Which Wich at Grayhawk has been open for a week or two. I was next door and I saw the sign, it looked interesting so I went home and checked it out online. I really liked the concept and the menu. Unfortunately the execution is sub par. I've been there 3 times now, ordering various things from the surf and turf to their version of a philly cheesesteak. Each time I am there waiting I notice people from the assembly line having to ask customers additional questions about what they want on their sandwich, or additional details that were not covered or missed during the ordering process. We went there tonight, with my wife, and two kids. It was a comedy of blunders. First, my wife ordered a sandwich. As I picked it up and walked away a guy from the sandwich assembly line called to me and told me he forgot to put the hummus on it. I'm curious what was on this hummus sandwich if he forgot the hummus. So I gave it back to him, he apologized, corrected it and rewrapped it. I brought all the food to my family sitting outside, but waited inside 10 minutes for my milkshake. I finally asked someone about it when I saw other people who came in after me getting their shakes. The person on the assembly line apologized and said he would make it right now. Then three or four more shakes came out for other people and I asked again. Someone else told me I had to go to the cashier. So I went to the cashier and showed him my receipt. He apologized and went to have someone make it.. The cashier came around to hand it to me after about 15 min of waiting. He handed me a coupon for a free small milkshake. I then sat down with my beverage to enjoy my Gyro W/Tzatziki sauce. I unwrapped it and WTF, there was no Tzatziki. Not there was a little and I wanted more, there was zero. So I had to be "that guy" and I took it back. They apologized and sent it back to the assembly line to be corrected. So our meal was full of errors, and full of polite apologies. I want to like this place, I really do, I think it has so much potential, but their system has so many opportunities for their employees to make errors that it's becoming a frustration. They need to get it together soon, they are next door to Chipotle, quite possibly the most efficient restaurant on earth. Someone from Which Wich needs to walk next door and take notes.
(2)
Alan N.
I've gone to this Which Wich several times. I have to say I like their variety. You can specify exactly what you want and don't want and they have an assembly line to create it for you. As for the sandwich, I'd give it maybe 6 or 7 out of 10. Not the most meat and ingredients on a sub, but not the least either. You pay the same price for most subs no matter what type it is, and to me its a bit overpriced with a small being almost $6, and a medium almost $9. They have a loyalty card, but beware it has an expiration date on it just a few months after you get it, meaning you have to go pretty often to get a free one before you lose it. Overall, I'd put their subs at about average, their value a bit under average. They were very friendly, almost to the point of it being a bit too much.
(3)
Chris H.
Decided to give this place a shot because my wife and I live down the street. Interesting concept of marking down what you want on the bag and then going to the register. The place was very clean and there was a guy that immediately wanted to know I needed any help with the ordering process. Everybody overall was really nice and helpful. Food took a little longer than expected but the place just opened so so big deal. Ordered a buffalo chicken, thanksgiving and caprice sandwiches. Honestly... it was not good at all. Very little meat and topping, was pretty bland but the bread was fresh and was pretty good because a good piece of bread makes the sandwich. I understand that this place just opened, but they are all over the United Staes and they have to be doing something right everywhere else. Will be back eventually but not for several months when they get there act together.
(2)
Cheryl L.
Welcomed at the door and had the process explained to me. Fast line at lunch to place my order and the sandwich was ready in 5 minutes or less. Everything correct very good. Will definitely go back. All the kinks seemed to have worked out from their opening.
(4)
Shae A.
This place has the most exceptional service! They go leaps and bounds to provide quality food and service to third customers! My office orders from them weekly and we've never been disappointed!
(5)
Kallie R.
I go to this Which Wich multiple times a week for lunch. As a vegetarian, I appreciate that they have a whole bag with 6 veg options. But the super star service I receive here is what really keeps me coming back. All the staff are super friendly, they greet you as soon as you walk in and are always very pleasant. Scott even remembers my order. The last time I walked in the door, he recited my order and started making it! I really appreciate his positive attitude, even when they are slammed with a lunch crowd. I will continue to be a loyal customer. Thank you!
(5)
Evan M.
Which-Wich has a great sandwich selection and a very friendly staff. The ingredients always seem to be very fresh. I love coming for an early lunch to beat the lunch crowd as they open at 10:30am.
