Good, dependable food. I just love their fish tacos & jalapeño peppers. These are so yummy. The people here are super nice & friendly.
(5)
Mary M.
One of the worst dining experiences I have had in a long time. Went in on 9/11/15 with my husband and daughter around 12:30. There was no wait and we placed our order right away. Having said that, it seemed to take a while to get our food. They brought us our order, which they rang up incorrectly, causing us to have to place another order for more food and pay separately. The burgers and fries were cold (onion rings were hot, the only redeeming part of the meal) but we were in a rush and didn't want to complain and have our meal take even longer. The other food we ordered came out, all of which was stone cold. We did say something about this, and the manager had an attitude like, "No way those burgers were cold". We were expecting hot burgers to come out pretty quickly. Man were we wrong. We watched at least 3 other orders be filled while we waited. In my day, a customer complaint got taken care of right away, not shoved to the back of the line. Maybe their microwave was on the fritz??? Warm food finally came out, and we ate it fast because we were late to an appointment by this time. Carl's Jr receipts conspicuously lack a customer service survey or phone number. I guess they don't care about the customer experience??? Summary: Skip the headache and go for Five Guys. The manager sets the tone for the crew and the experience. This manager did not care about her customers or food quality. You may spend a little more at Five Guys but their burgers are hot, fresh and made to order. (I don't work for them but I do enjoy Five Guys burgers).
(1)
Deni G.
I have a love/hate relationship with Carl's Jr. I have a love/hate realtionship with Carl's Jr. Let's face it Carl's Jr is on the way to everywhere you go, so that makes Carl's Jr very convenient and the prices are reasonable. Today I thought I would try the Chorizo, Egg, and Cheese Buritto. The Chorizo, Egg & Cheese Burrito has spicy chorizo, scrambled eggs, shredded Jack and cheddar cheeses, fried Hash Round Nuggets, and pico de gallo salsa. The ingredients are proportioned well, and the burrito was tasty, especially for a fast food burger joint. Overall, I think the Chorizo, Egg & Cheese Burrito was good. Oh yeah.. the Chorizo, Egg, and Cheese burrito only cost $3.49 but you can make it a combo meal with Hash Rounds and choice of drink for $4.99. You might want to swing by Carl's and give it a try.
(3)
William B.
This is 1 of the only Carl's jr where your food will always come too hot! Great service in the burgers are always hot and good!
(5)
Jade W.
This was the strangest Carl's Jr. experience ever. I ordered my usual Western Bacon Cheeseburger, small combo. The guy at the counter was clearly new and needed help entering our order into the register, which I don't fault them for. That's totally fine. At least it got entered in right. They had to tender cash at a different register for some reason. We got our number, got some iced tea, and sat down at a table. An employee walks over to our table holding a bag and asked if we had the Western Bacon Cheeseburger... yes. She realized it was supposed to be dine-in and went back to put the food on a tray. When she brought it back, we noticed we were missing an order of fries and a chicken soft taco. She went back to get them. The fries that we did get were a medium instead of a small and they looked pale/undercooked. When my friend unwrapped his sandwich, he found it was a double cheeseburger instead of a chicken sandwich... He took it back up to the counter and they gave him the correct sandwich. Although he found it had ranch on it even though he asked for no mayo/sauce. Then when he went to unwrap the chicken soft taco, it was actually a bean burrito! He had to take that back too. They told us we could keep the burrito. My burger was fine, though I always wish they warmed the bun. The fries were lousy. I wanted to take them back and ask for fries that were hotter and cooked longer, but I didn't think they could handle it, given their track record for the evening. But by this point we were just laughing at how wrong everything had gone. During our meal, we could hear the shift manager, who was bagging orders, yelling at the staff. From our perspective, it looked like the shift manager was the one screwing everything up. We observed other people's orders getting messed up too. It was crazy! I don't think I've ever had a meal anywhere that was that screwed up. Get your act together, Carl's Jr.
(1)
Tanya W.
If you haven't downloaded their mobile app, do it now. I got a free big chicken fillet sandwich. It was the first time I had tried their chicken sandwich. I also ordered fries and went through the drive thru. I ate the fries right away. They were just warm, so not all that great. I ate the chicken sandwich when I got home. It was still warm, so I'm assuming hot when I first got it. The chicken fillet sandwich was one of the best I've had from a fast food restaurant. I took off the top part of the bun, because it was way to much bread for me. Fresh lettuce and tomato was on it, with a very small amount of mayo. Just how I like it. I would have given a 5 if it wasn't for the fries.
(4)
Tammi L.
Absolute SLOWEST food service ive ever visited. They're consistently slow to a point of just plain silly
(1)
Carolyn L.
Carl juniors Atlantic cod low-carb and tacos are fabulous. Stop in if you get a chance.
(5)
Jeff I.
I had lunch there today. This location has been one of my favorite lunch destinations. However, they seem to be under new management and the service has really suffered. Today they refused to honor valid coupons that they were honoring just last week.
(2)
Jake V.
#3 is the bomb. Western burger combo with crosscut fries. If it has to be fast food this is on the list.
(3)
William B.
