I hadn't checked the reviews, This IHOP was just close to where I had the gang this morning and I wanted to take them out to breakfast, so we went. I mean its IHOP, how different can it be right? DO NOT GO TO THIS IHOP! It was average busy and we were seated relatively quickly. Admittedly we were a big group (10). Then a few more small groups came in and they asked us to move for a moment, and by moment they meant get up and go back to waiting so they could seat the other groups. They had plenty of other seating, just too broken up to accommodate our group, but would have been fine for the others had I thought to make an issue of it before we were already up. Then we heard the waitress complaining that she wasn't going to waste her time waiting on teenagers. Admittedly, most of the kids I had with me were teenagers, but I'm in my 50's and was paying (if concern about teenager tipping was an issue). After 20 minutes I gave up and took my kids somewhere else. I don't remember the last time I was treated this badly at a restaurant short of when a staff member was melting down, and even then management can say its sorry. Here management is in on the bad service. I guess they know they get enough business off the IHOP name to now worry about customers coming back.
(1)
Joshua A.
The employees were awesome, i got amazing service from everyone that passed my table, but there gravy was shit!
(1)
Sarah L.
We've tried to go to this IHOP several times. Once, for dinner, we were warned by the staff it would be a long wait for our food, since there was only 1 cook. Tonight, about 7:00pm, we tried again. It was practically empty & they said the manager was helping cook in the kitchen. After 45 minutes of waiting & 2 rounds of drink refills, we still didn't have our food. We had to get up and go to Denny's. Some of the other IHOP locations are just fine! Just not this one!!
(1)
David L.
Worse IHOP EVER!!! We have tried several times and each time they were significantly under staffed which means not getting your food in a decent time. Not an IHOP issue but a management issue. Tonight was the nail in the coffin! There was two tables seated, two servers and apparently the mgr who was the cook, yes the only cook. Took five minutes to get seated, 10 minutes to get our order taken at which we were told it would be a bit long because there was a large table (1 of the other 2) who would get their food first. Two more tables were sat and everyone got their food but us.... After an hour! With three kids and it being 8:30pm, figured Denny's would be a better choice. Don't go here unless you hate decent service and want to wait an hour for your food. Very sad!!
(1)
L L.
I ordered the Breakfast Sampler and the eggs, bacon, ham and sausage were all amazing. Hot, fresh and cooked perfectly. The hash browns were not crispy enough for me and I normally request crispy but I forgot, so I had to give them to my husband. (He likes them lightly browned). The butter on the pancakes would not melt because the pancakes were room temperature, however the maple syrup was hot so it worked out OK for me. (I don't care for their flavored syrups because they leave a weird after taste and they are not served warm). My husband ordered the Rooty Tootie Fresh and Fruity breakfast.. He liked everything and it was all cooked to his liking. He ordered a side of toast to go with his meal however, he was disappointed that it came with only one slice of bread and not the typical two slices. It wasn't worth an extra $1.50 for just 1 slice. The server was amazing! The hostess and staff upon leaving and paying the bill were very welcoming and friendly. Overall a great experience.
(3)
Doug F.
Not a good experience. Rob got three of our five orders wrong and even forgot to bring back some coffee after we returned the burnt coffee. We had to ask for silverware and napkins. He was always in a hurry despite there being only one in five tables occupied. I hope this was only a one time occurrence, but it just happened to be the one time I was visiting from California.
(2)
Megan D.
I have come here late at night and also during the busy mornings on weekends. Yeah weekends are busy everywhere and you have to wait. No big deal. Food is typical American breakfast with lunch and dinner.
(5)
Alexis J.
We live close by and go here a few times a month. The staff is always friendly and the food is always good. I hardly think ordering one thing and having it not turn out how you expect deserves rating only one star. My order has never been wrong and I tend to ask for alternative stuff:)
(5)
Kristin W.
It's an IHOP, my expectations aren't set unreasonably high. The kids always think it's funny to eat breakfast for dinner so we decided to stick with something safe. Our server was friendly and attentive. When I asked if my husband and I could exchange our iced teas for something else, it wasn't a problem. It tasted like it was brewed with dirty dish water. The only negative experience was the manager that was on duty. We overheard her speaking to the customers sitting in the booth next to ours about how, "normally we don't do this (some sort of substitution) but because your server said that we would then we will just this one time, but in the future we don't do it for free." Good job making the customer feel like the asshole. All in all it was fine. Not amazing, just fine.
