I used to visit the location on Central and Camelback and was always happy with my southwest chicken salad. I decided to try the new location and the salad was not the same. the lettuce was mostly the tougher variety and there was very little corn or beans. I used to receive a nicely sliced piece of breast meat on the top and the one I had this week was a few chopped pieces of chicken. will have to go back to Applebees for their salad that is more expensive but still same quality
(1)
Marc C.
Always friendly service, & the food is good, but sometimes the portions are smaller than other times. I usually get 1/2 a chicken, all white meat with creamed spinach (yummy), & mixed vegetables which seemed to me like a 1/2 cup's worth (seriously??) One breast was smaller than the other, & the portions seem to fluctuate each time I go. We used to go to the one on Central & Camelback, but they closed, now we have to drive several extra miles to the next closest location, & that also goes for Sweet Tomatoes that closed in that same strop mall. :(
(3)
Frank D.
Very good place for a chicken dinner. My family stops in here about once every few months for a half chicken meal with sides. The chicken is great. We always seem to get fresh chicken that is hot and juicy. The sides are moderately good, depending on what you go for. I personally like the mashed potatoes but find the potato slices too dry. The mac and cheese is slightly more runny that I would prefer, but still pretty good nonetheless. The service is fine. Not amazing, but good. Sometimes they can be a bit slow to be honest. They are always friendly though. The only real negative about this location is the plaza that it sits in. The corner of 19th Avenue and Northern has always been hard to get in and out of, but with the light rail construction it is even more difficult now. Overall it is a good place to eat if you want a nice change of pace or you're just too tired to cook anything for dinner. I recommend it.
(3)
Dean P.
This place was a lifesaver - was in Phoenix on a road trip when all three children got sick. Must have been from all the candy and Thanksgiving food etc. at grandmas the day before. They were in need of some good "home-style" chicken soup. Well, in the area we were staying there was a CVS and Circle K on every corner yet no possible place for soup. I also stopped into three separate Subways who all had only broccoli cheese soup... weird ... then I turned a corner and there it was Boston Market, place was empty as if they were waiting for me. I got two dinner plates and a huge family size chicken soup, great great service, extra bowls and plates etc, Rushed it back to the hotel. Kids ate, tummys felt better and they went to sleep. Mission accomplished! The food is fresh and has that home made feel/taste... What a welcome thing on a long road trip.
(4)
Natasha K.
On our vacation to Phoenix we stopped by to eat here . Everything was ok until I discovered a ROACH mashed with my creamy spinach!!! You can only imagine how gross was that for all of us. Since then I can't even look at the spinach! They got my info - told me they will contact me but never did! No letter of apology for serving roaches on my vacation, nothing! Gross .
(1)
Sosa R.
Turkey and chicken is good. Everything else taste like hospital food at best depending on how long its been sitting.
(3)
Luca C.
Food was fine but the service was terrible, there was one person ahead of me but I waited 20 minutes to be acknowledged. Once the customer ahead of me was done the manager and 3 employees stood around talking for about 5-10 minutes while no one was serving guests !
(1)
Diana B.
great food, place and service the best.
(5)
Deni G.
Good Comfort Food I don't frequent Boston Market often but when I do the food is always good. Your greeted the moment you walk in the door. The staff is extremely friendly and helpful and even came to check on us during our meal - like we were eating at a full-service restaurant. The chicken and meatloaf were juicy and delicious and the mashed potatoes reminded me of the kind we make at home. You can get a good tasting meal at a reasonably priced. Awesome comfort food!!
(3)
Ken G.
This is actually kind of sad. The customer service here is very good. Food was served quickly and tasted fine. Here's my problem. I ordered a 3 pc meal. What I got was two pieces of chicken (leg & thigh) and the one thigh had been cut into two pieces. No, really, I'm not kidding! (see photo) WTF? Are you kidding me. Then, once you get to your table and sit down, you realize the Salt Police have left a note insinuating that your eating too much Sodium and you need some extra exercise if you want the salt shaker because you have to get back up and go get one. COME ON GUYS! For a $10 meal I want 3 REAL pieces of chicken and a salt shaker! Ugh!
(2)
Maralina D.
