Big Apple Diner
11850 Rt 4, Hampton, NY, 12837
Big Apple Diner Menu
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Address :
11850 Rt 4
Hampton, NY, 12837 - Phone (518) 282-9286
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Rebecca S.
This is my "home" starbucks. I am a self-admitted addict, and a gold card member. I have become friendly-ish to the staff - and they usually know what my order is. Its usually crowded weekdays, but it moves quickly. Also - they have the soy-milk out, which is important to me. The staff is really nice and the store is clean.
(5)M H.
I think this is the right Starbucks to review - the one on the adjacent block of H& M? Anyways, I was pleasantly surprised with their espresso. I got a doppio to go and it wasn't bitter at all. It went down just like a good hot cup of coffee. I also got an Americano to go and THAT was really good also. I have gotten it again because it was a great cup of coffee - great taste and again, not too bitter.
(4)Erica C.
I tried to look for the Starbucks between 57th and 58th on Lexington on Yelp and I'm guessing this is the one. It's the one across Sephora and next to Naturalizer Shoe Store. Okay.. so why am I writing a Starbucks review on Yelp? I'm taking the time to write a Starbucks review because this is really the WORST experience I had at a Starbucks. So really this is just a rant on one certain person who works there. I would have told this certain barista off if it weren't so busy and I wasn't in the mood to start a commotion especially just after attending Church. It was really hard to love thy neighbor and I tried so hard not to be hatin' during my time here. The first thing I noticed was the only barista girl amongst the men. That's a good thing. She was trying to get the line moving by being very assertive, asking who was next and taking orders. I was impressed... at first. I was looking at the sign they put up and I can't see that well. First off, I forgot to tell her what size I wanted and she gave me a condescending attitude as she said "big, small, large, WHAT do you want?". Yes it is my fault I forgot but IT IS her job to ask me and I just don't understand her bad attitude. After I ordered my TALL, Caramel Brulee Latte I asked a question about the bogo deal on the sign which I thought referred to the holiday drinks (which was written on the same sign). I asked "Is there a buy one get one half off on holiday drinks?" She looked at me like I was stupid. She thinks about it and probably got confused, ask her co-workers and then complains to her co-worker in front of me. IT IS her job to know what's going on and answer my question. Questions exists for a reason and for her to look so appalled that I asked was ridiculous. When I picked up the drink from her, she asked me, "Where did you hear of this half off deal?" in a faux calm demeanor like a wife would ask her cheating husband, "Where'd you go last night?". The question she asked was fine but her attitude was not. I told her I saw it on the sign. She told me, as if it was common knowledge, that the half off sign was for the BEADS. I repeated her just to make sure I'm not death as well and she definitely said beads. I took a sip of my Caramel Brulee Latte and it wasn't as good as what I have had before at other Starbucks. Maybe it was just my clouded perception at the time that made it unenjoyable. This could all be avoided if she had just said "No, I don't think we have half off today, I can double check but I'm pretty sure we don't have that deal." I would have been all good with that! I'm generally a laid-back kinda of person and I would have been NOT writing this stupid yelp review to vent out my frustrations. There was a helpful girl ahead of me on the line who tried to quickly explain to me what the sign was all about to make it easier for the barista girl but I couldn't hear her over the voices from other people behind me. I overlooked something and okay, maybe it was my incompetence at the time. So maybe it was the barista's incompetence at the time when she threw that helpful customer's water bottle away when the customer wanted her to refill it, tell the helpful customer it's okay because it was all clean, pick it up from wherever she threw it into and rinse it off like nothing happened. I understand what it's like being on the other side. You might have all these customers asking stupid questions while taking their dear old time while they order. You might have 10 other people waiting on the line looking into space and the person who is next doesn't know that they are next. However, to be a good employee, answer the questions no matter how simple it may seem, be patient and try to be nice. There is no reason to be so stressed out and so rude. From the bottom of my heart, thanks barista girl, for creating unnecessary drama. Thanks for not spitting into my drink. Better yet, thanks for not pouring cyanide or some poisonous potion that you probably make in your cauldron into my drink. Happy new year and I hope you have nice friends to help you take that broom out of your.... Oh nos, that's not nice.
(2)Jackie A.
This is the Starbucks below my office. They always get my grande red eye soy misto right and they don't judge me when I blank on how to order it. I like this Starbucks. There, I said it.
(4)Leslie O.
Gets two star for very little seating and no power plugs.
(2)Matt A.
Tall, Iced coffee, Grande cup. You would think the same order at the same Starbucks week after week would be fairly consistent, right...? Not really. How much the cup is filled seems to depend on how generous the staff here are feeling. It's OK though. This Starbucks location is aight. The lines here aren't awful and there's practically never a line for the bathroom when I need to use it. Also, I swear the doors in this place were made by dwarves. Why are they so god damn heavy?
(3)Kenneth T.
They usually make the drinks well but 1/10 times I get my drink made wrong. The staff is also a hit or miss. I've had great staff sometimes and other times I've had horrible staff that are more concerned about counting their tips or flirting with female customers instead of doing their jobs.
