Burger 21
2855 W Ray Rd, Chandler, AZ, 85224
Burger 21 Menu
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Diabetics at Whataburger
Diabetics need to be a bit cautious while dining at Whataburger. Almost every burger is rich in sodium content and it is highly recommended to keep your burger cravings in control while dining at Whataburger. However, you can always satisfy your cravings for a burger by choosing Whataburger Jr. or other non-burger items from the menu.
Foods to Avoid at Whataburger for Diabetics:
A diabetic should resist from ordering any extra meat-based burger such as Double Meat Whataburger or Triple Meat Whataburger to limit the sodium intake and calories. Most burgers except the Whataburger Jr. are high in sodium and hence should be avoided.
If you are a diabetic, you should also avoid Honey BBQ Chicken Strip Sandwich and Whataburger Patty Melt at Whataburger. Chicken Fajita Taco is also off-limits for diabetics. You must also avoid Breakfast Platter and Pancake Platter from the menu. Pancakes and Cinnamon Roll from the breakfast menu are also off-limits for diabetics.
Food Suggestions for Diabetics at Whataburger
Double Meat Whataburger Jr.®
Nutritional Facts: 420 calories, 20g (Tans. Fat 1g & Sat. Fat 6g), 700mg sodium, 37g carbs, 6g sugar, 2g fiber, 23g Protein
Jalapeno Cheddar Biscuit
Nutritional Facts: 350 calories, 22g (Tans. Fat 0g & Sat. Fat 12g), 730mg sodium, 31g carbs, 0g sugar, 2g fiber, 8g Protein
Biscuit with Bacon
Nutritional Facts: 360 calories, 22g (Tans. Fat 0g & Sat. Fat 10g), 790mg sodium, 32g carbs, 2g sugar, 1g fiber, 8g Protein
Hash Brown Sticks
Nutritional Facts: 190 calories, 11g (Tans. Fat 0g & Sat. Fat 2g), 500mg sodium, 21g carbs, 0g sugar, 2g fiber, 2g Protein
Garden Salad with Grilled Chicken
Nutritional Facts: 290 calories, 12g (Tans. Fat 0g & Sat. Fat 7g), 770mg sodium, 12g carbs, 4g sugar, 6g fiber, 34g Protein
Taquito with Sausage, No Cheese
Nutritional Facts: 380 calories, 23g (Tans. Fat 0g & Sat. Fat 8g), 480mg sodium, 28g carbs, 1g sugar, 1g fiber, 16g Protein
Apple Slices
Nutritional Facts: 30 calories, 0g (Tans. Fat 0g & Sat. Fat 0g), 0mg sodium, 7g carbs, 5g sugar, 1g fiber, 0g Protein
Visit below restaurant in Chandler for healthy meals suggestion.
High Blood Pressure at Whataburger
High sodium intake can be lethal for people suffering from high blood pressure. If you're someone with high blood pressure and dining at Whataburger, then you got to be careful. Most burgers and sandwiches at Whataburger contain high sodium which can spike your blood pressure levels.
Foods to Avoid at Whataburger for High Blood Pressure
Skip the Double Meat Whataburger and Triple Meat Whataburger at the restaurant if you don't intend to shoot your blood pressure levels. Avoid all types of Bacon and Cheeseburgers at Whataburger as these items are high in sodium. You must avoid Chicken Fajita Taco at Whataburger as it is too high in sodium as well. Skip the Pancakes Platter and Pancakes from the breakfast menu to control your sodium intake. Cinnamon Roll and Grilled Cheese are also the best to avoid at Whataburger for its high sodium content.
Food Suggestions for High Blood Pressure at Whataburger
Whataburger Jr.®
Nutritional Facts: 310 calories, 11g (Tans. Fat 0g & Sat. Fat 4g), 580mg sodium, 37g carbs, 6g sugar, 2g fiber, 14g Protein
Biscuit Sandwich
Nutritional Facts: 400 calories, 24g (Tans. Fat 0g & Sat. Fat 10g), 680mg sodium, 32g carbs, 2g sugar, 1g fiber, 12g Protein
Hash Brown Sticks
Nutritional Facts: 190 calories, 11g (Tans. Fat 0g & Sat. Fat 2g), 500mg sodium, 21g carbs, 0g sugar, 2g fiber, 2g Protein
French Fries
Nutritional Facts: 420 calories, 21g (Tans. Fat 0g & Sat. Fat 3g), 260mg sodium, 52g carbs, 1g sugar, 4g fiber, 5g Protein
Hot Lemon Pie
Nutritional Facts: 320 calories, 16g (Tans. Fat 0g & Sat. Fat 5g), 230mg sodium, 41g carbs, 12g sugar, 3g fiber, 4g Protein
Apple Slices
Nutritional Facts: 30 calories, 0g (Tans. Fat 0g & Sat. Fat 0g), 0mg sodium, 7g carbs, 5g sugar, 1g fiber, 0g Protein
Visit below restaurant in Chandler for healthy meals suggestion.
High Cholesterol at Whataburger
Calorie intake is the main concern for people with high cholesterol while dining at a fast-food restaurant like Whataburger. Well, you can always try the Lighter & Smaller options from the menu to cut down your fat intake. Opting for grilled sandwich or burgers are preferred compared to double meat or triple meat cheesy burgers which contain high cholesterol.
Foods to Avoid at Whataburger for High Cholesterol
Cut down on your meat intake to control your high cholesterol. You must skip Double Meat Whataburger and Triple Meat Whataburger at all costs. You should also avoid Avocado Bacon Burger and Monterey Melt as both these burgers contain a high amount of fat. Sweat & Spicy Bacon Burger will add extra 1080 calories in your diet so skip that as well. Whatacatch Dinner may sound tempting but the famous fish sandwich is also full of calories and unhealthy fat. Lastly, avoid French Fries and Onion Rings at Whataburger if you are already ordering a burger or any other heavy meal.
Food Suggestions to Maintain Cholesterol Level at Whataburger
Whatachick'n® Sandwich
Nutritional Facts: 600 calories, 26g (Tans. Fat 0g & Sat. Fat 10g), 890mg sodium, 57g carbs, 11g sugar, 4g fiber, 33g Protein
Breakfast On A Bun®
Nutritional Facts: 350 calories, 15g (Tans. Fat 0g & Sat. Fat 6g), 910mg sodium, 34g carbs, 5g sugar, 1g fiber, 18g Protein
Egg Sandwich
Nutritional Facts: 310 calories, 12g (Tans. Fat 0g & Sat. Fat 5g), 740mg sodium, 34g carbs, 5g sugar, 1g fiber, 15g Protein
Justaburger®
Nutritional Facts: 300 calories, 11g (Tans. Fat 0g & Sat. Fat 3g), 570mg sodium, 34g carbs, 5g sugar, 1g fiber, 14g Protein
Hot Apple Pie
Nutritional Facts: 270 calories, 14g (Tans. Fat 0g & Sat. Fat 5g), 260mg sodium, 34g carbs, 7g sugar, 2g fiber, 33g Protein
Chocolate Chunk Cookie
Nutritional Facts: 230 calories, 11g (Tans. Fat 0g & Sat. Fat 6g), 180mg sodium, 31g carbs, 18g sugar, 1g fiber, 2g Protein
Double Meat Whataburger Jr.®
Nutritional Facts: 420 calories, 20g (Tans. Fat 1g & Sat. Fat 6g), 700mg sodium, 37g carbs, 6g sugar, 2g fiber, 23g Protein
Apple Slices
Nutritional Facts: 30 calories, 0g (Tans. Fat 0g & Sat. Fat 0g), 0mg sodium, 7g carbs, 5g sugar, 1g fiber, 0g Protein
Visit below restaurant in Chandler for healthy meals suggestion.
Q & A on
Which states have a Whataburger?
There are more than 800 Whataburger restaurants across the USA which are open 24 * 7 serving the tastiest meal. If you want to know the nearest Whataburger, then search the restaurant in our Restaurant Listings Directory.
Is Whataburger closed on Easter and Christmas?
Though Whataburger remains open 24 hours and seven days a week, most of the branches are closed during Easter Sunday, Thanksgiving Day and Christmas Day.
What are Whataburger opening and closing time?
This is the only restaurant which proudly serves the customer 24 hours a day, seven days a week. Anyone can enjoy good food in the early morning or a late-night meal at Whataburger restaurant branch.
Does Whataburger have a vegan burger?
Yes, Whataburger have Vegan as well as Vegetarian burger option. Whataburger veggie burger and Whataburger sandwiches are popular among vegan crowds.
Sorry, No Coupons available for this restaurant.
About Whataburger
Whataburger, as the name suggests, is an American fast-food restaurant specializing in hamburgers. Unlike other famous US restaurants chains, Whataburger is a regional fast-food chain serving customers at 824 locations in the country. Most of these locations are based in Texas while a few others are spread across Florida, Oklahoma, Arizona, Alabama, New Mexico, Louisiana, etc.