(5)
Taylor P.
Went to this location for the first time today for lunch. Love the easy ordering process, but that's where the compliments end. Took FOREVER to make the food. Me and the 3 other people in there were all sitting and staring at each other while waiting longer than any sandwich shop should ever take. And then after taking all that time, I get home to find that I didn't get the bacon on my sandwich I paid for. Awesome! Could there be an EASIER place to get the order right?! It's written on the bag in front of your face!! And the guy at the register charging me for it somehow managed to see it, of course. Great work guys, way to give it a real effort.
(1)
Andrea H.
Which Wich has a wonderful span of sandwich options The concept is quite simple, though it took me a bit to figure out what I needed to do before I started. First, pick one of 10 bags that represents the core of your sandwich (chicken, ham, veggie, tuna, etc.) Then, fill out the options with a Sharpie. (details here: whichwich.com/menu ) Different sizes of sandwiches are available only if you use bread--lettuce wrap and salad bowl options come in one size. I opted for a chicken lettuce wrap with hummus and all sorts of veggies added in. It was very flavorsome and quite filling. I observed a very friendly store manager greeting customers as they entered the restaurant. He was quick to assist rookies with the bag selection process. Later he chatted with customers and asked how their lunch was after they completed their dining. It's nice to see old-fashioned friendliness from a franchise owner! Kudos to him! Tasty deserts are offered so don't forget to save room for a cookie or an ice cream cookie sandwich.
(4)
Georgie M.
The Brits have an expression, "Smart by half.' I was driving up Scottsdale Road and noticed this new location. I have been on Which Wich's mailing list for a while and remember getting a "Reverse Happy Hour buy one, get one free offer through August 15th" email . I ordered two medium turkey sandwiches, with extra meat ($3.00 up charge) and a soda. My thinking was that one would be free and the bill would be around $10.00 or so. Instead I was told it would be $19.16. Seems the offer reads "order any regular size Wich and get the second Wich free". Silly me. The two mediums weighted almost two pounds each. They felt really, really heavy. I was impressed. But without that credit, it would have been nearly $27 for those two subs and one drink. Wow So yesterday I thought I would try the same exercise, but with two "Regular" sized sandwiches. Without ordering a drink, my bill came to $6.41 and the two subs combined weight barely a pound. At this point I'm giving up on comparison tests. I'll be sticking to Jimmy Johns or Jersey Mike's. BTW, both places were empty and it took nearly ten minutes to get my order. So maybe, "Subs, So Slow You'll Freak?" LOL Sorry, Two Stars and "Meh. I've experienced better."
(2)
Patrick H.
The people working here are amazing. Extremely friendly and welcoming, generous, and it's obvious they enjoy working together. The owner Scott treated my girlfriend and I with so much kindness and respect and even more so toward his employees. It's no surprise he's from Chicago! ;). Oh yeah- and did I mention the sandwiches are bomb? I promised myself I'll be back for a visit and more sandwiches every time I'm in town visiting my family. Eat here, chat 'em up, and have an higher-than-expectations experience with these guys. So happy to have met them. Thanks again for the waters, Scott! - Pat
(5)
Greg M.
Been here about twelve times, only had an order mix-up once, which they corrected without making any issue. Here's the process: Walk-in (research the menu online at home before you go) find the proper paper envelope on one of the carousels which has the category and kind of sandwich you want. Start at the top marking how you want it fixed, one sandwich per envelope. After marking, hand it in to the person at the register then wait for your name to get called. Be warned, it is hard to hear your name called due to the noise in the restaurant and the way the counters are built. I put a big red mark on the back of the envelope so I can see where it is in the process and when it comes off the clothes line, ready for me to pick-up. I've had both the Italian Grinder and Muffelleta both of which are decent. I've eaten them at home the next day after all night in the refrigerator and found them still decent. Parking can be a problem here. The parking lot is cramped and tiny. This is one of those lots that's laid out on a computer, so traffic only flows well in theory, be patient and be prepared to park further away and walk. I've found the staff is always professional and work focused. The inside always clean. My only complaints are how hard it is to hear your name called, and the parking lot being designed around the Smart Car. Just an FYI: sliced tomatoes on a sub leads to ingredients sliding and the sub falling apart. I love sliced toms but find eating is a much nicer experience without the tomatoes. If you go here during lunch or dinner time be prepared to wait 10-15 minutes for your food to be prepared. You might want to check the nutrition info on their web site before frequenting this place, the numbers are not great which is sort of no surprise when compared to other sub shops.
