Mama Gina’s Pizzeria
9380 W. Westgate Blvd.,Ste D101, Glendale, AZ, 85305
Mama Gina’s Pizzeria Menu
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Address :
9380 W. Westgate Blvd.,Ste D101
Glendale, AZ, 85305 - Phone (602) 726-4344
- Website https://mamaginaspizzeria.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 9:00pm
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch, Dinner
Parking : Street, Private Lot
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Caters : Yes
Categories
Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Pizza
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
Over the years, different pizzerias in the United States have developed their own respective regional variations. Pizza gained popularity as the iconic dish in the United States in the second half of the 20th century. Whether you prefer thin or thick crust pizza, you can find a pizza of your preference at the best pizza restaurants in your city.
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Jacob E. G.
The place does look nice but if you don't have good food what's the point of having the restaurant. I am not saying the food was terrible it was just ok. Patio has a good view of Westgate. Friendly staff was definitely a plus to the experience.
(3)Raymond M.
Great tasting food! Large portions. The sampler platter is HUGE. Great customer service!
(4)Shasha N.
I like the Bruschetta. It is sooo good. The philly salad is really tasty. The chicken marsala is yummy.
(5)Mary S.
I found their pizza to be pretty bad. It was ice cold and flavorless. Why was it cold? It did not sit that long from what we saw since we were sitting at the bar right next to the serving window. We dived in right away Hmmmmmmmmm. The man behind the bar was pretty cool and nice though. The hostess was not friendly and ignored us at first. The place gets busy at Westgate so maybe it was an off night. Why the heck is a pizza 20 bucks? Chris Bianco does not even charge that much.
(2)Ilona K.
Geez. Not sure where to start. The pizza was mediocre at best. And overpriced. Then to sit there and watch/listen to the staff berate some customers in front of everyone. There are many food options around the Westgate area. This would be the last one I would recommend to anyone.
(1)Debbie T.
While reading other reviews, it seemed they either loved or hated it. Well, we loved it! We decided to head over here for a late lunch/early dinner. In Westgate, we try to go during off times, since it gets so crowded during the weekends. This was the perfect time to show up, around 4ish. We found a spot out front and it wasn't busy inside. As we were finishing, more people were starting to file in...good sign. I'd read about the garlic knots, so we decided to start with them. Firstly...they're HUGE! Hubby and I looked at each other and couldn't believe how big they were. They serve 6 of them, along with a side of marinara. Secondly...they're really good! They were hot and garlicky, and the marinara sauce was really tasty and light with them. For our main courses, I went with the lasagna. Because, when asking about different entrees, when I mentioned it, Justine's (our very friendly waitress) face lit up. I could tell she really like it, as well. Hubby went with the chicken parmesan with a side of spaghetti. Both the entrees came with a salad, as well as an additional garlic knot. The salads were cool and crispy, very fresh and big. That seemed to be a theme here...the portions are really big! My lasagna was so tasty, hot and melty...just how I like it. And, the chicken parm was also very good, since hubby allowed me to have a taste. I ended up only eating half of mine, and taking home the rest, along with 2 garlic knots. Hubby was able to eat his whole meal, although he seems incredibly full right now...LOL! The staff seemed very friendly...always smiling. And, Justine was a very sweet and attentive server. We will definitely be back...and next time, we'll be expecting a really BIG meal!!
(4)Phil G.
Cardinals opening day (8.25.2015) was BUSY! My date and I grabbed a seat at the bar and were greeted by a man in the sell-line (an individual calling the shots and assists food coming out of the kitchen by passing the food into the servers hands to be taken out to their tables. All of that done correctly by the way). This man was energetic, funny, and really owning it. Well, that's because to our surprise, it was the owner! Sami - a HUGE personal thanks to you and your great team at Gina's. The service that you expect and show when you are present really made our first experience one to remember. Servers were busting their asses, so there was lots of movement. That, coupled along with the loud talk of tables in the room, and they exemplary teamwork seen really makes this review an easy 5-Stars. Did I mention not one-plate crashed while we were there? Always a plus in a intimate room with many people and quick service. Service, easy 5-Stars. Then the food came out: A big issue with other restaurants these days have is that many places are afraid to season. ****Not Gina's.***** For me, service can be impeccable, but if the food is 'safe' then what's the point of going to eat there? Anyone can make bland-gruel. Again, you won't find that at Gina's... We got wings (mild), and the stromboli. Holy hell, it was seasoned! Our items were cooked perfectly (impressive as it was 1 hour before the game time and a lot of other places might have rushed the food, causing under-cooking) but not here. Wings were piping hot, and not greasy, The stromboli was perfectly crispy on the outside and gooey-in the middle with a helping of herbs, and garlic+ parmesan. Lets talk about Marinara - no, not a 50-gallon barrel of Ragu that was trucked in from god knows where, but home made, herb-infused, you can see the garlic in the blend kind of - marinara. That is the kind you will find at Gina's. My marinara is top (Duh) - but a close second is Gina's, haha. Chefs were very professional and their cooking skills were top-notch. If you want to feel like you've been adopted by a family in Chicago and get fed some great Italian food, then I would recommend this to you. Salute !
(5)Heather B.
Great service and casual environment. Daughter loved the kids spaghetti and meatballs. Son liked the Italian sandwich. Delicious pizza. Came on a Wednesday night and it was busier than expected, but service was ready.
(5)Adam C.
Excellent food and excellent service! Highly recommend. Great for family or date night. Big variety on the menu and great prices. Very clean and friendly staff.
(5)Debby N.
We love coming here for casual dinner and lunch. It is also kid friendly unlike other Westgate restaurants. I wish they had pizzas in smaller sizes bc after a salad and appetizers, the pizza was always too big for a group of 4. But we have always had good service here.
(5)Amy B.
I love this place. It is always accommodating and I always can expect to have a great meal! The wait staff is super friendly and I look forward to every visit! One of my favorite restaurants at Westgate!
(5)Jason G.
This pizza here is way overpriced and even worse is that the flavor is just average. The pizza has okay sauce but is just average in terms of toppings. However, it's so expensive relative to what you normally pay any place else so it's really just because of the location that you have to pay more for this pizza - not worth it.
(2)Vanessa D.
Worst management team ever. I was just there last week and I fell in love with the food the waiter was very polite and made sure my food was out right away because I had to go back to work. Went back today with my boyfriend because I loved it the first time and it was like a completely different place. The waiter was extremely rude and I waited so long for my food to come that I had to take it to go. As I sat down in my office at work I noticed that my order was incomplete. I was missing the knot and my plate was more water than it was sauce. How is that even possible? So I called back to have Luis answer, I told him my situation and he offered me a piece of bread for my next visit... Really? Even McDonald's offered you a whole meal no questions asked. So I decided to not touch my food and return once I left work. I went back after work and I gave Luis the food back and he didn't even look at it he tossed off to the side and left. He walked in and out of the kitchen walked around the restaurant even started attending other customers as I waited on him to at least remake my food. The older lady who was the waiter kept giving me dirty looks. If looks could kill I would probably be dead. When he finally ran out of excuses to avoid me he gave me a 10% discount card. I'm beyond pissed off. That not only did I pay for it, I also returned it and he couldn't even give me a new plate or my money back. I was pretty much robbed tonight. I asked if I could speak to his manager and very rudely told me to call tomorrow. As I drove home I remembered he didn't give me a receipt or a letter to prove that I had returned my food. So I called him back and he said to me "why are you asking for so much when I had supposedly eaten over half the food." He even decided to cross the line and literally called me a liar. I asked Luis why he was calling me that when I had returned my food and he said "well you called me a liar first!" This is the people you have running your restaurant? I'm more than disappointed, I paid for food that I never ate and was poorly treated.
(1)Dale W.
The chicken Marcela was the best we have ever had. Good portion of chicken penna noodle. The chef was excellent n the price was right
(5)Anabelle M.
Great customer service. Matt, our server, was tops! However, the meat lovers pizza was below par. It tasted very salty. Overpriced! Wouldn't recommend this pizza.
