El Pollo Loco Menu

  • Burritos
  • Desserts
  • Dressings
  • Flame-Grilled Chicken
  • Kid's Meal
  • Loco Favorites
  • Pollo Bowls
  • Pollo Salads
  • Salsas and More
  • Sides Dishes (Individual)
  • Skinless Special Request
  • Tortillas for Chicken Meals

Healthy Meal suggestions for El Pollo Loco

  • Burritos
  • Desserts
  • Dressings
  • Flame-Grilled Chicken
  • Kid's Meal
  • Loco Favorites
  • Pollo Bowls
  • Pollo Salads
  • Salsas and More
  • Sides Dishes (Individual)
  • Skinless Special Request
  • Tortillas for Chicken Meals
  • Lisa L.

    Chicken citrus avocado salad. I did try this salad because I like everything that's in it. Glad we had coupons. It was ok it just seemed like more lettuce than what the picture looked like. I like really good thick salads so if I am going to pay 8 dollars for one it better be a mega salad. It is El pollo loco so they could have put a bit more chicken on that sucker. Maybe a few more slices of avocado. Well it was tasty though. I really like el pollo loco the chicken is bomb. Wish they had one closer to me. :( I am still a fan though.

    (4)
  • Kenneth V.

    Call Brittany Spears, because I did it again. I went to the chain chicken joint and guess what, they don't make very good chicken. I justified it with the "on the way home" rationale backed up by the "they aren't a major chain" basis. Yeah, they may not be McDonald's but they sure suck like McDonald's. It really isn't too hard to make chicken and I almost dare say hard to screw it up. El Pollo Loco likes to beat those odds apparently. Think thin chicken breasts a little overcooked with loose skin. I guess it beats the alternative of under cooked chicken which would result in an awesome vacation to my lavatory. El Pollo Loco has some pretty good spices to work with and even better equipment by the looks of it. When you walk in you are instantly welcomed by some pretty sweet aromas. Presumably that is where they get you around the outside, the smells. Give your order and take it seat, though. It's going to be a bumpy ride. The restaurant was fairly empty so I don't know why it took so long to get our food. Blame it on the drive through I suppose. Again, the smells are nice when they arrive but the chicken just falls apart after that. In some cases, this is literal. Rubbery skin, mushy chicken, and the flavors just kind of slop around in that mess. The biscuits are dry and pretty flavorless making the highlight a well mixed fountain drink. Yeah, it was pretty bleak. Never again I say. I drive past this location very often since it is in my vicinity but I don't even look at it anymore. I feel like it is mocking me because it led me astray. It was the temptation that reminded me of why don't do the chain thing if at all possible. I would have rather been disappointed by Chick-fil-A. At least then I would have had some good chicken out of the deal.

    (2)
  • Willard F.

    I can't believe all the poor reviews. This is, after all, a fast food restaurant. I have been there 10 or 12 times and the employees have always been friendly. They have a decent selection of sides and the chicken is far better, and healthier, than any of the KFCs or Churches I have tried in the area. Always like picking up a to go order there when the grand kids are in town.

    (4)
  • James S.

    Well I use to stop and get the $5 burros here and they were decent, as decent as a $5 burro meal can be. My last visit I decided to try a chicken meal. I got the 3 piece with corn and fries, came with 2 tortillas. Soda-Ice cold no problems. Toritllas-warm tasted good Corn-Previosly frozen over cooked Fries-Soggy/limp -too bad seasoning was good Chicken-Dried out, pieces were 1/5 of a normal piece. I measured the leg it was the length of my index finger maybe an inch around-maybe. So basically for $8 I got some warm tortillas and a coke. I couldn't even eat it.

    (1)
  • Troy N.

    I feel like the quaility is going the wrong direction with this place. I used to love the Churros here but the have been falling off.

    (3)
  • Lucky T.

    I LOVE the food here and the prices, but the service isn't always the best...but some things, folks, I can ignore if the food is good enough and is IS here. Always made perfectly! Just check your order and you will be ok.

    (5)
  • Kristine L.

    Great service, food fresh, fast and cheap! I'm a health nut and a foodie and I still recommend this for a quick lunch.

    (5)
  • Jack N.

    Charlene Lopez sent me a letter and a voucher in the mail for my previous negative experience. While I don't write reviews for anything other than spreading the word to the rest of you this is appreciated and taken as they do value their customers and brand. I will be back and will give an update on my next visit.

    (3)
  • Michael T.

    Clean environment family meal we ordered was perfect! We had beans and Mac and cheese . The staff was very friendly and always were smiling

    (5)
  • Devin A.

    Standard El Pollo Loco fare here - marinated flame-grilled chicken and all the fixins. The one thing that is notable about this particular location is the friendly service. We come here about once a month or so and the food and service is consistently above par (compared to other El Pollo Loco locations). They are accommodating, efficient and work hard to ensure that the orders are correct. That's all management and they deserve a nod. If you're looking for a quick, delicious meal in the area, El Pollo Loco is an easy choice.