(4)
Donald W.
Have been frequenting the location up on north Scottsdale Rd. for about ten months now. In fact, I can honestly say I'm addicted to it. Out of all the sandwiches I've consumed there, 99% are the "Italian Grinder" loaded with all the Hot Stuff. Hooked right from the start. By far, much better sub than the competition (Haven't tried Jimmy Johns yet). Approx. $8 for small, with drink and that is plenty to fill me up. Ordering is a little daunting the first trip in but the order process allows you to design your own creation. Note: Best when served Hot! On first name basis with Scott, the manager (go figure). Great guy that truly loves his job and his customers. Clean establishment and great quality food!
(5)
Yelp E.
They have come along way! Worked out the kinks of a new sandwich shop. No complaints here. Love the concept and I have had consistently perfect sandwiches!
(5)
Ryan C.
I love a good sandwich and have certainly been to my fair share of them in my day. I have heard about Which Which for a few years now so when I saw this one had opened we made plans to check it out for lunch today. I ordered the Roast Beef, my wife order the vegetarian, and my sons order the ham and cheese and the buffalo chicken Sandiwch. None of us were very impressed and my son quickly pointed out that the bacon on his sandwich was "bacon bits" instead of strips of bacon. Minus 1 star for inferior quality. Each of my kids ordered milk shakes and the 2nd one literally took 14 minutes to be made! Outrageous in my opinion unless your churning ice cream for each shake people!!! Minus 1 star for slow service. Now, as I'm waiting for the shakes to come up the kid calling out the sandwiches says "French Dip for No name". I chuckled because obviously the person filling out the bag didn't give a name. Well, the manager obviously didn't find it funny and scolded him for it launching a back and forth about the lack of training he was given. Minus 1 star for the manager and minus 1 more for arguing in front of customers. All in all it was not a good experience. Definitely wont be back and with all of the other choices in Grayhawk I suggest the owners get their act together or this location will close before the next milkshake gets made.
(1)
Teri K.
Nice people, but expensive and had to throw out my sandwich! Spent close to 13.00 for a 10 inch combo, but couldn't eat the sandwich.... ordered a BLT, a classic....didn't know it was constructed of BACON BITS and shredded lettuce. The whole thing fell apart, right out of the bread and to the floor - first bite! Impossible to handle or eat, I had to throw it out.... wasted the sandwich, but got to eat the chips and drink.... somehow, I"m still hungry - go figure.... However, the people there are wonderful, best service you'll find.... courteous, kind, helpful and seem as though they're having fun.... if not, they've totally fooled me!! I will go back to try another sandwich, maybe roast beef or turkey, something solid...The bread (what I had of it) was fresh and tasted wonderful. Just don't bother with the Bacon on any sandwich, its just bacon crumbles.... and they fall all over you and where ever you eat,,,, Gotta say, the sandwich quality could have been way, way better. And the parking is really a challenge since this is next to a PeiWei....
(2)
Natalie D.
Glad I gave them a shot in spite of other reviews and a friend of mine who was under-impressed. If it weren't for the buy one/get one coupon, I probably would have delayed or avoided stoping in. As soon as I walked in, a gal greeted me asked if it was my first time and I said "yes". She came over and gave me a quick tutorial of the menu and ordering process. Ok got it! Time to order... I ordered a tuna and an Italian grinder. I must say off the rip, I was impressed by the variety of sandwich options, cheeses, condiments and toppings. Far more options than Subway, Potbelly and even Jimmy Johns (which I love). I also liked that the bread was good without being overwhelming (all bread-no filler like Subway). My order was correct and didn't take very long (5-6 minutes) considering I ordered two custom sammies When folks say it took forever, I wonder if they're also calculating the time it took them to decide then check-mark the sandwich bag. If I add that time, then yes, it took me about 15m or so to order and leave. I'd definitely go back and soon! Enjoy!