Whataburger was founded by Harmon Dobson and Paul Barton in 1950. The basic idea was to offer a better burger that tastes so good that every bite makes you say, “What A Burger!” In the same year, the Whataburger trademark was granted to Harmon Dobson, one of the co-founders. The restaurant specializes in different varieties and sizes of burgers including fish sandwich.
Healthy Food Options at Whataburger
Being a fast-food restaurant, you won't find many healthy food options at Whataburger. However, citing to the fitness trends and health preferences across the United States, Whataburger has revised its menu and introduced a selection of 550 calories or less menu in 2012. You can also try other items on the menu besides the burger to grab healthy food choices at Whataburger.
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Address :
2855 W Ray Rd
Chandler, AZ, 85224 - Phone (480) 899-0781
- Website https://burger21.com
- Click To Get Directions
Opening Hours
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dessert
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Beer & Wine Only
Outdoor Seating : Yes
Wi-Fi : No
Has TV : No
Waiter Service : No
Drive-Thru : No
Caters : No
Categories
Burgers
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
WE SERVE THE FOLLOWING STATES
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Tom M.
I have eaten here a couple of times and the food was good but on the pricey side. The last time I went I sat 30 min to wait for my order. I asked several times but poor response. I had to get up and leave and asked for a refund which the manager did give me. If you are the owner your store is not setup properly to handle the lunch crowds. You are loosing money and customers due to this. I want to see small business do well so you need to get this fixed quick. Good luck
(1)Susan P.
This place is like another version of Smashburger. Which is not necessarily a bad thing. Lol. However, the minute you walk in you feel like you're in a Smashburger. I ordered the cinco burger. This was a very good size and comes with lettuce, tomato, guacamole, salsa, jalapeños, cheese, and cilantro cream. Everything was great except the jalapeños killed me!! We also got fries with our order. They were good. Nothing special. I think they're just as good as Smashburger. I love that they have a dipping station though. Get as much sauce as you want everyone! Not to mention the customer service was great.
(4)Ron R.
YOL (Yummmmmmm Out Loud) Black & Blue YOL! Yelp always wants you to be wordy, but the above says it all!
(5)Bill W.
Came back and let them know they shorted us the bacon. Too bad so sad nothing we can do about it. If you called when it happened maybe but it's your fault we were closed when you figured it out. Run by a bunch of kids who can't make a management decision. Check your order before you leave.
(3)Michael B.
From the custom made burgers, the numerous chicken finger options and the thick delicious shakes, this place has exactly what you want when you're in the mood for that "burger, fries and a coke" combo. Be sure to know what you want before approaching the counter because there are numerous options to select from the menu and the expansive dipping sauce counter. One last thing, the fries are simple, crisp and hot. Enough said.
(5)Chuck S.
Very impressed with my first visit to Burger 21. The burger was simply awesome. The beef was juicy and flavorful with a great bun and fresh toppings. The portion was just right and not Fred Flintstone sized like you see at other burger joints. The fries were simple and delicious and the sauce bar was a nice addition. My son had a small shake that looked spectacular. The place is very clean with modern decor. I like that they had a sink to wash your hands in the main dining area. We spent $25 for two burgers, two fries, a shake, and a regular drink. Maybe a little expensive, but worth the premium in my opinion. We will certainly visit again.
(5)lisa h.
This place is pretty good :) They'll be nice and busy!!! The cob salad was okay, but the burgers and fries were delightful.
(4)Doug L.
Food was decent. However this is the most overpriced burger in town. $7.99 burger. Fries and drink brought total to $12.77 before tax. Plenty of other burger establishments where you get more value for same or better quality food.
(3)Tara J.
Priced about a buck too expensive is my only negative. Their food was prompt, hot and delicious. Ordered the Monterey Chicken and it was spicy but devine. The BBQ Bacon burger was perfect and the Cheesy burger was a hearty, happy burger though the least of the bunch. Their sweet potato fries were thin and the perfect amount of crisp. Try all the in-house sauces. They rock. I really liked both toasted mashmallow and apple cider on the sweet potato fries.
(4)Giuditta G.
First visit lunch time, no one at the register one man calls another employees to go to the register because he was to busy talking to his friends. That aside my burger was good sauce bar fun. Service, well I covered that. You can ask to have your Turkey/ Beef Burger without butter to spare your arteries the load.
(3)Renee L.
We had the cinco burger which came with jalapeno, Pico de Gallo, and guac. My nephew had the burger of the month which came with bacon, avocado and a fried egg. The were tasty and the best part was the sauce station: multiple flavors of ketchup, mayo, bbq! The s'more shake was amazing and I recommend sharing it! Nothing special about the sweet potato fries, but they were good too.
(4)Jennifer F.
Just about one of the best burger places I have been too. I also love the fries (both regular & sweet potato) and sauce bar. The marshmallow sauce is tasty! We've had just about everything on the menu and loved it all. The peanut butter cookies are the best I've had!
(5)Shauna W.
Just came in for shakes and they were great! The food looked good so we will definitely go back and try the food.
(4)Sarah W.
I am always always always down to try new burger spots. I love burgers that I can order how done I want my burger and being as particular as I can be I like having my red meat medium rare. So when they ask you medium well I feel like I had an absolute blank stare as if there weren't an option I asked if there was anyway I could have it medium rare. He agreed out the first burger down for take out and when I got to the second burger he asked about medium well for this I had the same stare but even more confused since I just said medium rare I was like um.. No medium rare again please. I ordered the tex whatever burger that turned out to be a disappointment only as far as the toppings go. The burger itself was fantastic so much potential this is what I get for being a risk taker. :( I thought there would have been some kind of heat to this. Not even a slight hint of some heat from the "jalapeño sauce" just EXTREME saltiness. I love when you have the hint of salt not an over abundance of it to where I was scraping off bacon bits and then all of a sudden eating just the patty and still scraping off bacon! I can't believe I had to even do that! I really hope to god my boyfriends bbq bacon burger is amazing compared to mine otherwise I will feel very badly for coming here to get this for him when he gets home from work. ***so I decided to go again with one of my good friends and try this place out sitting there and being able to enjoy my fries and burger at the establishment itself this time. This time I opted for the Thai shrimp "burger". Whoever says this burger is bland is absolutely full of it! This "burger" was my favorite I think I'll only be sticking to this from now on with fries with a side of their amazing chipotle mayo and the rajun Cajun sauce. Both the sweet potato and the regular fries were good but the sauce rwly makes it. A word of advice as well. The marshmallow sauce was not good and the apple cider sauce was decent along with the Thai ketchup.
(4)Joshua J.
Stopped in a whim and I'll have to update when I comeback and try more. I had a bacon cheeseburger with fries. It's the first burger I've had that looked like burgers on commercials on TV. Stacked high and had great flavor. Easily a top ten burger I've had in the greater phoenix area. I'll definite come back with friends to try more items
(5)Gordy T.
Really enjoyed the burger. Cooked perfectly. Like my burger medium to medium rare. Rarely cooked correctly. Mine was perfect. Enjoyed the flavor of the beef. Sauce bar was a hit. So many flavors. Will definitely go back
(4)T B.
Stopped by this neighborhood burger joint. A little refreshing decor, literally a couple of booths. Several tables with plastic chairs and some outdoor seating. A lot of patrons were gravitating toward the outdoor seating, pretty chilly temp inside. I ordered the cheesy burger, fries and drink for a bit over $12. The fries are string like and the burger maybe a 1/3 pound. The burger was tasteless, bland. Glad I tried this place but do not plan on dining here again. Real disappointed bland tasteless burger. Oh well!!!
(2)Kate D.
Been a fan of Burger 21 since we first tried them. Father's Day, we didn't want to go out but Dad wanted a burger... we called in the order, were told it would be ready in 10 minutes! The kids drove over to pick up. Great Burgers. We did Bacon Cheeseburgers all around (4 of us) and the 1 lb. order of fries (perfect amount for 4 people!) All Burgers cooked the way they were requested, and all condiments on the side which was also a great idea. Like I said, we love this place, just never ordered take out before ! So far it's the best burger in Chandler. Try it !!!
(5)Nick T.
Very unique format for a burger joint, you order what you want when you first walk in, take a number and seat yourself at an open table or the milkshake bar. They bring it out to you, you go to the sauce bar and pick out one of the several sauces to choose from. One of my recomended favs is the roasted marshmallow sauce to go with the sweet potato fries. The chicken basket i ordered was decent. Chicken seemed fresh but had some tough fat in it that i pulled out of the breading. Burgers look good too. Milkshakes are where its at though. Id recomend this place for people looking to go sit and chat over a shake. Please is very clean, although you dont see the kitchen from the seating area, milkshakes are made fresh at the bar. Interesting layout but comfortable. Most notable is the hand washing station at the sauce and drink bar.
