. Management needs to change. Reservation at 7:30, were not seated till 8:15, managers reason was that our tables were given to other parties "on accident." What's the point of making a reservation if you ask me! Oh, and a person from my party did not recieve their food until after EVERYONE was already finished eating. Very dissatisfied with our visit, and trust me, we will not be visiting this BJ's anytime soon. I do not recommend this BJ's to anyone.
(1)
Laura G.
The first time I had BJ's was in Maui. It was so good we ate it three times in one week! So, when I saw there would be a new one in Newark, I was elated! Having worked in the industry during college, I knew the grand opening would be crazy and full of kinks. To avoid the madness, we decided to order take-out. You can actually order online, but I chose to call it in, just to be sure I got exactly what I wanted. I ordered a large sausage and cheese deep dish pizza (uncut, because it stays hotter). The girl on the phone answered right away and was very nice. She told me the order would take only 10 minutes. I thought to myself, "What? A deep dish in 10 minutes?" When I arrived, I thought I would be able to park in the "take out" parking. The policy is that if you do, they will come to you and bring our food. Well, that didn't happen. The parking lot is a mess and the "take out" spots were full. I had to circle three times before I found a parking spot. Grrr...hopefully this will change soon! Take out has its own entrance with a hostess at the front to greet you. The place inside is nice. It's about time Newark has something a little more hip than Swiss Park! When I arrived, I was helped right away and my pizza was ready and waiting. I opened the pizza to make sure the order was correct. What I saw inside was nothing like the BJ's I remember in Maui. Having a husband from Chicago, I have become very particular about my pizza. Real Chicago pizza has thick dough, sauce, toppings and then the cheese on top. This pizza looked like doughy foccaccia with no sauce, a little cheese and then some sausage on top. (BJ's used to claim it was Chicago pizza...is it no more?) I immediately asked for extra sauce and was pleasantly accomadated. When I arrived home and opened it up for my husband, he turned up is nose. We wondered if it was microwaved or pre-made, as it was ready in only ten minutes????? Anywho, we were hungry, so we ate it. I dipped my bites in the extra sauce and it was actually fabulous! I guess that is the key! It's not as good as the pizza I had in paradise, but it certainly is one of the better ones in the local area. I think we will do a dine in experience in a few weeks after they have a chance to get the kinks out. :)
(3)
Andrea C.
I've been here plenty of times since it opened, including one time before it opened for free food!! :D, and i've had good experiences so far. haven't seemed to have any problems with the hosts/servers yet, so i can't complain about that. i loveeeee the food here. the pizza is hella good.. another thing i like to order is the parmesan crusted chicken (yum!).. the appetizers that i've tried are good, too. i think of all the times i've been here, i haven't had anything i didn't like. i dont think you can go wrong with the food here.
(4)
Elvira G.
All the food that I've had here is amazing. Some of the drinks are not that great but if you don't like it they'll let you try something else...the atmosphere is a lot of fun. I came here for the world series and it was a blast. Go here if you want to have a good time watching a good game. Or just want to go with good company... Ps. Try the pazooki...
(4)
Allen Y.
Sheesh, we got a lot of tough customers out here. Judging from the review trends, my critique will possibly be the handful of 5 stars the Newark BJs will get. Well anyways I had a great experience coming here. This BJs has a unique set up which is different from the other BJs I went to, which were Foster City, and Tanforan. It has like a main floor which has easy access to view the the multi-sport screens at the bar, and the flat screens surrounding the floor. From where I was sitting it almost felt like a theater. In attention to food, the pizza is awesome. I'm a pizza lover, and I have to say BJs pizza is my number one favorite as of now. I don't care what people say but BJs is better than Pizza Chicago. The dough has smooth consistency, the pizza toppings are premium grade, and the crust is soft and crispy. Yum. As for service, our waitress was friendly, and nice. She was attentive, and quick in responding to our requests. I think people should give new opening businesses a break. People have such high expectations for new businesses thinking they'll pamper them with 5 star treatment. It is like expecting the first generation iphone to not have no defects when you clearly know that first systems launches always have some sort of problems.(terrible tangent) lol. But anyways chill guys, don't beat them down, but give the manager some feedback if there is such a big issue. (possibly they'll give you a free meal on next visit). I'm sure within a month or so the workers' service will be more efficient. Yeah the parking was difficult to find considering that Mervyns is closing and having a blowout sale during the holiday season, but the chaos should be expected. Wait till Mervyns closes, then parking will be no problem. I recommend this particular BJs location, but it should be noted that any BJs restaurants has great food. But try it for yourself and don't take my word for it. Bon appetit ^_^
(5)
Neil R.
Dude this is a pretty sick place to hang out, grad a bite to eat and drink. Watch some cool shit on TV. And they have quite the selection. Great energy and ambiance. Their menu just looks delicious. I've tried some of their pizzas, salads, other chicken pasta and or otherwise dishes and damn it... its pure sex. I haven't yet picked something I didn't like. Always a hit. You see... I don't like trying new dishes cause at most places they disappoint. So to avoid that... I play it safe. But at BJ's... I know I will be OK with trying something new. I am not a beer drinker and this place does brew their own mix... so I usually get their root-beer and again - a hit. I love it. PLUS: Food, taste, speed and accuracy of service, parking, accessibility, things to do around the area, the decor and ENERGY of the place, and the staff! MINUS: Sometimes there's a bit of a wait... but worth it. OVERALL: Once you get seated, you'll have a blast. Enjoy!
(4)
Henry Y.
I think i would have been a great waiter/host staff here... too bad i applied too late... they are always awfully busy. we had a strange waitress tonight... i wasn't sure if she was being sarcastic, or demeaning mmm
(3)
Max N.
Good place, hard to get a spot sometimes when it is busy, but the food/beer is good, and the restaurant is new and pretty clean. Their pizza is awesome although fairly pricy. Good alternative to Gordon Biersh. Taking the rating down 1 star due to experience on 4/3/09. Called ahead at 10.30pm asked if they were busy, they told me no, come on down... once there i had to wait 30 min for a table, and got a stunned look at the counter when I asked if a wait is their definition of not being busy. Person that sat us down was kinda rude about IDs claimed that we didn't look 21 wtf... Then they gave us our $5 bill back claiming their machine didn't work with it?!?! Seriously wtf... Pizza was still good, and beer was good also. place was clean as always.
(3)
Samuel M.
This is a decent place to grab a drink after work in the Tri-City. Not quite as good as some of the "dive" bars or breweries in Pleasanton, but they do have a good selection of beers on tap. Be prepared to wait anywhere from 30 mins to an hour for dinner after 7 PM.
(3)
Joanne H.
see, i'd never thought i'd do it.. to give Bj's higher than a one star... or even set foot into one ever again! BUT it was either this place of Elephant Bar and i could swear i'd give them both the same bad ratings. Since i havent step foot into here for about 5 years now, I thought they might have improved while Elephant Bar just went down the drain. Well.. they did good. BUFFALO WINGS : crispy SPINACH ARTICHOKE DEEP DISH PIZZA: good OREO PIZOOKIE: oh em gee. So good. even from my last bad experience from BJ's, i told myself i'd only go back for this... and yes it's still so worth it. at end of the night, i had to take off my belt to breathe. KILLED THE PIZOOKIE! murdered it. yummmmm
(4)
Amie R.
The food deserves 4 stars but the customer service receives 1 star. They are very slow. Call ahead only takes 20 minutes off your wait. Even if you call in 30 minutes ahead of time. If you want to go to a BJ's with good food and service, head to Cupertino
(1)
Daniel M.
Came here tonight for a drink and a Pizookie. Strolled in with four friends around 9 pm. Packed. No seating available at the bar. Maybe b/c of the NHL & NBA Playoffs. We stood around for about 10-15 min before a table cleared out. The waiter we got was super friendly. We tried to order the Pumpkin Ale (which was on the menu and the light on at the tap), but it wasn't available. We tried ordering another "Seasonal" that was on our menus, but that wasn't available as well. The waiter informed us of a third seasonal....but told us it was unavailable when we tried to order that. So...after about five minutes of trying to figure out what was available and what was not with the waiter, we settled on a pitcher of Heff....and three Pizookies. Beer and Pizookies...not a good combo. But that was our bad. Seasonal Beers on the menu, but not available....not a good look. Oh yeah, for those Rice Rocket drivers that want to check this place out, I suggest you take your other NON-lowered car here. The road to the parking lot of this place is terrible...and you will definitely scrape the bottom of your car. Just lookin' out...
(2)
Ann L.
So I've been here a few times and I'll just say it's a-ok. Service can be ehhh and food is just ehhh as well. The fist time I came here, just shortly after they opened, I ordered their pot roast sandwich, which came out without mashed potatoes on it. So when I asked the waiter if that was a mistake, he was like, "Oh this doesn't come with it..." but as he finished the sentence, the cook came out with a freshly made plate with mashed potatoes on it and said "I'm sorry, I sent this out to you with no mashed potatoes." Whoops. Also once we ordered the mozzarella sticks and the texture of it was downright off. Everyone there loves their bbq chicken pizza so we decided to try it once. The deep dish was a little too "undone" tasting and all you could taste on it was the bbq sauce. Their jambalaya is one of the better tasting meals I've had. And lastly I've had their California Grilled Chicken sandwich, which, well, lacked flavor as well. Hm. The ultimate does like their pizookies... they do have a great selection of beers, the bf likes their stouts and I like their seasonal pumpkin ale and their hefs. The wait here is a joke, but one good thing is that they do have "call ahead" seating. When you're on your way, give them a call to have your name put on the wait list. And the parking lot... wow, it needs to be repaved.
(3)
Jess O.
I like the little bites menu. Although they are still a little over priced.
(3)
Paulo M.
Awesome beer. My favorite is a toss up between the nutty brewnette and the piranha, plenty of hops for your taste buds. Their happy hour is great as personal pizzas are half price.
(4)
Starla L.
I give 5-stars for their deep dish pizza. I had heard it was good, but I didn't think it would live up to all the hype. I'm not a big fan of deep dish pizzas like the ones from Zachary's in Berkeley, so I didn't think I'd like this one. But the crust was crispy, dough not too doughy, and plentiful toppings. Service is another story. It's practically non-existent. I've been here twice so far, and both times the server did not bring us utensils/napkins until after the food arrived, and after we had to flag them down just to ask. They don't make themselves available if we need anything (like ordering our food or getting the check). After the food is served they disappear...until it's time for the bill. Then they're super friendly. A little too late. The wait is long on weekends. They don't take reservations, but you can call ahead and tell them you're on your way and they'll put your name down so your wait time is minimized by the time you get there.
(3)
Danielle O.
Love to come here with friends. They have a nice beer selection as well as food. The parking is kinda crappy. The waiting is a bit long but its only because its sooo pack. The food especially the PIZZOKIE is amazing.
(4)
Lee T.
I went here for my birthday back in May. I ordered a rack of babyback ribs, a baked potato, and some other small items that I don't really remember. I do remember though that everything I ordered tasted great, minus the BBQ sauce that came with the ribs. But that's no big deal. The waiters/waitresses were very upbeat and interactive. I liked that.
(4)
Jessica E.
So I went here last night on a d-a-t-e... I've heard so many good things about this place from my besticle so i was excited when my d-a-t-e said we were going there. This place was crackalackin lol The wait was an hour, but we didn't mind. It was friday with no reservations OF Course its a wait. BAM our buzzer goes off, we sit down, and here comes the waiter. So we got buffalo wings as the appetizer, & I ordered a caesar salad and a chilli stuffed baked potatoe. OMFG Their food is so delicious. I think I enjoyed the food more than my d-a-t-e. I'll be going back wait a minute did I forget to mention their Cream Soda? Yeah I did that was to die for!!!! They brew their own beer, cream soda, and root beer. If I wasn't laying off beer and alcohol for a few months I'd tell you how good their adult drinks were. Oh well. Me loves this place.
(5)
Mike W.
Food good, but by my book, a brewery needs to be about the beer. The first time, I had their stout and a Marin IPA. Decent stuff. Wish they had a bigger selection but workable. The second time, my black and tan was a failure. That's a huge no-no in my book. The third time, it was a 45 minute wait at 8:30pm on a Fri night. Errr, pass. I'm a temperamental drinker. There's better, even in Fremont.
(2)
Lori D.
*drool... Pizookie...* For a chain restaurant, this place is spot-on. There is quite a bit of variety on the menu, pretty delicious choices for beer, and... oh yes... it even pleased my ever-so-picky father! Despite the crowded parking lot, we got seated in less than 10 minutes. I have had their Great White deep dish pizza before at the Oakridge Mall location (and VERY impressed, best one around for miles (Pizza Chicago is the only one which exceeds), so I convinced my father to get BJ''s Favorite. My mom got the Santa Fe salad. I got a California Grilled Chicken sandwich. To drink, I had a homemade Cream Soda (no corn syrup!) and wow, you can taste all the flavors to it. Pops got the Taster, which gives you 5oz. portions of each of their 7 beers. My favorite of their beers is the blonde, red, and brewnette (funny how my faves were the hair colored ones!). It's rare at times with my family but we all LOVED EVERYTHING! My sandwich was filling, flavorful, and oh so cheesy! And I liked how they have an option of the type of fries (wedges or crispy thin), those wedges were tasty. I was even munching my mom's salad with her, since she was raving about it the whole time (she saw someone else having it at a table before we sat down, she asked what the lady ordered). And that pizza filled and satisfied my finicky father; plus he had leftovers for tomorrow's Super Bowl Sunday. Then last but not least, we HAD to get a Pizookie! All my friends from SoCal were raving about them to me so I had to give in. We shared this new one, double chocolate cookie in the tin with two scoops of double chocolate ice cream on top, with a Ghiradelli square as garnish. That was simply unforgettable... I highly recommend it to anyone and to even make room at the end of your meal for it (if you're a chocolate fan, like my family is). I have no complaints about the service, they seemed a bit busy at times, but that's because so many people were there! I'm so happy they built one in Newark near Newpark Mall (instead of a Friday's!) I'll definitely be going back and spreading the goodness to all my Fremont friends. I'd also like to try more of their specialty drinks sometime too.
(5)
Paul C.
Came here in January 2009 a couple of months after this location was opened. The service was mediocre at best and really slow. We were there in the early evening (around 5pm) so it was not too crowded. Our server was really slow at getting drinks and bringing our food. When we were first seated, the booth was still dirty as there was a fork on the seat and a dirty napkin. Next, there was no silverware set on the table which we had to ask for. It took 10 minutes to get 2 beers and some water. An order for sliders took 40 minutes to get out and by that time, most of us were done eating. The server said he would come back to refill our drinks but never did so we had to ask another server. The only thing I can give them props on was dropping off the pizookie before the ice cream melted. Anyway, service here is terrible, so you're better off going to the BJ's in Cupertino. I've been there many times and the service is much better and faster if you don't mind the drive.
(2)
Nana T.
service just ok!!
(3)
reggie c.
Meh wife and I went here on a Sunday Night when there was a football game on. Place was packed to the gills with an hour wait, so we asked for a seat at the bar. Food was pretty good. I had a big plate of Jambalaya that had some good flavors going on shrimp wasn't rubbery and had lots of andoullie. The IPA was decent, but nowhere near the old Brewpup on the Green. It's a sportsbar that has above average superbowl fare.
(3)
Kay F.
Perfect for muchies!!! I live nearby and I always, ALWAYS, call in and order the spicy avocado rolls, calamari (sometimes it is so-so, but still a must, with the 2 ranches and 1 marinara), clam chowder in bowls, and the half oreo-half cc cookies w/oreo whipped cream and ice cream and in less than 15 minutes it's ready for pickup. Eaten in the restaurant a couple times... prefer to toke and choke in the comfort of my own home though :) minus all the people that flock here... every single night. Its what fills up the parking spaces of the old staples/petsmart/kidsrus (now demolished) slash old rasputin, home furnishings, circuit city, dollar tree, and the abandoned mervyn's spaces. Good business. In the same "plaza" there's a 76 with really nice clerks, open 24hrs. We order here very often!
(5)
Heni K.
Love to start with in house margarita & beer with food.. long waiting every time i go but worth it though!!!
(5)
Eddy G.
Good Food , tasty beers great service.. Only complaint is the guest. Alot of fake sports fans and young first time binge drinkers . You know the people that scream and yell for a certain team, but have no clue who and what any of the players names and the young college students that spend all their money on beer, but not enough to tip. Yeah those kind of people. Other than that. Its a great place to hangout with your friends and co-workers , when its not super busy!! 4stars
(4)
Jody R.
Friendly servers. Good food. Good beer. A's and Giants games.
(4)
notre d.
Not bad for Newark/Fremont area and pretty crowded during dinner time, even during weekdays. Be prepared to be patient to get a seat for dinner. Their handcrafted brews are not bad - I really love the 7 glass sampler. A good way to try out their brews. I haven't really had a bad meal their yet. The pizzas are decent with my favorite so far the 2 chicken sandwiches.
(4)
Tim C.
Great pizza, beer, and pizookies. Long waits though. Even calling ahead to put your name on the waitlist does not help much. BJ's favorite, BJ's red, and any type of pizookie? Heaven. And diabeeetttusss.
(4)
Tara A.
We come to BJ's for Sunday Funday... I have to say I have a slight addiction to Bloody Mary's on a Sunday afternoon. But not just any Bloody Mary... the bartender John makes THE BEST BLOODY MARY IN THE WORLD!!! It's spicy, it's shaken to perfection, the amount of ice is perfect. And on that little stick he puts a beautiful celery stalk, green beans, a pepper and a few olives, don't forget the lime. He even rims the glass with salt and pepper. I'm telling you this man is the Bloody Mary MASTER!! Thank you John for letting me enjoy those Sunday afternoons, is there any way to get a fixed schedule just for Bloody Mary making? The food is awesome too!! Always get a buffalo chicken pizza!! mmmm mmmm good!!!!!!!!!!!!!!!!!!!
(5)
Peggy T.
We were promptly seated. I ordered a Caesar salad and tomato soup. They didn't freak out when I asked for Steak on my Caesar salad but in fact asked how I would like the steak cooked! I asked for nothing to be put into the tomato soup. Most places and even other BJ's seem to struggle with that request and still put croutons,parsley and cheese into it. They nailed it! Crouton,parsley and cheese free! My husband ate Jambalaya, a little too spicy for my palate but he paired it with their Nitwit white wheat beer. He loved it. We were in and out of there in no time. This was a very enjoyable meal. The place had people lined out the door when we were leaving so it obviously has a draw.
(4)
Priscilla S.
Ate here over the weekend with some friends. Although we still had issues and miscommunication from the reservation staff, the actual service during our meal was pretty good and the food wasn't so bad (way better than Fridays). The place was packed because of the Giants game yet it didn't feel cramped inside. I'd go back again but try to avoid calling ahead at all costs cause that itself will give you a bad experience.
(3)
Tyler P.
I hate-love BJ'S. Some of the food is hella good, in a deep fried greasy way. And some of their food is complete and total crap. My biggest complaint with BJ's would have to be their service. Every time I go there I have to ask them to remake the food because it is usually at room temperature or cold. The waiters and waitress seem to be oblivious to what is going on around them or what procedures are when that happens. The appetizers are all pretty good. And they have a 7 beer drink sampler for 10.00 bucks. .. . Which was pretty sweet. Anyways I still end up coming back because they stay open late and they are really close. . . . .
(2)
Miko T.
Tonight I visited the Newark BJ's for the first time. My prior experience was at the location in San Mateo (I think?), but it was for a large group, and all of the pizzas were pre-ordered, so my involvement was very limited. This Newark location visit was mainly a good one. My boyfriend's parents actually got there before we (the boyfriend and I) did. They got there at 5:45 and were told that it was going to be a 30-35 minute wait. We arrived at 6:05 and they had just been seated, so the wait was less than expected, especially for a Friday night. After getting seated and receiving waters all around, we ordered the BJ's Best (?), general appetizer plate. It had cheese sticks, avacado egg rolls, santa fe rolls (didn't try this), and spinach-artichoke dip. The spinach-artichoke dip was amazing and nice and warm, and served with tortilla chips. Cheese sticks were standard, and the avacado egg rolls were fine. The main negative here was that it took a long time for drinks other than water and fountain soda to be brought to the table. It was like waiting for food, but it was just a drink. I mean, how long can it take, really? I ordered fish and chips, with skinny fries. It was good, fresh, though the fries were not hot. In fact, they were a little too close to bla-room temperature. But the fish was definitely just out of the fryer. Boyfriend ordered pizza. The medium was pretty large, definitely a lot for just one person. He ate half of it, and took the rest home for leftovers. He ordered the BJ's favorite pizza (looked good). Salads that can be ordered with a meal are an additional $2.95. Be aware though, that as a side salad is pretty big. Probably served on a plate about 6 inches in diameter. I would skip on a side salad if you plan on ordering dessert. For dessert we ordered a pazookie, I think the oreo one. The oreo part of it was this little cream on top, otherwise it was a chocolate cookie. So I had heard a lot of hype about this pazookie thing, and understood it as just a cookie with ice cream. However, the cookie is almost like a brownie, fresh out of the oven, and still has that doughy texture. Combined with the ice cream, it's way more than just a cookie, and DEFINITELY worth getting. So skip on salad and little extras, and save room for dessert. Other little tid bits...the noise in this place is pretty intense, and it's probably not the best place for nice quiet, intimate conversation. Another slight negative is that there are servers and then waiters for each table, so it's a bit confusing trying to get something. Because you can't ask the person who brings the beer for another drink--you'd have to ask your server for that. I just don't think that system is the most effective or convenient for either the guests or the employees. Prices are moderately fair, and the menu is extensive. Choices range from salads, potatoes, soup, sandwiches, burgers, pizza, pasta, and more. Reservations are only accepted for groups of ten or more, and from what I've heard, the wait can be quite long, depending on when you go. I think we just got lucky tonight. Overall, good place. Would go again. Skip salad/sides/appetizers. Save room for dessert. :)
(4)
kira s.
The service here is HORRIBLE. They must only hire apathetic absentminded people. Every time I've been here, I've had a different waiter/waitress, and I can't think of a single nice thing to say about any of them. There is ALWAYS at least one order messed up at our table, which is amazing since they don't even involve any substitutions - which means they just don't know how to prepare the stuff on their menu?? And the waiter/waitress has never cared - "oh you didn't order this? are you sure?" SERIOUSLY? We've had our entrees come out before the salads - we actually had to remind the waiter TWICE about our missing salads - first when he brought the entrees, and again while we were ordering dessert - didn't see him at all between that, we ended up walking up to the bar to replenish our drinks. I've been brought pizookies with cold cookies and half melted ice cream multiple times, and one night our check came with charges for things we didn't even order! Last night, we ordered drinks that the waiter had to come back and confirm THREE times - what the heck were you writing down?? I don't know why I have continued to give this place so many chances. After last night, I probably won't again. There are plenty of places that have better food, and I will just bake my own "pizookie" the next time I feel like having one. It's just not worth all the hassle of trying to flag down someone to fix things that shouldn't even be messed up.
(1)
Derya A.
I love the food and desserts here. Everything I've ordered, from the Cajun pasta, pizzas have been great. The Pizookies are amazing and are a must-have. I say only four stars because the wait is always super long. Sometimes they estimate it to be way longer than it is (ie. 40 minutes instead of 10 minutes) which I guess is better than it being longer than what the wait really is but it's just annoying.
(4)
brett m.
Good but expensive
(3)
Stefano S.
Comon guys. This food is garbage. It's one level above the food court. Go to lucky's, buy some food, go to BevMo, get some beer, and stay out of this shithole. The parking lot is NOTORIOUS for having cars get vandalized and stolen. It's sitting in an urban wasteland of an empty strip mall (pretty much what Fremont/Newark is) Stay far, far away.
(1)
Allie H.
LOVE this place. They have gluten free pizza AND gf pazookie! The service is friendly and quick. We've been several times and our servers have always been courteous and attentive. The food has never disappointed in quality or quantity!
(5)
Brian F.
I think everyone know what to expect when going to BJs, large portions and a large menu. Its not as large of a menu as Cheesecake Factory, but its large enough. Service was good and the place was clean as expected.
(4)
Ace W.
Service is okay. But the red velvet pizookie is a must try. Be careful, floors in the bar area are pretty slippery.
(3)
Christian F.
BJ's was one of the first breweries that I went to and it's always had a special place in my beer heart. The beers are fantastic, all of them. From the hefeweizens to the stouts. The artichoke heart dip is great along with the wings. The deep dish pizza has almost been a tradition for me and my friends. Lastly there's the famous pizookie. That combination of hot and cold in a single bite is something that needs to be experienced. The service is great. On the few times that there has been a problem, the server was always quick to address it (always resulting in our benefit). It can get pretty crazy busy at times and there can be long waits and you might have to wait a bit for your food, but it's generally within the limits of being understandable considering how busy it gets. Come here with friends for a good time and be sure to try the pizookie!
(4)
Rachelle R.
I took away two stars due to my experience last night. Good 'ol tuesday night...a girlfriend and i make our way to grab a beer(PM Porter, it's my favorite right now) and the bartender tells me that they are OUT of ALL but one of their HOUSE brewed beers! It was such a bummer. It's like going to Baskin Robin's to enjoy the options of 31 flavors and they tell you they are out of vanilla, chocolate, strawberry and chocolate chip??!! I asked the bartender if he could suggest a similar type beer and he pretty much offered me a Guiness. ew. I could go to Safeway and buy a can. No thank you sir. Here's a tip: Beer comes in on Wednesday's, Tuesday is the WORST day to go. If i would have known ahead of time, i would have just went to Mission Pizza off Washington Blvd. what i love about BJ's in Newark: 1. PM Porter is a MUST 2. Awesome Pizza...seriously, there is a reason why the pizza is pricey. You get what you pay for. 3. Location Location Location 4. approx. 46 beers on tap 5. the bar television is awesome for Warrior games 6. PAZOOKIE!!!
(3)
Erik D.
Gotta try their seasonal beers!
(5)
Julia G.
We were passing through and wanted to watch the Stanley Cup. BJ's was suggested as a sports bar we could go to. What is it about BJ's that makes people line up for 40 minutes? The food was very Cheesecake Factory - huge portions and huge calories. My chicken fresca salad was OK. The grilled chicken had a powdery texture on the outside. Not enough arugula and the vegetables were barely cooked. It came after 45minutes. What were they doing? I think they do their pizza best but the portions are so huge it's impossible to order. The American burger came with toast instead of a bun.??? I guess there's just nothing else in Fremont. So we ate a so so meal in a PACKED restaurant and watched our team lose. Oh, the service is excellent though.
(2)
Stanley C.
BJ'S RESTAURANT & BREWHOUSE It's always a great experience at BJ's - friendly staff, large menu, sports TVs, and an all-around friendly/fun atmosphere. It is one of the better sports bar restaurants around. Their deep-dish pizza is pretty good, and is big enough to feed an army. Lots of choices of home-brewed beer, and best of all, the infamous Pizookie - ice cream over a large 6-inch baked cookie (chocolate chip, oreo, macadamia nut, etc.) The best deal at BJ's is the 2 for $20 value meal that they offer: 1 Medium Pizza (we got half Southwestern and half Sweet Pig aka Hawaiian), 2 small salads which were huge, and 1 Pizookie of our choice! Tastes great and good for the money!!! BJ's is a great place for large dinner groups, although the wait can be quite long. Come early to get faster seating, although you can sit at the bar on a first-come-first setting. Great appetizers also! Can't wait to go back and watch some sports!
(4)
Cee B.
The BJ's in Cupertino, which is the ORIGINAL BJ's is by far BETTER than this one. The food and service is better at BJ's in CUPERTINO. I've had lunch at BJ's in Newark/Fremont twice and they also catered a lunch for my company, which was not very good. The pizza's were just not that good and the pasta's were extremely skimpy in the pasta trays. We all thought it was kind of crappy to be honest. I've been to the BJ's in Cupertino countless times and NEVER been disappointed. I've also been to the BJ's in San Jose on Blossom Hill, which I should probably do a separate review on. Terrible experience LOL #teamBJ'sCupertino
(2)
Shawn C.
The first time I visited this location it was horrible. The second time, it was not quite as bad. The third time, Bartender Melissa made it all better with quick and perfect service. Subsequently, the service has improved with each visit. Keep the service quality up, and this place will shine. The Beer and food are fine... just keep the service level high. If this place had a brewery on site-- I'd probably rate it a 5 .
(3)
Francine T.
Cobb salad $11.50. Good selection of beer not so much for the wine. Many TVs all sports. Be sure to call ahead for seating otherwise there will be a long wait. The service varies.
(3)
Michelle L.
I have been to BJ's numerous times and have always had a pleasant experience, but this time I called ahead to put my name on the waiting list. They said it would be 20-25 minute wait and by the time I got there we would have a table. We have a 3 month old and this would be perfect. We arrived there in 22 minutes and went up to tell them we had called ahead. The guy behind the counter handed us a pager and said it would be another 20 minutes. I said we called ahead and put our name down and he said yeah well its still going to be a wait. What is the point in calling ahead then? With having the baby we decided to go somewhere else that we could get in then. I'm sorry but the food is great but this place really sucks. If I want BJ's I will visit another location.
(1)
Hans R.
The help was very friendly, manager stopped by to make sure we were happy and the food was good. Just as important in a brewhouse, the beer was good too. Look forward to going back when I'm in town
(4)
Shadi A.
I love this place, service is great, people are friendly and the product is good. Been here a few times and each time left happy
(5)
Tina N.
I've been to other BJ restaurants around the bay; and I loved them all. Now going to one closer to home, will make it more pleasurable and easy to watch sports and have a drink or two. There are screens everywhere, great for Sunday afternoons or Monday nights. The food is amazing, I love their Together At Last (spinach dip/bruchetta mix) appetizer and I am a big fan of their Pizookie dessert! The Calm Chowder is also full of flavor and has a ton of baby clams. Our waitress was new, but I mean they just opened up so I don't blame her for being a little rough on the edges. I am definitely going to be a returning customer.
(4)
Raymond C.
Not bad for a chain which is saying a lot. A lot of chain restaurants have gone downhill and is not a reliable gauge of consistency any more. They have an extensive menu so you will find something to you like.
(4)
Tammy G.
I went here for my bday a couple years ago!! The food was soooo good!! The drinks were great too! it was a great experience!!! Been trying to go back since but haven't had a chance!!! I give this place a 5 all the way!! Just a super fun atmosphere!!!
(5)
Lori L.
came here pretty late at night so it wasn't too busy. - good appetizers - good drinks - good service - fun place.
(3)
beck l.
I'm sorry but I had to down grade by 1 star. Two reasons: 1) The food can be a bit fattening. Lots of extra butter here and there to make the food taste better. Watch out for those extra calories. 2) Not because of any fault of the restaurant, but this place is just too busy. Too many people make me feel nervous.
(4)
Spencer H.
I have had several trips here and each time was a great experience. Give the beer sampler a try. You can do a variety of the beers they have available. Their burgers are delicious and I recommend you ending the meal with their pazookie(giant cookie with ice cream on top) It is so mouth watering. By the way, if you come here for your birthday, you get a free pazookie!
(4)
Insatiable Palate M.
This BJ`s was just way too crowded on Friday night 6-1-12. We called ahead but did not experience the benefits. We waited almost 2 hours with 2 disabled adults, 1 special needs child and 2 small children who eventually fell asleep, it was quite an adventure. So we do get seated and after asking repeatedly for a happy hour menu and saying if we wanted to order happy hour at the bar we could go over individually and order our drinks. WE THEN FIND OUT THERE IS NO HAPPY HOUR ON FRIDAY NIGHTS! My husband orders the cheeseburger pizza as he usually does and when it gets to our table we are disappointed.... where are the toppings? Usually this large pizza is chalked full of toppings. We ate, got a free appetizer to split among the 8 of us and left $140.00 later with an added 17% gratuity of course. Just not a good night at BJ`s! We will back back during the week for lunch when the food and service is much much better.
(1)
Janet E.
I've only been here once, but I loved it! It's just my kind of food. The atmosphere is great, the service was good (I was smart: I went on a week night). There is also a massive television that can be seen from almost all tables in the restaurant, my boyfriend wanted me to mention that. We will definitely be returning.
(5)
Dee L.
Typical American bar-grill food and tasty beer. Good place to get a drink with friends. Also, they have Pizookis (giant freshly-baked cookie and ice cream) of ALL flavors.
(3)
Jennifer n.
You know I am a fan of BJ's pan pizza but the overall experience this time was just disturbing. The wait was only 10 minutes so not too bad but what bugged me was the service. It SUCKED and so was my company that came with me. After 2 hours of in-door rock climbing, I decided to join some climbers that I knew to BJ's. The waitress greeted us with a smile which started off nice and took our drink and our appetizer order. As soon as she left another waitress came by to take our order stating it was her section. Long story short, she walked away not happy. (Shoot! If I knew any better she was not happy for me!) When the pitcher of beer arrived we tasted it and asked for lemon and to my surprise got a remark "That is not how you drink this beer, it is made sweet." My Asian eyes were as big as my caucasian friends! I turned towards her, smiled and said in a firm voice "This beer is too sweet and we would like some lemon please". Waiting.....waiting.....waiting....tick tock....waiting....UGH!. I went to the bar and got a cup of lemons for the table. When the waitress came back with our appetizer, she noticed the lemon and commented with a smile, "I like the beer the way it is". UH HELLO PSYCHO! You are suppose to say sorry for not bringing the lemons and who cares what you like. We are the paying customers!" 1...2....3...4...ok....calm now....on with the review....Our avocado egg rolls were not too bad but it would have been nice to have silver wear or at least napkins. My company was starving so they both ate it without a care. Our pizza came out w/o the pizza server, we still did not have plates and had to request for them. Sorry fokes but I tip accordingly and these guys that I was with, staring at her hooters thought she was the sweetest waitress there was and EVEN complimented her in the end. I hate tipping 30% for shiety arse service! I was so sick I wanted to barf! I was not in the mood to argue w/ these fools so I split the check in 3, paid for my portion and went home. I wish there was a way to review these two guys! They would of gotten minus stars from me! And they want to hang out again...Uh a big NO THANKS! Ok...going to sleep now. I will be happy once again when I wake up. :D Tomorrow is a new day!
(2)
Lauren F.
4 stars... don't get me wrong. i love the food (try the stuffed potato- a baked potato with grilled chicken, broccoli, cheese and sour cream inside) but the line is just crazy every time i come here. it usually doesn't stop me but i find it annoying
(4)
Stevie O.
Went to BJ's with friends after a show. Had the grilled chicken pasta and the chicken was overcooked and dry, but the baked beignet was pretty good. The waitress was fairly attentive. Stays open later than most restaurants which is nice.
(3)
Danny R.
The food is good but the service blows. I've been to the fremont location about 10 or so times and while nobody has ever been out right rude to me, however the staff is very inattentive. The main thing that I notice every time i go here is that I have to wait a minimum of 20 minutes before I'm seated, then i'm seated around empty tables? If there are so many empty tables, why did I have to wait half an hour? I dont know what the logic or methodology with their seating approach but it sucks. Luckily they have good beer on tap to mellow me out and stop me from asking "why the hell was I waiting for 20 minutes?" over and over. This seating scenario has happened to me on 3 different occasions, i dont get it? ALSO; the menu's are always sticky. WTF? who hands out sticky menu's? How about instead of having the host/hostess up front staring at the wall you have him/her sponge down some menu's? sheezzz. Now once you get passed the crappy seating, the disinterested staff, and the sticky cola coated menu's; the food is good eats! The chili burger is slammin and the shoe string fries are a must have. I've gotten the Cobb salad here once before and it was HUGE! So if your feeling brave enough to drudge through the lame staff for a good burger and beer, BJ's is worth it.
(2)
Tim W.
Meh, I've experience better. The place is well decorated went there for the after hours special drinks. We had couple of beers and mini pizza for half off. I requested to get some waters and that never came. Service took a while. I guess it maybe the server we had, poor service!
(2)
Jonathan K.
food 3 stars (will not go into detail here), online ordering:1 star. simply put: DO NOT ORDER ONLINE!!!!!! not only is the online ordering system weird (see twitter.com/jonk/status/… ) but it really does go downhill from there. keep reading for a BJ's blow-by-blow. (ha!) i place an order and it says show up 30 minutes later. i show up. she goes over the order and OOPS she didn't enter an item. meaning i have to wait 15 minutes more while they whip it up (a flatbread pizza). lesson learned: online ordering doesn't actually put in an order -- they have to re-type it into their computer systems. turns out at the end we weren't waiting for this flatbread pizza but the lettuce wraps (which were correctly ordered the first time). and then she brings out the food, all done. at which point i notice shrimp on the lettuce wraps. the bf does not eat seafood. me: "uhh, what is this?" her: "it's the thai shrimp lettuce wraps" me: "umm, we ordered chicken lettuce wraps" (reading it directly off my receipt) her: "uhh, we don't have chicken, just thai shrimp" she pulls out a menu and points to it. i point to the item directly above. another 15 minute wait while they rush out the chicken wraps. i was offered a sundae for my troubles but turned it down because the bf is lactose intolerant. i suggest maybe a pizookie cookie without ice cream, but she goes in and checks and the manager denies her. (and yet somehow she can offer a full-on sundae?). our consolation prize? two cups of strawberry lemonade. gee thanks. on the upside, i now have thai shrimp lettuce wraps for tomorrow's lunch.
(2)
Warren S.
okay food.
(3)
David H.
BJ's get's two stars only because they did a nice job with the decor. Otherwise this place is kind of the pits. A hour wait is standard and the food is mediocre at best (bland is the best decription... and I'm talking about blackened chicken breast). They do have a nice selection of home brews and extensive list of Belgian ales that actually impressed me. If you're not with a big group I'd recommend trying to catch a perch at the bar where the turnover seems quicker. Overall I think this place is best avoided, and instead explore the riches of the many food offerings of the area (particularly from Southern and Southeast Asian). Why waste your life on boring food?
(2)
Phillip T.
Great place. Good Food. Sometimes service is very fast and sometimes it takes forever to get your food. However, the place rocks!
(4)
Rox M.
Despite having to wait for a table (ended up being a booth for a party of two, wtf??), even later in the evening, the chicken pizza was surprisingly deeelicious!! The service was good & aside from the wait, it was actually pleasant to eat at BJ's. Drinks were on the house this time around....
(4)
Sarah S.
I love going to this place with my coworkers and love their signature cocktails. There is wait but it's a good hang out place for friends, family and kids. Their appetizers and platters are enough for 6 people ... it's affordable and a nice place to hang out... if you have more than 10 people and want to go out in dinner time than make sure you call in the noon time to make reservation .. and talk to the mangaer - he or she'll help you out to reserve your seats.
(4)
Lis M.
pizza's-win calzone's-fail sangria-fail pazooki-win burgers-win spinach artichoke dip-win calling in ahead for reservations-win open really late-win
(4)
Simone F.
since i lived in fremont for a while a long time ago and met most of my old time friends from there, it made me "home sick" for a bit when sitting at the bar waiting for an old time friend for a pre-dinner drink and snack. great selections of beer and lots of food to choose from. i dont have a lot of comments on the food since we only ordered the moz sticks for snacks but it was good for what it is. will go back for more beer and trying some other food items from the menu.
(4)
Chich R.
Food is expensive and inconsistent. However, the menu holds a wide variety of different flavors. Pizookie is what keeps me coming back, that desert alone deserves 5 stars!
(3)
Glenda B.
Came in on a Saturday night around 10ish. It wasn't completely busy, but it wasn't slow either. Impressive selection of beers not only on tap but also the bottled-Belgian kind,YUM! Ordered the Oktoberfest and my friend ordered a Chimay red, as well as an appetizer. Service was prompt, and the wait staff was friendly. The wait staff came by several times to check if we wanted anything else....then several more times after that.....and then several more times after that. My friend and I got the hint...it was time to move along. I wasn't sure what to make of the whole experience. It was a little annoying getting interrupted every 10 minutes mid conversation. My friend felt that we were being rushed out of our seats for other customers, but I guess one could take it as them being attentive (even though a little too attentive). Rating should be 2 1/2 stars. Food & Drinks are great, atmosphere--not so much.
(2)
Rudy M.
The service here was great. The staff was very attentive and helpful in making selections. The food arrived in a timely manner and the staff always checked with us to see if we needed anything. Unfortunately, I hated what I ordered. I ordered the Cheeseburger Pizza. I wanted to try something new and I should have known better because it sucked. As a pizza it was horrible and as a burger it was bland. Either do a great pizza or a do a great burger but never try to do both at the same time. Avoid this pizza at all cost.
(3)
Mike M.
Been wanting to check out this place since they opened a year ago at this location. First off, the place is huge. The dining area is expansive, same goes for the bar, and they've even got a special dining area sectioned off for private parties. The atmosphere is similar to Cheesecake Factory. I've heard that waiting lines can get long during peak times, but when we came here on a Sat for lunch, we were sat down immediately. The food is above average. We ordered a half-and-half deep dish pizza, the classic and the mediteranean. It does the job if you're craving deep dish but Zachary's Pizza in Berkeley/Danville is still my fav spot for deep dish. We had the white chocolate macadamia pizookie for dessert which was a nice treat, a little over the top but a nice treat once in awhile. Anyhow, prices were reasonable, service was good, parking outside is easy, and an upbeat atmosphere. Another plus for all the flat screens which is great for catching games. We'll be back here again.
(4)
Ken H.
came here for lunch the other day. nothing really special. everything is always the same at bjs, not saying that its bad but so far havent really ran into anything here that has amazed me
(3)
Vivian R.
Everyone loves to rave about BJ's and it always is packed. The food is pretty good, but too pricey. The avocado egg rolls are amaaaaazing. I would recommend the appetizer sampler (which includes the avocado egg rolls) and their signature pizzas (sweet pig is my favorite). Service is not great, they should hire a few more waiters because they rarely come around after serving your food.
(3)
Adrian L.
been to Bj's a about 3 times and i have to say their menu is getting better, i would only go here for appetizers and deserts though.
(3)
Danielle G.
One of my favorite spots for date night! I love all the food! Everyone is so friendly and ready to help and answer all your questions. Sports atmosphere which i love but it also has a romantic feel. I also had my birthday here and everything worked out perfect and i had a fabulous birthday! Can't wait to go back soon. Make sure you try the stuffed baked potato!! Personal Fav.
(5)
Juliana T.
A good brewery and bar food restaurant right off the freeway. Nothing spectacular about them but if you want a yummy bite to eat, this one's the newest in Fremont. The ambiance is warm and fun but if you're looking for unusual or unique food, it's not here. This is your basic, pizza, burgers, nachos sort of joint.
(3)
cedro t.
Chocolate lovers... try the triple chocolate cookie icecream thing (the PIZOOKIE). Sit at the bar to get in quick. Waiter was nice both times. Food is average, hence 3 stars. I've been back for the PIZOOKIE. Chocolate. Chocolate. Chocolate.
(3)
Uland L.
Came here with several coworkers and we were seated fairly quickly. Large dining area and the wait staff is very friendly. Ordered their prime-rib sandwich with shoe-string fried onions ($14), unfortunately they forgot to give me the shoe-string onions. Upon asking the waiter, she comes back a few minutes later with a fatty plate full of shoe-string fried onions, enough to share amongst several people. Overall, this sandwich was really good, plus the beer selection they had was great. Total bill was around ~$20 for my meal.
(3)
Joseph G.
This Bj's is alright at best. My friend and I both ordered Blue Moons but they ran out of oranges and gave us lemons. The service was slow, but our server was nice at least. There is really nothing much to say about this place, it is just so-so. The only reason I had a good time here was because I was with great company, but if I was with anyone else, this place would just suck
(3)
Brendan J.
The food is okay! The drinks overpriced for Fremont area. Nice place to have a birthday party though.
(3)
Kirsten M.
The menu is good. They have alot of options. What I have had has been good. They have alot of good beers to offer as well. I just wish the service didn't suck so much. I'm going to try it again after it's been open longer to see if that improves.
(2)
E. C.
The first time I came here, it was really packed (it was a game night, so maybe that's why). I waited for about 15 minutes for a table with three other friends. Service was painfully slow. However, the waitress was super friendly and the place is decorated really nicely, and the pizza is amazing (worth your money). I can't really say the same for their pazookie, although I've been told that BJ's is famous for them.
(4)
Erin D.
ehhh it's ok. I like the variety of beers on tap and the deep dish pizza is good but that's about it... any of the other menu item's I've tried have just been ok (pasta, salads, giant baked potatoes) Service is alright but haven't had anyone impressive. I'll come here when I get off work since they stay open so late and have that late night happy hour. Yeah I know having a table coming in a half hour before close sucks but hey I'm helping pay your bills right? I work in the industry too so I know how it is. So sitting in the bar area at a table isn't the best place to be because the servers act like they'd rather be anywhere else. Sit at the bar, bartenders are much more friendly and give way better service.
(3)
Alexa O.
Came here for the first time a couple weeks ago!.. waiters and staff were really friendly!, but considering we only came her for drinks, I can only rate accordingly. Very disappointing, tasted a lot like water!.. yeah too much ice, I don't know, maybe it's just me, but if I'm paying for over priced drinks, I like to taste the alcohol..I'll be back, to taste the food.
(4)
RJ A.
This place is alright. Very sports bar orientated. They have a lot of televisions so practically every sport is playing.The restaurant is pretty big very spacious. SO yeah this place is a brewery so they have a lot of different types of beer. The one I had recently that was pretty good I believe it was called Jeremiah Red. Got pretty buzzed after two pints of it but I also didn't eat yet. The food is pretty good and they are more known for their specialty pizzas. The one I enjoyed is called the Great white which has a mushrooms, chicken, tomatoes and garlic and instead of tomato sauce they use an Alfredo sauce that is really good and a worth a try if it's your first time there. Finally on the menu for dessert it's a definite must try is their pizooki which is icecream served over a warm cookie.It tastes ever so good. The only problem with this place is the service.It isn't that it's their fault. It's can just be really busy and most of the time it is. So the waiters and waitress are running around everywhere. So if your a person with patience then you should be fine if now try ordering to go .
(3)
Bella B.
Went on a Saturday nite -- got there around 9:30pm. Our party was seated within 10 minutes. Our server was friendly, helpful, and energetic -- and didn't rush us for our order, and after our food arrived, she checked in just enough to let us know she was available, which allowed us to enjoy our casual dining experience. For beer, had the Brewhouse Blonde -- very good. For starters, had the Angus Beef Sliders -- very good; and the combo appetizer platter (sorry, I've forgotten the name), which had my favorite appetizers.
(4)
Tito R.
I usually avoid chain type restaurants in the Fremont area due to the epidemic of poor servers these places tend to be plagued with & elbow to elbow crowd of locals that all seem to look & act the same. WTF is it with Fremont? Anyhow, I have to admit I went into this BJ's quite skeptical & expecting the usual crappy Fremont experience. Well I was pleasantly surprised to the contrary here. Not too bad. I've been twice & both times I left pleased with the experience & a very full belly (oh yeah, good buzz too, hehehe...). The place is big, clean & bustling with business - which translates to everyone in the area is trying eat here right how. Let me say the wait was very long, I'm sure it was because we went on a busy nite (Friday) and I guess it isn't necessarily there fault if everyone & there mama wants to eat here right now. But what i didn't like is they didn't let us make reservations over the phone so we had to show up & wait (party of 4). It was so packed there weren't even enough of those pager things, we had to check back 20 mins later to get one. It was about an hour wait, but this was offset by hanging out at the bar which wasn't that bad, though there was no space so you are kind of stuck standing in the middle of the floor holding your brew & dodging the waiters going in & out of the kitchen. The bartender was your typical Fremont'y 20-something bartender, but luckily I didn't get the bad attitude I'm accustomed to at these type of places. For being so busy he took care of us in a timely manner, offered refills & I tipped accordingly. The beer was good, BJ's house brews are a beer drinkers delight, I stick with the Blonde. After we finally got seated our server came pretty quick to ask if we wanted anything to drink & I am happy to say she had a great personality. BJ's scored points here with me, she genuinely seemed committed to making sure we were enjoying our evening there. I wish I remembered her name to give her a shout out! BJ's must actually interview there applicants & gauge there customer service ability - THANK YOU . Our group ordered a deep dish pizza (warning: the pizza will knock you the eff out. Its good & BIG!). Nachos, wow these are good too. They did not suck at all, we actually ran out of chips for dipping in the left over salsa & our waitress was KIND enough to bring us an extra serving of plain nacho chips to clean the plate with! I had a chicken sandwich & man it was GOOD. Big portions, we had to take a lot of stuff home! No complaints with the food or servers here ! For being in Fremont & a chain brewery/food type place this place is not bad at all. Go with some friends / family & I think you will have a good time with some good food & drink. I hope they can maintain this level, its not the best I've been too but it's good enough that I will definitely go back. Fremont is notorious for bad making places like this go bad fast. Lets hope that doesn't hold true here.
(3)
Kelli S.
had the pulled pork sliders, calamari, pot stickers and pot roast. none of which were especially good. the pot roast was very dense and had a texture like pressed meat, not the tender fall apart type i am used to. also the meat had no flavor. the attmosphere is good-young crowd. ok beer, but the food reminded me of microwave dinners which no amount of atmosphere can make up for : /
(2)
Ryan B.
We went tonight.. Food was ok, nothing that great. spaghetti came out with hardly any sauce, so i asked for more and it tasted ok. Sammy was a good server tho, she got our refills quickly. Atmosphere is very nice, the big TV is cool. Its just not a place I would go to alot.
(3)
Tyler L.
Most corporate, franchises, and places like that have consistency in their food and service. I give this place 2 stars for their consistency in food, and incosistency in the ladder. A couple of friends and I drank at the bar and the bill was more or less a hundred, that's fine because it was expected. We paid it with our card and left a twenty in cash for tip. The waitress stops by and says that she's got a few more drinks to add onto the tab, I said go ahead, the card's right there. She looks at the twenty and looks back at me and says it's more. I mean, come on, you can't be serious. You're going to nickle and dime a drunk person and then expect that person to pay extra tip when he already threw down 20% on the existing bill? Go to the BJ's in Cupertino, and forget about this place.
(2)
Megan T.
We had a large party of about 25 people and four them being kids. Our service was outstanding. Our waiter was very attentive, brought refills on drinks without asking.....got the kids orders first so they wouldn't be hungry. The food was average but I was very impressed with the service. The other bummer is that BJ's in Newark is located in a ghost town right next to a bunch of stores that have gone out of business and are all boarded up.....
(4)
Ali H.
I wish I could give this place a 2nd chance, but I just cannot do it! The place is beautiful inside, nice ambiance with the big screens and nice art. The service, just plain sucked. I always order half's with my Sis so we may try more food, Yum... We decided on the Bacon Cheeseburger & Chicken Club, why not, the holidays are here. We got the burger, no bacon, fair enough, told the server and he actually went and got the menu to see if we were telling the truth.... Came back and asked if we would like bacon on the side and explained to us that he would usually have to charge us for it. Seriously he came back with 3 of the thinnest pieces and for a moment, I thought it was a joke. I told him he should buy my beer and he said they can't do that... Really? So he actually did, the tip showed it! The management did not seem to really care either, the food court in the mall might have been a better choice. I agree, the food is garbage! Save a bunch of scrill and go to Mission Pizza, down home and delicious!!!!!
(1)
Jello P.
The only reason I'm giving this place 4 stars is solely because of the clam chowder bread bowl and the pizookies. Everything else is just overpriced and bland (pizza, pasta, sandwiches...). So I used to think the only place I could get some good tasting clam chowder is at pier 39 in SF, but now I don't have to go that far to satisfy my clam chowder cravings anymore. If you're going to get clam chowder at BJ's, get it with the bread bowl, it makes all the diference in the world! The bread bowl is toasted to perfection and they flavored the lid of the bowl with butter, some herbs, and cheese and OMG that hits the spot! The clam chowder tastes great; has enough clams and potatos, and goes very well with the bread bowl. Lastly, the pizookie, what a great invention. My favorite is the cookies and cream and my second favorite is the white chocolate macademia. The cookie is chewy, but not soft. It's warm when it comes out to you topped with a scoop of vanilla ice cream, you get this awesome mix of warm and cool in your mouth.
(4)
Jennifer G.
Every time I've eaten at BJ's the food has been either good or great. I've had the deep dish pizza, shrimp pasta, burger, and the pizookie. The only dish I had that wasn't great, was the shrimp pasta because the noodles tasted too much like lemon and it was overwhelming...so it was good but not great. If you like sports and beer, this is the place for you. I'm not into either one, but I know a lot of people are. They always have at least 2 different games on the big screen tvs, and they have tons of beer options. They also make their own root beer, but I haven't tried it yet. The reason I can't give it 5 stars is because of the wait time to be seated we experienced the last time we were there. They do have call ahead seating, and we did call ahead. So we called ahead, and then drove over and checked in at the desk and they said it would be about 20 minutes more. That would have been ok, but it ended up being about 45 minutes later that we were finally seated. They did at least pass out pizza appetizers to those of us waiting to be seated, so at least they were trying to make up for the extremly long wait.
(4)
moh h.
very good chicken wings and pizza and there bartenders makes some cool drink i like it must go place if u live in tri city
(5)
Kathy J.
Not so happy with BJ's Restaurant right now. I call at 5:15 and after 25 plus rings someone finally answers and I request to be put on the call ahead seating for 5:45 p.m.. She tells me that there is no wait and to come on in. I insist that I want to be put on the "list" for 5:45 and again she says there is no wait and to come in..."it shouldn't be a problem to get seated right away". Oh yeah? You wanna make a bet? We get there and there are people spilling out all over the place. The wait time? 25 minutes. How can it go from no wait to 25 minutes in 15 minutes? I don't get it. I tell the girl behind the desk that I called and she told me there was no wait and how I wanted to get on the "list". I'm super good with voices so I KNOW she is the one I spoke to. She apprehensively says she's sorry and tells me that at the time of my call there was no wait. I ask to speak to the manager who apologizes too and says he can get us a table in 5 minutes. The hubby is too pissed and the kids too hungry...we ended up at Claim Jumper where we did not have to wait to get seated and served immediately. Thanks Claim Jumper!!!!
(1)
Brenda T.
I joined 4 friends her at 5:30pm during happy hour and it took 30 MINUTES to get a cocktail and 15 minutes to get a beer! Upon asking the server I was told a bartender had gone on a break! HELLO IT IS HAPPY HOUR. We ordered some appetizers and after trying to serve us some elses appetizers when they arrived they were not anything to write home about. The nacho had practically no cheese - hmmmm nachos and cheese I thought they went together. I don't recommend this place unless you have all the time in the world. We spent $200 for drinks and food and it was not worth it.
(1)
ek b.
This place is fantastic. We went there for a small office event and we had a great time. The drinks were superb and the appetizers were awesome. The avacado rolls are highly recommended. The food though in general was mediocre. But overall good place. Try the beer sampler.
(4)
Ambar G.
listen, it has only been open for about a week, its the first major chain restaurant newark has landed in a long time. this is why it is overcrowded, not to mention the screwed up parking that is not even finished yet, there is alot of demolition yet to be done. of course the grand opening is going to be loud and slow- no one wants to disappointed. give it some time. there is a reason why this place is loved in southern california. when mervyns shuts its doors, there will be plenty of parking! newark is working on a couple other chains that will compliment this chain...just give them a break for now. for people complaining about price- sit home and have a tv dinner, we live in the bay area for gods sake. you cant diss the menu variety- if the beer sucks drink hard liquor.
(4)
Michael P.
Once a week whether I need it or not. BJ's provides great beers and food.
(4)
Alan O.
The visit could have been much better. Reason- great lack of energy on the serving staff's part. There had to be at least 6-7 on the wait staff including a manager( from what was seen). We had a birthday that evening and only one person sang from the staff. To me that shows a lack of effort on making a customer feel invited. The food was decent and came to our table at a reasonable pace. Our server was helpful and she served us well, however, the lack of energy from the rest of the staff needs improvement. She even asked the manager to sing along and no comply. This is a place where you can just count on having it as Take-out orders rather than spending your time in there. Another Yelper commented on this being like the Fremont's Elephant Bar- in some ways it is- but the staff at the Elephant Bar treats the customers a little bit better- Remember a good business validates their customers. BJ's might need to work on that before i want to make another visit.
(2)
Je M.
no stars for telling us we had to wait three hours, when in actuality, we waited 30 min. no stars for the rude hostess who when i asked to be updated on our wait time responded bothered and annoyed and i quote, "your wait time is 120 minutes you've only been waiting 23 minutes (rolls eyes)." BEEYATCH plz. But one star for the pizookie that made me feel fat. and one star for our awesome hostess, who may have only been nice since she knew my brother? haha, but no she was sweet.
(2)
erma c.
it was not what i expected. anyhow.. to keep the long story short. over priced for the type of food we had. the drinks were not what we expected either .. plus the service front the front desk threw it in the trash as well.
(1)
Devyn P.
Love the food, hate the service. This chain is phenomenol but this store in particular is the black sheep for them. I have been here at least 10 times a already and the service has been beyond crappy each and everytime. I think I would rather drive to San Mateo for the better experience and stick with takeout at the Mowry location.
(2)
Kei T.
In all honesty, this place does not live up to the hype that it receives. Sure, you can joke around with the name a couple of times, "Hi, welcome to BJ's. How would you like it today?", but after a while it just gets tiring. I went here the other day because my friend raved to me about how AMAZING the pasta's here were. But, WOW, really? Amazing must be a pretty ordinary word in his dictionary because the pastas that we had ordered were so much stuck in the "eh" section that it did not even catch sight of the amazing mark. We ordered two things here, the Angel Hair Toscana and the Chardonnay Shrimp Pasta (the ladder is MUCH better). The only thing that actually made the meal really enjoyable was how nice the waitress, a skinny and tall caucasian woman, was and how many televisions there were posted around the room. Aside from that, the pastas itself is nothing to go nuts for and definitely not worth getting your hopes up. Sorry to smash the image, but its true.
(3)
greg n.
Came in here this past weekend for lunch. We were trying to decide on where to eat and this place has consistently been reliable. Not today. Wasn't too busy for a Sunday and was seated within 15 minutes. Our waitress was friendly and helpful as usual. We ordered the Thai shrimp lettuce wraps for an appetizer, the spaghetti with meat sauce and the pot roast dinner with a cup of clam chowder. After waiting about close to 30 minutes our appetizer came out, followed immediately by our main dishes. The appetizer was brought out by our waitress and our main dishes followed not even 1 minute later, served to us by someone different. Our waitress noticed what had happened and apologized and offered to take the main dishes back while we worked on our lettuce wraps, but I declined because I did not want the food getting cold. So we just ate everything at once. I also informed her that my soup never came out, which she apologized for and offered to take it off the bill. What pissed me off was when I looked at my pot roast. I have had this numerous times in the past and have always been satisfied with its generous portion size, not today. My plate had maybe 7 small pieces of meat with the gravy being nearly nonexistent. No broccoli with my veggies, just all carrots with a huge onion cut in half. At first I thought, "Is this a lunch portion?" So I finished my food but was annoyed the whole time I was eating because I was looking forward to a hearty meal only to find a kid size serving. They tried dressing my plate up all fancy but this isn't Manresa or some other classy restaurant, it's freaking BJ's! When our waitress returned she asked how the food was and I asked her if the pot roast was a lunch portion because it was so small. She said there is no lunch portion for the pot roast and babbled on with some reason which I tuned out cause I was pissed I was paying 14 bucks for a dish that wasn't even worth half of that. So all in all, if this is the turn they are taking where they down size the food while keeping the prices the same, I won't be coming back, to this location at least. Boo!
(2)
Katy B.
I'm giving this place 4 stars, even though I was disappointed with some things...I didn't realize I needed to call 24 hrs in advance to make reservations...So I called the minute they opened that morning-literally and they told me I couldn't make them...So we went anyway-party of 10-I know it's big...Then we got there an had to wait an hour and a half...Which sucked, but I really wanted to try it...The guy giving out wait times kept changing the times for different people, wtf. The bar was completely packed and service there was average, if not lower than. Good beers though. I ordered the balsamic chicken which was okay, but tasted burnt, but wasn't. The cheddar mashed potatoes rocked my freaking world. haha. Then the pazookie (I think that's what it's called) is the dessert cookie...OMg that thing was AMAZING. You have to get it if you go here! Our meal was moderately priced...I would go again and try different things.
(4)
jen t.
Wow, so we pull up to this place and the last I remember of the area it had a rasputins (now closed) and the new mervins that opened and then closed right away. But the building is beautiful. We had dinner here for my cousins bday and the place was super super busy (it was a saturday night) We had to wait for almost an hour for seats but we were fine with that. We sat and chatted for a while and looked over the menu. The food looks really good and I had the cajun pasta with a Super delicious Nutty Brunette beer (SO GOOD) My meal and beer was fine but my mom ordered a fish taco and got a shrimp (she is mildly allergic to shrimp) and my sisters margarita tasted like it didnt have alot of booze so she went and bought a shot of cuervo to go in it for an additional $7.50. (thats part of why I like beer) Over all the experience was good, we had fun but on the weekend this place was CRAZY! The waiter was professional and willing to help. The food was good but on the pricey side. I will prob visit again sometime.
(4)
andrew a.
The best place for thick crust pizza. My mouth waters for their combination pizza. Don't be fooled by the size. This pizza is so thick that you are actually eating two pizza stacked on top of each other. Their food is pricey but the environment is what you are paying for. Great selection of alcoholic beverages and the televisions are mounted all around the restaurant. A great place to watch the game and have a drink. Excellent pizza and social lounge!
(5)
Oliver H.
good beer !! bad food !! poor service !! ...did i mention...good beer !! (great variety of beers but don't expect too much help from the staff)
(2)
Bamboo H.
I do not really recommend the BJ in Newark but I do recommed the one in Vacaville. Vacaville was the first Ive tried and they had excellent customer service and all the food that we ordered was good. My bf and I tried the one in Newark 11/08 and the Pizza to the onion bloom was salty as hell!!!!! The waitress was an odd duck first of all and had a weird sense of humor. Anyways, I ordered the Oreo Pazookie and the waitress tells me later that they ran out of Vanilla ice cream? wtf? Second time I went there was on my fathers bday 12/21/08 and again they ran out of the oreo pazookie? I mean if you know that there is a hot item and are known for it.....wouldnt you make sure that your restaurant would have it????
(2)
Joe W.
I come here for the BEER! Get the Red, it's the best The food is what you'd expect at a joint like this. The location is like a pool of water in the middle of the desert, because all the other tenants are out of business at this shopping plaza. Be prepared to wait on the weekends though. The service I got was pretty good, but the waiter seemed overloaded with work & my order took pretty long. I didn't mind, cause the beer mellowed me out quite a bit!
(4)
Carlos H.
Ok.. my daughter's 16th bday dinner.. immediate family and her boyfriend.. we thought why not celebrate at a local restaurant.. Big mistake. Check your ribs, though the manager educated us on their fine cooking skills and the three time (long term) cooked baby back ribs, one slice down the middle of the rack revealed what I thought was raw tuna prepared at a nearby sushi restaurant. The manager swore it was near impossible for something like that to happen, but when asked if he checked it himself to confirm this miracle of a mess, he didn't. Quality doesnt seem to be a priority for this establishment. To make matters worse, while carrying my sleepy 7 year old daughter out of the establishment, not one single employee made space for us but rather insisted on me stepping aside while they moved throughout the tight spaces of the restaurant. There was nothing positive from this experience except it actually made me miss the closed Sizzler's a block away. It was that bad.
(1)
Lorice A.
I don't believe I can even rate this place.We couldn't even get a table for 6 after waiting a total time of 1 1/2 hours. Thursday, July 29th my daughter and 4 teens (grandkids) and I arrived at 6:40pm. We asked for a table for 6 and the hostess told us it would be 30 - 45 minutes. We decided to wait. After the 30 - 45 mintues had passed, we would see parties of 5 or less be seated. most of these were groups that came in way after we arrived. We asked the hostess what was going on. She told us that they were waiting for a table of 6 that had already been there for 2 hours to leave so we can have their table. I asked is that the only place you can sit us? She could not answer. I watched her go to her manager and he did not offer her any suggestions or did he try and come over to explain, apologize, nothing. They just let us continue to sit. Finally 1 1/2 hours had gone by and another party of 5 was seated after only being there for 10 minutes waiting. I asked the hostess what was being done to get us seated, she replied they were still waiting for those people to leave. I asked if she was telling me that they couldn't accomendate parties of 6 or more? Once again no answer. I suggested putting table together or bringing a chair up to the booth. The manager came over and said the table where the other party of 6 was seating was their only option. They could not push tables together or add chairs to booths. I told him we had now gone over 1 1/2 hours of waiting and the other party had now been there for 3 hours. His response was only, "well thank you for waiting all this time". He could care less. He is a perfect example of a terrible manager who has no clue how to manage a resturant. I have been to 2 other BJ's in other towns and never experienced such stupidity and lack of experience. This place had people sitting on floors waiting. BJ's truley needs to find a more competent manager. This guy was awful. We will never try this location again. If you are going there to party and drink, it may be the place for you, but if you are a family, be ready to be put at the end of the line and forgotten about.
Takes Reservations : Yes Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
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Harry G.
A very busy, noisy, popular restaurant with attentive service. However, the food was mediocre. The Hawaiian Mahi Mahi was dry. The Cajun pasta with shrimp was bountiful but the noodles were overcooked and sauce was very watery. The angel hair pasta dish was bland.
(2)S G.
The worst customer service EVER!!! I was about to make my own food.lol. I had to find my waitress and have her take my order. The restaurant was extreme loud, made it hard to talk with people at our table. The food deserves 5 stars.
(2)Cathy R.
Nice place to dine with family but always busy. People are nice.
(5)Dilip M.
We came here for the niners and Seahawks game. Our friends had reserved the table so finding seating wasn't a hassle at all. Food on the other hand was average. If you go during the happy hour esp during the game, make sure to order from the happy hour menu at the bar if you are looking for happy hour deals. Otherwise you will be charged full price, which we realized later. Servers were very friendly but just overworked due to the game. Food is slightly on the expensive side. You end up paying 10 bucks for tiny boneless wings. Same with other appetizers.
(4)Jana L.
I'm a fan for their constantly good American Food! Their appetizers are really yummy! I've tried chicken wings, calamari, and the spinach & artichoke dip here. All were pretty consistent! I love calamari, so eating this was really satisfying. I usually get the porkchops here or the sandwiches. The lunch specials have good soup/salad/sandwich combos! They're priced REALLY well too! :) I like the porkchops for dinner because they provide a variety of things to munch on. You get potatoes, meat, and vegetables! Deep dish pizza is also really good here too but I'm picky with the toppings so I usually just don't end up getting it. AND LASTLY... the pizzookies are like absolute BEAUTIES. It's literally ice cream on top of a cookie but why the hell is it SO DAMN GOOD. I get the macademia nut all the time!!!! But the best combo is the macademia nut + oreo half and half. OMG. Like, pure deliciousness. Because I mean, you need some chocolate in your pizzookie! I've also had the raspberry white chocolate one, and that one was also really good. Ughhhhh, I want a pizzookie just talking about this! Om nom noms. The food is good. Go.
(4)Pratik D.
Horribly slow service. We waited around 20 minutes for someone to come pick up check payment. Had to get up and walk to counter for payment. No apologies even after this incident from them. Would not return ever again.
(1)Angela K.
On your birthday, you will receive a COMPLIMENTARY PIZOOKIE DESSERT, This coupon expires in 2 weeks.
(4)Tiffany T.
My favorites are their gourmet mac and cheese, grilled burger melt, cajun pasta, grilled chicken alfredo, atlantic salmon, and jambalaya. Also love their strawberry splash! Seriously, I couldn't taste any alcohol in it. It just tastes like a slushie.
(3)Kellie N.
I love that they have a light bites section and an appetizer section. I sat at the bar and had a couple items off the lite bites menu. Seared ahi and tomato and mozzarella salad. Both were amazing. I'm not a beer drinker, however, the most amazing bartender, Melissa let me try one of their light beer's liked it...maybe when it is warm outside I will have one. Great staff, friendly and fast service. I also loved that in the middle of the afternoon, the "regulars" come in and were greeted by name by the bartenders. The menu is so huge and they tell you the calories in each item.
(4)Aarron W.
Came here for lunch, and ordered chicken tortilla soup, and half of a chicken club sandwich. The waitress Cynthia was very polite and friendly, no problems with her. The soup was awesome, didn't taste too salty. The sandwich wasn't that great, it came with a greasy sourdough bread. The pizza here is awesome so I would come back. One more tip, the menu had about 30 pages and is confusing. It's better to do a few things awesome than a ton of items that are so/so.
(3)faith r.
In a nut shell: service was horrible and our waitress made us feel like we were just a nusance and it obviously looked like she didn't want to be there. Also, shady plating of food, if it doesn't look right be sure to ask or you might get stuck paying full price for half an appetizer. What are you trying to do bjs, rip off your late night customers?? If you want to read full detail Its below. I will never be coming to this location again. Went here on Tuesday night at 11pm, a bit late but there were still plenty of people seated in the dining area and the bar. We were seated very fast and our waitress came rather promptly. Though a friend of ours went to the bathroom so we decided to wait a bit till he got back. We didn't see our waitress come back for at least 15-20 min. Though we saw her walk around, stand at the hostess stand talking with other coworkers, make eye contact with us (as we were trying to suggest we are ready to order) and just continue to walk by again. When she finally came she sounded a bit annoyed under her breath but tried to act nice, I ordered the little bites mac n cheese and my two friends ordered burgers. She quickly then left to put the order in but my friends thought of an appetizer so I suggested the spinach dip. We call her back over, looking even more annoyed she takes down the dip order and leaves. When the dip comes its literally half or maybe even a quarter of the size it usually is, and there was not one single whole chip among the bunch, they were just crumbs and a huge lettuce leaf taking up half the plate. I ask if this is how it comes or if they changed it. The runner said our waitress may have put in the "happy hour" portion and she would send our waitress over. Iv been to bjs many times and have never heard of a happy hour portion, and if there was the waitress should have specified. All of a sudden a new dip was brought out, I suppose its because the first one was obviously a mistake. I ask for more chips since the ones brought out were just crumbs the runner says to me "crumbs? " with a puzzled look on his face. Do you not see what was brought out!? It should have never left the kitchen like this in the first place. After that we finally when we see our waitress and she half heartedly apologized and said " it's come out twice like this, the cooks must hate me". Way to look professional and deflect the blame. We find out later a group of 4 had the same thing happened to them cause we can see them complaining to the same waitress we had. My guess is they only just gave each of us half portions expecting us not to catch on and charge us full price. It even took her a good 10-15 min to even get our check. My guess was, she was complaining about us to the manager cause he kept looking over. I do love bjs and go quite often but I will never come to this location if that is how im going to be treated. I get its almost the end of your shift, you must be tired and want to just go home, but at least act like you give a damn.
(1)Holly S.
The food was a little slow and once it arrived it was dry and cold, but our server Barbra was just the sweetest. She was so attentive and had a genuine interest in providing excellent service. Definitely saved the experience for me and my family.
(4)Dora C.
Every time I walk into BJ's I feel like the hostesses are very reluctant. It always seems like they notice you right when you walk in, but then react only 2 mins later. Quite frankly, it makes me feel pretty awkward, because I'm just standing there looking at them while they look at me. However, once they acknowledge you, they are usually pretty quick with seating! Normally at these types of restaurants, I always get pasta, but for some reason BJ's pasta isn't very good! I'm not the only one who thinks so, because all my friends agree with me as well. I recommend their burgers, I got the bacon cheeseburger the last time I went. All the burgers come with a side of fries. I was extremely satisfied with the burger I got. Their meet is USDA, and it's just really juicy and big! As for pizookies, if you want to just eat one by yourself then I recommend the mini ones. I recommend the peanut butter and cookies and cream one. My friend also said that the red velvet pizookie is really good! The one that I don't recommend is the chocolate one [triple something?], it's waaaaaaay too sweet! But yes, normally people come to BJ's for the pizookies, so definitely order one to just try! So the reason why I give this BJ's 2 stars is because of a particular experience I had once about a year ago. I came with my friends [5 girls], and being in high school, we don't have that much money! Anyways at the end of our meal, we all split the bill and paid in a lot of fives and ones, but one of my friends paid in quarters! Since it was a lot of quarters, we decided to make the waitress's job easier by putting them in piles of four, however, when our waitress saw the money, she was super pissed off, and demanded one of our parents [who wasn't even dining and only there to pick up my friend] to take all the quarters back and give her bills. I thought this was super rude of the waitress, and I mean money is money, does it matter if it's coins or bills? In conclusion, I honestly feel like BJ's is only worth going to if you're craving pizookies.
(2)MaryAnn W.
We waited about 45mins for a table for 11 people. I would image because the 49er game was on so it was okay. Anyways we got seated and half our party was about 15mins late and our server didn't mind. Our server was Jonathan. He was so awesome. I mean he serve the table by himself plus a little help when bring out the food, but that's with all servers. The reason I give Jonathan a high five for his great servers is because 11 people we got everything we needed. He did it with a smile and never forgot any extra. He made sure our water was filled and if we needed anything else. Its a plus to me with my water especially when I went through 3 glasses and I never once had to ask him to fill it, he did it on his own. Our food came out within 20 mins which was no bigger because we were with family and friends for a birthday. The don't even add gratuity to the receipt with big groups which is a plus but we ended up tipping about 25%.
(5)Ranika M.
Bartender Sergio is awesome. The service is great, fast and efficient. We had a big group and they catered to all our needs. Even after we had a few drinks. The lighting is a little dim and the floors were slippery but overall it was a great experience. We will definitely be coming back again!
(5)William M.
The problem with this BJ's location is that they don't have any close-by competition to keep them on their toes, such as Yard House, Cheesecake Factory, etc. As a result, the gaggle of self-chatty hostesses hand you a pager with a 15 minute wait, direct you into the bar area, where there's a full menu but not enough wait staff to give prompt service. Why not just have a wait list for everyone? We may have been better off just waiting the 15 minutes for a regular table. The food is likely to be BJ's the usual good BJ's selections, but unfortunately it's not here yet...waiting...waiting...
(2)Manju J.
Went there for lunch . Big mistake They were busy with parties of 15-20 they forgot all about me, my friend and her son. The waitress was so slow and not attentive. It made me so mad by the time I got the food the taste of food didn't matter Food was ok but very greasy Kids Mac n' cheese was very dry and my tomato bisque had oil floating in it !! Now I remember why I had not gone there in over 3 years!!
(2)Maya M.
Made reservations and Came here with a group of about 8 for my friend's birthday dinner. WORST SERVICE I HAVE EVER RECEIVED IN A RESTAURANT. A friend of mine wasn't very hungry so she got two appetizers, her calamari came out completely cold so they sent it back. They also got avocado egg rolls so while they were waiting for their calamari they were about to take a bite and a nice big hair was sticking out of it. Those got sent back as well. On top of that when the calamari came out we realized they re-fried the SAME calamari. So it was literally like hard rubber. We just said forget it and we don't even want it anymore just take it off the tab. On top of all THAT, we had all had our entrees out and my boyfriend was still waiting for his. At first it wasn't a big deal but after we asked over 3 times they brought the manager Rich or Rick out whatever his name was and he showed the slightest sincerity or care at all. He was not at all apologetic or seemed to care. So they're probably just used to giving terrible service. He just kept telling us "it'll be right out" "it should be out soon" (it was just a small lunch entree by the way, just a piece of fried chicken on some mashed potatoes) you would think it was the most extravagant thing on the menu. By this time almost all of us were getting out plates taken away because we were all finished and then they finally brought out his damn dinner. We came to have a Birthday dinner together with our friend and he didn't even get to eat at the same time as us. And on top of THAT we told the waiter it was our friend's birthday and he started taking care of our checks already. When we got our checks we told him again and he brought out a mini pizzookie for him. The only thing that justifies them even getting one star was that the food tasted decent.
(1)Sue E.
food quality variable - sometimes great (like their Brewmaster hamburger) but the following visit barely warm (ditto accompanying fries). At such times, it's obvious that they're understaffed with prepared food just waiting to be picked up and served. much depends, of course, on the chefs as well - and, again, a great difference as to what you get in quality and quantity (like toppings on a pizza).. but for this area, it's one of the better places to go so my friends and I are regulars.
(3)Lancaster K.
I've been here numerous times and the experience has been what you would expect from a place like this. It's always busy. It's even worst when there's a game. It feels like everyone in Newark is here. This is a good place to watch a game but be wary of that beer tab. If you come here often with your significant other get the rewards card and earn that free desert. Food: The food here is pretty decent. We keep it simple and order Pizza, Wings, and Calamari. This is as good as it gets. Overall this is always a great place to eat and hangout.
(3)Dina I.
No one greeted us. The manager came by our table with an attitude. The "security" is a creep that stands arounds being inappropriate and getting paid for it. I usually love coming to this restaurant, but never again to this location!!!
(2)Hannah M.
This review is for the bar top only! I have to say the bartenders at this establishment are on point! Cory And Anthony are so attentive and make some amazing cocktails! I had a great time sitting at their bar top. I would advise people to try an sit at the bar if it available, service in the dining room can be very disappointing. All in all I was happily surprised by the service at the bar and I hope they keep it up!
(5)Marshal R.
I've never had any major problems coming to this BJ's and the food is always for the most part satisfying. Large selection of drinks to be had as well. Really wish all sizes of deep dish pizza's would have the whole wheat option though. But the flat bread whole wheat was really good nonetheless. I'll definitely be back over and over again.
(4)Yogesh P.
My best hangout place with my buddies. Beers beers beers and the hot wings. This place gets crowded all the time.
(5)Norman F.
