First time there I ordered an iced vanilla latte and got an iced coffee. The kid behind the counter argued that the iced coffee drink was indeed a dark version of an iced latte. I shake my head and walk away.
(2)
Russ B.
I stiil go here, not sure why. There are allot of strung out kids hanging out side. They are not cool.
(3)
Scott K.
This is not the best coffee in the world (or town), but it's close to work and the folks are nice. The coffee is often a little over-roasted, but that's Starbucks in general. I typically opt for the blonde roast. The La Boulange baked goods is a nice addition and about as good of food as you can dole out in such high volume. I'd rather give my money to a local-ish coffee shop but Ritual is in that dang Oxbow.
(4)
Brandon A.
It completely amazes me how a company with such a superior product can allow such subpar customer service level. Off the clock employees and their boyfriends standing around the counter drinking water taking up space gossiping about other employees. I don't know who Dan is but he is not very well-liked. They should really have some kind of policy against this especially when six other patrons are waiting for their drinks quite in patiently while the gossiping continues Next time I will just drive to Peetes.
(1)
Sky S.
Slowest. Starbucks. Ever. It shouldn't take 10 minutes to "make" a grande half-caff..
(2)
Destiny M.
This is for the Trancus ans Soscal location and the location at Soscal and Imola runs a close second. Stores are grossly short of merchandise. At 1:00pm there is a line out the door and the food displays are empty. EVERYDAY!. The Trancus Soscal location is understaffed, a line out the door and two people behind the counter, sometime 3. They all fill the coffee cup to overflowing so you spill on yourself by the time you get to the car. Hellooo? When I inquired about product available they said "It's the program we use". Really? No one thinks to change that? I know, they are not paid to think. Starbucks is not too big to fail, they are too big to care. Sad
(1)
Laila P.
The closest Starbucks to my house, the girls here are nice and the drinks are consistent. Just hate that it gets so backed up in the morning. If you are that busy, please have some extra hands!
(3)
Chrysanthemum A.
This Starbucks is OK. There's an outdoor patio, while the store itself is cramped. The baristas are friendly&service is swift. It's got a clientele that ranges from professionals to those who live out by the river, bringing with them huge bottles of soda. They try to keep the place clean, but it's cramped. The new Le Boulange pastries are good; the cheese/tomato one is A LOT like pizza for breakfast. It's an OK place. I don't love it, but I like it.
(3)
Scott S.
As far as Starbucks stores go, this one is just okay. The staff is always friendly and courteous, so that's a plus. But there's hardly any seating inside, and the outside seating gives you a good view of some bums and kids smoking cigarettes.
(3)
Lisa Critie H.
Troy is the best barista in Napa! Polite, efficient and always welcoming. He helps keep the atmosphere relaxing.
(5)
Andy M.
Stop by every Monday -Thursday for a after work pick-me up for my drive home. Staff is friendly know me by name and order only thing they need to know from me is hot or cold
Marlene C.
always a line! & 1 Batista?! Go to Peets!
(1)Dustin W.
First time there I ordered an iced vanilla latte and got an iced coffee. The kid behind the counter argued that the iced coffee drink was indeed a dark version of an iced latte. I shake my head and walk away.
(2)Russ B.
I stiil go here, not sure why. There are allot of strung out kids hanging out side. They are not cool.
(3)Scott K.
This is not the best coffee in the world (or town), but it's close to work and the folks are nice. The coffee is often a little over-roasted, but that's Starbucks in general. I typically opt for the blonde roast. The La Boulange baked goods is a nice addition and about as good of food as you can dole out in such high volume. I'd rather give my money to a local-ish coffee shop but Ritual is in that dang Oxbow.
(4)Brandon A.
It completely amazes me how a company with such a superior product can allow such subpar customer service level. Off the clock employees and their boyfriends standing around the counter drinking water taking up space gossiping about other employees. I don't know who Dan is but he is not very well-liked. They should really have some kind of policy against this especially when six other patrons are waiting for their drinks quite in patiently while the gossiping continues Next time I will just drive to Peetes.
(1)Sky S.
Slowest. Starbucks. Ever. It shouldn't take 10 minutes to "make" a grande half-caff..
(2)Destiny M.
This is for the Trancus ans Soscal location and the location at Soscal and Imola runs a close second. Stores are grossly short of merchandise. At 1:00pm there is a line out the door and the food displays are empty. EVERYDAY!. The Trancus Soscal location is understaffed, a line out the door and two people behind the counter, sometime 3. They all fill the coffee cup to overflowing so you spill on yourself by the time you get to the car. Hellooo? When I inquired about product available they said "It's the program we use". Really? No one thinks to change that? I know, they are not paid to think. Starbucks is not too big to fail, they are too big to care. Sad
(1)Laila P.
The closest Starbucks to my house, the girls here are nice and the drinks are consistent. Just hate that it gets so backed up in the morning. If you are that busy, please have some extra hands!
(3)Chrysanthemum A.
This Starbucks is OK. There's an outdoor patio, while the store itself is cramped. The baristas are friendly&service is swift. It's got a clientele that ranges from professionals to those who live out by the river, bringing with them huge bottles of soda. They try to keep the place clean, but it's cramped. The new Le Boulange pastries are good; the cheese/tomato one is A LOT like pizza for breakfast. It's an OK place. I don't love it, but I like it.
(3)Scott S.
As far as Starbucks stores go, this one is just okay. The staff is always friendly and courteous, so that's a plus. But there's hardly any seating inside, and the outside seating gives you a good view of some bums and kids smoking cigarettes.
(3)Lisa Critie H.
Troy is the best barista in Napa! Polite, efficient and always welcoming. He helps keep the atmosphere relaxing.
(5)Andy M.
Stop by every Monday -Thursday for a after work pick-me up for my drive home. Staff is friendly know me by name and order only thing they need to know from me is hot or cold
(5)