Melt Bar & Grilled
7289 Mentor Ave, Mentor, OH, 44060
Melt Bar & Grilled Menu
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Visit below restaurant in Mentor for healthy meals suggestion.
Visit below restaurant in Mentor for healthy meals suggestion.
Visit below restaurant in Mentor for healthy meals suggestion.
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Address :
7289 Mentor Ave
Mentor, OH, 44060 - Phone (440) 530-3770
- Website https://www.meltbarandgrilled.com
- Click To Get Directions
Opening Hours
- Mon :4:00 pm - 10:00pm
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : No
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Scott L.
Ahhhhh.... I have to come here every time I visit family back in Cleveland... thank God there wasn't one of these on campus in college; I would would have been a blimp! The food here is amazing! You can't go wrong with any sandwich!
(5)Lindsay C.
Melt has been a Cleveland favorite for a while, and I was excited when one opened in Mentor. It seems that nobody in Mentor really cares for it though, as there's never that many people there. There's always a long wait at the Melt in Cleveland Heights, but I can always get in at the one in Mentor (which is fine with me). I love making my own grilled cheese, and usually get havarti, sundried tomatoes, and arugula. I keep it simple. Except the last time I was there, they had taken havarti off of the menu and that is crazy because havarti is the perfect cheese for a grilled cheese sandwich. PLEASE BRING BACK THE HAVARTI. Thanks. Also, great selection of beers.
(4)Andrea B.
This place was overrated. The wait for a table was too long so we got food to go. There were so many photos of different sandwiches on yelp that I tried to order, most of them they said they don't have any more. Finally I decided on a special, it was like a pile of mush, very disappointed. Prices are pretty typical, service was average.
(2)Chris P.
Well well well. 7/15/15. I need to try melt university and the stand at the Jake, excuse me, progressive field. But I've been to all the other locations. Mentor is still my favorite. Good crew here. They treat me pretty well when I come in. Jason is turning into a mind reader (as a good barkeep should). Always enjoy being waited on by Ray, Josh, Ashley, and more. Not usually a wait late on a Wednesday when I usually go, but if there is you can get the full menu at the bar. Enjoy!
(5)Dan A.
This is a concept restaurant that is long on concept, and short on pretty much everything else. I had to go find someone to ask us what we wanted to drink, and service was spotty after that. To top it off, they messed up our order. The food was better than good, which made up for most of the poor service, and they insisted on chomping our drinks. Bottom line though it is a lot to pay for a sandwich in a 'clever' atmosphere.
(3)Dean S.
Unbelievable beer selection and good food. Definitely a great place to try! I had the Classic Melt add onions and my wife had a Monte Cristo. Both were very good.
(4)Jonah Y.
This place is ridiculously good. We stumbled on this place while we were in Cleveland for a wedding and I'm really glad we did. We went to the wedding and were starving after so we went to get a little bite to eat. Little?...HA. The amount of food that you get for lunch is huge!! My wife got the buffalo chicken grilled cheese and I got the Philly cheese steak grilled cheese. We each split our sandwiches so we could try each others...Holy cow each were exceptional. Everything about the grilled cheese was perfect. The bread was super fresh and grilled perfectly and the filling was everything you look for in a grilled cheese sandwich, gooey, melty, flavorful goodness. The french fries were also perfectly cooked. I rounded out my low cal meal with a old school cream soda...please keep in mind that we had to go to the reception in an hour...so much for the light lunch. This place is way too good to not try everything on this menu. I'm slightly pissed that this place is six hours from me. If asked I would definitely drive the six hours to eat at this place again. Well done. My wife and I a few months later saw that Guy Fieri visited this place on triple D. I can see why. Go there and eat everything!!
(5)Doug C.
Portions are insane. Food is really good - basically a foodie enhanced version of grilled cheese. On steroids. With an egg on top. Can't go wrong. Be prepared, though, for carbs and calories. And a lot of flavor. Good stuff.
(5)Anita S.
Enjoyed the combo half sandwich, soup and salad. My husband loved the breakfast sandwich and our son could barely get his mouth around the Club sandwich.
(4)Bryan M.
I love MELT! So glad when the Mentor location opened, closer drive from my hometown of Erie, PA. My favourite sandwich is the Parmageddon, but once in a while I like to change things up. The jalapeño popper is another go-to that's really tasty. Can't wait to be back on the east coast and get my fill again...
(5)Ali G.
OH. MY. LANDS. I LOVE this place!! I mean, I love everything about it - the decor, the waitstaff, the vibe, and of course the FOOD! Our waiter was incredibly insightful and attentive. I got the Fried Green Tomato BLT, which was fabulous. The flavors were just incredible and I couldn't have been more happy with a BLT. The portions are huge - big enough to share, if you want to give away your delicious food to someone else. My only issue was that the bread was really thick - which wasn't a problem for me, but they use the same bread for the kids' meals and my 2yo son had a hard time with it. I will be back every time I visit my parents. Every. Time.
(5)Katie F.
I love Melt, but I'm starting to feel like they should change their "grilled cheese" menu to a "grilled sandwiches" menu. They're starting to focus a little too much on all the awesome, deliciousness that can go on a sandwich, and they're getting away from the cheese. For example, the Shrimp Po Boy? Tasty, yes. Cheesy? No. I'd say less hushpuppy, more pepper jack! Still an amazing draught list, still delicious sandwiches and fries! More cheese. Less frills. Oh, and completely contradictory to my review. What happened to the Rising Sun? That was my jam! Still needed more cheese.
(3)Karyn C.
Well, I've been avoiding Melt since they first opened in Cleveland. Not because I thought I'd hate it... oh no... I KNEW I'd love it. And let's face it... bread, butter, cheese? Not exactly a great diet. Ignore my dumb prejudices, and read on... I had the Green Tomato BLT. I would have to say that my sandwich was probably the "healthiest" option at the table, if there was one. :) The sandwich was amazing. I tasted the Big Popper (Great Popper?) sandwich that a friend had. WOW. That sucker is deep fried, and has every single right flavor going on inside it. The service was spot on, very friendly and helpful. We were there at lunchtime, and it was fairly full. The place was clean, and seemed like a place I could easily spend time after work. The bar selection was excellent - I do love a good beer selection! Plenty of parking. Easy to get to. I'll go again. (I live closer to the Lakewood location, but parking there is a little more tricky!)
(4)Christopher S.
I stopped here on my way to Columbus from Buffalo to visit my brother and watch the Sabres take on the Blue Jackets. This place is pretty good if your hungry or if you love leftovers. My favorite thing about this place other than the food are the posters that they design for their special melts. They change up the menu and have unique melts and I wish we had one in Buffalo.
(5)Candie M.
We love Melt! The menu is so huge its almost overwhelming. Theres always a new sandwich to try and yet your old favorites never disappoint either. Quick and friendly service.
(5)Dana W.
