Definitely recommend! Excellent customer service, and AMAZING FOOD. While our first waiter did get our order a bit wrong, the manager was quick to fix it. At first I was a little irritated but then I remembered I know how it is, I'm a server, sometimes even if you write everything down you can still get it wrong, we are all human. Thank you all for making our trip excellent and for fixing the tiny error. We still love this location all the same! Keep up the good work!
(5)
Greg N.
Two years ago to this exact day, my wife found out she had celiac's disease. I remember it clearly to this day, we had plans to go to Red Robin later that night. The news was such a blanket-sweep that no one knew how to feel or act. But to me it felt like she had lost just lost something or someone very close. Later on that night, she was completely against the idea of going out to eat because she was so upset. But after some convincing, she finally was decided to stick to our dinner plans. When we were looking at the menu she just started crying. The once enjoyable experience that she loved going out to eat with friends or family would no longer be the same. No more ordering what you want, no more relaxing, not worrying if the food you just ordered might be cross contaminated. It completely ruined the dining experience for my wife and I. Could we ever enjoy going to Red Robin ever again?? This was her favorite restaurant to go to... I'm here to tell you that Red Robin STILL is her favorite restaurant.... Why???? Because Red Robin is the only restaurant I know that truly appreciates celiac customers. Not only do they offer gluten-free buns, but they have a dedicated fryer in the kitchen Strickley for celiac customers to prevent cross-contamination. For those of you who don't have celiac's disease or know someone who does, this is huge!!! My wife gets to keep coming to her favorite restaurant and enjoy the dining experience, not having to worry whether or not the fries she is going to eat are going to make her sick for days... So Red Robin, if you are reading this, my wife and I want thank you very much!!! We will be lifelong customers.
(5)
Bill K.
Take Out at Red Robin Burgers on the Hottest day of the year and gave a try. You would think with record breaking temperature the take out order entry person would offer a glass of water or comment about how hot it is or at least hustle you for a something cold to drink, but didn't happen. There were two of us sitting at the bar so maybe she was to busy. I would expect that kind of non-service at a drive thru but not at a "high end" burger place. The food: Burger was OK, nothing extra. Fries were good. Take out Box was attractive.
(3)
Savannah M.
Great food! Burger was cooked perfectly and the fries were perfect. Second time I've had this server. He was very unorganized and obviously was struggling with the few amount of tables he had. Both times I visited he was very impersonal and seemed like he was rushing you out since he was so flustered
(3)
Denise F.
Horrible service & The garlic fries which I used to love taste like garbage. The old recipe used to have olive oil, parmesan cheese, and garlic pieces. Now they just throw some garlic powder and parsley on them. Not worth the extra $1.
(2)
Kerry L.
Whatever they can serve that's been taking out of a box, freezer, can, jar, or package is what's on the menu.
(1)
Mark O.
Been coming here for decades. New more upscale feel is better for adults. Price went up too. So many different burgers. Yummmm
(4)
Mike K.
They were very busy with the noonday crowd, but 3 waiters came over to take our orders or to let us know that we were not forgotten. I had a bacon cheese burger. Fabulous. Wife had her fave, the Bonzai burger. Food yummy, service fantastic. We left, full and happy!
(5)
Ashley B.
Sometimes we like to go to Red Robin to eat my chicken crunch salad and my family some burgers, we always take as well the dipping sauce they gave with the onions tower. And we are always disappointed, the fries arrived at the table always cold. And we try many different locations and it's always the same..
(2)
Holly D.
We have been here several times and our meals have always been good. Service is prompt and food is hot. Just to note that Micah was attentive and courteous. The amount of fries they give you to begin with is small, but it makes sense because they will give you more when you run out. It is a wise cost decision. I love the Red Royalty Club (card) and if you don't have one, get one - free is always a winner!
(5)
Greg M.
I've been to this restaurant perhaps five times before, I really like Red Robin but this was my worst visit. (10/6/14) i started going to RR in 2009 about once a month or more. We arrived about 5:30pm, the place was busy, we sat in the bar. There was a drunk guy watching football yelling loudly at the TV behind the bar, people were glaring at him. This loser had no clue. Normally, we're served in about 12 minutes, the food is very consistent. Today our food was luke warm, the fries about room temperature. I thought about asking to have my plate nuked but I never send food back, never. The wait this time was 22 minutes, which probably explains the cool food. And did I miss something, when they started serving fries in these round metallic rings did they also stop the endless fries thing? I think a very similar burger would be the Fudd's half pounder. I think next time we'll go to Fudds instead. This visit really soured me on RR. Oh yeah, their seasoning salt now has sugar added. Another brand bites the dust.
(2)
Corrie C.
We absolutely love Red Robin. If my husband had a choice on where we went he would always pick RR. We order the onion tower and burger. Always great with the bottomless fries. Employee are friendly.
(5)
Mike B.
Family dinner night on Veterans Day. Yes I enjoyed a free meal! The food was wonderful, the service was great, the kids had fun, and I hated the wait. I did not enjoy the hour wait time however, I expected delay due to Veterans Day.
(4)
Clayton J.
Red Robin is generally a good place to get a burger, fries and shake. They have excellent onion rings, which is my favorite appetizer to get. The service is usually really good and the burgers are mighty tasty. I enjoy eating here as does my family. I have never had bad service or a bad burger. For a chain restaurant they do have great burgers and an excellent selection of them. I like their protein burger and that it comes with a salad instead of fries. Tragically it doesn't come with unlimited salad. I am also a huge fan of their bacon chesseburger. Their Royal red robin is fantastic, but afterwards I felt like I was going to have a heart attack. They still have unlimited fries. It's a more upscale Fuddruckers with better burgers. I've never sat at the bar so I can't comment on that. However, everywhere else is very family friendly. I enjoy when the wait staff gets together to sing a birthday song. It always makes me think of Waiting, hopefully I never get the dreaded THUMBS DOWN at any restaurant I eat at. All in all its a sit down chain burger joint. You get what you expect, good burgers friendly wait staff, nothing AMAZING but still worth your money and time. It's also conveniently located to where I live.
(5)
Stephanie T.
We visited this Red Robin for the first time tonight. We have been to many Red Robins around the valley and usually love our experience but tonight not so much. Of course it was busy, and I get that but our hostess, Stephanie, didn't even bother to speak to us. She looked at us for a few seconds before my husband spoke up and said "this many." She didn't ask us if we had a seat preference and just walked over and pushed 2 small tables together, threw our menus on the table and walked away. Just seemed so rude! Our waitress was sweet as pie but forgetful. And forgetful is fine, but if you can't remember write it down! Erika, our waitress, brought the wrong drink for my daughter, which is fine but then no one offered her coloring papers. She had to get upset seeing all the other kids coloring first, and then we had to ask and then wait 30 minutes and asked 5 times before she finally remembered. At the back of the section, there was a balloon rack with one balloon left. I knew they gave them at the end of the meal so I told my girls to wait and they probably could make us more. The people next to us were leaving, also with 2 girls and their waiter went and made a 2nd one since there was one left on the stand. When it was our turn, there were no more and so sorry. My daughter was disappointed tonight and it made me really bummed because we don't get to go out very often. We also were never asked about our Red Robin card and of course we just wanted to leave, so we missed out on a couple burger points too!