(4)Miranda R.
COMPLETELY over priced. Tiny portions Mediocre food Only good thing I can say, The service was good
(2)Matthew Z.
Decided to try this place as I have driven by it tons of times. Tried ordering the food online as they have that option on their website. Unfortunately it failed twice and when I called it in they said it hasn't been working since they opened. We had the cinco burger and the Texas haystack. The burgers were great and cooked the way we wanted them. The veggies on the burger were fresh and spicy. We also got the ale fries which were so so. The place is still pretty new but very clean.
(4)C J.
I struggle with this review. I have been to B21 a couple times for the turkey club - almost always a delicious burger unless the cook burns the crap out of one side and still serves it! (That only happened one time though). So I will say the food deserves 3 stars. However, everytime I order this artisan burger the bun is a veritable hockey puck. Inedible!!! So, in the spirit of eating healthier I just toss the bun aside and eat the turkey patty (yum!)! The 2 stars are for the cleanliness of the place. It's slow most times that I go and the bar with the drinks and sauces is disgusting. Additionally, the floors are just as gross. I agree with everyone - overpriced food.
(2)Kim F.
Ate there for the first time today. Pretty good. The burgers are nice and juicy - however just a bit under seasoned. The B-Sauced Bar is great. I had the PB&Chocolate Malt - very good, but I think they forget the malt. BF got the Banana's Foster shake - three words....TWO DIE FOR!!!!! I like it because they allow dogs on the patio - always looking for places the allow pets. Would go again. Wish they had grilled chicken instead of ground chicken for 'burgers'. Wish they had misters on the patio - need them in AZ. Will again soon with the pup-hopefully they will have misters by then.
(4)Tina B.
This is WAY better then the competition (smash burger)!!! They got 5 stars just for customer service alone. Everyone there was so helpful and seemed to be such a great mood. I ordered the sliders, which come on Hawaiian roles, which sold me. I also was lucky enough to get a key lime pie shake, which was thick and delicious. The food was perfect, service was perfect, and the place was VERY clean. So glad I work around the corner!!!
(5)Josh P.
I decided to give this place a review after my second visit. New Years day, no one except employees were there and they still screwed it up. I order the black and bleu burger for my second time. This time they forgot to season the burger so it was pretty bland. The bun appeared to be stale and cold as it was crumbling apart at the bottom making the burger messy to eat. The guy at the counter who kept sneezing in his hand and wiping it on his jeans rung my daughters order up wrong so it had to be remade. I didn't bother telling them about my burger because I knew the kids could not sit still much longer. What irked me the most (besides the sneezing counter guy) was when I was ordering the food for the kids, I was offered fruit, applesauce, fries or sweet potato fries as their side options. I picked sweet potato fries for both. I was not informed that there was an up charge. I didn't realize it until I checked my receipt. That ticks me off to no end. Bottom line, if you have a empty restaurant (and I mean empty) and a fully stocked up staff, nothing should go wrong. This place is in a good area and the prices are high. I probably won't return because I spent a good amount of money and got very little satisfaction.
(2)Craig C.
I noticed an earlier reviewer had mentioned that the staff were all teenagers, and it made me wonder when I received my overcooked burger....is the cook also a teenager? Teenage staff equals fast food levels of customer service, which kind of conflicts with the whole gourmet burger thing this restaurant seems to be shooting for... My patty was crunchy on the outside, overdone on the inside, but was stil dripping juice out of the burger. Not sure how that happens, unless they are adding Au Jou in the back where the cooking takes place. For average service and high prices, I wasn't satisfied. I will probably not go back.
(3)Ernesto L.
I wasn't very fond on the name and also yet another burger joint doesn't sound that appealing but I gave this place a try and it was worth it! The fires were delicious and the cheese burger was pretty tasteful as well. The service was OK but hey, it's a casual joint. The shake menu looks amazing but my belt couldn't afford such crime. I'll have to be really good with my diet in order to allow me to do it but sounds pretty tempting. Great addition to the neighborhood. Cheers
(4)Marshall R.
Burger 21 was a great place to eat. I took my family and the service was good for counter service. The food came out really fast and the burgers had a great flavor. The fires were also really good and they have all finds of sauces for the fries it is a must try.
(5)James P.
Went for lunch. Nice location, clean...2 stars... Ordered medium patty but got well done. Didn't feel like waiting again for another burger since I was eating lunch with friends. You had one chance but it failed. Bummer man. For an $8 burger, it should be a bit more custom. Pay attention to details cooks!
(2)Jodi H.
In living right across the street from this place, I was hoping that it would be great. Everything about the food was mediocre. I knew we were in trouble when the guy at the counter didn't ask how we wanted our burgers cooked. Again, the burger itself was just ok. Seeing how it is a burger restaurant, their staple needs to sparkle. Unfortunately it did not. We have never gone back...but we drive by it all of the time and wave as we pass it by to go out for a great burger. The sauce bar was unique, but again, nothing special that would bring us back.
(3)Sandy C.
Trust me, I didn't take pictures this time because I gobbled up my ginormous burger, crispy fries, and sweet pumpkin shake in a split second. The sauce bar was particularly yummy, with it's smores sauce (tastes just like marshmallows), thai ketchup sauce (like nice spicy tang heinz), and many many other flavors I wish I had more stomach room to try out. There's even a sink by the sauce sink if you wish to wash your hands after getting them messy. The only downside? It's kinda pricey and it's all a la carte, there are no meal deals, you pick and choose every last detail. But everything is very clean and well-maintained. I wish they kept to-go containers out near the utensils (where it's accessible) because I wasn't able to finish my food, and I waited quite a while after I asked one on the workers to please get me one. Otherwise, pretty easy 5 stars.
(5)Corrie V.
Delicious burgers that are full of flavor. We ordered the OMG & the Black & Blue burgers. We really liked the smoked bacon flavor. We also got a basket of sweet potato fries. They are too thin to really taste the flavor & they don't hold their heat well. The regular fries were fine. The sauce bar was super fun to experiment with!! Desert was a chocolate peanut butter shake. It was divine!! Just the right texture and mix of flavor. Yum!!
(4)I D.
The burgers are top notch, high quality, very tasty with soft buns that don't get in the way. I love the sink in the dining room to get your greasy hands clean afterwards as you head for the door. But I'm not feeling the fries. They are kind of dry and thin and tasteless or rather taste like frozen, long frozen something, not potatoes. If they fixed that this would be a dreamy place to eat all the way around. I also wish the straws were longer as they sell glass bottles of soda and the short straws fall inside.
(4)Steven S.
Burger21 was a great experience. You can taste the freshness in the meat with every bite. After talking with the owner for a few minutes you can tell his passion for food and burgers. They have a vast selection of burgers, and food. They have close to 10+ different dipping sauces and was very impressed. The only item I wished had a little better taste or texture would be the generic regular fries. Hats off to Burger21 and I am glad to add this to my lunch rotation.
(4)Melissa D.
Came in here for lunch on Black Friday. The cashier and servers aren't the friendliest people on the planet but seeing as they have to work today I guess I can't really blame them. The place has a hand washing station by the napkins which is nice! On to the food! A lot of unique burgers. They have a gluten free menu as well. I got the Thai spicy burger and it was delicious!!! They have a lot of sauces to choose from in their ketchup bar. We also got fries which were good. They have bottles of beer and small bottles of wine here too if you want one. It's a solid place for lunch or dinner. I just wish that the people working here were a little more approachable /friendly. Over all pretty good place though :)
(4)Amy L.
Epic Fail in Service. Good burger, so not worth the wait. Wimpy fries but the cheese ale sauce is good. Don't waste your time. Find a Smashburger instead. When you have an hour for lunch and you can't eat? That's a big fail. I think the 21 stands for 21 hour wait.
(2)Shigeru Y.
Was going to eat dinner later but wanted a snack now. Decided to just try a Creme Brûlée shake. The shake doesn't have the crunchy "brûlée" pieces that Zinburger has (nor any eggy custard-like flavor), and just tastes like a plain caramel shake with a squiggle of caramel sauce on top. It's still good, but not at the same level of Zinburger's by any means, and probably slightly below SmashBurger's Salted Caramel shake (though it's larger). I wish they had the option to order a smaller size, as that much blended soft serve (not hand-scooped ice cream) didn't sit well with me. The Rrstaurant is modern, clean, and definitely fits the Chipotle fast casual mold. I would come back to try out their food, but would not come back for dessert or a treat. It's definitely a massive improvement over the always-empty Qdoba that had this space before.
(2)Austen G.
Awesome food, great menu, nice place! The ONLY reason I'm not giving 5 stars is because it is FREEZING in here ALL THE TIME!! Turn down the air conditioning!