Food was OK. I had the turkey rueben - four slices of smoked turkey, one slice of cheese and an enormous amount of bread. I would say the food was on par with other bar food. The server we had was very cheerful and nice. We went for lunch and it wasn't overly busy but the service was very slow when waiting for our food and for our check. I might go back and try one more thing on the menu and see if I just hit the place on a bad day, as far as the service goes. If it was the same the second time I wouldn't go back, it just isn't that good.
(3)Deanna S.
When my family visited Cleveland this summer, I was excited to finally be able to try Melt! We went to the new one on in Mentor on a Saturday night. We were prepared for a long wait but were pleasantly surprised to find the place half empty. Our server was great with beer suggestions. I ended up getting a blonde type of beer which actually wasn't that good...but that happens when you try a variety of beers. I didn't feel too adventurous that night and just went with a simple Kindergarten with ham. It was pretty tasty and really hit the spot. My Mom got the Wake and Bacon and I must have heard her say, "Look how big this is! I can't finish THIS!" 4x. She ate half and said she'd back for another. My husband got the Caribbean War pig and said it was pretty big. He can put away a big serving and only ate half! I like that they are kid friendly and have good selections for kids. Excited to go back and try something else next time we are in town!
(4)Lauren C.
I used to love Melt up until recently when they started downsizing the portions and jacking up the prices. My favorite sandwich to get is the Cleveland Cheese Steak. I usually order it vegan. I am not vegan; however, I like the taste better. This sandwich used to be $12. Then it went up to $14.50 some months back. The menu has just changed again, and the sandwich is now $15. They offer half portions now, which I thought was pretty cool at first until I realized that a half portion of a sandwich is the same cost as what they used to charge for a whole sandwich. They charge extra for the vegan version, so that makes the sandwich that I like a whopping $19.50. I'm sorry, but I am not willing to pay that much for a sandwich. Also, the Wild Tofu Wings used to be $8. They are now $10, smaller, and no longer come with celery. People used to say to me, "Melt is so expensive." And I would tell them, "No, it's not. You get a huge sandwich, coleslaw, and fries for like $12!" You don't get coleslaw anymore, and the prices are getting ridiculous. I've also learned that Melt has strayed away from buying fresh ingredients locally (the chicken is from Tyson, the fries are frozen), and their staff is not treated very well. That is pretty disappointing. Sorry, Melt, but I'm breaking up with you.
(2)Heidi M.
This month, I had my first "Melt" experience while visiting family in Cleveland. I'd been informed that the Lakewood location is the best, but not wanting to make my family travel from the east side, we decided on the Mentor location on a Sunday night. Firstly, I was extremely pleased by the service. Our waiter was attentive, worked around multiple food allergies/restrictions, and put up with several people changing their orders. We were a needy table, and he was sweet at pie about it. Next up, the food. My brother and I shared the pierogi as a starter, despite warnings from our family that we wouldn't have enough room for our entrees, but I'm so glad we did, because it was the highlight of my meal. The napa cabbage kraut was a fantastic touch; I've been craving that flavor since I ate at Melt. For my entree, I tried the "Wake and Bacon" sandwich, with jalapenos added, and a side of tomato soup. The sandwich was delicious, but so dense and greasy that I really could only take a couple of bites before admitting defeat. The tomato soup was less impressive -- a weird consistency (more like tomato puree) with very little seasoning. I was pretty content with our food while we were dining. I took home most of my sandwich, and let me tell you, it was disgusting the next day. So savor it while it's warm. (Tomorrow it will be a greasy mess!) I'd dine here again though it won't be on the top of my list.
(3)Laura L.
Yum-O!!! I have been in the Ohio area for a week now, and have been seriously disappointed with my food choices. I tried Melt today, and fell in love! The atmosphere is super cool! Love the fun decor. The sandwiches were HUGE and delicious! I could only eat half, so consider sharing if you aren't a huge water. They have a rocking beer and drink list and they aim to please on the food. I had the Cuban war Pig and it was excellent. I am a sucker for anything with fried pickles though. I would love to see this concept in Denver, where j am from!
(5)Ryan M.
Been a fan ever since they opened, though the Mentor location is my least favorite, but the trade off is that I live 5 min. from it, instead of the 35 min drive to Lakewood or Cleveland Heights. Few things (positive) -Service, Ray has taken care of us every time I've been there, he is very down to earth and professional, very pleased. -Food, same as any of the other locations so cant complain! Price (though at first it may seen a little high), I can guarantee you'll be coming home with leftovers -Bar selection, again, same/similar to the other locations, great variety, though can get pricey. (negatives) -Atmosphere, though its has a similar vibe from the others, (my personal preference) is that I am not a fan of the super open area, almost has a 'cafeteria' feel, which can make the acoustics inside very loud. - When it is crowded and you're waiting at the bar, (a straight style bar) there is a wall behind you, not much room between bar and wall, so people passing by can often bump you Again, the negatives are my own personal preference, they are in no way to distract others from experiencing this place. Def. try it out if you have not, Love supporting local business
(4)Shellie D.
Greeted at the door, food was excellent and fresh. My broccoli and cheese was a little salty, but tasted good.
(4)Gene-Paul P.
This is my first visit to Melt. It gets lots of hype locally, but truthfully I don't understand why. To be fair it is solid bar food with grilled cheese, but tons of other bars can say the same. The servers are dressed super casual, however, the service is solid and they seem to on their game. This place is worth a visit, but only if the wait is a reasonable one.
(3)Tim C.
I've eaten at two of Melt's locations several times. I keep ordering the same thing because "if something's not broke, don't fix it" So do yourself a favor and order the Monte Cristo. I know this one is a bit "out there" but you won't be disappointed. The prices are super reasonable and the beer choices are extensive. Staff is usually friendly and attentive!
(5)Amber P.
Trying this weeks special hot dog on gluten free bread! I luv that they hav g free. I've had them all so far this month and they r all great. Can't wait til next weeks- it has Fritos on it!
(5)Daniel E.
I have only been to Melt twice and I loved the food. When I heard there was a location in Mentor I was so happy. No longer do I have to deal with lots of traffic in order to eat at the Cleveland Heights location and the huge wait. The Mentor location is much larger and airier than the Cleveland Heights location and has a large outdoor patio. The waitress was nice and I did not wait long to receive my meal. I ordered the Parmageddon, which has a potato pierogi (big enough to fit across the entire sandwich) topped with sauerkraut and onions, and as always a huge side of fries. The first bite was so good that I had devour it instead of taking my good old time. You get the taste of the sauerkraut first, then comes the part of the sandwich that made you order it, the pierogi. Whenever you need a break from the sandwich, just dip the fries in ketchup and enjoy. All in all, I will definitely come to this location in the future.
(5)Sara H.
