Let me break this 3-star review down for you... 0-stars awarded for them not having Pumpkin Spice Lattes... apparently they "ran out of mix" and the only Starbucks that "may have some left is in Potowatamee"??? Where the F is Patowatamee?!?!?! 5-stars for the cashier, Brett, for a) recognizing I was out of town; must have been the bright orange Michael Kors jacket, and for b) suggesting that I cheat on the PSL with a Carmel Brulee Latte. Now, on a normal day I would have just scoffed the thought of a Carmel Brulee Latte off. However, Since the folk in WI are so nice it was hard to say "no" to Brett and his suggestion so, I went for it... It was moderate- nothing spectacular and I would suggest a name more along the lines of "Burnt Brulee Latte" since there was a strong hint of burnt sugar- but that's just me. All-in-all the service was great, but since i'm a sucker for a PSL and they were fresh out unless I wanted to road trip to Patowatamee I was SOL so... 3-stars it is. For my annual visit next year, stock up on PSL mix and then we'll talk.
(3)
Jason K.
Friendly staff! Easy access from 43. Its Starbucks. The staff is friendly. the coffee is good. The drive thru is wonderful. I'll be back! (said in a Terminator voice)
(4)
Robert W.
Plenty of parking and seating at this location. I was pleased with my experience. Nothing special, but no complaints! Keep it up. Try the iced green tea.
(3)
Cristie F.
On a long drive up to Green Bay, I needed to stop for a bathroom break and something to quench my thirst. Enter Starbucks. Although I've been to a million locations and have always ordered the same exact thing ((Trenta sized iced passion tea, unsweetened)). This location left me a little wishy washy, but pulled out some stellar customer service in the end. At first, the cashier was too busy counting out her drawer to go on break to take my order so I decided to hit the bathroom first ((which were extremely clean)). I kinda thought it was rude, especially when no one else seemed to notice I was standing there. So, I went to the bathroom and returned to find her still counting her drawer. At this point another girl came over to help me out and was extremely apologetic, since I'm sure she could see the annoyance in my face. She offered to boost up our drinks with extra coffee shots for my troubles, which turned my frown upside down. My drinks were made quickly and I was out in a flash with a smile on my face with a frappuccino in one hand and an iced Tazo tea in the other. For future pit stops, the Grafton Starbucks is definitely my new place.
(4)
Chase H.
It's ok compared to other locations occupying the mid west.
(2)
Jessica H.
This location has remodeled and I must say it is more customer friendly! Love the new decor and space to move around!
(4)
Sarah C.
After giving this location several attempts, I just don't think I will go here again, to be honest. They always seem to be out of something and seem to be too busy for what they can handle. I've seen many busy Starbucks and this one seems unequipped to deal with it. The last straw for me happened today when I realized my iced latte had been sitting at the counter waiting for me, unannounced. I looked at it and asked the several people working, "oh, is this mine?" to which I got NO reply...just stares. Just rude and not the friendly feeling that Starbucks seems to pride themselves on. Oh well, I guess it was just the reminder I needed to stick to local coffee shops.
(2)
Leah B.
Been to this Starbucks location multiple times...always get good service going through the drive thru. Friendly staff and the drinks are always perfect. A+++
(5)
Kate G.
Who isn't a fan of Starbucks?? I love Starbucks and their caffeine! Today, while on traveling to Kenosha, I stopped off and tried their Pumpkin Spice Latte. It was absolutely delicious! I didn't ask for the calorie listing, but know enough that I would have felt guilty. I did, of course, have a "Skinny" which means Non-Fat milk. I think it cancels out the whip cream that is added to the top!
(4)
Rachel D.
My absolute FAVORITE Starbucks EVER! I used to go here every day before class and/or work, and every afternoon on my way home. The staff is great, knew my order, and would start it as soon as I walked in the door or pulled up to the drive-thru. Great breakfast items as well!
(5)
Ebony H.
Most delicious Starbucks ever and super nice staff!!! My new go to Starbucks location!
(5)
Ronald B.
They are quite simply the Best I have gone to! Home away from home & office!! Great food, Coffee, and the nicest people!!