(4)Tom B.
No attention to detail on the order assembly...messed up my friends burger the first trip here, forgot my friends fries on second trip and forgot my little girls milk on my first trip. My Tuna burger was very good. They just need to work on the expediting and order assembly quality control. I will try this place again and most likely add a star to my review if all goes well, because the burgers are quite good.
(2)Jayme B.
New burger place in our area, decided to give it a try for dinner on a Monday night. You walk in and order your food at the counter, they give you a number and then bring it out to you. Food = REALLY good! The burgers were cooked perfectly, and all the ingredients tasted fresh. My favorite part...they have a condiment bar! I didn't count but I'd guess there are at least 10 different sauces to pick from. This is helpful for someone like me who is super indecisive. We also ordered a large regular fry to share and they were also prepared perfectly! Service = Also great! Our burgers came out within 10 minutes (if that), and we were checked on once during our meal. After we finished someone came by and cleared our table. That's pretty attentive service for a place without waiters. Atmosphere = The set-up is a little odd, the drink/condiment station is in the middle of the restaurant. All the tables are pretty close together so it really lacks any sort of privacy. Kind of feels like a big, bright cafeteria. They do have a big patio area which was empty, maybe if they have some heaters out there that'd be a nice option next time. And I noticed Burger 21 is dog-friendly!
(4)Brendan W.
Eh. I had the 4 pack sliders. Decent. Lots of dipping sauces for your fries. A friendly staff. I would go back. I expected more with the hype. A friend had the turkey patty salad, she thought it was good. I can't imagine. They do have big salads.
(3)Whitney R.
When I first walked in, it looked very modern and fun; the decor is nice. However my first impression was slightly misleading. My brother asked how big the kids burger was. The lady told him it was about 6oz. I can assure you it was not 6oz, it was too small so he had to order an additional meal. The French fries are average, but I must say the sweet potato fries are pretty good. I ordered a Sonoma Valley salad with the addition of chicken for $2. The chicken was dry and they only gave a little bit of it. Not worth the $2. I give it 3 stars because they are still new, however, I don't think I will be returning any time soon.
(3)Michael H.
I ordered a burger entree with sweet potato fries. The fries came out tasting like they were set outside for too long. I might go back if there were no other options. This place had mediocre service so I didn't bother to ask for a redo on the fries. I liked the restaurant environment. I might go back again.
(3)Eric F.
Just okay for me. Burger doesn't have a ton of flavor so adding sauces to it seems to help some. I added bacon which gave my burger the most flavor. Now that I think about it I had mushrooms on my burger so that was uneventful. Had the ability to be good so mess around with the burger patties and you might have a winner. Staff was very helpful and attentive.
(3)John N.
Best burger ( black & blu )I've had since moving to AZ eleven years ago...service was excellent and the place is really clean...sauce station is excellent.
(5)Molly W.
Good sized GF menu with lots of burger, salad, fry, and milkshake options. The server was super helpful and explained their process along the way and how they kept my French Fries separate. The most exciting part is they have GF Buns!! The bun was very good, not too dry or crumbly. The burger and fries were very good, and I'm not usually a fan of burgers. Their fry dipping sauces are very clearly labeled, and they made sure to clarify on the GF milkshake. My husband had a chicken sandwich and really like it. I will definitely go back. On a side note, the decor and setup of the place is really cool!
(5)Stephen V.
Great little spot to eat. my dad and i were greeted right away and we instantly noticed to quality of the shakes and the burgers they bringing to the guest who were already sitting. he asked me how i liked my burger and thats how i got it. the coolest part was the varieties of sauces they have and the AMAZIINNG and beautifully crafted works of art they call milkshakes. i had the chocolate malt shake and it brought a single tear to my eye. it was so good. i recomend anyone \come in on a hot day and just grab themselves one of those. the burgers were great too but i was overwhelmed by how good the shakes were. you wont be dissapointed trying this place. i know youve driven by several times and thought about it just like it did;)
(4)David D.
Decent. Nothing special to see here. I don't know if the TV menu was just not turned on or what, but it seemed kind of dumb to have you walk right up to the register as soon as you walk in not sure how to order. The cashier just says grab a menu and look through it then order. Mind you there was a TV behind her not even on. I assume that is normally the menu. Now onto the food. The burger was above average. The fries were tasty. I tried the sweet potato fries and the regular ones. I liked both. I really enjoyed it. The presentation was great. The price was a little high for what it actually is. Personally I would much rather go to In-n-out and pig out for more than half the price, forget the presentation. My fiance had a shake and she said it was really good. Overall it was a decent experience. At least the food was good and came out quick. I am not sure if this place will last though.
(4)Marco M.
Trying something new and not knowing what to expect sucks. Especially if your choice is not what you envisioned. But at burger 21, it was better. The cinco burger sounded good and tasted even better. The seasoning was fantastic, not overpowering. It really drew the flavor out and blended well with the guacamole. Next time it will be the blue burger.
(4)Angelique G.
Not bad, not spectacular, but okay burger place. The best part was the sauce bar, Thai ketchup and chipotle mayo were awesome. Some of the sauces are gluten free too, and they have a gluten free menu. I had gluten free Shroom burger, good burger and mushrooms, but gluten free bun was awful, crumbly and dry, no flavor. Need a new supplier for their gluten free buns, there MUST be better ones than that! Fries were average, skinny, crisp, good fluffy inside though. Tables clean, they came to clear our empty baskets quickly. Water bottles at 2$ are a rip off. I mean come on, really?
(4)Rachel D.
Chipotle-style "fast" food place, but with burgers and salads. Love their burger choices and salads. Service is great! Two highlights of my visit: the sauce bar (which includes a Thai ketchup and Chipotle mayo alongside the classics of ketchup and ranch). I also love their shake bar/shakes! The shakes haves a great combination of flavors, decadent, and delicious! The shake bar is great and watch the shakes being made...it reminds me of a 50s cafe. Sorry Culvers, this is my new go to burger and shake place!!
(5)Barbara J.
I took my grown son here for his birthday lunch. He ordered the pizza hamburger and he absolutely loved it. He also ordered the tiramasu shake which he said just tasted like iced coffee. I ordered the turkey club and it was fantastic. The bun wasn't too big and was toasted. I could tell the turkey burger must be made in-house as it looked like ground turkey breast meat, not the mulched stuff you buy at the store. Fries were great. Will definitely come back, but will have to save up for this as it's not within our normal budget. Staff was friendly and order came out quick.
(4)John M.
Long wait times for a nearly raw burger. This is our second visit with the same results. Not recommended.
(1)Mazen B.
Probably wouldn't come back. A burger itself was 8$, fries were 3$, and a shake was 5$. Such a huge price for something completely okay, with a small portion. Service was awful, burgers came out to us 1 at a time for me and my buddies, so by the time we were ready to eat the person who got their food first was out of luck.
(2)Nick M.
Burgers are excellent. They even have a shrimp burger which is awesome. Only drawback for me are two simple fixes: a) it's too damn cold, especially for my 5 month year old, and b) sauce bar is cool but no trays to carry them on.
(4)Dana B.
This was our first visit here. This review is for those who understand that it's all about the flavor and texture of the meat. Toppings are an after thought. The meat is cooked med well unless requested otherwise. The medium well patty is tender and juicy even though the meat appears to be compressed into a preformed shape. The flavor is good but suffers slightly from what appears to be a lower fat beef. (The hyper health conscious wife thought it was the bomb diggity). The bun was soft and complemented the patty well. Toppings were fresh and tasty. On my personal burger scale this burger rates a respectable 4.25/5. The wife gives it a 4 from her one bite. We had a side of cheese ale sauce and it was some of the best beer Cheese we've had in this area. Note- if you don't like bacon or onions, make sure to request it without as that's standard. They kindly gave is a fresh one as we don't eat either between the two of us. Sauce gets 4.5/5. They need to have pretzels to go with a beer cheese that's this good. Fries and sweet potato fries were good but nothing to write about other than we were glad to be able to order half regular fries and half sweet potato. The buffalo chicken sandwich was ordered not fried on gluten free bread. It comes preformed in a perfectly round shape. It had something else in it..,seasoning and bread crumbs maybe? Overall the meat had good flavor and texture. The bun was dry and crumbly. I took it off and ate just the meat and veggies. Sauces- they have chipotle mayo, Thai chili ketchup, Apple cider mayo, marshmallow (super sweet probably meant for sweet potato fries), ketchup, mayo, mustard, honey mustard, BBQ, ranging Cajun and ranch. All depends on what flavor you're looking for. We tried them but only used ranch for the fries. All in all, good food, good service, nice atmosphere with optional outdoor dining.
(4)Chase W.
