We love going here. It's friendly, clean, and best of all delicious! We go at least every other week.
(5)
M E.
I had a wonderful experience here tonight. This was my second choice for the evening, but should have been my first. We came here after leaving another restaurant where we couldn't even eat the food. We were pleasantly surprised that a chain restaurant could deliver good food when a home cooked style restaurant couldn't. To top it all off... Katie and Savannah provided the friendly good natured service that the mom and pop restaurant should have but didn't. Surprising from a young staff. Their hospitality by itself was enough to make me want to return. Good Food, Great Service especially for a fast food set up. I definitely recommend. Loved the Collard Greens!
(4)
Chad M.
It's great for quick ribs. Love the mac and cheese. Very small foyer to place your order especially if it's crowded though.
(3)
Alexandra B.
I decided to check out this place out since hotel is nearby and it was good. When I got there on a Tuesday night, there was a line out the door. They have specials to draw the locals in..anyway someone from the kitchen came out while waiting to order and he seemed annoyed, telling everyone they're really backed up in kitchen and it would take 30 min to get food. I had time so I didn't care but thought he should've just seemed apologetic and appreciative to the customers. I got the ribs and very good with the spicy sauce although the meat didn't fall off the bone. Good still. Had Mac and cheese and green bean sides and both good. Everyone in my party pleased with their food....
(4)
Michael D.
My sons and I were looking for a place to eat and seeing this across the street from where we were staying, we decided to give this place a try. The atmosphere was nice and the staff was friendly. Having never been here I decided to get the sampler platter as did my son. Another sons loves boneless wings (hot) so he ordered that. My third son ordered the pork baked potato. Having grown up in Memphis with real BBQ, my review may be biased. For a chain this BBQ would do in a pinch but would not be my "go to" place. All the BBQ sauces were too sweet for my taste and the spicy lacked any real kick. We all agreed the pulled pork was too dry and the 1/4 rack of ribs lacked any real smoked flavor. Also the baked potato was extremely dry. As for the spicy wings, my son said they were good and the right amount of heat. If you want great BBQ, this is not the place. If you just want BBQ fast and not concerned about the taste, this will fit the bill. The redeeming quality is the family friendly atmosphere and the staff.
(3)
Carla G.
The meats were a bit dry. Wifi didn't work at all but they were fast and the food was hot. The sauce bottles were sticky and gross
(4)
Lisa A.
We've lived here several months and finally tried this place near our house. OMG it's so good! I have no clue what these other people giving it negative reviews are talking about. The mac and cheese is just fine (nothing to be "sick" about -- that's ridiculously melodramatic). And it's pretty stupid to give something only 3 stars when you liked everything about your experience other than the fact that it's a counter-order place instead of a server place and gets crowded. It's crowded because people like it. Duh. Eliminating waitstaff enables them to sell their food cheaply. Oh well, Yelp is full of picky reviewers. But trust me, this joint is amazing. We got full racks of ribs (I can have chicken any time -- seems like a waste to get it at a BBQ restaurant), and they were so flavorful and fell right off the bone. The ends were just blackened and a little crispy and wonderfully smoky. They tasted so good they probably didn't even need sauce, but they came with just the perfect amount drizzled over them to add to the flavor. The fried okra was good, as was the coleslaw. Personally, we love places where you order and pay at the counter and then your food is brought to you. You don't have a server interrupting you every 3 minutes, plus you can make your tea or soda the way you like it and fill it as many times as you want. The lady at the register was polite, and our food was brought out quickly and still steaming. Nice big booths, good atmosphere, delicious food, convenience, and low prices. Don't see how you can give this place less than 5 stars. We will definitely be back, probably more times than we should. ;)
(5)
Steven L.
