Flat out toasted tasty subs. The Mediterranean sub (with added hit peppers, oil, and Italian seasoning) is the only thing I willingly eat with artichokes and cukes. That hot pepper mix is New Orleans worthy.
(4)
Andy M.
I love this place. In my last review, I discussed eating at Five Guys for the first time. The day after eating at Five Guys, we went to Potbelly's. This was my second time at Potbelly's. I don't live in a place where there's a Potbelly's so when my family and I visit our relatives in Pewaukee we try to come. This time I ordered the sub known as "A Wreck" with original bread, lettuce, tomato, onion, pickle, mayo, and hot peppers. It was delicious. Service is quick and you don't leave wanting more. Awesome!
(5)
Craig G.
Had my favorite - the Italian with everything and also had a vanilla shake. Eveything was still excellent.
(4)
Nathan V.
solid. good for a sandwich place.
(4)
Katie S.
I shan't compare Potbelly to the other sub chains, because for me, they all serve a different purpose. You know, cheap and fast vs. healthy vs. tasty bread vs. warm sub, etc. Do I over analyze my food selections too much? For me, Potbelly serves the hot sub and shakes purpose. I don't like anyone else's hot subs at all, so if I want a warm sandwich, I'm coming here. Also, I find the portion sizes here to be much more appropriate compared to some of the competition. I always end up full on the regular sized subs. But the shakes. Oh the shakes. I think they're made with Hershey's syrup and vanilla ice cream, but gall darnit I don't care. I love them. They are excellent consistency, tasty, and they come with a cute little cookie on the straw. Sometimes I come here just for a shake. I personally like the Wreck, but I've never been in the presence of someone who didn't like their sandwich from here. The service is almost always excellent. They ask you questions about what you want on your sandwich like they actually care and they often actually smile at you. Crazy, right? I've also never witnessed an execution error on a specialty order. It's a zoo in here at lunch time every day of the week, and even more so when there's live music in the corner (Friday lunchtime maybe?), but you can always take it to go. For fast lunches and tasty shakes, Potbelly is at the top of my list.
(5)
Barry L.
Stopped in for my Jammie with everything (and the hot peppers) and with the cold weather I tried the Chili. Very good not spicy but good on a cold day.
(4)
Mike P.
This is one of two area Potbelly Sandwich shops. I've been here twice now and the employees here are great. Super quick with a greeting and friendly. I like that I can get a sandwich, cookie, chips and mac or potato salad for around $12. I can't seem to find a sandwich combo I like - the mayo gets toasted and tastes bitter to me. The potato salad is really good, much better than the macaroni. The chips are "grab yourself" and are in a display that's Whole Foods display tidy. I like the flatbread, multi-grain, white bread options. I prefer the taste of Jimmy John's to Potbelly but it's nice to have options. THE COOKIES ARE AMAZING. I've yet to try their $3.25 bowl of chili. CHANCE OF RETURN: 9/10
(4)
Taco B.
Good food. That is it. You give your order to the first person, right? She yells it to two others and they yell it back to her. Then, when I arrive at the midway point I am asked what I ordered. ?? I repeat, "chicken salad". I must have seemed put off as she sighs and says, "how do I know what you ordered?". Ugh, I don't waste any more time, except to write this, but think to myself, " you just f*^*king yelled it back to the person that took my order!l like I said, food was good. Don't just ask, listen...cause that's really the important part.
(2)
Heather L.
I had never heard of Potbelly... well except for the one I'm sporting right now. I've been twice now and I think I really like the place. First of all the staff are always so friendly and respectful. The first time I went, the place was dead, and I was just waiting for my sandwich to make it through the oven, so the girl behind the counter just started talking to me and you would've thought that we had known each other for years. They had a specialty sandwich on my first visit... a Chicken Mediterranean sandwich. Delicious... especially with the hummus! The second trip I made... it was dead again. It sounds like it is a popular place, but I must always hit it at odd times... Anyway I had the pizza sandwich. It was also delicious, but I guess I didn't realize that the hot peppers is actually more like giardiniera because I had some very spicy carrots and peppers. And it is SPICY! I wish it was a bit closer to me, but I try to stop in if I'm doing some errands out in Brookfield. I think the prices are reasonable... the menu is a little on the slim side, but then again you could make your own sandwich. This is also a place I would go to for a specific sandwich... I'll have to keep trying the sandwiches to see which would be my 'usual' ;)
(4)
Aubrey G.
