It was yummy! Had the ribeye, gratin potatoes, apple cider ribs, sweet potato and the brownie desert. Loved it! Ask for Stephanie's section if you have kids. She was great with our 5yo son. (And with us too). Thanks Stephanie!
(5)
Michael B.
Hands down the most accommodating restaurant! Went there with much older family members, waiter and manager were outstanding!!! Aside from that, the meals were AMAZING!!!
(5)
Dave O.
Was happy with our experience... The good... Flat iron steak was great. Mac n cheese was the bomb. Sweet potato was delish. Denise our server was super friendly and welcoming. The bad... Well, nothing was bad. So what could have better? The bread was good but not the best restaurant bread I have had. The spinach dip was very good but a little heavy on the spinach. Nobody checked on us after we got our food so I ate most of the steak before getting any A1 sauce. To their credit we did eat very quickly. Overall great experience and would come again.
(4)
Ash D.
I don't really write reviews but I had to write this. Appetizer took more than 30 min come and when it came it was soggy and messy. Shrimp was oily soggy and tasteless. Salad felt like it was cut a week ago and it looks "OLD". That was my first visit in this restaurant and I absolutely hate it here Manager came apologized for mistakes. End up ordering $25 Steak which was really good though the side order risotto was NOT good.
(1)
Ligi T.
Well I like the food and the barkeep! But the noise level here is outrageous!! People are dropping things all over the place! So if you want a peaceful quiet place to eat this isn't it
(4)
Jesse G.
Awful service, arrogant manager, lazy bar lady (with long hair and glasses) who couldn't wait to go on break while she ignored my paid order and knew I was sitting there for over an hour waiting for my $10.00 take out order in which I called in advanced before I arrived there. I asked for my refund and was disgusted with the whole crew I even refused their free food. Sometimes, its not about getting free food for inconvenience and inconsideration its about customer service! Your customer service was awful why would I want to eat your food? You guys are an awful crew and you have an arrogant manager. I won't come back to this establishment again.
(1)
Vincent James D.
This is absolutely a 5 star review. the extra 5th star is without a doubt due to the extraordinary service that we received from ACE. But I must not leave out the exceptional food this is only my second time to this restaurant and both times the food and service was AWSOME. This particular time I ordered the salmon it was the
(5)
Mike L.
Was in the mood for a good piece of beef and my wife wanted Salmon. Where to go? thats easy, "Longhorns" in mesa, next to the Fiesta mall. We have been coming here for a while now. The service is always good and the food as well. They start you out with fresh warm bread, yummy!!I had the 8oz. Flo's filet, with a baked sweet potato for $23.49. Comes with your choice of a salad, I had the garden, with Blu Cheese. My meal was perfect! My Filet had a perfect sear, cooked medium, perfect, and the seasoning was spot on and even my salad, a very nice salad at that, was great. My wife had the 7oz. Salmon with rice pilaf, $17.49, her salad was a Caesar, she loved it. Her Salmon was perfect, the rice pilaf, a little under cooked, but not enough to say something. Our server, Ashley was great! Always kept our Iced teas full, checked back on us as needed, just a great evening spent here. We have come here for lighter fair at lunch, and have always enjoyed it. I have to give Longhorns in Mesa, a big "Woo Hooo!"
(5)
Jasmine C.
I think this is my third time trying this place? The corn fritter appetizer is very good. The service was pretty friendly, a little helpful and very efficient. Everything else is meh. We were seated in a booth that had the soda dispenser on the other side of the wall. The sound of it was very annoying while trying to dine. The bread was the texture of a hockey puck. Thought it was a fluke and we asked for different bread - same situation. The rib eye steak is way over seasoned in my opinion. Got the one on the grill not from pan. Tried the dessert sampler and was not impressed with a single thing of the three options. The place is just over priced for what you get. Texas Roadhouse is much better.
(2)
Dan W.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" - Harry Long Horn read my Yelp review from our last visit and actually contacted me, apologized for the less than desirable experience, and sent me a gift card. Jen and I went to the Long Horn on Alma School in Mesa this time for lunch on a Saturday. Just a little after noon we pulled in and the parking lot had barely a few cars which made me wary because when restaurants are slow is when staff gets "out of the zone" and makes mistakes. The door was opened for us by the time we walked to the entrance and we were promptly seated. Our server Carlos greeted us shortly. We order the stuffed mushrooms for an app and although we haven't had a bad batch there yet, these were still impressive. Big long plate of shrooms covered in cheese to spare. I even scooped some up to put on my buttered sour dough bread complimentary to every table. Jen ordered a sirloin and I ordered the filet and lobster. Our steaks were perfect. Check out the pics each side is perfectly symmetrical and a perfect medium rare. Not overly seasoned, just right. The loaded mashed potatoes I had as one of my sides were probably the best I have had anywhere since I can't remember when. Jen is a big asparagus fan and even I could tell the quality of her side was top notch. Thick and green even after being cooked perfectly which just enough crunch left in them. We ordered the Apple Goldrush for dessert which is best explained as your typical apple pie and ice cream dessert; although not so typical. Miserably full, Jen and I almost polished off the entire dessert it was so good, almost. It could have easily fed four. The crust was amazing. The pics don't do it justice because we tore into it right away but it's presentation was equal to it's taste. Highlight of the whole meal was our server Carlos. He was friendly, personable, and spot on with timing. Hopefully he is in some type of training position to train other servers. Also, somebody figure out who was working the cook line today and give them a raise.
(5)
Michael S.
This used to be our favorite steakhouse. Nope, not anymore. Slow service, entrees came out in stages leaving cold food for most of the table. The meat was all under cooked and so tough I don't want to give the left overs to the dog. Too bad.
(1)
Emily S.
First time trying after my husband had tried one at another location for a lunch meeting. He was bummed to find out you can't order the lunch for dinner. Even though they serve sandwiches for dinner and lunch. My burger (should have been simple) was rare when it came out. Now i'm not a picky eatter but when my burger is nothing but Red-Pinkish on the inside, I'm n Not what I ordered at all. They took it back and while my husband ate dinner I sat there, so it didn't get cold. When he was done my burger came back - same one, cooked a little better. But there's just something about getting the same one and seeing it rare that you aren't hungry anymore. I picked the good pieces off of it. And I ate while my husband sat and watched me. Manager even was making his rounds and saw me waiting - just asked if I had something coming out. Waiter was nice and efficient but my frustration was we didn't get ANYTHING for the inconvenience. Not half off or a coupon for an appetizer next time. No free dessert. Not even $2 off. Something would have been a nice gesture to get us to walk thru that door again.
(2)
Candace B.
The one star is mainly for service, although the room temperature slimy beer cheese I was served that made me ill wasn't pleasant. I eat here quite frequently and normally love their food (order to-go steaks from here even!) After the last time I visited, I got pretty sick and when I called the following morning to ask about the weird cold cheese I was served I was told by Tony that it wasn't possible that their food had made me sick. Told him how sick I had been overnight and he tried telling me how food born illness works. He grilled me about what my order had been because I didn't have my receipt, so I recalled my order detail by detail so he could find my order. He called me an hour or two later and began the conversation with "Hello its Tony, How are you?" to which I replied "fine" Tony began to explain that he was sure it was not his restaurants food that made me sick, and when I asked why I was served cold cheese that was supposed to be hot, he replied with "It is always kept at 165 degrees." I mentioned how ill I still was from whatever I ate when Tony snapped back "I though you said you felt better? You said you were fine when I asked you how you were." He then began to argue with me about the situation and said I could call his insurance to file a claim. I then told him I wanted to speak with his manager because he was patronizing me and making me feel like I was wrong for even calling to ask about their food preparation. He kept asking if I had a coupon, asking what I wanted from it had ZERO customer service skills. I only wanted to see what was going on with food there because I enjoy eating there and don't want anyone getting sick like I did. After the phone call with Tony, I received a phone call from another manager named Tina. She was helpful and kind. Showed real concern for how I felt and reassured me that she would look into heating and prep of cheese. Found out it's microwaved per order, still don't know what happened there! I received a 25$ gift cert. that I might use, or I might give away. DON'T GET THE BEER CHEESE! try the fried green tomatoes.
(1)
Chad T.
I decided to try out the New Smoky Bacon Sirloin, gave it an upgrade from a 6 ounce to an 8 ounce, a mixed green salad and an Idaho Loaded Baked Potato. I had ordered the steak medium but it arrived a bit overcooked, well done but still surprisingly juicy so I shrugged and dug in. I was impressed, nice flavor mix between the smoky bacon and tomatoe butter. The baked potatoe was good, the salad just the right size and the complimentary fresh bread quite good as well. Taylor, my bartender was friendly, professional and well versed in the menu. I drank a draft Devils Ale with the meal and enjoyed my fare thoroughly. For dessert, I decided on a Chipotle Peach Margherita. Awesome but strange! Loved the spicy sweet and salty flavors. All and all, I would definitely recommend this restaurant for its cool and relaxing atmosphere as well as great cuts of beef and charming, professional staff. The single fault I found was the overzealous cooking of my steak.
(4)
Wes B.
Another lunch at Longhorn... perhaps the fifth or so time I've eaten alone at the bar. My previous experiences with the food and service have been what i would call 'average, but acceptable.' I arrived to a greeting from the bartender, who promptly delivered the beverage I ordered. Well, it went downhill after that... I ordered a salad and corn-on-the-cob.... and I waited... Two other customers came in after me, and I overheard them place an order to go. After a while, the server delivered their steak lunches to go while I waited at the bar... I was the only patron at the bar ... and I received no words of reassurance from the bartender that my lunch was coming - she did not ask if I wanted another beverage: not another word from her whatsoever. After nearly 30 minutes of waiting, my lunch was delivered; the bartender did not give me utensils, and I to ask for them. Despite my beverage glass being empty, she did not ask if I wanted another one ... she never returned to ask how my lunch was.... In short, I never saw her again... I left $25 cash on the bar for the $23 lunch ... the $2 tip was too much.
(1)
Jacob E. G.
Came here awhile ago with a friend. Thought I would treat her nicely to w good meal in a nice atmosphere. The place looked really clean and nice. The steak that I ordered was well done in both ways. We received great service and had a very enjoyable night here.
(5)
TJ H.
Father's Day, a pretty busy day in the restaurant world. Longhorn's was busy. We called ahead to check on the wait time. We were told it was 40 - 60 minutes. But, she would put our name down if we wanted. Nice. So, we put our name on the list and waited for 25 minutes before leaving. We arrived, were handed our pager and only had to wait an additional 15 minutes or so, pretty much right on the 40 minutes we were told. Kudos for that system. I wish other restaurants would take note of that. When people call, put their name down on the wait list. Now, the review. There were 4 of us dining. My silverware had not been washed, there was dried food crusted on the fork and knife. Yuk. Everybody else got clean silverware. Our waiter was hustling, but he just couldn't get it ALL dialed in. The bread took a long time to make it to our table, and that's only after we asked a few times for it. The first item we ordered was the Sweet Chili Calamari appetizer. It was cooked very nicely. We asked for the Sweet Chili sauce on the side, which it was. Next on our order were the salads. Our table ordered 2 salads D.O.S. (dressing on the side) but only 1 came out correctly. A new salad was brought out fairly quickly. The salads were nice, nothing special. For our main courses, our table ordered the Flat Iron Steak, Primetime Burger, Longhorn Gourmet Burger and the kids Sirloin steak. The Flat Iron steak was cooked correctly and tasted fine as did both burgers. The kids sirloin was cooked o.k., it was just a fairly wimpy portion. All in all, it was o.k. Nothing special but nothing to keep us from coming back some day. I would also like to add that it was quite loud inside, a bit more like a cafeteria sound level then what I expected inside Longhorn's.
(3)
K P.
The food is on the brink of so-so. The service average. I'm pretty picky about steak so I calculated my odds of being happy (with what could go wrong) and ordered the Rib-eye medium-rare. With the same thought in mind, I opted for a salad and baked potato. Pretty simple right? That was my plan. What I got was a very tough steak that was actually cooked to perfection. I ordered medium-rare and that's exactly what I got - a perfectly cooked steak of the poorest quality! My baked potato had clearly been baked too long, "dry" even when dripping with butter and sour cream. The salad was fine and unremarkable. Long and short - I won't go back. When you can't chew a medium-rare Rib-eye, there's definitely a problem. But the person on the grill "rocks!"
(2)
Paul M.
Your usual big box steak place. Nothing fancy, I had your standard ribeye with mushrooms and Bordelaise piled on top. It was cooked correctly(medium rare) and the sides were fine.(mash potatoes and vegetable) Service wasn't bad either.
(3)
Michael T.
This place is great! The service is great! If you haven't eaten here yet.... You need too! I had the ribeye and it was perfect! Every bite only made me want the next. The loaded mashed potatoes were great and the Mac and cheese was the best!
(5)
Larry M.
This place was fantastic when they originally first opened, but the quality and service has declined ever since. I put my finger right into the middle of the French Onion soup and it was cold but still had melted cheese on top. The kids sirloin has shrunk in size over the years as well. Even my child noticed the difference. Very disappointing. I would have said something to our server, but she was never around...never filled up our drinks, didn't even ask if we wanted boxes. Poor service, below average food.
(2)
Robert R.
Despite the long wait, the food was great, steak was a perfect medium rare, my wife's chicken was superb and the wait staff was very attentive and made sure we were ok multiple times through our meal!! We will definitely be back!!!
(4)
Ronald A.
Been coming here since it opened, the service and the food are always impeccable. Never had a bad dish, ever..:)
(5)
Bao H.
I usually don't write about chains unless I feel really strongly about it. Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine. Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group. Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager. In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!
(1)
Stephanie D.
A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.
(5)
Kate M.
I seem to remember when I lived in Florida 10+ years ago that Longhorn was its own chain, wasn't it? Stock symbol was LOHO. That's fun to say. Now they are part of the Darden Group. Hmmm.....well I like the Yard House and would like to try Seasons 52 and The Capital Grille, but I think Red Lobster is a travesty. I did a case study on the Darden Group years ago, and I'm not sure how I feel about Longhorn being part of it. BUT.....where was I? I should be writing a review. We had a great experience last night. Our server, Keith, I believe was also the bartender and he was working his butt off. He lets people know he'll be right with them, which is always appreciated, and he got our drinks right out to us and took our order quickly. The place was starting to fill up and he had the bar area plus a few booths and he was all over it. He did a great job. And I have to admit I loved it when he got after some of the other staff for piling their ramekins, extra napkins, and misc. other items on the end of his bar. You go Keith! Get after those knuckleheads! We had limited time so we just shared a side salad, the loaded baked potato soup, and the white cheddar & bacon stuffed filet entree. Oh my. That steak was very flavorful and cooked a perfect medium rare. Here's the description on their menu: A tender Flo's Filet stuffed with aged white cheddar and applewood smoked bacon, served over a savory brown herb sauce. Delicious. The vegetable medley side was very nice and fresh as well and included snow peas, squash, and broccoli. Today I will be drinking 2 kale smoothies and taking extra fish oil tabs, but it was worth it. When we mentioned to Keith we had a concert to hit, he got the check taken care of right away. Overall we had a very nice visit and I would be happy to go back.
(4)
Nina H.
This place is always delicious with great prices. I even came here during mothers day I believe and still had great service. Always my family's go to steak place.
(4)
Jo L.
Just got back from a meal at this restaurant*. The staff, from the Host to the waitstaff (who all helped each other out to make sure customers were taken care of in a timely manner), was on point, and our server, Stephanie, anticipated our every need. I got the lamb chops with horseradish potatoes and the meal was phenomenal! I am looking forward to returning soon! *We went at about 3:30 in the afternoon on a Saturday. It was busy, but not yet crazy busy. It was starting to fill up when we were leaving about an hour later.
(5)
J R.
Service is good here is why i gave two Stars but the food is just ok... My steak tasted Like it was boiled..if you like places like Texas road house this is not the place for you-you will be disappointed
(2)
David P.
Probably the best 'non-prime' steaks we've had in the valley. I had the rib-eye and my wife had the filet, both slightly over cooked but the bark / seasoning is wonderful & they were tender & juicy. Even though I'm a rib-eye lover, next time I am getting the filet, it was wonderful. The Texas onion was just okay, no where near as good as Outbacks but acceptable but I dont think I would get it again. Loved the atmosphere , service was above average & prices are in line. Definitely give it a try.
(4)
George L.
Excellent food I had ribs that fell off the bone. Nice atmosphere and perfect friendly service.
(5)
D L.
Went in for couple of cocktails with the wife in the early afternoon and really really enjoyed our bartender, Mary. She was very friendly and helpful. Her friendliness encouraged us to stay for dinner. Mary was able to secure us a table in a very busy restaurant and we were sat as a family of four by Richard, the manager and attended to by Deja. Deja was very friendly, had a sense of humor, and performed well in a very busy environment The hot bread that came out before the meal was awesome and Deja was quick to take our order for drinks and our meal. I had the beefsteak tomato and bacon salad, my son had the finger enchiladas, my daughter had the kids macaroni and cheese, and my wife had the mango tilapia. All were wonderful. There was an error, in my favor, where they added chicken to my salad but they quickly took care of it on the bill when it was brought to their attention. The staff is extremely professional, friendly, and very good at customer service. In our experience, they serve as an example as to what good customer service in a restaurant should be. Well done!
(5)
Cynthia S.
Steak was delicious husband order the huge rib eye steak rare perfect! Mine was medium rare. This is our favorite steak house. No more Texas Road House or Logan.
(5)
Angelica M.
Yummy!!! This place is delicious!!! Bread they first served just melts in your mouth. The steak is soo juicy. The servers seem to love their job. This is my favorite steakhouse!
(5)
Brian G.
Everything about this place surprised me, in the best possible way. The atmosphere was unique but classy, although some might find it a bit overdone and distracting, I thought it was perfect. The refurbished wood table tops were even a delight that both my wife and I pointed out. The food was exactly what I was hoping for, great quality you'd expect at a steakhouse. The server was a perfect blend of friendly, helpful, and non-intrusive, a rare find in my experience. He knew the menu and made great suggestions. The prices also surprised me, they had very affordable and tasty budget dishes and the $26-$35 steaks that you love to splurge on ever once in a while. I think this is a hidden gem, and I'll be going back sooner rather than later. With another visit as enjoyable as the first this will soon be a 5 star spot in no time.
(5)
Robert L.
Always great food and service, we started with the wild west shrimp and than we ordered the surf & turf cooked perfectly. and no wait on a Fri night. Great Meal
(5)
Mike S.
The food was pretty good, but to be honest the service was subpar. I don't know if it was a bad night, maybe it was, but it defiantly tarnished my experience here a bit. To be totally honest, it was either here or Texas Roadhouse, should have gone to the roadhouse. I don't know, I might give it another chance.
(2)
Tina G.
Ordered the salmon which was literally raw in the middle. They took it back to fix and it came back cooked but extremely hot all the way through and extremely dry, so they obviously microwaved it. My husband's steak was obviously cooked with the salmon since it tasted fishy. And what was supposed to be a medium steak still oozed blood. Not a great experience!
(2)
Paul D.
This place is a ZERO star place. Stay away. If you like butter and cream sauce to saturate everything on your plate than this is your place. I ordered the crispy Parmesan Chicken and expected something along the line of the crispy chicken Parmesan tradition. Instead I got two really fatty soggy chicken breasts soaked beyond belief in a thick untasty cream sauce. Both my dining associate and myself got salads and mine was decent size but he got the junior edition with maybe 4 bits of leaf in it. It was laughable. I spent the next hour on the toilet. This place was terrible beyond belief, and very expensive as well. I took my son here who ordered a very expensive dinner of trout, shrimp and lobster. When they served it his plate had a small filet of trout on it. I asked the waitress where were the shrimp and lobster. She said the filet was stuffed with them. That's not what the menu said. The menu said it had Trout, Shrimp and Lobster and gave it a $18 price. So to get a small piece of fish and no shrimp, no lobster was a bit of a lie. I will never go to Longhorn again and tell everyone to stay away.
(1)
MaryLou D.
Lucky lucky me! And it's nice to have some of my Karma coming back to me! I decided to try out the Longhorn Steakhouse Saturday night. I thought it was a new location of a different restaurant of a similar name on Southern that had closed, but when I got there I discovered this was a brand new restaurant that hadn't even opened yet. The parking lot was full but when I got the to the front door I was told by the two people holding menus that this was a training night and not open to the public. I made a joke that it was too bad I couldn't be a trainee for the evening and went to leave when they asked, Is it just you? and I said Yup, just me, so they handed me a menu and said you can go on in and sit in the bar area. The meal will be complimentary and we hope you enjoy your dinner. After I picked my jaw up off the floor I walked in and was seated at the bar by a very nice hostess and an even nicer bartender named Jen came up to me and started explaining that I could order any meal on the menu, that it included either an appetizer or dessert, my choice, and she started describing the drinks to me. I thought the folks in front said drinks were included but I did get charged for the Margarita at the end, but that was okay because it was delicious and what was in the shaker filled the class twice so it was well worth it. I looked over the menu and couldn't believe what I was seeing. So many good choices! I asked if the combinations were included and she said yes, anything on the menu. I was thinking about getting the prime rib but she said they had run out of that because they only made a certain amount and the training had been going on all day Still not believing my good luck I ordered the Filet and Lobster dinner, which would have been $26.99 any other night. The dinner came with a choice of dinner salad or Caesar, and I chose Caesar, a choice of side dishes and I chose fresh vegetables, and honey wheat bread with butter. The bread was fantastic, the Caesar salad was crisp and fresh. The steak arrived before the lobster, one of the glitches they were working out in training. I took a bite of the steak which was melt in your mouth tender. I held off on eating more so I could include the lobster in my photo. See my pictures. The filet had a wonderful grilled flavor and was cooked just right, medium rare. It did have a grisly place on one side. The lobster was very moist and juicy with excellent flavor and I savored every bite of both. The vegetables might have been a little overcooked, at least for my taste. I would've expected them to be a little crisper, but they had good flavor. I ate all the lobster but had a little piece of steak left over and decided to take my dessert in a to-go box to eat later. I finished up my Margarita, had a nice conversation with Jen, and even the manager, Anthony, came over to ask if everything was fine. From him I learned this is the first Longhorn location in Arizona, although they have others that will open soon in the Phoenix area. San Diego, where I live, is SOL for the time being. Our loss. Oh, and the Key Lime Pie, which I ate later, was one of the best I ever tasted! Aside from being complimentary, I would have gladly paid the price for this wonderful meal. I hereby give this restaurant the Mother Yelper stamp of approval and hope to get back here soon. Bon Appetit! Epilogue: I went back on the official opening day, Tues, Dec. 11th, for lunch, and one other time before I left town. The food was just as good both times.
(4)
Jesse G.
Awful service, arrogant manager, lazy bar lady (with long hair and glasses) who couldn't wait to go on break while she ignored my paid order and knew I was sitting there for over an hour waiting for my $10.00 take out order in which I called in advanced before I arrived there. I asked for my refund and was disgusted with the whole crew I even refused their free food. Sometimes, its not about getting free food for inconvenience and inconsideration its about customer service! Your customer service was awful why would I want to eat your food? You guys are an awful crew and you have an arrogant manager. I won't come back to this establishment again.
(1)
Vincent James D.
This is absolutely a 5 star review. the extra 5th star is without a doubt due to the extraordinary service that we received from ACE. But I must not leave out the exceptional food this is only my second time to this restaurant and both times the food and service was AWSOME. This particular time I ordered the salmon it was the
(5)
Dan W.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" - Harry Long Horn read my Yelp review from our last visit and actually contacted me, apologized for the less than desirable experience, and sent me a gift card. Jen and I went to the Long Horn on Alma School in Mesa this time for lunch on a Saturday. Just a little after noon we pulled in and the parking lot had barely a few cars which made me wary because when restaurants are slow is when staff gets "out of the zone" and makes mistakes. The door was opened for us by the time we walked to the entrance and we were promptly seated. Our server Carlos greeted us shortly. We order the stuffed mushrooms for an app and although we haven't had a bad batch there yet, these were still impressive. Big long plate of shrooms covered in cheese to spare. I even scooped some up to put on my buttered sour dough bread complimentary to every table. Jen ordered a sirloin and I ordered the filet and lobster. Our steaks were perfect. Check out the pics each side is perfectly symmetrical and a perfect medium rare. Not overly seasoned, just right. The loaded mashed potatoes I had as one of my sides were probably the best I have had anywhere since I can't remember when. Jen is a big asparagus fan and even I could tell the quality of her side was top notch. Thick and green even after being cooked perfectly which just enough crunch left in them. We ordered the Apple Goldrush for dessert which is best explained as your typical apple pie and ice cream dessert; although not so typical. Miserably full, Jen and I almost polished off the entire dessert it was so good, almost. It could have easily fed four. The crust was amazing. The pics don't do it justice because we tore into it right away but it's presentation was equal to it's taste. Highlight of the whole meal was our server Carlos. He was friendly, personable, and spot on with timing. Hopefully he is in some type of training position to train other servers. Also, somebody figure out who was working the cook line today and give them a raise.
(5)
Michael S.
This used to be our favorite steakhouse. Nope, not anymore. Slow service, entrees came out in stages leaving cold food for most of the table. The meat was all under cooked and so tough I don't want to give the left overs to the dog. Too bad.
(1)
Emily S.
First time trying after my husband had tried one at another location for a lunch meeting. He was bummed to find out you can't order the lunch for dinner. Even though they serve sandwiches for dinner and lunch. My burger (should have been simple) was rare when it came out. Now i'm not a picky eatter but when my burger is nothing but Red-Pinkish on the inside, I'm n Not what I ordered at all. They took it back and while my husband ate dinner I sat there, so it didn't get cold. When he was done my burger came back - same one, cooked a little better. But there's just something about getting the same one and seeing it rare that you aren't hungry anymore. I picked the good pieces off of it. And I ate while my husband sat and watched me. Manager even was making his rounds and saw me waiting - just asked if I had something coming out. Waiter was nice and efficient but my frustration was we didn't get ANYTHING for the inconvenience. Not half off or a coupon for an appetizer next time. No free dessert. Not even $2 off. Something would have been a nice gesture to get us to walk thru that door again.
(2)
Candace B.
The one star is mainly for service, although the room temperature slimy beer cheese I was served that made me ill wasn't pleasant. I eat here quite frequently and normally love their food (order to-go steaks from here even!) After the last time I visited, I got pretty sick and when I called the following morning to ask about the weird cold cheese I was served I was told by Tony that it wasn't possible that their food had made me sick. Told him how sick I had been overnight and he tried telling me how food born illness works. He grilled me about what my order had been because I didn't have my receipt, so I recalled my order detail by detail so he could find my order. He called me an hour or two later and began the conversation with "Hello its Tony, How are you?" to which I replied "fine" Tony began to explain that he was sure it was not his restaurants food that made me sick, and when I asked why I was served cold cheese that was supposed to be hot, he replied with "It is always kept at 165 degrees." I mentioned how ill I still was from whatever I ate when Tony snapped back "I though you said you felt better? You said you were fine when I asked you how you were." He then began to argue with me about the situation and said I could call his insurance to file a claim. I then told him I wanted to speak with his manager because he was patronizing me and making me feel like I was wrong for even calling to ask about their food preparation. He kept asking if I had a coupon, asking what I wanted from it had ZERO customer service skills. I only wanted to see what was going on with food there because I enjoy eating there and don't want anyone getting sick like I did. After the phone call with Tony, I received a phone call from another manager named Tina. She was helpful and kind. Showed real concern for how I felt and reassured me that she would look into heating and prep of cheese. Found out it's microwaved per order, still don't know what happened there! I received a 25$ gift cert. that I might use, or I might give away. DON'T GET THE BEER CHEESE! try the fried green tomatoes.
(1)
Chad T.
I decided to try out the New Smoky Bacon Sirloin, gave it an upgrade from a 6 ounce to an 8 ounce, a mixed green salad and an Idaho Loaded Baked Potato. I had ordered the steak medium but it arrived a bit overcooked, well done but still surprisingly juicy so I shrugged and dug in. I was impressed, nice flavor mix between the smoky bacon and tomatoe butter. The baked potatoe was good, the salad just the right size and the complimentary fresh bread quite good as well. Taylor, my bartender was friendly, professional and well versed in the menu. I drank a draft Devils Ale with the meal and enjoyed my fare thoroughly. For dessert, I decided on a Chipotle Peach Margherita. Awesome but strange! Loved the spicy sweet and salty flavors. All and all, I would definitely recommend this restaurant for its cool and relaxing atmosphere as well as great cuts of beef and charming, professional staff. The single fault I found was the overzealous cooking of my steak.
(4)
Jacob E. G.
Came here awhile ago with a friend. Thought I would treat her nicely to w good meal in a nice atmosphere. The place looked really clean and nice. The steak that I ordered was well done in both ways. We received great service and had a very enjoyable night here.
(5)
Mike L.
Was in the mood for a good piece of beef and my wife wanted Salmon. Where to go? thats easy, "Longhorns" in mesa, next to the Fiesta mall. We have been coming here for a while now. The service is always good and the food as well. They start you out with fresh warm bread, yummy!!I had the 8oz. Flo's filet, with a baked sweet potato for $23.49. Comes with your choice of a salad, I had the garden, with Blu Cheese. My meal was perfect! My Filet had a perfect sear, cooked medium, perfect, and the seasoning was spot on and even my salad, a very nice salad at that, was great. My wife had the 7oz. Salmon with rice pilaf, $17.49, her salad was a Caesar, she loved it. Her Salmon was perfect, the rice pilaf, a little under cooked, but not enough to say something. Our server, Ashley was great! Always kept our Iced teas full, checked back on us as needed, just a great evening spent here. We have come here for lighter fair at lunch, and have always enjoyed it. I have to give Longhorns in Mesa, a big "Woo Hooo!"
(5)
Jasmine C.
I think this is my third time trying this place? The corn fritter appetizer is very good. The service was pretty friendly, a little helpful and very efficient. Everything else is meh. We were seated in a booth that had the soda dispenser on the other side of the wall. The sound of it was very annoying while trying to dine. The bread was the texture of a hockey puck. Thought it was a fluke and we asked for different bread - same situation. The rib eye steak is way over seasoned in my opinion. Got the one on the grill not from pan. Tried the dessert sampler and was not impressed with a single thing of the three options. The place is just over priced for what you get. Texas Roadhouse is much better.
(2)
Dave O.
Was happy with our experience... The good... Flat iron steak was great. Mac n cheese was the bomb. Sweet potato was delish. Denise our server was super friendly and welcoming. The bad... Well, nothing was bad. So what could have better? The bread was good but not the best restaurant bread I have had. The spinach dip was very good but a little heavy on the spinach. Nobody checked on us after we got our food so I ate most of the steak before getting any A1 sauce. To their credit we did eat very quickly. Overall great experience and would come again.
(4)
Wes B.
Another lunch at Longhorn... perhaps the fifth or so time I've eaten alone at the bar. My previous experiences with the food and service have been what i would call 'average, but acceptable.' I arrived to a greeting from the bartender, who promptly delivered the beverage I ordered. Well, it went downhill after that... I ordered a salad and corn-on-the-cob.... and I waited... Two other customers came in after me, and I overheard them place an order to go. After a while, the server delivered their steak lunches to go while I waited at the bar... I was the only patron at the bar ... and I received no words of reassurance from the bartender that my lunch was coming - she did not ask if I wanted another beverage: not another word from her whatsoever. After nearly 30 minutes of waiting, my lunch was delivered; the bartender did not give me utensils, and I to ask for them. Despite my beverage glass being empty, she did not ask if I wanted another one ... she never returned to ask how my lunch was.... In short, I never saw her again... I left $25 cash on the bar for the $23 lunch ... the $2 tip was too much.
(1)
TJ H.
Father's Day, a pretty busy day in the restaurant world. Longhorn's was busy. We called ahead to check on the wait time. We were told it was 40 - 60 minutes. But, she would put our name down if we wanted. Nice. So, we put our name on the list and waited for 25 minutes before leaving. We arrived, were handed our pager and only had to wait an additional 15 minutes or so, pretty much right on the 40 minutes we were told. Kudos for that system. I wish other restaurants would take note of that. When people call, put their name down on the wait list. Now, the review. There were 4 of us dining. My silverware had not been washed, there was dried food crusted on the fork and knife. Yuk. Everybody else got clean silverware. Our waiter was hustling, but he just couldn't get it ALL dialed in. The bread took a long time to make it to our table, and that's only after we asked a few times for it. The first item we ordered was the Sweet Chili Calamari appetizer. It was cooked very nicely. We asked for the Sweet Chili sauce on the side, which it was. Next on our order were the salads. Our table ordered 2 salads D.O.S. (dressing on the side) but only 1 came out correctly. A new salad was brought out fairly quickly. The salads were nice, nothing special. For our main courses, our table ordered the Flat Iron Steak, Primetime Burger, Longhorn Gourmet Burger and the kids Sirloin steak. The Flat Iron steak was cooked correctly and tasted fine as did both burgers. The kids sirloin was cooked o.k., it was just a fairly wimpy portion. All in all, it was o.k. Nothing special but nothing to keep us from coming back some day. I would also like to add that it was quite loud inside, a bit more like a cafeteria sound level then what I expected inside Longhorn's.