(4)
Maura M.
This place was awesome. It was my first time there. So go big or go home. I got the wicked five meat sandwich. Delish. I saw some people complain about how long the wait is. You can't rush perfection. So if you don't mind waiting maybe 7 mins then come here. I am a huge sandwich person and am very critical on it being awesome or its not worth my time. Blows Jimmy Jon's out of the water. Heavy on meat not just bulking it up with lettuce. Enjoy if you try it. :)
(5)
Angela G.
this location is very close to my work so as soon as I drove by to eat around that plaza I was so excited that Which Wich would be opening. I couldn't find the date of the opening anywhere so I drove by today and it was open :) Love the toasted sandwiches and love that they have a punch card... I get a free sub on my next visit thanks to today's order!! I was getting sick of eating at Subway so I'm pretty excited there is another sub business open now. It wasn't very packed today for a grand opening so I'm thinking not many people know about it yet. Its located right between Chipotle and a Yogurt shop and Pei Wei.
(5)
Mike S.
Love the concept, sandwich options and quick service... For all of you complaining about how long it took to get your sandwich, keep in mind that demand is high and they just opened. Give them a few weeks to get settled before ripping the new business a new one.
(5)
A B.
Frankly I don't get the hype....Here's why: After waiting 10 minutes for my rather simple turkey sandwich, I wondered what was really revolutionary about their ordering system...No pun intended but I never waited that long at Subway or Jimmy John's for an order...Actually I would say that Jimmy John's wins in the category of speed... ...and then you would think that by writing down the order yourself and passing it on to the cashier, everything would be perfect ?...well actually they forgot one item in the sandwich...no big deal and didn't ruin my day or anything...but then what's the point of the "personalized" paper bag and the sharpie and the do it yourself...and the sandwich is not cheap either...$ 6.00 for what it is... Quality of the sandwich ? I would give it a C...there is nothing that made that sandwich superior to others in terms of quality of the bread and ingredients. Despite just being opened just a few days....I just don't get it..! Their slogan besides their name mentions: "Superior sandwiches."...I can't say I was blown away or anything...I wanted to give them a try to show my support and to break the Subway habit a little. Two things that I feel that Which wich needs to work on are speed and staff friendliness. I imagine that on busier days, it would take a lot longer to get your order, so I guess I won't bitch too much for my 10 minute wait. I know I can be a diva sometimes, but they've only been open 4 days so I'll give them a little slack. Okay, you get to keep the personalized bag and use the sharpie to then doodle and wiggle to your heart's content on the bag how you feel that day, whether you've been cheating on your wife, or committed any other mortal sins...and then guess what ? you get to hang your very own sandwich bag on the wall. Yippie! I wasn't feeling very gay that day so I opted not to join in the challenge... Oh! last but not least...! They've got newspapers for you...! Another Yippie...to make up for the wait...and there's also a television...! Hmmm, would you mind considering the addition of internet access and maybe a hot tub ? :-)
(3)
Jennifer P.
Glad to see another Which Wich open in North Scottsdale. The chain relies on the novelty concept of using a red sharpie on a paper bag to order. This location has a few kinks to work out. I've been in a few times and it takes much longer to order than other Which Wichs in the Valley. Things Which Wich does right: quality ingredients, well-made sandwiches, fun atmosphere. "I'd like to sit and eat my sandwich here" - said no Subway patron ever. Get the loyalty cup (same price as large) and save on drink refills.
(3)
Jill T.
Rehashing what other have said. S.L.O.W. service. I ordered a plain turkey sammie and it took 15 minutes before it was ready. I work in this shopping center and only had 20 minutes to grab a bite. I have no idea what takes so long considering they don't take the order. You just hand them your bag. Overall the sammie was pretty good. I ordered a "skinny wich" which means they scrape out the excess bread. I like this option a lot. The bread was extra flaky and good, but they put red onions on my sammie which I did not ask for and also hate.... so much that if I ever met an onion in a dark alley would kick it's ass.
(2)
Kasena L.
This place is so much better then subway. The employees are very nice. It may take them a while to make the sandwich but you cant rush perfection. I will definitely be comming here more often then subway.