(3)
Babydoll H.
Went here today, and will never be going back there or any other IHOP again for the rest of my life! In order, this is what happened: I went there with my mom and gran and I ordered the grilled chicken salad. Got my plate and the slad was swimming in water. I wanted to complian but didn't because my gran was treating. So I just thought i'd suck it up and eat the watered down salad that Gordon Ramsey would have complained about. Because we were seated right next to the kitchen, I heard another waitress cursing to Carlos incredibly loud, whom I am guessing was the cook and she comes out looking like she was on a rampage over this guy. Our waitress gave my mom her cheeseburger and said "oh yeah, they forgot to put the cheese on it do ya want me to take it back or take the cheese off the check?" My mom just accepted her cheeseless cheeseburger with no condiments.. the waitress never gave that to us either. Suddenly as I was eating I got something pretty chewy in my mouth, thought it was bacon so I keep chewing... not going down, I spit it out and see it was a huge piece of plastic! I tell the waitress and all she can say is "ya the cook gets excited sometimes and doesn't pay attention when he is cooking." ...Never coming back
(1)
Toni D.
The only reason I stopped by this IHOP was because my mom was craving pancakes after her doctor's appointment. Usually, I'm not a big IHOP person. I ordered the Bacon 'N Beef Bacon Cheeseburger because the thought of bacon IN the hamburger patty made squeal with glee. But when it arrived, I couldn't taste the bacon in the patty at all. Perhaps it was the fact the bacon on top overpowered the bacon in the patty... but it wasn't all I hoped. The fries were decent. Mom seemed happy with her pancakes and eggs. So I suppose it wasn't a total bust. I feel the need to add that we had the most amazing waitress here, though. Really. She was a lot of fun and ended up hovering over our table to play a quick game of key chain Boggle. :) But yeah... IHOP isn't my favourite place to eat.
(2)
Debbi O.
Steak was tender and gravy well flavored. Eggs and hash browns prepaired properly. Brioche wonderful! Did not disappoint! Julie did a great job of keeping my drink refilled which was no small task.
(4)
Nikki W.
Usually come in late at night but decided to get something in the light of day. Called and ordered the 2x2x2 with a side of turkey sausage (2). When I get there my bill is $21.33 which is surprise since the meal is only $7 with the sides only costing two dollars. So I try to address the issue and when the manager comes over she informs me that I ordered two orders of my meal but when you look at the receipt it looks like a duplicate order was rung up. As I was trying to explain that the bill is wrong she remove the extra turkey sausage that she had put on my bill but yet still proceeded to ring me up for $18. I informed her of my bill was still wrong and when she brought over the receipt for me to look at I could see it was a duplicate order. I then explained to her that I would not order two orders for myself of the same order. She then started to try to reverse my charges but acted like she couldn't find a way to do it so I end up with an extra nine dollar charge on my credit card. This late night favorite has officially become a failure.
(1)
Jody E.
Tonight I have been the recipient of the best service I have ever had at this IHOP in the past 20+ years. Robert P. was my server. He brought refills on soda seconds after the glass was empty. He was courteous and professional and alert to the needs of the customers in his care. The food was well prepared and tasted great. The restaurant was clean and quiet. It was a really nice dining experience overall. That Robert P. deserves a raise! Good job, IHOP. :-)
(5)
Arica H.
We used to frequent this location on Sunday morning and they did a fantastic job at quality and service. Well that is not the case anymore. Service is still great however food quality has gone down... drastically. My husband's scrambled eggs were not fully cooked and runny in the middle. Mine were extremely greasy and the French Toast was overcooked and thin. Just not worth coming here anymore.
(2)
Taerra D.
I mean it's IHOP so standard diner fare so why bother reviewing, but I was sick an hour after eating here. Getting the trots on my only day off this week means a 1 star review. But judging by the other nasty reviews, they don't care anyway.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Mike C.