(3)
Michael B.
Hands down the most accommodating restaurant! Went there with much older family members, waiter and manager were outstanding!!! Aside from that, the meals were AMAZING!!!
(5)
Ash D.
I don't really write reviews but I had to write this. Appetizer took more than 30 min come and when it came it was soggy and messy. Shrimp was oily soggy and tasteless. Salad felt like it was cut a week ago and it looks "OLD". That was my first visit in this restaurant and I absolutely hate it here Manager came apologized for mistakes. End up ordering $25 Steak which was really good though the side order risotto was NOT good.
(1)
Ligi T.
Well I like the food and the barkeep! But the noise level here is outrageous!! People are dropping things all over the place! So if you want a peaceful quiet place to eat this isn't it
(4)
Kelly B.
It was yummy! Had the ribeye, gratin potatoes, apple cider ribs, sweet potato and the brownie desert. Loved it! Ask for Stephanie's section if you have kids. She was great with our 5yo son. (And with us too). Thanks Stephanie!
(5)
K P.
The food is on the brink of so-so. The service average. I'm pretty picky about steak so I calculated my odds of being happy (with what could go wrong) and ordered the Rib-eye medium-rare. With the same thought in mind, I opted for a salad and baked potato. Pretty simple right? That was my plan. What I got was a very tough steak that was actually cooked to perfection. I ordered medium-rare and that's exactly what I got - a perfectly cooked steak of the poorest quality! My baked potato had clearly been baked too long, "dry" even when dripping with butter and sour cream. The salad was fine and unremarkable. Long and short - I won't go back. When you can't chew a medium-rare Rib-eye, there's definitely a problem. But the person on the grill "rocks!"
(2)
Paul M.
Your usual big box steak place. Nothing fancy, I had your standard ribeye with mushrooms and Bordelaise piled on top. It was cooked correctly(medium rare) and the sides were fine.(mash potatoes and vegetable) Service wasn't bad either.
(3)
Michael T.
This place is great! The service is great! If you haven't eaten here yet.... You need too! I had the ribeye and it was perfect! Every bite only made me want the next. The loaded mashed potatoes were great and the Mac and cheese was the best!
(5)
Larry M.
This place was fantastic when they originally first opened, but the quality and service has declined ever since. I put my finger right into the middle of the French Onion soup and it was cold but still had melted cheese on top. The kids sirloin has shrunk in size over the years as well. Even my child noticed the difference. Very disappointing. I would have said something to our server, but she was never around...never filled up our drinks, didn't even ask if we wanted boxes. Poor service, below average food.
(2)
Robert R.
Despite the long wait, the food was great, steak was a perfect medium rare, my wife's chicken was superb and the wait staff was very attentive and made sure we were ok multiple times through our meal!! We will definitely be back!!!
(4)
Ronald A.
Been coming here since it opened, the service and the food are always impeccable. Never had a bad dish, ever..:)
(5)
J R.
Service is good here is why i gave two Stars but the food is just ok... My steak tasted Like it was boiled..if you like places like Texas road house this is not the place for you-you will be disappointed
(2)
Bao H.
I usually don't write about chains unless I feel really strongly about it. Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine. Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group. Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager. In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!
(1)
Stephanie D.
A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.
(5)
Kate M.
I seem to remember when I lived in Florida 10+ years ago that Longhorn was its own chain, wasn't it? Stock symbol was LOHO. That's fun to say. Now they are part of the Darden Group. Hmmm.....well I like the Yard House and would like to try Seasons 52 and The Capital Grille, but I think Red Lobster is a travesty. I did a case study on the Darden Group years ago, and I'm not sure how I feel about Longhorn being part of it. BUT.....where was I? I should be writing a review. We had a great experience last night. Our server, Keith, I believe was also the bartender and he was working his butt off. He lets people know he'll be right with them, which is always appreciated, and he got our drinks right out to us and took our order quickly. The place was starting to fill up and he had the bar area plus a few booths and he was all over it. He did a great job. And I have to admit I loved it when he got after some of the other staff for piling their ramekins, extra napkins, and misc. other items on the end of his bar. You go Keith! Get after those knuckleheads! We had limited time so we just shared a side salad, the loaded baked potato soup, and the white cheddar & bacon stuffed filet entree. Oh my. That steak was very flavorful and cooked a perfect medium rare. Here's the description on their menu: A tender Flo's Filet stuffed with aged white cheddar and applewood smoked bacon, served over a savory brown herb sauce. Delicious. The vegetable medley side was very nice and fresh as well and included snow peas, squash, and broccoli. Today I will be drinking 2 kale smoothies and taking extra fish oil tabs, but it was worth it. When we mentioned to Keith we had a concert to hit, he got the check taken care of right away. Overall we had a very nice visit and I would be happy to go back.
(4)
Nina H.
This place is always delicious with great prices. I even came here during mothers day I believe and still had great service. Always my family's go to steak place.
(4)
Jo L.
Just got back from a meal at this restaurant*. The staff, from the Host to the waitstaff (who all helped each other out to make sure customers were taken care of in a timely manner), was on point, and our server, Stephanie, anticipated our every need. I got the lamb chops with horseradish potatoes and the meal was phenomenal! I am looking forward to returning soon! *We went at about 3:30 in the afternoon on a Saturday. It was busy, but not yet crazy busy. It was starting to fill up when we were leaving about an hour later.
(5)
David P.
Probably the best 'non-prime' steaks we've had in the valley. I had the rib-eye and my wife had the filet, both slightly over cooked but the bark / seasoning is wonderful & they were tender & juicy. Even though I'm a rib-eye lover, next time I am getting the filet, it was wonderful. The Texas onion was just okay, no where near as good as Outbacks but acceptable but I dont think I would get it again. Loved the atmosphere , service was above average & prices are in line. Definitely give it a try.
(4)
George L.
Excellent food I had ribs that fell off the bone. Nice atmosphere and perfect friendly service.
(5)
D L.
Went in for couple of cocktails with the wife in the early afternoon and really really enjoyed our bartender, Mary. She was very friendly and helpful. Her friendliness encouraged us to stay for dinner. Mary was able to secure us a table in a very busy restaurant and we were sat as a family of four by Richard, the manager and attended to by Deja. Deja was very friendly, had a sense of humor, and performed well in a very busy environment The hot bread that came out before the meal was awesome and Deja was quick to take our order for drinks and our meal. I had the beefsteak tomato and bacon salad, my son had the finger enchiladas, my daughter had the kids macaroni and cheese, and my wife had the mango tilapia. All were wonderful. There was an error, in my favor, where they added chicken to my salad but they quickly took care of it on the bill when it was brought to their attention. The staff is extremely professional, friendly, and very good at customer service. In our experience, they serve as an example as to what good customer service in a restaurant should be. Well done!
(5)
Cynthia S.
Steak was delicious husband order the huge rib eye steak rare perfect! Mine was medium rare. This is our favorite steak house. No more Texas Road House or Logan.
(5)
Angelica M.
Yummy!!! This place is delicious!!! Bread they first served just melts in your mouth. The steak is soo juicy. The servers seem to love their job. This is my favorite steakhouse!
(5)
Brian G.
Everything about this place surprised me, in the best possible way. The atmosphere was unique but classy, although some might find it a bit overdone and distracting, I thought it was perfect. The refurbished wood table tops were even a delight that both my wife and I pointed out. The food was exactly what I was hoping for, great quality you'd expect at a steakhouse. The server was a perfect blend of friendly, helpful, and non-intrusive, a rare find in my experience. He knew the menu and made great suggestions. The prices also surprised me, they had very affordable and tasty budget dishes and the $26-$35 steaks that you love to splurge on ever once in a while. I think this is a hidden gem, and I'll be going back sooner rather than later. With another visit as enjoyable as the first this will soon be a 5 star spot in no time.
(5)
Robert L.
Always great food and service, we started with the wild west shrimp and than we ordered the surf & turf cooked perfectly. and no wait on a Fri night. Great Meal
(5)
Mike S.
The food was pretty good, but to be honest the service was subpar. I don't know if it was a bad night, maybe it was, but it defiantly tarnished my experience here a bit. To be totally honest, it was either here or Texas Roadhouse, should have gone to the roadhouse. I don't know, I might give it another chance.
(2)
Tina G.
Ordered the salmon which was literally raw in the middle. They took it back to fix and it came back cooked but extremely hot all the way through and extremely dry, so they obviously microwaved it. My husband's steak was obviously cooked with the salmon since it tasted fishy. And what was supposed to be a medium steak still oozed blood. Not a great experience!
(2)
MaryLou D.
Lucky lucky me! And it's nice to have some of my Karma coming back to me! I decided to try out the Longhorn Steakhouse Saturday night. I thought it was a new location of a different restaurant of a similar name on Southern that had closed, but when I got there I discovered this was a brand new restaurant that hadn't even opened yet. The parking lot was full but when I got the to the front door I was told by the two people holding menus that this was a training night and not open to the public. I made a joke that it was too bad I couldn't be a trainee for the evening and went to leave when they asked, Is it just you? and I said Yup, just me, so they handed me a menu and said you can go on in and sit in the bar area. The meal will be complimentary and we hope you enjoy your dinner. After I picked my jaw up off the floor I walked in and was seated at the bar by a very nice hostess and an even nicer bartender named Jen came up to me and started explaining that I could order any meal on the menu, that it included either an appetizer or dessert, my choice, and she started describing the drinks to me. I thought the folks in front said drinks were included but I did get charged for the Margarita at the end, but that was okay because it was delicious and what was in the shaker filled the class twice so it was well worth it. I looked over the menu and couldn't believe what I was seeing. So many good choices! I asked if the combinations were included and she said yes, anything on the menu. I was thinking about getting the prime rib but she said they had run out of that because they only made a certain amount and the training had been going on all day Still not believing my good luck I ordered the Filet and Lobster dinner, which would have been $26.99 any other night. The dinner came with a choice of dinner salad or Caesar, and I chose Caesar, a choice of side dishes and I chose fresh vegetables, and honey wheat bread with butter. The bread was fantastic, the Caesar salad was crisp and fresh. The steak arrived before the lobster, one of the glitches they were working out in training. I took a bite of the steak which was melt in your mouth tender. I held off on eating more so I could include the lobster in my photo. See my pictures. The filet had a wonderful grilled flavor and was cooked just right, medium rare. It did have a grisly place on one side. The lobster was very moist and juicy with excellent flavor and I savored every bite of both. The vegetables might have been a little overcooked, at least for my taste. I would've expected them to be a little crisper, but they had good flavor. I ate all the lobster but had a little piece of steak left over and decided to take my dessert in a to-go box to eat later. I finished up my Margarita, had a nice conversation with Jen, and even the manager, Anthony, came over to ask if everything was fine. From him I learned this is the first Longhorn location in Arizona, although they have others that will open soon in the Phoenix area. San Diego, where I live, is SOL for the time being. Our loss. Oh, and the Key Lime Pie, which I ate later, was one of the best I ever tasted! Aside from being complimentary, I would have gladly paid the price for this wonderful meal. I hereby give this restaurant the Mother Yelper stamp of approval and hope to get back here soon. Bon Appetit! Epilogue: I went back on the official opening day, Tues, Dec. 11th, for lunch, and one other time before I left town. The food was just as good both times.
(4)
Paul D.
This place is a ZERO star place. Stay away. If you like butter and cream sauce to saturate everything on your plate than this is your place. I ordered the crispy Parmesan Chicken and expected something along the line of the crispy chicken Parmesan tradition. Instead I got two really fatty soggy chicken breasts soaked beyond belief in a thick untasty cream sauce. Both my dining associate and myself got salads and mine was decent size but he got the junior edition with maybe 4 bits of leaf in it. It was laughable. I spent the next hour on the toilet. This place was terrible beyond belief, and very expensive as well. I took my son here who ordered a very expensive dinner of trout, shrimp and lobster. When they served it his plate had a small filet of trout on it. I asked the waitress where were the shrimp and lobster. She said the filet was stuffed with them. That's not what the menu said. The menu said it had Trout, Shrimp and Lobster and gave it a $18 price. So to get a small piece of fish and no shrimp, no lobster was a bit of a lie. I will never go to Longhorn again and tell everyone to stay away.
(1)
Jay L.
Quiet night, not a lot of patrons but it took them a while to even notice me. I walked in, no greeter present. Walked over to bar, no bartender present. Hmm should I go someplace else? I thought, since I'm already here, I might as well stay. Plus it's on the corporate card. So I stayed. Bartender finally shows up and takes my order. Didn't offer me a drink until I was about to pay my bill. Wow, there goes your tip. But in the end, I couldn't do it and since it's not my money, I still ended up leaving a 15% gratuity.
(2)
Scott C.
Seriously one of the best steaks I've had. Perfectly done and flavorful. Also loved the stuffed mushroom appetizers, although I could tell they weren't exactly the healthiest thing on the menu. The bread was also very good. We were kept waiting quite a while on our order (they had forgotten about it). The other strange thing was a confrontation we witnessed between the manager and an unruly, yelling customer. Whatever had happened, it's safe to say there was something off with the customer, but the manager could have found a better place to resolve the issue than right in the middle of the dining room, which distracted most of the diners and was pretty uncomfortable for a second. Otherwise, I'd say he did the best he could to diffuse things.
(4)
Jim C.
Been here a few times. Service is always good, food comes out right, AND cooked right. Which BTW seems to be getting harder to find someone that knows how to cook a steak to temp. At least these guys still remember how to do it. Usually a small wait, which is OK, bar has good service as well.
(4)
Garren G.
Steak was not cooked to order. Server acted like she did not care. Appetizer to share was small and not that good. Side Mac and cheese was great.
(2)
Brandon K.
Excellent service and perfect medium rare steak! Make sure you try the longhorn steak sauce. They make it at your table using garlic, jasmine, and orange peels.
(5)
David C.
The atmosphere was inviting and well done and the noise level as appropriate for conversation. The wine list was excellent but by the glass was a little short for prices. The food was cooked as ordered and portions generous. The Key Lime pie was made with real Key Limes and was best we've had in the valley. Will repeat although a little bit of a drive for us.
(4)
Henry O.
Nicole L. . . . . . . . . Where do i even begin?????? So the only reason I went to Longhorns was because of your amazing review. It was my best friends birthday so i thought, might as well take him to an amazing, perfectly cooked, juicy, tender, quality steak dinner. Pretty easy to find as its right on Alma School, which is literally right down the street from my place in Dobson Ranch. Parking lot was pretty empty so it was a good sign that there was no wait and we would be able to get attentive service, or it was a bad sign of things to come. However, I like to stay positive. We walk in and there isnt a hostess to be found. Its pretty dead, maybe 3 - 4 tables occupied that was scattered thru out the resturant. While waiting to get seated, i'm getting my hopes up because of your review and how legendary im hoping this meal will be. You gotta understand that this was my first real steak resturant that i have been to after my 4 month journey in Southeast Asia where they usually dont eat steak. So again, we were only there based on your hyped up 5 star yelp review. After a few min, we get seated by an actual server rather than a hostess. There were 3 of us, we were all very extremely nopah. Since we were there for steaks and for a birthday celebration, the decision was made for the biggest rib eyes for everyone. So we all went with the Outlaw Ribeye, Medium for the lady and Medium Rare for the men. (From their menu: Outlaw Ribeye - We called it this because it would be a crime if you didn't try it! It is one of our favorites because of the combination of juicy marbling and fire-grilled, bone-in flavor. 18 oz. $22.49) After ordering, we get the infamous Longhorn bread. I am a huge bread and butter fan and can destroy a few loaves all to myself. However the bread was hard and seemed stale so we barely touched it. We finally received our entrees and were ready to eat. Having perfectly cooked, juicy, tender, quality steaks in mind, this was a huge disappointment. Mine was cooked to medium, my GF was cooked to medium well, and the birthday boys was cooked to medium rare. The medium rare steak was juicy but not tender, the medium steak wasnt juicy or tender, but the medium well steak wasnt so juicy but it was tender. All in all it was a huge disappointment. Service wasnt the greatest, but it was pretty average. Food quality was below average. Value isnt there. Total bill after tip and tax was about $92. We would have been better off going to Texas Roadhouse on Stapley. Maybe i just came on an off night, but corporate places like this should have a level of consistency, but to me it was just a waste of $92.
(2)
DerickandMegan D.
Walk in the door and Boom!!! Nice little hostess with a smile greets and seats me and advises who my waitress will be. Wait for it...Boom!!! Another friendly smile from the waitress herself. She is very nice and professional and takes my drink order. I ask about lunch combos being an adult entree... They are!! Free app for me via email coupon, she looks at the code via my phone and holla!!!! Spinach dip is great. Not to keen on the chips (i like plain tortillas myself) but the dip itself is great, nice thick texture and flavorful. The atmosphere is laid back and decor is cool. Definitely one of the nicer interiors I've seen from a chain steak joint. Braised beef and shrimp/lobster come and is say its decent. Nothing over the top for my taste buds but the bacon/cheese covered chips (and crackers) that come w/the soup are a delight. The right kind of crunch in my soup-like it. This particular meal gets 4/5 for flavor as the BBQ sauce leaves a little to be desired. Overall, a nice little lunch outing. I want a dessert but I just can muster myself to do it, shame on me!
(4)
Nicole L.
Amazing, perfectly cooked, juicy, tender, quality steaks! I went here with a party of five to try out this new location. I didn't think this place would be that great and thought it would be comparable to like black angus or outback and let me tell you how wrong I was! I'm pretty picky when it comes to steak, I don't like sawing off pieces of meat and I order my steaks medium rare and they never come out that way or it's just bleeding everywhere and still raw. we ordered the lobster stuffed filet and the ribeye and omg we were in heaven and could not believe how effortless it was to cut off a piece of steak and chew it. it melted in my mouth and was so flavorful and well seasoned. the service was great and attentive. I will most definitely come back again!
(5)
Deb B.
a wonderful place to get a steak cooked perfectly, and the seasoning is spot-on every time. No need for condiments!!
(4)
Michael C.
An average steak for an average price. Nothing I ordered really stood out at all, even the service was mediocre. I would compare this to a Sizzler or a Lone star. You would be much much better off eating at the Texas Roadhouse just east of here on the 60 & Mesa drive.
(3)
Mary Ann R.
It takes a lot to impress me, so when I say don't walk, run to the LongHorn, I mean it! Great food and fabulous service.
(5)
Craig H.
Terrific meal! Salmon, ribeye, filet all done perfectly. The gentleman host was super friendly and made us feel welcome the second we entered the front door. We were seated almost immediately (it was 5pm on a Wed night) and soon afterward our server "Ace" welcomed us, made some suggestions, and politely took our order. The ambiance and food were perfect. Would definitely go back here again (even over Outback!) good time, and happy stomachs.
(4)
Nancy M.
We went with a party of 20 and had excellent service!! All 20 of us were very happy with our food! Not one of us had anything negative to say. Very clean.
(5)
Sue C.
Unlike Dr. Who's Tardis, which is small on the outside and big on the inside, this steakhouse looks large on the outside, but surprisingly small once you are inside. I went for lunch (11:15am). I know this is a chain owned by the same company that owns the Red Lobster and Olive Garden, so I was not expecting a mom and pop local experience. That was good because my first impression was this was a 3.75 star experience (I rounded up to 4). Let's start with the decor--every western cliche you ever heard of is here. A couple of horse saddles hanging from the ceiling, shelves of cowboy boots, pictures of the Grand Canyon, wild horses running and a waterfall at Yosemite, photos of cowboys at rodeos, map of Texas, and a whole wall of western belt buckles. Not just a casual decoration of the place--nearly every wall or surface is plastered with this stuff (sometimes less is more). The background music was country and western. The seating hostess and server were very prompt, attentive, and just plain nice. The server brought warm whole grain bread and butter right away. I got the western mac n cheese and soup lunch combo for just $6.99. Now the motto here must be "Bacon hides bland food really, really well." The soup was a broccoli cheddar/asiago cheese with bacon bits. The mac n cheese had toasted bread crumbs on top and was loaded with bacon. The combo comes with homemade warm potato chips covered in cheese sauce and--you guessed it--bacon. Ironically, the cheese sauce in the soup, the mac n cheese and on the chips all tasted the same. There was no variation (do they get this from a can or something?). Now, I know this is a steakhouse and I was scoping it out for a later dinner with my husband. So I watched attentively as an older couple at the table next to my booth dug into their steaks. They hacked and sawed and practically had to chisel the meat into bit sized pieces. After watching this struggle, I am guessing that these steaks are not especially tender. I can't say for sure, but that certainly didn't encourage me to order steak from here. Parking was easy and close to the door. Would I eat here again? Maybe, but I wouldn't go out of my way to do so.
(4)
Kayla A.
Came here on lunch break with my coworkers and had amazing service from Denyse. She made the experience amazing! Definitely ask for her if you ever have the chance!
(5)
Kimberly R.
Ate here again on Saturday October 18, 2014. The food was exactly as expected but the service was really bad. One star for service! The server asked me if I wanted a refill on my drink after I waved her over and I said yes please.... She came back with the bill. When she brought our salads out she came with 3 salads dropped off 2 at our table and took the 3rd to another table. I thought it may have been my salad since they were all the same. She came back to our table and I asked her if I could have my salad and she says oh you want yours now too. I'm like WTH??? Ummmm yes I would like to eat at the same time as the rest of the people at my table..... Geezzz! Very very slow service and the place was nearly empty. The food is consistent though and worth going back.
(3)
Edward D.
Was not planning to eat here, running around from surprise. Agreeing to meet my cousin half way to eat. Well you see how far I was from Surprise!! Longhorn will be opening a new location in Surprise on April 1st! SO I guess this was a good way to see how their food was. Food: Wife and I had their two for $20 meal, I went ahead and upgraded to a 8oz steak for an additional $3. Had my steak with a baked potato, and salad. Steak was really good, had a lot of flavor. I asked for it to be medium well. It was more on the rare side! It was still fine, I can eat my steak any way! Baked potato and salad were very good also. Wife had her 6oz steak well done, with broccoli and salad. She was very satisfied with her dish. We had their cheese fries as a appetizer, everyone was raving about this?? Don't know why! No big deal. Service: Our waiter was very good, he was always making sure our drinks were full, and came by a lot. They only issue I had was their price, not his is not a high dollar steakhouse! But, it's still on the pricier side. When they open up the Surprise location, we will be there.
(3)
Lester M.
Did not have a good experience at longhorn tonight. First off ,I'm in a wheel chair & had no help getting in the dooir. We were seated & ordered our food. The server was not personable in the least. We had to ask for refills & everything else we needed . The steak was cold when brought to the table . When we notified the server she acted like it was an imposition to tell her. did not say she was sorry, just took the steak in the back room and when all about her business. a gentleman that was dressed rather nice brought the steak back out firmly set it on the table and said here. still was not hot but kind of like a lukewarm like the food you get to McDonalds. the steak had absolutely no flavor. When we went to leave the restaurant there were no apologies for the terrible service or the food being cold or absolutely nothing. there were two servers at the front desk when I was ready to leave and neither one of them offered to open the door so I can get the wheelchair through. service like this they will not be in business long.
(1)
Chris C.
This was the first time eating here and my girlfriend and I realy enjoyed are food. I ordered lobster and steak and let me tell you it was awesome. I was impressed how the cook chose to throw out the first lobster do to he felt it was over cooked. The cook also came to the table and made sure we where satisfied with the food which showed a lot about his love for the food he makes. After eating my delicious lobster and steak I got to experience for the first time fried cheese cake and ice cream and I will be coming back here to try more of the food for sure.
(5)
Rickey Lynn G.
LongHorn Steakhouse 1434 S. Alma School Road Mesa, Arizona 85210 (Preface) I don't usually like to evaluate chain restaurants, but with more and more people eating at them it seemed proper to evaluate this one. This is part of the Darden chain, which also includes Olive Garden, etc. I arrived at 6:15, and though told it was a 10 minute wait, I was seated in 3 minutes. My waiter brought a drink and warm bread quickly and handed me the menu as well as explained the specials of the night. The waiter, Tim, was extremely attentive and honest when asked about items on the menu. How refreshing! I was originally going to get the Rib Eye Steak, but Tim suggested that I get the larger Rib Steak on the Bone. He wasn't pushy, but offered good reasons to get it - an excellent job of up-selling for a restaurant. I also ordered a Baked Potato with lots of butter and a salad with Honey Mustard Dressing. Of the Bread, I can only say it was warm. I didn't care for the flavor of it, and it almost seemed to be under baked and lacking in flavor. The Salad was a nice portion with a good dressing, though I didn't care for the diced tomato on it. Diced tomato is a way of a restaurant saving money by not using premium tomatoes. Not a good idea. In due course my steak appeared. I had ordered it rare, and it came medium. My waiter immediately took it back, apologized, and had a new one cooked properly with a new baked potato in minutes. Great service. The steak was perfectly cooked this time, with perhaps a touch too much of seasoning, but that is an individual preference. The potato was properly presented with lots of butter as I had asked. My biggest criticism is the same one I have in many steak houses - I hate being given oversized knives with serrated edges. If the steak is as tender as steak houses claim, a sharp, plain edged knife will easily do the job without tearing up the meat. My steak had a bit of silver skin still on it, which should have been removed by the butcher. My waiter kept checking up to make sure my drink was full and I had everything I wanted. I was quite full, and my waiter promptly brought a take home box and even brought a small cruet to put some horse radish sauce in. (I like horse radish on more than just prime rib). Most places make a big deal out of my ordering it, but my waiter didn't bat an eye and even brought extra. Even though I was full, I wanted to try dessert. While many of the desserts are brought in from the outside, I was told that the Caramel Apple Goldrush was made in house. My only comment about it would be to describe it as comfort food. Warm, gooey, comforting apples in a rich sauce with lots of cinnamon and caramel sauce, topped with a very smooth vanilla ice cream slowly melting over it. I could have made a meal just out of this dessert! It's a real winner. I have eaten in some of the top restaurants of the world, from those of the Iron Chef's to the Flagship of Mortons in Hong Kong to Elements in Paradise Valley, and the service I had tonight was right up there if not better than any of them. Service can make or break a meal, and service was absolutely tops tonight. Kudo's to Tim, my waiter, and I hope my tip showed him just how much I appreciated him. 3 1/2 stars for the food, and an extra 1/2 star for service and cleanliness for a total of 4 stars. I will definitely evaluate this restaurant again in the future to see if the service stays up to standard.
(4)
Emma D.
I would give this place a 5 stars except it didn't go above and beyond my expectations. When I first entered I thought we had just entered a retirement home chow. Not that the place didn't look nice but it wasn't anything special and the crowd did look like they just unloaded from a retirement home bus. But the staff was very friendly, the food was great-my filet with cheddar and bacon was tender even though I had to have it well done and the veggies I ordered were crisp and fresh! Seating was comfy and the food arrived super fast! I'd never not been able to finish my salad before the main course. For a pregnant woman this was a dream! And the bill was nothing to gasp over. Next time I'd come here dressed more casual ready for a decent steak or a good drink. Not a whole lot of entertainment there so this is a place to visit with friends or family. We were done with our meal and paid for in almost exactly and hour.
(4)
Joe H.
Longhorn was my choice because I was flying solo, it was close and I was pretty sure they would have the Stanley Cup Final on at the bar. Let me preface this by saying I'm a Bruins fan, they are currently winning game 6 so I feel good. Back to the review, check on the game; one star. Any restaurant choice and subsequent review should balance expectation with performance...you don't go to Longhorn expecting Morton's. That said, they had maybe 10 wines to choose from, which exceeded my expectation, so another star. I ordered the Outlaw Ribeye, bone in and medium rare. It could have used another minute on the grill, but it was seasoned well and tasted great. Bone-in was a pleasant surprise, plus it was cooked and seasoned well...star plus a half for the bone. By the way, asparagus was good, but I was missing the advertised lemon flavor. A lemon wedge provided quickly by the bartender remedied the situation. Service...I was at the bar and service was great. Rich was tending bar, he did a great job. Last star. Well, in the time I wrote this the Bruins gave up 2 goals in 17 seconds win a minute left to lose the Stanley Cup. I'm downtrodden and therefore rounding down... Don't let a NHL game skew your read of this review. Longhorn delivered on my expectation. A GOOD steak, cooked correctly, with attentive service.
(4)
Kathy C.
Don't go with a large group and the call ahead seating is a joke. After calling ahead we still waited over an hour and a half in the restaurant to be seated. Enough was enough as we were all starving when 8pm came and we were still being told "we were next to be seated". We left and will probably never return, the food court at the mall treated us nicely.
(1)
Amanda P.
The food was great but unfortunately, the service was horrible. Do not recommend if you have a party of 8 or more.
(3)
Michael B.
I travel for business... a lot!! I've been to Longhorn before back on the east coast, never had a problem. I stopped by this location since they were new in the area, and because I had finished up a job nearby. I went in at 5 PM on a Saturday afternoon, not realizing that it was Valentine's Weekend. There were about 40 people in the lobby/waiting/foyer area. I spoke to the host, he assured me it would be about 25 minutes until they could seat me. I waited... and waited, the pager that they had given me did not go off. I had an appointment at 6:30, so at 5:45 I went to the host stand to check on how long it would be and to turn the pager in. They said they had called me, and I waved the pager and said that it had never gone off nor had I heard them call my name. There was no apology, nor anything offered. This is very bad business, even poorer service, and it's just the type of thing that killed Lonestar when they were in business here in the valley. I've contacted the corporate office, but no word back yet, I'll keep you posted on what they did or did not do.
(1)
Danny O.
To be fair, the only reason this gets 1 star is because our waiter was really good and friendly. Typically, GREAT service will overcome lower quality food, but unfortunately for our waiter, the food was NOT at all what I expected. My wife's sirloin was overcooked, my daughter's hamburger had no flavor. $9 for this burger!!! I could have purchased 3 cheesburgers from Rod's Cafe for this price and the burgers at Rod's Cafe are MUCH tastier (I need to make an official visit there and write a review). Her french fries must have been frozen. McDonalds....show them how to make fries, please. My ribeye, which was cooked as I like ALSO had NO flavor. And the menu lists this as the cut of meat with the MOST flavor. WOW, I would hate to taste the other cuts. It was a good thing I waited until this morning to write this review, because I woke up at 3am with acid reflux, most likely due to the steak I ate. I guess my money is used to maintain the BEAUTIFUL decor. NEVER again will I visit this place again.
(1)
Kenny S.
Ate there for the first time on 7/12/14 Very nice interior decor. Wait staff seemed relatively clueless starting with almost 15 minutes until we were Noticed. It was one of those experiences where you thought you were in the twilight zone! Waiter comes over to tell us that there was no onion soup while the girl delivers the soup to the table... Our waiter just seemed checked out and the whole staff looked stretched thin. Seems the term medium rare has been replaced by medium on the burgers....mine still came out medium rare. Corporate thing i'm sure. I had the steakgouse burger......it was ok and small in the world of 11.00 burgers. Believe it or not, my girls rib eye was outstanding....,buttery and perfectly seasoned Maybe we'll try it again for happy hour
(2)
Stacy G.
Nasty. I'd rather spend a little more for better quality food. This is one step up from Applebee's.
(1)
Blackjack King L.
I love this place!!!! The Wild West shrimp is the best ever!!! It is the reason why I love coming here. 10.0 - appetizer - Wild West shrimp 8.0- entree- bacon burger- great and cooked well- mouthwatering taste with fresh flavor 8.0- fries- fresh and delicious
(4)
Melissa B.
We were seated right away, host was very friendly and seemed to like his job. The food was OK, (mac and cheese was great), but stay away from the soup, not worth the upcharge. Waitress needs a lot more training in how to pretend to appreciate the fact that we went out of our way to stop and give Longhorn steakhouse and her our hard earned money. She was the most unfriendly person I have ever come across. Never once did she bother to smile or thank us. I know in this day and age you can't ask a lot out of people, but I have had better service at Taco Bell.
(2)
Brad E.
I had been hearing quite a bit from family about this place. I had heard over and over about how awesome the mac n cheese was. The biggest reason people had been pushing this place was because of the quality of the steak for the price you pay. The mac n cheese was excellent! I'm not a fan of the bread crumbs on any mac n cheese, I prefer the smooth & creamy. Despite the use of bread crumbs on their mac n cheese, it was still one of the better recipes that I have had. Not the best, but probably a top 5. The bacon was a nice addition. Go big on the steak. If you go to a place for a steak & don't get the cut that they say is their best, then you can't pass effective judgement. I went with the rib-eye on the bone, that was the best according to the staff. They were very good about making sure you understood their scale/coloring for cooking the meat. Mine came out a perfect medium. They also took the time to explain that my cut would involve a heavier dose of fat/marbling. I am usually a fan of the fat because it adds flavor and is generally a soft fat that melts in your mouth. The fat on my cut was tougher than I am accustomed to though. There were a few bites with melt-in-your-mouth fat, but quite a bit of the fat was silver skin tissue. Very tough to chew, so I spent a lot of time trying to cut it out of my bites. This left a healthy portion of uneaten steak on my plate as it was difficult to remove the silver skin effectively. All of that said, the steak had a great flavor. My date had the Blue Crab & Meyer Lemon Filet. Basically Flo's Filet with a blue crab mixture on top served on a bed of grilled asparagus. I thought the steak was pretty good here as well, but I wasn't a big fan of the blue crab on top. I felt that the seafood taste overwhelmed the flavor of the steak. I'm okay with surf n turf, but I guess I prefer to eat them in separate bites. If you are looking for the flavor of a high-end steak house, you won't find it here. Although it was very good when you are considering what you pay, it just isn't as good as some of the big names like Capital Grille, Flemming's, Ruth's Chris, or Morton's to name a few. If you are deciding between LongHorn and a Black Angus, Outback, or Texas Roadhouse type of restaurant, I would definitely pick LongHorn. As a side note, a few years ago Ruth's Chris started a more affordable menu with a 3-4 course meal for $35-$45 per person. I don't know if they are still doing this, but if so, there is no reason to go to a lower-end steakhouse if price was your concern.