I honestly don't know how this place has such a good rating. I came to this restaurant expecting good food and good service with these ratings and I got the complete opposite. To start I went in early to get a table because there were 7 of us. So to cut the wait time down, I went early. It was still pretty empty and they said once half the party is there they can seat us. Ok no big deal. During the next 15 minutes people started coming in and in. Rather than holding aside the table I CAME IN EARLY TO GET, they just started seating everyone. There was another table of 7 who came in AFTER me. Our whole party was there and they weren't siting either party. After 45 minutes they finally sat....the other party!!!! We waited almost an hour! The staff just kept coming up and saying "it's almost ready". I don't care if it's "almost ready". I came in early for a table. Why am I being seated after everyone who came in after me. And finally being sat, our waiter took about 10 minutes to show up. So we immediately ordered our room because one of my friends had to work. Tell me whose food came out LAST?! My friend who had to leave. And he knew that. My food was decent at best. The fries were good, yet rather cold, the pickle was good, but how do u go wrong with a pickle? I got the Parma Italy chicken sandwich and I'm pretty sure my chicken wasn't cooked all the way. It looked cooked, but since it was so thick, it had the raw chicken texture. I was so hungry after our 1.5 hour wait to eat I just ate half and threw the rest away and stuffed up on cold fries and a pickle. During my far from wonderful experience at melt, I watched the bus boy drop a container of napkins. The sprawled out all over the floor. So what do you think he did? He picked them up and started putting them RIGHT BACK IN THE CONTAINER!!!!! Napkins that have been all over the ground, are now in the container, for people to wipe on the faces and clean their hands with. GROSS!!! I will NEVER return this is establishment and hopefully you don't have the same experience that I had. And PS. be careful when you're wiping your face with their napkins. They may have been all over the dirty floor
(1)Jocelyn W.
I really like melt mentor. I go with my brother Chris P. the duke of mentor melt. I think the staff do a really nice job they are always friendly. We really like Ray and Josh and all the other servers. I usually get the half sandwich combo. It has just a plain grilled cheese half with a really nice sized salad tossed with choice of cheese and dressing. But it ALSO comes with a cup of soup AND goldfish crackers all for like 8 bucks. and I usually add a side of fries that are really cheap. They have other excellent sandwiches, and I like the jalapeno tartar sauce if they still have it. So it is a good place and they do a nice job.
(5)Mary Z.
Different. cool atmosphere. But only white bread sandwiches?? Need more options.. The whiter the bread the sooner your dead. The ice tea, stay away swampwater
(2)Stefanie S.
Sandwishes are just toooooo big! The bottom of the sandwich was soaked with grease and sauce. Basically it's better that they don't mention the calories per dish (...)
(3)Samantha C.
I went here with my boyfriend once for his birthday lunch. Firstly, this is not a place to go to when you're on a diet. I'm tickled to death at all their crazy concoctions of sandwiches and they all seem really good, just be careful if you're conscious about what you eat (or at least take advantage of the vegan options). The record album covers as menus thing was pretty cool and the prices aren't too terrible. I ordered the Dudes Abides (spelling?) whereas my boyfriend chose a non-specialty sandwich. We did not appreciate our waitress trying to coax him into ordering something else when he clearly stated what he wanted, that was very unprofessional. I understand the atmosphere is supposed to be edgy and modern, but that's no excuse. Otherwise, the service was alright. I'd go back and give it another try sometime if I were in the area again.
(3)Judy T.
Awesome - had the Kung pow Brussels sprouts and they were amazing! Rising Sun recommended by Josh and it was delicious! Great place, great staff and we will be back!!
(5)Andrew K.
Went here on a recommendation from my wife's mechanic, who told her the sandwiches were awesome but so huge that you couldn't eat here regularly. He pretty much described it perfectly! Melt offers grilled cheese sandwiches with virtually everything under the sun thrown in between the hearty slices of bread. I had BBQ brisket & onion rings while my wife had meatballs and fried mozzarella wedges. Both sandwiches were tasty and really big. I barely managed to finish mine (which, looking around, seemed to be one of the smaller sandwiches they offer) while my wife took half of hers home for later. My daughter got a chicken strip platter from the kids' menu and it almost had as much food as the grown-ups' dishes, and was very yummy too (Daddy stole a taste just to be sure). The wait staff was friendly and attentive, though the bartenders looked a little bored. It seems the lunchtime crowd goes there more for the food than for the variety of beers they offer. Can't say I blame them! We'll definitely be going back to try more sandwich combos.
(5)Jennifer S.
Anyplace that not only doesn't force a vegan to create a makeshift meal but gives them many options scores points right off the bat for me. My sandwich tasted amazing & the vegan ranch is was good.
(5)Annemarie H.
Watching man versus food Cleveland Ohio melt bar and Grill old that's all I have to say this place is awesome so awesome I got a grilled chez sammy tattoo
(4)Valeria B.
True to the positive reviews! Huge portions - enough to feed two. Had the Chicken Pad Thai Melt w/sriracha sauce... A must eat melt. Ordered the fried twinky. I am not a fan of sweets and the fries Twinky didn't change my mind. Staff was friendly and attentive. Fun place.
(4)Shelley J.
Was not impressed. For the price I thought it would be better. And they over cooked it. So it was like big bread, with a hockey puck. The combination of toppings I think was a great Idea. But where is the good beef. eeek I would go to the bumpers down the road. For cheap burgers and beer.
(2)Brian S.
We went to the Mentor, OH location this afternoon and had a few things to say about it. Let's start with the atmosphere; it is busy, yet inviting. There is a mural on the wall that is nothing short of incredible. Great neon lights and a cool bar display. Seating was comfortable but seemed a bit loud for a family outing. It is a bar and grill, however, so I suppose it is to be expected. Just don't expect to have meaning conversation with your group without a lot of "huh" and "what", lol !! The service was terrific!! Very nice group of folks; very friendly and on the ball with food delivery and drink refills. The food was pretty good and the portion size is HUGE!!! I ordered the Cleveland steak melt, which had a decent flavor but very runny. By the time I got half the sandwich down, the other half had turned soggy. The fried were fantastic, probably the best part of the meal. Nice selection of craft brew but I did not partake. The water was good with only a hint of chlorine. The price was a little high ($50 for 3 people) for a sandwich and fries. It was a good experience but not good enough to go again. I would recommend it for a one and done.
(3)Sheena W.
Love Melt, I am even a member of the Big Cheese Club, however I sometimes feel like there is not enough cheese on these grilled cheese sandwiches. Also the flavors sometimes disappear and i taste nothing but a big starchy mound of food. And they have forgotten my sides before, but always make up with a small gift card. In the end some sandwiches are a hit or miss, anyways they still keep me coming back. Always great service though. I have been to all the locations except Lakewood.
(3)Steph G.