1 star for decent food. Although their food is ok the service sucks!!! The last time I was here the server said stupid ass shit to us. He seemed like he was high which is cool, I don't care but we were with my girls parents. Real classy Tonight our server seemed hella out of it and barely said shit to us as we were ordering. She makes eye contact with us but walks by us hella fast without saying shit. Never filled my water, never took our plates away. But you never.... Never.... Fuck with my pazookie. Servers name is ravinder k. I will not be returning. BTW this review comes from someone who works for tips and is extremely generous for actual good service.
(1)Sammy R.
Waited for 15 minutes. No one asked us if we wanted water or help or even to let us know that someone will be with us. Walked out. Don't go here!
(1)Louisa T.
Thank youuuuu google! When we looked up BJ's on googlemaps, a coupon popped up for BJ's, $20 for 2 soup or salads, 1 medium pizza and a pizookie for dessert. Can't get better than that. Amazing deal if you ask me. My husband and I ended up going with 2 other friends and we both got a chance to use the deals, thanks to our waiter checking with his boss to make sure we could. As a group we shared a pitcher of heff and original wings to start off, and I thought the wings were delicious. I would definitely come back for those wings and the pizza. The salad was limited to ceasar or house, which I was ok with. My husband ordered the chilli soup which I think he enjoyed, and we shared a medium spicy meatball pizza, and it was spicy alright. It was definitely the jalapeno type of spicy where it burns your mouth a bit. Delicious flavor however, and I like that the crust and presentation on the serving plates was like a deep dish pizza. This is a crust you can eat on it own. (medium pizza for 2 and we had left overs to take home) I haven't been here in a long time, but I do remember their scampi pasta being super delicious as well. I'll have to go back and verify that. The oh so famous pizookie... warm cookie topped with ice cream was delicious as usual, but a tad too sweet for my taste now. I think I'm getting old. But my friend ordered the red velvet (I didn't even know they had different flavors now!) and I ordered the cookies n' cream one. The cookies and cream was on a delicious (but overly sweet chocolate cookie which I normall love if it's not too sweet) topped with vanilla ice cream and cookies n' cream whip. The red velvet seemed less sweet, and tasted ok. As for the seating, when you walk in, everything to the right where the bar was is free for all, first come first serve. We went there because we really wanted to watch our football games (both Stanford and Cal had games going on, half an hour apart) and thanks to Bj's big tv splitting 4 ways, my husband and I were quite content that we were able to watch our games while enjoying our meal (we called in advance to make sure they were going to play it before arriving). The menu here is great with a wide selection of foods (and beer- their samplers are fun) you may enjoy, and I have to admit our server this Saturday by the bar section was terrific! Great service. It was definitely more enjoyable that I thought it would be.
(4)Michelle G.
Boooooo this place. The quality of their food has dropped so much, especially their happy hour foods. Their service is consistently terrible (and I mean for years). I used to love their pizzas (the great white), but the last few times I've had it...yuck. One good thing I can say is their pizookies are still one of my favorite desserts, especially the oreo pizookie. Yum! Fun environment, but don't expect much.
(2)Anya E.
The environment is awesome. The lighting is beautiful amd I love hanging out with my friends here. It stays open late which is great for my late nights. The only thing is the prices. They are a lot more expensive than the average meal.
(4)Mariah J.
the appetizers are still pretty good but the last few times I've been here the pizza hasn't been very good, there isn't much sauce and not very much toppings so it's been mainly bread and ya the breads good but thats not what I ordered I would like some pizza toppings with my pizza please.
(2)Jay Ann M.
I'm not the biggest fan of chain restaurants and when I mean chain restaurant, I'm taking about Applebee's , TGI Fridays, Chili's, El Torito.. Etc. Countless of times I have driven pass this BJ'S restaurant thinking" Ehhhhhh... It's just another one of those chain restaurants, ill pass" but when I decided to try it this week , I was kinda impressed. I've never stepped into this place since they open and just now I decided to give it a try. Service:I heard it can be a hit or miss. My sis in law and I came in here around 5pm and Happy Hour is here is between 3pm-7pm and it wasn't that busy. I heard they get pretty packed here. (45+min waits) Our waiter was A guy named Ed and he was pretty nice and informative when it came to a lot of things in the menu. Very talkative and funny guy. Made sure our waters were filled and got us anything we needed. Food: I actually wanted to try a lot of things on the menu. What caught my eye was the Ahi Poke appetizer. It was that or the calamari but I also wanted to try the calamari so I got that instead. The ahi poke will be the reason I come back for a second visit. My sis in law kept talking about now delish their pizzas are so she ended up getting that to share with my boy. Before ordering my meal, we got munch on the calamari and I thought it was really good. Not too crunchy but not to soggy either. I decided to get a regular veggie burger. First bite... I was satisfied. Only pet peeve I have is when restaurants serve you burgers and all the insides (produce) are served on the side. Next time I think I'll mention for them to put together for me. The fries were great!! I love how they were thin. Very flavorful! IDecided to take a bite of the pizza crust from my sis in laws order and oh wow! Delicioso!!!! Last but not least... PAZOOKI time. I was so happy to hear they had an option for a smaller size pazooki. We were all pretty much stuffed. The ice cream served on top of that warm cookie made it a delightful treat! I can't wait till I get the chance to come back here and dine. I've raved to a couple of people about BJs and they have all given me ideas on different things to try.
(4)Jason N.
My experiences here has been mixed. The food here is alright but the service seems to fluctuates. After coming in and reserving a party for 8 on a relatively busy night, we were seated an hour later in the the round, corner booth with an extra seat pulled up to seat our full party. If you can imagine, we were the literally packed like a can of sardines. I enjoy my company but I don't need to be playing footsies with every one of them. Then came our waitress who was completely apathetic to our situation. At this point, we waited too long and everyone was hungry. I usually order the Crusted Parmesan Chicken and tonight was no exception except for that they forgot my veggies. No biggy right? I can just ask for them, so I did. Our waitress brought them out and they were clearly nuked. What a bummer. I've had better experiences here but be prepared for anything less less.
(3)Artemis X.
We came here to redeem a Google Offer for a three course meal for $20.00 I am not a fan of ordering pizzas with "1/2 this and 1/2 that" as it seems to cause confusion. In this case, it seemed clear that April, our server, had a clear understanding of our order yet, the kitchen did not. It took an unreasonable amount of time to receive our drinks and when April did reappear, she apologized, saying that she had to explain our order to the kitchen. I was exasperated, as I didn't understand the explanation requiring an absence of that length. April went to lunch, introducing us to Lori(Ann). The pizza we received looked hearty and appetizing, yet it wasn't how we'd requested it, so we sent it back. The manager brought the second one which STILL wasn't accurate, so we sent that back for as much of a remedy as was available at the time. In the meantime, we'd stopped here because we were hungry and pretty much an hour passed before we received our entree. We were offered an additional pizookie at no cost for the mistake. In the end, I don't plan on going back here. If you do, please request Lori(Ann) because I experienced her as a true service professional. Of all the persons involved, she showed heart, she was genuine. The manager was involved, but it was one of those things where she is stepping into a mess she didn't make and trying to correct it as much as she can. April...well I appreciate that she understood what we wanted, and after the fact apologized for our experience.
(2)Lillian K.
Service was acceptable, seated very quickly, both servers we had (one going on break) were attentive and pleasant. But the food I had was ridiculously disappointing. I ordered a 'make your own' deep dish pizza. The crust, admittedly, was quite tasty and in line with what I expected, but the toppings/final execution and taste was just - lame. Greasy cheese, flavorless tomatoes, dry tiny meatballs, no taste of garlic except in one bite even though ordered it with roasted garlic. It was the equivalent sadly of a microwaveable 2-minute frozen pizza in taste as far as the toppings go. Not in any way worth the cost. Also, for evening/night time dining, the interior is ludicrously dark and poorly lit. Very poor showing overall.
(2)Mihir M.
BJ's is a chain with a variety of food. They are known for their alcohol. They make 4 sodas which are great, with refills, so you ask for shots of each of them & get charged for only 1 drink - black cherry, cream, orange cream & root beer (this is a non alcoholic drink in case you do't know). After 10pm, some items are half off, including their personal pizzas, which I don't like much as they don't have a lot of sauce. They have several vegetarian pizzas & flatbreads, which are ok. The atmosphere is young, cool, & sporty. They have cookie (not eggless though) & ice cream deserts which are also nice.
(3)Toko L.
Came here to meet and catch up with a girLfriend who happened to be in town. We met up on a Sunday night at 8:30PM and parking was absoLuteLy terribLe. I was not abLe to find an open spot even after circuLating muLtipLe times. If you don't mind a sLight waLk, there is additionaL parking next to the Firestone tire shop (strictLy for BJ's customers). There was a twenty minute wait for our party of two so it was a busy night to say the very Least. The first thing you notice is the open space, the cLeanLiness, and the amazing bar. The food was good and the customer service was even better. Our server was very attentive but wasn't overbearing. I wouLd definiteLy come back if I'm in the area- it's not convenient driving from San Jose when there are two other BJ Locations in my area. BUT Kudos to this Location for giving me the best experience I've had, Keep up the great work!
(4)K P.
Food is very good, service is good, i think most of the things are good and i just want to say about the light, it's sooooo dark you can't read the menu if you don't have the iPhone flashlight with you. Yes that's the only thing I want to let BJ restaurant owner know, may be he/she should go to BJ and try out to read the menu at dinner time. Thanks Kim
(3)AJ B.
Worst service ever. The food took waaaaaaaaay too long to get here, even though the restaurant wasn't packed. They didn't take our plates when we finished our food. Our dessert took about an hour and a half to come. The reason for that extra 30 mins is that the food runner gave our dessert to another table by accident. Originally I put one star, but it's now two stars because they realized their mistake. They took off some money off of our bill and we got our trio and they made one of the pizookies a large size.
(2)Ana A.
Size they promote are not the sizes they give you. We went there for a bday and we ordered crispy calamary, and to our surprise the serving size was really small. We called the manager and they said that was how they always served it. Overall, we where disappointed about the size of our food, it was not even that cheap.
(1)Gwyne P.
We were seated pretty fast even though it was a busy night. More than usual. I usually come here after training. I really like the atmosphere & the dim lighting. When we sat down, it took forever for our server to come. Our hostess didn't even tell us our server's name. We waited a good 10minutes for our server to come but we had to ask another server to take our order. Food was about 10minute wait. I ordered the seared ahi tuna salad. It had too much vinaigrette dressing which made it a bit sour. I ordered this before and it wasn't as sour. I also ordered the calamari, but they ran out! Which was sad considering I was pretty excited for it. I also ordered the beignet with vanilla ice cream, but there was no vanilla ice cream! They offered the chocolate ice cream but we decided to cancel the order. When we did, the manager came over & told us that the vanilla ice cream just arrived & they were going to give it to us complimentary. Which was nice of them. The beignet was warm with a crispy outside & an soft inside! The ice cream was a good portion & I enjoyed the strawberry sauce. This wasn't the best experience I had whenever I come here. It was a bit disappointing. But I'll come back again & see.
(3)Omar R.
To begin with our wait time was about the standard for a Saturday night so my friends and I decided to go for broke and play roulette with the bar and hope to land a spot. Luckily we made it to a small table that seated us just right. Plan was just to kick back a few and celebrate with friends. Our waitress greeted our group immediately and took our orders, to start with we ordered some chicken wings along with a pitcher of beer. Upon arrival of our wings we noticed that they seemed a little undercooked so we asked our waitress if we could send them back to which she obliged and was apologetic. Not too bad, she was very cordial but that was the first strike. Second hiccup on their end was the fact when we ordered calamari it seemed to come out a little under proportioned, I didn't want cause a stir but a friend tried to question the waiter who brought them out but to no avail what was done was done. The waiter who brought them out didn't give any expression, but looked more puzzled then anything. Luckily we had great conversation and tried a couple of their brews, nothing to wild and our waitress was patient and helped with most of our needs. Great time out and caught some of the ball games.
(3)Morgan F.
I go to this place for games, alcohol, and appetizers. And I love it every time! When I go, I almost always get good, efficient service. They have a huge big screen to watch sports in the bar area (seat yourself). So many of the appetizers are great. I like the ahi poke, mozzarella and tomato salad, fried artichokes, and thai shrimp lettuce wraps. This time I tried their new pepperoni pizza dip. So good. The Crostinis tasted a bit stale, but they were still worth eating.
(4)Tom B.
Yeah - I wasn't terribly impressed. My pizza was OK, but nothing to write home about. The truth is, this place didn't stand a chance in the pizza department, after the places I visited last week in San Francisco. Overall service was decent, but my one complaint would be the noise level. Not to sound like an 80-year-old, but does the music have to be that loud? Couldn't even carry on a cell phone conversation when my wife called - had to step outside, even at full volume on the phone and my other ear plugged. I felt like I was at a concert, not a restaurant. Special note to the Marketing firms that advise chain restaurants about how "lively" music creates a more inviting restaurant: The reality is that it doesn't. It just makes the place loud. Just my opinion...
(2)Laurel M.
Stopped by for a beer at happy hour around 5pm on a Thursday. The bar was pretty full, but we were able to find a table and were waited in immediately. The happy hour prices are great for beer and light appetizers. Since we just came for a drink, we didn't order food this time around, but a few of my favorites are the tomato and mozzarella salad with balsamic glaze dressing and the avocado egg rolls. The nutty brunette ale is also one of my favorite darker beers and the only one I order at Bj's. Can't go wrong at this place for happy hour!
(4)Stephani M.
#22 Thank you Nate (my incredible service professionnal) for an awesome lunch at BJ's. I went to Newark to meet a few friends for lunch, and they suggested BJ's, so I met them WAY OUT there. The parking situation was incredibly awful. I have to park near the door in the handicap parking area at the moment, but there was no easy way to make that happen due to the construction and the poor signage in the lot. They have the regular parking area fenced off from what looked to be the employee area. Okay...I will hobble, whatever. After fighting my way through the cumbersome parking area, I entered the restaurant and the hostess greeted me in a friendly manner. I told her I would be meeting friends, but right then I saw them standing up, waving and yelling at me...embarrassing ;( lol I meandered over to the table with Jociel to meet all of our friends awaiting our arrival so they could order. Nate greeted us at the table and he remembered me from about 5 years ago at a restaurant nearby...WOW! (I wish I had that memory, my studies would move along so much faster!) He even called me "Tall Skinny Vanilla Latte" remembering that I was drinking one when we met and it was easy to describe the drink because i am tall, skinny and vanilla...but anyway... We ordered a few items to begin with: Corn Fritters Ahi Poke Tuna Artichoke Pizzette The corn fritter were crazy good! They were hot, fresh and delicious. Served over an aioli sauce that was to die for with real corn nibblets to garnish the dish. The Ahi was amazing as well. A pretty large portion for a small bite share plate, but who is complaining? The little pizza arrived and it was spectacular! It was hard to save any to take home... Nate took such great care of our every need, even the two people who arrived late. I would give 5 stars, but that parking was a fiasco! If I were the manager I would not only complain but would also seek to resolve the parking issues during the construction. It really is inconvenient to the guests, especially for guests with mobility issues. Nate gets 5 stars, but BJ's as a whole--4... Stephani Smiles for BJ's ;)
(4)Michelle M.
GET THERE: Parking lot is big. Inside is big. Bar area and lots of seating throughout the restaurant. Warehouse type feel. FOOD: Food is eh. All their food reminds me of bar appetizer type food even their entrees like it was all frozen and they heat it up. Nothing special about their food. STAFF: Our server who took care of our party of nearly 20 people did a great job he was attentive and my pizza came out really fast. He was quick to get what the kids asked for such as refilling their drinks.
(3)Sarah L.
I like that they could carry our bar tab over to our table. They service was pretty stellar once we were seated, the bar service just plan sucked (we were at a table, not sitting at the bar). The parking lot is 7 types of confusing and ill situated. The beers are standard to that of all BJ's establishments, and their happy hour is always busy. In fact, they are always busy at this location. We ordered for a table of 8, they made a mistake on one order and didn't charge for the item, which was nice. The beers are always tasty, and your ability to see a tv at the bar from almost anywhere in the venue is a huge plus. Think BWW meets Maggianos with a hint of pizzookie and a smidge of Chili's.
(3)Janessa M.
Our waitress Jennifer S. Was lovely and put up with our table lol the drinks are decent, food is good. Good environment! Like the lighting!
(4)Michelle B.
The wait time is punishment enough. I just don't understand the everlasting wait time for food especially when traveling with hungry and cranky tweens. It will drive just any parent ape-shit crazy. Why is it that the hungriest gets their order last or wrong? Do they have a radar for "lets pick out the crankiest and push them to their limit?" Oddly enough the tweens enjoy it here - is it the feeling of being in a cavernous brewery, situated with grown folk? could it be the food? Perhaps it is the pizookie?! I used to enjoy BJ's spaghetti with meat sauce. They got cheap and caught on, instead it's just marinara and you are forced to add-on meatballs. WTF BJ's, you suck meat balls! I don't fucking know. If it were up to me I'd go elsewhere. Note* use of itensifier such as the eff word, suck, ape-shit crazy and WTF are deliberate!
(2)Josephine L.
Avocado egg rolls: $6 during happy hour, but be warned- it's happy hour-sized! It says so on the happy hour menu, albeit in a very light unnoticeable gray color in a tiny font. We tried to order these but they came back and told us they ran out :( it was around 11 pm on a Thursday night. Santa Fe spring rolls: these are pretty tiny. Comes with eight halves during happy hour, not sure how many there are in a normal portion. These have chicken, black beans, red bell peppers, cilantro, corn , jalapeño and jack cheese. They were okay. I wouldn't get them again. The avocado egg rolls are way better (I've tried them during regular meal time before), and much larger. Mini deep dish pizza: $6 during happy hour, also happy hour sized. But you can get as many toppings as you want! It's basically personal pizza size. But it's deep dish! It was good and came piping hot. I got pepperoni pineapple mushroom jalapeño. I ended up ordering another one after we finished the first one... My friend ordered a pizookie, but alas, the waiter forgot to enter the order in, so we did not end up getting one. The waiter was nice enough though, other than that blunder.
(3)Jaime T.
This place is wonderful for group gatherings. This is always the destination of my sport banquets. We cream in and the staff still manage to satisfy us as well as maintain a smile on their faces. The food is alright. I prefer the appetizers overt the actual meals. And the pizookies are to die for! They are a must when you visit.
(4)Sophia Y.
The service and food here is 10 times better than what they serve at the BJs in Dublin. Love the strawberry mojitos and cookies n cream pizookie! They also offer beer flights that are fun to try out. If you've never had their hand-crafted (unlimited refills) root beer, it is a must try! So smooth and vanilla-y, it'll make even a root-beer-hater a believer. The happy hour specials are the way to go. Calamari, avocado egg rolls and deep dish pizzas are my staples here. Sign up on their website to get a free pizookie on your birthday!
(4)Simarprit S.
If they keep themselves at 3/5, they would remain in business. Problem with 3/5 is that they would always be vulnerable to a new restaurant opening up and walking away with their business. We were a party of four and we had Tortilla Soup Bowl. It was good, mae us ready for main meal. Southern Fried Chicken was beautifully curated and enjoyable. Parmesan Chicken was Paremasn Chicken Salmon Dinner was good but portions were way too small. Pizzokie trio was fantastic dish and was thoroughly enjoyable as a dish. Cookies and ice cream were very fresh.
(3)Sahil D.
So we were at this Place on a Tuesday night. I started to experience their bad service in first 10 mins. The waiter said she would be back to take our order in 2 mins and she din show up for 15mins. Some other waiter asked us if we want something (without even a smile on her face). We ordered and after 5 mins the first waitress shows up and puts plates on our table WITHOUT EVEN LOOKING AT US, then the pasta was bad (tasted like they warmed up frozen pasta) and garlic bread was cold. Upon telling the waitress that the bread is cold she said "I can microwave it for you" b*tch I don't come here to eat microwaved food. BAD FOOD, BAD SERVICE!!!!
(2)Jim F.
Had dinner Friday. Got there around 6:00PM and already really crowded. But I got one of the two tables left in the bar area. Within minutes, standing room only. Service was prompt and efficient all the way through my time there. Especially considering how busy it was. Food was just OK. I had a rack of ribs with a Caesar salad and roasted asparagus. The ribs were pretty good. But the salad was just a bunch of lettuce in a bowl with bottled dressing on it. Asparagus was just put under a broiler until charred. No seasoning of any kind. Neither side was bad. Just nothing special. Almost an afterthought to the meal. A bit expensive for the entree to have that. The beer was really good. I had their in house pale ale on tap. Yummy. Probably won't go out of my way to go there again but will not avoid it either. Thus 3 stars.
(3)Leizel B.
I came here last night with a friend for dinner. Like all BJs it was crowded and noisy. On top of that, the Giants game was on so it was even more crazy. (We didn't think about that before we decided to come here...our fault). The wait for a table wasn't too long, we waited about 20 minutes. Once we were seated, we were asked immediately what we wanted to drink, of course we say just waters for now because we haven't even gotten a chance to look at the menu. After a few minutes, we finally place our orders. I ordered the rib eye, medium rare, with a wedge salad and baked potato. For my drink I got their strawberry patch. My friend ordered the jambalaya. My steak was cooked perfectly, however, the seasoning was bland or nonexistent. I had to add my own salt and douse it in A-1 sauce and horseradish. My friend enjoyed her jambalaya. The portion they gave her was huge and she was only able to eat half of it. My drink tasted just like strawberries, but the alcohol content seemed very low, kind of tasted like I was just drinking a strawberry lemonade. I don't like my drinks super strong, but I'm paying for an alcoholic drink, it should make me feel kind of warm and fuzzy. Now, on to dessert... if I could give the rating on just the Pazookies alone, I would give it 5 stars. I mean you cannot go wrong with fresh baked cookies topped with ice cream. Can you? We ordered the trio with chocolate chunk, double chocolate, and macadamia nut cookies. OH SO GOOD!! I should've ordered a glass of milk with it, but I was too full. Our service was just ok. The server was very nice, however he was a little slow and when we needed him he was nowhere to be found.
(3)Kavita B.
Save your money and run! When this place first opened, excellent service and the food was delicious. As time went on, this place has lost all its charm. The service is horrid and the food, just as bad. I have been here on several occasions because it always seems to have little wait these days and fits large parties. The worst is their brunch, my son ordered pancakes from their kids menu. It was literally 3 pieces of pancakes the size of a small coins. We ended up ordering a regular sized pancake afterwards.
(1)Alejandra J.
Drinks are delicious, and all the bartenders I've met are really nice with great service !
(4)Michelle A.
I have been here countless times but tonight can't beat the amazing service I received from darren not only did he make fantastic recommendations but he was just an all around pleasant person to be around. He helped get the night started with his positive attitude and round of drinks that he kept up with follow ups which is hard to come by. Big tip and a hi - five bjs!
(5)Ilana D.
Service is either hit or miss here..I have had some on point ones and some who just go through the motions.but it's Bj's next to a mall which is awesome and I love their salads and happy hour. Sit at the bartop or bar section where they know how to "turn and burn" and I love it
(3)Wintha K.
I tried to give this place another chance but their service is appalling. Earlier this month I came here and it took 45 mins after ordering to receive our order of two salads and one small pizza. They also then forgot we placed the order for a pizookie so that took an additional 25-30 mins. We asked to speak to a manager and he came over 20 mins later, and said he was completely unaware of the situation. Gave it another chance tonight and all we ordered was the pizookie trio. 20 mins after ordering they let us know they were out of the peanut butter pizookie. How did they not figure that out earlier when we ordered? This extended our wait for just a pizookie to 30 mins after ordering and counting...still haven't received it yet. Pretty unacceptable.
(1)Kelly H.
I've eaten here about 5 times in the last 3 weeks. I'm impressed by the extensive menu a since I'm staying at a nearby hotel. They have consistently good quality. Tonight, April was my waitress. She only works Thursday and Friday; but so far she has been the best! I've eaten Mahi tacos twice, Ahi Poke twice, avocado egg rolls, and a salad. All were good quality and fresh. Hefeweizen was good - better than Claim Jumpers by far. Close to Hacker Schorr. One night we had bad service in a group of 6, but the manager was quick to recover. I'll be back again. Ahi poke was the best!
(5)Robert P.
Our server, Rhianna, was amazing. My mother ordered something that wasn't on the menu and she quickly checked with the kitchen to see if it could be made. We were never waiting for drink refills, and her cheerful attitude dramatically enhanced the meal.
(5)Kevin S.
Here I am waiting in bj's waiting to 've seated for the past hour and 45 minutes. After being told it would be a 1 hour wait. Children are hungry. I've worked a long day. Still no help from the staff. If I could give this place 0 stars I would.
(1)Lexie P.
My overall FAVORITE restaurant in Fremont. I've come here countless times and for the most part, I've always received great customer service with great quality food. I usually order the parmesan crusted chicken with mashed potatoes and veggies. I sometimes get the caesar salad, clam chowder, or five meet deep dish pizza. I almost ALWAYS get a pizookie. I'm extremely sad that they don't have red velvet anymore but I have enjoyed the peanut butter s'mores pizookie and I always love the traditional chocolate chip. They've raised their prices a little bit within the last 5-6 years but I'm still a fan, especially since they have their rewards system. I usually rack up enough points for a reward/coupon within 2-3 visits. I also get weekly emails with their specials and coupons, which usually gets me to come in.
(4)Anne E.
THEIR HAPPY HOUR IS A LIE. they give you half portions for half the price so you're basically buying it for regular price. At all the places I've been to they're the only place that does that. Also, our server was very rude and seemed annoyed when we told him we were waiting for happy hour to start.
(1)A B.
Had 1/2 a dinner there tonight. You ask 1/2? I had the Hawaiian Mahi Mahi and the menu says the mahi mahi was glazed. I sent it back because it was not glazed. It came back still not glazed. I like fish but this fish did not taste good it wasn't seasoned and needed the glaze. But that wasn't all went to the ladies the trash bin was overflowing and the toilet paper rolls from the stalls were strewn across the floor. Lovely dinner....not.
(2)Daniel H.
So I haven't been to BJ's in a while because I'm trying not to pay a bunch of money for awesome irresistible desserts all the time (*cough* PIZZOOKIE!!! *cough*). But they got me: free Pizzookie if you download the app and order on the app!!! I don't know if I've ever downloaded an app faster... So I committed the great sin of deliciousness, and headed straight over. When I went to check in at the restaurant, I swear the hostess saw me, thought of greeting me, then decided against it. The manager had to nudge her, then she finally greeted me and got me seated. I told her about my order that had already been placed, and she told me my server would be out shortly. Okay... So I waited forEVER for a server to bring me WaTer and verify my order. They took a long time AGAIN to finally bring me my Pizzookie. The Pizzookie wasn't amazing, but it met my expectations at least - slightly over cooked but otherwise still a big cookie with ice cream. :) The best part? When I told the manager how bad the service was he did not care AT ALL!!! Don't worry, man, I won't be back to get any more of that service. 1 star for the service, 1 added for a free Pizzookie that was slightly overcooked. No return trips intended.
(2)Simon F.
My wife and I had lunch here on Saturday (for some reason, my wife didn't want to eat at a strip club). We had to wait about 15 minutes to be seated (you're given a black pager if you have to wait). I was nice enough to go outside (this freed up a sofa for a family to use). The flies that were trailing me soon followed. Our hostess was friendly (my wife just noticed that she was wearing too much eye shadow- maybe she was trying to look like a wolf). We were seated in the large room on the left (the only other time we were seated there was during the grand opening). I had to ask for place settings. The tables weren't fully set up yet. Our server was young and clearly new. He was also light (he could get blown away by a stiff breeze). Anyway, he was attentive, but annoying (I found him to be a major pest at first). We left him a nice tip ($9.81), but I have to say that it was because we didn't have any singles (our total was $50.19, and so a tip of $4.81 would have seemed a bit harsh). At one point, a manager came by to check on us. He was nice, and was in the area a lot (a group of about 10 suddenly arrived- they were pretty loud). As usual, I enjoyed the songs playing inside (ex: "Chloe" by Grouplove). yelp.com/biz_photos/bjs-… : The TV at the bar was turned to 4 different things. It was dumb, largely because only 2 games were on. (My wife groaned when I had us switch seats. I wanted to face the TV that was closest to us.) yelp.com/biz_photos/bjs-… : If you redeem 150 points, you get "$10 Off Any Meal (excludes alcohol, gift cards, tax and gratuity)." Note: All prices include tax. yelp.com/biz_photos/bjs-… : My Pink Lemonade was $3 (there are free refills on soft drinks). yelp.com/biz_photos/bjs-… : Mozzarella Sticks ($8.67): 9/10. My wife and I each had 4 right away. Our mozzarella sticks, as usual, were wonderful. My wife likes the marinara sauce too, but only had a little. BBQ Pulled Pork Sandwich ($11.94- the price was $11.25 in 2011): 8/10. My wife is always pleased when she orders one. She ate her sandwich quickly and received a good serving of wedge-cut seasoned fries. yelp.com/biz_photos/bjs-… : Pepperoni Extreme (Mini- $11.45): 8.25/10. I should have ordered a Small (for $15.21). Still, I was very pleased overall (I could have received more pepperoni, and the edges of the crust were lightly burnt). Next time, I'm going to try BJ's Hand-Tossed Pizza: "Our delicious thin crust is lightly brushed with garlic butter and topped with the perfect combination of bold tomato sauce, our signature five cheese blend and your favorite gourmet ingredients, then baked to crispy perfection." yelp.com/biz_photos/bjs-… : BJ's Bacon Cheeseburger ($8.67): 8/10. They're new. Description: "On a grilled bun with Applewood smoked bacon, cheddar cheese, tomato, lettuce, pickles and our special burger sauce." I didn't receive any "special burger sauce," but that's cool with me. It kind of fell apart, but my patty was very tasty. My crispy-thin fries were pretty good (I just had to add some salt), but somewhat cold. If we weren't pressed for time (my parents were watching our son), I would have complained about them. My bun was nicely grilled, and my cheese was delicious and gooey. I only received 2 strips of bacon, but they were quite meaty. yelp.com/biz_photos/bjs-… : BJ's Famous Pizookie®: White Chocolate Macadamia Nut ($6.49): 8.5/10. Our Pizookie was a shade overcooked, but otherwise delectable. The scoops of vanilla bean ice cream were bigger than normal. Regular pans were used in the past (tin pans are now used). The Pizookies here were a bit better in the past. Still, I highly recommend them. I laughed right before we left. A guy got hit in the head by one of the revolving doors. He wasn't paying enough attention (he was embarrassed, but otherwise fine). The parking lot should be fixed up a bit. It's pretty "ragged." For the most part, my wife and I really enjoyed our food. youtube.com/watch?v=vUHt…
(4)Lynn C.
I seriously haven't reviewed this place? I visited this place about 4 times since it opened. I've ordered the shrimp pasta. Really good. They always give really big portions. I never get around to trying their pizookies because I'm always too full. Their beer is great and service is always up to par. I will definitely come back to try the meats and hopefully pizookie next.
(3)Clint J.
Wanted to go out for a Friday dinner with my wife, only to have one of the poorest restaurant experiences ever. Ordered a Santa Fe salad with blackened salmon - it came without salmon and had cubed chicken in it. Sent it back. Came back with the same salad, and salmon on top. Later discovered a golf ball sized clump of tortilla chips in the center of the salad. Ordered a pizookie and it came completely raw. Called over the manager and complained and he apologized and changed our check to $0. Sweet, right? Wrong. He said his "executive chef" would personally make us a new one, for free. Brought it home to-go because we were quite mad by this point. Just opened it and it is completely burnt to a crisp and inedible. What. In. The. Heck. BJ's, you USED TO BE one of our favorite places to go. Now you will be at the end of our list of choices when everything else is not an option.
(1)Nancy H.
Came in with a Deaf group of people. Manager refused to turn on Captioning on their TV so we could follow the game. Won't be coming back. Shame really because its a great hang out and good food. Manager needs to learn American Disability Act because someone gonna sued them for not accomadating DEAF FOLKS. Fremont especially where the State Deaf School is.. tons of deaf folks. tisk tisk
(1)Ryan J.
Now I know why I don't come here that often....service is SLOW! 3 of my friends and I came here on a Wed night. We sat down and weren't helped for about 10 minutes. Once we looked at the menu and figured out what we wanted we waived down our waitress who zoomed by and told us that she would be with us shortly. So another 10 minutes go by and she finally takes our order, pitcher of beer and burgers all around. It took about another 15 minutes for the beer to come and then another 10 minutes after that for the food to arrive despite the place being relatively empty. Plus since we all ordered burgers, it should be pretty easy to make instead of making 4 different dishes. We requested that the burgers be cooked medium, yet we all got burgers that were for sure well done. No pink in the middle and it was not juicy at all. We could have asked for this to be cooked a little more, but we were worried that it would take forever for us to get our food back so we ended up just eating the brick of meat. This place gets 1 star for amazing pizookies & pizzas. They get another star for their beers! I love the different cookie selections for their pizookies and I love the beers that are brewed here since they are so rich in flavor! Unfortunately, I will probably not go back here unless I want dessert or a beer. I honestly don't think I should wait this long on a slow day. If this place was packed, I understand, but this is unacceptable. Sorry guys, but I'd rather go to other sports bars/restaurants for quicker service, better food, and cheaper prices.
(2)Tony L.
This place was packed when the family decided to try it out. The parking was problematic and the wait time was long but everyone seemed to have a good time and the food was decent. Nothing special.
(3)Pooja M.
The food at BJ's is just ok -- not spectacular but not bad either. The real star for me and the ONLY reason I keep coming back to BJ's is for their decadent, divine, and delicious Pizookie. A Pizookie, or "pizza cookie," is a giant freshly baked cookie topped with ice cream, enough to share between 2-4 people. BJ's has several flavors of Pizookie, and my favorite used to be the Red Velvet Pizookie. However it has since been discontinued and for that I am truly disheartened, but I have found a new flavor to replace it. The Salted Caramel Pizookie is so absolutely yummy, and the sweetness from the caramel is balanced nicely by the salt. I highly highly recommend the Salted Caramel Pizookie from BJ's!
(4)Zita Marie F.
The food was amazing! The salmon dish was also good and I was satisfied even tho it don't scream my name when I received it but it was yummy! The baked lasagna dish was fantastic! First time going had a good server and enjoyed it the second time it was not so good the server didn't have great customer service possibly could of been having a bad day. I didn't feel so welcomed even though he looked like he was trying his best. But my family enjoyed the food so it didn't turn out to be a completely a bad time.
(3)David O.
Where do I even begin to tell you how terrible this place was. I guess I'll start with the two positives, it was clean and the server was nice. It all goes downhill from there. I ordered the shrimp scampi pasta, I'm a huge fan of shrimp scampi at that....worst ever, the shrimp was burned, so was the pasta, sent it back and it came back worse than the first time. I ceased my complaints and just ate it. No seasoning, didn't bring me ground pepper or lemons until I finally asked for a to go box because I couldn't do it anymore. The place wasn't even busy and they brought me my check in record speed. Would never EVER come back for anything but some happy hour booze. My advice, STAY AWAY from anything that requires the cooks to COOK
(2)G G.
Never miss Pizookie for desert. Our family come here more often just for this most of the time. Love it!
(5)Gia M.
I immediately liked the atmosphere when I entered BJ's. Though it was quite dark, it was very lively inside with a lot of TV screens, and families, and friends dinning, and the place was very big. A lot of people may find this annoying as orders may tend to be slow, but our waitress was very attentive and made sure our orders were taken and delivered promptly. I also like how diverse their menu is, there's always going to be something for everybody. We ordered all appetizers for dinner. We tried the Sliders, Chicken Wings, Crispy Calamari, and Chicken Lettuce Wraps. The Sliders and Crispy Calamari were yummy, but nothing out of the ordinary. I felt like you could order the same thing else where and it would taste the same. The Chicken Lettuce Wraps were also just okay. It was tasty, but I felt like it could have tasted better. I wasn't really impressed until I tried the Chicken Wings, which we all loved! It was /that/ good that we needed to order another plate to share! The skin was crispy and the meat was just moist and it easily slid off the bone. You know chicken wings are good when they don't need to be dipped in sauce! For dessert we had the Cookies n Cream Pizzookie-- chocolate and Oreo cookie that's a size of a small pizza, topped with Vanilla Bean ice cream, caramel syrup, and chocolate chips. This was reeeaaally good! I love dessert, but the not-too sweet kind, and though this may sound like a mouthful of diabetes, it wasn't! The sweetness was just right and I really enjoyed eating this down to the melted ice cream. Of course you gotta share this, unless you want 1200 calories all to yourself (I won't judge).
(3)Allen C.
Of all the BJ's we've eaten at, this is our favorite. First off, parking is a breeze at this location. The lot is large. I don't usually select pork when I eat out because many places don't cook it the way I like, including the other BJ's. But our server recommended the Maui Glazed Pork Chop without hesitation so I gave it a try. It was cooked perfectly - nice grill mark, moist inside and flavorful. The potatoes would have been better if they were smaller in size but I still liked them. The green beans were blanched and unsalted for the health factor? Wife's Creole Tilapia was overall enjoyable except one tomato wedge was frozen solid. We got quirky and ordered the "BJ's Bake Beignet" deconstructed as we have an aversion to soggy bread. It wasn't the Nawlin style fried puffy beignet covered with powdered sugar. It was more like a light bun topped with cinnamon and sugar. Yum! So glad we had the strawberries and vanilla bean ice cream on the side. The greatness of the bun itself would have been masked otherwise.
(4)John B.
I don 't like giving out 5 stars, but this place earned it. I went in twice over the weekend. This place is awesome in almost every conceivable way. The décor and cleanliness, the service and friendly attitude of the staff, the food, even the menu is awesome. Gabby was my server both times and she did a phenomenal job. You don't sacrifice anything here. The food is amazing and authentic, the prices are good and the environment is cool.
(5)Elizabeth J.
Huge tv screens all over the place. Awesome spot to watch any sporing event. Awesome lunch specials, Unlimited Soup & Salad combos. Great spot for lunch. Will def come back. Fast service, food came out very quickly.
(4)Dani K.
Plates smelled like egg. Food was good. Service was okay. Asked for plates and never got them.
(2)Jay J.
Not all bad, but not all good either. The Good: Server was friendly and very attentive, quick with refills and extras. Thanked us for the good tip. Rib eye steak was very tasty and very large. Horseradish mashed potatoes were good. The Bad Wait time 20-25 mins Brussels sprouts didn't taste good. BLT salad had a dressing on it that also did not taste good. Too mustardy maybe? Nachos were nothing special, although a large serving. Baked Beignet tasted cold and old. Too much strawberry 'sauce' rather than fresh strawberries. The server was the best part.
(2)Jack K.
Worst service I have ever experienced. We ordered online ahead at 635 to be seated by 7 got seated by 715 and didn't get our food until 745-750 and when the food got to us it was cold. The medium rare burger I got turned into a well done and our appetizer hasn't come. It still hasn't as I am typing this review at 8:10pm. DO NOT COME HERE. Terrible terrible service
(1)Christine S.
When my coworker and I found out about their $5.95 lunch special (served at 11am-3pm), we just had to try it out! Every time we've been here, the service (whether it's a server or even the bartender) has been awesome! They seem so cheerful and happy to be helping you out. We've tried a few things off the menu, and they were all tasty. The restaurant does get pretty busy, but we've been lucky to always grab a bar table. The wait for food is a bit longer than expected, so if you have a timed lunch, try to order as fast as you can! Besides the lunch deal, they also have a good happy hour. The best deal for the happy hour is the half off pizza! Yum!
(4)Izzy Q.
I personally really enjoy this location. I'm originally from San Jose and used to go to the Oakridge mall location but I find that this location's employees are much more friendly! I usually sit at the bar and I was extremely impressed with Sergio one of the bartenders who is always there late night closing. I asked him to make me a Cantaloupe martini, a drink that I would always have at the San Jose Oakridge location. He hadn't heard of it before and i told him to just give it a shot. After a couple of tries...he nailed it!!! It tasted just like the one i used to order in SJ. I was extremely impressed! He's one of the reasons why i come back :)
(5)Nazz A.
Waited 15 min for a server. Turns out the server in our section went on break so no one was assigned to help us. Wtf. Ordered a very berry margarita. Ive had it numeorus times. Usually delicious. This one was terrible. Too strong. Every sip burned my throat lie i was taking a shot. My bbq brisket burger was dry. Not enough sauce. They forgot the ranch i ordered. Had to ask again.
(2)Rela S.
We came here for the 49ers game and the staff did a great job of taking care of us. On game days they offer happy hour specials throughout the duration of the game. The specials were definitely a great deal and they had a good selection of drinks and food. Some items included: Happy Hour Specials: $4: All BJ's craft beers, Flatbread pizzas, boneless wings $5 House Beers, Freshly Muddled Mojitos, Martinis, Spinach Artichoke Dip, Chicken Pot Stickers, Angus Beef Sliders $6: 4 Different Types of Wines, Chicken Lettuce Wraps, Santa Fe Spring Rolls, Avocado Egg Rolls, Mini Deep Dish Pizza Keep in mind the Happy Hour specials are "Happy Hour-Sized" so much smaller than their usual portion sizes. I got the flat bread pizza and there where 4 small slices of pizza. It was pretty tasty though. The chicken lettuce wraps were a pretty decent size as well. One other thing to keep in mind is the happy hour specials ONLY APPLY TO THE BAR area. Not sure if this rule is for game days or everyday. But when we went they only offered the specials at the bar. We picked up a few drinks while waiting for our table and brought them over once the table was ready. Overall a great place to watch a game. I think next time we'll just hangout at the bar. The energy was much better on that side of the room :)
(5)Arnab R.
Average food with very bad service. Waitress was very good and responsive, but the server just dumped the food, literally, on the table, all the time. And this is the first time ever I have to write about smaller portion size in any restaurant! Calamari fries came halfway full in the plate! I was wondering maybe something went wrong, but then noticed same orders for other tables, and they were all half full. Either increase the portion to full plate, or serve the same portion in a smaller plate, but don't keep it half full. Its a big time put off from customer perception point of view. And nobody came back to check on us to see if we want another round of beverages.
(2)Radio G.
Slow. Like. Reading. This. Sentence. Service. Do. Not. Go. There. Hungry. o. M. G. Where is the food. This is the second time it has taken more than 45 minutes for a simple pasta dish. I won't be back.
(2)Stephanie A.
The staff is pretty friendly but I give them 2 stars for service. It took 45 min for a chicken Caesar salad.
(2)Smash S.
Always bad service, always a long wait for food. We've now been waiting 40 minutes for 2 pizookies & 2 small pizzas........ I've only had good service from nico & amanda. You're better off ordering to go, but their food isn't all that anyways so you should probably just cook at home.
(1)Tea D.
Food is exactly like all the other BJ'S out there. This one however has horrible service. Went there for their late night and it took 15mins to just be greeted.
(2)Lydia H.
Two words to summarize my review: understaffed and inadequately trained. This place has really gone down hill compared to my previous visits from previous years. I know service had always been slow, but at least they were always nice about it. We came at around 9:30 sat at one of the round tables near the bar after we got the ok from the hosts. We proceeded to wait 10 min- no menu. So we got our own menus back at the hosts stand. 10 more min- no server greeting us or asking if we wanted some waters. Some type of acknowledgement would've been nice. Another 10 min passed so we decided to order from the bartender ourselves. The rude and snobby bartender looked at us impatiently and took our order. We sat back down and voila, our server appears. I'm not going to bore you with the rest of the waiting details, as you probably have an idea from reading the rest of the reviews from other yelpers, but it continued with us flagging down the server for the basic necessities because he was obviously too busy and overwhelmed. We understand his pain, both having been in the hospitality industry, so we gave our 20% tip and bounced. This place really needs an upgrade in food and service because it's not what they used to be. The beers and atmosphere are still great, but probably wouldn't come back again. It seems like management honestly just doesn't give a fuck.
(2)P A.
The service is so slow. It usually takes 15 minutes to receive your drink order. The food used to be good, 2 years ago but I notice the menu continues to change and the prices at the BJ on Mowry is more expensive than other locations and the menu does offer the half/smaller portion selections. A normal lunch on a Monday -Thursday will take 2 hours.
(2)Brittany R.
Disclaimer: I used to work at BJ's San Bruno and BJ's Concord so I have a good idea of what goes on behind the scenes at BJ's and the code of conduct for customer service. I like this location because the parking is so easy (usually, but right now there is construction going on FYI) and it's also not too big but not too small. The bar is the perfect size so that everyone in the bar area has a good seat to see the TVs. I'm a big fan of BJ's food so the consistency here is definitely appreciated! Each time I get my favorites, they always taste as scrumptious as last time ;) Speaking of, my favorites are: Avocado Egg Rolls Baked Mac & Cheese Black & Bleu Burger Maui Glazed Pork Chop Shrimp Scampi Classic Combo Pizza
(4)Genald O.
I remember the first time I went to this restaurant on my cousin's Birthday a few years ago with my whole family and I instantly fell in love with it. The waitresses are friendly and the menu is fantastic. There was a Warriors game going on and it was just a memorial event. There is plenty of TV's around and a Huge TV located at the bar. As you enter, you will see that this place is located right next to a building that used to be Mervyn's. You'll be welcomed by revolving doors and inside is a sports atmosphere. Great place to eat out with friends and family, whether it's in the evening or late night. The desert is so awesome!
(4)Meghian G.
We went to BJs for brunch, we waited 5 minutes and no one came to seat us. The restaurant was not busy at all. We wanted to try the brunch cuz we seen it last time we had dinner but no one is available to help you. I wouldn't recommend them for brunch.
(1)Arcie Marie D.
Back in the day, when BJs was a newer concept, they had major service issues. I feel as though they have made improvements since then, with the exception of the Newark location. I have NEVER had a good experience here. I don't know why I keep coming back expecting different. I'm in the service industry, so I tend to be way forgiving when it comes to the wait staff. But when I leave this location upset every time, it's not a good look. My first visit to this location, the manager had to comp the entire bill bc the food came out wrong. We're talking 0/4 orders correct. And cold. And I was never given my drink throughout my meal. Ever. Even after 3 requests. My most recent visit was no different. Started off with a quote for a 40 min wait. For my husband and I and my infant. On a Sunday early evening. Okay. I guess we'll wait. Then the host asked which I needed for the baby, a booster, or a highchair. My baby's 3 months old. Tiny. So I explained to her that he doesn't sit on his own yet. So neither. (He was sitting in his stroller, not carseat, so I told her i didn't need a sling either) 55 min later, they realized they had skipped over us and said it would only be 10 min more. Oookay. 15 min later (so closing in on an hour and a half wait time. For 2 people) we were walked over to a high top table in the bar area. First, that area is open seating, so if you were going to seat me there, was there a need to have me waiting for that long? And second, you're going to seat me a high top and expect me to pull up my stroller next to the table? So I'm going to tend to my baby sitting almost 2 ft higher then him? She agreed to get us a regular table. But of course we had to wait a little longer. 5 min later, she was ready to redirect us to our table and asked me to leave my stroller in the lobby. My now sleeping infant son was nestled in his stroller. So obvi I was confused. I explained to you he doesn't sit up on his own. And you can see I don't have him in his carseat and I explained that to you as well. So you're expecting me to pull him out and what, hold him the entire meal? To add insult to injury, she led me down some stairs. With my stroller. Really?? So we established the hostess had no clue what she was doing. But the food. C'mon!! I ordered a water and a beer. Never receive my water. I ordered a sandwich. And thin fries. No substations. No special nada. Straight off the menu. Still wrong. Wrong sandwich. Wrong fries. My husbands too. I paid too much money for that dinner to be leaving so unsatisfied.. I will definitely be avoiding this location in the future. Try Bridgepoint in San Mateo. I've had way better experiences at this location.
(1)Kimberly C.
Went to this location once. Service, must be because it wasn't packed, was attentive. Balsamic chicken was overcooked and the salad was wilted (from the heat of the hot plate and/or chocken) which is my ultimate pet peeve! Dry, overgrilled chicken breast was edible at least. The buttery mashed potatoes and fried onion strings were decent. Gave a three star review because the fiance stated his burger was good. And of course their shoe string fries are tasty as always at each BJs location.
(3)Lou-Lou M.
Service: Came in here earlier for dinner. My friend and I got here around 6:30 pm. We only waited two minutes to get seated. But, it took 10 minutes to find a waiter to place our orders. Our food came 10 minutes later, but the waitress assigned to our section didn't appear until much later. She seemed nice, but for a restaurant staff servicing the dining room, she didn't smell clean. There was one time when my friend and I took a whiff of her body odor as she walked past us and it made us gag while chewing on our food. That's pretty gross. Food: We got our food rather quickly. We only ordered two dishes tonight: 1) Shrimp Scampi Pasta was EXCELLENT! This dish comes with a generous amount of flavored shrimp over angel hair pasta tossed in a light, perfect blend of olive oil, butter, garlic, lemon juice and diced Roma tomatoes. They dish was topped with grated Parmesan cheese, and a dash of bread crumbs and chopped parsley. A full order is about $19, but the serving is enough to be split in two. We truly enjoyed this dish and will definitely get this at the next visit. 2) A large, hand-tossed pizza-half "BJ'S Favorite" AKA The Works (Oven-baked meatballs, pepperoni, Italian sausage, mushrooms, green peppers, black olives, white onions and seasoned tomatoes) and half "Sweet Pig" (best known as Hawaiian). Both flavors look good on paper, but both failed in taste and texture. Both sides of the pie were dry. Our pizza was served on a cold ceramic pizza plate-not on a hot, stainless pizza pan straight from the oven. The pizza pie/crust didn't taste fresh either-it got cold and chewy fairly fast. Very disappointing. Summary: The restaurant is simple and airy. The crowd is good and decent. Noise level is fair. Tonight's dining experience was below average in my opinion. Sign up for BJ's Premium Rewards online and get free stuff like BJ's Famous Pizookie. They give a point per dollar spent. Rating: For this visit, I'd give it a 2/5 rating. They need more attentive wait staff or I'd think twice bringing a family here because you'll wait a long time to get served. The food came quick, but we weren't asked even once if we enjoyed our meal. I'll highly recommend Shrimp Scampi Pasta. I'm not a big fan of deep dish pizza, but I'll give it BJ's pizza another shot next time I come back here and hopefully, I'll have a better review then.
(2)Kimo L.
2.5 stars. extraordinarily mediocre in every aspect.
(2)Mary T.
My choice for dinner brought us to BJ's in Newark, Ca. I wanted to change things up and didn't want my usual drink. Our kind waitress Jessica Watson (last name because we found out their are about 4 Jessica's that work there.) recommended a drink called "drink like that" it was so tasty that I was drinking it to fast the alcohol caught up to me later. That was fine because the food was good. And you can't end the evening with out getting dessert. We ordered the trio of pazookies. We chose chocolate chip, triple chocolate & my favorite peanut butter but with a twist they were trying something new. They placed Jam in top of the cookie so it tasted like a PB & J sandwich. Thanks Jessica
(4)Tiffani H.
Turn around don't do it. This was the worst dining experience I've ever had. Horrible service and apparently normal car break ins in their lot. Every year we have friends fly in from Southern California. We decided to try something new and go to Bj's. Never again. Here's a summary: **The manager very casually comes to our table and asks if anyone drives a VW... And then says "oh ok because it just was broken in to" and walks away. We found out from the bus boy that car theft and break ins happen 2-3 times a day In their lot. Hello jerk...WARN YOUR PATRONS!!!!! It took 15-20 for anyone to come to our table. (The place was not at all packed) Only half of our 25 person party was brought waters/offered appetizers Our waitress kept forgetting our orders(write it down dummy) The guy bringing out the food was rude and kept yelling at us, throwing our plates on the table: his shirt was dirty and untucked , he was not happy to have to be at work. Very unprofessional. The orders kept coming out wrong. We weren't brought napkins until the end after several requests. Water refills never offered. Very rude response to the car being broken in to. Absolutely the lowest level of customer service I've ever had and on top of that....THE FOOD SUCKED. don't do it people. This location should just be torn down.
(1)Jennifer R.
I've been to BJ'S a few times & each time i ordered something different & i don't like it lol. They are over priced & the food isn't that great. Today i had the deep dish baked lasagna. $15 what a rip off lol. Definitely wasn't worth the price. I only ate half of it. The pizza is the only thing thats worth eating from this restaurant.
(2)Eric H.
We get our table at 5:30pm. Our entire group had arrived(11 people total)and ordered at 6:10pm. There was no one checking on us or offering water ( many of us were out for some time) and we complained to the suppose manger at around 6:55pm for at least water. Some of us got their appetizer but no plates at around 7pm. Then finally some of us start receiving our food at around 7:25pm.... REALLY!!!!! There was even 2 orders that were wrong or forgotten. This was on a Tuesday evening, isn't this suppose to be a easier day of the week for a restaurant? The one star doesn't express the frustration and hunger we had. I don't know what was happening in the back but the server could of attended to us a bit more, could of even improved our impression at BJ's. We tried to have their dessert, which we heard was good, but they are still messing up. 2 more orders were taken incorrectly or done wrong and it's 8:16pm.... After everything we were given a discount but it still no excuses for this to happen to anyone. If what we heard was true, the girl who served us was very knew, which would explain why she couldn't seem to handle everything that was going on. She shouldn't have been given such a large group or have some one help her out. I feel bad for her but not for the business, this could of been avoided with better training and leadership....
(1)Brian T.
I went here twice now and now I know to never come back. Both times the server took 15 minutes just to check on us for our orders and on top of that about 40 minutes to get our food. It gets worst after receiving our food, our server Jesse, never checked up on us. We had to flag someone else down to find someone to find him who was just chatting up another table and this is about an hour after finishing our food. Worst service ever. definitely going to the Cupertino one instead.
(1)Matt A.
Service was slow. I came here around 2 on a Saturday and sat at a half empty bar. It took over 10 minutes for the bartender to come over and take my drink order. He stated the taps obscured his view of me so he didn't know I was there... Really? I ordered fried calamari just to have something to chew on during that football games. While the portion was good size, it was soggy and very greasy. Disgusting. If you can't get that right then there is no point in trying anything else. The beer was good though.
(1)Tram N.
(+) Avocado Rolls. I may or may not have been dragged here just because my friend was dying to have me try this appetizer and I have to say it did not disappoint. The portion was HUGE. I was actually pretty full after this dish. They were definitely generous with the avocadoes and the sauce complemented the rolls perfectly. (+) Mahi Mahi/ Shrimp Tacos WITH SOME AMAZING CHIPS AND GUAC. If you're looking to go with something light for dinner then I would definitely recommend this. You can mix and match or get both of the same ones. The portion might be considered small if you tend to eat a lot because there's only 2 tacos but it was pretty filling for me! Super fresh seafood! I was pretty full after this. OH and the chips / salsa & guac was perfect. Customers service was pretty good. The waitress was super patient with us even though we literally took 15 minutes to decide on what to get. We came for a pazookie but did not get a pazookie....
(3)Russell T.
Parking sucks but what evs. A whopping 6 TV screens running. Plates already have sauce on them before they hit your table. Calamari has zero flavor. However, staff is very friendly and accommodating. Service on its own would earn 5 stars.
(2)Chantelle D.
I'd say the service in this restaurant has up'd their game! This review is for Kyle, who was the waiter for my husband and I on Saturday night. He was very attentive with our table and was also very personable. He wasn't overbearing like some waiters are in other restaurants. He asked all the right questions and managed to make sure our orders were put in correctly. He definitely made our dinner much more enjoyable knowing that he took care of us. Thank you, Kyle!
(5)Jeff C.
This is our go to place for decent American food chain. We came here recently to watch a World Cup game and the bar area was packed with fans watching on the 4x TV screen. Typically, there's always a short line here because its so popular. BJ has a rewards program thats good for small rewards like free dessert if you eat there often. Happy hour half-off prices for food means half portions. So its not really a deal. The prices for appetizers are above average, so next time I would just buy an entree. While watching the game, we got a Jerry Burst pitcher, which is easy to share with the ladies. Also got fried calamari, avocado rolls, and regular buffalo wings. They were all very good but probably could give me a heart attack. The bartender checked in on us periodically through the game and was very relaxed. All-in-all a great place for a sporting event. Its OK for general dining though since the food quality and value is hit or miss from my experience.
(3)Maggie C.
Every single time my coworkers and I come, the service is terrible. We always have to wait a minimum of 10 minutes before our server comes by our table. Another 10 minutes before we get our drinks. Another 20 minutes before we get our food. Don't get me wrong, the servers are actually really nice, but they just never stop by the table. Order everything at once because if you want to place another order, it'll take at least another half hour. Also, last time we were here for a friend's birthday and after waiting over half an hour for our pizza, the pizza was served cold. What the heck? Of course we sent it back. When he brought it out the second time, he didn't bring any plates or silverware. We came late that night and there weren't that many tables. If it was busy, I'd understand, but c'mon. I honestly think chain restaurants like this need to up their game. There are a lot of booming restaurants that have excellent service and great food. I've been to BJs a dozen of times and every single time, the service doesn't change.
(2)Lorna P.
Great selection of beers. Love that they have my favorite Belgium Lambic beer on tap! Food was average. Chicken lettuce wraps and tomato mozzarella sale were my favorites. But definitely have a wide selection of menu items. Got a decent deal for happy hour. Super busy, so bartenders had somewhat of a hard time keeping up, but were pretty cool. I'd probably go back if someone else were picking the restaurant.
(3)The Food L.
What a gigantic restaurant with massive parking lot !!! Not sure who was providing bad service, I found everyone very friendly. I got the impression that it's a very popular among the locals. I wouldn't mind going back if I had to. Desserts are fabulous but I regretted for those extra calories!!! They list all items with calorie count - pretty awesome.
(4)Jessica B.
Haley is the best! I have a history of having horrible service at BJs (all BJs, not any ones in particular) so I want to praise good service here whenever I come across it! Came here one busy Sunday evening with a party of 8- a few of them being foreigners with limited English. We had Haley as a waitress and she was AMAZING! Really kind and patient with our semi-difficult table. When she left to go on her break our service declined significantly so we had to talk to the manager to get her back.
(4)Edna G.
Finally rating after 7 visits....if it wasn't for the food, I would not go here. Expect to wait for your food or service. My experience has not been so good from expecting 6 co-workers asking for a jalapeño burger and they ran out of jalapeños during lunch! Forgetting my drink, order or side many times! Took 45 min for 4 people's food! Taking forever to get you the bill!! Love their trio Pizookie and root beer drinks as that is the best part! Easy to customize your food, if you get it!? If you are taking your time, go here as their service is super slow; it took two hours for our lunch today....good thing our work is not as mindful of our time but then again, I was with a manager....
(2)Wendy Y.
I usually come here during the night, at around 8pm or 9pm. It's usually a late dinner and we try not to eat too much. Just like any other BJ's Restaurant, the place has full bar access, booths, and tables. This place in particular has a long wait time on a lot of times I've been here. There were times when we left because the wait was too long and it was already late. We were seated quickly this time. Our waitress came quickly and provided us with menus and waters. We scanned through the menu and decided on two appetizers and an entree. We got the chips with spinach dip, buffalo wings, and chicken pasta with angel hair. We also got two drinks: your typical Stella and a raspberry cider. The food came pretty quickly and we chowed down right then because we were so hungry. The spinach dip was so good and it warms your mouth. The dip was thick, but in a good way. The buffalo wings were great and the portion was huge! It also comes with celery and carrot sticks. The dipping sauce for the wings was a little weird for me. It was a spicy liquid-y hot sauce. The pasta was so delicious! The angel hair spaghetti was cooked well and the white sauce was great! The chicken was also very tender and juicy. Maybe I was just hungry, but everything was really good. I definitely recommend the raspberry cider though! It's one of the sparkling ciders so it's not even like alcohol. It just tasted really fruity and nice. The service was also good. Our waitress came and checked on us many times to make sure that things were going great. Other servers dropped by and asked us how we were doing as well. I don't come here much often, but the food is good whenever I come, so I am satisfied with this place. I will most likely be returning one of these nights. It's pricey, but it's expected for these kind of restaurants.
(4)Jo L.
Had the BBQ chicken pizza and hooooly crap it was sooo salty! Imagine a delicious looking BBQ pizza, you could probs find a pic here and now imagine a mound of salt on top. Not just as a garnish. Nope, just obnoxiously sitting on top of your pizza ruining every bite. If it weren't for being a bit buzzed from a pitcher of their Berry cider, I would've cried a river of SALTY AF tears.
(2)Kristine F.
I highly recommend the honey mustard crisp salad (grilled chicken on mine). Mmm chopped greens tossed with honey mustard dressing, chopped hard boiled eggs, corn, cucumbers and topped with tomatoes, almond slivers, and normally crisp fried chicken strips. For appetizers we usually get the spinach stuffed mushrooms and fried artichokes for ~$5 each! The mushrooms sit atop cilantro aioli drizzle and the artichokes are kinda sour (arrives with ranch). My second favorite dish is the parmesan crusted chicken with mashed potatoes and broccoli. The cream sauce is satisfying and not too heavy while the chicken is lightly pan fried. I prefer the crispy thin fries over the mini potato wedge style; both options are available. As for the pizookies, oh gosh are they indulgent. I got tired of basic chocolate chip with vanilla bean ice cream so I've tried the red velvet and new salted caramel ones. All of them are sweet and take some time to bake so snag your server halfway through the meal to order. Btw, Rosario waited on us during Mother's day and was a great waitress. She was on top of her game and didn't rush when taking our drink orders; she even had time to take all of our orders at the same time (drinks, apps, entrees), which was convenient for our group. She remembered to put in our to go order at a decent time as well. *remember to do call ahead seating!
(4)Andy B.
Not really wanting to come back to BJ's after eating their pasta. VERY oily and unappetizing since the pasta and sauce had a congealed texture and taste to it. As for the appetizers, they were okay. Not very memorable. The day I went was for my cousin's birthday dinner. We also had dessert there, and I didn't feel satisfied from the portions I had there. I wouldn't come back, especially when the service was just okay. Oh yeah, and when I thought I had left my iPad in the restaurant and called the restaurant to see if they found it, the employee who answered the phone wasn't even apologetic about my concern when I explained the situation. Thankfully, my iPad was found under my car seat, so I was so relieved when I saw it there. We had a BJ's back in my hometown, and I'm glad I never went there.
(3)Suzi L.
This place is really good for party's. The food is great and the servers are very efficient. Jk. Sometimes they suck but I really enjoy drinking and eating so yea I give it 2 thumbs up!!
(5)Hala A.
Literally, the WORST service ever. I mean service here usually sucks but last night was on another level. From slow service, to bad attitudes, to cold food... Beyond amazing. Shout out to Brandon or whatever his name is (he's 30, tall and white). But there was this really sweet girl working takeout who greeted us and was all cheerful.. Cayla or Carly? At least someone was pleasant.
(1)Arvindram R.
Have been at this place for almost not less than 60 times, used to be an awesome place with great food and Beer, happy hours used to be really Happy with 1/2 price regular sized appetizers. Some corporate changes happened which wanted to profit out of the venture and from then the food quality worsened, prices went up and portion size started diminishing. Come on BJs we used to be friends, let's get back on track with quality and value for customers.
(3)Sheila P.
I have to agree with many of the posts the food was delicious but the service was ridiculous. My partner and I waited over 25 minutes for anyone to address us after being seated. We actually had to go and ask who our server was. After being introduced to our server we ordered since we had ample time to review the menu, our server disappeared for another 20 minutes so we asked the manager to fulfill our drink order. Once the server returned he was very apologetic but we were over the experience and apologies close to tip time don't appease us. Three stars for the tasty food. We will not be going back due to the poor service.
(3)Kurt M.
Sergio is awesome!!!!! I forgot my bj reward card and he was able to look me up by number!!! Also he was very fun, friendly, and entertaining! My food was hot and very delicious!! And beer was good and refreshing!
(5)Michelle O.
Just had dinner at this place. My stomach is aching! I had the parmesan crusted chicken. Flavor wasnt that great. The lighting was poor, very dim making my entire dinner party squint just to read all of the tiny writing on the menu. Not to menton for a party of 3, the wait was over 30min. The menu is plentiful with selections, but I am in no rush to return
(2)Eddie B.
I gave a 3 because while I love Bj's Restaurant because I always get high quality food. But my issue is this one location uses big tomatoes in their Tomato and Mozzarella salad and chops them in 4ths. Which means you get these huge pieces of tomato with a few little pieces of mozzarella. Every other franchise uses the cherry tomatoes and cuts them in half which makes them about the same size as the cheese. Told management last time and he agreed they were wrong.... Still no change so I will continue reviewing
(3)Lina H.
Very, very disappointed. I was looking for a spot to catch the Sharks game and I figured BJs would have it. I found parking relatively close to the entrance, and walked right in. When I got close to the bar I was shocked to see they were not showing the Sharks game!!! At least not in the 4 TVs right in front of the bar. :( When I asked the bartender about the Sharks game he pointed towards the TV on the side of the restaurant, nowhere close to the bar. So basically if I wanted to watch the game I was going to have to get a booth or table in the dining area. I was definitely not hungry nor did I want to wait an hour to get seated!!! So, I simply walked out and drove myself to Jacks Brewing where they had two TVs right at the bar showing my precious black and teal Sharks. ;)
(2)Derek B.
Was looking to try this location near our new home and once we were finally accepted after trying once or twice, found it's not half bad! PROS: -Expansive menu with great food options, something akin to Elephant Bar. -Pricing is fairly decent, there are definitely ways to save money if you make good choices. -Nice atmosphere, kind of like a younger and trendier PF Changs or Elephant Bar. CONS: -Busy, busy, busy. We've walked up to this place on more than one occasion and we're told there was a 1-1.5 hr wait, wow! You're not allowed to call in ahead of time to get a reservation either, perhaps after a certain time maybe. -Given that it's busy, the waiters attention can be seriously compromised. Our waiter had issues coming regularly or when needed and would sometimes walk away before an order or request was fully resolved, strange! -It's a fairly loud atmosphere, especially around the bar area. Sort of a great place to go if you want to have more than a few drinks, talk loud, watch the game, and be merry...just be wary if you're thinking to bring certain people. -My spoon or fork was super dirty with a huge chunk of something on it...something nasty but I forget what it was...we told them but there was no consideration given...we even had to bug them b/c they forgot to replace. So yeah, the customer service CAN be lacking although more visits are needed to resolve an opinion. Hoping to try again soon.
(4)Betty K.
Cool environment! Great service...boozooki yay!!!!
(5)Melissa B.
This was a really good choice for dinner. We had a party of 7 and were seated right away. Food was really good. The waitress we had was amazing. She made sure our drinks were filled without hesitation and we had everything we needed. They have military discounts and really awesome kid programs to earn free meals. Definitely going back to this particular location.
(4)Araceli T.
The food is generally pretty good, but not good enough to make up for the exorbitantly long wait to receive it after ordering.
(2)Deepa P.
I love the beer they brew! Halfawisen is my favorite!
(5)Karm P.
3 stars cuz last time i was here i did not see the Jambalaya on the menu anymore hmmmmmm......other than that avocado egg rolls and the Buffalo ranch pizza......not much of a beer drinker but if u are You must come check this place out got a lot of beeeaa choices haha ......on that note Cheers Mate.
(3)Ranjina R.
If I could give less than 1, then I would have. Horrible, horrible service. Servers don't even bother clearing up dirty appetizer plates before serving the main course. Servers don't show up for long periods of time. I can't emphasize enough on how bad the service is now. It wasn't so the first year after it opened. Food was better then too. Fries are cold. Food that's no longer warm to barely warm gets served and honestly it doesn't even taste good like it used to anymore. Waste of time, energy and money to go to this restaurant now. Last few visits to this restaurant has been just terrible and I used to go almost weekly to this place in the past. Not anymore for sure. Don't waste your time and money at this place.
(1)Monica R.
I love BJ's every dish I have tried here has been pretty good and reasonable in price as well as always having great service and a fun bar crowd. Great place to watch games.
(4)Jing X.
Always long wait for food!!! Food is not great either!!!
(1)Stephanie K.
Food is good but they lie about the portions. My fried chicken meal was supposed to have two chicken breast but in reality they split one breast into two pieces. As a lady that gets full quickly, I cleaned my plate and was left wanting. My boyfriend was still hungry after his meal and was looking for others scraps.
(2)Samantha R.
Crappy customer service. Was waiting to be seated and the hostess forgot about us and seated someone else. LOLOL maybe the place needs lighting or she needs glasses?? Yup not coming back. Also it takes years to get your food.....
(1)Evelyn R.
Good food and service. We tried some pizza, chicken wings, avocado rolls, and artichoke dip...all very good. Especially the chicken wings. I also tried the scallops but they were gross. I sent them back and had it taken off my bill. The pizookies were very good as well. I tried the macadamia and oreo pizookie but the oreo was better. This Bjs location is nice and clean. I would go again.
(4)Amanda H.
We called ahead and there was a 45 minute wait, when we arrived about 30 minutes later we were seated immediately. It did take a little while for our server to free us but once she did she was amazing and attentive. Unfortunately the chef of the night wasn't up to par. We ordered the cheese sticks and calamari as appetizers. A individual sweet pig pizza, a burger, chicken salad and a pasta. My fiancé ordered his burger medium rare and received a medium well. My pizza was extremely limp and didn't have any pizza sauce! I think the recipe for the thin crust is not a good one as it was extremely soggy. Typically I get the deep dish which is so good. Anyways, the server had my pizza remade which took about 10 minutes. The second go around it had sauce but again soggy. The manager came by and comped my pizza. Which is much appreciated. Only complaint about the server is the fact that she did not let me know root beer was not free refills and they were 3 bucks a pop! However, one of my rootbeers was also comped so I ended up paying just for 1. We still left the server a 20% tip as the meal was not her fault. Having been a server before I really appreciate the fact she got a manager involved. So many times I've gotten the wrong meal or soggy or something and servers just don't care and don't offer anything. At that point I say sorry server no tip for you!
(3)Tiffany Michelle L.
The new Bison burger was okay - kinda plain, I suggest they try a new or better sauce I'm not sure if the coleslaw was supposed to be dry with no liquid or not, but that is the way it came.
(3)Raj P.
Thought to try them again as was not too happy with them the first time around. First disappointment - the Cajun Pasta - most blend pasta I ever had anywhere. No spice at all. Tasted like it was just dipped in light tomato sauce. Second disappointment - ordered appetizers during happy hour and it was good but when we ordered more, we were told it would cost more since it was no longer happy hour. No problem with that. What was disappointing was when we were told that the portion would also be bigger because it was at regular price. Been to a lot of places during happy hour and always price was cheaper during happy hour but the portion was always the same. So happy hour price is not a big savings at BJ's since they also short you on the portion. Very disappointed in that little trick. Why not just remove the appetizers from happy hour since it's really a bait and switch.
(2)Carmik T.
Dinned there on 1-24-14 about 8:30 PM. Place was busy had about a 20 minute wait, not bad for a Saturday Night. Food and service was good. We are fans of the menu, always enjoy eating at BJ's. Great kid menu items as well.
(4)Dawn L.
Ordered online lightly battered artichoke heart appetizers. They were heavily battered and almost burnt. Ordered spaghetti with marinara sauce on the side & added side wedge salad with 1000 island dressing on side. The marinara sauce was not put on the side as requested and the spaghetti was cold. I did not like the sauce so the whole entree was thrown out. Instead of 1000 island dressing I received blue cheese which I dislike. Was anyone paying attention ? I have been sick and was looking forward to a good meal but this was a complete waste of money. After paying the service fees etc. I have learned a very expensive lesson. Will not order at BJs again.
(1)Vira P.
I got the mahi-mahi off their lower-calorie menu. I guess lower calories mean less portions. It was small compared to the rest of the menu. But it was pretty good so I can't complain too much. As always, I ordered the avocado egg rolls to start. The egg rolls were good, but the tamarind sauce was watery, as if they're trying to make their inventory last longer. The highlight, of course, is the pizookie. Can't go wrong with a pizookie. Service was fast and friendly. So basically it's just your average BJ's Restaurant.
(3)Bannister C.
The food served here is without a doubt good tasting. It is the loud, uncomfortable, chaotic environment that takes its toll on you. Not a place to enjoy and relax and appreciate your meal. Perhaps the owner should hire an acoustic engineer to see how the noise can be attenuated. A shame it really is too loud inside.
(3)Rita K.
A solid 3 stars. There may be a wait during dinner time, especially on weekends, so I recommend making reservations ahead of time. The food here is okay, but the pizzas are really good, especially the buffalo chicken one! I recommend coming here during HH after work (I think it ends at 6pm) for half off mini pizzas! Their HH specials for drinks aren't that much of a discount, $1 off drinks for the most part. Can't go wrong with anything on the menu. I've been here a bunch of times over the past few years and I never had a problem with their food. I recommend buffalo chicken pizza, cobb salad, and their wings. The 5 pepper wings (extra hot) isn't that spicy at all, so all you spicy lover freaks would be able to eat it with no sweat. The pizookie is what BJ's is known for. Delicious melted cookie with ice cream on top dessert... mmmm. Might come here for my birthday for the free pizookie. We watched a Warriors playoff game here once near the bar, we had to call in advance to reserve one of the tall table with stools and got a great view of the big TV screen. I recommend coming here for sports games! Lots of screens everywhere with volume.
(3)Venkata W.
This was the first time I went to BJs in Newark. When we waked in, there was a young group of hostesses hanging around the front of the restaurant carrying on multiple conversations. I did not understand why there were so many congregating and crowding the front of the restaurant. We were seated in the 20 min wait time. But when we went to our table, it was not wipes clean from the previous seating. When we pointed that out to our server, another young girl, she went up to the congregation and yelled at them. They just watched her disinterestedly. Then she came back, said she was sorry, that there were no silverware and napkins for us to use, and went to find them. She did not try to clean the table, or send anyone to do this. The congregation was back to just that....their conversations. Later, she returned with the napkins and silverware, after the appetizer had arrived and our hands were dripping with the sauces. When I ordered my glass of wine, which came in a carafe, she poured it for me. The problem? She did not pour all of it. In fact, she gave me a awkward smile, and took the last remaining bit with her! What gives? The main course, when it came out was warm, but nothing great. The flavors did not stand out. It was mediocre. We normally tip generously, so that did not happen here. Needless to say, we won't be returning.
(2)Joy H.
I'd only been to a BJ's one time before, and it was pretty good. So when the hunnie suggested we try the one in Newark, I was game. We have driven past it many times, and every time it was packed. But we went at 3:30 on a Friday afternoon and got a table immediately. The decor of the restaurant was awesome. The bar looked nice and we'll stocked. The place was clean. Overall appearance was great. Service...meh. We were seated and it took about 10 minutes before our waitress came to take our drink order. It wouldn't have been too bad if the place was busy, but it wasn't. We ended up placing our orders...we got the fried calamari, he ordered the Bbq pulled pork sandwich with their crispy fries, and I ordered the new roast beef dip with wedged fries. The calamari breaded and deep fried and served with a lemony tartar-like sauce and a spicy marinara sauce. It was good, crispy, but a little oily. They could have drained it a bit more. His pulled pork was pretty good. The pork was tender and the flavor was intense. The coleslaw that came with it was warm, and I didn't like that. The fries, well, they were fries. My dip...it was awesome! The roll was toasted. There was a good amount of beef on the sandwich. The Swiss cheese was perfectly melted. The au jus had a lot of flavor. The wedged fries seemed to have a coating on them and were fried crispy, which I liked. The meal itself I give 4 stars. Then came dessert. We ordered the white chocolate macadamia pizookie. It came out within 5 minutes and looked amazing. It was served with 2 scoops of vanilla ice cream. We dig in and it was delicious! It could have been cooked a tad bit longer, I think, but the flavor was just yum. We finished that fast. When we left, the place was crowded, and it wasn't even 5:00 yet! Definitely go early if you want a table. We will.
(4)Manish P.
Always love going to BJ's - no matter which location! They have huge variety of items to choose from, portions are very generous and they've got some really good beers -- not to mention their yummy Pizzokie :)
(5)Blaire A.
First time I have ever come in and not gotten a pizza. They took away the cheeseburger pizza which was really disappointing, but anyway..... I ordered the California Burger and I took off the green chilis because I do not like spice. The bun is a piece of delicious garlic toast that will you have your mouth watering for more. Order the thin and crispy fries because they did not put enough on your plate to satisfy you. My boyfriend ordered the burger with bleu cheese and bacon (which was gross to me because I hate bleu cheese). He ordered it with wedges and it looked like they put a handful as this huge plate was mostly barren. I'm pretty sure this was a mistake though as I saw the next table over receive a burger and A LOT of wedges. Flavor wise I like thin and crispy a bit more than the wedges but they're close in flavor. Our waiter was Lance. He was nice. Strawberry lemonade was okay, but nothing special. I think I probably drank 4 glasses of it though so....
(4)Laura B.
My husband and I decided to stop at BJs for dinner while on vacation. Our server Taylor, brought our drinks to us right away- I couldn't make a decision what I wanted off of the menu, so Taylor recommended the grilled chicken pasta and it was absolutely delicious. Good choice!! She checked on us attentively and we finished our dinner off with a pizookie. Yum. Thanks again!
(5)Nicole M.
Best time to go here is during lunch time! Lunch specials are a great deal and man i love their pizoookies! I always order their Chicken Tortilla Soup when here. Salads, appetizers, sandwiches, burgers and fried chicken is good here.
(4)Rachel A.
We ordered to go from BJ's and won't be going back anytime. Tortilla soup was salty to the point that it was inedible; clam chowder had a fishy taste to it, also inedible; the two sandwiches we ordered were barely mehh; the fries were the skimpiest side I've ever seen. All that for $35. Never again. Not sure what happened, this place used to be pretty decent.
(1)Maria A.