(4)
Jay L.
Quiet night, not a lot of patrons but it took them a while to even notice me. I walked in, no greeter present. Walked over to bar, no bartender present. Hmm should I go someplace else? I thought, since I'm already here, I might as well stay. Plus it's on the corporate card. So I stayed. Bartender finally shows up and takes my order. Didn't offer me a drink until I was about to pay my bill. Wow, there goes your tip. But in the end, I couldn't do it and since it's not my money, I still ended up leaving a 15% gratuity.
(2)
Scott C.
Seriously one of the best steaks I've had. Perfectly done and flavorful. Also loved the stuffed mushroom appetizers, although I could tell they weren't exactly the healthiest thing on the menu. The bread was also very good. We were kept waiting quite a while on our order (they had forgotten about it). The other strange thing was a confrontation we witnessed between the manager and an unruly, yelling customer. Whatever had happened, it's safe to say there was something off with the customer, but the manager could have found a better place to resolve the issue than right in the middle of the dining room, which distracted most of the diners and was pretty uncomfortable for a second. Otherwise, I'd say he did the best he could to diffuse things.
(4)
Jim C.
Been here a few times. Service is always good, food comes out right, AND cooked right. Which BTW seems to be getting harder to find someone that knows how to cook a steak to temp. At least these guys still remember how to do it. Usually a small wait, which is OK, bar has good service as well.
(4)
Michael S.
This used to be our favorite steakhouse. Nope, not anymore. Slow service, entrees came out in stages leaving cold food for most of the table. The meat was all under cooked and so tough I don't want to give the left overs to the dog. Too bad.
(1)
Vincent James D.
This is absolutely a 5 star review. the extra 5th star is without a doubt due to the extraordinary service that we received from ACE. But I must not leave out the exceptional food this is only my second time to this restaurant and both times the food and service was AWSOME. This particular time I ordered the salmon it was the
(5)
Kelly B.
It was yummy! Had the ribeye, gratin potatoes, apple cider ribs, sweet potato and the brownie desert. Loved it! Ask for Stephanie's section if you have kids. She was great with our 5yo son. (And with us too). Thanks Stephanie!
(5)
Joe H.
Longhorn was my choice because I was flying solo, it was close and I was pretty sure they would have the Stanley Cup Final on at the bar. Let me preface this by saying I'm a Bruins fan, they are currently winning game 6 so I feel good. Back to the review, check on the game; one star. Any restaurant choice and subsequent review should balance expectation with performance...you don't go to Longhorn expecting Morton's. That said, they had maybe 10 wines to choose from, which exceeded my expectation, so another star. I ordered the Outlaw Ribeye, bone in and medium rare. It could have used another minute on the grill, but it was seasoned well and tasted great. Bone-in was a pleasant surprise, plus it was cooked and seasoned well...star plus a half for the bone. By the way, asparagus was good, but I was missing the advertised lemon flavor. A lemon wedge provided quickly by the bartender remedied the situation. Service...I was at the bar and service was great. Rich was tending bar, he did a great job. Last star. Well, in the time I wrote this the Bruins gave up 2 goals in 17 seconds win a minute left to lose the Stanley Cup. I'm downtrodden and therefore rounding down... Don't let a NHL game skew your read of this review. Longhorn delivered on my expectation. A GOOD steak, cooked correctly, with attentive service.
(4)
Kathy C.
Don't go with a large group and the call ahead seating is a joke. After calling ahead we still waited over an hour and a half in the restaurant to be seated. Enough was enough as we were all starving when 8pm came and we were still being told "we were next to be seated". We left and will probably never return, the food court at the mall treated us nicely.
(1)
Amanda P.
The food was great but unfortunately, the service was horrible. Do not recommend if you have a party of 8 or more.
(3)
Michael B.
I travel for business... a lot!! I've been to Longhorn before back on the east coast, never had a problem. I stopped by this location since they were new in the area, and because I had finished up a job nearby. I went in at 5 PM on a Saturday afternoon, not realizing that it was Valentine's Weekend. There were about 40 people in the lobby/waiting/foyer area. I spoke to the host, he assured me it would be about 25 minutes until they could seat me. I waited... and waited, the pager that they had given me did not go off. I had an appointment at 6:30, so at 5:45 I went to the host stand to check on how long it would be and to turn the pager in. They said they had called me, and I waved the pager and said that it had never gone off nor had I heard them call my name. There was no apology, nor anything offered. This is very bad business, even poorer service, and it's just the type of thing that killed Lonestar when they were in business here in the valley. I've contacted the corporate office, but no word back yet, I'll keep you posted on what they did or did not do.
(1)
Joe H.
Longhorn was my choice because I was flying solo, it was close and I was pretty sure they would have the Stanley Cup Final on at the bar. Let me preface this by saying I'm a Bruins fan, they are currently winning game 6 so I feel good. Back to the review, check on the game; one star. Any restaurant choice and subsequent review should balance expectation with performance...you don't go to Longhorn expecting Morton's. That said, they had maybe 10 wines to choose from, which exceeded my expectation, so another star. I ordered the Outlaw Ribeye, bone in and medium rare. It could have used another minute on the grill, but it was seasoned well and tasted great. Bone-in was a pleasant surprise, plus it was cooked and seasoned well...star plus a half for the bone. By the way, asparagus was good, but I was missing the advertised lemon flavor. A lemon wedge provided quickly by the bartender remedied the situation. Service...I was at the bar and service was great. Rich was tending bar, he did a great job. Last star. Well, in the time I wrote this the Bruins gave up 2 goals in 17 seconds win a minute left to lose the Stanley Cup. I'm downtrodden and therefore rounding down... Don't let a NHL game skew your read of this review. Longhorn delivered on my expectation. A GOOD steak, cooked correctly, with attentive service.
(4)
Kathy C.
Don't go with a large group and the call ahead seating is a joke. After calling ahead we still waited over an hour and a half in the restaurant to be seated. Enough was enough as we were all starving when 8pm came and we were still being told "we were next to be seated". We left and will probably never return, the food court at the mall treated us nicely.
(1)
Amanda P.
The food was great but unfortunately, the service was horrible. Do not recommend if you have a party of 8 or more.
(3)
Kenny S.
Ate there for the first time on 7/12/14 Very nice interior decor. Wait staff seemed relatively clueless starting with almost 15 minutes until we were Noticed. It was one of those experiences where you thought you were in the twilight zone! Waiter comes over to tell us that there was no onion soup while the girl delivers the soup to the table... Our waiter just seemed checked out and the whole staff looked stretched thin. Seems the term medium rare has been replaced by medium on the burgers....mine still came out medium rare. Corporate thing i'm sure. I had the steakgouse burger......it was ok and small in the world of 11.00 burgers. Believe it or not, my girls rib eye was outstanding....,buttery and perfectly seasoned Maybe we'll try it again for happy hour
(2)
Stacy G.
Nasty. I'd rather spend a little more for better quality food. This is one step up from Applebee's.
(1)
Blackjack King L.
I love this place!!!! The Wild West shrimp is the best ever!!! It is the reason why I love coming here. 10.0 - appetizer - Wild West shrimp 8.0- entree- bacon burger- great and cooked well- mouthwatering taste with fresh flavor 8.0- fries- fresh and delicious
(4)
Edward D.
Was not planning to eat here, running around from surprise. Agreeing to meet my cousin half way to eat. Well you see how far I was from Surprise!! Longhorn will be opening a new location in Surprise on April 1st! SO I guess this was a good way to see how their food was. Food: Wife and I had their two for $20 meal, I went ahead and upgraded to a 8oz steak for an additional $3. Had my steak with a baked potato, and salad. Steak was really good, had a lot of flavor. I asked for it to be medium well. It was more on the rare side! It was still fine, I can eat my steak any way! Baked potato and salad were very good also. Wife had her 6oz steak well done, with broccoli and salad. She was very satisfied with her dish. We had their cheese fries as a appetizer, everyone was raving about this?? Don't know why! No big deal. Service: Our waiter was very good, he was always making sure our drinks were full, and came by a lot. They only issue I had was their price, not his is not a high dollar steakhouse! But, it's still on the pricier side. When they open up the Surprise location, we will be there.
(3)
Lester M.
Did not have a good experience at longhorn tonight. First off ,I'm in a wheel chair & had no help getting in the dooir. We were seated & ordered our food. The server was not personable in the least. We had to ask for refills & everything else we needed . The steak was cold when brought to the table . When we notified the server she acted like it was an imposition to tell her. did not say she was sorry, just took the steak in the back room and when all about her business. a gentleman that was dressed rather nice brought the steak back out firmly set it on the table and said here. still was not hot but kind of like a lukewarm like the food you get to McDonalds. the steak had absolutely no flavor. When we went to leave the restaurant there were no apologies for the terrible service or the food being cold or absolutely nothing. there were two servers at the front desk when I was ready to leave and neither one of them offered to open the door so I can get the wheelchair through. service like this they will not be in business long.
(1)
Chris C.
This was the first time eating here and my girlfriend and I realy enjoyed are food. I ordered lobster and steak and let me tell you it was awesome. I was impressed how the cook chose to throw out the first lobster do to he felt it was over cooked. The cook also came to the table and made sure we where satisfied with the food which showed a lot about his love for the food he makes. After eating my delicious lobster and steak I got to experience for the first time fried cheese cake and ice cream and I will be coming back here to try more of the food for sure.
(5)
Henry O.
Nicole L. . . . . . . . . Where do i even begin?????? So the only reason I went to Longhorns was because of your amazing review. It was my best friends birthday so i thought, might as well take him to an amazing, perfectly cooked, juicy, tender, quality steak dinner. Pretty easy to find as its right on Alma School, which is literally right down the street from my place in Dobson Ranch. Parking lot was pretty empty so it was a good sign that there was no wait and we would be able to get attentive service, or it was a bad sign of things to come. However, I like to stay positive. We walk in and there isnt a hostess to be found. Its pretty dead, maybe 3 - 4 tables occupied that was scattered thru out the resturant. While waiting to get seated, i'm getting my hopes up because of your review and how legendary im hoping this meal will be. You gotta understand that this was my first real steak resturant that i have been to after my 4 month journey in Southeast Asia where they usually dont eat steak. So again, we were only there based on your hyped up 5 star yelp review. After a few min, we get seated by an actual server rather than a hostess. There were 3 of us, we were all very extremely nopah. Since we were there for steaks and for a birthday celebration, the decision was made for the biggest rib eyes for everyone. So we all went with the Outlaw Ribeye, Medium for the lady and Medium Rare for the men. (From their menu: Outlaw Ribeye - We called it this because it would be a crime if you didn't try it! It is one of our favorites because of the combination of juicy marbling and fire-grilled, bone-in flavor. 18 oz. $22.49) After ordering, we get the infamous Longhorn bread. I am a huge bread and butter fan and can destroy a few loaves all to myself. However the bread was hard and seemed stale so we barely touched it. We finally received our entrees and were ready to eat. Having perfectly cooked, juicy, tender, quality steaks in mind, this was a huge disappointment. Mine was cooked to medium, my GF was cooked to medium well, and the birthday boys was cooked to medium rare. The medium rare steak was juicy but not tender, the medium steak wasnt juicy or tender, but the medium well steak wasnt so juicy but it was tender. All in all it was a huge disappointment. Service wasnt the greatest, but it was pretty average. Food quality was below average. Value isnt there. Total bill after tip and tax was about $92. We would have been better off going to Texas Roadhouse on Stapley. Maybe i just came on an off night, but corporate places like this should have a level of consistency, but to me it was just a waste of $92.
(2)
Melissa B.
We were seated right away, host was very friendly and seemed to like his job. The food was OK, (mac and cheese was great), but stay away from the soup, not worth the upcharge. Waitress needs a lot more training in how to pretend to appreciate the fact that we went out of our way to stop and give Longhorn steakhouse and her our hard earned money. She was the most unfriendly person I have ever come across. Never once did she bother to smile or thank us. I know in this day and age you can't ask a lot out of people, but I have had better service at Taco Bell.
(2)
Brad E.
I had been hearing quite a bit from family about this place. I had heard over and over about how awesome the mac n cheese was. The biggest reason people had been pushing this place was because of the quality of the steak for the price you pay. The mac n cheese was excellent! I'm not a fan of the bread crumbs on any mac n cheese, I prefer the smooth & creamy. Despite the use of bread crumbs on their mac n cheese, it was still one of the better recipes that I have had. Not the best, but probably a top 5. The bacon was a nice addition. Go big on the steak. If you go to a place for a steak & don't get the cut that they say is their best, then you can't pass effective judgement. I went with the rib-eye on the bone, that was the best according to the staff. They were very good about making sure you understood their scale/coloring for cooking the meat. Mine came out a perfect medium. They also took the time to explain that my cut would involve a heavier dose of fat/marbling. I am usually a fan of the fat because it adds flavor and is generally a soft fat that melts in your mouth. The fat on my cut was tougher than I am accustomed to though. There were a few bites with melt-in-your-mouth fat, but quite a bit of the fat was silver skin tissue. Very tough to chew, so I spent a lot of time trying to cut it out of my bites. This left a healthy portion of uneaten steak on my plate as it was difficult to remove the silver skin effectively. All of that said, the steak had a great flavor. My date had the Blue Crab & Meyer Lemon Filet. Basically Flo's Filet with a blue crab mixture on top served on a bed of grilled asparagus. I thought the steak was pretty good here as well, but I wasn't a big fan of the blue crab on top. I felt that the seafood taste overwhelmed the flavor of the steak. I'm okay with surf n turf, but I guess I prefer to eat them in separate bites. If you are looking for the flavor of a high-end steak house, you won't find it here. Although it was very good when you are considering what you pay, it just isn't as good as some of the big names like Capital Grille, Flemming's, Ruth's Chris, or Morton's to name a few. If you are deciding between LongHorn and a Black Angus, Outback, or Texas Roadhouse type of restaurant, I would definitely pick LongHorn. As a side note, a few years ago Ruth's Chris started a more affordable menu with a 3-4 course meal for $35-$45 per person. I don't know if they are still doing this, but if so, there is no reason to go to a lower-end steakhouse if price was your concern.
(4)
Craig H.
Terrific meal! Salmon, ribeye, filet all done perfectly. The gentleman host was super friendly and made us feel welcome the second we entered the front door. We were seated almost immediately (it was 5pm on a Wed night) and soon afterward our server "Ace" welcomed us, made some suggestions, and politely took our order. The ambiance and food were perfect. Would definitely go back here again (even over Outback!) good time, and happy stomachs.
(4)
Nancy M.
We went with a party of 20 and had excellent service!! All 20 of us were very happy with our food! Not one of us had anything negative to say. Very clean.
(5)
Sue C.
Unlike Dr. Who's Tardis, which is small on the outside and big on the inside, this steakhouse looks large on the outside, but surprisingly small once you are inside. I went for lunch (11:15am). I know this is a chain owned by the same company that owns the Red Lobster and Olive Garden, so I was not expecting a mom and pop local experience. That was good because my first impression was this was a 3.75 star experience (I rounded up to 4). Let's start with the decor--every western cliche you ever heard of is here. A couple of horse saddles hanging from the ceiling, shelves of cowboy boots, pictures of the Grand Canyon, wild horses running and a waterfall at Yosemite, photos of cowboys at rodeos, map of Texas, and a whole wall of western belt buckles. Not just a casual decoration of the place--nearly every wall or surface is plastered with this stuff (sometimes less is more). The background music was country and western. The seating hostess and server were very prompt, attentive, and just plain nice. The server brought warm whole grain bread and butter right away. I got the western mac n cheese and soup lunch combo for just $6.99. Now the motto here must be "Bacon hides bland food really, really well." The soup was a broccoli cheddar/asiago cheese with bacon bits. The mac n cheese had toasted bread crumbs on top and was loaded with bacon. The combo comes with homemade warm potato chips covered in cheese sauce and--you guessed it--bacon. Ironically, the cheese sauce in the soup, the mac n cheese and on the chips all tasted the same. There was no variation (do they get this from a can or something?). Now, I know this is a steakhouse and I was scoping it out for a later dinner with my husband. So I watched attentively as an older couple at the table next to my booth dug into their steaks. They hacked and sawed and practically had to chisel the meat into bit sized pieces. After watching this struggle, I am guessing that these steaks are not especially tender. I can't say for sure, but that certainly didn't encourage me to order steak from here. Parking was easy and close to the door. Would I eat here again? Maybe, but I wouldn't go out of my way to do so.
(4)
Kayla A.
Came here on lunch break with my coworkers and had amazing service from Denyse. She made the experience amazing! Definitely ask for her if you ever have the chance!
(5)
Kimberly R.
Ate here again on Saturday October 18, 2014. The food was exactly as expected but the service was really bad. One star for service! The server asked me if I wanted a refill on my drink after I waved her over and I said yes please.... She came back with the bill. When she brought our salads out she came with 3 salads dropped off 2 at our table and took the 3rd to another table. I thought it may have been my salad since they were all the same. She came back to our table and I asked her if I could have my salad and she says oh you want yours now too. I'm like WTH??? Ummmm yes I would like to eat at the same time as the rest of the people at my table..... Geezzz! Very very slow service and the place was nearly empty. The food is consistent though and worth going back.
(3)
Rickey Lynn G.
LongHorn Steakhouse 1434 S. Alma School Road Mesa, Arizona 85210 (Preface) I don't usually like to evaluate chain restaurants, but with more and more people eating at them it seemed proper to evaluate this one. This is part of the Darden chain, which also includes Olive Garden, etc. I arrived at 6:15, and though told it was a 10 minute wait, I was seated in 3 minutes. My waiter brought a drink and warm bread quickly and handed me the menu as well as explained the specials of the night. The waiter, Tim, was extremely attentive and honest when asked about items on the menu. How refreshing! I was originally going to get the Rib Eye Steak, but Tim suggested that I get the larger Rib Steak on the Bone. He wasn't pushy, but offered good reasons to get it - an excellent job of up-selling for a restaurant. I also ordered a Baked Potato with lots of butter and a salad with Honey Mustard Dressing. Of the Bread, I can only say it was warm. I didn't care for the flavor of it, and it almost seemed to be under baked and lacking in flavor. The Salad was a nice portion with a good dressing, though I didn't care for the diced tomato on it. Diced tomato is a way of a restaurant saving money by not using premium tomatoes. Not a good idea. In due course my steak appeared. I had ordered it rare, and it came medium. My waiter immediately took it back, apologized, and had a new one cooked properly with a new baked potato in minutes. Great service. The steak was perfectly cooked this time, with perhaps a touch too much of seasoning, but that is an individual preference. The potato was properly presented with lots of butter as I had asked. My biggest criticism is the same one I have in many steak houses - I hate being given oversized knives with serrated edges. If the steak is as tender as steak houses claim, a sharp, plain edged knife will easily do the job without tearing up the meat. My steak had a bit of silver skin still on it, which should have been removed by the butcher. My waiter kept checking up to make sure my drink was full and I had everything I wanted. I was quite full, and my waiter promptly brought a take home box and even brought a small cruet to put some horse radish sauce in. (I like horse radish on more than just prime rib). Most places make a big deal out of my ordering it, but my waiter didn't bat an eye and even brought extra. Even though I was full, I wanted to try dessert. While many of the desserts are brought in from the outside, I was told that the Caramel Apple Goldrush was made in house. My only comment about it would be to describe it as comfort food. Warm, gooey, comforting apples in a rich sauce with lots of cinnamon and caramel sauce, topped with a very smooth vanilla ice cream slowly melting over it. I could have made a meal just out of this dessert! It's a real winner. I have eaten in some of the top restaurants of the world, from those of the Iron Chef's to the Flagship of Mortons in Hong Kong to Elements in Paradise Valley, and the service I had tonight was right up there if not better than any of them. Service can make or break a meal, and service was absolutely tops tonight. Kudo's to Tim, my waiter, and I hope my tip showed him just how much I appreciated him. 3 1/2 stars for the food, and an extra 1/2 star for service and cleanliness for a total of 4 stars. I will definitely evaluate this restaurant again in the future to see if the service stays up to standard.
(4)
DerickandMegan D.
Walk in the door and Boom!!! Nice little hostess with a smile greets and seats me and advises who my waitress will be. Wait for it...Boom!!! Another friendly smile from the waitress herself. She is very nice and professional and takes my drink order. I ask about lunch combos being an adult entree... They are!! Free app for me via email coupon, she looks at the code via my phone and holla!!!! Spinach dip is great. Not to keen on the chips (i like plain tortillas myself) but the dip itself is great, nice thick texture and flavorful. The atmosphere is laid back and decor is cool. Definitely one of the nicer interiors I've seen from a chain steak joint. Braised beef and shrimp/lobster come and is say its decent. Nothing over the top for my taste buds but the bacon/cheese covered chips (and crackers) that come w/the soup are a delight. The right kind of crunch in my soup-like it. This particular meal gets 4/5 for flavor as the BBQ sauce leaves a little to be desired. Overall, a nice little lunch outing. I want a dessert but I just can muster myself to do it, shame on me!
(4)
Nicole L.
Amazing, perfectly cooked, juicy, tender, quality steaks! I went here with a party of five to try out this new location. I didn't think this place would be that great and thought it would be comparable to like black angus or outback and let me tell you how wrong I was! I'm pretty picky when it comes to steak, I don't like sawing off pieces of meat and I order my steaks medium rare and they never come out that way or it's just bleeding everywhere and still raw. we ordered the lobster stuffed filet and the ribeye and omg we were in heaven and could not believe how effortless it was to cut off a piece of steak and chew it. it melted in my mouth and was so flavorful and well seasoned. the service was great and attentive. I will most definitely come back again!
(5)
Deb B.
a wonderful place to get a steak cooked perfectly, and the seasoning is spot-on every time. No need for condiments!!
(4)
Michael C.
An average steak for an average price. Nothing I ordered really stood out at all, even the service was mediocre. I would compare this to a Sizzler or a Lone star. You would be much much better off eating at the Texas Roadhouse just east of here on the 60 & Mesa drive.
(3)
Mary Ann R.
It takes a lot to impress me, so when I say don't walk, run to the LongHorn, I mean it! Great food and fabulous service.
(5)
Emma D.
I would give this place a 5 stars except it didn't go above and beyond my expectations. When I first entered I thought we had just entered a retirement home chow. Not that the place didn't look nice but it wasn't anything special and the crowd did look like they just unloaded from a retirement home bus. But the staff was very friendly, the food was great-my filet with cheddar and bacon was tender even though I had to have it well done and the veggies I ordered were crisp and fresh! Seating was comfy and the food arrived super fast! I'd never not been able to finish my salad before the main course. For a pregnant woman this was a dream! And the bill was nothing to gasp over. Next time I'd come here dressed more casual ready for a decent steak or a good drink. Not a whole lot of entertainment there so this is a place to visit with friends or family. We were done with our meal and paid for in almost exactly and hour.
(4)
Garren G.
Steak was not cooked to order. Server acted like she did not care. Appetizer to share was small and not that good. Side Mac and cheese was great.
(2)
Brandon K.
Excellent service and perfect medium rare steak! Make sure you try the longhorn steak sauce. They make it at your table using garlic, jasmine, and orange peels.
(5)
David C.
The atmosphere was inviting and well done and the noise level as appropriate for conversation. The wine list was excellent but by the glass was a little short for prices. The food was cooked as ordered and portions generous. The Key Lime pie was made with real Key Limes and was best we've had in the valley. Will repeat although a little bit of a drive for us.
(4)
Michael B.
I travel for business... a lot!! I've been to Longhorn before back on the east coast, never had a problem. I stopped by this location since they were new in the area, and because I had finished up a job nearby. I went in at 5 PM on a Saturday afternoon, not realizing that it was Valentine's Weekend. There were about 40 people in the lobby/waiting/foyer area. I spoke to the host, he assured me it would be about 25 minutes until they could seat me. I waited... and waited, the pager that they had given me did not go off. I had an appointment at 6:30, so at 5:45 I went to the host stand to check on how long it would be and to turn the pager in. They said they had called me, and I waved the pager and said that it had never gone off nor had I heard them call my name. There was no apology, nor anything offered. This is very bad business, even poorer service, and it's just the type of thing that killed Lonestar when they were in business here in the valley. I've contacted the corporate office, but no word back yet, I'll keep you posted on what they did or did not do.
(1)
Danny O.
To be fair, the only reason this gets 1 star is because our waiter was really good and friendly. Typically, GREAT service will overcome lower quality food, but unfortunately for our waiter, the food was NOT at all what I expected. My wife's sirloin was overcooked, my daughter's hamburger had no flavor. $9 for this burger!!! I could have purchased 3 cheesburgers from Rod's Cafe for this price and the burgers at Rod's Cafe are MUCH tastier (I need to make an official visit there and write a review). Her french fries must have been frozen. McDonalds....show them how to make fries, please. My ribeye, which was cooked as I like ALSO had NO flavor. And the menu lists this as the cut of meat with the MOST flavor. WOW, I would hate to taste the other cuts. It was a good thing I waited until this morning to write this review, because I woke up at 3am with acid reflux, most likely due to the steak I ate. I guess my money is used to maintain the BEAUTIFUL decor. NEVER again will I visit this place again.
(1)
Dan W.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" - Harry Long Horn read my Yelp review from our last visit and actually contacted me, apologized for the less than desirable experience, and sent me a gift card. Jen and I went to the Long Horn on Alma School in Mesa this time for lunch on a Saturday. Just a little after noon we pulled in and the parking lot had barely a few cars which made me wary because when restaurants are slow is when staff gets "out of the zone" and makes mistakes. The door was opened for us by the time we walked to the entrance and we were promptly seated. Our server Carlos greeted us shortly. We order the stuffed mushrooms for an app and although we haven't had a bad batch there yet, these were still impressive. Big long plate of shrooms covered in cheese to spare. I even scooped some up to put on my buttered sour dough bread complimentary to every table. Jen ordered a sirloin and I ordered the filet and lobster. Our steaks were perfect. Check out the pics each side is perfectly symmetrical and a perfect medium rare. Not overly seasoned, just right. The loaded mashed potatoes I had as one of my sides were probably the best I have had anywhere since I can't remember when. Jen is a big asparagus fan and even I could tell the quality of her side was top notch. Thick and green even after being cooked perfectly which just enough crunch left in them. We ordered the Apple Goldrush for dessert which is best explained as your typical apple pie and ice cream dessert; although not so typical. Miserably full, Jen and I almost polished off the entire dessert it was so good, almost. It could have easily fed four. The crust was amazing. The pics don't do it justice because we tore into it right away but it's presentation was equal to it's taste. Highlight of the whole meal was our server Carlos. He was friendly, personable, and spot on with timing. Hopefully he is in some type of training position to train other servers. Also, somebody figure out who was working the cook line today and give them a raise.
(5)
Ligi T.
Well I like the food and the barkeep! But the noise level here is outrageous!! People are dropping things all over the place! So if you want a peaceful quiet place to eat this isn't it
(4)
Emily S.
First time trying after my husband had tried one at another location for a lunch meeting. He was bummed to find out you can't order the lunch for dinner. Even though they serve sandwiches for dinner and lunch. My burger (should have been simple) was rare when it came out. Now i'm not a picky eatter but when my burger is nothing but Red-Pinkish on the inside, I'm n Not what I ordered at all. They took it back and while my husband ate dinner I sat there, so it didn't get cold. When he was done my burger came back - same one, cooked a little better. But there's just something about getting the same one and seeing it rare that you aren't hungry anymore. I picked the good pieces off of it. And I ate while my husband sat and watched me. Manager even was making his rounds and saw me waiting - just asked if I had something coming out. Waiter was nice and efficient but my frustration was we didn't get ANYTHING for the inconvenience. Not half off or a coupon for an appetizer next time. No free dessert. Not even $2 off. Something would have been a nice gesture to get us to walk thru that door again.
(2)
Nicole L.
Amazing, perfectly cooked, juicy, tender, quality steaks! I went here with a party of five to try out this new location. I didn't think this place would be that great and thought it would be comparable to like black angus or outback and let me tell you how wrong I was! I'm pretty picky when it comes to steak, I don't like sawing off pieces of meat and I order my steaks medium rare and they never come out that way or it's just bleeding everywhere and still raw. we ordered the lobster stuffed filet and the ribeye and omg we were in heaven and could not believe how effortless it was to cut off a piece of steak and chew it. it melted in my mouth and was so flavorful and well seasoned. the service was great and attentive. I will most definitely come back again!
(5)
Deb B.
a wonderful place to get a steak cooked perfectly, and the seasoning is spot-on every time. No need for condiments!!
(4)
Michael C.
An average steak for an average price. Nothing I ordered really stood out at all, even the service was mediocre. I would compare this to a Sizzler or a Lone star. You would be much much better off eating at the Texas Roadhouse just east of here on the 60 & Mesa drive.
(3)
Mary Ann R.
It takes a lot to impress me, so when I say don't walk, run to the LongHorn, I mean it! Great food and fabulous service.
(5)
Emma D.
I would give this place a 5 stars except it didn't go above and beyond my expectations. When I first entered I thought we had just entered a retirement home chow. Not that the place didn't look nice but it wasn't anything special and the crowd did look like they just unloaded from a retirement home bus. But the staff was very friendly, the food was great-my filet with cheddar and bacon was tender even though I had to have it well done and the veggies I ordered were crisp and fresh! Seating was comfy and the food arrived super fast! I'd never not been able to finish my salad before the main course. For a pregnant woman this was a dream! And the bill was nothing to gasp over. Next time I'd come here dressed more casual ready for a decent steak or a good drink. Not a whole lot of entertainment there so this is a place to visit with friends or family. We were done with our meal and paid for in almost exactly and hour.
(4)
Garren G.
Steak was not cooked to order. Server acted like she did not care. Appetizer to share was small and not that good. Side Mac and cheese was great.
(2)
Brandon K.
Excellent service and perfect medium rare steak! Make sure you try the longhorn steak sauce. They make it at your table using garlic, jasmine, and orange peels.
(5)
K P.
The food is on the brink of so-so. The service average. I'm pretty picky about steak so I calculated my odds of being happy (with what could go wrong) and ordered the Rib-eye medium-rare. With the same thought in mind, I opted for a salad and baked potato. Pretty simple right? That was my plan. What I got was a very tough steak that was actually cooked to perfection. I ordered medium-rare and that's exactly what I got - a perfectly cooked steak of the poorest quality! My baked potato had clearly been baked too long, "dry" even when dripping with butter and sour cream. The salad was fine and unremarkable. Long and short - I won't go back. When you can't chew a medium-rare Rib-eye, there's definitely a problem. But the person on the grill "rocks!"
(2)
Paul M.
Your usual big box steak place. Nothing fancy, I had your standard ribeye with mushrooms and Bordelaise piled on top. It was cooked correctly(medium rare) and the sides were fine.(mash potatoes and vegetable) Service wasn't bad either.
(3)
Michael T.
This place is great! The service is great! If you haven't eaten here yet.... You need too! I had the ribeye and it was perfect! Every bite only made me want the next. The loaded mashed potatoes were great and the Mac and cheese was the best!
(5)
Larry M.
This place was fantastic when they originally first opened, but the quality and service has declined ever since. I put my finger right into the middle of the French Onion soup and it was cold but still had melted cheese on top. The kids sirloin has shrunk in size over the years as well. Even my child noticed the difference. Very disappointing. I would have said something to our server, but she was never around...never filled up our drinks, didn't even ask if we wanted boxes. Poor service, below average food.
(2)
Robert R.
Despite the long wait, the food was great, steak was a perfect medium rare, my wife's chicken was superb and the wait staff was very attentive and made sure we were ok multiple times through our meal!! We will definitely be back!!!
(4)
Ronald A.
Been coming here since it opened, the service and the food are always impeccable. Never had a bad dish, ever..:)
(5)
Candace B.