(2)Lola M.
My youngest son and I ate here. The pizza was cold, flavorless and gross. A frozen Totino's pizza would have out shined this pizza. We also had wings and I couldn't even eat all of those. There are other choices at Westgate. The cook and whoever is running the kitchen need help and a reality check. Look at, temperature check and taste food before you send it out people! Quality control is everything!
(1)Andrew C.
This restaurant exceeded my expectations. Plain and simple, this place exhibits a high quality company culture. Food, atmosphere, team, the whole package. In addition, I'd like to give credit where credit is due. Lisa, she's a game changer,, end of story. #killedit
(5)Marie B.
Came here with my daughters for pizza, of course all they wanted was cheese but it was a delicious! I love that there was not a ton of sauce and the crust was crispy on the bottom. We will definitely be coming back to try more. I saw and smelled the garlic knots and they looked/smelled so good. The service was awesome, our servers name is heather and she was friendly and made sure to check on us a couple of times.
(4)Elizabeth F.
Don't even bother. Very generic, tasteless pizza. If I have to actually use the parmesean and crushed red pepper, you're not doing it right. Plenty of other options in Westgate.
(1)Andrew K.
And the Worst Customer Service Award in Phoenix goes to... Mama Gina's. I don't even know where to start. I'm pretty fair in how I rate businesses on Yelp (check out my other reviews), but let me just say that this place belongs on Kitchen Nightmares. I had purchased a number of restaurant.com certificates to this place, and used a few of them awhile back. The pizza was...okay, but time had passed and we decided to give it another try and use up the remaining certificates I'd purchased. So we entered the restaurant, and first thing, let them know that we would be dining on one of these restaurant.com certificates to which they had no problem. They took down the numbers and sat us at a table. The server asked us what we'd like to order so we went with their white pie, as we remembered that being the better of the pizzas we'd tried last time. He walked away, and returned minutes later to inform us that our certificates were no longer valid and asked what we'd like to do. We told him to give us a moment to think about it, and he left us there to go over our options. We had a Groupon purchase with Opa Life, right across the courtyard, so we decided to go that route instead. We packed up and were about to leave, assuming that he put a hold on the order, when he approaches us with the pizza we told him to hold off on. He realized he'd made a mistake and nervously returned the pizza to the kitcken. As we were on our way out the door, a woman we can only guess was the on-duty manager yells at us from across the restaurant to stay put. She approaches us and let's us know that she is going to call security on us. We are in a moment of shock, and explained the situation to her, which she should have fully understood as she was the same person we'd given the certificates to in the first place. BUT she continued to cause a scene, and told us that she'll "let us go", and that she would normally call security on people who don't pay for their food. Ummm, we hadn't even touched the pizza, nor did we have any intention of ordering it after discovering the certificates I'd purchased online were no longer valid. As for the server, he denied ever coming over to our table and being told to give us a moment. What a ridiculous scenario this was. I've eaten at many restaurants here in the valley, mostly pleasant experiences, and never in my wildest would have pictured a manager (?) confronting and threatening to call security for deciding not to dine there. It was clearly their mistake, and they turned their mistake into an embarrassing and completely uncalled for situation. I'll never step foot in this business again, and I will make sure anyone I know who may consider dining here thinks twice about it. ----------------------------UPDATE----------------Â-------------- In response to manager/owner Lisa's reply: Lisa, you are absolutely right that it was a simple misunderstanding. The problem is that a simple misunderstanding turned into an accusatory and embarrassing situation. We should have been free to exit the restaurant without being pulled into a dramatic scene initiated by a staff member. When the server approached us minutes after ordering to inform us that the certificates, that we had explained upon entering the restaurant that we'd be dining on, were invalid, and asked us what we'd like to do, we told him verbatim, "Give us a few minutes to think it over. Thank you." That should have put a halt on the order and the awkwardness that followed. Businesses usually practice a "customer is always right" type of environment, and I don't always agree with it, but this incident was the polar opposite of that concept; initiated by the staff and escalated when they confronted and threatened us in front of other customers. I've eaten at many restaurants. I've seen good customer service, mediocre, and bad. This was the equivalent of things we'd seen on the Amy's Baking Company episode of Kitchen Nightmares.
(1)Matthew V.
I just had dinner last night with my girlfriend and I have to say the service and food was extremely amazing!!!!! Thanks to the owner Sam for such great hospitality ill for sure be coming back!!! And I will refer people there also!!!
(5)Jannel C.
The waiter was great, he brought us garlic knots at no cost for the kids! The pizza was really good an I'm from NY!
(5)Greg M.
Chose restaurant based on location. Atmosphere was good and service was great. Food was what I anticipated, not a fine dining place more of a Pizza and Pasta, great for kids place. Very friendly staff.
(3)Heather M.
I am in love with the Chicken Marsala!! Comes with either your choice of Penne or spaghetti, a garlic knot, and a side salad. I always have extra to take home. If you like wings, hands down my fave in the valley. Honey hot and garlic parm are what I usually get. A must try!! Pizza is amazing too, I know they have won awards for their pizza. Fave pizza is the Mama's supreme! Love the patio, it's huge and overlooks Westgate. Friday and Saturday nights you can hear the live music in the courtyard. Great atmosphere!!
(5)Jess G.
Went for the first time and was disappointed. Waited a long time for a small pizza which I believe it was overprice and when we got it , all the bottom pizza was burnt! We did not return it since we waited so long and we were only able to eat at least one slice!
(2)Zach S.
Service was awesome and the garlic knots and pizza were amazing as well. Dylan was our server, super cool dude. We will definitely come back for the hospitality and full stomachs!
(5)Ron H.
After having a disastrous time at Saddle Ranch(see my other review), we decided to try another restaurant in Westgate and went to Mama Gina's. We walked in, asked if they could handle a party of 7, and they said they could. We were seated almost immediately and our drink order was taken. When you go to Mama Gina's website, they have a tab for specials. On Sundays, there are a choice of 2; either a 16" cheese pizza for $10, or a family feast of pasta, salad, and garlic knots for $20. When I asked our server(name of Hung) about the specials, he said there were none. Here's the website if anyone is interested in checking this out: mamaginaspizzeria.com We ordered a Margherita pizza, a kids chicken tenders, and 3 soft drinks(since there were 2 families, we each placed our own order; hence only 1 pizza and 3 drinks). The food came from the kitchen disjointedly. Our son's chicken tenders and fries, and our part of our friends order came out first. The chicken tenders(2), were the typical Sysco style deep freeze chicken tenders and came with a mountain of fries that looked good. When our pizza showed up, it was covered in sliced cherry tomatoes. Nowhere on the menu, does it say that the pizza has sliced tomatoes on it. Here is what the menu states: Margherita Tomato sauce, fresh mozzarella, fresh basil, fresh garlic and olive oil I have had Margherita pizza either with sliced tomatoes or with tomato sauce. I prefer it with tomato sauce. If you're going to put sliced tomatoes on it, please put that on your menu! Never saw or tasted the garlic; and the basil was not what I'd call fresh. The crust tasted as if it had been made ahead of time and frozen. As for the pizza, it was ok. IMHO, better than Totino's or some other frozen variety; but in no way was it worth almost $20. So...after some deep freeze chicken tenders, a mediocre pizza, and 3 soft drinks; we got the bill. $40.22 including the City of Glendale's 10%+ sales tax rate. At $20.00, I might come back, but at $40.00? No way! Too many other good pizza choices for the same or less $$. Grimaldi's is only about a mile or so away, and their pizza is light years ahead of Mama Gina's, and about the same price. I'm sure the rent at Westgate is high, so the restaurants have to charge accordingly. In that case, serve food that is equal to the prices you are charging. As a side note, when I went to the website for Gina's Pizza; it shows what looks like a Margherita pizza on the home page. The pizza in the picture looks hot and fresh, and yes, it shows a few sliced tomatoes. The pizza we received looked nothing like the pizza on their website.
(2)Heidi N.
