U-Swirl
3009 W Agua Fria Fwy,Ste 3, Phoenix, AZ, 85027
U-Swirl Menu
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Visit below restaurant in Phoenix for healthy meals suggestion.
Visit below restaurant in Phoenix for healthy meals suggestion.
Visit below restaurant in Phoenix for healthy meals suggestion.
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Address :
3009 W Agua Fria Fwy,Ste 3
Phoenix, AZ, 85027 - Phone (623) 748-8630
- Website https://www.u-swirlarizona.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 11
Specialities
- Accepts Credit Cards : Yes
Parking : Private Lot
Bike Parking : Yes
Wi-Fi : No
WE SERVE THE FOLLOWING STATES
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Leanna A.
When it comes to frozen yogurt, U-Swirl does it right. They've got a wide selection of yogurt flavors, including dairy-free, no sugar added, low-fat and non-fat options. Their topping selection is also better than most yogurt places I've been to. Their fruits always seem to be freshly cut, and they do a good job of keeping the toppings bar clean and orderly. The one thing I don't like about this place is that the wall that creates the "hallway" between the long sofa and the yogurt machines makes a very narrow walkway where, if the place is crowded, means you're walking in a single file line down the row of machines. Prices are fair, and like at just about any other yogurt place- you pay for the amount you put in your cup. Employees are sometimes distant and a bit rude, but hey. That's why I don't tip them. Sorry if that makes me sound arrogant or mean, but for high school kids with their first jobs, they need to learn customer service before being rewarded on top of their hourly salaries. They also have a punch card, where after you purchase 9 yogurts you get the 10th free, so make sure to utilize that nice benefit.
(4)Drea G.
Yummy frozen yogurt it's way cheaper than yogurtini I love this place I just don't like how rude one of the employer's are he looks like shaggy from Scooby-Doo, he rolled his eyes at me cause I accidentally dropped some candy on the counter.
(4)Remeesh K.
Nice place, superb ambience, they got good collection of yogurts and superb toppings as well. No loyalty programs though, heard punch cards or something but crew never told about it.
(4)Sarah G.
Good prices, love the pomogranite raspberry with no sugar added chocolate!
(4)Ohio Girl U.
I ate here for the first time tonight. Cool spot. Fun decor and more choices than I would have thought. Great customer service.
(5)Deb L.
I love this place. They always have great flavors that stay consistent with taste. I have noticed many yogurt shops have an icy flavor a few bites in but not U Swirl! They wonderful choices like Peanut Butter, Oreo , Cake Batter , Peanut Butter , Mint , Strawberry Cheesecake and of course Peanut Butter! I highly recommend this local gem. Located near major shopping and entertainment , this location is perfect for a snack when going to Target or Shopping at Michaels. Service is great and they offer a punch card which means a freebie once in a while!
(4)Henry B.
I have been going to this uswirl for months and never had a problem, until tonight, I went in with a coworker right after getting off work, and right as I picked up my yogurt cup the guy who was in charge immediately kicked us out. Why? Because it was 5 minutes before they closed. It's not like they go to a lot of work just to allow me to get yogurt, all you do is get your own food and then they ring you up, it's not that hard. As soon as we left, he immediately locked the doors, a few minutes before the store actually closed. The name of the guy who kicked us out was Josh, and Josh is a poor example of an employee in the food business. He's stressing about the easiest job a person can have. I don't think I'll be returning, I'm moving on to Yogurtini.
(1)Chukki S.
Decent frozen yogurt. Best flavor is the cheesecake, and I like the cookie dough toppings. They have weird decor and seats. Not sure why all the frozen yogurt places do this but there must be a reason.
(4)Alex G.
Good selection of yogurts and toppings. Also there is plenty of patio seating to take advantage of the outside weather.
(5)Joshua H.