I have gone to a lot of BJ'S over the years but this one has given me the best experience in along time. Lance was our server and he was awesome. My order came out wrong but he fixed it and gave us two whole pizzas free of charge. The manager came out to apologize and was very nice. I would come here anytime.
(5)Ryan D.
Newbie. But I'm not missing out. Your hard-earned nine bucks will give you ten small boneless "wings." I think that's a little too overpriced. Unless it came with an actual BJ. Catch up with a friend over a pazookie here. That's all I recommend.
(2)Mustafa S.
Bad service, good food
(3)Sonia K.
Service is super slow ! I work in the food industry and having your hair down while serving food not OKAY a table next too me just complained of having a long string of hair in their food ! Your hair should be up in a pony tail or in a bun not down ! I understand your trying to attract customers but you can do it with your hair up ! And customers won't have hair in there food ! This definitely needs to be discussed with the manager ! Smh get it together . RIDICULOUS.
(1)Adam S.
I went here on 9 13 2014. My date and I ordered the calarme. It was so bad we both got sick at the same time. We spoke with the manager and after fighting with him he removed the appetizer. This was a let down. I and my friends family and Co workers will hear the nightmare my date and I had. Come on guys we spend on average 60 dollars when we visit. You really think a 10 dollar plate is worth a terrible customer experience. With so many options why fight the customer?
(1)Neha S.
Great place to hang out, have some good appetizers, pizzas and chill. The waiters dont rush you at all once seated. Reservations are a must unless you dont mind standing in line for 20 mins! Pizooki dessert is amazing! !
(4)Stoney M.
Service is hit and miss. Sometimes really great. Today food was cold. I like this place but I wish the service and food as more consistent.
(4)Moe F.
This is one of the best BJs Restaurant I have been too although I visited many different locations in California but this location is the BEST. They provide Excellent Service. As soon as I walk up to the Bar Area, Lawrence, Anthony, Loriane and Lance will have my drinks (H2O) ready and they even know how I like my appetizer's prepared. Last week I lost my Gold Premier Rewards Member's Card. I sent an email thru main corporate website and requested a replacement card. Few days later I revisited the same restaurant for dinner, while I was having dinner the Restaurant General Manager Mr. Evan Crisp walked up to me and greeted me by my name "Moe" which got me surprised and handed me a replacement GOLD PREMIER REWARDS Card without me asking for it. I was expecting a replacement card in the mail from the main corporate office. I was very impressed by the General Manager Mr. Evan Crisp. Not to mention that they have excellent food and beverage selections. I highly recommend this restaurant to everyone. Oh! yes, During the NFL (Football) NBA (Basket Ball) & MLB (Baseball) season this is the BEST SPORTS BAR to hang out with friends and family.
(5)Radostina S.
The service was pretty good. Our avocado egg rolls were burnt. Tasted ok still. I got the santa fe salad and that thing is sooo good. I highly recommend it. Last time I was here I ordered the parmesan chicken with broccoli and there was no broccoli. Overall, the service is good but the kitchen slacks a little when it's super busy. Wait times are also no fun.
(3)Cynthia B.
I actually really enjoy the pizza here, and it's one of my go to places for when I'm craving some deep dished or hand tossed pizza. My boyfriend and I especially love the chicken with white sauce. So much flavor and deliciousness! We usually come here and have to wait but the wait never seems long for me because we are either playing charades with my family. Or if we are alone, we'll have plenty to talk about to let the time pass. The service is also pretty good, they've always been really nice and polite to me. On one rare occasion, they did keep forgetting to give us cheese and hot peppers for the pizza after we asked multiple times. But I'll let that go since the food is good! Overall, it's a huge restaurant with good pizza and good service, definitely a good go to chain place.
(4)Po B.
Good food, but the service needs huge improvement. I never went to a restaurant where the appetizers arrived before the drinks. The waitress was very apologetic saying that there is only one bartender on call at that time, and that he was very busy behind the bar. Please! The bartender didn't seem to be busy at all, and if that was genuinely the case, why have only one bartender on call for dinner? In addition, he needs to improve his bartending skills; our cocktails tasted more like water than alcohol. Not impressed!
(3)Jake D.
Angry review is angry... Immediately seated, (called ahead)... Flagged a server down after waiting twenty minutes. Gave her our cocktail and food order. Server seemed, well, let's call it dazed and confused. Fifteen minutes after giving our orders, no cocktails, no water, nada. We were walking out, the manager stopped us to try to smooth things out. Another patron came up, they had been there for two and a half hours, took them an hour to even get their appetizers... All in all, I give the place two middle fingers. They are not going to survive like that when the new restaurants open at the mall.
(1)Andrea F.
Never made it in the door! We have been to BJ's before and while I don't think I would give it a 5 star rating, it was acceptable. We tried to go there for dinner last night. There is a lot of new construction that has caused most of their parking lost to be torn out. We drove around the entire lot several times, which is now about 1/2 the size it used to be. There was no parking. Pretty frustrating especially looking at the size of the construction project and the fact that it looks like it will be this way for a long time.
(1)Sophia H.
I came here with my cousins and friends to celebrate my cousins MPA graduation. We had a party of 12 people and ordered some appetizers, drinks and desserts. Our first waitress was either having a bad day or just really had a bad attitude but she definitely wasn't pleasant. The manager was also very rude and later on in the night he started to come around more and put his manager face on. We really did not enjoy our night there until our new waitress Stephanie came around. She was amazing and we loved her. If it wasn't for her this review would def have 1 star. We had to repeat ourselves many times to get our drinks correct and even then they sent us the wrong lemonade twice. Lol. We probably won't be back for a while, and if we do we will keep our fingers crossed to have Stephanie wait on us again!
(3)Carolina A.
So tonight we came in to celebrate my little sister's 16th birthday ( we were only a party of 4) But we called in ahead of time/early just because its friday and we knew it would be busy. We only waited 15-20 mins which was AWESOME! Our waitress was really nice and wonderful and took our orders and brought our drinks in a timely matter. But why the two stars? well, the birthday girl ordered a burger and it only came with ONE bun. Two young girls came to give us our food, one of them almost hitting me in the face with the plate that was given across the table ( I'm a calm person so I just ignored the rudeness) and the other gave the birthday girl her plate with ONE bun and said" unfortunately you only have one bun" and then left. I looked at my sister just to clarify with her that we actually heard that right. Then I thought, "oh maybe she went to go get the other bun", because, you know, we ordered a burger, and last time I checked, burgers came with TWO buns. But the girl never came. And at this point my blood started to boil. But my sister (being the sweetheart that she is) tried to just go with it and attempted to eat it, but today is her birthday and being her older sister, I was NOT having that. Our waitress finally came back and I relayed the appalling event that just occurred. She was shocked, apologized quickly, and got my sister a bun. I cant say I've worked in foods or can deal with the things they go through, but I don't think its difficult or rocket science to put a bun on top of a effing burger.... I really appreciated our waitress and I appreciated her apology even though she was not at fault. I hated that she felt that she needed to apologize for something that she did not do. So waitress, YOU ROCK! I wish your co workers had the same work ethics as you do. And to the management, Please train your staff on how to deliver good customer service, IDK how tired you might be, there is no excuse for such rudeness. Your front desk and waitresses are great but we will not be coming back again. Ive had better service at the BJs in San Mateo so I think I shall continue spending my money there.
(2)Stuart M.
Never been disappointed at any of the BJ establishments. They have great food and they beer on tap is delicious! Always order there specialty pizzas paired with their blonde ale.
(5)Kyra S.
The food was good, we had a large party reservation and we were seated quite quickly. But when it came to using a coupon we waited forever!!!!!!!!!!!!!!! for it to get processed. I am not sure if the girl was new or the manager or what . But overall it was a good experience with good food
(4)Megha R.
The ambience, service and food was absolutely amazing! I tried a quinoa for the first time and loved it. It was a herb roasted chicken on quinoa. I found the chicken a little overcooked because it was chewy but the flavors that it was cooked in were amazing. I wish it was a little less tangy though. I saw a few fried calamari and some avocado egg rolls being ordered on my table and everybody loved them. The Cajun pasta with chicken was nice and creamy too. If you get a chance to be there and love chocolate do try out the triple chocolate Ghirardelli brownie and icecream. Thumbs up on the food and service!
(4)Paul T.
BJ's is a casual restaurant chain that does better than most. They offer a diverse menu, craft brews and a full bar. The food is for the most part consistent and the service at this location has improved over the course of the past 12 months. They feature over 120 menu items that include calorie estimates. There are several "EnLIGHTened" entrées, salads and lunch specials which range in calories from 460-850. Some of my favorite menu items include: -- Hawaiian Mahi-Mahi (460 calories); oven roasted mahi-mahi served over stir-fried vegetables and roasted pineapple fried rice. The mahi-mahi is always cooked to flaky perfection and the fried rice is almost as good as Benihana's without all the buttery guilt. I suggest asking for soy sauce and Sriracha hot sauce on the side if you want to kick things up a notch !! This dish pairs well with a glass of Barefoot Chardonnay; not too expensive and on point ($5.95 glass/$20.95 bottle.) -- BJ's Favorite Mini 6" Deep Dish Pizza (~753 calories); Housemade meatballs, pepperoni, Italian sausage, mushrooms, green bell peppers, black olives, white onions, and seasoned tomatoes. I'm actually not a fan of deep dish Pizza in general, but these are good and not particularly heavy. This dish pairs well with your favorite brew.
(3)Frank T.
Just had a lunch here. Had the honey crunch chicken salad and the clam chowder for an extra dollar. The chowder was excellent. I'm pretty snobby about CC, and this had a lot of fresh clams i.e. not chewy. The flavor was perfect, not too thick and just the right amount of cream. I would order this again in a flash. The salad was equally as good. Crunchy chicken breast over chopped salad of corn, almonds, lettuce hard boiled eggs, carrots. A wonderful salad. Service was exceptional.
(4)Ruben O.
This was a mixed bag of good and okay. Let me start of with saying the wait was a bit long all around [getting seated, drinks, food, etc....] The food was okay but nothing special, Calamari was cooked well and seasoned nicely but kind of a small portion and forgettable flavor. Avacado egg rolls were.... Different, but not in a bad way. Drinks were either too strong or too sweet, Pizza was mostly dough and although the dough was good the toppings and sauce just didn't have enough flavor for my liking. Now for the saving grace though, that damn Pazookie. It's worth the price of admission alone, warm soft cookie with some type of dessert sauce and a big scoop of ice cream. #FoodOfGods
(4)Amber E.
Take out waitress was dry heaving. When I asked about the poor thing I was told "they really need all people on staff." I'd rather have slow service.
(1)Ruby K.
The food was bland, the service was awful and it was an overall horrible experience. This particular location is the worst BJ's location. Our server was Courtney and she had a really bad attitude and only came to our table once ( we weren't even able to get refills)
(1)Trusha S.
I have been to BJ's countless times, which is why I am giving this two stars. I really do think in recent time, the whole experience has gone down. I came here with a couple friends to watch the Warriors NBA Finals game. As expected, the place was crowded. It didn't seem like they had prepared for the rush as when I walked in they told me they only had 4 servers for the entire place. I didn't know how I was to respond to that, so I sat anyways. Between my friends and I we ordered a couple drinks, appetizers, and pizza from the happy hour menu. We got the drinks and appetizers, and 45 minutes after we ordered our pizzas still weren't here. I knew it was crowded, but this was too long so I asked the waitress to check on the food. She comes back 15 minutes later with two pizzas. She hands me mine and said it had been sitting out for awhile, because somebody dropped my friends' pizza on accident without telling anyone. She claimed they had reheated mine and gave it to me and brings out some other pizza for my friend, a different one than the one she ordered which was really odd. My friend sent it back because the pizza she brought out had pork, which she doesn't eat. And my pizza was cold! Even though she said she reheated it. I sent mine back to be heated AGAIN. Finally she comes back with my pizza and the pizza my friend had ordered. But since mine had been reheated so many times, it was soggy! It literally felt like they had just put it in the microwave it was gross. Finally when the bill came, she charges us the regular price for all the food and drinks instead of the happy hour price! That was really frustrating, and is a huge mistake. When we told her she wasn't very apologetic and just said she would talk to her manager. Especially when going during happy hour, make sure that people double check their bills as the servers don't seem to be doing their job properly. This place is understaffed, and the waiters they do have are incompetent. They really need to get better. I am only giving 2 stars based on my past experiences here over the years where it was MUCH better.
(2)Laura F.
Had avocado rolls at the 10pm happy hour. Both myself and my date became very ill after we left. Service was just ok...
(1)Jason M.
Burgers are delicious! I came here not knowing what I wanted the waitress recommended a burger wow what a good choice this burger was fantastic, toppings just the right amount everything was great. I tried two of the beers, I can't say that I'm a big fan of BJ's beers, they are kind of off. but the food so far great.
(4)Alexis R.
I came here last night with my family and I was really disappointed with the service. It took us a while to order and the good took a long time to arrive. It tasted decent but is usually better. I don't think I'll come here unless I wanna watch a basketball game
(2)Catherine B.
Yeah this place is a straight up no for me. Because of all the construction going on so close by (construction for what? They've had it going on for like four years...) they had to like re-arrange the parking lot completely. So now a giant, empty lot has been reduced to a few parking space up front then the rest cut off in an awkward loop further away from the restaurant. It's really inconvenient&weird. My family&I came when the place wasn't really busy but we still had to wait (even though there were empty tables everywhere). I was torn between the Atlantic Salmon&the Angel Hair Classico. I chose the Angel Hair. I regret everything. The sauce was literally water. It was like they forgot to take the noodles out of the water that they cooked them in then threw some cheese&vegetables on top in an effort to make it better. It just made it worse. It was probably the worst pasta I've ever ordered. The noodles weren't even angel hair - they were thin, tiny, ¬ even long. It was like someone cut the noodles into quarters then put it back in the soup water. It was gross. This really ruined my last experience with BJ's (which wasn't that bad) &I don't even think it's worth coming back here just for a pizookie.
(2)Chrlens S.
Met a friend here and the setting was nice it's right off the freeway... Food was good and service was good as well..
(4)Madhur B.
Man, I love this place. I find the general food style to be very similar to Cheesecake Factory, with the vibe being a bit more upbeat. I really don't understand how they manage to make the incredibly simple concept of ice cream on a cookie taste so unbelievably delicious. My recommendation: Cookies & Cream. That whip cream with the ice cream and cookie is the greatest Peanut Butter Original Chocolate Chunk Aside from the desserts, I'm a BIG fan of the food as well. Some recommendations: Avocado egg rolls - Similar to Cheesecake factory's, yet somehow distinct. Love it. Chicken Teriyaki - I honestly enjoy this more than teriyaki at any japanese restaurant I've been to, and I'm not ashamed to admit that Chicken Parmesan - See comment above, swap japanese for italian. The marinara is actually seasoned (and a little spicy), which I love. Balsamic Glazed Chicken - The chicken is always cooked perfectly, and the fried onion strings adds a great crunch
(5)T A.
I really should be on a commercial for BJ's... no one in this world loves this place as much as I do. No one I say! Be it a cobb salad, pizza, burger, tacos..whatever.. it's always good. I have never had bad service or a bad meal at any BJ's Brewhouse in all the land. Ever! If there's a BJ's around, there I am... Not every day but, when I get a hankerin for good food and drinks and some good ole fashioned chain restaurant food that also happens to be delicious!
(5)Lauretta K.
We usually avoid this place because they're service is slow. Last night we went because they have cash ahead seating (amazing!). Service was great, food was decent... I got the grilled chicken Alfredo, there was something not chicken in there, not sure what it was but I moved it to the side and kept eating. They didn't even give me crap when I asked for extra sauce and to add mushrooms. After this visit I won't hesitate to go back.
(3)Chris B.
I've given this place several tries and each time they seem to disappoint. Slow service, messed up orders, and sometimes rude wait staff. The food is below par and don't even think about taking it home in a doggy bag. It honestly tastes like dog food the next day. I've ordered the roast beef dip (take out) and it was the worst sandwich ever. The roast beef was dry and hard and not edible whatsoever! A lot of times, if your seated at the tables your food will come out at different times then the person you came with. Pictured here is the Mediterranean Chicken Pita Tacos and a quinoa salad. I thought it was going to be good so I ordered an extra pita taco. Unfortunately it was not good. There was no flavor and it was very bland, not to mention the order was messed up as well. I've come to the conclusion that I can get better food elsewhere, I will not be back.
(1)Ashley T.
I've always ordered the Santa Fe Salad here at Bjs and every single time I order it, it turns out delicious and they always give a good amount. But when I ordered it today, they gave me half of the original position and barley had any salad in it. I called to complain and the manager said to bring it back to see it. Once we got there, she accused us of eating it beforehand and said that's why the portions were so little. I never met a manager like her before, accusing the customer of eating half of it and returning it? I wouldn't have wasted my gas and sit in traffic to go all the way back to change it. She wasn't genuinely sorry about it, she just blamed us. I hope they can fix their customer service and management because it is unacceptable to treat customers like that.
(1)Daniel D.
There was a 30min wait for a table, but it was made all better when they brought pizza to us in the waiting area. When I come here, it's for the Chile Verde Fries (appetizer) & a pizookie, but they're always good.
(5)marie t.
Sat for 15 minutes while watching the staff argue about who is supposed to serve us. No water or drinks just menus from the hostess. Amazing, one girl just stood around avoiding looking at us obviously not busy but not wanting to serve us. Another waiter finally came by and tried to get us some service since it wasn't his station. We come here once in awhile and it's not usually like this. Disappointing!
(1)Lala K.
Excellent customer service! The fact that they were willing to sit a party of 16 with the whole party not present. Our waitress was also a sweetheart, she catered to out every need and she was very patient. Despite being a big party, we didn't wait long for our food and our food arrived at the same time. I've always been a fan of BJ's cause I find their food to be exceptional good. I would recommend this place to anyone in the area, as well as those looking for a place to hold a huge party.
(4)Ang B.
lisa b is amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
(5)Mystery M.
After my experience here at BJ's today for lunch, I just had to write a review update. I came to take advantage of their FREE Pizookie Day that they've posted all over the web on Twitter, Instagram, Facebook and their Website. At first, I was slightly confused on how this works. While heading to BJ's, I put down my name on the "Prefered Waiting List" using the BJ's App. When we got there the hostess, who was really nice, told us that there was going to be a 10 minute wait. No biggy there, it's BJ's there always going to be wait. The hostess was about right, it was only about a 10 minute wait. When we were finally able to get a table, we were sited in a booth, ones that were meant for 2 people. The hostess had asked used if that was okay and we said yes because well it was meant for 2 people and we had 2 people in our party. It took a while before our waitress came to assist us and take our order. Which was to be expected because BJ's is always so busy no matter what time you go really. When our waitress finally came, she apologized for the wait and for taking so long to help us and take our our order. Our poor waitress seemed overworked and really tired of waiting soooo many different tables. I felt kinda bad for her because she had to wait so many tables. We ordered our food and then I had asked her about the FREE Pizookie offer that was going on today because of #BJsFreePizookieDay and she told us we had to order it online using the BJ's App because it was a pre order thing. So, after she took our order, I went online using the BJ's App and ordered the FREE Chocolate Chip Pizookie and it was scheduled to arrive at 1:30 PM. The waitress had confirmed that the kitchen had received our order of the Pizookie and that was great and all. The Pizookie came out at 1:20, ten minutes early than it said on our order but you'd think that would be okay right? Well, no in this case it was not. The reason for the deduction of a star was because the Pizookie came out 5 minutes after our entrees arrived, therefore, I wasn't really able to enjoy my entree at all which was a BJ's Mini Lunch Special Pizza. I couldn't enjoy my Pizza because I didn't' want my Pizookie to become hard nor did I want the Ice Cream on the Pizookie to melt. That was the sad part of my meal today, that I couldn't enjoy the Pizza because of the Pizookie coming right after the Pizza came. Even our waitress was like "OMG, the Pizookie came out already? "They sent the Pizookie out already". "The Pizookie came out right after the entrees." She did apologize for that as well and told us that "usually the pre orders come out pretty quickly". At least next time, I know not to pre order the Pizookie until after my entrees come out so I can at least enjoy my entree first lol. But it was FREE so I guess I can't complain too much... Also, the Clam Chowder that came with my Pizza (you can choose from a variety of soups) was pretty good. I like the Clam Chowder Soup, it was full of rich flavor, clams and potatoes. The Pizookie was still good, and our waitress was nice and apologized for the mishaps that happened today. So, just one star knocked down, now a 3.
(3)Kristoffer C.
Went to BJ Brewery late night dinner, after coming from a trip from LA. Decided to go a little healthy and ate some salmon and rice pilaf. It was really good, but until i got the price thats the thing that i didnt like. But on top of that, I stepped out to use the restroom, and as I was walking in to the bathroom, there was throw up everywhere on the floor and on the ground. Alerted them right away, but they didnt clean it up for a bit. So I had to wait till i got home to use the restroom
(2)Priscilla F.
Long story short: Food was okay, service was not. Went here last night with a few of my friends and our server was originally a guy named Chris. But since he was going on lunch or leaving, another server took care of us named Nayeli. She seemed nice at first but first impressions can be deceiving. She took our orders and visited the table ONCE before other servers delivered out food to the table. She hardly checked on us and didn't even refill our drinks. The wait to get our food was RIDICULOUS!!! It would've been a little better had our server checked on us a few times but she didn't. When we finally got our food, we didn't even finish because we waited so long. My friend and I split a bacon chicken ranch pizza which was pretty good, another friend ordered fettuccine Alfredo (basic) and another one ordered a margherita fresca flatbread or something like that (chewy bread). After dinner, we ordered dessert. About 15-20 minutes passed before we got our dessert and it was the wrong one and again she didn't even bring it to the table, someone else did. We told the server that our dessert was wrong so she took it back to the kitchen. About 2 minutes later, Nayeli brings out the dessert that we just rejected and said that another server took our order, the kitchen is making another one and to just eat the one she brought out again while we were waiting. Seriously? By this time my friends and I didn't care because she wasn't being the best server anyway, plus a free pizookie is a win for anyone. I don't know if it was because it was Friday or whatever but service was pretty bad. Waited forever to get our food and they couldn't get our dessert right. I enjoy going to BJ's but it really depends on the server you get. It might be awhile until I visit this BJ's again.. This is the third time I've received bad service there. It might be bad luck with the servers or the nights that I happen to go, either way 3 stars is all you get BJ's.
(3)John Y.
I complained in their website and to my surprise not only did the regional rep contact Me but also the manager of the place. They both apologized profusely and vowed to correct the injustice I experienced. In addition they gave me a 50 dollar credit towards my next meal. So I give them kudos for the follow up. I hope they corrected their process so that no one ever experiences the horror I experienced.
(3)Susan P.
A long wait of half an hour to be seated for such a small portion of crowd. Tortilla soup is salty and the turkey sandwich. Won't be back for awhile. We have a nice waitress comes in to check on us every 10 min.
(3)Steph V.
Not as bad as people claim it to be. The bar is the best place to sit if you're looking to get the latest and greatest in sports for the day. There are TV's everywhere! The beer selection is great and the service is fast and friendly. Although I like fast service, I always assume the food quality will be sub par. Not here! I ordered the appetizer sliders for my entree during dinner and it filled me up good. Pizooki? I'll pass. I can make a better cookie at home. If you're looking to bring your kids with you on a Thur/Fri/Sat, I'd recommend to think twice. It's loud, people are slinging back beers and it has dim lighting. Bypassing the cookie dessert, it's no wonder this place is always packed and has a line out the door.
(4)Jessica P.
5 stars ONLY with Maria. Otherwise all stars only for happy hour prices not service. Some guy is usually running around the floor, he works hard and I don't blame him, it's staffing. Except the time he was serving my friends and was absolutely rude; so hassled he gave water and never came back and then told them off... Seriously not THIER fault but I'm trying to be nice... But Maria is the only good server I've ever had... Food is consistent and good just not exceptional
(5)Bernadette M.
This place is always packed! Thank goodness Mervyn's closed because there wouldn't be any parking. I felt like I parked out in the boonies and had to go over the river and thru the woods to get to the restaurant. Sheesh! It was just a girls night and we were quoted a 30-minute wait but I opted to sit in the bar area and stood there like a hungry hawk waiting for a table to open up. Other folks were doing the same thing and the servers will have a stern "excuse me" if you're in their way while carrying drinks and food to their tables. Understandable. Thankfully two seats opened up at the bar and you can't go wrong getting service by the bartenders and having four different games to watch up on their large screen. We had some drinks, a standard vodka tonic cocktail for me, and beer for my gf. We decided on the artichoke dip as an app, she went with the balsamic chicken with potatoes and I wanted to venture out from my usual avocado rolls and called on Yelp for recommendations. The white pizza was the first to get a recommendation so I went with that. It was good and the mini size was perfect for me. Matter of fact, I took half of it home for lunch the next day. I prefer the Buffalo Chicken Pizza over that one. And the Balsamic Chicken was tasty. My gf finished her dish without a problem. The dip app was small. Not enough dip for the amount of chips that they give you and for $8. The other patrons were very friendly. Nice conversation and even free beignet dessert for moving over one seat to make room for a gent's guest. AND a recommended beer float was given to my girlfriend as well. Score! Service was friendly and helpful.
(5)Jojo H.
Drinks were watered down. You can barely taste the alcohol. The server was somewhat attentive. We had our dishes piled up. No one came to get them till my friend made eye contact with a busser, who didn't come to our table, he just stared at my friend. Sweet pig and barbecue chicken pizzas were excellent and we didn't have to wait long.
(4)Courtney O.
Updated review only for the server: just went to the curbside service and Kyle was just the nicest and sweetest! Got some pizookies and he was so nice even though he was going on overtime! Def a better experience!
(5)Albert C.
Absolutely disappointing. Decided to give them a few tries before writing my report but after giving them the benefit of the doubt a total of four times, I can easily say they have failed to redeem themselves, and in fact, worsened in quality each and every time. The first time I came here with a friend the wait was alright. Maybe 10-15 minutes, which is quite understandable. I ordered a jalapeno burger with the patty cooked rare. I cannot say how long I waited for the food because I was engaged with conversation with my friend, so I will not comment on it just yet. However when the burger did arrive, my hopeful expectations for a rare juicy beef patty were shot down by a well done. Now I have made my own burger patties before, I can easily say...rare does not take a lot of work at all. When someone is willing to eat their meat rare, please understand that they mean it. Anyways, I told the server the issue, and although they offered to take it back, I declined. Why? Because 1) we had a movie to catch, and 2) I simply don't like wasting food. Ate it, disappointed and disgruntled, but still, tipped our server 15% simply because it was not his fault, and he took the appropriate actions to correct this mistake. Second and third was I was here with co-workers on lunch break. Lunch rush wasn't too busy. We were seated immediately. However our server was harder to get a hold of than the metaphorical needle in a haystack. He sat us down, told us he would be back to take our orders shortly. Our timeline was we arrived at BJ's at 12:00PM on the dot. We did have have our orders taken until 12:20. I did not dare order the burgers again this time. Instead I got the simpler lunch special, sandwich and soup with a side of fries. Much less disappointing as I see less of a chance to screw up a sandwich, soup and fries. However they did give me wedge cut when I wanted thin and crispy fries. Whatever, not a big deal. (At this point I feel the cost is not worth the food) Now today (March 22, 2014) my friend suggests we get BJ's. I wanted black bear, but my friend wanted drinks, so fine...We wait half an hour to have our pager start buzzing. That was once again, understandable and expected due to it being dinner rush. We are seated and we are given time to order. I order the Ahi Poke as an appetizer and decide to give the burgers another chance. Same order. Rare and thin crisp fries. I even told the waiter to make sure it is rare because they messed up the last time. He assured me it would be what I ordered. We waited about 20 minutes for our food. Shorter wait time I suppose. Got the burger, and it is ******* well done again. Not even slightly pink. It is browned in the center! I tell the server, and this time I have it sent back. It takes them another half an hour to get me another burger. Now I am not saying I am more important than the other patrons of the restaurant, when a customer comes in saying his order was messed up before, and he orders the same thing, only to have the same mistake again. You would expect there would be better communication between the workers, and that the customers service may be just a little faster. If I wanted to wait around in stuffy building for half an hour to be seated, and another half hour to be disappointed, and then the next half hour to be starving, without food, brooding, watching other people eat, and just be out right PISSED, I can do that in the COMFORT OF MY OWN HOME! I can easily just NOT COOK DINNER, AND WATCH FOOD NETWORK, WHERE A REAL CHEF COOKS FOOD AND ENJOYS WHAT HES EATING. I told the server to simply just put the burger To-Go as soon as it finishes, give me my check immediately, I just want to pay, and leave. This place is absolutely terrible. Never again. I'm telling my coworkers to never come back here again. My friends no longer have a say in where we are going if they suggest FREMONT BJ's. I have never been so upset with both SERVICE, and FOOD. BJ's you guys suck. Yeah maybe you didn't f*ck up my sandwich, but hell if I am paying you guys a cent for half a sandwich, let alone 9 dollars and tip. I'm going to Togo's or Subway. Cheaper, faster, and not full of FUCK UPS.
(1)Gorlan L.
Foods good the lemon chicken new dish is awesome please try. I asked for a booth but the host Calob sat me and my girlfriend at a tiny little table but i notice that he sat other tables of party of 2 at a booth that can fit at least 6 people. Also it was monday around 11 at night and it was not busy. So if you do come here and want to be seat where you want to please remind him 2-3 times so he can accurately seat you where you want to be seated.
(4)Justin M.
Food here is consistently good, my wife and I have celebrated a few anniversaries here. Not too pricey and great selection. of food and drinks. can get a bit crowded, so if you're looking g for a quiet evening I recommend take-out. If you aren't traveling far the food quality doesn't suffer at all, although you may have to wait longer than the quote time for your order.
(4)Rebecca P.
If I can give zero stars, I would. We got here at 7. They told us 45 minutes. It's now 9 pm and they keep giving us the run around. Every time we check how long, they tell us another 15 minutes. At 845, we ask how long the wait is. And they said 15 minutes. 45 minutes has passed.. They said another 30 minutes. On top of that, my friend ordered calamari and hour ago and still hasn't gotten it. They brought the check over. Calamari was on it but we never received it. Bad service? Yes! We have been waiting over 2 hours and other people have been getting seated before us. We only have a 10 people party. This is really bullshit. I can't say how the food is because we still haven't gotten seated!
(1)Jennifer A.
Worst service ever!!! I don't know how new this bjs is or how crappy the managers are that they can't train their employees properly. I've been to many bjs. Northern and southern California and this has got to be the worst out of all of them. The waiter never came after we asked for a refill of water. My pizza was burnt and not pre cut it was a mission to even get a slice of pizza. I'm over this place. I would rather go to the blossom hill one and wait a lot longer than have to have service like this. Ridiculous. You pay for service this is definitely not the place to get that. I'll take my money elsewhere where they can refill my water after I ask for it and not half hour later. Or when my pizza is actually pre cut!
(1)Jennifer N.
Great food. Five star service today but usually the service there is a 3 star or lower. Hopefully they keep it up! Happy hour menu should be better in my opinion if they want more business around the slow hours.
(4)Vi T.
Get's craaaazy effing packed on weekends. The pizza gave our entire group stomach aches and questionable bowel movements. Lost my pizookie virginity here. Yum. Cupertino's BJ's is better.
(3)Eva H.
Why do my in-laws insist on going here. I can't stand this place but I wasn't part of the decision for dinner. The service was good so nothing against our server. The food however, ugh, just eat before you go - How do you screw up a Mango salad? Answer: you make the chicken dry and you don't use ripe mangos and you don't put any dressing on it. Who makes the worst salad ever? Answer: BJ's, that's who.
(2)Mina S.
I'm actually sad with this location. It takes forever to recieve our food, they need to have more waiters on the clock or else they will run out of business soon. We ordered potato skins as our app and we specificed no meat on it because of religious reasons and when it got to our table, lo and behold there was meat. It took them awhile but when they finally gave us our app our entree had arrived. My sister ordered a cajun pasta and believe me there was nothing cajun about it, it tasted just like bland spaghetti with ragu sauce. I ordered a small pizza and it was barely even warm. I would say our wait for our food was 30-40 minutes, which is unacceptable. I can't come here anymore.
(1)Edwin N.
This has got to be one of the better chain restaurants out there. The food is good and the service even better. I've been to this location a few times and my experience has always been positive. The last time I was here I took my daughter out for lunch...we had pizza and beer and we both got carded! I thought this was hilarious cause I'm an old fart. Pizza was good, but not spectacular and the beer was also good. We had their house porter beer cause my daughter wanted to try it. I wanted something a little hoppier to pair with the pizza, but I went along with my girls choice. The staff was outstanding attending to our needs and several of the staff kept checking on us making sure everything was okay. All in all not bad food and excellent service.
(4)AP A.
Terrible service! We waited 1.5 hours for our food to be served. When delivered, food was cold and one entree was missing. The server when asked for why the delay, explained very very casually that they were missing a key ingredient and if I would like to substitute with something. Somehow the forgot to mention this during the 1.5 hours they made us wait. At this point everyone at the table had finished dinner. Very disappointed with the service. The food has still not arrived after servers just "5 min" to prepare comment. Server was not at all apologetic for the delay in food and missing the order. However the manager came by and was apologetic and hospitable and offered to pay for appetizers. Hence the 2 stars for his good hospitality.
(2)Monika S.
Love coming to BJ's! Overall, I think the service is alright. The reception and waiters are usually friendly. The food is tasty- love the appetizer platter they have (can't remember the name). The only problem I have had was waiting for the waiters to come (ordering food, paying bill, etc.)
(4)Jay G.
A friend wanted BJ's... To celebrate his graduation from college and hangout before moving back to SoCal. So, we ended up at the Newark location to do just that! Accompanied by my friend and bro in law, we came on a busy Friday night. Even the bar area was packed. No matter what way we went (waiting for a table at the bar or main dining area) we were going to have to wait. Luckily, for us we found a party at the bar that was just leaving after our 10 minute arrival. Our ordering was very simple. We just had to order what was necessary for celebrating a congratulations/going away occasion: - Buffalo wings with buffalo sauce on the side - Artichoke dip - Blue Moon beers - Hennessy shots The buffalo wings were crispy, yet tender. To control the heat of the buffalo sauce, we had it on the side because not everyone could handle the heat. The artichoke dip was nice and creamy. It was served warm and made our tortilla chips taste great. I didn't drink beer since I can't have any, but I did have my fair share of Hennessy shots. This place is good for sporting events, but since BJ's is a popular place in the area be prepared to wait.
(3)Benny H.
Sometimes I can understand the low scores a restaurant and sometimes I cannot. This is the case of the former. First, the burger melt is die for. It's no longer on the menu, but they still made it for us! So they have already graced my heart with approval. It's a good meal, despite being very very and I mean very unhealthy. Mighty tasty though. Lots of beers. So if you like beer then check it out. Not a perfect restaurant by any means, but much better than the 3 stars indicate. Give this place a try and don't the reviews sway you as they are a bit off.
(4)Stacy V.
We took our 8 year old son to this place for his birthday because he wanted to order the ribs. We told the waitress that it was his birthday! Thinking he will get something...a small cupcake, or some ice cream... Or something.... We waited.... And..... Nope! Nothing! I haven't been to a restaurant where they don't do anything! I mean for the price you pay for the food, you would expect something. The food was great here! Loved every bite. So we ordered buffalo wings and they only give a few wings for $9.50. Ya I think that's a little over priced. Anyway overall the wait staff was good and so was the food.
(4)Lisa S.
I rarely ever go to BJ's just because of the fact that every location makes me wait so long for decent food. They do have a good selection of their pizzas which they are know for but I usually stick to the appetizers and salad.
(4)Angelique M.
Food is same like every other BJs. But the service was aweful. Our waitress hardly came to our table and she gave our food to the table next to ours. And it wasn't just our waitress it was the rest of the waiting staff. They kept mixing orders left and right. I will say the other times I have been here the service has been on point. Tonight was just not their night.
(3)Harsh M.
Must try the stuffed mushrooms. BJs is always a go-to place for my group of friends as it has really great appetizers and pizza, and beer. This BJs in particular is in a nice location right off 880, for easier access for non-fremont/non-newarkians.
(4)Javier P.
I've been here 3 times already. The first time I came with my food buddy. She had told me that if we called ahead we could make a reservation. being that it was a Tuesday night I didn't think it would be busy. So we walked in and it was PACKED. We asked for a table for two. Our wait was going to be 25 minutes. In reality it turned out to be 35 minutes. As we're waiting for our table I asked for a menu. The way I see it is that if you're going to be waiting 35 minutes minus well get a head start by looking at the menu, right? I do this at every restaurant :) Once we decided on what we wanted we wrote it on a piece of paper. When we got our table and our server introduced herself. We handed her the paper where we wrote our order. By doing so we sped up the process of getting our food. As always we ordered the avocado egg rolls for our appetizer. 1st time here I ordered the California Chicken Sandwich. The grilled chicken was so juicy and tender. In other words it was well made. Well stuffed with avocado with pepper jack cheese, ranch dressing, chipotle mayo and roster chili peppers. I forgot what kind of bread it came with lol 2nd time I ordered the BBQ Chicken Chopped Salad. It had green onions, tomatoes, black beans, jicama, corn and bbq dressing, mozzarella cheese and crispy onion strings. I didn't like this dish much. Mostly because it had more lettuce than anything else and it didn't have much chicken. I wasn't going to pay extra for extra chicken. 3rd time I ordered the Crispy Jalapeño Burger. With 1/2 pound of angus beef, cilantro, lettuce, tomato, pepper jack cheese, red onions, baja sauce, chipotle mayo and fried jalapeño peppers made this one SPICY burger. I must of had the spicy batch of jalapeño peppers that day. I kept asking for water lol I don't have a favorite dish, yet. I'm satisfied just by ordering the avocado egg rolls as my main dish. It fills you up and every bite has avocado and has the right amount of spiciness. One thing that bothers me is why the appetizers take FOREVER. 15 to 20 minutes. I don't know if they're always short handed in the kitchen or if they make the appetizers from scratch. If they do then that explains why it takes time. Nice restaurant to hang out with friends.
(3)Kathryn K.
This is my favorite Resturant in Newark! Love the Santa Fe rolls & the s'mores pizookie the best! Tonight I ordered the pizookie for take out & they accidentally gave me the wrong order but when I called them up the guy who took my order, Eric, was very helpful and polite. He fixed the problem in no time and as always, I was very happy with my service and my order!
(5)Michael V.
I came here this past Sunday night with a friend and just walked right in and sat in a booth in the open bar area. There were a couple napkins on the table, so i guess it looked like we had been there for a while. We didn't get helped for a couple minutes. The waitress came by and super apologized because she just took over someone's shift and I guess we sat down at the exact time she took over. She was really considerate and went above and beyond what she needed to do as far as recognizing the situation and then blending it into the rest of our stay. Very professional. Oh, the alcoholic root beer tastes way better in my head. Next time I'll just get a normal root beer. has no sweg.
(5)Kathy L.
So unhappy with this Newark restaurant. The quality of their food has dropped so far in the last year. Not sure what has happened but the end result is awful. For the prices they charge, I expect to rave about everything I eat. We used Grub Hub to order online and get the food delivered. Big mistake. Took over an hour to get a pizza and 2 sides delivered. Food was lukewarm and tasteless. We ordered a "create your own" hand tossed pizza. 25 bucks later we got a pizza with almost no toppings, no extra cheese that I ordered and the skimping on the toppings that did make it onto the pizza was offensive. The first time I went to BJs I loved it. That was back in early 2013. In 18 months I don't know what happened but nothing I've eaten at this restaurant since then has been worth my patronage. Be warned!!!
(1)J E.
I ate here on a recent business trip and was very unimpressed. The service was fairly slow and the steak was over-peppered.
(2)Amy H.
BJs is a bunch of goodness in one restaurant, whether you want an entree or DESSERT. The place is pretty big and can get pretty packed around dinner time. Lunch would be a great time to go since it won't be as busy as the dinner crowd. This is a great place to celebrate someone's birthday like my friend did. She had the beer sampler. LUNCH Lunch is great here because they have awesome specials that are discounted. I got the club half flatbread pizza and side salad. The pizza was the perfect size that was cut up in smaller slices. There was chicken, avacado, cheese, tomatoes and onions and it was sooo good. The salad was a nice addition and it was all for $8 or $9. I couldn't believe it because dinners are always pretty expensive. Definitely worth coming here for lunch. DESSERT PAZOOKIEEEEEE. Sometimes I just want to go to BJs for the Pazookie. If you don't already know and you have been missing out, a pazookie is a huge baked cookie with ice cream on top. An individual size can be split with 2 people. You can also get the sampler with three different flavors, such as oreo cookie, regular cookie, and red velvet. I wouldn't recommend the other crazy flavors because the regular cookie is just plain delicious. If you really want to YOLO with friends, I would get the PARTY SIZE PAZOOKIE. You can literally split it with 5 others because there is so much cookie and ice cream. The cookie is thin, warm, and gooey and the ice cream scoops just belong with it. Eat it quickly though or else you will have melted ice cream on your delicious cookie :( **TIPS** 1) Lunch time is the way to go if you want cheaper food. 2) Celebrate any occasion here and they will definitely accommodate you. 3) If you come here for dinner, prepare for a 30-45 minute hour wait. 4) GET A PAZOOKIEEE. 5) Enjoy!
(4)Bevi K.
This is a great spot to indulge in food that's bad for you, and have a good time with friends. It is ALWAYS packed, so be prepared to wait. The customer service has gotten better over the years, but it's still not the best. It takes quite some time for the food to get ready, and you will have to flag people to get refills. Be extremely clear with your order, especially if you're going to do any substitutions, theres usually always something wrong with it.
(3)Jerry R.
Came in about 11ish for a late dinner. Sat in the bar area. Took about 20 minutes til our server came. It seems like he was more concerned about taking to a girl at the bar then attending his tables. We ordered a pizza and appitizer. Thinking that our appitizer would come out before our pizza it ended up coming out at the same time. A little disappointed to be waiting so long for. The appitizer ends being served to us cold. SMH. On another note thanks to the supervisor to assisiting us in our problem.
(2)Prashanth S.
Good for a very late night dinner in Newark. As with all BJ'S you won't be disappointed. But parking is a spot of bother
(4)Ryan T.
Been to this place a few times now, and havent been disappointed yet. The only thing that really sucks is the wait.. but i guess all good things are worth waiting for, right? They have amazing house brewed beers in all varieties. It definitely seems like the servers have a good understanding of what they are serving too. They make recommendations and really know their stuff. The food is pretty good. Not top notch, but its pretty good. They have such a huge variety of choices on the menu, it makes it really hard to decide. The real treat comes at desert... the pizookie. Wow... so many choices on how you can have it, and all the ones ive tried are amazing!
(4)Jelani W.
This is the worst place to eat my food had a toe nail and a spider in it then I tried to get something else and they told me to get out and me and my grandma left then she fell off the curb because her starvation
(1)Monica M.
The theme o the night was to try something new - and so my fiancé and I happened upon this place. The lighting was nice and dim, the menu had a little bit of everything- pizza, burgers, BBQ, pastas, salads, sandwiches, soups, wraps, chicken dinners. I got the balsamic chicken and it was Devine! The chicken was tender and moist , the cheese mashed potatoes were on point. The service was well attentive. The drink selection was out of this world with so many options! - and don't get me started with the pizza/cookie dessert, it was yummy yummy yummy. I recommend this place for those who want to expand their beer tasting palates or if your looking for a relaxed place to have a date. Only down side was that the Caesar salad was a bit bland with barely any dressing. - the place had a security guard monitoring the parking lot which was a nice touch since the restaurant is located in this empty shopping center with construction going on.
(4)Ronnie G.
I've been here twice and had a terrible experience both times. The restaurant is always under staff. Food arrives late and cold. If you don't flag down your waiter, you'll never get a refill on your drinks.
(1)Sarah L.
My little cousin was raving about this place so we took him. Reminds me of Cheesecake Factory...don't know if that's good or bad. Highlight = Pizookie
(3)Yelp'y Yelper T.
TGIF: Beer times are good times :-). Always packed with sparsely open seating which is good, can find a spot even when busy. Service is typically really good as the servers are cool and quick at what they do. Food always taste good but has 'upset' some bellies a time or two. In one instance in March 2014, all the people at our table enjoyed the meal but got violently sick through the evening and into the next day. Because the meal impacted all of us we contacted the location and the managers comments were basically "well, it happens, nothing I can do about it", no apology or offers to make it up were given. It didnt seem like he cared at all that our ENTIRE table got sick, kinda seemed like a normal occurrence for him. Three calls (and messages) to corporate went unanswered, seemed like no one cared about us all getting food poisoning. Regardless, we keep going back for cold beers and good times, but are WAY MORE selective of the things we order, mainly Avocado egg rolls and flat pizza apps. My main gripe is that they call themselves a "Brewhouse" and the don't brew beer at all. Every drop is private labeled brewed for them by Saint Arnold brewery in Texas. Having mock serving tanks in every location is totally unethical, borderline fraud. They deserve 2 stars but will be nice today and give them 3 because we enjoy the ambiance and meeting our friends there. Plus they are better (and slightly safer) than Jacks Brewery across town.
(3)John H.
Was tempted to give this a 2-star. Bar's the place to be; comfortable and the tenders are usually gregarious and efficient. Beer's acceptable, but the food is Dennys++. Pizza rates a "nice try". The fun pluses in this place are the black cherry and cream sodas, both ostensibly house-made.
(3)Ben H L.
I came back here with two coworkers to try them out again. In some aspects, the meal that I had here was a lot better but a few things bothered me like my experience last time. First of all, my meal was way better. Once again, I ordered off the lunch menu and got a lunch portion-sized of the BJ's Cobb Salad for $9 along with a side of Tomato Bisque soup for only a $1 more. The soup portion is quite large so it's quite the deal and there's plenty in there to share with someone else too. In terms of taste, the soup was decently seasoned although I wish it was a bit more creamy. The BJ's Cobb had turkey, bacon ,avocado, and bleu cheese dressing mixed with romaine lettuce. It's a chopped salad so the lettuce as well as the other elements on the plate so don't expect leaves of romaine on the plate. Secondly, like last time, there were a few service issues that were a bit irritating. Unlike last time, we got our food and drink orders in relatively quick after we sat down. I ordered iced tea for my drink and I noticed that there was no sugar on the table nor was there an offer to bring me lemon with some sugar with my drink. It was a bit surprising as I didn't think that I needed to remind my server that I wanted lemon with my iced tea...that's something that I expect my server to ask me. My server also didn't smile during our whole experience too...I know that's sort of nitpicking and that everyone can have bad days and moods but I used to be in the service industry too! Flash that "fake" smile for me!...don't really want to see a grumpy face from someone who's waiting on me. Overall I still enjoyed my meal with my coworkers and it was an improvement overall since the last time I was here. Hopefully the next time I come here, I hope the service aspect of my meal improves a bit.
(3)Kenneth L.
This would be a 3.5 stars review if possible. My friends and I went to watch the NBA All-Star game there. We sat at the bar tables and had the carnitas fries with chile verde as well as a large BJ's favorite pizza. The ambiance is nice. It's definitely a nice place to watch games with friend. The massive tv at the bar area makes watching sports pretty great. The waitstaff is nice but generally very busy. This means that they'll take awhile to come back to you and ask you if you need refills or are ready to order. That's really because BJ's always seems to have a fairly long wait (the bar area less so than the restaurant section). All in all, this place fits the criteria of a nice place to watch a game. The food and drinks are what you expect of BJ's. Decent food but fairly pricey. The carnitas fries were good, a little bit too much salt in there though. The carnitas were tender and the chile verde complimented the fries and carnitas well. This was probably my favorite thing I had there that night. The BJ's Favorite deep dish pizza was pretty good as well. Not the most amazing deep dish pizza I've ever had but definitely a good pizza. It had a little of everything (sausage, pepperoni, bell peppers, olives) and the flavors blended well (obviously, because its essentially a combo pizza). The crust was quite addicting (I'm not a crust guy either) as the dough was crispy on the outside while still maintaining that nice chew in the middle. Again, this was pretty salty, so if you don't like salty foods you should probably stay away from this place. For my drink I had the root beer (because I wanted refills.....we were there for about 3 hours). I was tempted by some of the alcoholic drinks but ended up getting the root beer instead. I'll probably come back to try some of their alcoholic drinks. As for the root beer it was definitely one of the best root beer I've ever had. They come in a frosted mug (essential because it keeps the root beer cold while not diluting it with ice) and unlimited refills (I had about 5 rounds of root beer). All in all, I spent about $17 (including tax and tip) for this meal. Not horrible because of what I went there for (decent food, drinks, and watching the all-star game with friends) but definitely not cheap. I would definitely come back once in awhile to watch some sports with my friends but probably not regularly or even semi-regularly. My PSA for this place would be that I did slip into a salt-induced food coma after getting home. Be forewarned.
(3)Krista T.
Wow. So disappointed today in the service and management. Female manager Dedra?We ordered food for my husband and I and our 2 year old. Toddler food arrived. Ours never did - and they tried to charge us the $6.00 for the toddler's food. When I approached the manager she was unapologetic and said oh I can take the $6 bill. Really? Nothing else. Not even a sincere apology. I never write poor reviews or contact corporate but tonight doing both. If management actually makes it right I would edit this review. We will see if anyone responds.
(1)Colin T.
For food 2 stars. Just come here for sports and you will avoid heartache and disappointment. Had the angel hair pasta and lasagna . We felt that both were just reheated and not fresh. The cheese had melted with the pasta into chunks. My pasta was supposed to be served with garlic oil. Either the oil wasn't present or it had completely soaked into the pasta (shudder). We had fond memories of this place. The food was good back then, not now.
(2)Sharon B.
Worst Service ever; But, to their credit, they never gave up! We had party of 16 reservations for 6 pm a week in advance. Checked in 6:03. Were told it might be a min. We checked in again at 6:20 & had to wait 10 more min. It was obvious they had lost our reservation especially after we were finally brought to our seating. We were cramped & overcrowded, against a wall. we're a big family, so we're used to it. They brought complimentary cheese sticks to apologize within 5 minutes of seating us, but didn't take our drink order for another 10 min. They forgot 4 out of 6 requests for water. Then 10 more min to order. By then we were getting very hungry had been there almost an hour, so we ordered 3 more apps & all our entrees. They brought the apps but no plates, we had to ask 2 times. I sent a drink back because I didn't like it. I had ordered it, but it was very sweet. The server brought me something else right away. Our food came at 7:30, most of it anyway. They had forgotten to order 4 entrees, & had made 1 entree twice. They took that back. I later found out that my grandaughter had ordered one kind of soup but had been given another. (It was her birthday.) I asked why she didn't tell us. She said she was just too hungry to send it back. I asked if she liked it, she said it was not her favorite but she didn't care. About now you must think we're a bunch of complainers and eventually we did all get fed. It just took so long lots mistakes. I had the salmon it was sooooo good. The manager was very kind, he came over personally & apologized directly to me, then comped my salmon dinner. After all the mishaps I certainly appreciated that gesture. We left about 8:40. I've heard in Europe things are done at a very leisurely pace, perhaps we melded into a worm hole for the evening. We were hungry and cranky, but rolled w the flow as best we could; we did not get great service; but, they never gave up on us, were never rude, and the food was quite good. If you're wondering, we tipped 20% we're not jerks!
(4)JOHN S.
I called first to put my name on the waiting list and when I arrived it was a 5min. Wait time for a table (not bad). I had the New Orleans Jambalaya which was good but bland, and a little to much Red Pepper Seasoning for my taste. The salad had tasted great,can't think of the name of it but it had rasberry vinegette. The restaurant is open til 12am and the bar til 1am.
(3)Maria C.
BJs. Where to begin? Well, first there's the name. We'll leave that for a site that won't chuck this review based on it's user policy :) We've been in and out of this BJs for over a year, and while I fell in love with this chain in Boulder, CO, it's not the best here. Why, you ask? Noise ------- the noise level in here is off the chain ridiculous. We've canned it from our moms-night-out list of places to go because even yelling, we often can't hear each other. And I don't want to yell at people I like. I'd like to yell at the wait service, though. Wait Service -------------- Listen. I get it. You're underpaid, supposed to make your cash on tips, have too many tables, and I'm sure some of us customers aren't as nice as the others. But seriously, don't help make the situation worse, cuz, as they say, it's the little things. Like when you bring a tray of 4 drinks to the table but 3 straws. And then say you're sorry, you'll be right back with one. But never come back. Or, when you come to the table with hot soup, but there's no spoon. And say you'll be right back with one. But then proceed to take the order of the table RIGHT BEHIND US. You realize we can hear you, right? We can see you, right? That's just a slap in the face, in my opinion. It's like saying, "You know, Mr Customer, I know you can't order your own soup and get it from the kitchen. So I'm going to let that HOT dish sit in front of you and grow colder by the minute, until I damn well feel like getting a spoon for you." YOU set the expectation - YOU said you'd go get it... and yet you don't. For 9.8 minutes, on average, over 4 visits. Yes, it got so bad that we'd TIME YOU over MANY visits and chuckle as the $20 bills passed hands, bets collected and cashed in, winners and losers announced, as we gambled on how long you'd be gone. You want a tip? Give me service. You want a good tip Give me good service. You want a great tip? Well, you get the idea. The Food ----------- As a first time reviewer of you, but long time eater in your chain, I understand that I'm emotionally scarred from your chain's decision to pull the stuffed baked potatoes. I admit, I was a bit miffed when I was told that, after WANTING to pay for a $10 potato (come on, let's just say it, we all know it's really worth $1.50 in costs), that you're complaining to me about the time it takes the kitchen to prepare it. Which tells me the kitchen isn't looking to cook, they're looking to reheat. Which brings me to the last point - the food quality is OK, for what it is - but it could be so much better, particularly when the menu is priced squarely in the average range of $14/item, $20-$22/meal. And when we leave? Yup, you guessed it. My man wants to visit McDonalds, because he's still hungry. Quality -------- I want to end on this final note. You are what you serve, in the restaurant business; a lot of times we'll put up with crappy wait service, or rude wait service, or NO wait service, if there's good food and drink. However, you sold me a roughly $4 cream soda with no carbonation. After asking for something with bubbles, and being looked at with incredulity (because, you know, customers take a perfectly fine glass, drink none of it, and send it back for fun, and you, you decide you're the soda police and want to question my word, despite seeing not a single bubble on the side of the glass), take 15 minutes to work it out with the bar, who tells you there's something wrong with the batch, and there are no more batches. OK, I'm disappointed, but things happen, I get it, let's move on. Imagine my surprise when I saw more trays of bad-batch soda being served to other customers. It's a small thing, I know, but for a chain making it's name on the every-so-hot marketing monikers of "Hand-crafted" sodas, it tells me that you knew there was a problem (despite how we got to that discovery), and continued to serve it anyways. Which makes me wonder about what's on my plate. EEKS.
(2)Dyutika P.
Stick to their beers, the cocktails are too sweet and fruity. The service is too slow and lethargic
(2)Justin L.
Food was great, but server was very slow to come to table and great us, to take our order, and for food delivery. Also my wife's plate was missing some food. Went on a Tuesday wasn't that busy you would expect them to be fast but just wasn't the case today.
(3)Valerie H.
Great food. Parking lot security person is inside talking to the girls at the desk. Car break-ins are frequent here. Do not leave valuables in car!!!!!!
(5)Flo C.
Jon-Paul my waiter was very nice. However the quality of food was poor ... An there was a DOG in the restaurant ! I almost wanted to throw up !
(3)Sasha M.
Only bad thing was when I came here once and was waiting to be seated. A girl said she'd call me shortly. However later she just kept starring at me instead of calling me to let me now our table was ready. When I went upto after a while of her glancing at me here and there she says "yea...your table is ready" ...What the heck? lol whatever. The food also takes FOREVER to arrive when it's packed but I do see many waiters walking around and I understand why it would take a while with how many people are there on packed nights. ANYWAYS, I give this 5 stars because the food is always DELICIOUS. The waiters have always been so polite. Once my friends foods arrived before mine and the manager came out apologizing and said I can have any appetizer for free so I could eat with my friends. The food came in right away after the manager came out. I thought that was great customer service. and omg their PIZOOKIs (did i spell that right?) are SOOOO DELICIOUS! YUM. I get the smaller size than the regular ones because it's too chocolatey. I would definitely recommend this place to anyone. Especially at night to go on a date, friends night out, or even a family day out! The atmosphere at night is kinda dark. I like that though lol.
(5)Frank P.
Worst service I have ever had. Went twice. The first time we were told it would be five minutes and we kept waiting and others with the same number of people were seated before us even though they had arrive after. After 25 min, we left went somewhere else. Second time with a different friend. We were seated right away. Order a pizza and waited. Two hours later we received a raw pizza where the only thing melted was the top layer of cheese. Wish I would have taken a pic to post. We asked for the manager and she didnt bother to take anything out out of the bill. The only thing she offer was to box it so that we can bake it at home.
(1)Elizabeth C.
BJs has great beer and great food. I mean what else can you ask for? Sometimes the service can be a bit slow, but I see the servers bustling around so I think it's more of a workload issue than a speed issue. Their Jeremiah Red is one of the best Red Beers around, but when it's Oktoberfest time I get even more excited. Their pizzas range from the classic to the creative and are cooked Chicago style, although they're recently added flatbreads, thin crusts, and even gluten free! A note - pizzas tend to take a little while to make...especially ones in pans so be patient! Their pizookies are so delicious, from the classic chocolate chip to the seasonal ones like rasberry white chocolate almond. A FRESH baked cookie, warm and topped with ice cream...YUM! When they have the 2 for $20, I always try and go - two salads or soups, one medium pizza, and a pizookie to share - it's perfect!
(4)frank c.
This review is for our dining experience on 8/2/13: This has to be one of the most painfully slooooooow dining experience I've ever sat through! For example, we ordered the appetizer nachos and asked for the salsa on the side. Kudos to them for getting the nachos out in good time, but we didn't get the salsa until we were half way through with our nachos! Also, the wife's strawberry lemonade refill took over 10 minutes and 2 servers to get! It felt like the server was no where to be seen, either that or he was trying to avoid us! We've been visiting BJ's ever since they opened a few years ago, but the service has gone downhill ever since. I don't think I'll ever suggest BJ's again...
(1)Jenny T.
This is one of my favorite late-night suburban hangouts when I'm catching up with friends. They have an excellent happy hour menu - mini pizzas, mac & cheese, crispy calamari and chicken pot stickers - and happy hour is available late in the evening. It's always fun to sit at the bar, watch the game, chat with the bartenders and get served IMMEDIATELY.
(3)Laura D.
Their food is really good especially the chicken tortilla soup. You can never go wrong with the Buffalo chicken pizza. The only thing that sucks is there service. Always slow and they make a lot mistakes on the check.
(3)Amy L.
Sorry, gotta bump it down to three stars. Came with the boy + some friends for my friend's graduation. We called ahead of time [45 minutes] to reserve a table for 10, but they said reservations were booked, although they don't take reservations much earlier. The boy and I rushed over after congratulating our friend. Luckily, they had a no-show, so they had a table for us. We only had to wait for about 30 minutes, which was how long it took for our friend&the rest of the party to show, anyway. The staff was super nice about our friends taking awhile to come. It got reallyyy busy about 10-15 minutes after the boy&I got there, which was understandable [graduation season]. Anyway, our waiter was pretty nice and brought out waters for everybody promptly. Took us awhile to decide what to order, but we had fun waiting for the food. However, the food definitely took longer that I thought it would to prepare. Appetizers were decent [pesto chicken flat bread, tortilla chips with artichoke dip, potato skins]. The boy&I ended up splitting a medium Great White deep dish pizza. Price was alright, and the pizza was definitely more than enough for us [we had 3 slices left to take home]. I was so disappointed in it, though. Compared to the legit Chicago Pizza that I've had since I last was here, it was.... mediocre. The crust was soggy, the flavor was bland [I needed ranch! On an Alfredo-based pizza. What the heck!], and it was just... okay. Pizookie was still delicious, but gotta bump them down a star for mediocre food. Oh, and there's nothing really brewed at this "brewhouse." They say that cherry coke&root beer are "brewed" here, but last time I checked, neither of those require fermentation, so it doesn't really count. False Advertisement! :P Oh well.
(3)Raymund S.
I have been coming to this location for a couple of years, but now I really feel I need to comment on the service. The quality of service has really declined and the last time I was here with a group, it was really bad. Our orders were messed up and everything we individually asked for were not fulfilled. Its like they were not even writing down on paper what we were ordering and everything came out in a default configuration. My coworker specifically ordered a wedge salad with anchovies, and he got potatoe wedges. Really?? To make things worse, the last person in our party got her porkchops 20 minutes after everyone else got their food, and it was still messed up. She asked for roasted potatoes and she got mashed. She specifically asked for roasted. The icing on the cake was when we were about to pay for our bill, a server comes out and asked if we got the red velvet pizookie? LMAO is this really happening?? The place was not busy at all and our 1 hour lunch turned into almost two hours. The bill alone took 15 minutes to come out. What a shame, I hope the bar area isn't a big cluster f%*k as the seated areas.
(2)K M.
Great service, good tasting food, the Dessert took a little too long to come, but it was well worth it, the pizookies are AMAZINGLY, I love letting the ice cream harden a cookie a bit so it's crispy on the outside and squishy on the inside lol.
(5)Ed G.
Ate here tonight with my date. The service was ok. The food, however, was about as bland as I've ever had. This BJs doesn't hold a candle to the BJs in Cupertino. EVERYTHING was bland...wings, potato skins, salads. Even the dessert was bland. How can one screw up dessert?!! BJs Newark - come for the beer but say no to the food!
(2)Eric F.
I've had mixed experiences with the BJ's service depending on how busy it's been, but our waitress was pretty dismal - she wasn't the slyest about chatting it up with her friends at another table while making us wait for extended periods without food & drink. As for the fare itself, I could take it or leave it. I wouldn't mind the nachos every once in a while, but the deep dish pizza is really sub-par after seeing what it should actually taste like in Chicago. The dough is thick and bland, boring my palate within a couple bites. At least the pizookie is still a decent dessert. For beers, the Hopstorm IPA had an odd, unpleasant sweetness...so it worked out that our waitress forgot to come back and take my order after trying the skosh XD All in all, it's def worth the further drive down to Yard House if you're in the mood for some happy hour snacks & beer.
(2)Ravi C.
Don't see a point in writing a detailed review for a chain restaurant... but here we go... It almost feels blasphemous eating at a chain in the bay area given the options we have here. We stumbled to this place after laughing mad at the made up theater and at that late hour, starving we were in no mood to search. So, we came here. (gee!! I sound so apologetic!!) For Drinks we ordered IPA(liked it), a Mohito, a Long Island(no one offered me a taste) and for the teetotaler a cream soda( tasted it and it was wonderful). We ordered the Avocado rolls and Mushroom bites(Don't remember what it's called) and they were good. Only down side is the sauce that comes with Avocado rolls. It's too sweet and I don't think it goes well with the rolls. Instead I asked for Cholula hot sauce,which I think is perfect match. We ordered a large Vegetarian Pizza for main course and finished it real fast. I am very prejudicial when it comes to Pizza. The only Pizza I like is NY style pizza with very few toppings. So, when everyone wanted to order Pizza... I said yes but was very cynical about it. But for once... they were right and I was wrong. The Pizza was amazing, not NY style but the crust was fluffy and the flavors were subtle. After devouring the Pizza we ordered a Pizokie trio with Red velvett, white chocolate Macadamia and cookies and cream. They were okay... but next time, I am going to order only the single flavor version. I think because of the tininess of the cookies, they were not soft and chewy anymore. The service was great and the food was enjoyable. Definitely a place to go to have some good food and good drinks late at night.
(3)Jordan W.
Blue cheese burger was great. Best in this area so far. Crispy thin cut fries are the go to. Pizookie is amazing as usual.
(5)Justin C.
After another visit, I have to say that BJ's stepped up their game. A lot better beer on tap and pretty tasty food. I had the Angus Pot Roast Sandwich. It has to be eaten with a knife and fork. Quite large wouldn't do this thing justice. It was huge, and tasty to boot. The Pizookie was rich and decadent. I could only muster up enough courage to take a couple of bites. I think I'll return.
(3)Aurora R.
Came here on a lunch date with my hubby. We were seated quickly. It was nice, clean, cozy. Our server was Jonathan J, he was very perky, polite, and attentive. We will be back.
(5)Cath M.
I asked the girlfriend where she wanted to eat... she said: I want beer. OK. I suggested this spot since it's along the way home... and I've been craving their "sweet pig" so we got here around 4ish... apparently that's still their Happy Hour in the bar area... we didn't know that until we saw the bill! Awesome! We ordered the following: - Garlic Parmesan Kettle-Style Chips = it was my first time tasting it and I'm a BIG fan! It was delicious! So crispy and it very addictive! Girlfriend and I couldn't stop munching on it! I'll definitely get this next time around! - Mini sweet pig = it hit the spot! I inhaled this sucker in no time! Tasty and overloaded with toppings! - Mini southwestern for the girlfriend and she inhaled it as well (she just ran a 10K so it was no biggie for her!) - BJ's Famous Pizookie = never really had this but since she was uber excited about this... we had to get it. This a deadly dessert. After eating it, I'm trying to schedule in my head the days I'm hitting the gym and the rides that I'll do! Yah, talk about guilt trip! Our server was here and there... she forgot my drink so my friend was annoyed but it was ok to me. Its another hit or miss spot. When we got the bill... my friend and I were shocked. Damn... we grubbed and it was just $27! Yup... with the food and dessert and my friend's beer... we rocked it! PS: they don't serve Hanger One so ... eh for the bar part!? =)
(4)Cyrex G.
I've gone 5 times now and had to give up every time because the wait was 45 minutes. Went tonight (Wednesday 8:40PM), and we were told 25 minute wait. After awhile the host came over and apologized that she had to bump up the wait time to 45 minutes. I'm sorry, but your excuse for a long wait shouldn't be "because there's only one waiter for that section". Like their food but I the service is lacking.
(1)Judy W.
it's a decent chain, nice choices on tap. Prices is similar to Cheesecake Factory. Their deep dish pizzas are pretty delish!! I probably wouldn't come here, unless it's for someones bday.. lol. It's not really a place where they have food that I crave. Pizookie is amazing thought! you guys definitely need to try it out!!! If you havent been there yet, grab some buddies, order a pitcher of beer, get the largest deep dish pizza and finish your meal off with a cookie with ice cream on time. YUMMMMMMMS
(3)C.C. S.
Ok so my family and I were looking forward to a nice sunday dinner together. We decide to come to this restaurant. We've eaten here before when it first opened and had a great experience. Not so much this time. Perhaps it was a bad night but there is no excuse to just ignore your customers. Like i said it was a sunday night around 8pm and the place was packed, no big deal. We wait our turn and were seated in a decent amount of time. 10-15 minutes later and still no one comes to even ask if we want water. Waitress looks our way but never even says hi or one moment. Nothing! We wait longer and then we notice people who arrived after us are getting their orders taken. Wth? Ok we decide to leave and the gals at the desk say thanks for coming. Uh you obviously forgot you just sat us down. Anyhoo back in the car and on the hunt for food at 9pm. I could have just stayed home and cooked. Again maybe just a bad night but i am not in a hurry to return here. Im being generous with 3 stars. Ijs.
(3)Lawrence L.
Been to BJ's plenty of times, but tonight was special! We were here with some colleagues and the vibe was electric since the Giants were in the World Series, and this would be the game to take it all. One of my friends got here a little early so we had prime seating with a great view of the main large flatscreen tv. A very different experience than I have ever had at a BJ's, since everyone was pretty much rooting for the same team, and cheering was not held back. Now for the food, we ordered their Best Beginnings appetizer sampler platter: their avocado egg rolls were great, tortillas chips with spinach and cheese dip was nice, mozzarella sticks were gone before I could taste one (so they must have been good), and Santa Fe Rolls were my fave on the platter (yummy). I ordered the chicken fried steak (as usual), and was satisfied... I also tried their new Lightswitch Lager (clean and refreshing). Service was attentive, as they always kept our beer flowing. Especially on a busy night like tonight. Great place to catch a game! Go Giants!!!!!
(4)Rosario G.
I absolutely love the restaurant and decided to try the take out , not impressed . I called ahead and placed my order with someone who seemed annoyed which annoyed me , she made me feel very rushed and I wasn't sure that she got my order right . (Which she didn't ) When I arrived to pay there were two cashiers , the person who called me forward to take me next wasn't able to take my payment . Instead I had to wait while money from another customer was exchanged directly in front of me . A customer who had arrived after me . Why call me forward and then tell me you can't take my money but you take the customer behind me ? Then when I was able to pay the girl was extremely rude when giving me my change and when I asked for a receipt she made a big show as if I was putting her out . And to top it off my order wasn't correct and I felt it was poorly prepared , I made the mistake of getting home first before I checked my food . My takeout experience wasn't what I was expecting and I doubt I'll do it again.
(2)Erin W.
So, in a slight variation on the Valentine's Day tradition my wife said,"Well, you can get a steak, at BJs." We ended up doing other things that night and never made it out there. So, when the in-laws popped in over the weekend and asked if there was anyplace we wanted to try for dinner, we decided it was time to try BJs out. Our party was seated quickly on a busy night and our server popped in for drinks right away. I wanted to get food ordered for the boy first thing and our server was happy to accomodate. I write that, because many servers out there develop severe brain freeze when I try to order food before the drinks. She saw the logic and made it happen. Wifey loved her sesame salad, In-laws liked their food, turkey burger and shrimp & lettuce wraps. I prolly was the least pleased of the bunch food-wise. I ordered a burger with bacon and cheddar, thinkin it would be a safe bet. Safe, sure. Great, not so much. The burger looked formidable at first glance, but was found out to be a thin pattied wimp. There was about 3 inches of lettuce and several tomatoes hiding about a half inch of burger and 2 anemic bacon slices beneath. It tasted fine, but I will pick something else from their extensive menu next time. There will be a next time. The service was great start-to-finish and the space is more of a loud restaurant with a few TVs than it is a sports' bar so it seems well suited for families.
(4)Allan H.
Okay I'm a bigger fan of this place now.... Although the food is still sub-standard for it's price range, the drink selection and my newfound love for a few of their specialty drinks have made up for it. Jeremiah Red: I don't need to turbo-browse these reviews to know that this is probably one of the best and favorite beers among the patrons, it's really got a full body taste and feel to it and is pretty alcoholic. A fruitier and albeit less potent drink is their ciders. I actually enjoy drinking all of their ciders when I want to switch it up from drinking Reds. Although I feel like BJ's ciders falls a bit short of Yard House, it's a good and much closer alternative. This updated rating either reflects a change in my personal preference of this place or is symbolic of my venture into alcoholism, either way, this has because a go-to spot for my friends and I.
(4)Amy C.
Loved the avacado egg rolls = yum! Pizooki = yummie too! Pretty elegant decor. So far I've tried this location & the San Bruno one. About the same. And I had this pear or berry cider at the San Bruno one which was delicious! I forgot what's it called though.
(4)Robb J.
Great place to celebrate some accomplishment or birthday at this place. Nothing really bad to say about this location, good clean atmosphere. Have to have a pizookie (cookie with ice cream on top) for desert!
(3)Jen I.
I'd heard about the slow service here and was a little hesitant to try this place out, but I'm glad we did. Yes, the service was a tad on the slow side, but the hosts and servers were very polite and attentive so I don't have much to complain about. We got a bunch of appetizers, all were great. We got the calamari, avocado spring rolls (yummy!), stuffed mushrooms, and some chorizo thing that I didn't try although the others at my table liked it. For dinner I got the Chicken Fried Steak with white cheddar mashed potatoes...I LOVE chicken fried steak but there wasn't enough of the white gravy, and sadly the steak was a little stringy. I still enjoyed the meal, since luckily they give you a LOT of food so I just cut around the crappy parts. The mashed potatoes were really good, but the veggies they serve were bland and plain. I was way too full to even think about dessert! They had a nice (but typical) selection of them from the menu. The prices were fantastic - for our group of 5 that ordered apps, entrees, and beer, it was $130. Not too shabby! PS. I kept giggling at the name the whole time I was there. BJ's. Tee hee.
(3)Chris O.
I think people are being a little harsh on this place. The food is exactly what I expected for a brewhouse style place and the lunch specials were fairly cheap. The beer was good and the service great as well. I enjoyed it.
(4)Jennie S.
ONCE AGAIN AWFUL... Why did I give in and say ok to trying again. Wait an hour, get ONE drink...not two. then second drink comes out after food is almost done and the food was all wrong. Stop hiring shitty chefs . food made me sick. Threw up for the rest of the night . so pissed.
(1)Janel P.
Absolutely love the Atlantic Salmon dish....wasn't expecting the quality of food from a chain restaurant that has its own brewery going, but gotta give credit when credit is due!! Much superior quality than other chain restaurants. Variety of beer and sampler drinks available is simply awesome, can keep coming back, too bad they have an hour or longer wait during peak times.... that's the only thing holding me back from giving 5 stars. They need to open one in Hayward, CA.
(4)Abby O.
I've been to this place multiple times (against my will) due to its close proximity to my house. Sadly, each time I become more unimpressed by the food and service. They have a rather large menu which is good if you are dining there with picky eaters. However, the food is the definition of mediocre. Nothing that I have had there is even worth mentioning other than their pizookie. Nothing on the menu is particularly special. Honestly, I could get the same quality of food for cheaper at Chili's, Denny's, etc. For me, service is really important. I'll continue to go back to a place if the people who work there provide excellent service, but this place is lacking in that area as well. I always experience slow, bad service when I'm there. I have to admit that I like the interior of the restaurant and I feel like it has a good atmosphere. So I guess I can kind of see why people go there. Especially if they love beer.
(1)Corinna S.
let me start off by saying that pizookies are heaven in cookie form and that you have not lived until you've tried one. pizookies are essentially the only reason i would come to bj's. that's not to say that their food isn't good because it definitely is! it's just not really anything special. also, it's hit or miss when it comes to getting a good server. some are super friendly and patient, while others are grumpy and sometimes even rude. i usually come here with large parties and i think large parties truly test the skills of server; skills which, quite frankly, bj's servers often lack. for that reason and for their lack of extraordinarily good food, i only give this place 3 stars. i'd give it less if it weren't for their delicious pizookies.
(3)Angela C.
This review is for MAX- the server. He was so great! I'm not going to get into the detail of the menu or drinks because I figure everyone has been to a BJs. Hopefully the management at this location review yelp! and give kudos to Max. He was one of the best servers I have ever had wait on me...ever. Such a sweet guy, pretty talky when we put our orders in but once we got our food he didn't bother us with the "how'd everything turn out" banter which I totally appreciate.
(4)Paul S.
BJ's gets many bad reviews for their service, that has not been the case for me and my family. Granted if you get there for dinner most nights expect an hour wait..at least! Many times though they will serve free pizza to you in the lobby. Thinks thata a great idea. Last week went to a going away luch with co-workers. Our server Gabby was great. Very cordial and friendly without being phony. Most of the food is average, pizza is good..a little pricey. Anyway for a fun night out I can think of worse places.
(4)Thuyvi M.
Came here on a Friday night told it was going to be a 40 minute wait for 2 but within 15 minutes we got a table. Service and food was on point. Our server made my 1st time experience a good one. Very attentative and informative. We ordered way too much food since our eyes were hungry. We got 2 appetizers 2 entrees and drinks! I must say the calamari was really good and not tough and rubbery. For my entree I got the chicken parm. and it was really hot and good. The chicken didnt taste processed and the mashed potatoes were fluffy and perfect. Overall my experience was really good but I have to knock off one star for price. Our bill was $128 not including tip just for two people but I guess it was worth it :)
(4)Alexis Nicole B.
I would honestly go back there again! It was a great experience. My friend and I were trying to find a place that sell desserts and was open late at night, when we stumbled upon BJ. The waiting time for the two of us on a Wednesday night was very short. To the point were they said they'll buzz for us and it only took one minute. Poor me, they didn't even give me enough time to go the bathroom. I know...tmi. But the waiter (his name i forgot) was simply amazing. He was very patient and kind and nice. My friend and i ordered two cookies 'n creme pizookie for kids (four- something dollars), a spicy meatball pizza for us to share(13.50), and two strawberry lemonade (free refills). It cost 28 dollars but it was 28 dollars well spent.
(4)Cliff G.
We go here quite a lot, It's one of the few places open this late. I like it, and so do others, as it is always full. The tomato bisque is great, especially paired with Jeremiah red. We like the thick pizza's, love those burned parts next to the pan. Mediterranean is a good choice Watermelon/Feta salad, for something very light. Drake's Denogginizer, best beer. Only complaint is sometimes the service is a little slow, the servers probably have too many tables each. KJ index: 34.25 (KJ Chardonnay was $34.25 last time I checked).
(4)Manushi P.
We have been to this place couple of time. We loved their pita wrap , pizza. Stuffed mushroom is delicious.
(3)Jill J.
As with most of the reviews here, service is very slow. My boyfriend and I were not in a hurry and had a few drinks. Our server would not let us order happy hour with her so we had to order at bar and bring them over ... Meh. In addition there was a mistake with our pizza, appreciated that she admitted it was her fault as most servers would not:) . However the food runner ( who looked like the most unhappiest person in the world) brought us the wrong pizza on accident ... And the other food did taste like it had been sitting for a while. Our server was really sweet but the food runner did not smile and said nothing when she delivered our food, we had to yell to ask her for ketchup. Well we were offered the mistake pizza for free since we touched it and a free pizZookie. Maybe not our first choice for food but it was decent if you have lots and lots of time ;)
(3)Jackie H.
