Thai Basil Signature
7605 E Pinnacle Peak Rd,Ste 2, Scottsdale, AZ, 85255
Thai Basil Signature Menu
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Address :
7605 E Pinnacle Peak Rd,Ste 2
Scottsdale, AZ, 85255 - Phone (480) 513-7471
- Website https://www.thaibasilaz.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 9:00pm
- Mon : 11:00 am - 9:00pm
Specialities
- Takes Reservations : Yes
Delivery : Yes
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Street
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Quiet
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Caters : Yes
WE SERVE THE FOLLOWING STATES
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Alex B.
Probably my favorite restaurant. I love Thai Basil's pad see ew. It's so amazing, words cannot express my satisfaction. The staff is so friendly and enjoyable. I most certainly recommend this restaurant to anyone looking for Thai food in Scottsdale!
(5)Brandon K.
I think the reviews on yelp are for two different places. This is for the location on Hayden and pinnacle peak. We ordered 7 dishes and the food just kept getting better. Amazing pho won ton soup, curry noodles, drunken noodles, chicken satay and the pot stickers. This place is really really good. I have no idea how others have rated this low. It really deserves 5 stars.
(5)Josh D.
said pickup would be ready at 7:30. now almost 8 and a bunch of people are sitting and waiting at the bar in the same situation. food is normally good so 3 stars for now but taking 1 star away for every 10 minutes late starting now.
(1)John P.
I've been eating my way through the menu here and so far I've been impressed with the consistency of the food, freshness of ingredients and general level of service. Heat levels are hard to come by, Thai hot is not the adventure it is at other eateries but at least there is something there. Lunch portion wise it's almost not enough, in relation to the two I used to frequent in Scottsdale it's not that it's tiny just seems off for the area.
(4)Kenzie B.
I went here the other night and the waiter was very giggly. The food was tolerable but not the best Thai food I have ever had. Some one at our table ordered chicken fried rice but it did not have the veggies in it and lacked flavor.
(4)David H.
Very authentic good quality clean Thai food. Friendly staff and fair price, bring the family!
(4)Melissa T.
Found this gem on Yelp and absolutely love it. We love the "Drunken" Noodles and Coconut Soup. They are a couple of our favorite dishes and have always been pretty consistent in taste. Dine in or take out! The staff is extremely attentive and very nice. We have recommended this restaurant to our friends and will continue to come back.
(4)Pepper T.
I tried their signature dish called the Thai Basil. It wasn't awful but for me it was too out of balance in flavors. It did have a very nice spicy heat level and I liked that you could pick many proteins you don't normally see offered at Thai Restaurants. For me it really needed more basil flavor mostly because the three leaves they used didn't give it that full basil flavor. I thought it needed some garlic too. The other for me out of balance issues was that this dish was very sweet and oddly the broccoli seemed almost candied as it was even much sweeter than the sauce. I wonder if the broccoli was pulled out of another dish since it tasted so different? The other dominate flavor was soy sauce and that doesn't seem right to me. I know this dish is traditionally chicken but I picked salmon as a choice and salmon worked well as it picked up flavor easily but it wasn't the quality I like. My husband tried the Thai Spicy Sausage. It came with rice, raw ginger, raw cabbage and peanuts. My husband said the sausage was good but this plate seemed disappointing and too plain. I don't think anybody eats raw ginger so it was odd that it was on the plate. It just was a really odd plate. Next door is a really great gelato shop!
(2)S W.
Awful awful terrible food! How can Pad Thai taste so bad?! This is Thailand's main dish! They should be ashamed and embarrassed! Did take out never been to location and will never go back! I give 0 stars not even 1! Me calling as a new customer they should have been more aware and tried to cook a good meal. Such a disappointment!
(1)Victoria O.
This used to be one of the best Thai restaurants around. New owners...ummmm nothing to write home about. Ordered to go... I ordered Panang Beef SPICY, Fresh Rolls, and asked for kids Teriyaki. No kids MENU~~~ not cool $9 for Teriyaki Chicken for a 4 year old. It was very, very dry. Fresh Rolls....lettuce and pad thai noodles inside. Hoison sauce, not sweet chile or peanut sauce... and an x-tra $1 to have shrimp(which is standard). Gross.... Panang was CHICKEN not Beef and mild. Sad :(
(2)Fawn B.
My absolute favorite Thai Food in the valley. I have been to the Chandler and Tempe locations and now the Scottsdale location. The Green Curry with Shrimp is my favorite dish. Have tried a few other dishes which were amazing as well, but the green curry keeps me coming back. I highly recommend Thai Basil.
(5)Roxy A.
Been here a couple times and it continues to satisfy me. If the portions were a little bigger, it would be more of a common place to go to.
(4)Leanne M.
Worst Thai I have eaten. To heavy on fish sauce and garlic. Would not suggest it at all. Thai has the feel of freshness this lacked that
(1)David K.
Good food but horrible service. The waitress messed up my order and then had the nerve to say that it was my fault. I ordered a red curry tofu and she gave me a chicken red curry instead. I'm a vegetarian and would never order a dish that wasn't vegetarian. I also remember clearly saying tofu twice. Maybe this waitress just isnt cut out for the job. She should have apologized instead of saying that I didnt say tofu. I was outraged about this since it took forever to even get a waitress to my table. We waited like 8 minutes at a table and I had to go to a waitress in order to even get her to come to our table. They gave me uncooked brown rice but my girl's rice was fine oddly. I had originally ordered a thai iced tea but after my meal was redone properly, like 30 minutes after i ordered it, it was still not brought to my table. I approached the waitress about it and she acted like it was a new order. She needs to start taking notes cause her memory is horrible. I've come here before and had a good exerience but after tonight I dont think im coming back here unless they fire the waitress that served me. I believe the waitress's name was Lydia. I had to get up several times during my visit just to get what i wanted and I find this completely unprofessional. I complained to a different worker after asking for the manager but that worker said the manager wasnt around but that maybe she could help me. I told her everything that happened and she apologized for the original waitress and offered one of us a complimentary scoop of ice cream served by the waitress that we had just complained about so it probably came with some saliva in it. I turned down the offer but my girl accepted it. The only thing that could have prevented this 1 star review would be either a discount off of our check for the original waitress messing up our valentines dinner or for her to simply apologize or get fired. The lady I complained to was nice but not nice enough to make up for what our horrible waitress had put us through. I don't think I'm ever coming here again.
(1)AandE T.
My boyfriend and I (from MD) found Thai Basil (Scottsdale) while vacationing in Phoenix. WHAT A WONDERFUL EXPERIENCE!!! We travel quite a bit and rarely are as happy as we were discovering Thai Basil! We went there 3 days in a row and were never once disappointed...absolutely loved it all. All the dishes we had were so very yummy! The staff there was so kind and sweet, greeted us with a smiling face everytime we arrived and waves as we left. We can't wait to go back again!
(5)Tony S.
I've been coming to this place for many years but it has really gone downhill since changed ownership. The menu they post online has a discrepancy with the restaurant's menu. So if you order anything to go chances are they'll screw it up royally! On top of that they will be rude about it and not fix things, even though it's their mistake. So prepare to eat food you don't want ! The food is so-so at best at this point and I won't be coming back. Save yourself the trouble and order from pei Wei!
(1)Ali B.
I have been to Thai Basil a couple of times and have yet to be disappointed. Both times I got the red curry, can't bring myself to try anything else because it is so good! I like spicy, but not painfully spicy, and this dish has the perfect amount of spice for me. There is a wide variety on the menu, and it is not overly pricey. I see reviews saying the portions are too small, however, I have not experienced that issue. I have only been there for dinner though so that could be why. I do have one complaint on the service though. My boyfriend was looking for an alcoholic drink to try, and just the names are listed on the menu, not what was in each drink. Out of curiosity, he asked out server what was in a Mai Tai and she responded "I don't know" then just sort of guessed what was in it. You would think she could have just checked with the bartender, then got back to us. The service was mostly good otherwise though. Overall, this place is pretty good, would come again!
