Had to go get the Grill Cheese Burger after seeing all the commercials and ruining my diet!!! Darn commercials. These honestly looks better on TV and I imagined it tasting better. It was basically I bacon cheese burger with extra cheese. The cheeses were not thoroughly melted enough for me. I should have still home with a grill cheese sandwich. The employees were very very friendly!
(2)
Scott W.
Guacamole Bacon Six Dollar burger This ranks amongst the few fast food burgers that really satisfies the craving for a big chunk of ground beef with enough stuff on it that it is guaranteed to come apart before you are done and make sure you are wearing some of it too. Price was reasonable at $7.49 for a combo meal. With fries that comes to 1360 calories, mostly from fat. And 3000mg of sodium. I'm going to have to eat a bunch of rabbit food to counter that. :-) This location has been there 4 or 5 years and while I have eaten from there many times it is the first time I have gone over there and eaten in. The floor paint is the only thing I saw with any real wear to it. Everything was nice and clean. The "new" concept of service where you order at the counter and they bring it to your table has been around at Carl's Jr and Whataburger for as long as I remember. They even came to clear my table just as I put the last bite in my mouth.
(3)
Jonathon G.
Horrible location. Love Carl's Jr and thought we would try it out here again because it's close to home. Terrible decision on my part. Service was slowest it's ever been. Rude employees again except for the girl on the register. It was her second day and she was trying so hard. Got our food and it was wrong. Went back up to have it remade and that was a challenge. At the end of the day if Carl's Jr is what you looking for DO NOT come to this location. Take the time to go to a different one.
(1)
Terry P.
This location is hit and miss, once in a great while the food will be ok at best. Majority of the time it's better to go ANYWHERE else. Sad thing is I love Hardee's and Carl's jr
(1)
Mark S.
I have said it before that Carl's is my favorite fast food burger and the double western is the way to go, but this location was a HUGE FAIL!!! My buddy and I placed our orders, took our numbers and sat down. 20 minutes later there was still no food. Seriously 20 minutes, no exaggeration!!! So I walk up to the counter only to find out that they cleared our order on their screen and forgot all about us. No hey man, sorry about that or we'll get it out ASAP. They just pulled some food off of there heating station and put it on a try. The burger was dry, the onion rings on my burger were hard, and the cheese was old. Not giving up on Carl's but for sure not going back to this one!
(1)
Ken G.
So this place has come apart like a $2 watch. Staff is friendly, I will give them that. But the restroom today was FILTHY & DISGUSTING. (see photo) Order was correct, but hash-browns were COLD and I had to take them back and ask for fresh ones. Ugh!
(2)
Marty R.
SERVICE HORRIBLE at this location. A teenage know it all actually rolled his eyes at me & argued with me in front of a manager - think more like a shift supervisor - who could care less about a complaint. This kid was SO unbelievably rude over the drive thru speaker, that I actually backed my car out of the drive thru, parked & went inside to talk to a manager, or lack thereof. Usually I do not have the energy or time to complain about the bad service of our food industry these days, but this was bad enough I acutally called the corporate office. I will say at least the corporate office seemed interested in my opinion. I would go to another Carl's Jr because corporate seemed to care but definately not to this location on 55th & Northern again...never have I seen someone in a service position be SO rude & irrogant... get a different job - one that doesn't involve people... if you hate your job so bad!
(1)
Tracy O.
Really a bad location. I have never encountered so many rude employees. I've gone a few times, and I order a simple egg and cheese biscuit. Now I get it, it's not on the menu so this lends itself to a few slip ups when putting it into the system. I try to be patient and always let them know, that I would like an egg and cheese biscuit please. The last time I went the drive thru employee even repeated it back. Perfect! Nope. Instead I got a sausage patty on the sand which. I wasn't rude, but asked the girl if I could please have them make me an egg and cheese, and not sausage as she put on the receipt. She had the bag behind her and tried to hand it to me. I told her no. I wanted egg and cheese please, I don't eat meat. She shrugged and attempted to hand it to me saying, so? I said no. Please make a new one. She yelled something to the cook and brought it right back laughing. They only took the party off and squished the sand which together. Really very poor service and concern. I wasn't rude to the girl but she really should not work with people.