I swear that the fudge flavor has alcohol in it! Went in at 1130 pm so I don't know what happened to it. There's no way that it was supposed to taste like that though. Anyways, I got two other great tasting flavours so I was able to eat around the weird "fudge" one. And a midnight snack covered in candy never goes to waste.
(2)Elizabeth T.
I love that this place is open late! 11 on weekdays and midnight on weekends so you can catch a late movie and hit this spot if you don't want the night to be over yet. Delicious and they have a few healthy options as well as Options for restricted diets.
(5)Kyle B.
One of the nicer self service ice cream shops in town. Watch how much you put in the cup because you pay per ounce.
(4)Kay K.
One of the best frozen Yogurt joints in the area. Good service, nice flavors, awesome colorful and soft seats inside and outside seating... Full candy and fruit bar with great extras. My usual spot.
(5)Julie C.
My kids and I love this place! It's got a modern but comfy decor, the place is always clean and they have a great selection of flavors and toppings.
(5)Jennifer A.
*** UPDATE*** Just had a glorious experience with U Swirl....that is sarcasm. I am a big fan of yogurt and so I have been going to u-swirl as it is close to my house. I drop about $30 every time I go (fam of 4). I have been saving up the stamp cards as I have done in the past with other yogurt places. I literally have 4 full at this point. So I decide to use one tonight. I am the only one getting yogurt tonight so why not use a card. It says free 16oz yogurt with toppings. So I grabbed the small cup and got my usual. I go to check out and the kid says ok your total is $2.25 or something. I said Oh no I have a free one. He said right...we pay for up to 16 oz. I said...that's not what it says. He said that's how it is. before I could even finish asking him my husband had handed him our card to pay and he ran it. Literally seconds. It all finally settled on me and I was like No, this is wrong...I have spent $100"s of dollars here over just a few months. This is not how you treat your customers. The stamp cards are misleading. I have never experienced this with other yogurt shops. So I said...I don't want it. He said...you already paid for it. I said..refund. He said I can't, I don't know how. I said....that's not my problem. He was just like all the other workers at U-swirl (see below) Incredibly rude and unapologetic. You see...it's not us the pesky customers giving him a pay check every week. It's the money gods above. We are just the annoyance they have to deal with as we are such a bother. So he goes and get a shift leader. Not a manager (she made that quite clear). I explained everything and she processed the refund. She then took my yogurt. Oh and I had to ask for my punch card back. LOL. I thought I was in la la land. I couldn't believe what was happening. The WORST customer service I have experienced in a long time. I love how U-swirl thanks you for all your money spent. Yes...spend $100 and we will take of $2.00. Wow...oh and we will put a pretty bow of A-hole attitude on top. They would rather my yogurt sit and melt on the counter and upset a consistant customer than honor what is on the card? I hope that $2.25 was worth it. I know, I know, the frozen yogurt world has very little competition so of course you can treat your customers as you please. ;) Honestly, what it comes down to is they are misleading with the punch card. You should say up to 16oz free with toppings. Oh and a side note...my Mom lives in the neighborhood. When I told her she said they have never once charged her for her free yogurt and it has always been more than 16oz. So with all of that said...Starbucks got my money today and any other yogurt shop in the valley will get my money...u-swirl will no longer be cashing in from me, my family or my friends...and that's a lot of people. Good work team u-swirl! Friday June 1st 2012 ******************************************************************************************* Well I have moved and u-swirl is now my local fro yo spot. The yogurt is very good but the customer service is very bad so let me break it down for you. The location has plenty of seating inside and even a few tables outside which is nice. I'm not a fan of the setup as it gets backed up very easily but whatever...that will never change...so no biggie. My usual is cake batter with butterfinger pieces and shredded coconut on top. Yum! I also enjoy the banana but only when they have peanut butter. Bring back peanut butter! I wasn't a fan of the tart but I'm picky about my tart so I'm sure it's great. My husband only ever gets the tart so it must just be me. They have a great variety of toppings and everything is clean. I would honestly give this place 5 starts if it weren't for the people at the registers. I have never been to a yogurt shop where the people look at you like they want to kill you. It's incredibly uninviting and I feel like I'm bothering them by being there. They do not smile, they do not say anything really other than put it down and you can take it off now...in such an annoyed tone. Stop ruining fro yo night with your negative vibes. The last time I went in the girl at the register just stood there with a sour puss chatting it up with who I can only assume was a friend of hers. It's just weird that this is ok. Anyway..that is my only rant. Other than the employees it's pretty perfect.