1. Food: A lot like the Yard House, but it tastes better. 2. Great Pizookie selection 3. Parking is a little strange in this place. It is a maze! I see it as a challenge, however I can see it as a challenge for inebriated people. 4. Oreo pizookie. 'Nuff said. It's a great chain. You get the same food at every location (which is good because their margherita flat bread is awesome). The service is a hit or miss, but the turn-over is so high (like every restaurant) that I can't really attribute service to food quality. I'd come back :)
(4)Mike L.
Wow 15 minute wait and 20 tables open? Terrible service, long wait, tiny parking lot but not their fault, ridiculous that you can't be seated because of lack of staff. More people in the bar than the restaurant and less staff but people are seated and eating.
(2)Angel Y.
Delicious food every time! I ordered the chicken fettuccine Alfredo and it was absolutely delicious! My fiancé ordered the jambalaya and although the portion wasn't big enough for his liking, he was quite pleased. Great service.
(5)E L.
I am currently at the restaurant right now and our visit is not pleasant. I called ahead to my name down and advise the hostess that I will be coming in 15 minutes. We arrived at BJ's and walked right in. There were two young ladies at the front. Neither of them acknowledge me and I had to initiate the conversation that I was present. I told then that I wanted to check-in because I called ahead of time. Forty minutes and our pager buzzed and we were seated. We then waited for fifteen minutes with no one either acknowledge "We will be with you shortly or something along the lines of we're busy right now and we will take your order shortly." I don't expect this type of service from a known and high-end restaurant. I am not sure if they lack training or their employees are not happy with thier job. I don't want to put any names down so they can put training across the board. Service = 1 Food = 3 Waiting = 2 Environment = 3 Overall = 2
(2)Ambar C.
I've been to a few different BJ's now. They have a decent beer selection, and their pazookie things are yummy. I took my sister to this particular BJ's to celebrate an important milestone in her career. I was exhausted, so I only ordered a 5oz IPA. She ordered some fruity cocktail drink, and we both split the pazookie mini trio. I was satisfied with the IPA, but it was nowhere near the best IPA I've ever had. Trust me, if it were really good, I would have ordered another glass. Anyway, onto the pazookie trio. We got mini pazookies in peanut butter, cookies and cream, and regular chocolate chip. The peanut butter pazookie was very rich and had an intense peanut butter flavor - definitely crunchy peanut butter. The cookies and cream was probably my favorite. It came with a chocolate cookie with white chocolate chips with a cookies and cream whipped topping. The regular pazookie came with a regular chocolate cookie and vanilla ice cream. Overall, I was happy with the dessert. The bartender was very nice, but he wasn't especially attentive once he found out we only came in for dessert.
(3)Lauren L.
I love Bjs food, so this is specifically for my service. I myself being a server can understand when you're slammed or forget to grab something, but this guy checked on us once if you don't count him asking about the check (initials K.G). Our drinks when unfilled for a half hour, no exaggeration. My friend waited a good 15 minutes refusing to eat his pizza because he needed ranch. I had to flag down another server. I feel like to get a good tip, you just got check on me after I get my food, mid way, and towards the end. It's free refills, so keep my water coming. No tip for you.
(1)Aaron W.
Pretty good beer and the food is always good. Both the burgers and the deep dish pizzas are good. But of course the pizookies are well worth the visit.
(4)Elaine Y.
typical chain sports bar restaurant with big tvs and lots of people. was i expecting something different? not really i guess. had a salad that actually needed more lettuce. it was full of other things like meat but it needed more veggies and it needed to be colder. warm salad not good. the tacos were good except the plates came out sticky. it's not fun to eat something with your hands but when you touch the plate it's sticky. anyway, if you want a chain place then go.
(2)Matthew H.
Mark one of the coolest and nicest worker at BJ! He gave me an amazing BJ experience that I will never forget! I'll come back for some more BJ from him soon. Thanks bro!
(4)Diana H.
Late night service was great. The house was packed but the wait was reasonable. No complaints. Calamari appetizer was a own and the strawberry splash is a definite favorite. Bathrooms were clean which is always a plus.
(5)Tine G.
Nayeli was our server tonight. She completely forgot that we had mentioned that we came to BJ's to celebrate my mom's birthday. Instead, when we ordered a pizookie after dinner, we thought she was bringing the one with the candle to us and got excited. Nope. She brought it to the table next to us. All night we saw people celebrating birthdays but our idiot server completely forgot about my mom. No one disrespects my mom like that. Never celebrating anything here again, thanks to NAYELI.
(1)Daniel C.
I don't know if my boyfriend and I have bad luck or not but the service here is always terrible! We never have any utensils on our table and when I try to flag down an employee for some.. it would take forever for them to actually give me them. Our food always comes late, my boyfriend would have to eat while I eat or vice versa. I love their food, I really do, especially their famous pizookie but sometimes it's just not worth to drive all the way here because of the bad service.
(2)Abhishek S.
Ahhh!! what should I tell about this place, Awesome food, awesome Beers, nice place to enjoy with friends and family.
(5)K S.
Pretty cool place to hang out and have a beer or 2 with friends. Usually super packed though and has long wait time. Food is pretty unhealthy, but tasty.
(4)Kristina N.
Well I've been to this BJ's for a gazillion times and last night was one of the best experiences I've ever had there. I didn't quite get our server name but she was AMAZING! Very nice, attentive and social. She's the reason why I'm giving this place 5 stars. Anyways the food here is okay, they're not bad but they're not to die for either. I always get the Thai Shrimp Lettuce Wrap and the wings for appetizers, though their portions always fill me up. Their pizzas are pretty good, but the pastas are alright. Kinda just like Olive Garden, nothing special. However i'm sure everyone knows about their pizookies. They are DELICIOUS. I have had pizookies at other places but none are like BJ's. Oh god if i could I would eat like 5 a day!! Anyways i'm a fan of BJs and I most def would come back.
(5)Bridgett W.
We love BJ's. Always great service and this location did well to keep it up. We were seated right away, got delicious food from a friendly server, and enjoyed the dark, chilled out atmosphere. We were happy they were open late on a weeknight too because we had postponed our dinner until after we went to the nearby mall.
(5)Sally M.
My family and I came to eat here, we received nothing but bad customer service. The greeters and seaters were talking gossiping when we walked in. When we finally got seated, it took the waiter 30 minutes to introduce himself and ask us what we wanted to drink. When we finally our waiter finally came and we ordered our drinks it took him another 30 minutes for a cup of water! The waiter was really rude! When he came to give us our check, he slammed it on the table and walked away! WORST CUSTOMER SERVICE EVER!
(1)Mechelle A.
I went there last night and John Paul was my waiter ... He was off the hook ... i own a restaurant and I know how important it is about service to every one ... from the minute he walked to the table and til the minute we left he was outstanding... him being so great and on point made everything taste better
(5)Scott S.
Normally it pains me to write a one star review, but not today. We came here for a family gathering. We arrived about 1150 am and were told it would be about a 25-30 minute wait. We were very patient and continued to wait for about 45 minutes. We were finally seated and given our menus. Our waiter was friendly enough, but a bit slow. It took a few minutes to get our drinks and even longer to get our apps. We received our main courses. My fiancee had ordered a sandwich and asked for no bacob. It ended up coming with extra bacon and when we pointed this out the waiter simply took the order back and removed the bacon. We demanded that a new sandwich be made and had it about 10 minutes later. They ended up comping a desert and actually screwed that up as well. Too bad because I normally like the beer here.
(1)Jason H.
Food was good, though I had worked a 17 hour day so that level of hunger has to be taken into account. We had a pleasant waiter but based on what me and my work mate noticed it wasn't that he was inattentive just perhaps overbooked. We sat at a table in the bar. That was uncomfortably close to another table. I just found it an I enjoyable overly crowded atmosphere it's why I will give it a 4... It was good food but not the type of place you leave having had an experience you want to repeat.
(4)Richard L.
Went to BJ's. (Not our first visit.) Current wait staff, and kitchen staff need training and to pay attention to detail. Will give another chance, but that is it. It would be a shame if quality of service does not improve.
(2)Lorelei B.
I ordered my food online to dine-in since i only have one hour of lunch because i thought it would be faster that way. So they worked on my order and i waited for awhile just to get my drink. Finally my order came, but they did not customize my food like i asked. I asked for extra mushrooms and they did not put any. So i left it as is. I asked to get a refill and it took a good 10 minutes just to get it. Then I asked for dessert and it took another 15 minutes to wait... I was already 15 minutes late to get back to work when i got my dessert. Waitress didn't smile that much. She was just ok. Overall, the only thing that was great was their food. Customer Service however was pretty slow.
(3)Mary O.
If I could give this restaurant Zero stars I would. I have worked as a server for 8.5 years of my life and I've lived between the states of Louisiana and California and I have never in my life had worst service than I did tonight. I was ONE of my servers TWO tables and Ravinder K, our server, did not refill our drinks one single time. In fact, we asked the manager after 45 minutes if our salads were coming out before he brought them out, as well as refilling out waters after they sat empty for 20+ minutes. My mixed drink tasted like cough syrup, not that our server asked at all to see how our drinks or entree's were. Also, 2 of our guests ordered broccoli cheddar soup in a bread bowl, only to wait 50 minutes to get Clam chowder in a bread bowl. When they let the manager know they ordered broccoli cheddar he said he'd have it fixed in a moment only to come out 5-10 minutes later to inform them that the cooks made a mistake and they had no more bread bowls but they he could bring them a small bowl of soup and remove the two soups from the bill. So we sat there for over 2 hours, got most of our entrees messed up, as well as no refills, and the soups also never came. The manager didn't apologize, neither did the server who looked stunned when I informed her that this was by far the worst service I'd ever received. She seemed to not care about the entire situation. My friend's entire bowling team has come here for years, and after tonight you've completely lost 8-10 guests every Tuesday night.
(1)David A.
BJ's is the most best restaurant to go to. They have amazing foods and a Pzookie man that's awesome and delicious. The pizza is good and very reasonable price. The burgers omg don't get me started about the burgers they hit the spot real good. Anybody want to come there try the Pzookie it's soo delicious. I want to come and eat there on my birthday.
(5)Audra M.
I have to give this location 5 stars for their great service. We have been there twice in the last month and both times we were greeted by friendly people and our waiters were both excellent. The place is always I mean ALWAYS crowded, but the waiters still treat you like your their only customer. The food is great, I haven't had any issues with the food. But my 5 stars is for their excellent customer service.
(5)Rain E.
Came here w/ my bf around 2 for a late lunch. Our server Allie (sp?) was very attentive & would check up on us to make sure everything was good. Both our orders treated real good, as well as our white chocolate pizzookie (:
(5)Mandi G.
Love the food here!! It was a long wait but well worth it! Our food came one of the orders was a mistake but the manager came over and handle very well she was professional and apologetic I'm pretty sure her name was Melissa. She was amazing and took care of us. I would have to say Bjs Newark has stepped it up with management and staff.
(5)Pragya S.
So this is Fremont... and a total culture shock from being in socal for three years :( wanted to be out at around 10:30 and nothing was really open, so came around to grab a drink at the bar. Bar is okay, bartenders were nice, crowd was... and well yeah. So location and mediocre food -2 stars but I enjoyed my ipa and bartenders were accommodating and polite so 3 :3 overall not bad, and will probably be back because I now live in these cuts and am lazy about driving/ taking Bart
(3)Keeper K.
Spouse's birthday and was forced to go there against my wishes. Horrible service even per BJ's standards. Missed the meal for my spouse while serving everyone else. My drink had a weird taste, desert never came and so on. Total Disaster. Hope that summarizes it.
(1)Khaled A.
I don't eat burgers too often, but whenever I go to BJ, I always get a burger and fries. The burger are delicious and pretty big. The only complaint I have is, the chef never makes by burgers properly the first time, its always done perfectly the second time. I ordered my burger medium rare, but it was cooked well. Even though the chef made a mistake, he/she always come out and personally serve the burger to you and make sure it up to your standards. Overall, considering this is a chain restaurant, there food (atleast the burgers), are excellent, unlike some other places um um um Pyramids (there food has gone down the toilet and their prices have gone sky high).
(4)Mark S.
The best thing about the dinner we had today is that I never have to step foot in that place again. Service was a steaming turd. Took two full hours and we finally walked out before our desserts where supposed to arrive. Have cut this place a ton of slack before, but today was the final straw. Echoing Wintha K's nightmare with the dreaded "pizzokie", apparently this item is trucked in from Mongolia. I could have walked there faster. I would tell the Donner Party to avoid this place.
(1)Stawan K.
Love this place for their variety of beers and drinks. Lively place with some great options to eat specially the flat breads and appetizer menu. Great for a weekday party with office crowd. Always crowded and fun when a good game is on.
(4)Cindy T.
I usually visit the BJ's in Cupertino or at Oakridge mall and this new location didn't disappoint. Since parking is horrible at Cupertino and Oakridge, you won't have trouble finding a parking spot at this location because they are the only one in business in the plaza since Mervyn's has been closed for months. This location is really nice, due to the fact that it is quite new. The wait wasn't too bad for dinner on a Saturday. Service and staff was on par. This is an awesome place for accommodating huge groups (20+ people) because they have big dining rooms. I love their buffalo chicken wings and their thai shrimp lettuce wraps are to die for! So yummy. Their deep dish pizzas are quite delicious, too! Plus, they have pizoookies! Great spot to hang out and down brewskys.
(4)Robert H.
BJ's in Newark is tucked in at the 880 Mowry interchange, so eyes open or you will miss it. The parking is shared with a dead Mervyn's store and the lot is so chopped up that you don't want to navigate it while tipsy. Parking is somewhat of a problem for a brewhouse that pushes large and tiny glasses of beer. This place is busy all the time, so you'll be parking a fair distance from the entrance in the Swiss cheese parking lot. The fare in BJ's is tasty and the service was attentive and prompt when we went on Saturday afternoon. Seating is in booths or at tables and televisions showing sport events are spread all around. The food is of that saucy, cheese-filled, bready fried variety. It's similar to what you find at Yardhouse. There are very few plates on the menu with fewer than 1200 calories, and if you drink beer, well, maybe you should fast for a few days afterward. Even their light menu, which is maybe 6 items, hovers at 600 calories each. The Newark establishment is smaller than the one in Glendale, but the overall effect is the same--trendy high-cal food and fresh beer served in comfortable, stylish surroundings. One note: the paper napkins delivered with the food are cocktail-sized. Be sure to ask for table service and cloth napkins, unless you are intent on eating with your fingers.
(4)Brian W.
Pros: Great ambiance if you like a great social setting that doesn't feel overwhelming. A plethora of choices to choose from. Great seating if your lucky enough to get the crescent shaped booths Pleasant Service Cons: A bit packed during busy hours (Call ahead to avoid the wait) I have been to several BJ's before and am OK in general with the franchise but I was pretty impressed with their Newark location. This particular location is by far the largest of the BJ's I have been to. The restaurant to me gave off a classic 1920's look with a contemporary edge. We called ahead to avoid a rather large wait time and got seats right away! To start the night off right, my party ordered the "choose 8" beer option. This gives you the chance to try 8 different beers. Its probably about 3 beers in total (double shooters) and really helps you learn what types of beers you like. We ordered the artichoke dip which was pretty good, not spectacular, but the beer made it just right. Our meals were cooked well and fast. I ordered a spicy pasta which only tingled. But the flavor was good in general. Our server and host were both extremely friendly and made us feel like we were VIP's which made the evening really memorable. Overall, I would highly recommend this BJ's location. Great dining experience, too bad the food was just good not great.
(4)Dave A.
Service: about the same as you would find in any big restaurant chain, its better then your average. Food: now this is where they are above the rest, quality product with good prices. Must try : jalapeño Burgers
(4)Jamie T.
ZERO STARS!!!! Management is horrible particularly Desiree. Our server was slammed in the bar and appeared to be new. My kid's drinks came out after my husbands beer and my soda. I let that slide. While I was waiting or our meal I watched how Desiree the manager, talked with 3 servers just standing around. If it's not busy enough where you can all stand around talking then either help the girl struggling or go the F&$& home! While I'm still observing the manager and her unprofessionalism. My husband and two children received their meals. The food pony then came back to tell me that they were just making the lettuce wraps. These were ordered of their happy hour menu and are not regular sized which is fine but a burger and two kids meals were done before. We were not once checked on by our server or offered refills. After out meals were done for 10 min. and still no one my husband told the hostesses we needed the manager so we could let her know of our unpleasant experience as well as the bill. In comes Desiree who we had to interrupt from her 20 min conversation. She picked up my husbands dish and without talking to is shouted to our poor overwhelmed server to get our bill. When out server walked over I told her to bring her manager back. When Desiree came back she said all you wanted was the bill right?! That's when my patience ran out! I told her had she picked up more than one dish from the table or not talked for the last 20 min and noticed me trying to get her attention that maybe she would know how unpleasant our dining experience was. I told her we never got a refill, my sons drinks came out last and my lettuce wraps were never made like the rest of the order. She the. Said, "Fine do you want me to take off the lettuce wraps?" At that point I told her she should do more which she didn't and how unprofessional she is for talking for the last 20 min about non business related items with employees while our server struggled. Normally I don't ask for discounts but at that point the bill should've been mostly comped not the happy hour lettuce wraps which was the cheapest for her to take off. I AM SO IRRITATED! Next is corporate. She needs to be trained again....BJ's service is starting to turn into the quality you got at Red Robin before they closed!
(1)Linda N.
Server was 10 min late on our water. Food was also taking longer than expected. I already experienced shitty quality at BJ's but I went here since it was close to the mall. I have to say their buffalo chicken wontons were good but 3 wontons is kinda little. Their seared ahi tuna was good but didn't taste fresh. Tasted like it was out of a can or the freezer. My main meal was the unlimited soup and salad. Their house salad was drenched with too balsamic vinaigrette(sp?) and their chicken tortilla soup was really good. My friend's flatbread pizza was bland and I had to use ranch dip to add some flavor into it. Their meals are EH but I usually ONLY go here for their pizookie. That's the only thing they're good at.
(2)Bubba G.
The lunch specials are worth it. Otherwise, the food is okay. You are really paying for the trendy atmosphere here. My kids love the pizookie. It is a cookie and ice cream dessert that is quite tasty!
(2)Jennifer S.
If this weren't one of the few places open in Fremont after 10 PM, I would never come here. In fact, the only reason I'm giving 3 stars instead of 2 is because of the lack of competition BJ's has for late-night grub. The wait for your food is always a minimum of 30 minutes, no matter how busy the restaurant is. The food tastes fine, but is also quite overpriced for what you're getting, and you're really paying for the nice ambiance and the TVs. (The service is lackluster, so you're certainly not paying for that!) I have never had beer or pizookies there, so I might just be missing out, but as it stands, I only go to BJ's under peer pressure and never on my own volition.
(3)IC C.
If you're coming here in a budget get the macaroni and cheese. Delicious. With ketchup.
(4)Katie N.
When I lived in San Jose, I loved going to BJs at Oakridge, I think I went there so much I had a personal bartender. With that said, I thought I'd give this one a try. The BF and I came here on a Friday, since I called ahead, we were seated right away and that's where it became a 1 star. Since I'm familiar with the menu, I just wanted to get some drinks started but nope, we sat there for 10 minutes, without a single acknowledgment. We saw servers passing by and no one even stopped to say "Hi" or "I'll be right with you," NADA. There was a party of 4 that got service as soon as they sat down and we were sitting there for 15 minutes now! It was like we were invisible! I could have said something, or ask for a manager, but instead I lost my patience and I just decided to leave, don't think I will return to this BJs since it left a bad impression in my book.
(1)Josephine C.
3-stars for over place and food. Extra 1-star for superb service that my friends and I had received last night. Our server was attentive. My friends and I had a slight issue with paying and so when we explained to our server what was going on, she took the extra couple of minutes to understand and make sure she got it correctly in terms of billing each person. I got the chili and cheese giant stuffed potato. It was good; however, it tasted like it was boiled rather than baked. The size of the potato had gotten smaller from the last time I had ordered it. Plus, I should've asked for extra chili on it since there wasn't enough on it. Good for one really hungry person. Overall, this is our usual BJs restaurant like any other around the bay area.
(4)Jade K.
it takes forever to be seated, i understand it gets pretty busy during dinner time but the hostess lie about the estimated time they say it takes about 20 minutes but its more like the double of the time so if you do happen to go there and they say "itll be like 20 minutes" just think of it as a 40 minute wait! by the time you get seated it takes like 15 minutes for a server to approach to get you started with some drinks however the food is really good i love their appetizers and is the closet location from my house so over all its ok
(3)Courtney K.
I love BJ's, I was so happy when this location opened because the only one around was in Cupertino. I love their artichoke & spinach pizza, avocado eggrolls and scampi pasta! Also you can't go to BJ's and not get a pizookie, you just wound't be doing it right. I also like the fact that you can call when you're on your way to put your name in.
(4)Christopher S.
Another local eatery that I've been to maybe a half dozen times and every time I've visited, it's been a good experience. It can get pretty craze during dinner time and the weekends so I usually shy away from this place unless it's for a birthday party, so it would be wise to call ahead of time for reservations because it can take a minute to get seated. Pretty reasonable prices for above average entrees. Their beer/cocktail selection is pretty bad ass too! Try the shrimp lettuce wraps and the fried calamari. For beers I usually go with the Brew house Blonde or Hef. The pints look a bit smaller than usual tho or maybe it's the glass?
(4)Ashish A.
The ambience is nice, so is the location. But the service sucks. Their waiter/waitress are either too burdened or overloaded with work.
(3)Karla g.
Bad service: Me: Id like a glass of wine and a glass of water please. BJs server: If I get you a glass of water, ill have to get the whole table a glass of water... Are you sure you want water? Me: YES. Wow.
(2)Ryan A.
BJ's is the new age family restaurant. The trend setter. That used to be Chilis. Applebee's, Fridays, used to copy Chilis. Now all 3 copy BJ's. BJ's menu is huge, their food is hot, fresh, & tasty. I come to this location for lunch often. Good service, good food.
(5)Chris C.
I been here a total of 3 times. All times I was there ate good food and seen hot girls
(5)Silvia R.
The food is great but the service is horrible! Our waitress only came around to take our order and never came back to check on us if we needed anything else. No waters and no ketchup for our fries and didn't get a chance to order more drinks. Noh and to top it off my boyfriend had to get up and go ask her for the check what kind of bs is this? Extremely disappointed with the service we got today! Will def. Think twice before coming back to this place!
(2)Valerie L.
Had the 2 for $20 deal here. Comes with 2 soup or salads, medium pizza, and a pizookie. Medium pizza can be customized to order, which was a huge perk, because for about a few dollars less, my friend and I were going to get just a medium deep dish. Instead, we got salads and dessert to go along with it! Pizza was just alright...wasn't hot enough. I like my cheese to be stringy and messy to separate. However, the dough they use is always amazing and flavorful. I tried the Irish Pear beer on a whim, and didn't regret it. It's extremely light and not too fruity. Try to seat yourself at the bar to avoid hour long waits for tables, if you're with 1 or 2 people. Service is quick and friendly.
(3)Viet N.
It's a shame I was driving and that it was brunch time, or else I would have had a beer at this place. Maybe even a pizookie. Because what I had didn't exactly blow my mind. I had the great beginnings (I think?) appetizer (basically mozzarella sticks, avocado wraps, some eggroll looking thing, and chips with spinch dip), and the California scrambled eggs. Everything was loaded with cheese, and I couldn't even finish my entree. Yes, half of the appetizer and 1/3 of the entree was enough to fill me up (I was sharing with the other person in my party of 2). It was good overall , and the sauces went very well with their respective appetizers. But throughout my meal, I kept thinking that this tastes exactly like something I would get at Fridays or Chilis. It was a little cheaper, but the food is not something I would go for on a regular basis, much like the other chain restaurants I mentioned. However, the server, Christy, was very attentive throughout our time we were there, so plus points to BJ's! However, next time I'm just coming back for a beer and a pizookie.
(3)Kevin S.
In town to visit some family and friends, needed a place to watch the Patriots play the Ravens. Considered a local pizza place...but when I found they had 2 very small screens....we changed it up to BJ's. Timing was perfect, we arrived just after kickoff and grabbed a table in the bar. Katrina was our waitress and she was good. Ordered some nachos to start for the first half and had a medium classic combo pizza for the second half. Nachos were loaded and loaded! Very tasty! We didn't finish them, and that's not usually the case...LOTS of nachos!! The pizza? Excellent! The beer? Great! Had several Sam Adams. Parking can get tight, especially with a local game on (49ers, Giants, Sharks, etc). There is some construction going on with the old part of the mall...my guess is they are going to redo it or maybe make more parking? who knows...but it doesn't improve things for now. Why 4 stars? Just the layout of the place....didn't seem that well planned for when a crowd of people are standing in the bar area.
(4)Sammy C.
Food is really good.excllent customer service .this is only my favorite place where I goes every week .
(5)Brenda N.
I came here with my sister a few weeks back and wasn't really wow'd about the place. We sat at the bar and the counter was a sticky wet mess. I had to use my dinner napkin to wipe it down a little. Eh. . . Anyhow, I came for the happy hour appetizers while my sister ordered happy hour drinks. The finger-food items were ok . . . I'm thinking the sticky counter ruined my experience. However, the bartender was pretty good with getting my sister her drinks within a timely manner so no complaints there. I read from a previous post that BJ's makes their own sodas too. Hmm, now I might be back for that. Awesome.
(3)Mari P.
Went in for lunch, granted we got a booth right away...our waitress was horrible. The waiter next to our booth saw that we had been waiting for awhile and went and checked on our drinks, found our waitress. He was super friendly and helpful. This girl took our order with the grumpiest face. Food came back with the wrong sides but we said screw it and ate it because we were hungry and had to leave. Took forever to get our check so again the waiter next door, saw us waiting and ended getting our check for us. Some people just can't be in this biz, after reading some reviews...they need a floor manager walking around checking in with tables, I would have surely called her out. And her tip reflected the service we received =)
(1)Miss H K.
Came here tonight for dinner with friends and was more satisfied than I thought I'd be! I called in 30 min in advance to put our name on the wait list, when we got there it was packed, however we only had to wait about 10 extra mins to be seated-seems the wait was due to short staff vs open tables. I ordered the Chicken Marsala. The chicken was tasty and was served over fettucini noodles with green beans. My dish was good, I liked the noodles with it. Also tried the red velvet pizookie for dessert which was also sweet. Service was fine and the prices here are affordable for family dining. I'd definitely recommend calling in advance for a table but wouldn't mind returning here in the future. Good for groups.
(4)Kennet P.
Great food but the service was really slow- ordered drinks, appetizer and a meal and the meal got there before the drinks or appetizer. We never received an appetizer and were surprised when it then appeared on our receipt and we had to tell our server that we had never received it. Service was incredibly slow, took almost three hours total to finish our meal including being served. Server was visibly messing around with coworkers which contributed to the service.
(2)Malinda R.
Food wasn't worth the price. Nice staff, but all of my silverware and plates were dirty. We went to a BJ in Oregon state and it was great. But I will never return here again. $60 wad too much. They replaced the silverware with more dirty silverware, I cleaned them in the ice water before I used them.
(2)Valerie A.
I went here this past weekend with a friend for drinks. Saturday nights, beware, it's PACKED! We luckily squeezed our way into the bar area. We were served by bartender Cory who was very fast and took care of us. The Giants vs. Reds Game 1 of the Division Series was on, and I was so happy so be front and center in from of the big screen. The crowd is loud and definitely folks who are seasoned drinkers. My friend and I ordered a flatbread and potato wedges to go with our drinks. The food is ok. It's bar food. I don't expect much. You need those carbs to hold down the drinks. What's nice is the alcohol selection and what they have on tap. The bathrooms are nice, the floors are clean, and the service is fast. That's all I really need for a few drinks and something to snack on. It's much pricer that anywhere I usually go to watch a game or have drinks, but there isn't much in the tri-city area. Until next time, bottoms up!
(3)Malia W.
Came here this weekend to spend some time with old friends. We found a booth in the bar area. VERY packed on a Saturday night. We ordered two pitchers of Hefeweizer, one mojito and four appetizers (3 from the mini appetizer menu) Came up to about $70. The waitress came around a lot asking if we needed anything. However, when we ordered beer or asked for the check it took a fairly long time. But it may have slipped her mind since they were pretty busy. Overall, like all the other BJ's I've been to. Good food and good beer :) They had lots of parking since the restaurant is in between what was mervyns and circuit city.
(4)Avni S.
I've been to BJ's many times and I love the fact that they have so many options to choose from. I usually get their Spinach and Artichoke pizza and it is tasty. For appetizers, you can't go wrong with the avocado egg rolls. If your vegetarian, I'd avoid getting their Veggie burger and the giant baked potato, it's not that great. I think the chocolate chip pizookie or any other pizookie outshines all their food. As far as service is concerned: when we got seated, no server came to our table for like 15 minutes. We had to grab another server and even then it took him 10 years to bring us our drinks. Overall, the food is average but dessert is 4 stars. Good hangout spot.
(3)Marevie T.
The food is always wonderful at BJs anywhere! I liked the Ahi, the mushrooms appetizer and of course, the beer. MMMMMM.... BEER. Anyway, the host at the front was really upbeat and I was kind of expecting our waitress to be the same, unfortunately not. The only things that were upbeat was her eyelashes, that seemed to keep her eyes open. Lol! Awe I get that its the end of the night, but look a little alive when you're serving DJ's who have to be 100% at odd hours of the night and decided to come in to eat before going out. It's not that bad. Lol
(4)Jenny M.
I only come here for their selection of beers. I love Gulden Drak Food is ok
(3)Sabrina Alexandra L.
I've finally tried this place out after working in this town for 3 years. The food was excellent and the service was prompt and their drinks were perfect. The only downfall to this place is the wait time. They said during weekdays, the wait time can be up to half an hour to an hour and weekends are 1hr plus. That's the only issue I have with this place but I'll still be coming here for the drinks.
(3)Eve B.
I decided to give this place another try after getting in contact with management and I'm very glad I did. And before you wonder why I gave 4 stars to this place while other unique places get less than, I'm basing these reviews on what the places are, not in comparison to other. Apples and oranges obviously. Moving on... The service was much better. Our waiter was much more friendly and attentive even though it was much more busy than before. The food was definitely worth it this time around. I just know now to only order pizza. The only issue is that I ordered a giant pizookie for my friends and myself to share. I think it was so big that it cooked unevenly in places so some parts seemed hard and stuck to the pan and other parts were under cooked. Still tasty though. Overall, 3.5 stars but I'll round it up. ^_^
(4)Lilian L.
Went here for the first time which also happened to be the first time that my boyfriend and I had a dinner party or any type of food get together with my friends. My boyfriend and a mutual friend of ours got there at 6:38PM, the restaurant notified us that the wait would take an hour and a half.. Now an hour passed and then they said 58 minutes.. (we are a group of 10 and the table were waiting for had 30 people, but regardless a restaurant should not give times as a statement if they are unsure..) I ordered the New Orleans jambalaya. It was pretty good. My best friend didn't recommend this because when she had it, it was really oily and greasy. I found it to be fine, but a little spicy maybe for some. Also I got the Pizookie in Red Velet. It was really good, but really sweet even though I have a sweet tooth. My boyfriend on the other hand doesn't like things too sweet so it wasn't something he could even eat half of. There was a 17% tip for our group.. thought it should be only 15... but it 17.. Waiter service: didn't do much, took forever to get our bill when we were done, she made a mistake but eventually that was resolved with a wrong dish. (Every server differs, but it wasn't a crazy night for a Tuesday) Would I go here again? maybe.. but, it's not that special. My boyfriend said the burgers are like D&B burgers in case anyone was wondering. My friends said they would go back for fries, boyfriend said they were like potatoe chips. Only bad thing is they put either hella salt of MSG in their food.. I had to drink a lot of water that night, my boyfriend got up an had 3 FULL GLASSES of water. Great thing is that they do call you in case you decide to go around since buzzers don't walk further distances. Parking looked hard for some, but I manage to get a spot, it wasn't too bad. Atmposhere: not too dim.. it's okay. artwork on walls... etc.. it's like a bar/applebee's pretty much sort of.. great for maybe friends and stuff. P.S. NO COKE, only pepsi. but they have homemade rootbeer. (went on 12/20/2011)
(3)Pearl V.
YES on the strawberry mojitos! and DOUBLE YES on the ahi poke. They are always a MUST order when my GFs and I get together! The mojitos are dangerous... so delicious yet not lightly poured, because they sure can creep up on you if you have more than one. And the poke. If you love sashimi or are a poke lover like me... take my advice and order TWO for the table. You'll be glad you did!
(4)Alyssa R.
Went for my office dinner and I've done a special event at bjs before and they didn't want to give us the special even menu because we didn't have a contract. That was a big inconvenience. I never needed a contract before, after talking to the manager we finally were Able to order. The waitresses are all rude and give attitude, the only nice people are the managers. We had one waitress come with a platter we didn't order and she got irritated because it wasn't ours and our actual waitress for the night started fighting with her because she was at HER table. They may need to hire more mature staff, it was somewhat a good night, but that was just because who I was with.
(3)Lanie T.
First time last night. Maybe last time? Kudos for witnessing the staff in the VERY nice bathroom, cleaning. That's nice! Kudos for quick seating and polite service. Service was lacking. Our server was very sweet but quite confused. We ordered fried artichokes as appetizer. Another chick brought it and laid it down proudly...but it was stuffed mushrooms. No biggie. Here's my biggie: Proud Chick ARGUED about it. "Isn't this what you ordered?" Repeated in different words about five times. Listen, sweet cheeks. WE ARE THE CUSTOMERS. WE ORDERED ONE THING AND YOU BROUGHT ANOTHER. SO SHUT THE F UP AND BRING US WHAT WE ORDERED WITHOUT A HASSLE, OK? We ordered steaks with sides. One of my sides was green beans. When my order came, I counted: SEVEN string beans? WTF???? I realize that corners need to be cut, but come on...STRING BEANS!!!!??? Give me 15 and I might be happy! Doesn't the meat cost you more than veggie's? And I realize this is a growing trend, but especially for venues that make you wait for your food....WHERE'S THE BREAD? We inquired and were grudgingly allotted two stale dinner rolls. BJ's! You're in NEWARK CA for godsakes! No view, no ambiance. Give us some damn bread, green beans and service! Not going back. Sorry. Nice people working there, really. But not worth the bucks! Oh, but I had one of their star cocktails--a peach something something. Really, quite good.
(2)Kim H.
I've said it before, Newark isn't exactly a hotbed of excitement, but there are a couple of spots to have a sip and nosh in the area. BJ's in Newark is a fantastic location on game day. I went with a friend last Sunday to cheer on the 9ers and was blown away by the great grub and service. Our server, Loriann was busting a move with the crowd but managed to keep the food and drinks coming and with one cool attitude and wonderful recommendations. As a gluten-free diner, this place is one of the best, especially for casual dining...I had pizza and a pazookie! Heavenly! Great game day happy hour specials, great service, and really decent gluten-free food. I'm a fan!
(4)Corinne T.
I got food poisoning from the Newark location in July 2012. Got it from the shrimp...or it could have been the Southern Egg Rolls. I've never had food poisoning before & man do I never want to experience that again. Also, HORRIBLE customer service...the lady manager with blonde hair is rude & not friendly. I called there once to make a to go order for my whole company...they put me on hold three separate times for 30mins each time...I was pissed! Then I called back & asked for the manager...they put me on hold for another 30mins until I just hung up. I called back at a later/not as busy time...spoke to the manager & she offered me a dessert if I wanted to come pick it up. Nice...but no thanks...last thing I wanted to do is drop everything I was doing to drive to BJs for your f*ck up! ugh!
(1)Lisa T.
Waited over an hour to get 1 of the 2 salads that we ordered. The server saw that I didn't have a meal and didn't say anything, I assumed they were going to bring it out right after. About 10 minutes later, she finally comes to ask how we're doing and I asked about my salad. I'm sure she forgot to put the order in. Instead of apologizing, she just said, it's coming right now . Terrible service. We also asked for a coffee that she didn't bring for an hour and when she finally did, she didn't bring sugar until asking for it twice. When I finally told her forget about bringing my salad and the sugar for the coffee and just take it off of our bill, she said to wait to ask her manager. Another wait, then the manager told her that they'd take the salad off the bill and give to us for take out which wet declined. The manager did not come to talk to us until we finally had to ask. We didn't even order dessert, which is the main reason we wanted to go there. We will not be.visiting this location again, terrible service.
(1)Steve B.
I always have a good experience when i come over to this BJ's. I love their pizza and their big screen tv's. Did i mention the beer? No? Prettt awesome!! The only thing is that sometimes their tv's have no volume so hard to totally get into the games.
(5)Felicia I.
I left a review before which was terrible but the only reason why I'm leaving a second review is because the waiter I had tonight. BJ's is known for their terrible service but tonight a waiter named Ed was amazing!!! I give that guy 5 stars for his service and hopefully he will get recognized because majority everyone who is a waiter/waitress there sucks. But thank you ed!!!
(3)Linda D.
An hour wait on a Friday night? Geezus squeezes. Super packed. The calamari appetizer was super crispy n good. I got the tomato salad. It had slices of tomatoes with fresh mozzarella balls and Parmesan in balsamic vinaigrette. Super tasty. I ordered a small pizza half great white shark, and bjs combo for my nephew. It was ok I expected deep dish pizzas to be loaded with more marinara, cheese, and toppings though ha. Just from what I've seen on TV, but it was just alright. I had some of my moms salmon it was good. And mashes potatoes? Hella good! My sister ordered a steak medium rare and it looked like black dookey, burnt, overcooked and chewy. So maybe avoid the steaks or get em medium rare. Awesome to bring kids for the kids menu. It's like 5 bucks n my nephew got a pretty big plate of spaghetti, side of mashed potatoes, and a drink. My waiter was also very friendly.
(4)Allie A.
The only complaint that I have is that it's always dark & busy.. Other than that this place is great. The staff is amazing, I've never had a bad experience here!
(5)Melissa M.
Love this bj's! Ambiance is great and service is awesome... Place gets pretty packed, so I suggest u make reservations ahead of time. They accomodate big groups and I think its awesome that our waitress here made no mistakes with our bill when we went. Atleast none that I cud remember, it was very hard to tell tho coz she pretty much got all of us drunk...... lol..... The food is good but I really love their fish tacos .. a must try!
(4)Anna C.
I went on a friend date awhile ago here and now that I have a yelp account I can give me review. I ordered Alfredo pasta with broccoli which was ok nothing special I don't really like their pizza this just seems like a cool place to chill with a group of people and get your drink on. So as we get into our car to leave we got followed by the security rent a cop man who stared us down until he got close to our car. He proceeded to tell us we hadn't paid for our meal! I know for a fact we did since I paid half. He literally tried to open our door and act like he was doing a citizen arrest and as the situation was about to get real a waiter runs out and yells out they found the money it was under the bill! The rent a cop tried to shake my friends hand but we were so offended by his embarrassing assumption my friend made him back up and slammed the door on his face and we got out of there ASAP never again!!!! They should've paid us for the chef boyardee meal we ate and the bullshit we had to go through after. The end.
(1)Delilah B.
Huge assortment of beers. +1 Lime in the Coconut. +2 Avocado rolls. +2 Looooong wait, no reservations. -1 Consistency. -1 I went here twice in 1 week. Actually, twice in 1 weekend. Not for the ambiance, the long wait, the tiny TV's but for 2 things. The Avocado rolls and their Lime in the Coconut drink. Although the Avocado rolls were consistently and absolutely delicious and addicting, the Lime in the Coconut drink was better the first time. They had absolutely different flavors each time. :/ Too bad. Consistency is key.
(3)Jacki C.
DH and I come here often for an EARLY dinner and drinks. I emphasize early because if you come during normal hours, whether on a weeknight or weekend, you are bound for a wait. Therefore, we adopt the Sr Dinner Hr. Not only do we not have to wait, we can partake in the happy hrs specials on drinks and appetizers. Although they are known for their deep dish pizzas we mostly stick with the appetizers and small plates. We normally get the seared ahi, stuffed 'shrooms, fried artichoke hearts, flatbread pizzas, etc. Our favorite is the seared ahi tuna. They don't have it on the menu anymore, but they will still make it for you if you ask. And of course beer, beer, beer, and maybe just one more beer. They have a lot of beers to choose from and some nice seasonal drafts. But don't get too hooked on their seasonal creations, because you will miss it when it goes away :( We mostly sit in the bar area and the servers there are always on top of their game! We've noticed that the service in the main dining area is not always as good. Then before we leave, we normally leave with a mini pazookie!!! Yeah! This is dinner done right!!
(4)iPunchfish -.
Schmoozed up by the TO-GO guy and ended up getting the Party Plus Plus dealio for 4 to 6. 40 minutes later we grab the food and run back to our friends house. We find that the party plus pack is enough to feed 4 to 6 midgets. Damn you, slick TO-GO guy.
(2)Bre E.
Randomly decided to head out to Bjs tonight. Had a huge craving for their stuffed mushrooms. We were greeted warmly, & seated promptly. Our server, Jesse, was assisting our table quickly, & we had waters at our table before we even knew it. He was awesome. Very prompt & courteous. If you go ask for his section! He's really great.
(5)Tung T.
Remembered when BJ's was the S!$T? Like when you would travel 25+ miles and wait 30min + for a table to enjoy some good food and ultimately eat their famous pazookie. Well those days are over! BJ's...what happened? I would use to crave their entrees and appetizers but now i am dreaded every time I am forced to go to BJ's. The last time i went with a group of friends for drinks, i tried their snakebite thinking that it would be just as good as Yardhouse's. O boy was I wrong. It was pretty bad beer on top of pretty bad pear cider that had a medicine aftertaste to it. I love beer, but i couldn't even force myself to drink that. For snacks, I shared the Best Beginning appetizer which comprised of spinach dip, avocado rolls, santa fe rolls, and mozzarella sticks. One word: mediocre. O yea and the red velvet pazookie? W T F. Does not taste like red velvet at all. LIARS! This BJ's especially, I think I've only had bad experiences of BJ's at this particular location. But think about it...why do we go to chain restaurants? It is because we hope and think that being a chain, every restaurant should have the same standard. That's what makes chain restaurants so successful. So i have no pity at all, if you are confident enough to open up chain restaurants you better have all of them at the right standards! But besides that, good service is no good if the food sucks. Our waiter, although is very nice. He had a very strong undertone which i did not appreciate. It felt like we were kids and he was just serving us to take our money. Anyways enough rambling, go at your own risk.
(2)Razel M.
This is me and my girl Grace's spot -- whenever I'm in the bay, odds are we meet here. She always orders the classic burger ("but no dressing, and can I have ranch instead?") and I'm the more adventurous one. BJ's has a huge menu and, guaranteed, something will look good to you on any given day. We usually sit at the bar and, perhaps people are entertained by our girl talk, but we always end up with free drinks. ;-) Finally, PIZOOKIES. What's not to like? =) Well, okay, the service can be hit or miss, although at this branch it's usually a hit. And the wait can be pretty bad around dinner time or on the weekends. But, PIZOOKIES.
(4)Ron O.
Thus far, waited 30 minutes for a 15 minute wait. It seems call ahead doesn't do anything for you. Which is bad for me, because I have four hungry kids waiting to eat. Luckily, the food and service made the evening acceptable.
(3)H A.
I went to BJs some weeks ago with family. I ordered pork chops. When they arrived I thought I would have to break out the chain saw to cut through them. I politely complained to the waiter and he offered me the ribs instead to which I agreed. However, they were burnt. Now mind you, I am not really hard to please but the experience there along with the wait time and pricing really left me cold. This is not the first negative experience I have had with this chain. Management really needs to review their overall customer service and quality of food
(2)Samantha C.
The food is below par and the service is complete crap. Each and every time I have been to this place, I leave annoyed. If I could give zero stars, I definitely would. The only reasons as to why I have been here in the past is because it is close to home and at a convenient location. The very first time I went here, the service was unbelievably bad. Our waitress continuously got our orders wrong and she even wrongfully brought our condiments to another table. We ordered a pizza without sun-dried tomatoes and when we got it she actually omitted all tomatoes, fresh and sun-dried. She barely apologized nor were we compensated for their mistake. Another time I went, I ordered a bake potato and my boyfriend ordered a sandwich. We waited for 30+ minutes when our server finally decides to come to tell us that something went wrong with their potatoes so they had to throw everything away and start the cooking process over. As soon as he finished talking, he walked away. He did not ask if I wanted to order something different nor did he offer to bring out my boyfriend's sandwich first. The waiter never apologized nor did the manager. Ten minutes later, our food came and it was mediocre. The food is honestly not amazing for the prices that they charge and the service is impeccably poor. People dine out for the experience and of course the food too, but this place has neither to offer. I would rather drive further and go to The Cheesecake Factory instead, where the food is good and where my business is appreciated.
(1)Jamie H.
Hubby and I came here for the first time in December..they were packed but seated us within 15 mins. Being that busy I expected to wait, but was pleasantly surprised when we didn't. They brought drinks right away, appetizers and the main dish in a very timely fashion and we had eaten and were gone in 50 minutes which was great since we had to go pick up our kids from the babysitter. The food was great, hot and yummy and my hubby likes the root beer. It was clean, including the bathroom and the decor is nice... and I have to say, it's obviously popular, it was hopping. Was very impressed all the way around. Two thumbs up from us, taking the kids next!
(4)Brandy D.
We gathered for a friend's birthday on Saturday August 4th. We had called ahead to arrange a party of 10 to be arriving at 7:30 pm. When we arrived, the young gentleman at the front desk was not very nice. He said sorry, we don't have any record of a phone call saying you were coming with a large party. He said sorry, you will have to wait 45 minutes to an hour. We waited, finally were seated. The food was good. The service was ok, (we always had to flag someone down for a drink refill)... the front desk was terrible. Both female and male hosts were rude and very unprofessional. Terrible customer service. This BJ's gets two stars: one for actually seating us within the hour, and a second for delivering our food on time.
(2)Henna P.
This place is right by my work and has become the default Happy Hour watering hole on Fridays. I think their drinks are over priced, but the cocktails are yummy :9 The portions are a good size so I always end up with leftovers to take home. I recently shared a large Portabello Mushroom pizza with 2 other people and we each ended up with an extra slice to take home. It was very tasty! I hate the parking lot. It's the most poorly designed parking lot ever. Seriously. Whatever moron designed it needs to go back to parking lot design school. The layout is terrible, there are weird bumps and dips all over the place, the spots are different sizes, and it's just like a really bad maze because there's no flow to the design. It probably doesn't help that Mervyn's went out of business and there's nothing else open in that plaza. But at least you don't have to fight for parking spots with retail shoppers.
(4)Steve C.
Ok, I have to give credit where credit is due! BJ's Brewery & Restaurant at their Newark/Fremont location has improved significantly. I don't know if they started listening to their Yelp reviews but I was pleasantly surprised and amazed at the quality of food and service. Their onsite management should be proud of taking a lackluster chain and turning it into something they should be proud of. We were invited to go for New Years Day and I had the Bacon Cheeseburger and it was darn good. Now it wasn't has great as Val's Burgers in Hayward, but the combination of the Burger, Steak Fries, Full Bar and the exceptional service has given it a 5 star rating in my book. My entire table was raving about the meals and the service and all of us said "We would be back". I typically say, eat local, and I would recommend you go back and try BJ's again if you didn't have a good experience the first time.
(5)Jerry Y.
BJ's Is Consistent This is the 4th BJ's I've visited, and all of them are consistent. They all have slow service and screw up food orders. Pros: + The restaurant is clean. Cons: - Hostesses did not acknowledge our presence upon entering the restaurant, although business is slow and we were the only ones at the entrance. - Waitress did not refill my soda. - Our two entrees took 30 minutes to arrive. - The bill took 15 minutes to arrive. - My wife's salad contained cheese, although she requested no cheese. It appears the chef attempted to scrape out the cheese before serving it. Good thing she's not allergic to cheese. - Food is overpriced relative to the quality and quantity.
(2)Kris J.
Came here on Sunday during the 49ers game. It was packed! but we got seated within 5 mins because I was on the call ahead list. Food came quick because I ordered to-go. so almost as soon as we got seated, our appetizers and pizza came out. YAY! They have happy hour at the bar section as long as the game is on, double YAY! and the whole restaurant cheers when the 49ers make a good play. they cheer REALLY REALLY LOUD. lol. Good place to watch the game!
(4)Anna W.
Of all the chain restaurants that we frequent (and we frequent many chains), Boyfriend ranks this chain as one of his favorites. The service has always been pretty friendly and the food is pretty decent for the price that you pay. The wait staff is always willing to split the check for you, which is always appreciated, especially when there is a large group of friends. I think one of my favorite things to see is how many late high school/college-aged girls come here, dressed to the nines (think clubwear). It's really not an upscale restaurant at all; I mean, it's not McDonald's, but it's not exactly Gary Danko either. The wait for dinner here can get pretty excessive, so call ahead on your way out there and get your name on their waiting list so your wait time isn't as painful once you get there (especially on Friday/Saturday nights). Boyfriend also really loves the beer selection here. They have a wide selection on tap (from my understanding), and they also have seasonal beers available on tap as well. Of their alcohol, I have only tried their Irish Root Beer -- which is delicious, but light (not that I can drink much anyway). One of my favorite items on their menu is their baked potato. It's HUGE, delicious, filling and cheap. What more can a starving college girl ask for? Their pizzas are also amazing, and a small or medium pizza is usually enough to share between two people (or it is for Boyfriend and I, but I also don't tend to eat a lot in general). Their nachos appetizer is also amazingly large -- we shared it among four people and still couldn't demolish it. BJ's, however, is famed for their Pizookie. It's probably one of the better desserts that I have ever had the pleasure of consuming and regretting (for, alas, I am lactose sensitive). I recommend getting the Pizookie Trio, so you can get three smaller Pizookies and try them all as opposed to just one large Pizookie. Be warned though; you'll get hooked. Giant, warm cookie topped with delicious ice cream? Be still, my artery-clogged heart (and please, please be still after, my poor upset tummy).
(4)Luigi H.
I've been to BJ's a few times and its always been 'okay'. Normally I dine in and the food comes out in good sized portion and the food is okay...maybe a 3 star level. However, today I picked up a personal pizza for a friend and are you kidding me? I called the order in and the guy said it was enough for 1-2 people, but seriously, this thing is barely enough for 1 person. Maybe more for a kid. This thing was tiny! For $13 you're better off getting a Costco slice of pizza. I should of gotten the larger pizza but I assume that would have cost me over $20. No way worth what I paid. I'm giving them 2 stars for staying open late and the staff is friendly but for today's experience was a huge turnoff.
(2)Kass T.
Food and drinks are amazing but their customer services is usually bad. I'm a regular here because I love the pazookies but seriously, most of the time the waiters are moving too fast and forget about the importance of customer service.
(3)Marissa L.
I recently visited this location a few weeks ago. My service was horrible!! I don't know if the sever wasn't very experienced or if she had too many tables. My boyfriend and I got seated and it took a while before our server came and we ordered an appetizer and 2 ice waters. 20minutes went by... No water or appetizer. Our server finally brought out our appetizer but forgot to bring the water. We reminded her and it took another 10 minutes to get water and extra napkins. The food was just okay. Our silverware was dirty and I asked her for another set which took sooooo long. We had to ask for more water. Maybe I wouldn't have been so annoyed if she was actually friendly. I asked to speak to the manager. I seen the server talking to her before she came to my table. I told the manager how horrible my service was and how I had to ask for EVERYTHING. I was very respectful and calm and all she said was "wow that's not normally like her". I was in shock. No "I apologize" or anything like that. I found that very unprofessional. I will NOT be returning.
(1)Nikki C.
I've been to several BJ's restaurants and this location quite a few times. The food is decent, service is okay, and happy hour specials aren't the best. HAPPY HOUR 4pm to 7pm 10pm to close Raspberry Lemon Drop = 3 stars * tastes pretty good but I prefer a traditional lemon drop. Brewhouse Blonde = 4 stars * my favorite BJ's beer next to the Nutty Brunette. Angel Hair Toscana = 3.5 stars * reasonably priced, large portion, & very similar to TGIF's Bruschetta Chicken Pasta. However, at BJ's you can order it plain, with Chicken or with Shrimp. Spinach & Artichoke Dip = 3 stars * your average dip served w/tortilla chips Crispy Calamari = 3 stars * a bit too greasy for my taste but pretty good nonetheless. Margherita Fresca Flatbread Pizza = 4 stars * considered an appetizer but can easily be ordered as an entree. This is my favorite happy hour special. Pizookie = 5 stars * one of the only reasons I crave BJ's over other chain restaurants is their infamous Pizookie dessert. I typically order Chocolate Chunk and this never lets me down. Most recently I tried their Cookies 'N Cream Pizookie and it's equally gratifying. 3 stars is a fair rating. I don't normally dine here for lunch or dinner, mainly because their food is pretty average w/the exception of the Pizookie. 9 times out of 10 we're here for happy hour or for someone's birthday. The bar area gets very crowded and hard to find a seat if you're with a large party. You'll get the most out of their Happy Hour by ordering the food specials. For drinks, you only get $1 OFF cocktails and beer so if you're looking to get buzzed at a lower cost then TGIF is a better alternative for Happy Hour.
(3)Cynthia V.
Good vibe, decent food. Love the home brews. Wait staff was very helpful and attentive. Ladies - skip the heels when stopping by here. It's an embarrassing trip to your behind just waiting to happen! Seriously, lay off the wax BJ's!,
(2)Cat G.
Saturday, February 26th, 2011. We were in town for a big NCS wrestling meet. We had a break in the afternoon and decided to take all the kids to BJ's for lunch before finals. We arrive with a group of 18-20 people. Right away the Manager on duty said that she has a big party that will be done in about 20 minutes and we'll be seated no longer than 35 minutes. If it was going to be any longer than that we'd have to go somewhere else in order to get back in time. So we stayed given that time window. 45 minutes later... Still waiting, 18 people deep in the waiting area... when I asked the manager how much longer it would be, she said they were bussing our tables and we would be seated in just another 10 minutes. 15 minutes later... "I'm so sorry, they are just putting your tables back together, we'll be seating you in 5 minutes. Why don't I start putting in your orders now so that when you sit down the food will be ready" Which we agreed to do.. 20 minutes later... They take us to the table. By that time. two of our pizzas were cold, one of the sandwiches had soggy bread. 8 of the kids had to go back to the school, scarfing down food, because a 35 minute wait turned into an hour and 20 minutes. Food was awful, clam chowder was runny and luke warm. We ate the food and left. Not a good experience at all, to say the least.
(1)Jim D.
Great place to watch college football. I met with three buddies to watch the Stanford vs Virginia Tech game at BJ's BJ's had beer specials where the beer pints are half off the regular prices. Three of us had beers while one of the buddies was drinking wine (who watches football and drinks wine). We also ordered the platter with the avocado rolls, taquitos, mozzarella sticks with chip and nachos. I thought the platter was really tasty plus they had special pricing. The avocado rolls with the cream cheese are the best. After a couple beers we had a second wind for eating so we order three of the mini pizzas one combination, one margherita and one bacon/cheeseburger. I didn't taste the bacon/cheeseburger but I did taste the two others. Both were very good and the crust was light and fluffy, similar to a croissant. Friendly service and the servers are on the spot when you need a refill....
(3)Alberto S.
Came in here with my girlfriend after she gets off and work and the wait was only 20 minutes and that wasnt that bad Once we sat down we were pretty much ready to order and i ordered a simple small pepperoni pizza and she got a mini bbq chicken. We ordered and waited and waited and waited. I dont think it takes that long to bake a pizza. When the food finally came out it was cold and i could of easily held the pizza tray with my hand. Also my girlfriends bbq chicken looked like it got slumped on a plate and did not look good at all. We told our waitress who said she just got it out of the oven yet she was able to carry the obviously cold pizza tray with her hands. She said she would have them make us new ones. 30 more minutes go by and still nothing. We decided to give up, so we tell her nevermind just cancel our order and she gave us a dirty look. Instead of apologizing and going to check on our order she rudely said, "okay," and walked away. Won't be coming back to this location again, i'd rather wait until the new one opens up in Pleasanton.
(1)Mary K.
I would have given them a better review if I was just basing the experience on days I would just sit in the bar over a couple of drinks, but on one occasion it was pretty much one disaster over the other. RESERVATIONS---My immediate family is big, which is why we usually opt for call ahead seating. My sister called when they opened letting them know that we would be there. We all arrive 15 minutes prior to our reservation and they let us know that they had us on the list, but took us off because the girl who took it down did everything wrong. Told us we would have to wait an additional hour 15 minutes for seating (It was Father's day and the last game of the basketball series). Pretty :( , but went with it anyways. My sister decided to stay with the pager, while the rest of us headed out to Lion Super Market to shop around to kill time...Come on 1 hour 15 minutes ridiculous!!!! (According to the other reviews, this isn't a new issue) DROPPED PIZZA; Blagh STEAK:Since the game was over, things slowed down a bit. We were able to put in our order and ordered two of their steaks, a steak salad and an XL wheat crust pizza have buffalo chicken and cheeseburger. The order came, the steaks were over cooked, my mom's steak salad had only about 3 pieces of steak and a scant handful of mixed greens. The ended up giving us a small pizza and a medium pizza since they ran out of the XL wheat crust...except they dropped the medium pizza on the floor. They offered to replace it. My sisters and I ended up sharing the small pizza (4 of us). By the time the replacement pizza came in, we were already done with our meal. REPLACEMENT PIZZA: So they end up making us a replacement pizza; that shit was burnt and they still expected us to eat it, The bottom was charred and honestly we didn't want to eat it and were already full with what we had. We told the waitress who notified the manager and he saw how burnt it was, he offered to replace it again. We could careless, so he offered to take it off our bill. I understand that it was a busy day, but in general I was pretty much disappointed with the rushed service, missed orders, and the burnt pizza (come on, you drop our pizza and then replace it with a burnt one?! How does that make any sense. I used to love going to BJs in La Jolla, but this one not so much. Left a good tip anyways since they tried..or tried to try
(3)Beverly R.
Yea, 2 stars is about right. 3 stars for the tiny stuffed mushroom appetizer, spongy deep dish pizza (um, it's suppose to have a crunchy base, and layers of sauce and toppings not a big fluffy disk of carbohydrates), and shirley temple with twice the amount of grenadine it should have had. 2 stars for my rude server who did not once actually plant himself in front of us (aside from when he was taking our order) to actually listen to our response or requests. he literally walked by each time he had something to say. He would chat it up with the family next to us and make sure their order was perfect. I'm still not too sure what the reason behind that was since we are a presentable looking family that obviously can afford a place like BJ's and tip well (if deserved). He was just not interested in serving us and eager to move on to the next table. 1 star for the long wait for our order. Remember that table next to us that received the special attention? They ordered about 5 minute after my party ordered but got their food 10 minutes before ours arrived. From appetizer to entrees we waiting 45 minutes. It's not like this is fine cuisine...it's BJ's for crying out loud!
(2)Shell I.
Definitely not one of my favs. If I have a choice, I usually go with the alternative to BJ's. Over the weekend, I ended up here again because my cousin really wanted to come here. We came for lunch. I ordered the chicken quesadilla and my cousin the fried chicken and mashed potatoes. I didn't care for either of them. I find their food to be too salty and untasty, which is why I try to steer cleer of this place, and this occassion was no different. My quesadilla was oily on top and with the first bite I got lots of salt. However, I did enjoy the fried mozzarella sticks. This place is best for groups coming to drink and watch TV. For meals.....there are sooo many better options :)
(2)Gator R.
One star would be a better rating but I'll be nice and give them two. I ordered the pork chops lunch special ( in reality it should be called the pork "chop" special as I only received one lean baby size pork chop). It was accompanied by some greens that appeared to have been frozen for a long period of time as they were tasteless. A few buddies ordered the personal pizzas. By their facial expressions, they were probably wondering if it was DiGiorno's. Staff was friendly and drinks were poured in a timely manner. I will only return to this BJs if taco bell is closed for renovations.
(2)Richard M.
Seems like every time we come here, the service has gotten worse. It's very SLOW. I mean sluggishly slow. This was on a Tuesday night. There were 7 of us. The two appetizers we ordered were wrong and came out at different times. Then it took another 40 minutes before we were able to order our entrees after we complained about the service . 30 minutes later, some of the entrees came out and boy, some of the orders were incorrect and mine was nowhere to be found. The waitress totally forgot my order (Enlightened bison burger) I had to wait another 20 minutes. Finally, I got my order and the bison burger was totally dry. It supposed to be cook in medium rare not well done. After getting the bill, even that was all wrong. My brother-in law spoke with the on-duty manager and complained to him about the whole experience. Don't know what had happened between them because my wife and I left to get out of this place.
(1)John G.
The food here is okay. I only really come for the mini pizzas. The Buffalo chicken, Cheeseburger, and Favorite pizza are pretty good. They started skimping on the Ahi Poke app though. I remember it being more than enough, but now it's become a one person portion. The beer here is also ok. Their house brews are just ok. You can find better versions of each beer somewhere else. Even though it's not a house brew, Chimay Blue is the only real beer that makes my mouth water here. I'ts a good spot to watch games, so many TVs and there's that kind of huge one right over the bar.
(3)kelly e.
I have been to BJ's on multiple occasions in different areas. This was the worst service I have ever had at any restaurant the I've been too. I have been in the industry for 14years and have a lot of patience but this one takes the cake!!! Danielle B in Newark was one of the worst servers I have ever had. We first waited for 5 minutes for anyone to say hello. I did appreciate that she came and said " I appreciate your patience". We had very little interaction with her and when our food came we had no silverware. We were half way through or meal before anyone checked on us..Good thing the food was good! I will give you that! When we first ordered we asked her to put in a to go order and when we were done she dropped the bill with no To go. I asked her about it and she did admit that she forgot! I appreciated her honesty and told us it would be 5 minutes. 25 minutes later she came back with our to go, no discount or even a sorry. All that was said was "I'll take your check" which we weren't ready to give. I, as a server understand that things happen, but it is my job to try to make sure the guest comes back. There was nothing she did that made us feel welcomed back or that she even wanted us to return,,,and we won't!!! YOURE SERVERS ARE TOO STRECHED AND CAN'T HANDLE THEIR SECTIONS!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE NEVER WRITTEN A YELP REVIEW IN MY LIFE BECUASE I FEEL THEY ONLY COME FROM ANGERY GUESTS..BUT I HOPE YOU WORK ON YOUR TRAINING AND GUEST SATTISFACTION. YOU ARE BETTER THEN THIS!!!
(1)Sumit S.
Never came here without an reservation and always left with sweet drunken memories. Don't know why people have given negative reviews, but I have always got a sweet and charming waitress. Always come here for a celebration or weekend get together with friends. Never disappointed with food, drinks or service. Even if we didn't like anything, waitress are more than happy to replace it with new. Thumbs up to BJ's :)
(4)Tuyet N.
This is not the place to try pasta. I had the shrimp scampi. The noodles were dry and the shrimp was bland. The server never asked us how our food was. I've worked in the service industry before so I still tipped over 20%. It's not the sever's fault the food was bad, but he should've asked about the food.
(1)Ilana D.
Got take out 43 dollars for 2 pizzas and drove all the way from Hayward to get it. The pizza wasn't cooked all the way through raw and cold in the middle. All the toppings fell off when you tried to pick ul a slice from the cooked part. Barely any cheese to hold it on. Sad pizza very overpriced.
(1)Kay A.
BJ's is always a winning choice. The menu has a large variety of food, sure to please anyone. They have tons of homemade beer. The desserts are amazing! My Favorite time to go is during lunch cause they have wicked good lunch specials. Dinner time gets VERY crowded, but is generally worth the wait. I love their Mediterrean pizza, salads, ahi tuna, pizookie, turkey cobb sandwich, and chili!
(4)GuyFawkes S.
While driving home from work, I was craving some feticinni alfredo with broccoli and grilled chicken for dinner and maybe save some for lunch the next day. I didn't have the number to call ahead so I parked in the To Go parking spot and called the number posted. When someone answered, I said I wanted to order To Go. I was asked my name which I answered. I was asked two more times and I answered the same each time. I got annoyed, why wouldnt he believe me or was he confused that I already ordered and was here to pick-up? I waited for 35 minutes in my car with the air conditioner on which was not a problem. I saw how busy they were by all the people coming in and out of the restaurant. Once I received my food, I excitedly drove home to dine on my favorite meal from BJ's. I ate 30% of the meal and closed it up for tomorrow. A few hours later I got drowsy and nauseous. I vomited out the meal and tossed the leftovers in the garbage. I'm not sure if I want to return to this restaurant.
(2)Kannan V.
Good find for me. hand-tossed Buffalo chicken pizza was just awesome! We ordered marsala chicken pasta but that wasnt great. The waitress was very polite and swapped our order without any questions. Great service! Jeremiah red Irish pale ale is a must try. I loved it!
(4)Johnny G.
I have been to BJ's multiple times, but I always can't really find anything to order. Everything looks and sounds mediocre. And sure enough, everything also tastes mediocre. I have tried, Fish and Chips, pork roast sandwich, a variety of pizzas and pastas, but nothing really stands out. I do like the environment and it's a good place to have a drink with friends. Here is my biggest complaint. They do not accept reservation for party of 10 and under. What the heck. I am trying to give them business and they don't want it. Tips: - I really don't know what is good here, maybe you can give me some tips or suggestions by writing a reply or sending me a message. Haha. Overall: - Nothing special, probably will come back if friends are hanging out there.
(2)Tony U.
Nice sports bar like environment. Excellent appetizers (especially the avocado roll and stuffed mushrooms). The Fish Tacos were nasty. Although I had a great time, how could an establishment muck up on fish tacos? It was the shell, it had to have been stale or overfried making the shell texture not pleasurable. Also, the calories of the food: ridiculous. Still fun place despite my few gripes. Service very good too.
(3)Lisa D.
When a friend suggests we go to BJ's Restaurant & Brewery it makes me CRINGE. BJ's tries to trick you into believing that they're better than other local sports bars, grungy lounges, or late night restaurants. This is absolutely ludicrous thinking & a complete scam. Save your time, save your money, & stay away! I've had better service at Applebee's! BJ's has provided the most consistently horrible service I have ever experienced at a "restaurant". When BJ's first opened it never really appealed to me, but I went with my friend & some of the cast after a show. We arrived around 11:30 pm & were ignored for more than 5 minutes. Once acknowledged, we were told to "hold on" so they could check to see if they had seating. Finally, we get lead to a table in the far left corner which would've been great had my friend not been in a wheelchair. After flagging down someone to see if another table was available, we were rudely left maneuvering around chatting associates blocking the ramp & interrupting at least 3 other parties to clear enough space for her to get by. The only idea we received from BJ's staff was, "Well, do you think she could get down the stairs?". Although the décor may be nice, the setup is abhorrent. Even a fully able-bodied person struggles to maneuver in BJ's. The night proceeded the way I've now come to expect of BJ's- drinks forgotten or mixed up; food forgotten; dirty cups, plates, utensils, table; pathetic excuse of a waitress who takes orders & never comes back (another associate told us our waitress had left). When I went to order food at 12:30, I was shocked to be told the grill was off for the night already! I ordered a turkey sandwich & it was THE WORST sandwich I had ever had. For $10 I would expect deli-like quality, but this sandwich made even Subway look delicious. My sandwich consisted of two slices of toasted wheat bread slathered in mayo, a huge chunk of tomato, & about a half of a pound of pre-packaged sliced turkey. I wish I had waited until I got home, I could've made a better sandwich there. A couple months ago, my boyfriend & I went to BJ's for drinks around 11:45 pm on a Friday. Luckily, we came together & he was there to walk me through the dark seedy parking lot. We sat at the bar area & were talking when the waitress came over. We asked for a few minutes only to be bombarded for an order 2 more times in less than 5 minutes, with our impatient waitress snidely stating that, "the bar is going to close soon". Umm, excuse me? Aren't you open for another hour?? We ordered a round of drinks around 12 & called a friend to join us. He arrived about 12:15 & we ordered 6 more drinks in total & an entrée. Halfway through, our waitress appears & states she hadn't expected more people to come in after 11:30, so she had made plans & was taking off; at least she left us with a replacement. At 12:50 a manager approached us & told that, "it's time for you young folks to get out, we're closed". I was so taken back by this distasteful & disrespectful treatment. We were paying customers in the establishment during business hours & not being loud or rowdy. If it was 1:05 perhaps, I could understand a gentle reminder that they need to clean up or something. Utter rudeness, from a manager no less, definite mood killer. Last night my boyfriend & I were looking for late night grubbing. We could've gotten elsewhere, but for some unknown reason I thought going to BJ's would be a good idea. It was 12:15 pm, so I called in to inquire what time they planned to turn off the grill. I SPOKE WITH ASSOCIATE CHRIS who put the phone down to CHECK WITH A MANAGER & told me as long as I am in the establishment & have me order in by 1, they will honor it. All I can say is BULL SHIT! My boyfriend arrived at 12:45 pm prepared to be seated & order for us both as I would be a few minutes behind him. THEY REFUSED TO SEAT HIM! I arrived shortly after 12:50 pm to find myself locked out with a smug looking manager leaning on the door. I was LIVID!!! Why say you're open until 1 am, but then do everything you can to deny customers?! If you close at 1 am, that implies that your associates leave at 1:15 at the earliest not at 1 like your patrons should be! My boyfriend had placed a to-go order (minus the alcohol of course) & after calling him from the locked door & screaming at the manager through the glass, my boyfriend convinced him to let me in. I was sooo angry & making a bit of a scene, yet not once did any associate approach me to try to remedy the situation or understand my side. I had done my part & still got screwed by BJ's management again! I would never recommend BJ's to anyone! After everything, the food wasn't even that good. I could get the same caliber food at Red Robin at a lower cost, & maybe even TGI Fridays or Applebee's. I hope management reads this, because they ought to be ashamed of how they treat patrons in their establishment. Heed my warning- save your time & money- STAY AWAY!
(1)Lynn C.
The drinks are TOO sweet but everything else was excellent. Went to BJ's for happy hour. Had to wait in the bar to get seats so we had the $1 off cocktails and a Poke for appetizer. The poke was AMAZING!! it's not served in a glass but comes with these delicious garlicky chips. For entree, I got the new orleans jambalaya. It was SPICY, not authentic, but still tasty. Loved the atmosphere and our bartender. Our server seemed like he was high, and kept bothering us about the cheque. Not cool.
(4)Deborah A.
This would have been a three star for me but I have to say waiting an hour after placing your order makes even the best of places lose points with me. We were seated right away and it was 1:30. We placed out orders and then waited. When we finally called the waiter over he said our meal would be right up there was a mistake in the type of bread they used for my friend's sandwich. I really think he should have come over and let us know there had been a delay and what it was caused from. My flat-bread pizza was nice but not warm and my friend's sandwich was luke warm, The bathroom was clean and well kept and I always find that refreshing. Menus were sticky and really should have been cleaned off. I feel the wait staff could handle the long waits a bit better.
(2)Louisa L.
Try to avoid coming here with a big group of people.....because you won't get your food until you are hungry to death.... Food is just average, service is alright......but with the wait for food.....IT TAKES FOREVER! Even the bill took like 15 mins to come.....zzzZZzzzZZzzzz.... I like how rich their clam chowder is, but at the same time it's really salty. I've tried it a few times and most of the times it's very salty. Appetizers are usually nice. Lunch menu is just so-so. My co-worker voted their fish taco to be the best, may be i should give it a try next time!
(3)Gelene Q.
I usually have a good experience at BJ's but me and my boyfriend's meal there last Saturday afternoon wasn't too pleasing. Arrived at 2 and got seated immediately. A very helpful worker greeted us but she noted that she wasn't our server. This woman took down our drink, appetizer, and entree order. 25 minutes later, me and boyfriend are wondering where our appetizers are because appetizers are fit to only take no longer than 10-15 minutes. 5 minutes after our 25 minute wait (so a total of 30 minute waiting time) our appetizer and our entree are served at the same time. We ask if appetizers usually take this long and the woman (neither our server or the woman who took down our order) said that our appetizer and entree were noted to come out together rather than separately. This news came to me as bizarre since we didn't ask for the two dishes to come out together. Despite the food coming out together than separately, it tasted great. We got the buffalo wings as an appetizer and a deep dish pizza as the entree. Finally, our intended server checks on us and I ask for ranch for our deep-dish pizza. Took another 15 minutes for it. Half way through our meal, my boyfriend and I needed a refill on our drinks. At least a dozen workers walked passed us but didn't bother to refill our empty glasses that were sitting at the edge of the table in clear sight. Enough was enough and my boyfriend took our two glasses and went up to someone to ask them to refill our drinks. We were half way through our meal and I decided that we should order our pizookie now in case it took long but we were never able to get a hold of our server nor the attention of a worker walking right past us. We probably waited longer to get the attention of a worker to order than waiting for the actual dessert. All in all, food was great but customer service was horrible. Throughout our meal, we didn't know who our server was, our appetizer came the same time as our entree even though we didn't ask them to come together, and it took forever to get the attention of a worker for refills and ordering dessert. I know how it is in the restaurant business because I'm a server in a restaurant myself. The only thing I got from this meal at BJ's was what not to do when I work.
(2)Veronica A.
In reading the reviews, we came here not expecting very much...and we were pleasantly surprised! Came here for lunch and we got here at around 11:30 which was good because around noon it started to get packed. Courtney was our waitress and she was great! She was friendly, came to check on us, and brought our food out in a timely manner. We noticed she didn't write down our orders and she mentioned she's been a waitress for 5 years. After having a very horrible experience with a waitress at ANOTHER restaurant which I will not mention here, we were so happy that we found a wonderful waitress that took care of us and we were able to enjoy our lunch without stressing out about bad service. Avocado eggrolls- delicious Chicken wings- very good Pomegrante Margarita-strong and good Parmessan crusted chicken-it was ok Jalapeno burger-very tasty, loved the fried jalapenos We ordered some stuff to go and that took a long time, but it was probably because the placed was packed to the gills. Will def come back.
(5)Kimberly L.
Came here on July 4th. There was a bit of a wait. I thought the quality of their food would be the same as their San Mateo location, but it was not. I go to their San Mateo location often for lunch and they are always on point. This location seems to be lacking on service. Also the food was just alright.
(2)Maynard M.
I've had BJ's before (mind outta the gutter) and I loved it, jk I didn't think much of it. I thought their food was too starchy and the closest one was in South San Jose. I still didn't bother to check it out even though they opened one by my place. The only reason I checked it out was all the FB posts of the pazookie. Pros -pazookies -good selection of beers -lettuce wraps -clean Cons -wait time, place gets really packed. I guess Fremont loves their BJ's -doughy pizza -happy hour aint really happy hour with their limited specials and only discount like a buck off drinks
(4)Sunil R.
Woohoo!! This place is legit and my new favorite American food, sports bar in the East Bay. Very nicely done, the set up and colors remind me of P.F Changs. The service was great, friendly and prompt. The drinks were very good too, from the mojitos to the martinis. The food was excellent and I liked everything we tried. The flatbreads, the deep dish pizza and the parmesan crusted chicken were delish. Dessert with the cookies and ice cream were yummy. Yes, the location is a little strange but I will be back.
(4)Mina H.
Ordered a pizza and they messed it up twice! It was a standard "veggie" pizza - asked to hold the olives. How hard can that be? Waitress was clueless! But the manager did come over to apologize, and offer a new pizza. This is a great restaurant but if they keep this up, they're going to go down quickly!
(2)Grace Y.
Every single thing I've had here has been absolutely delish! I would probably eat here more if: 1. It was closer to me. 2. If the wait wasn't absolutely ridiculous at all times. 3. If they took reservations seriously, instead of whatever list they do that doesn't save you any time but makes you feel like you were saved a spot. 4. Their service was reasonable...even below average would be fine...but it's horribly slow and they forget everything so if you're picky, you're kind of out of luck. 5. Their to-go wasn't so slow and they stopped forgetting things all the time and then tried to give me ice cream to make up for their mistake when I catch it. 6.Cheaper food. Food is on the pricier side for this type of chain joint. You can definitely eat cheap here if you share. 7. If it wasn't so crowded and loud. There's nowhere to stand if you're waiting, and the bar area is always full. Also, there's always a birthday celebration or two and they get kind of crazy sometimes. The food is delicious, so I will be back to stuff my face.
(3)Angelica P.
Been here twice with my brother. The only reason why we came here is because this is one of the few places open in our area when he gets off work (10:30pm). First time we came around 11pm. We didn't realize that the dining room closes at 11pm and the only place we can sit is at the bar. Then, we found out that the only thing you can order after 11pm is appetizers and pizzas. The first time we came we were frustrated that none of this was mentioned on their website. So, we just ordered a mini pepperoni and had it to-go. We brought a 5 year old with us so we didn't want to sit by the bar. The second time we came was a little better since we knew what to expect. This time it was just me and my brother so we sat down and ordered an appetizer combo and a mini Mediterranean to share. The service was ok and the food was ok. The food wasn't bad....it was just blah. Nothing stood out for my taste buds..but it was edible.
(2)Katherine M.
Went here with a group of friends. This was my first time at BJs and I am definitely a fan. There are all kinds of TVs throughout the restaurant and it was very busy. If you are looking for a quiet little restaurant, this is not the place for you, but if you are looking for a lively restaurant, here you go. We ordered our lunch and it was served quickly. The portions were a good size. We decided to split dessert and had Pazzokis. These were to die for. Next time, I won't finish my lunch and save more room. The Peanut Butter cookie with chocolate ice was my favorite. I will definitely be back.
(4)Oscar H.