Since moving up here from Tucson 6 weeks ago, we haven't found a lot of great places to eat or hangout but I've been here twice and both times had GREAT service, food and drinks. EVERONE should try here , you won't be disappointed !
(5)Josep G.
Awesome place. I will order wings and pizza from here rather than Native. Yumm! Meat lovers pizza was the bomb. Honey hot wings were delicious.
(5)Katie R.
Ate here tonight for the first time and really enjoyed it. Great Chicken Picatta, garlic knots and very good Tiramisu! Staff was very friendly and it was a small, quant place. I will go back for sure! Also enjoyed a $1 soft drink by checking in on Yelp!!
(4)Carol J.
Great food, great serving sizes. The salads were awesome. The service was good. Not from the area but if we are back here will make sure to eat there again
(5)Carter A.
I have been here several times with my family. Love the food and generally the service is good. Tonight I decided to take my family and my sister's family out for pizza. We had a party of 8 and they told us that the wait would be 20-25 minutes to sit outside. We waited over a hr and I kept watching them fill table after open tables. I went and asked the owner what's going on here. He says I don't want to turn away business...but you want to turn away mine. On top of it he told my wife that we had not been there a hr. Instead he said we have only been here 15 minutes. He called my wife a lier. I told him I would write a nice review on yelp for him describing my experience. He said go right ahead. My wife is devastated that we will no longer be patrons of mamma Gina's. I will not give my money to some that is just that rude. Then again that's why he has a 2 star rating!!!
(1)David R.
Pizza was good. Salads were bland! My meal for 2 people was 45.00$ a little overpriced. Go to grimaldis its better all around
(2)Kristin F.
Seriously...get rid of the microwaves. I feel like I'm on an episode of kitchen nightmares. My husbands food came out just wrong. Not even what he ordered. Mine....well I bent my fork trying to cut my GARLIC BREAD! And to top it off, I had ice in my salad (all in the photos I am posting) and my little girl had soup for sauce instead of pasta sauce. They didn't drain the pasta. Horrible food. And really, are you a sports bar or a pizza joint or an Italian Restaurant. OMG.
(1)Brad S.
Service is friendly but the table are pretty squishy. The small table for two has condiments and a pizza holder which barely leaves room for two plates. We ordered the antipasto salad and the meatball sub. Honestly I can make a better antipasto salad. The meatball sub was a bland as bland can be. I would have liked to try the pizza but they only server 16".
(2)Tatiana D.
THEY OVERCHARGE!!!! Wow! What a bad bad first and last experience at Mama Gina's! We had a group of 4 adults and 3 children so not THAT confusing to handle and we didn't even ask for separate bills but still got overcharged. The waitress looked annoyed right from the start. Not sure why, they were almost empty. We got 2 pizzas, an order of wings and an order of chicken nuggets. Only one adult ordered a Sprite (the rest drank water) and 3 kids got apple juice. Guess what the bill was? $88!!!! Turned out their apple juice is $4.50 a piece and after I asked the waitress if it came with refills and she assured me that it did she still charged us for refills! The service was bad, we had to wait forever and she stopped at our table maybe 4 times at the most, including the times she was taking drink and food orders. It also turned out that they tuck in 18% automatic gratuity on the bill which is really hard to see so we ended up tipping her ON TOP of the 18% she didn't deserve to begin with. As far as the food goes, the wings were ok, the pizza was blah. So definitely won't go back.
(1)Candice W.
Fantastic pizza and Caesar salad dressing. Our family loves pizza, never been to Mama Gina's before. Took some folks from CA last week and we were all so so happy. We had two pieces left that we took home, well it never made it in the refrig - we just eat it...even good cold......The service is great, friendly and happy to help you. This is the best pizza in AZ. We absolutly will go back. Oh and don't forget to order the gaint ice cream cookie for desert. YUM!!!!
(5)Mark R.
I'm not sure why this place is not rated higher? The pizza is amazing, and both the chicken Parmesan and eggplant Parmesan are incredible give it a try you won't be disappointed.
(5)Anna B.
This is my new favorite pizza place. Their pizza is always nice and hot, the crust is crispy like it should be, there is a great balance between sauce, cheese, and the additional toppings. Their anti pesto salad is amazing and can easily feed a family of four as an appetizer. Their chicken fingers taste really good, crispy on the outside, and nice and tender on the inside. Their garlic knots are some of the best I have ever had. I am in love with the fact that they make their own salad dressing, as you can easily tell the difference from store bought and home made. I am in love with the service as well. They are really attentive no matter how busy it gets, they always check in with their guests. They definitely have treated my family and I every time we come in as family and I love it. This is a great little family restaurant with a little something for everyone.
(4)Velma L.
Excellent pizza great ambiance. Friendly staff. The owner came over to ask if he could do anything else for us. Good overall experience.
(5)Rebbecca G.
.bad bad bad and bad!!!! Chicken parmesan was a warm roll fried chicken piece small a little cheese and bland sauce.and and a mound of tasteless fries fries for $10.00. We asked what the prices of the beers were and she had no idea and the waitress said she had only been there a few months and didn't know the prices. They don't have a ber list or prices available to view as she said they were more of a bar? Really? Don't go don't go don't go!!!!!
(1)Derek C.
Great pizza! Good environment. Speedy service. Great if you enjoy New York style pizza. The classic pizza was great, the Hawaiian pizza was very good. The best selection could be improved upon, but it was decent.
(4)Heather J.
It was totally not busy. The service was totally fine but the food was just okay. I ordered the bruschetta and it came with at least two cartons of baby tomatoes-it was overloaded. My husband got a meatball sub which was loaded beyond belief with cheese. The chicken tenders meal was okay but a bit greasy for my daughter. We also got wings but had to pay extra for the ranch and blue cheese. Perhaps we will try it again and order something else.
(2)J C.
SO Annoyed! So come to find out that this place has TWO different Menus. ONE is the normal day to day w ith decent prices. TWO is a menu that they bust out on GAME DAYS! Its limited and I understand they want to turn tables and have easy quick meals. BUT to RAISE your $$$$ PRICES because of the increased business after the game is RIDICULOUS!!!!! POOR BUSINESS ETHICS, POOR MANAGEMENT! Not only will I not be back on game day but I won't be back any other day. ALSO, their website states $10 16-inch pies on Wednesdays and Sundays but when we were there on Sunday after the game they charged 17.50 and they said they no longer have the special even though it's indicated on the website!
(1)James C.
Not bad for casual and quick. Had calzone kinda pricy and small portions. But not bad
(3)Eric F.
The food was ok. It was very slow when we walked in and only 2 customers showed during our lunch. Very nice staff and the decor was nice. The price of the lunch special would be a better value at $3.99 based on the flavor and quality. The eggplant was decent, quite certain it was frozen and then deep fried. I would not go back but it's worth giving a try. Good amount of food for the price.
(3)Tammy R.
We were looking for a good pizza restaurants in Glendale and found Mama Gina's. We ordered a cheese pizza, pepperoni pizza and a specialty pizza. They were all awesome! The atmosphere was great, with a nice patio and the staff was very friendly. We will definitely be going back again!
(5)Jim B.
Like I told the waitress's as I left it was total crap pizza! They had nerve to charge me for thAt poor excuse for a pizza! I couldn't even eat it, it was a mess of cheese. I hate places that specialize in something like Pizza or call themselves a pizzeria when you can get the same crap at Circle K! Nough said!!
(1)Shelley M.
Stopped in here with a group of 5 friends during bike night. First the positives: The pizza was actually pretty good. We also had wings that were decent. Another in our group ordered a philly cheesesteak sandwich that looked yummy. Our service was good. We were actually enjoying our evening and food then came the bad: the check My husband and I ordered the special which was $22 and change plus he had a soda to drink. Our bill was $35. Why you ask? Because the tip 18% was automatically added to the bill. I asked the manager why the tip was automatically added thinking it may be because we asked for the check to be split. She informed me that they automatically add the tip to groups of 6 or more. Our server then said "Oh, I thought it was 5 or more". Well her loss because I would have tipped more than their automatic tip but I hate being forced to tip especially without any advanced warning (like something printed on the menu). \ Bottom line-there are other choices in this area and we will definitely be going to those before I come back here. If you visit with 6 or more people either go somewhere else or don't sit together!