The one star is mainly for service, although the room temperature slimy beer cheese I was served that made me ill wasn't pleasant. I eat here quite frequently and normally love their food (order to-go steaks from here even!) After the last time I visited, I got pretty sick and when I called the following morning to ask about the weird cold cheese I was served I was told by Tony that it wasn't possible that their food had made me sick. Told him how sick I had been overnight and he tried telling me how food born illness works. He grilled me about what my order had been because I didn't have my receipt, so I recalled my order detail by detail so he could find my order. He called me an hour or two later and began the conversation with "Hello its Tony, How are you?" to which I replied "fine" Tony began to explain that he was sure it was not his restaurants food that made me sick, and when I asked why I was served cold cheese that was supposed to be hot, he replied with "It is always kept at 165 degrees." I mentioned how ill I still was from whatever I ate when Tony snapped back "I though you said you felt better? You said you were fine when I asked you how you were." He then began to argue with me about the situation and said I could call his insurance to file a claim. I then told him I wanted to speak with his manager because he was patronizing me and making me feel like I was wrong for even calling to ask about their food preparation. He kept asking if I had a coupon, asking what I wanted from it had ZERO customer service skills. I only wanted to see what was going on with food there because I enjoy eating there and don't want anyone getting sick like I did. After the phone call with Tony, I received a phone call from another manager named Tina. She was helpful and kind. Showed real concern for how I felt and reassured me that she would look into heating and prep of cheese. Found out it's microwaved per order, still don't know what happened there! I received a 25$ gift cert. that I might use, or I might give away. DON'T GET THE BEER CHEESE! try the fried green tomatoes.
(1)
Chad T.
I decided to try out the New Smoky Bacon Sirloin, gave it an upgrade from a 6 ounce to an 8 ounce, a mixed green salad and an Idaho Loaded Baked Potato. I had ordered the steak medium but it arrived a bit overcooked, well done but still surprisingly juicy so I shrugged and dug in. I was impressed, nice flavor mix between the smoky bacon and tomatoe butter. The baked potatoe was good, the salad just the right size and the complimentary fresh bread quite good as well. Taylor, my bartender was friendly, professional and well versed in the menu. I drank a draft Devils Ale with the meal and enjoyed my fare thoroughly. For dessert, I decided on a Chipotle Peach Margherita. Awesome but strange! Loved the spicy sweet and salty flavors. All and all, I would definitely recommend this restaurant for its cool and relaxing atmosphere as well as great cuts of beef and charming, professional staff. The single fault I found was the overzealous cooking of my steak.
(4)
Jasmine C.
I think this is my third time trying this place? The corn fritter appetizer is very good. The service was pretty friendly, a little helpful and very efficient. Everything else is meh. We were seated in a booth that had the soda dispenser on the other side of the wall. The sound of it was very annoying while trying to dine. The bread was the texture of a hockey puck. Thought it was a fluke and we asked for different bread - same situation. The rib eye steak is way over seasoned in my opinion. Got the one on the grill not from pan. Tried the dessert sampler and was not impressed with a single thing of the three options. The place is just over priced for what you get. Texas Roadhouse is much better.
(2)
Jacob E. G.
Came here awhile ago with a friend. Thought I would treat her nicely to w good meal in a nice atmosphere. The place looked really clean and nice. The steak that I ordered was well done in both ways. We received great service and had a very enjoyable night here.
(5)
Michael B.
Hands down the most accommodating restaurant! Went there with much older family members, waiter and manager were outstanding!!! Aside from that, the meals were AMAZING!!!
(5)
Wes B.
Another lunch at Longhorn... perhaps the fifth or so time I've eaten alone at the bar. My previous experiences with the food and service have been what i would call 'average, but acceptable.' I arrived to a greeting from the bartender, who promptly delivered the beverage I ordered. Well, it went downhill after that... I ordered a salad and corn-on-the-cob.... and I waited... Two other customers came in after me, and I overheard them place an order to go. After a while, the server delivered their steak lunches to go while I waited at the bar... I was the only patron at the bar ... and I received no words of reassurance from the bartender that my lunch was coming - she did not ask if I wanted another beverage: not another word from her whatsoever. After nearly 30 minutes of waiting, my lunch was delivered; the bartender did not give me utensils, and I to ask for them. Despite my beverage glass being empty, she did not ask if I wanted another one ... she never returned to ask how my lunch was.... In short, I never saw her again... I left $25 cash on the bar for the $23 lunch ... the $2 tip was too much.
(1)
TJ H.
Father's Day, a pretty busy day in the restaurant world. Longhorn's was busy. We called ahead to check on the wait time. We were told it was 40 - 60 minutes. But, she would put our name down if we wanted. Nice. So, we put our name on the list and waited for 25 minutes before leaving. We arrived, were handed our pager and only had to wait an additional 15 minutes or so, pretty much right on the 40 minutes we were told. Kudos for that system. I wish other restaurants would take note of that. When people call, put their name down on the wait list. Now, the review. There were 4 of us dining. My silverware had not been washed, there was dried food crusted on the fork and knife. Yuk. Everybody else got clean silverware. Our waiter was hustling, but he just couldn't get it ALL dialed in. The bread took a long time to make it to our table, and that's only after we asked a few times for it. The first item we ordered was the Sweet Chili Calamari appetizer. It was cooked very nicely. We asked for the Sweet Chili sauce on the side, which it was. Next on our order were the salads. Our table ordered 2 salads D.O.S. (dressing on the side) but only 1 came out correctly. A new salad was brought out fairly quickly. The salads were nice, nothing special. For our main courses, our table ordered the Flat Iron Steak, Primetime Burger, Longhorn Gourmet Burger and the kids Sirloin steak. The Flat Iron steak was cooked correctly and tasted fine as did both burgers. The kids sirloin was cooked o.k., it was just a fairly wimpy portion. All in all, it was o.k. Nothing special but nothing to keep us from coming back some day. I would also like to add that it was quite loud inside, a bit more like a cafeteria sound level then what I expected inside Longhorn's.
(3)
Dave O.
Was happy with our experience... The good... Flat iron steak was great. Mac n cheese was the bomb. Sweet potato was delish. Denise our server was super friendly and welcoming. The bad... Well, nothing was bad. So what could have better? The bread was good but not the best restaurant bread I have had. The spinach dip was very good but a little heavy on the spinach. Nobody checked on us after we got our food so I ate most of the steak before getting any A1 sauce. To their credit we did eat very quickly. Overall great experience and would come again.
(4)
Jesse G.
Awful service, arrogant manager, lazy bar lady (with long hair and glasses) who couldn't wait to go on break while she ignored my paid order and knew I was sitting there for over an hour waiting for my $10.00 take out order in which I called in advanced before I arrived there. I asked for my refund and was disgusted with the whole crew I even refused their free food. Sometimes, its not about getting free food for inconvenience and inconsideration its about customer service! Your customer service was awful why would I want to eat your food? You guys are an awful crew and you have an arrogant manager. I won't come back to this establishment again.
(1)
Ash D.
I don't really write reviews but I had to write this. Appetizer took more than 30 min come and when it came it was soggy and messy. Shrimp was oily soggy and tasteless. Salad felt like it was cut a week ago and it looks "OLD". That was my first visit in this restaurant and I absolutely hate it here Manager came apologized for mistakes. End up ordering $25 Steak which was really good though the side order risotto was NOT good.
(1)
Bao H.
I usually don't write about chains unless I feel really strongly about it. Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine. Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group. Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager. In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!
(1)
Stephanie D.
A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.
(5)
Nina H.
This place is always delicious with great prices. I even came here during mothers day I believe and still had great service. Always my family's go to steak place.
(4)
Angelica M.
Yummy!!! This place is delicious!!! Bread they first served just melts in your mouth. The steak is soo juicy. The servers seem to love their job. This is my favorite steakhouse!
(5)
Robert L.
Always great food and service, we started with the wild west shrimp and than we ordered the surf & turf cooked perfectly. and no wait on a Fri night. Great Meal
(5)
David P.
Probably the best 'non-prime' steaks we've had in the valley. I had the rib-eye and my wife had the filet, both slightly over cooked but the bark / seasoning is wonderful & they were tender & juicy. Even though I'm a rib-eye lover, next time I am getting the filet, it was wonderful. The Texas onion was just okay, no where near as good as Outbacks but acceptable but I dont think I would get it again. Loved the atmosphere , service was above average & prices are in line. Definitely give it a try.
(4)
Kate M.
I seem to remember when I lived in Florida 10+ years ago that Longhorn was its own chain, wasn't it? Stock symbol was LOHO. That's fun to say. Now they are part of the Darden Group. Hmmm.....well I like the Yard House and would like to try Seasons 52 and The Capital Grille, but I think Red Lobster is a travesty. I did a case study on the Darden Group years ago, and I'm not sure how I feel about Longhorn being part of it. BUT.....where was I? I should be writing a review. We had a great experience last night. Our server, Keith, I believe was also the bartender and he was working his butt off. He lets people know he'll be right with them, which is always appreciated, and he got our drinks right out to us and took our order quickly. The place was starting to fill up and he had the bar area plus a few booths and he was all over it. He did a great job. And I have to admit I loved it when he got after some of the other staff for piling their ramekins, extra napkins, and misc. other items on the end of his bar. You go Keith! Get after those knuckleheads! We had limited time so we just shared a side salad, the loaded baked potato soup, and the white cheddar & bacon stuffed filet entree. Oh my. That steak was very flavorful and cooked a perfect medium rare. Here's the description on their menu: A tender Flo's Filet stuffed with aged white cheddar and applewood smoked bacon, served over a savory brown herb sauce. Delicious. The vegetable medley side was very nice and fresh as well and included snow peas, squash, and broccoli. Today I will be drinking 2 kale smoothies and taking extra fish oil tabs, but it was worth it. When we mentioned to Keith we had a concert to hit, he got the check taken care of right away. Overall we had a very nice visit and I would be happy to go back.
(4)
Jo L.
Just got back from a meal at this restaurant*. The staff, from the Host to the waitstaff (who all helped each other out to make sure customers were taken care of in a timely manner), was on point, and our server, Stephanie, anticipated our every need. I got the lamb chops with horseradish potatoes and the meal was phenomenal! I am looking forward to returning soon! *We went at about 3:30 in the afternoon on a Saturday. It was busy, but not yet crazy busy. It was starting to fill up when we were leaving about an hour later.
(5)
D L.
Went in for couple of cocktails with the wife in the early afternoon and really really enjoyed our bartender, Mary. She was very friendly and helpful. Her friendliness encouraged us to stay for dinner. Mary was able to secure us a table in a very busy restaurant and we were sat as a family of four by Richard, the manager and attended to by Deja. Deja was very friendly, had a sense of humor, and performed well in a very busy environment The hot bread that came out before the meal was awesome and Deja was quick to take our order for drinks and our meal. I had the beefsteak tomato and bacon salad, my son had the finger enchiladas, my daughter had the kids macaroni and cheese, and my wife had the mango tilapia. All were wonderful. There was an error, in my favor, where they added chicken to my salad but they quickly took care of it on the bill when it was brought to their attention. The staff is extremely professional, friendly, and very good at customer service. In our experience, they serve as an example as to what good customer service in a restaurant should be. Well done!
(5)
Cynthia S.
Steak was delicious husband order the huge rib eye steak rare perfect! Mine was medium rare. This is our favorite steak house. No more Texas Road House or Logan.
(5)
Brian G.
Everything about this place surprised me, in the best possible way. The atmosphere was unique but classy, although some might find it a bit overdone and distracting, I thought it was perfect. The refurbished wood table tops were even a delight that both my wife and I pointed out. The food was exactly what I was hoping for, great quality you'd expect at a steakhouse. The server was a perfect blend of friendly, helpful, and non-intrusive, a rare find in my experience. He knew the menu and made great suggestions. The prices also surprised me, they had very affordable and tasty budget dishes and the $26-$35 steaks that you love to splurge on ever once in a while. I think this is a hidden gem, and I'll be going back sooner rather than later. With another visit as enjoyable as the first this will soon be a 5 star spot in no time.
(5)
Mike S.
The food was pretty good, but to be honest the service was subpar. I don't know if it was a bad night, maybe it was, but it defiantly tarnished my experience here a bit. To be totally honest, it was either here or Texas Roadhouse, should have gone to the roadhouse. I don't know, I might give it another chance.
(2)
Tina G.
Ordered the salmon which was literally raw in the middle. They took it back to fix and it came back cooked but extremely hot all the way through and extremely dry, so they obviously microwaved it. My husband's steak was obviously cooked with the salmon since it tasted fishy. And what was supposed to be a medium steak still oozed blood. Not a great experience!
(2)
J R.
Service is good here is why i gave two Stars but the food is just ok... My steak tasted Like it was boiled..if you like places like Texas road house this is not the place for you-you will be disappointed
(2)
MaryLou D.
Lucky lucky me! And it's nice to have some of my Karma coming back to me! I decided to try out the Longhorn Steakhouse Saturday night. I thought it was a new location of a different restaurant of a similar name on Southern that had closed, but when I got there I discovered this was a brand new restaurant that hadn't even opened yet. The parking lot was full but when I got the to the front door I was told by the two people holding menus that this was a training night and not open to the public. I made a joke that it was too bad I couldn't be a trainee for the evening and went to leave when they asked, Is it just you? and I said Yup, just me, so they handed me a menu and said you can go on in and sit in the bar area. The meal will be complimentary and we hope you enjoy your dinner. After I picked my jaw up off the floor I walked in and was seated at the bar by a very nice hostess and an even nicer bartender named Jen came up to me and started explaining that I could order any meal on the menu, that it included either an appetizer or dessert, my choice, and she started describing the drinks to me. I thought the folks in front said drinks were included but I did get charged for the Margarita at the end, but that was okay because it was delicious and what was in the shaker filled the class twice so it was well worth it. I looked over the menu and couldn't believe what I was seeing. So many good choices! I asked if the combinations were included and she said yes, anything on the menu. I was thinking about getting the prime rib but she said they had run out of that because they only made a certain amount and the training had been going on all day Still not believing my good luck I ordered the Filet and Lobster dinner, which would have been $26.99 any other night. The dinner came with a choice of dinner salad or Caesar, and I chose Caesar, a choice of side dishes and I chose fresh vegetables, and honey wheat bread with butter. The bread was fantastic, the Caesar salad was crisp and fresh. The steak arrived before the lobster, one of the glitches they were working out in training. I took a bite of the steak which was melt in your mouth tender. I held off on eating more so I could include the lobster in my photo. See my pictures. The filet had a wonderful grilled flavor and was cooked just right, medium rare. It did have a grisly place on one side. The lobster was very moist and juicy with excellent flavor and I savored every bite of both. The vegetables might have been a little overcooked, at least for my taste. I would've expected them to be a little crisper, but they had good flavor. I ate all the lobster but had a little piece of steak left over and decided to take my dessert in a to-go box to eat later. I finished up my Margarita, had a nice conversation with Jen, and even the manager, Anthony, came over to ask if everything was fine. From him I learned this is the first Longhorn location in Arizona, although they have others that will open soon in the Phoenix area. San Diego, where I live, is SOL for the time being. Our loss. Oh, and the Key Lime Pie, which I ate later, was one of the best I ever tasted! Aside from being complimentary, I would have gladly paid the price for this wonderful meal. I hereby give this restaurant the Mother Yelper stamp of approval and hope to get back here soon. Bon Appetit! Epilogue: I went back on the official opening day, Tues, Dec. 11th, for lunch, and one other time before I left town. The food was just as good both times.
(4)
George L.
Excellent food I had ribs that fell off the bone. Nice atmosphere and perfect friendly service.
(5)
Paul D.
This place is a ZERO star place. Stay away. If you like butter and cream sauce to saturate everything on your plate than this is your place. I ordered the crispy Parmesan Chicken and expected something along the line of the crispy chicken Parmesan tradition. Instead I got two really fatty soggy chicken breasts soaked beyond belief in a thick untasty cream sauce. Both my dining associate and myself got salads and mine was decent size but he got the junior edition with maybe 4 bits of leaf in it. It was laughable. I spent the next hour on the toilet. This place was terrible beyond belief, and very expensive as well. I took my son here who ordered a very expensive dinner of trout, shrimp and lobster. When they served it his plate had a small filet of trout on it. I asked the waitress where were the shrimp and lobster. She said the filet was stuffed with them. That's not what the menu said. The menu said it had Trout, Shrimp and Lobster and gave it a $18 price. So to get a small piece of fish and no shrimp, no lobster was a bit of a lie. I will never go to Longhorn again and tell everyone to stay away.
(1)
Jay L.
Quiet night, not a lot of patrons but it took them a while to even notice me. I walked in, no greeter present. Walked over to bar, no bartender present. Hmm should I go someplace else? I thought, since I'm already here, I might as well stay. Plus it's on the corporate card. So I stayed. Bartender finally shows up and takes my order. Didn't offer me a drink until I was about to pay my bill. Wow, there goes your tip. But in the end, I couldn't do it and since it's not my money, I still ended up leaving a 15% gratuity.
(2)
Scott C.
Seriously one of the best steaks I've had. Perfectly done and flavorful. Also loved the stuffed mushroom appetizers, although I could tell they weren't exactly the healthiest thing on the menu. The bread was also very good. We were kept waiting quite a while on our order (they had forgotten about it). The other strange thing was a confrontation we witnessed between the manager and an unruly, yelling customer. Whatever had happened, it's safe to say there was something off with the customer, but the manager could have found a better place to resolve the issue than right in the middle of the dining room, which distracted most of the diners and was pretty uncomfortable for a second. Otherwise, I'd say he did the best he could to diffuse things.
(4)
Jim C.
Been here a few times. Service is always good, food comes out right, AND cooked right. Which BTW seems to be getting harder to find someone that knows how to cook a steak to temp. At least these guys still remember how to do it. Usually a small wait, which is OK, bar has good service as well.
(4)
Kenny S.
Ate there for the first time on 7/12/14 Very nice interior decor. Wait staff seemed relatively clueless starting with almost 15 minutes until we were Noticed. It was one of those experiences where you thought you were in the twilight zone! Waiter comes over to tell us that there was no onion soup while the girl delivers the soup to the table... Our waiter just seemed checked out and the whole staff looked stretched thin. Seems the term medium rare has been replaced by medium on the burgers....mine still came out medium rare. Corporate thing i'm sure. I had the steakgouse burger......it was ok and small in the world of 11.00 burgers. Believe it or not, my girls rib eye was outstanding....,buttery and perfectly seasoned Maybe we'll try it again for happy hour
(2)
Stacy G.
Nasty. I'd rather spend a little more for better quality food. This is one step up from Applebee's.
(1)
Blackjack King L.
I love this place!!!! The Wild West shrimp is the best ever!!! It is the reason why I love coming here. 10.0 - appetizer - Wild West shrimp 8.0- entree- bacon burger- great and cooked well- mouthwatering taste with fresh flavor 8.0- fries- fresh and delicious
(4)
Chris C.
This was the first time eating here and my girlfriend and I realy enjoyed are food. I ordered lobster and steak and let me tell you it was awesome. I was impressed how the cook chose to throw out the first lobster do to he felt it was over cooked. The cook also came to the table and made sure we where satisfied with the food which showed a lot about his love for the food he makes. After eating my delicious lobster and steak I got to experience for the first time fried cheese cake and ice cream and I will be coming back here to try more of the food for sure.
(5)
Henry O.
Nicole L. . . . . . . . . Where do i even begin?????? So the only reason I went to Longhorns was because of your amazing review. It was my best friends birthday so i thought, might as well take him to an amazing, perfectly cooked, juicy, tender, quality steak dinner. Pretty easy to find as its right on Alma School, which is literally right down the street from my place in Dobson Ranch. Parking lot was pretty empty so it was a good sign that there was no wait and we would be able to get attentive service, or it was a bad sign of things to come. However, I like to stay positive. We walk in and there isnt a hostess to be found. Its pretty dead, maybe 3 - 4 tables occupied that was scattered thru out the resturant. While waiting to get seated, i'm getting my hopes up because of your review and how legendary im hoping this meal will be. You gotta understand that this was my first real steak resturant that i have been to after my 4 month journey in Southeast Asia where they usually dont eat steak. So again, we were only there based on your hyped up 5 star yelp review. After a few min, we get seated by an actual server rather than a hostess. There were 3 of us, we were all very extremely nopah. Since we were there for steaks and for a birthday celebration, the decision was made for the biggest rib eyes for everyone. So we all went with the Outlaw Ribeye, Medium for the lady and Medium Rare for the men. (From their menu: Outlaw Ribeye - We called it this because it would be a crime if you didn't try it! It is one of our favorites because of the combination of juicy marbling and fire-grilled, bone-in flavor. 18 oz. $22.49) After ordering, we get the infamous Longhorn bread. I am a huge bread and butter fan and can destroy a few loaves all to myself. However the bread was hard and seemed stale so we barely touched it. We finally received our entrees and were ready to eat. Having perfectly cooked, juicy, tender, quality steaks in mind, this was a huge disappointment. Mine was cooked to medium, my GF was cooked to medium well, and the birthday boys was cooked to medium rare. The medium rare steak was juicy but not tender, the medium steak wasnt juicy or tender, but the medium well steak wasnt so juicy but it was tender. All in all it was a huge disappointment. Service wasnt the greatest, but it was pretty average. Food quality was below average. Value isnt there. Total bill after tip and tax was about $92. We would have been better off going to Texas Roadhouse on Stapley. Maybe i just came on an off night, but corporate places like this should have a level of consistency, but to me it was just a waste of $92.
(2)
Melissa B.
We were seated right away, host was very friendly and seemed to like his job. The food was OK, (mac and cheese was great), but stay away from the soup, not worth the upcharge. Waitress needs a lot more training in how to pretend to appreciate the fact that we went out of our way to stop and give Longhorn steakhouse and her our hard earned money. She was the most unfriendly person I have ever come across. Never once did she bother to smile or thank us. I know in this day and age you can't ask a lot out of people, but I have had better service at Taco Bell.
(2)
Brad E.
I had been hearing quite a bit from family about this place. I had heard over and over about how awesome the mac n cheese was. The biggest reason people had been pushing this place was because of the quality of the steak for the price you pay. The mac n cheese was excellent! I'm not a fan of the bread crumbs on any mac n cheese, I prefer the smooth & creamy. Despite the use of bread crumbs on their mac n cheese, it was still one of the better recipes that I have had. Not the best, but probably a top 5. The bacon was a nice addition. Go big on the steak. If you go to a place for a steak & don't get the cut that they say is their best, then you can't pass effective judgement. I went with the rib-eye on the bone, that was the best according to the staff. They were very good about making sure you understood their scale/coloring for cooking the meat. Mine came out a perfect medium. They also took the time to explain that my cut would involve a heavier dose of fat/marbling. I am usually a fan of the fat because it adds flavor and is generally a soft fat that melts in your mouth. The fat on my cut was tougher than I am accustomed to though. There were a few bites with melt-in-your-mouth fat, but quite a bit of the fat was silver skin tissue. Very tough to chew, so I spent a lot of time trying to cut it out of my bites. This left a healthy portion of uneaten steak on my plate as it was difficult to remove the silver skin effectively. All of that said, the steak had a great flavor. My date had the Blue Crab & Meyer Lemon Filet. Basically Flo's Filet with a blue crab mixture on top served on a bed of grilled asparagus. I thought the steak was pretty good here as well, but I wasn't a big fan of the blue crab on top. I felt that the seafood taste overwhelmed the flavor of the steak. I'm okay with surf n turf, but I guess I prefer to eat them in separate bites. If you are looking for the flavor of a high-end steak house, you won't find it here. Although it was very good when you are considering what you pay, it just isn't as good as some of the big names like Capital Grille, Flemming's, Ruth's Chris, or Morton's to name a few. If you are deciding between LongHorn and a Black Angus, Outback, or Texas Roadhouse type of restaurant, I would definitely pick LongHorn. As a side note, a few years ago Ruth's Chris started a more affordable menu with a 3-4 course meal for $35-$45 per person. I don't know if they are still doing this, but if so, there is no reason to go to a lower-end steakhouse if price was your concern.
(4)
Craig H.
Terrific meal! Salmon, ribeye, filet all done perfectly. The gentleman host was super friendly and made us feel welcome the second we entered the front door. We were seated almost immediately (it was 5pm on a Wed night) and soon afterward our server "Ace" welcomed us, made some suggestions, and politely took our order. The ambiance and food were perfect. Would definitely go back here again (even over Outback!) good time, and happy stomachs.
(4)
Kimberly R.
Ate here again on Saturday October 18, 2014. The food was exactly as expected but the service was really bad. One star for service! The server asked me if I wanted a refill on my drink after I waved her over and I said yes please.... She came back with the bill. When she brought our salads out she came with 3 salads dropped off 2 at our table and took the 3rd to another table. I thought it may have been my salad since they were all the same. She came back to our table and I asked her if I could have my salad and she says oh you want yours now too. I'm like WTH??? Ummmm yes I would like to eat at the same time as the rest of the people at my table..... Geezzz! Very very slow service and the place was nearly empty. The food is consistent though and worth going back.
(3)
Lester M.
Did not have a good experience at longhorn tonight. First off ,I'm in a wheel chair & had no help getting in the dooir. We were seated & ordered our food. The server was not personable in the least. We had to ask for refills & everything else we needed . The steak was cold when brought to the table . When we notified the server she acted like it was an imposition to tell her. did not say she was sorry, just took the steak in the back room and when all about her business. a gentleman that was dressed rather nice brought the steak back out firmly set it on the table and said here. still was not hot but kind of like a lukewarm like the food you get to McDonalds. the steak had absolutely no flavor. When we went to leave the restaurant there were no apologies for the terrible service or the food being cold or absolutely nothing. there were two servers at the front desk when I was ready to leave and neither one of them offered to open the door so I can get the wheelchair through. service like this they will not be in business long.
(1)
Nancy M.
We went with a party of 20 and had excellent service!! All 20 of us were very happy with our food! Not one of us had anything negative to say. Very clean.
(5)
Rickey Lynn G.
LongHorn Steakhouse 1434 S. Alma School Road Mesa, Arizona 85210 (Preface) I don't usually like to evaluate chain restaurants, but with more and more people eating at them it seemed proper to evaluate this one. This is part of the Darden chain, which also includes Olive Garden, etc. I arrived at 6:15, and though told it was a 10 minute wait, I was seated in 3 minutes. My waiter brought a drink and warm bread quickly and handed me the menu as well as explained the specials of the night. The waiter, Tim, was extremely attentive and honest when asked about items on the menu. How refreshing! I was originally going to get the Rib Eye Steak, but Tim suggested that I get the larger Rib Steak on the Bone. He wasn't pushy, but offered good reasons to get it - an excellent job of up-selling for a restaurant. I also ordered a Baked Potato with lots of butter and a salad with Honey Mustard Dressing. Of the Bread, I can only say it was warm. I didn't care for the flavor of it, and it almost seemed to be under baked and lacking in flavor. The Salad was a nice portion with a good dressing, though I didn't care for the diced tomato on it. Diced tomato is a way of a restaurant saving money by not using premium tomatoes. Not a good idea. In due course my steak appeared. I had ordered it rare, and it came medium. My waiter immediately took it back, apologized, and had a new one cooked properly with a new baked potato in minutes. Great service. The steak was perfectly cooked this time, with perhaps a touch too much of seasoning, but that is an individual preference. The potato was properly presented with lots of butter as I had asked. My biggest criticism is the same one I have in many steak houses - I hate being given oversized knives with serrated edges. If the steak is as tender as steak houses claim, a sharp, plain edged knife will easily do the job without tearing up the meat. My steak had a bit of silver skin still on it, which should have been removed by the butcher. My waiter kept checking up to make sure my drink was full and I had everything I wanted. I was quite full, and my waiter promptly brought a take home box and even brought a small cruet to put some horse radish sauce in. (I like horse radish on more than just prime rib). Most places make a big deal out of my ordering it, but my waiter didn't bat an eye and even brought extra. Even though I was full, I wanted to try dessert. While many of the desserts are brought in from the outside, I was told that the Caramel Apple Goldrush was made in house. My only comment about it would be to describe it as comfort food. Warm, gooey, comforting apples in a rich sauce with lots of cinnamon and caramel sauce, topped with a very smooth vanilla ice cream slowly melting over it. I could have made a meal just out of this dessert! It's a real winner. I have eaten in some of the top restaurants of the world, from those of the Iron Chef's to the Flagship of Mortons in Hong Kong to Elements in Paradise Valley, and the service I had tonight was right up there if not better than any of them. Service can make or break a meal, and service was absolutely tops tonight. Kudo's to Tim, my waiter, and I hope my tip showed him just how much I appreciated him. 3 1/2 stars for the food, and an extra 1/2 star for service and cleanliness for a total of 4 stars. I will definitely evaluate this restaurant again in the future to see if the service stays up to standard.
(4)
Edward D.
Was not planning to eat here, running around from surprise. Agreeing to meet my cousin half way to eat. Well you see how far I was from Surprise!! Longhorn will be opening a new location in Surprise on April 1st! SO I guess this was a good way to see how their food was. Food: Wife and I had their two for $20 meal, I went ahead and upgraded to a 8oz steak for an additional $3. Had my steak with a baked potato, and salad. Steak was really good, had a lot of flavor. I asked for it to be medium well. It was more on the rare side! It was still fine, I can eat my steak any way! Baked potato and salad were very good also. Wife had her 6oz steak well done, with broccoli and salad. She was very satisfied with her dish. We had their cheese fries as a appetizer, everyone was raving about this?? Don't know why! No big deal. Service: Our waiter was very good, he was always making sure our drinks were full, and came by a lot. They only issue I had was their price, not his is not a high dollar steakhouse! But, it's still on the pricier side. When they open up the Surprise location, we will be there.
(3)
DerickandMegan D.
Walk in the door and Boom!!! Nice little hostess with a smile greets and seats me and advises who my waitress will be. Wait for it...Boom!!! Another friendly smile from the waitress herself. She is very nice and professional and takes my drink order. I ask about lunch combos being an adult entree... They are!! Free app for me via email coupon, she looks at the code via my phone and holla!!!! Spinach dip is great. Not to keen on the chips (i like plain tortillas myself) but the dip itself is great, nice thick texture and flavorful. The atmosphere is laid back and decor is cool. Definitely one of the nicer interiors I've seen from a chain steak joint. Braised beef and shrimp/lobster come and is say its decent. Nothing over the top for my taste buds but the bacon/cheese covered chips (and crackers) that come w/the soup are a delight. The right kind of crunch in my soup-like it. This particular meal gets 4/5 for flavor as the BBQ sauce leaves a little to be desired. Overall, a nice little lunch outing. I want a dessert but I just can muster myself to do it, shame on me!
(4)
David C.
The atmosphere was inviting and well done and the noise level as appropriate for conversation. The wine list was excellent but by the glass was a little short for prices. The food was cooked as ordered and portions generous. The Key Lime pie was made with real Key Limes and was best we've had in the valley. Will repeat although a little bit of a drive for us.
(4)
Sue C.
Unlike Dr. Who's Tardis, which is small on the outside and big on the inside, this steakhouse looks large on the outside, but surprisingly small once you are inside. I went for lunch (11:15am). I know this is a chain owned by the same company that owns the Red Lobster and Olive Garden, so I was not expecting a mom and pop local experience. That was good because my first impression was this was a 3.75 star experience (I rounded up to 4). Let's start with the decor--every western cliche you ever heard of is here. A couple of horse saddles hanging from the ceiling, shelves of cowboy boots, pictures of the Grand Canyon, wild horses running and a waterfall at Yosemite, photos of cowboys at rodeos, map of Texas, and a whole wall of western belt buckles. Not just a casual decoration of the place--nearly every wall or surface is plastered with this stuff (sometimes less is more). The background music was country and western. The seating hostess and server were very prompt, attentive, and just plain nice. The server brought warm whole grain bread and butter right away. I got the western mac n cheese and soup lunch combo for just $6.99. Now the motto here must be "Bacon hides bland food really, really well." The soup was a broccoli cheddar/asiago cheese with bacon bits. The mac n cheese had toasted bread crumbs on top and was loaded with bacon. The combo comes with homemade warm potato chips covered in cheese sauce and--you guessed it--bacon. Ironically, the cheese sauce in the soup, the mac n cheese and on the chips all tasted the same. There was no variation (do they get this from a can or something?). Now, I know this is a steakhouse and I was scoping it out for a later dinner with my husband. So I watched attentively as an older couple at the table next to my booth dug into their steaks. They hacked and sawed and practically had to chisel the meat into bit sized pieces. After watching this struggle, I am guessing that these steaks are not especially tender. I can't say for sure, but that certainly didn't encourage me to order steak from here. Parking was easy and close to the door. Would I eat here again? Maybe, but I wouldn't go out of my way to do so.
(4)
Kayla A.
Came here on lunch break with my coworkers and had amazing service from Denyse. She made the experience amazing! Definitely ask for her if you ever have the chance!
(5)
Danny O.
To be fair, the only reason this gets 1 star is because our waiter was really good and friendly. Typically, GREAT service will overcome lower quality food, but unfortunately for our waiter, the food was NOT at all what I expected. My wife's sirloin was overcooked, my daughter's hamburger had no flavor. $9 for this burger!!! I could have purchased 3 cheesburgers from Rod's Cafe for this price and the burgers at Rod's Cafe are MUCH tastier (I need to make an official visit there and write a review). Her french fries must have been frozen. McDonalds....show them how to make fries, please. My ribeye, which was cooked as I like ALSO had NO flavor. And the menu lists this as the cut of meat with the MOST flavor. WOW, I would hate to taste the other cuts. It was a good thing I waited until this morning to write this review, because I woke up at 3am with acid reflux, most likely due to the steak I ate. I guess my money is used to maintain the BEAUTIFUL decor. NEVER again will I visit this place again.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Kelly B.
It was yummy! Had the ribeye, gratin potatoes, apple cider ribs, sweet potato and the brownie desert. Loved it! Ask for Stephanie's section if you have kids. She was great with our 5yo son. (And with us too). Thanks Stephanie!