(5)
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Address :20851 N Scottsdale Rd,Ste D-102
Scottsdale, AZ, 85255
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : No Caters : Yes
josh w.
Which Wich at Grayhawk has been open for a week or two. I was next door and I saw the sign, it looked interesting so I went home and checked it out online. I really liked the concept and the menu. Unfortunately the execution is sub par. I've been there 3 times now, ordering various things from the surf and turf to their version of a philly cheesesteak. Each time I am there waiting I notice people from the assembly line having to ask customers additional questions about what they want on their sandwich, or additional details that were not covered or missed during the ordering process. We went there tonight, with my wife, and two kids. It was a comedy of blunders. First, my wife ordered a sandwich. As I picked it up and walked away a guy from the sandwich assembly line called to me and told me he forgot to put the hummus on it. I'm curious what was on this hummus sandwich if he forgot the hummus. So I gave it back to him, he apologized, corrected it and rewrapped it. I brought all the food to my family sitting outside, but waited inside 10 minutes for my milkshake. I finally asked someone about it when I saw other people who came in after me getting their shakes. The person on the assembly line apologized and said he would make it right now. Then three or four more shakes came out for other people and I asked again. Someone else told me I had to go to the cashier. So I went to the cashier and showed him my receipt. He apologized and went to have someone make it.. The cashier came around to hand it to me after about 15 min of waiting. He handed me a coupon for a free small milkshake. I then sat down with my beverage to enjoy my Gyro W/Tzatziki sauce. I unwrapped it and WTF, there was no Tzatziki. Not there was a little and I wanted more, there was zero. So I had to be "that guy" and I took it back. They apologized and sent it back to the assembly line to be corrected. So our meal was full of errors, and full of polite apologies. I want to like this place, I really do, I think it has so much potential, but their system has so many opportunities for their employees to make errors that it's becoming a frustration. They need to get it together soon, they are next door to Chipotle, quite possibly the most efficient restaurant on earth. Someone from Which Wich needs to walk next door and take notes.
(2)Alan N.
I've gone to this Which Wich several times. I have to say I like their variety. You can specify exactly what you want and don't want and they have an assembly line to create it for you. As for the sandwich, I'd give it maybe 6 or 7 out of 10. Not the most meat and ingredients on a sub, but not the least either. You pay the same price for most subs no matter what type it is, and to me its a bit overpriced with a small being almost $6, and a medium almost $9. They have a loyalty card, but beware it has an expiration date on it just a few months after you get it, meaning you have to go pretty often to get a free one before you lose it. Overall, I'd put their subs at about average, their value a bit under average. They were very friendly, almost to the point of it being a bit too much.
(3)Chris H.
Decided to give this place a shot because my wife and I live down the street. Interesting concept of marking down what you want on the bag and then going to the register. The place was very clean and there was a guy that immediately wanted to know I needed any help with the ordering process. Everybody overall was really nice and helpful. Food took a little longer than expected but the place just opened so so big deal. Ordered a buffalo chicken, thanksgiving and caprice sandwiches. Honestly... it was not good at all. Very little meat and topping, was pretty bland but the bread was fresh and was pretty good because a good piece of bread makes the sandwich. I understand that this place just opened, but they are all over the United Staes and they have to be doing something right everywhere else. Will be back eventually but not for several months when they get there act together.
(2)Cheryl L.
Welcomed at the door and had the process explained to me. Fast line at lunch to place my order and the sandwich was ready in 5 minutes or less. Everything correct very good. Will definitely go back. All the kinks seemed to have worked out from their opening.
(4)Shae A.
This place has the most exceptional service! They go leaps and bounds to provide quality food and service to third customers! My office orders from them weekly and we've never been disappointed!
(5)Kallie R.
I go to this Which Wich multiple times a week for lunch. As a vegetarian, I appreciate that they have a whole bag with 6 veg options. But the super star service I receive here is what really keeps me coming back. All the staff are super friendly, they greet you as soon as you walk in and are always very pleasant. Scott even remembers my order. The last time I walked in the door, he recited my order and started making it! I really appreciate his positive attitude, even when they are slammed with a lunch crowd. I will continue to be a loyal customer. Thank you!
(5)Evan M.