(2)
A Is For Alexandra S.
I like this location and they've done a good job redecorating. They are usually busy at all times especially during sporting events. One thing I've noticed at this location is that when something is wrong with your order they will automatically send a manager over to see what was wrong and was it fixed. This is nice, but today the managers response was " well it wasn't her fault" I was a little taken back by this 1. I didn't ask you to come over here and 2. I never blamed the server or anyone for that matter . Customer service is important and red robin has the right idea but let's keep the responses to "I'm sorry how can I make this better?" It's not a blame game
(3)
Sarah I.
I have always been a big fan of Red Robin. I love their burgers and I love their fries. It's a real bummer that the last few times we've gone for lunch we've noticed that both the service and the food quality aren't what they once were. It's hard to put my finger on exactly what the problem is, but the burgers and sides just aren't as good (lower quality of ingredients perhaps? Less fresh maybe?) As far as the service goes our waitress really did try, but they seemed like they were understaffed, and the hostess kept seating people in her section. At any rate the service was slow and we were ignored most the time. I think this last trip to Red Robin really will be our last. Plenty of other places to get it decent burger around here.
(2)
Susan G.
For some reason, my husband and I go there for the past two years on my birthday! I love their burgers and bottomless fries! The service in that location both times have been great! The menus are kind of sticky, but that happens in just about every restaurant you go to! I will keep going there!
(4)
Dana B.
Red Robin is one of our favorite burger joints for the family. It's typically busy at this location, especially on the weekends. Our wait this visit was less than a half hour though. The chain looks like they've been busy upgrading the decor at all their locations. The new look is a little retro and is unique and fun. Our food was delivered timely and tasted great.
(4)
Greg H.
Good burgers, not too expensive. Helpful staff, reasonably quick service. My only negative comment is the noise level. Its VERY loud in there.
(4)
Holly H.
My friend and I went here for dinner tonight and I was beyond impressed. When we walked in, the place was PACKED, but as we were only a party of two, we were seated within five minutes. We were asked what we'd like to drink, and promptly received what we'd ordered. When it came time to order our food, we both got burgers: I got the mushroom swiss burger, and she got the gluten-free whiskey river burger. Once we put in our order, we waited for a good 30-40 minutes before the manager, John, came by our table. He explained that her burger was not made gluten-free, and for the inconvenience and the wait, dinner was on him. Our food arrived shortly after he came by our table, and still he comped the meal. Our waiter, Nick, was also fabulous, making sure everything was taken care of without hovering. Although the food was a solid 7 out of 10, the service is what made the experience for me. The staff that I dealt with were super polite, very friendly, and made the night great. I will definitely be returning!
(5)
James Harold M.
Their food is good, but we were there for three hours the other day. The waitress admitted that they were always under-staffed. Their fries are popular, but I opted for the bottomless broccoli, which arrived well after everyone else had their fries, and apparently you need to specifically request more, although they might have been too generous with their endless lemonade, they actually gave me a second before I drank the first a couple of times. She said they bring out more until you ask them to stop.
(3)
Dee S.
I'm A HUGE Red Robin Fan! !!! And recently I've been quite disappointed with them. We've patronized a couple different locations and continue to be disappointed with food and terrible service. However this visit was different. We were greeted by Alex our server and he made our dining experience the best! I dined with my 2 kids and I'm a service snob, I admit it! I've worked in the industry and have high expectations. Knowing that servers make so minimal they should be on there best game to earn your tip. if I received phenomenal service regardless of how much my bill is I will tip very generously.
(5)
Tierra B.
This rating is based off of two visits our family made this past week. The first visit was Friday. We got seated and weren't even greeted for 15 minutes. A waitress came by and asked if someone has taken our drink order yet, we said no and she said well I guess I will take care of you guys tonight. 5 minutes after she left another waitress came by saying she will help us, we advised that we have already been helped. The food came out good but the service this day was terrible. Every time we asked for something the waitress made us feel like it was a bother. Today was our second visit, a man named Micha was our server. He immediately greeted us and took our drink order. Our food was amazing and service was outstanding. So I guess your experience will just depend on which server you get.
(3)
Tim R.
Bad experience after not having been to a Red Robin for a couple years. Took 10nin for our server to come take drink order, another 5min to get water and a beer. Ordered two burgers, both were okay and somewhat bland. My fiance's burger was severely undercooked. She sent it back to get one done with 'some pink' as originally ordered and it came back very 'well done' with zero pink. Server was unapologetic and lethargic at best. Manger did take one burger off the tab, so at least they did that correctly. Took 15min after clearing table to get our bill. Will not be back to Red Robin for another 2 years.
(1)
Allie N.
My family and I came here the other night. Our waiter was training with another server. He took our drink order which I ordered a chocolate malt and a water. He brought everyone a water but me, so I asked if I could get a water, never brought me one. Also, I asked the server who was training the new server, not the new employee. We were brought our food, I had gotten a grilled cheese, it was disgusting. Bread was hard and very greasy. My mom got a bratwurst and asked to have it wrapped in lettuce- server said, "no problem" so out he brings the plain hot dog and lettuce pieces on a separate plate and says "they couldn't figure out how to wrap the hot dog. That was ok, but the lettuce was old and yellow. Lastly, my mom had ordered a side salad and forgot until after we had paid; we were in a rush so didn't even bother to ask.
(2)
Chasen H.
Great food but when they are busy...plan on being here for a few hours. I'm writing this review after I ordered my royal red robin an hour ago and still no food! My bottomless fries aren't here yet either!!
(2)
Phil H.
Eh, it's a chain restaurant like all the rest. Red Robin is kind of like the bastard stepchild of TGI Friday's and Applebee's. As it sits along a stretch of road here populated by almost every chain restaurant known to man it is kind of unassuming and almost invisible. Still, after dropping in here the other day for a quick dinner it is definitely worth a second look. Yeah, it has all the standard retro pictures, movie/sports posters, and goofy memorabilia hanging on the walls that is the basis of their cheeseball decor. Also has the over cheery waitstaff that you really want to strangle and just wish they would shut up and take your order. The menu has a lot of burger choices along with many other entrees and appetizers to choose from. One thing I noticed right away - Bottomless fries and root beer floats. Yes, BOTTOMLESS! OMG - that is totally evil. Must. Resist. Must. Not in a burger mood tonight as I was craving some chicken. Went with the Ensenada Chicken Platter. Two boneless chicken breasts rubbed with a chili seasoning and served with a side of salsa and two dipping sauces - salsa & creamy lime sauce. Also comes with a salad with tortilla strips in it. Honestly, this was pretty tasty. The chicken was cooked just right and the chili rub tasted good, the salad was fresh, and the sauces were decent. Not a bad spot to have a meal as far as chain restaurants go. Attentive wait staff, clean space, and decent tasting food. It's OK by me!
