The Charcoal Grill
190 Crossroads Dr, Plover, WI, 54467
The Charcoal Grill Menu
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Visit below restaurant in Plover for healthy meals suggestion.
Visit below restaurant in Plover for healthy meals suggestion.
Visit below restaurant in Plover for healthy meals suggestion.
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Address :
190 Crossroads Dr
Plover, WI, 54467 - Phone (715) 295-0200
- Website https://www.charcoalgrill.com/locations-plover.html
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 9:00pm
- Mon : 11:00 am - 9:00pm
Specialities
- Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Joshua B.
I was in the Stevens Point area this past weekend with my fiancee and another couple. We were all hungry and needed something downright fulfilling. We stopped in and were immediately seated. I had the pulled pork sandwich. It was very bbq'y. It came with waffle fries and cole slaw. The sandwich and fries were good, the cole slaw was very plain. My fiancee had the "South Of The Border" plate and it was also good, this could have honestly been shared with two people it was so big. It had a very large Chicken Chimichanga and two cheese quesadillas, with rice pilaf and mole sauce. My friends ordered the smothered french dip and a reuben. The Reuben was said to be just "Ok" and the french dip was "Awesome." I don't get up to Stevens Point very often, however I would come back here. The service was pretty good, prices were fair and the place seemed clean and warm.
(4)Tanya K.
My experience this time around was pretty good. Granted I was by myself and I had a simple order. I was seated right away and it did take 5 min or so before the waitress got to me but she was very nice and I ordered a water and an 8 inch Picasso pizza right away. I had about 35 min to get my food and eat because I had an appointment and she told me I should of plenty of time. I got my pizza in about 15 minutes and it was pretty good. I even took some to go. If you are looking for basic sandwiches and wood fired pizzas this place should fit the bill.
(4)Allan R.
When the front of the house is as dirty and unsanitary as this restaurant is I hate to think what the food preparation and storage areas are like. - dust caked on top of video game machine - wooden steak knife handle worn and cracked to splinter - check folder dirty, old and completely split with foam poking through - caked grease on demarcation between restaurant floor and north side bar tiles The food tasted OK but the unkempt condition of the restaurant tells me that this is a place with low standards and is a risk to health. Not a good representative for a franchise with a varied menu and reasonable prices.
(1)C W.
I took my family here about 3 years ago or so for my mother's birthday. I found it to be a waste of money at that time, portions were tiny and the prices were outrageous for what you got. For example my mother ordered the ribs and shrimp, I'm not even sure if they have it anymore. Anyway, she got four rib bones with a strip of meat connecting them and a handful of popcorn shrimp. Which I paid $19 for. After that I said I would never go back. Fast forward to yesterday, a friend wanted to go there for lunch and reluctantly I agreed. Our waitress was a nightmare. We had just sat down, opened ou r menus when she came and asked us what we wanted to drink, she did bring our sodas right away and again asked if we were ready to order. We had only been looking at the menu for maybe four minutes. When we said we needed a couple more minutes she gave us a sour smile and then didn't come back for 15 minutes. We all ordered burgers, which we then waited almost a half an hour for. I got just a plain cheeseburger, the cheese was so thin it was practically nonexistent. The "fixings" bar was a joke. Limp dry lettuce, paper thin under ripe cut tomatoes and canned everything else. There was no mayo so I asked the waitress for some and she just sighs, "it's on the fixings bar". I went back over to it and there was just an empty tub where it should have been, I asked another waiter for some and he just tosses some packets at me and runs away. As for the burgers, I didn't care for mine much, all I could taste was what I can only describe as bottled smoke flavoring. My son's burger was well done even though he ordered it medium rare. We tried to flag our waitress down but she made a point to either ignore us outright or go way around the other side of the dining room to avoid us. My friend finally went and got the manager who came over and offered my son a new burger and to take it off the bill. That was great, however when I started telling him about the terrible service we got from,our waitress, he actually said "yeah I noticed that, she's only been here a week, still trying to see how she's going to work out.". What kind of manager notices his staff is giving poor customer service and does nothing? The Manger did give us our total meal on the house so at least he tried to make up for it. The replacement burger they gave my son was still WRONG, it was overcooked again and had raw onions even though he ordered it without. And we weren't the only people getting bad service. A couple in the booth behind us had been sitting for at least 10-15 minutes before a waiter came up to them and asked if they had been helped yet, they said no and the waiter said sorry, I guess I'm your waiter then. There was another guy waiting on tables wearing a very dirty shirt. Gross. Everything was so sticky, I didn't even want to touch anything. I will NEVER go back there. I'd give this place a negative 5 stars if I could.
(1)Chad H.
Food not good.. All over cooked or cold. Slow service. We were the one of only 3 tables and had to wait for 45min for our food. Cooks obviously don't know how to cook. Felt bad for the server but she really didn't go that extra mile.
(1)Kao V.
