I just love the waffle house! It doesn't pretend to be anything that it isn't. Good food at a good price with fast and friendly service.
(5)
Greg M.
Been going here about six times a year since 2013. The food is pretty consistent, so is the service. The menu has shrunk in the past year. You should probably look over the menu online before going over there to eat. This restaurant is open 24 hours a day, all year long. But I'm not sure if they're open on the major holidays or not. You might call on those days before driving over. The breakfast menu is actually pretty small now. My only complaint is the flies. The place always has a decent bunch of flies buzzing around inside. Aside from that I have no complaints. I prefer this restaurant over ihop, which is about a mile straight south of this restaurant.
(4)
Judy W.
Well.... our visit started with a ten minute wait to be acknowledged, and it went downhill from there. I complained about being ignored. The nice manager apologized and asked us to stay as we were walking out. I wish we had left. Our food arrived quickly. The manager seemed eager to make up for being overlooked. But... I got a big, gross hair cooked into my eggs that I noticed when I was almost done. I felt like puking. I really don't understand how people rave about the waffles either. My son's was no better than an eggo waffle. I can do that at home, without the hair. I'll never go back. Nice manager... but horrible service. The employees were so busy chatting and visiting and whatever they were doing, they didn't notice us sit down or assumed someone else had us. Pretty crappy.
(1)
Brittany F.
First timer at the Waffle House...everybody was super friendly! But I'm not going to be rushing back for the food anytime soon. The waffle was decent, but I would rather just go to iHOP or something.
(2)
Elliott E F.
I'd like to thank our server, Krisslynn whose name I hope I've spelled accurately. My wife and I were there the other night to eat dinner. She was so sweet and helpful. We had a local newspaper's coupon and though my wife's dinner would have been twenty-cents extra, she allowed it under the $6.00 price off your second meal. Krisslynn was very patient in explaining what a "basted egg" was to my wife. My wife loved it most importantly. That was her meal choice. The server/waiter's warmth, charm, knowledge of the menu and interpersonal skills make us want to come back for those alone. Oh, I want to try a basted egg, too as my wife adored them.
(4)
Matthew C.
Gotta try the biscuits n gravy, be sure to ask for the jalapeño biscuits!! They always give you plenty of gravy!! Yummy!!
(3)
Joanne B.
The best hash browns I have every had. Fun waiters and cooks. Food is very reasonable. It is a must try.
(5)
PJ B.
Excellent service .... excellent grits!!
(3)
Alex R.
IT's Late @ Night & Your Hungry. With not too many options for a Full Service Restaurant here in Mesa, besides the Local Denny's or IHOP - This Place Rocks! I'm a Regular at this Restaurant because it's a Hip & a Hop from my house. We operate a 24 Hour Business so depending upon our Service Calls, we frequent this location at different times within the week. You would expect this place to run the best in the Mornings when they have 5 - 10 people working - Well It's Just The Opposite. The Night Shift Rocks with 2 - 3 People working & they are friendly, polite and the presentation when you receive your plate is "Picture Perfect." The other Day we went there for Breakfast with the Family. We were able to sit down almost immediately but from their the experience just went down hill. I counted 6 People Working & the restaurant was busy with most of the seats filled. The Gal didn't even said hi - she said "Do You know what you want or should I give you more time." I was shocked - No introduction but just going through the motions. Ordered finally & the food was burnt, with Grille griddle specs all over our sandwiches. Our Eggs were not the way we ordered & they forgot my daughters Waffle - With All those People Working- I was expecting better Quality & Service. At the Waffle House on Country Club, you can feel the energy / connection employees have with one another by smiling, joking and making the customers feel at home - not here at McKellips The employees seemed like they hated their job with no interaction between another, no laughs, giggles, trying to make the best of it. The manager was complaining about how she was having trouble making the schedule. The Night Shift is So Different here. THE MORNING CREW NEEDS TO TAKE TRAINING LESSONS HERE - THE NIGH CREW ROCKS - THEY GET IT RIGHT & THEY MAKE THE CUSTOMER FEEL APPRECIATED. Rachel & the others are always having a blast and are always smiling upbeat, helpful & they act as if they care. Rachel remembers that I always order water & has it ready for me before I even sit down. The other night there was a Cook who was there since 9am and he was still smiling, helpful, and Courteous after 15 Hours on the Job. I was shocked when I heard him say that he had to work until 7am and had to be back for his regular shift by 2pm - That's less than 7 Hours Sleep - Is That Legal? I'm rating this a 5 because the night crew makes up for the short-comings of the morning crew. I'm shocked on the differences between Day Crew and Night Crew. I think they should Swap the Day Crew with the Night Crew - Let's See if the New Night Crew Could maintain the High Level of Service as the Rachel & her team does. Thank You Rachel & Team (Especially the Cook Who had to work 22 Hours!)
(5)
Al W.