Been to a couple BJ's, including this one when it first opened, but usually just for beers. This time I actually tried some of the food. We waited about half an hour to be seated. The place was packed and noisy, but not too crazy. Started off with a glass of Jeremiah Red. No need to say anything here, their beers are always on point and Jeremiah Red is my brew of choice. For appetizers, we ordered the Spinach Stuffed Mushrooms and 2 Mini Chicken Tacos. Both were good, but the stuffed mushrooms stole the show. Definitely recommend those to start your dinner right. Then I didn't really want anything too big so I had the Grilled Chicken Pesto Flatbread Pizza. It was alright. For some reason I enjoyed the first two dishes more. Although the wait was kinda long I wouldn't mind coming back to try some other food on another occassion.
(4)Raven B.
I went here when it first opened and I wasn't really impressed, but my visit on 2/11/12 sealed the deal for me. My waiter was Jon-Paul and he was very slow helping my group although barely anybody was in the restaurant. It was 10PM and the place wasn't even 1/4 filled. When he was serving us, he kept putting his arm (and later his ARMPIT) in my face instead of finding an easier way to hand us our food/drinks. I found that really disrespectful because a few times he even brushed my bangs and not once did he apologize. Also, I had a question about the check and later when we left, we heard him talking bad about our group to the security guy. The food was OK, but the service makes it not worth coming back.
(1)Briggitte L.
My daughter and I went to BJs with a friend a couple of weeks ago. It was an overall good experience. My daughter ordered the standard chicken tenders & french fries (hard to mess that up). I ordered a new fish dish. It was so bland that I cannot even remember what it was. My friend ordered a salad and she liked it. When we first arrived we had a friendly, energetic server. He was very attentive. But he went on break before we got our meal and his replacement had the personality of a rock. She barely spoke above a whisper. A couple of times my friend and I had to ask each other what she'd said. She also was not nearly as attentive as the male server. She pretty much ignored us after we received our entree. We had to hunt her down to order dessert. The cookie was delicious as always. My daughter thought that her entire meal was awesome. My friend seemed to like her meal better than I did too. One more thing, I wish the waiters at BJ's would bring fresh glasses for refills instead of taking the glass that the customer is using. It is highly likely that they will mix up glasses as they refill in the kitchen and you will end up with someone else's glass.
(2)Steve H.
Most BJ's are pleasant. However, this one in particular lacks finesse. Put a little bit of effort in it please. You know that was coming, pause. Although there's a gang of people stopping by for a quickie during lunch, the wait is minimal since there's a lot of hands on the job ready to service you. My cousin and I shared the Avocado Eggrolls, Grilled Chicken Club with a cup of Clam Chowder, and a Pina Colada. Avocado Eggrolls - Crispy tubes stuffed deep with avocado. The sweet, sticky sauce on the side plays nicely with the eggrolls. Grilled Chicken Club - Moist, succulent chicken breast topped with crispy bacon and smothered in a creamy garlic mayo. Arousing to the tastebuds. The shoestring fries that go with this dish were titillating. Clam Chowder - Slurping goodness but overly salty. Pina Colada - If you want to black out and not remember how you ended up in a stranger's bed then drink a few of these. Tasted nothing but liquor. Don't expect a wild, mind blowing experience. This place is known to have it's up and downs. Stick with the beers and pizookie and you'll come out on top.
(3)Kathy C.
4 stars for the pizookie - you can't go wrong with any flavor! Overall, food is solid, nothing great. Hubby consistently orders the jambalaya which is good. My aunt likes this restaurant so we go here at least once a year for either Easter, Mother's Day or her birthday - good for family gatherings!
(4)Michelle B.
Went for dinner with my husband the other night. Our wait time for a table was about 15 minutes, not bad. Ordered soup/salad and dinner. Dinner came after about 30-40 minutes. The shrimp skewer my husband ordered was overcooked (he ordered two and they only brought one-had to cook that and bring it separately later) and our soup and salad came AFTER our dinner. Really? By the time my husband ate his soup it was cold. Mind you, we had to ask the person who brought our dinner (not our waiter) where our salad and soup were...Then the manager came over and apologized but did nothing with our bill other than to say sorry. We have been to the BJ's in Dublin and the food/atmosphere/service was very good, so we thought we would try the one in Fremont. We will spend our $$ somewhere else. Food was ok but not good enought to go back.
(2)Eddie M.
it was so crowded and the menu is not for us. Husband didn't like the beer, and he is a brewer so we wont be back. Tables really close and crowded and noisy and good for young people I guess
(1)Carina R.
BJ's is me and the hubster's go-to place when we can't think of anywhere interesting to go to eat. It's usually pretty lively, there's beer, and decent food. That's really all we want in a place to chill at on a Friday after a long week at work. The wait is usually at least 30 minutes (sometimes an hour), but it's not that bad because we usually go to the bar and have a few beers before we get seated. Sometimes we'll get lucky and we're able to sit at the bar or at the bar tables for a while before, too. Sometimes not - the bar can be really crowded. The beers BJ's has on tap are pretty good. And if you don't like their beers they always have outside beers on tap and beers in the bottle. Their mixed drinks are pretty good, too. There's something for everyone when it comes to drinks. Their food is hit or miss. The apps are pretty good. Salads are too. I usually get the pizza and that's always delicious. But some of their entrees are either really good or just so-so. I would stick to the burgers and sandwiches. Everything else, to me, has always been not that good. Every time I get something other than the pizza or a salad - like a baked potato, chicken, fish, etc. I have been let down. I usually regret ordering that and think I should have gotten the pizza like I usually do. Their service is so-so as well. Its hit or miss. You either get someone who is super on it or someone who ignores you for most of the time. BJ's is alright. Not the best, but pretty darn good.
(3)Paula O.
Went on a Tuesday night with the BF. He had a pizza (their combo one) and i thought it was pretty good. I had the Grilled Pork with potatoes and green beans. It was one of their healthy items under 500 calories I think. I thought it was pretty tasty. We will definitely go again.
(4)Brett P.
Grabbing dinner and pazookies with friends. The great white is super yum! Pazookie platter is the best!
(4)Alan D.
Okay, so I ate at this place yesterday with my fellow Target Interns and it was a great meal! We had straw fries (delicious!) and these kettle chips with parmesan cheese it was awesome and amazing! I chose to eat the Cajun pasta which was spiced just right and had the right kick... OH and for once my chicken wasn't dry as a desert! But the reason why I really give this place 5 stars is because of the team they have here. I accidentally left my iPod touch on the chair after I finished eating (my dumb mistake) and realized it was missing but I didn't know where I left it! So began my journey of calling every place that I had been to and receiving a no answer and finally just deciding to call them this morning and bam! There it is! So I'm just glad that their team actually took the time to actually place it in the lost and found rather than taking it themselves... I've encountered that incident before it's not fun. So if you ever lose anything... lose it here, the team will take care of you!
(5)LPthang S.
I had a very horrible experience on Saint Patrick's Day. I ordered a pizza with out onions and it came out 45 minutes later with everything on it. Our waitress was very apologetic about it because she had the correct order. So, she sent it back to be corrected and it still came out wrong. So, I spoke with the manager and she had a nasty attitude. She said,' she would comp us half off since half was wrong! lol That is so crazy, and walked off. Thanks to the head chief who came and apologized with a gift card and wanted us to give them a second chance but, I must say ill pass...
(1)Wil G.
Went there for some pizza and brews with my brother. We called in to put our names in on the way, we got there and was seated at a table within a few minutes (off peak) the waiter was extremely polite! beyond the norm, which was great and the beer and pizza was great, never rushed us and had a few refills, I would come back again, compared to the one in Dublin.
(4)Amy J.
This is the ONLY thing in this abandoned shopping center. They do have a good happy hour though I will admit. You can get half off a mini deep dish pizza from 3pm-7pm (I think those are the hours I could be wrong) or $2 off any appetizer. There might be a deal on the beers but I'm not sure. You can also get a free birthday sized Pizookie if you sign up for their email list. Not bad. The prices are ok. I think it's on par with most other chain restaurants. One thing I noticed this time around was there was an odd smell near the bar. It smelled like rotten cheese which made me think of going to a different location next time around. Maybe it was what the people behind me ordered, but it didn't make for a pleasant experience. Oh well, I got my food for a decent rate and a free dessert - I can't complain. Our servers were also really nice and attentive.
(3)meshell c.
If I could rate the service alone, it would only deserve ONE star. The waitress repeatedly forgets to bring us our things. My brother had to wait for his beer the longest. She had to be constantly reminded about the food (not bringing the fries). Then she forgets to add avocado on one of the burgers. At the end, she doesn't even asks if we wanted anything else and just handed us our bill...umm, actually, we wanted dessert! Anyways, the service was horrible, and then the manager came at the end to apologize for the wrong order and offered to have avocados added when we were already done w/ the meal. Pointless! The food was as expected...the California burger was somewhat bland. i had the Roast Turkey club and it was good. The classic burger was fine. My nephew had the Mac n Cheese which he thoroughly enjoyed. The place had plenty of TV's around so that was good to catch up on sports, but not enough for me to be entertained when I'm constantly annoyed by the horrible service.
(2)Aishwarya A.
Best beginnings is good, liked the santa fe chicken
(4)Linh N.
So my friends and I came here last night for a secret santa exchange and we normally go to restaurants in big groups. Last night was the longest wait I ever had at any restaurant: approx 2 and a half hours. We were talking about going to another restaurant but since they gave us our estimated wait time as one and a half hour we decided to wait it out. In hindsight, we would've gone to another restaurant if we knew we were going to wait that long. There was a lot of confusion as to where they were going to seat us. After waiting for that long, they were still about to seat our group separately. We finally all got a table together in the end after all the confusion though. Be warned, DO NOT WEAR HIGH HEELS THERE UNLESS YOU LIKE FALLING. The floors there are incredibly slippery and dangerous to women with stilettos. I needed my friend to walk me around just to risk not injuring myself. After the long wait, my friends and I finally received our food but after digging in we decided that the wait was not nearly worth it. I got the angel hair toscana and it was just an okay dish, the noodles were bland. My friend ordered the tilapia and she wasn't really satisfied with her dish either. The only thing that anyone really liked that evening were the pazookis. Even the pazookis were hard to order because the waitresses and waiters barely paid attention to us and never cared to check up on us; it was nearly impossible to to get their attention. There also seems to be a lack of communication between the waiters since we got two pazookis when we only ordered one; we took the extra one anyways though. Summary: my friends and I should've gone to olive garden instead.
(2)Jo-Ann G.
We celebrated our twin daughters baptism here last 4/28th. We have about 80 guests and everything was just perfect. The service was excellent. The manager and servers that day were very attentive, all the drinks were served and refilled quickly. They made sure that we didn't ran out of food; even towards the end, they kept sending out more appetizers that most of our guests took some home. They also let us use an extra long table for our own cake, cookies & candy bar; and set up our projector too. Thank you for the excellent service, we'll definitely do another special event in the future.
(5)Roopali S.
Where do I begin. After a long wait I called ahead to be informed that there is no option to reserve seat for three or more persons in advance and i was conveniently added in call ahead sheet or list or whatever that is supposed to be. It was my husband's birthday so I asked them to inform the server to add that in as well. I was told that the request was considered but you need to again inform when you walk-in. I was like OK! Come evening my husband and I with our child check in and are told that unfortunately we were never added on the call ahead list so now you have to wait like all others. On top of that the server we got couldn't follow an ounce of English and brought food in like super late. Finally the surprise never happened I went and asked the manager and he says will take care of it again I wait patiently requesting my husband to sit at the table one way or the other nothing happened. I paid the check and expressed my disappointment to the manager on the way out he didn't seem to give rat's ass. Well so much for loving BJ's. I visited the one in Cupertino so much practically did a project on them at school. Now I feel some other deserving restaurant could have had been my subject of observation. Well never mind I for one am never going back to others who want to venture out all I say is good luck! Manager manager wake up. This action and mismanagement of yours will bite you someday in you know where! Karma is a bitch!
(1)D Y.
this time we had: 1. crispy calamari - quite good. it came with both marinara and ranch sauce 2. maui glazed porkchop with greens and potatoes - quite good too 3. barbeque bison burger with slaw - quite good too 4. sparkling raspberry drink - decent.
(5)Mai C.
I've been to this place a number of times, and it's always the same. The food is not bad, but the service is slow. We had to wait more than 15 minutes for anything and it took a while for our server to come around for us to order anything else. I had to ASK for a refill of my raspberry iced tea. It sounds stupid but I'm used to servers just refilling it before I ask. Overall, the food was good. The service just needs help.
(3)Farah J.
Great place! BUT CALL AHEAD! IT TENDS TO BE 45 MIN WAIT FOR 2! OUTRAGEOUS.
(5)Trung N.
A very inviting and cozy environment that this location has. The decor is relaxed, and the service is above average compared to similar restaurants. Friendly service for sure, my group and I didn't have any problems with our waiter as he made sure we were taken care of. The food is delicious and is consistent with the other BJ's chains around. Definitely love their avocado egg rolls... and their root beer.. oh yes... it is a yummy, tasty non-alcoholic choice for a drink.
(4)Sudhakar K.
Except for the long waits, this place is the best place (probably the only one) that stays open late night in the Fremont area. I love their Jermiah !
(4)Nancy T.
I've been here twice, once for their pizookie which was really yummy and the second time I went with my boyfriend for dinner. For appetizers I had the stuff spinach mushrooms which were really tasty! Unfortunately when I got to the main course.. I was very disappointed. I ordered the shrimp scampi and it had no flavor. The garlic bread was the only thing with flavor that was on that plate.. It was pretty much a plate full of pasta and bread crumbs with no flavor.. There was a good amount of shrimp in it, the only plus.. My boyfriend got one of the pizza's which wasn't bad but when he asked our waiter for parmesan cheese for his pizza.. the waiter never brought it. Overall my experience was not so good.. may come back to try something else or just for the pizookie. 3 stars for the stuffed mushrooms and the pizookie.
(3)Lucy D.
BJ's Restaurant Brewhouse combines new American cuisines with several other different cultures. They are known for there beers and there appetizers are simple delicious. If its your birthday they give you a free piziooke. Pros Atmosphere: The area itself is large and open so you don't feel at all cramped inside a restaurant. The perimeter of the restaurant is surrounded by flat screen tv's showing sport shows to give it a sports bar feel. The added decorations and coloration of the restaurant adds a nice touch as well. Food: The food tasted pretty good with a large variety to choose from. They also have a large selection of alcoholic drinks as well to go nicely with an appetizer. Birthdays: They give you a free pazooki on your birthday so come by if you want something free for your birthday. Parking: The parking for this place is huge so parking is simple. Location: its located near other shopping strips and food area so a prime place to go grab food and do a little shopping as well. Cons Crowded: It gets pretty crowded here during prime time around 7:00 PM. Wait time is usually 30 to 45 minutes during peak hours. Price: The pricing of the food seems a little off. The quality of the food compared to the price your paying for it doesn't seem to add up. The food is good but not necessarily worth the price. Overall this BJ's on Mowry is a nice place to dine out. The large parking with good food quality is great. Come before the peak hours to avoid the crowd and you'll find it a pretty good spot to dine out.
(4)Danielle S.
Surprised to see that there was a wait on a Thursday evening, but we were still seated pretty quickly. We had great food and great beer!! But the best part of the night was are great waitress Shantay !! She made our night great!! She had made sure were were happy and our drinks were always full !! She went out of her way to have a great conversation with us even thought it was a pretty busy night !! Ask for Shantay if you want to have a wonderful experience !!
(5)Karen L.
The first time at this place was awesome for me. I loved the decor, atmosphere, food, and everything actually surprised me. We had the best beginnings appetizer combo, and wow the avocado rolls were really good! The spinach dip was quite enjoyable as well, it was made just right. We had quite a few people so we shared a large deep dish pizza consisting of bj's cheeseburger/bacon and Mediterranean. The toppings were generous and the pizza dough was thick and fluffy. 2nd visit here was such a disappointment considering the last good experience. Everything was over oily and over done. The avocado rolls weren't as fresh as the first time and the consistency was very mushy, The waiter who served us was not even mentally there. We asked for half veggie and half bj's favorite, and we pretty much just got bj's favorite with minimal toppings. What the hell happened?? Then we asked him, "didn't we get half veggie?" He then comes by and says, hey well look at this half it has less meat on it so it's pretty much your vegetarian slice right here! WOW, wtf... wrong response! I was pretty annoyed after this visit, but I still believe that this place has potential. So perhaps the next time, (third time) will be the charm!
(3)Reina A.
I love BJs! Their portions are large. Great atmosphere and food. Their drinks are delicious! And oh goodness, the pazookies are to die for! Especially the Oreo pazookies! My fave dish is their crispy chicken salad! Only 4 stars because they took away some of my fave mixed drinks from their menu :(
(4)D C.
My friends & lost our jobs on March 26, when NUMMI closed. We been having monthly reunions every months since then and BJ's is the only restaurant that we been to twice, has a nice bar, the service and food is good. Plus the price is right for us, since we're all living on unemployment. I really like this place but don't know if we can afford to come here once our unemployment runs out!
(4)Michele M.
I have always enjoyed the food and service at BJ's. Everything we have tried has been delicious and fresh and very filling. Recently, we signed up for a fundraising night to promote our 3rd Pancreatic Cancer walk in Fremont, and had a lot of trouble having them fulfill their end. The date we had secured came and went and we had to end up rescheduling. My family and I decided to visit last Sat to get it all straightened out and we met with Tom Aragon, the general manager. Very nice gentleman. He apologized for the confusion and assured us he will ensure it is all fulfilled this time. We had lunch as well and they took great care of us. I should note that last year they did not have the fundraiser program but had donated a gift card for our raffle and we were very touched by their generosity as most of the places we asked did not even give us the consideration of a phone call saying no thank you. Overall, I am impressed by their concern and willingness to participate in community events. In this day and age, it speaks volumes about a company to care enough to support the people in their communities. They have earned a soft spot in my heart and I will advocate for them going forward. Thanks BJ's!!!
(4)Mike H.
Food OK. Service OK. Beer excellent selection. Prices good. -2 stars because it is always crowded.
(3)Kalvin C.
I went here with fellow yelper Jowin C. and I have to agree that their deep dish pizza, (The BJ's favorite) is to die for. Their root beer is pretty good too, not to mention they are pretty prompt on the refills so you can keep on chuggin' . It may be a little pricey, but hey theres parking and the foods awesome so its worth the extra couple of dollars here and there.
(5)Kim R.
The food here is either a hit or a miss depending on what you order. I had the chicken sandwich here, it wasn't the greatest. I use to like the pizza here, but its gone downhill on taste its very doughy, thick and not enough cheese & sauce. Their pastas on the other hand is pretty good so far. The margarita I ordered was really strong here, not like TGIF where they skim on the alcohol and pour mostly sweet&sour. I've ordered this one drink twice on different days and they were completely different in taste, not good. Consistency is very important especially if you want the customer to order it again. It's opened late and serves all sorts of beer. Parking is typically easy to find.
(3)Amanda R.
Pizza and beer at its best!!! Definitely a favorite!
(5)California R.
I ordered take out but the food here was good. I ordered the ribs and chicken combo and man it was worth it. I mean my boss did offer lunch to hey, good hard or home right? The plate that came in was huge and filled with bbq sauce the way I like it. Id go back for take out again.
(3)Sarah S.
Oh just a typical friday night! What to do? Where to start? We decide on BJ's. Start our evening with a couple cocktails and some fine dining. Foodwise, BJ's generally does not disappoint. On this particular evening, I seem to remember there being an hour wait and my boyfriend and I wanting to kill some time in the bar as we daydreamed about delicious avocado rolls and pizookies. I stood looking for a table and my bf went to round up some drinks for us, a few moments later I hear my name being called and look over to see my bf motioning for my attention, I assume they wanted to check my id, I understand, I get it, I am 24 years old and look about 19 or 20. I obliged and walked over, ID in hand. The stupid bitch of a bartender says snootily "we need the real ID, not the fake one." She followed the comment with what can only be described as a half-assed, watered down witch cackle. I was taken aback, and responded with an "oh." I've never even had a fake ID, and what the fuck is up with people who are the same age as me criticizing my age? Bullshit. What a stupid bitch. Food was delicious as ever, and we were seated shortly after that incident. Service was fine. If I was reviewing based on that experience alone, I'd give it one star. But because the food is delicious, I'll give it three. Still waiting to find a BJs that has all the components of fine dining, they have it all completely down except for the staff. Stupid cow!
(3)Khloe B.
Same great service as always, but I tried two dishes that I'd like to write about. Last week I tried the balsamic glazed chicken ($10.95) and I wouldn't recommend that to others, unless you like your chicken well done. I found the portion to be a bit smaller than the other dishes, but it would fulfill an average appetite like mine. It is a bit on the healthier side with lean grilled chicken under a bed of greens. The only thing a little unhealthy (meaning DELISH!) in this dish is the white cheddar mash. Today I tried the parmesan crusted chicken ($11.95) because two different people told me I had to try it. The two large chicken breasts were pan-fried to perfection with this lemon butter sauce which I ordered on the side. I had steamed broccoli and white cheddar mash on the side. This was awesome and could only finish one chicken breast and the broccoli--huge portions! The sauce was worth the 12 bucks alone--but be warned, it IS a butter based sauce, so try no to go overboard! Both times I came here I had to really control my appetite because I am head over heels in love with their cajun chicken pasta--it sucks to be on a low-carb diet! Once again, it is IMPERATIVE that you request a table in Joanna's, Arthur's, or Jackie's section. These three are the best servers BJ's could ever hope for--kind, funny, not too chatty, quick, and overall awesome! Final Verdict: My low carb diet has limited my choice of food, denying my tummy of carbs puts me in a bad mood. Cue BJ's Brewery, because they can't do any wrong, they're vast selection makes me want to break out in song!
(4)Colin P.
Food was good. Took awhile to be seated for a Saturday night. Food service a bit slow. But manager was very accommodating.
(3)Deirdre P.
BJ's Restaurant has a good selection of food, great drinks and good TVs for game watching. This is a great place for large groups to meet up.
(4)Joe Y.
The latest of this national chain (of what I call the Applebees of Brewery restaurants) opened in Newark recently. The food is what is to be expected. Burgers, chicken sandwiches, pasta, salads, make your own topping pizzas, and fish tacos. I had the SPECIALTY CALZONE: BJ's classic pizza dough stuffed with a rich, creamy mixture of spinach and artichoke hearts, cream cheese and mozzarella. Oven-baked and topped with a bruschetta medley. I've had better at Pizza Hut for half the price. What I really came to try was the beer. I'm a beer snob. I had BJ'S Jeremiah Red: An Irish-style red ale with the full-bodied richness of an English old ale. Brewed with a secret blend of five imported specialty malts. Not too hoppy in order to emphasize the complex malt flavor and fruity aroma. It is an excellent example of a mass produced brewery red. Hard to find this style of beer available year round in small micro-breweries. I also tried the IPA, but have had much better at the local brewery in Fremont. All in all, I thought the service was acceptable, bartenders actually could pour beer, and the atmosphere was typical of their other locations. If I want a quick beer while in the area, I might stop by again. Just skip the food. There is better at Denny's across the freeway.
(2)Degustator J.
One of those wickedly spacious, almost "too popular" for its own good places - sometimes wait is over an hour - not because they are that busy, but because their staff is a little on the slow side. Food is pretty awesome, reasonably priced, well made and of good variety. Beer is drinkable - standard middle of the road micro brew variety. Kids food is cheap and portions are large. Huge TV screens everywhere, great place to catch a game with buddies if you arent trying to actually hear the game and rather focus more on the friends, the appetizers (wings) and brews. Loud nostalgic tunes from the 80s - yay! Much better deal than the Red Robins across the street - definitely kicking their ass.
(4)Lynn C.
So my friends and I decided to go to BJ's for my birthday. The wait wasn't too long but our waitress on the other hand, totally disappeared after taking our order. When we asked this other waiter who came to help us, he said he'll be the one helping us since our waitress went on break WITHOUT telling us. Anyways, this new waiter made everything better. He was funny and nice. Overall an okay experience.
(4)Michelle D.
this place was cool for the most part. i agree with noel that the parking is horrific and needs attention. be careful to not drive around the parking lot @ night while tipsy, for you may accidentally run into an unsuspecting curb. lol. the food, however, was very good and was a great lunch buy. mmmm
(3)RdWin G.
called to see if they took reservations..."Corrine" answered the phone in a manner that conveyed I was interrupting her! Guess I'll see how the food & service will be...it'll be my first time there...their "first" impression isn't so great...we'll see
(2)jen r.
this review is merely on the Happy Hour... never again. their HH deals are horrible.... $1 off beer? there's gotta be better deals in the area! unless you're there specifically for the pizookie, food is largely forgettable. we even made a mistake of ordering their ahi poke and it was tuna mush... i'm still expecting for the food poisoning to commence. fried calamari was ok. i've had way better pizzas. what bugged me the most was the sucky service during HH. we walked in at 4:30pm and the main dining area was completely empty and the bar area was maybe a third full of other HH'ers. it took forever and a day to get our food. then when we were done, it took our server 20 mins after she said "i'll get your bill right NOW" to actually give us our bill. bar area wasn't even all that busy, so i didn't get what the hold up was all about. nevertheless... major fail!
(1)Alicia K.
BJ'S IN FREMONT BLOWS!! I used to frequent BJ's while living in Los Angeles County and it was my favorite cheap eat with good beer, decent service, and tons of sports on many TV's. My best friend and I were on our way to Red Robin yesterday and saw BJ's in Fremont and were excited to go there instead...to our dismay. There was ONE game playing on ALL screens??? Ok, whatever, it was the football game but I'd rather see a variety of sports. Our experience at the Fremont location was so horrible I'm tempted to stand in the parking lot and warn customers before getting to the door. I don't expect much from a joint like this so to taking time to write a long review on a brewery... tells you just how bad it is! We sat in the bar at a six top and there were tons of open seats in the bar and throughout the entire restaurant. We sat and watched over 10 (yes I was counting) employees cruise right by us, talk at the terminals, chat at the kitchen entry doors for 15 minutes until we were finally rudely greeted with menus that were tossed in front of us. 10 minutes after that our server returned and said, "Can I get you something to drink?" After 25 minutes you can get us a lot more than something to drink...you should've at least brought out some water. We were very polite though so she had no clue we were frustrated. We placed our order and we were splitting two entrees so the waitress suggested a particular burger they're known for...so I ordered it. We ordered rasberry lambic's and the server didn't know what we were talking about at all?? They have a total of 3 ciders on the menu...you'd think they'd know 'em...guess not. After she continued speaking it was obvious that she's not the sharpest tool in the shed...lol. Our salads were brought out in about 10 minutes (35 minutes seated and still no water, no drinks, no silverware) and I sware to you...they tasted like dirt...they were just regular side salads but I don't know if the lettuce wasn't washed or what but it was gross not to mention that the bleu cheese dressing was so runny it ran right off of the dirty lettuce and carrots. So we were quick to put those aside with our fork and napkins left in them. Then our drinks were FINALLY brought out without water...after food had been served...after sitting without silverware and salads in front of us. The salad plates sat on our table in front of us until the end. Then our food was brought out. The best employee was the food runner...she was 10x's better than our server...hell, she was our server...we wanted to tip her alone...hahaha. The menu item that the ding bat waitress suggested and that I ordered is not what I received. I guess her stupid self decided to order something else????? We asked for water but never got any, we saw our server go to every table around us and I would have liked to send back whatever it is that I got but no one ever came around to do so. I ate the 1/2 of my friends meal and left my plate sitting hoping to tell our server. She never came. We went to the bar to replenish our drinks since the server was no where to be found and when we ordered rasberry lambic's, the EXACT same thing we just ordered and that is on TAP, the bartender didn't know what we were talking about...we had to point it out to him...WOW!! Are you kidding me? He also didn't know how to transfer the ticket to our table which was dead center of the bar. The server finally came around and we asked for the check. She left the four dirty plates and six glasses on the table and had the check back to us in 10 seconds....dead serious. We didn't see her the entire meal but back in 10 seconds with our check. The fastest service we received was our check to get us out of there...what a welcoming warm feeling...hahaha. Remember on pretty woman when Julia Roberts goes back the boutique and asks the saleswoman, "Do you work on commission?....BIG MISTAKE!" hahaha...that's what I felt like telling her. My best friend and I are HUGE tippers as we appreciate the fact that serving is hard work and they work for tips as they make minimum wage. My best friend asked for the check and the check was set in front of me. I immediately handed it to my friend in front of the waitress and she placed her credit card and gave it back. She processed the credit card in under one minute and again placed it in front of me...wtf!!?? I wrote a lengthy comment on the back of the credit card receipt and we left her $1.51 as an insult...hahaha...I can't remember the last time we did that....it's been a long time and we eat out a lot and although we've had bad service this extreme combination of customer abuse was unacceptable!! It's sad really because I really liked BJ's and we were so excited seeing one close by...oh well...all I can say is DO NOT GO TO THE FREMONT LOCATION! No one should have to pay for that type of utter disregard in a service oriented business...WOW! BOOOOOOOO BJ's!!!
(1)Andy M.
Extremely disappointed with staff attitude and service. Big NO although I am BJ's fan. I'd stick to elephant bar or some other joints. I almost see arrogance in every staff member including manager which is weird.
(1)Liu H.
4/5 stars. Not much to say. Just wanted to change the rating.
(4)Ru R.
Good place to go when you got no other ideas. Food is okay, nothing exciting but the pizza there is pretty damn good. Plenty of parking and the bar is good jus a little costly compared to other spots. Never had any bad staff serve me when I was there either.
(3)DANNY B.
I went to this place with the impression that the food was great and to my surprise ----IT WAS... I ate the BBQ Pulled Pork Sandwich and I have to say it was one of the best sandwiches i have ever eaten.. A week later I went to the BJ'S in Concord and i ate the same thing and to my surprise it was the worse sandwich ever so i guess I will stick to the one in Newark.
(5)Jennifer H.
Yes, this IS a chain but it's my favorite chain. I typically go to 2 different locations. This is one of them but I'll review both locations on this post. Despite how many times my high school friends and I have been here, we still come back for the following reasons: 1. Even though the wait takes a long time, we can always chill at the bar. 2. The atmosphere is great. 3. One time we happened to catch happy hour during the FInal Four. Mini pizzas are only $5 and some drinks half off. 4. I really like their pizzas. 5. The other food is good too. 6. I never had bad service no matter which location. 7. My boyfriend and I don't have ESPN so we've been going to BJs to watch MNF. TVs on every corner and wall. 8. MNF is awesome there because everyone is into the game and it just adds to the atmosphere. (Plus, I believe MNF is during happy hour). 9. The beers are really good. My favorite is the Jeramiah Red (sp?) There must be something in the beer because everytime I come, I get buzzed pretty quick (like after 1/2). It's a great feeling. The other drinks are really tasty too. 10. Everytime I come, it's like a party. We always have fun. The food is satisfyingly perfect for when you want to drink.
(4)Cheryl B.
YUM! Just got back from a quick lunch here and BJ's still hadn't let me down. Where else can you get a tasty wedge salad and mini 1-topping pizza for $5.95? I looove me some pan pizza! B had the crisp chicken salad (tasty), and I tried a cup of their clam chowder (also very good!). Good deal. Our server was also very nice and checked on us often. I thought my strawberry lemonade was a little too sweet, but who cares - I enjoyed my lunch and wish I had eaten there for dinner last night instead of the crappy Applebee's down the street.
(4)Diana C.
2.5 stars. went there last night (Wednesday night, around 830PM). party of 2. no wait on the table. however, the waiteress wasn't exactly friendly. she didn't even look at us when she was taking orders. we had no utensils when the food arrived. dropped off the bill even when i was still trying to finish my food (i was working hard trying to finish, not just sitting there chit chatting). took her forever to come back for the credit card. i don't know if it was just this waitress, but i had the same experience a few months back.i just thought i was unlucky. food was OK. probably won't go back until i run out of places to eat and forgot how service kinda suck here.
(2)Seb. M.
The last time I visited BJ's was for a get together. Service was good. I think we changed tables about 3 times, and the servers were all accommodating. We ended up at the bar since we went there for the "ambiance." The bar has an open floor plan, with good lighting. As for food, you should at least try one of their pizza's. Lip smackin' good. Crust is crispy on the bottom, yet the toppings are not overly dry. Right amount of crust, sauce, and toppings. The portion for a large pizza is enough for one person to share if needed. Goes great with the Hefeweizen beer they have on tap. It can get busy at times, but I've been lucky thus far and had no issues thus far.
(4)Golds M.
so my husband and i wanted to try this place out since it was fairly new, but we didn't have time to stay there, so we thought ordering to go would be faster. YEAH RIGHT!!! first thing, all the employees like to hang out at the to go area, and take up all the seats for people who are waiting for their food. second of all when we were ready to order, the ladies at the counter jsut walked away when we walked up, and when another lady asked us if we've been help we said no, and she went to check where the other ladies went to and when she came back she said they'll be out in a minute more like 10, and even then the person who took our order was a some other guy, who i have to admit was the only nice person in that resturant. so we finally get our order placed, only to have waited another 30 minutes for the food, we might as well have eaten there it would have been quicker. and as we waited there, again it seemed like all their employees just hung out at the to go area, and didn't seem like they had anything better to do but chat with each other. so finally we get home to eat, as i'm enjoying there new tomato bisque i thought to myself at least the food is good. then i find a piece of wire in my soup, and yes it was already in my mouth when i found it, i'm only glad i didn't feed any to my son
(1)Theresa L.
I might be a bit biased because my friend used to work there and this is our group of friends' favorite place to meet up and catch up so lots of good memories here. BUT the food is still good! I love the spicy spaghetti with meatballs. The bread it comes with just adds even more flavor to an already good thing :) The appetizers are bomb..good enough to eat as a meal. When youre not super hungry, the portions are just right. The pizookie is the icing on the cake! You could totally make it at home, but sharing it with 5 good friends is totally worth however much it costs. Drinks are decent. My boyfriend's favorite is the buffalo bite, similar to DnB's snakebite, but it's not my cup of tea.
(5)Eegnam A.
Always a long wait during dinner. They do have a call ahead option that I would strongly suggest. The food here is like any other BJs. I like the chicken wings, chicken lettuce cups, turkey club and of course the pizookie! I tried the ribs last time and they were good. Soft on the inside, could have used more sauce though. The skinny fries here are really addicting. I like this place for a casual dinner.
(3)JAYE m.
i wanna rate this place but i cant i've never been thier, but i herd great reviews about it and my boy's always talking about this beer they got thier called a tatonka i love beer so im have to slide by to bj's one time. well i guess i cant post this till i rate it so im give it a 1 till then i'll rate it better next time.
(1)Alan D.
I don't understand the negative reviews I have been there more times than I can count. Only once did it take a long time for food. I have been to the yard house twice and so far I prefer BJ's food. Can't beat the beer at the house though.
(4)Alan N.
After being away from the states for 2 years and coming back home to see how much more fat americans are compared to the rest of the world... then I go to BJ's and it explains everything. The portions are huge. Quantity over quality.
(2)Skyttle D.
This place has the most amazing food ever_very delicious! Great customer service as well as great friendly servers/waiters. Wait time for a table was quite long (1hr 45min), but it was worth the wait.
(5)J S.
I absolutely LOVE this place!!!!!! Pizzas are awesome! Beer is awesome! I think Ill go there for dinner tonight......
(5)Jessika W.
I love Bj's restaurant. But be CAREFUL!!!!.... There is a shady hotel right behind the location. We had out car broken into. Doors were locked, alarm set. Couldn't hear it from inside the restaurant. They stole company laptops. Restaurant experience is fine but I don't know that I could trust my car there again.
(3)Erica T.
I thought it was just San Bruno and San Mateo, but I'm glad to know that all BJ's restaurants have a ridiculous wait time! We decided to grab a beer in the bar while we waited for 45 minutes for our table. Of course the bar was just as packed, but we were able to score one stool at the end of the bar (thanks to the lady who decided to give up the stool that her sweater was sitting on!?!). The bartender was very pleasant and served us right away (no need to throw money in their direction!). She even let my boyfriend test-drive some of the IPA's they had on tap before committing. I tried out the new flatbread pizza appetizers, which I ate as a meal, and they were quite tasty. Good bang for your buck! My wedge salad had a bit too much dressing on it, but who needs to cry over spilled bleu cheese! All in all, BJ's is relatively consistent with their food, beer and long wait time!
(3)Jess C.
Fun atmosphere. If you call ahead, wait is not too bad. Food is mixed. I like to order the jambalaya, but sub the rice for pasta. Pizza is terrible. Don't even try. Pizookie always please as do the drinks.
(3)be q.
Good food, bad services! Been here twice for lunch on the weekend, the place is full, the food is quite good, especially the Thai shrimp wrap. The waiter was not attentive. Keep forgetting to bring us ultensiles, cordiments etc.
(3)Emma F.
The friendly bar service cannot make up for the host staff. Leaving a customer feeling blown off (pager apparently never entered into the system) guarantees a frustrated experience. The food is good, and the service can be, if you ever get seated. This could have been 4 stars instead of two. As it is, BJs will drop from my go to list for a while.
(2)E N.
beware, our car got robbed in broad daylight, in the bj's parking lot. bad area with zero security!!!! the staff told us that this is an ongoing problem but said they couldn't do anything about it. they said security was not their responsibility even though it happens often in their parking lot. just want to warn everyone!!!!!
(1)paul t.
I had me a cesar salad, tomato brisque, & the bruschetta. Cesar salad was well balance and the soup was a tad salty for my taste but was okay. THe worst offender is the buttery greasy bruschetta thay had. Traditionally bruschetta is great with baugettes with a light drizzle of olive oil but this place actually butter the hell out of there bread which is not the business. Would i eat here again? yea of course, try the other dishes but if it aint happening once, twice, and 3x your out!
(3)Gus R.
We have been here many times and have notice the service level has been dropping as time goes by. The first few times we were here it was great, good food nice atmosphere and friendly people. I always tip at least 20% so I usually get good service from repeat servers. I don't mind waiting a few minutes and neither does my family so I understand that it's a busy place. On the second to last night we came here we ordered the same as usual. Each person in my family has a different favorite dish. The dishes came out differently and were lacking some ingredients as if they were trying to cut back and make the dish more profitable. I understand that given the demand of the place and I asked if they were kind enough to include what was in the dishes before and that I knew that I would have to pay more and didn't mind paying more. The server kept trying to explain to me that it wasn't included anymore and I understood that the first second. I kept trying to express that I didn't care that it would cost me more. Next thing I know I have the manager in front of me with a bad attitude explaining that it wasn't included and that if I must have it they could give it to me to make me happy......!!!!. I tried to stay calm and told them that it wasn't necessary and that we didn't need to have it. I still tipped well and try to not let it get to me. I am a small business owner and I understand that owners don't necessarily control what their managers and employees do so I gave the place another chance. When we got there the server from last time said something to the server we got this time and all of a sudden we were all getting carded for buying a bottle of wine. Never happened before. At that moment I knew that I wasn't welcomed and asked to talk to the manager this time. The guy just laughed at me and said that if I wanted wine I had to be carded. I said, thank you very much but I would rather go somewhere I can relax to have a nice dinner. I know that Fremont is well known for bad restaurants but this place is the worst for me so far. I had some great nights here before but they have taken their hospitality quality to a new low. I understand that owners don't care much as long as the place is making money but this guys are just plane rude. I would avoid this place at all costs if you are trying to have a good relaxing time.
(1)Joanna W.
Went here with a group of 8 people on a Friday night and it took about an hour to get us seated. We didn't have a reservation, so...sounds about right. My friend and I split the beer sampler, which was a good deal for the price (8 5 oz. beers for $8 I think). The food was pretty good (I got the salmon teriyaki with rice) and the ambience was nice for a group hangout (dim, loud but not to the point where you have to yell). The servers were friendly; however it took almost an hour after we were seated for our waitress to take our orders for the entrees. Maybe because the first one who took our drink orders went on a break and someone was covering her?
(4)Betty W.
Since I'm definitely not a fan of chain restaurants, I can't give an unbiased review, but here it goes. For a chain BJ's is ok. The pot roast was very tasty. The sodium content of almost every item on the menu is astounding. If you're watching salt or fat or calories, this is not the place to go. It's big and loud and charmless, IMAO. The portions are huge, which to me is unappetizing. I'd rather pay less and get less. Moreover, I'd rather support the smaller "mom and pop" restaurants around where there is more of a personal touch.
(2)Alvin W.
I've been here on three occasions and now I can compare the service and quality of food. The quality of the food is always fresh and consistent, although due to the slow service, the hot food turns into warm food, or the cold food (aka salad) turns into warm food. Visit #1 - friend and I both ordered a wedge salad and an entrée. My salad came out but her's was no where in sight. So far in sight that her giant veggie baked potato and my chicken cobb sandwich arrived to the table. We had to remind the server about her salad, and waited another few minutes for it. Slightly irritated, she didn't hold it against them because after we placed our order with our server, he went to break and another server took over. The veggie baked potato was pretty good and my chicken cobb sandwich hit the spot. Visit #2 - found an online coupon for $5 off so came here again. Like the first visit, after our server (different from my first visit) took our order, she went on break and another server took over. Service was pretty good. She was attentive and friendly. We did an order of avocado egg rolls, bbq beef sandwich, and I got their soup & salad combo. The avocado egg rolls are darn tasty with that sweet sauce. The bbq beef sandwich was sliced into thin slices so the flavor really came out. The Caesar salad was crisp and fresh, and the Tuscan tomato bisque was a bit oily but flavorful and spicy. Visit #2 was better than visit #1. Visit #3 - came here with the extended family to do an early mother's day. We made reservations for 14 at 6pm. Upon reaching our table, it was only set up for 12. The server was a bit irritated with the hostess and scolded her to check on the table BEFORE seating guests. LOL, I'm thinking this server knows what's going on! So after we get additional seats and get situated, our server takes our drink order, brings the drinks and then tells us she's going on break. WTF, it's it my luck that each time I come here my server takes break and someone else takes over? The service was as good as can be considering our party was a group of 14. I know she had to serve other tables but service was slow this time around. I have a feeling that some of our food sat at the counter before we got it as multiple people ordered the same thing; i.e. two people ordered soup. One was warm, the second one was forgotten and when it came, it was piping hot. Same scenario with hot water for tea, and soft drink refills took about 10 minutes. In all fairness, I can relate to a large party and also serving other tables, the restaurant was crowded. Over all, I'd give this place 3.5 stars but I'll round up. Service does need to improve in order for me to give them a legit 4 star rating.
(4)Julie G.
Went here again last week when family was visiting from out of town. We had 6 people and a baby and did call ahead seating for lunch. We had a brief wait for a table, but not more than 10 minutes. The service was great, the food was good, good time was had by all. Now I'll have to try this place again to see if they can keep up the good work or slide back to mediocre. Our table had a appetizer combo, next time I'll just get the avocado rolls. We learned that the only difference between the lunch/dinner items was the price and not the quantity of food. I had the fish tacos, one fish, one shrimp. Next time just the fish...the shrimp wasn't very good. Hubby ordered the sliders, he was happy with them. Mom and Uncle had the unlimited soup/salad combo and liked the tomato and minestrone soups. Aunt had the Italian chopped salad and loved it. Can't remember what Dad ordered, but no one complained about their food, so I guess he liked whatever it was.
(3)Jamie W.
...Interesting decor, if you have ADD this is the place for you. There are multiple tv's on every wall of this place and and they're all slightly delayed from each other by a second or two so there's distracting flashing screens everywhere. Service was alright. My dad ordered a hefeweizen and it didn't come with a lemon :( and it took her a couple of times before she came back to bring it to us. Food: I saw the pictures for the deep dish pizzas in a couple of places and thought it looked tasty enough, so I ordered a mini original one. I was pretty disappointed with it however. It wasn't a deep dish pizza so much as it was a personal pan pizza with just a REALLY thick bottom crust. And the bottom crust was pretty greasy, not really appetizing. So I had half of the pizza and switched with my dad for half of his burger. He ordered it medium rare....and it was definitely more rare than medium. I swear parts still might have been moving. I had it anyways, and it was alright, nothing really special about it except for it was really thin. Came with the option of potato wedges or thin cut fries, definite plus there, I LOVE thin cut fries :) So we did decide to go for the dessert and got the triple pizookie deal. I still have a bit of a problem with the name "pizookie" it sounds like "pizz" and "dookie" put together. :/ However I'm not one to turn away anything with a scoop of ice cream on top. We got the cookie's and cream, white chocolate mac, and chocolate chunk. They were okay.... nothing really wowed me. They looked and tasted like they were baked by a light bulb a-la easy bake oven. Good to go I guess if you have a large party, wide selection of beer and you can be as loud as you want. Not someplace I would crave.
(2)Dj M.
Alway's a delicious time
(5)Jennifer D.
The pizza here is deep dish, the way I like it, but overpriced for what you get. I like that there is a beer selection-try the red ale. The pizookie is also good.
(3)Lei L.
Nutty Blondy + New York Steak Medium...cesar salad was "ok" i could've made it better...but the steak was perfect!....add a lemon!
(4)Krista B.
I've been here quite a few times since they have opened and have even ordered take out from here, but haven't dined during a busy night until recently. I went on a Friday night around 9pm. They don't take reservations, but they have a call ahead feature where you can call when your 15-20 mins away to put your name on the list. Love that idea!!! Instead of waiting an hr for a table for 2 we only waited 10 mins. The drinks were good- I had A Drink Like That and my friend had a peach sangria. Both were delicious. For appetizers we have the chicken lettuce wraps and for our entrées I had the grilled chicken club with clam chowder and my friend had the jambalaya. Both were good. The food was not disappointing, it was more or less our server. She was very nice, but she was wayyyyy to busy and had too many tables. You basically have to flag her down for everything. Flag her down to take your order, give you your check, etc. Other than that it was a great dinner.
(4)Carol P.
It has only been a week or so since it opened, and I'm willing to give it time to work out the service issues. If that improves, and it almost can't help but do so, then it will get more stars. Friends and I had lunch there on Thursday, and it wasn't bad. In fact, service was pretty good for the most part. We split the avocado eggrolls, which were excellent. My friend had the fettucchine alfredo (I seem to recall) and she said it was quite enjoyable. I ordered fish tacos. We both had wine, and their selection is acceptable, if not outstanding. Then we took family out for dinner tonite. There were 8 of us, including three children. BJ's doesn't accept reservations, but you can call in and they will put your name down. Nonetheless, it can be trying to wait for what they said would be at least an hour. It turns out we only had to wait for 45 minutes total, not too terrible for a brand new restaurant. As it was before, the food is pretty good. It is bar food, sandwiches, pastas, burgers and the like. All three of the young ones had spagetti with marinara sauce from the children's menu and it seemed acceptable. Adults had jambalaya, fish tacos, strip steak with potato, and chopped salad, as well as a Tuscan pasta dish. Jambalaya was pretty good, and so were the fish tacos. The steak was good, etc. Kids had the children's sundaes, and they looked wonderful, even to the adults. We all split the brownie with whipped cream and I think ice cream - yummy, but huge. Even with five adults, it was a bit much. All in all the food is quitte good for what it is. Service, however, really needs a tweak. The servers were all very friendly and apologetic when they brought a chopped salad that was supposed to be with out the meat .. and wasn't. I had to wait quite a while for my first glass of wine - probably 30 minutes all told. In all, it took more than an hour and a half to get through the meal. I think it will get better; it not, they will have a problem. Parking is abysmal,but again, once the parking lot is finished and Mervyn's is gone, that shouldn't be an issue. We will be back, but we're giving it a couple of weeks. It is nice having a big, well designed and attractive restaurant in Newark. I
(3)Christa M.
I've never been truley impressed by this locations service. One time I went and our server was so rude that he dropped off our food, went to another table to talk to these people (I think he knew them personally) and never came back to our table again to see if we needed refills or if the food was alright (which it wasnt). Our pizza was cold, both of us needed refills, we ended up getting so desperate for service we asked the buser to help us!!! That's not their job!! The server knew we were upset because when he dropped off the check he just put it on the table and left. Never said a word like "thank you for coming in" or anything. Another time, we had a server who forgot about our table and never came up to us for 15 minutes! When they got to our table they rushed through our order saying "what do you want to get". I haven't been to BJ's recently since these past two times but I might give it a try in the future. I just would like to see the area clean up a little bit. Put in some stores already instead of a boarded up Mervyn's and a fenced old circuit city.
(3)Uyen V.
This is not the first time I've ever eaten at BJ's. I've actually been here tons of times. But tonight pissed me off enough to actually write a review. Let's start off with the little bit of good the night had to offer. The food is always decent. They forget a couple of things here and there, that's fine, its a busy place. Our waitress/waiter always brings it out later. Usually super friendly staff. We wanted a booth, but they gave us a table so asked if we could wait for the booth and they obliged. We waited FOREVER. The girl at the front desk was too busy texting and looking at her nails to really pay attention. She offered us two separate booths at the bar. Wtf? We are ONE party. Why would we sit at a loud ass bar, at two separate booths. Luckily her coworker sees a booth open up and points it out and directs us to it. That girl deserves 5 stars, but our waitress fucked that up. So on to the best part of the night. Our waitress Jessica. If I could take a picture of her to warn all other patrons I would. Let's be frank, the girl shouldn't work in this industry if she hates her job so much. We sat down, she came over and asked what drinks we would like to start off with, I asked if I could order the appetizers, she ignores me and asks my friend at the end of the table what he'd like to drink. When she gets to me, she asks me, "The great beginnings right?" with so much attitude that I almost said no and got up and left. After that, she brings us out our food. I had a midori sour and my friend took a sip. I can understand you have to card everyone, but you can talk to people like they're actual people. My friend didn't have ID on her so Jessica very rudely said "DON'T SIP THAT ANYMORE." Um okay. Understandable. You're doing your job. But how about you don't need to be so fucking rude. Now for the topping on the sundae. As we were finishing up our meal, she put the check on the table and KEPT checking on it. Uh, if it looks like we're not done, maybe, we aren't fucking done. So we pay cash, bill is about $117, we pay about $121, fitting tip for shitty service in my opinion. I usually tip 10-15% so this was a low one for me, but I was pissed. As we were leaving, she yells at us "Thanks for the 4$ tip, I worked my butt off" Uh, what, the, fuck? I gotta give it to her for making sure she was a bitch the whole night through. Consistency is key right? Tried to leave a complaint, but we were told that the general manager wouldn't be back til Wednesday. I hope he/she likes getting bitched out early in the morning.
(1)Shirley N.
I've been to this and their other locations quite a few times. Each experience was different. This review is for my last visit back in September for a friend's birthday. The wait was a bit long but it makes sense since it was a Friday night. Service is a hit or miss with chain restaurants like BJ's. We we're lucky and got a great server. Moving on to the food, I wanted something light that evening so i choose the maui glazed pork chop with roasted red potatoes, green beans and grilled onion. Super delicious and i didn't feel like crap after. I love that they didn't over-cook their pork. The rest of my friends seem to enjoy their food as well! We also got the beer sampler, not a huge fan of beer but its cool to try the different kinds! Our night ended with their original chocolate chip cookie pizookie! I'm not a fan of dessert after dinner but this is a MUST! I have yet to try their other pizookie's, maybe next time! Things I've tried in the past that i really liked--Chicken pesto flatbread pizza, Avocado eggrolls, mini bruschetta, grilled chicken potato, and their yummy thin fries! BJ's is a great place to have a birthday, enjoy a few drinks and have dinner with friends. Great selection of beer and food!
(4)Kevin W.
I love this place. This place has TVs for all the games. It has a great drink selection, beer, non alcoholi, and mixed. They have hand crafted beverages. All the food was great. I was unimpressed by the pizookies but they were tasty also. Go check this place out. The avacado eggrolls and pizzas are excellent. They have great happy hour specials.
(5)Suki B.
PIZOOKIE! Hands down, one of my favorite desserts!
(4)Angie C.
Another 4 stars thanks to having ANOTHER Saturday night snafu with the call-ahead seating. I called in at 7 pm, expecting a wait. As such, I was not surprised when I was told to arrive at 8 pm. We arrived at 8 and gave the name, mentioned we had call-ahead seating (there were two of us). The hostess handed us a pager and told us that'd be 30 minutes. I told her I did not expect a wait with call-ahead seating. She assured me that the call-ahead list was so long that the wait would still be 30 minutes. I told her that was unacceptable and asked to speak to a manager. As soon as the "M" word escaped my lips, the pager buzzed and we were ushered to our seats. Thankfully, we once again had wonderful service. Our server, Shane laughed and joked with us. At one point, my friend joked about getting brownie points for her birthday - and Shane ordered a birthday brownie as a surprise. He was on top of things and made the experience truly enjoyable. We spoke to the same manager, Brenda, who recognized us and thanked us again for the feedback. She told us how glad she was that we'd come back by, assured us that the front end waiting system is something they're still working on improving. So be forewarned - you may run into minor annoyance with the hosts. But once you get past the gatekeepers, this place is pretty awesome.
(4)Daniel D.
I came here for a friend's birthday dinner.. with a 10pm reservation, you would think service would be attentive.. meh! B -- S -- Plenty of parking, all the stores in this area have closed (RIP Circuit City) -- Right off the freeway and across from Newpark mall -- Restaurant size: about average/same as other locations -- 2nd newest, Concord is the newest location -- NEW glutten-free options :) at all locations Once you've been to BJ's, they're all about the same with the exception of service. That's where they make or break themselves at these chain restaurants. So I don't deduct anything from BJ's given that I actually have had a good experience at all of the locations in the bay area and even in Sacramento. Food was the same, I was glad to have a calzone and a ceasar salad. I also ordered a glutten-free pizookie which is totally awesome! Definitely a great alternative to the normal options. *House Salad (side note): I've always noticed that the house salads are trash which I mentioned to the server. She told me that they make them the night before and that's why they aren't that good. The caesar and other salads, however, are made fresh to order! So if you wonder why the house salads suck like I did, now you know! My biggest gripe with servers is lack of attention and filling up my damn water. I know it's a hard thing to ask for. We had a big party but I'm a thirsty guy and no water means no bueno for me. Otherwise our server was fine. Some of my party complained about her being rude, but I didn't really notice. I would still consider this location very convenient if I lived in the area and if you want to grab a beer and watch a game, this is a perfect spot to go.
(3)Tiffany B.
Wow was it worth the wait.... Tried going in LA... Had to wait over hr so we left. Found they had one near us... The service is on point!!! And the food was Soooo good. So many selections. The drink wasn't bad although they didn't have Ciroc which is why I'm giving them a 4. Will def be going back real soon to try something else. Also loved that there are tv's everywhere!!
(4)Erica S.
Expect a wait here for dinner any day of the week! BJ's has a huge menu which is a plus, good drinks, and a modern interior setting. I tend to come here very often because my boyfriend loves their beer here. However, I recommend skipping the wait and just snagging a table/seats at the bar area if you can. Service is pretty hit or miss.
(3)Edward L.
Typical BJ's establishment. Great for parties, but be prepared to WAIT in long lines during dinner times. Reason for this is that there are very few BJ's up in NorCal. On a saturday 6pm, took about 45 minutes. If you like alcohol, you can always wait at the bar. Don't forget it's a family restaurant, so only 3 shots an hour so you don't puke on a kid. Friendly SERVICE and decent food. Usually get the pizzas here, but honestly their pizza is similar to Pizza Hut. Deep dish pan pizza with lots of oil to make it crispy, which is my favorite type of pizza. Unfortunately it's also x2 the price of The Hut. You should come to BJs if you want to pay for the atmosphere and watch sports on the big screen. Food is typical of normal American family restaurants. Fun TRIVIA, this place is located in a plaza which consists of only a Mervyn's and a BJs. Lots of construction panels just plastered with EAT AT BJs. All the old stores here have closed. I'm guessing they moved across the street to the real plaza.
(3)Paul G.
AWFUL....This is the third time I have tried this franchise. This time, we went to celebrate a birthday. We made reservations for 15 and thought we were good to go. First they had no reservation, The birthday girl of 93 years, had to wait an hour for a salad.....Everyone else had their food. The waitress said, "I only have two hands." We got a hamburger that we did not order, so the waitress took it back, and brought us back the same hamburger that was already cut in half, on a new bun. Our waitress never came back to refill our water glasses, or bus the old cocktail glasses that were building up on our table. The manager did come by and apologize, and offer to remove the hamburger off the bill. Oh, then they brought us plates and silverware for the birthday cake, and the silverware was soiled and dirty, very gross. Gorden Ramsey should visit this place....Do not waste your time at this place
(1)Constance D.
I came here with my boyfriend to meet some friends for dinner and since our friends were going to be a while, we grabbed some seats at the bar. Our bartender was super amazing; very friendly and nice. Once our friends arrived, we were able to score a table, since they seemed to know a host, and were sat right away. Our server though, I forget this name, was not very good at all. He barely came by to see us and left one of our friends water glass empty for 3/4 of the meal. The food was very good, for a crazy busy restaurant. I'd go back if friends would want to go but it's not first on my places to go.
(2)Mary Jane P.
Came here late night after going to San Jose to see cirque du soleil totem. we were seated promptly. We asked the waitress her suggestions and the guys in our group ordered exactly what she suggested. They loved it! It was a half cheeseburger half 5 meat pizza. We also ordered for appetizers hot wings, tuna tar tar and shrimp wraps. All were Delicious!! I ordered the blacked salmon. It was so good I am craving it and cant wait to go back......hmmmmm maybe I can figure out their seasonings used to make the rub.....naw I'll just steal some!! hahaha
(4)Jason T.
Hm. I can drink now. The beer is good. Getting a little older I've learned to not expect service not necessarily advertised. Sit to eat and drink-- A-okay. Food-- Okay. What do you expect from a chain. IT is your cheesecake etc. Beer-- Good. Night-- chill, for the most part. Loud-- Yes. Dark-- Yes. Floor Slippery-- sometimes and I don't know why. Restroom-- Clean, it too is dark-- you might not look as cool as you might think. Overall. Eh. It is Fremont, where else do I go and not spend a journey's time?
(3)Kelly L.
When I had a sleepover at my house, my parents took me and my friend here. It was really fun and pretty nice inside. The food was pretty good. Very similar to what you would find at Elephant Bar or Claim Jumper! Homie:P
(4)Hadrianus C.
This is more of a 3.5 star rating... My recommendations: Piranha ® Pale Ale Nachos ($9.75), Grilled Chicken Pasta ($13.25), and Triple Chocolate Pizookie® Made With Ghirardelli ($6.25). The burgers and pizzas here are all really good, so those are good options if you want to play it safe. Now of course, the burgers aren't going to beat Red Robin's, but they're still good. Be forewarned that the Pizookie® I'm recommending is really really sweet (the ice cream tones down the cookie), but it's still awesome if you're a kid at heart. Speaking of kids, BJ's kid's menu has a pretty good variety. I've only been here twice, and I'd really love to dine here more if it wasn't so pricey. I really like the food here as well as the environment. It's very lively yet calming at the same time (if that even makes sense). Service, though, is mediocre. Last time I was here our server rarely ever came by. Our food was served by someone from the kitchen, so all our server did was take our order, bring us the bill (before we were ready), and disappear. We had to get someone else to get our dinnerware, an additional drink, and take-out boxes.
(4)Melissa H.
I tried calling when I needed to set up a farewell dinner for a friend. I called on a Thursday morning for RSVP Friday for roughly 30 people. I was put on hold, not asked to be, but just put on hold for a manager. The manager came on & when I inquired about the RSVP, he smirked & with attitude said, "wait, you want a table tomorrow night, for 30? Friday? And you're calling me Thursday??" I didn't need to deal with his smart ass remarks, so I responded by telling him we can take our money elsewhere. I could do with out his rude comments!! We ended up going to Jack's Brewing Company in the Hub. It was a MUCH better choice!!
(1)Emily N.
Fantastic food, good quantity for the price, and great quality. Although you may have to wait quite a while to get seated, it is worth the wait. It is fantastic to have a decent restaurant in Newark!
(5)Terri L.
I really don't know why some of my friends always choose to go to BJ's for group dinners because I think they aren't the greatest, other than their Pizookies. We were in a large group, but I didn't think it was okay at all for our server to come sit with us for a bit and tell us how she has been getting crappy sections and haven't been making a lot of money. Are you trying to make us feel sorry for you and get more money out of us for your mediocre service? Well it's not working. Sorry!
(2)D.wight L.
Okay enough of the corporate restaurant bashing. I'll play nice today. Key word: today. So here's a quick congenial update, before I change my mind. This place ain't all that bad. Been back many times and I keep getting more and more surprised on the decency of some of the items. Pork Chops...not bad, NitWit Belgian White Beer...pretty damn good, NY Steak with giant baked potato that could feed a village in a third world country...I hate to admit it, good. So there it is. Come here if you want that proper Steak & a BJ experience! I mean Steak & a BJ's beer experience. Ooopsies.
(4)Tim M.
The burger I ordered and had delivered was fantastic! It was cooked precisely as ordered and was delivered hot and tasty. This was definitely the best burger I've had in the Newark area. I opted for the thin fries instead of crinkled. They were hot, but like fries delivered from anywhere else, they weren't as good as fresh out of the oil. I will certainly be ordering from BJ's again
(4)Natasha S.
ive had very iffy experiences here ... never consistent This time when we went they forgot my nachos and gave us chips and salsa ... umm wheres my CHEESE!! ugh ... and he never realized what he did ... ummm HELLO! sooo we asked another server that we ordered nachos and this is what we got and then she got the manager who came to us and apologized and said that our nachos will be coming out and that will comped as well as the complimentary chips and salsa that we got instead. yeaaaah i filled up on the chips and salsa and maybe took one bite of the nachos i originally ordered. we also ordered the ahi tuna appetizer ... nom nom nom ... yummy! OVERALL: eh ill go back again probably to try the beer sampler since i need to expand my palette for beer haha
(3)Dianne M.
I love BJs. Ever since it opened, Fremont/Newark had some entertainment late night places to go besides milk tea places. They close at midnight. the Food is great, and the drinks are good. I always order the chicken dishes like chicken parmigiana, crusted chicken something, and the deep dish pizzas are pretty good. The mini pizzas are just as good although not enough toppings like the regular size. The only food that I didn't like here at BJs that I've tried was the fish so far. Taste and texture and dry...did not finish my meal. The Strawberry Blast, I think, is really good with a taste of rum...it's similar to the pina colada and I always order this when I want something with alcohol. The wait can be long, up to an hour, if you come on Friday nights or weekends.
(4)Natalie L.
My Favorite restaurant around town with yummy food and drinks. Great restaurant to bring the kids with as well.Always great service when eating there only downfall in takeout service is not as good. Take out always takes longer then they said and 50% of the time my order is either incomplete or just completely wrong so I would advise to only dine in.
(4)Izel P.
I used to really love this restaurant but the service lately has been lacking. Last few times I was here, service was extremely slow. One time, we had a waitress who did not seem to know what she was doing. She didn't check up on us, she forgot our waters, it took forever to get our entrees after we have been eating our appetizers for 30-40 mins! We were so hungry we ate most of the appetizer and barely touched our entrees because we were getting full. It also took forever to get our check. Ridiculous! Also, prices on some menu items have gone up so I've been turned off to this place. I only look forward to coming here because of my love for the pizookie.
(2)Steven H.
You know, it's such a nice idea, and they try so hard....and the cream soda and root beer on tap just plain rock....but it's just not quite all there. I know it's a chain and it follows the brewpub/sports bar model, but they could do so much more. First, hire someone who knows how to train young people to wait tables on a large floor. Keeping the hands full and focusing on the moment is everything. Running back to the kitchen because you forgot a key piece of the meal (the cheese ordered on the sandwich?) or an incorrect entree, that far away to the kitchen means the other entrees are cold when the waiter returns....not excusable. Must focus on the task at hand. The floor is too big. And how do these errors happen so consistently in the first place? We have tried and tried again (the clam chowder is pretty good, and we like the appetizers) but we're always sending something back to be replaced. They need to pull it together, work on quality control and maybe turn down the TVs one notch (not on big game nights, but random nights with football reruns and soccer and all the *different* channels are ALL loud?) and then it might be okay.
(2)Jamie V.
They've got great food, especially desserts. I highly recommend the great white pizza and any pizookies (remember, you can ask to switch up the ice cream flavors). As for their service, I have yet to have any problems with any of the waiters. Looking to grab a drink? They don't have the greatest happy hour specials, but the drinks are okay.
(4)Lynn B.
I wish I would of read these reviews before I went there. The service was really bad. We were sat down pretty fast and our server took our order very quickly. Sounds great so far! Took about 10 or 15 mins to bring our drinks. After that never saw him again. The table next to us who came the same time we did got their appetizers and salads and we were still siting there with our ice waters (They had a different server). My poor son had something floating in his drink so he didn't even have that. Not one time did our server come and check on us. After more than 40 mins I started gettting really mad. I told my son hope our salads come pretty soon so we can eat them before our dinner comes out. A few mins later a guy comes out with 2 plates and comes to our table. He was wearing a chefs hat ( I think he was the cook.) and put our dinners on the table. I told him that we never received our salads yet. The cook said that he would have the manager come and talk to us. Out of no where our server shows up and said that there was some kind of "glitch" and he would go get our salads. When he brought the salads, he messed up on mine. He said he would go get me another one but I told him to forget it. The thing that really makes me mad is I think our dinners were sitting because they were not very hot. This was my first and last time there.......:(
(1)Peaches C.
My girlfriends and I are addicted to the strawberry mojito here. It is aweeeessssooooommmeee! This BJ's seems a lot less crowded than the BJ's at oakridge, still crowded but not as bad. I've been here twice in the last month and can't complain on either the food or service. I know my girlfriends and I will be definitely coming back to our strawberry mojitos :) Oh and the ahi poke is amazing.
(4)Mary J.
My Birthday Lunch Date @ BJ's Friday, 6/3/11 - The Wonderful Company of My Sista LOCATION: Newark, CA...immediately West of Hwy 880, exit off Mowry Ave. The old Mervyn's building hasn't been torn down yet & no one's leased it out so the parking lot is always plenty for the neighbor building...BJ's Brewery & Restaurant! Ambiance here is socially-fun-loud, contemporary yet hip, sporty (large bar area & large flat screens throughout), family friendly, & hosting large parties friendly. Overall spacious making it very handicap, disabled, big-ppl, & senior citizen friendly too ^_^ WORDs OF CAUTION: Seriously, BEWARE OF THEIR SLIPPERY FLOORS! Not sure if it's possible to over-wax a floor or what, but for anyone wearing non-tennis shoes when visiting, walk easy w/ each step. What's crazy is that they (hostesses) KNOW their floors are a bit over-waxed & give warning as you get escorted to your table/booth. CUSTOMER SERVICE: I've been here numerous times throughout a given day & throughout the week, & even tho I give caution to their floors, they definitely serve up great customer service here along w/ great food no matter when you visit. Keep up the awesome work team! EATS: Lord help me when I think I've sampled a lil' bit of everything here, when I visit again & survey their "menu book" I always find something new to try out. On this bday lunch w/ my sista, we enjoyed the below eats: $2.95 side Caesar Salad yelp.com/biz_photos/-iIj… $3.95 Mac & Cheese yelp.com/biz_photos/-iIj… $23.95 large Southwestern Pizza yelp.com/biz_photos/-iIj… I'll always recommend their Caesar Salad, just fresh & good! Sis enjoys their "sophisticated" mac & cheese w/ crumbled bacon on top; so creamy once u get 2-3 scoops in. Their pizza is listed as "deep dish", but it's just thick crust...not the definition as a Chicago Deep Dish Pizza in my eyes. Don't get me wrong tho 'cuz their pizza crust is good & I've yet to sample something I didn't like here. I think my sis & I might have found our fav BJ's pizza tho...their Southwestern Pizza is scrum-didly-umptous! FINAL TAB: Our lunch, plus something to take home for our pops, came to $53.83 yelp.com/biz_photos/-iIj… I'll definitely consider re-visiting BJ's over & over again yelp.com/biz_photos/-iIj… Plus gotta bring my BF, kuya & his fam here one day. PREVIOUS EATS WORTH MENTIONING $7.95 Soup (Chowder) & Salad Combo yelp.com/biz_photos/-iIj… Full Slab BBQ Ribs & Baked Potato yelp.com/biz_photos/-iIj… $13 Jambalaya yelp.com/biz_photos/-iIj… Flat Bread Pesto Chicken Pizza yelp.com/biz_photos/-iIj… $23.95 large Mediterranean Pizza yelp.com/biz_photos/-iIj… (close up yelp.com/biz_photos/-iIj… ) $23.95 large Cheeseburger Pizza yelp.com/biz_photos/-iIj… $23.95 large Supreme Pizza yelp.com/biz_photos/-iIj… Gluten Free Flatbread Personal Pan Pizza yelp.com/biz_photos/-iIj… Turkey Club Sandwich yelp.com/biz_photos/-iIj… $10.25 Angus Post Roast "open" Sandwich yelp.com/biz_photos/-iIj… $5.95 BJ's Baked Beignet yelp.com/biz_photos/-iIj… $8.95 Pizookie "mini" Trio yelp.com/biz_photos/-iIj… Pizookie yelp.com/biz_photos/-iIj… yelp.com/biz_photos/-iIj…
(5)S A.
If you want to indulge - this is the place :) We tried the stuffed mushrooms - yum! Next was Bruschetta - yum again! Also I liked that the portions weren't too big. We had gone for brunch and I had the BJ's Special brunch and my husband had the chicken sandwich. Both were really nice. We tried the salad and berry crumble in our next visit and both were great! It's just that the calorie count really sucks :(
(4)Phoebe T.
Let me start off with I went here on Valentine day but completely forgot to write a review, so it was my 3 friends & I, let me start off with the host we had was a female & she was completely rude. My friends were already there & I came a bit late since I live in SJ & all & when I arrived, instead of asking politely what I would like to drink she was like "What do you want?", I was like "WHAT?!" cause I didn't think I heard her correctly & I was thinking to myself, "oh uh uh, this girl is asking to get laid out or something", but after she heard MY rude "WHAT?!", she ended up asking me in a forcefully nice kind of way of what I would like to drink. Nuh uh. Bish you effed with the wrong girl. Waitress or not; be a little bit more respectful please. If you give respect, you get respect! Anyways, other than that little dispute we ended up getting a different waiter because she was actually about to get off work when I got there (thank goodness), the waiter we got was pretty decent I guess. Okay so food, I ordered the pasta with chicken & brocolli, it was decent. It wasn't as creamy as I hoped it would be. Both my friends got the deep dish pizza; they said it was delicious but the first pizza the manager came out & told us they accidently dropped the pizza when they were about to bring it out so they had to get another one done so we waited for like an extra 15 minutes for his (still charged us FULL price). Overall, I don't think I would go back to this BJ's. As you can see why. I only gave it a 2 star because the service was very... Ahem, excuse me but SHITTY. But the dessert (apple crisp) was delicious as well as the pizza. But yes, no Bj's at this spot for me! I'm sticking to the one in SJ!
(2)R. E.
Service ok- nice people But that's why they get two stars. Loud, had a pizza, pricy and not great, ordered a drink and was told they didn't have the liqueur needed when I said there is no liqueur in the drink the server firmly repeated himself which says to me the bartender was to lazy to try to make a drink a little different- this is the second time here won't be going back did I say it was LOUD?? Left with a headache -
(2)Anita C.
Pluses: Packed after work, but wait wasn't too long for seats. Jambalaya was good and so was the pizza (I think we just go the BJ combo.) Pazuki was alright (a bit sweet for me, but not bad - basically 2 scoops of ice cream on top of a warm chocolate chip cookie). MINUS: Service was bad! Waitress sounded normal and nice, but wasn't even paying attention to us as we were talking to her. Or check in on us and walk away before we asked her something. And she would leave and not come back for a loooong time. Not sure if it's worth coming back here because of this service. Seems like the servers are chatting and mingling in the back, because 4-5 of them would come out of the kitchen at the same time to go to their tables...
(2)Dorothy F.
Training for a marathon is brutal. Not only do I have to run 5-6 times a week but every week I have to complete a long run that ultimately totals 22 miles to ready me for the actual 26.2 mile race. I won't bore you with the agonizing details but I will say this for the sake of all the eye-rollers, naysayers, and people who ask me why I do it: SO I CAN PIG OUT GUILT-FREE. Makes sense now right? My latest day of gluttony was this Saturday after a body numbing 22 mile run in San Francisco. How I managed to crawl into and out of my shower, put both legs into a pair of leggings, then walk the rest of the night after my run is nothing short of a miracle. Given our miraculous feat my running buddies and I decided it was time to treat our bodies to a different kind of punishment. The kind that involves eating enormous amounts of calories, sugar, fat, calories, sugar, and anything fried. BJ's Brew house was just the place we were looking for. Now it's by no means a hole in the wall dive, but they serve up some very satisfying bar fare and comfort food in a surprisingly sleek and modern setting. Our party of 6 started with a medley of appetizers ( in other words more than we shoud have): -onion strings - thin slices of perfectly salted & battered onion -chicken wings- the buffalo sauce was drizzled on top along w/ranch for a less messy but still tasty buffalo-style wing -Santa Fe spring rolls- light but satisfying w/ a great blend of veggies and meat -artichoke dip - creamy, savory and kinda greasy YUM Since we loaded up on appetizers I decided to keep my entree 'light' by ordering a thin crust appetizer-size pizza. I'm partial to thin crusts and a huge fan of basil and this pie had both, along with tomato and sausage so I couldn't really find anything wrong with it. I also snuck a few bites of their parmesan-crusted chicken and mashed potatoes. Good flavor but very rich and filling ( probably why my BF had 1/3 of it leftover). Overall I was very pleased with their food. Their menu isn't breaking new ground but the food is hearty and satisfying. After our many plates were cleared came the inevitable question: "do you guys have room for dessert?" Clearly our server had no idea. Without a moment's hesitation we chose 2 orders of their signature dessert. The PAZOOKIE. And oh my pazookie that stuff was good. Despite the strange name it's a simple combo of cookie and ice-cream. But BJ's has clearly perfected this classic pairing. The cookie was warm, the batter chewy, and the chocolate chunks slightly melted and topped with a generous serving of vanilla ice-cream. The pazookie was clearly the highlight of the night but service was also good and our waiter was upbeat and attentive. Now you clearly don't have to run a marathon to eat at BJ's but it's the only surefire way to enjoy their food and Pazookies, without any guilt.
(4)cindy c.
Yummy appetizers such like the avocado rolls. The dipping sauce that comes with it delicious sweet with a bit of spiciness. Yum! The santa fe rolls are another one of my favorite. The best beginning is what we usually order N it has the above rolls with it, it also comes with mozzarella sticks and spinach and artichoke dip with chip. The drinks are usually on the VERY sweet side, so if you're not Into super sweet cocktails make sure you ask them to reduce the syrup. They have a large variety of beer. And a few selection of wines. They have a pretty large menu and haven't had everything on it, but so far the things I have are very tasty.
(4)Arneb A.
Best restaurant to eat at! Amazing dessert especially the pazookie
(5)Hailey K.
Avocado roll every time! That is a must try, though it is not that unique. It is a good spot to chill with friends and have a relaxing night. All the BJs are huge so it would be hard for those boys and girls make really quick services but I can tell they tried their best. Also, the buffalo chicken pizza was fantastic. The good thing is that they use ranch but not blue cheese! That's what real buffalo style should be. Then Pizookie time. We nailed the order by getting half Chocolate Chip cookie and half Red Velvet Cookie with White Chocolate Chips. The combo was awesome and the Red Velvet cookie better masked the poor quality of the ingredients. After the dessert, we had some wine and beers. I would say the drinks are not that impressive but after all, it is a chain restaurant so it is quite understandable.
(3)Vanessa A.
Love this place! This is my go-to chain restaurant. It's cool and a fun place to be. I haven't found a dish I haven't liked. California burger, chicken fried steak, broccoli cheddar soup, Pizookie!! The list goes on. The wait sucks. This place is always busy (weekday and especially on weekends). However you can always call first and the wait is totally worth it.
(4)Larry M.
Average service and attention to my gluten free needs, but the first steak I ordered was stringy and couldn't be cut with their steak knife. String beans were over cooked, salad was wilted. New steak and string beans much better, yet lacking flavor on a boneless ribeye. Tasted like no seasoning was used in the preparation. Re-fire on steak was relatively quick and without much argument. Service was not bad until my brother ordered a takeout order for his son and we ordered dessert. 20 minutes later after flagging the manager, we got both. Gluten free? Day after results, not good on the gluten free issue. I would question whether celiacs should dine here. Mixed bag here. Had much better experience at the Salinas location.
(2)Norman T.
This review is only for "To Go" orders. Went in person to place the order thinking it would be easier. The person who took the order clearly was in training. It took him 20 minutes to place the order in the computer. The young man kept asking for help and seemed to get nervous since there was a line behind us. I blame the management at BJ's for allowing this situation and being no where in site to help. If you want your employees to succeed what about lending a hand to the new hires and making transactions run smoother. Blame here is on the managers.
(1)Laila A.
So here I am trying to enjoy dinner for the First time at this location and what a waste of time. Service wasn't good at all the server seems to be in la la land. I ordered a chicken sandwich with no bacon and what comes on my sandwich? Bacon! She disappeared and didn't check in so I was sitting there wasting my whole lunch away (and the restaurant wasn't even busy!) she finally comes back I ask to have it taken off the bill because now I'm late and need to leave, she offers a box and bring the bill with no box! I have to hunt her down again for a box to pack my other left overs. Won't be coming back anytime soon!
(1)Will M.