So. The Ahi burger was delicious. Nicely seared, not overcooked. The burger was juicy and the bun was pleasantly sweet. Why do people skimp on fries? I've never understood this. It's the least expensive thing on the planet, you might as well load me up so I'm satisfied. They were thin and crispy and plenty of different sauces to appease any craving. I wouldn't rave about this place but I expect I'll be back here at some point to try the Thai shrimp burger.
(4)Jonathan H.
The food was delicious. I am a huge Black and Bleu Cheeseburger fan, and this place definitely delivered. My wife got the Tex Mex, a burger with onion strings, Gouda, and guacamole, and she loved it. The fries were fine, but the compilation of sauces compensated for the fries being so dull in comparison to the burger. The Ragin Cajun sauce was the best. The blonde cashier wasn't happy to be working, which is fine- work sucks sometimes, but don't let it affect the thirty seconds you actually speak to someone. The younger gentleman walking the floor was very nice and sold me on signing up for the Burger 21 Club. Overall, great experience and the food was absolutely marvelous.
(4)Georgie M.
Yet another really good burger option for the Chandler/101 area! Over the last few months we've gotten a Smash Burger and now a Burger21 last week. If UR into red meat, how can you go wrong? I came here to grab something for a late night at the office and Burger21 hit the roof of my flavortown mouth. Sorry Fieri! LOL I kept it simple. The cardiac arrest Blue Cheese and Bacon burger for only $7.95 and a Chocolate Malt ($4.95) to wash it down. Both were good. Expect to pay $12 or so, if you order a soft drink. Don't those iced cold beers looked good? There's a real high probably I'll be back with some co-workers real soon.
(4)Tzarina W.
Pretty good! Ahi tuna burger with tomatoes, cucumber lettuce, Siracha aioli, caramel soy sauce, avocado on a cute sesame toasted bun for $10. Perfectly shaped as if you didn't want to eat the nice presentation! Ordered regular sweet potato fries for $3. Prepay at the register. Grab a number. Find a table and wait for order to come to your table. Pleasantly surprised with the taste of this combo. They even had about 10 different kinds of sauces such as Thai ketchup and chipotle mayo. Variety is key!! Inside seating was blasting cold air. Too cold for me. Optional outside seating was great for some fresh air for this time of year. The only horrific experience was when I left I ran my hand through my hair while driving to my next destination, and something weird was in my hair. Some crustationlike texture. Then some legs of some sort. And then as I was driving I see some weird bug!!!! Ughhhhh!! Screamed and drove to the nearest parking area as the bug ended up crawling from my waist seatbelt. Parked and ran out of the car and brushed that creepy weird looking bug off of me!! What a relief. Outside seating gave me an unwanted friend. Lol....despite that bug scare (meant for a bug's adventure elsewhere), I did enjoy the presentation of the burger and fries and loved the taste. Will be back soon to try more and the shakes.
(4)Paul G.
Beef burgers were good, but don't get the Shrimp burger unless you like eating a mushy mousse-like texture... The shrimp burger also had no flavor... I've had shrimp burgers before that were entirely made of shrimp and not full of fillers... Gag.
(4)Megan T.
Keepin it simple. Burgers were great. Absolutely great. And if I rated just on burgers, I'd give this place five stars. But I dont. I was really bummed they didn't have the cheese ale fries - which I heard was fantastic. Who runs out of cheese at a burger place?!? Service was odd. They were friendly...however having six different people come up to you every five minutes with your mouth full of burger was slightly excessive. It passed the point of being attentive to the point where it seemed they were rushing us out...even though there were only two other groups of people there. Little pet peeve of mine - employees with cellphones will always create a negative experience for me. Moving on...ketchup bar! Toasted Marshmallow - disgusting. It was a cross between vanilla yogurt and icing. Think and runny. Ragin Cajun - nice with a little kick! Thai Ketchup - it was good! Maybe could use a bit more spice. Chipotle Mayo - It's no Copper Blue's, but it's pretty good. In conclusion, I must admit I like this new little burger place. But perhaps I'll do To-Go next time.
(4)Marcus W.
Craft burger joints seem to be on the rise nowadays. What makes this experience different from the "big box" franchise chains like Five Guys, In 'N Out, and Smash Burger? Not much I suppose, but Burger 21 (B21) stands out a bit in my mind for a few reasons. First, the decor/setup is nicely done. The interior is highly modern and clean. It's not cluttered but yet can comfortably seat variously sized parties. B21 has a hand washing station in the middle of the restaurant. Now, on paper, this sounds a little strange but I really do feel like ALL burger (or finger food based) joints should utilize this concept! The station was kept very clean, in the 45 minutes I was at the restaurant I saw employee visit twice to tidy it up. But what a great way to sanitize before you start touching your food. Second, the separate "stations" was a cool idea and it worked. There's a dipping sauce station for your fries. Yes, there's even a toasted marshmallow dipping sauce for those sweet potato fries-- YUM! There's a specialty beverage station (aside from your standard fountain drinks) where you can order custom milkshakes or beer/wine. The beer options are bottle only (no draught) but they had a decent selection of craft brews to select from. Lastly, the quality of food was above average in my opinion. The meat used to make my swiss cheese burger was fresh, cooked perfectly and laid inside a super-fresh gluten-free bun (made locally). And the toppings weren't overdone. You know how sometimes eating a burger requires a wet suit with 3 rools of paper towels to clean up everything that fall OUT of the burger? Well, not with B21- my craft burger had the perfect amount of toppings and every ounce was consumed without major spillage. A plus for me! There are not a lot of menu options here- maybe 5 types of burger (standard, with cheese, with bacon, with mushrooms, etc.) and I believe I saw a chicken burger. There was a small menu for the kiddos- junior burgers, chicken fingers, etc. The french fries were the thin, crispy ones (sort of Fat Burger-esque) and they were delicious. For 2 cheese burgers, 2 fries, and 2 fountain drinks the damage was just under $25, so that seemed a little pricey to me. Maybe this is more of a treat or a break from the chains- but not something I'd go to every time I craved a burger. Overall, the experience was very positive. Friendly staff, good food, and a few niche ideas and it was great! Give it a try!
(4)Theresa B.
20 minutes for a burger! Although the TexMex sounded delicious, it was undercooked! Service was slow for the second time and two of our four burgers were undercooked. I will go spend my $10/burger somewhere else... unimpressed...
(2)Nate G.
Burger 21? More like, 21 Minute Wait Times
(1)Michelle M.
Great burger joint! Staff is young but attentive and trained well. Food is great! Food is fresh and made everyday. I love the turkey burgers. The shake of the month is fantastic! Sydney M. is so kind and helpful. She will go out of her way to assist you with your needs.
(5)Anthony D.
Neighbor was craving a burger the other evening and mentioned that one of her coworkers absolutely loves this place. Since it was only a hop, skip and no jump away, we rolled over there to check it out. The joynt is hip looking, with a cozy and super clean ambiance, along with a very competent, friendly staff that has an awesome work ethic. Our burgers were absolutely DELICIOUS. They were juicy, well seasoned and cooked to perfection. Cold beer was available to wash it all down. The fries were average for my taste. In my opinion, if you offer such thin fries then they should be crispier and served standing up Belgian style, instead of wilted inside a little serving dish. Now, if you're one of those munchers that thinks all burgers should cost about the same price as those fast food chains, or you're the type that thinks you're getting quality food at that $6.99 all you can eat Vegas buffett, then you might think this place is too expensive for your lint filled pocket. Now if you don't mind spending a bit more for quality, then pop right in and have a bite. What impressed us most, was how friendly the staff was. They acknowledged every customer on arrival and departure. They checked in with each table, to ensure all was good and they kept busy at all times, cleaning, prepping and interacting. Kudos to management for having such an impressive staff. So many businesses could benefit from your training policy. I'm looking forward to my return visit in October.
(5)Taryn M.
Service: pretty good. Young kids working, so it's the service you'd expect at a fast food place. Cleanliness: all the tables were biased when we came in. Restaurant has a modern vibe to it. Very crisp and clean. We sat outside to eat. They have metal tables, probably not the best decision in Arizona. Food. It's okay. It was bad. It was "omg good" it was simply, okay. No better way to put it. Probably not good enough to return, but not bad enough that I wouldn't recommend to someone. Burgers were greasy (as you'd expect) and fresh and hot when we got them. Fries were excellent. The sauce bar is a nice touch. Another Yelp review mentioned sweet potatoes and the toasted marshmallow sauce - excellent.
(3)TJ H.