The staff does a pretty good job and were friendly. The manager was a bit standoffish and could be more welcoming. The problem is the food is TERRIBLE. The ribs are frankly, tasteless and the texture is strange. The chicken is also tasteless although it was cooked well. The brisket and meatloaf are also bland and seemed like they had been sitting for hours. Very disappointing since I spent $80.00 for a mini-buffet. All of the sauces, meats and most of the sides have the same tasteless flavor, or lack thereof. The only food that was somewhat okay was the sweet potatoes. Skip this place for any kind of meal.
(2)
Harol L.
I go there for lunch at least twice a week I Love this place, and their new Select Chicken Sandwiches, very juicy. Very clean, and fast service. Really good costumer service. The older lady that's there at nights is very generous and is always attentive to the costumers wants.
(5)
Lucy M.
The chicken and Mac and cheese are great
(4)
Teresa S.
The first time i have ever been to this Boston Market. They greet you nicely when you walk in. The restaurant is very clean.....Lots of different food cooked and in stock. Smelled wonderful in there. I got the chicken pot pie, roasted chicken, green beans and mash w gravy. As well as the lemon spinach and corn bread. Tasted a little of every thing and everything was wonderful. Love it!
(5)
Mike S.
In the sordid world of fast food chains Boston Market is like Julia Roberts in Pretty Woman, a hooker with a heart of gold. The store is clean, the food is good (and can be good for you) and the service is never lacking. This particular location wins points from me due to it's location. It just so happens to be right between my gym and my office, making any post-workout protein cravings a no brainer. The main dishes are always consistent. I usually opt for the turkey, but the other meats are well prepared as well. The sides can be hit or miss, depending on how long they've been out or who prepared them. Typically the simpler the side the harder it is to screw up. Go green beans! The service is friendly and efficient. Usually my food is done by the time I've gotten my drink. You can't really go wrong with that speed. If I ever need to gnaw on a hunk of meat after a gym session Boston Market will continue to be my spot.
(3)
Kaila S.
Went to pick up dinner tonight at Boston Market, and received excellent service. Joey, one of the Boston Market employees, helped me pick out a low calorie meat entree and was very knowledgeable about their selection. Great service!!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner, Dessert Parking : Private Lot Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : Yes Caters : Yes
Carol A.
I used to visit the location on Central and Camelback and was always happy with my southwest chicken salad. I decided to try the new location and the salad was not the same. the lettuce was mostly the tougher variety and there was very little corn or beans. I used to receive a nicely sliced piece of breast meat on the top and the one I had this week was a few chopped pieces of chicken. will have to go back to Applebees for their salad that is more expensive but still same quality
(1)Marc C.
Always friendly service, & the food is good, but sometimes the portions are smaller than other times. I usually get 1/2 a chicken, all white meat with creamed spinach (yummy), & mixed vegetables which seemed to me like a 1/2 cup's worth (seriously??) One breast was smaller than the other, & the portions seem to fluctuate each time I go. We used to go to the one on Central & Camelback, but they closed, now we have to drive several extra miles to the next closest location, & that also goes for Sweet Tomatoes that closed in that same strop mall. :(
(3)Frank D.
Very good place for a chicken dinner. My family stops in here about once every few months for a half chicken meal with sides. The chicken is great. We always seem to get fresh chicken that is hot and juicy. The sides are moderately good, depending on what you go for. I personally like the mashed potatoes but find the potato slices too dry. The mac and cheese is slightly more runny that I would prefer, but still pretty good nonetheless. The service is fine. Not amazing, but good. Sometimes they can be a bit slow to be honest. They are always friendly though. The only real negative about this location is the plaza that it sits in. The corner of 19th Avenue and Northern has always been hard to get in and out of, but with the light rail construction it is even more difficult now. Overall it is a good place to eat if you want a nice change of pace or you're just too tired to cook anything for dinner. I recommend it.
(3)Dean P.
This place was a lifesaver - was in Phoenix on a road trip when all three children got sick. Must have been from all the candy and Thanksgiving food etc. at grandmas the day before. They were in need of some good "home-style" chicken soup. Well, in the area we were staying there was a CVS and Circle K on every corner yet no possible place for soup. I also stopped into three separate Subways who all had only broccoli cheese soup... weird ... then I turned a corner and there it was Boston Market, place was empty as if they were waiting for me. I got two dinner plates and a huge family size chicken soup, great great service, extra bowls and plates etc, Rushed it back to the hotel. Kids ate, tummys felt better and they went to sleep. Mission accomplished! The food is fresh and has that home made feel/taste... What a welcome thing on a long road trip.
