Place is dirty and the staff (except for one older manager) is so incompetant that it's almost funny. Today, I went there for lunch. I thought I'd give it another try. 1. My turkey and bacon sandwich came with no turkey. 2. The ice machine had no ice (the older manager got me some). 3. The bagels I was taking home were frozen (apparently, with bagel thins, they cook them off site, freeze them and ship them. And they think we'd want to re-freeze them and then eat them! No wonder the bagel thins I'd frozen at home have tasted so bad) 4. A repair man was working where the food prep took place 5. Even after he left, there were loud, blast-type noises from somewhere behind the counter. 6. When I went to order, there was no one there (the older manager, who seemed to be trying), motioned me to his end of the counter. 7. There is a young, cocky manager who is so incompetant and rude. He wasn't there today, thank goodness, but he often is. 8. When I asked the older manager about the frozen bagels in my bag, he took the bag and held it --along with a wet cleaning rag -- in one hand. The wet rag dampened the bag. I know he was trying to be nice, but still! 9. At 11:45 in morning, they had run out of turkey chili. This happens all the time with the turkey chili, but no one ever thinks to order extra. 10. The place was so--darned--dirty.
(1)
Stephanie M.
Love this place. Love all their bagels, so fresh and amazingly flavorful. I've bought dozens to bring home and they stay fresh for a very long time. Try the turkey b.a.t. on either a six cheese or everything bagel accompanied with potato salad. Really great sandwich. Always great service and honestly to get good bagels come right before peak times. If you're lucky enough they'll have some getting right out of the oven and those, my good sir, are THE best. Also when you get a chance try their nova lox and bagel. Really good salmon, just like their salmon spread. You won't regret it :)
(5)
Mark S.
I am so stealing their green chile-cream cheese combination that they offer on one of their gourmet bagels. They had some interesting offerings on the menu for lunch. I will have to check those out someday.
(4)
Darren T.
Friendly but inconsistent. This was our regular Sunday morning stop. I always get bagel/ lox and the portion is always different...it's become a joke with us. Friendly staff but the food/ sandwiches have been declining in ingredients and taste.
(3)
Adam F.
It's a chain, so one can't blame them for not getting a 4 or 5 star. That being said, the bagels are pretty good but slightly overpriced. Their chicken noodle soup puts great emphasis on the "noodles" and not the "chicken". The chicken caesar salad is okay but definitely had better. I do recommend the bagel thin's for a great sandwich that is good for you.
(3)
Jerry C.
Best bagel on the planet. Decent coffee (SBUX next door if you're a coffee snob). Excellent service. What more do you want...?
(5)
TC S.
Don't bother ordering the new steak bagel. The steak is nearly non- existent! Smallest piece of meat I've ever seen (think of a quarter rolled out - one on each side of the cut in half bagel). I love their pumpkin bagels but this was...just sad.
(1)
Courtney M.
yummy bagels :) i had pumpernickel with light veggie cream cheese, the boy had everything with chive cream cheese. good prices, and seemed like they had lots of options. will definitely be making this my bagel place in Tucson :)
(4)
Stephanie S.
Pretty good. Not a wide variety of bagels if you go in the afternoon, but they have good customer service.
(4)
Dana C.
I come here every week after hiking. I can always count on fantastic service and fresh bagels. Even if the line is long it moves very quickly. If your in the foothills of Tucson, this is the place for bagels , good coffee and a relaxed atmosphere.
(4)
Betsy B.
Been here a few times and do like their bagels. You order at the counter and are served quickly. They have a variety of bagels and different cream cheeses or butter. They also have cinnamon bites (the bagel hole coated in sugar and cinnamon) which is a favorite. The coffee is good and the bagels are very good. There is a pretty good number of tables so you can usually find a seat if you want to eat in. Prices are reasonable. It's located around the corner from the CVS and there is parking there.
(3)
Leo B.
Man I love Einstein's. Their bagels a fresh and light and creative especially compared to its competition Brueggers Their coffee is very good. I like their sandwich ideas. Everything on a bagel tastes good and they offer everything. Pizza bagels, Hotdog bagels paninis. I wish this was closer to us. There is an opening at a new near by strip mall and every time we walk or drive by we say a little pray that an Einstein's opens up there.
(5)
Pauline L.