Burger 21 is the real deal. I had the Tex-Mex Haystack Burger Medium rare (cooked perfectly) with fries ($7.99). It was awesome. My son had a Kids Cheesy Burger with fries and a chocolate milk ($5.49). I was impressed that the chocolate milk was made to order. It wasn't the stuff in the little milk cartons. Nice job. The restaurant was clean and the staff was very friendly. I know most everyone will compare it with Smashburger, Five Guys and Habit Burger. But here's some differences. First looking at Kids meals. My sons Cheeseburger, fries and made to order chocolate milk was $5.49. Smashburger it's $5.78 and that's with Horizon carton choc milk. Five Guys doesn't have a kid's burger so he gets the Little Cheeseburger ($5.09) which doesn't come with fries or chocolate milk. In fact, they don't have chocolate milk or really any drinks for kids other than the soda machine and tea. Regardless, adding $3.79 for fries (which of course is enough to share) and $2.39 for a regular drink and Five Guys becomes VERY expensive to take my son for lunch or dinner. In fact, just about everywhere is cheaper for a kids meal. And Habit Burger is the least expensive @ $4.50 for a kids cheeseburger, fries and choc milk. The burger I ordered, the Tex-Mex Haystack @ $7.99 would cost about $7.29 at Smashburger, $8.99 at Five Guys and about $8.35 at Habit although Habit includes fries and a drink. They each have their own positives but if you're near Burger 21 I would recommend stopping and checking them out.
(5)Jay M.
It is always nice to have a good selection of quality burger places around my neck of the woods. I love burgers and Burger21 didn't disappoint at all. There are a ton of options and good shakes as well. They asked if I wanted my burger med-well, at which I said no please, med-rare. They said no problem and it came out cooked perfectly! I always appreciate when restaurants accommodate the way you like burgers cooked, as too many places will only cook med+ and dry out their burgers. For our fries, there was a ton of different dipping sauces to choose from (I forgot to take a picture, but it was a nice option). I remember the chipotle mayo was preter good. My daughter of course, liked the plain old ketchup. I saw a shrimp burger come out which looked better than my beef burger, but I would still recommend the hamburger unless you are apposed to beef! The atmosphere is typical fast food decor, with a very nice clean dining area. I will be back for sure and look forward to trying other burger combinations! Check it out if your in the area, it's in the Whole Foods parking lot Ray Rd / 101
(4)David H.
Usually I write reviews wondering why a restaurant is rated so highly... This is one of the rare times when I feel the rating should be a bit higher. Not a lot more- 4 stars instead of 3.5. But still... Great burgers! Tasty and unique!
(4)Rob E.
What is all the hype about at this place?! Nothing! I thought this was some sort of fancy burger place, but as soon as you walk in, it's your average fast food burger joint. Place is misleading in my opinion. The fries were soggy and worse then regular fast food places, burgers were not cooked deliciously and dry. Milk shakes are not made with real ice cream and the chocolate one is over loaded with Hershey's syrup. Blah! The major disappointed was not only the food, but they cannot handle a rush of customers. We walked in when it was moderately busy. No line. The kid at the counter who took our order was super slow and no help at all. No suggestions, no up sales, just super lazy with his customer service skills. We sat down and waited about 20-30 minutes to get our food while hearing people yell at each other in the kitchen, constantly calling out a servers name over and over again. Very annoying and unprofessionally loud. Not good. No love. Don't go here. Wait at least 6 months until they get there staff straightened out. On another note! The concept of this place is great! It's a nice clean place. Love the ideas of a lot of different burgers and specials. I like the menu. But you need good cooks, loyal employees. Good service to execute. They are not at all there yet. I'll go back on the next blue moon and review again.
(1)Tim M.
Was shopping in the plaza this place is located and decided to stop in, because you can never go wrong with burger. Ordered a BBQ bacon cheeseburger and a small chocolate malted milk ball malt. Damn, the burger was really good. There is nothing worse than a BBQ burger where they get skimpy on the sauce and this one definitely doesn't do that. The malt was pretty damn good too, but I couldn't finish it, the burger was inhaled in record time. Check this place out if you get the chance.
(5)Sue C.
Burger 21 is part of a national chain, but apparently there are only two of the them west of the Mississippi. This one and one in Scottsdale. Sleek, clean, with both indoor and outdoor seating. Parking is very tight during lunch time (there is a Paradise Bakery next door and they share parking). Pros: *The burgers are delish! I had the Philly cheese burger with peppers and onions ($7.99) and my friend had the mushroom burger ($7.99). They normally cook them medium well, but I asked for mine with no pink in the middle and they nailed it perfectly. The quality of the meat was excellent. *Both my friend and I had the malted milk ball chocolate shakes ($4.99) and they were awesome. Cons: *Our food did not come to the table all together. First my burger shows up. A little while later our shakes show up. After a further wait, my friend's burger shows up. Who serves food in stages like that? *The line to order is weird. It is too short and after a few people are in line it blocks the door so that you can neither enter nor exit (you would think that the local Fire Marshall would have heartburn over how that works). *Prices are a little high for this market (maybe on the East coast or in California they would be in line, but not in AZ). I will return and try some of the other items on the menu in future.
(4)Mike H.
Pretty decent place right here. #1 item is their choices of Condiments/sauces. I got an Shroom burger, was cooked decent, good fixins fresh buns... Not over the top, but a tad better than most places. Wife got a Chili dog, .. Was overboard, but she loved it as well. Got 1/2 basket Fries 1/2 Sweet Potato fries, decent size n texture, Tried almost all the sauces, and we tore up the Chipotle somethign sauce,, Chipotle n mayo? dunno, but was very good... yummm, Got a few other burger shops to try, to see which is the new go to place..
(4)Joyce W.
"Red meat is not bad for you. Now, blue-green meat--that's bad for you!" ― Tom Smothers Two days of Thanksgiving leftovers is about all I can take before I want something different. Those who know me know I love my seafood. While The Ahi Tuna Burger would usually be right up my alley, I decided that after so much turkey in my belly, I wanted a greasy cheesy burger and thus, I ordered the Cheesy Burger from Burger 21! I've been wanting to give this place a try. With a location in Scottsdale, I never had an opportunity to stop by since I'm rarely in the area. When I saw they were setting up right next to a delicious pizza place a couple doors down, I waited patiently to get my hands on a burger. Today was the day I got to sink my teeth into one of these bad boys! The Cheesy Burger is described as, "Lettuce, tomato, American, cheddar, or Swiss [what I ended up choosing] cheese, toasted brioche bun." It was all that and more. Juicy flavorful meat for $6.50! I got a side of sweet potato fries with my burger since I wanted to take advantage of their condiments station. The mister got the Tex-Mex Haystack with sweet potato fries and a bananas foster milkshake. Everything was so tasty! Even that grease that oozes out of the burger with every bite was good. Burger 21 does their burgers justice. It's either that or my taste-buds were just happy from protein that didn't come in gobble-til-ya-wobble form. Nonetheless, I like how they make their milkshakes. Yummy! Would I come here again? Definitely. I need to try that Ahi Tuna Burger, Spicy Thai Shrimp Burger, and some cheese & ale fries! Note: Sweet potato fries and toasted marshmallow sauce is a definite winner. The chipotle mayo sauce is also friggin amazing. Woo!
(4)Cassie J.
First timer here. And I'm impressed enough to return. Because I am now addicted to their milkshake. I don't get a hankering for a shake often...but when it arises...you need to appease that craving. The brother ordered the chicken Parmesan and was blown away. He practically inhaled it. With a cookies and creme milkshake. Pretty standard as Oreo shakes come. I got the skinny since I was indulging in the creme brûlée milkshake. And that was the best life decision I made all weekend. The sammich was a mediocre turkey burger with a dry bun. Good by turkey burger standards though. Atmosphere: it's cute, looks clean but it's small and it is a frozen trundra. I saw a penguin and a polar bear a few tables over. Kinda pricey for a burger joint but worth a little indulgence for a shake that's far better than jack in the box.
(4)Alexis J.
I've been here several times and each time it has progressively gotten worse. I noticed that the employees and the establishment itself are very dirty. My last experience and will literally be my last was horrible. We ordered and sat down and surprisingly the food was brought out pretty fast (they're usually always slow to serve you) but my burger was wrong, I had ordered it plain and it came out with every topping on it. So the young lady went in the back and picked off all the toppings with her bare fingers and returned with a hamburger soggy with ketchup. There was also a man at the counter complaining that his burger had something in it that was hard as a rock and he had no idea what it was neither did the manager. It looked repulsive whatever it was. My husband also was poisoned from this experience. I will not be returning
(1)Steve L.
They have the best chicken tenders in town. The fries both potato and sweet potato are excellent.
(5)Lori S.
Love the burgers. You really go to heaven with this tasty treat and I don't usually gush over hamburgers. The fries weren't stellar. And the price of the burger is higher than I would normally pay. So we have decided to forego the side, get the sandwich to go and eat a salad or chips from home for future visits.
(4)Alex S.
Good selection of burgers: beef, poultry, seafood and vegetarian options. I ate a Cinco Burger, on which the jalapeños were good and spicy and the burger tender and juicy. The place is modern looking, neat and clean with friendly and helpful staff. Overall I would say the strong point is the burger options for diners wanting other than beef.