(4)Alexandria S.
First time here and I have no complaints! Food was timely and delicious! Enjoyed to curry today and look forward to trying more things on their menu. Loved the iced tea too - it's different and I'll have to ask why next time I'm there. Very affordable
(5)Gina J.
Not the best Thai, not the worst. We had the yellow curry chicken and the beef pad Thai. Both were ok. Nothing to rave about by any means. The chicken lettuce wraps were bland. Service was super slow. It was only my party (of 2) and another table of 4 in the entire place. Food took a good 30 minutes.
(3)Dana C.
We get take out from here frequently. Favs are Pad Thai, Thai fried rice and peanut curry. It's good and does the job when we're hungry for Thai food. I like that you can specify how spicy that you want your dishes to be since I don't like spicy but the hubs does.
(4)Whitney M.
LOVE this place! We just moved to Phoenix and have been searching for a great Thai restaurant that might compare to our beloved Saps Fine Thai in Texas. We've tried a few that were a major let down. A friend recommended Thai Basil to us so we decided to try it. We went on a Sunday at 3:00 so we were the only people in there, but the service was great and the food was DELICIOUS and spicy, which is what seems to be lacking from the other places we've tried. Highly recommend!
(5)Leslie G.
I went to Thai Basil yesterday and soooooo glad that I tried it. Their blend of spices are perfectly harmonized and not too sweet as some Thai restaurants do. I love their soups and can't wait to go for dinner. I happen to stop by during lunch time and recognized someone from my dog's vet (Pinnacle Peak Animal Hospital) was placing several orders. They love it and regularly order for the whole office. Now that's a real compliment. I had just went to a Thai restaurant in Old Scottsdale this past weekend which was a huge disappointment so discovering that the BEST Thai restaurant is close to my home was wonderful! I also love that Thai Basil is family owned and run.
(5)Mike M.
Great Thai, Great Prices and very nice staff. I have been here multiple times for lunch. It's a hit with our office!
(4)Ron B.
I've been passing this place for years and since i love Thai food, i thought finally, a chance to try it out. Now I know it's hard to bash a place that has multiple locations and been around awhile so maybe it was an off night but... the crazed anticipation i was experiencing was replaced with a really mediocre meal. I LOVE great hot and sour soup. The spiciness, the heat, the mixed flavors of spices and veggies and meat, the texture which is smooth yet lingers....but $10 for 30 ounces of blandness wasn't my goal. That's $42 a gallon for what was basically peppery water laced with too many HUGE pieces of tomato and mushrooms with a very few pieces of meat. It was not a great hot and sour soup and was more a tomato chunk laden broth. I've got to say that Flo's still makes the best And I was ready to sink my teeth into their "Signature Dish" as again, Thai food is supposed to be bold and exciting and an experience to be remembered long after leaving the table. And... your signature dish should represent your finest effort. I'm guessing that the person who developed this "Signature" dish couldn't write. It was really bland, without character, without any punch and the pork was chewy and bereft of any sense of culinary fun and quality. Really... a signature dish? And realizing there are some spices used that have remaining elements, the amount of twigs and roughage in this was most interesting. The menu forgot to tell me that it came with its own toothpicks. Anyhow, I never want to be unfair and there may, MAY, be a second chance for this place but in reading other reviews i see I'm not alone in the evaluation of my "blandness" meter. Anyone can have an off night but there seems to have been several in the recent past. Living in Cave Creek and enjoying some time and wine next door makes this place convenient but... with one more visit to be fair....if it doesn't make then i'll be scratching this off my "got to" list as well. There are too many food choices in town including other Thai and great Chinese to spend time and money where it goes into some R&D and quality ingredients.
(1)Jaleebi S.
Today at lunch we asked for the crab puffs which were no longer on the menu - Of course they can make them for us, with a smile. Fresh food, delicious and a place that takes care of its customers..Don't miss.
(5)Keran L.
This place messed up my take out order a few times now. They also " forgot" that I ordered Thai tea for a couple times, I had to remind them... Bad service!!!
(2)Joan B.
Apparently this restaurant does not follow the posted times of business! I have to assume that they don't mind lost revenue and bad reviews. We were one of several groups of customers who showed up for a meal at 11:30 Sunday. the posted hours of operation state 11:30. the web site states 11:30. The phone message states 11:30. No sign of any staff and doors were locked. Most people left. We sat on the patio next door until noon but no one ever came to open the restaurant. I plan on sharing my displeasure with this restaurant with everyone I know. There are too many good places to eat so why sit outside a restaurant waiting to see if it ever opens!
(1)Maryann E.
Food was fair and the service horrible! Extremely disappointed! This is no way to run a business.
(2)Mary F.
We used to enjoy this restaurant frequently. Great lunch menu. But sometime in the past few months the whole crew who worked there has been replaced. We have had three disappointing meals. Once, food cold. Second, slow slow service and the owner (I guess) was flapping around loudly talking to workers. When the dish came out with chicken instead of tofu and we returned it, there was quite a loud chorus of angst in the kitchen. Today we ate there and again did not see a familiar face. Again the wrong dish was brought out. When you couple this with the loud music and (sometimes) TVs running it just became clear -- this isn't the restaurant for us anymore. We'll be trying other Thai restaurants in the area.
(2)Taylor F.
I love this place. We try and go every other week. The service is a little slow but the food is great. I have been to several Thai restaurants from NYC to CA and this one is in my top 3 for sure!
(5)Hanner O.
Best place to eat Thai in AZ! My favorites are Pad Thai, Nam Sad, Tom Kah, and Pad Broccoli. The place is about 1100 sq feet but has a cool relaxed feel and if you want, you can order in advance and just pick it up-no delivery.
(5)Jen E.
This is our go to place for Thai and/or cheat night. They are always very friendly and have the best lunch specials. Their chicken noodle dish is amazing, as is their Thai iced tea, which isn't overly sweet as I've experienced in other places. My daughter asked to try their chicken wings, which I was hesitant to order but they were REALLY good. They were pretty large with just the right amount of seasoning- and not spicy at all...good for kids. Their panang curry is rich and delicious. They always sub extra vegetables for rice when I wish to steer clear of starchy carbs. I have yet to venture to other entrees on the menu but I will get to it. As should you!
(4)Elizabeth M.
Amazing pad Thai! Portion sizes are great and the flavor is outstanding. Savory citrus and then a little spice. They do a very good job and have take out! Great service as well.
(4)Allison B.
Quick -fresh-delicious! Great curries and Thai basil The Green Curry with Chicken is a favorite!
(4)Alex F.
This is a good spot. Service was decent. Ordered the Thai Basil extra spice which I found to be very good.
(4)Kate S.
I really, really, really, like their food. The spring rolls and Pad Thai are amazing. I used to get delivery to my house regularly because they are only 1 mile away and delivery was free. Now though disappointingly, they are not offering delivery though they still have a big sign on their front window that says "We deliver" which I think they should remove. I called on New Year's Eve wanting delivery and when they said they did not have delivery @ the moment I asked if it was because it was New Year's Eve. They replied, "No, delivery driver quit." I just ordered from them again last Sunday, but when I called in, apparently they haven't gotten a new one yet because they said they still couldn't deliver. Yet, when I arrived @ the restaurant to pick up my order, the "We deliver," sign was still up. ???? I have never eaten in at this place. I've only gotten take out. I will continue to order from them because it's the best Thai food and closest Thai food nearby. YuM!! Would definitely recommend though I obviously miss the handy delivery option. It was just SO EASY.
(4)Lindsay S.