(1)David L.
Just kind of your typical self serve place. Was a little bit on the dirty side.
(4)Matthew G.
What can you say, it's just some good yogurt. Nothing special, and nothing any worse than most. I mean, they are all pretty much the same these days. Only complaint....no need to hide the sample cups behind the counter....I have not been to one in a while that does this. Makes things complicated....I am already serving myself for pete sake!
(3)Jamie T.
I went in 7 minutes before close and they had three people on shift, one who was the shift leader, named Josh. I usually come to this location and never have a problem, never have I had a problem with customer service until now. I work late and I just want a yogurt, it's not that hard to let me serve myself. I work in the food business as well so I understand wanting to close early but not following up on your open hours of business and kicking loyal customers out and locking the doors 7 mins before close. This is ridiculous, I am not able to experience a nice dessert after a hard working day and just to be insulted and kicked out, rude.
(1)Vicky G.
Fave place to go with squad except one time I forgot my chipolte here so I came back to get it but one of the employes threw it away I was pissed like wtf got me fucked up!!
(4)Maria B.
Sugar-Free NY Cheesecake yogurt?! Oh Yeah! Jason M. and I decided to pair up with Jon H. and Amy H. for a double date night out to see Dirty Dancing at the AMC. Jon H., never been to U-Swirl before, decided to try this yogurt place out and we could all meet there before the movie. This place is kinda like mojo yogurt, but I think it's a little more fun. Comfy colorful long couches with little round ottomans and also big tables. This is definitely made for the family and big groups in mind. The service was outstanding. They offered everyone sample cups to try their at least 10 different flavors (which included peanut butter and root beer). They even have a discount for people that are going to see a movie. They have many toppings from fruit, chocolate, nuts, and sauces. We hung out about an hour before the movie started. I had a great time and the yogurt hit the spot.
(4)Jana C.
First time - They asked if we had been there, guess the confussed look gave us away. They brought sample cups; gave us a few samples each; walking us though the process. They were exceptionally nice and didn't make us feel like dummys. LOL Great service! I got strawberry yogurt with fresh strawberrys and kiwi. SOO good!
(5)Leanne L.
Shockingly, my 10 yo DD introduced me to this place (shocking because she never likes anything!). Well, it's really yummy and fun and we love to curl up in the big lounge chairs in the corner - we linger and enjoy our yogurt masterpieces. The first time we got our stamp card filled up and got a free yogurt was really fun - and on Monday's you get two-fer (two stamps per one treat)... YUMOLA - my favorite is actually the Pomegranate Sorbet with the Strawberry Lemonade Sorbet and fresh fruit (and the fruit is NOT soaking in syrup which I love).
(4)Nikolas H.
Went here because we had a coupon for free 16oz so we gave it a try. it was delicious. staff was very friendly and let us sample as much as we wanted. we tried the red velvet cake (which i recommend), pineapple, blueberry acai, lemon, vanilla, and orange. didn't care too much for the orange, it was too bitter. but the other flavor were magnificent. the pineapple, blueberry, lemon and vanilla went really well together. they can expect us back soon Did i mention the plethora of toppings??? it's endless and delicious!
(4)Angie A.
Not exceptional but not everyone can't be Yogurtland. Service is good they have many toppings but the yogurt itself could be better. My least favorite yogurt so far
(2)Amanda L.
I absolutely love this place! I've never had anything but spectacular customer service and they have so many yummy and guilt free choices that we make this a monthly treat (sometimes twice) for the whole family.
