Staff was friendly and helpful. The food was great as always. We came here for a late dinner after flying into the airport. The staff was ready to take our order. When our meal came to the table, one of the staff members asked us if we needed anything else. At the end of our meal, the same staff member took our trash for us and wished us a nice evening and that he hoped we would be back soon. All in all, a great experience again.
(5)
Christina W.
I grew up on the Northside *flashes nonexistent northside hand sign* so I ate this Culver's more time than I should admit. I had some classmates work at this Culver's over the years and I have eaten many chicken tenders. Even the people who are not my friends are pretty cool cats when it comes to Service. The managers... I have never inquired to my friends about their treatment by their supervisors so this review is based solely on my perception. They are not very nice to say the least. The two blonde ladies are grumpy gills. They don't speak fairly to their staff and make a point of being demeaning. I am not saying that staff should have a blasty blast while working, I just think it would be nice to see staff that doesn't look like they're walking on eggshells or waiting to be yelled at. I once had two coupons for ice cream and one of the managers told me I could only use one. Being right is as important as throwing away an ice cream cone. *shrug*
(3)
Betsy M.
This Culvers gives Culvers a bad name. Ive had excessively slow service, hair in my ice cream and burgers that resemble dog food and that's enough for me. Ive never quite seen a burger paddy so thin and greasy before in my life. You've got to be desperate to eat there.
(1)
Corey D.
The bastard child of two sexy Culvers.
(2)
Michelle H.
I find myself eating here from time to time as they are close to where I work. I usually go through the drive thru and head back to the office to eat. More times than not, I find myself ordering their cashew chicken salad and if I'm feeling rebellious I'll get some cheese curds too. EVERY time I order the salad, I find myself waiting way longer than I would expect. How long does it take to heat up some chicken that was probably already pre-cooked and throw it on top of some greens? Apparently much longer than it takes to cook a burger. Other people in line behind me were receiving their meals. One instance I watched the clock and it took 9 minutes from when I paid for my order to when I received the order. THEN I got back to the office to find half of the lettuce was slimy and old. I couldn't even eat it. I went on their website to provide feedback about my experience and never heard any kind of response. It's disappointing for the North side of town. There aren't many options for "fast" food.
(2)
Tim W.
Food and service here is always really good. Way better than most fast food joints. Love their burgers and fries and custards!
(5)
Samantha T.
It broke my heart to see the staff make food for folks who didn't actually order it (appeared to have made too much) throw away the items that no one claimed. The staff should be trained to offer complimentary items when too much is made, versus throwing out perfectly good food in front of a line full of guests. What a waste!
(2)
Carrie F.
I stopped here on the way to my hometown from the airport one of the last times I was in the Madison area. I'm normally a huge fan of the Wisconsin Swiss Melt, but the one I had here was not so good. First, the sandwich was exceptionally greasy. I don't think I've ever had a patty melt-type sandwich that was that greasy in my life. Yeah, I understand this is a joint that specializes in butter burgers, but this was extreme, even for Culver's. Second, the size of the burger was pathetic. Admittedly, I've been out of Wisconsin for a few years now, so maybe my recollection of the size of Culver's burgers isn't so good, but the patty on this particular sandwich was seriously thin, and the burger came no where close to covering the bread. If you're just passing through the north side of Madison and have a sudden craving for Culver's, I'd suggest you keep going and stop at the location in Waunakee or the location near East Towne Mall, depending upon which direction you're heading.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dessert Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : No Drive-Thru : Yes
Kirsten N.
Staff was friendly and helpful. The food was great as always. We came here for a late dinner after flying into the airport. The staff was ready to take our order. When our meal came to the table, one of the staff members asked us if we needed anything else. At the end of our meal, the same staff member took our trash for us and wished us a nice evening and that he hoped we would be back soon. All in all, a great experience again.
(5)Christina W.
I grew up on the Northside *flashes nonexistent northside hand sign* so I ate this Culver's more time than I should admit. I had some classmates work at this Culver's over the years and I have eaten many chicken tenders. Even the people who are not my friends are pretty cool cats when it comes to Service. The managers... I have never inquired to my friends about their treatment by their supervisors so this review is based solely on my perception. They are not very nice to say the least. The two blonde ladies are grumpy gills. They don't speak fairly to their staff and make a point of being demeaning. I am not saying that staff should have a blasty blast while working, I just think it would be nice to see staff that doesn't look like they're walking on eggshells or waiting to be yelled at. I once had two coupons for ice cream and one of the managers told me I could only use one. Being right is as important as throwing away an ice cream cone. *shrug*
(3)Betsy M.
This Culvers gives Culvers a bad name. Ive had excessively slow service, hair in my ice cream and burgers that resemble dog food and that's enough for me. Ive never quite seen a burger paddy so thin and greasy before in my life. You've got to be desperate to eat there.
(1)Corey D.
The bastard child of two sexy Culvers.
(2)Michelle H.
I find myself eating here from time to time as they are close to where I work. I usually go through the drive thru and head back to the office to eat. More times than not, I find myself ordering their cashew chicken salad and if I'm feeling rebellious I'll get some cheese curds too. EVERY time I order the salad, I find myself waiting way longer than I would expect. How long does it take to heat up some chicken that was probably already pre-cooked and throw it on top of some greens? Apparently much longer than it takes to cook a burger. Other people in line behind me were receiving their meals. One instance I watched the clock and it took 9 minutes from when I paid for my order to when I received the order. THEN I got back to the office to find half of the lettuce was slimy and old. I couldn't even eat it. I went on their website to provide feedback about my experience and never heard any kind of response. It's disappointing for the North side of town. There aren't many options for "fast" food.
(2)Tim W.
Food and service here is always really good. Way better than most fast food joints. Love their burgers and fries and custards!
(5)Samantha T.
It broke my heart to see the staff make food for folks who didn't actually order it (appeared to have made too much) throw away the items that no one claimed. The staff should be trained to offer complimentary items when too much is made, versus throwing out perfectly good food in front of a line full of guests. What a waste!
(2)Carrie F.
I stopped here on the way to my hometown from the airport one of the last times I was in the Madison area. I'm normally a huge fan of the Wisconsin Swiss Melt, but the one I had here was not so good. First, the sandwich was exceptionally greasy. I don't think I've ever had a patty melt-type sandwich that was that greasy in my life. Yeah, I understand this is a joint that specializes in butter burgers, but this was extreme, even for Culver's. Second, the size of the burger was pathetic. Admittedly, I've been out of Wisconsin for a few years now, so maybe my recollection of the size of Culver's burgers isn't so good, but the patty on this particular sandwich was seriously thin, and the burger came no where close to covering the bread. If you're just passing through the north side of Madison and have a sudden craving for Culver's, I'd suggest you keep going and stop at the location in Waunakee or the location near East Towne Mall, depending upon which direction you're heading.
(2)