I hadn't checked the reviews, This IHOP was just close to where I had the gang this morning and I wanted to take them out to breakfast, so we went. I mean its IHOP, how different can it be right? DO NOT GO TO THIS IHOP! It was average busy and we were seated relatively quickly. Admittedly we were a big group (10). Then a few more small groups came in and they asked us to move for a moment, and by moment they meant get up and go back to waiting so they could seat the other groups. They had plenty of other seating, just too broken up to accommodate our group, but would have been fine for the others had I thought to make an issue of it before we were already up. Then we heard the waitress complaining that she wasn't going to waste her time waiting on teenagers. Admittedly, most of the kids I had with me were teenagers, but I'm in my 50's and was paying (if concern about teenager tipping was an issue). After 20 minutes I gave up and took my kids somewhere else. I don't remember the last time I was treated this badly at a restaurant short of when a staff member was melting down, and even then management can say its sorry. Here management is in on the bad service. I guess they know they get enough business off the IHOP name to now worry about customers coming back.
(1)Joshua A.
The employees were awesome, i got amazing service from everyone that passed my table, but there gravy was shit!
(1)Sarah L.
We've tried to go to this IHOP several times. Once, for dinner, we were warned by the staff it would be a long wait for our food, since there was only 1 cook. Tonight, about 7:00pm, we tried again. It was practically empty & they said the manager was helping cook in the kitchen. After 45 minutes of waiting & 2 rounds of drink refills, we still didn't have our food. We had to get up and go to Denny's. Some of the other IHOP locations are just fine! Just not this one!!
(1)David L.
Worse IHOP EVER!!! We have tried several times and each time they were significantly under staffed which means not getting your food in a decent time. Not an IHOP issue but a management issue. Tonight was the nail in the coffin! There was two tables seated, two servers and apparently the mgr who was the cook, yes the only cook. Took five minutes to get seated, 10 minutes to get our order taken at which we were told it would be a bit long because there was a large table (1 of the other 2) who would get their food first. Two more tables were sat and everyone got their food but us.... After an hour! With three kids and it being 8:30pm, figured Denny's would be a better choice. Don't go here unless you hate decent service and want to wait an hour for your food. Very sad!!
(1)L L.
I ordered the Breakfast Sampler and the eggs, bacon, ham and sausage were all amazing. Hot, fresh and cooked perfectly. The hash browns were not crispy enough for me and I normally request crispy but I forgot, so I had to give them to my husband. (He likes them lightly browned). The butter on the pancakes would not melt because the pancakes were room temperature, however the maple syrup was hot so it worked out OK for me. (I don't care for their flavored syrups because they leave a weird after taste and they are not served warm). My husband ordered the Rooty Tootie Fresh and Fruity breakfast.. He liked everything and it was all cooked to his liking. He ordered a side of toast to go with his meal however, he was disappointed that it came with only one slice of bread and not the typical two slices. It wasn't worth an extra $1.50 for just 1 slice. The server was amazing! The hostess and staff upon leaving and paying the bill were very welcoming and friendly. Overall a great experience.
(3)Doug F.
Not a good experience. Rob got three of our five orders wrong and even forgot to bring back some coffee after we returned the burnt coffee. We had to ask for silverware and napkins. He was always in a hurry despite there being only one in five tables occupied. I hope this was only a one time occurrence, but it just happened to be the one time I was visiting from California.
(2)Megan D.
I have come here late at night and also during the busy mornings on weekends. Yeah weekends are busy everywhere and you have to wait. No big deal. Food is typical American breakfast with lunch and dinner.
(5)Alexis J.
We live close by and go here a few times a month. The staff is always friendly and the food is always good. I hardly think ordering one thing and having it not turn out how you expect deserves rating only one star. My order has never been wrong and I tend to ask for alternative stuff:)
(5)Kristin W.