Which-Wich has a great sandwich selection and a very friendly staff. The ingredients always seem to be very fresh. I love coming for an early lunch to beat the lunch crowd as they open at 10:30am.
(5)Taylor P.
Went to this location for the first time today for lunch. Love the easy ordering process, but that's where the compliments end. Took FOREVER to make the food. Me and the 3 other people in there were all sitting and staring at each other while waiting longer than any sandwich shop should ever take. And then after taking all that time, I get home to find that I didn't get the bacon on my sandwich I paid for. Awesome! Could there be an EASIER place to get the order right?! It's written on the bag in front of your face!! And the guy at the register charging me for it somehow managed to see it, of course. Great work guys, way to give it a real effort.
(1)Andrea H.
Which Wich has a wonderful span of sandwich options The concept is quite simple, though it took me a bit to figure out what I needed to do before I started. First, pick one of 10 bags that represents the core of your sandwich (chicken, ham, veggie, tuna, etc.) Then, fill out the options with a Sharpie. (details here: whichwich.com/menu ) Different sizes of sandwiches are available only if you use bread--lettuce wrap and salad bowl options come in one size. I opted for a chicken lettuce wrap with hummus and all sorts of veggies added in. It was very flavorsome and quite filling. I observed a very friendly store manager greeting customers as they entered the restaurant. He was quick to assist rookies with the bag selection process. Later he chatted with customers and asked how their lunch was after they completed their dining. It's nice to see old-fashioned friendliness from a franchise owner! Kudos to him! Tasty deserts are offered so don't forget to save room for a cookie or an ice cream cookie sandwich.
(4)Georgie M.
The Brits have an expression, "Smart by half.' I was driving up Scottsdale Road and noticed this new location. I have been on Which Wich's mailing list for a while and remember getting a "Reverse Happy Hour buy one, get one free offer through August 15th" email . I ordered two medium turkey sandwiches, with extra meat ($3.00 up charge) and a soda. My thinking was that one would be free and the bill would be around $10.00 or so. Instead I was told it would be $19.16. Seems the offer reads "order any regular size Wich and get the second Wich free". Silly me. The two mediums weighted almost two pounds each. They felt really, really heavy. I was impressed. But without that credit, it would have been nearly $27 for those two subs and one drink. Wow So yesterday I thought I would try the same exercise, but with two "Regular" sized sandwiches. Without ordering a drink, my bill came to $6.41 and the two subs combined weight barely a pound. At this point I'm giving up on comparison tests. I'll be sticking to Jimmy Johns or Jersey Mike's. BTW, both places were empty and it took nearly ten minutes to get my order. So maybe, "Subs, So Slow You'll Freak?" LOL Sorry, Two Stars and "Meh. I've experienced better."
(2)Patrick H.
The people working here are amazing. Extremely friendly and welcoming, generous, and it's obvious they enjoy working together. The owner Scott treated my girlfriend and I with so much kindness and respect and even more so toward his employees. It's no surprise he's from Chicago! ;). Oh yeah- and did I mention the sandwiches are bomb? I promised myself I'll be back for a visit and more sandwiches every time I'm in town visiting my family. Eat here, chat 'em up, and have an higher-than-expectations experience with these guys. So happy to have met them. Thanks again for the waters, Scott! - Pat
(5)Greg M.
Been here about twelve times, only had an order mix-up once, which they corrected without making any issue. Here's the process: Walk-in (research the menu online at home before you go) find the proper paper envelope on one of the carousels which has the category and kind of sandwich you want. Start at the top marking how you want it fixed, one sandwich per envelope. After marking, hand it in to the person at the register then wait for your name to get called. Be warned, it is hard to hear your name called due to the noise in the restaurant and the way the counters are built. I put a big red mark on the back of the envelope so I can see where it is in the process and when it comes off the clothes line, ready for me to pick-up. I've had both the Italian Grinder and Muffelleta both of which are decent. I've eaten them at home the next day after all night in the refrigerator and found them still decent. Parking can be a problem here. The parking lot is cramped and tiny. This is one of those lots that's laid out on a computer, so traffic only flows well in theory, be patient and be prepared to park further away and walk. I've found the staff is always professional and work focused. The inside always clean. My only complaints are how hard it is to hear your name called, and the parking lot being designed around the Smart Car. Just an FYI: sliced tomatoes on a sub leads to ingredients sliding and the sub falling apart. I love sliced toms but find eating is a much nicer experience without the tomatoes. If you go here during lunch or dinner time be prepared to wait 10-15 minutes for your food to be prepared. You might want to check the nutrition info on their web site before frequenting this place, the numbers are not great which is sort of no surprise when compared to other sub shops.