Picked up some panang curry for lunch since it's right down the street from work. I try to always order the panang at least once from every Thai place as a gauge. The lunch special said it comes with an egg roll and soup or salad in the summer. I got the egg roll but didn't receive salad or soup. Bummer. They gave me the world's smallest portion of rice (the egg roll is pretty tiny too-- but good) and a decent portion of the curry. I like that I have left overs but hate that it means making my own rice now. There were a lot of veggies in the sauce which was nice, a lot of places skimp on the veggies, but there could have been more chicken. The flavor was good, not the best I've had, but not terrible. They got the spice level right (though I always end up adding more). Overall, I'll go back and maybe try something different but with that tiny portion of rice, I don't see myself picking up a curry dish again.
(3)Tom N.
I have to day that this is the best Thai food in town. I do not know why anyone would eat Thai any place else!
(5)A B.
Overpriced Thai food in my opinion and boy do I miss Thaipan. The employees here are friendly however I always walk away feeling like I've paid too much and I never felt this way when Thaipan was previously in operation. The service is swift and the quality of the food is decent. I still favor Siam Thai cuisine as my personal favourite.
(3)Robert W.
Great service and good food. The atmosphere left something to be desired, as well as the late 90's pop music, but nothing that would keep us from coming back. We will definitely be back next time we are in town. The 'hot' definitely took a bite out of my mother-in-law who likes spicy food. They also have a 'thai hot' that should really get you. We found the food rich and flavorful unlike some places where the flavors are watered down. We enjoyed the spring rolls, tom kha soup (chicken), curry noodles (chicken), garlic saute (chicken), and thai iced tea. All were excellent.
(4)Crystal L.
I have always gone to Malee's for Thai food so venturing out to Thai Basil was a real gamble for me. I must say though, I was really impressed. We have only gotten takeout twice from here, but both times, all the food was really good. We ordered the Pad Thai, Thai Fried rice with Pork, Yellow Curry Chicken, and the Sweet Nut Curry with Tofu. I liked the Pad Thai the best and my husband loved the yellow curry. All of the items were very fresh tasting, not super greasy like some Thai places, and the prices were very reasonable. Food was ready when they said it would be and we will definitely be going back.
(4)Jim W.
Service was OK, nothing exceptional. Price was fair, food good, ambiance relaxing. I will be back again when I'm in the area.
(4)Colin M.
Just to clarify the other posts. The guy that ran Thai Pan (Thai Basil predecessor) pretty much catered to the typical scared American that wouldn't want to order from a Thai only menu. For example, on top of his Thai selections he had dishes like "Tai-Yaki" which was just chicken teriyaki dressed up and an "Atkins" section. Under new ownership those things are gone. The staff, like the menu, appears to be all Thai. They all certainly speak Thai and a lot of the basic Thai accessories are there. Because of the name change, I ate there for the first time and the food was actually pretty good, service was decent and the staff was extremely pleasant. I'll definitely be going back to try some more dishes but won't be ordering sushi.
(4)Monica B.
Not sure about the other valley locations but tonight's meal at the N. Scottsdale location that replaced Mark Gerding's Thai Pan was a disappointment. In a nutshell, the owners need to scrap the plan to add a sushi bar (at a Thai restaurant? Remember, it didn't work for Malees either) and focus on building the flavors and textures in their Thai dishes. Creating heat in a dish takes more than adding red chili pepper flakes, and yes most can tell the difference in the texture of canned vs. fresh pinneapple. The peanut sauce was very tasty and the red curry was OK after my husband doctored it up with a tray of hot sauces that were brought out when he asked for them but other than that the 3 other dishes we ordered were mediocre at best. I'm still trying to DIGEST the reviewer who actually wrote that "This place doesn't cater to "dumbed down" American palettes. This is authentic Thai food with that indescribable combination of spices and flavorings." Dude needs to go to the doctor and get his tongue examined! For now, when my family's need a Thai fix we'll stick with Swaddee and Sala Thai.
(2)Katie L.
This is a great Thai food restaurant. My husband and I have been here a few times and have been very pleased with the food, as well as the service. We usually order a few curries and of course the pad Thai. The food is always consistently good. Good Thai food is sometimes hard to find, you definitely won't be disappointed here.
(5)Chris G.
The other reviews were right about the service. With the amount of staff they had for the customers that were there, we waited far too long for our food. We overheard two groups of people have to ask their waitress where their drink order was. That aside the food was amazing, we had the fried sweet potato app and the had to different styles of their signature thai basil dish. It was very flavorful and the meat was juicy in both meals. I would recommend my friends to this place only if they planned on ordering out. I wouldn't go in unless I knew I had the company worth talking to while I waited to be served
(4)Roland W.
Not really A-OK, more like just OK. Last night I really didn't feel like cooking after a long day at work so we decided to give Thai Basil a try rather than heading out to our regular Thai place, Thai House. We should have went to Thai House. The biggest issue I had with Thai Basil is they were understaffed and that seems to be a recurring issue here. When we walked in there were three people in line at the counter and five more groups of people sitting at tables. No one or nothing to direct us so we stood in line only to find out since we wanted to dine in we should sit down and a server would take our order. Unfortunately there was only one server and he seemed to be new and was literally running around the restaurant.Very polite and very nice, jut not efficient. The food was just okay, nothing special and the restaurant as a whole seemed unkempt. They need to get their act together before I'll be back.
(3)Adam T.
I finally made it up to try since Thai Pan was sold. Let me start by saying that I was a very big fan of Thai Pan and thought the owners did a wonderful job. Why they sold, who knows. Thai Basil is okay, but I am willing to go back and give them a couple more tries because I think that they are just getting settled in. The ordering process is different than before. You no longer go up to the counter and order. Instead they come around to the tables. The problem is that there were only two women there today and they were taking orders and running the food. It took a little while before our orders were taken. The tables were all pretty dirty and I didn't even want to rest my arms on them because they were sticky. I am hopeful that they will resolve that problem quickly. Lunch specials come with a salad which has a really nice dressing on it. I have never had a spicy salad dressing, but I liked it a lot. I had the Ginger Chicken and was glad to see actual pieces of ginger. However, the portions are on the small side (compared to Thai Pan). They aren't as good as Thai Pan was, but I will definitely go back when they are more comfortable with their new operation.
(3)Andrea A.
Thanks to reading the other posts we were already prepared for less than stellar service but to be honest..good food trumps bad service any day. WE were NOT disappointed! Food was great and although it was tamed down a little too much for my liking (Spicy levels), we were able to juice it up with the proper sauce tray that had chili paste and chile oil. Service was a little slow and disorganized but our server and others there were VERY friendly and went out of their way to make sure that we enjoyed our meal. We will be going back soon...especially since our waitress informed us that they will be adding a sushi bar in the next few weeks! Obviously going a little off the "thai food" route but who doesn' t like sushi?!
(5)Christine L.
I have been to Thai Basil over 5x. Each time I've gone I've tried something new and everything is very tasty. You can't go wrong here.
(5)Lance M.
Excellent food. Love The Thai Basil Signature dish.
(5)Jenny R.
We had the sweet nut curry and grilled chicken dishes and enjoyed both a lot. The curry had a delicious and unique sauce and the grilled chicken dish had a coconut flavor and three large pieces of chicken on vegetables. Service was good and very friendly, very nice atmosphere. Will be back.
(4)Danielle S.
I've only had take out from Thai Basil so I can't comment much on the restaurant and overall experience. I can, however comment about how I am hooked on their yellow curry. YUM!! I also love the jasmine rice with it. We've also gotten the pad thai (typical, I know, but it's a good standard) and theirs did not disappoint.
(4)M J.
