Steak ‘n Shake Menu

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  • Benjamin H.

    After months of hype around a location opening in Arizona, I couldn't help but feel let down. For anyone who's expecting a normal hometown experience, this 'Signature' Steak 'n Shake is not going to cut it. Imagine a Steak 'n Shake next to Terminal B36 at an Airport and this is what your walking into. 1. The menu - 1/3 the size at a normal Steak 'n Shake 2. The Steakburger and Milkshake - exactly as expected 3. The fries - come standard with this strange red spice (found out you can ask to have them plain) I'm giving this 3 stars because of the emotional letdown. The staff was friendly, I received my order quickly and the food tasted normal except for the fries. My guess is Steak 'n Shake went with a 'Signature' option because the model generates more revenue than their traditional sit-down-and-be served locations. Well Steak 'n Shake, this may be true, but you wont be capturing my dollars again anytime soon.

    (3)
  • Ricki F.

    The best food and service! First time here!! and it's nice and clean.christan in the front was super friendly and knowledgeable about the food.thank you I will be returning!

    (5)
  • Deb S.

    So I had never heard of Steak 'n Shake but I guess it's something big in the Midwest. Super friendly service here at the Mill Avenue location and dynamite burgers. You've got your choice of all kinds of different styles and toppings which is nice. The fries are super crispy (perfect) and nicely portioned. Good music playing while we were there and the place is clean! Oh, and by the way... the milkshakes are phenomenal. Don't miss 'em. Especially the salted caramel pretzel milkshake. OMG.

    (5)
  • Jonathon A.

    If you want to visit a Steak and Shake like the ones you know from back East or the Midwest, do NOT go to this one. This is a poor version of Steak and Shake that has a walk up counter and only burgers, fries, hot dogs and shakes. The fries are also NOT the same as regular Steak and Shakes and to me, not as good. I don't like anything about this place. There is no parking, the inside seemed dirty to me, I don't like getting a reservation buzzer just for putting in a food order, I didn't like the little plastic boxes they put the food in if you eat in and I didn't like the small size cup they gave me for my drink. Skip this place all together. If you want to visit the closest 'real' Steak and Shake the one in Vegas is pretty good.

    (1)
  • Donna M.

    As a native St. Louisan, I was very excited about SnS opening up in Tempe. But I have to say I was so very disappointed. The burger was mediocre at best, the bottom bun was soggy, the fries were different that I remember and also cold, but I was majorly bummed that I couldn't get the pickle relish, the mgr said they did away with that years ago. Huh? The relish is one thing that makes SnS unique! And no chili-mac?! Sad. The ambiance was not typical, it was more hip and trendy, trying to cater to the ASU crowd I'm sure. Overall, I have to say it was not the visit I hoped for or expected. Just a thought: if you're going to bring SnS to the Valley, bring the WHOLE experience as is, don't try to tweak it to be something we already have enough of.

    (2)
  • Anthony B.

    I woke up yesterday morning with three words on my mind: "STEAK AND SHAKE." Working across the street from this location, I was getting a little worried (okay, a lot worried) as the morning dragged on and my inbox became flooded with the e-mails of equally concerned co-workers panicking about the long line that was building up ahead of the grand opening. I work with quite a few people from the east coast, who had been telling me nothing but good things about the Steak 'n Shake chain ever since we found out one was opening on Mill. Luckily, once doors opened at 11 the line moved through quite quickly and me and my equally hungry coworkers had a window to grab our long-awaited fast food before the next wave started around noon. I ordered the Original (it being opening day and my first time at a Steak 'n Shake, I had to go with the signature) with fries and a Cookies and Cream milkshake (trust me, you'll want to order the milkshake). Within ten minutes, my burgers and fries were gone and I was onto the milkshake. Hey, I'd pretty much been hungry all morning and the panic about the line didn't hurt. I'd say this is comparable to an In 'N Out, but with a slightly pricier menu and more selection. I'm sure opening day won't be anywhere close to the last time I order from here.

    (4)
  • Julian G.

    Overrated ..food was ok ..Dissatisfied with people saying its the best no its ok milk shakes tast like McDonalds nothing big..

    (2)
  • K H.

    This place is GREAT! My boss took us here for lunch the second day they were open because it is his fave burger joint and since he moved from the Midwest, he hasn't been able to find one down here. I moved from MI so I can relate. Even though we went on the second day they were open and the place was a little packed, the service was fast AND friendly. I got the regular cheese burger and fries meal for $3.99 with a Mint Choco Chip shake that was to DIE for. There is nothing to say about the food other than you can't beat it. Burger Who? and forget McDonald's--I'll never ever eat there again! I have to be honest, I can't wait to go back. We ordered four meals and two shakes all for under $30! You CAN'T BEAT THAT! Great experience, great environment, great location (although parking leaves a little to be desired), and AMAZING FOOD! Go here. Order anything. You'll be happy!

    (5)
  • Mary M.

    I enjoyed my first time ever at a Steak'n Shake, at this location in Tempe, but my boyfriend is from Ohio and said this is very different than Midwestern locations of the franchise, so I am writing on his behalf to warn any Midwestern transplants in Phoenix about this location: you order at the counter (it is not sit-down) and you wait or they bring it to you- much like Panera. Service was slow and they did mess up my boyfriend's order (forgot some sauce or other) but were quick to remedy that. They had not refilled the ketchup and overall it was an okay dining experience, but not like the Steak'n Shakes you may be used to. Either way, this location will probably be a cash cow for its proximity to the university.

    (2)
  • A T.

    Decent food at best but fair on price. The server we had who took our order was absolutely awful. Didn't get his name but he was a grown African American adult who was acting like a child when I was trying to place my order. Also left his command station to hit on a girl and try to get her number as he watched the line pile up. Won't be back anytime soon that's for sure.

    (2)
  • Jason B.

    Finally...a Steak 'n Shake in AZ. Having grown up in the Midwest I've definitely missed them. Unfortunately I'm still waiting for one. Before coming here I did my research and know the difference between full and signature versions. Yet I'm still giving it a poor review, after 3 trips here now. Trip 1 - Monday lunch. Waited in line for 15 mins. Waited for food for 10 mins, which was good because it took 5 mins of waiting for a table to sit at. BBQ burger was ok. Trip 2 - Thursday lunch. Waited in line for 15 mins again. Waited another 25 mins for food! Took 10 mins this time to get a table. They forgot to put the lettuce on the burger. Was good tasting but not great. Got to sit and listen to guy arguing with manager. He said the cheese in his burger was still frozen. She said they don't heat it up and he said he understood that but this was actually frozen, not cold. She offered to make him another one but he didn't hVe time since the wait had used up his lunch break. She didn't offer him a refund but instead took his name so next time he comes in they can give him something. Not good customer service. Trip 3 - Sunday lunch. Line wait was 5 mins. Pretty quick. Choice of tables since restaurant was less than half full. Shake wait was 2 mins, and food wait was another 5 mins. Definitely faster. Food was a little worse than previous trips. BBQ burger was smothered in sauce with very little onion strings so it was hard to eat. Overall Not pleasant experiences. Music is constantly too loud. People next to us were complaining as well since you have to practically yell to talk to each other. Wait times during normal lunch times is way too long. I've never waited that long at a full steak and shake and it should be much faster here. Single size drink sucks. Give us multiple sizes to choose from. Garbage can opening are barely large enough for the tray to fit in to let alone flip them to empty the garbage. Seating area wayyyyyy to small. Food is definitely not the quality of a true steak and shake. If your not going to be one, don't use the name. Hope this review helps - still waiting for a steak and shake in AZ

    (1)
  • Heather D.

    Steak 'n Shake has a cool, modern interior, but the building was more impressive than the food. burger.....not the best- bread was dry and meat wasn't that flavorful, even the guacamole couldn't salvage that (I ended up only eating half). fries....yummy! shake.....okay. If I'm going to splurge and eat some crazy calories, then it has to be really worth it. I wouldn't return to Steak 'n Shake for that reason.

    (2)
  • Chris P.

    Holy God this took forever! I get pissed and stand up to realize my food just chilling behind the counter. Fries, cold as fuck, that's OK, they're nasty as ass anyway. The best part is there's a little ticket that shows what time the order was done..5 mins it sat there. Chuckbox. Always. Never forget.

    (1)
  • Harry B.

    Sorry but this place is bogus. The only real similarity to the Midwest eateries is the name. The burgers were average but the fries were too greasy. Worst of all the place was dirty. Although it wasn't busy, all the empty tables (8-10) needed to be wiped down. It had been a long time since I Steak and Shaked, and unless I go on a road trip it will likely be a while until I do so again. I ignored the subpar reviews because I had fond memories of S n S. I learned that Yelp is your friend that you need to have more faith in...

    (2)
  • Connie D.

    These guys were so nice to put up with me, I had no idea what I wanted to order, and different toppings from different burgers sounded really good, so I asked the cashier what she recommended and she said I could just order the cheaper burger and add the toppings I wanted from the more expensive burger and it would be cheaper!! So of course I did this! And it was absolutely flipping delicious. Usually substitutions and additions will cost you more, but they were willing to give me some wiggle room on the price and give me the best of both worlds- in reference to the sandwich, if i remember correctly It was a burger on toast with bacon and an egg and some different cheeses and it was biblical. I would pray to that burger. What really impressed me was how patient and helpful the staff was to someone who needed some extra attention to have a good experience. I know I'm not the easiest customer to deal with all the time, so when I'm taken care of, I take note and appreciate it. Many business lack this kind of professionalism, but not this place! And it's on Mill Ave! I couldn't work on mill ave and maintain composure like these guys, I have a low tolerance for college crowds and public inebriation. Just enough tolerance to go to steak n shake, eat a delicious meal, and go back home. Stay strong, steak n shake workers, stay strong. I love you.

