So we showed up and was told there will be a 20 min wait for a party of 6. After walking around for 30 min (still 20 to go I was just told) they have left five 6 tops vacant the entire time. Either they are severely understaffed or just straight up lazy. Congrats Melissa Baca. You are failing miserably as a manager!
(1)
Tiffany B.
Thank you to the manager currently on duty with dealing with my allergic reaction in a speedy and efficient manner
(5)
Robin C.
For me it was bad, lobster was dry and tough. There is no happy hour. Just very disappointed
(1)
Paula C.
Typical experience that I've had here nothing that wowed me and it's always too busy for my taste.
(3)
Meghan A.
Ate crabfest crab linguine yesterday and got food poisoning ...my mom and sister had to send their food back to get it fresh and it was still hard. Wont be back !
(1)
Cassandra H.
Service is always good here. The wait is never long. Food is good. I don't think it's the best seafood, def can find it better.. But for a lot more expensive of course.
(4)
Jamie C.
You know what this place deserves a great review from me. Yeah, yeah I know what you're thinking "Jamie it's just a Red Lobster". It is a Red Lobster and I am a regular customer here because my dad loves this place and honestly I don't have anything bad to say about them. Their service has always been spectacular; all of their wait staff have been nothing but fun and friendly to my very dysfunctional family. I've had many items on the menu and have enjoyed everything. Not to mention, they have a great bar. Where else can I get a double sized frozen margarita with my seafood meal? This place handles large parties gracefully and easily splits checks when needed. This Red Lobster has served me and my family well for years. I love the different "fest" seasons too, Lobster Fest being my favorite!
(5)
Marchal P.
First of all the service was great, portion size was a little big for the senior crowd. I had the steak, was done just how I like it, but it was a little tuff, and for 22 dollars it should have been more tender. The overall impression was good, clean, and the server was knowable about the menu and specials. I know they rattle the specials off all day, but they need to slow down so every can really hear what they are saying.
(3)
Shannon R.
My mom and I and my 87 year old grandmother decided to have an early dinner here the issue starts right at the entrance host was very rude I said can we be seated he says just wait just wait and then I said my grandma can't stand for long mind you it's dead and then he flips out and starts saying Jesus christ about 4 times I said how dare you you're very rude and than I said look we're going through a lot my other grandma is passing away and he said that's cool and I said look I need a manager I hope he gets fired so rude go to the 1 in gilbert or Scottsdale you won't be dissapointed
(1)
WeWho E.
It's a Red Lobster, well kept and usually a wait but not too long. If you're not familiar with Red Lobsters, it's a decent American style seafood chain and make sure you try the biscuits.
(3)
Eric D.
I went in here with my girlfriend and her daughter to get the all you can eat shrimp. Things started off slow...sat there for 10 minutes before being greeted. Finally, our server, Annie E. came over and said she would be with us in just a minute. Ok...not a problem. Then another server came over just to take our drink order. We gave it to her and asked if she could take our food order as well? When that happened, Annie came over right away and took our order. Annie seemed nice from the beginning. We ordered the shrimp and she asked if we wanted to put in 2 refills right now, since they take about 15 minutes to come out, and this would expedite things. Score! I was loving this already. Then everything went downhill. The food took almost 30 minutes to come out. At least the refills were coming soon...or at least I thought. She didn't deliver the food, and didn't stop back for almost 10 minutes. My water was empty for quite a while. She asked if we were ready for the refills. Of course we were, our food was gone. We waited another 20 minutes for the refills that take 15 minutes to come out, that were supposed to be quicker since she took them ahead of time, but that didn't happen. We ate those, and waited...and waited...and waited. She then came over and asked if we wanted more refills? No thanks I honestly didn't want to wait another 20 minutes. The one meal came with a dessert, and I just asked if we could get that...and she started walking away. I asked, as she was walking away, if I could get some more water, since they were empty, again and also a box as she was about 15 feet away. She could not even wait until I finished my sentence before walking away. I was never rude, I was just asking. She brought the items out and then tried to be nice again by asking if we wanted biscuits to go or more shrimp to go. Again, I said, "No, thanks." As we just wanted to go. I would skip this place.
(2)
Maricela C.
Great service, quick with getting our food out, food is excellent! Definitely recommend !
(5)
Mike K.
Went there last night (1/9/15) around 8:30 to celebrate our anniversary because my wife was craving lobster. Food came out pretty quick. As soon as i got my food, my server (cody i believe) was closing the section down. Using vacuum brush, moving tables etc. seriously?? Are you expecting us to enjoy our dinner with full of dust?? Or forcing us to eat asap and get out? If the store closes at 11pm, do that cleaning business afterwards not in the middle of our $80 dinner time. Such a bad experience. Will never go there again.
(1)
Sarah H.
Biscuits. That's why I come here. And I eat a crap load of them. Delicious.
(3)
Paisley C.
I was in the mood for some seafood, but I didn't want to sit and dine in at a restaurant. I decided to call and place an order to go. The person in the phone was very pleasant. My order only took about 15 minutes. When I arrived I was greeted by a very welcoming host and was directed to the bar for my to go order. The bartender Dallas was very professional and even brought my order out on a platter and made sure everything was correct before putting it in the to go bag. The food is delicious as always and too expensive. Overall this was a very pleasant experience. I would definitely return and I recommend this restaurant to anyone.
(5)
Eric L.
I'm not sure what changed but something has happened with the shrimp. I have never been, nor am I now, allergic to shtimp. If I eat shrimp literally anywhere else I have no issues. The last 2 times I visited Red Lobster, this location and the one near PV mall, I have had an allergic reaction. I mean I'm itching and breaking out in hives allergic. I played it off the 1st time as a fluke since I have been to RL dozens of times but after 2nd time in a row it was settled. I'm not 100% sure it's the shrimp or the biscuits or what but it's no good.
(1)
Aileen B.
Treated aunt to a belated birthday dinner (three other adults and two children dining; I only had a cocktail and two teensy flakes off of the top of a cheddar biscuit. BE AWARE that EACH biscuit contains 8 grams of fat, 2.5 grams saturated, and a total of 150 calories. They ordered *Berry-Mango daiquiris yelp.com/biz_photos/red-… and I a *classic mojito. yelp.com/biz_photos/red-… I heard that the berry-mango was a balanced mixture of fruit flavors, but the alcohol was hardly-detectable. The alcohol flavor wasn't missed at all, though. Everyone who had them "ooh"ed and "ahh"ed. I wished a simple mango version was available, but I'm also glad it wasn't, or else I would never have found out that RL, or more specifically the bartender working that shift, served a TERRIFIC mojito! My first sip disappointed, but once I swirled everything a few times with the straw, the drink actually turned out to be one of the best mojitos I've ever had! It's a classic version, made with Bacardi Superior rum, muddled mint, pure cane sugar (don't like ones made with simple syrup-- too sweet), freshly-squeezed lime juice, and club soda. I would never be able to dine here (aversion to farm-raised fish, intolerance/allergy to whitefish, shellfish allergies, and Blue Bunny ice cream choices contain corn syrup), but I wouldn't mind enjoying a mojito while everyone else dines! :) *Berry-mango daiquiri = 350 calories *Mojito = 190 calories
(3)
Kristen S.
I'm a little late with this update however about 3 weeks ago I decided to try Red Lobster again after seeing a commercial and really craving it. My experience was completely different. Chrystal was my server and she was great. There were just as many people in there as the last time, except this time I had my food delivered efficiently and Chrystal continued to check back in with me. She knew I was on a lunch break so she made sure to bring the check early so I could get back to work on time. My experience here was completely different and I will probably attend again when Chryst is working ;-)
(4)
Kathryn M.