(4)Donald W.
Have been frequenting the location up on north Scottsdale Rd. for about ten months now. In fact, I can honestly say I'm addicted to it. Out of all the sandwiches I've consumed there, 99% are the "Italian Grinder" loaded with all the Hot Stuff. Hooked right from the start. By far, much better sub than the competition (Haven't tried Jimmy Johns yet). Approx. $8 for small, with drink and that is plenty to fill me up. Ordering is a little daunting the first trip in but the order process allows you to design your own creation. Note: Best when served Hot! On first name basis with Scott, the manager (go figure). Great guy that truly loves his job and his customers. Clean establishment and great quality food!
(5)Yelp E.
They have come along way! Worked out the kinks of a new sandwich shop. No complaints here. Love the concept and I have had consistently perfect sandwiches!
(5)Ryan C.
I love a good sandwich and have certainly been to my fair share of them in my day. I have heard about Which Which for a few years now so when I saw this one had opened we made plans to check it out for lunch today. I ordered the Roast Beef, my wife order the vegetarian, and my sons order the ham and cheese and the buffalo chicken Sandiwch. None of us were very impressed and my son quickly pointed out that the bacon on his sandwich was "bacon bits" instead of strips of bacon. Minus 1 star for inferior quality. Each of my kids ordered milk shakes and the 2nd one literally took 14 minutes to be made! Outrageous in my opinion unless your churning ice cream for each shake people!!! Minus 1 star for slow service. Now, as I'm waiting for the shakes to come up the kid calling out the sandwiches says "French Dip for No name". I chuckled because obviously the person filling out the bag didn't give a name. Well, the manager obviously didn't find it funny and scolded him for it launching a back and forth about the lack of training he was given. Minus 1 star for the manager and minus 1 more for arguing in front of customers. All in all it was not a good experience. Definitely wont be back and with all of the other choices in Grayhawk I suggest the owners get their act together or this location will close before the next milkshake gets made.
(1)Teri K.
Nice people, but expensive and had to throw out my sandwich! Spent close to 13.00 for a 10 inch combo, but couldn't eat the sandwich.... ordered a BLT, a classic....didn't know it was constructed of BACON BITS and shredded lettuce. The whole thing fell apart, right out of the bread and to the floor - first bite! Impossible to handle or eat, I had to throw it out.... wasted the sandwich, but got to eat the chips and drink.... somehow, I"m still hungry - go figure.... However, the people there are wonderful, best service you'll find.... courteous, kind, helpful and seem as though they're having fun.... if not, they've totally fooled me!! I will go back to try another sandwich, maybe roast beef or turkey, something solid...The bread (what I had of it) was fresh and tasted wonderful. Just don't bother with the Bacon on any sandwich, its just bacon crumbles.... and they fall all over you and where ever you eat,,,, Gotta say, the sandwich quality could have been way, way better. And the parking is really a challenge since this is next to a PeiWei....
(2)Natalie D.
Glad I gave them a shot in spite of other reviews and a friend of mine who was under-impressed. If it weren't for the buy one/get one coupon, I probably would have delayed or avoided stoping in. As soon as I walked in, a gal greeted me asked if it was my first time and I said "yes". She came over and gave me a quick tutorial of the menu and ordering process. Ok got it! Time to order... I ordered a tuna and an Italian grinder. I must say off the rip, I was impressed by the variety of sandwich options, cheeses, condiments and toppings. Far more options than Subway, Potbelly and even Jimmy Johns (which I love). I also liked that the bread was good without being overwhelming (all bread-no filler like Subway). My order was correct and didn't take very long (5-6 minutes) considering I ordered two custom sammies When folks say it took forever, I wonder if they're also calculating the time it took them to decide then check-mark the sandwich bag. If I add that time, then yes, it took me about 15m or so to order and leave. I'd definitely go back and soon! Enjoy!