Good comfort food, 24/7/365 is what this place has going for it. The $1 menu is a big plus, and beats the fast food chain versions of similar items that come microwaved & rubbery. The service here can be really bad, and there are a lot of flies in the dining area. I would come to this place more often if the staff were just more respectful. When I get an item off the $1 menu, even if I tip more than 20% I get treated in a way I feel is just rude. I have been getting some pretty obvious mistakes made on my orders too, like ordering a cheeseburger that comes out with no cheese on it, and then when I ask for cheese on my cheeseburger I have to explain what seems to me to be too simple to not understand to anyone who would actually care at all. I like the chili here too, especially on the $1 cheeseburger for 45 cents extra. Biscuits, & gravy are a little bland, but could be worse. They have the basket's of sauces available for good reason, a lot of times the food needs some real flavor. I bring a shaker of ghost peppers too that helps.
(3)
Dr. M.
Well, I am absolutely done with this location and I am not particularly motivated to write a negative review; however, and in a nutshell, the location's staff is mostly younger high school aged workers who are supervised by an older person whom appears not to provide sound training. Everyone is respectful; however, if this restaurant happens to get slammed, your value as a single customer rapidly gets thrown out of the window. They do not respect loyalty nor those who pay the bills during the season when things are hot and dead out here! The food is nothing to write to anyone else about and is below average with other chains in the same family of stores, both in this area, the south, and the Midwestern states that I have personally visited during my lifetime. I won't be returning to this location at all. I had given this location at least 6 to 7 chances, as it is so close to my home. Sunday, I was taken back with the uncaring attitude that I perceived was demonstrated by the hostess and manager the morning of my arrival. I may be dining alone; however, my value is reduced as a single diner and larger tables are reserved for two or more people. Sounds reasonable, correct? Well, when they are scraping by to find customers during the "off season" when many have gone back to their home bases, there is never a problem with seating at that time. I suggest that it won't inconvenience many with someone who sits alone in a space just to really relinquish this space in the next 10 minutes any way. But, when every visitor to the area returns to their lives in other states, how much business can be lost by shunning or pushing your regular income customers to the outskirts for those 5 months or so; especially, when they do not return ever again? In some ways I understand; however, it is the way with which the people in this store, have conducted such business with regulars, that is crucial to my understanding of this issue. I was treated very poorly, and shoved to the side, so to speak, because they could not manage their breakfast time patrons adequately. It is not my fault as I was there for both a meal and I was exceedingly patient, as well. So, if this is the way in which a regular, solid patron is treated when things are going well for the business (high season with all of the visitors), what then will they do during the slow/hot season when regulars like myself who sustain these businesses, do not return to eat in their establishments?
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Bike Parking : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : No Caters : No
Jeff P.
I just love the waffle house! It doesn't pretend to be anything that it isn't. Good food at a good price with fast and friendly service.
(5)Greg M.
Been going here about six times a year since 2013. The food is pretty consistent, so is the service. The menu has shrunk in the past year. You should probably look over the menu online before going over there to eat. This restaurant is open 24 hours a day, all year long. But I'm not sure if they're open on the major holidays or not. You might call on those days before driving over. The breakfast menu is actually pretty small now. My only complaint is the flies. The place always has a decent bunch of flies buzzing around inside. Aside from that I have no complaints. I prefer this restaurant over ihop, which is about a mile straight south of this restaurant.
(4)Judy W.
Well.... our visit started with a ten minute wait to be acknowledged, and it went downhill from there. I complained about being ignored. The nice manager apologized and asked us to stay as we were walking out. I wish we had left. Our food arrived quickly. The manager seemed eager to make up for being overlooked. But... I got a big, gross hair cooked into my eggs that I noticed when I was almost done. I felt like puking. I really don't understand how people rave about the waffles either. My son's was no better than an eggo waffle. I can do that at home, without the hair. I'll never go back. Nice manager... but horrible service. The employees were so busy chatting and visiting and whatever they were doing, they didn't notice us sit down or assumed someone else had us. Pretty crappy.
(1)Brittany F.
First timer at the Waffle House...everybody was super friendly! But I'm not going to be rushing back for the food anytime soon. The waffle was decent, but I would rather just go to iHOP or something.
(2)Elliott E F.
I'd like to thank our server, Krisslynn whose name I hope I've spelled accurately. My wife and I were there the other night to eat dinner. She was so sweet and helpful. We had a local newspaper's coupon and though my wife's dinner would have been twenty-cents extra, she allowed it under the $6.00 price off your second meal. Krisslynn was very patient in explaining what a "basted egg" was to my wife. My wife loved it most importantly. That was her meal choice. The server/waiter's warmth, charm, knowledge of the menu and interpersonal skills make us want to come back for those alone. Oh, I want to try a basted egg, too as my wife adored them.
(4)Matthew C.
Gotta try the biscuits n gravy, be sure to ask for the jalapeño biscuits!! They always give you plenty of gravy!! Yummy!!
(3)Joanne B.
The best hash browns I have every had. Fun waiters and cooks. Food is very reasonable. It is a must try.
(5)PJ B.
Excellent service .... excellent grits!!
(3)Alex R.