Since it opened several years ago, I've only been here once but once is enough for me. My husband and I thought we'd try their breakfast buffet. What a wrong turn. We waited about 15 minutes in line to get seated. Their roasted potatoes were salty and dry. The scrambled eggs were soft but had a lot of liquid in it. The bacon were crunchy and meh. There wasn't anything spectacular about the food. I'd rather eat hotel breakfast than this place. In addition, they didn't refill their food so after a lot of unsupervised kids went through the line, all the food were gone. When we asked for more food, the server said more was coming but it never did. How disappointing. The ambience was beer and sports décor. Nothing that stood out. Service is friendly. That's really all what I have to say about it.
(1)Katie R.
We used to visit here when we lived up this way. Always had a good meal and they have nice menu selections.
(4)Jessica K.
All right, let's start this off by saying I've worked in food service for many years. My boyfriend and I stopped in around 2:45 PM for a late lunch after shopping. I'd been craving a juicy, nice burger for over a week, and today is the day! Visually nice, well-decorated if you're into sports decor and beer signs. There's two tables when we arrive, and we were seated by a gentleman who I believe was the manager. He was friendly and took our drink order. He tells us that he'll be serving us. We get our drinks and are given time to look at the menu. The Coke tastes funny - like there's too much syrup, but it isn't bad. Just different than normal Coke. Not a huge deal, so whatever. We look at the menus and know what we want within a couple minutes. Then we proceeded to wait another ten to fifteen minutes for our waiter (the one who we believe is the manager, mind you), to stop chatting with a waitress rolling silverware with his back to all the tables to realize we're ready to order. In this time, he's seated one other table, a middle-aged couple. After about fifteen minutes of waiting, not looking at the menu so as not to send a mixed message about not being ready to order if he happened to look toward us (which he never did, and I was starting at the back of his head the whole time trying to use telepathy to convince him to turn around and notice us), he finally turns around, and heads in our direction... ...only to veer off course and stop to take the order of the middle-aged couple who came in a good ten minutes after us. From working in food service before, this is all-too-common of an issue. My boyfriend and I are in our mid-twenties. A waiter or waitress will often serve an older customer before a younger, because they except the older couple will tip better, being more mature and (probably) more wealthy. So we continued to wait another several minutes for him to finish taking the middle-aged couple's order. It's now been about twenty minutes since we were left with our drinks and a promise of "I'll be back with you in a few minutes". He finally comes to take our order, and he's a very nice guy. He doesn't write our order down (or the order of the middle-aged couple before us), which, as a waitress myself, makes me uncomfortable. It's too easy to forget a little detail when you try to commit orders to memory, especially several table's orders at once. My boyfriend orders the Roadhouse Burger, medium-rare, and I get the Buffalo Bill Burger, medium. I'm super-excited, as I LOVE buffalo and haven't had it in a very long time. This restaurant has a "Fixins Station" where you get your own extras for your burgers, like lettuce, tomato, onion and several different kinds of sauces. A really neat idea. So we go up to get our "fixins" while we wait for our burgers to be ready. I'm pretty sure the "fixins" haven't been touched in days. The lettuce is completely limp and turning unpleasant colors. The tomato is slimy, and the red onion is limp and rubbery... and has mold growing on it, something I didn't realize until I got back to my table and actually looked at the onion I'd taken. Mold all over some of it, and starting to grow on the rest. At this point, I'm stunned. Veggies like this are meant to be prepped fresh every day. Every morning it is someone's job to chop fresh veggies. Some restaurants will allow left-overs to be wrapped and re-used the next day, but they are to be checked for quality prior to open, and if any of it is left that night, it gets tossed. This stuff was at least three days old if not more, and was probably not wrapped properly at night before closing. I look around and see the middle-aged couple has a small plate with the same veggies on it that I have. I wanted to go tell them to check their onion, but felt too uncomfortable about it - it wasn't my job and I didn't want to cause waves. Hopefully they looked before they ate, and even more hopefully, maybe I got all the moldy bits (but I doubt it). Our burgers come out in a timely fashion, and the waiter says something to the effect of "I see you found the fixins station" and turns to leave. My boyfriend and I both catch him before he goes and point out the moldy onion, being apologetic about complaining (because we're not those kind of people at ALL). I say that I wouldn't have said anything, but I don't want someone else to have the same experience and cause a big stink for them. He apologized and made noises like this was not the first time this had happened. He took the veggies away, and came back promptly with fresh ones from the cooks station, apologizing again. After he left, my boyfriend realized that his burger was supposed to be on an onion roll instead of a normal bun. Both our burgers are well-done, NOT what we ordered. We ate and left, and won't be back. Maybe they could spend less on a bunch of big-screen TVs and more on proper training?
(1)Melinda A.
wish I had read the reviews before wasting my time and money here. Dead flies on the sill and grubby feeling table should have made me walk - but we were too tired from a long day. the service was OK - friendly. The chicken was dry (asked for bbq sauce - but it never came) - the green beans greasy - the potato overbaked. my husbands fish was scant for the price. the kids seemed to like their burger... oh - beer selection as listed was not available - 2 times of "oh we are out of that."
(1)Jim D.
Burger was good. Specials every night through the week, Monday, Tuesday, Wednesday, Thursday & Friday. You will have to ask what they are.