Stopped here for a dinner last night. I've been to Melt before, but only to the original Lakewood location. I know there's a long 2 yr wait to get a table. I knew the Mentor location would not be as bad and that we would get seated right away. Boy, what did you know? I was right. Now, the major difference between this one and the original location is the amount of space. I like the Lakewood one because it's tiny, jammed with people, and because of its tiny space and crazy decor, gives the space a great sense of character. I don't really think the gigantic space in Mentor can really pull it off quite the same way. It makes it seem more commercialized and a little less special. Anyway, we chose to sit on the patio to enjoy the warm air. Now, in the past 5 years I've lived in Cleveland and eaten on several patios around the greater area, I can honestly say I've never encountered the problem I did last night. A woman who sat down just as we were finishing our meals was smoking a cigarette, and I'm sorry, but I'm eating my food and I would really love NOT to smell your cancerous stick or your cancerous stench or have your nasty ashes flying onto my plate. Thank you. I asked the waitress if this was legal and she said it was. Now, I'm not a restauranteur nor am I an expert, but from a patron perspective it's a little disgusting and majorly offensive to allow people to smoke when there is food around. There HAS to be some kind of food safety violation. This whole incident really put a damper on my eating experience. Anyway, food was fine. It's super heavy and almost sickening. I don't remember since it's been a couple years since I've been to melt, and I don't remember not enjoying it when I did go. Maybe my tastes have changed.
(2)Terence C.
I've been to every single Melt location, and I'll make a couple notes on the particular locations: -Parking is easier to get at the Mentor and Independence locations (a no-brainer, but figured I would add it anyway) -In my experience, I think the Mentor location has the best overall experience (food, service, wait-times, etc.) -The Lakewood location has poor-ish lighting and is smaller than the other locations -Sometimes the beer lists are not frequently updated, so be warned if you are looking for a particular brew. Now about the place generally. 1) Melt is a hometown favorite--every location is pretty busy and waits during primetime can be 45-60 minutes. If you want to guarantee yourself seating with no wait, go when they open. 2) Melt has a large menu with a lot of options, virtually something for everyone. My bland, vegetarian sister gets salads, and she enjoys them (for my part, the salads actually do look pretty good, but why would you get a salad here?!). The grilled cheeses are obviously the stars of the show, I would recommend their sandwich of the month, the big popper, or the War Pig. Now here is what keeps it from being a five-star restaurant. -I'm not going to pontificate on what makes Melt a great restaurant--other reviews do it with greater eloquence and inspiration than I can muster. Two main things: 1) Though this has been rectified to a certain degree by the menu changes, the grilled cheese sandwiches sometimes get a little far afield. For example, there was a Gyro Melt that had all the Gyro fixins, plus (in my opinion, randomly) Muenster cheese. Muenster seems to be the go-to cheese to make an otherwise ordinary sandwich into a grilled cheese sandwich. For you grilled cheese purists, peruse the menu with caution. 2) Varying degrees of quality. While I've never had a "bad" experience from Melt, I've had a few lackluster ones, and here are a few hallmarks: 1) avoid the monte cristo sandwich--it's normally a bad idea generally and it seems to take on a life of its own at Melt (the ham is chewy and lukewarm and tends to slide out after a bite (like an onion in a poorly done onion ring); 2) The Fries---the fries vary between DELICIOUS and worse-than-mcdonalds, I wish I could point to a trend, but I've gotten these hit-or-miss taters regardless of time or busy-ness, if you want to play it safe, you can substitute a soup for the fries for an upcharge. If you really want the fries, get the loaded fries as an appetizer, which has gravy, egg, onion, cheese, and pork belly, and these are always delicious--perhaps they try harder when it is a separate dish (ie not a side). I miss Melt already after having moved out-of-state, and I'll be sure to revisit whenever I get back into town. Finally--you can get Melt delivered through a Deliver-me-food service (or similar). Be warned--the fries will lose their crispiness and the sandwiches turn soggy. The same goes for leftovers--if you want to preserve the crunch, heat it up in the oven on low-ish heat.
(4)Howad S.
Terrible service from hostess and waiter. Walked out. Should never have to wait when there are many empty tables.
(1)Heidi K.
Don't go to melt unless you want to be stuffed and fat! Monthly sandwich specials! Interesting hipster servers and decor. Always a decent or no wait at the Mentor location. If you're a judgy person who hates fun and too many carbs, go somewhere else!!
(5)Jarrod R.
My first time at melt, I had heard about it from friends that highly recommend it. It has a nice open clean atmosphere and friendly service. They have 20+ beers on tap. I am usually a wine or bourbon guy so I was not sure what to order beer wise. The cute and pretty bartendress made a few suggestions and brought me over some samples to try. I decided to go with the banana bread beer and it has a great taste and finish. For my dining experience, I ordered the Parma, Italy. The chicken was tasty and juicy with a great batter dipped coating, even though it said crispy breaded. I decided to add-on banana peppers and garlic mushrooms. The sandwich flavor was great, I really enjoyed it being served on Texas toast with grated romano cheese. I did feel that the chicken could have been pounded flat to cover the entire sandwich and that there could have been more provolone cheese to get the "melt" feeling I anticipated. It comes with hand-cut fries that were done to perfection, I order a side of house ranch dressing to dip them into. The ranch was made in house and was good but slightly runny, I would order it again though...Yum! My only issue was the price for the sandwich. Though not outrageous I did feel it was overpriced for a sandwich. I would go again because I would like to create a crazy sandwich or try a burger! Happy eating!
(4)Bryon B.
Three of us went here for lunch during the week. Not that many people were seated. Took over 45 mins to get our food. Staff didn't seem to care. Food was sitting in the window getting cold. The bread was way too big for the sandwich. The food and fries were cold, and they were definitely not worth the wait. The restaurant was nicely decorated with signs. There were not enough tv's for a bar. Nice concept, but we will not be returning.
(1)Yuppi C.
The tall blonde waitress was attentive and polite. She was quick to serve us and get our check when the time came. She wasn't overly bothersome like some waitresses are. I'd say she was perfect. She's the reason I gave this place 4 stars, but if I was rating on food alone (and the floors, more later) I'd give them a 3. Atmosphere was noisy. Place is big with lots of seating at the bar and lots of tables. Bunch of sports on the big screens. Lots of interesting grilled cheeses on the menu. Fries were pretty good. Salted nicely. Skin on. Good tomato soup. For $2 more you can get your sandwich bettered and deep fried. I would advise against that. It ruined my sandwich. First, the whole sandwich wasn't battered, just the two slices if bread. Second, they were doughy. I had a small glass of beer and it was $7.50! Had I have known that I would not have got it. I could get a whole microbrew 6 pack for that price. Be careful when you walk in. The floors are like a bowling alley. Sliiiiipery! I almost fell twice as did my friend.
(4)Dennis S.
Not a bad place to eat once in a while. It is what it is....gourmet grilled cheese sandwiches with really great fries. The barmaid had some great suggestions for additional toppings.
(4)Kelly S.
I decided to check out this deli on my way home from work. I ordered take out. I ordered Cleveland Cheese Steak melt. What a huge sandwhich! The fries were good, they were they kind that are cut with the peeling on. The coleslaw that came with the melt was good, it was kinda spicey which surprised me but it taste good. the Melt was on thick, soft, grilled to perfection bread. There was plenty of shaved beef with lots of mushrooms, peppers and cheese... all very good. I wish I had someone to eat with because the restaurant itself had a very fun vibe to it. The place was spacious, lots of funky art deco and very clean. I'll be back when I have visitors...or make new friends out here LOL.