The Potbelly franchise restaurant group has, in my opinion, the best hero/sub sandwiches of all the fast food places like it; I mean (much) better than Subway and Cousin's. This location is right on!
(4)
Emily M.
Normally I love coming to Potbelly's, but my experience yesterday made me question if I want to come here again. I had the mushroom melt - which sounded awesome. What I got was a flattened, tiny little scrunched up sandwich. I normally don't complain about anything at Potbelly's, but the sandwich I got yesterday was pretty disappointing. (see the uploaded picture). Also, if you go, make sure you don't go on a Saturday after a soccer match. SOCCER MOMS EVERYWHERE. It was chaotic.
(3)
Michelle A.
I know this is a sandwich shop but I have to say my two favorite things on the menu are their cookies and malts. Now that may be my sweet tooth talking but thAt stuff is amazing. If I have to order a sandwich they have a great pb&j and a good meatball sub too.
(4)
Beth B.
This is basically an upscale subway. I had a basic turkey sandwich and it was great.
(4)
George T.
While in Brookfield we went online to read the menu. My brother in law (BIL) said that they are known for subs and sandwiches. We were able to order on line too and was able to get our sandwiches for pickup. I find that my order was just perfect, my sister had a chicken salad that was HUGE. My BIL had the meatball sub. No complaints from this yelper.
(4)
Jeff M.
When it comes to sandwhich shops, I have to hand it to Potbelly's for their consistency. Both the Bluemound shop and the the 124th st shop have good, quick service. Today, I went in during lunch hour, I saw the line close to the door and almost second guessed eating there. But they had a staff member working through the line grabbing orders. The line moved very quickly and the orders were accurate. He even recognized and remembered my friend's order who seemed to be more of a regular. The sandwich itself comes out of their toaster melting the ingredients nicely on the toasted bread. I've always been a fan of the roast beef and mushrooms. They have plenty of toppings to pick from and it's all displayed in big print behind them on the wall, making it easy to pick from. Also, they offer shakes, something you won't see at Cousins or Subway. They are usually pretty good, they seem a little thick and the straws are too weak though. But overall, it makes for a good combination. They also have bottled sodas and other drinks to pick from. If I may make one more suggestion, grab one of their dessert Dream Bars. That is one of the highlights of my trip there.
(4)
Brad E.
Potbelly has very good sandwiches. I really enjoy the pizza sub, the marinara is very fresh and the mushrooms are delicious. The PBJ, which is no longer on the menu, is still available. It's like a hush hush menu item, reserved only for those who know. I really enjoy the PBJ as dessert. They changed the size of the sub, and the "original" size seems smaller than it used to be. Oh well, it's under $5 so that is still a pretty good deal. The cookies are to die for. This location has shakes and ice cream. For a very small price, you can get and ice cream sandwich made with their monster cookies...That has sugar high written all over it.
(4)
Jeff M.
Who can't love their basic turkey with everything? I crave this sandwich frequently. This location is nice as it isn't always super packed. Make sure to get their chips with a sandwich.
(5)
Michael O.
If you are looking for a good quick sandwich, you can't go wrong with Potbelly's. Their prices are reasonable and service is always friendly. Also, we order for work (20+ meals) and it has always been accurate.
(5)
Insun M.
I'm so surprised this place hasn't been reviewed yet. Awesome sandwiches that comes hot from the oven thats full of flavor with your choice of additional toppings. (No extra charge for hot peppers. Sweet.) My favorite is the Wreck (big of course) with hot peppers. I usually place my order online then pick it up so I don't have to wait in line.
(4)
Lawrence P.
Give it a try. It's a good place to switch up the lunch-time meal.