(2)Amera S.
I really wanted to love this place, but unfortunately I won't be returning. The customer service is STELLAR. I can't stress this enough. They went above and beyond to accommodate and did so with a smile. Fat tip for them! The outside patio is great, especially during this time of the year. It's spacious and a delight for people who like to look at something other than a wall, as you can see all of Westgate from their patio. Food and drinks... this is where they lost me. Pizza has absolutely NO flavor. Mozzarella sticks had no cheese on the inside. Wings were decent but nothing special. They don't serve margaritas because there's no blender... I thought that was interesting. The bill came out to $75 for one pizza, wings and a sampler. It just wasn't worth it.
(3)Chris V.
Ok, so I have lived in Westgate for sometime now and finally decided to give this place a try. Ordered 6 wings to try them out and a pie. The service was prompt and friendly and the place was clean and well staffed. The wings were obviously frozen wings with Franks Red Hot poured on them. Considering Native New Yorker is across the street, it didnt seem like they put any effort into them. The pizza was one of the worst I have had. The crust was burned in some places and the dough was raw in the middle. The pizza had a very weird soapy taste, almost as if the pizza was made on a pan that still had dishwater on it.$32 for 6 sub par wings and 1 nasty pizza was not ok. So dissapointed as I was hoping ti have a good place I could walk to. I wouldnt come back.
(2)Josta Y.
I was not impressed at all. There was a hockey game and we were going to see a movie and this place..well was pretty empty so we thought it was our luck, we walked in and first impression: the hostess stand was in the middle after having to enter the building and walk past the tables...than the hostess, was kinda snippy asking us inside and out, we chose inside and than with and wave of her hand she says well than just sit anywhere and walks away from us...our waiter was just as bland and snippy. 3 dollars for a little tiny sprite that comes in a plastic cup, food was bland and WAY to overpriced...and than again with the employees...and gain of them were gathered and in one corner gossiping and very innapropriately grabbing each other andgainllround rolling up towels and hitting each other with them and remarking how one bit the other a few nights ago...I'm all for having fun at work but come on keep it professional people. Please. We won't be back and recommend to others that there are many better places to go for food and service in this area, if it looks empty it's for good reason..
(2)Angel S.
Food was disgusting the only reason we went there was that we bought a restaurant s.com voucher where you save like 20.00 dollar s so we decided to try it and we ordered a salad , dozen wings , large pepperoni pizza . The lettuce was old the tomatoes where mushy , the wings tasted like they've been sitting for a while , and finally the pizza was flavor less nothing on the pizza stuck out . But that is not the worst part nasty food aside THE STAFF DECIDED TO ADD THEMSELVES A 30% TIP never going there again
(1)Ru M.
Came here after Buffalo Wild Wings was a 45min. wait. Wanted some good food and watch the Suns game. Ate outside, nice and toasty with the heater, very friendly staff. *****Ordered a 10" pizza for two came with 8 slices the next size up still 8 slices just bigger slices, thin crust.
(3)Stephanie M.
Loved the pizza and the outside patio! Pizza was thin and not too much sauce, salad was a big portion with great flavor and my daughters chicken fingers were tasty too! Overall the service was adequate and food came out quickly. I would recommend it anytime.
(5)Ahmee J.
Mama Gina's - well I will never come back here again ! We'll order honey hot wings ! No honey whatsoever ! Sent back to kitchen all they did was put more sauce on wings ! Pizza was grease as can be - it's not New York pizza ! Service was fine ! Food is very poor !
(1)Brian B.
Had catering from Mama Ginas today. I was entertaining family, and not in the mood to cook. Mama Ginas gladly accepted my order, and was ready for pick up on time. Thank you for the many happy faces, and amazing food, as always!
(5)Lara R.
We returned because we very much enjoyed our first experience here. Unfortunately, second time wasn't as great. I got the eggplant Parmesan in which the breading made up 95% and the eggplant made up about 5% so essentially, it was just breading and cheese. Secondly, the noodles and sauce tasted like they were dumped out from a stale can. My boyfriend got a chicken wrap and only are half as he wasn't impressed. The only thing we did enjoy was the garlic knot that came with my dish, very good! The nice atmosphere, customer service, and garlic knot make up the two stars for our experience this time around. Not sure what we ordered last time around but it was a 5.
(2)Patrick C.
Appetizer is okay, took 30 minutes to get drinks, they keep bringing the wrong food (other people's) to the table and we have been here an hour but only one person at our table has their food. I will never come back again!
(1)Kathleen R.
We were visiting from out of town and like to "eat local". There were only 4 other tables when we arrived and 5 or 6 staff standing around we waited 15-20 minutes after being seated before anyone came by. I was brought the wrong beverage the large Cesar salad came with 1 garlic knot for two of us and the pizza was just ok. I would not normally leave a yelp but the service was really shameful we won't be back this trip or any other.
(1)Melissa M.
Consistently disappointing. I love supporting small business and have been going to this place since it opened. I am continually overlooking their faults because I LOVE their eggplant sandwich but I now realize it is a place I will not be going to anymore. Usually my issues are with the service, which is not a surprise since I never consistently see the same faces there. I have had a problem with the server overtipping themselves on my credit card. I luckily noticed on a statement. I did have this issue resolved but it took many calls for this to happen. If you stay and eat there, the place is often very messy. I have seen servers walk past a broom that had fallen in the middle of the floor instead of picking it up and putting it away. I have seen servers pull tables apart, while people were sitting at them on game nights, even though the whole place was empty and the tables were not needed at that point. My last (and it will be final) experience made me the most disappoint. I had made a to- go order. I was surprised at how expensive it was this particular time. I soon learned they are different menus for "game nights" (hockey games, etc) and apparently you are charged more even on to-go orders, which I find ridiculous. My sandwich that I usually get costs almost $2 more and on this particular time the bread was burnt. It is not that great of a place to go to, to spend that much money and I was frustrated that they price gauge, even on to go order to make a couple extra dollars on game nights. There are definitely better places to go at Westgate.
(1)Troy P.
Outstanding ! as someone else said, service is great, you can tell they have a regular staff and not part timers like the other venues in the area. Food is is unique and varied and oh so good.... and man are the portions huge. Great job to the staff, you have something good going here. was there 7/21/13
(4)Max A.
I don't get out to the far West side very often. In fact, it had been so long that I didn't even know all that Westgate stuff was even there. Imagine my surprise! I have been to a few games at the stadium, but all of the shopping and restaurants were new to me. It's absolutely beautiful here. It was also nearly deserted when I went today - no games going on. There's not much else out here. Just this giant oasis of awesome in the middle of a corn field. I've glazed over the other reviews here and I almost didn't get it at first. I mean, such polarized opinions about a pizza place. Walking around Westgate and seeing Mama Gina's, I get it now. Mama Gina's is a nice medium sized restaurant/bar. It's really clean and decorated well. The seating is comfortable and everything is new. Also - it smells like pizza - as a pizza place should. There's a lovely patio with a giant glass door that I imagine can be opened when weather permits to have an indoor/outdoor atmosphere. There are big flatscreens playing whatever sports is on. They appear to have a full bar as well. I ate a slice and took a pie home. Their pizza is pretty unique. It's very flavorful and good. I could tell that their dough was made fresh daily - it was soft and airy. They clearly use quality ingredients. It's a huge cut above a cheapie chain. While waiting, I saw some other food pass by on the way to their respective tables... everything looked pretty amazing and delicious. A group was leaving before me and an older man said "thanks" to the manager. Then he added that he hadn't had pizza like that since he was a kid and that it was the best pizza he had eaten in years. It was a sincere compliment. A slice and a soda set me back less than 5 bucks, and the slice was huge enough to fill me up. The pie I took home was as good as the slice I had. This is the kind of pizza you re-heat in the oven rather than the microwave. Now the problems - well, there's really only one and all other perceived problems stem from it... it's the location. Because it's next to the stadium and little else, it's either going to be super busy or relatively empty. Because of this, service isn't going to be as consistent - you're just going to have to develop a little patience. Also - most customers coming to this sort of place when busy are the "I'm drunk and happy my team won" or "I'm drunk and pissed my team lost" types - neither of which are a treat to serve when most of the time you're used to things being fairly calm. I recommend eating here when there's not a game (or even when there is - just be patient - same with all the restaurants in Westgate) - the food is worth a bit of a drive, and Westgate is a beautiful commerce center.