I usually get a bar b q sandwich with fries and a coke but today I got their chicken fingers plate with a side salad. And I tell it was the best chicken fingers dinner I have ever had. The restaurant is pretty big for this type bar b q. I got my chicken fingers medium and glad I did. As in the lady in the other review it was awesome. It is in Cleveland's largest newest shopping center. There are some of my favorite stores in this shopping center. I would name a few but just look out side Shane's Rib Shack and its pretty much all of them. As far as customer service is concerned, they checked on me at least twice while I was eating. They even smiled at me. They also have an outside patio when it's warmer. Refills are free and self serve. You will have no problem parking. You can spend a pleasant day in this new shopping center.
(5)
Gary N.
Still great service since they opened. I even buy the chicken and ribs for home and add my own sauce. When staying in this area of Cleveland. This place and Fulin's offer a nice change of pace from the normal places.
(4)
Victoria D.
I had high hopes for this place but was very disappointed. I got the chicken BBQ with macaroni and cheese and fries. The chicken was pretty bland so I drizzled sauce all over it (which was decent) but I couldn't even eat the macaroni and cheese it made me want to be sick. The french fries were the best part of the meal (and that's usually hard to mess up) I'm sad to say I won't be a returning customer.
(2)
Chaz S.
Great BBQ. Great okra. Great Mac'n'cheese. Great fries. Great "Cleveland Sweet" tea. Incredible chicken salad. Best chicken salad in town. You can order it spicy as well if you're into cayenne pepper.
(5)
Shannon W.
We were on our way home and actually pulled in to try a Japanese place and parked in front of here. We decided to try Shane's instead. We went inside and the woman who greeted us said she would be right with us. We didn't realize you ordered at the counter and then sat down, so that was a negative. Aside from that, everyone seemed really friendly. We both ordered 1/2 chicken, Mac N Cheese, Beans, Salad. The order came really quickly and everything was really hot (except the salad). The chicken was moist and delicious. I prefer a crispy skin, but theirs was moist with a tasty sauce. Some BBQ joints put too much on their chicken, but Shane's did not. Their Mac N Cheese wasn't anything special, but good. Not too cheesy where you can't tell if there's macaroni in it. Good balance, a wee bit dry, but not sticky dry. My husband said the beans were really good. I took home most of my chicken and salad. Plenty for lunch tomorrow. The price was really good! $7.95 for 1/2 Chicken, 2 sides, and Texas toast. With 2 drinks, our total was $22. Shane's is located in a shopping strip where there's plenty of parking. Inside is clean and a bit rustic. Very simple, but clean. There's at least 1 TV running, but it was muted when we were there. I would recommend Shane's if you're in the area.
(3)
Jennifer H.
I've eaten here a few times. Ribs are OK, not great. The chicken, however, WAS AWFUL. Dry, tasteless. In fact, it was so bad, I won't be coming back. If I had eaten at the restaurant, I would have returned it, but it was take out - I was very hungry - but it was so bad I gave it to the dogs.
(2)
Jeremy M.
Solid reasonably priced BBQ. Nothing fancy in this quick serve part fast food establishment, but what you get is tasty BBQ and pretty good sides. Skip the chicken, there are better options.
(3)
Alexandra B.
I decided to check out this place out since hotel is nearby and it was good. When I got there on a Tuesday night, there was a line out the door. They have specials to draw the locals in..anyway someone from the kitchen came out while waiting to order and he seemed annoyed, telling everyone they're really backed up in kitchen and it would take 30 min to get food. I had time so I didn't care but thought he should've just seemed apologetic and appreciative to the customers. I got the ribs and very good with the spicy sauce although the meat didn't fall off the bone. Good still. Had Mac and cheese and green bean sides and both good. Everyone in my party pleased with their food....
(4)
Michael D.
My sons and I were looking for a place to eat and seeing this across the street from where we were staying, we decided to give this place a try. The atmosphere was nice and the staff was friendly. Having never been here I decided to get the sampler platter as did my son. Another sons loves boneless wings (hot) so he ordered that. My third son ordered the pork baked potato. Having grown up in Memphis with real BBQ, my review may be biased. For a chain this BBQ would do in a pinch but would not be my "go to" place. All the BBQ sauces were too sweet for my taste and the spicy lacked any real kick. We all agreed the pulled pork was too dry and the 1/4 rack of ribs lacked any real smoked flavor. Also the baked potato was extremely dry. As for the spicy wings, my son said they were good and the right amount of heat. If you want great BBQ, this is not the place. If you just want BBQ fast and not concerned about the taste, this will fit the bill. The redeeming quality is the family friendly atmosphere and the staff.