(5)
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Address :1249 Port Washington Rd
Grafton, WI, 53024
Nicole M.
Let me break this 3-star review down for you... 0-stars awarded for them not having Pumpkin Spice Lattes... apparently they "ran out of mix" and the only Starbucks that "may have some left is in Potowatamee"??? Where the F is Patowatamee?!?!?! 5-stars for the cashier, Brett, for a) recognizing I was out of town; must have been the bright orange Michael Kors jacket, and for b) suggesting that I cheat on the PSL with a Carmel Brulee Latte. Now, on a normal day I would have just scoffed the thought of a Carmel Brulee Latte off. However, Since the folk in WI are so nice it was hard to say "no" to Brett and his suggestion so, I went for it... It was moderate- nothing spectacular and I would suggest a name more along the lines of "Burnt Brulee Latte" since there was a strong hint of burnt sugar- but that's just me. All-in-all the service was great, but since i'm a sucker for a PSL and they were fresh out unless I wanted to road trip to Patowatamee I was SOL so... 3-stars it is. For my annual visit next year, stock up on PSL mix and then we'll talk.
(3)Jason K.
Friendly staff! Easy access from 43. Its Starbucks. The staff is friendly. the coffee is good. The drive thru is wonderful. I'll be back! (said in a Terminator voice)
(4)Robert W.
Plenty of parking and seating at this location. I was pleased with my experience. Nothing special, but no complaints! Keep it up. Try the iced green tea.
(3)Cristie F.
On a long drive up to Green Bay, I needed to stop for a bathroom break and something to quench my thirst. Enter Starbucks. Although I've been to a million locations and have always ordered the same exact thing ((Trenta sized iced passion tea, unsweetened)). This location left me a little wishy washy, but pulled out some stellar customer service in the end. At first, the cashier was too busy counting out her drawer to go on break to take my order so I decided to hit the bathroom first ((which were extremely clean)). I kinda thought it was rude, especially when no one else seemed to notice I was standing there. So, I went to the bathroom and returned to find her still counting her drawer. At this point another girl came over to help me out and was extremely apologetic, since I'm sure she could see the annoyance in my face. She offered to boost up our drinks with extra coffee shots for my troubles, which turned my frown upside down. My drinks were made quickly and I was out in a flash with a smile on my face with a frappuccino in one hand and an iced Tazo tea in the other. For future pit stops, the Grafton Starbucks is definitely my new place.
(4)Chase H.
It's ok compared to other locations occupying the mid west.
(2)Jessica H.
This location has remodeled and I must say it is more customer friendly! Love the new decor and space to move around!
(4)Sarah C.
After giving this location several attempts, I just don't think I will go here again, to be honest. They always seem to be out of something and seem to be too busy for what they can handle. I've seen many busy Starbucks and this one seems unequipped to deal with it. The last straw for me happened today when I realized my iced latte had been sitting at the counter waiting for me, unannounced. I looked at it and asked the several people working, "oh, is this mine?" to which I got NO reply...just stares. Just rude and not the friendly feeling that Starbucks seems to pride themselves on. Oh well, I guess it was just the reminder I needed to stick to local coffee shops.
(2)Leah B.
Been to this Starbucks location multiple times...always get good service going through the drive thru. Friendly staff and the drinks are always perfect. A+++
(5)Kate G.
Who isn't a fan of Starbucks?? I love Starbucks and their caffeine! Today, while on traveling to Kenosha, I stopped off and tried their Pumpkin Spice Latte. It was absolutely delicious! I didn't ask for the calorie listing, but know enough that I would have felt guilty. I did, of course, have a "Skinny" which means Non-Fat milk. I think it cancels out the whip cream that is added to the top!
(4)Rachel D.
My absolute FAVORITE Starbucks EVER! I used to go here every day before class and/or work, and every afternoon on my way home. The staff is great, knew my order, and would start it as soon as I walked in the door or pulled up to the drive-thru. Great breakfast items as well!
(5)Ebony H.
Most delicious Starbucks ever and super nice staff!!! My new go to Starbucks location!
(5)Ronald B.
They are quite simply the Best I have gone to! Home away from home & office!! Great food, Coffee, and the nicest people!!
(5)