(5)Pamela F.
It tastes sooo good! I'm not a big fan of yogurt but this place is way better than most of the yogurt places I've been to. I had a chocolate/vanilla/cookies and cream yogurt with chocolate toppings and super good fudge syrup this afternoon and I can't wait to come back for more :)
(5)Drea G.
Yummy frozen yogurt it's way cheaper than yogurtini I love this place I just don't like how rude one of the employer's are he looks like shaggy from Scooby-Doo, he rolled his eyes at me cause I accidentally dropped some candy on the counter.
(4)Remeesh K.
Nice place, superb ambience, they got good collection of yogurts and superb toppings as well. No loyalty programs though, heard punch cards or something but crew never told about it.
(4)David L.
Just kind of your typical self serve place. Was a little bit on the dirty side.
(4)Matthew G.
What can you say, it's just some good yogurt. Nothing special, and nothing any worse than most. I mean, they are all pretty much the same these days. Only complaint....no need to hide the sample cups behind the counter....I have not been to one in a while that does this. Makes things complicated....I am already serving myself for pete sake!
(3)Leanna A.
When it comes to frozen yogurt, U-Swirl does it right. They've got a wide selection of yogurt flavors, including dairy-free, no sugar added, low-fat and non-fat options. Their topping selection is also better than most yogurt places I've been to. Their fruits always seem to be freshly cut, and they do a good job of keeping the toppings bar clean and orderly. The one thing I don't like about this place is that the wall that creates the "hallway" between the long sofa and the yogurt machines makes a very narrow walkway where, if the place is crowded, means you're walking in a single file line down the row of machines. Prices are fair, and like at just about any other yogurt place- you pay for the amount you put in your cup. Employees are sometimes distant and a bit rude, but hey. That's why I don't tip them. Sorry if that makes me sound arrogant or mean, but for high school kids with their first jobs, they need to learn customer service before being rewarded on top of their hourly salaries. They also have a punch card, where after you purchase 9 yogurts you get the 10th free, so make sure to utilize that nice benefit.
(4)Jamie T.
I went in 7 minutes before close and they had three people on shift, one who was the shift leader, named Josh. I usually come to this location and never have a problem, never have I had a problem with customer service until now. I work late and I just want a yogurt, it's not that hard to let me serve myself. I work in the food business as well so I understand wanting to close early but not following up on your open hours of business and kicking loyal customers out and locking the doors 7 mins before close. This is ridiculous, I am not able to experience a nice dessert after a hard working day and just to be insulted and kicked out, rude.
(1)Vicky G.
Fave place to go with squad except one time I forgot my chipolte here so I came back to get it but one of the employes threw it away I was pissed like wtf got me fucked up!!
(4)Deb L.
I love this place. They always have great flavors that stay consistent with taste. I have noticed many yogurt shops have an icy flavor a few bites in but not U Swirl! They wonderful choices like Peanut Butter, Oreo , Cake Batter , Peanut Butter , Mint , Strawberry Cheesecake and of course Peanut Butter! I highly recommend this local gem. Located near major shopping and entertainment , this location is perfect for a snack when going to Target or Shopping at Michaels. Service is great and they offer a punch card which means a freebie once in a while!
(4)Joshua H.
I swear that the fudge flavor has alcohol in it! Went in at 1130 pm so I don't know what happened to it. There's no way that it was supposed to taste like that though. Anyways, I got two other great tasting flavours so I was able to eat around the weird "fudge" one. And a midnight snack covered in candy never goes to waste.
(2)Elizabeth T.
I love that this place is open late! 11 on weekdays and midnight on weekends so you can catch a late movie and hit this spot if you don't want the night to be over yet. Delicious and they have a few healthy options as well as Options for restricted diets.
(5)Julie C.
My kids and I love this place! It's got a modern but comfy decor, the place is always clean and they have a great selection of flavors and toppings.