First time at Thai Basil I ordered the pineapple curry with shrimp. It wasn't on menu but they said they had it when I asked. I paid $5 to have it delivered to my house about 5 miles away. It arrived quickly and was still piping hot. The curry was delicious and just spicy enough (asked for level 2) to give you the heat without the burn. The dish contained a lot of tender shrimp along with bell peppers and tomatoes. My only small complaint is that the tomatoes were mushy, I would ask to have them omitted when I order in future. I will definitely be back!
(4)Rick M.
Very nice people. Good service. Drunken noodles spiced 2+ on a scale of 1 to 3 were great. Very fresh ingredients. Tasty crab puffs. My wife enjoyed chicken noodles. The sticky rice served too early and rates 1star. Overall a place I will happily return to.
(4)Johanna B.
Came from out of town and really enjoyed our meal. Simple decor, but good food and great service.
(4)Don M.
This restaurant has great service. Their curry's are outstanding! Have eaten there about 8 times.
(4)Wendy M.
My husband and I go here as it's close to home. I've never had a bad meal and we've always had great service. I love the coconut soup and have tried most of the curry dishes--all good. They never disappoint me. My husband always gets the Pad Thai and loves it. I like that it's family owned, which is so rare these days.
(4)Steven S.
I've ate the majority of the menu and I enjoy it all. The plates feel fresh and fairly healthy. I've also been to various locations in the valley and find them to be consistent. The Thai iced tea is a delicious creamy one. For the price and style of food that you don't normally eat everyday as an American, I highly recommend this chain.
(4)Diddy D.
This place is amazing, food quality is very good and service is attentive - never had a poor experience.. Overall 75% of our food has been "carry out" and here's the trick for the guys - dont phone in your orders.... Instead, order food on arrival and my experience has shown that the food is always ready when you have that last swig of Kirin beer.. Can't beat it they have down to a fine art.... See you there on a monday around 6-15pm :) Diddy
(4)John M.
I always get the same meal and enjoy it every time. I always get the Pha Nang (Spelling?) I always add the spiced diced peppors for that special flavor served from a side tray.
(3)Angel W.
There was hair in my food. There was also hair in the food of another couple that walked out twenty minutes earlier (after announcing the problem quite vocally). The wait was horrendous. We weren't the only ones complaining. The service was awful. The waitress failed to give us napkins, forks or knives. We literally had to get up repeatedly to ask for them and actually grabbed the napkins ourselves from a basket on the counter since the waitress rarely came to see about us. The only thing the server brought quickly was the check after we told her we were leaving after finding hair in the food that we'd waited almost an hour to get! Yes, we paid for the non-hairy food items (no offer of any discount) and left, never to return again!
(1)Jill A.
Thai Basil recently replaced what was Thai Pan. That explains why when we called in our "take-out" order to Thai Pan, the lady taking the order didn't know what we were talking about when we ordered the dishes by name. It took a long time to order b/c she couldn't figure out what we wanted. Don't you think she'd tell us that the menu changed and the place is now Thai Basil? Unless she said Thai Basil when she answered the phone. At any rate, we didn't know that the place changed hands until we got there. Took the food home. The flavors were decent. We ordered Garlic stir fry from the old menu. Not sure what that translated to on the new menu. Chicken was very chewy and overcooked. Also ordered "Evil Jungle Princess" from the old menu. Flavors were similar but the shrimp was way overcooked. Haven't seen shrimp that overcooked and rubbery in a long time. So... food must have been sitting around for a while to overcook like that. Bottom line: They need to get the phone ordering person more familiar with the menu, explain that they took over Thai Pan, and make the food fresh upon ordering. Hopefully when they work out the kinks, it will be good. In the meantime, not sure I can go back. Overcooked protein is a big turn-off.
(3)A G.
Food was good. Service was not good. Only one waitress for entire restaurant.
(3)Courtney S.
My husband and I ordered takeout tonight, and the food was absolutely delicious! We will definitely return.
(5)Dennis M.
Thai Basil used to be my favorite local restaurant until they changed from "Thai Pan" to Thai Basil, (a local chain). After several months under the new ownership the food was excellent but then they began to cheapen and "bland" their food. My last two dinners there were terrible. Regretfully I've taken them off my togo and eat in list.
(2)Bhavin B.
I like the food but the quantity is too less when compared to other Thai restaurants.
(3)Shaya J.
My favorite Thai food in the valley. Always prompt service, in the hundreds of visits I have made here, they have never once made a mistake in any order I have gotten. The pad thai is so freaking delicious, and gotta get it 3 times thai hot! Everyone who works here is so nice and funny. I remember around the holidays hearing one of their employees singing christmas carols and it was adorable. Try this place if you want some delicious, authentic thai. Keep up the good work guys!
(5)Stephanie M.
This place was terrible! Took forever to get our food, which came out cold. Never again!
(1)Laney B.
We went here for lunch while on vacation, and it was great food. It's a family owned restaurant, and the owners waited on us. Very helpful and cheerful people. They make their eggrolls fresh from scratch before cooking and serving. We had a wonderful experience.
(5)Alex W.
My fiancée and I have been looking for a great Thai place. We were going to Thai Elephant before and it was pretty good but there wasn't a close location so we decided to give Thai Basil a shot. We are very glad we did. We got the standard pad Thai, a yellow curry, a coconut milk soup of some sort, and then we tried a new item. It was called a Sweet Nut Curry and it was freaking delicious. Think a mix between your favorite curry and peanut butter chicken from a Chinese restaurant... Yum! (The peanuty flavor was very much more mild than peanut butter chicken though - fear not!) For all this (which was really a ridiculous amount of food for two people) we only paid $36 and we had enough food to last us for two or three meals at least. On top of that our order was ready for pick up within ten minutes. We will definitely be returning and probably trying a few new items based on how good our first experience was. If you're looking for good Thai in North Scottsdale you could do a lot worse than Thai Basil.
(5)Joe S.
I have carried out from here a few times now and am impressed with the quality and consistency of the food. I ordered the Spicy Noodles with Chicken again last night - and it was just as delicious as the last time. Plenty of chucks of white meet chicken and the noodles were cooked to perfection. Their ability to actually "dial down" the spice to mild is amazing unlike other Thai restaurants were ordering "mild" and having it taste mild (and not something more Hot) is a crap shoot... Another favorite dish of mine is the Red Curry with tofu. They include plenty of Tofu chunks that are NOT overcooked which is more often the case and a hazard that tofu eaters are well aware of. Since I have not eaten in the restaurant I am unable to comment on the table service although the take out process has always been a good experience. They take your order, repeat it back to you and its ready when they say its. Always a friendly smile and thank you when you pick it up. I did notice a banner indicating delivery so I will definitely give that a try next time.
(5)Ryan J.
Full of flavor, easy on the wallet, light on the stomach, efficient service, and a new member of my lunch rotation.
(4)Cheyenne R.
I love Thai food so when I was up in the North side of the valley I figured I would give this place a try. I ordered the yellow curry, it was good but not as good as I expected it to be based on the reviews I read. I won't be making a special trip to go there again but if I am in the area I will consider it and maybe try something else off the menu.
(2)Mike S.
For PHX/Scottsdale, I would say it was above average, but do not order out unless you want to wait 2 hours.
(3)Kris S.
As someone who has had Thai food all over the world this place is by far the Worst Thai food ever. Service was ungodly slow and in attentive. The food came out cold and without and flavor. If I could give this place a 0 I would. Save your money and eat else where.
(1)Jessica B.
They have the best Pad Thai I have ever had. I have grown up in the valley only going to the pricey Mailees on Maine for Thai food. Last night we randomly decided to check out Thai Basil and it has blown Mailees out of the water with their great prices and taste. I'm addicted and will be returning... A lot.
(5)Harry P.