(3)
Carla G.
The meats were a bit dry. Wifi didn't work at all but they were fast and the food was hot. The sauce bottles were sticky and gross
(4)
Lisa A.
We've lived here several months and finally tried this place near our house. OMG it's so good! I have no clue what these other people giving it negative reviews are talking about. The mac and cheese is just fine (nothing to be "sick" about -- that's ridiculously melodramatic). And it's pretty stupid to give something only 3 stars when you liked everything about your experience other than the fact that it's a counter-order place instead of a server place and gets crowded. It's crowded because people like it. Duh. Eliminating waitstaff enables them to sell their food cheaply. Oh well, Yelp is full of picky reviewers. But trust me, this joint is amazing. We got full racks of ribs (I can have chicken any time -- seems like a waste to get it at a BBQ restaurant), and they were so flavorful and fell right off the bone. The ends were just blackened and a little crispy and wonderfully smoky. They tasted so good they probably didn't even need sauce, but they came with just the perfect amount drizzled over them to add to the flavor. The fried okra was good, as was the coleslaw. Personally, we love places where you order and pay at the counter and then your food is brought to you. You don't have a server interrupting you every 3 minutes, plus you can make your tea or soda the way you like it and fill it as many times as you want. The lady at the register was polite, and our food was brought out quickly and still steaming. Nice big booths, good atmosphere, delicious food, convenience, and low prices. Don't see how you can give this place less than 5 stars. We will definitely be back, probably more times than we should. ;)
(5)
Steven L.
I usually get a bar b q sandwich with fries and a coke but today I got their chicken fingers plate with a side salad. And I tell it was the best chicken fingers dinner I have ever had. The restaurant is pretty big for this type bar b q. I got my chicken fingers medium and glad I did. As in the lady in the other review it was awesome. It is in Cleveland's largest newest shopping center. There are some of my favorite stores in this shopping center. I would name a few but just look out side Shane's Rib Shack and its pretty much all of them. As far as customer service is concerned, they checked on me at least twice while I was eating. They even smiled at me. They also have an outside patio when it's warmer. Refills are free and self serve. You will have no problem parking. You can spend a pleasant day in this new shopping center.
(5)
Gary N.
Still great service since they opened. I even buy the chicken and ribs for home and add my own sauce. When staying in this area of Cleveland. This place and Fulin's offer a nice change of pace from the normal places.
(4)
Victoria D.
I had high hopes for this place but was very disappointed. I got the chicken BBQ with macaroni and cheese and fries. The chicken was pretty bland so I drizzled sauce all over it (which was decent) but I couldn't even eat the macaroni and cheese it made me want to be sick. The french fries were the best part of the meal (and that's usually hard to mess up) I'm sad to say I won't be a returning customer.
(2)
Chaz S.
Great BBQ. Great okra. Great Mac'n'cheese. Great fries. Great "Cleveland Sweet" tea. Incredible chicken salad. Best chicken salad in town. You can order it spicy as well if you're into cayenne pepper.
(5)
Shannon W.