(1)
April G.
Okay, I love going to Carl's Jr. But I don't think I'll ever go again. I was looking forward to my favorite items, a guacamole bacon six dollar burger and fried zucchini. First of all, when I was waiting at the drive thru window they tried to charge me twice. When I got my food, the soda was dripping around the cup and the bag was all crumpled up with food just thrown inside. I looked beyond that because I was honestly looking forward to the meal. I took a bite of the burger and it seemed odd... I took it apart and the meat was cold, not only was the burger thrown together but the meat was honestly cold!! I called the store, the man I spoke to offered to make it right which was nice. I told him I wasn't worried about it, that I wanted him to warn his staff about proper temperatures and that I would not eat at this location again. It's been about twenty minutes now and I feel a bit sick, let's hope they don't do this to anyone ever again. I usually share a bite of food with my dogs, but this burger is that bad that I won't finish it, reheat it or feed it to them. I'm so extremely disappointed, at least this experience has made me not want fast food anymore.
(1)
Brian S.
Went in side to order to go, I get home with my order and it's not mine. I hate this....Slow down and double check your orders please....
(1)
Wil M.
Finally!!! After many months of going to Carl's Jr. in the phoenix area I stopped in this location. Loved it. Was greeted when I came in, Go my food fast and hot. And was thanked for choosing them. I am a long time fan of this company and even worked in one as a young adult. I am proud of this location. My new official location.
(5)
Christine P.
Worst service ever. They would not let us order a cheese burger because they ran out of buns. They had large buns but could not use them for a cheese burger. We had to negotiate and pay $.79 more for a larger bun ( my 7 year old just wanted a cheese burger). Besides that issue the service was slow we watched to employees talk for several minutes before they acknowledged us, and when we got our burgers we had to remind them that we needed drinks.
(1)
Kayla B.
The burgers are always dry and flavorless. The employees are nice here, but the food just isn't worth the price.
(2)
Judy L.
Had to go get the Grill Cheese Burger after seeing all the commercials and ruining my diet!!! Darn commercials. These honestly looks better on TV and I imagined it tasting better. It was basically I bacon cheese burger with extra cheese. The cheeses were not thoroughly melted enough for me. I should have still home with a grill cheese sandwich. The employees were very very friendly!
(2)
Scott W.
Guacamole Bacon Six Dollar burger This ranks amongst the few fast food burgers that really satisfies the craving for a big chunk of ground beef with enough stuff on it that it is guaranteed to come apart before you are done and make sure you are wearing some of it too. Price was reasonable at $7.49 for a combo meal. With fries that comes to 1360 calories, mostly from fat. And 3000mg of sodium. I'm going to have to eat a bunch of rabbit food to counter that. :-) This location has been there 4 or 5 years and while I have eaten from there many times it is the first time I have gone over there and eaten in. The floor paint is the only thing I saw with any real wear to it. Everything was nice and clean. The "new" concept of service where you order at the counter and they bring it to your table has been around at Carl's Jr and Whataburger for as long as I remember. They even came to clear my table just as I put the last bite in my mouth.
(3)
Jonathon G.
Horrible location. Love Carl's Jr and thought we would try it out here again because it's close to home. Terrible decision on my part. Service was slowest it's ever been. Rude employees again except for the girl on the register. It was her second day and she was trying so hard. Got our food and it was wrong. Went back up to have it remade and that was a challenge. At the end of the day if Carl's Jr is what you looking for DO NOT come to this location. Take the time to go to a different one.
(1)
Terry P.
This location is hit and miss, once in a great while the food will be ok at best. Majority of the time it's better to go ANYWHERE else. Sad thing is I love Hardee's and Carl's jr
(1)
Mark S.