(3)Richard R.
Walked in before they were officially open and ended up getting a free meal! Got the burger they had on special for the month (forgot the name but it had a fried pickle in it) and it was delicious...and huge! Ops Manager came around and gave me a pumpkin pie shake as well. Will definitely be going back when I want a gourmet burger!
(5)Lauri S.
I've been dying to try this place since it opened and was so sad it was so disappointing! Medium burger was served rare, bun was so soggy it was inedible and parsley fries were bland. Next time I'll go to Five Guys
(1)Darlene C.
Order took too long, it was cold, and how can a burger be pretty costly and taste like crap...I ate at Zin Burger and although they too are expensive, ordered a Kobi burger for 15.00 at least it was delish.. but not in my neighborhood, so I must say the best quality burgers are made at Whole Foods, and the Bison is awesome. ..don't wast your money ..Shakes looked good but not for like $6.00...
(1)Jessica C.
The first visit to Burger 21 was fantastic. Top notch customer service and delicious, juicy burgers. We ordered the Black & Bleu and Tex-Mex Haystack burgers. The combination of rich bleu cheese and salty/smoky bacon on the Black & Bleu was awesome. Definitely a heavy burger though, a good one to split with someone. The Tex-Mex Haystack was the favorite of the night. The guacamole tasted fresh and the flavor combinations were spot on. We also tried both traditional and sweet potato fries. Both seasoned well and cooked perfectly. The shakes are hands-down the best in the area! A-mazing. We had the bananas foster and chocolate malted milk ball. These shakes are what dreams are made of! Delicious and not overly sweet with the flavors really carrying through. And there wasn't any artificiality to the flavors. The second visit was disappointing. This time we tried the traditional fries with the cheese & ale sauce. It came out quickly and it was delicious. The sauce was a great consistency, not too runny or heavy. Our order was slower to come out and when it did finally reach our table it was the wrong burger. The staff were quick to help but then we waited another 25 minutes for the right burger. At this point we had eaten all the fries and sauce and decided the burger was a lost cause. I went to the counter to get a refund for the burger, at which time a waitress brought over a to-go container which supposedly had our forgotten burger in it. The staff did go out of their way to make up for our disappointment. They gave us coupons for our next visit and voided our entire transaction for this visit while offering sincere apologies. To top the experience off, when we got home we found out the burger in the container was also wrong! lol. But our first experience with this place was so good and they were very genuine in their attempt to make up for this experience that we will be returning for a 3rd visit, at which time I'll write an update/follow-up review.
(3)Cindy O.
First visit to Burger 21. Ordered the Burger 101 and onion strings to go. The onion strings were so heavily coated with salt I could not even eat them. The burger was very salty as well and did not finish it. Very disappointed and will not return.
(1)Maria B.
love the place and cookies are the best
(5)A R.
I've been here on two different occasions. The first time, it was around lunch and not busy. The order took forever to come out, but it was very tasty. I had a Tex-Mex burger. The meat is so juicy and flavorful, I didn't even mind all the grease that oozes out when you bite into it. The second time around, the place was packed. We had to wait a bit before snagging a booth that was newly vacant. Luckily, the food came out quicker than the last trip. I had the Cheesy Bacon with a lettuce wrap instead of a bun. They forgot the bacon -__- It was just the patty with cheese, I had to get my own condiments (Chipotle mayo is heaven). I also ordered a kids chicken tender meal for my toddler, but they forgot to bring his juice. He enjoyed his food nonetheless. Next time I go, I'm ordering a milkshake.
(4)Cynthia W.
I tried this place for the first time yesterday for lunch I was really excited about the menu but the service was not good at all. I ordered a gluten-free burger with gluten free fries, when the order arrived it wasn't even what I ordered. So they said they would redo my order and send a manager out to talk to me I waited 15 more minutes no one came out to talk to me finally got my burger & fries. Burger was okay fries were luke warm.
(1)David H.
Order at front desk and sit down then they bring your food type deal. Clean and modern setting, good service had someone asking if everything was good about every 5 mins, lol. I tried the black and blue, good burger but needed more flavor. Blue cheese was very mild and bacon was cooked ok. Bun was good could have been a bit softer. The sweet potato fries were the shoestring style, good overall. The fun part was the condiments bar. Diff types mayo, mustard and ketchup. Weird one was toasted marshmallow which actually went very well with the sweet potato fries (think thanksgiving). Thai ketchup and Cajun where the standouts. Overall good place but the price of over $11 for burger/fries is a little steep and makes you expect higher quality food.
(3)Bonnie C.
Awesome burgers! So excited for such a great burger place in chandler! Fresh meat, lots of variety and great service! Will be back, often.
(5)Jeff M.
Great taste and great family friendly atmosphere. Sauce bar provides variety to spice things up.
(5)Mike M.
Wow! So good! Had the chicken parm burger and way better than expected ..going back soon to try other burgers! And the vanilla shake was amazing too.
(5)Christine J.
Good burgers and shakes but way way way over priced. Fries were nothing special. Rather go to sit down restaurant like Red Robin.
(3)Terri T.
Very slow. Take out. Chocolate shake looked beautiful and was very large but they absolutely ruined the best part by sprinkling brown powder all over the whipped cream. Gagged on it. Think it was sawdust. Fries...just so so and had a funny aftertaste. Cheeseburger, medium, ketchup only turned out undercooked throughout yet very crispy hard on one side. Cheese looked like a thin sheet of wax melted on top and the lettuce and tomato (I guess they don't do special orders?) made the bottom of the roll soggy. The dog loved it. Husband's BBQ burger was also very undercooked. Funny since it took so long to cook. Parking is also horrible. Not worth $23.
(1)Caren S.
I really liked this place when they first opened. I went back for a second visit with my family and was disappointed with the entire experience. One of the people with us orders a shake that came halfway through the meal. I have a tomato allergy and requested no tomatoes on my salad, they were mixed in. I would have sent it back but it took a while to get our meal to begin with. Then they forgot my salad dressing. My burger on top was too rare so I ate around it. We also ordered a basket of fries for the tavle, not sure how fresh they were. Sad experience and I was embarrassed since I had originally raved to my dining companions. It's such a shame since it is such a great concept and they offer a gluten-free menu. Not sure I will give them another try. Too bad.
(2)Woody L.
Some of the burgers are pretty good but slow inconsistent service along with high pricing is spoiling a good thing. Better wake up mister manager before your business goes kaput. I will choose other burger joints before going back to Burger21.
(2)Christie T.
The place is super modern and clean and the menu seems promising. Burgers and fries were separate so it was 14 bucks for a burger, fries and drink. Meh. Fries and burger are good but the burgers were incredibly greasy. It was just okay overall. I would suggest giving it a try though.
(3)Cabo D.
Probable the best turkey burgers around also they have 10 different sauces for the fries and burgers. Shakes are not bad but one downside is that they do not have malt powder...is it so hard for place that serves shakes to have malt anyway not a deal breaker.
(4)Lily L.
Not allergy friendly although they appear to be. We went in on 11/25 at 5:30 pm (not busy) and selected the non gluten free menu. On the bottom of the menu it stated to let your server know if you have a food allergy. My child is allergic to dairy and eggs so I asked the server if their brioche had dairy or eggs. She smiled and said she thinks so. I asked her to check so she said she would ask her manager and left. She came back and said it does. I asked if there were any options without and she said no ,everything has dairy and eggs. Now that may very well be, but in my experience at most restaurants, usually the manager would come out or at least we we would be offered an allergen menu. Here, we were offered neither. Their gluten free menu and their allergen statement are useless without proper training. Unless you are one of the rare people with a medical diagnosis of celiac, gluten is a sensitivity, not an allergy. In other words, your body won't try to kill you if you eat. It is a shame this place is not a new option for our family. I will never be back, even without my daughter. I will stick with The Habit, it is easier to find parking anyway.
(2)Michael M.
Great burger. I ordered the Tex-mex burger and it was cooked perfect. The Gouda cheese made the burger. I suggest trying the chipotle mayo on everything.
(5)Cameron D.
Gourmet burger joints are everywhere now and because it is no longer unique I am basing this revue in service an quality control. Food is good but this is my second visit and they forgot the milkshake I ordered and when I went to ask them about it they made up an excuse that they were swamped instead of just making me one. The place wasn't at all busy either. The first visit my girlfriend medium burger was rare. Never had problems at burger Fi, Habit Burger, or Five Guys. Maybe it's just this locations management.
(2)Vanessa G.