(5)Rosalva M.
My husband and I have gone to this place twice now. First time we went was with a group of 10-12 people. Which regardless if it was just us 2 or all 12 of us we had great customer service!! They made sure we had everything we needed, which we did. Its great when you can see everyone gets along as if they were family and when they can laugh with the owner, which he came by and made sure everything was going well. This place is definitely a place where I will be returning the food was excellent and the customer service is always great and I would gladly recommend this place to any friend or family member!
(5)Paige C.
We choose this place over the many other pizza options in the area and boy that was a mistake.... I ordered a calzone to share and it was a large portion but the dough was raw and soggy! I asked if it at ricotta cheese and was told yes, and when I got it home I found out there was none. This was upsetting to me because I would have paid the extra for the ricotta had I just been told correctly. I did order the garlic knots as well and they were okay, a little bland but not the worst I have had. All in all I will not return to this establishment not when there is so many choices in the area.
(2)Amber C.
Our first visit here. The service was great. Our waitress was very friendly and helpful. The location is priceless. Westgate is a super fun place to hang out. Too bad the pizza wasn't so great. It tasted like a frozen pizza I could have cooked at home! Bland. Sauce was gross. Crust was thin and too soft. Its too bad. Given the location and competition... the pizza shod be much better! Too many other choices!
(2)Leanna A.
As an employee of one of the nearby arenas, I chose Mama Gina's on a night where I was stuck at work late and needed to pick up a quick bite. I went in with a friend and we both ordered to go. Both of us got hot sandwiches- I got the chicken parm. After ordering and paying, we were told that we could have a seat in the dining area while we wait. What was supposed to be a quick dinner-run ended up being about a 30 minute wait to get our food. I ordered a drink to go and had to wait the whole thirty minutes before even getting my cup to fill up. Very annoying. The food really even wasn't that good, and the chicken tasted similar to that of Lean Cuisine chicken parm. Overall, pretty disappointed with Mama Gina's. I've heard the pizza is pretty good here, but I wouldn't have any experience to vouch for it.
(2)Lisa F.
Fabulous! Fabulous! The bruschetta is the best I've ever had. The garlic knots are delicious and the margarita pizza is yummy! Excellent service! I'm Italian and very picky about Italian food and it's great here!
(5)Kimberly M.
This was our first time here, and everything we ordered was fabulous! I can't think of the last time that we went to a restaurant where everyone in our family (7of us) agreed that the food was great. Our service was great as well- our server Megan was very nice and attentive. I can wholeheartedly recommend everything we ordered: the bruschetta, garlic cheese bread, wings (BBQ and spicy), extra cheese-cheese pizza,Chicken Picatta, and even my little ones chicken tenders and fries were above average. We will definitely be coming back!
(5)Ralph A.
I'll keep this simple. We were sat at 5pm and told the server we were ordering by the slice because we were in a hurry. He forgot to put in our order until 5:20, and slices came out at 5:35. The quality was on par with Sbarro. I could understand if the place was packed, but there were 6 employees along with the owner working, and only 4 tables sat the entire time we were there. The only reason this isn't 1 star is that the decor & bar area was pretty awesome. I also wasn't a huge fan of both TVs being tuned to BlackHawk Down- not really something I want my toddlers watching.
(2)Steve R.
I like Westgate. Who knows if it'll last as a Glendale/Arizona destination for outdoor excitement for bored Phoenicians, but I hope it does. Unfortunately, the new Mama Gina's Pizzeria isn't helping. Is there a better time to test a restaurant than when they're dead at 4:30PM on a Wednesday? They should be both: at their best and thankful they have paying customers to pay their salaries. And at this time, there were three times the number of cooks than customers...so, that means, it was JUST me and my mother in the (INCREDIBLY SMALL) dinning room and six of them. Surely, six employees behind the counter couldn't screw up a simple pizza, right? What is that old phrase about too many cooks in the kitchen? They spoil the soup? Fine, switch that to pizza (AT A PIZZERIA, no less) and you'll have this generic place. Don't be fooled by the "New York Style," 'cuz it ain't thin. Don't be fooled by the high prices, 'cuz it ain't chic. They use stock cheese, pepperoni and ham and they burn the bottom crust. So, why did I pay $22 for a 16" + just two drinks? Because the place looked good when I attended a movie at AMC Westgate? Looks are deceiving. Trust me: this place is mediocre at best. The service is good, though the waitress sat in the dining room eating a salad while I waited patiently for her to refill my iced tea. I'm not into gourmet pizza - GIVE ME the GREASE, GRANNY! - so I was a little hesitant entering this restaurant, which, by the way, stated they're CLOSED on one side of their establishment, yet OPEN at another entrance...that should've been an indication of their insecurities. Luckily, the absolutely mediocre food swayed me from eating epicure pizza. Though it was not the worst I've eaten - I have ordered that $5 Little Caesar's (counterfeit) pizza deal, after all - it was sooo "okay" that I simply cannot recommend this place to anyone. Even "New York" pizza lovers. Don't go. You can do so much more with $22 and your time.
(2)Dione G.
Ok round two for this place and of course they did not disappoint. The food was just as good and the service was awesome. Hidie and the staff were all amazing and so sweet sending us over a cookie and ice cream treat "yum" and thank you. The place was pretty full and we still got great service I still highly recommend this place (ask for Hidie) because the pizza and wings are the bomb. With that said breakfast pizza and wings are waiting for me so tootles :)
(5)Keary K.
I can't believe all of the negative reviews for Mama Gina's here on Yelp... seriously, we must have just been lucky- you know, the last 20 times we have been here! -because we have always had great experiences. The pizzas are wonderfully delicious and huge (though you may want to ask them to go light on the sauce, since they are a bit heavy handed.)The bruschetta is AMAZING! And the eggplant parm is ridiculous... so, so, so, so GOOD! The patio is a lovely place to sit on a nice evening, especially when a local band is playing in the Westgate courtyard. Also, if you are planning to go to dinner and a movie, purchase your tickets ahead of time and give your ticket stub to your server- and they will give you a 20% discount off your bill :) Support this local business!
(5)Sandra H.
used to love this place. the wings are great, made the way i enjoy. the pizza is good, but while eating my second slice i just got sick of all the cheese for some reason. My favorite was the crust so soft and yummy. still a good place to eat before going to movies.
(3)Kerry B.