    (5)
  • Steve B.

    Not sure why there are so many rough reviews on here... I waited in line, but it went quickly. I waited for my food, but it was less than 10 minutes. Everything came out exactly as I ordered it. The burgers were GREAT....The price was a little high, but it was a big step up from any of the fast food burgers too. We had a pretty big order with no mistakes, so I'm wondering if they are improving since the dates of the prior reviews. I've even gone back a couple of time with other family members who came to town and it's been the same. Hopefully I don't ever have the experiences the other folks who downrated the place have had....

    (4)
  • Mary H.

    Fake and shake!! Not like the original at all! Where's breakfast and coffee? Where's the 5 way chili Mac? Where's the best shoe string fries ever made? I'm highly disappointed. Why bring SNS to Arizona if you aren't going to do it right? I already have plenty of burger places to choose from, I wanted the variety that came with steak and shake and I got burgers, fries and shakes to choose from? Thanks a lot.

    (1)
  • Vicky C.

    Tried to eat here. Finally ordered after 10 min in a line that barely moved and waited for about 35 min before we asked where our order was. They couldn't even find it anywhere. It wasn't on the screen or being made..nothing. Well, considering I had other things to do I had to leave. Won't be back.

    (1)
  • Lisa M.

    Just to be clear, there is no steak. It is a burger place. Think "In and out" with way better french fries and great milkshakes. Very clean and new. The waitresses have to wear black mini skirts with black boots (feel sorry for them in the summer) You order at the counter, they give you a light up pager to pick up your food. The organization of the counter is a little screwy because to get to the drink machine you have to cut through the line of people waiting to order. The birgers are good, again very similar to In and Out burgers. No complaints. Fries are very skinny and taste better than most. Milkshake was good (hard to mess up a chocolate milkshake) and this location has a really nice outdoor patio on Mill Ave so people watching is cool. It is a good burger joint but competing with Five Guys, In and Out. I can imagine going back there again but it isn't a top spot in my book.

    (3)
  • Sue T.

    After growing up in the midwest and frequenting Steak 'N Shake, we were excited that it finally came to Tempe. While it is not the full service restaurant that we are used to, the burgers are still flavorful, and the fries are great. Happy that they finally have one here - will go back for sure.

    (4)
  • Rhonda H.

    Yikes! Illinois native tries SnS in Tempe and is totally disgusted. If you grew up eating with your family at Steak N Shake restaurants across the mid west you are going to be terribly disappointed. No Chili Mac?! and the Fries are now fresh cut with the skin left on (what, what... are they trying to copy another chain?). The hamburger has zero flavor...where is the mid west corn fed beef. Oh and you forgot to smash the burger down and cook it period... nevermind you forgot the little crispy ends??? Is this really a Steak N Shake. Even my chocolate shake was sub par and icy. The one thing that stayed true to the taste was the Chili but, ya know all those kids had to do was open a can. TWO THUMBS DOWN. If you can't stay classic to your origins don't do it at all. I think Mr Belt is rolling over in his grave as I type this.

    (1)
  • James C.

    I've heard grant things about Steak 'n Shake and I've attempted to go here multiple times but it's always too busy. I got the Western BBQ burger and the seasoned fries. Both were really good and reasonably priced. If I remember correctly everything was priced between 5 to 7 dollars for the burgers. Which included the fries. Next time I visit I am going to try one of the shakes. This place is definitely better than any fast food restaurant around town. If you're in the area and you have some extra time I highly recommend you stop by.

    (4)
  • Sara C.

    I read the reviews before heading to Steak N Shake so maybe my expectations were low but my family and I loved it. It was affordable and super yummy. The only down side is the parking but its Mill so what more can you expect. I recommend and will definitely return next time Im in the area.

    (4)
  • Chris M.

    Finally a Steak 'n Shake in Arizona! Love this place! It's a modern version of the classic Steak 'n Shake.

    (5)
  • Alex K.

    Just awful and bad service. I ordered my meal with a friend and he got a shake that had butterfinger and cookie down in it. He let me try it and it was really good so after my meal I went back and ordered that same shake for myself and it was $3.55 for the small which is the same one as he got. It is around 7:40 and we are the only ones in the store, so after 20-25 min of waiting my friend and I go up to ask and the man says "Oh I looked over there (by the register) and couldn't find you". I hold up my buzzer that they gave me and said "well you could've buzzed me or just saw us over there we are the only ones here". So he brought out my partially melted and small shake and said "don't worry about it man". This wasn't him refunding me it was implying blame on me. I argued the size of my shake because my friend got a bigger one and he ordered small too. They said no and I was left with my gross melted small shake for $3.55 and I was in a rush so I didn't want to deal with this. Very disappointing because I use to go there a lot but I'll just go to a different burger place on Mill now

    (1)
  • Better B.

    With all the hype, I truly thought this place would have better food. The burgers were nothing special and quite thin. The super thin fries were annoying and my cookies n cream milkshake was a vanilla shake with some cookie crumbs on top. This location might do ok only because its right in the middle of Mill Ave.

    (2)
  • Andy L.

    Steak N Shake in name only. Disappointing if you've ever been to the real thing. I'll stick with In N Out

    (2)
  • Angel C.

    I ate here on last weekend and thought the burgers were really good. Although... A friend and myself became deathly ill that night. If you ever had food poisoning it is not fun. I know for a fact it was from there.

    (1)
  • JLynn F.

    The food was good. I had the Royale burger and it was what you would expect of a fast food type burger, but more unique (toppings wise with the egg and all). Fries come with the burgers which was a nice surprise. The negative: There is no parking, just metered street parking if you can find it, since it is in a college district. Also, this is a VERY small version of a Steak 'N Shake, so I feel that it shouldn't be called just "Steak 'N Shake" but perhaps "Steak 'N Shake Express" or something to let people know what to expect. There were only a few burgers, hot dogs, and shakes, ... no where near a Steak 'N Shake's full menu. This was disappointing since my husband was really looking forward to the chili 5 way and I the peanut butter banana milkshake. :-( Here's hoping they will put a full Steak 'N Shake in somewhere near here. All in all, if you've never been to a real Steak 'N Shake, this is worth a try since the food is still good, there just isn't a lot of variety.

    (3)
  • Major J.

    Unless you're a poor college student I recommend staying away from here (in fact, just stay away from Tempe in general). The place is fairly clean, kind of small, and the tables are slightly too large for the space. I ordered and the cashier acted like it was my fault she had to work there, totally rude. The buzzer system was really annoying. It would ring when one thing was ready, then you had to wait again for next part, then again, again... With all the people working there you think they would be able to get the whole order ready, and then bring it to you. The food was average to below average. I tried the original burger; it had a double patty, cheese and the usually toppings and came with fries. The burger was under seasoned and had no flavor. The fries tasted old, and I asked for plain fries but there were nasty vinegar and cheese ones mixed in. Overall, I give this place a thumbs down. If you want a good fast food burger I recommend Five Guys or Lenny's.

    (1)
  • Laura G.

    Very limited menu compared to regular Steak 'n Shake restaurants and restaurant was really dirty. Gross! Never going again.

    (1)
  • C J.

    I've gotten the strawberry and chocolates shakes, and tried some of a friends burger, and tried some fries. In-n-Out's shakes are much better, they're much milkier. The shakes here were kind of icy and I really could have done without them. But I thought since the name contained the word "shake" it would be something worth remembering. The burger was wimpy and the fries were too. Wouldn't come back.

    (1)
  • Heather D.

    Very disappointed. This place doesn't live up to the hype. My salt & vinegar fries were cold. I could tell they had been sitting for awhile. The burger is average. The most offensive thing was the condition of the joint. 230 on a Saturday afternoon with only about 4 customers yet every single table was dirty. With Chuck Box so nearby don't waste your time here.

    (2)
  • Art R.

    Since I haven't been to the midwest full menu places I can't compare but base this review solely on my visit. It was dead in the place being ASU was on break. Food menu is pretty limited but the prices were fair. Was disappointed in the milk shake as it was rather plain. Had the guacomole burger and it was ok also. I'm knocking it down from 4 stars to 3 because the place was dirty. All the tables looked like they hadn't been wiped down all day, and like I said the place was empty so no excuse for having a dirty restaurant.

    (3)
  • Nancy M.

    Went to Steak n Shake today looking for the real thing from the Midwest. It was not. The menu is very limited and ripping people off with a 6.99 organic steak burger. Steak n Shake burgers are supposed to be thin and this was not. It was a greasy mess. I could not finish it because it was laying all over the box. Won't go back.

    (1)
  • Hank R.

    i've seen a lot of reviews posted so far that knock the fact you can't get the full menu. fair enough, its a busy location and they want to keep things moving quickly. i can dig it. but here's the real problem with this steak & shake - well, its just kinda sucky. First off, the "experience" is nothing like what you get at a normal steak & shake. this steak & shake makes me think more of what it would be like if you traveled through time to 2064 and visited a "retro" Steak & Shake, where everything is high-gloss plastic and frosted glass. the benches are plain white fiberglass plastic stuff with no cushion, fairly uncomfortable to sit in for more than 15 minutes. the ordering system is that type where you walk in, some creepy grinning schuckster is there to take your order and repeatedly tell you "its just like a regular steak & shake, but not"... there's no friendly wait staff, there's no grill men you can watch from your seat making your meal. I ordered a chocolate milkshake - YUCK. one of the things that you come to expect from a place called Steak and SHAKE is a real milkshake. you know, made from milk and ice cream. this was clearly some kind of bag formula that had ice added since there were nice big chunks of it in the milkshake. at least it had real whip cream on top. the girlfriend ordered a frisco patty melt thing... which was pretty weak too. two pieces of sourdough, frisco sauce and two patties. wow. i told her after leaving, "you can tell your friends you still havent had steak & shake cuz this doesnt count" Really, this feels more to me like a cash grab trying to play off midwest nostalgia since most of illinois is relocating to arizona. think of this steak & shake as like when you go to guatemala and visit mcDonalds. its kinda the same, but not really. while we were eating, a family visting from the midwest sat down next to us. "well, what do you think, son?" (clearly asking what he thought of the ASU campus area) "well, steak & shake is nice, but there's a lot of weirdos around"... so yeah, think of it as a kinda-sorta-not-quite taste of home when the mean streets of tempe arizona get you down.