(4)Natasha K.
On our vacation to Phoenix we stopped by to eat here . Everything was ok until I discovered a ROACH mashed with my creamy spinach!!! You can only imagine how gross was that for all of us. Since then I can't even look at the spinach! They got my info - told me they will contact me but never did! No letter of apology for serving roaches on my vacation, nothing! Gross .
(1)Sosa R.
Turkey and chicken is good. Everything else taste like hospital food at best depending on how long its been sitting.
(3)Luca C.
Food was fine but the service was terrible, there was one person ahead of me but I waited 20 minutes to be acknowledged. Once the customer ahead of me was done the manager and 3 employees stood around talking for about 5-10 minutes while no one was serving guests !
(1)Diana B.
great food, place and service the best.
(5)Deni G.
Good Comfort Food I don't frequent Boston Market often but when I do the food is always good. Your greeted the moment you walk in the door. The staff is extremely friendly and helpful and even came to check on us during our meal - like we were eating at a full-service restaurant. The chicken and meatloaf were juicy and delicious and the mashed potatoes reminded me of the kind we make at home. You can get a good tasting meal at a reasonably priced. Awesome comfort food!!
(3)Ken G.
This is actually kind of sad. The customer service here is very good. Food was served quickly and tasted fine. Here's my problem. I ordered a 3 pc meal. What I got was two pieces of chicken (leg & thigh) and the one thigh had been cut into two pieces. No, really, I'm not kidding! (see photo) WTF? Are you kidding me. Then, once you get to your table and sit down, you realize the Salt Police have left a note insinuating that your eating too much Sodium and you need some extra exercise if you want the salt shaker because you have to get back up and go get one. COME ON GUYS! For a $10 meal I want 3 REAL pieces of chicken and a salt shaker! Ugh!
(2)Maralina D.
The staff does a pretty good job and were friendly. The manager was a bit standoffish and could be more welcoming. The problem is the food is TERRIBLE. The ribs are frankly, tasteless and the texture is strange. The chicken is also tasteless although it was cooked well. The brisket and meatloaf are also bland and seemed like they had been sitting for hours. Very disappointing since I spent $80.00 for a mini-buffet. All of the sauces, meats and most of the sides have the same tasteless flavor, or lack thereof. The only food that was somewhat okay was the sweet potatoes. Skip this place for any kind of meal.
(2)Harol L.
I go there for lunch at least twice a week I Love this place, and their new Select Chicken Sandwiches, very juicy. Very clean, and fast service. Really good costumer service. The older lady that's there at nights is very generous and is always attentive to the costumers wants.
(5)Lucy M.
The chicken and Mac and cheese are great
(4)Teresa S.
The first time i have ever been to this Boston Market. They greet you nicely when you walk in. The restaurant is very clean.....Lots of different food cooked and in stock. Smelled wonderful in there. I got the chicken pot pie, roasted chicken, green beans and mash w gravy. As well as the lemon spinach and corn bread. Tasted a little of every thing and everything was wonderful. Love it!
(5)Mike S.
In the sordid world of fast food chains Boston Market is like Julia Roberts in Pretty Woman, a hooker with a heart of gold. The store is clean, the food is good (and can be good for you) and the service is never lacking. This particular location wins points from me due to it's location. It just so happens to be right between my gym and my office, making any post-workout protein cravings a no brainer. The main dishes are always consistent. I usually opt for the turkey, but the other meats are well prepared as well. The sides can be hit or miss, depending on how long they've been out or who prepared them. Typically the simpler the side the harder it is to screw up. Go green beans! The service is friendly and efficient. Usually my food is done by the time I've gotten my drink. You can't really go wrong with that speed. If I ever need to gnaw on a hunk of meat after a gym session Boston Market will continue to be my spot.
(3)Kaila S.
Went to pick up dinner tonight at Boston Market, and received excellent service. Joey, one of the Boston Market employees, helped me pick out a low calorie meat entree and was very knowledgeable about their selection. Great service!!
(5)