I have said it before that Carl's is my favorite fast food burger and the double western is the way to go, but this location was a HUGE FAIL!!! My buddy and I placed our orders, took our numbers and sat down. 20 minutes later there was still no food. Seriously 20 minutes, no exaggeration!!! So I walk up to the counter only to find out that they cleared our order on their screen and forgot all about us. No hey man, sorry about that or we'll get it out ASAP. They just pulled some food off of there heating station and put it on a try. The burger was dry, the onion rings on my burger were hard, and the cheese was old. Not giving up on Carl's but for sure not going back to this one!
(1)
Ken G.
So this place has come apart like a $2 watch. Staff is friendly, I will give them that. But the restroom today was FILTHY & DISGUSTING. (see photo) Order was correct, but hash-browns were COLD and I had to take them back and ask for fresh ones. Ugh!
(2)
Tracy O.
Really a bad location. I have never encountered so many rude employees. I've gone a few times, and I order a simple egg and cheese biscuit. Now I get it, it's not on the menu so this lends itself to a few slip ups when putting it into the system. I try to be patient and always let them know, that I would like an egg and cheese biscuit please. The last time I went the drive thru employee even repeated it back. Perfect! Nope. Instead I got a sausage patty on the sand which. I wasn't rude, but asked the girl if I could please have them make me an egg and cheese, and not sausage as she put on the receipt. She had the bag behind her and tried to hand it to me. I told her no. I wanted egg and cheese please, I don't eat meat. She shrugged and attempted to hand it to me saying, so? I said no. Please make a new one. She yelled something to the cook and brought it right back laughing. They only took the party off and squished the sand which together. Really very poor service and concern. I wasn't rude to the girl but she really should not work with people.
(1)
April G.
Okay, I love going to Carl's Jr. But I don't think I'll ever go again. I was looking forward to my favorite items, a guacamole bacon six dollar burger and fried zucchini. First of all, when I was waiting at the drive thru window they tried to charge me twice. When I got my food, the soda was dripping around the cup and the bag was all crumpled up with food just thrown inside. I looked beyond that because I was honestly looking forward to the meal. I took a bite of the burger and it seemed odd... I took it apart and the meat was cold, not only was the burger thrown together but the meat was honestly cold!! I called the store, the man I spoke to offered to make it right which was nice. I told him I wasn't worried about it, that I wanted him to warn his staff about proper temperatures and that I would not eat at this location again. It's been about twenty minutes now and I feel a bit sick, let's hope they don't do this to anyone ever again. I usually share a bite of food with my dogs, but this burger is that bad that I won't finish it, reheat it or feed it to them. I'm so extremely disappointed, at least this experience has made me not want fast food anymore.
(1)
Brian S.
Went in side to order to go, I get home with my order and it's not mine. I hate this....Slow down and double check your orders please....
(1)
Wil M.
Finally!!! After many months of going to Carl's Jr. in the phoenix area I stopped in this location. Loved it. Was greeted when I came in, Go my food fast and hot. And was thanked for choosing them. I am a long time fan of this company and even worked in one as a young adult. I am proud of this location. My new official location.
(5)
Christine P.
Worst service ever. They would not let us order a cheese burger because they ran out of buns. They had large buns but could not use them for a cheese burger. We had to negotiate and pay $.79 more for a larger bun ( my 7 year old just wanted a cheese burger). Besides that issue the service was slow we watched to employees talk for several minutes before they acknowledged us, and when we got our burgers we had to remind them that we needed drinks.
(1)
Kayla B.
The burgers are always dry and flavorless. The employees are nice here, but the food just isn't worth the price.
(2)
Marty R.
SERVICE HORRIBLE at this location. A teenage know it all actually rolled his eyes at me & argued with me in front of a manager - think more like a shift supervisor - who could care less about a complaint. This kid was SO unbelievably rude over the drive thru speaker, that I actually backed my car out of the drive thru, parked & went inside to talk to a manager, or lack thereof. Usually I do not have the energy or time to complain about the bad service of our food industry these days, but this was bad enough I acutally called the corporate office. I will say at least the corporate office seemed interested in my opinion. I would go to another Carl's Jr because corporate seemed to care but definately not to this location on 55th & Northern again...never have I seen someone in a service position be SO rude & irrogant... get a different job - one that doesn't involve people... if you hate your job so bad!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : Yes Waiter Service : No Drive-Thru : Yes Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
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Judy L.
