Fantastic experience from start to finish! The food was great as usual however our waitress was AMAZING! Natasha had a great attitude and went above and beyond to serve us. She was by far the best waitress I have ever had!
(5)
Channing C.
Only this location has the BEST BISCUITS!!! Made just right. Not over or under cooked! Service varies depending on who is waiting on you. So far never had a problem at this location.
(5)
James R.
Red Lobster, another large scale chain restaurant that thinks way too highly of itself. My son earned his Green Belt in Karate, so we told him he could choose where he wanted to eat. You guessed it, Red Lobster. Not that I have anything against Red Lobster, but I think there are better places for seafood out there. We were promptly greeted when we entered and shown immediately to our seats. The waitress was with us shortly after that and ran down the specials and explained the menu. My wife saw the crab and lobster stuffed mushrooms and decided we had to have an appetizer. We ordered that and continued to peruse the menus. When the waitress came back she brought some of their Cheddar Garlic Biscuits. These things are fantastically awesome. This may be why Red Lobster is so popular, their biscuits are highly addictive. When our mushrooms were served, we all thought they were delicious. For the main course I decided on getting the pound of Snow Crab. It was crab, I like crab, I thought it was cooked just right. I did find it out that I had three claws, but when they say a pound of crab, I guess they give you a pound of crab, so if that means two halves and an extra claw, that's what you get! My wife had the Shrimp Trio. She enjoyed it. My son ordered the Macaroni and Cheese. Please do not get me started. He picked the restaurant and then gets there and orders Mac and Cheese. I didn't feel like making a scene, but I did tease him about it. Instead of salads, each one of us had a cup of their clam chowder. It was okay, but it was missing something. I'm not sure what it was, but I wasn't impressed. At least three times during the meal, and even when we were getting to go boxes, the waitress kept pushing those cheddar garlic biscuits. I mean she really wanted us to eat a baker's dozen of them or take some home. That was kind of annoying. The service was good. Other than her trying to push those crack biscuits on us like some kind of dealer that's looking to get a new junkie in their stable, we never had an issue. Everyone was really friendly and understanding of the 9 year old that would knock things over. The restaurant has their nautical theme, if you've been into one Red Lobster; you've been into them all. This one was very clean and I didn't see dishes sitting long, either at our table or others. The food was good, but not great. Other than the crack biscuits nothing that would make me crave Red Lobster. I probably won't make it a habit of going here, but I'd be willing to go back.
(3)
Swampy J.
Ok, its red lobster. Nowhere near a sea, so of course your usually delicious sea friends aren't all that fresh. That said I've never had an awful meal here, taste wise, but not great either. This red location is actually the location for the worst service I have ever received and actually resulted in a 100% comped bill without asking. Yeah that bad. Anyways the location sucks, and unless you are 72 and eat at 4 pm you are going to have a short hike to the front door. Unfortunately I have had to wait a long time for a table. I have family that likes the place alot, so what can you do? To me its doesn't offer the quality that a wait would warrant. I have eaten here many times and have never been wowed. Couple times I got scallops they were overdone, easy to do, but it is a seafood joint. Same goes with the lobster. Also pretty sure the calamari is frozen. Anyone that has been on holiday on the coast knows what truly fresh seafood tastes like, and it ain't this and for what it is at least half the menu is overpriced, if not more. For a long time I was a nut for those biscuits until I found a recipe on the internet involving a box of bisquick. Thank you al gore! Anyways the place is undergoing a much needed face lift, but sadly the food will be the same.
(2)
Steph R.