It's an IHOP, my expectations aren't set unreasonably high. The kids always think it's funny to eat breakfast for dinner so we decided to stick with something safe. Our server was friendly and attentive. When I asked if my husband and I could exchange our iced teas for something else, it wasn't a problem. It tasted like it was brewed with dirty dish water. The only negative experience was the manager that was on duty. We overheard her speaking to the customers sitting in the booth next to ours about how, "normally we don't do this (some sort of substitution) but because your server said that we would then we will just this one time, but in the future we don't do it for free." Good job making the customer feel like the asshole. All in all it was fine. Not amazing, just fine.
(3)Babydoll H.
Went here today, and will never be going back there or any other IHOP again for the rest of my life! In order, this is what happened: I went there with my mom and gran and I ordered the grilled chicken salad. Got my plate and the slad was swimming in water. I wanted to complian but didn't because my gran was treating. So I just thought i'd suck it up and eat the watered down salad that Gordon Ramsey would have complained about. Because we were seated right next to the kitchen, I heard another waitress cursing to Carlos incredibly loud, whom I am guessing was the cook and she comes out looking like she was on a rampage over this guy. Our waitress gave my mom her cheeseburger and said "oh yeah, they forgot to put the cheese on it do ya want me to take it back or take the cheese off the check?" My mom just accepted her cheeseless cheeseburger with no condiments.. the waitress never gave that to us either. Suddenly as I was eating I got something pretty chewy in my mouth, thought it was bacon so I keep chewing... not going down, I spit it out and see it was a huge piece of plastic! I tell the waitress and all she can say is "ya the cook gets excited sometimes and doesn't pay attention when he is cooking." ...Never coming back
(1)Toni D.
The only reason I stopped by this IHOP was because my mom was craving pancakes after her doctor's appointment. Usually, I'm not a big IHOP person. I ordered the Bacon 'N Beef Bacon Cheeseburger because the thought of bacon IN the hamburger patty made squeal with glee. But when it arrived, I couldn't taste the bacon in the patty at all. Perhaps it was the fact the bacon on top overpowered the bacon in the patty... but it wasn't all I hoped. The fries were decent. Mom seemed happy with her pancakes and eggs. So I suppose it wasn't a total bust. I feel the need to add that we had the most amazing waitress here, though. Really. She was a lot of fun and ended up hovering over our table to play a quick game of key chain Boggle. :) But yeah... IHOP isn't my favourite place to eat.
(2)Debbi O.
Steak was tender and gravy well flavored. Eggs and hash browns prepaired properly. Brioche wonderful! Did not disappoint! Julie did a great job of keeping my drink refilled which was no small task.
(4)Nikki W.
Usually come in late at night but decided to get something in the light of day. Called and ordered the 2x2x2 with a side of turkey sausage (2). When I get there my bill is $21.33 which is surprise since the meal is only $7 with the sides only costing two dollars. So I try to address the issue and when the manager comes over she informs me that I ordered two orders of my meal but when you look at the receipt it looks like a duplicate order was rung up. As I was trying to explain that the bill is wrong she remove the extra turkey sausage that she had put on my bill but yet still proceeded to ring me up for $18. I informed her of my bill was still wrong and when she brought over the receipt for me to look at I could see it was a duplicate order. I then explained to her that I would not order two orders for myself of the same order. She then started to try to reverse my charges but acted like she couldn't find a way to do it so I end up with an extra nine dollar charge on my credit card. This late night favorite has officially become a failure.
(1)Jody E.
Tonight I have been the recipient of the best service I have ever had at this IHOP in the past 20+ years. Robert P. was my server. He brought refills on soda seconds after the glass was empty. He was courteous and professional and alert to the needs of the customers in his care. The food was well prepared and tasted great. The restaurant was clean and quiet. It was a really nice dining experience overall. That Robert P. deserves a raise! Good job, IHOP. :-)
(5)Arica H.
We used to frequent this location on Sunday morning and they did a fantastic job at quality and service. Well that is not the case anymore. Service is still great however food quality has gone down... drastically. My husband's scrambled eggs were not fully cooked and runny in the middle. Mine were extremely greasy and the French Toast was overcooked and thin. Just not worth coming here anymore.
(2)Taerra D.
I mean it's IHOP so standard diner fare so why bother reviewing, but I was sick an hour after eating here. Getting the trots on my only day off this week means a 1 star review. But judging by the other nasty reviews, they don't care anyway.
(1)