This is their newest restaurant in the area. I am generally not a fan of chains, but I love BJ's concept of good microbrew and tasty food. I've been eating at my local BJs for about 5 years since they opened, so it was an easy choice to check out this Fremont Newark restaurant. First off, the restaurant is as crowded as a free Molly Cyrus concert during weekends. We drove by on Fri. Night at 6 PM and there were lines of people outside. We returned for lunch at 1:30 PM on Saturday and it was immediate seating. I had their Baslamic Chicken, ($12) very flavorful and moist chicken with small side of greens and dressing and seasoned rice in lieu of mashed potatoes. The chicken was a little sweet with a slight tang, and that glaze onion was yummy. I opted for the cooly named Nitwit White Belgian beer ($6) which is Hefeweizen with tiny bit of coriander and citrus. It was a perfect match. My nephew had their Mediterranean Pizza which he eats with topped with ranch dressing. My brother had the chicken lettuce wraps, always a winner esp. at BJ's. Generally, most of the food their I've tried is quite good and there is enough of it. Their pizzas are excellent with a puffy flavorful crust. Their pastas are good, as are sandwhiches. My favorite item, though, it their version of the Chinese Asian sesame salad. They use napa cabbage instead of lettuce, so the flavor and texture are better than lettuce based salads in my opinion. Lastly, I love their award winning bears, all of them. And they are good about telling you what goes with a certain food in case you don't know. Service was friendly and quick this time. I know this place is nuts during prime time on weekends. This new restaurant is clean and very well put togehter, though loud. Fortunately, they built it right next to a recently abandoned Mervyn's. So although this is a high high traffic area, at least parking isn't a problem right now. Of course, if they put something else like another shop in the ex Mervyns, it could be bad parking wise. They keep advertizing their pizzookie. I've had it, it's yummy. But it's a pschological ploy. They know you'll love their food, and for most restaurants, desserts are a huge money maker. So is coffee and beverages. So if you haven't had enough food, maybe you'll go for their yummy dessert, and that is a good choice. There are other desserts here, too. But being a bigger fan of the Flipino dessert called halo halo, an ice and canned milk and ice cream concoction of preserved and canned fruits and beans, I never quite get to their desserts. We headed elsewhere for that, but they have good food period here. The bill was $46 plus tip. Not bad for a very nice time.
(4)cheryl d.
I usually like "bj's" but this one just falls flat. 2 stars go to the pizookie & chili cheese potato wedges. my pizza was way under cooked, the fact that the veggie toppings tasted raw and temp was barely warm. the wait is ridiculous. the staff is slow at times.
(2)CJ H.
Perfect PIZZA, perfect atmosphere, and fine service. ESPECIALLY within the HAPPY HOURS.
(5)Nick D.
I've been to other BJ's in the past and have been to this location three-times for lunch and one-time for appetizers/drinks last Thursday. (Thanks Chris for the great service!) Let's start with what happened last night...I'm not a beer drinker but my friend kept raving about a few of the beers they had, like this Pumpkin Ale whatever it's called? So, I figured what the hell...April 16, 2009 will mark the first day in the 31-years of my life that beer would touch my lips. We both ordered two "Taster Sets," which were four - 5oz glasses (See the pic I uploaded). I picked the one that was preset and she picked a custom set. This was a GREAT way to test if I liked the light - darker stuff. Based on the different beers I tried, I can say that I liked...actually, enjoyed if anything the Pale Blonde. Not too sure if it'll make me a beer drinker but, if I ever had to order one, that's what I'd go for. They have a pretty wide selection of menu choices, probably a little too much that you might have a hard time deciding what to order. Their menu is kinda reminiscent of the Cheesecake Factory's menu, without the advertisement on every other page! We ordered their sampler appetizer (It has a real name, I just forgot the name of it!) but it came with Spinach & Artichoke Dip, Mozzarella Sticks, Santa Fe Spring Rolls and Avocado Egg Rolls. I think it was about $13.95, not too bad. We both got a salad, I absolutely LOVE their Wedge Salad...it has to be the dressing I think! Overall it was a great night. The other couple times I've been here were for lunch. They have some pretty decent lunch specials like a half sandwich with fries and half salad for about $7-$8. I got the California Chicken Club and of course, the Wedge Salad...major yum! They also had a personal pizza and salad for also about the same price, as well as a bunch of other specials. It can get pretty busy there around lunch time so, if you're on a 30 or even a 60, plan on a 90! Gotta leave room for some workplace gossip while they prep the food! haha! But that's where they loose 1-star, not many people have the luxury of an extended lunch hour and they don't seem to realize the sense or urgency of getting out of there at a decent time. The first time we were there, the manager noticed me constantly checking to see what time it was and eventually comped our meal. Don't get any ideas, this was like the 2nd day they were open....and they did improve the 2nd time around! ;) Overall, BJ's is a great place for lunch, dinner, happy hour, watching a game, etc. My only beef is that the plaza where it's located at sucks! The only two entrances to reach the restaurant are like ridden with major, major potholes. :/ But, that's not their fault...we'll blame it on Mervyn's for going out of business! haha!
(4)Rochelle B.
Food good. Beer good. Pizookie good. Service........ SUCKS! So bad, I think I am done with BJ's. If I really have a craving, I will be driving to San Mateo because at least you get treated with respect at that one. The Fremont BJ's is horrible. It all starts with the hostesses. There is too many of them up there, and they always seem to forget about people. It has happened on 3 occasions to me or someone I know that the hostesses started seating other people who came in after us, first. Then being rude about it until they realize they forgot you. And they always say "oh, we called you". Uh, no you didn't idiot. We were sitting right in front of you seeing how long until you notice us sitting here. P.S. Don't order mixed drinks. They will tell you the order a double if you realize there is not a full shot of liquor in the drink.
(1)Bill C.
This place is average on a good day. Their brewed beers were ok. Although you can tell by the taste and finish, they don't use high end ingredients in the beers. They are cheap, mass produced beers that try to pass as Microbrews. I had there Nutty Brewnette (American Brown Ale) and it was just ok. Not a particularly memorable beer. I ended up switching to Boddingtons. The food was again mass produced. I had a Cuban sandwich burger. It was easy to tell the burger portion had been cooked long ago was was simply kept warm. How hard is it to make a burger tough? I swear I had to chew that burger forever. It wasn't all that good. The dinner salads were pretty plain and boring. The salad missed the nice crisp crunch you'd expect from a salad. Will I be back? Naw, there are plenty of places to get average food.
(2)Skyler W.
Happy Hour until 7pm! $1 off beers $2 off all apps and 50% off mini pizzas. This BJ's looks and feels like all of their other restaurants. This restaurant is conveniently located right off of the 880 on Mowry rd. I came here after work on a Thursday night at around 6pm, the place was crowded, but i was able to score a seat at the bar. It was happy hour, so i decided to order some hot wings and a Lagunitas IPA. The wings were magnificent, juicy and slightly crispy . The sauce came on the side, so you are able to control how much heat you really want. The beer was of course ever so delicious. I also ordered the Mini Bruschetta, it was very cheap and really tasty, the pieces of bread were thick, and it tasted similar to their pizza dough. Overall i was very happy with my visit to BJ's, the food was excellent and the service was right there with it, even the other people at the bar were very friendly. Also i was very impressed with their selection of beer, i counted 28 beers on tap!! I will definitely come back here again for some good ol' happy hour eatin and drinkin.
(4)Evelina C.
Came here for dessert for my sisters birthday dinner. We ordered 2 different Pazookis, one that was half red velvet & half cookies & cream and one that was half double chocolate chip & regular chocolate chip. They were absolutely delicious, but it took forever for the second Pazooki to come out.
(4)Rosemarie P.
Every time I go there, the service gets worse and worse. They're lucky the food is so good or I wouldn't ever go back. Damn the service! Love the BBQ Chicken Salad (on romaine lettuce, dressing on the side) - on hit!
(3)Stephanie G.
Went here for a birthday celebration during happy hour. Love that the waiters/waitresses don't bug you when you just want to have a beer/appetizer. Wide variety of foods and beverages. I'm in love with the great white shark pizza, yummy! Tried the chicken wings this last time (just the plain ones) and they were tasty with my beer. I would definitely check this place out if you're looking for late night happy hour (after 10pm in the bar area).
(4)Tiffany C.
I think by now I should be considered a regular here! Ever since I came back from college to the East Bay, I have gone to BJ's a ton just because there are very few places that are open late night on the weekends. Venue is pretty big compared to the other BJ's I've been to. Place seems like a full house Thurs-Sat nights. If you come around 10/11PM there may be a 10-15 minute wait for a party of 2-4 people. Some people may consider the food to be a bit on the expensive side but I think the prices are pretty fair for the portions you get. The food is average in my opinion and I usually order the California Chicken Sandwich with Crispy Thin Fries. BJ's also has a small bites menu. Small bites meaning good for 1.5 persons. There is a wide selection of beers but since I'm a beer hater...I can't elaborate on that part of the drink menu. Drinks are average prices (~$8-9) and are usually above average in strength. I usually get the enlightened drinks to try and make me feel better about consuming my high calorie sandwich/fries. The "Skinny Rita" is okay and is supposed to be the strongest of the enlightened drinks.( I suggest mixing it with a straw before drinking it.) I tried the "Mojito Lite" once and I hated it...I suggest sticking with the regular mojitos. Since I come here so much, I kind of wish they had happy hour. (Unless I'm totally clueless...which is entirely possible...so they may have happy hour??) Considering the food and drinks the place is average. I gave an extra star just because it has been my go to place for late night the past few weeks.
(4)Eddie K.
Came in for lunch and the wait for food is terrible. Took almost 1hr for them to bring out my pizza. Then when the pizza finally came, the pizza was not even cook with raw sausage and meat. Then the manager came by and said sorry and will take the pizza off the bill. Do she even expect me to pay for a uncooked pizza. Totally insane seevice.
(1)Sloane T.
Visited on 7 Aug 2012: Let's see, where do I start. Oh yeah, waiting for about 30 minutes only to find out the beeper they gave me was broken. Okay, fine, I asked if we could get something complimentary as payback? They said free appetizers. Cool. Got menus, waited a bit longer than normal for the waiter to take our order, but finally did. Then we waited. And waited. And waited. And waited. Then they came, soon followed by the soup that I ordered for DINNER. I asked if they could hold on to it for me as we'd just gotten the appetizers. Okay. Appetizers were good. Then we waited for the main course. And waited. And waited. And waited. Finally the dinners came, all of them, that is, except for our daughter's, whose birthday dinner it was. Also, husband's pasta, which he ordered with the red peppers on the side, came with the peppers in the pasta, and then some. He couldn't even eat it, it was so hot (and he's from India!). After about 15 minutes of no dinner for birthday girl, I got our waiter and told him about that as well as the volcano pasta. He was very nice, and took it away (husband didn't want anything else). Finally daughter's dinner came. I complained so much to the waiter that he got the manager, who I must say showed excellent customer service. In fact, the service people are very good, very nice, and courteous. I don't blame them for any of this (except, maybe, the early soup). The manager greatly reduced our bill, and gave a free pizookee combo dish (huge!), on the house. Not sure when I'll be back, though. With all the wait time, we were in that place for more than two-and-a-half hours.
(2)Jeff Y.
This is way overdue I went twice and still haven't wrote a review till now! Going inside in Bj's Restaurant, holy crap it get really full at night, and you really have to go there a little early if not you're either outside freezing your butt off, or stand all night till you're call up (if longer than 30 minute forget about it) unless you're with your family of course. For appetizer I ordered flatbread pizza...both are california club, and grilled chicken pesto. Love the pizza! Main course 1st visit: BBQ Pull Porked Sandwich - very tasty 2nd visit: surprise it another pizza i'm like great, anyway I order the barbeque chicken pizza and the BJ Bacon Cheeseburger(my personal favorite for BJ and MOST RECOMMENDED!!!!!!!) No Dessert because I be full eating deep dish pizza FAIL! Food overall is good, but the price doesn't go down which suck, so you might have to bring a little bit of cash with you in case, I'll come back again if it with a family, or with group of friend!
(4)Jeremy B.
Valentines Day was a great here. My lady and I got free pizza and drinks !
(4)Vampire J.
What a great experience! Great food and service! OMG so full after... They make root beer that is extremely yummy, i have been here twice now the wait is worth it! The food is sooooo good here. You must save room for a pizzookie it's a signature dessert that also benefits children with cystic fibrosis.
(5)Diana P.
This is pretty much the default spot for my friends and I when we want to have a dinner to catch up.. good drinks, good food, not too far of a drive, and not that long of a wait. Been here maybe 4-5 times since it opened & the staff is pretty friendly. One time I had ordered the ahi poke appetizer, and requested extra avocado since there was only like 5 cubes of avocado with my ahi. The waitress was sweet to get it for me not charge since she saw there wasn't that much on plate. She was very attentive to our party and we never had to flag her down when we needed anything. Love love love the berry burst cider, can't get enough of that!
(4)Jan P.
Pizookie gets a five. (white choc macadamia nut). Friends were talking up this dish but thought how good can a cookie dessert in a chain restaurant be? I'm not sure I even wanted to know how right they were. Now the rest of my life is just time in between pizookies. UPDATE- 5 days later. Just realized the origins of the term pizookie is pizza + cookie. Oh!
(4)Ronaldo R.
Rude service. I was standing at the bar waiting to get a drink. Area was congested and servers had trouble getting through, one of the servers pushed me out the way without saying excuse me or even saying sorry. Service sucks
(2)Susan N.
You know how it is, chain restaurant...blandish food. But sometimes you're hungry, and it comes out piping hot and next thing you know, the greasy food is gone! Their pumpkin ale is pretty good though! Surprising for a chain brewery.
(3)L T.
This place reminds me of the Cheesecake Factory minus one important thing - Customer Service. Don't get me wrong, I am a fan of BJ's in San Diego and Reno, but had not given this Brewhouse a try until the other night. Walked in and was almost awed, it was definitely a hot spot with large screen TVs, a noisy bar and plenty of people waiting to be seated. Curiously, there were open tables when I browsed the floor, and now I know why. Reservations? Sure, 10 people or more and 80% of your party must be present before being seated. I get that. But no reservation and you are still required to have 80% of your party there before seating. Wait a minute? If you have kids, this is a real stressor. Especially if you know that people will be trickling in after work and not necessarily show up all at once. Shame on me? If only I had known. While waiting we look over the extensive menu, a definite plus as far as selection goes. Even gluten free options for the growing number of people with allergies. Had to try the gluten free beer and was not disappointed. Not hoppy so if you are an IPA fan, this is not your beer, but for those that like the smoother sweeter beers, this one is tasty enough to get you through the night. Spent enough time reading the multi-page menu and still not at the 80% mark. Fine, kids are restless, but don't hassle us about not having everyone there. It's your policy and when you say, "Hey, let's all meet up at BJ's!" it's not like you will get everyone there at the same time. Making the story short, the manager stepped in and seated us with only 70% present. Food is tasty enough and the selection of brew is impressive; Arrogant Bastard Ale anyone? Kids are now happier with fries, mac-n-chess [which is bigger than the gourmet adult version], chicken fingers and burgers; the adults are now happier with some drinks in their systems. One thing to ponder: Potatoes bigger than a four year old's head! Not natural. But unfortunately, we had to ask for our server for things more than a few times. For the price and the included gratuity, we expected a bit more, but someone mentioned that is just the sign of the times. Seriously? Since when did good customer service change its definition based on generational values? The food was good, beer is better than most, atmosphere is lively, pricing is on the higher side . . . but sadly the deal breaker is the customer service and the way they treated us from the beginning. Not sure we will be going back any time soon. Even if by the end of the night everyone did show up - 100% thank you!
(2)Esther A.
Service can use some serious coaching. Was it the manager AND the assistant manager's evening off the night we came? I'm glad I called in to find out the wait time prior to coming in b/c they allow you to be put on their waiting list over the phone which was great b/c the wait was RIDICULOUS. Food isn't the greatest but it seems the Fremont/Newark area loves restaurants like BJ's.
(2)Emily L.
The food was good as usual. The new smaller brewhouse burgers and mini pizza were a nice change from the giant portions I usually see. Perfect for lunch. We were seated quickly, but service was super slow once we sat down.
(4)Samantha S.
I've come here a couple of times very recently and I can say the second trip did not redeem the first trip. This rating is all based on the food, not the service. The first time I came here with a small group of friends for drinks. We ended up ordering the best beginning appetizer sampler. The four dishes that made up this sampler all sounded delicious. It came with avocado egg rolls, sante fe spring rolls, spinach dip, mozzarella sticks, and a small selection of dipping sauces. I've had better avocado egg rolls at other BJ's locations, so it's safe to say I was very disappointed. And as far as the sante fe spring rolls go, I'm speechless. They looked like they were old and had been sitting out some where for far to long. The mozzarella sticks and spinach dip were nothing special either. The drink I got was the jerry burst, which I enjoyed. It was a berry cider mixed with some type of beer. The second time I went with a larger group of people. It was very difficult to decide what to get to eat so I ended up getting the mozzarella tomato salad while i made my final decision. The tomatoes had absolutely NO flavor and the balsamic dressing that came with it was completely hard on the plate. It looked very pretty, but the overall taste was pretty disgusting. Even if the balsamic dressing wasn't cemented into the plate it still had an off flavor. I ended up getting the ahi tuna appetizer for dinner because it looked and sounded amazing. To bad it wasn't. I think they might have forgotten to add the sauce that came with it because it was straight flavorless chunks of tuna. I normally love coming to BJ's, but I think I may have to take a brief break before returning soon. The service though both times was amazing!
(2)Daniel D.
Came here for a late dinner and had an interesting experience. My expectations when it comes to dining are held at a higher level when it comes to BJ's. We were seated fairly quickly, helped out right away, and everything was going smoothly. One thing about his location that caused it to earn two stars was the fact that everything takes forever. After ordering and waiting 45 minutes for our food we were then approached by the waiter who let us know that both orders were messed up (baked potato was cooked wrong and my cajun pasta was taken to the wrong table). Cool, as long as they were being transparent and honest. Still sucked having this mix up though. We finally got our food after waiting about an hour and 15 minutes. I had become very impatient. Food was good, still prefer The Cheesecake Factory's cajun pasta over BJ's but still good. The waiter was cool though and she went out of her way to "talk to her manager" to get us a discount on our bill for the long wait. Awesome! Not so much, after waiting for our bill for another 15-20 minutes, we were told that we were going to get 50% off the baked potato, the pepsi, and the Shrimp Cajun Pasta. That's not what the bill reflected though! We got half off the baked potato and pepsi (the two cheapest items on the bill) and only $0.85 off of the pasta lol I didn't even bother trying to have them correct it, I just wanted to leave as soon as possible. I definitely should have said something but why should I? If they are trying to make my dining experience better than what it was then those things should have been doubled checked. Meh. I've experienced better.
(2)Andrew M.
Came here with a bunch of friends to wish me a fun going away. I've been to BJ's before in Foster City and I remembered it being pretty good. This one, well unfortunately I can't say the same. Being a bunch of 21 year olds, we wanted some alcohol and the girl who was serving us, who was very sweet, didn't know anything about the drinks. She wasn't 21 and they didn't teach her what to look for but its okay, still got what we wanted. Their beer is pretty good, a little too skunky for me but I'm always down to try something new. The food was mediocre. I order the Pot Roast sandwich. It was messy, the pot roast was over cooked and the mash potatoes were very mushy. Their pizza was probably the best thing and that was just okay as well. Sorry BJ's, won't be back.
(2)Cynthia L.
I enjoy the food here but the wait is always so long. It doesn't matter when you go (time of day, day of the week). They are always crowded. I went with my 1 year old daughter and my cousin. They sat us in the back room. The table that was available was not the best table. It was so close to the surrounding tables. People kept bumping into my daughter's high chair. One waiter bumped her 3 times. Customers bumped her twice. I moved her, but the place was so crowded and people were running around all over the place that it didn't matter where her high chair was placed. The safest place for my daughter was in my arms or on top of our table. I like the food, but don't like the environment or the fact that people (staff and patrons alike) do not pay any mind to little ones. I'd say it's not kid friendly. Our waitress forgot my daughter's juice, I had to ask her three times for her juice. As far as food goes, the Avocado Wrap was really good and filling. The Santa Fe salad was good.
(1)Craig F.
Came here for happy hour and sat at the bar. Bar was packed as expected and was able to find the last remaining spot at the end of the bar. I ordered a Piranha pale ale $3.75 (Beers $1 off during happy hour 3-7pm and 10pm till close) and the BJ's Favorite mini deep dish (combo pizza $5 - half off during happy hour reg $10) The pale ale was ok, I'll stick to Sierra Nevada. The pizza was good esp. for $5, I would not pay the $10 for the pizza when it's not happy hour. With 10 min to go of happy hour, I decided to try their Hefeweizen. I will def. not be having this one again. I'll stick to my Pyramid Hef or Blue Moon. Way too sweet. Didn't like this one at all. Final damage was $13.72 for 2 happy hour beers and a mini pizza I'm doubtful that I'll come here very often in the future, but if I do, I'll skip the house brewed beers and recommend you do the same.
(2)Randy T.
Worst service I have ever had. After taking 10 minutes to get drinks after we were seated, our server told us he was going on break and another server would be taking care of us. We sat for twenty five minutes without even a look from our new "server". Even after speaking with management it didn't improve. My wife and I got our drinks refilled once, we had to ask for my son's and my daughter never got a refill. This was the first time I've not left a tip. HORRIBLE STAFF!!!!
(1)Marisol M.
The wait here to get a table is always long in addition to waiting for your food is another long process. I wouldn't recommend coming here unless you have plenty of time to kill.
(2)Kim V.
UPDATE. Came here a few days ago on a lunch date with 5 other friends. What happened to the cute waiter who serviced my birthday dinner here?! Our waiter was cool. He constantly came back to check on us. My friends walked in and said the placed smelled like WOOD POLISH, lol. I couldn't smell it. But apparently everyone else could. Took us about 15 minute to order, and by the time we were ready, our waiters shift was over, and he came to our table to let us know, and showed us our new waitress. We ordered our food, and she didn't even bring them out. A Manager ended up bringing us our food. She took forever to bring us our check. We spent more time waiting for our check and to process our cards, then we spent eating our food. And when we asked her to bring to-go boxes, she attempted to pack them for us (I'm picky with my food), so I reached for one of the boxes on the table to pack my own leftovers, and she reached over and snatched it back out of my hand and said she got it, and I said no, it's okay, i'll pack my own. Talk about rude service. 1 star for the manager and his AWESOME friendliness, and 1 star for the delish Cheddar Broccoli Sourdough Bowl Soup.
(2)Jessica H.
I really like this place. The food is good, love the chicken wings. I got the deep dish pizza, it was probably one of the best pizzas! I really love the Pizookie as well, got the double chocolate chip with vanilla ice cream. I have to say, pretty good combo, but I would try something else next time. Okay...this place got a 4 star since the service was "too good". The guy kept on bothering us, I felt he was like listening to my conversation with my friend too! I think the waiter is a bit bothersome.
(4)Ashley P.
The Parmesan Crusted Chicken is my fav! What's even better is that I have leftovers the next day!
(4)Mike D.
Recent i decided to give this place another chance and I called in advance to reserve a table for a party of 8. We were all there 5 minutes early and they said that they did not have the reservation and they expected us to wait 45 minutes? This really upsets me as the food has always been really good but the service here is terrible. I took the group to Elephant Bar and was seated right away. I am so over this place.
(1)Ken J.
I am moving this to 4 stars because of their menu, and their beer. Gluten free Pizza is the favorite of my friend. I did NOT like thei r avocado egg roll... wierd flavor didn't work for me. Didn't particularly like their lettuce cups wither... but there is so much to explore and they have a nice bar. I would encourage others to go.
(4)Tran N.
The beer here is good, but I wish the food is more consistent. I always order the balsamic glazed chicken, but once in a while the chicken is over cooked and really dry. I don't think the wait is too bad here, the estimate that the hostess gives is actually pretty good. Once in a while a server will give out some free pizza to people who are waiting.
(3)Big S.
Recently I visited the restaurant in Newark and wished I had not gone. The food is good and the beer is fantastic. The problem is the service and the management. It was not packed in anyway and you can see they had so many people on the payroll doing anything but servicing the few people that were paying customers. It got so bad the security guard in the parking lot started ushering people to the tables while the hostesses were chatting away. Any special request was meeting with rude looks and I was really wishing I had not been there. It will be the last time I ever set foot in a BJ restaurant again. I don't expect people to do anything but service the customer and I guess that is asking too much.
(1)Dean Z.
Let me start of by telling you that I cant remember one good experience that I have had here. The service is HORRIBLE! The only thing that keeps me coming back are the large assortments of sports on their many tvs. Think twice before coming here
(1)L V.
If you were ask me how I would rate this place a year and a half ago, I would have given it a very low rating. Although I hesitated to go back here, I just wanted something close to home and the Pizookie's never let me down so I decided to give BJ's at this location another chance. We came here tonight and it was very crowded. We were told it would be a 35 to 45 minute wait. We waited and to our surprise we were called to be seated in 20 minutes. The manager was the one who seated us and he was very pleasant. It's nice to feel noticed and that is how his friendliness made us feel. Our waiter this evening was Anthony. Great server, friendly, courteous, and very attentive to our needs. Always smiling and very easy to talk to which is a plus. Good vibes, happy staff. It just makes us want to come back. We are thankful that we were able to have our avocado rolls since the last time we were here (over a year ago) they ran out and I was not happy. And thankful that our order came out exactly as ordered and in good time. Delicious too! Things have definitely improved since my last visit here. Thank you Mr. Manager and Anthony. Because of your great service tonight we will be back. Would I recommend this place to my family and friends? Absolutely.
(5)Mar A.
This place is always crowded--- which means people are coming for a reason, right? I've been here a few times and have never had bad service. The servers are always helpful and friendly, and the bar staff makes very strong drinks. I love their beer here! Their micro brews are delicious (I can't leave unless I have a Jeremiah Red and a Harvest Hef). But this place also has a ton of other non-BJs beers on tap and a lot of others in bottles. They have a full bar, enough TVs and sports to keep everyone satisfied, and waiting space for when it gets super crowded and you have to wait for a table. Bathrooms are always clean, which is a plus for a place that is always crowded. Order the pot roast sandwich. You'll thank me later. And they have a pizza for everyone! I tried the mac n cheese last night and it was the perfect serving size for a small bite. Get it. It's delicious!
(5)Ariel L.
Booze and the pazzooki thats all you need to get. The wait staff is always awesome with a fun enviroment.
(3)Kenny L.
I like the sampler sets here, $9.95 can get you over two pints of beer. Problem is, their beers (save for the stout) taste like it's watered down. Subtle flavors and hoppiness is one thing, but watered down is something different and unforgivable. Brewpubs should have better beer than this. I am surprised that somebody has finally made a microbrew that tastes like a macrobrew. The Red, Brown Ale and Porter could have been excellent (nice malts) if the beers weren't watered down. Pizza was in a deep-dish style was was pretty good. Not because it was good deep dish, but the flavor combinations were adventurous and well put together. Service was so-so at best. This place has so much potential, but I don't think they will ever fulfill it.
(2)Chelsea O.
The food and drinks were good, but the service was horrendous. My group came here for a little surprise dinner for our friend's birthday & engagement. I had called the day before and made reservations with a manager. To my surprise, when we got to the restaurant they did not have my reservation. I was visibly upset and a little frantic as I was concerned that we wouldn't be able to pull off the surprise, but the hostesses didn't give me any information on when a table would be ready for me... they just gave me the little light up thing and told me it would light up when the table was ready. My friends and I went to the bar and sat there for 20 minutes and our table was still not ready. I went back to the hostess stand and explained the situation that this is a surprise party and the guest of honor will be arriving in 8 minutes. I asked for the manager, and they told me that they already talked to the manager and he said I didn't have a reservation. Their whole attitude was very nonchalant. It was obvious that they did not care about our situation that we were in because of their incompetence. Eventually we did get a table in the nick of time (thankfully the guest of honor was running late). Once we were sat we didn't see our waitress, Courtney, for a while. We were sitting their with empty glasses for a good 20 minutes before we could even find her to get another. I can say that she was probably one of the worst servers that we have ever had. She was absent the whole time, rarely checked up on us, NEVER refilled our waters, and was completely rude whenever she was at the table. The only time she was quick to get to the table was when she came to get our money and the gratuity that she absolutely did not deserve. The management at this restaurant is terrible. Brenda, the manger i spoke with when i made my reservation is obviously incompetent. There is another woman manager (blond) who was on duty when i was there was either completely aloof of the situation, or lacked the managerial skills to do anything about it. There was a male manager on as well, he was better than the other two... but could definitely use some customer service training. All in all, I would never recommend this restaurant to anyone. BJ's has great food and drinks, but this specific location has terrible service and worse management. Good side: The brunette bartender was very kind and attentive and made fantastic drinks. Thank you for that.
(1)Shannon L.
Originally we made a reservation for 12, but only 6 of our party showed up. So I'm surprised we still got such good treatment. 2 stars for that! And even with only 6 people, we still had 2 servers! I hate how inconsistent chains can be with their food. Maybe it's because my standards for eating were much lower in college, but I remember the BJ's in Tustin being so wonderful to go to! I always loved eating the avocado egg rolls, deep dish pizzas, and pizookies. Today I split a medium size BBQ Chicken pizza with my friend and it was $20! Outrageous. There are 6 hefty-sized slices but the pizza came out lukewarm and kind of bland. It ALMOST tasted microwaved....oh BJ's please tell me you do not microwave!! That will put you on the same playing field as TGIF/Chevy's/Olive Garden. I also tried the Oreo Pizookie with French Vanilla ice cream. What makes this "Oreo" is that the whip cream is cookies 'n cream flavored. The chocolate cookie was undercooked so it was also lukewarm and gooey, in a bad way. I personally feel that Vanilla BEAN ice cream would've gone better... the French Vanilla threw it off a little. This place is your typical BJ's--big restaurant, sports bar with big screens, lots of traffic. Service was surprisingly good and the food came out fast. I would definitely recommend this for big groups but to be honest, if you're a chain restaurant and not good at the opening, I don't know how good you'll be from then on!
(2)Mary T.
I like this BJ's location the best. They are on point with their stuff and the food is great. The chicken wings are the right size, not skimped on like the BJ's in Foster City. Get their chicken wings with sauce on the side and their wedge cut fries as an appetizer to share. Delish! Hubby likes this location cause they have all beers on tap from all over the place. Guys, what can you say? So, if you are looking for a certain beer, you may be able to find it here.
(4)Omar G.
BJ's doesn't seem to need a review since it seems everyone has been here! Still, I need to procrastinate so here goes: The food here is always high quality, be it the pizzas, burgers or that awesome runs Poke appetizer. The staff is usually pretty friendly & helpful. The beer, well the beer is ok. I have never been a huge fan of their house beers, but I love the fact that the serve some great guest brews. You'll often find Anderson Valley, Speakeasy, Drake's and other local brews. Also, for the homebrewers, they offer a 10% discount with your AHA card! Almost forgot about the Pizzookie.. can't do that! A freshly baked cookie with ice cream on top... rocks!
(4)Max M.
Four of us met here for lunch on Friday at 11:30. The place was at 10 percent capacity. We did not want a booth. Our table was in unserviceable zone. I asked a wait staff to find our waiter. No one showed up. So I went to the front and requested a waiter. The fellow was warm and friendly, he took our order, but switch us to someone else right after our drinks arrived. Food was good, tasty and inexpensive. We had unlimited time for lunch but if we did not, the initial confusion on behalf of wait staff would have hampered our plans. I still give them 3 star for the food and service. Will go back for food.
(3)Curtis C.
With Mervyn's having shuttered their doors long ago, BJ's sits alone across from the Newpark Mall, a dessert oasis (more on that to come) in a literally deserted strip mall. Location aside, the parking lot is always full and the restaurant bustling, leaving BJ's Brewhouse and my post happy hour waistline as two things that are definitely not suffering from recession. Speaking of dollars and scents, the smell of deep dish pizza and sinfully delicious pizookie wafting through the air as you step through the door will get your taste buds firing on all cylinders without doing too much damage to your pocketbook. The key to a successful BJ's run is to go during happy hour, or to catch their weekday lunchtime specials, that way you have free reign on all their best menu items at cut-rate prices. Some of my favs on the menu include the sliders (pulled pork or angus beef, both are delicious) with fries, most of the pizzas, spinach artichoke dip w/ tortilla chips, and the egg rolls. Of course no visit to BJ's is complete without ordering a pizookie. A word of warning to anyone who finds themselves sharing one of these bad boys with me, try to take any of the crispy cookie edge and I will parry carte the hell out of your spoon. I didn't take 4 weeks of fencing class at the Brea Community Center for nothing. Well actually I took it because it seemed random, and I'm random, but that's neither here nor there. Aside from the food, BJ's also serves their own line of decent brews. I've been known to imbibe my fair share of the Jeremiah Red and Piranha Pale Ale during many a happy hour. The combination of tasty bar food, good beer, and a gigantic wall of TVs playing every sporting event imaginable, makes BJ's a pretty righteous spot to catch a ball game. Hits: Happy hour specials, lunch specials, ginormous TV wall Misses: Crowds, somewhat limited bar seating at this location Words of wisdom: Arrive early if you want to snag a table in the bar, lunch specials are weekdays only, check out the late night happy hour if you missed the early one
(4)Cindy C.
I am so mad at BJ's! This was my favorite location up until i came here one night and the waitress was horrible...so rude! We sat down at 11ish. our waitress came to us late and then started rushing us. She DIDNT bring water til after we order then told us we had to pay the bill before we got our food. We couldnt even eat peacefully without her rushing us telling us we have 15 min then 10 min then 5 like damn! If the host wouldve told us earlier then maybe we wouldnt have stayed ! Or would have sat at the bar! Thanks to this incident, Im officially not coming to this location anymore!
(1)Lorrie M.
I always have a great experience at BJ's so I really can't say too many bad things about this place except that it seems to be the common theme at all BJ's when they get busy, the service just DROPS. This is sad because honestly they get busy a lot and it would be nice if they had apt waiters that knew what to do. Other than that I have to say the food here for a chain restaurant is FANTASTIC. I always get their delicious chili cheese fries or sliders, and their jambalaya is one of a kind. Finally, as I'm sure everyone knows ... PIZOOKIE ... white chocolate macadamian nut HEAVEN ... *do not disturb... I am eatingz*
(4)Richard G.
One of my clients suggested a late dinner and wanted to try out the new BJ's in Newark. Maybe because it was a Tuesday, we did not encounter any of the wait times that my fellow yelpers encountered. I think they may be a victim of their popularity in the local area. The place was very full for a Tuesday night. We were seated right a way and our drinks arrived promptly with our salad and soup. I found my salad to be very fresh and crispy and just the right amount of dressing. Our server announced that she was taking a short break and announced who would be covering for her. I was very impressed as I do not recall anyone doing this before. Her replacement server made sure we got our entrees of roasted chicken and I ordered the Salmon which was cooked to perfection and served with wonderful vegetables and rice, a good selection. They really did a wonderful job of keeping our glasses full and we were too stuffed to order any dessert. So there you have it, great service, upscale ambiance, and fantastic food. Too bad I was driving as I would like to have sampled their home made brews. The home brewed Root Beer was a wonderful addition to my meal and my client really enjoyed the Strawberry Lemonade. They have many High Definition TVs to keep up on the Sports scene.
(4)Laura H.
I go to BJ's at least once a week. The staff is friendly and efficient; the place is well managed; and the food is quite a good value - you get a good amount of food of good quality at a decent price. The only drawback to BJ's is how noisy it is - but that's to be expected in a sports bar. My favorite dishes are the Jambalaya, the gourmet mac & cheese (deliciously spiced up with chipotle), the wedge salad, and, of course, the pizzas. And they also have some excellent desserts - the pazookies are delicious and so are the beignets. So save room!
(4)Christine C.
one of the few places like this in Fremont, i like that they have late night happy hour especially since there isn't much to do after 10pm. been here twice before and went last night for a friend's bday. they give you a mini pizooki on your bday! the happy hour isn't completely amazing unless you get their pizza - half off! their strawberry splash is yummy since you can barely taste the alcohol & they do have my favorite belgium beer lindemans framboise. good place to be loud and socialize. i'd still choose yardhouse over BJs tho.
(4)Tiffany N.
3 stars is right...It's BJs! What more do you want?!
(3)Greg H.
This place is always great to eat with friends and or family. I come here often and every time I'm greeted by friendly hostesses and get served by chill waitresses. I firmly believe that every meal should be completed with either their root beer or cream soda. But i mean, that's just my opinion. this place is awesome, hands down
(4)Leslie P.
There's not many restaurant&bars in the area. they are mostly in fremont or in union landing in UC. So this one is pretty popular. The food is a-okay. like i said for another review, pizookies are O.R (=overrated). this is the only BJs that i've had HH at, and it's relatively a good deal. deals on food & drinks.
(3)Ada S.
Am I the only one who notice the difference in their pizzas? I don't know what happened but the quality of their pizzas went down the drain. I remembered about 2-3 years ago that their pizzas are cheesier with a lot more toppings. The first time I noticed the difference was about 2 years ago. I really thought they forgot to add pizza sauce and cheese because it was that dry! It was replaced by the same tasting pizza so I thought the cook was probably different that night. I finally gave it another try last Friday only to be once again disappointed. I had to ask for a pizza sauce on the side but that didn't help. I'm not sure if this is the only location that serves the dry pizza but my best friend who also loved BJ's pizza at one point noticed the same thing from the Socal area where she lives. Their thai shrimp lettuce wrap was also not as good as I remembered it. Our server was very friendly and energetic but his breath was really bad. Oh, they tried twice to serve us pizzas that wasn't ours. The first attempt was a female server who at least asked if the pizzas she was holding was our order and clearly it was not because I didn't see greens which should have been the bell peppers so I told her it was not our order. Five minutes later, a male came with the same looking pizza but this time this server did not ask if it was our order. He just automatically tried to place the pizza on our table until I stopped him and said that was not our pizza because I don't see any veggies on it. Lame! 3/4 star for the pazookie and 1/4 star for the calamari.
(1)Chris C.
I had a group of 25 here a few days ago. Any group larger than 19 has to be a 'banquet', which I setup a month in advance. The banquet menu has different combinations of things, usually the entree is all you can eat with complimentary soda. I went for the four pizza and added individual pizookies. You get 2 hours for your session, so if you start at 6pm, you would end at 8pm. I had Great White, BJ's favorite, Sweet Pig and another one which I forget as well as the class pizookie. Overall things were fine, the staff was friendly, and we got through round and a half of pizza. They didn't really give me a full-second round of pizzas though, I only remember 2 or 3 of the four getting replaced (maybe they weren't totally empty when they did the swap). Not a big deal, but I went for seconds only to find that there wasn't another Great White. I could have said something, but none of my guests were complaining so I let it slide. Overall, it was a great dinner for my friends, but it would have been difficult had I not set it up in advance.
(4)Nancy J.
Great service... Jason is the best. Food good, but my husbands baked potato was luke warm and had a brownish tint like it had been in a warmer all day, this cost them a star. Came here tonight because my daughters went to school with Grace Kim... RIP Grace, it is not fair what happened to you in Oakland.
(4)Roselyn A.
I love food here, every time I go here they treat me excellent! Waiters are responsive
(5)Donna L.
I'm a regular here so this review is long overdue! BJ's Restaurant & Brewhouse is one of the best restaurants I ever ate at! This restaurant is usually packed but you can call ahead to be put on the wait list. And if you drop in on a busy day/night, general wait time averages from 30-40 min wait or longer. On several occasions, I had to wait 30-40 minutes for a table but it was so worth it! Some of the dishes I had tried and would recommend is the Cajun Pasta, Chicken Alfredo, Baked Potato, Pizza, Turkey Club Sandwich and the desserts of course! So tasty and delicious! The portions for these meals are much larger. As for the price for the meals, you can get tasty meals between $8 - $15, very affordable considering the large portions! Customer service may be a bit slow because this restaurant is so popular and packed but the server is generally kind and try to do their best to accommodate you! If you haven't tried the food here, you're missing out! BJ's Restaurant & Brewhouse is perfect for both small and large groups, the food is delicious and comes in large portions and is extremely affordable! * * * * * FIVE STARS * * * * *
(5)Mitty C.
Pizookies are amazing! The happy hour appetizers are decently priced as well, though the alcohol prices really aren't marked down much but given the Newark/Fremont area, there aren't that many options for late night drinking anyway so I'm going to let that slide. The food is usually pretty decent, although I have been there on some occasions when the food could have used more attention by the chef. There seems to be an inconsistent dinner rush that isn't wholly dependent on the day of the week at all. Just keep in mind if you're going with a large party, to arrive earlier if possible cause you'll probably be waiting. $4 mini pizzas during happy hours are delicious.
(4)noah a.
In general BJ's isn't bad for a chain but this location somehow manages to screw up chain-wide recipes. They always skimp on pizza topping, don't give enough side dish, "forget" to bring out parts of your order etc. I sear they need to go through an audit by the chain and see how poorly they compare to other BJs. If you have a choice the new one out by Dublin/Pleasanton is MUCH better.
(2)David F.
Service is hit or miss here after being seated in a not so crowded bar area our waitress was assigned our table and another table all the way across the building. We waited 15 minutes to be served not a good experience. In the past we have had hit or miss experiences here but it is close to home and the good out weighs the bad experiences I guess. Plus nobody can touch the Oreo Pazookie!
(3)Ricardo R.
Usually try pasta. Opted for the salmon, best choice EVER!! Friendly and quick service.
(4)Cliff X.
Keyword - Brewhouse. First timers should try the beer sampler. they have 12% BEER! my all time fav is Jeremiah Red. RootBeer is also pretty Rad. Pizza - I recommend Mediterranean. Server - I recommend you sit at the bar. You'll be sitting there for a good 30 minutes longer for your dinner if you got waited on at the tables. Slow OR Busy. I think Bj's trains their servers to take that extra 30mins longer. Overall - Nice place, nice people, nice food, nice BEER, SLOW service (except bar) OH! and they have Rooster Sauce.
(4)Tiffany K.
Wow, a BJ's in Fremont, well Newark technically? I feel like im in Cupertino! This particular location is around the same size as the one in South San Jose. Upon entering the restaurant, the first thing I noticed was the rotating glass doors. I thought this was really really odd for a restaurant like BJ's. It doesn't fit with the environment whatsoever, and it just caused unnecessary traffic and issues when the 15 year olds were running in circles and holding the doors so their friends couldn't get through. The service really wasn't that great here... While waiting for a table, my girlfriend and I decided to go to the bar. It took forever to get someone's attention since it was packed - and one of the bartenders just stood there staring off into space, totally not realizing that we were trying to get a drink. One of the bartenders who was actually busy, had to ask her to help us. Our waiter was fine in the beginning, and just totally disregarded us towards the end. After clearly finishing our food, since I left my plate at the end of the table, our waiter just kept walking right past our table not even asking us if we were done or needed boxes or our check or anything. After we finished eating, it took him about 20 minutes to finally come and ask if we needed help. As far as the food, I got a grilled chicken alfredo pasta, and it was okay. my food came out cold. Overall, this BJ's is okay. After trying three BJ's, the Cupertino location is still the best.... however, im gunna have to come back one day just to get a Pizookie. Can't really mess that one up.
(3)Brenda H.
I came here with my 5 cousins and brother to have dinner. It was probably the first time we sat down immediately. So that alone made me pretty happy. It was weird. We were actually helped by 3-4 different servers. We had 1 main server, but she was sometimes there....sometimes not. Kinda strange. Anywhoo, i had the 10in thin crust gluten pizza...all veggies with no cheese. it was pretty tasty. i'd definitely order that again. The three starts is because NOTHING HERE IS HEALTHY. if you are conscious about what you put in your body, go someplace else. Otherwise, have a beer. Invite some friends. And have a nice casual time.
(3)Nancy T.
The customer service here sucks balls. I've been here plenty of times for dinners, birthday dinners, lunches, and happy hour. If it wasn't for their awesome Jerry burst drinks, I wouldn't ever come back. Their wait time during dinner is horrible. The hostesses seem to always be confused and unwilling to do their jobs. Orders have been wrong numerous times. Their happy hour sucks. I'd rather go somewhere else for happy hour. The BJ's in Cupertino is 100000000x better than this one. Their customer service and cooks are on top of it. managers walk around making sure everything is okay and that you get your food on time. Newark BJ's needs to learn from them.
(2)Jonny A.
I've had issues with the BJ's in the south bay, but so far, this one has been flawless. Even when it first opened, the wait time wasn't too bad -- nowadays, there isn't a wait -- at least every time I've been since. The servers are really friendly and knowledgeable -- chatty in a good way too. There's plenty of delicious food and drink -- and the happy hour goes on late -- big plus. Hosts are always greeting people right away. Come on down!
(5)A W.
I'm a vegetarian so I ordered a deep dish veggie pizza. I've been here on three separate occasions and each time they managed to mess up my meal. It says Vegetarian for a reason, yet they somehow keep managing to shove meat under the cheese or in the crust. the first two times I told the waiter, the manager came over said how sorry he was and gave me another veggie pizza for free (luckily this time with no meat). Didn't have to pay for either veggie pizza. The third time a manager (not sure if it was the same one or not), but he brought me a replacement with no meat, yet when the bill came he said he gave me the replacement free, and still made me pay! for their screw up! I will not be going here ever again. It's pretty serious if they can't get a simple veggie pizza right. If someone was allergic to that meat or if it was some other ingredient they hid in the pizza someone had an allergy to, I'm sure they wouldn't be open anymore.
(2)Jenny N.
A chill place to drink beer and munch on appetizers. Love the happy hour times :) had to wait 30-45 for our pizza and when they brought it out.. It was cold and stale .. Complained. Got a new one. And got it for FREE :) so that was cool.
(3)Jim C.
Hung out with my buds here, I tried the Grand Cru, good at first, but too sweet for my taste, I prefer their blonde b/c I'm a gentlemen. :-P Not sure what one of the lady ordered, it was some fruity cider, pass. Food was non eventful, in fact, I can't recall what we ate. We all finished and no one got sick, I guess I had a pint or two too much. Yeah, grab a brew and bond with your pals, watch a game, that's about it, I wouldn't come here for fine dining.
(3)Diana L.
BJ's is by far one of my favorite brewery's. I give their beer, food and service 5 stars for several reasons. I've been here quite a few times and it never fails. We are always greeted by friendly staff. The waiters/ress are always very attentive and on point. I love coming here for their savory fresh Ahi Poke. It's chopped sashimi Ahi marinated in poke sauce with diced avocado. The Ahi is served with crispy wonton chips- so delicious. I've also tried their chicken noodle soup and the minestrone. They're both nothing special, but do their job as fillers. Their pear ciders are also quite delicious. If you love ciders, try the pear cider! Not the biggest fan of the berry pear cider because it's too sweet! The Margherita Fresca (has mozzarella, tomato sauce, fresh basil and parmesan cheese) and California Club (bacon, chicken, tomato & garlic aioli) flat bread pizzas are amazing! They are both crispy, fresh and flavorsome. I would recommend sharing appetizers and plates with your table to try different plates. Their BJ's Cobb Salad is also fresh and delicious! If you plan on going on a Friday or Saturday evening (or during a game), plan on waiting at the very minimum 1 hour. They are always packed- which in my opinion, is a great sign. They have a full bar and flat screen TV's all over. The place is loud with dim lights, but I love it! Plenty of parking too. Their prices are reasonable, but be careful when ordering pitcher, after pitcher... it can add up! ;)
(5)Tracy L.
I come here every time i come to california for two reasons: 1) POTATO SKINS ARE DELICIOUS!!!!! 2) pizooki's are freaking amazing meal-wise they have a lot to choose from, even a calorie count menu if you really want to know what's going in your body. fish tacos were ok, ribs and chicken is great, the personal pizzas are good because they have a soft crust, the burgers are really good too i had the grilled burger melt (that's the same idea AND better than the frisco melt from steak n shake! haha!) but let me get to the good stuff: potato skin appetizer: GET THEM. they're not scraped so thin like some potato skins, they actually have something to bite into, melted cheese, bacon bits, and ranch and sour cream dipping sauce?! hell yeah! pizooki: get your own, get a tasting platter to pick 3 flavors, or get a party platter that's the size of a pizza with like 8 sccops of ice cream piled high on it!! (share that with 5 or more) can't go wrong with any of the flavors, the newest one is RED VELVET...orgasm. i'll admit the ghirardelli choc on choc is really really really chocolatey. happy hr's awesome! bartender let me taste beers all i wanted before i bought one! they brew some beers just try them, but they also have a nice selection for girly drinks too. ALWAYS a go to spot, has huge TV's and little tvs everywhere, great spot to watch games and hang out
(4)Jessica C.
I eat at this BJ's way too often. Pretty much every time we have an event with friends we always decide to eat at BJ's. We like to dress up and go out and eat with the girls, so it's a nice place to dress semi-formal and not have people just stare at you weird for wearing a dress . Again, I always get the half rack ribs here, unless I'm really hungry then I might go for a whole rack ;) BUT the best part has to be the pazookie. You can't leave without getting one and I recently realized they had white chocolate ones ! gah was I missing out ! The waiters/waitresses are all really friendly too and always greeting you with a smile, and it makes you feel good , better then having a cranky waiter that's for sure. Wait lines , might be a tad bit long during fridays and weekends, but it usually goes by pretty fast .
(4)kara o.
It's never a good sign to go a restaurant and see someone throwing up in front. I should have left at that point, buy unfortunately I stayed. I wasn't expecting much in the way of food, even though I had enjoyed BJs in San Mateo. I had a turkey burger which was good, but the fries tasted like they were made in old grease. The server was very friendly, but the service was incredibly slow. Perhaps they need more staff. PS the rest of the strip mall this is I is completely boarded up. I won't make the drive again.
(2)Rafael N.
Just an average BJ??? Hey that's OK with me. Love the beer selections and the decor is palatable. Nice size TV above the bar. A bit of a wait cuz it gets busy. Menu is huge.... The best memory so far is a nice deep dish pizza and shrimp tacos. Worst memory was the donut thick battered Fish n Chips. Overall, a spot to get ur beak wet n munch n watch some tube deserves a 3.
(3)Amanda M.
Just have to say, I love the pizza here, the mini is just big enough for me! But, I fallow it up with a pizookie. So I leave feeling pretty stuffed! I don't really like the parking lot, its kind of cramped, and if Mervyns was still around the parking would be even worse. The inside is nice, lots of nice decor. If you're a sports fan there are like, 5 flat screen tvs playing a variety of games. They're a little distracting in my opinion. Ive never had to wait more than 10 mins for a table, even on a busy night. The staff is great. I've always had a good server. Over all I'd recommend going here with friends, family or even a date ;-)
(4)Shira O.
Went to the 10-close happy hour last night. Tuesday is 1/2 off bottle of wine/glass night...not to shabby. Discounts on lots of things if you sit in the bar area only. Service is nothing to sneeze at, but I like my beer, wine and pizza cheap and happy hour at this place hits the mark.
(3)Michael S.
I would give the micro-brews 4 or 5 stars. Food is 3 - 4 stars. Busy place with a good menu. I have eaten here several times while staying nearby for a month. The best dish was by far the parmesan-crusted chicken. I had that one twice! Pizza is excellent, and so was the barbecue beef sandwich. Burgers are good too. But go here for some serious brews.
(4)Jennifer H.
This place is trying way too hard to be like The Cheesecake Factory. First off, I really applaud them for being located in a completely deserted spot. Customers take up the restaurant parking lot AND the now defunct Mervyn's parking lot which means people must love this place. Don't know why..here's my reasons 1.) The food is wayy too salty. Why must Americans like salty foods? Hello, there's a reason why you are overweight and have high blood pressure, America. In fact, if you're looking to come here for a simple and healthy meal..get your butt to Sweet Tomatoes. Even their salads here are loaded with crap..why call it a salad then? I got a soup in a bread bowl. Toooo salty and even the bread bowl was slathered with butter...eck 2.) If you're looking for a nice and relaxing place..get lost. TV screens and super loud, playing sports games and other things AND if you come at a rather bad time, angry men shouting while spitting bits of BBQ wings out of their mouth. Not a good look people.. 3.) Service was pretty bad. Even when our drinks were getting pretty low, no one would ask for refills. It took a good 20 minutes or so to get reception and it wasn't even busy. I will definitely not be coming back here again..it was quite an awful experience. For a whole week, my body was feeling like crap.
(1)Rita H.
This review is strictly for security guy at night time. Real example of RUDE. Bjs manager should train him more properly. Other than that service was great and food was good.
(1)Alyssa S.
Ive liked this location for a while but keep getting veryyyy mixed experiences. Example of time i liked: Bartender was great, very friendly, quick and even came up with a new tasty drink with me since ive been dieting and trying to keep low calories. Since i was gonna eat their food i figured drinks better be kinda light. Enjoyed happy hour and had some appetizers. Example of time i hated: Had a pretty large group about 12 people so wait was a while but front host was great and We finally got seated. We all ordered our food from mrs. grouchy hates her job waitress but when it started coming we were getting more appetizers than we ordered. We all knew what we ordered so we gave em back to her cuz they werent ours. She never came by our table but for our orders and when food arrived. No refills or "anything else?" or "would anyone like dessert?" i even walked to the bar to get a glass of water. Totally abandoned :( then when our bill came the appetizers that werent ours that we never ordered or ate we were still charged for. Lame...good thing i wasnt buzzed or anything because i would have just paid the bill. Anyways took foreverrrr and they finally removed it and we couldnt wait to get outta there.
(3)J C.
I came here for my cousin's birthday at the beginning of October. Note that I only stayed because it was his birthday and I wasn't going to ruin it because of someone's terrible ethics or lack of manners. When I walked in to reserve a table, the server barely acknowledged me. No thank you, no welcome to BJ's. Nothing. I let that go. If she was having a bad day and couldn't suck it up, whatever. Later on while we were outside waiting, my cousin (being the optimistic, silly guy that he is) says something along the lines of "oh she must think I'm cute" jokingly. I look over and it's that same girl with the attitude working the take out counter staring at us. A few minutes later one of her coworkers comes over and she says something to him and they both stare, no smile. It honestly felt like a high school exchange. I called after my 24 hour shift two days after the incident. Asked to speak to a manager regarding what happened, because it was definitely uncalled for. No one called back. Thanks for that BJ's management. Really professional. The kicker? I would've just let this go because it's not worth it, but I find it really odd that I woke up with an upset stomach and experienced the symptoms of food poisoning during my 24 hour shift. I think it's pretty ridiculous for anyone to have this behavior, especially when the customer has done NOTHING wrong and nothing to you. There are plenty of other people who can suck up whatever they're going through and work and actually be thankful for a job and show it. I've been spit at/on, assaulted, had every obscenity yelled at me, whatever you can think of on the job, and you know what? I still suck it up and do my job because that's what I was hired to do. Not act like an immature brat for no reason at all. I know I'm just one customer and I wont affect your business, but I'll never be back to this location. My apologies for the lengthy review, but I had to let it out somewhere.
(1)Suhas J.
Probably the best place in Fremont to hangout with friends or family. They have a huge screen which makes watching games a delight. Beer is OK. Food is good. Service is consistent. Fills up fast on the weekends - wait times are between 45 minutes to 2 hours. Call ahead for shorter wait times.
(4)Luz.e R.
You know how some people have their "regular bar" they go to? Well this place is my regular bar. I love it here. Service is always nice, and I love their food. I always get the sante fe spring rolls. I don't think I can ever get sick of it! Their salads come in large portions, and they're also good. But what they're mainly known for is their pazookies & beer. (I love both!) If you don't know which beer you like personally, they have a "sampler" for beers for about 12 bucks. I think it's worth it. Definitely give this place a try, it's better than the san jose one IMO.
(5)Samantha C.
I know i know, this is a pizza place, but I Love the sliders here! It's more fun to sit at the bar area as the crowd is so friendly.
(4)Surge C.
In comparison to the BJ's in San Bruno's, this one is amazing! I have never had an issue with the service and the staff is always very welcoming. My order is taken fast, food delivered fast, and drinks made perfectly. I love getting the pear cider here!
(4)Kevin B.
Love bjs....blonde beer is where its at...food is delicious...a little pricey though...but love the staff and bartenders...
(4)Rene L.
I dont know what all the hype was about. It was my first time coming to this place and probably my last. I had a beer and my girl had a mixed drank and we had some appetizers that didnt even fill us up. I wanted to order some more foods and dranks but the waitress never came around , so I was like ok im out!! Waitress "check plz" paid it and left. We were there for the happy hour but there was nothing happy about it plus I think beer was only $1 off oh well I least I can say I tried this place.
(2)David P.
I hate the wait at this place, It's as bad as the one in San Bruno. Happy hour usually has people standing and waiting to vulture the next table available around the bar when your not looking. But you can always go off the side of the bar and ask the bartender to get you a beer at the HH rate (thats only BJ's beers btw.) Pizookie is the bomb with a Nitro porter, and the main entrees are ok. Go when its not to crowded, you'll thank me in the long run.
(3)Kameelah C.
Today me and my hubby went to this BJ's for the first time. And I can tell you that it will not be the last time. The food was great and we received exceptional service from our server named April! She is the bomb, Everytime we come here we must sit in her section! More restaurants need better employees like April!
(5)Katherine L.
I love this place, especially for lunch. This is my second time coming to this location (I've been to the BJ's in Cupertino twice) and haven't had a complaint yet. Parking is never an issue because they share the lot with a closed down Mervyn's. Both times that I have gone here for lunch, we get seated immediately. Our waiter gave us ample time to decide what to order and the food came out pretty quickly. Since it's a brewery, I always like to order a beer with my meal. Usually I get the Jeremiah Red (nice and low on the hops flavor), but this time I tried their seasonal beer the Nitwit (like Blue Moon but packed with more flavor). I definitely want to come back and get it again. For food, my friend and I split the Ahi Poke, and I got the lunch size of the Italian Market salad. I loved the Ahi Poke, and it's a must order if you like avocado and sashimi-style tuna. Usually the salads are around $11, but for lunch they're only $8 (and still just as huge and filling!). This time, I think the salad was a little heavy on the dressing, but if you like a little bit of everything the Italian Market salad is delicious. And if you still have a little room and want to indulge, get a Pizookie! We knew we probably couldn't finish a whole one, so we ordered a small red velvet Pizookie, instead, and it was perfect.
(5)Enza P.
I really like the overall vibe of BJ's. It's always dimly lit inside with great decor, which puts me in a relaxed mood. I've been to this location several times before and I am generally happy about everything. This last time I went, was with 4 friends. 2 of my friends ordered beer and really enjoyed it (they have a crazy beer menu). My other friend got some kind of cider that was really tasty too. I'm definitely ordering that next time. We didn't get appetizers but for my entree I ordered the jambalaya. Instead of eating it with rice I subbed it for pasta, which tasted great. I wish they gave me more sauce, but that's probably why you're supposed to eat it with rice haha. My friends ordered a pizza, side of potato skins, and a sandwich. Everyone loved their food. For dessert, we had a sampler style pizookie.You get 3 mini pizookies with your choice of flavors. We ordered 2 oreo and 1 macadamia. I LOVED THE OREO ONE. OH MY GOODNESS. They put a little creme on the side too in addition to the ice cream that made it more oreo-like. The chocolate cookie was surprisingly not too chocolate-y which I was ecstatic about. All I do is dream of the oreo pizookie nowadays. I love everything about this place except that time you wait for you food. I takes FOREVER for food and sometimes drinks to come out. I don't blame the waiter for the food, whoever cooks the food sure takes their time. I would still come back because I do enjoy the service as well as the food. It's a bit on the pricier side but I still love it.
(4)Rich A.
Came here for a birthday. Great staff. Very attentive...and not to say, the waitresses (at least the ones who assisted me) were absolutely attractive! Jameson shots all night, made a very cranky Rich in the morning. But hey, "live in the present" right? Answer to your question... Hell yes, I would come back...and this time get a White Chocolate Chip Macadamian Pizookie.
(4)John L.
I went there for my first time and this place gave the worst service then any other restaurants that I have been to. Even McD or Olive Garden surpass this place when it comes to service. Not one employee from BJ came up to us to greet us. I do see them walking by and they never even made any eye contact. No acknowledgment after waiting there for more then 20 minutes. It's like we're all invisible to them. No Hello, or Welcome, or One moment please. I guess this please doesn't need our business. I would never come here or recommend anyone to go there unless you don't mind being treated as trash.
(1)Jozelle D.
**********Sign up for BJ's e-mail list to automatically receive your FREE birthday Pizookie®. Sign up @ the restaurant or online!********** STOP! LOOK FOR THE NEXT AVAILABLE BJ'S! I don't really like this particular location only because the wait was so hecka looooong! I've eaten here once and attempted to eat here two other times. They're always so packed, which is a good thing for them but not for the hungry customer. I mean seriously...you let me down BJ's. I tried to bring my parents in for some grub one night so they could try the famous pizookie for the first time...but filipino parents don't like to wait, and wait long for that matter. -_- Despite all that, the pizookie is still the shiz and I'd come back...maybe at a different location though.
(2)Kayla H.
After hearing about BJ's so much I finally decided to head on over for dinner on a Friday night to see what all the buzz was about, I went with a friend. When I first entered BJ's I was very impressed by the atmosphere. The wait staff are professionally dressed and nicely combed. Besides that, BJ's is a nice place to have dinner and a couple drinks with friends or family. Its comfortable and you can come casually dressed. The food is delicious and very aesthetically appealing and their brew's are pleasant and good with what's on the menu. The only problem I had when I went was that it took almost 45 minutes to bring out the dessert. Other than that, I would go here again.
(4)Trish R.
Boyfriend and I come here all the time and I love it. Each time the service is up to par. Food is great (not anything fancy or really delicious though) and the pizookie is to die for. :) Well-priced menus.
(4)Shequita C.
Yes, this place is kinda like a Cheesecake Factory/Elephant Bar. However, I'm not sure which came first, the Cheesecake or BJs. I was a little skeptical that a beautifully decorated warehouse like place can be placed around commerial building suicide. The food was good, The portion size of my shirmp pasta and my friends chicken salad was bountiful. One thing I didn't care too much for was their summer special - spiked Arnold Palmer. Next time, I'll stick with the brewski. I did have a belgium beer that was great. Lindeman Framboise. Sweet!
(4)Linda C.
Just call me Shaniqua C. I think I should have insisted on not settling on this place for even a casual holiday dinner. Something told me that I would regret eating here or something would piss me off majorly about this place...and boy should I listen to my intuition... THE SERVICE WAS HORRIBLE. Now, most of you will ask: so what? Granted, there are many places with good food and bad service that I will tolerate because the food is just that damn good...here...not so much. The wait was long, but we dealt with it because it was during the holiday season, but come to think of it, every time i try to patronize this place, the wait is always one hour MINIMUM. Sorry, I won't even wait that long for some places with MUCH better food... Walking us to the table, our hostess did not even NOTICE that in the process of carrying a PILE of presents, that I had slipped on a GREASE SPOT that hadn't been mopped up properly. EVEN WORSE, she proceeded to smile weakly at me and say "Oh, our floors are always like that!" THEN...WALKS AWAY. !??!!?!??!?! OH HELL NAW. NO YOU DI'NT! The ghetto queen inside me gets unleashed and I ask our waitress (who, by the way, was totally NICE) to get the manager. He comes, and I unleash the fury that is SHANIQUA C. (aka Linda C) and apparently I give him enough shit for him to go back to the hostess table and dish out some hell himself. And yeah, he should. What if I was pregnant?! What if I had existing health problems that were compounded by that fall? I mean really, people have sued for a LOT less, and these chain restaurants are the first choice for lawsuits, so don't you think they would have CARED a little bit more? The manager took my name and number but he has not called as he said he would. Minus 10 million points. Sadly, the food wasn't bad, but the service is SHITTY, SHITTY, SHITTY - and enough to make me never wanna come here again. To be FAIR, the food was decent and I ended up still have a good time with friends despite the nasty and MASSIVE 3 inch x 3 inch bruise I ended up with for 2 weeks. All in all, there is NO EXCUSE for a chain restaurant of this size to have service this shitty, and for this reason, I will never ever come to this BJ's again.
(1)Maureen R.
Just had the most pleasant encounter with a woman I believe is the manager! Any restaurants wld be lucky to have such classy personnel. Please eat here, I know I will be back!
(5)Nicole G.
Order "Drink Like That" - it has a lot of good stuff in it! I also love the Buffalo Chicken Pizza and the Pizzookies! Expect to wait, because this place is always packed!
(4)Alan A.
I do like the atomosphere of this restaurant/ sportsbar. The place is big, trendy, and there are a lot of flat screen televisions that dot the walls. As for the food taste, it is spotty. I have had good meals and not so good meals here. My most recent dish was the Chicken Parmegana. This was one of the dishes that I would not order again. They gave you plenty of chicken draped over Spaghetti; however, the chicken did not taste that great. Instead of allowing it to go to waste, I forced myself to clear my plate. As I said earlier, the taste of the different dishes that I've had were hit and miss, but none of them have been horribly bad. Where customer service is concerned, it has always been superb. If you are looking for a trendy place to hang out for drinks with friends, or you are in search of a so so meal, I would definitely give this place a try.
(3)Farzana V.
This place does not even deserve the 1 star yelp makes me put!!!!! I was burnt 3 times by this restaurant (i should have stopped at the first time). NEVER order take out and if you do make sure you open ALL your food items and check. I ordered the Parmesan crusted chicken with extra mashed potato (which they charged btw) and surprise! no potato AT ALL. Ordered extra sauce another time and wouldn't you know it.... no sauce at all.... The third time I actually checked to make sure they had sauce but did not open the container and got TARTAR sauce with chicken ....Thank for charging extra for nothing BJs. I have been to 3 other branches in Foster City, San Jose and Cupertino and all of them have been consistent with great service but this one just does not seem to care. That was the last order I ever give them.
(1)Jennifer K.
My family and I love happy hour here and that's saying a lot when you can get my parents on board. =) We love it so much that my husband and I had our rehearsal dinner at this location and we were very happy with the value of the party catering service! It was all you can eat pizzas, apps and salads. Too bad it was the night before my wedding because my bridesmaids and I were trying to not eat that much, otherwise we would have seriously gotten our grub on.
(4)Anthony S.
while attending a kids circus at the nearby mall, I had opportunity to try this location as my first BJ's. it was a weekend evening and I found the short wait no issue, host and initial contact service was admirable. multiple flatscreens made ease of sports view and kept me from playinf espn on my phone, which makes momma happy. C'mon, it it a brewery so beer was a must for a guy like me. I tried the taster mix, and was duly delighted with the choices I made. overall food selection was a plus, even with the kids. all of our dishes were a hit, and the total cost with drinks and dinner for a group of 4 was under 60$ Assuming BJ's is a chain style unit, I would easily say popping into one on my road travel by chance of just seeing it would be a YES....
(4)Bill F.
I came here to pick-up my son and his friend because they were there after a school function to get something to eat and socialize. I arrived a early but they want to socialize more before heading home. Therefore, I went to the bar to sit and get something to drink. It was late, about 11:30 when I went into the bar and it was still half-full. I looked at the drink menu and saw that they had a extensive menu of mixed drinks and beer on tap. Afterwards, I ordered a drink and watched some of the action on the television over the bar. The bar was impressive with the displays of bottled liquor and the bar taps displaying the various beers. I even saw the people next to me ask for a sample of one of the beer offerings - which is something I did not know was possible! I sat at the bar for a while until my son and his friend were ready to go home. Service from the employees was impressive. It was quick, efficient and friendly. They also checked on me every once-in-a-while to see if I needed anything else. Too bad I could not drink a too much that evening because I needed to get the "Young Ones" home safely! It was a great experience and I will be sure to go back for a pizza and a glass of wine without the kids but with the girlfriend (wife, also).
(4)Elise G.
I like the setup of this BJ's better than those in Cupertino and San Jose. The bar is dim, cozy, and inviting. The backdrop is a puzzle of different flat screens displaying sports and there is plenty of seating in the bar area. The pub tables are close enough to the bar top to be near friends and watch the games. And there are booths available in the same area too. I like that it's quieter than the other BJ's I've been to. The place is pretty big. There's no doubt that it can accommodate a lot of people. But the ceilings are high so the noise travels upward and the layout makes the restaurant feel less cramped. I would come back again just for the environment. As far as food goes, it's pretty consistent with other BJ's chains. The Pazookie is a memorable must. Between four of us, we split the sampler with 3 different cookie pies topped with vanilla ice cream. Of course that was after the hoard of appetizers we ordered. We got: Thai Shrimp Lettuce Wraps, Santa Fe Spring Rolls, Chicken Wings, Mini Tacos, Crispy Fried Artichokes, Stuffed Mushrooms, Crisp Potato Skins, BBQ Pulled Pork Sliders, and Fresh Basil with Italian Sausage Flat Bread Pizza. My top 3: 1. I liked the BBQ Pulled Pork Sliders the best. The sauce was flavorful and it came with fried onion strings inside. 2. The Chicken wings were the best I've had in the area. I like that they weren't saturated in sauce, the skin had a nice texture to them, and the meat was moist. 3. Santa Fe Spring Rolls: They were just plain tasty. I liked the crispiness of the outside and how they were skinny and bite size so they didn't feel heavy. The beer was really good. There's such a variety and there's a lot on tap. My boyfriend ordered a bunch of different types in an attempt to work his way down the beer list. I sampled his light and dark Belgian beers in a bottle and was pleased with both. We'll be back again. It was a great place to watch football at the bar over some good food and good beer.
(4)DeQuan S.
Food, service? THE BOMB. Been coming here for a couple years. Wait time is about the same anywhere else on a busy Friday/Saturday night but its well worth the wait! TV screens all around (you can peek at the game, lol). Reasonable price for ALOT of food. Great place if your hungry. Check it out!
(5)Curtis C.
I dont want to rant but this place had terrible service. We went there after a late night with it being packed late midweek night. We were seated promptly with the hostess very nice but once we got seated, we seriously waited thirty minutes and still no service and had to wave down a waiter to reseat us. We got ok service after that. I got the salmon but it was overcooked. Even though there is nothing to eat here in Fremont, i will never eat here again due to the TERRIBLE service and the barely above par food. btw, their "signature oktoberfest beer" was out too. Double slap to the face.
(1)Maria M.
Walked inside and it has a niiice atmosphere. The workers were super friendly (even the ones that were outside taking their break were welcoming) and the food is pretty good.
(3)Sasitorn O.
After spending Valentine's weekend at Big Sur and on the way heading back home, we decided to grab pizza and this place was on the way. When i heard of this restaurant, for some reason i can't stop smiling ( maybe i think in negative way :P ) However, we totally forgot the day we went was Valentine's day. It was a bit long line, I have told to be waiting about at least 35 - 40 mins but the line was faster than i thought. We got a great seat for just two of us. We started with beer and strawberry margarita, which just ok for me. Food : First, Avocado egg rolls was a great starter. Caesar salad was just ok, like other places. Our pizza made with Mushroom, onion, pepperoni, artichoke heart, roasted garlic, and fresh basil which was good. Service : was fine.
(3)Vijay C.
A decent brewery to hang out..
(3)Sean M.
Service - 4 Stars Gumbo - 4 stars but very spicy Chicken Parmigiana - 4 Stars Pizookie Trio - 5 Stars - totally awesome idea for a desert.
(4)Wes O.
This review hurts a little. This night, I lost something very near and dear to me, and "PROBABLY" has little to do with BJ's itself. [Begin rap] Crusing down the street in my 6-6/ bumping the beat, ignoring the chicks/ Went to BJ's to get some food/ nuckle heads out there cold acting a fool/ I saw the haters so i cut down my bass/ then I parked my ride in a safe ass place/ took off my steering wheel off and walked on in/ walked by a punk muthafucka with a devilish grin/ I felt the hate, but proceeded to stay/ I ordered my food but it was only ok/ one hour later I walk outside/ some punk muthafucka done stole my ride/ Cause the boys in the hood are always hard/ eat at BJ's you might lose you car/ knowing nothing in life, except being legit/ dont quote me boy cause I aint said shit/
(2)Felecia W.
Nice place to come with a group. Very nicely decorated and lively atmosphere. Tv's everywhere. Food is good for a chain restaurant. Similar to like a cheesecake factory or such. Our group ordered the beer sampler and that was fun to sip their house special beers. The dessert was memorable. Giant cookie topped with ice cream and beignets. The meal itself was just regular stuff that I forgot exactly, since I was their over 1 mth ago.
(3)Cecilia D.
Food is good of course. But for some reason, the hostess annoyed me. She looked at us when we walked in with this face like we were supposed to greet her first, I guess? We said for 2, and she said "okay here" and handed us the beeper and didnt say anything else. No "Welcome to BJ's!", no "hi, how can I help you tonight!" It turned me off. Pizookie was amazing as always though!
(3)Charla G.
Food good ... service was slow!
(2)Keleka C.
This year for my daughter's birthday dinner, we decided to have it at BJ's. Although I wasn't 100% about having to do the buffet for large parties due to the selection, I ended up very pleased in the long run. We went with their Signature dishes in which we were able to choose Chicken/Ribs, a pasta (Spaghetti), four pizzas (BJs Classic, BJs Meat Pizza, the Mediterranean, and the Sweet Pig). I do have to say, the ribs were very very good! The meat pretty much fell off the bones! From the moment we walked in to the very end, the wait staff and managers on hand were very attentive. Drinks were always refilled, they brought the food out as instructed as well as the cupcakes when it came time. What's even great is that at the end of your allotted two hour time, you can take whatever is out in the buffet home. So, we had everyone take some food home. The only thing I wished they had was a private room for parties at this location. Other than that, I would definitely have another large party or event here at this particular BJs. The price is definitely worth every penny.
(5)Thanh N.
I was so happy when they opened a Bj's in my area! I had been driving to San Mateo and Cupertino to eat their pizza for the longest time! My boyfriend and I would crave it once every two weeks. The service is 'ok'. I ordered togo a few times, and once we took the pizza home unsliced! I mean how does a pizza end up in the box unsliced?!..I was pretty mad since I had taken the pizza to a friend's house who lived in San Leandro and he didn't have anything to cut the pizza with. I called the restaurant to let them know it was unacceptable and the manager never got back to me as he said he would. He offered to cut the pizza if I drove back there. ARE YOU KIDDING ME?! I was now 13 miles away, it should have been cut from the beginning..I definitely was not going to drive back just to have a pizza cut! I spoke to another manager later, he was rude too. Overall, their food is yummy. So if you're looking for something new or you've never tried BJ's Brewhouse, you should give it a try. They sure won't disappoint your stomach.
(3)Ash P.
Let's be real, I only come here for the pizookie and that's it! It's that good that I will wait an absurd amount of time to be seated. I have never had a great meal or service at any of their chains.
(2)Mike N.
The food here is hit or miss. Mostly miss. Learn how to cook a burger! When someone ask for medium, it means still a bit pink, not dry as hell and cooked all the way through! The service is ok. It's just a decent place to get a beer I suppose. Side Note: My brother did 10 loops in the parking lot until I asked him WTH? He said this place was notorious for having cars broken into and or stolen. He's got the inside scoop, he's a deputy.
(3)Marrione T.
So I took my boyfriend and my friend here for their birthdays and it was fine. Everything was just fine. Food was wonderful and pizookies are worth the try. But the waitress keeps getting stuff wrong. She gave us the desserts when we didn't even order it yet and she insisted that we ordered it, but we didn't and then she gave us another menu for it, then we ordered the desert and then she gave us the check and left us alone. Hmm,. She is kind of grumpy waitress.
(3)Aile M.
I took my friend here on the 03.19.10, and I was a bit surprised that the restaurant was packed at 9:30pm, so I thought this place might be something else. I was thinking "Awesome," but it was a disappointment. I ordered an Angel Hair Pasta with shrimp, and my friend ordered something with meat on it. After ordering, I looked around in between conversations with my friend. The ambience of the restaurant was very modern and loud. Note, I do not mind the loudness at all. Huge TVs hung from the ceiling showing sports. By the time the order arrived, it was half an hour. Half an hour wait is a big no, no for me. Furthermore, the waitress messed up my order--the shrimp was missing in the pasta. The waitress apologized, and somehow it was understandable. The thing that got me was the part that she did not take the shrimp-less pasta, but rather gave me a plate of fried shrimps on a smaller plate 20 minutes later to be added to the pasta, "BY MYSELF." I added the shrimp thinking the pasta would somehow change my mood, but I was dead wrong. The pasta was bland, as if it was made for a diabetic. The sauce was hard to notice, and I even doubted that there was sauce in it. I was so frustrated that I just ate some of the fried shrimps and even that was not even good. On the other hand, my friend ordered a steak that was supposed to be medium, but arrived well done. My friend ate the thing anyway because he was so hungry that night and did not even have the strength to argue. We moved on to the dessert and ordered triple oreos, which took another half an hour. I was like,"What the @#$%!" The dessert did not require any cooking. You just slap them together and serve, but it still took half an hour? In my opinion, just skip this place and go to another restaurant. McDonalds is alot better than this. I do not have anyone that I hated enough to send to this place and die of frustration and starvation. However, if you want to bring your most hated enemies, this is the place for you.
(1)Vanna S.
BFF's pick for her bday celebration and it was suppose to be a quick lunch before she gets back to work. I thought this would be great for me to scope it out before taking my husband for a beer treat. We went in after the lunch rush and this place looks pretty empty since it''s so big. I mean there are people but it's so big it feels empty. We sat ourselves (since there was no one to take us to the table) in the bar area's cozy booth and was greeted by our server, Karla, few minutes later. We made our order of Root Beer - pretty good, but lacking something, served in ice cold mug. Chicken Wings - nice crispy skin and and moist with 2 sauces and celery sticks served on the side. perfectly cooked without being too messy, you can put as much sauce as you like. BJ's Favorite Mini Pizza - combination of yellow onion, bell pepper, sausage, peperoni, tomato and olives. it was suppose to be deep dish pizza and it's nothing special. I guess if you have a few, yeah, it's good, it won't matter anyway, right? Our server was pretty forgetful for not having a very busy service. We asked for straws and she forgot and when we finally asked another server for it, the straws shows up. Our food shows up and we had no utensils or napkins. We helped ourselves with the napkins for the empty table next to us. I witness the table behind also grabbed napkin utensils wrap from another empty table. Our server was nice, but not very thoughtful. The ambiance and prices are very favorable. The Chicken Wings was not bad and the Pizza was just ok, meh. Need I talk about the service any more? Over all this place really deserves 2.5 star and I just rounded up. So a "meh ok".