    (2)
  • Shawn P.

    Okay... I'm from the Midwest (Indiana) so I grew up with steak and shake. Hard to believe one had flown in under the radar without me hearing about it. Thanks to yelp I found this location and decided to try tonight. First things first it's a stripped-down menu because it is not a full steak and shake. No waitress or servers here. Their menu was decent and I suggest you order the original steak burger with fries. The patties are very small so I suggest getting a triple. Oh... THEY HAVE WINE and BEER! Crazy! The food tasted great as well as the shake! I would suggest it to anybody who's looking for a good quick burger and shake! The place is clean and the employees were friendly.

    (4)
  • Tom G.

    Here are some things you should know about the Steak and Shake on Mill Avenue: This is not the Steak and Shake "Classic store" with the bow ties, the drive thru, the breakfast menu, and whatever you may be used to in the Midwest. This is a "Signature store", which means beer, wine, faster ticket times, and the prized posession: the Signature Steakburger. Classics don't have the Signature , and it's a 6 oz patty and takes 4.5 minutes to cook, and has red onions instead of white. Otherwise it's the same as the Original Double, with (from top to bottom) ketchup, pickles, onions, patty, tomato and lettuce. At the time of this review, you can add bacon, grilled onion, Frisco sauce, mustard, or mayo to it. Do not walk up to the cashier and ask for "the steakburger", saying that shows them you failed to correctly read the menu and will assume you mean the Signature, or ask you to clarify. Not shown on the menu but can be ordered are the single steakburger (same dressings as double), junior steakburger (no dressings), junior grilled cheese, and regular grilled cheese. Junior orders have junior fries. There are no meals/combos, but everything implicitly comes with fries (or a chili cup). You can say you don't want fries and that shaves off some of the cost. They don't have Steak and Shake Seasoning but do have others: Cajun, Parmasean Cheese and Herbs, Salt and Vinegar, and Sea Salt and Cracked Pepper. A small fry and a regular fry mean the same thing. And a large fry is huge. There is only one size of drink, but 2 sizes of shake. A large shake and a regular shake mean the same thing, and are the same size as the drink cup. They know that the menu sucks and is not as good as the Classic, but that is out of our control. There is a way to send feedback to Steak and Shake corporate, and that is where your voice will be heard, not on yelp.

    (4)
  • Timothy B.

    Oooooh man... I really don't want to do this, especially since Steak 'n Shake has such positive memories from my time with family back in the midwest, but this particular location is consistently bad. Steak 'n Shake was never a five star experience, but it was never a notably POOR experience, either. I don't understand how this one can even go by the name. The menu is WAY smaller than a "real" Steak 'n Shake and the ice cream doesn't taste right. I've even given this location a few tries, just to make sure it wasn't just a fluke, but no dice. I hate to say it, but steer clear. I wouldn't recommend this location to anyone, and I won't be going back.

    (2)
  • Douglas S.

    We had a great time. Here my son Alex will tell the rest. Here's the deal. This is not your grandfathers steak and shake. I wish it was but its not. But for the Midwesterner or easterner who remembers what a full service steak and shake is like. At least you will have the memory is your childhood steak burger at you disposal. And that's a good thing. So I won't be too hard inn this abbreviated concept. After all the manager was nice and the cashier was from saint Louis. And that's a good thing. Even if the arak burgers didn't come on China and the shakes were not served in real glass.

    (4)
  • Mark C.

    This is the worst managed place I have visit. Waiting over 30 minutes for our order. We should have gone to 5 guys.

    (1)
  • Kari C.

    Ohhh the pain and disappointment. How can the authentic steak and shake stamp it's name on the Mill Ave location? The menu is itsy bitsy, fries mediocre and shakes tasting like bad fro yo instead of creamy ice cream. The burger was fine... just fine. This is not a true Steak and Shake experience... just another burger shop.

    (2)
  • E S.

    Wow where do I start at how much of a disappointment this place was. First of all the fries make McDonald's fries look like steak fries I've heard of shoestring fries but this place overdoes it. Real milk shakes? Go to McDonalds order a hot fudge sundae stir it up with your spoon thats how real my chocolate shake was. The only thing this place has going for it patty it was flavorful cooked to near perfection although it was a tiny 2 ounce patty

    (2)
  • Mike C.

    I read many of the other reviews and thought to myself, "can this be the same restaurant I know and love?". I think this Steak 'n Shake tastes just like they did growing up so many years ago. I especially like the French Fries - mmm, thin and tasty. The milkshakes taste just like they did when I was a teenager. And now that I am older, I can buy draft beer - which they serve at this location (albeit expensive). Mmmmm. Beer. Burgers and Beer - nothing is better.

    (5)
  • Melissa Z.

    A friend recommend this place to me, and it was the worst burger I ever ate on top of that my service was bad I should of walked out and ate a burger at five guys.....

    (1)
  • Laura M.

    I hail from Illinois and was excited to see this joint pop up on Mill Ave! It's definitely different than the traditional Steak 'N Shakes I've been to in the Midwest but it's better than nothing! I stopped in for a chocolate shake & cheese fries (my fav since I was about 5 years old!). Chocolate shake was super good! Cheese fries were too. Only complaint was the fries were LOADED with salt. My tongue hurts still. But they were hot and fresh! Next time I'll just ask for a fresh batch with light salt :)

    (4)
  • Marika K.

    Not a fan! If you want a good burger your better off at in n out. Expensive for what you get. Burger has no seasoning, Chilli Cheese fries were awful.. Cheese was watered down and there was no chili just a few beans and we for sure thought the shakes were going to be good but those were terrible as well. Pretty disappointed in this place because their pictures on the website looked amazing but it was not good at all.

    (1)
  • Curtis C.

    First time today. 1st dilemma was choosing between the double or the signature. I asked the girl who did a great job explaining that the double is two 2 oz patties vs a 6 oz on the signature. She assured me she could eat the signature so I went with that. Was worried the smaller one would leave me hungry cause it was $2 cheaper. I also wanted to try some seasoned fries. Asked what was popular and she said the Parmesan so I tried it. That was a mistake. To strong! Wish I would have went with regular fries. Still like 5 guys and in and out fries better. The burger was good. Very juicy, bun was yummy. No complaints about that at all. The location was clean, the girl came and cleaned up after me before I could even leave the place and it wasn't rush hour. Did not try the shake.

    (3)
  • A C.

    Actually kind of surprised this place has such low reviews, but I'd agree. Let's be honest, a lot of AZ and Cali natives don't know a good hamburger when they see one and hop onto the new hype easily, no offence! I'm from Chicago and we are all about keeping good food and service around in the Midwest! I used to eat at SnS in Illinois pretty often, I liked that it was sit down and diner style. Kind of disturbed at this new trend of making nice quaint restaurants into impersonal fast food shacks. I had a plain burger and fries and my friend had some toppings on the burger with fries and a shake. I was kind of shocked at how mediocre the shake was, really disheartening. The burger seemed slightly undercooked and the bun was cold and soft/mushy... fries were average, not what I remember! They messed up our order 2x times and had to wait over 30min to get it right, thank goodness we had time or I be really p-oed. Actually found out they had forgotten about us as well (idk how that happens!). I finished the burger cause I was starving by then but I couldn't finish the fries and that never happens! Ouch. Oh and by the way, it is most certainly NOT* the "In n Out of the Midwest". I like I-n-O alright but the actual SnS in the Midwest is a much higher supreme creation.

    (2)
  • John O.

    I agree with everyone else here. The attempts at making a good franchise smaller and lighter have essentially cut out everything that made it good. Limited selection and mediocre... Everything.

    (1)
  • Jose L.

    First me and my brother walked into the building and the lady just said bathroom for paying customers only when i barely walked in i left due to her rudeness in tone but then ended up returning due to other businesses being closed came in paid for my meal reluctantly and my brother received a order number thing when he ordered and i didn't then the food doesn't have any flavor at all i literally put a few packets of salt and lots of ketchup on the burger and it helped bring a little taste to the flavorless burger but not enough . After i sat down i saw a few people walk in and use the bathroom without even paying for anything and they weren't even told anything at all which got me pretty upset . I work fast food and have never seen a place this bad and the ketchup machine really needs updating i almost broke it due to lack of patience with this business first time and never coming back again. I recommend rally's instead of this place anyday even Rallys worst service is better then this and their food actually has flavor

    (1)
  • Dwayne O.

    First ate at Steak and Shake in New York by the David Letterman Theater when it was raining so hard we needed some shelter so we ran inside and then decided to grab a bite. This location on Mill Ave by ASU is nice and clean and after you order the give you a pager to let you know your order is ready. I ordered the Royal which has bacon and egg along with fries and of course a oreo shake. The burger is pretty good for fast food and the fries are shoestring style. Both are above average and very good for fast food. The shake was not as cold as I expected but was pretty good. The order came out within 5 minutes and we ended up having it to go. Great location and for the money the food is well prepared. When I come back to ASU I will certainly keep this place in mind to come back to.

    (4)
  • Tim M.