(2)Phil H.
Small location with only some scattered tables and chairs around. At around 8:30 on a Thurs night it's empty with only one guy using the WiFi and what must be the only outlet in the place. Not the kind of Starbucks to hunker down and be a WiFi hog at. Being the location it's at must get crazy crowded here during morning work hours. Still, the counter staff was friendly and served up my iced drink quickly and with smiles all around. Even had a half decently clean bathroom that I used on the way out. Average Starbucks, but aren't most of them anyway?
(3)Caroline V.
Finally reviewing the Starbucks under Bloomberg since they've finally got my drink right and im a happy camper in the morning. As I sit here sippin on my extra hot peppermint mocha, I am typing this so they can get their ratings up. Considering the high traffic they get, it's nice getting your drink pretty quick. Service is friendly and 80% of the time they get it right. Just a few times it's been bland but otherwise I'm happy. Thanks SB for making my mornings that much better.
(4)Dev F.
Surprised the rating is as high as it is. This is the SECOND time I have complained. Shame on me, but after the first time, they sent a very nice response with some coupons...however, it's clear they never addressed their glaring service issues. This is the second and last time I will be writing a complaint about the store at 731 Lexington Ave. I ordered a breakfast item, paid, and waited for around 10 minutes. When one of the baristas noticed I was waiting, she asked me which item I was waiting for. I told her, then she told me they were out of it. They did ask if I wanted anything else. I didn't and they processed a refund. This is incompetence at its best. How do you let a customer pay, wait, and THEN tell them you are out of stock? Furthermore, I asked for the manager's business card - conveniently, they were out of it. I will also be posting this review on yelp and sharing my experience with others. After the first horrible experience I've had, the mediocre experiences in-between, and this, you've lost a customer.
(1)Chris R.
It's my own fault for drinking decaf.... But they served me a cold cup of coffee, I gave it back and they didn't even say sorry.
(2)andrea p.
Overpriced acidic bitter coffee. Staff can't make a decent espresso even with those expensive machines from Italy .
(2)Rachel A.
The Bloomberg Building Starbucks serves up a nice cup of joe. It could be just me but I do think this Starbucks is a little more highclass than the one around the corner. The decor is less of the typical green Starbucks and more on the tan/brown side. It feels like you're entering a hotel because the entrance is a huge glass door. The place just feels newer and sleeker than other Starbucks. The service is pretty good too. I had about six drinks to order all with specific instructions. They took my order while in line and everything came out perfect. The cashier had a little more trouble ringing me up but overall they were swift and there was less of a wait/line than the one around the corner. I think most people who go to this Starbucks work in the building. It's a little hidden off of the main street. I was impressed with this Starbucks. They have great service, are relaxed and are very nice. Starbucks either got lucky with really great employees or they take pride in a higher standard at this location. I wouldn't be surprised if they did. When you're neighbors with Le Cirque and the Mayor could pop in any time, you always wanna be on your toes.
(4)Arben S.
For a New York City Starbucks, I must say the service at this location is not up to par with the fast pace city it is located in. Step up the speed of service. My iced double shot venti black eye does give you a burst to get you going in the morning!
(3)Alexandra L.
The Quick: The Classic Starbucks food and drinks you love, in a small to-go location. The Details: The staff here is extremely friendly and quick, however the location is not as cozy or inviting as other spots. This Starbucks is great for fueling your caramel macchiato addiction, however is not a great spot to people watch. The Damage: Standard Starbucks pricing. $4+ for a fancy yummy drink. Enjoy
(3)Addy B.
This Starbucks is basically inside the Bloomberg building and its main customers are Bloomberg employees. It's definitely a small and busy stop-in-and-grab-your-drink Starbucks, not somewhere to meet a friend or read a book. The staff is fast and nice (as all customer service teams are if you're nice to them), drinks are priced and made like any other Starbucks. I took off one star because it always had that weird horrible plastic-y smell, but it's fine because I'm never there for more than 10 minutes.
(4)Michael C.
I am a Starbucks sucker. I love my espresso and my mochaccino. ....but I don't like a barista putting his dirty hands into my cup.and getting upset when asked not to. .its a basic hygiene. ..we clients have the right to have a clean coffee that's girm free.
(3)Gabriel E.
Worst experience at a Starbucks I have ever had. I'm currently in the city for work purposes and this is the closes Starbucks to my office, so I have been coming this Starbucks for a couple of days now. Every time I went there I was giving an attitude from the staff. In one occasion they didn't make my drink right and I was disappointed so I spoke to one of them and the batista was trying to fight me... The staff looks miserable and are very rude to customers. I would not recommend this location to any of my friends and coworkers. If I could give a half or no star at all I would, that's how bad the experience in this place is. I have spoken to other people about this place and I have encountered that they are having the same experience as I did. DO NOT GO TO THIS STARBUCKS, but if you do! you have been warned!!! I stopped going there, and will never return there in the future. You are better off going across the street to the Capital One 360/Peets Coffee & tea. The staff there is very very friendly and professional.
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