(3)
Kyle S.
I asked for a burger done medium, they brought out the most charred, burnt, disgusting burger I have ever had. Two stars because they didn't make me pay for it. Not going back.
(2)
Arisha F.
After a bad experience, and reaching out to the manager thanks for making it right!!
(4)
Victoria S.
My Husband, my In laws & I came for dinner. We waited an hour to get our food & when we got our food it was cold. They remade our food & manager was nice & took half off our bill which was awesome but if we go somewhere to eat we don't want to wait an hour to eat & then get cold hamburgers.....
(3)
Paul S.
We sat for 10 minutes before being acknowledged by a server. Then it took another 10 minutes to get water. Good thing we weren't thirsty. A father and son sat next to us and received their drinks before us. Once the server recognized how upset I was, he got our order in quick. First impression is a lasting impression.
(3)
Frank S.
We arrived at 11:30 with four people and were promptly greeted by Taylor who was very nice. Drinks came quick, then we ordered. I asked for a basket of fries and she said sure, no problem. We were busy talking and having a good time so it was at least 15 minutes before I thought about the fries, let alone our meal. I stopped the hostess as she walked by and asked her if RR still does free fries. She said yes, but only after someone orders. I told her we had already placed our order about 15 minutes ago and she said sorry and took off toward the kitchen. Within 20 seconds the manager stopped by with fries, apologized, and gave us silverware. He was very nice and I said it was no big deal at all. Our food arrived about five minutes later, and everything was great, except the onion rings I ordered were overcooked and kinda greasy. Our sever stopped by a few more times but she was completely rude after the fry thing. I really like Red Robin and I know this was just a one-off deal, but it was more than a little off putting on how rude she was. So she forgot our fries, our silverware, let dishes pile up on our table and she was rude about it. lol She's young and I'm sure they'll coach her. RR is still my favorite chain burger joint.
(3)
Saul G.
Overall, I like this place because they allow me to bring my dog if I sit in their outdoor seating area. Dog friendly restaurant with good eats at a good price. The one gripe I have is that the awning over the outdoor seating area is not very good. Too much sun comes in during the summer months, making it hard to stay there very long.
(3)
Michael C.
You're typical all American burger place. Aka Shenanigans. Quality burgers and great fries. The place to go when you can't decide where you want to eat.
(4)
Melissa T.
Red Robin is consistently good. This is the first time that we have been to this location, but we have been to several others and they are always good. My husband and I sit in the smoke free bar area if the place is busy and it often is very busy! I almost always get the whiskey river BBQ chicken sandwich and broccoli because it is great!
(4)
Kathy G.
I've been to this location twice this past month, it is honestly a hit or miss. First time we were sat fairly quickly by the bar and our server was awesome, corrected mistakes and went beyond. This second time we walked in, three servers were by the bar chatting away, looked over and saw us and didn't come greet us, just continued chatting away while looking around for the host, the host saw us and we finally got sat. Our server came and greeted us and took our orders, but forgot to ask how we wanted our burgers cooked. Our burgers came after watching them sit on the kitchen window getting cold, (couldn't even return them because our server didn't come and check on us and we were starving) then our sweet potato fries didn't come til after we were done with our meal and once again those were cold as well because they were sitting up on the kitchen window. Our server didn't apologize once, or ask if everything was okay and the chipotle aioli and ranch I ordered didn't come til I asked another server for it... Truly disappointed.
(2)
Kyle H.
Visited 11/23/12... This is always a great place for a hamburger. Endless steak fries. And great shakes. I have always had a good burger. Better than fast food with bar and ability to have a beer or other beverage if you desier. Good service. Quick food. Always a reliable choice for a quick burger.
(4)
Lily L.
The red royal burger is the best! Fried egg with bacon cheese burger Yes please! Service is always quick and attentive. One time we had to catch a movie, the waiter whipped out our food so quick that we were literally only spent the total of 30 mins in the restaurant. Great job! Ask for a rewards card. Every 8 burgers you buy get the 9th one for free. Also a free burger on your birthday month.
(5)
Sanford R.
Red Robin has good food at a fairly good deal. I enjoy their unique gourmet burgers and I love the concept of free refills on fries. The service is usually pretty good. I go there often because of the reasonable prices.
(4)
Charity S.
We left another Red Robin location after being treated like dirt & came over to this one. We weren't griping necessarily, just commenting to the server about our experience, and he had the GM & manager come over & talk to us. The food was great, as always, and then they took $20 off our bill just for the inconvenience that the other location had caused us. Great staff, great food, and high on our list of places to eat. We will be back!
(5)
Michael H.
RR is consistently a great place to visit. It is clean and has really great food. They don't even blink an eye when asked to customize a meal, no matter how odd. This place is good for families, as well as elderly. Alison is always a fantastic server; a ray of sunshine.
(5)
Drew R.
Service is just excellent, Daniel seated our family with care. The manager stopped by to ask if we needed anything...nice touch. We have 4 small kids under age 8. They made us feel welcome even though other places make us feel like we are intruding. Oh, and the food is excellent!
(5)
Angela L.
I've been here 3 times and ordered 3 different things, and each visit has progressively gotten worse. Visit 1: Clam Chowder Soup - pretty good actually Visit 2: Mushroom Burger with Endless Fries - eh, pretty good, but I've definitely had better and it's pricey. Visit 3: Salmon Burger ($10.81) - I can make a better salmon burger than this. It consisted of whole wheat bun (not grilled, just soft), grilled salmon (that was dry), lettuce, and tomato, with Side Salad (super small salad but the honey mustard dressing was one of the best I've had). I would've given Red Robin 2 stars, but I felt that there was a lot of salmon in my burger, which is rare in salmon sandwich/burgers.
(3)
DJ B.
Great food, terrific service, reasonable prices. I definitely recommend.
(5)
Cheyenne R.
This is a place for families! They accommodate large groups easily and have a great family oriented atmosphere. Their servers are always on top of their game and very friendly.
(4)
Kristy C.
This is my husband's current favorite restaurant. I enjoy it too, although burgers aren't my favorite thing. They've got a variety of gourmet burgers to choose from. Their burgers come with bottomless fries, which is a nice touch. Their appetizers are really good too. We usually get full after only a few bites of the burger because of the appetizers and bring the rest home to eat for lunch the next day. Great food for a small price!
(5)
Patrick s.
Great customer service! We have had awesome servers every time we have gone & pretty darn good food too.
(5)
Rob W.
Red Robin, YUM! The burgers are pretty good, the BLTA is great when you hold the A (not an avocado fan). Chesse sticks are pretty tasty and the endless rootbeer float is wonderful! Wait, what?? ENDLESS ROOTBEER FLOAT?? Heaven! Unbutton that top button on your pants and get yer food on!