    Went in today because I've eaten at the one in Vegas and enjoyed it. This one is not so good. The menu is tiny and the food was pretty mediocre. Service was pretty good but I don't think I'll be back.

    (2)
  • Maddy K.

    We drove nearly 40 minutes to come to the only Steak n Shake around. Unfortunately, this is not a Steak n Shake at all. They have less than half of the menu and informed us that is because they aren't franchised. What I don't understand is why they are listed as a location on the Steak n Shake website. This is dumb. Don't advertise yourself as something you are not because it crushes the dreams of innocent, kids meal loving people!

    (1)
  • Devin S.

    The quality is what you'd expect of cheap fast food hot dogs and hamburgers. This location, however, is horrible. The manager is very unfriendly and the service is unbearably slow. Having just left this location after waiting 35 minutes for a hot dog and fries, I've decided I will no longer be eating here.

    (1)
  • Chad W.

    I love Steak 'n Shake. Just not this branch, unfortunately. I was initially surprised that it was a SNS-lite (fast food-esque) when I walked through the door and further (unpleasantly) surprised by the low quality and saltiness of the parties themselves. The whole point of going to one of these establishments relies on the extensive menu, the atmosphere of a sit down restaurant with overstuffed bench seating, and the friendliness of the staff. This branch only had the latter, which was not enough for me to want to return. *sad face*

    (2)
  • Raylun G.

    I was very dissatisfied with the food quality and the treatment I received upon eating at this establishment. I ordered the Frisco Melt and it is not as advertised. They show it as a double stacked type sandwich but it is "two patties side by side" - Manager AJ Never eat here, go the the Jack in the box right by (it is better in comparison), or any other place on Mill!!!!!

    (1)
  • Shauna M.

    The food is mediocre, but could be forgiven if the service was better. The fries were so over salted I only ate about 2 or 3 before they were discarded. The employees just don't seem to care! The guy at the table next to us opened his burger to find everything but the beef! His burger was literally missing the beef patty! Serious lack of attention to detail here.

    (2)
  • Brian D.

    I was on Mill with my fiancé and 7 year old daughter. My daughter wanted a hot dog, so in we went. It wasn't busy, yet the tables were dirty. I went up to the manger to ask for a wet rag to wipe off my table. He didn't respond, but the girl at the counter he was flirting with did. If you go in with the mind set that this is really a fast food joint, you won't be disappointed. Until you pay your bill. Same quality as Mcdonald's for more money.. far better places to eat on Mill for the same money....

    (2)
  • Karen W.

    The burgers are tasty, with fresh ingredients. The shakes here are decent, and a good deal for the price. The atmosphere though... well... that's another story. I've been to several Steak 'n Shakes in the Midwest, and this one is more like a "Steak 'n Shake Express." I guess that's what makes this "Steak 'n Shake Signature" restaurant different, but in ways that make me miss the original versions of the chain. This isn't a diner- it's more like eating at an In N Out or a Fatburger. There's just a small seating area, you order and pick up at the counter, and it is not open 24/7. The menu is very limited as well, with less to offer than the diner versions. The general feel of the place is more modern, and more hip. Top 40 music plays on the speakers, the interior and even the font signage out front has a contemporary feel. They even have one of the new Coke soda fountains that allow you to pick various flavor combinations. Back when I used to live in the Midwest, I had many memories of having late night eats at various Steak 'n Shakes with friends, indulging in greasy burgers and fries on white plates, and lusciously thick shakes in glass milkshake cups. Eating at this Steak 'n Shake makes me long for the actual diner, although the food itself still tastes the same. For me, some of that magic is lost for this particular restaurant when I am eating in a small area with a large crowd of people, getting my order at the counter, and eating my burger, fries, and shake in a fast-food type manner. We went here on a Sunday around noon. We got in before the big rush, since a few minutes after we ordered, there was a line out the door, winding around the block! Our order took maybe 10-15 minutes to be made, and seating was limited. I ordered the Royale, partially because it conjured images of Samuel L. Jackson talking about a Royale with Cheese in Pulp Fiction, and partially because the addition of bacon and egg to a burger sounded delicious. The order came with fries, and I also had some of a banana milkshake. The Royale was indeed delicious, with juicy, flavorful ground beef, fresh tomato, crisp lettuce (Green leaf, not the cheapo iceberg lettuce!), melted cheese, a smoky salty flavor from the bacon, and a nice rich, creamy texture and taste from the fried egg. The bun was soft and held up well with the other ingredients. The shake was OK. It tasted more like imitation banana flavored syrup rather than fresh banana mixed in with ice cream, but at $3, hey what do I expect? The fries were thin, and slightly crispy. They were decent, but the real star of the meal was the burger. I will be waiting the day that perhaps a full service Steak 'n Shake can open in the Phoenix area. Until then, this express version will have to do!

    (3)
  • Darrin S.

    Meh.. In and out is much better. Been to steak and shakes in the Midwest and are much better menu here the menu is minimal and should rename it steak and shake express. Place was empty and dirty will not be back

    (1)
  • Amanda M.

    Why are the other reviews for this place so bad?! I had a pretty good experience. I ordered an eggnog shake and a footlong hotdog to go and it was an easy ordering exerience and my food came out less than 7 minutes after I placed my order. Eggnog shake was GREAT (was worried about it being too much) and the hotdog was surprisingly good. (I was sober- it's rare when hot dogs are good sober- unless you're at a baseball game.) Service was pretty good, food was pretty good.... overall a good experience!

    (4)
  • Kay T.

    The burgers are pretty good compared to In N Out burgers. They are soft and juicy. I recommend coming to try eating them at least once. Although their burgers are pretty good, I probably won't be coming here too often by myself. My friends love this place already and have eaten here several times this week. However, it is a little pricey for my taste. I do have to say the burgers tasted fresh. If I rank In N Out first place on taste, I probably give SNS second place. haha. Also... you can't buy the burger by itself. You get fries with it and that ups the cost. What if I don't want fries? And the burgers are fatty and greasy. I'm sticking with the protein style at In N Out. Less fat, less money. Equally tasty!

    (3)
  • Breeze C.

    Really good burger spot. Fast service, fast food spot but the qualify of the burger was a lot better than fast food restaurants.

    (4)
  • Carlos J.

    A friend recommended we go here & I thought it sounded good by the name so I decided to give this place a try. Pretty clean store. The staff was very friendly & it was pretty empty too so our food got out very quickly! The air conditioning in there was very cool so it made the place comfortable to eat in considering that it was very hot outside. The classic burger that I got was average but very delicious & I like the way they make their fries.... Pretty thin so you get more! The Oreo shake I got was very good as well! Definitely will be back whenever I take a stroll down Mill Ave again.

    (5)
  • David V.

    I have stopped here for a burger several times. Service and food have always been great. Today in Tempe they had the color run and all the open business are working extra hard. After waiting 15 minutes for my order, I think it got missed. One of the managers stated they were very sorry and she would bring my order right out to me..in about two minutes she w as at my table with a fresh and hot burger and fries. Awesome!!! A few minutes later she checked on me, then surprised we with a coupon for a couple free burgers on my next visit. GREAT SERVICE, GREAT PRICE, GREAT BURGERS, GREAT MANAGEMENT. FIVE STAR LOCATION

    (5)
  • Jacob N.

    Steak and shake? More like fake and shake. This is in no way a steak and shake restaurant. Literally nothing is the same. There are 2 burgers on the menu. This place is now about on par with McDonald's.

    (1)
  • Jasmine C.

    Parking is a royal pain in the butt since it is Mill Ave and you either have to find and pay for street parking or park in the lot and walk quite a bit. The service wasn't great. Not overly helpful or attentive. Was unable to add seasoned fries onto my child's kids meal so she didn't get what she wanted. I tried the Original Double. I really didn't care for the meat, bread or toppings. I didn't get what I ordered either... Bun, meat, cheese and ketchup. There was a huge chunk of tomato on the bottom. The fries were pretty good - super skinny. The best part and the only thing I would come back for is the Salted Caramel Pretzel Milkshake. Seriously yum! My girls each had the grilled cheese kids meal. They told me the grilled cheese tasted funny. I wasn't interested in trying it to see why. My best guess is they are used to cheese that isn't American so they didn't like it. A little bummed as I was so looking forward to trying this place.

    (3)
  • Heather M.

    Service was horrible!!! First time eating there and probably my last. We had to ask 5 times for someone to come wipe the table we were trying to sit at. We even asked if we could have the rag and do it ourselves. A table ended up opening before we got our food and the table we were going to sit at continued to stay dirty for almost our whole meal. The girl at the cash register was a complete idiot. She told us she had to help the people walking in to order before she could clean the table we were trying to sit at. Seriously?!? From the time people stood there figuring out what to order she could have cleaned off the table! She turned around and asked 2 other girls that worked there if they could clean the tables, they also acted like they were "super busy" and couldn't clean. Although the food was fantastic, I have to give one star due to service.

    (1)
  • Bob M.

    As a person from the Midwest I've really missed the steak n shake taste. The steakburger thing is really really tasty. It's a Midwestern thing. There's another restaurant chain called Freddys it does really well. But steak and shake really takes me back to the old days. The great.... The burgers. A tastegasm. These are amazing. The not great... The music is a bit loud. Also they do the fries different in three 'signature' restaurants. They are not close to the Midwestern taste. The manager explained it to me. Props to him for taking the time. The poor... The location. Downtown Tempe is a nightmare for the working adults with jobs who have cars. This may be a great location for bike, but it's not good for car driving working adults. Overall... Great burgers

    (3)
  • Dwayne D.