I think this is the one we came to in Tucson...we came here for lunch and they were very accommodating! They didn't actually have a bacon and cheddar hot open face bagel on their menu (they had a turkey and cheddar), but when i asked if they could substitute, they said yes with no hesitation. And it comes with a tomato on top and a pickle on the side, which is a bonus! I also ordered a side of chicken noodle soup, which wasn't bad!
(4)
Amanda D.
A little lunch at Einsein's? Yes, please! I am feeling very content regarding how happy everyone left Einstein's today. My child had a pizza bagel, which he ate every last bite. It looked yummy! S had nova lox & bagel. I pretty much wanted his bagel after I saw it... sliced lox, plain cream cheese, tomato, red onions and capers. I went with my standard order, which was as delicious as it always is. Standard order = toasted sesame bagel with half plain cream cheese and half onion/chive. So very good! The staff is friendly at Einstein's ( I frequent this location and the location on Oracle). Prompt service. Fresh bagels. Can't complain.
(4)
Lin R.
Friendly staff. Service is fast except they don't do what you order. They apparently don't know what "toasted" means. I ordered my bagel doubled toasted because I like it toasted dark. What I got was a warmed up bagel and not one spec of brown toast on the entire bagel. Good coffee.
(2)
John R.
Though the location should be killer (Swan and Sunrise), sadly this place is never full or even close to full. I've been here 3 times this year, each visit at a different time, and still half full or less. It's telling. While they are slightly (and I say slightly again) less expensive than Bruegger's, I have found this to be true: the bagels are, at best, edible but sadly bland. I prefer Bruegger's any day of the week. I also admit I'm a bit of a bagel snob coming from New York and no place I've been to in Tucson compares with East Coast bagels. Also, the counter help here is fast, but I wouldn't say they are friendly or overly helpful. I think this is an easy fix to earn 1 more star, but they still need to work on their bagels to get my full attention.
(2)
Zander L.
Great place don't even have to order most times because they remember what I usually get.
(4)
Juliann C.
Best. The Good: * Convenient location * Great service every time * Love the texture of the cheese 'shmears' The Bad: * It's not located in Hawaii :( :(! The Weird: * They need bigger water cups!
(5)
D. W.
Long time customer of Einstein Bros Bagels at Swan/Sunrise and must say that I don't expect to go back after seeing it continue on its downhill slide of consistent long waits in line on the order of 20-30 minutes, poorly stocked baskets of bagels, dirty and not maintained coffee area, dirty tables, and full trash cans. They had a store manager many years ago who went on to their corporate or regional office who I sorely miss as she ran a tight ship and made having my bagel and coffee a very pleasant experience.
(2)
Nicholas H.
Bagels do NOT get any better than this in Tucson! Sure, you may be thinking "But it's a chain, how can I consciously give them my business?!" Two words. Great food. I've been eating here since I was in elementary school (when it first opened) and still love coming for a cup and an Asiago Cheese lox sandwich. In my humble opinion, Einstein Bros is head and shoulders above Brueggers. The bagels are bigger and more flavorful at the former, while the stores retain a slightly cooler environment to relax in and eat your breakfast.
(4)
Steve R.
These aren't bagels. They're mini loaves of over-risen bread dough. If you want REAL bagels cross the street to Brueggers. Where they are prepared and cooked the traditional way.
(1)
Cindy N.
I had a coupon for a 2 for 1 deal for lunch. Usually we don't eat lunch out but I had a bit of shopping to do at Safeway so it seemed like a good opportunity to get the deal. I must say the system they have is really good. The manager is the one who took our order. I have seen him many times before and he has always been very pleasant. It came within 5 min. and was tasty. I had the lox, cream cheese with fresh capers, red onion on a toasted bagel. Hubby had the turkey, bacon, mayo. Both were good. For me the prices are high for a lunch. It would have been over 15 bucks for lunch but with the coupon we both enjoyed our lunch for 7 bucks. Can't beat this deal. Was so full, we had no dinner that night.
(3)
Tammy N.
OK, the bagels are great, not authentic but great. The cream cheeses rock. The sandwiches fabulous. BUT, the place is just soooooooooooooooo dirty. Disgusting. My eye went to the garbage can this morning and it obviously hasn't been moved to clean the floor....ever. The floors are gross, no mop hitting these and certainly no wax. Oh, if you have to use the restroom - DON'T!!! You can't touch anything in there. Therefore, you can't get out! These guys need to do some cleaing!
