Totally forgot to write a review for this place and finally got to the receipt on my desk. Yes this is Subway and yes it is a chain. You can still talk about the great things happening at places like these. Met Jolly M. for lunch (you can see her review below mine). We came to this location because this particular Subway was testing a pretzel roll. I believe the manager said there were only three locations in the country that were testing a pretzel roll. All these were in the Phoenix Metro area. To echo Jolly's review, the manager here, Pete, was a great guy to talk to. We learned a lot about the "behind the scenes" type of stuff that most customers wouldn't know or care to know. I generally like to hear how people run their business and the everyday things they deal with. I believe this conversation started with me asking about the pretzel rolls. I asked if other stores, particularly in NC, did testing for the pretzel roll. They don't and he said it was exclusive to certain stores in AZ, including this one. He detailed how stores were selected and he told us that the owner's stores are often asked to test new items. Awesome. To echo Jolly again, the music here was awesome. We noticed this after a few songs so we asked what station it was. It wasn't a station. It was Subway Radio or something. It is something that Subway sets up, but stores must purchase this separately as part of their own business. So not every store has this. I guess it is part of their business plan or whatever. Totally worth it as we were jamming and head bobbing. Thanks Pete for the insider info. Neat to hear about things like this. Jolly also mentioned the rewards program for repeat customers. I remember there was a point in time where Subway would do punch cards. This hasn't occurred for maybe ten years. Or at least I haven't been in one that still does this. This location has an electronic way of keeping up with your purchases and you get a percentage off on future purchases. It is tracked for you and you don't have to keep up with any card or hard copy of something. I asked about the rewards program and this location was testing it as well. Great idea. The employees cleaned up after us as while we were eating, much like a waiter/waitress. They were friendly and quick. Yes this a Subway. You know what you are going to get food wise. No issues here. But I think what separates this place, at least for me, is the investment made by the owner, the employees, and business plan. All this because of a pretzel roll and I asked a question. The dominoes started falling and now I have a review for a Subway that is 2500 miles away. It is amazing what happens when people ask questions and open their mouth to speak. Great place that separates itself from other stores. Worth stopping in. The fact that this store is a test store for things says a lot. The investment is here. You're welcome, Jolly. You owe me and now we must meet again!
(4)
Jolly M.
Who gives a Subway a 5 star review? I do!! Rick from NC is currently visiting and we met up for a cheap lunch and I raved about the limited trial of the pretzel roll! Initially we were at the one near my place, but they no longer are serving it!!! Say what?!?!?! Patty the Manager there on Happy Valley Road was awesome enough to inform us that she believed this location still had them and 15 left! Thanks to her recommendation and informing me that they served it from my previous visit I have loved it! She also made the call in for us and was confirmed they have them! Upon arrival at this Subway we were immediately greeted, it is very clean, friendly and the Manger, Pete was super cool! He was like a good ol' friend that you've grown up with. He gave us the low down on the pretzel roll and they don't know if it will be returning or not and mentioned another state premiered the gluten-free rolls. Say what?!?! He didn't understand why it was so exclusive either. The music that is playing here is fantastic with classic rock and we were relayed it's "Subway satellite"! Say what?!?!?! WILD! Manager Pete is an excellent Manager along with Patty at the other location. He gave us an extra cookie and also offered me another bag of chips, if I didn't like the other bag I inquired about that I had never tried. How sweet and cool is that? I also appreciate the employees here. They were pleasant and for the first time a Subway had someone come around to clean our table off and asked if she could discard our trash. They also provide oval sized plastic baskets while dining in to place your sandwich, chips and whatever in it. This is a first I have seen and a nice touch. They also have a rewards program for customers who check-in during your visit on their Samsung tablet by just punching in your phone number to build up points for Subway deals. My next visit here I'll receive 10% off and one can obtain deals of buy one get the other half off or buy one, get one. Pretty sweet! Pete mentioned the Owner at his location owns 40 locations and that they have a good network and great employees. I really enjoyed a lot of the concepts that this place has and it's apparent that whomever the owner is, he/she knows how to be successful and retain great and happy employees. *How can we get the pretzel rolls indefinitely at all locations or my local areas?* COME ON!!!!!!!!!!!!!!! Now this will be funny if I get an ROTD for Subway? I know right?!?! :) THANK YOU Pete and Patty! And THANK YOU Rick for the lunch!
(5)
Just A.
Best subway I've been to in a while. Everything tasted fresh and the service was awesome. Ryan talked the whole time and was still speedy quick.
(5)
Joe K.
Price is fine for a $5 foot long...but bread was undercooked. That's a first. Bread was falling apart (Italian) and was not the same quality that I'm used to.
(2)
Shannan O.
Pretty good. I've never had any complaints about this subway.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : No
Rick N.