(4)
Ricky C.
Well I have been here many times in the past so I know what to expect even before walking through the door. There is the Welcome to Red Robin greeting, followed by the question as to how many are in your party? That is where the similarities end with this half burger chain and half sports bar and most chain restaurants. Yes there are other chain restaurants with locations scattered in and around the valley that all promise the same hand crafted burger masterpiece, but how many of them offer that delicious burger combined with bottomless fries? They may all offer similar products but ask anyone with any experience with chain style eateries and they will tell you there are always those small yet noticeable differences. This location is near to the mall which means it is usally populated by middle aged couples, 30 somethings who like a few cocktails with their meal ( watch out for them on the road) , and teens who want to hang with friends and share some really tasty burgers. Their claim to fame is their large selection of burgers, chicken sandwiches, salads, and drinks. I normally order the mushroom swiss, or a bacon blue cheese burger. With each juicy bite I can feel my stomach growing and my waist line expanding LOL. Seriously if you want those little dried out frozen patties found at your local drive through then this is not the place for you. Honestly as with BBQ it is important to understand that if you are going to do something make sure you do it right!!! Don't take shortcuts, make sure you use the best ingredients you can afford, and most of all do not call something that it is not!! It is like saying you want a Philly Cheese steak sandwich and then cooking a package of steakums and placing it on two slices of white bread. Seriously with about 13 of what they call their signature burgers, 7 kinds of bread, 7 kinds of cheese, and a toppings list that would make old Mcdonald which they came from his farm this is the place to indulge all your grilled beef fantasies. Just make sure you learn from my experience and wear your large eating pants. Trust me you will need them. Case closed
(4)
Jennifer O.
I went here tonight for dinner with a couple of friends and I must say... it was pretty meh. I don't really understand how this chain got as big as it is because it is overpriced and not very good. Plus the 'kitsch' is kind of annoying, right down to all of fake enthusiasm and the names of menu items. I got the potato soup and salad combo (which costs 9$) and the salad was pretty terrible. It looked like they opened a bag of rabbit salad and dumped it on a plate with some cheese on it. The lettuce tasted like it had not been washed. The soup was mediocre, not bad, but not as good as potato soups I have had at other chain restaurants. Oh...and there was a bug on our table. You heard me. A bug. I don't know what it was....but it was a medium sized bug and was kind of gross and unappetizing. I'm not trying to say the place is dirty, because I'm sure every restaurant has had a bug come in...hard to avoid....but I think the place should be maintained enough to keep them off of the tables at least. Anyway, I feel that my money and calories are best spent elsewhere, sorry RR.
(2)
Matt S.
Great service. This is one of the best experiences I have ever had at a Red Robin. We were in the mood for burgers and something the kids could eat that was close to where we were at when we were out and about. I have not had anything else on the menu but this is a great place for burgers. Check out the pics if you want to see for yourself.
(5)
Erin A.
#1 Zagat rated burger? There's no way! I had the Red Robin Gormet Cheeseburger and thought it was A-OK. I ate 1/2 of the bun and mainly the meat portion since I didn't want to waste the burger. Still can't believe it was $9.78... The burger is pretty average and I don't find anything special about it. Fries are individually bigger, but that does not mean they are tastier. The only thing that is good about the place is their honey mustard sauce. Definitely a place I'd pass on.
(3)
Violeta H.
we decided to sit at the bar in hopes that a booth would open up in the bar. a booth opened up and we grabbed it! i was so pleased it did because the bartender was totally ignoring us because he was busy talking with a couple about nothing and he didn't even offer us menus. once we moved to the the booth, all was fine and the server was nice enough. she refilled out water and took our order quickly. we both ordered the california chicken sandwich and it comes with those delicious fries red robins are known for. the food was tasty but don't think i would return to this location because it is not close to me. overall it's an A-OK place for a quick bite.
(3)
Jodi K.
This res robin rocks. Selena is our waitress, and is awesome!
(5)
John E.
If you like ear-splitting noise from screaming kids and weak drinks, Red Robin is for you.
(1)
Michael J.
Campfire sauce is great with the fries. Monster style also great. Wrap Burger in lettuce to save calories.
(5)
Y M.
nah. over rated and over priced
(1)
Susie M.
My family of five & I frequent Red Robin at least twice a month. We had been in Flagstaff for a few days & saw their new commercial for their new items. The don't have any locations in Flagstaff so when we returned home we went to the Superstition Springs location for dinner. It was a Tuesday night after 7:30 PM so we figured we would have pretty good service. The Manager seated us quickly. Our waiter came & didn't introduce himself. I hate that. Luckily the manager told us his name. "J" took our drink order. When he came back we had some questions. We were wondering if the $4.79 salad price was discounted with an entree item? "J" informed us that we could order a salad as a side & it would be smaller or the bottomless fries would come with our burgers as a side. Everyone ordered their usual. I decided to try the new "Mt. Olympus Burger" with the garlic mayo on the side. "J" seemed to only have two other tables he was tending to. "J" forgot my son's pickles on the side, we had to remind him a couple of times for extra napkins and we had to "flag him down" a few times to fill our iced teas (my husband had a cold). My husband noticed that they had started to rescue the miners in Chile on one of the t.v.s near the other side of the restaurant. We were the only people on our side of the place, I asked "J" if he could turn the channel so that we could see the news. "J" seemed confused but went to ask the bartender. "J" said that the bartender told him that it wasn't the news but they had just cut in to the soccer game. (They were both wrong) We had been straining to watch it the entire time we had been there and it was on half screen since it was LIVE HISTORICAL BREAKING NEWS. My children had wanted to watch the rescue as well because we had been explaining it to them. My young son asked why we didn't get to watch what we had asked for? My husbad told him that the waiter was confussed way back when he started taking our order & we would have to wait until we got home to see it. I had tried to flag down the manager but he was BUSY. We noticed how the bartender & the manager stood watching the channel we wanted on the 3 t.v.s by the front/bar. We finally had a visit from the waiter for more tea & ordered more chocolate milk for our children. He offered us some dessert and realized that he hadn't yet offered us some more steak fries. So we accepted the offer for more fries. The waiter FAILED to mention that everyone's refills were free except my oldest son's. Two chocolate milks for him were almost $6!! (I am pretty sure I could get a gallon @ Walmart for less than that). When I noticed that on the bill I ordered a cup for him and one for me for the rest of my iced tea. "J" came back and said that they had to put in a fresh order of fries for us. Perhaps he was wishing we wish decline the order. We had ordered a box for my daughter's leftovers when we ordered the cups. The box came and no cups. We reminded "J" again. By the time the fries showed up everyone was done "nursing their hamburgers" and my son was falling asleep. We finally got our cups so we packed up our cold burger and our new fries and headed home. Food was good but service was sadly lacking. Perhaps we will make the extra drive to the Tempe location next time. :-(
(4)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :6632 0E Superstition Springs Blvd
Mesa, AZ, 85206
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Very Loud Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Brianna L.