    When I think of Steak 'n Shake I think of what should be a pleasant experience. For starters the person that took the order was not very friendly. She seemed more preoccupied with texting on her cell phone than serving customers. I ordered a burger combo. The burger had good flavor and was loaded. However the fries were very cold and skimpy. The drink machine was not working properly because the choices were either out or not serviceable. Overall the place could have been a bit more clean. The tables were dirty and not wiped down in some time. Other customers next to us expressed they were not happy with the quality of food received. It seemed to set the tone overall of this particular place. The prices seem reasonable but should be reflective of the product. On this occasion it was not. This is not what I would expect from Steak 'n Shake. Perhaps another location may be suggested.

    (2)
  • Megan T.

    I really liked this place. I went there after a night of drinking on Mill and you could tell the workers were down for about anything (especially after I asked the *male* cashier to flash me some titty for beads). Even after that exciting introduction he was super pleasant and accommodating of my paleo sensibilities (no bread, cheese, anything processed or fried). And the food was good! Nothing beats good food and good service. I will definitely be back.

    (4)
  • Kieren C.

    My kids and I shared the Original with a Birthday Cake milkshake. The burger was delicious and the shake was amazing. Seriously, I want another shake ASAP! The fries were a little thin and crispy for my liking, but my kids had no trouble finishing off every last one. The best part (after the milkshake) was the customer service. I knocked my shake off my table and they nicely offered to make me a new one for free. Then, when it was time to leave, one of the workers came out from behind the counter and helped me get a double stroller, two babies, and a milkshake out the door. We will be back!

    (4)
  • Nora M.

    I realize it was busy on Sunday of the Tempe Festival of the Arts, but there should have been enough staff to cover, the bathrooms had no towels and were filthy, just like the dining room! There was not a clean surface to be found! I have not been to a Steak and Shake in years, I remember it differently...the quality has gone down from what I remember. The food was very mediocre. Also, when I asked about the buzzer they give you which I have been handling, the guy takes it wirh his gloves on, messes with it, gives it back and then goes back to food preparation. .. so much for the gloves!

    (2)
  • Laura L.

    Eek! Steak 'n Shake, famous in such places as... Ohio... has made it to Mill Avenue. My daughter, after a particularly amazing play date, was really exhausted when she leaned against the car window and saw this place out of the corner of her eye. "Shakes, Mom?" More a demand than a question, but hey. Anyway, I caved in easily and we parked and made our way inside. There was a line of about five people in front of us. She ordered a kids' meal with a Mint shake and I ordered whatever their special was. This fast food joint has NOT found its groove yet. After waiting more than twenty minutes after ordering, we were buzzed to the counter to get her shake. More than forty minutes after ordering, we were called up to get our food. When I looked in the bag, I noticed her grilled cheese sandwich looked a lot like a plain hamburger. Perhaps fine for other kiddos, but not for my beef-hating child. I brought it back up to the counter and she told me she would remake it. I asked how long it would be and she said "on the fly," whatever that means. 2 stars for that gal. So we waited another ten minutes and an employee (perhaps a manager) was walking by to ask how we were liking everything. I told him we did not get our sandwich yet because it was made incorrectly. He immediately went up and checked on it. We got our sandwich two minutes later. 5 stars for this guy. 1.) It took too long. 1 star. 2.) The kid was full by the time her food arrived because she had consumed her entire shake during the wait (which was good because it would have melted otherwise). 5 stars for the mint shake, according to kiddo. 3.) There was a minor price difference of maybe 10 or 20 cents in the restaurant's favor. You'd think that the restaurant would have at least OFFERED to give it back to us. I wouldn't have refused it. My kiddo does have a piggy bank, after all. 4.) Did I mention it too way too long? 1 star. We won't be back to this location until they smooth out their kinks... even though their parmesan herb fries were delish.

    (2)
  • Bill J.

    Now I use to eat at a S&S in Kanas City and I loved it. This is not that same food, not even close. I had the double cheese, tasteless. Really not good, obviously corners have been cut from what I knew from the past. Plus the restaurant was not clean, table tops not wiped off the ketchup machine didn't work, just a mess. I was disappointed big time.

    (1)
  • Jess G.

    Burgers are ok.. They need more flavor... Nutella shake is for a limited time and is good!

    (3)
  • Denise R.

    I have eaten at Steak and Shake in states throughout the south and midwest, as well as in Vegas. So my son and I were very excited to spot one while we were driving down Mill Avenue today. This is definitely different than any location I have visited in the past. We found the resturant uncrowded and fairly clean. Ordering was unique with a computer ordering system that you had to pay by credit card (I didn't see an option to use cash or even google wallet). The menu is definitely limited, but they have burgers, fries with options, and a limited shake menu. We received our food, made fresh, in a resonable amount of time. It was prepared properly and tasted decent. We didn't eat our food there, so I am not sure if the fries would have been crispy if we had eaten them immediately, but they were limp and soggy. Bottom line, I wouldn't make a special trip to go there but if I were on Mill I might give it another try. But with Chuckbox so close it's a hard sell.

    (3)
  • Shayne H.

    I'm going to concur with the other Midwesterner's review of this SNS. It's sort of an oasis in a land of unfamiliarity. It's also not your typical SNS. If you've ever been to the Midwest, you know these joints are all over the place like most other chain restaurants and with some the same pros and cons. If you're some sort of hamburger aficionado then let's face it, you're better off going to one of your $30 a plate, high falluting snobby restaurants to get a 5 star burger. SNS is probably 3.5 at best but I personally believe they're a cut above the other chains simply because they use actual steak and cook it right there in front for everyone to see, not to mention they've kept the processes the same since the first one opened in Normal, IL (ironically, where I attended college). This one is a bit different. The menu is SERIOUSLY stripped down. As in, two burgers to choose from, a sandwich and some hot dogs. They still have shakes, but not the side-by-side I've grown accustomed to. And as a final con, this one didn't have the table top seasonings for fries or the hot pepper juice you can shake on your food like all the others do. And those are honestly my only complaints about this place, otherwise I'd say it's the best one I've been to, and here's why. The decor of all the other SNS's I've been to is exactly the same at every one, very diner-ish and really boring. This place is a lot more modern and with outdoor seating. The very first SNSs back in 1956 served fried chicken and beer. This one at least serves beer, along with a few different wines. And finally, the service was spot on. The girl who took our order was pretty outgoing and admitted when she messed up. I got the last of the Dos Equis keg so got a half a beer but then they brought me out another one for free because of it. I'll probably come back here again with that kind of service.

    (4)
  • Victoria K.

    So we've been wanting to try this place for a little while, and we happened to be on Mill Ave and in front of it so why not? I wasn't too hungry, so the man got a bacon bbq burger and we shared a shake. Total of about $8-$9. The burger was good.... I tried a bite and I definitely think it was worth the $5 we paid... plus it came with fries. The shake was pretty good...nothing too special but was a lot larger than we were expecting. The only downside to the meal is the fries. They were way overly salted. But they did let me try with the Parmesan seasoning and they did a bit better and will probably try them next time.

    (4)
  • Kerstin B.

    OK folks I'm seriously getting irritated with the one and 2 stars because this location doesn't have the full menu. All of the low reviews because of what they don't have is going to seriously detour an investor from putting up the 2 million plus that it takes to open a full service Steak and Shake in Arizona! Yes SNS Fans it costs an investor a minimum of 2 million CASH to open a full menu SNS. While it costs just over 250,000 to open the new "Signature" location option. Biglari Holdings took over SNS in 2008 and in the last few years began offering the Signature option to attract franchisees. If this location does well a full SNS will be in sight for the future. They are getting their feet wet in the AZ market. I'm from Illinois where Steak and Shake originated; and yes I am highly disappointed that I cannot get a Chili Mac or a Chili 5 way or my beloved Hot fudge milkshake here. However I am delighted that I can at least still get a stellar Original Double Steakburger, Fries and a Chocolate shake. THANK YOU TO THE OWNERS FOR BRINGING THOSE! I APPRECIATE YOU!!!!!!!!!!!!! For those of you who are saying the burger is not the same, you are wrong! You have to order the ORIGINAL STEAKBURGER! It is listed on the menu as the Original also. Not the organic burger or the signature burger they are bigger burgers. Order the ORIGINAL FRIES and you wont get black pepper or cheese or vinegar. Also Steak and Shake isn't like Freddy's Frozen custard; Freddy's Frozen custard is a knock off of Steak and Shake! Steak and Shake was founded in 1934, Freddy's 2002! NUFF SAID! I've taken 3 or 4 people here and they loved it!

    (5)
  • Evan M.

    For fast food, the burger was real good but the fries were disappointing. They cut the fries really small - not good for trying to pickup especially if you like ketchup. Had a milkshake which was really good - so thick I could barely use the straw but they gave me a spoon, too.

    (2)
  • Alex C.

    I really really wanna like this place but there is just something that is off. The skinny Back story Before I decided to purchase vehicle I used to ride the light rail home mon-fri I would travel east on university exit mill ave and walk to light rail station. I one day saw the sign for a steak and shake I def got excited as I have heard of this chain from family and friends in Illinois and as a lover of shakes. They had a great prices a good size burger and fries for 4$ the burger is def a greasy bastard but what do u expect from a burger. Taste wise was ok no real distinct seasoning on it pretty bland but it was ok. The fries are great the first time they were pretty salty but they have since gotten better the only problem is they have a lot of crumbs and fries edges. The milkshake tastes like leaving ice cream with out a lid in freezer and it getting that freezer burn taste, everytime I go back I just skip the shake but I may give it another shot soon. Service is great and fast parking can and usually is a nightmare. This place deserves more of a 2 1/2 stars instead of 3 but they are def not a 2 I have had worse burgers and for the price I'm not complaining I have gone back a few times pretty much cause they gave me and my girl a free burger on our birthday which she gave to me :-) score!! I will still go back cause I do love the cheese fries just hook up more fries please.