(5)Maria B.
Sugar-Free NY Cheesecake yogurt?! Oh Yeah! Jason M. and I decided to pair up with Jon H. and Amy H. for a double date night out to see Dirty Dancing at the AMC. Jon H., never been to U-Swirl before, decided to try this yogurt place out and we could all meet there before the movie. This place is kinda like mojo yogurt, but I think it's a little more fun. Comfy colorful long couches with little round ottomans and also big tables. This is definitely made for the family and big groups in mind. The service was outstanding. They offered everyone sample cups to try their at least 10 different flavors (which included peanut butter and root beer). They even have a discount for people that are going to see a movie. They have many toppings from fruit, chocolate, nuts, and sauces. We hung out about an hour before the movie started. I had a great time and the yogurt hit the spot.
(4)Jennifer A.
*** UPDATE*** Just had a glorious experience with U Swirl....that is sarcasm. I am a big fan of yogurt and so I have been going to u-swirl as it is close to my house. I drop about $30 every time I go (fam of 4). I have been saving up the stamp cards as I have done in the past with other yogurt places. I literally have 4 full at this point. So I decide to use one tonight. I am the only one getting yogurt tonight so why not use a card. It says free 16oz yogurt with toppings. So I grabbed the small cup and got my usual. I go to check out and the kid says ok your total is $2.25 or something. I said Oh no I have a free one. He said right...we pay for up to 16 oz. I said...that's not what it says. He said that's how it is. before I could even finish asking him my husband had handed him our card to pay and he ran it. Literally seconds. It all finally settled on me and I was like No, this is wrong...I have spent $100"s of dollars here over just a few months. This is not how you treat your customers. The stamp cards are misleading. I have never experienced this with other yogurt shops. So I said...I don't want it. He said...you already paid for it. I said..refund. He said I can't, I don't know how. I said....that's not my problem. He was just like all the other workers at U-swirl (see below) Incredibly rude and unapologetic. You see...it's not us the pesky customers giving him a pay check every week. It's the money gods above. We are just the annoyance they have to deal with as we are such a bother. So he goes and get a shift leader. Not a manager (she made that quite clear). I explained everything and she processed the refund. She then took my yogurt. Oh and I had to ask for my punch card back. LOL. I thought I was in la la land. I couldn't believe what was happening. The WORST customer service I have experienced in a long time. I love how U-swirl thanks you for all your money spent. Yes...spend $100 and we will take of $2.00. Wow...oh and we will put a pretty bow of A-hole attitude on top. They would rather my yogurt sit and melt on the counter and upset a consistant customer than honor what is on the card? I hope that $2.25 was worth it. I know, I know, the frozen yogurt world has very little competition so of course you can treat your customers as you please. ;) Honestly, what it comes down to is they are misleading with the punch card. You should say up to 16oz free with toppings. Oh and a side note...my Mom lives in the neighborhood. When I told her she said they have never once charged her for her free yogurt and it has always been more than 16oz. So with all of that said...Starbucks got my money today and any other yogurt shop in the valley will get my money...u-swirl will no longer be cashing in from me, my family or my friends...and that's a lot of people. Good work team u-swirl! Friday June 1st 2012 ******************************************************************************************* Well I have moved and u-swirl is now my local fro yo spot. The yogurt is very good but the customer service is very bad so let me break it down for you. The location has plenty of seating inside and even a few tables outside which is nice. I'm not a fan of the setup as it gets backed up very easily but whatever...that will never change...so no biggie. My usual is cake batter with butterfinger pieces and shredded coconut on top. Yum! I also enjoy the banana but only when they have peanut butter. Bring back peanut butter! I wasn't a fan of the tart but I'm picky about my tart so I'm sure it's great. My husband only ever gets the tart so it must just be me. They have a great variety of toppings and everything is clean. I would honestly give this place 5 starts if it weren't for the people at the registers. I have never been to a yogurt shop where the people look at you like they want to kill you. It's incredibly uninviting and I feel like I'm bothering them by being there. They do not smile, they do not say anything really other than put it down and you can take it off now...in such an annoyed tone. Stop ruining fro yo night with your negative vibes. The last time I went in the girl at the register just stood there with a sour puss chatting it up with who I can only assume was a friend of hers. It's just weird that this is ok. Anyway..that is my only rant. Other than the employees it's pretty perfect.