Nasty, salty and buttery food. If you feel like getting a kidney stone, come here. I had the lobster pizza, was goods but there was salt chunks on the bottom.. Why? I had a bite of the salmon, yuck salt. The biscuits have always been good, but wow too much salt! The coconut shrimp was okay, the tartar sauce that came with it was gross and warm. The sauce had oil sitting at the top of it. I won't ever come back if they continue using salt on food that already has salt!
(1)
Marissa D.
Once again Red Lobster makes me full and happy. Haven't been to this location in a while and it definitely exceeded my expectations. We had Melvin as our server and he was awesome! Attentive, friendly and fast. Manager came around and asked how we were doing (which I love to see). I ordered the coconut shrimp and it was delicious. My husband ordered parmesan crusted tilapia and it was on point and flavorful. Place was clean, staff was nice and food was great. Definitely going to be returning soon. If you come in, ask for Melvin :)
(4)
Sarah J.
I am writing my review based on my experience last friday (Dec. 26th 2014) when I came in for dinner. I had always came here with my family and we loved the food and experience but when I came in last week, it was like something from a horror show. I couldn't believe the customer service that was not only received but being given to those around us. When we came in, a gentleman said he'd be right with us to seat us. He never came back. Another person came to get us but started giggling and laughing and said to hold on a sec. He was looking at the seating charts I suppose. Another individual came up to help him and they had a whole conversation about where to seat us and who just got someone prior, etc etc. I am standing there in shock because not ONE but TWO other individuals came to help JUST to find us a seat. 4 people and neither could decide where until 1 of them asked a girl behind him if he could seat us with her. She didn't even look up and said "ya sure" in a bothered way. What the heck. I am sorry? We came in just to have a meal and be on our way. Instead we had this circus chain of actions. It gets better. We finally sat down around the right side of the restaurant. I noticed a table near us who had a different waitress. A gentleman asked her if he could have his fork and knife changed out while handing it to her, she rudely asked twice "excuse me what?" and he repeated. She said "Ok yeah" and walked away without even grabbing the utensils he was trying to hand her. We immediately got up and just left. Don't get me wrong, I love Red Lobster, they got wonderful food and beverages. I am rating this based on our experience at this location and how it was handled. The place wasn't even busy that night. There was only 2 other tables on the right side of the restaurant we sat at.
(1)
Sandy C.
Every time that we've come here, it's always been a pretty good experience.. I usually get the Maui Luau Shrimp and Salmon with a house salad (yummo!) and hubs got the NY Strip and Rock Lobster Tail. We both can never get tired of the unlimited hot biscuits they bring over before the meal. Not to mention, the Sunset Passion Colada is superb, I usually get it virgin cos we usually have baby with us when we dine... don't want mama to get outta hand! Service is usually very friendly and accomodating, does not wow my socks off, but definitely not bad at all.
(4)
Jordan A.
Called at 6:15 to see if there was a wait and was told no, arrived at 6:17 and was told to wait 15 minutes (mind you, I am with a 2 and 4 year old). Sat by 6:40, iced tea by 7pm, food by 7:30...fish and chips had bones in it...I won't be coming back here anytime soon.
(2)
Linda P.
Food was tasty but the service sux! I visited @ 3pm on a tuesday ... My server was also handling host ane bartender duties. Long long long long wait for condiments and extra biscuits. Tick tick tick down went the tip! Service is poor to say the least
(2)
Saba S.
I went with my parents on a Tuesday night around 8 pm and it was not very busy. We were seated right away and the hostess was very nice and made sure we got seated where we wanted. The server was very helpful and answered all questions we had very effectively. He was an awesome and very polite guy with an outstanding personality. The food was very fresh and tasted very good. The great atmosphere of the restaurant made us have a wonderful time and we would definitely go back.
(4)
Jacqueline S.
My husband and I decided to dine at Red Lobster this past week. We were ready for some seafood and thought it would be the place to go. I should have realized we were in trouble when we saw that they were not busy! We both ordered grilled and steamed seafood dishes with salad & vegetables. First the salad was brought to our table and the bowl had about 5-6 pieces of lettuce and two tiny pieces of tomato and cucumber-are you serious? It was less than mediocre! Then our main dishes came and the seafood was horrible. My scallops smelled funny and tasted bad. I bit into my shrimp and they were very mealy and had no real flavor. The grilled Lobster tail was ok-it's hard to ruin. My husband had to send his white fish back-it tasted horrible & they brought him grilled shrimp-same bad taste! Our only positive thing was our server. We asked to speak to the manager and they said they would be right over. After 15 minutes of waiting we got up & left. Don't waste your time or money at this place!!!
(1)
Evan B.
A new trend is emerging, poor ordering. We arrived and asked for the fresh fish menu, to our surprise they did not have one as they were out of most of their fish. The Blame for this lays solely on a poor manager not ordering correctly. We should have just gotten up and left, be we stayed due to time issues. I had the wood fire grilled salmon. It was over done, and the quality of the fish was impressive as the color was straight from a salmofan and there was very little salmon flavor, defiantly not a wild sakeye.
(2)
Myrl B.
We just had dinner at the Red Lobster in Chandler Arizona and our waitress was Theresa.Right away she made it known that there was some confusion with who was supposed to be waiting on our table.Honestly we did not even think it had bin a long time and we were still deciding what to eat anyway.She went out of her way regardless to make sure to make up for this when again we did'nt see it as a big deal.My wife and i had both been in the restaurant industry before and both waited on tables and understand how things like this sometimes just happen. Again we did not see it as a big deal anyway. I have always been a fan of Red Lobster anyway but today it was all about the exceptional service we received.I made sure to compliment Theresa's performance to the manager on staff as I am doing now here.Thank you Theresa, on this night you are greatly appreciated. The Bakers
(5)
Jesus L.
Well the stars don't lie, this place isnt so great. I can say I didn't have an issue with the staff, everyone seemed pretty cool and friendly. We sat at the bar and the bartender acknowledged us when we sat down. Got us menus and water right away and gave us some time to look over the menu. We ordered the lettuce wraps, mushrooms and mussels. Well every review you read on hear is pretty accurate about how crap the food is, except the biscuits they were actually good and not salty like some people claimed. The wraps were okay but the breeding on the shrimp was over seasoned, the mushrooms are pretty much frozen and fried, I've gotten better shit from the freezers at the whole in the wall grocery store with expired labels... I was poor at a point in my life don't judge. And the mussels were dry not seasoned and COLD! SICK! I really do yelp places to read reviews as well as rating and I would have not even given this place a chance to prove their horrible rating but the fact that I got a gift card for this place was the only reason I even stepped foot in here. Will i return? NO will I recommend to people I know? HELL NO... WOULD I RECOMMED IT TO THE YELPER READING THIS RIGHT NOW? F##K NO! This place is a chain known accross the country where the hell is the marketing department from the corporate office in finding out why their location sucks balls and has a rating less than a motel 6?!? SMH
(2)
Jay K.
Visited December 26th. Ordered a lobster noodle dish, not sure of the name. I didn't care for it but it could just be my taste in food. I am no food epicurean as even fast food is sometimes good so far as I am concerned. Service was appropriate and the manager, Greg, was professional. I read the reviews here and realize that people tend to comment mostly when there is some negative occurrence real or perceived. I would recommend this location. As to the complaints about the calories in the cheese biscuits ... don't eat them and then complain about it! Of course they are not health food.
(5)
Lauren J.