    (3)
  • Doug S.

    The burgers and fries are great, but I just wish they were made in larger portions for the price you pay. Parking also sucks here, as is the case anywhere on this block. I wish they'd expand to a more easily accessible location outside of downtown Tempe.

    (4)
  • Danielle S.

    Please please please get the chili Mac. My heart literally broke when I went in and saw you didn't have it on the menu :(

    (3)
  • Preston C.

    The interior is very modern and clean The menu is a bit small but it seems to have all the basic necessities I am not familiar with the steak N shake business so I can't go into much detail on the menu haha The owner/manager of the place is extremely nice and helpful I chose the original double cheeseburger with fries, it was only $3.99 Also they have those cool Freestyle Coca Cola machines Cherry coke for days The burger was made fresh and so were the fries There was great flavor and I really enjoyed it The burger had a unique flavor and I liked it I shall return to the steak N shake Next time I'll try the hot dogs as well as the chili fries

    (4)
  • Hank D.

    Finally A Steak N Shake in AZ! Still as great as I remember. I moved to AZ 3.5 years ago. Here you walk in and order which is different than any other one I've been to. They have a stripped down menu which is why only 4 stars. But they have steak burgers, Frisco melts and foot long hot dogs and of course shakes. This location has Beer and Wine. Say What!?

    (4)
  • Tyler M.

    I went to Steak and shake for the first time and it was better than I had been told. I did not know what to expect other than they have chili and burgers and some other things too. I asked the server for a recommendation. He said the signature burger is the best flavor, he even gets it with no cheese. And the flavored fries: Parmesan garlic or sea salt and pepper are both great. I got my food and tasted the burger. The patty was flavorful, juicy and crispy on the outside. The toppings a great addition. They fries were strong but very tasty. I want to try all the flavors. The manager came by to check on the taste and cleared our trays for us after we finished.

    (5)
  • Chris P.

    I was out and about and figured I eat the way the college kids do, so I headed down Mill. I had seen Jimmy Johns and Five Guys (which I never tried) across the street. Just before crossing the street I looked behind me to see 'Steak N Shake' and after hearing my out of state friends rave about it I jumped at the chance. Ill admit feeling like that awkward newbie I liked the limited menu but do wish the staff was a bit more ready for an idiot like me who has no idea, I mean its not McDonald's and didn't have any idea what was on the menu till I was staring the cashier in the face. So I order the item with the biggest picture on the menu with a large drink, turns out all drinks are one size, small. She takes my money then hands me my change (price was reasonable) along with my tiny cup and one those vibrating coaster deals. I sit down and finish my drink right away, I ended up refilling it three times before my order was ready, it was 117 outside, I also have to say the seating arrangement is very awkward for a loner but I was there for food. I liked the fries even if I wished there was more, the "original" was decent, bun was soggy but did have crisp veggies so I appreciated that. I ate there yesterday and didn't find out till now all the menu items they were lacking from a standard Steak N Shake. Knowing what I know now I should continued across the street to Jimmy Johns or Five Guys, hell if given the option id rather have had a double double or even a Big Mac. I don't have the option to get out very often and even less opportunity to experiment but this time id say I made the wrong choice :(

    (2)
  • Joan M.

    How happy am I??!! I have waited for this day to come for over 10 years (since I moved here from the 'burbs of Chi-Town. It tasted just like heaven I had my usual- Frisco Melt, cheese fries and a cup of chili. It was...... Heavenly. I love you so much Steak N Shake, enough to marry you if I could. I'll be back. Sooner than later.

    (5)
  • Sheera G.

    I have to admit I was hoping for the best, especially since they have banana milk shakes which is all time family favorite. The decor is cute however the staff lags on cleaning up tables. Speaking of the staff, the two guys were too busy slacking off while the cook was taking orders and making the meal. Oh, and the banana milk shake tasted like tapioca pudding so clearly not real bananas. We ordered 2 Signature steak burgers, which looked good but ended up more like Signature grease burgers on stale bread. The meal comes up with shoe string fries that were greasy, burnt, and when I got to 1/2 way in the box were more like the crumbs of french cries of fries, REALLY! We ate 1/2 our meal and pitched it, not worth shitting on the potty the rest of the night. Yes, that greasy! I would suggest going to the chuck box down the street. But hey, thanks for the wifi I posted this review with.

    (2)
  • Chance W.

    Great burger, awesome shake, but the fries were disappointing. Service was decent, place was clean & fine parking is hard to find on mill.

    (4)
  • Jeanine L.

    Of course it's a scaled down version of the restaurants that I've gone to in the Midwest. So happy that I'm able to get the classics here in AZ - double steak burger, regular fries and a milkshake!!! It was delicious - thanks for bringing a bit of home to the area!

    (5)
  • Aimee H.

    So... finally I get to experience what the fiancé, Jon, has been talking about for years. When he found out that Steak & Shake was opening he got so excited he wanted to just go stand outside and wait for it to open. We had our date night on Mill this week and had dinner at the infamous S&S. It was very good! I got the burger with the guac on it, super yummy, just enough heat in the guac and the bun was perfectly toasted. The French fries were my favorite part of the meal by far. Super salty, crispy and tons of them. Way better than anyone else's in my opinion! I also had the fresh banana and chocolate shake, fresh banana is the way to go. It was sooooo good and totally filling, I tried to finish it but almost burst. Jon says it isn't like the one's back home, Michigan, but he was pleasantly surprised how close it was. We will be back for sure! Probably wont drive across town just for that again, but if we are in the area, we will make a slight detour.

    (4)
  • Abdullah B.

    Good food Nice staff The decoration is modern Just the place needs clean all the times

    (4)
  • Jennifer S.

    Not sure why the reviews are so bad...nice space, great patio, cheap prices, and friendly staff. The burger and fries were good too! My only complaint is that they don't serve the full menu at this location.

    (4)
  • Geneva F.

    This is my first time coming here and my last I place my order at 7:24pm I'm just now getting my food at 7:52pm the rest of the employees was moving Hella slow well at least the employee say thank you

    (1)
  • Josue M.

    After so much hype from my east coast friends, I was very excited to come here. I had downloaded their app on my phone and couldn't wait to see all the great things they had to offer. Once we got there, I realized that it was a stripped down version of what other "Steak 'n Shake" places have. I was completely fine with that, but after receiving my burger and fries, I realized they tasted as though they had been sitting on the counter for a couple minutes. The Burger. -Cheese wasn't melted -Patty wasn't hot -Not a huge size Fry's -Overcooked -Not Hot +Ok taste +Multiple flavor drink machine :D +Friendly Staff Maybe because this place is new here in Arizona, the staff isn't properly trained yet. Either way, I wouldn't go out of my way to visit this place. It's a pain to drive/park in Mill Ave just for an "OK" burger joint. If your on Mill, then I'd recommend another spot. There were no big negatives from this place, but nothing that made me want to spend the extra $$ above from a fast food spot.

    (2)
  • Ruthie C.

    My friend and I went to the new Steak 'n Shake tonight. His friends raved about it so we decided to check it out. We were pretty disappointed. The burgers and fries taste like what you'd find at any other fast food restaurant but the other places are a lot cheaper. The milkshakes left a lot to be desired. So we came, we tried, and we won't be back again.

    (2)
  • Mary C.

    Meh I've been here a couple of times and it was just ok. A few of my friends had hyped this place up so I expected it to be amazing. The menu seemed a lot smaller then what was online. The shakes were also just ok. For the price I also expected better. It's not horrible, but it is definitely not the first place I'd go for a burger. Also the service isn't excellent. I think it's kind of weird how all the girls have red lipstick, and nails. The tables outside are also dirty a lot of the time and the workers are not always friendly and helpful with the menu. I'd much rather go to the In-N-Out down the road.

    (2)
  • Tyson O.

    Awesome. The food really is amazing, and everything is kept so clean. And today my friend and I went and were given such great customer service. We ordered an extra burger to go for a friend , and when they let us know it'd be a few more minutes because they accidentally dropped it- they treated us each to a free shake!

    (5)
  • Roger V.

    Having grown up in the midwest, I'd played up Steak 'n Shake to AZ friends for years... Well, I had to eat some crow after my burger, LOL. If you're expecting the Steak 'n Shake of old (both food and experience-wise), you're going to be disappointed. Great location. Great people watching from the patio (which was dirty). This location is a stripped down menu version. Burgers, shakes, fries, hot dogs... No Chili-Mac, etc, etc... The well toasted buns and thin edge burgers have turned into a bit of an average, slightly mushy, OK tasting burger. The fries are still great. Had this been a blind taste test, I'd have never guess Steak 'n Shake (and I spent 20 years of my life eating there). In short, decent food for a decent price on Mill... If you want food that tastes like Steak 'n Shake used to, go eat at a "Freddy's".

    (2)
  • Cynthia D.

    The hamburger was cold and too thick for an "original" hamburger. The fries where not cooked correctly. THE PLACE IS WAY TO LOUD. When the cashier has to keep saying "what" a few times it is to loud.

    (2)
  • Axel O.

    Smaller menu, smaller portions, and bigger price tag. I got to experience it when it first opened and it was great! A limited but great menu and when I experienced the typical diner when I visited one in Michigan I was hooked. Upon visiting it recently I found they increased their prices, shrunk down their already smaller menu, and decreased the size of their portions. I don't think I've ever wanted a business on Mill Ave to fail as bad as the Steak N Shake that is there now.

    (1)
  • Abdul A.

    Ignore those negative reviews, get the original organic, and enjoy it. It's crazy good

    (5)
  • Ken W.