(3)Josie H.
I WILL NEVER COME BACK HERE. I ACCIDENTALLY SLIPPED AND THE TABLE NEXT TO ME LAUGHED AT ME:( Just kidding, I would come back here just for the pizookie! My family decided to come eat here: We got the mini hawaiian pizza- GOOD, I love this pizza! small cheeseburger pizza,- it so salty, I don't understand why my sister would LOVE this one, but i guess if you're 18 and you like to eat, then try this one! grilled chicken pasta- kinda of tasteless, mediocre. and a chocolate chip pizookie- so SOOOO GOOD. I love their pizookies, even though I can really just bake a cookie at home and then put ice cream on it to save the 5.95 cents, but we are humans, and we tend to be lazy:) Our bill came out to be 57 dollars, hmmm, should have gotten sushi instead, but the pizookie was just soooooooo addicting for me!
(3)Leo L.
Good Californian food and beer. Good service. Nice amenity. Like the place!
(4)Keno M.
Good food had the ribs got a half rack ate half of it lol calamari appetizer great three people with drinks and desert $100 WELL definitely go back the help was hella' cool and on point love it!!
(5)Mindy H.
I don't if it was an accident that I had a bitch of waitress bc all the other reviews seem to rave how good and attentive their waiter/tresses were but my god, this girl was a straight up bitch. It was just my boyfriend and I and all we ordered were 2 entrees and 1 drink and a dessert. My boyfriend ordered a chicken fried steak to substitute the mash potatoes with french fries and low and behold, when the food came out, we got mashed potatoes. Food just took forever to come out and the only thing satisfying was my pazookie. She never came by to ask how we were until we had to flag the bitch down to give us a refill. I am usually a very generous tipper, but this bitch didn't get shit.
(1)April G.
I have to agree with most of the yelpers about this place. The service is HORRIBLE! First time I went my friends and I went straight to the bar. And our bartender was really nice and checked up on us everyonce in awhile.! I don't know his name, but he makes good drinks and nice! So the first wasnt so bad.... But the second trip we decided to get a table, the hostess was able to sit us immediately which is kinda nice. But it took the server 20 MINUTES to approach us? Seriously? The server was rude on top of that. The service at Elephant bar is better than BJ's! If I decide to go back, I will just head straight to the bar instead. Maybe I will have better luck there. The food is good I think. Pizza's are off the hook and the pizookie!
(1)C M.
I honestly don't get the crazy over the pizookie but nonetheless the staff has been friendly and service is good. Everytime we order their pizzas or other entrees such as the cajun chicken pasta, we haven't seen any faults in it. The best part about the restaurant is their late night hours on the weekends!
(4)Yen H.
The first few times that I've been to BJs was at the Cupertino location and I hated it...The ambiance and service wasn't bad but I hated the food. I honestly didn't like any of their dishes. Now that BJs has arrived to Newark which is closer to my place, I was able to try it out a few more times, especially during happy hour with my friends. I used to not like their avocado eggrolls, which everyone else and their momma loved, but now I heart them as well! Hey, it only took about 5 tries or so but now i'm addicted! I like how the avocado chunks are nice and warm...I especially love the sauce that comes with them. The food here is A-Okay. Nothing special but their portions are big. I realize that I don't like how they make their drinks...except for maybe the strawberry splash but I always have to ask for extra strawberries. It's a good place for a group of friends or family to get together and enjoy each others' company.
(4)Minhphuc T.
Cant go wrong with this place. The jambalaya is always good. Nice selection of beer and they always have different seasonal beers too! Service is kinda slow but expected since its always crowded here but the friendly service makes up for it! Fun place to go to with friends.
(4)Heidi M.
This is fremont/ newparks hotspot, since there really isnt any form of nightlife locally, unless you want to go to a dive bar +1 great place for groups +1 pretty busy, but I always get seated pretty quick +1 hug portions for pizza and entrees +1 wide variety of drinks and mixed drinks +1 alot of TVs to watch games +1 oreo pizookie *drool* +1 service is always pretty great. A couple of my friends are servers here, so I'm a bit biased. Im glad they opened one nearby, since I would drive to SF or SJ to get my pizookie fix :)
(5)Jee C.
I'm not a person who goes to sports bar to watch games... but I think this BJ's needs more TV for people who like to watch while dining.
(3)Glenn Q.
Great beer, great food, quick, interesting staff. Went there for a birthday celebration, and will end up going back often. Defintely try the Jeremiah Red if you like a great ale with less hoppy bitter than an IPA. But I cannot suggest one food item, because everything has been top of the scale, so don't worry. It was great for a one-on-one in the bar recently, and great with four of us (including a baby) on the 4th of July. Highly recommend, and folks I went with said "This is a new favorite".
(4)Neil K.
Came here for lunch and really enjoyed it. Lot of space and tv's all around if you're into watching sporting events while you eat. They brew their own alcohol on the spot and also cream and cherry soda if you want something lighter. The menu is huge with a good variety of choices. Kids menu is also pretty good. Ordered some pizza and thought it was good. Wanted to try some other things on the menu but will do that next time. I've heard it gets really busy for dinner but I enjoyed my lunch experience there.
(4)Jill M.
Great food and service. Took a while to get a table but worth the wait.
(5)Sandy N.
Well don't know what their deal was on this Wed night, but it wasn't good. Typically when I come here - all goes well, service and such...not this time... So its about 10 min to 7, I remembered to call in for call ahead seating, I know its not a reservation but you get placed on the waiting list. 10 min later we get there. I said my name and that I called in. Still the lady said it was going to be 15 min. I was thinking well wtf did I call in for? So there we stand my son and husband. 15 min passes, 20 min...Then I see other parties being seated...ok. So I go and ask the lady (different one - other went on break or something) and I said I called it in and whats taking so long, she said "Oh we had you as not in yet". WTF? Then she said that I will be next on the list...then right after a party of 3 were seated (I assumed we were going to be next!) Then this is what really pisses me off, a party of 3 just walks in - she said she called in. Then about 5 min later her pager goes off and they are seated - by this time I was flamed! a min later ours goes off and I toss it onto the counter just extremely dissatisfied at this point. We were then seated, menus were passed out. Then the excruciating wait - had to be at least 20 min before the waitress came by. We ordered our drinks those came, we ordered the calamari - came out in about 10 min, though they were extremely greasy and somewhat soggy. But my son didn't care and ate them - or else Id have them replace them but at this point my son was starving. My son and I had waters to drink, hubby got OJ. So when my son needed a refill he did get one, but it just took way longer than usual. My husband was never offered a refill or at least a water on the side. I admit out entrees were good (I got the pizza, hubby got a steak and son got chicken tenders) Our waitress was virtually unavailable. Either they need to hire more staff (both on the floor and the kitchen) or they need to train the waitresses on better service. So we get our check and we had our coupon for $5 off, after she came back with the new receipt, she had knocked off $10 - I thought good. My hubby likes to give a good tip, he was knocking down like $9 or so. I said why? the service stunk & the wait stunk. So he puts down $5. So I suppose the next time we go here - we will go before the dinner rush, but we thought 7 was sorta late and that it wasn't going to be to crowded. I will still call in and I will make sure the person who checks us in knows that I did call in. So we don't have another issue.
(2)Rachael W.
My daughter begged me to take her here a couple of weeks ago for a girl's lunch. Have to say the food was GREAT this time. I got the parm crusted chicken. O-M-G! Yuuuu-uuum! She got something or other she liked & I thought was OK. As usual the rootbeer was fabulous. Glad I went back. My MIL has been asking me to take her there, & now I can without worry. Still won't go for take-out ever again. PS- My 20's were still on my car when I came out. Maybe cuz a cop was parked in the lot watching traffic go by?
(4)David J.
Long wait, waitress disappeared, no utensils, food was cold when they finally brought it, got my order wrong, there was no sugar on the table, so dark you couldn't read the menu, they don't offer any bread or chips before the meal, they had no coffee ready. However the tvs were big and they are numerous. Not sure about the beer. I wont be going back.
(2)Tiara H.
They just build this recently so we decided to check this place out for my friend's birthday last week and we were very happy with what we found. =) The food was delicious! I had blackened chicken alfredo and a few bites of the giant chili cheese baked potato and they were both mouth-watering! They have something to eat for just about anyone, and their drinks arn't too bad either. =) I believe I had the Blue Moon drink and it was pretty good, not the best I've had but hey it was a purty color lol XD Our waiter was not very attentive but that doesn't mean all of them are like that. I would definately check this place out! It's pretty decently priced as well. =) Yumm...I want to go there now lol
(4)Maggie L.
BJ's is a pretty good place to eat. Again, I went with my boyfriend's family because they just love eating out and I like trying new places. By the time we got there, it was probably around 7. We waited half an hour before finally getting a table. The inside is a little dim with.. is it florescent lighting? There's a bar to the right of the restaurant and you can start ordering drinks whether you've been seated already or not. To start, we had the spinach and artichoke dip which is to die for! The dip came warm in a little bowl in the middle of a platter of chips. It was such a good start to a dinner. If I could, I would want to eat this everyday. I think this appetizer disappeared in less than 10 minutes. Then we also had some chicken wings, which were just average quality, nothing too memorable. For our entrees, we had fish and chips, half slab of ribs, small classic combo deep dish pizza, sesame chicken salad, honey crisp chicken salad and I believe someone had also ordered one of the half-pound angus burgers. Everything was amazing. The fish and chips came out hot and crispy. Nothing to complain about there. The ribs practically fell off the bones. Ah-ma-zing. Pizza was mm-mm-good (too bad a small is only 4 slices and we had 5 people). Both salads had it's own unique but refreshing and delicious taste. And this is coming from a person that hates to eat salad, but if presented with a salad from BJ's? I could probably eat it all day everyday. Service was pretty good. By the end of our meal, we were too full for desert and just decided to leave it at that. Definitely try this place out if you haven't already!
(4)Gene E.
I went to BJs a couple of times with friends and family. Nice atmosphere, good food, reasonable prices. BJs is not fine dining. It has more of a feeling of a sports bar. I will definitely be returning.
(5)Gabriel R.
We showed up late and had great appetizers and burgers. Beer tasting flight was amazing and well worth it. Servers were helpful and fun. I will be back!!!
(5)Jorge H.
Hands down, THE BEST Restaurant/Brewery in the East Bay. The food selection is AWESOME. (Although for some it can be pretty intense). The beer sampler is FANTASTIC! Most places will give you small shot glasses filled with beer, this place gives you seven 5oz glasses for under $10!!! The service is great, the variety of beer on tap is very generous and the takeout option is a plus! I need to come back here to buy a pint glass and eat more of their YUM food!
(5)Zain K.
I've now sat here for about five minutes trying to think of something interesting or useful to say about this place, but to no avail. It's true-to-formula suburban microbrewery restaurant, with a large selection of nondescript and slightly overpriced food, and about a half-dozen or so home brews, none of which were special. At 10p on a Monday night there was a line, so this is apparently what Fremonters (or Newarkers, or whatever) do on a Monday night. A safe bet if you're in the area and looking for something predictable to eat, but you're feeling venturesome you can do better.
(3)V K.
(sigh) I wanted so much to like this place because I enjoyed the one in San Mateo - but this one was disorganized from getting seated to ordering food. We put our name on the list and were told it may be 20-25 mins wait - it was reasonable, but kept an eye on the bar area, just in case something became available. It didn't help that there were folks that were planted there permanently, so the turn over was just nonexistent. Our time came, we were called to the front, our little pager was taken and we were told to stand by a sign. I got a little peeved that people who got there 20 minutes after us and were given someone else's pager snagged a wait person before they were called and were sat before us. We were overlooked for quite some time - it was just chaotic and we were there before the rest of the crowd. Ordering food was another challenge, people that were sat after us also got their order and food about 15-20 minutes before us. To be fair, the food and drinks were good, at least the taste was the same as the one in San Mateo. I won't be back here - it was just very disappointing.
(1)Konnie H.
BJ's is a really good place for gatherings and family dinners. Pizza is supposedly their most famous dish, which I will admit is pretty darn good, especially the crust. Their sandwiches are pretty good too. However, it's just a bit too greasy for my taste. I wouldn't go there too often, maybe once in a while. But overall, our waitress was very nice and helpful. Although she did have a little too much opinion on what my friend decided to drink...
(4)g s.
Great place for happy hour! Wonderful selection of beers and cocktails. The appetizers are discounted $2 and drinks are off $1. The pizza was awesome and the crust was light and fluffy. The fried artichokes were great. Large restaurant with a nice sports bar area. Back dining area can hold large parties up to 100.
(4)Chi N.
I just had dinner here with my cousin. We didn't have to wait for a table at all... Our server was super nice, and helpful. We got the appetizer sampler (he kindly traded out the avocado rolls for the Santa Fe spring rolls, thanks!), 2 bowls of clam chowder, and the cajun chicken pasta. The chowder came out right away, and piping hot! MMMM. Next came out the sampler, it was HUGE, it came with mozzarella sticks, twice as many Santa Fe rolls and spinach dip with chips. Super good. Then our pasta came out, which we shared and barely touched, only because we were so damn full. Too full for a pazookie. BOO!! Otherwise a delicious meal, and great service!
(4)Lora R.
We've been going since our first beer tasting here: though we only liked a few, we REALLY like them. Their Hef is tasty and I really enjoy their laid back and welcome attitude whenever I go. I haven't actually sat in the full restaurant area: we just hang out in their bar section: service is always helpful and fast, though we typically have to ask for the check before it appears. We have never once waited for a table, and I prefer the tall tables so I can sit high and swing my legs, pretending I'm both tall and a little girl. Brownie points for them. Their menu is vegetarian, and certainly pescatarian friendly which is not the easiest to find at brew houses~ And the servers always know which stocks are used for their items, which is GREAT and keeps me from getting sick which I certainly appreciate. I haven't had anything I didn't thoroughly enjoy, and their soups are fabulous! Their clam chowder was fresh and not too thick with lots of clams. The tomato-basil is lovely! Salad options are wide since they make them fresh so asking to take the meat out is not a concern. I enjoy the games here because it's not so crwded or loud that you have to yell: but it's boisterous enough to keep interest and excitement going. Price range can jump easily if you're going for the microbrews or cocktails, but otherwise it's a good price for the quality and quantity. They have the sort of dishes that don't look as big as they are so getting full is always easy! And be sure to go during their happy hour: super-awesome pricing and getting drinks and appetizers becomes simple!
(4)jack l.
The mark of a great restaurant is not just putting food out fast, but puting out top quality food and making your customers happy in the process. This is precisely what the staff here has done for me and my family. Don't get me wrong here. The place is not perfect because the kitchen had issues but they more than made up with it great food and service. We came to Bj's on a busy Friday night and got seated within 20 minutes. We were greeted by our server Ravinder (forgive the spelling if it is wrong) who was cordial and friendly. She took our order and brought our drinks with a smile. We happily went about drinking our drinks and talking away. About the time we noticed that our food was not coming our server and kitchen manager Phillip arived and told us that they had run out of sauce and had to re-fire our food. To make up for the error they comped us appetizers and coffee while we waited for our new dishes to be prepared. We were more than happy to accept and in no time our dishes arived and we were both happy and well fed. Evidence of the care taken to prepare the food was evident in the food that was delivered. Attention to detali was taken in the plating and the shrimp scampi was cooked perfectly. This place has cemented a place as one of my all time favorite hangouts. They handled an awkward situation with geace and a passion for quality so I give this place my best review.
(5)Blck R.
I've been to the one here in Fremont and to the one in Sac. Although I can't remember what I had, I do remember that it was good. This is one of those places that you can take a date to or just to meet a few friends for a great lunch or dinner. I do remember having the Pizzokies...AWESOME. Four Trans-Fats out of Five
(4)GG U.
My second visit here since it opened. First visit was about 2 years ago and after going back this I remember why I didn't make it a place on my list of favorites. Very long wait for the food. People that came in after us were served their food before we were. Portions are small for the price. Same as the first visit. Food is okay. I had the fish tacos and I have had much better at a fast food place.
(2)Roen R.
I like this place because of their popular chicken dish. Their avocado eggrolls are the best. Their pizza blows, Sorry but I don't understand how their famous for their pizza. There is always a huge wait for me and my girlfriend to get a table because this place is so pact at night, and the parking lot is not big enough for all the customers, especially on the weekends. Their Pizookie! OMG They are the best! After I gobble this down, I just want to lay down and sleep and accept the fact that I'm gonna get diabetes because of how sweet that dessert is.
(4)t h.
5 stars for the chocolate chip pizookie. We ordered a large one and it was still warm when they brought it to the table and was topped with vanilla ice-cream. Add a candle on top and it's perfect for a birthday celebration if you forgot to get a cake.
(5)Donald R.
Deep Dish Pizza and happy hour is great. Reminds me of Uno's Pizza from back in the day. I also love the great selection of beers they brew.
(5)Emmie L.
Second time coming here, and the experience was a tad bit less pleasurable. Since we came on a Friday around lunchtime, the weekend before Christmas, the place was jam packed and overflowing with Christmas gift exchanges it seemed. The main hostess was okay - I like that they gave us a buzzer to let us know when it was our turn to be seated. The wait wasn't all that bad; around 10-15 minutes at most. Our server was much cheerier! I wonder why haha. No, but he was a nice enough guy who seemed a bit distracted at times, but he was handling many tables all at once. Gave us completely fresh glasses of water, about 2 times for each of us. He gave us some recommendations when we were stuck between two very tantalizing choices, and we took his word for it, thankfully. We ordered from the lunch menu; very affordable choices with great value I'd say - about $6.25. Eventually, I went with the Margherita Fresca (?).. just completely butchered that haha, but hey, it was tres bon. It came with a small side of salad and 4 mini pieces of pizza, which I didn't take to go for what seems like the first time in ages because 1.) the wait was long! I mean like 45 minutes long for our main dishes to come out; no free appetizers either, which sucked a little 2.) the portions weren't those of immense proportions or anything of that sort The red velvet mini pizookie was too sweet for my liking.
(3)J N.
I went here for the first time last night. This is a real nice place to eat and have a beer. Atmosphere is very contemporary and the prices are reasonable. I ordered the Deluxe burger and it was really good. I also tried the Piranha Pale Ale which was really smooth for a pale ale. I liked it. The only complaint I have is that the waiter we started out with thought he was cool so he didn't write down our order and to no surprise screwed it up. My wife asked for no onions and she got onions. And I asked for a glass of water and he never brought it.
(5)Laurie K.
Abandoned shopping mall, gaudy trying-to-be-classy interior, bloated menu, haphazard food expo, disinterested servers, I can't really say I had high hopes for a place like BJ's. If you want to spend more than you should on food that is bland and unoffensive in a place that has less style than the cheesecake factory, then by all means please pay this place a visit. I am not a vegetarian, chain-hater, or otherwise jaded diner. Red Robin in the Newpark Mall is a tightly run ship for half the price of this joint. Go there instead.
(2)Mary W.
Their BBQ chicken deep dish pizza had a super yummy crust - thick and fluffy and the bottom a little crunchy, not like a dense Chicago style deep dish. Got the big appetizer sampler: Avocado rolls and Santa Fe rolls were good. Artichoke dip with tortilla chips was not very exciting. There were also mozzarella sticks but didn't try them. Went on a busy Sunday night and had to wait 30-40 minutes for a table so it's understandable due to the number of people that service would be on the slower side.
(4)Keith H.
Inconsistent. Been here multiple times. Sometimes there is nearly no wait and other times it is insane. Don't make reservations, the BJs franchise as a whole are not good at keeping them. They're often busy and can't exactly keep a table empty for a group who may not show. Food is good stuff despite what others say. Restaurants are often hit or miss with waitresses/waiters and service but BJs is more hit-or-miss than others. But try it for yourself, some people just sound really angry here.
(3)Chris C.
My friends decided to take me to BJs for a belated B-Day Dinner. BJs is a chain brewery that kind of reminds me of a what will happen if you mix Gordon Biersch with Cheesecake Factory, a decent brewery with massive amounts of high caloric food. The most important thing to know about this location is that the lines are RIDICULOUS LONG. So best to call in ahead of time and have them reserve you a spot like we did. Even with the call in, we still had to wait about 15 minutes before we were seated. People were waiting outside the door to get into this place. The interior here is nice (kind of in the style of Cheesecake Factory) with plenty of flat screen TVs all over the place. The best way to describe the menu is that it's American Bar Food so we're talking about deep dish pizza, burgers, sandwiches, big salads, etc. Prices here are reasonable. Most appetizers (sliders, nachos, wings) will cost you between $5 - $9, sandwiches and burgers $7 - $10, and entrees such as pizza, steaks, chicken, etc you're looking at the $10 - $17 range. Also they have a couple of vegetarian options such as a veggie burger, veggie pizza, and some pasta dishes. We looked over the menu and I decided to put in an order of their Blonde Beer and an open faced meatloaf sandwich, my wife got the salad and the baked potato, my friend got the chicken club, and his wife put in an order of mozzarella sticks and the chicken lettuce wraps. We chatted for a bit and our drink orders came up. The blonde was good. It had a light taste to, was really smooth which I liked, and didn't have an after bite at all. Then about 10 minutes later came the mozzarella sticks and the salad. Portion here are definitely on the generous side. I would guess we probably got about dozen or so mozzarella sticks and the "side" salad was pretty generous. Veggies in the salad tasted good and not like its been sitting around for a while and the mozzarella sticks tasted like they were fresh out of the fryer and had a good crunch while keeping a good "gooey" cheese taste inside. Next came our meals, and holy mountains of food Batman, I mean, they must think we are sumo wrestlers or something because they brought out a TON of FOOD. My open faced meatloaf sandwich must have weighed a couple of pounds because the sucker was stack. It had a nice garlic bread on the bottom, a 2 inch thick slice of meatloaf, and a mountain of mash potatoes with gravy and fried onion rings on top (oh yeah it also came with some steamed veggies to make it "healthy"). My wife got a potato that was on steroids because it was the size of a Nerf Football, and my friend and his wife got equally as large portions. Eating the open faced sandwich, it was really good. It's been a while since I've had meatloaf and the combination of flavors was just great. The meatloaf was moist and the mash potatoes had no lumps in it. I tasted my wife's steroid potato and that was pretty good. It was basically cheddar cheese with steamed veggies on top. We were disappointed that they didn't offer sour cream and chives with it because that would have taken the potato to the next level. My friends seem to enjoy their meal too. After only eating half our meal, I boxed it up and got my B-Day Pizookie. There's not enough good things to say about Pizookie, a nice warm chocolate chip cookie about 5 inches in diameter fresh out of the topped with vanilla ice cream. If anything, it's worth getting the Pizookie. It was a nice way to end probably a 2000 calorie meal. The service here was nice and friendly. As to ratings, kind of hard for me on this one. Yes I would come back, but would a wait longer than 20 minutes, probably not, and judging by the lines out the door people are waiting somewhere in the 45 minute range. But I can't blame a place for being popular. Overall a 3.5 star experience, but good enough to round up to 4 stars. If you can avoid the lines and looking for a massive amounts of American High Calorie Bar Foods while watching the game, BJs is you place to be.
(4)Jen V.
I've been here twice and have enjoyed it every time. The food is great - especially the appetizers and pizza. The only problem is that it usually has a really long wait. I recommend calling ahead or just expect a 20-40 minute wait on weekends.
(3)Alex R.
This place is always seems packed. I mean the food is good here but not amazing. The pizza here is not my type of pizza but if you love deep dish style then you will love it. The price here are a tad too much but great tasting food none the less.
(3)Jess C.
BJ's would be one of my favorite chains. I'm normally not a fan a pizza but I love eating theirs. I recently discovered there's one opening near me in the East Bay but in the meantime, I guess Newark would be my next closest option. A group of girlfriends and I came here on a Tuesday night. There was still a 20 minute wait! Onto the food. As a group, we ordered the thai lettuce wraps. There was definitely a nice kick to it. I went with a small buffalo wing pizza. It was spicy but very good. It consisted of little chunks of buffalo wings, celery, cheese, and buffalo wing sauce. A small was more than enough for two people or at least two different meals. We finished off with the oatmeal raisin pizookie. I'm not a huge dessert fan so I guess that's why I don't really understand the hype it. It was just pretty much a giant cookie. The service was pretty good; our waiter was very nice and friendly though a little slow/unattentive at times. Our total for four people with gratuity was about $80. Not bad. Count down begins until they open the one in East Bay!
(4)Kristen O.
Food as always is good. Bartender needs some work. Had to listen to her grumble about everyone else that works here while trying to enjoy my lunch. She also kept touching her hair and face then touching plates and glasses. Ick.
(3)Nicole D.
When we went on a weeknight is was crowded with people celebrating the holidays. It's worth coming for happy hour and half off of their smaller size pizzas. It allowed us to try a variety and have money and stomach space for their pizzookie - yum!
(4)Britney C.
Came here on Mother's Day (yesterday) with my fiance and his family for the first time. We started off with some appetizer sampler that consisted of the avocado egg rolls, Santa Fe spring rolls, mozzarella sticks and the spinach and artichoke dip. The avocado rolls which came with some sweet dipping sauce was pretty good as this was the first place that I have seen them offered. And I love avocado. Everything else was pretty typical and could be found at every other chain restaurant. For my entree, I ordered the parmesan crusted chicken which came with mashed potatoes and some kind of sauce. I got two huge pieces of chicken which I ended up taking one home. The sauce that was drizzled on it was pretty blah and probably would have tasted better with some kind of honey mustard or tangy sauce to compliment the saltiness of the parm. The mashed potatoes were also pretty bland and I didn't really touch it after a few bites. Service was not great but not bad. It was a busy night so I'll cut our waitress some slack. Since I'm pregnant, I couldn't try any of the beers. =( I know, what's the point in going to a brewery if you can't drink beer?!?! But I will be back when I'm un-pregnant to try some of their brews and that damn pazookie.
(3)Monique R.
MMMMMMM, I love Bj's! I went here today with my friend, we had great customer service, and the food was great. We ordered and shared a small half and half pizza, which was really good and a Regular chocolate chip pizookie. We went at 5pm on a Friday, and surprisingly, we were seated right away! I love Bj's I will definitely come back to this location.
(5)Manny M.
Came here for dinner last nite (first time) around 6:30pm and it was pretty crowded for a Wed. We were seated in 10 min. not bad for 3 of us. We started off with the fried artichoke hearts which were tasty, my uncle had the pork chops, my wife had the seared ahi tuna salad, and I had the ribeye w/ mash tators. We were very pleased with the food and service. On a con, lower the music so no one is screaming to get heard in a conversation, I know it's hard for today's society to converse when their face is plastered to the phone, some of us DO talk though. Parking is ok, looks like Picasso painted the lot.
(4)Irfan R.
Been here a couple times and the pizza and pasta is very good. Also have a lot of TV screens all over the place so you can watch different sporting events. Good place for groups and parties.
(4)Slug B.
went with about 10 others on a tuesday night. we sat in the bar area, which was a little tricky since you have to stalk tables in order to sit together. but, it all worked out. +our servers were extremely friendly! +wine was half off...got a bottle of cab for 11 and a bottle of pinot noir for 17 +my mac and cheese was outstanding! i loved the bacon bits sprinkled on top. and for just around $3! +i tried my husband's veggie pizza, nothing special.. +platter size pizookie ..i wish i took a picture of that thing, it was enormous and was enough to feed 11 hungry people great place to hang out, nibble on bar food and of course drink.
(3)Milicent A.
So I've been here a couple of times, and I have to say not bad. The area is huge, but it gets packed quick! So expect to wait on those days. Every time I'm hear, I get pretty good service, but some of the waiters/waitresses I have need a Rockstar or some kind of caffeine overload! Other than that, they were polite and attentive. Just kinda....Sleepy like? Anyway, always had a decent meal here, but the food is way too heavy for me, and thats A LOT to say coming from me To be honest, I'm not a big fan of their pizza, which they are known for. I like their lunch specials, and I like how they have a section for people who want to "watch" their weight...theres about 6-7 entrees that are less than 600 calories each, and they dont sound to bad either.Im addicted to their unlimited soup and salad lunch special for about $6.75? I love their cheese broccoli soup. Good for groups, but plan ahead on busy nights. Happy hour is ok. Their bar can be bigger! Btw, they need to stop waxing/buffing that floor of theirs/
(3)Naren C.
Not a huge fan of this place and its mainly because of the wait, but also because their food is mediocre at best. The deep dish pizza is nothing like it should be, it should have layers of sauce, toppings, and cheese but its just a buncha dough. They have more than routinely gotten my order incorrect, which I don't really appreciate after having to wait a half hour for my food. At that point it's not really worth sending back and risk it coming back with spit, a half hour later.
(2)Whitney W.
I have only lived in Fremont 3 months but I've been here about 10 times. My friends and I always like to just sit at the bar when we eat because the bartenders are so funny and nice and the drinks are GREAT! I like the fun noisy atmosphere with the restaurant feel. Perfect place to come to watch the games!
(4)Sean S.
I first learned of this place when they catered my company's lunch meeting. This place gets 4 stars because of the great food, friendly wait staff and great food... plus they have fresh-brewed beer! I especially like the Piranha Ale. I've been back 4 times so far & I really enjoy their super-sized salads. Also, you can't go wrong with their appetizer combo and deep-dish pizza. Also, they conveniently have online ordering & a special pick up entrance. They get only 4 stars because it's a bit pricey for pub food.
(4)Adrienne P.
It's really a shame that their service is so lousy. Otherwise, it would be a nice, fun place to go to in my neighborhood. We tried the on-line ordering service and boy oh boy did they screw up! Why even bother having a "special instructions" button when the staff is just going to ignore it? Problem #1: We requested "no mayonnaise" on the bbq chicken sandwich. It came slathered in mayo. Problem #2: We requested bacon and cheddar cheese on the sourdough burger. It came without both. Problem #3: We had a $5 off coupon code which we entered into the on-line system. They did not honor it until my husband had to point it out as he was picking up the food. Problem #4: They said the food would be ready at 8:15 p.m. It wasn't ready until about 8:40 p.m....actually, we think it may have been ready and just sitting in the kitchen and it was just when one of the employees decided that it was convenient enough that they went to go get it. The reason for our hypothesis: the food was cold and the bread on the sandwiches was soggy when we finally got to eat it. It got cold during the drive home, you say? Nay. We live about 4 minutes away. There is no way that it would've gotten that cold that fast. Problem #5: We wrote an email to the company to complain (we were going to complain immediately but it was already 9 p.m. and we were tired and hungry and we knew that with how busy they were that no one would help us out). Well, they have not responded. Had they responded, I might have written a nicer review. BJ's - you messed with the wrong Yelper.
(1)David T.
I must be hitting this place at the right time because every time I get great service & the food is outstanding. It also helps to make sure you're starving because they have huge portions. Anyway they've got real ice tea not the watered down like at Costco that never empties (for long.) I've sampled just the burgers here which have been cooked perfect every time. It's the only place where I've gone where they include a knife for a burger. You need it if you're not starving. The fries are fine filler. The decor is nice. Lots of TVs & pleasant employees. It's pricey compared to most places I go for lunch but it's well worth it.
(5)Al M.
My girlfriend and I came to BJ's for happy hour and decided to order out of the box, we order a Mediterranean deep dish pizza; this was new to us because we usually go for the usual combo or just pepperoni. When we got the pizza, it was hot, topped with veggies I couldn't even pronounce but it was hella good. It came on an iron skillet, waitresses were nice and conversational. All in all, loved it.
(4)May C.
Not sure if it was because it was St. Patrick's Day, but their happy hour ended til midnight!!!! That's Awesome Blossom!!! (Whoops, wrong restaurant)
(5)Christine K.
Not sure if we just got lucky but we had a great waitress that checked on us multiple times. Food is always consistent and good, had an ahi appetizer, pizza, and gharadelli pizookie.
(4)Monica L.
I feel like I have been to a BJ's before but I am just not sure where or when because they seem to be popping up everywere! Came here yesterday for lunch with my dear friend Sue Ann D.*waving* and her husband. Yeahhh! This place is huge! I walked in and I was thinking "WOW! This place reminds me of Vegas for some reason". The decor is trendy, modern and cool. I liked it! We were seated immediately and had great wait service. We shared the chicken wraps and all of us ordered the turkey club since both Sue Ann and her husband were raving about it. It is very good! I could only eat one out of the 4 sandwiches! I took the rest home to eat for lunch today. It also included a decent sized garden salad and I had that with Italian dressing. This place sort of reminds me of Cheesecake Factory (which I am not a fan of) but without the ridiculous wait! This location sits alone in a Mervyns shopping center plaza (sniff sniff!) with all bare stores and wood planks on the windows and doors. I am sure within the year this area will be really desirable with new and shiny stores. But BJ stands all alone pretty well. Their parking lot is a bit strange for some reason but there is plenty of parking because of Mervyns being unoccupied. I would come back probably with a group since it seems like a good location for large parties. Prices are decent and since I got to make two meals out of my one meal from here, it was worth it in my book! I'll be back!
(4)Lisa B.
Good food, horrible sercive. Every time I have eaten here the service has been really bad. We went for my man's birthday and it was just the two of us. We were seated at the table and sat there for 15 minutes before someone finally came and asked us if we had been greeted yet. We were so hungry otherwise we would have left and gone somewhere else. My man ordered a beer that never came. I had to go up to the bar and order one myself. Our appetizer came out after his meal and my meal came out 10 minutes later. Bottom line...the food is pretty good but the service needs a lot of improvement.
(2)Trika D.
I was definitely hesitant to try BJ's. It sounds a bit sketchy and it's in Fremont :P ....but I'm glad I tried it. The best thing about this restaurant is that it's open till midnight/1am depending on the day. It's great for a late night sports, drinks, and dinner. Pros: - The food is phenomenal... Some of my favorite dishes are the Fresh Mozzarella and Tomato Salad, Fish Tacos, Clam Chowder, Ahi Poke, and Seared Ahi. - Their pizzas are good. I'm not really a pizza person, but I did try their Deep Dish once. Even I have to admit that it's better than the average pizza. Try it at least once. -They brew their own beer and root beer. First timers should definitely try their sampler. You get a little taste of all their different types of beer. - Their desserts are so delectable! A variety of pizookies (I recommend the White Chocolate Macadamia Nut). I've also tried their Baked Beignet. While it's not a real beignet, it's still reallllly good! - TVS...they have a lot of them. They're all tuned to Sports channels and on mute so that they don't bother anyone. - They're open late. How many restaurants are open past 9:30pm? Not too many. BJ's is not only open late, but also serves good food. - They do have some healthy options (I've never tried them :P ) - Their portions are pretty big so you can take some back home! Cons: - If there's a big game on, expect to wait for your table. There are no reservations. - If there's a big game on, expect there to be loud cheer every time a point is scored. Most of the time, it usually comes from the bar area, but still beware. - They change servers mid-dinner. I'm not sure why....but every time I've been here, I've had a change of servers while I'm still eating. However, they're good with updating the new server, so that there's no confusion. Overall, I definitely recommend this place. If you're craving some food or drinks after work or happy hour, this is the place to come.
(4)Timan G.
This place reminds me of a blend between Cheesecake factory and your typical sports bar. There are more knife and fork options but the food really isn't all that great. The burgers were a let down, and my mom's cheeseburger actually came out a bit cold! My brother loved his calzone. The fries are just eh. I had the open-faced meatloaf sandwich which supposedly features BJs' "amazing signature meatloaf." Did I miss something? A college student with no cooking experience could make better meatloaf. But the calamari was good (granted it's really hard to mess that stuff up.) The mozerella sticks were delicious with a very tasty, parmesan garlic marinara sauce. I'd go back for the cheese sticks, that's all.
(2)Christy K.
Great selection of food. Their ale and their Hefeweizen are really good. The service is SLOW. Painfully slow. I know it's crowded, but it doesn't take 30 minutes to fry up some fish n chips, ok? I'd go back because so many things on the menu sounded tasty. And it's a cool place to hang.. the bar is nice, they even have Grey Goose L'Orange there, which made my dad happy. Our waiter was so-so. I've definitely had worse but he just really seemed like he didn't want to be there. All in all, cool place.. has potential.
(4)Tisha G.
After all I had heard about BJ's, I was really excited about coming here! Then I met their jerk-off bartender, Robert. GAG me. Completely rude! It was my friend Sasha's 22nd Birthday, so we first-things-first; We marched up to the bar to buy her a few drinks. It did't take the 7 of us long to realize that our bartender that had been tending to the same group before I had gotten there, was completely oblivious to our business. He was rude, he ignored us, wasn't very good at taking our orders, and even TIPPED himself from my change!I didn't even get my $5 change back for my drinks. Because he took the change for himself, I ended up being forced to tip him more than my drink cost. Now I'm not a miser - If you do really well and are friendly, I will tip you $10 for your effort to please me as a customer, because face it, places need patrons in order to do well. Too bad they stiffed one who is an avid yelper. Food took a while to come through, but our waitress (tall skinny caucasian girl) was very sweet, accomodating and helpful. LOVED HER! We were in a goup of over 20, and she was very calm about how crazy it was. But the bartender! No matter how many times we went back (And we spent at least $200 at the bar) this "Robert" character was incredibly rude. He even almost gave me a DIRTY glass. Are you freaking kidding me? Luckily a smarter, kinder bartender behind him pointed out that fact quickly and then took over the task of making my drink. Good guy, but I didn't catch his name. Overall, BJ's was so overrated. But their Grilled Thai Shrimp Lettuce Wraps were really good.
(3)Will C.
The staff is poorly trained. After dropping a pizza dish into one of the kids meal, anyone with common sense would offer to replace the dish right away. This review is based on service.
(1)Sahar R.
Service here is terrible every time I have gone in a group. It's like they know gratuity is included (mandatory in groups) and stop caring about the fact that you're trying to enjoy your dining experience.
(2)Joyce P.
I'll give it four stars. I am not going to lie. I am not a big fan of chain, but BJs...I'll make an exception. Their pizza is awesome. It's almost as good Z-Pizza for me at least. Their beer is good Root beer and cream soda is yummy! Great place to hang out and socialize with appetizers and drinks. They have pretty late hours. Their staff is really nice. I think once we had mediocre service, but it can't be perfect everytime. Oh and that take out service they offer is pretty nifty too.
(4)tracey l.
This place is solid to come here for lunch. The deals are good. I usually get the half sandwhich with half soup/salad and you get fries with it. Its a lot of food for 7 bucks plus tax and tip. When BJ's first opened up, the service was really crappy, but it has gotten way better. Their pizookie is the BEST. If its your bday you get a free one! :D Their pizzas are mainly deep dish and you can share making the price pretty good. Overall solid place, not my favorite bar, but definitely good to go during lunch. If you are on a diet though, don't bother to come as its high calorie dishes!
(3)Rana A.
It's nice to see that Fremont has a restaurant that is open past 10pm. The food here is ok, but the service is really bad! We had a party of 13 and they told us it'd be an hour and a half. Knowing this was a lie we stuck around the bar until our table was ready. About 25-30 minutes later we see a table being cleared off. I walk over to the hostess stand to ask if we can/were going to sit there. I was mid way through my sentence and she walks away.... No excuse me, just walks away. At first I thought "what just happened? then I was PISSED! I talked to the other hostess about what just happened and she told me to ignore her "because she's weird". I don't give a F**K if you're weird!!!This is your JOB!! Anyhow I go to complain to the most senior manager and all he says is "I'm sorry". I apprecaite the apology, but he didn't even try to make me happy. He didn't offer to discuss the matter with the hostess, offer a complimentary dessert or possibly a voucher for the next visit. Just I'm sorry. Luckily our server was kind and gracious. She was very efficient with us and checked up on us frequently. We all left happy and full, but that hostess' behavior left a bad taste in my mouth that I don't plan to return.
(1)Scott B.
The service was a little confusing! I tried to call ahead and make a reservation but there were no more open slots... So the manager instead puts me down for a call ahead waiting, a deal they got... However when we arrive for my gfz birthday they didn't save my name so we had to wait for 40 mins to sit down and get a table... Which was very frustrating.. BUT They ended up waiving for a free appetizer and three free clam chowder bowls because they screwed up all on them! The service for the actual food was amazing when FINALLY We sat down!! Oh ya one last thing puzoookies amazing :)
(3)Maureen M.
This place is just great to throw back a couple of beers and watch a game on 1 of 9 flat screen TV's. esp the jeremiah red! The menu is good for those that like variety, but not good for the indecisive. the service was good. Food: their pizza is a little bland to me, give me a REAL deep dish pizza please. try the jumbalaya, pretty damn good, ALMOSt as good as the south. and the one and only PIZOOKIE!!! for all those dessert feen out there!
(3)Jennifer D.
I love their pizookies!!! Chocolate chip cookie and vanilla ice cream...I cannot go without eating this!! I dream about them! Their service is really good and they let you try as many beers as you would like. They have a great selection of beer too!
(5)Omid M.
The food is okay. Ghetto type of a crowed hangs out here. Its like a bar with okay food. I know they have had problems with cars being broken into and fights in the parking lot. The only thing that is great here is the PIZOOKIE!!!!!!!!!!!!!! That is the only reason I will go back.
(2)Justin K.
this location of 'BJs' in Newark, CA is a class act. While mistakenly walking in the ladies room (i thought it was the mens room) I saw an employee do a line of what appeared to be cocaine. But besides that, I will comment they have some of the best beer and wings in Newark!
(5)Rob S.
I've been to this BJ's many times only because of the fact of "going along with it" The service.. Wait there is no service. The waiters are slower then slow the food is horrible, no really it's HORRIBLE. The only thing good there is the beer and that's not even good. I don't know how that place is still in business. Go somewhere else folks. Go anywhere but there. I wish there were negative stars to give.
(1)Foodierock n.
I had been to the BJs in San Mateo and had loved it. The one in Newark is not that good. We waited for more than 1 hr to be seated even though we put our name on the list by calling them. We were in good mood so I didn't mind it. The place was overly crowded and the waiters have it out of control all the time. Once we got seated our food arrived in 30 minutes. The potato fries were not crispy ( that's the only thing you expect from fries really) The pizza was OK and not hot and so was the pasta. The Pizzokie was also mediocre. Moreover the waiter just kept avoiding us when we wanted to order. He was more interested in the new parties that were coming in. The total hours we spent at the restaurant - 4 hrs. Was it worth it? NO.
(1)Noel M.
It must be BJ's week (my bf will be happy! lol!) For the second time this week I met up with friends but this was the first time at this location. It's the same ol' BJ's, terrible service and all. The only difference is this one has a jacked up parking lot.
(3)Henry C.
I've been to BJ's about 6 times, I've had no issues with the food at BJ's for the most part. The food I've had there: about 4-5 different kinds of pizza there (all good), I had the meatloaf (decent), Pulled Pork bbq sandwich (really good), Salads are (okay/avg.), a lot of beer to choose from. the only thing I could say negative about BJ's is the service, its hit or miss at times.
(4)Ha N.
The only thing I come here for: one word. PIZOOKIE! 887 calories. Enough said, I FAIL
(3)Jeannet S.
This place is ok. Their menu could be a little better. Their pizza is really good though. I don't like that their breakfast menu is only on Saturday and Sunday. I go here when in a hurry during the week. Love the curb side pickup. Never had problems with the service.
(3)Vinay B.
The best thing to ever happen in Fremont! Go here quite often after a long day at work or for somewhere work discussions! Very friendly staff..great beer.. Could improve on the Single malt collection (hence the 4 stars ;-)) appetizers are gr8 and ofcourse don't leave without a pizookie!
(5)mike l.
PROs: - Good quality food. Better than Elephant Bar in my opinion. - Deep dish pizzas are great. - Avacado egg rolls are off the hook. - During happy hour, you get half off of all appetizers and a few bucks off of your drinks which isn't bad at all. CONs: - It will probably take you at LEAST 45 minutes to an hour to get a table, even for two people. Your best bet is to get your name on the waiting list, grab the little vibrating thing, and hang out at the bar. If you see a bar table or spot open up, just hop on it and order your food from there. It's a lot faster. That's about it. Fair prices, good food. 4 stars.
(4)Helen H.
I work not a mile away from BJ's and very excited that it's finally opened. Opening night, I got there early with a coworker, 5:00 pm and the place was crowded already. We found a table next the bar and the waiter took his time to greet us. He went over the beer menu, which was nice, and took our drink order. He did not come back for a little more while before he took our order (I expected it), so problem. After he took our foods order, he did not come back to check on us. We waited for over 45 for our appetizers and finally we had to track another waiter to get our waiter. When he came, he said, "hmm, foods are not here yet," and he left to check to on it. As it turned out, he never put the order in! The manager came, apologized that his staff dropped the ball on us, jokingly, and offered us desert; well, hello, we have not had anything to eat yet! We decided to leave and asked to have our bill, for a beer and an ice tea. At this pointed, we both expected the manager to comp our drinks, but NO, and they took forever to come back with our bill. We walked out of BJ's with shattering disappointments! I've been driving by the restaurant every day with anticipation for its opening day and now walking away with regrets! Do NOT come by until this place open for a year when they get their act together! Very disappointing. Horrible.
(1)Jojo N.
Okay, so my last review was harsh, but very true. I came here last night with my gf, (the same friend that went with me back in January) We were very impressed with our server Mark. We sat at the bar and was prompted a table right away. Mark was very attentive and friendly. We ordered the Avocado Eggroll without cilantro and split the Giant Baked Potato which satisfied us. They even got our avocado eggroll right--WITHOUT cilantro! Then we got the Pizookie White Chocolate Macadamia which was divine! When I asked for a to go box, Mark made sure he gave me an extra side of Alfredo sauce for my leftover. We really really liked Mark a lot. Definitely will come back here again PS! They have 2 Happy hour deals! Great deals on appetizers and beer!
(5)Tiffany M.
Despite the wait. Anything on their menu will not disappoint you. Beers and pizza, a must get when you do come. ALSO, you must get a PIZOOKIE!!! A fresh baked, hot out of the oven, RICH cookie topped with scoops of vanilla ice cream and served in its own deep dish. **I favor the white chocolate macadamia nut.**
(4)Miss H.
Recently opened -- how exciting! But besides that, it's your standard BJ's. We went at a random in between lunch & dinner time, so we were quick to be seated and our food came out fast. Our server started off by telling us that we were sitting in a "bad luck" booth since the kitchen already messed up that booth's order twice -- good to know? Luckily we had no problem with ours, but I could imagine the service to be a little sketchy during busy hours since they've just opened.
(3)Alex R.
An unfortunate name for such a good place. My friend suggested we go to this place because its his favorite place. I had not heard of it before so I figured it was worth a try. I walked into this place and was impressed. The high ceilings and open layout of the restaurant were really nice. I was even more impressed when my friend had told me that they brewed their own beers. Sadly this trip I didn't try any but I will next time for sure. I decided I was in the mood for chili. My friend wanted appetizers and said I had to try the pizza. Knowing full well I was going to Yelp this place I decided to go with it all and just sample what I could. The chili was delicious. It was perfectly cooked with a little bit of spice. The top was covered in a layer of melted cheese with a dollop of sour cream in the middle and some chives. Perfect toppings for chili. We got the appetizers sampler thing with spinach and artichoke dip, avocado egg rolls, santa fe spring rolls, mozzarella sticks. The appetizers really weren't that impressive. I ate all my mozzarella sticks but left most of the rest on the plate. It's not that big of a deal to me because I rarely order appetizers unless its nachos. On to the pizza. At first I almost waived off the pizza entirely. I mean it said it was deep dish pizza and I figured it couldn't compare to Zachary's or Patxi. Plus the pictures did not look like the deep dish pizza I had had before. When the pizza was delivered I shoveled out a slice grabbed my knife and fork and dove in. I was impressed their pizza was a much doughier version of my previous experiences with deep dish. It has a big puffy crust with very little sauce and then is loaded with cheese and toppings. After the first bite I was a fan. I sat there trying to convince my stomach I wasn't full and could finish my slice and have another. It was an uphill battle but I managed. During the course of our meal my friend said that this was his favorite restaurant and wanted to come here for his birthday I told him he totally should and do it on a night i don't have class so I can go. He agreed. So hopefully some time next week I will be able to go back and try a burger and get a sampling of their beers.
(4)Beef E.
Just an average place to eat. I went there twice, once because I was really hungry and it was the only place still open. The food is uninspiring and their beers are hit or miss. Although they have nice selection of Belgian Beer, I would rather make a trip to BevMo. Only go here if you are tired of eating Afgan or Indian food.
(3)Alicia L.
I absolutely Love BJ's restaurant. This is probably my favorite restaurant; not because of the service (because their service really isn't the best since they are always so busy), but because of the food. Their food is Awesome. If you ever go to BJ's you MUST have the Pizza. Their pizza is the best damn pizza I've ever had next to California Pizza kitchen. Also try a Pizookie (A cookie with ice cream on top of it) because that is super delicious too. They've got happy hour, a really big screen for all you sport fans, and ultimately the food is just great. However, not a great fan of the service, but it's not too bad. I just go for the pizza and pasta mostly.
(5)Olivia N.
We came here for our friend's birthday dinner on July 4. It was an early dinner and it wasn't very busy. We had a huge table by the window to accommodate 20 of us including kids. Our party started with a flight of BJ beers (7 beer sampler), appetizer combos, shrimp lettuce wraps and a couple deep dish pizzas. All of them were delicious! For entrée, I had Harvest Hefeweizen paired with Santa Fe salad. I enjoyed it very much. The servers were attentive and friendly. They did a great job keeping our drinks full and orders straight! The manager even came over and asked if everything was ok. All and all we had a great time here. Thanks to the free birthday pizookie with a candle. We were able to sing Happy Birthday to our friend! I would recommend this place to everyone.
(5)James N.
BJ's are famous for their Chicago style pizzas. So what did we came here for? Of course the pizza. My sister was raving about this place so I wanted to come to see for myself. I'm quite amazed at the size of the restaurant everything is so huge. Even at one size of the restaurant my friend spotted some. We had ordered avocado egg rolls which came in with the sauce. I quite like the appetizer since it had us get ready for our pizza. We had ordered a half BJ's Cheeseburger Pizza and a Mediterranean Pizza. The Cheeseburger pizza is surprisingly good. Mediterranean Pizza however is a bit too strong for me the pesto sauce and blue cheese is overwhelming. Service was a little inconsistent since we had a waitress who was still under training. However, the waitress definitely is working and not slackin or anything. Food can be better but is rock solid. 3 Solid Stars.
(3)Kermy K.
Great for drinks and sports. Not good for food. Their utensils and plates are so dirty. So many times I've found bugs in the glasses or left over things on forks and the benches/chairs. Their food is bleh. I found a hair in the pizza once. Their shrimp in pasta is theeeee tiniest shrimp I have ever seen. I felt bad eating it bc I thought it musta been a baby shrimp. Forget about counting calories in the food. The desserts are sorry. Can't recommend this place.
(2)Annie M.
ABSOLUTELY the worst service!! We drove from Tracy to take my mom out for her Birthday Dinner. We decided to go to the new resto across Newpark Mall only to experience the worst service we've ever experienced in restaurants!! When the hostess sat us down she offered us the beer menu and I said no but can I have a coke, she replied "I would get you a coke but I'm not your server" and left. She didn't even reply by telling me she would let my server know. She was pretty rude!! The place wasn't so busy since it was a Monday night. When our server finally showed up, we placed our orders and when our meal was served, no ketchup, A1 Sauce or hot sauce was delivered. Just the plain salt and pepper on the table when we arrived. When I asked for the A1 sauce, she gave me a dirty look and walked away. Instead of us enjoying my mom's birthday, our conversation was just about how poor the service is and how our server was rude and her facial reaction was unacceptable. Aside from my brother in law joking about how the hostess made me feel stupid about not being our server, our waitress being rude didnt make the birthday celebration a celebration. After we finished dinner, I asked her about birthday celebrations. She said rudely that they don't do the singing thingy, which was fine with us but she didn't have to respond so rudely. She described the birthday cake and asked if we wanted the dessert menu. She gave me the dessert menu and took forever to come back. She was fast on delivering the bill though. When she finally came around about the dessert, we lost our appetite! Paid in cash because it took her forever to get the bill and we decided to pay in cash instead of Credit Card. She's lucky we gave her a tip. WIth that service, I will NEVER come back to this resto. I'd rather wait 3 hrs for a table at Claim Jumpers since their payback is excellent service! venue: The resto is nicely decorated! lots of space and not crowded. Seems like they've put so much effort into the decor of the resto and absolutely NO TIME on training their servers! Only props was to the bus boy who didn't complain and had a smile on his face. We asked for a plastic bag for the to-go box the waitress forgot to bring us and he got it right away. When we asked for a refill, he didn't reply by saying he's not our server. He got us another refill with no sarcastic look on his face. I don't recommend this place! THEY NEED TO WORK on their SERVICE. I'd hate to name names but our server was REALLY aweful and she ruined my mom's birthday celebration with her rude service! The receipt said our server is Chantell B. OMG! I just tried calling the resto to speak to the manager (to complain about how the server RUINED my mom's birthday Dinner) and when I first called, it rang 3 times then someone hung up and the second time I called someone named Erica answered and I asked for the manager. She was really polite on the phone but I was on hold for more than 10 minutes. 5 minutes too long I'd say! I forgot who I was calling for being on hold for so long.
(1)Jennifer J.
CUSTOMER SERVICE SUCKS HERE! The food might actually be enjoyable if it weren't for the snotty twenty-something's running the damn joint. Me and a few coworkers stopped in for lunch at 1:00 PM and I didn't get my shrimp taco with a side of tortilla chips until about 1:45, please note...my coworkers ordered a side salad with soup! I had to ask the waitress when the food was coming out because I had to return to work and she looked at me like I asked her to bow down and kiss my feet...Hmph! I will AVOID this place like the plague...or at least until they've been in business for a few years and management steps their game up! Boo on BJ's!
(1)Rita E.
I've been to this location twice. Last Tuesday, we were seated almost instantly & on Saturday, we had pretty good timing as people were leaving the bar and openned up just the right number of seats. Tuesday's picks: + Balsamic Glazed Chicken: I'll swear by it everytime. It's a pretty well-rounded meal. I've been lucky to never get under/over-cooked chicken. + Strawberry Confusion: Tasted great but I couldn't taste any of the alcohol. + Pizookie: If you've never had one, treat yourself to a couple moments of bliss. A giant cookie & ice cream are sure to bring a satisfied smile to your face everytime. Saturday's picks: After spending the day wine tasting in Livermore, all I wanted was soup. + Broccoli & Cheddar in a sourdough bread bowl: The bread was yummy, but the soup was SO salty... I'm glad I had the bread to balance it out a little. + Mango Mojito: Another overly sweet mixed drink... Couldn't taste the alcohol. Yummy nevertheless. All-in-all, it's your run-of-the-mill American Restaurant & Brewery. Great for groups, one-on-ones, or dining alone. I'm glad they're building a BJs in Concord... Newark is so far...
(3)Evan T.
So i went here to celebrate a birthday and well... we didnt' reserve in advance but 1.5 hours wait for a BJ's? It's not like this place is a high class restaurant or anything. i've been to the bj's in cupertino and that place gets a thumb up from me since its got decent service and the food is aight. So this newark location... well I dunno what it is. Perhaps it speaks to the quality of people in Newark/Fremont area, but the service here is absolutely awful. I'm a simple guy, and when I don't know what to order, I usually order what the place is known for. So since its a brewery, a beer and possibly a burger or pizza. I decided to go with the calzone, and i asked the waiter what he'd recommend in terms of beers to compliment what I ordered. He recommended a beer that he liked, but when i read the description it wasn't something recommended for a pizza-type dish. I was whatever about it. So i had a party of 4, and everyone got their food in a relatively reasonable time... everyone 'cept me. The person that brought the food to our table wasn't even our server and I asked "what about my food?" and of course he didn't know what i ordered and he said he would go check on it. Never came back. Halfway through my party's meal, I said...alright 10 more minutes and if nothing happens, I'm taking off and the bill's on them. 7 minutes rolls by and our server comes by and i'm like...uhh i got nothing from what i ordered. He said.. umm, what did you order? I told him and he walked off to 'check on it' and he said... its still cooking. i'm like right, probably just started. Finally he came back with my calzone 5-6 minutes later and i was like, "umm and my beer?" It was already too late. My meal was messed up. I should have at least gotten my beer at the beginning, and now i have to rip through it with my meal, instead of enjoy my meal in peace. When the bill came, i told him, 'i'd like to at least be comped for my beer" and the server already knew it was coming and took the bill away even before it hit the table. This place has got a lot of work. The area is a deadzone anyway, with failing rasputin and closing mervyn's. I would expect the servers to know their customer's order, and know how to at least check on their customers. This guy did not and i found myself flagging out other people's servers to check up on whats goin on. This place pales in comparison to other chains and is not worth the hype by far.
(1)Noky C.
BJ's is all about compromise. I came here around 5pm on a Thursday night and it wasn't too busy. Took a seat at the bar and ordered a 4 beer sampler ($5.75); all of which were quite disappointing. Pumpkin Ale- watery and bland with a faint aftertaste of canned pumpkin Nutty Brunette- tastes like a slightly skunked New Castle PM Porter- watered down Guinness with no carbonation; literally like half Guinness, half water Tanaka Stout- undrinkable; I'd imagine this is what shoe polish would taste like While I tried to consume these barely drinkable beers, I ordered Angus Sliders since it was still happy hour and appetizers are $2 off (half off mini pizzas and $1 off pints). The sliders were excellent; like miniature In-N-Out burgers (I'm a sucker for all things in miniature). I upgraded my 4 beer sampler to a 7 beer sampler ($9.50) so I can finish off my mini burgers. The results were the same; disappointing beer. Brewhouse Blonde- imagine Bud Light with a faint nutty aftertaste Jeremiah Red- New Castle with a kick (7.3% alcohol) Harvest Hefe- imagine watery, over-carbonated Widmer's hefe I recommend sitting at the bar. Big screen tv to keep you occupied, quick service, free samples, and best of all, no pushy waitress rushing you through your beer / food. Their in-house beers were disappointing, but they carry a vast amount of other beers (draft and bottled craft brews). All of which are reasonably priced from $4-$6 a pint. Combined with a large selection of food and big screen tv, this place is a great hang out. To sum up this long drawn-out review, keep it simple. Sit at the bar, order a pint of Guinness (or other outsourced brews) and some appetizers. For heartier food, stick with burgers and pizzas. Great place to hang out since they have a large selection of food and beverages; hence the 3 stars. It's a compromise. ----- More on food: -deep dish pizzas are far too doughy. Thick mushy-soggy bread with toppings; some liked it, I didn't. Go with the thin crust pizza's from the appetizer section. -giant baked potatoes are just that; HUGE!! Looks tasty and filling with all the toppings, but I'd be in a carb-induced coma if I finished one. -spinach dip appetizer was disappointing; think grocery store jar of spinach dip and a pile of stale tortilla chips.
(3)Cookie C.
If you love beer and chaotic rowdiness and mediocre food, this place is for you. But sometimes you just need to surround yourself with good friends and go wild while venting about your crappy work day or love life while nibbling on some reheated frozen appetizers. At BJs, the sports settings are awesome. I love coming here and dining with friends while watching the Giant's or A's games in the background. The beer selection is also plentiful, but being a non-beer drinking aficionado, I just drink soda. This said, who doesn't like pizookies? Oh, and service is usually very good.
(3)Sherry M.
This place is always busy. The average wait time is between 45 to 55 minutes. Then again, I was there on a Friday and Saturday nights. I like their beer samplers and appetizers. Save room for pizookie.
(3)Jennifer J.
I love all the BJ's and I'm UBER excited there's one close to home. Maybe the reason I've had nothing but success in all my experiences at any BJ's is because I always sit at the bar. I just hang out and watch TV until there's a table available for me to snag. I love their beer - probably because it's so sweet. They have a little known option of 'mixing' the beers.. my favorite is the PM Porter with the Berry Burst Cider. They float the porter on top of the cider so the glass looks so pretty!!! Their food is pretty good. Really good pizzas and burgers, fair appetizers - overall just good straight up bar food. Of course, there are the pazookie's, which are the reason I fell in love with BJ's to begin with. Warm gooey cookie topped with melty ice cream... how could you go wrong?!? If you want to have some drinks and watch a game (or 10), BJ's is the place to go.
(4)Sandy C.
My hubby, brother and I came here for the first time last Friday to celebrate my brother passing the CA bar!! WOOHOOO!!! We had such an awesome time scarfing down pizza and beer and appetizers.... We got two mini pizzas so we could try different types, potato crisps, and a few rounds of beer samplers... wooo! ...Awesome combo for ultimate guilty pleasure satisfaction. =) The BJ's haters need to relax!!!! This place just opened and it's jam packed for good reason! Whiners say... "eww greasy deep dish pizza" well you know what I say? YUUUUUM!!! I'm all about the deep dish pizza! I love how it's thick but has a nice crunch to it. It's not all that greasy but just enough! If you want healthy food -- go to sweet tomatoes dummies!!! Not only is the pizza awesome, I LOVE the beer samplers. It's way better than the ones they serve at Rock bottom. At Rock Bottom, you get these tiny little shot glasses. At BJ's the beer sampler glasses are much taller. YAY. This place sure beats happy hour at hooters with their nasty salty wings. A nice buzz after work the best guilty pleasure pizza in town 5 min drive from home My only complaint is the long wait to get a table. It's a 2 hour wait on a friday night! crazzyyy.... I just ended up getting my drinks and food at the bar. The bartenders were super friendly and the food and drinks came out fast, maybe because we were sitting in front of them. You whiners need to step aside and take that negativity elsewhere... if the snooty people stop coming it'll be an even happier place with less of a wait.
(4)Angel G.
Service was ok, wait was about 20 minutes and that was on a weekday! Food was ok, the best part was the Pizookie! We were able to take it to go because my son got sick. The waitress was able to put our ice creams in a 2go container & hooked us up with another Pizookie because my son's meal came with a sundae but wasn't able to eat it. So she gave us a Pizookie for free!
(3)Samantha S.
Classic BJs, but it's a big one, a little nicer, and big selection on the menu.
(5)Kim-van T.
I was told this place was relatively new - so maybe they're still working the kinks out ?? i have a long list of complaints that i hope they fix before this place gets burned down by angry customers with torches and pitchforks... i was here for a birthday dinner last night and there were 13 of us - not TOO large of a party. unfortunately something went screwy with the reservations so instead of seating us at 7:30 i think we were actually seated closer to 8:30 (bummer #1). so mostly everyone at the table decided to split pizzas - so they ordered 5 pizzas. i wasn't that hungry so i ordered the grilled chicken stuffed potato. i didn't think that the food was coming out that slow - but i guess i was just used to it because i knew we had such a large party and the place was PACKED. so 4 out of the 5 pizzas all come at the same time and the servers were telling us how lucky we were for getting our pizzas within 20 minutes! too bad the pizza was COLD. and it's deep dish!!!! deep dish has natural self-insulating qualities - how the hell did the pizza come out cold?! anyways, so we were still waiting on the last pizza as well as someone's chicken alfredo and the server came over and apologized because we had to call him over to ask him to check on the rest of the orders. he then told us that the manager would be coming out to speak to us and possibly comp something for our patience. talk about being patient! the manager never came out! O-M-G-W-T-F. one plus, i tried the pumpkin ale - which i actually liked, very light with a hint of pumpkin - i'd recommend trying it. my potato was also.. luke-warm, although very tasty and HUGE - i could only eat half. hopefully this place gets its act together. the food is pretty decent - the service is lousy.
(2)Marsh-Silog P.
This rating is more for 3.5 stars. Now I really can't stand deep dish pizza, its too greasy and not enough flavor....so I thought. Well BJ's is pretty greasy but I was pleasantly surprised with their pizza. I don't think it's as "bomb" as what people say but it was good and I would order pizza from here again. Cesar salad sucked though. The chicken wings with the spicy buffalo sauce was great and so was the white choco macadamia nut pizookie we had. My husband and I shared a small BJ's favorite with a Cesar salad and my cousins ordered lasagna, chicken pasta and a medium BJ's favorite also....they finished it so I guess they liked it. I only gave the rating because we had 2 dirty plates.
(3)Rick R.
First time for me, I went there Sat 2/25/12, and had the Ahi Salad. It was delicious. Perfect Ahi and delicious fresh greens. A meal in itself for guys like me who don't need 3000 calories/day. I'll go back for that anytime!
(4)Mike C.
THIS PLACE IS HORRIBLE!!!!!!!!!! Service is awful and the food is mediocre at best. I have been here for lunch and dinner because it is close to work. Every dish tastes the same .........bland. The pizza is poor compared to other pizza places in the area. The best thing I have tasted at the restaurant is their root beer. Otherwise try Hooter's or Jack's in Fremont as a sports bar.
(1)Noe R.
sorry people i know your expecting some sort of phallic joke but it is just way too easy for this place. But any who... A while back i passed this place up while going to the mall. I had not herd of BJs before so i had no idea what they served but some friends told me that they brew their own beer. 0.0 Brew their own beer?? hells yea. For anyone that doesn't know me i LOVE micro breweries so needless to say i was aching to come try it. I shared a large deep dish pizza with a couple on our table. Don't remember the exact name of it but i think it was the BJs special or something. The bread was soft and certain parts were crunchy. It was delicious. I also tried the BBQ chicken pizza that another person in our table had. It was good too but not as good as ours. We also ordered a dessert. a pazookie i was told. This dish is one of the best desserts i have had. Great flavor but had a homey vibe to it that makes you think you can recreate it at home. Also our service was top notch. Our lady server was hella funny. I was talking shit with my friends and what not and she was even giving me some comebacks. Very cool girl and witty. Also she gave us some stuff for free and gave us a discount, I'm guessing it was the shit talking and goofing around we did with her. Her service was 5 stars. For their beer... eh i wasn't impressed. i had the porter and the piranha i believe. Everyone was talking about how good their beer is and what not. I'm not going to lie, its good but theirs better places around like buffalo bills brewery. I do love their bar though. It is a beautiful bar and huge TV in the middle that splits all the sports games 3x3. But don't worry, each channel is still great quality, the TV is that big. Overall i love a good old fashion BJs. eh i lied, i love saying sex jokes.
(4)Will S.
After spending a LOOOOOONG time deciding on where to go after dinner, we settled on this BJ's in Newark. Good thing for us, it was happy hour. So out of all the BJ's I know, THIS ONE has a revolving door. We walked in around 10pm and happy hour seating was scarce. There were barely seats open at the bar and we needed 4 spots. Some guy sitting at the bar was being shady, not wanting to move down one seat so that our group could sit together. JERK. Luckily one of the bartenders pointed out a table open for us to sit. (Good lookin' out). We all ordered a round of shots first, then moved onto beers. We started off with Patron-chilled. Always good. A friend of mine said there wasn't enough salt on his glass. So he tried adding more to it with the table salt. Haha. It was a no-go but good try. We followed the shots with a round of beer. I had a P.M. Porter. It was a nice dark beer (usually good for meaty dishes). Mmmm. Real smooth. I forget what kind of beer 2 of my friends ordered but it was a light beer, rather sweet. I had a sip and liked it very much. Another friend of mine ordered a Jeremiah Red. It was somewhat of a dark beer but still had a nice crisp to it. That same friend and I decided to take another shot of Grey Goose-chilled. Seriously, chilled is the way to go. The check was somewhere around $55. But I wound up paying $20, tax and tip for my 2 shots and beer. Quite good, being that it was happy hour. Service was great. Our server kept checking in on us to make sure everything was ok, even if we did just order drinks. The location was a bit questionable. I pulled up and saw some abandoned building behind B.J.'s with some graffiti and automatically thought "O...K. Ghetto." I shouldn't be one to judge but I couldn't help myself. Anyway, this B.J.'s was nice and perhaps I'll return sometime in the future. But I'm from San Jose and there are closer ones nearby. So maybe I'll settle for those, unless I'm in the East Bay.
(3)Jessica L.
I've been to BJ's before in SJ, but this one is near my new house, so we decided to go check it out. They are usually busy for dinner so there was a bit of a wait, but that's to be expected at most places on a weekend night. We got seated and got a wonderful waiter who made sure we were kept happy and well fed. He talked over beer suggestions with my boyfriend and helped him decide on one that would go well with his meal. I got the shrimp tacos and they were really good. I also ordered a side salad with the creamy garlic dressing that has now become a favorite of mine. We ordered potato skins and they were the standard fair, nothing special, but good. We had the kidlet with us and she dropped part of her grilled cheese on the floor and they promptly offered to replace it. Other waiters/waitresses offered to refill our drinks if they saw they were low and everyone was nice to us. All is all a great experience and above standard customer service. We have gone back a couple times and every time this has been our experience. They have plenty of big screens so you can watch the game and a decent selection of beers to try as well as draft root beer, cream soda, and black cherry soda. The only reason I don't give them 5 stars is because while the food is good, it is standard chain restaurant fair. Good food, I'll eat it again, but not one of those meals that makes you want to run and tell all your friends. I would most definitely recommend this place to people looking for a nice meal in a decent place. The atmosphere is high scale sports bar. Little bit of fun, but a definitely above the average decor at a chain restaurant. They have call ahead seating and I highly recommend using it. Beware, not the best place for large groups, unless you plan ahead.
(4)Michelle W.
So I have mixed reviews about BJ's. Let me break it down: FOOD - 4 stars. Huge portions, great flavor, wide variety. My favorite are the chicken wangs and deep dish pizza. It's even more delicious during happy hour because appetizers are $2 off and mini pizzas are half off. Even though there's a huge selection of beer, I like their berry cider for HH. And onto their famous pizookies, that alone deserves 5 stars. I used to get the white chocolate & macadamia cookie, until I discovered OREO PIZOOKIE aka the holy grail of pizookies. LOCATION - 2 stars. Don't get me wrong, I've been saying BJ's needed to come to Fremont for years now and I was escstatic when they did, but what's up with opening it up in a run down plaza across the street from Newpark? I know there's going to be tons of remodeling in that area, so I hope they remodel the parking lot cuz it's a lil retarded. I would think Pacific Commons off Automall would've been more adequate. SERVICE - 2 stars. Very mediocre to me. It's a challenge trying to flag them down. One of the HH waitresses tried to rip me off the other day by keeping my change in her folder thinking she was going to get an $18 tip for a $40 tab. Girrrrrl, you must be trippin! Good thing my Chinese math skills kicked into gear and I spoke up when I figured I should be getting $10 in change, or else she would've walked off with my monies. That was shady. I always run into Logan people here. Might as well have a reunion. =)
(3)Helen T.
I know there's a lot of lovers of the pizookie famed BJ's brewery, but i just had THE WORST experience ever!!! My mom, husband, and I wanted to watch the 49ers game this past Sunday, along with 3 other people. So there were 6 of us. I called to make a reservation for the bar, since we were a big party, I thought it'd be fine. The girl on the phone said she had a booth in the bar, 3rd row back reserved for us at 2:15. Cool. But we get there and the guy at the front says, "Sorry, we don't do reservations. And the bar is open seating anyway." I have worked in a fine-dining atmosphere for years, and I realize that this is just casual but all dining protocol says that this in itself warrants one free dessert. Furthermore, management didn't stand behind their employees, but rather blamed us, the diners, for not knowing that they don't make reservations. HOW WERE WE SUPPOSED TO KNOW?!? Then they screwed up my food order, forgot to put three of the six chairs and silverware sets at the table (so half of us were left standing for 10 minutes until we went and got our own chairs), and then forgot to put in our pizookie order but didn't realize it for HALF AN HOUR! The manager finally brought one out for us, didn't appologize, just "there it is". The only saving grace was the waitress that relieved our original, forgetful one. Rose, I think her name was. She was very polite up until we signed the check, then she didn't care who we were after when we asked for to-go boxes. Overall a terrible experience by front of house and management alike. Food tasted good (great job BOH) and was hot when it eventually came out. But I am still NEVER going back!!!
(1)Amanda S.
I am frequently going to this restaurant and last night I was very surprised at the customer service I received. I had left my debit card there and called the restaurant to see if they had it. I was told to call back at 9 pm to talk with a manager several times and they would not let me speak with anyone else. I then got in my car and drove back to the restaurant to see if they had my card. When I got there I asked to speak with a manager and expressed my frustration with the host. The manager did not apologize and just told me that the situation was "weird". I am very unimpressed with how I was treated and will NEVER come back to this establishment. This restaurant needs to hire some new employees that actually care about their customers.
(1)Ray R.
Definitely has its new restaurant kinks to work out. Wait was long, even for calling in to be added to the wait-list. On they phone they said 20min, when we got there it was less than 50min (on a Thursday night). Their Mojito is really a limeade with A MINT LEAF. And yes the root-beer is not like the sugared/carbonated A&W stuff you grew up on, so don't worry. The food was alright seeing that I ordered a medium veggie pizza sans cheese. A country fried steak was also ordered and surprisingly huge. Give it six months to work out its problems, and let the novelty of it all ware off a little.
(2)K.D. C.
Was not impressed with the food. The burger was made of low quality meat. Nice place to watch sports and have a drink but I wouldn't get in the habit of eating there.
(2)Emery T.
I was really excited when I found out a BJ's was coming to Newark. The closest one was in Cupertino (which is about 35 minutes away from where I am). I really like their single serving pizzas. If you go at a non typical time (say 2 o clock) you can get seated right away. However, If you go during regular busy hours (dinner time or weekends), you will have to wait a very long time to get seated. I, personally, have never had terrible service during these busy times. But I have heard from more than one source that their service is lacking quite a bit. If you have never been here, you have to try the pizookie (Pizza cookie)!! It's to die for...well if you have a major sweet tooth!
(4)Ann T.
Love the food, this is one of my favorite restaurants, but my first time at this location. 10pm on Friday and had a 20 min wait. I was surprised how crowded it was! The closed Mervyn's parking lot was packed. Interesting patrons...as I was getting seated, a table that was leaving had to carry one of their drunk buddies out. Wow. But the food was great! Spicy marinara sauce gave the chicken parmigiana a nice kick, and we had to try their new dessert: beignet with strawberries, ice cream, and whip cream! Must try!
(4)Stephone B.
Our server was great she recommended beer and deserts that were slammed by my wife and son. We will be going back soon!
(5)Krista T.
Read a lot of reviews about bad service but I had just the opposite. My waitress was "Zaida" very nice and attentive. The staff seemed friendly. The food was ok, I got the pizza, although my son loved the pizza. My friend got grilled chicken with mashed potatoes on a bed of lettuce and they really liked their meal. CONS: The parking lot is horrible, needs to be repaved.
(3)My C.
If the service was any worst, I'd really need to write an angry letter to corporate or something.. I really wouldn't expect that type of treatment from a chain restaurant. Our server was absolutely horrible and the only thing giving this review 2 stars is the decent food. First one into the restaurant and last one out, WHY? because our server didn't want to put in our order till all in our parties, though we insisted her to fire it up, had arrived and were ready. But how would the others in our party order if they didn't get the chance to see the menu? I'm pretty sure she was on something because she needed us to repeat ourselves twice on everything. We saw the food runner/other server WAY MORE often than her. And to top it all off, her way of getting us out was.."Is this(the check) ready? I have to go home." We would've been long gone if you had first given us our food 30 minutes earlier on in the visit! If you ever get the chance to choose your server, stay away from her. I'm assuming she works day time only, blonde curly hair, and looks sort of old. It seems service is just lacking here after looking at other reviews. I never had a problem with the Oakridge Mall location in San Jose. I'm hoping if I ever go back to this location, the service will be better.
(2)Hannah r.
This place is clean and the people are helpful. Every time I have been the wait has not been long, even though the place is packed. It's fun for every one even if youre under 21. The personsal pizza dishes are super good, better than your average pizza, its filling and not to expensive, they give out icecream dishes to thoe celebrating bdays, and if you like to watch the football game with a beer, good service and good food its the place to hit up..
(4)Amanda Y.
This place really is "meh". I like BJ's, especially the ones in San Mateo and Cupertino, but this location is terrible! I decided to come here with a group of my friends for my birthday, and I really wish I didn't. The waiters/waitresses aren't very attentive to customers' needs. My friends and I felt so ignored practically the whole night and our waitress hardly ever came back to ask if we needed anything. We pretty much had to flag her down every time we needed something. Our food came out at really random times too. I think a friend of mine waited 20 minutes after everyone else got their food and it was only a burger. I would suggest getting a reservation at least a week in advanced if you want to eat here without waiting 45+ minutes. It is packed at almost all hours of the day, except if you come in during the weird times like 4-5 in the evening. I think the waiters and waitresses have a lot of growing to do in their profession and I probably won't come back to this location for at least 6 months. Maybe everyone will have their act down by then. I think coming here for a quick drink would be everyone's best bet.
(2)Chi L.
Ok, when I first saw BJ Brewery is about to open in Newark, I am excited and happy. But I also worry that a lot of time, even with CHAIN restaurant, the fremont version(or newark version) is the worst compared to other location. When this BJ first open, the shrimp pasta dish I got , is not that good, the pasta is not even 100% cooked(very hard). Now, I went back for second time, after a few months later, food seem to be better. Actually this is one of the good chain restaurant I like. I am glad this location is getting better, but the waiting line could be long even in thursday night, so plan accordingly. The price and portion is pretty good deal in this restaurant. Beer is good. I am still happy that there is BJ in Fremont/Newark area. Since this Fremont area, usually has NOT MUCH RESTAURANTS to choose from. Oh, I forget to say the desert is pretty good.
(3)Jackie D.