Definitely recommend! Excellent customer service, and AMAZING FOOD. While our first waiter did get our order a bit wrong, the manager was quick to fix it. At first I was a little irritated but then I remembered I know how it is, I'm a server, sometimes even if you write everything down you can still get it wrong, we are all human. Thank you all for making our trip excellent and for fixing the tiny error. We still love this location all the same! Keep up the good work!
(5)Greg N.
Two years ago to this exact day, my wife found out she had celiac's disease. I remember it clearly to this day, we had plans to go to Red Robin later that night. The news was such a blanket-sweep that no one knew how to feel or act. But to me it felt like she had lost just lost something or someone very close. Later on that night, she was completely against the idea of going out to eat because she was so upset. But after some convincing, she finally was decided to stick to our dinner plans. When we were looking at the menu she just started crying. The once enjoyable experience that she loved going out to eat with friends or family would no longer be the same. No more ordering what you want, no more relaxing, not worrying if the food you just ordered might be cross contaminated. It completely ruined the dining experience for my wife and I. Could we ever enjoy going to Red Robin ever again?? This was her favorite restaurant to go to... I'm here to tell you that Red Robin STILL is her favorite restaurant.... Why???? Because Red Robin is the only restaurant I know that truly appreciates celiac customers. Not only do they offer gluten-free buns, but they have a dedicated fryer in the kitchen Strickley for celiac customers to prevent cross-contamination. For those of you who don't have celiac's disease or know someone who does, this is huge!!! My wife gets to keep coming to her favorite restaurant and enjoy the dining experience, not having to worry whether or not the fries she is going to eat are going to make her sick for days... So Red Robin, if you are reading this, my wife and I want thank you very much!!! We will be lifelong customers.
(5)Bill K.
Take Out at Red Robin Burgers on the Hottest day of the year and gave a try. You would think with record breaking temperature the take out order entry person would offer a glass of water or comment about how hot it is or at least hustle you for a something cold to drink, but didn't happen. There were two of us sitting at the bar so maybe she was to busy. I would expect that kind of non-service at a drive thru but not at a "high end" burger place. The food: Burger was OK, nothing extra. Fries were good. Take out Box was attractive.
(3)Savannah M.
Great food! Burger was cooked perfectly and the fries were perfect. Second time I've had this server. He was very unorganized and obviously was struggling with the few amount of tables he had. Both times I visited he was very impersonal and seemed like he was rushing you out since he was so flustered
(3)Denise F.
Horrible service & The garlic fries which I used to love taste like garbage. The old recipe used to have olive oil, parmesan cheese, and garlic pieces. Now they just throw some garlic powder and parsley on them. Not worth the extra $1.
(2)Kerry L.
Whatever they can serve that's been taking out of a box, freezer, can, jar, or package is what's on the menu.
(1)Mark O.
Been coming here for decades. New more upscale feel is better for adults. Price went up too. So many different burgers. Yummmm
(4)Mike K.
They were very busy with the noonday crowd, but 3 waiters came over to take our orders or to let us know that we were not forgotten. I had a bacon cheese burger. Fabulous. Wife had her fave, the Bonzai burger. Food yummy, service fantastic. We left, full and happy!
(5)Ashley B.
Sometimes we like to go to Red Robin to eat my chicken crunch salad and my family some burgers, we always take as well the dipping sauce they gave with the onions tower. And we are always disappointed, the fries arrived at the table always cold. And we try many different locations and it's always the same..
(2)Holly D.
We have been here several times and our meals have always been good. Service is prompt and food is hot. Just to note that Micah was attentive and courteous. The amount of fries they give you to begin with is small, but it makes sense because they will give you more when you run out. It is a wise cost decision. I love the Red Royalty Club (card) and if you don't have one, get one - free is always a winner!
(5)Greg M.
I've been to this restaurant perhaps five times before, I really like Red Robin but this was my worst visit. (10/6/14) i started going to RR in 2009 about once a month or more. We arrived about 5:30pm, the place was busy, we sat in the bar. There was a drunk guy watching football yelling loudly at the TV behind the bar, people were glaring at him. This loser had no clue. Normally, we're served in about 12 minutes, the food is very consistent. Today our food was luke warm, the fries about room temperature. I thought about asking to have my plate nuked but I never send food back, never. The wait this time was 22 minutes, which probably explains the cool food. And did I miss something, when they started serving fries in these round metallic rings did they also stop the endless fries thing? I think a very similar burger would be the Fudd's half pounder. I think next time we'll go to Fudds instead. This visit really soured me on RR. Oh yeah, their seasoning salt now has sugar added. Another brand bites the dust.
(2)Corrie C.
We absolutely love Red Robin. If my husband had a choice on where we went he would always pick RR. We order the onion tower and burger. Always great with the bottomless fries. Employee are friendly.
(5)Mike B.
Family dinner night on Veterans Day. Yes I enjoyed a free meal! The food was wonderful, the service was great, the kids had fun, and I hated the wait. I did not enjoy the hour wait time however, I expected delay due to Veterans Day.
(4)Clayton J.
Red Robin is generally a good place to get a burger, fries and shake. They have excellent onion rings, which is my favorite appetizer to get. The service is usually really good and the burgers are mighty tasty. I enjoy eating here as does my family. I have never had bad service or a bad burger. For a chain restaurant they do have great burgers and an excellent selection of them. I like their protein burger and that it comes with a salad instead of fries. Tragically it doesn't come with unlimited salad. I am also a huge fan of their bacon chesseburger. Their Royal red robin is fantastic, but afterwards I felt like I was going to have a heart attack. They still have unlimited fries. It's a more upscale Fuddruckers with better burgers. I've never sat at the bar so I can't comment on that. However, everywhere else is very family friendly. I enjoy when the wait staff gets together to sing a birthday song. It always makes me think of Waiting, hopefully I never get the dreaded THUMBS DOWN at any restaurant I eat at. All in all its a sit down chain burger joint. You get what you expect, good burgers friendly wait staff, nothing AMAZING but still worth your money and time. It's also conveniently located to where I live.
(5)Stephanie T.
We visited this Red Robin for the first time tonight. We have been to many Red Robins around the valley and usually love our experience but tonight not so much. Of course it was busy, and I get that but our hostess, Stephanie, didn't even bother to speak to us. She looked at us for a few seconds before my husband spoke up and said "this many." She didn't ask us if we had a seat preference and just walked over and pushed 2 small tables together, threw our menus on the table and walked away. Just seemed so rude! Our waitress was sweet as pie but forgetful. And forgetful is fine, but if you can't remember write it down! Erika, our waitress, brought the wrong drink for my daughter, which is fine but then no one offered her coloring papers. She had to get upset seeing all the other kids coloring first, and then we had to ask and then wait 30 minutes and asked 5 times before she finally remembered. At the back of the section, there was a balloon rack with one balloon left. I knew they gave them at the end of the meal so I told my girls to wait and they probably could make us more. The people next to us were leaving, also with 2 girls and their waiter went and made a 2nd one since there was one left on the stand. When it was our turn, there were no more and so sorry. My daughter was disappointed tonight and it made me really bummed because we don't get to go out very often. We also were never asked about our Red Robin card and of course we just wanted to leave, so we missed out on a couple burger points too!