Had to go get the Grill Cheese Burger after seeing all the commercials and ruining my diet!!! Darn commercials. These honestly looks better on TV and I imagined it tasting better. It was basically I bacon cheese burger with extra cheese. The cheeses were not thoroughly melted enough for me. I should have still home with a grill cheese sandwich. The employees were very very friendly!
(2)Scott W.
Guacamole Bacon Six Dollar burger This ranks amongst the few fast food burgers that really satisfies the craving for a big chunk of ground beef with enough stuff on it that it is guaranteed to come apart before you are done and make sure you are wearing some of it too. Price was reasonable at $7.49 for a combo meal. With fries that comes to 1360 calories, mostly from fat. And 3000mg of sodium. I'm going to have to eat a bunch of rabbit food to counter that. :-) This location has been there 4 or 5 years and while I have eaten from there many times it is the first time I have gone over there and eaten in. The floor paint is the only thing I saw with any real wear to it. Everything was nice and clean. The "new" concept of service where you order at the counter and they bring it to your table has been around at Carl's Jr and Whataburger for as long as I remember. They even came to clear my table just as I put the last bite in my mouth.
(3)Jonathon G.
Horrible location. Love Carl's Jr and thought we would try it out here again because it's close to home. Terrible decision on my part. Service was slowest it's ever been. Rude employees again except for the girl on the register. It was her second day and she was trying so hard. Got our food and it was wrong. Went back up to have it remade and that was a challenge. At the end of the day if Carl's Jr is what you looking for DO NOT come to this location. Take the time to go to a different one.
(1)Terry P.
This location is hit and miss, once in a great while the food will be ok at best. Majority of the time it's better to go ANYWHERE else. Sad thing is I love Hardee's and Carl's jr
(1)Mark S.
I have said it before that Carl's is my favorite fast food burger and the double western is the way to go, but this location was a HUGE FAIL!!! My buddy and I placed our orders, took our numbers and sat down. 20 minutes later there was still no food. Seriously 20 minutes, no exaggeration!!! So I walk up to the counter only to find out that they cleared our order on their screen and forgot all about us. No hey man, sorry about that or we'll get it out ASAP. They just pulled some food off of there heating station and put it on a try. The burger was dry, the onion rings on my burger were hard, and the cheese was old. Not giving up on Carl's but for sure not going back to this one!
(1)Ken G.
So this place has come apart like a $2 watch. Staff is friendly, I will give them that. But the restroom today was FILTHY & DISGUSTING. (see photo) Order was correct, but hash-browns were COLD and I had to take them back and ask for fresh ones. Ugh!
(2)Marty R.
SERVICE HORRIBLE at this location. A teenage know it all actually rolled his eyes at me & argued with me in front of a manager - think more like a shift supervisor - who could care less about a complaint. This kid was SO unbelievably rude over the drive thru speaker, that I actually backed my car out of the drive thru, parked & went inside to talk to a manager, or lack thereof. Usually I do not have the energy or time to complain about the bad service of our food industry these days, but this was bad enough I acutally called the corporate office. I will say at least the corporate office seemed interested in my opinion. I would go to another Carl's Jr because corporate seemed to care but definately not to this location on 55th & Northern again...never have I seen someone in a service position be SO rude & irrogant... get a different job - one that doesn't involve people... if you hate your job so bad!
(1)Tracy O.
Really a bad location. I have never encountered so many rude employees. I've gone a few times, and I order a simple egg and cheese biscuit. Now I get it, it's not on the menu so this lends itself to a few slip ups when putting it into the system. I try to be patient and always let them know, that I would like an egg and cheese biscuit please. The last time I went the drive thru employee even repeated it back. Perfect! Nope. Instead I got a sausage patty on the sand which. I wasn't rude, but asked the girl if I could please have them make me an egg and cheese, and not sausage as she put on the receipt. She had the bag behind her and tried to hand it to me. I told her no. I wanted egg and cheese please, I don't eat meat. She shrugged and attempted to hand it to me saying, so? I said no. Please make a new one. She yelled something to the cook and brought it right back laughing. They only took the party off and squished the sand which together. Really very poor service and concern. I wasn't rude to the girl but she really should not work with people.