The last few times I've been to Red Lobster, the food has been pretty bad. On this particular night, we decided to go because my boyfriend had a $25 gift card. The gift card helped with the cost, but dinner was still around $30 out of pocket (and that's with their new 4 courses for $14.99) deal and no alcohol. We decided to order an appetizer (calamari) and that was the best thing we ate all night! The new england clam chower soup was a joke!! It was really watery and I found myself having to add salt and pepper for more flavor. I didn't even finish it and new england clam chowder is my favorite soup!! Next was a caesar salad, which was good. For my entree, I had the grilled honey BBQ shrimp. I was really unimpressed and thought it was bland. For dessert, I had the brownie. It was a good portion size for the amount of food I had already eaten and tasted good. At this location, I felt uncomortable with our server. He never looked at my boyfriend when he came to our table and was coming over to check on us constantly to see if we needed anything. It was annoying and distracted my boyfriend and I from any conversation we were having at the time. We still tipped him well but both felt uncomfortable. Needless to say, I will not be venturing to Red Lobster anytime soon. I feel as though there are much better seafood places for a better or more reasonable price.
(2)
Preston S.
It's Red Lobster. What do you expect. If you think it is going to be the best seafood you have ever had then you haven't had really good seafood. But at the same time it isn't the worst. It isn't some dark dirty place with questionable seafood that will make you sick just looking at it. It is what it is. You go to Red Lobster when they have a special. Which most of the time are pretty good and not to expensive for what you get. The regular menu, to me, is not to exciting. Same old same old. The most recent time I was here I got their pick two special for like $12 or $13 dollars. I got the shrimp and crab pot pie, which sounds interesting I know but it was actually pretty good, and the Parmesan fried shrimp. You think you need cocktail sauce for the shrimp but they taste great just by themselves. Overall it was surprisingly good. Plus who can resist their cheddar biscuits. So good. The pot pie was topped with the cheddar biscuit dough so it made it that much better. Like I said when they have a special that looks good I will be back. The restaurant is clean and nice and the service is always good. It is what it is.
(3)
Carmen S.
Worst food ever! Server was sweet - which was thee only good part of the meal. Cooks confused asparagus with green beans.. Lobster pizza tasted funny, the lobster on the pizza tastes fishy and chewy. Wine was old, clearly bottle has been open for a while. Lobster tail was blan and sloppy. The worst part hands down was the crab legs! Came out literally ice cold!! Server apologized and said it happened all the time?!?!!.. The manager magically brought out new crab legs about 2 min later. Clearly microwaved. No apologies or much talk from manager, just here you go. Granted at the end 25% was taken off. But we will never go back again. It was just awful.
(1)
Tarrah C.
Red Lobster, to me, is just a glorified fast food restaurant that serves seafood. That doesn't mean it's bad, it's just not my first pick for seafood, considering their prices....That said, why did I come here? The usual reason you go anywhere low on your "worth my time" list, everyone else in your group wants to go. We came in because our friends wanted to do the 4 course meal deal for 15 bucks. That is a good deal, I have to say, but if you are someone like me who has dairy allergies and can't choose anything off the deal menu (everything is laden with cream or butter....), then it's not worth your time..... For me, I ordered the salmon and shrimp with a maple-something glaze.....the positive: my salmon was not overdone. The negative: since I have to specify no butter or cream on anything, they were real good about making sure the fish was dairy free (yes, that is a positve too) the funny thing is, they served the maple glaze on the side "just in case"....huh? so, I asked, does the glaze have butter in it or something? "no, but we put it on the side, just in case" yeah. I still don't get it....... Another annoying thing was the fact that my plate came with mashed potatos (note to my dairy-free peeps: restaurants like this DO NOT have dairy free mashed potatos....everything is pre-made, we're not special enough for the cook to go make our very own mashed potatos....) AND with the rice pilaf.....which, having visited here before, I'm pretty sure is not dairy free. (I asked about the rice....usally they give me a different option, like steamed veggies or something, but our server just seemed a little frazzled, and didn't quite understand what I was asking.......) Not to mention..... my food came out a good 15 minutes later then the rest of the people at my table. :/ not cool. It was a busy night...but, come on....I KNOW fish doesn't Take THAT long to cook.......
(2)
Zachary H.
Perfectly fine if you just want a casual seafood dinner, the fish is good, it is red lobster and you are going to get basic seafood done well. Don't expect anything too haute and you won't be disappointed. Shrimp fest is the best reason to go.
(3)
Maci K.
It was your typical Red Lobster experience. The food was good but not great (except for the biscuits, I dream about those bad boys), it took care of my craving for clam chowder and fried shrimp. The server I had was nice and he was pretty quick with bringing everything to me and making sure my water was filled. I think "A-OK" pretty much sums up the whole thing.
(3)
Mike M.
Endless shrimp is back for September!! (ask for the coconut shrimp (they aren't on the list but, they'll serve them).
(5)
K P.
It's extremely doubtful we'll ever go back! Nope - Not - Decided! What was wrong? A bit of everything! First off, my seat had a "butt crater!" Normally I would have asked for a different booth, butt (ha,ha) we had waited the better part of 40 minutes, we were hungry, and there were no available tables in sight. So then I had to make a decision, sit "in" the crater or balance myself on the "high part." As if that wasn't bad enough (it was,) the downward spiral continued: the smallest salad you've ever seen served in a "papa bear's" size bowl, the up-charge for a cup of soup when substituting for the salad (nearly full price,) and then it's watery and tasteless, an appetizer that looked much better in pictures, and entrees without taste and texture! For the two of us, it was an $80 disappointment.
(1)
Sandra B.
Our server was excellent and the food was great, the long island ice tea was perfect. can not wait to go back again. Tip: make sure you go during the hours of 3-4 on the weekend it was dead, so it was excellent
(5)
Chad Michael L.
If you do takeaway, just add 10 minutes to whatever time they tell you you & then pick it up. Other than that, good place.
(4)
Kevin R.
Lobster was not fully cooked. Eewweee
(2)
Chris F.
My family and I love Red Lobster, We go on date nights here about once a month. Always ask for Sara she is the Best Waitress and always remembers what we had the last time we where in. She is So Awesome!
(4)
Teresa S.
This was the experience that will keep me from ever going to Red Lobster again. We came here Saturday Night, because, i have been craving Lobster. It is Saturday night and we had to wait. No problem, we sat on the balcony & had a nice time. The hostess was very pleasant and seated us in a nice booth. The restaurant is under construction, so it looks tacky and smells like chemicals. Not a great idea to keep open while you are working on it. Anyway that aside... Our waiter was the absolute worst!!!! His name was Bob,my boyfriend got Boston Ice tea and i wanted coffee. I asked Bob if he would make a fresh pot for me because, i knew it is not popular on a Saturday Night and would be old. He seemed really put off with that and said it would take a long time. I said i don't mind i am not going anywhere. Within Minutes he came back with with coffee and the Ice Tea. The Ice Tea has cranberry juice in it, which is their signature drink. My coffee was old and cold, no surprise because, he did not make new. When he came back with our appetizer i said, i am sorry this coffee is old and cold and i cannot drink it. Can i please just have a hot tea. He said , well i can make a fresh pot. Huh, did i not ask for that the first time. I said, no , i will just have a hot tea. He filled my boyfriend's ice tea with regular, not the Boston Ice tea he had ordered. Then he continually ignored our table. I had to up to the bar to get new ice Tea and hot water for my tea. Another waiter brought us out our food. Though he could not find the table because, Bob had put the wrong table number on our check. This was expensive night out. A $60.00 bill and we were not even drinking alcohol. When you spend that much money, You at least want to have a good dinner. Sadly we will never go here again.
(2)
Stacy L.