(2)A Is For Alexandra S.
I like this location and they've done a good job redecorating. They are usually busy at all times especially during sporting events. One thing I've noticed at this location is that when something is wrong with your order they will automatically send a manager over to see what was wrong and was it fixed. This is nice, but today the managers response was " well it wasn't her fault" I was a little taken back by this 1. I didn't ask you to come over here and 2. I never blamed the server or anyone for that matter . Customer service is important and red robin has the right idea but let's keep the responses to "I'm sorry how can I make this better?" It's not a blame game
(3)Sarah I.
I have always been a big fan of Red Robin. I love their burgers and I love their fries. It's a real bummer that the last few times we've gone for lunch we've noticed that both the service and the food quality aren't what they once were. It's hard to put my finger on exactly what the problem is, but the burgers and sides just aren't as good (lower quality of ingredients perhaps? Less fresh maybe?) As far as the service goes our waitress really did try, but they seemed like they were understaffed, and the hostess kept seating people in her section. At any rate the service was slow and we were ignored most the time. I think this last trip to Red Robin really will be our last. Plenty of other places to get it decent burger around here.
(2)Susan G.
For some reason, my husband and I go there for the past two years on my birthday! I love their burgers and bottomless fries! The service in that location both times have been great! The menus are kind of sticky, but that happens in just about every restaurant you go to! I will keep going there!
(4)Dana B.
Red Robin is one of our favorite burger joints for the family. It's typically busy at this location, especially on the weekends. Our wait this visit was less than a half hour though. The chain looks like they've been busy upgrading the decor at all their locations. The new look is a little retro and is unique and fun. Our food was delivered timely and tasted great.
(4)Greg H.
Good burgers, not too expensive. Helpful staff, reasonably quick service. My only negative comment is the noise level. Its VERY loud in there.
(4)Holly H.
My friend and I went here for dinner tonight and I was beyond impressed. When we walked in, the place was PACKED, but as we were only a party of two, we were seated within five minutes. We were asked what we'd like to drink, and promptly received what we'd ordered. When it came time to order our food, we both got burgers: I got the mushroom swiss burger, and she got the gluten-free whiskey river burger. Once we put in our order, we waited for a good 30-40 minutes before the manager, John, came by our table. He explained that her burger was not made gluten-free, and for the inconvenience and the wait, dinner was on him. Our food arrived shortly after he came by our table, and still he comped the meal. Our waiter, Nick, was also fabulous, making sure everything was taken care of without hovering. Although the food was a solid 7 out of 10, the service is what made the experience for me. The staff that I dealt with were super polite, very friendly, and made the night great. I will definitely be returning!
(5)James Harold M.
Their food is good, but we were there for three hours the other day. The waitress admitted that they were always under-staffed. Their fries are popular, but I opted for the bottomless broccoli, which arrived well after everyone else had their fries, and apparently you need to specifically request more, although they might have been too generous with their endless lemonade, they actually gave me a second before I drank the first a couple of times. She said they bring out more until you ask them to stop.
(3)Dee S.
I'm A HUGE Red Robin Fan! !!! And recently I've been quite disappointed with them. We've patronized a couple different locations and continue to be disappointed with food and terrible service. However this visit was different. We were greeted by Alex our server and he made our dining experience the best! I dined with my 2 kids and I'm a service snob, I admit it! I've worked in the industry and have high expectations. Knowing that servers make so minimal they should be on there best game to earn your tip. if I received phenomenal service regardless of how much my bill is I will tip very generously.
(5)Tierra B.
This rating is based off of two visits our family made this past week. The first visit was Friday. We got seated and weren't even greeted for 15 minutes. A waitress came by and asked if someone has taken our drink order yet, we said no and she said well I guess I will take care of you guys tonight. 5 minutes after she left another waitress came by saying she will help us, we advised that we have already been helped. The food came out good but the service this day was terrible. Every time we asked for something the waitress made us feel like it was a bother. Today was our second visit, a man named Micha was our server. He immediately greeted us and took our drink order. Our food was amazing and service was outstanding. So I guess your experience will just depend on which server you get.
(3)Tim R.
Bad experience after not having been to a Red Robin for a couple years. Took 10nin for our server to come take drink order, another 5min to get water and a beer. Ordered two burgers, both were okay and somewhat bland. My fiance's burger was severely undercooked. She sent it back to get one done with 'some pink' as originally ordered and it came back very 'well done' with zero pink. Server was unapologetic and lethargic at best. Manger did take one burger off the tab, so at least they did that correctly. Took 15min after clearing table to get our bill. Will not be back to Red Robin for another 2 years.
(1)Allie N.
My family and I came here the other night. Our waiter was training with another server. He took our drink order which I ordered a chocolate malt and a water. He brought everyone a water but me, so I asked if I could get a water, never brought me one. Also, I asked the server who was training the new server, not the new employee. We were brought our food, I had gotten a grilled cheese, it was disgusting. Bread was hard and very greasy. My mom got a bratwurst and asked to have it wrapped in lettuce- server said, "no problem" so out he brings the plain hot dog and lettuce pieces on a separate plate and says "they couldn't figure out how to wrap the hot dog. That was ok, but the lettuce was old and yellow. Lastly, my mom had ordered a side salad and forgot until after we had paid; we were in a rush so didn't even bother to ask.
(2)Chasen H.
Great food but when they are busy...plan on being here for a few hours. I'm writing this review after I ordered my royal red robin an hour ago and still no food! My bottomless fries aren't here yet either!!
(2)Phil H.
Eh, it's a chain restaurant like all the rest. Red Robin is kind of like the bastard stepchild of TGI Friday's and Applebee's. As it sits along a stretch of road here populated by almost every chain restaurant known to man it is kind of unassuming and almost invisible. Still, after dropping in here the other day for a quick dinner it is definitely worth a second look. Yeah, it has all the standard retro pictures, movie/sports posters, and goofy memorabilia hanging on the walls that is the basis of their cheeseball decor. Also has the over cheery waitstaff that you really want to strangle and just wish they would shut up and take your order. The menu has a lot of burger choices along with many other entrees and appetizers to choose from. One thing I noticed right away - Bottomless fries and root beer floats. Yes, BOTTOMLESS! OMG - that is totally evil. Must. Resist. Must. Not in a burger mood tonight as I was craving some chicken. Went with the Ensenada Chicken Platter. Two boneless chicken breasts rubbed with a chili seasoning and served with a side of salsa and two dipping sauces - salsa & creamy lime sauce. Also comes with a salad with tortilla strips in it. Honestly, this was pretty tasty. The chicken was cooked just right and the chili rub tasted good, the salad was fresh, and the sauces were decent. Not a bad spot to have a meal as far as chain restaurants go. Attentive wait staff, clean space, and decent tasting food. It's OK by me!