(3)
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Address :17800 W Bluemound Rd,Ste A-1
Brookfield, WI, 53045
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : No Caters : Yes
Sean B.
Flat out toasted tasty subs. The Mediterranean sub (with added hit peppers, oil, and Italian seasoning) is the only thing I willingly eat with artichokes and cukes. That hot pepper mix is New Orleans worthy.
(4)Andy M.
I love this place. In my last review, I discussed eating at Five Guys for the first time. The day after eating at Five Guys, we went to Potbelly's. This was my second time at Potbelly's. I don't live in a place where there's a Potbelly's so when my family and I visit our relatives in Pewaukee we try to come. This time I ordered the sub known as "A Wreck" with original bread, lettuce, tomato, onion, pickle, mayo, and hot peppers. It was delicious. Service is quick and you don't leave wanting more. Awesome!
(5)Craig G.
Had my favorite - the Italian with everything and also had a vanilla shake. Eveything was still excellent.
(4)Nathan V.
solid. good for a sandwich place.
(4)Katie S.
I shan't compare Potbelly to the other sub chains, because for me, they all serve a different purpose. You know, cheap and fast vs. healthy vs. tasty bread vs. warm sub, etc. Do I over analyze my food selections too much? For me, Potbelly serves the hot sub and shakes purpose. I don't like anyone else's hot subs at all, so if I want a warm sandwich, I'm coming here. Also, I find the portion sizes here to be much more appropriate compared to some of the competition. I always end up full on the regular sized subs. But the shakes. Oh the shakes. I think they're made with Hershey's syrup and vanilla ice cream, but gall darnit I don't care. I love them. They are excellent consistency, tasty, and they come with a cute little cookie on the straw. Sometimes I come here just for a shake. I personally like the Wreck, but I've never been in the presence of someone who didn't like their sandwich from here. The service is almost always excellent. They ask you questions about what you want on your sandwich like they actually care and they often actually smile at you. Crazy, right? I've also never witnessed an execution error on a specialty order. It's a zoo in here at lunch time every day of the week, and even more so when there's live music in the corner (Friday lunchtime maybe?), but you can always take it to go. For fast lunches and tasty shakes, Potbelly is at the top of my list.
(5)Barry L.
Stopped in for my Jammie with everything (and the hot peppers) and with the cold weather I tried the Chili. Very good not spicy but good on a cold day.
(4)Mike P.
This is one of two area Potbelly Sandwich shops. I've been here twice now and the employees here are great. Super quick with a greeting and friendly. I like that I can get a sandwich, cookie, chips and mac or potato salad for around $12. I can't seem to find a sandwich combo I like - the mayo gets toasted and tastes bitter to me. The potato salad is really good, much better than the macaroni. The chips are "grab yourself" and are in a display that's Whole Foods display tidy. I like the flatbread, multi-grain, white bread options. I prefer the taste of Jimmy John's to Potbelly but it's nice to have options. THE COOKIES ARE AMAZING. I've yet to try their $3.25 bowl of chili. CHANCE OF RETURN: 9/10
(4)Taco B.
Good food. That is it. You give your order to the first person, right? She yells it to two others and they yell it back to her. Then, when I arrive at the midway point I am asked what I ordered. ?? I repeat, "chicken salad". I must have seemed put off as she sighs and says, "how do I know what you ordered?". Ugh, I don't waste any more time, except to write this, but think to myself, " you just f*^*king yelled it back to the person that took my order!l like I said, food was good. Don't just ask, listen...cause that's really the important part.
(2)Heather L.
I had never heard of Potbelly... well except for the one I'm sporting right now. I've been twice now and I think I really like the place. First of all the staff are always so friendly and respectful. The first time I went, the place was dead, and I was just waiting for my sandwich to make it through the oven, so the girl behind the counter just started talking to me and you would've thought that we had known each other for years. They had a specialty sandwich on my first visit... a Chicken Mediterranean sandwich. Delicious... especially with the hummus! The second trip I made... it was dead again. It sounds like it is a popular place, but I must always hit it at odd times... Anyway I had the pizza sandwich. It was also delicious, but I guess I didn't realize that the hot peppers is actually more like giardiniera because I had some very spicy carrots and peppers. And it is SPICY! I wish it was a bit closer to me, but I try to stop in if I'm doing some errands out in Brookfield. I think the prices are reasonable... the menu is a little on the slim side, but then again you could make your own sandwich. This is also a place I would go to for a specific sandwich... I'll have to keep trying the sandwiches to see which would be my 'usual' ;)
(4)Aubrey G.