I wrote one of the first reviews of this place, and it got filtered so I guess I'm not trustworthy! Oh well! :) In any case, I live right around the corner from this restaurant so I do take out from here once or twice a week. I continue to like this place very much, and much more than the old Thai restaurant that had been there for years. I especially like the red curry, but my two favorite dishes are their signature Thai Basil and their Garlic and Eggplant dishes.
(4)Alex B.
Probably my favorite restaurant. I love Thai Basil's pad see ew. It's so amazing, words cannot express my satisfaction. The staff is so friendly and enjoyable. I most certainly recommend this restaurant to anyone looking for Thai food in Scottsdale!
(5)AandE T.
My boyfriend and I (from MD) found Thai Basil (Scottsdale) while vacationing in Phoenix. WHAT A WONDERFUL EXPERIENCE!!! We travel quite a bit and rarely are as happy as we were discovering Thai Basil! We went there 3 days in a row and were never once disappointed...absolutely loved it all. All the dishes we had were so very yummy! The staff there was so kind and sweet, greeted us with a smiling face everytime we arrived and waves as we left. We can't wait to go back again!
(5)Ron B.
I've been passing this place for years and since i love Thai food, i thought finally, a chance to try it out. Now I know it's hard to bash a place that has multiple locations and been around awhile so maybe it was an off night but... the crazed anticipation i was experiencing was replaced with a really mediocre meal. I LOVE great hot and sour soup. The spiciness, the heat, the mixed flavors of spices and veggies and meat, the texture which is smooth yet lingers....but $10 for 30 ounces of blandness wasn't my goal. That's $42 a gallon for what was basically peppery water laced with too many HUGE pieces of tomato and mushrooms with a very few pieces of meat. It was not a great hot and sour soup and was more a tomato chunk laden broth. I've got to say that Flo's still makes the best And I was ready to sink my teeth into their "Signature Dish" as again, Thai food is supposed to be bold and exciting and an experience to be remembered long after leaving the table. And... your signature dish should represent your finest effort. I'm guessing that the person who developed this "Signature" dish couldn't write. It was really bland, without character, without any punch and the pork was chewy and bereft of any sense of culinary fun and quality. Really... a signature dish? And realizing there are some spices used that have remaining elements, the amount of twigs and roughage in this was most interesting. The menu forgot to tell me that it came with its own toothpicks. Anyhow, I never want to be unfair and there may, MAY, be a second chance for this place but in reading other reviews i see I'm not alone in the evaluation of my "blandness" meter. Anyone can have an off night but there seems to have been several in the recent past. Living in Cave Creek and enjoying some time and wine next door makes this place convenient but... with one more visit to be fair....if it doesn't make then i'll be scratching this off my "got to" list as well. There are too many food choices in town including other Thai and great Chinese to spend time and money where it goes into some R&D and quality ingredients.
(1)Jaleebi S.
Today at lunch we asked for the crab puffs which were no longer on the menu - Of course they can make them for us, with a smile. Fresh food, delicious and a place that takes care of its customers..Don't miss.
(5)Joan B.
Apparently this restaurant does not follow the posted times of business! I have to assume that they don't mind lost revenue and bad reviews. We were one of several groups of customers who showed up for a meal at 11:30 Sunday. the posted hours of operation state 11:30. the web site states 11:30. The phone message states 11:30. No sign of any staff and doors were locked. Most people left. We sat on the patio next door until noon but no one ever came to open the restaurant. I plan on sharing my displeasure with this restaurant with everyone I know. There are too many good places to eat so why sit outside a restaurant waiting to see if it ever opens!
(1)Keran L.
This place messed up my take out order a few times now. They also " forgot" that I ordered Thai tea for a couple times, I had to remind them... Bad service!!!
(2)Maryann E.
Food was fair and the service horrible! Extremely disappointed! This is no way to run a business.
(2)Josh D.
said pickup would be ready at 7:30. now almost 8 and a bunch of people are sitting and waiting at the bar in the same situation. food is normally good so 3 stars for now but taking 1 star away for every 10 minutes late starting now.
(1)John P.
I've been eating my way through the menu here and so far I've been impressed with the consistency of the food, freshness of ingredients and general level of service. Heat levels are hard to come by, Thai hot is not the adventure it is at other eateries but at least there is something there. Lunch portion wise it's almost not enough, in relation to the two I used to frequent in Scottsdale it's not that it's tiny just seems off for the area.
(4)Kenzie B.
I went here the other night and the waiter was very giggly. The food was tolerable but not the best Thai food I have ever had. Some one at our table ordered chicken fried rice but it did not have the veggies in it and lacked flavor.
(4)David H.
Very authentic good quality clean Thai food. Friendly staff and fair price, bring the family!
(4)Melissa T.
Found this gem on Yelp and absolutely love it. We love the "Drunken" Noodles and Coconut Soup. They are a couple of our favorite dishes and have always been pretty consistent in taste. Dine in or take out! The staff is extremely attentive and very nice. We have recommended this restaurant to our friends and will continue to come back.
(4)Pepper T.
I tried their signature dish called the Thai Basil. It wasn't awful but for me it was too out of balance in flavors. It did have a very nice spicy heat level and I liked that you could pick many proteins you don't normally see offered at Thai Restaurants. For me it really needed more basil flavor mostly because the three leaves they used didn't give it that full basil flavor. I thought it needed some garlic too. The other for me out of balance issues was that this dish was very sweet and oddly the broccoli seemed almost candied as it was even much sweeter than the sauce. I wonder if the broccoli was pulled out of another dish since it tasted so different? The other dominate flavor was soy sauce and that doesn't seem right to me. I know this dish is traditionally chicken but I picked salmon as a choice and salmon worked well as it picked up flavor easily but it wasn't the quality I like. My husband tried the Thai Spicy Sausage. It came with rice, raw ginger, raw cabbage and peanuts. My husband said the sausage was good but this plate seemed disappointing and too plain. I don't think anybody eats raw ginger so it was odd that it was on the plate. It just was a really odd plate. Next door is a really great gelato shop!
(2)S W.
Awful awful terrible food! How can Pad Thai taste so bad?! This is Thailand's main dish! They should be ashamed and embarrassed! Did take out never been to location and will never go back! I give 0 stars not even 1! Me calling as a new customer they should have been more aware and tried to cook a good meal. Such a disappointment!
(1)Victoria O.
This used to be one of the best Thai restaurants around. New owners...ummmm nothing to write home about. Ordered to go... I ordered Panang Beef SPICY, Fresh Rolls, and asked for kids Teriyaki. No kids MENU~~~ not cool $9 for Teriyaki Chicken for a 4 year old. It was very, very dry. Fresh Rolls....lettuce and pad thai noodles inside. Hoison sauce, not sweet chile or peanut sauce... and an x-tra $1 to have shrimp(which is standard). Gross.... Panang was CHICKEN not Beef and mild. Sad :(
(2)Fawn B.
My absolute favorite Thai Food in the valley. I have been to the Chandler and Tempe locations and now the Scottsdale location. The Green Curry with Shrimp is my favorite dish. Have tried a few other dishes which were amazing as well, but the green curry keeps me coming back. I highly recommend Thai Basil.
(5)Roxy A.
Been here a couple times and it continues to satisfy me. If the portions were a little bigger, it would be more of a common place to go to.
(4)Leanne M.
Worst Thai I have eaten. To heavy on fish sauce and garlic. Would not suggest it at all. Thai has the feel of freshness this lacked that
(1)David K.