    It was good BUT if you're used to the Midwest offering you'll be disappointed. Very condensed menu vs Midwest. Overall it's good but similar to Freddy's.

    (3)
  • Melinda J.

    So for all the years I had to hear how great this place is from family and business friends I finally went down to check it out. Go for the shakes, don't go for anything else. I know this is nothing like the ones east of Arizona but they really need to tell people that the amazing menu online is nothing like what you see when you come to this Mill Ave location. This limited menu is a dissappointment compared to the real Steal N Shakes. As for the service ALOT of bad things going on down there as other reviews have stated. The trash cans are just plain stupid. The fact that the employees don't care about their jobs show and the amazingly stupid 2 buzzer system means this place will close in time. I watched everyone get their drinks in 5-10 minutes then wait 10-20 minutes to get their food. The shakes are great. The one thing they got right. The burgers and fries ? Um why ? The fries are greasy the burgers are tasteless. Overall would only go back for the shakes and then would walk down to Jack in the Box for burgers that are better. They need to re-think this location and would be better off opening a full steak n shake with a driv-thru and full menu plus get a staff that cares about their jobs.

    (2)
  • M J.

    1st visit: Tried the Melt Frisco... not much too it. I've had much better. The burger was a little mushy. A weird texture. The fries are no good. Just an overcooked pile of fries. The shake didn't taste like great ice-cream if it is actual ice cream. Maybe i'm just a little more used to some of the better tasting establishments that serve custard. Not a fav by a long shot.

    (2)
  • V A.

    Ordered the organic burger. It was good, but not 7 dollars good. I also hate the fact that you HAVE to get fries. The service was quite curt, and we got our food in 15-20. All in all, a decent alternative to In N Out.

    (3)
  • Tina C.

    Food was great. Had never been to a fast food Steak 'n Shake. Would have rather had a full service restaurant. But all and all it's about the food. Yummy!!

    (4)
  • Brenna N.

    Good food but nothing overwhelmingly fantastic. My family and I ate here last night and ordered a good chunk of the menu. Everyone was satisfied and it was really affordable for a large family. We also ordered a shake but it wasn't that good. Overall good food and I'd come back again

    (4)
  • Todd H.

    Disclaimer: this review applies ONLY to the Steak 'n Shake in Tempe, AZ. The reason I want to make that clear is I grew up on Steak 'n Shake in the Midwest in my college days and this is certainly much more gol dang fancier than what they have in the Midwest. Take into account that this is in the high rent district of Tempe ... no free parking lot so be prepared to add $2 to your meal if this is the only place you're going that day. The place is kinda urban chic upscale with a nice but small outdoor dining area and a very tiny indoor seating area. They serve beer and wine but they underplay it so much I didn't know it until I was waiting for my food. And waiting. And waiting. I also counted 3,736 holes in the ceiling tile and watched 196 Volkswagen Beetles pass by the restaurant before FINALLY getting my burger and fries. There is no way I would ever call this a "fast food" restaurant. And this, mind you, was about 3 PM on a Monday afternoon with only about 20 people in the entire restaurant. Was it worth the wait? Remember I practically grew up on real Steak 'n Shake drive-ins in the Midwest. Well ... their standard burger, some fries and their only-sized drink came to just under $6.00 and the fries were awesome. Me who is not the biggest fan of fries ate most of them before even digging in to the burger. The soft drink was per usual with the exception that I had no way of figuring out how to use their fancy-dancy soda dispensers so I drank the whole thing without any ice in it. Come on, get with the program and at least put some sort of label on the machine, huh? Now, to the critical moment, the burger. I am SUCH a reverse burger snob. To me the best burgers I have had in my lifetime are in one-location greasy dives in bum-frick nowhere where it is burger meets bun with maybe some mustard and real cheese in-between and no rabbit food anywhere in sight. You know, where you can actually taste the meat? Apparently you can NOT have it your way at this burger joint, you get it with a bunch of toppings they think is the way you want it. Sadly, I never felt I was sinking my teeth into a meat patty. I tasted bun. I tasted lettuce (too much). I tasted pickle. I tasted tomato. I tasted onion. But I tasted no meat nor cheese. And I did taste something oddly weird and chemically and unsettling. I have no idea what it was but it just didn't taste "good". It distracted so much from the wonderful taste of a great/good/adequate hamburger I just had to take away two full stars from this Steak 'n Shake just for that reason. I SO wanted to report that I fell in love with their Tempe location and that I'll be back 1,000 times in the future but after today I must review them more as an old familiar friend that I revisited and saw how they've changed and realized I really don't have much in common with them anymore. NOTABLES: * ONE freakin' counter person and a long line? Um, has this franchisee ever been to any fast food restaurant, anywhere, ever? Never in my life have I seen only one cashier in a burger joint. * Trash cans that are impossible to dump the contents of the super-deep trays in to? So people don't and the trash cans are smeared with mustard and ketchup and the super-deep trays are just left unemptied. * A strategically placed 5" diameter steel railing placed, you guessed it, exactly at eye-level around the outdoor dining area so it is impossible to view the surrounding street life. WHO came up with that? S/he is SOOOOO fired. * Employees with the fire and enthusiasm of mortuary workers. WTF, this is a college town and you can't find even one worker who knows how to smile?

    (2)
  • Ryan W.

    Food wasn't bad just a little over cooked. Nice to see a steak and shake in AZ

    (3)
  • Andrew K.

    For a fast food restaurant, this place is one of the best. The prices are very reasonable, and the quality of the burger is on par with Culver's. The staff are very energetic and friendly. If you drink soda, they have a vast selection, and I do enjoy their shoestring fries. I'm very pleased to see this place here in Arizona. Edit: The staff USED to be friendly. I see they've downsized quite a bit since my last visit. This time, I asked for a larger water cup because I can't drink soda anymore, to which the manager on duty told me "no", because those cups cost a little more. This was right after I'd just paid for my food. And so, my 5 star review is now a 3 star. Ah well. Will I be returning? That remains to be seen. Edit 2 (last visit): So I returned, unfortunately. Smaller portions on the fries, and I waited over 30 minutes and there were maybe two other customers in the place. I'm done with this Steak N Shake. Makes me sad, but I have to let you go.

    (2)
  • Danielle W.

    This review is based on the franchise concept of Steak 'n Shake. The negative reviews comparing it to a full version of Steak 'n Shake do not do it justice because it can not compare, different concept, limited menu, different service. At first, I was a little disappointed but when I asked the employee she explained the differences between the Signature and full version. The burger was tasty, which is a lot coming from me because I am not a big burger person. I was slightly disappointed because the burger I ordered was supposed to come with crispy onion strings and I didn't realize they were missing until I was reheating my leftovers. The fries are delicious. Perfect amount of salt and crispiness. The shake was ok. Can't go wrong with a ice cream shake. But just average...probably not worth the price. The food is very affordable but the shakes are a bit spendy, in my opinion. I will definitely be back.

    (4)
  • Bryan R.

    Average burger, old fries, and a sad excuse of a milkshake. Although the restaurant was super slow, the store was very dirty and the employees didn't even bother with it as they preferred to help themselves to free drinks as they conversed amongst themselves.

    (1)
  • Eddie D.

    Nothing for the non farm eater. The veggie sandwich they do serve is too salty to taste anything else. Service was friendly and quick though.

    (1)
  • Laura H.

    It's about time that Steak N Shake came to the valley. I LOVE the frisco melt, it's crazy greasy deliciousness. The place is clean and the service is friendly, which to be honest, feels weird when I'm used to a surly waitress giving me the stink eye when I order my food at this chain. I wish they'd stay open 24 hours like standard Steak N Shakes, but ah well. I don't mind the smaller menu, but I do mind that they do not have the peppers. They are missing some key elements that dispite the smaller menu they could do better. I agree with a fellow reviewer that the milkshakes are not Steak N Shake quality. However, I'm willing to overlook all of that for my Frisco melt with fries and a side of cheese sauce.

    (4)
  • Patrick L.

    After letting the hype settle down, I decided to pay a visit to Steak 'n Shake today and was sadly disappointed. While the building and decor is somewhat nice, everything else left a lot to be desired. The bullet points: -Steak burger was good if unremarkable. -Shake was good, though again unremarkable. -Ordered my food for dine-in, still came out in a paper bag as if I had asked for it to go. But what is really troubling is how unclean the place feels. At ~3pm, the area between the soda machines was stained and dirty, and I don't recall seeing a single table wiped down in the half hour or so I was there. Mine certainly wasn't when I sat down, and none really seemed cleaner than another. As has been touched on earlier, the employees seem to be the issue here, as they simply don't seem to get it. Yes, one greeted me when I walked in, but as far as keeping this relatively new place presentable, they didn't seem to get it. Also, the dual buzzer system is confusing and somewhat annoying, though a relatively minor inconvenience. Why it's that way is beyond me; hopefully it is something gets addressed. For my first and likely only visit to this Steak 'n Shake, I left less than impressed by this place that came with high expectations. Better to go around the corner to a locally owned institution and get a burger there.

    (2)
  • Derall R.

    Not bad, not great. With the word shake in your name, i'd expect the shakes to be delicious. I had a mint, cookie shake, I give it 2 stars. tasted like a McDonalds shake w/ cookie chunks in it. The burger was decent (Western BBQ N'Bacon) but small. Fries were of the thin variety. Service was good and food was up quickly.

    (3)
  • Rebeca R.

    It was my first time coming to this place today. Came during my lunch hour, I was surprised it wasnt full of people! Service was good, very nice cashier upfront (I believe her name was Jamie). I ordered the original double cheese n fries. Omgggg! It was delicious! I saw the burger and thought I wouldnt get full lol but its actually the perfect size. I wasnt over stuffed when done and was very satisfying. The burger was a little greasy but sooooooo delicious! The fries... I wasnt a big fan; dont get me wrong, they are good but they are really thin so they are a little on the crispier side. Im not a fan of crispy foods. I would highly recommend this place!