IT's Late @ Night & Your Hungry. With not too many options for a Full Service Restaurant here in Mesa, besides the Local Denny's or IHOP - This Place Rocks! I'm a Regular at this Restaurant because it's a Hip & a Hop from my house. We operate a 24 Hour Business so depending upon our Service Calls, we frequent this location at different times within the week. You would expect this place to run the best in the Mornings when they have 5 - 10 people working - Well It's Just The Opposite. The Night Shift Rocks with 2 - 3 People working & they are friendly, polite and the presentation when you receive your plate is "Picture Perfect." The other Day we went there for Breakfast with the Family. We were able to sit down almost immediately but from their the experience just went down hill. I counted 6 People Working & the restaurant was busy with most of the seats filled. The Gal didn't even said hi - she said "Do You know what you want or should I give you more time." I was shocked - No introduction but just going through the motions. Ordered finally & the food was burnt, with Grille griddle specs all over our sandwiches. Our Eggs were not the way we ordered & they forgot my daughters Waffle - With All those People Working- I was expecting better Quality & Service. At the Waffle House on Country Club, you can feel the energy / connection employees have with one another by smiling, joking and making the customers feel at home - not here at McKellips The employees seemed like they hated their job with no interaction between another, no laughs, giggles, trying to make the best of it. The manager was complaining about how she was having trouble making the schedule. The Night Shift is So Different here. THE MORNING CREW NEEDS TO TAKE TRAINING LESSONS HERE - THE NIGH CREW ROCKS - THEY GET IT RIGHT & THEY MAKE THE CUSTOMER FEEL APPRECIATED. Rachel & the others are always having a blast and are always smiling upbeat, helpful & they act as if they care. Rachel remembers that I always order water & has it ready for me before I even sit down. The other night there was a Cook who was there since 9am and he was still smiling, helpful, and Courteous after 15 Hours on the Job. I was shocked when I heard him say that he had to work until 7am and had to be back for his regular shift by 2pm - That's less than 7 Hours Sleep - Is That Legal? I'm rating this a 5 because the night crew makes up for the short-comings of the morning crew. I'm shocked on the differences between Day Crew and Night Crew. I think they should Swap the Day Crew with the Night Crew - Let's See if the New Night Crew Could maintain the High Level of Service as the Rachel & her team does. Thank You Rachel & Team (Especially the Cook Who had to work 22 Hours!)
(5)Al W.
Good comfort food, 24/7/365 is what this place has going for it. The $1 menu is a big plus, and beats the fast food chain versions of similar items that come microwaved & rubbery. The service here can be really bad, and there are a lot of flies in the dining area. I would come to this place more often if the staff were just more respectful. When I get an item off the $1 menu, even if I tip more than 20% I get treated in a way I feel is just rude. I have been getting some pretty obvious mistakes made on my orders too, like ordering a cheeseburger that comes out with no cheese on it, and then when I ask for cheese on my cheeseburger I have to explain what seems to me to be too simple to not understand to anyone who would actually care at all. I like the chili here too, especially on the $1 cheeseburger for 45 cents extra. Biscuits, & gravy are a little bland, but could be worse. They have the basket's of sauces available for good reason, a lot of times the food needs some real flavor. I bring a shaker of ghost peppers too that helps.
(3)Dr. M.
Well, I am absolutely done with this location and I am not particularly motivated to write a negative review; however, and in a nutshell, the location's staff is mostly younger high school aged workers who are supervised by an older person whom appears not to provide sound training. Everyone is respectful; however, if this restaurant happens to get slammed, your value as a single customer rapidly gets thrown out of the window. They do not respect loyalty nor those who pay the bills during the season when things are hot and dead out here! The food is nothing to write to anyone else about and is below average with other chains in the same family of stores, both in this area, the south, and the Midwestern states that I have personally visited during my lifetime. I won't be returning to this location at all. I had given this location at least 6 to 7 chances, as it is so close to my home. Sunday, I was taken back with the uncaring attitude that I perceived was demonstrated by the hostess and manager the morning of my arrival. I may be dining alone; however, my value is reduced as a single diner and larger tables are reserved for two or more people. Sounds reasonable, correct? Well, when they are scraping by to find customers during the "off season" when many have gone back to their home bases, there is never a problem with seating at that time. I suggest that it won't inconvenience many with someone who sits alone in a space just to really relinquish this space in the next 10 minutes any way. But, when every visitor to the area returns to their lives in other states, how much business can be lost by shunning or pushing your regular income customers to the outskirts for those 5 months or so; especially, when they do not return ever again? In some ways I understand; however, it is the way with which the people in this store, have conducted such business with regulars, that is crucial to my understanding of this issue. I was treated very poorly, and shoved to the side, so to speak, because they could not manage their breakfast time patrons adequately. It is not my fault as I was there for both a meal and I was exceedingly patient, as well. So, if this is the way in which a regular, solid patron is treated when things are going well for the business (high season with all of the visitors), what then will they do during the slow/hot season when regulars like myself who sustain these businesses, do not return to eat in their establishments?
(2)