Just real bad service. Server-Annie was unhelpful, didn't listen and overall created a bad experience. I'm pretty forgiving bc people can be busy, work long hours, and whatever else but she just stuck out, not in a good way. Not sure I'll return to this location
(1)
Mario C.
This night at Red Lobster was the worst. We came here on a Saturday night. We had to wait but, not a problem at all. You expect that on a busy night. The place is under construction and that is not good to keep it open while that is going on. It actually smelled like chemicals and building materials. The worst part about this night was our waiter Bob. He had no interest in doing a good job that night or in making any money apparently. We had the worst possible service that you could imagine. Old and cold coffee, wrong drinks and ,he even put the wrong number on our order. So that when someone else brought out our food they could not find us. The cheese biscuts are not what they used to be, All fake ingredients in my book. Not happy at all with our experiance here, I absolutly will say we will never be back.
(1)
Liz D.
Pretty good over priced food and expected its seafood but I'd only give this place three stars because it's your typical franchise you get service as if you were going through a McDonalds drive thru window your just missing the fast part. Server had no idea what kinda fish he bright out he was asked by a member of our party what kind of trout he was being served and our waiter replied with "uhmmmm yah I think it's rainbow but I don't know that's a good question!" and I'm thinking yeah go ask someone? But no he just continued to linger at our table as if he was going to take his lunch break with us. There was more annoying little things that occurred but you get my point maybe?
(3)
Gitano G.
Great local and friendly staff, not to mention the food is delicious and their menu extensive with quality dishes to satisfy any appetite. Needless to say, we shall return without a doubt.
(5)
Stacy C.
Red Lobster reminds me of Olive Garden with a seafood focus. Our server reminded me of Brian, the sever with "flair" from Office Space. He seemed nice, just a tad over the top. I appreciate the effort, but he had a little to much energy for me. The food was better than I expected and they were perfect size portions for lunch. My salad was a little over dressed and the add on shrimp were the tiny little ones (now I see why it was only 99 cents), I wouldn't get them again. The biscuits and jambalaya were good. We went there to use a gift card we won. I would go back if we won another one, but with so many places to eat, Red Lobster is not going to be my first pick.
(3)
Carmelo W.
We went on a busy night, we waited a little but the service was outstanding! There was a hair in one of our salads. Boo!! We got half off the bill because of it! Woohoo!
(4)
Barrett L.
Standing in the lobby. Told by the servers it would be a 15-20 min wait by the hostess. Walked around the restaurant. 5 two tops,5 four tops, and two 8 tops open but they are making about 6 parties of people not including us wait. ARE YOU KiDDING ME!!!
(1)
Jason P.
The server could have been better. She spilled a coke on my lap. This made me late for my movie. The wait was so-so however the food was cooked to my liking. I will go back.
(3)
Amanda D.
Gross... the only great thing about my meal was the chedder biscuits. I knew by the look of my meal when it came to the table I was going to get food poisoning. I WAS RIGHT.
(1)
Jennifer G.
Screaming kids and frozen seafood. That is about all this place had to offer. After years of not going to Red Lobster, I decided to try it again for their "crabfest" special. Unfortunately, I was reminded of why I quit going here. Upon arriving, we were greeted by a large party with mainly young kids that were screaming and being abnoxious. UNCLE RANDY!!!! God you would think they hadn't seen their uncle, well, ever! Anyways, we were finally seated, unfortunately, not nearly far enough away from the hoards of screaming kids and babies. My husband and I do not have kids nor do we want them. We love to be able to go out to dinner but its gotten to the point where most restaurants are "family friendly" which usually entails jerk kids and parents that have learned to tune them out. Quite irritating and inconsiderate actually. In any event, I opted for the crab trio which came with king crab legs, snow crab legs, and crab stuffed shrimp. I ordered the creamy lobster mashed potatoes and a cup of the clam chowder. The hub ordered the shrimp trio which came with two types of shrimp (can't remember what they were but when i asked the hub, he stated "sh*t, mostly just sh*t.") and schrimp pasta. He officially hates Red Lobster if you couldnt tell. Both him and I agreed that most of our food tasted as if it was frozen and from a bag. The clam chowder tasted canned. The cheesy sauce on my potatoes along with my shrimp tasted fowl and almost had a chemical taste to it. And most importantly, the biscuits which we had looked forward so much to were overcooked and dry. These used to be the best part of the meal but they have really gone downhill. Actually the restaurant in general has gone downhill. The service was ok but I have one complaint. Although they give you crab crackers, they don't give you the other little gadget that you use to tear the crab so its easier to open. This would have helped alot when I was eating my king crab legs considering that they are thorny and sharp. Not worth cutting up my petite cute little hands to get a little bit of crab meat. Haha. To wrap it up, we will never go back unless we have company and they want to go there. Then I guess we would have to find something to choke down. It sucks because we used to love Red Lobster when they first came out but the quality of, well, everything has gone down throughout the years. The price however, I am fairly certain has gone up. If I am going to pay nearly $40 for a meal, I expect it to be fresh and magnificent, and I expect to not see a misbehaved child in sight. I am not normally a fan of more upscale restaurants but I think i might be giving more of those types of places a try after eating at Red Lobster.
(1)
Jonathan S.
Far better options in the same area. Unless you are just craving red lobster skip it.
(2)
Bruce S.
How do they make the food so tasteless? And the tartar sauce, has no taste. Isn't the point of Tatar sauce to ADD flavor? Meanwhile the wait staff must get bonus points for using the word "awesome."
(1)
Jay E.
We went on a Tuesday at about 7:00pm and were seated right away. Our service was excellent -- water glasses remained filled, the waiter stopped by often to check on things, salad and dinner dishes were removed promptly, etc. Our orders included salmon baked on a cedar plank, a whole lobster and one of the lobster fest specials. The food was well prepared and presented. I am not a fan of chain restaurants, but there are not a whole lot of places in this neck of the desert that serve lobsters.
(3)
Dimitri L.
Bad day? I don't know. I've had better meals at other Red Lobster restaurants. The only good thing about tonight's experience was the waiter, Bryan. Fast, efficient, polite and funny, just how I like it. We had a Lobsterita (huge margarita) and shared it. Regretted it too, since it was way too sour and had a chemical taste to it. I couldn't take but two sips and then I switched to something else that I knew it'll taste much better, water. The salads were made with wilted lettuce and sore looking tomatoes. Croutons were ok. The all too familiar hot bread was good, as it is always. The main dish, a medium cooked steak and grilled shrimp was delivered on time. Steak was chewy at best, although the marinade's taste was ok. Shrimp were grilled well, not too much or too little. My wife's shrimp scampi was absolutely tasteless, overcooked shrimp in some sort of shrimp juice, with very little butter and no garlic. Pretty horrifying if you ask me. I think this is the last visit we're going to pay to this location. As I said before, I've had much better meals there and I cannot justify the bill when we are not satisfied with the quality of food. Too bad...
(1)
Andrew E.
This was the first time I had been to a Red Lobster in my life, and from what I have heard, they were like a seafood-centric version of Sizzler. Not in the least.. I must say I had a nice time here from the beginning to end. The server was courteous and prompt, the appetizer bread was surprisingly good, and the entrees were very tasty. I had the Surf and Turf, expecting the steak to be sub-par. I love steak, and this was excellent steak. Perfectly cooked and coupled with Lobster tails (2). I don't really dig on seafood, so this is a place I won't be frequenting, but I highly recommend and would gladly come back. I actually "sent my regards to the chef", like a dork...
(4)
R G.