(3)Kyle S.
I asked for a burger done medium, they brought out the most charred, burnt, disgusting burger I have ever had. Two stars because they didn't make me pay for it. Not going back.
(2)Arisha F.
After a bad experience, and reaching out to the manager thanks for making it right!!
(4)Victoria S.
My Husband, my In laws & I came for dinner. We waited an hour to get our food & when we got our food it was cold. They remade our food & manager was nice & took half off our bill which was awesome but if we go somewhere to eat we don't want to wait an hour to eat & then get cold hamburgers.....
(3)Paul S.
We sat for 10 minutes before being acknowledged by a server. Then it took another 10 minutes to get water. Good thing we weren't thirsty. A father and son sat next to us and received their drinks before us. Once the server recognized how upset I was, he got our order in quick. First impression is a lasting impression.
(3)Frank S.
We arrived at 11:30 with four people and were promptly greeted by Taylor who was very nice. Drinks came quick, then we ordered. I asked for a basket of fries and she said sure, no problem. We were busy talking and having a good time so it was at least 15 minutes before I thought about the fries, let alone our meal. I stopped the hostess as she walked by and asked her if RR still does free fries. She said yes, but only after someone orders. I told her we had already placed our order about 15 minutes ago and she said sorry and took off toward the kitchen. Within 20 seconds the manager stopped by with fries, apologized, and gave us silverware. He was very nice and I said it was no big deal at all. Our food arrived about five minutes later, and everything was great, except the onion rings I ordered were overcooked and kinda greasy. Our sever stopped by a few more times but she was completely rude after the fry thing. I really like Red Robin and I know this was just a one-off deal, but it was more than a little off putting on how rude she was. So she forgot our fries, our silverware, let dishes pile up on our table and she was rude about it. lol She's young and I'm sure they'll coach her. RR is still my favorite chain burger joint.
(3)Saul G.
Overall, I like this place because they allow me to bring my dog if I sit in their outdoor seating area. Dog friendly restaurant with good eats at a good price. The one gripe I have is that the awning over the outdoor seating area is not very good. Too much sun comes in during the summer months, making it hard to stay there very long.
(3)Michael C.
You're typical all American burger place. Aka Shenanigans. Quality burgers and great fries. The place to go when you can't decide where you want to eat.
(4)Melissa T.
Red Robin is consistently good. This is the first time that we have been to this location, but we have been to several others and they are always good. My husband and I sit in the smoke free bar area if the place is busy and it often is very busy! I almost always get the whiskey river BBQ chicken sandwich and broccoli because it is great!
(4)Kathy G.
I've been to this location twice this past month, it is honestly a hit or miss. First time we were sat fairly quickly by the bar and our server was awesome, corrected mistakes and went beyond. This second time we walked in, three servers were by the bar chatting away, looked over and saw us and didn't come greet us, just continued chatting away while looking around for the host, the host saw us and we finally got sat. Our server came and greeted us and took our orders, but forgot to ask how we wanted our burgers cooked. Our burgers came after watching them sit on the kitchen window getting cold, (couldn't even return them because our server didn't come and check on us and we were starving) then our sweet potato fries didn't come til after we were done with our meal and once again those were cold as well because they were sitting up on the kitchen window. Our server didn't apologize once, or ask if everything was okay and the chipotle aioli and ranch I ordered didn't come til I asked another server for it... Truly disappointed.
(2)Kyle H.
Visited 11/23/12... This is always a great place for a hamburger. Endless steak fries. And great shakes. I have always had a good burger. Better than fast food with bar and ability to have a beer or other beverage if you desier. Good service. Quick food. Always a reliable choice for a quick burger.
(4)Lily L.
The red royal burger is the best! Fried egg with bacon cheese burger Yes please! Service is always quick and attentive. One time we had to catch a movie, the waiter whipped out our food so quick that we were literally only spent the total of 30 mins in the restaurant. Great job! Ask for a rewards card. Every 8 burgers you buy get the 9th one for free. Also a free burger on your birthday month.
(5)Sanford R.
Red Robin has good food at a fairly good deal. I enjoy their unique gourmet burgers and I love the concept of free refills on fries. The service is usually pretty good. I go there often because of the reasonable prices.
(4)Charity S.
We left another Red Robin location after being treated like dirt & came over to this one. We weren't griping necessarily, just commenting to the server about our experience, and he had the GM & manager come over & talk to us. The food was great, as always, and then they took $20 off our bill just for the inconvenience that the other location had caused us. Great staff, great food, and high on our list of places to eat. We will be back!
(5)Michael H.
RR is consistently a great place to visit. It is clean and has really great food. They don't even blink an eye when asked to customize a meal, no matter how odd. This place is good for families, as well as elderly. Alison is always a fantastic server; a ray of sunshine.
(5)Drew R.
Service is just excellent, Daniel seated our family with care. The manager stopped by to ask if we needed anything...nice touch. We have 4 small kids under age 8. They made us feel welcome even though other places make us feel like we are intruding. Oh, and the food is excellent!
(5)Angela L.
I've been here 3 times and ordered 3 different things, and each visit has progressively gotten worse. Visit 1: Clam Chowder Soup - pretty good actually Visit 2: Mushroom Burger with Endless Fries - eh, pretty good, but I've definitely had better and it's pricey. Visit 3: Salmon Burger ($10.81) - I can make a better salmon burger than this. It consisted of whole wheat bun (not grilled, just soft), grilled salmon (that was dry), lettuce, and tomato, with Side Salad (super small salad but the honey mustard dressing was one of the best I've had). I would've given Red Robin 2 stars, but I felt that there was a lot of salmon in my burger, which is rare in salmon sandwich/burgers.
(3)DJ B.
Great food, terrific service, reasonable prices. I definitely recommend.
(5)Cheyenne R.
This is a place for families! They accommodate large groups easily and have a great family oriented atmosphere. Their servers are always on top of their game and very friendly.
(4)Kristy C.
This is my husband's current favorite restaurant. I enjoy it too, although burgers aren't my favorite thing. They've got a variety of gourmet burgers to choose from. Their burgers come with bottomless fries, which is a nice touch. Their appetizers are really good too. We usually get full after only a few bites of the burger because of the appetizers and bring the rest home to eat for lunch the next day. Great food for a small price!
(5)Patrick s.
Great customer service! We have had awesome servers every time we have gone & pretty darn good food too.
(5)Rob W.
Red Robin, YUM! The burgers are pretty good, the BLTA is great when you hold the A (not an avocado fan). Chesse sticks are pretty tasty and the endless rootbeer float is wonderful! Wait, what?? ENDLESS ROOTBEER FLOAT?? Heaven! Unbutton that top button on your pants and get yer food on!