Jane D.
Place is dirty and the staff (except for one older manager) is so incompetant that it's almost funny. Today, I went there for lunch. I thought I'd give it another try. 1. My turkey and bacon sandwich came with no turkey. 2. The ice machine had no ice (the older manager got me some). 3. The bagels I was taking home were frozen (apparently, with bagel thins, they cook them off site, freeze them and ship them. And they think we'd want to re-freeze them and then eat them! No wonder the bagel thins I'd frozen at home have tasted so bad) 4. A repair man was working where the food prep took place 5. Even after he left, there were loud, blast-type noises from somewhere behind the counter. 6. When I went to order, there was no one there (the older manager, who seemed to be trying), motioned me to his end of the counter. 7. There is a young, cocky manager who is so incompetant and rude. He wasn't there today, thank goodness, but he often is. 8. When I asked the older manager about the frozen bagels in my bag, he took the bag and held it --along with a wet cleaning rag -- in one hand. The wet rag dampened the bag. I know he was trying to be nice, but still! 9. At 11:45 in morning, they had run out of turkey chili. This happens all the time with the turkey chili, but no one ever thinks to order extra. 10. The place was so--darned--dirty.
(1)Stephanie M.
Love this place. Love all their bagels, so fresh and amazingly flavorful. I've bought dozens to bring home and they stay fresh for a very long time. Try the turkey b.a.t. on either a six cheese or everything bagel accompanied with potato salad. Really great sandwich. Always great service and honestly to get good bagels come right before peak times. If you're lucky enough they'll have some getting right out of the oven and those, my good sir, are THE best. Also when you get a chance try their nova lox and bagel. Really good salmon, just like their salmon spread. You won't regret it :)
(5)Mark S.
I am so stealing their green chile-cream cheese combination that they offer on one of their gourmet bagels. They had some interesting offerings on the menu for lunch. I will have to check those out someday.
(4)Darren T.
Friendly but inconsistent. This was our regular Sunday morning stop. I always get bagel/ lox and the portion is always different...it's become a joke with us. Friendly staff but the food/ sandwiches have been declining in ingredients and taste.
(3)Adam F.
It's a chain, so one can't blame them for not getting a 4 or 5 star. That being said, the bagels are pretty good but slightly overpriced. Their chicken noodle soup puts great emphasis on the "noodles" and not the "chicken". The chicken caesar salad is okay but definitely had better. I do recommend the bagel thin's for a great sandwich that is good for you.
(3)Jerry C.
Best bagel on the planet. Decent coffee (SBUX next door if you're a coffee snob). Excellent service. What more do you want...?
(5)TC S.
Don't bother ordering the new steak bagel. The steak is nearly non- existent! Smallest piece of meat I've ever seen (think of a quarter rolled out - one on each side of the cut in half bagel). I love their pumpkin bagels but this was...just sad.
(1)Courtney M.
yummy bagels :) i had pumpernickel with light veggie cream cheese, the boy had everything with chive cream cheese. good prices, and seemed like they had lots of options. will definitely be making this my bagel place in Tucson :)
(4)Stephanie S.
Pretty good. Not a wide variety of bagels if you go in the afternoon, but they have good customer service.
(4)Dana C.
I come here every week after hiking. I can always count on fantastic service and fresh bagels. Even if the line is long it moves very quickly. If your in the foothills of Tucson, this is the place for bagels , good coffee and a relaxed atmosphere.
(4)Betsy B.
Been here a few times and do like their bagels. You order at the counter and are served quickly. They have a variety of bagels and different cream cheeses or butter. They also have cinnamon bites (the bagel hole coated in sugar and cinnamon) which is a favorite. The coffee is good and the bagels are very good. There is a pretty good number of tables so you can usually find a seat if you want to eat in. Prices are reasonable. It's located around the corner from the CVS and there is parking there.
(3)Leo B.
Man I love Einstein's. Their bagels a fresh and light and creative especially compared to its competition Brueggers Their coffee is very good. I like their sandwich ideas. Everything on a bagel tastes good and they offer everything. Pizza bagels, Hotdog bagels paninis. I wish this was closer to us. There is an opening at a new near by strip mall and every time we walk or drive by we say a little pray that an Einstein's opens up there.
(5)Pauline L.