Drinks were great. But...Damn their Seafood needs some change. I couldn't even finish the meal. First bad experience though. It may have just been a bad night.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dessert Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Johnathan I.
So we showed up and was told there will be a 20 min wait for a party of 6. After walking around for 30 min (still 20 to go I was just told) they have left five 6 tops vacant the entire time. Either they are severely understaffed or just straight up lazy. Congrats Melissa Baca. You are failing miserably as a manager!
(1)Tiffany B.
Thank you to the manager currently on duty with dealing with my allergic reaction in a speedy and efficient manner
(5)Robin C.
For me it was bad, lobster was dry and tough. There is no happy hour. Just very disappointed
(1)Paula C.
Typical experience that I've had here nothing that wowed me and it's always too busy for my taste.
(3)Meghan A.
Ate crabfest crab linguine yesterday and got food poisoning ...my mom and sister had to send their food back to get it fresh and it was still hard. Wont be back !
(1)Cassandra H.
Service is always good here. The wait is never long. Food is good. I don't think it's the best seafood, def can find it better.. But for a lot more expensive of course.
(4)Jamie C.
You know what this place deserves a great review from me. Yeah, yeah I know what you're thinking "Jamie it's just a Red Lobster". It is a Red Lobster and I am a regular customer here because my dad loves this place and honestly I don't have anything bad to say about them. Their service has always been spectacular; all of their wait staff have been nothing but fun and friendly to my very dysfunctional family. I've had many items on the menu and have enjoyed everything. Not to mention, they have a great bar. Where else can I get a double sized frozen margarita with my seafood meal? This place handles large parties gracefully and easily splits checks when needed. This Red Lobster has served me and my family well for years. I love the different "fest" seasons too, Lobster Fest being my favorite!
(5)Marchal P.
First of all the service was great, portion size was a little big for the senior crowd. I had the steak, was done just how I like it, but it was a little tuff, and for 22 dollars it should have been more tender. The overall impression was good, clean, and the server was knowable about the menu and specials. I know they rattle the specials off all day, but they need to slow down so every can really hear what they are saying.
(3)Shannon R.
My mom and I and my 87 year old grandmother decided to have an early dinner here the issue starts right at the entrance host was very rude I said can we be seated he says just wait just wait and then I said my grandma can't stand for long mind you it's dead and then he flips out and starts saying Jesus christ about 4 times I said how dare you you're very rude and than I said look we're going through a lot my other grandma is passing away and he said that's cool and I said look I need a manager I hope he gets fired so rude go to the 1 in gilbert or Scottsdale you won't be dissapointed
(1)WeWho E.
It's a Red Lobster, well kept and usually a wait but not too long. If you're not familiar with Red Lobsters, it's a decent American style seafood chain and make sure you try the biscuits.
(3)Eric D.
I went in here with my girlfriend and her daughter to get the all you can eat shrimp. Things started off slow...sat there for 10 minutes before being greeted. Finally, our server, Annie E. came over and said she would be with us in just a minute. Ok...not a problem. Then another server came over just to take our drink order. We gave it to her and asked if she could take our food order as well? When that happened, Annie came over right away and took our order. Annie seemed nice from the beginning. We ordered the shrimp and she asked if we wanted to put in 2 refills right now, since they take about 15 minutes to come out, and this would expedite things. Score! I was loving this already. Then everything went downhill. The food took almost 30 minutes to come out. At least the refills were coming soon...or at least I thought. She didn't deliver the food, and didn't stop back for almost 10 minutes. My water was empty for quite a while. She asked if we were ready for the refills. Of course we were, our food was gone. We waited another 20 minutes for the refills that take 15 minutes to come out, that were supposed to be quicker since she took them ahead of time, but that didn't happen. We ate those, and waited...and waited...and waited. She then came over and asked if we wanted more refills? No thanks I honestly didn't want to wait another 20 minutes. The one meal came with a dessert, and I just asked if we could get that...and she started walking away. I asked, as she was walking away, if I could get some more water, since they were empty, again and also a box as she was about 15 feet away. She could not even wait until I finished my sentence before walking away. I was never rude, I was just asking. She brought the items out and then tried to be nice again by asking if we wanted biscuits to go or more shrimp to go. Again, I said, "No, thanks." As we just wanted to go. I would skip this place.
(2)Maricela C.
Great service, quick with getting our food out, food is excellent! Definitely recommend !
(5)Mike K.
Went there last night (1/9/15) around 8:30 to celebrate our anniversary because my wife was craving lobster. Food came out pretty quick. As soon as i got my food, my server (cody i believe) was closing the section down. Using vacuum brush, moving tables etc. seriously?? Are you expecting us to enjoy our dinner with full of dust?? Or forcing us to eat asap and get out? If the store closes at 11pm, do that cleaning business afterwards not in the middle of our $80 dinner time. Such a bad experience. Will never go there again.
(1)Sarah H.
Biscuits. That's why I come here. And I eat a crap load of them. Delicious.
(3)Paisley C.
I was in the mood for some seafood, but I didn't want to sit and dine in at a restaurant. I decided to call and place an order to go. The person in the phone was very pleasant. My order only took about 15 minutes. When I arrived I was greeted by a very welcoming host and was directed to the bar for my to go order. The bartender Dallas was very professional and even brought my order out on a platter and made sure everything was correct before putting it in the to go bag. The food is delicious as always and too expensive. Overall this was a very pleasant experience. I would definitely return and I recommend this restaurant to anyone.
(5)Eric L.
I'm not sure what changed but something has happened with the shrimp. I have never been, nor am I now, allergic to shtimp. If I eat shrimp literally anywhere else I have no issues. The last 2 times I visited Red Lobster, this location and the one near PV mall, I have had an allergic reaction. I mean I'm itching and breaking out in hives allergic. I played it off the 1st time as a fluke since I have been to RL dozens of times but after 2nd time in a row it was settled. I'm not 100% sure it's the shrimp or the biscuits or what but it's no good.
(1)Aileen B.
Treated aunt to a belated birthday dinner (three other adults and two children dining; I only had a cocktail and two teensy flakes off of the top of a cheddar biscuit. BE AWARE that EACH biscuit contains 8 grams of fat, 2.5 grams saturated, and a total of 150 calories. They ordered *Berry-Mango daiquiris yelp.com/biz_photos/red-… and I a *classic mojito. yelp.com/biz_photos/red-… I heard that the berry-mango was a balanced mixture of fruit flavors, but the alcohol was hardly-detectable. The alcohol flavor wasn't missed at all, though. Everyone who had them "ooh"ed and "ahh"ed. I wished a simple mango version was available, but I'm also glad it wasn't, or else I would never have found out that RL, or more specifically the bartender working that shift, served a TERRIFIC mojito! My first sip disappointed, but once I swirled everything a few times with the straw, the drink actually turned out to be one of the best mojitos I've ever had! It's a classic version, made with Bacardi Superior rum, muddled mint, pure cane sugar (don't like ones made with simple syrup-- too sweet), freshly-squeezed lime juice, and club soda. I would never be able to dine here (aversion to farm-raised fish, intolerance/allergy to whitefish, shellfish allergies, and Blue Bunny ice cream choices contain corn syrup), but I wouldn't mind enjoying a mojito while everyone else dines! :) *Berry-mango daiquiri = 350 calories *Mojito = 190 calories
(3)Kristen S.
I'm a little late with this update however about 3 weeks ago I decided to try Red Lobster again after seeing a commercial and really craving it. My experience was completely different. Chrystal was my server and she was great. There were just as many people in there as the last time, except this time I had my food delivered efficiently and Chrystal continued to check back in with me. She knew I was on a lunch break so she made sure to bring the check early so I could get back to work on time. My experience here was completely different and I will probably attend again when Chryst is working ;-)
(4)Kathryn M.