(4)Joshua E.
If you want to eat something sinfully delicious and don't mind a good shame sweat after eating this is the place for you. This place was recommended by one of my employees who knows how I am with food. We stopped in for a take out order and it was all he promised. It's a really big restaurant with extremely high ceilings, the decorations are similar to hipster spots in Williamsburg. It's a blend of pop and little punk rock urban appeal. The staff was really helpful and I had a Purple Parma which was eggplant and provolone. I had to dislocate my jaw to eat it, which is always a good sign of things to come. Heavy with cheese and grease and bread. The only thing missing was a defibrillator which totally would have been welcomed. Eat here! and thank me later.
(4)Dan N.
Had a terrific meal at Melt. Ordered the,Gyro melt and my wife had the Italian. Both were huge and looked and tasted great. Our waitress Felicia was super friendly. A couple slight drawbacks, its loud in there and I still don't understand the slaw. But don't let that stop you, its a real treat!
(4)Brittany C.
Best burger I've ever had! The fries are awesome, too. It's a fun atmosphere with quirky decor. SO very glad I stopped in here!
(5)Martin C.
I've made one trip to Melt and am already looking forward to going again. Large helpings of great, unique food. Worth every penny. Don't be cheap, grab a craft brew (or 2) with your meal and walk out a happy (and stuffed) man.
(5)Todd G.
It's good. Grilled cheese. Advice? Order one meal and share. I founded the clean plate club and failed. Too much food. Nice beer selection.
(4)Melissa D.
Winner winner, chicken dinner! That's the name of the sandwich I had tonight. It was very tasty. Have you ever had sweet corn puree and scalloped potatoes on a sandwich before? Well, now's your time to give it a try. Bartenders are very attentive and helpful. The beer selection is extensive. My only reason for not giving 5 stars is that the prices are a little steep. I remember the days of going to Melt in Lakewood and the food was good and CHEAP. Now, the food is good and moderately priced.
(4)Stefanie R.
I had seen Melt Bar & Grilled on Man vs. Food and was excited to hear from friends that it was now in Mentor. I had some time to burn so I decided to check it out! I am so glad I did. I was by myself and sat at the bar (because I didn't have to wait for a table.) Jennifer was the bartender and she was great! She gave awesome recommendations, didn't hound me for a decision, and was extremely friendly! I ordered the Municipal Stadium sandwich! It was a brat, napa cabbage, stone ground mustard and melted cheese, sandwiched between two pieces of Italian bread. It was served with a generous amount of house cut fries. I had to get a box because it was so much food! It was just as good as left overs as fresh out of the kitchen. The beers are reasonably priced too. I think for all the food and the one beer I got it was not even $20 (including tip.) Ill be back because there are so many more I want to try!!
(5)Steven P.
Absolutely awesome. Love the vintage Cleveland-Area post cards, posters, signs and all things Ohio. Really great atmosphere. Huge draft selection. Huge selection of grilled cheese and you can literally build a sandwich with almost any ingredient you can think of. This place is legit.
(5)Robert I.
Hip ambience and super duper grilled cheese (in name only) sandwiches make this a destination. You won't believe the size of the servings until you've dined there at least once and even then maybe not.
(5)Keven K.
I stopped in to place a takeout order while my car was being worked on across the street. Had just enough time for a beer while the order was being prepared. Ambiance is casual and cool, many tacky plastic lawn ornaments (think Santa, Snowman, Jack O Lanterns, etc) and oversized vintage signs give this the cool, funky vibe it seeks. It seems small though, I can see very long waits on weekend nights. The Monte Cristo melt was great, enough for two meals and I am a big eater. My wife had the eggplant melt and she enjoyed that as well. Great beer selection, this would be a good place just to go for a drink too.
(4)Maria M.
I'm glad this location opened up because the one in Cleveland was impossible to get into with such a long wait. We got seated and served really fast here. I can't remember what sandwich I had but it was great. They have so many different choices and variety of combination for your sandwich. The serving was huge and after leaving I said I wished they had a half size option and was told they do by someone who went there with me. I haven't verified that but if they do that is great. The waiter we had was very friendly and the atmosphere is nice. I'm marking down one star because the people I was with kept ordering beer and they didn't have it. Maybe they should work out a system to better list the beer that is in stock:)
(4)Danny D.
I've been to the Lakewood and Cleveland Heights melt and I like them more. With abnormally high ceilings and awkward table arrangement, the mentor Melt doesn't retain the intimate and authentic feeling as one of the original Melts. The wait was relatively short but our waitress was pretty slow with drinks and checking up. I know it's the suburbs, but the location in a predominantly shopping centered plaza was also pretty awkward. My purple parm was amazing as always though
(3)Wayne A.
Buffalo chicken. Microscopic piece of chicken with goopy slaw, way too acrid bleu cheese crumbles, and ranch, not bleu cheese, dressing. Chip chop micro kibble fries. Uck. Good waitress though.
(2)Eric L.
Carbon copy with twice the elbow room. It's just like the one on Cedar, but easily twice the room. We actually walked right in and got seated for dinner. What can I say about Melt that hasn't already been said. The slaw is devine, the fries are neer perfection, and the sandwiches; well i mean c'mon. You better bring your appetite, you'll need a big one. I recomend sharing if its your first time. Just give me a shout if you're going, and I'll share any sandwich with you to break you in. P.S. Giant Hamm's billboard behind the bar...'nuff said.
(4)Bob B.
Really enjoyed my first Melt experience. Having never been there before I had no preconceived notions. I went with a larger group. We got seated quickly due to someone in our group doing recon 2hrs ahead of time (Hint). The atmosphere was eclectic. With gloriously tacky 70's Christmas decor, 80's arcade placards, old beer/motor oil metal signs, somehow it all worked for me. The service was attentive and friendly. My sons and I couldn't place the people vibe. I thought hipster. My sons thought some kind of punk. There was a lot of "ink" and self mutilating piercings. When in Rome...right? My sandwich was really good and massive. I had some kind of red raspberry dipping sauce that was good enough to drink by the glass. The fries seemed fresh cut and reminded me of carnival style. The beer and drink selection was very good of which I partook with great zeal. I found the pricing matched the quality, quantity and overall experience.
(4)Steve M.
Great food, but even when we place carry out orders, it takes over an hour and a half. After we have arrived to pick up our food, the order still isn't prepared. They have made us wait twice like that and it really is unacceptable for carry out.
(3)Mary M.
Went there while visiting family in Ohio. There was no wait for a table on a Friday night. Service was fast and friendly. They were out of a few beers listed on the menu and the one monthly special beer, which was disappointing. Everyone loved their food except me. I had the fried green tomato sandwich and it had way too much remoulade on it. I Definitely will go back, but I won't have that sandwich again.