Good food but horrible service. The waitress messed up my order and then had the nerve to say that it was my fault. I ordered a red curry tofu and she gave me a chicken red curry instead. I'm a vegetarian and would never order a dish that wasn't vegetarian. I also remember clearly saying tofu twice. Maybe this waitress just isnt cut out for the job. She should have apologized instead of saying that I didnt say tofu. I was outraged about this since it took forever to even get a waitress to my table. We waited like 8 minutes at a table and I had to go to a waitress in order to even get her to come to our table. They gave me uncooked brown rice but my girl's rice was fine oddly. I had originally ordered a thai iced tea but after my meal was redone properly, like 30 minutes after i ordered it, it was still not brought to my table. I approached the waitress about it and she acted like it was a new order. She needs to start taking notes cause her memory is horrible. I've come here before and had a good exerience but after tonight I dont think im coming back here unless they fire the waitress that served me. I believe the waitress's name was Lydia. I had to get up several times during my visit just to get what i wanted and I find this completely unprofessional. I complained to a different worker after asking for the manager but that worker said the manager wasnt around but that maybe she could help me. I told her everything that happened and she apologized for the original waitress and offered one of us a complimentary scoop of ice cream served by the waitress that we had just complained about so it probably came with some saliva in it. I turned down the offer but my girl accepted it. The only thing that could have prevented this 1 star review would be either a discount off of our check for the original waitress messing up our valentines dinner or for her to simply apologize or get fired. The lady I complained to was nice but not nice enough to make up for what our horrible waitress had put us through. I don't think I'm ever coming here again.
(1)Whitney M.
LOVE this place! We just moved to Phoenix and have been searching for a great Thai restaurant that might compare to our beloved Saps Fine Thai in Texas. We've tried a few that were a major let down. A friend recommended Thai Basil to us so we decided to try it. We went on a Sunday at 3:00 so we were the only people in there, but the service was great and the food was DELICIOUS and spicy, which is what seems to be lacking from the other places we've tried. Highly recommend!
(5)Leslie G.
I went to Thai Basil yesterday and soooooo glad that I tried it. Their blend of spices are perfectly harmonized and not too sweet as some Thai restaurants do. I love their soups and can't wait to go for dinner. I happen to stop by during lunch time and recognized someone from my dog's vet (Pinnacle Peak Animal Hospital) was placing several orders. They love it and regularly order for the whole office. Now that's a real compliment. I had just went to a Thai restaurant in Old Scottsdale this past weekend which was a huge disappointment so discovering that the BEST Thai restaurant is close to my home was wonderful! I also love that Thai Basil is family owned and run.
(5)Mike M.
Great Thai, Great Prices and very nice staff. I have been here multiple times for lunch. It's a hit with our office!
(4)Mary F.
We used to enjoy this restaurant frequently. Great lunch menu. But sometime in the past few months the whole crew who worked there has been replaced. We have had three disappointing meals. Once, food cold. Second, slow slow service and the owner (I guess) was flapping around loudly talking to workers. When the dish came out with chicken instead of tofu and we returned it, there was quite a loud chorus of angst in the kitchen. Today we ate there and again did not see a familiar face. Again the wrong dish was brought out. When you couple this with the loud music and (sometimes) TVs running it just became clear -- this isn't the restaurant for us anymore. We'll be trying other Thai restaurants in the area.
(2)Dennis M.
Thai Basil used to be my favorite local restaurant until they changed from "Thai Pan" to Thai Basil, (a local chain). After several months under the new ownership the food was excellent but then they began to cheapen and "bland" their food. My last two dinners there were terrible. Regretfully I've taken them off my togo and eat in list.
(2)Bhavin B.
I like the food but the quantity is too less when compared to other Thai restaurants.
(3)Shaya J.
My favorite Thai food in the valley. Always prompt service, in the hundreds of visits I have made here, they have never once made a mistake in any order I have gotten. The pad thai is so freaking delicious, and gotta get it 3 times thai hot! Everyone who works here is so nice and funny. I remember around the holidays hearing one of their employees singing christmas carols and it was adorable. Try this place if you want some delicious, authentic thai. Keep up the good work guys!
(5)Stephanie M.
This place was terrible! Took forever to get our food, which came out cold. Never again!
(1)Laney B.
We went here for lunch while on vacation, and it was great food. It's a family owned restaurant, and the owners waited on us. Very helpful and cheerful people. They make their eggrolls fresh from scratch before cooking and serving. We had a wonderful experience.
(5)Lindsay S.
Picked up some panang curry for lunch since it's right down the street from work. I try to always order the panang at least once from every Thai place as a gauge. The lunch special said it comes with an egg roll and soup or salad in the summer. I got the egg roll but didn't receive salad or soup. Bummer. They gave me the world's smallest portion of rice (the egg roll is pretty tiny too-- but good) and a decent portion of the curry. I like that I have left overs but hate that it means making my own rice now. There were a lot of veggies in the sauce which was nice, a lot of places skimp on the veggies, but there could have been more chicken. The flavor was good, not the best I've had, but not terrible. They got the spice level right (though I always end up adding more). Overall, I'll go back and maybe try something different but with that tiny portion of rice, I don't see myself picking up a curry dish again.
(3)Tom N.
I have to day that this is the best Thai food in town. I do not know why anyone would eat Thai any place else!
(5)Elizabeth M.
Amazing pad Thai! Portion sizes are great and the flavor is outstanding. Savory citrus and then a little spice. They do a very good job and have take out! Great service as well.
(4)Taylor F.
I love this place. We try and go every other week. The service is a little slow but the food is great. I have been to several Thai restaurants from NYC to CA and this one is in my top 3 for sure!
(5)Hanner O.
Best place to eat Thai in AZ! My favorites are Pad Thai, Nam Sad, Tom Kah, and Pad Broccoli. The place is about 1100 sq feet but has a cool relaxed feel and if you want, you can order in advance and just pick it up-no delivery.
(5)Jen E.
This is our go to place for Thai and/or cheat night. They are always very friendly and have the best lunch specials. Their chicken noodle dish is amazing, as is their Thai iced tea, which isn't overly sweet as I've experienced in other places. My daughter asked to try their chicken wings, which I was hesitant to order but they were REALLY good. They were pretty large with just the right amount of seasoning- and not spicy at all...good for kids. Their panang curry is rich and delicious. They always sub extra vegetables for rice when I wish to steer clear of starchy carbs. I have yet to venture to other entrees on the menu but I will get to it. As should you!
(4)Allison B.
Quick -fresh-delicious! Great curries and Thai basil The Green Curry with Chicken is a favorite!
(4)Alex F.
This is a good spot. Service was decent. Ordered the Thai Basil extra spice which I found to be very good.
(4)Kate S.
I really, really, really, like their food. The spring rolls and Pad Thai are amazing. I used to get delivery to my house regularly because they are only 1 mile away and delivery was free. Now though disappointingly, they are not offering delivery though they still have a big sign on their front window that says "We deliver" which I think they should remove. I called on New Year's Eve wanting delivery and when they said they did not have delivery @ the moment I asked if it was because it was New Year's Eve. They replied, "No, delivery driver quit." I just ordered from them again last Sunday, but when I called in, apparently they haven't gotten a new one yet because they said they still couldn't deliver. Yet, when I arrived @ the restaurant to pick up my order, the "We deliver," sign was still up. ???? I have never eaten in at this place. I've only gotten take out. I will continue to order from them because it's the best Thai food and closest Thai food nearby. YuM!! Would definitely recommend though I obviously miss the handy delivery option. It was just SO EASY.
(4)Alex W.
My fiancée and I have been looking for a great Thai place. We were going to Thai Elephant before and it was pretty good but there wasn't a close location so we decided to give Thai Basil a shot. We are very glad we did. We got the standard pad Thai, a yellow curry, a coconut milk soup of some sort, and then we tried a new item. It was called a Sweet Nut Curry and it was freaking delicious. Think a mix between your favorite curry and peanut butter chicken from a Chinese restaurant... Yum! (The peanuty flavor was very much more mild than peanut butter chicken though - fear not!) For all this (which was really a ridiculous amount of food for two people) we only paid $36 and we had enough food to last us for two or three meals at least. On top of that our order was ready for pick up within ten minutes. We will definitely be returning and probably trying a few new items based on how good our first experience was. If you're looking for good Thai in North Scottsdale you could do a lot worse than Thai Basil.