(1)April G.
Okay, I love going to Carl's Jr. But I don't think I'll ever go again. I was looking forward to my favorite items, a guacamole bacon six dollar burger and fried zucchini. First of all, when I was waiting at the drive thru window they tried to charge me twice. When I got my food, the soda was dripping around the cup and the bag was all crumpled up with food just thrown inside. I looked beyond that because I was honestly looking forward to the meal. I took a bite of the burger and it seemed odd... I took it apart and the meat was cold, not only was the burger thrown together but the meat was honestly cold!! I called the store, the man I spoke to offered to make it right which was nice. I told him I wasn't worried about it, that I wanted him to warn his staff about proper temperatures and that I would not eat at this location again. It's been about twenty minutes now and I feel a bit sick, let's hope they don't do this to anyone ever again. I usually share a bite of food with my dogs, but this burger is that bad that I won't finish it, reheat it or feed it to them. I'm so extremely disappointed, at least this experience has made me not want fast food anymore.
(1)Brian S.
Went in side to order to go, I get home with my order and it's not mine. I hate this....Slow down and double check your orders please....
(1)Wil M.
Finally!!! After many months of going to Carl's Jr. in the phoenix area I stopped in this location. Loved it. Was greeted when I came in, Go my food fast and hot. And was thanked for choosing them. I am a long time fan of this company and even worked in one as a young adult. I am proud of this location. My new official location.
(5)Christine P.
Worst service ever. They would not let us order a cheese burger because they ran out of buns. They had large buns but could not use them for a cheese burger. We had to negotiate and pay $.79 more for a larger bun ( my 7 year old just wanted a cheese burger). Besides that issue the service was slow we watched to employees talk for several minutes before they acknowledged us, and when we got our burgers we had to remind them that we needed drinks.
(1)Kayla B.
The burgers are always dry and flavorless. The employees are nice here, but the food just isn't worth the price.
(2)Judy L.
Had to go get the Grill Cheese Burger after seeing all the commercials and ruining my diet!!! Darn commercials. These honestly looks better on TV and I imagined it tasting better. It was basically I bacon cheese burger with extra cheese. The cheeses were not thoroughly melted enough for me. I should have still home with a grill cheese sandwich. The employees were very very friendly!
(2)Scott W.
Guacamole Bacon Six Dollar burger This ranks amongst the few fast food burgers that really satisfies the craving for a big chunk of ground beef with enough stuff on it that it is guaranteed to come apart before you are done and make sure you are wearing some of it too. Price was reasonable at $7.49 for a combo meal. With fries that comes to 1360 calories, mostly from fat. And 3000mg of sodium. I'm going to have to eat a bunch of rabbit food to counter that. :-) This location has been there 4 or 5 years and while I have eaten from there many times it is the first time I have gone over there and eaten in. The floor paint is the only thing I saw with any real wear to it. Everything was nice and clean. The "new" concept of service where you order at the counter and they bring it to your table has been around at Carl's Jr and Whataburger for as long as I remember. They even came to clear my table just as I put the last bite in my mouth.
(3)Jonathon G.
Horrible location. Love Carl's Jr and thought we would try it out here again because it's close to home. Terrible decision on my part. Service was slowest it's ever been. Rude employees again except for the girl on the register. It was her second day and she was trying so hard. Got our food and it was wrong. Went back up to have it remade and that was a challenge. At the end of the day if Carl's Jr is what you looking for DO NOT come to this location. Take the time to go to a different one.
(1)Terry P.
This location is hit and miss, once in a great while the food will be ok at best. Majority of the time it's better to go ANYWHERE else. Sad thing is I love Hardee's and Carl's jr
(1)Mark S.