Nasty, salty and buttery food. If you feel like getting a kidney stone, come here. I had the lobster pizza, was goods but there was salt chunks on the bottom.. Why? I had a bite of the salmon, yuck salt. The biscuits have always been good, but wow too much salt! The coconut shrimp was okay, the tartar sauce that came with it was gross and warm. The sauce had oil sitting at the top of it. I won't ever come back if they continue using salt on food that already has salt!
(1)Marissa D.
Once again Red Lobster makes me full and happy. Haven't been to this location in a while and it definitely exceeded my expectations. We had Melvin as our server and he was awesome! Attentive, friendly and fast. Manager came around and asked how we were doing (which I love to see). I ordered the coconut shrimp and it was delicious. My husband ordered parmesan crusted tilapia and it was on point and flavorful. Place was clean, staff was nice and food was great. Definitely going to be returning soon. If you come in, ask for Melvin :)
(4)Sarah J.
I am writing my review based on my experience last friday (Dec. 26th 2014) when I came in for dinner. I had always came here with my family and we loved the food and experience but when I came in last week, it was like something from a horror show. I couldn't believe the customer service that was not only received but being given to those around us. When we came in, a gentleman said he'd be right with us to seat us. He never came back. Another person came to get us but started giggling and laughing and said to hold on a sec. He was looking at the seating charts I suppose. Another individual came up to help him and they had a whole conversation about where to seat us and who just got someone prior, etc etc. I am standing there in shock because not ONE but TWO other individuals came to help JUST to find us a seat. 4 people and neither could decide where until 1 of them asked a girl behind him if he could seat us with her. She didn't even look up and said "ya sure" in a bothered way. What the heck. I am sorry? We came in just to have a meal and be on our way. Instead we had this circus chain of actions. It gets better. We finally sat down around the right side of the restaurant. I noticed a table near us who had a different waitress. A gentleman asked her if he could have his fork and knife changed out while handing it to her, she rudely asked twice "excuse me what?" and he repeated. She said "Ok yeah" and walked away without even grabbing the utensils he was trying to hand her. We immediately got up and just left. Don't get me wrong, I love Red Lobster, they got wonderful food and beverages. I am rating this based on our experience at this location and how it was handled. The place wasn't even busy that night. There was only 2 other tables on the right side of the restaurant we sat at.
(1)Sandy C.
Every time that we've come here, it's always been a pretty good experience.. I usually get the Maui Luau Shrimp and Salmon with a house salad (yummo!) and hubs got the NY Strip and Rock Lobster Tail. We both can never get tired of the unlimited hot biscuits they bring over before the meal. Not to mention, the Sunset Passion Colada is superb, I usually get it virgin cos we usually have baby with us when we dine... don't want mama to get outta hand! Service is usually very friendly and accomodating, does not wow my socks off, but definitely not bad at all.
(4)Jordan A.
Called at 6:15 to see if there was a wait and was told no, arrived at 6:17 and was told to wait 15 minutes (mind you, I am with a 2 and 4 year old). Sat by 6:40, iced tea by 7pm, food by 7:30...fish and chips had bones in it...I won't be coming back here anytime soon.
(2)Linda P.
Food was tasty but the service sux! I visited @ 3pm on a tuesday ... My server was also handling host ane bartender duties. Long long long long wait for condiments and extra biscuits. Tick tick tick down went the tip! Service is poor to say the least
(2)Saba S.
I went with my parents on a Tuesday night around 8 pm and it was not very busy. We were seated right away and the hostess was very nice and made sure we got seated where we wanted. The server was very helpful and answered all questions we had very effectively. He was an awesome and very polite guy with an outstanding personality. The food was very fresh and tasted very good. The great atmosphere of the restaurant made us have a wonderful time and we would definitely go back.
(4)Jacqueline S.
My husband and I decided to dine at Red Lobster this past week. We were ready for some seafood and thought it would be the place to go. I should have realized we were in trouble when we saw that they were not busy! We both ordered grilled and steamed seafood dishes with salad & vegetables. First the salad was brought to our table and the bowl had about 5-6 pieces of lettuce and two tiny pieces of tomato and cucumber-are you serious? It was less than mediocre! Then our main dishes came and the seafood was horrible. My scallops smelled funny and tasted bad. I bit into my shrimp and they were very mealy and had no real flavor. The grilled Lobster tail was ok-it's hard to ruin. My husband had to send his white fish back-it tasted horrible & they brought him grilled shrimp-same bad taste! Our only positive thing was our server. We asked to speak to the manager and they said they would be right over. After 15 minutes of waiting we got up & left. Don't waste your time or money at this place!!!
(1)Evan B.
A new trend is emerging, poor ordering. We arrived and asked for the fresh fish menu, to our surprise they did not have one as they were out of most of their fish. The Blame for this lays solely on a poor manager not ordering correctly. We should have just gotten up and left, be we stayed due to time issues. I had the wood fire grilled salmon. It was over done, and the quality of the fish was impressive as the color was straight from a salmofan and there was very little salmon flavor, defiantly not a wild sakeye.
(2)Myrl B.
We just had dinner at the Red Lobster in Chandler Arizona and our waitress was Theresa.Right away she made it known that there was some confusion with who was supposed to be waiting on our table.Honestly we did not even think it had bin a long time and we were still deciding what to eat anyway.She went out of her way regardless to make sure to make up for this when again we did'nt see it as a big deal.My wife and i had both been in the restaurant industry before and both waited on tables and understand how things like this sometimes just happen. Again we did not see it as a big deal anyway. I have always been a fan of Red Lobster anyway but today it was all about the exceptional service we received.I made sure to compliment Theresa's performance to the manager on staff as I am doing now here.Thank you Theresa, on this night you are greatly appreciated. The Bakers
(5)Jesus L.
Well the stars don't lie, this place isnt so great. I can say I didn't have an issue with the staff, everyone seemed pretty cool and friendly. We sat at the bar and the bartender acknowledged us when we sat down. Got us menus and water right away and gave us some time to look over the menu. We ordered the lettuce wraps, mushrooms and mussels. Well every review you read on hear is pretty accurate about how crap the food is, except the biscuits they were actually good and not salty like some people claimed. The wraps were okay but the breeding on the shrimp was over seasoned, the mushrooms are pretty much frozen and fried, I've gotten better shit from the freezers at the whole in the wall grocery store with expired labels... I was poor at a point in my life don't judge. And the mussels were dry not seasoned and COLD! SICK! I really do yelp places to read reviews as well as rating and I would have not even given this place a chance to prove their horrible rating but the fact that I got a gift card for this place was the only reason I even stepped foot in here. Will i return? NO will I recommend to people I know? HELL NO... WOULD I RECOMMED IT TO THE YELPER READING THIS RIGHT NOW? F##K NO! This place is a chain known accross the country where the hell is the marketing department from the corporate office in finding out why their location sucks balls and has a rating less than a motel 6?!? SMH
(2)Jay K.
Visited December 26th. Ordered a lobster noodle dish, not sure of the name. I didn't care for it but it could just be my taste in food. I am no food epicurean as even fast food is sometimes good so far as I am concerned. Service was appropriate and the manager, Greg, was professional. I read the reviews here and realize that people tend to comment mostly when there is some negative occurrence real or perceived. I would recommend this location. As to the complaints about the calories in the cheese biscuits ... don't eat them and then complain about it! Of course they are not health food.
(5)Lauren J.