(5)Joe S.
I have carried out from here a few times now and am impressed with the quality and consistency of the food. I ordered the Spicy Noodles with Chicken again last night - and it was just as delicious as the last time. Plenty of chucks of white meet chicken and the noodles were cooked to perfection. Their ability to actually "dial down" the spice to mild is amazing unlike other Thai restaurants were ordering "mild" and having it taste mild (and not something more Hot) is a crap shoot... Another favorite dish of mine is the Red Curry with tofu. They include plenty of Tofu chunks that are NOT overcooked which is more often the case and a hazard that tofu eaters are well aware of. Since I have not eaten in the restaurant I am unable to comment on the table service although the take out process has always been a good experience. They take your order, repeat it back to you and its ready when they say its. Always a friendly smile and thank you when you pick it up. I did notice a banner indicating delivery so I will definitely give that a try next time.
(5)Ryan J.
Full of flavor, easy on the wallet, light on the stomach, efficient service, and a new member of my lunch rotation.
(4)Cheyenne R.
I love Thai food so when I was up in the North side of the valley I figured I would give this place a try. I ordered the yellow curry, it was good but not as good as I expected it to be based on the reviews I read. I won't be making a special trip to go there again but if I am in the area I will consider it and maybe try something else off the menu.
(2)Mike S.
For PHX/Scottsdale, I would say it was above average, but do not order out unless you want to wait 2 hours.
(3)Kris S.
As someone who has had Thai food all over the world this place is by far the Worst Thai food ever. Service was ungodly slow and in attentive. The food came out cold and without and flavor. If I could give this place a 0 I would. Save your money and eat else where.
(1)Jessica B.
They have the best Pad Thai I have ever had. I have grown up in the valley only going to the pricey Mailees on Maine for Thai food. Last night we randomly decided to check out Thai Basil and it has blown Mailees out of the water with their great prices and taste. I'm addicted and will be returning... A lot.
(5)Harry P.
I wrote one of the first reviews of this place, and it got filtered so I guess I'm not trustworthy! Oh well! :) In any case, I live right around the corner from this restaurant so I do take out from here once or twice a week. I continue to like this place very much, and much more than the old Thai restaurant that had been there for years. I especially like the red curry, but my two favorite dishes are their signature Thai Basil and their Garlic and Eggplant dishes.
(4)Robert W.
Great service and good food. The atmosphere left something to be desired, as well as the late 90's pop music, but nothing that would keep us from coming back. We will definitely be back next time we are in town. The 'hot' definitely took a bite out of my mother-in-law who likes spicy food. They also have a 'thai hot' that should really get you. We found the food rich and flavorful unlike some places where the flavors are watered down. We enjoyed the spring rolls, tom kha soup (chicken), curry noodles (chicken), garlic saute (chicken), and thai iced tea. All were excellent.
(4)Crystal L.
I have always gone to Malee's for Thai food so venturing out to Thai Basil was a real gamble for me. I must say though, I was really impressed. We have only gotten takeout twice from here, but both times, all the food was really good. We ordered the Pad Thai, Thai Fried rice with Pork, Yellow Curry Chicken, and the Sweet Nut Curry with Tofu. I liked the Pad Thai the best and my husband loved the yellow curry. All of the items were very fresh tasting, not super greasy like some Thai places, and the prices were very reasonable. Food was ready when they said it would be and we will definitely be going back.
(4)Jim W.
Service was OK, nothing exceptional. Price was fair, food good, ambiance relaxing. I will be back again when I'm in the area.
(4)A B.
Overpriced Thai food in my opinion and boy do I miss Thaipan. The employees here are friendly however I always walk away feeling like I've paid too much and I never felt this way when Thaipan was previously in operation. The service is swift and the quality of the food is decent. I still favor Siam Thai cuisine as my personal favourite.
(3)Danielle S.
I've only had take out from Thai Basil so I can't comment much on the restaurant and overall experience. I can, however comment about how I am hooked on their yellow curry. YUM!! I also love the jasmine rice with it. We've also gotten the pad thai (typical, I know, but it's a good standard) and theirs did not disappoint.
(4)Colin M.
Just to clarify the other posts. The guy that ran Thai Pan (Thai Basil predecessor) pretty much catered to the typical scared American that wouldn't want to order from a Thai only menu. For example, on top of his Thai selections he had dishes like "Tai-Yaki" which was just chicken teriyaki dressed up and an "Atkins" section. Under new ownership those things are gone. The staff, like the menu, appears to be all Thai. They all certainly speak Thai and a lot of the basic Thai accessories are there. Because of the name change, I ate there for the first time and the food was actually pretty good, service was decent and the staff was extremely pleasant. I'll definitely be going back to try some more dishes but won't be ordering sushi.
(4)Monica B.
Not sure about the other valley locations but tonight's meal at the N. Scottsdale location that replaced Mark Gerding's Thai Pan was a disappointment. In a nutshell, the owners need to scrap the plan to add a sushi bar (at a Thai restaurant? Remember, it didn't work for Malees either) and focus on building the flavors and textures in their Thai dishes. Creating heat in a dish takes more than adding red chili pepper flakes, and yes most can tell the difference in the texture of canned vs. fresh pinneapple. The peanut sauce was very tasty and the red curry was OK after my husband doctored it up with a tray of hot sauces that were brought out when he asked for them but other than that the 3 other dishes we ordered were mediocre at best. I'm still trying to DIGEST the reviewer who actually wrote that "This place doesn't cater to "dumbed down" American palettes. This is authentic Thai food with that indescribable combination of spices and flavorings." Dude needs to go to the doctor and get his tongue examined! For now, when my family's need a Thai fix we'll stick with Swaddee and Sala Thai.
(2)Katie L.
This is a great Thai food restaurant. My husband and I have been here a few times and have been very pleased with the food, as well as the service. We usually order a few curries and of course the pad Thai. The food is always consistently good. Good Thai food is sometimes hard to find, you definitely won't be disappointed here.
(5)Roland W.
Not really A-OK, more like just OK. Last night I really didn't feel like cooking after a long day at work so we decided to give Thai Basil a try rather than heading out to our regular Thai place, Thai House. We should have went to Thai House. The biggest issue I had with Thai Basil is they were understaffed and that seems to be a recurring issue here. When we walked in there were three people in line at the counter and five more groups of people sitting at tables. No one or nothing to direct us so we stood in line only to find out since we wanted to dine in we should sit down and a server would take our order. Unfortunately there was only one server and he seemed to be new and was literally running around the restaurant.Very polite and very nice, jut not efficient. The food was just okay, nothing special and the restaurant as a whole seemed unkempt. They need to get their act together before I'll be back.
(3)Adam T.
I finally made it up to try since Thai Pan was sold. Let me start by saying that I was a very big fan of Thai Pan and thought the owners did a wonderful job. Why they sold, who knows. Thai Basil is okay, but I am willing to go back and give them a couple more tries because I think that they are just getting settled in. The ordering process is different than before. You no longer go up to the counter and order. Instead they come around to the tables. The problem is that there were only two women there today and they were taking orders and running the food. It took a little while before our orders were taken. The tables were all pretty dirty and I didn't even want to rest my arms on them because they were sticky. I am hopeful that they will resolve that problem quickly. Lunch specials come with a salad which has a really nice dressing on it. I have never had a spicy salad dressing, but I liked it a lot. I had the Ginger Chicken and was glad to see actual pieces of ginger. However, the portions are on the small side (compared to Thai Pan). They aren't as good as Thai Pan was, but I will definitely go back when they are more comfortable with their new operation.