(3)Vin D.
While traveling to Ohio to visit family, the cousins took me to this awesome spot. When I think about it I haven't had better tasting bar food... probably ever. Not to mention, a great selection of beer and atmosphere.
(4)Evelyn H.
Well, with all the hype about this restaurant my husband and I decided to try it. We love eating out and do so frequently. This place is way over rated. We both ordered burgers and Red Robin beats them hands down. It was crowded and very, very loud. Not our kind of place at all and certainly not worth the kind of waiting that many people seem to experience. We were seated within 10 minutes but it was 20 minutes before anyone came to take our beverage order. No one ever offered refills. The food was hot and plentiful but not worth the money. We will not be going back.
(3)Jamie T.
WOW these sandwiches are good. I lived in the Cleveland area for most of my life, but for some reason I had never been to a Melt before. When we got there during late lunchtime there was a 45 minute wait, but the huge bar gave us something to do while we waited. I would recommend looking through the many choices of grilled cheese sandwiches while you wait, so you're not left staring at the many combinations when it's time to order. While you're waiting for your food to be brought out, be prepared to stare at every other person's plate and be very, very jealous. Each sandwich is oozing with cheese and assorted fillings, and are absolutely massive. I got the Cleveland cheesesteak and it was incredible. I'm usually not a slaw fan, but the slaw they serve with their sandwiches is very fresh and peppery and very tasty. I finished about half of mine and took the rest home, which seems to be what everyone does. Great place, great food. If you're feeling particularly brave, you can do the Melt Challenge, for $30 you get about 3 pounds of cheese between 3 pieces of bread, and tons of fries and slaw. Good luck!
(5)Russa w.
Stopped in the new location tonight for a "Friends and Family" night....I dont want to spoil too much, but you far east siders are in for a real treat! large dining room with ample bar seating/room and the traditional "Melt Decor" . The service was outstanding, and if you didn't know differently you would of assumed that wait staff has been doing it for years (which, they havent...). I liked this location, even tho its large and open, it still has that comforting neighbor bar feel. This location also has a huge parking lot and ample room for high chairs or kids if you want to bring the family! PS: if you go to Melt this month make sure to get the Drink of the Month! The Spiced Cranberry Cider! by far one of the best HOT drinks I have ever had! But be careful those little guys are strong!
(5)Amanda G.
The Big Popper... best sandwich I have ever had. Huge portions, I left with more than half my meal to take home and share for dinner. GREAT beer selection; if you can't find something you like, you're nuts. Very friendly service. I don't have one complaint.
(4)Donna W.
Sunday around 1:00. Very busy. They said 25 minute wait for the 2 of us. 2 seats opened at the bar within 3-5 minutes we sat there. My hubby and I shared the Gyro Melt and it was delish! I can't imagine anyone finishing their whole plate. Everyone walks out with a to go box. Sharing is the way to go! We will be back but only on occasion. Not a heathy choice at all but a great place to indulge once in a great while.
(4)Pogue M.
Ate there on Monday 3/18/13. Ordered the Cuban, it was ok. Kinda tasteless. Donut think I got any sauce. I am sure I just didn't get "my" kinda sandwich. Others may like it. But suffered the effects of way too much salt all day. Had too drink water for 5 hours. Mistakenly happened again eating the left overs. We will return but the Cuban is off my menu.
(3)Susan P.
My husband has become obsessed with their french fries so we get take out for him about every other day. On Saturday night, we got sandwiches for the whole family. We ordered ahead (which I recommend because they are very busy) and showed up at the appointed time. But the sandwiches weren't ready. After about a half hour, we started to wonder what was going on because that NEVER happens. Before we could complain, the manager went back to the kitchen to find what was going on. They must have lost our order, but the manager personally apologized to me and refunded our purchase and gave us the hot sandwiches to go. I was REALLY impressed with their customer service. Oh, and the food is awesome too.
(5)Erin Z.
This is my favorite guilty pleasure restaurant. I have been to every Melt location and was ecstatic when the Mentor location opened since we are now just down the street from one! The ambiance is tacky and fun, and I love the record sleeve menus. They have a great beer selection that changes quite frequently. The portions are huge...definitely enough for at least two meals. I typically replace the fries and/or coleslaw with soup (LOVE the buffalo chicken chowder) or salad. I actually don't order the sandwiches on the regular menu very often b/c I usually get the special sandwiches. They have a special each month and, once in a while, they will have a special weekend sandwich to honor an old movie showing at one of the local movie theaters at midnight. Unfortunately, those are usually my favorite sandwiches, BUT they have been known to bring back the favorites! On the regular menu, my favorites are the Rising Sun Melt and the Wet Hot Buffalo Chicken (the blue cheese slaw is incredible). Of the monthly specials, my favorites are the Hungry Hungarian (January) and New Bomb Turkey (November). The staff is wonderful. They are always friendly, helpful, and great with recommendations if you aren't sure what beer to get or how to make your sandwich your own with add-ons. My husband and I are frequent Melt patrons and are rarely disappointed. I definitely recommend any of the locations if you are in the Cleveland area!
(5)Eric C.
This place is great! I've tried many of the sandwiches and have loved every one of them. My wife stays with the mushroom melt and thinks it's the best sandwich she's ever had. She used top Getty the burger, but wasn't thrilled about it. The melt city light beer is actually really good. I don't usually like light beer but the melt city light goes great with just about every thing on the menu. A 5 start place for me bcz the food is great, there is a plethora of beer options, and the service has always been solid.
(5)Joel P.
I love this place I've been here five or six times and the food is always incredible but the décor Is innovative. the staff is amazing . I'm all about it!
(4)Daniel C.
Saw it on DDD and came to Cleveland for a visit and low and behold there is one right down the road from The family. This place is as good as it gets! Great sandwiches and great beer. I got the Double Dry Hopped Ruination IPA limited release and a Brooklyn 25th anniversary. Definitely get the Monte Cristo! You can't beat a deep fried sandwich with raspberry and an awesome beer!
(5)Chris C.
Great food and atmosphere. The wait staff was awesome, they were very attentive and new everything about there menu. They also had great energy. You get a lot of food for a great price. It is hard to pick what you want to eat with so many great options to pick from. We came in from out of state and this will defiantly be a stop for us the next time we are in ohio.
(5)George M.
Amazing! The food is always amazing. Don't believe the negative reviews about this place. They should just stick with fast food and free up the table space for people that love this place. It's worth the wait and price. Some of the best food around.
(5)Nate A.
I've been to the mayfield location of melt many times, and the Mentor location brings the same warmth and unique style, as well as great food and service. I sat at the bar to avoid a wait and I was immediately greeted by scott, who had a vast knowledge of the spirits on tap. My martini was quickly served as well as the Melt quesadilla. Both were exceptionally good! I will be having drinks there regularly!
(4)Kayli S.
Yum! Always go for the new special sandwiches!!! :) and don't forget the vegetable of the day, always a delight!