    (4)
  • Mark S.

    8 piece chicken dinner with 2 sides, 4 tacos, and your choice of deserts for $20!!!!!!!!! I can't cook unless it is on a grill so when it is dinner time and the kids need to eat, this was the spot. I was just giving it a shot and I was super impressed. The chicken was very good, the beans were fantastic with a smoky taste, and their tacos are so simple but hands down my favorite part. Thanks for making my life easy El Pollo.

    (5)
  • Chelsea S.

    My mom got horrible food poisoning from their shrimp a couple days ago! She ordered the shrimp bowl and had to wait forever to get her food! Then they tried masking it by adding so much spice she said the shrimp was unusually spicy. Anyway, she hadn't ate nothing all day & threw up several times along with going to the restroom. I feel so bad for her. Why couldn't their lazy asses throw away old shrimp? I wish she would of gotten a stool sample and turned them in because this could of gotten someone who's even older deathly ill. DONT risk eating their shrimp!! This place needs to be turned in to the health department!!

    (1)
  • Kitship L.

    Quick and efficient, but not very friendly. Some of our chicken thighs skin was pulled off. Love their chicken tacos and chicken & shrimp tostadas, but I probably wouldn't return to this location.

    (3)
  • Brandon K.

    Waited at the register to place my order for over 5 min. Nobody seemed to care we were there. I have been here multiple times with them all being bad experiences. I won't be back.

    (1)
  • Carlton M.

    Good chicken, the Avocado dressing is so good on the salad. I only get dark meat and black beans with salad so can't tell you about the other sides. Flan is great for fast food flan. Never eaten inside. Sign is not on always so I forget it's open sometimes!

    (4)
  • Melissa B.

    First time eating at El Pollo Loco and I was very pleasantly surprised!! I had an avocado chicken quesadilla and it was very good. Drive thru was very fast and employee was very friendly. Will return!

    (4)
  • Bad L.

    This place is a $hit shack. We had some coupons and went there on SuperBowl Sunday. 2 chickens and a bunch of sides cost us $40. It just wasn't worth it. Plus there is nowhere to park. If the 5 spots are filled out front, you're screwed due to the poor design and layout of this store, to its parking lot. Save yourself the trouble. Go to Costco, Albertsons or Frys and buy one of their pre-made chickens for $5. Shoot...buy 3 of them. Buy your own sides (Kraft Mac-n-cheese, Bushes baked beans, instant mashed potatoes) and make them yourself. Feel better you didn't give $40 to this crappy establishment.

    (1)
  • Jake A.

    I'm now done with this location. Service has gone to crap once again. Employees don't care. Filled out the survey on the receipt and this is what I had to say: This location continues to have issues with the speed in which they complete the orders and how the restaurant is kept up and supplies are in stock. Long line at entrance, long time to get food, salsa bar a mess, no small lids, no napkins, tables needed to be cleaned, bathroom smelled horrible, nobody that works there cares about their job, food or service. I've filled out many of these surveys and nothing gets done. This was the last chance. I most likely will never return to this location. ATTN El Pollo Loco Corporate, don't bother contacting me again, and trying to entice me with free food to update my review. The service still suck and I never used any of those coupons or gift certificates you sent me. Fix the root problem and I'll fix my review.

    (1)
  • Lanette H.

    Best healthy alternative near here. Fresh avocado and the avocado lime salsa is my favorite. The chicken citrus avocado salad is fantastic. Chicken avocado poblano tacos are amazing. Love this food. I usually get drive thru and go home and eat. Sometimes I don't have time to cook a healthy dinner and this is a great dinner rescuer.

    (5)
  • HIROKO K.

    This restaurant is located in Lake Pleasant Towne Center, located in the NW corner of N. Lake Pleasant Pkwy. and W. Happy Valley Road. They're rarely crowded, because not many people realize that there's shopping all the way out here. I like the 2 piece / 2 side with drink combo!

    (4)
  • Kelly H.

    Three stars mostly because its added to the very short list of places my kids(gluten sensitivity) can eat....otherwise probably wouldn't be my first or second choice for fast food. The chicken was way too dry but I also noticed that we came in at the end of the "lunch chicken" laying on the grill. As soon as we were leaving they started a fresh batch! Bad timing I guess.

    (3)
  • Brian H.

    They don't speak english very well. The chicken was very dry service sucked rude and unfriendly. chicken was tinny looked like they were on a diet.

    (1)

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Map

Opening Hours

  • Mon :10:00 am - 10

Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Bike Parking : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Average
    Alcohol : No
    Outdoor Seating : Yes
    Wi-Fi : No
    Has TV : No
    Waiter Service : No
    Drive-Thru : Yes
    Caters : Yes

Categories

Mexican Cuisine

If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.

Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.

Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.

El Pollo Loco

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