We were on our way home and actually pulled in to try a Japanese place and parked in front of here. We decided to try Shane's instead. We went inside and the woman who greeted us said she would be right with us. We didn't realize you ordered at the counter and then sat down, so that was a negative. Aside from that, everyone seemed really friendly. We both ordered 1/2 chicken, Mac N Cheese, Beans, Salad. The order came really quickly and everything was really hot (except the salad). The chicken was moist and delicious. I prefer a crispy skin, but theirs was moist with a tasty sauce. Some BBQ joints put too much on their chicken, but Shane's did not. Their Mac N Cheese wasn't anything special, but good. Not too cheesy where you can't tell if there's macaroni in it. Good balance, a wee bit dry, but not sticky dry. My husband said the beans were really good. I took home most of my chicken and salad. Plenty for lunch tomorrow. The price was really good! $7.95 for 1/2 Chicken, 2 sides, and Texas toast. With 2 drinks, our total was $22. Shane's is located in a shopping strip where there's plenty of parking. Inside is clean and a bit rustic. Very simple, but clean. There's at least 1 TV running, but it was muted when we were there. I would recommend Shane's if you're in the area.
(3)
M E.
I had a wonderful experience here tonight. This was my second choice for the evening, but should have been my first. We came here after leaving another restaurant where we couldn't even eat the food. We were pleasantly surprised that a chain restaurant could deliver good food when a home cooked style restaurant couldn't. To top it all off... Katie and Savannah provided the friendly good natured service that the mom and pop restaurant should have but didn't. Surprising from a young staff. Their hospitality by itself was enough to make me want to return. Good Food, Great Service especially for a fast food set up. I definitely recommend. Loved the Collard Greens!
(4)
Chad M.
It's great for quick ribs. Love the mac and cheese. Very small foyer to place your order especially if it's crowded though.
(3)
Jennifer H.
I've eaten here a few times. Ribs are OK, not great. The chicken, however, WAS AWFUL. Dry, tasteless. In fact, it was so bad, I won't be coming back. If I had eaten at the restaurant, I would have returned it, but it was take out - I was very hungry - but it was so bad I gave it to the dogs.
(2)
Michael A.
I love me some Shane's Rib Shack!!!!
(5)
Victoria G.
We love going here. It's friendly, clean, and best of all delicious! We go at least every other week.
(5)
Jeremy M.
Solid reasonably priced BBQ. Nothing fancy in this quick serve part fast food establishment, but what you get is tasty BBQ and pretty good sides. Skip the chicken, there are better options.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : No Caters : Yes
Michael A.
I love me some Shane's Rib Shack!!!!
(5)Victoria G.
We love going here. It's friendly, clean, and best of all delicious! We go at least every other week.
(5)M E.
I had a wonderful experience here tonight. This was my second choice for the evening, but should have been my first. We came here after leaving another restaurant where we couldn't even eat the food. We were pleasantly surprised that a chain restaurant could deliver good food when a home cooked style restaurant couldn't. To top it all off... Katie and Savannah provided the friendly good natured service that the mom and pop restaurant should have but didn't. Surprising from a young staff. Their hospitality by itself was enough to make me want to return. Good Food, Great Service especially for a fast food set up. I definitely recommend. Loved the Collard Greens!
(4)Chad M.
It's great for quick ribs. Love the mac and cheese. Very small foyer to place your order especially if it's crowded though.
(3)Alexandra B.
I decided to check out this place out since hotel is nearby and it was good. When I got there on a Tuesday night, there was a line out the door. They have specials to draw the locals in..anyway someone from the kitchen came out while waiting to order and he seemed annoyed, telling everyone they're really backed up in kitchen and it would take 30 min to get food. I had time so I didn't care but thought he should've just seemed apologetic and appreciative to the customers. I got the ribs and very good with the spicy sauce although the meat didn't fall off the bone. Good still. Had Mac and cheese and green bean sides and both good. Everyone in my party pleased with their food....
(4)Michael D.
My sons and I were looking for a place to eat and seeing this across the street from where we were staying, we decided to give this place a try. The atmosphere was nice and the staff was friendly. Having never been here I decided to get the sampler platter as did my son. Another sons loves boneless wings (hot) so he ordered that. My third son ordered the pork baked potato. Having grown up in Memphis with real BBQ, my review may be biased. For a chain this BBQ would do in a pinch but would not be my "go to" place. All the BBQ sauces were too sweet for my taste and the spicy lacked any real kick. We all agreed the pulled pork was too dry and the 1/4 rack of ribs lacked any real smoked flavor. Also the baked potato was extremely dry. As for the spicy wings, my son said they were good and the right amount of heat. If you want great BBQ, this is not the place. If you just want BBQ fast and not concerned about the taste, this will fit the bill. The redeeming quality is the family friendly atmosphere and the staff.