It's been a while since we have been to a red lobster. We received 2 gift cards so we thought get why not. It's not that we don't like it but it seems it's either horrible service or food everytime we have gone and just decided there are better options. Well one again they did not disappoint haha. There was a wait about 15 min on a Saturday evening so not bad. The hostesses were friendly and attentive and that's where it ended for us. So the weather is finally warming up enough to be fine with a light jacket Woohoo! When we were seated we were immediately like omg it's hot in here. Like so hot to the uncomfortable point of eating. It wasn't just us either you saw people taking layers of clothes off! No joke! Our server was fairly attentive there were moments that our glasses were empty and she was chatting with other employees. Upon looking at the menu we couldn't believe how much the prices have gone up within the past year since we had been. It was compete shock because at those prices you can drive to downtown Chicago and get a better meal! Oh well we have gift cards no biggie at these prices the food quality had better improved. WRONG! I'm pretty sure it has gotten worse. We both choose to to do the 4 course. He got the salad, chicken soup, cajun pasta and Carmel cheese cake. Salad was old, soft and turning he said soup was good, pasta tasted over done and sitting there all day, cheesecake was one the worst we've ever had. I got the salad, clam chowder, breaded shrimp with rice and brownie. Salad was sane tasted old, soup tasted like it came from a can, shrimp was great rice was hard as ever and here is where it gets weird now I love love chocolate and omg it was soooo rich I couldn't even eat it nor our daughter. She got the crab legs on the kids menu, it was good portion for the kids but the worst crab legs I've ever had they were dry and over done! Biscuits were amazing though like always! Well never return here our any other red lobster ever again even with gift card! Sorry you have officially lost or business!
(1)
Mike Z.
We were seated quickly, but our server appeared as if there was somewhere else she would have rather been. When our food was served after a minimal wait, my daughter found a string on her mashed potatoes. The manager promptly brought a new dish to replace the stringy potatoes, but our server still possessed NO hospitality skills.
(2)
Christine K.
My husband and I had dinner at Red Lobster last night. Our dinner was good but the service was terrible. Our waitress Leslie brought us drinks & took our order & then we never saw her again for 40 minutes. We had no drink refills or any follow up on how our meals tasted. My husband went to find the manager who apologized and gave us one meal free. Leslie finally came to our table to let us know she was having computer problems and that is why we were neglected.
(1)
Liv W.
I really love Red Lobster. It's one of my favorite places. I haven't tried anything here that I didn't like yet. I usually get the "shrimp your way" with coconut shrimp bites and shrimp scampi. The Caesar salad is so yummy and oh those biscuits!! The coconut shrimp comes with this awesome pina colada sauce that tastes awesome.
(5)
Tyler R.
This is one of the best chain restaurants ever and I don't even see why people hate on chain restaurants - you all are hipsters! Some chain restaurants are really good, like Red Lobster! If you want seafood, I wouldn't go anywhere else; this is the place to be! I wanted to go here because of Crab Fest! I ordered the Crab and the Steamed Seafood Bake, or the name was something along those lines. Snow crab legs, corn on the cob, and shrimp, scallops, and red potatoes in a garlic white wine sauce! It was different and I never have had a sauce like this nor have I had scallops, so I thought it would be an amazing dish to try, and it was! Let me tell you! First off, you get a BUNCH of crab legs! The crab meat is so flavorful, but it's hard to describe what type of flavor it is. Kind of buttery? Especially when you dip the crab in the butter sauce - it's an orgasm in my mouth! The corn cob was buttered and cooked perfectly and delicious as well! The red potatoes were crispy on the outside, but not burnt. It was a perfect amount of crispness! On the inside, they were so fluffy and warm! They tasted good in the garlic white wine sauce! Scallops are really good, I found out! They taste kind of like shrimp, I guess, but not as chewy! The shrimp was amazing in the sauce too! The sauce just had a smooth, buttery flavor, with a hint of garlic and white wine to change it up a bit! It's very unique but it feels very natural and not too exotic - like it's not an acquired taste or anything. I think everyone would like it! I got so many crab legs, I couldn't finish them. I had one left. It was a big meal and worth the $22.99. Yeah, the food is more expensive here, but it's because it's seafood and has to be caught! It's worth the money! Plus, the Cheddar Bay biscuits, man! They are so warm, and cheesy, and soft! To die for! But, I guess the crab legs can get a little cold if you don't eat them within a certain amount of time and they take a while to eat since you have to crack them and dig the meat out with a tiny fork. Some people say it's too much work to go through but I don't think so since crab is heaven in your mouth! Also, our waitress was very nice. I don't know why so many of you people complain about this place and other chains. So come to Red Lobster!