(5)Michael B.
Hands down the most accommodating restaurant! Went there with much older family members, waiter and manager were outstanding!!! Aside from that, the meals were AMAZING!!!
(5)Dave O.
Was happy with our experience... The good... Flat iron steak was great. Mac n cheese was the bomb. Sweet potato was delish. Denise our server was super friendly and welcoming. The bad... Well, nothing was bad. So what could have better? The bread was good but not the best restaurant bread I have had. The spinach dip was very good but a little heavy on the spinach. Nobody checked on us after we got our food so I ate most of the steak before getting any A1 sauce. To their credit we did eat very quickly. Overall great experience and would come again.
(4)Ash D.
I don't really write reviews but I had to write this. Appetizer took more than 30 min come and when it came it was soggy and messy. Shrimp was oily soggy and tasteless. Salad felt like it was cut a week ago and it looks "OLD". That was my first visit in this restaurant and I absolutely hate it here Manager came apologized for mistakes. End up ordering $25 Steak which was really good though the side order risotto was NOT good.
(1)Ligi T.
Well I like the food and the barkeep! But the noise level here is outrageous!! People are dropping things all over the place! So if you want a peaceful quiet place to eat this isn't it
(4)Jesse G.
Awful service, arrogant manager, lazy bar lady (with long hair and glasses) who couldn't wait to go on break while she ignored my paid order and knew I was sitting there for over an hour waiting for my $10.00 take out order in which I called in advanced before I arrived there. I asked for my refund and was disgusted with the whole crew I even refused their free food. Sometimes, its not about getting free food for inconvenience and inconsideration its about customer service! Your customer service was awful why would I want to eat your food? You guys are an awful crew and you have an arrogant manager. I won't come back to this establishment again.
(1)Vincent James D.
This is absolutely a 5 star review. the extra 5th star is without a doubt due to the extraordinary service that we received from ACE. But I must not leave out the exceptional food this is only my second time to this restaurant and both times the food and service was AWSOME. This particular time I ordered the salmon it was the
(5)Mike L.
Was in the mood for a good piece of beef and my wife wanted Salmon. Where to go? thats easy, "Longhorns" in mesa, next to the Fiesta mall. We have been coming here for a while now. The service is always good and the food as well. They start you out with fresh warm bread, yummy!!I had the 8oz. Flo's filet, with a baked sweet potato for $23.49. Comes with your choice of a salad, I had the garden, with Blu Cheese. My meal was perfect! My Filet had a perfect sear, cooked medium, perfect, and the seasoning was spot on and even my salad, a very nice salad at that, was great. My wife had the 7oz. Salmon with rice pilaf, $17.49, her salad was a Caesar, she loved it. Her Salmon was perfect, the rice pilaf, a little under cooked, but not enough to say something. Our server, Ashley was great! Always kept our Iced teas full, checked back on us as needed, just a great evening spent here. We have come here for lighter fair at lunch, and have always enjoyed it. I have to give Longhorns in Mesa, a big "Woo Hooo!"
(5)Jasmine C.
I think this is my third time trying this place? The corn fritter appetizer is very good. The service was pretty friendly, a little helpful and very efficient. Everything else is meh. We were seated in a booth that had the soda dispenser on the other side of the wall. The sound of it was very annoying while trying to dine. The bread was the texture of a hockey puck. Thought it was a fluke and we asked for different bread - same situation. The rib eye steak is way over seasoned in my opinion. Got the one on the grill not from pan. Tried the dessert sampler and was not impressed with a single thing of the three options. The place is just over priced for what you get. Texas Roadhouse is much better.
(2)Dan W.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" - Harry Long Horn read my Yelp review from our last visit and actually contacted me, apologized for the less than desirable experience, and sent me a gift card. Jen and I went to the Long Horn on Alma School in Mesa this time for lunch on a Saturday. Just a little after noon we pulled in and the parking lot had barely a few cars which made me wary because when restaurants are slow is when staff gets "out of the zone" and makes mistakes. The door was opened for us by the time we walked to the entrance and we were promptly seated. Our server Carlos greeted us shortly. We order the stuffed mushrooms for an app and although we haven't had a bad batch there yet, these were still impressive. Big long plate of shrooms covered in cheese to spare. I even scooped some up to put on my buttered sour dough bread complimentary to every table. Jen ordered a sirloin and I ordered the filet and lobster. Our steaks were perfect. Check out the pics each side is perfectly symmetrical and a perfect medium rare. Not overly seasoned, just right. The loaded mashed potatoes I had as one of my sides were probably the best I have had anywhere since I can't remember when. Jen is a big asparagus fan and even I could tell the quality of her side was top notch. Thick and green even after being cooked perfectly which just enough crunch left in them. We ordered the Apple Goldrush for dessert which is best explained as your typical apple pie and ice cream dessert; although not so typical. Miserably full, Jen and I almost polished off the entire dessert it was so good, almost. It could have easily fed four. The crust was amazing. The pics don't do it justice because we tore into it right away but it's presentation was equal to it's taste. Highlight of the whole meal was our server Carlos. He was friendly, personable, and spot on with timing. Hopefully he is in some type of training position to train other servers. Also, somebody figure out who was working the cook line today and give them a raise.
(5)Michael S.
This used to be our favorite steakhouse. Nope, not anymore. Slow service, entrees came out in stages leaving cold food for most of the table. The meat was all under cooked and so tough I don't want to give the left overs to the dog. Too bad.
(1)Emily S.
First time trying after my husband had tried one at another location for a lunch meeting. He was bummed to find out you can't order the lunch for dinner. Even though they serve sandwiches for dinner and lunch. My burger (should have been simple) was rare when it came out. Now i'm not a picky eatter but when my burger is nothing but Red-Pinkish on the inside, I'm n Not what I ordered at all. They took it back and while my husband ate dinner I sat there, so it didn't get cold. When he was done my burger came back - same one, cooked a little better. But there's just something about getting the same one and seeing it rare that you aren't hungry anymore. I picked the good pieces off of it. And I ate while my husband sat and watched me. Manager even was making his rounds and saw me waiting - just asked if I had something coming out. Waiter was nice and efficient but my frustration was we didn't get ANYTHING for the inconvenience. Not half off or a coupon for an appetizer next time. No free dessert. Not even $2 off. Something would have been a nice gesture to get us to walk thru that door again.
(2)Candace B.
The one star is mainly for service, although the room temperature slimy beer cheese I was served that made me ill wasn't pleasant. I eat here quite frequently and normally love their food (order to-go steaks from here even!) After the last time I visited, I got pretty sick and when I called the following morning to ask about the weird cold cheese I was served I was told by Tony that it wasn't possible that their food had made me sick. Told him how sick I had been overnight and he tried telling me how food born illness works. He grilled me about what my order had been because I didn't have my receipt, so I recalled my order detail by detail so he could find my order. He called me an hour or two later and began the conversation with "Hello its Tony, How are you?" to which I replied "fine" Tony began to explain that he was sure it was not his restaurants food that made me sick, and when I asked why I was served cold cheese that was supposed to be hot, he replied with "It is always kept at 165 degrees." I mentioned how ill I still was from whatever I ate when Tony snapped back "I though you said you felt better? You said you were fine when I asked you how you were." He then began to argue with me about the situation and said I could call his insurance to file a claim. I then told him I wanted to speak with his manager because he was patronizing me and making me feel like I was wrong for even calling to ask about their food preparation. He kept asking if I had a coupon, asking what I wanted from it had ZERO customer service skills. I only wanted to see what was going on with food there because I enjoy eating there and don't want anyone getting sick like I did. After the phone call with Tony, I received a phone call from another manager named Tina. She was helpful and kind. Showed real concern for how I felt and reassured me that she would look into heating and prep of cheese. Found out it's microwaved per order, still don't know what happened there! I received a 25$ gift cert. that I might use, or I might give away. DON'T GET THE BEER CHEESE! try the fried green tomatoes.
(1)Chad T.
I decided to try out the New Smoky Bacon Sirloin, gave it an upgrade from a 6 ounce to an 8 ounce, a mixed green salad and an Idaho Loaded Baked Potato. I had ordered the steak medium but it arrived a bit overcooked, well done but still surprisingly juicy so I shrugged and dug in. I was impressed, nice flavor mix between the smoky bacon and tomatoe butter. The baked potatoe was good, the salad just the right size and the complimentary fresh bread quite good as well. Taylor, my bartender was friendly, professional and well versed in the menu. I drank a draft Devils Ale with the meal and enjoyed my fare thoroughly. For dessert, I decided on a Chipotle Peach Margherita. Awesome but strange! Loved the spicy sweet and salty flavors. All and all, I would definitely recommend this restaurant for its cool and relaxing atmosphere as well as great cuts of beef and charming, professional staff. The single fault I found was the overzealous cooking of my steak.
(4)Wes B.
Another lunch at Longhorn... perhaps the fifth or so time I've eaten alone at the bar. My previous experiences with the food and service have been what i would call 'average, but acceptable.' I arrived to a greeting from the bartender, who promptly delivered the beverage I ordered. Well, it went downhill after that... I ordered a salad and corn-on-the-cob.... and I waited... Two other customers came in after me, and I overheard them place an order to go. After a while, the server delivered their steak lunches to go while I waited at the bar... I was the only patron at the bar ... and I received no words of reassurance from the bartender that my lunch was coming - she did not ask if I wanted another beverage: not another word from her whatsoever. After nearly 30 minutes of waiting, my lunch was delivered; the bartender did not give me utensils, and I to ask for them. Despite my beverage glass being empty, she did not ask if I wanted another one ... she never returned to ask how my lunch was.... In short, I never saw her again... I left $25 cash on the bar for the $23 lunch ... the $2 tip was too much.
(1)Jacob E. G.
Came here awhile ago with a friend. Thought I would treat her nicely to w good meal in a nice atmosphere. The place looked really clean and nice. The steak that I ordered was well done in both ways. We received great service and had a very enjoyable night here.
(5)TJ H.
Father's Day, a pretty busy day in the restaurant world. Longhorn's was busy. We called ahead to check on the wait time. We were told it was 40 - 60 minutes. But, she would put our name down if we wanted. Nice. So, we put our name on the list and waited for 25 minutes before leaving. We arrived, were handed our pager and only had to wait an additional 15 minutes or so, pretty much right on the 40 minutes we were told. Kudos for that system. I wish other restaurants would take note of that. When people call, put their name down on the wait list. Now, the review. There were 4 of us dining. My silverware had not been washed, there was dried food crusted on the fork and knife. Yuk. Everybody else got clean silverware. Our waiter was hustling, but he just couldn't get it ALL dialed in. The bread took a long time to make it to our table, and that's only after we asked a few times for it. The first item we ordered was the Sweet Chili Calamari appetizer. It was cooked very nicely. We asked for the Sweet Chili sauce on the side, which it was. Next on our order were the salads. Our table ordered 2 salads D.O.S. (dressing on the side) but only 1 came out correctly. A new salad was brought out fairly quickly. The salads were nice, nothing special. For our main courses, our table ordered the Flat Iron Steak, Primetime Burger, Longhorn Gourmet Burger and the kids Sirloin steak. The Flat Iron steak was cooked correctly and tasted fine as did both burgers. The kids sirloin was cooked o.k., it was just a fairly wimpy portion. All in all, it was o.k. Nothing special but nothing to keep us from coming back some day. I would also like to add that it was quite loud inside, a bit more like a cafeteria sound level then what I expected inside Longhorn's.
(3)K P.
The food is on the brink of so-so. The service average. I'm pretty picky about steak so I calculated my odds of being happy (with what could go wrong) and ordered the Rib-eye medium-rare. With the same thought in mind, I opted for a salad and baked potato. Pretty simple right? That was my plan. What I got was a very tough steak that was actually cooked to perfection. I ordered medium-rare and that's exactly what I got - a perfectly cooked steak of the poorest quality! My baked potato had clearly been baked too long, "dry" even when dripping with butter and sour cream. The salad was fine and unremarkable. Long and short - I won't go back. When you can't chew a medium-rare Rib-eye, there's definitely a problem. But the person on the grill "rocks!"
(2)Paul M.
Your usual big box steak place. Nothing fancy, I had your standard ribeye with mushrooms and Bordelaise piled on top. It was cooked correctly(medium rare) and the sides were fine.(mash potatoes and vegetable) Service wasn't bad either.
(3)Michael T.
This place is great! The service is great! If you haven't eaten here yet.... You need too! I had the ribeye and it was perfect! Every bite only made me want the next. The loaded mashed potatoes were great and the Mac and cheese was the best!
(5)Larry M.
This place was fantastic when they originally first opened, but the quality and service has declined ever since. I put my finger right into the middle of the French Onion soup and it was cold but still had melted cheese on top. The kids sirloin has shrunk in size over the years as well. Even my child noticed the difference. Very disappointing. I would have said something to our server, but she was never around...never filled up our drinks, didn't even ask if we wanted boxes. Poor service, below average food.
(2)Robert R.
Despite the long wait, the food was great, steak was a perfect medium rare, my wife's chicken was superb and the wait staff was very attentive and made sure we were ok multiple times through our meal!! We will definitely be back!!!
(4)Ronald A.
Been coming here since it opened, the service and the food are always impeccable. Never had a bad dish, ever..:)
(5)Bao H.
I usually don't write about chains unless I feel really strongly about it. Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine. Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group. Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager. In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!
(1)Stephanie D.
A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.
(5)Kate M.
I seem to remember when I lived in Florida 10+ years ago that Longhorn was its own chain, wasn't it? Stock symbol was LOHO. That's fun to say. Now they are part of the Darden Group. Hmmm.....well I like the Yard House and would like to try Seasons 52 and The Capital Grille, but I think Red Lobster is a travesty. I did a case study on the Darden Group years ago, and I'm not sure how I feel about Longhorn being part of it. BUT.....where was I? I should be writing a review. We had a great experience last night. Our server, Keith, I believe was also the bartender and he was working his butt off. He lets people know he'll be right with them, which is always appreciated, and he got our drinks right out to us and took our order quickly. The place was starting to fill up and he had the bar area plus a few booths and he was all over it. He did a great job. And I have to admit I loved it when he got after some of the other staff for piling their ramekins, extra napkins, and misc. other items on the end of his bar. You go Keith! Get after those knuckleheads! We had limited time so we just shared a side salad, the loaded baked potato soup, and the white cheddar & bacon stuffed filet entree. Oh my. That steak was very flavorful and cooked a perfect medium rare. Here's the description on their menu: A tender Flo's Filet stuffed with aged white cheddar and applewood smoked bacon, served over a savory brown herb sauce. Delicious. The vegetable medley side was very nice and fresh as well and included snow peas, squash, and broccoli. Today I will be drinking 2 kale smoothies and taking extra fish oil tabs, but it was worth it. When we mentioned to Keith we had a concert to hit, he got the check taken care of right away. Overall we had a very nice visit and I would be happy to go back.
(4)Nina H.
This place is always delicious with great prices. I even came here during mothers day I believe and still had great service. Always my family's go to steak place.
(4)Jo L.
Just got back from a meal at this restaurant*. The staff, from the Host to the waitstaff (who all helped each other out to make sure customers were taken care of in a timely manner), was on point, and our server, Stephanie, anticipated our every need. I got the lamb chops with horseradish potatoes and the meal was phenomenal! I am looking forward to returning soon! *We went at about 3:30 in the afternoon on a Saturday. It was busy, but not yet crazy busy. It was starting to fill up when we were leaving about an hour later.
(5)J R.
Service is good here is why i gave two Stars but the food is just ok... My steak tasted Like it was boiled..if you like places like Texas road house this is not the place for you-you will be disappointed
(2)David P.
Probably the best 'non-prime' steaks we've had in the valley. I had the rib-eye and my wife had the filet, both slightly over cooked but the bark / seasoning is wonderful & they were tender & juicy. Even though I'm a rib-eye lover, next time I am getting the filet, it was wonderful. The Texas onion was just okay, no where near as good as Outbacks but acceptable but I dont think I would get it again. Loved the atmosphere , service was above average & prices are in line. Definitely give it a try.
(4)George L.
Excellent food I had ribs that fell off the bone. Nice atmosphere and perfect friendly service.
(5)D L.
Went in for couple of cocktails with the wife in the early afternoon and really really enjoyed our bartender, Mary. She was very friendly and helpful. Her friendliness encouraged us to stay for dinner. Mary was able to secure us a table in a very busy restaurant and we were sat as a family of four by Richard, the manager and attended to by Deja. Deja was very friendly, had a sense of humor, and performed well in a very busy environment The hot bread that came out before the meal was awesome and Deja was quick to take our order for drinks and our meal. I had the beefsteak tomato and bacon salad, my son had the finger enchiladas, my daughter had the kids macaroni and cheese, and my wife had the mango tilapia. All were wonderful. There was an error, in my favor, where they added chicken to my salad but they quickly took care of it on the bill when it was brought to their attention. The staff is extremely professional, friendly, and very good at customer service. In our experience, they serve as an example as to what good customer service in a restaurant should be. Well done!
(5)Cynthia S.
Steak was delicious husband order the huge rib eye steak rare perfect! Mine was medium rare. This is our favorite steak house. No more Texas Road House or Logan.
(5)Angelica M.
Yummy!!! This place is delicious!!! Bread they first served just melts in your mouth. The steak is soo juicy. The servers seem to love their job. This is my favorite steakhouse!
(5)Brian G.
Everything about this place surprised me, in the best possible way. The atmosphere was unique but classy, although some might find it a bit overdone and distracting, I thought it was perfect. The refurbished wood table tops were even a delight that both my wife and I pointed out. The food was exactly what I was hoping for, great quality you'd expect at a steakhouse. The server was a perfect blend of friendly, helpful, and non-intrusive, a rare find in my experience. He knew the menu and made great suggestions. The prices also surprised me, they had very affordable and tasty budget dishes and the $26-$35 steaks that you love to splurge on ever once in a while. I think this is a hidden gem, and I'll be going back sooner rather than later. With another visit as enjoyable as the first this will soon be a 5 star spot in no time.
(5)Robert L.
Always great food and service, we started with the wild west shrimp and than we ordered the surf & turf cooked perfectly. and no wait on a Fri night. Great Meal
(5)Mike S.
The food was pretty good, but to be honest the service was subpar. I don't know if it was a bad night, maybe it was, but it defiantly tarnished my experience here a bit. To be totally honest, it was either here or Texas Roadhouse, should have gone to the roadhouse. I don't know, I might give it another chance.
(2)Tina G.
Ordered the salmon which was literally raw in the middle. They took it back to fix and it came back cooked but extremely hot all the way through and extremely dry, so they obviously microwaved it. My husband's steak was obviously cooked with the salmon since it tasted fishy. And what was supposed to be a medium steak still oozed blood. Not a great experience!
(2)Paul D.
This place is a ZERO star place. Stay away. If you like butter and cream sauce to saturate everything on your plate than this is your place. I ordered the crispy Parmesan Chicken and expected something along the line of the crispy chicken Parmesan tradition. Instead I got two really fatty soggy chicken breasts soaked beyond belief in a thick untasty cream sauce. Both my dining associate and myself got salads and mine was decent size but he got the junior edition with maybe 4 bits of leaf in it. It was laughable. I spent the next hour on the toilet. This place was terrible beyond belief, and very expensive as well. I took my son here who ordered a very expensive dinner of trout, shrimp and lobster. When they served it his plate had a small filet of trout on it. I asked the waitress where were the shrimp and lobster. She said the filet was stuffed with them. That's not what the menu said. The menu said it had Trout, Shrimp and Lobster and gave it a $18 price. So to get a small piece of fish and no shrimp, no lobster was a bit of a lie. I will never go to Longhorn again and tell everyone to stay away.
(1)MaryLou D.
Lucky lucky me! And it's nice to have some of my Karma coming back to me! I decided to try out the Longhorn Steakhouse Saturday night. I thought it was a new location of a different restaurant of a similar name on Southern that had closed, but when I got there I discovered this was a brand new restaurant that hadn't even opened yet. The parking lot was full but when I got the to the front door I was told by the two people holding menus that this was a training night and not open to the public. I made a joke that it was too bad I couldn't be a trainee for the evening and went to leave when they asked, Is it just you? and I said Yup, just me, so they handed me a menu and said you can go on in and sit in the bar area. The meal will be complimentary and we hope you enjoy your dinner. After I picked my jaw up off the floor I walked in and was seated at the bar by a very nice hostess and an even nicer bartender named Jen came up to me and started explaining that I could order any meal on the menu, that it included either an appetizer or dessert, my choice, and she started describing the drinks to me. I thought the folks in front said drinks were included but I did get charged for the Margarita at the end, but that was okay because it was delicious and what was in the shaker filled the class twice so it was well worth it. I looked over the menu and couldn't believe what I was seeing. So many good choices! I asked if the combinations were included and she said yes, anything on the menu. I was thinking about getting the prime rib but she said they had run out of that because they only made a certain amount and the training had been going on all day Still not believing my good luck I ordered the Filet and Lobster dinner, which would have been $26.99 any other night. The dinner came with a choice of dinner salad or Caesar, and I chose Caesar, a choice of side dishes and I chose fresh vegetables, and honey wheat bread with butter. The bread was fantastic, the Caesar salad was crisp and fresh. The steak arrived before the lobster, one of the glitches they were working out in training. I took a bite of the steak which was melt in your mouth tender. I held off on eating more so I could include the lobster in my photo. See my pictures. The filet had a wonderful grilled flavor and was cooked just right, medium rare. It did have a grisly place on one side. The lobster was very moist and juicy with excellent flavor and I savored every bite of both. The vegetables might have been a little overcooked, at least for my taste. I would've expected them to be a little crisper, but they had good flavor. I ate all the lobster but had a little piece of steak left over and decided to take my dessert in a to-go box to eat later. I finished up my Margarita, had a nice conversation with Jen, and even the manager, Anthony, came over to ask if everything was fine. From him I learned this is the first Longhorn location in Arizona, although they have others that will open soon in the Phoenix area. San Diego, where I live, is SOL for the time being. Our loss. Oh, and the Key Lime Pie, which I ate later, was one of the best I ever tasted! Aside from being complimentary, I would have gladly paid the price for this wonderful meal. I hereby give this restaurant the Mother Yelper stamp of approval and hope to get back here soon. Bon Appetit! Epilogue: I went back on the official opening day, Tues, Dec. 11th, for lunch, and one other time before I left town. The food was just as good both times.
(4)Jesse G.
Awful service, arrogant manager, lazy bar lady (with long hair and glasses) who couldn't wait to go on break while she ignored my paid order and knew I was sitting there for over an hour waiting for my $10.00 take out order in which I called in advanced before I arrived there. I asked for my refund and was disgusted with the whole crew I even refused their free food. Sometimes, its not about getting free food for inconvenience and inconsideration its about customer service! Your customer service was awful why would I want to eat your food? You guys are an awful crew and you have an arrogant manager. I won't come back to this establishment again.
(1)Vincent James D.
This is absolutely a 5 star review. the extra 5th star is without a doubt due to the extraordinary service that we received from ACE. But I must not leave out the exceptional food this is only my second time to this restaurant and both times the food and service was AWSOME. This particular time I ordered the salmon it was the
(5)Dan W.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" - Harry Long Horn read my Yelp review from our last visit and actually contacted me, apologized for the less than desirable experience, and sent me a gift card. Jen and I went to the Long Horn on Alma School in Mesa this time for lunch on a Saturday. Just a little after noon we pulled in and the parking lot had barely a few cars which made me wary because when restaurants are slow is when staff gets "out of the zone" and makes mistakes. The door was opened for us by the time we walked to the entrance and we were promptly seated. Our server Carlos greeted us shortly. We order the stuffed mushrooms for an app and although we haven't had a bad batch there yet, these were still impressive. Big long plate of shrooms covered in cheese to spare. I even scooped some up to put on my buttered sour dough bread complimentary to every table. Jen ordered a sirloin and I ordered the filet and lobster. Our steaks were perfect. Check out the pics each side is perfectly symmetrical and a perfect medium rare. Not overly seasoned, just right. The loaded mashed potatoes I had as one of my sides were probably the best I have had anywhere since I can't remember when. Jen is a big asparagus fan and even I could tell the quality of her side was top notch. Thick and green even after being cooked perfectly which just enough crunch left in them. We ordered the Apple Goldrush for dessert which is best explained as your typical apple pie and ice cream dessert; although not so typical. Miserably full, Jen and I almost polished off the entire dessert it was so good, almost. It could have easily fed four. The crust was amazing. The pics don't do it justice because we tore into it right away but it's presentation was equal to it's taste. Highlight of the whole meal was our server Carlos. He was friendly, personable, and spot on with timing. Hopefully he is in some type of training position to train other servers. Also, somebody figure out who was working the cook line today and give them a raise.
(5)Michael S.
This used to be our favorite steakhouse. Nope, not anymore. Slow service, entrees came out in stages leaving cold food for most of the table. The meat was all under cooked and so tough I don't want to give the left overs to the dog. Too bad.
(1)Emily S.
First time trying after my husband had tried one at another location for a lunch meeting. He was bummed to find out you can't order the lunch for dinner. Even though they serve sandwiches for dinner and lunch. My burger (should have been simple) was rare when it came out. Now i'm not a picky eatter but when my burger is nothing but Red-Pinkish on the inside, I'm n Not what I ordered at all. They took it back and while my husband ate dinner I sat there, so it didn't get cold. When he was done my burger came back - same one, cooked a little better. But there's just something about getting the same one and seeing it rare that you aren't hungry anymore. I picked the good pieces off of it. And I ate while my husband sat and watched me. Manager even was making his rounds and saw me waiting - just asked if I had something coming out. Waiter was nice and efficient but my frustration was we didn't get ANYTHING for the inconvenience. Not half off or a coupon for an appetizer next time. No free dessert. Not even $2 off. Something would have been a nice gesture to get us to walk thru that door again.
(2)Candace B.
The one star is mainly for service, although the room temperature slimy beer cheese I was served that made me ill wasn't pleasant. I eat here quite frequently and normally love their food (order to-go steaks from here even!) After the last time I visited, I got pretty sick and when I called the following morning to ask about the weird cold cheese I was served I was told by Tony that it wasn't possible that their food had made me sick. Told him how sick I had been overnight and he tried telling me how food born illness works. He grilled me about what my order had been because I didn't have my receipt, so I recalled my order detail by detail so he could find my order. He called me an hour or two later and began the conversation with "Hello its Tony, How are you?" to which I replied "fine" Tony began to explain that he was sure it was not his restaurants food that made me sick, and when I asked why I was served cold cheese that was supposed to be hot, he replied with "It is always kept at 165 degrees." I mentioned how ill I still was from whatever I ate when Tony snapped back "I though you said you felt better? You said you were fine when I asked you how you were." He then began to argue with me about the situation and said I could call his insurance to file a claim. I then told him I wanted to speak with his manager because he was patronizing me and making me feel like I was wrong for even calling to ask about their food preparation. He kept asking if I had a coupon, asking what I wanted from it had ZERO customer service skills. I only wanted to see what was going on with food there because I enjoy eating there and don't want anyone getting sick like I did. After the phone call with Tony, I received a phone call from another manager named Tina. She was helpful and kind. Showed real concern for how I felt and reassured me that she would look into heating and prep of cheese. Found out it's microwaved per order, still don't know what happened there! I received a 25$ gift cert. that I might use, or I might give away. DON'T GET THE BEER CHEESE! try the fried green tomatoes.
(1)Chad T.
I decided to try out the New Smoky Bacon Sirloin, gave it an upgrade from a 6 ounce to an 8 ounce, a mixed green salad and an Idaho Loaded Baked Potato. I had ordered the steak medium but it arrived a bit overcooked, well done but still surprisingly juicy so I shrugged and dug in. I was impressed, nice flavor mix between the smoky bacon and tomatoe butter. The baked potatoe was good, the salad just the right size and the complimentary fresh bread quite good as well. Taylor, my bartender was friendly, professional and well versed in the menu. I drank a draft Devils Ale with the meal and enjoyed my fare thoroughly. For dessert, I decided on a Chipotle Peach Margherita. Awesome but strange! Loved the spicy sweet and salty flavors. All and all, I would definitely recommend this restaurant for its cool and relaxing atmosphere as well as great cuts of beef and charming, professional staff. The single fault I found was the overzealous cooking of my steak.
(4)Jacob E. G.
Came here awhile ago with a friend. Thought I would treat her nicely to w good meal in a nice atmosphere. The place looked really clean and nice. The steak that I ordered was well done in both ways. We received great service and had a very enjoyable night here.
(5)Mike L.
Was in the mood for a good piece of beef and my wife wanted Salmon. Where to go? thats easy, "Longhorns" in mesa, next to the Fiesta mall. We have been coming here for a while now. The service is always good and the food as well. They start you out with fresh warm bread, yummy!!I had the 8oz. Flo's filet, with a baked sweet potato for $23.49. Comes with your choice of a salad, I had the garden, with Blu Cheese. My meal was perfect! My Filet had a perfect sear, cooked medium, perfect, and the seasoning was spot on and even my salad, a very nice salad at that, was great. My wife had the 7oz. Salmon with rice pilaf, $17.49, her salad was a Caesar, she loved it. Her Salmon was perfect, the rice pilaf, a little under cooked, but not enough to say something. Our server, Ashley was great! Always kept our Iced teas full, checked back on us as needed, just a great evening spent here. We have come here for lighter fair at lunch, and have always enjoyed it. I have to give Longhorns in Mesa, a big "Woo Hooo!"
(5)Jasmine C.
I think this is my third time trying this place? The corn fritter appetizer is very good. The service was pretty friendly, a little helpful and very efficient. Everything else is meh. We were seated in a booth that had the soda dispenser on the other side of the wall. The sound of it was very annoying while trying to dine. The bread was the texture of a hockey puck. Thought it was a fluke and we asked for different bread - same situation. The rib eye steak is way over seasoned in my opinion. Got the one on the grill not from pan. Tried the dessert sampler and was not impressed with a single thing of the three options. The place is just over priced for what you get. Texas Roadhouse is much better.
(2)Dave O.
Was happy with our experience... The good... Flat iron steak was great. Mac n cheese was the bomb. Sweet potato was delish. Denise our server was super friendly and welcoming. The bad... Well, nothing was bad. So what could have better? The bread was good but not the best restaurant bread I have had. The spinach dip was very good but a little heavy on the spinach. Nobody checked on us after we got our food so I ate most of the steak before getting any A1 sauce. To their credit we did eat very quickly. Overall great experience and would come again.
(4)Wes B.
Another lunch at Longhorn... perhaps the fifth or so time I've eaten alone at the bar. My previous experiences with the food and service have been what i would call 'average, but acceptable.' I arrived to a greeting from the bartender, who promptly delivered the beverage I ordered. Well, it went downhill after that... I ordered a salad and corn-on-the-cob.... and I waited... Two other customers came in after me, and I overheard them place an order to go. After a while, the server delivered their steak lunches to go while I waited at the bar... I was the only patron at the bar ... and I received no words of reassurance from the bartender that my lunch was coming - she did not ask if I wanted another beverage: not another word from her whatsoever. After nearly 30 minutes of waiting, my lunch was delivered; the bartender did not give me utensils, and I to ask for them. Despite my beverage glass being empty, she did not ask if I wanted another one ... she never returned to ask how my lunch was.... In short, I never saw her again... I left $25 cash on the bar for the $23 lunch ... the $2 tip was too much.
(1)TJ H.
Father's Day, a pretty busy day in the restaurant world. Longhorn's was busy. We called ahead to check on the wait time. We were told it was 40 - 60 minutes. But, she would put our name down if we wanted. Nice. So, we put our name on the list and waited for 25 minutes before leaving. We arrived, were handed our pager and only had to wait an additional 15 minutes or so, pretty much right on the 40 minutes we were told. Kudos for that system. I wish other restaurants would take note of that. When people call, put their name down on the wait list. Now, the review. There were 4 of us dining. My silverware had not been washed, there was dried food crusted on the fork and knife. Yuk. Everybody else got clean silverware. Our waiter was hustling, but he just couldn't get it ALL dialed in. The bread took a long time to make it to our table, and that's only after we asked a few times for it. The first item we ordered was the Sweet Chili Calamari appetizer. It was cooked very nicely. We asked for the Sweet Chili sauce on the side, which it was. Next on our order were the salads. Our table ordered 2 salads D.O.S. (dressing on the side) but only 1 came out correctly. A new salad was brought out fairly quickly. The salads were nice, nothing special. For our main courses, our table ordered the Flat Iron Steak, Primetime Burger, Longhorn Gourmet Burger and the kids Sirloin steak. The Flat Iron steak was cooked correctly and tasted fine as did both burgers. The kids sirloin was cooked o.k., it was just a fairly wimpy portion. All in all, it was o.k. Nothing special but nothing to keep us from coming back some day. I would also like to add that it was quite loud inside, a bit more like a cafeteria sound level then what I expected inside Longhorn's.
(3)Michael B.
Hands down the most accommodating restaurant! Went there with much older family members, waiter and manager were outstanding!!! Aside from that, the meals were AMAZING!!!
(5)Ash D.