(4)Grant C.
Terrible Service.
(1)Ashley B.
Amazing! The summer chicken sandwich is great! The monte cristo was just okay
(5)Edy D.
I LOVED this place. GREAT energy vibe as soon as you walk in the door, friendly staff, delicious aromas, indulgent variety of beers and menu selections to please everyone. We had a wonderful experience sitting at the bar eating. We loved our drink, food & service. The layout of the place was open and inviting. I am super stoked to find out Melt is coming to CBus in the Short North....can't wait!
(5)Alyssa A.
I have been a fan of the melt locations since my first visit to the original Lakewood spot years ago. The atmosphere is trendy and is usually more appealing to the 20-30 something's. I have never had a bad experience at a Melt and this new location is no different. For those that have never been, expect to wait, order a drink from the amazing craft beer menu and chill out. A table or a seat at the bar will be yours in usually less than an hour. Seating moves faster than stated usually. The menu is great and has some humor built in to the titles. They also cater to the vegetarian/vegan crowd too. Personally the summer and winter chicken are my faves. He says the dude abides and wake and bacon are his. There is a sandwich for everyone, just wait your turn to find out. The service at the new mentor spot was great for being the second night open and I am pretty sure that was owner Matt, expediting the kitchen line as the orders came out.
(5)Jess H.
First, I'd like to start off by saying that we absolutely LOVE the food at Melt!! Unfortunately, our love for the food is not stronger than the dislike for the HORRIBLE service at this location! We are only ten minutes from the Mentor location, but will now always drive about 20 minutes to go to a location in Cleveland. Have been to this Melt several times and am always so disappointed by the service! Took my three small kids in there today after a doc appointment and we were treated so poorly. There was also a misunderstanding about the price to add on a soup and salad instead of fries and the manager was not willing to make it right. So sad. The $3.50 was not a big deal to me, but it was the principle of the matter. Have been there several times and have probably only had good service about once. A real bummer. I wish the management that is higher up would make some big changes to the staff there. If I've been treated so poorly on several occasions, how many others are being treated like this, and how many of us won't be back because of it? A lot of money being flushed. Too bad. :-( I'm giving it two stars because the food is still great! :-) Definitely worth the drive to Cleveland to get better service, though. I was beyond upset when I left there with my little ones! My husband was even more upset when I told him what happened to us. Bad business! :-/
(2)r d.
Always a seat at the bar. So different from trying to score one at Lakewood. Service and food not as on point as Lakewood, yet it's acceptable. Love the huge Hamm's billboard. Not Melts fault, yet people of Mentor please try a draft from their awesome offerings and put down the bud light.
(4)Doug H.
Sat at the bar for lunch and thoroughly enjoyed the Summer Chicken sandwich. My two friends had the Winter Chicken and Blackened Chicken. All were delicious. And ridiculous amounts of food. And we were in and out in an hour - perfect for a weekday lunch.
(5)Katie A.
I LOVE all thing cheesy and melty and have been wanting to eat at Melt for several years. I'm signed up for the Big Cheese Club and read their specials delivered to my inbox each month. I have studied the menu, contemplating which sandwich would be my first. The last time we were in Cleveland we stopped at the Lakewood location, and although it was late afternoon and there were open tables with very few people waiting, the wait was over an hour. Since we were meeting people later this did not afford us enough time to wait for my highly-anticipated Melt experience. This time I planned our trip to enable us to finally eat at Melt--this time we were closer to the Mentor location. At around 6:00 pm on a Friday night there was a small wait, but the outside tables were available (likely due to the fact that there had been intermittent storms). My husband and I both ordered soup and split the Monte Cristo. I got the Roasted Tomato Garlic soup, which was just OK--the taste was decent, but it was a little thin/unevenly watery for my liking (patches of tomato puree surrounded by red-tinged water). I have had much better tomato soup. My husband got the Buffalo Chicken Chowder, which was excellent! It seemed like it took forever to get our sandwich--at least 30 minutes--and we had ordered everything with our drinks, as soon as we sat down! The meat and particularly-and ironically the cheese-seemed to be on the sparse side. There were only 2 pieces of ham and 2 pieces of turkey, and probably only 2 pieces of cheese. For a normal sandwich that would be fine, but for an $11 sandwich on huge slices of bread at a place that proclaims its goal is making gourmet grilled cheeses it is quite disappointing. I had seen photos of other reviewers' sandwiches that had cheese overflowing and oozing out of the middle, and this is what I was expecting but it is far from what we got. It pains me that I am writing that my sandwich was just OK when I had been highly anticipating the day I finally got to eat a Melt sandwich! The overall sandwich was large, but it is due to the fact that the bread is thickly sliced. The "mixed berry preserves" that came with the sandwich was more like a syrup that one would use to top an ice cream sundae--it was very thin and could not be spread onto the sandwich (but it did taste good). Also, although we had more food than we could finish, the sandwich was not overstuffed like a sandwich at Panini's (although the bread was about the same thickness). Don't get me wrong--the sandwich tasted good--but I was not blown away by it. I would eat it again, but would not make a special trip to go there. The cole slaw was OK (the vinegar version) and not spicy at all (I read a review that someone said it was too spicy for them to eat). The hand-cut fries that I had read rave reviews about were mediocre. I found them to be somewhat limp and mushy, and was unimpressed. Overall, I am glad that we had a chance to finally eat at Melt, and the food was good--just not anything special. Maybe our experience would have been different had we gone to the Lakewood location, but I would hope the food at each location is comparable (it is at Panini's). Yes, the atmosphere, concept, offerings, and marketing are all unique and for that Melt stands out above the crowd. I was sadly not as impressed as I thought I'd be. If I lived in Cleveland I am sure that I would probably go to Melt on occasion, but I do not foresee myself going out of my way to go back when we are in town.
(3)Leah W.
I absolutely love going out to eat at Melt. I have never had a sandwich that I did not enjoy, and I usually find myself eating till I'm sick because I just don't want to stop eating the delicious things piled on my plate. It's a very good value you get a lot of food for your dollar. I love the young alternative atmosphere, and how relaxed the establishment feels. The only complaint I have is something that Melt cannot control. Every time I go there, there is always some adult there acting live they've never gone to a restaurant before. The most recent time there was a rude lady on the patio giving our waiter a hard time. (Shout out to Ray for keeping his cool with a grumpy customer!) A manager came over (I didn't catch her name, but a lovely tall young woman wearing a maxi-dress) and I think she pleased the grumpy customer. From what I overheard the grumpy lady was not happy with her seasoned fries (She's wrong, they're delicious), however refused to have them be re-made with less seasoning (She was probably just complaining to try to get something for free.) I also heard grumpy lady complaining about the "weird" cole-slaw. (Apparently the only kind she's ever had has been drowning in mayonnaise.) Melt's signature slaw is awesome, relatively dry with hints of vinegar and black pepper. It is crisp and clean, a great complement to superbly salty seasoned fries, and a savory gormet grilled cheese. If you don't like Melt's food then you need to get out, because they're awesome, and you're wrong. Seriously, Melt is great
(5)Heather G.