Totally forgot to write a review for this place and finally got to the receipt on my desk. Yes this is Subway and yes it is a chain. You can still talk about the great things happening at places like these. Met Jolly M. for lunch (you can see her review below mine). We came to this location because this particular Subway was testing a pretzel roll. I believe the manager said there were only three locations in the country that were testing a pretzel roll. All these were in the Phoenix Metro area. To echo Jolly's review, the manager here, Pete, was a great guy to talk to. We learned a lot about the "behind the scenes" type of stuff that most customers wouldn't know or care to know. I generally like to hear how people run their business and the everyday things they deal with. I believe this conversation started with me asking about the pretzel rolls. I asked if other stores, particularly in NC, did testing for the pretzel roll. They don't and he said it was exclusive to certain stores in AZ, including this one. He detailed how stores were selected and he told us that the owner's stores are often asked to test new items. Awesome. To echo Jolly again, the music here was awesome. We noticed this after a few songs so we asked what station it was. It wasn't a station. It was Subway Radio or something. It is something that Subway sets up, but stores must purchase this separately as part of their own business. So not every store has this. I guess it is part of their business plan or whatever. Totally worth it as we were jamming and head bobbing. Thanks Pete for the insider info. Neat to hear about things like this. Jolly also mentioned the rewards program for repeat customers. I remember there was a point in time where Subway would do punch cards. This hasn't occurred for maybe ten years. Or at least I haven't been in one that still does this. This location has an electronic way of keeping up with your purchases and you get a percentage off on future purchases. It is tracked for you and you don't have to keep up with any card or hard copy of something. I asked about the rewards program and this location was testing it as well. Great idea. The employees cleaned up after us as while we were eating, much like a waiter/waitress. They were friendly and quick. Yes this a Subway. You know what you are going to get food wise. No issues here. But I think what separates this place, at least for me, is the investment made by the owner, the employees, and business plan. All this because of a pretzel roll and I asked a question. The dominoes started falling and now I have a review for a Subway that is 2500 miles away. It is amazing what happens when people ask questions and open their mouth to speak. Great place that separates itself from other stores. Worth stopping in. The fact that this store is a test store for things says a lot. The investment is here. You're welcome, Jolly. You owe me and now we must meet again!
(4)Jolly M.
Who gives a Subway a 5 star review? I do!! Rick from NC is currently visiting and we met up for a cheap lunch and I raved about the limited trial of the pretzel roll! Initially we were at the one near my place, but they no longer are serving it!!! Say what?!?!?! Patty the Manager there on Happy Valley Road was awesome enough to inform us that she believed this location still had them and 15 left! Thanks to her recommendation and informing me that they served it from my previous visit I have loved it! She also made the call in for us and was confirmed they have them! Upon arrival at this Subway we were immediately greeted, it is very clean, friendly and the Manger, Pete was super cool! He was like a good ol' friend that you've grown up with. He gave us the low down on the pretzel roll and they don't know if it will be returning or not and mentioned another state premiered the gluten-free rolls. Say what?!?! He didn't understand why it was so exclusive either. The music that is playing here is fantastic with classic rock and we were relayed it's "Subway satellite"! Say what?!?!?! WILD! Manager Pete is an excellent Manager along with Patty at the other location. He gave us an extra cookie and also offered me another bag of chips, if I didn't like the other bag I inquired about that I had never tried. How sweet and cool is that? I also appreciate the employees here. They were pleasant and for the first time a Subway had someone come around to clean our table off and asked if she could discard our trash. They also provide oval sized plastic baskets while dining in to place your sandwich, chips and whatever in it. This is a first I have seen and a nice touch. They also have a rewards program for customers who check-in during your visit on their Samsung tablet by just punching in your phone number to build up points for Subway deals. My next visit here I'll receive 10% off and one can obtain deals of buy one get the other half off or buy one, get one. Pretty sweet! Pete mentioned the Owner at his location owns 40 locations and that they have a good network and great employees. I really enjoyed a lot of the concepts that this place has and it's apparent that whomever the owner is, he/she knows how to be successful and retain great and happy employees. *How can we get the pretzel rolls indefinitely at all locations or my local areas?* COME ON!!!!!!!!!!!!!!! Now this will be funny if I get an ROTD for Subway? I know right?!?! :) THANK YOU Pete and Patty! And THANK YOU Rick for the lunch!
(5)Just A.
Best subway I've been to in a while. Everything tasted fresh and the service was awesome. Ryan talked the whole time and was still speedy quick.
(5)Joe K.
Price is fine for a $5 foot long...but bread was undercooked. That's a first. Bread was falling apart (Italian) and was not the same quality that I'm used to.
(2)Shannan O.
Pretty good. I've never had any complaints about this subway.
(4)