I don't really write reviews but I had to write this. Appetizer took more than 30 min come and when it came it was soggy and messy. Shrimp was oily soggy and tasteless. Salad felt like it was cut a week ago and it looks "OLD". That was my first visit in this restaurant and I absolutely hate it here Manager came apologized for mistakes. End up ordering $25 Steak which was really good though the side order risotto was NOT good.
(1)Ligi T.
Well I like the food and the barkeep! But the noise level here is outrageous!! People are dropping things all over the place! So if you want a peaceful quiet place to eat this isn't it
(4)Kelly B.
It was yummy! Had the ribeye, gratin potatoes, apple cider ribs, sweet potato and the brownie desert. Loved it! Ask for Stephanie's section if you have kids. She was great with our 5yo son. (And with us too). Thanks Stephanie!
(5)K P.
The food is on the brink of so-so. The service average. I'm pretty picky about steak so I calculated my odds of being happy (with what could go wrong) and ordered the Rib-eye medium-rare. With the same thought in mind, I opted for a salad and baked potato. Pretty simple right? That was my plan. What I got was a very tough steak that was actually cooked to perfection. I ordered medium-rare and that's exactly what I got - a perfectly cooked steak of the poorest quality! My baked potato had clearly been baked too long, "dry" even when dripping with butter and sour cream. The salad was fine and unremarkable. Long and short - I won't go back. When you can't chew a medium-rare Rib-eye, there's definitely a problem. But the person on the grill "rocks!"
(2)Paul M.
Your usual big box steak place. Nothing fancy, I had your standard ribeye with mushrooms and Bordelaise piled on top. It was cooked correctly(medium rare) and the sides were fine.(mash potatoes and vegetable) Service wasn't bad either.
(3)Michael T.
This place is great! The service is great! If you haven't eaten here yet.... You need too! I had the ribeye and it was perfect! Every bite only made me want the next. The loaded mashed potatoes were great and the Mac and cheese was the best!
(5)Larry M.
This place was fantastic when they originally first opened, but the quality and service has declined ever since. I put my finger right into the middle of the French Onion soup and it was cold but still had melted cheese on top. The kids sirloin has shrunk in size over the years as well. Even my child noticed the difference. Very disappointing. I would have said something to our server, but she was never around...never filled up our drinks, didn't even ask if we wanted boxes. Poor service, below average food.
(2)Robert R.
Despite the long wait, the food was great, steak was a perfect medium rare, my wife's chicken was superb and the wait staff was very attentive and made sure we were ok multiple times through our meal!! We will definitely be back!!!
(4)Ronald A.
Been coming here since it opened, the service and the food are always impeccable. Never had a bad dish, ever..:)
(5)J R.
Service is good here is why i gave two Stars but the food is just ok... My steak tasted Like it was boiled..if you like places like Texas road house this is not the place for you-you will be disappointed
(2)Bao H.
I usually don't write about chains unless I feel really strongly about it. Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine. Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group. Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager. In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!
(1)Stephanie D.
A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.
(5)Kate M.
I seem to remember when I lived in Florida 10+ years ago that Longhorn was its own chain, wasn't it? Stock symbol was LOHO. That's fun to say. Now they are part of the Darden Group. Hmmm.....well I like the Yard House and would like to try Seasons 52 and The Capital Grille, but I think Red Lobster is a travesty. I did a case study on the Darden Group years ago, and I'm not sure how I feel about Longhorn being part of it. BUT.....where was I? I should be writing a review. We had a great experience last night. Our server, Keith, I believe was also the bartender and he was working his butt off. He lets people know he'll be right with them, which is always appreciated, and he got our drinks right out to us and took our order quickly. The place was starting to fill up and he had the bar area plus a few booths and he was all over it. He did a great job. And I have to admit I loved it when he got after some of the other staff for piling their ramekins, extra napkins, and misc. other items on the end of his bar. You go Keith! Get after those knuckleheads! We had limited time so we just shared a side salad, the loaded baked potato soup, and the white cheddar & bacon stuffed filet entree. Oh my. That steak was very flavorful and cooked a perfect medium rare. Here's the description on their menu: A tender Flo's Filet stuffed with aged white cheddar and applewood smoked bacon, served over a savory brown herb sauce. Delicious. The vegetable medley side was very nice and fresh as well and included snow peas, squash, and broccoli. Today I will be drinking 2 kale smoothies and taking extra fish oil tabs, but it was worth it. When we mentioned to Keith we had a concert to hit, he got the check taken care of right away. Overall we had a very nice visit and I would be happy to go back.
(4)Nina H.
This place is always delicious with great prices. I even came here during mothers day I believe and still had great service. Always my family's go to steak place.
(4)Jo L.
Just got back from a meal at this restaurant*. The staff, from the Host to the waitstaff (who all helped each other out to make sure customers were taken care of in a timely manner), was on point, and our server, Stephanie, anticipated our every need. I got the lamb chops with horseradish potatoes and the meal was phenomenal! I am looking forward to returning soon! *We went at about 3:30 in the afternoon on a Saturday. It was busy, but not yet crazy busy. It was starting to fill up when we were leaving about an hour later.
(5)David P.
Probably the best 'non-prime' steaks we've had in the valley. I had the rib-eye and my wife had the filet, both slightly over cooked but the bark / seasoning is wonderful & they were tender & juicy. Even though I'm a rib-eye lover, next time I am getting the filet, it was wonderful. The Texas onion was just okay, no where near as good as Outbacks but acceptable but I dont think I would get it again. Loved the atmosphere , service was above average & prices are in line. Definitely give it a try.
(4)George L.
Excellent food I had ribs that fell off the bone. Nice atmosphere and perfect friendly service.
(5)D L.
Went in for couple of cocktails with the wife in the early afternoon and really really enjoyed our bartender, Mary. She was very friendly and helpful. Her friendliness encouraged us to stay for dinner. Mary was able to secure us a table in a very busy restaurant and we were sat as a family of four by Richard, the manager and attended to by Deja. Deja was very friendly, had a sense of humor, and performed well in a very busy environment The hot bread that came out before the meal was awesome and Deja was quick to take our order for drinks and our meal. I had the beefsteak tomato and bacon salad, my son had the finger enchiladas, my daughter had the kids macaroni and cheese, and my wife had the mango tilapia. All were wonderful. There was an error, in my favor, where they added chicken to my salad but they quickly took care of it on the bill when it was brought to their attention. The staff is extremely professional, friendly, and very good at customer service. In our experience, they serve as an example as to what good customer service in a restaurant should be. Well done!
(5)Cynthia S.
Steak was delicious husband order the huge rib eye steak rare perfect! Mine was medium rare. This is our favorite steak house. No more Texas Road House or Logan.
(5)Angelica M.
Yummy!!! This place is delicious!!! Bread they first served just melts in your mouth. The steak is soo juicy. The servers seem to love their job. This is my favorite steakhouse!
(5)Brian G.
Everything about this place surprised me, in the best possible way. The atmosphere was unique but classy, although some might find it a bit overdone and distracting, I thought it was perfect. The refurbished wood table tops were even a delight that both my wife and I pointed out. The food was exactly what I was hoping for, great quality you'd expect at a steakhouse. The server was a perfect blend of friendly, helpful, and non-intrusive, a rare find in my experience. He knew the menu and made great suggestions. The prices also surprised me, they had very affordable and tasty budget dishes and the $26-$35 steaks that you love to splurge on ever once in a while. I think this is a hidden gem, and I'll be going back sooner rather than later. With another visit as enjoyable as the first this will soon be a 5 star spot in no time.
(5)Robert L.
Always great food and service, we started with the wild west shrimp and than we ordered the surf & turf cooked perfectly. and no wait on a Fri night. Great Meal
(5)Mike S.
The food was pretty good, but to be honest the service was subpar. I don't know if it was a bad night, maybe it was, but it defiantly tarnished my experience here a bit. To be totally honest, it was either here or Texas Roadhouse, should have gone to the roadhouse. I don't know, I might give it another chance.
(2)Tina G.
Ordered the salmon which was literally raw in the middle. They took it back to fix and it came back cooked but extremely hot all the way through and extremely dry, so they obviously microwaved it. My husband's steak was obviously cooked with the salmon since it tasted fishy. And what was supposed to be a medium steak still oozed blood. Not a great experience!
(2)MaryLou D.
Lucky lucky me! And it's nice to have some of my Karma coming back to me! I decided to try out the Longhorn Steakhouse Saturday night. I thought it was a new location of a different restaurant of a similar name on Southern that had closed, but when I got there I discovered this was a brand new restaurant that hadn't even opened yet. The parking lot was full but when I got the to the front door I was told by the two people holding menus that this was a training night and not open to the public. I made a joke that it was too bad I couldn't be a trainee for the evening and went to leave when they asked, Is it just you? and I said Yup, just me, so they handed me a menu and said you can go on in and sit in the bar area. The meal will be complimentary and we hope you enjoy your dinner. After I picked my jaw up off the floor I walked in and was seated at the bar by a very nice hostess and an even nicer bartender named Jen came up to me and started explaining that I could order any meal on the menu, that it included either an appetizer or dessert, my choice, and she started describing the drinks to me. I thought the folks in front said drinks were included but I did get charged for the Margarita at the end, but that was okay because it was delicious and what was in the shaker filled the class twice so it was well worth it. I looked over the menu and couldn't believe what I was seeing. So many good choices! I asked if the combinations were included and she said yes, anything on the menu. I was thinking about getting the prime rib but she said they had run out of that because they only made a certain amount and the training had been going on all day Still not believing my good luck I ordered the Filet and Lobster dinner, which would have been $26.99 any other night. The dinner came with a choice of dinner salad or Caesar, and I chose Caesar, a choice of side dishes and I chose fresh vegetables, and honey wheat bread with butter. The bread was fantastic, the Caesar salad was crisp and fresh. The steak arrived before the lobster, one of the glitches they were working out in training. I took a bite of the steak which was melt in your mouth tender. I held off on eating more so I could include the lobster in my photo. See my pictures. The filet had a wonderful grilled flavor and was cooked just right, medium rare. It did have a grisly place on one side. The lobster was very moist and juicy with excellent flavor and I savored every bite of both. The vegetables might have been a little overcooked, at least for my taste. I would've expected them to be a little crisper, but they had good flavor. I ate all the lobster but had a little piece of steak left over and decided to take my dessert in a to-go box to eat later. I finished up my Margarita, had a nice conversation with Jen, and even the manager, Anthony, came over to ask if everything was fine. From him I learned this is the first Longhorn location in Arizona, although they have others that will open soon in the Phoenix area. San Diego, where I live, is SOL for the time being. Our loss. Oh, and the Key Lime Pie, which I ate later, was one of the best I ever tasted! Aside from being complimentary, I would have gladly paid the price for this wonderful meal. I hereby give this restaurant the Mother Yelper stamp of approval and hope to get back here soon. Bon Appetit! Epilogue: I went back on the official opening day, Tues, Dec. 11th, for lunch, and one other time before I left town. The food was just as good both times.
(4)Paul D.
This place is a ZERO star place. Stay away. If you like butter and cream sauce to saturate everything on your plate than this is your place. I ordered the crispy Parmesan Chicken and expected something along the line of the crispy chicken Parmesan tradition. Instead I got two really fatty soggy chicken breasts soaked beyond belief in a thick untasty cream sauce. Both my dining associate and myself got salads and mine was decent size but he got the junior edition with maybe 4 bits of leaf in it. It was laughable. I spent the next hour on the toilet. This place was terrible beyond belief, and very expensive as well. I took my son here who ordered a very expensive dinner of trout, shrimp and lobster. When they served it his plate had a small filet of trout on it. I asked the waitress where were the shrimp and lobster. She said the filet was stuffed with them. That's not what the menu said. The menu said it had Trout, Shrimp and Lobster and gave it a $18 price. So to get a small piece of fish and no shrimp, no lobster was a bit of a lie. I will never go to Longhorn again and tell everyone to stay away.
(1)Jay L.
Quiet night, not a lot of patrons but it took them a while to even notice me. I walked in, no greeter present. Walked over to bar, no bartender present. Hmm should I go someplace else? I thought, since I'm already here, I might as well stay. Plus it's on the corporate card. So I stayed. Bartender finally shows up and takes my order. Didn't offer me a drink until I was about to pay my bill. Wow, there goes your tip. But in the end, I couldn't do it and since it's not my money, I still ended up leaving a 15% gratuity.
(2)Scott C.
Seriously one of the best steaks I've had. Perfectly done and flavorful. Also loved the stuffed mushroom appetizers, although I could tell they weren't exactly the healthiest thing on the menu. The bread was also very good. We were kept waiting quite a while on our order (they had forgotten about it). The other strange thing was a confrontation we witnessed between the manager and an unruly, yelling customer. Whatever had happened, it's safe to say there was something off with the customer, but the manager could have found a better place to resolve the issue than right in the middle of the dining room, which distracted most of the diners and was pretty uncomfortable for a second. Otherwise, I'd say he did the best he could to diffuse things.
(4)Jim C.
Been here a few times. Service is always good, food comes out right, AND cooked right. Which BTW seems to be getting harder to find someone that knows how to cook a steak to temp. At least these guys still remember how to do it. Usually a small wait, which is OK, bar has good service as well.
(4)Garren G.
Steak was not cooked to order. Server acted like she did not care. Appetizer to share was small and not that good. Side Mac and cheese was great.
(2)Brandon K.
Excellent service and perfect medium rare steak! Make sure you try the longhorn steak sauce. They make it at your table using garlic, jasmine, and orange peels.
(5)David C.
The atmosphere was inviting and well done and the noise level as appropriate for conversation. The wine list was excellent but by the glass was a little short for prices. The food was cooked as ordered and portions generous. The Key Lime pie was made with real Key Limes and was best we've had in the valley. Will repeat although a little bit of a drive for us.
(4)Henry O.
Nicole L. . . . . . . . . Where do i even begin?????? So the only reason I went to Longhorns was because of your amazing review. It was my best friends birthday so i thought, might as well take him to an amazing, perfectly cooked, juicy, tender, quality steak dinner. Pretty easy to find as its right on Alma School, which is literally right down the street from my place in Dobson Ranch. Parking lot was pretty empty so it was a good sign that there was no wait and we would be able to get attentive service, or it was a bad sign of things to come. However, I like to stay positive. We walk in and there isnt a hostess to be found. Its pretty dead, maybe 3 - 4 tables occupied that was scattered thru out the resturant. While waiting to get seated, i'm getting my hopes up because of your review and how legendary im hoping this meal will be. You gotta understand that this was my first real steak resturant that i have been to after my 4 month journey in Southeast Asia where they usually dont eat steak. So again, we were only there based on your hyped up 5 star yelp review. After a few min, we get seated by an actual server rather than a hostess. There were 3 of us, we were all very extremely nopah. Since we were there for steaks and for a birthday celebration, the decision was made for the biggest rib eyes for everyone. So we all went with the Outlaw Ribeye, Medium for the lady and Medium Rare for the men. (From their menu: Outlaw Ribeye - We called it this because it would be a crime if you didn't try it! It is one of our favorites because of the combination of juicy marbling and fire-grilled, bone-in flavor. 18 oz. $22.49) After ordering, we get the infamous Longhorn bread. I am a huge bread and butter fan and can destroy a few loaves all to myself. However the bread was hard and seemed stale so we barely touched it. We finally received our entrees and were ready to eat. Having perfectly cooked, juicy, tender, quality steaks in mind, this was a huge disappointment. Mine was cooked to medium, my GF was cooked to medium well, and the birthday boys was cooked to medium rare. The medium rare steak was juicy but not tender, the medium steak wasnt juicy or tender, but the medium well steak wasnt so juicy but it was tender. All in all it was a huge disappointment. Service wasnt the greatest, but it was pretty average. Food quality was below average. Value isnt there. Total bill after tip and tax was about $92. We would have been better off going to Texas Roadhouse on Stapley. Maybe i just came on an off night, but corporate places like this should have a level of consistency, but to me it was just a waste of $92.
(2)DerickandMegan D.
Walk in the door and Boom!!! Nice little hostess with a smile greets and seats me and advises who my waitress will be. Wait for it...Boom!!! Another friendly smile from the waitress herself. She is very nice and professional and takes my drink order. I ask about lunch combos being an adult entree... They are!! Free app for me via email coupon, she looks at the code via my phone and holla!!!! Spinach dip is great. Not to keen on the chips (i like plain tortillas myself) but the dip itself is great, nice thick texture and flavorful. The atmosphere is laid back and decor is cool. Definitely one of the nicer interiors I've seen from a chain steak joint. Braised beef and shrimp/lobster come and is say its decent. Nothing over the top for my taste buds but the bacon/cheese covered chips (and crackers) that come w/the soup are a delight. The right kind of crunch in my soup-like it. This particular meal gets 4/5 for flavor as the BBQ sauce leaves a little to be desired. Overall, a nice little lunch outing. I want a dessert but I just can muster myself to do it, shame on me!
(4)Nicole L.
Amazing, perfectly cooked, juicy, tender, quality steaks! I went here with a party of five to try out this new location. I didn't think this place would be that great and thought it would be comparable to like black angus or outback and let me tell you how wrong I was! I'm pretty picky when it comes to steak, I don't like sawing off pieces of meat and I order my steaks medium rare and they never come out that way or it's just bleeding everywhere and still raw. we ordered the lobster stuffed filet and the ribeye and omg we were in heaven and could not believe how effortless it was to cut off a piece of steak and chew it. it melted in my mouth and was so flavorful and well seasoned. the service was great and attentive. I will most definitely come back again!
(5)Deb B.
a wonderful place to get a steak cooked perfectly, and the seasoning is spot-on every time. No need for condiments!!
(4)Michael C.
An average steak for an average price. Nothing I ordered really stood out at all, even the service was mediocre. I would compare this to a Sizzler or a Lone star. You would be much much better off eating at the Texas Roadhouse just east of here on the 60 & Mesa drive.
(3)Mary Ann R.
It takes a lot to impress me, so when I say don't walk, run to the LongHorn, I mean it! Great food and fabulous service.
(5)Craig H.
Terrific meal! Salmon, ribeye, filet all done perfectly. The gentleman host was super friendly and made us feel welcome the second we entered the front door. We were seated almost immediately (it was 5pm on a Wed night) and soon afterward our server "Ace" welcomed us, made some suggestions, and politely took our order. The ambiance and food were perfect. Would definitely go back here again (even over Outback!) good time, and happy stomachs.
(4)Nancy M.
We went with a party of 20 and had excellent service!! All 20 of us were very happy with our food! Not one of us had anything negative to say. Very clean.
(5)Sue C.
Unlike Dr. Who's Tardis, which is small on the outside and big on the inside, this steakhouse looks large on the outside, but surprisingly small once you are inside. I went for lunch (11:15am). I know this is a chain owned by the same company that owns the Red Lobster and Olive Garden, so I was not expecting a mom and pop local experience. That was good because my first impression was this was a 3.75 star experience (I rounded up to 4). Let's start with the decor--every western cliche you ever heard of is here. A couple of horse saddles hanging from the ceiling, shelves of cowboy boots, pictures of the Grand Canyon, wild horses running and a waterfall at Yosemite, photos of cowboys at rodeos, map of Texas, and a whole wall of western belt buckles. Not just a casual decoration of the place--nearly every wall or surface is plastered with this stuff (sometimes less is more). The background music was country and western. The seating hostess and server were very prompt, attentive, and just plain nice. The server brought warm whole grain bread and butter right away. I got the western mac n cheese and soup lunch combo for just $6.99. Now the motto here must be "Bacon hides bland food really, really well." The soup was a broccoli cheddar/asiago cheese with bacon bits. The mac n cheese had toasted bread crumbs on top and was loaded with bacon. The combo comes with homemade warm potato chips covered in cheese sauce and--you guessed it--bacon. Ironically, the cheese sauce in the soup, the mac n cheese and on the chips all tasted the same. There was no variation (do they get this from a can or something?). Now, I know this is a steakhouse and I was scoping it out for a later dinner with my husband. So I watched attentively as an older couple at the table next to my booth dug into their steaks. They hacked and sawed and practically had to chisel the meat into bit sized pieces. After watching this struggle, I am guessing that these steaks are not especially tender. I can't say for sure, but that certainly didn't encourage me to order steak from here. Parking was easy and close to the door. Would I eat here again? Maybe, but I wouldn't go out of my way to do so.
(4)Kayla A.
Came here on lunch break with my coworkers and had amazing service from Denyse. She made the experience amazing! Definitely ask for her if you ever have the chance!
(5)Kimberly R.
Ate here again on Saturday October 18, 2014. The food was exactly as expected but the service was really bad. One star for service! The server asked me if I wanted a refill on my drink after I waved her over and I said yes please.... She came back with the bill. When she brought our salads out she came with 3 salads dropped off 2 at our table and took the 3rd to another table. I thought it may have been my salad since they were all the same. She came back to our table and I asked her if I could have my salad and she says oh you want yours now too. I'm like WTH??? Ummmm yes I would like to eat at the same time as the rest of the people at my table..... Geezzz! Very very slow service and the place was nearly empty. The food is consistent though and worth going back.
(3)Edward D.
Was not planning to eat here, running around from surprise. Agreeing to meet my cousin half way to eat. Well you see how far I was from Surprise!! Longhorn will be opening a new location in Surprise on April 1st! SO I guess this was a good way to see how their food was. Food: Wife and I had their two for $20 meal, I went ahead and upgraded to a 8oz steak for an additional $3. Had my steak with a baked potato, and salad. Steak was really good, had a lot of flavor. I asked for it to be medium well. It was more on the rare side! It was still fine, I can eat my steak any way! Baked potato and salad were very good also. Wife had her 6oz steak well done, with broccoli and salad. She was very satisfied with her dish. We had their cheese fries as a appetizer, everyone was raving about this?? Don't know why! No big deal. Service: Our waiter was very good, he was always making sure our drinks were full, and came by a lot. They only issue I had was their price, not his is not a high dollar steakhouse! But, it's still on the pricier side. When they open up the Surprise location, we will be there.
(3)Lester M.
Did not have a good experience at longhorn tonight. First off ,I'm in a wheel chair & had no help getting in the dooir. We were seated & ordered our food. The server was not personable in the least. We had to ask for refills & everything else we needed . The steak was cold when brought to the table . When we notified the server she acted like it was an imposition to tell her. did not say she was sorry, just took the steak in the back room and when all about her business. a gentleman that was dressed rather nice brought the steak back out firmly set it on the table and said here. still was not hot but kind of like a lukewarm like the food you get to McDonalds. the steak had absolutely no flavor. When we went to leave the restaurant there were no apologies for the terrible service or the food being cold or absolutely nothing. there were two servers at the front desk when I was ready to leave and neither one of them offered to open the door so I can get the wheelchair through. service like this they will not be in business long.
(1)Chris C.
This was the first time eating here and my girlfriend and I realy enjoyed are food. I ordered lobster and steak and let me tell you it was awesome. I was impressed how the cook chose to throw out the first lobster do to he felt it was over cooked. The cook also came to the table and made sure we where satisfied with the food which showed a lot about his love for the food he makes. After eating my delicious lobster and steak I got to experience for the first time fried cheese cake and ice cream and I will be coming back here to try more of the food for sure.
(5)Rickey Lynn G.
LongHorn Steakhouse 1434 S. Alma School Road Mesa, Arizona 85210 (Preface) I don't usually like to evaluate chain restaurants, but with more and more people eating at them it seemed proper to evaluate this one. This is part of the Darden chain, which also includes Olive Garden, etc. I arrived at 6:15, and though told it was a 10 minute wait, I was seated in 3 minutes. My waiter brought a drink and warm bread quickly and handed me the menu as well as explained the specials of the night. The waiter, Tim, was extremely attentive and honest when asked about items on the menu. How refreshing! I was originally going to get the Rib Eye Steak, but Tim suggested that I get the larger Rib Steak on the Bone. He wasn't pushy, but offered good reasons to get it - an excellent job of up-selling for a restaurant. I also ordered a Baked Potato with lots of butter and a salad with Honey Mustard Dressing. Of the Bread, I can only say it was warm. I didn't care for the flavor of it, and it almost seemed to be under baked and lacking in flavor. The Salad was a nice portion with a good dressing, though I didn't care for the diced tomato on it. Diced tomato is a way of a restaurant saving money by not using premium tomatoes. Not a good idea. In due course my steak appeared. I had ordered it rare, and it came medium. My waiter immediately took it back, apologized, and had a new one cooked properly with a new baked potato in minutes. Great service. The steak was perfectly cooked this time, with perhaps a touch too much of seasoning, but that is an individual preference. The potato was properly presented with lots of butter as I had asked. My biggest criticism is the same one I have in many steak houses - I hate being given oversized knives with serrated edges. If the steak is as tender as steak houses claim, a sharp, plain edged knife will easily do the job without tearing up the meat. My steak had a bit of silver skin still on it, which should have been removed by the butcher. My waiter kept checking up to make sure my drink was full and I had everything I wanted. I was quite full, and my waiter promptly brought a take home box and even brought a small cruet to put some horse radish sauce in. (I like horse radish on more than just prime rib). Most places make a big deal out of my ordering it, but my waiter didn't bat an eye and even brought extra. Even though I was full, I wanted to try dessert. While many of the desserts are brought in from the outside, I was told that the Caramel Apple Goldrush was made in house. My only comment about it would be to describe it as comfort food. Warm, gooey, comforting apples in a rich sauce with lots of cinnamon and caramel sauce, topped with a very smooth vanilla ice cream slowly melting over it. I could have made a meal just out of this dessert! It's a real winner. I have eaten in some of the top restaurants of the world, from those of the Iron Chef's to the Flagship of Mortons in Hong Kong to Elements in Paradise Valley, and the service I had tonight was right up there if not better than any of them. Service can make or break a meal, and service was absolutely tops tonight. Kudo's to Tim, my waiter, and I hope my tip showed him just how much I appreciated him. 3 1/2 stars for the food, and an extra 1/2 star for service and cleanliness for a total of 4 stars. I will definitely evaluate this restaurant again in the future to see if the service stays up to standard.
(4)Emma D.
I would give this place a 5 stars except it didn't go above and beyond my expectations. When I first entered I thought we had just entered a retirement home chow. Not that the place didn't look nice but it wasn't anything special and the crowd did look like they just unloaded from a retirement home bus. But the staff was very friendly, the food was great-my filet with cheddar and bacon was tender even though I had to have it well done and the veggies I ordered were crisp and fresh! Seating was comfy and the food arrived super fast! I'd never not been able to finish my salad before the main course. For a pregnant woman this was a dream! And the bill was nothing to gasp over. Next time I'd come here dressed more casual ready for a decent steak or a good drink. Not a whole lot of entertainment there so this is a place to visit with friends or family. We were done with our meal and paid for in almost exactly and hour.
(4)Joe H.
Longhorn was my choice because I was flying solo, it was close and I was pretty sure they would have the Stanley Cup Final on at the bar. Let me preface this by saying I'm a Bruins fan, they are currently winning game 6 so I feel good. Back to the review, check on the game; one star. Any restaurant choice and subsequent review should balance expectation with performance...you don't go to Longhorn expecting Morton's. That said, they had maybe 10 wines to choose from, which exceeded my expectation, so another star. I ordered the Outlaw Ribeye, bone in and medium rare. It could have used another minute on the grill, but it was seasoned well and tasted great. Bone-in was a pleasant surprise, plus it was cooked and seasoned well...star plus a half for the bone. By the way, asparagus was good, but I was missing the advertised lemon flavor. A lemon wedge provided quickly by the bartender remedied the situation. Service...I was at the bar and service was great. Rich was tending bar, he did a great job. Last star. Well, in the time I wrote this the Bruins gave up 2 goals in 17 seconds win a minute left to lose the Stanley Cup. I'm downtrodden and therefore rounding down... Don't let a NHL game skew your read of this review. Longhorn delivered on my expectation. A GOOD steak, cooked correctly, with attentive service.
(4)Kathy C.
Don't go with a large group and the call ahead seating is a joke. After calling ahead we still waited over an hour and a half in the restaurant to be seated. Enough was enough as we were all starving when 8pm came and we were still being told "we were next to be seated". We left and will probably never return, the food court at the mall treated us nicely.
(1)Amanda P.
The food was great but unfortunately, the service was horrible. Do not recommend if you have a party of 8 or more.
(3)Michael B.
I travel for business... a lot!! I've been to Longhorn before back on the east coast, never had a problem. I stopped by this location since they were new in the area, and because I had finished up a job nearby. I went in at 5 PM on a Saturday afternoon, not realizing that it was Valentine's Weekend. There were about 40 people in the lobby/waiting/foyer area. I spoke to the host, he assured me it would be about 25 minutes until they could seat me. I waited... and waited, the pager that they had given me did not go off. I had an appointment at 6:30, so at 5:45 I went to the host stand to check on how long it would be and to turn the pager in. They said they had called me, and I waved the pager and said that it had never gone off nor had I heard them call my name. There was no apology, nor anything offered. This is very bad business, even poorer service, and it's just the type of thing that killed Lonestar when they were in business here in the valley. I've contacted the corporate office, but no word back yet, I'll keep you posted on what they did or did not do.
(1)Danny O.
To be fair, the only reason this gets 1 star is because our waiter was really good and friendly. Typically, GREAT service will overcome lower quality food, but unfortunately for our waiter, the food was NOT at all what I expected. My wife's sirloin was overcooked, my daughter's hamburger had no flavor. $9 for this burger!!! I could have purchased 3 cheesburgers from Rod's Cafe for this price and the burgers at Rod's Cafe are MUCH tastier (I need to make an official visit there and write a review). Her french fries must have been frozen. McDonalds....show them how to make fries, please. My ribeye, which was cooked as I like ALSO had NO flavor. And the menu lists this as the cut of meat with the MOST flavor. WOW, I would hate to taste the other cuts. It was a good thing I waited until this morning to write this review, because I woke up at 3am with acid reflux, most likely due to the steak I ate. I guess my money is used to maintain the BEAUTIFUL decor. NEVER again will I visit this place again.
(1)Kenny S.
Ate there for the first time on 7/12/14 Very nice interior decor. Wait staff seemed relatively clueless starting with almost 15 minutes until we were Noticed. It was one of those experiences where you thought you were in the twilight zone! Waiter comes over to tell us that there was no onion soup while the girl delivers the soup to the table... Our waiter just seemed checked out and the whole staff looked stretched thin. Seems the term medium rare has been replaced by medium on the burgers....mine still came out medium rare. Corporate thing i'm sure. I had the steakgouse burger......it was ok and small in the world of 11.00 burgers. Believe it or not, my girls rib eye was outstanding....,buttery and perfectly seasoned Maybe we'll try it again for happy hour
(2)Stacy G.
Nasty. I'd rather spend a little more for better quality food. This is one step up from Applebee's.
(1)Blackjack King L.
I love this place!!!! The Wild West shrimp is the best ever!!! It is the reason why I love coming here. 10.0 - appetizer - Wild West shrimp 8.0- entree- bacon burger- great and cooked well- mouthwatering taste with fresh flavor 8.0- fries- fresh and delicious
(4)Melissa B.
We were seated right away, host was very friendly and seemed to like his job. The food was OK, (mac and cheese was great), but stay away from the soup, not worth the upcharge. Waitress needs a lot more training in how to pretend to appreciate the fact that we went out of our way to stop and give Longhorn steakhouse and her our hard earned money. She was the most unfriendly person I have ever come across. Never once did she bother to smile or thank us. I know in this day and age you can't ask a lot out of people, but I have had better service at Taco Bell.
(2)Brad E.
I had been hearing quite a bit from family about this place. I had heard over and over about how awesome the mac n cheese was. The biggest reason people had been pushing this place was because of the quality of the steak for the price you pay. The mac n cheese was excellent! I'm not a fan of the bread crumbs on any mac n cheese, I prefer the smooth & creamy. Despite the use of bread crumbs on their mac n cheese, it was still one of the better recipes that I have had. Not the best, but probably a top 5. The bacon was a nice addition. Go big on the steak. If you go to a place for a steak & don't get the cut that they say is their best, then you can't pass effective judgement. I went with the rib-eye on the bone, that was the best according to the staff. They were very good about making sure you understood their scale/coloring for cooking the meat. Mine came out a perfect medium. They also took the time to explain that my cut would involve a heavier dose of fat/marbling. I am usually a fan of the fat because it adds flavor and is generally a soft fat that melts in your mouth. The fat on my cut was tougher than I am accustomed to though. There were a few bites with melt-in-your-mouth fat, but quite a bit of the fat was silver skin tissue. Very tough to chew, so I spent a lot of time trying to cut it out of my bites. This left a healthy portion of uneaten steak on my plate as it was difficult to remove the silver skin effectively. All of that said, the steak had a great flavor. My date had the Blue Crab & Meyer Lemon Filet. Basically Flo's Filet with a blue crab mixture on top served on a bed of grilled asparagus. I thought the steak was pretty good here as well, but I wasn't a big fan of the blue crab on top. I felt that the seafood taste overwhelmed the flavor of the steak. I'm okay with surf n turf, but I guess I prefer to eat them in separate bites. If you are looking for the flavor of a high-end steak house, you won't find it here. Although it was very good when you are considering what you pay, it just isn't as good as some of the big names like Capital Grille, Flemming's, Ruth's Chris, or Morton's to name a few. If you are deciding between LongHorn and a Black Angus, Outback, or Texas Roadhouse type of restaurant, I would definitely pick LongHorn. As a side note, a few years ago Ruth's Chris started a more affordable menu with a 3-4 course meal for $35-$45 per person. I don't know if they are still doing this, but if so, there is no reason to go to a lower-end steakhouse if price was your concern.