The last few times I've been to Red Lobster, the food has been pretty bad. On this particular night, we decided to go because my boyfriend had a $25 gift card. The gift card helped with the cost, but dinner was still around $30 out of pocket (and that's with their new 4 courses for $14.99) deal and no alcohol. We decided to order an appetizer (calamari) and that was the best thing we ate all night! The new england clam chower soup was a joke!! It was really watery and I found myself having to add salt and pepper for more flavor. I didn't even finish it and new england clam chowder is my favorite soup!! Next was a caesar salad, which was good. For my entree, I had the grilled honey BBQ shrimp. I was really unimpressed and thought it was bland. For dessert, I had the brownie. It was a good portion size for the amount of food I had already eaten and tasted good. At this location, I felt uncomortable with our server. He never looked at my boyfriend when he came to our table and was coming over to check on us constantly to see if we needed anything. It was annoying and distracted my boyfriend and I from any conversation we were having at the time. We still tipped him well but both felt uncomfortable. Needless to say, I will not be venturing to Red Lobster anytime soon. I feel as though there are much better seafood places for a better or more reasonable price.
(2)Preston S.
It's Red Lobster. What do you expect. If you think it is going to be the best seafood you have ever had then you haven't had really good seafood. But at the same time it isn't the worst. It isn't some dark dirty place with questionable seafood that will make you sick just looking at it. It is what it is. You go to Red Lobster when they have a special. Which most of the time are pretty good and not to expensive for what you get. The regular menu, to me, is not to exciting. Same old same old. The most recent time I was here I got their pick two special for like $12 or $13 dollars. I got the shrimp and crab pot pie, which sounds interesting I know but it was actually pretty good, and the Parmesan fried shrimp. You think you need cocktail sauce for the shrimp but they taste great just by themselves. Overall it was surprisingly good. Plus who can resist their cheddar biscuits. So good. The pot pie was topped with the cheddar biscuit dough so it made it that much better. Like I said when they have a special that looks good I will be back. The restaurant is clean and nice and the service is always good. It is what it is.
(3)Carmen S.
Worst food ever! Server was sweet - which was thee only good part of the meal. Cooks confused asparagus with green beans.. Lobster pizza tasted funny, the lobster on the pizza tastes fishy and chewy. Wine was old, clearly bottle has been open for a while. Lobster tail was blan and sloppy. The worst part hands down was the crab legs! Came out literally ice cold!! Server apologized and said it happened all the time?!?!!.. The manager magically brought out new crab legs about 2 min later. Clearly microwaved. No apologies or much talk from manager, just here you go. Granted at the end 25% was taken off. But we will never go back again. It was just awful.
(1)Tarrah C.
Red Lobster, to me, is just a glorified fast food restaurant that serves seafood. That doesn't mean it's bad, it's just not my first pick for seafood, considering their prices....That said, why did I come here? The usual reason you go anywhere low on your "worth my time" list, everyone else in your group wants to go. We came in because our friends wanted to do the 4 course meal deal for 15 bucks. That is a good deal, I have to say, but if you are someone like me who has dairy allergies and can't choose anything off the deal menu (everything is laden with cream or butter....), then it's not worth your time..... For me, I ordered the salmon and shrimp with a maple-something glaze.....the positive: my salmon was not overdone. The negative: since I have to specify no butter or cream on anything, they were real good about making sure the fish was dairy free (yes, that is a positve too) the funny thing is, they served the maple glaze on the side "just in case"....huh? so, I asked, does the glaze have butter in it or something? "no, but we put it on the side, just in case" yeah. I still don't get it....... Another annoying thing was the fact that my plate came with mashed potatos (note to my dairy-free peeps: restaurants like this DO NOT have dairy free mashed potatos....everything is pre-made, we're not special enough for the cook to go make our very own mashed potatos....) AND with the rice pilaf.....which, having visited here before, I'm pretty sure is not dairy free. (I asked about the rice....usally they give me a different option, like steamed veggies or something, but our server just seemed a little frazzled, and didn't quite understand what I was asking.......) Not to mention..... my food came out a good 15 minutes later then the rest of the people at my table. :/ not cool. It was a busy night...but, come on....I KNOW fish doesn't Take THAT long to cook.......
(2)Zachary H.
Perfectly fine if you just want a casual seafood dinner, the fish is good, it is red lobster and you are going to get basic seafood done well. Don't expect anything too haute and you won't be disappointed. Shrimp fest is the best reason to go.
(3)Maci K.
It was your typical Red Lobster experience. The food was good but not great (except for the biscuits, I dream about those bad boys), it took care of my craving for clam chowder and fried shrimp. The server I had was nice and he was pretty quick with bringing everything to me and making sure my water was filled. I think "A-OK" pretty much sums up the whole thing.
(3)Mike M.
Endless shrimp is back for September!! (ask for the coconut shrimp (they aren't on the list but, they'll serve them).
(5)K P.
It's extremely doubtful we'll ever go back! Nope - Not - Decided! What was wrong? A bit of everything! First off, my seat had a "butt crater!" Normally I would have asked for a different booth, butt (ha,ha) we had waited the better part of 40 minutes, we were hungry, and there were no available tables in sight. So then I had to make a decision, sit "in" the crater or balance myself on the "high part." As if that wasn't bad enough (it was,) the downward spiral continued: the smallest salad you've ever seen served in a "papa bear's" size bowl, the up-charge for a cup of soup when substituting for the salad (nearly full price,) and then it's watery and tasteless, an appetizer that looked much better in pictures, and entrees without taste and texture! For the two of us, it was an $80 disappointment.
(1)Sandra B.
Our server was excellent and the food was great, the long island ice tea was perfect. can not wait to go back again. Tip: make sure you go during the hours of 3-4 on the weekend it was dead, so it was excellent
(5)Chad Michael L.
If you do takeaway, just add 10 minutes to whatever time they tell you you & then pick it up. Other than that, good place.
(4)Kevin R.
Lobster was not fully cooked. Eewweee
(2)Chris F.
My family and I love Red Lobster, We go on date nights here about once a month. Always ask for Sara she is the Best Waitress and always remembers what we had the last time we where in. She is So Awesome!
(4)Teresa S.
This was the experience that will keep me from ever going to Red Lobster again. We came here Saturday Night, because, i have been craving Lobster. It is Saturday night and we had to wait. No problem, we sat on the balcony & had a nice time. The hostess was very pleasant and seated us in a nice booth. The restaurant is under construction, so it looks tacky and smells like chemicals. Not a great idea to keep open while you are working on it. Anyway that aside... Our waiter was the absolute worst!!!! His name was Bob,my boyfriend got Boston Ice tea and i wanted coffee. I asked Bob if he would make a fresh pot for me because, i knew it is not popular on a Saturday Night and would be old. He seemed really put off with that and said it would take a long time. I said i don't mind i am not going anywhere. Within Minutes he came back with with coffee and the Ice Tea. The Ice Tea has cranberry juice in it, which is their signature drink. My coffee was old and cold, no surprise because, he did not make new. When he came back with our appetizer i said, i am sorry this coffee is old and cold and i cannot drink it. Can i please just have a hot tea. He said , well i can make a fresh pot. Huh, did i not ask for that the first time. I said, no , i will just have a hot tea. He filled my boyfriend's ice tea with regular, not the Boston Ice tea he had ordered. Then he continually ignored our table. I had to up to the bar to get new ice Tea and hot water for my tea. Another waiter brought us out our food. Though he could not find the table because, Bob had put the wrong table number on our check. This was expensive night out. A $60.00 bill and we were not even drinking alcohol. When you spend that much money, You at least want to have a good dinner. Sadly we will never go here again.
(2)Stacy L.
