One of my favorite ice-cream places to go to with the family. Butter pecan with whip cream! Wooooohoooo! Good service & lines move pretty quick when their busy.
(5)
Laurie B.
Chocolatakake or how ever you spell it, is amazing. I usually get the love it size and have never been disappointed, with the ice cream or service. Thanks guys.
(5)
Eric R.
New ownership is awesome. Store has excellent customer service and the ice cream is a must have. They are creative signature items and also every customer can make their own. Will be back again!
(5)
Gene T.
We love Cold Stone. It's my favorite ice cream. I get the like it sized cones and create your own bowls. We got our ice cream creation in 5 minutes flat. The servers were polite and courteous. As for the previous review, I'm sure the server in that one doesn't work there anymore.
(4)
S. P.
Horrible customer service!! I went in on Tues and the special was buy one kid's ice cream get one free. I bought three and paid for them. While I was eating I was thinking about the price I paid and realized that I was charged too much. I went up to the cashier and asked if I was charged for three and she confirmed it. I said that one of them should have been free. She said that the can't adjust anything that it was already rang up and that I should have said something before she rang it up. I was shocked that she made the mistake and I was being blamed. She told me again that there wasn't anything she could do and I could call her manager. Then she decided that she could "maybe" give me one free one. I said that if that was the case I should get three free ones since I paid for three. Finally she decided to call the manager/owner herself. She said that her manager said it was ok, but "only this time".... like this was again somehow my fault and they were doing me a huge favor. I definately would not come here again or recommend it to anyone!
(1)
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Address :1829 N. Power Rd.,Suite 112
Mesa, AZ, 85205
Mike R.
One of my favorite ice-cream places to go to with the family. Butter pecan with whip cream! Wooooohoooo! Good service & lines move pretty quick when their busy.
(5)Laurie B.
Chocolatakake or how ever you spell it, is amazing. I usually get the love it size and have never been disappointed, with the ice cream or service. Thanks guys.
(5)Eric R.
New ownership is awesome. Store has excellent customer service and the ice cream is a must have. They are creative signature items and also every customer can make their own. Will be back again!
(5)Gene T.
We love Cold Stone. It's my favorite ice cream. I get the like it sized cones and create your own bowls. We got our ice cream creation in 5 minutes flat. The servers were polite and courteous. As for the previous review, I'm sure the server in that one doesn't work there anymore.
(4)S. P.
Horrible customer service!! I went in on Tues and the special was buy one kid's ice cream get one free. I bought three and paid for them. While I was eating I was thinking about the price I paid and realized that I was charged too much. I went up to the cashier and asked if I was charged for three and she confirmed it. I said that one of them should have been free. She said that the can't adjust anything that it was already rang up and that I should have said something before she rang it up. I was shocked that she made the mistake and I was being blamed. She told me again that there wasn't anything she could do and I could call her manager. Then she decided that she could "maybe" give me one free one. I said that if that was the case I should get three free ones since I paid for three. Finally she decided to call the manager/owner herself. She said that her manager said it was ok, but "only this time".... like this was again somehow my fault and they were doing me a huge favor. I definately would not come here again or recommend it to anyone!
(1)