(4)Jay L.
Quiet night, not a lot of patrons but it took them a while to even notice me. I walked in, no greeter present. Walked over to bar, no bartender present. Hmm should I go someplace else? I thought, since I'm already here, I might as well stay. Plus it's on the corporate card. So I stayed. Bartender finally shows up and takes my order. Didn't offer me a drink until I was about to pay my bill. Wow, there goes your tip. But in the end, I couldn't do it and since it's not my money, I still ended up leaving a 15% gratuity.
(2)Scott C.
Seriously one of the best steaks I've had. Perfectly done and flavorful. Also loved the stuffed mushroom appetizers, although I could tell they weren't exactly the healthiest thing on the menu. The bread was also very good. We were kept waiting quite a while on our order (they had forgotten about it). The other strange thing was a confrontation we witnessed between the manager and an unruly, yelling customer. Whatever had happened, it's safe to say there was something off with the customer, but the manager could have found a better place to resolve the issue than right in the middle of the dining room, which distracted most of the diners and was pretty uncomfortable for a second. Otherwise, I'd say he did the best he could to diffuse things.
(4)Jim C.
Been here a few times. Service is always good, food comes out right, AND cooked right. Which BTW seems to be getting harder to find someone that knows how to cook a steak to temp. At least these guys still remember how to do it. Usually a small wait, which is OK, bar has good service as well.
(4)Michael S.
This used to be our favorite steakhouse. Nope, not anymore. Slow service, entrees came out in stages leaving cold food for most of the table. The meat was all under cooked and so tough I don't want to give the left overs to the dog. Too bad.
(1)Vincent James D.
This is absolutely a 5 star review. the extra 5th star is without a doubt due to the extraordinary service that we received from ACE. But I must not leave out the exceptional food this is only my second time to this restaurant and both times the food and service was AWSOME. This particular time I ordered the salmon it was the
(5)Kelly B.
It was yummy! Had the ribeye, gratin potatoes, apple cider ribs, sweet potato and the brownie desert. Loved it! Ask for Stephanie's section if you have kids. She was great with our 5yo son. (And with us too). Thanks Stephanie!
(5)Joe H.
Longhorn was my choice because I was flying solo, it was close and I was pretty sure they would have the Stanley Cup Final on at the bar. Let me preface this by saying I'm a Bruins fan, they are currently winning game 6 so I feel good. Back to the review, check on the game; one star. Any restaurant choice and subsequent review should balance expectation with performance...you don't go to Longhorn expecting Morton's. That said, they had maybe 10 wines to choose from, which exceeded my expectation, so another star. I ordered the Outlaw Ribeye, bone in and medium rare. It could have used another minute on the grill, but it was seasoned well and tasted great. Bone-in was a pleasant surprise, plus it was cooked and seasoned well...star plus a half for the bone. By the way, asparagus was good, but I was missing the advertised lemon flavor. A lemon wedge provided quickly by the bartender remedied the situation. Service...I was at the bar and service was great. Rich was tending bar, he did a great job. Last star. Well, in the time I wrote this the Bruins gave up 2 goals in 17 seconds win a minute left to lose the Stanley Cup. I'm downtrodden and therefore rounding down... Don't let a NHL game skew your read of this review. Longhorn delivered on my expectation. A GOOD steak, cooked correctly, with attentive service.
(4)Kathy C.
Don't go with a large group and the call ahead seating is a joke. After calling ahead we still waited over an hour and a half in the restaurant to be seated. Enough was enough as we were all starving when 8pm came and we were still being told "we were next to be seated". We left and will probably never return, the food court at the mall treated us nicely.
(1)Amanda P.
The food was great but unfortunately, the service was horrible. Do not recommend if you have a party of 8 or more.
(3)Michael B.
I travel for business... a lot!! I've been to Longhorn before back on the east coast, never had a problem. I stopped by this location since they were new in the area, and because I had finished up a job nearby. I went in at 5 PM on a Saturday afternoon, not realizing that it was Valentine's Weekend. There were about 40 people in the lobby/waiting/foyer area. I spoke to the host, he assured me it would be about 25 minutes until they could seat me. I waited... and waited, the pager that they had given me did not go off. I had an appointment at 6:30, so at 5:45 I went to the host stand to check on how long it would be and to turn the pager in. They said they had called me, and I waved the pager and said that it had never gone off nor had I heard them call my name. There was no apology, nor anything offered. This is very bad business, even poorer service, and it's just the type of thing that killed Lonestar when they were in business here in the valley. I've contacted the corporate office, but no word back yet, I'll keep you posted on what they did or did not do.
(1)Joe H.
Longhorn was my choice because I was flying solo, it was close and I was pretty sure they would have the Stanley Cup Final on at the bar. Let me preface this by saying I'm a Bruins fan, they are currently winning game 6 so I feel good. Back to the review, check on the game; one star. Any restaurant choice and subsequent review should balance expectation with performance...you don't go to Longhorn expecting Morton's. That said, they had maybe 10 wines to choose from, which exceeded my expectation, so another star. I ordered the Outlaw Ribeye, bone in and medium rare. It could have used another minute on the grill, but it was seasoned well and tasted great. Bone-in was a pleasant surprise, plus it was cooked and seasoned well...star plus a half for the bone. By the way, asparagus was good, but I was missing the advertised lemon flavor. A lemon wedge provided quickly by the bartender remedied the situation. Service...I was at the bar and service was great. Rich was tending bar, he did a great job. Last star. Well, in the time I wrote this the Bruins gave up 2 goals in 17 seconds win a minute left to lose the Stanley Cup. I'm downtrodden and therefore rounding down... Don't let a NHL game skew your read of this review. Longhorn delivered on my expectation. A GOOD steak, cooked correctly, with attentive service.
(4)Kathy C.
Don't go with a large group and the call ahead seating is a joke. After calling ahead we still waited over an hour and a half in the restaurant to be seated. Enough was enough as we were all starving when 8pm came and we were still being told "we were next to be seated". We left and will probably never return, the food court at the mall treated us nicely.
(1)Amanda P.
The food was great but unfortunately, the service was horrible. Do not recommend if you have a party of 8 or more.
(3)Kenny S.
Ate there for the first time on 7/12/14 Very nice interior decor. Wait staff seemed relatively clueless starting with almost 15 minutes until we were Noticed. It was one of those experiences where you thought you were in the twilight zone! Waiter comes over to tell us that there was no onion soup while the girl delivers the soup to the table... Our waiter just seemed checked out and the whole staff looked stretched thin. Seems the term medium rare has been replaced by medium on the burgers....mine still came out medium rare. Corporate thing i'm sure. I had the steakgouse burger......it was ok and small in the world of 11.00 burgers. Believe it or not, my girls rib eye was outstanding....,buttery and perfectly seasoned Maybe we'll try it again for happy hour
(2)Stacy G.
Nasty. I'd rather spend a little more for better quality food. This is one step up from Applebee's.
(1)Blackjack King L.
I love this place!!!! The Wild West shrimp is the best ever!!! It is the reason why I love coming here. 10.0 - appetizer - Wild West shrimp 8.0- entree- bacon burger- great and cooked well- mouthwatering taste with fresh flavor 8.0- fries- fresh and delicious
(4)Edward D.
Was not planning to eat here, running around from surprise. Agreeing to meet my cousin half way to eat. Well you see how far I was from Surprise!! Longhorn will be opening a new location in Surprise on April 1st! SO I guess this was a good way to see how their food was. Food: Wife and I had their two for $20 meal, I went ahead and upgraded to a 8oz steak for an additional $3. Had my steak with a baked potato, and salad. Steak was really good, had a lot of flavor. I asked for it to be medium well. It was more on the rare side! It was still fine, I can eat my steak any way! Baked potato and salad were very good also. Wife had her 6oz steak well done, with broccoli and salad. She was very satisfied with her dish. We had their cheese fries as a appetizer, everyone was raving about this?? Don't know why! No big deal. Service: Our waiter was very good, he was always making sure our drinks were full, and came by a lot. They only issue I had was their price, not his is not a high dollar steakhouse! But, it's still on the pricier side. When they open up the Surprise location, we will be there.
(3)Lester M.
Did not have a good experience at longhorn tonight. First off ,I'm in a wheel chair & had no help getting in the dooir. We were seated & ordered our food. The server was not personable in the least. We had to ask for refills & everything else we needed . The steak was cold when brought to the table . When we notified the server she acted like it was an imposition to tell her. did not say she was sorry, just took the steak in the back room and when all about her business. a gentleman that was dressed rather nice brought the steak back out firmly set it on the table and said here. still was not hot but kind of like a lukewarm like the food you get to McDonalds. the steak had absolutely no flavor. When we went to leave the restaurant there were no apologies for the terrible service or the food being cold or absolutely nothing. there were two servers at the front desk when I was ready to leave and neither one of them offered to open the door so I can get the wheelchair through. service like this they will not be in business long.
(1)Chris C.
This was the first time eating here and my girlfriend and I realy enjoyed are food. I ordered lobster and steak and let me tell you it was awesome. I was impressed how the cook chose to throw out the first lobster do to he felt it was over cooked. The cook also came to the table and made sure we where satisfied with the food which showed a lot about his love for the food he makes. After eating my delicious lobster and steak I got to experience for the first time fried cheese cake and ice cream and I will be coming back here to try more of the food for sure.
(5)Henry O.
Nicole L. . . . . . . . . Where do i even begin?????? So the only reason I went to Longhorns was because of your amazing review. It was my best friends birthday so i thought, might as well take him to an amazing, perfectly cooked, juicy, tender, quality steak dinner. Pretty easy to find as its right on Alma School, which is literally right down the street from my place in Dobson Ranch. Parking lot was pretty empty so it was a good sign that there was no wait and we would be able to get attentive service, or it was a bad sign of things to come. However, I like to stay positive. We walk in and there isnt a hostess to be found. Its pretty dead, maybe 3 - 4 tables occupied that was scattered thru out the resturant. While waiting to get seated, i'm getting my hopes up because of your review and how legendary im hoping this meal will be. You gotta understand that this was my first real steak resturant that i have been to after my 4 month journey in Southeast Asia where they usually dont eat steak. So again, we were only there based on your hyped up 5 star yelp review. After a few min, we get seated by an actual server rather than a hostess. There were 3 of us, we were all very extremely nopah. Since we were there for steaks and for a birthday celebration, the decision was made for the biggest rib eyes for everyone. So we all went with the Outlaw Ribeye, Medium for the lady and Medium Rare for the men. (From their menu: Outlaw Ribeye - We called it this because it would be a crime if you didn't try it! It is one of our favorites because of the combination of juicy marbling and fire-grilled, bone-in flavor. 18 oz. $22.49) After ordering, we get the infamous Longhorn bread. I am a huge bread and butter fan and can destroy a few loaves all to myself. However the bread was hard and seemed stale so we barely touched it. We finally received our entrees and were ready to eat. Having perfectly cooked, juicy, tender, quality steaks in mind, this was a huge disappointment. Mine was cooked to medium, my GF was cooked to medium well, and the birthday boys was cooked to medium rare. The medium rare steak was juicy but not tender, the medium steak wasnt juicy or tender, but the medium well steak wasnt so juicy but it was tender. All in all it was a huge disappointment. Service wasnt the greatest, but it was pretty average. Food quality was below average. Value isnt there. Total bill after tip and tax was about $92. We would have been better off going to Texas Roadhouse on Stapley. Maybe i just came on an off night, but corporate places like this should have a level of consistency, but to me it was just a waste of $92.
(2)Melissa B.
We were seated right away, host was very friendly and seemed to like his job. The food was OK, (mac and cheese was great), but stay away from the soup, not worth the upcharge. Waitress needs a lot more training in how to pretend to appreciate the fact that we went out of our way to stop and give Longhorn steakhouse and her our hard earned money. She was the most unfriendly person I have ever come across. Never once did she bother to smile or thank us. I know in this day and age you can't ask a lot out of people, but I have had better service at Taco Bell.
(2)Brad E.
I had been hearing quite a bit from family about this place. I had heard over and over about how awesome the mac n cheese was. The biggest reason people had been pushing this place was because of the quality of the steak for the price you pay. The mac n cheese was excellent! I'm not a fan of the bread crumbs on any mac n cheese, I prefer the smooth & creamy. Despite the use of bread crumbs on their mac n cheese, it was still one of the better recipes that I have had. Not the best, but probably a top 5. The bacon was a nice addition. Go big on the steak. If you go to a place for a steak & don't get the cut that they say is their best, then you can't pass effective judgement. I went with the rib-eye on the bone, that was the best according to the staff. They were very good about making sure you understood their scale/coloring for cooking the meat. Mine came out a perfect medium. They also took the time to explain that my cut would involve a heavier dose of fat/marbling. I am usually a fan of the fat because it adds flavor and is generally a soft fat that melts in your mouth. The fat on my cut was tougher than I am accustomed to though. There were a few bites with melt-in-your-mouth fat, but quite a bit of the fat was silver skin tissue. Very tough to chew, so I spent a lot of time trying to cut it out of my bites. This left a healthy portion of uneaten steak on my plate as it was difficult to remove the silver skin effectively. All of that said, the steak had a great flavor. My date had the Blue Crab & Meyer Lemon Filet. Basically Flo's Filet with a blue crab mixture on top served on a bed of grilled asparagus. I thought the steak was pretty good here as well, but I wasn't a big fan of the blue crab on top. I felt that the seafood taste overwhelmed the flavor of the steak. I'm okay with surf n turf, but I guess I prefer to eat them in separate bites. If you are looking for the flavor of a high-end steak house, you won't find it here. Although it was very good when you are considering what you pay, it just isn't as good as some of the big names like Capital Grille, Flemming's, Ruth's Chris, or Morton's to name a few. If you are deciding between LongHorn and a Black Angus, Outback, or Texas Roadhouse type of restaurant, I would definitely pick LongHorn. As a side note, a few years ago Ruth's Chris started a more affordable menu with a 3-4 course meal for $35-$45 per person. I don't know if they are still doing this, but if so, there is no reason to go to a lower-end steakhouse if price was your concern.
(4)Craig H.
Terrific meal! Salmon, ribeye, filet all done perfectly. The gentleman host was super friendly and made us feel welcome the second we entered the front door. We were seated almost immediately (it was 5pm on a Wed night) and soon afterward our server "Ace" welcomed us, made some suggestions, and politely took our order. The ambiance and food were perfect. Would definitely go back here again (even over Outback!) good time, and happy stomachs.
(4)Nancy M.
We went with a party of 20 and had excellent service!! All 20 of us were very happy with our food! Not one of us had anything negative to say. Very clean.
(5)Sue C.
Unlike Dr. Who's Tardis, which is small on the outside and big on the inside, this steakhouse looks large on the outside, but surprisingly small once you are inside. I went for lunch (11:15am). I know this is a chain owned by the same company that owns the Red Lobster and Olive Garden, so I was not expecting a mom and pop local experience. That was good because my first impression was this was a 3.75 star experience (I rounded up to 4). Let's start with the decor--every western cliche you ever heard of is here. A couple of horse saddles hanging from the ceiling, shelves of cowboy boots, pictures of the Grand Canyon, wild horses running and a waterfall at Yosemite, photos of cowboys at rodeos, map of Texas, and a whole wall of western belt buckles. Not just a casual decoration of the place--nearly every wall or surface is plastered with this stuff (sometimes less is more). The background music was country and western. The seating hostess and server were very prompt, attentive, and just plain nice. The server brought warm whole grain bread and butter right away. I got the western mac n cheese and soup lunch combo for just $6.99. Now the motto here must be "Bacon hides bland food really, really well." The soup was a broccoli cheddar/asiago cheese with bacon bits. The mac n cheese had toasted bread crumbs on top and was loaded with bacon. The combo comes with homemade warm potato chips covered in cheese sauce and--you guessed it--bacon. Ironically, the cheese sauce in the soup, the mac n cheese and on the chips all tasted the same. There was no variation (do they get this from a can or something?). Now, I know this is a steakhouse and I was scoping it out for a later dinner with my husband. So I watched attentively as an older couple at the table next to my booth dug into their steaks. They hacked and sawed and practically had to chisel the meat into bit sized pieces. After watching this struggle, I am guessing that these steaks are not especially tender. I can't say for sure, but that certainly didn't encourage me to order steak from here. Parking was easy and close to the door. Would I eat here again? Maybe, but I wouldn't go out of my way to do so.
(4)Kayla A.
Came here on lunch break with my coworkers and had amazing service from Denyse. She made the experience amazing! Definitely ask for her if you ever have the chance!
(5)Kimberly R.
Ate here again on Saturday October 18, 2014. The food was exactly as expected but the service was really bad. One star for service! The server asked me if I wanted a refill on my drink after I waved her over and I said yes please.... She came back with the bill. When she brought our salads out she came with 3 salads dropped off 2 at our table and took the 3rd to another table. I thought it may have been my salad since they were all the same. She came back to our table and I asked her if I could have my salad and she says oh you want yours now too. I'm like WTH??? Ummmm yes I would like to eat at the same time as the rest of the people at my table..... Geezzz! Very very slow service and the place was nearly empty. The food is consistent though and worth going back.
(3)Rickey Lynn G.
LongHorn Steakhouse 1434 S. Alma School Road Mesa, Arizona 85210 (Preface) I don't usually like to evaluate chain restaurants, but with more and more people eating at them it seemed proper to evaluate this one. This is part of the Darden chain, which also includes Olive Garden, etc. I arrived at 6:15, and though told it was a 10 minute wait, I was seated in 3 minutes. My waiter brought a drink and warm bread quickly and handed me the menu as well as explained the specials of the night. The waiter, Tim, was extremely attentive and honest when asked about items on the menu. How refreshing! I was originally going to get the Rib Eye Steak, but Tim suggested that I get the larger Rib Steak on the Bone. He wasn't pushy, but offered good reasons to get it - an excellent job of up-selling for a restaurant. I also ordered a Baked Potato with lots of butter and a salad with Honey Mustard Dressing. Of the Bread, I can only say it was warm. I didn't care for the flavor of it, and it almost seemed to be under baked and lacking in flavor. The Salad was a nice portion with a good dressing, though I didn't care for the diced tomato on it. Diced tomato is a way of a restaurant saving money by not using premium tomatoes. Not a good idea. In due course my steak appeared. I had ordered it rare, and it came medium. My waiter immediately took it back, apologized, and had a new one cooked properly with a new baked potato in minutes. Great service. The steak was perfectly cooked this time, with perhaps a touch too much of seasoning, but that is an individual preference. The potato was properly presented with lots of butter as I had asked. My biggest criticism is the same one I have in many steak houses - I hate being given oversized knives with serrated edges. If the steak is as tender as steak houses claim, a sharp, plain edged knife will easily do the job without tearing up the meat. My steak had a bit of silver skin still on it, which should have been removed by the butcher. My waiter kept checking up to make sure my drink was full and I had everything I wanted. I was quite full, and my waiter promptly brought a take home box and even brought a small cruet to put some horse radish sauce in. (I like horse radish on more than just prime rib). Most places make a big deal out of my ordering it, but my waiter didn't bat an eye and even brought extra. Even though I was full, I wanted to try dessert. While many of the desserts are brought in from the outside, I was told that the Caramel Apple Goldrush was made in house. My only comment about it would be to describe it as comfort food. Warm, gooey, comforting apples in a rich sauce with lots of cinnamon and caramel sauce, topped with a very smooth vanilla ice cream slowly melting over it. I could have made a meal just out of this dessert! It's a real winner. I have eaten in some of the top restaurants of the world, from those of the Iron Chef's to the Flagship of Mortons in Hong Kong to Elements in Paradise Valley, and the service I had tonight was right up there if not better than any of them. Service can make or break a meal, and service was absolutely tops tonight. Kudo's to Tim, my waiter, and I hope my tip showed him just how much I appreciated him. 3 1/2 stars for the food, and an extra 1/2 star for service and cleanliness for a total of 4 stars. I will definitely evaluate this restaurant again in the future to see if the service stays up to standard.
(4)DerickandMegan D.
Walk in the door and Boom!!! Nice little hostess with a smile greets and seats me and advises who my waitress will be. Wait for it...Boom!!! Another friendly smile from the waitress herself. She is very nice and professional and takes my drink order. I ask about lunch combos being an adult entree... They are!! Free app for me via email coupon, she looks at the code via my phone and holla!!!! Spinach dip is great. Not to keen on the chips (i like plain tortillas myself) but the dip itself is great, nice thick texture and flavorful. The atmosphere is laid back and decor is cool. Definitely one of the nicer interiors I've seen from a chain steak joint. Braised beef and shrimp/lobster come and is say its decent. Nothing over the top for my taste buds but the bacon/cheese covered chips (and crackers) that come w/the soup are a delight. The right kind of crunch in my soup-like it. This particular meal gets 4/5 for flavor as the BBQ sauce leaves a little to be desired. Overall, a nice little lunch outing. I want a dessert but I just can muster myself to do it, shame on me!
(4)Nicole L.
Amazing, perfectly cooked, juicy, tender, quality steaks! I went here with a party of five to try out this new location. I didn't think this place would be that great and thought it would be comparable to like black angus or outback and let me tell you how wrong I was! I'm pretty picky when it comes to steak, I don't like sawing off pieces of meat and I order my steaks medium rare and they never come out that way or it's just bleeding everywhere and still raw. we ordered the lobster stuffed filet and the ribeye and omg we were in heaven and could not believe how effortless it was to cut off a piece of steak and chew it. it melted in my mouth and was so flavorful and well seasoned. the service was great and attentive. I will most definitely come back again!
(5)Deb B.
a wonderful place to get a steak cooked perfectly, and the seasoning is spot-on every time. No need for condiments!!
(4)Michael C.
An average steak for an average price. Nothing I ordered really stood out at all, even the service was mediocre. I would compare this to a Sizzler or a Lone star. You would be much much better off eating at the Texas Roadhouse just east of here on the 60 & Mesa drive.
(3)Mary Ann R.
It takes a lot to impress me, so when I say don't walk, run to the LongHorn, I mean it! Great food and fabulous service.
(5)Emma D.
I would give this place a 5 stars except it didn't go above and beyond my expectations. When I first entered I thought we had just entered a retirement home chow. Not that the place didn't look nice but it wasn't anything special and the crowd did look like they just unloaded from a retirement home bus. But the staff was very friendly, the food was great-my filet with cheddar and bacon was tender even though I had to have it well done and the veggies I ordered were crisp and fresh! Seating was comfy and the food arrived super fast! I'd never not been able to finish my salad before the main course. For a pregnant woman this was a dream! And the bill was nothing to gasp over. Next time I'd come here dressed more casual ready for a decent steak or a good drink. Not a whole lot of entertainment there so this is a place to visit with friends or family. We were done with our meal and paid for in almost exactly and hour.
(4)Garren G.
Steak was not cooked to order. Server acted like she did not care. Appetizer to share was small and not that good. Side Mac and cheese was great.
(2)Brandon K.
Excellent service and perfect medium rare steak! Make sure you try the longhorn steak sauce. They make it at your table using garlic, jasmine, and orange peels.
(5)David C.
The atmosphere was inviting and well done and the noise level as appropriate for conversation. The wine list was excellent but by the glass was a little short for prices. The food was cooked as ordered and portions generous. The Key Lime pie was made with real Key Limes and was best we've had in the valley. Will repeat although a little bit of a drive for us.
(4)Michael B.
I travel for business... a lot!! I've been to Longhorn before back on the east coast, never had a problem. I stopped by this location since they were new in the area, and because I had finished up a job nearby. I went in at 5 PM on a Saturday afternoon, not realizing that it was Valentine's Weekend. There were about 40 people in the lobby/waiting/foyer area. I spoke to the host, he assured me it would be about 25 minutes until they could seat me. I waited... and waited, the pager that they had given me did not go off. I had an appointment at 6:30, so at 5:45 I went to the host stand to check on how long it would be and to turn the pager in. They said they had called me, and I waved the pager and said that it had never gone off nor had I heard them call my name. There was no apology, nor anything offered. This is very bad business, even poorer service, and it's just the type of thing that killed Lonestar when they were in business here in the valley. I've contacted the corporate office, but no word back yet, I'll keep you posted on what they did or did not do.
(1)Danny O.
To be fair, the only reason this gets 1 star is because our waiter was really good and friendly. Typically, GREAT service will overcome lower quality food, but unfortunately for our waiter, the food was NOT at all what I expected. My wife's sirloin was overcooked, my daughter's hamburger had no flavor. $9 for this burger!!! I could have purchased 3 cheesburgers from Rod's Cafe for this price and the burgers at Rod's Cafe are MUCH tastier (I need to make an official visit there and write a review). Her french fries must have been frozen. McDonalds....show them how to make fries, please. My ribeye, which was cooked as I like ALSO had NO flavor. And the menu lists this as the cut of meat with the MOST flavor. WOW, I would hate to taste the other cuts. It was a good thing I waited until this morning to write this review, because I woke up at 3am with acid reflux, most likely due to the steak I ate. I guess my money is used to maintain the BEAUTIFUL decor. NEVER again will I visit this place again.
(1)Dan W.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" - Harry Long Horn read my Yelp review from our last visit and actually contacted me, apologized for the less than desirable experience, and sent me a gift card. Jen and I went to the Long Horn on Alma School in Mesa this time for lunch on a Saturday. Just a little after noon we pulled in and the parking lot had barely a few cars which made me wary because when restaurants are slow is when staff gets "out of the zone" and makes mistakes. The door was opened for us by the time we walked to the entrance and we were promptly seated. Our server Carlos greeted us shortly. We order the stuffed mushrooms for an app and although we haven't had a bad batch there yet, these were still impressive. Big long plate of shrooms covered in cheese to spare. I even scooped some up to put on my buttered sour dough bread complimentary to every table. Jen ordered a sirloin and I ordered the filet and lobster. Our steaks were perfect. Check out the pics each side is perfectly symmetrical and a perfect medium rare. Not overly seasoned, just right. The loaded mashed potatoes I had as one of my sides were probably the best I have had anywhere since I can't remember when. Jen is a big asparagus fan and even I could tell the quality of her side was top notch. Thick and green even after being cooked perfectly which just enough crunch left in them. We ordered the Apple Goldrush for dessert which is best explained as your typical apple pie and ice cream dessert; although not so typical. Miserably full, Jen and I almost polished off the entire dessert it was so good, almost. It could have easily fed four. The crust was amazing. The pics don't do it justice because we tore into it right away but it's presentation was equal to it's taste. Highlight of the whole meal was our server Carlos. He was friendly, personable, and spot on with timing. Hopefully he is in some type of training position to train other servers. Also, somebody figure out who was working the cook line today and give them a raise.
(5)Ligi T.
Well I like the food and the barkeep! But the noise level here is outrageous!! People are dropping things all over the place! So if you want a peaceful quiet place to eat this isn't it
(4)Emily S.
First time trying after my husband had tried one at another location for a lunch meeting. He was bummed to find out you can't order the lunch for dinner. Even though they serve sandwiches for dinner and lunch. My burger (should have been simple) was rare when it came out. Now i'm not a picky eatter but when my burger is nothing but Red-Pinkish on the inside, I'm n Not what I ordered at all. They took it back and while my husband ate dinner I sat there, so it didn't get cold. When he was done my burger came back - same one, cooked a little better. But there's just something about getting the same one and seeing it rare that you aren't hungry anymore. I picked the good pieces off of it. And I ate while my husband sat and watched me. Manager even was making his rounds and saw me waiting - just asked if I had something coming out. Waiter was nice and efficient but my frustration was we didn't get ANYTHING for the inconvenience. Not half off or a coupon for an appetizer next time. No free dessert. Not even $2 off. Something would have been a nice gesture to get us to walk thru that door again.
(2)Nicole L.
Amazing, perfectly cooked, juicy, tender, quality steaks! I went here with a party of five to try out this new location. I didn't think this place would be that great and thought it would be comparable to like black angus or outback and let me tell you how wrong I was! I'm pretty picky when it comes to steak, I don't like sawing off pieces of meat and I order my steaks medium rare and they never come out that way or it's just bleeding everywhere and still raw. we ordered the lobster stuffed filet and the ribeye and omg we were in heaven and could not believe how effortless it was to cut off a piece of steak and chew it. it melted in my mouth and was so flavorful and well seasoned. the service was great and attentive. I will most definitely come back again!
(5)Deb B.
a wonderful place to get a steak cooked perfectly, and the seasoning is spot-on every time. No need for condiments!!
(4)Michael C.
An average steak for an average price. Nothing I ordered really stood out at all, even the service was mediocre. I would compare this to a Sizzler or a Lone star. You would be much much better off eating at the Texas Roadhouse just east of here on the 60 & Mesa drive.
(3)Mary Ann R.
It takes a lot to impress me, so when I say don't walk, run to the LongHorn, I mean it! Great food and fabulous service.
(5)Emma D.
I would give this place a 5 stars except it didn't go above and beyond my expectations. When I first entered I thought we had just entered a retirement home chow. Not that the place didn't look nice but it wasn't anything special and the crowd did look like they just unloaded from a retirement home bus. But the staff was very friendly, the food was great-my filet with cheddar and bacon was tender even though I had to have it well done and the veggies I ordered were crisp and fresh! Seating was comfy and the food arrived super fast! I'd never not been able to finish my salad before the main course. For a pregnant woman this was a dream! And the bill was nothing to gasp over. Next time I'd come here dressed more casual ready for a decent steak or a good drink. Not a whole lot of entertainment there so this is a place to visit with friends or family. We were done with our meal and paid for in almost exactly and hour.
(4)Garren G.
Steak was not cooked to order. Server acted like she did not care. Appetizer to share was small and not that good. Side Mac and cheese was great.
(2)Brandon K.
Excellent service and perfect medium rare steak! Make sure you try the longhorn steak sauce. They make it at your table using garlic, jasmine, and orange peels.
(5)K P.
The food is on the brink of so-so. The service average. I'm pretty picky about steak so I calculated my odds of being happy (with what could go wrong) and ordered the Rib-eye medium-rare. With the same thought in mind, I opted for a salad and baked potato. Pretty simple right? That was my plan. What I got was a very tough steak that was actually cooked to perfection. I ordered medium-rare and that's exactly what I got - a perfectly cooked steak of the poorest quality! My baked potato had clearly been baked too long, "dry" even when dripping with butter and sour cream. The salad was fine and unremarkable. Long and short - I won't go back. When you can't chew a medium-rare Rib-eye, there's definitely a problem. But the person on the grill "rocks!"
(2)Paul M.
Your usual big box steak place. Nothing fancy, I had your standard ribeye with mushrooms and Bordelaise piled on top. It was cooked correctly(medium rare) and the sides were fine.(mash potatoes and vegetable) Service wasn't bad either.
(3)Michael T.
This place is great! The service is great! If you haven't eaten here yet.... You need too! I had the ribeye and it was perfect! Every bite only made me want the next. The loaded mashed potatoes were great and the Mac and cheese was the best!
(5)Larry M.
This place was fantastic when they originally first opened, but the quality and service has declined ever since. I put my finger right into the middle of the French Onion soup and it was cold but still had melted cheese on top. The kids sirloin has shrunk in size over the years as well. Even my child noticed the difference. Very disappointing. I would have said something to our server, but she was never around...never filled up our drinks, didn't even ask if we wanted boxes. Poor service, below average food.
(2)Robert R.
Despite the long wait, the food was great, steak was a perfect medium rare, my wife's chicken was superb and the wait staff was very attentive and made sure we were ok multiple times through our meal!! We will definitely be back!!!
(4)Ronald A.
Been coming here since it opened, the service and the food are always impeccable. Never had a bad dish, ever..:)
(5)Candace B.
The one star is mainly for service, although the room temperature slimy beer cheese I was served that made me ill wasn't pleasant. I eat here quite frequently and normally love their food (order to-go steaks from here even!) After the last time I visited, I got pretty sick and when I called the following morning to ask about the weird cold cheese I was served I was told by Tony that it wasn't possible that their food had made me sick. Told him how sick I had been overnight and he tried telling me how food born illness works. He grilled me about what my order had been because I didn't have my receipt, so I recalled my order detail by detail so he could find my order. He called me an hour or two later and began the conversation with "Hello its Tony, How are you?" to which I replied "fine" Tony began to explain that he was sure it was not his restaurants food that made me sick, and when I asked why I was served cold cheese that was supposed to be hot, he replied with "It is always kept at 165 degrees." I mentioned how ill I still was from whatever I ate when Tony snapped back "I though you said you felt better? You said you were fine when I asked you how you were." He then began to argue with me about the situation and said I could call his insurance to file a claim. I then told him I wanted to speak with his manager because he was patronizing me and making me feel like I was wrong for even calling to ask about their food preparation. He kept asking if I had a coupon, asking what I wanted from it had ZERO customer service skills. I only wanted to see what was going on with food there because I enjoy eating there and don't want anyone getting sick like I did. After the phone call with Tony, I received a phone call from another manager named Tina. She was helpful and kind. Showed real concern for how I felt and reassured me that she would look into heating and prep of cheese. Found out it's microwaved per order, still don't know what happened there! I received a 25$ gift cert. that I might use, or I might give away. DON'T GET THE BEER CHEESE! try the fried green tomatoes.