I think this is the one we came to in Tucson...we came here for lunch and they were very accommodating! They didn't actually have a bacon and cheddar hot open face bagel on their menu (they had a turkey and cheddar), but when i asked if they could substitute, they said yes with no hesitation. And it comes with a tomato on top and a pickle on the side, which is a bonus! I also ordered a side of chicken noodle soup, which wasn't bad!
(4)Amanda D.
A little lunch at Einsein's? Yes, please! I am feeling very content regarding how happy everyone left Einstein's today. My child had a pizza bagel, which he ate every last bite. It looked yummy! S had nova lox & bagel. I pretty much wanted his bagel after I saw it... sliced lox, plain cream cheese, tomato, red onions and capers. I went with my standard order, which was as delicious as it always is. Standard order = toasted sesame bagel with half plain cream cheese and half onion/chive. So very good! The staff is friendly at Einstein's ( I frequent this location and the location on Oracle). Prompt service. Fresh bagels. Can't complain.
(4)Lin R.
Friendly staff. Service is fast except they don't do what you order. They apparently don't know what "toasted" means. I ordered my bagel doubled toasted because I like it toasted dark. What I got was a warmed up bagel and not one spec of brown toast on the entire bagel. Good coffee.
(2)John R.
Though the location should be killer (Swan and Sunrise), sadly this place is never full or even close to full. I've been here 3 times this year, each visit at a different time, and still half full or less. It's telling. While they are slightly (and I say slightly again) less expensive than Bruegger's, I have found this to be true: the bagels are, at best, edible but sadly bland. I prefer Bruegger's any day of the week. I also admit I'm a bit of a bagel snob coming from New York and no place I've been to in Tucson compares with East Coast bagels. Also, the counter help here is fast, but I wouldn't say they are friendly or overly helpful. I think this is an easy fix to earn 1 more star, but they still need to work on their bagels to get my full attention.
(2)Zander L.
Great place don't even have to order most times because they remember what I usually get.
(4)Juliann C.
Best. The Good: * Convenient location * Great service every time * Love the texture of the cheese 'shmears' The Bad: * It's not located in Hawaii :( :(! The Weird: * They need bigger water cups!
(5)D. W.
Long time customer of Einstein Bros Bagels at Swan/Sunrise and must say that I don't expect to go back after seeing it continue on its downhill slide of consistent long waits in line on the order of 20-30 minutes, poorly stocked baskets of bagels, dirty and not maintained coffee area, dirty tables, and full trash cans. They had a store manager many years ago who went on to their corporate or regional office who I sorely miss as she ran a tight ship and made having my bagel and coffee a very pleasant experience.
(2)Nicholas H.
Bagels do NOT get any better than this in Tucson! Sure, you may be thinking "But it's a chain, how can I consciously give them my business?!" Two words. Great food. I've been eating here since I was in elementary school (when it first opened) and still love coming for a cup and an Asiago Cheese lox sandwich. In my humble opinion, Einstein Bros is head and shoulders above Brueggers. The bagels are bigger and more flavorful at the former, while the stores retain a slightly cooler environment to relax in and eat your breakfast.
(4)Steve R.
These aren't bagels. They're mini loaves of over-risen bread dough. If you want REAL bagels cross the street to Brueggers. Where they are prepared and cooked the traditional way.
(1)Cindy N.
I had a coupon for a 2 for 1 deal for lunch. Usually we don't eat lunch out but I had a bit of shopping to do at Safeway so it seemed like a good opportunity to get the deal. I must say the system they have is really good. The manager is the one who took our order. I have seen him many times before and he has always been very pleasant. It came within 5 min. and was tasty. I had the lox, cream cheese with fresh capers, red onion on a toasted bagel. Hubby had the turkey, bacon, mayo. Both were good. For me the prices are high for a lunch. It would have been over 15 bucks for lunch but with the coupon we both enjoyed our lunch for 7 bucks. Can't beat this deal. Was so full, we had no dinner that night.
(3)Tammy N.
OK, the bagels are great, not authentic but great. The cream cheeses rock. The sandwiches fabulous. BUT, the place is just soooooooooooooooo dirty. Disgusting. My eye went to the garbage can this morning and it obviously hasn't been moved to clean the floor....ever. The floors are gross, no mop hitting these and certainly no wax. Oh, if you have to use the restroom - DON'T!!! You can't touch anything in there. Therefore, you can't get out! These guys need to do some cleaing!
(2)