(1)Kyle B.
One of the nicer self service ice cream shops in town. Watch how much you put in the cup because you pay per ounce.
(4)Kay K.
One of the best frozen Yogurt joints in the area. Good service, nice flavors, awesome colorful and soft seats inside and outside seating... Full candy and fruit bar with great extras. My usual spot.
(5)Nikolas H.
Went here because we had a coupon for free 16oz so we gave it a try. it was delicious. staff was very friendly and let us sample as much as we wanted. we tried the red velvet cake (which i recommend), pineapple, blueberry acai, lemon, vanilla, and orange. didn't care too much for the orange, it was too bitter. but the other flavor were magnificent. the pineapple, blueberry, lemon and vanilla went really well together. they can expect us back soon Did i mention the plethora of toppings??? it's endless and delicious!
(4)Angie A.
Not exceptional but not everyone can't be Yogurtland. Service is good they have many toppings but the yogurt itself could be better. My least favorite yogurt so far
(2)Amanda L.
I absolutely love this place! I've never had anything but spectacular customer service and they have so many yummy and guilt free choices that we make this a monthly treat (sometimes twice) for the whole family.
(5)Jana C.
First time - They asked if we had been there, guess the confussed look gave us away. They brought sample cups; gave us a few samples each; walking us though the process. They were exceptionally nice and didn't make us feel like dummys. LOL Great service! I got strawberry yogurt with fresh strawberrys and kiwi. SOO good!
(5)Leanne L.
Shockingly, my 10 yo DD introduced me to this place (shocking because she never likes anything!). Well, it's really yummy and fun and we love to curl up in the big lounge chairs in the corner - we linger and enjoy our yogurt masterpieces. The first time we got our stamp card filled up and got a free yogurt was really fun - and on Monday's you get two-fer (two stamps per one treat)... YUMOLA - my favorite is actually the Pomegranate Sorbet with the Strawberry Lemonade Sorbet and fresh fruit (and the fruit is NOT soaking in syrup which I love).
(4)Pamela F.
It tastes sooo good! I'm not a big fan of yogurt but this place is way better than most of the yogurt places I've been to. I had a chocolate/vanilla/cookies and cream yogurt with chocolate toppings and super good fudge syrup this afternoon and I can't wait to come back for more :)
(5)Sarah G.
Good prices, love the pomogranite raspberry with no sugar added chocolate!
(4)Ohio Girl U.
I ate here for the first time tonight. Cool spot. Fun decor and more choices than I would have thought. Great customer service.
(5)Henry B.
I have been going to this uswirl for months and never had a problem, until tonight, I went in with a coworker right after getting off work, and right as I picked up my yogurt cup the guy who was in charge immediately kicked us out. Why? Because it was 5 minutes before they closed. It's not like they go to a lot of work just to allow me to get yogurt, all you do is get your own food and then they ring you up, it's not that hard. As soon as we left, he immediately locked the doors, a few minutes before the store actually closed. The name of the guy who kicked us out was Josh, and Josh is a poor example of an employee in the food business. He's stressing about the easiest job a person can have. I don't think I'll be returning, I'm moving on to Yogurtini.
(1)Chukki S.
Decent frozen yogurt. Best flavor is the cheesecake, and I like the cookie dough toppings. They have weird decor and seats. Not sure why all the frozen yogurt places do this but there must be a reason.
(4)Alex G.
Good selection of yogurts and toppings. Also there is plenty of patio seating to take advantage of the outside weather.
(5)