(1)Chad T.
I decided to try out the New Smoky Bacon Sirloin, gave it an upgrade from a 6 ounce to an 8 ounce, a mixed green salad and an Idaho Loaded Baked Potato. I had ordered the steak medium but it arrived a bit overcooked, well done but still surprisingly juicy so I shrugged and dug in. I was impressed, nice flavor mix between the smoky bacon and tomatoe butter. The baked potatoe was good, the salad just the right size and the complimentary fresh bread quite good as well. Taylor, my bartender was friendly, professional and well versed in the menu. I drank a draft Devils Ale with the meal and enjoyed my fare thoroughly. For dessert, I decided on a Chipotle Peach Margherita. Awesome but strange! Loved the spicy sweet and salty flavors. All and all, I would definitely recommend this restaurant for its cool and relaxing atmosphere as well as great cuts of beef and charming, professional staff. The single fault I found was the overzealous cooking of my steak.
(4)Jasmine C.
I think this is my third time trying this place? The corn fritter appetizer is very good. The service was pretty friendly, a little helpful and very efficient. Everything else is meh. We were seated in a booth that had the soda dispenser on the other side of the wall. The sound of it was very annoying while trying to dine. The bread was the texture of a hockey puck. Thought it was a fluke and we asked for different bread - same situation. The rib eye steak is way over seasoned in my opinion. Got the one on the grill not from pan. Tried the dessert sampler and was not impressed with a single thing of the three options. The place is just over priced for what you get. Texas Roadhouse is much better.
(2)Jacob E. G.
Came here awhile ago with a friend. Thought I would treat her nicely to w good meal in a nice atmosphere. The place looked really clean and nice. The steak that I ordered was well done in both ways. We received great service and had a very enjoyable night here.
(5)Michael B.
Hands down the most accommodating restaurant! Went there with much older family members, waiter and manager were outstanding!!! Aside from that, the meals were AMAZING!!!
(5)Wes B.
Another lunch at Longhorn... perhaps the fifth or so time I've eaten alone at the bar. My previous experiences with the food and service have been what i would call 'average, but acceptable.' I arrived to a greeting from the bartender, who promptly delivered the beverage I ordered. Well, it went downhill after that... I ordered a salad and corn-on-the-cob.... and I waited... Two other customers came in after me, and I overheard them place an order to go. After a while, the server delivered their steak lunches to go while I waited at the bar... I was the only patron at the bar ... and I received no words of reassurance from the bartender that my lunch was coming - she did not ask if I wanted another beverage: not another word from her whatsoever. After nearly 30 minutes of waiting, my lunch was delivered; the bartender did not give me utensils, and I to ask for them. Despite my beverage glass being empty, she did not ask if I wanted another one ... she never returned to ask how my lunch was.... In short, I never saw her again... I left $25 cash on the bar for the $23 lunch ... the $2 tip was too much.
(1)TJ H.
Father's Day, a pretty busy day in the restaurant world. Longhorn's was busy. We called ahead to check on the wait time. We were told it was 40 - 60 minutes. But, she would put our name down if we wanted. Nice. So, we put our name on the list and waited for 25 minutes before leaving. We arrived, were handed our pager and only had to wait an additional 15 minutes or so, pretty much right on the 40 minutes we were told. Kudos for that system. I wish other restaurants would take note of that. When people call, put their name down on the wait list. Now, the review. There were 4 of us dining. My silverware had not been washed, there was dried food crusted on the fork and knife. Yuk. Everybody else got clean silverware. Our waiter was hustling, but he just couldn't get it ALL dialed in. The bread took a long time to make it to our table, and that's only after we asked a few times for it. The first item we ordered was the Sweet Chili Calamari appetizer. It was cooked very nicely. We asked for the Sweet Chili sauce on the side, which it was. Next on our order were the salads. Our table ordered 2 salads D.O.S. (dressing on the side) but only 1 came out correctly. A new salad was brought out fairly quickly. The salads were nice, nothing special. For our main courses, our table ordered the Flat Iron Steak, Primetime Burger, Longhorn Gourmet Burger and the kids Sirloin steak. The Flat Iron steak was cooked correctly and tasted fine as did both burgers. The kids sirloin was cooked o.k., it was just a fairly wimpy portion. All in all, it was o.k. Nothing special but nothing to keep us from coming back some day. I would also like to add that it was quite loud inside, a bit more like a cafeteria sound level then what I expected inside Longhorn's.
(3)Dave O.
Was happy with our experience... The good... Flat iron steak was great. Mac n cheese was the bomb. Sweet potato was delish. Denise our server was super friendly and welcoming. The bad... Well, nothing was bad. So what could have better? The bread was good but not the best restaurant bread I have had. The spinach dip was very good but a little heavy on the spinach. Nobody checked on us after we got our food so I ate most of the steak before getting any A1 sauce. To their credit we did eat very quickly. Overall great experience and would come again.
(4)Jesse G.
Awful service, arrogant manager, lazy bar lady (with long hair and glasses) who couldn't wait to go on break while she ignored my paid order and knew I was sitting there for over an hour waiting for my $10.00 take out order in which I called in advanced before I arrived there. I asked for my refund and was disgusted with the whole crew I even refused their free food. Sometimes, its not about getting free food for inconvenience and inconsideration its about customer service! Your customer service was awful why would I want to eat your food? You guys are an awful crew and you have an arrogant manager. I won't come back to this establishment again.
(1)Ash D.
I don't really write reviews but I had to write this. Appetizer took more than 30 min come and when it came it was soggy and messy. Shrimp was oily soggy and tasteless. Salad felt like it was cut a week ago and it looks "OLD". That was my first visit in this restaurant and I absolutely hate it here Manager came apologized for mistakes. End up ordering $25 Steak which was really good though the side order risotto was NOT good.
(1)Bao H.
I usually don't write about chains unless I feel really strongly about it. Let's start with the food: It was Okay it didn't really blow me away by any means, but if you're itching for a steak this place will do just fine. Here's where I can get nasty and I will try to be fair and cordial. Service somewhat stinks. They take reservations, but it's first come first serve. I know they're not the only place guilty of such things, but get rid of it. Just be honest and tell me you don't take reservations! (FU%$!) Needless to say, we ended up waiting for about half an hour. Sat down got our drinks and ordered. Couple of our steaks were not done the right way....okay fair we had a large group. Finally, our checks were wrong -- we got someone else's ticket and we try to explain it to the waitress (she snarks back "what's the problem!?") Granted, I've been a waiter before and some nights just suck, but keep your cool. Always smile and tell them you'll fix it. Apparently, we were in her way of doing her job. In the end, we were all surprised and shock and couple of us had to speak to the manager. In the end, bad experience ruins the night and dinner. Sorry LH Steakhouse you just didn't cut it this time!
(1)Stephanie D.
A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.
(5)Nina H.
This place is always delicious with great prices. I even came here during mothers day I believe and still had great service. Always my family's go to steak place.
(4)Angelica M.
Yummy!!! This place is delicious!!! Bread they first served just melts in your mouth. The steak is soo juicy. The servers seem to love their job. This is my favorite steakhouse!
(5)Robert L.
Always great food and service, we started with the wild west shrimp and than we ordered the surf & turf cooked perfectly. and no wait on a Fri night. Great Meal
(5)David P.
Probably the best 'non-prime' steaks we've had in the valley. I had the rib-eye and my wife had the filet, both slightly over cooked but the bark / seasoning is wonderful & they were tender & juicy. Even though I'm a rib-eye lover, next time I am getting the filet, it was wonderful. The Texas onion was just okay, no where near as good as Outbacks but acceptable but I dont think I would get it again. Loved the atmosphere , service was above average & prices are in line. Definitely give it a try.
(4)Kate M.
I seem to remember when I lived in Florida 10+ years ago that Longhorn was its own chain, wasn't it? Stock symbol was LOHO. That's fun to say. Now they are part of the Darden Group. Hmmm.....well I like the Yard House and would like to try Seasons 52 and The Capital Grille, but I think Red Lobster is a travesty. I did a case study on the Darden Group years ago, and I'm not sure how I feel about Longhorn being part of it. BUT.....where was I? I should be writing a review. We had a great experience last night. Our server, Keith, I believe was also the bartender and he was working his butt off. He lets people know he'll be right with them, which is always appreciated, and he got our drinks right out to us and took our order quickly. The place was starting to fill up and he had the bar area plus a few booths and he was all over it. He did a great job. And I have to admit I loved it when he got after some of the other staff for piling their ramekins, extra napkins, and misc. other items on the end of his bar. You go Keith! Get after those knuckleheads! We had limited time so we just shared a side salad, the loaded baked potato soup, and the white cheddar & bacon stuffed filet entree. Oh my. That steak was very flavorful and cooked a perfect medium rare. Here's the description on their menu: A tender Flo's Filet stuffed with aged white cheddar and applewood smoked bacon, served over a savory brown herb sauce. Delicious. The vegetable medley side was very nice and fresh as well and included snow peas, squash, and broccoli. Today I will be drinking 2 kale smoothies and taking extra fish oil tabs, but it was worth it. When we mentioned to Keith we had a concert to hit, he got the check taken care of right away. Overall we had a very nice visit and I would be happy to go back.
(4)Jo L.
Just got back from a meal at this restaurant*. The staff, from the Host to the waitstaff (who all helped each other out to make sure customers were taken care of in a timely manner), was on point, and our server, Stephanie, anticipated our every need. I got the lamb chops with horseradish potatoes and the meal was phenomenal! I am looking forward to returning soon! *We went at about 3:30 in the afternoon on a Saturday. It was busy, but not yet crazy busy. It was starting to fill up when we were leaving about an hour later.
(5)D L.
Went in for couple of cocktails with the wife in the early afternoon and really really enjoyed our bartender, Mary. She was very friendly and helpful. Her friendliness encouraged us to stay for dinner. Mary was able to secure us a table in a very busy restaurant and we were sat as a family of four by Richard, the manager and attended to by Deja. Deja was very friendly, had a sense of humor, and performed well in a very busy environment The hot bread that came out before the meal was awesome and Deja was quick to take our order for drinks and our meal. I had the beefsteak tomato and bacon salad, my son had the finger enchiladas, my daughter had the kids macaroni and cheese, and my wife had the mango tilapia. All were wonderful. There was an error, in my favor, where they added chicken to my salad but they quickly took care of it on the bill when it was brought to their attention. The staff is extremely professional, friendly, and very good at customer service. In our experience, they serve as an example as to what good customer service in a restaurant should be. Well done!
(5)Cynthia S.
Steak was delicious husband order the huge rib eye steak rare perfect! Mine was medium rare. This is our favorite steak house. No more Texas Road House or Logan.
(5)Brian G.
Everything about this place surprised me, in the best possible way. The atmosphere was unique but classy, although some might find it a bit overdone and distracting, I thought it was perfect. The refurbished wood table tops were even a delight that both my wife and I pointed out. The food was exactly what I was hoping for, great quality you'd expect at a steakhouse. The server was a perfect blend of friendly, helpful, and non-intrusive, a rare find in my experience. He knew the menu and made great suggestions. The prices also surprised me, they had very affordable and tasty budget dishes and the $26-$35 steaks that you love to splurge on ever once in a while. I think this is a hidden gem, and I'll be going back sooner rather than later. With another visit as enjoyable as the first this will soon be a 5 star spot in no time.
(5)Mike S.
The food was pretty good, but to be honest the service was subpar. I don't know if it was a bad night, maybe it was, but it defiantly tarnished my experience here a bit. To be totally honest, it was either here or Texas Roadhouse, should have gone to the roadhouse. I don't know, I might give it another chance.
(2)Tina G.
Ordered the salmon which was literally raw in the middle. They took it back to fix and it came back cooked but extremely hot all the way through and extremely dry, so they obviously microwaved it. My husband's steak was obviously cooked with the salmon since it tasted fishy. And what was supposed to be a medium steak still oozed blood. Not a great experience!
(2)J R.
Service is good here is why i gave two Stars but the food is just ok... My steak tasted Like it was boiled..if you like places like Texas road house this is not the place for you-you will be disappointed
(2)MaryLou D.
Lucky lucky me! And it's nice to have some of my Karma coming back to me! I decided to try out the Longhorn Steakhouse Saturday night. I thought it was a new location of a different restaurant of a similar name on Southern that had closed, but when I got there I discovered this was a brand new restaurant that hadn't even opened yet. The parking lot was full but when I got the to the front door I was told by the two people holding menus that this was a training night and not open to the public. I made a joke that it was too bad I couldn't be a trainee for the evening and went to leave when they asked, Is it just you? and I said Yup, just me, so they handed me a menu and said you can go on in and sit in the bar area. The meal will be complimentary and we hope you enjoy your dinner. After I picked my jaw up off the floor I walked in and was seated at the bar by a very nice hostess and an even nicer bartender named Jen came up to me and started explaining that I could order any meal on the menu, that it included either an appetizer or dessert, my choice, and she started describing the drinks to me. I thought the folks in front said drinks were included but I did get charged for the Margarita at the end, but that was okay because it was delicious and what was in the shaker filled the class twice so it was well worth it. I looked over the menu and couldn't believe what I was seeing. So many good choices! I asked if the combinations were included and she said yes, anything on the menu. I was thinking about getting the prime rib but she said they had run out of that because they only made a certain amount and the training had been going on all day Still not believing my good luck I ordered the Filet and Lobster dinner, which would have been $26.99 any other night. The dinner came with a choice of dinner salad or Caesar, and I chose Caesar, a choice of side dishes and I chose fresh vegetables, and honey wheat bread with butter. The bread was fantastic, the Caesar salad was crisp and fresh. The steak arrived before the lobster, one of the glitches they were working out in training. I took a bite of the steak which was melt in your mouth tender. I held off on eating more so I could include the lobster in my photo. See my pictures. The filet had a wonderful grilled flavor and was cooked just right, medium rare. It did have a grisly place on one side. The lobster was very moist and juicy with excellent flavor and I savored every bite of both. The vegetables might have been a little overcooked, at least for my taste. I would've expected them to be a little crisper, but they had good flavor. I ate all the lobster but had a little piece of steak left over and decided to take my dessert in a to-go box to eat later. I finished up my Margarita, had a nice conversation with Jen, and even the manager, Anthony, came over to ask if everything was fine. From him I learned this is the first Longhorn location in Arizona, although they have others that will open soon in the Phoenix area. San Diego, where I live, is SOL for the time being. Our loss. Oh, and the Key Lime Pie, which I ate later, was one of the best I ever tasted! Aside from being complimentary, I would have gladly paid the price for this wonderful meal. I hereby give this restaurant the Mother Yelper stamp of approval and hope to get back here soon. Bon Appetit! Epilogue: I went back on the official opening day, Tues, Dec. 11th, for lunch, and one other time before I left town. The food was just as good both times.
(4)George L.
Excellent food I had ribs that fell off the bone. Nice atmosphere and perfect friendly service.
(5)Paul D.
This place is a ZERO star place. Stay away. If you like butter and cream sauce to saturate everything on your plate than this is your place. I ordered the crispy Parmesan Chicken and expected something along the line of the crispy chicken Parmesan tradition. Instead I got two really fatty soggy chicken breasts soaked beyond belief in a thick untasty cream sauce. Both my dining associate and myself got salads and mine was decent size but he got the junior edition with maybe 4 bits of leaf in it. It was laughable. I spent the next hour on the toilet. This place was terrible beyond belief, and very expensive as well. I took my son here who ordered a very expensive dinner of trout, shrimp and lobster. When they served it his plate had a small filet of trout on it. I asked the waitress where were the shrimp and lobster. She said the filet was stuffed with them. That's not what the menu said. The menu said it had Trout, Shrimp and Lobster and gave it a $18 price. So to get a small piece of fish and no shrimp, no lobster was a bit of a lie. I will never go to Longhorn again and tell everyone to stay away.
(1)Jay L.
Quiet night, not a lot of patrons but it took them a while to even notice me. I walked in, no greeter present. Walked over to bar, no bartender present. Hmm should I go someplace else? I thought, since I'm already here, I might as well stay. Plus it's on the corporate card. So I stayed. Bartender finally shows up and takes my order. Didn't offer me a drink until I was about to pay my bill. Wow, there goes your tip. But in the end, I couldn't do it and since it's not my money, I still ended up leaving a 15% gratuity.
(2)Scott C.
Seriously one of the best steaks I've had. Perfectly done and flavorful. Also loved the stuffed mushroom appetizers, although I could tell they weren't exactly the healthiest thing on the menu. The bread was also very good. We were kept waiting quite a while on our order (they had forgotten about it). The other strange thing was a confrontation we witnessed between the manager and an unruly, yelling customer. Whatever had happened, it's safe to say there was something off with the customer, but the manager could have found a better place to resolve the issue than right in the middle of the dining room, which distracted most of the diners and was pretty uncomfortable for a second. Otherwise, I'd say he did the best he could to diffuse things.
(4)Jim C.
Been here a few times. Service is always good, food comes out right, AND cooked right. Which BTW seems to be getting harder to find someone that knows how to cook a steak to temp. At least these guys still remember how to do it. Usually a small wait, which is OK, bar has good service as well.
(4)Kenny S.
Ate there for the first time on 7/12/14 Very nice interior decor. Wait staff seemed relatively clueless starting with almost 15 minutes until we were Noticed. It was one of those experiences where you thought you were in the twilight zone! Waiter comes over to tell us that there was no onion soup while the girl delivers the soup to the table... Our waiter just seemed checked out and the whole staff looked stretched thin. Seems the term medium rare has been replaced by medium on the burgers....mine still came out medium rare. Corporate thing i'm sure. I had the steakgouse burger......it was ok and small in the world of 11.00 burgers. Believe it or not, my girls rib eye was outstanding....,buttery and perfectly seasoned Maybe we'll try it again for happy hour
(2)Stacy G.
Nasty. I'd rather spend a little more for better quality food. This is one step up from Applebee's.
(1)Blackjack King L.
I love this place!!!! The Wild West shrimp is the best ever!!! It is the reason why I love coming here. 10.0 - appetizer - Wild West shrimp 8.0- entree- bacon burger- great and cooked well- mouthwatering taste with fresh flavor 8.0- fries- fresh and delicious
(4)Chris C.
This was the first time eating here and my girlfriend and I realy enjoyed are food. I ordered lobster and steak and let me tell you it was awesome. I was impressed how the cook chose to throw out the first lobster do to he felt it was over cooked. The cook also came to the table and made sure we where satisfied with the food which showed a lot about his love for the food he makes. After eating my delicious lobster and steak I got to experience for the first time fried cheese cake and ice cream and I will be coming back here to try more of the food for sure.
(5)Henry O.
Nicole L. . . . . . . . . Where do i even begin?????? So the only reason I went to Longhorns was because of your amazing review. It was my best friends birthday so i thought, might as well take him to an amazing, perfectly cooked, juicy, tender, quality steak dinner. Pretty easy to find as its right on Alma School, which is literally right down the street from my place in Dobson Ranch. Parking lot was pretty empty so it was a good sign that there was no wait and we would be able to get attentive service, or it was a bad sign of things to come. However, I like to stay positive. We walk in and there isnt a hostess to be found. Its pretty dead, maybe 3 - 4 tables occupied that was scattered thru out the resturant. While waiting to get seated, i'm getting my hopes up because of your review and how legendary im hoping this meal will be. You gotta understand that this was my first real steak resturant that i have been to after my 4 month journey in Southeast Asia where they usually dont eat steak. So again, we were only there based on your hyped up 5 star yelp review. After a few min, we get seated by an actual server rather than a hostess. There were 3 of us, we were all very extremely nopah. Since we were there for steaks and for a birthday celebration, the decision was made for the biggest rib eyes for everyone. So we all went with the Outlaw Ribeye, Medium for the lady and Medium Rare for the men. (From their menu: Outlaw Ribeye - We called it this because it would be a crime if you didn't try it! It is one of our favorites because of the combination of juicy marbling and fire-grilled, bone-in flavor. 18 oz. $22.49) After ordering, we get the infamous Longhorn bread. I am a huge bread and butter fan and can destroy a few loaves all to myself. However the bread was hard and seemed stale so we barely touched it. We finally received our entrees and were ready to eat. Having perfectly cooked, juicy, tender, quality steaks in mind, this was a huge disappointment. Mine was cooked to medium, my GF was cooked to medium well, and the birthday boys was cooked to medium rare. The medium rare steak was juicy but not tender, the medium steak wasnt juicy or tender, but the medium well steak wasnt so juicy but it was tender. All in all it was a huge disappointment. Service wasnt the greatest, but it was pretty average. Food quality was below average. Value isnt there. Total bill after tip and tax was about $92. We would have been better off going to Texas Roadhouse on Stapley. Maybe i just came on an off night, but corporate places like this should have a level of consistency, but to me it was just a waste of $92.
(2)Melissa B.
We were seated right away, host was very friendly and seemed to like his job. The food was OK, (mac and cheese was great), but stay away from the soup, not worth the upcharge. Waitress needs a lot more training in how to pretend to appreciate the fact that we went out of our way to stop and give Longhorn steakhouse and her our hard earned money. She was the most unfriendly person I have ever come across. Never once did she bother to smile or thank us. I know in this day and age you can't ask a lot out of people, but I have had better service at Taco Bell.
(2)Brad E.
I had been hearing quite a bit from family about this place. I had heard over and over about how awesome the mac n cheese was. The biggest reason people had been pushing this place was because of the quality of the steak for the price you pay. The mac n cheese was excellent! I'm not a fan of the bread crumbs on any mac n cheese, I prefer the smooth & creamy. Despite the use of bread crumbs on their mac n cheese, it was still one of the better recipes that I have had. Not the best, but probably a top 5. The bacon was a nice addition. Go big on the steak. If you go to a place for a steak & don't get the cut that they say is their best, then you can't pass effective judgement. I went with the rib-eye on the bone, that was the best according to the staff. They were very good about making sure you understood their scale/coloring for cooking the meat. Mine came out a perfect medium. They also took the time to explain that my cut would involve a heavier dose of fat/marbling. I am usually a fan of the fat because it adds flavor and is generally a soft fat that melts in your mouth. The fat on my cut was tougher than I am accustomed to though. There were a few bites with melt-in-your-mouth fat, but quite a bit of the fat was silver skin tissue. Very tough to chew, so I spent a lot of time trying to cut it out of my bites. This left a healthy portion of uneaten steak on my plate as it was difficult to remove the silver skin effectively. All of that said, the steak had a great flavor. My date had the Blue Crab & Meyer Lemon Filet. Basically Flo's Filet with a blue crab mixture on top served on a bed of grilled asparagus. I thought the steak was pretty good here as well, but I wasn't a big fan of the blue crab on top. I felt that the seafood taste overwhelmed the flavor of the steak. I'm okay with surf n turf, but I guess I prefer to eat them in separate bites. If you are looking for the flavor of a high-end steak house, you won't find it here. Although it was very good when you are considering what you pay, it just isn't as good as some of the big names like Capital Grille, Flemming's, Ruth's Chris, or Morton's to name a few. If you are deciding between LongHorn and a Black Angus, Outback, or Texas Roadhouse type of restaurant, I would definitely pick LongHorn. As a side note, a few years ago Ruth's Chris started a more affordable menu with a 3-4 course meal for $35-$45 per person. I don't know if they are still doing this, but if so, there is no reason to go to a lower-end steakhouse if price was your concern.
(4)Craig H.
Terrific meal! Salmon, ribeye, filet all done perfectly. The gentleman host was super friendly and made us feel welcome the second we entered the front door. We were seated almost immediately (it was 5pm on a Wed night) and soon afterward our server "Ace" welcomed us, made some suggestions, and politely took our order. The ambiance and food were perfect. Would definitely go back here again (even over Outback!) good time, and happy stomachs.
(4)Kimberly R.
Ate here again on Saturday October 18, 2014. The food was exactly as expected but the service was really bad. One star for service! The server asked me if I wanted a refill on my drink after I waved her over and I said yes please.... She came back with the bill. When she brought our salads out she came with 3 salads dropped off 2 at our table and took the 3rd to another table. I thought it may have been my salad since they were all the same. She came back to our table and I asked her if I could have my salad and she says oh you want yours now too. I'm like WTH??? Ummmm yes I would like to eat at the same time as the rest of the people at my table..... Geezzz! Very very slow service and the place was nearly empty. The food is consistent though and worth going back.
(3)Lester M.
Did not have a good experience at longhorn tonight. First off ,I'm in a wheel chair & had no help getting in the dooir. We were seated & ordered our food. The server was not personable in the least. We had to ask for refills & everything else we needed . The steak was cold when brought to the table . When we notified the server she acted like it was an imposition to tell her. did not say she was sorry, just took the steak in the back room and when all about her business. a gentleman that was dressed rather nice brought the steak back out firmly set it on the table and said here. still was not hot but kind of like a lukewarm like the food you get to McDonalds. the steak had absolutely no flavor. When we went to leave the restaurant there were no apologies for the terrible service or the food being cold or absolutely nothing. there were two servers at the front desk when I was ready to leave and neither one of them offered to open the door so I can get the wheelchair through. service like this they will not be in business long.
(1)Nancy M.
We went with a party of 20 and had excellent service!! All 20 of us were very happy with our food! Not one of us had anything negative to say. Very clean.
(5)Rickey Lynn G.
LongHorn Steakhouse 1434 S. Alma School Road Mesa, Arizona 85210 (Preface) I don't usually like to evaluate chain restaurants, but with more and more people eating at them it seemed proper to evaluate this one. This is part of the Darden chain, which also includes Olive Garden, etc. I arrived at 6:15, and though told it was a 10 minute wait, I was seated in 3 minutes. My waiter brought a drink and warm bread quickly and handed me the menu as well as explained the specials of the night. The waiter, Tim, was extremely attentive and honest when asked about items on the menu. How refreshing! I was originally going to get the Rib Eye Steak, but Tim suggested that I get the larger Rib Steak on the Bone. He wasn't pushy, but offered good reasons to get it - an excellent job of up-selling for a restaurant. I also ordered a Baked Potato with lots of butter and a salad with Honey Mustard Dressing. Of the Bread, I can only say it was warm. I didn't care for the flavor of it, and it almost seemed to be under baked and lacking in flavor. The Salad was a nice portion with a good dressing, though I didn't care for the diced tomato on it. Diced tomato is a way of a restaurant saving money by not using premium tomatoes. Not a good idea. In due course my steak appeared. I had ordered it rare, and it came medium. My waiter immediately took it back, apologized, and had a new one cooked properly with a new baked potato in minutes. Great service. The steak was perfectly cooked this time, with perhaps a touch too much of seasoning, but that is an individual preference. The potato was properly presented with lots of butter as I had asked. My biggest criticism is the same one I have in many steak houses - I hate being given oversized knives with serrated edges. If the steak is as tender as steak houses claim, a sharp, plain edged knife will easily do the job without tearing up the meat. My steak had a bit of silver skin still on it, which should have been removed by the butcher. My waiter kept checking up to make sure my drink was full and I had everything I wanted. I was quite full, and my waiter promptly brought a take home box and even brought a small cruet to put some horse radish sauce in. (I like horse radish on more than just prime rib). Most places make a big deal out of my ordering it, but my waiter didn't bat an eye and even brought extra. Even though I was full, I wanted to try dessert. While many of the desserts are brought in from the outside, I was told that the Caramel Apple Goldrush was made in house. My only comment about it would be to describe it as comfort food. Warm, gooey, comforting apples in a rich sauce with lots of cinnamon and caramel sauce, topped with a very smooth vanilla ice cream slowly melting over it. I could have made a meal just out of this dessert! It's a real winner. I have eaten in some of the top restaurants of the world, from those of the Iron Chef's to the Flagship of Mortons in Hong Kong to Elements in Paradise Valley, and the service I had tonight was right up there if not better than any of them. Service can make or break a meal, and service was absolutely tops tonight. Kudo's to Tim, my waiter, and I hope my tip showed him just how much I appreciated him. 3 1/2 stars for the food, and an extra 1/2 star for service and cleanliness for a total of 4 stars. I will definitely evaluate this restaurant again in the future to see if the service stays up to standard.
(4)Edward D.
Was not planning to eat here, running around from surprise. Agreeing to meet my cousin half way to eat. Well you see how far I was from Surprise!! Longhorn will be opening a new location in Surprise on April 1st! SO I guess this was a good way to see how their food was. Food: Wife and I had their two for $20 meal, I went ahead and upgraded to a 8oz steak for an additional $3. Had my steak with a baked potato, and salad. Steak was really good, had a lot of flavor. I asked for it to be medium well. It was more on the rare side! It was still fine, I can eat my steak any way! Baked potato and salad were very good also. Wife had her 6oz steak well done, with broccoli and salad. She was very satisfied with her dish. We had their cheese fries as a appetizer, everyone was raving about this?? Don't know why! No big deal. Service: Our waiter was very good, he was always making sure our drinks were full, and came by a lot. They only issue I had was their price, not his is not a high dollar steakhouse! But, it's still on the pricier side. When they open up the Surprise location, we will be there.
(3)DerickandMegan D.
Walk in the door and Boom!!! Nice little hostess with a smile greets and seats me and advises who my waitress will be. Wait for it...Boom!!! Another friendly smile from the waitress herself. She is very nice and professional and takes my drink order. I ask about lunch combos being an adult entree... They are!! Free app for me via email coupon, she looks at the code via my phone and holla!!!! Spinach dip is great. Not to keen on the chips (i like plain tortillas myself) but the dip itself is great, nice thick texture and flavorful. The atmosphere is laid back and decor is cool. Definitely one of the nicer interiors I've seen from a chain steak joint. Braised beef and shrimp/lobster come and is say its decent. Nothing over the top for my taste buds but the bacon/cheese covered chips (and crackers) that come w/the soup are a delight. The right kind of crunch in my soup-like it. This particular meal gets 4/5 for flavor as the BBQ sauce leaves a little to be desired. Overall, a nice little lunch outing. I want a dessert but I just can muster myself to do it, shame on me!
(4)David C.
The atmosphere was inviting and well done and the noise level as appropriate for conversation. The wine list was excellent but by the glass was a little short for prices. The food was cooked as ordered and portions generous. The Key Lime pie was made with real Key Limes and was best we've had in the valley. Will repeat although a little bit of a drive for us.
(4)Sue C.
Unlike Dr. Who's Tardis, which is small on the outside and big on the inside, this steakhouse looks large on the outside, but surprisingly small once you are inside. I went for lunch (11:15am). I know this is a chain owned by the same company that owns the Red Lobster and Olive Garden, so I was not expecting a mom and pop local experience. That was good because my first impression was this was a 3.75 star experience (I rounded up to 4). Let's start with the decor--every western cliche you ever heard of is here. A couple of horse saddles hanging from the ceiling, shelves of cowboy boots, pictures of the Grand Canyon, wild horses running and a waterfall at Yosemite, photos of cowboys at rodeos, map of Texas, and a whole wall of western belt buckles. Not just a casual decoration of the place--nearly every wall or surface is plastered with this stuff (sometimes less is more). The background music was country and western. The seating hostess and server were very prompt, attentive, and just plain nice. The server brought warm whole grain bread and butter right away. I got the western mac n cheese and soup lunch combo for just $6.99. Now the motto here must be "Bacon hides bland food really, really well." The soup was a broccoli cheddar/asiago cheese with bacon bits. The mac n cheese had toasted bread crumbs on top and was loaded with bacon. The combo comes with homemade warm potato chips covered in cheese sauce and--you guessed it--bacon. Ironically, the cheese sauce in the soup, the mac n cheese and on the chips all tasted the same. There was no variation (do they get this from a can or something?). Now, I know this is a steakhouse and I was scoping it out for a later dinner with my husband. So I watched attentively as an older couple at the table next to my booth dug into their steaks. They hacked and sawed and practically had to chisel the meat into bit sized pieces. After watching this struggle, I am guessing that these steaks are not especially tender. I can't say for sure, but that certainly didn't encourage me to order steak from here. Parking was easy and close to the door. Would I eat here again? Maybe, but I wouldn't go out of my way to do so.
(4)Kayla A.
Came here on lunch break with my coworkers and had amazing service from Denyse. She made the experience amazing! Definitely ask for her if you ever have the chance!
(5)Danny O.
To be fair, the only reason this gets 1 star is because our waiter was really good and friendly. Typically, GREAT service will overcome lower quality food, but unfortunately for our waiter, the food was NOT at all what I expected. My wife's sirloin was overcooked, my daughter's hamburger had no flavor. $9 for this burger!!! I could have purchased 3 cheesburgers from Rod's Cafe for this price and the burgers at Rod's Cafe are MUCH tastier (I need to make an official visit there and write a review). Her french fries must have been frozen. McDonalds....show them how to make fries, please. My ribeye, which was cooked as I like ALSO had NO flavor. And the menu lists this as the cut of meat with the MOST flavor. WOW, I would hate to taste the other cuts. It was a good thing I waited until this morning to write this review, because I woke up at 3am with acid reflux, most likely due to the steak I ate. I guess my money is used to maintain the BEAUTIFUL decor. NEVER again will I visit this place again.
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