(3)Jon S.
I had a hankerin for a burger and some good ol American grub for the family. We usually go to the restaurant across the way from here, but apparently the hostess didn't know how to seat a large family...but I digress. We decided to try this restaurant and we were greeted once we walked in the door and quickly shown to a table adequate for our family size. Orders were taken quickly, drinks were brought right away and our hamburgers arrived shortly there after. Everything was fresh and juicy and we had a great experience. The only concern at all with the restaurant was that my wife thought it was a little chilly inside.
(4)Foodie P.
I went in for an order of limp fries and chewey bacon on my chicken sandwich and they delivered with outstanding accuracy! This is why I just don't care for large chain restaurants. The service at this location is friendly enough, but in the 5 times I have visited this place hoping for a different outcome, I have never been surprised by their lower than average food and lackluster atmosphere. I feel like one of Pavlov's dogs; Sultan, as a matter of fact. Come to think of it, I think I just ate a piece of German Shepard Pie! (if you don't get it, don't bother)
(2)Richard Rk B.
Don't base your decision on one take-out reviewer. Charcoal is really nice. Great happy-hour specials. Excellent wood-fired oven pizza and awesome pork ribs. Terrific service besides.
(4)Abby J.
On a Saturday night my dad & I took our grandma out for dinner. We were seated immediately and the service was good. Our waitress was patient with our 92-year-old Grandma. My first disappointment came when she informed me they were out of raspberry iced tea. How incompetent is the person doing the ordering for this restaurant that they run out of a drink that comes from a soda machine? Our food came out quickly, which was fortunate, because it wasn't worth waiting for. The loaded baked potato soup looked delicious but was utterly disappointing - bland, with undercooked chunks of potato. I ordered the vegetarian pizza, it came with way too much raw red onion and a burnt crust that tasted like cardboard. The saving grace of our meal was the desserts, which aren't made in-house. The "Chocolate Lovin' Spoonful Cake" was moist and chocolatey, everything a chocolate cake should be. We could have done without the two lumps of watery, fake whipped cream, but at least they were on the side. I was pleased that among the desserts was a cream puff, which is Grandma's favorite and not commonly seen on dessert menus. If I return to The Charcoal Grill, it'll be for dessert only.
(2)Julia J.
In an effort to advoid all pedestrian chain restaurants, we come upon a charming sign advertising wood pizza, and charcoal grill foods. We make a decision to try the local haunt. We walk in and are greeted to an almost empty place..maybe six tables enjoying lunch. We were greeted by a friendly bartender who promptly took our drink order. We noticed the dialy special "buy one burger, get one free". Looking over the menu...I spotted fried clams. Yummy yum yum...fried clams remind me of my childhood and I convince my boyfriend to consider veering from the special. I talk him into clams and pizza. Unwise decisions one and two. Unwise decision one...The Clams. Ugh....can I say gross. The clams looked amazing coming out. I was excited to pop one in my mouth...instead I wanted to spit it out. They had a funny taste. I think their fryer grease needs to be changed. Second unwise decision...the Picasso Pizza. Naming a pizza after a famous artist...you better deliver on a masterpiece. Well...if you like half overcooked crust while the rest of the dough is raw...then this is the perfect pizza for you. The peppers and onions were completely raw and bitter too. So moral of this yelp posting...read the reviews first and stick with the specials. Or better yet....stick to the national chains.
(1)Hailee G.
I always like to start positively, fast service. Other than that food was not good, reminded me of school lunch. I got French onion soup and half crispy turkey sandwich. Neither were very good. My hsb got pulled pork he said it was fine. I saw the rotisserie chicken and it looked both rubbery and slimey. Would not go back, would do kwik trip before eating there.
(2)French C.
Smoking chimney and wood oven smell from the parking lot... This one had to make my list. Coming in you soon realize a common theme shared by so many restaurants nowadays starts to confuse your mind. But beyond the vintage memorabilia decor and sport jersey dress code for the staff a great menu awaits. I came for the wood oven pizza and my favorite Wisconsin beer on tap but will definitely come back for BBQ chicken or Sunday brunch.. The menu has great options to choose from and portions are good value. Bottom line this one is a keeper and worthy of more good reviews.
(3)Tara D.
I hate for the first review to be a bad one but...really. This food was so pitiful I couldn't stop myself from jumping on Yelp. I had the food delivered so I can't speak to the decor, service, atmosphere, and all that stuff, which may be stellar. But the food I got was just gross. Actually, I will say the chicken was nice and tender, but a hunk of tasty chicken isn't much of a dinner, seeing as the rest of it was gross. "Bourbon yam" sounds good, but tasted like water, sugar and baby food. The "roasted vegetables" had a really wrong, unpleasant taste. Neither did I like the soup, whatever it was (frightening), and the "onion strings" tasted like fried fat, and came with a nasty dipping sauce. I guess I'm writing this review because I had really hyped myself up for some roasted chicken, veggies and potatoes. This is the only place that will deliver such to Stevens Point. So I was extremely disappointed.
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