International House of Pancakes
10662 E Southern Ave, Mesa, AZ, 85209
International House of Pancakes Menu
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Visit below restaurant in Mesa for healthy meals suggestion.
Visit below restaurant in Mesa for healthy meals suggestion.
Visit below restaurant in Mesa for healthy meals suggestion.
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Address :
10662 E Southern Ave
Mesa, AZ, 85209 - Phone (480) 354-7781
- Website https://www.ihop.com/
- Click To Get Directions
Opening Hours
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Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Breakfast
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : No
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Janice B.
Excellent server, excellent food, clean. My complaint is with the manager, corporate and poor communication. Received the annual free birthday breakfast email and looked forward to the Rooty Tooty Fresh and Fruity breakfast that I have had for years. Hubby goes with and orders the same thing plus we order coffee and juice, so we pay for 3 drinks & 1 breakfast. It is our fault for not noticing that they had changed the offer to the Rooty Pancakes, I admit. We didn't bother to look at the menu (which had changed, of course). We just told our server we would have "two of these", showing her the birthday offer. When the food arrived, it was four pancakes (which I would never order) topped with blueberry for me and peach for hubby. When that was all that arrived, we asked our server and she said they had changed and this is what they provide as they no longer have the RTFF on the menu. She was sweet, but didn't offer to make any changes. Imagine our shock when the bill arrived and it was almost $25! The four pancakes with a scoop of cooked fruit topping was $7.59 for each plate, our coffees were $2.29 each and hubby's orange juice was $2.79. Of course, they took off one of the $7.59 charges as it was the birthday special. However, if we had ordered the senior menu which did have the rooty tooty fresh & fruity, we would have gotten what we expected and paid a total of $17. I asked the manager and her only comment was that she was sorry and they had changed the birthday offer about 6 months ago. My suggestion to both corporate, to this manager and possibly the wait staff. Take the extra step to try to let your special customers know that the offer has changed. If that happened, we would still be rating IHOP with a 5, instead of a 3. To our family and friends that know that my love for IHOP has been legendary for almost 60 years, I still love IHOP, but encourage you to not assume that things are the same and just read the menus! :)
(3)Robert G.
The worst service ans the food is always undercooked! Sat there waiting to be seated and people that walked in after me got seated first! Management is horribe! The food is horrible, my 6 year old can make better pancakes which are not even cooked well,you can taste the batter,the bacon is always soggy and undercooked!! Would never go back to any ihop , any location, when you respond to corporate via email, they never return the message,they know the food and service is lousy, thats why!!
(1)Jean V.
This review is a 3 ONLY because of Corrine at the front register where you pay, she is rude and needs retraining on customer service. When my husband went to pay he asked if IHOP offered a senior discount, to which her response was rolling of the eyes and she seemed bothered almost annoyed, my husband said to her when he saw her reaction I don't want to put you through any trouble then she pressed the button for the discount...A BUTTON! That was all it took. Really young lady? If pushing a button is what makes you so rude get another job. On the positive Kelsey C was awesome.
(3)Joe S.
Poor reception when we walked in went down hill from there. Took long-time to get water and coffee. Omelet missing the ham in it. No management insight. I was just remembered why I don't eat hear.
(2)Lynda N.
I went into this location today and I have never had an omelette as delicious as the one I got here. My server was absolutely adorable and had amazing customer service skills. If you love IHOP and want a great experience definitely go to this location. You won't regret it.
(5)T-roy B.
Usually great service and quiet but the last couple times, poor service and no management to be seen, as a manager you should tell people that let their children run wild in the place to control them or leave, others would like to enjoy a peacefull meal.
(3)Jordan B.
Very great service! Friendly staff, food tasted great and came out fast. And no lines or waits. I don't know what could be better! All you can eat pancakes= Great!
(5)Dave F.
I Hop rocks. Fast friendly service food is great coffee is super. You get a pot of coffee on your table that you drink as you eat. Unlike Dennys where you have to hold your cup up in the air like a beggar,begging for money.. Thanks to two I HOP waitresses Autumn and Cara for excellent service with a smile.
(5)Maria Z.
We've given up on this location. Food is not good here. Scrambled eggs are not edible, the kids never like them here. Hash brown usually burnt. Omelettes as dry as can be. Coffee is just horrible. Unfortunately, we always give it a try once every few months, but always the same. So we just go back to village inn. It's just better tasting food.
(1)Sharon W.
We went last week specifically for the summer signature pancakes. I know not to expect the real entree to look like the pictures on the menu, but when I received my peaches with raspberry sauce pancakes there were only 2 slices of peaches on top. My mom and husband both ordered the strawberry and banana ones but one had generous toppings and fillings while the other was very sparse. Hard to believe the dishes made it out of the kitchen looking the way they did and the waitress should have been too embarrased to deliver them. This is definitely not the first time we've left this restaurant unhappy but this was the most extreme case. Not to mention the waitress CONSTANTLY said "awesome" while we were ordering. Not very professional.
