Very accommodating staff. I had an offer to cash in using the mobile app and the two staffers behind the counter were happy to swap a plain coffee for a latte without an additional charge. They were friendly and thanked me for using the app, too. Also, this location was very clean and attractive, and clearly new. Kudos, DD.
(5)
Beverly L.
Thank you, Edgerton DD, for being the closest DD to the Twin Cities! For that, you earn 4 stars. You may be 290 miles away from my home, but you're the closest thing I have to a medium cinnamon coffee with cream and splenda. In any event, I love DD, period. I hear they sell donuts there, but I pretty much only go for the coffee! Not the coolatas or mochas or lattes, either. I just like the coffee. Their low-cal breakfast flatbreads are pretty good, too. This location is a great one for MSP to CHI travelers, because it also involves a gas station / convenience store, and a Taco Johns. Who doesn't love a taco with their coffee?
(4)
Shawn M.
This Dunkin has great service and the order was perfect! I've never had any issues at this location. The employees were very friendly, and the place was clean. I have zero complaints.
(5)
Alyssa K.
A Dunkin' connected to a gas station where I can buy my favorite Wisconsin beer - New Glarus. It's two of my favorite beverages wrapped up in one store. I choose to indulge in my favorite $1 large iced coffee with caramel flavor and milk. Unfortunately they ran out of caramel flavor so I had to switch to vanilla. Not as good as caramel but still delicious I guess. While I was waiting for my drink, another worker was handing out samples of the coffee coolata with whip cream. It was the bomb and also a sugar bomb I'm sure. Staff was very kind and apologetic about my missing caramel flavor.
(5)
Todd S.
Dunkin Donuts does it again - FAILURE. This location has quality control problems and a staff that can't get an order correct if you personally wrote it down, read it to them and had them read it back to you. I've spoken with the owner yet nothing changes and nothing will change until people simply stop patronizing him. On this, my last visit ever, I ordered an Extra Large Black Tea with skim milk and sugar. When I placed my order at the drive through, she REPEATED IT back to me correctly. When I arrived at the window, I paid and was handed a cup...like most people I took it and drove away. It wasn't until I jumped on the interstate that I realized I was handed a large coffee with cream. I verified on my receipt that I paid for and received someone else's order of a large coffee Now....please contact me if these two items do in fact look to be the same: - Extra Large Black Tea with Skim Milk and Sugar - Large Coffee with Cream KEEP IN MIND, SHE REPEATED THE CORRECT ORDER TO ME!! Why is it, that we continually allow this type of service when we would lose our own jobs if we ever performed like this? I hold the owner responsible for not addressing the issues and preventing them from happening. Yeah...I'm pretty pissed right now....you would be too if you didn't get your morning caffeine.
(1)
Elizabeth R.
Why do I always stop here? Gas. Then I think it is a good idea to stop and get coffee. Every. Single. Time. There is always something wrong. 1. The person at the counter is not familiar with the menu. They then have to find someone to ask multiple questions and the line grows. 2. I have been overcharged numerous times. (At least 3) When I catch it, they refuse to take care of it because I did not wait in line OR they have no knowledge of the menu. 3. The donut are not that fresh. 4. I do the surveys and a manager called me. When I called back they were unavailable, twice. What is the point of the surveys? 5. I ordered iced tea. I was not informed that it is unsweetened. This upset me because my previous visit my tea was automatically sweetened. I was in the drive thru and stuck with unsweetened iced tea. The next time I ask for sweet tea, all of the sugar sits at the bottom. Think about a grainy glob going through the straw. Ew. 6. I ordered iced coffee. Sometimes it is made properly, other times it is awful. Sometimes it is because the coffee tastes burnt. 7. I ordered a chicken salad sandwich. It may have been called a mayo sandwich on a croissant. It was awful. I couldn't even eat it. There is just no winning with this location. I am a HUGE Dunkin Donuts fan. Obsessive almost. This is probably the worst location I have ever been to.