I have been to this place a few times before and had no problems, so I was confident that this time would be similar to the others. I was definitely wrong. When I went, it was around 45 minutes until they closed, so there was still plenty of time to order and get out in a reasonable amount of time. I never mind the waiting time, so that wasn't a problem. When I got my burger it was about 15 minutes until they closed and I needed to be home, so I headed back. When I got home and opened the burger, the center was bright red, NOT the "warm, pink center" that they are famous for. It was RARE. Went in the next business day to get my money back, because by the time I would have gone back the night before it would have been closed. I talked with the manager on duty, who was different than the one I had spoken to on the phone the night before. This one seriously sat there and stared at the receipt like it was some damn foreign language and then preceded to tell me that my rare burger was not rare, even though I had pictures of the BRIGHT RED center to prove it. Then she goes on to complain that I should have come in the night before so it would have been "easier for her and the restaurant"...okay kind of just told you my situation and why I am in today and couldn't come the night before. This is after telling her twice already! I seriously spent 15 minutes arguing with a half-wit "manager" about getting my money back. Didn't think it was that difficult, but I guess for Burger 21 it was. Never going back here again.
(1)Pat D.
Burgers are overpriced for this style. I think 6.99 for an average Size burger. Fries are extra more than 2 dollars. My teenage son's burger was way underdone. We asked for well done and it came out mostly red inside and dark outside. I noticed after he took a couple bites. We had them make another. The same thing happened a second time after waiting the 6 minutes or do promised by the owner. He did give us a 5 dollar token for our troubles. I got a Cobb salad. It was average size, not huge for I believe 6.99 or so. Meh. Not impressed. Might just go get a free milkshake with our 5 dollars.
(3)Craig P.
Food was just ok but nothing to shout home about. The burgers were kinda bland, the fries were not really flavorful and were kinda mushy. I would not go back.
(2)Ashley S.
It's unfortunate that the food is good, but your service is terrible. They can't put the order in correctly...even if you repeat it. It is very slow and it wasn't very busy. It is extremely cold in the restaurant. My family has been many times. This was my first visit and they told me what I experienced tonight is normal practice. You should really try to improve. Hiring more responsible adults and not kids who are too busy flirting with young customers than serving the people who came in first. Absolutely ridiculous !
(1)Jaswant A. S.
Came here one day for lunch with a group of co-workers. Same mall as Fired Pie, Starbucks, Paradise Bakery, Panda Express, and Whole Foods so there's ample parking even if you have to walk a little. It's in the former space where there once was a Qdoba. We all ordered one at a time down the path that takes you from the cashier around to where the fountain drinks and sauces and napkins and utensils are. This area is a real cluster if you want either refills or you forgot to grab something the first time around because when it gets busy like when we were there, there's a whole caravan of folks to contend with coming straight at you from the cashier. You can either be polite and patient and wait for them to pass or just force your way in and quickly grab whatever you need. So we grabbed what we needed and waited for our orders. Menu offerings reminded me a bit of this place in Vegas called I Love Burgers - which was about as pricey as well. While we waited I tried a number of sauces in little cups while my co-workers watched and shook their heads - Thai Ketchup (meh), Apple Cider mayo (not bad), and Chipotle mayo (also not bad). I got the shrimp burger but had to first flag down the waitress who was running around from table to table asking if anyone ordered the shrimp burger - delivery system needs a little tweaking there. I also got the fries and a fountain drink. Shrimp burger was pretty decent. Wish I could say the same for the fries but I had a few and ended up giving the rest to my co-workers. So the burger, fries, and drink all together ran me about 15 bucks. We all agreed it was rather pricey for what you get. Considering this, I think it's safe to say it's highly unlikely we'll be back. When we yell out choices for lunch, this place never seems to come up.
(3)Brian R.
I would start by saying I had high expectations. I will also say they deserve some grace as the place just opened but they did make 4 of our 5 burgers wrong. Funny detail my 'shroom burger had 1 slice of mushroom on it. They did offer to remake the burgers but I just couldn't see throwing out all of that food. As for the food. Pretty good burgers, juicy, good bun. reminded me of an old fashioned hamburger that you rolled yourself at home. But certainly not worth the price. Excellent fries, very crispy with choice of sauce. But again not sure about the $6 basket. The decor and atmosphere is trendy and very "San Fransisco". Overall I would have to say go across the 101 to Culver's. Though Culver's a much more conservative atmosphere, you will certainly have a better burger, better service and save 30% on your bill. If it makes you feel better donate the 30% you saved to the charity of your choice.
(2)Alexis C.
Pretty good burger. I agree w/others that the regular fries are just 'okay' and the sweet potato fries are very good, especially with the toasted marshmellow sauce. Our favorite sauce was the Ragin Cajun. I had the BBQ burger (excellent, will get again), and my son had the bacon cheese sliders, he really liked them.
(4)sharon h.
Great burgers cooked to perfection. My husband and I split the mushroom burger and sweet potatoe fries. Both were excellent and the service was superb! They have really great ketchups - the thai ketchup was delicious. Gourmet burgers with reasonable prices - we will definitely return. Nice to be able to sit outdoors.
(5)Javier C.
I have to give Burger 21 only two stars for a couple of reasons. First, service. Despite there being at least 15 staff members, service was slow. My friends order came out 11 minutes before mine did. The owner clearly saw that we had been waiting a while for the second burger, but he just asked a staff member to check on it rather than find out himself. It wasn't busy as we went around 1:30 pm. Second reason I am disappointed was I ordered my burger without cheese. When my order finally came out, it was clear they scraped off the cheese. I could still see melted cheese on it that had been wiped off. It could have been they reused the same bun and toppings and made a new burger patty, hence the long wait...but either way there was cheese on part of it, then wiped off. I did inform the owner who apologized and gave me a $5 off coupon for my next visit. For a burger that was $8 without fries, this was somewhat insulting especially after he informed me the cook made a new burger. Either I was lying or he was. They offered to make me a new one but I wasn't wanting to wait another 15 minutes. After all was said and done, I ate less than about half the burger as it was very soggy and I was ready to just leave. The $5 coupon isn't enough incentive to get me to try it again. That's a shame as I was hoping it would be a great neighborhood joint like Fired Pie next door is.
(2)David H.
Had hi hopes when looking at the menu. Sandwich was very small for the price and barely warm. French fries were undercooked and soggy. Sandwich, fries and a small drink came to $13.80. Never again.
(1)Stacy L.
Because I wanted to like this place I attempted again. Speed was better. But i am sick as sick can be. My meat was not med well but don't think that was it. Gluten-Free, don't think so!
(1)Katie S.
Very impressed with this creative restaurant! I had the Sonoma valley salad with grilled chicken and my brother had the monthly special, the turducken burger on a pretzel bun. Both were great. Service was excellent. I like the many different sauces to choose from. The fries left something to be desired, won't get those again, but I'll probably be back to get a cookie sundae.
(5)Carrie B.
I'm so torn writing this review. This place has so much going for them. The location is great! It's next door to Paradise and other popular eateries. The decor is vibrant and inviting. It's like a modern day diner. You walk in and the girls take your order there. They have lots of recommendations for you and will answer lots of questions if you have. They are pretty patient. The menu offers many choices and unique options in my opinion. I do think it's a little pricey. For my son and I it usually runs us usually $20 and he eats off the kids menu. It takes about 7-10 mins to get your food. I have been here twice. The first time I got the bacon cheeseburger which they told me they cook the burgers medium well not medium. Well I ordered my burger medium and well honestly it came partially still mooing. The burger itself was great and full of flavor minus the mishap. I did order the gluten free bun and it was great. Also with side of half and half fries which I'll get back too. Second time I ordered the spicy shrimp burger. It was ok...tasty but ok. This time my bun crumbled in my hand. I think it was old. This my friends took away a star. Again another basket of half and half of fries and the same thing as the first time. They were so dry. Even with sauce bar it was dry as a dry wedding! I don't get it. For a burger joint French try's have to be on point! This took away my last star. So I wanted to love this place so bad. I'll try it again and we'll see!
(3)L L.
Won't be back. Greasy. Overpriced. Was told the burgers were gluten free before we came. Only the beef burgers are. Fries were boring and super salty. Across the parking lot is whole foods. They have great burgers. Here's my last complaint we arent full and are going to whole foods to fill up. Disappointed.
(1)Georgiann S.
Delicious burgers, light and bright atmosphere, great fries...no complaints. Will definitely be back!
(5)Daniel V.
Tala the girl who took our order seemed like she could careless. Our first time. Was not impressed. She didn't offer cheeses until I asked then charged extra without telling us. Wait took forever to get food. Price seemed high for what you get. Wish we would have been informed about the sauce bar before ordering basic ketchup and mustard. Other than that, food was pretty decent. Would eat there again but wish the staff was more friendly and informative.
(2)Tracey K.
I had their sonoma salad with grilled chicken. It took forever for the food to come out. I was hoping that it was going to be an awesome salad, but it was average. Fired Pie in the same complex makes an awesome salad!
(3)