The Potbelly franchise restaurant group has, in my opinion, the best hero/sub sandwiches of all the fast food places like it; I mean (much) better than Subway and Cousin's. This location is right on!
(4)Emily M.
Normally I love coming to Potbelly's, but my experience yesterday made me question if I want to come here again. I had the mushroom melt - which sounded awesome. What I got was a flattened, tiny little scrunched up sandwich. I normally don't complain about anything at Potbelly's, but the sandwich I got yesterday was pretty disappointing. (see the uploaded picture). Also, if you go, make sure you don't go on a Saturday after a soccer match. SOCCER MOMS EVERYWHERE. It was chaotic.
(3)Michelle A.
I know this is a sandwich shop but I have to say my two favorite things on the menu are their cookies and malts. Now that may be my sweet tooth talking but thAt stuff is amazing. If I have to order a sandwich they have a great pb&j and a good meatball sub too.
(4)Beth B.
This is basically an upscale subway. I had a basic turkey sandwich and it was great.
(4)George T.
While in Brookfield we went online to read the menu. My brother in law (BIL) said that they are known for subs and sandwiches. We were able to order on line too and was able to get our sandwiches for pickup. I find that my order was just perfect, my sister had a chicken salad that was HUGE. My BIL had the meatball sub. No complaints from this yelper.
(4)Jeff M.
When it comes to sandwhich shops, I have to hand it to Potbelly's for their consistency. Both the Bluemound shop and the the 124th st shop have good, quick service. Today, I went in during lunch hour, I saw the line close to the door and almost second guessed eating there. But they had a staff member working through the line grabbing orders. The line moved very quickly and the orders were accurate. He even recognized and remembered my friend's order who seemed to be more of a regular. The sandwich itself comes out of their toaster melting the ingredients nicely on the toasted bread. I've always been a fan of the roast beef and mushrooms. They have plenty of toppings to pick from and it's all displayed in big print behind them on the wall, making it easy to pick from. Also, they offer shakes, something you won't see at Cousins or Subway. They are usually pretty good, they seem a little thick and the straws are too weak though. But overall, it makes for a good combination. They also have bottled sodas and other drinks to pick from. If I may make one more suggestion, grab one of their dessert Dream Bars. That is one of the highlights of my trip there.
(4)Brad E.
Potbelly has very good sandwiches. I really enjoy the pizza sub, the marinara is very fresh and the mushrooms are delicious. The PBJ, which is no longer on the menu, is still available. It's like a hush hush menu item, reserved only for those who know. I really enjoy the PBJ as dessert. They changed the size of the sub, and the "original" size seems smaller than it used to be. Oh well, it's under $5 so that is still a pretty good deal. The cookies are to die for. This location has shakes and ice cream. For a very small price, you can get and ice cream sandwich made with their monster cookies...That has sugar high written all over it.
(4)Jeff M.
Who can't love their basic turkey with everything? I crave this sandwich frequently. This location is nice as it isn't always super packed. Make sure to get their chips with a sandwich.
(5)Michael O.
If you are looking for a good quick sandwich, you can't go wrong with Potbelly's. Their prices are reasonable and service is always friendly. Also, we order for work (20+ meals) and it has always been accurate.
(5)Insun M.
I'm so surprised this place hasn't been reviewed yet. Awesome sandwiches that comes hot from the oven thats full of flavor with your choice of additional toppings. (No extra charge for hot peppers. Sweet.) My favorite is the Wreck (big of course) with hot peppers. I usually place my order online then pick it up so I don't have to wait in line.
(4)Lawrence P.
Give it a try. It's a good place to switch up the lunch-time meal.
(3)