I'll start with the positives. .... oh wait, there weren't any. I can't even do a good analysis of the food because the wrong pizza was brought out and to boot it was a pizza we didn't particularly care for. (Had an ingredient on it that my dining partner had a slight allergy to.) In short, completely horrible service, rude attitudes when trying to get our order straightened out, and owner/manager was unwilling to give a decent conciliation for our trouble. Will never return. Being treated like we were is unacceptable, especially when we acted civil and to the point. Here is a list of follies that occured during our "experience" at Mama Gina's. 1. Ordered an appetizer. Was convinced by our waitress to try the garlic knots instead, only to find out when our food arrived 35 minutes later that they didn't even have any to bring out. Sidenote: After about 20 minutes we inquired on the whereabouts of this item to our waitress (20 minutes for some garlic bread is a little much) and she said she would go check...apparently that didn't happen. 2. Wrong Pizza delivered to the table. After inquiring about the order since it was taking quite awhile to arrive and we had a movie to catch. The wrong pizza was brought out. We had ordered a 16 inch BBQ Chicken pizza and a 20 inch Supreme was delivered to our table. Honestly, it wasn't till 15 seconds after it was dropped off that we went... uh.. wait a minute... this isn't what we ordered. Immediately went to find our waitress to let her know. She went to her manager and they said they could make us the right one but we'd have to wait. Pending our time issue with the movie, this wasn't an option. Since we couldn't wait for another pizza to come out the manager said we could either take a 20% discount on the pizza or just leave and not pay. At this point, we were starving and the movie was starting in 10 minutes. Didn't really have a choice at this point. I agreed to the 20% discount so we could at least have something to eat before we sat for another 2 hours without food. (Side note: couldn't eat much considering one of the items on the supreme includes an item that my date has a slight allergy to.) 3. Wrong discount. Once the bill came, we were charged for the pizza that came to our table. Which was $9 more than what we originally ordered. Making even the 20% discount they were offering a total more than what we were expecting to pay in the first place. Waitress ended up paying for our beverages to help offset the cost. Also, when speaking to the manager, he said we should have let him know sooner that there was an issue. How were we to know??? The only thing we knew prior to the food coming out was that it was taking FOREVER to get to the table. ... and that we did bring to their attention. I truly dislike writing reviews that are this scathing but I just couldn't believe how we were treated by the management. If you are in the service industry, and the mistakes are with your establishment, then do not make the customers feel as if they are the ones at fault. I just don't believe they tried to make this better for us.
(1)Cathy R.
Had baked ziti....huge portions low prices. The garlic knots are heaven. Waitress was friendly & efficient. A nice find!
(4)Karl B.
The service was terrible! When I asked for ranch dressing for my calzone as I waited for the calzone to arrive. The waitress grabbed the ranch from my coworkers appetizer and gave it to me. I guess he didn't want it according to the waitress, cause he was not asked. Then my calzone that I ordered came and it was the wrong calzone. I didn't have time during my lunch break to wait while they cooked another. When she picked up my other coworkers empty plate of buffalo wings she asked if I wanted the rest of his ranch dressing (streaks of buffalo sauce in it) . Then at bill time I have her a $20 for a $13.21 lunch and waited for my change. She gave me back only $6- no change, so I included the missing change in the tip amount I left to make a %15 tip even though service was terrible. And got cursed at while leaving. The food is good but they need to make a serious change in wait staff. If I remembered her name I would have added it to this review.
(1)Sanford R.
Mama Gina's is underrated and definitely not given enough respect here on yelp. We were pleasantly surprised by our meal even though we only went because of a deal we got at the movie theater. We enjoyed the appetizers, the pizza and even the dessert. The pizza isn't the best you have had, but it's good and better than we expected so we were pleased! The service was good too, so that was much appreciated!
(4)Paul V.
1st: They tweeted a special 2-for-1 sandwich special. Two from our group ordered, and were then told the special was only during a specific time. Fine, except that the tweet came AFTER that time, and it said COME ON IN. 2nd: The AC uniti or something came one EVERY TIME one of the servers, busboy, manager, etc came out through the door...and it stays on if the door is not closed completely...they on many of the occasion left it just slightly open so the LOUD UNIT stayed on. WE had to close the door. #3: I was charged EXTRA for the EXTRA SMALL DISH of marinara sauce. No mention that there was a cost. #4: NO SPECIALS, in fact even though there were 2 kids and 6 adults, three of which were separate, there was an automatic gratuity. 17%+. AND they leave a spot for another gratuity in case you don't catch it. Good thing someone in the group pointed that out. #5. The garlic knots were ok. #6. My server seemed to not care about much, sorry I didn't order a BIG meal, but there was seemed little reason to do so. #7. We meet once a week on Fridays and are looking for 4 specific place to hang on a regular basis..usually there are 8-12 people that come out...I am not sure I am voting for this place... #8. Why a I doing this??? You ASKED ME TO.. Yelp it you said.. oh wait. this isn't YELP.. ok then.. guess I will now copy and paste....
(2)Andrew B.
Horrible, went there on a Wednesday night when there was no one else but myself there and I ordered a personal pizza that was way over priced. They charged me for a 2 topping when I ordered a 1 topping, it took the guy 30 minutes to bring the tiny pizza. I said black olive only and they gave me black olive and pepperoni, when I told them I don't eat meat they took it back and picked off the pepperoni and added extra cheese to hide it but the cheese was not melted and it still had the grease from the pepperoni.. Oh and not to mention it took the guy ANOTHER 30 minutes to do that to my pizza.. When I saw this I asked for my money back and walked out never to return, awful!
(1)Penny Lane X.
Tried this place for lunch, the salad was plentiful, but it was just "ok". The parmesan cheese tasted like the way feet smell, like it was SPOILED and not "aged", which made me a tad leery. Does this place get busy enough to keep the food rotating and not just sitting around smelling like feet? The service was friendly, the prices were fine, this is just one of those places that was just "ok" and nothing really more. Located directly across the street from the AMC theaters towards the northeast part of Westgate.
(3)Heather M.
I'm glad I didn't read all of these negative reviews before we went here on Friday night. Our family of four wanted some pizza, and there's not a lot to choose from on the West side of town. My husband suggested Mama Gina's and since I'd been wanting to try it for a while, we decided to go. I'm glad that we did. We ordered two appetizers, mozzarella sticks and fried zucchini. Both arrived quickly and were hot and delicious. We also ordered a 16 inch half cheese, half pepperoni for my husband and daughter to share and a small Supreme for my mom and I to share. The waitress was very attentive and refilled drinks quickly. She also took the dirty plates from our appetizers away while we were waiting for our pizza. Many servers fail to do that. When our pizzas came out, I noticed that our Supreme had mushrooms on it, which we had asked them to leave off. They quickly offered to remake the pizza, but we declined as we did not want to wait for it. We just picked the mushrooms off and it was fine. The waitress apologized profusely and told us she would take a portion of it off of our check. We all enjoyed the pizza and the atmosphere. The service was really great, too. We will definitely go back, and I hope all of the negative reviews don't stop people from giving it a try.
(4)Heather B.
A girlfriend and I were at Westgate for *cough* the britney *cough* spears concert. Yea yea, you can question my taste if you want to because of that fact but I think we all secretly love her! Plus I got tickets on Groupon for half price (I claimed that was the only reason I went) I digress. We were trying to find a place to eat and everywhere had a huge wait time. We ended up wandering and finding Mama Gina's, we walked in and were seated immediately (good timing a huge crowd came right after) The server was very helpful in making suggestions. Not wanting anything too heavy my friend and I decided to split the appetizer platter based on the server's rec, we each also had side salads and blue moons (on tap with an orange slice just the way I like it) The bruschetta was to die for. Some of the best bruschetta I've had. Fresh beautifully ripe juicy cherry tomatoes. Cheese sticks tasted fresh, not dumped from a frozen box into a vat of oil, and the zucchini was delicious. I wasn't a fan of the fried mushrooms, I have definitely had better. I think this is a great addition to Westgate. Their pricing is reasonable and the food and drink is good. Nothing special about the ambiance, it is a small cafe type setting. We'll see how long the prices stay where they are but for now I give it a thumbs up!
(4)Diana S.
The service from Megan was amazing she was the best server that we have had in a long time..the food was just OK, meatballs tasted like they were frozen and the garlic knots tasted like they may have been from the prior day... Penne was cooked perfectly but the sauce was just alright! This restaurant is very loud, but it was with the last one too so that has not changed...the owner stopped by our table to check on the service we were getting...not really asking about the food...our server on the other hand was very interested in what we thought of the food...we told her exactly! Hope that she relays the message to owner!
(2)Valarie A.
Great atmosphere, servers were really attentive, but the most important thing about the restaurant was missing: good food. I ordered a white pizza and 2 drinks and the pizza was a little less than mediocre. the ricotta was bland, the whole pizza was bland, and the dough used was just unimpressive. It was lacking spices more basil or garlic would have really made it better, me and my friend had to add ample amounts of salt and pepper to it to get it to develop any flavor. and when I'm paying $17 for a single pizza i definitely expect a lot more from the quality. Sorry.
(2)Warren O.