Just real bad service. Server-Annie was unhelpful, didn't listen and overall created a bad experience. I'm pretty forgiving bc people can be busy, work long hours, and whatever else but she just stuck out, not in a good way. Not sure I'll return to this location
(1)Mario C.
This night at Red Lobster was the worst. We came here on a Saturday night. We had to wait but, not a problem at all. You expect that on a busy night. The place is under construction and that is not good to keep it open while that is going on. It actually smelled like chemicals and building materials. The worst part about this night was our waiter Bob. He had no interest in doing a good job that night or in making any money apparently. We had the worst possible service that you could imagine. Old and cold coffee, wrong drinks and ,he even put the wrong number on our order. So that when someone else brought out our food they could not find us. The cheese biscuts are not what they used to be, All fake ingredients in my book. Not happy at all with our experiance here, I absolutly will say we will never be back.
(1)Liz D.
Pretty good over priced food and expected its seafood but I'd only give this place three stars because it's your typical franchise you get service as if you were going through a McDonalds drive thru window your just missing the fast part. Server had no idea what kinda fish he bright out he was asked by a member of our party what kind of trout he was being served and our waiter replied with "uhmmmm yah I think it's rainbow but I don't know that's a good question!" and I'm thinking yeah go ask someone? But no he just continued to linger at our table as if he was going to take his lunch break with us. There was more annoying little things that occurred but you get my point maybe?
(3)Gitano G.
Great local and friendly staff, not to mention the food is delicious and their menu extensive with quality dishes to satisfy any appetite. Needless to say, we shall return without a doubt.
(5)Stacy C.
Red Lobster reminds me of Olive Garden with a seafood focus. Our server reminded me of Brian, the sever with "flair" from Office Space. He seemed nice, just a tad over the top. I appreciate the effort, but he had a little to much energy for me. The food was better than I expected and they were perfect size portions for lunch. My salad was a little over dressed and the add on shrimp were the tiny little ones (now I see why it was only 99 cents), I wouldn't get them again. The biscuits and jambalaya were good. We went there to use a gift card we won. I would go back if we won another one, but with so many places to eat, Red Lobster is not going to be my first pick.
(3)Carmelo W.
We went on a busy night, we waited a little but the service was outstanding! There was a hair in one of our salads. Boo!! We got half off the bill because of it! Woohoo!
(4)Barrett L.
Standing in the lobby. Told by the servers it would be a 15-20 min wait by the hostess. Walked around the restaurant. 5 two tops,5 four tops, and two 8 tops open but they are making about 6 parties of people not including us wait. ARE YOU KiDDING ME!!!
(1)Jason P.
The server could have been better. She spilled a coke on my lap. This made me late for my movie. The wait was so-so however the food was cooked to my liking. I will go back.
(3)Amanda D.
Gross... the only great thing about my meal was the chedder biscuits. I knew by the look of my meal when it came to the table I was going to get food poisoning. I WAS RIGHT.
(1)Jennifer G.
Screaming kids and frozen seafood. That is about all this place had to offer. After years of not going to Red Lobster, I decided to try it again for their "crabfest" special. Unfortunately, I was reminded of why I quit going here. Upon arriving, we were greeted by a large party with mainly young kids that were screaming and being abnoxious. UNCLE RANDY!!!! God you would think they hadn't seen their uncle, well, ever! Anyways, we were finally seated, unfortunately, not nearly far enough away from the hoards of screaming kids and babies. My husband and I do not have kids nor do we want them. We love to be able to go out to dinner but its gotten to the point where most restaurants are "family friendly" which usually entails jerk kids and parents that have learned to tune them out. Quite irritating and inconsiderate actually. In any event, I opted for the crab trio which came with king crab legs, snow crab legs, and crab stuffed shrimp. I ordered the creamy lobster mashed potatoes and a cup of the clam chowder. The hub ordered the shrimp trio which came with two types of shrimp (can't remember what they were but when i asked the hub, he stated "sh*t, mostly just sh*t.") and schrimp pasta. He officially hates Red Lobster if you couldnt tell. Both him and I agreed that most of our food tasted as if it was frozen and from a bag. The clam chowder tasted canned. The cheesy sauce on my potatoes along with my shrimp tasted fowl and almost had a chemical taste to it. And most importantly, the biscuits which we had looked forward so much to were overcooked and dry. These used to be the best part of the meal but they have really gone downhill. Actually the restaurant in general has gone downhill. The service was ok but I have one complaint. Although they give you crab crackers, they don't give you the other little gadget that you use to tear the crab so its easier to open. This would have helped alot when I was eating my king crab legs considering that they are thorny and sharp. Not worth cutting up my petite cute little hands to get a little bit of crab meat. Haha. To wrap it up, we will never go back unless we have company and they want to go there. Then I guess we would have to find something to choke down. It sucks because we used to love Red Lobster when they first came out but the quality of, well, everything has gone down throughout the years. The price however, I am fairly certain has gone up. If I am going to pay nearly $40 for a meal, I expect it to be fresh and magnificent, and I expect to not see a misbehaved child in sight. I am not normally a fan of more upscale restaurants but I think i might be giving more of those types of places a try after eating at Red Lobster.
(1)Jonathan S.
Far better options in the same area. Unless you are just craving red lobster skip it.
(2)Bruce S.
How do they make the food so tasteless? And the tartar sauce, has no taste. Isn't the point of Tatar sauce to ADD flavor? Meanwhile the wait staff must get bonus points for using the word "awesome."
(1)Jay E.
We went on a Tuesday at about 7:00pm and were seated right away. Our service was excellent -- water glasses remained filled, the waiter stopped by often to check on things, salad and dinner dishes were removed promptly, etc. Our orders included salmon baked on a cedar plank, a whole lobster and one of the lobster fest specials. The food was well prepared and presented. I am not a fan of chain restaurants, but there are not a whole lot of places in this neck of the desert that serve lobsters.
(3)Dimitri L.
Bad day? I don't know. I've had better meals at other Red Lobster restaurants. The only good thing about tonight's experience was the waiter, Bryan. Fast, efficient, polite and funny, just how I like it. We had a Lobsterita (huge margarita) and shared it. Regretted it too, since it was way too sour and had a chemical taste to it. I couldn't take but two sips and then I switched to something else that I knew it'll taste much better, water. The salads were made with wilted lettuce and sore looking tomatoes. Croutons were ok. The all too familiar hot bread was good, as it is always. The main dish, a medium cooked steak and grilled shrimp was delivered on time. Steak was chewy at best, although the marinade's taste was ok. Shrimp were grilled well, not too much or too little. My wife's shrimp scampi was absolutely tasteless, overcooked shrimp in some sort of shrimp juice, with very little butter and no garlic. Pretty horrifying if you ask me. I think this is the last visit we're going to pay to this location. As I said before, I've had much better meals there and I cannot justify the bill when we are not satisfied with the quality of food. Too bad...
(1)Andrew E.
This was the first time I had been to a Red Lobster in my life, and from what I have heard, they were like a seafood-centric version of Sizzler. Not in the least.. I must say I had a nice time here from the beginning to end. The server was courteous and prompt, the appetizer bread was surprisingly good, and the entrees were very tasty. I had the Surf and Turf, expecting the steak to be sub-par. I love steak, and this was excellent steak. Perfectly cooked and coupled with Lobster tails (2). I don't really dig on seafood, so this is a place I won't be frequenting, but I highly recommend and would gladly come back. I actually "sent my regards to the chef", like a dork...
(4)R G.
Drinks were great. But...Damn their Seafood needs some change. I couldn't even finish the meal. First bad experience though. It may have just been a bad night.
(2)