(3)Carla G.
The meats were a bit dry. Wifi didn't work at all but they were fast and the food was hot. The sauce bottles were sticky and gross
(4)Lisa A.
We've lived here several months and finally tried this place near our house. OMG it's so good! I have no clue what these other people giving it negative reviews are talking about. The mac and cheese is just fine (nothing to be "sick" about -- that's ridiculously melodramatic). And it's pretty stupid to give something only 3 stars when you liked everything about your experience other than the fact that it's a counter-order place instead of a server place and gets crowded. It's crowded because people like it. Duh. Eliminating waitstaff enables them to sell their food cheaply. Oh well, Yelp is full of picky reviewers. But trust me, this joint is amazing. We got full racks of ribs (I can have chicken any time -- seems like a waste to get it at a BBQ restaurant), and they were so flavorful and fell right off the bone. The ends were just blackened and a little crispy and wonderfully smoky. They tasted so good they probably didn't even need sauce, but they came with just the perfect amount drizzled over them to add to the flavor. The fried okra was good, as was the coleslaw. Personally, we love places where you order and pay at the counter and then your food is brought to you. You don't have a server interrupting you every 3 minutes, plus you can make your tea or soda the way you like it and fill it as many times as you want. The lady at the register was polite, and our food was brought out quickly and still steaming. Nice big booths, good atmosphere, delicious food, convenience, and low prices. Don't see how you can give this place less than 5 stars. We will definitely be back, probably more times than we should. ;)
(5)Steven L.
I usually get a bar b q sandwich with fries and a coke but today I got their chicken fingers plate with a side salad. And I tell it was the best chicken fingers dinner I have ever had. The restaurant is pretty big for this type bar b q. I got my chicken fingers medium and glad I did. As in the lady in the other review it was awesome. It is in Cleveland's largest newest shopping center. There are some of my favorite stores in this shopping center. I would name a few but just look out side Shane's Rib Shack and its pretty much all of them. As far as customer service is concerned, they checked on me at least twice while I was eating. They even smiled at me. They also have an outside patio when it's warmer. Refills are free and self serve. You will have no problem parking. You can spend a pleasant day in this new shopping center.
(5)Gary N.
Still great service since they opened. I even buy the chicken and ribs for home and add my own sauce. When staying in this area of Cleveland. This place and Fulin's offer a nice change of pace from the normal places.
(4)Victoria D.
I had high hopes for this place but was very disappointed. I got the chicken BBQ with macaroni and cheese and fries. The chicken was pretty bland so I drizzled sauce all over it (which was decent) but I couldn't even eat the macaroni and cheese it made me want to be sick. The french fries were the best part of the meal (and that's usually hard to mess up) I'm sad to say I won't be a returning customer.
(2)Chaz S.
Great BBQ. Great okra. Great Mac'n'cheese. Great fries. Great "Cleveland Sweet" tea. Incredible chicken salad. Best chicken salad in town. You can order it spicy as well if you're into cayenne pepper.
(5)Shannon W.
We were on our way home and actually pulled in to try a Japanese place and parked in front of here. We decided to try Shane's instead. We went inside and the woman who greeted us said she would be right with us. We didn't realize you ordered at the counter and then sat down, so that was a negative. Aside from that, everyone seemed really friendly. We both ordered 1/2 chicken, Mac N Cheese, Beans, Salad. The order came really quickly and everything was really hot (except the salad). The chicken was moist and delicious. I prefer a crispy skin, but theirs was moist with a tasty sauce. Some BBQ joints put too much on their chicken, but Shane's did not. Their Mac N Cheese wasn't anything special, but good. Not too cheesy where you can't tell if there's macaroni in it. Good balance, a wee bit dry, but not sticky dry. My husband said the beans were really good. I took home most of my chicken and salad. Plenty for lunch tomorrow. The price was really good! $7.95 for 1/2 Chicken, 2 sides, and Texas toast. With 2 drinks, our total was $22. Shane's is located in a shopping strip where there's plenty of parking. Inside is clean and a bit rustic. Very simple, but clean. There's at least 1 TV running, but it was muted when we were there. I would recommend Shane's if you're in the area.