This was our second meetup at Mama Gina's. Around 10 people showing up. No problem with reservations (only 3 hours prior), and the exact seating (outside patio) was ready for us. Just 5 hours earlier, they sent out a special over twitter: "Today only: If you purchase 1 sandwich & a drink you can get a second sandwich free" ( twitter.com/mamaginasaz/… ) All of us were planning our orders accordingly, so as to make use of the special. Instead of ordering 1 item, I was going to order more, so I could bring some home to my family. DENIED. We were told by the server, and then by management (through the server) that special was only 11a-1pm, and not available. The odd part was the original post was time-stamped around 1:30pm, after, they said, the special ended. So what did they do to fix the situation? Absolutely nothing. In fact, one member of our party was charged extra for another side of marinera sauce for his garlic knots. Don't get me wrong, the food and overall service was pretty good, and the food was the main reason this review was not a "1". However, had the special not been "advertised" over social media, we might have chosen a different venue. It almost seemed like a "bait & switch". The worst part was the complete failure to do anything to "remedy" the situation. Had this experience been fixed, or better yet, never occurred, this rating would have been at least a 3, and probably a 4. But for now, I can not overlook the absolute failure of communication between marketing company, restaurant management, and staff. Here's to hoping they get everything figured out...
(2)Viet D.
The positives: staff was friendly and the beer was cold. That's it. Two kids spaghetti and meatballs was disappointing. Noodles were cooked fine, the meatballs were small and bland, and the sauce was runny and wasn't nearly enough to coat half the noodles let alone the entire plate. And for $6 each that's ridiculous. We order the Mama's Supreme pizza. The order took well over 30 min for the pizza. Half the crust was burnt. The toppings were limited and the flavor was blah. Very disappointed and won't be returning.
(1)Melissa V.
Slow service...pizza was soggy .....I used a restaurant.com gift certificate and didn't encounter any problems. For dessert we had the fresh baked chocolate chip cookie which was divine. The waiter always apologized for the wait but after the first time I didn't think it was genuine because there was hardly anyone in the restaurant. Overall, I'd probably recommend coming here if your not too picky on food and you don't mind getting slow service.
(3)Heather Y.
Came here one night after a Coyote's game, I was pleasantly surprised. I had a stromboli and it was fantastic. The dough was chewy and crispy (now THAT'S skill) and had been brushed with herbs and butter. The filling was meaty and cheesy. I stuffed the entire thing in my stomach even after I was full because it was THAT good. Service was decent.
(4)Gretchen N.
This is the real deal folks. I'm picky about my pizza after having been to Manhattan and had the pizza there many times. Mama Gina's does it right. The staff are friendly and quick and Sammy behind the bar is a real gentleman. Oh and the pizza....it's delicious! Five big stars. We'll be back!!
(5)Scott M.
Service was good but food was overpriced and undercooked. It's obvious that they use precooked pizzas and reheat them with the toppings you order. The toppings were raw and the bottom of the pizza burnt. Be careful if trying to use an online gift certificate because they are not valid during "events". We found out a hockey game was in progress and they refused to honor the gift certificate. This place is already out of business, they just don't know it yet.
(1)Andrew T.
Terrible food and we will never come here again. Their wings resembled something you would see in an anatomy class or body exhibit (See Pic). The few that were normal lacked all taste. Their pizza was undercooked and chewy. Save yourself and avoid this confused restaurant at all costs. The theme is all over the place... Some contemporary mixed with some traditional mixed with a bar that resembles a frat house and lastly add in big screen TVs and sports paintings on the glass storefront. Wow...
(1)Zian Z.
I was SO excited to try their pizza! I ordered a personal pizza and they said they were out of the size of dough for the personal pizza....even though the menu says "hand tossed" my only option was to order a large pizza. Since a large pizza was too big for one person i went with the chicken marsala......the sauce was good but the chicken was like rubber, the knife was actually bending while i was trying to cut it. I took one bite and decided I would speak to a manager, all he did was apologize take my food and bring me my check. The chicken marsala was served with a side of pasta drizzled with oil and garnished with a little parmasan cheese, nothing special....not to mention the pasta was wayyyyy overcooked and soggy. Service was terrible, food was worse!
(1)Mike H.
We went here as a group of 10-12 people for West Valley Friday Night meetup. Was greeted nicely and they had table setup for us ahead of time. We ordered the appetizer sample and cheese garlic bread to start. The Garlic Bread was good and cheese melted nicely without being burnt. The various items in the sampler were all good tasting. my wife and I ordered a supreme pizza for her and I and it was tasty. the crust was a little under cooked and flimsy/soggy. The supreme also came with black olives (which I don't like but just picked them off), which were not listed on the menu. We let the waiter know and he mentioned the menus were being updated already due to other issues and he'd let the manger know about that error. They took 10% off of our bill, without prompting, for the mistake. Overall was pleased with the place and service. Will probably go back there sometime.
(3)Amanda Z.
Awesome! My brother and I live down the street so we are always ordering pizza for pick up. They call when it is finished and I make my way there. LOADS OF CHEESE! YAY. I really love their pizza, it always defeats my expectations. Amazing place, and if you love Mama Gina's you should try Old Roma in old town Glendale. Awesome food.
(4)Glen F.
Thought we would try the place out since we never had been there. The service was great at the drink order time, then went down hill from there. Started out with a house salad and blue cheese dressing, they brought out ranch. Drinks took forever to be refilled. Food came out all but the cal zone, they said it takes a little longer, Never came out. They said, after flagging them down again, they forgot to turn that order in. Really? They offered a dessert, we just wanted the cal zone. They offered dessert again, said no just box up the cal zone, we're going. Paid and left.
(1)Chuck K.
We ate here before Christmas so I am a little late posting ! We had wings to start I they must have been re cooked from a pervious order because they were tuff and no meat. I had the pasta dish as an entree and it was cold, not Luke warm but cold. I think the steam well where they served from was not working properly or they forgot to microwave it before it was served! When I asked server to heat up entree it took so long my Husband had finished his meal which wasnt to hit either and I decided not to wait any longer paid check and left! Never will be back ! Server very slow and it wasn't a game night This place will only survive for the beer and no other pizza place in westgate Owners take note Your operation needs help
(1)chris b.
We were really excited about this place. We went in on a Saturday night after a movie. The place was not busy. We were seated for 25 minutes. No one came to take our order. The waitress was cleaning tables and walked right by us several times. We finally had enough and got up and left. On the way out the hostess, who sat us 25 minutes earlier told us to have a good night. I will never go back to the place. The service was horrible!!!
(1)Susan H.
Where do I begin? Went with 7 people night of Trans Siberian Orch show. 1. Waited 10 min for drinks which did not come at once 2 Friend ordered Pinot grigio. After above 10 minutes was told by waitress it was not chilled (excuse me it's an Italian Restaurant) and that owner says it's too much trouble to put in the shaker to cool 3 after getting drinks we ordered. However, pizza and salad order was not put in for two people. They got no food at all. After we had all finished waitress says she put order in for them. 20 minutes too late. 4 Overheard they ran out of salad . Avoid this place.
(1)Raymond F.
THIS PLACE IS A REAL JOKE..... Stopped in for the day special on the way to a movie. We got served an under cooked doughy pie, that we sent back to have finished in the oven. It never returned to our table. Our server showed 15 minutes later to tell us that our pie had been burned. We asked to see a manager. He came over with our "discounted" check. We told him we weren't paying for the pie. He says you're paying for 4 pieces. We laughed and told him no we weren't. After a short argument we walked out. Bad service, bad attitudes of the mgmt. make for no return trip. My advise is to stay away from Mama Ginas.
(1)Dave L.
Good pizza good service Was really surprised at how good the pizza was here considering some of the other reviews.
(4)Dan M.
This must be a new place as we just discover it after seeing a move across the street. Absolutely an amazing pizza and wings. I ordered a six pc of wings mild, very good, my wife had small salad, very fresh and delicious. We ordered the white pizza, was wonderful, first time trying this kind of pizza. We also brought a Calzone and spaghetti home for the kids and they love it. Price wise very reasonable, clean and FAST service. The owner came to our table couple of times and i would give them an A++ to take interest in their business. We always support family owned business anywhere we go. To finish our dinner we shared strawberry cheese cake, was a bit small, however very good. overall very good place to eat extremely well prices for what you get.