Not impressed.... Too cramped to eat, couldn't get in and out of the tables and I am skinny!!! Sandwich was ok, fries were good though.
(2)Erickson V.
Melt has a really great bar and the decor of the place is really nice. However, the wait is extremely long and the food decent for the price. I order the buffalo chicken soup as an appetizer and it was extremely salty...i had to put in sugar to tone it down a bit. I also ordered the diablo burger melt and it was pretty good, the taste was there however there were too much bread and it was almost hard as rocks. Overall my experience was ok...bu go here if you never tried it the environment is awesome !
(3)Diane M.
Visiting from the south, my plan was simple. Go for the grilled cheese and jazz it up with toppings because Diane + cheese=happy girl. Then I noticed the new bomb turkey on the menu. I love thanksgiving so I knew the plan was over at that point. I ordered this thanksgiving on the bun sandwich and my husband got the war pig. Our third compadre got the philly cheesesteak sandwich. These sandwiches arrived and let me tell you...huge doesn't adequately describe them. They are some of the biggest sammys I have seen and they come with sides. My sandwich was awesomeness of thanksgiving dinner, my husbands was a cuban sandwich that he really enjoyed (mind you, we are from Florida..so he knows cuban sandiwiches). The cheesesteak was good as well, but not cheesy enough for me. My husband and I couldn't finish the sides or even the whole sandwiches, our companion championed through. Melt..I loveth thee...expand to Florida please...I already have my Melt army tshirt ready.
(5)Brie A.
We visited on a Friday night around 4 pm . The wait for our table want bad maybe 15-20 mins. The experience went down hill once we were seated. First the tables are entirely too close you can bearly walk through the resturant and we were seated so close to the neighboring tables we were able to speak up converstaion they were in less than arms reach on both sides ( we sat along the windows). Second problem was we waited aleast another 25 mins before the server even acknowledged us . It was so bad that the lady at the table next to us actually said something to the waiter for us. So that automatically put me in a bad mood but we stayed. She wasnt very friendly she just took our order and was done no specials nothing . The food came out fast considering. Food was awesome the fries were good as usual and the sandwiches are massive . I had the Cleveland Cheese Steak and my date had the El Diablo Burger both were good too much food but very good. I wouldnt visit again because it is still new to the area and the service was horrible so to wait and then have crappy service I will just avoid this location until the newness simmers down. I guess I'll have to venture to the Cleveland Heights location . 3 stars only because of the extremly bad service .
(3)Kevin W.
We made Melt the final stop on our family trip before heading back south, and we were so glad that we made the stop. While there was a wait even after the typical lunch rush hours, the food was definitely worth it. Be warned... the sandwiches and portions of fries and house slaw are not small, so be prepared. Even if you're hungry you may want to split the meal. I can't begin to explain how big other than look at yourself in the mirror... the sandwich is likely the size of your face. Since we did not know that going in, my wife and I ordered different sandwiches, and we were glad that we were able to try both. While size is certainly in Melt's favor, it is the taste that really wins you over. The sandwiches are not just masses of thrown together stuff. They are well thought out blended goodness that simply gives more with every bite. And the good news, you can have the other half of the sandwich for dinner. The service was great and even my four-year old daughter ate everything, so there's that. Highly recommend Melt and truly wish there was one in SW Ohio. Oh, it's not cheap, especially with a family of six, but worth the splurge.
(5)Holly B.
We were very excited to try Melt after everything we had heard and seen. We anticipated a wait and were told an hour to an hour and fifteen minute wait. So we took a walk around and came back 45 minutes later to be rudely told our name had already been called. Luckily the girl who had told us how long the wait would be was still there and she got us a table. Our waitress was friendly but very flustered. There is not a kids menu, so our children split the plain grilled cheeses however they don't like fries or coleslaw. It took 40 minutes from when we ordered till we got our food, and when we did get it it was luke warm and the sandwiches were soggy like they had been sitting. My husband and I had ordered the house beer and it took our waitress 10 minutes to tell us they were out of it, we also ordered a second milk for our son and never received it but were charged for it. My husband and I may give it a second try but definitely not with the kids.
(2)Matthew O.
Wow! Honest to god, I must say that I'm not the kind of person to complain or even write a review for that matter, but after dining at the Melt in Mentor, I had to create a Yelp account and write a review. Here it goes, my first restaurant review, wish it could have been better. Service? Great. Food? Good. Drinks? Love the draft selection. Very Good. Management? The worst i've ever seen. We had a large party of 15, celebrating our work cristmas event. Since they did not take reso's, we waited quite a while, about 2 hours on a Wednesday at 8pm. There were many who arrived after us and were seated before us, but we understood and were ok with waiting, even though the wait was much longer than it needed to be. Once seated, we realized the tables were set for 12, and had to call a server over to help us add seats. Since we were having a gift exchange, I asked a server if we could pull over one more table and put our gifts on it, he said Ok. While pulling the table over, the manager Kyle rushed over and asked what I was doing, keep in mind the place was half empty at this point, I explained that our server said it was ok to move this table, and Kyle replied "It's a fire hazard, your server was wrong", and walked away without even offering to help move the table back, which I did myself. Overall, by the end of the night our table spent over 600 dollars on food and drinks, NOT ONCE did Kyle even take the time to stop by and ask "how was the food?, or 'thanks for waiting', or 'is everything ok', or 'thanks for coming', instead he spent all his time standing, with his arms crossed, behind an empty hostess table five feet from us, staring at a 3/4 empty restaurant. Just one server, pregnant as she was, took care of everyone, serving and bussing, and did the best job she could. Melt, you do a great job. I've been to your place in Lakewood and Cleveland Heights multiple times and they've both been great. Too bad you're management hire at your Mentor location had to ruin the experience. I really felt insulted my intire visit, won't be back. Sorry.
(1)Kara B.
I never write reviews but I was very disappointed, and perhaps this will save someone else from wasting their time and money. After reading many mixed reviews from other melt locations I decided to give it a try. I am not usually too concerned with decor as long as the place is clean, but all of the random mixed decor just made the place look cheap and poorly done in my opinion. Having a kids menu also would have been a plus. Many people raved about the pierogies on reviews that I read, so we made sure to order them. You get 2 for $5 and although they are a decent size they were certainly nothing special. In fact, the ones you can buy in the freezer section are much better. The coleslaw didn't look appetizing at all, so I didn't even bother to try it. The fries were fries, once again nothing special. I had already narrowed my sandwich choices down from the rants and raves of others and I ended up ordering the big popper. I was not very impressed. It took everything I had to force down half a sandwich. I certainly wouldn't call it gourmet grilled cheese...not so great overpriced greasy slop perhaps. I've had better tasting and higher quality meals from fast food places. Save yourself the disappointment, but if you must go to see for yourself just remember, I told ya so :)
(1)