OY VE! Longest subway lines during lunch that I've EVER experienced!!
(2)
Joshua B.
A moment of convenient weakness has once again led me into the hostile arms of my pretender friend: the Grant-Alvernon Subway. *le sigh* With an employee change, I was hoping there was an improvement, but somehow no. Different employees = different problems, but the old issues of grumpy+slow service and a complete lack of listening skills is still there. All I wanted was a simple all-veggie club. Why do I have answer that I don't want cheese 3 times with 2 people AFTER Person 1 tells Person 2 that there's no cheese on my sub? If I'm not acting irritable about this, why is the employee becoming aggressive and rude? If mine's ready, why am I waiting for three other subs to be toasted and bagged first?! Why is it that when I say I want "all veggies", I find no peppers or pickles in my sandwich?! Must I brave bad tempered, snappy service for a lousy sub? Old problems + new problems = 1 star. Goodbye Subway. Jimmy John's has proved to actually be there for me when it counts. I think I'm unfriending you.
(1)
Steve L.
Going to this Subway was some of my worst experiences ever. The employees dont seem to be trained on how to deal with customers appropriately and are almost always hostile. The straw that broke the camels back was when I went in one day to order a footlong ham sandwich which is normally $5. It just so happens that this month was a special in which you can buy a 6-inch ham for $2. So I figured that I would just order the footlong to save the person making my sandwich the time of having to make two 6-inch sandwiches. Wow, was that a mistake. I get to the cash register and she rings me up for $5. I tell her that they have a special for $2 per six inch. She then begins to argue that I should have told her that before she made it! I was stunned. I walked out. I will never return to this Subway.
(1)
Ingrid T.
Came here the other night got 4 footlongs. -Meatball -Black Forest Ham -Veggie -Turkey $22 Not bad considering it served every person two meals break it down that's 4 people served 2 meals=$2.75 per meal per person! Customer service was ok not the best but definitely not horrible. What can I say if you are going to eat fast food don't expect quality from the customer service of that of a 5 star restaurant. Our food was good and experience was good as well.
(3)
Angela O.
Bad Subway. I got in line behind 3 construction worker-type dudes who ordered ornate sandwiches with lots of this, a little of that, more of that, don't be shy with the olives, oops wrong bread. One compliant worker on the line. Maybe 10 minutes later, it's my turn. I like vegetables. I'm not a big meat eater. "you sure you don't want bacon?" no. i do not want bacon. "avocado? it's vegetable." no. i do not want avocado. "toasted?" yes. toasted. i just told you that. "extra cheese? i mean, all you are getting is vegetables." glare. ding. "what do you want on this?" spinach. "spinach?!" spinach. other things too. me: do you have red wine vinaigrette? "huh?" just oil and vinegar, then. girl cashier emerges all slow, out of uniform. "you want a cookie?" no. "chips?" no. "a drink?" no. twenty minutes later, no tip later, i leave with my messy, less than toasted sandwich. never going back again.
Richa S.
OY VE! Longest subway lines during lunch that I've EVER experienced!!
(2)Joshua B.
A moment of convenient weakness has once again led me into the hostile arms of my pretender friend: the Grant-Alvernon Subway. *le sigh* With an employee change, I was hoping there was an improvement, but somehow no. Different employees = different problems, but the old issues of grumpy+slow service and a complete lack of listening skills is still there. All I wanted was a simple all-veggie club. Why do I have answer that I don't want cheese 3 times with 2 people AFTER Person 1 tells Person 2 that there's no cheese on my sub? If I'm not acting irritable about this, why is the employee becoming aggressive and rude? If mine's ready, why am I waiting for three other subs to be toasted and bagged first?! Why is it that when I say I want "all veggies", I find no peppers or pickles in my sandwich?! Must I brave bad tempered, snappy service for a lousy sub? Old problems + new problems = 1 star. Goodbye Subway. Jimmy John's has proved to actually be there for me when it counts. I think I'm unfriending you.
(1)Steve L.
Going to this Subway was some of my worst experiences ever. The employees dont seem to be trained on how to deal with customers appropriately and are almost always hostile. The straw that broke the camels back was when I went in one day to order a footlong ham sandwich which is normally $5. It just so happens that this month was a special in which you can buy a 6-inch ham for $2. So I figured that I would just order the footlong to save the person making my sandwich the time of having to make two 6-inch sandwiches. Wow, was that a mistake. I get to the cash register and she rings me up for $5. I tell her that they have a special for $2 per six inch. She then begins to argue that I should have told her that before she made it! I was stunned. I walked out. I will never return to this Subway.
(1)Ingrid T.
Came here the other night got 4 footlongs. -Meatball -Black Forest Ham -Veggie -Turkey $22 Not bad considering it served every person two meals break it down that's 4 people served 2 meals=$2.75 per meal per person! Customer service was ok not the best but definitely not horrible. What can I say if you are going to eat fast food don't expect quality from the customer service of that of a 5 star restaurant. Our food was good and experience was good as well.
(3)Angela O.
Bad Subway. I got in line behind 3 construction worker-type dudes who ordered ornate sandwiches with lots of this, a little of that, more of that, don't be shy with the olives, oops wrong bread. One compliant worker on the line. Maybe 10 minutes later, it's my turn. I like vegetables. I'm not a big meat eater. "you sure you don't want bacon?" no. i do not want bacon. "avocado? it's vegetable." no. i do not want avocado. "toasted?" yes. toasted. i just told you that. "extra cheese? i mean, all you are getting is vegetables." glare. ding. "what do you want on this?" spinach. "spinach?!" spinach. other things too. me: do you have red wine vinaigrette? "huh?" just oil and vinegar, then. girl cashier emerges all slow, out of uniform. "you want a cookie?" no. "chips?" no. "a drink?" no. twenty minutes later, no tip later, i leave with my messy, less than toasted sandwich. never going back again.
(1)