(2)Toryanni E.
Ok, their corporate office sent $25 in response to my complaint, so we tried this location again. This time they sat us (3 adults, no kids) in the backroom, where we were the only table without children. My hasbrowns came out after everyone else's meal, there was no salt on the table, the salad my mom ordered was wilty and slightly brown. The iced tea was not drinkable, I sent mine back and they still charged me for it. When I went upfront with the gift certificate, the same manager that was there for the previous visit, didn't even know how to check me out, using it, she had to get the hostess to do it, which I found really unprofessional. She also didn't even acknowledge that I was there, so after this, I definitely don't think we'll be going back to this location, especially when Village Inn is right there as well.
(2)Sabrina C.
I've dined at this Ihop plenty of times, and never had problems until just recently. A month ago a couple of friends and I dined there at midnight and we all got our food and one of my friends didn't. It took a whole hour for my friend to receive her food after of course we were all done eating and ready to pay. Apparently the cook was too "overwhelmed" with all of our orders to keep up. So that was a bit bothersome until the next time I went to eat there which was about a week ago when I found a nice long black hair on top of my French toast. The waitress said she would discount my ticket but then of course "forgot" after she rung me up. That will be the last time I eat at that Ihop. The night cook can't get orders out in a reasonable amount of time or keep his hair off of my food so It's safe to say I'm done with that location.
(1)Peggy T.
Stopped in here on our way out of town last week. We've been here numerous times and even though they were good when they first opened, the last couple of times have been bad experiences. We hesitated going back, but wanted a good breakfast before we hit the road for a 3 hour drive. We decided to give them another try. This time the experience was excellent. The food was good, but the best part was Kailey our waitress, she was exceptional. She was very friendly and very attentive. In the past we've had poor service, so this was refreshing to see, it's restored our faith in IHOP again. They still need to work on their service at the front counter, there were 3 of us waiting to pay our bill with no one in sight.
(4)Dr G Y.
Excellent IHOP. Very pleasant atmosphere, courteous, friendly staff and excellent food. No negatives to report. It is the best IHOP we have been in. Highly recommended.
(5)Amanda B.
Enjoyed breakfast at this location this morning. While there was a mixup with my sons order (he order the cinnamon pancakes) they ended up bringing him something he liked even more (cinnamon swirl brioche French toast). Our server, Aaron I believe, was absolutely amazing. Never an empty glass on our table and always had a smile. He really helped make our breakfast even that much better.
(5)Norma B.
Having the carmel bob bon pancakes with eggs bacon sausage ham and homefries. If you haven't tried the bon bon pancakes then head over to Ihop you won't be disappointed. Staff. Is always friendly here
(5)Larry R.
Slow slow slow...kept forgetting things, forgot an entire meal for one person in our party. Every request we had took at least 5 minutes. Horrible experience.
(1)Missy B.
The service at this location was very slow but we didn't complain because it was New Year's Day and we figured the employees were probably all hung-over- we were after all! I came in knowing exactly what I wanted- the Colorado Omelette. It's my go-to order when I am in Colorado and it was exactly what I was craving. Unfortunately, the CO Omelette is not served with green salsa like it is in CO. In fact, the waitress had never even heard of it before!! I was so bummed but I ordered it anyways. I wish I hadn't because I soon realized that the green salsa is what makes this omelette delicious. Without it, the omelette is dry and pretty tastless. Luckily I was able to fill up on my pancakes and side of sausage. IHOP is an OK breakfast option if you can't find a local place serving breakfast at 3pm, but I definitely will not be ordering the Colorado Omelette anywhere other than Colorado!
(3)Craig C.
The seasonal raspberry white chocolate chip pancakes are amazing! It comes with eggs, bacon, sausage and hash browns. You will not be disappointed.
(4)Nicholette S.
I think IHOP is a great restaurant for families. They seem to always have some sort of "Kids eat free" promotion going on. They have good food and I love that they serve breakfast all day long. I have been to this location many times since they opened and I have never had a complaint about their service.
(4)Mandy G.
Great service and delicious breakfasts!
(4)Christie N.
Food is always great, usually have a pretty good wait, servers are hit and miss here.
(4)Moll C.
This is a newer IHoP, so you would think it'd be a nicer one. It isn't. This location is close to my house, but my daughter and I drive all the way to Power and Baseline because it's so much better than this one. Every time we come to this location the tables are icky and there are always flies. In fact, my daughter and I call this location FLYHOP.
(2)