Wait time is forever with food no matter how big your party. i'm not a big fan of chain places but this isn't too bad. they have baked potatoes and i do love me some potatoes. that's what i usually get every time and a side salad. i always feel like a fatass after i'm done but it's kinda worth it....well maybe not the price. i can only vouch for the potatoes and beer. everything else? i think it's just normal chain food. too heavy, too greasy, too plain.
(3)Loren John B.
So I came into town earlier this weekend to find out this place just opened up recently. I thought this place would take over where the Circuit City or Rasputins used to be. Nope. Its smack dab in the middle of the parking lot. I didn't realize all the cars there were meant for BJ's customers. And the dining area is probably the smallest among the other BJ's I've been to. Yikes. My friend told me that all the other BJs in the Bay (i.e. Foster City and San Jose) that they don't allow you to phone in for reservations, but apparently this place did. Ugh. We needed a table for a party of 8, and the wait would be an hour and a half tops. Double ugh. Mind you this was at 7pm, so since its new I guess it makes sense. I showed up with one of my friends a little early and we chilled at the bar. Fortunately, one big party left their table and we swooped in right away. For the record its open seating at the bar, so we lucked out. Service was extra slow and they got our order wrong... in a good way. One of my buddies ordered the Santa Fe spring rolls and never got it. We asked for waters for everyone and that took half an hour. Our shots of Patron for the entire table took awhile too. If it wasn't for being surrounded by good company, we would have complained more haha. As far as getting out order wrong, we ordered 2 large pizzas, the BJ's favorite (my personal fave) and the Great White. Our pizzas came out to one small and one medium pizza, so instead of getting 8 slices per large pizza, we got 10 pieces with the two smaller pizzas of each flavor. Woot. I'm glad there's a BJ's much closer to my home without having to drive all the way to deep San Jose or across the bridge to Foster City. I haven't had it in awhile so it was nice. I'm just not fond of it being smaller than the other BJ's I've been to and the service needs some work too. They also need to revitalize the rest of that shopping center, especially now that the new Mervyn's is closing. I'll review this again if I end up coming back at a later time. And now i just realized that none of us ordered pizookies. Oh well. Cheerio.
(3)Nin R.
Love their burgers here. The burger on sourdough roll just kills it. Their spinach artichoke dip is also a great appetizer. I'll give it up to their pizzokie (sp?) though. It's awesome! My friends and I love to order the party size pizzokie. It's about the size of a large pizza. I'd pass on their drinks though. A little over priced. Save yourself some money and goto the liquor store just across the freeway ;)
(4)Alex V.
I went on a Sunday afternoon and the restaurant was pretty calm. As far as the food I think it's average but not anything out of this world. The service was okay. It's a great place to go with a group since the seating is conducive to groups with a bar. It was a challenge for me because 'm a vegetarian and I don't drink alcohol.
(3)Denisse L.
Called to see what time happy hour was and the guy hung up on me after saying the hours. I knew this place sucked (speaking of this one specifically) but I would think they'd at least wait til you got in the door to be rude to you.
(2)Reese S.
This place deserves at least a 3.5 average rating. I mean, 3 is just an average joint. BJ's brews their own beer and sodas. That's not average. That's brilliant. Upon mention of the home-brewed sodas, I decided to try out their Cream Soda. It was delightfully fizzy and sweet, but not too sweet. It had far better cream flavor than that store-bought stuff. I do not drink sodas, but this was good. I ordered the Smoked Turkey Cobb. Very tasty. Let me give you then run down: layers of smoked turkey adorned by lettuce, tomato, cheese, applewood bacon, avocado, and Dijon mayonnaise sit atop a toasted, garlic and cheese French roll. The roll was the best part of the sandwich, and the sole purpose for my ordering it. It was crispy and crunchy as any good toasted roll should be; the garlic and cheese sent me to another realm of Bread Heaven. I love me some bread, and this roll was packed with flavor. This is not just some run-of-the-mill plain jane sandwich bread. This stuff rocks. The bacon added a nice smokey flavor that paired well with the smoke of the turkey. The Dijon mayonnaise added flare and a creaminess to balance the crunch. As any sensible person should do when eating at BJ's, I ordered the Pizookie. Think of the warmest, gooiest, chunkiest cookie, then think of cold, creamy ice cream...that is the Pizookie. But what differentiates this dessert from the normal cookie and ice cream crap served everywhere else is its cooking method. The dough is placed in a thin metal dish, and baked like a small pizza. Then the ice cream is dolloped on top, melting constantly into a river of creamy delight. The options are many: chocolate chunk, peanut butter, oatmeal raisin walnut, and macadamia nut. All the best cookies. Vanilla bean ice cream is the only one offered for the normal Pizookie. I ordered the chocolate chunk (had to go with the classic). Phenomenal. The best thing of the night. It was so warm and so gooey with large chocolate chunks that just oozed and melded with the creamy ice cream. And vanilla bean was a great flavor selection on BJ's part. It has a distinct flavor, and pairs well with a fresh cookie. I felt like Santa, but on a planet where the cookies aren't stale after sitting there all night, but rather cookied while I was coming down the chimney; and instead of boring milk, I was given the best thing ever created: ice cream. The place is very loud, the service is not very good, and it is darker than Mordor (hence my lack of food pictures). Come for the Pizookie.
(4)Steve T.
this place is nice, like a pf changs or whatever restaurant. we came impromptu to watch the packers/saints game. and got on the waiting list for a table. while waiting some guy came around and gave out complimentary pizza slices. what a nice guy. the waitress was quite a friendly person anyways the pizza was good, the strawberry mojito was good. and the pizookie is always good.
(4)Tom Y.
I have to say I m not going to go back for the food again on my own accord, its overpriced and bland. Their own brand beers are not bad but nothing to write home about (I am a beer snob) but they have a selection of imported beers that is incredible european beers that are hard to find, for the first time in draft form I have seen in the bay area in such variety.
(4)Annie S.
Perfect and not too pricey moderately expensive looking restaurant. This is the perfect place to have a get-together with friends and/or family. The staff's very friendly but the wait was almost always long whenever I went. Their Field of Greens Salad is off the hook! I love salads that have that kick of mandarin oranges in it. It gives it such an astounding flavor. The portion is huge and I always have to pack up the rest to-go. I've also tried a few of their alcoholic beverages. I don't remember the name of it but it was coffee or espresso flavored and the first time I had it, it wasn't too sweet and the chocolate drizzle around the glass complimented the alcohol splendidly. The second time I had it, though, it was too bitter and didn't mix well with whatever main course I had ordered. Their Strawberry Splash is really good, too, except for the fact it had a plentiful of strawberry seeds at the bottom of the glass. Most of my male friends who come here order their deep dish pizzas a lot and I don't blame them because they are so good and SO FILLING. I love pasta, so the first few times I went there, I had to try them. Their Scampi Pasta's shrimp was delicious, but I can't say the same for the pasta. There was just too much pasta and too little of everything else. That goes the same for their Spaghetti w/ Meat Sauce. Everyone who's going to try Bj's for the first time have got to order their famous Pizookies. They offer you a handful of different flavors to create your own Pizookie masterpiece. I recommend their white chocolate macadamia nut and the classic chocolate chip. Who knew a pan filled diabetes platter could not only taste so good but worth the guilt as well?
(4)Henry S.
Came here last night (Thursday night) around 9:45pm and there was still at 20 minute wait! Yes I know its only the 3rd day they were open but they are still working out their kinks. First the bad....I over heard the table next to us complaining to the manager that they have been waiting over 2 hours for their food. People who were seated after them got their food, ate and had already left. The lady was soo pissed (I wouldn't blame her either) but the manager comped their entire meal. Service was a little slow but that's expected when a new restaurant opens. Our table ordered the large sampler plate. It was good but the spinach artichoke dip was not cooked all they way through. It was COLD in the middle. We told the waitress and she brought us another one. She was slightly slow on keeping our drinks filled but I'm going to give this place the benefit of the doubt. We all ordered their deep dish pizza. All of them came out hot and really good. No complaints on the food. OK the most exciting thing for me about this place was the BIG ASS TV right above the bar. You can see it from just about every booth in the place. The GSW game was on so there was tons of fans yelling and cheering. Great location also....right off the Mowry exit off 880 across the street from New Park. As our Governor would say...I'll Be Back!
(4)J. C.
I loved the BJs in Cupertino. This BJs is... pretty much the same thing. And now that BJs is here, I can confidently say BJs has the second best pizza in the Fremont/Newark area. The number one would be Mission Pizza. But BJ's deep dish pizza is a very close second and its atmosphere is superior to Mission Pizza's (big TVs, sports, brewery included, and rowdy young crowd.) As for the pizza, the crunch and bread in that deep dish is certainly a guilty pleasure and probably very fattening. But man, what else do you expect? Wash it down with a pint of their seasonal brew! Of course, having TWO HAPPY HOURS in one day is awesome. They have a happy hour from 5-7pm on weekdays and another one from 10pm to closing on Sunday-Thursday. Go then, and the quality-to-price ratio totally fits the bill and is well worth it. Watch out for the crowds though! For a shorter wait, try to grab a seat at the bar on front of the mega-screen and enjoy the rowdy atmosphere.
(4)Connie B.
Went with co-workers about 11 of us. We were one of the first to be there but those that came in after us were served before us. Their computer system went down and it took forever to get our orders. Half the table was done eating before the rest of us got our food. Horrible! Service was spotty and not very good. Asked for water, never got it. My chicken fettuccine was not cooked all the way and was dry and not good at all. When I told the waitress she didn't even ask if I wanted something else, oh so sorry was all I got. Won't be going there again and I suggest u don't either...don't waste your money!
(1)Gerald D.
When this place first opened, it was soooooo busy for the first few months. Now, it has leveled off. My first visit to this place and luckily, it wasn't busy when we arrived at about 5:30p. We were seated promptly. We had Cory as our server. He's half Asian, half Caucasian. He's real humble. We ordered a Bruschetta to start off with. The bread was toasted with Parmesan cheese and the tomato salsa was served on the side. Tasty. My mom ordered the Angel Hair Toscana. Although there's no kind of meat in this dish, the flavor is bursting in every bite! Then we split a large BJ's Favorite Deep-Dish pizza. The Italian sausage is off the hook. It was a bit strange that my mom and my sister complained that the pizza crust wasn't cook though. The complained that it is too doughy. They say the crust at Pizzeria Uno's is better, which I agree upon, but I don't have any complaints about the crust. The interior has a nice contemporary look on the inside. They have HD screens along the walls. However, there are some mirrors that are hanged on the wall that seems out of place... I would definitely come back here and try their other items on the menu.
(4)Radha X.
Went here for the first time. Liked the atmostphere...casual, but not too rowdy. Their drink menu is extensive and i liked their "beer sampler" even though I didn't like half of the beer. Food was ok. I got the jambalaya...but it was more like stir fry. And my boyfriend got one of their deep dish pizzas, and that was only ok too. Overall I got the impression of a wanna be cheese cake factory. Or many more like an Elephant bar. One thing I liked was they had a detailed "nutrition" index for everything on their menu. Not that I changed my mind on my entree choice ;-)
(3)Thuong L.
Love Pizookieeee
(4)erica G.
Ok, I totally love this place. Great food. I'm especially a fan of the broccoli cheddar soup. I really like the decor as well. My man and I have been here a few times. They have tons of great options for different types of dishes. There's everything from soup and salad to burgers, to pizza. The drinks are always great. My Cosmo or Sex on the Beach are never weak. My boyfriend is super picky about drinks (having been a bar tender and all) and he raved about his Long Island. My only complaint is that you can't make reservations for parties under 10 people. And if you don't have reservations, sometimes the wait can be as long as an hour and a half. If you do decide to go with a group smaller than 10, call ahead. But the wait will still be 30 min.
(4)Athens r.
I just wanted to see the bar, really. Good place to try next time. yes the trip was justifiable. Didnt really come here for food, but since its my first, thered be next time to review this place. Id definitely be writing an update. I didnt get to ask and sit if they had a happy hour, but which place like this doesnt? For the dine in sitting-- Elephant bar was better for me, seems like its crowded and congested on the floor and something somehow feels the floor was dug low. Good place to chill.
(3)Sophia N.
I'm surprised to see that this place has some really high reviews. I think it's only an alright spot. The lunch specials for food is definitely a great deal and the tvs while sitting at the bar makes it a good place to catch an afternoon game, but I don't think the food is especially great. I recently have found that the french dip is very yummy and I prefer their flatbread pizzas over their normal pizzas because the regular ones come with way too much dough. Their beers are good, but their mixed drinks always come out weak. I think most people come for the ambiance more than anything. Eh, I don't hate it, but wouldn't be sad if they closed down.
(3)Alexandra G.
2 for 20 deal what a steal. Soup or a salad ANY medium sized pizza and a pizookie. Left very full and satisfied and no they did not skimp on quality either.
(4)Vera T.
I agree with the other reviewers, it's a long wait for actual seating. Last Wednesday, a table for 6 at 5pm was 1 hour and 45min. So instead of waiting to get seated tonight, we went straight to the bar area (first come first serve open seating). We waited no more then 10 mins for a table to open up. The service was decent and the Mediterranean Pizza was really good.
(3)Tammy R.
Horrible horrible customer service. Management needs to change. Reservation at 7:30, were not seated till 8:15, managers reason was that our tables were given to other parties "on accident." What's the point of making a reservation if you ask me! Oh, and a person from my party did not recieve their food until after EVERYONE was already finished eating. Very dissatisfied with our visit, and trust me, we will not be visiting this BJ's anytime soon. I do not recommend this BJ's to anyone.
(1)Laura G.
The first time I had BJ's was in Maui. It was so good we ate it three times in one week! So, when I saw there would be a new one in Newark, I was elated! Having worked in the industry during college, I knew the grand opening would be crazy and full of kinks. To avoid the madness, we decided to order take-out. You can actually order online, but I chose to call it in, just to be sure I got exactly what I wanted. I ordered a large sausage and cheese deep dish pizza (uncut, because it stays hotter). The girl on the phone answered right away and was very nice. She told me the order would take only 10 minutes. I thought to myself, "What? A deep dish in 10 minutes?" When I arrived, I thought I would be able to park in the "take out" parking. The policy is that if you do, they will come to you and bring our food. Well, that didn't happen. The parking lot is a mess and the "take out" spots were full. I had to circle three times before I found a parking spot. Grrr...hopefully this will change soon! Take out has its own entrance with a hostess at the front to greet you. The place inside is nice. It's about time Newark has something a little more hip than Swiss Park! When I arrived, I was helped right away and my pizza was ready and waiting. I opened the pizza to make sure the order was correct. What I saw inside was nothing like the BJ's I remember in Maui. Having a husband from Chicago, I have become very particular about my pizza. Real Chicago pizza has thick dough, sauce, toppings and then the cheese on top. This pizza looked like doughy foccaccia with no sauce, a little cheese and then some sausage on top. (BJ's used to claim it was Chicago pizza...is it no more?) I immediately asked for extra sauce and was pleasantly accomadated. When I arrived home and opened it up for my husband, he turned up is nose. We wondered if it was microwaved or pre-made, as it was ready in only ten minutes????? Anywho, we were hungry, so we ate it. I dipped my bites in the extra sauce and it was actually fabulous! I guess that is the key! It's not as good as the pizza I had in paradise, but it certainly is one of the better ones in the local area. I think we will do a dine in experience in a few weeks after they have a chance to get the kinks out. :)
(3)Andrea C.
I've been here plenty of times since it opened, including one time before it opened for free food!! :D, and i've had good experiences so far. haven't seemed to have any problems with the hosts/servers yet, so i can't complain about that. i loveeeee the food here. the pizza is hella good.. another thing i like to order is the parmesan crusted chicken (yum!).. the appetizers that i've tried are good, too. i think of all the times i've been here, i haven't had anything i didn't like. i dont think you can go wrong with the food here.
(4)Elvira G.
All the food that I've had here is amazing. Some of the drinks are not that great but if you don't like it they'll let you try something else...the atmosphere is a lot of fun. I came here for the world series and it was a blast. Go here if you want to have a good time watching a good game. Or just want to go with good company... Ps. Try the pazooki...
(4)Allen Y.
Sheesh, we got a lot of tough customers out here. Judging from the review trends, my critique will possibly be the handful of 5 stars the Newark BJs will get. Well anyways I had a great experience coming here. This BJs has a unique set up which is different from the other BJs I went to, which were Foster City, and Tanforan. It has like a main floor which has easy access to view the the multi-sport screens at the bar, and the flat screens surrounding the floor. From where I was sitting it almost felt like a theater. In attention to food, the pizza is awesome. I'm a pizza lover, and I have to say BJs pizza is my number one favorite as of now. I don't care what people say but BJs is better than Pizza Chicago. The dough has smooth consistency, the pizza toppings are premium grade, and the crust is soft and crispy. Yum. As for service, our waitress was friendly, and nice. She was attentive, and quick in responding to our requests. I think people should give new opening businesses a break. People have such high expectations for new businesses thinking they'll pamper them with 5 star treatment. It is like expecting the first generation iphone to not have no defects when you clearly know that first systems launches always have some sort of problems.(terrible tangent) lol. But anyways chill guys, don't beat them down, but give the manager some feedback if there is such a big issue. (possibly they'll give you a free meal on next visit). I'm sure within a month or so the workers' service will be more efficient. Yeah the parking was difficult to find considering that Mervyns is closing and having a blowout sale during the holiday season, but the chaos should be expected. Wait till Mervyns closes, then parking will be no problem. I recommend this particular BJs location, but it should be noted that any BJs restaurants has great food. But try it for yourself and don't take my word for it. Bon appetit ^_^
(5)Neil R.
Dude this is a pretty sick place to hang out, grad a bite to eat and drink. Watch some cool shit on TV. And they have quite the selection. Great energy and ambiance. Their menu just looks delicious. I've tried some of their pizzas, salads, other chicken pasta and or otherwise dishes and damn it... its pure sex. I haven't yet picked something I didn't like. Always a hit. You see... I don't like trying new dishes cause at most places they disappoint. So to avoid that... I play it safe. But at BJ's... I know I will be OK with trying something new. I am not a beer drinker and this place does brew their own mix... so I usually get their root-beer and again - a hit. I love it. PLUS: Food, taste, speed and accuracy of service, parking, accessibility, things to do around the area, the decor and ENERGY of the place, and the staff! MINUS: Sometimes there's a bit of a wait... but worth it. OVERALL: Once you get seated, you'll have a blast. Enjoy!
(4)Henry Y.
I think i would have been a great waiter/host staff here... too bad i applied too late... they are always awfully busy. we had a strange waitress tonight... i wasn't sure if she was being sarcastic, or demeaning mmm
(3)Max N.
Good place, hard to get a spot sometimes when it is busy, but the food/beer is good, and the restaurant is new and pretty clean. Their pizza is awesome although fairly pricy. Good alternative to Gordon Biersh. Taking the rating down 1 star due to experience on 4/3/09. Called ahead at 10.30pm asked if they were busy, they told me no, come on down... once there i had to wait 30 min for a table, and got a stunned look at the counter when I asked if a wait is their definition of not being busy. Person that sat us down was kinda rude about IDs claimed that we didn't look 21 wtf... Then they gave us our $5 bill back claiming their machine didn't work with it?!?! Seriously wtf... Pizza was still good, and beer was good also. place was clean as always.
(3)Samuel M.
This is a decent place to grab a drink after work in the Tri-City. Not quite as good as some of the "dive" bars or breweries in Pleasanton, but they do have a good selection of beers on tap. Be prepared to wait anywhere from 30 mins to an hour for dinner after 7 PM.
(3)Joanne H.
see, i'd never thought i'd do it.. to give Bj's higher than a one star... or even set foot into one ever again! BUT it was either this place of Elephant Bar and i could swear i'd give them both the same bad ratings. Since i havent step foot into here for about 5 years now, I thought they might have improved while Elephant Bar just went down the drain. Well.. they did good. BUFFALO WINGS : crispy SPINACH ARTICHOKE DEEP DISH PIZZA: good OREO PIZOOKIE: oh em gee. So good. even from my last bad experience from BJ's, i told myself i'd only go back for this... and yes it's still so worth it. at end of the night, i had to take off my belt to breathe. KILLED THE PIZOOKIE! murdered it. yummmmm
(4)Amie R.
The food deserves 4 stars but the customer service receives 1 star. They are very slow. Call ahead only takes 20 minutes off your wait. Even if you call in 30 minutes ahead of time. If you want to go to a BJ's with good food and service, head to Cupertino
(1)Daniel M.
Came here tonight for a drink and a Pizookie. Strolled in with four friends around 9 pm. Packed. No seating available at the bar. Maybe b/c of the NHL & NBA Playoffs. We stood around for about 10-15 min before a table cleared out. The waiter we got was super friendly. We tried to order the Pumpkin Ale (which was on the menu and the light on at the tap), but it wasn't available. We tried ordering another "Seasonal" that was on our menus, but that wasn't available as well. The waiter informed us of a third seasonal....but told us it was unavailable when we tried to order that. So...after about five minutes of trying to figure out what was available and what was not with the waiter, we settled on a pitcher of Heff....and three Pizookies. Beer and Pizookies...not a good combo. But that was our bad. Seasonal Beers on the menu, but not available....not a good look. Oh yeah, for those Rice Rocket drivers that want to check this place out, I suggest you take your other NON-lowered car here. The road to the parking lot of this place is terrible...and you will definitely scrape the bottom of your car. Just lookin' out...
(2)Ann L.
So I've been here a few times and I'll just say it's a-ok. Service can be ehhh and food is just ehhh as well. The fist time I came here, just shortly after they opened, I ordered their pot roast sandwich, which came out without mashed potatoes on it. So when I asked the waiter if that was a mistake, he was like, "Oh this doesn't come with it..." but as he finished the sentence, the cook came out with a freshly made plate with mashed potatoes on it and said "I'm sorry, I sent this out to you with no mashed potatoes." Whoops. Also once we ordered the mozzarella sticks and the texture of it was downright off. Everyone there loves their bbq chicken pizza so we decided to try it once. The deep dish was a little too "undone" tasting and all you could taste on it was the bbq sauce. Their jambalaya is one of the better tasting meals I've had. And lastly I've had their California Grilled Chicken sandwich, which, well, lacked flavor as well. Hm. The ultimate does like their pizookies... they do have a great selection of beers, the bf likes their stouts and I like their seasonal pumpkin ale and their hefs. The wait here is a joke, but one good thing is that they do have "call ahead" seating. When you're on your way, give them a call to have your name put on the wait list. And the parking lot... wow, it needs to be repaved.
(3)Jess O.
I like the little bites menu. Although they are still a little over priced.
(3)Paulo M.
Awesome beer. My favorite is a toss up between the nutty brewnette and the piranha, plenty of hops for your taste buds. Their happy hour is great as personal pizzas are half price.
(4)Starla L.
I give 5-stars for their deep dish pizza. I had heard it was good, but I didn't think it would live up to all the hype. I'm not a big fan of deep dish pizzas like the ones from Zachary's in Berkeley, so I didn't think I'd like this one. But the crust was crispy, dough not too doughy, and plentiful toppings. Service is another story. It's practically non-existent. I've been here twice so far, and both times the server did not bring us utensils/napkins until after the food arrived, and after we had to flag them down just to ask. They don't make themselves available if we need anything (like ordering our food or getting the check). After the food is served they disappear...until it's time for the bill. Then they're super friendly. A little too late. The wait is long on weekends. They don't take reservations, but you can call ahead and tell them you're on your way and they'll put your name down so your wait time is minimized by the time you get there.
(3)Danielle O.
Love to come here with friends. They have a nice beer selection as well as food. The parking is kinda crappy. The waiting is a bit long but its only because its sooo pack. The food especially the PIZZOKIE is amazing.
(4)Lee T.
I went here for my birthday back in May. I ordered a rack of babyback ribs, a baked potato, and some other small items that I don't really remember. I do remember though that everything I ordered tasted great, minus the BBQ sauce that came with the ribs. But that's no big deal. The waiters/waitresses were very upbeat and interactive. I liked that.
(4)Jessica E.
So I went here last night on a d-a-t-e... I've heard so many good things about this place from my besticle so i was excited when my d-a-t-e said we were going there. This place was crackalackin lol The wait was an hour, but we didn't mind. It was friday with no reservations OF Course its a wait. BAM our buzzer goes off, we sit down, and here comes the waiter. So we got buffalo wings as the appetizer, & I ordered a caesar salad and a chilli stuffed baked potatoe. OMFG Their food is so delicious. I think I enjoyed the food more than my d-a-t-e. I'll be going back wait a minute did I forget to mention their Cream Soda? Yeah I did that was to die for!!!! They brew their own beer, cream soda, and root beer. If I wasn't laying off beer and alcohol for a few months I'd tell you how good their adult drinks were. Oh well. Me loves this place.
(5)Mike W.
Food good, but by my book, a brewery needs to be about the beer. The first time, I had their stout and a Marin IPA. Decent stuff. Wish they had a bigger selection but workable. The second time, my black and tan was a failure. That's a huge no-no in my book. The third time, it was a 45 minute wait at 8:30pm on a Fri night. Errr, pass. I'm a temperamental drinker. There's better, even in Fremont.
(2)Lori D.
*drool... Pizookie...* For a chain restaurant, this place is spot-on. There is quite a bit of variety on the menu, pretty delicious choices for beer, and... oh yes... it even pleased my ever-so-picky father! Despite the crowded parking lot, we got seated in less than 10 minutes. I have had their Great White deep dish pizza before at the Oakridge Mall location (and VERY impressed, best one around for miles (Pizza Chicago is the only one which exceeds), so I convinced my father to get BJ''s Favorite. My mom got the Santa Fe salad. I got a California Grilled Chicken sandwich. To drink, I had a homemade Cream Soda (no corn syrup!) and wow, you can taste all the flavors to it. Pops got the Taster, which gives you 5oz. portions of each of their 7 beers. My favorite of their beers is the blonde, red, and brewnette (funny how my faves were the hair colored ones!). It's rare at times with my family but we all LOVED EVERYTHING! My sandwich was filling, flavorful, and oh so cheesy! And I liked how they have an option of the type of fries (wedges or crispy thin), those wedges were tasty. I was even munching my mom's salad with her, since she was raving about it the whole time (she saw someone else having it at a table before we sat down, she asked what the lady ordered). And that pizza filled and satisfied my finicky father; plus he had leftovers for tomorrow's Super Bowl Sunday. Then last but not least, we HAD to get a Pizookie! All my friends from SoCal were raving about them to me so I had to give in. We shared this new one, double chocolate cookie in the tin with two scoops of double chocolate ice cream on top, with a Ghiradelli square as garnish. That was simply unforgettable... I highly recommend it to anyone and to even make room at the end of your meal for it (if you're a chocolate fan, like my family is). I have no complaints about the service, they seemed a bit busy at times, but that's because so many people were there! I'm so happy they built one in Newark near Newpark Mall (instead of a Friday's!) I'll definitely be going back and spreading the goodness to all my Fremont friends. I'd also like to try more of their specialty drinks sometime too.
(5)Paul C.
Came here in January 2009 a couple of months after this location was opened. The service was mediocre at best and really slow. We were there in the early evening (around 5pm) so it was not too crowded. Our server was really slow at getting drinks and bringing our food. When we were first seated, the booth was still dirty as there was a fork on the seat and a dirty napkin. Next, there was no silverware set on the table which we had to ask for. It took 10 minutes to get 2 beers and some water. An order for sliders took 40 minutes to get out and by that time, most of us were done eating. The server said he would come back to refill our drinks but never did so we had to ask another server. The only thing I can give them props on was dropping off the pizookie before the ice cream melted. Anyway, service here is terrible, so you're better off going to the BJ's in Cupertino. I've been there many times and the service is much better and faster if you don't mind the drive.
(2)Nana T.
service just ok!!
(3)reggie c.
Meh wife and I went here on a Sunday Night when there was a football game on. Place was packed to the gills with an hour wait, so we asked for a seat at the bar. Food was pretty good. I had a big plate of Jambalaya that had some good flavors going on shrimp wasn't rubbery and had lots of andoullie. The IPA was decent, but nowhere near the old Brewpup on the Green. It's a sportsbar that has above average superbowl fare.
(3)Kay F.
Perfect for muchies!!! I live nearby and I always, ALWAYS, call in and order the spicy avocado rolls, calamari (sometimes it is so-so, but still a must, with the 2 ranches and 1 marinara), clam chowder in bowls, and the half oreo-half cc cookies w/oreo whipped cream and ice cream and in less than 15 minutes it's ready for pickup. Eaten in the restaurant a couple times... prefer to toke and choke in the comfort of my own home though :) minus all the people that flock here... every single night. Its what fills up the parking spaces of the old staples/petsmart/kidsrus (now demolished) slash old rasputin, home furnishings, circuit city, dollar tree, and the abandoned mervyn's spaces. Good business. In the same "plaza" there's a 76 with really nice clerks, open 24hrs. We order here very often!
(5)Heni K.
Love to start with in house margarita & beer with food.. long waiting every time i go but worth it though!!!
(5)Eddy G.
Good Food , tasty beers great service.. Only complaint is the guest. Alot of fake sports fans and young first time binge drinkers . You know the people that scream and yell for a certain team, but have no clue who and what any of the players names and the young college students that spend all their money on beer, but not enough to tip. Yeah those kind of people. Other than that. Its a great place to hangout with your friends and co-workers , when its not super busy!! 4stars
(4)Jody R.
Friendly servers. Good food. Good beer. A's and Giants games.
(4)notre d.
Not bad for Newark/Fremont area and pretty crowded during dinner time, even during weekdays. Be prepared to be patient to get a seat for dinner. Their handcrafted brews are not bad - I really love the 7 glass sampler. A good way to try out their brews. I haven't really had a bad meal their yet. The pizzas are decent with my favorite so far the 2 chicken sandwiches.
(4)Tim C.
Great pizza, beer, and pizookies. Long waits though. Even calling ahead to put your name on the waitlist does not help much. BJ's favorite, BJ's red, and any type of pizookie? Heaven. And diabeeetttusss.
(4)Tara A.
We come to BJ's for Sunday Funday... I have to say I have a slight addiction to Bloody Mary's on a Sunday afternoon. But not just any Bloody Mary... the bartender John makes THE BEST BLOODY MARY IN THE WORLD!!! It's spicy, it's shaken to perfection, the amount of ice is perfect. And on that little stick he puts a beautiful celery stalk, green beans, a pepper and a few olives, don't forget the lime. He even rims the glass with salt and pepper. I'm telling you this man is the Bloody Mary MASTER!! Thank you John for letting me enjoy those Sunday afternoons, is there any way to get a fixed schedule just for Bloody Mary making? The food is awesome too!! Always get a buffalo chicken pizza!! mmmm mmmm good!!!!!!!!!!!!!!!!!!!
(5)Peggy T.
We were promptly seated. I ordered a Caesar salad and tomato soup. They didn't freak out when I asked for Steak on my Caesar salad but in fact asked how I would like the steak cooked! I asked for nothing to be put into the tomato soup. Most places and even other BJ's seem to struggle with that request and still put croutons,parsley and cheese into it. They nailed it! Crouton,parsley and cheese free! My husband ate Jambalaya, a little too spicy for my palate but he paired it with their Nitwit white wheat beer. He loved it. We were in and out of there in no time. This was a very enjoyable meal. The place had people lined out the door when we were leaving so it obviously has a draw.
(4)Priscilla S.
Ate here over the weekend with some friends. Although we still had issues and miscommunication from the reservation staff, the actual service during our meal was pretty good and the food wasn't so bad (way better than Fridays). The place was packed because of the Giants game yet it didn't feel cramped inside. I'd go back again but try to avoid calling ahead at all costs cause that itself will give you a bad experience.
(3)Tyler P.
I hate-love BJ'S. Some of the food is hella good, in a deep fried greasy way. And some of their food is complete and total crap. My biggest complaint with BJ's would have to be their service. Every time I go there I have to ask them to remake the food because it is usually at room temperature or cold. The waiters and waitress seem to be oblivious to what is going on around them or what procedures are when that happens. The appetizers are all pretty good. And they have a 7 beer drink sampler for 10.00 bucks. .. . Which was pretty sweet. Anyways I still end up coming back because they stay open late and they are really close. . . . .
(2)Miko T.
Tonight I visited the Newark BJ's for the first time. My prior experience was at the location in San Mateo (I think?), but it was for a large group, and all of the pizzas were pre-ordered, so my involvement was very limited. This Newark location visit was mainly a good one. My boyfriend's parents actually got there before we (the boyfriend and I) did. They got there at 5:45 and were told that it was going to be a 30-35 minute wait. We arrived at 6:05 and they had just been seated, so the wait was less than expected, especially for a Friday night. After getting seated and receiving waters all around, we ordered the BJ's Best (?), general appetizer plate. It had cheese sticks, avacado egg rolls, santa fe rolls (didn't try this), and spinach-artichoke dip. The spinach-artichoke dip was amazing and nice and warm, and served with tortilla chips. Cheese sticks were standard, and the avacado egg rolls were fine. The main negative here was that it took a long time for drinks other than water and fountain soda to be brought to the table. It was like waiting for food, but it was just a drink. I mean, how long can it take, really? I ordered fish and chips, with skinny fries. It was good, fresh, though the fries were not hot. In fact, they were a little too close to bla-room temperature. But the fish was definitely just out of the fryer. Boyfriend ordered pizza. The medium was pretty large, definitely a lot for just one person. He ate half of it, and took the rest home for leftovers. He ordered the BJ's favorite pizza (looked good). Salads that can be ordered with a meal are an additional $2.95. Be aware though, that as a side salad is pretty big. Probably served on a plate about 6 inches in diameter. I would skip on a side salad if you plan on ordering dessert. For dessert we ordered a pazookie, I think the oreo one. The oreo part of it was this little cream on top, otherwise it was a chocolate cookie. So I had heard a lot of hype about this pazookie thing, and understood it as just a cookie with ice cream. However, the cookie is almost like a brownie, fresh out of the oven, and still has that doughy texture. Combined with the ice cream, it's way more than just a cookie, and DEFINITELY worth getting. So skip on salad and little extras, and save room for dessert. Other little tid bits...the noise in this place is pretty intense, and it's probably not the best place for nice quiet, intimate conversation. Another slight negative is that there are servers and then waiters for each table, so it's a bit confusing trying to get something. Because you can't ask the person who brings the beer for another drink--you'd have to ask your server for that. I just don't think that system is the most effective or convenient for either the guests or the employees. Prices are moderately fair, and the menu is extensive. Choices range from salads, potatoes, soup, sandwiches, burgers, pizza, pasta, and more. Reservations are only accepted for groups of ten or more, and from what I've heard, the wait can be quite long, depending on when you go. I think we just got lucky tonight. Overall, good place. Would go again. Skip salad/sides/appetizers. Save room for dessert. :)
(4)kira s.
The service here is HORRIBLE. They must only hire apathetic absentminded people. Every time I've been here, I've had a different waiter/waitress, and I can't think of a single nice thing to say about any of them. There is ALWAYS at least one order messed up at our table, which is amazing since they don't even involve any substitutions - which means they just don't know how to prepare the stuff on their menu?? And the waiter/waitress has never cared - "oh you didn't order this? are you sure?" SERIOUSLY? We've had our entrees come out before the salads - we actually had to remind the waiter TWICE about our missing salads - first when he brought the entrees, and again while we were ordering dessert - didn't see him at all between that, we ended up walking up to the bar to replenish our drinks. I've been brought pizookies with cold cookies and half melted ice cream multiple times, and one night our check came with charges for things we didn't even order! Last night, we ordered drinks that the waiter had to come back and confirm THREE times - what the heck were you writing down?? I don't know why I have continued to give this place so many chances. After last night, I probably won't again. There are plenty of places that have better food, and I will just bake my own "pizookie" the next time I feel like having one. It's just not worth all the hassle of trying to flag down someone to fix things that shouldn't even be messed up.
(1)Derya A.
I love the food and desserts here. Everything I've ordered, from the Cajun pasta, pizzas have been great. The Pizookies are amazing and are a must-have. I say only four stars because the wait is always super long. Sometimes they estimate it to be way longer than it is (ie. 40 minutes instead of 10 minutes) which I guess is better than it being longer than what the wait really is but it's just annoying.
(4)brett m.
Good but expensive
(3)Stefano S.
Comon guys. This food is garbage. It's one level above the food court. Go to lucky's, buy some food, go to BevMo, get some beer, and stay out of this shithole. The parking lot is NOTORIOUS for having cars get vandalized and stolen. It's sitting in an urban wasteland of an empty strip mall (pretty much what Fremont/Newark is) Stay far, far away.
(1)Allie H.
LOVE this place. They have gluten free pizza AND gf pazookie! The service is friendly and quick. We've been several times and our servers have always been courteous and attentive. The food has never disappointed in quality or quantity!
(5)Brian F.
I think everyone know what to expect when going to BJs, large portions and a large menu. Its not as large of a menu as Cheesecake Factory, but its large enough. Service was good and the place was clean as expected.
(4)Ace W.
Service is okay. But the red velvet pizookie is a must try. Be careful, floors in the bar area are pretty slippery.
(3)Christian F.
BJ's was one of the first breweries that I went to and it's always had a special place in my beer heart. The beers are fantastic, all of them. From the hefeweizens to the stouts. The artichoke heart dip is great along with the wings. The deep dish pizza has almost been a tradition for me and my friends. Lastly there's the famous pizookie. That combination of hot and cold in a single bite is something that needs to be experienced. The service is great. On the few times that there has been a problem, the server was always quick to address it (always resulting in our benefit). It can get pretty crazy busy at times and there can be long waits and you might have to wait a bit for your food, but it's generally within the limits of being understandable considering how busy it gets. Come here with friends for a good time and be sure to try the pizookie!
(4)Rachelle R.
I took away two stars due to my experience last night. Good 'ol tuesday night...a girlfriend and i make our way to grab a beer(PM Porter, it's my favorite right now) and the bartender tells me that they are OUT of ALL but one of their HOUSE brewed beers! It was such a bummer. It's like going to Baskin Robin's to enjoy the options of 31 flavors and they tell you they are out of vanilla, chocolate, strawberry and chocolate chip??!! I asked the bartender if he could suggest a similar type beer and he pretty much offered me a Guiness. ew. I could go to Safeway and buy a can. No thank you sir. Here's a tip: Beer comes in on Wednesday's, Tuesday is the WORST day to go. If i would have known ahead of time, i would have just went to Mission Pizza off Washington Blvd. what i love about BJ's in Newark: 1. PM Porter is a MUST 2. Awesome Pizza...seriously, there is a reason why the pizza is pricey. You get what you pay for. 3. Location Location Location 4. approx. 46 beers on tap 5. the bar television is awesome for Warrior games 6. PAZOOKIE!!!
(3)Erik D.
Gotta try their seasonal beers!
(5)Julia G.
We were passing through and wanted to watch the Stanley Cup. BJ's was suggested as a sports bar we could go to. What is it about BJ's that makes people line up for 40 minutes? The food was very Cheesecake Factory - huge portions and huge calories. My chicken fresca salad was OK. The grilled chicken had a powdery texture on the outside. Not enough arugula and the vegetables were barely cooked. It came after 45minutes. What were they doing? I think they do their pizza best but the portions are so huge it's impossible to order. The American burger came with toast instead of a bun.??? I guess there's just nothing else in Fremont. So we ate a so so meal in a PACKED restaurant and watched our team lose. Oh, the service is excellent though.
(2)Stanley C.
BJ'S RESTAURANT & BREWHOUSE It's always a great experience at BJ's - friendly staff, large menu, sports TVs, and an all-around friendly/fun atmosphere. It is one of the better sports bar restaurants around. Their deep-dish pizza is pretty good, and is big enough to feed an army. Lots of choices of home-brewed beer, and best of all, the infamous Pizookie - ice cream over a large 6-inch baked cookie (chocolate chip, oreo, macadamia nut, etc.) The best deal at BJ's is the 2 for $20 value meal that they offer: 1 Medium Pizza (we got half Southwestern and half Sweet Pig aka Hawaiian), 2 small salads which were huge, and 1 Pizookie of our choice! Tastes great and good for the money!!! BJ's is a great place for large dinner groups, although the wait can be quite long. Come early to get faster seating, although you can sit at the bar on a first-come-first setting. Great appetizers also! Can't wait to go back and watch some sports!
(4)Cee B.
The BJ's in Cupertino, which is the ORIGINAL BJ's is by far BETTER than this one. The food and service is better at BJ's in CUPERTINO. I've had lunch at BJ's in Newark/Fremont twice and they also catered a lunch for my company, which was not very good. The pizza's were just not that good and the pasta's were extremely skimpy in the pasta trays. We all thought it was kind of crappy to be honest. I've been to the BJ's in Cupertino countless times and NEVER been disappointed. I've also been to the BJ's in San Jose on Blossom Hill, which I should probably do a separate review on. Terrible experience LOL #teamBJ'sCupertino
(2)Shawn C.
The first time I visited this location it was horrible. The second time, it was not quite as bad. The third time, Bartender Melissa made it all better with quick and perfect service. Subsequently, the service has improved with each visit. Keep the service quality up, and this place will shine. The Beer and food are fine... just keep the service level high. If this place had a brewery on site-- I'd probably rate it a 5 .
(3)Francine T.
Cobb salad $11.50. Good selection of beer not so much for the wine. Many TVs all sports. Be sure to call ahead for seating otherwise there will be a long wait. The service varies.
(3)Michelle L.
I have been to BJ's numerous times and have always had a pleasant experience, but this time I called ahead to put my name on the waiting list. They said it would be 20-25 minute wait and by the time I got there we would have a table. We have a 3 month old and this would be perfect. We arrived there in 22 minutes and went up to tell them we had called ahead. The guy behind the counter handed us a pager and said it would be another 20 minutes. I said we called ahead and put our name down and he said yeah well its still going to be a wait. What is the point in calling ahead then? With having the baby we decided to go somewhere else that we could get in then. I'm sorry but the food is great but this place really sucks. If I want BJ's I will visit another location.
(1)Hans R.
The help was very friendly, manager stopped by to make sure we were happy and the food was good. Just as important in a brewhouse, the beer was good too. Look forward to going back when I'm in town
(4)Shadi A.
I love this place, service is great, people are friendly and the product is good. Been here a few times and each time left happy
(5)Tina N.
I've been to other BJ restaurants around the bay; and I loved them all. Now going to one closer to home, will make it more pleasurable and easy to watch sports and have a drink or two. There are screens everywhere, great for Sunday afternoons or Monday nights. The food is amazing, I love their Together At Last (spinach dip/bruchetta mix) appetizer and I am a big fan of their Pizookie dessert! The Calm Chowder is also full of flavor and has a ton of baby clams. Our waitress was new, but I mean they just opened up so I don't blame her for being a little rough on the edges. I am definitely going to be a returning customer.
(4)Raymond C.
Not bad for a chain which is saying a lot. A lot of chain restaurants have gone downhill and is not a reliable gauge of consistency any more. They have an extensive menu so you will find something to you like.
(4)Tammy G.
I went here for my bday a couple years ago!! The food was soooo good!! The drinks were great too! it was a great experience!!! Been trying to go back since but haven't had a chance!!! I give this place a 5 all the way!! Just a super fun atmosphere!!!
(5)Lori L.
came here pretty late at night so it wasn't too busy. - good appetizers - good drinks - good service - fun place.
(3)beck l.
I'm sorry but I had to down grade by 1 star. Two reasons: 1) The food can be a bit fattening. Lots of extra butter here and there to make the food taste better. Watch out for those extra calories. 2) Not because of any fault of the restaurant, but this place is just too busy. Too many people make me feel nervous.
(4)Spencer H.
I have had several trips here and each time was a great experience. Give the beer sampler a try. You can do a variety of the beers they have available. Their burgers are delicious and I recommend you ending the meal with their pazookie(giant cookie with ice cream on top) It is so mouth watering. By the way, if you come here for your birthday, you get a free pazookie!
(4)Insatiable Palate M.
This BJ`s was just way too crowded on Friday night 6-1-12. We called ahead but did not experience the benefits. We waited almost 2 hours with 2 disabled adults, 1 special needs child and 2 small children who eventually fell asleep, it was quite an adventure. So we do get seated and after asking repeatedly for a happy hour menu and saying if we wanted to order happy hour at the bar we could go over individually and order our drinks. WE THEN FIND OUT THERE IS NO HAPPY HOUR ON FRIDAY NIGHTS! My husband orders the cheeseburger pizza as he usually does and when it gets to our table we are disappointed.... where are the toppings? Usually this large pizza is chalked full of toppings. We ate, got a free appetizer to split among the 8 of us and left $140.00 later with an added 17% gratuity of course. Just not a good night at BJ`s! We will back back during the week for lunch when the food and service is much much better.
(1)Janet E.
I've only been here once, but I loved it! It's just my kind of food. The atmosphere is great, the service was good (I was smart: I went on a week night). There is also a massive television that can be seen from almost all tables in the restaurant, my boyfriend wanted me to mention that. We will definitely be returning.
(5)Dee L.
Typical American bar-grill food and tasty beer. Good place to get a drink with friends. Also, they have Pizookis (giant freshly-baked cookie and ice cream) of ALL flavors.
(3)Jennifer n.
You know I am a fan of BJ's pan pizza but the overall experience this time was just disturbing. The wait was only 10 minutes so not too bad but what bugged me was the service. It SUCKED and so was my company that came with me. After 2 hours of in-door rock climbing, I decided to join some climbers that I knew to BJ's. The waitress greeted us with a smile which started off nice and took our drink and our appetizer order. As soon as she left another waitress came by to take our order stating it was her section. Long story short, she walked away not happy. (Shoot! If I knew any better she was not happy for me!) When the pitcher of beer arrived we tasted it and asked for lemon and to my surprise got a remark "That is not how you drink this beer, it is made sweet." My Asian eyes were as big as my caucasian friends! I turned towards her, smiled and said in a firm voice "This beer is too sweet and we would like some lemon please". Waiting.....waiting.....waiting....tick tock....waiting....UGH!. I went to the bar and got a cup of lemons for the table. When the waitress came back with our appetizer, she noticed the lemon and commented with a smile, "I like the beer the way it is". UH HELLO PSYCHO! You are suppose to say sorry for not bringing the lemons and who cares what you like. We are the paying customers!" 1...2....3...4...ok....calm now....on with the review....Our avocado egg rolls were not too bad but it would have been nice to have silver wear or at least napkins. My company was starving so they both ate it without a care. Our pizza came out w/o the pizza server, we still did not have plates and had to request for them. Sorry fokes but I tip accordingly and these guys that I was with, staring at her hooters thought she was the sweetest waitress there was and EVEN complimented her in the end. I hate tipping 30% for shiety arse service! I was so sick I wanted to barf! I was not in the mood to argue w/ these fools so I split the check in 3, paid for my portion and went home. I wish there was a way to review these two guys! They would of gotten minus stars from me! And they want to hang out again...Uh a big NO THANKS! Ok...going to sleep now. I will be happy once again when I wake up. :D Tomorrow is a new day!
(2)Lauren F.
4 stars... don't get me wrong. i love the food (try the stuffed potato- a baked potato with grilled chicken, broccoli, cheese and sour cream inside) but the line is just crazy every time i come here. it usually doesn't stop me but i find it annoying
(4)Stevie O.
Went to BJ's with friends after a show. Had the grilled chicken pasta and the chicken was overcooked and dry, but the baked beignet was pretty good. The waitress was fairly attentive. Stays open later than most restaurants which is nice.
(3)Danny R.
The food is good but the service blows. I've been to the fremont location about 10 or so times and while nobody has ever been out right rude to me, however the staff is very inattentive. The main thing that I notice every time i go here is that I have to wait a minimum of 20 minutes before I'm seated, then i'm seated around empty tables? If there are so many empty tables, why did I have to wait half an hour? I dont know what the logic or methodology with their seating approach but it sucks. Luckily they have good beer on tap to mellow me out and stop me from asking "why the hell was I waiting for 20 minutes?" over and over. This seating scenario has happened to me on 3 different occasions, i dont get it? ALSO; the menu's are always sticky. WTF? who hands out sticky menu's? How about instead of having the host/hostess up front staring at the wall you have him/her sponge down some menu's? sheezzz. Now once you get passed the crappy seating, the disinterested staff, and the sticky cola coated menu's; the food is good eats! The chili burger is slammin and the shoe string fries are a must have. I've gotten the Cobb salad here once before and it was HUGE! So if your feeling brave enough to drudge through the lame staff for a good burger and beer, BJ's is worth it.
(2)Tim W.
Meh, I've experience better. The place is well decorated went there for the after hours special drinks. We had couple of beers and mini pizza for half off. I requested to get some waters and that never came. Service took a while. I guess it maybe the server we had, poor service!
(2)Jonathan K.
food 3 stars (will not go into detail here), online ordering:1 star. simply put: DO NOT ORDER ONLINE!!!!!! not only is the online ordering system weird (see twitter.com/jonk/status/… ) but it really does go downhill from there. keep reading for a BJ's blow-by-blow. (ha!) i place an order and it says show up 30 minutes later. i show up. she goes over the order and OOPS she didn't enter an item. meaning i have to wait 15 minutes more while they whip it up (a flatbread pizza). lesson learned: online ordering doesn't actually put in an order -- they have to re-type it into their computer systems. turns out at the end we weren't waiting for this flatbread pizza but the lettuce wraps (which were correctly ordered the first time). and then she brings out the food, all done. at which point i notice shrimp on the lettuce wraps. the bf does not eat seafood. me: "uhh, what is this?" her: "it's the thai shrimp lettuce wraps" me: "umm, we ordered chicken lettuce wraps" (reading it directly off my receipt) her: "uhh, we don't have chicken, just thai shrimp" she pulls out a menu and points to it. i point to the item directly above. another 15 minute wait while they rush out the chicken wraps. i was offered a sundae for my troubles but turned it down because the bf is lactose intolerant. i suggest maybe a pizookie cookie without ice cream, but she goes in and checks and the manager denies her. (and yet somehow she can offer a full-on sundae?). our consolation prize? two cups of strawberry lemonade. gee thanks. on the upside, i now have thai shrimp lettuce wraps for tomorrow's lunch.
(2)Warren S.
okay food.
(3)David H.
BJ's get's two stars only because they did a nice job with the decor. Otherwise this place is kind of the pits. A hour wait is standard and the food is mediocre at best (bland is the best decription... and I'm talking about blackened chicken breast). They do have a nice selection of home brews and extensive list of Belgian ales that actually impressed me. If you're not with a big group I'd recommend trying to catch a perch at the bar where the turnover seems quicker. Overall I think this place is best avoided, and instead explore the riches of the many food offerings of the area (particularly from Southern and Southeast Asian). Why waste your life on boring food?
(2)Phillip T.
Great place. Good Food. Sometimes service is very fast and sometimes it takes forever to get your food. However, the place rocks!
(4)Rox M.
Despite having to wait for a table (ended up being a booth for a party of two, wtf??), even later in the evening, the chicken pizza was surprisingly deeelicious!! The service was good & aside from the wait, it was actually pleasant to eat at BJ's. Drinks were on the house this time around....
(4)Sarah S.
I love going to this place with my coworkers and love their signature cocktails. There is wait but it's a good hang out place for friends, family and kids. Their appetizers and platters are enough for 6 people ... it's affordable and a nice place to hang out... if you have more than 10 people and want to go out in dinner time than make sure you call in the noon time to make reservation .. and talk to the mangaer - he or she'll help you out to reserve your seats.
(4)Lis M.
pizza's-win calzone's-fail sangria-fail pazooki-win burgers-win spinach artichoke dip-win calling in ahead for reservations-win open really late-win
(4)Simone F.
since i lived in fremont for a while a long time ago and met most of my old time friends from there, it made me "home sick" for a bit when sitting at the bar waiting for an old time friend for a pre-dinner drink and snack. great selections of beer and lots of food to choose from. i dont have a lot of comments on the food since we only ordered the moz sticks for snacks but it was good for what it is. will go back for more beer and trying some other food items from the menu.
(4)Chich R.
Food is expensive and inconsistent. However, the menu holds a wide variety of different flavors. Pizookie is what keeps me coming back, that desert alone deserves 5 stars!
(3)Glenda B.
Came in on a Saturday night around 10ish. It wasn't completely busy, but it wasn't slow either. Impressive selection of beers not only on tap but also the bottled-Belgian kind,YUM! Ordered the Oktoberfest and my friend ordered a Chimay red, as well as an appetizer. Service was prompt, and the wait staff was friendly. The wait staff came by several times to check if we wanted anything else....then several more times after that.....and then several more times after that. My friend and I got the hint...it was time to move along. I wasn't sure what to make of the whole experience. It was a little annoying getting interrupted every 10 minutes mid conversation. My friend felt that we were being rushed out of our seats for other customers, but I guess one could take it as them being attentive (even though a little too attentive). Rating should be 2 1/2 stars. Food & Drinks are great, atmosphere--not so much.
(2)Rudy M.
The service here was great. The staff was very attentive and helpful in making selections. The food arrived in a timely manner and the staff always checked with us to see if we needed anything. Unfortunately, I hated what I ordered. I ordered the Cheeseburger Pizza. I wanted to try something new and I should have known better because it sucked. As a pizza it was horrible and as a burger it was bland. Either do a great pizza or a do a great burger but never try to do both at the same time. Avoid this pizza at all cost.
(3)Mike M.
Been wanting to check out this place since they opened a year ago at this location. First off, the place is huge. The dining area is expansive, same goes for the bar, and they've even got a special dining area sectioned off for private parties. The atmosphere is similar to Cheesecake Factory. I've heard that waiting lines can get long during peak times, but when we came here on a Sat for lunch, we were sat down immediately. The food is above average. We ordered a half-and-half deep dish pizza, the classic and the mediteranean. It does the job if you're craving deep dish but Zachary's Pizza in Berkeley/Danville is still my fav spot for deep dish. We had the white chocolate macadamia pizookie for dessert which was a nice treat, a little over the top but a nice treat once in awhile. Anyhow, prices were reasonable, service was good, parking outside is easy, and an upbeat atmosphere. Another plus for all the flat screens which is great for catching games. We'll be back here again.
(4)Ken H.
came here for lunch the other day. nothing really special. everything is always the same at bjs, not saying that its bad but so far havent really ran into anything here that has amazed me
(3)Vivian R.
Everyone loves to rave about BJ's and it always is packed. The food is pretty good, but too pricey. The avocado egg rolls are amaaaaazing. I would recommend the appetizer sampler (which includes the avocado egg rolls) and their signature pizzas (sweet pig is my favorite). Service is not great, they should hire a few more waiters because they rarely come around after serving your food.
(3)Adrian L.
been to Bj's a about 3 times and i have to say their menu is getting better, i would only go here for appetizers and deserts though.
(3)Danielle G.
One of my favorite spots for date night! I love all the food! Everyone is so friendly and ready to help and answer all your questions. Sports atmosphere which i love but it also has a romantic feel. I also had my birthday here and everything worked out perfect and i had a fabulous birthday! Can't wait to go back soon. Make sure you try the stuffed baked potato!! Personal Fav.
(5)Juliana T.
A good brewery and bar food restaurant right off the freeway. Nothing spectacular about them but if you want a yummy bite to eat, this one's the newest in Fremont. The ambiance is warm and fun but if you're looking for unusual or unique food, it's not here. This is your basic, pizza, burgers, nachos sort of joint.
(3)cedro t.
Chocolate lovers... try the triple chocolate cookie icecream thing (the PIZOOKIE). Sit at the bar to get in quick. Waiter was nice both times. Food is average, hence 3 stars. I've been back for the PIZOOKIE. Chocolate. Chocolate. Chocolate.
(3)Uland L.
Came here with several coworkers and we were seated fairly quickly. Large dining area and the wait staff is very friendly. Ordered their prime-rib sandwich with shoe-string fried onions ($14), unfortunately they forgot to give me the shoe-string onions. Upon asking the waiter, she comes back a few minutes later with a fatty plate full of shoe-string fried onions, enough to share amongst several people. Overall, this sandwich was really good, plus the beer selection they had was great. Total bill was around ~$20 for my meal.
(3)Joseph G.
This Bj's is alright at best. My friend and I both ordered Blue Moons but they ran out of oranges and gave us lemons. The service was slow, but our server was nice at least. There is really nothing much to say about this place, it is just so-so. The only reason I had a good time here was because I was with great company, but if I was with anyone else, this place would just suck
(3)Brendan J.
The food is okay! The drinks overpriced for Fremont area. Nice place to have a birthday party though.
(3)Kirsten M.
The menu is good. They have alot of options. What I have had has been good. They have alot of good beers to offer as well. I just wish the service didn't suck so much. I'm going to try it again after it's been open longer to see if that improves.
(2)E. C.
The first time I came here, it was really packed (it was a game night, so maybe that's why). I waited for about 15 minutes for a table with three other friends. Service was painfully slow. However, the waitress was super friendly and the place is decorated really nicely, and the pizza is amazing (worth your money). I can't really say the same for their pazookie, although I've been told that BJ's is famous for them.
(4)Erin D.
ehhh it's ok. I like the variety of beers on tap and the deep dish pizza is good but that's about it... any of the other menu item's I've tried have just been ok (pasta, salads, giant baked potatoes) Service is alright but haven't had anyone impressive. I'll come here when I get off work since they stay open so late and have that late night happy hour. Yeah I know having a table coming in a half hour before close sucks but hey I'm helping pay your bills right? I work in the industry too so I know how it is. So sitting in the bar area at a table isn't the best place to be because the servers act like they'd rather be anywhere else. Sit at the bar, bartenders are much more friendly and give way better service.
(3)Alexa O.
Came here for the first time a couple weeks ago!.. waiters and staff were really friendly!, but considering we only came her for drinks, I can only rate accordingly. Very disappointing, tasted a lot like water!.. yeah too much ice, I don't know, maybe it's just me, but if I'm paying for over priced drinks, I like to taste the alcohol..I'll be back, to taste the food.
(4)RJ A.
This place is alright. Very sports bar orientated. They have a lot of televisions so practically every sport is playing.The restaurant is pretty big very spacious. SO yeah this place is a brewery so they have a lot of different types of beer. The one I had recently that was pretty good I believe it was called Jeremiah Red. Got pretty buzzed after two pints of it but I also didn't eat yet. The food is pretty good and they are more known for their specialty pizzas. The one I enjoyed is called the Great white which has a mushrooms, chicken, tomatoes and garlic and instead of tomato sauce they use an Alfredo sauce that is really good and a worth a try if it's your first time there. Finally on the menu for dessert it's a definite must try is their pizooki which is icecream served over a warm cookie.It tastes ever so good. The only problem with this place is the service.It isn't that it's their fault. It's can just be really busy and most of the time it is. So the waiters and waitress are running around everywhere. So if your a person with patience then you should be fine if now try ordering to go .
(3)Bella B.
Went on a Saturday nite -- got there around 9:30pm. Our party was seated within 10 minutes. Our server was friendly, helpful, and energetic -- and didn't rush us for our order, and after our food arrived, she checked in just enough to let us know she was available, which allowed us to enjoy our casual dining experience. For beer, had the Brewhouse Blonde -- very good. For starters, had the Angus Beef Sliders -- very good; and the combo appetizer platter (sorry, I've forgotten the name), which had my favorite appetizers.
(4)Tito R.
I usually avoid chain type restaurants in the Fremont area due to the epidemic of poor servers these places tend to be plagued with & elbow to elbow crowd of locals that all seem to look & act the same. WTF is it with Fremont? Anyhow, I have to admit I went into this BJ's quite skeptical & expecting the usual crappy Fremont experience. Well I was pleasantly surprised to the contrary here. Not too bad. I've been twice & both times I left pleased with the experience & a very full belly (oh yeah, good buzz too, hehehe...). The place is big, clean & bustling with business - which translates to everyone in the area is trying eat here right how. Let me say the wait was very long, I'm sure it was because we went on a busy nite (Friday) and I guess it isn't necessarily there fault if everyone & there mama wants to eat here right now. But what i didn't like is they didn't let us make reservations over the phone so we had to show up & wait (party of 4). It was so packed there weren't even enough of those pager things, we had to check back 20 mins later to get one. It was about an hour wait, but this was offset by hanging out at the bar which wasn't that bad, though there was no space so you are kind of stuck standing in the middle of the floor holding your brew & dodging the waiters going in & out of the kitchen. The bartender was your typical Fremont'y 20-something bartender, but luckily I didn't get the bad attitude I'm accustomed to at these type of places. For being so busy he took care of us in a timely manner, offered refills & I tipped accordingly. The beer was good, BJ's house brews are a beer drinkers delight, I stick with the Blonde. After we finally got seated our server came pretty quick to ask if we wanted anything to drink & I am happy to say she had a great personality. BJ's scored points here with me, she genuinely seemed committed to making sure we were enjoying our evening there. I wish I remembered her name to give her a shout out! BJ's must actually interview there applicants & gauge there customer service ability - THANK YOU . Our group ordered a deep dish pizza (warning: the pizza will knock you the eff out. Its good & BIG!). Nachos, wow these are good too. They did not suck at all, we actually ran out of chips for dipping in the left over salsa & our waitress was KIND enough to bring us an extra serving of plain nacho chips to clean the plate with! I had a chicken sandwich & man it was GOOD. Big portions, we had to take a lot of stuff home! No complaints with the food or servers here ! For being in Fremont & a chain brewery/food type place this place is not bad at all. Go with some friends / family & I think you will have a good time with some good food & drink. I hope they can maintain this level, its not the best I've been too but it's good enough that I will definitely go back. Fremont is notorious for bad making places like this go bad fast. Lets hope that doesn't hold true here.
(3)Kelli S.
had the pulled pork sliders, calamari, pot stickers and pot roast. none of which were especially good. the pot roast was very dense and had a texture like pressed meat, not the tender fall apart type i am used to. also the meat had no flavor. the attmosphere is good-young crowd. ok beer, but the food reminded me of microwave dinners which no amount of atmosphere can make up for : /
(2)Ryan B.
We went tonight.. Food was ok, nothing that great. spaghetti came out with hardly any sauce, so i asked for more and it tasted ok. Sammy was a good server tho, she got our refills quickly. Atmosphere is very nice, the big TV is cool. Its just not a place I would go to alot.
(3)Tyler L.
Most corporate, franchises, and places like that have consistency in their food and service. I give this place 2 stars for their consistency in food, and incosistency in the ladder. A couple of friends and I drank at the bar and the bill was more or less a hundred, that's fine because it was expected. We paid it with our card and left a twenty in cash for tip. The waitress stops by and says that she's got a few more drinks to add onto the tab, I said go ahead, the card's right there. She looks at the twenty and looks back at me and says it's more. I mean, come on, you can't be serious. You're going to nickle and dime a drunk person and then expect that person to pay extra tip when he already threw down 20% on the existing bill? Go to the BJ's in Cupertino, and forget about this place.
(2)Megan T.
We had a large party of about 25 people and four them being kids. Our service was outstanding. Our waiter was very attentive, brought refills on drinks without asking.....got the kids orders first so they wouldn't be hungry. The food was average but I was very impressed with the service. The other bummer is that BJ's in Newark is located in a ghost town right next to a bunch of stores that have gone out of business and are all boarded up.....
(4)Ali H.
I wish I could give this place a 2nd chance, but I just cannot do it! The place is beautiful inside, nice ambiance with the big screens and nice art. The service, just plain sucked. I always order half's with my Sis so we may try more food, Yum... We decided on the Bacon Cheeseburger & Chicken Club, why not, the holidays are here. We got the burger, no bacon, fair enough, told the server and he actually went and got the menu to see if we were telling the truth.... Came back and asked if we would like bacon on the side and explained to us that he would usually have to charge us for it. Seriously he came back with 3 of the thinnest pieces and for a moment, I thought it was a joke. I told him he should buy my beer and he said they can't do that... Really? So he actually did, the tip showed it! The management did not seem to really care either, the food court in the mall might have been a better choice. I agree, the food is garbage! Save a bunch of scrill and go to Mission Pizza, down home and delicious!!!!!
(1)Jello P.
The only reason I'm giving this place 4 stars is solely because of the clam chowder bread bowl and the pizookies. Everything else is just overpriced and bland (pizza, pasta, sandwiches...). So I used to think the only place I could get some good tasting clam chowder is at pier 39 in SF, but now I don't have to go that far to satisfy my clam chowder cravings anymore. If you're going to get clam chowder at BJ's, get it with the bread bowl, it makes all the diference in the world! The bread bowl is toasted to perfection and they flavored the lid of the bowl with butter, some herbs, and cheese and OMG that hits the spot! The clam chowder tastes great; has enough clams and potatos, and goes very well with the bread bowl. Lastly, the pizookie, what a great invention. My favorite is the cookies and cream and my second favorite is the white chocolate macademia. The cookie is chewy, but not soft. It's warm when it comes out to you topped with a scoop of vanilla ice cream, you get this awesome mix of warm and cool in your mouth.
(4)Jennifer G.
Every time I've eaten at BJ's the food has been either good or great. I've had the deep dish pizza, shrimp pasta, burger, and the pizookie. The only dish I had that wasn't great, was the shrimp pasta because the noodles tasted too much like lemon and it was overwhelming...so it was good but not great. If you like sports and beer, this is the place for you. I'm not into either one, but I know a lot of people are. They always have at least 2 different games on the big screen tvs, and they have tons of beer options. They also make their own root beer, but I haven't tried it yet. The reason I can't give it 5 stars is because of the wait time to be seated we experienced the last time we were there. They do have call ahead seating, and we did call ahead. So we called ahead, and then drove over and checked in at the desk and they said it would be about 20 minutes more. That would have been ok, but it ended up being about 45 minutes later that we were finally seated. They did at least pass out pizza appetizers to those of us waiting to be seated, so at least they were trying to make up for the extremly long wait.
(4)moh h.
very good chicken wings and pizza and there bartenders makes some cool drink i like it must go place if u live in tri city
(5)Kathy J.
Not so happy with BJ's Restaurant right now. I call at 5:15 and after 25 plus rings someone finally answers and I request to be put on the call ahead seating for 5:45 p.m.. She tells me that there is no wait and to come on in. I insist that I want to be put on the "list" for 5:45 and again she says there is no wait and to come in..."it shouldn't be a problem to get seated right away". Oh yeah? You wanna make a bet? We get there and there are people spilling out all over the place. The wait time? 25 minutes. How can it go from no wait to 25 minutes in 15 minutes? I don't get it. I tell the girl behind the desk that I called and she told me there was no wait and how I wanted to get on the "list". I'm super good with voices so I KNOW she is the one I spoke to. She apprehensively says she's sorry and tells me that at the time of my call there was no wait. I ask to speak to the manager who apologizes too and says he can get us a table in 5 minutes. The hubby is too pissed and the kids too hungry...we ended up at Claim Jumper where we did not have to wait to get seated and served immediately. Thanks Claim Jumper!!!!
(1)Brenda T.
I joined 4 friends her at 5:30pm during happy hour and it took 30 MINUTES to get a cocktail and 15 minutes to get a beer! Upon asking the server I was told a bartender had gone on a break! HELLO IT IS HAPPY HOUR. We ordered some appetizers and after trying to serve us some elses appetizers when they arrived they were not anything to write home about. The nacho had practically no cheese - hmmmm nachos and cheese I thought they went together. I don't recommend this place unless you have all the time in the world. We spent $200 for drinks and food and it was not worth it.
(1)ek b.
This place is fantastic. We went there for a small office event and we had a great time. The drinks were superb and the appetizers were awesome. The avacado rolls are highly recommended. The food though in general was mediocre. But overall good place. Try the beer sampler.
(4)Ambar G.
listen, it has only been open for about a week, its the first major chain restaurant newark has landed in a long time. this is why it is overcrowded, not to mention the screwed up parking that is not even finished yet, there is alot of demolition yet to be done. of course the grand opening is going to be loud and slow- no one wants to disappointed. give it some time. there is a reason why this place is loved in southern california. when mervyns shuts its doors, there will be plenty of parking! newark is working on a couple other chains that will compliment this chain...just give them a break for now. for people complaining about price- sit home and have a tv dinner, we live in the bay area for gods sake. you cant diss the menu variety- if the beer sucks drink hard liquor.
(4)Michael P.
Once a week whether I need it or not. BJ's provides great beers and food.
(4)Alan O.
The visit could have been much better. Reason- great lack of energy on the serving staff's part. There had to be at least 6-7 on the wait staff including a manager( from what was seen). We had a birthday that evening and only one person sang from the staff. To me that shows a lack of effort on making a customer feel invited. The food was decent and came to our table at a reasonable pace. Our server was helpful and she served us well, however, the lack of energy from the rest of the staff needs improvement. She even asked the manager to sing along and no comply. This is a place where you can just count on having it as Take-out orders rather than spending your time in there. Another Yelper commented on this being like the Fremont's Elephant Bar- in some ways it is- but the staff at the Elephant Bar treats the customers a little bit better- Remember a good business validates their customers. BJ's might need to work on that before i want to make another visit.
(2)Je M.
no stars for telling us we had to wait three hours, when in actuality, we waited 30 min. no stars for the rude hostess who when i asked to be updated on our wait time responded bothered and annoyed and i quote, "your wait time is 120 minutes you've only been waiting 23 minutes (rolls eyes)." BEEYATCH plz. But one star for the pizookie that made me feel fat. and one star for our awesome hostess, who may have only been nice since she knew my brother? haha, but no she was sweet.
(2)erma c.
it was not what i expected. anyhow.. to keep the long story short. over priced for the type of food we had. the drinks were not what we expected either .. plus the service front the front desk threw it in the trash as well.
(1)Devyn P.
Love the food, hate the service. This chain is phenomenol but this store in particular is the black sheep for them. I have been here at least 10 times a already and the service has been beyond crappy each and everytime. I think I would rather drive to San Mateo for the better experience and stick with takeout at the Mowry location.
(2)Kei T.
In all honesty, this place does not live up to the hype that it receives. Sure, you can joke around with the name a couple of times, "Hi, welcome to BJ's. How would you like it today?", but after a while it just gets tiring. I went here the other day because my friend raved to me about how AMAZING the pasta's here were. But, WOW, really? Amazing must be a pretty ordinary word in his dictionary because the pastas that we had ordered were so much stuck in the "eh" section that it did not even catch sight of the amazing mark. We ordered two things here, the Angel Hair Toscana and the Chardonnay Shrimp Pasta (the ladder is MUCH better). The only thing that actually made the meal really enjoyable was how nice the waitress, a skinny and tall caucasian woman, was and how many televisions there were posted around the room. Aside from that, the pastas itself is nothing to go nuts for and definitely not worth getting your hopes up. Sorry to smash the image, but its true.
(3)greg n.
Came in here this past weekend for lunch. We were trying to decide on where to eat and this place has consistently been reliable. Not today. Wasn't too busy for a Sunday and was seated within 15 minutes. Our waitress was friendly and helpful as usual. We ordered the Thai shrimp lettuce wraps for an appetizer, the spaghetti with meat sauce and the pot roast dinner with a cup of clam chowder. After waiting about close to 30 minutes our appetizer came out, followed immediately by our main dishes. The appetizer was brought out by our waitress and our main dishes followed not even 1 minute later, served to us by someone different. Our waitress noticed what had happened and apologized and offered to take the main dishes back while we worked on our lettuce wraps, but I declined because I did not want the food getting cold. So we just ate everything at once. I also informed her that my soup never came out, which she apologized for and offered to take it off the bill. What pissed me off was when I looked at my pot roast. I have had this numerous times in the past and have always been satisfied with its generous portion size, not today. My plate had maybe 7 small pieces of meat with the gravy being nearly nonexistent. No broccoli with my veggies, just all carrots with a huge onion cut in half. At first I thought, "Is this a lunch portion?" So I finished my food but was annoyed the whole time I was eating because I was looking forward to a hearty meal only to find a kid size serving. They tried dressing my plate up all fancy but this isn't Manresa or some other classy restaurant, it's freaking BJ's! When our waitress returned she asked how the food was and I asked her if the pot roast was a lunch portion because it was so small. She said there is no lunch portion for the pot roast and babbled on with some reason which I tuned out cause I was pissed I was paying 14 bucks for a dish that wasn't even worth half of that. So all in all, if this is the turn they are taking where they down size the food while keeping the prices the same, I won't be coming back, to this location at least. Boo!
(2)Katy B.
I'm giving this place 4 stars, even though I was disappointed with some things...I didn't realize I needed to call 24 hrs in advance to make reservations...So I called the minute they opened that morning-literally and they told me I couldn't make them...So we went anyway-party of 10-I know it's big...Then we got there an had to wait an hour and a half...Which sucked, but I really wanted to try it...The guy giving out wait times kept changing the times for different people, wtf. The bar was completely packed and service there was average, if not lower than. Good beers though. I ordered the balsamic chicken which was okay, but tasted burnt, but wasn't. The cheddar mashed potatoes rocked my freaking world. haha. Then the pazookie (I think that's what it's called) is the dessert cookie...OMg that thing was AMAZING. You have to get it if you go here! Our meal was moderately priced...I would go again and try different things.
(4)jen t.
Wow, so we pull up to this place and the last I remember of the area it had a rasputins (now closed) and the new mervins that opened and then closed right away. But the building is beautiful. We had dinner here for my cousins bday and the place was super super busy (it was a saturday night) We had to wait for almost an hour for seats but we were fine with that. We sat and chatted for a while and looked over the menu. The food looks really good and I had the cajun pasta with a Super delicious Nutty Brunette beer (SO GOOD) My meal and beer was fine but my mom ordered a fish taco and got a shrimp (she is mildly allergic to shrimp) and my sisters margarita tasted like it didnt have alot of booze so she went and bought a shot of cuervo to go in it for an additional $7.50. (thats part of why I like beer) Over all the experience was good, we had fun but on the weekend this place was CRAZY! The waiter was professional and willing to help. The food was good but on the pricey side. I will prob visit again sometime.
(4)andrew a.
The best place for thick crust pizza. My mouth waters for their combination pizza. Don't be fooled by the size. This pizza is so thick that you are actually eating two pizza stacked on top of each other. Their food is pricey but the environment is what you are paying for. Great selection of alcoholic beverages and the televisions are mounted all around the restaurant. A great place to watch the game and have a drink. Excellent pizza and social lounge!
(5)Oliver H.
good beer !! bad food !! poor service !! ...did i mention...good beer !! (great variety of beers but don't expect too much help from the staff)
(2)Bamboo H.
I do not really recommend the BJ in Newark but I do recommed the one in Vacaville. Vacaville was the first Ive tried and they had excellent customer service and all the food that we ordered was good. My bf and I tried the one in Newark 11/08 and the Pizza to the onion bloom was salty as hell!!!!! The waitress was an odd duck first of all and had a weird sense of humor. Anyways, I ordered the Oreo Pazookie and the waitress tells me later that they ran out of Vanilla ice cream? wtf? Second time I went there was on my fathers bday 12/21/08 and again they ran out of the oreo pazookie? I mean if you know that there is a hot item and are known for it.....wouldnt you make sure that your restaurant would have it????
(2)Joe W.
I come here for the BEER! Get the Red, it's the best The food is what you'd expect at a joint like this. The location is like a pool of water in the middle of the desert, because all the other tenants are out of business at this shopping plaza. Be prepared to wait on the weekends though. The service I got was pretty good, but the waiter seemed overloaded with work & my order took pretty long. I didn't mind, cause the beer mellowed me out quite a bit!
(4)Carlos H.
Ok.. my daughter's 16th bday dinner.. immediate family and her boyfriend.. we thought why not celebrate at a local restaurant.. Big mistake. Check your ribs, though the manager educated us on their fine cooking skills and the three time (long term) cooked baby back ribs, one slice down the middle of the rack revealed what I thought was raw tuna prepared at a nearby sushi restaurant. The manager swore it was near impossible for something like that to happen, but when asked if he checked it himself to confirm this miracle of a mess, he didn't. Quality doesnt seem to be a priority for this establishment. To make matters worse, while carrying my sleepy 7 year old daughter out of the establishment, not one single employee made space for us but rather insisted on me stepping aside while they moved throughout the tight spaces of the restaurant. There was nothing positive from this experience except it actually made me miss the closed Sizzler's a block away. It was that bad.
(1)Lorice A.
I don't believe I can even rate this place.We couldn't even get a table for 6 after waiting a total time of 1 1/2 hours. Thursday, July 29th my daughter and 4 teens (grandkids) and I arrived at 6:40pm. We asked for a table for 6 and the hostess told us it would be 30 - 45 minutes. We decided to wait. After the 30 - 45 mintues had passed, we would see parties of 5 or less be seated. most of these were groups that came in way after we arrived. We asked the hostess what was going on. She told us that they were waiting for a table of 6 that had already been there for 2 hours to leave so we can have their table. I asked is that the only place you can sit us? She could not answer. I watched her go to her manager and he did not offer her any suggestions or did he try and come over to explain, apologize, nothing. They just let us continue to sit. Finally 1 1/2 hours had gone by and another party of 5 was seated after only being there for 10 minutes waiting. I asked the hostess what was being done to get us seated, she replied they were still waiting for those people to leave. I asked if she was telling me that they couldn't accomendate parties of 6 or more? Once again no answer. I suggested putting table together or bringing a chair up to the booth. The manager came over and said the table where the other party of 6 was seating was their only option. They could not push tables together or add chairs to booths. I told him we had now gone over 1 1/2 hours of waiting and the other party had now been there for 3 hours. His response was only, "well thank you for waiting all this time". He could care less. He is a perfect example of a terrible manager who has no clue how to manage a resturant. I have been to 2 other BJ's in other towns and never experienced such stupidity and lack of experience. This place had people sitting on floors waiting. BJ's truley needs to find a more competent manager. This guy was awful. We will never try this location again. If you are going there to party and drink, it may be the place for you, but if you are a family, be ready to be put at the end of the line and forgotten about.
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