(5)
James C.
We went for lunch had less than a ten minute wait. Server was nice and prompt. The food was good as always. This was the first time we are there. We are at the one in Springfield IL many times.
(5)
Tori K.
This was the last time I will ever go to this Red Lobster. Service was terrible from the time we stepped in the door. The hostess couldn't remember how many in our party (there were 2 of us), didn't know where to sit is, then took us to a dirty table and directed us to go back to the entrance. She then came back and sat us in a section with a table of 14 (who got there shortly before us). It took over 10 min for our server to get to us, while other servers slowly walked around and chatted with each other. Our food was decent at best, which is sad since we normally enjoy this chain. Our server also kept forgetting to give us refills on our drinks, and when it was time to go kept forgetting our boxes. The only reason I gave 1 star is because of their biscuits, which were delicious but not worth going back for.
(1)
Philip T.
The experience can only be described as "deathbag". At least 3 different people had complained about their food/drinks at the tables around us. My wife's margarita had about two tablespoons worth of salt poured into it (maybe intentional, but certainly didn't taste good). Both of our meals seemed to have a sandy material speckled into it. In addition to all of that, the servers would make audible comments about their customers as they passed eachother going into the kitchen.
(1)
Ivy S.
Wow! Unbelievable! This place sucks. Our server stinks. First, it took her too long to greet us. We were halfway with our drinks and she insists on giving us new drinks I specifically told her which iced tea I was drinking but still managed to give me the wrong one. We already finished our appetizers and she had just put in our main entrees (which was a steak) I mean wtf! I don't recommend this location at all.
(1)
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Address :5827 East State Street
Rockford, IL, 61108
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Has TV : No Waiter Service : Yes Caters : No
Amy S.
Fantastic experience from start to finish! The food was great as usual however our waitress was AMAZING! Natasha had a great attitude and went above and beyond to serve us. She was by far the best waitress I have ever had!
(5)Channing C.
Only this location has the BEST BISCUITS!!! Made just right. Not over or under cooked! Service varies depending on who is waiting on you. So far never had a problem at this location.
(5)James R.
Red Lobster, another large scale chain restaurant that thinks way too highly of itself. My son earned his Green Belt in Karate, so we told him he could choose where he wanted to eat. You guessed it, Red Lobster. Not that I have anything against Red Lobster, but I think there are better places for seafood out there. We were promptly greeted when we entered and shown immediately to our seats. The waitress was with us shortly after that and ran down the specials and explained the menu. My wife saw the crab and lobster stuffed mushrooms and decided we had to have an appetizer. We ordered that and continued to peruse the menus. When the waitress came back she brought some of their Cheddar Garlic Biscuits. These things are fantastically awesome. This may be why Red Lobster is so popular, their biscuits are highly addictive. When our mushrooms were served, we all thought they were delicious. For the main course I decided on getting the pound of Snow Crab. It was crab, I like crab, I thought it was cooked just right. I did find it out that I had three claws, but when they say a pound of crab, I guess they give you a pound of crab, so if that means two halves and an extra claw, that's what you get! My wife had the Shrimp Trio. She enjoyed it. My son ordered the Macaroni and Cheese. Please do not get me started. He picked the restaurant and then gets there and orders Mac and Cheese. I didn't feel like making a scene, but I did tease him about it. Instead of salads, each one of us had a cup of their clam chowder. It was okay, but it was missing something. I'm not sure what it was, but I wasn't impressed. At least three times during the meal, and even when we were getting to go boxes, the waitress kept pushing those cheddar garlic biscuits. I mean she really wanted us to eat a baker's dozen of them or take some home. That was kind of annoying. The service was good. Other than her trying to push those crack biscuits on us like some kind of dealer that's looking to get a new junkie in their stable, we never had an issue. Everyone was really friendly and understanding of the 9 year old that would knock things over. The restaurant has their nautical theme, if you've been into one Red Lobster; you've been into them all. This one was very clean and I didn't see dishes sitting long, either at our table or others. The food was good, but not great. Other than the crack biscuits nothing that would make me crave Red Lobster. I probably won't make it a habit of going here, but I'd be willing to go back.