Realistically, the only thing keeping the rating at 2 stars instead of just 1 was the closing of the experience. The service was incredibly slow for being the lunch rush, especially since there were not more than 4 customers in the store. As far as the menu goes, the choices are immense! The coupons offered in this weeks paper were abundant and very well worth using. The counter person was nice, used suggestive selling and had a smile. The down side was the kitchen. There were not that many people in the place and even if the Drive Through was packed, they can still only take one order at a time. It seemed to be an unnecessarily long wait for a couple of burgers. Again, save the day by the counter girl who apologized for the delay and then gave me a chocolate chip cookie as a consolation for waiting so long. As far as the food goes, the burgers were both tasty. The menu was so expansive it will take several visits to get through the bulk of it. Not only your typical burger fare but salads and the connection of another fast food joint called the Green Burrito, they had a wide array of Mexican dishes as well. A short review for me, I know. Bottom line is this. The kitchen service was terrible, the counter service was nice. The burgers were OK, good enough to go back a 2nd time as maybe the experience was not the normal. When it comes time to return, I will amend this review. Until then, Enjoy!
(2)
Hope V.
So, the service is terrible--and I'll just get that out there right away. However, about a week ago my husband and I went there somewhat late and what we experienced was far worse than any "bad service" that I had experienced at this restaurant prior. We waited in the drive thru for the guy to come on the intercom and take our order--he never did. My husband started yelling for the guy and he comes on and says "no service for twenty minutes thank you" and nothing else. I refuse to go there already because it takes FOREVER to get your food there and they do not care if they mess up. Now, even my husband refuses to go there because it is somewhat out of our way and now, we can't tell if we're going to get service.
(1)
J. A. K.
This used to be one of my family's favorite stops. Food was good, place was clean, and employees always nice and great service. Apparently it has been sold and the changes haven't been positive. Firstly, the salsa bar was taken out. The restaurant isn't as clean and the bathroom was gross. Portions are cheap, the chicken nachos are one third the size they used to be and not very tasty. Whoever purchased it didn't do it any favors. It has been crossed off my list. I'd rather go another mile to In and Out.
(1)
Gretchen N.
Okay, okay... I KNOW it's a fast food joint. I KNOW it's a chain. HOWEVER, let me tell you, the ladies who work there are AMAZING. Their customer service is top notch. The store is always exceedingly clean. The food...well, it's Carls' Jr. It's the same food you'll get at any Carl's Jr. But, the staff at THIS one makes it truly a pleasure! I was very pleasantly surprised. Good job girls!!
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : No Drive-Thru : Yes Caters : No
M K.
Good, dependable food. I just love their fish tacos & jalapeño peppers. These are so yummy. The people here are super nice & friendly.
(5)Mary M.
One of the worst dining experiences I have had in a long time. Went in on 9/11/15 with my husband and daughter around 12:30. There was no wait and we placed our order right away. Having said that, it seemed to take a while to get our food. They brought us our order, which they rang up incorrectly, causing us to have to place another order for more food and pay separately. The burgers and fries were cold (onion rings were hot, the only redeeming part of the meal) but we were in a rush and didn't want to complain and have our meal take even longer. The other food we ordered came out, all of which was stone cold. We did say something about this, and the manager had an attitude like, "No way those burgers were cold". We were expecting hot burgers to come out pretty quickly. Man were we wrong. We watched at least 3 other orders be filled while we waited. In my day, a customer complaint got taken care of right away, not shoved to the back of the line. Maybe their microwave was on the fritz??? Warm food finally came out, and we ate it fast because we were late to an appointment by this time. Carl's Jr receipts conspicuously lack a customer service survey or phone number. I guess they don't care about the customer experience??? Summary: Skip the headache and go for Five Guys. The manager sets the tone for the crew and the experience. This manager did not care about her customers or food quality. You may spend a little more at Five Guys but their burgers are hot, fresh and made to order. (I don't work for them but I do enjoy Five Guys burgers).
(1)Deni G.
I have a love/hate relationship with Carl's Jr. I have a love/hate realtionship with Carl's Jr. Let's face it Carl's Jr is on the way to everywhere you go, so that makes Carl's Jr very convenient and the prices are reasonable. Today I thought I would try the Chorizo, Egg, and Cheese Buritto. The Chorizo, Egg & Cheese Burrito has spicy chorizo, scrambled eggs, shredded Jack and cheddar cheeses, fried Hash Round Nuggets, and pico de gallo salsa. The ingredients are proportioned well, and the burrito was tasty, especially for a fast food burger joint. Overall, I think the Chorizo, Egg & Cheese Burrito was good. Oh yeah.. the Chorizo, Egg, and Cheese burrito only cost $3.49 but you can make it a combo meal with Hash Rounds and choice of drink for $4.99. You might want to swing by Carl's and give it a try.
(3)William B.
This is 1 of the only Carl's jr where your food will always come too hot! Great service in the burgers are always hot and good!
(5)Jade W.