(3)Andrea A.
Thanks to reading the other posts we were already prepared for less than stellar service but to be honest..good food trumps bad service any day. WE were NOT disappointed! Food was great and although it was tamed down a little too much for my liking (Spicy levels), we were able to juice it up with the proper sauce tray that had chili paste and chile oil. Service was a little slow and disorganized but our server and others there were VERY friendly and went out of their way to make sure that we enjoyed our meal. We will be going back soon...especially since our waitress informed us that they will be adding a sushi bar in the next few weeks! Obviously going a little off the "thai food" route but who doesn' t like sushi?!
(5)Christine L.
I have been to Thai Basil over 5x. Each time I've gone I've tried something new and everything is very tasty. You can't go wrong here.
(5)Lance M.
Excellent food. Love The Thai Basil Signature dish.
(5)Brandon K.
I think the reviews on yelp are for two different places. This is for the location on Hayden and pinnacle peak. We ordered 7 dishes and the food just kept getting better. Amazing pho won ton soup, curry noodles, drunken noodles, chicken satay and the pot stickers. This place is really really good. I have no idea how others have rated this low. It really deserves 5 stars.
(5)Tony S.
I've been coming to this place for many years but it has really gone downhill since changed ownership. The menu they post online has a discrepancy with the restaurant's menu. So if you order anything to go chances are they'll screw it up royally! On top of that they will be rude about it and not fix things, even though it's their mistake. So prepare to eat food you don't want ! The food is so-so at best at this point and I won't be coming back. Save yourself the trouble and order from pei Wei!
(1)Ali B.
I have been to Thai Basil a couple of times and have yet to be disappointed. Both times I got the red curry, can't bring myself to try anything else because it is so good! I like spicy, but not painfully spicy, and this dish has the perfect amount of spice for me. There is a wide variety on the menu, and it is not overly pricey. I see reviews saying the portions are too small, however, I have not experienced that issue. I have only been there for dinner though so that could be why. I do have one complaint on the service though. My boyfriend was looking for an alcoholic drink to try, and just the names are listed on the menu, not what was in each drink. Out of curiosity, he asked out server what was in a Mai Tai and she responded "I don't know" then just sort of guessed what was in it. You would think she could have just checked with the bartender, then got back to us. The service was mostly good otherwise though. Overall, this place is pretty good, would come again!
(4)Alexandria S.
First time here and I have no complaints! Food was timely and delicious! Enjoyed to curry today and look forward to trying more things on their menu. Loved the iced tea too - it's different and I'll have to ask why next time I'm there. Very affordable
(5)Gina J.
Not the best Thai, not the worst. We had the yellow curry chicken and the beef pad Thai. Both were ok. Nothing to rave about by any means. The chicken lettuce wraps were bland. Service was super slow. It was only my party (of 2) and another table of 4 in the entire place. Food took a good 30 minutes.
(3)Dana C.
We get take out from here frequently. Favs are Pad Thai, Thai fried rice and peanut curry. It's good and does the job when we're hungry for Thai food. I like that you can specify how spicy that you want your dishes to be since I don't like spicy but the hubs does.
(4)Jenny R.
We had the sweet nut curry and grilled chicken dishes and enjoyed both a lot. The curry had a delicious and unique sauce and the grilled chicken dish had a coconut flavor and three large pieces of chicken on vegetables. Service was good and very friendly, very nice atmosphere. Will be back.
(4)Chris G.
The other reviews were right about the service. With the amount of staff they had for the customers that were there, we waited far too long for our food. We overheard two groups of people have to ask their waitress where their drink order was. That aside the food was amazing, we had the fried sweet potato app and the had to different styles of their signature thai basil dish. It was very flavorful and the meat was juicy in both meals. I would recommend my friends to this place only if they planned on ordering out. I wouldn't go in unless I knew I had the company worth talking to while I waited to be served
(4)Diddy D.
This place is amazing, food quality is very good and service is attentive - never had a poor experience.. Overall 75% of our food has been "carry out" and here's the trick for the guys - dont phone in your orders.... Instead, order food on arrival and my experience has shown that the food is always ready when you have that last swig of Kirin beer.. Can't beat it they have down to a fine art.... See you there on a monday around 6-15pm :) Diddy
(4)John M.
I always get the same meal and enjoy it every time. I always get the Pha Nang (Spelling?) I always add the spiced diced peppors for that special flavor served from a side tray.
(3)M J.
First time at Thai Basil I ordered the pineapple curry with shrimp. It wasn't on menu but they said they had it when I asked. I paid $5 to have it delivered to my house about 5 miles away. It arrived quickly and was still piping hot. The curry was delicious and just spicy enough (asked for level 2) to give you the heat without the burn. The dish contained a lot of tender shrimp along with bell peppers and tomatoes. My only small complaint is that the tomatoes were mushy, I would ask to have them omitted when I order in future. I will definitely be back!
(4)Rick M.
Very nice people. Good service. Drunken noodles spiced 2+ on a scale of 1 to 3 were great. Very fresh ingredients. Tasty crab puffs. My wife enjoyed chicken noodles. The sticky rice served too early and rates 1star. Overall a place I will happily return to.
(4)Johanna B.
Came from out of town and really enjoyed our meal. Simple decor, but good food and great service.
(4)Don M.
This restaurant has great service. Their curry's are outstanding! Have eaten there about 8 times.
(4)Wendy M.
My husband and I go here as it's close to home. I've never had a bad meal and we've always had great service. I love the coconut soup and have tried most of the curry dishes--all good. They never disappoint me. My husband always gets the Pad Thai and loves it. I like that it's family owned, which is so rare these days.
(4)Steven S.
I've ate the majority of the menu and I enjoy it all. The plates feel fresh and fairly healthy. I've also been to various locations in the valley and find them to be consistent. The Thai iced tea is a delicious creamy one. For the price and style of food that you don't normally eat everyday as an American, I highly recommend this chain.
(4)Angel W.
There was hair in my food. There was also hair in the food of another couple that walked out twenty minutes earlier (after announcing the problem quite vocally). The wait was horrendous. We weren't the only ones complaining. The service was awful. The waitress failed to give us napkins, forks or knives. We literally had to get up repeatedly to ask for them and actually grabbed the napkins ourselves from a basket on the counter since the waitress rarely came to see about us. The only thing the server brought quickly was the check after we told her we were leaving after finding hair in the food that we'd waited almost an hour to get! Yes, we paid for the non-hairy food items (no offer of any discount) and left, never to return again!
(1)Jill A.
Thai Basil recently replaced what was Thai Pan. That explains why when we called in our "take-out" order to Thai Pan, the lady taking the order didn't know what we were talking about when we ordered the dishes by name. It took a long time to order b/c she couldn't figure out what we wanted. Don't you think she'd tell us that the menu changed and the place is now Thai Basil? Unless she said Thai Basil when she answered the phone. At any rate, we didn't know that the place changed hands until we got there. Took the food home. The flavors were decent. We ordered Garlic stir fry from the old menu. Not sure what that translated to on the new menu. Chicken was very chewy and overcooked. Also ordered "Evil Jungle Princess" from the old menu. Flavors were similar but the shrimp was way overcooked. Haven't seen shrimp that overcooked and rubbery in a long time. So... food must have been sitting around for a while to overcook like that. Bottom line: They need to get the phone ordering person more familiar with the menu, explain that they took over Thai Pan, and make the food fresh upon ordering. Hopefully when they work out the kinks, it will be good. In the meantime, not sure I can go back. Overcooked protein is a big turn-off.
(3)A G.
Food was good. Service was not good. Only one waitress for entire restaurant.
(3)Courtney S.
My husband and I ordered takeout tonight, and the food was absolutely delicious! We will definitely return.
(5)