(3)Swampy J.
Ok, its red lobster. Nowhere near a sea, so of course your usually delicious sea friends aren't all that fresh. That said I've never had an awful meal here, taste wise, but not great either. This red location is actually the location for the worst service I have ever received and actually resulted in a 100% comped bill without asking. Yeah that bad. Anyways the location sucks, and unless you are 72 and eat at 4 pm you are going to have a short hike to the front door. Unfortunately I have had to wait a long time for a table. I have family that likes the place alot, so what can you do? To me its doesn't offer the quality that a wait would warrant. I have eaten here many times and have never been wowed. Couple times I got scallops they were overdone, easy to do, but it is a seafood joint. Same goes with the lobster. Also pretty sure the calamari is frozen. Anyone that has been on holiday on the coast knows what truly fresh seafood tastes like, and it ain't this and for what it is at least half the menu is overpriced, if not more. For a long time I was a nut for those biscuits until I found a recipe on the internet involving a box of bisquick. Thank you al gore! Anyways the place is undergoing a much needed face lift, but sadly the food will be the same.
(2)Steph R.
It's been a while since we have been to a red lobster. We received 2 gift cards so we thought get why not. It's not that we don't like it but it seems it's either horrible service or food everytime we have gone and just decided there are better options. Well one again they did not disappoint haha. There was a wait about 15 min on a Saturday evening so not bad. The hostesses were friendly and attentive and that's where it ended for us. So the weather is finally warming up enough to be fine with a light jacket Woohoo! When we were seated we were immediately like omg it's hot in here. Like so hot to the uncomfortable point of eating. It wasn't just us either you saw people taking layers of clothes off! No joke! Our server was fairly attentive there were moments that our glasses were empty and she was chatting with other employees. Upon looking at the menu we couldn't believe how much the prices have gone up within the past year since we had been. It was compete shock because at those prices you can drive to downtown Chicago and get a better meal! Oh well we have gift cards no biggie at these prices the food quality had better improved. WRONG! I'm pretty sure it has gotten worse. We both choose to to do the 4 course. He got the salad, chicken soup, cajun pasta and Carmel cheese cake. Salad was old, soft and turning he said soup was good, pasta tasted over done and sitting there all day, cheesecake was one the worst we've ever had. I got the salad, clam chowder, breaded shrimp with rice and brownie. Salad was sane tasted old, soup tasted like it came from a can, shrimp was great rice was hard as ever and here is where it gets weird now I love love chocolate and omg it was soooo rich I couldn't even eat it nor our daughter. She got the crab legs on the kids menu, it was good portion for the kids but the worst crab legs I've ever had they were dry and over done! Biscuits were amazing though like always! Well never return here our any other red lobster ever again even with gift card! Sorry you have officially lost or business!
(1)Mike Z.
We were seated quickly, but our server appeared as if there was somewhere else she would have rather been. When our food was served after a minimal wait, my daughter found a string on her mashed potatoes. The manager promptly brought a new dish to replace the stringy potatoes, but our server still possessed NO hospitality skills.
(2)Christine K.
My husband and I had dinner at Red Lobster last night. Our dinner was good but the service was terrible. Our waitress Leslie brought us drinks & took our order & then we never saw her again for 40 minutes. We had no drink refills or any follow up on how our meals tasted. My husband went to find the manager who apologized and gave us one meal free. Leslie finally came to our table to let us know she was having computer problems and that is why we were neglected.