(3)Jennifer H.
I've eaten here a few times. Ribs are OK, not great. The chicken, however, WAS AWFUL. Dry, tasteless. In fact, it was so bad, I won't be coming back. If I had eaten at the restaurant, I would have returned it, but it was take out - I was very hungry - but it was so bad I gave it to the dogs.
(2)Jeremy M.
Solid reasonably priced BBQ. Nothing fancy in this quick serve part fast food establishment, but what you get is tasty BBQ and pretty good sides. Skip the chicken, there are better options.
(3)Alexandra B.
I decided to check out this place out since hotel is nearby and it was good. When I got there on a Tuesday night, there was a line out the door. They have specials to draw the locals in..anyway someone from the kitchen came out while waiting to order and he seemed annoyed, telling everyone they're really backed up in kitchen and it would take 30 min to get food. I had time so I didn't care but thought he should've just seemed apologetic and appreciative to the customers. I got the ribs and very good with the spicy sauce although the meat didn't fall off the bone. Good still. Had Mac and cheese and green bean sides and both good. Everyone in my party pleased with their food....
(4)Michael D.
My sons and I were looking for a place to eat and seeing this across the street from where we were staying, we decided to give this place a try. The atmosphere was nice and the staff was friendly. Having never been here I decided to get the sampler platter as did my son. Another sons loves boneless wings (hot) so he ordered that. My third son ordered the pork baked potato. Having grown up in Memphis with real BBQ, my review may be biased. For a chain this BBQ would do in a pinch but would not be my "go to" place. All the BBQ sauces were too sweet for my taste and the spicy lacked any real kick. We all agreed the pulled pork was too dry and the 1/4 rack of ribs lacked any real smoked flavor. Also the baked potato was extremely dry. As for the spicy wings, my son said they were good and the right amount of heat. If you want great BBQ, this is not the place. If you just want BBQ fast and not concerned about the taste, this will fit the bill. The redeeming quality is the family friendly atmosphere and the staff.
(3)Carla G.
The meats were a bit dry. Wifi didn't work at all but they were fast and the food was hot. The sauce bottles were sticky and gross
(4)Lisa A.
We've lived here several months and finally tried this place near our house. OMG it's so good! I have no clue what these other people giving it negative reviews are talking about. The mac and cheese is just fine (nothing to be "sick" about -- that's ridiculously melodramatic). And it's pretty stupid to give something only 3 stars when you liked everything about your experience other than the fact that it's a counter-order place instead of a server place and gets crowded. It's crowded because people like it. Duh. Eliminating waitstaff enables them to sell their food cheaply. Oh well, Yelp is full of picky reviewers. But trust me, this joint is amazing. We got full racks of ribs (I can have chicken any time -- seems like a waste to get it at a BBQ restaurant), and they were so flavorful and fell right off the bone. The ends were just blackened and a little crispy and wonderfully smoky. They tasted so good they probably didn't even need sauce, but they came with just the perfect amount drizzled over them to add to the flavor. The fried okra was good, as was the coleslaw. Personally, we love places where you order and pay at the counter and then your food is brought to you. You don't have a server interrupting you every 3 minutes, plus you can make your tea or soda the way you like it and fill it as many times as you want. The lady at the register was polite, and our food was brought out quickly and still steaming. Nice big booths, good atmosphere, delicious food, convenience, and low prices. Don't see how you can give this place less than 5 stars. We will definitely be back, probably more times than we should. ;)
(5)Steven L.