Kelly M.
Very accommodating staff. I had an offer to cash in using the mobile app and the two staffers behind the counter were happy to swap a plain coffee for a latte without an additional charge. They were friendly and thanked me for using the app, too. Also, this location was very clean and attractive, and clearly new. Kudos, DD.
(5)Beverly L.
Thank you, Edgerton DD, for being the closest DD to the Twin Cities! For that, you earn 4 stars. You may be 290 miles away from my home, but you're the closest thing I have to a medium cinnamon coffee with cream and splenda. In any event, I love DD, period. I hear they sell donuts there, but I pretty much only go for the coffee! Not the coolatas or mochas or lattes, either. I just like the coffee. Their low-cal breakfast flatbreads are pretty good, too. This location is a great one for MSP to CHI travelers, because it also involves a gas station / convenience store, and a Taco Johns. Who doesn't love a taco with their coffee?
(4)Shawn M.
This Dunkin has great service and the order was perfect! I've never had any issues at this location. The employees were very friendly, and the place was clean. I have zero complaints.
(5)Alyssa K.
A Dunkin' connected to a gas station where I can buy my favorite Wisconsin beer - New Glarus. It's two of my favorite beverages wrapped up in one store. I choose to indulge in my favorite $1 large iced coffee with caramel flavor and milk. Unfortunately they ran out of caramel flavor so I had to switch to vanilla. Not as good as caramel but still delicious I guess. While I was waiting for my drink, another worker was handing out samples of the coffee coolata with whip cream. It was the bomb and also a sugar bomb I'm sure. Staff was very kind and apologetic about my missing caramel flavor.
(5)Todd S.
Dunkin Donuts does it again - FAILURE. This location has quality control problems and a staff that can't get an order correct if you personally wrote it down, read it to them and had them read it back to you. I've spoken with the owner yet nothing changes and nothing will change until people simply stop patronizing him. On this, my last visit ever, I ordered an Extra Large Black Tea with skim milk and sugar. When I placed my order at the drive through, she REPEATED IT back to me correctly. When I arrived at the window, I paid and was handed a cup...like most people I took it and drove away. It wasn't until I jumped on the interstate that I realized I was handed a large coffee with cream. I verified on my receipt that I paid for and received someone else's order of a large coffee Now....please contact me if these two items do in fact look to be the same: - Extra Large Black Tea with Skim Milk and Sugar - Large Coffee with Cream KEEP IN MIND, SHE REPEATED THE CORRECT ORDER TO ME!! Why is it, that we continually allow this type of service when we would lose our own jobs if we ever performed like this? I hold the owner responsible for not addressing the issues and preventing them from happening. Yeah...I'm pretty pissed right now....you would be too if you didn't get your morning caffeine.
(1)Elizabeth R.
Why do I always stop here? Gas. Then I think it is a good idea to stop and get coffee. Every. Single. Time. There is always something wrong. 1. The person at the counter is not familiar with the menu. They then have to find someone to ask multiple questions and the line grows. 2. I have been overcharged numerous times. (At least 3) When I catch it, they refuse to take care of it because I did not wait in line OR they have no knowledge of the menu. 3. The donut are not that fresh. 4. I do the surveys and a manager called me. When I called back they were unavailable, twice. What is the point of the surveys? 5. I ordered iced tea. I was not informed that it is unsweetened. This upset me because my previous visit my tea was automatically sweetened. I was in the drive thru and stuck with unsweetened iced tea. The next time I ask for sweet tea, all of the sugar sits at the bottom. Think about a grainy glob going through the straw. Ew. 6. I ordered iced coffee. Sometimes it is made properly, other times it is awful. Sometimes it is because the coffee tastes burnt. 7. I ordered a chicken salad sandwich. It may have been called a mayo sandwich on a croissant. It was awful. I couldn't even eat it. There is just no winning with this location. I am a HUGE Dunkin Donuts fan. Obsessive almost. This is probably the worst location I have ever been to.
(1)