(1)Liv W.
I really love Red Lobster. It's one of my favorite places. I haven't tried anything here that I didn't like yet. I usually get the "shrimp your way" with coconut shrimp bites and shrimp scampi. The Caesar salad is so yummy and oh those biscuits!! The coconut shrimp comes with this awesome pina colada sauce that tastes awesome.
(5)Tyler R.
This is one of the best chain restaurants ever and I don't even see why people hate on chain restaurants - you all are hipsters! Some chain restaurants are really good, like Red Lobster! If you want seafood, I wouldn't go anywhere else; this is the place to be! I wanted to go here because of Crab Fest! I ordered the Crab and the Steamed Seafood Bake, or the name was something along those lines. Snow crab legs, corn on the cob, and shrimp, scallops, and red potatoes in a garlic white wine sauce! It was different and I never have had a sauce like this nor have I had scallops, so I thought it would be an amazing dish to try, and it was! Let me tell you! First off, you get a BUNCH of crab legs! The crab meat is so flavorful, but it's hard to describe what type of flavor it is. Kind of buttery? Especially when you dip the crab in the butter sauce - it's an orgasm in my mouth! The corn cob was buttered and cooked perfectly and delicious as well! The red potatoes were crispy on the outside, but not burnt. It was a perfect amount of crispness! On the inside, they were so fluffy and warm! They tasted good in the garlic white wine sauce! Scallops are really good, I found out! They taste kind of like shrimp, I guess, but not as chewy! The shrimp was amazing in the sauce too! The sauce just had a smooth, buttery flavor, with a hint of garlic and white wine to change it up a bit! It's very unique but it feels very natural and not too exotic - like it's not an acquired taste or anything. I think everyone would like it! I got so many crab legs, I couldn't finish them. I had one left. It was a big meal and worth the $22.99. Yeah, the food is more expensive here, but it's because it's seafood and has to be caught! It's worth the money! Plus, the Cheddar Bay biscuits, man! They are so warm, and cheesy, and soft! To die for! But, I guess the crab legs can get a little cold if you don't eat them within a certain amount of time and they take a while to eat since you have to crack them and dig the meat out with a tiny fork. Some people say it's too much work to go through but I don't think so since crab is heaven in your mouth! Also, our waitress was very nice. I don't know why so many of you people complain about this place and other chains. So come to Red Lobster!
(5)James C.
We went for lunch had less than a ten minute wait. Server was nice and prompt. The food was good as always. This was the first time we are there. We are at the one in Springfield IL many times.
(5)Tori K.
This was the last time I will ever go to this Red Lobster. Service was terrible from the time we stepped in the door. The hostess couldn't remember how many in our party (there were 2 of us), didn't know where to sit is, then took us to a dirty table and directed us to go back to the entrance. She then came back and sat us in a section with a table of 14 (who got there shortly before us). It took over 10 min for our server to get to us, while other servers slowly walked around and chatted with each other. Our food was decent at best, which is sad since we normally enjoy this chain. Our server also kept forgetting to give us refills on our drinks, and when it was time to go kept forgetting our boxes. The only reason I gave 1 star is because of their biscuits, which were delicious but not worth going back for.
(1)Philip T.
The experience can only be described as "deathbag". At least 3 different people had complained about their food/drinks at the tables around us. My wife's margarita had about two tablespoons worth of salt poured into it (maybe intentional, but certainly didn't taste good). Both of our meals seemed to have a sandy material speckled into it. In addition to all of that, the servers would make audible comments about their customers as they passed eachother going into the kitchen.
(1)Ivy S.
Wow! Unbelievable! This place sucks. Our server stinks. First, it took her too long to greet us. We were halfway with our drinks and she insists on giving us new drinks I specifically told her which iced tea I was drinking but still managed to give me the wrong one. We already finished our appetizers and she had just put in our main entrees (which was a steak) I mean wtf! I don't recommend this location at all.
(1)