(4)Ricky C.
Well I have been here many times in the past so I know what to expect even before walking through the door. There is the Welcome to Red Robin greeting, followed by the question as to how many are in your party? That is where the similarities end with this half burger chain and half sports bar and most chain restaurants. Yes there are other chain restaurants with locations scattered in and around the valley that all promise the same hand crafted burger masterpiece, but how many of them offer that delicious burger combined with bottomless fries? They may all offer similar products but ask anyone with any experience with chain style eateries and they will tell you there are always those small yet noticeable differences. This location is near to the mall which means it is usally populated by middle aged couples, 30 somethings who like a few cocktails with their meal ( watch out for them on the road) , and teens who want to hang with friends and share some really tasty burgers. Their claim to fame is their large selection of burgers, chicken sandwiches, salads, and drinks. I normally order the mushroom swiss, or a bacon blue cheese burger. With each juicy bite I can feel my stomach growing and my waist line expanding LOL. Seriously if you want those little dried out frozen patties found at your local drive through then this is not the place for you. Honestly as with BBQ it is important to understand that if you are going to do something make sure you do it right!!! Don't take shortcuts, make sure you use the best ingredients you can afford, and most of all do not call something that it is not!! It is like saying you want a Philly Cheese steak sandwich and then cooking a package of steakums and placing it on two slices of white bread. Seriously with about 13 of what they call their signature burgers, 7 kinds of bread, 7 kinds of cheese, and a toppings list that would make old Mcdonald which they came from his farm this is the place to indulge all your grilled beef fantasies. Just make sure you learn from my experience and wear your large eating pants. Trust me you will need them. Case closed
(4)Jennifer O.
I went here tonight for dinner with a couple of friends and I must say... it was pretty meh. I don't really understand how this chain got as big as it is because it is overpriced and not very good. Plus the 'kitsch' is kind of annoying, right down to all of fake enthusiasm and the names of menu items. I got the potato soup and salad combo (which costs 9$) and the salad was pretty terrible. It looked like they opened a bag of rabbit salad and dumped it on a plate with some cheese on it. The lettuce tasted like it had not been washed. The soup was mediocre, not bad, but not as good as potato soups I have had at other chain restaurants. Oh...and there was a bug on our table. You heard me. A bug. I don't know what it was....but it was a medium sized bug and was kind of gross and unappetizing. I'm not trying to say the place is dirty, because I'm sure every restaurant has had a bug come in...hard to avoid....but I think the place should be maintained enough to keep them off of the tables at least. Anyway, I feel that my money and calories are best spent elsewhere, sorry RR.
(2)Matt S.
Great service. This is one of the best experiences I have ever had at a Red Robin. We were in the mood for burgers and something the kids could eat that was close to where we were at when we were out and about. I have not had anything else on the menu but this is a great place for burgers. Check out the pics if you want to see for yourself.
(5)Erin A.
#1 Zagat rated burger? There's no way! I had the Red Robin Gormet Cheeseburger and thought it was A-OK. I ate 1/2 of the bun and mainly the meat portion since I didn't want to waste the burger. Still can't believe it was $9.78... The burger is pretty average and I don't find anything special about it. Fries are individually bigger, but that does not mean they are tastier. The only thing that is good about the place is their honey mustard sauce. Definitely a place I'd pass on.
(3)Violeta H.
we decided to sit at the bar in hopes that a booth would open up in the bar. a booth opened up and we grabbed it! i was so pleased it did because the bartender was totally ignoring us because he was busy talking with a couple about nothing and he didn't even offer us menus. once we moved to the the booth, all was fine and the server was nice enough. she refilled out water and took our order quickly. we both ordered the california chicken sandwich and it comes with those delicious fries red robins are known for. the food was tasty but don't think i would return to this location because it is not close to me. overall it's an A-OK place for a quick bite.
(3)Jodi K.
This res robin rocks. Selena is our waitress, and is awesome!
(5)John E.
If you like ear-splitting noise from screaming kids and weak drinks, Red Robin is for you.
(1)Michael J.
Campfire sauce is great with the fries. Monster style also great. Wrap Burger in lettuce to save calories.
(5)Y M.
nah. over rated and over priced
(1)Susie M.
My family of five & I frequent Red Robin at least twice a month. We had been in Flagstaff for a few days & saw their new commercial for their new items. The don't have any locations in Flagstaff so when we returned home we went to the Superstition Springs location for dinner. It was a Tuesday night after 7:30 PM so we figured we would have pretty good service. The Manager seated us quickly. Our waiter came & didn't introduce himself. I hate that. Luckily the manager told us his name. "J" took our drink order. When he came back we had some questions. We were wondering if the $4.79 salad price was discounted with an entree item? "J" informed us that we could order a salad as a side & it would be smaller or the bottomless fries would come with our burgers as a side. Everyone ordered their usual. I decided to try the new "Mt. Olympus Burger" with the garlic mayo on the side. "J" seemed to only have two other tables he was tending to. "J" forgot my son's pickles on the side, we had to remind him a couple of times for extra napkins and we had to "flag him down" a few times to fill our iced teas (my husband had a cold). My husband noticed that they had started to rescue the miners in Chile on one of the t.v.s near the other side of the restaurant. We were the only people on our side of the place, I asked "J" if he could turn the channel so that we could see the news. "J" seemed confused but went to ask the bartender. "J" said that the bartender told him that it wasn't the news but they had just cut in to the soccer game. (They were both wrong) We had been straining to watch it the entire time we had been there and it was on half screen since it was LIVE HISTORICAL BREAKING NEWS. My children had wanted to watch the rescue as well because we had been explaining it to them. My young son asked why we didn't get to watch what we had asked for? My husbad told him that the waiter was confussed way back when he started taking our order & we would have to wait until we got home to see it. I had tried to flag down the manager but he was BUSY. We noticed how the bartender & the manager stood watching the channel we wanted on the 3 t.v.s by the front/bar. We finally had a visit from the waiter for more tea & ordered more chocolate milk for our children. He offered us some dessert and realized that he hadn't yet offered us some more steak fries. So we accepted the offer for more fries. The waiter FAILED to mention that everyone's refills were free except my oldest son's. Two chocolate milks for him were almost $6!! (I am pretty sure I could get a gallon @ Walmart for less than that). When I noticed that on the bill I ordered a cup for him and one for me for the rest of my iced tea. "J" came back and said that they had to put in a fresh order of fries for us. Perhaps he was wishing we wish decline the order. We had ordered a box for my daughter's leftovers when we ordered the cups. The box came and no cups. We reminded "J" again. By the time the fries showed up everyone was done "nursing their hamburgers" and my son was falling asleep. We finally got our cups so we packed up our cold burger and our new fries and headed home. Food was good but service was sadly lacking. Perhaps we will make the extra drive to the Tempe location next time. :-(
(4)