I usually get a bar b q sandwich with fries and a coke but today I got their chicken fingers plate with a side salad. And I tell it was the best chicken fingers dinner I have ever had. The restaurant is pretty big for this type bar b q. I got my chicken fingers medium and glad I did. As in the lady in the other review it was awesome. It is in Cleveland's largest newest shopping center. There are some of my favorite stores in this shopping center. I would name a few but just look out side Shane's Rib Shack and its pretty much all of them. As far as customer service is concerned, they checked on me at least twice while I was eating. They even smiled at me. They also have an outside patio when it's warmer. Refills are free and self serve. You will have no problem parking. You can spend a pleasant day in this new shopping center.
(5)Gary N.
Still great service since they opened. I even buy the chicken and ribs for home and add my own sauce. When staying in this area of Cleveland. This place and Fulin's offer a nice change of pace from the normal places.
(4)Victoria D.
I had high hopes for this place but was very disappointed. I got the chicken BBQ with macaroni and cheese and fries. The chicken was pretty bland so I drizzled sauce all over it (which was decent) but I couldn't even eat the macaroni and cheese it made me want to be sick. The french fries were the best part of the meal (and that's usually hard to mess up) I'm sad to say I won't be a returning customer.
(2)Chaz S.
Great BBQ. Great okra. Great Mac'n'cheese. Great fries. Great "Cleveland Sweet" tea. Incredible chicken salad. Best chicken salad in town. You can order it spicy as well if you're into cayenne pepper.
(5)Shannon W.
We were on our way home and actually pulled in to try a Japanese place and parked in front of here. We decided to try Shane's instead. We went inside and the woman who greeted us said she would be right with us. We didn't realize you ordered at the counter and then sat down, so that was a negative. Aside from that, everyone seemed really friendly. We both ordered 1/2 chicken, Mac N Cheese, Beans, Salad. The order came really quickly and everything was really hot (except the salad). The chicken was moist and delicious. I prefer a crispy skin, but theirs was moist with a tasty sauce. Some BBQ joints put too much on their chicken, but Shane's did not. Their Mac N Cheese wasn't anything special, but good. Not too cheesy where you can't tell if there's macaroni in it. Good balance, a wee bit dry, but not sticky dry. My husband said the beans were really good. I took home most of my chicken and salad. Plenty for lunch tomorrow. The price was really good! $7.95 for 1/2 Chicken, 2 sides, and Texas toast. With 2 drinks, our total was $22. Shane's is located in a shopping strip where there's plenty of parking. Inside is clean and a bit rustic. Very simple, but clean. There's at least 1 TV running, but it was muted when we were there. I would recommend Shane's if you're in the area.
(3)M E.
I had a wonderful experience here tonight. This was my second choice for the evening, but should have been my first. We came here after leaving another restaurant where we couldn't even eat the food. We were pleasantly surprised that a chain restaurant could deliver good food when a home cooked style restaurant couldn't. To top it all off... Katie and Savannah provided the friendly good natured service that the mom and pop restaurant should have but didn't. Surprising from a young staff. Their hospitality by itself was enough to make me want to return. Good Food, Great Service especially for a fast food set up. I definitely recommend. Loved the Collard Greens!
(4)Chad M.
It's great for quick ribs. Love the mac and cheese. Very small foyer to place your order especially if it's crowded though.
(3)Jennifer H.
I've eaten here a few times. Ribs are OK, not great. The chicken, however, WAS AWFUL. Dry, tasteless. In fact, it was so bad, I won't be coming back. If I had eaten at the restaurant, I would have returned it, but it was take out - I was very hungry - but it was so bad I gave it to the dogs.
(2)Michael A.
I love me some Shane's Rib Shack!!!!
(5)Victoria G.
We love going here. It's friendly, clean, and best of all delicious! We go at least every other week.
(5)Jeremy M.
Solid reasonably priced BBQ. Nothing fancy in this quick serve part fast food establishment, but what you get is tasty BBQ and pretty good sides. Skip the chicken, there are better options.
(3)