(4)Maura M.
This place was awesome. It was my first time there. So go big or go home. I got the wicked five meat sandwich. Delish. I saw some people complain about how long the wait is. You can't rush perfection. So if you don't mind waiting maybe 7 mins then come here. I am a huge sandwich person and am very critical on it being awesome or its not worth my time. Blows Jimmy Jon's out of the water. Heavy on meat not just bulking it up with lettuce. Enjoy if you try it. :)
(5)Angela G.
this location is very close to my work so as soon as I drove by to eat around that plaza I was so excited that Which Wich would be opening. I couldn't find the date of the opening anywhere so I drove by today and it was open :) Love the toasted sandwiches and love that they have a punch card... I get a free sub on my next visit thanks to today's order!! I was getting sick of eating at Subway so I'm pretty excited there is another sub business open now. It wasn't very packed today for a grand opening so I'm thinking not many people know about it yet. Its located right between Chipotle and a Yogurt shop and Pei Wei.
(5)Mike S.
Love the concept, sandwich options and quick service... For all of you complaining about how long it took to get your sandwich, keep in mind that demand is high and they just opened. Give them a few weeks to get settled before ripping the new business a new one.
(5)A B.
Frankly I don't get the hype....Here's why: After waiting 10 minutes for my rather simple turkey sandwich, I wondered what was really revolutionary about their ordering system...No pun intended but I never waited that long at Subway or Jimmy John's for an order...Actually I would say that Jimmy John's wins in the category of speed... ...and then you would think that by writing down the order yourself and passing it on to the cashier, everything would be perfect ?...well actually they forgot one item in the sandwich...no big deal and didn't ruin my day or anything...but then what's the point of the "personalized" paper bag and the sharpie and the do it yourself...and the sandwich is not cheap either...$ 6.00 for what it is... Quality of the sandwich ? I would give it a C...there is nothing that made that sandwich superior to others in terms of quality of the bread and ingredients. Despite just being opened just a few days....I just don't get it..! Their slogan besides their name mentions: "Superior sandwiches."...I can't say I was blown away or anything...I wanted to give them a try to show my support and to break the Subway habit a little. Two things that I feel that Which wich needs to work on are speed and staff friendliness. I imagine that on busier days, it would take a lot longer to get your order, so I guess I won't bitch too much for my 10 minute wait. I know I can be a diva sometimes, but they've only been open 4 days so I'll give them a little slack. Okay, you get to keep the personalized bag and use the sharpie to then doodle and wiggle to your heart's content on the bag how you feel that day, whether you've been cheating on your wife, or committed any other mortal sins...and then guess what ? you get to hang your very own sandwich bag on the wall. Yippie! I wasn't feeling very gay that day so I opted not to join in the challenge... Oh! last but not least...! They've got newspapers for you...! Another Yippie...to make up for the wait...and there's also a television...! Hmmm, would you mind considering the addition of internet access and maybe a hot tub ? :-)
(3)Jennifer P.
Glad to see another Which Wich open in North Scottsdale. The chain relies on the novelty concept of using a red sharpie on a paper bag to order. This location has a few kinks to work out. I've been in a few times and it takes much longer to order than other Which Wichs in the Valley. Things Which Wich does right: quality ingredients, well-made sandwiches, fun atmosphere. "I'd like to sit and eat my sandwich here" - said no Subway patron ever. Get the loyalty cup (same price as large) and save on drink refills.
(3)Jill T.
Rehashing what other have said. S.L.O.W. service. I ordered a plain turkey sammie and it took 15 minutes before it was ready. I work in this shopping center and only had 20 minutes to grab a bite. I have no idea what takes so long considering they don't take the order. You just hand them your bag. Overall the sammie was pretty good. I ordered a "skinny wich" which means they scrape out the excess bread. I like this option a lot. The bread was extra flaky and good, but they put red onions on my sammie which I did not ask for and also hate.... so much that if I ever met an onion in a dark alley would kick it's ass.
(2)Kasena L.
This place is so much better then subway. The employees are very nice. It may take them a while to make the sandwich but you cant rush perfection. I will definitely be comming here more often then subway.
(5)