I have said it before that Carl's is my favorite fast food burger and the double western is the way to go, but this location was a HUGE FAIL!!! My buddy and I placed our orders, took our numbers and sat down. 20 minutes later there was still no food. Seriously 20 minutes, no exaggeration!!! So I walk up to the counter only to find out that they cleared our order on their screen and forgot all about us. No hey man, sorry about that or we'll get it out ASAP. They just pulled some food off of there heating station and put it on a try. The burger was dry, the onion rings on my burger were hard, and the cheese was old. Not giving up on Carl's but for sure not going back to this one!
(1)Ken G.
So this place has come apart like a $2 watch. Staff is friendly, I will give them that. But the restroom today was FILTHY & DISGUSTING. (see photo) Order was correct, but hash-browns were COLD and I had to take them back and ask for fresh ones. Ugh!
(2)Tracy O.
Really a bad location. I have never encountered so many rude employees. I've gone a few times, and I order a simple egg and cheese biscuit. Now I get it, it's not on the menu so this lends itself to a few slip ups when putting it into the system. I try to be patient and always let them know, that I would like an egg and cheese biscuit please. The last time I went the drive thru employee even repeated it back. Perfect! Nope. Instead I got a sausage patty on the sand which. I wasn't rude, but asked the girl if I could please have them make me an egg and cheese, and not sausage as she put on the receipt. She had the bag behind her and tried to hand it to me. I told her no. I wanted egg and cheese please, I don't eat meat. She shrugged and attempted to hand it to me saying, so? I said no. Please make a new one. She yelled something to the cook and brought it right back laughing. They only took the party off and squished the sand which together. Really very poor service and concern. I wasn't rude to the girl but she really should not work with people.
(1)April G.
Okay, I love going to Carl's Jr. But I don't think I'll ever go again. I was looking forward to my favorite items, a guacamole bacon six dollar burger and fried zucchini. First of all, when I was waiting at the drive thru window they tried to charge me twice. When I got my food, the soda was dripping around the cup and the bag was all crumpled up with food just thrown inside. I looked beyond that because I was honestly looking forward to the meal. I took a bite of the burger and it seemed odd... I took it apart and the meat was cold, not only was the burger thrown together but the meat was honestly cold!! I called the store, the man I spoke to offered to make it right which was nice. I told him I wasn't worried about it, that I wanted him to warn his staff about proper temperatures and that I would not eat at this location again. It's been about twenty minutes now and I feel a bit sick, let's hope they don't do this to anyone ever again. I usually share a bite of food with my dogs, but this burger is that bad that I won't finish it, reheat it or feed it to them. I'm so extremely disappointed, at least this experience has made me not want fast food anymore.
(1)Brian S.
Went in side to order to go, I get home with my order and it's not mine. I hate this....Slow down and double check your orders please....
(1)Wil M.
Finally!!! After many months of going to Carl's Jr. in the phoenix area I stopped in this location. Loved it. Was greeted when I came in, Go my food fast and hot. And was thanked for choosing them. I am a long time fan of this company and even worked in one as a young adult. I am proud of this location. My new official location.
(5)Christine P.
Worst service ever. They would not let us order a cheese burger because they ran out of buns. They had large buns but could not use them for a cheese burger. We had to negotiate and pay $.79 more for a larger bun ( my 7 year old just wanted a cheese burger). Besides that issue the service was slow we watched to employees talk for several minutes before they acknowledged us, and when we got our burgers we had to remind them that we needed drinks.
(1)Kayla B.
The burgers are always dry and flavorless. The employees are nice here, but the food just isn't worth the price.
(2)Marty R.
SERVICE HORRIBLE at this location. A teenage know it all actually rolled his eyes at me & argued with me in front of a manager - think more like a shift supervisor - who could care less about a complaint. This kid was SO unbelievably rude over the drive thru speaker, that I actually backed my car out of the drive thru, parked & went inside to talk to a manager, or lack thereof. Usually I do not have the energy or time to complain about the bad service of our food industry these days, but this was bad enough I acutally called the corporate office. I will say at least the corporate office seemed interested in my opinion. I would go to another Carl's Jr because corporate seemed to care but definately not to this location on 55th & Northern again...never have I seen someone in a service position be SO rude & irrogant... get a different job - one that doesn't involve people... if you hate your job so bad!
(1)