    (4)
  • Pierre H.

    Steak and Shake, the In & Out Burger of the Midwest. Only Con about this S&S, its too new, its crazy how hi-tech this place is and its funny how everyone working looks like they should be in a Steak & Shake Barbie Commerical. Selling Burgers not MAC products. Other than that, you should see me here at least once a month.

    (5)
  • Sydney N.

    Food was definitely better the second time around. Fries tasted just fine. I realized that a double steak burger meal with fries was less than $5!!! My only complaint this time is that the restaurant really needed to have the condiment bar cleaned up. Ketchup, ice and trash everywhere. There was an employee cleaning everything but the most dirty part of the restaurant.

    (3)
  • Brain B.

    where to start.. good, bad, or ugly? First off, i am from the midwest, but i have lived in Arizona most of my life, Steak 'n Shake is my FAVORITE place to eat back home, this location... i will NOT go again (maybe) It has none of the charms like the original, no host(ess), no bar to sit and watch them smash your burger and cook it, only about 50% of the menu, no server to take your order and refill your dr pepper, no sauces sitting out for your food drowning pleasure, and no physical menus you can hold while you decide which tasty burger or dessert you want.. what there is though, are giant tv screens, a touchscreen soda machine, annoying music, and an awkward patio. where was i.. covered bad and ugly.. oh yeah, the royale was tasty because #iloveegg, and the frisco melt was great too. But i can get that anywhere, the ambiance sucked.

    (2)
  • Bobby H.

    Would've given TWO stars but the butter-toasted bun pushes it up a notch... Very much like Freddy's Frozen Custard but without the Chocolate Ice Cream (custard). Shoestring fries just aren't my thing. And the Bacon Double Cheeseburger was just okay. Couldn't taste the bacon like you do at five guys...and no fresh-grilled smokiness like FG either. As far as ambiance, it's Fast Food Grade but even the patio tables were being wiped down diligently, which I appreciate. Doubt we'd go back unless it was the only thing around. Gently

    (3)
  • Jon B.

    Pretty sad. I can honestly say this is top ten worst burger joint I have been to. The bread stale. Fries are tiny shoe string greaseballs. Burger grease is unbarable. Banana milk shake is awefull just artificial flavoring.

    (1)
  • Scott R.

    Good burgers, terrible fries. Fries are 1. Hard to get a thick shake at this location.

    (3)
  • Tiffany T.

    Had the signature burger... It literally was like eating a pile of salt. I couldn't even down my first bite. The fries were good and shakes were too. The service was awesome but I'll stick to the ones in the Midwest...

    (1)
  • Scott M.

    I had friends in from Payson that wanted to try Steak & Shake. We did and nothing has improved there. I took a readers suggestion and went to Freddy's in Tempe on Elliott. WOW, they do a better job at Steak & Shake than Steak N Shake does. Try them!!

    (1)
  • Garrett L.

    Have never been to a Steak 'n Shake before, but have heard things about it! Went in 3 days after they opened and it was pretty busy but not to bad. They had someone give us a menu as we entered and was very nice! All the employees were very nice, so service gets 5 stars. I ordered the Western Burger with fries and a Cookies and cream shake! Thought i had to because it had shake in the title so I needed to try them out! We waited about 20 min, not bad with how many people were there. We took food home since there was no where to sit. The burger was AWESOME! Tasted fresh, bun was good and the toppings were great. The shake wasn't very good. It was icy and had really no taste.

    (4)
  • James H.

    Let me preface this by saying that I was raised on Steak 'N Shake and am from where it originated. It's been a family institution for 8 decades. My parents frequented the original SnS. My grandparents frequented the original SnS & knew the Belt family. For all the Yelpers out there, I simply ask that, before you write off Steak 'N Shake based on a 'Signature' 1/2 store that is the Tempe location, please try eating at an actual sit-down classic Steak 'N Shake restaurant. The Signature store is NOTHING like the real deal. No exaggeration. On to the review: Finally tried Steak 'N Shake in Tempe today. Verdict: HIGHLY disappointed. Ordered original double cheese w/ fries. Zero crispy edges on slightly warm, mushy burger. ZERO CRISPY EDGES ON A STEAK 'N SHAKE ORIGINAL BURGER?? Crispy edges are a REQUIREMENT and WHOLLY DEFINE an original Steak N' Shake burger since 1934, goddammit. Limp tasting, overcooked fries. In-N-Out Burger is multitudes better than SnS Signature, and I don't even particularly like In-N-Out. A manager stopped by & asked how things were, and I just told him 'As a guy whose family is from Normal, Illinois, we've been eating @ Steak 'N Shake literally from day 1 - /for 80 years now/ & I wouldn't dream of bringing them to this location.' Everything was just 'off'. Not a single thing tastes or feels familiar about this 'Signature' location. It's really almost as if it's not even affiliated with the regular restaurants. The two friends I brought with me today said they'll never go back. I can't blame them. The /only/ thing going for this location is pricing. Contrast my Tempe experience with my most recent experiences at REAL SnS locations in Austin, TX last November & 2012 in Bloomington, IL: Pure joy. Everything was as it should've been. I simply can't understand why they've chosen to roll these Signature stores out; it'd be almost as if In-N-Out Burger showed up in Peoria, IL & served ham salad sandwiches. I think SnS is doing irreparable damage to their brand with these stores.

    (1)
  • Mike R.

    When I found out about SNS being here in Tempe I couldn;t wait to try it out. Unfortunately I was very disappointed. I lived in Tampa for a few years and Steak N Shakes were everywhere. The restaurants there were sit down style where you actually got served at the table. The location here in Tempe on Mill barely resembles that. Its a bare bones menu. Food was average, seating was minimal and parking sucks. This location is pretty much targeting the ASU crowd. Won't be going back.

    (2)
  • Kathy W.

    My hubby decided to grab some lunch for me and surprise me. First time eating Steak and Shake. Had the BBQ burger nom nom nom! Man nothing like having a slurpy burger. He also got me the chili. I'm usually the first person to say this chili sucks, but it was really good! The fries were pretty good. Overall way better than any regular burger establishment.

    (4)
  • Jim W.

    Friendly staff. Juicy, big, signature burger. Positives end there. Freestyle machines not working like you would expect as the sodas were under carbonated. Ice wasn't dispensing. Warm coke Isn't the best. Like others have said, the fries were soooo salty. I had the Parmesan ones. Throw in a few too many unclean tables. Many other burger places do a better job for me to go back. Hopefully they can improve for those who do choose to give them a try.

    (2)
  • Trinity M.

    Ahhhhhh! It's finally here in Arizona! They added one in Vegas before I moved here a few years back, it was the first one on the west coast, and now we have our own too! Most of you are familiar with SNS from the midwest, and while this is essentially the same, it's a different format. This is called Steak n Shake Signature, basically meaning it's a limited menu in a fast food style format for urban areas. Don't worry, this one still has all the staples: steakburgers, fries, shakes. It's just a little faster and more self serve, still that great Steak n Shake flavor you've come to love! This is only the fourth location in the U.S. in the Signature format, hopefully full size 24 hour locations will follow!

    (5)
  • Betsy B.

    I used to eat at Steak and Shake in St. Louis when I lived there so I was excited that they were in Tempe. The burger was excellent but you have to order a signature burger with fries whether you want them or not. Fries were greasy, burger was not over cooked and juicy. This is not the Steak and Shake I remember, it was like stopping at a fast food place. The shakes are still creamy and delicious. I am a bit disappointed, did not have the full menu including the chili. I will try it again. Parking here is a challenge, limited seating. I am surprised as this is a college town and the place was packed with lots of people waiting for seats.

    (3)
  • C.K. L.

    Very disappointed after hearing about SNS opening the only store in Arizona. Ordered the original cheese burger with regular fries, for other type of fries, you would have to pay extra for it. The only good thing coming out of this place is probably the Coke machine where you can mix different drinks together. Other than that, you probably get better burgers at nearby fastfood joints.

    (2)
  • Stephanoodle T.

    I felt like failing at life this fateful night by consuming 1000+ calories, and this establishment for sure helped me accomplished that goal. I ordered the Frisco Melt, which pleasantly reminded me of Jack in the Box's Sourdough Jack. The bf ordered the Royale Burger, which is basically a cheeseburger with bacon and a fried egg. Their fries are shoestring style, thin and crispy but nothing to write grandma about. The burgers we had... were just burgers. I will say this though, if you ever hear someone say "You can't eff up a burger" - that person is wrong. You CAN eff up a burger. This place though, did not. It just wasn't out of this world. Oh, I'm also a fiend for anything banana flavored. Espesh banana shakes. I ordered one from here and was sort of disappointed. As banana-ey and flavorful as it was, it tasted too artificially sweet, in which I'm pretty sure they use artificial flavoring... I've had better ( Joe's Farm Grill's banana shake is out of this world). I'm just saying, if one of your specialties are shakes, then you should make 'em so that you ARE known for them. In general, the prices are right ( about 5 bucks for a meal) and the flavor's aren't bad. I would return if I were hungry and in the area. It's not something I would repeatedly crave though.

    (3)

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Map

Opening Hours

  • Mon :10:00 am - 11

Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch
    Parking : Street
    Bike Parking : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Loud
    Alcohol : Beer & Wine Only
    Outdoor Seating : Yes
    Wi-Fi : No
    Has TV : No
    Waiter Service : No
    Drive-Thru : No
    Caters : No

Categories

Burgers

Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.

Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.

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Steak ‘n Shake

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