This was the strangest Carl's Jr. experience ever. I ordered my usual Western Bacon Cheeseburger, small combo. The guy at the counter was clearly new and needed help entering our order into the register, which I don't fault them for. That's totally fine. At least it got entered in right. They had to tender cash at a different register for some reason. We got our number, got some iced tea, and sat down at a table. An employee walks over to our table holding a bag and asked if we had the Western Bacon Cheeseburger... yes. She realized it was supposed to be dine-in and went back to put the food on a tray. When she brought it back, we noticed we were missing an order of fries and a chicken soft taco. She went back to get them. The fries that we did get were a medium instead of a small and they looked pale/undercooked. When my friend unwrapped his sandwich, he found it was a double cheeseburger instead of a chicken sandwich... He took it back up to the counter and they gave him the correct sandwich. Although he found it had ranch on it even though he asked for no mayo/sauce. Then when he went to unwrap the chicken soft taco, it was actually a bean burrito! He had to take that back too. They told us we could keep the burrito. My burger was fine, though I always wish they warmed the bun. The fries were lousy. I wanted to take them back and ask for fries that were hotter and cooked longer, but I didn't think they could handle it, given their track record for the evening. But by this point we were just laughing at how wrong everything had gone. During our meal, we could hear the shift manager, who was bagging orders, yelling at the staff. From our perspective, it looked like the shift manager was the one screwing everything up. We observed other people's orders getting messed up too. It was crazy! I don't think I've ever had a meal anywhere that was that screwed up. Get your act together, Carl's Jr.
(1)Tanya W.
If you haven't downloaded their mobile app, do it now. I got a free big chicken fillet sandwich. It was the first time I had tried their chicken sandwich. I also ordered fries and went through the drive thru. I ate the fries right away. They were just warm, so not all that great. I ate the chicken sandwich when I got home. It was still warm, so I'm assuming hot when I first got it. The chicken fillet sandwich was one of the best I've had from a fast food restaurant. I took off the top part of the bun, because it was way to much bread for me. Fresh lettuce and tomato was on it, with a very small amount of mayo. Just how I like it. I would have given a 5 if it wasn't for the fries.
(4)Tammi L.
Absolute SLOWEST food service ive ever visited. They're consistently slow to a point of just plain silly
(1)Carolyn L.
Carl juniors Atlantic cod low-carb and tacos are fabulous. Stop in if you get a chance.
(5)Jeff I.
I had lunch there today. This location has been one of my favorite lunch destinations. However, they seem to be under new management and the service has really suffered. Today they refused to honor valid coupons that they were honoring just last week.
(2)Jake V.
#3 is the bomb. Western burger combo with crosscut fries. If it has to be fast food this is on the list.
(3)William B.
Realistically, the only thing keeping the rating at 2 stars instead of just 1 was the closing of the experience. The service was incredibly slow for being the lunch rush, especially since there were not more than 4 customers in the store. As far as the menu goes, the choices are immense! The coupons offered in this weeks paper were abundant and very well worth using. The counter person was nice, used suggestive selling and had a smile. The down side was the kitchen. There were not that many people in the place and even if the Drive Through was packed, they can still only take one order at a time. It seemed to be an unnecessarily long wait for a couple of burgers. Again, save the day by the counter girl who apologized for the delay and then gave me a chocolate chip cookie as a consolation for waiting so long. As far as the food goes, the burgers were both tasty. The menu was so expansive it will take several visits to get through the bulk of it. Not only your typical burger fare but salads and the connection of another fast food joint called the Green Burrito, they had a wide array of Mexican dishes as well. A short review for me, I know. Bottom line is this. The kitchen service was terrible, the counter service was nice. The burgers were OK, good enough to go back a 2nd time as maybe the experience was not the normal. When it comes time to return, I will amend this review. Until then, Enjoy!
(2)Hope V.
So, the service is terrible--and I'll just get that out there right away. However, about a week ago my husband and I went there somewhat late and what we experienced was far worse than any "bad service" that I had experienced at this restaurant prior. We waited in the drive thru for the guy to come on the intercom and take our order--he never did. My husband started yelling for the guy and he comes on and says "no service for twenty minutes thank you" and nothing else. I refuse to go there already because it takes FOREVER to get your food there and they do not care if they mess up. Now, even my husband refuses to go there because it is somewhat out of our way and now, we can't tell if we're going to get service.
(1)J. A. K.
This used to be one of my family's favorite stops. Food was good, place was clean, and employees always nice and great service. Apparently it has been sold and the changes haven't been positive. Firstly, the salsa bar was taken out. The restaurant isn't as clean and the bathroom was gross. Portions are cheap, the chicken nachos are one third the size they used to be and not very tasty. Whoever purchased it didn't do it any favors. It has been crossed off my list. I'd rather go another mile to In and Out.
(1)Gretchen N.
Okay, okay... I KNOW it's a fast food joint. I KNOW it's a chain. HOWEVER, let me tell you, the ladies who work there are AMAZING. Their customer service is top notch. The store is always exceedingly clean. The food...well, it's Carls' Jr. It's the same food you'll get at any Carl's Jr. But, the staff at THIS one makes it truly a pleasure! I was very pleasantly surprised. Good job girls!!
(4)