(5)Evan S.
Very reasonably priced and the food is fantastic! I took some pizza home and a week later it was still amazing! The service is all smiles! Truly is a gem! Go there, eat there, love it there!
(5)Tamara B.
Before eating there for the first time, I called to ask if their patio was dog-friendly. They told me that it was, so we brought our very well-behaved, certified therapy dog for lunch with us. The servers were nice & brought water for our dog. One of them, as well as other patrons, even took her picture. We went there three more times with our dog & were welcomed. Here's where it goes bad: We went for lunch on a Saturday. That's apparently one of the days that the owner is there, & he absolutely refused to allow our dog on the patio. He told us that there is a state law forbidding non-service dogs from patio dining. We knew this wasn't the truth. He told us if we could prove that, he'd allow dogs there. I found the county laws regarding patio dining & dogs & faxed it to him. Basically all they needed to do was post a sign stating that their patio is dog friendly. He sent us an email, going back on his word & still refusing. We will not spend another dime at a restaurant whose owner has zero integrity.
(1)Sarah F.
We had a late lunch, so it wasn't too crowded, we were seated quickly and our server was great. Food was just ok... Garlic knots were inconsistent (some good, some too hard), the Cheesesteak was small compared to the other entrees that we ordered.
(3)Emina L.
If you like food that reminds you of your 4th grade meal from elementary school then this is the place. I hate to give it one star, I really do, because it seems like a small family business and our waitress was such a sweetheart BUT the food was awful. If you like Greek salads be prepared to mix your own dressing with it. It does not come mixed with the dressing. If you like kalmata olives that you would get on a Greek salad ANYWHERE else be prepared because the olives on this salad are not kalmata. The only thing that makes this salad "Greek" is the feta. Other than that there is nothing special about it. Their little bread on the side took me back to 4th grade elementary school where we got little buns on the side of our plates for lunch. The spaghetti had a little bit of marinara sauce. Wasn't even enough. And, which for being "homemade" had a very 'out-of-the-can' taste. There was absolutely nothing special about this place. Overpriced. I guess if you are there on a hot summer day and your kids are playing in the water and get hungry than they would probably like the pizzas by the slice I saw them offer but for a dinner I highly recommend you go to Gramaldis down the street. But, the people are SUPER nice. I would give this place another try if I saw major improvement and who knows maybe I will since I believe it recently opened up :)
(1)Don C.
What's up to all you Yelpers out there? I recently came across this place yesterday as me, my girlfriend, and her daughter came out of the AMC theater at Westgate. This place must have just opened up this week as it was still closed last week when I was at Westgate. Now I want you to keep in mind that this place just opened when u go in. There isn't really anything about the look of the place that makes it stand out from any other place. The people genuinely seemed excited for us when we came in the place so that's good. Our waiter I didn't catch his name but he didn't seem to comfortable, he seemed kind of nervous. I had the Stromboli which I thought was pretty good. My girl had the greek salad, it was ok. The chicken that came on it seemed a bit dry. Her daughter had chicken tenders with french fries. She kept yelling saying how delicious it was so if u got a 4yr old go with the chicken tenders. I had a word with the person who brought our food because a couple of the chicken tenders look like as if they were bitten. They manager came out and offered to replace the meal but we didn't because she wasn't going to eat all of her meal anyways so what's one less chicken tender. We also ordered some garlic knots but we never got them. But I probably would have had I remembered then myself instead of hours later once I got home. But I guess that sums up r meal there at Mama Gina's. It was ok, but nothing really that makes it a "must eat" place. But I would recommend it if u happen to be at Westgate despite how my review comes across. Its just not a place that I would go out of my way to eat at. But I will give them the benefit of the doubt since they just opened this week and might need a bit of time to get situated and hit their stride. So I will probably wait and check it out again in a few months. The building its in has already been about 3 other places since Westgate open. So hopefully this place can stick around for awhile.
(2)Sherita B.
I feel horrible giving two negative reviews in a row, but my experience today at mama gina's warrants it. A friend and I came here prior to going to the football game. We ordered a pizza. After about 30 minutes had passed, I asked our server where the food was and he said that it would be right out. Another 20 minutes went by and he kept avoiding us. I asked another server for the manager. She was very nice and tried to deflect us from speaking with the owner by getting our server. After about another 10 minutes of investigating he discovered that in fact they gave our pizza to another table. He said they already started a new one and our bill would be discounted. We got our pizza, which wasn't even that good. When we got our bill, they took a measley 10% off of the bill. Any self respecting customer oriented business would have comped the pizza. Not only did we wait a ridiculous amount of time to eat a mediocre meal, but we were late for the game because of it. I will never go here again and I will never recommend it to friends or family or foe for that matter. Long story short, of I were Mama Gina, I would be highly disappointed that my name was associated with this establishment.
(1)Sosa R.
ill keep it simple. pizza doesn't taste fresh. seems like you're eating at an elementary school. the stock cheese just separates and leaves you with nothing but a layer of crust with no flavor. the pepperoni has no flavor. the waiter was very friendly and seemed genuine about giving us the best customer service possible even when we let him know the pizza was horrible. nonetheless i would never come here again unless they get fresh dough, fresh vegetables, fresh everything. maybe they should call Chef Ramsay to bring in his squad to film Kitchen Nightmares. all joking aside dont waste your money. oh by the way, the manager took care of us and the 3 slices we ate (me my wife and 4 yr old) out of the pizza pie were on the house. i tipped the waiter cuz he did a great job at keepin his cool bein the best. other than that i dont see this place succeeding.
(1)stephanie b.
While the pizza was very good, the service and appetizers left something to be desired. The bruschetta we ordered was quite the surprise when it showed up doused in balsamic vinegar... not a big deal to some, but we dislike balsamic and when the menu actually lists all of the ingredients for the bruschetta and balsamic vinegar was not included one would think that balsamic would not be on it. Our waiter was clearly overwhelmed (he let us know on several occasions that it was a bad day and he had a bad table on the other side of the restaurant) and we went almost the whole meal without a refill to our drinks. Also, tonight we ordered garlic knots for carryout and the bottoms on all six were significantly burnt and the tops were more than browned. They were dry with out the yummy buttery garlic salt knots typically come with. Hopefully Mama Gina's will grow into its own as it matures in its time here at the Westgate.
(2)Laura W.
Visiting Arizona with our travel ball team. In between games we go to Mama Gina's to eat. We ask the manager to change to channel to basketball and he tells us "only if you move all the kids from the table so we can sit other customers". Very rude and we spent $500!
(1)Angi W.
Horrible management, horrible service. I would NOT recommend this place to anyone! Manager was incredibly rude and did not care that we had complaints about service and told us to leave if we didn't like it. He was arrogant and belligerent and I will never try and go there nor recommend this place to anyone I know or don't know.
(1)Christopher B.
Mama Gina's is nicely situated near the middle of Westgate. Their menu mostly consists of pizza, subs, and pasta. The interior is pretty basic but the patio (when it's cool enough) is roomy and it gives a little hint of Italy. Out of their entire menu, I can speak to the subs, pizzas, and appetizers. Their subs are tasty and filling and the appetizers (especially the Bruschetta) are pretty good and have a homemade taste. The pizzas, however, are not very good. For instance, the 16'' is dry, ultra thin, and not very filling. If you are a fan of Papa John's, I'm pretty sure that you'll agree. There are plenty of discounts too. I bought a certificate through my work where I pay $5 and get $15, but have to spend at least $22. So, after the math, $12 for $22 worth of food (excluding the pizzas) isn't bad (except for the first time I tried to use the coupon and they wouldn't let me use it because it was a Football Sunday even though it stated nothing to that affect on the certificate). You can also get 20% off with your AMC movie ticket. They also have some decent specials, but I can recall them... so, I'll update this review a bit in the future.
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